Tech Problem Aggregator

"Realtek HD Audio Manager has stopped working" at Windows Startup

Q: "Realtek HD Audio Manager has stopped working" at Windows Startup

Hello, this is my first post here on this forum.
About a week or two, I Downgraded my Computer (Dell l502x) from Windows 8 to Windows 7 Ultimate 64 Bits, installed the drivers from the Dell Page, and everything worked good, except for the Realtek HD Audio Driver Version (Recommended for my PC on Dell Website), This is the problem:
When I Start my computer, a message shows up with the following error: "Realtek HD Audio Manager has stopped working" and then, I Have to close the message and open Realtek HD Audio Manager again from the Control Panel. I Have already tried re-installing Windows and the error keeps appearing After I Install that driver, I Was wondering if maybe that version of the driver is faulty or something (It would be weird, since it's the one Dell recommends for this computer on the page)
I Have visited many forums, including this one looking for a fix to this issue, but I have not found a solution yet. So I was wondering if someone had this issue before and has a solution to this annoying problem.
any Help would be appreciated, Thanks.

Here's a picture of the issue im having when I start Windows 7 (It's in Spanish, but I think you will understand it)

A: "Realtek HD Audio Manager has stopped working" at Windows Startup

Try the R275 version on the RealTek site. Its the latest version and will work on your PC. When you run the Realtek installation the first thing it will do is uninstall the current version you have installed and then restart the PC. After the restart it will continue and install the R275 version. This is the version I have on all my PC's for both Win 7 64 bit and Win 8 64 bit.

Download the High Definition Audio Codec R.275 64 bit OS version.

BTW, here is the info on posting screen shots on this forum. You con't have to upload them to a host.
Screenshots and Files - Upload and Post in Seven Forums

2 more replies
Answer Match 81%


I'd be very glad if anyone could help me.

My OS version is Windows 7 Home Premium 64bit.

Whenever I try to run the task manager, either by pressing Alt+Ctrl+Del and selecting it or right clicking on the task bar, the window opens but immediately an error is displayed "Windows Task Manager has stopped working... Windows is checking for a solution for this problem" followed by "A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available" (see attached screenshot). No solution is provided.

The computer is rather new (3 weeks old) and has very few programs installed. Since I don't use the task manager very often, I don't know when this problem started, but it wasn't there from the beginning.

Things I tried, but did not work:

- Going back to a previous restore point: same problem.

- Running a RAM memory test with memtest86, no problems found.

- Performing a clean boot using msconfig.exe and disabling all programs, with the exception of Microsoft services. The problem remained.

- Scanning the computer for virus and malware. Installed Malwarebytes, nothing found. Using Kaspersky anti-virus, no problems found.

- Using the system file checker tool. I used it twice and it did indeed find problems, but said it could not fix them.

The only thing that has changed is that the computer had 8gb RAM, but one of the cards was defective and was sent back to the manufacturer. My computer i... Read more

A:"Windows Task Manager has stopped working" anytime I try to run it

Run a system file check and upload your event viewer logs

SFC /SCANNOW Command - System File Checker

How to use the System File Checker tool to troubleshoot missing or corrupted system files on Windows Vista or on Windows 7
Please provide us with your Event Viewer administrative logs by following these steps:
Click Start Menu
Type eventvwr into Search programs and files (do not hit enter)
Right click eventvwr.exe and click Run as administrator
Expand Custom Views
Click Administrative Events
Right click Administrative Events
Save all Events in Custom View As...
Save them in a folder where you will remember which folder and save as Errors.evtx
Go to where you saved Errors.evtx
Right click Errors.evtx -> send to -> compressed (zipped) folder
Upload the .zip file here.

7 more replies
Answer Match 80.7%

A noticeable change has occurred with my Vista recently. I keep getting this warning saying "Desktop Windows Manager has stopped working". I choose the option "Check online for a solution (recommended) each time and nothing happens or changes. It just says "Windows is checking for solutions. In another 5 or maybe 15 minutes, it'll happen again and I work that way all day long. The computer has also slowed down a lot in the last couple weeks. Problem details are listed below.
Thanks for whatever assistance you can provide.

Problem signature:
Problem Event Name: APPCRASH
Application Name: Dwm.exe
Application Version: 6.0.6002.18005
Application Timestamp: 49e02696
Fault Module Name: nvd3dumx.dll
Fault Module Version:
Fault Module Timestamp: 4b4c09b1
Exception Code: c0000005
Exception Offset: 000000000040607b
OS Version: 6.0.6002.
Locale ID: 1033
Additional Information 1: 0acb
Additional Information 2: 036c9500cc344941aa1d6e8e50738d32
Additional Information 3: 6586
Additional Information 4: c272627f3670c467edd515f9aeb36103

More replies
Answer Match 79.2%

After updating yesterday, explorer.exe no longer starts correctly, either on startup or manually. A windows restore to before my latest updates fixes the problem, but installing the updates causes the problem again. I do want to keep the system up to date, so I figure I shouldn't just turn automatic updates off. Some notes:
I sit on the "Welcome" screen after logging in for longer than usual before getting to the desktop.
"Personalized Settings" seems to be what's causing the issue - this is the window that freezes.
I don't have a start bar.
Everything else works fine - I can launch programs through the command line or task manager, including windows explorer.
My wallpaper no longer loads - or, to be more precise, it's just a black color.
I have DisplayFusion installed, but I uninstalled it and this had no effect.
Here's a screenshot of the symptom along with my recent update history.

I'm not totally averse to reinstalling windows, but I do want to make sure the same thing doesn't just happen again. Anyone have ideas?

A:"Windows Explorer has stopped working" on startup after update

Please Run sfc /scan now using option 2 in this tutorial: SFC /SCANNOW Command - System File Checker

Please post back the results.

Or option 1 at boot might be easier for you.

9 more replies
Answer Match 105.42%

I get this problem or error "Desktop Window Manager stopped working and was closed" every time I stay logged on but "switch users". When I come back to my user account, there are two messages on my taskbar that both say "Desktop Window Manager stopped working and was closed". I have uninstalled and reinstalled my Nvidia driver and updated to the latest driver version. I have even went to "task manager" and located the dwm.exe and made a dump file.

Any suggesstions to what or how I fix this.. Thank you.

A:"Desktop Window Manager stopped working and was closed"

try doing a system repair. to relaunch the windows manager use run command explorer.exe

9 more replies
Answer Match 105%

My Windows login and logout sounds have stopped working. I went to the control panal and checked in the "sounds" and the login sound worked when I tested it there plus I checked the sound mixer and all sliders are active and pulled up. What could be the problem? All other sounds are working?


A:Windows "Login" and "Logout" sound stopped working

line 211 left hand side

211. Restore Startup and Shutdown Sounds

hope it helps


2 more replies
Answer Match 104.58%

I'm not sure how or where to address this issue.
As of 4 days ago, I am randomly having a box pop up that says "Update Manager Has Stopped Working"
I've been able to use the Realtime Data through my Avast to find that it's C:\Windows\Microsoft.NET\Framework64\v2.0.50727\dw20.exe that is attempting to run, but apparently failing.
How can I fix this?
I've tried uninstalling and reinstalling the latest version of the .NET framework, I've also attempted to use the .NET clean up tool, both to no avail.

A:.NET framework "Update Manager Has Stopped Working"

System restore shouldn't affect data. You can image before system restore so in case something goes wrong you can restore back. Anyway,

I have the same dw20.exe, I don't have office.

You can scan with Malwarebytes Anti-Malware free if too concerned about an infection.

Found this:

DW20.exe is an error-reporting application packed with Microsoft products such as Microsoft Office. Once installed, it collects information automatically when a Microsoft application unexpectedly quits, freeze or crashes; it then allows users to send the information to Microsoft for analysis. This report assists Microsoft in solving problems to improve future versions of the software. DW20.exe is not required for Microsoft programs to work and can be disabled and removed from startup to prevent it from running.

Read more :

So I believe, you haven't found the failing application yet. You have to find which updater is failing.

4 more replies
Answer Match 102.48%

Here is the situation:

Once I logon to my vista user account on my laptop all of my programs say "(program name) has stopped working". I will attach a pdf file of what I see! I can't use certain programs like paint and notepad and others. But I can use Internet Explorer.. PLEASE HELP!! I think this all began when I started to see the "reliability metrics analysis calculation" error a lot...I just started seeing that one alot more and now on top of that, I get the errors (like you see) in the link below

I get the following:

"Desktop windows manager has stopped working"
"msftstp.exe has stopped working"
"windows command processor has stopped working" (5 times)
"microsoft sync center has stopped working"


PLEASE HELP FAST THANK YOU!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

A:When I Startup Vista All of my programs say "(Program Name) has stopped working" HELP

See what happes if you run in startup mode? f8 on bootup.

You should try some malware scans while in safe mode too.

10 more replies
Answer Match 102.48%


Today I'm suddenly having an issue with most games and some programs, basically they crash instantly, I get the error message "xxx has stopped working". I first noticed this with XBMC (Xbox Media Center), then I tried a few Steam games, I get the same error with: Batman Arkham Asylum, Batman Arkham City, Counter Strike: Global Offensive (although this gives no error just closes instantly no message or pop-up), Hard Reset.

The only thing I can think of which could be causing this is the Windows update I did today, but I didn't get any errors or anything..

i5 4670k /w Corsair Hydro H80 Liquid Cooler
ATI Radeon HD 7950 @1020/1250
8GB DDR3 1600MHz
Gigabyte Z87-D3HP
Samsung 128GB 830
ASUS Xonar D2
Win7 64bit

Worth noting that I installed windows on Sunday, but everything was working yesterday.

Not sure what to try, any help please?

A:Games/programs crashing on startup "xxx has stopped working" - Help please!

16 more replies
Answer Match 102.06%

Hi, I'm running Windows Vista Home Premium with SP1, and just recently my computer started telling me "Desktop window manage stopped working and was closed" as soon as I log into my account. For whatever reason, ever since this started happening, the program "Steam" will instantly crash as soon as it loads."

HJT log:
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 8:25:53 AM, on 11/27/2008
Platform: Windows Vista SP1 (WinNT 6.00.1905)
MSIE: Internet Explorer v7.00 (7.00.6001.18000)
Boot mode: Normal

Running processes:
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
C:\Program Files\TortoiseSVN\bin\TSVNCache.exe
C:\Program Files\\Agent\mcagent.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Zune\ZuneLauncher.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Program Files\Logitech\SetPoint\SetPoint.exe
C:\Program Files\Common Files\Logishrd\KHAL2\KHALMNPR.EXE
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page =
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = Read more

More replies
Answer Match 102.06%

I've just run all my Kaspersky, etc tools and still get a "Program Has Stopped Working" message for things like Windows Mail, the installer for Windows Live Mail, etcHave restarted, downloaded RegistrySmart and "fixed" 610 things, but still no mail program, etc. Anything else I can do to get back to functionality? Thanks, Nancy

A:"Stopped working" appears on mail, etc startup

Hi Nancy,

You might try doing a System Restore using a restore point dated before this problem to see if it can fix it. This tutorial will show you how to if needed. You may need to use Method Two.

