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Repair Install Fails, Then Reverts - "The upgrade was not successful."

Q: Repair Install Fails, Then Reverts - "The upgrade was not successful."

Posted this on other websites without much luck. Hopefully there's some hope posting here.

As titled, I'm trying to do a repair install of Windows 7. Current install and license are from Win 7 Family Pack (Home Prem x64). Installed SP1 since then. Attempting to perform a repair install from the Home Prem x64 TechNet ISO (X17-24209.iso), burned to a flash drive. Everything works great, up until it fails nearing the end of the upgrade and then rolls back.

It gets through several reboots, all the way up to the 4th phase, "Installing Features and Updates" before giving up. It then gives the message "The upgrade was not successful. Your previous version of Windows is being restored. Do not restart your computer during this time." Thankfully, it successfully restores, boots back up, and then gives a bubble to that effect.

Another site suggested it could be Windows Update failing. I installed a patch to ensure it was functioning. So I doubt it's Windows Update.

Perhaps these logs help:

setuperr.log -

WindowsUpdate.log -

Any ideas?

A: Repair Install Fails, Then Reverts - "The upgrade was not successful."

I'm not repair and install expert but when I do one this is what I use and it works. Read through this it should help.

Repair Install

9 more replies
Answer Match 105.84%

My HP 6110f came with Vista 2 years ago. I upgraded to Win 7 Home Premium 64-bit. Months later, PC died. I just got it back from Tech support facility, who replaced the power supply, CPU and motherboard - and restored my system to factory Vista. Grr.
I ran the Win 7 upgrade again. Successful. Then restored from a full system image I made shortly before the PC died. Message said it was successful, but Windows would not restart.
"Startup Repair cannot repair this computer automatically." Per the Session Details, all the tests ran successfully, error code 0/0. Under system disk it says "Number of Root Causes = 1" Then says "Root cause found.Startup Repair has tried several times but still cannot determine the cause of the problem."

I have no idea of specs or drivers of the hardware they put into my machine.

Advice, please?

A:Win7 fails to start after "successful" image restore

Your Full system image is set to the old OEM manufacturer's motherboard.

5 more replies
Answer Match 105.84%


I've scanned my laptop with SFC four times in this past week, and each scan ended with the same failure to repair specific files. I'm uncertain how to proceed with these corrupted files.

I followed the instructions in the SFC /SCANNOW tutorial; I installed the System Update Readiness Tool (CheckSUR in attachments) after running SFC three times and it managed to find and fix some sort of error. However, the results seem to be the same in the new SFC scan logs.

I also tried obtaining a .iso of Windows 7 home premium from Microsoft's website (Access Denied) to run a repair install, but it will not accept my product key due to it being a pre-installation provided by Samsung.

I do not have a Windows 7 installation disc so I cannot manually replace them like the tutorial suggests.
Also, I don't know if this is relevant or not, but I ran the WindowsUpdateDiagnostic.diagcab troubleshooter several times as well (dism.txt is in attachments). Every single time it says that two problems were found:
1. Problems installing recent updates (Not fixed)
2. Service registration is missing or corrupt (Fixed)

Additionally, I've recently noticed that my free hard drive space has been decreasing rapidly. In the past two days, it has decreased by 2 or 3 GB, despite not downloading or installing anything. Is this related to my current problem with the corrupted files or something else? I don't know how to find what's eating up my storage space.

Any advice is appreciated,


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Answer Match 102.06%

Hello folks,

Couldn't really tell from the Repair Install tutorial, so which retail version of Vista do I need to purchase, so that I can perform a repair install, via "upgrade" of Vista? As I look at my OEM Home Premium disk, it has the options to install ALL versions of Vista, so does that mean I could buy the cheapest retail version, use it and perform a repair install of my OEM version, by simply selecting the correct OS as per your "Repair Install" tutorial, and then go from there?

Basically, I would like to have a "God" mode DVD, that allows me to a)perform a repair install of existing Vista installs, and/or b)perform a clean install, and to be able to do a) or b) simply by telling the installation process which version I have (Home Basic, Ultimate, etc.), and whether the copy is retail or OEM.

I thought this is why Microsoft WENT to the DVD that would allow all installs, simply by selecting the right OS and OEM or Retail. Guess not.

A:Which Retail DVD will Perform Vista "Repair" (Upgrade) Install?

Your oem disk should allow repair - mine does!!

5 more replies
Answer Match 97.44%

This update is part of the process of preparation for offering the Windows 10 upgrade. I had previously hidden KB3035583 which is the one that puts the Win 10 Upgrade icon in the Notification area....WU should have known that and not kept on offering the above. Despite saying it was successful 6 times and showing in update history, in Installed Updates, it was there only once, since uninstalled. It was offered yet again even though I've now hidden the offering along with that other update, until such time as I want to accept MS's upgrade offer. So now it appears twice in hidden updates, very strange. WU is no longer saying I have an update waiting.
WU is weird at times and very frustrating.

A:KB2952664 Kept Wanting To Install This Morning - 6 Times "Successful"

OK, I gather it's a screwed up effort from MS, yet again.... Windows nagware patches KB 2952664 and KB 2976978 install repeatedly | InfoWorld

They must be hiring temps to save money, because whomever formulates these updates is making a lot of errors.

1 more replies
Answer Match 93.66%

Yet from the same partition i'm able to boot into a "dual boot type install" of LUbuntu which im using just fine right now
On my other hard drive with a windows 10 install. check disk reports NO errors

Trying to boot from the windows 7 install dual boot begins booting but almost instantly kicks to an old style loading bar then goes to startup repair
and it fails with the problem being "bad hard drive"

but somehow it LUbuntu has no problem booting when i select to boot from it instead of windows 7
all of my data MUST be intact because otherwise i wouldn't be able to boot at all. and i can see all the files on my drive just fine

When I tried to boot in safe mode. it stopped after a few system files were loaded then went to startup repair. I dont remember the file it stopped at.

I have no idea how to solve this??
Is there some way to do a full repair of windows 7? not just the silly startup repair?

This is a very urgent frustrating and serious problem

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Answer Match 93.24%

I'm trying to upgrade my old laptop to windows 10. Its currently running Windows 8.1 pro x64. Resources are no problem, its a core2 duo, 8 GB RAM, discreet ATI video card and plenty of space on 1TB hard drive.

Upgrade using windows update (triggered by GWX.exe) gets the everything downloaded, then does the "Preparing for installation" part, then gets to this screen:

If I click "Check your PC", it goes right back into downloading and preparing the installation and ends up back at this screen. There seems to be no way to get out of the loop.

So I tried using media creation tool. That process gets me through the setup counting up to 100%, then says "your PC will restart in a few moments. Then just this:

"Windows 10 installation has failed", no more clues, that's it , its over.

Does anyone know how to get around this or where to find a log file that gives more of a clue?

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Answer Match 93.24%

Microsoft Windows Repair Disc refuses to work. What should I do to allow creation of a System Repair Disc?

I created (I think successfully, as the Finish window seemed normal) a System Image on a USB hard drive. The image was created overnight.

After the image was created, while still inside Backup and Restore, I received the sub-window, asking if I wanted to Create a System Repair Disc. I inserted a new DVD, and clicked to start the process.

The "Create a System Repair Disc" subwindow opened, to allow the drive selection.

Immediately thereafter, (with the drive selection window text greyed out) before the I could even see the drive selection drop-down arrow, a failure window opened on top of it:
Microsoft Windows Repair Disc has stopped working
A problem caused .... please close the program.

If the debug option was chosen, the same window appeared, but without the Debug option, leaving only the Close the program option.

I rebooted, and via Backup and Restore, again tried to Create a System Repair Disc. This failed the same way. I rebooted, and used another freshly unpacked DVD. The same failure occurred.

Following forum post suggestions, I have subsequently successfully burned and verified a DVD on the DVD drive.

I use Windows 7 Professional on an Asus U50-F.

Yesterday -- maybe a coincidence -- before this failure I also installed (successfully) all of the most recent Windows Updates.

A:"Create a System Repair Disc" fails

Follow these instructions, carefully.
If they do not work, look at step 7
System Repair Disc - Create

2 more replies
Answer Match 92.82%

Installed Win 7 SP1 with media refresh from (X17-58997). Made it a bootable dvd with MS USB/DVD Download Tool. Booted from dvd and used "custom" install option. I did not reformat nor set partitions (this is where I maybe goofed?).

My disk mgmt ended up looking like this:

BUT, I also have a windows.old file which I understand only appears after a repair. Also, I thought System Reserved was supposed to be 100 MB and mine is 350??

So do I have a clean install or a repair install? There have been a couple of glitches (display adapter acting up and WMP initially not playing any files until I reinstalled mf.dll file).

Any comments? Help? Suggestions? Thank you in advance.

A:Confirm "clean" vs "repair" install from .iso?

With Windows.old, doesn't look like a clean install to me.

You didn't have to "format" or "set partitions", but you should have deleted ALL existing partitions on disc 0----if you wanted a clean install. Deleting all partitions turns the entire disc 0 into "unallocated space" and you then install directly to the unallocated space---without directly partitioning it.

Was your E drive disconnected when you did the install to C? E should not be "active".

I know next to nothing about Windows.old--maybe you can just delete it instead of a re-do, but a clean install is not going to have it.

I've seen System Reserved vary in size, but not sure I ever saw 350. But you should have deleted it as well.

8 more replies
Answer Match 92.4%

I tried using the "Detect and repair" option on the Help menu of MS Word; it gave up when it couldn't find WORDRET.MSI. I'm using a Sony VAIO notebook with Windows XP, so my Word source files are buried within one of my "Application Recovery" CDs.

Any suggestions?

A:"Detect and repair" fails in MS word

Sounds like this:

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Answer Match 92.4%

Can you clean install to a different partition (I got XP on C and planing putting Vista on D) with the "Upgrade" version of vista or no you cant.

Based on this:
Its not.

A:No "clean install" in "Upgrade" version of Vista

Ether you have to format your hd or put it over xp
P.S you need xp product coad if you clean install the hd

4 more replies
Answer Match 92.4%

Is the time to "Upgrade from vista to 7 supposed to be wayyy longer then it would to do jsut a clean install? (For example, hanging at 18% for a while while installing during upgrade)

(posting this since i cant get any replies to a previous topic)

A:Install time difference between "Upgrade" and "Custom"

The upgrade process will always be longer, and sometimes considerably. The upgrade process has to move/relocate previous files and keep certain registry entries based on software already installed. Did the upgrade eventually complete? (it's a silly question but you could be dual booting). If not then it could be a bad burn and your systems is taking it's time trying to read the install files from the DVD.

9 more replies
Answer Match 91.98%

Be kind, I'm more than a little stressed at the moment...
I did a stupid thing. When I upgraded all 5 computers here to Windows 10 several months ago, it went SO WELL I figured doing the November upgrade yesterday would be a snap. Stupid, stupid, stupid.

Ran the Microsoft thing, got the ISO, put it on the flash drive, did the upgrade. It churned, and did it's thing and EVENTUALLY I got a blue screen where it said something about "apps". Waited. It'd periodically change and EVENTUALLY I got the screen about being back in a moment or just a moment or some such. Where it sat... After an hour or so I figured it was doing SOMETHING very slowly and decided I'd leave it for the night. Went to bed.

This morning, SAME screen still there. Figured it was having a problem and pressed a key on the keyboard. Blue screen disappeared and I was in the system. Except the system is now UNUSABLE.

