Tech Problem Aggregator

Vaio Screen only works in Safe mode after replacing old broken screen

Q: Vaio Screen only works in Safe mode after replacing old broken screen

Hello everyone I have little to no experience with computers. I replaced my broken laptop screen with a new one online. The screen is only working in safe mode. When I plug it in to a television via HDMI it is good to go. I would deeply appreciate any help with this.

Laptop is a Sony Vaio VPCCB25FX
Old screen is LP 156WF1 (TL)(C1)
New screen is LP156WF1 (TL)(C2)
It is up to date with drivers. I have no clue how to fijx this

A: Vaio Screen only works in Safe mode after replacing old broken screen

If the screen in working in the bios and safe mode, then the screen is indeed working.

If you boot into safe mode with networking, can you redownload the display adapter driver?

You could also try Clean Install Windows 7

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Answer Match 103.74%

Very similar to the following problem but i do not have a raid, and it seems that this PC has a raid and i don't, plus it was never really determined what the actual solution was.

http://forums.techguy.org/windows-nt-2000-xp/596146-solved-windows-cant-boot-black.html
The basics: XP Professional Boot up screen, right before the windows loading screen, or direct after the F8 Menu if you hit "Start Windows Normally..." it will just lock up, no HDD activity, blank screen. now BSOD, nothing.

All 3 safe mods work fine.

Ran chkdsk /r in recovery.
Ran proper fixboot procedure.

Went into safe mode and checked the event viewer.

The only concerning message i got was: The following boot-start or system-start driver(s) failed to load:
AmdK8
Fips
nod32drv

Formatting really isnt an issue since i can back up anything i need through safe mode. However its just the fact that the Windows gremlin has struck me again and i must defeat it once more.

I highly doubt this is a hardware issue as it is more of a driver/software issue.

Anymore information for me, or from me that you need, i would be extremely happy.
Thanks for your time.
 

A:Blank Screen Freeze Up before Splash screen. Safe mode works.

Before I say the hard drive is dying, you need to try the XP repair as you have done most else you can already:
http://www.michaelstevenstech.com/XPrepairinstall.htm
 

2 more replies
Answer Match 101.64%

I'm new here and in hopes of getting this resolved. I just installed the new Norton Systemworks 2005 and rebooted after installation. When the boot screen got up to the blue screen with the Windows XP logo before displaying the login names where you put in your password, it just stops. I restarted a few times and waiting a few more times thinking it may need to 'finish' installing. But each time gave the same results. Finally, I went in with 'Safe Mode' and got in with no problems. Tried again in normal mode after looking around for any obvious problems (none found)... back to square one. Tried again in 'Safe Mode with Networking' and it failed like normal mode so I suspected a networking problem??? The last thing I tried which made me mad is that I tried to uninstall Norton Systemworks in 'Safe Mode' and that failed!! Anyone in these forums know the cure? :dead:
 

A:Unable to get to login screen, works in Safe Mode but in Safe Mode w/ Networking

Just a thought

Safe-Mode
Start \ Run \ msconfig \ diagnostic startup
disable any services attached to your most recent install and restart
should get warning next boot about using msconfig, its ok
One key service that needs to be available is the installer service
Try the uninstall, if doesn't complete
Try the uninstall string in the registry only if you know what you are doing

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall

Under it you will see a list of installed programs. Some don?t show up as words but you can figure out what they are by looking at their values. What you are looking for is the uninstall string. Double click that key as if you were going to modify its value. Do a CTRL + C to copy and then exit the registry editor.

Go to START \ RUN and paste the uninstall sting and hit enter. This should launch the uninstall.

Just a thought though as I am not infront of a test system at the moment. You should research this a little further so you have a clear understanding of what you can and can't do with msconfig.

or simpler yet

Safe-Mode

Start \ Programs \ Access. \ System Tools \ System Restore

Select restore point prior to install of whats giving you the problem.

Again, Good Luck

PS If you try to install it again, turn of antivirus and other open programs etc..
 

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Answer Match 97.44%

Windows only opens in safe mode,tried reloading drivers, last known good configuration,etc. When in normal mode black screen only, when acessing task manager shows all processes stopped and will not allow me to start them.

A:Black screen when start in normal mode, works in safe mode only.

Hello CliffordJ. Microsoft Security Essentials is installed, correct? Many MSE users running Vista (but not all) suffered black screen after login following installation of Update for Microsoft Security Essentials - 4.9.218.0 (KB3140527), released about a month ago. In fact there is already a thread here: http://www.bleepingcomputer.com/forums/t/606422/windows-vista-x64-bksod-after-login-or-no-access-in-normal-mode-suspect-mse/. The posters there disabled MSE 4.9 in Safe Mode by unticking a brand-new setting in the UI (Administrator > Turn on this app). Another method of escaping this situation would be to restore your system to a point before the update was installed, then hide the update in Windows Update. That would allow you to resume using MSE 4.8 if you wish.
 
I am extremely curious why this happens to many but not all MSE users running Vista. If more advanced forum members ask you for further information, I hope you will cooperate. Above all, I wonder if any other security software with real-time protection is installed (or perhaps improperly uninstalled)? Of course there is a possibility that your issue is something else...

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Answer Match 97.02%

I need some files off an old laptop with a broken screen, but I don't remember the password so I've found some tricks to get into the account without a password via safe mode.
The problem of course is that in safe mode the laptop won't connect to an external monitor.
How can I get safe mode working on the external monitor?
Thank you.

A:Need to access safe mode on a laptop with a broken screen

Hi, better you take the hdd out of the old laptop and put it into a usb enclosure connect it up to another machine .

2 more replies
Answer Match 97.02%

Hey guys, I seem to be having trouble, and I'm not terribly inclined with laptops and computers, mine is an HP G62 laptop, and that's about as far as I know about it. The other day I went to use it, opened it up, I had 3 tabs open (google chrome), and I tried to open a new tab. All new tabs were freezing, and my itunes had frozen as well. I tried closing the laptop, hoping it would go into sleep mode, but it didn't, it stayed running. I reopened it and the screen stayed off, so I did a hard reset (holding the power button to turn it off) and started it back up. I started it in normal mode, and logged on, but after loading from the log on screen, it went to a black screen with just the cursor, and stayed there. I did another hard reset, and started it in safe mode, and now this is how I'm currently running. I've tried disabling the display drivers and restarting, that worked momentarily, but froze shortly after. Next, I tried a system restore, which did absolutely nothing, and then I ran chkdsk and, again, nothing. After all this, I decided to try uninstalling the display drivers, which, once again, did nothing. This seems to be all the info I have gathered from online, and through friends' help, there seems to be nothing left to do that may fix this problem. Anyone have any idea on where to go from here?

A:Black Screen in Normal Mode. Only Safe Mode Works.

Hello ericberard,

 

You?re having a problem with the computer going to a black screen.

 

First test the hardware.


Turn off the computer

As you power it back on, tap the F2 key. This will load hardware diagnostics.

Once the screen loads run the startup test.
 

If this is windows 7 and the startup test pass.


Power back off the computer.

As you power it back on, tap the F8 key. This will load Advanced Boot Options.

Select Last Known Good Configuration.
 

This will take the system back to when everything was working correctly.

 

Clicking the White Kudos star on the left is a way to say Thanks!

 

Let me know how everything goes.

Have a good day.

9 more replies
Answer Match 95.76%

Hi - my first time using a tech forum so sorry for any newbie stuff. Whilst using my PC it crashed, then when I tried to reboot I get the blue screen. Reboot allows safe mode functionality with netwroking. On one reboot I did see a note saying cleaning boot of a file in john/mydownloads/nvVidia/nvidiaZwinky.driver....or somthing like that but still no joy after that in booting. It's not in that file either when I looked. I've got my Hijack log here for anyone who knows better than me to comment on. All thoughts much appreciated. I've attached my dxDiag as well. Since it's started in safe mode some info obviously missing, sorry.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 11:49:53, on 22/08/2009
Platform: Windows Vista SP1 (WinNT 6.00.1905)
MSIE: Internet Explorer v8.00 (8.00.6001.18813)
Boot mode: Safe mode with network support

Running processes:
C:\Program Files (x86)\Trend Micro\HijackThis\HijackThis.exe
C:\Program Files (x86)\Lavasoft\Ad-Aware\AAWTray.exe
C:\Program Files (x86)\Mozilla Firefox\firefox.exe
C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_clipbook.exe
C:\PROGRA~2\MICROS~1\Office12\OUTLOOK.EXE
C:\Program Files (x86)\AVG\AVG8\avgcsrvx.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http:\\www.pcspecialist.co.uk
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page ... Read more

A:Blue Screen but works OK in safe Mode

HaHa..LOL....it was my ASUS 9800 GX2 that's failed on me. I had 2 in SLI and when the first went I sent it back to PCSpecialists who built it...apparently there's a new card on its way to me....fraid I didn't put 2 n 2 toghether when the blue screen happened, I disabled the card and now the PC boots but using basic graphics drivers.

Sorry for clogging up the forum.

 

1 more replies
Answer Match 95.76%

First im sorry that i cant run your sys info program im in safe mode and it wont let me run it. I have hooked my HP pavillion 6000 using 2 amd core II processers, and a raedon 3600 graphics card from ati. I can get more info later if you need it. I have hooked my PC to my Sansui 40" HDLCD tv to use as my monitor. it works for a time and works great then at random intervals sometimes 2 hours sometimes a week the image goes black. this is not sleep mode i have fixed all the settings for this occurance, i have tried to update the driver from ati but the pc is having trouble installling the software. when the screen goes black it will only work in safe mode. I can restore the pc to a previous version a few days prior and it works for a time but the same problem occurs please help i like using my pc like this and would like it to work properly.
 

A:Black screen only works in safe mode

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Answer Match 95.76%

Hello,I have an HP Pavilion running Windows Vista. The problem I am having is that my screen will only come on in Safe Mode. If I try to start regularly, it gets just to the point where my desktop should open and the screen goes black. I have been trying to self diagnose the problem and I think I may be close, but I can't completely solve it. I am running a NVIDIA Geforce Go 6150 Driver. In reading through some forms I found that this may be a problem so I uninstalled it. After the uninstall my computer opened fine in normal mode and automatically downloaded the driver again. After the driver installs it requires a restart and then will not open in normal mode again. I have went through this process 3 times and each time I get the same results.Although in SAFE MODE, here is my DSS Log:.DDS (Ver_11-03-05.01) - NTFSx86 NETWORKRun by matthew at 9:58:36.92 on Sat 04/23/2011Internet Explorer: 8.0.6001.19019Microsoft® Windows Vista™ Home Premium 6.0.6002.2.1252.1.1033.18.958.311 [GMT -4:00].SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}.============== Running Processes ===============.C:\Windows\system32\wininit.exeC:\Windows\system32\lsm.exeC:\Windows\system32\svchost.exe -k DcomLaunchC:\Windows\system32\svchost.exe -k rpcssC:\Windows\System32\svchost.exe -k secsvcsC:\Windows\System32\svchost.exe -k LocalServiceNetworkRestrictedC:\Win... Read more

A:Laptop screen only works in safe mode

Hello and Welcome to the forums! My name is Gringo and I'll be glad to help you with your computer problems. Somethings to remember while we are working together.Do not run any other tool untill instructed to do so!Please Do not Attach logs or put in code boxes.Tell me about any problems that have occurred during the fix.Tell me of any other symptoms you may be having as these can help also.Do not run anything while running a fix.We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.Click on the Watch Topic Button and select Immediate Notification and click on proceed, this will help you to get notified faster when I have replied and make the cleaning process faster.In order for me to see the status of the infection I will need a new set of logs to start with.Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.DeFogger: Please download DeFogger to your desktop.

