Tech Problem Aggregator

System Protection will not turn on

Q: System Protection will not turn on

I recently had a power outage while Windows 7 (x64) was loading. System booted up fine. I went to do a system restore, but could not. When I go to select a restore point is says, "System Protection is turned off". I never turned it off and it will not let me turn it on. The C:\ clearly shows protection is turned on, but when I select system restore it says it is turned off.










I think I read most of the posts here on this issue, but no go. What I have tried:Manually create restore point- Works fine. Repeated many times.
.
Turned System Protection Off and then back On- No difference
Ran WMI.bet- No change
Deleted all restore points- No change
Ran VSS List Shadows- Got hits even though I had deleted all restore points
Verified VSS is on- I have seen posts to say set to manual and set to auto. I have done both. No difference.
SFC /SCANNOW- Found no integrity violations
Tried to do a Repair Install- Cannot. I am running SP1. Comes back saying it cannot be done.
Any ideas would be appreciated.

A: System Protection will not turn on

Try again in this admin account Built-in Administrator Account - Enable or Disable

9 more replies
Answer Match 67.2%

Hello,
 
I have recently successfully cloned my Old primary 1TB Western Digital HDD onto my new 1TB Samsung EVO SSD to increase hard drive performance to give it a quick boot up and to enable Windows and my programs to load a lot quicker and perform better with multi tasking. My laptop is one of the bigger 17inch Acer models which comes with two hard drive bays. So once I had wiped my older WD HDD I then inserted a new 2 TB Seagate hard drive into the second bay to be able to store it for personal and media files, and any other imprtant data, to keep it the SSD as the primary hard drive and just for OS and programs only. My system runs the Windows 8.1 OS and is 64 bit.
 
However, I wanted to create a restore point and upon doing so, I found that System protection was turned off for all my both my hard drives.
 
I thought I had managed to somehow enable system protection on my C:/ Dive (including the partioned :D/ drive on the same hard drive) on my SSD, and yet though it shows them enabled, it shows the word missing next to them, and I am assuming this is telling me the previous restores are missing; whether as a result of cloning I don't know. The other weird thing is further up the properties page it also shows the C\ and D:\ Drive but turned off.
 
So I thought I would try increasing the disk space usage, since it was showing it at 0, and it would allow me to do so and returned the message: 'There was an unexpected error in the property page: The system... Read more

More replies
Answer Match 67.2%

Hello,

I have recently just successfully cloned my Old primary 1TB Western Digital HDD onto my new 1TB Samsung EVO SSD to increase hard drive performance to give it a quick boot up and to enable Windows and my programs to load a lot quicker and perform better with multi tasking. My laptop is one of the bigger 17inch Acer models which comes with two hard drive bays. So once I had wiped my older WD HDD I then inserted a new 2 TB Seagate hard drive into the second bay to be able to store it for personal and media files, and any other imprtant data, to keep it the SSD as the primary hard drive and just for OS and programs only. My system runs the Windows 8.1 OS and is 64 bit.

However, I wanted to create a restore point and upon doing so, I found that System protection was turned off for all my both my hard drives.

I thought I had managed to somehow enable system protection on my C:/ Dive (including the partioned / drive on the same hard drive) on my SSD, and yet though it shows them enabled, it shows the word missing next to them, and I am assuming this is telling me the previous restores are missing; whether as a result of cloning I don't know. The other weird thing is further up the properties page it also shows the C\ and D:\ Drive but turned off.

So I thought I would try increasing the disk space usage, since it was showing it at 0, and it would allow me to do so and returned the message: 'There was an unexpected error in the property page: The system ca... Read more

More replies
Answer Match 67.2%

Hello,

I have recently just successfully cloned my Old primary 1TB Western Digital HDD onto my new 1TB Samsung EVO SSD to increase hard drive performance to give it a quick boot up and to enable Windows and my programs to load a lot quicker and perform better with multi tasking. My laptop is one of the bigger 17inch Acer models which comes with two hard drive bays. So once I had wiped my older WD HDD I then inserted a new 2 TB Seagate hard drive into the second bay to be able to store it for personal and media files, and any other imprtant data, to keep it the SSD as the primary hard drive and just for OS and programs only. My system runs the Windows 8.1 OS and is 64 bit.

However, I wanted to create a restore point and upon doing so, I found that System protection was turned off for all my both my hard drives.

I thought I had managed to somehow enable system protection on my C:/ Dive (including the partioned / drive on the same hard drive) on my SSD, and yet though it shows them enabled, it shows the word missing next to them, and I am assuming this is telling me the previous restores are missing; whether as a result of cloning I don't know. The other weird thing is further up the properties page it also shows the C\ and D:\ Drive but turned off.

So I thought I would try increasing the disk space usage, since it was showing it at 0, and it would allow me to do so and returned the message: 'There was an unexpected error in the property page: The system cannot fin... Read more

More replies
Answer Match 66.36%

I am trying to do a system restore. When I get to the screen titled 'confirm disks to restore' it says 'you must enable System Protection on this drive'. I am unable to enable System Protection thru normal means because the tab isn't showing up. I searched the forum and found an answer in the following thread that I thought would help:

Can't access System Protection options

There's probably a value in the registry called "DisableConfig" or "DisableSR" at HKEY_LOCAL_MACHINE\Software\Policies\Microsoft\Windows NT\SystemRestore. Open regedit, browse to that key, and if either value exists, delete and reboot the PC. You should get your System Restore tab back after doing this.
Last edited by cluberti; 08-27-2010 at 05:55 AM.. Reason: Seems there's a second value - updating thread

Unfortunately, I have HKEY_LOCAL_MACHINE\Software\Policies\Microsoft\Windows NT\

but no SystemRestore after that.

Can anyone help me????

A:Need to turn on System Protection

Hi garzon6, welcome to the forums

It sounds like 'Systems Restore' has been disabled. To enable it just follow the steps below...

1 Click Start and right-click 'Computer' & select 'Properties'

2 Select 'System Protection'

3 Click 'Configure'

4 Select the first option in the list then click 'Apply' then 'Ok'

Hope this helps






Quote:
I am unable to enable System Protection thru normal means because the tab isn't showing up


Can you show a snip regarding the lack of options above too?

OS

9 more replies
Answer Match 64.68%

My system protection is displayed as "off" but the button to turn it on is grayed out. When I click System Restore I get the window with the "configure system protection" hyperlink but clicking it has no effect, nothing happens. Why would it be disabled? I have created RP's before. Why is it turned off & how do I turn it on.
RE sysinfo below;I don't understand the last sentence about WinDef antivirus being off. ContPanel says WD is on
Here are 2 screenshots of the windows:

http://imageshack.com/a/img633/4197/7NFYli.jpg
http://imageshack.com/a/img673/7322/ydBCje.jpg

TSG: SYSINFO:
Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows 8.1, 64 bit
Processor: AMD A10-6700 APU with Radeon(tm) HD Graphics, AMD64 Family 21 Model 19 Stepping 1
Processor Count: 4
RAM: 11461 Mb
Graphics Card: AMD Radeon HD 8670D, 768 Mb
Hard Drives: C: Total - 932868 MB, Free - 586652 MB; D: Total - 19137 MB, Free - 2343 MB; E: Total - 1907726 MB, Free - 561508 MB; F: Total - 953867 MB, Free - 597397 MB;
Motherboard: MSI, 2AE0
Antivirus: Windows Defender, Disabled
 

More replies
Answer Match 64.68%

Is there any way to disable System Protection (My computer->Properties->System protection->[choose hard disk drive or partition]->Configure->check dot TURN OFF SYSTEM PROTECTION ) using regedit tool?

I need this by the registry to I can put in automated process because we made about 4000 machines per day.

Thanks in advance.

A:How to Turn Off System Protection by registry (regedit)

This question has been open for just over a year, did you ever find an answer to your issue? I'm looking to push out a group policy that will disable system restore but that itself does not turn off file protection for a drive. If it is enabled already, group policy will disable the ability to make changes to system protection but it does not disable it. Let me know if you found a registry setting to turn off the settings.

Thanks!

-Ken-

3 more replies
Answer Match 64.68%

I think that I have some "corrupt files" that were deleted after some auto updates were installed. This has created chaos in my windows. Normal mode windows locks up when booted, and now it is doing the same thing in safe mode. The only response I can get is in command.

I also tried sfc/scannow, and i cannot get past 49% after 3 tries.

I have run virus and malware scans when safe mode was working. All were clean.
I tried to do system restore from cmd and system protection is not there. Can I turn it on from cmd? Or do I need to do a full repair?

Any advice would be greatly appreciated.

2nd post today. sorry. Not computer savvy and trying to save one with your help.

Computer will eventually open to windows, but it immediately freezes. It initally worked in safe mode twice, but third time was not the charm. it now freezes as well.

I am now in cmd which is jibberish to me. I cannot complete a scannow thru cmd. It stops at 49%. So, I tried the verifynow and it completed with this note:
"Windows resource protection found integrity violations. Details are included in the CBS.log windir\Logs\CBS\CBS.Log." What does this mean? Can I fix this? Thanks in advance.

A:Can I turn on system protection thru cmd? Windows is frozen.

Have you tried running SFC from a Command Prompt booted from the Windows 7 install DVD? Tutorial by Brink here: SFC /SCANNOW : Run in Command Prompt at Boot

If you do not have a Windows 7 installation DVD, you can download a legal copy with SP1 integrated from here: Official Windows 7 SP1 ISO from Digital River.
Make sure you get the same version you have, Home Premium, Pro or Ultimate and 32 or 64 bit. Note that Basic or Starter is not available.

I recommend using ImgBurn at 4X speed (or the slowest available) to create the DVD from the downloaded .iso file.

Edit: Just had another thought. You should run chkdsk /r from a Command Prompt booted from the Windows 7 install DVD first in case there are any file system errors present. Then run sfc as indicated in the tutorial.

1 more replies
Answer Match 50.4%

My windows security center shows that my Kaspersky is not turned on. when i click the button to turn it on it does nothing and says nothing. What can I do because I am lost?

A:cant turn on virus protection

Have you been able to get updates and scan with Kaspersky?

1 more replies
Answer Match 50.4%

i have this problem that I can't hardly fix..about the virus protection in the security center..how can I turn it on..please help me...

A:tURN on virus protection

The security center does not actually have a built in antivirus. You will need to download a third party program. Something like AVG or Avast!. There are multiple others that are free and fairly good programs.

Alternatively, in the security center you can "Change the way security center notifies me" and turn off the antivirus notification.

2 more replies
Answer Match 50.4%

Can't turn on virus protection, Comodo Antivirus nor Windows Defender.several programs will not open. "my files","my computer" will try to open then say (Not Responding)

A:virus protection will not turn on

Please follow the instructions in the following link and post your logs in the thread you create (NOT in this thread): http://www.computerhope.com/forum/index.php/topic,46313.0.html

1 more replies
Answer Match 50.4%

Hello everyone, my virus protection will not turn on. I am running AVG on my HP Pavilion Entertainment Laptop. The Virus protection is turned off, when I try to turn it on, it says "updates have been completed, computer needs to be restarted." When I restart, it does the same thing. over and over and over again. I think maybe a virus is tricking AVG into thinking it was updated and needs to restart to turn back on. Any help would be amazing, I feel like a sitting duck without any protection!

- Jennifer.
 

A:Virus Protection will not turn on!

What version of AVG are you using?

Are you using Windows 32-bit or 64-bit?