I have a constant mouse pointer with blue circle indicating busy. I can RUN the Task Manager and it shows between 18 and 30% busy (depending on which time I reboot) but it never updates, and hitting "cpu" doesn't update and show me WHO'S using the cpu. Scrolling down, EVERYBODY is 0. wsappx is running, but I can't kill either the one service that it shows OR the task. I have no idea if that's the culprit.

I can't even shut the thing down clean... I can open the menu, I can hit power, but when I tell it to shut down it just sits there.

I've lost BOTH RAID 0 arra... Read more

A:System unusable after "successful" 1511 (1115, 1511, whatever) upgrade

Hi GracieAllen,

I see you can get to the recovery screen and troubleshooting. Can you get as far as Advanced Options and can you try a System Restore?

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Answer Match 90.3%

Hi there!
First of all thanks for the great toturial and the forum.

I tried to do the in-place upgrade from Windows 10 (build 1607) in order to "repair" my system (there are some quirks I want to get rid off) using a freshly created USB (as per description), but it fails with the message "make sure that there is enough disk space available in your PC" (rough translation from german; see attached screenshot) without any further information.

It then automatically cycles back to the question on how to install (i.e. with keeping data and apps or without) and then back into the above mentioned error message.

This is what I already tried or made sure of prerequisites needed:
I have made sure that there is definitely enough disk space available.My C: partition (where windows resides on) is 106 GB large and has currently over 58 GB of free space available.The system partition that is supposed to be 350 MB is still 350 MB (I read something about this potentially being reduced to 100 MB by other tools ...).I have deinstalled the Kaspersky anti virus tool (reinstalled it now after several tries with no success).I have disabled (i.e. fully decrypted) the disk encryption bitlocker on all disks.

My partitions (as seen from "Mini Tool Partition Wizard" and "Disk Manager"):
Do you have any ideas on what else could be wrong?
What intrigues me most is the fact that there is no further information in the error message on what or where is missing... Read more

A:In-Place Upgrade fails with message "not enough disk space"

Hi, Mark and welcome to Ten Forums.
Have you tried to mount the ISO in File Explore, instead if using an USB stick?
I just download the current ISO here: Windows 10 ISO , mount it in File Explorer and run the setup.exe.

22 more replies
Answer Match 89.88%

Interesting issue. Have a Win7 x64 ultimate oem box, lost the original key, replaced motherboard, cpu, bought a retail copy and key, used the key to activate to get the nag screens without using a program to circumvent. This was a couple years ago.


I can't do an in place upgrade/repair. The option for "upgrade" never shows up. It will allow me to install on any of my hdd or in a new folder on my ssd. The system as a whole is usable and has no major issue that I can see other than this one. It may also be notable that the installation DOES NOT check for updates before moving on to the license agreement and partition check.

It will not upgrade to 10, either. It gets as far as setting up temporary files then crashes to the desktop. The reason behind the 7 reinstallation was to correct any issues with the OS that may be causing the 10 installation issue.

Any ideas? I've done the basics, malware free, chkdsk, my checksur log is pretty f-ed up for windows updates. I'm thinking that's probably not the cause, however.

A:Overlay/repair/in place upgrade - no "upgrade" option

Hello fxdmusic Welcome to the Seven Forums! No upgrade to repair option?

Well I won't recommend a repair of the present installation but seeing a fresh copy of 7 go on and grabbing SP1 required if you are planning to move onto to W10! Presently I have a working dual boot of both 7 and 10 across two separate hard drives where the second first seeing a clone of the previous 7 host drive now set as the second in 10's BCD boot order had failed on the spot to see the upgrade go on! What?

Following the failed first few attempts where the clone was thought to be the problem preventing the upgrade from completion when just after the first restart once the setup files had been copied to the drive from the usb installation key the Media Creation tool first used and later a 3rd party program for seeing another iso single not combination 32/64bit for 10 Pro that went onto a 16gb flash drive but seeing both 32bit and 64bit downloads the 32bit for a planned VM project later it wasn't either usb key or the second fresh install of 7 to the second drive.

But?! it was discovered that two storage and backup drives were what were seeing the newer version's boot files and temporary set up folders placed on them! Do you have any other hard drives internal or external plugged in while trying to upgrade? Unplug those before trying again!

Before I ended up taking a good look at the clean install guide seen at Ten Forums one of the other sites seen at Windows 10 Tutorials[2]=Installation%20and... Read more

5 more replies
Answer Match 87.78%

To be honest, I just downloaded Windows Update Readiness Tool because my "Turn Windows Feature On or Off" shows up blank every time I open it just like the picture attached.

So, I researched that the way to fix it is by installing Windows Update Readiness Tool, and so, I did. But, when I try to install, it LITERALLY "fails" to do so (as seen on the other pic) . Can anyone help me resolve this problem? I want a concrete answer with steps for me to follow. I don't care however complicated those steps may be, as long as they definitely fix the issue.

Thanks to all who help

A:Windows Update Readiness Tool Literally "Fails" to install

Run sfc /scan now using option 2 in this tutorial: SFC /SCANNOW Command - System File Checker

1 more replies
Answer Match 87.36%

I've recently wanted to install 'Rome: Total War' onto my computer, the installation works fine up until right at the very end [very annoying!], the installation decides to stick/crash on 'publishing product information' and then it closes out of the blue, and all my installation files are deleted, Some help would be really appreciated in helping me try to solve this.

The installation works on a copy of windows Xp without service pack 2, but as soon as i install windows server pack 2, the problem just re-appears, im guessing my problem has to do something with the installation of windows server pack 2.

I've tried ALOT of things to try and solve this issue, including searching the internet [most of the seem to be VERY old threads from late 2004 about this exact issue] and following installshields advice and other peoples ideas on how to solve this issue, but no solution has seemed to pop up for me.

All help is appreciated, and feel free to ask me for more information if you require it!

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Answer Match 87.36%

A while back I successfully upgraded my Windows 7 to Windows 10, and then reverted back to Windows 7, with no problems. Today, I created a new partition and attempted to do a clean install of Windows 10, using a flash drive. Install failed, with the message "This PC's processor doesn't support a critical feature (NX)." Has the Windows 10 installation changed in the meantime? What's the problem? I checked the BIOS, and could find no mention of NX.

A:Install fails my computer "doesn't support NX"

Use a utility such as CPU-Z to determine the model of your CPU and which features it supports. If it supports NX, then there should be somewhere in BIOS (see CPU features or similar) to enable it. It could be referred as PAE or DEP or other name. Just enable all CPU features to make sure.

EDIT: I just ran it to see about my CPU (Intel Core-i3 3220 3GHz, 3rd generation i3), but these is nowhere clear that is supports NX. Use Aida64 instead. Go to motherboard -> CPUID and you should see all supported functions.

9 more replies
Answer Match 86.52%

The light weight gateway is being installed on windows server 2008 R2 sp1 domain controller.
=== Verbose logging started: 10/30/2016  15:52:44  Build type: SHIP UNICODE 5.00.7601.00  Calling process: C:\Users\adintg\AppData\Local\Temp\{9D17F9BE-88D6-4AB6-A188-6008DA2407AA}\.be\Microsoft ATA Gateway Setup.exe

MSI (s) (20:B0) [15:52:49:364]: Executing op: ProductPublishClient(,,)
MSI (s) (20:B0) [15:52:49:380]: Executing op: SourceListRegisterLastUsed(SourceProduct={4632A5E2-B516-4D6A-824F-9B579B604A85},LastUsedSource=C:\ProgramData\Package Cache\{4632A5E2-B516-4D6A-824F-9B579B604A85}v1.7.5402.41928\)
MSI (s) (20:B0) [15:52:49:380]: Entering CMsiConfigurationManager::SetLastUsedSource.
MSI (s) (20:B0) [15:52:49:380]: Specifed source is already in a list.
MSI (s) (20:B0) [15:52:49:380]: User policy value 'SearchOrder' is 'nmu'
MSI (s) (20:B0) [15:52:49:380]: Adding new sources is allowed.
MSI (s) (20:B0) [15:52:49:380]: Set LastUsedSource to: C:\ProgramData\Package Cache\{4632A5E2-B516-4D6A-824F-9B579B604A85}v1.7.5402.41928\.
MSI (s) (20:B0) [15:52:49:380]: Set LastUsedType to: n.
MSI (s) (20:B0) [15:52:49:380]: Set LastUsedIndex to: 1.
MSI (s) (20:B0) [15:52:49:380]: Executing op: End(Checksum=0,ProgressTotalHDWord=0,ProgressTotalLDWord=55531884)
MSI (s) (20:B0) [15:52:49:380]: Doing action: RemoveExistingProducts
MSI (s) (20:B0) [15:52:49:380]: Note: 1: 2205 2:  3: ActionText 
Action ended 15:52:49: InstallExecute. Return value 1.... Read more

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Answer Match 86.52%

Attempts to install XP service pack 2 fails on multiple tries- - get "Access Denied" message after a few minutes.
Question: what fix?
MY Hard drive died a week or so ago. Installed new one and ran OEM CD system install (SP1 version). Old system SP2 was installed prior to 2006.
A little more info: Microsoft FAQ's refer to a SP2 blocker program (for corporate use); it is found in the registry. I don't find it there - nor did I expect to.

A:XP SP2 install fails:: get "Access Denied"

Did you use the OEM disc that came with your PC?

Click this link and post back with your results.

2 more replies
Answer Match 85.26%

Hi all,

Sorry to repeat a question I see a lot of instances of, but none of those seem to be addressing my problem correctly.

I have not done anything new to my computer in recent days, so this problem has caught me off guard (I see most instances of this problem come after upgrading to Windows 7, I have had Win 7 installed for a while now).

Here is a summary of my problem:
1) My computer recently got stuck on the "Starting Windows Screen." So I manually held the power button to reboot.
2) On reboot, it said there was a need to run a startup repair, which I did. Everything checked fine, except for the last one which said "System Volume on Disk is Corrupted," which it claimed to have successfully fixed.
3) After rebooting from repair, the system gets stuck on "Starting Windows Screen" for a good 10-15 minutes, after which it runs a registry check. After it completes that I get hopeful -- but the screen then gets stuck on an all black screen with just the mouse cursor and nothing more.
4) Additional note: Attempting to start the computer on "safe mode" leads safe mode startup to become stalled on "DRIVERS\CLASSPNP.SYS"
5) The lastest attempt to repair yielded this message: "Startup repair cannot repair this computer automatically.
Problem event Name: Startup Repair Offline
Problem signature 01: 6.1.7600.16385
02: 6.1.7600.16385
03: uknown
04: 21201099
05" AutoFailover
06: 2
07: Corrupt Volume
OS Version: 6.1.7600.... Read more

A:Stuck on "Starting Windows", Repair Shows "System Volume on Disk is Corrupted"

Hi Stan, Hopefully I can help you out....or at least lead you in the right direction. From my experience, the symptoms you are suggesting sound like perhaps a dying Hard drive.

1. Do you have the windows 7 boot disks that came with your computer or when you bought the Operating System? If so, you could try and insert one of those and boot from it, and attempt to repair the installation. (this won't affect your data, only the windows system files).

2. If that doesn't fix it, you could try a fresh reinstall of windows 7, and see if that works.

3. If neither of those work, its likely that because of the fact that when windows is repairing itself, it is generally putting copies of its system files in the same physical location on your disk. Because your disk is obviously not completely dead, ie....its still loading to the windows 7 startup screen, its just copying files to the bad sectors on your hard drive and gets stuck when loading. This is especially my guess because you said Safe mode is having same problems, even after attempting to repair. In the past, I've tried and salvage a disk by reformatting it and only leaving on partitions which do not contain the bad clusters. This takes some time, and some guess work.....and really this is only a "bandaid" fix because once the disk has bad clusters, its only a matter of time before these things give out. You wouldn't want to trust your important data on it anyways....

