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HP 4545S laptop Windows 7 Pro running slowly

Q: HP 4545S laptop Windows 7 Pro running slowly

I have an HP Probook 4545S laptop running Windows 7 Pro.
Programs run slowly. It has 4 gb of memory.


It was running well until about 2 weeks ago. I have not added any new software, only Microsoft patches.
It is running VirtualBox but I have not changed any memory allocations in Virtualbox.


I have a limited budget. Before I buy more memory I want to determine if additional memory will speed up the computer or is there some other problem.


In the event viewer, the only errors which seem to be performance related is Ntfs. It says
?the file system structure on the disk is corrupt and unusable. Please run chkdsk utility on the volume
\Device\HarddiskVolumeShadowCopy1?


The laptop only has one drive. I ran chkdsk c:/f on the drive, no errors reported.


Q1.) How do I run chkdsk on a shadow copy?


Q2.) What steps would you perform to determine what is slowing down the laptop?

A: HP 4545S laptop Windows 7 Pro running slowly

1. open a elevated command prompt(click start, programs, accessories, system tools, then right click on command prompt and select run as administrator)

2. type sfc /scannow

3. Also try scanning for Adware, Malware, and Spyware by downloading, installing and running the following 3 programs:

Malwarebytes : Thank you for download Malwarebytes Anti-Malware

Downloading AdwCleaner

Also, after download, installing, and running the 3 programs above; run the built in windows defrag program: click start, programs, accessories, system tools, then disk defragmenter and let it do a full scan and defrag overnight or whenever you wont be using the laptop for awhile. Hope this helps ya

-Matt

SUPERAntiSpyware - Downloading File

2 more replies
Answer Match 74.34%

Hi all!

I've been having trouble with my Windows 7 Acer Aspire 5738Z running incredibly slowly for the past few weeks. It's a constant problem and CPU usage is ridiculous. Right now I have a Youtube video running in one window of my browser, and I'm typing this in another, and CPU is between 92 and 100%. The only other programs running are Sticky Notes and Microsoft Security Essentials.

I've run a full Security Essentials scan and a Malwarebytes scan recently to see if it might have been some malware causing the problem, but it's done no good. Could anyone possibly advise on what I might try? If you need any info on specs/processes running and so on, please do ask.

Many thanks in advance for your help!

Dave
 

A:Windows 7 laptop running VERY slowly

8 more replies
Answer Match 74.34%

Hi everyone,

I'm relatively new here, but have browsed the forums before and think this is the right place to post (sorry if it's not!). I have a relatively new HP dvt6 pavilion laptop (quad core intel i7, 8gb of ram), and I've noticed that in the past few months it's gradually gotten slower. Granted, it's still way faster than my old laptop, but I know I likely have more things running than I should. In fact, my process explorer shows no less than 104 processes running, and I would really like to trim this down to about 40 or so. I looked through the msconfig services, but not too much jumped out at me that should be disabled, so I was hoping the wonderful people in these forums could help me out. I've run HijackThis and my log is as follows. I welcome any and all advice about what I should disable or remove with HijackThis or with msconfig.

Thanks so much for your help!

<HJT log removed>

A:New(-ish) Windows 7 HP laptop running slowly

I've noticed that in the past few months it's gradually gotten slowerHi and Welcome -Just a few quick questions -Has your Antivirus (I hope only 1 is installed) or Antimalware programs (you can have several free scanners) reported anything recently ? ?Did this occur slowly, or has the problem just happened and built up worse over the last few months ?Do you have a lot of programs set to open at startup ?Thank You -

5 more replies
Answer Match 69.3%

Hi. My computer has been running much slower than normal. When you open a new window or even try to select a user from the first screen, it really takes its time. Even once the window is open, you can still hear the wheels turning inside the box like it is really struggling to run its basic operating system. When you type something into a web page text box, there is a lag from when I press the key to when the letter shows up.

I have Windows XP and an AMD processor (I don't know which one).

Thanks
Eric
 

A:Computer running slowly-windows open slowly

7 more replies
Answer Match 65.52%

Hi there,

My laptop has been running very slowly for sometimes and many programs end up with the Not Responding message. Real player is running slow as well particullary if i watch a video. I am running zone Alarm as a anti virus . Below is my system information .

OS Name Microsoft® Windows Vista™ Business
Version 6.0.6002 Service Pack 2 Build 6002
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Name PB
System Manufacturer Dell Inc.
System Model Latitude D830
System Type X86-based PC
Processor Intel(R) Core(TM)2 Duo CPU T7700 @ 2.40GHz, 2401 Mhz, 2 Core(s), 2 Logical Processor(s)
BIOS Version/Date Dell Inc. A02, 7/06/2007
SMBIOS Version 2.4
Windows Directory C:\Windows
System Directory C:\Windows\system32
Boot Device \Device\HarddiskVolume3
Locale Australia
Hardware Abstraction Layer Version = "6.0.6002.18005"
User Name PB\Pascal
Time Zone AUS Eastern Standard Time
Installed Physical Memory (RAM) 2.00 GB
Total Physical Memory 1.99 GB
Available Physical Memory 803 MB
Total Virtual Memory 4.21 GB
Available Virtual Memory 1.85 GB
Page File Space 2.28 GB
Page File C:\pagefile.sys

Anyone out there that can help ????

Cheers,

Pascal
 

A:Laptop running very slowly

How long has it been since you emptied your temp. files?
An easy way to clean up a lot of stuff is www.ccleaner.com. If you do use it, before you do, please uncheck regedit. As you spend more time here you will find that many of us do NOT recommend using any registry cleaner, as they can cause trouble.
Post back and let us know how it goes.
There are other things that we can suggest, but try this first.
vicks
 

3 more replies
Answer Match 65.52%

Hi guys,

I am unsure as to whether I have posted this in the right forum or not. I do not think my PC is running slowly because of a virus so, I guessed it was just 'general' XP support. If I have posted in the wrong forum, I would be grateful if you could move it to the correct forum. Thanks.

Anyway, over the last couple of days, my laptop has been running very slowly. It seems to take a lot longer to boot up fully (ie. all the icons to load on the desktop) than normal. Today it took probably 20 minutes. Other performance appears to have been affected as well - for example, it took about 20/25 minutes to load Control Panel and Add or Remove Programs.

However, having left my computer to 'sit' for a few hours, it now appears to be running slightly better. So, clearly, it is a boot up problem. Now, I do know that I have quite a few processes running but am unsure as to which ones I can close without affecting my system!!! Nor do I know how to post the details of those processes here. Task manager says that, at the moment, I have 70 processes taking up 40% CPU. I have one hard drive (of 74.4gb which has 13.1gb free space).

The steps that I have already taken are: virus scan and removal of some unwanted software. The virus/spyware scan did not pick anything up.

I will be happy to provide any further system information and would be very grateful if you could help me out on this one.

Would it just be easier to wipe the hard drive and start afresh?

A:Laptop running slowly

Download CCleaner and delete temp files, run Registry cleaner too. Next download www.malwarebytes.org run full scan, delete nasties. Next go to Start/Run and type cmd in the command prompt type chkdsk /f/r Type a Y to reboot the computer. The Check Disk Utility will run at next boot up. Then Defrag the computer.

2 more replies
Answer Match 65.52%

Hi all, dont know if I am infected or that just my computer is getting  tired and running so slow.  I have a Toshiba satellite abour 1 year old runnng windows 10.  I was using utorrent but uninstalled it due to the problems i am having and the possibility that it was causing the problems.
 
However it ran better for a short while but has again slowed down.  Even when loading google the system seems to be working very hard .
 
Any suggestions would be greatly appreciated.
 
Cheers
 
Dave

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Answer Match 65.52%

Hey guys!

So he's the dilemma: I recently was attacked by a trojan and only noticed it because various programs were crashing every couple of minutes. Ran Adaware and Spybot, only thing that came up were some tracking cookies and I got rid of those. I went online to see if I could find some info/help and was pointed to various online scans, one of which was Pandascan. It ran and found one virus/trojan and dealt with it. From then on the program crashes stopped and everything was fine for a day or so, until now my laptop seems to run verrrry slowly, programs take a while to open, and stop responding when I try to close them. IE is taking up alot of resources even though I may have only 3 tabs open. I wonder if it's still there or there is something else as well...

Here's my Hijack log:

Logfile of HijackThis v1.99.1
Scan saved at 3:16:43 PM, on 5/10/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16414)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\Program Files\Com... Read more

A:Laptop running very slowly, HELP!

Hello and welcome to TSF.


Deckard's System Scanner

Download Deckard's System Scanner (DSS) to your Desktop. Note: You must be logged onto an account with administrator privileges.Close all applications and windows.
Double-click on dss.exe to run it, and follow the prompts.
When the scan is complete, two text files will open - main.txt <- this one will be maximized and extra.txt <-this one will be minimized
Copy (Ctrl+A then Ctrl+C) and paste (Ctrl+V) the contents of main.txt here.
Please attach extra.txt to your post.
To attach a file to a new post, simplyClick the[Manage Attachments] button under Additional Options > Attach Files on the post composition page, and
copy and paste the following into the "Upload File from your Computer" box:C:\Deckard\System Scanner\extra.txt

Click Upload.
What DSS will do: create a new System Restore point in Windows XP and Vista.
clean your Temporary Files, Downloaded Program Files, and Internet Cache Files, and also empty the Recycle Bin on all drives.
check some important areas of your system and produce a report for your analyst to review. DSS automatically runs HijackThis for you, but it will also install and place a shortcut to HijackThis on your desktop if you do not already have HijackThis installed.

1 more replies
Answer Match 65.52%

I have obtained the [email protected] virus. Can someone pls help me get rid of it. I have run the HJT and enclosed is the log:

Logfile of HijackThis v1.99.1
Scan saved at 5:01:17 PM, on 9/15/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Microsoft SQL Server\MSSQL$ACT7\Binn\sqlservr.exe
C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\ishost.exe
C:\WINDOWS\system32\ismini.exe
C:\WINDOWS\system32\isnotify.exe
C:\WINDOWS\system32\issearch.exe
C:\WINDOWS\system32\hkcmd.exe
C:\Program Files\Analog Devices\SoundMAX\SMax4PNP.exe
C:\Program File... Read more

A:Laptop running Very very slowly

16 more replies
Answer Match 65.52%

A little while ago, my computer started to take it's time loading up the folder to save stuff to. Mainly, this applies to images but mp3s do this too.On top of that, it loads everything slowly on the internet.I can not scroll up/down until the page is fully loaded and a few seconds after that as well.HP Pavilion dm4-1160us Entertainment NotebookMalwarebytes' Anti-Malware 1.51.2.1300www.malwarebytes.orgDatabase version: 8046Windows 6.1.7600Internet Explorer 8.0.7600.1638510/30/2011 3:49:09 AMmbam-log-2011-10-30 (03-49-09).txtScan type: Full scan (C:\|D:\|E:\|F:\|G:\|)Objects scanned: 496323Time elapsed: 1 hour(s), 39 minute(s), 32 second(s)Memory Processes Infected: 0Memory Modules Infected: 0Registry Keys Infected: 0Registry Values Infected: 0Registry Data Items Infected: 0Folders Infected: 0Files Infected: 5Memory Processes Infected:(No malicious items detected)Memory Modules Infected:(No malicious items detected)Registry Keys Infected:(No malicious items detected)Registry Values Infected:(No malicious items detected)Registry Data Items Infected:(No malicious items detected)Folders Infected:(No malicious items detected)Files Infected:c:\Users\Cirno\Desktop\Desktop\chantelise.a.tale.of.two.sisters.v1.12.full-theta\nfoviewer.exe (Malware.Packer.Krunchy) -> Quarantined and deleted successfully.c:\Users\Cirno\Desktop\Desktop\Desk\jamestown.legend.of.the.lost.colony.v1.0.cracked-theta&... Read more

A:Laptop running slowly.

Hello, we need some info.Please download CKScanner and save it to your Desktop. <-Important!!!Double-click on CKScanner.exe and click Search For Files.If using Vista, right-click on it and Run As Administrator.After a very short time, when the cursor hourglass disappears, click Save List To File.A text file will be created on your desktop named ckfiles.txt. Click OK at the file saved message box.Double-click the ckfiles.txt icon on your desktop to open the log and copy/paste the contents in your next reply.Please download MiniToolBox, save it to your desktop and run it. Checkmark the following checkboxes: Flush DNS Report IE Proxy Settings Reset IE Proxy Settings Report FF Proxy Settings Reset FF Proxy Settings List content of Hosts List IP configuration List Winsock Entries List last 10 Event Viewer log List Installed Programs List Users, Partitions and Memory size. List Minidump FilesClick Go and post the result (Result.txt). A copy of Result.txt will be saved in the same directory the tool is run. Note: When using "Reset FF Proxy Settings" option Firefox should be closed.Reboot into Safe Mode with NetworkingHow to start Windows 7 in Safe ModeNext run Superantisypware (SAS): Download and scan with SUPERAntiSpyware Free for Home UsersDouble-click SUPERAntiSpyware.exe and use the default settings for installation.An icon will be created on your desktop. Double-click that icon to launch the program.If asked to update the program definitions, click &... Read more

11 more replies
Answer Match 65.52%

Hi,

I hope you can help. My laptop has started running very slowly and I can't seem to speed up performance. I have run things such as Adaware and Spybot, but with no success. The Laptop specs are:

Windows XP Home Edition 2002 Service Pack 2
Proc 1.60 GHz
590 MHz
240 MB RAM

This is my hijack this log:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 13:58:06, on 25/03/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16608)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\PROGRA~1\Grisoft\AVG7\avgrssvc.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\Program Files\Intel\Wireless\Bin\ZcfgSvc.exe
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\Intel\Wireless\Bin\1XConfig.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVG7\avgrssvc.exe
C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
C:\Program Files\Intel\Wireless\Bin\OProtSvc.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\WINDOWS\AGRSMMSG.exe
C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe
C:\Program Files\Intel\Wireless\Bin\EOUWiz.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics... Read more

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Answer Match 65.52%

Hi, my knowledge on getting a computer to run more smoothly/quickly is very limited... It basically consists of getting Advanced Windows care from Iobit. So yeah any help would be grand. As the title states the computer is running very very slowly, it generally takes 10 mins or so just to complete booting. I'm not sure what all information to include besides that I run the Iobit program almost daily and this Hijackthis log. If you need more info to help please let me know. Thank you in advance!

