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Please help,disk 1 unknown not initialized (western digital external)

Q: Please help,disk 1 unknown not initialized (western digital external)

1. Disk management showing disk 1 -unknown- -not initialized-

2. When i tried to initialized it show -incorrect function-

3. I tried the recovery software but all of them cant detect my external HDD

4. The Data Lifeguard Diagnostic from western digital managed to detect my external and showing there is bad sector but when i tried to repair, it give me this message -unable to repair bad sector-

Please help!!! is there any chance i can fix this?

A: Please help,disk 1 unknown not initialized (western digital external)

I guess there is mechanical problem with the hard drive. you can try checking and repairing bad sectors (http://www.articlesbase.com/hardware...s-6907958.html), or just send it to some drive repair center.
but, if there is important files on the drive, you'll have to recover data before repairing it.

2 more replies
Answer Match 102.48%

Hi i would like to ask why this happen. My external hard disk is detected by computer but doesn't appear in hard disk panel , it only appears on Devices. When i go to computer management. This is the output. Same when i use it to other computers. please help. im just new here and no good at computers.

External HDD : Western Digital My Passport 0740 (500Gb)

A:Disk 1 unknown not initialized - an external HDD

  
Quote: Originally Posted by empog


Hi i would like to ask why this happen. My external hard disk is detected by computer but doesn't appear in hard disk panel , it only appears on Devices. When i go to computer management. This is the output. Same when i use it to other computers. please help. im just new here and no good at computers.

External HDD : Western Digital My Passport 0740 (500Gb)




Hi empog,

Welcome to Seven forums.

It could be an either an issue with the harddrive itself or it is formatted in a partition which is not recognized by windows.

Once the harddrive is connected open command prompt and type diskpart and hit enter. Then type list disk and hit enter.

Whatever information is displayed kindly post a screenshot for the same.

Screenshots and Files - Upload and Post in Seven Forums

Keep us posted with the results so we can advise you further.

9 more replies
Answer Match 102.48%

Hi,

I've been recovering data from three older internal hard drives for a friend, by way of an external HDD enclosure connected via USB to my laptop. It went well for the first two HDDs but the third, well ....

It's a Maxtor DiamondMax 10 HDD, 120 GB and is also marked SATA150.

(1) On most occasions, the HDD in question does not appear under My Computer. Under Devices and Printers, I see the external HDD enclosure as "USB to ATA/ATAPI bridge" (but not the HDD). In Disk Management, I see my internal drives and CD/DVD ROM but for the HDD in question, only "Disk 2, Unknown, Not Initialised" - I get the option to initialise it as MBR or GPT (I cancel at that point).

(2) On rare and seemingly random occasions, my laptop does pick up the HDD as drive F: but usually asks me if I want to format it (nope!). At this point it also appears under Devices and Printers, My Computer and in Disk Management as 'RAW' and 'healthy'.

(3) On three occasions, I have seen the drive name; on two occasions, all of the files - and on one occasion, I was able to copy four files across to my laptop (before losing visibility of it). So I know all the files are there.

However the HDD disconnects itself (or is disconnected) quite quickly, such that I am back to position (1) for the vast majority of the time.

I have tried TestDisk and EaseUS Data Recovery Wizard, which do not see the HDD. I have also tried MiniTool Partition Wizard, which mostly does not see the HDD but on one occa... Read more

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Answer Match 102.48%

Hi, i'm new on this forum. I was searching for an answer to this issue in a lot of threads but i didn't find something to fix it.

I built an external hd using the hard disk of my old laptop (Fujitsu MHV2120AH PL) and a Woxter i-Case 240.

When i connected it via USB i went to the Disk Manager and saw the unit as "Disk 1 Unknown Not Initialized". But there was something else, the disk has a size of 120GB but the Disk Manager shows only 700MB.

The Disk Manager didn't allowed me to format this partition and when I press on "Initialize disk" it didn't do anything.

I used a Linux Live CD and I had the same issue, i tried to create a new partition table but it didn't create it and GParted didn't allow me to create a new partition answering that i need a partition table first.

I tried with Diskpart without any result too.

This HD had an Windows XP installed on the old laptop and before dissamble it i made a quick format with the Bootable CD of my laptop. The quick format was interrupted when the program was copying the files necesary to install Windows XP.

Do you have any idea?

A:Unknown - Not Initialized Disk (External HD)

Hello Matterito!

You could try a couple of things: changing the enclosure, as this one's controller may be corrupt, or hooking up the disk directly to the computer.
Also, see if your USB drivers need updating.








  
Quote: Originally Posted by Matterito


This HD had an Windows XP installed on the old laptop and before dissamble it i made a quick format with the Bootable CD of my laptop. The quick format was interrupted when the program was copying the files necesary to install Windows XP.


Following this, it may be that your disk is just damaged. It could be just that the partition table is corrupted, so may be writing full zeros to the disk and repartitioning and reformatting it would help fix the issue. That is in the case that you don't need the information on the drive.

CK_WD

3 more replies
Answer Match 101.64%

Hello,

I have run into a problem that has been causing me quite a bit of headache as of late. A week ago, my WD Elements External Hard Disk is not displaying under hard disk drives, but does display under Devices and Printers. This is what it shows under computer management:

I have tried to initialize the disk using MBR and GPT options but failed receiving I/O Disk Error.

Please help, thank you.

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Answer Match 101.22%

I've got 600GB HD (Rock mobile disk) that goes without saying need to be recuperated. It was working fine earlier this summer when I last accessed it. A few weeks ago, I plugged it in again and it gave me an I/O Device Error, read and unspecified error.

I have been researching a solution non stop and today when i plugged it in once again something worst happened, this time I see a External HD not Detected: Disk 1, Unknown, Not Initialized in Disk Management.

Can someone please help?

The irony... we get an external drive to protect our data and not loose it and then this happens

A:External HD not Detected: Disk 1, Unknown, Not Initialized

Try this to salvage what you can from it: Download MiniTool Power Data Recovery Free Edition - MajorGeeks
Do that before any attempts to repair.
If nothing, portable drives are even less reliable than stationary ones and it's interfaces are prone to malfunction.

15 more replies
Answer Match 101.22%

I am using windows 8 and I have read previous threads with similar issues that I face but my problem is unique. My 60GB external Hard disk was manufactured by FUJITSU and was taken out of a dell laptop. When I bought a case for it yesterday it was tested in a laptop computer to see if it was working before I paid for the case and it was working properly. However, the owner of the laptop removed the cable without safely ejecting the drive first. Later, I connected it to several computer and it would install and be detected in Device manager, Disk Management and even devices and printers but it does not show in My Computer nor does autoplay options pop up. In disk management it is shown as Disk 1 unknown not initialized as shown in the attached screenshot.

I notice that whenever i open disk management, it prompts me to initialize the disk but when i chose gpt and click ok, this window pops up

when I right click the Disk 1 the initialize option is gray and only offline, properties, and help are available. I used mini partition tool and this is what i get

I am at my wits end. Please assist. I do not need what is inside the hdd. I just want it to work.

A:External Hard disk not initialized, unknown.

"I notice that whenever i open disk management, it prompts me to initialize the disk but when i chose gpt and click ok, this window pops up"

Did you try initialising it as an MBR disk?

5 more replies
Answer Match 100.38%

I have a laptop evo n1020v and on the side I have an external WD disk (XMS2500TE - model).

The problem is that when I connect it to the laptop it recognizes new hardware but it is unable to install it. Furthe rmore when I go into device manager - the device manager keeps flashing as if i is constantly rescaning for new hardware. As soon as I unplug it everything is back to the norm. When I try a USB thumb drive it works fine.

Any help is appreciated..

Thanks
 

A:Western Digital External Disk not recognized?

I connected it to my other laptop nc6010 and it works fine...

its just this laptop and my other custom desktop won't recognize it...
 

3 more replies
Answer Match 100.38%

Guys please help me to fix my hard disk WD elements 1TB

I have tried so many ways to fix it.. but I got nothing in 4 days!!

I have tried from command prompt " chkdsk /f /r "
the first time I tried it works, but something error occured, and now I can't using that method..
when I tried to using that, just show " cann't open volume for direct access"

my hard disk didn't appear on my computer list, but I can reject it.

and anyway I have tried to using minitool partition wizard, but you all can see that my hdd didn't appear with the volume.. just show up disk 2 with 0.00 GB

Anyone can help me to solving this problem ?

btw, My english isn't good enough..but I hope all of you can understand what I mean

Thanks before.!

A:External hard drive disk unknown n not initialized!

Sorry to say your WD Elements is dead and you have tried everything.There is nothing left for me to do, honestly. I would have done the same thing before declaring it dead.. No DIY data recovery is possible. The only option open to you is to entrust it to Western Digital Data Recovery partners in your region. Check with them whether there is any hope of recovering data in good shape.Telephonic consultation is free.

https://support.wdc.com/Warranty/dat...y.aspx?lang=en

7 more replies
Answer Match 99.54%

Hi all,

I have a Western Digital Elements which has been working properly. This morning when I connected it to my laptop, i heard few weird 'tik tik tik' sounds when it was connected to laptop. Then the laptop could not detect my hardisk.

I tried connecting it to other laptops but the problem still persists; hardisk not detected and the tik sound.

I went to Google the solution but could not find suitable one. In the disk management, my hardisk is shown as not initialized and unknown, but there was no unallocated space at the right hand side as indicated by some other users.

Attach is the screen shot of my disk management, anyone please kindly help!

I am ready to give up my hardisk, but I just wanna get back my data inside, thanks!

A:Not initialized Western Digital Elements

It's either the hard drive or the enclosure. It's time to take the enclosure apart and try the hard drive on another usb adapter or on sata within a tower.

4 more replies
Answer Match 99.12%

I am using WD 1TB external Harddisk(Windows 7 home premium 64 bit), but few days ago, when i want to transfer file to my harddisk, it's fail to do so. After this , I just close my folder and off my laptop, but starting that time, it start show I/O error when i connect hard disk to laptop, even laptop can detect the hard disk also, it also show nothing and cant open the hard disk folder, can somebody please help me to solve this problem?

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Answer Match 99.12%

Hello. Through the power of google, I have come here to see If I can get any help recovering data. Essentially found this thread: disk 1 is unknown, not initialized, unallocated and just having really similar issues.

