Tech Problem Aggregator

Verizon FIOS WiFi Software

Q: Verizon FIOS WiFi Software

I bought my wife an HP dm3-1047cl laptop that came with Windows 7 Home Premium 64 bit. I bought this for her because of the light weight, long battery life and decent performance (for a portable machine).

I have Verizon FIOS for my ISP (and phone and TV too), but have really hit a brick wall with the Windows 7 laptop. We want to install the Verizon HotSpot software (free WiFi service at most Starbucks (almost everywhere we go) and other HotSpots). According to one Verizon site, it is compatable with 7 (32 & 64 bit).
But according to Tech Support and the main web site, it is not...

I tried several times (with and without Verizon tech support) to load the software, but I keep getting an error that "Minimum requirements are not met. Microsoft .Net Framework 2.0 is not installed. Download from Microsoft and re-install".

According to Microsoft, this is already included in Windows 7 and the download will not proceed. I have to believe that there is a "work around" that will let me bypass this step (or fool it into working), but for the life of me, I can't seem to find it, or find any help within the Verizon Family...

Half the reason for buying the laptop was to be able to use it at the university. I really don't want to downgrade to Vista, but unless I can figure out a way to load the WiFi, I may have to...

Any Ideas would be greatly appreciated

Thanks in advance...

My Best Always,


A: Verizon FIOS WiFi Software

Hi Michael, What is wrong with using w7's builtin utility for detecting these wifi networks? Have it not worked?

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Answer Match 92.4%

We had FIOS installed on Monday, and though all our regular devices connected just fine to it, my HP CP1525nw Color Wifi Laser printer will not. I have the M1424WR Rev I ActionTec router from Verizon.

Have run the HP setup utility for the printer numerous times and it only completed the first time. But after entering my credentials for the new network, it failed on me. And ever since then I cannot get it to complete the setup. It fails on me every time. In order to run the setup for wifi, I connect a USB cable from my printer to my XPS 17. But no matter, it doesn't work. Also tried connecting an Ethernet cable from the printer to one of the ports on the router but nothing happened. Also looked at my router settings, but could see no place to update anything related to the printer.

So I turn to the tech support guy site, because after scouring manuals and HP forums, I am no closer to figuring this out and right now my printer is an expensive paperweight. Yeah, I guess that I could use the USB connection but that doesn't seem to work either.

All I know is that the printer is giving me a 169.xx address, which is not on my subnet. It needs to be 192.168 something.

Any help is greatly appreciated.

Tech Support Guy System Info Utility version
OS Version: Microsoft Windows 7 Ultimate, Service Pack 1, 64 bit
Processor: Intel(R) Core(TM) i7-2720QM CPU @ 2.20GHz, Intel64 Family 6 Model 42 Stepping 7
Processor Count: 8
RAM: 16364 Mb
Graphics Card: NVIDIA GeForc... Read more

A:Cannot connect wifi printer to new Verizon FIOS network

The printer is successfully connecting to the router via neither Wi-Fi nor ethernet and is not connecting successfully to a computer via USB. The common element here seems to be the printer. Suggest you try resetting it to factory defaults and see if that helps.

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Answer Match 92.4%

I have verizon Fios internet service. Here's a screen shot of my cellphone, using wifi and a screenshot of my computer using ethernet cable and actiontec powerline network adapters.
How can I change the ethernet speed to match the wifi speed?

A:verizon Fios: wifi and ethernet, 2 different internet speeds

FIOS is the best Internet service available in the US and you are lucky to have it. The discrepancy between wired & wireless throughput is legendary and there are lots of comments about it. In general the cause is obscure in most cases - wireless throughput is subject to all sorts of issues that are not present with a wired connection. In general you should not expect wireless speeds to match wired speeds - there are just too many variables in play with wireless. For instance, a fish tank can suck up wireless signals like a sponge, as can a steel beam or a large flatscreen TV.

To get more info on your situation post all your details on this forum:

FiOS Internet - Verizon Community

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Has anyone tried it yet? My dad is having me look into getting it for our house. We have the box on a telephone pole in our back yard and the Verizon site says that we are just wondering about complicatedness of use as compred with what we have now (cable from Time Warner Road Runner)
I'm also wondering about the reliablity of the system and if you really get the 5mb down/2mb up - pipe speed that they promise.

Thanks in advance for any help/knowlege,

A:Verizon FiOS

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Answer Match 73.5%

I just ordered Verizon Fios, it works fine, both wireless and plug in on my mac, but I can't figure out how to set it up on my roommates laptop. It's a Gateway, not terribly old I think. The people that scammed my roommate into buying this comp for 3x what it's worth screwed up the set up bad, they installed the desktop version of the software instead of the laptop version so it has no clue it's a laptop, when it closes it shuts down, and it has to be plugged in (it doesn't realize it has a battery so it doesn't attempt to charge) anyway, I'm fairly skilled with windows, I work with windows, and used windows in school, but this appears to be set up retro or something, I can't find any way to make it work with anything except non-wireless dial-up. It doesn't seem to know there is anything else, and doesn't have any options in the control panel to set something up (other then dial up) either. Anyone know what to do?

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Answer Match 73.5%

I am trying to optimize Verizon Fios on my Win 7 x64 system. When I go to their website and check my speed it tells me I am 'not optimized.' When I check 'Optimize' it starts then hangs up when it wants to install an Active X program for XP. No security bars or anything else pop up allowing me to change my settings. I did find another website that showed where the MTU setting which should be 1492 for FIOS. So, has anyone gotten their optimizer to work and IF so HOW? IF not when adding and MTU catagory should it be 32 or 64 (both options appears though I would have thought IF running x64 then only an x64 option would appear hence my asking for help..Thanks for any help..

A:Help with Verizon FIos

Is this the page you're referring too ?Verizon

Go here and try this :Speed tests and problem diagnosis tools -

Go through those and follow the advice .

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Hi! I have a 5400 square foot home that is very long. I have verizon Fios coming into a demarc in the center of the house and am using their actiontec router with wireless. Connected to the router are 3 computers networked via Cat5e. My problem is that I am looking to extend the range of the wireless on the actiontec. I was thinking of using a Linksys WAP54GP (Wireless-G Access Point with Power Over Ethernet) to connect to one of the WIRED rooms at one end of the house, and another at the other end. My goal is to have the POE WAPs fill in the coverage and to provide some coverage outside by the pool as well. Does this sound like a logical solution? If need be, I can bypass the actiontec wireless capabilities and use it as a router only. Thoughts, suggestions?

A:Verizon FIOS and WAP

I use plain routers wired to the main box to do the same thing here. Here's how I connect them, any secondary routers you're using as AP's would be configured in the same manner. Obviously, if you need POE, you'll have to use something that supports that capability.

Connecting two (or more) SOHO broadband routers together.

Note: The "primary" router can be an actual router, a software gateway like Microsoft Internet Connection Sharing, or a server connection that has the capability to supply more than one IP address using DHCP server capability. No changes are made to the primary "router" configuration.

Configure the IP address of the secondary router(s) to be in the same subnet as the primary router, but out of the range of the DHCP server in the primary router. For instance DHCP server addresses through, I'd assign the secondary router as it's IP address, for another router, etc.

Note: Do this first, as you will have to reboot the computer to connect to the router again for the remaining changes.

Disable the DHCP server in the secondary router.

Setup the wireless section just the way you would if it was the primary router, channels, encryption, etc.

Connect from the primary router's LAN port to one of the LAN ports on the secondary router. If there is no uplink port and neither of the routers have auto-sensing ports, use a cross-over cable. Leave the WAN por... Read more

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Answer Match 73.5%

I'm looking for folks that have actually installed Verizon FiOS service and can comment on how it went.

They "require" you to use their router, which kinda' makes me wonder. Is the configuration "locked down" so you can't access the configuration?

They state that you can have four wired connections and "many" wireless ones. Now, I'm not sure how they'd restrict you to four wired connections, but that goes with the question about the locked down configuration of the "mandatory" router.

I'm looking at the 15mbit/2mbit service, which would cost the same as my current Comcast 6000/384 service. When they say "up to 15mb", it makes me wonder what the real bandwidth will be on the service. I'd sure hate to swap and find out it's 2mbit!

I'm stunned at the complexity of the installation, they install a lot of equipment to make this happen, I'm also curious about reliability of the connections.

A:Verizon FiOS

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Answer Match 72.66%

I have Verizon FIOS. I am using their Actiontec router. I turned on WPA2. All is working well. I wanted to turn it off to help diagose a problem with one device. I can see no way to turn it off. To turn it on you click WPA2. you put in an 8 digit "password" etc and it works. There seems to be no way to turn it off. Am I overlooking something? I tried deleting the password. but it gives you an error and remindes you the password needs to be 8 characters. I am probably overlooking something pretty easy but any help appreciated. Thanks

A:how to turn OFF WPA on verizon FIOS

do you have the exact model and revision of the actiontec

Is there anywhere where you can see a radio button or drop down with disable security etc

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I have an extra router of that model because verizon sent me one to trouble shoot a problem I was having. It didnt solve the problem and they didnt request it back.