I hope this leads you in ... Read more

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Answer Match 85.26%

Current situation: 2 minutes remaining in a repair installation of WinXP Home, I get an error with a large X and the words "has not passed Windows Logo testing." Below that, it says "This software will not be installed...."
If I click OK or turn off at this point, the pc reboots and restarts the setup program at 39 minutes remaining. If the CD is not in place, I get a blue screen asking for the CD.

Anyone know if this is salvageable?

Thanks, Kimmer

P.S. History: PC simply started to refuse to load desktop. Not for any ID. Not in Safe Mode. Running Recovery Console and using Chkdsk/r found and corrected errors, but didn't change the problem.

A:Solved: "has not passed Windows Logo testing" at end of XP Repair install

9 more replies
Answer Match 85.26%

There's a bit of a back story here...don't know if it'll help but it'll show how I got here.
First started with trying to install SP3 and quite a few updates. I downloaded them, installed them, and on restart got the stop 0x24 code. I did some research and found a way to remove SP3 (through Recovery Console I think) so I did that and then got stop 0x8e code with "SASKUTIL.SYS". Again did some research found out it had to do with Superantispyware, so I disabled that file in Safe Mode and my pc went back to working, although start up was a bit slow, I then uninstalled Superantispyware :(

Second I started removing most of the updates that had installed along with SP3. I figured they were the cause of my pc starting up slower. Also Windows Media Player 9 wasn't working now (something about it not being properly installed I think...not sure exactly what came up, didn't write it down). So I'm going through the updates and removing them one by one and uninstalled this one update(didn't write it down and am now kicking myself), after unistalling it my external hard drive and mouse stopped working. The keyboard was still working and I was able to restart Windows. However on restart I got "Process1_Initialization_Failed" stop: 0x6b(0xC000007A, 0x00000008, 0x0, 0x0). I did some research on this also and didn't really find anything on my particular problem. So I ended up doing chkdsk /r. That didn't fix it, and then I decided to try a repair install, which I saw w... Read more

A:[SOLVED] XP Pro Repair Install - Getting "The file 'Asms' on Win XP Pro CD" is needed it sorted, although not by any way that i found...ended up using this

I was able to get back in windows and do a system restore. Everything is working good again

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Answer Match 84.84%

I've been trying to repair install Windows 7 (SP1) and every time I get to the second step (Gathering files, settings, and programs) it cancels itself and displays this message:

When I click OK, it brings me back to the desktop. When prompted, I do opt to install updates and it takes about a second then jumps to the next step. I do not think it is downloading anything in that time. I do not have any CMD access, I get 0xc0000142 when I try to open CMD. What should I do to fix this? If it helps, I have an XP install dual booted with this install.

A:"Setup can't continue." Windows 7 Repair Install

Have you installed all of the important and optional Windows Updates? It may require several reboots after which you Check for Updates until there are no more.

Is this by any chance the original HP factory preinstalled Win7 which is the worst possible install one can have of Win7, larded with bloatware and useless duplicate utilties which interfere with better versions built into Win7? If so I would strongly consider a Clean Reinstall - Factory OEM Windows 7 .

If you want to keep expiring XP on the drive, post back a screenshot of Disk Mgmt so we can better advise you on which partitions to keep. Meanwhile try rebooting while tapping the ESC key to see if HP onboard diagnostics will boot and run from the F9 boot menu.

3 more replies
Answer Match 84.84%

Hello, all?

Have been fighting (and losing!) a problem with my Win7 32-bit Home Ult SP1 no longer being able to accomplish Windows Updates. Got much assistance from NoelDP in the appropriate venue, but the problem seems not to be solvable in an elegant way.

The options that seem left are Repair Install of Win7...and clean installation of Win7 and all applications/patches/updates/etc. I'm struggling to avoid the clean install.

I've cloned my primary system drive to an alternative drive, and that clone starts into Win7 just as the primary drive. (It replicates the "No updates for you!" problem, of course.)

So far, I've been unable to get the Repair Install to work. I read the tutorial, downloaded the correct Win7-SP1 ISO, burned it to disk.

After starting Win7 from the drive I want to be "repair installed" and launching Setup.exe from the DVD (as an Administrator), I get the familiar blue "Install Now?" dialog. Clicking assent segues to the expected "Setup is copying temporary files" screen and expected HD activity, then the expected "Setup is starting" screen. After a second or three of "Setup is starting," the process stops (w/o explanation) and loops back to the "Install now?" dialog.

FWIW, I've also copied the DVD's files to a separate folder on another drive that's available and have mounted the ISO in a virtual drive. Trying these two sources gives the same result as described in paragrap... Read more

A:Win7 Repair Install "Loops" and Doesn't Run

When was the last time you had a reinstal similar to the perfect one compiled here? Clean Reinstall - Factory OEM Windows 7
If the answer is never then it couldn't be more clear that you are overdue since you have massive corruption that causes almost nothing important to work right.

Did you run SFC /SCANNOW Command - System File Checker

Did you uncheck everything in msconfig>Startup and then >Services after Hiding all MS Services, then try Repair Install?

Try uninstalling your AV.

3 more replies
Answer Match 84.84%

On the very first boot after completing a successful, error-free Repair Install (using the SevenForums tutorial), and after entering my username and password but before the desktop appeared, I received the following BSOD message:


STOP: 0x0000003B (0x00000000C0000005, 0xFFFFF960000F3530, 0XFFFFF8800A954ED0, 0X000000000000000)

win32k.sys - Address FFFFF9600003530 base at FFFFF96000030000, DateStamp 53f7e75f

I saved the kernel dump (no mini-dump was created, even though I have that enabled) and the boot log, and uploaded them here. However, once that was done I was already in the process of over-writing the problematic boot volume with a cloned backup volume, so I was unable to run either the DM Log Collector or SF Diagnostic Tool, so I cannot upload those (sorry).

I should also explain that the reason I performed the Repair Install in the first place was that I had been experiencing some weird behavior from a few pieces of third-party software for the last several months that their vendors were completely unable (or unwilling) to resolve, and SFC /SCANNOW never reported any errors, so in the end there was nothing left to try but a Repair Install.

(If it matters, here are some examples of the symptoms of weird behavior that no one was able to solve: A couple of apps (such as from DataViz) worked fine at first but eventually stopped accepting any data pasted from the clipboard, two different company's a... Read more

A:64-bit Win 7 SP1 BSOD "SYSTEM_SERVICE_EXCEPTION" post-repair install

I would prefer a minidump.

Follow it: Dump Files - Configure Windows to Create on BSOD
Go to Option Two, Point 2. Download the .reg file and merge it in registry by double clicking it.

Now wait for another BSOD. When it occurred, search the .dmp files manually in the default path: C:\Windows\Minidump or %SystemRoot%\Minidump. See if the crash dump is recorded or not (hopefully it will be recorded).Post it following the Blue Screen of Death (BSOD) Posting Instructions.

EDIT: Post the zip after another BSOD, whether there is a minidump or not.

3 more replies
Answer Match 84.42%

I have a client who was haing issues with firefox. yesterday he attempted a system restore on his Lenovo k410 (win 8 64bit) desktop (without my blessing). it then got stuck in the infamous windows repair loop. the lenovo screen starts then it says attempting repairs, screen goes black and then it briefly flashes "Your PC ran into a problem and needs to restart. We're just collect info, and then we'll restart for you".

Well I assumed (and google told me) I need to enter advanced startup options. the problem is nothing I do will get me there!

I've tried to boot to a retail iso just to do a repair install. I've also tried to boot to win 8 repair media created on my win 8 machine (both x64). when attempting to boot with either one the win 8 blue square "Your PC ran into a problem and needs to restart. We're just collect info, and then we'll restart for you" and then it gets stuck. it then returns to the original screen, rinse and repeat.

and no luck getting into safemode!

I've found many folks with the similar issues and the only answers revolve around getting into advanced start up options. obviously I can't do it via windows and again I'm unable to boot properly from repair disc (cd or usb) or retail iso.

once at the clients house I was able to hit f2 to get to lenovo's one key rescue. I did not start it because I had not yet backed their data up. I booted to ubuntu and got the data off. now I am unable to even get to the f2 options!... Read more

A:stuck in "repair" loop, can't boot to repair disc or install disc...

Run Seatools long test. Remove all but one stick of RAM and run Memtest on each stick of RAM separately. If you get any errors (Red) that stick is bad and needs to be replaced. Tell us how you get along.

4 more replies
Answer Match 84%

Hi all,
My Windows XP SP3 Professional suddenly crashed yesterday, and now all I see is a blinking cursor at Bootup. Any suggestions? I've ruled out any hardware faults.
So, I am trying to re-install WindowsXP SP3 Professional on my hard drive, I booted up using my WinXP CD, went to Install (not "R" Recovery Console).

On the screen where it asks you for the Drive and Partitions to install on, there is no "R" for "Repair" option. Why? I see it on all the online tutorials, but just not mine. I do have a second hard drive in the comp. with a corrupted Windows XP on it, but again, no "R" for Repair option.

Please help


A:Windows XP - Why No "Repair" Option in Install?

When you repair, you go to install, and then the option is repair.

three quarters of the progress down this link

2 more replies
Answer Match 84%

having problems with my Windows 7 (some functions not working like "Personnalmize" where I get an error message from explorer.exe telling that "the interface is not supported", or unable to acces some functions of the User Account management...), I decided to apply a "Repair Install", as explained in the tutorial published by Brink on February 2009
It started correctly, up to Step 8 and then, I got a message telling something like (sorry about my translation, but I'm french) "Windows can't get information about disks on this computer" and then, the process stops.
I tried to boot from a Windows 7 with SP1 CD. And then to ask for a repai, but to no avail

My computer has the following configuration :
1) Connected to the main board
- 2 hard disks installed in extractible racks, so I can easily remove them
- One has the Windows 7 system installed on it
- The other one has the data
- 1 hard disk permanently connected. This disk has a "small" Windows 7 I could use in case of failure of
the "normal" system
2) Additional disks connected via USB ports (one for photos, one for vid?os, one for audio)

So, in cas of some problem, I can always run in "degraded" mode

But I would really like to brmy "normal" Windows 7 system to its full functionnalities and thus would like to
repair it, while keeping all user profiles and programs installed these last 4 years !

If ... Read more

A:Unable to run a "Repair Install" of Windows 7

Unplug all other HD's and peripherals, Test the HD with a full Disk Check and the maker's HD Diagnostics, establish a Clean Boot, run SFC - all from the Troubleshooting tutorial in my signature pic below.

4 more replies
Answer Match 84%

After installing a new mobo I ran a repair install. It took a couple of passes but it finally got all the devise drivers it needed and I thought I was home free. However, on the last pass it gets to "Setup is restarting...", goes to the product key input screen where it rejects my original key. (?!!) How do I stop the reboot from restarting Setup? F8 gets me the usual menu but no matter what I select it wants to continue with Setup. There must be a file it is finding that triggers that. If I knew what it is, I could zap it (I can access it by booting UBCD) and get on with my life (and upgrade to Windows 7). It isn't boot.ini so what and where is it?

A:XP repair install - "Setup is restarting..."

8 more replies
Answer Match 84%

In trying to do a repair install according to the Seven Forums tutorial I am running into a loop of some kind.

I get all the way through step 9 but without issue...but instead of a final restart...I get sent back to the initial "Repair Install" screen in the step1 picture attached. Have clicked on "Install now again but same result...back to step1 jpg ?