Double click DeFogger to run the tool.
The application window will appear Click the Disable button to disable your CD Emulation drivers Click Yes to continue A 'Finished!' message will ap... Read more

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Answer Match 95.34%

Hi

I am puzzling! I am really not a computery person - but dropped my Acer laptp on the floor, and broke the screen - so bought a dell monitor, plugged it in, and it works - but only in SAFE mode. I have tried the Fn F5 or F6 keys, and that doesnt work. When I do that it just freezes to the screensave on my laptop (a lovely picture of my cat!!) however wont let me use any keys or anything.

I dont know much about drivers or anything... I am just completely baffled, and really have no idea what to do now! When I went to windows help, it talked about setting the external monitor, but it couldnt detect a second monitor (even though I am clearly using it RIGHT now in safe mode!!)

Please can someone help me - in simple terms?

Thanks

Mazz

A:Broken laptop screen - only detects external monitor safe mode!?

Hi Mazz,

The 'external display' does not seem to be supporting the 'graphic drivers'. Please follow these steps:
- Boot to 'Windows' in 'Safe Mode'
- Access 'Device Manager' and expand the category 'Display Adapters' > Right click and uninstall the 'Video Drivers' > Follow through with the uninstall process > Restart the unit
- Click Acer Support: Downloads & Support Documents - Notebook, Ultrabook / Aspire / Aspire 5332 to 'Download and Install' the appropriate 'Display driver' for your unit
Note: Please filter search results by selecting the 'Operating System' installed in the unit. You may also want to check the system configuration in detail; it comes with an optional 'AMD' graphics adapter. Uninstall and Re-install the driver that is applicable to your system.

Hope this helps.

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Answer Match 94.5%

ok i was getting help with this another forum but that forum is currently down and the last thing they had my try was to try the last known good configuration if that would boot into windows, well i tryed that and it didnt work, this all started after i used combofix in safemode to remove some virus on my computer and now i cant boot into windows normally so if anyone has any advice please let me know thanks.
 

A:blank screen on boot up but safe mode works

While booted into the safe mode try looking for any error or warning messages in the Event Viewer, which is in Administrative Tools in your Control Panel. You click either application or system on the left side in Event Viewer, then I do click view, filter, then click to uncheck the box for information, apply and ok, so then only warnings and errors will show on the right. Then just double on one of those to open to see the details of it. Maybe try to run the system file checker tool in safe mode too, click start, run, type in this; sfc /scannow , and include that space before the / too.
 

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Answer Match 94.5%

Hello all, my BSOD problems are thankfully a thing of the past now! However, I have a new issue that has been quite confusing to me. When I log in to Windows normally, I'm presented with a black screen and a cursor. Through findings of my own I've found that it's because windows explorer is failing to launch. Upon trying to start it by opening the task manager via CTRL+SHIFT+ESC and opening a new task, I'm presented with an error code that tells me windows explorer failed to launch (I believe the code was something like 00x000002...I'm currently at work and don't remember it exactly off the top of my head). So I attempted to restart in safe mode, and that worked perfectly fine. I ran my virus scanner (Kaspersky Internet Security) and found no threats. I then attempted a system restore, and that failed to complete for an unknown reason. The next time I tried logging in to windows normally, it gave me the black screen again. After some frustration, I gave up on trying to fix it for a while and shut the computer down. After turning it on, however, I was able to open windows explorer manually through the same method I mentioned earlier, and it actually opened this time. I ran the sfc scan through the administrator's privilege command prompt, and was told that there were files that were corrupted but could not be repaired. I don't have a windows CD and am not sure where to go from here. Should I start my computer on safe mode with networking... Read more

A:Black screen with cursor, safe mode works

Here is the CBS log I mentioned in the OP. Not sure which information is relevant, but I had to trim most of the document and left just the most recent stuff from the very bottom.

Another note is that upon starting in safe mode, I received a message saying that System Restore did not work, and that an unexpected error occurred while the computer was attempting the restore.
 

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Answer Match 94.5%

Hey all, I have windows 2000. I turned it on and when I got to the desktop it was all weird. It has like three or four fuzzy split screens. I can get into safe mode and even ran the AVG to check for viruses. I didn't find any. I tried to get the computer to last known good configuration, but that didn't work. Any suggestions? Thanks Lea
 

A:Desktop has a triple screen but safe mode works

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Answer Match 94.5%

Hi there!

I'm here after spending most of yesterday trying to figure this out myself. I should have just come straight here because you guys have ALWAYS fixed my computer problems in the past.

My computer:

Windows Vista Home Premium (6.0, Build 6002) Service Pack 2; HP Pavillion m9100t; Intel Core 2 Duo E8400 @ 3 GHz; 2.47 GB Ram; 32-bit OS; NVIDIA GeForce 8800 GT; DirectX 10

Problem started when I turned on my pc yesterday morning. I had been walking around doing things and did not notice that it had failed to boot correctly. It was on a repair screen for some time and eventually notified me that it could not repair startup problem. After this I rebooted again and told it not to go to repair but to boot normally. It then went to a blue screen page which of course went by too fast for me to see much. I rebooted, this time in safe mode with networking. I set my computer not to automatically restart and then rebooted again so that I could read the bsod. I wrote down the stop error codes and rebooted to safe mode with networking again. Long story short, I didn't know what the error codes were, but I figured I could search them online. I ran all of my virus and malware scans, got the most recent windows updates (had already been at service pack 2, but there were some other updates) and started surfing the web for solutions. This was done over a period of time since I was also doing other things in the house. I did find that once in every 4 or 5 reboots, it will re... Read more

A:Blue Screen at start up, works in safe mode

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Answer Match 94.5%

Hi All!
 
I have a windows 7 laptop (can't find my original Windows 7 CD's that came with the comp).
I turn the computer on, enter my password, and everything loads up.
But, I can't open anything once I'm there... Not the desktop icons, not the toolbar icons, not even the start menu! Ctl-Alt-Del doesn't work either!
I had some malware that I removed using malware bytes.  After I removed it, these problems started!  Before then the only problems were some lagging and random video ads playing on pages I was visiting.
I also found "MyPCBackUp" program, which I was told was a virus.  I deleted that too.
The only way I can get ANYTHING done is to open in "Safe Mode with Networking."  I can use most of my programs including anti-virus and chrome.
I've been told that a virus may have corrupted the operating system.
 
PLEASE HELP!
I'm not sure what to do!
 
--Serena

A:Windows 7 - Stuck after log in screen. Only safe mode works!

Can anyone on here help?!?!!?

4 more replies
Answer Match 94.5%

Strangely, my computer booted just fine last night. My sister checked her Hotmail, and chatted on MSN for a short while. I turned it on this afternoon and it hangs at the Windows XP logo screen. The blue bar in the loading box is still moving, but windows never gets any further. Safe mode works OK. AVG scan shows no infection. I restored my Master Boot Record just in case, but it still won't boot.

I have service pack 2.

Any help would be much appreciated. Thank you.
 

A:Win XP freeze at logo screen, safe mode works.

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Answer Match 93.66%

I have scanned through the other posts and the closest thing that I could find to my problem seemed to involve a video card going kaput. I'm just hoping maybe one of you can confirm this for me before I take my pc up to the repair shop and they try to sell me something I don't need.

So, here's what is going on. Yesterday my Dell Dimensions (2500 I think?) was working just fine. I noticed the fan was running for quite some time so I got up to check and just as I suspected virus scan was performing a scan of my system. After the scan was completed I exited out of virus scan and figured the fan would stop running shortly. A few hours later I notice the fan is still running, so when I go to check my pc all I see is a black screen. The button on my monitor is flashing between yellow and red, so I restart my monitor and the test page comes up. It says my monitor is working and to check pc connection. After that I manually restart and the windows logo comes up but then we're right back to that black screen. I am currently in safe mode with networking which is obviously working just fine.

Now -- about two weeks ago the monitor that came with this system died. I snatched an older monitor from a spare pc in the house and attached it to this system. I don't know if that has any bearing at all on the events that have taken place but I wanted to let you know that I had infact made a change recently.

Thanks in advance for your help.
Ren
 

A:Solved: Black Screen on startup BUT Safe Mode works

11 more replies
Answer Match 93.66%

I have a Toshiba Satellite C655D laptop running Windows 7 Home Premium. Computer was working like a dream and has been for about a year now, when yesterday I booted up after running Windows update, like always, logged on like normal, only to see a blank screen with only my mouse cursor. Neither Ctrl+Alt+Del nor Ctrl+Shft+Esc work to bring up the Task Manager. I am able to boot into Safe Mode just fine, but of course unable to uninstall the Windows updates to the .NET framework.

I have tried System Restore several times now, both from the Safe Mode and from the start-up recovery options accessed via F8 upon system startup. From the same menu, I have attempted Startup Repair but alas, Windows does not detect any problems (go figure, right? ).

I have ran the Windows Memory Diagnostics Tool to check if my hardware was going bad, and upon completion, it rebooted, once again, to a blank screen after being prompted to log in. Mouse works, nothing else does. Upon pressing Ctrl+Alt+Del I am greeted with the following message after waiting roughly 5 minutes:

"The logon process was unable to display security and logon options when CTRL+ALT+DELETE was pressed. If the operating system does not respond, press ESC or restart the computer by using the power switch."

^Pressing ESC makes the message disappear along with my mouse, so that I am staring at a completely blank screen.

I am on my friend's MacBook Pro right now, I'm really hoping someone can help, but I mu... Read more

A:Solved: Blank Screen after Windows 7 log on; only Safe Mode works

8 more replies
Answer Match 93.66%

Firstly I'm on Win7 64. Over the last few weeks I've noticed that after starting up my laptop, and logging in just fine, the screen would go black for a couple of seconds-- my cursor would appear and I could move it around, but the screen would be black. After 10 seconds or so, the Win7 GUI would load just fine and there I would be.

I restarted my PC at 5AM this morning and it did the same. All I did at that point was send an e-mail via Gmail and shut it down again. At 2PM I went to startup my PC and everything went as usual except the PC never left that black screen with the responsive cursor.

I searched here and found that problem many times, but with one difference-- my PC starts fine in Safe Mode.

I used Advanced System Care to fix some registry errors and am currently running a Malwarebytes full scan.

It might be worth noting that I recently installed Batman: Arkham Asylum and as it was frequently crashing, followed some advice to enable everything at startup, which I did, fixing my game problem. That was around the time the black screen first started showing up, and I assumed it was a result of more things taking place during Windows startup.

Thanks in advance.

A:Black Screen with Cursor on startup, Safe mode works

Please follow http://www.sevenforums.com/crashes-d...tructions.html so we can assist you better.

-Justin

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Answer Match 93.66%

from another thread i read to download the service pack 4 for my windows 2000 pc.....i downloaded it and attempted to load it into my harddrive......there was some error on my pc so the entire service pack would not load at all but it was still on my computer sitting there. i looked and tryed to delete it since it was unusable....it told me that my computer might not run properly if i deleted it.....but since it never really was loaded onto m hardrive correctly i did not think it could do much damage....i deleted it....i logged off my computer.....a few hours later i came home and turned my computer on....within about 15 seconds of turning it on a blue screen popped up saying it could not find the source or the entry to the computer?? ...bottom line is that it would not boot correctly at all. i attempted many times yet the same thing happened. it also prompted to boot in safe mode. i did that but the blue screen popped up again. i am typing this on back-up computer that we have. i was wondering if anybody knows what i can to with my computer to fix it or get it fixed professionally which is a strong option. But I was wondering to see if there was anything that I could do before bringing it to a computer pro.i am fairly advanced with computers but this boggles my mind and I do not know what to do. if anyone knows anything to help me it would help alot.....thanks...
 

