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installation stuck on expanding files at 0%

Q: installation stuck on expanding files at 0%

Hi everyone.
I have recently bought a new PC and am trying to install the windows 7 release candidate on it but it gets stuck on expanding files at 0% every time and just won't budge.
Any help would be greatly appreciated. I've been getting so exited about it coming, what with delays, and then i can't get the damn thing to work.

Quote: Originally Posted by jrandomguy

it gets stuck on expanding files at 0% every time

by the way the bit before the expanding window file: The "Copying windows files" bit it does really fast and goes strait from 0% to 100%.

Now it has come up with this error message :Windows cannot install required files. Make sure all files required are available, and restartt the installasion. Error code 0x80070015.

A: installation stuck on expanding files at 0%

Hi Jrandomguy and welcome to SevenForums,

The Error code 0x80070015 relates to a device not ready which would normally relate to the DVD drive

This may be simply that the install DVD is corrupted in some way or that the download of the .ISO is faulty in some way. worst case would be a hardware faullt

You could try re-burning at the 1x speed to give the disk the best chance of burning correctly, or maybe downloading again.

Other options are use of a USB stick to install from - if this is an option for you - there is a tutorial on this site if you want to try this method - at least the media is re-usable - I have used RW DVD media for the same reason in the past

1 more replies
Answer Match 97.86%

I'm trying to install win8 on my pc (hp pavillion g6) which its hdd is completely empty; but it gets stuck on expanding files at 98%
I'm installing it via dvd
please help

A:Installation stuck at Expanding windows files 98%

Is this a OEM manufacturer's PC with Pre-installed Windows 8?

2 more replies
Answer Match 79.8%

Dear Sirs...

I've spent last 48 hours trying to fight the fate (and I know there's been a lot of discussions around this issues). But whatever I do my windows 7 64x would not proceed and is stuck at Expanding Windows Files Stage.
What I've Done:
- I have a pack of DVDs - both native one (OEM) and one from torrents (written at 16x - oh how stupid was I back then and how naive, 4x and finally 2x and 1x speeds) - in vain
- I also created a bootable flash drive to use instead of DVD - did not make any difference
- I tried testing and removing my RAM, one at a time, changed slots, etc. - nope. Memtest runs like a charm, 3 runs with windows utility (and in-bios utility).
- I tried to disable EVERYTHING in BIOS I could find - including support for legacy USB drives (not when I was trying USB though - it would not find it). Could not find any mentioning of Floppy, or Tech Bridge, Or K9 (which helped some other people).
- I tried to eject-reinsert the DVD drive while installing (as some people reported it helped).
- I even switched SATA cables, swapped SATA cables and switched off everything else except for PS2 Keyboard (even USB mouse was gone), HDD and DVD
- I formatted my HDD and I used both "delete partition" and "format partition" - on the dialogue where you choose where to install windows.
- I booted from Boot Disk Utility to check HDD for bad sectors and format it again.
- Finally I tried some vodoo magic which apparently proved ineffective as... Read more

More replies
Answer Match 78.54%

Hello, cheers to all of you who are trying to help!

Like the title says, I'm trying to install Windows 7 on Toshiba Equium and every time setup stops on the "Expanding Windows files (0%)". I've tried to google the solution but not a thing I tried helped.

Been there, done that list:
Complete disk format (filling with 0's)
Burning new DVDs
Using bootable USB
Debug mode
Reseting CMOS (default BIOS settings)
Selecting partition active with DISKPART
Do you have some other ideas other than what I've tried? In either way, I'm very thankful!

A:Windows 7 x86 and x64 installation stuck at "Expanding Windows Files"

Hello Cabbageman, welcome to Seven Forums!

The one thing you didn't mention is the probable suspect, where did the Windows installer you are using come from, perhaps that is the issue and securing another installer will sort it for you.

5 more replies
Answer Match 77.7%

Hi all

I desperately need some help. I'm trying to install a fresh copy of Windows 7 Ultimate 32 bit on my HP laptop. I'm using an ISO file burned onto a DVD disc.

The problem I'm having is that the installation stops at 'Expanding Windows files'. It stays on 0% for hours and refuses to continue. It still allows me to move the cursor around but nothing is happening.

I tried burning the ISO file using several different programs at different speeds but all with the same outcome.

Any suggestions?

Thanks in advance.

A:Expanding Windows files stuck on 0%

Where did you get the original ISO file?
It could be faulty

4 more replies
Answer Match 77.7%

windows cannot install required files

A:Windows get stuck on expanding files

Try a full clean & full format in command prompt.
SSD / HDD : Optimize for Windows Reinstallation

2 more replies
Answer Match 77.7%

Ok, I am not a computer whiz but I had a corrupted hard drive in my laptop.

So, I purchased a new one and installed it into my laptop.

I got one that is 640 GB, I know there is plenty of room for the Windows 7 OS

This is the list of what happens:
I turn the computer on with the 64-bit disc already inserted and it says windows is loading files,
Then the setup language preferences screen pops up, I enter the US settings & click Next,
Then click the Install now button.
Once the Setup is Starting... screen opens it takes forever.
Finally gets to Accept Liscense terms, click on next,
Click Custom (Advanced)
Where do you want to install Windows? pops up with 2 partitions
Disk 0 Partition 1: System Reserved
Disk 0 Partition 2
chose my partition, formatted it, clicked next
Went to the installing Windows screen
Completed the Copying Windows files

And is now just sitting there saying Expanding Windows Files (0%)...

It has been sitting like this for about 30 minutes

I did do a complete wipe of the hard drive before I started.

I don't know what is going on.
So if anyone has any advice for me. PLEASE HELP!!!
It will be greatly appreciated. Thanks

A:Stuck on expanding windows files 0% PLEASE HELP

Wipe the disk clean then try.

You will need to get to a command prompt.
■Boot up from your Windows 7 DVD.
■At the first dialog window, press SHIFT + F10 key combo
■You will have a X:> command prompt
X: is a ram drive created by Windows 7.


Now you need to "clean" the disk. A clean all operation is going to write zeroes to each and every byte on the disk and can take a very long time.

Go get a beer at your favorite locale.

You MUST wait for this operation to finish.

Now here's how to clean the disk:

? type DiskPart, Enter key
? type List disk, Enter key
note the numeral of the disk you want to clean
for example purposes, I?ll be using the numeral 2
? type Select disk 2, Enter key
? type Detail disk, Enter key
this info will let you know if you selected correctly
? type Clean ALL, Enter key
your entire disk is being overwritten with zeros.
This can take a considerable amount of time
? type EXIT, Enter key (only after Clean is finished)
? type EXIT, Enter key (this gets you back where you were)

9 more replies
Answer Match 76.02%

I've been trying to install Windows Vista Ultima for a while now. I'm trying to install to my D: which is a Seagate 320gb sata drive, which I've installed the drivers off the CD. I've tried several LEGIT copies and nothing works. Here's what happens when I try to install:

When I install by booting off the CD it just gets stuck at a blank screen with a backround on it, the only way I can get further is by disabling my USB 1.0. Once I do that it starts installing and gets stuck at Expanding Files.

When I install through windows it gets stuck at 8%. I've tried safe mode also, and get the same thing.

I've tried loading my hard drive drivers through the Vista installer by using the disk my Seagate 320GB drive came with (which is a sata drive) and it doesn't find any. and of course it's impossible to find Seagate drivers online for this hard drive i've tried for over 5 hours.

I've also done the Windows Vista memory test and it didn't find any errors.

I'm attaching a copy of my systems specs. Hopfully someone can help me.

A:Vista Wont Install Stuck At 8% or Expanding Files.

6 more replies
Answer Match 75.6%

Hi all,

after you guys solved all my problems i had with my old pc, i decided to take ur advice and bought a new one.

When i tried to install windows 7, the installation basically stops when it is 'Expanding Files' at 0%. Now i've tried to search this site for some answers, but the only thing i got was to reburn the dvd. Ofcourse i could try this, but the dvd never gave me any problems during previous installations on the old machine. im wondering what is going wrong and how to fix it

AMD Phenom x4 940, 2.5 gb ram and what not (its second hand )

thanks for ur time and help

A:W7 installation hangs at Expanding Files 0%

Hopefully, you are doing a clean installation. Assuming that you are, make sure everything is disconnect from the computer except the monitor, mouse and keyboard. Uninstall A/V and the firewall. Make sure that if you are installing a 64 bit, you have the required specifications and space. Actually make sure you have enough space for 32, also.

9 more replies
Answer Match 74.76%


Alright, here is my issue. I have a Legit copy of W7, and all my hardware is new. The setup works fairly smoothely until the "Expanding Files" comes up. At which point, it doesn't proceed further than 0%, then after about 15 minutes, its pops up "required files missing." I have tried to remove a stick of ram, relocate ram, differant hard drive, everything disabled in the bios, over clock, under clock, manual set ram........ I even tried two other copies of windows 7, both 64 and 32. I can't figure it out. I need help!!!

A:Windows 7 Installation Stops at Expanding Files

Problem: Setup is stuck at X%What to try:
Disconnect all unnecessary hardware from the system. This includes hard drives, video cards, USB devices, and expansion cards. Remove all but one stick of RAM.

Use the VGA output on your card if possible.

These problems can also be caused by bad RAM. Run a memory diagnostic overnight, using Memest86 or something similar.

If nothing above works, you may have bad installation media. What condition is the disc in? Verify your copy of Windows came from a reputable source. Try burning a new DVD, using the slowest speed possible.

Common Installation Problems and Their Solutions

9 more replies
Answer Match 74.76%

I have been trying to install Windows Vista on my samsung spinpoint sata II HD but when I get to expanding files its sooo slow and I got it to 19% after 3 hours or more and no further does anyone know how I can fix this issue I have tryed 32bit version and 64bit version

Please help

A:New Installation of Vista and cant get passed expanding files

Come on people any ideas?

1 more replies
Answer Match 74.76%

I've just finished building my PC. I go to boot it up and installation of Windows 7 just freezes at "Expanding windows files 100%". It does not get to "Installing features".

