Tech Problem Aggregator

Laptop Windows 7 Problem/Software/Hardware? Keyboard problem

Q: Laptop Windows 7 Problem/Software/Hardware? Keyboard problem

Okay, right now I'm currently trying to find out whats wrong with a keyboard that is on a laptop, after the computer starts there are some script errors, I don't know exactly what they are but I ran combo fix without safe mode and restarted the scripts went away...and it started working after restarting a couple times it started to work then restarted more the scripts came back and the keyboard stopped, even in safe mode but after five or so minutes the keyboard was able to type again, I checked the device managers and everything is update and no error, I ran a combo fix and have the report if you guys want to see it let me know, Its an HP DV6 series with 64-bit windows 7 OS, I'm stumped I have no idea whats up, I'm ready to just put in the recovery disks and see whats up, but he has like 250 gigs worth of files Games etc, Can I back it up to a hard drive and install go back to where it was normally or can that be a problem?

A: Laptop Windows 7 Problem/Software/Hardware? Keyboard problem


2 more replies
Answer Match 80.22%

I have a Toshiba laptop. Replaced screen. Bought from (business hours M-F). Will contact them.. Specs seem right. I have wi-fi set up for 2 computers.
Booted computer, picture seems out of contrast(not sharp) and has green back ground with green pixels where they shouldn't be(should be another color), hard to explain, anyway not normal.
Ran an Avast boot scan (just installed Avast free program).

Showed 4 problems of these with only diffence in the 4 was Inno 0002,0003,0004,0005.bin
Below is actual listing
File C:\Users\Katelen\AppData\Local\MS\Windows\Temporary Internet Files\Content IE(Sor5)\OPGH1ZTZ(Z's could be 2's ) \AppGraffitisetup[1].exe l>Inno 0002. bin error 4(Z or 2)145 Installer archive is corrupted.

I found this curious about the Inno 0002, etc, because the screen replacement model was an InnoLux sceen. I am using another computer to post this. I can run TSG SysInfo on Laptop and send if necessary.

A:Toshiba laptop screen problem;hardware or software????

Closing duplicate, please reply here:


1 more replies
Answer Match 80.22%

I have a Toshiba laptop. Replaced screen. Bought from (business hours M-F). Will contact them.. Specs seem right. I have wi-fi set up for 2 computers.
Booted computer, picture seems out of contrast(not sharp) and has green back ground with green pixels where they shouldn't be(should be another color), hard to explain, anyway not normal.
Ran an Avast boot scan (just installed Avast free program).

Showed 4 problems of these with only diffence in the 4 was Inno 0002,0003,0004,0005.bin
Below is actual listing
File C:\Users\Katelen\AppData\Local\MS\Windows\Temporary Internet Files\Content IE(Sor5)\OPGH1ZTZ(Z's could be 2's ) \AppGraffitisetup[1].exe l>Inno 0002. bin error 4(Z or 2)145 Installer archive is corrupted.

I found this curious about the Inno 0002, etc, because the screen replacement model was an InnoLux sceen. I am using another computer to post this. I can run TSG SysInfo on Laptop and send if necessary.

A:Toshiba laptop screen problem,software or hardware????

6 more replies
Answer Match 74.34%

I?ve been having problems with random shutdowns in Windows XP, and I?ve had difficulty isolating the problem. I hope that someone on these boards can help me.

To the best of my recollection, I updated my system to Windows Service Pack 2 at about the same time I upgraded my CPU to an AMD Athlon XP 3200+ and changed memory modules from two Crucial 512MB PC 2700 DDR RAM modules operating at 333 Mhz to two Kingston 512MB PC3200 DDR RAM modules operating at 400 Mhz. I purchased the Kingston modules specifically because they were advertised as being designed for dual-channel operation, although I thought that was more a function of the motherboard than anything else.

Anyway, shortly after these upgrades, I began experiencing random shutdowns, sometimes with a "blue screen" error message, sometimes without any warning whatsoever. When the blue screen appeared, it usually had one of these two error messages:


More often than not, however, the system would shut down without any warning whatsoever. In both cases, when the system recovers, it informs me that "Windows has recovered from a serious error." When I send the error report to Microsoft, I get an "Online Crash Analysis Summary" and it tells me that the shutdown was either caused by a device driver or random access memory in Windows being corrupted. The device driver error comes up more frequently than the RAM corruption error and recently... Read more

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Answer Match 72.66%

Hi, I'm new here (meaning I just made an account but have been lurking around every time I had computer trouble. This time however, I couldn't find anything that resembles the trouble I'm currently experiencing) and I'm hoping if anyone can help me or tell me if I should just throw my laptop against the wall.

I've had my printer (details and TSG SysInfo below) for over a year now, and never had any trouble with it. A few days ago, I needed to print something but wasn't able to (I can't remember what the error said, it didn't happen again) so I uninstalled the printer and re-installed it by downloading the drivers from the HP website. Pop-up balloon said that it wasn't successfully installed and when I would try to install the driver by going to print management and click on Printers I would get: "An error has occurred on the script of this page. Line: 40. Char: 21. Error: Object doesn't support property or method 'SetPrinterName'. Code: 0. URL: res://C:\Windows\system32\pmcsnap.dll/81". So I clicked on Drivers instead and tried to install the driver there and it said: windows found driver software for your device but encountered an error.

Do understand that I have no idea what I'm doing whenever my computer doesn't behave as it is supposed to, and everything is done by trial and error; mostly error. For some reason I felt the need to do a chkdsk /f /r which was scheduled on the next restart, b... Read more

A:printer problem? software problem? hardware problem?

Could be the Hard drive has gone faulty. What make and model is this Laptop?

2 more replies
Answer Match 70.56%

Hi all, I was hoping someone could help me out. I've been having a reoccurring issue with my laptop. The basic issue is that it runs very, very slow - using about 80%-100% of the CPU when a program is open and 30%-50% of the CPU when no programs are open. If I try to restart the computer, it will hang on a black screen between the "Starting Windows" screen and the "Welcome" screen.

The first few times it occurred (July, October, and mid-November) a System Restore from Safe Mode solved the issue. The fourth and fifth times it happened (late November and early December) I had to try restoring to multiple different restore points before it would work again. The sixth time (mid-December) no amount of System Restores did anything. I ended up running the "sfc scannow" command and that seemed to solve it. The seventh time (late December) neither System Restore nor "sfc scannow" did anything. I ended up reformatting and doing a clean install of Windows. That solved the problem for about a week, then last night it started happening again.

I'm a little lost at this point. I've run tests on both the memory and hard drive and they came out fine. I looked through the event logs each time the issue occurred and didn't see anything that seemed likely to cause this. The fact that it keeps reoccurring, even after a clean install, makes me think it's some kind of hardware issue. But the fact that the computer works completely fine... Read more

A:Strange Problem - Not entirely sure whether it's a software or hardware problem

Hello and welcome.Use Process Explorer to provide an overview of your running processes.Download the .zip file and extract to a folder on your desktop. Run program. In Vista/7: Click File > Show Details for All Processes.Click View > Select Columns and check the Command Line box. Click OK.If necessary, continue to use the computer until it displays the undesirable behaviour (lagging, freezes, etc). Immediately switch back to Process Explorer and press the Space Bar to pause updates.Click File > Save As.... Save to your desktop as procexp.txt.Attach (do not copy & paste) procexp.txt to your next reply. Use the forum's "Full Editor" to attach files.Note: Do not unpause or exit Process Explorer unless directed to.==========================================Use Speccy to provide details of your computer's configuration.Download, install, and run After Speccy has finished gathering information, click File > Publish Snapshot In the Publish Snapshot dialog box, click Yes to enable Speccy to proceed. A web address will be displayed, click Copy to Clipboard and paste it in your next post.=========================================

12 more replies
Answer Match 70.56%

The short version of my problem is that at some point after a reboot, certain web pages fail to load.  I'm not sure what the root cause is, at all.  I am running Windows 7 SP1 and was up to date with updates when this started.
When it started happening:
Thursday night, the power flickered at my apartment and made my computer reboot.  I figured it was a good a time as any to install Windows updates since I hadn't done that in a while.  After doing so was when I first noticed the problem.
The problem:
What happens is after I reboot, at first, everything works fine.  At some time after, some web sites just don't load.  The sites that don't load are consistent (if I reboot and wait, all the same ones fail).  A couple examples are itself and any of Valve's (the game developer) sites.  It doesn't seem that computer help/anti-malware sites are all not working, since MBAM and AVG's sites work.  Google itself always works and when Googling for info on this problem, I seem to find more sites that don't work than do, once it starts happening.
I don't know specifically at what point stuff stops loading.  I tried rebooting then going to read a book for an hour, and it was working when I tried immediately after.  If I reboot and open Firefox with a ton of tabs and start browsing around, it might stop within a few minutes.
What I tried:
At first I thought it was my Internet connection or ... Read more

A:Infected? Hardware problem? Software problem?

Hello knismaps, let's see if we can find something.

Please download MiniToolBox, save it to your desktop and run it.
Checkmark the following checkboxes:
Flush DNSReport IE Proxy SettingsReset IE Proxy SettingsReport FF Proxy SettingsReset FF Proxy SettingsList content of HostsList IP configurationList Winsock EntriesList last 10 Event Viewer logList Installed ProgramsList Users, Partitions and Memory size.
Click Go and post the result (Result.txt). A copy of Result.txt will be saved in the same directory the tool is run.
Note: When using "Reset FF Proxy Settings" option Firefox should be closed.

Download TDSSKiller and save it to your desktop.
Extract (unzip) its contents to your desktop.Open the TDSSKiller folder and doubleclick on TDSSKiller.exe to run the application, then on Start Scan.If an infected file is detected, the default action will be Cure, click on Continue.If a suspicious file is detected, the default action will be Skip, click on Continue.It may ask you to reboot the computer to complete the process. Click on Reboot Now.If no reboot is require, click on Report. A log file should appear. Please copy and paste the contents of that file here.If a reboot is required, the report can also be found in your root directory (usually C:\ folder) in the form of TDSSKiller_xxxx_log.txt. Please copy and paste the contents of that file here.
ADW Cleaner Skip or rerun it.

Please download AdwCleaner by Xplode and save to your Desktop.
Double click on AdwCleaner.ex... Read more

3 more replies
Answer Match 69.3%

Hi, i have an issue with windows 7.
when promted to enter the password to go on the desktop, i type the correct password and it tells me that i have entered an invalid username/password, but when i click on the "on screen keyboard" and click the password its valid!

i try opening notepad to see if the keyboard was messed up, but its not, the keybaord is fine.

Does anyone knows how to fix this?

thank you in advance.

A:windows 7 laptop keyboard problem

Quote: Originally Posted by mumixrz

Hi, i have an issue with windows 7.
when promted to enter the password to go on the desktop, i type the correct password and it tells me that i have entered an invalid username/password, but when i click on the "on screen keyboard" and click the password its valid!

i try opening notepad to see if the keyboard was messed up, but its not, the keybaord is fine.

Does anyone knows how to fix this?

thank you in advance.

Maybe something as simple as an added space that isnt seen. try erasing it and re-entering it.

4 more replies
Answer Match 69.3%

In the process of getting my computer all virused up then getting it UN-virused, some keyboard setting(s) must have been radically changed. There's is no immediate response to my hitting (pressing, actually, but HITTING is TEMPTING. When I press the spacebar, it inserts the space  between the first and second letters of the subsequent word.  Additionally, the first lettero of the following word is              crowded against the last letter of the preceeding word, like so:
Thequickb rownf oxjumpedo vert helazyb rowndog.
Further, I can insert spaces between words by putting the cursor between them, pressing backspace then spacebar, then the first letter ofthefollowing word.
After the space is inserted, there is a pause, followed by the cursor & all keys to the right of it        scurrying to the right, as if I'd held down the space bar. This'll continue until I stop it, by pressing       either the backspace or delete keY.
The fact I that can reproduce these behaviours with every key I've tried suggests to me that it's          something uniformly affecting keyboard operations instead of random glitches. 
I've tried clean booting, deleting keyboard operators & re-installing,wiping the drive & reinstalling Windows 7.
Page Up/Down keys wo... Read more

A:Windows 7 32-bit P.O.S. Laptop Keyboard problem

I would try an external keyboard.