A:Blue screen before boot...won't start in safe mode or anything..nothing works.HELP!

11 more replies
Answer Match 93.66%

I'm writing this on my phone cause my pc doesnt work. Its screen went black after I used Windows tool to restore a damaged USB stick. I rebooted my pc and when I don't go into safe mode, it tries to do a file check but this fails and it then proceeds to a black screen where I do have my cursor and can move it, but thats it. I have tried many reboots but or doesnt change anything. Getting a little desperate now. Does anyone know a fix?

you can find a picture of the screen i get before going to the black screen upon startup here: http://imgur.com/rqm9bCf
 

A:After repairing a USB stick my pc went to black screen. Only works in safe mode since

7 more replies
Answer Match 93.66%

This is my wife's laptop. The problem started recently, about a week ago When she starts the laptop, often (but not always) there is the hp logo, and then the screen goes black. It does not always happen, and sometimes it happens when the laptop has not been used for a few hours.

The screen seems to wrok okay in safe mode, bit has problems in regular mode. The laptop is about 4 years old, came with Vista, but now has Windows 7 premium home edition. I reinstalled windows 7, but the problem has not been resolved.

Grateful for your advice. Should this laptop be discarded? Repairs are quite expensive in Switzerland, and rather than spend good money on an old laptop, I would prefer getting a new one, if an easy solution can not be found. HP G60-235DX Windows 7 (32 bit), 3GB RAM, plenty of free HD space.

Many thanks.
 

A:Solved: Screen is black in Windows, works ok in safe mode

6 more replies
Answer Match 93.66%

Currently having problem, in that when I turn on my laptop, it loads very slowly, and when it does eventually reach the sign-in screen it freezes within ~5-10 seconds regardless of whether I have time to enter password or not. I have tried disabling some unnecessary startup processes in safe mode, still no luck though. Every now an then it does work, an will continue to work, even if I put it into sleep mode an restart through that. When I try boot up in safe mode it works fine without freezing. I am running Vista also btw. This is all the info I can think of, I am not incredibly computer literate, but if any more info is required I shall gladly post here if I know how to. Thanks.

A:Freezing on User Sign In Screen [works in safe mode]

Since Safemode works fine, the problem is likely a start-up app.

Use SysInternals AutoRuns - http://technet.microsoft.com/en-us/s...rnals/bb963902

Go through "startup" entries 1-by-1, uncheck a box, see if you can boot into normal Windows.

Regards. . .

jcgriff2

`

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Answer Match 92.4%

Hi folks. 
I've scoured the internet looking for an explanation but can't find anything.
 
It was working perfectly well, closed the cover, opened it again five minutes later and only grey screen.
Graphics are fine until log in screen and then everything is grey, I can hear the start up sounds though.
 
Booted it in safe mode and played around with resolution settings but didn't get much further than that. Got the screen replaced on it a few weeks back but no new software or issues with the new screen. 
 
It's an HP Pavilion Entertainment PC running windows 7. 
Any ideas?

A:Windows 7 Grey screen immediately before log in, works perfectly in safe mode

In Safe Mode, uninstall the Display Adapters by right clicking on them and selecting "Uninstall"
If it offers to uninstall the drivers, check that box.
Once that's done, reboot into normal mode to see if you can see the display.

1 more replies
Answer Match 92.4%

Even in safe mode I have some problems. Internet explorer restarts or windows explorer.

I have already cleaned out the inside of my computer and the fan .

I have already formatted the C drive and re-installed Vista. What can the problem be?

Also it doesn't allow me to install Updates, it usually gets an error message saying something like Internet Module or Host was closed. When I start Windows normally I usually hear the computer loading a lot, especially if I try to install a program or watch a video. And it crashes when I'm doing too much activity or sometimes just when im not doing anything

My computer is 3 years old. I have 3 Primary drives , from what I saw , the C D and E. And I have 1 external hard drive which I have turned off.

A:Vista works in Safe mode but crashes and gets blue screen in normal

***** Run hard drive diagnostics: http://www.tacktech.com/display.cfm?ttid=287 (or http://www.bleepingcomputer.com/forums/topic28744.html)Make sure, you select tool, which is appropriate for the brand of your hard drive.Depending on the program, it'll create bootable floppy, or bootable CD.If downloaded file is of .iso type, use ImgBurn: http://www.imgburn.com/ to burn .iso file to a CD (select "Write image file to disc" option), and make the CD bootable.NOTE. If your hard drive is made by Toshiba, unfortunately, you're out of luck, because Toshiba doesn't provide any diagnostic tool.***** A. If you have more than one RAM module installed, try starting computer with one RAM stick at a time.NOTE Keep in mind, the manual check listed above is always superior to the software check, listed below. DO NOT proceed with memtest, if you can go with option AB. If you have only one RAM stick installed......run memtest...1. Download - Pre-Compiled Bootable ISO (.zip)2. Unzip downloaded memtest86+-....iso.zip file.3. Inside, you'll find memtest86+-....iso file.4. Download, and install ImgBurn: http://www.imgburn.com/5. Insert blank CD into your CD drive. 6. Open ImgBurn, and click on Write image file to disc7. Click on Browse for a file... icon:8. Locate memtest86+-....iso file, and click Open button.9. Click on ImgBurn green arrow to start burning bootable memtest86 CD:10. Once the CD is created, boot from it, and memtest will automatically start to run. The running program wil... Read more

3 more replies
Answer Match 92.4%

<article>

My HP laptop with Intel I 7 chip is running Windows 7 64 bit. The computer fan was racing and I was getting critical errors with the core temp approaching 210 degrees on cores 3, then 4, then 1. I ran anti Malwarebytes and it found 13 adwares which I removed.
Upon restarting when I tried to clik on any icons on my desktop or in my taskbar nothing happened. I tried rebooting but this did not fix the issue. I tried several attempts of system restore and sometimes would get a black screen after restarting. I undid
the system restore and in safe mode tried to find Windows errors but it said it found none.
What is causing this and how can I fix this without doing a full System recovery.

Another Windows Forum member said this:

Sounds like either a Virus caused this or the User Account is corrupted. 

First, let's try cleaning your system.

Download JRT, Save As, to Desktop. But, since the Desktop Icons are inactive, just run the tool at the first chance.
Malwarebytes Junkremoval tool

Download AWCleaner, Save As, to Desktop. But, since the Desktop Icons are inactive, just run the tool at the first chance.
Adwcleaner

Download CCleaner, to help clean your system.
CCleaner

Run System File Checker
SFC /Scannow System Checker

Still doesn't work, the next step is to create a new user profile. 


I think that's a virus (Still in the PC) or Corrupt User 


My suggestion 
1) Run Malwarebytes and make another scan (M... Read more

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Answer Match 92.4%

I realize that there are many threads with this title, but as far as I can tell, my case is unique.

The computer I use is an e-machine ET1331G. Specs are: 6 gig ram, 700 GB hard drive, Windows 7 Home Premium 64-bit

So, there was an instance in which I shut down my computer by holding the power button, due to a problem with windows update being stuck on the first update if I tried to shut it down normally (I did the microsoft fix program the other day, but the thing crept back up and I didn't feel like doing it today).

When I tried to restart the thing, it would lose the video feed into the monitor. I popped my case open to see that the graphics card I installed (a Nvidia Geforce 9500GT) had gotten really hot and I took it out. I went to the PC's integrated graphics card but all that accomplished was getting a black screen with a cursor on it.

Safe mode works perfectly fine, but the normal start up doesn't at all.

I tried start up repair to no avail, I have scanned my hard drive with chdsk with no errors found, used sfc/scannow with no errors found. I have tried to fix windows update with the fix it program in safe mode, but it can't seem to fix it at all, in fact, windows update doesn't open in safe mode (but this could be normal for all I know).

A:Login replaced with Black screen with cursor, safe mode works

Black screen after login, cruiser still works,
http://social.technet.microsoft.com/Forums/en-US/w7itproperf/thread/d47aece7-5e12-46ec-8d3e-e8671730a7ce
Clean boot,
http://www.sevenforums.com/tutorials/179159-troubleshoot-application-conflicts-performing-clean-startup.html
Troubleshooting for win-7,
http://www.sevenforums.com/tutorials/220165-troubleshooting-steps-windows-7-a.html

3 more replies
Answer Match 92.4%

I've recently crashed and re-installed Windows XP on my Dell M4300. Completely removing all old data. After installing windows, I updated everything via Windows Update so that everything is good to go.

Now, when I startup windows xp, I get the normal Win XP splash screen: http://tinypic.com/r/2dt5b0g/6

After it loads, the screen immediately changes to this: http://tinypic.com/r/ivkca1/6

And it will stay that way until I manually shut it off. Upon turning it back on, the exact same thing happens. Notice that the messed up screen always looks differently: http://tinypic.com/r/5arg4m/6 (notice the different colors)

However, I can start up in safe mode just fine! No problems whatsoever!

What could be causing this and how can I fix it?
 

A:Solved: Error, Screen messes up on boot but works in safe mode, Win XP

When Windows will only start in Safe Mode, it's typically a sign that you've got a bad third-party driver installed (since they are not loaded in safe Mode) and in your case I would have to say it's the video/graphics driver. In Safe Mode, Windows loads it's own low-res generic video driver, hence no stripes on the screen.

Download the correct video driver from Dell if you don't have a driver CD for your M4300, and install it in Safe Mode.
You can get internet access on your M4300 (to download driver from Dell's website) by invoking the Advanced Startup Options and choosing "Safe Mode with Networking".
 

3 more replies
Answer Match 91.56%

Hello all,
 
To get straight to the point, I have an Asus G74SX-XR1. It's got an Nvidia GeForce 560M video card. I use this computer for my karaoke business. After one night everything was fine, but then I tried to turn on my computer the next day and I got to the "starting windows" screen but then at login I got black screened. Naturally I thought a driver problem, so I went into safe mode (screen works) and tried different drivers but none of them allowed me to see the normal windows startup. 
 
I thought, ok, I just want and need a working computer, So I decided to upgrade and go to an SSD. I installed it and decided to reformat. Well upon reformatting, I still get the same problem!!! No login screen. The backlight is on but as soon as the finish setup screen appears I lose any graphics on the screen. Please help! Urgent!
 
EDIT: External VGA monitor works fine. Only laptop display doesn't. It's not the display/screen because it shows the post and starting windows perfectly.

A:Black screen at login, works in safe mode, done research no solution found

If your laptop display is only working in Safe mode, that means you have a driver issue, or you have it set to only use an external monitor.  You can go into the bios and set it to use only the laptop LCD.  Unhook the second monitor from the unit.  Also when you get into Safe mode, uninstall both the monitor & GPU drivers, along with any associated software for the Graphics chipset and monitor.
 
When windows boots back up, it will find and load the default Microsoft or manufacturer drivers for your machine.  Now of course, you can boot back into Safe mode, and install the drivers downloaded from the manufacturer website for your machine.  NVidia has been having issues with their drivers, both for Windows & Linux, so do not download from their site, the generic drivers for your GPU.

4 more replies
Answer Match 91.56%

As the title says.
After system 'Repair' safe mode works 'BLACK' screen at normal reboot.

Win XP media edition sp 2 dell dimension e520

Could not boot up today "Windows\system32\config\system" file corrupted or missing.

Went for System "repair" --only problem I noticed was Dell restoration disc doesn't have SP2 -- Repair seemed to go ok, but at the end, the reboot got as far as the Windows Splash screen and then went Black-- no curser or mouse either -- nothing.

Several reboots --same thing.

Reboot to safe mode and --Voila -- I'm in --Took 30-40 seconds to get past the Black screen but I'm in.
Next reboot -was safe mode with Networking and here I am

All data and settings intact.

