Tech Problem Aggregator

Compaq Presario audio problem

Q: Compaq Presario audio problem


I have Compaq Presario C784TU laptop with windows 7 updated on it.

Recently while watchng a movie,the audio suddenly started giving problems.
i updated my audio driver in the device manager and it installed Conexant High Definition Audio Driver 221. After installing that,my audio completely stopped working.

Also,that my headphones are working but only the speakers have stopped working.
I have checked all the settings and also i dont think there is any problem with the hardware.

Could any one please help me with this.


A: Compaq Presario audio problem


I would suggest you to run Windows Audio Playback Diagnose and Repair from the below MS FIX-IT:

If the issue still persists, then go to control panel/sound/speakers/properties/advanced/restore defaults.

If nothing works, I suggest that you uninstall and reinstall the drivers for your Audio device. This will reset all Audio Components.

Kindly revert and let us know if that fixes your issue.

1 more replies
Answer Match 84.84%

Please help!!! I have been searching for almost 3 days now in different forums for an answer and can't find ANYTHING that will work!!! SO FRUSTRATED!!!

I have a compaq presario r4000 laptop that I just upgraded with more RAM and windows 7 which is awesome and everything went totally smooth EXCEPT my audio won't work!!! It says the driver is not correct and have tried installing a few different ones and nothing has worked for me... I have seen plenty of people online that have started threads that have the same problem but no one so far has had a solution...

Any help at all would be greatly appreciated!

Compaq Presario R4000
Windows 7
cpt4370a Conexant ac-link audio

A:Compaq Presario R4000 Audio Driver - Windows 7 problem


Make sure your speakers are set as the default device in Control Panel>Sound.

4 more replies
Answer Match 74.76%

I have a Compaq Presario R4000 notebook computer running Windows XP. For some reason the sound works okay at first but then starts to break up and become unreadable after 15 - 20 minutes. I tried downloading and installing new audio drivers from HP but that did not solve the problem. Has anyone else encountered this and been able to solve it?

More replies
Answer Match 74.76%

Hello there,
The audio was working perfectly a few weeks ago, but it suddenly stopped. I thought it was the drivers, so I re-downloaded them and tried to install,, but after a few seconds of it showing the "Initializing application" thing, an error pops up that says "ERROR: Driver Installation Failed: Could not find the MEDIA device for this driver" or "ERROR: Driver Installation Failed: Could not find the device for this driver".

Also, the taskbar icon shows a red X over the sound thing, and it says "No Audio Output Device installed" when the mouse is left over it. In the "Playback" and "Recording" tabs, it shows there's none installed, although this computer has an in-built mic too.

I really don't know what to do. What do you guys need me to tell you about the computer so that you can help me?

(Compaq Presario F700 (F756LA) with genuine Windows 7 Ultimate x64)

A:Compaq Presario F756LA - 7 Ultimate x64 - Not getting any audio

It may sound daft, but have you made any recent changes in your bios?
You may have a setting in there for your audio device, it maybe set as disabled or set under the wrong configuration. Im unsure when it comes to Compaq bios but if you have an option for AC97 then make sure its enabled.

Let me know how you get on, I will try help you further if needs be


9 more replies
Answer Match 74.76%

I just downgraded my Desktop compaq presario SR5233WM to Windows XP but I can't find any drivers for Audio, and network, can someone direct me to the right drivers please and where i can find them... i've searched but i didn't find any drivers for this computer.

Thanks for your kind help!

A:Compaq Presario SR5233WM audio drivers

Have you tried the original HP/Compaq drivers? The Vista one should work with XP.


2 more replies
Answer Match 74.76%

i was just given a compaq presario 6265aa desktop computer. it has xp pro on it according to the systems devise drivers i do not have a multimedia audio controller driver loaded. i have tried to determine what type of multimedia controller built in the board but no luck. does any one know? and where i can get the driver. the board is a k7 system board 26167-002.


A:Compaq presario multimedia audio controller

Compaq/HP don't have a sound card driver on their page, so I'm assuming it's from Realtek. Try getting the newest drivers from their page.

1 more replies
Answer Match 74.76%

I have a really old computer (1999). and I had windows xp on it after having me since 1999. but after a few months of having xp on there it fried my hard drive (bought a new one). Now I am using Windows Vista home basic on my computer and it works fine. But the problem is that I can't find any drivers neccessary that will work with my OS.

The sound card is built into the motherboard I think, it's plug and play really.

I've been searching random sites all day for these drivers but none of them really seem to work?

help would be much appreciated.


A:Audio Problems On My Compaq Presario 5000

Post the motherboard details please

3 more replies
Answer Match 74.76%

Hello there,
The audio was working perfectly a few weeks ago, but it suddenly stopped. I thought it was the drivers, so I re-downloaded them and tried to install, but after a few seconds of it showing the "Initializing application" thing, an error pops up that says "ERROR: Driver Installation Failed: Could not find the MEDIA device for this driver" or "ERROR: Driver Installation Failed: Could not find the device for this driver".

Also, the taskbar icon shows a red X over the sound thing, and it says "No Audio Output Device installed" when the mouse is left over it. In the "Playback" and "Recording" tabs, it shows there's none installed, although this computer has an in-built mic too.

Yesterday, I thought it had gotten fixed, because the sounds was working again! I didn't really do anything. I was on the bios configuration thing, and I clicked the Delete button by mistake, and it went "BEEP". It was weird, but I didn't look into it, and I didn't actually do anything in the BIOS. So, I restarted, and the sound was back, and the X on the taskbar Volume icon was gone.

Weird thing happened, though. It stopped working all of a sudden while I was listening to some music. I freaked out, obviously. I went ahead and restarted, and it came back. But then it happened again, a few hours later. I turned it off, and turned it on again the next day (today). It didn't come back. So, I tried resta... Read more

More replies
Answer Match 74.76%

Hello there,
The audio was working perfectly a few weeks ago, but it suddenly stopped. I thought it was the drivers, so I re-downloaded them and tried to install, but after a few seconds of it showing the "Initializing application" thing, an error pops up that says "ERROR: Driver Installation Failed: Could not find the MEDIA device for this driver" or "ERROR: Driver Installation Failed: Could not find the device for this driver".

Also, the taskbar icon shows a red X over the sound thing, and it says "No Audio Output Device installed" when the mouse is left over it. In the "Playback" and "Recording" tabs, it shows there's none installed, although this computer has an in-built mic too.

Yesterday, I thought it had gotten fixed, because the sounds was working again! I didn't really do anything. I was on the bios configuration thing, and I clicked the Delete button by mistake, and it went "BEEP". It was weird, but I didn't look into it, and I didn't actually do anything in the BIOS. So, I restarted, and the sound was back, and the X on the taskbar Volume icon was gone.

Weird thing happened, though. It stopped working all of a sudden while I was listening to some music. I freaked out, obviously. I went ahead and restarted, and it came back. But then it happened again, a few hours later. I turned it off, and turned it on again the next day (today). It didn't come back. So, I tried restarting again, but i... Read more

A:Compaq Presario F756LA - 7 Ultimate x64 - Not getting any audio

You can get cheap usb sound cards (if you have a spare USB slot)

19 more replies
Answer Match 73.92%

I require audio driver for presario laptop 2514AT.I am using Windows XP.Can any body help.Thanks.Rajas3 

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Answer Match 73.92%

I have a laptop from compaq that has windows 7 on it. There is not a compatible driver for audio that i can find. IF anyone can lead me to a driver to install for sound let me know.
The Zilliak.

A:Compaq Presario V3000 no audio driver issue

Was this laptop upgraded from XP to Windows 7?