My Motherboard is an ASUS Maximus Ranger 8. I have an SSD connected (Computer recognises it - After restarting and trying again some of my SSD space has been taken up, meaning that it is actually writing to it) 16GB DDR4 G-Skill RAM (Done Mem test, no issue, tried using less than 16GB, no change) GTX970 G1

I've tried memtest. Everything works fine. Tried taking out/putting in less RAM. No difference. The windows 7 USB drive does work, as I only used it a few weeks ago on another computer. I don't have a Windows 7 CD or a way to make one. After leaving the computer on "Expanding files" for 30-40 minutes it restarted on its own and took me back to the start of the installation process all over again.

I've read loads of threads and tried several things but nothing has worked. I've spent like £1k on this computer and I can't even get it to boot, so if anyone could give me advice or point me in the right direction, I'd appreciate it as I'm getting pretty desperate.

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Answer Match 74.34%

I am trying to install Windows 7, things went smoothly until it got to "expanding windows files 90%" then the CD Drive kicks itself and high gear and spins fast, slows down, spins fast, slows down, spins fast, slows down, on and on and on and on and it HANGS at 90%!!

A:[SOLVED] Expanding Windows files stuck at 90% ; CD drive spins REALLY fast

It sounds like the drive is having a problem reading the disc, it may be damaged or the files on it may be corrupt.

5 more replies
Answer Match 74.34%

I wanted to install a fresh installation of windows 7 on my computer so I decided to load up my boot disc.

1. I deleted my partitions until I had a maximum of 233gb of free space.
2. I created a new partition from the free space. Windows setup suggested to make a primary partition of 100 mb.
3. System created two new partitions. One is primary partition (233 gb), the other is the system partition (100 mb)
4. Proceeded to install windows on the new partition created.
5. Copying windows files went from 0% to 100% instantly
6. Stuck at Expanding windows files at 0%.
7. Restarted my computer to boot up windows to see what's wrong.
8. Windows boot manager is missing, only thing I can do is reinstall windows but I can't
9. Can't do a startup repair cause it fails.
10. Did a cmd command for bootrec.exe /FixMbr and bootrec.exe /Fixboot and both operations are successful. However, still can't load up windows desktop.

Problem: I deleted my partitions and created new ones but I can't install windows onto the partition because the screen is stuck at expanding windows files at 0%. I got an error: 0x80070017. Windows cannot install required files. The file may be corrupt or missing.

I also can't load into windows desktop because bootmanager is missing.

What should I do? I also can't do an upgrade installation because it requires me to load into windows desktop before I can load the disc for upgrade installation.

A:Solved: Deleted partitions, No bootmanager, Stuck at Expanding Windows files 0%

9 more replies
Answer Match 73.92%

Hello, this thing has been frustrating me for last one month. I am trying to install Windows 7 64 bit on my system and it freezes during expanding files. I searched all forums and information thats available online, tried everything that was listed but no solution yet.

My system is Foxconn P9657AB-8EKRS2H LGA 775 Intel P965 Express ATX Intel Motherboard, Intel Quad Core Processor, 6 GB RAM on 3 slots, I had a 250 GB before this process but i bought a 1 TB 7200 RPM HD thinking that it would solve the problem somehow.

I took out all USB items including mouse & keyboard and using PS2 mouse/kb now. Also took out 2 RAMs leaving only one 2 GB. Now the machine only has the mother board, processor, video card, 2 gb ram, ps2 mouse & keyboard, and the monitors.

I checked BIOS, and i have the latest update. Tried everything on BIOS from setting it to Safe Mode, Disabling all USB ports, Internal Audio Device, and pretty much everything that i found online. Im just yet to flush the BIOS, change DVD drive and install it from a flash drive.

Can anybody help me out?? Any suggestion would be appreciated..

A:Windows 7 64bit Installation freezes during expanding files

Hello poltoo, welcome to Seven Forums!

If the Windows 7 install disk is one you burned yourself it may be a bad burn and needs to be done again, if so this would be the first thing to try.

Use the free ISO burner at the link below to burn another at a speed of now more than 4x and select to let the program to verify the disk before it finishes.

ImgBurn Free ISO Burner

9 more replies
Answer Match 73.08%

So I have a server that is running a WDS server in which we have made images for a computer lab in the past. I recently have been working on setting up a new image, and I sysprepped and captured it from a computer. After uploading it to the server then
attempting to install it on a client PC, it will expand files until 99% then give me an error "Windows cannot install required files....error code: 0x80070714. I have mounted this image through imagex to check if there were any lingering file problems,
and did not find any. I took a default installation wim from an Enterprise disc and installed that through the server which worked fine. I even recaptured the image from the same computer to see if it was corrupted. I am unsure of what else to try. Thanks
for any help

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Answer Match 73.08%

I'm trying to get 7 to install and I'm having a bear of a time.† It has taken a tremendously long time to cycle through the steps and after a little more than an hour, it was only at 6% of Expanding Windows Files.I've taken a stick of RAM out bringing me down to 2gb, have tried three burns (one at the slowest speed and verified), neither has helped.† Please help.My system specs:5400+ Black Edition (non-OCed)Abit AN52 Motherboard (nForce 520)OCZ PC-6400 4gb (2gb during install)XfX Geforce 8800GTWestern Digital Raptor x2

A:Installation Extremely Slow - Hangs during Expanding Windows Files

I was having the same issue as the original above... "Windows 7 64-bit would hang at 0% when expanding Windows files"

I originally was getting the 0xc00000e9 error when Windows 7 64-bit was trying to load the installer, which lead me down the path of burning at a lower speed. †That worked!

After reading all of the other user's helpful tips, my issue was resolved by simply ejecting the DVD while it was stuck at 0%. †It prompted to retry the disc, so I popped it back in and it screamed through the install. †I couldn't believe it was that simple, but nothing to do with removing RAM or USB devices. †Hope this helps someone else! :)

90 more replies
Answer Match 73.08%

Hi everyone
I am trying to install windows 7 64 with a new M3A79-T. It keeps freezing at expanding files with error 0x80300001.
I figure this might be due to missing sata drivers but when i click load drivers during the installation
windows doesn't recognize anything. I tried with the mobo support dvd and i tried burning drivers from the mobo website and using that dvd. In either case i can browse to the dvd but all the folders
in it are empty, so nothing to install even though the driver are definitely there. when i click on scan
i get a message that no signed device drivers were found.

I have no idea where to go from here.

A:installation freezes at expanding files and doesnt recognize drivers

The error is almost always a bad installer. Where did you get Win7? Did you burn the DVD yourself? Confirm the ISO and burn another using ImgBurn at 4x speed, or write confirmed ISO to flash stick using Universal USB Installer with Win7 in dropdown menu.

7 more replies
Answer Match 68.46%

I torrented a windows 7 install disc iso. I burned it to a disc but when i tried to install windows 7 it gets to "expanding files" and freezes at 0% . After that i tried using the exact same iso but from a thumb drive, and it worked. I tried the disc on multiple computers and it always sticks at 0% on expanding files. I have also reburned the iso multiple times and it still doesn't work. If i use a jump drive it always works. I know someone is gonna say that its the iso because i got it from a torrent, but the same iso works from a usb drive so it cant be that. I know someone is gonna say it is the optical drive, but i have tried it on 3 different computers with optical drives that i know work but it still sticks at 0% so its not that. Its also is not that i haven't waited long enough because i have left it for multiple hours and it still didn't move from 0%. I suspect that its an little feature in the burning program that i overlooked during the burn process. Has anyone encountered this or know how to fix it?

A:Windows 7 install stuck at 0% on "expanding files" but works off USB

I assume it has to do with the burn speed. If burned at anything higher than 1x, there is a chance of the disc being corrupted.

2 more replies
Answer Match 67.62%

So I was trying to get the latest update on my Win 7 PC. My PC never would let me do a auto update or update with in the OS so I downloaded a copy of win 7 from Microsoft and burnt it onto a disk. Now I went to do that update an everything went well until after it did its first reboot. Once it started back up it has been sitting at 18% and says "Please Wait" and "Gathering additional information before exporting files" This had been going on for about an hour. Any help would be great.

A:Windows Update Stuck at Expanding Windows Files[18%]

The problem fixed it self

1 more replies
Answer Match 66.36%

Hello, this is driving me crazy so if you happen to know something or someone who knows something about this, please help:

this aftertnoon I tried to re-install some games on my desktop computer (a recently assembled computer with intel i3 cpu, kingston ddr 3 2gb memroy chip*2, western digital 1 TB HDD, and Pioneer DVD RW, running on windows 7 ultimate 32 bit) because I couldn't load my saved games properly, but I put my game disc in the DVD ROM, during the installation I had numerous instances of "corrupt data source" or "I/O Error" and the like. I had no such problem the first time I installed the games using these discs (about 1 month ago), I tried putting these discs in my other laptop everything went smoothly. I suspect it is something wrong with my OS so I started to re-install windows 7 (probably the worst mistake I made this week). i inserted the windows 7 disc, everything was fine at the beginning, computer loaded the files, went into installation screen, i selected the language & locations, accepted license agreement, selected the partition to install, then clicked next, this is where problem started: loading windows files finished immediatley, but expanding windows files took forever ! It stayed at 0% for like 10 minutes I thought maybe this is how it was supposed to be so I left it there and went to the market. I was back 1.5 hour later and it was at 1%. I thought this was rediculous so I powered off the machine and ran the installation di... Read more

A:Please help: Installation stops at "Expanding Windows Files 0%"

Here you read these two threads ?

Questions to use for help with Installation Issues

Common Installation Problems and Their Solutions

3 more replies
Answer Match 65.52%

I'm stuck in Windows 7 RC1 x64 installation. It always hangs at "expanding files", usually at 19% but not always, sometimes at 11%, 5%, ....
No error, no BSOD, computer only stops copying files.

After reboot (Vista x64) file "setuperr.log" is empty.
Last line in file "setupact.log" is always:

2009-05-14 18:40:52, Info [0x0606cc] IBS Calling WIMApplyImage (flags = 0x184)...

No errors in log.
All hardware recognized succesfully and drivers installed fine. Or so "setupact.log" says.