Issue is with my sisters External Hard drive, a WD My Passport Elite 070B.
Asked her a few questions on how she was using the drive/any issues and she explained that she had to pull the usb plug while still reading/writing because it would hang/freeze (/facepalm)

Downloaded PW Minitool Recovery and EasyRecovery Pro Trial, but haven't really run any lengthy tests yet. Just tried them out for 10 mins to see if anything would show up. Going to leave the computer on tonight and do a full scan though.

Some other things I have tried:
-Tried connecting it to other PC's/Laptops(XP/Vista/Windows 7/OSX). Same thing.
-Tried different USB cables

Any suggestions or things I should try?

A:Unaccessible External Hard Drive: Disk 1 Unknown, Not Initialized

I'm facing the same problem too....
Un-detection of my ext BUFFALO MiniStation HD-PCTU3 3.0

9 more replies
Answer Match 99.12%

Hi,

I'm new to this forum.

My external hard disk (Seagate) is detected in the task bar after connecting, but not visible in "My Computer".

It is visible in Device manager under Disk Drives but not under USB.

There are few threads in this forum which are similar to mine, except that their Drives are visible in the Disk Management as Unallocated Space, mine is not.

SEE ATTACHMENTS !!!!!!!!!

I've tried all tools, tried in Windows XP still no solution.

Is there any way to atleast recover the data !!!!!!!!!

Your reply is appreciated !!!!!!!!

SEE ATTACHMENTS !!!!!!!!!

A:External Hard Disk, Unknown, Not Initialized ! No Unallocated Space.

Hi Pradeep,

Welcome onboard.

" I have tried all tools" - can you please enumerate what all tools?

Have you tried running the Seagate SeaTools for Windows to diagnose/repair.

If not check your external drive now.

5 more replies
Answer Match 98.28%

I have a western digital 1 tb hard disk. which was working fine few hours ago.
but now when I am connecting it it is not showing in my computer.
I am using a windows 7 X64 machine.
I have tried every thing.
when I uninstall the driver from device manager and connect it again, windows tries to
install the driver but fails every time.

I have lot of important data on the drive
Plzzzz Helppp
 

A:Windows is not reading Western Digital external hard disk

 

2 more replies
Answer Match 98.28%

This quick new hard disk. So sad I cant access it anymore? why this happen?

You can see from the photo MY computer cant even see this driver anymore, so I check on the
- Disk management it said unknown no driver letter too ,Not initialized.
-Click Initialized it said i/o device error

I have try uninstall the device and restart let it install again still the same.
Checking many thread have the same problem, I wonder anyone solve this kind of problem before?
--------------
Update the possible cause of it, I believe my external hard disk spoil because my laptop was low battery and suddenly off either it goes Hibernate or off there is no time to read or write in the hard disk.
Then I just unplug the external hard disk.

If you face this situation don't unplug it, turn on the computer back and do a proper remove or shut down everything.

A:1TWD external hard disk unknown,not initialized,unallocated,i/o error

Is this an external drive attached via a USB hub ??

9 more replies
Answer Match 97.02%

Western Digital's has crippled the 1TB My Book World Edition external hard drive. This is by design.

http://www.channelregister.co.uk/2007/12/07/western_digital_drm_crippled_harddrive/
 

A:Western Digital cripples 1TB My Book external hard disk--by design.

13 more replies
Answer Match 83.16%

Hey guys,

I have this new Western Digital My Book that I got about 6 months ago and it suddenly will not show up when I plug it in. I tried looking for solutions on what's happening but I can't get past the first few steps, until I found one where it says that the drive is probably toasted! Anyway, I'm still not giving up hope. I tried it on two computers, I tried uninstalling and reinstalling the driver but it's still the same. I tried initializing it and it's giving me "The request could not be performed because of an I/O device error". I would like to chkdsk it but I forgot what the drive letter of the hard drive, so I can't really search it.

Here're some screenshots.


Also didthis :

Thanks for your time!

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Answer Match 83.16%

Please help me fix this problem. any information you need just ask me i will tell you all you need.

Thanks in advance

A:How do i fix unknown, not initialized and unallocated external hd?

Right click on it and choose Create Parittion. Choose the type of partition. Then format it. I recommend doing the slow format. It may take an hour or so, but I think you're better off in the long run.

9 more replies
Answer Match 83.16%

Please help me to get my important data from my bad hard disk,

I have a segate 500 GB usb external HDD, It was working fine since last 3 years. yesterday i connect this to a XP machine, and start coping some data. the coping speed was very slow, so I restarted the machine in between. After that I LOST MY hdd, it never be back. I tried a lot.. no success till now.
Please help me get my data back:

A:How do i fix unknown, not initialized and unallocated external hd?

Sorry to be the bearer of bad news ... but I had almost exactly the same thing happen to me on a Seagate 2TB hard drive. Working for months, even passing surface checks with no errors and then, one day -- "bad disk".

I've tried every data recovery app I could find against it (4 of them) and none of them find anything.

I've had drives fail me over the years and have never run into this situation where the drive powers up but NOTHING can be recovered from it.

So, I've resorted to sending it off to a local data recovery outfit

9 more replies
Answer Match 83.16%

Hello to All,
I have a 500 GB external USB drive that I can't access on my wife's Windows 8.1 laptop. I have confirmed that is in good operating condition on my XP PC where I can access all my files but in Computer Management on the Windows 8.1 laptop it displays as Disk 1 with a red arrow pointing down and it says Unknown and Not Initialized. Can someone help?
Thanks
Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows 8.1, 64 bit
Processor: Intel(R) Core(TM) i7-4500U CPU @ 1.80GHz, Intel64 Family 6 Model 69 Stepping 1
Processor Count: 4
RAM: 7908 Mb
Graphics Card: Intel(R) HD Graphics Family, -1984 Mb
Hard Drives: C: Total - 940362 MB, Free - 902392 MB;
Motherboard: Dell Inc., Inspiron 5537
Antivirus: McAfee Anti-Virus and Anti-Spyware, Updated and Enabled
 

A:External USB Drive Unknown and Not Initialized

With the USB drive plugged in, go to Control Panel > Device Manager. Then see if there are any yellow exclamation marks. Try right click, update driver.
 

3 more replies
Answer Match 83.16%

I have a 80 GB external harddrive and I plug it into my computer using a usb cable and my computer finds the hardware and installs the driver and everything worked fine.

I've been out of town for a month or so and now that i get back and plug everything back in my HD will not open.

Everytime I click on the F: drive in My Computer it will open a window and that window will freeze and when I hit control-alt-delete it says Not Responding. I have all my files and programs on this harddrive can anyone help me so I can get it to work again.

I'm using XP Pro any help is appreciated.
 

A:Western Digital External HD

I don't have a quick solution for you yet but the last thing you should try is removing the drive from the case and installing it on your computer as an IDE device (slave). You should be able to access your data that way.
 

2 more replies
Answer Match 83.16%

Another problem with my computer stuff....

This time it's my External Hard Drive. When i plug it into the computer, literally nothing happens. It's not like the computer does not recognise it, it doesn't even show up on the safely remove, "My computer" and Device Manager.

The light is also flashing, Help would be greatly appreciated/
 

A:Western Digital External Help

16 more replies
Answer Match 83.16%

So I have a WD6400A drive that has been with me for a bit...not worked hard or anything well to get to the point of the story. Tonight and lately ive been getting errors on start about possible corruption or bad sectors.
Not thinking checked the box next to attempt to recover and repair bad sectors. No valid backup =/ theres nothing too terribly important except a lot of music and such but im still holding out on recovering some of it.

Ive already gotten the diagnostic from WD site and im running the extended test. 7 more hours to completion. The drive shows up fine in Devmngr but when I looked at it a bit ago in diskmgmt there was a chunk of approx 225GB of unallocated space??? I already know this thing is dying but im hoping to get the data off before I can it.

first simple smart test failed and the WD diagnostic that came with the drive wont even complete the scan without erroring out. Is it Puppy Linux time guys?

Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows 7 Ultimate, Service Pack 1, 64 bit
Processor: Intel(R) Core(TM) i5-2500 CPU @ 3.30GHz, Intel64 Family 6 Model 42 Stepping 7
Processor Count: 4
RAM: 16367 Mb
Graphics Card: AMD Radeon HD 6900 Series, -2048 Mb
Hard Drives: C: Total - 60954 MB, Free - 13932 MB; E: Total - 99 MB, Free - 70 MB; F: Total - 953863 MB, Free - 47836 MB; G: Total - 274999 MB, Free - 268303 MB; H: Total - 99 MB, Free - 31 MB; L: Total - 678761 MB, Free - 380888 MB;
Motherboard: Gigabyte Technology Co., L... Read more

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Answer Match 83.16%

This is the most aggravating thing in the world .. I can't eject my USB WD External Drive from my Windows 7 Laptop .. I don't have an issue at all when it's connected to my Windows XP desktop computer. It releases immediately. Also, absolutely NO ISSUE when using Flash Drives, they eject fine.

The drive is a USB Western Digital External Hard Drive that I use to save things I receive from the Groups I'm in to keep the clutter off my Laptop.

Whenever I try to eject via the Safely Remove Icon or go to the Open Devices and Printer and physically find the External Drive and select EJECT I get the same generic message that tells me this drive CAN NOT be closed as another program is using it.

DUH !! I'm sure it's a windows process but I can not locate what could possibly be holding onto the External Drive.

I've tried everything. I've run CC Cleaner to clear out possible offending files > I've shut down my Avast AntiVirus (until reboot) hoping if Avast was monitoring that drive somehow, this would release it.

I've opened TaskManager and NO PROGRAMS open that could be using it. Looked at the Process's Running NO CLUE what most of these are so kind of afraid to close something there.

The External Hard drive is my F:\ drive .. I know it's some kind of a windows process holding the drive because there are times I'll pull a graphic off of the external and use in an email but I never see anything in the Process's list that relate to an email program, which btw are closed b... Read more

A:USB Western Digital External HD Help

I also get this issue from time to time. Too infrequently for me to worry about it.