1 more replies
Answer Match 73.92%

I formatted my Presario 5000 and installed Windows 98 (Windos ME was previously installed) but I can't find the drivers to make the sound card (which is on board) work. If someone could tell me where to find this software I'´be very thankful.

A:Compaq Presario 5000 BW314 Audio Drivers

Go to and select the support section. Then enter your PC model number.

1 more replies
Answer Match 73.92%

Hi, I'm trying to find a replacement audio socket for a Compaq Presario CQ57.

All it says on the component is 120204

Its soldered on to the motherboard.

Anyone know any where I could find one.

Pics of both sides:


More replies
Answer Match 73.92%

I bought a Compaq Presario C702 having only free DOS as OS.. I installed windows XP and i cant find a suitable audio drive and a VIDEO DRIVE...Worst part these are not available on the HP-Compaq Website as well....Wonder if someone could help.....Thanks....ROCK ON!!!!!!!!!!!!!

A:Audio and video driver for Compaq Presario C702

get driver magic, works for me, and many others.

1 more replies
Answer Match 68.46%

Hello-have prev worked with Compaq tech support 3 sessions but still have same problem with video. Until recently, I could watch MSNBC video OK. Have never been able to watch CNN video. No new software has been added to computer recently. Now, when I click to see video on MSNBC, it acts like it's going to open, then get x in corner and says done in taskbar. Then screen comes up telling me to install free software and a link to windows media player 10. I do this, it loads as it should, and I try to install as normal. At end of installation, it gives me error message from Windows Media Technologies. It says"this version of WMT is incompatible with this version of windows. For more info view the info at the Microsoft website". Have tried this several times. Have gone thru several scenarios with compaq and tried many different remedies. Have tried to uninstall all WMP entirely and reinstall. Many restarts. Disc popup blocker, antivirus, firwall, defrag, run programs that compaq had me try. Same prob now. Have the 8 system recovery disc's from compaq if all else fails but don't want to do that if it can be corrected any other way.

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Answer Match 67.62%

I bumped my laptop this morning on the mouse pad (the thing you run your finger on to move the mouse curser) pretty hard and my laptop shutdown, as I went to power it back on it wouldn't turn on. I can click the power button all I like nothing will start up. I took off the caseing above the RAM and hard-drive and made sure they didn't shimmy loose, after I made sure neither was loose I put the covers back on and I'm still having the same problem.
I have been having hard-drive problems latley and have to replace the hard-drive but thats beside the point.(Laptop only works in safe mode with networking). I have someone who wants to buy it with the current hard-drive problem due to the great price I offered. But I am ensured that theire not going to buy it if the damn thing wont power on.
The power cord and battery work just fine. (Was working good last night) Could somthing be loose? I have read tons of articles on this matter and nothing I saw applies to me. Would this have somthing to do with the CPU and Motherboard parts getting loose enough so it cannot recive power? Or is this one of them problems when I have to either take the whole damn thing apart and sauder stuff or what? Any imput will be greatly apreciated.

A:HP Compaq Presario F700 problem

You need to disassemble the case to get to the MousePad unit... remove, adjust, and replace it, then remove or disable the current touchpad drivers, and reinstall them from a Presariou download...
It there is any permanent damage, you will see it, but usually it is an adjustment of components.

4 more replies
Answer Match 67.62%

When starting this pc it will load the BIOS but is then unable to load the Win XP software. It gives a message stating that it is unable to find the system software telling me to initiate the repair process.

By pressing the 'r' key a restart of the pc is initiated causing the pc to reboot. Sometimes the boot process will find the systems software and other time I will need to press either the F1 key to go into the BIOS setup and the exit or press the F8 key to go into safe mode startup to cause the pc to find the system software and thus start up.

This pc has all of the latest updates from Microsoft loaded onto it. The XP version is 2002 and with service pack 2 installed.

I have run the PC-Doctor software installed on the pc which tells me that there are no problems with the hard disk. That being case, is the problem with the operating system? If so how might I obtain the repair disk the BIOS is asking for?

Any help would be appreciated!

A:Compaq Presario startup problem

Your pc should have came with a XP Installation Disk. All you do is insert the CD in the CD Tray and reboot. When it ask to press any button to boot from CD, press any button and the CD will start to load files. Once that is complete (usually 2-5 minutes) press ENTER the press R to repair Operating System

1 more replies
Answer Match 67.62%

Hello all...
I recently wanted to install a program which told me i halfway through the installer that i had to have SP3 to run it.
So i googled sp3, went to the microsoft website and downloaded it.
My pc started to do the loop reboot thing thats assicoiated with amd processors..of course i didnt read up on this before i installed it.
So i researched how to fix this problem and came up with alot of different solutions.
I went to go get the xp disk. Inserted it in the drive and pressed F10 upon startup which launched the system recovery thing for compaq. I clicked recover or whatever and it started to do its thing, next thing i know its reinstalled xp...
So im thinking its wiped everything and installed a fresh version of XP which is not the case.
It still shows the programs in the program list but i cant use them and when i look at the C: drive capacity, there is still the same amount taken up and a little bit more, as i had previously before the crash.
Ive kinda worked out that its installed itself over the top of my older xp? but i dont know how to get this back
Please help!

A:Windows XP Compaq Presario Problem.

7 more replies
Answer Match 67.62%

My Compaq Presario X1000 has a problem that i find impossible to fix. What happens is that when I turn on the pc, it doesnt respond and just stays blank even though all the lights are on. When i learnt about the pressing the top of the f6 button while turning it on, it works. But during using the pc, it would somehow flicker and turn black again. Is there any way to permanently solve this problem?

A:Compaq Presario X1000 problem.

It sounds like you have a hardware problem. Maybe a power short. Maybe a bad power cable or connector. Maybe a bad motherboard. The possiblities are nearly endless.

If you feel that you are not skilled enough with notebook hardware, consider taking it to professional. Often they will diagnose for free or little money.

1 more replies
Answer Match 67.62%

hi folks, need help fast,

hi hope you can help i have a presario compaq which when i brought i went into some set up and where as when it loads it asks for a password before it loads.. i now want this off as its just annoying!!! i have the password luckily but whenever i go into it before it loads by pressing esc and try and disable it, and save config its still asks for it when i reboot any help or advice im really willing to pay i even have tried to defualt it and save but still asks any help would be amazing

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Answer Match 67.62%

i used to have win vista , move to win 7 ultimate , no audio anymore , can you help me?
[ Sonido DirectX ]----------------------------------------------------------------------------------------------

[ Controlador primario de sonido ]

Propiedades del dispositivo DirectSound:
Descripci?n del dispositivo Controlador primario de sonido
M?dulo del controlador
Buffers principales 0
Tama?o de muestra min/m?x de los buffers secundarios0 / 0 Hz
Formatos de sonido de los buffers principales Ninguno
Fomatos de sonido de los buffers secundarios Ninguno
Buffers de sonido (total/libres) 0 / 0
Buffers de sonido est?ticos (total/libres) 0 / 0
Buffers de sonido fluidos (total/libres) 0 / 0
Buffers de sonido 3D (total/libres) 0 / 0
Bufers de sonido 3D est?ticos (total/libres) 0 / 0
Buffers de sonido 3D fluidos (total/libres) 0 / 0

Funciones del dispositivo DirectSound:
Controlador certificado No
Dispositivo emulado No
Tama?o de muestra preciso No soportado
DirectSound3D No soportado
Creative EAX 1.0 No soportado
Creative EAX 2.0 ... Read more

A:problem w mi lap v3417la compaq presario

Have you update the drivers from the HP/Compaq website?