------------------------------------------------------
 

1 more replies
Answer Match 50.4%

..since that update installed last night i cant get my virus protection on AOL saftey and security to go back on..everything else is as it should be...any ideas?
 

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Answer Match 49.56%

Hello, I'm running Symantec v11.0.605.562, LiveUpdate is most current. Noticed that my protection is disabled and cannot be enabled, I ran and deleted spyware and reinstall Symantec. But it is still disabled. Can someone help and walk me through a solution? Thanks much in advance!
 

More replies
Answer Match 49.56%

In Control Panel, Power Options, you can choose to not require a password in the sleep mode. Despite setting it this way, it keeps requiring a password. Bug?

A:Sleep password protection won't turn off!

Can you get to it in Advanced Power settings? It may be grayed out in there, but clicking on it offers a way to unlock it.

Password Protection on Wakeup - Enable or Disable in Windows 8

That image is slid down a little, the setting will be up at the top, right under "Change Settings that are currently unavailable" Click on the "Change" link and it should unlock the "Turn Off Password" to wake thing.

41 more replies
Answer Match 49.56%

Hi.
I'm trying to turn off the cloud-based protection but it's grey and i cant turn it off.
Someone knows how ?

Thanks ?

A:Turn off Cloud-Based Protection

Hi,
Welcome to the forums, if you have a third party AV program installed, switch off that and see whether you get the option to switch off cloud based protection.

0 more replies
Answer Match 49.56%

Does Anyone Know how to turn off windows file protection

A:Turn of Windows File Protection

While turning off Windows File Protection is not recommended, it can be done. Go to Start > Run and type "regedit" w/o quotes. Find the key below and create the indicated value below.


Quote:




System Key: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon]
Value Name: SFCDisable
Data Type: REG_DWORD (DWORD Value)
Value Data: 0 = enabled (default), ffffff9d = disabled




For more on disabling Windows File Protection see here.

BMR777

1 more replies
Answer Match 49.56%

like others here, my computer came down with the Security Protection virus a couple of days go...i ran the following (in safe mode) with NO positive results:MBAMSUPERAntiSpywareSpybot Search and Destroynone of them detected any infections but i kept getting the pop up window where Security Protection would 'scan' my computer and of course it was showing all of the 'viruses' and malware i had on my system...it wouldnt let teatimer, motoconnect or several other (all .exe files) programs run...i could not do a system restore except in safe mode which allowed me to have a couple of hours on sunday in which everything ran fine. until i tried to do a system restore to a later date (one that i thought was post-infection) but alas, it wasnt to be...of course Bleeping Computer and all of its helpful members got me pointed in the right direction...i downloaded and ran Kaspersky's TddsKiller (accidentaly BEFORE FixNCR.reg (i printed the directions and even downloaded everything i needed but i somehow skipped over FixNCR...here is my TddsKiller log:2011/08/22 19:05:05.0484 0728 TDSS rootkit removing tool 2.5.16.0 Aug 19 2011 17:48:172011/08/22 19:05:05.0968 0728 ================================================================================2011/08/22 19:05:05.0968 0728 SystemInfo:2011/08/22 19:05:05.0968 0728 2011/08/22 19:05:05.0968 0728 OS Version: 5.1.2600 ServicePack: 3.02011/08/22 19:05:05.0968 0728 Product type: Workstation2011/08/22 19:05:05.0968 0728 Compute... Read more

A:Security Protection, MY turn in the barrel

No this is OK, see if you are still redirecting after MBAM and let us know.

8 more replies
Answer Match 49.56%

There is a little red shield with an X in the middle warning me that my virus protection is turned off. When I open Windows Security Center, "Virus Protection" is highlighted in Orangy/red and set to "OFF". When I click on "OFF", nothing happens. It stays off. I have Symantec and ran a complete scan which showed no threats. Scotty, my WinPatrol watch dog was busy putting out a few fires when I noticed this situation.
I don't know if this is related but sometimes when I use google something and click on a link, the page it goes to is blank & says "redirecting", or goes directly to some other ad page that I cannot get off of unless I turn off the browser & open a new one.
Any help would be greatly appreciated.
And just as i am writing Security Analysis starts warning that I have viruses!! I downloaded superantispyware and it's scanning now... I'm so bad at this stuff!?

Thanks,
Alan
 

A:Can't turn on Windows Virus Protection

16 more replies
Answer Match 49.14%

Should I turn on the active protection?
How does it impact the system's speed and responsiveness? (I don't care about the increased ram usage, I have enough ram)
I am running windows 10 pro x64 with Windows Defender+MBAE+MBAR+Avira Browser Safety
 

A:MBAM Premium -- turn on active protection?

Yes of course,impact on the system is minimal.
 

4 more replies
Answer Match 49.14%

I have Vista Home Edition with a Dell laptop and TSSTcorp DVD RW. I tried to go to DVD properties does not have any security to change but when I use Microsoft Movie Maker to burn DVD, it automatically adds write protection. Anyone know how to turn this off?

A:Write Protection on TSST DVD RW Drive turn off?

Hi,

Just for clarity, are these DVD files from "Home make videos files" or from a purchased DVD?

1 more replies
Answer Match 49.14%

Recently I downloaded Norton 360 as my computer was acting a bit buggy so i figured it was time for it. It downloaded, installed and then ran all the scans fine, removed some viruses and spyware and all was good. Now a couple of weeks later i turned my computer on after leaving for the weekend, it took a few tries to even start, eventually had to do a system restore just to get it to load windows. So now Windows will load, internet works (albeit slowly) and all my programs seem to be working, Norton however will not let me turn on the firewall/antivirus or anything else, it lets me run liveupdate but then crashes with an unexpected error. After reading similar posts i tried to run SDfix in safe mode but the command prompt just flashes on and off, ive tried turning off the user account control and tried right click run as admin to no avail. PLEASE HELP!please see attached dds, attach, and arkDDS (Ver_10-03-17.01) - NTFSX64 Run by Rod at 14:46:49.34 on 03/08/2010Internet Explorer: 8.0.6001.18928 BrowserJavaVersion: 1.6.0_17Microsoft? Windows Vista? Home Premium 6.0.6001.1.1252.2.1033.18.4062.1939 [GMT -4:00]SP: Windows Defender *enabled* (Updated) {D68DDC3A-831F-4FAE-9E44-DA132C1ACF46}============== Running Processes ===============C:\Windows\system32\wininit.exeC:\Windows\system32\lsm.exeC:\Windows\system32\svchost.exe -k DcomLaunchC:\Windows\system32\svchost.exe -k rpcssC:\Windows\System32\svcho... Read more

A:Norton 360 wont turn on protection. Possible Trojan?

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.If you have already posted a DDS log, please do so again, as your situation may have changed.Use the 'Add Reply' and add the new log to this thread.Thanks and again sorry for the delay.We need to see some information about what is happening in your machine. Please perform the following scan:Download DDS by sUBs from one of the following links. Save it to your desktop.DDS.scrDDS.pifDouble click on the DDS icon, allow it to run.A small box will open, with an explaination about the tool. No input is needed, the scan is running.Notepad will open with the results.Foll... Read more

2 more replies
Answer Match 49.14%

Brand new Dell XPS 8700, just set up yesterday.  Came with 1 year subscription to McAfee Internet Security.  Now I get message that McAfee is temporarily snoozed, and am having no success turning it on.  That means the computer has been sitting online since yesterday evening with no protection.  Thoughts unprintable, what in the world are these folks thinking?

A:Can't turn on McAfee antivirus and malware protection

Hi:
 
Cleanly uninstalling McAfee (with the removal tool) and replacing it with a different security product is one of the first things I do with a new Dell system (after I get all the necessary Windows updates/patches).
 
But until someone smarter comes along:
Check system date and time?
Reboot?
Does McAfee need to be ACTIVATED somehow?
Check the documentation that came with the system?
Call Dell (since it is a brand new system and under warranty)?
Hope this helps.
 
MM

0 more replies
Answer Match 49.14%

As per the topic. When I turn on my laptop I get an alert from Vista telling me that my virus protection has been turned off. The security center does not allow me to turn on virus protection.

I use Trend Micro Officescan, and the only way for me to start the program since encountering the initial problem has been to run it as a new task via Task Manager. When I finally get it running, however, I am unable to perform a spyware scan (virus scan is ok).

WHat could the problem be, and what can I do about it?

A:Virus protection does not turn on when I boot Vista

sounds like either a virus or a bad infestation of something else has gotten ahold of your laptop. try downloading avg 7.5 free and run a full system scan once u update it. avg is one of the best anti-virus programs out there, and its free. it should be able to catch anything on ur comp... now as far as spyware, adware, malware...ect. download AdAware personal edition and do the same... after all of that... try ur officescan, and see if its better. good luck!

6 more replies
Answer Match 49.14%

I have a 750 GB Western Digital external Hard Drive, and it won't let me "cut" data (only copy & paste) from it because it say's I must turn off the "Write Protection" how do I turn off the write protection? Thanks for any help on this!

A:Turn off Write Protection on USB external drive

http://www.pcworld.com/article/2451...

3 more replies
Answer Match 49.14%

Hello

Maybe not the proper forum to ask, but I have no other clue where look for

Using Wordpad, how can I remove the protection question: everytime I click on an hyperlink?

Martin

A:Wordpad: how to turn off hyperlink protection question

How are you inserting a hyperlink into Wordpad and what question do you get?

9 more replies
Answer Match 48.72%

Hi there,
 
I keep getting error 577 when I try to turn on my windows defender this is getting very frustrating Please help!!
 

A:Windows Defender will not allow me to turn on my antivirus or malware protection

it keeps telling me windows defender is turned off and being managed by my system administrator

4 more replies
Answer Match 48.72%

I'm unable to to turn on Malicious Website protection on malwarebytes (Premium). This happen when network list service stopped working, I have tried multiple ways to get it enable and none of them have work. I'm not really sure if this is the right place to post this in since I don't know if its a malware issue or not.

A:I'm unable to to turn on Malicious Website protection on malwarebytes

Hello Ajuhe I would like to welcome you to the Malware Removal section of the forum.Around here they call me Gringo and I will be glad to help you with your malware problems.Very Important --> Please read this post completely, I have spent my time to put together somethings for you to keep in mind while I am helping you to make things go easier, faster and smoother for both of us!Please do not run any tools unless instructed to do so.We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.Please do not attach logs or use code boxes, just copy and paste the text.Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.Please read every post completely before doing anything.Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.Please provide feedback about your experience as we go.A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same", t... Read more

16 more replies
Answer Match 48.3%

As the title states I am infected with the "Privacy Protection" virus, Google keeps redirecting, and my firewall is not turning on. I ran a malwarbytes in safemode w/ networking and the scan found 8 infections, I removed them but this problem still consists. I then ran tdsskiller.exe and followed the proper instructions such (renaming to a random.com extension... and yes I actually changed the extension).

I am a brand new member so HELLO FORUM!!! I think what you guys do is great so I did my homework and hopefully I posted everything you need. The instruction on how to post told me not to post the "Attach.txt" unless requested so if you guys need it just let me know. Below is my DDS.txt

Edit: CD Emulation is turned off.. forgot to mention that

.
DDS (Ver_2011-08-26.01) - NTFSAMD64
Internet Explorer: 8.0.7600.16385 BrowserJavaVersion: 1.6.0_26
Run by Robert at 20:47:50 on 2011-11-07
Microsoft Windows 7 Home Premium 6.1.7600.0.1252.1.1033.18.3767.1943 [GMT -8:00]
.
SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
============== Running Processes ===============
.
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\nvvsvc.exe
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows&#... Read more

A:Infected- "Privacy Protection" Google keeps redirecting Firewall can't turn on

Edit 2: I am sorry but I can't edit the original post because Im using my iPhone to type this and i don't know where the edit button is.
... Anyway the situation just got much worse. I can not run the operating system and when I try to go into safemode it gets suck on the hal.dll

Edit 3: I managed to get a hold of a laptop temporarily that will act as my computer. I have some really bad news, not only is my laptop infected, I have two desktop computers with the EXACT SAME virus on the same network. I have not shared any files between any of the three computers.

