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Computer reverted it's settings like the day after reformatting it.

Q: Computer reverted it's settings like the day after reformatting it.

Hey guys I have a weird problem here, my computer reverted it's settings like the day after reformatting it which was 2 weeks ago, don't know why. My installed applications still here but the desktop shortcuts, pinned programs in the taskbar are missing, browsers are still here but the history, cache, add-ons, extensions and every settings for the browsers are deleted, it's like a newly installed one. Also a weird problem with the theme, currently on safe mode (just wanted to go to safe mode), my theme is like Windows XP, don't know that status in normal mode yet. Also before I can get to the desktop, it say's "Welcome" and then after that, this word appeared "Preparing your Desktop". I didn't do anything that will restore the PC to the date of reformatting it.

Edit: I know the reason, my PC did a system recover not restore without my interaction or anyone's interaction, what I did earlier was, plug the cables to the socket, turn on the PC and then selected safe mode (just wanted), while loading files, I went away for a while (don't know what's happening), after coming back, it was on the desktop, noticed shortcuts are missing but files are still there (working), restarted it, noticed that the "Preparing your Desktop" is appearing on the welcome screen. Will do system restore now, and see if every settings, files, etc., is restored, if it works, I need to know what caused my PC to do a system recover without my interaction or anyone's interaction.

A: Computer reverted it's settings like the day after reformatting it.

Ok, just a sitrep, I'm on normal mode now, every setting and shortcuts are restored thanks to system restore, now I only need to know is why recovery manager did it's job without my interaction or anyones interaction.

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Answer Match 74.76%

I am fixing someones PC now, I keep getting an issue that the changes that are being made to the PC get reverted back once the PC is rebooted. It reminds me of something that happens when you log in in school (or library), and once you log out the PC goes back to default settings. What can cause this? Or what software can cause this?

No bookmarks, no downloaded pictures, no preferences, nothing...

A:Computer settings are being reverted after a restart back to default

You're not giving us much to work with!

I keep getting an issue that the changes that are being made to the PC get reverted back once the PC is rebooted.Click to expand...

What type of changes?
What operating system?
Are you getting any error messages? What?

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Answer Match 65.1%

Hi there, Could you please help me how to reformat my computer to factory setting?  Here are the details: a.  HPPavilion p6320ab.  OS- Windows 7 Home Penitum 64 bitsc.  Processor - Pentium (R) Dual Core  Also is there a posibility to convert/upgrade it to Windows 8? I am not a computer expert.  Kindly help me please. Thanks in advance. Ging

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A:Reformatting my computer to factory settings - HP Pavilion p...

Hi,1. Unless you have deleted the Recovery partition on your machine, otherwise your machine should have a Recovery partition. Make sure backing up all of your files before restoring the PC/laptop to factory settings.To set your PC/laptop to factory settings, restart the PC/laptop. At the HP welcome screen hit repeatly the F11 key (or Esc key) to launch the recovery process. Follow the instructions provided on the screen. 2. My suggestion: keep Windows 7, you will be disappointed with Windows 8. But if you wish, Microsoft has a tool which is similar to Windows 7 Advisor for Windows 8 called Windows 8 Upgrade Assisstant . Please download the Assisstant and run on your machine:   You have to buy upgrade to Windows 8 from Microsoft (download) or from many computer shops (DVD's). Regards.

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Answer Match 64.26%

I have a 2 year old Dell thats gotten so slow over time that I would like to reformat it. This Dell is connected to DSL internet with a modem wired to the pc. When I added the wireless-G router to it as to enable wireless internet connection to 2 laptops in the house, it was so complicated I had to have a friend do it for me. I don't want to bother the friend again so I want to see if I can save the settings before reformatting. Any possible way to do this? All I remember was him talking about bridging and some number sequences. And I remember he had trouble accessing my windows password which I had forgot. Also, would I need to reset all of the router passwords too?

A:When reformatting computer - How do I save my wireless router settings?