So I wanted to give it to a friend to use on his AT&T dsl connection. He already has a modem going to the router. But it wont connect. Is there any reason this router wont work on another carriers network?

Just seems like it should...

A:Verizon FIOS Actiontek MI-424-wr on DSL

Is there any reason this router wont work on another carriers network?Click to expand...

Not that I know of.

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Answer Match 72.66%

We got FIOS few months ago. And recently we got an Apple MacBook Pro. And we are having trouble with the wireless. The router is downstairs, in a TV room/basement, but most time is spent one floor above. I’m not familiar enough with Mac OS, so for what I know, I can't find out what the signal strength is. But the laptop has trouble connecting to the wireless network. So 2 questions, is anyone else having trouble and what have you done to fix? And the other thing, if the signal strength really is weak on the second floor, what can I get to use just as a repeater? I don’t necessary what to add another wireless network, but extend the current one.

A:Verizon FIOS wireless and Mac

Personally, I'd just increase the signal strength of the existing router, it's the more trouble-free method.

Hawking Tech has a number of products that will help you increase your wireless range. The root page is Hawking Hi-Gain™ WiFi Range Extending Products.

Some of the more interesting products are this Hawking [HSB2] Hi-Gain WiFi Signal Booster, which can be used on either end of a wireless connection to boost the signal power.

Another way to increase your signal strength is by the use of hi-gain antennas. You can choose from omni-directional or directional models, here are a some examples.

Hawking [HAI7SIP] Hi-Gain 7dBi Omni-Directional Antenna

Hawking [HAI15SC] Hi-Gain 15dBi Corner Antenna

[HAO14SD] Outdoor Hi-Gain 14dBi Directional Antenna Kit
This is just a sample of available products, many people have hi-gain antennas with similar specifications, but I haven't seen any other suppliers of signal boosters.

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Answer Match 72.66%

I just got verizon fios internet and it goes though my router. Everything on my network works find except the internet connection is not steady. Goes on and off. Any thoughts what would cause this. Verizon is no help.

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I am having Verizon Fios installed next week. They are trying to sell me their security system, saying that no other system currently has been set up to work with fiber optic systems. I'm suspicious. I currently have AVG free. My husband has Live Care which includes automatic saves of all his work. When I have time, I had planned to put Live Care on my computer for this last features. I have Vista and a Sony Vaio laptop VGN-FW140E

Any thoughts? Thanks for your help.

P.S. what is a Trackback?


A:Security for Verizon Fios

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Answer Match 72.66%

So I bought a Netgear router to use over verizon's router, because their router has been terrible for me lately. I looked up a couple guides and tried to bridge the fios router so i could use the netgear one on it, but i could never get it to work, the wireless signal from the new router always showed as no internet. Any ideas?

A:Solved: Verizon FiOs

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Answer Match 72.66%

My internet connection has been dropping in and out for years. Since Friday I haven't had any connection on one of my kindle, spotty on android phone and spotty on other kindle that does come back when I refresh the connection.
I used to have spotty connection on my laptop before it broke.

I called verizon today and they told me I need to upgrade to fios. They will replace my linksys router and modem and install new ones.
Is this a good idea? Will my internet be smooth now and I won't have connectivity issues anymore?

I just want my devices to stay connected all the time.

Thanks for the help.

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Answer Match 72.66%

Since Verizon disconnects its service through the use of a signal, I was wondering if anyone out there knows to which hardware level the signal is sent? Is the service terminated at the ONT, router, or STBs?

Also on a separate note. . . If Verizon can access and make all these changes to the programming of there equipment through the internet, and we know that there are people out there more than willing to do the same thing on there own, why don't i see more people asking how they can re program the boxes for anything other than converting a standard set top box into a dvr? Back in the day you could just unplug your cable box at the end of a free preview weekend and plug it back in a couple days later and you would still have the extra channels

A:How does Verizon disconnect FIOS?

I can assure you that you won't get FiOS working if it's disconnected, it's disabled at the Telco CO. Your fiber is dead if the service is inactive.

I suggest you take another gander at the TSG Rules, because bypassing restrictions to receive services you don't pay for is theft.

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Answer Match 72.66%

Just had Verizon install Verizon TV, Internet, and telephone service. I am experiencing intermittent loss of internet and telephone service. Verizon has made a field visit and it was my luck that the system was working at that time. Since then it has gone down and with out any explanation the service resumes. There is no discernable reason for all this. If you call my telephone number when its is down you get a message " all circuits are busy' try again later Erica 23 network"

Does anyone have a clue what is going on?


A:Verizon Fios Installation

No, but hold their feet to the fire. FiOS is the flagship service right now, and around here they're tripping over themselves to make sure it's working and reliable.

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Answer Match 72.66%

To the Tech,

My HP all-in-one was working fine with its own dedicated phone line, until I changed from standard copper line to verizon fios (still has dedicated line). By doing this my fax machine rings, but leaves me a "no fax detected" message, also can't send faxes. I think the problem lies in the information not being rec'd through the line, because it has changed from analog to digital.
Calling Verizon, they have offerred no solution. Going to Fry's and Best Buy, they have no solution. Going online, and reviewing similar problems, I hear of Digital Line Converters, Digital Phone Service Adapters, etc. Has anyone had success with running an analog Fax on a FIOS digital line using some sort of adapter?


A:Verizon FIOS and Faxing

There is no adapter required.

Here is Verizon's statement about FAX service and FIOS:

I would call back again and complain until the figure out the problem.

The only service I've heard of which doesn't support FAX are the land line replacement devices/services which use cellular wireless. I returned and cancelled service for this because the sales guy didn't explain any of the exceptions.

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Answer Match 72.66%

With Verizon DSL, I was able to start testing OsaSync, a tool to synchronize Outlook emails across networked PCs without Exchange Server. OsaSync was able to detect both PCs on my network. After Verizon FIOS (fiber optic) installation, OsaSync no longer detects the other PC to sync with from either one.

My prior DSL configuration:
Compaq desktop --> ethernet --> Trendnet Router
Gateway desktop ---------------> Trendnet Wireless PCI Adaptor

My current FIOS configuration:
Compaq desktop --> ethernet --> Verizon Actiontec FIOS Router
Gateway desktop ---------------> Trendnet Wireless PCI Adaptor

Current Capabilities:
- The Gateway desktop can still connect to my network's SSID with the Trendnet Wireless LAN Configuration Utility.
- Both desktops can get to the internet, the web, and can get emails although they're not sync'ing with OsaSync.
- Neither PC can ping the other one although they can self-ping

OsaSync Messages:
OsaSync is unable to browse your network. Use "My Network Places" on your desktop to make sure you can browse your network. Correct any problems if necessary.

The network provider, Microsoft Windows Network returned the following error: The list of servers for this workgroup is not currently available.
Error: 6118
Procedure: ctlMachines.DoActions

My Network Places Results / Messages:
1 - I do NOT see any network places
2 - I tried to add a network place
3 - I found my network SSID under Add Network Place Wizard \ ... Read more

A:Need Help After Verizon FIOS Install

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Answer Match 72.66%

Verizon must have thought they were slighting me, I did a test this morning and I have a faster download. This is supposed to be 35/35 service, and that's what it used to test at. Interesting that the upload speed declined a small amount.

A:Verizon FiOS changes speed again

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Answer Match 72.66%

okay, i have a room upstairs in the house. The house is wired for verizon fios cable tv and fios internet. In my room I already have a tv and get fios digital cable, just fine. I am getting a desktop soon. My question is , ""does the internet and the cable tv service come into my room through the same coax or will i need a new line run into my room to get a wired hookup of my own"". I dont want to go wireless, because I am having a lot of probs with my laptop now. Im trying to avoid running an ethernet from the downstairs router. Help!!!!!!!! please and thanyou.

A:verizon fios connection

You will need to run a wire from the router, the cable only brings the TV. It's true that there is encapsulated IP data on the wire as well, but it's strictly for the router.

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Answer Match 72.66%

Hi, I recently purchased Verizon Fios and I could not seem to hook up my printer/fax machine into the network. My printer doesn't have an ethernet line so I can't hook it up into my router, and hooking it up into the phone line is useless because Verizon Fios uses your TV cable line. So here I am, is there anyway to get around this? hardware? software?

A:Verizon Fios & faxing

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Answer Match 72.66%

I have an older laptop (Dell Latitude 5150) with an external Linksys USB wireless adapter. My parents recently purchased the Verizon FIOS wiress router and it has screwed up everything. When i install the Linksys USB adapter on my laptop it doesn't pick up the Verizon FIOS router's name or anything at all. When I plug the old Linksys router into the Verizon one the laptop picks it up but only gets sent the packets and rarely or never recieves them.

Does anyone have any idea on how to fix this issue?

A:Verizon FIOS & Linksys?

first WIRE a system to the router wired as

verison FIOS --modem--- router --- any system
this has to work before you can reconfig WiFi

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Someone suggested that I start a thread about my startup with Verizon FiOS. However...I don't really wanna spend an hour typing up a lengthy story of how the installation went unless I'm sure that at least someone will be listening. So if you want to hear about it go ahead and tell me and I'll tell you the tale.