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 11:01:58 AM, on 10/17/2009
Platform: Windows Vista (WinNT 6.00.1904)
MSIE: Internet Explorer v7.00 (7.00.6000.16916)
Boot mode: Normal
Running processes:
C:\Windows\system32\Dwm.exe
C:\Windows\system32\taskeng.exe
C:\Windows\Explorer.EXE
C:\Windows\system32\taskeng.exe
C:\Program Files\IObit\Advanced SystemCare 3\AWC.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Windows\System32\igfxtray.exe
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\igfxpers.exe
C:\Program Files\HP\QuickPlay\QPService.exe
C:\Program Files\HP\HP Software Update\hpwuSchd2.exe
C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\QLBCTRL.exe
C:\Program Files\Hewlett-Packard\HP Wireless Assistant\WiFiMsg.exe
C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Canon\MyPrinter\... Read more

A:Laptop is running very slowly.

Bump
 

3 more replies
Answer Match 65.52%

MY dell latitiude d820 windows 7 started to run very very slowly i did an avg virsu scan nothing came up. any help would be appreciated thank you.
Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 10:39:07 PM, on 5/4/2013
Platform: Windows 7 SP1 (WinNT 6.00.3505)
MSIE: Internet Explorer v10.0 (10.00.9200.16537)
Boot mode: Normal

Running processes:
C:\Users\a3\AppData\Roaming\cubby\cubby.exe
C:\Program Files (x86)\Common Files\Apple\Internet Services\ApplePhotoStreams.exe
C:\Program Files (x86)\AVG\AVG2012\avgtray.exe
C:\Program Files (x86)\Adobe\Acrobat 10.0\Acrobat\acrotray.exe
C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
C:\Users\a3\AppData\Roaming\Dropbox\bin\Dropbox.exe
C:\Program Files (x86)\DivX\DivX Update\DivXUpdate.exe
C:\Program Files (x86)\iTunes\iTunesHelper.exe
C:\Program Files (x86)\Mozilla Firefox\firefox.exe
C:\Program Files (x86)\Microsoft Office\Office12\WINWORD.EXE
C:\Program Files (x86)\Trend Micro\HiJackThis\HiJackThis.exe
C:\Windows\SysWOW64\NOTEPAD.EXE
C:\Windows\SysWOW64\DllHost.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.ask.com/?l=dis&o=1587&gct=hp
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/p/?LinkId=255141
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?... Read more

A:Laptop running very very slowly

Please follow Steps 2 and 3 from here: http://forums.techguy.org/virus-other-malware-removal/943214-everyone-must-read-before-posting.html

Please post those results in this thread
 

1 more replies
Answer Match 65.52%

Hello,I have been presented with a 2 year old dell laptop which is running really slowly. Ive checked the taskbar and even usual processes seem to be taking up huge amounts of CPU and memory. Please advise me on this log.Logfile of Trend Micro HijackThis v2.0.2Scan saved at 23:18:47, on 05/04/2009Platform: Windows XP SP2 (WinNT 5.01.2600)MSIE: Internet Explorer v7.00 (7.00.6000.16705)Boot mode: NormalRunning processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\Ati2evxx.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\Program Files\Intel\Wireless\Bin\EvtEng.exeC:\Program Files\Intel\Wireless\Bin\S24EvMon.exeC:\Program Files\Intel\Wireless\Bin\WLKeeper.exeC:\WINDOWS\system32\spoolsv.exeC:\WINDOWS\eHome\ehRecvr.exeC:\WINDOWS\eHome\ehSched.exeC:\Program Files\Dell\NICCONFIGSVC\NICCONFIGSVC.exeC:\Program Files\Intel\Wireless\Bin\RegSrvc.exeC:\WINDOWS\system32\dllhost.exeC:\WINDOWS\System32\svchost.exeC:\Program Files\Intel\Wireless\Bin\ZcfgSvc.exeC:\WINDOWS\system32\Ati2evxx.exeC:\WINDOWS\Explorer.EXEC:\PROGRA~1\... Read more

A:HJT log for laptop running VERY slowly

Hello and welcome to Bleeping Computer.My name is km2357 and I will be helping you to remove any infection(s) that you may have.I will be giving you a series of instructions that need to be followed in the order in which I give them to you.If for any reason you do not understand an instruction or are just unsure then please do not guess, simply post back with your questions/concerns and we will go through it again.Please do not start another thread or topic, I will assist you at this thread until we solve your problems.Lastly the fix may take several attempts and my replies may take some time but I will stick with it if you do the same.Sorry for the delay in replying, the forum is very busy. If you still need help, please post a fresh HiJackThis LogPlease post it normally and not in a Code Box.

3 more replies
Answer Match 64.68%

I had an earlier problem on my desktop that got fixed by the awesome help of greyknight17 and so I was excited to try it on my laptop. I did all the steps of:

BitDefender Virus Scan, Ad-aware SE, CW Shredder, Spybot S&D, HijackThis and HijackThis Analyzer and came up with the following log file. My laptop seems to be running a lot faster now but I was wondering if there is any lingering file that I need to delete manually. As always, your help is much appreciated! One question: is there a good software that prevents this stuff coming onto your computer on the first place?

====================================================================
Log was analyzed using KRC HijackThis Analyzer - Updated on 3/2/05
Get updates at http://www.greyknight17.com/download.htm#programs

***Security Programs Detected***

C:\PROGRA~1\NORTON~1\navapw32.exe
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton

AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [NAV Agent] C:\PROGRA~1\NORTON~1\navapw32.exe
O4 - HKCU\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program

Files\Norton AntiVirus\navapsvc.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe... Read more

A:laptop running very slowly. Please help analyze.

Hi and welcome to TSF.

I am currently reviewing your log. Please note that this is under the supervision of an expert analyst, and I will be back with a fix for your problem a.s.a.p

Please be patient with me during this time.

Please print out or copy this page to Notepad. Make sure to work through the fixes in the exact order it is mentioned below. If there's anything that you don't understand, ask your question(s) before proceeding with the fixes. You should not have any open browsers when you are following the procedures below.

Go to My Computer->Tools/View->Folder Options->View tab and make sure that 'Show hidden files and folders' (or 'Show all files') is enabled. Also make sure that Display the contents of System Folders' is checked. Windows XP's search feature is a little different. When you click on 'All files and folders' on the left pane, click on the 'More advanced options' at the bottom. Make sure that Search system folders, Search hidden files and folders, and Search subfolders are checked.

For the options that you checked/enabled earlier, you may uncheck them after your log is clean. If we ask you to fix a program that you use or want to keep, please post back saying that (we don't know every program that exists, so we may tell you to delete a program that we think is bad to keep).

Turn off system restore by right clicking on My Computer and go to Properties->System Restore and check the box for Turn off System Restore. Clic... Read more

6 more replies
Answer Match 64.68%

Hello,

I've been having trouble with my laptop over the past few days, it's running quite slowly. I first noticed the problem when online (I use Firefox, with WOT), it would take a couple of minutes to open a page but the problem would come and go every few minutes. Shortly afterwards, opening and/or running other programs/applications (Windows Explorer, iTunes) and even cutting and pasting files became very slow to work, sometimes not working at all.

The reason I think it may be a virus/malware/trojan is that my antivirus (Avira Free Edition) failed to initialise at this time - a pop-up appeared stating that it couldn't find the Avira folder on my C\ drive. I tried unistalling and reinstalling it but the same thing happened. I eventually uninstalled it and installed AVG Free Edition*. However, when I tried to scan the hard drive, it slowed down and eventually stopped scanning completely, this was after scanning for a few hours. I have defragmented and run a disk cleanup and disk check, the problem is still there but it's not as bad, obviously there's still something wrong.

I hope you can help me and I thank you in advance. I have enclosed the relevant logs after running DDS and GMER.

*I use ZoneAlarm, I'm afraid it might be clashing with the anti-spyware component of AVG, which I can't find a way of disabling.

DDS log:


DDS (Ver_09-12-01.01) - NTFSx86
Run by Mac at 15:38:48.62 on 31/01/2010
Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_18... Read more

A:Laptop running quite slowly, esp. when online

BUMP, please.

14 more replies
Answer Match 64.68%

Hi,

My computer is running slowly on a regular basis, and one or two strange things are happening, so I'm concerned that I may have picked up some unwanted malware/viruses.

I run vista on a Toshiba P100/160 laptop.

The computer makes a lot of 'thinking' clicking noises when I'm doing nothing at all, something else which makes me suspect something dodgy is afoot.

When I type, it isn't unusual for me to have to wait for the text on the screen to catch up with the keys that I have pressed, and I'm no touch typist.

I don't have to have many programmes running for it to slow down. For example, it took about 3 minutes to open up a Microsoft Word file that someone sent me through MSN; I had FireFox, iTunes and a notepad document open at the time.

Microsoft Word 2007 in particular seems to take an eternity to start up.

Something else weird just happened too - the icons at the bottom right of the toolbar aren't all showing. Usually some are displayed and some are hidden (revealed by pressing a '<' icon), however this icon has disappeared. I have also had occasional problems running other programmes like iTunes.

In terms of security, I have AVG, Norton, Spyware Terminator and Spybot S&D running weekly scans with sporadic results. A friend lent me a game that he had downloaded recently; I installed it but didn't play, and he advised me that there was some kind of malware on it shortly afterwards so I deleted - but I d... Read more

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Answer Match 64.68%

Hey everyone, I am currently using a Toshiba A210 Laptop that seems to be running very slowly. The laptop is only used for the internet(mozilla firefox), playing games(solitare/inbuilt vista games & rollercoaster tycoon 3), as well as Microsoft Word. I have currently tried running all sorts of scans like Spybot S&D, Adaware, Panda Activescan, and all come back with little to no problems. I have also tried limiting programs that start up using Spybot S&D but it only seems to make start-up a little quicker, but everything else still seems to run slow.

I would like to find a way to put up a list of all the things installed on the laptop, so someone here can help with what sort of inbuilt programs can be removed that will not interfere with the programs I want and need to use. It would be greatly appreciated if someone can help with this. Anything that is needed, I can help and get for you.

Thank-you

A:Toshiba Laptop running slowly.

Do you clean your system regulary with vistas disc clean programme as accumulated rubbish can slow you down.A excellent cleaner is CC Cleaner by piriform.Do you defrag your hard drive.I do not use registry cleaners as they can do more harm than good but I do use auslogics registry defragment tool.Have you a lot of programmes on your hard drive.Get rid of any programmes you no longer use.How much ram have you and how much are you using.If you do not have enough ram your system will be slow.

5 more replies
Answer Match 64.68%

This is a HJT log of my laptop using the analyzer. My laptop has been running very slowly, not only during boot but also during normal operation.

====================================================================
Log was analyzed using KRC HijackThis Analyzer - Updated on 8/4/05
Get updates at http://www.greyknight17.com/download.htm#programs

***Security Programs Detected***

C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\Program Files\Network Associates\Common Framework\FrameworkService.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\AdvTools\NPROTECT.EXE
C:\Program Files\Norton AntiVirus\SAVScan.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
C:\Program Files\Network Associates\Common Framework\UpdaterUI.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [McAfeeUpdaterUI] "C:\Program Files\Network Associates\Common Framework... Read more

A:Laptop been running extremely slowly

Please print out or copy this page to Notepad. Make sure to work through the fixes in the exact order it is mentioned below. If there's anything that you don't understand, ask your question(s) before proceeding with the fixes. You should 'not' have any open browsers when you are following the procedures below.

Go to My Computer->Tools->Folder Options->View tab:
* Under the Hidden files and folders heading, select Show hidden files and folders.
* Uncheck the Hide protected operating system files (recommended) option.
* Click Yes to confirm and then click OK.

For the options that you checked/enabled earlier, you may uncheck them after your log is clean. If we ask you to fix a program that you use or want to keep, please post back saying that (we don't know every program that exists, so we may tell you to delete a program that we think is bad to keep).

Make sure you downloaded, installed, updated and ran these programs already - Ad-aware, Spybot and Microsoft AntiSpyware. If you didn't, do them now. For more information, go to http://www.greyknight17.com/spyware.htm

Download PeperUninstall http://www.greyknight17.com/spy/PeperUninstall.exe. Make sure you are connected online to run this program. Run it once and reboot. Then run it again for the second time. Download PeperFix http://www.greyknight17.com/spy/PeperFix.exe and save it to your Desktop. Run it and click 'Find and Fix' (reboot if prompted).

Restart your computer and boot into Safe ... Read more

4 more replies
Answer Match 64.68%

OS Version: Microsoft Windows 7 Home Premium, 64 bit
Processor: Celeron(R) Dual-Core CPU T3100 @ 1.90GHz, Intel64 Family 6 Model 23 Stepping 10
Processor Count: 2
RAM: 3032 Mb
Graphics Card: Mobile Intel(R) 4 Series Express Chipset Family, 8 Mb
Hard Drives: C: Total - 290204 MB, Free - 235704 MB;
Motherboard: Dell Inc., 0G848F
Antivirus: McAfee Anti-Virus and Anti-Spyware, Updated and Enabled
Hi
Have had a problem for the last few days whereby all of a sudden the laptop will go extremely slowly, then after a while it's like a dam has burst and everything runs perfectly.

I have attached logs as requested.