So rather than spending a lot of time tracking it down I simply restart the computer. When you restart (or shut down) Windows closes all working processes and "ejects" the drive before powering off. It is a safe way to disconnect the external without risk of losing data or other negative effects as far as I know.

I have read that the issue can be due to Indexing - try turning indexing off for the external, issues with Libraries, thumbnails, and of course, poorly written software.
There are a number of small programs you can download and install to explore Windows processes and turn them on and off if you want to try and track your issue down.

Check this thread here fore some: http://www.sevenforums.com/general-d...l-usb-hdd.html

9 more replies
Answer Match 82.32%

Hi, My DVD Recorder died, so I took out the HDD Seagate DB35.2 and plugged it in my laptop. I get the above message in disk management. I also tried Knoppix 7.0 but the disk does not show up. My scope is to save the content in the disk and move it to my PC, is it a mission impossible? Any suggestion is very welcome. Thanks Alex

A:Disk 1 Unknown, Not Initialized

I'm not sure you will have much luck if the disk is not readable. You can usually use a Linux distro to try to read it, but you've tried that. If it can be read you can also try Copy & Paste - in Windows Recovery Console. Other than that you could try Recuva and see if that will work. But, if the disk can't be read, I'm afraid there is nothing you can do if those 3 options don't help.

9 more replies
Answer Match 82.32%

Hi, thanks for reading this and thanks for your help.

My laptop took a fall and after that it doesnt enter the boot sequence for windows, stops at the laptop manufacturer logo.

I remove my hdd from the laptop and put into a external drive i keep for this purpose, checking hdd?s.

I can?t find the drive in my computer but I can see it in disk managment. It says Disk unknown - not initialized.

I?ve tried using PW but i cant see the drive on there. I would really like to keep my files I have on that drive but it seems to me that it toast.

Regards...

A:Disk unknown - not initialized

Quote:
My laptop took a fall and after that it doesnt enter the boot sequence for windows, stops at the laptop manufacturer logo.


That is bad news mate. Usually a mechanical HDD won't survive physical shock like dropping etc. This is because of the microscopical gap between the head and platter. Heads flying height on modern HDDs is about 5-10 nano-meters. For example: an average human's hair is about 25000 nano-meters in diameter. A drop will most likely cause the head to stuck on platter or cause scratches on platter surface.
I would suggest diagnosing the HDD using "Seagate Seatool" and verifying it's health.

SeaTools for Windows | Seagate
Run the tool and select your external HDD for testing. Then choose "Basic Tests --> Shot Generic" and wait for it to finish.

If the test is a pass, run "Basic Tests --> Long Generic". If either of the test fails, the case will be beyond DIY and you should consult a data recovery pro for recovery.

1 more replies
Answer Match 82.32%

My external HDD has crashed after unplugging it accidentally while using it. I believe the directory structure has been corrupted. The external HDD shows Unknown, no size, and Not Initialized on the Disk Management screen:

I have tried using MiniTool Partition Wizard as described in this thread.

I'm not sure where to go now to try to recover the data on this HDD.

Thanks for your help in advance.

A:External HDD shows Unknown, no size, Not Initialized

Try the Data Recovery tool of Partition Wizard.

4 more replies
Answer Match 82.32%

It is my brother's hard drive & it has very important data related to his working. It is a 2tb WD my passport ultra external hard disk which was used as NTFS with only one partition.
My brother told me that he deleted some data from the drive by mistake and was recovering the data from the drive but all the windows recovery programs he used just hanged after few minutes (which is also a sign of bad sectors). Then he done the blundered mistake by formatting the drive, the formatting also not completed due to hang situation.

Now the current situation is that the drive is not showing in the windows explorer and when I open the disk management ,the popup came up for initializing the disk either as MBR or GPT. When I try to initialize the disk, it gives me this error:- "The request failed due to a fatal device hardware error". I have attached a few screenshots below.

I have tried cloning the drive with clonezilla, tried booting the drive with parted magic, Hire n boot and system rescue CD but neither of them recognized the drive and some also rejected to boot with the drive attached.
Now currently i am scanning this disc for recovering the lost partition in the 'Partition Recovery Wizard' software according to the advice on some old thread here, but this software has detected my disk as 'bad Disk' in the file System column as you can see in the fifth image, so i don't have much hope with this software.

Please tell me if there is any hope left for drive like try... Read more

A:wd 2tb external drive - unknown, not initialized and unallocated

Hello nsingla and I am sorry you and your brother have this problem!

Things don't look so good now. You've done and tried a lot with aim you need, still looks like the drive's partition table and/or file system are corrupted to a stage that prevents other software to work correctly onto the drive.

I could additionally suggest trying to scan and repair the drive. Try downloading the WD ultra Drive Utilities for Windows and see if you could repair the drive:

Support Answers

If nothing works, the drive is probably too damaged and beyond repair. Hope this is not the case. But perhaps the worst part for the drive was the formatting attempt. Which, by definition, would delete everything from the HDD.

Good luck and post back with results!

CK_WD

4 more replies
Answer Match 82.32%

I have a 1TB external my passport USB hard disk.It was working fine till last week but when i plugged it in today windows 7 didn't recognize it.I can see the hard disk in Disk management as "Disk1 Unknown Not initialized" but can't see it under my computer.Also the hard disk light is blinking continuously .When i plug it in USB port it tries to read data and the there is a clicking sound.It clicks few times and then it goes completely silent.
I have tried using various partition tools like MiniPartation and TestDisc etc but they don't even recognize the hard disk

Any help is much appreciated. My priority is recovering data I can buy a new hdd if i can recover data.
Please let me know if u need more info.I am posting a screenshot of disk manager for reference.

Thanks!!!!

A:Disk1 Unknown Not Initialized error for external HDD

My Passport is Western Digital. Isn't it?

I am not placing much hopes on your drive. It doesn't even show the capacity.

Anyway let us check your drive with Datalifeguard Diagnostics for DOS.

Please see this post and execute. Please help,disk 1 unknown not initialized (western digital external)

9 more replies
Answer Match 82.32%

Hello,

My wife dropped my brand new External WD HDD and it won't work.
I tried it on my Vista laptop and my Win7 Desktop.
In both computers the HDD will increase the booting time by 7-12 minutes and the HDD is detected, BUT it can not be opened/seen with the windows explorer.
It is 1.5TB in size and right now I am using HHD Regenerator with a bootable CD to recover the disk. The thing is that it has been 10 hours and only 0.04% of the disk has been scanned...1028MB to be precise and it keeps findings "bad sectors". I have like 2.100.000 bad sectors detected...at this rate it will take like 20 days to finish the scan...why is it taking so long???
Pls help, I need to rescue some info from that HDD.

Thanks in advance,

Jose...
 

A:My external Western Digital HDD is not recognized

Personally in my line of work, I've had to recover a lot of failing hard drives, but never did I have to recover one that had been dropped, that's a new one for me. I have heard, but never used, that program you speak of. I myself try to do my best to transfer information on a "going out" hard drive to another, rather than try and "regenerate" one.

Now mind you, the hard drive has been dropped, if dropped upon a carpeted floor, you may have a chance! Dropped upon a hard wood floor or tile floor and linoleum flooring, you most likely are out of luck.

If you can you should try and find yourself a spare hard drive, hook it up to your system and try running a program called "Drive Copy"! Might have better luck to just copy the hard drive, as it is now. Then worry about reforming or regenerating a hard drive.

And if all else fails, you said two key words in your post, which were brand new, you said the drive is brand new, so if you got the original packaging, sometimes not required, and you still have the sales slip, package all that together, and get yourself back to the store and get another new external hard drive.

"Seriously Mr. or Mrs. or Ms. salesperson, the drive just wont work, I can only wonder why" :rolleyes:

Good luck to you..............
 

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Answer Match 82.32%

Would like to ask for your recommendations.I'm deciding on buying a new external HDD later on..But i'm not sure which is better?Seagate freeagent or WD's my passport essentials?Am planning on getting a 320gb type..

Looking forward for your replies..Thanks.

A:Seagate or Western digital External HDD?

I think it would be better to get an enclosure .. And a good quality Hard Drive of your choice ..
and build your own .. There's advantages of being able to get to the HDD

Something like these parts ..
Newegg.com - Rosewill RX-358-S
Newegg.com - western digital caviar black
See the 5 yr warranty on the HDDs ??

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Answer Match 82.32%

Hello all. Hoping you can help me out.
You see, here's the problem: I installed Windows 8 Release Preview on my external HDD (which is not in an enclosure.) I was messing around using Windows 8 (booted from the HDD) and suddenly, the cable came loose. Everything stopped. I got a BSOD, and then it shut down. Since then, I have booted into Windows 7, and the device is not at all recognised. It isn't displaying in Disk Management, or Device Manager.
I'm not sure where to go to next.
Please try to help me.
Greatly Appreciated!

A:Western Digital External HDD - Not being recognized

Is there not a reset button on the back that you can press to reset it?

6 more replies
Answer Match 82.32%

1T/B Western Digital external drive not being recognized

Hello everyone,
I have a WD 1T/B external hard drive that is not being recognized by my computer anymore. It just stopped working. When I plug the USB cable in, Windows recognizes that the device is there, and says that it has installed the approapriate software for the device and it is ready to use. However, the drive does not appear in My Computer. Also, I have right-clicked on my computer and then the Manage option, and under Disk Management, I do not see the drive. I have all of my sports games and music on the drive. I just need some help on how to solve this problem.
 

A:1T/B Western Digital external drive

Tried another PC? Its possible something in the enclosure died and the drive itself is fine. Could open the enclosure up and put the drive in another one or put it internally in a PC.
 

1 more replies
Answer Match 82.32%

I was given an external hard drive by a friend of mine. When I got it, it was working fine, it could read and write - transfer files and worked with all my computers.

I decided I wanted to use it as my iMac backup and for that it required to be reformatted. So I used the inbuilt Disk Utility. but I ended up with the error message

Unable to write to the last block of the device.

I left it on my Windows PC overnight and it was still reformatting about 8 hours later. When I plugged it into my Mac, it had a partition, but I can't do anything with it on my mac. and when i try to make a partition on my mac it get the same error

Unable to write to the last block of the device.