I unisntalled SP 1 from my system before running setup.exe from the install DVD.

Anyone know what I am doing wrong here ?


A:Trouble doing a tutorial "repair install"

Buy Windows Products Windows 7 Special Offers Shop Your Favorite Store

5 more replies
Answer Match 84%

Every disk and/ or folder when I tick sort by name-ascending the damn thing reverts to date modified-descending if I leave said disk or folder and return. I tried "Enable_Auto_Arrange_in_File_Explorer.bat" and "Reset_Folder_View_Settings_of_All_Folders_to_Default.bat" courtesy of Brink to no avail.

Is there a way to get file explorer back to default sort (by name-ascending) for all disks, folders and sub-folders at once?

It was all fine last week and I've no recollection of playing with any settings. Very frustrating.
Thank You.

A:File explorer sort reverts to "date modified"

Solved by reinstalling. Pity but also got rid of a lot of rubbish.

0 more replies
Answer Match 84%

Whenever the laptop gets out of range or I just simply turn it off, the next time it automatically finds and connects to a wireless network, it is always "Work Offline" under the Tools menu on IE7.

When I clear the checked box against this it is quite happy to connect and operate normally .... til the next time!

What am I doing wrong to be having this (minor) problem?

More replies
Answer Match 83.58%

I am stuck on "Start Windows normally" and "Launch startup repair"
When I choose "Start Windows Normally",it gives me blue screen with the following error:Unmountable_Boot_Volume.On "Launch startup repair" I am stuck on the Windows 7 wallpaper with cursor and can't even open Cmd trough Shift+F10.I've tried re-installing windows from USB stick and I am also stuck on "Setup is Starting".Any help please,and how much I am screwed?
P.S-On Advanced boot options I can't use Safe Mode,Safe Mode with Networking,Safe Mode with Command prompt and Last Known Good Configuration,it gets me back to "Start Windows Normally" and "Launch startup repair".

A:Stuck on "Start Windows normally" and "Launch startup repair"

Time to boot to an external testing/repair environment, such as a Win7 Repair disk or a hard drive test disk.

5 more replies
Answer Match 83.58%

I have looked around for help on this issue and havn't been able to find a resolution that works. I think because I havn't been able to find any imformation on my specific issue.

I am one of the most computer literate people I know, so when a co-worker mentioned to me that he was having problems with his computer, I agreed to look at it. His problem was simple, he had a lot of viruses. I have cleared most (however I assume not all) viruses and instinces of spyware. The computer worked fine for a little while while I did some final checks on his computer, then the problems started.
He has a Dell Inspiron 710m Laptop, running Windows XP Pro. (Service tag 8sk8091)
As far as I can tell, he has not added or upgraded it in any way. He only has some basic programs.

I know that the issues might have something to do with his wireless.
He is running the IntelŪ PRO/Wireless 2200BG.
The computer is getting stop errors (BSOD)

The first one was called DRIVER_IRQL_NOT_LESS_OR_EQUAL Stop: 0x000000D1 amd listed the file w29n51.sys (which upon further study, turned out to be a file related to his wireless.)

I have already updated the drivers and reinstalled the program with the latest versions on the Intel website.

I also noticed (though with not frequent) the stop error with the same name and stop code, but which listed the NDIS.sys file (which upon further study turned out to be a system utility).
and now, I have gotten a stop error of 0x0000000A, (IRQL_NOT_LESS_OR_EQU... Read more

A:Solved: Windows "logs off" after "open with" repair (userinit.exe)

16 more replies
Answer Match 83.58%

I think I have a virus. My Explorer home page keeps changing to ABOUT:BLANK
a Spyware detected message appears, a HOTSYNC illegal operation message appears, the Freecell game also produces an illegal operation. I've tried running CWShredder, Spybot - search and destroy, nothing helps.
Here is my HiJackThis log any suggestions appriciated.
I also have Windows 2000 installed on the same pc do I need to produce a seperate hijackthis log for that?

Logfile of HijackThis v1.97.7
Scan saved at 09:07:46, on 12/06/04
Platform: Windows 98 SE (Win9x 4.10.2222A)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\SYST... Read more

A:explorer home page reverts to "about:blank"

Hi rambleon

Welcome to TSG!

Run Hijack This again and put a check by these. Close ALL windows except HijackThis and click "Fix checked"

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = file://C:\WINDOWS\TEMP\sp.html

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = file://C:\WINDOWS\TEMP\sp.html

R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = file://C:\WINDOWS\TEMP\sp.html

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = file://C:\WINDOWS\TEMP\sp.html

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = file://C:\WINDOWS\TEMP\sp.html

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = file://C:\WINDOWS\TEMP\sp.html

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,HomeOldSP = about:blank

O2 - BHO: myBar BHO - {0494D0D1-F8E0-41ad-92A3-14154ECE70AC} - C:\PROGRAM FILES\MYWAY\MYBAR\1.BIN\MYBAR.DLL

O2 - BHO: (no name) - {409806E0-BC45-11D8-8C4A-00500F576E2E} - C:\WINDOWS\SYSTEM\LPBEAC.DLL

O3 - Toolbar: &SearchBar - {0494D0D9-F8E0-41ad-92A3-14154ECE70AC} - C:\PROGRAM FILES\MYWAY\MYBAR\1.BIN\MYBAR.DLL

Restart to safe mode.

How to start your computer in safe mode

In safe mode find and delete:


Also in safe mode navigate to the C:\Windows\Temp folder. Open the Temp folder and go to Edit > Select All then Edit > Delete to delete the entire contents of the Temp folder.

3 more replies
Answer Match 83.58%

I am running Windows XP and prefer the Theme and Appearance to be "Windows Classic Style".

Intermittently, after reboot, the Appearance reverts to "Windows XP Style"

I have tried to disable the Themes Service under Control Panel > Administrative Tools > Services, but the Themes service will restart after reboot and boot with the XP Style appearance.

I am OCD so please help if you know a solution! Is there a way to permanently disable the Themes Service?

I prefer not to mess with registry since I have no experience with that.

A:Appearance Reverts to "Windows XP Style" after Reboot

If you right click on the service and choose properties, you can change so that it does not auto start, just make it as "disabled".

2 more replies
Answer Match 83.16%

I am having this really strange error with one of my computers.

My computer (running Windows XP Home) boots normally and I can use it just fine. When I leave it alone for a while though, I come back to a screen with the message "Hard Drive not found." If I reboot the computer it loads normally and I can use the computer like nothing ever happened. It has done this twice now. It doesn't happen while I am using the computer but if it sits for a while this will happen.

Any suggestions as to what this is?


A:"No Hard drive found" message after successful boot.

Could be an issue with it going into standby mode or the power saving feature where you can cut the power to the HD after a certain amount of time.

Try right click desktop -> properties -> screen saver -> power, and make sure turn off hard disks is set to never (these steps are for win 2000, but I think it works for XP too). You could also turn off standby mode and see if you get the same problems.

1 more replies
Answer Match 83.16%

Hello everyone,

Problem: Win 7 64bit - "Preparing your desktop..." on boot everytime after successful chkdsk.

My laptop is Acer V3-571G ( Acer Aspire V3-571G-6407 15.6-Inch Laptop (Black): Computers & Accessories). HDD, no SSDs. No HW malfunctions or anything since bought ~1 year ago.

Can't access any .msc ("dependency or service started to fail...") (so I can't create/access an admin account or use system restore) or .exe files , the sound is gone (I didn't install any outdated sound drivers).

At first, "preparing your desktop" caused all my start button contents gone. Then I logged off, logged back in - they were there, only "recent files" missing. Rebooting 2nd time resulted in "prep..." but start button contents intact. Some progress lol?

I also cannot download any files from the internet. This later throws some "tdDB ..." error.

Frequent "system_path... refers to a location that is unavailable. It maybe somewhere on your HDD... blahblah.".

Tried 5 subsequent reboots. None of them corrected the desktop. Made it even worse (black + Windows classic default style), so I had to log off/on again.

I don't have a Win7 64bit repair CD close by and can't access system restore. What are the options then?
Any reliable solutions/software for a rebootable CD?

P.S. I looked in the inet how to launch cmd in admin mode and such. But even run as admin doesn't work.

A:"Preparing your desktop..." on boot everytime after successful chkdsk

ADDITIONAL NOTE: chkdsk has replaced 5-6 bad sectors on laptop's HDD. Maybe there was files in those sectors related to the "thorn apart" user profile on Win7? (It's not corrupted I think, as it does not tell me I was logged onto a temp. profile (before welcome screen).)

Please help!! This is extremely annoying.

6 more replies
Answer Match 83.16%

I have 2 laptops and a desktop on my home network, all plugged into the router. The 2 laptops connect to the network and internet. The desktop shows "connected", is able to ping the router but cannot connect to the internet.

All are using XP home sp2. The desktop was just introduced to the existing laptop network. I have swapped the router, cable, and ethernet card for grins (i am tech enough to have had some of each laying around). Clearly it's a settings problem.

Dynamic IP address.
/ipconfig indicates same gateway as laptops. ("")
Worked perfectly on a previous network.

Any help would be greatly appreciated, I am at my wits end.

A:Network "connected", router ping successful but no Internet

Try this

Please reply if worked

25 more replies
Answer Match 83.16%

I am having this really strange error with one of my computers.

My computer (running Windows XP Home) boots normally and I can use it just fine. When I leave it alone for a while though, I come back to a screen with the message "Hard Drive not found." If I reboot the computer it loads normally and I can use the computer like nothing ever happened. It has done this twice now. It doesn't happen while I am using the computer but if it sits for a while this will happen.

Any suggestions as to what this is?


A:"No Hard drive found" message after successful boot.

Just an idea: try going to the Power Option?s in Control Panel and turn off the hard disk Sleep ? Turn Off Hard Disk? ?after xx mins? change to Never. Then give it a try, let me know if it works.

1 more replies
Answer Match 83.16%

I have on old slow CD-burner, it still works, but I wanted a faster one. So I got a new womper stomper fast one, I have both in the machine, intending to use the old burner more for a ROM now.

When I try burning an audio CD with the new burner, it burns successfully with no errors. But when you listen to the CD, the first 2 minutes of the first song are missing. The first track just starts playing in the middle of the first song. The tracks are still the same length, so then the second song starts halfway through the first track, etc. etc. Everything on the CD is shifted about 2 minutes, with 2 minutes of silence at the end of the CD.

I burned the playlist on my old slow burner, using the same software, and the CD works perfectly.

I am using Windows XP-Pro
Nero 5.5 (latest update)

Thinking perhaps it was something with that playlist, I tried a different playlist, and burned another coaster.

I tried burning at different speeds, burned more coasters.

I uninstalled and reinstalled the drive, burned another coaster.

I disabled Windows default burn settings, burned another coaster.

So I finally called Samsung (makers of the new drive) went through their tech support, and they decided it was a bad drive. So I sent that one back and they sent me a new one. The new one does the exact same thing.

So either they sent me another bad drive, or it's a software issue. I've already burned about 15 coasters trying different things, with no success. Any suggestions?
 ... Read more

A:Solved: "burn successful" but first 2 minutes of first audio track missing when CD is played

7 more replies
Answer Match 82.74%

I am limited to a title length of 58 characters.. Here's a better title:
Audio level reverts to "48" intermittently after being set to zero.