3 more replies
Answer Match 68.88%

My dad has got a toshiba laptop approximatley 3 years old. His keyboard is 101/102 and working correctly in the control panal, however, the @ sign is in the wrong place as is the " and i can't find the £ sign at all, i'm sure we used to move these at work for a joke but i can't find out how to do it. Just to clarify the print on the buttons of the keyboard isn't what it type when you press the buttons

@ = shift 2
" = shift '
and i can't find £ at all.

if i go into character maps it shows them in the above places but i can't amend, please help

any help would be gratefully received as it's driving me mad trying to fix it for him.

thanks and kind regards

A:KeyBoard problem on a toshiba laptop windows xp

Welcome to TSg Alliebeee

I faced the same problem some time ago but I figured it out on my own. I am assuming, you have the standard QWERTY keyboard which looks like this:

Also, I am assuming that when you press Shift+2, it does not print the @ symbol. Same is the case with " symbol right. However, you needn't worry about the pound symbol key as the standard keyboard doesn't include it. You will need to buy a new keyboard which has the key embedded and supports it's provision.

Anyways, now back to the topic. You can resolve the symbol problems by performing the following steps.

1 Click on Start.
2 Select Control Panel.
3 Access Regional and Language Options.
4 Switch to the Language tab.
5 Click Details... under the Text services and input languages section.
6 Move to the Settings tab.
7 Under the Default input language section, click on Add....
8 Select the appropriate keyboard layout, but under Input language select English [United States] and click Ok.
9 Click Ok.
10 Reboot.

See if this helps or not. Then, tinker with the settings until you find the desired one. Good Luck.

2 more replies
Answer Match 68.04%

I have built serveral computers without much difficulty. My last one is got me a little stumped. Here is my system.
Asus a8v deluxe motherboard
amd 64 3700 2.2GHZ 1mb L2 cache
NZXT-case with 4 fans
Logisys 650 watt power supply
windows xp pro sp2
sapphire 3650 agp 512mb
2-western digital 120gb hard drive in raid 0
Asus Dvd-rw drive
2 gigs of G-skill pc3200

My first two boots when I turn the computer on will boot just about to go to the welcome screen before it restarts. It does this usually twice. By the third time it seems to be warmed up enough not to do it. I am wondering since I went with a cheap power supply, if it might be the voltages. Any ideals? I have already reformatted and reinstalled windows. Got up this morning and started it up. It restarted twice.

A:Is it software problem or hardware problem?

although we don't recommend this brand it should have plenty of power for your system
check for a bios update
chkdsk /r on the drives
check if you have scope to increase the ram voltage,the m/board may default to low

1 more replies
Answer Match 68.04%

Hey I have a very weird problem, that can't figure out.

I have a LE1D Sahara Laptop, operating with Windows XP + servicepack 3

The problem is that my keyboard stops working intermittently. It will either not work at all or sometimes you may get one or two characters if you press that particular key about a 100 times. It's not restricted to anyone program and the problem will always persist for at least a full session, occasionally I start it up and then it works fine. I shut down start up again, and it doesn't work for the next day or two. After a few sessions of it not working, I will start the computer up and it will then work for another day or two and then go back to not working.

When I start up in safe mode or enter my bios setup, the keyboard works perfectly everytime. So I'm pretty sure that it's not a hardware issue.

My first instinct was this is some form of malware. So I scanned my hardrive with:

Super-anti Spyware
Malware Bytes
Avira anti virus
F-secure Blacklight

I think spybot or malware bytes turned up three trojans. Although deleting these, made no difference. So I figured perhaps the virus has corrupted the keyboard driver. So I re-installed the windows keyboard drivers. That did'nt do anything so I tried to find keyboard drivers for my laptop, but there aren't any. I also tried re-installing service pack 3.

I have also tried to system restore to a point before the problem started occuring. Also didnt help.

So I'm stumped!!... Read more

A:Keyboard problems, and No it's not a hardware problem

if it works fine in safe mode you are probably right not a hardware issue. did it happen about same you made a hardware or software add or removal? you might consider last ditch effort to save all you data files to an external drive and do a clean wipe of your harddrive and reload xp and all the device drivers with the restore CDs that came with the laptop. and start from the original configuration hopefully that should restore full and continued use of the keyboard.

4 more replies
Answer Match 68.04%

Hello everyone, I`m glad I stumbled across this forum while looking for a solution for my weird problem. I wasn`t sure whether I should put this in Windows XP section or Keyboard section... I decided to take a shot with this section, but please move it wherever you think it should be.

My problems have started a few days ago, when my Logitech G15 Keyboard started acting in a very strange way. I`ll try to describe my problems in the order I had noticed them as well as I can (English is not my first language tho). Also, I`m correcting the numerous errors that my keyboard makes so I make this post as understandable as possible.

1. I can`t type big letters, as if my Shift key isn`t working. When I hold Shift key, nothing happens at all, or I get a small letter in the best case.
2. My Caps Lock key turns on randomly. Pressing the Shift key sometimes triggers the caps lock key too.
3. Even when my caps lock key is working, the led indicator light is blinking in very short intervals - it is not constantly lit.
4. Now, whenever i press shift or caps lock key, it all goes crazy. Sometimes i get big letters when my caps is off, sometimes i get small letters when my caps is on, sometimes its normal.
5. After the problems start occuring, and i try to type something, sometimes i get nothing out, my keyboard "remembers" the letters I`ve pressed and there`s a 5-6 second delay until the letters appear on the screen.
6. When this "remembering" problems occur, the... Read more

A:Keyboard problem[moved from o/hardware

Hi Petar,

This may sound far fetched but try using a bootable CD something like linux (Ubuntu or Knoppix liveCD) and see if your keyboards do the same thing. If yes, then it could be hardware.. may be not your keyboards but something inside your pc. However if it is not the case in linux, try repairing your Windows installation.

9 more replies
Answer Match 67.2%

Hi folks,

This one has me stumped!

For a while I've been dual booting Vista and Ubuntu without a hitch, though now Vista is screwy and I can't determine whether its a software or hardware issue - or both.

It's much slower to boot at times (I mean to the login screen), it randomly freezes (especially when doing file copy/paste operations), many applications/even windows explorer stop responding, firefox seems to have lost it's extensions myseriously, it's weird.

I've run chkdsk which came up fine (though was over in like a second or two so who knows), tested the RAM as fine from within Ubuntu, I have no viruses or spyware, all drivers are as they should be...the other thing is a DVD burner now won't burn images to disc.

Normally I'd assume the motherboard may have been damaged but Ubuntu still runs flawlessly, except for the DVD burner won't burn from there either - otherwise all is well.

Basically there are two things that could have caused this. Firstly a few nights ago after a windows update Vista rebooted as normal but took around 2-3mins instead of the usual 30 seconds or so.

I recall seeing something about nvidia updates in there, so I'm downloading new drivers now to try that out as a fix. But if they were the problem why didn't rolling back the drivers help?

The other thing is that when I plugged an external HDD into the same wall socket the same night (note: the PC in question wasn't on) it died so it... Read more

A:Problem - Software, hardware or both?

hi try this

1 more replies
Answer Match 67.2%

my system crashes (BSOD) while playing a game for 1 min or earlier. regular tasks work perfectly (playing Divx, converting, photoshop etc).

i tested my memory using memtest for several stages. didnt show any trouble.
i thought that the problem is coming from the HDD. tried adding a new hard disk

my system :

AMD sempron 2400+
gigabyte razr motherboard
256mb ddr 400mhz IBM ram (motherboard works at 333)
2 sata hard disks (hitachi 80GB and 250GB)
geforce MX4000 agp 8x 64mb vga
onboard 6 channel audio

i can post full hardware specs if required.

i found the dump file at %SystemDrive%\Windows\Minidump

uploaded it for your reference

can someone recommend me a solution ?

A:help : serious hardware/software problem

Your first dump shows ntoskrnl.exe (nt+11f05) and the second shows ntoskrnl.exe (nt+19000)!!

Looks to me like ram instability!!!!

You say your ram is 400mhz and your mobo is 333, that could be the cause possibly!?!?!

6 more replies
Answer Match 67.2%

I had win95 on my computer and it was acting up(screens were coming up at random) also before acquiring the comp. my buddy erased some files that he thought were safe and ended up erasing the cd-rom driver file (I think) anyhow, I decided to format the hard drive and start all over. Now I get nothing when I run the start up disc (I downloaded it). The floppy drive runs only for a few seconds then shuts down. I get no prompts.I have another computer and I tried changing over both the floppy and cd-rom from it to this one and still nothing happens. The cd-rom is a Mitsumi and I tried a Sony. Also when I got the computer, the cooling fan to the power supply was not working, the CPU fan does work though. Should the downloaded version of the start-up disk include all cd-rom drivers, or is that even the problem??

A:hardware/software problem

You could use a Win 98 start up disk to get CD support.

I would check the disk on another machine to make sure that it is good..

I have used these files before.

Got that here

2 more replies
Answer Match 67.2%

Greetings everyone I'm not sure if this post is in the right place - not sure if it's a hardware or sofware issue. Popped my first DVD (region 1) into my new computer and it says the region is not compatible and asks me if I want to change the region. Then a screen comes up that shows the region I will be changing it TO, but where it says the CURRENT region, that is blank. Underneath that it says I can only change the region 5 times, so I do not want to mess this up. Is this normal? Any advice as to what I should do? ---Thank you to all the knowlegeable people who help out on here! Princi

A:DVD Hardware (or Software?) Problem

Yeah, it's normal. You can only do it 5 times so I don't know what most people do.

There may be a way to make it multiregion but I don't know how. The one I bought was already multi-region, which is why I bought mine so I don't have to worry about these things.

1 more replies
Answer Match 67.2%

Hello. I recently purchased a used computer with the sole intention of using it for GPS and more specifically, National Geographic’s Back Roads Explorer 3D Topo software. The installation/use of the Garmin GPS mapping software was fine; however, when I run the Topo software, I’m able to view a map at a larger scale, i.e., greater than 1:124 scale; however, I am unable to zoom in (the screen stays white where a map should be). My question is this: if my computer is unable to handle the software, how can I determine where it is lacking? The software requirements for the TOPO software is as follows: Windows 95, 98, NT, ME, 2000 or XP; 486 CX/66 MHz PC or higher; 64 MB RAM + 8MB video memory; 2x CD-ROM drive, Monitor supporting thousands of colors. My computer specs are as follows: MS Windows 2000; 5.00.2195 Service Pack 4; Computer: x86 Family 6 Model 8 Stepping; 10; AT/AT Compatible; 261,616 KB RAM. If you require additional information about the computer, which I’m sure you will, please direct me to the appropriate place. Thank you SO much in advance with helping me out! -RW

A:Hardware or Software Problem?

11 more replies
Answer Match 67.2%


my laptop has just developed a big problem. i'm not sure if its a problem with the software or if it has something physically wrong with it though.i was using this afternoon as normal, i put it down for 5 mins while i made myself a brew. when i returned, all the windows and icons had disappeared, leaving just the background wallpaper. it wouldnt let me ctrl+alt+delete, shutdown , or anything. the only thing i could do was press and hold the power button to turn it off. but now when i start up, it gives me the screen with the choice of safe mode or normal mode,then when i select one i get a windows screen with a bar scrolling along for a few seconds then the whole thing turns off and back on againand repeats the whole process over again. it does make any difference which mode i select.

i'm even that bothered about the laptop,but theres loads of work and photos on there that i dont have backed up ( please spare me the lectures on backing stuff up haha)

does anyone know what the problem may be?

thanks for any help

A:software or hardware problem??

6 more replies
Answer Match 67.2%


My pc suddenly doesn't want to boot anymore. on startup it gives Ntoskrnl.exe missing or corrupt. when i restart, hit F8 and choose last known good config. Then a diff error appears WINDOWS\SYSTEM32\CONFIG\SYSTEM missing or corrupt.