Nothing I do seems to work!!
Many websites have just said that it's dead and to get a new one or send it to an expert, but I like to give these things a try. I've got nothing to lose.
Anyone got any ideas, from software to hardware.
When I open it on my computers it's not connected as a drive, it needs to be initialised.

Thank you.
 

A:Western Digital External Harddrive

16 more replies
Answer Match 82.32%

Hi peeps

Thought I'd come on here to refresh my enthusiasm! Trying to fix a friend's Western Digital external hard drive which is an old type 'My Book Essential' drive. Have read up on the Internet and this seems to be a common problem - as soon as the hard drive is plugged in, it instantly slows the computer right down (so it's almost unoperational). It takes between 3-5 minutes to show up in My Computer and even then you aren't able to open the drive (hangs when you click on it and fails to open). If I go into Disk Management it appears in there and says it's 100% free which I know for a fact isn't correct, well at least I hope not!

It shows up in Device Manager instantly under disk drives. It's a 1600JB (either hard drive ID or model number). Can anyone shed any light on the problem? I really want to get this working again and has a lot of music and photos stored on there.

Any help would be much appreciated, thanks.
 

A:Western Digital External HDD Problem - Help Please!

The first thing I'd try .. Is run a Data recovery on it.
See if the data recovery can see the drive and recover the files.

Recuva is popular here at TSG .. Here's a list of recommended Recover programs.
 

1 more replies
Answer Match 82.32%

I really need some good technical help. I have many important files from work on my Western Digital 1TB External HD (model WD10000H1U-00) purchase 6months ago. It is connected to my Toshiba Satellite L505 (laptop) 64-bit OS.

I was satisfied by the external HD, and purchase a second one (2TB - model WDBAAF0020HBK-NESN) 2 days ago. I began to transfer large files form my original 1TB to my 2TB for permanent records. The USB connector was accidentally detached during transfer, and now all my original on the 1TB model files will not open. Files that transferred are fine. But many others are not not opening.

Original folder names are intact, albeit sub-folders and any contents therein have strange marking, not original names.

1. I tried "Restore Previous Version" option... and it did not give me a choice/option to restore from.
2. I ran "Error Checking" and it did nothing.
3. I ran "Defragmentation" and it also did nothing.

Now, each time I try to open the folders, I cannot see contents and I am getting the OPEN WITH (PROGRAM) window, as if the file extensions were lost. Which is strange, because all contents are different types of files such as word, excell, pictures, movies, etc. So, I cannot really choose an OPEN WITH option.

Files seem to still be in the HD as it shows 23GB free and 931GB used.

HELP!! How do I recover my files? I really need help, this is vital information I just cannot lose. Please someone help me.
 

A:Western Digital 1TB external HD malfunction

First Rule is to Copy and Paste and then Delete.
having said that you probably need a recovery software. I haven't used Recuva, but it gets good reviews and believe is free.
I have had good success recovery jpegs (my wedding pictures actually) from a formatted and reinstalled OS using Active Undelete. http://www.active-undelete.com/
Highly recommended.
 

1 more replies
Answer Match 81.48%

This 2.5" SATA drive is from a Toshiba that seems to have died this morning. There's no boot, no BIOS, nada.
I removed the drive and attached it via USB to my Win7 box where it shows as "Unknown, Not initialized, and offline." There are no rt-click options in disk management. I can hear the drive spinning, but it shuts down on its own occasionally, and sometimes won't power up at all without a bit of fiddiling.
I can't get any response at all from my Linux box, and neither Test Disk nor Recuva finds it at all.
Is there anything else to do, or is this drive dead, as I suspect it is?
 

A:Disk unknown, offline, not initialized.

If it's not being recognized properly, there isn't anything else that you can do.
 

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Answer Match 81.48%

Hi

I have the same problem. when i plug in the drive, it says that its succesfully installed however it does not appear in "my computer". also when i go into system tools it says that disk 1 is unknown, not initialized, unallocated

can you please help me, i dont want to lose my data, it contain all my pics. please help

A:disk 1 is unknown, not initialized, unallocated

Hello Jenny, and welcome to Seven Forums.

What type of drive is it, and how is it being connected?

Please go ahead and post a screenshot showing the full layout of your Disk Management window to see if that may help ID what the issue could be.

Disk Management - Post a Screen Capture Image

9 more replies
Answer Match 81.48%

Disk 1 is unknown, not initialized, unallocated, Please help
disk 1 is unknown, not initialized, unallocated.. plizz help
I already use PhotoRec recovery but "disk capacity not correctly detected"
Disk 1 = seagate 500Gb hdd

A:Disk 1 is unknown, not initialized, unallocated, Please help

Start with this free tool. You should try to recover the partition before worrying about recovering the data. If you can recover the partition, the files should be OK if they haven't been over-written.

Best Free Partition Manager Freeware and free partition magic for Windows 7, Windows 8, Windows Vista and Windows XP 32 bit & 64 bit. MiniTool Free Partition Manager Software Home Edition.

Select Partition Recovery Wizard. Choose the drive, then full disk, quick scan. Quick Scan may take 5 or more hours.

If the partition is eventually found, select and double click on it. You should then see all files in the Explorer.

9 more replies
Answer Match 81.48%

I had a WD 2TB external drive which I transferred successfully to a USB 3.0 enclosure months ago. Then I moved and the drive has been packed away in the trunk of my car since.

I just got it out as I need some files on it, and when I hooked it up it didn't work: the computer recognized it as a CD drive or something... in Computer it would not show up or show up as just a drive letter ... in disk management it said No Media. I tried it on another PC too to no avail.

After much research, the most likely solution looked to be to get a new enclosure. So I did, but the drive still isn't working, but in a different way.

When I first hooked it up, all looked well: the system tray showed correct recognition of the drive and enclosure type/brand and installed the drivers successfully.

But the drive no longer shows up in Computer at all, and in disk management it now prompts me to initialize the disk, and has it marked as Unknown, Not Initialized.

I have spent all day trying to fix this problem, and have read a million threads on different sites and tried everything, to no consequence. I need the files on the drive, and have tried all of the following:

- booting in ubuntu and knoppix via cd - drive is not recognized

- every major app for this type of problem i saw recommended: seagate seatools, partition wizard, wd data lifeguard diagnostics, power data recovery, find and mount, a bunch of stuff on hiren's boot cd, test disk, etc.

In most cases, the drive was not recognized at a... Read more

A:External Hard Drive HELL (Unknown, Not Initialized)

Do NOT initialize it. With a usb stick or dvd Puppy Linux boot firmly in place ready to boot, can you reconnect the WD 2TB drive back to the computer like it was in the old days? Boot Puppy Linux, copy all the data folders and files onto another reliable external media. If that does not work, you might be heading for a local business-oriented computer fix-it place. However, let's see what others here might want to add.

9 more replies
Answer Match 81.48%

I had a WD 2TB external drive which I transferred successfully to a USB 3.0 enclosure months ago. Then I moved and the drive has been packed away in the trunk of my car since.

I just got it out as I need some files on it, and when I hooked it up it didn't work: the computer recognized it as a CD drive or something... in Computer it would not show up or show up as just a drive letter ... in disk management it said No Media. I tried it on another PC too to no avail.

After much research, the most likely solution looked to be to get a new enclosure. So I did, but the drive still isn't working, but in a different way.

When I first hooked it up, all looked well: the system tray showed correct recognition of the drive and enclosure type/brand and installed the drivers successfully.

But the drive no longer shows up in Computer at all, and in disk management it now prompts me to initialize the disk, and has it marked as Unknown, Not Initialized.

I have spent all day trying to fix this problem, and have read a million threads on different sites and tried everything, to no consequence. I need the files on the drive, and have tried all of the following:

- booting in ubuntu and knoppix via cd - drive is not recognized

- every major app for this type of problem i saw recommended: seagate seatools, partition wizard, wd data lifeguard diagnostics, power data recovery, find and mount, a bunch of stuff on hiren's boot cd, test disk, etc.

In most cases, the drive was not recognized at a... Read more

A:External Hard Drive HELL (Unknown, Not Initialized)

Do NOT initialize it. With a usb stick or dvd Puppy Linux boot firmly in place ready to boot, can you reconnect the WD 2TB drive back to the computer like it was in the old days? Boot Puppy Linux, copy all the data folders and files onto another reliable external media. If that does not work, you might be heading for a local business-oriented computer fix-it place. However, let's see what others here might want to add.

9 more replies
Answer Match 81.48%

Hi Jumanji,

My external HDD (WD) is not getting recognized in my laptop from last few weeks. I have followed different threads but didn't get any working solution.

I have tried below options:

1. Disk management : Initially showing MBR/GPT options but none worked. After that its showing my external HDD as 'Disk1 unknwon not initialized'.

2. MiniTools Partition Wizard : Installed MiniTools Partition Wizard v9 in my laptop however my external HDD is not showing in the tool as Disk2.

Could you please help me to get the issue resolved or recover the data at least.


Many thanks !!

A:External hard drive is showing 'Unknown Not Initialized'

Welcome onboard.

External HDD - Western Digital Model No/Name: ? Capacity : ?

Please post a screen shot of Windows Disk Management with only the faulty external connected. Disk Management - Post a Screen Capture Image

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Answer Match 81.48%

Hello
I got my 1tB WD external disk and it's not working as it used to. The problem came from nowhere, suddenly, totally unexpected. There is/was my precious data on it which I collected for 10+ years and I'd like not to lose it.

Origin:
It was working fine a day ago, no problems occured. Hasn't been unplugged since then. Has never fallen. Has never had any kind of error. But: I've seen some kind of ".COM not responding" problem on my PC (don't remember, closed it immediately). I believe my laptop is in a good and healthy condition.

So, what my WD HDD does is:
- it can be seen as a device by my computer. I can plug it out safely.
- diode shows that it's working (not showing the data transfer activity)
- nothing else

What I see in Device Management/Storage is (as in the title):
Screenshot by Lightshot

What programs I used to try to restore partition:
- Mini tool Partition Recovery Home Edition (quick and deep scan, no results. Shows disk as a Bad Disk)
http://prntscr.com/2wpy8s
- Mini tool Power Data Recovery (pro, non-free tool, however after scan there was no results)
- Find and Mount (no results)
- TestDisk (quick and deep scan, no results)

What I haven't tried doing is connecting the HDD directly to the laptop.