Surface 3, Windows 8.1


More replies
Answer Match 82.74%

Tech Support Guy System Info Utility version
OS Version: Microsoft Windows 7 Professional , 64 bit
Processor: Intel(R) Core(TM) i5 CPU 661 @ 3.33GHz, Intel64 Family 6 Model 37 Stepping 2
Processor Count: 4
RAM: 8053 Mb
Graphics Card: Intel(R) HD Graphics, -293 Mb
Hard Drives: C: Total - 238366 MB, Free - 155257 MB; D: Total - 715399 MB, Free - 656724 MB; E: Total - 305241 MB, Free - 38534 MB; X: Total - 305243 MB, Free - 53866 MB;
Motherboard: Intel Corporation, DH55HC , AAE70933-501 , BTHC9490055Q
Antivirus: Norton Internet Security, Updated and Enabled

On Feb. 8, the "New Updates Are Available" icon appeared in my system tray. (I have Win 7 set to "download updates but let me choose whether to install them"). As I recall, there were 11 updates ready to be installed, but my Update History shows that 12 updates were installed, one of which was "Update for Microsoft Office Outlook 2003 Junk Email Filter (KB2492441)". All 12 updates installed successfully.

The "new updates are available" icon reappeared back in the system tray almost immediately after the updating was complete. So I installed that "Important" 3.4MB update. The icon reappeared. It wasn't until I had "successfully" installed KB2492441 a total of five times did I catch on to this seemingly endless cycle.

Could this be happening because I'm running Microsoft Office 2010 Professional, recently upgraded from Microsoft Office 2003 Pro... Read more

A:Solved: Repeated "Successful" Installations of KB2492441

If it pops up again, you can right click it and "hide" it. I won't show again.

3 more replies
Answer Match 82.74%

I had Win 7 and upgraded to Win 8 Pro, everything went OK. I obtained the license key to install Media Pack. Tried to install Media Pack it gets to 95% then fails and reverts back. I have restored my computer back to Windows 7 (from a back up), reinstalled Win 8, everything went OK. Tried to install Media Pack, gets to 95%again then fails and reverts back. I have tried everything listed on the various forms (to date), but nothing helps, MEDIA PACK INSTALL CONTINUES TO FAIL AT 95%, THIS SEEMS TO BE A COMMON PROBLEM
Further update, media pack upgrade was failing as above and reverting. I went into search, settings, entered "turn windows features on or off", unchecked media centre. Went back to add features,the media pack downloaded OK i.e. 100%. This has removed the option to add features from Windows 8 Pro and therefore the license key box. I then went back into "turn windows features on or off". Ticked to add media centre,followed the prompts, the files etc would appear to be present, said applying changes, however once again it stopped at 97% and reverted back.

Any help would be appreciated.


A:Media Pack Win 8 Pro Upgrade fails and reverts.

Need to analyze the log files.

Try to have a look into event viewer

Try to find log files in in


3 more replies
Answer Match 82.32%

from the disk what does it do? Will it erase data ,particularly the ones I want to keep?

A:What is a "repair install" for win2k

perhaps it'll fix what's broken/missing/corrupt.

depends what you want to keep and how it's affected by the repair and you won't know until you do it .

2 more replies
Answer Match 82.32%

Hey All, I am trying to do a repair install of Windows 10 with an .iso DVD. My only choice is to keep nothing when I want to keep personal files & apps. There is a message at the bottom that says "You can't keep Windows settings, personal files, and apps because your current version of Windows might be installed in an unsupported directory". It's installed in C:\Windows. Regards,

A:"Nothing" only choice to keep for repair install

See if there is anything in this tutorial that will help you. You need to use the same ISO file of the build you are running too. Repair Install Windows 10 with an In-place Upgrade - Windows 10 Forums

2 more replies
Answer Match 82.32%

I just ran "sfc /scannow", got the message "Windows Resource Protection found corrupt files but was unable to fix some of them. Details are included in the CBS.Log ...". I opened that with texteditor, and found 4
Cannot repair member file [l:36{18}]"Amd64\CNBJ2530.DPB of prncacla.inf ...

lines in the textfile. I read somewhere that one way to resolve this is to get the Windows 8 installation disk. However, I don't have that with me. What else can I do to fix this? Thanks

A:"Cannot repair member file " after running "sfc /scannow"


Dism.exe /online /Cleanup-Image /StartComponentCleanup
sfc /scannow
Dism /Online /Cleanup-Image /RestoreHealth
sfc /scannow


1 more replies
Answer Match 82.32%

If the default program for an extension is wrong, I find it most natural to change it using the 'Choose Program' option on the 'Open With' menu from the context menu for the file. However, that stopped working correctly a few weeks ago. It is supposed to bring up a dialogue that allows one to choose another program and, optionally, to make that be the new default for the file type. However, what is happening now is that it goes ahead and invokes an irrelevant program (the Emacs text editor) which cannot handle the file. I never see the 'Choose Program' dialogue.

(E.g., I am trying to open a video file with a different player, and, when I click 'Choose Program', it immediately hands the file to Emacs, rather than giving me the chance to say I want to use VLC. (Fortunately, Emacs realizes that the file is too big for anything it can normally do and awaits verification before actually trying.))

I know I can still modify the association using Folder Options; but I would rather get 'Choose Program' working again if anyone can show me how.

Running Windows XP Home SP3 on a dual-core AMD Athlon computer with AMD 960G for graphics. (I think the TSG SysInfo would be overkill for this issue; but I will provide it in a reply if someone thinks it could help.)

More replies
Answer Match 81.9%

I have windows 7 Ultimate with all updates. Every time I re-boot it, a window comes up saying "Activation was successful"

On the Computer properties screen it says Window are activated and genuine.

Diagnostic Report (1.9.0019.0):
WGA Data-->
Validation Status: Genuine
Validation Code: 0

Cached Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-TMVMJ-BBMRX-3MBMV
Windows Product Key Hash: 55n8g6xdzhe4AOWhmTzdzQoLfa4=
Windows Product ID: 00426-292-0000007-85042
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.1.7601.2.00010100.1.0.001
ID: {F2F2A2DC-4E3D-4C82-8A8D-05012CFC856A}(1)
Is Admin: Yes
TestCab: 0x0
WGA Version: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Ultimate
Architecture: 0x00000000
Build lab: 7601.win7sp1_ldr.160516-0600
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

WGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: Yes
WgaTray.exe Signed By: N/A, hr = 0x800700c1
WgaLogon.dll Signed By: N/A, hr = 0x800700c1

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x8... Read more

A:"Activation was successful" comes up every time I REBOOT

Try these steps. Windows 7 asking to be activated again after each reboot

3 more replies
Answer Match 81.48%

I tried to update a WinXP computer to Win8.1. The installation failed (longstory...not worth repeating).

Now at boot the screen appears offering the choice to boot to Windows Install or to the previous Windows Installation. The Windows Install is the default, so someone has to be ready to make the choice for the previous Windows installation, or the system will try to boot to the failed install. That causes a crash and an endless cycle of attempts until someone happens along to intervene and select the other choice. So if the power fails or an update installs, the machine goes into that endless cycle unless someone is present.

So how do I get rid of the Windows Installation choice. I've checked the boot.ini's not there. There's got to be a way to go back to booting directly to the original XP OS. But I'm stumped.

Any ideas? Thanks In Advance.

A:Solved: Failed upgrade to Win8 ... how to get rid of boot choice "Windows Install"?

Two ideas, but no guarantees.

Boot to the XP installation CD and repair the boot.

Try EasyBCD.

3 more replies
Answer Match 81.48%

I've decided to upgrade my Windows 7 Ultimate to Windows 10 with the free upgrade. Unfortunately, it has been stuck "Checking for Updates" for the last 30-45 minutes. Is this normal? I've updated two laptops, one Windows 7 Home and one Windows 8 and it didn't take nearly this long. I'm afraid I'm stuck in some kind of loop. I've searched the forum and couldn't find anything.

A:Upgrade Install Stuck on "Checking for Updates"

Originally Posted by ARAMP1

I've decided to upgrade my Windows 7 Ultimate to Windows 10 with the free upgrade. Unfortunately, it has been stuck "Checking for Updates" for the last 30-45 minutes. Is this normal? I've updated two laptops, one Windows 7 Home and one Windows 8 and it didn't take nearly this long. I'm afraid I'm stuck in some kind of loop. I've searched the forum and couldn't find anything.

Well, please disregard. It finally started installing.

0 more replies
Answer Match 81.06%

I am running a pentium 4 with windows 2000 an norton antvirus 2004. I was surfing the net and my browser home page changed to "about:blank". I have tried manually changing i back under the tools menu an have deleted all offline files and temp files in the same menu. Here is the Hijack This log for this computer. Please review and let me know if there are some lines that need to be removed and perhaps what else I can do. Thank you.

Logfile of HijackThis v1.97.7
Scan saved at 5:46:24 PM, on 6/15/2004
Platform: Windows 2000 SP4 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Ahead\InCD\InCD.exe
C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
C:\Program Files\Sony Handheld\HOTSYNC.EXE
C:\Documents and Settings\jmaple.MDM... Read more

A:Browser reverts to "about: blank" Here's HJT log

Run HJT again and put a check in the following:

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = file://C:\DOCUME~1\JMAPLE~1.MDM\LOCALS~1\Temp\sp.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = file://C:\DOCUME~1\JMAPLE~1.MDM\LOCALS~1\Temp\sp.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = file://C:\DOCUME~1\JMAPLE~1.MDM\LOCALS~1\Temp\sp.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = file://C:\DOCUME~1\JMAPLE~1.MDM\LOCALS~1\Temp\sp.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = file://C:\DOCUME~1\JMAPLE~1.MDM\LOCALS~1\Temp\sp.html
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = file://C:\DOCUME~1\JMAPLE~1.MDM\LOCALS~1\Temp\sp.html
O2 - BHO: (no name) - {029CA12C-89C1-46a7-A3C7-82F2F98635CB} - C:\Program Files\Kontiki\bin\bh309190.dll
O2 - BHO: (no name) - {419C9548-D1FF-42B6-BA3A-8E9705A75ACF} - C:\WINNT\system32\mpdhkbk.dll
O4 - HKLM\..\Run: [stcinstaller] c:\installer\id53.exe

Close all applications and browser windows before you click "fix checked".

Restart in safe mode
Open Windows Explorer. Go to Tools, Folder Options and click on the View tab. Make sure that "Show hidden files and folders" is checked. Also uncheck "Hide protected operating system files".
Now click "Apply to all folders", Click "Apply" then "OK"

Delete this c:\installer --> folder

Click o... Read more

2 more replies
Answer Match 80.64%

As you're aware, Vista had the 'capability' to do a clean install using the Upgrade DVD.

You could boot from DVD, do a clean install, not validate, then when in Windows, go to the DVD drive and install again, this time doing an upgrade and then validate.

This seemed to be kosher as reported on many sites. I know people who did it and all was well. Their Vista PCs run fine, and are completely up to date with regards to SPs and updates.

So, for an Upgrade price, it was possible to do a fresh install...will Win7 have this capability do you think?

Sorry if this has been covered....


A:Use "Upgrade" Media to do a clean install

Rod, there are different opinions about it and apparenlty MS has not released a definite statement (not that I know of). Most people (experienced ones) say yes, but the final answer will only be known for sure on the 22nd

2 more replies
Answer Match 80.64%

I am running 8.1 Pro on a Surface Pro 3.
I am not interested in updating to Win 10 at this point in time.
But my daily update keeps giving me, every day, a Failed to Install Win 10 message.
not critical, but annoying.
so, why is it so?

A:Why "Upgrade to Windows 10 Pro" failed to install

so no one knows why Windows is trying to update to Win 10 even tho I have not asked it to?

