Tech Problem Aggregator

Windows 7 Reboot loop: "Windows is loading files..."

Q: Windows 7 Reboot loop: "Windows is loading files..."


I was browsing the internet, and suddenly my computer rebooted itself. When it was loading up again, its gets to the dell inspiron logo, then cuts off to a page where all it says is "windows is loading files..." and a progress bar below it. the progress bar completes, and its start the loop again, to the inspirion logo, and back to the "windows is loading files"

When the ispiron logo is up, i can click f2 (setup) or click f12 (reboot option) but this is all i am able to do.

Can anyone help me with a solution, or has anyone seen this before?


A: Windows 7 Reboot loop: "Windows is loading files..."

Did you update any software/ hardware before the reboot? You could have been hit with a virus if it happened randomly.

Did you create a system repair disk? Or if you have a system reserved partition keep tapping F8 on reboot until you get the repair my computer option.

Try booting into Safe Mode first.

Also you can enter System Recovery Mode (repair my computer) and do a System Restore to before the problem occurred.

Safe Mode

System Restore

System Recovery Options

5 more replies
Answer Match 96.6%

hello, let's just get to the point, i had this problem recently where my pc can load windows, it keep looping
pc's on - booting - then "Windows Loading Files" - restart
it's infinite i don't know what to do, i don't have a cd rom, and i can't reinstall my windows from USB because every time i tried it says : "disk error" or "disk read error"
even after i burn it to USB correctly, tried this on other pc and USB can load just fine.
i'm thinking, it's something wrong with my boot system in System Reserved, is there anyway i can do to fix this?

A:"Windows Loading Files" infinite loop, Can't Boot USB "disk error"


Have you tried changing the boot sequence inside the BIOS?

Normally pressing F2 or F12 on the computer will solve this.

2 more replies
Answer Match 88.5%

So I just got home today, turned my computer on and all I see is an infinite loop.
I use a Dell XPS 7100. I didn't install anything in the past month, this just came out of nowhere.
I did a little searching and found my only option is to system restore.
However it doesn't allow me to enter the F8 repair options, only F2 and F12.
I do however have my windows 7 OS disc. I tried calling Dell tech support and they're asking $129 to guide me through a system restore... Yeah, no.
If there's anything I can do please tell me, and if my only option is a system restore, please link me to a proper guide that includes using the operating disc.

A:Windows 7 "Window's is loading files.." Loop!

Instructions here: option 2 . quite a long way down the page - from BOOT
System Restore
Download here: Windows 7 Direct Download Links

Try a system restore from the booted dvd/usb. If you end up doing a clean reinstall, you will need product key. You shoulc have one on a stiker on the machine, perhaps under the battery.

7 more replies
Answer Match 83.7%

Hi all,

So I'm kind of stuck.. I currently have the problem where I am in an endless cycle of "loading files" -> "Windows Boot Manager" (see: How To Boot Into Safe Mode On Windows 8 (The Easy Way)).
I have tried to load all of the options -- and none successfully load.
I also end up at a OneKey Recovery as well.. unfortunately, the laptop does not have initial backup or user backup images.
I have a Windows 8 CD for repairing purposes.. however, I cannot load the BIOS/UEFI to change the boot order to load the optical drives first. I have also tried to remove the CMOS battery to fix it.. did not work. .
Also - Windows Boot Manager:
Windows Setup [EMS Enabled] -- does not load properly (leads to OneKey Recovery) Safe Mode (does not load properly) Safe Mode with Networking (does not load properly) Safe Mode with Command Prompt (doesn't load - tries to boot and load all files onto partition that is too small.. can't change partition?)
Enable Boot Logging Enable Low-Resolution Video Debugging MOde Disable automatic restart on system failure Disable Driver Signature Enforcement Display Early Launch Anti-Malware Driver
Start Windows Normally
Any ideas would be greatly appreciated! Thanks!

More replies
Answer Match 79.5%


I have a Dell XPS M1530 laptop, completely stock with Windows 7 Ultimate x64 installed.
Windows has recently installed some updates and when it rebooted it showed the "Preparing to configure Windows - Do not turn off your computer" Same as this but after about 10-20 seconds it automatically reboots.
I left it alone and watched it complete this cycle 5 times before I decided it's not going to fix itself!
I have tried booting with everything attached (keyboard, extHDD, mouse) and also with nothing attached.
I have tried using a recovery disc to "repair" but it found no problems, ideally I would just do a repair-install of windows but as it seems that requires me to actually be in windows it's of no use! I have also tried to boot into safe mode but it still tries to configure windows then reboots.
It's my university work laptop so I'm hesitant to do a "replace" install of windows as I am currently unable to back up everything and for obvious reasons I don't want to lose it!

Another thing is I have ESET NOD32 installed, always up to date. I have never had any troubles before though.

Any help is very welcome! Thanks for looking!

A:Reboot loop during "Preparing to configure Windows" - Can't safe mode

Welcome to Windows Seven Forums, Socktopus.

Please check this tutorial, which may be of help to you.

Startup Repair Infinite Loop Recovery

4 more replies
Answer Match 79.5%

Picked up a computer from my parents the other night that has stopped working. When it is turned on it goes throught the normal process of recognising the BIOS, running some checks on processor, memory clock, primary master etc., but once these checks are done it jumps to the screen that says: We apologize for the inconveneince. Windows did not start successfully etc., and then asks me to select from
Safe Mode
Safe Mode with Networking
Safe Mode with command prompt
Last known configuration
Start Windows normally

What ever one of these I pick it goes back in the same loop and I end up back at this screen.

I've tried to boot of the XP CD, but when it says the CD is starting windows it just hangs.

I've scrathced all ove rthe web trying to find an answer for this problem posted somewhere but either I'm describing it incorrectly in a search (probably) or none exist (unlikely)

H E L P ........ Matt (NorthAvoca) Australia

A:Stuck in a Reboot Loop - "Windows did not start successfully"

Ok, there may be many causes to this issue, but having testing it on a old computer running Windows XP of mine, i deleted the critical Windows Files, purposely REMOVED all nessacary start up items, and PURPOSELY downloaded a Trojan Horse on to it...

I rebooted it.

1. It hung on reboot
2. It finally rebooted
3. It came up with the same message you got
4. I get the same never ending loop on the experimented computer.

This is hard, but usually if the Windows Files are corrupt or missing there are 3 solutions, providing you can even get ThAt far!

Solution 1: Boot to a command prompt and run a sfc /scannow. Insert the OS Install Disc when asked to do so and voila, Windows Files have been repaired/replaced. (You may not be able to do this, as i said, 'If you can get that far')

Solution 2: Boot to a command prompt with a bootable CD ROM and run chkdsk /f.

Solution 3. Reformat..

3 more replies
Answer Match 108.36%

So here is my problem: Occasionally, after reboot I get "Error loading operating system". After that the only thing I can do is shut down the computer and fix the windows MBR/Boot Sector (see bellow?).

I'm running a clean install of Windows XP Pro SR3 on a Lenovo T61 laptop. I have confirmed that in the majority of times the problem with the MBR/Boot Sector happens during the windows session and not necessarily upon reboot. When it happens there are no symptoms in windows except for when I try to run chkdsk, I get the following error:

"The type of the filesystem is RAW.
CHKDSK is not available for RAW drives."

I've had my T61 for 6 months now and I've had this problem about 15 times so far. Obviously this makes my T61 unstable and is becoming a major problem (I like to shut down the computer before taking it anywhere, and I don't really use Hibernate).

Solving this problem is very easy and takes 3 minutes? But the Win XP CD is needed for the fix and I don't want to carry it around with me everywhere. And anyway, it's annoying and makes my T61 crippled?

To fix the problem:
1 Change AHCI -> Compatibility in BIOS.
2 Boot using the Windows XP CD.
3 Enter the Recovery Console (press R).
4 "fixboot"
5 "fixmbr"
6 Restart ("exit").
7 Change back to AHCI in Bios.

After that the computer works perfect until the next time? Things I have tried so far:
1 Installed latest Bios for T61.
2 Checked firmware fo... Read more

More replies
Answer Match 108.36%

So here is my problem: Occasionally, after reboot I get "Error loading operating system". After that the only thing I can do is shut down the computer and fix the windows MBR/Boot Sector (see bellow…).

I'm running a clean install of Windows XP Pro SR3 on a Lenovo T61 laptop. I have confirmed that in the majority of times the problem with the MBR/Boot Sector happens during the windows session and not necessarily upon reboot. When it happens there are no symptoms in windows except for when I try to run chkdsk, I get the following error:

"The type of the filesystem is RAW.
CHKDSK is not available for RAW drives."

I've had my T61 for 6 months now and I've had this problem about 15 times so far. Obviously this makes my T61 unstable and is becoming a major problem (I like to shut down the computer before taking it anywhere, and I don't really use Hibernate).

Solving this problem is very easy and takes 3 minutes… But the Win XP CD is needed for the fix and I don't want to carry it around with me everywhere. And anyway, it's annoying and makes my T61 crippled…

To fix the problem:
1 Change AHCI -> Compatibility in BIOS.
2 Boot using the Windows XP CD.
3 Enter the Recovery Console (press R).
4 "fixboot"
5 "fixmbr"
6 Restart ("exit").
7 Change back to AHCI in Bios.

After that the computer works perfect until the next time… Things I have tried so far:
1 Installed latest Bios for T61.
2 Checked ... Read more

More replies
Answer Match 101.64%

Hi everyone,
I have had a search around for the issue I am having but I find it hard to explain.

I currently run windows of a crucial m400 SSD and it used to boot in less than a minute. More recently (and apparently overnight) boot time became several minutes.

I turned on verbose boot and it loads the files very quickly (just scans quickly infront of me) and then when it comes to the screen that reads the following (and see attached):

"Microsoft (R) Windows (R) Version 6.1 (Build 7601: Service Pack 1)

8 System Processors [8184 MB Memory] Multiprocessor Kernel"

It sits there for several minutes before then loading the desktop.

I am unsure how to diagnose this issue further and would greatly appreciate some guidance onto how to drill down into this further.


A:2mins delay during boot after "loading windows files" before Desktop

Hello and welcome Chalima if you haven't done these already you could start with this SFC /SCANNOW Command - System File Checker
Disk Check
onto this Troubleshooting Steps for Windows 7

You could just quickly check in msconfig what you have starting at boot too I just keep security ticked (try first)

Start > type msconfig > right click run as admin > check the Start as in pic .

Plus you always have my favourite Optimize Windows 7[2]=Performance Maintenance

6 more replies
Answer Match 101.64%

Hello Sevenforums

Notebook: HP ProBook 4730s

OS: Windows 7 (x64 bit)

Did not buy from hp, bought from a guy.

Yesterday, my explorer got stuck so i had to restart the laptop by pressing the power button, i turned it on, and then, Startup repair appeared, i left it to complete and then i went to sleep.

The next day i woke up, i opened my laptop, and then "Windows is loading files" appeared and afterwards a black screen appears and it stays there forever.

I read many solutions but none of them seemed to work

Such as:

-Removing the battery and the AC adapter and then press power button for 40 seconds.

-Entering safe mode and doing a full recovery (I cannot access safe mode using F8)

I can only access the ESC which is the bios and these stuff.

If anyone can help, i would be grateful because ill probably pay $200 and up.

Im extremely sure that this problem happened because of AVG free antivirus that i installed, i installed the antivirus about 1 week ago, and i never restarted the pc until then, only putting it into sleep mode. But this time it got restarted with some strange things happening when it was restarting, and it mentioned some of the AVG files deleting stuff
I dont know im really in need of help!!

A:Stuck at black screen after "Windows is loading files"

Hello and welcome Majd have a read throughtis and see if there are any thngs you can use . Troubleshooting Windows 7 Failure to Boot

If you can get into safe mode at all get rid of the AVG - it is crap.

Did this bloke give you any recovery media ?? and usually factory installed machines have factory restore partitions so can you let us know exactly what model this machine is please - I know you have quoted a number but have good look underneath and look for yourself before we go any further .