So i deleted partition formatted NTFS Quik, installed sound,display,antivirus
Etc ... Next day same problem.

So deleted partition again formated NTFS SLOW, installed all again, next
day same problem.

Please Help !!

A:Hardware Or Software Problem ?????

found lots of solutions here...

2 more replies
Answer Match 67.2%

my laptop has analog devices soundmax drivers. on both winxp and vista the rifht speaker crackles. on the headphones it used to be fine but now the right earphon crackles too. how do i solve it.; are my laptop speakers shot.

A:is it a hardware problem or software one?

If your internal speakers and external headphones both produce the crackle then its a hardware problem. And the only solution for a laptop would be an external sound card that connects wither through a USB or PCMCIA slot.

1 more replies
Answer Match 67.2%

Hi I am new to the site,
Im unsure is my computers problem hardware or software related. Recently I replaces some old hardware in my pc. I bought a new motherboard, cpu & ram, but re-used the harddrive, psu & cd/dvd drive. Everything turned on but there were problems loading windows from the harddrive, so put the harddrive in my other pc, formatted it and put it back in the older pc to start a fresh installment of win 7. However, once the motherboard screen loads up, it goes black and says loading OS and no bootmng. I changed the cd drive to boot first from bios and now it says to press any key but just stays on that screen. I tried to load vista also and when I press any key the screen goes black and resets to the motherboard screen. I have seen similar forums on this but not exactly like my problem. Any help would be appreciated and I will reply asap. Thanks

A:Hardware or Software Problem?

Is your old power supply adequate for your new hardware?

And you shouldn't be booting from the HDD. You should boot from your OS disc and perform a fresh install. You also have to be using commercial OS discs, not burned copies. If it's not a valid version, you can have install problems.

3 more replies
Answer Match 67.2%

Hey @ll im running Vista 32bit . I rectently added X-Fi soundcard and two graphic cards in Sli mode. In Nvidia control panel i switched to Sli , on mainboard that mini card is set to Sli , but there is no difference but that's not all...
I use YoTube ALOT and i've never had any problems before. Now after couple minutes of watching video it freezes and sound is gone. ANY multimedia aplication freezes after that and there is no sound at all !!! It's same with other users accounts . Only thing that hekps is restart and after some time playing... again.
I am veeerry anoyied wiv that !!!
I am beggin u guys - HEEEELPPPP !!!

More replies
Answer Match 67.2%

im running a 1.1 ghz processor

512 megs of ram (2 256's)

10 gig hard drive

rageIIc graphics card

windows xp pro

i built this computer from spare parts from around my house and it freezes all the time...i can be running one program or 10 one day i can run 35 thigns and not even slow down but other times i can be running 2 programs and it freezes. i dont kno whats the problem is but i just know that it is messed up and before im done typing this it will probley freeze...please help

A:hardware or software problem???

Give more details of your PS and all your hardware.

3 more replies
Answer Match 67.2%

I have the following setup:
emachine T5026
windows XP
1 + gb of ram
form factor tower
mobo 533mhz

My problem is my system boots all the way up until it gets to the windows logo, then it freezes. I try to go into safe mode but it just gives me a bunch of DOS readings. I swopped out the HDD and still does the same. I tried to install XP and it install all the way until it says "windows is starting" and then it freezes at that spot. Tried loading it 4 times with no luck.
Would welcome any advice or suggestions on what need to be done to fix this problem.

A:Hardware or Software Problem?

So you've wiped out the original OS and there is none on there now? Which "windows is starting" are you talking about? The one with the blue background or the one when it is done installing?

Run Memtest86+ to test your RAM for errors

13 more replies
Answer Match 67.2%

Hi Guys,

Manage to install WINXP Pro SP2. After tat , try to re-start the pc hang on the loading part ? not sure what is wrong now.

Changing ram can work.. then after shutdown cannot work again.

ON and OFF again aslo cannot work. Change card , change hdd , change anything
tat i know aslo now become worst.

The system hang before going to Loading WIN XP Screen.. It hang after the scanning
of hdd, dvd rom..

Anyone know what is wrong now ?

A:Hardware Or Software Problem ?

Try just the Basics ....take everything out except Video card, memory and HDD... then see

3 more replies
Answer Match 67.2%

I have a 3 week old NEC ND2510A dual layer burner that is no longer reading any type of disk. Windows is still recognising the drive. If I try exploring any CD or DVD the explorer window shows the drive as empty. My dvd player is still reading disks fine. I have made no hardware or software changes. I am running windows XP.
Will this more likely be a hardware or software problem? Can a problem with the OS stop the NEC reading disks?

A:Hardware or software problem?

Enner100, when you put a cd or dvd in it, do you hear it spin up? This happened to a friends DVD player and when I ripped it apart, there was a bit of a dust bunny covering the laser.....apparently not seeing anything, it wouldn't spin up. Once cleaning it thoroughly, all works well.

2 more replies
Answer Match 67.2%

Hi guys, I need some help in solving something on my computer.

I can currently ONLY use safe mode, and I CANNOT use system restore, nor for some reason can I even turn it on (there is not system protection tab)

Basically if I let the computer to startup normally, BEFORE I can log on the BSOD appears

I turned off the automatically restart option as I could not see the error, it's changed from a 0x0000007 etc to:

STOP: 0x0000007F (0x00000008, 0x8014F000, 0x00000000, 0x00000000)

I've ran memtest86+ and no errors were found,

I've had to change my antivirus to AVG as the previous one cannot load in safe mode.

Any help will be appreciated!

A:Not sure if it's hardware or software problem

STOP: 0x0000007FHave a look at that, have you tried updating your drivers?

4 more replies
Answer Match 67.2%

Hi Guys,

I reformating my LAPTOP to winxp . All are good after the next day i try to ON back the
Laptop.. It got error while Loading. Can't even start to WINXP.

Nvm..i re-install again.. and it work good too.. then once i off and try again tml..
it cannot boot again

Anyone know what is wrong ? Hardware or software ?

I done all the updates still got this problem..

Pentium 3 - 600mhz

A:Hardware or Software problem ?

If you power it off after installing, and immediately power back on and boot, does it work then?

1 more replies
Answer Match 67.2%

This is my first post here so apologies if I haven't included enough info, please let me know and I'll do my best - I'm not very tech savvy!

I have a new laptop, a refurbished Toshiba Portege Z30, Windows 7 Pro 64 bit, SSD.

The first problem was the first time I used it that it froze while configuring Windows Updates. Sometimes it freezes/hangs on the shutting down page, coming out of sleep or hibernation mode and sometimes when starting up, after I enter the password. I have force shutdown when this happens and start in safe mode, then restart and it will be ok. If I start Windows normally after a forced shut down it will freeze up again.

On one occasion I closed the lid putting it into sleep mode, put it on charge, came back to it 30 minutes later and the fan was running at top speed and when I ioened the lid there was a black screen.

Another occasional problem is that the clock gadget disappears after starting up. If I right click on the desktop and then on gadgets nothing happens. If I restart the laptop the clock gadget reappears.

More occasionally when it starts up the touch pad does not work. After restart it will work again.

I have reinstalled Windowsto out of box state, from the partition, as advised by the place I bought it from but I still have the same problems. Another worry is that sometimes it gets very hot between the lid hinges, the fan and air outlet is there on the back and I think the RAM is in that area too, could that be significa... Read more

A:Could this be a hardware or software problem ?

I would clean install the OS and see if it will behave. In the meantime try a clean startup - Troubleshoot Application Conflicts by Performing a Clean Startup

Temps can be significant. You can try watching temps with HWInfo.

9 more replies
Answer Match 67.2%

I am having two problems and I do not know if there related. These have happened since the pc has been built (about 6 months) all parts was new.
Computer specs are listed below any help or ideas would be appreciated. I have been told its the graphics card but I think it could be memory ?. Any advice would be really appericated.
Firstly when I first start the pc, windows loads perfectly, I log on, then when ever I start any programme it begins to start. Then the screen goes all speckle, freezes goes black then crashes. The only option I have is to hold
in button to shut down. When I reboot it runs fine for the remainder of the day no matter how long it is on for. This happens every time I boot up for the first time of the day.

Second problem is if I play any music either in media player, winamp, ITunes, The music plays fine until I try starting another programme then the music really slows down but then returns to normal play. So if I only play music without doing anything else it plays fine
Mainboard : Gigabyte GA-K8N-SLi
Chipset : nVidia nForce4 Driver Version
Processor : AMD Athlon 64 3200+ @ 2000 MHz
Physical Memory : 1024 MB (2 x 512 DDR-SDRAM )
Video Card : Nvidia Corp GeForce 6800 GS [NV41.0]
Hard Disk : SAMSUNG (80 GB)
Monitor Type : Hercules Prop - 17 inchs
Operating System : Microsoft Windows XP Professional 5.01.2600 Service Pack 2
DirectX : Version 9.0c

Frequency : 2000 MHz - (current : 2009.15 MHz)
Support : Sock... Read more

A:Software or Hardware problem ??

7 more replies
Answer Match 67.2%

i have removed all the malware off my pc but i guest it wasnt the problem why the pc turns off randomly...
it usually cuts out when it starts to sign in to windows.... then i usually have to put it on the last best known configuration that work ....but even sometimes when i do that it still cuts out after a while...

A:Software/hardware Or Ram Problem

hi.personally i would back up all of your important files and do a fresh install of windows using your windows discs or recovery discs that came with the pc or recovery partition.
Its easy for me to say but thats what i would do and i have had to do it a couple of times but once its done you remember what it used to run like when you first bought it.

1 more replies
Answer Match 67.2%

Using Windows XP Home.
Norton System Works 2006 + Norton Firewall

Computer was built in 2003 with parts I chose.
Motherboard: ASUS A7N8X DDR Motherboard NForce 2
Processor: AMD Athlon XP 2400+ THB OEM Thoroughbred
Memory: 512Mb DDR333 (PC2700)

Just before Christmas the computer failed. Power light came on but would not start up.

Took it into a local shop and he told me the Motherboard had failed and suggested a new one. This seemed like a good idea, as I could upgrade as well.
He fitted the following:
AMD Sempron LE-1100
Asrock AliveNF6g-Vista AM2
Corsair 1gb DDR2 (667)
Aopen 16x DVDRW > This item was required because the new Motherboard would not recognise my original DVD ROM drive.

Got the computer back last Thursday. Switched on and "NORTON" was saying that a full system scan was required. Started the scan at 1PM, it was still scanning at 6:30PM so I stopped it as I wanted to do other things on the computer. Some programs like surfing the net, were OK, others, like Excel, appeared to be a little slow. Started the Norton full system scan at 11:05PM - It was still scanning at midday ! 12 Hours later.
So again I stopped it, as there was obviously something wrong.

Tried running an online test with PC Pitstop. It tells me the computer is fine.
Also tried the windows scan on computer start up. That took 67 Minutes, I think it should only take about 4 to 5 mins.

The obvious answer is to take it back to the shop, but I would at least like to know where the pr... Read more

A:Problem - But is it Software or Hardware

What kind of "Windows scan" on bootup?

Uninstall Norton and things will improve after that.

2 more replies
Answer Match 67.2%

Hi Good Peoples,

I am hoping someone will be able to help me please. When I boot my computer (an HP Lap Top) I get the following sequence (in short)

1. Initialising MBA
2. Pre boot execution environment
3. Argon PXE boot agent
4. Media test failure - check cable
5. PXE - E61
Operating system not found.

It started as in intermittent problem and by hitting the power switch again, it would boot into windows; but not anymore.

Many thanks

A:Hardware or software problem?

7 more replies
Answer Match 67.2%

I purchased 2k for my computer a few months back and installed it on a compaq 7478.

A few weeks ago my computer started doing VERY wierd things.
you will be fine then out of no where the computer blue screens reboots then when it reboots it says non_accessible_boot_device.