Intel Core2 Duo E6600 2,4 GHZ
Motherboard DFI Infinity 975 X/G
4GB RAM DDR2 800 in 4 slots of 1 GB each (dual-channel)
Hard drives: 2 Seagate SATA in RAID 0 ICHR-7 (volumes: C: (Vista x64) primary active, D: and E: extended partition both drives logical)
2 Western Digital SATA in RAID0 ICHR-7 (volumes: F: and G: extended partition both drives logical)
2 IDE HD over a SCSI IDE PCI Card (volumes H: and I:, both logical
DVD: 2 units IDE
Graphic: nVidia 8800 GTS
Monitor: Samsung T220
Creative Audigy 2 PCI
Keyboard and mouse: Logitech MX5000 Bluetooth

I want to install Windows 7 x64 RC1 in a new primary partition, formated NTSC, no problem at all.
Looking for dual boot systems.
Ithink I have tried all posible options:
- From ISO DVD (2x speed record). Image downloaded is OK (MDS checksum OK).
- Directly extracting files from ISO in C: and in the new partition.
- Manually unplugged all other hard drives
- Deleting all partitions except C: a... Read more

A:Installation stops "expanding files" - Help please !!

Hi supermanho, welcome to the forums.

What speed did you originaly burn the DVD? Because of the size of the install.wmi (or .wim i can't remember) file (over 2GB) a higher burn speed can cause write errors that will only be detected when reading disks. Try the slowest speed and see if that helps.


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Answer Match 61.32%
A:getting files ready for installation stuck help please

Welcome to EightForums.

The download can take 2 to 3 hours.

6 more replies
Answer Match 61.32%

I've been using Windows 7 Ultimate x64 for the past 2 years. I've been using an Intel D945GCCR motherboard with 2GB RAM. My system had some problems, so I planned to format it. But everytime I try to do it, it gets stuck. When I used a Windows 7 Professional x86 disc, it got stuck after showing 'Loading Files' with a black background. It'll show starting windows, but not even the logo would come. Same happened with Windows XP disc, after 'loading necessary files', it too got stuck.

My Windows Experience Index was 4.4, 4.5, 2.0, 3.0, 5.4. But one day my system started to hang up, get 'Blue Screen On Death', etc. It became very much slow and sometimes it wont start. I thought it was something up with the motherboard and it turns out so, as said by the service center guys (Display Problems). So I changed mine to Biostar G31M+. Now all a sudden, the Experience Index of 'Processor Performance' dropped to 2.2 from 4.4 (It is a Pentium D 2.80 GHz).

Sometimes when it gets a trouble to start up, I just press the restart button and it shows that I'll have to use a Windows Repair Disc to correct the issues. But since I dont have it, I just tried to format it with another version of Windows 7. And hence, Paragraph 1. (And I could not format my system after changing into the new motherboard).

What should I do?

A:Installation Stuck After Loading Files.

I had used various softwares to check the functionality of ram, processor speed, hard drive, etc, but everything looked fine.

The Processor testing software showed that it did work at 2.75 GHz. And the ram worked fine in another PC. The hard disk had some issues, but I defragmented it thoroughly. Can it result in the corruption of OS? It was the C drive which I thoroughly defragmented.

6 more replies
Answer Match 60.48%

Ok , I have just bought a new PC 5 hours ago .. I have bought everything GPU/CPU/MOBO/RAM/PSU/CASE .. only thing I did not buy was a HDD and DVD-Rom.. Because I own both and both are only 4 months old.. So I have put the new Parts together.. Then went to old PC , Formatted C drive.. Then added HDD and DVD=ROM from old PC to New one .. Booted and everything was fine except ofc no windows so gave the boot.msgr is missing thingy .. So I put in my Windows DVD .. Set it to boot from DVD .. It boots .. Goes through the "Loading Files" Then it shows me the Windows logo and stays there for a small while.. Then it suddenly turns black with a small gray bar at the bottom... and thats it .. it stays there forever and after some mins I can even here the DVD stops running.. I have uploaded a PIC to help u understand.. Also I tried installing from USB flash drive and same problem.. Help?

Here is the PIC of where I am stuck at *Notice the barely visible gray bar at bottom? :

Here are the parts I bought : (Sorry for it being sideways but not much to be seen anywayz )

XFX Pro 550W
ATI 6850
AMD FX6100
AsRock 970 Extreme 4 Motherboard
Thermaltake Spacecraft VF-I Case.

A:Windows 7 installation stuck after loading files

Make sure you have the bios set to the default settings. Is the hard drive SSD or SATA?

1 more replies
Answer Match 60.48%

I just replaced my old hard drive with a new 1TB due to a hard drive because my old hard drive failed. I am attempting to run an installation of Windows 7 and once I set my #1 boot device to my DVD drive and insert boot media, it begins to load at the "Windows is loading files" screen with a full progress bar. It stew,s to be stuck at this screen. What should I do?
I have tried:
-Removing 1 Ram stick
My specs are
Processor: Phenom ii x4 965 BE
GPU: Radeon 7770
Corsair 650W
8gb Ram
ASRock 970 E3 Motherboard
New Hard Drive: WD Black Desktop Hardrive 1TB

A:Installation stuck at "Windows is loading files"

Prevfious posts on this matter...have been merged into one topic.
You can pursue that topic at .
This topic is closed to prevent confusion.

1 more replies
Answer Match 60.48%

Hi I wanted to format my pc and while i was trying to install it stucked in getting files ready for installation.. Also when it stucks i cant even move my mouse + I have tryed also with windows 8 and still same problem. What to do?

A:Windows Stuck in getting files ready for installation...

Where did you get WIn7? How is it burned to Disk or flash stick?

Work through the steps to Troubleshoot Windows 7 Installation Failures - Windows 7 Help Forums

9 more replies
Answer Match 60.06%


This is my first post here; so I hope I am not breaking the rules by posting a help thread immediately after registration. I'll basically describe what has happened today with my PC. I was originally running Vista, but then I decided to upgrade to Windows 7 with a new hard drive. My issue is that I can not install Windows Ultimate 64bit. I am able to boot from the CD/DVD and then enter the setup; but as soon as it begins it rushes through copying files in less than a second and then it hangs at Expanding Files (0%), the dots after it move, I've left it for as long as 30 minutes before realizing nothing was happening.

I've done a HDD diagnostic and a RAM diagnostic, both came back positive for no errors.

A:Windows 7 Installation frozen at "Expanding Windows Files (0%)"

Where did you get Win7? How is the disk burned?

Work through the steps for Overcoming Windows 7 Installation Failures - Windows 7 Help Forums

4 more replies
Answer Match 59.64%

To the mods locking/merging my posts. This is an entirely different problem than from my previous posts.
I just replaced my old hard drive with a new 1TB due to a hard drive because my old hard drive failed. I am attempting to run an installation of Windows 7 and once I set my #1 boot device to my DVD drive and insert boot media, it begins to load at the "Windows is loading files" screen with a full progress bar. It stew,s to be stuck at this screen. What should I do?
I have tried:
-Removing 1 Ram stick
-Loading BIOS Defaults
-Using an external CD Drive
My specs are
Processor: Phenom ii x4 965 BE
GPU: Radeon 7770
Corsair 650W
8gb Ram
ASRock 970 E3 Motherboard
New Hard Drive: WD Black Desktop Hardrive 1TB

A:Stuck at "Windows is loading files" screen during installation

You are missing the point...that being the origin and ensuing actions that you have taken regarding this one computer.
IMO, in order for anyone to properly respond to your situation...they need to see the complete story.
The complete story is available and summarized as told by the original topic.  The fact that you initiated other topics about the same issues regarding this one misleading, IMO, to anyone trying to answer intelligentlyt.
The fact that you repeat the same data 1,000 times...won't change my belief that all your attempts reiterating the same facts about this one system...need to be in one topic, as it is currently.  That topic remains open for the benefit of all who would attempt to get the complete story, not just part of it.
I don't know why you should object to such, seems that you do.
This topic is now closed, since it amounts to duplication of the topic at .

1 more replies
Answer Match 57.96%

I am trying to install Vista 64bit onto my laptop (Acer V5 171) which has Windows 8 preinstalled. I could not find a tutorial on how to make a UEFI USB for Vista so I followed the one for Windows 7: UEFI Bootable USB Flash Drive - Create in Windows

I have disabled secure boot and set the USB drive at the top of the priority boot list. When I come to select the boot devices it only gives me two options: The boot manager (main HDD) and the USB HDD. It does not seem to recognise the USB as a UEFI boot device as shown in the tutorial.

When I do select to boot from the USB the screen says windows is loading files and after the bar has filled it gets stuck on the same screen until I power off.

Does anyone know how to get Vista to install via UEFI USB?

I'm not by the machine right now so if you require any more information I can post it later.


A:VIsta 64bit UEFI installation stuck on screen 'windows is loading files'

Did you disable ( CSM)Compatibility Support Module - it should be somewhere in bios settings.

It should then show as something like this:


If you have done that - you might need to try plugging it into a different usb port - one on the back of the machine, for example. Lord knows why.

3 more replies
Answer Match 55.02%

Ok I have noticed alot of people have had problems with this myself included, and the answer is almost too simple.

The problem I was having was once I got to the expanding files step it would get to 89% within a few minutes. Then it would hang for hours stuck at 89%. I tried restarting the installation 4 times. The first time it only got to 9% and stalled.

So on my fourth attempt after watching it hang for a good 2 hours I ejected the installation disk in the middle of installation and popped in another another Windows 7 RC installation disk that I forgot I had just to see what would happen. What happened is it immediately finished expanding from 89% and the installation was complete in about 20 minutes.

I should note that the first installation disk I was trying was a Memorex that had just been pulled from a jewel case prior to burning. The second disk I used was a Verbatim that had been burned some time ago and was actually pretty scratched up.

Both of the disks where burned using the same .iso downloaded from MSDN using the same burner and ImgBurn as the burning software.

Hope this helps some people.

A:Expanding Files Hangs at X%

i had to make an account to tell my story. After numerous problems and taking horus of my time i finally got it to install. Unfortunitely it hung at 31%. After like 3 hours of searching online i came across this web page. I then tried it and it worked! Well kinda. It hung again at 68% so i put in the other disc again and now it is on completing installation. Thank you very very very very fing much to op!