Any suggestions?

A:External HDD shows as Unknown, Not initialized, Unallocated. Restore?

You should try directly conmcting it. If that does not work, try this: Recover a flash drive turned RAW ? Partition Wizard and TestDisk. Do recovery with partition wizard. (Don't mind the name) But if that does not work, your drive is dead. Like a wise man said, backup, backup, backup!

4 more replies
Answer Match 81.06%

Hi Guys

I have a WD 1T My Book, which i have used twice, in six months. Now the PC won't recognise the external drive. The external has is powered up light on and the latest version of the WD software is installed on my PC, but still it is not seen. I have been through the device manager search etc and still nothing. I am using Vista 32bit with sp2 installed. All my other usb devices work no problem. Any suggestions.

Cheers

A:Western Digital external drive probs

for starters go to wg support WD - Service & Support Home and download and run the lifeguard diagnostic app for your model.

5 more replies
Answer Match 81.06%

I have a few of these drives and I would like to now use them as internal SATA drives instead of external USB.

I have tried doing a lot of things to open the case but am having a problem getting the darn thing to open

Here are some pics of how I've been doing it:

Here are the steps I've taken:
1. remove black paint under my rubber foot
2. unscrew screw
3. Press tabs on both sides of drive

This should then pull apart. I've read other threads on different forums that say this is all that is needed. I've gone to the extent of permanently depressing the tabs to the point where they are almost broken!

Any ideas here as to what is holding it together?
 

A:How can I open my External Western Digital Mybook HD?

Dremel Tool with the cutting wheel.
 

1 more replies
Answer Match 81.06%

A friend has bought a Western external hard drive for 39.99 from Tesco and there were no instructions on how to back up files to it, apart from Chinese! . Eventually I opened the My Documents window and opened the External drive window (F drive) and selected the whole of My Documents, including My Music and My Pictures, and dragged and dropped and it copied all of the selected files to the external drive. I safely removed it and insterted again and checked the files were copied to the drive and managed to drag one back to desktop and it copied it back ok, but I wanted to transfer some of the files to another computer, and it would not recognise the USB in the second computer. I feel worried that if the need to re-establish these files onto a new computer, if the backup was needed, that it would not work. Any ideas. When I first inserted the USB for the external hard drive autoplay did not come up and I had no idea what to do, but treated it the same as a flash drive and it seemed to work. But it should surely open on another computer, as that would be the point of the backup.
 

A:Western Digital External hard drive

8 more replies
Answer Match 81.06%

Hi SevenForums Community,
I just accidentally hit the power cord running from my external 1TB Western Digital MyBook Essentials with my foot and the drive crashed over 2 feet to the ground!

Nothing is cracked.. And the drive still has all the files on it and it playing music and movies just fine... but I think i should check it and stuff. The only thing that happened the connectors on the back are off alignment now with the plastic casing so i have to slide over to insert cables. This drive has everything of mine that i own on it and I'm worried about it.

Is there any software i should use to check this drive for errors?

Thanks so much..!

A:DROPPED my Western Digital External drive!!

I would just open a command shell and run a chkdsk <drive letter>: on the drive, and let that report any possible errors.

9 more replies
Answer Match 81.06%

Okay so here is the issue. A buddy of mine is having issues with his External Western Digital Harddrive. The Harddrive is a 1Tb. His laptop is a HP Netbook Mini 210-1180NR. When ever he plugs his external into his computer he instantly gets BSD. He has plugged my two Externals, A Toshiba and A Seagate, no BSD they loaded with no problem. I plugged his External (WD) into my Dell Latitude E6420 ATG and it loaded up with no problems. This WD external works on all other laptops except his (HP Netbook). We have unistalled all programs dealing with Western Digital and I have looked at many forums with no luck. All of the machines Have Windows 7 Installed. Any help to this problem will be greatly appreciated, as myself or any of my IT buddies have had zero luck.
 

A:Western Digital external Harddrive Causing BSD

Is there anything on this drive that needs to be kept or can you backup anything on it to another?

What is the exact model of the WD unit? Some of these units come with a special virtual disc that contains additional features or the software, and sometimes that can cause problems, I'd probably recommend remove of it but it requires a special utility. WD also releases firmware for some of their drives too, it may need one of those updates.
 

1 more replies
Answer Match 81.06%

Hi,

My LG 42LX6900 displays the above message whenever I connect my new Western Digital 5TB HD.

I have formated, created 3 partitions ensuring that none of them exceeded 2TB and tried googing for solutions.

I had this issue before with a 3TB Seagate HD and I recall resolving it by creating two partitions and ensuring they were both under 2TB.

Only difference between this 3TB and 5TB is that the 3TB is MBR and the 5TB I had to do as GPT in Windows 10 X64 - as when I tried to shrink the partitions it would not allow me to select one if it was MBR.

Format is NTFS, wish to keep it like this as plan to transfer large movie files to this drive.
Hard Drive is desktop and mains powered.

Any help would be appreciated?

Thanks

A:Problems on USB message on LG TV - Western Digital 5TB External HD

Ok I have part found the solution now. I download some other software to use - Paragon Partition Manager - free version.
I then deleted the partitions, formatted and started all again.

I started of as MBR and then created 3 partitions - first two being under 2TB and the third one being the smallest under 1TB.
I assigned the 1st partition as active and primary - not sure if it needs to be active.

I copied one movie file into each partition and now the TV recognises the first two volumes but not the smallest one.

I could get by as I did not plan to use the last partition for movies, but it would be helpful to know why it does not see the final partition and if this can be resolved?

2 more replies
Answer Match 81.06%

Heres how it goes...
I use my external as a storage for a lot of important data. Just today, I turned it on and noticed the drive loaded, but, when I clicked on it, it had said "The disk in drive L is not formatted Do you want to format it now?" The hard drive was full to the 450gb mark! Hopefully this can be fixed without losing any data, I don't know what could have caused this to happen.
Your help is appreciated.

Edit: Right now I'm scanning with Data Lifeguard. Its going to take 4 hours, so Ill update when its done.
 

A:Western Digital - External Drive Problem

We hear "The hard drive was full to the 450gb mark!" all too often... The drive is probably toast
 

7 more replies
Answer Match 81.06%

My Western Digital 500 GB external drive took a nose dive yesterday. When I plug it in to the computer via the USB drive, the computer doesn't see it. I went ahead and took it out of the plastic case just to see if anything was noticably broken. Nothing seemed loose or anything. It will still power on and the drive seems to run when its plugged in to the computer. (It feels really weird now though when it runs--almost like holding two of the same poles of a magnet together). I took the drive to Micro Center to pick up cables so I could try to plug it in to my desktop or laptop. The tech support person was able to access the drive when it was plugged directly in to his computer via SATA cable. I got the cables I needed...got home...can't find a place to plug the cables into inside the desktop or laptop... Anyhow.. I'm thinking that the problem is more with the component that enables the drive to be plugged in to the USB.. its a circuit board that the power supply, SATA, and USB cord plug in to. Does anyone know what its called? Is it possible to buy a replacement part for it? Are there any other suggestions? Thanks!
 

A:Western Digital External Drive Problem

You can buy an external case replacement. The drive will mount inside the case. I'm not sure what size you've got, but you can start here and refine your search. http://www.newegg.com/Store/SubCategory.aspx?SubCategory=92&name=External-Enclosures
 

3 more replies
Answer Match 81.06%

I have an external Western Digital HD that is playing up. When plugged in it just emits a "beep beep" and the power lights do not come on, also it does not show up on "My computer" anyone got any ideas?
 

A:western digital external drive (not about the lawsuit though)

Well, first stop it to try it on another machine. If it fails there, you'll probably have to contact WD if it's under warranty, and crack the case and test the drive itself if the warranty has expired.
 

1 more replies
Answer Match 81.06%

Hi,

I recently installed a Western Digital "My Book" 320G external hd. The drive powers down whenever I turn off the CPU, but the blue power indicator light comes on every five seconds, even when my entire system is shut down. Is this normal? I do not hear any drive activity, but the light is annoying in a dark room when I sleep. It is plugged into a Belkin USB hub which is powered separately, but the only way to turn off the hub is to unplug it. The hd is remarkably light on documentation. Any ideas?

Thanks!
 

A:Western Digital external HD power light

It's possible that the light will flash in standby mode as long as there is power from the USB hub. There is some information here which might help
 

3 more replies
Answer Match 81.06%

I tried to re hook up my Western Digital External HD back up to this computer as I had it on my computer downstairs, when I plugged in the power cord blue sparks shot out so I moved it into a diffierent socket and now the light just keeps blinking and my computer won't recognize it at all. Please help I can't afford to lose my personal things on here!
 

A:Western Digital External HD stopped working

You can take it out of the enclosure and hook it direct to a Desktop PC internally......or you can buy a Enclosure for it...sounds like the powersupply went south.
 

1 more replies
Answer Match 81.06%

I have a failing pc. Tried to back up to new western digital 3tb drive but it won't let me. I have an Xp os that I upgraded to win 7 ultimate. I reformatted per some other forums but still no. It says the back up could not be performed because of an I/O device error. Any help would be appreciated.

A:failed back up with new western digital 3tb external hdd

Do you still require assistance with this issue?

1 more replies
Answer Match 81.06%

Good Morning Everyone,
I have a Western Digital SATA HDD 500gb that was in an external "my book" enclosure that has died on me. The case itself powers up but the drive does not spin up and is not recognized in windows or linux. I have tried the following;

1. Removed drive from case and plugged in as second drive in my desktop with no luck in seeing it.
2. Booted the computer using a BartPE disk and tried to see if I could see the disk through the utility with no luck.

I am guessing my last resorts are to either find a logic board that matches and try to save the data or send to a company that will require my first born child as payment!

I would like to replace the logic board if that is the case, but want to make SURE what I am looking for before I randomly go spending money on HDD's that I think will work because of model, DCM# etc.

any help is appreciated from everyone!!
 

More replies
Answer Match 81.06%

I use the program there came with the disk, WDSmartWare. It's OK, but i can't delete the backup. It sounds strange to delete a backup, but it's because it's an old backup from another computer.