Sometimes it boots and goes straight into windows and sometimes it just keeps saying inaccessible boot device. I thought it was a heat related problem so I removed the case from the computer and it ran fine for a few minutes then it started the same routine.

I reformatted the hard drive and did a low-level format and reinstalled windows.

That didn't seem to help the problem because it still occurs but at random times.

Any suggestions?? If you need anymore information please let me know

A:Not sure if this is a hardware or software problem

16 more replies
Answer Match 67.2%

This is the situation for my pc...When the dvd rom is attached to my pc the computer is okey..And when i get or detached the dvd rom to my pc, my computer keep freezing and keep restarting.. And if i attached the cd rom again, its okey..Can u help my situation plz...Tanx..

A:hardware or software problem...

6 more replies
Answer Match 67.2%

Just bought an ASUS G11CD-US006T with Nvidia GTX980 (Windows 10). Hooked everything up, updated drivers with both ASUS and NVIDIA, and I am having the following problems:

Asus 21.5 inch VE228H monitor appears washed out with very clearly visible artifact effect

HDMI and VGA ports are not detected when they are plugged into either my HD TV screen or my Asus monitor. DVI cable is detected fine with the computer monitor, but has the above mentioned graphical quality problems. I called Asus customer service and they had me reinstall the NVIDIA drivers and update firmware from their website with no effect. Said they don't know what the issue is, to call the store I purchased the computer from because maybe it's a problem with the graphics card.

Can anyone shed any light on whether this is likely a software or hardware problem? I am not sure if I should be requesting a return/replacement from the retailer or try to troubleshoot this more. I really want this computer to work but also don't want to get stuck with a defective unit because I waited too long.


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Answer Match 67.2%

This is my notebook spec

Intel(R) Core (TM) 2 solo CPU U 3500 @1.4 GHz 1.4CHz
Ram 3GB
Geforce G 105M Cuda 512MB
Directx 11

Well its only 3month since i brought this notebook and it was all working fine until
2weeks ago when i try to install need for speed: shift
and it some how change my directx....
then i try to play the game but i was too laggy so i uninstalled it

but now i can't even watch a movie with out the short pause in sound and graphic
i can't even play the counter strike condition zero and warcraft 3 with out lagging?

i won't is this got to do with my hardware or software?
anyway of fixing it?

BTW before i had installed Prototype and it change my directx to 9.0c (it was 10 when i brought it) and it was working fine.
but when i install NFS shift it changed to DX 10

and now i update my computer it was DX 11 and the short pause got more frequenly

anyone got this problem?

A:Software or Hardware problem?

If your laptop came with a windows vista back-up cd, use it. Be sure to back up important files

1 more replies
Answer Match 67.2%

My computer has been randomly rebooting for some months now. The gap between these reboots may be ten days or so down to a day. There is no BSoD and no minidump. I have not been able to link the reboot to any particular activity. I have tried registry cleaners, driver updates, temperature and voltage monitors (although I am not certain of whether they are out of limits, they seem reasonable , and MS memory check. I run Symantec Endpoint Protection and have checked for trojans etc with SuperAntiSpyware and Antimalware.

I have run out of ideas to solve the problem and do not have confidence that board-swapping computer store will be able to sort it at less than the cost of a new PC! So, is it possible to rule out software problems? Help will be much appreciated guys and gals.

A:Hardware or Software Problem ....?

Lambourn said:

My computer has been randomly rebooting for some months now. The gap between these reboots may be ten days or so down to a day. There is no BSoD and no minidump. I have not been able to link the reboot to any particular activity. I have tried registry cleaners, driver updates, temperature and voltage monitors (although I am not certain of whether they are out of limits, they seem reasonable , and MS memory check. I run Symantec Endpoint Protection and have checked for trojans etc with SuperAntiSpyware and Antimalware.

I have run out of ideas to solve the problem and do not have confidence that board-swapping computer store will be able to sort it at less than the cost of a new PC! So, is it possible to rule out software problems? Help will be much appreciated guys and gals.Click to expand...

.... or asking the question another way, is a random reboot without BSoD or minidump caused by a hardware problem?

1 more replies
Answer Match 67.2%

My computer keeps restarting itself. I have an IBM Netvista 2276 (A20i), with a BCM-IN810P 370 motherboard. I am running Windows ME. I first noticed that about Jan. that my Windows Help, System Information and System restore files were gone. I found an old system info file on the internet and installed it (works). I moved my system restore files from the cabs and got it to work again. But I never got the Windows help to work. Then the power supply fan went out. I replaced the power supply fan (works). The temps using speedfan utility prior to power supply fan change were: Test#1. F1-32C, F2-59C, F3-65C. Test#2. F1-47C, F2-69C, F3-58C. AFTER power supply fan change using speedfan: Test#1. F1-25C, F2-46C, F3-66. Test#2. F1-29C, F2-48C, F3-65C. Computer still restarts by itself. So I entered F1-Bios setup utility, my shutdown temp is 75C. First Bios temp log is current CPU temp 40C, current system temp 30C, CPU and power fan RPM;s were 5532. Second Bios temp log is CPU temp 45C, system temp 35C, fan speeds the same 5532. Speedfan shows a third temp but Bios setup does not. In Bios setup the computer DOES NOT restart, left it in bios for 45 minutes. But upon restarting in normal mode the computer restarts and enters into a scan disk because of an improper shutdown. I have run the computer with the side case off and a fan blowing into it to no avail. I was told by a friend that the motherboard need replacing. I'm wondering if it is a Software problem. ANY IDEAS?? Thanks SY
&n... Read more

A:Hardware Or Software Problem?

10 more replies
Answer Match 67.2%

Sometimes when i start my computer ,it use to start giving beeps when windows XP is loaded and it use to give after every 30 to 60 seconds.This procedures continues till the time i donot restart or shut down the computer and start again.What are the possible causes.IS these software clashes or some problem in Hardware.
My specs are 1.1AGhz celeron,128MB RAM and 40GB Harddisk and WinXP Pro.
Please help

A:Is it hardware or Software Problem

It's hardware at 99%.You should look in your motherboard user guide or web site. Motherboard beep when hardware go mad.

3 more replies
Answer Match 67.2%


I am trying to fix my friend's Asus F6Ve computer. He bought it 3 years ago in Taiwan.(Disregard my comp specs) His computer is in perfect working order, except for the keyboard. The input is incorrect on some keys. For example, I can not get a capital "C". I hit shift+C and my request is ignored. However, I can still request lowercase "c" by simply hitting the C button. The shift button also still functions, except for a couple other letters besides "C". I have also found out that the "back arrow" button translates into a backslash, not a cursor down function. I am quite proficient with computers, but this one has stumped me. He says that this started to occur once he arrived back from overseas this summer. (From China). Again, it is not a hardware issue, as the keyboard responds to every key, just doesn't type in the correct one.

I have tried to remove the keyboard layout and add it again. I have also tried to add US keyboard international versions too, to no avail. Anyone have any idea of what I can do to bring it back?

A:Keyboard input issue-not hardware problem

I would first run virus and malware scans to check for keyloggers or anything else.

Asus installs a couple of keyboard related programs for their laptops.
ATKACPI driver & Hotkey Related Utilities (driver) Also "ATK Package"
Keyboard Device Filter Utility (driver)
You might try uninstalling/reinstalling these drivers to see if that changes anything.

1 more replies
Answer Match 67.2%

This is going to be somewhat long-winded, but I can't find any record of the same thing happening to someone else, so I'll try to mention everything I've done, and what the results were.

I own a Lenovo Ideapad Y470 laptop running Windows 7. If further information is required, I can probably get most of it, but I can't run SysInfo or another such program, because I can't boot it anymore.

A few hours ago, my keyboard suddenly went haywire. None of the keys would work, and whenever I selected a text field, it would automatically input text (almost always a single key, repeated constantly, i.e. "hhhhhhhhhhhhhhhh", "666666666666666666666666", or "///////////////////////"). Sometimes this would stop for a few minutes, but the keyboard still wouldn't work. Occasionally, Windows help, or Chrome help pages if I was on Chrome, would open on their own as though ctrl+h were being pressed. Again, this was unpredictable and wouldn't happen constantly, but my keyboard would never work at all. Pressing a key sometimes seemed to set off those weird outbursts, but very often it did nothing at all. I could still use the onscreen keyboard, and could type normally with it when keys weren't randomly being pressed. The whole thing gave me the impression that it was a virus.

I ran my antivirus (the free version of Avira - I've since been told I should probably switch to Avast! or to some other better antivirus), which foun... Read more

A:Keyboard problem (virus, or hardware issue?)

I managed to boot Windows properly, and now the keyboard issues seem to be sporadic rather than constant, but they still happen.

1 more replies
Answer Match 67.2%


I have been having some problems with my keyboard. The arrow keys (and page up, page dn, end keys) are not working properly if at all. Sometimes when I doing a search in Google and press an arrow key a series of random letters appears.

When I am in a documents folder and try to navigate to a particular file, the cursor flashes very quickly and keeps moving. I am unable to control the cursor and select the desired file. When I position the cursor in the body of a text, it scrolls to the end of its own accord. The cursor sometimes tries to work against me; when I move the mouse to the left, the cursor starts heading to the right.

I have used AVG, McAfree, SkyBot and Ad-aware but none seem to find a problem/solve the issue. I have attached a log of my system below.

Please help!!

Logfile of HijackThis v1.99.1
Scan saved at 10:37:18, on 27/05/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\Program Files\ewido anti-malware\ewidoctrl.exe
C:\Program Files\iPass\iPassConnect\iPCAgent.exe
c:\progra~1\mcafee... Read more

A:Keyboard/mouse - hardware/virus problem??

it would be odd to have both keyboard and mouse act up at same time but have tried another keyboard and mouse? if you have access to another computer then switch keyboards and mouse and see if the problem followos them to the other computer and if the problem computer works ok with the other mouse and keyboard.

and you need to put Hijack This in a permanent folder. it wont work properly in a temp folder.

1 more replies
Answer Match 66.78%

I have an Epson Perfection 1650 that I've used for regular photos and film/slides. I've never had any problems until now. Today when I removed the inner cover inside the scanner lid, then proceded to scan 4 slides in the slide holder, the choice of TCU was not there to choose. The light did not go on in the middle of the lid. I've looked for help but had no success as "help" did not recognize my problem. This has not happened before, as the TCU choice always was there to choose and the light went on when I removed the inner panel and had the slides in place. Hope someone can give me an idea what went wrong. Thanks, lilart

A:Solved: Hardware or Software problem?

I made a mistake. The acronym for the slides is TPU. So sorry! lilart

2 more replies
Answer Match 66.78%

Bought a Dell L521X more than a month ago and I am having problems. I am running Windows 7 Professional. This has happened to me once already. And it just happened recently. When I am browsing the Internet or doing anything, the computer gets stuck. I cannot do anything. Mouse doesnt work. CTRL+ALT+DEL doesnt work. It is just frozen. Only thing I can do is a hard reboot. I don't mind doing that but what If I am doing something important and this happens, I do not want to do a hard reboot at that time. I've had frozen screens before but usually pressing CTRL+ALT+DEL and waiting for a minute or two solves problems. But in this computer, it doesnt work when its frozen. I need to know if it has something to do wit software or hardware.