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Answer Match 63%

Right. My folder settings return to default after changing them. (Returns to default instantaneously.) For example, I tick "Show hidden files and folder blabla" after clicking "Apply" It goes back to "Do not show hidden files and folders blablabla". Please help.

Oh and, when I'm opening "C:\" in My Computer, it opens in another window.

How to fix 'em?

A:My folder settings get reverted/return to default!

Hi hotwater, and welcome to TSF.

We need some details about what software you are running.

Please click on the link below, follow the instructions to download and post back details.

Use Belarc Advisor it builds a detailed profile of your installed software and hardware, including Microsoft Hotfixes, and displays the results in your Web browser. All of your PC profile information is kept private on your PC and is not sent to any web server.
NOTE: When providing this information please remove any licenses, listed in the results.

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Answer Match 63%

OS Version: Microsoftģ Windows Vista™ Home Premium , Service Pack 2, 32 bit
Processor: AMD Turion(tm) 64 X2 TL-58, x64 Family 15 Model 104 Stepping 1
Processor Count: 2
RAM: 1982 Mb
Graphics Card: NVIDIA GeForce 7150M / nForce 630M, 64 Mb
Hard Drives: C: Total - 228165 MB, Free - 75865 MB; D: Total - 10307 MB, Free - 1105 MB;
Motherboard: Wistron, 30D6, 81.51

My laptop appears to have defaulted to its factory settings. All of my personal settings have been deleted and while all the programs I had downloaded remain, when opened they act as if I have never before used them. There even appear to be programs that I had previously downloaded and deleted back on my system. I initially thought all my documents, music, pictures, etc. had been deleted, but it seems a new user folder called TEMP was created and has become the default rather than the user folder I had previously been using.

The last time I used my computer before this happened I didn't do anything differently. I haven't downloaded any new programs, certainly haven't installed any hardware, or anything like that in months. I usually just use my computer for Office and the Internet which made me initially fear a virus. It had been on sleep mode for about 24 hours, however, which is unusually lengthy for me. I called my local comp tech place, and the guy on the phone seemed to think it was a hardware issue, but he said it would be a week before I could get my computer back and I can't aff... Read more

A:Vista reverted to factory settings - sort of

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Answer Match 62.16%

Hi. I seem to have got a virus. Any program I use seems to have reverted back to it's default seetings. In photoshop CS2 I lost all the colour settings. When I try to restore the previous settings I now only have a choice of 4. Before there was about 30. I scanned with XoftSpySE and it found Deskbar.exe and secondthought. I have this file secondthought now for several weeks. It always shows up on XoftSpySE. Every time I remove t but it always comes back when I restart my Computer. Do I need to re-install Photoshop to get my colour settings. Do I still have spyware on the computer. Below is the Hijack Logfile.

Logfile of HijackThis v1.99.1
Scan saved at 20:44:18, on 20/11/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
C:\Program Files\Maxtor\OneTouch\Utils\SyncServices.exe
C:\Program Files\Common Files\Softwin\BitDefender Communicator\xcommsv... Read more

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Answer Match 55.86%

UPDATE: I went into themes and everything is greyed out except the basic old themes. I tried find and fix problems for aero themes display but it didn't come up with anything... when looking through google I see things about updating registry entries but I'm not sure I should be doing that based on google suggestions with my luck.

Windows did an update and now my system looks like its running an older version of windows...see attached picture. If I do a system restore to before the update I can get it running like it should again, but there should be a way to fix this without the restore, I just can't figure it out. Any ideas

I'm also getting errors about not being able to log into the windows system to check for updates when I start the computer, not sure if this has anything to do with it.