A:Verizon FiOS Installation - My Story

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Answer Match 71.82%

I'm trying to log into the router page for my Fios router, and although I'm not sure yet what the username/password is, the problem is that whenever I type in a single letter it displays more than one letter in the password field.
Does anyone know what the problem may be?

Thank you very much!

A:Solved: Verizon Fios Router

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Answer Match 71.82%

M8s- I do not know where else to post so naturally I am seeking your insight since this site has helped me in the past.
I just had my Verizon FIOS TV installed with internet and phone. The sware that Verizon offers to stream pics and music in downloadable from site (Verizon media manager). I have installed the sware on two pcs (XP Prof and MM XP). I can hear music from my 2002 PC but not from my 2006 machine. Irony is that I see the infos for artist, cover, album but the DVR cannot load the song. But same song can be streamed effortlessly to my Home theatre. Any thoughts greatly appreciated
BTW-I am using a creative XFI extreme card in the 2006.
Thanks in advance

A:Verizon FIOS TV and Streaming MP3s

What's the sware? I have Verizon FiOS, but I never heard of that.

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This was just posted a few hours ago.


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hi trouble with printing just got fios yesterday how do I put new wireless router ip address to find printer worked though comcast tried to reinstall cd no help any ideas i have lexmark wireless x6570 printer works though pc but have xp on that. toshiba satellite laptop

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Answer Match 71.82%

I used to have Comcast cable internet service and counter strike ran fine. With Verizon Fios (fiber optic) when I attempt to join to a server the latency goes through the roof and it can take a few minutes for me to join. Other pcs on my network are not able to browse the web while this is occuring. Most times it says "quit after 4 tries to join server" but sometimes it works. Anyone know of this issue? After I'm in the game my ping is very low.

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Hi Everybody!

My network is working fine by verizon standards, but I'm a bit unsatisfied with a lag I'm getting while gaming on XBOX. I've concluded its the ActionTec MWR1424 router that's causing the problem, because I was doing fine before on a D-Link DIR-655.

Unfortunately, I have the Verizon TV set-up and I'm told I must use this router or I will not be able to access the TV guides, and VOD.

So.... I was hoping to be able to use an ethernet cable, and connect directly from the Zyxel Prestige modem that is a gateway for the ActionTec router, bypassing it completely, and going straight to the XBOX. But... the game system wont seem to recognize the connection.

I have no idea how to configure the Prestige to allow me to do this, and or if it's even possible to do while still connected to the ActionTec router via Lan1. I'm also getting a new power supply for my DIR-655 D-Link in the hopes I can connect a second router off the Prestige, and run my gaming stuff off that instead of the ActionTec (while keeping the actiontec up to handle the TV stuff).

This is all my inexperienced hopes I'm writing here, so anyone feel free to tell me what I'm asking for isn't possible or if they know a better way to do it. That's what I'm hoping for by posting here.



A:Zyxel Prestige and Verizon FiOS

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Answer Match 71.82%

Hey - I got Verizon Fios in the house and it is great. The TV is super high def, and MAC in the basement works great and my Inspiron 700m laptop works great wireless. The problem is the kids Dell Dimension 4550. It's also a wireless connection, but it's either not finding a signal when I know its there, or it's hanging. They put a wireless Xylem (?) USB wireless connector in a USB port, but the guy told me I might want to have Windows manage my wireless connection. So I tried to do that, but the Windows wireless manager will not work. It sent me to the Microsoft Knowledge Base and I read and article and did some run prompts but I could not get the Windows wireless manager to take over. So I think I need a new wireless card, which is a pain and all, but how do I find out what one I should buy and install? Any other ideas? thanks. JJ

A:Wireless card for Verizon Fios

Verizon tech support would be the first people you should talk to about this

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Answer Match 71.82%

I just moved recently and had my FIOS come over with me to my new place. The tech left after installing the new stuff and router. I tried to hook up my old Actiontec MI424-wr to the COAX and it doesnt get WAN(internet). The light stays amber and the configuration page says there is no connection.
I noticed that there is only an entry for the computer connected to it and nothing else.

I guess my question is this: What would you normally need to do to get this actiontec router to use the coax? Thats how it was setup at my old place.....

This is more just for learning how this works than switching routers. I want to understand what needs to be configured...

A:Verizon FIOS Router and Coax

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Answer Match 71.82%

So I know theres a bunch of topics dealing with this but I couldent really find what i was looking for. I have and old desktop upstairs that has no wireless card. My Verizon Fios actiontec is located downstairs and i have no way to physically connect the two. I have a Linksys WRT54G that is not connected to anything and I was wondering how I could use the Linksys to recieve the wireless signal and then use it on my desktop.

Thanks, Brian

A:Linksys WRT54G with Verizon Fios

Here is a link that hopefully will cover this for your model.

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Answer Match 71.82%

Got Verizon Fios internet 15MPS. I was getting around 7MPS on my XP computers and ran their optimizer, worked great went from 7 to 15MPS. My son has a laptop with Vista Home Premium on it, he is getting around 4MPS, when I try to run the optimizer Vista won't let me run the Active X. I found a HotFix from Microsoft and ran that but I still can't get the optimizer to run on the Vista machine.

Any Ideas?


A:Verizon Fios and Windows Vista

I have spoken with Verizon FIOS several times about this and their answer is that they have not developed and optimizer for Vista yet. Make sure the laptop has at least 1GB ram. 2GB is preferred minimum. It has a lot to do with speed. Also the speed program you choose will vary with your location to the server. "" is the test Fios prefers but it will give you different results pending the location you choose.

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Answer Match 71.82%

I have a PC that's around four years old, running XP Home SP1, on dial up. We are going to be switching to FIOS soon, and I'm wondering, from a stability standpoint, not a security one, should I wait until after the FIOS install before updating to SP2?
I understand there will be many updates needed ( required ) once SP2 goes in, and I'm not looking forward to that on dial-up.
The machine is a Dell 4550 P4, 2GHz, 1GB of RAM.
Is there anything, other than the security concern, that would keep me from moving to FIOS before I update to SP1. Presently I have AVG Pro, Ad-Aware and Spy-Bot Search and Destroy, all updated all the time, and scans done all the time.
Thanks for your time,

A:Solved: Pre-Verizon FIOS Question

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Answer Match 71.82%

I have a Verizon FiOS connection that was running well until I reformatted the hard drive, and now I can not seem to get it to connect. I am currently running Windows 2000 Professional as the OS. Can anyone let me know what steps I need to reestablish the connection? The Verizon service techs were of no help. Thanks. Peace.

A:Verizon FiOS on Windows 2000?

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Answer Match 71.82%

Im not familiar with PC TV tuners and am wondering the following about Verizon FIOS and an HTPC.

1) Is there such a device that makes it possible to view and DVR all subscribed premium FIOS channels? I am aware I would need a cablecard.

2)Is there a better program than XBMC and WMC to use for a HTPC?

3) what is the typical "standard" cpu used in HTPC builds?

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I'm having problems with the ActionTec router connecting to Slingbox. It has worked for a few years and then we swapped out the router for a new one, and I screwed up the configurations. Now, I cant get it to work again....It seems as though when I go into the Firewall settings, and follow the directions supplied by that I now have multiple "rules" which read either disabled or active....I cant seem to delete them and I cant get rid of them, so I cant start over with the set up as suggested.

Any thoughts?

Slingbox and FIOS is a great combination, and I'd love to get it to work again......


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Answer Match 71.82%


I recently switched to Verizon Fios and cant get a wireless connection on my laptop. I have signal and when I connect the cable directly to my laptop I get internet but I want it to work like I had it before I had fios (wirelessly). Any suggestions cause im lost.

A:New Wireless Connection using Verizon Fios

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Hi Everyone.
My boyfriend's office just moved and at the new office they now have verizon fios as their internet provider. He hooks his laptop into the wall outlet and cannot get onto the interent. It says the page cannot be found. Everyone else in the office can get the internet and his wall jack was tested saying that the internet is being received. I looked at his settings and everything looks normal. The network conncections says the lan line is connected, enabled, and firewalled. I hit repair but still no internet page displays. This a windows xp system. Before the move, my boyfriend would hook up to their verizon dsl system and get interent. At my office he can hook up to our comcast system and get the interent. Also we have a linksys wireless router at my work and I have the adapter on his laptop and that works at my work too. They said at his work they have verizon wireless with the fios but our linksys adapter does not pick up their verizon wireless signal either. We have tried to add a new lan connection and spoke to verizon techs on the phone but no one knows why it is not diplaying a page!!!! PLEASE HELP!!!!

A:Can connect to every other internet besides verizon fios!!!

Please supply the following info, exact make and models of the equipment please.

Make and model of the broadband modem.
Make and model of the router.
Connection type, wired or wireless.
If wireless, encryption used, (none, WEP, WPA, or WPA2)
Make/model of your computer.
Version and patch level of Windows on all affected machines, i.e. XP-Home (or XP-Pro), SP2, Vista, etc.

Also, please give an exact description of your problem symptoms, including the exact text of any error messages.

On any problem computer, I'd also like to see this:

Start, Run, CMD to open a command prompt:

Type the following command:


Right click in the command window and choose Select All, then hit Enter.
Paste the results in a message here.