Thanks in advance

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 18:21:14, on 10/07/2012
Platform: Windows 7 (WinNT 6.00.3504)
MSIE: Internet Explorer v9.00 (9.00.8112.16446)
Boot mode: Normal
Running processes:
C:\Program Files (x86)\Intel\Intel Matrix Storage Manager\IAAnotif.exe
C:\Program Files (x86)\Common Files\Apple\Internet Services\ubd.exe
C:\Program Files (x86)\Audible\Bin\AudibleDownloadHelper.exe
C:\Program Files (x86)\Dell Support Center\bin\sprtcmd.exe
C:\Program Files (x86)\iTunes\iTunesHelper.exe
C:\Program Files (x86)\Common Files\Apple\Apple Application Support\distnoted.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Windows\SysWOW64\Macromed\Flash\FlashUtil32_11_3_300_257_ActiveX.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Program Files (x86)\Internet Explorer\IELowutil.exe
C:\Users\Nick\Desktop\HijackThis.ex... Read more

A:Laptop intermittently running slowly

16 more replies
Answer Match 64.68%

Hi, I have a Dell 15R Inspiron 5110 running Windows 8 pro. I have avast free antivirus along with Windows Defender and they never find any virus or malware.
The computer takes an extended time to open files and run applications.
I will frequently get a message saying "not responding" when trying to open files or use programs but they will eventually work, most of the time.
Sometimes, they will stop and if it try the process again, it may work.
Please let me know if there is any additional information I can provide. From my vantage point, it is somewhat nebulous but certainly not how it was before or how it should be.
Thank you, in advance for any help

A:Laptop running very slowly/not responding

- Run SPECCY
http://www.bleepingcomputer.com/download/speccy/
to make a snapshot of your system (File >> Publish Snapshot) and post the weblink that pops up in your next reply.

14 more replies
Answer Match 64.68%

Hi all. My Toshiba Satellite C650D laptop has started to run slowly. I've downloaded and run the DDS tool and produced the two logs required. Any help would be much appreciated.

DDS
DDS (Ver_2012-11-20.01) - NTFS_x86
Internet Explorer: 11.0.9600.17909
Run by tos at 11:50:33 on 2015-08-15
Microsoft Windows 7 Home Premium 6.1.7601.1.1252.44.1033.18.2811.1605 [GMT 1:00]
.
AV: Microsoft Security Essentials *Enabled/Updated* {B7ECF8CD-0188-6703-DBA4-AA65C6ACFB0A}
AV: avast! Antivirus *Disabled/Updated* {17AD7D40-BA12-9C46-7131-94903A54AD8B}
SP: Comodo Defense+ *Enabled/Updated* {493CE176-EB84-BC8D-9707-B3ACF7598648}
SP: Microsoft Security Essentials *Enabled/Updated* {0C8D1929-27B2-688D-E114-9117BD2BB1B7}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: avast! Antivirus *Disabled/Updated* {ACCC9CA4-9C28-93C8-4B81-AFE241D3E736}
FW: COMODO Firewall *Disabled* {CA6681B7-87D1-B25B-86E8-21EB720D8B8E}
.
============== Running Processes ================
.
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Program Files\Common Files\COMODO\launcher_service.exe
c:\Program Files\Microsoft Security Client\MsMpEng.exe
C:\Windows\servicing\TrustedInstaller.exe
C:\Program Files\AVAST Software\Avast\AvastSvc.exe
C:\Windows\System32\spoolsv.exe
C:\Program Files\Common Files\Adobe\ARM\1.0\armsvc.exe
C:\Program Files\Common Files\COMODO\GeekBuddyRSP.exe
C:\Program Files\SAMSUNG\USB Drivers\25_escape\conn\ss_conn_service.exe
c:\Program Files\Microso... Read more

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Answer Match 64.68%

My Acer laptop started to run extremely slowly, taking several minutes to do simple things as opening a folder or Google Chrome D:

I dont think my CPU or my RAM is a problem, since it is using about 0% cpu usage and 30% of my RAM.

I have run several anti-virus scans with both Avast! and Malwarebytes, but neither of them found anything :(

This problem appeared over night. One day it was doing just fine, and BOOM, the next morning, complete meltdown. i could only boot in safe mode, and it gave me a BSOD 3 times.

It has made a slow recovery of its own since then, and i can run it in normal mode. However it is still too slow to do pretty much anything...
Now, i know this isnt the best of PC?s, but it has never in its 2 year old life screwed me over like it is now...

I have two primary suspects here. one being that the harddrive is half broken, but im not sure how much sense that makes (ps. i have 120gb free). The other one being a process called csrss.exe, wich im suspecting may be a virus. ( csrss.exe Windows process - What is it? )

I hope someone can help me! i need this PC for school work :(

A:Laptop running very slowly with 0% cpu usage

Hi KrozzHair,

Try downloading and running Advanced windows care, which should help speed up your computer and sort out any registry problems...and its free :
Advanced SystemCare - CNET Download.com


If your getting BSODs its usually either driver or hardware related, firstly make sure all your drivers are uptodate and are correct for your system.

Let me know how you get on,

Cheers

9 more replies
Answer Match 64.68%

So I have a laptop that I use (as a student) daily, which has suddenly started running very slowly. I've been watching resources in task manager, but I can't find anything recognizably suspicious.

My computer specs are as follows:

Dell Vostro 1500 17" Notebook
XP Professional 2002 SP3 32bit
Intel Mobile Core 2 Duo T5270 @ 1.40GHz (temp normal)
2GB Dual Channel DDR2 @ 332MHz (5-5-5-15)
Dell Inc. 0NX907 (Microprocessor, also at normal temp)
Mobile Intel 965 Express Chipset Family
244GB SATA (Western Digital WDC WD2500BEVS-75UST0) (3/4 full)
(More info on request)


Computer health details:
I run Microsoft Security Essentials and Malwarebytes Antivirus
Scanned with both yesterday (Packer.ModifiedUPX found, quarantined)
Defragged yesterday, constantly clear temp files with Piriform CCleaner
I use Revo Uninstaller to remove programs, getting rid of unused registry keys and extra files

I generally use the machine for student purposes, minor coding and minor gaming.

HJT LOG:
Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 11:32:02 AM, on 4/26/2012
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.17109)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
c:\Program Files\Microsoft Security Client\Antimalware\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\W... Read more

A:XP Laptop began running slowly

We require a more comprehensive set of logs to determine the presence of malware. Please follow the instructions in our sticky topic New Instructions - Read This Before Posting for Malware Removal Help and post the requested logs in your next reply.

If you have trouble with one of the steps, simply move on to the next one, and make note of it in your reply.

2 more replies
Answer Match 64.68%

Hi my laptop runs increadibly slow, any tips on how to free up the space or even how to reset factory settings?
thanks
 

A:Solved: Laptop running slowly

16 more replies
Answer Match 64.68%

Hi there! I've been having some problems with both my laptop and desktop computer. For right now, I want to try to find out what could be wrong with my laptop. If anyone can help direct me, I would much appreciate it!

I've got Windows home XP and I am using Norton 360. The definitions are updated. I checked the Control Panel for any possible programs that I didn't recognize, to no avail. The biggest problem is associated with IE. It runs slowly, and when I close an internet window, it slowly closes. I am unable to plug anything into the USB port. When I try, the entire laptop freezes to the point that I have to pull out the battery in order to shut it off. I have not had any error messages during this issue. Thanks in advance for the assistance!

A:Laptop and Desktop running slowly

We can take a diagnostic look with MBAM, but other issues maybe the cause.The process of cleaning your computer may require temporarily disabliling some security programs. If you are using SpyBot Search and Destroy, please refer to Note 2 at the bottom of this page.Please download Malwarebytes Anti-Malware and save it to your desktop.alternate download link 1alternate download link 2Make sure you are connected to the Internet.Double-click on mbam-setup.exe to install the application.When the installation begins, follow the prompts and do not make any changes to default settings.When installation has finished, make sure you leave both of these checked:Update Malwarebytes' Anti-MalwareLaunch Malwarebytes' Anti-MalwareThen click Finish.MBAM will automatically start and you will be asked to update the program before performing a scan.If an update is found, the program will automatically update itself.Press the OK button to close that box and continue.If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.On the Scanner tab:Make sure the "Perform Quick Scan" option is selected.Then click on the Scan button.If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button. The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.When the scan is finished, a message box will say "The scan compl... Read more

13 more replies
Answer Match 64.68%

Hi,
I am trying to find the faults on a friend's Dell Latitude D531 running Windows 7 Home Premium 32 bit.
it is fitted with a AMD Turion 64 X2 processor and 4 GB of RAM.
The laptop is running very slowly and taking a very long time to boot into Windows 7, but although it is slow, everything seemed to be working fine - hardware and software.....

Unfortunately, my friend did not have any Anti-Virus software installed so I suspected virus and/or Malware infections might be causing the problem. I ran several Anti Virus programs (one at a time) and Anti-Malware programs to try to find any 'crap' but only found a few 'PUP' programs, which have been removed.

Looking at the the 'performance' graph in the 'Windows Task Manager', the CPU Usage often tops out at 100% even when it's not performing any really intensive tasks - for example, just opening a blank browser page.... So I decided to re-install Windows 7 Home Premium +SP1 from an ISO DVD which I have used successfully in the past. Everything went as normal with the re-installation, but the laptop is still running Very Slowly - particularly when accessing websites - and the CPU still frequently tops out at 100%.

My broadband speed is good at around 14-15 Mbits and using my own laptop to access websites is blisteringly fast.... so there is no problem with my Broadband or router.

Thinking that despite re-installing Windows 7, there may still be some kind of Malware lurking on the laptop, I carried out scans with AV... Read more

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Answer Match 64.68%

Hello. My daughter has a Dell laptop running XP professional (it was refurbed-had it for over a year now). Not sure the model #-it says PP05L on the sticker on back of it.
Lately it has been running very slowly (we have a network and the connection is very good or excellent all the time). It has 55GB HD and she is only using 14GB of it. I have done the msconfig and taken a few things out of the startup menu that might have been slowing it down. There isn't a lot of programs on her computer, let alone running all the time.
I don't know where else to look and what else to try. Any and all help is greatly appreciated!
Thanks ahead of time for the help.
Penne
 

A:Dell laptop OS XP running very slowly

8 more replies
Answer Match 64.68%

Hi!   I have a Dell Inspiron 7110.  Its old, but not ancient like me.  It has 6.0 memory, 5.90 total physical memory, and 2.56 available memory.
 
She is running SOOO slowly that even I could beat her in a race.   The lovely little blue "loading" circle spins round and round and never stops.  I can't scroll around on the page because it is "loading."   I have run CClearner, Malwarebytes, defragged, AVG scan, to no avail. I have also cleared history, etc..... The hard drive has 507 GB free of 582 available.  I don't save a lot on this hard drive, but I do have an external where a lot of info goes.   That one is 29 GB free of 75 GB.  My mouse (cordless) is also running jerky (new battery), and I'm just generally unhappy!!!  :-(    The memory concerns me because that seems to be an AWFUL lot of memory being used.  I use Google Chrome, and have read that could be the culprit, but I've used it for at least 4 years, and this slow running has just been over the last few weeks.
 
What more info do you need?    Can we refresh this old girl?   Thanks SO much for taking pity on me!  :-)
 
Pat

A:Dell laptop running SLOWLY!!

Hi Patti
If you allow me too, I can give you a hand with getting that laptop back in shape, so let's get started!List Installed ProgramsDownload MiniToolBox and move it to your Desktop;Execute it by double-clicking on it;Check the "List Installed Programs" checkbox;Click on the Go button;Once the scan is complete, a log will open.Copy/paste (select the Notepad, press Ctrl + A then Ctrl + C to copy, and Ctrl + V to paste) the content of the output log in your next reply;

27 more replies
Answer Match 64.68%

It's relatively new, & my son has been on some flash sites & the like that make me wonder. Here's the hijack this log. Does anything look suspicious? thanks for lookin!Logfile of Trend Micro HijackThis v2.0.2Scan saved at 7:31:40 PM, on 5/5/2009Platform: Windows XP SP3 (WinNT 5.01.2600)MSIE: Internet Explorer v7.00 (7.00.6000.16827)Boot mode: NormalRunning processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\System32\wltrysvc.exeC:\WINDOWS\System32\bcmwltry.exeC:\WINDOWS\Explorer.EXEC:\WINDOWS\system32\spoolsv.exeC:\Program Files\Google\Update\GoogleUpdate.exeC:\Program Files\ATI Technologies\ATI.ACE\Core-Static\MOM.exeC:\WINDOWS\system32\WLTRAY.exeC:\PROGRA~1\AVG\AVG8\avgtray.exeC:\Program Files\Synaptics\SynTP\SynTPEnh.exeC:\WINDOWS\system32\ctfmon.exeC:\Program Files\RALINK\RT2500 Wireless LAN Card\Installer\WINXP\RaConfig2500.exeC:\PROGRA~1\AVG\AVG8\avgwdsvc.exeC:\WINDOWS\eHome\ehRecvr.exeC:\WINDOWS\eHome\ehSched.exeC:\WINDOWS\system32\svchost.exeC:\PROGRA~1&... Read more

A:laptop running very slowly & freezing up

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.If you have already posted a DDS log, please do so again, as your situation may have changed.Use the 'Add Reply' and add the new log to this thread.Thanks and again sorry for the delay.We need to see some information about what is happening in your machine. Please perform the following scan:Download DDS by sUBs from one of the following links. Save it to your desktop.DDS.comDDS.scrDDS.pifDouble click on the DDS icon, allow it to run.A small box will open, with an explaination about the tool. No input is needed, the scan is running.Notepad will open with the resul... Read more

2 more replies
Answer Match 64.26%

Hi all,

I'm having some problems with my laptop. It takes an age to start up (5-20 minutes). When it does eventually start it takes a while for the task bar and icons to load (I'm left with a blank screen while it does this). When this eventually loads my background picture disappears.

After a while everything but the background picture loads and it runs OK. I can access everything and seems to be running at normal speed.

It appears to be getting worse each time I start it, and it looks like eventually it's not going to start at all!!

Any help gratefully received! Logs attached.