Edit 4: My fourth computer, a laptop, also got infected with the exact same virus. No idea whats happening, I think it's jumping from computer to computer on my wifi. I just want to clarify that this post is still for my initial computer.

22 more replies
Answer Match 48.3%

Hello,
recently I've noticed a lot of viruses, malware, and potential spyware popping up on my computer.
Despite installing MalwareBytes Anti-Malware and having the system run clean, the occasional malicious program pops out of nowhere on the desktop.
There was another case where I encountered a website that only showed a BSOD threat saying "call this number to a qualified technician due to the fact that your computer has been hijacked", am I to take this threat seriously or is it just a phishing attempt?
 
Here's a little synopsis:
Windows Defender cannot be turned on due to it being turned off, but, when attempting to enable it, the error message "This program is blocked by group policy. For more information, contact your system administrator. (Error Code: 0x800704ec)"
And Anti-virus protection being disabled due to: "This program can't start because libpng.dll is missing from your computer. Try reinstalling the program to fix this problem."
I have no idea where to go from here, since I removed as much as I could as possible, yet some more malware pops up everyday.

A:Inability to turn on Windows Defender+Anti-virus protection

Welcome aboard
 
What Windows version is it?
What AV program do you use? Did you try to reinstall it?

21 more replies
Answer Match 48.3%

Hello bleepingcomputer helpers, I hope you can help me fixing this problem, I've been trying hard with my limited knowledge and google skills to find solution for this, but to no avail...
 
First of all I noticed that I cannot turn on Avira Real-time protection few weeks ago, and from google, they said It must be because of Virus/Malware/Adware/Spyware (there's several opinion about this).
- And so, I start with full scan using Avira, found a few trojan (quarantined).
- Then I scan using Malwarebytes, also found few malwares, and fixed it(using the software).
- I also use SuperAntiSpyware, and also found few problems, and fixed it(using the software).
 
But all of it failed to fix the main problem, which is turning on real-time protection. And so I went to bleepingcomputer.com (from google) there was also a previous problem posted http://www.bleepingcomputer.com/forums/t/482982/cant-enable-avira-realtime/
But the thread doesnt have any solution (because the poster never responded afterwards).
And when I read the "Preparation Guide For Use Before Using Malware Removal Tools and Requesting Help", I also noticed that I can't turn on the Windows Firewall (screenshot included)

 
FRST log
Scan result of Farbar Recovery Scan Tool (FRST) (x86) Version:31-12-2015
Ran by PERSONAL (administrator) on PERSONAL-PC (01-01-2016 10:33:10)
Running from D:\New Downloads
Loaded Profiles: PERSONAL (Available Profiles: PERSONAL & Lidia)
Platform: Microsoft Windows 7 Professio... Read more

A:Cannot turn on Avira Real-time protection and Windows firewall

Hello, Welcome to BleepingComputer.I'm nasdaq and will be helping you.If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed.===Press the windows key + r on your keyboard at the same time. This will open the RUN BOX.Type Notepad and and click the OK key.Please copy the entire contents of the code box below to the a new file. 
start

CreateRestorePoint:
EmptyTemp:
CloseProcesses:

ShellIconOverlayIdentifiers: [00avast] -> {472083B0-C522-11CF-8763-00608CC02F24} => No File
CHR HKLM\SOFTWARE\Policies\Google: Restriction <======= ATTENTION
HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = hxxps://safesearch.avira.com/#web/result?source=art&q=
HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = hxxps://safesearch.avira.com/#web/result?source=art&q=
HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = hxxps://safesearch.avira.com/#web/result?source=art&q=
HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = hxxps://safesearch.avira.com/#web/result?source=art&q=
HKU\S-1-5-21-2213181815-4229501440-842373124-1000\Software\Microsoft\Internet Explorer\Main,Search Page = hxxps://safesearch.avira.com/#web/result?source=art&q=
HKU\S-1-5-21-2213181815-4229501440-842373124-1000\Software\Microsoft\Internet Explorer\Main,Start Page = hxxps://safesearch.avira.com/#web/result?source=art&q=
HKU\S-1-5-21-221318181... Read more

7 more replies
Answer Match 48.3%

Summary: Norton AntiVirus, one of Symantec's most popular Internet security products, contains a security flaw that could allow malicious users to easily disable the software's auto-protect feature, according to an advisory by security Web site Secunia.According to Secunia, the software's auto-protect function, which is designed to recognise and halt suspicious behaviour in real-time, contains an error that could allow a malicious user to disable it altogether.
Norton AntiVirus, one of Symantec's most popular Internet security products, contains a security flaw that could allow malicious users to easily disable the software's auto-protect feature, according to an advisory by security Web site Secunia.
According to Secunia, the software's auto-protect function, which is designed to recognise and halt suspicious behaviour in real-time, contains an error that could allow a malicious user to disable it altogether.

"This can be exploited by an unprivileged user to force the auto-protection to be disabled... It can further be exploited to download and execute malicious files that normally would be caught by the antivirus program," the advisory warned.

Norton Internet Security 2004 is affected but Norton Internet Security 2004 Professional and Symantec Norton AntiVirus 2004 are also likely to be vulnerable.

Security researcher Daniel Milisic, who has been credited with discovering the problem, last week criticised Symantec's Norton A... Read more

A:[outdated news] Hackers can turn off Norton AntiVirus protection

& if you think that's all read the replys.
I swear this has been happening for quite some time and not just with NAV! It happened to 2 clients of mine around 6 months ago.
There are plenty of viruses and adware junk that seem to be able to do this with ease.
That the incompetents at Symantec have only just figured this out is astounding. NAV is usless bloatware, but just like Telstra, they retain their market share by preying on the ignorance of the general public, who go with whatever company spends the most on advertising.

The free anti-virus scanner AVG (www.grisoft.com) consistently provides better protection than NAV and it won't cost the user a single red cent.

anonymous
This is also a problem with their Enterprise or Corporate version 9.0.0.1400 product. Auto-enable is disabled if fast-user switching is enabled on an XP machine.

anonymous

The major reason I switched from Norton to Kaspersky is because Norton does not find nearly as many viruses on my system as Kaspersky found. Funny how these industry leaders get greedy fast and stop making a quality product at the expense of their consumers' pocketbook. As an IT consultant I have a fairly good idea about how this company's dynamic works. They often package their products with computer systems, such as Dell with time-limited trials. Once the trial period ends, it seems the consumer is lulled into a false sense of security and purchase a license extension on a product that claims to pro... Read more

21 more replies
Answer Match 48.3%

I'm unable to turn on Windows Defender real-time protection. It says "Handled by another AV program". But I have no AV program installed. Earlier I had bit-defender AV but I uninstalled it (Even I used bit-defender uninstaller tool). Still it shows the error. Please suggest me a solution. Is there any kind of tool which detects the AV or removes any left over AV files?
I'm currently on Windows 10 (version 1607) build 14372
Attaching the screenshot of windows defender.
Thank you

A:Unable to turn on Windows Defender real time protection

Did you uninstall Bit Defender using their uninstall tool? Chances are there are fragments of the program left over which may be causing this problem. You can find the Bit Defender uninstall tool here, run it & hopefully this weeds out any leftovers.






To be sure everything is removed properly, we also recommend using our dedicated uninstall tool. Download it from this location and then run it on your system:
http://www.bitdefender.com/files/KnowledgeBase/file/The_New_Bitdefender_UninstallTool.exe

1 more replies
Answer Match 48.3%

Hi guys, I'm a bit desperate here right now.

I have the same problem that this guy over here. I'm running Windows 10 Home x64, version 1607, build 14393.0.

I had to restore the PC to a previous point because I ****ed up some drivers. Then my AV (Bitdefender Free) started having some issues (they gui didn't display correctly) so I decided to uninstall it and just go with Windows Defender.

The problem is I can't get it to work... I get a notification in the Action Center saying to turn on the virus protection, when I click it, Windows Defender goes green(PC status: protected, Real time protection: on) for a second and then goes yellow again (PC status: Windows Defender is OFF, Real time protection: Handled by another AV program) and I get the notification again. If instead of clicking the notification I click "Turn on" on the Windows Defender gui, Windows opens another window, "Apps & Features" in settings, like asking me to uninstall the other, nonexistent AV.

Now, I've tried a lot of things...
Of course, I have completely uninstalled Bitdefender. I used the official tool provided by them for this. There is nothing in the registry by bitdefender nor any file or folder by that name in my PC.

I have tried every step listed here.

I have tried to install another AV (Avast) and the uninstall it to see if this would "reset" somehow windows defender. (Nope.)

I have tried option #2 here Windows Defender - Turn On or Off in Windows 10 - Wind... Read more

More replies
Answer Match 46.62%

I've had the System Integrity Scan Wizard, PC-Antispyware, and Security System Protection Control Panel popups and my backround change to a blue colour. After reading some of the posts here and running Spybot Search and Destroy, Ad-Aware 2007, RegCure and Malwarebytes Anti-Malware it seems as if that problem was solved, but now everytime I put my pc on I get these messages:The first one says "rundll32.exe - Bad Image : The application or DLL C:\WINDOWS\system32\qpfrsnow.dll is not a valid Windows image. Please check this against your installation diskette" and the second one says "RUNDLL -Error loading C:\WINDOWS\system32\qpfrsnow.dll%1 is not a valid Win32 application".The disk that I got when I bought my pc was Windows XP Home Edition SP1. I downloaded SP2 from the internet.I'm attaching all of the logs you need to assist me, because I don't know if and how badly my pc is still infected.I attached 4 log files: 1. DSS Main.txt 2. DSS Extra.txt 3. Kaspersky 4. DSS Main.txt - after the Kaspersky reportThank you for taking the time to look into my problem.DSS MAIN.TXTDeckard's System Scanner v20071014.68Run by Parratjie on 2008-04-17 09:29:31Computer is in Normal Mode.---------------------------------------------------------------------------------- System Restore --------------------------------------------------------... Read more

A:System Integrity Scan Wizard, Security System Protection Control Panel

Hi and welcome to Bleeping Computer! My name is Sam and I will be helping you. Run Hijackthis again, click scan, and Put a checkmark next to each of the lines listed below. Then close all other windows--you should only see HijackThis on your Desktop--and click the Fix Checked button.R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =O4 - HKLM\..\Run: [e43075dd] rundll32.exe "C:\WINDOWS\system32\qpfrsnow.dll",b================Click Start -> Control Panel -> Add Remove Programs and uninstall these programs:J2SE Runtime Environment 5.0 Update 11 Java? 6 Update 2 Java? 6 Update 3 Java? SE Runtime Environment 6 Update 1Reboot and post a new hijackthis log.