I've tried to delete the folder in Ubuntu which i've installed on a third-partition. It seems to work, but when i change to Windows there is a folder named .Trash-1000. I HAVE emptied the trash can in Ubuntu. If I rename the folder in Windows to f.x. "Delete me!", I can see it again in Ubuntu. Maybe I have to say that i've a bit problems when i have to remove the HDD from Ubuntu. It's says that there still is a process running, but the process doesn't stop. I've waited for an hour now. If I right click on the process and select "End task", Ubuntu works a few seconds and when it says "You can remove the movable disk now".

I've also tried to delete the folder in Super-admin account in Windows.

What can I do more?

Sorry for my bad english!

A:Can't delete folder on Western Digital External HDD

Have you tried to uninstall it? It might work if you uninstall it then delete the folder.

2 more replies
Answer Match 81.06%

I recently got a SimpleTech 160GB external hard drive (model #96300-4001-001) to replace the Western Digital 80GB external (model #WD800B008-RNN) that I had managed to fill up. When I connected the Simpletech drive, I couldn't access the WD drive. I shut down and disconnected the SimpleTech drive and started up again, but the WD drive was no longer recognized. Everytime I connect the WD drive, windows (XP, recently updated) gives me a USB Device Not Recognized message and lists the drive as an unknown device on a 6 port USB hub (it's not connected to a hub). I thought this might be an issue with the drivers installed on my machine so I've hooked it up to others with the same results. I've tried uninstalling and reinstalling the drive in the device manager and running WD's diagnostic software (as was recommended by their tech support) to no avail.

Is there anything I can do to get the drive to be recognized again?
 

A:western digital external hd no longer recognized

Good Afternoon professor stas, these kinds of devices on USB can really be difficult to troubleshoot.
Rather than get too involved and possibly damage something, the easiest path is to remove the drive from the case and then install it as fixed drive in a machine.
This avoids the go-between stuff that most likely will be causing your problem.

With windows it is not uncommon to sneeze and you will lose your USB stuff!

Another option may be to run a live Linux system, this is where a different reliable kind of operating system would load.
This path would need a bit of re-learning. (fifteen minutes or so!) LOL!

Others will have different ideas.

There are all kinds of options.
Cheers, qldit.
 

3 more replies
Answer Match 81.06%

I recently purchased a 1 TB Western Digital MyBook external hard drive. The device turns on just fine, displaying a light blue oval shape on the front of it. Although when i try to move files onto the drive, the amount of free space goes down, but the files do not show up in the drive. There are no sub-folders only one central folder where i tried to move the files. I have "show hidden files and folders" on so it's not being hidden. Because it was the first time i've used it, I decided to try to format it, but after I set the options to default and clicked start. It asked me if i was sure i wanted to, clicked yes, then it said "Windows was unable to format drive"

If anyone has an idea on how to fix this issue it would be much appreciated. If you want some further clarification on what is going on, I have no problem doing so.

Thank you,
 

A:Western Digital MyBook external HD malfunctioning

1) If you just bought it, your best resolution might be to simply return/exchange for another one

2) For general reference, See Troubleshoot: Windows Won't Recognize Your USB Hard Drive and note the first couple steps. Try
> Running Windows Update
> Running the DriveCleanup tool

3) Also, do you have the same problem with a different computer? You can also test it on your computer under Knoppix (to see if it's a Windows issue or not) See How to recover your folders/files when Windows won?t boot for how to create a bootable Knoppix CD. Then boot up and test it
 

2 more replies
Answer Match 81.06%

Just bought myself a supa dupa all singing and all dancing HP PC capable of reaching the moon only to find that my WD external HDD (with ALL my backups!!) isn't recognized when I plug it in!

Done everything....... looked under DEVICE MANAGER = nothing, COMPUTER MANAGEMENT = Nothing, Explorer = Nothing, rebooted with/without the drive connected = Nothing, pulled the crappy cable in and out a thousand times = Nothing ..................................... From looking everywhere via Google this appears a MAJOR problem that a few thousand others who also thought the WD stuff would run on Win 8.

Any ideas appreciated as close to throat slitting time!
 

A:Solved: Can't get Western Digital external HDD to connect to Win 8

I probably can't help, but a couple basic questions ...

Model of the external drive?

Is it self powered? If not, does it require two USB connections or a USB 3.0 port?

Have you tried several USB ports?

Does it still work with another computer?
 

3 more replies
Answer Match 81.06%

I have tried to install a Western Digital My Book 2 750GB external hard drive on my friends Toshiba Windows Vista laptop. It does not show as being on the laptop other than when you go to safety remove hardware. I have successfully installed it on my Toshiba Windows Vista laptop without any problems. I have been to the WD website and downloaded software which had to go straight on to the hard drive. Obviously I could not do this on my friends laptop but could on mine, with success. However this has not helped for my friend. Can anyone help please. Johanne
 

A:Western Digital External Hard Drive

If you go to the device manager, does the external show and have a drive letter assigned?
 

3 more replies
Answer Match 81.06%

I am planning on buying a Sata, external Hard Drive. I plan to use it now with Vista Home Premium 64, with my new OS 7, when I receive the DVD, in Oct., and finally just with 7. Does anyone have any experience with this hard drive and its compatiblity with Windows 7. Thanks

A:Western Digital External Hard Drive

  
Quote: Originally Posted by richc46


I am planning on buying a Sata, external Hard Drive. I plan to use it now with Vista Home Premium 64, with my new OS 7, when I receive the DVD, in Oct., and finally just with 7. Does anyone have any experience with this hard drive and its compatiblity with Windows 7. Thanks


WD had a bad period for a couple of years in the race with Maxtor, but their products have improved to the level they once had, since last year.

If you connect the sata drive with USB2, it will be horribly slow.

If your computer has an e-sata connection, buy an e-sata external disk and the performance will be equal to internal drive.

There are also e-sata adapter boards to put into your computer, allowing you to connect the e-sata drive.

Just something to think about.

greetz.

7 more replies
Answer Match 81.06%

ok, so i have a 640GB WESTERN DIGITAL EXTERNAL ELEMENTS HARD DRIVE, the computer (running 32-bit windows 7 home premium) recognises it with the "du-du" sound when it is plugged in, BUT. wond tecognise it in "My computer" it shows up in the "device management list" but i cannot Manualy change the drive letter, the option isnt even there. i want the data off of it, it is not under warranty. anybody have any ideas for me to try?
 

A:Western Digital external drive not recognized

Was it previously recognised, but won't now?

Some more information about how it happened would be handy, as that will help diagnose any problems.
 

15 more replies
Answer Match 81.06%

hey i want to remove the virtual disc drive from my western digital my book and use it as a normal external drive.. i dont want to use the WD software..

ive heard that there is some way to do this, but i searched the WD website and couldnt find anything...

has anyone else ever done this, or heard of this?

also, it must be something new they have started doing because my old 250gb mybook has no virtual drive or anything...

A:western digital my book external drive

have you tryed looking up free software for the virtual hdd? and also wouldnt this be in the registry as well im sure if you can find the extention and maybe manualy delete it or use software that will restore the drive to the original http://dvdxcopy.afterdawn.com/thread_view.cfm/260338also try this it may help it also talks about how to get rid of it through hardware manager

4 more replies
Answer Match 81.06%

so ive got a western digital my book essential external hard drive. ive had it for about 2-2.5 years now and ive loved it. it is a 500gb. ive been using for storeing pretty much everything on withoit a problem untill now. recenlty its not been able to let me access the contents and now i cant even see it on my computer. also when i plug it in sometimes it will bog the comp down and the access light flikers wich normally it doensnt do this unless in use. is it cooked? shoudl i thorow it down my stairs?brake torque it? i really dont want to have to buy a new one and also id like to get my data back

edit:

just noticed i can see the drive but it is not accessible when i try and it is not called files like its supposed to just a generic name and drive letter. also when i try to acess it it crashes explorer unless i wait for about 2 minutes untill it says u need to reformat this drive to use it. ive already tried to make it work on 2 computers 1 install of vista and 2 installs of xp with same results

does anybody have a solution for me dont wanna lose 300+gb of data
 

A:western digital external drive issues

Those are some of the classic signs that the drive is failing. Your options are to try some recovery software, free or otherwise, try to image the drive with something like Acronis True Image with the ignore bad sectors option turned on (check which version supports that option before using), or possibly running a program like SpinRite from www.grc.com targeted at the drive (Ideally making an image first to get what you can and then run SpinRite which may very well make it possible to recover all the data...or kill the drive if its a mechanical problem because SpinRite works the drive pretty hard.
 

3 more replies
Answer Match 80.64%

Hey,

Yesterday, I was working with my PC while my 1TB Seagate external hard (http://www.amazon.com/Seagate-FreeAgent-Ultra-Portable-External-STAA1000101/dp/B0045JLPMO) was plugged in via USB. The USB connection was a little bit loose.

Then when I was plugging a USB flash memory in, I noticed that the external hard was disconnected.
I connected it again, but it didn't appear in My Computer.
Here is the state in Disk Management and Device Manager:




After that, I plugged out the "SATA to USB converter" from the hard and connected it directly to SATA cable inside the PC case (like internal HDD), but this time nothing showed up in Disk Management, Device Manager and BIOS. However, it took a long time for the system to boot.


I searched and read lots of threads and tested some other stuff:





(It didn't appear in Minitool Partion Wizad).

I've got a lot of data on this HDD which really matters to me.
Any help is really appreciated.
 

A:FreeAgent 1TB External Hard stopped working (unknown, not initialized)

Hi there Sedhadi,

If your HDD is failing the manufacturer's tests it is probably dead. IF you need to get your data back look for a reputable data recovery company in the area.
Hope that helps.
 

1 more replies
Answer Match 80.64%

Hey

Yesterday, I was working with my PC while my 1TB Seagate external hard (http://www.amazon.com/Seagate-FreeAgent-Ultra-Portable-External-STAA1000101/dp/B0045JLPMO) was plugged in via USB. The USB connection was a little bit loose.

Then when I was plugging a USB flash memory in, I noticed that the external hard was disconnected.
I connected it again, but it didn't appear in My Computer.
Here is the state in Disk Management and Device Manager:

After that, I plugged out the "SATA to USB converter" from the hard and connected it directly to SATA cable inside the PC case (like internal HDD), but this time nothing showed up in Disk Management, Device Manager and BIOS. However, it took a long time for the system to boot.
I searched and read lots of threads and tested some other stuff:

(It didn't appear in Minitool Partion Wizad).