9 more replies
Answer Match 101.64%

I just finished my first build yesterday and I can't install Vista premium 64 bit! It either freezes at the "Windows is loading files" screen or it gets past that and reboots? On a few occasions, it gets past this to the Windows Vista loading screen and then freezes there. Can anyone please help me?

My Specs are:
Mobo: Asrock X58 Extreme
CPU: Core i7 920
Memory: OCZ Gold 6gb (3) 2gb sticks
Video Card: Radeon 5870
Hard drive: Western Digital Caviar Black 750GB

A:Vista installation reboots after "Windows is loading files..."

Please have a look here and here make sure you try everything that is mentioned as any one of the reasons can cause this issue and therefore should not be overlooked.

6 more replies
Answer Match 101.64%

I have a laptop with Vista 32bit and recently I haven't been able to start it. I turn it on and it gets to the black and white "windows is loading files" bar and it just freezes and beeps at random points. The computer will continue beeping until I have to hold the power button down to shut it off. I've tried booting from a flash drive and it still gives me the same problem. Does anyone know whats wrong?

Thank you.

A:Computer freezes and beeps at "windows is loading files"

BIOS beeps -

Run memtest86+ -

Run HDD diagnostics -

Regards. . .



1 more replies
Answer Match 101.64%

I have an Acer Aspire 5750-6677. I3-2310m. It has been performing the startup repair for over a day. It's now, finally (I think), saying "windows is loading files". It has been doing this for HOURS! Can I simply turn it off and attempt a different method or will that make it worse? BTW: it came with zero discs of any kind when I purchased it new in July 2011. I appreciate any time you are able to give. This is my work comp too and I can't lose the info that's on it.

A:Startup repair info while "windows is loading files"

Work through these steps for Troubleshooting Windows 7 Failure to Boot which disinfect then attempt to repair system files to start Win7.

If these fail the steps work up to copying out your files to run Factory Recovery or Clean Reinstall - Factory OEM Windows 7.

8 more replies
Answer Match 101.64%

I'm using laptop lenovo T430U, when doing system recovery process until half ways my laptop no battery then shut down. After that Windows failed to start. A Recent hardware or software change might be the cause. To fix the problem:

1. Insert your windows installation disc and restart your computer.
2. Choose your langugae settings, and then click next
3. Click "repair your computer."

Can someone help me or tell me how to get it past the windows is loading files?

A:Stuck at "windows is loading files" when doing a system recovery

How do you know your battery caused it to shut down? Does it complete Recovery? Are you using disks or Lenovo One-Key Recovery? How do I recover my system using ThinkVantage Rescue and Recovery

Make sure you are on AC power and try again.

If Recovery won't run you can get a much better install doing a Clean Reinstall - Factory OEM Windows 7. Everything is provided in the blue link to get and keep a perfect install.

7 more replies
Answer Match 101.22%

This is my first time being on these forums. If this is the wrong place to post about this, I apologize in advance.
Background on how this all started
I have a hp pavilion dm4 laptop with windows 7 home premium OS. This laptop is about a year and 2 months old. Warranty has expired. 2 months ago, my laptop started making this loud fan noise. I checked the CPU's temperature through software and it was at 78 F (which i thought was normla). I decided to sit my laptop higher by stacking books underneath it. I dropped the laptop on accident because I was sweaty and nervous. The fan noise stopped. That caught my attention. Every time the fan became loud, my FPS for the games I was playing lowered. That made me mad and frustrated. I remembered once the laptop was tapped a little, the fan would stop and my performance would go back to normal. The tap eventually progressed into a light smack then to a hard smack. I smacked my laptop everytime this happened because of frustration (Im 15 and i do dumb things a lot). Last week, the fan just continued and would never stop. I didnt stop smacking it either.
So today, I tried to smack the laptop as little as i could and then my laptop froze. It stayed frozen for about 1 minute. Then I restarted my laptop. When it was rebooting, I saw a screen I have never encountered before; "Windows is Loading Files Screen". I waited patiently and the fan of my laptop continued to be loud. Then, for about a second and ... Read more

A:Startup repair after "Windows is Loading Files".Cant start safe mode

Welcome to the Forum.
It sound like the first problem is overheating. This can cause many more problems all by itself.
If it was my laptop I would take it apart and clean completely. I would also check the operation of the fan. (If in doubt replace the fan).
If you don't feel comfortable taking the laptop apart and cleaning I would take it to a shop.
You must not use the laptop until the cooling problem is solved.

3 more replies
Answer Match 101.22%

I have a freshly built computer. All new internal parts (HD, DVD drive, MoBo, video card, processor, PSU, RAM and case). Here is a list of all the parts that are in it: - Once You Know, You Newegg

I also have a fresh copy of Windows 7 OEM.

All parts are plugged in properly, and bios set up correctly (as far as I can tell). The only bios that aren't at default that I can remember off the top of my head was that I disabled the floppy section (don't have one), I raised the clock speed of my CPU to 2.8 (up from 2.66), and I enabled my CPU to raise 9-11% capacity under heavy loads.

Everything saved properly, and my CPU runs at roughly 35 degrees C. Not nearly as cool as my old rig but not that bad. The default settings had it running half a degree cooler.

Opened up the 7 case, popped it in, booted from CD-ROM, and a black screen comes up and says "Windows is loading files..." A bar fills up really fast, and after it finishes it resets and starts filling up again, much slower. Once this bar fills up however, the computer hangs and sits there. I've let it sit for over 10 minutes with no change. The only notable thing that happens is about 30 seconds after it fills the bar the DVD drive has some activity, and then it goes silent for the rest of the time.

Any ideas? Again, this is a completely fresh system. All the hardware pieces are brand new and I was able to go through and do bios without issue.

A:Setup hangs after "Windows is loading files..."

Quote: Originally Posted by NonMagical

I have a freshly built computer. All new internal parts (HD, DVD drive, MoBo, video card, processor, PSU, RAM and case). Here is a list of all the parts that are in it: - Once You Know, You Newegg

I also have a fresh copy of Windows 7 OEM.

All parts are plugged in properly, and bios set up correctly (as far as I can tell). The only bios that aren't at default that I can remember off the top of my head was that I disabled the floppy section (don't have one), I raised the clock speed of my CPU to 2.8 (up from 2.66), and I enabled my CPU to raise 9-11% capacity under heavy loads.

Everything saved properly, and my CPU runs at roughly 35 degrees C. Not nearly as cool as my old rig but not that bad. The default settings had it running half a degree cooler.

Opened up the 7 case, popped it in, booted from CD-ROM, and a black screen comes up and says "Windows is loading files..." A bar fills up really fast, and after it finishes it resets and starts filling up again, much slower. Once this bar fills up however, the computer hangs and sits there. I've let it sit for over 10 minutes with no change. The only notable thing that happens is about 30 seconds after it fills the bar the DVD drive has some activity, and then it goes silent for the rest of the time.

Any ideas? Again, this is a completely fresh system. All the hardware pieces are brand new and I was able to go through and do b... Read more

3 more replies
Answer Match 101.22%

Computer is a couple years old, self built, no issues. Watching hulu and suddenly there's a crackling sound, a flash of light, and screen freezes (not bsod, just total freeze). No biggie, reboot. Won't reboot. Get's to "Starting Windows" and freezes.

Figured it's a ram or hard drive issue. Long story short, quick trip to Fry's, put in brand new hard drive & one stick of brand new ram (completely took out old ram and old hard drives). Took out wireless card, unplugged all usb, except for new usb (wired) keyboard.

Put in Window's installation DVD, boot from CDRom, it gets to "Windows is loading files" and about the third time it completes a status bar, it freezes there. I've rebooted a few times, same issue. Swapped out the one new ram for the second stick that came in the pack, same thing.

So...not hard drive, not ram, not wireless card, not any usb thingy plugged in, system temps have been fine lately. Based on the sudden noise/flash seems like a hardware thing, but can't pinpoint.

System Specs:
Antec case, corsair 750W power supply, Gigabit UDP3 motherboard, intel i5-750, evga GeForce GTX260 vid card, and as of tonight a corsair 4gb ddr3 1333x ram, and wd caviar green 1tb hard drive.

Any ideas? I'm going to try to take out the video card (pita) in the mean time.


A:Install from DVD freezes on "Windows is Loading Files"

Could easily be the mboard.

6 more replies
Answer Match 101.22%

I just completed a "Clean ReInstall" of Win 7 (Pro) 64 bit.
on a Lenovo E545 Think Pad 2 months New, **Came with both Win 7 Pro/Win 8.1 Pro Discs
(the Clean Install was done to remove a Virus that would not allow me to Update)

With all Bios set to Start from the DVD 1st.
No peripheral attached
Bios is Set to Factory Defaults (Except with the DVD player being 1st)
This is my THIRD SET of Recovery DVD's from Lenovo

What I get is the DVD starts (I tested the DVD on another Machine, It is Good)
The E545 goes to the Windows Loading page and freezes.
"Normal Startup" (Not working) goes to colored Icon page and stops.

Any suggested Help is Much Needed

Thank You Steve

A:Boot Up Freezes at "Windows Loading Files"

Hi Steve -

Did you disable Secure Boot in BIOS setup? This is required to install Win7 on a Win8 PC. Downgrade Windows 8 to Windows 7. Then boot the installation DVD as a UEFI device, delete all partitions during install.

I would not use a Factory Recovery disk as this includes all of the bloatware which interferes with WIn7 performance. Instead follow these steps to do a Clean Reinstall Windows 7. It discusses in Step 1 how to find safe reinstallation media for your licensed version.

However if the PC came with Win8, then most likely any Win7 media is a clean Installation disk without the bloatware, perhaps with some branding and self-activation included if there was no COA sticker provided with the Win7 Product Key due to it being a 7 Downgrade. Either way you don't want the added crap.

If problems persist please take a picture of your install media, if possible check its size on disk in another PC and provide a screenshot of file content. Also in BIOS setup let us see settings related to EFI, UEFI, CSM, Legacy BIOS, Secure Boot and Boot order. Screenshots and Files - Upload and Post in Seven Forums - Windows 7 Forums

1 more replies
Answer Match 101.22%

Hi all!

Wanted to do a nice clean installation on a HP Compaq dc7800 Convertible Minitower. Using known good Windows 7 volume USB which I have used a dozen+ times with no issues.

I get stuck at "Windows is loading files..." as I don't think that screen is ever supposed to be there over an hour or so.

Linux mint live USB boots just fine.

Using Windows 7 OEM disc (not legal on that rig, but I was testing), I got past the loading screen and reached "Windows 7 cannot be installed to this disk. This computer's hardware may not support booting to this disk." error instead.

I toyed around with ram sticks. They're installed as they should be. Then tried both of them in the correct black slot to see if one of them might be bad. Then installed two additional sticks to see if it had enough memory to load the OS. Same result.

I've reset the bios. The SATA settings aren't on RAID. The original OS that I'm trying to replace also boots just fine.

Just running out of ideas here.

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Answer Match 101.22%

Hi peeps,

I'm in dire need of help

Been having this problem for days now sadly

I'm trying to install win7 and it won't finish up the "windows is loading files". It stops eventually no matter what progress.

One time though is that it gives me that the "BOOTMGR" is missing.

Take note that this is a fresh install, the hddsk has no other OS. How can I fix this?

Below are my system specs:

Phenom II 550BE
J&W Minix 780G
4gb sodimm team elite ram
1tb westen digital

any thoughts?

A:Can't install Win7, "windows is loading files"


9 more replies
Answer Match 99.96%

i have a Toshiba satellite l355-s7812 and when i go to boot it up it goes from the toshiba logo to a screen that says "windows is loading files" and then it goes back and keeps trying over and over again


A:"windows is loading files" and i don't have my restore cd!

hi this is a laptop so should have a recovery partition for details on how to access this area of your laptop go to and input your model in the search tool you will find the info on how to use the recovery area hope this helps

1 more replies
Answer Match 99.54%

Hi yesterday I decided to format my Hp pc with an USB because my DVD Room is not working. First It worked but at select partion where to install OS it didn't work and I restarted PC and it stucked at windows is loading files. The problem is that I formated C and now I cant do a shit. Help please.