System Restore - How to

Hope this helps,

1 more replies
Answer Match 102.06%


running ie 9 & win 7 & avg

did cmd - sfc /scannow - no errors
no virus

problem started after ie9 install , so it seems

"windows explorer has stopped working"/"windows is restarting"

after error and little time all tabs pop up good and ready to go

just annoying - like my dog barking at 4:30am thinking she's a rooster


A:[SOLVED] "windows explorer has stopped working"/"windows is restarting"

Hello Marcus,

Do you get this error when opening up IE? If yes does it happen instantly? or after browsing for a little while?

9 more replies
Answer Match 101.64%

"A problem caused [name of program] to stop working correctly. Windows will close the program and notify you if a solution is available." But no solution shows. I have been using the same HP Pavilion tx1000 for a year and a half with no software or compatibility issues. I run Vista Home Premium, Service Pack 1 - 32 bit. Slowly this message began to appear with every microsoft program I opened and then started to spread to non microsoft programs. I tried reinstalling the programs, doing a system restore to the oldest restore point I could, I also tried uninstalling any window updates that were installed right before my problems. I have read some strings that indicate it may be a compatibility issue between the service pack 1 and vista but the service pack came with the computer and it has been working fine until recently. I am at loss what to try next. Has anyone using Vista Home Home Premium experience anything like this!!!

A:Windows Error Message "{Name of Program} has stopped working" "A Problem caused ...

hi and welcome the first thing to do is run your anti virus and malware progs this will check for issues there and hopefully rule it out the next thing to try is sfc/scnw its a how to and also try this,295582,sid192_gci1276029,00.html this will check for other problems in both your files and your hard drive

1 more replies
Answer Match 101.22%

Hi there, I would really appreciate some guidance with this matter which is giving me some cause for concern.

For about a month now every time I start up my computer I get various random messages once Windows 7 has loaded up telling me that programs have stopped.

Every time it is a different program, sometimes "Run Once Wrapper", sometimes some HP prgram, sometimes Alcohol 120 etc etc etc. None of these cause huge issues not working on startup but it is an annoyance. I would say there are at least one or tow prgrams each time I start Windows 7 that have stopped working. There is no patetrn though apart from I start to see the same programs having stopped after a few days or so again.

Having Googled various pages I can't see any obvious cause...

I have done a scannow from a command prompt and it hasnt revealed anything or fixed anything.

Secondly for some reason Firefox always has Flash fail on it.

Thirdly Google Chrome will not only not work, but I cannot seem to download it anymore from IE.

I wonder if all of these problems are linked... a funny Windows issue perhaps?

Any ideas please?

A:Various programs "have stopped working" on startup

Hi and welcome to TSF Alcohol 120 has been known to cause issues in windows though not the ones you mention but it may be worth uninstalling as a test,have you also run your anti virus and malware scanners,tried safe mode with networking to see if it behave the same there and also try a clean boot. Perform a clean startup to determine whether background programs are interfering with your game or program
How to perform a clean boot to troubleshoot a problem in Windows 8, Windows 7, or Windows Vista
try reseting IE How to reset Internet Explorer settings
and Fire Fox

2 more replies
Answer Match 101.22%

I keep getting that message about Firefox when the computer starts, but the browser still starts. I get the same message about IE when I use a different account. I just reformatted before this so I'm not sure what's going on.

A:My web browser "has stopped working" at startup

What anti-virus are you using?

Check in the Startup tab of msconfig. See if anything is set to start that might ipen a browser?

4 more replies
Answer Match 99.96%

I had this same issue with Win 8.1 Pro N about year ago as well and I somehow fixed it, but I can't recall what I did at all besides that it was big headache to figure out. Now yesterday since I got a SSD I installed Windows again and that problem is back.

What I checked first:
Nothing to see here...

Then I tried troubleshooter:

"Hardware changes might not have been detected"
That's not very useful

Let's check out Device Manager:

Shouldn't it be in sound devices category with some other entries? I have that category missing altogether.


"This device cannot start (Code 10)"
I tried uninstalling drivers and restarting many times already

Let's let Windows search for new drivers:

Outside of that I've tried to install two different versions of Realtek driver packages. Multiple times. One from Asus site that's latest for this particular laptop but officially has support only up to Win7. (I had that driver before so it works with 8.1) and other is from Realtek site that officially supports Win8.1 as well. No success.

I even restored BIOS factory settings even though there aren't any sound related settings there.

Windows Audio service is running. Checked that.

I re-installed Windows 3 times. One of them was just old Win 8 Pro with no updates included, second was latest Win 10 preview, and finally I installed Win 8.1 Pro N back. None of them had working audio.

Windows 7 didn't have that issue and I know that my hardware is fine because... Read more

A:Windows 8.1 Pro N "No audio devices are installed" Realtek

Also I just discovered that when I installed either versions of Realtek drivers they removed all the files they copied to program files/realtek/driver folder just before finishing the installation. So they didn't even install properly.

Probably due not finding actual audio hardware it can use? Then it's entirely Windows problem.

1 more replies
Answer Match 97.44%

I'm using Windows 7 and for the last couple days I've been flooded with all sorts of "Program" has stopped working" notifications, from everything from the nvidia control panel to windows explorer to various processes that I don't even recognize that must be other ordinary windows processes. These just happen without warning, and when I restart my computer, I get about ten of them right on startup, everything is crashing and I don't know why?
Operating System
Windows 7 Ultimate (x64) Service Pack 1 (build 7601)

3.20 gigahertz Intel Core i5-3470
128 kilobyte primary memory cache
1024 kilobyte secondary memory cache
6144 kilobyte tertiary memory cache
64-bit ready
Multi-core (4 total)
Not hyper-threaded

Gigabyte Technology Co., Ltd. H77M-D3H
Bus Clock: 100 megahertz
BIOS: American Megatrends Inc. F5 03/29/2012

Slot 'ChannelB-DIMM0' has 8192 MB

NVIDIA GeForce GTX 660 [Display adapter]
Samsung SyncMaster [Monitor] (24.0"vis, s/n YCUYHVDZ702086, July 2010)

NVIDIA High Definition Audio
VIA High Definition Audio

A:Windows 7: "Program" has stopped working"?

14 more replies
Answer Match 97.44%

I'm using Windows 7 and for the last couple days I've been flooded with all sorts of "Program" has stopped working" notifications, from everything from the nvidia control panel to windows explorer to various processes that I don't even recognize that must be other ordinary windows processes. These just happen without warning, and when I restart my computer, I get about ten of them right on startup, everything is crashing and I don't know why?

Operating System
Windows 7 Ultimate (x64) Service Pack 1 (build 7601)

3.20 gigahertz Intel Core i5-3470
128 kilobyte primary memory cache
1024 kilobyte secondary memory cache
6144 kilobyte tertiary memory cache
64-bit ready
Multi-core (4 total)
Not hyper-threaded

Gigabyte Technology Co., Ltd. H77M-D3H
Bus Clock: 100 megahertz
BIOS: American Megatrends Inc. F5 03/29/2012

Slot 'ChannelB-DIMM0' has 8192 MB

NVIDIA GeForce GTX 660 [Display adapter]
Samsung SyncMaster [Monitor] (24.0"vis, s/n YCUYHVDZ702086, July 2010)

NVIDIA High Definition Audio
VIA High Definition Audio

A:Windows 7: "Program" has stopped working"

Continuous, errors at start-up may be a sign of malware infection.

Publish a snapshot using Speccy..

Once installed, click file > publish snapshot. Copy & Paste the url into your next reply.

1 more replies
Answer Match 97.44%

I'm using Windows 7 and for the last couple days I've been flooded with all sorts of "Program" has stopped working" notifications, from everything from the nvidia control panel to windows explorer to various processes that I don't even recognize that must be other ordinary windows processes. These just happen without warning, and when I restart my computer, I get about ten of them right on startup, everything is crashing and I don't know why?

chkdsk came up with nothing.
as per suggestion by another user I booted into safe mode -- the crashes do not occur within safe mode -- good to know. I opened cmd and ran 'sfc /scannow'. no results.

also, a user suggested it may be my ram -- I don't believe this is the case because my XP installation runs just fine on the same hardware.

i restarted the computer into normal windows and even before windows could boot it said userinit.exe and runoncewrapper both crashed then windows media player, then realtek audio, then nvidia, and a ton of other processes. In fact it seems like every process that runs it happens to, even the screensaver. thats what i mean by it being system programs.

Also, it seems to for whatever reason be knocking my games from 40fps down to 12.
Avira and Malwarebytes and Spybot all have nothing to report in the way of viruses or spyware, but this problem behaves like malware. The sticky said that 64 bit scans cannot do rootkits? I did a rootkit scan with Avira with ... Read more

More replies
Answer Match 97.44%

Windows 7 64-bit I'm using an AMD Athlon 64 3500+ processor My audio is working, but I'm getting "popping" noises every 15-30 seconds and it's really bothering me. I updated to the latest driver for Realtek AC'97 and I insalled the Realtek HD Audio drivers, but only the AC'97 shows up in the device manager. When I got to add/remove programs, it shows that HD Audio can be uninstalled, but I don't know if that means it's working. From reading around on the internet, some people said the HD Audio driver solved their problem, but I'm not sure if mine is actually working or not. I don't know much about computers, so please spell things out explicitly for me so I can just follow directions.

More replies
Answer Match 97.02%

Hi all,

So I'm kind of stuck.. I currently have the problem where I am in an endless cycle of "loading files" -> "Windows Boot Manager" (see: How To Boot Into Safe Mode On Windows 8 (The Easy Way)).
I have tried to load all of the options -- and none successfully load.
I also end up at a OneKey Recovery as well.. unfortunately, the laptop does not have initial backup or user backup images.
I have a Windows 8 CD for repairing purposes.. however, I cannot load the BIOS/UEFI to change the boot order to load the optical drives first. I have also tried to remove the CMOS battery to fix it.. did not work. .
Also - Windows Boot Manager:
Windows Setup [EMS Enabled] -- does not load properly (leads to OneKey Recovery) Safe Mode (does not load properly) Safe Mode with Networking (does not load properly) Safe Mode with Command Prompt (doesn't load - tries to boot and load all files onto partition that is too small.. can't change partition?)
Enable Boot Logging Enable Low-Resolution Video Debugging MOde Disable automatic restart on system failure Disable Driver Signature Enforcement Display Early Launch Anti-Malware Driver
Start Windows Normally
Any ideas would be greatly appreciated! Thanks!

More replies
Answer Match 94.92%

I bought a Gateway E56R41u to replace my Acer netbook. I'm really happy with this machine. However, I downloaded the free upgrade to Windows 8.1 and my audio quit working. I've downloaded all the drivers that I could find and nothing works. Is there a driver for another machine that will work with my Gateway?

A:Realtek HD Audio stopped working after I upgraded Windows

There is a generic driver available from RealTek, but if you have reinstalled the correct driver from Gateway, I doubt that the direct from RealTek will help.

Are there any other problems that you are aware of, after the 8.1 update? I don't recall this being a problem with audio.

Go to the Device Manager and display what is listed in the Sounds Video and Game Controllers section. Post back on what is listed there, including any error codes. Better yet, post a screen shot of that section.