5 more replies
Answer Match 55.02%

I have recently decided to try Windows 7 and made the necessary preparations. I am trying to build a dual boot system with the OEM 32bit Vista Home Premium and 64bit Windows 7. My machine is far above the specs and I have 3gb ram.

I burned the image twice after reviewing the other posts in the forum. I burned the first on at 8x and after reviewing prev posts I burned again at 4x. Both freeze at the expanding files 0%. The first one would hang for hours until I told it to cancel. The new one hangs for a few minutes and then gives an error that there is a corrupt or missing file.

I also read that this may be a result of ACHI but my bios does not allow me to disable.

I would appreciate anyone's thoughts and hope I can get pointed in the right direction.

Thank you all in advance.

A:Frozen at Expanding Files

Use only one stick of ram when installing. see how that goes.

7 more replies
Answer Match 55.02%

hi, im having trouble installing windows 7. i burnt the disc and started custom installation, and it copied all the windows files but then it got stuck on expanding windows files. it didnt freeze, it just didnt get past the last 1%. and the worst thing is i cant use the computer with vista anymore, because when i try to boot it up it opens up some kind of system restore that doesn't work. should i just leave the install screen on overnight? does the last 1% always hang for like 2 hours?

A:expanding windows files (99%) ...

It might help to start over again after using diskpart commands to rezero the disk. The link below shows you how.

SSD / HDD : Optimize for Windows Reinstallation

2 more replies
Answer Match 54.6%

I have no idea what is going on with my system.
I try to install a program and get an error message saying that it is unable to write to C:\Users\[MYNAME]\AppData\Local\Temp
So I open Windows Explorer and check the attributes for that address and all is OK but every time I click on the Application Data folder it seems to replicate itself over and over.
One error says that there is not enough space when I have over 65Gb free on that drive.
Any ideas?


My System details
Dell XPS420
Windows 7 Home Premium (x64) Service Pack 1, v.721 (build 7601
2.40 gigahertz Intel Core2 Quad Q6600
64 kilobyte primary memory cache
4096 kilobyte secondary memory cache
64-bit ready
Multi-core (4 total)
Not hyper-threaded
Bus Clock: 1066 megahertz
8126 Megabytes Usable Installed Memory
2000.20 Gigabytes Usable Hard Drive Capacity
723.55 Gigabytes Hard Drive Free Space
ATI Radeon HD 5700 Series [Display adapter]
DELL E207WFP [Monitor] (20.0"vis, s/n G264H8770DZL, July 2008)
ATI High Definition Audio Device
Creative SB X-Fi
Webcam Pro 9000

A:Like the universe, my AppData Folder keeps expanding & expanding

The Application Data folder under AppData is a Junction point, which is just a pointer to AppData. So when you click on Application Data you are actually expanding AppData, so you are in a never ending circle.

Confusing for sure. From what I understand, this was done to support compatibility with older software that expects an Application Data folder to be available.

Here are two very good articles on Junctions as used in Vista and Windows 7.

Windows Confidential - Junction Dysfunction - Raymond Chen

Junction Points in Vista

4 more replies
Answer Match 54.18%

hi , installations stops at " Expanding windows files 0 % ".....
and stuck there , does not go further , please tell me what to do ?!?

A:Windows Expanding files 0% ........PrOBLEM help ,please

What version of Windows 7 are you trying to install, and is it 32 bit or 64 bit? Where did you get the installation media?

7 more replies
Answer Match 53.76%

Toshiba satellite c650
I was recently asked to look at a laptop that would not load windows. It booted past the BIO's but frooze getting into the login screen. Repair startup failed. Could not be repaired and told to contact my support team. A memory test allowed me to login to windows. How ever nothing would open. Start menu would work but no applications would start. The Hard drive said it was in a bad state.
I installed Linix Mint and managed to recover all needed files. I then tried to reinstall windows. Both CD's stop at expanding files 0% then errors can not be installed. Files missing. I have seen on the web in might be todo with the speed i recored the image iso at???
I then fired up a linix live cd and deleted the old windows and linix partition with gParted. Now not even Linux will install. If i allow the laptop to boot it will come up grub recovery(linuxs recovery).
seems i cant do any thing now. Have i not partioned the HDD right?
any ideas and thanks

A:Expanding files 0% Files missing

The Hard drive said it was in a bad state.
What reported the hdd to be in a bad state?
Most all hdd manufacturer's have diagnostic tools which you can download as an ISO file, you then can burn this to a CD and boot from it to run the diagnostic test.  If you will pull the hdd out and post the manufacturer I will post a link to a site where you can download the file.

5 more replies
Answer Match 53.76%

Just freezes, or it may get to 18% and stop. It even BSOD'd but that's another thread I currently have up which I'm trying to get help in.

I haven't tried anything, so suggest anything and I'll try it.

AMD Processors for Desktops: AMD Phenom My CPU if that has any relevance.

I'm going to try to swap my RAM sticks right now, which is probably going to cause my system to not boot up for a couple of hours so I'll be on the iPod later if this happens to occur.

A:Windows 7 Ultimate 64 Bit - Expanding Files 0%... then freezes

Where did you get WIn7? Did you burn the DVD yourself? If so, confirm ISO integrity or download another using ImgBurn at 4x speed, or write ISO or DVD to flash stick using Ultra ISO trial version: On FIle tab select Open ISO or DVD, On Bootable tab Write DIsk Image, Format, Write. Boot under USB, Removable, HD's using HP ESC one-time BIOS Boot menu.

Make sure you have the latest BIOS version from HP Support Downloads webpage for your model. If so, reset the CMOS: Clear CMOS - 3 Ways to Clear the CMOS - Reset BIOS

While in BIOS setup set SATA controller to AHCI to try install, if that fails try IDE mode.

If install fails again, try wiping the HD: SSD - HDD Optimize for Windows Reinstallation then create and format partitions from booted installer.

Try removing all but 2gb of RAM to try install. Test RAM - Test with Memtest86+

Test your HD using maker's diagnostic/repair extended CD scan: HD Diagnostic

9 more replies
Answer Match 53.76%

Yo just got back to my computer and I currently have 1mb left when i should have about 3gb left. I know it does not sound like much but i cant do anything with my computer like this.

I will go ahead and post a hijack this log hopefully someone can help me out.

Im currently refreshing my "Computer" window and watching the space on my C: drive slowly go away.
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 12:00:38 AM, on 7/3/2010
Platform: Windows Vista SP1 (WinNT 6.00.1905)
MSIE: Internet Explorer v8.00 (8.00.6001.18928)
Boot mode: Normal

Running processes:
C:\Program Files\NVIDIA Corporation\nTune\nTuneCmd.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\RocketDock\RocketDock.exe
C:\Program Files\Stardock\ObjectDock\ObjectDock.exe
C:\Program Files\Razer\Diamondback 3G\razerhid.exe
C:\Program Files\Razer\Diamondback 3G\razertra.exe
C:\Program Files\Razer\Diamondback 3G\razerofa.exe
C:\Program Files\ESET\ESET NOD32 Antivirus\egui.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Progra... Read more

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Answer Match 53.76%

Hi guys, my friend had a laptop that crashed, it then wouldn't boot, giving irql no less than equal as soon as vista just got past to startup screen (the booting screen with the green status bar). He isn't computer savvy, so he didn't have any recovery cds made.

Tried booting into safe mode, first time it didn't work, it said something about the login screen system file not working.

Tried a system restore in repair mode, but that didn't work either, gave numerous BSOD screens when trying to boot into safe mode or normal mode. At one point after number system restores and repairs, I was able to get into safe mode, but only for a few minutes until it gave a irq no less than equal error again.

After backing up user files by taking teh hard drive out and using an external enclosure, I decided to do a clean install. It seemed to go smoothly, it goes to expanding files, and around 60%-99% (tried many times), it gives the same irql bsod (I got a cache manager bsod as well, but that was only once).

What the hell is happening, its frustrating beyone belief.

A:HELP. install gives bsod during expanding files process

Blue Screen of Death (BSOD) Posting Instructions

1 more replies
Answer Match 53.76%

OK so I just bought a new SSD and a 1tb HDD.

On trying to install win7 64x on the SSD the install got stuck on expanding files before giving an error code saying that files where missing or corrupt.

Im trying to install from a USB because the DVD drive broke and I replaced it with the SSD.

Now when i try reboot and pick the USB from the boot menu it wont even reconize any of the drives in the PC. Just gives the option for the USB.

I cant see either the SSD or the HDD in boot menu and when I pick boot from USB they are not there either.

Any ideas?

UPDATE: It now says "windows cannot retrieve information about the disks on this computer" When I try to boot

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Answer Match 53.76%

Okay i can get the windows installion all the way to part 2 installing windows where it says expanding files it will get to around the high 80% or 90% complete then i will get an error that says windows cannot access the installion sources verify that the installation sources are accessible, and restart the installation. And i restart and try again and it gives me the same thing. So any help would be apprecaited.

Thank you,


A:Installing windows 7 error when expanding files

I had similar problems when I first downloaded the W7 x64 Pro ISO image from MSDNAA...when I burned the ISO to DVD the burn speed was set too high and some files didn't burn correctly and this caused errors during installation...the problem was easily fixed by burning the DVD on the lowest burn speed...if you are using a retail disc and are getting these errors the disc may be defective

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Answer Match 53.76%

Hi all!

Wanted to do a nice clean installation on a HP Compaq dc7800 Convertible Minitower. Using known good Windows 7 volume USB which I have used a dozen+ times with no issues.

I get stuck at "Windows is loading files..." as I don't think that screen is ever supposed to be there over an hour or so.

Linux mint live USB boots just fine.

Using Windows 7 OEM disc (not legal on that rig, but I was testing), I got past the loading screen and reached "Windows 7 cannot be installed to this disk. This computer's hardware may not support booting to this disk." error instead.

I toyed around with ram sticks. They're installed as they should be. Then tried both of them in the correct black slot to see if one of them might be bad. Then installed two additional sticks to see if it had enough memory to load the OS. Same result.