A:Unsure if its a Software or a hardware problem

Download VEW by Vino Rosso
and save it to your desktop
Using Windows Vista or Windows 7, you will need to right click the file and select Run as administrator and click Continue or Allow at the User Account Control Prompt.
Click the check boxes next to Application and System located under Select log to query on the upper left
Under Select type to list on the right click the boxes next to Error and Warning Note: If running Windows Vista or Windows 7 also click the box next to Critical (not XP).
Under Number or date of events select Number of events and type 20 in the box next to 1 to 20 and click Run
Once it finishes it will display a log file in notepad
Please copy and paste its entire contents into your next reply

4 more replies
Answer Match 66.78%

Hi, new to the board. My bros pc, one I built for him, is having odd hardware, and one software problems.
AMD64 3400+
MSI K8m Neo-V board, not sure of bios ver.
PNY Optima 512mb mem.
WD 160gb hd
Geforce 4 ti 4200 with 77.77 drivers.
Belkin 802.11g PCI wirless card
Raidmax 350 watt PSU, though total watts 178.
DVD burner, and ps/2 keyboard and mouse.
First after using the pc, getting it all set up to his liking, and all patched up it will eventually give him a blue screen right before windows boots up. After disabling reboot after error, allowing us to read it its always a catistrophic system error, blaming a random .sys or .something file.
THe only remedy is to reinstall windows. This has happened 6+times. with two diff operating systems. win2000 and winXP. This oddly enough gave me the error last night when installing his audio drivers, IN windows, same critical error message, after the next reboot, it gave me the error when booting up.
This gets tiring and isnt appearing to fix itself. Also, perhaps from the same problem his onbaord USB ports have never been able to recognize any device, mp3player/printer etc. After we installed a addon usb card, we could get connections but eventually it would time out, we can get about 10 mp3s transfered but eventually it will freeze (not windows just the usb /mp3 connection until reboot).
Also - His soundcard will intemittently have sound, and other times will not. His network, wireless card has sporadic connections. enough to ... Read more

A:Power, hardware or software problem???

7 more replies
Answer Match 66.78%

Recently I took delivery of a new PC

Intel Pentium 4 540 "LGA775 Prescott" 3.2GHz (800FSB) with HT Technology
Asus P5AD2 Premium 925X (LGA775) Motherboard
Western Digital Caviar Special Edition 200GB 2000JB ATA-100 8MB Cache
AOpen H600A Super Tower 300W PSU
Corsair 512MB DDR2 XMS2-5400 Pro
Windows XP Pro (already owned)

Everything was going fine until I connected to the net for the first time and got a virus that made the pc keep restarting itself and freezing up the net

As a result of this I decided to reformat the hard drive and start from scratch, nothing unusual there yes but as I had never reformatted before I by mistake tried to reinstall Windows via desktop instead of reformatting the hard drive first and that is where the problems began, when I tried to reformat the hard drive like i should have done in the first place my pc kept refusing saying that there were programs already running (the virus I guess)

Now when I try and install Windows via boot up it comes up with the following error message every time that I try and install Windows via boot up

stop; 0x0000007b (0xf898563c, 0xc0000034, 0x00000000, 0x00000000)

This also happens if I change over hard drives so it can't be a hard drive problem, BIOS update has also been installed so that is running normally

So is it a) a faulty XP disc b) a problem with the motheboard c) a system virus

I need to know as it simply won't let me install Windows even after reformat or switching drives
&... Read more

A:Serious problem - is it a hardware fault or software ?

Sounds like the computer is not booting of the CD. You need to go into the BIOS setup when the computer first turns on, usually press F2 or DEL, and find the Boot Order. Make sure the Boot Order has the CD-ROM in the sequence before the hard drive. Then save and exit. Now when the computer starts with the XP CD in the drive it should come up and ask you to press any key to boot off the CD which is what you want to do. Then follow the onscreen instructions. You will probably want to do a new/clean install of XP so you will want to format the drive when asked.

Here's some installation guides:

1 more replies
Answer Match 66.78%

Win 7 HP has developed an extremely vexatious problem!!!

When logging on or typing in Search or typing in Chrome even typing in Word or email.
the number 8 keeps repeating itself continually eg; 888888888888888888888888888888888888888888888888888888888888888888888 etc etc. Even if this key is not being touched at all!

Have tried Kaspersky TDSKiller but it finds no problems, both in normal and safe modes.

Have re-installed the OEM Win7 HP OS, but the issue still annoyingly prevails.

The 8 key is not 'sticky' either on the * button or the numeric keypad.

Has anyone suffered anything so puzzling as this?

A:Virus or Software or Hardware Problem?

Hi, welcome to Seven Forums.

Try another keyboard, is the first thing to do & post back if that doesn't work.

3 more replies
Answer Match 66.78%

My computer has been making loud humming sounds as if I am running way too many applications. I have done deep scans with Norton and Ad-Aware and cleaned up minor things with them. For what it's worth here is my Hijack this log:

Logfile of HijackThis v1.99.1
Scan saved at 3:50:50 PM, on 3/24/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16608)

Running processes:
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe
C:\Program Files\Netscape Internet Service\ncupdatesvc.exe
C:\Program Files\Common Files\New Boundary\PrismXL\PRISMXL.SYS
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe
C:\Program Files\Common Files\AOL\1170863318\ee\AOLSoftware.exe
C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\PROGRA~1\HE... Read more

More replies
Answer Match 66.78%

I think HDAudio.sys is the problem but I'm not sure. can somebody check my dump file ?

A:BSOD, software or hardware problem?

Here is the dump.

2 more replies
Answer Match 66.78%

I'm using Nero, and it doesn't seem to matter if I am using the wizard to burn a DVD folder off of my hard drive, or even an ISO of a free movie off of the internet, it won't play in my DVD player at home...

Now, it's possible that this might have more to do with the actual DVD player in the living room than it does the burner (which works fine). But I have used the same software (Nero) in the past in the exact same way to burn DVD Video discs to be played on a set top DVD player. And now it won't read them at all.

Suggestions on burning software to try?

A:Problem burning with same hardware and software...

I doubt it's the burning software. Have you ever burned any DVD's that worked on the player in question? What make/model burner do you have? What are the symptoms of the failure? Do you use DVD-R or DVD+R media? If you use DVD+R media, have you looked into setting the booktype to DVD-ROM? Here's an article on booktyping:

3 more replies
Answer Match 66.78%

OK not sure if this is posted in the right place or not.

Since yesteday morning I have been getting the blue screen of death on my PC. My daughter was using the PC when it first rebooted and it happened about 10 tens after that, then it seemed to be OK and I managed to use the PC for the rest of the day without any problems.

Switched it on again this morning and the same thing has been happening all morning. Its working OK at the moment but know it won't be long before it goes off again.

One thing I noticed a few times before PC reboots is a message from my ZoneAlarm security advising of a virus but its not on screen long enough for me to see what it is or do anything to it in any way.

When I got the PC up and working yesterday I ran ZoneAlarm antivirus/spyware and nothing showed up. I also ran AVG antivirus and spyware, again nothing showed up.

I tried System Restore yesterday when it first happened but that failed each time I tried to do it.

There is one piece of software that I have been trying to remove from the PC but can't remove it in safe mode and every time I try to remove it when logged on in normal mode the PC crashes.

I have limited computer experience so any advice or guidance would be helpful.

Thank you

A:Virus Or Hardware/software Problem?

What Windows Version do you have?What was the last thing your daughter doing just before the PC rebooted and Blue Screen of Death?Have you tried re-installing Zone Alarm Security?Can you read the error message and description in the Blue Screen Of Death or is the PC rebooting so fast that you are not able to read? If so follow this advice (If you're running Xp) to disable auto-reboot:, what is the name of the software that you are unable to remove in safe mode/normal mode?

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Answer Match 66.78%

I'm working on a Toshiba Satellite L500D (PSLK0A-00U009).
It's got ATI Radeon 3100 Graphics, which I have confirmed up to date driver.
It had Vista 32bit but I did a clean install of Windows Home Premium, 32bit. I did miss deleting the recovery partition but I'm not sure if that's got anything to do with the problems.

First issue is a red screen with vertical lines at startup and shut down

. There is also a red curve across the right hand side of the desktop when Windows has loaded. I've hopefully attached the photos correctly for you to see.
I've checked RAM. I've made sure graphics card driver is up to date. I've plugged the laptop into another monitor which works perfectly. At this point I'm assuming it is the screen itself. Either broken internally or a loose connection.
I'm not particularly good with interpreting results from Speedfan but the following I have observed:
Fan 1:0 RPM has a blue down arrow
Fan 2:0 RPM HD0: 46c
Fan 3:0 RPM Core: Goes between 62c up to 98c (Which I believe should be between 45-50c)
I can hear the fan running.

I've also monitored the CPU Usage. With Internet Explorer open (Haven't installed Chrome yet), it goes up to 100%. But ranges between 55-70%.

The second issue is the RSOD with the error "Bad_Pool_Caller". Obviously the system needs to restart.
I have researched this error and a few have suggested updating wifi drivers?? Did that just... Read more

A:Stumped- Software/hardware Problem Or Something Else

This sounds like dust/debris has built up inside the laptop and it needs a good air dusting. Since graphics seems to have started to fail, if it is a dedicated graphics card, it will need replacing. If it's integrated graphics (like my Radeon R5 is), you're looking at replacing the system board.

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Answer Match 66.78%


My computer is pretty old but I maintain it decently so it works fine. However, recently, it started having a problem which I have no clue about how to solve. What happens is that at some point the monitor will say the computer is off (so just as if I had turned the monitor on without turning the computer, it says "no signal") however the computer seems to be on. The power light is on and most of the time the fan is working when this happens.

Once it happens - it just stays like that forever unless you do something to it. This has been going on for many months now. Recently it has gotten so bad (Like at the moment, I'm scared it will turn off so I am saving this as I write this post.)

I would assume it is a hardware problem but maybe there is some software problem involved too? Additionally, while I usually do maintain my desktop pretty well, I haven't really updated and cleaned it in a long time. I would appreciate some help in making it go faster. First and foremost I'd like to solve this computer-is-on-monitor-says-its-off problem.

Thank you in advance. This forum is so great. Whenever I have some issue which I cannot find the answer online, I can just come here and personally inquire and get excellent responses. Thanks!

Frustrated user

A:Computer Problem - Can't tell if it's hardware or Software (or both)

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Answer Match 66.78%

On my desktop pc I am running windows vista and cant connect to the internet. I have tested the LAN connection with my laptop and it works perfectly. I have reinstalled network drivers numerous times on my desktop trying to get the connection going, with no success. I have come to a conclusion that the problem must lie either with the network drivers or the built in network hardware itself because my router is working fine.

Does anyone have any suggestions?

A:Network hardware/software problem

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Answer Match 66.78%

On my laptop, running XP Professional SP2, my "c" key stopped working. I found that if I first press the neighbour key "x" quickly followed by the "c", the "c" appears. Same with "spacebar&c", the "c" works as well. This makes me think that it is not a hardware- but may be a software problem. At the time the fault started, I was busy with a number of new programs. One of these programs produced a trojan horse, which AVG promptly discovered and removed. Spybot did not find any malware.
I initially removed the "C" cap from the key and cleaned the visible area below, with no effect. I then removed the keyboard driver and reinstalled it, no effect. Thereafter I copied the keyboard driver from a good machine (same name and filesize) and installed it, no effect. I also installed an external keyboard, and it worked. Same with the onscreen keyboard - the "c" works normally.
After googeling I found a hint that HijackThis may find the problem. I installed HijackThis and ran a "scan", but my computer knowledge is only average, I honestly don't know what to do with the results, so I left all as it was.
Anyone had a similar problem? Is this a hardware or software problem? Any help is greatly appreciated.

A:"C" key not working - hardware or software problem?

You've done an excellent job of troubleshooting so far and it really sounds like a hardware problem but I understand the thought of going through the trouble (not to mention the expense) of a keyboard replacement only to find that it does not fix the problem

Physically testing the keyboard with common electrical test equipment would be more difficult than replacing it. Here in my shop, I'd try it in a similar if not the same model laptop to see if it still has problems with the 'c' key but I'm guessing that you don't have two of these. We're getting into the realm of removing the keyboard anyway so why not just replace it if you're going that far.

Here is what I think may be the last thing left to test whether or not it is the keyboard without removing it physically.

Get a copy of xPUD. Boot to it from a CD or USB key and you will be running a completely new operating system. See if you still have problems with the 'c' key and if you do, it is probably a physical problem that requires a replacement.

You can get xPUD at

Basically, it has you burn an image to a cd and then boot the computer from that CD
It tells you how to get UNebootin and use that to put the image on a USB key and then you boot the computer from that USB key.

(you do not want to run it from Windows or in a virtual machine for your keyboard test)

If you need more help with this let us know.