If you are on a machine with no network connection, use a floppy, USB disk, or a CD-RW disk to transfer a text file with the information to allow pasting it here.

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Answer Match 71.82%

I will be upgrading to FIOS as soon as it is available in my area, which that will be soon. I was wondering what the exact model is of the router they provide to you. I know it is a wireless router, and I'm taking for granted it's just a standard G router, but I want to make sure before I go purchase an N.

A:What Router Does Verizon Provide With FIOS

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Answer Match 71.82%

I am wanting to get a network adapter card for XBOX 360 which will work best with Ultraline Series 3 9100EM Router connected to FIOS network?

A:Verizon FIOS Ultraline Router

Any standard wireless card should work fine with that router.

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Answer Match 71.82%

Which service better...Comcast (Cable) or Verizon (Fios)??? I recentley had Verizon installed in my house and Comcast removed. But, here is the problem...when I go to open a page on the internet or any other procedure, Verizon is extremely slow. But when I had Comcast cable. it seemd to have performed better then Verizon......How can this be???? Is there anything I can do speed up my computer? My computer is very, very sluggish and need advice as to how I can incease it's speed and performance.

Any advice would be appreciated................THANKS!!!!

A:Which is better Comcast (cable) or Verizon (FIOS)???

Verizon's Fiber line, is faster than Comcast's Copper line. I'm in the same process switch right now.

A buddy of mine has Verizon FIOS, and it's not even close. Not even fair really.

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Answer Match 70.98%

I just got Verizon Fios and when I went to host a lan game it says could not connect to network. How would I fix this? The game was warcraft 3 and you can host lan games where everyone can join. Anyone Have ideas how to fix this issue? Verizon router MI424WR. This worked before on my linksys router which was on cable.

A:Verizon Fios and Local Area Connection

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Answer Match 70.98%

OK, first, Verizon swears they're not blocking ANY of my ports.
I was running a server on port 80 (among other ports for e-mail and FTP as well), for years on Verizon Fios with the old red and black Motorolla Router. Then I upgraded to the Verizon Fios Quantum, and all the ports are blocked.
- I've done all the port forwarding I can.
- I've done multiple resets on the router
- I've asked Verizon for help (practically useless, but swear they're not blocking ports)
- I've turned off all firewalls and tried it too
- Ports 8081 and 8096 work for programs I'm running, but just about every other port is blocked.

I'll spare you details on the machines and the systems (W8 and WAMP) because the requests aren't making it through the router.

Can someone tell me what I need to do to determine what's blocking the ports? Or more importantly, how to unblock them?

A:Why are all my ports blocked (Verizon Fios Quantum)

Well if the ports are blocked at the new gateway there is nothing you can do because you do not have access to its configuration. You could probably run NetMon or WireShark to try and verify where the packets die. It could be a marketing ploy to convince users running services from their residential line to upgrade to a business account ($$$$) That would explain why the Verizon Tier 1 support are telling you no ports are being blocked because that is a default configuration for a residential line, in that no ports expected to be opened on a residential account are being blocked.

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Answer Match 70.98%

We had a client that had the CTB locker. We scanned and cleaned it with Combofix, Malwarebytes, JRT, ADW, Emisoft Emergency, and Rogue Killer. Deleted all temp files, etc.. 2 Days later it was back. System was down when we arrived. We connected a netbook to the Router and almost instantly Windows Defender (win 8.1 system) popped up saying it prevented unsolicited downloads to your computer. We reset the router to it's defaults (hold reset button in until it resets) and problem went away. Has this been reported before? I have seen infected routers a couple of times in the last coupe of years, but not recently and not any of the Crypto Locker variants.

A:CTB Locker infected Verizon Fios Router

Hello and welcome to Bleeping Computer! I am HelpBot: an automated program designed to help the Bleeping Computer Staff better assist you! This message contains very important information, so please read through all of it before doing anything.
We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.
To help Bleeping Computer better assist you please perform the following steps:
*************************************************** In order to continue receiving help at, YOU MUST tell me if you still need help or if your issue has already been resolved on your own or through another resource! To tell me this, please click on the following link and follow the instructions there.CLICK THIS LINK >>> <<< CLICK THIS LINK
If you no longer need help, then all you needed to do was the previous instructions of telling me so. You can skip the rest of this post. If you do need help please continue with Step 2 below.
***************************************************If you still need help, I would like you to post a Reply to this topic (click the "Add Reply" button in the lower right hand of t... Read more

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Answer Match 70.98%

Hello I'm kind of new to internet forums in general and I honestly don't know where else to turn. I'd talked on the phone and online with Verizon support, and even had someone come out. They have been unable to help me.
I have the Verizon Fios 25 down / 25 upload package. I get around 30 down / 2 up in actuality. When I had the tech guy over he reset my router to default, and even replaced my ONT. When he tried it out I got around 30/15, which honestly was good enough for me and let him go. Not ten minutes later the speeds went back to 30/2(or even worse). I'm at a loss for what to do. This happens on multiple computers as well, not just one.

Analysis information:
Checking for Middleboxes . . . . . . . . . . . . . . . . . . Done
SendBufferSize set to [261360]
running 10s outbound test (client to server) . . . . . 1.00Mb/s
running 10s inbound test (server to client) . . . . . . 21.03Mb/s
Packet size is preserved End-to-End
Server IP addresses are preserved End-to-End
Information: Network Address Translation (NAT) box is modifying the Client's IP address
Server says [my.ip.address] but Client says []​

If you need any other info please let me know I have no idea what else I can do!

A:Verizon Fios VERY Slow Upload Speeds

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Answer Match 70.98%

WAN light *not* on. I'm unable to correct the type in the subject line and it's bugging me.
So, anyways... This has stumped all the networking people that I've talked to....

I'm working from home starting Monday. I am connecting a Verizon Fios router -> Cisco VPN Router -> Cisco IP phone -> PC.

At first, the WAN light was on and flashing, but it wasn't getting a local IP. We were stumped, found out it wasn't configured (they didn't save the changes apparently) and took it back to be configured properly.

Got it back and now we're getting a local IP from the Cisco router itself...but the WAN light does not come on anymore. We've tried using a crossover cable and still don't have any luck. When plugging the cable in initially it sometimes will light up and flash for a few seconds but then lose the connection and turn off.

My home PC is getting a fine connection through just the Verizon Fios router.

Can anyone assist me with this or tell me where we can look? I only have until Sunday evening to get this resolved by myself (the networking guys at my company were no real help.)

By the way I am unable to configure it myself due to security company won't give me the password to the router. However I can bring it back if changes need to be made.

If more information is needed please ask..I'm sort of a noob to networking but I can get the info you need.

A:Cisco VPN Router to Verizon Fios...WAN light no on.

What is the model of the Cisco router? Without having access to the configuration mode of the router is not going to get you far in troubleshooting the issue. The WAN port not coming up could be a number of things. If you had access to the configuration mode of the router you could take a look at the configuration and see if the network guys forgot to turn on the port with a no shut command. If that wasn't the problem, you could then look at the port itself to see if there are any errors by issuing a sho int fa0/0 assuming this port is a fast ethernet port.

How is your Verizon router configured? Is it acting as a full router? When you plug your PC into the Verizon router, what IP do you get? Is the Verizon router configured to be a DHCP server?

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Answer Match 70.98%

Computer - Gateway. Modem - 56K Rockwell, 7 years old. OS Windows XP Pro. Computer Fax Program - WinFax Pro, Version 10.0.
Previous - 2 copper phone lines, 1 for voice, and 1 for computer/fax. Dial up connection from Earthlink.
Current - 1 phone number shared by voice and fax. FiOS (fiber optic) connection from Verizon.

With the dial up, the fax program worked fine. When a fax came in, I didnt hear a phone ring; a little icon, in the corner of the monitor, would flash.
When I switched to FiOS, I only needed one line, as I can work on the computer and use the phone at the same time, so we eliminated the old computer/fax number, and moved everything to the former voice only number. I was told that the fax software woulf work provided the computer was plugged into a regular phone jack. (besides the FiOS internet connection.)
I tested the WinFax, after FiOS installation, by sending a couple of faxes. They went out fine, and I thought everything was OK, but soon realized I wasn't RECEIVING anything. I had someone send me a couple of test faxes. The fax program didn't pick up - treated them like voice calls - and the answering machine came on. We tried 2 other fax programs with the same results.
In one instance, the fax software picked up a voice call, and I had to talk over the screeching. Another time, the fax program picked up an actual fax call, and said, "Answering, etc., etc., Receiving" but, when I went to the fax inbox, there was only the calling number... Read more

A:Solved: WinFax Pro problem with Verizon FiOS

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Answer Match 70.98%

Hi, today we just received Verizon's new Fiber Optic Network and we recieved a new router. Instead of being connected to the computer, like our old one, it is just a central router that is connected to the internet. I need help on connecting my laptop, to the printer on my desktop, since the router is no longer directly connected to the desktop.

A:Solved: Just got Verizon FiOS and i need to connect to my printer.