7 more replies
Answer Match 67.62%

Hi there!,

I have a Compaq Presario 1400 notebook model 14XL355 (celeron 667). It came with 64 MB of RAM (integrated). I have just bought an additional 128 MB of RAM (branch infineon, model hys64v16220gdl-7.5-c2), but when I connected it, my laptop did recognize only 64MB. That is, now my laptop says I have 128 MB when I am supposed to have 192MB.

Any idea about what's happening?


A:compaq presario RAM addition problem

6 more replies
Answer Match 67.62%

I just got a used Compaq Presario V2000 laptop. It was working fine but it was running slow and there were some other problems so I formatted the drive and installed windows xp. Now, all of the hardware is unrecognized. The speakers arent found, the video card isnt found, the monitor, wifi internet, etc. Everything either isnt found or its generic so under monitor it just says "Video Monitor". Can anyone help me with this? I got it used so I dont have a recovery disk or anything. Here are the specs:

1.7 or so Ghz Amd Sempron 3100+
around 896mb of ram
128mb ATI RADEON video card (forget which one)
Altec Lansing speakers

Thats all I know from the top of my head. It would be greatly appreciated if someone could help me.

A:Compaq Presario V2000 Problem

6 more replies
Answer Match 67.62%

My desktop goes straight to this screen. And nothing else happens.

A:Compaq presario booting problem! Help!

Some more info would really help. Make and model, what is the screen it goes to?

Can you get to the safe boot menu (F8 on startup)?

19 more replies
Answer Match 67.62%

I have a Compaq Presario SR1650NX that is probably about 3 years old. It locks up during start up on the Windows Microsoft XP screen. I don't even know where to start to fix it or figure out what's wrong. Any suggestions?

A:xp compaq presario start up problem

Can you start the machine in Safe Mode?

This is accessed by tapping the F8 key during startup (you'll probably need to do this about once every two-to-three seconds from the time you turn the machine on - shouldn't take more than 20-30 seconds to reach the menu), and selecting Safe Mode from the menu that appears.

4 more replies
Answer Match 67.62%

Hi All

I own a Compaq Presario F551AU laptop. It has been playing up so I used the HP system restore feature to restore it to factory settings. This meant that all data would be destroyed as the disk would be formatted as part of the process. Part of the process was to back up all other data which I did to a USB disk and it worked perfectly. The computer was then formatted and restored to factory and all works fine.

Now comes the problem.

When I use this to restore the back from the HP resotre utility is does not find the disk drive with the back up on it. Yet I can access the drive and find the back up files manually. Part of the back up file is an application which also sets the process as well. This also does not find the necessary files.HP say sorry no idea and of course windows back up does not recognise it.

Lots of important data on this. If anyone can help I would appreciate it very much.



A:compaq presario restore problem

Try this.

1 more replies
Answer Match 67.62%

hi, i have problem with my compaq presario m2000. i cannot it turn on.
it only displays the compaq logo. Pliss help me.Sory for my english.thank for you help.

A:compaq presario m2000 problem

13 more replies
Answer Match 67.62%

My Compaq Presario 2100 boot up to this:
PreBoot Execution Evnironment
PXE_E61 Media Test Failure. Check cable.
Then tries to reboot again.

Then I use the QuickRecover CDs that comes with my laptop. I get this:
Exception 0E ErrorCode=0004
CauseWay Error 09 Unrecoverable exception.
The CD eject.

Then I try to boot from the MS OS CD.
I managed to get into the recover mode and get a c:\
I tried chkdsk, fdsk, but got invalid drive.

Looks like my harddrive is gone.
I want to get a bigger drive 40GB from the same manufacturer(Toshiba), will it be compatible with the BIOS, etc?
I tried to manually pull out the harddrive from under the front of the keyboard. But I don;t want to break anything in so doing. Any ideas?

Any suggestions is much appreciated.

A:Compaq Presario Boot problem

As I ahve been working with computers my whole life you must be one person that might not know a lot. I am not calling you a liar or anything but I do not believe that your hard drive is under the keyboard as HP owns compaq and I ahve not seen an HP note book that has a Hard Drive under the Key Board. I believe your hard drive is under tha lab top or at the front. Mind it being you will have to take some screws out and go hunting.

On anoter note if your Hard Drive was fried yur lap top would not even reconize it. There for Ibeleieve it is a windows installaion problem I think yiou said you are using Win XP. If you are do a full format of your Note Book and try to reload the boot disks. If the boot disks dont work the just load windws as your boot disks might have a problem or are corrupted with scratches mis use etc.

Need any more help IM me.

2 more replies
Answer Match 67.62%


Here's the problem:

Someone asked me to see if I could upgrade an early (old) Compaq Presario 5WV254 computer. The first thing I did was max out the RAM (768MB) using Crucial's 'certified' Compaq modules.

This dinosaur has a 40GB hard drive and an nVidia 8MB graphics card. I placed Windows XP Pro into the drive and proceeded to format the drive with NTFS. Everything went smoothly, and the machine rebooted after installing the drivers, etc.

Unfortunately, instead of continuing to proceed with the usual installation process, it starts the initial setup process over and over (I let this happen about 7 times) and will not complete the installation.

I've performed upgrades on lots of these older Compaq Presarios, but have never encountered this before.

Does anyone have any ideas as to how this issue can resolved?

Thanks in advance.


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Answer Match 66.78%

After purchasing (1) 128 MB SDRAM, PC133 RAM stick for my old Compaq Presario, Model 5822, with a Pentium II processor, 550 MHZ, I realized that the "Computer Wiz" sales kid at the Best Buy didn't know what the heck he was talking about.

After a search here, (what I should have done before buying) I checked the following sites that were recomended by the TG members:

Apparently, I should have bought 1(or 2) PC100, SDRAM RAM stick(s). However, I still have a few questions that I hope someone will answer:

1) & say that the maximum memory for this computer is 256 MB, while says that the maximum possible is 512 MB. The computer has two RAM Slots (64 MB & a 32 MB). Who is right?

2) On the package of the new, ill purchased, 128 MB PC 133, it shows also 16x64. What does this mean? Should I watch out for these numbers during my next trip to BEST BUY?

3) Whats the deal with DDRAM, SDRAM, RAM, .....Which one is right for my computer?


PS. In case anybody is wondering, I put in the 128 MB RAM along with the existing 64 MB RAM. The Computer displayed (counted) the RAM up in the top corner (white characters on a black sc... Read more

A:Another RAM Upgrade Problem~Compaq Presario 5822

11 more replies
Answer Match 66.78%

Hello all,
I have a machine here that was working fine up till 2 days ago. And now it won't boot up. There is no POST, the monitors LED cycyles (indicating it is connected to the tower and in power save mode), and no beep codes. The LED's on the front of the tower are lit (both power and HD) and the power supply fan runs but that is it. The HD does not spin nor does the CD drives eject buttion fuction (indicating no power). The whole unit acts as though it is in sleep mode.

I am gussing the power supply failed, anyone else have any experence to the contrary or have other ideas?

Oh I also tried wiping the CMOS but to no avail. Any help with this is appreaced.


A:compaq presario 6000 boot problem

12 more replies
Answer Match 66.78%

I've just bought a Compaq Presario v6000 with vista - the Wifi connection to my DLINK router if giving me intermittent problems.

The link to the router seems to remain up but i lose my connectivity to the internet. This can happen if I leave the unit idle for a few mins or I hibernate/sleep the unit. The only way I'm able to the re-connect is to shut down and restart the Laptop.

Has anyone seen this before?

A:Compaq Presario v6000 Wifi problem

See other posts in this forum - seems there is a known hardware problem with the laptops and wireless networks. I am having the same issues with mine. Only mine is out of warranty and dont really want to send it away for repairs.