I've reset the bios. The SATA settings aren't on RAID. The original OS that I'm trying to replace also boots just fine.

Just running out of ideas here.

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Answer Match 53.76%

I do a clean install. Delete all the partitions, make a new one, format.Then "Copying files" takes approx 1 second. Then it does to "Expand" and gives me the error.Exact message:"Windows cannot install required files. The file may be corrupt or missing. Make sure all files required for installation are available, and restart the installation. Error code: 0x80070570"

A:Error at "Expanding Files": Windows cannot install required files. 0x80070570

I resolved the problem I had. It appeared to be a memory chip. I do not know whether it is a bad chip or just a compatibility issue.I had 2.5GB of RAM: 1GB 800Mhz and the rest 512MB 688Mhz. I took out the 1GB and the install went through fine. Windows 7 is running just fine with 1.5GB of RAM on a 2.8Ghz Pentium D.

50 more replies
Answer Match 52.92%

Try in install XP SP2 and after no sucess Vista but no joy. Had some problems in IE7 and Firefox I couldn?t fix. .So I formatted the hard drive and am trying to reinstalling Vista on the empty hard drive. I get through the first sections Ok during install. No problems loading first start up files, then it gets to the actual install and I get a green tick when copying Windows Files. Then between 7% and 11% of Expanding Windows Files the computer shut down. Tried to use another copy of the program. Same thing happens with XP. Bad sector on the hard drive. The hard drive was working fine last week I thinks its crashing while installing the file. Any ideas?? Very stuck. Thanks

A:[SOLVED] Vista install crashed while expanding files.

and welcome to the Forum

You can test the drive by downloading and running the diagnostic that matches your drive manufacturer:

Western Digital

I would test the memory also ( see link in my signature )

19 more replies
Answer Match 52.92%

My setup is as follows:
i5 2500k @stock
Asrock z77 extreme 4
MSI 560 ti 448
8 gb ddr3 @1866 (2X4)
120 gb sandisk ultra ssd (windows drive)
1 tb 7.2rpm hd
650 watt seasonic x series psu

It all started a couple of weeks ago, I had switched out my p67 mobo for the new z77 one because the former died on me after 6 months of use. After making sure everything was in working order, I installed everything back into the case.

I had windows 7 pro 64 on my ssd at the time, and when I tried to start up windows on the new motherboard, a quick bsod would pop up about half a second into load and would never get past that. I figured I'd just do a clean install of windows and that would fix whatever was wrong.

Upon trying to re install, the installation would get hung up at "expanding files (0%)", even after moving ram, changing the ssd and disc drive from a sata3 port to a sata2 port, and various other suggestions I read on the internet.
I tried booting from a thumb drive and had a small amount of success; the installation would hang up at anywhere between 10-40% as apposed to 0.

I am using student upgrade media, which had worked fine for me on the initial install 6 months ago. I've tried re downloading the files, making a new iso and burning at various burn speeds (x8 down to x1), downloading the provided iso from the official microsoft site, and nothing seems to be working.

Last thing I tried was taking everything out except for the mobo, drive, cpu, 1 stic... Read more

A:Hang up at expanding files (various percentages, various error message

There is no point in buying full retail if you qualify for Student Upgrade as the installers are exactly the same - it's only the key which determines which will activate.

Is your BIOS EFI? If so remove EFI Boot disk from boot order, enable Legacy BIOS and install to wiped MBR disk. Set SATA controller to AHCI first to try install, then IDE mode.

Try wiping the SSD first with Diskpart Clean Command before install.

Will it install to HDD?

3 more replies
Answer Match 52.92%

So I'm trying to install Windows 7 via XP SP2 but every time I try it gets to the expanding files part(27%) and cancels the whole installation saying Windows could not prepare the computer too boot into the next phase. I ran a chkdsk scan on the drive and unplugged all USB devices and some people said that Windows couldn't find the HDD Controllers so I installed my chipset drivers too but still nothing.
I can't really format these partitions(especially C: since I need the XP installation on it to install Win 7)
What could be cause of this? Can a damaged or missing bootsector(or bootmgr) be to blame?

A:Windows 7 install refuses to reboot at expanding files

Try cleaning the HD Drive first.
SSD / HDD : Optimize for Windows Reinstallation

2 more replies
Answer Match 52.92%

Hi all,

I've had windows 7 RC on my computer, it was a 32bit version.
I chose to buy windows 7 because it's like a million times better then vista..., i bought a 64bit version.
I chose a clean install, but everything goes wrong:
Windows 7 doesn't seem to install on my computer, after a two-hour wait the "expanding-files" part was still at 0%

at first my installer was very slow, i had to wait at least 10 minutes before i could choose a language, etc. I solved this "slow" problem by disabling the floppy drive in my BIOS-settings, but mind you, this didn't change the fact that windows isn't actually expanding files, it was still breaking my balls here...

...anyway, is there anybody out there that can help me?

A:[SOLVED] Windows 7 Install Problem - Expanding Files (0%)...

Have you run the Windows 7 Upgrade Advisor (free here: )

Or, have you told the Windows 7 installer to check compatibility before you begin the installation?

If so, what were the results?

Please post back with the specifications of your system also.

2 more replies
Answer Match 52.5%

Hi guys,
I need some help. I am trying to load Windows 7 to a brand new HHD, but I am having problems loading Windows 7, as I cannot go beyond the "expanding windows file" step.
I will try to be brief with all I have try based on suggestions from other posts, but first my system:

Dell Vostro V13
Processor Intel(R) Celeron(R) CPU 743 @ 1.30GHz
4GB of Ram (Kingstong I believe)
Hard Drive Hitachi - 320GB
BIOS Version A05
Board Name 0R45H1 Vendor Dell Inc.

a brief background: I was running windows 7 without any problem, but all of the sudden it was taking forever (like 2 hours) to load windows. Since I thought it could be a bad HDD I bought a brand new HDD. Since I didn?t have a copy of Windows 7 I decided to load Ubuntu 11.10 on the brand new HDD. Days later I decided to format the HDD and load windows 7, but I?ve been stucked in the "expanding windows files" problem.

Things I have tried on other Threads:
Switched and reduced (4gb to 2gb) RAM
Enable and Disable all the different options under the Advanced setting on my Bios
Flash my bios with the latest able option from Dell
Burned different copies of Windows 7 DVD and created a bootable usb
Format my HDD using some "low format" program

The funny thing, is that if I take my HDD and I put it on another laptop, I am able to install windows flawlessly...however, once I put it back into my laptop, I start getting memory problems (blue screens), specially if I am trying to save fi... Read more

A:Expanding Windows Files Error - Former Linux Hard Drive

First you say you Didn't have a copy of Win 7, then you say you are loading win 7. Where did you get your copy of Win 7?

If your Dell originally came with 7 then you had a chance to created the 7 install DVD from files originally on your drive. As you say you didn't have a copy of 7 I take it you never made that DVD when you first got this Dell.

I would suspect the DVD you are using and or the ISO you are using to create the DVD's and thumb drive. That and Dell may of included special software in their 7 DVD for use on that system.

If you call Dell you will be able to order a proper Dell 7 DVD from them for a small fee.

7 more replies
Answer Match 52.08%

Hey folks,

I've had my Gateway T1628 laptop for a year. When I first got it, it came with Vista installed, but I wiped the drive completely and installed Linux instead. I've been happily using Linux for the past year and have no reason to think there are any hardware problems.

But, now I want to dual-boot Vista/Linux -- installing Vista from the re-installation disc that came with the laptop. I tried using this guide: But alas, when I get to the "Installing Windows" screen, it hangs at "Expanding files (0%)". When I leave it overnight, it shows an error screen with error number 0x80070017 (and a message saying that the installation failed due to file transfer problems -- sorry, I did not write down the exact message).

Googling this error I find a lot of people who were installing from a badly burned iso -- but I'm trying to install from the disc that came with the laptop, not one I burned myself. People have also suggested removing some RAM if you have more than 2G (I have 3) -- but this is a laptop that I don't really want to open up (not sure I would even know how to take out RAM), and you'd think that since it came with Vista its hardware would already be suitable.

So the other option that seemed likely based on my searches was a problem with the partition I'm trying to install to. I've spent the past few days trying about fifty bill... Read more

A:Dual-boot install problem (Expanding Files 0%, error 0x80070017)

I'd call the company and ask for a new set of disks. They can burn bad disks too. Jazz

2 more replies
Answer Match 52.08%

I had this problem today and it took some of my time and I couldn't find anything useful on google except stuff like " :( your flash disk is dead..", "iso image is corrupted"
First I thought the problem was the image I used to write on my usb stick so I tried a new download..but that's not it..(at least in my case")

I think there was a problem with hard disk which I parted as "C:250 and D:250" I was quite hopeless so I divided one of 250's to 75.. and chose 75 to install the system...somehow it didn't stuck the process and it got installed.

More replies
Answer Match 47.46%

So I'm reinstalling Vista because I'm getting fed-up with all these viruses I'm getting. I've taken that off with multiple AntiVirus Programs but they always come back (and more!.

I tried reinstalling windows, but on the part "expanding files" at 27% (right after it restarts the computer for the first time) it gives me an error saying "windows cannot install required files. make sure all files required for installation are available, and restart the installation".
I really want to know how to resolve this issue. (BTW I'm using the Vista re installation disc that came with my computer from Dell)

More replies
Answer Match 47.46%

OK, I've looked at a lot of info on these excellent forums, and don't really know where to start. I get as far as Step 2 "Expanding files" using the OEM DVD, then install just stops or wants me to press any key to boot from CD drive.
Am I better off trying an ISO install instead of the OEM DVD? I'm installing to a new HDD with 2 partitions (100Mb reserved and 975 Gb partition, with the rest unallocated). Sata is set to ACHI, RAM seems to be OK (thru 18 passes), everything seems good until Step 2 (as above) stalls or reboots to initial "copying files" step after pressing any key...
Can someone suggest where to start to find the problem???

Thanks for any advice!