Yea !!

several mre tries to reboot normally result in a 'Black' screen.
Thought it may be video drivers but search for updated ones found nothing.
Is it possible that the 'Repair' took me back a step and the video drivers are to advanced for the system now -- so a roll back may work??


Am able to back up everything --
A reformat and fresh install not out of the question -- just hate to spend the time setting everything up again. Would very much rather repair what I have if possible.


Home all night and will be playing around with this -- all idea's greatly appreciated.

Bob

A:after system 'Repair' safe mode works 'BLACK' screen at normal reboot

Hi Zappafrank,

Since you are able to boot your computer into safe mode, back up your files ASAP just in case something else happens which can cause your files to be in-accessible. Boot the computer into the recovery console and try to fix the master boot record.

Hope everything works out well for you.

3 more replies
Answer Match 91.56%

Hi there,

My Samsung netbook failed on me today. Last time i used it was last night when i saw a nasty little trojan had infected my machine, so i turned off my wireless and let Sophos anti virus run. Turned off machine this morning (everything seemed ok at that point bar 23 iexplore windows open - guessing that was the trojans doing).

Anyhoo when i went to boot up the machine today it went to the grub menu without issue. So far so good. Ubuntu also boots without issue. So its not a complete HD failure then. The problems occur when i try to boot the windows partition. If i try to just boot all i get is a black screen with bugger all happening. If i boot to windows and then push F8 to get the windows boot menu up no matter what option I choose all that happens is that white progress bar appears at the bottom of the page, fills up about 1/5th of the way and stops and that is it?

Not really sure where to start here, did see a suggestion of using a windows recovery CD but my netbook doesnt have a cd drive :-( Any suggestions greatly appreciated.
 

A:Black screen after Grub selection (safe mode fails too) - Ubuntu still works though

So, is your netbook a dual-boot Ubuntu / Win7(Starter)?

Re: Recovery CD... a usb cd will probably work.
It may also be possible to make your recovery "disk" a thumb drive.
BUT... the recovery cd needs to be made before disaster strikes.

Since your issue began with Malware, and
Since some "recovery tools" require a "virus free" drive to avoid completely "borking" an OS partition,
I would suggest that you start with the Virus and Malware Removal forum.
I don't know if they can help you, (working from Ubuntu), or not... but I do think it is the place to start.
Try posting a new thread there , with the same information.
See what they suggest.
 

1 more replies
Answer Match 90.72%

I replaced the graphics card on a spare PC, but couldn't install it so changed back to the old one, but before doing so, disabled the monitor. Actually I went into Display Properties and then Monitor, Properties and under Device Usage at bottom, clicked on 'Do not use this device (disable)'

Question is, how do I re-enable it? BTW, I have it networked to other PC but can only get into shared docs

Anyway, now I get a screen view until Windows kicks in and then it goes totally blank (though I can hear Windows start via the speakers)

I've tried to start it in safe mode but it just stops with a list of driver names without going into safe mode (just seems to hang)

I tried using the last known good configuration but this didn't help either

Help please!

Thanks, Stephen
 

A:Changed graphics card-then disabled monitor,now black screen.Not even safe mode works

16 more replies
Answer Match 87.36%

Hi

I've got a Sony Vaio Laptop PCG-FX602 with a cracked screen. I've managed to get another screen to replace it with but am having trouble getting the cracked one out.

I've removed all the screws i can see and can get the one side out (on the left as you look at it) but on the other side it seems as though i've got to take the keyboard and the dvd/cdrw drive out just to remove one hinge.

I've also tried just opening the bezel and replacing the lcd screen that way but that seems stuck on as well and i'm trying not to break any of the plastic.

If anyone could help me i'd be grateful.
 

A:Replacing Vaio Laptop screen

Howdy clowers90...

There are some hidden screws you need to take out...

Try these instructions...

http://www.fonerbooks.com/laptop_8.htm
 

1 more replies
Answer Match 85.68%

Hi there!I just replaced a broken display for a LP156WHB(TP)(A1) LCD screen and the image is now split in 4 parts.It's like the desktop has doubled and shrinked at the same time. I've tried updating all that I could, but the problem still there.Any ideas?Thanks in advance!   

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Answer Match 84.84%

Hello, I have a bit of a problem here. Last night my roomate was using my computer and kicked my surge protector off. The result was my computer wouldnt boot up. I played with it for a couple of minutes turning it on and off. Finally I opened the case and blew any dust out and tightened a few connectors. Turned it back on again and it seemed to boot up normally. I logged into my account and the desktop started to load up. The icons began coming up and then it froze. Control + Alt +Del would not work. So I manually turned the computer off. I attempted to boot up again and this time when I typed in my password I got stuck on a "Loading Preferences" screen. I attempted turning the computer on and off a few times hoping XP was just having an XP moment. Not the case. Next I tried booting in various safe modes. Right now I'm in Safe Mode with Network and it works perfectly. I tried to restore to a last known setting, didn't help. I did it both via the list after hitting F8 and within safemode. I played around with some account settings and now have it so I don't have to type in a password when logging in.

I tried booting up again, and now I'm stuck on the "Windows Welcome" screen. Its terrible. I've done virus and adware scans. Nothing has helped. Right now I don't know what else to do. I'm not sure if I have the actual WinXP MCE CD. I have to search for it, but I'm fairly sure it did not ship out with the computer. Obvio... Read more

A:WinXP MCE '05: Stuck on "Windows Loading" Screen. Safe Mode works fine

12 more replies
Answer Match 84.42%

I have a Sony Vaio PCG 2A2M All in One from about 4 years ago. The screen has died on me and I can not see a way of attaching an external display.
Any ideas?
 

A:Sony Vaio All in One screen broken

There should be a second Sony model number on the computer, Sony likes to have two models for their systems and one of them is generally pretty useless.

Is there a VGA, DVI, or HDMI port on the computer? If not then you are out of luck unless you replace the screen. Are you sure its the screen and not something else?
 

1 more replies
Answer Match 84.42%

Hello guys !!
I have Sony Vaio VPCF13M1E/H (VGP-BPS21) / (PCG-81212M) with broken screen (LQ164M1LD4C D SHARP 16.4 Full Hd). The price for this screen is ridiculous high and i I want to ask you - can i purchase WXGA++ (1600x900) HD+ instead of WUXGA (1920x1080) Full HD from this site http://www.laptopscreen.com/English/model/Sony/VAIO~VPC-F13M1E*H Will it work?
Thanks
 

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Answer Match 82.74%

Okay, here's a little background information.

Bought my PC in 2006. Have had to replace 3 video cards since i've bought it. (One was replaced under warranty, the other I bought).

Since I purchased my PC the only parts I have replaced are: My video card, 3 cards later i'm on my most recent one, EVGA Nvidia 8800 GT http://www.evga.com/articles/378.asp

I also upgraded my PSU to an Enermax Pro 82+ 525w. http://www.directron.com/epr525awt.html

OS: Windows XP SP3

Motherboard : ASUS P5BW-LA http://h10025.www1.hp.com/ewfrf/wc/d...name=c00748726

I mainly use my computer for gaming, after my first video card died i was sent a beefier card http://reviews.cnet.com/graphics-car...?tag=mncol;lst after that my PC was no longer under warranty so I had to buy my next cards my self.


My problem:

I left my computer on while making some food, I had world of warcraft opened. When I finished making food I got back to my computer and moved my mouse to get it out of sleep mode. I run a dual display set up, once my monitors loaded up one of the screens was pure white and the other screen was black. I was forced to hold the power button down to turn off my PC. From there on out everytime I boot my computer up I get my PC's loading screen (which i'm able to acces BIOS or system restore) after my PC's loading screen I get the windows splash screen, after that my monitor is pure black. The PC is still on and running but there's no display. I plugged my monitor into my onboard an... Read more

A:Black screen after Windows splash screen. Unable to acces safe mode.

bump, please help :(

7 more replies
Answer Match 82.74%

Hello. I am trying to fix an HP G62-367DX Notebook PC.
Operating sys: Win 7, 64bit, AMD Turion(tm) 530II Dual-Core Processor, 4GB, 2.50GHz. I had this laptop since December of 2010 and on June of 2013 is when I used my notebook PC and was initially of no use. I have been working on my laptop on and off since. I am not afraid to open the sucker up and get this thing up and running.

The problem started out with what most ppl call it, the "blue screen of death". Like most ppl, I did ignore the blue screen and did a restart which brought me to the normal Windows screen and then it would start back up just fine. I found this in Device Manager's (Hidden Files):
Non-Plug and Play Drivers
-! ehdrv
-! epfwwfp
-! Security Processor Loader Driver
I am not sure if it has anything to do with what it was the blue screen situation, but I tried searching on the net on what it all meant and to see if I was able to fix it, but before I was able to do something about it, the blue screen kept popping up and it was getting worse.

The problem progressed to where on Windows startup it would just stop there, blue screen would pop up and of course I had to restart it and do an F8 key press for Safe Mode. I had to work on Safe Mode for a good couple of weeks before I can figure out the problem/s. I believe I had went into the system and found out it had something to do with some kind of error... *sigh* I did write it down, but that was like a month ago and I am unable to locate my ... Read more

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Answer Match 82.74%

Windows appears to load normally until reaching the logon screen at which point 2 quick cmd windows flash on the screen and i'm left with a cursor and a plain blue screen.

No access to task manager through ctrl+alt+del.

I was thinking it's a video card problem until i plugged in an external monitor and saw a windows error box pop up saying that the program running requires that you not be on battery power.

Pulled the drive and scanned with avast and malwarebytes which found nothing.

Inserted Vista DVD but the repair function is only able to find the HP Restore partition and is unable to locate any backups.

The system runs "mini XP" from Hirens Boot without a problem, but no diagnostics that i ran have been able to find any issues...

Ideas?

More replies
Answer Match 82.32%

i have windows home xp edtion on parkard bell.in safe mode it is fine,but when on normal bootup mode it will hang up after 2mins aprox(then restart saying crit error,check hardware etc and being to dump files kernel),on a blue screen.

i tried a different graphics card,but no joy.so i replaced the hdd drive and put a fresh copy of windows xp pro edtion on,but it loads all the files(i have not pressed f6)i just let it run its course on the disc,then it hangs up on the blue screen again with the words(crit error 0x0000007f)check hardware etc and if this is the first time you have seen it try starting windows again.

Thankyou for all your time.
 

A:Solved: xp safe in safe mode fine...mormal mode blue screen

Start in Safe Mode and look in C:\Windows\Minidump for crash log files with a dmp extension, like Mini071008-01.dmp. Zip 4-5 of the latest ones and post here as a ZIP or RAR attachment. The log file contains information useful to determine what caused the error, most likely hardware.
 