Tech Support Guy System Info Utility version
OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 64 bit
Processor: Intel(R) Core(TM) i5 CPU M 430 @ 2.27GHz, Intel64 Family 6 Model 37 Stepping 2
Processor Count: 4
RAM: 5941 Mb
Graphics Card: ATI Mobility Radeon HD 5470, 512 Mb
Hard Drives: C: Total - 929856 MB, Free - 321100 MB; D: Total - 23708 MB, Free - 3462 MB; E: Total - 98 MB, Free - 89 MB; H: Total - 953865 MB, Free - 201609 MB; I: Total - 1907725 MB, Free - 71590 MB; J: Total - 2861554 MB, Free - 1498342 MB; K: Total - 1430795 MB, Free - 427986 MB; L: Total - 3815413 MB, Free - 621652 MB; N: Total - 2861554 MB, Free - 866085 MB;
Motherboar... Read more

A:Windows update reverted my system settings to old version of windows

looks like it is set to best performance. i do this all the time, go to the start menu and type performance, then choose adjust performance settings. set it to adjust for best appearance. see if that works.

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Answer Match 45.78%

hello there... wonderful forum, <3 you guyswondering if there is a way to 'reformat' my iPhone 4 as opposed to simply "resetting settings on the device"i know that with android phones you can do a number of things using the Android SDKty for everything!

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Answer Match 44.52%

I have been having issues with my computer. I was having problems with a virus and I thought it was gone and then I went to turn on my computer and all I get is my desktop background picture and no start menu and no desktop icons or anything. When I hit Ctrl Alt delete nothing happens at all. No one has been able to help me with this problem. One person told me I would need to find the cd for my computer to basically reformat it. I thought I found the cd and put it in and again nothing happened. These are the cds I have, Operating System reinstallation cd. Drivers and Utilities. And I have a couple that say Application on them. Are any of these the ones I need or am I doing something wrong? I really need my computer soon and just need some help. Thank you.

A:reformatting my computer

Also my computer will not go into safe mode either. I have tried that.

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Answer Match 44.52%

I have a computer with windows xp professional Edition which was infected with a rogue virus. I was able to remove this virus, however it infected the registry. All the periferals were disabled included the cd-rom, network drivers, processor drivers. I ended up deciding to reformat the computer. It has raid 0, with 2 hard drives.

When I formated it I got a BSOD 0x0000007b. I put in the raid controller driver on a floppy drive. I was looking online for any solution to this problem, I found a few but nothing that would help me resolve the problem.

This is a 7 year old computer but I'm used to it and do not want to buy a new computer.

I am hoping someone has experienced a similar problem and can tell me how to fix it

I ran a chkdsk on the hard drive, they were fine.

A:reformatting computer

System manufacturer and model?

What exact steps did you take to reformat/reinstall Windows?

Do you have a MS Genuine XP CD sold by Microsoft?


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Answer Match 44.52%

Hi, I have decided to reformat my computer and I have never done this before and I was wondering what I would need to reformat my computer. I run Windows XP.

A:Reformatting Computer

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Answer Match 44.52%

Am currently writing this using my laptop computer. I need help in formatting my desktop pc. It runs Windows Vista Home Basic, and as you know the *restore to factory* recovery info is contained on the hard drive(which I cannot access) Is there any other way I can format it?

Here is the problem with the other computer....
I push the *power* button to boot up computer but it takes 20 minutes to an hour to boot to the process I see no *logo* screen, so cannot tap F8 to gain access to the advanced boot menu screen. Then suddenly it boots to the desktop. I can acccess anything ON the desktop but cannot access IE, nor will Add/Remove programs work. I click to uninstall a program, and it says *its working* but it basically freezes and doesnt uninstall anything, AND doesn't really do anything. I had to use ctrl/alt/del to shut it down. Restart does not work, same problem with booting.

Bad me, I had loaned the computer to a friend for a few months while I was preparing to move, and moving as well. I just got the computer back last week. YESTERDAY my friend tells me the pc has been *misbehaving* for about 2 months and never before had any problems while in my home. I know, never loan computer to *friend*...but lesson learned.