I've got a lot of data on this HDD which really matters to me.
Any help is really appreciated.
 

A:FreeAgent 1TB External Hard stopped working (unknown, not initialized)

7 more replies
Answer Match 80.64%

Yesterday, I was working with my PC while my 1TB Seagate external hard (Amazon.com: Seagate FreeAgent GoFlex 1 TB USB 3.0 Ultra-Portable External Hard Drive in Black STAA1000101: Electronics) was plugged in via USB. The USB connection was a little bit loose.

Then when I was plugging a USB flash memory in, I noticed that the external hard was disconnected.
I connected it again, but it didn't appear in My Computer.
Here is the state in Disk Management and Device Manager:



After that, I plugged out the "SATA to USB converter" from the hard and connected it directly to SATA cable inside the PC case (like internal HDD), but this time nothing showed up in Disk Management, Device Manager and BIOS. However, it took a long time for the system to boot.


I searched and read lots of threads and tested some other stuff:





(It didn't appear in Minitool Partion Wizad).

I've got a lot of data on this HDD which really matters to me.
Any help is really appreciated.

A:FreeAgent External Hard stopped working (unknown, not initialized)

Here are the screen-shots and images again:

6 more replies
Answer Match 80.64%

I have a Samsung external hard disk drive.
It doesn't detect on Explorer.

System Specifications

OS: Windows 10 - 64 bit
Notebook Model Dell - Inspiron 14 - 5000 series (i7 processor intel)
External HD - Samsung M3 Portable

DISK MANAGEMENT

Sometimes it appears on diskmgmt.msc, but sometimes does not.
Right now it's appearing as "Disk 1 - Unknown - Not Initialised"


DEVICE MANAGEMENT

I can see my hard disk under "Disk Drives" as "Samsung M3 Portable USB Device".
DEVICES AND PRINTERS

My external hd appears in "Devices and Printers" under "Devices".
But cannot be accessed.


MINITOOL - PARTITION RECOVERY

It finds the HDD, but "Partition Recovery Wizard" is not able to recover it.

ALREADY TRIED
Using another cable;
Connecting it in another computer;
Restarted computer several times;
MiniTool - Partition Wizard Free;

A:Disk 1 Unknown, Not Initialized - Samsung M3 Portable

Hi rafaelvidal,

Welcome to SevenForums,

1. Complete details of your Samsung M3. Model no: ?? Capacity ??
2. Screenshots: Screenshots and Files - Upload and Post in Seven Forums
3. No overlapping screenshots. In the Partition Wizard screenshot I can't see what is behind except that it is an MBR drive.

Please redo your post for the folks here to understand and help you. If you are not in the Americas please change the timezone (UserCP) so that we get to know whether you are sleeping or awake.

1 more replies
Answer Match 80.64%

I have this 160GB hard drive that I have not been using for a while, yet I am very sure it was working fine the last time I used it.

Today when I plugged it in to my new notebook that is running Windows 8.1 now, it doesn't detect my hard drive. I also tried on other notebook and it has the same issue. So I know the problem is most likely on the hard drive.

Using Command Prompt, it says Disk 1's status is "Online", but size is "0".

Here is the status at Computer Management:
Disk 1
Unknown
Not Initialized

I also tried to Initialize on MBR, but it returned me with "Incorrect function." message.

I tried "Troubleshoot" and the result says:
"USB Mass Storage Device is an older USB device and might not work with USB 3.0
Plug the device into an available USB 2.0 port..."
My notebook has 3 USB ports where according to the manual, 2 of them are backward compatible to 2.0... I tested on each, but it is still not working.

What should I do? Although I have not been using it for a while, I wish to check the content first before formatting it. I might have some forgotten, yet important files within.

Thanks in advance. Hope I can be assisted here.

A:HDD not Detected: Disk 1, Unknown, Not Initialized, Online

If the controller in the enclosure failed removing the drive and slaving it into a desktop PC may let you recover your files. If the drive failed there isn't much you can do.

52 more replies
Answer Match 80.64%

I am trying to recover data from laptop internal HDD use as an external hard drive to recover data from that HDD. I can't see my HDD in my computer but in DISK Managemnet, there is a message, "Disk 1 Unknown Not Initizalized"

Please Help!!

Thanks,

A:Recover Data from Disk that is unknown and not initialized

If the data is critical, and it sounds like it is.. the first thing I would do is use a software that makes a sector by sector backup or image of that uninitialized drive. That way if trying to make it readable by initializing it should hose it, you have a copy.

After that, if you know that the unititialized drive was at one time formatted NTFS then you might try initializing it with Partition Wizard freeware

But it may be worthwhile to talk to someone well versed in disk recovery. There may even be some dedicated forums around for that specialty.

If you get lucky and the Partition Wizard initialization shortcut works, then the files should be there after doing a non-destructive format as NTFS file system.

Assuming that's what it was to begin with.

3 more replies
Answer Match 80.64%

I ran BIOS diagnostics on a Dell OptiPlex 3010 yesterday and received an error code (2000-0142) - short self test unsuccessful. I pulled the drive and swapped a new SATA drive to get the user back up and running quickly. I'm trying to connect the drive with the error to my laptop using a StarTech USB 2.0 to IDE SATA Adapter. When I open Disk Management I see Disk 0 (my laptop drive) and Disk 1 (the connected drive). It says Unknown / Not Initialized. When I right click and try to initialize it says "The device is not ready." I've tried the more actions > refresh / rescan. Now when I right click the option to Initialize Disk is grayed out and I can only see Offline and Properties.

I browsed through a thread from about 2 years ago and couldn't find a helpful solution.

The drive: Western Digital 250GB SATA / 16MB Cache - WD2500AAKX

A:Disk Management - Unknown / Not Initialized Drive

Have you attempted to run Western Digital's Data Lifeguard diagnostic software? It has a short test and an extended test.

Are you trying to recover anything from this drive? Or just trying to find out if it's broken?

9 more replies
Answer Match 80.64%

Hello,

I have used the tittle from another thread as my issue is very similar, only none of what is posted there worked for me.

So I have a WD 500gb HDD. (Actually I am not 100% sure it is a HDD and not a SDD)
I have plugged it in various PC and laptops. When doing so, you get the usual sound que. It also installs the driver according to the little pop up window.
However after that, the drive is not visible in "My Computer".

When I check the drive in Computer Management>Disk Management, it wants me to initialise the disk. Which, I know I do not want to do (thanks to one of your earlier posts) as this will over write my data.
In Disk Management the disk is "Unknown" and "Not Initialised" It also does not give any volume. Pics of both of these attached.

I have tried using Partition Wisord free. It does not even see the drive.
I have tried using Photorec. It does not see the drive.
I have used R-Studio. It does see the disk, but I am not able to scan it. Again also no disk volume. Again Picture attached.

I am hopeful for a solution, as I feel like the symptoms suggest that I do not have a head misalignment. But I might be wrong on that.

Hoping for someone with some mad skills to help me out here.

Thanks in advance!
Variable

More replies
Answer Match 80.64%

I am experiencing the same issue as with jenny123 but with an additional problem. I am troubleshooting a Seagate FreeAgent GoFlex 1TB external hard drive for my buddy. It is previously working but one day, it is not detected anymore by any device. It is found in the Disk Management however, it is listed as Unknown, Not Initialized, and not showing the partition as shown in the screenshot.


When I try to change it from Offline to Online, I am encountering the error:
"Virtual Disk Manager: The system cannot find the file specified"

I also used the DISKPART in cmd but it is not showing Disk 1 as shown below.


The external hard drive is found in disk drives but it is not showing it's model name.


I tried all the recommended software (partition wizard, testdisk, icare) but still no luck. I also tried searching online for an answer but there's no closure to their issues as well. Hope someone can help on this as he need a) the drive and b) recover the files in the external drive. Thanks!

EDIT: The drive can be seen in the Devices and Printers as shown below.

A:Disk unknown, not initialized, and not showing partition

Hi

For any serious troubleshooting, diagnostics or recovery attempt, you should always connect an HDD to a direct SATA port. Usually you can easily remove the header of any Seagate Golex drive and then connect it to an internal SATA port.

Let us know what "Disk Management" reports when you connect the drive directly.

4 more replies
Answer Match 80.22%

Hi,

I'm new to this forum. Can someone please let me know the life expectancy of a Western Digital 250 GB external hard drive? It's model WD2500B011. Thanks!
 

A:Life expectancy of Western Digital external drive

10 more replies
Answer Match 80.22%

Hey guys, I have a Western Digital External Harddrive that's 1TB. Its probably been a year and a half old now but recently whenever I would plug it in it would take really long to load. Now currently, whenever its plugged in, instead of showing up as My Passport (G like it always did, its reading as Local Disk (G and Windows Explorer freezes everytime I even attempt to click it. Help please, I have over 300 gigs of music on it that I need for parties as I am a DJ.
 

A:Western Digital 1TB external hard drive problem

Have you tried accessing this drive on another computer?
 

3 more replies
Answer Match 80.22%

Hello everyone,

I have a WD 120GB external hard drive that is not being recognized by my computer anymore. It just stopped working.

When I plug the USB cable in, I get the following message - USB Device Not Recognized. One of the USB device attached to this computer has malfunctioned.

Also, I have right-clicked on my computer and then the Manage option, and under Disk Management, I do not see the drive.

I have all of my sports games and music on the drive. I just need some help on how to recover the data on my drive if my drive is corrupt which it looks like it is now.
 

A:Western Digital external hard drive problem

USB device (particularly a drive) not recognized can be a USB power issue

Are you plugging into a laptop or desktop?
Does the drive have it's own power cord? Is it plugged in?
 

1 more replies
Answer Match 80.22%

Good afternoon,
I am sure this has been mentioned on here many times, but every time I search for my problem, I always get the same results: Third party this, format this, backup your data that.