2 more replies
Answer Match 66.78%

The symptoms of this problem are so specific. I hope someone recognizes them.

My computer will not finish booting normally. The screen will either remain totally blank or else it will begin booting only to go blank or sometimes some small section of the screen will be repeated all over it. The boot up process always fails in one of four places:
1) The screen will remain totally blank on power up.
2) The COMPAQ logo will appear for 2 or so seconds then it will fail.
3) The COMPAQ logo will come and go, then the cursor blinks in the upper-left corner for a few seconds, and then it will fail.
4) Windows will start loading and "Microsoft Corporation" will appear on the screen for about 1/2 seconds, then it fails.

On all occasions, the fans and LEDs will turn on, and the HD and DVD make noises.

This is the part I hope will be a huge clue to some of you out there. If anything appears on the screen during two consecutive attempts to turn the computer on, then it will always successfully finish booting on the latter attempt. It will never finish booting unless this happens.

What is strange is that it seems to know whether something appeared on the screen during the previous attempt, because during the one immediately after that, the screen almost always remains totally blank. So at most something will show on the screen only every other time I turn the computer on.

It usually takes a large number of tries before something will appear on the screen during two consecutiv... Read more

A:Strange Boot-Up Problem Compaq Presario

13 more replies
Answer Match 66.78%

hi guys i am new to this forum and i am not very familiar with hardware part so i
am having a compaq presario b1011 notebook and the dvd rom drive automatically ejects out of the system whenever i switch on the system and if i close it again it automatically ejects and i have done a firmware upgrade too downloaded from the hp website still the problem remains can u kindly guide me with this problem

thank you

A:compaq presario b1011-dvd rom drive problem

Does the drive in fact refuse to stay closed at all when the machine is powered on?

5 more replies
Answer Match 66.78%


I have a Compaq Presario 1685 notebook, and its TFT display has clouded up on me till its all white and nothing is visible on the desktop.

An external monitor works fine on the system (which kinda eliminates the video card) but I beleive something might be up with the screen itself.

The problem occurred previously, and I solved it when I noticed that applying delicate pressur to certain spots behind the screen, cause the display to return as normal..

This doesn't work anymore though.

Another thing is.. when the computer is off for a long time (about a day) it takes longer for the screen to get cloudy white. For example.. the system would boot normally, the red COMPAQ logo would appear, followed by the initialization screens, and the Windows 98 startup screen.. then the desktop would appear.. and a couple minutes after, it would turn white.. boom..

If anyone has any ideas on this.. I"d love to hear 'em... THANX!

A:Compaq Presario 1685 Display Problem

It sounds like the laptop display is shot. Contact Compaq to see how much it will cost to replace it.

2 more replies
Answer Match 66.78%

My compaq laptop screen is not working properly. The problem is that i can not see full screen of my laptop. it appear two side one is fully black and another side window appear but in two horizontal part. What is wrong? And how do I fix it? Please help.
something like that

A:compaq presario c700 screen problem

hi hook it up to an external monitor does it show correctly on the external monitor?

1 more replies
Answer Match 66.78%


I recently turned on my laptop and the screen was black. After a while when it booted up, the screen came on as normal and then flashed out about 10 seconds later. I can shine a torch on to the screen when it boots up and see windows and everything but it's obviously too dark to use. I replaced inverter and lcd panel but the problem remains...

How should I go about fixing this?

More replies
Answer Match 66.78%

Hopefully I posted in the right section. But anyways I will be as detailed as possible. Currently I have a Compaq Presario CQ56 115dx running Wins7 out of factory. One day I was using my computer perfectly fine, everything normal and running great. I decide to close the lid to put it to sleep.

I come back later to find that it didn't actually sleep and was just stuck there. This has happened before and I would just turn off the computer and it would be fine. But recently I did and it is now stuck at bootup. The caps locks blinks 1 time, which corresponds to CPU not functioning I believe. I reseated harddrive and ram, didn't do much.

Then randomly as I am trying to get it to boot by turning it on and off, waited a few and it booted up normally. Perfect. Then I decided to shut it down instead of putting it to sleep just to find later when trying to get on, its back to the problem.

Any help would be appreciated on how to prevent this without any major repair work.

A:Solved: Compaq Presario CQ56 problem

7 more replies
Answer Match 66.78%

I purchased a Compaq presario V3617LA laptop a couple of months ago which is running Windows Vista. Here is the problem I have been having:

It frequently freezes for several seconds and then shuts off. This seems to happen when it is attempting to load a web site with many images, though it often happens when only one or two applications are open as well. It is as if only a few MB of the 1024 MB are functioning.

I have run the hard drive diagnostic test, memory test, and did a system reinstallation as well with no success.

That is my main problem. Another minor question... how does one disable the function where touching the touch pad is equivalent to a left mouse click?

Thanks so much for any assistance.

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Answer Match 66.78%

Hey Guys, Problem number 50000 has occured lol

Trying to boot up my Compaq Presario V6000 after not using it for a while
It'll start up for a while then just cut off...
Next time it comes up blue screen with this on it

***STOP: 0x00000005c (0x0000010B,0x00000003,0x00000000,0x0000000)

What on earth does this mean?
How can i fix this?
I've tried rebooting to factory still problems occuring?

Any ideas guys?


A:Compaq Presario v6000 major problem

1st thing I would try is to re-seat the RAM, pull it out blow it off and put it back in...(make sure there all the way in)
if you get in windows, go to C:/windows/minidumps, copy them here, maybe someone with more experience can look at them for you...

good luck!

1 more replies
Answer Match 66.78%

I have winME installed on Compaq Presario 5000 with 700mhz celeron 64mb ram 15 gig drive with a DVD and CDRW.

The computer recognizes the DVD which works great but the CDRW is not recognized at all in control panel. The light on the CDRW blinks once on boot up. I took cover off and reseated all connections which are tight.

If I run compaq diagnostics, the computer locks up. If I add new hardware it never finds the CDRW drive.

I went to compaq help site online and ran a diagnostic there which worked without locking up. However the CDRW is not found on list of hardware.

I cannot figure out how to check bios to see if it is configured wrong.. BTW, I have an extra Creative Blaster CDRW(new) that could be installed, but since this compaq is new I hate to replace something in it without making sure it is broken. Also, I dont want to send my new computer off to a service center if I can fix it.

Any ideas on what I can do?

A:Compaq Presario 5000 having CDRW problem

8 more replies
Answer Match 66.78%

I have a Compaq Presario V2000 laptop, about 4 years old, and it fails to start up 100% of the time. Successful start ups happen now around 40% of the time. Typically it starts up with the Compaq logo at the beginning and either stops there or goes blank to the cursor at the top left corner. I've tried to open it on safe mode when it doesn't start up properly, but to no avail or I forcefully shut down the computer until it starts up. Is there a way to ensure that it does start up, because I have gone through dry spells for weeks before I have a successful start up?

Any help would be greatly appreciated! I'm not so savvy on the computer lingo so relatively simple explanations are greatly appreciated as well!

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Answer Match 66.78%

Good evening,

I have a Presario 1500 notebook for more than ten years now but after my last format it is impossible to watch smooth streaming video (YouTube for example).

I did what I do every time, I used the original system recovery cd's, the original Windows XP OS cd and of course I downloaded the usual drivers (chipset, sound, video-graphics) but the problem persists. Furthermore, after a while the computer crashes in an ATIfailure kind of type.

I tried various sites with drivers but nothings seems to work.


A:Compaq Presario 1500US video problem

The exact error would be helpful. However, if your description is semi accurate, it sounds like the laptop has an ATI video chipset and the error would indicate an ATI video driver crash.