I really need to know how to format. Am wondering if I should create a boot disk for it from this computer and then try that.....but will wait for your advice.

PS: I have been waiting for the computer to reboot now for about 1.5 hours... Read more

A:PLEASE! I need help in reformatting my other computer...

what are you running
video card
power supply

check the listings in the bios for voltages and tempretures and post them

because of it being moved something could have worked loose check the connections
in the bios disable the the gui[logo]
try a cmos reset
turn the computer off
remove the power lead from the back
take the side off
remove the cmos battery
move the cmos jumper from pins 1 and 2 to pin 2 and 3 and the back to pins 1 and 2
reinsert the battery
put the side on
replug in the power lead
boot the computer

there can be 2 solder points you touch with a screwdriver
2 pins you touch with a screwdriver or use a jumper
a cmos clear switch or button

to restore to factory you usually put in the recovery disk and hit one of the F keys as it is booting up
then the recovery cd and the recovery partition work in conjunction with one another to impliment the restore
there will be a diagram and instructions in your manual

then see if you can get safe mode[low resolution mode]

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This is a huge thread. I had no idea what forum to put this under, but I don't think it should have to go anywhere else other than here. This is a question about reformatting my computer, with no real full answers.

I have really started to notice how slow my computer has become, so I have decided to reformat the computer. Thing is, I am not going to just put back the back-up file, and I am not wanting to lose everything. Thanks to a second hard drive, I have decided to try and go through everything we need and put it on there manually, so to not include what I don't want. I just wanted to know, what do you think I should try and save from this reformat of a computer?

My list:
Program files (the instillation file)
Start-up files / 'All Programs' (much the same as ^)
Browser information (bookmarks, settings, saved passwords, forms (anything else?))
Bits of set up information (internet connection, drivers (must check my CD collection))
My document files (for all users) / Files stored on c drive (my folder, and everyone elses)
Documents and settings (go through them and have a look, not forgetting limewire shared downloads)
And your suggestions and reminders

Before doing any of this, I will have to create a few back-up files on DVD's just in case. I have not gone through with it yet, but DriveImage XML seems to be my best option so far. After that is done, I will get onto doing this eventually.
What do you think I could be missing?

Will this h... Read more

A:Reformatting the computer

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Answer Match 44.52%


I would like to reformat my computer or set it back to the original settings. I cannot find the windows xp installation cd / boot disk.

I brought the computer legally so I have no idea why I didn't get them, I have all the other details of purchase and stuff.

I remember being asked to make a disk when I first switched on the computer but this was my first computer so I didn't have any disks or understand what it was doing.

Is there anyway I can reformat my computer or reset the settings?

A:Reformatting my computer

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Answer Match 44.52%

Hi. Recently I had some trojan rootkit hit my computer, and decided maybe it'd be best if I reformat it and re-install windows. Catch is, I'm not really good with computers and don't really know how to do this.

It's a dell laptop, and I have windows XP running on it. Still have most of, if not all, the original cds that came with it when I purchased it. What I'm wondering is how hard this is to do? Could I risk wrecking more than I do good by attempting this when I don't really know what I'm doing?

Let me know if your need to know anything else, like what model and other stuff, and I'll get back with it. Any help'd be appreciated, thanks.

A:Reformatting My Computer

Hello tofte

I have a fairly standard procedure that I follow, after backing up what data I can safely save and then restoring the computer
I apply any driver updates that seem necessary, you have to go to your model's web page and compare dates, if you see newer drivers, it's best to load/update them. Next I clean the computer of useless crud and adware installed by the manufacturer. Same thing for something like norton's trial subscription, there's a special uninstaller for that.