Here is what is going on. I have a 2TB external hard drive that is more than 90% full. backing up my data via third party software is not an option because I don't have room to store the data anywhere. The copious amount of data on the drive is also why I can not just simply format the drive to change the file system. I have also tried a couple of methods involving check disk commands and using disk management. neither of these methods have worked out in my favor. This problem has really shaken my confidence with computers and troubleshooting. up until this point I thought I was pretty well educated on fixing stuff like this, but I really can not figure this one out.

So here's the summary: large hard drive, no formatting, no backing up the data, RAW to NTFS.

Thank you.
 

A:2TB Western Digital external hard drive Raw to NTFS

I'm still confused. What is it you want to do?

Try Recuva, if you think your files have been deleted!
 

12 more replies
Answer Match 80.22%

Is it not a good idea to leave it on with my computer all the time? I've heard mixed comments on this. My computer is on about 17 hours a day, and it gets shut off at night most of the time. Any advice would be appreciated.
 

A:Solved: New Western Digital External Hard Drive

7 more replies
Answer Match 80.22%

My computer shows all the files on my External hard drive, but I cannot access them. I get an error message that says the files are not found. I tried a data recovery, but the program cannot access the hard drive. Whats next?
 

A:Cannot access external hard drive ( Western Digital)

I would run CHKDSK /R driveletter:

If that doesn't work, I would remove the disk drive from the enclosure, install it internally to a desktop computer and try CHKDSK /R driveletter: again.
 

1 more replies
Answer Match 80.22%

Hi to all (and happy new year!)

I want to buy a 2.5" external drive, but as you can imagine i don't know which one.
I have already opened a thread like this in tom's hardware:

[ I can't post the link due to rules, please google username gouzou in tomshardware to find the thread ]

but i wanted more like a debate on this matter.

The competitors are:
1) WD my passport Elite 5400rpm, 750gb
2) Seagate Goflex Pro 7200rpm, 500gb
3) Samsung S2 HX-MTA64DA, 7200rpm(i think..), 640gb

WD and Seagate come in same price, Samsung $20 more.
Please consider rpms, density of data, reliability and only usb3.0 or esata for your verdict.

I mainly want the drive to have high write rate.
 

A:Western Digital vs Seagate vs Samsung External 2.5"

Well for the start all those have preloaded software on them, if you like them or no thats up to you (for backing up your media).

the Seagate Goflex Pr haves some nice features, but only if you have a device to use it, ill say its between the WD and the Samsung, obviusly the Samsung will be faster but the WD haves 90Gigs more,its up to you if you want more speed or those 90Gigs more.
 

1 more replies
Answer Match 80.22%

pl help extra local disk drive just 1tb over all system my os windows 8.1 Lenovo b490 pl help me

A:1TB Western Digital External hard drive crashed

You need to post more information about what exactly happened or what is happening now. Just saying "external hard drive crashed" is not informative enough.

3 more replies
Answer Match 80.22%

Hello everyone,
I have a WD 500GB external hard drive that is not being recognized by my computer anymore. It just stopped working. When I plug the USB cable in, Windows recognizes that the device is there, and says that it has installed the approapriate software for the device and it is ready to use. However, the drive does not appear in My Computer. Also, I have right-clicked on my computer and then the Manage option, and under Disk Management, I do not see the drive. I have all of my sports games and music on the drive. I just need some help on how to solve this problem.
 

A:Western Digital external hard drive problem

Firstly confirm the external drive and USB cable works in another computer
This will eliminate the Drive and cable, from your computer
 

77 more replies
Answer Match 80.22%

operating system: win XP

external hard drive: western digital WD 5000AAK

my brother just took my external hard drive to his friend to copy some series from him (vista computer!!!) and when he connected the hard drive to our PC again and opened the "series" folder, the hard drive crashed, closing everything including explorer.exe. after some seconds, explorer shows up again. we never had this problem before, i suppose the problem exists because of the different operating systems

i would appreciate your help!!!
thank you!!

A:western digital external hard drive keeps crashing

can anyone help me???

3 more replies
Answer Match 80.22%

I have a 80 gig external hd that i store all my programs and other files on while just using my 10 gig internal hd for windows pro xp sp2 and its updates. Whenever I restart my computer or shut off and turn back on it makes it to the screen where it checks for all boot devices and master/slave drives, but whenever I have the external plugged in at boot it will not try to detect anything it will just hang there. Then if i unplug the external drive and restart it boots up fine and then i just plug back in the external. This is a problem since i have all my programs on the external and if i forget to plug in the external nothing works. Any help appreciated.
 

More replies
Answer Match 80.22%

A friend of mine thinks he has fried his 120GB Western Digital External USB hard drive and wants to know if there's any way to retrieve the data and/or fix it.
It is a WD Model WD800B008-RNN 120GB drive.

What he did was he accidentally plugged the 30V power adapter from his printer into the 12V hard drive. He brought the drive to work today and I can even smell the fact that it is slightly burnt.

He says when he plugs it in now, the two lights on the front (one green and one red) light up, and his computer seems to recognize that the drive is there, but he can't access it.

Is there anything that can be done to recover the data? Or is the only possibility that of bringing it to a disaster recovery company which charges an arm and three legs just to attempt to fix/recover it (which often still isn't possible).
 

A:Possible Fried Western Digital External USB Hard Drive

9 more replies
Answer Match 80.22%

Hi all,
Got a Western Digital My Book WD2500 032-001 External Drive with issues.
Had it for 2-3 years just for back-up. The other day it just started clicking so
I turned it off and back on. Since then, it starts up, clicks a few times, and then you
can hear it wind down. Green light stays on as normal. Can't see it in My Computer or
device manager.
Searched online and didn't really see too much other than remove it from the case and insert
in a desktop so this is what I did. Put it in an XP system. When I turn the PC on the drive clicks
a few times and the computer gives me a black & white screen that shows my CPU, ram, drives,
at the bottom it says ERROR 0200: Failure Fixed Disk 1, Del to Setup or F1 to resume.
When I resume it starts fine but can't see the the WD drive in My Computer, Disk Mangement, or in Bios.
Not sure what the jumper settings should be although I did search and I put them at what
I think are slave settings. Don't know if I may need to download some drivers for the system to see the drive or what.
The data isn't too important but would like to get at it if I could.
Thanks for any help!
 

A:External Western Digital Drive Clicking & Can't Access

Typically, this means your drive is dead and salvage is very expensive.
 

1 more replies
Answer Match 80.22%

Hello!

First time poster (not sure if I've posted in the right bit).

I've got a Western Digital Elements 1TB USB2.0 external hard drive (black if you was wondering) and this afternoon, for reasons I can't figure, it's stopped working properly, even though it was working this morning. ALL my music and work files are saved to it and not to my C drive because I was told it was a better idea.

I first noticed when I went on iTunes and 95% of the songs won't play, the little exclamation bar doesn't come up and say that the file can't be found. It simply won't play. I've tried opening the songs that won't open in VLC player and Windows media player, but they say "File reading failed" and "Windows Media Player cannot play the file. The Player might not support the file type or might not support the codec that was used to compress the file.", respectively. These are songs that I have download from iTunes and have always worked up until now.

When I open a file in Microsoft Word, it opens up with no document and a pop-up box (not sure the correct term) comes up saying "This file could not be found."

The laptop that I use is a Sony Vaio (not sure the exact model details).

Anyone got any ideas what could be going on?

A:Western Digital Elements 1TB USB2.0 External HardDrive

If you have your WD drive plugged in, is it showing up in Computer? Can you double click that drive letter and open it up? You can also go to Start/Search and type diskmgmt.msc and Right click the diskmgmt.msc icon in the search results and Run As Administrator. In Disk Management do you see your drive there?

5 more replies
Answer Match 80.22%

Hello, thanks for taking the time to read this.

I enjoy making short films as a hobby and I run a couple YouTube channels that I upload to frequently. I went to open up one of my project files in Sony Vegas Movie Studio but for some reason, it took ages to open up. I had to sit there for a minute or so just for the program to begin and once it opened it took maybe two more minutes to open the project file.

The program was running really slowly and it was sluggish to try and edit anything. At first, I assumed it was a problem with my computer. It had been working just fine the day before so I rebooted the computer and tried again only to confront the same issue once more.

I have a 1TB HDD in my computer and a 1TB Western Digital External HDD that I use to store most everything that had to do with my films. I always have the External HDD plugged into my computer.

Anyway, the reason I think it's the External Hard Drive failing is because I noticed going into Windows Explorer that any time I would open a folder on the actual computer's HDD it would open just fine, but opening a folder on the External Drive would have me wait for about 20-30 seconds.

After this, I ejected and unplugged the External Drive and tried to open a Project File in Vegas that only used things stored on my computer and it loaded just as quick as always. So I would be lead to believe that the reason it was running so slow is because it was loading a Project File that used components stored on the Exter... Read more

A:Western Digital 1TB External Hard Drive Failing

Have you tried plugging the external into some other port on the PC?

You need to go to WD web site and download their disk tool for that particular drive. It will have a couple of tests. Try the simple quick one first.

And look up the return procedures for the drive at the WD web site if it fails the drive tests.

You might want to make an image of the drive with a tool like Macrium to preserve whatever is now on it in the current state.

6 more replies
Answer Match 80.22%

Hello,

I've had a WD 1tb external hard drive for several years now. Recently I've been unable to turn the power off on it using the on/off switch in the back. I will hold the power switch like I normally would turning it off. Instead of the power going off it just stays on and the blue light in front starts flashing. I mainly would like for the drive to be shut off at night before I put my pc into sleep mode. Mainly to conserve energy and to prevent the hard drive from over heating and or crashing. A few hours ago I decided to just unplug the external's power chord and shut it off before sleep mode. When I plugged it back in and took my pc out of sleep mode, a window came up and said Windows needed to restart. After the restart Windows started running a tad bit shifty. Any feedback would be greatly appreciated.

Thanks,

JDJD

A:Western Digital External Hard Drive Will Not Switch Off

I would suspect its just a switch problem you cant just turn it off you must dismount it first or it can be corrupted

3 more replies
Answer Match 80.22%

How do I reformat my 320GB WD Passport Elite? I really don't know anything about computers or hard-drives, and I can't figure out how to do this. Help would be much appreciated!
 

A:Reformatting a Western Digital external hard-drive help

Go to Computer Management-Disk Management locate the drive in question, right click on it and select format.
 

1 more replies