Wendy


DDS (Version 1.0.1) - NTFSx86
Run by Wendy at 10:44:42.95 on 15/12/2008
Internet Explorer: 7.0.5730.13
Microsoft Windows XP Home Edition 5.1.2600.2.1252.1.1033.18.502.90 [GMT 0:00]

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
C:\WINDOWS\system32\svchost.exe -k hpdevmgmt
C:\WINDOWS\System32\svchost.exe -k HPZ12
C:\WINDOWS\System32\svchost.exe -k HPZ12
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
C:\WINDOWS\system3... Read more

A:Laptop running slowly, struggling to boot

Bump, kindly

2 more replies
Answer Match 64.26%

My laptop used to be pretty responsive - nothing like my desktop, but respectable for what it has. Now, even though I've been running McAfee for over a year and ran Max PC Registry Cleaner, it has gotten slower and slower. The McAfee scan shows nothing found for over 6 months. Sometimes when a program closes, the window takes 10-15 seconds to clear the screen. I'm getting more and more program failures. Nothing consistent that I can report, just that everything is really very slow. One other thing is that I can no longer startup in Safe Mode. I've been trying to remove some of the programs out of my startup list, but even using MSCONFIG I can't do that. It tells me that I need Administrator privalages - yet my (only) user is me as Administrator. My HiJack file is attached - my system is:
Toshiba Satellite - 1.30 GHz Celeron - 480 MB RAM - Windows XP - Service Pack 3.

I'm hoping I can get this system cleaned up - if not, I guess I'm wiping the hard drive and re-installing everything fresh. I'm an old guy who grew up with a Z80 running CP/M - but things run so good now and I keep upgrading systems that I'm reticent to attack this solution without trying other things first.

Howard
(Hwmson)
 

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Answer Match 64.26%

Hey there, my computer has been running slowly lately. It takes about 2-4 minutes just to start up
When i'm running programs (ie. Ragnarok, Photoshop cs2, etc.) it heats up real fast.
Besides that, internet connection keeps getting disconnected.
I'm just afraid that i might have been infected with a worm or virus or whatever....

System: Microsoft Windows XP Professional Version 2002, SP2
Computer: AMD Turion(tm) 64 Mobile Technology MK-36, 2.00 GHz, 448 MB of RAM

============== Hijack This Log ==================

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 21:49, on 2007-12-31
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16574)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\AntiVir PersonalEdition Classic\avguard.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\AntiVir PersonalEdition Classic\avgnt.exe
C:\WINDOWS\RTHDCPL.EXE
C:\PROGRA~1\LAUNCH~1\QtZgAcer.EXE
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe
C:\Program Files\Yahoo!\Search Protection\SearchProtection.exe
C:\WINDOWS\BUtilityBar\BisonBar.exe
C:\WINDOWS\vsnp2std.exe
C:\WINDOWS\AcerOrbiCam.exe
C:\Program Files\ATI Technolo... Read more

A:laptop heating up alot and running slowly...

Hello dahanzhong,

Only item here so far that would be undesirable is that Megaupload Toolbar. If you check here you'll see it has some questionable functions that really suggest it is doing much more than what it advertises as. You should be able to uninstall it through Add/Remove Programs. May be part of the net access interruptions, though I am not sure about "heating up" and malware. Have any scans located infection there (a file or actual location)?
 

3 more replies
Answer Match 64.26%

Hi,

My laptop has recently started running very slowly. AVG doesn't find anything. Super Anti spyware found something but it hasn't made any difference. Videos run very slowly. Is there anything I can scan it with to find out what is wrong?

I have 1Gb of RAM installed and there's over 5Gb of free disk space. It was running fine up until the lasts few days.

Any help would be much appreciated

Thanks

Regards

Barge.
 

A:XP Laptop running very slowly {Moved from Malware}

You might want to go to start/all programs/accessories/system tools
and run disk cleanup.
Then remove any software that you deem unnessesary.
Then go to start/all programs/accessories/system tools
and run the disk defragmentor.
You really need more free space on the drive.
Virtual memory and the page file are probably getting badly
fragmented causing windows to look all over the drive
for file fragments.
This can also overwork the drive.
If needed afterward,you can possibly remove excess restore points.
 

1 more replies
Answer Match 63.42%

Hi everyone

In Sep last year I bought a 1 yr old HP 9420 laptop (running Vista Business). It was absolutely mint and has worked perfectly except for one exception - the battery would only ever charge up to 50-90% (this was a known flaw that the seller told me about). Still, this wasn't a problem because I ran it off the mains 95% of the time and it was fine.

However, a couple of weeks ago the battery was going down and down even though I was running on AC. Eventually it hit 0% or 1% and shut down. So I ordered a replacement adapter, plugged it in and thought that was going to be the fix. But no ... as the laptop booted up, I realised it was taking an age. It used to boot to useable desktop in about 50 seconds, but this was taking nearly 10 minutes.

The only visible symptom is that all screen rendering takes ages, i.e. all windows (inc desktop, task manager, popups, dialogue boxes, windows explorer, apps) can take literally 20-60 seconds to appear - you can visibly see them being drawn raster-line style. And it's like the machine is running at 10% capability because every process takes an age to complete. E.g. boot laptop to desktop = say 10 mins > open start menu = 30 secs > click recent documents = 20 secs > select Word document = 1 min.

I mean, the whole thing is unusable. I'm 99.9% sure there is no virus on there because I'm running Kaspersky IS/Terminator and it was running perfectly until I had the battery drain moment. If I was to run a s... Read more

A:Laptop running incredibly slowly, e.g. 10 mins to boot

I should add that I've booted from XP Reatogo and the machine behaves exactly the same, i.e. abysmally slow and totally unusable. Likely to do the same if I try Ubuntu.

Hence I think this is more of a hardware issue (mods, I think you've removed my duplicate post that was in the hardware forum - should this now been moved there to replace it?)

Thanks
NS

12 more replies
Answer Match 63.42%

Within the past few days, I noticed my laptop's fan always running high. As I tried to determine the cause, I noticed the following, in order of discovery:

--IE address bar missing, though checked. Searched, found fix. That much is working now.

--When I click My Computer, flashlight displays for up to a minute before drives display.

--Typing an address in IE and hitting GO or <ENTER> seems not to work; but after a minute or so site comes up.

--Windows updates won't run

--Trying to pull down address history takes up to a minute to dispay.

--Using Google, sites come up immediately.

I have run Adaware, Spybot and my McAfee AV scan. The only thing found were tracking cookies.

I have run the five steps and include requested logs.

Thank you in advance for your assistance.

adaniel

Deckard's System Scanner v20071014.68
Run by Administrator on 2008-05-07 00:07:54
Computer is in Normal Mode.
--------------------------------------------------------------------------------

-- System Restore --------------------------------------------------------------

Unable to create WMI object; The operation completed successfully.


Backed up registry hives.
Performed disk cleanup.

Total Physical Memory: 447 MiB (512 MiB recommended).


-- HijackThis (run as Administrator.exe) ---------------------------------------

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 12:10:10 AM, on 5/7/2008
Platform: Windows XP SP2 (WinNT 5.01.260... Read more

More replies
Answer Match 63.42%

Hi,
Just recenltly my Compaq Presario V5000 has began to run slowly. The performance on task manager will increase to 100% then steady out for a while. The sound and mouse are also jumpy, can anyone help me with this issue please?
I have used CC cleaner to remove files, defragmented and virus scanned, still the problems are occuring!
 

A:Laptop Running slowly, sound and mouse Jumping

8 more replies
Answer Match 63.42%

Think laptop may be infected as it is running very slowly this is the Hijackthis log I have just created.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 21:16:33, on 14/04/2008
Platform: Windows Vista (WinNT 6.00.1904)
MSIE: Internet Explorer v7.00 (7.00.6000.16643)
Boot mode: Normal

Running processes:
C:\Windows\System32\smss.exe
C:\Windows\system32\csrss.exe
C:\Windows\system32\wininit.exe
C:\Windows\system32\csrss.exe
C:\Windows\system32\winlogon.exe
C:\Windows\system32\services.exe
C:\Windows\system32\lsass.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe
C:\Windows\system32\svchost.exe
C:\Windows\System32\svchost.exe
C:\Windows\System32\svchost.exe
C:\Windows\System32\svchost.exe
C:\Windows\system32\svchost.exe
C:\Windows\system32\SLsvc.exe
C:\Windows\system32\svchost.exe
C:\Windows\system32\svchost.exe
C:\Windows\System32\WLTRYSVC.EXE
C:\Windows\System32\bcmwltry.exe
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVG7\avgrssvc.exe
C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
C:\PROGRA~1\Grisoft\AVG7\avgrssvc.exe
C:\Windows\system32\svchost.exe
C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatch9.exe
C:\Program Files\Spyware Doctor\svcntaux.exe
C:\Progra... Read more

More replies
Answer Match 62.58%

I have a Dell Latitude C840 running Windows XP that I have had for several years now. I used to build computers years ago but with technology advancing so fast, I would call myself internediate, especially from the software side of things.

My computer has gotten quite a few problems; from a hard boot, I have to do three soft reboots before it will run decently. I can no longer run any streaming video without skips and pauses and I use Chrome on Facebook where I frequently play games and it has gotten to the point that I can only play for 10 minutes or so before the whole computer gets bogged down, CPU is running at close to 100% etc and it doesn't matter if I use Chrome, IE or Firefox, happens to all three. I also can't run more then 2 items at a time.

I just ran HijackThis and here is my log, if someone could help me, I would appreciate it, I am totally lost. Oh! I have also run Avast and a couple other utilities trying to figure things out but no go

Logfile of Trend Micro HijackThis v2.0.3 (BETA)
Scan saved at 1:55:21 AM, on 2/13/2010
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\WINDOWS\Ex... Read more

A:Laptop running very slowly, have to reboot 3 times after hard shut off etc...

Ran Spyware Doctor and fixed infections as indicated, reran HijackThis, here is new log:

Logfile of Trend Micro HijackThis v2.0.3 (BETA)
Scan saved at 5:24:44 PM, on 2/13/2010
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\pctspk.exe
C:\Program Files\Apoint\Apoint.exe
C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Apoint\Apntex.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Spyware Doctor\BDT\BDTUpdateService.exe
C:\Program Files\Comcast\Desktop Doctor\bin\sprtsvc.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\wltrysvc.exe
C:\WINDOWS\System32\bcmwltry.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\system32\wbem\wmiprvse.exe
C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
C:\WINDOWS\System32\alg.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\TrendMicro\HiJackThis\HiJackThis.exe
R1 - HKLM\Software... Read more

1 more replies
Answer Match 62.58%

Hello, BleepingComputer members!

I'm having a few issues with my Dell Latitude D620. I'm not entirely sure when these troubles started to arise--after installing Windows XP Service Pack 3, my laptop did start to run a bit slower, but it was nothing to sneeze at. After installing iTunes 8, however... that's when the problem became incredibly obvious.

I used to be able to run FireFox 3, iTunes, MSN Messenger and even Adobe Photoshop simultaneously without my laptop even breaking a sweat, but now I'm lucky if I can even run FireFox and MSN Messenger at the same time. Something's causing my laptop to slow down drastically, but I can't seem to find the problem at all. There are times where I run Task Manager and my CPU is fluctuating between 65% and 100% with just FireFox or iTunes open--heck, FireFox will be using 90,000K of Memory Usage at times. (Sometimes the CPU is that bad with no applications running!) I can't use Adobe Photoshop for drawing anymore; brush strokes will lag.
I've run Mal-Aware, Spybot Search & Destroy, and even my anti-virus software to see if there were any malwares or viruses in my system: All come up clean. So does CheckDisk.
I've defragged my C:\ drive multiple times, uninstalled programs I no longer use, and even tweaked some of my registry settings to improve CPU and Memory usage, all to no avail. As you can imagine, this is causing a lot of stress.

Even running the laptop in Safe Mode is a pain... Read more

A:Window XP Laptop running incredibly slowly, high CPU levels

After installing iTunes 8, however... that's when the problem became incredibly obvious.Have you tried un installing iTunes8 and then testing system, or reverting back to the previous version? Have you taken a look at your start up programs? START>RUN>Msconfig>Startup tag . Take a look of those programs, and see if there are any that you do not need running. If you are unsure about one post back for answer.

9 more replies
Answer Match 62.58%

hey guys,

recently my laptop has been running a little slow. checked my processes and theres a few that im sure about. heres an HJ log to speed things up a bit. 'C:\WINDOWS\system32\wuauclt.exe' seems to be taking up a lot of my processor power.

Logfile of HijackThis v1.99.1
Scan saved at 21:37:38, on 01/02/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP3 (6.00.2900.5512)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Windows Live\Family Safety\fsssvc.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\WINDOWS\System32\mstmpxmldown.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe
C:\PROGRA~1\AVG\AVG8\avgemc.exe
C:\PROGRA~1\AVG\AVG8\avgam.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\PROGRA~... Read more

A:Laptop running slowly, found a few unkown processes. help required

Hello and welcome to TSF.

HijackThis is no longer a preferred initial scanning tool in this forum.

We want all our members to perform the steps outlined in the link given below, before posting for assistance. There's a sticky at the top of this forum, and a
Quote:




Having problems with spyware and pop-ups? First Steps




link at the top of each page.

Please follow our pre-posting process outlined here:

http://www.techsupportforum.com/f50/...lp-305963.html

After running through all the steps, you shall have a proper set of logs. Please post them in a new topic, as this one shall be closed.

If you have trouble with one of the steps, simply move on to the next one, and make note of it in your reply.

1 more replies
Answer Match 62.58%

I've had this laptop about a year now, it's a Dell Inspiron 15r (unfortunately I don't have the exact specs in front of me, writing this from school). A couple of months ago I was forced to reinstall windows 7 after some major boot up errors, so it's a pretty fresh install. Other than some basic programs (CCleaner, Defraggler, VLC, etc.), I've only loaded onto it Matlab and Creo 2.0, and a couple of lower resource games.
Performance had been lagging somewhat lately, but not enough to really concern me until last night when I was unable to even browse the internet without it crashing. I defragged, use ccleaner, rebooted, and checked all the drivers. No luck, still slow. After boot up (and waiting a few minutes to make sure it's finished) it took about 2-3 minutes to open Firefox. Opening the My Documents folder wasn't much quicker. Even watching videos that are loaded onto the computer will stall and eventually crash the computer a few minutes into the video.
Avast is running a virus scan right now, but I'm not expecting anything major from that. Barring some evil virus that I've somehow picked up, I'm stumped on what's going on. I suspect the hard drive is failing, and am hoping it's not the processor, but don't know enough about the hardware side of things to know what to look for if I open it up.
If anyone could provide any advice on where to proceed from here or assist me in figuring this out I would very much appreciate the help. Thanks in advance!