1 more replies
Answer Match 80.64%

Due to an unstable HDD I will have to reinstall my windows 7 from scratch onto a new HDD. My version of W7 is an "upgrade". The Question is do I have to reinstall XP first then W7 or can W7 go straight in quoting the product key etc for XP. The thought of clean installing W7 is bad enough but XP as well is mind blowing.
I hope some kind soul will know a way to do it in one.
Thank you in advance

A:Clean Install using "upgrade version"

6 more replies
Answer Match 80.22%

Three attempts were made to install Win-10 in a Win-7 system which resulted in automatic bounce back into Win-7.  I've updated all drivers in Zt-Systems Core-I7 machine.  Also perhaps relevant is that I can't update Win-7.  It just endlessly
searches but never finds updates to install.
Any help would be very much appreciated.

More replies
Answer Match 80.22%

Despite Win8's report indicating all my programs and hardware would be compatible with the new OS, Outlook stopped sending mail, and Acrobat Distiller would not spool to the printer after my "upgrade" (Microsoft's term, not mine). I tried reinstalling Office and all my Adobe programs, downloading new drivers for my printers, and of course crying ... to no avail. Win8 also wiped out all my previous restore points, so I used its suggested "refresh" function, which "refreshed" nothing and instead UNINSTALLED EVERYTHING EXCEPT WIN8! Thousands of dollars in programs and project files gone. Twenty-five years of e-mail messages deleted. My small business records destroyed. I am ashamed for believing, "Your files and personalization settings will not change," but hopeful they're still on my computer somewhere. Anyone know where? Bueller? Anyone? Help?

Tech Support Guy System Info Utility version
OS Version: Microsoft Windows 8 Pro, 32 bit
Processor: Intel(R) Celeron(R) CPU 550 @ 2.00GHz, x64 Family 6 Model 22 Stepping 1
Processor Count: 1
RAM: 2038 Mb
Graphics Card: Mobile Intel(R) 965 Express Chipset Family (Microsoft Corporation - WDDM 1.1), 5 Mb
Hard Drives: C: Total - 114399 MB, Free - 52466 MB; S: Total - 69 MB, Free - 53 MB;
Motherboard: Dell Inc., 0U990C
Antivirus: Windows Defender, Disabled

A:"Refresh" sounded innocuous (like "repair") but ...

Actually I think that Refresh reinstalls Windows 8, preserving many settings and user data and some (all?) Windows Store Apps. Legacy applications (you know, our useful desktop programs) are preserved only if you have made your own image file. And I'm not sure I would trust that. See this article for more info.

You may be able to recover some data using a data recovery program, such as Recuva. Remember that any usage of the system will potentially overwrite more data.

You had lots of data not backed up? Business data? If so, I think that I had better not make any comments.

3 more replies
Answer Match 79.8%

In Windows XP, fully updated, I have several folders full of mp3's and want to see the bit rate and duration. I right click on a column heading and select "Bit rate". I then click on "More..." so I can get to "Duration", and I select that one too.

But all the figures in the "Duration" column appear to be in "hours" and "minutes", so I see "00:04" or "00:03", but what I want is "minutes" and "seconds".

Any thoughts as to how to change this?

A:Solved: Windows Explorer "Duration" Column - no "Seconds", just "Hours" and "Minutes"

16 more replies
Answer Match 79.38%

Hope this query is in the right section -tried to use my LDS 1881 England Census CDs last night - but having problems with the Viewer.

I have V4 which up to now has worked perfectly - tried to re-install it
and I keep getting "Failed to extract file "Dll_ini" from binary table"
error message.

BUT no problems on my laptap which has the Viewer installed from the
same CD.

Have had a few problems with computer of late - it was in the workshop
3 weeks ago because of some corrupt Windows files - could that be the

Grateful for any advice, suggestions as to what to do!

More replies
Answer Match 79.38%

Hi..after a crash of the server (win2000,exch2000) we've copy the Mdbdata in another PC.
Reinstalled Windows 2000 Server and Exchange 2000 Server.
Now we're trying to mount the mailbox store (Priv1.edb 5 GB) but we receive this error:
The database files in this storage is inconsistent.
So, following the MS article n. 327156:
Eseutil.exe says that we have a "Dirty shutdown" database
"Eseutil /p" remains in "stand by" on "repair damaged database" step at 90% (the day after was still at 90%).
Any suggestion will be very appreciated....
Thanks in advan?e to everybody.

A:Help.... Exchange 2000 priv1.edb recovery: Dirty shutdown,eseutil /p remain in "stand by" on "repair

Have just spent most of this week getting our e2k server up and running again. What about backups? We spent 2 days running eseutil /p and isinteg - finally got the information stores mounted but found approx 50% of users had absolutely nothing in their accounts.
Then resorted to restoring from backup (we used MS backup)- was surprisingly straightforward and hassle free.
If you haven't backups and eseutil /p will not run you will need to try a eseutil /r to get the databases into a 'consistent' or clean shutdown state before it will let you run the /p option. Our database was 12Gb and the /p took 8 hours to run. After that you'll need to do an isinteg - but be aware there can be significant data loss.
Good luck. Lots of help here:

2 more replies
Answer Match 78.96%

Thanks to some help I got here recently I am into the ISO install/upgrade procedure (from Win7). But now (during "collecting information") there is a large popup saying

... Remove the installation media and restart your computer so that Windows starts normally. I'm ok with that part, but then it continues ... Then, insert the installation media and restart the upgrade.

What does "restart the upgrade" mean?

Will there be a popup from Win7 inviting me to insert the ISO disk and then click a "restart the upgrade" button and then a part of the process will be done under Win7?

Or does it mean to do another (i.e. a second) boot from the ISO disk?

Or does it mean to insert the ISO disk and then reboot Win7?

Sorry, I know that a sane mind wouldn't be confused but my twisted, paranoid mind is.

Thanks, Bob

A:ISO Install - What does "restart the upgrade" mean?

Did you try to upgrade by booting the computer from the Windows 10 USB flash drive or DVD? Booting the computer from the flash drive or DVD is for clean install only. To upgrade from Windows 7 to Windows 10 you want to insert the flash drive or DVD with Windows 7 running and just run setup.exe from it from inside Windows 7.

1 more replies
Answer Match 78.96%

I tried to install the W10 anniversary update. It downloads, verifies and all that, but then stops because "it can't be installed on a USB". I don't have a USB, external drive, or anything on the computer.
I called Microsoft. They spent an hour and assured me all would be fine. No change.
I called them again. They tried another method (with an ISO?) but the results are the same.

My wife's computer and my laptop upgraded without incident and they are much old than my desktop.

What the heck is going on here? Any advice would be appreciated.
(I am making a disk image before I call again; first two times were harmless, but my luck might not hold.)

A:Anniversary Upgrade won't install because "it can't go on a USB".

Originally Posted by Toller

I tried to install the W10 anniversary update. It downloads, verifies and all that, but then stops because "it can't be installed on a USB". I don't have a USB, external drive, or anything on the computer.
I called Microsoft. They spent an hour and assured me all would be fine. No change.
I called them again. They tried another method (with an ISO?) but the results are the same.

My wife's computer and my laptop upgraded without incident and they are much old than my desktop.

What the heck is going on here? Any advice would be appreciated.
(I am making a disk image before I call again; first two times were harmless, but my luck might not hold.)

100% fix
Windows 10 is improperly identified as a Windows To Go installationTo resolve this problem, change the PortableOperatingSystem registry by editing the Windows registry.

To change the PortableOperatingSystem registry, follow these steps:

Open Registry editor (regedit.exe)Locate and then select the following registry subkey:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\ControlFrom the right-side pane double-click on PortableOperatingSystem Dword valueChange the value data to 0 (The default value is 1)Close the registry editorRestart the computer.

You can also you the command line option to make the change. Run the below command from an elevated command prompt:

reg add HKLM\SYSTEM\CurrentControlSet\Control /v PortableOperatingSystem /t REG_DWORD... Read more

0 more replies
Answer Match 78.96%

My XP Home recovery disk will not install or repair anymore (the last few days I did
have it up and running - but after trying to install SP2 it's crashing again).

So my final chance to get this system back up and running is to try and install
a "retail version" XP Pro to a new hard drive.


Can you perform a 'full installation' from a product that is listed as "upgrade"

I found what I feel is a good deal on eBay - the blurb states that you can
(boot from CD drive) and then when promted just insert your original XP Home
or WIN98 disk which sorts out the "key problem".

I have listed what this Power Seller says - I have also emailed previous buyers
who say it's a great product - legal etc. But these buyers had installed over a working
copy of Windows 2000 and XP Home.

The blurb;

BRAND NEW SEALED Microsoft Windows XP Professional UK Version Boxed

This is a new Disc NOT a copy, Still boxed and sealed with the original Shrink-wrap
and Genuine Certificate of Authenticity Label , it has not been registered or activated in anyway.

Can also do a full install from a new / formatted hard drive, but you will be only required to put in your ANY operating system disk(Windows 98, 98SE, ME, NT or 2000, Xp home,Xp pro, No CD-key required) for a few seconds during installation of XP Pro (we can provide you a disk with only extra 1.00 pounds).

1. This is the lat... Read more

A:Can I - Full Install XP Pro from "Upgrade"

How to Clean-Install the Windows XP Upgrade

1 more replies
Answer Match 78.96%


I'm running Windows XP SP 3. I have fake "Security Center Alert" popups and "Security Center" popups. A program called "Malware Defense" has also seemed to installed itself onto my computer. And I've just noticed porn icons appearing on my desktop. It's also disabled my Avira software.

GMER doesn't seem to run. I've clicked on it a couple of times but it doesn't seem to do anything. The DDS logs are attached/follows.

Thanks in advance!

DDS (Ver_09-12-01.01) - NTFSx86
Run by zili at 23:28:31.96 on Wed 01/06/2010
Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_15
Microsoft Windows XP Professional 5.1.2600.3.1252.61.1033.18.1022.493 [GMT 11:00]

AV: AntiVir Desktop *On-access scanning disabled* (Updated) {AD166499-45F9-482A-A743-FDD3350758C7}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\system32\svchost.exe -k WudfServiceGroup
C:\Program Files\CyberLink\PowerDVD DX\PDVDDXSrv.exe
C:\Program Files\Google\Gmail Notifier\gnotify.exe
C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\MOM.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WI... Read more

A:"Security Center Alert" popups, "Malware Defense" self install

Let's try this version of gmer.

Download GMER Rootkit Scanner from here to your desktop. Double click the exe file.
If it gives you a warning about rootkit activity and asks if you want to run on NO, then use the following settings for a more complete scan.

Click the image to enlarge it

In the right panel, you will see several boxes that have been checked. Ensure the following are unchecked Sections
Drives/Partition other than Systemdrive (typically C:\)
Show All (don't miss this one)

Then click the Scan button & wait for it to finish.
Once done click on the [Save..] button, and in the File name area, type in "Gmer.txt" or it will save as a .log file which cannot be uploaded to your post.
Save it where you can easily find it, such as your desktop, and attach it in reply.

Rootkit scans often produce false positives. Do NOT take any action on any "<--- ROOKIT" entries

4 more replies
Answer Match 78.96%

i was installing an update and it keeps saying "WindowsUpdate_8024200D" "WindowsUpdate_dt000" and it fails everytime, how can i correct this problem?
 please email me back

More replies
Answer Match 78.96%

I have just finished installing Windows XP Pro on my newly built pc, but after the screen that says something along the lines of:

"Install completed successfully, your computer will now reboot. After the computer reboots the setup will continue"

it tries to boot from the DVD drive and not the Hard drive.