2 more replies
Answer Match 82.32%

I'm having a problem with my Dell Dimension 8300, running Windows XP. I have an 80g Maxtor HD as my main drive and a 500g WD secondary drive. When I attempt to boot, I get a blue screen with the message:A problem has been detected and Windows has been shut down to prevent damage to your computer.If this is he first time you've seen this Stop error screen, restart your computer. If this screen appears again, follow these steps:Check to be sure you have adequate disk space. If a driver is identified in the Stop message, disable the driver or check with the manufacturer for driver updates. Try changing video adapters.Check with your hardware vendorm for any BIOS updates. Disable BIOS memory options such as caching or shadowing. If you need to use Safe Mode to remove or disable components, restart your computer, press F8 to select Advanced Startup Options, and then select Safe Mode.Technical Information:*** STOP: 0x0000007E (0xC0000005, 0xF74BB2B2, 0xF789E4AO, 0xF789E1AO)*** FLTMGR.SYS - Address F74BB2B2 base at F74A3000, DateStamp 480251daAs far as the info in the message, I see this screen with the same info everytime I rebooted.As far as disk space, my main drive is 80g aand I have about 20g of free space.I'm not sure if anything in the message refers to drivers. Not sure how to change video adapters when I can't get into Windows (Standard Mode or Safe Mode).Also not sure how to deal with any of the BIOS suggestions (or even know if it's a good idea to mess... Read more

A:Can't boot Windows XP (Standard or Safe Mode), Black Screen w/cursor then Blue Screen

mod bump

4 more replies
Answer Match 82.32%

Hello,

My fathers Gateway laptop (Windows Vista 64 bit, Model number: MD7820u) has recently encountered a problem. When you press the power button the Gateway start screen pops up (the one with F2 for BIOS, F10 for Boot Menu in the corner) the screen then has a blinking underscore in the left corner, the screen goes black then returns to the Gateway start screen and continues to repeat the cycle. There are no beeps. I can load the computer into BIOS, but I haven't really messed with the settings there as I'm afraid of wrecking things further. I can load it to the Boot Menu and a dialog box with the options CDROM/DVD, Main Hard Drive, Boot to LAN and Enter Setup pops up, with the Phoenix Secure Core , BIOS ver etc popping up for a second before the dialog box pops up. I've tried to boot the Main Hard Drive to no avail - it just starts the cycle over again. I've pressed all the function keys in hopes to find the menu to boot it to safe mode (I know it usually F8, but figured his computer might be different) but the buttons just beep.

As to how it got this way? He left it on hibernate last night and when he tried to turn it on this morning this is what he encountered. We figure it might has something to do with Windows Automatic Updates.

Some history about the sad state of his compter: His laptop battery will not hold a charge, it works off A/C power. His CD/DVD ROM is dead/ near dead. We've bought him an external CD/DVD drive that hooks into his USB port.... Read more

A:Vista 64bit stuck at Gateway Screen, can get into Bios, can't get to Safe Mode screen list

http://www.bleepingcomputer.com/tutorials/repair-windows-with-windows-startup-repair/

49 more replies
Answer Match 82.32%

Blue Screen - Hangs On Xp Logo Screen - No Safe Mode

Hello There, I Would Really Appreciate Any Help.

As Above, I Am Pretty Sure This Has Happened To Other People.

I Installed A New Programme Which Was Downloaded From Bit Torrent(i Am Thinking Now That It Must've Contained A Virus).

Blue Screen - Memory Dump
Rebooted And Now It Just Hangs On Windows Xp Logo Screen.

Tried To Boot Using Safe Mode But No Joy.

Also Tried To Use The Restore Disks And The Xp Disk Itself But It Would Not Boot From Those.

What Do I Do Now? I Dont Want To Format The Drive And Loose All My Files.
 

A:Blue Screen - Hangs On Xp Logo Screen - No Safe Mode

If it was unable to boot from the restore disk or XP disk, that indicates that the BIOS Boot Optios are not set to allow it to boot from the CD before the Hard Drive.

Enter the Bios at boot-up time and correct this.
 

2 more replies
Answer Match 82.32%

Hello,

I'm working on an emachines T1120 with 256mb of RAM. The problem is that no matter what I do I can't get it to boot all the way into Windows. On startup, I automatically get the Safe Mode screen. No matter which option I choose, it does the same thing: I get the initial Windows screen, then a blue screen appears with the following messsage:

Check with your hardware vendors for any BIOS update. Disable BIOS memory options such as caching or shadowing. If you need to use safe mode to remove or disable components restart your computer. press F8to select advanced start up options, then select safe mode.

STOP: 0x0000008E (0xc0000005, 0x80576DCF, 0xA95E52A0, 0x00000000)

Begin dumping of physical memory.
Physical memory dump complete.

I don't have the Windows disk that came with this computer, but I have one from another computer running the same version of Windows. I'm not sure how to use the recovery option - every time I've tried I just get a c:\ prompt. Not sure what to do at that point.

Any thoughts?
 

A:Solved: On Bootup: Safe Mode Screen Then Blue Screen

13 more replies
Answer Match 82.32%

Hello,
After doing a Windows update, my computer gave a Windows looking message that my hard drive was going bad and to back up my data. I was able to save my user files. Then the pc crashed with a BSOD. I disabled restart after crash. Found the error was 0x0000006B (having to do with a corrupt bootcat.cache file.) Could not boot up windows except for semi windows with my windows 7 disk and Chose Repair, in Recovery console, however it told me nothing could be repaired. Through an option to "find a file" under the Recovery option. I managed to copy a GOOD copy of the bootcat.cache file and I appropriately placed it in E:\Windows\system32\codeintegrity (it was ONLY seeing C: as a system partition) my drive letters were all reassigned.

Sorry this is confusing and a lot of info. Bottom line is, my hard drive is not bad, I see windows on it and all my files and the BIOS recognizes the drive. It is firmly connected and NOT hot to the touch.

From a command prompt I did a bootrec.exe /fixmbr and also /fixboot as the pc was not properly booting up. it still would not boot properly

I am totally unable to go to safe mode (hitting F8) No matter what I do, I get a Windows Splash screen and then my screen goes to a Black Screen with a White arrow cursor, the hard drive appears to be trying to work the light flickers) but it just hangs at the black screen

Again, it refuses to allow me to boot to safe mode. It tries to load the Windows S... Read more

A:Windows 7 splash screen, then black screen NO Safe Mode

sorry for bumping. it seems people get a lot of responses to their questions and i was hoping to get the same kind of response.

Bottom line is, my computer tries to load Windows (7) with the splash screen, then goes to a black screen with an arrow and stays there.

I am unable to boot to safe mode.

I am unable to do a recovery from booting from the Windows 7 Install CD

3 more replies
Answer Match 82.32%

I received the following error message when I attempted to restart my computer:

C0000218 Unknown Hard Error

When I restarted after the blue screen it went into a check disk but would not finish the scan.

I have tried to start the computer in safe mode with internet connection and after a few minutes the screen goes black. I've tried to start it using last known configuration and the screen goes black. Everything I try ~ the screen goes black.

Help!!!!
 

A:Blue screen & now won't start in safe mode, screen goes black

I'm writing from my husband's laptop because my desktop is completely dead.

We were out of town for several days and when we returned my desktop was running very slow so I attempted to restart it. It locked up, I pressed/held the power button and when it restarted it attempted to run a disk check. The disk check locked up and I had to press/hold the power button again. When it restarted I got a blue screen ~ stop: C0000218 unknown hard error.

Sometimes when I attempt to restart it I get: checking file system on C:
file system = NTFS

When I attempt to restart it in safe mode, safe mode with networking or starting in last known good configuration I get . . .

multi(0)disk(0)rdisk(0)partition(2)\windows\appPatch\drvmain.sdb
multi(0)disk(0)rdisk(0)partition(2)\windows\system32\drivers\ . . . (various items)

Now it won't start, not even in safe mode. Everything I try ~ I just get a black screen.

** I just tried to restart AGAIN and it ran disk scan, said it had completed disk scan and would restart, the screen went black when it attempted to restart and the screen is still black and it won't restart.

What can I do to get my computer back?

Any help will be greatly appreciated!
 

2 more replies
Answer Match 81.06%

I booted into safe mode to try an fix a issue I selected to boot with command prompt butb I have a all black screen an can't get out of safe mode now I restarted the laptop a few times still the same 'anyone know how to fix this?

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Answer Match 78.96%

Yea trying to get ino safe mode. When I do hit safe mode and choose my account to log on instead of going to my desk top the screen goes blank and the words safe mode appear in all four corners.
Any help would be great!
Have a good day
John

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Answer Match 78.54%

Hi,

I broke the glass on my laptop. Where can I get a new glass? Monitor works and I'm not able to bring it to service for a few weeks. I want to install the glass myself.

Thank you for some info

A:Portege Z30T-A-10X Broken glass on the screen, LCD monitor works

I can understand your wish to fix this alone but problem is that you cannot obtain such parts as easily as you think. All we can say here is: use Google and god luck.

By the way: without maintenance manuals and exact step-by-step instructions it could be pretty risky ?operation?.

I don't know where do you live and where you are at the moment but repair in any European country should not be problematic for you.

3 more replies
Answer Match 76.44%

Please help!  Over the past week or two my computer has been running slower and slower.  Then lost the ability to download anything unless in safe mode.  Now when opening computer in normal mode get nothing but black screen.  Think I got something when my antivirus software lapsed and I wasn't protected for a bit?
 
Running Windows 7 64
 
Tried running Malewarebytes, Avast, SuperAntiSpyware, Microsoft Defender, sf scan, CCleaner and nothing has helped.  Everything comes back fine. 
 
I'm not very computer savy but from what I have been reading you all can help!  Much appreciated and many thanks for any assistance. 
 
 

A:I'm lost. Only open in safe mode. Normal mode give black screen.

Hello ,what is the sf scanBoot to safe mode with Networking and try running these......MiniToolBoxPlease download MiniToolBox, save it to your desktop and run it.Checkmark the following checkboxes:Flush DNSReport IE Proxy SettingsReset IE Proxy SettingsReport FF Proxy SettingsReset FF Proxy SettingsList content of HostsList IP configurationList Winsock EntriesList last 10 Event Viewer logList Installed ProgramsList Users, Partitions and Memory size.Click Go and post the result (Result.txt). A copy of Result.txt will be saved in the same directory the tool is run. Note: When using "Reset FF Proxy Settings" option Firefox should be closed.TDSSKillerDownload TDSSKiller and save it to your desktop.Extract (unzip) its contents to your desktop.Open the TDSSKiller folder and doubleclick on TDSSKiller.exe to run the application, then on Start Scan.If an infected file is detected, the default action will be Cure, click on Continue.If a suspicious file is detected, the default action will be Skip, click on Continue.It may ask you to reboot the computer to complete the process. Click on Reboot Now.If no reboot is required, click on Report. A log file should appear. Please copy and paste the contents of that file here.If a reboot is required, the report can also be found in your root directory (usually C:\ folder) in the form of TDSSKiller_xxxx_log.txt. Please copy and paste the contents of that file here.AdwCleanerPlease download AdwCleaner by Xplode and save to your Desktop.Double clic... Read more

3 more replies
Answer Match 76.44%

So my laptop only starts up in safe mode and when I try to access it through normal startup, a blue screen appears for a short amount of time and then attempts to startup again going on and on in a never ending cycle.

However, I got it running on safe mode and ran Malwaebytes Anti-Malware on safe mode (with networking). However, it didn't pick up anything wrong. What can I do to fix this???

A:Vista only starts in Safe Mode and blue screen appears in normal mode

Hi There ghostOnthestage!For a rather lengthy but very informative article on stop errors and what may possibly cause them go here: http://www.updatexp.com/stop-messages.html Perhaps this will help a bit until someone more knowledgeable on this subject can come along. Good luck!

1 more replies
Answer Match 76.44%

Hello all
First time poster with problem after peforming sys restore on win7 pro 64bit.
Was troubleshooting a problem w/taskbar not staying hidden, tried to restore back 24hrs to when a java update occured. Restore seemed to proceed normally, but upon restart, it boots normally to just before the login screen would appear, then the screen goes black and all that is visible is the cursor , which I can still move.
But that's as far as it gets. Trying to boot in safe mode, or repair mode ends exact same way - can't boot in to try anything
Any ideas??

A:Black screen at boot with safe mode, system restore, or repair mode

no one has any suggestions? I also triedtoboot to my win7 dvd to see if I could attempt to repair but again, it only gets thru the windows bootscreen then goes black with only the mouse cursor showing as before.