37 more replies
Answer Match 46.62%

I've had the System Integrity Scan Wizard, PC-Antispyware, and Security System Protection Control Panel popups. They've been very stubborn but after reading some of the posts here and running Spybot, Adaware, SmitfraudFix, Panda Activescan, Housecall, Stinger Avert, Windows Defender, and SDFix, I am now getting only one popup, which shows up as a blank white rectangle in the center of the screen (and now I can't click "Close" to get it off the screen, since the "Close" option is missing). From the size & shape, I believe it's the Security System Protection Control Panel. Would you please review my HijackThis log? Also, in some of the posts I've noticed recommendations to update Java. Is that needed in my case? Thanks very much for your help.Logfile of Trend Micro HijackThis v2.0.2Scan saved at 9:55:55 PM, on 3/28/2008Platform: Windows XP SP2 (WinNT 5.01.2600)MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)Boot mode: NormalRunning processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\Ati2evxx.exeC:\WINDOWS\system32\svchost.exeC:\Program Files\Windows Defender\MsMpEng.exeC:\WINDOWS\System32\svchost.exeC:\Program Files\Common Files\Symantec Shared\ccSvcHst.exeC:\Program Files\Common Files\Symantec Sh... Read more

A:System Integrity Scan Wizard, Security System Protection Control Panel

The blank popup appeared to be repopulated with information over time...apparently the spyware refreshed itself. I also learned from Task Manager that all of my popups were from the System Integrity Scan Wizard. After some more searching, I found the name (in my case, yzqrqzkp.exe) and told Norton Firewall to block it from accessing the internet. I used HijackThis to fix it and then deleted it and a namesake (YZQRQZKP.EXE-1253B76A.pf) from Windows\Prefetch (not sure that was necessary but deleted it anyway). My only concern is that from what I read, there should have been another copy in \Local Settings\Application Data, which I didn't find. I updated Java per instructions in another post, also turned System Restore off and on. I think the PC is now clean, but would you review my latest HijackThis log to be sure? Thanks very much.Logfile of Trend Micro HijackThis v2.0.2Scan saved at 10:05:26 AM, on 3/30/2008Platform: Windows XP SP2 (WinNT 5.01.2600)MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)Boot mode: NormalRunning processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\Ati2evxx.exeC:\WINDOWS\system32\svchost.exeC:\Program Files\Windows Defender\MsMpEng.exeC:\WINDOWS\System32\svchost.exeC:\Program Files\Common Files\Syman... Read more

14 more replies
Answer Match 46.62%

I have windows 7 home premuim 64 bit
I went to create restore point on my new dell and after about an 1/2 hour of waiting for SR to open up I got this:

You have no Restore Points. Use System Protection to create restore point.
When I attempt to turn on System Protection, it doesn't show any drives available when it opens -- it just says that it's searching for available drives and it keeps searching and doesn't stop. Eventually, I'll receive the following Error Message:

"There was an unexpected error in the property page: System Restore encounter an error. Please try to run System Restore again (0x81000203)." also all button are greyed out. I wanted take an image to show you but that's not working either. Is there hope?

Thank you.

 

A:Windows 7 Home Premuim System Restore and System Protection not working.

16 more replies
Answer Match 46.62%

My PC is infected with 3 malware popups named Security System Proctection Control Panel, System Integrity Scan Wizard and Security System Warning (the last one telling me I have Abebot). I have tried to get rid of them with Kaspersky Antit-Virus, Adaware, spyware sweeper, and SpybotSD, but they are still running. I didn't run the online scan by Kaspersky because I have the most recent version installed and running on my PC. When I ran a rootkit scan with KAV, it took just over four hours and reported my PC was clean. So for whatever reason Kaspersky is not picking up these three forms of malware. Following all other directions on your preliminary instruction list I used Deckard's System Scanner to make two Hijack This files. They are pasted in below. Please take a look and tell me what I should do to get rid of this malware. Thank you very much for this valuable service you are providing.-- Dark EagleDeckard's System Scanner v20071014.68Run by Perry H. Chesnut on 2008-04-18 23:11:18Computer is in Normal Mode.--------------------------------------------------------------------------------Backed up registry hives.Performed disk cleanup.-- HijackThis (run as Perry H. Chesnut.exe) ------------------------------------Logfile of Trend Micro HijackThis v2.0.2Scan saved at 11:47:35 PM, on 4/18/2008Platform: Windows 2000 SP4 (WinNT 5.00.2195)MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)Boot mode: NormalRunning processes:F:\WINNT\System32\smss.exeF:\WIN... Read more

A:Security System Protection Control Panel & System Integrity Scan Wizard Popups

Hello Dark Eagle. to BleepingComputer.comMy name is Billy O'Neal and I will be helping you. (Billy or Bill is fine, if you like.)Please give me some time to look over your computer's log(s).Please take note of the following:In the meantime, please refrain from making any changes to your computer.Also, even if things appear to be running better, there is no guarantee that everything is finished. Please continue to check this forum post in order to ensure we get your system completely clean. We do not want to clean you part-way up, only to have the system re-infect itself. If you do not understand any step(s) provided, please do not hesitate to ask before continuing. I would much rather clarify instructions or explain them differently than have something important broken.Finally, please reply using the button in the lower left hand corner of your screen.See you soon,Billy3

2 more replies
Answer Match 46.2%

I've tried to open System Protection in System in the Control Panel but it will not work. It gives an error of 0x81000203. I've rebooted and attempted but get the same thing each time.

A:System Protection not working in System Control Panel

Follow instructions on this page error code 0x81000203__ - Microsoft Community

Scroll to the 2nd answer by Meghmala

6 more replies
Answer Match 46.2%

Please help!!! Pics included to explain the situation
Basically after installing some new software for my phone my windows 7 laptop crashed - it flashes a blue screen and restarts on boot up I can get to image 1 page to try a system repair
But then I need to enable system protection.. Image 2
Is there any way I can do this through a command prompt??
Thank you in advance!!!

A:Enable system protection to preform system restore

Sorry images didnt upload???

9 more replies
Answer Match 45.36%

I need help on how to remove the (system reserved) folder under Available Drives in protection settings. On all my other computers it is not shown. Not sure why it is there as it does not show anywhere else on computer as a drive. I guess it just bugs the hell out of me not knowing why it's there. Any help would be appreciated.

A:In System Protection under Available Drives (System Reserved)

Look in Disk Management and see if the Reserve has a partition letter.

9 more replies
Answer Match 45.36%

Hi, I defragged my registry (castigate me later, please), and well, my system crashed. I'm running Windows 7 Home Premium 64 bit on a Lenovo laptop, and on startup, I get a blue screen claiming that the OS couldn't boot, and the option to try a system repair. After analysis, it says that it can't repair the system automatically, and offers more advanced options. I can try a system restore, but after selecting a restore point (clearly the one created before defragging the registry), system restore says that I must enable system protection on the drive. I don't remember disabling it, and I don't know how to enable it without access to the desktop.
From those same advanced recovery options, I can use a system image recovery (don't have an image to recover from), the windows memory diagnostic (it claims there's no memory error), or the command prompt. I know very little about using the command prompt, but I can open the task manager at least, though not explorer.exe or msconfig.exe (the prompt claims they're invalid commands).
I've tried booting in safe mode, with the last known good configuration, with boot logging, and everything else from that menu, as well as a Windows 7 recovery disc (though I believe this disc just provides the same options as those installed on the laptop.
If possible, I'd like to know how to enable system protection from the command prompt window so that I can continue with the system restore. I'm quite certain that the error lies in the defragmentation... Read more

A:System Restore - Enabling System Protection

right click my computer/properties/advanced system settings/system protection/ high light your drive, click configure,now click( restore system settings and previous versions of files)
OK and exit

7 more replies
Answer Match 45.36%

 I have a screen shot of it.  There is the Local Disk (C:) listed and then this other.
 Capture.PNG   126.43KB
  0 downloads

A:Under System Prop, and System Protection what is (C:) Missing ?

Post an Image from Disk Management Screen.
 
Control Panel / Administration Tools / Computer Management / Disk Management.
 
This will show all current active drives.
 
 
 

11 more replies
Answer Match 45.36%

My Toshiba Notebook (x64) (running Windows 7) has stopped being able to open/run programs. I've been using safe mode to try and find a cure, and safe mode works fine. I ran a few antivirus programs that detected a few things, but none of them solved this issue. Using System Restore seems to be the only thing I can really do, but I've been having some troubles with it.

Only one System Restore point shows up, and it's only from a few days ago, which isn't far back enough to fix my problem (I've already tried restoring it to that point). There are no other options as you can see here and here.

I tried to create my own restore point, but ran into some problems. When I go into "System" the "System Protection" option is missing. I only have these three options:

When I use the search bar to find it instead, "Create a restore point" comes up, but when I click and it opens System Properties, the "System Protection" tab is missing.

When I looked it up, someone had suggested running Regedit and checking HKEY_LOCAL_MACHINE\Software\Policies\Microsoft\Windows NT\SystemRestore\DisableSR but I couldn't get that far.

If anyone could help me out, it would be greatly appreciated.

A:Troubles with System Restore/System Protection

Hello esu and welcome to Seven Forums.

Have you verified that System Protection is turned on? (If it is, try turning it off, restarting the computer, turning it back on, and restarting the computer one more time.)

System Protection - Turn On or Off

See if you can manually create a restore point.

System Restore Point - Create

If not, your computer may have damaged or corrupt sytem files. Try running a system file checker scan from an elevated command prompt (option two.) If problems are found, run the scan 3 times and make sure to reboot the computer immediately after each of the scans.

SFC /SCANNOW Command - System File Checker

4 more replies
Answer Match 45.36%

Hi Everyone

I went on my laptop this morning and it said I needed to run a system restore. Unfortunately when I try to it says I need to enable system protection on my C drive. I've been searching the web for a solution for the past couple of hours and it seems like quite a common problem. However I've tried all of the suggested solutions and nothing seems to work. I'm not the most computer literate so some of the suggested didn't make the most sense. If anyone has any suggestions to help the matter it would be very much appreciated.

Thanks

A:How do I enable system protection for system restore?

System Protection - Turn On or Off

3 more replies
Answer Match 45.36%

I have a Win10 Pro and ran MR to create a system image backup.
It went well but it turned of system protection.
A message shows up with a warning yellow triangle that reads.
Using system protection on a drive that contains system image backups will cause other shadow copies to be deleted faster than normal.
--- How do I stop system protection from being turned off?

I have another Win10 computer and created a MR system image backup on that one also.
System protection wasn?t turned off on that one.

I do not use shadow copies: If shadow copies are in use on my computer it doesn?t matter to me if that is the case as I don?t know how to use them anyway. I just don?t want system protection turned off.

A:I donít want system protection turned off when I do a MR system image

Hi,

The available disk space on the pc with the warning issue is probably too small to store both backup images (MR) and system protection image.






I do not use shadow copies:



Actually you do. System Protection is a form of Shadow Copying.

Furthermore, it's not wise policy to store backups on the same physical drive as your system. Still better than nothing but all in all not sound practice.
Better to store back up on an ext. removable drive.

In the mean time you could reduce the amount of space allocated to System Protection and see if that helps any.

Cheers,

1 more replies
Answer Match 43.68%

Hi,
I wanted to start system restore. The window shows: to create a restore point

open System Protection.

When this link is clicked, the System Properties dialog is opened by

SystemPropertiesProtection.exe

But the Tabs "System Protection" and "Remote" are missing in this dialog.

Something is wrong with the installation, but I cannot do new clean installation as many software is installed upon the platform. I have mounted the Vista installation DVD with "GImageX", but I do not know which files or Registry Entries I have to extract.

Any ideas? Thanks in advance for any help.

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Answer Match 43.68%

Oh i can not get system restore to open but it works in safe mode not in regular mode.

A:Need help system protection not there on system properties

Hi,

Welcome to Seven Forums.