A:Win7 Pro stalls during "Expanding Files" or won't restart

Always delete all partitions during the booted install.

If that isn't enough then Troubleshoot Windows 7 Installation Failures - Windows 7 Help Forums

1 more replies
Answer Match 47.46%

Yo guys
I'm trying to install Win7 on my mom's laptop. I got to the custom install and I selected the HDD. I pressed the button for additional options and clicked format.After about 4-5 seconds it said it has been formated (although it seemed a little bit too quickly for me) and I continued to install. It gets to the install screen and shows "Copying Windows Files 0%...". It quickly and somehow, without showing 100% done "skips" the step giving it a tick and moves to expanding the files. Expanding stays on 0% and nothing else. No indication of the DVD reading, no indication of the HDD writing. It just stays like that and... NOTHING!!! This Win7 is from a torrent and the exact same edition is running on my PC, installed just fine. I tried several other CD's and on one of them it just got to the second restart and IT DIDN'T REBOOT! Even after waiting about 10 minutes it just did nothing. I restarted the laptop manually and then the install started from the beginning... Got any ideas what to do??? Please help, this is very VERY important!!!

A:Install freezes on 0% of "Expanding Windows Files"


I know 10 minutes seems like a long time, but I do not want to move on until we can be more sure. Could you try leaving it for 30 minutes?

If nothing happens, we can go from there.

In the meantime, try reading my guide, and follow the tips such as disconnect all unnecessary hardware.


9 more replies
Answer Match 47.46%

I wanted to install Windows 7 x64 Ultimate onto my brand new computer and the installer freezes every time at the "Expanding Windows files" screen, not always at the same time, e.g sometimes at 44%, sometimes at only 80%, or it also happened that the machine rebooted in the middle of the process without prompting or anything. Since I was unable to install the x64 version, I tried to install the x86 version, or e.g. Professional instead of Ultimate, with no success, because it also freezes the same way. I also tried installing from a different DVD, even from a pendrive, but this doesn't solve the issue, the setup just freezes at the same point. Unfortunately I'm also unable to install Vista instead of Win7, because the problem still persists. It seems that none of the above systems work...

To be able to use that computer at all I wanted to install XP then, but I also have issues with XP, because the machine also reboots sometimes without prompting, it also rebooted at the end of the installation process without any reason(when finalizing settings, such as users, automatic update, etc.) On XP, I'm also unable to install the graphics card drivers (ATi HD 5770), because after installing the Catalyst software suite, there is no picture at all after rebooting, after loading the system, the screen simply goes black, then the only thing I can do is to start up in safe mode, and to remove the driver.

Since I also encounter problems with XP it's likely that there's some... Read more

A:Setup freezes at "Expanding Windows files" and a little more...

I'm not sure if this will work, but this was my initial problem with Windows 7 installation.

Make sure to remove any USB device connected while installing.

7 more replies
Answer Match 47.04%

Microsoft Office 2016 won't finish installing, it has been stuck on "finalizing installation. This may take a few minutes" for over a half an hour now. the progress bar is about three quarters full and has been for more than a half an hour. I googled the problem but only junk results came up. I googled the message again in quotes but only results pertaining to Office XP and Windows XP showed up, way too old and outdated to be of any relevance now days.

Can anybody help me get the ball rolling?

This is an ASUS T100TA Windows tablet

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Answer Match 47.04%

I have been getting this issue over and over, I have been reading tons of different posts for several days but the only one I haven't been able to try is ahci mode in bios? i cant find the option in there

A:Windows 7 Install Freeze on Expanding Windows files X%


Where did you get the installer from as that is the primary suspect, you are attempting a clean install, correct? where did the installer come from?

9 more replies
Answer Match 47.04%

I am trying to put Windows 7 on my old MPC Client Pro 365. 2GB ram. I am following the Microsoft instructions for upgrading from XP to 7. It stops at expanding windows files at 27%.
Searching the forum, there seems to be more than 1 answer. Please let me know if you can help me. I really don't know why this change needs to be this problematic.

A:[SOLVED] Windows 7 Expanding windows files stops at 27%

What version of Windows 7 are you trying to install? Windows 7 32Bit (X86) or 64 Bit? The bare minimum of RAM on a 64 Bit OS is 2GB, we strongly suggest 4GB. This is a 10 year old computer. The hardware is too old to run Windows 7. This computer does not support or have drivers for Windows 7: ClientPro 365 System Drivers and Documentation
Did you run the Upgrade Advisor to see if your computer could handle Windows 7 before trying to instal it? Download Windows 7 Upgrade Advisor from Official Microsoft Download Center

4 more replies
Answer Match 47.04%

For the last two hours the update has been hanging at expanding files (18%)

It says windows needs to update the computer

A:Windows 7 update expanding windows files hangs at 18%

Hello dylan151 to TSF,

Looking at those two screenshots, you are doing a new installation of the Windows? 7 Operating System, correct?

If so, and after the length of time you have waited, it looks as though the installation is corrupt.
With a new installation, you must format thew Hard Drive Partition before you start the installation.
I would recommend that you abort this current installation, and start again, after you format the drive.
Having said that, if you are Upgrading to Windows? 7, what Operating System is already installed on the computer?
Please answer these queries.

Kind Regards,

3 more replies
Answer Match 47.04%

Okay, I had another thread that was apparently going nowhere, probably because of the way that I, poorly, worded it.

I am attempting to install the latest Win7 ISO from the Microsoft website. I am attempting to install the 64-bit version.

I will get past the first reboot, and get to 30-33% of the expanding files stage, and will lose video. I am 100% sure it is a video loss.

I am trying to install it by having my main 250GB HDD as the OS with XP on it, and using my other 250GB as my formatted and partitioned HDD in which Win7 will be installed upon. I am not trying to install it from inside XP onto my current HDD, it is being installed inside XP to another, formatted, and partitioned, HDD that is connected.

I apologize for the confusion in my last thread, as I really wasn't being clear.

A:Video cuts out during "Expanding Files"

No one?

9 more replies
Answer Match 46.2%

I was trying to install windows XP home edition in my custom build desktop. Every time I tried to format my hard drive and install windows its coming back with not copying so many files from windows setup. Sometimes its copying the files when I pressed enter but sometimes I had to press esc to skip the file. I tried reformatting and every time it ended up in not copying some different files. These are the steps I have done so far
1) I replaced my optical drive with a brand new cd drive to make sure its reading the disc properly
2) I checked hard disk in BIOS hard drive test and its came back with no errors in it
3) I tried with 3 different windows installation disc to eliminate errors due to scratches on cd surface.

Could anybody please tell me what else I can do to complete my installation properly. Thanks in advance

A:unable to copy installation files during windows xp home edition installation. help ?

try 1 stick of ram until windows is installed.

2 more replies
Answer Match 45.78%

Hi All
I tried to install in August the RC of Windows 7 and had to leave it because I had the same problem I am having now:
I have a msdn subscription and I have downloaded the Win 7 Ultimate, I recorded the ISO in two differents DVD and also I have created the booting USB following the indications of this forum (with UltraISO).
The problem is that the installation app always gets stuck in the screen when it is copying the Windows files. The progress remains at 0% and never changes (after waiting for 3 hours...). It reads:
Copying Windows files (0%) ... and nothing happens.
I can move the cursor and so on, but the DVD drive (or the USB drive) seems to be stopped.
I have an AMD Athlon 64 3200+ 2Ghz 2Gb RAM, HD SATA, DVD SATA as well.
Any help??


A:Installation gets stuck at 0%

Give us the exact steps you take before the installation hangs, messages you get, etc. and update your system specs so we will know what hardware you have. I assume you are not trying to upgrade and have formatted the hard drive during installation?

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Answer Match 45.78%

Hi fellows

I am having a problem during windows 7 installation.

I have 2 identical notebooks, Dell inspiron 1420. In one of them I had no problem, I could install windows 7 and it works very well. There are 2 differences between the both of them:

- We have changed the lcd screen of the one with the installation problems (don`t think it could be a problem) and it used to have dual boot because it used to have the latest ubuntu OS and Windows XP.

First, it didn't want to erase the partitions, and we had to format the notebook with the XP Disc, erasing the full disc and lose all the data of the partition without OS.

Then, when we could start the installation, it all worked out perfectly untill the installation is in its final step (completing installation). The wi-fi button shines and the installation stays still.

We have tried many things...flashing the bios, restore its fabric default settings, check HDD for failures, connect directly to the internet with a cable just in case that the installation needed to update, downloading the iso again directly from microsoft page and burning a new DVD (twice), etcetera.

The weirdest thing is that there are 2 notebooks, exactly the same ones, and one of them works perfectly.

If somebody have any idea, we will appreciate to be informed, because we've run out of ideas, and we`d hate having to go back to XP.

Thanks a lot!

A:Stuck during installation

Hello Runif and welcome to the Seven Forums!

Indeed it's really weird. But we can search for a few things:

1. When you say the wireless icon flashes, you mean it turns on, or it turns on and off repeatedly?

2. If we should focus on that wireless thing, I can suggest 2 things:
a. Turn off the other notebook if it's on during install, perhaps it tries to connect to the same network and results in an IP conflict.
b. Turn off your wireless access point/router during install. Maybe an IP conflict or something is taking place again.

3. Disable the wlan from BIOS if possible.

Windows 7 should probably have detected and installed the correct drivers for your wireless card, and maybe it tries to connect somewhere which might cause the problem.

Try that and let us know if it helped. That's the only thing that comes to mind right now.

8 more replies
Answer Match 45.78%

I had XP prof installed on my computer.

I installed Norton Virus 2007 and got the error message ccSVcHst.exe error.

To compound matters I reinstalled XP thinking that it needed fixing.

Now it is stuck on installation mode for 39 mins.

What can I do? I don't have much time to fix problem.

It keeps looping to set up is being restarted

A:XP stuck on installation

Is this your 1st time installing XP? Or are you somewhat familiar with doing so?

2 more replies
Answer Match 45.78%

Starting from the very begginning....

As a note I had no internet at this time because of vacation. I did a normal disk cleaning under windows vista frees up 20 gig. I do this then windows freezing after about 5 minutes of use.