9 more replies
Answer Match 76.44%

Hi, All of a sudden a day before, my computer froze and when restarted it started exhibiting horrendous symptoms-1. windows logo appear,then2. blank screen and no cursor login etc nothing display just sits thereAfter that, I tried to do startup repair but failed.Coming over to Safe Mode it is working fine.I also tried bunch of repairs from there still nothingused the clean boot from msconfig to see if any software causing issue or conflicts and did a system restore, still nothing.checked device manager and there is no exclamation point either that may depict hardware failure.My recent activity-installed "Advanced System care 9" 2 days back but have now removed using safe mode.1 more point it has been a month since my primary HDD is showing SMART error.but if safe mode is working can't we get normal mode backup and running.Please help me out of this conundrum, Any help would be sincerely appreciated.possible options I have in my mind-1.get new HDD and reinstall os2.format existing HDD and install fresh copy but doubt if this issue might returnreadily looking out for other options and would prefer rectifying old one first so that I can avoid a long tedious process of reinstalling everything from scratch.Sincere thanks to any responses.

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Answer Match 76.44%

Hey,

I am having a problem with a laptop, I am getting a blue screen when starting in normal mode, but if I start in safe mode it starts up and logs in fine.

I am not being told what is causing a problem, just to uninstall any new programs/hardware, but nothing has been installed at all.

Does anyone know what could be causing this?

Thanks for any help :)

A:Starting up fine in safe mode but blue screen with normal mode

Go here Windows Vista/7 BOSD Posting instructions follow all instructions to the letter, using all tools illustrated. Then proceed to the next steps by posting your logs. Keep your posts and logs (logs mini dumps etc...) in BOSD, App crashes, and hangs.

Be patient they get a lot of inquires. Someone will be along to help you.

1 more replies
Answer Match 76.44%

I am using Windows XP home edition with SP3. It was working normally. I used to get a popup "Windows cannot find "syssetup.exe"....When i opened yesterday morning I found it taking longer and never go to the desktop after giving the username and password. It stops at Welcome screen with a msg "Loading your personal settings" and no more response. I followed below steps to trouble shoot the issue.

1.I have tried opening in both "safemode" and "safemode with networking", found its working fine. I ran "msconfig" in safemode and unchecked some unwanted applications(nothing related to windows process) and tried again opening in normal mode.... Not worked

2. My internet works normally in safemode. Found some virus by running antivirus in safemode and cleared all the viruses.

It would be really appreciable if any one could solve my issue..

Cheers!

A:XP home stops loading at Welcome Screen in normal mode, but working fine in Safe mode

try using system restore in safe mode...it might help...or try selecting the last known good config that worked...if still not work...try repairing it with you windows xp bootable cd..

2 more replies
Answer Match 76.02%

Hi everyone

I am facing a strange issue.

My screen seems to have a grey filter overlaying it. See attached.

When i booted it in safe mode, the screen is showing the right vibrant colors. When i booted it back to normal mode, the screen is greyish but strangely the mouse is showing the correct white color.

I have googled across numerous website but none of them bring me closer to the issue. I have read the thread, Personalize Suddenly Greyed Out
but this is not what i encountered. The options or buttons or selections did not grey out, it affects the screen only.

I cannot afford a system restore because i shared this laptop with my gf.

A:Screen greyed in normal mode, but vibrant in safe mode

You weren't in Safe Mode in that right screenshot. Safe Mode doesn't display your wallpaper and it says Safe Mode in the corner's. Try updating your video driver's and see what happens.





Originally Posted by climws


Hi everyone

I am facing a strange issue.

My screen seems to have a grey filter overlaying it. See attached.

When i booted it in safe mode, the screen is showing the right vibrant colors. When i booted it back to normal mode, the screen is greyish but strangely the mouse is showing the correct white color.

I have googled across numerous website but none of them bring me closer to the issue. I have read the thread, Personalize Suddenly Greyed Out
but this is not what i encountered. The options or buttons or selections did not grey out, it affects the screen only.

I cannot afford a system restore because i shared this laptop with my gf.

5 more replies
Answer Match 76.02%

Hi all!

Today I started up my computer (an XP machine running SP3) and after it went through the BIOS, it showed the Windows startup screen (the Windows logo with the blue progress bar), but when that was done, it went to a black screen and won't do anything else.

I restarted and tried a few different things; Start Windows Normally, and Last Known Good Configuration both got me the same black screen.

CheckDisk ran, and it made it to the end, but froze when it said "please wait while your computer reboots" ... after waiting more than 10 minutes, i hit reset and tried to reboot it myself. It did the same Bios-Windows-blackscreen thing as before.

I also tried booting into Safe Mode, which DID work, and when I got in there I tried to do a System Restore (two, actually... for two previous dates) but both did nothing to resolve the problem. I tried simply copying my "important" files to my external HD (which it sees), but it won't copy in Safe Mode

When loading in Safe Mode, the driver list pauses and says "press esc to cancel loading of SPTD.sys" but I've tried it both ways and it doesn't make a difference that I can see.

I tried using my XP CD to boot from, which takes me into the Recovery Console, and I chose to hit "R" to repair, but when it asks me what drive I want to login to (which is C:) I don't really know what to do from there. I haven't booted from a CD before, so I assumed it would run a "Repair Wizard&... Read more

A:XP won't load in regular mode (black screen), but will in Safe Mode

Just to clarify, I don't really care if the XP installation is fixed, I just want to know if there's a way to get the files off the HD onto an External USB drive. There's gotta be a way... right?

3 more replies
Answer Match 76.02%

Help -  I have a Dell OptiPlex 960 with Win 7 OS SP1
 
My computer is giving me a black screen on normal bootup - I can hear the windows tune but then it is black
 
I am able to get it to boot in Safe Mode and I have tried the following: ComboFix, Malwarebytes, and adwcleaner
 
But it stlil boots to a black screen 
 
What do I do now??????

A:Will boot in safe mode but black screen in normal mode

Boot into safe mode...then do the following.
 
Please download MiniToolBox  , save it to your desktop and run it.
 Checkmark the following checkboxes:  List last 10 Event Viewer log  List Installed Programs  List Users, Partitions and Memory size.
 Click Go and paste the content into your next post.
 Also...please Publish a Snapshot using Speccy - http://www.bleepingcomputer.com/forums/topic323892.html/page__p__1797792#entry1797792 , taking care to post the link of the snapshot in your next post. 
Louis

14 more replies
Answer Match 75.6%

HI guys
 
When booting up my laptop in "last known good configuration" mode i keep getting the blue screen of death and the laptop freezes and cuts out and is very over heated. When i have booted up in "safe mode with networking" the latop is still over heating but it dosn't freeze or i don't get the blue screen of death. I am also limited to what i can doin safe mode.
 
Any ideas what the problem could be please chaps?
 
Thanks in advance
 
Tony

A:Blue screen of death on normal boot up but no blue screen in safe mode ?

Exact wording of BSOD error message?
 
System manufacturer and model?
 
Conditions/events which may have led to this?
 
When did problem begin?
 
Louis

14 more replies
Answer Match 75.6%

I have a gateway computer that is about 3 years old. It has a ati radeon 3200 gfx card and came with 4 gigs RAM. Recently I purchased 2x2gb G Skill DDR2 ram upgrade in hopes of more efficient gaming [gfx card is OK for 8gb ram max]. After installing the new ram [about a month ago] the computer was running fine. The new ram created a button on my toolbar called AMD Catalyst, and right-click gave identical options for each ram card, one was a list of what looked like screen settings. I know it were running on 600x800, and last night my troublesome youngest son was using my computer and says he clicked a different option by accident, making the screen freeze momentarily then go black.

I've tried:
restarting my computer
removing the 2 G Skill ram cards
under msconfig in safe mode, disabling AMD Catalyst, for it seems to be the root of the problem.

But every time i restart my computer and try booting in normal mode, I get the typical Welcome ring from the speakers accompanied by a black screen. The screen is a 36" Vizio flatscreen tv with VGA hook up, been using for a computer screen for over a year now.

Any ideas? Thanks in advance!

A:Black screen normal mode, safe mode OK

If you can go back to good times with system restore, you will be fine.
System Restore - How to
Put all cards back, etc. before the restore.

1 more replies
Answer Match 75.6%

All -- any help you can provide would be appreciated. I do not have any desire to pay Lenovo $100 to walk me through the steps of recovering the system.

I have a lenovo ideapad y560 0646 - windows 7 64 bit.

Each time I start the laptop, I get the following error (after the introductory language that says - we're killing the startup to protect you, really, trust us ):

-- ntfs.sys

Then there's the other boilerplate language that it's not microsoft but you, really --

followed by

*** stop: 0x00000050 (0xFFFFF98001680000, 0x0000000000000000, 0xFFFFF8801c36344, 0x0000000000000000)

*** ntfs.sys - Address FFFFF88001c36344 base at FFFFF88001c2B000, DateStamp 4a5bc14f

If you can help by pointing to something describing the steps to restore the system, that would be great. Lenovo seems to think all hardware is fine but that the operating system is corrupted.

In short, I was using an air card connected to a PC Card Adapter - inserted in the laptop. Hit hibernate and quickly, without thinking, removed the PC Card Adapter from the laptop. Later, when hitting power on, the blue screen appeared and has not left.

I have tried to enter via safe mode, and that does not work.

There's extensive data on the hard drive that I need to take all practical steps to preserve before blowing it up.

Thanks,

A:Blue Screen - Cannot Enter Safe Mode or Any Other Mode

Welcome to SF! davidsawyer

Have you tried reinstalling the pc card adapter and then starting up to see if you can then safely remove it?

As far as the error message itself, "Stop 0x0000007E" or "Stop 0x00000050" Stop error message in Windows 7 or Windows Server 2008 R2 MS has a fix available at the page there for this type of error.

1 more replies
Answer Match 75.6%

I tried to use the tool to upload the dump files but the forum tools dont recognize the zip file so i am cut and pasting them below. Basically my computer works fine in safe mode. I tried a clean boot but it failed and also crashed in debug mode from ms config. here is the blue screen info and my system info:

Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: 124
BCP1: 0000000000000000
BCP2: FFFFFA8006A3F038
BCP3: 00000000FE200000
BCP4: 000000000001117A
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\102912-18298-01.dmp
C:\Users\Owner\AppData\Local\Temp\WER-50684-0.sysdata.xml

Read our privacy statement online:
Windows 7 Privacy Statement - Microsoft Windows

If the online privacy statement is not available, please read our privacy statement offline:
C:\windows\system32\en-US\erofflps.txt

here are the event logs:


vent[0]:
Log Name: Application
Source: ESENT
Date: 2011-06-13T06:37:52.000
Event ID: 103
Task: General
Level: Information
Opcode: Info
Keyword: Classic
User: N/A
User Name: N/A
Computer: WIN-I9AIED4KP57
Description:
Windows (2436) Windows: The database engine stopped the instance (0).

Event[1]:
Log Name: Application
Source: Microsoft-Windows-Search
Date: 2011-06-13T06:37:52.000
Event ID: 1013
Task: Search ... Read more

A:comp works in safe blue screen in reg

Stop 0x124 - what it means and what to try

Try it.

1 more replies
Answer Match 73.5%

I was trying to rid my laptop of spyware/malware. It won't boot in safe mode so I went through Run MSCONFIG and changed the Boot.ini to SAFEBOOT.
It still won't boot safe mode and it can change it back because it just goes through the safe mode screen and starts over again. Any ideas? Thanks in advance because I feel stupid right now.

A:Safe Mode Screen

Welcome to TSF!