A:Laptop running incredibly slowly / crashed by small programs

Avast is the most contradictory antivirus program according to me.You can try to check your system with Malwarebytes and Superantispyware first.Freeware versions.
https://www.malwarebytes.org/
http://www.superantispyware.com/

9 more replies
Answer Match 62.58%

Hi recently I had a Google redirect virus (volunteerorg) that prevented me from making Google my default browser as well as giving ads as search results. I couldn't find anything by that name in control panel and it didn't come up when I ran malwarebytes however after i ran malwarebytes it seemed to have disappeared and I could change my default browser back to Google. Now after that and since it has gone, my laptop is running slowly, freezing, crashing and I couldn't get into my profile/account due to an error saying couldn't connect to windows all user install agent. I do not use my laptop as administrator due to malware I had last year that blocked my access to administrator account although I have access to administrator now. I also downloaded reimage which diagnosed my laptop as poor stability saying that the following programmes have crashed: windows explorer, Microsoft register service, software protection platform service, common agent. Exe, .net runtime, atierecord, bsthdandroidsvc, chrome.exe and a few others. What do I do now?

A:Laptop running slowly and crashing after supposed virus removal.

Please post the Malwarebytes log in your topic.
 
To find your Malwarebytes log,download mbam-check.exe from here and save it to your desktop.
 
To open the log double click on mbam-check.exe on your desktop.  Copy and paste the log in your topic.

5 more replies
Answer Match 61.74%

Please help, my computer isn't very useful right now. Here's the deal:

1. My computer keeps on freezing up on me, and I don't even have many programs running. When my computer finally starts up, I log onto windows, and it takes seriously two or three minutes for windows to load; two weeks ago it took 20-30 seconds for windows to load. When windows finally loads, and I click on a program (ie. Internet Explorer or Opera Web Browser), it takes another five to seven minutes for one the programs to appear on the screen, then another minute or two for the program to load. When I close a program, it does one of two things; my computer will freeze, and I'll have to restart it; or, it will take a couple of minutes to close the program. And I'm just working with the basics; Internet explorer, opera, open office, and windows media. I'm trying to add music to my newly added iTunes library, but that's almost impossible.

2. My computer won't shut down. This computer is only seven months old, it's too young for such problems. When I go to shut my computer down, I select the shut down icon from the start menu, and expect my computer to shut down. Rather than shutting down, windows pop up telling me that the programs that I had been running are not responding, and I have the option to wait or end the program. I end the program, and the window comes up again, it's almost like my computer isn't properly responding to its commands. Again ... Read more

A:Computer repeatedly freezing; running slowly; shuts down and starts up very slowly

Try posting a hiJack this log here and I'm sure the good people will take a look for you

http://www.majorgeeks.com/download3155.html
 

1 more replies
Answer Match 59.64%

Hey,

Recently, I received a message from the windows firewall about a wuaudit.exe and I blocked it. Now, I can barely go to websites or download anything, much less post in this forum. I have used spyware search and destroy which did not remedy the problem.

Any help would be greatly appreciated!

-squaresoft
 

A:Solved: Internet running slowly, VERY slowly

9 more replies
Answer Match 59.64%

Hello, My laptop has been starting up very slowly lately and I have had some issues with spyware/trojans etc. I believe I have eliminated the malware but my computer still runs slowly. One other problem is that when I have a window open (mozilla, MS Word, etc), every thirty seconds or so the window becomes inactive and I can no longer type on the screen unless I click on the window again. It seems like a small issue but it is rather frustrating. I have run Spybot and Ad-Aware, which both came up clean, and I also use Symantec AV.Here is a HJT log.Logfile of Trend Micro HijackThis v2.0.2Scan saved at 2:42:34 PM, on 8/24/2007Platform: Windows XP SP2 (WinNT 5.01.2600)MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)Boot mode: NormalRunning processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\Program Files\Intel\Wireless\Bin\EvtEng.exeC:\Program Files\Intel\Wireless\Bin\S24EvMon.exeC:\Program Files\Intel\Wireless\Bin\ZcfgSvc.exeC:\Program Files\Intel\Wireless\Bin\WLKeeper.exeC:\WINDOWS\Explorer.EXEC:\Program Files\Common Files\Symantec Shared\ccSetMgr.exeC:\WINDOWS\system32\spoolsv.exeC:\WINDOWS\s... Read more

A:Windows Xp Sp2 Running Slowly

Hello and welcome aboard Please run a scan with HijackThis and check the following objects for removal:O4 - HKLM\..\Run: [mevegaba] C:\Program Files\Windows NT\mevegaba22011.exeO24 - Desktop Component 0: (no name) - C:\Program Files\ComPlus Applications\rtejexa.htmlNow close ALL other open windows but HijackThis and hit FIX CHECKED. Exit HijackThis.Then, please download Combofix to your desktop:Double-click combofix.exe & follow the prompts.When finished, it shall produce a log for you. Post that log in your next reply.Note:Do not mouseclick combofix's window whilst it's running. That may cause it to stall.

12 more replies
Answer Match 59.64%

Hello,
 
I've been having a problem with one of my computers. It is running Windows 8.1.
Earlier today I turned it on and it took almost an hour to start. Then, after it's been on for some time, I tried to log in and it froze. Also, since then, it would keep freezing at the most random times. I'm really unsure what could be causing this. The computer was running just fine until today.
Any suggestions?
Thanks in advance,
~yosefu_kun_98.

A:Windows 8.1 running very slowly

Hello - A few brief questions.

Earlier today I turned it on and it took almost an hour to start. Then, after it's been on for some time, I tried to log in and it froze. Also, since then, it would keep freezing at the most random times. I'm really unsure what could be causing this. The computer was running just fine until today.

 
Do you know what was the last thing done or installed on that computer yesterday ??
Were you the last person to use it, and how was it operating prior to today's problem ??
 
Thanks -

11 more replies
Answer Match 59.64%

Hello
 
My Win 7 64 bit Dell laptop mostly runs slowly.  I did the reformat adn reinstall thing and it was ok but  and have lots of programs on board and it progressively gets slower but consider it shoudl be smoother and more reponsive than it is.
 
 
It is particularly slow when using a web browser and frequnelty clashes with adobe flash.. I find Firefox to be the least memory consuming app as Chrome just seems to keep growing.
 
 
I do not believe I have either malware or a virus and have recent free scans from malware bytes and eset
 
Avast would not let me download minitoolbox but I have attached a belarc report that may help
 
I run Glary as a cleanup tool from time to time
 
How can I get started please as its driving me nuts.
 
Thansl

A:Windows Running Really Slowly

______,
Here are some recommendations & in no particular order:
** 1. Get rid of any unneeded/unwanted programs; would love to see a list of what you do have.
    2. Run CCleaner (daily)
    3. Internet Options > Delete > Delete
    4. Do an Extended Cleanup
       Here is how:
> cmd, Run as admin.
Type   cleanmgr sageset:01  Hit Enter
Window appears... check almost all the boxes.  Highlighting each gives a blurb to aid selecting or not, read them & chose.  There's only 1 or 2 stay unchecked. Hit OK
Now in cmd type  cleanmgr sagerun:01  Hit Enter
Can close cmd
It is wise to set this up as a Scheduled Daily Task.  Enough for now, can tell you how anon.
    5. Defrag
Maybe report back.  Thanks.
Cheers,Drew
 

42 more replies
Answer Match 59.64%

Hi there;

I have Asuru laptop, Windows 7 64-bit with 8 GB RAM.

Just bought it 5 days ago. However, recently the booting up process has been horrendously slow, taking ten minutes for even the screen to refresh.

I loaded up the laptop in Safe Mode; this seemed to help somewhat. In an attempt to fix the issues, I went to Event Viewer. Was not able to access Event viewer or the information contained within it, was presented with the following message:

"Event Log Service is unavailable".

Please help! I have ran CHKDSK to little avail.

A:Windows 7 running VERY slowly

apronedsamurai

* It would be helpful if you would fill in your System Specs.
Refer snip.

Attachment 198974

* There are many reasons why a PC " behaves" this way.

These annoying " gliches" may be caused by an overloaded hard drive, overworked CPU,
Malware,
running 2 AV 's,
unnecessary data,
Browser addons or you may have unnecessary programs running in the background etc....

* Did your computer come preloaded with Anti Virus Software?
If so what was it & how did you remove it?

* Please list ALL of your Current Security software.

* Have you used a Registry Cleaner/optimizer?

* Run SFC Option 2.
Let us know the results at the end.

SFC /SCANNOW Command - System File Checker

6 more replies
Answer Match 59.64%

I got a new laptop with 8GB RAM, I usually use Ubuntu but decided to leave Windows on it. It runs extremely slowly and is constantly running out of memory. I never had this issue with my 2GB RAM laptop running Ubuntu. Initially it was constantly freezing up, so I followed this tutorial to speed up the performance:
click here just tells you to reduce the allocated memory to the Recommended number of megabytes:

Since then, I still have the same memory problem, but now instead of freezing, it warns me that I'm running out of memory:

When I check the task manager to see if theres something eating up the memory, I see nothing unusual:

It makes no sense at all. 8GB of RAM and I can barely use the laptop cuz it runs out of memory every 30 minutes. It also takes really long to restart. This is my second attempt at writing this post because the page froze. Sometimes the screen goes black and the only thing I can do is reboot the laptop.
When I get this warning, and things start freezing up, I've tried closing down various tasks through the task manager, but that doesn't unfreeze things. The only unusual thing I see in task manager is Chrome usually has about 20 processes in there. But that shouldn't be an issue if I've got 8GB of RAM. I can't work with this OS if its freezing all the time.
Is this a common problem? Is there a way to fix it? Anyone know what the possible cause of this might be?
1]: [click here 2]: [click here 3]: [click here
It

More replies
Answer Match 59.64%

Hi there, I'm wondering if someone can check my HiJackThis scan and let me know if there's something on my machine.Symptoms: - no browser hijacking, but my machine has been running slower and slower every day for about two or three weeks now (even in safemode). - window contents take several moments to appear. Choose a drive, click on it, the window opens, but contents take 4/5 seconds (or longer) to appear...- switching between windows takes a few moments, even when there are very few apps running. - drop down menus on windows take a few seconds to drop down. - I have to click more than once to get any function to begin (save. Save. SAVE!). - When the buttons finally do seem to activate, it takes moments for the function to begin.What I've tried so far: A. - went through the checklist found at: "Slow Computer/browser? Check Here First; It May Not Be Malware". Did everything suggested.- discs were recently defragged- there aren't a lot of services running on my machine (i used Spybot a few months ago to help me turn off unwanted services).- there aren't any obvious culprits in taskmanager/processes; nothing there seems to be running too high. A couple of SVCHOSTS.EXE files are running about 20-24,000K, and one of them seems to have a lot of virtual memory devoted to it (virtual memory starts at 24,000, and creeps up to about 100,000k after about a day of running, but levels off there.- for some reason Spybot shows that FIVE instances of CTFMON.EXE are run... Read more

A:Windows running very very slowly

Hello. I am PropagandaPanda (Panda or PP for short), and I will be helping you with your log.I apologize for the delay in response. We get overwhelmed with logs at times, but we are trying our best to keep up. If you have since resolved the original problem you were having, we would appreciate you letting us know. If you still need help, post a new HijackThis log.You may want to keep the link to this topic in your favourites. Alternatively, you can click the button at the top bar of this topic and Track this Topic, where you can choose email notifications. The topics you are tracking are shown here.Please take note of some guidelines for this fix:Refrain from making any changes to your computer including installing/uninstall programs, deleting files, modifying the registry, and running scanners or tools. Doing so could cause changes to the directions I have to give you and prolong the time required. Further more, you should not be taking any advice relating to this computer from any other source throughout the course of this fix.If you do not understand any step(s) provided, please do not hesitate to ask before continuing. I would much rather clarify instructions or explain them differently than have something important broken.Even if things appear to be better, it might not mean we are finished. Please continue to follow my instructions and reply back until I give you the "all clean". We do not want to clean you part-way, only to have the system re-infect itself. Finally, p... Read more

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Answer Match 59.64%

Well, the title sums it up. My computer is running painfully slow and I think I may have a virus or malware. Shockwave Flash has been crashing often, so I've disabled it. Aside from that, start up takes longer than it should, Google Chrome crashes at least once every time I use it and pop ups have become a pretty common occurrence. Programs like iTunes and Word freeze and crash frequently, too. I've cleared some space on my hard drive and run Windows diagnostics, but not much has helped. Here is my Hijackthis log. Thanks in advance for the help!

Logfile of Trend Micro HijackThis v2.0.5
Scan saved at 4:47:32 PM, on 24-May-13
Platform: Windows 7 SP1 (WinNT 6.00.3505)
MSIE: Internet Explorer v9.00 (9.00.8112.16483)
CHROME: 8.0.552.215
FIREFOX: 13.0.1 (en-US)
Boot mode: Normal

Running processes:
C:\Program Files (x86)\Internet Download Manager\IDMan.exe
C:\Program Files (x86)\Microsoft Office\Office14\ONENOTEM.EXE
C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\UWA\AAM Updates Notifier.exe
C:\ProgramData\Ad-Aware Browsing Protection\adawarebp.exe
C:\Program Files (x86)\iTunes\iTunesHelper.exe
C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
C:\Program Files (x86)\Internet Download Manager\IEMonitor.exe
C:\Program Files (x86)\Microsoft Office\Office14\WINWORD.EXE
C:\Program Files (x86)\Last.fm\Last.fm Scrobbler.exe
C:\Program Files (x86)\iTunes\iTunes.exe
C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceHelper.exe
C:... Read more

A:Windows 8 running slowly

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Answer Match 58.8%

Hi
 
Hope I'm in the right place but I'm looking for help with finding out why my computer is running so slowly - I use Mozilla Firefox as my main browser and this seems to be affected more than when I occasionally use Internet Explorer for uploading photos to specific sites.
I often have to wait ages for things to load and get a message on the browser saying Mozilla not responding.
 
Hoping I don't need to do anything too drastic ......