So I get back home, blow the dust off my vista installation CD's (DVD-R's or whatever) and boot them up. I have re installed Vista twice before so I know what to do.

I start it up files install correctly and all and it goes to the please wait screen w/ the windows wallpaper. I have tried installing countless times, sometimes a black box (command prompt like) talking about drivers updating apears and finishes it's job and sometimes it just doesn't appear. I have yet to have it freeze with it up. I know I am not being impatient because it is taking much longer than previously.

If I try to start up vista by rebooting it says the install failed and I must try again. I haven't changed any hardware since purchase, so this has no reason in listing.

So.... I know there is no awnser by what information I give I bet, so what else needs to be told and whats the solution? And sorry about my bad English.

Errrr I trying again while posting the above message and it got farther this time and might go all the way through, the status bar is glowing diffrent colors but not moving though.

Basically this thread is windows randomly freezes during later parts of instalation.

A:Re installation gets stuck

Disregard that entire message. I think this is a hardware problem, maybe I damged something. But I got it installed sucessfully I think. It goes through the picking the account screen, explorer starts and instant freezeing after clicking on a default shortcut or the start menu although I can make highlight boxes.

If I wait about 5 minutes I get blueness of death (O noes) and it restarts too fast for me too understand what is stated.

Now I must take it to incompetant (That how you spell it?) and say fix it, then when they can't they'll send it too acer (O god), if I get it back somehow working I will be in shock lol. (Ok in all reality I have yet too have a problem with Acer or Best Buy but it's bound too happen).

EDIT: Just a note I will wait 3 days for a reaply in hopes that I can get this fixed w/o bothering with Best Buy or Acer. AndI know this topic is getting no attention from my typo of re-installation it looks more like a reply to something.

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Answer Match 45.78%

I just put in my vista disk, it said 'Windows is loading files' and did the load bar thing, then it got onto the blue background and froze >_> My system is pretty up to date so... Urm..?

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Answer Match 45.78%

I began installing Windows XP service pack 1 and the installation ran into an error. It says the file 'asms' is needed. I've tried using two other installation discs from friends and that does not work. I've tried having the computer boot from those discs to start a new installation but the current installation(with the error) is stuck in it and will not allow me to access the boot selection menu to boot off the disk. If anyone knows how to either start a fresh installation or resolve the missing file issue, I'd appreciate it.

To clarify the "stuck in installation": The computer boots instantly into the windows setup and displays the error. When the box is cancelled, it cancels the installation attempt and reboots the computer only to have it do the same thing again.

A:XP stuck in installation

6 more replies
Answer Match 45.36%

Windows 8 is asking me to unistall PC health monitor which I have already unistalled (including folders and registry).

I cannot go forward until I resolve this issue. I have spent 2 days searching for a result without sucess.
Thanks to any one who can help.

A:Stuck on windows 8 installation

Try going in "Recovery" and go to a point prior to installing offending program. If you need help getting to the recovery screen go to the tutorial section of the eights then click on "r" and it will bring up a screen that will hopefully be able to help you. If not then post back here and I will walk you through the process. . .good luck.

Oh BTW, "Welcome to the Eight Forums." . . .

5 more replies
Answer Match 45.36%

Whenever I try to install a program, installatiin fails because I already have a installation running. I traced the installation to VB08. How do I terminate rhe installation?

A:Installation stuck in system

Hello Dtox23, welcome to SF!

Can you please give us some more info? Exactly what are you installing? How does it tell you that you have one running already? What have you tried already?

Have your tried rebooting in Safe mode to install (or finish install) there?
Could it be your install needs elevated/admin rights?

Also please fill in your system specs completely?

6 more replies
Answer Match 45.36%

When upgrading to Windows 10 the system is stuck on this screen as seen in the image

This has been left for hours, several restarts manually tried by myself.

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Answer Match 45.36%

Wanting to "fix" an unrelated problem, I installed the win2k cd and choose upgrade.

WELL.... it now says that:

"Setup cannot locate the Windows installation you want to upgrade. Contact your system administrator"

I cannot get back to windows 2k as it keeps trying to install upgrade.

The funny thing is that if I shut down (power off) the computer and then boot up from the installation CD, it actually offers me the possibility of re-installing Win2K (providing I don't want to hold on to my programs and data I guess). But I just can't just reboot to WINDOWS without having to go thru the installation routine.

I would appreciate any help to get out of this situation.

A:Stuck in WIN2K installation

Hi and welcome to TSG.
At the " if I shut down (power off) the computer and then boot up from the installation CD, it actually offers me the possibility of re-installing Win2K"
Does it give you the option to Repair the current installation?

You computer specs say your using Win Xp pro.
What was the original installation?

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Answer Match 45.36%


I'm trying to install W7. I've tried a full format and once it saves files and reboots it doesn't continue further it just starts from the beginning again. The HD has come from another PC that was working.

Where can I start?

A:Installation stuck in loop

Remove the DVD, before the PC reboots.

9 more replies
Answer Match 45.36%

I have restarted my computer to factory setting several times in the past without coming to this problem. I did so and went to school while it was doing this and when i came back i saw that the screen said that windows was setting up its services, so i was thinking why would it do it now if it never did it before.
I restarted the computer while it was like that. Now it says "the computer restarted unexpectedly or encountered an unexpected error. Windows installation cannot proceed. To install Windows, click "OK" to restart the computer, and then restart the installation." When i click ok it restarted and goes back to this specific screen and says the same thing, and its stuck in this loop. I've checked other pages and i cant seem to find the answer im looking for. I don't have an installation disk because this computer came with windows 7 installed and apparently it didn't come with any disks. The screen is black with just the words "Setup is starting services" and the box telling me to restart again. If anyone has a solution to this please post. P.S. Its an acer computer.

A:Stuck in Windows Installation

Can you go back and restore the factory image again?

4 more replies
Answer Match 45.36%

Hi every body. I have problem with my old computer one Hp pavilion Dv3000
HP Pavilion dv3000 Laptop With Fingerprint Reader | Laptop.Views see this link for specs
and when i try to install win7 it stuck on installation at the last part "completing install"

Also i would like to mention that i have delete and format everything.And when i have to choose on which HDD i get a metion warning and it says that "windows will not install because the hard drive will fall please choose one other hard drive"

I know you guys are brilliant with this things so please give me one solution. Thanks

A:Windows 7 Stuck on installation

Try repartitioning your laptop's HDD through the setup, this could be the required action.

8 more replies
Answer Match 45.36%

My XP Pro installation had some problems, like certain services such as the installer service failing to start with windows and not being able to run windows upadate. Event viewer had a message that the services could not run in safe mode, event though I was not in safe mode. After ascertaining that the system was virus free and attempting an assortment of fixes, I decided to do an upgrade install. The installation proceeded until the reboot where no matter what I do I get "Windows XP setup Cannot run under safe mode. Setup will restart now".

I have access to the partition via Bart PE or by placing the drive in another system.
How can I get out of this loop? Why does my installation think it is in safe mode when I am not? Is this a registry setting? What services need to successfully load for windows to conclude that it is not in safe mode? Is there a way to back track?

A:Stuck in installation loop

11 more replies
Answer Match 45.36%

hi guys, i am no computer wiz so can help please be simple and not in too technical words
basically i have purchased windows 7 home premium and when i install it, it starts working until it gets stuck on 87% of "gathering files" in setup. i have tried installing this on another pc and it works so it is not a faulty disk, also i have tried another disk and i have the same problem.

what do i do. both times when installing on my alienware m9750 (the laptop i am talking about) i have tried doing an update coz i don't really want to lose microsoft word and other files, but will do a complete installation if people think that's the answer.

Please help!

p.s. i have tested my pc with the microsoft windows 7 compatability check it says it should work

A:Windows installation gets stuck on 87% HELP!

How long are you waiting? Try leaving it overnight, if you haven't already. Also try unplugging all unnecessary hardware before trying to install.

9 more replies
Answer Match 45.36%

The HD on my laptop (HP DV7) failed. I installed a SSD Corsair Force 3 as primary HD and used HP recovery disks to re-install windows Vista. The recovery from the disks goes well and all 3 recovery disks are read. However, halfway into the "software installation step" the computer seems stuck at the same point. It has been hours. Not sure what causes that or how to repair it to allow it to continue the installation.
Please let me know if you have a solution.

A:vista installation stuck

It may have been just a random error in the install.

Try it again and if you get stuck at the same place, post again.

3 more replies
Answer Match 45.36%

its stuck on 43% copying the file mstscax.dll its been there for exactly 24 hours in about 45 minutes
please help..shoulld i stop and start or should i let it go
please please please help

A:Windows Xp Pro INstallation stuck on 43%...please help

sec4allstar said:

its stuck on 43% copying the file mstscax.dll its been there for exactly 24 hours in about 45 minutes
please help..shoulld i stop and start or should i let it go
please please please helpClick to expand...

You should stop the install, eject your CD, and clean it... if it can't copy the file, it's probably because your disk is dirty. i installed my system in like 2 hours. So, check your cd, if it's really dirty, or there are scratches, try downloading a new version(it will be legal, cause you already have an original, right?) or go to a friend, and ask him for his CD...

3 more replies
Answer Match 45.36%

I just built my PC. It was fine, only problem is installing Windows 7.

Fresh install, new HDD, everything new. Installing 64bit, I know my system can support that. It is slow to start the set up, when it does it gets stuck at 0% expanding.

A:[SOLVED] Installation stuck at 0%

Is it a BIOS problem? I read that installing from USB might help?