Run Regedit and check the following registry key:

HKEY_LOCAL_MACHINE\Software\Policies\Microsoft\Windows NT\SystemRestore\DisableSR.

If the key is present and has any value other than 0 then system restore is disabled and the system protection tab will be hidden.

Viruses often disable this by setting this registry key. Often they will also disable the task manager and regedit too.

If you get a message saying regedit has been disabled by your administrator then it's quite possible you have been targeted by a virus, in which case a full scan of your system is a good idea.


As always, before making changes to your registry, back it up.

hth
Tanya

4 more replies
Answer Match 43.26%

Hi all
I want to disable "hardware, Advanced, System Protection, Remote" tabs from system properties dialog box( screen shot attached).
The user should only able to access change computer name feature. Other feature should be disabled/removed.
I there any way to achieve it?
thanks in advance.


IMG]https://social.technet.microsoft.com/Forums/getfile/703346[/IMG]

A:disable "hardware, Advanced, System Protection, Remote" tabs in system

I'm inclined to say no, for a very simple reason.
Changing the computer name requires administrator access. Given that, the user already has full control over the entire computer, therefore he can change whatever he wants.
What's the purpose of such "limitation"?

4 more replies
Answer Match 43.26%

Windows Vista Home Premium, How can I turn off group policy, If I try to run defender or change startup programs, it will not allow me. Message to contact your system administrator to turn off group policy.  Please help

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Answer Match 43.26%

I have been infected with protection system and the instructions say to run malwarebytes but when I try to run it it just stops. Is there another way to get around this. I work from home and this is ruining my day. I also tried to use spyware doctor but I can download the updates to run the program... I'm hoping somebody can help Edit: Moved topic from XP to the more appropriate forum. ~ Animal

A:protection system

Did you rename Mbam.exe to something else? Name it tatertot.scr and try to run itAlso try Dr Web Cureit:Please download Dr.Web CureIt, the free version & save it to your desktop. DO NOT perform a scan yet.Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".Scan with Dr.Web CureIt as follows:Double-click on launch.exe to open the program and click Start. (There is no need to update if you just downloaded the most current versionRead the Virus check by DrWeb scanner prompt and click Ok where asked to Start scan now? Allow the setup.exe to load if asked by any of your security programs.The Express scan will automatically begin.
(This is a short scan of files currently running in memory, boot sectors, and targeted folders).If prompted to dowload the Full version Free Trial, ignore and click the X to close the window.If an infected object is found, you will be prompted to move anything that cannot be cured. Click Yes to All.When complete, click Select All, then choose Cure > Move incurable.
(This will move any detected files to the C:\Documents and Settings\userprofile\DoctorWeb\Quarantine folder if they can't be cured)Now put a check next to Comple... Read more

1 more replies
Answer Match 43.26%

I am curious I was reading a previous thread which concerned a Teacher, Wendy and her issues with her current computer instructor. When following the thread a program I have never heard of, HijackThis was mentioned several times. Is this a program that just simplly reports problems to the user or is it like Spybot S&D(which I am currently using) in that it can also fix any possible security issues. If HijackThis can do the previous: fix report and whatever else; then what additional advantages does it provide the user that Spybot doesn't support, and would U use this in place of Spybot S&D or something else.
 

A:system protection?

It is not an automated tool, and provides no judgement or recommendations on removal. It simply shows what is present in several locations of the registry and file system - you have to know what you're looking at to use it to delete entries.
When I think it's preferable that dll's are unregistered etc., I will often recommend that SpyBotSD be run first and then use HJT to look and see if it missed something.

You can see some instructions at http://tomcoyote.org/hjt/ if you want to look at it.
 

1 more replies
Answer Match 43.26%

How does System Protection work...does it save information to a separate partition?

I have a 7gb partition on my drive that I do not know what it is for. I deleted it and was am thinking of adding it to my main C: partition. Did destroy the System Protection partition?

A:System Protection?

That partition was likely put there by the manufacturer to help you restore the PC to factory specs if you ever needed to do that.

If you in fact deleted the partition and do not have "recovery disks", you will have problems restoring to factory specs.

Do you have any install discs at all? What happens if your hard drive fails in 30 minutes?

System protection is not the same as "system restore", which you may be thinking of. System restore returns the operating system to the way it was on the date the restore point was made---typically somewhere in the last couple of weeks-----not to factory specs. System restore points are stored on your C drive along with Windows.

Can you post a screen shot of Disk Management?

9 more replies
Answer Match 43.26%

In my system properties under system protection, the c drive sys pro is on but on my d drive (restore) the sys pro is off. Should i turn it on?Is it able to vreate sys restore points when the sys protection is off?

A:my system protection

Hello @hunterm1 Welcome to the HP Support forum. Thank you for your post.Probably you have one HDD drive and C:\, D:\, etc.. - these are not called drives but partitions - part of the whole thing - one HDD. No problem. The D:\ partition is usually your recovery partition and Windows System Restore is off there for a reason - you should not and need not to attempt to turn it on. This drive should have no changes usually - its purpose is to keep the original version of your operating system, settings, drivers, original image and to be able to restore your PC to factory default condition.  Let me know if you have any other questions.

1 more replies
Answer Match 43.26%

How do I go about turning ON System Protection.

When I go to restore my system from a Restore Point, I get a popup saying "System Protection" is turned OFF and I need to turn it back ON.

A little help please. Thank you.

More replies
Answer Match 43.26%

How do I go about turning ON System Protection.

When I go to restore my system from a Restore Point, I get a popup saying "System Protection" is turned OFF and I need to turn it back ON.

A little help please. Thank you.

A:System Protection

  
Quote: Originally Posted by huffman


How do I go about turning ON System Protection.

When I go to restore my system from a Restore Point, I get a popup saying "System Protection" is turned OFF and I need to turn it back ON.

A little help please. Thank you.


See this tutorial.

System Protection - Turn On or Off

2 more replies
Answer Match 43.26%

I just finished "cleaning out" an old Dell desktop. I deleted a lot of files. I don't intend to un-delete any of them (couldn't anyway, because I did a wipe of the free space), but the thought occurred to me, what if I wanted to un-delete one of them? In the old DOS days, I could do that without software (like Recuva). But with NTFS file systems, I note that there is a system setting called System Protection that provides a built-in way to recover deleted files, as long as you haven't overwritten them. I checked the settings for this app on my desktop. System Protection is Off for both of my drives, so that's apparently the default.

Question: What are the downsides of turning that On? My guess would be that it burdens the MFT with more entries, thereby slowing drive performance. Is that true and are there any other downsides?

A:System Protection

The only real downside to turning on System Protection is that is consumes some disk space but you can control that. The impact on performance is insignificant.

5 more replies
Answer Match 43.26%

Yesterday I, as always before, was going to do monthly Macrium Reflect system backup. As per usual I did all the AV, HW and software checks, made sure windows and SW was up to date, absolutely everything works as good as ever. At the end of those checks I did sfc /scannow but would not go past 58%. Dism also got stuck at some 20% on or offline, in safe mode too.
All disks are in perfect shape and so are drivers etc.
Before I do something radical like restoring last moth's Macrium backup or doing windows repair I would like to see if there's something less radical to troubleshoot this problem.
I still have W10 on another disk to fall back to if necessary so in no way I could be left without OS on this computer. Willing to try anything. Any ideas ?

A:System protection

Hi Mike,
Personally I don't have a problem with this but some people do with:
The Scoop On KB 3022345 System File Corruption
You might want to uninstall this update if installed.

3 more replies
Answer Match 43.26%

Why can I not save restore  points when I have it set to restore previous versions of files only?  It shows system protection turned off when set this way. Only way it will show turned on is if I have setting and files turned on.

A:System Protection

Hi -
System Restore is just that - System Restore -
I have not been able to set mine to restore only one file / folder to an earlier time, unless I have a backup made.
 
However I may have missed a setting that I could not find, but I can only set mine to System Restore -
 
More general information ..............

 What files are changed during a system restore ?
 

System Restore affects Windows system files, programs, and registry settings. It can also make changes to scripts, batch files, and other types of executable files created under any user account on your computer. System Restore does not affect personal files, such as e-mail, documents, or photos, so it cannot help you restore a deleted file.
NOTE :: If you have backups of your files, you can restore the files from a backup.

 
Always create a backup of your system prior to doing any System Restore
 
Open System Restore and follow the links in that area as to what you will restore and what you can do there.
There is a lot of helpfull information listed there -
 
Thank You -

1 more replies
Answer Match 43.26%

I was looking around in system properties and under system protection, device updates the top box was checked, I changed it to what it is now and want to make sure this is ok.
 

A:System Protection

It's far better than just "OK" when you have the system running satisfactorily. It's the only way to avoid the nasty surprises when Windows "updates" to incorrect drivers.
 

3 more replies
Answer Match 43.26%

My System in "System Properties" has its "Protection" as OFF
Start > Control Panel > System > System Protection > System Properties (dlg) > System Protection (tab)


I am trying to clean up my Registry after uninstalling "CutePDF"
- three lots of bundleware with one double negative opt-out that I thought I had outsmarted
- CutePDF do not supply an "uninstaller" any more for their free CutePDF
- Revouninstaller did not detect any registry items
- CCleaner does not find any of the CutePDF registry entries
- a manual trawl/search has found two keys each with 29 data entries
- created a restore point, as insurance
- disabled the "CutePDF" keys by renaming the keys with a "_obs" affix string
- rebooted and no problems
Q1: Should the "System" protection be Off or ON
- my inclination is to change it to ON
- but I would like to check with those who really know first (no guesses)

I know ... I know ... an image would have been simpler
- but I am not "there" yet ... when my busy meter slows down to insane

A:System Protection is OFF

It should be on if you want the protection of system restore.

9 more replies
Answer Match 43.26%

Hi. I suddenly got a ?Security Center Alert? pop-up in my computer. I have tried what other users tried before. The thing is that now it uninstall Avast antivirus, don?t let me install MBAM (or any program at all), can?t connect to the Internet or access the Windows Task Manager. I also tried to run the Hjack but it simply won?t run.

Please help.

A:Protection System Again

Welcome to BCTry to run both of these and save the logsWe Need to check for Rootkits with RootRepealDownload RootRepeal from the following location and save it to your desktop.Direct Download (Recommended)Primary MirrorSecondary MirrorSecondary MirrorSecondary MirrorZip Mirrors (Recommended if you have a slower connection or if the Direct Download mirror is down)
Primary MirrorSecondary MirrorSecondary MirrorRar Mirrors - Only if you know what a RAR is and can extract it.
Primary MirrorSecondary MirrorSecondary MirrorExtract RootRepeal.exe from the archive (If you did not use the "Direct Download" mirror).Open on your desktop.Click the tab.Click the button.Check all seven boxes: Push OkCheck the box for your main system drive (Usually C:), and press Ok.Allow RootRepeal to run a scan of your system. This may take some time.Once the scan completes, push the button. Save the log to your desktop, using a distinctive name, such as RootRepeal.txt. Include this report in your next reply, please.-----------------------------------------------1. Download Win32kDiag from any of the following locations and save it to your Desktophttp://ad13.geekstogo.com/Win32kDiag.exehttp://download.bleepingcomputer.com/rootr.../Win32kDiag.exe2. Double-click Win32kDiag.exe to run Win32kDiag and let it finish.3. When it states "Finished! Press any key to exit...", press any key on your keyboard to close the program.4. Double-click on the Win32kDiag.txt file that is locate... Read more

1 more replies
Answer Match 43.26%

What would be the best antivirus for pc.I need a antivirus that is not slow and that protects my pc very good.I need sugestions!