More replies
Answer Match 97.02%

Hello there, when the desktop loads up, I get this strange message:

"Open With:

Choose the program you want to use to open this file:

File: Media"

Does anyone have any ideas why?

I have a screenshot of the programs which run at startup:

I have a HiJackThis log if it helps:


Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 08:28:24, on 29/05/2011
Platform: Windows 7 SP1 (WinNT 6.00.3505)
MSIE: Internet Explorer v9.00 (9.00.8112.16421)
Boot mode: Normal

Running processes:
C:\Program Files\Logitech\SetPointP\SetPoint.exe
C:\Program Files\VIA\VIAudioi\VDeck\VDeck.exe
C:\Program Files\COMODO\COMODO Internet Security\cfp.exe
C:\Program Files\Acronis\OnlineBackupStandalone\TrueImageMonitor.exe
C:\Program Files\Acronis\TrueImageHome\TrueImageMonitor.exe
C:\Program Files\Common Files\Acronis\Schedule2\schedhlp.exe
C:\Program Files\Common Files\LogiShrd\KHAL3\KHALMNPR.EXE
C:\Program Files\HP\HP Software Update\hpwuschd2.exe
C:\Users\Media Centre\AppData\Local\Google\Update\\GoogleCrashHandler.exe
C:\Program Files\Microsoft Office\Office14\OUTLOOK.EXE
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Siber Systems\AI RoboForm\RoboTaskBarIcon.exe
C:\Program Files\Common Files\Microsoft Shared\Ink\InputPersonalization.exe
C:\Program Files\Mozilla Firefox\plugin-containe... Read more

A:Windows 7 32 bit, when loading "Open With: ?" "File: Media" comes up

There must be an error with one of the startup settings.
Please use Autoruns by Sysinternals/Microsoft to see more info about Programs loading with your system.
Pay attention to Logon tab.

Looks like for some reason it is trying to load a folder as a file. "Media" is a part of a folder path.
Try to uncheck all values,where Media is a part of the path.

Also, please check for viruses with Kaspersky Virus Removal Tool Download
or Malwarebytes : Malwarebytes Anti-Malware is a free download that removes viruses and malware from your computer

4 more replies
Answer Match 94.92%

Afternoon, I'm a bit boggled by this issue we are having on a PC at our office. It seems that the PC normally will boot up and the memory usage will be low 2 GB / 16 GB until 10-12 minutes go by then it shoots up 11 GB / 16 GB. It's really odd and I can't explain it, since no applications are started.

I took it upon myself and downloaded RamMap. Using RamMap I was able to determine that the memory is caused by "mapped files" under "file summary" I can see the two large files which are to blame. But I'm not able delete these currently until tomorrow to confirm the user doesn't need them.

What I'm looking for is an answer as to why these files seem to be singled out? Thanks in advance. I've included a screenshot to the RamMap findings and my understanding with how memory is handled is limited.

EDIT - I can see now only 1 large file is being selected for "mapped file".

A:Windows 7 Large files stuck in "mapped files" / "stand-by"

Attachments -

1 more replies
Answer Match 94.5%

In Windows XP, fully updated, I have several folders full of mp3's and want to see the bit rate and duration. I right click on a column heading and select "Bit rate". I then click on "More..." so I can get to "Duration", and I select that one too.

But all the figures in the "Duration" column appear to be in "hours" and "minutes", so I see "00:04" or "00:03", but what I want is "minutes" and "seconds".

Any thoughts as to how to change this?

A:Solved: Windows Explorer "Duration" Column - no "Seconds", just "Hours" and "Minutes"

16 more replies
Answer Match 93.66%

Hi. I'm thinking about repairing Windows 7Home Premium 32bit with the DVD, because of BSOD, but I hesitate.

I first need to know if the backup folder called "Windows.old" will be a COPY (keeps Date Modified but updates Date Created) or a CUT (simply moves all folders to an other, thus doesn't change Date Created). Thanks!
So of course, only those who have ever reinstalled Windows 7 may know the answer. If you don't know but have reinstalled Windows 7 at least once, please spare 30 seconds to check, simply find a file like a picture or music that you had before the reinstall, and see in the bottom bar of explorer if its Date Created is the original or the reinstall date. You can also click Display tab in Explorer, then Sort by > Others > check "Date Created", > OK > Click display again > Sort by > Date Created. Don't mistake with Date Modified, I know the original Date Modified is kept upon copying, but it will update if you modify the file obviously. Please be honest and double check, losing 5.9 years old dates of my past would be heartbreaking, like mixing the pages of my diary!

Date Created is very important to me (and is underrated because it's not the default sorting option unlike Name/Type/Date Modified) because my computer is 5.9 years old, now has thousands of files and folders and it's easy to find them back and organize them with Date Created sorting if I didn't write tags or description in the file name.
If it doesn't ke... Read more

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Answer Match 93.24%

I am running Windows XP SP3, fully updated, on an Acer lap top PC.

I have several folders full of .mp3's and want to see the bit rate and duration. To do this I right click on a column heading and select "Bit rate". I then click on "More..." so I can get to "Duration", and I select that one too.

The two new columns appear, but the format of the "Duration" column appears to be "hours:minutes", so I see "00:04" or "00:03" for most .mp3's, when what I want to see is 'hours:minutes:seconds", e.g. "00:03:45".

This also happens for video files (.avi files), e.g. all my episodes of "Heroes" (sad, I know) have a duration of "00:42" instead of "00:42:xx".

Here are two pictures showing the problem with the .mp3's. The first is of Explorer showing the Duration as "Hours:Minutes":

The second picture is of the properties window of the first .mp3 in the list above:

I copied some .mp3 files to another (old) PC on my home network, and it displayed the duration field correctly:

Also, the properties window correctly shows the duration also:

I'm not the only person to have this problem. I received a private message from a member of another forum where I posted about this problem several weeks ago. That person also has the same problem with the duration field.

The tech guys on that forum were unable to find the source... Read more

A:Windows Explorer "Duration" Column - no "Seconds", just "Hours" and "Minutes"

* bump *

Tricky, this one!

8 more replies
Answer Match 93.24%

hi anyone who can help me.
my pc boot loops after bios when its meant 2 show starting windows shows a black screen pauses for a few seconds and the loops repeats all over again.
iv tried everything such as rebuilding the bcd using my recovery console on my usb.
can anyone tell me any cmd commands to fix this nuisance.
i dont wanna reinstall as i have all my data also dont want to take out cmos battery as my pc came overclocked
pc is multiboot with win 7 32 bit and win 8.1 32 bit x2
Thanks in advance

A:Windows 7 pro 32bit boot loop after bios no "starting windows"

Hello and welcome manazoid now sounds to me it is looking for a boot device - obviously and I am wondering if you should try a start up repair Startup Repair if you haven't got a repair disk or an installation disk then you can get an ISO for your version from several types of link in this tutorial
Clean Reinstall - Factory OEM Windows 7

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Answer Match 93.24%

I have Dell Inspiron 700 series, with windows 8.1 . I wanted to upgrade to windows 10, but didn't have the app, so I used the Dell "refresh PC" (or something like that) that is supposed to restore the OS without deleting my documents, pictures etc. After reboot, I see this message "windows could not complete the installation", I reboot again and get the same message. What should I do?

A:windows restore ended with loop of "windows could not complete the installation"

Thank you for the reach out!
You can restart the system and keep tap the F8 key and you will see the Legacy Boot Menu,from which your can use the up/down arrows key and select "Last known good configuration" and hit the enter key and let the system restart.
In Case the previous step doesn't work then you can go the same Legacy boot options and try to boot the system in " safe mode with networking " which should boot up and then perform a system restore.
Once the system restore is complete then you can check for updates and if you get the window 10 update the run the it as per the instructions on the screen and install all the updates and packages .
Kindly let us know if there are any other issues.

1 more replies
Answer Match 92.82%

During a recent windows update my pc froze, (mid-update) and I restarted my machine. Now windows gets stuck at the black" Loading operating system..."screen. After a long wait it will eventually display .........boot from cd/. When I boot from my windows dvd my os is not shown in system recovery. I Have also tried running start up repair from recovery with no luck. ANY IDEAS?????

A:Windows not Loading after update, hangs on "Loading operating system."

Hello deralickt and welcome to Seven Forums.

Are you receiving any error codes? Are you able to boot your machine in Safe Mode? If yes, see if you can access System Restore and go back to a date/time prior to the update. If you don't have a restore point you could also see if that update is showing in Windows Update History. If it is, try uninstalling it.

Safe Mode

System Restore

Windows Update - Uninstall an Update

The failed update may have damaged or corrupted some system files. From Safe Mode you could try running a System File Checker scan from an elevated command prompt (option two.) If problems are noted run the scan 3 times rebooting in between each scan.

SFC /SCANNOW Command - System File Checker

Since you have an install DVD you could also try a Repair Install to fix your currently installed Windows 7 and preserve your user accounts, data, programs, system drivers, etc.

Repair Install

A repair install may require that you reinstall a bunch of Windows Updates. I found it's safer (but more time consuming) to install just a few at a time rather than all at once. If you install a few at a time you can reboot, see if there are any issues, and if there are, you'll know exactly which 3 or 5 or 10 updates you need to remove. Reinstall them one at a time. They'll either all install correctly or you'll know exactly which one(s) are problematic. (If you install all at once and later find out there's a problem it's almost impossible to know which update is inv... Read more

7 more replies
Answer Match 92.4%

well, like it says in the title, the windows loading screen just keeps on loading, with the blue bar going across..

but before this happens, the screen comes on asking which mode i'd like to start up in , eg. safe mode , normal, ectect...

the guys who it is says he needs the stuff of the HHD , typical


any surgestions guys, it would be appriciated

A:windows xp screen just keeps loading & loading """"" :|

**** update, i'v got a screen after that say

SMART Failure Predicted on Hard Disk 2: Fujitsu MHV2080BHTBD

WARNING :immediately back-up your data and replace your hard disk drive. Afailure may be imminent
press F1 to continue

10 more replies
Answer Match 91.98%

I am running Windows 7 on an iMac with VMware Fusion. Everything was fine for three months. Then slowly, problems started showing up. A notice would come up saying that Windows Explorer wasn't working and needed to close. (re-booted) So far, it is still only occasionally.

Then the screen size display began to change EVERY time Windows was restarted. The change was to a different size each time. (changed it back) It is getting to be a real pain!

Now the "My Computer" screen only works occasionally.(in the beginning, I rebooted. Now that doesn't help) When it doesn't work - the box is mostly blank with a horizontal "thermometer" where the words "my computer belong" slowly moving across the top. Even when the line is filled, the "my computer" screen doesn't fill in. When I do get a screen, I am only able to move files or folders for a short time. After that, I get a square when clicked on says "calculating" - and it never finishes. This happens with moving many, or only two or three files. I am also unable to click and highlight several random files with the control key held. This also happens with the recycle bin. I am unable to delete the files there.

I have a 3.06 GHz Intel Core 2 Duo with 4GB 800 MHz I use three different registry cleaners (had lots of problems before Windows7 and am not too happy with 7) and a Malware program. I have a software program that offers a repair feature on its disc. Is ther... Read more

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Answer Match 91.98%

Without quotes, no extension. Anyone know what they are and if they're legit?


A:My c:\windows folder has a couple of strange files: "Dő„" and "@ů#"

They dont see legit to me. Try to do a virus search. Otherwise i recommend factory reset

9 more replies
Answer Match 91.56%

I recently posted a reply in a 277 Day Old thread with people who had success using mismatched to their model BIOS firmware to gain access to the windows 7 compatibility features, specifically " OS Selection > Windows 7 "
I'm posting here as well because I figure this will reach the grand audience and the users from the older post may get the email notification and have direct information.
I don't usually post in old threads but I've scoured the internet and tried many times installing with no success.