11 more replies
Answer Match 70.98%

We have Verizon FIOS DSL I live with my sister there is about like five other laptops that run off of the same connection but no problem before with the other box we had the blue and black DSL modem and my brother n law got a deal and it said update five times faster witch is totally a lie, And it's a red and black colored box, DSL FIOS and ever sense that youtube has been extremely slow while loading in high quaility or even just regular normal speed loading the whole video, I noticed today when the telephone rings the home phone it cuts off the internet for about a minute and re connects it's so annoying sometimes I can't even log onto the homepage on my browser it will say internet connection error and I have to do a total system restart why does this happen?
(My computer is updated, no virus's or spyware, no maleware or adware, and I have firewall)

A:Verizon FIOS DSL SPEED acting weird?

I noticed today when the telephone rings the home phone it cuts off the internet for about a minute and re connects it's so annoying sometimes

Have you called your ISP regarding the situation? Most likely the DSL filter needs to be replaced and have them check also for any cable or modem problem and see if they can resolve your lagging problems.

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Answer Match 70.98%

I wonder if there's any way to add a USB printer to the Verizon router that would allow all computers on the network to print from it. On the new verizon fios router there is only ethernet connections. I could of course get a network printe, but for now I wonder if there's some way to turn a USB into an ethernet connection. I've got Macs and the Airport had a USB connector that allowed this, but I wonder if this is possible w/o using Airport.

A:USB printing and verizon fios modem/router

Ethernet print server; for example:

Caution: some printers are not compatible with a print server.

1 more replies
Answer Match 70.98%

I just bought an HP Pavilion running "Vista Home" but can't get an internet connection through Verizon FIOS which we had installed a month ago. I checked the connection and Ethernet cable with our new iMac which runs great from all the Ethernet jacks installed in the house and my older Mac G4 hooked right up with no issues except I change the setting in the Control Panel from "Dial-up" to "Ethernet."

But this new PC running Vista just won't connect up or recognize the router or vice versa. On the router, the port the PC is hooked up is lit but blinks rapidly. The Mac's ports on the router blink steadily and the connection is fine.

I spoke with both Verizon and HP. Verizon thinks its the Ethernet Card (which I think is unusual for a brand new computer) and when I spoke with HP for 2 hours today trying to figure it out they think its the Verizon router.

The HP guy had me run an ipconfig /all with the results below. He thought something was wrong with the "Default Gateway" which shows nothing and the "Subnet Task" says "" instead of "" but the only thing he could conclude was that the router was not recognizing the PC.

I did disable the Firewall in Vista. When I do try to connect it says it trying to connect through PPPoE and insists on me filling in a user name and password and we don't have to do that on the Macs.

When I diagnose the network connection I get... Read more

A:Vista and Verizon FIOS connectivity problems

Please do not post multiple threads on the same issue. Continue here:

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Answer Match 70.56%

Hey people, last week I ordered fios. I am supposed to have a 25/25 plan. But when I run a speed test on this computer (which is the wired one) I get 25 mbps download speed, but 0 mbps upload. It's crazy. Yesterday I was getting about 4 or 5 mbps for upload and a couple of days after I had gotten it installed I was getting like 15 mpbs. Why is it going down? I ran the verizon fios optimizer, but it seemed to have no effect whatsoever. I even downloaded a separate utility called TCP Optimizer, and followed instructions on a little guide, but that didnt help at all either. Anyone know why this is happeneing, and How I can fix it? Please let me know if you need any additional details.

A:Why am I not getting the advertised amount of upload speed for Verizon Fios?

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Answer Match 70.56%

Tech Support Guy System Info Utility version
OS Version: Microsoft® Windows Vista&#8482; Home Premium, Service Pack 2, 64 bit
Processor: AMD Phenom(tm) 9550 Quad-Core Processor, AMD64 Family 16 Model 2 Stepping 3
Processor Count: 4
RAM: 8190 Mb
Graphics Card: NVIDIA GeForce 9300GE, 256 Mb
Hard Drives: C: Total - 940178 MB, Free - 584922 MB; D: Total - 13688 MB, Free - 1845 MB; P: Total - 1907057 MB, Free - 1437602 MB;
Antivirus: Bitdefender Antivirus, Updated and Enabled

I am supposed to have a 20/20 plan. But when I run a speed test on this computer which is hard wired to the router I get an average speed test result of 20.962 mbps download speed and an average 6.260 Mbps upload. These averages are from three test runs from six different websites totaling 18 tests. This is after a Verizon tech politely did everything she could do. Verizon told me it is my computer and for $14.95/month they could protect the computer from viruses and make it run faster which would solve the problem. But still when my computer is shut off and I play Call of Duty Black Ops on my hardwired Xbox the signal strength is still erratic. It's crazy. We ran the Verizon Fios optimizer, but it had no effect whatsoever. I run Bitdefender Antivirus Plus 2012 on automatic. It tells me my computer is free of viruses. We turned the router on and off. That did not help. Can anyone help me fix this problem? Please let me know if you need any additiona... Read more

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Answer Match 70.56%

I have a Gateway laptop running Vista, that will not connect to the VERIZON FIOS router(ACTIONTEC). this laptop was able to connect to VERIZON FIOS until their router went bad.. they shipped a new router and now whenever you enter the encryption key, it does not take and it continues to ask for it.. The Verizon tech removed all wireless networks profiles from the network center and the router was reset, then it returns a message that the network security key does not match...How do I clear the old information from the computer so that it picks up the new encryption key? PS…It will connect wired and I also have a laptop & desktop that is running windows XP that connects wireless with no problem.

A:Solved: wireless connection issue with Verizon FIOS

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Answer Match 70.56%

Hi, We have Verizon Fios installed in the office and we are getting the TV service with them as well. They installed an ActionTech router MI424-WR. We have some security cameras and now can"t get to view them from outside the network. I had tried toport forwarding the proper IP's of the cameras to the public IP of the router but nothing... Any ideas?

A:Verizon Fios and Internet Security Cameras not working

If you don't have the commercial package, I believe they block port 80. Try an alternate port for the cameras.

3 more replies
Answer Match 70.56%

Not sure what to expect. Right now we have Verizon DSL. I am not sure what to expect and how will this change things. Is their router wireless? Will they set up my laptop too, or will I have to do that myself?

A:Getting Verizon FIOS have 1 desktop 1 laptop do they connect to a router?

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Answer Match 70.56%

Goes on to state that they are password protected. The real-time protection will automatically scan these parts when they are accessed.

Huh??? Anyway, I tried to follow your posting instructions to the letter. I am not certain of the whereabouts of my Windows XP install cd. I'll look for it.

I have been experiencing slowing and false/redirected links seemingly all month. These are the viruses found this month (Decemeber):

C:\Documents and Settings\Bunny.RICK.000\Incomplete\T-4472879-altar featuring jeanie tracy.wma Trojan-Downloader.WMA.Wimad.y Deleted 12/2/2009 10:37:46 PM

C:\Documents and Settings\Bunny.RICK.000\Incomplete\T-5562870-make me janet jackson remix by dj jose (the best thing i ever heard).au Trojan-Downloader.WMA.GetCodec.s Disinfected 12/2/2009 10:47:11 PM

C:\Documents and Settings\Bunny.RICK.000\Incomplete\T-5177348-im in miami trick clean unreleased studio Trojan-Downloader.WMA.GetCodec.s Disinfected 12/2/2009 10:55:38 PM

C:\Documents and Settings\Bunny.RICK.000\Incomplete\T-68670-Timbaland - Bounce.wma Trojan-Clicker.WMA.Agent.d Quarantined 12/3/2009 12:03:40 AM

C:\WINDOWS\Temp\y.exy Trojan.Win32.Vilsel.oty Quarantined 12/11/2009 2:48:13 PM

C:\Documents and Settings\HP_Administrator\Local Settings\Temporary Internet Files\Content.IE5\7EC204XV\load[1].php Trojan.Win32.Cosmu.ety Deleted 12/12/2009 8:59:10 AM

C:\Documents and Settings\HP_Administrator\Local Settings\Temporary Internet Files\Content.IE5\LVNIS3IG\in[... Read more

A:RPS SafeConnect.msi (Verizon FiOs) - Some parts of this file could not be scanned

Hello and Welcome to TSF.

Please Subscribe to this Thread to get immediate notification of replies as soon as they are posted. To do this click Thread Tools, then click Subscribe to this Thread. Make sure it is set to Instant notification by email, then click Add Subscription.

Please note that the forum is very busy and if I don't hear from you within three days this thread will be closed.


One or more of the identified infections is a backdoor trojan.

This type of infection allows hackers to remotely control your computer, log keystrokes, steal critical system information, and download and execute files without your knowledge.

If you do any banking or other financial transactions on the PC or if it should contain any other sensitive information, please get to a known clean computer and change all passwords where applicable, and it would be wise to contact those same financial institutions to apprise them of your situation.

Please refer to Microsoft's Online Safety article for tips on creating a strong password.

Do not change passwords or do any transactions from the infected computer until it has been cleaned.


Please note that these fixes are not instantaneous. Most infections require more than one round to properly eradicate.

Please stay with me until given the 'all clear' even if symptoms seemingly abate.