A:System Protection

Welcome
First forget best, it is subjective.
However, I and many members use the free
Microsoft Security Essentials
Free Malwarebytes and the Windows Firewall
I also use winpatrol. It takes a picuture of your HD. Anything is installed, it asks if you want it. If you say no, it restores what you had. Has other features too.
http://www.av-comparatives.org/
This list is already outdated. Microsoft has just finished testing on 2.0. It is now available.

2 more replies
Answer Match 43.26%

No matter what I do system protection somehow always manages to turn it self back on

How can I PERMANTLY KILL THIS PROCESS? Is it a service?



I WANT IT GONE FOR GOOD

A:Ive had it with System Protection...

Go to control panel, admin tools, services, volume shadow copy, but that may cause more problems than it solves.

9 more replies
Answer Match 43.26%

Hey all, I've ran into a huge problem... My aunt dropped off her family computer yesterday and I've been working on it for a few hours now and to say the least I'm completely stumped. There's this fake anti virus program called Protection System which does it's thing, I'm sure you know all about it. Anyway, I've done a few hours worth of research, read countless "fix it" articles and forum post and nothing has worked yet. At this point I need to rest my eyes and my mind and ask you all for your help.The biggest problem is no programs that could solve the problem or aid in solving the problem work. The real anti virus was disabled and broken, malwarebytes wouldn't install so I renamed it, it then installed halfway before freezing. I played around with that for a while and I got it to install. Couldn't run the program after that, so I renamed the that. It finally opened but as expected the scan shut the program down. After it crashed during the scan malwarebytes was completely inoperable, couldn't even delete it with out a restart. At that point I had enough, I was preparing to post a topic in the "HijackThis Logs and Virus/Trojan/Spyware/Malware Removal" forum but after several attempts it appears that not even your DDS Tool works. I'm just so frustrated right now...To clear a few things up. I've been trying everything in and out of safe mode, same results. Also, all the games on the computer appear to work, iTunes works, Quickbooks work, AIM works. I'm pretty sure every progr... Read more

A:Protection System

We Need to check for Rootkits with RootRepealDownload RootRepeal from the following location and save it to your desktop.Direct Download (Recommended)Primary MirrorSecondary MirrorSecondary MirrorSecondary MirrorZip Mirrors (Recommended if you have a slower connection or if the Direct Download mirror is down)
Primary MirrorSecondary MirrorSecondary MirrorRar Mirrors - Only if you know what a RAR is and can extract it.
Primary MirrorSecondary MirrorSecondary MirrorExtract RootRepeal.exe from the archive (If you did not use the "Direct Download" mirror).Open on your desktop.Click the tab.Click the button.Check all seven boxes: Push OkCheck the box for your main system drive (Usually C:), and press Ok.Allow RootRepeal to run a scan of your system. This may take some time.Once the scan completes, push the button. Save the log to your desktop, using a distinctive name, such as RootRepeal.txt. Include this report in your next reply, please.----------------------------------Please note: If Rootrepeal fails to run, try this step: Click Settings - Options. Set the Disk Access slider to HighAlso try: right-click on rootrepeal.exe and rename it to tatertot.scr

4 more replies
Answer Match 43.26%

Ive noticed every once in a while that my system protection keeps turning it self on, even though I have manually shut it off?

What could be affecting this? (I want it off because I back up regularly)
 

A:System Protection...

I don't have an answer but do have some advice.

System protection is different than backing up data, system protection backs up critical system registries and other settings normal backups do not, it would be wise to leave this setting On.

.
 

1 more replies
Answer Match 43.26%

Hello everyone ... Really hoping you can help me.

I use Firefox browser and gmail or yahoo for mail. I have Fix-It Professional 6 which I just ran for any viruses, mal ware, spy ware and ad ware.

For about the past week or so, every time I start my machine, I get a window called Windows PC Defender inside of which is a"My Computer" window. I cannot close this window but I can minimize it and open an additional window.

This address appears in the location window -
hxxp://my-systemprotection.net/?p=WKmimHVl...nBkaF%2FEkKE%3D

In the My Computer it shows the Windows shield logo along with System Folders, My Documents, Hard Drive and Security. Next to each, flashing in red is notification that I have 5 viruses in the System Folders, 7 in My Documents, 12 in my Hard Drive and that "Security has been damaged by virus" in the Security. Additionally, below that is a separate window "Your Computer is Infected" and shows a long list -

W32.Benjamin.Worm Virus High
Trojan virtumonde Virus Critical
AdvWare.Hotbar Virus High
W32.Nimda.J@mm Virus Medium
Trojan.Qoologic - Key Logger Virus High
SHeur.ZSQ Virus High
Adware.Win32.Winad Virus Critical
Trojan-PSW.Win32.LdPinch.abm Virus Critical
Backdoor.Win32.Haxdoor.gu Virus High
Magic DVD Ripper Virus High
Trojan.Fakealert.355 Virus Medium
Trojan-Downloader.Win32.Small.dge Virus High

Recommend: Click "Start Protection" button to erase all threats
When I have clicked on "Star... Read more

A:my-system protection

Hi Cailleach Echo, welcome to BC I have moved your topic to the "Am I infected? What Do I Do?" forum since you appear to be infected by a rogue security product. This will allow our members who specialize in malware removal to find your topic more easily.I've always been warned not to open anything that ends with ".exe"Sound advice. You're infected with some sort of rogue security program. These programs falsely warn that your computer is infected (like in the list of baddies you were given) and then prompt the user (you) to download a file to "clean" the computer. Do not download anything it asks you to. Do not purchase any program it recommends. It is a scam and will only serve to make the situation worse.

3 more replies
Answer Match 43.26%

Hey all, I've ran into a huge problem... My aunt dropped off her family computer yesterday and I've been working on it for a few hours now and to say the least I'm completely stumped. There's this fake anti virus program called Protection System which does it's thing, I'm sure you know all about it. Anyway, I've done a few hours worth of research, read countless "fix it" articles and forum post and nothing has worked yet. At this point I need to rest my eyes and my mind and ask you all for your help.The biggest problem is no programs that could solve the problem or aid in solving the problem work. The real anti virus was disabled and broken, malwarebytes wouldn't install so I renamed it, it then installed halfway before freezing. I played around with that for a while and I got it to install. Couldn't run the program after that, so I renamed the that. It finally opened but as expected the scan shut the program down. After it crashed during the scan malwarebytes was completely inoperable, couldn't even delete it with out a restart. At that point I had enough, I was preparing to post a topic in the "HijackThis Logs and Virus/Trojan/Spyware/Malware Removal" forum but after several attempts it appears that not even your DDS Tool works. I'm just so frustrated right now...To clear a few things up. I've been trying everything in and out of safe mode, same results. Also, all the games on the computer appear to work, iTunes works, Quickbooks work, AIM works. I'm pretty sure every progr... Read more

A:Protection System

Hi Mike,

do you still have your aunt's PC and do you still need help?

regards _temp_

3 more replies
Answer Match 43.26%

How to turn on System protection using/through Ubuntu?

A:System Protection

Look over here:
The Ubuntu Forum Community - Ubuntu Forums

2 more replies
Answer Match 43.26%

I am running Vista Home premium, but see no evidence that it is creating restore points automatically every 24 hours. I can create restore points manually but they are the only ones that show under system protection. Should I not be seeing, "system scheduled checkpoint" in system restore? Thanks.

A:System Protection

I suspect that a system setting has been changed that prevents this from occurring - have you changed any of the system settings/services or used a tweaking/protection utility that might have caused this?

1 more replies
Answer Match 42.42%

i am part of a small home network, somehow the system administrator turned off system restore and cannot turn it back on. i have gone through what the tutorial said about turning it back on, but the configure button is blanked out on my computer. it is really getting me worried because if i cant turn it on, if a problem happens, then i cant system restore

A:My system administrator cant turn on system restore

Hello dharker, welcome to Seven Forums!



At control panel, administrative tools, services, what does yours say?

9 more replies
Answer Match 42.42%

Here is my log:Logfile of Trend Micro HijackThis v2.0.2Scan saved at 8:44:04 PM, on 6/30/2009Platform: Windows XP SP2 (WinNT 5.01.2600)MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)Boot mode: NormalRunning processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exec:\Program Files\Common Files\Symantec Shared\ccProxy.exec:\Program Files\Common Files\Symantec Shared\ccSetMgr.exec:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exec:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exeC:\WINDOWS\system32\spoolsv.exeC:\WINDOWS\eHome\ehRecvr.exeC:\WINDOWS\eHome\ehSched.exeC:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXEC:\WINDOWS\system32\HPZipm12.exec:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exeC:\WINDOWS\Explorer.EXEC:\WINDOWS\system32\dllhost.exeC:\WINDOWS\system32\ctfmon.exeC:\WINDOWS\system32\wuauclt.exeC:\WINDOWS\ehome\ehtray.exeC:\Program Files\Java\jre1.5.0\bin\jusched.exeC:\windows\system\hps... Read more

A:Protection System Malware

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.If you have already posted a DDS log, please do so again, as your situation may have changed.Use the 'Add Reply' and add the new log to this thread.Thanks and again sorry for the delay.We need to see some information about what is happening in your machine. Please perform the following scan:Download DDS by sUBs from one of the following links. Save it to your desktop.DDS.scrDDS.pifDouble click on the DDS icon, allow it to run.A small box will open, with an explaination about the tool. No input is needed, the scan is running.Notepad will open with the results.Foll... Read more

2 more replies
Answer Match 42.42%

It seems to me that W7's System Protection now functions like the old "Go Back" , which made a backup of one's files, as well as Windows' system files.

How can I configure W7's S P to leave user files [ not only "my docs", but <user>\app data . . . . , favorites, desktop ]?

I used W7's System Protection on my W7 Pro, 32 bit system, to return to a restore point I had made before installing a program, but it either modified or deleted files modified or created after the restore point was made, after uninstalling the program and returning to the manually created restore point.

Does "USERPROFILE" include <user>my documents ?
http://msdn.microsoft.com/en-us/library/aa378870(VS.85).aspx

User Account Control was set to minimum.

System is single boot.

System was upgrade from Vista Ultimate 32 bit.