Once you boot up your computer u... Read more

6 more replies
Answer Match 66.78%

having problems with an hp desktop running winxp media edition. not sure if it's hardware or software related, or both. is there a way to tell? i can post back with the symptoms if anyone can help. thanks. slo 

A:software or hardware problem, how to determine.

Can you explain the issue to me please.
Lets go ahead and get some logs just in case.
Please download MINITOOLBOX and run it.Checkmark following boxes:Flush DNSReset FF proxy SettingsReset Ie Proxy SettingsReport IE Proxy SettingsReport FF Proxy SettingsList content of HostsList IP configurationList Winsock EntriesList last 10 Event Viewer logList Installed ProgramsList Users, Partitions and Memory sizeList Devices (problems only)Click Go and post the result.Please go here and download Speccy run the program and when it is finished Hit File >>>>>>Publish Snap Shot>>>> A link will pop-up on your desktop please post it here in your next reply.Download Autoruns and Autorunsc Unzip it to your desktop and then double click autoruns.exe After the scan is finished then click on File>>>>>>>>>>>Save The default name will be autoruns.arn make sure to save it as Autoruns.txt under the file type option. in other words make sure it is a .txt file instead of .arn Attach the text in your next reply.

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Answer Match 66.78%

Hi folks, I'm a long time novice user that tries to be safe on the net, etc, but despite that I've developed a problem on my 3.5 yr old HP pavilion laptop running vista. This all began before Christmas during the night sometime. when I finally got it to boot it installed 'update 3 or 3' which I assumed was a windows update....looked like that screen.

It tells me, when I can get anything up, that I have a security problem and the security center needs attention. In safe mode, which is the only thing I can get up now, I click on the security icon in the task bar and try to turn on and it tells me it can't turn on. Nothing will run for any length of time before the laptop craps out. so can't run virus scan etc. (AVG, Zonealarm, adaware, spybot are on this thing)

Ran 'Logfile of Trend Micro HijackThis v2.0.2' which I see by the heading for this forum is not supposed to be posted here, however at the end of that thing nothing was checked and nothing was 'fixed', so clueless about its usefulness I guess.

Any ideas about what I should do next? Is there anyway I can tell from what direction my problems are coming? I sorta doubt it is hardware issue, because it will still do 'something'. At first I thought the windows update caused a problem with os however not sure about that now either. I'm diligent about downloads however other novice users (friends) tell me it's probably a virus.

Any thoughts appreciated.


A:hardware, software, or virus problem??

Additional Info:

Startup utility will not work, cycles endlessly and in fact I left that running for an entire day once without any luck.

Windows restore point will not work. I 'restored' to the furthest back restore point that I could find without success.

Thanks in advance for your help!


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Answer Match 66.78%

My ladyfriend Bette had a fully functional computer, homebuilt several years ago, that we believe was put down by a Charter Communications cable technician.

She asked Charter to hook up an ethernet cable in her spare bedroom (The computer already worked perfectly well when run on a live Charter cable in the other bedroom). Her mother said the technician spent two hours!! there hooking up the ethernet connection, and he left a message that her Logitech wireless keyboard wasn't functioning. The wireless mouse continued to work. The keyboard and system had worked perfectly before he arrived. Plugged in a PS2 keyboard for a while, and then the wireless keyboard began functioning again on its own. Have no idea why.

Problem now: when she turns on the computer it freezes during the post routine and then asks her to enter setup by pressing F4. If we enter and then immediately exit setup, exiting without any changes, Windows loads and everything functions perfectly, including the broadband connection. This happens every boot. The problem is not intermittant. If we don't enter setup, the boot process stops completely until we enter setup, even if we leave the computer on overnight. The problem occurs with both keyboards.
I have reset the bios to default -- no luck. Her mobo is an Intel D865PERL with a P4 2.4 gig processor. She has 512 megs of ram. Have run several diagnostic routines and have no indications of hardware problems. Have reinstalled au... Read more

A:Boot problem - hardware or software?

Since the problem occurs beforre booting an OS, it is most certainly hardware.

The symptoms are typical for a dead CMOS battery. You should have a coin-sized and -shaped battery thing on the motherboard. Get a new one from an electronics/computer/watch/whatever shop.

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Answer Match 66.78%

Hardware or Software problem?


I have an Epson Perfection 1650 that I've used for regular photos and film/slides. I've never had any problems until now. Today when I removed the inner cover inside the scanner lid, then proceded to scan 4 slides in the slide holder, the choice of TCU was not there to choose. The light did not go on in the middle of the lid. I've looked for help but had no success as "help" did not recognize my problem. This has not happened before, as the TCU choice always was there to choose and the light went on when I removed the inner panel and had the slides in place. Hope someone can give me an idea what went wrong. Thanks, lilart

A:Solved: Software or Hardware problem?

Please stay with one thread per issue, closing duplicate to:

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Answer Match 66.78%

To start, I will begin with how it all started.

I was sitting on youtube watching a video, then all of a sudden, the sound turns into crazy static and weird noises, the video turns into lines going all over the place, so I think the stream got messed up, so I scroll to the start of the video, and its still all jumbled, then I get an error, but before I can read it, I get a blue screen of death.

So I restart my computer, same BSOD.
So I get on the other computer in the house, and google the bsod, and LUCKILY I find the right thread, saying something about ram.
So I take out the 512 in my secondary ram slot, and start 'er up, and windows starts fine.
So I shut down, put a different stick of ram in the same slot, then start up and get the same BSOD.
So it's obviously the ram slot, so I restart without the ram in the second slot, and go back to youtube, I get a weird error when I try to start a video, saying something about access...and flash player.
Then I get the BSOD again, but restart fine without getting it, so I try to start up WoW, the only game on my computer at the time, and it now says wow has an error....
So I get in ventrillo, which is a voice comunication program, as I am sure most of you know, and when I get in, my friend starts talking, and the sound is just crazy, like a cyborg.
So then I open up google, start looking at random stuff, and notice the video is all kinds of messed up...
I'll start summing up the unimportant.
So... Read more

A:Major hardware/software problem, PLEASE help!

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Answer Match 65.94%

This post is basically associated with this post:

My sister has build her computer but the problem now lies in installing windows... Installing it took over 3hours (which is way too long). Once the installation finished, the lag didnt stop and it continues to be an annoyance... my question is - what is causing this lag/slowness?? I dont think its the Windows XP CD because it works fine on other computers... Could it be the RAM? We didnt configure the timings in BIOS - could that be why? Or maybe its just faulty...
Any help would be great.

A:New Built Computer - Software/Hardware problem?

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Answer Match 65.94%

So here's the story. Someone gave me a nvidia tnt2 m64 with a toasted fan. Fixed the fan, installed the card, everything is fine. I go into hardware manager and disable my onboard and after a day the video card dies (even though the fan is still working fine) and so now I can't get any display on my moniter. I guess because the nvidia is dead and my onboard is disabled. My question is how do I enable my onboard video if I can't see anything? I can see the windows load screen and then I get "cannot display this video mode". Can anybody help? Oh and I have a Asrock k8 upgrade kvm800 mobo running xp pro.

A:Display woes. Software/hardware problem.

have you tried to physically remove the hardware? XP may be intelligent enough to default to the other device if you remove the first. Hook up the wires to the other monitor and see how it goes.

Besides, it isnt working anymore, might as well take it out.

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Answer Match 65.94%

Hi guys, I been having a strange problem with my graphics card lately. Randomly yesterday I was playing Call of Duty (Modern Warfare 2) and suddenly the graphics went crazy on me (see attached pictures). I can't imagine what would randomly cause this to happen. While I originally thought it was a problem with just this game, there are small noticable graphics glitches that occur on my computer now. On startup, for instance, the computer screen has tiny white dots going up and down, and there are some other minor glitches but nothing extremely noticable.
Basically I'm wondering if this could possibly be a fixable software problem, or if it's a hardware issue. Last year I had my graphics card suddenly break, but the computer was basically unusable after that, which leads me to believe this may actually be a driver problem with my graphics card. I installed new drivers for the card but it had no effect.

My card is a Radeon HD 4350.
The only change in the computer I can think of is that I installed a demo of a game (Jedi Knight II), which played perfectly fine, and played Call of Duty afterwards and everything was working fine for at least a little while before this problem surfaced.
Any ideas would be greatly appreciated!

A:Is this graphics problem hardware or software related?

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Answer Match 65.94%

Hi There,

A couple of weeks ago the sound stopped working on my laptop. I'm not sure whether is a software or hardware problem. Please Help!

Tech Support Guy System Info Utility version
OS Version: Microsoft® Windows Vista™ Home Premium , Service Pack 2, 32 bit
Processor: AMD Turion(tm) 64 X2 Mobile Technology TL-58, x64 Family 15 Model 104 Stepping 1
Processor Count: 2
RAM: 1982 Mb
Graphics Card: NVIDIA GeForce 7150M / nForce 630M, 64 Mb
Hard Drives: C: Total - 230526 MB, Free - 1957 MB; D: Total - 7946 MB, Free - 2228 MB;
Motherboard: Quanta, 30CF, 85.24, None1
Antivirus: AVG Anti-Virus Free Edition 2011, Not Updated

A:Sound Not Working - software or hardware problem?

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Answer Match 65.94%

Hallo everybody, I hope you can help me.
I have continuos BSOD or pc freezing since two months. Dont know if it is an hardware, software or virus problem. I tried different programs and tests, but the pc still has this problem.
This is a work station that run only original programs.
I send the Diagnostic Tool folder as required.
Thank you

A:Random BSOD - hardware or software problem?

BSODs caused by an unknown driver (uftdipow.sys) located in 'C:\Users\PC1\AppData\Local\Temp\', your Kaspersky product was also involved. This is definitely a case of malware infection. Run a scan of Malwarebytes, post back with your results.

BugCheck C4, {f6, 180, fffff98059692b30, fffff800031609c5}

Unable to load image \??\C:\Users\PC1\AppData\Local\Temp\uftdipow.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for uftdipow.sys
*** ERROR: Module load completed but symbols could not be loaded for uftdipow.sys
Probably caused by : uftdipow.sys ( uftdipow+8226 )

6 more replies
Answer Match 65.94%


These are all the different BSOD's I've seen so far. I've checked my RAM using memtest, and found 140-160 errors. I'll be replacing the RAM pretty soon, but I just want to double check here, and make sure that this isn't perhaps a faulty motherboard, or simply a corrupted XP install. Or even all three together. [I expect that the frequent BSOD's have started corrupting XP, I've had to do four or so chkdsk's during startup over the past couple days.]

When I bought the computer, I wasn't getting any BSOD's at all. They only started about three weeks ago. [I've had the computer for about 4-6 months, give or take.] Currently the BSOD's happen completely at random, one minute I'm reading slashdot, the next I'm staring at a blue screen. I've had absolutely no problems playing games or running programs until the past day or so. I now have to use Opera [FF crashes on startup] but opera will occassionally freeze up - and consequently freeze the entire computer. [I can move the mouse, but not click on anything, or even bring up the task manager.] Games will now run for a couple minutes before they crash as well.

Also, before any of this was happening, [Like, just after I installed XP] I had tried to install Ubuntu on the computer as well, so I could dual boot. However, when I tried to partition the harddrive, I got some error saying it couldn't... Read more

A:Serious BSOD errors, Hardware or software problem?

Have you tried to run a hardware diagnostic? If not I would do that if its possible.

Make any back-ups now if you have not done so already.

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Answer Match 65.1%

I'm trying to figure out what's wrong with my PC, barely two days old, and would appreciate any help you guys can give me. I haven't had much sleep this week, I've been spending so much time trying to figure this one out.