I've downgraded windows 8 MANY times before (actually, EVERY time...) and never ran into a situation where 7 would not load. This is the first machine with windows 10 out-of-the-box and it seems they are removing legacy supports for windows 7.

Anyway, here is the post.
I've noticed you all having success installing the 550.300 firmware on your 552 machines...
I have a 553 Machine and I'm not even able to see the 550.300 firmware when I'm in the Easy Flash utility.
I've got an Asus X553SA and there is NO " OS Selection " in the bios.
I was able to install Windows 7 from a known-good DVD after disabling secure boot, enabling CSM and cleaning the drive in diskpart. Unfortunately it does the usual " Loading Windows > Bluescreen > LOOP. " In "safe-mode", the last driver to load is disk.sys.

I've tried every BIOS firmware version on the asus driver / support section of this mode's page.
I'm currently running BIOS ver... Read more

A:"Windows Loading" 0x7e BSOD After Windows 10 Downgrade ASUS X553SA

Hi Rocco,
dont believe Asus made this model W7 friendly
Have a read here


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Answer Match 91.56%

We inadvertently stopped our unsolicited Windows 10 upgrade of Windows 7 which caused the computer to show a Windows Error Recovery page with choice of "launch startup repair" or "start normally".
Either option got us to a Windows Boot Manager page that stated to insert WIndows installation disk (which came with our Dell computer) and restart computer. The disk does not run and gives a
status: 0xc000000f
info: boot selection failed because required device inaccessible
How do we get past these messages to reload Windows 7 ?? (and don't want Windows 10)

A:Inspiron 660 "locked up" loading Windows 10 (error code Oxc000000f) from Windows 7

You are entirely hozed. You need to reformat drive and reinstall from scratch.
Windows Boot Manager Windows failed to start. A recent hardware or software chance miht be the cause. To fix the problem: 1. Insert your windows installation disc and restart your computer. 2. Choose your language settings and click "Next." 3. Click "repair your computer."# Status: 0xc000000f Info: The boot selection failed because a required device is inaccessible.

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Answer Match 91.14%

I have a Windows XP. Intel Duo Processor. I bought it has a barebone kit.
It worked for a few months until I decided to update it. So I restarted my computer cause it was required to, after the update. So it gets on, I only have the abilities to select F2, F8, F10, and F12. None of them are System Recovery or anything. After that, I can select Safe Mode, Regular, or Last Safe. It doesn't matter what I pick, it goes to the Windows XP loading screen with the little loading bar in the middle. Then it flashes the blue screen of death, then it reboots, and repeats.

What do I do to get it back up and running?

A:Reboot loop, get as far as Windows XP loading screen. Help!

12 more replies
Answer Match 89.88%

This problem started when I accidentally agreed to upgrade to Windows 10 which put that update in my queue. I subsequently cancelled the update but the upgrade remained. This was a problem for me because Windows 7 could not update itself while the Windows 10 update is in the queue and I have important third party software that won't let itself be installed on an un-updated computer. So I am stuck.

I called Microsoft and they were able to (after much time) get rid of the Windows 10 update. However they left me in a never-ending loop of "Restart your computer to install important updates" and my software still won't install. I spent another 2 days on the phone with Microsoft techs and they exhausted their tools and told me reinstalling Windows 7 was my only choice - trying to avoid that. I do have a restore point but it's back in May which is doable I guess but I've had bad luck with restore and am looking to solve this another way.

More details:
* Restarting from the prompt in Windows Update does nothing
* Clicking on check for updates tells me I have to restart first
* I have the original Windows disc that came with the computer, but it is a recovery DVD only and did not give me the option of repairing Windows Update.
* I ran scannow and SURT. Didn't work.
* I have not got any windows error codes
* The only update in my history is the KB947821 hotfix. Something the Microsoft techs did removed the other history
* I uploaded the SFC details file. The CBS... Read more

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Answer Match 89.88%

I am on a Dell Studio laptop running Vista Service Pack 2.

I got an update pack from windows last night, but since rebooting my login seems to be corrupted. It shows a "Preparing your desktop..." instead of logging in, takes about 5 min, then shows me a default blank desktop with none of my files.

I tried restoring to before the update (rstrui) but have the same problem.

I tried creating a new user with admin priveledges, logging into that admin, copying the files from Users/Matt (my main/corrupted admin account) to Users/Matt2, logging into Matt2...same problem.

I rebooted, hit F8, went into safe mode with cmd prompt. By typing SET, I saw that despite logging in to username Matt, I got this:

So it's creating Temp usernames, hence my blank desktop and lack of settings.

I tried SFC /SCANFILE=c:\WINDOWS\SYSTEM32\WINLOGON.EXE and everything checked out fine.

I tried sfc /SCANNOW and things got interesting: Windows Resource Protection found corrupt files but was unable to fix some of them. Details are included in the CBS.Log windir\Logs\CBS\CBS.log. For example C:\Windows\Logs\CBS\CBS.log

What do I do now?

Please: just because I walked through the steps above does not mean I know what I'm doing. All of those steps are processes I've read in the forums, but now I'm at a wall. Please help!


A:Windows Vista "Preparing your desktop..." continuous loop

Also, this is a work computer, so I'm trying to preserve things like my e-mail folders and correspondence organization in Windows Mail...I can see that the files exist under Users/Matt, but I'd be pretty upset to lose them to an update. Please consider this in replies. Thanks in advance!

5 more replies
Answer Match 89.88%

Hi guys. I have a 1 year old i7 core dell :

1. the windows "hour glass" seems to be in a loop & I can't click on any icons to start a program.
2. at start-up I receive a msg that a "windows file" could not be located because it was moved to memory ......
3, Can't open file folder "system call fail".
4. system is awfully slow in spite of high specs.
5. wifi does not work. I think maybe drive is missing.
I started having problems with windows taking around 5 minutes to start. Anti-Virus "Avast" program would stop working on its own. and when i was able to scan the system would crash then i received a "system dump" or something like that and then a "chckdsk" was performed and several "67xxx unreadable files". So I deleted Avast installed Kaspersky and it removed several threats. startup still took very long time so i uninstalled some programs and that's when the "hour glass" problem started.

Appreciate help you can offer me.

Thanks, Ali

A:windows "hour glass" seems to be in a loop & can't click on any icons

Welcome to Windows Seven Forums.

When you say you deleted Avast, did you actually go to their website & download their uninstall program & run that. Just uninstalling anti virus programs in the usual way does not usually remove av programs properly.

Having 2 av programs can cause a lot of problems, so make sure you have completely removed Avast.

9 more replies
Answer Match 89.88%

I'm trying to upgrade a 32 bit Vista Acer laptop to 32 bit Windows 7 using a USB stick.

When I boot from it and run the wizard, I get to a Compatibility Report page, that says "The computer started using the Windows installation disc. Remove the installation disc and restart your computer so that Windows starts normally..."

When I click 'Close' on that page, it takes me to the "Install Windows" page and when I click Install Now, it says "Setup is starting...", I accept the license terms, click 'upgrade,' and it takes me back to the Compatibility Report page again.

When I restart and remove the USB, obviously it restarts Vista.

What do I need to do to get around this?

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Answer Match 89.88%

Hai guys. i don't know much about computer and i need help.

so when i tried to start my laptop this morning it freezes at the windows logo. and when i tried the second time now it has this "attempting repairs" loop , and it kept looping, it doesnt do anything. it just loop. i did search the internet for information , it appears that i need the installation disk. this laptop was a gift , when i first got it there were no installation disk. and when i run the diagnostic test , the hard disk test result was fail. could the problem be the hard disk?

is there any way i could access my laptop? or maybe anyway to format??

please help !!
and sorry for the bad english.

A:Solved: Dell Inspiron Windows 8 freezes at "attempting repair" loop

You need to replace the hard drive. The one it has is already defective.

3 more replies
Answer Match 89.88%

First time posting here, so I apologize if I my post is too vague.

I started up my laptop (Alienware M14x, Windows 7 64 bit - not sure if it's Ultimate, Home Premium, etc...) yesterday and it displayed a message saying that Windows had failed to boot. I restarted and attempted starting it in Safe Mode and from the last good configuration and both failed, leaving me with the same screen with the two options of starting normally or running startup repair. I also tried disabling driver signature enforcement, which also failed to resolve the issue. I then ran startup repair and just let it go for about 8 hours and it just continuously "attempted to repair." I left it overnight and then let it keep going for most of my day today. Altogether, it was running startup repair for around 30 hours.

I forced a restart and made a system repair disc using another laptop (also Windows 7 64 bit). I booted with the disc and hit next on the language/country menu. Windows 7 showed up as a choice as my operating system, but I could not hit the next button (blue loading circle would replace my cursor whenever I dragged over the window). After a couple minutes, a window appeared that said something along the lines of "identifying disk." This window stuck around for about 5 minutes and when it disappeared I was taken to the system recovery options. On the top of this window it says "Operating System: Unknown on (Unknown) local disk." I do not have my Windows 7 i... Read more

A:Windows 7 will not boot, infinite startup repair loop + "unknown disk"

Work through the rest of the steps for Troubleshooting Windows 7 Failure to Start

1 more replies
Answer Match 89.46%

I've run into a strange problem on someone's computer recently and I'm not sure what the problem might be.

They use Progressive Automotive Insurance and they were trying to print out their proof of insurance papers from their website. You have to click through a couple menus and you eventually come to a point where you select 1 to 3 different forms that you'd like to print. You then click print. Whatever is supposed to happen after that is a mystery, but what DOES happen:

-If you are using Firefox, it will prompt you about being unable to find a program that can open a file, something like OWBRsomething.asp was the filename. If you tell it to open this asp file with Firefox, Firefox proceeds to open an infinite number of new tabs. Why this is happening is revealed if:

-If you repeat all the above steps if Internet Explorer 7, and the same thing happens, except it doesn't automatically open new tabs endlessly, but instead asks you what you want to do with that exact same *.asp file over and over and over and over, if you choose to pursue it. Only other option is to hit cancel.

They said this was also happening on some other website they use but didn't mention the name. I don't know what to make out of this problem. Are they missing a piece of software on their computer? Most websites are sophisticated enough to be able to tell if there is a requirement not being met on the clients computer.


A:Solved: Weird "Windows cannot open" some *.asp file causing endless loop of new tabs


Turns out they simply didn't have Adobe Acrobat installed.

1 more replies
Answer Match 89.46%

Hi group,

I tried so many things already, and followed loads of advice from around the net. But no solution so far. The problem is that Windows update won't install 3 updates , it gives error Code 80070490. The updates it errors on are:

One other update keeps reinstalling on every reboot: number KB2633171

I tried so far:
standalone installation of failing updates

sfc /scannowsystem update readiness toolMicrosoftFixit50123.msiMicrosoftFixit50202.msiantivirus and malware software find nothing amiss..tried installing updates and fixes with firewall off, antivirus off etc..
I am getting to the end of what i can do here, how to preceed. I will attach the checksur. hopefully you guys can point me in the right direction?
thanks in advance
Checking System Update Readiness.
Binary Version 6.0.6002.22574
Package Version 13.0
2012-01-13 12:50

Checking Windows Servicing Packages

Checking Package Manifests and Catalogs

Checking Package Watchlist
(f) CBS Watchlist Package Missing 0x80070002 Microsoft-Windows-Foundation-Package~31bf3856ad364e35~x86~~ Package_for_KB2620704~31bf3856ad364e35~x86~~ Package registry presence failed, possibly an orphaned package on package watchlist
(f) CBS Watchlist Package Missing 0x80070002 Microsoft-Windows-Foundation-Package~31bf3856ad364e35~x86~~ Package_1_for_KB2620704~31bf3856ad364e35~x86~~ Package registry presenc... Read more

A:windows update error 80070490 and "loop"

Hello, check this out : Description of the System Update Readiness Tool for Windows Vista, for Windows Server 2008, for Windows 7, and for Windows Server 2008 R2

21 more replies
Answer Match 89.46%

Hi everyone,
Just about a week ago I randomly started getting a message saying that "Windows Explorer has stopped responding and that it's looking for a solution". Then a message after that will flash on the screen telling me that "Windows Explorer is restarting". After that message disappears my entire desktop, minus the background, will flash off the screen for a second or so. This process will repeat itself in a loop. This interrupts, exits out of or minimizes any windows that I might have open. This makes it impossible to keep the start window up or anything like the my computer window or pictures.
I've contacted Microsoft with no help at all. The person I got told me that there was no such thing as Windows Explorer. I would really like to get my computer back up and running soon.
Thank you in advance!