Screenshots and Files - Upload and Post in Eight Forums

1 more replies
Answer Match 94.08%

I know this issue has been brought up before, but I am unable to solve the problem following the below solution -

Index - Windows Search Service

I am using a Vista Home Premium 64 bit computer, and when I try to do this solution the computer tells me that I am unable to get access to the folder C:\ProgramData\Microsoft\Search\Data\Applications\Windows. It says "You don't currently have access to this folder", and when I click "Continue for access" nothing happens.

This problem is plaguing me and I would love to have it resolved.

Thank you for helping.

A:"Microsoft Windows Search Indexer Stopped Working" Issues

Although this is for a file, use it to take ownership of the folder: Take Ownership of file

If other problems occur, then I'd have to wonder if you're infected.
Try this:

Please run one of these free, independent online malware scans to ensure that your current protection hasn't been compromised: Free Online AntiMalware Resources (read the details at the link)
There are also free, bootable antivirus disks at this link: Free Online AntiMalware Resources - Bootable Disks

1 more replies
Answer Match 94.08%

Hi there,
I am getting a repeated "Windows Module Installer has stopped working" message which says that the file that describes the problem is:
C:\ProgramData\Microsoft\Windows\WER\ReportQueue\AppCrash_TrustedInstaller_5480538538f23ac44dfcd994b 3e5d340663098_cab_670b9c43\WER9B8A.tmp.hdmp.

Windows Update hangs and gives no error message but says no Windows Updates have been carried out (ever). Have tried to run SURT but it just hangs on the first step, searching for updates (left it for 3 hours or so). SFC Scan gives error message "Windows Resource Protection could not start the repair service". I attach CBS folder.

Be very grateful for any help.


A:"Windows Module Installer has stopped working" message constantly

There's a fairly critical error in the last CheckSUR that ran -

(f) CSI Payload File Corrupt 0x00000000 cmiv2.dll amd64_microsoft-windows-servicingstack_31bf3856ad364e35_6.1.7601.17592_none_672ce6c3de2cb17f
this file is central to the servicing capabilities of Windows, so the fact it's missing may be causing all your other problems.

The CBS log however is more interesting.
SInce early November, almost the only activity recorded has been repeated installations of the same software at boot.

2013-11-17 10:28:44, Info CSI 00000006 IAdvancedInstallerAwareStore_ResolvePendingTransactions call 1 loaded 8 pending advanced installer operations
2013-11-17 10:28:44, Info CSI 00000007 Begin executing advanced installer phase 8 index 0 (sequence 0)
Old component: [l:0]""
New component: [l:0]""
Install mode: uninstall
Installer ID: {51d813ef-83f1-42de-a2ee-89ee4633a7c9}
Installer name: [25]"RegistryKey SD Applicator"
2013-11-17 10:28:44, Info CSI 00000008 End executing advanced installer (sequence 0)
Completion status: S_OK
One or two people have reported uninstalling .NET 4 for a while, then reinstalling it solves this problem - it's certainly worth trying.

Uninstall it from the Programs listing reboot, then run the cleanup tool from here...
.NET Framework Cleanup Tool User's Guide - Aaron Stebner's WebLog - Site Home - MSDN Blogs

Reboot ... Read more

9 more replies
Answer Match 94.08%

Hello all. I hope this is the right place to post this support thread.

I am trying to install Open Office, but every time it is crashing during the installation process. This has happened the same way for three different .exes from their website - 4.1.1 en-GB, 4.0.1 en-GB, and 4.1.1 en-US.

I run the .exe, click next on Installation Preparation, select a location to unpack the files, and it extracts them. Once it reaches the Installation Wizard window, it works on 'Computing space requirements' for a second or two, and then crashes, saying "Windows(R) installer has stopped working".

I have looked around a couple of help threads, and tried a few things. I have been into regedit, but there was nothing except '(default)' under HKEY_LOCAL_MACHINE\SOFTWARE\ Microsoft\ SQMClient\Windows\DisabledSessions. I ran 'sfc /scannow' in the command prompt, but got "Windows Resource Protection did not find any integrity violations". Can anyone suggest a fix? Thank you

A:OpenOffice install crash - "Windows(R) installer has stopped working"

While not a solution to fix your problem, here is something you could try to get a free Office suite.

I have Libre Office Portable, similar to Open Office, and the portable version doesn't install Libre Office.
If you're interested, it's available here:
LibreOffice Portable | - Portable software for USB, portable and cloud drives

3 more replies
Answer Match 94.08%


I am running Windows 7 Pro 64-bit on a Lenovo T510.

Every single time I do a Properties on My Computer, I get this pop up message that "Windows Control Panel has stopped working". Oddly, I just cancel that window and everything otherwise seems to work normally. But it happens every time and I can't figure out why.

Anyone else experience this?


A:"Windows Control Panel has stopped working" on My Computer Properties


This usually happens when you dont remove the software completely, some process are attached to the Windows Explorer ... thats causing this.

Try using Autoruns and look under Explorer... and look for file that highlighted in yellow.. usually should say "File not Found". Uncheck or delete these and restart you computer.

Try these and let me know.

9 more replies
Answer Match 94.08%

I problem I have been geting in the past 2 days is that whenever I use the search index, like for example look in my librarys, program files, or look for anything on my computer, a box pops up saying "Windows explorer has stopped working", and whatever im searching for will automaticaly close. This is very frustrating because like everyone who owns a PC I search for files and such, and I have tried many things to try and fix this, including:

-System restore
-Uninstalling windows updates
-Restarting computer
-Disabeling Index service
-Disabeling Windows search service

I have read of a solution to this problem that involves deleting files related to the index, but again I cannot do this because every time I look in search index it automaticaly closes.

Any help on this issue would be greatly appreciated

A:Search Index "Windows explorer has stopped working" error

Try to do system file check first:
Start-->cmd (run as administrator)-->sfc /scannow (space between sfc and /)

If it does not work
Try a scan disk.
Disk Check

If it doesn't work, you might want to do a Repair Install , it will preserve your data, user account, and system driver

2 more replies
Answer Match 94.08%

I'm getting this problem on a desktop running Windows 7 and on a laptop running Vista.

On the Win7 system (on which I'm typing this,) I'm getting the "Windows Explorer has stopped working" and "Windows Explorer is restarting" message pair every time I try to open any program from the desktop (such as MalwareBytes, Spybot, IrfanView, anything,) using right click and "Run As Administrator." They'll open and run normally if I do the ordinary left-click, or if I right-click and "Run As Admin" from the Start menu.

On the Vista laptop it's less consistent and seemingly not dependent on the right-click/Admin selection. On vacation I tried to download and run Verizon's VZAccessManager software - so as to use my ancient flip-phone as a tether - and couldn't get the system to detect the phone ("A wireless device was not detected!" is the message I would get.) After attempting multiple tweaks with the assistance of Verizon Tech Support via that phone, he came to the conclusion that I've got a problem with the system - something running on it that shouldn't be there.

On both systems there's also been a marked delay time in program initiation (when they start at all,) and running the usual malware/spyware detection programs such as MalwareBytes, SuperAntiSpyware, Spybot S&D, etc., comes up empty; the same with virus scans.

Though the coincidence suggests a connection and that it&#... Read more

A:"Windows Exporer Has Stopped Working" (repeatedly, on two separate systems)

'Coming up on three weeks and still getting Windows Explorer restarts every time I try to open a program from the desktop. Any advice?

1 more replies
Answer Match 94.08%

Ok I should also say the "search protocol host stopped working" pop up happens right after boot up ! IE9 starts up but when I go to a sight it acts like its there but the screen is blank !
tried this but its not working
posting this with google chrome because IE9 is not working !

I just noticed the windows spider sol and windows freecell sol are coming up blank screen also

any help would be apprciated thanks bill

A:"Search protocol host stopped working" Windows Vista

A friend at work experienced the same problem on his PC. Turns out he had a corrupt indexing file. You could try posting the details from Event Viewer, if that is possible. I wouldn't be able to help you interpreting them, but maybe some of the more experienced members could.

Have you tried disabling Windows Search? I did this on my friend's PC as a temporary measure . Got IE working, although searches were rather slow. It isn't a solution, but it could afford you a temporary -- albeit inconvenient -- workaround.

Sorry I couldn't be of more help. Stick around, though, and wait for inputs from the more knowledgeable members.

4 more replies
Answer Match 94.08%

Clean install of Vista Business on a new HD, Dell 8400 w/2.5GB memory.

I keep getting a dialog box that pops up and says:

"Microsoft Windows
Host Process for Windows Service stopped working and was closed.

A problem caused the application of stop working correctly. Windows will notify you if a solutiion is available."

There doesn't appear to be any rhyme or reason for it... it just arbitrarily shows up from time to time. It's not related to booting Vista, I don't think, b/c it'll pop up occasionally during the same session.

A:"Host Process for Windows Services stopped working and was closed."

9 more replies
Answer Match 94.08%

My Maps app that came with Windows 10 no longer works in Aerial view. It's just blackness with my location dot in the middle. The blackness remains, even when I pan and zoom, but the road/normal layer works fine. I have the most current & up to date OS, Win 10 Home, 10586.36 & new Dell laptop.

A:"Aerial" view stopped working in Bing/Windows Maps app


0 more replies
Answer Match 94.08%

I've spent countless hours trying to fix this. It started out with me wanting to enable the "stereo mix" option and so following a youtube video I proceeded to updating the driver using device manager > update driver and after restarting, I received this error.

I then downloaded the newest driver of the manufacturer website (realtek hd audio) and installed it. Mind you, the stereo mix option did in fact show up, although I couldn't make use of any audio since I was getting the "no audio output device is installed" error.

All this time, I can still see the mic/line-in inputs, and headphone/speaker outputs in the sounds (control panel). I have tried uninstalling, reinstalling, and using the roll-back option for drivers. Although from control panel, I managed to uninstall the sound card software for realtek. Between all of this, after any sort of install or uninstall I also restarted my computer.

I downloaded the drivers from the HP site (PC manufacturer for my comp) and the Realtek site (sound card creator) and all of them are giving me the same results.

Furthermore, I even tried the System Restore and it wouldn't work complaining about an anti-virus when all of mine are already disabled. I checked what the System Restore would affect too and nothing for my driver was in there as far as I know.

I'm really not sure what my options are now, and it's sucks not having any sound.

Please help me out! Thanks!

P.S. For ... Read more

A:"No Audio Output Device is Installed" (Realtek HD Audio)

See if Windows reports any problem devices

Make sure all your devices are connected and powered on
Click Start->Run, enter: msinfo32. Click the + sign next to Components to expand it
Click Problem Devices. Anything appear?
If yes, click on it, Ctrl-A to select all, Ctrl-C to copy it, Ctrl-V to paste into next post

Next, click Start->Run, enter: services.msc, scroll to Windows Audio, rt click Properties.
> Verify StartupType=Automatic and Status=Started

1 more replies
Answer Match 94.08%

when i switch on the laptop, i got "Windows Explorer has stopped working" and then it try to restart "Windows Explorer is restarting".. it happened continuously and after about 5 min, it run normally.

it always happened at the start up and seldom happened when i try to open the folder.

I'm not sure what the problem is. It started happening randomly about two days ago, and I had not installed anything that I could remember. I have since scanned my computer with Malwarebytes, and registry reviver.

plz help me

A:"Windows Explorer has stopped working" error repeatedly.

Welcome to our forum.