10 more replies
Answer Match 45.36%

Hi All
In the last week I have set up my sons very old university tower PC in a spare room it was hand built years ago and his Uni installed Windows XP on it
Its only when we turned it on we got messages saying the copy of windows was not an official copy but it still allowed us to surf web and all that a computer should do with Windows working fine but just not getting updates.
I got a new copy of Windows XP and the discs keycode and began the load of the new Windows XP without removing any programmes.
The installation had to go through around five areas to fully install and it did the verification, checking files and got to the installation section and started to go through this area showing countdown of 39 to 34 minutes to go,then it just started to go round and round sticking on this 39-34 minutes to go with the screen blacking out with just the cursor blinking in the top of the screen.
I tried numerous times to switch off and on and each time the screen goes to the installation page and just continues to go around the full circle back to the 39-34 minutes area and obviously failing to load although the message says loading which it obviously is'nt as the disc in the drive stops spinning and the computer just goes then to a black screen .
As a result I cannot access anything or get out of this cycle the disk has put me in.
I dont have passwords or anything to access the computer in its hidden depths so wondered if there is any way of breaking the cycle its in and try... Read more

A:Windows Xp stuck at installation

Might worth it to format (erase everything) and reinstall fresh.
When doing an update to an operating system it is difficult to get the system stable again, since a lot of files are supposedly to been "updated", but in the process the system hangs or the files are being used or simply corrupted copy process and all goes to oblivion.
Hard way: Try the recovery console by booting from your XP CD.

2 more replies
Answer Match 45.36%

After I format a partition and begin installing, it goes threw all of the steps and gets stuck on "installing updates". I've let it sit for 2 hours and still was stuck. I've tried a different disc, and even tried a usb. It still does the same thing. But I can install ubuntu on it and it works fine. and I don't get the option to turn off upgrades before it begins the installation.

A:Windows 7 Installation Get's Stuck

Hello beanyymontana, welcome to Seven Forums!

What version of Windows 7 / where did you get the disk you're using?

9 more replies
Answer Match 45.36%

Guys, I must have a solution for that because I'm treating with this installation for about a week (and a lot of re-installations).

I'm trying to install Win7 on my PC.
I'm getting a black screen right before the language screen is suppose to be shown.
This is happen right at the beginning : the white installation line is running in the bottom of the screen and then a Windows logo appear, right after that suppose to be the small window with the language selection, but instead , I see a black screen.

I CHANGED the cd's for couple of times, this is not the cd.
I also copied the image to a flash drive and tried to install from there - Stuck exactly at the same phase.

Please.... someone... Help ....

A:Windows 7 installation stuck

Where did you get the Win 7 CD? Was it from a local store, from a store online, from Ebay or from a friend?

9 more replies
Answer Match 45.36%

My laptop runs Windows 7 HP 64-bit.
I tried repair installing the OS from setup from my hard disk.When I returned after two hours, there was a black screen, and system was non-responsive. I waited for another half an hour, but decided to restart the laptop.

Since then there were two options in the boot menu:
1.Windows 7 2.Windows Setup Rollback

Either of them lead to the same black screen(even the backlight is off) after the windows logo.
when I selected Windows 7 option and ran in Safe mode, a low res setup screen saying that
"Windows cannot complete the installation in safe mode. to continue installing windows, restart the computer"
appears and then the system restarts

Then I tried repairing the OS from Command Prompt in the repair options. I tried bootrec, of which FixMbr and FixBoot ran successfully, but ScanOS and FixMbr showed 0 windows installations.

Since this step, the "Windows Setup Rollback" Option has disappeared from the Boot menu, but the back screen after booting and the "setup cannot continue..." screen still appears in safe mode.

The black screen stays indefinitely long until I press Ctrl+Alt+Del, which causes reboot after some time

Startup repair can't detect any problem
sfc /scannow says that there is a system repair pending, restart and try again
No memory hardware errors

Note:I cannot format the disk as a lot of important data is in the same partition as windows.

How am I supposed to repair the Windows without... Read more

A:Stuck Windows Installation

7 more replies
Answer Match 45.36%

strange problem.
i've installed win 7 RTM X64
and when i get to Finalizing installation it get stuck for five minutes
and then the screen goes black and i can see the cursor and move it.
after five more minutes of nothing happening i get "preparing your desktop"
and then the screen fades out and stuck.

the disc is ok i've installed this on 10 computers perfectly.
also tried installing from DOK.

MB: asus m2r32-mvp, radeon hd 4870, amd athlon x2 5600 dual core and 4gb installed.
googled it and found no solution. please help!

A:stuck on finalizing installation

Have you tried booting into safe mode or a start up repair?

8 more replies
Answer Match 45.36%

Hi. I started to install windows. Did full format for all partitions. When computer was copying files (dark blue screen, long yellow bar) from setup few failed to copy at 97th%, disk is a little bit scratched. Everything kept going fine till the end. At the last step of installation "saving setting" I stuck on. When tryed restart computer and insert another disk of windows to install computer just normaly booted and opened that installation with reading "setup is being restarted" then everything started again and stucked on "saving settings" again. How do I can format hard disk and start with good disk from the beginning?

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Answer Match 45.36%


Right, straight to the point. I've recently been given a few parts of computer from my friends that has now been assembled into a working desktop.
I've got Windows 7 saved as a .iso file on a usb-hdd. I manage to get it working up to the point where i click "Install Now" on the Windows 7 installer programme, then after a couple mins of loading once clicked it comes up with this message.

"A required CD/DVD drive device is missing. if you have a driver floppy disk, CD, DVD, or USB flash drive, please insert it now.
Note: If the Windows installation media is in the CD/DVD drive, you can safely remove it for this step."

There are 3 options that come up with this pop up being "browse" "ok" and "cancel"

After clicking "ok" it comes up with another message saying

"No device drivers were found. Make sure that the installation media contains the correct drivers, and then click OK."

Can anyone tell me what's wrong or what i have to correct in order for it to actually download please?

Computer specs are as follows:-
AMD Athlon ii x2 (3GHz)
Gigabyte M61PME-S2P Motherboard
WDC WD1600JD-75HBB0 Hard Drive (came from a Dell Dimension 5000, been wiped of everything.)
Kingston hyper DDR2 RAM (unsure of make so i've just written what's on the RAM itself.)
ATI Radeon HD 5750 Graphic card.
Some random CD/DVD drive
Another random Power Output

Thanks for your help!

A:Windows 7 Installation stuck

Quote: Originally Posted by AndrewM124

Can anyone tell me what's wrong or what i have to correct in order for it to actually download please?

Download??? I don't follow that.

If I had a Windows 7 ISO, I would burn it to a DVD, and then install from the DVD.

Or am I misunderstanding something?

9 more replies
Answer Match 45.36%

Hi so i moved my 6months license to my main PC which was not working and now is fixed.

So i downloaded BD Total Security Installer, and it stuck at Installing 0%, Scanning and Downloading are OK 100% done, but installing is stuck, i restarted my computer and tried again. Still 20minutes passed and still at 0%. Any logs are available somewhere to see what's going on?


A:Stuck at BD installation (Bitdefender)

Okay, so i cancelled installation, got blue screen of death (2nd time), my monitor started to buzz crazy, thought it was about to explode.

1 more replies
Answer Match 45.36%

Model - hp p077txOS - win 8.1I was having issues during booting. So hp figured an os corruption issue , sending me recovery disks.I ran those disks on pc. Though the disks smoothly completed the recovery process but it stuck during software installation process. I left pc for 4 hrs still no progress.

A:Stuck during software Installation

Hi @sidaksingh007  Welcome to the HP Support Forums! I understand that you installed recovery disks to your notebook, but it is stuck in the install process. I realize it has been a few days since you posted this. Is there any update?  Did it ever proceed? You may want to do some system diagnostics before trying again. As it hung for as long as you mentioned there are several possible causes, memory, hard drive, the recovery media or the drive you were using to read those disks.Testing for Hardware Failures (Windows 8) Assuming that nothing fails in those tests, then you can try again using these to sort through the problems, if they recur.Performing an HP System Recovery (Windows 8)Troubleshooting HP System Recovery Problems (Windows 8)Let me know how it goes.

6 more replies
Answer Match 45.36%

Here is what I have.
gigabyte AM2 NF4-SLI M55SLI-S4 - mobo
Corsair 160 IDE HD
Sony DVD-r/CD R combo
Sony CDR cd rom
Hitachi 160 SATA HD

Here is the problem..
Went to format HD to install XP.. the Install stuck in a loop.. instead of getting the boot from cd and going to the actual installation of windows, It keeps going back the format and setup of XP.
Here is what all i have tried.

Changing boot order in Bios - no luck
changing HD's to try an install - no luck
alternate between my 2 cd-rom drives - no luck
Tried 2 diff. Winxp cds to install - no luck

Havent tried reseting my bios yet. what can I do to get windows xp to start the actual installation instead of going back to the blue screen to setup and format?

A:Win XP installation stuck in a loop

Did you respond to the "Press any key to boot from CD" after the format? . . You only need to do that the first time, after that, just let it go and it should continue

6 more replies
Answer Match 44.52%

So I was having problems with windows 8 using 100% disk usage and having it freeze and not respond do I decided to downgrade to 7 since it seemed not a lot of people had the same problem so I did this and it seemed to work until I saw the problem reoccur downloading csgo so now I boot up to the windows logo and it freezes I try re running setup and it gets stuck on setup is restarting can anyone provide help? Thanks.

A:Computer stuck on startup and installation

Have you looked at the programs you are loading and whether they have a lot of data that is filling up you OS drive?

I had this problem with a Plex Server where the OS drive was only 120GB and the metadata for the Plex files was 70GB in size. It filled up the OS drive and locked up the server until I searched and found where those files were (Win 7 had them hidden). I had to delete those files and put them on a separate drive to free up the OS drive.

9 more replies
Answer Match 44.52%

Hi Friends, I am currently using windows 7 on my HP Laptop Core i3. Now i trying to install window 10 from ISO. I created Bootable USB (With Rufus). While installing window the installation get stuck on window logo. I waited long time but nothing happened. Kindly guide me how can i solve this issue and complete the clean installation.

Thanks in advance

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Answer Match 44.52%

Hi, my friend gave me a copy of his vista so i can try it on my new computer which cannot run on anything other than vista. so i install it and since its a crack, it wont give me privilages to the desktop. ok i understand that part, but then i burnt myself a copy of another vista that i found on the internet, and i run the cd and i cant get to setup, i am just stuck on the splash screen, heres a screenshot

btw, i am gonna buy vista home premium in a few days, will that fix my problem since its not a cheap crack?

A:Stuck on splash screen before installation

only when you get a leagal copy we will be able to offer help

1 more replies