It's generally recommended to only use the drivers supplied by the laptop manufacturer. So try updating/reinstalling the video drivers and use the drivers from Compaq (even though they are likely old).

Having said that, you can try getting drivers directly from the video chipset manufacturer. But drivers directly from the chipset manufacturer don't always work.

2 more replies
Answer Match 66.78%

Hi i have a compaq presario r4000 had it about a year now and every time i turn him on the dvd rom drive makes a cracking sound and does not play anymore dvds or cds
it is a hp GCC-4244N

Any body got anyideas on how to fix it



A:compaq presario r4000 dvdr om problem

THe noise it makes is the same as an old fashioned harddrive
and if i put a cd or dvd in it does not regonise it
ideas anybody?

1 more replies
Answer Match 66.78%

Hi guys, I have a unique problem. After my laptop HP Compaq CQ50 comes out of hibernation or standby the sound no longer functions properly. I get no sound at all. A quick reboot fixes the problem but it would be nice if I could get it to work after coming out of hibernation. Any suggestions? Thanks.


A:HP Compaq Presario CQ50 sound problem

Hi M51.If you're using Vista it's a known issue and there is an update (937077) that addresses that here.If it doesn't work, or you already have it, or you do not have Vista, let us know.Well actually, let us know anyway.

6 more replies
Answer Match 66.78%

I have the following problem with my XP Home SP2 Compaq F762AU laptop.

Sometimes after shutting down the laptop refuses to turn on when I hit the power key. Dead. It's only when I hit the power key together with the Fn key it would power up. This is a combo I accidentally found while grappling to turn it on yesterday, and it happened again just minutes ago. Sure enough hitting the Fn and power keys together at the same time turns it on. Like I said this doesn't happen all the time when I shut down and turn it back on, only sometimes, but it's bugging me.

I realise it may not be too big an issue but it bothers me nonetheless - who knows it could get worse (say, refusing to turn on at all).

Anybody ever experienced this?


A:Compaq Presario F762AU Powering Problem

6 more replies
Answer Match 66.78%

Hi guys my laptop is giving me startup problems when i press the power button the processor light flicks and the fan runs but only for a few seconds, shuts down and starts again on its on. It does that several times before it finally loads win XP.What could be wrong and what can i do?And it sometimes shows blue screen when im working and reboots.

A:Compaq Presario 2100 startup problem.HELP

6 more replies
Answer Match 66.78%

My compaq laptop screen is not working properly. The problem is that i can not see full screen of my laptop. it appear two side one is fully black and another side window appear but in two horizontal part. What is wrong? And how do I fix it? Please help.
something like that

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Answer Match 66.78%

I got a Compaq Presario 1800 as a hand-me-down from my friend. It has a sound problem: no sound from the laptop speakers can be heard. The headphone jack is messed up, and the O shaped plate that goes on the plug is missing. But, if I plug in headphones and point the headphone plug up, sound can be heard from the headphones. Is there any way to fix the laptop speakers?


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Answer Match 66.78%

We bought two Compaq lap tops for our kids at the same time. One has never really held a charge very long on the battery. Battery went completly dead, will not even start with the power cord that still works. Is there an intrenal battery that needs changed?


A:Power Problem with Compaq Presario 2200

Did you try removing the battery, yet keeping the adapter plugged in and booting? There is no internal battery - but if the laptop won't start with just the cord, then typically it's a larger hardware issue (motherboard, bad component, etc.)

3 more replies
Answer Match 66.78%


Recently my Presario 2100 keyboard gives me a problem: the G key won't work anymore, but pressing H or ' or the up arrow will also trigger the G key, it can only be stopped by pressing another key:


I did take out the keyboard and spray it with compressed air (in a bike workshop), and it is still the same.

It there any way to solve this problem, without having to pay for a new one?

Thanks for any advice.

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Answer Match 66.78%

I have a presario 700 it shuts down after a couple of minutes. I tried just booting to BIOS and same thing happens. It's probably a heat issue but is there anyone with a suggestion to remedy the situation?

A:Compaq Presario 700 laptop shut down problem

Fan works but it is mostly on high. The BIOS stinks doesn't have much to choose from and temp is not an option. I am going to try the dusting hopefully that will be a quick fix. thanks for the response.

3 more replies
Answer Match 66.78%

Customer's Presario was attempting to load into XP home and stopped at screen with mouse pointer that didn't move when mouse was moved. Booted into safe mode. Same thing. Booted to recovery partition. More or less same thing. Finally convinced Compaq tech support to send the recovery cds. It recreated the restore partition and then, IIRC, stalled at the same place when it tried to restore the Windows partition. Finally, I tried to install windows 98, and it stalled out during registry creation.

Somewhere along the line, I started to suspect a hardware issue. :-/

I've checked both the RAM and hard drive and they're clean. A friend has suggested that it might be the mouse's PS2 port and to try turning it off in BIOS and use an USB mouse. I haven't tried that yet - I'm working on another computer.

Does anybody have any other suggestions, or should I start shopping around for a new mobo if that doesn't work?

A:Compaq Presario unknown hardware problem

7 more replies
Answer Match 66.78%

I have a Compaq Presario V5000 that won't power up. The fan powers up for just a half second and then shuts down again, but the power light stays on. There is NO post or boot. No screen. It did this intermittently at first but is now permanent. I've done all the power options - no battery, etc. This seems to be a common problem with HP/Compaq laptops. Is it worth replacing the motherboard or should I just scrap it?

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Answer Match 66.78%


The screen on my Compaq Presario C700 has gone green and fractally.It looks a bit like its eaten someones' acid. Not ideal, and is a bit migraine inducing...

It comes back to life if I tilt the screen right back, which says to me its a loose connection somewhere. Its not the motherboard, as I have checked it on an external monitor and is fine...


I have disassembled and re-assembled and its still the same, and now have a query...

Behind the screen, along with the ZIF connector that connects at the top , there is a tiny white plug on a silver cable that isnt connected to anything, and I cannot see anywhere it should live. Is this for a camera maybe, or is this maybe my problem?

Please, any advise would be massively appreciated. The disassembly manual on HPs website was completely useless, it appears to be for a different model than the one I asked for...

I look forward to your reply


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Answer Match 66.78%

I have a Compaq Presario V5000 that won't power up. The fan powers up for just a half second and then shuts down again, but the power light stays on. There is NO post or boot. No screen. It did this intermittently at first but is now permanent. I've done all the power options - no battery, etc. This seems to be a common problem with HP/Compaq laptops. I replaced the CPU to no effect. Is it worth replacing the motherboard or should I just scrap it?

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Answer Match 66.78%

When I insert an SD card into the reader, the computer will recognize it but I can not open it or move things onto it. If I go into My Computer it shows the card as being there, but when I double click on it nothing happens. Any advice?

A:Compaq Presario R3000 SDcard problem

Try it in another device to see if it can read or store there... Flash memory cards have a very bad failure rate.
You might also try reformatting the card.

1 more replies
Answer Match 66.78%

first please take a look at this video on the youtube which i took to show the problem if u cant the access youtube then there is a picture of the laptop
anyone know how to fix it??? it was working untill i restarted the system and i have tried reinstalling the copy of windows 7 and bt no luck stilll bt it works fyn on the external screen if i connect it through the VGA port.... Bt the screen resolution stays 1024 x 768 cant change it to higher version at all..... Please some1 help me................... Laptop is Compaq Presario v3239tu model........
cant see the bios screen at all to get into that

i reinstalled the copy of windows 7 through the external screeen

A:Display problem with Compaq Presario v3239tu

The YouTube video is corrupt... It doesn't look like the HP support has a Windows 7 video driver for your model laptop. Did the laptop originally come with Vista installed or XP? If you have a Nvidia video chip, you might find a better driver there at the Nvidia support website

24 more replies
Answer Match 66.78%


The sound on my 3-month old Compaq Presario SR5510F is not functioning at all. I cannot hear the sound on webcasts. There is no sound on clips on the internet, including videos. I cannot hear any music playback ;and now, I cannot hear persons that I chat with on the Skype, though they hear me when I speak.