You'll have to manually edit the boot.ini file using a live CD, or by connecting it to another PC.
See post 3 in this thread:
XP Safe mode loop (MSCONFIG)


A Vista RE disk can be downloaded from one of these links:
Vista Recovery Environment CD
64 bit Vista
32 bit Vista
Windows 7 from here:
Recovery Environment CD

1 more replies
Answer Match 73.5%

How do I get a full screen while in safe mode ?

thanks

A:Safe Mode Screen

Usually you can't.

Safe mode disables all unimportant drivers meaning some video drivers are disabled so you probably cannot get full screen.

1 more replies
Answer Match 72.66%

So this afternoon I suddenly could not click and drag anything on my desktop so I figured I'd reboot to clear it up. But upon restart, after putting in my pass word, the welcome screen appeared and never went away. I tried re booting in safe mode and it did the same thing, I I served the recovery disc that came with it and it still did it, I went in and made it so it boots from a CD, still didn't do anything, I even tried a recovery disc I made from my old comp which is basically the same as this one, a alien Ware area 51, with 6g mem. Win 7 pro, 64. It's just funny that the restore disc didn't even work. Any ideas?

A:Win 7 hangs on welcome screen even in safe mode

try following the steps in the link below and see if they help ya out any:

Troubleshooting Windows 7 Failure to Boot

in addition to the steps in that link; it sounds like this might possibly a hardware related issue of some sort.

5 more replies
Answer Match 72.66%

Hi.

Not sure if anyone can help me. Just taken delivery of a 'new to me' pc bought from ebay. Its an ASUS T2, P4 300mh, 512mb, with an NVidia6600LE 256mb graphics card. It has been configured to a 26" LCD screen and will not run my existing SVGA monitor (which is fine for my needs).

The screen is ok through the miniscule boot-up sequence until it gets to the black Windows boot-up screen then it automatically shuts down. My son thinks that it is protecting itself because the refresh rate is set too fast.

The only way I would be able to change this is to get into Safe Mode, but although I keep restarting it and banging away on F8 from the moment I switch it on (and I have tried F7, too) I just can't get into Safe Mode.

There is no on-board graphics so I can't use that.

Any ideas please?
 

A:Can't get into Safe mode to change screen res

6 more replies
Answer Match 72.66%

Ok, deep breath, start from beginning - doing this on wife's laptop as my desktop is messed up. It is running Vista Home Premium. I have Microsoft Security Essentials (MSE) as my only protection.
Yesterday I was researching the possible value of some comic books and obviously hit a bad site. I will do my best to write here all the exact messages I've received since then, but there are many and I was only able to jot down a few, so if you need more specifics on a particular error message let me know and I'll try my best. First, MSE popped up - "MSE detected 1 potential threat and suspended it. Click 'clean computer' to remove this threat." I did so. I shut down for several hours, came back to work on some things. On start-up got "Failed to connect to windows service" (again, there may have been more to this message I couldn't jot down??) About 2 hours later - "Host process for windows services stopped working and was closed. A problem caused..." At this point I decided a problem existed and did some basics - disk cleanup, MSE scan & Malwarebytes scan. MWB found 29 issues (!) The trojan word popped up in there a few times...so I cleaned that. Did another scan with both. Nothing found. Started my puter this morning - "Security Advisor has found suspicious activiy on you PC" MSE found another threat, which I cleaned. I did a little work (on ebay, etc) and got MSE detected 1 potential threat...." again... Read more

A:Now at black screen in safe mode

any ideas?

10 more replies
Answer Match 72.66%

I'm working on a friends Dell that obviously has viruses. When i try to open Internet explorer it closes as soon as it opens. I need to do this to get to the website of the virus sofware that I prefer to download it. So I tried to log in Safe Mode, but I get a blue screen that says bad_pool_caller and at the bottom has some codes, one of them is STOP: 0x000000c2. Can anyone help me?

A:Safe Mode gives Blue Screen

You can try getting into the Administrator account. In there you might be able to access the internet. BTW, If your friend has viruses Internet Explorer is not going to help much. Almost anything is better than IE.

Go to Control Panel \ User Accounts \ "Change the way users log on or off"

un-check both of the boxes and click "Apply Options"

Log off

Log on with the name "Administrator"

try messing around in there...

also if your friend has a firewall it is possible the firewall is set to deny access to certain programs or internet use.

5 more replies
Answer Match 72.66%

I tried going into Safe Mode earlier this week and I get a Blue Screen saying an error ocurred. I am running Windows XP. My computer recently had a malware/spyware type virus, and I went into Safe Mode in order to run scans, however this might not be related (I still have the malware, but that's a different issue).
 

A:Blue Screen going into Safe Mode

jess0789 said:


I tried going into Safe Mode earlier this week and I get a Blue Screen saying an error ocurred. I am running Windows XP. My computer recently had a malware/spyware type virus, and I went into Safe Mode in order to run scans, however this might not be related (I still have the malware, but that's a different issue).Click to expand...

It's actually quite surprising how many things you'd expect to do in Safe Mode yet cannot and lots of malware scans are included in that. If you see that Stop Error Message on a blue screen again, take a note of the first set of characters - 0x000000? - and post it so someone can advise on the fix. What are you using to fix the malware? You don't want it hanging around. Try Spybot from http://www.security.kolla.de and MalwareBytes from http://www.malwarebytes.org. They are both easy to use and effective but you also need a resident guard and AVG has a free version of its anti-virus and anti-spyware mix at http://www.free.grisoft.com.

 

2 more replies
Answer Match 72.66%

Hi there so. I downloaded a movie and my laptop just stopped working. It's a windows vista operating widows 7 I think :-/ any way I go to start it up and it goes to the safe mode option screen. After clicking all of them right after clicking it restarts. It won't even go to another screen. I've tried pressing f8 but it won't even work on any of those options none of them not even the restarting one. I literally can't do anything I can do f9 and it takes me to to setup utility but that's it. Please help!

A:Restarts after safe mode screen

Sounds like malware came bundled with this "movie". Burn a copy of the most recent version of "Kaspersky Rescue Disk" and use it to scan your problem computer for any infections.

11 more replies
Answer Match 72.66%

I got a message that my win10 was out of date. So I agreed to the update.The screen started to flicker. I got an error message:9U0BTA-7JP879-PXPH7F-60QMO8. PLEASE I NEED HELP. I tried about every thing, system restore doesn't help.I put it in safe mode and still no help. I thank you in advance.  

More replies
Answer Match 72.66%

My computer can now only run in safe mode (not with networking)~

Please help!!!

INFO TO DESCRIBE THE PROBLEM:
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 2057
Additional information about the problem:
BCCode: d1
BCP1: 0000000000000010
BCP2: 0000000000000002
BCP3: 0000000000000000
BCP4: FFFFF880014F35D6
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1
Files that help describe the problem:
C:\Windows\Minidump\040411-23914-01.dmp
C:\Users\Suzanna\AppData\Local\Temp\WER-43493-0.sysdata.xml
Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409
If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt
Network Location Awareness service which failed to start because of the following error:
The dependency service or group failed to start.
Log Name: System
Source: Service Control Manager
Event ID: 7001
Level: Error
Keywords: Classic
 

A:Blue Screen ~PLEASE HELP!!!~ Can only run in SAFE MODE

Are you able to upload the Minidump files? These are located in your Windows folder under Minidump. You can just zip them up and add them to your post. This should help establish the problem.
 

2 more replies
Answer Match 72.66%

Hello my name is Dave and I am new to this forum, I have a laptop that has a programme only allowing a black screen with Safe Mode in each corner with Windows Vista ™ Home premium (6002.vistasp2_gdr.101014-0432 Service Pack 2) in the middle at the top of the screen. I cannot get to my desktop, cannot get the programmes button to come up, cannot start task manager. This also happens in any type of safe mode.

Suggestions of how to proceed welcome.

I have read your advice before and it has helped me so hopefully you can again.

A:screen showing safe mode

Hi davekorg,

Welcome to Virus/Trojan/Spyware/Malware Removal (VTSMR) forum. I am going to assist you with your problem.

Please tell me if you have a x64 bit system or a x32 (x86) bit system.

2 more replies
Answer Match 72.66%

Hi

Been having some trouble with my pc lately , im suspecting its a chip set / graphics card driver problem , i uninstall my card drivers then restart and go into safe mode to use driver cleaner ... im sure the screen res used to be some thing like 800*600 when in safe mode , but now its like 1280*1024 ??? is there a problem at all or is it nothing to worry about ?

Thanks

Rich
 

A:1280x1024 screen res in safe mode

12 more replies
Answer Match 72.66%

My old secondary machine is starting to show early signs of death.

It had restarted itself sometime during the night, and in the morning I've found it showing a black screen with only the windows cursor showing (WinXP pro. SP2 was applied).

I've restarted it and got the same result. Windows looks like it is loading fine, and everything goes smoothly until we get to the log in prompt. It just doesn't appear.

I've tried restarting it in safe mode to analyze the problem, but I can't. It restarts itself while loading the files.

I've tried last good known configuration, and failed. Got as far as I did with normal configuration, only instead of waiting for a non appearing box, I got an error message saying some files are missing, and an auto restart.

I'm really lost. Any helpful pointers would be appreciated.
 

A:Black Screen, no safe mode

What is the make of hard drive you have?
 

3 more replies
Answer Match 72.66%

When I boot to safe mode I come up with the menu to select the different safe modes or normal boot but I can not select anything. It seems the key board is not being read. Any Ideas on what I can do or what is happening?
 

A:Safe Mode screen but no keyboard

9 more replies
Answer Match 72.66%

Ok, so i have an HP G62 and I was playing League of Legends on it. All of a sudden the game freezes and doesn't respond to anything. I have to force shutdown and i tried it 2-3 more times, each time it does the same thing. I have played the game the night before and it was never a problem. So i do some windows updates thinking maybe i needed to update my graphics cards drivers, and it turned out there was an update but from that moment on, after i restarted and tried to log on I would just get the blue screen crash memory dump. It would happen right after the windows logo pops up on the screen and the only way i was able to access anything on the computer was going into safe mode with networking. I tried doing what I could from there and this includes repair and recovery with no luck. So i decided to cut my losses and restore factory settings, it did that no problem but again when i tried to log in to finish it it would just crash with that awesome blue screen again. Now i can't even get into safe mode because i need to finish restoring. I can't log in at all. Please someone HELP!

A:Can only log on in Safe Mode [Get blue screen otherwise]

Hi AW0S

Can you tell me what the stop code is or was ?

9 more replies
Answer Match 72.66%

Hello, I recently downloaded the new windows security patches. I restarted and everything seemed fine, but when I restarted in safe mode to run adaware I was left with the blue screen of death. I restarted and windows came up fine (not in safe mode). I restarted and tried safe mode AGAIN to see what happened and I got the same screen.

Error message says

Stop: 0x0000000A (0xEB919354, 0x000000FF, 0x00000001, 0x804006B5)

Address 804006B5 base at 80400000, Date Stamp 4047db83 - ntoskrnl.exe

Any suggestions or ideas would be great. thanks a lot.
-Chris
 

A:DEATH SCREEN in Safe Mode!!??!

What OS are you using and what service pack? why did you want to run ad-aware within safe mode?
 

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Answer Match 72.66%

we have a Compaq Presario with windows XP. All I get is a screen with 4 options - safe mode boot, safe mode with networking, safe mode with command prompt or last know configuration. No matter which option i choose, it leads me to the Compaq icon, then starts to load Windows XP then leads me right back to the same boot-up screen. I've tried to re-boot in safe mode and still get the same options.

It states "We are sorry for this inconvience, a recent hardware or software change might have caused this".

I ahve re-booted, turned it on and off and still the same message...

what to do???
 

A:safe mode boot screen

Did you recently make any hardware changes? Are you hearing any beeps when first turing on the computer?
 