A:Windows XP running slowly after using AVG Tune UP

Hi again Lottie
Let's take a look at your issue.MiniToolBoxDownload MiniToolBox and move the executable file to your Desktop;Execute MiniToolBox and check the following options:Flush DNS;Report IE Proxy Settings;Reset IE Proxy Settings;Report FF Proxy Settings;Reset FF Proxy Settings;List content of Hosts;List Installed Programs;List Last 10 Event Viewer Errors;List Devices - Only Problems;List Users, Partitions and Memory size;Once this is done, click on Go and wait for the scan to complete;Once the scan is complete, a log will open. Please copy/paste the content of the output log in your next reply;

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Answer Match 58.8%

My wifes machine has been running increasingly slowly, and I thought that I would reinstall the OS, and take the opportunity to upgrade to Windows 7 from XP. I carried out the analysis and the results suggested that it would be OK to upgrade.

I have done the upgrade, and in a system that has the bare OS and nothing more, it is running agonisingly slowly - can anyone suggest what I should do to find out why? It could be that the system is not powerful enough to operate - it has the following:
143GB storage (97GB free after the install)
Intel Celeron 2.93 Ghz chip
2 GB RAM

Any thoughts from anyone?

A:New install of Windows 7 running very slowly

I think if you upgrade the ram to 4GB and a little faster (if you can) should do the trick. 2 GB isnt really adequate for running Windows 7 in my opinion. I had an older computer and I went from XP to WIN7 and it was sluggish. Upgraded to 4GB and it seemed to fix my situation.

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Answer Match 58.8%

Hello! My Windows 7 computer is running a bit slow, and I was wondering if anyone is willing to help me try and figure out if it has anything due to malware or corrupted files. Thanks!

A:Windows 7 Computer Running a little slowly

Run CCleaner through it  https://www.piriform.com/ccleaner/download - Free Version.
Just Run the Cleaner Tab after install. 
 
And Malwarebytes  https://www.malwarebytes.com/ - Free version.
Remove what it finds.
 
And see if that iproves anything.
If you think it may have malware still installed - Post within http://www.bleepingcomputer.com/forums/f/22/virus-trojan-spyware-and-malware-removal-logs/

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Answer Match 58.8%

HiI need some help with this problem i am having which was first posted here:My linkFirstly i noticed certain icons had changed on programs; then some fonts sizes had changed; then i noticed that system restore was not automatically creating restore points and was actually empty.Then after running Super anti-spyware i found a Trojan, which is noted in my original post.Then the PC started running incredibly slow and Windows was taking around 20-30 minutes to load.Since then things seemed to have gradually got worse and worse. System restore will not load at all anymore, either in normal or safe mode; defrag will only load in safe mode; Kaspersky will not load on initial boot up; and other programs are behaving in a strange fashion (they will either not load or if they do load take an age to respond)I have followed what Boopme advised on the previous post.I managed to disable CD emulation with DeFogger.Then i was able to run DDS and save the logs.But i could not run Gmer. It got to a certain point (Documents and settings/application data/kaspersky lab) and went into the blue screen of death stating: Driver_irql_not_less_or_equal, with the technical information of: Stop: 0x000000d1 (0x000001b0, 0x00000005, 0x00000000, 0xb7f3a88d)atapi.sys - address b7f3a88d base at b7f31000, datestamp 4802539dAnd then it started a physical memory dump.Any help from someone would be gratefully appreciated..DDS (Ver_2011-08-26.01) - NTFSx86 Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 10... Read more

A:Windows XP running very slowly-Trojans?

Hello and welcome to Bleeping Computer! I am HelpBot: an automated program designed to help the Bleeping Computer Staff better assist you! This message contains very important information, so please read through all of it before doing anything. We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here. To help Bleeping Computer better assist you please perform the following steps:*************************************************** In order to continue receiving help at BleepingComputer.com, YOU MUST tell me if you still need help or if your issue has already been resolved on your own or through another resource! To tell me this, please click on the following link and follow the instructions there.CLICK THIS LINK >>> http://www.bleepingcomputer.com/logreply/431848 <<< CLICK THIS LINK If you no longer need help, then all you needed to do was the previous instructions of telling me so. You can skip the rest of this post. If you do need help please continue with Step 2 below.*************************************************** If you still need help, I would like you to post a Reply to this topic (click the "Add Reply" button in the lo... Read more

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Answer Match 58.8%

So I ran Avira and it found some infections, but my laptop is still really really sluggish. Any help would be greatly appreciated!
 

A:Windows home Xp running very slowly

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Answer Match 58.8%

Every time I restart my computer "Host Process for Windows stopped working and was closed" error occurs within a few minutes. After that, my computer usually freezes and windows explorer restarts. I've tried many things to stop this, but that has become difficult. Many times, when i try to open a program I'll get an error saying "cannot receive control messages at this time" or "pipe state invalid".

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 8:00:17 PM, on 5/15/2014
Platform: Windows Vista SP2 (WinNT 6.00.1906)
MSIE: Internet Explorer v8.00 (8.00.6001.18928)
Boot mode: Normal

Running processes:
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Users\Owner\Desktop\HijackThis.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Windows\system32\SearchFilterHost.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.bing.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/?fr=fp-oc
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O2 - BH... Read more

A:Windows running slowly and crashing often

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Answer Match 58.8%

My windows 7 installation has been running very slowly as of late. I run Kaspersky anti virus, which detects nothing but my hijack this log is very bloated. Does anything in here look suspicious or unnecessary?

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 8:37:12 PM, on 11/11/2011
Platform: Windows 7 (WinNT 6.00.3504)
MSIE: Internet Explorer v8.00 (8.00.7600.16869)
Boot mode: Normal

Running processes:
C:\Program Files (x86)\DigitalPersona\Bin\DPAgent.exe
C:\Program Files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files (x86)\Windows Sidebar\sidebar.exe
C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPMSGSVC.exe
C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe
C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2011\avp.exe
C:\Program Files (x86)\Hewlett-Packard\Media\Webcam\YCMMirage.exe
C:\Program Files (x86)\Mozilla Firefox\firefox.exe
C:\Program Files (x86)\Mozilla Firefox\plugin-container.exe
C:\Program Files (x86)\Trend Micro\HiJackThis\HiJackThis.exe
C:\Windows\SysWOW64\DllHost.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.toshibad... Read more

A:Windows 7 Running Very Slowly, HijackThis Log

Hello and welcome to Bleeping Computer! I am HelpBot: an automated program designed to help the Bleeping Computer Staff better assist you! This message contains very important information, so please read through all of it before doing anything. We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here. To help Bleeping Computer better assist you please perform the following steps:*************************************************** In order to continue receiving help at BleepingComputer.com, YOU MUST tell me if you still need help or if your issue has already been resolved on your own or through another resource! To tell me this, please click on the following link and follow the instructions there.CLICK THIS LINK >>> http://www.bleepingcomputer.com/logreply/427480 <<< CLICK THIS LINK If you no longer need help, then all you needed to do was the previous instructions of telling me so. You can skip the rest of this post. If you do need help please continue with Step 2 below.*************************************************** If you still need help, I would like you to post a Reply to this topic (click the "Add Reply" button in the lo... Read more

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Answer Match 58.8%

I've had this Windows 7 Pro system for a few years and it's been thru many upgrades & revisions. Last week, internet browsing and applications started getting slower. I have tried to clean up unwanted programs & the hard drives but it still seems slower than I seem to remember.

Here's the system info (W7 on C: and most apps/data on D: );

Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows 7 Professional, Service Pack 1, 64 bit
Processor: AMD Phenom(tm) 9650 Quad-Core Processor, AMD64 Family 16 Model 2 Stepping 3
Processor Count: 4
RAM: 4095 Mb
Graphics Card: ATI Radeon HD 3850, 256 Mb
Hard Drives: C: Total - 76316 MB, Free - 16627 MB; D: Total - 400620 MB, Free - 255617 MB;
Motherboard: BIOSTAR Group, TA770 A2+
Antivirus: Immunet 3, Updated and Enabled

I have some external drives, it also runs Serviio service as my media streaming server and I have Comodo Firewall, Immunet 3 AV.

Any thoughts or recommendations would be greatly appreciated.

Thanks!
 

A:Solved: Windows 7 PC running very slowly...

OK, so I may have found (one of) the reasons for the system running slowly. I had somehow managed to activate a second AV app. (Avira OE) which seemed to be spending all the time thrashing the system. I've just re-booted and it seems to be running far better than before.
 

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Answer Match 58.38%

Does anyone have, or have a link to, a definitive guide to troubleshooting speed issues with Windows XP?

I am frequently called out to troubleshoot Windows XP computers, but find it so incredibly difficult with the clock ticking and the customer paying by the hour. I don't enjoy the stress one bit. All totally different to doing in-house IT support where I would simply have a ghost image at the ready and wouldn't spend any time (or very little time) troubleshooting a speed issue.

Basically what I would ask is - if you only had 1 hour to make a slow computer faster, what troubleshooting process would you use??
 

A:Windows XP running slowly - Troubleshooting guide

Here's a link on how: http://www.pcworld.com/article/id,115630-c,xp/article.html

It includes lot of good information.
 

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Answer Match 58.38%

Hello all, need a little help here if you can!

Fixing a laptop for a friend. Turns out the hard drive was bad. Got all the information she wanted off the laptop and installed a brand new WD Blue 500GB HDD in the laptop. Install Windows 7 Home Premium 64 bit OS, and everything runs great. Installed AV, drivers(after all drivers were installed it was still running great), windows updates, the works. Everything was running fantastically. Started moving files that were on her old HDD to the new HDD, and in the middle of the transfer I noticed that everything seemed a bit laggy. Figured maybe it was because I was using the hdd to transfer so I just let it go. Once the transfer was done, I ran defrag and restarted.

The computer is still running very slowly, lagging when I click the start menu, when I go to control panel menu, when I open a web page, or even open a folder. As I said before, brand new HDD, computer was running fine and fast as can be when I first started messing with it. I ran AV scans to see if one of the files brought over from the old computer contained a virus, nothing there, ran spybot and malwarebytes to see if any malware got on the computer somehow, ran defrag again, cleaned up the registry with CCleaner(which I've used on many computers with no issues).

I'm stumped, don't really want to start fresh again, but I can't really send it back to her in this state. Any thoughts on something I can try? I've read a lot of people say it could be bad d... Read more

A:Fresh Install Of Windows Running Slowly!

Hello and welcome Shadow mate try some of these tips form this tutorial
http://www.sevenforums.com/tutorials/11728-optimize-windows-7-a.html

If I had known you were going to do this I would have recommended this
http://www.seagate.com/au/en/internal-hard-drives/solid-state-hybrid/laptop-solid-state-hybrid-drive/?sku=ST500LM000 bit more expensive (not much) but well worth it.

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Answer Match 58.38%

Here's a challenge for all of you that I hope you can solve!

Basically, I have some new hardware after my system wouldn't POST, send video, or anything else. I recently replaced CPU, hard drive (upgraded), and CD drive.

While re-installing windows xp, I noticed first signs of trouble: formatting takes so incredibly long (about 1% every half hour) that I did the quick format. I let it install over night (yes, it took that long), and even after windows installed, it takes on average about 1/2 hour to boot. Point is: my computer runs far too slow for its specs:

Athlon XP 2200+
Asus A7V333 (768 MB PC2700, in 512 MB and 256 MB DIMMs) w/ latest BIOS (just updated)
WD Caviar WD1200JB (new)
NVIDIA Quadro 4 900
Sundry other usual devices (CD, network, sound)

First.. how can I troubleshoot this problem if I can't even get into an OS? Second, obviously the big thing seems to be a hardware issue. I'm thinking mobo. but before I rush out and buy a new mobo, I wanted to ask you all what you think.

Let's discuss!!!!

A:bizarre: windows xp running *extremely* slowly

Well the first thing I would do would be to clear the cmos.

Then I'd be checking to see what the temp of the CPU is running at in the bios, if indeed it has that option.

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Answer Match 58.38%

I was directed to move this discussion, below, from the Hijackthis-log forum to this forum.

http://www.techsupportforum.com/secu...mely-slow.html

The basic issue is that my system is running excruciatingly slowly. In safe mode, though, it runs fine. I have tried the suggestions that I have received in the hijackthis forum over the last three weeks, but to no avail.

I can copy content from the hijackthis forum here, if necessary.

Any idea as how to proceed from here?

Thanks,
Bob

A:Windows XP SP2 system running extremely slowly

Please give the details of your system . . How much RAM in particular

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Answer Match 58.38%

I have a slightly outdated computer running Windows XP Home Edition. This computer is nothing special, nor was it ever. I have run numerous scans and found little, but the computer is just functioning really slowly. Is there any scan or suggestions for just speeding up the computers functionality? Thanks!

A:Computer with Windows XP Home Running Slowly

Please download Malwarebytes Anti-Malware and save it to your desktop.alternate download link 1alternate download link 2MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.Make sure you are connected to the Internet.Double-click on mbam-setup.exe to install the application.When the installation begins, follow the prompts and do not make any changes to default settings.When installation has finished, make sure you leave both of these checked:Update Malwarebytes' Anti-MalwareLaunch Malwarebytes' Anti-MalwareThen click Finish.MBAM will automatically start and you will be asked to update the program before performing a scan.If an update is found, the program will automatically update itself. Press the OK button to close that box and continue.If you encounter any problems while downloading the definition updates, manually download them from here and just double-click on mbam-rules.exe to install.On the Scanner tab:Make sure the "Perform Quick Scan" option is selected.Then click on the Scan button.If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.When the scan is finished, a message box will say "The... Read more

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Answer Match 57.54%

PC automatically updated with major Windows 10 updates a few days ago (end August/1 September). Updates include Cortana & search on logon screen that I have no desire to use. Since then has been running like a dog. Websites are hanging - timing out as taking too long to respond. Pictures are not always displayed. This is a relatively new PC that has always run well and very fast with Windows 10. Tearing my hair out as to what can be done as really can't use the PC in this state. Any ideas?

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Answer Match 57.54%

I have had this new laptop for about a month. It's a gaming laptop and I've had no problems until today. Startup which usually takes about 20 seconds from power on to all startup programs functional, now takes 3 minutes with desktop items taking a long time to display.