Read this tutorial by Brink and then complete the tutorial.

Sometimes it will fix the problem. It will not hurt anything.

Report back the results of the scan.

SFC /SCANNOW Command - System File Checker

4 more replies
Answer Match 94.08%

Today, I decide to take a break from my Fedora partition and actually load into windows. It had been a day or two and i knew my thunderbird would be bursting at the seams with emails.

I boot.
It chugs a bit more than usual.
I get an error message about 5 minutes after I boot.
"Host process for windows services stopped working and was closed"
It said more than that, but it was all trivial information about what might have caused it and whatnot- then it popped up a windows help browser suggesting i run windows updates, because apparently every problem can be fixed with an update (it wasn't).

This shows up every time I boot. It doesn't really seem to be affecting anything (yet), but it still perturbs me and all the things I find on google seem to be particularly vague in the direction of something in the event log without telling me exactly why i'm there or what I'm looking for, let alone how to go about it.

So, what do I do to alleviate myself of this little dialog at login?


A:"Host process for windows services stopped working"

15 more replies
Answer Match 94.08%

Hi there,

Recently switched a laptop for a family member back from Windows 8 to Windows 7, thought all would be fine, but am running into some issues.

The laptop is an HP Envy Sleekbook 6 1126sa: HP ENVY Sleekbook 6-1126sa Product Specifications | HP? Support - and their site only lists drivers for windows 8.

After some googling I managed to find drivers for most things, apart from the touch pad, which is overly sensitive to clicks, and not sensitive enough to movement now. I'm sure that this could be fixed however with the correct driver, but do not know where to find it! Anyone?

The HP site says the touchpad is a: HP ImagePad with on/off button

The biggest problem though, is that a LOT of programs such as itunes, vlc, etc, did not work the first time I tried to run them, saying "_Application name here_ has stopped working" after clicking on their shortcut. However, if I then set them to run in compatibility mode for Windows 7, they'd work fine!

Not a huge issue, but it is irritating, and I'd like to know if anyone has any idea if it's fixable. I wonder if this too could be a driver issue? Though it's so inconsistent on which programs it does it with that I have really no idea.

Weirdly, the first program this error surfaced with, was when trying to run the Windows Performance Index thing, is the only additional info I can think of to start with.

Any help appreciated, thanks!

A:"Application has stopped working" with clean Windows 7 install

Hi Welcome to Seven Forums .. Try the Driver in the Link below ...

Drivers & software for HP ProBook 4540s Notebook PC - HP Support Center

5 more replies
Answer Match 94.08%

So I'm using my computer one day and then randomly in the middle of use this comes up-
A popup box saying "Windows explorer has stopped working" w/ cancel option
then another one saying "Windows exploring is restarting" w/ cancel option
Then any open Windows explorer windows and all desktop icons and the taskbar disappear for a second then come back. Then the process repeats again.

This happens every 2-3 seconds and loops continously. I can't open anything in explorer b/c it closes all explorer windows when it restarts, I have to go to safe mode to access my files. It's driving me insane

From looking online its not a rare problem but I've tried a lot of suggestions and none seem to work.
this is what I have tried:
-system restore from a date a month ago
-Turning User account control OFF
-Going to C:\Windows\System32 and deleting suspicious files
-Uninstalling suspicious files (WINDOWS WARNING or WINDOWS SAFETY ALERT) from programs and features in control panel
-Uninstalling programs thru C:\Program Files thru Task manager
-Deleting files on Desktop using command window
-using sfc / scannow thru cmd window>run as administrator. After I ran this scan it just says windows has found no integrity errors or something like that

Things that you may need to know-
- there is no problem when I use computer in safe mode
- whenever I restart computer there is a window that says "Windows cannot open this file ~TM68F3.tmp" (then asks m... Read more

A:"Windows Explorer has stopped working" popup box Error

I'm no techie... I'm just a guy who wishes someone would answer MY thread... And, I know just enough to be dangerous to myself and others, BUT...

Have you tried malwarebytes? Or have you tried any online scanners like

Sounds like malware to me.

2 more replies
Answer Match 94.08%

Hey guys,

When I am on my computer, I continuously get the "Windows Explorer has stopped working.." error, and then "Windows Explorer is restarting.."

It doesn't matter what I am doing, and it occurs roughly every 1 minute. Sometimes less.

I'm not sure what the problem is. It started happening randomly about two days ago, and I had not installed anything that I could remember. I have since scanned my computer with Malwarebytes, Windows Defender, Spybot Search & Destroy, and the Microsoft Malicious Malware Removal Tool.

This is the event viewer text:

Log Name: ACEEventLog
Source: ACEEventLogSource
Date: 12/13/2012 3:50:56 PM
Event ID: 0
Task Category: None
Level: Information
Keywords: Classic
User: N/A
Computer: James-PC
0000000205: 2012-12-13 15:50:56:194 Exception <Saving Xml Document>: Access to the path 'C:\ProgramData\ATI\ACE\Profiles.xml' is denied.
Exception Called by: System.Threading.ExecutionContext::runTryCode processID:02320 threadID:( ) domainName:(CCC.exe ) assemblyName:(mscorlib, Version=, Culture=neutral, PublicKeyToken=b77a5c561934e089)

Event Xml:
<Event xmlns=" Read more

A:"Windows Explorer has stopped working" error endlessly.

That might be the wrong error report. In fact, it probably is. This one lists a .dll file, as well as specifically naming explorer.exe

This seems to be the actual error:

Log Name: Application
Source: Application Error
Date: 12/13/2012 4:52:12 PM
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: James-PC
Faulting application name: explorer.exe, version: 6.1.7601.17567, time stamp: 0x4d672ee4
Faulting module name: atiumd64.dll, version:, time stamp: 0x5064fc85
Exception code: 0xc0000005
Fault offset: 0x000000000019088b
Faulting process id: 0x23b4
Faulting application start time: 0x01cdd97baaa08b4f
Faulting application path: C:\Windows\explorer.exe
Faulting module path: C:\Windows\system32\atiumd64.dll
Report Id: 5933dcec-456f-11e2-8c2a-f04da2db527b
Event Xml:
<Event xmlns="">
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<TimeCreated SystemTime="2012-12-13T21:52:12.000000000Z" />
<Computer>James-PC</Computer&... Read more

2 more replies
Answer Match 94.08%

I have just bought a new laptop 2 weeks ago, pre-installed with Vista Home Premium and I haven't had any problems until just yesterday with this new OS. I've searched all over the internet for solutions, but the people who have the same problem seem to have problems with malware or spyware. Some people have suggested uninstalling programs that might have been installed on the current date, but the only program I have installed is Avast anti virus. I'm pretty sure it's not a problem with spyware but just to be sure I am running an anti virus scan again (I already did before and found nothing).
Oh ya forgot about the problem: Everytime I open my Program Files folder under the C drive a message comes up saying that Windows Explorer has stopped working, then Searching for a solution and then it just restarts windows explorer. I have checked with other folders and this doesn't happen. Weird thing is though that when I changed the way I view the folder for (previously my) documents, from details to tiles (the icons), the same thing happened. And when I open program files for a brief 2 seconds, it's in tiles mode.
Sorry the message is so long, just wanted to be exact. Anyone else have/had this problem or have a solution?

P.S. is Avast even any good of an anti virus?
P.P.S. I am able to access control panel and add/remove programs (program features) and this problem doesn't occur when I login in - as it did for some people

I have added a Hijackt... Read more

A:"Windows Explorer has stopped working" error message

Yes I had the same problem unfortunately. I'm no computer tech, in fact, using this Vista programme seems to be a bit of a pain. But because of our problem and others, I'm learning fast. I nearly gave up hope and just before I threw the thing accross the room I thought "why not reinstall vista". It actually worked because the computer thought it was starting up for the first time. No probs. I cant say it will work for sure for you but I do no this, not meaning to scare you, I have only used this programme for 6 months and have had a great deal of hassle. Also from the feedback I have encountered, unless microsoft do something soon, you will need to brace yourself because there are too many faults with the programme. Good Luck. Z

1 more replies
Answer Match 94.08%

Straight after I downloaded Netlimiter, I got all these problems. First the message "Windows Explorer has stopped working" kept looping but now it has stopped and only comes up when I try and open My Computer etc.

I can't access control panel as the taskbar is gone but when the taskbar was there I couldn't open it anyway as it just closed again.

I can access cmd through task manager.

Safe mode doesn't let me open control panel either.

Does anyone know how to create a new user account through cmd? Maybe this could solve my problem?

I don't think it's a virus as AVG didn't pick anything up and Netlimiter is known to be a good program.

Any help appreciated.

A:"Windows Explorer has stopped working", can't right click, no taskbar - HELP!

Hello CMM, and welcome back to Vista Forums.

You might see if doing a System Restore at boot using a restore point dated before you had this problem may be able to fix it for you.

Hope this helps,

12 more replies
Answer Match 94.08%

This is my first post here. I have exhausted all other options and hope someone can give me some direction here. I'm running Vista and have had a recurrence lately when i try to open "my computer" I get the error message "windows explorer has stopped working and needs to restart", then it cycles and the second message appears " windows explorer is restarting", however I still am unable to open the folder. I have tried updating drivers, changing antivirus programs, checkdisk, i ran hijack this the log is below. I also started in safe mode and DO NOT have the problem in safe mode. Any ideas?

I attached the hijack this log seeing it won't allow me to paste it here, sats it has links in it.

A:"Windows Explorer has stopped working and needs to restart" in Vista,

Sounds like an infection (or a driver issue due to the fact you can access via Safe Mode). The best advice we can give you is to go to our Virus and Malware Removal forum.

Normally we would say to read the 8 step sticky and follow it step by step and when you go to post attach the required logs.

However, you can't access the internet on your possibly infected system. I would still post there and let them know of your issues. Either Bobbye or Broni or someone else will see your post and give excellent suggestions and help.

Make sure the tile of your post is solidly descriptive such as "Help: Can't Access Internet to Run 8 Steps" or some such thing.

Good luck.

1 more replies
Answer Match 94.08%

This is sort of odd. I'm moving some folders from my laptop's internal HD to an external one (actually copy and delete, but close enough), but with one folder I can't get to first base. Just one. I haven't had a problem using the drag-and-drop method inside WE for any of the others.

It doesn't matter whether I click on the folder on the left side directory tree column or the right side "folders and file" column, Explorer still craps out, generating the subject message. It then restarts itself.

The computer is an older Gateway that is maxed out at 2 gigs of ram. I was wondering if this might be part of the problem, but I don't think so. Not when I can successfully do a multi-folder drag and drop several gigs in size.

I have tried rebooting the system to see if that made a difference; it didn't. And I've attempted the transfer with no other windows open. That didn't make a difference either.

Finally, in order to move the files onto the external drive, I opened up a DOS window and copied them over the old fashioned way. Once the folder was empty, I was able to delete it from within WE. But now, the new folder on the external drive is behaving in the same screwy fashion as the old one. The new folder has a different name from the old one but the same problem has surfaced again. If I so much as click on the new folder, WE errors out and closes. Very strange. Makes me think there's something odd about one or more files. They copied just fine, though, and deleted ... Read more

A:"Windows Explorer has stopped working" when attempting to copy

Does sound odd. Standard data folders/files?