Next I will apply the latest service pack, having the latest drivers and no security software to interfer

Then I load my security software

Last I connect to the internet

This is a pain but I believe it to be the safest approach

In your log I noticed you were running norton's and PrevxCSI, and teatimer, avoid any combination of security software that
might conflict

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Answer Match 44.52%

windows 2000 upgraded from windows MEcomputer totally messed up after someone went in and deleted everything from add/remove programs, all other programs and files etc deleted also.internet explorer still works and it will still connect to the internet but it won't install any necessesary programs such as avg antivirus or spybottried to reformat with win2000 cd, but it wouldn't complete the format. a message keeps popping up in a gray box: "the application must be installed to run. please set up fromt he location where you originally installed the application"went to http://windows2000.windowsreinstall.comshould I try Windows 2000 Pro install on used Hard Drive or Windows 2000 Pro Repair install ?the cd is a full installation there a way to format the hard drive to get rid of everything and then install win2000 from the cd? there is nothing to back up or save on the computer.

A:need help with reformatting computer

Pop in the win 2000 disk.....go to the setup menu..and instead of formatting the drive, delete the partitions and remake them. Then install.

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Answer Match 44.52%

Hello, new to this site. I want to reformat my computer and would like to find step by step instructions on how to do so. I already backed up my comp with Carbonite and a stand alone back up unit as well. Its a Dell laptop,AMD Sempron, Processor 3500+, 1.58 GHz, 896 MB of RAM/ Windows XP Home Edition 2002. What next? Any assistance would be appreciated!

A:reformatting my computer

Are you just looking to format or format/reinstall windows?The easiest way to do it is just insert your recovery discs, or other windows installation disc, and go forwards as if you were going to install windows.Microsoft provides a guide to do so you get to the point where it tells you that it is checking the drive you can eject the disc and shutdown the machine, or go through with the install if that was the plan.There are other programs to format as well, but if you were going to reinstall windows this is the easiest way.

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I want to KILLLLLLLLLLLLLLLLLLLLLLLLLLLL my computer!!!!!!!!!!!!!

I hate it, I can't stand it... eitherway..... so it's win xp home

Tried to reboot that bleep of trash and pressing F8 then F10 then F4 constantly and it didn't work.... tried delete and got into bios

Problem - I was NOT given a CD... Futureshop and Canadian Electronic stores practice Tyranny

So.... Through my reading I found out about the I386 folder - mine was deleted so I re-installed SP2... BUT no winnt files that are exe

Now what? Any ideas?

A:Reformatting Computer - No Cd

by law your computer maker must furnish you a way to reinstall, sometimes it's a hidden partition on your hard drive, others even have you burn the cd's, if you neglect to do this or lose the manual telling you how to reinstall, companies will send you a reinstall package for a small fee, the important thing is your certificate of authenticty where you have a valid number.

call them up

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Answer Match 44.52%

Hi, I'm trying to reformat my computer. When i put the window XP cd in, and i reboot my computer. I don't get the blue screen to full reformat my computer. I tried turning off my computer, and turning it back on. Putting the cd in and i don't get the blue screen. I reformat my computer before and i get the blue screen, but some reason i don't get it today.

A:Need help on reformatting my computer

Is the BIOS set to boot to CD first and then hard drive?

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Answer Match 44.52%

c:\WINDOWS\system32\presetup.cmd - FILE NOT FOUND!
c:\WINDOWS\system32\setupORG.exe - FILE NOT FOUND!
(setupORG.exe ->Original windows Setup.exe)
1."Preset.cmd" not exist in the i386 folder in UXPCD
"setupORG.exe" not exist in the i386 folder in UXPCD
2. Check your "txtsetup.sif" in the i386 folder on UXPCD
setupORG.exe=1,,,,,,,,2,0,0 ; must exist
prestup.cmd =1,,,,,,,,2,0,0 ; must exist

Now this is very similar to the post found on these forums but it doesn't solve my problem.

To walk you all through what i've done so far.
Trying to clean up my dads XP Home ED comp. I went out and bought Windows XP PRO.

Now i'm not used to HP, the BIOS is all weird so I had to insert the disk and start the installation process instead of just restarting and booting from the disk.