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Answer Match 72.66%

Hi. My computer automatically starts in menu. Windows will not start normally.
It will not let me go into safe mode. When I click on safe mode and enter it keeps repeatng
system 32 over and over. Then the screen turns blue with a stop error then I cannot
do anything else. F8 will not do anything.
'' Please help''
 

A:Blue screen no safe mode

If your keyboard has a F-lock key, press it first before F8.
 

3 more replies
Answer Match 72.66%

Hi, wondering if anyone can help me. I can't seem to get past the welcome/user account screen on windows (xp) except in safe mode. A split second after I've clicked on the loader it immediately says logs straight back off again! Only way I can get into computer is in safe mode. I've done a virus scan and removed what I needed to and also ran a registry scan. But nothing so far has helped. Does anyone have any suggestions? I'm not that computer literate re terminology so step by step instructions will be needed!! Many thanks
 

A:Cannot get past welcome screen except in safe mode

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Answer Match 72.66%

Hi guys, got the vundo.exe Trojan on my computer, was trying to get to safe mode so went through selective startup option and chose safe boot minimal (I think….) Now the computer is stuck in safe mode and I´ve not go idea how to get back out!!! All I get is a black screen on start up with safe mode in all four corners and a command prompt box. I can only see a few services running on Task Manager. What´s the command to get back to selective startup option!!!! Really want it just to start normally L Thanks a million, Stephen!
 

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Answer Match 72.66%

Hey all, here is my problem.

I have clean installed my OS 3 weeks ago on new SSD, and it is working alright (I will be posting about few issues I have in appropriate forums later though). Only 1 warning in system event log for Paragon Backup and Recovery (when booting up) and 1 warning in application log for zonealarm leaking 2 registry keys (when restarting or shutting down). According to ZA, this is by design and not a problem.

However if I boot into safe mode I get the black screen with safe mode text in four corners. CTRL+ALT+DEL does work and I can open some applications from Task Manager. Yet explorer.exe is already running and wont matter if I open another instance of it.

Things I already tried:
- Logging off and logging back in (suggested by someone, which worked once 2 weeks ago when I first tried it). Now black screen regardless.
- Creating a new user account (was a normal user not admin) and logging with that. Black screen again.
- Ran sfc /scannow and nothing is wrong.

Waiting for any suggestions, thanks in advance.

A:Black Screen only in Safe Mode

Compare the install you did with the perfect install compiled in Clean Reinstall Windows 7 based on everything that's worked best in tens of thousands of installs we've helped with here, and used by over 1.4 million consumers without a single complaint or return here with problems by those who stick with the tools and methods given.

Otherwise work through the Troubleshooting Steps for Windows 7 starting with Clean Boot, replacing bloatware with recommended free lightweight AV and using Windows Firewall to compare, all checks given for infection, SFC to check for system file damage, resolve repeat errors, and all other steps which go over your install so thoroughly it almost always finds the problem at issue.

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Answer Match 72.66%

Ok I was away from my pc while I was sleeping I came back after a couple hours and it keeps restarting?? It goes to the safe mode startup screen I choose safe mode and other modes and it wont boot up? It just keeps restarting?? Wat do I do? Is there option besides repair or format??

A:My PC keeps restarting and going to safe mode screen?

Try running chkdsk from the Recovery Console.

3 more replies
Answer Match 72.66%

My laptop was infected with a malware viruus earlier today. I ran SpySweeper, MalwareBytes, and Symantec Anti-virus, and that seemed to get rid of the virus. HOwever, when I try to get into safe mode, I get a blue screen. The blue screen has practically no text, just a question mark (?) and something that looks like a corner of a box. I have run ComboFox and I will include that log along with the hijackthis log
Note: I had a similar problem last month, which is why I checked Safe Mode. After running Combofix I was able to get into Safe Mode, but this time is different. I never finished the responses from my last post because the motherboard died or something.

HijackThis:
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 9:17:19 PM, on 11/28/2009
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16915)
Boot mode: Normal
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\Program Files\Webroot\Spy Sweeper\WRConsumerService.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\WINDOWS\system32\spoolsv.exe
C:... Read more

A:Blue Screen in Safe Mode

ComboFix 09-11-28.03 - Jessie Morgan 11/28/2009 19:19.2.2 - x86
Microsoft Windows XP Professional 5.1.2600.2.1252.1.1033.18.2046.1307 [GMT -5:00]
Running from: c:\documents and settings\Jessie Morgan\Desktop\ComboFix.exe
AV: Symantec AntiVirus Corporate Edition *On-access scanning disabled* (Updated) {FB06448E-52B8-493A-90F3-E43226D3305C}
.
((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.
Infected copy of c:\windows\system32\autochk.exe was found and disinfected
Restored copy from - c:\windows\system32\dllcache\autochk.exe
.
((((((((((((((((((((((((( Files Created from 2009-10-28 to 2009-11-29 )))))))))))))))))))))))))))))))
.
2009-11-28 17:32 . 2009-11-28 18:50 -------- d-----w- c:\documents and settings\Jessie Morgan\Local Settings\Application Data\gmilby
2009-11-28 14:35 . 2009-11-28 14:35 -------- d-----w- c:\program files\Youdagames
2009-11-27 01:20 . 2009-11-27 01:20 -------- d-----w- c:\program files\Westward
2009-11-27 01:20 . 2009-11-27 01:20 -------- d-----w- c:\program files\Common Files\Sandlot Shared
2009-11-25 14:32 . 2009-11-25 14:32 152576 ----a-w- c:\documents and settings\Jessie Morgan\Application Data\Sun\Java\jre1.6.0_17\lzma.dll
2009-11-25 14:32 . 2009-11-25 14:32 79488 ----a-w- c:\documents and settings\Jessie Morgan\Application Data\Sun\Java\jre1.6.0_17\gtapi.dll
2009-11-23 15:02 . 2009-11-23 15:02 5562672 ----a-w- c:\documents and settings\Jessie Morgan\Application Data\TVU Networks\AutoUpgra... Read more

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Answer Match 72.66%

I recently had lightning hit my modem and damaged my motherboard on a DELL2350, it also damaged another computer's (DELL400C) network card. I decided to take the two computers and make one good one. These are the steps:

DELL400C replaced the network card and added more memory. Took the DELL2350 HD and made it the master and the DELL400C HD made it the slave. When the DELL400C was booted it went to the screen where you can choose Safe Mode, Last good configuration, Normal, etc. No matter which one I chose nothing happened. The screen just stayed there and then the up/down arrows would not work...nothing on the keyboard worked. I had to hit the power button.

I then switched the HDs made the DELL400C the master and the DELL2350 the slave and the pc booted up. My problem is that I have more programs installed on the 2350 HD then on the 400C HD. I get errors when I select one of the applications and tells me it is not properly installed....because it is looking for the DLL and other system files for the particular application on the 400C HD C: drive.

My question is can I install XP from the Safe Mode screen? Can I create a startup disk and then try to insert the Windows XP CD in the CDROM drive and install it from the start up disk? Any suggestions because I would really like to have the 2350 HD as the primary drive.

Thanks
djorns
 

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Answer Match 72.66%

Hello to you all at bleepingcomputer.com! I'm here due to the fact I have a question. I got an HP DV6 a couple of years ago and I regret it BIG TIME. The thing is better for the junk yard thank a computer. It runs WIN 7 well not really runs rather walks windows 7 lol and the thingworked fairly well for about 6 months and then I had to restore it to factory defaults cause It gave me this recovery error garbage, and I THANK GOD found a way to get to some menu at least. I think I hit F11 and Got the menu and the best option was to restore the bleeping thing. I LOST EVERYTHING. But my 1st screen was recently broken. I use a second screen attached to the hunk of bleep. But since I've restored the thing When it boots up, It only boots up on the first screen and it doesn't show the second screen until It is ready for me to login. It was not that way prior to the restore. I've used a second screen anyway because Its easier, but the thing is, THIS THING IS SO SLOW. I was going to go into SAFE MODE to see if I can get my hands on any Malware and rip it out, but the thing is, If I go into safe mode, I DO NOT KNOW if Its going to display it in the first screen, or second screen. First screen is broken. So if it only does it on first screen I AM SCREWED BIG TIME. My question(s) are as follows.
 
1: How can I fix the problem with it only showing the booting up process in the first screen?  My setting is to only display on Monitor 2! This is my second screen. So How could I get th... Read more

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Answer Match 72.66%

I am fairly experienced with computers and have been working off and on as a technicial since Windows 3.1. I can usually figure something out with enough searching, but I am stummped here. It helps that I got out of most tech work and went into programming full time about 6 years ago.In any case, I attempted by first Windows 8 upgrade from Windows 7. I used the downloaded installer. It seemed to go fine, but I got excited and made the rookie mistake of trying to updated too many of my apps before rebooting -- even thought they had not, to my recollection, asked for a reboot. Now all I get is a blue screen displaying INTERRUPT_EXCEPTION_NOT_HANDLED. I finally found the way to get into safe mode, and it does the same thing. Here are the pertinant details:Windows 8 Pro x64in-place upgrade from Windows 7 Home Premium x64HP laptop dv6-2173cl4 GB RAM, About 500GB HDD with about 90GB Free space remainingHere are some of the things I stupidly installed without rebooting:Latest NVIDIA driverComcast Constent Guard (uses Norton 360 and other tools), including, apparently, an AntiLoggerWindows Phone 8 SDK, which has its own set of dependancies it installsI haven't made a mistake like that in many years and, while I was glad it was to my own machine rather than someone elses, I would really like to be able to boot it again.Thank you for your help. We all get stuck once in a while -- that is how we learn.EDIT: I did read through the instructions for posting about BSOD, but the... Read more

A:Blue Screen even for Safe Mode

Hi

If you did not connect any new hardware to the system then that is probably a device driver error. If it is also happening in Safe Mode then it is probably a device driver loaded by a service that is marked as BOOT START.

If you can get to the option to choose safe mode then you should be able to do this.
Check out this tutorial and see if you can get to the System Restore part (basically, choose System Restore instead of Windows Startup Settings in the Advanced Options screen)...
http://www.bleepingcomputer.com/tutorials/system-restore-from-windows-8-recovery-environment/

You may have a restore point that will take you back to prior to you adding the item that is causing the blue screen.

James

15 more replies
Answer Match 72.66%

Hello,
I have a virus on my computer and it was recommended that i restart it in safe mode and do virus scans. So i tried to restart my computer in safe mode. I went to start then msconfig then to boot.ini and then clicked safeboot. Now everytime a restart the computer it goes directly to the screen where you can pick safemode, safemode with prompts, etc. No matter which selection i pick, once i pick it, a blue screen comes up saying i have an error and i need to check CHKDSK /F and at the bottom of the screen it has
0x0000007b (0xf789e524, 0xc0000034, 0x00000000, 0x00000000). please help.

I have a windows XP.
 

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Answer Match 72.66%

Hi

sorry if this has been covered (but cant seem to find anything in the search which is the same)

i get a blue screen when i select my login (windows xp professionol edition) even in safe mode

this is what it says

STOP: 0X0000008E (0XC0000005 0X80550CAD 0XF4F35968 0X00000000)

0X0000008E far as i can find i guess this is something to do with a driver?

as for the rest i dont know as i cant find any numbers the same as mine

is the anything on the computer while star up that i can see what is failing?

thanks for any help

A:blue screen even in safe mode

No easy solution.Windows XP Common Issues Introduction to Windows NT Stop Errors - http://www.mvps.org/marksxp/WindowsXP/bsod.php Aumha, STOP Messages - http://aumha.org/a/stop.htm Windows XP Stop Errors - http://kadaitcha.cx/xp/stop_error.html Windows XP Stop messages - http://www.updatexp.com/stop-messages.html Louis

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