Guess I'd run sfc /scannow, chkdsk /r, and/or maybe run some memory tests.

9 more replies
Answer Match 94.08%

Hi All,

Let me get right to the point...

I just changed my hard disk because my old one's integrity is at 2% to a point where I couldn't even load Windows. So, I reinstalled everything: Win 7 Ultimate x32 and all other third-party software that I use. All the installation process worked smoothly... no error or warning of any kind. I always have 2 users set up on my computer: one is the (system's predefined) Administrator; and another is a user with near-admin privileges (a power user) that I use for daily operations and it has almost all access to my data partition drive (I set up the security permission for this user on the data drive).

The problem started after I created the second user and set up the security permission for this user. I can read, write, modify, even delete a file on the data partition, but I cannot move that same file to another folder still within the data partition to which this user has access. The error was always: "Windows Explorer stopped working" and it had to refresh/restart.

Solutions tried (based on my browsing similar "Windows Explorer stopped working" problems in this forum):
- First, I tried giving the user group(s) (the groups that this user belong to: Users, Power Users, etc.) the permissions that I wanted -- same problem.
- Second, I tried giving the actual user, instead of just the user group, the permissions that I wanted -- same problem.
- I tried giving the user full control/permission -... Read more

A:"Windows Explorer stopped working" whenever trying to move a file

Does this happen with just one particular file or for any file on the data drive?

Did you try taking ownership of the file with the non-admin account?

8 more replies
Answer Match 94.08%

Hey everyone,

When i try to run movieclips i get the message "Windows Host process "RunDLL32" has stopped working.

Should i just ignore this message considering the fact that the movieclip still play, or is there a way to fix it.

i can post a hijackthis logfile if need be, also please let me know if you require me to post "silent scanner" logfile

Yours faithfully

Darren u.k
Windows Vista - Home Premium
Service pack 2
manufacturer: Emachines
Model: E4212
Inter Pentium D CPU 2.80GHz 2.79GHz
Ram 1.00GB
32 Bit Op System

A:Windows Host process "RunDLL32" has stopped working

16 more replies
Answer Match 94.08%

Hi, today I got the "windows explore stopped working" problem on Vista system. I found the post of Joncotes in last year as below. But It doesn't work on me because although I repeated steps 1-3 many time the explorer still can not restarts. Is anyone can tell me what can I do now? Thanks so much!!!!

the The only goal here is to remove a trojan that installed itself on the computer. It can be accessed from the Add/Remove programs list, but the only problem is explorer keeps restating and you can’t open the windows fast enough without them automatically closing. This is an in-depth fix, read carefully:

1. Open Task Manager via Ctrl+Alt+Delete.
2. Click File > New Task (Run…)
3. Type “C:\Program Files” Press ENTER

Note: Since the explorer browser was accessed through Task Manager, it shouldn’t close every time Explorer restarts. If it does, repeat steps 1-3 until the window never closes after an Explorer restart.

4. Click the “Folders” link near the bottom of the left-hand colored pane.
5. Click Control Panel.
6. Click Program and Features.
7. Click the “Installed” tab so it sorts by installation date.
8. Notice the programs installed on the current day’s date! You need to uninstall these.
10. When you click to remove one of these programs, windows will ask you to restart. DO NOT RESTART. Click “No”
11. If/When Windows prompts you telling you the uninstallation failed, click “Uninstall Using Recommended Settings”.
12. Rep... Read more

More replies
Answer Match 94.08%


Since the last 3 days...

I've been getting this error, "Windows Explorer has stopped working" for about every 6 seconds...

It is very annoying...

I can't make my projects properly...

Please help me on how to stop this...

A:Nonstop "Windows Explorer has stopped working" Error...

I think it may be a virus. If you can do a virus scan. If not, if you can remove the hard drive and install it into another pc as a slave and do a virus scan on it there.

1 more replies
Answer Match 94.08%

Hi there,

I have been happily using Windows 8, until today. Out of nowhere I cannot install/update anything (I always get "windows installer has stopped working error", I cannot run any metro apps (they simply crash), and windows itself seems unstable. Is there any other solution, other than formatting harddrive and re-installing everything?

Thanks for any advice!

A:"Windows installer has stopped working", apps crashing


I have exactly the same problem. There seems to be no info on this anywhere on the internet. Maybe we can find the solution by comparing installed software and hardware? I'll list mine and you can let me know if anything is similar on your end:

Intel i5-3570K @ 4.46 (turbo) Ghz
8 GB 1600 mhz CL9 DDR3 RAM
ASUS P8Z77-I Deluxe W/D Mini-ITX motherboard
Zotac Nvidia GTX 470 GPU, 1280 MB GDDR5 RAM
Seagate Barracuda Black system drive (1TB)
Western Digital Green 500 GB backup drive
Akai EIE Pro 24 bit, 96Khz Soundcard/ DAC (4 Channel and USB hub)

----- Software -----

Adobe Photoshop CS6 64 bit
Ni Kontakt 5
Elder Scrolls V: SkyrimNatural Selection 2Sid Meier's Civilization VScratches: Director's CutMetro 2033Football Manager 2013
Adobe Flash Player v 11.6.602.171
VLC media player v 2.0.5
Adobe Reader 9
Asio4All 2.10
Akai EIE Pro driver version 2.9.30,
FL Studio 10 (FruityLoops)
Java 7 update 15
Microsoft C++ 2005, 2008 and 2010 Redistros
NeoAxis Engine Non-Commercial SDK v 1.32
Nvidia Graphics driver 310.90 (newer drivers messed with my system)
Opera Web Browser 12.14
WinRar 4.20 64-bit

-----Software I uninstalled because I thought they might be the problem-----

Daemon Tools Lite
Sony Acid Pro 6.0

I had this problem on Windows 7 too, which is what prompted my Windows 8 purchase in the first place. Sadly, the problems stuck with me, making me think it's tied to some hardware, driver or software I'm using.

After a fresh install or repair, Windows 8 will be fine for... Read more

3 more replies
Answer Match 94.08%

Ran Acronis True Image 2011 image backup last night and was set to auto shut down after image/verification completed.

This morning the screen still had Acronis running with the message "Program has stopped working". Closed Acronis and tried to reboot...but after two hours I still have the "closing" message on the screen:

"Operations are in progress. Please wait
The machine will be turned off automatically after the operations are complete"

Relatively small Windows installation with maybe 50 gigs being used on disk.

Have tried the PC case restart button...but nothing happens ?

Should I turn the PC box on & off via the main switch on the back of the box ?


A:Program "stopped working" - Windows shutting down for over 2 hours ?

This message is caused by Acronis. If you left the default verification schedule set, it will verify what is set to verify before it shuts down. This could be quite a few backups.
I just let mine run and then made sure all defaults are set to not schedule verifications.

You could try to shutdown and reboot but I have not tried that.

1 more replies
Answer Match 94.08%

The system is running Windows Live Mail 2011 on operating system Windows 7. Every time I close Live Mail I get the following message: "Windows Live Mail stopped working" and then I get either "Close Program" or "Restart Program"

A:message "windows live mail stopped working"

Hiya and welcome to Tech Support Guy

Are you still having this problem? If so, did this happen after a windows update?

Does it open okay, and just has this problem on closing?



1 more replies
Answer Match 94.08%

Three times in the last 24 hours this warning has opened on my Desktop, after I have just closed Windows Live Mail [WLM] . After the warning disappears from the Desktop, WLM opens yet again.

Naturally I've allowed the issue to be reported to MS and sent the information, but I note that there is also a File that describes the event, in this case:


Is there any way that I may attempt to either fix or resolve this issue myself? For starters, I haven't a clue about how I access the quoted File, and if I did, I don't know what to do with it anyway.

Or is this yet another of those situations where you just grin and bear it until MS come up with something to resolve the issue? Hope not 'cos it's mildly annoying...

A:"Windows Live Mail has stopped working" - Files describe event; Fix?

1) Ignore error message.
2) Do a "repair" of Windows Live Essentials via Programs and Features
3) Use the Disk Cleanup utility
3) Use sfc /scannow via the command prompt window.

7 more replies
Answer Match 94.08%

Well, I feel pretty stupid right now.

Recently I was moving a bunch of files onto a new hard drive, when my system would try to load the thumbnails of some, I would get the error in the subject, and so assumed the file was corrupt, and deleted it, later downloading a fresh copy.

The fresh copies however give me the same error, which of course restarts explorer. The files themselves have worked before, and are from reasonably reputable sites, I doubt they're the issue.

It occurred to me that when this error would occur, the little Matroska symbol would be flashing like mad, and after posting on another forum, decided my best bet would be to uninstall the codec pack with Matroska.

Unfortunately, I believe I did the exact opposite of what I wanted to. I may have uninstalled every codec except ffdshow, matroska, haali splitter, etc, as the error was still present after the restart, but the folder was empty.

The only difference seems to be that explorer just restarts without the error message.

A:Windows A Minor Variation of "host process (Rundll32) has stopped working"

Exactly what are the system specs and do you have a Vista disk.

You may need to run the system file checker and it could require the system disk.

In regards to your immediate issue I would recommend doing a system restore to a day prior to this event so that it can be undone and then we can look into it further and possibly determine what the issue is.

1 more replies
Answer Match 94.08%

Hi guys,

I have got a laptop with a fresh instal of W7 Pro x64 on it. When I try to install Office 2007 Enterprise or Office Pro Plus 2010 on it the setup tries to start but then crashes with "Microsoft Office Setup has stopped working". This occurs when it actually tries to install, I can go through entering CD key, choosing install location and what to install no problem.

I have tried installing from a downloaded ISO as well in case the disks were in bad condition but exactly the same issue occured.

Any help much appreciated.

A:"Microsoft Office Setup has stopped working" 2007/2010 on Windows 7

Is the install 64x or 84x?

9 more replies
Answer Match 94.08%

Hi after getting this problem myself, I read a thread regard it on this website, however did not find a good answer.
My recommendation is to System Restore your computer to an earlier point.
I just done this, and my windows live messenger is working fine again.

A:How to solve "Windows Live Communications Platform has stopped working. " problem.

Hello and welcome to the forum

I am very glad you have your computer up and running, so I am assuming that the problem is solved, if you have anymore problems please let us know.

1 more replies
Answer Match 93.66%

I recently got a new laptop and I've been having a lot of trouble with the sound. It is the laptop seen here:

Sometime the audio works, but then if I pause a song and attempt to resume it a few minutes later, errors occur and the audio seems to be disabled.

"Windows Audio has stopped working" flashes quickly, followed by:

"Host Process for Windows Services stopped working and was closed
A problem caused the application to stop working correctly. Windows will notify you if a solution is available."

Then, if I right click on the small volume icon in the bottom right by the time, go to "Playback Devices" I get the following message:

"This computer cannot play audio because the Windows Audio Service is not enabled.

Would you like to enable the Windows Audio Service?"

I click yes and the audio works again, but even after this it still acts funny.

Things of note:Sometimes the Volume Up/Down/Off buttons on my keyboard work, and sometimes they do not.
After this problem occurs and I restart it by going to Playback Devices, the audio cannot be turned up/down in Windows Media Player. I must manually adjust my (external) speakers.
I'm using Windows Media Player because Songbird and iTunes seem to freeze up every time I try to play music through them
When I first got my laptop, I installed a few programs and ran into some problems (I forgot exactly what they w... Read more

A:Sound doesn't work sometimes: "Host Process for Windows Services stopped working..."