A:"Windows Explorer has stopped working" loop

Hello !! Welcome to VF !!

While doing what get this message ??

Go to Start | under search type in Event Viewer | Windows Logs | Application and looks for errors and post us the description.

Mean while i'll post few generic things that you could try.

1, Reboot the System in Selective Startup follow this Link for instructions Run Selective Startup using System Configuration

2, Download Malwarebytes and run a complete scan to make sure nothing is infected.

3, Make sure DEP is disable follow this link for instructions DEP - Enable or Disable

Hope this helps,

1 more replies
Answer Match 89.46%

Hey Friends,

I guess its not only me having this, is it? Many of us have it right? so whats the thing which brings up this dialog box > Scan and Fix /or/ Continue without scanning > when you connect an external device to your computer?
i had some time some bad day of mine when i clicked on the Scan and Fix and the result was the windows converted a very large number of my files into .CHK files hidden in the HDD!! and i still cannot find a way to recover those most most important files of mine (they are text files). I did recover a large bundle of files, but not the ones i actually needed more than anything! those text files. i have gone through literally 30,000 files and recovered almost everything > videos, movies, images, and messed up bits of large installation files of softwares like AE broken down to many many small pieces... but that doesnt matter! that stuff can be recovered (softwares and movies and songs) but the text files are still among those .CHK files i have which are still more than 10,000.

Anyone have anything regarding this is more than Welcome to share their Knowledge.

A:Windows "Scan and Fix Dialog Box" and ".CHK Files"

Sounds like checkdisk is running and finding a problem with a hard drive and attempting a repair

3 more replies
Answer Match 89.46%


I am running Windows 7, 64 bit.

This is the problem. When searching a folder, I am looking for all .cfg files. I can see at least 4 .cfg files in the folder, however, when I search *.cfg, it comes up with no results. I know this is not an error in Windows, and I feel as if I am overlooking something simple.

I see that .cfg files are tagged as "configuration" files and I assume Windows is trying to protect me. In reality, in this specific folder, these are broken files/un-completed download files from my download manager, Gigaget. I just want to remove these files in a specifc folder I have set up to house incoming downloads, so there's no risk of deleting anything important that my system would need.

Does anyone know how to rectify this dilemma.

Thanks in advance,

A:"Search" function in Windows 7 "not seeing" files

7 more replies
Answer Match 89.46%

I recently installed a new ssd and did a fresh install of windows 8.1 on it. I am now using my old hdd as my main data drive in my laptop caddy. My problem is I did not back up my data on my hdd and format it. So I need to delete the "windows" , "program files" and "program files (x86) " folders from that hdd to free up some space.
I understand I have to give ownership to those folders for me to be able to do delete the folders. I have tired the methods suggested by this guide Take Ownership of a File, Folder, Drive, or Registry Key in Windows 8

I tried both of those commands

(To grant currently logged on user ownership of)

takeown /F "full path of folder or drive" /R /D Y

(To grant administrators group ownership of)

takeown /F "full path of folder or drive" /A /R /D Y

and it was succesful, however I still couldn't delete the folders. I would appreciate if anyone could enlighten me.

A:Cannot delete "windows" and "program files" from old hdd

A lot is protected by trusted installer. I do that kind of thing with a win7 winpe disc/usb. I have a special driver which ignores permissions and gives complete control.

2 more replies
Answer Match 89.04%

My computer has been acting weird lately. I can not get it to go past "windows is starting" screen. When it reaches this screen 1/3 the time it will just freeze on it and I will have to reset my computer and 2/3 of the time my monitor loses signal and will have to reset again. My monitor losing signal from the computer is the main problem I believe. I can log into safe mode fine no matter what settings I am using. Also I can log into windows normally if I have my graphics card driver uninstalled. As soon as I install the gtx 570 driver this problem occurs again. I have tried installing previous versions of the driver and that did not fix the problem.

I attached a minidump. Please advise, thanks.

A:Bsod loading into windows/blackscreen @"windows starting"


For your bug check VIDEO_TDR_FAILURE (116), go through: STOP 0x116: VIDEO_TDR_ERROR troubleshooting for an insight.

* *
* Bugcheck Analysis *
* *

Use !analyze -v to get detailed debugging information.

BugCheck 116, {fffffa800ccf64e0, fffff880101b6584, 0, 2}

Unable to load image nvlddmkm.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
Probably caused by : nvlddmkm.sys ( nvlddmkm+14b584 )

Followup: MachineOwner
2: kd> !analyze -v
* *
* Bugcheck Analysis *
* *

Attempt to reset the display driver and recover from timeout failed.
Arg1: fffffa800ccf64e0, Optional pointer to... Read more

9 more replies
Answer Match 88.62%

I have an HP Pavilion zv6000 running XP, and it's about 7 years old. I used it in high school without knowing how to maintain security on it from viruses and malware, so it's thoroughly infected with god knows what. It was working, just super sluggish, sound jacked up, and occasional random shut offs. However, now it is just in a loop of "Windows Did Not Start Successfully."

It's not a computer I use anymore, and I don't care about saving any of the data on it. I honestly just want to wipe it clean. I tried following the instructions on the sticky note for factory restore, but pressing F10 repeatedly just takes me to BIOS.

I don't have a copy of the XP discs anymore, and I can't even fully log into windows to do anything of that nature. I do have an .iso of Windows 7 on a DVD that I tried booting, but the computer doesn't even acknowledge it (even with the boot order starting with CD-ROM). Help!

A:"Windows Did Not Start Successfully" Loop

Did you test the Windows 7 ISO DVD you created on another computer to see if it works? How did you burn the ISO? You cannot just copy it you have to use an Image burner program like IMGBurn in my signature to burn an ISO image. This laptop is so old it does not support Windows 7 anyways.
When you first boot the computer, you should see a message on the Logo Screen to press (key) to enter recovery. I believe on that computer, you would press F11. If that fails You will need to find a Windows XP disc to proceed. Then just boot off of it and format, and reinstall Windows.
If you wish to try and fix it, please click on the link in my signature for Virus/Malware Help. and post in that section of the forum.

7 more replies
Answer Match 88.62%

I have a very weird problem installing a Windows 8 Evaluation copy. I downloaded the copy straight from the MS website and it installs without any hiccups though it simply won't let me access the desktop.

After I log into my Microsoft account, it restarts, and begins the entire "Let's go through a few basics" routine every time. No matter what I do, it repeats this. I tried reinstalling the OS, but it just did the same thing again.

If anyone knows how to fix this, please let me know.

Below are the specs of my PC. I am trying to install this on a server so the specs will seem a bit odd but this machine had Windows 2008 server R2 and Windows 7 Pro installed at various points -both of which worked fine.

16-core 2.5Ghz Opteron 8380 (4 cpus)
Tyan S4985 Motherboard
20GB ram
Nvidia Quadro FX3500
1TB sata HDD

A:Windows install in in loop "going through few basics"

Did you run the
How to use Standlone Windows 8 Upgrade Adviser

2 more replies
Answer Match 88.62%

I woke up this morning to find a screen that looks like my computer rebooting, except on the bottom of the screen there is a message that says "Error Loading OS". I tried to reboot my computer after I saw this and I get the same message. The message pops up after all of the PCI devices are listed during the reboot process. I am not sure what I have to do to fix this problem, and any help will be appreciated.

A:"error loading os" during reboot

What operating system are you using? Also, do you have the operating system on CD? Is it OEM, example Dell, Gateway, etc. or Genuine Windows?

1 more replies
Answer Match 88.2%

I have this X53U Asus laptop running win7 home premium x64. I have a problem when I reboot the laptop after installing the windows updates. Everything is fine, the "configuring windows update.. 30%" message is fine.. but right after the shutting down message is done, the laptop goes into a "fans still spinning, power button light is lit, but nothing on screen" phase. To get out of that phase i have to force it to shut down, holding the power button. When i boot up after that, the windows updates are successful.

Did this happened to someone here?

I'll provide infos on demand.


More replies
Answer Match 88.2%

So, I just put together my new system and after a few days of messing with settings in the BIOS trying to get windows 7 to install properly, I figured its time to make a thread.

Intel i7 930
3x2gb Patriot Viper DDR 1333 (only using 2gb for install)
1 x 150gb (brand new) VelociRaptor
1 x 150gb (3 years old) Raptor
1 x 300gb (5 years old) caviar
1 x 1tb (brand new) caviar
Geforce 260 GTX
3 optical drives (i've tried installing on all 3, with no success)
I had vista on it fine from the old raptor, but i decided I'll upgrade to win7, put the OS on the old raptor and programs / games on the new raptor (in 2 partitions).

Everything installs fine (after disabling the floppy in the BIOS) but when I get to "Starting Windows" on the 2nd reboot (after completing installation is finished) it just hangs. The little dots all come together to make the windows logo, it waves around once or twice, then just stops. I've left it running overnight and it doesn't budge - trust me, its frozen.

If I boot it in safe mode, it freezes at classpnp.sys and after a few minutes tells me that setup is not yet complete and that I have to restart.

Things I've tried:
* I'm using only 2gb of memory
* I've tried to install on both the raptor and velociraptor (to test if something was wrong with the drive(s))
* disabled floppy in BIOS
* set hdd S.M.A.R.T. compatibility to enabled
* set hdd mode to AHCI
* set all 32/64 bit controllers to 64 bit (probably not necessary, but i di... Read more

A:New Build, Install Hangs "Starting Windows" 2ND reboot

One of the first things you might try is remove any unnecessary devices. Three optical drives might qualify for that requirement.

You might also remove the extra drives to get your system down to the basics.

4 more replies
Answer Match 88.2%

Hi, I finally heard of this KB and ran like mad to install it and get some gigs off my ssd.

Installing went fine. I ran the clean up wizard and lo and behold, it found 3.5 gigs of windows updates leftovers. I selected it and let it do it's thing... then a reboot occured and when it's time to "configure updates", it showed "failure to configure windows updates reverting blabla".

The annoying thing that not only it fails, it also creates several gigs of "error reporting data". meh.

So, I did a heck of a search on google and found one thread (on a different forum) where someone getting the same msg when specifically trying to use the new clean up feature. Unfortunately there was no solution posted.. he didn't solve it.

I tried all the "fixit" apps or the "WU troubleshooter" and none of them work. Really annoying cause I can't enjoy this new wonderful KB.

I'm not a novice, but would appreciate any idea that pops into mind in solving this issue!


A:KB2852386 - "Windows Updates Cleanup" failing after reboot ! :(

Pleasefollow the WindowsUpdate Posting Instructions and post the requested data

9 more replies
Answer Match 88.2%

Hi all,

Every time I reboot my computer. this window pops up saying
"16 bit MS-DOS sybsystem
The NTVDM CPU has encountered an illegal instruction.
CS:0000 IP:0077 OP:f0 37 05 0e 02 Choose 'Close' to terminate the application."

could my system be infected?
any help will be much appreciated thanks in advance

here's my HiJackThis Log

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 11:47:51 PM, on 4/21/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16827)
Boot mode: Normal

Running processes:
C:\Program Files\Common Files\Logishrd\Bluetooth\LBTServ.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\Program Files\Unlocker\UnlockerAssistant.exe
C:\Program Files\Logitech\SetPoint\LBTWiz.exe
C:\Program Files\AN... Read more

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Answer Match 87.78%

I am running Windows XP and prefer the Theme and Appearance to be "Windows Classic Style".