I took the computer to the Geek Squad today at BEST BUY. They tested it with their accessories and told me all was fine. I bought a new headset and external speakers. When I returned home and connected these, together with my DELL monitor, to the computer, there again was no sound.

It is very frustrating not having the sound as I do conferencing on Skype and Go To Meeting quite frequently. I have one on Monday morning. I need and will appreciate your help for solution.


A:Sound problem with Compaq Presario SR5510F

Hi there

Have you tried reinstalling the drivers for your soundcard?

To do so you must first uninstall the current drivers by starting a run dialog (Either Start > Run or by holding down the windows key and pressing "R") and typing in:


You find your sound card/audio device, right click, go to properties, and under the driver tab select "uninstall."

Then download and install the correct driver:

if that doesn't work, try this one:
To find other drivers for your system and more support go to:

1 more replies
Answer Match 66.78%

I have a Compaq Presario that lacks a Ethernet cable link. It only has phone line links, but no Ethernet cable link. The network connection I use requires my Adapter to be able to connect with an Ethernet cable, but my desktop for the Presario doesn't have one.

Question: Is there any kind of cable that has the Ethernet on one side, and a Phone Line cable at the other side that I am able to purchase? Or is there any kind of link cable of some sort that could help my ethernet cable connect to this computer that does not have an Ethernet cable link? Thank you if helped.>.<

A:Ethernet cable problem with Compaq Presario

If you have a USB port, you can buy a USB to ethernet adapter for about 10 dollars.

2 more replies
Answer Match 66.78%

I have a Compaq Presario SR1879UK and when I pressed the start button on the tower the PC did not come on but the light surrounding the start button flashed continuously. I tried to press the button in to turn it off but nothing happened and the light kept flashing. Eventually I turned the power off at the wall. When I turned it back on the same thing happened. However, when I tried after about an hour turned off at the wall the PC came on as normal. It has done this several times variously coming on and not. Now it will not come on at all and the start button light keeps flashing.

Would be grateful for some help.


A:Compaq Presario Start Button problem

16 more replies
Answer Match 66.36%

Well my computer has got an overheating problem underneath it and I have no idea how to fix it.

It have happened the hole entire time I have had this Computer.

My computer works well in other aspects apart from that.



A:Compaq Presario CQ50 Over Heating Problem, Anyway to treat it?

Hello Reuben13,
Some more information would be great due to your computer overheating.
Try running PC Wizzard, that monitors the CPU temperature and things like GFX card, ect

Here is the link for the download to PC Wizzard :
Please report back with the temperature reading of your CPU, HDD ect.

Also Try looking at the back of your laptop/computer for blocked/clogged air vents that aren't getting proper airflow. or stickers that are covering those vents.

Are you putting your desktop/laptop on a cool surface?
please let me know.

4 more replies
Answer Match 66.36%

i reinstall windows xp home edition and need the correct drivers for my compaq presario v2000. most of the drivers on the hp website doesn't seen to work such as the bios and sound drivers. i get some kind of error why trying to install them. my computer can't get sound. am i downloading the correct drivers? where can i download the correct drivers or is there a cd i can download with the drivers?

A:compaq presario v2000 driver and sound problem

There are three models on the HP site.
Compaq Presario V2000 CTO Notebook PC

Compaq Presario V2000T CTO Notebook PC

Compaq Presario V2000Z CTO Notebook PC

Which one is yours?

1 more replies
Answer Match 66.36%

Last year, I did a clean install of Windows Vista Basic 32-bit in this computer and then donated it to a neighbor.

Its motherboard has SiS 760 graphics, but the heatsink on the chip was broken off and I was concerned about overheating, so I installed a NVIDIA GeForce 6200 AGP card.

The computer has been working fine since I set it up.

The neighbor contacted me today about the display alternating between normal size and too large, depending on when and how many times the computer is restarted.

I discovered the display adapter in the Device Manager to be on "Standard VGA Adapter" instead of on "NVIDIA GeForce 6200".

Thinking the neighbor had accidentally uninstalled the driver while uninstalling some other programs, I checked the Programs And Features list and saw it still listed there.

I decided to uninstall the driver and then install a more current version.

To my surprise, the current version and a few older versions refused to install because they detected the graphics device as incompatible.

I know the AGP card hasn't died because the monitor is connected to it and displaying.

I'm really stumped at this point, so I'm hoping someone has a solution.


A:Graphics Problem With Compaq Presario SR1320NX Desktop

11 more replies
Answer Match 66.36%

Hi,My laptop is showing "Enter Administrator Password or Power On Password"I cant find any password that have worked but after a few tryes is says System Disables, Key: 55053602 .Can somebody help me,Thanks

A:Compaq Presario CQ35 System Disable Problem

@pejal? Enter   40931224 Regards, DP-K

3 more replies
Answer Match 66.36%

Hi All,

Hope you can help me.

I have a Compaq Presario C300 Laptop which i am working on.

The screen is faint so at 1st i thought it would be the backlight or the inverter. I changed the inverter to a new working one and no change was seen. I then changed the screen to a working one and that still didn't fix the problem.

I have hooked up the computer to an external monitor and it works fine.

I now am unsure what the problem can be other than the cable.

Can anyone else give me an idea as to what the problem is?

Thank you in advance.

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Answer Match 66.36%

I have a 2009 compaq presario. Recently I turned it on and saw nothing but a white screen with some vertical streaks of different colors so I turned it off. A few hours later I turned it on again and saw the standard black and white screen with text saying that the computer was improperly shut down and asked if I wanted to start in safe mode. But my keyboard strokes had no effect, and the highlighted option did not change when I pressed the up and down arrows, nor did the screen change when I pressed enter. But I waited a few minutes and eventually got the login screen for windows vista, showing my icon and the guest icon. Again, nothing on the screen changed when I pressed enter or attempted to move the cursor with the mouse. Then a minute later the screen slowly started to fade to white, with the colored vertical streaks as described earlier. Soon the white and the streaks filled the whole screen. A few minutes later though the login screen suddenly appeared again, but it was still unresponsive and again slowly faded to white.

I believe that the operating system itself is probably in good order, and it is probably responding to all of my keystrokes, but that it's the video signal or the monitor that is failing. I would like to determine which it is. Do I have a faulty monitor, or is the problem with the video card? Or with something else?

Secondly, if it is a simple hardware problem, I have a 2nd laptop of the same model. How difficult would it be to swap out needed ... Read more

A:problem with monitor/video [compaq presario laptop]

If the 2nd laptop is exactly the same model you can put the hard drive from the problem laptop into the other laptop and, if there is no problem with that hard drive, it should boot into Windows.

See how that goes and let us know. What model Compaq laptop are they ?