Hi -

Run a DirectX kernel diag report -
START | dxdiag | if x64, bottom-center "64-bit" | save as text - bottom-center

Zip the text file up and attach to your next post.

Regards. . .



9 more replies
Answer Match 93.66%


My Sony VAIO laptop computer is not feeling well.

I have Windows Vista 32 bit, which i have (presumably) upgraded to at least SP1.
As for Service Pack 2, i can not install it due to the problems i am about to describe.

When i first log into Windows, i log in as my only user account (named "Lizard"), which is also my administrator account.

Among the very first messages i get is an error from RunDLL stating that "Error loading C:\Users\Lizard\AppData\Local\Temp\ddcAsqpO.dll".

After closing that alert - everything works just fine for between 2 to 20 minutes.

Then, i get another message that says "Host process for Windows services stopped working and was closed.".
After this error message, my beloved laptop goes through a Dr. Jekyll/Mr. Hyde tranformation.
Everything related to Windows Explorer goes in slow motion, if i - for instance, want to save an image i have created - i have to wait for several minutes before the computer unfreezes. That is, if i'm lucky enough to get it back in the first place.
I have tried to get relevant updates for Windows; apart from Service Pack 2 i have also tried to use Windows Update, but i get an error message during the download procedure and then nothing is installed.

The same applies to Spyware Doctor, a program that used to run regular scans of my computer earlier, but now has been paralyzed by something.
Beeing a happy amateur, my investigations have produced very little.

I have, however... Read more

A:CMDS malware, blocked Windows Update and "Host process stopped working"

8 more replies
Answer Match 93.66%

I also have a network sharing service problem -

Vista displays, occasion (and I havent worked out WHAT occasions yet):

"windows media player network sharing service stopped working and was closed" - followed by some bulls?$t about windows informing me of a solution when it becomes available

This pop up appears relentlessly - about once every 30 seconds, and i can see the system performance hitting 100% CPU for 5 seconds or so each time it does.

I did what is suggested on here - ie disable the service - and it STILL comes up with the eror. Any ideas????

A:"windows media player network sharing service stopped working and was closed"

As an addendum - I think this happens when I'm doing any type of install - e.g. windows update, service pack, etc

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Answer Match 93.66%

I do not know what to do to fix this issue. I get this error messege when I right click on something in my folders and in the start menu bar when I try to delete something in the start menu bar. Its driving me nuts! What can I do instead of doing a full re-install?

A:"windows explorer has stopped working" when i right click. HELP!

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Answer Match 93.66%

i have a vista, i don't know much about computers but im hoping somebody could help me with this issue..
Every time i open a folder under my music folder, i get this "Windows explorer has stopped working" it then says "windows explorer restarting" then gives you the option to cancel but it still restarts.
ive tried to google it and a few others have had the same problem..
some say its a virus and others say its just vista itself and needs an update..
ive tried scanning with diff anti-virus software's and it doesnt find anything
i really would like to know what it is and how to fix it.

thank you

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Answer Match 93.66%

The Title says it all - that is what I get as a message everytime I try to open the Eail Program now. NOTHING happens when I chose "find a solution on line". The following is a copy of their description of what is causing this:

Problem signature:
Problem Event Name: BEX
Application Name: wlmail.exe
Application Version: 14.0.8117.416
Application Timestamp: 4bc9368e
Fault Module Name: unknown
Fault Module Version:
Fault Module Timestamp: 00000000
Exception Offset: d2f9614e
Exception Code: c0000005
Exception Data: 00000008
OS Version: 6.1.7600.
Locale ID: 1033
Additional information about the problem:
LCID: 1033

PLEASE help me F you can or steer me to where I need to go to get his fixed = I have another 'puter to get your responses!

TKS michael

A:"Windows Live Mail has Stopped Working"

Hi Michael,

Please take a look at this solution, and let me know if it works for you: Windows Live Mail Has Stopped Working | Windows Certified - A place of IT News and a helpful windows community Forum.


Windows Outreach Team

4 more replies
Answer Match 93.66%

My computer freezes minutes after turning it on and I cannot connect to the internet, or do anything with it, etc.
A window keeps popping up saying "Host Process for Windows Stopped Working and was Closed" and directly under this message it says "A problem caused the application to stop working correctly".
I can't even log off after this.

A:"Host Process for Windows Stopped Working" ???

Hi and welcome to TSGF this may give you some ideas

1 more replies
Answer Match 93.66%

There is a windows message coming up on the middle of the screen every 5 minutes or so, warning that the "Dell Support Centre" has stopped working and that it will look for a solution.

So what can I do to disable this annoyance or even all the "Not working" warnings since they are useless to me anyway

A:Annoying "Stopped working" Windows message

Obviously there is some sort of problem with the machine so I would have thought solving that would stop the message.

Perhaps if you post back with more details about your machine and when this started to happen and what you were doing at the time one of the experts will be able to help you out, oh and Welcome to the forum.

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Answer Match 93.66%

I have this problem with my new Asus laptop that i bought 2 weeks ago, that is whenever I open a Folder, i get the message "Windows Explorer has stopped working" followd by "Windows Explorer is restarting", hence closing the folder window and going back to the Desktop. I reinstalled the system, installed the G Data internet security software that I havent done before, again the same problem after installing a few programs like vlc, divx web player and adobe flash player, that I know do not have any virus with them because I installe dthem on my other Pc.
I searched for some solutions, no chance! Here are my Pc details:
CPU: Intel inside core i5
RAM: 8 gb
Graphic card: intel hd graphics family / Nvidia geforce gt 540m
Sound: Realtek high definition audio / intel display audio
os: windows 7 home premium 64 bit
internet version: 9.0.8112.16421

Thank you!

A:"Windows Explorer has stopped working" nonstop...

What did you do before this started happening?

4 more replies
Answer Match 93.66%

I get this message so many times, it's driving me insane.
Whenever I start my computer up, everything "stops working" Even Onboard mouse option button 'stops working' it goes of for 10 minutes and starts again, but this Windows Explorer one pops up every 30 seconds, it looks like it refreshes (everything goes black) and pops back up.

Please please tell me how to fix it!!!

A:"windows explorer has stopped working" Repeatedly

Hi -

Nice screenshot. It looks like it is from WERCON - Problem Reports & Solutions. So please go into wercon and get additional information on the crashes -
START | wercon | "View Problem History" | 2-x click on line itme for additional info | -- look for APPCRASH or APPHANG and of course Explorer.exe

What anti-virus/ 3rd party firewall are you using?

Regards. . .



2 more replies
Answer Match 93.66%

I have contacted my ISP over this issue, and it's not the internet. When ever i click anything that requires the computer to automatically open a second tab, or separate dialogue box, i will get the message that says "Internet explorer has stopped working."

This is very frustrating, i do not know how to solve this and have tried multiple things from downloading faster memory upgrades to changing from IE8 to IE9

Please HELP!

A:Windows 7:" Internet explorer has stopped working"

Never heard of this problem have you considered reinstalling Win 7?

2 more replies
Answer Match 93.66%

Hi everyone, I have just started encountering this problem very often with my laptop, im running vista home basic, and it keeps on seeming to happen shortly after i boot up my computer.
Recently I installed 2GB Crucial RAM (2x1gb) (I had 2x512mb before) and soon after this problem, along with a few others have started happening, for example, i can hear the hard drive clicking and whirring a lot louder than usual - which makes me think that i may have knocked it or something when i put it upside down (?), anyway, on the Problems Report and Solutions page, it says to look in event viewer, and i found the culprit file being C:\Windows\Prefetch\
I did try putting the old ram back in to see if it would have any effect - but it definately wasnt the ram.
So what can I do?? can I delete this file to stop it trying to access it? (I no that will probably be a very stupid thing to do) or is there some way i can fix it? - or do you think my hard drive may be damaged?!

Anyway any help would be much apprecciated.
here is my comps spec -

Dell Vostro 1000
AMD Turion X2 64 TL-56 1.8Ghz
2x1gb RAM
32 bit Vista home basic
Iis about 8 months old.

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Answer Match 93.66%


So I keep getting this "Windows Explorer has stopped working" pop up, then all folders and the taskbar disappears then reappears. This happens when I try to search programs from the start menu and when I try to open a drive from the Computer folder.

I've re-installed Windows 7 countless times the last few days and there are always problems and the latest is this, I am not sick of re-installing and I'm hoping to find a fix for the problems instead.

Video: Windows 7 explorer.exe crashing - YouTube
Video is still processing, please watch in fullscreen for best picture.

Thank you ♥

A:Getting "Windows Explorer has stopped working" when going to Computer.

First try restoring to a system restore point dating to prior to the occurence of the problem.
System Restore
How to Do a System Restore in Windows 7

If that doesn't fix the problem, then run a full scan over your complete computer with the Microsoft Standalone System Sweeper.

System Sweeper,, allows you to start an infected PC and perform an offline scan to identify and remove viruses, rootkits and other advanced malware. System Sweeper is a free standalone, bootable malware and virus remover from Microsoft.

Safety Scanner,, is free, downloadable, provides on-demand scanning and helps remove viruses, spyware, and other malicious software. It works with your existing antivirus software.

If the target computer has a working internet connection, then you may prefer to use the Safety Scanner.

NOTE: A fine tutorial on the System Sweeper is:
How to use the Microsoft Standalone System Sweeper
Download System Sweeper (about 576 kB):

Insert 256 MB or larger USB stick into a usb port.
Run the downloaded program--mssstool64.exe or mssstool32.exe
Choose the option to install to USB.
Caution: The install program will format the usb stick.

The install program will download about 200 mB more.
After the install is finished, leave the stick in the usb slot.

Run the program you downloaded once aga... Read more

6 more replies
Answer Match 93.66%

A few months back I received an error message caused by an act that I can no longer recall. Ever since that day I have encountered hundreds of the same message and a few others every day, prohibiting me from playing games and using programs.

During these months, I have read every forum, read every tutorial, and attempted every solution handed to me by Google - None of which have I benefited from. I own a relatively old system with modern components installed, such as a 1TB drive and an NVidia GeForce GT 610, so it takes a lot of effort to perform a fresh install of my operating system, especially since I don't own a Windows 7 Disc anymore.

My most common error:
"COM Surrogate has stopped working."

Problem Details:
Problem Event Name: APPCRASH
Application Name: DllHost.exe
Application Version: 6.1.7600.16385
Application Timestamp: 4a5bc6b7
Fault Module Name: ESENT.dll
Fault Module Version: 6.1.7601.17577
Fault Module Timestamp: 4d79b255
Exception Code: c0000005
Exception Offset: 0016c6a5
OS Version: 6.1.7601.
Locale ID: 1033
Additional Information 1: f79b
Additional Information 2: f79b35014881a7ad1e09f6ee43f0ccaa
Additional Information 3: fe05
Additional Information 4: fe05ee44968a0554ebe2fca1946c44b6

Every time I do something or a program tries to do something, this error will appear repeatedly and will halt a program during the encounter. Roblox is an MMORPG I... Read more

A:"Com Surrogate Has Stopped Working" - Windows 7 Ultimate x32

Has anyone attempted to help solve my issue? I'm really looking forward to being able to do stuff with my computer again...