Intermittently, after reboot, the Appearance reverts to "Windows XP Style"

I have tried to disable the Themes Service under Control Panel > Administrative Tools > Services, but the Themes service will restart after reboot and boot with the XP Style appearance.

I am OCD so please help if you know a solution! Is there a way to permanently disable the Themes Service?

I prefer not to mess with registry since I have no experience with that.

A:Appearance Reverts to "Windows XP Style" after Reboot

If you right click on the service and choose properties, you can change so that it does not auto start, just make it as "disabled".

2 more replies
Answer Match 87.78%

Hello, it is the first time that I can't fix a windows error myself (by googling I mean), so I followed the guide here Windows Update Posting Instructions
1) SURT run, no problem reported
2) SFC all clear (no problem reported)
3) No error code that I can report
I attached the logs in CBS but I had to move some CBSPersist cab files for size reasons.
The only error message I have is when I restart windows after using Windows Updates Cleanup: it says "cleaning.." and then "revert changes" or something like that, my windows is localized in italian and I don't remember the exact string.
It doesn't seems to have pending updates.
Thanks for listening, if you need more logs let me know.

A:"Windows Updates Cleanup" failing after reboot

This appears to be the cause of your problems...

2014-01-12 21:58:51, Info CBS Obtained poqexec from Cbs key. C:\Windows\System32\poqexec.exe /display_progress \SystemRoot\WinSxS\pending.xml
2014-01-12 21:58:51, Info CBS Startup: Processing non-critical driver operations queue, Count 7.
2014-01-12 21:58:51, Info CBS Doqe: Locking driver updates, Count 7
2014-01-12 21:58:51, Info CSI 00000005 Performing 1 operations; 1 are not lock/unlock and follow:
LockComponentPath (10): flags: 0 comp: {l:16 b:2482ce18d90fcf01010000004004d004} pathid: {l:16 b:2482ce18d90fcf01020000004004d004} path: [l:180{90}]"\SystemRoot\WinSxS\amd64_usbport.inf_31bf3856ad364e35_6.1.7601.17586_none_1b9eb6021a6421dc" pid: 440 starttime: 130340339167412268 (0x01cf0fd90ffa402c)
2014-01-12 21:58:51, Info CSI 00000006 Performing 1 operations; 1 are not lock/unlock and follow:
LockComponentPath (10): flags: 0 comp: {l:16 b:45a6d518d90fcf01030000004004d004} pathid: {l:16 b:45a6d518d90fcf01040000004004d004} path: [l:172{86}]"\SystemRoot\WinSxS\amd64_usb.inf_31bf3856ad364e35_6.1.7601.17586_none_28d4bd852548d3f5" pid: 440 starttime: 130340339167412268 (0x01cf0fd90ffa402c)
2014-01-12 21:58:51, Info CSI 00000007 Performing 1 operations; 1 are not lock/unlock and follow:
LockComponentPath (10): flags: 0 comp: {l:16 b:45a6d518d90fcf01050000004004d004} pathid: {l:16 ... Read more

9 more replies
Answer Match 87.78%

on my other computer, a DELL Inspiron 620, I was trying to install the cd software for a wireless network adapter. I got an error so it said to unplug the wireless adapter, remove the CD and reboot and try again. After I rebooted, it quickly shows a screen with 4 swirling balls and says "windows resuming", then that flashes off and the screen goes black and stays black. An hour prior to this my computer was working completely fine, I don't know what could have caused this issue! Hopefully you can help me. Also, it is running Windows 7, and I can't seem to find the disk, I'm not sure it actually came with one when I bought it from Dell?

A:on reboot "windows resuming" but black screen

Hi skinnypuppy23,

Try this workaround...

Turn off the Computer > restart the PC continually tapping the F8 Key > this will bring up a screen with various options; such as, Safe Mode; Last Known good Configuration, and others.
Select Last known Good Configuration; then, allow the computer to reboot.
Upon reboot, all should be 'normal'.
Post back with the results.

Kind Regards,

17 more replies
Answer Match 87.78%

I have a Windows XP Home SP2 PC (Sony Vaio desktop). It has 1 disk with two partitions (C: for o/s & s/w installs and D: for the data). XP is the only o/s. It crashed (was NOT installing or upgrading other/new o/s) and now everytime I try to reboot, I keep getting the below:

Windows could not start because the following file is missing or corrupt.
Windows root\system32\hal.dll.
Please re-install a copy of the above file.

I've the Sony recovery disk but dont want to use it as it'll simply wipe out everything on the disk and re-image to factory settings.

Was able to borrow an XP disk and can get to the R=Recover but no luck from there on. I've looked thru the forum and other web pages but nothing has helped yet. Current ststus is...

1. boot.ini: Saw but my boot.ini looks good as it has the below (my o/s is installed on the C:\ drive)

[boot loader]
[operating systems]
multi(0)disk(0)rdisk(0)partition(1)\WINDOWS="Microsoft Windows XP Home Edition" /fastdetect /NoExecute=OptIn

2. chkdsk: Tried a chkdsk /p as well as a chkdsk /r but no error reported.

3. bootcfg: Tried bootcfg /list but got nothing (There are currently no boot entries avaliable to display). Also did bootcfg /rebuild but no go (possable corrupt file system and use chkdsk to resolve).

4. MSFT Articles: The MSFT articles @ Read more

A:Missing "Windows root\system32\hal.dll" on reboot

if you have a floppy drive, you could use norton ghost, and backup all the stuff you have on your hd and put it on another hd or whatever norton ghost you want it to do. and then do the sony recover disc. i can send you the hal.dll file over ftp or something if you would like.

8 more replies
Answer Match 87.78%

Hello! I have a minor problem with one of my customer. Her laptop (asus X53u w/ windows 7 home premium x64) reboots perfectly using the start menu "restart" option.. but when I run windows updates and press its "restart now" button, the screen goes blank as if is shut down and the rest of the hardware is still running (fans on as well as the light on the power button). It occurs right after "Configuring windows updates 30%". The fans are still running, power button light is still on and the screen is shut down...

It is the first time I have this issue... do you guys have any clue on how to troubleshoot this? It only happens with the restart now button after installing windows update.

Thanks in advance

Edit: i need to hold the power button for 4 seconds to get out of that blank screen state

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Answer Match 87.36%

"dependency chain" "windows 7" internet "windows explorer"

At the time of this writing, this search in Google will produce one result at best. Am I searching the wrong things? I have tried a couple handfuls of variants, and I am coming up with zilch.

Though I am fairly well versed in Windows 7 from working on other people's machines, I decided to stick with good old XP because of one issue above all else. When I instructed my firewall to block Windows Explorer from accessing the Internet it completely cut me off from the Internet, no ifs, ands or buts. My understanding of why this is happened leads me to believe the dependency chain for Internet access goes through Windows Explorer. I have long had a habit of blocking my File Manager of choice access to the Internet because... well, it's a file manager! Admittedly, my one experience with Windows 7 on my own machine was a retired student version of Server 2008 R2, but as soon as I found out that was the case, I decided not to make the move to Windows 7 and went back to my XP installation. I believe I was using Sunbelt Personal Firewall at the time. I now use PCTools Free Firewall.

Is this still the case with Windows 7? Is there a workaround if it is?

I haven't tried to recreate this on another person's machine.


A:"dependency chain" "windows 7" internet "windows explorer"

Hi KronKyrios, welcome to 7F!

I did find some very old information that may shed some light:

"Launch Browser Windows in a Separate Process" Setting Is Not Available in Internet Explorer 5.01 or Internet Explorer 5.5

You can go into Services and check:
Windows Firewall/Internet Connection Sharing (ICS)
Network Connections
Remote Procedure Call (RPC)
Windows Management Instrumentation

R-click on each one, then Properties, then the Dependencies Tab.
You would have to cross check each one that is listed.

Here is a good list to help you: Black Viper’s Windows 7 Service Pack 1 Service Configurations

6 more replies
Answer Match 86.94%


To start, I've spent two days scouring the internet for help with this and none of the threads have produced any working results. Only once before has a software issue stumped me, so I'm at my wit's end here .

Computer Stats: 2009 Macbook Pro running Windows 7 Ultimate x32 via boot camp, all drivers up to date as of last night, no non-factory parts or tampering with any system files.

Issue: Around a month ago, I noticed my laptop freeze up whenever I left it unattended for more than half an hour. Sometimes it would lag for 30 seconds or so and then be fine, sometimes I would have to reboot entirely. This happened again two days ago and upon rebooting it became stuck during the animation at the "windows loading" screen. I restarted and used F8 to pull up the advanced boot menu, chose "system repair", and it went through two loading screens before presenting a black screen of death that never seems to change. Booting in safe mode works, which I've used to scour the internet for fixes and ways to get incredibly drunk.

Attempted Fixes: A full system virus scan (duration: 13 hours) with Kaspersky, Malware Bytes, and Panda. Nothing was returned save a few false-positives from torrents (only trusted trackers, nothing dodgy file-wise). Used the "repair my computer" option at F8'd start-up multiple times to no avail. Used "sfc/scannow" twice, which downloaded some windows updates but didn't fix anything. Yelled really loudly at com... Read more

A:Booting hangs infinitely at "windows loading", caused by driver?

TAKE THAT HARDDISK ON A ANOTHER COMPUTER? FORMAT HIM, and try to load again; only with your cd-rom - HDD - Graka, but why X86 ? witch MB did't you have, how many memory ( max 4 GB - Windows used 3.2 = 3 GB> Bios set just default, Good luck, regards from Antwerp > Belgium > Europe

1 more replies
Answer Match 86.94%

I'm running XP Pro. I was running just fine for over 5 months. Then when I went to start it up it got stuck in some kind of "loop". The NVidia video card "stats" that show in the upper left displayed as normal. A bland screen, for a few seconds, then after that it seems to almost reboot itself, and repeat.

I then tried to create an XP boot disk from Microsoft's site. I created this boot disk on a 2000 pro machine. After going through 5 of the 6 boot disks on the XP machine and trying to boot it up, I get this error:

ntfs.sys unexpected error (4103) line 5010 in D:\xpclient\base\boot\setup\setup.c

then it just reboots after I hit enter.

Is this Win XP error because I made the boot disk on a Win 2000 machine?

I kind of smell a virus here, but I'm not sure

Any help or suggestions would be awesome!

A:Windows XP in a boot "loop"


The first thing I would try is seeing if I could boot up in safe mode.
Boot the pc up and tap F8 before while the black XP screen is loading. Select Safe Mode and logon with the admin account.

Just a suggestion for now.


2 more replies
Answer Match 86.94%

Hey guys, so I was having problems with my PC for a while after having done a fresh install of windows, countless BSOD's and other errors, so I decided it was time for another fresh install.
I unplugged all of my devices and Hard drives, except for my SSD which is where I host my Operating System. I've tried changing to new sata cables and sata ports as well, multiple fresh installs and formats of the windows ISO and USB toolkit to no avail.
The first time on a fresh run, when I format my SSD it will say it can't create a partition there, and then eventually not let me format it at all, so I restart and it then allows me to install windows. It installs fine (although a couple of times it said it didn't have all of the required files, so I reinstalled a fresh ISO to USB). Once installed, I go through the settings, and it reboots...endlessly.
I've searched far and wide and found nothing to help thhis problem. My friend thinks it may be my MB, which I've had for almost/about 5 years. (MSI 870-G45 (FX)).
Any help would be appreciated, and yes, I unplug the USB after it's first restart as well so that it boots to the SSD first (PNY 256GB).
Thanks, hopefully someone can help!

A:Windows 10 - "Get going fast" Loop

Try an ordinary sata drive to do a fresh install. Maybe the SSD is dead or near to.