I have changed the boot sequence but it just seems to be ignoring my Hard drive all together.

Any help would be greatly appreciated.

PC specs can be seen in this picture:

A:XP Pro fails to boot after successful 1st half of install;en-us;812247
turn the comp off by the power switch and then back on and see if it resumes the install

5 more replies
Answer Match 78.96%

Windows continually fails to update this module:
Update for Windows 7 for x64-based Systems (KB2952664) -I have retried over and over, it continues to fail.
Error in windows update is:
Error: "WindowsUpdate_00003701" "WindowsUpdate_dt000"
So far there has been no solution provided.

More replies
Answer Match 78.96%

I am running Windows XP SP3, fully updated, on an Acer lap top PC.

I have several folders full of .mp3's and want to see the bit rate and duration. To do this I right click on a column heading and select "Bit rate". I then click on "More..." so I can get to "Duration", and I select that one too.

The two new columns appear, but the format of the "Duration" column appears to be "hours:minutes", so I see "00:04" or "00:03" for most .mp3's, when what I want to see is 'hours:minutes:seconds", e.g. "00:03:45".

This also happens for video files (.avi files), e.g. all my episodes of "Heroes" (sad, I know) have a duration of "00:42" instead of "00:42:xx".

Here are two pictures showing the problem with the .mp3's. The first is of Explorer showing the Duration as "Hours:Minutes":

The second picture is of the properties window of the first .mp3 in the list above:

I copied some .mp3 files to another (old) PC on my home network, and it displayed the duration field correctly:

Also, the properties window correctly shows the duration also:

I'm not the only person to have this problem. I received a private message from a member of another forum where I posted about this problem several weeks ago. That person also has the same problem with the duration field.

The tech guys on that forum were unable to find the source... Read more

A:Windows Explorer "Duration" Column - no "Seconds", just "Hours" and "Minutes"

* bump *

Tricky, this one!

8 more replies
Answer Match 78.12%

OK guys, im kinda new to this forum, so... hello.
My computer has a not so serious problem-When I try to open Local Disk C by double clicking it says:
Windows cannot find install.exe.
This program is needed for opening filed of type 'File'.

Type in the executable file to be used instead:

This problem isnt very serious, I just dont want my computer to remain "corrupt" if you know what I mean.

Help my and I will be grateful!

A:Cant open C:/:"Install.exe is needed for opening type of "file""

Hello and Welcome to TSF

Have you scanned your system for viruses lately? What antivirus program is installed on your system?

4 more replies
Answer Match 78.12%

On the gaming PC that I'm fixing for my son's friend, the WEI fails to complete, and fails the "video" portion... could the old 9800 GTX 512MB video card be failing? I've installed the newest nVidia drivers and all seems to running well, but I can't use WEI to get a baseline before I start tweaking the BIOS settings... Anyone recommend anything? Thanks!

A:WEI fails to complete, fails the "video" portion...

Flog it with FurMark, maybe?

That's an OpenGL test, so it may not expose DirectX issues, but I hope that it would cause a crash if the graphics card was beginning to fail.

8 more replies
Answer Match 78.12%

On the gaming PC that I'm fixing for my son's friend, the WEI fails to complete, and fails the "video" portion... could the old 9800 GTX 512MB video card be failing? I've installed the newest nVidia drivers and all seems to running well, but I can't use WEI to get a baseline before I start tweaking the BIOS settings... Anyone recommend anything? Thanks!

A:WEI fails to complete, fails the "video" portion...

I had that issue when I installed my new GPU. No fixes ever solved the issue until I performed a clean install and it got detected by WEI again.

But I wouldn't trust the WEI to guide performance. I mean, an old GT430 scores 7.9 randomly. Why.. because it's NVIDIA? =p

5 more replies
Answer Match 78.12%

I'm trying to repair Windows 7 Ultimate 64-bit SP1 English + Polish MUI but on the last step where all personal files are restored, about 600000 of 800000 them are restored then installer tells it needs reboot.

After reboot it freezes on "Starting Windows" and nothing is going on.

Please see my logs and help.

A:Windows 7 Ulimate 64-bit repair install freezing on "Starting Windows"

800k of personal files seems like a lot. Perhaps the install program can't handle that many. I would suggest moving your personal files to another device such as an hdd or flash drive and then attempt to repair Windows.

9 more replies
Answer Match 78.12%

I am having the exact same problem but in my case, as xp starts to install MS says I should get an option to press any key to boot from cd. It very often occurs that I am not given that option and although I know that the data is on the hdd the program load
goes back to the start point all over again. This has occured on three new hdd and I have ONLY had luck on installing onto a 4.2 gig hdd that is far too small for my needs so if anyone has an answer I will be eternally grateful. CB

A:[SOLVED] XP Pro fails to boot after successful 1st half of install

are the new h/d's sata

10 more replies
Answer Match 76.86%

I have seen a few threads similar to this problem on this forum and I believe I have tried all the possible solutions that I've seen, but the problem persists.

On my co-worker's PC (Win7 Pro, 64-bit, SP1), when he uses Internet Explorer to upload image files to a website, the "Choose File to Upload" dialog always opens in detail view. He'll switch to large thumbnails, look for the file he needs to upload, upload it, and then move on to the next upload (this particular website only lets you upload one file at a time, unfortunately), and the dialog resets to detail view. This is incredibly frustrating for him, especially because I don't have this problem on my (identical) PC.

I've gone through all the folder view settings and painstakingly checked all the Internet Options looking for what might be different between our two systems, and I'm coming up dry. I have tried messing with the registry, doing a System Restore or two, downgrading him from IE11 (which we were both using) to IE10, and it keeps happening.

This doesn't happen in Chrome, but unfortunately the one website we have to use is one of those "Designed for IE, not supported in any other browser" sites (ARGH).

Is there anything I'm not thinking of that could be causing this? His PC is brand-new (A Dell, like all of ours) from just a couple of months ago. He doesn't have any malware that I've been able to spot, and is not an Administrator on the computer (the problem also exists when ... Read more

A:IE "Choose File to Upload" reverts to detail view after each upload

Hi and welcome to Sevenforums,
Which site are you having issues with exactly ?

5 more replies
Answer Match 76.86%

Ok, now I get another problem... When I click "install now", I get a msg box that is saying 'no device drivers were found. Make sure that the installation media contains the correct drivers, and then click OK'

What should I do now?

A:When I click "install now", it's saying "No device drivers were found"

Is the HD showing in BIOS?

Can you post your specs.
Filling out System Specs
Dont Know What Hardware You Have..??
VistaForums SysInfo Tool - Vista Forums

9 more replies
Answer Match 76.86%


My comp was messed up so I decided to clean reinstall xp pro, my hard drive was split into 3 partition, C, E backup and L photos and bits, at the point of the install were you decide,delete our make partitions, I decided to delete L as it was not needed and clean install onto C, leaving E with my docs and data, the install went fine, when I looked at my drives in admin tools the C is marked boot and E system, I was going to delete E and make new partitions, but because it marked as system, can not delete it. How did I do this and is there away to put it all back onto C, without reformatting.

A:Solved: partitions "boot" and "system" after xp install.

6 more replies
Answer Match 76.86%

Hello, i have read up on this error, but i can't seem to find the solution . I know this post is common, but i feel i really do need assistance. The message comes up as "no device drivers were found. Make sure that the installation media contains the correct drivers, and then click OK". I have no clue on what to do, and everything i've tried hasn't worked. I'm open to all solutions. Also, here is my builld: AMD Athlon II X4 740, HIS Radeon HD 7770, Apex SK-393-C - System Build - PCPartPicker. I also have a 500gb seagate harddrive.
This message occurs after the first screen, after "install now".

A:"install now" on windows 7 home premium provides me with "no device.."

Where do you buy your Windows 7 DVD from?

8 more replies
Answer Match 76.86%

The following was displayed in 'Automatic Repair' on startup:

"The operating system couldn't be loaded because a critical system driver is missing or contains errors"
"amdkmafd.sys" "0xc000007b"

I had installed the new windows 10 anniversary update (1607) and after finally sorting out everything to my liking I decided to boot up Radeon Settings to see if there was an update for the driver from AMD.

I was greeted with a message saying that the AMD driver was either missing or wasn't working properly and that I should go to AMD to download and install the correct driver.

Obviously confused as to why it would be missing or had errors I continued to download AMD's auto driver detect tool and ran it.

In the 'checkbox' stage of AMD's auto detect tool I saw that under all the items was a message saying that no version of that item was installed which I found rather weird that the drivers don't exist and the culprit initially points to the windows update I just completed.

I continued with the install and it was at that point when I experienced the BSOD.
The computer didn't restart after the BSOD so after some waiting I restarted it manually.

It then booted into Automatic Repair and the obvious route after the computer won't start due to the missing or corrupted system driver would be to use a recovery disk or USB.
Sadly I have neither.
(I have restore points but obviously can't get to them)

(I can't use the BSOD dump analysing... Read more

More replies
Answer Match 76.86%

Hello - I've repeatedly tried and failed to install Service Pack 1. I have run the update readiness tool, and have run chkdsk and sfc. I've tried installing through Windows Update, as well as downloading the standalone installer from Microsoft.

The former results in an "unknown error"; the latter results in a window saying that "the specified service does not exist as an installed service" almost immediately after trying. A similar message has come up occasionally in recent days when trying to install a couple of other programs.

I'm currently out of ideas and would appreciate any help. Thanks!

More replies
Answer Match 76.86%

So I prompted to install an "important" windows update (I'm running Windows Vista, 32-bit). In the middle of the update, I attempted to minimize the window, and then all hell broke loose...

The screen froze completely, I was unable to shut it down from the start window because the mouse pointer was unresponsive. After waiting almost 30 minutes (each minute hoping it would fix itself, but hey, it's Vista, what was I thinking?), I broke the rule that should never be broken: I held down the power button on my laptop and shut it down manually.

Upon starting up, the screen was black for at least 15 min, in my impatience (because I am an idiot) I manually shut it down again (...stupid, stupid, stupid). I started it up again and I was given an option to Repair my System because the startup wasn't working properly. I chose that option and Startup Repair began...

It began over an hour ago. This time, I decided I would wait and not shut it down... Yet I'm still waiting. Any thoughts of what to do? The warranty is expired and it's a fairly old laptop anyway. I have a better one now, but I'd still like to save the other one. (The one in the infinite loop of Startup Repair is a HP Pavilion dv6000).

I was thinking to manually shutdown again, starting in safe mode, and system restore it myself to yesterday... But will this damage the system more than I already have?

A:Startup Repair - "The current repair operation cannot be canceled"?

Try System Restore, if it doesn't help post back for further instructions.

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Answer Match 76.86%

I used to be able to access the "Repair your Computer" option when I booted up the install and repair disc (that I originally downloaded from digitalriver since I have an OEM installed version of Windows), but now I get the following error message:

"System Recovery options
This version of system recovery options is not compatible with the version of windows you are trying to repair. Try using a recovery disc that is compatible with this version of windows".

I've read another post that says the issue may be the Service Pack 1 download:

"I have heard some people mention that you cannot use the original DVD to recover once "Service Pack 1" is installed but I never tried it for myself. So it is plausible that this is your issue; you may have upgraded to W7 SP1 (part of Windows automatic updates) and the disks were created when you were just W7."

This is the only explanation I can find for my situation.

Has anyone experienced this problem and what is the solution?