Kindly follow my ins... Read more

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Answer Match 69.72%



I have a wireless G adapter installed in my HTPC. The router i'm using is the Verizon FIOS router b/g/n NOT the quantum. With this G adapter max is 54Mbps but i'm only getting 13Mbps down and 14Mbps up. The other devices that I have running off wireless (2 iPads) get 59Mbps Up and 65Mbps Down. My questions is this:

I believe that the wireless adapters in the iPads are wireless N hence why i'm getting kick [email protected]@ speed from both the iPads. I figure I would get a Wireless N adapter for my HTPC as well since the current G is very slow.

BUT, the thing that bothers me is why am I not getting the 54mbps on the HTPC then? Is there something I may have done incorrectly to get those lousy speed or, Is it just that G adapter?

Once I upgrade to the N adapter, will my speeds be the same or better then my iPads if I do switch from G to N?

I'm looking to upgrade to the TP-Link TL-WN851ND Wireless n300 with the dual antenna.

I wish I could hook up the HTPC wired but that's not possible at the moment.

Any help would be greatly appreciated.

Thank You in advance.

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Answer Match 69.72%

I am looking to set up two Apple airport Extreme's and one Apple airport Express in addition to my Verizon Fios service. I wanted to go over the best way to do this and how the cabling should be run from one device to another.

I have a MoCA (CoAx) connection coming into the Actiontech router and the WAN Port is free. I have one of the LAN ports on the Actiontech going to a switch and then all the connections on the switch run to ethernet jacks around the house.

After reading this article the below article I am left with the impression that my Actiontech router has to be reconfigured to connect Via my WAN port instead of the CoAx with regards to my Fios service?

Is that correct? I was just going to run an ethernet cable from the wall jack to the WAN port on the Apple Extreme and then set up the device in bridge mode. Then proceed to turn off the wireless signal on the verizon router and configure the Apple router with SSID network name.

Would very much appreciate some advice on what other people have done to set up a similar devices. Thanks

A:HOW TO: Use an Apple AirPort Extreme, and A.Express with Verizon FiOS service

There is already two Linksys devices set up and have working wireless in addition to the Actiontech. If the Actiontech is connected to the ONT via Coax alone does that mean that the Airport Extreme/express should be able to be set up with everything configured as is. Would the Airport extreme be an exception and another wireless device would work. Just trying to figure out if I would have to have the ethernet connection activated on the ONT by verizon in order to add the Apple routers. Thanks

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Answer Match 69.72%

I am a Verizon FIOS user, have been for about 2 years. I have multiple Verizon emails accounts which up until about 3 months ago I never had any problems downloading/uploading msgs via OUTLOOK EXPRESS on my PCs.

Starting November of last year however, I constantly get "stuck" trying to connect to any/some/all of my Verizon mailboxes via either OUTLOOK EXPRESS or via a program called MAILWASHER.

Both MAILWASHER and OE used to be able to connect to the Verizon mail server and initiate downloads/uploads to my accounts in seconds. Now however, almost every time I try to connect to get my mail, one or several of the mailboxes gets stuck and times out. Sometimes they all work fine. Most of the time one or another get stuck. So I have to keep stopping then reinitiating the mail connections to eventually get my mail, over and over again.

Note that I have 2 different PCs with the exact same problem. Also that I have a Yahoo business mail account also defined for both OE and MAILWASHER and that account NEVER has a problem - it is only with trying to download the Verizon emails.

Whatever the problem is it appears to be related to Verizon FIOS itself or their mail servers. I have asked Verizon for help and it was a complete waste of time. I have also posted on a FIOS related forum (back in November) but have still not been able to figure this out, although someone else there said they were having the same problem.

I get errors like this in OE:
"Operation timed out, ... Read more

A:Maddening timeouts trying to connect to Verizon FIOS email servers

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Answer Match 63.42%

I have been trying to find a way to connect, forward the signal, recieve the signal from my Verizon Fios wireless router up to my WGT624 V3 Netgear router.

Is there a way that I can modify my wirless port on my Netgear to recieve a signal wirelessly from my Verizon Wireless router?

My Neighbor did it once with another wireless router, but he can not remember how he did it. I am thinking it had something to do with the Firmware.

If anyone can help me with this that would be great.

I'm basically trying to push the wireless signal from my Verizon router in my basement, up to my wireless Netgear router which is recieving the signal on the main level so that I can plug my wired (non wireless) laptop into the ethernet port which is receiving wireless signal from the Verizon router in the basement in order to gain access to the internet.

Can this be done with the equipment listed above and or some additional firmware and configuration?

Thank you for all your assistance on this in advance.


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Answer Match 63.42%

Normally my connnection is just fine.....the only thing I did different lately is download iTunes (which I uninstalled before, thinking "that" was causing the problem).

I've tried all the help subjects to see if anything there would work, checked with verion online....did diagostics.

I have an Actiontec M1424-WR Rev. E wireless modem and run Windows Vista, 64 bit and IE 8.0

Any ideas? it is so incredibly slow and if I get a web page and not "Internet explorer can't display that page", it takes resending/re-requesting several times!

A:Solved: Suddenly "limited connectivity" with Verizon Fios

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Answer Match 63.42%

I am trying to make an secure POP3 (port 995) and secure IMAP (port 993) connection thru Verizon FIOS via the ActionTec MI424WR modem/router/802.11G box that Verizon supplied. I am running Vista, and I am using Outlook 2007, which is set to these ports.

I wanted to do this with the firewall set to the "Maximum Security (High)" setting.

These ports were not available in the ActionTec's pick list so I added these ports (using the "Advanced" tab and then under "Protocols") so they read "TCP any -> 993" and "TCP any -> 995"

I tried adding these ports to the "Access Control" table, and the "Port Forwarding" table and the "Advanced Filtering" table but none worked.

The Verizon Tech Support line worker told me the only solution was to enable the DMZ host and set it to be the IP address of the computer I happened to be on.

To my astonisment, with DMZ enabled, the "Access Control" rules seemed to kick in for the DMZ host and my secure POP3 would only work if I had this port allowed in the "Access Control" table.

1. Is it safe to run with DMZ pointing to my computer.

I thought this effectively brought the "DMZ host" (i.e. my computer) outsied the firewall and exposed all the ports on my computer directly to the internet. (But if that were the case, then

2. why does the Access Control table work only to the DMZ host???

3. How do I make the "Ac... Read more

A:ActionTec MI424WR Verizon FIOS & Secure IMAP & Secure POP3

DMZ does indeed expose the computer directly to the outside world, that's why it's called the DMZ!

Do you have residential or commercial FiOS? There are blocked ports for the residential service.

3 more replies
Answer Match 63.42%

Just got off the phone with Verizon. They had me push the reset button and I was able to connect to the internet again. I mentioned how slow it takes for pages to load. She said if I have two firewalls running that can happen, then eventually it blocks your internet connection. I have the free Avira and am only using the Windows Firewall. She said the Verizon router has a firewall but it's a low security. So I went on the internet was able to get on some sites, but then others wouldn't connect again, said there is no internet connection. All the lights on the router are on. So far it's still working, but this is what happened before when I lost my connection completely.

I have Windows XP, tried it both on IE 8 and Firefox. The router is an Actiontec MI42WR. The problem was with both my desktop and laptop wired connections.

A:Verizon FIOS unable to connect to internet also real slow to connect

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Answer Match 58.8%

I got Fios installed this week. Router is the Actiontec MI424, it sits in the living room. I'm in a 2 br condo, not a huge place maybe like 1200 Sq feet, same floor. Wifi is awesome in the living room, but in the bedroom it hangs. I still have a signal, varying from low to good, but it takes forever to open a web page, to the point where you can't use the internet. Bedroom is just down the hall.

I called Verizon. They told me they can only guarantee the wifi signal 10 feet from the router, after that no promises. My frustration is that with my previous provider, which was giving me a slower internet connection, my wifi in the bedroom was fine and the router was in the exact same spot. Of course I used my own router, so the issue has to be their router right?

What are my options? My router is currently in a media cabinet and I really don't want to run any additional cable away from the cabinet (like to a switch down the hall). I know there are instructions on connecting my old router to the fios one and using my old router for wifi, and I think that should be my first effort, but not sure. My question with that is, will this help? Will I be getting the faster internet I'm paying Verizon for if I use my old router as a switch instead of their router? I've got limited networking experience but can follow directions and any assistance on what my options are and how to get a working wifi connection in my bedroom would be very appreciated!

... Read more

A:Solved: Fios Installed, No Wifi One Room From Router - Options?

11 more replies
Answer Match 58.38%


Thanks for having me on your forum.

As the title of my post states, I'm having issues with my Windows 10 Wifi or lack thereof.

Let me clarify. I just got FIOS installed back in May 2016. Originally, it was supposed to be installed in March but then Verizon workers went on strike.

Anyway, before getting FIOS and the Quantum Modem/Router, I had DSL Linksy router. I attempted to access/utilize the wireless capabilities of the old DSL router and lo-and behold it worked. I was able to use the "Cast to" feature with the Samsung Smart TV. Everything was working great. Then I got the FIOS Quantum Modem/Router and now not only did the Wifi disappear from my Windows 10 "Settings" but the WLAN Network adapter is also missing from my "Device Manager". Basically I need to know if this is FIOS Modem/Router or something with my motherboard. I don't know if it's the motherboard but I'm not ruling the possibility out that it could be. I say this because there wasn't an issue with WLAN Adapter missing from the "Device Manager" before I got new so-called improved FIOS Quantum Modem/Router. Regardless of how things shake out I would appreciate any help that you can provide.