PC Stats:
Case: CoolerMaster RC-690
Hard Disk: Samsung HD753LJ (750GB)
RAM: 2x2GB SDRAM DDR2 800 (PC2 6400) Dual Channel
Motherboard: Gigabyte GA-EP35-DS3L Intel P35
GPU: ATI Radeon HD4850
CPU: Intel E8400 Dual Core Processor @3.0GHz
Heatsink: Xigmatek Rifle 120mm
PSU: Earth Watts 500watt
Operating System: Windows Vista Home Premium w/ SP1 (64-bit version)

Problem Description:
I installed Vista yesterday afternoon, and promptly installed all of the updates and drivers. After installing a few programs and games, I found them sometimes freezing and crashing. The programs would suddenly stop responding.

A bit later, I was told of a new program that had stopped responding--and it was explorer.exe. Not a good sign.

After leaving my PC for a while, I came back to see that it had "unexpectedly shut down." This happened a few more times. I tweaked several settings, to no effect.

Today, I've experienced several dreaded BSoDs--blue error screens. For the most part, the computer reboots so quickly that I don't have much time to read what they say. In the last one, I was able to make out, "DRIVER_IRQL_NOT_LESS_OR_EQUAL."

I have attached the dump file from that BSoD.

Researching the various problems I encountered over th... Read more

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Answer Match 65.1%

Laptop: Dell Inspiron 1300 (got it in May 2006)
Os: Windows XP Home Edition (service pack 3 is installed)

Problem: When I start my computer it goes through the motions, line of bars shoot across screen, bios? are checked quickly, windows Xp logo shows up, everything looks good. Then it comes time to click my profile and things slow down. Usually all that loads is my desktop background but sometimes icons show up too, along with a frozen bar at the bottom of the screen (taskbar its called i think?) mouse is responsive but if I go to click something it will beep once and freeze. Sometimes it will unfreeze moments later.

Now i'm currently in Safe Mode with Networking which works great, no real issues.

Another side note is that I can not click folders on my desktop or my computer, or check the contents of my recycle bin. I can however empty my recylce bin, open music folders in iTunes, and delete programs by attempting to delete a shortcut and then clicking the link on the prompt that says in oder to delete the program you must blah blah blah.
This was not only true in normal mode when it was working, but is also present in safe mode as we speak. If I do click something I'm not supposed to Windows Explorer has a problem with it and my task bar disappears and comes back moments later.

Are there issues related? Is this a motherboard issue? Any help would be appreciated.

A:Is my Dell Inspiron's problem Hardware or Software based

While in Safe Mode, navigate Start>Run>(type)"msconfig" and turn off all non-MS services and all start-ups.

Then, My Computer>(right click) "C:\" drive>"Properties">Tools and schedule a check disk (auto repair the errors) on reboot.

On reboot, you should be in what is called "Selective Startup". This should afford you maximum functionality while turning off the malware. It's a pretty good bet you are infected.

Check Device Manager, click "show hidden devices" and report any flagged devices here.

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Answer Match 65.1%

The problem - almost every time I try to burn a dual layer DVD the burn fails part way through, ruining the dvd. I've tried many different programs, DVDFab, ImageBurn, DVDCloner, and problem a couple more I've forgotten about. It doesn't happen EVERY time, maybe 1 out of 10 times it works. Is this a burner issue or a software problem? I've got an older (at least 3-4 year old) Samsung 203b burner, I've tried updating it to the newest firmware and I've tried slowing the burn speed to the lowest, still usually makes the nice, expensive dual layer disk into a nice, expensive coaster. Any suggestions?

A:Hardware or Software - Dual Layer burning problem

Dirty laser lens?

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Answer Match 65.1%

Hey Fellas,

I have a problem with my PC that I’ve been unable to fix for several days. I am an experienced computer user/programmer/trouble-shooter, but this problem really has me puzzled.

It's pretty hard to provide a neat little description of the problem, since the symptoms change almost randomly, but the common factor is that, occasionally, restarting my computer causes "strange" behaviour in Windows (for example, requiring most of my programs to be reinstalled, missing desktop background, erratic failure to boot into windows, and many more).

Formatting my hard drive and reinstalling windows does not fix the problem.

I'll start from explaining from the first time I encountered the problem so that I don't forget or overlook any details that may be important:

I've had my computer for about a year with pretty much the same hardware/OS/drivers/software, and I've had no major problems with it until now. It has the following specs:
·OS: Windows Vista Ultimate (64bit)
·CPU: Intel Core2 Quad Q6600
·Hard Drives:
o1 x Western Digital 250Gb drive partitioned into a 50Gb partition with the OS installed, and the rest in another partition.
o2 x Western Digital 500Gb drives in Raid1.

A few days ago I restarted my computer (I think the reason for the restart was a windows update). After the restart, my computer had the following problems:
The desktop background was missing.
There were a few error message windows on scree... Read more

A:Confounding Vista64/Software/Hardware/Driver (?) Problem

I'm not sure if this is important, but my usb webcam doesn't work anymore when plugged into my PC. I've tested it in my laptop and it works fine, so I think maybe my motherboard is faulty.

All other peripherals (mouse, keyboard, external HD) work fine using the same USB ports though.

1 more replies
Answer Match 65.1%

Fisrt, I'll re-post my message from another site:
Okay guys, here is the deal: I bought a GTX 680 as a replacement to 570, it didn't fit. Yesterday I got a new case, Corsair 650D, and installed everything into it with only new part being the 680. Mobo is Asus p8p67 B3 and cpu is intel 2600k. Also got 3 HDDs, 500Gb old one, and two more or less new 1TBs one of which is my system drive. Upon installing everything I tried booting. Before that everything lit up, including my power button LED, however when I pressed it nothing happened. I obviously connected something wrong but after messing with the cables just used my mobo button, it booted up. However upon booting I faced another problem - EXTREMELY slow Windows 7. Boot up takes couple of minutes which is fine, but the system itself is barely moving. Don't get me wrong, it's the HDD. Animations and buttons and everything works fine but takes a LOT of time to load. Folder icons take some 30 seconds to start appearing, browser boots up for 30 minutes and then loads pages for hours, that kind of thing. Programs boot for minutes. I got 8 gigs of RAM like before but it's not being used at all unless some program finally opens. CPU is also under 1% load most of the time. I thought that it had something to do with cables and ports I used to conmect HDDs, since I do not remember the positions they were in with the old case, but after trying few combinations it didn't help. Also, installition of drivers took windows minutes for each, an... Read more

A:PC case upgrade gone wrong, need help. Hardware/software problem.

Quote: Originally Posted by BigDaddy0790

So only problem is slow HDD performance

I would go to the HDD manufacturer's website and download their drive utility and run it.

In one or two sentences, in what way is the hard drive slow?

9 more replies
Answer Match 64.68%

i have a Microsoft Wireless Entertainment Keyboard 7000, this is a bluetooth keyboard and made by Microsoft. i have successfully used this keyboard for over a year, now it has decided to stop working. it still works in BIOS(i believe its called) but not in vista itself.(this means that the batterries and bluetooth connection are fine) i now have an older keyboard plugged into the keyboard input which works fine, this is i believe a PS2 port? this is as far as i am concerned a software problem, any help is greatly appreciated.

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Answer Match 64.68%

I had a problem with my laptop which is certain key on my keyboard is not functioning. The weird is, it happened without a reason. because after I shutdown doing my work when I turn it on again, I discovered my "s", "d", "g", "h", "\", "m", " left shift", "caps lock" and "~" key did not work at all. I try taking the key off, cleaning underneath, but nothing seems to be working. After that I try to use usb keyboard and it seems the key can be entered. So I thought my hardware is the problem. than I replace into the new one, but still having the same problem. I already waste my money buying new keyboard. Does any one happen to know what sort of problem this is and how I would go about fixing it? Is it related to the registry. My laptop is Acer aspire 4740G, ram 4GB, processor i3 2.4GHz. I hope someone can help me to solve this problem.

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Answer Match 64.68%

Eugh, I've tried to sort this myself for hours however I failed, so hopefully someone has some suggestions.

Earlier tonight I was playing a game (Aion) and I opened VLCmedia player when explorer.exe crashed, I assumed this was an unrelated matter and it may be, it hasn't happened before now on this current PC and I've been using it for about a year. I'm quite experienced with computer problems so I'm assuming this was unrelated...

Now this is where you'll all sigh, I spilled a bit of lemonade onto the bottom left of the keyboard, I unplugged it, dried it off and left it for half an hour. I plugged it back in and it was typing fine, until I noticed the P key did not work. The P key brought up a screen saying Monitor only, projector only, split screen and somthing else... Then over 20 minutes more keys started doing random things. Most annoyingly, the L key just straight up locked the computer, and my password contains an L so now I can't log back in... So, I decided to go to a friends and borrow a keyboard, and it has the exact same problem... Still can't log in to see if any stickykeys or something is on, then I remebered the accessibility options on the log in screen so I tried the on screen keyboard...

And the on screen keyboard...


How is this possible? Honestly. Surely something has turned on and is remaining on?

Please help anyone Before I reformat this thing..

Dunno if this will help but specs are

Wi... Read more

A:Keyboard (hardware and software)

Also, I should add the some keys would do random things also, like G minimizing everything, Z opening explorer and Crtl opening Firefox...

I think Alt opened Itunes also.

I swear I'm not making this up..

1 more replies
Answer Match 64.26%

So my computer is acting up. when ever I click the start menu it pops up and then closes, same thing any time i right click or try to open a menu option like file, or tools in any program. It seems to come and go, and I can't rule out hardware issues. A little info on the computer it is a eee pc 901 with a 32GB runcore and windows 7 ultimate. Also the computer freezes up after going into sleep mode, I'm not sure if the problems are related, I don't think they are. Also I thought the x-mouse button control may have been causing the issue but it persists after closing the program and restarting with it off. Anyway here is the log anything out of whack?Logfile of Trend Micro HijackThis v2.0.2Scan saved at 11:00:45 PM, on 4/29/2010Platform: Unknown Windows (WinNT 6.01.3504)MSIE: Internet Explorer v8.00 (8.00.7600.16385)Boot mode: NormalRunning processes:C:\Windows\system32\taskhost.exeC:\Windows\system32\Dwm.exeC:\Windows\Explorer.EXEC:\Program Files\Highresolution Enterprises\X-Mouse Button Control\XMouseButtonControl.exeC:\Program Files\Alwil Software\Avast5\AvastUI.exeC:\Program Files\Common Files\Java\Java Update\jusched.exeC:\Program Files\U.S. Robotics\Wireless USB Manager\PRISMSVR.exeC:\Windows\System32\hkcmd.exeC:\Program Files\Elantech\ETDCtrl.exeC:\Program Files\EeePC\ACPI\AsTray.exeC:&... Read more

A:Menus close instantly after opening, hardware problem or software?

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.If you have already posted a DDS log, please do so again, as your situation may have changed.Use the 'Add Reply' and add the new log to this thread.Thanks and again sorry for the delay.We need to see some information about what is happening in your machine. Please perform the following scan:Download DDS by sUBs from one of the following links. Save it to your desktop.DDS.scrDDS.pifDouble click on the DDS icon, allow it to run.A small box will open, with an explaination about the tool. No input is needed, the scan is running.Notepad will open with the results.Foll... Read more

2 more replies
Answer Match 64.26%

Hello all,
I'm an IT major at our local university and I'm trying to help a friend with his Vista (pretty sure it's a Home edition; it's definitely not Professional or Ultimate) computer. Unfortunately, I can honestly say we've never had a class to help us diagnose the often-cryptic BSOD errors. Anyways, the machine has been experiencing sporadic BSODs and general misbehavior (freezing, locking up, weird error messages, etc.). I plan on having him wipe the computer and either reinstall Vista or install Windows 7, but my question to whoever may know is this: considering the dump files I've included, can you ascertain wether there is also a hardware issue occurring? If so, I need to advise him on those as well, as the machine is aging (going on 6 years) and the benefits of simply getting a new computer may be better than trying to salvage an old one with hardware problems. However, if the problems are just software, then he might get a few more good years out of the machine, in my opinion. I've included an analysis by BlueScreenView and a system information file that might prove helpful. Here are the steps so far that I have taken in order to diagnose the issue:
Ran Memtest86+ ... the first pass completed with no errors. I didn't have time to let another pass through, but I plan on doing that later.
Ran WD Diagnostics on the HDD, no errors found with a quick scan
Ran HP built in diagnostics, all the hardware passed tests
I've previously run chkdsk with t... Read more

A:Sporadic BSODs. Trying to ascertain wether it's a hardware or software problem.