I am trying to access the "repair your computer" option to restore a System Image from a backup on an external hard drive because I want to test that it works before I have to use it for real. How ironic that I can't even get access to the option to restore a system image....

Any/all help appreciated.

A:Error message when trying to use "Repair your Computer" on repair disc

My understanding is, if your system has SP-1 installed your Repair Disc must also have SP-1.

If your Image doesn't have SP-1 I suggest making a new Image that includes SP-1.

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Answer Match 75.6%

I need to create a batch file that install a 3rd party camera driver for PCI device. When I install the driver in device through device manager, I can do it successfully. However, when I try to the same, I get the message 'devcon failed' with no further
elaboration. I provided following commands but none of them works.
devcon install "C:\Program Files (x86)\Molecular Imaging\MI\Application\Drivers\pixci_win7x64\epixxcw6.inf"  "PCI\VEN_165A&DEV_EB01&CC_FF00"
or after installing through device manager
devcon update "C:\Program Files (x86)\Molecular Imaging\MI\Application\Drivers\pixci_win7x64\epixxcw6.inf"  "PCI\VEN_165A&DEV_EB01&CC_FF00"
devcon remove  "PCI\VEN_165A&DEV_EB01&CC_FF00"
However 'devcon find "PCI\VEN_165A&DEV_EB01&CC_FF00" ' runs fine and return the message that 'one matching device found'.

Similarly  'devcon dp_add "C:\Program Files (x86)\MolecularImaging\MI\Application\Drivers\pixci_win7x64\epixxcw6.inf" ' runs fine and the message I get in return is: c:\windows\system32\inf\oem151.inf addd.
After that I also tried install/update with   'c:\windows\system32\inf\oem151.inf' driver but it still fails. 
Is there any way, I could see the elaborated message about failure or I could know whats wrong with my execution of devcon.


A:devcon install/update/remove fails even though installation through device manager is successful

I am afraid there seems to be no such function available for DevCon.exe to display the error messages here. In fact, The parameters in a DevCon command must appear in the order shown in the syntax. If parameters are not in order, DevCon ignores them, but
does not display a syntax error. Instead, it processes the command with the remaining parameters.

We can use the following commands  in a Command Prompt window:
DevCon help or DevCon help command.
To get the helpful information regarding the command syntax.
More information, please see:
Device Console (DevCon.exe) Commands
Best regards

Michael Shao
TechNet Community Support

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Answer Match 75.18%

My office just upgraded, and I can no longer use Windows XP. On this system, I was able to add a separate taskbar to facilitate quick access to commonly-browsed folder locations on our vast network, and another one expedited the launching of useful programs and lists. Each task on each taskbar was represented with a big custom icon to save eye strain. I had them installed in opposite vertical margins, and they were set on auto-hide to keep them out of the way when not being used. Just move your mouse pointer to the left or right margin, and BAM! Sorry for the cliche, but I really got used to the convenience of what I had set up, and I just don't think I can be as efficient without anything comparable.

Now there appears to be nothing comparable in the Windows 7 GUI, and it's making me sick with rage! I see only the option to put a "toolbar" on an existing "taskbar", and no option to create any additional taskbars! This cramps up your one-and-only taskbar, plus the tiny toolbar access buttons require way too much precision for anything that's supposed to be quick. When you've figured out how to bring up that ridiculous button, the list that it yields is small enough to cause painful eyestrain - nothing efficient, much less cool about this at all! I have seen customization options in other OS GUIs that may have resolved some of these issues, but I see none such in W7.

I have tried every google search string that I can think of, and found... Read more

A:Need to add "TASKBARS" (MSese for "Launchpads", "Docks" NOT "Toolbars"

Several possibilities here: Second taskbar in windows7? [Solved] - Windows 7 - Windows 7

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Answer Match 75.18%


When our website users click on an html attachment embedded on a web-page in IE9, the download manager will not display the "Open" option. It will only display "Save" and "Cancel" which our users don't like, having to save the
html document in a folder to open it. Whereas, when downloading attachments like pdf, word etc. all three options are displayed. 

Is there any setting to tweak , which will display all the 3 options for HTML attachments as well?

A:IE9 download manager will not display "Open" option (only "Save" and "Cancel" is displayed) for downloading HTML documents.

As you know, the Open-Save-Cancel dialog box helps you prevent your computer from affecting by virus while downloading. 
So I suggest you test to reset all zones to a lower level temporarily and then please attempt to download this html attachment again.

However, since you can normally download the other documents, I suspect there is some restriction in the website which you are trying to view. I recommend you to contact the administrator of that website if possible.
could you please send me the link of the website from where you are trying to download the html attachment?

are trying to better understand customer views on social support experience, so your participation in this
interview project would be greatly appreciated if you have time.
Thanks for helping make community forums a great place.

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Answer Match 75.18%

hello wise ones ...
the title pretty much says it all....
im curious to know if they are the same thing (a restore / a re-install)?
im actually asking this while biting down feeling like i know the answer but i think im kind of in denial.

~ im defining a reinstall as reverting back to factory condition with all the bloat-ware, etc., where you start all over from scratch.

~ im defining a restore as picking up where you left off from a back-up / image that was made previously.

wow ! in denial big times!

i have put a lot of work into getting my system to the way i want it. (changes in the services settings being the biggest one of all) and have installed three programs that i picked up for free and use regularly that will be inactivated if theyre uninstalled.

so if theyre not the same thing - and ONLY a Re-install gives you that fresh and clean feeling, how on earth can i quickly revert back to my preferred settings AND re-install my programs and the ones i mentioned above. the majority of my stuff is freeware but the ones i mentioned above are actually full versions that were being given away and i dont have serials for those.
is this even possible?
thanks all!

A:Solved: Is a "RE-INSTALL" & a "RESTORE" the same thing?

No they aren't (fortunately) the same. Your definitions of reinstall is more or less on track provided that you mean reinstall Windows. Restoring to factory settings is a reinstall from a disk or image provided by the manufacturer. System Restore however simply roles back critical system files to a previous date, leaving programs and files intact. It does however have a limited length of time over which it can roll back.

The best thing that you can do as far as keeping your software and settings is concerned is make and store a full disk image once you first set it up. To make sure you keep your files, simply get a regular backup going.

Unfortunately you don't want your main disk image to include all the problems that necessitate a reinstall. If you have to get rid of Windows you'll have to sacrifice programs and settings because it will be those that cause the present problem. Make an image once you either diagnose and fix the problems or reinstall and personalize windows.

Don't give up on the possibility of repair for the moment. If you are worried only about freshening it up there are techniques and tools to do that for you. If you are worried about something more serious there are plenty of people here who can advise.

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Answer Match 75.18%

At Major-Geeks,no matter which option I decide to choose,(SAVE or DOWNLOAD),I always get what program would you like to open this with.I tried NOTEPAD and it was to small and I tried Wordpad and all I got was a bunch of secret inscriptions.Please can someone tell me how to down load this program and install it.Windows 98SE. Thanks..........Robert

A:How do I install"Hi-Jack This",I keep getting "OPEN WITH" window.

this belongs in Security

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Answer Match 74.76%

I am infected with this crap and have used the following tools to try to get rid of it:
Windows Defender, Unible PowerSuite (SpeedUpMyPC, Registry Booster & Spyware Protector) and Norton's One Button Checkup and WinDoctor.

Not sure if it's related, but my DISPLAY is locked at 640 X 480.

Atempted the 5 Step Process before posting and Panda ActiveScan froze and crashed after scanning 59253 files, but not before identifying 28 spyware files.

Here's my extra.txt log from Deckard's:

Deckard's System Scanner v20071014.68
Extra logfile - please post this as an attachment with your post.

-- System Information ----------------------------------------------------------

Microsoft Windows XP Home Edition (build 2600) SP 2.0
Architecture: X86; Language: English

CPU 0: Intel(R) Pentium(R) 4 CPU 2.80GHz
Percentage of Memory in Use: 36%
Physical Memory (total/avail): 1277.95 MiB / 810.39 MiB
Pagefile Memory (total/avail): 1516.89 MiB / 1165.44 MiB
Virtual Memory (total/avail): 2047.88 MiB / 1930.88 MiB

A: is Removable (No Media)
C: is Fixed (NTFS) - 37.21 GiB total, 18.7 GiB free.

\\.\PHYSICALDRIVE0 - ST340014A - 37.25 GiB - 1 partition
\PARTITION0 - Unknown - 39.19 MiB
\PARTITION1 (bootable) - Installable File System - 37.21 GiB - C:

-- Security Center -------------------------------------------------------------

AUOptions is scheduled... Read more

A:Netsky Worm-Popups-The Three Icons - "Error Cleaner" "Privacy Protector" "Spyware..."


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Answer Match 74.76%

problem details:
Problem signature
Problem Event name : StartupRepairOffline
Problem signature 01 : 6.1.7600.16385
Problem signature 02 : 6.1.7600.16385
Problem signature 03 : unknown
Problem signature 04 : 21200977
Problem signature 05 : External media
Problem signature 06 : 6
Problem signature 07 : NoRootCause
OS Version : 6.1.7600.200.256.1
Locale ID : 1033

please help me
I do not know what I should do: '(

A:"Startup repair cannot repair this computer automatically"

A little more information about the problems you are having, and what you have already done to solve them would be helpful..

4 more replies
Answer Match 74.76%

i have a dell inspiron 6400 with the built in restore option (Ctrl +F11... or something)
i split my hard drive manual with partition magic.

i wanted to know, if i will restor my system will the hard disk goes back to one, or will it stay split?

A:install <span id="EBSpanHighlighter" style="background-color: Fuchsia; color: black;"

it'll stay split unless you actually delete the 2nd partition. Just reinstall on c: & you'll be fine

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Answer Match 74.34%

I am performing a clean install of Windows 7 64bit Home Premium with SP1 integrated on a Dell Studio XPS 8100, and after the first reboot during installation, I get a message "Windows could not configure one or more system components. Windows installation cannot proceed. To install Windows, click "OK" to restart the computer, and then restart the installation."
This is a 64 bit machine. Was running Windows 7 64bit Ultimate until yesterday. Tried partitioning/cleaning/wiping the drives in so many ways I couldn't even count, including "clean all" from repair disk, booting to ubuntu live cd and making sure no rogue filesystems/partitions exist, letting windows installer create partitions, precreating the partitions in diskpart/ubuntu. Have tried several iso's and several cd's/usb drives. Messed with some bios settings, but to no avail, and made sure my bios was up to date. Downloaded drivers from dell and loaded chipset drivers pre-installation just in case. Have removed all extraneous devices from system excepting the keyboard, mouse, HD, CD-drive, and video card. I am at my wit's end!!
Here's the really weird part that may help narrow down the issue. The 32bit version of Windows 7 Home Premium installed completely fine, with no issues whatsoever, even without pre-loading the chipset drivers.

If anyone could throw me a few suggestions, I would really appreciate it. This was meant to be a quick refresh of my system and is now turning into a nigh... Read more

A:64bit install fails with "Windows could not configure one or more.....

Where did you get Win7? Did you burn the DVD yourself? Download the latest official ISO and burn to DVD or write to flash stick using Steps 1 and 2 in Clean Reinstall - Factory OEM Windows 7. Follow these steps closely to get a perfect reinstall.

If one method fails, try the other installer method.

Next remove all but 2gb RAM to try install. Test your RAM - Test with Memtest86+ for 5-6 passes or overnight, swap RAM sticks, check for debris in slots.

Unplug all other HD's and peripherals, reset BIOS to defaults, while in BIOS look for EFI Boot Disk in BIOS Boot order and remove it. Set SATA controller to AHCI to try install.

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