RF123
 

A:System Protection configuration

__.__

bump
 

2 more replies
Answer Match 42.42%

PC is infected with "Protection System" -- apparently it's preventing use of any malware removal tool (including malwarebytes, avg, adaware, weborot), and it won't permit uninstall with Revo Uninstaller. Below (and attached) is the hijackthis log. Any advice would be appreciated!Logfile of Trend Micro HijackThis v2.0.2Scan saved at 2:30:53 PM, on 7/21/2009Platform: Windows XP SP3 (WinNT 5.01.2600)MSIE: Internet Explorer v8.00 (8.00.6001.18702)Boot mode: NormalRunning processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\Program Files\Webroot\WebrootSecurity\WRConsumerService.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\system32\spoolsv.exeC:\Program Files\Common Files\ArcSoft\Connection Service\Bin\ACService.exeC:\Program Files\LogMeIn\x86\RaMaint.exeC:\Program Files\LogMeIn\x86\LogMeIn.exeC:\Program Files\LogMeIn\x86\LMIGuardian.exeC:\Program Files\MozyHome\mozybackup.exeC:\PROGRA~1\AVG\AVG8\avgrsx.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\Explorer.EXEC:\Program Files\LogMeIn\x86\LogMeInSystray.exeC:\Program Files\Common Files\Real\Update_O... Read more

A:Hijackthis log - "Protection System"

Hello and welcome to Bleeping Computer.My name is Syler, I will be helping you to solve your Malware issues. Whilst I am helping you, I wouldbe grateful if you would note the following: Please do not run other tools or scans unless I ask you to and follow all the steps I give you, in order.
Copy and paste all logs requested in you reply, Do not attach them unless asked too.
If you don't know or understand something, please don't hesitate to say or ask before you proceed with my instructions.
Please continue to work with me, until I tell you your machine appears to be clean. Absence of symptoms does not mean that everything is clear.
If I do not hear back from you within 5 days of my last post, then this topic will be closed.Please download Malwarebytes' Anti-Malware from HereNote: If you already have Malwarebytes' Anti-Malware, just update then run it.Double Click mbam-setup.exe to install the application.Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.If an update is found, it will download and install the latest version.Once the program has loaded, select "Perform Full Scan", then click Scan (the scan may take some time to finish, so please be patient).When the scan is complete, click OK, then Show Results to view the results.Make sure that everything is checked, and click Remove Selected.When disinfection is completed, a log will open in Notepad and you may be p... Read more

2 more replies
Answer Match 42.42%

Long story short, I bought a new laptop, and in the month I have had it, I've had to do continual restores because it was getting hung up on 15% at updates. Finally got that fixed, then I had to do another restore for an unrelated issue, and it restored it to prior to the update. Before I could go in to fix it again, it started updating and once again got hung up at 15%. After three hours, I finally shut down, just expecting to do another system restore. Now, it won't let me do anything. Repair and restore tell me that there was a problem and no changes were made, and it gives me restore points, but then tells me I have to enable system protection...which I can't boot into anything to do. Safe mode won't work. Nothing but command prompt works, and I am about to tear my hair out. Has anyone had this problem and been able to fix it without a repair disk, that I conveniently do not have at this time? I contacted the company I ordered the computer from, and they are sending me the disks, but..I was hoping to be able to fix this without having to do a complete clean reinstall.

A:Enable system protection?

Hi and Welcome to TSF!

Since the laptop is brand new I would recommend asking your warranty to take a look.

You don't want to mess with it so much that they VOID your warranty.

2 more replies
Answer Match 42.42%

After reading your website I am sure I have System Progressive protection. I read the user guide written by Lawrence Abrams and have tried it a couple of times. I am using windows XP. I have followed the steps each time, but it does not seem to work. I boot into safe mode and then download one of the RKill downloads and it does it's thing and then posts a report on my desk top. Each time I have attempted to remove the vius/worm I have tried a different version of RKill. So then I move on to scanning my computer. I use Microsoft Security Essentials. I have run full scan twice and found and removed "unwanted software". Then when I have removed it I am prompted to "restart" the computer to let changes take effect. When it boots back up in normal mode the System Progressive Protection thing pops up again and obviously I did not get rid of it. I would guess one of two things is going on. Either it is not stopping the virus when I run RKill or I am rebooting back into normal mode and I should not be doing that. What should I do? With this description can you tell what I might be doing wrong? I know this is not a really serious problem but I would prefer to get rid of it. I am so close to fixing this issue but I can't seem to completely get rid of this thing. Please help. By the way. Thanks for the site. You all do wonderful work here. Thanks again. Looking forward to hearing from someone.

A:System Progressive Protection

Can anyone help me with the issue I am having? Thanks.

5 more replies
Answer Match 42.42%

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.If you have already posted a DDS log, please do so again, as your situation may have changed.Use the 'Add Reply' and add the new log to this thread.Thanks and again sorry for the delay.We need to see some information about what is happening in your machine. Please perform the following scan:Download DDS by sUBs from one of the following links. Save it to your desktop.DDS.scrDDS.pifDouble click on the DDS icon, allow it to run.A small box will open, with an explaination about the tool. No input is needed, the scan is running.Notepad will open with the results.Foll... Read more

A:Protection System infection

Due to the lack of feedback, this Topic is now closed.In case you still have problems, please send me a Private message to reopen this topic within the next 5 days. Beyond that point, please start a new topic.Orange Blossom

2 more replies
Answer Match 42.42%

I have a many pop ups that say Security Center Alert Do you want to block suspicious software? Name: Virus.Win32.Hala.a, Net-Worm.Win32.Mytob.t; Protection System Network Security Alert, Network attack rejected!, and continuous pop ups asking me to activate Protection System antivirus software. The pop ups start whenever I turn my computer on. I do not even open a browser. Here is my DSS.txt log
DDS (Ver_09-07-30.01) - NTFSx86
Run by abc at 18:04:05.71 on Thu 08/27/2009
Internet Explorer: 6.0.2900.2180
Microsoft Windows XP Professional 5.1.2600.2.1252.1.1033.18.511.225 [GMT -7:00]

AV: Protection System *On-access scanning enabled* (Outdated) {28e00e3b-806e-4533-925c-f4c3d79514b9}

============== Running Processes ===============

C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Internet Explorer\Iexplore.exe
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\WINDOWS\System32\svchost.exe -k imgsvc
C:\WINDOWS\Samsung\ComSMMgr\ssmmgr.exe
C:\Program Files\QuickTime\QTTask.exe
C:\Program Files\Java\jre6\bin&... Read more

A:Infected w/ Protection System and I can't get rid of it

Hi, waxeddental Welcome.Please read and follow all these instructions very carefully. Please download Malwarebytes' Anti-Malware from Here.Double Click mbam-setup.exe to install the application.Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.If an update is found, it will download and install the latest version.Once the program has loaded, select "Perform Quick Scan", then click Scan.The scan may take some time to finish,so please be patient.When the scan is complete, click OK, then Show Results to view the results.Make sure that everything is checked, and click Remove Selected.When disinfection is completed, a log will open in Notepad and you may be prompted to Restart.(See Extra Note)The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.Copy&Paste the entire report in your next reply.Extra Note:If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process. If asked to restart the computer, please do so immediatly.=====================================================================Please download ComboFix from Here or Here to your Desktop.**Note: In the event you already have Combofix, this is a new version that I need you to download. It is important that it is saved and renamed following this process directly to your desktop**If you are using Firef... Read more

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Answer Match 42.42%

Hey , i need help in order to restore my system . In fact when i open the system properties i realise that System Protection tab was missing. Launching the tab by its executable, SystemProtectionProperties.exe, did not launch the tab, either.

I tried to search in the registry for HKEY_LOCAL_MACHINE\Software\Policies\Microsoft\Windows NT\SystemRestore\DisableSR

I didn't find the SystemRestore Folder .

I only found the Windows File Protection folder and Terminal Services folder

what should i do ?

Thank you
 

A:Missing System Protection tab HELP

follow this :-

http://answers.microsoft.com/en-us/...operties/99c8160e-500f-47e7-8898-c2680a6fd26b
 

3 more replies
Answer Match 42.42%

I have this annoying system protection malware and also maybe, I don't know for sure one that keeps redirecting me everywhere else. I have already used 3 different programs spybot and windows malware remover. I also used combofix and I already have the Log ready. I'm pretty technical savy so I hope that helps you. ComboFix 11-07-17.03 - jessie 07/17/2011 15:20:48.1.2 - x86Microsoft® Windows Vista™ Home Premium 6.0.6002.2.1252.1.1033.18.3317.2098 [GMT -7:00]Running from: c:\users\jessie\Desktop\ComboFix.exeSP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}..((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))..c:\programdata\defender.exe..((((((((((((((((((((((((( Files Created from 2011-06-17 to 2011-07-17 )))))))))))))))))))))))))))))))..2011-07-17 22:50 . 2011-07-17 22:52 -------- d-----w- c:\users\jessie\AppData\Local\temp2011-07-17 22:50 . 2011-07-17 22:50 -------- d-----w- c:\users\Default\AppData\Local\temp2011-07-17 22:50 . 2011-07-17 22:50 -------- d-----w- c:\windows\system32\config\systemprofile\AppData\Local\temp2011-07-17 22:16 . 2011-07-17 22:16 -------- d-----w- c:\windows\system32\MpEngineStore2011-07-16 20:50 . 2011-06-20 15:57 7074640 ----a-w- c:\programdata\Microsoft\Windows Defender\Definition Updates&#... Read more

A:Malware system protection one

Hello and Welcome to the forums! My name is Gringo and I'll be glad to help you with your computer problems. Somethings to remember while we are working together.Do not run any other tool untill instructed to do so!Please Do not Attach logs or put in code boxes.Tell me about any problems that have occurred during the fix.Tell me of any other symptoms you may be having as these can help also.Do not run anything while running a fix.We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.Click on the Watch Topic Button and select Immediate Notification and click on proceed, this will help you to get notified faster when I have replied and make the cleaning process faster.In order for me to see the status of the infection I will need a new set of logs to start with.Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.DeFogger: Please download DeFogger to your desktop.

Double click DeFogger to run the tool.
The application window will appear Click the Disable button to disable your CD Emulation drivers Click Yes to continue A 'Finished!' message will ap... Read more

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Answer Match 42.42%

I have been on your site all day trying various ways to remove Protection System. Is there anyone who can help?! It's driving me crazy!!

A:Infected With "Protection System"

Please download Malwarebytes Anti-Malware and save it to your desktop.alternate download link 1alternate download link 2MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.Make sure you are connected to the Internet.Double-click on mbam-setup.exe to install the application.When the installation begins, follow the prompts and do not make any changes to default settings.When installation has finished, make sure you leave both of these checked:Update Malwarebytes' Anti-MalwareLaunch Malwarebytes' Anti-MalwareThen click Finish.MBAM will automatically start and you will be asked to update the program before performing a scan.If an update is found, the program will automatically update itself. Press the OK button to close that box and continue.If you encounter any problems while downloading the definition updates, manually download them from here and just double-click on mbam-rules.exe to install.On the Scanner tab:Make sure the "Perform Quick Scan" option is selected.Then click on the Scan button.If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.When the scan is finished, a message box will say "The... Read more

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Answer Match 42.42%

Helloes
Pz say to me how to remove the System Progressive Protection which I was attacked by him.....Thnx

A:system progressive protection 3.7.17

Hello nrimawi.

Please follow these instructions closely here at this site.
System Progressive Protection Removal Guide <-Let me know if you cannot go to that site.

Post back with any questions and to let us know how things are going.

1 more replies
Answer Match 42.42%

I have W7, 64 bit blah blah blah. when I bought my system, I set it up with a password required in order to be able to sign into windows. can that be bypassed by, say, a computer repair person? I sent my computer in for repair which turned out to needing a mother board replacement. I realized after that diagnosis was made that I'd forgotten to mention nor supply them with the system sign on password.

thanks for your help.
 

A:System Password Protection

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Answer Match 42.42%

Hello-
I am trying to fix a friends' laptop that appears to have been infected with Protection System malware. PC Info: Dell Vostro 1500, Windows XP Home, SP2.

At the moment, I cannot seem to get the laptop to access the internet, whether itís because of the virus or because it is not set up to access my cable modem. I have left it disconnected from our network to avoid any cross infections with my good pc. Can I download programs to a USB stick using the good pc, and transfer them to the sick pcís desktop- if you donít see a problem with this method, then Iíd prefer to continue using it.

When I try to install Malware Bytes from the .exe on the desktop, the install procedure seems to begin, then disappears completely from view, and doesnít even appear in Task Manager.

HijackThis seems to install ok from the desktop, but when I try to run the program, I can see it begin to list programs, but the after less than 2 seconds it, too closes and disappears.