3 more replies
Answer Match 66.36%

 Hello, this is my first post at HP and I will try to explain it the best as I know.All started when I installed Windows 10 Enterprise 64Bits at this notebook, Compaq Presario CQ60-120ES.As default the video driver was with alert but it was not problem at all because the screen was working witha basic Window Driver and after try to find online driver to the video device It was installed a very good driver,but,...But, after a few weeks I understood that, when I closed the screen and open it again, after the hibernation orsuspend, the screen was always color black, the computer awake always but the screen was black, then I pressed the power on ten seconds to completely power off the notebook and then I could turn on as always. A good day I decided to fix the issue with closing/open the screen and black screen as result, then I returned to install Windows 7 Ultimate 32 Bits. I was very happy surprised when the Windows 7 installation finishes, becausethe first that I did it was close and open the screen, and now was working very well. I did not know if the main problem was at the video device driver or in some differences between energy administration of Windows 10 and Windows 7. Then I follow the first thread, the video driver. I downloaded three video drivers to FV598EA#ABE to the intel graphics solution, one to Windows Vista 32 bit and two to Windows 7, one for 32 and other for 64 bit. Finally I returned to install Windows 10, the unique driver that I was enable... Read more

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Answer Match 66.36%

Hi, everybody. I have the above laptop and all I get is a black screen. There isn't any faint image on the screen which would tell me the back light is out. I hook up an external monitor and nothing on that one either. Any ideas what can be wrong??? The problem started right after downloading Nortons anti virus and star office. Steve

A:Solved: Laptop Problem Compaq Presario x1000

16 more replies
Answer Match 66.36%

Okay I have a Compaq Notebook 3.25gb running Windows xp home. Okay this is the problem... it wont boot anymore (not a laptop tech). Now I've removed the battery and plugged It into the AC Outlet...still no power.. so I'm thinking okay maybe it's the plug...Not!! I place that same hp adapter to another laptop and it works fine. Can anyone provide some instructions on what steps I should take now. I'm thinking it's the board itself or the pin connector on the laptop... thanks in advance here


6 more replies
Answer Match 66.36%

Hi all,
I have a Compaq Presario 6300us that fails to boot. It goes into the POST and gives me one long beep, then after a few seconds repeats. I have looked around for Compaq POST codes but have not found any for the newer MB's. Anyone know of a site with newer POST codes for Compaq's? I tried the Compaq/HP site but it is only the basic information (installing, drivers etc) and not what I am looking for. Any help is apprecated.


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Answer Match 66.36%

i normally hibernate on my laptop, so that i can resume later. lately, it seems that my operating system
has been corrupted, so that instead of hibernating, it is sleeping or something? powering up does not resume. accidental comboination of fn+f2 apparently resumed it once. now, i can't resume or reboot at all. when i power on, the machine attempts to boot using the dvd drive, then powers off.
any ideas ? thx

More replies
Answer Match 66.36%

Hello everyone!

I have been having this issue recently that I need help with. I am fairly clued up when it comes to computers, but this one has me stumped.

I have a COMPAQ Presario F500AU
1.8GHz AMD Turion x64 X2 Duel Core processor
Nvidia GeForce 6100
Broadcom Wireless
15.4" WXGA Widescreen LCD display
Windows 7 Ultimate beta Ver. 1000 (Windows Vista Home Basic was standard with it)

I recently had to take my DVD drive out and re-insert it due to dusty contacts. I put my laptop back together and inserted the DVD drive back in.

Please note, when I did all this, I was wearing a static strap connected to the computer while working on it on an anti-static mat with the mains and battery disconnected from it.

When I insert my DVD drive into the laptop, my laptop lights up, but I get no video signal. After about 30 seconds my computer turns off and on again. If I take my DVD drive out of my laptop, it boots as per normal.

Has anyone got any ideas as to how I could solve this issue?

Any help would be much appreciated!


A:Compaq Presario Optical Drive/Boot problem


I really need help on this one! I still can't figure it out. Any ideas?

2 more replies
Answer Match 65.52%

When I boot this laptop I get an error message as follows: 0270 realtime clock error.....and error message that says " Save to disk feature is disabled....Save to disk partition not PHdisk for information. File: create new partition: consult manual.

I can not correct the problem by going to Bios setup. I can hit F1 at the screen and the computer boots and functions normally. Has the bios and save to disk partition been corrupted? If so how do I fix this? do I need to flash the bios? Do I need a system recovery disk to create a new Save to disk partition by reformating the hard drive? Running win ME.


A:Compaq Presario 1625 laptop save to disk problem

Here is your answer Unfortunately, you cannot resolve this problem from the bios. Better start backing up your files, unless you are still able to boot ME succesfully, then I wouldn't worrry about it, but you should still change the cmos battery.

ps. are you able to shut down without having to physicaly power off?


1 more replies
Answer Match 65.52%


I have an old Compaq presario 1810 laptop running win 98 which has been lying around and i would like to revive it.

When booting the following shows up

CPU=Pentium II 300 mhz

0640K System Ram passed

0063M Extended RAM passed

0512K Cache SRAM passed

Sytem Bios shadowed

Video Bios Shadowed

UMB upper limit segment address :E9BB

Mouse initialized


Press (F10) to enter setup

(after pressing f10 it tries to enter setup but then just hangs)
Ctrl+alt+del brings it back to F10

any advice would be greatly appreciated


A:Solved: Compaq Presario Laptop 1810 boot problem


For those who ever come across this problem it is easily solved by removing the cmos battery and replacing it, this webpage may come in handy


2 more replies
Answer Match 65.1%

Hi, My Computer a Compaq Presario SR1810NX with Windows XP Home Edition SP2 is having an issue with it wont get past the Compaq Logo Screen, like, I press the power button the PC powers on, Fan Speeds up and then slows down as normal, keyboard lights flash as normal and the Compaq Logo along with the v3.48 and ESC = Boot Menu options appear on screen, the things is that it wont get past this screen, it just sits there at the Compaq screen, the keyboard and mouse dont seem to be interacting with the PC since I press ESC or F10 for boot mode or system recovery but the PC wont answer at all, I've already Disconnected power source unplugged mouse, keyboard all but PC is doing the same thing just sitting at the Compaq Logo Screen, the computer doesnt make any sound at all no beeps or anything, it wont let me access Windows at any time, recent installations well could be that I just installed a Mobile Bandwidth Card just a couple of weeks ago, and also just a few days ago I connected my iPod Shuffle 2nd Gen to the computer and the computer wont recognize it at all, not even charging, I know this might be a virus or malicious software, but my computer has barely connected to the internet in the last weeks (I couldn't pay the Internet and I had to use my friend's Mobile Bandwidth Card I mentioned before) all I did while in Internet with the Mobile Bandwidth was some schoolwork and youtube videos, I need help urgently with this since I have to deliver a very important proyect for scho... Read more

A:Compaq Presario SR1810NX Not Getting Past Compaq Logo Screen

Try a power drain.
1. Unplug power cord
2. Hold power button in for 60 seconds or more then let go
3. Plug in power cord
4. turn on the power and try to boot to setup (BIOS)

If it enters the BIOS then you should be able to just press F5 to reset to defaults and then F10 to save and exit. The PC should work now.

However, if after the power drain you still can not get in the BIOS than there is a MAJOR problem which would require some type of repair.

1 more replies
Answer Match 65.1%

i dont know anything about computers so i will need a detailed explanation and i need to know how to fix it!! it just stays on the compaq screen

A:My Compaq Presario 2500 wont go pass the compaq screen

Hello lilevee22,

Before the problem started was anything added to or installed on the system?

Try booting to Last Known Good or Safe Mode.

Restart the computer during the boot process repeatedly tap "F8" you should get

the Advanced Options.

Let us know if able to get the system to boot with either option.

1 more replies
Answer Match 64.26%

Cant find the neccessary drivers for the internet have been here

None of the drivers for ethernet or my wireless card work ???

This is a friends latop they had a virus so i reformatted and now no internet via wirless or wired
any help appreciated.

The virus was a virut file infecter virus so i was afraid to save any of the drivers for fear of reinfection.