Upon completion of startup, chrome browser still takes several seconds to open when previously it was instantaneous. New webpages take 20-30 seconds to open when speedtest.net shows a download speed of 31mbps.

Simply opening a program or an Adobe document takes way too long, with the blue spinning circle icon all too present in the simplest of tasks.

I downloaded AVG Free and ran a full scan which reported clean bill of health. I then bought AVG PC Tune Up. I have cleaned the registry, defraged the registry, optimized start up and shutdown, and defraged the hard drive.

I know this is a common problem but with many different causes, which is why I thought to start a new thread. When I ran an Event Log it came up with a lot of Warnings and Critical which I know nothing about. Thanks very much, if someone could please let me know what I should do next. Really don't want to do a clean install if possible.

I attached a .txt of the event log if this helps.

A:Windows 7 Home Premium Suddenly Running Very Slowly

Scan for both malware and spyware. For spyware use a program called superantispyware; download, install and run the program at the following link:

SUPERAntiSpyware - Downloading File

also; scan for malware using malwarebytes:
Malwarebytes : Thank you for download Malwarebytes Anti-Malware

Also; you might want to defrag the hard drive if it has not been done in awhile: start, programs, accessories, system tools, defragmenter

4 more replies
Answer Match 57.54%

Hello,
I have a duo centrino PC running windows vista. My laptop was working well up until last week when I shut down the computer without any problems. The next time I started it, I noticed it was running EXTREMELY slowly and It was taking 10 to 15 minutes to start basic programs such as internet explorer or word. I tried running McAfee figuring the computer may have acquired a virus. When I would try to run a full scan, it would give me an error saying that a file was missing and the scan could not be run. So I figured the computer had a virus. I went to safemode and the computer runs with good speed in safemode. I tried to reinstall McAfee but it can not be installed in safemode. I tried installing it in regular mode but when I click on setup file, nothing happens. Could it be that a virus is preventing me from installing McAfee? The fact that the operating speed is good in safe mode but extremely slow in regular mode be related to a virus? Would really appreciate your input on how I can get my computer back. Please see the DDs.txt log as well the zip file that was rquested from me. Really appreciate your help.

DDS (Ver_09-12-01.01) - NTFSx86 NETWORK
Run by sarmin at 19:28:50.88 on Thu 02/04/2010
Internet Explorer: 8.0.6001.18865
Microsoft? Windows Vista? Home Basic 6.0.6002.2.1252.1.1033.18.3545.2848 [GMT -8:00]

SP: Windows Defender *enabled* (Updated) {D68DDC3A-831F-4FAE-9E44-DA132C1ACF46}
SP: SUPERAntiSpyware *enabled* (Updated) {222A897C-5018-402e-943F-7E... Read more

A:Windows Vista running EXTREMELY slowly suddenly

Hi cavemansurgeon
Sorry for the late reply
Have you made any progress ?

1 more replies
Answer Match 57.54%

Hello,
I have a duo centrino PC running windows vista. My laptop was working well up until last week when I shut down the computer without any problems. The next time I started it, I noticed it was running EXTREMELY slowly and It was taking 10 to 15 minutes to start basic programs such as internet explorer or word. I tried running McAfee figuring the computer may have acquired a virus. When I would try to run a full scan, it would give me an error saying that a file was missing and the scan could not be run. So I figured the computer had a virus. I went to safemode and the computer runs with good speed in safemode. I tried to reinstall McAfee but it can not be installed in safemode. I tried installing it in regular mode but when I click on setup file, nothing happens. Could it be that a virus is preventing me from installing McAfee? The fact that the operating speed is good in safe mode but extremely slow in regular mode be related to a virus? Would really appreciate your input on how I can get my computer back.

A:Windows Vista running EXTREMELY slowly suddenly

Hello and welcome to TSF.

We want all our members to perform the steps outlined in the link given below, before posting for assistance. There's a sticky at the top of this forum, and a
Quote:




Having problems with spyware and pop-ups? First Steps




link at the top of each page.

Please follow our pre-posting process outlined here:

http://www.techsupportforum.com/f50/...lp-305963.html

After running through all the steps, you shall have a proper set of logs. Please post them in a new topic, as this one shall be closed.

If you have trouble with one of the steps, simply move on to the next one, and make note of it in your reply.

1 more replies
Answer Match 57.54%

Hi everyone,

I'm posting here today in hopes that someone will kindly assist me in tackling a number of performance issues that have come to fruition over the last two weeks or so. These issues have gradually grown to become more and more of a hindrance in my daily computer usage, and I alone have found myself to be stumped in resolving them over the past few days.

To describe the issues I'm currently facing with my desktop PC: I am noticing a dramatic decline in overall processing speed; programs and folders are taking far longer than usual to load up (sometimes up to 10 minutes before I even get a Windows 7 UAC prompt to permit the program to run); running programs will regularly go into a state of 'Not Responding', usually freezing up afterwards; 'explorer.exe' will regularly crash; browser plug-ins will regularly crash; mouse movements are noticeably jerky and keyboard input is also very laggy; CPU usage shoots up to 100% very often, with few programs running; operating system functionality is generally very sluggish, and the computer will generally lock-up after freezing up, forcing me to turn it off manually.

I can't recall anything that might have caused these issues in performance to arise. I don't run many programs at the same time, nor do I have many background programs running. I initially suspected it may be malware-related, but neither Malwarebytes, Spybot S&D, nor Comodo Internet Security were able to identify any potential threats after running ful... Read more

A:Windows 7 Desktop PC Running Painfully Slowly/Freezing Often

Go to the hard drive manufacturers website and download the diagnostics software, and run it on your windows drive. Also open a command prompt and type chkdsk /f you will have to reboot your computer in order to have it run.

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Answer Match 57.54%

I need help with my windows vista home premium. It runs terribly.
Its slow. When I click on a program it whirrrs and whirrs.

I can't uninstall anything, it says its either already been deleted or is missing (it's not, it works, I just don't need some of these programs anymore) This happens also if I try to uninstall from Safe Mode.

It says I'm not the administrator when I try to do almost anything but I sign in as administrator. I went to a site that told me I could fix this by going to Computer/Manage/Tools/Local Groups and Users... but Local Groups and Users doesn't exist.

When I go to control panel and try to change any thing under User, nothing will open for me.
I'm not real computer saavy and every site I go to tells me to try something different and I don't know half of what they're talking about.

Is there a downloadable program that can fix these issues?

Thanks!

A:windows vista home premium running slowly

Welcome to the forum can you run all our scans and post results PCHF System Scans these will give us info, remove malware and reset things

1 more replies
Answer Match 57.54%

Startup takes forever and the overall running of applications is like watching paint dry.  I know it's an old computer/OS but I'm just curious if there is anything I might want to do to see if I can get it running a bit better.  Appreciate any assistance on this.

More replies
Answer Match 57.54%

Hi helpers,

Relatively new to forums. Just having massive issues with XP and iTunes etc. running really slowly of late. I think it may have something to do with the new iTunes update but obviously i'm not sure, that's why i've come here.
What do I need to do to start off?

OS Name Microsoft Windows XP Professional
Version 5.1.2600 Service Pack 3 Build 2600
OS Manufacturer Microsoft Corporation
System Manufacturer Dell Inc.
System Model MM061
System Type X86-based PC
Processor x86 Family 6 Model 15 Stepping 6 GenuineIntel ~1828 Mhz
BIOS Version/Date Dell Inc. A12, 12/18/2006
SMBIOS Version 2.4
Windows Directory C:\WINDOWS
System Directory C:\WINDOWS\system32
Boot Device \Device\HarddiskVolume2
Total Physical Memory 1,024.00 MB
Available Physical Memory 399.43 MB
Total Virtual Memory 2.00 GB
Available Virtual Memory 1.96 GB
Page File Space 2.40 GB

Hope you can help,

Cheers,
Sam

A:Windows XP and Programs Running Extremely Slowly - especially iTunes

I've never had any problems with iTunes, but have had machines slow down when they've become cluttered with superfluous junk: remnants of "uninstalled" apps, internet temp files, cache, history, too many background apps running, and the like.

iTunes may be your problem, but I'd bet on a machine that that just needs to be cleaned up a bit. CCleaner might make the job easier for you.

12 more replies
Answer Match 57.12%

Hi ,
After running a registrey cleaner programme im suddenly unable to boot as normal . Its stuck in a safe mode and now running very very slow . And when starting a game i play BF 2 Its saying that it cant find the initiaslising file ? Although all files appear to be present . Iv run virus checks with AVG , Run Ewido Ani mali spywear remover and defraged it , But still it runs realy slowly . Please can you help me ? thank you in advance for your time and help.
Here is a log report from Hijackthis. Carl.

Logfile of HijackThis v1.99.1
Scan saved at 21:47:05, on 06/10/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16512)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\SYSTEM32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\TuneUp Utilities 2006\WinStylerThemeSvc.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Ahead\InCD\InCDsrv.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\PnkBstrA.exe
C:\WINDOWS\system32\PnkBstrB.exe
C:\Program Files... Read more

A:Windows Xp . Stuck in safe mode . Running realy slowly.

Reg Cleaners will easily hose a system...if you have an XP Cd you can run XP repair to restore your system and fix the registry:
http://www.michaelstevenstech.com/XPrepairinstall.htm
 

1 more replies
Answer Match 57.12%

I have an HP Pavilion dv4, 500gb memory, about 5 years old.  It was working fine up til about a week ago when everything started running very slowly, at least ten times slower than the day before.  Firefox kept randomly pausing every five seconds or so, programs take a long time to open, etc.  I reset the system to a save point from earlier in the week.  That took about 12 hours for the computer to complete, and it didn't help.   I thought maybe I picked up a virus, so I tried to run a scan.  Malwarebytes didn't find anything and Microsoft Security Essentials has, as of this morning, been running for about 56 hours and has scanned about 300,000 files.  I don't think that should take this long.   I am not computer savvy, so I looked around on the internet and some pages suggest that my hard drive needs replacing.  Is there anything else it could be?   I have no idea how to port my operating system and everything over onto a new hard drive and would like to avoid screwing up my computer even more.
Anyone?
Thanks.

A:Windows 7, HP Pavilion dv4, computer suddenly started running very slowly

 It sounds like a hard drive problem, but before replacing it, I'd want to do a few things.  First I'd back up any data I didn't want to lose while I still could.  Next I'd run chkdsk and let it check for and attempt repair of any bad sectors.  This will probably run another 2-3 hours - sorry 'bout that.  Finally I'd download disk diagnostics from Seagate or Western Digital and run them.  That will give you a lot of good info including the SMART data which predicts when the drive will fail.
 
Good luck.

8 more replies
Answer Match 56.28%

Hello,

I've been running Windows 7 for a year now with no problems, but a few days ago my laptop froze and the only way to turn it off was to hold down the power button. When I turned it back on, it began to run extremely slowly.

The Windows logo appears as normal, but hangs around for a long time before it cuts to a black screen with nothing but the cursor. Then if I wait about half an hour, the login screen appears, but again it takes a long time for the computer to process me typing in my password and pressing enter. The screen then goes black for a second time (again with the movable cursor) for another half hour or so before arriving at my desktop.

Everything seems to be there (Microsoft Office, etc), but it takes 15 minutes for the laptop to process anything I do, or open anything I click on. The only notable difference to the desktop is the outdated looking Start button.

I understand this may be a hardware problem, but the one thing that makes me think it is something to do with Windows is when it gets to the desktop, a message appears in the bottom-right corner saying 'failed to connect to a Windows service'.

I have started it in safe mode and that made no difference. I've had a look on the internet for solutions but can't find anything that is exactly the same problem as mine. And as you can probably tell, I am not very computer savvy and don't know what to do next.

If anybody knows what the problem might be, then any help would be appreciated. If y... Read more

A:Windows 7 running extremely slowly/Black screen with movable cursor

Does anything show up in Event Viewer?
Have you been able to run a virus scan?

5 more replies
Answer Match 55.86%

Hello!

Many thanks in advance for your assistance! Through some inadvertent clicking I was attacked by "Antispyware Master" a rogue antispyware program. I have deleted all the files I could find, as well as some registry entries associated with the program as suggested by another website, before I found you guys. Additionally I have ended the associated process to it and it is no longer bothering. It has not shown up after several restarts. However, I am still receiving numerous malicious popups in IE. Firefox is also not running well. I am able to click through to maybe two websites before it will completely hang up and say "waiting for xyz website". Furthermore, I am sporadically getting a windows explorer buffer underrun error that informs me that it is no longer able to continue executing and must close. It will do this periodically and the machine usually continues to operate relatively normally. Occasionally however, it will actually shut down explorer and the taskbar and desktop icons will all disappear. I am able to continue working in the windows that remain open however, but a restart is required to get explorer back.

Also, I have run scans with adaware, and spybot several times to clean the system, and have not had any new significant results recently to show improvement. I have run a couple of scans with Norton and it also comes back clean. However, sometimes after a popup window opens Norton will open an alert saying it found a virus in ... Read more

A:[SOLVED] Continuous popups in IE, Firefox running slowly, Windows explorer errors

Welcome to TSF.

Please print the below instructions or copy them to Notepad. Make sure to work through the fixes in the order mentioned below. If there's anything that you don't understand, ask your question(s) before proceeding with the fixes.

Download ATF Cleaner at http://www.atribune.org/ccount/click.php?id=1
Double-click ATF-Cleaner.exe to run the program. Under Main choose Select All
Click the Empty Selected button.

If you use the Firefox browser click Firefox at the top and choose Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click No at the prompt.

If you use the Opera browser click 'Opera' at the top and choose 'Select All'
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click No at the prompt.

Click Exit on the Main menu to close the program.

Uninstall SpyZooka and AntiSpywareMaster via your Add/Remove Programs panel.