Other issues: Restarting/Shut Down gets stuck and I have to hold down the power button to shut off.

Would greatly appreciate any help you can give.
 

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Answer Match 42.42%

A friend had the Protection System variant of Fake AV on is Vista PC. I was able to remove with malware bytes and cleaned up the registry with Regmechanic. the system appears to be fine Scans with Malware Bytes, AVG 8.5, Trend micro's root kit buster and house call all come up clean at this point. However as all of you are saying AVG 8.5 is out of date that is where I am running into issues. When I try to install AVG 9.0 it tells me that there is a conflicting software package installed: Protection System, and will not complete the install.I have searched the registry, and file system for anything that might be telling AVG that it still exists but am coming up with nothing.Below is my hijackthis log, possibly someone here knows what I have overlooked or can spot it in the log.Logfile of Trend Micro HijackThis v2.0.2Scan saved at 1:54:57 PM, on 4/9/2010Platform: Windows Vista SP2 (WinNT 6.00.1906)MSIE: Internet Explorer v7.00 (7.00.6002.18005)Boot mode: NormalRunning processes:C:\Windows\system32\Dwm.exeC:\Windows\system32\taskeng.exeC:\Windows\Explorer.EXEC:\Program Files\Windows Defender\MSASCui.exeC:\Program Files\Apoint\Apoint.exeC:\Windows\System32\WLTRAY.EXEC:\Program Files\Apoint\ApMsgFwd.exeC:\Program Files\Dell\QuickSet\quickset.exeC:\Program Files\Google\Google Desktop Search\GoogleDesktop.exeC:\Program Files\Cy... Read more

A:Protection System removal

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.If you have already posted a DDS log, please do so again, as your situation may have changed.Use the 'Add Reply' and add the new log to this thread.Thanks and again sorry for the delay.We need to see some information about what is happening in your machine. Please perform the following scan:Download DDS by sUBs from one of the following links. Save it to your desktop.DDS.scrDDS.pifDouble click on the DDS icon, allow it to run.A small box will open, with an explaination about the tool. No input is needed, the scan is running.Notepad will open with the results.Foll... Read more

2 more replies
Answer Match 42.42%

I've been directed here after having my post confirmed at http://www.bleepingcomputer.com/forums/t/255937/fake-windows-security-center-alerts-and-failure-to-open-anti-spyware-programs/.My OS is vista and I can get screen shots of the fake security system/protection system if needed.Here's the log that I got before my comp crashed (I tried several times, but it crashed at the same spot each time.)Log file is located at: C:\Users\Alastor\Desktop\Win32kDiag.txtWARNING: Could not get backup privileges!Searching 'C:\Windows'...Found mount point : C:\Windows\AppPatch\Custom\CustomMount point destination : \Device\__max++>\^Found mount point : C:\Windows\assembly\NativeImages_v2.0.50727_32\Temp\ZAP2DF2.tmp\ZAP2DF2.tmpMount point destination : \Device\__max++>\^Found mount point : C:\Windows\assembly\NativeImages_v2.0.50727_32\Temp\ZAP5937.tmp\ZAP5937.tmpMount point destination : \Device\__max++>\^Found mount point : C:\Windows\assembly\NativeImages_v2.0.50727_32\Temp\ZAP6E9B.tmp\ZAP6E9B.tmpMount point destination : \Device\__max++>\^Found mount point : C:\Windows\assembly\NativeImages_v2.0.50727_32\Temp\ZAP81A.tmp\ZAP81A.tmpMount point destination : \Device\__max++>\^Found mount point : C:\Windows\assembly\NativeImages_v2.0.50727_32\Temp\ZAPAB7C.tmp\ZAPAB7C.tmpMount point destination : \Device\__max++>\^Found mount point : C:\Windows\assembly\NativeImages_v2.0.50727_32\Temp\ZAPE752.tmp\ZAPE752.tmpMount point destination : \Device\__max++>\^F... Read more

A:Windows protection system

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.Please note, I normally request a DDS log, but since you have this rootkit, I'll hold off. Please let me know if you're there and I'll pass this off to a member of the HJT team.Information on A/V control HERE

36 more replies
Answer Match 42.42%

Protection System has installed itself and seems to be keeping me from running Malwarebytes to clean it up. Every time I try to run it, I get a split-second hourglass, then nothing.
I managed to get Malwarebytes installed by renaming it, but that cute little trick didn't work for executing the program.
I get frequent pop-ups and system stalls. Any help would be greatly appreciated.

DDS is pasted below, and rootrepeal report is attached.

Thank you!
DDS (Ver_09-07-30.01) - NTFSx86
Run by Administrator at 23:00:03.54 on Wed 09/09/2009
Internet Explorer: 6.0.2900.2180
Microsoft Windows XP Professional 5.1.2600.2.1252.1.1033.18.255.18 [GMT -5:00]

AV: Protection System *On-access scanning enabled* (Outdated) {28e00e3b-806e-4533-925c-f4c3d79514b9}
AV: eTrust EZ Antivirus *On-access scanning enabled* (Updated) {17CFD1EA-56CF-40B5-A06B-BD3A27397C93}
FW: eTrust Personal Firewall Firewall *enabled* {829BDA32-94B3-44F4-8446-F8FCFF809F8B}

============== Running Processes ===============

D:\WINDOWS\system32\Ati2evxx.exe
D:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
D:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
D:\WINDOWS\system32\spoolsv.exe
svchost.exe
D:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
D:\Program Files\Bonjour\mDNSResponder.exe
D:\Program Files\CA\eTrust EZ Armor ... Read more

A:Protection System Infection

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.??If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.If you have already posted a DDS log, please do so again, as your situation may have changed.Use the 'Add Reply' and add the new log to this thread.Thanks and again sorry for the delay.We need to see some information about what is happening in your machine.??Please perform the following scan:Download DDS by sUBs from one of the following links.??Save it to your desktop.DDS.scrDDS.pifDouble click on the DDS icon, allow it to run.A small box will open, with an explaination about the tool.??No input is needed, the scan is running.Notepad will open with the results.Foll... Read more

2 more replies
Answer Match 42.42%

I have been infected with what looks like several viruses. Unable to complete full virus scan although the following were quarantined: Trojan.Metajuan, Packed.Generic. 200, scmhux.exe and Packed.Generic.233. Also have lovely porn links on desktop, which I have removed. Tried to run DDS, but just sits there, all the while pop ups for Protection System download, Window security center alerts and various.exe - bad image error messages. Tried to run rootrepeal, but will not let me save log. Was able to get a log from hijackthis. Please help me to find what needs to be removed. Thanks in advance for any help. See hijackthis log below:Logfile of Trend Micro HijackThis v2.0.2Scan saved at 11:27:35 PM, on 9/8/2009Platform: Windows XP SP3 (WinNT 5.01.2600)MSIE: Internet Explorer v8.00 (8.00.6001.18702)Boot mode: NormalRunning processes:C:\WINDOWS\system32\csrss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\system32\spoolsv.exeC:\WINDOWS\Explorer.exeC:\WINDOWS\system32\svchost.exeC:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceServic... Read more

A:protection system and bad image pop ups

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.If you have already posted a DDS log, please do so again, as your situation may have changed.Use the 'Add Reply' and add the new log to this thread.Thanks and again sorry for the delay.We need to see some information about what is happening in your machine. Please perform the following scan:Download DDS by sUBs from one of the following links. Save it to your desktop.DDS.scrDDS.pifDouble click on the DDS icon, allow it to run.A small box will open, with an explaination about the tool. No input is needed, the scan is running.Notepad will open with the results.Foll... Read more

2 more replies
Answer Match 42.42%

Hi, My cat has given birth to 4 beautiful kittens. Woo-Hoo.

Obviously i have taken photos of the cute little critters and transfered them to a folder on my pc.

I used G6 Utilities to rename and enumerate all the pictures. When i look in the folder now there are several pictures missing. Fortunately i have found them. Unfortunately i found them by showing Protected Operating System files.

After googling for a while i have only managed to find out how to disable the File System Protection for all of Windows. Before i attempt this i would like to know if it will allow me to recover the pictures or if it is just better to delete them and take new ones.

Or does anyone know of another way to remove this protection? Any software that may help?

Thanks in advance.
 

A:System File Protection on a jpg?????

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Answer Match 42.42%

Hi
I am having a problem with this program called Protection System which is totally messing with my computer and I tried to run Root Repeal and it produced a whole list of files that are blocked and there is a wierd symptoms with my computer going on when nothing is running.
Please help me with this as I use my computer everyday and it is messing with my productivity.

Thanks

A:PLEASE!!!! I have a problem with the protection system!!!!

Welcome to the BleepingComputer Forums. Since it has been a few days since you scanned your computer with HijackThis, we will need a new HijackThis log. If you have not already downloaded Random's System Information Tool (RSIT), please download Random's System Information Tool (RSIT) by random/random which includes a HijackThis log and save it to your desktop. If you have RSIT already on your computer, please run it again. Double click on RSIT.exe to run RSIT. Click Continue at the disclaimer screen. Please post the contents of log.txt. Thank you for your patience.Please see Preparation Guide for use before posting about your potential Malware problem. If you have already posted this log at another forum or if you decide to seek help at another forum, please let us know. There is a shortage of helpers and taking the time of two volunteer helpers means that someone else may not be helped. Please post your HijackThis log as a reply to this thread and not as an attachment. I am always leery of opening attachments so I always request that HijackThis logs are to be posted as a reply to the thread. I do not think that you are attaching anything scary but others may do so. While we are working on your HijackThis log, please: Reply to this thread; do not start another! Do not make any changes on your computer during the cleaning process or download/add programs on your computer unless instructed to do so. Do not run any other tool until ... Read more

2 more replies
Answer Match 42.42%

Logfile of random's system information tool 1.06 (written by random/random)Run by Owner at 2009-09-01 18:01:20Microsoft Windows XP Home Edition Service Pack 2System drive C: has 51 GB (34%) free of 147 GBTotal RAM: 895 MB (21% free)Logfile of Trend Micro HijackThis v2.0.2Scan saved at 6:01:42 PM, on 9/1/2009Platform: Windows XP SP2 (WinNT 5.01.2600)MSIE: Internet Explorer v7.00 (7.00.6000.16876)Boot mode: NormalRunning processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\Program Files\TGTSoft\StyleXP\StyleXPService.exeC:\WINDOWS\system32\svchost.exeC:\Program Files\Common Files\Symantec Shared\ccSvcHst.exeC:\WINDOWS\system32\spoolsv.exeC:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exeC:\Program Files\Bonjour\mDNSResponder.exeC:\WINDOWS\system32\nvsvc32.exeC:\Program Files\CyberLink\Shared Files\RichVideo.exeC:\WINDOWS\system32\svchost.exeC:\PROGRA~1\COMMON~1\Stardock\SDMCP.exeC:\WINDOWS\system32\ctfmon.exeC:\WINDOWS\system32\RUNDLL32.EXEC:\WINDOWS\RTHDCPL.EXEC:\WINDOWS\system3... Read more

A:protection system virus

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.??If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.If you have already posted a DDS log, please do so again, as your situation may have changed.Use the 'Add Reply' and add the new log to this thread.Thanks and again sorry for the delay.We need to see some information about what is happening in your machine.??Please perform the following scan:Download DDS by sUBs from one of the following links.??Save it to your desktop.DDS.scrDDS.pifDouble click on the DDS icon, allow it to run.A small box will open, with an explaination about the tool.??No input is needed, the scan is running.Notepad will open with the results.Foll... Read more

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