P.S. I might not get back to you quickly as sometimes when I get home from work the last thing I feel like doing to getting on the computer.

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Answer Match 55.86%

Hello all!
My friend got a HP Mini 210 from Verizon, I believe a few years ago. It has a sim slot, but there isn't a sim card in it. I don't know if she took it out, or if she never needed one.
It is an HP Mini 210 running Windows 7 Starter.
Apparently she isn't using Verizon anymore, as she recently bought a T-Mobile hot spot instead. She can't get it to connect to the T-Mobile hot spot wifi, and I brought it home, and can't get it to connect to my home wifi either. Well actually it says "Connected" but "No Internet Access." Internet is fine and working well, so that is not the problem.
The Verizon connection is under Dial up and VPN(I think it is broadband), do I need to remove this connection to get the wifi to connect properly? It is not connected to the Verizon connection though. Is it possible that this laptop is "locked" to Verizon the way cell phones are?
The Troubleshooter says "Windows can't communicate with the device or resource. (primary DNS server)
This isn't my computer, so I am hesitant to do anything that I am not sure about. Any help would be awesome!

A:HP Mini from Verizon won't connect to wifi

They probably set a Proxy in the unit, either in Internet Explorer, or in the Registry.  Yes, delete the Verizon connection in Internet Options, in the Connections tab.  Check for a proxy in that same tab.

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Answer Match 55.44%

I use a wireless adapter to connect to verizon wifi. Was not a problem until I installed SP2 now I cannot connect to verizon wirelessly. I called the help line they said that SP2 is not compatible. I gotta believe that there is some setting that can be adjusted to make this work without uninstalling SP2. Little help please?

A:Installed SP2 lost Wifi access Verizon


Originally Posted by ThatsAShame

I use a wireless adapter to connect to verizon wifi. Was not a problem until I installed SP2 now I cannot connect to verizon wirelessly. I called the help line they said that SP2 is not compatible. I gotta believe that there is some setting that can be adjusted to make this work without uninstalling SP2. Little help please?

Maybe the built-in firewall feature, which is new in SP2, is the cause of your problem. You can disable it from the Control Panel -> Windows Firewall and see if that solves the problem.


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Answer Match 55.44%

I just acquired new laptop with Windows 8 which I use for travelling. Verizon, with which I have an account, offers free wifi at its hot spots with my account. However, I can't download the app? that would allow this to happen because it is only made for Windows 7, XP, etc. Also, I recently tried to plug in to an airport wifi and the same thing happened--it called for any os except Windows 8. Is there a driver or something I can get so that I can use wifi spots?

A:Using WiFi Spots, including Verizon, with Windows 8

You have me confused. Verizon (nor any Wi-Fi) does not require anything but what is already supported in Windows. 802.11 is a standard that is supported by all operating systems that support Wi-Fi. I also have Verizon and Windows 8. I use it daily and have never installed any additional software.

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Answer Match 52.92%

I?m in great need of assistance. I normally don?t post issues but this will be a first for me and hopefully someone knows the answer. I?ve already spoken to Verizon but the tech support there is basically a waste of a person?s time; script readers. They have no idea why it?s not working nor do they attempt to try and figure out the issue. I have FiOS in my home for both TV and Internet. Everything works great except the Verizon Media Manager software. I?m able to install the software on the computers running Vista Home Premium; so I know the software isn?t corrupted. The machine I?m trying to get it on is a Dell Inspiron . I?ve provided the specs below. When I attempt to install the software, I get to a certain point but it stops and advises me that it has been interrupted. I have tried everything including diagnostic bootup. I?ve provided the three screenshots and also the log that is generated during installation. I?m hoping someone has a solution. Thanks!

OS: Windows Vista Home Premium; Service Pack 1
Model: Dell Inspiron 1720
Processor: Intel Core Duo 1.80 GHz
Memory: 2 GB
System type: 32 bit
Hard Drive Space: 105 GB available

A:Verizon Media Manager software

I found the solution to the issue. This issue was with the Quicktime and Real/Rhaspody trying to use the same resources that was attempting to install the Verizon Media Player. I had to uninstall the software and then reboot to clear them. Once I rebooted, I was able to install the software. I knew it was a conflict issue because the error code in the log indicate so. I'm posting the solution so that if others are looking to resolve, they can fix it on their machine.

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Answer Match 52.92%

Some how my mom blocked the Verizon freedom software. How do i unblock it? Thanks!

A:Verizon Freedom software is blocked

Talk to your Mom, and if she needs help, I'd suggest talking to Verizon. I don't think we're going to assist in unblocking parental restrictions here.

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Answer Match 42%

Dear All,

First of all, wish you all a very happy new year 2012
Is there any software via which i can now how many systems(may be with ip address or system name) are accessing my WiFi at a given point of time?


A:Software to find used WiFi connections

Quote: Originally Posted by onlytanmoy

Dear All,

First of all, wish you all a very happy new year 2012
Is there any software via which i can now how many systems(may be with ip address or system name) are accessing my WiFi at a given point of time?



If you have a router, it can tell you who is "attached" to it. Give us the specs for it and we can help you find out how.

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Answer Match 42%

Hi genius, I want to share my videos on my laptop with my friends over wifi, and I hope we can watch the video independently that means we can free to decide the playing speed and progress. Is there such software? A Free One must be more better! I am looking forward to your answers. Thank you in advance

A:Is there a software which can share the video over wifi?

There is no known software. Especially for Windows 10.

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Answer Match 42%

I have just bought my self a new laptop (MSI GE 72 apache pro) and I noticed that no software can detect my wireless adapter, when I installed connectify it said it couldn't find a wifi colnection when I was clearly on my home wifi. Now when I try to run a mac adress scanning program it can't find my wifi connection either. i have never had this problem on my previous laptop before. Anyone knows what is causing this ?

A:Software not detecting wifi adapter

can we see an ipconfig /all and a device manager screen shot

what windows version

ipconfig /all

We would like to see the results from an ipconfig /all - post back the results in a reply here.

If you cannot access the internet with this PC, then you will need to paste the results into something like notepad and then copy onto a machine that can access the internet and post the results in a reply here.
Save the file to a USB flash drive or other removable media. Plug it into the working computer with internet access and copy the file and paste here.

If you do not have another PC - do you have a phone connected to the internet - can you photograph the result and post the image in a reply
Note: you will see entries named Tunnel adapter Teredo Tunneling Pseudo-Interface: we dont need to see that information - JUST the information above those entries

For Windows 8 or Windows 10
To open a Cmd Prompt or an Administrator Cmd prompt from the Desktop.
Use Windows + X Keys together and choose Command Prompt (Admin) from the list.​Or Right click on the windows icon - bottom left hand side - A menu appears - choose Command Prompt (Admin)[/indent]

For windows version, XP, Vista, W7
Hold the Windows key and press R
Now type CMD
Now press Enter to open a command prompt box (A new dialogue box - black with white font, will appear on screen ):​

In the command prompt window that open... Read more

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Answer Match 42%

Hello all i have a Toshiba Satellite p60 with inbuilt wifi i have this annoying problem and wonderd if i can stop it every time i put the computer into hibenation it turns off the wifi and when you switch it back on you have to press Fn and F8 To switch it back on this is annoying because if you leave it to long then it takes its time to refind my access point. But if i use standby or shutdown my computer the wireless will come on straight away. Not realey a problem just annoying so has any one have any idears?
I have tryed reinstalling the software and uninstalling it altogether but if i uninstall it the wifi will not work at all!
Thanks for reading and any replys thanks for looking steve

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Answer Match 42%

Yesterday, I installed my new Epson WiFi Printer software. Now I can't connect my Sprint phone as modem. It connects, but no internet at-all.

network shows: Undefined Connection.

Any suggestions. Thanks!!

A:With New WiFi printer software, now NO Internet

Can you give us a picture of your network connections....

How do you connect your sprit phone, do you use windows mobile connect?

or do you actually use it as a modem and don't use the special hack on the phone.

becuase sprint will charge you like 50 dollars to use teethering or you can hack the phone to use the free internet that comes with the plan itself

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Answer Match 42%
A:looking for best free wifi sharing software ??