Run a scan in HijackThis. Check each of the following if they still exist and hit 'Fix Checked' after you checked the last one:

O2 - BHO: (no name) - {312B5090-DAD7-4073-B74C-9008D2EECAE5} - C:\WINDOWS\system32\nnnOGxYs.dll
O2 - BHO: {fb5f4012-ddd9-e288-77e4-4909a7e14dd8} - {8dd41e7a-9094-4e77-882e-9ddd2104f5bf} - C:\WINDOWS\system32\nvqgotrr.dll
O2 - BHO: (no name) - {F50B3F5E-856E-4757-9BB1-B35D46CA7719} - C:\WINDOWS\system32\yaywxXno.dll
O4 - HKLM\..\Run: [AntiSpywareMaster] C:\Program Files\AntiSpywareMaster\asm.exe
O4 - HKLM\..\Run: [c0... Read more

12 more replies
Answer Match 55.44%

when i close out of firefox the cpu for the process firefox.exe goes immediately to 99% and will usually cause my computer to freeze unless i end the process instead of closing firefox normally.
when i close out of steam games, my computer will run slower than usual, even if i end all processes related to steam. my computer will stay at this slowed speed untill i restart my computer.

here is my HJT log, if any other information is needed please tell me.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 7:10:54 PM, on 6/14/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16850)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\PROGRA~1\AVG\AVG8\avgnsx.exe
C:\Program Files\NVIDIA Corporation\NetworkAccessManager\bin\nSvcIp.exe
C:\Program Files\NVIDIA Corporation\NetworkAccessManager\bin\nSvcLog.exe
C:\Program Files\NVIDIA Corporation\nTune\nTuneService.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\PnkBstrA.exe
C:\Program Files\Silicon Image\3114-W-I32-R SATARAID5\SATARaid5ConfigService.exe
c:\Program Files\Microsoft SQL Ser... Read more

A:computer running slowly and freezing after running firefox and steam games

16 more replies
Answer Match 55.02%

Hi there, thanks for viewing this.

Recently, my internet explorer 7 and firefox has been running quite slowly. After googling a bit, I found out that this problem could be caused by the iexplore.exe virus.

Many iexplore.exe was running in the processes tab of the Windows task manager when my internet browsers were not in use. This may have caused the slowness.

I have a logfile of TrendMicro's Hijackthis v2.0.2:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 12:11:52 PM, on 1/25/2009
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16762)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\RUNDLL32.EXE
C:\WINDOWS\SOUNDMAN.EXE
C:\Program Files\ScanSoft\PaperPort\pptd40nt.exe
C:\Program Files\Brother\Brmfcmon\BrMfcWnd.exe
C:\PROGRA~1\AVG\AVG8\avgtray.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Brother\ControlCenter3\brccMCtl.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\Program Files\Brother\Brmfcmon\BrMfcmon.exe
C:\Program Files\PowerISO\PWRISOVM.EXE
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\s... Read more

More replies
Answer Match 54.6%

I have a four year old Acer laptop with Windows 7 loaded onto it.Until now, it worked perfectly. But now, when I power it up it sits on a black screen for 10 - 40 minutes before booting into windows. Once I'm in Windows, everything is as fast as it's always been. I've tried disk defragging and disk cleanup, as well as using CCleaner, as these were things I've seen recommended for similar problems. However, these changed nothing.Does anyone have any idea what I could do to fix this? Any insight is appreciated.

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Answer Match 54.6%

I know it's not a hardware problem cause the laptop is brand new, but anyway, when I switch between battery power plans whilst using the laptop, pages scroll slower, words erase (with the backspace bar) slower, general things like that.

It's not a huge problem I was just wondering what was causing it.
 

A:Windows 7 laptop scrolling slowly...

8 more replies
Answer Match 54.6%

First off, I just want to thank anyone who has any advice at all to offer! I'll explain the situation.

About a month ago, some of my apps refused to open, crashed a few seconds in, or froze. At first I thought it was the apps themselves as one of the app producers had mentioned they were discontinuing it. However, I started having more and more other issues. Programs such as Chrome would take ages to load, programs such as Spotify and Skype would refuse to close, and I would struggle to open files I was trying to attach to emails, tweets and the like.

Since then, the problems are going a little haywire. My antivirus completely stopped working, upon launch my laptop occasionally says "Preparing Windows" and then takes me to an almost empty version of my desktop, icons and text frequently disappear, and now programs such as Photoshop refuse to open (which is a big issue considering Photoshop is important for my work). This is just a few of the problems.

At first I considered that it was a virus or malware or something. I've done numerous checks and while some stuff has been removed, the problem persists. It could be something they can't detect, but I'm unsure.

Another thing I considered was that the hard drive is failing. My laptop is about two years old, and up until now I've not really had any issues with it. It's entirely possible though. I'd rather it's not that as I can't afford to replace it and my work involves me using a computer.

I was just won... Read more

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Answer Match 54.18%

Apologies, I don't have much to go on here in terms of diagnosing this.  I didn't make any changes to my computer.  All of a sudden when i booted it up yesterday it operated exceptionally slowly.  Windows seems to load ok, in the sense that I get to the login screen.  After i successfully login, that's where things bog down.  Usually what happens is the desktop tries to load, and the taskbar loads over the course of maybe 10-20 minutes.  My startup apps appear slowly.  From that point, I can try and open say Chrome, and it will open exceptionally slowly.  As i speak, my desktop icons finally appeared after 10 minutes after a safe mode boot.  When i mouse over the start menu, even now, i get the blue "processing" circle.  Windows help and support is trying to load, but the window shows "Not responding".   I have had a couple of popups during various bootups saying "Microsoft Windows is not responding", and oh there we go now Windows help and support seems to be loading, and now its stuck.  I'm slowly able to open Task Manager, and see that the CPU is at 0% and Memory is at 13%.  My last Bios time is 6.5 seconds.  Still taking 5+ minutes to toggle between tabs.  Don't hear any HD activity.  I'm very slowly able to load the windows 8 start menu.  2 minutes.  You get the idea.
 
 
I was able to boot into safe mode originally by holding shift when I pressed the power>reset button... Read more

A:Laptop Operating Exceptionally Slowly - Windows 8.1

I'll also mention that I did get a windows error message - the Win 8 equivalent of blue screen, which forced me to restart the machine.  It happened during one of my earlier reboot attempts, so I didn't note the error details down at the time.  Will definitely share if it happens again.

9 more replies
Answer Match 54.18%

Today HP software manager updated my bios when I started the computer. Now the computer shows a black screen.What do I do to fix this?I tried the windows key and B key. NO results.dadio1

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Answer Match 53.76%

My son's laptop appears to be affected by a virus/malware - it runs very slowly and does not let me do the usual processes (like running antimalwarebytes) to try and remove it. Have only been able to run DDS scan in safe mode with networking - as in normal mode it runs too slowly.
 
Worth noting that I discovered after infection that my son had not installed any antivirus software - I have now installed Avast, but it's probably too late. Tried to run full scan yesterday on safe mode and got some strange error code.
 
When running computer in safe mode I was able to do a full scan with antimalwarebytes and detected and removed one piece of malware - but problem persists.

A:Unknown infection - causing Windows 7 laptop to run very slowly

Hi there,my name is Marius and I will assist you with your malware related problems.Before we move on, please read the following points carefully.First, read my instructions completely. If there is anything that you do not understand kindly ask before proceeding.Perform everything in the correct order. Sometimes one step requires the previous one.If you have any problems while following my instructions, Stop there and tell me the exact nature of your problem.Do not run any other scans without instruction or add/remove software unless I tell you to do so. This would change the output of our tools and could be confusing for me.Post all logfiles as a reply rather than as an attachment unless I specifically ask you. If you can not post all logfiles in one reply, feel free to use more posts.If I don't hear from you within 3 days from this initial or any subsequent post, then this thread will be closed.Stay with me. I will give you some advice about prevention after the cleanup process. Absence of symptoms does not always mean the computer is clean.My first language is not english. So please do not use slang or idioms. It could be hard for me to read. Thanks for your understanding.Important: To help me reviewing your logs, please post them in code boxes. You can create them by clicking on the <>-symbol on top of the reply window.    HijackThis is not the preferred initial scanning tool in this forum. With today's malware, a more comprehensive set of logs i... Read more

46 more replies
Answer Match 53.76%

Logfile of Trend Micro HijackThis v2.0.2Scan saved at 6:53:07 PM, on 9/29/2008Platform: Windows XP SP3 (WinNT 5.01.2600)MSIE: Internet Explorer v7.00 (7.00.6000.16705)Boot mode: NormalRunning processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\Program Files\Common Files\Virtual Token\vtserver.exeC:\WINDOWS\System32\ibmpmsvc.exeC:\WINDOWS\system32\Ati2evxx.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\Program Files\Intel\Wireless\Bin\EvtEng.exeC:\Program Files\Intel\Wireless\Bin\S24EvMon.exeC:\Program Files\Common Files\Symantec Shared\ccSvcHst.exeC:\WINDOWS\system32\spoolsv.exeC:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exeC:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exeC:\Program Files\Bonjour\mDNSResponder.exeC:\Program Files\Microsoft LifeCam\MSCamS32.exeC:\WINDOWS\System32\QCONSVC.EXEC:\Program Files\Intel\Wireless\Bin\RegSrvc.exeC:\WINDOWS\system32\cryptainersrv.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\system32\TpKmpSVC.exeC:\W... Read more

A:Hijack This Log - Pc Running Slowly Like Something Is Running In Background

Can someone help review this log?

3 more replies
Answer Match 52.92%

Just got a new gateway. Dual band. 5.0 GHz network shows up on other devices but not on my laptop. Do I need an updated driver. My device manager tells me the driver I have for my Broadcom 802.11 is the best available. Any Ideas?

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Answer Match 52.92%

The Screen on my HP ProBook 4545s is upside down and I am operating Windows 8, how do I rectify this please, as I have absolutely no idea how it happened

A:The Screen on my HP ProBook 4545s is upside down

Try hitting CTRL+ALT+UP arrow to restore the default orientation.




________________________________________________________Say "thanks" by clicking the Kudos thumbs up!Was your question answered? Mark it as an Accepted Solution!I work on behalf of HP

6 more replies
Answer Match 50.4%

I've tried disabling processes in Task Manager and the only one I've found that helps (doesn't cure it completely) is spoolsv.exe (found in C:/i386). It seems to keep coming back, although it could be a legitimate file. I renamed it to spoolsv.BAK in the i386 file and that has not been changed. I'm using (as you can see in the logs) MS Security Essentials and firewall. I've also run Malwarebytes, but nothing has detected anything viral.


DDS (Ver_10-03-17.01) - NTFSx86
Run by Paul Williams at 5:59:14.32 on Tue 07/27/2010
Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_19
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.2046.1450 [GMT -7:00]

AV: Microsoft Security Essentials *On-access scanning enabled* (Updated) {BCF43643-A118-4432-AEDE-D861FCBCFCDF}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
c:\Program Files\Microsoft Security Essentials\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\Program Files\Common Files\ArcSoft\Connection Service\Bin\ACService.exe
C:\Program Files\Belkin\Router Setup and Monitor\BelkinService.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Google\Update\GoogleUpdate.exe... Read more

A:Win XP SP3 is running slowly

BUMP, please

1 more replies
Answer Match 50.4%

I am hoping someone can help me out. My boyfriend got a new HP notebook with Windows 7 home 64x. It has been running fine for about a month.

On Saturday he had the laptop on and was browsing his usual websites (nothing new) when suddenly the PC slowed down to a standstill.

It runs terribly slow when opening any apps and then suddenly runs as normal, then its back to being slow (it is more often slow than not) I have run a scan to check for viruses (just a quick one as it take so long!!!) I am trying to download some security pdates but nothing is happening.

I did check the CPU usage and it is normally about 3%, sometimes peaking at 13% when I first open a program.

Does anyone have any advice? I don't want to try things blindly as the system is so slow each thing takes 5x as long as usual.

A:OS is running VERY slowly!!!

The first thing that I would do is run an antivirus scan, as you did, and then download and run malwarebytes.

This may turn up negative, but even the common sites like google can cause problems. These "people" that write virus etc are very proficient at what they do.

http://www.malwarebytes.org/mbam.php

8 more replies
Answer Match 50.4%

I have a pc we use at work and it's mostly used to archive data. Someone borrowed the computer and brought it back and now it runs extremly slow and McAfee says it has picked up a few trojans while it was gone. I have the logs but for some reason gmer did not work. I do have a 64-bit operating system so I am not sure if that has an effect on it.

.
DDS (Ver_2011-08-26.01) - NTFSAMD64
Internet Explorer: 8.0.7600.16385
Run by Erik at 21:03:15 on 2011-11-09
Microsoft Windows 7 Home Premium 6.1.7600.0.1252.1.1033.18.3034.1494 [GMT -5:00]
.
AV: McAfee Anti-Virus and Anti-Spyware *Enabled/Updated* {86355677-4064-3EA7-ABB3-1B136EB04637}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: McAfee Anti-Virus and Anti-Spyware *Enabled/Updated* {3D54B793-665E-3129-9103-206115370C8A}
FW: McAfee Firewall *Enabled* {BE0ED752-0A0B-3FFF-80EC-B2269063014C}
.
============== Running Processes ===============
.
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\System32\DriverStore\FileRepository\stwrt64.inf_amd64_neutral_afc3018f8cfedd20\STacSV64.exe
C:\Windows\system32\svchost.exe -k LocalService
C:\Program Files\Dell\DellDock\DockLogin.exe
C:\Windows\system32\s... Read more

A:Pc running slowly

Hello and Welcome to TSF.

Please Subscribe to this Thread to get immediate notification of replies as soon as they are posted. To do this click Thread Tools, then click Subscribe to this Thread. Make sure it is set to Instant notification by email, then click Add Subscription.

Please note that the forum is very busy and if I don't hear from you within three days this thread will be closed.

------------------------------------------------------

Please download aswMBR.exe to your desktop. Double-click aswMBR.exe to run it.
When asked to download latest Avast! virus definitions, please choose No
Click the Scan button to start scan.
Wait until it says, 'Scan finished successfully'. ( Note - do not select any Fix at this time)
Click Save log, and save it to your desktop.
Click Exit.
Please post the contents of that log, aswMBR.txt, in your next reply.
There shall also be a file on your desktop named MBR.dat. Right-click that file and select Send To > Compressed (zipped) folder. Please attach that zipped file in your next reply.

------------------------------------------------------

17 more replies