1 more replies
Answer Match 86.94%

I was using my computer, then the screen froze and the computer crashed. I turned my computer on and I was given the choice "Start Windows Normally", or "Safe Mode". If I choose "Start Windows Normally" the computer will restart before I see a log-in screen, but I can start in "Safe Mode". When I start in safe mode the following message is displayed:

Windows has recovered from an unexpected shutdown
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.
Locale ID: 1033
Additional information about the problem:
BCCode: 116
BCP1: FFFFFA8008D39010
BCP2: FFFFF8800499F978
BCP3: 0000000000000000
BCP4: 0000000000000002
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

If you need more information please ask.
Can you help me fix this?

A:Cannot "Start Windows Normally" (endless reboot)

From looking around, 116 seems to be the video. I would download the latest video driver and put it on a usb stick. Boot the machine into safe mode and uninstall the current video driver. Reboot into safe mode and install the new driver. If that doesn't work you can go back into safe mode, fire up msconfig and select diagnostic boot, which will only load basic drivers, in case it's a different driver at fault. It could be a hardware issue as well, but this is a good place to start.

1 more replies
Answer Match 86.94%


I am trying to help fix my parents computer which is getting 3 different error messages once the computer starts up.

In addition to these error messages, the computer will not allow me to view any photos.

First off the error messages...
When the computer starts up the following error messages come up:
Quickcam10.exe - Application Error
The application failed to initialize properly (0xc0150004). Click on OK to terminate the application.
This same exact error message appears for two other EXEs:
- msmsgs.exe
- KEM.exe

I read the following thread that sounds like a very similar problem, but the ways that the person had to fix is beyond my scope of knowledge so I'm hoping someone can help me out in a similar fashion.

The other separate (possibly related?) issue is that they can't view any pictures. When trying to run the windows picture and fax viewer, the following error shows up:
Error Loading C:\windows\system32\shimgvw.dll
The reference assembly is not installed on your system.

I'll start with fixing the application error EXE issues first on here and keep researching the picture issue in the meantime. If I find a resolution to that on my own I'll post back the response here for reference. If anyone knows what this issue is right off the bat that would be helpful too .

I downloaded and ran HiJack This to analyze the EXE issue and here is the resulting log file:
Logfile of HijackThis v1.99.1
Scan saved at 1:13:44 PM, on 4/13/2008
Platform: Win... Read more

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Answer Match 86.94%

I have a no-activation volume license version of XP Pro. My friend used this exact CD (burned from an ISO) to upgrade one of his computers from winME to XP. I have gone through hell with it. Long story short, the installation goes fine, and when its all done, on the first boot, I see the black "Loading Windows XP" screen that usually appears for a very short time. The progress bar moves about halfway across (actually not a bar, its just 3 blue blobs, but it works the same way), the 3 lights on my keyboard (numlock, capslock, scrollock) flash, and it hangs. I can then turn numlock on and off, but not capslock or scrollock. Ctrl-alt-delete doesn't work. I can boot into safe mode. I have tried reinstalling it, even gone to the point of reformatting my drive. Still no go. I KNOW that XP will work on this machine, as I ran a beta of it hitch-free for 15 days (until I had to activate. My machine is more than powerful enough. Any help would be appreciated. Thanks!

A:XP Boot Hang... at black screen "Loading Windows XP"

14 more replies
Answer Match 86.94%

So, I installed The Sims Complete Collection, but I decided that I really wouldn't use it as much as I thought, so I decided to uninstall it. After doing so, little error messages pop up every 2-10 seconds on my computer, one after another, and if I leave my computer to go to the bathroom or something, there will be a whole slew of them, one on top of another that I have to exit. They say: "Error loading C:\WINDOWS\wmrutrim.dll" and under that, "Access is denied." To the left of the words is s red circle with a white x in the center and on my taskbar the window is labeled "RUNDLL".

I did some research and found that some file was probably deleted when I uninstalled the game, but I looked on a bunch of "dll" file download sites and couldn't find my error.

Some sites also said to reinstall the program that caused the problem, but the Sims Complete Collection is 4 disks and takes hours to install. I also don't want it on my computer.

I also tried restoring my computer with the system restore disk that came with it, but it didn't restore, even though I have done it before and followed the procedure outlined on the disk exactly.

The message comes up so often that I cannot do anything else without being constantly interrupted (i.e. while typing this at least 15 have popped up already and I have to constantly exit them and come back to this).

Please help! I tried to use the Sims help forum but something went wrong and ... Read more

A:"Error loading C:\WINDOWS\wmrutrim.dll" after uninstall The Sims Complete Collection

6 more replies
Answer Match 86.52%

Hello, I have a bit of a problem here. Last night my roomate was using my computer and kicked my surge protector off. The result was my computer wouldnt boot up. I played with it for a couple of minutes turning it on and off. Finally I opened the case and blew any dust out and tightened a few connectors. Turned it back on again and it seemed to boot up normally. I logged into my account and the desktop started to load up. The icons began coming up and then it froze. Control + Alt +Del would not work. So I manually turned the computer off. I attempted to boot up again and this time when I typed in my password I got stuck on a "Loading Preferences" screen. I attempted turning the computer on and off a few times hoping XP was just having an XP moment. Not the case. Next I tried booting in various safe modes. Right now I'm in Safe Mode with Network and it works perfectly. I tried to restore to a last known setting, didn't help. I did it both via the list after hitting F8 and within safemode. I played around with some account settings and now have it so I don't have to type in a password when logging in.

I tried booting up again, and now I'm stuck on the "Windows Welcome" screen. Its terrible. I've done virus and adware scans. Nothing has helped. Right now I don't know what else to do. I'm not sure if I have the actual WinXP MCE CD. I have to search for it, but I'm fairly sure it did not ship out with the computer. Obvio... Read more

A:WinXP MCE '05: Stuck on "Windows Loading" Screen. Safe Mode works fine

12 more replies
Answer Match 86.52%

Hey all,
On my comp when I turned it on it just sits there loading with its little flag waving and nothing, after about 10 min the comp will restart. I tried to do a recover with chkdsk and such,but to no avail, any other suggestions?

Thank You,

Some added info, I was recovering files with knoppix and it randomly started rebooting if that helps any.

A:Wont go pass "Windows Xp loading screen"

Have you try using the Repair Option on Window XP CD and see if it can solve the problem.

1 more replies
Answer Match 86.52%

I link that first because he basically had the same problem as I do. Except I only have one graphics card, and not two. I woke up this morning and I had a black screen on my computer, even though it wasn't in sleep mode and wouldn't respond to anything I did. So I turned it off manually, and turned it back on, and when I did, there were vertical lines on each of the BIOS pages, and vertical lines on the Windows startup screen, but when Windows didn't load after about 30 seconds, I did another manual reboot.

I ended up getting into safe mode with the lines, and tried a system restore, but to no avail. Even the bios post information was basically gibberish. So I tried several times to clear the CMOS (because I had recently flashed my motherboard) and that didn't work either. I was considering the flashing to be the problem, and it may have caused a failure, but it seems like the video card is now dead and the computer won't boot at all.

Any ideas?

Geforce 8800 GTS 312MB
Intel Core 2 Duo E6600
Asus P5N32-E SLI Motherboard
2 Gigs of 800Mhz G.skill ram
Thermaltake 700 Watt PSU
320 and 500 GB Seagate Barracuda HDDs
Windows Vista Ultimate X32

A:Vertical "lines" during startup... Windows not loading.

8 more replies
Answer Match 86.52%

From what I can find on this subject, it seems to be an old problem, but I can't find an answer I can use. I have a Dell desktop, running Windows XP Home, and just two days ago I got the problem where it will let me sign into my account (I only have one set up) but it hangs at "loading personal settings". I tried to do load up in Safe Mode but the same thing happens - and I left it on (both times) overnight and nothing happened. I don't know what else to do short of reformatting and reinstalling Windows.

Anyone have any suggestions?

A:Windows hangs at "loading personal settings"

8 more replies
Answer Match 86.52%

Hi there, I am running windows Vista. When I turn the computer on it stops at the screen where there is the windows vista background and the words "Loading".
I'm not sure what information I should post here, so if you think you can help me just ask me what you would like me to tell you about the situation and I will reply quickly - hopefully.
Thanks for your time and effort.

More replies
Answer Match 86.52%

I now have the “Windows 7 Setup is starting services” problem with my computer. It stalls at the point of installation. I am unable to access any part of my computer including the A and D drives. Nor can I used a cd.
Have tried bringing it up in Safe Mode, Using F8, F12 and various other routines.
Reading through the posters with a similar problem, most are able to have some access to their computer.
I have none.
Any ideas as to next step?
Thanks Harry

More replies
Answer Match 86.1%

What I want is a simple answer. Failing that, an answer that is not too complicated.
In my line of work, I am continually installing and reinstalling Windows and, on top, client-specified applications.
Ever since I went over to Windows x64; first, version 7; then 8, now 8.1, I have had recurring niggles and problems.
Initially, I always went with the suggested default installation base folder, which, for all the older 32 bit applications was, and still is: "C:\Program Files (x86)"
I continued accepting this default location, after I upgraded to Windows 8, and yes, with 8.1.
Now, I don't remember exactly when the very first niggles got me scratching my head but it started, so far as far as I can remember anyway: When an application that I had installed, could not find its associated icon because, according to the shortcut, it could not be found in its default location: "C:\Program Files\...". Of course it couldn't! The program in question, take your pick: Opera and Thunderbird, (Yes, I know they're both from the same place), was installed in "C:\Programs Files (x86)\" but the shortcut was looking for the associated icon in "C:\Program Files"! Now, yes, I know, that all 32 bit programs are, by default, installed to "C:\Programs and Files (x86)". This is easy to understand and explain: it separates all those 32 bit applications from their superior 64 bit brethren.
I have since adopted the... Read more

A:Windows 7, 8 64 bit "C:\Program Files (x86)" or "C:\Progra

A bit of a Google brought me to this:

Why Does 64-Bit Windows Need a Separate ?Program Files (x86)? Folder?

Basically....consequences are unlikely.

2 more replies
Answer Match 85.68%

I was running a 250 gig seagate harddrive for a while no problems, then I tried to add my old master drive as a slave to see what data was on it. I can't remember exactly what it said, needless to say it wouldn't boot. I got rid of the old drive and focused entirely on getting the newer drive back functioning as it had been. When I booted up, it recognized the drive and then hit me with the "error loading os" message. I tried every conceivable configuration of the cable, jumper settings etc and still the same error. I went out and bought a Western digital drive but the problem is all I have to install on it is a windows xp cd. So i installed xp on the new drive, then plugged in my other drive as slave. It recognized it and got to windows where I notice that only some of the folders are showing up. The main thing I noticed that was missing on the drive was the programs folder. I have a folder full of portfolio stuff etc and another with music and both of those showed up. I set file view options to show hidden files etc as well. I'm hoping that because the other drive is formatted from windows 2000 and I'm running xp, that it might cause the compy to not recognize part of the drive or something. Also I ran scandisk on it and it didn't find any errors. Any ideas as to how to recover the rest of my precious drive? I know about some recovery programs but am a little afraid of trying them out without getting some advice from people who know about ... Read more

A:"error loading os" in windows 2000

Sounds like your seagate is going out. I had just ditched my Seagate Barracuda 2 (250GB) because it was doing something similar. As far as you plugging it in as a slave, that was the proper thing to do as far as trying to get your old files. But you might have missing files if your drive is going out, or got too close to a magnet

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Answer Match 85.68%


I have a Lenovo T410 laptop, in which I have formatted my hard drive completely including all default drives. Now I have a single partition, when I try to restore the windows 7 with the recovery DVDs which I have created when my laptop was working correctly. But it will boot with that DVD but stops at the screen "Loading Windows". Is there any settings I need to change before installing windows 7 to the bios or something. I tried with the other Windows 7 DVD from Microsoft MSDN, even though i am not successful.