Tech Support Guy System Info Utility version
OS Version: Microsoft® Windows Vista&#8482; Home Premium , 32 bit
Processor: Intel(R) Pentium(R) Dual CPU T2330 @ 1.60GHz, x64 Family 6 Model 15 Stepping 13
Processor Count: 2
RAM: 1525 Mb
Graphics Card: Standard VGA Graphics Adapter, 5 Mb
Hard Drives: C: Total - 102547 MB, Free - 89975 MB;
Motherboard: Hewlett-Packard, 30D9, 83.21, CND80437PP
Antivirus: None

If any more info is needed let me know!!!

A:Solved: Laptop Compaq Presario C700 (from HP Compaq)

14 more replies
Answer Match 57.96%

Need help.My compaq presario C771TU has sound problem
When you play audio the build in spkeaker dont work directly you have to mute the volume and un mute only then it work
Please i need help on this problem

thanks in advance

More replies
Answer Match 57.54%

Hey guys,

I've installed Windows 7 and it really looks neat and fast, but I have one problem and it's getting my soundcard working.

I've downloaded the vista drivers from HP from HP Compaq dc7100 Small Form Factor PC*-* Download drivers and software - HP Business Support Center

Ive run it in compatibility mode on operating system Windows Vista and installed them. Now theres an exclamation mark in Device manager.

Ive uninstalled the drivers so it would be clean:
During the install windows7 asks me this:
When the installer says: Installation complete I look in the device manager and see this:

The strange thing is the files dmkaud.sys and dm.sys
cant be found anywhere on my system.

How can I fix this guys? What can I do?

A:sound/AUDIO problem on HP COMPAQ DC7100

Btw my OS version is Windows 7 Ultimate x32.

2 more replies
Answer Match 57.12%

I have purchased a Compaq Presario 600 with an Athlon XP 2200+ processor. I do not have a copy of Windows XP to wipe it with. Is there any way with the installed XP that I can refresh this system and remove data frome previous owners? Or Can I load Win 98?

A:Compaq Presario 600 ??

Compaqs usually have a hidden partition with all the factory loaded software on it in an image format. As long as it does and you can figure out how to access it you could probable do that - but you almost likely need the XP Product key and may need to reactivate XP after the recovery. XP can only be install on one machine at a time - so if they are still using it you are out of luck.

Watch the boot up for any recovery messages or take a trip to and look up the info for your make/model.

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How do you access the Bios on a Compac Presario 4110. I keep getting the message 162 Sytems Options not set. 163 Time and Date not set. Having visited Compac they were not a lot of help. Downloading the software recommeded by them was a waste of time, still got the above message. Tried all the usual keystrokes etc no good. Any suggestions would be appreciated.

A:Compaq Presario

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ok I hace a compaq that is all messed up. lets see one day the monitor would not work after a storm. Bought another, For a while the screen would be blue but change back to normal. The pc also would have a hard time starting up after it was in idle. We would do a hard start and for a while that worked. Now when I try to start it it turns on but the monitor says no vga/dvi input. There is also none of the preverable beeps that are supposed to be there so in short (well long)the motherboard is fried? So do I use it as a planter in the yard or is there a way to get it up and running. It runs on XP media center it has a micro ATX form factor motherboard it is also an AMD 64 Anthlon. ram is 256 mb 1Rx16 pc 4200 ddr2 533 mhz. With all that said can I just replace the motherboard and reinstall the reinstallation disks and be up and running? ( if it could only be so easy) What about the cpu. i know many questions here thanks for patients. Please help me. Tina

A:compaq presario

does your system have agp or pciex (or even pci) slot free? Is the graphics on board? It sounds like a graphics card problem, even if it is onboard. I'd try a replacement card (even if it's just a pci card) and see what happens...

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sir, can u help me, i can't fint my driver for compaq presario v3760TU
previously, i used vista home basic but i convert to window seven.. but i can't find my driver in hp/compaq driver web.. plzz help me..
-sory for my english so bad..

A:compaq presario

Were you at this Hp/Compaq download page ?

Software & Driver Downloads Compaq Presario V3760TU Notebook PC - HP Customer Care (United States - English)&

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Hi. Does anyone know if a Compaq Presario SR1150NX does the display system support component video (Y, Pr, Pb) signal output function? Thanks

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I have a compaq presario. I have 2Gig memory. I changed services from ATT to comcast internet. now my pc needs to be wiped clean and set up again but when I got the computer I did not get the discs. how can I do this without discs> it wont open up the internet even though I am connected.

Please help

A:compaq presario pc

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my compaq presario cq57 says system disabled 62359871..plz help. thank you

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A:compaq presario

@sharp66? Enter   73031277

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I friend of mine purchased this Presario in 2004. She hasn't had internet since about 2006, so she hasn't had any of the updates since then. I brought her tower home with me since I have internet to load her updates. We're trying to get it internet ready. When I brought it home last week nothing would open. So yesterday she gave me the system recovery disc. I started with the Standard Recovery, but there were too many files that it couldn't recover. So I then decided to do a full recovery. After the full recovery it was rebooting and it told me that not all the system could reload and I couldn't hit okaybecause it wouldn't read / acknowledge my mouse. So, I unhooked her computer and rehooked mine to see what her alternatives were. I found a website, they wanted to know all the things it wouldn't oload. All I can remember is that it was things that could me downloaded later like: Norton, AOL, Adobe, MSN, and QuickTime.

So, I unhoked mine and rehooked her's up (and booted up my laptop). When her's came back up it's saying: NTLDR is missing Pres Control + Alt +Delete to Restart

My question for you is there anyway I can save her conputer? She doesn't have a lot of funds, being a singe mother of a 7 yr old and I'm just a good friend trying to help her out.

Thank you in advance for any help you can provide

A:Compaq Presario

I decided to see what happened when I ctrl alt delete and then decided to do another recovery. Here's some more info (could not recover errors):
1. C:\WINDOWS\Help\SB\Training\WXPPer\Content\Wave\[email protected]
2. C:\WINDOWS\System32\ntdll.dll
3. C:\WINDOWS\System32\ntkrnlpa.exe
4. C:\WINDOWS\32\dllcache\dinput8.dll
5. C:\Windows\systme32\dllcache\licdll.dll
6. C:\WINDOWS\system32\dllcache\locator.exe
7. C:\WINDOWS\system32\viaservc.dll
9. (Black screen instead of error message)
9. C:\WINDOWS\Installe152ec/msi
10. C:\WINDOWS\Installer\1b2cc.msi

then all of after about 20% a big blue screen with following:
A problem has been detected and windows has been shut down to prevent damage to your computer.


If this is the first time you've seen this stop error screen, restart your computer. IF this screen appears again, follow these steps:

Check to make sure new hardware or software is properly installed.
If this is a new installation, ask your hardware or software manufacturer for any windows updates you might need.

If problems continue, disable or remove any newly installed hardware or software. Disable BIOS memory options such as caching or shadowing. If you need to use safe mode to remove or disable components, restart your computer, press F8 to select Advanced startup... Read more

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ok when i start up it shows the compaq logo then theres some beeps and it goes to a black screen. Any help? any way to reset all my stuff? i press f11 and it goes to some bios thing and i really dont know what to do. Thanks

A:Compaq presario help

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How do you open the casing on compaq presario 5304. I don't want to breakit.\


A:compaq presario

Link to tell you all about your computer.

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I have a Compaq laptop Presario 960US....M-Audio Audiphile USB soundcard...Cubase SX...everytime I select in the Device Manager-M-Audio ASIO computer crashes and says IRQL driver is not less or equal...M-Audio couldn't figure out what to do to correct this...I disabled the internal soundcard......and It still doesn't work..they say I may have an IRQ conflict..but they don't tell me what to do...would anyone here know?? Please help!! :hotouch:

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