1) Memtest should be run for several hours - overnight would be good.
2) Miscellaneous and frequent bsod's, such as is the case here, can be hardware (again, run multiple scans of ram) or malware (please run full system scans with BOTH your installed anti virus app and with MalwareBytes).
3) I don't see any bsod's after December 16th. Why is that?

18 more replies
Answer Match 64.26%

I have a Logitech trackman wheel mouse and a HP Internet/Multimedia keyboard, they worked fine when using Windows 98 but I started having problems with them after I installed Windows XP. I also had a new motherboard installed when I had Win XP installed, so if that has anything to do with it please tell me. The problem is that when I try to load the software for the keyboard and the mouse, a sign always pops up saying that this software won't work on this computer. I still have the basic functions of both the mouse and the keyboard, but without installing the software I can't program and use the buttons on the keyboard or the middle button on the mouse. Is there a way to edit the registry to fix this, or something that I can download? PLEASE HELP.

A:Keyboard and mouse software problem

7 more replies
Answer Match 63%

having major issues!!! i just built a new computer and installed XP pro SP2 and is running abnormally slow. i ran a diags on the seagate hdd and got a index and metadata file record error on the NTFS partition. Does any1 know if this a hardware or software problem. if its a hdd problem i will take it back to the shop and get it replaced (hopefully).

If this is a software problem does any1 know how to fix it, and if so is this what is making my computer run slow

Don't know much about computers, any help would be greatly appreciated

Thanks guys, Emilee

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Answer Match 63%

a empty plate fell off a shelve sideways and it fell on the space bar leaving a dent in it. Then a few seconds later the laptop shut-down. I can turn it on for 5 seconds and then it turns off again. sometimes it stays on and I log into my account but it will shut-down a few minutes later. What is the problem and how can it be fixed?

A:Hardware Laptop Problem

Id say the keyboard is damaged if theres a dent in the space bar.Its possible the force of the fall may have damaged other things as well such as the harddrive or motherboard.You might have to take it somewhere and see what really happened and go from there.

1 more replies
Answer Match 63%

I have a Dell XPS M1530 which I have had for 2 years now. absolutely wonderful. I've only ever had to replace the battery once last year but also a few days ago (within days of it expiring its warrenty!)

Im a software dev and a hardware engineer and mainly use my laptop for dev purposes.

I have always had a speedy fast response from the system regardless of how much software I have installed and how many applications I have open at the same time (SQL Server, Visual Studio, virtual machines etc...)

the last month, especially the past week, things have gotten really slow on the system. No viruses, no spyware, no "extra" items on startup - all is clean.

I am referring to overall system performance. it is getting dog slow with the HDD light being active all the time almost. sometimes takes me a good 6 minutes just to load an application!

Sometimes the graphics seem a little slow also.

I thought I would wipe the system clean and start afresh. Did so and guess what? its gotten a little worse! I even tried a plain vanilla install of Windows 7, and still, slow.

the system does seem to somewhat be overheated from the bottom - wondering if maybe the hdd/motherboard/cpu could be affected or on its last legs? Lucky I have a 3 business warrenty and have a good few months left to go before I renew it.

I will contact Dell support but, they never know what they are talking about most of the time and blame you for having alot of applications installed - but that has ... Read more

A:Laptop hardware problem?

8 more replies
Answer Match 62.58%

I need help with my laptop, which is a Compaq Presario.

I replaced the hard drive a few months ago, and I installed Windows XP onto it. It worked fine for a while but then, for whatever reason, it began to say "This copy of Windows must be activated before use. Activate now?" When you click, "OK," it said, "Windows has already been activated." When you clicked ok after then, it brings you back the beginning. It was a never-ending repetition...

So I decided to just start from scratch on my computer and restore everything. I put in this compaq restore CD that I found in my house and did everything the CD said to do. Towards the end of the CD process (at like 98%) it said "Too many errors found, restore must halt." And then it stopped. My computer restarted itself and it didn't go back to the "Windows must be activated, etc." but rather went to the screen that displays the different start up options. When it went to load normally, or in smart-mode, etc it wasn't able to load. This is expected...

I put in the Windows XP CD to attempt to install it onto the computer. After the set up window loaded, and I clicked install, it came up with message, "Setup did not find any hard disk drives installed on your computer." Obviously, seeing as I just installed a new hard drive, there is a hard drive on the computer.

Please help me out. I need to get this laptop working by the end of the week.

Thank you.
&nb... Read more

A:Problem with restoring hardware on laptop

It sounds like the hard disc is a SATA disc, which XP's installer will struggle to find without the correct hard disc controller file. I'm not quite sure how you managed to install from the first XP CD to be honest!

Did you try cleaning the Compaq restore CD, and then installing it again?

P.S. Telling us (if this is what you are saying) that you effectively cracked your activation isn't the best idea - Its illegal!

8 more replies
Answer Match 62.58%

Okay, so I have a problem with my laptop. It started working against me a couple days ago.

A description of what was happening(this could be long, but please read):

I was on youtube, doing my regular work and suddenly it gave me a blue screen and crashed. I couldn't turn it on again so I started the repair. It said that it can't repair it automatically, and the error it gave me was Could not find OS files on disk (I think, I can't remember.).
I decided to do a format on the C: drive (where my windows was installed) and to reinstall windows. Everything was going fine until it restarted for the last time on Completing installation. Then it crashed again on starting windows.
I formatted the drive C: again and started the installation. This time it completed the installation and when it was turning on, it passed the "Configuring your windows for the first use" and crashed at the "Calculating video performance"(or something like that ??!). Soo I decided to format it again, and try to install Windows. This is where it started to be very slow. It took almost 30 minutes to pass the Setup is starting... screen. It was so painfull because it was so slow, but this time the installation succeeded. Then, I made a new account, it asked my name and the password I want to and it finished. When it restarted, new problems occured. My account I made in Windows Setup didn't want to accept my password. It said it was incorrect.
When I restarted my laptop, it acted lik... Read more

A:Laptop hardware problem, not sure what it is, need some advice

Hi, from what i have read from your post i think your hard drive is failing. you could test the hard drive with seatool for dos.

2 more replies
Answer Match 62.58%

Hi, I booted up my laptop about a month ago and I noticed the internet was not working. I tried everything and eventually went to device manager to see if the hardware was recognized. The intel wireless built in card had dissapeared from the list. Can you guys tell me why or how to fix it? I tried reinstalling the drivers but that didn't help. I am guessing because the computer is not even detecting it.

Should I take it into the bestbuy and have them look at it? Or is there a quick fix? Will reformatting the hard drive help?

I am pretty good at fixing desktops and I even built my own computer but as for laptops, I am clueless. Please help.

A:Weird Laptop Lan hardware problem

Check in the BIOS and see if the card is enabled.

1 more replies
Answer Match 62.58%

A couple of months ago I bought for our office a Dell  laptop, and another for myself.  The office one has been in regular daily use.  Not so my own at home.  Best I can remember, I turned it on a few times, so know it worked, but for many weeks I haven't had time to think about setting up a personal (as distinct from business) computer.  So this laptop has been sitting unused for at least five or six weeks.  It has been inside a padded case (brand new Swissgear one) and has not been moved around or subjected to any kind of mechanical or environmental abuse.
So late this Sunday afternoon I decided to try to set it up, install my favorite software and so on.  Plugged the charger into the wall and into the computer.  Left it for an hour or so.  Then tried to turn it on.  Lights come on on the front, there is a faint sound which might be the hard drive spinning up, and then it emits a regular low-toned chirp at about two second intervals.  That's all.  Nothing lights up on the screen (I would expect to see first a Dell logo, and then some kind of start or login screen).  Is it possible the battery is so flat it won't run?  even though it's plugged into the wall and the luminous ring around the charger connector is lit up?
If it matters, both laptops are Dell Inspiron 15R.  The one in the office has an i3 processor, 4GB of memory and a 500 GB hard drive; the one ... Read more

A:Brand new Win 8 laptop, hardware problem???

If your laptop is still under warranty (and it sounds like it is) I would definitely call Dell and have them make it right.

11 more replies
Answer Match 61.74%

Hello, My problem is this, on my Acer 5738z windows 7 Notebook. Acer didn't put air holes on this product. One day it just didn't work, I'd start the laptop as usual and nothing came up, not even BIOS. I have checked it on a t.v. and another monitor and it wasn't working. So I took it to a repair shop around my corner and he said that the GPU had been melted to the motherboard which had broken the motherboard. I've contacted Acer via their email support and they're asking for an SNID, a reasonable question of course, but my problem is this. The sticker which would normally tell you this has rubbed off and it's completely illegible. I know you can get it on BIOS but you cannot get to BIOS to get it.

Also does this sound like I'm able to get a new laptop from Acer because of their stupidity? Or am I just going to get a go away here's the bill?

A:Acer Laptop SNID and Hardware problem

How long ago did you purchase the product?
if still within Warranty period then you should receive a new machine from Acer (if cannot be repaired, which in this instance is almost a given)
As far as your SNID is concerned, if there is no way of reading it from from the casing on the machine and you obviously cannot boot the machine to find it in there,
Only other way i can think of is try and either get in touch with or go personally to the place you bought it giving date of purchase, they should be able to give you the SNID which will be on their systems at time of sale. (make sure and take your receipt though if you still have it)
Did you register your purchase with Acer? they will have a log of this if you did so which you will be able to get from their support team as long as you can prove you are the registered user of the machine.

Even if you cannot do the above Acer will still have a record of when their product was purchased from a vendor again as long as you know date of purchase etc.

2 more replies
Answer Match 61.74%

I hope someone will be able to help me. I have a Toshiba A305 laptop running Windows Vista. About a few weeks ago, the buttons that you can press to mute the system and control DVD playback stopped working. I press them and they simply do not respond. They worked just fine for a while..I have no clue on what to do. I hope someone can help me.

A:Problem with hardware buttons on Toshiba laptop

Should you not be holding down the Fn key while pressing those keys ?

2 more replies
Answer Match 61.74%

So I recently upgraded from windows 7 to 10. Everything was running smoothly
But after my power-supply broke I tried to fix it and in 3-4 days my laptop has went out (switched off) about 10-20 times because I have no battery
Now it's running slow.
I tried:
-kaspersky scan
-optimise disk
-anti malware bytes
even trojan remover
Nothing seems to work. Is there any chance to be malware or should I get help for hardware/ take it to the technician?
Fan is running at high speed/ heating
Pls help me

A:Slow laptop, am I infected or is it hardware problem?

please download MiniToolBox by Farbar and save it to your desktop.
Run tool as Administrator and make sure that these options are checked :
Flush DNS
Reset IE Proxy Settings
Reset FF Proxy Settings
List Installed Programs
Post log here .
Step 2
Download TFC by OldTimer and save it to your desktop.
Run it as Administrator and click on Start button.
If programs need reboot, allow it to do so.
NOTE: IF your desktop disappears, don't panic, it's normal.

12 more replies
Answer Match 60.48%

I have a Compaq Evo N1000C laptop. Running Windows XP. Every once in awhile the keys on the right side from the u, k, m and all keys to their right y will print the number or symbol above the letter key. I believe it has something to do with "Fn". What does "Fn" stand for? And how do I unlock without rebooting when this happens? All other keys work normally. Thanks Chuck

A:Keyboard problem on laptop help

The Fn is the function key-it allows advanced fuctions when pressed usually in tandem with another key.

2 more replies
Answer Match 60.48%

I installed a wireless keyboard on my laptop and now whenever I try to use the normal laptop keyboard I get incorrect characters coming up. For example 3 instead of L. Help!

A:Laptop keyboard problem

Do you mean that WITH the wireless STILL connected, you are using the hard wired KB and this problem occurs, OR AFTER the wireless is disconnected?

2 more replies