Actually after deleted all the drives I have installed Windows XP and it was successful and when I try to install Windows 7 it is not going through. Please anyone suggest me any tips on how to install Windows 7 on my hard drive. Are there any other settings I need to change?

A:stops at the screen "Loading Windows"

Hi vrsh, Welcome to Seven forums.

You can follow this tutorial for installing Win 7 and XP on your system. Dual Boot Installation with Windows 7 and XP

Regarding the loading screen issue, this might be due to some faulty drivers. Follow the tutorial and keep all the drivers up to date.

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Answer Match 85.68%



I had a problem where Outlook could not use Word as an e-mail editor. From this board I found a solution, run Regsvr32.exe %Windir%\System32\Ole32.dll, and immediately I was able to use Word as my e-mail editor.


Immediately afterwards when I rebooted, Windows (not Outlook) began behaving in a strange manner. It would load my wallpaper, populate the launch pad with icons, populate the taskbar with the icons for Threat Fire and volume control. Then it pauses for two or three minutes. After that time the balance of the programs in my autostart, firewall-AV-battery backup, load and their icons display in the taskbar.

During the time it is "pausing" none of the icons respond by loading their program. After the two or three minute pause the program whose icon I clicked does load. Equally, clicking Start and a program does nothing until the end of the two or three minutes.

I will be grateful for any help.


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Answer Match 85.68%

Recently I have installed all the "recommended" XP updates, so I don't know if that has anything to do with my problem, but this seems to have started after that....
After I click my user name to log on to Windows XP, it says that it is loading preferences and just hangs there. I have found that if I then press "ctrl-alt-del" it takes me directly to the desktop and everything seems to be working fine. I don't have to enter a password or anything. FYI - This is a stand alone machine at home - not on a network.

A:Windows XP - seems to hang while "loading preferences"

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Answer Match 85.68%

Do you guys know how to change the "welcome" screen spinning circles animation? I searched in a few dll using ResourceHacker and I can't find these circles. It seems that for windows 7, the blue circle is stored in ? imageres.dll ? or something, but the Windows 8.1 ones are not there ... any idea? Thanks!

A:How do I change the Windows 8.1 "Welcome" loading circle

I figure this is where the default is, might need some other windows themes.
Others here use themes may know more i do not use them. Do not think it is like changing an icon.

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Answer Match 85.68%

Hi guys,

Here we go:

I just did a clean install of Windows 7 Pro 64 bit (upgrade) on my 2nd PC. During installation, a few times windows booted into "windows did not start correctly". This was worrisome, but I just chose "Start windows normally" and installation finished successfully.

Current problem:
Now, after logging in, after the "Welcome" screen comes up for ~5 seconds, my monitor turns black and my pc reboots.
Update: sometimes it does not automatically reboot following the screen blackout.

The blacking out of the monitor leads me to believe it's the video card (7600GS), but I've read people have successfully used this card, and down to 5200, without even having to install drivers.

What I've tried:
Safe mode: works
Enable low-resolution video (normal mode): worked on my older monitor (viewsonic va903b, VGA), not my newer (samsung 971p, DVI)
The following did not work:
Booting as Last good configuration
Installed latest drivers for my video card
Change Window's "visual settings" to "optimize for performance"
Go from dual-monitor to single monitor
Reinstalling Windows

ASRock K8Upgrade-1689 Motherboard
AMD Athlon 64 3400+
2GB DDR333
GeForce 7600GS 128MB
Any insights? What could I do to further analyze the problem?

Thanks a lot in advance.

A:Windows reboots after loading "Welcome" screen

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Answer Match 85.68%

What hardware does Windows use when it is "loading" a folder and you see a green bar appear at where the address is displayed at?

How can I make the loading much faster?

A:What hardware does Windows use when it is "loading" a folder?

As I understood the question you can do that by buying a new processor and upgrating your ram.

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Answer Match 85.68%

[This post updated]

Hi guys,

Current problem:
After the "Welcome" screen comes up for ~5 seconds, my monitor turns black. It is still receiving a signal. Sometimes, it reboots after a while.
Windows 7 does not seem to recognize my monitors (see 'background' below for more)

I believe the problem is between Windows and my monitors/their drivers

1) Normal boot, I always get the above problem
2) Booting in 'low resolution mode', I do NOT get this problem IF the nvidia drivers are NOT installed. otherwise same problem
3) Safe mode, I never have this problem

I had the same problem in XP, and it was fixed after I installed my monitor's drivers.
I cannot install the drivers in 7.
There is no 'Monitors' in Device Manager, let alone any 'Generic PnP Monitor'.
Windows Update does find the 971p (one of my monitors) drivers, but they do not work. But this seems to suggest 7 at least somehow recognizes my monitor.
971p is listed as supported on MS' site ("64 bit supported, no action needed")

Windows 7 Pro 64 bit
ASRock K8Upgrade-1689 Motherboard
AMD Athlon 64 3400+
2GB DDR333
GeForce 7600GS 128MB

Samsung Syncmaster 971p (DVI)
Viewsonic VA903b (VGA)
(Only have one plugged in at a time)

Thanks a lot in advance.

A:Windows reboots after loading "Welcome" screen

Mine did this back in the XP days mate, I just reformatted the PC and everything was fine

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Answer Match 85.68%

My friend gets the "Files wiaiting to be burned" message each time he reboots, but when you click the message to view the files, the file listed has the same name as his C: drive (TI10664600J). We are therefore hesitant to delete that file, as described in this link.

OS: Windows 8.1
PC: Toshiba Satellite with touch screen

Can anyone advise?

Mary Anne

A:"Files waiting to be burned" on reboot: new twist

It does not look like you have read the post very well or not all of it.
The recommendation to locate the temporary cd burning folder and then delete those contents is excellent.
The quickest way is to right click the Windows logo and choose Run... inside the run box type shell:cd burning and hit enter. The location were the files or links to the files are awaiting to be burned will open.
If you are still hesitant, list what you find inside that folder so we can have a look.

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Answer Match 85.68%

Hello, I have a desktop here where any type of OS installations won't work. If installing Windows the installation get stuck at "Starting Windows" or can't find installation media.During the hang, my hard drive makes a clicking noise for like 10 secs and then stops. If installing Linux distributions, the installation reports that the device for the media is not ready. Any help is appreciated

Acer Aspire AX1430G-UW30P
AMD E-450 dual core processor
AMD Radeon HD 6300 graphics

BTW im not sure if it's BIOS because I don't know if it's UEFI or EFI

A:Windows installation stuck at "Starting Windows" or "Device not ready" for linux

The clicking sound could be a bad HDD.

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Answer Match 85.68%

I'm trying under "Windows Update" to click on "check for updates" however when I do that I get message
"windows update cannot currently check for updates, because updates on this computer are controlled by your system administrator"
I am the admin on the PC however this PC points to a In-office "WSUS server" to normally get its update
Is there a work around to this that I could add to my local group policy or registry?
I have been under Group Policy Object Editor -->Computer Configuration --> Administrative Templates -->
Windows Components --> Windows Update
but seen nothing that would allow to override this error
Any suggestion(s) would be most appreciated

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Answer Match 85.68%

I'm posting this in the Vista forum because this has never happened with Windows 2000 or XP.

I bought two exact duplicate models of hard disks. I set up Vista Ultimate on one of my systems. I used Acronis True Image 10 to clone the operating disk to the factory-new, never-used, same model disk as a backup drive in the event the first disk failed. I put in the clone to be sure it runs; but, I get the error mentioned in the title of this thread.

Now, if the second disk is supposed to be a clone of the first, why does this happen and how can I fix it?

I'm not married to Acronis for this job so I would use any disk cloning tool that makes a sector-for-sector copy. I use Norton Ghost 2003 for making sector-for-sector raw image (forensic) copies of PATA drives; but, these are SATA drives and Ghost 2003 simply sits there like Tarbaby and he don't say nuttin' to no SATA drive.

A:"Windows failed to start" "\Windows\System32\winload.exe missing or corrupt"

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Answer Match 85.26%

Dear Sirs...

I've spent last 48 hours trying to fight the fate (and I know there's been a lot of discussions around this issues). But whatever I do my windows 7 64x would not proceed and is stuck at Expanding Windows Files Stage.
What I've Done:
- I have a pack of DVDs - both native one (OEM) and one from torrents (written at 16x - oh how stupid was I back then and how naive, 4x and finally 2x and 1x speeds) - in vain
- I also created a bootable flash drive to use instead of DVD - did not make any difference
- I tried testing and removing my RAM, one at a time, changed slots, etc. - nope. Memtest runs like a charm, 3 runs with windows utility (and in-bios utility).
- I tried to disable EVERYTHING in BIOS I could find - including support for legacy USB drives (not when I was trying USB though - it would not find it). Could not find any mentioning of Floppy, or Tech Bridge, Or K9 (which helped some other people).
- I tried to eject-reinsert the DVD drive while installing (as some people reported it helped).
- I even switched SATA cables, swapped SATA cables and switched off everything else except for PS2 Keyboard (even USB mouse was gone), HDD and DVD
- I formatted my HDD and I used both "delete partition" and "format partition" - on the dialogue where you choose where to install windows.
- I booted from Boot Disk Utility to check HDD for bad sectors and format it again.
- Finally I tried some vodoo magic which apparently proved ineffective as... Read more

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Answer Match 84.84%

Internet's been loading slower unless I clear my temporary files, is my computer infected?
What can I do to prevent from clicking on websites that have viruses, is there any site advisers that truly help in preventing malaware?

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 9:59:49 PM, on 9/8/2012
Platform: Windows 7 SP1 (WinNT 6.00.3505)
MSIE: Internet Explorer v9.00 (9.00.8112.16448)
Boot mode: Normal

Running processes:
C:\Program Files (x86)\Skype\Phone\Skype.exe
C:\Program Files (x86)\Logitech\Vid\Vid.exe
C:\Program Files (x86)\Dell DataSafe Local Backup\TOASTER.EXE
C:\Program Files (x86)\Dell DataSafe Local Backup\Components\DSUpdate\DSUpd.exe
C:\Program Files (x86)\Multimedia Card Reader(9106)\ShwiconXP9106.exe
C:\Program Files (x86)\Dell DataSafe Local Backup\COMPONENTS\SCHEDULER\STSERVICE.EXE
C:\Program Files (x86)\Dell DataSafe Online\DataSafeOnline.exe
C:\Program Files (x86)\Roxio\Roxio Burn\RoxioBurnLauncher.exe
C:\Program Files (x86)\Logitech\LWS\Webcam Software\LWS.exe
C:\Program Files (x86)\Logitech\LWS\Webcam Software\CameraHelperShell.exe
C:\Program Files (x86)\Common Files\Logishrd\LQCVFX\COCIManager.exe
C:\Program Files (x86)\Common Files\Microsoft Shared\Ink\TabTip32.exe
C:\Program Files (x86)\Logitech\LWS\LU\LULnchr.exe
C:\Program Files (x86)\Logitech\LWS\LU\LogitechUpdate.exe
C:\Users\Alexis\AppData\Local\Go... Read more

A:Internet loading slower, "unknown owner" files


edit: noticing random white popup on startup appear and quickly dissapear

1 more replies
Answer Match 84.84%

I do a clean install. Delete all the partitions, make a new one, format.Then "Copying files" takes approx 1 second. Then it does to "Expand" and gives me the error.Exact message:"Windows cannot install required files. The file may be corrupt or missing. Make sure all files required for installation are available, and restart the installation. Error code: 0x80070570"

A:Error at "Expanding Files": Windows cannot install required files. 0x80070570

I resolved the problem I had. It appeared to be a memory chip. I do not know whether it is a bad chip or just a compatibility issue.I had 2.5GB of RAM: 1GB 800Mhz and the rest 512MB 688Mhz. I took out the 1GB and the install went through fine. Windows 7 is running just fine with 1.5GB of RAM on a 2.8Ghz Pentium D.

50 more replies