Now I wasn't able to delete the Windows XP Home ED. Partition so I just merged the two since they have similar files.

Everything was installing fine until I got the error message as posted above.

I've checked the windows disk, everything ... Read more

A:Reformatting Hp Computer

Now i'm not used to HP, the BIOS is all weird so I had to insert the disk and start the installation process instead of just restarting and booting from the disk.Why can't you boot from the CD? Familiarize yourself with the BIOS and look for a 'boot order' option and make the CD first.

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Answer Match 44.52%

i tried my best to catch up to what our i.t specialist have taught me but he was so fast and very busy lately. please kindly jot down step by step how to reformat a computer.

A:Computer Reformatting

Assuming that you want to reinstall the OS, It depends on the computer and what disks you have.
If this is a retail computer, you should have a set of recovery disks or you might need an original Windows CD
What is the make and model of your computer?

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How do I reformat my HP PC?
The model is dx5150.

I heard about various methods such as using F10 when in the blue HP screen during startup to reformat it. But it doesn't work for me 'cause I don't have a blue HP screen.

By the way, I don't have a Windows XP CD or any boot disks or such.
Is there anyway to reformat without an XP CD?

A:Reformatting the Computer

Well you need to have some kind of boot disc whether it be a cd or a floppy. You can use DBAN put it on a floppy and wipe the drive that way. And if you plan on using the computer again you need to have an OS disc to do a reinstall otherwise it is useless without an OS.

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So I'm going to help a friend reformat and old computer and put XP on it......
I don't know if formatting old computers with XP is safe? She says its pretty old, like '99 and she got it for free from a friend for work (she can't afford anything else right now)
So it's not like we can go out and buy a bunch of stuff for it....I think it's running on Windows 98 & I know nothing about the drivers and I know she doesn't have any CD's for the drivers....

SO any advice on how to go about doing this would be awesome.

A:Reformatting an old computer...

I would have serious doubts about a '99 PC being able to run XP.

You really need about a 500 MHz CPU and 256 MB of RAM to make it run in a useable manner. Do you have that on the old PC?

Apart from that you just put the XP CD in the drive and let the PC boot from it, following the menu's. Remember it has to be a copy of XP that is not in use on any PC and was never supplied "with a PC", or the operating system may refuse to activate and lock you out.

1 licence per PC.

Then you need to know the make and model of PC or the make and model of the motherboard so you can get the correct XP drivers from the makers website (if any were ever released, given it's an old PC)

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Answer Match 44.52%

I want to know if there is any way to reformat my computer (HP) without having the default factory programs (AOL 3 Months Included, Get Vonage, My HP Games, Norton Internet Bullsh*t, and all this other crap) installed.
If there IS any way, can you please explain the procedure?

Thank you,

A:Reformatting a computer...

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Answer Match 44.52%

I no doubt have viruses/malware and due to a failed reformat a long time ago, their is more than one operating system on my comp, and I just want to kill 2 birds with one stone and just reformat it and get it done with.

However, I have a few questions.

1) I don't have any of the CD's that came with the computer. If I go buy an XP cd, for all the other software (Microsoft Word, etc), how do I transfer it back to the comp without having to go buy it again to install it?

2) Is it possible that I transfer the viruses/malware when I put back the file I save after it reformats?

3) Any simplistic reformatting guides out there? I'm hardly computer illiterate, but I'm no technician...

A:About reformatting my XP computer...

Is your computer a brand name? There can be specific steps to take and you can often buy replacement recovery or reinstall disks for less than 20.00

List the brand model and service tag/ part number if any or describe the mainboard model and revision which is often a splash screen early in the boot process and is also written on the motherboard.

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Answer Match 44.52%


So I reformatted my computer (from CD)... I had 2 problems DURING reinstall-ation

1- missing duser.dll file (so I skipped it)
2- when it was "updating" for some fun reason it said I had some setup something unabled....
So now I'm trying to connect to the internet and no luck.... I installed Mozilla from a USB... IE7 and Mozilla exist but neither connects....