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Answer Match 93.66%

Hi everyone,
Just about a week ago I randomly started getting a message saying that "Windows Explorer has stopped responding and that it's looking for a solution". Then a message after that will flash on the screen telling me that "Windows Explorer is restarting". After that message disappears my entire desktop, minus the background, will flash off the screen for a second or so. This process will repeat itself in a loop. This interrupts, exits out of or minimizes any windows that I might have open. This makes it impossible to keep the start window up or anything like the my computer window or pictures.
I've contacted Microsoft with no help at all. The person I got told me that there was no such thing as Windows Explorer. I would really like to get my computer back up and running soon.
Thank you in advance!

A:"Windows Explorer has stopped working" loop

Hello !! Welcome to VF !!

While doing what get this message ??

Go to Start | under search type in Event Viewer | Windows Logs | Application and looks for errors and post us the description.

Mean while i'll post few generic things that you could try.

1, Reboot the System in Selective Startup follow this Link for instructions Run Selective Startup using System Configuration

2, Download Malwarebytes and run a complete scan to make sure nothing is infected.

3, Make sure DEP is disable follow this link for instructions DEP - Enable or Disable

Hope this helps,

1 more replies
Answer Match 93.66%

My computer recently stopped working when I turn it on. The message "windows explorer had stopped working" pops up in a box. Also in the box is "check online for a solution and restart the program" and " restart the program". When i click on either of those, the system restarts and the same box pops up. I can not use any of my programs, can not even click on the windows start bar. The problem details are:

Problem Event Name: APPCRASH
Application Name: Explorer.EXE
Application Version: 6.0.6001.18164
Applicatiion Timestamp: 4907e242
Fault Module Name: msvcrt.dll
Fault Module Version: 7.0.6001.18000
Fault Module Timestamp: 4791a727
Exception Code: c0000005
Exception Offset: 000012b16
OS Version: 6.0.6001.
Locale ID: 1033
Additional Information 1: fd00
Additional Information 2: ea6f5fe8924aaa756324d57f87834160
Additional Information 3: fd00
Additional Information 4:ea6f5fe8924aaa756324d57f87834160
Other things you should know is that I was tryin to watch a live stream the night before this started of an ufc event. Also, after tryin to watch some of that event, whenever I attempted to go on the internet, it would start but then when trying to navigate websites, a link to
"freedomonline" would come up. I shut the computer down for the night and when I tried to start in the morning, this problem occurred. I havent been able to use any program at all since the problem started, since I can not click anything on the deskstop once... Read more

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Answer Match 93.66%

Whenever I launch Event Viewer, I get this message. Ditto when I try launching Computer Management. I sometimes get a message about Adding a snap-in to console. But it never works. I ran SFC SCANNOW and it fix some stuff requiring a restart and is running clean now. No improvement.

I tried going back to an image from several weeks ago. Event Viewer worked but when I ran SFC SCANNOW and restarted, it stopped working again. If I run mmc.exe, I get a single folder Console Root. Trying to launch Event Viewer from the File menu crashes it. Running services the same way works. Running Component Management crashes.

Any ideas?


A:Windows 7 x64 "Event Viewer has stopped working"

Check your system for BUGS. It is infected. That or the hard drive is corrupted and starting to fail.

These things don't Just Happen. Windows 7 is a very good operating system and does not have these problems unless something causes them.

3 more replies
Answer Match 93.66%

This problem has been frustrating me for some time and I'm wondering if anyone could help me with this. As the title says, I am getting a "windows explorer has stopped working " error when I right click a program. whenever I right-click a folder, it takes very long for it to load. It works fine on other things and I tried to run cmd but I can't run as admin since it won't let me right-click it. So for now I am running registry repairs and hoping it'll come up with something. But I was wondering if anyone else had any input on this.

A:"Windows Explorer has stopped working right click"

What kind of mouse do you have and how is it attached? It could be that the driver is corrupt or the attachment is bad. What does your log say about the error?

9 more replies
Answer Match 93.66%

When opening a new window by clicking on anything in another website window, or at other times such as when converting to full screen, Windows Explorer closes in one of several ways. Most commonly, a message pops up saying that Windows Explorer has stopped working and must restart, but often all open windows just disappear.

Tech Support Guy System Info Utility version
OS Version: Microsoft® Windows Vista&#8482; Home Premium, Service Pack 1, 32 bit
Processor: Intel(R) Core(TM)2 Duo CPU T8300 @ 2.40GHz, x64 Family 6 Model 23 Stepping 6
Processor Count: 2
RAM: 3573 Mb
Graphics Card: Mobile Intel(R) 965 Express Chipset Family, 448 Mb
Hard Drives: C: Total - 292380 MB, Free - 171032 MB; D: Total - 10239 MB, Free - 3994 MB;
Motherboard: Dell Inc., 0U990C
Antivirus: Norton Internet Security, Updated and Enabled

A:Solved: Windows Explorer "has stopped working"

first thing to try to fix it , is update to Vista SP2 & see if it replaces the dmaged or corrupt files likely to be causing this

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Answer Match 93.66%

I get the "Windows has stopped working..." and then "Windows is restarting..." from time to time - it has been going on for a while. It usually just restarts and all is well but recently when it restarts it kills my ASUS Suite II and NVIDIA Control Panel, both of which I use frequently. It's not a terrible issue as I just restart the applications but I would love to see if I can fix this issue instead of just "dealing with it"

I have tried a SFC Scan Now and a ChkDsk both reported no issues and clean drives. I have the ContextMenuHandlers trick, no dice. Can't seem to figure out the issue.

Any help would be great.

A:"Windows has stopped working" at random times

Try installing all updates,especially the critical ones. They fix issues.

Have you installed any programs that are from an unknown publisher? These programs are usually malware. Run a full scan,because it checks your computer more accurately than a fast scan.
It can make your computer not responding lots of times and it may delay everything your computer is trying to do.

If that doesn't fix your issue,try restoring your computer to a state which it was fine. Go to System Restore.

If that didn't fix the issue again,the only thing I can tell is reinstall Windows in Custom mode.

1 more replies
Answer Match 93.66%

About every 10 minutes I get a popup box telling me Windows Explorer has stopped working, it pauses about 5 seconds and then starts working again. Any suggestions to fix this?
(running Win7 ultimate from online anytime upgrade)

A:"Windows Explorer has stopped working" repeatedly

Hiyya Duke and welcome Mate > Start > type cmd > right click on the black / white window > run as admin > at the prompt type sfc /scannow (there is a space between sfc and the /scannow Let it run and it will check the file system.

9 more replies
Answer Match 93.66%

Which version of Windows Live Mail are you using ?
Version 2011 (15.4.3508.1109)

Operating System version :
Windows Vista SP2

Enter the exact error that you are experiencing :
"windows live mail has stopped working"

Additional Details
When I close windows live mail it will give me a message that says " windows live mail has stopped working and is looking for a solution " then it will say it is restarting and will do this loop until I have clicked cancel on both boxes before window to restart opens. It has done this with the album viewer too but the last time I unistalled Essentials 2011 and reinstalled it. I only installed the writer and Live mail. Then after that I uninstalled evrything and did a clean install but still did not resolve issue.

A:"windows live mail has stopped working"

why have you posted an exact duplicate of your post from February 2011

1 more replies
Answer Match 93.66%


I am running Windows 7 Professional 64-bit on a Lenovo.

Every time I'm entering to my computer properties I get this pop up message that "Windows has stopped working". Usually I just cancel it, windows is restarting for 2 seconds and appears again. I've tried a couple of things but it keeps happening.
I've tried everything from other posts like this in the past but it still doesn't help.
can anyone help me?

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Answer Match 93.66%

it happens when i enter into my c:\users\*your username here*
it closes and starts right again
what i am supposed to do? please help me, i tried anti viruses, anti malwares, nothing helped, is it a bug or what? could not find a solution anywhere

A:receiving "windows explorer has stopped working"

nevermind guys
i found the solution
if you go into event viewer and to application under windows section and then see what causes explorer to crash it will tell you
in my case it was qedit.dll of directshow, so i uninstalled everything and now fixing it

2 more replies
Answer Match 93.66%


I am running Windows 7 Professional 64-bit on a Lenovo.

Every time I'm entering to my computer properties I get this pop up message that "Windows has stopped working". Usually I just cancel it, windows is restarting for 2 seconds and appears again. I've tried a couple of things but it keeps happening.

Anyone has a clue what to do?

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Answer Match 93.66%

Hi all,

Have been having a couple of issues over the last couple of days using my Dell Inspiron 1525. I'm not particularly good with computers so please bear with me or ask me for more info if I'm not specific enough....

I am getting various Windows Explorer has stopped working messages when trying to access things like the Control Panel, this along with regular internet page freezes every 60-90 seconds - back in Feb I had to reload Windows Vista to my laptop and it had been working fine from there. I have read a few forum posts and have carried out various steps such as:
Uninstalled AVG and downloaded MSE
Have scanned with MSE and gotten a good result back
Ran the scf/scannow - only got 20% through then got "Windows Resource Protection could not carry out the requested operation" (actually did this bit before the MSE scan)
Could anyone point me in the right direction or give me some "Idiots Guide" which allows me to follow a process to stop this constant freezing please?

An example for you is that it's just taken me almost 30 minutes to type this message!!!!

Andy Owen

A:Various "Windows Explorer has stopped working" Messages

Hi and welcome to TSF you could try running sfc like this How to Run the System File Checker (Sfc.exe) Offline in Windows 7 and Vista - The Winhelponline Blog

2 more replies
Answer Match 93.66%

Hi, I just joined this forum so I hope I can explain this so you understand. While I am working in my computer, reading email or just working in a software program, I periodically get this message that Windows Explorer has stopped working (and then an explanation that it is trying to fix it). Then it continues with another message about trying to fix it and it closes the program.

I don't know why this is happening but a lot of times I am in Windows Live Mail.

I have Windows 7 Home Premium, 64 bit (built by my computer store (Dnet Computers). I didn't put the specs in because I wasn't sure what to put in. I don't know what other information I can give you.

Thank you.

A:I get message that "Windows Explorer has stopped working"


Please try this:

1. Click Start
2. In the search box, type cmd
3. In the list that appears, right-click on cmd.exe and choose Run as administrator
4. In the command window that opens, type sfc /scannow and hit enter.

Report the output once it finishes.

Also, gather your system specifications using this:

System Info - See Your System Specs


2 more replies
Answer Match 93.66%

Good Evening All,

First of all, let me apologize beforehand for the rambling post. I just don't really know where to start and what information is needed. I'm hoping there is hope for my Lenovo T410 laptop.
When I try to open most programs I get the error listed in the title of this post. Then it goes to "Windows is checking for a solution to the problem". Then it closes and goes away. I haven't been able to figure out any rhyme or reason to the apps that do not load.

I was stupid and recently performed every Windows Update that showed up and my problems have started since. One of my original problems was with GfxUI.exe stopping, so I uninstalled Microsoft.NET Framework and that seems to have helped with that error at least (original error screen shot attached, I think 2.0 is still on the machine). I've also manually uninstalled any of the updates I can specifically remember installing.
Additionally I've tried to do a system restore as far back as I am able, but that hasn't helped. I wish I had earlier restore points.