The one built into windows? Just do a search for ad hoc

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Answer Match 42%

After "Check Point" VPN software was uninstalled from my laptop I can not connect to the Internet (wireless at home). I am running VISTA Home Basic. Windows diagnostics says that network adapter ATHEROS AR5007EG is experiencing difficulties and recommends to install the latest driver version. It was done, but did not help.
In Device Manager list of network devices/adapters I have 4 entries: ATHEROS AR5007EG, ATHEROS AR5007EG - SecuRemote Miniport, SiS Ethernet Controller, SiS Ethernet Controller-SecuRemote Miniport. Both of "SecuRemote Miniport" drivers are products of Check Point.
SiS Ethernet Controller-SecuRemote Miniport does not work properly; the message is: "Windows can not start this device because its configuration information (in the registry) is incomplete or damaged (Code 19)".
My assumption is that 2 entries of "SecuRemote Miniport" drivers should be removed/uninstalled and related REGISTRY entries should be cleaned... If my assumption is correct, please, let me know how to fix the REGISTRY (I know REGEDIT command only, but not the next steps...) If my assumption is incorrect, then please advise...
Thanks in advance

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Answer Match 41.58%


I am trying to help a friend,

he works on a ship and wants to connect a USB Wifi Hot spot adapter to a PC on the ships network so he can use wifi on his phone to use whatsapp messenger to text back home to family, he really would like it hidden so no software is installed and preferably SSID hidden too, just because he says there are strict rules to what's installed on their computers so was wanting something that can run itself from a USB stick with no installation.

his is based in UK so something he could buy locally preferably

many thanks in advance

A:Need a USB Wifi hotspot thats requires no software install

just because he says there are strict rules to what's installed on their computersClick to expand...

Just because we have strict rules about not supporting circumvention of such restrictions I'll close this now to prevent anybody who's tempted to get into trouble.

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Answer Match 41.58%

Hi I'm having wifi problems with my Yoga2Pro's wifi, but I can't figure-out whether it is hardware or software. There is evidence to suggest that recent versions of Windows 10 have been causing wifi problems. If the problem _is_ with Windows and they are going to fix it, then I can stop worrying about trying to fix the hardware (I am travelling abroad and it is near-impossible to find expertise/parts/tools and out of warranty).Gory Details:System: Levono Yoga2 Pro laptop. Intel Core i7-4500U. 8GB RAM. Windows 10 64 bit.I have been using Windows 10 since it came out without any problems. I have been keeping it updated. Precursor to this problem: On 4th November 2016, apropos of nothing, my wifi stopped seeing the wifi network it was connected to; or any other wifi networks. (My phone could see plenty). This was evident in the Taskbar, Action centre, Settings dialogs of the PC. The Windows version was upto date at the time, but downloading the next week's Microsoft Patch Tuesday updates (9th Nov) fixed the problem. System working AOK. Yay.(MS update KB3200970 "Addressed issue with the system tray showing no Wi-Fi connection even when Wi-Fi is present") System fixed - I made a system-restore point. The "fix" held for 24 hours, then a new, more severe problem started occurring (='the current problem').Current problem: After 3 to 5 hours of normal, troublefree operation, the PC stops seeing the wifi entirely. Any menu options associated with wifi networkin... Read more

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Answer Match 41.58%


i have a toshiba 3000 series laptop running xp sp2
it has a problem with the d-link software for my wifi pcmia card
the problem is that when the laptop starts i have a dll missing message i know which dll it is but windows will not let me remove this portion of the software and reinstalling the software will not replace it.
the drivers for the device are fine and so is the rest of the software it is just this dll fill that is missing thats the problem.

p.s. i have try´d to copy the dll to the system but it is in a package and i can´t extract it manually.

thanks for the help.

A:Solved: d link software problem for wifi

Have you contacted D-Link about the issue? Can you install the software on another machine and copy the DLL to a floppy or USB stick and replace it on the ailing machine?

2 more replies
Answer Match 41.58%

I have a Windows 8.1 64-bit laptop and a few days ago i ran into an issue.None of my apps on the start screen connect to the internet even though the internet is connected and i'm able to browse the net.I'm not sure but i think this happened right after i uninstalled Kaspersky Internet Security.I looked around and thought it's a firewall problem but nothing is blocked in the firewall.I tried restoring default settings in firewall and even tried re-installing Kaspersky but that didn't work.I also tried installing third party firewall software like Comodo but that didn't help either.I ran scans with Kaspersky and Malwarebtytes but they didn't find anything.

I downloaded a microsoft troubleshooter and it said i needed to trust my PC and that apps and start screen sync was turned off

But i can't change any sync setting since it says that OneDrive is not connected to the internet.

What do i do?

A:Windows 8.1 Apps and other software don't recognize WiFi !

I believe it has something to do with your computer not trusting your Microsoft account. USE INTERNET EXPLORER as it is reported Chrome and Firefox does not work with Microsoft Account login.

One of the great benefits of running Windows 8 on multiple PC?s you own, you can easily sync common settings across computers such as passwords for apps, websites, networks in addition to other benefits such as themes, backgrounds and color schemes. To do this, you need to trust your Windows PC.
Start by launching Change PC Settngs (Windows + I)

Under PC settings, click Users tab

On the right hand side of the screen click Trust this PC

Sign into your Microsoft account which can be either a Windows Live ID, Hotmail, MSN or

Click Next to Confirm your computer as a trusted PC or you can visit a existing trusted PC and do the confirmation there from Sign in to your Microsoft account.
The PC?s you sign in with your Microsoft Account from now on will be a lot more seamless.


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Answer Match 41.58%

I am interested in free software that will allow me to view Wifi networks in a more interesting way. Any idea?

A:Can you recommend free Wifi network software?

Boingo Wireless | Wireless Internet. Wi-Fi Access. One Click Log On

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Answer Match 41.16%

Software to boot into for SL98000G wireless adapter? Can anyone help me get the software needed for my wireless adapter?

A:Hi I didnt receive any software for my SL98000G wifi adapter

It should have had a CD with it. Have you been back to where you bought it?Always pop back and let us know the outcome - thanks

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Answer Match 41.16%

Morning folks,
Laptop won't connect via wireless.
It will connect via ethernet.
I have run antivirus and malaware bytes
I have checked relevant drivers
This is a known software issue as it happened last month. I took it to my local PC guy and he fixed it but was very vague about what he did. "I ran a couple of scripts" was his answer
All other devices in the house are fine.
When the laptop crapped out last month, so did the desktop BUT desktop is ethernet only. The computer guy fixed this the same way.
I could go back to my guy, but if  it is recurring then I would like to know what is causing it.
I've tried different routers
I'm running Windows 10 
Thanks in advance,

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Answer Match 41.16%

Hi everyone.

I installed wifi hotspot client software a week ago ( It did say it wasn't ready for Vista, but I figured Why Not? It just won't work. I lost my wireless immediately. Uninstalled the software. For the past week I have done everything possible to be able to reconnect: update driver, delete hardware and drivers, reinstall, check that the client is gone, searched this site and found post "networking/685832" from Sundance, did what he did. Windows says that the device is working properly.but it can't find any wireless networks.

I'm running Vista HP of a gateway M-150X. All Windows, virus and other updates are up-to-date. I have attached my ipconfig data.

Can anyone think of something to help? Thank you for your consideration.

A:Solved: Wireless Dead after Wifi Software install

The minimal info given by ipconfig shows a possibly good ethernet connection to a router, and no wireless hardware.

Does the wireless adapter show as OK in Device Manager under Network Adapters?

If so is the wireless connection shown as enabled in Network Connections?

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Answer Match 41.16%

I am running Vista Ultimate SP1 on a Compaq C500 (Broadcom 4311 wireless). The Wifi turns on and connects fine, and I can access local resources, but the PC cannot connect to the Internet when running Vista. Luckily, it's a dual boot, so I booted up XP - Wifi and Internet work fine. So it's a software issue blocking Internet access. Just popped up tonight. No spyware. No firewall issues.

A:Solved: Software Wifi Issue - Vista Ultimate SP1

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Answer Match 40.74%

I have a Dell Inspiron N5110 Laptop that I got this Summer. I used the wireless internet all Summer long while traveling, connecting to wireless internet lots of times at hotels, fast food places, and in friends' homes (never had a problem).

But now at my house it says it is connected to the wireless internet but it won't load more than the home page in Internet Explorer or Firefox. Sometimes it will try to load a page for 10 minutes but nothing comes up. Otherwise, it just says, "server not found" or "internet explorer cannot display."

My roommate's Toshiba laptop connects fine, and our friends' laptops connect to it as well.

I was on the phone with Dell and my Internet provider for 2 or 3 hours. Dell finally said they think it is a software problem but they want to charge me way too much to fix it.

A friend told me to try this "click start -> accessories -> then RIGHT click command prompt
click "run as administrator" type the following in the scary black box exactly:netsh winsock reset, then press enter, then reboot." No luck.

Any help would be very much appreciated!

A:Solved: Wifi problem, possibly due to software? Dell Windows 7

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Answer Match 39.48%
Q: Fios

I just signed up with Verizon Fios for their TV, Internet, and Phone service. They're installing in 3 weeks. I currently have cable for my internet using their modem feeding my Belkin 4 port wired router. I have 4 hardwired PC's in my house and I much prefer a wired connection. I was just wondering if anyone has had any experience with Fios and their existing equipment. I have heard their current router is wired/wireless capable.


Yep, the router is indeed wired and wireless. However, it's very easy to simply disable the wireless capability in the router's configuration if that's your pleasure. I have the 15mbit/15mbit service, and I'm very happy with the performance. Note that you'll have to keep their router since you have the TV, it provides the guide and on-demand functionality. You can do various things to bypass it's routing functions if you desire a different router for your network.

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