I don't think I have any viruses/malware as my McAfee and Malwarebytes haven't found anything, could be wrong. I have attached latest HijackThis log.

I cannot use any diagnostic tools (Microsoft Management Console, Lenovo ThinkvantageToolbox, etc), because everything closes. However, I have performed a few SFC scans and have a bunch of "Could not reproject corrupted file" entries; I didn't want to attach that without permission as i... Read more

A:Almost Every Program "Has Stopped Working" after Windows Updates.

The first step I would take is this.
SFC /SCANNOW Command - System File Checker
it may help stabilize things a bit.

9 more replies
Answer Match 93.24%

I have a piece of software that periodically fails for some unknown reason. I have pretty much given up on trying to figure out what its problem is. I simply respawn the process if it fails to respond or no longer exists. The process runs several times a
minute. Occasionally, I get an error message saying my software "has stopped working" followed by another messagebox saying my software "is restarting". And then it restarts my process. This is beyond stupid since my process requires command
line arguments that are not being provided when this restart occurs. I simply want to disable these messages or at least
disable this auto restart. Is there any way to do this?

I have already tried the regedit hack:
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Windows Error Reporting]
"DontShowUI "=dword:00000001

This didnt work. I still get these messages.

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Answer Match 92.82%


When our website users click on an html attachment embedded on a web-page in IE9, the download manager will not display the "Open" option. It will only display "Save" and "Cancel" which our users don't like, having to save the
html document in a folder to open it. Whereas, when downloading attachments like pdf, word etc. all three options are displayed. 

Is there any setting to tweak , which will display all the 3 options for HTML attachments as well?

A:IE9 download manager will not display "Open" option (only "Save" and "Cancel" is displayed) for downloading HTML documents.

As you know, the Open-Save-Cancel dialog box helps you prevent your computer from affecting by virus while downloading. 
So I suggest you test to reset all zones to a lower level temporarily and then please attempt to download this html attachment again.

However, since you can normally download the other documents, I suspect there is some restriction in the website which you are trying to view. I recommend you to contact the administrator of that website if possible.
could you please send me the link of the website from where you are trying to download the html attachment?

are trying to better understand customer views on social support experience, so your participation in this
interview project would be greatly appreciated if you have time.
Thanks for helping make community forums a great place.

6 more replies
Answer Match 92.82%

I had this error when I first installed Vista (I formatted yesterday and reinstalled Vista) I remember fixing it by clearing one of the folders, I forget which though and I can't find where I read it anymore either so I was hoping you guys could tell me the fix for this. It only happens in some folders.

Thanks in advance.

A:"Windows Explorer has stopped working..."

You mean emptying some folder?

3 more replies
Answer Match 92.82%

Problem: When I try to access anything that requires Windows Explorer (pictures, documents, right clicking, etc) I get a message that says "Windows Explorer has stopped working" It then says "Windows is checking for a solution" and then "restarting windows explorer."

One thing that might be worth mentioning - at the beginning of the summer my computer had to get a new fan, I was gone all summer and had to leave before it could be repaired so I put my hard drive in my mom's lap top and took it with me and switched them back when I got home. This problem has only started since I put my hard drive back into my computer, I'm not sure if that is relevant to the issue or not.

I have tried - disabling all the startup items - didn't work.
Clean Boot - didn't work

However, when I start Windows in safe mode I don't have this problem.

Is there a possible solution to this that doesn't involve reformatting?

EDIT: I am using Windows 7 on a Toshiba Satellite P305D-S8900

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Answer Match 92.82%

I get the above dialogue box message just after Windows opens. Once the message appears I have only limited control over the desktop.

The dialogue box gives 2 options. 1. "Check online for a solution and restart the programme" and 2. "Restart the programme". Once I have taken either of the options, the dialogue box disappears and I have normal control over the desktop. However within 10 seconds it returns and I have limited control again.

My OS is Windows 7 64bit. I have installed all the updates and installed the latest version of Internet Explorer. I have run my virus app. and there is no virus.

Please advise if I need a complete reinstall or if there is a fix.


A:"Windows Explorer has stopped working"

Right click on the explorer.exe process in Task Manager...Processes tab and select "Create Dump File"
Once the dump file is generated, zip up the file and upload it with your next post.

If it's too big to upload, then upload it to a free file-hosting service and post a link to it here.

2 more replies
Answer Match 92.82%

Please can someone help!

My problem:
I keep getting the message: "Windows Explorer has stopped working". I click "Restart the program" but the error keeps coming back. Safe Mode works fine, but when I boot normally, none of the desktop icons appear and I just get this error message.

Error details:
Problem Event Name: InPageError
Error Status Code: c000009c
Faulting Media Type: 00000003
OS Version: 6.1.7600.

Processes currently running in Task Manager:
atiedxx.exe (my video card)
SaiVolume.exe (volume monitor for my keyboard)

My specs:
Windows 7 Home Premuim 64bit
CPU: Intel Quad Core i7 860 2.80GHz
MB: ASUS P7P55D iP55 ? 8 channel audio ATX
RAM: 3x2Gb (PC3-10600 1333MHz RAM CL9 Unbuffered NON-ECC 1.5V 256Meg x 64)
Graphics card: Sapphire ATI Radeon 4670 HD 750Mhz 512MB PCI-Express DVI (Ultimate Edition)

What I've already tried doing:
My first instinct was to do a System Restore. I tried doing this with several restore points, but I kept getting this error:

"System Restore did not complete successfully. Your computer's system files and settings were not changed. Details: System Restore failed while mounting the registry from the restor point. Unspecified error (0x800703f8)"

I also tried uninstalling the camcorder's software. But after a successful uninstallation, the problem still persists.

I also removed just about every unnecessary Star... Read more

A:"Windows Explorer has stopped working" - help!

Works in safe mode but not with clean boot (Msconfig)
Probably a driver
Go to search
device manager
Look for any yellow warning markers
Make sure that all the drivers are up to date for the newly installed software.

5 more replies
Answer Match 92.82%

Help needed, guys and gals!

Didn?t know to which category my issue belongs so I put it here. Mods, feel free to move.

Have had no crashes or other problems, have fallen in love with W7. But now there is a major problem. Until today I?ve been using my Logitech bluetooth KB & mouse (see specs) with W7 drivers without problems, but earlier today I got this stupid idea and installed Logitech Setpoint 4.72 to be able to use all the special functions and keys.

Like Setpoint installation told me, I turned Firewall and Defender off. Installation was OK, Setpoint connection helper found KB and mouse. And then came this:
Attachment 19627
Notice please that the otion RESTART THE PROGRAM is not even present, only check solution and close or close.

Problems details here:

Problem signature:
Problem Event Name: BEX64
Application Name: explorer.exe
Application Version: 6.1.7100.0
Application Timestamp: 49ee974f
Fault Module Name: StackHash_6c37
Fault Module Version:
Fault Module Timestamp: 00000000
Exception Offset: 0000000000000000
Exception Code: c0000005
Exception Data: 0000000000000008
OS Version: 6.1.7100.
Locale ID: 1033
Additional Information 1: 6c37
Additional Information 2: 6c3785e28f2114beca863a6e1294065e
Additional Information 3: c30e
Additional Information 4: c30ed29dde55986140e1f0bb37437293

I can start programs using Task Manager > File > New Task, but all Windows f... Read more

A:"Windows Explorer stopped working"

This was a weird issue. And I was stupid enough to make it even worse: to secure my files, I decided to make a full backup before making a system image recovery. And so I did. A full backup. And a system image backup, meaning my backup system image HAD THIS FAULT, too. So after doing a system recovery using my system image, I still had the same problem. How stupid am I?

But now everything is OK. I did a repair installation, and everything works.

Still very happy with W7!

9 more replies
Answer Match 92.82%

Hi everyone. As soon as I login to windows (7 home premium 32 bit) it tells me "windows explorer has stopped working" and the find solution online seems to do nothing but reset the desktop? Here is the error details:

Problem Event Name: APPCRASH
Application Name: explorer.exe
Application Version: 6.1.7600.16450
Application Timestamp: 4aeba271
Fault Module Name: OLEAUT32.dll
Fault Module Version: 6.1.7600.16385
Fault Module Timestamp: 4a5bdaca
Exception Code: c0000005
Exception Offset: 000135e2
OS Version: 6.1.7600.
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789

Please let me know if anyone can help with this, thank you.

A:"Windows explorer has stopped working"

What Anti-Virus are you using?

4 more replies
Answer Match 92.82%

Fisrt as describe in my profil my PC knowledge are low.
I am currently the "happy" user of a PC using Vista.
I do receive the fallowing message: "windows explorer has stopped working"... "explorer is restarting" every 30sec which is painful.

The issues that I have identified (but I am sure there is more) are at least:
Video ActiveX and Security Toolbar 7.1....

After reading few other post I tried to use Smitfraudfix and combofix but both of them are not for vista....

So if I understood correctly the usual procedure, here is my HijackThis log:
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 1:18:55 PM, on 8/5/2007
Platform: Windows Vista (WinNT 6.00.1904)
MSIE: Internet Explorer v7.00 (7.00.6000.16473)
Boot mode: Normal

Running processes:
C:\Program Files\Video ActiveX Access\iesmn.exe
C:\Program Files\Video ActiveX Access\imsmain.exe
C:\Program Files\Video ActiveX Access\iesmin.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\IAAnotif.exe
C:\Program Files\BigFix\bigfix.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\Program Files\Video ActiveX Access\imsmn.exe
C:\Program Files\Intel\IntelDH\CC... Read more

A:"WIndows explorer has stopped working"

6 more replies
Answer Match 92.82%

Hi everyone,

Just got a new computer with Vista, and boy does it suck! I'm having many problems with it, but one in particular drives me crazy. I tried doing a search, and didn't come up with anything, so sorry if this has been asked before....

Whenever I put in a data CD, containing .avi files, .mpgs, mp3s and so on, as soon as I click on it in windows explorer, it just shuts down straight away, giving me the message:

"Windows Explorer has Stopped Working" and gives me the option to check online for a solution or just close windows explorer. It appears that windows is trying to make a thumbnail image of the file, but can't so it just shuts down. Anyone know what the hell is going on with this, and how to fix it?


A:"Windows Explorer has Stopped Working"

6 more replies
Answer Match 92.82%

I just started having "Windows Explorer has stopped Working" show each time I right click any drive or folder in the left hand column of explorer. Attached snip from event viewer doesn't tell ME what to do, if anything.

I have run SFC /Scannow a couple of time but nothing shows as needing repair or replacement.

Thanks for any help.

A:"Windows Explorer has stopped Working"

If you haven't already done so, run a full scan with your updated anti-virus suite to rule out malware. Since no anti-malware product is 100% effective 100% of the time, it wouldn't hurt to run a couple more on-demand scans just to double check your primary product. These free utilities are recommended.


ESET Online Scanner



Another possibility is that sometimes a "Windows Explorer has stopped working" error message can be traced back to an application conflict. I'd suggest trying a clean boot (AKA clean startup) to see if some problematic app can be isolated.

Troubleshoot Application Conflicts by Performing a Clean Startup

7 more replies