I went to control panel -> Network Connections -> Add New Connection -> Get error "The New Connection Wizard was unable to open the following location on your machine: C:\Program Files\Online Services"

I can reinstall windows again but it asks if I should update (recommended) but I can't even connect to the net... and YES the internet is connected to the other computer and the Ethenet is green - the plugs are working so is the machine
Anywayz I did add Duser.dll to my other computer (in the system32 folder) - but that's still not giving it the ability to go onto the internet.... still same error... in a sense the computer looks screwed but I need to somehow get onto the net so that I can reinstall windows with the updates and such

A:Reformatting My Computer

Try reinstalling it again, and make sure the CD your using is clean. If theres dirt or a scratch over a certain part of the CD, whatever file was there, the setup will skip. If you get the same error but your cd doesn't have any scratches on it, than it's something else. Try reinstalling it, that would be your best bet right now.

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Answer Match 44.52%


Erm , I don't really know how it started , but i think it had gone worse these days so im getting worried .

Problems i'm facing
1- "[title] Personalized settings
Setting up personalized settings for:

this appears each time i start up ,

2- my computer lags easily , but not always . sometimes when i afk for sometime and when i come back and i click something it lags and soon theres nothing i can do except pressing the restart button . (i can 'press' the task manager button , but after that it doesn't appear and it gets worse , sometimes it writes that explorar.exe is using very high % of my cpu . )

3- Certain settings Did change like the 'no active audio mixers available' problem , i searched the Internet for this problem and i found the solution using services.msg , i turned it to automatic but after i restart it turns back to the way it is . (Note : the no audio mixers problem seems to appear only after i use the computer for some time , everytime i trstart it turns back normal)
- last time when i press ctrl+alt+del the task manager appears immediately , now , the windows security appears first .

4- Sometimes when i insert my pendrive and after i finish i want to remove it safely , but it says its currently in use or something , i'm pretty sure im not though

5- Everytime i click on my hard disk , it opens in another window . I searched for it and i deleted the mousepointer2 or something registry an... Read more

A:Personalized settings at start up + changed computer settings(pls helpD;)

somebody mind helping?D:~i think i did the right thing this time already><Hello siqilee,We ask that once you have posted your log and are waiting, please DO NOT "bump" your thread or make further replies until it has been responded to by a member of the HJT Team. The reason we ask this or do not respond to your requests is because that would remove you from the active queue that Techs and Staff have access to. The malware staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response, there will be 1 reply. A team member, looking for a new log to work may assume another HJT Team member is already assisting you and not open the thread to respond.That is why I have made an edit to your last post, instead of a reply. Please do not multiple post here, as that only pushes you further down the queue and causes confusion to the staff.Please be patient. It may take a while to get a response but your log will be reviewed and answered as soon as possible.Thank you for understanding.Regards,The weatherman (Moderator)

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Answer Match 44.1%

I'd like to know if my computer is completely safe. I found and removed some virus's and adware using malwarebytes and superantispyware. But I'd like to know 100% its completely safe to put in my personal info.

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Answer Match 44.1%


I will try to make this story as short as possible, but I am very frustrated on this.

My dad's laptop had gotten a bunch of viruses/rootkits, so I decided to use KillDisk and erase everything with one pass.

Everything gets done and I reinstall Win 7 Home Premium 64bit. Install everything and use the laptop like normal.

For the first five minutes, everything is fine. Loads programs up in a couple of settings.

After the five minutes, it starts getting very slow. The mouse is lagging. Everything takes a couple of minutes to load. The only thing I even did besides have it on was install Windows Update when you first reformat.

After a few more KillDisks and reformatting. the same problem is happening. I know rootkits are harder to kill than most, but can it be possible it is STILL alive?

I also am thinking maybe something inside the laptop is wrong (CPU, HDD.) How would I be able to check this to let you guys know?

I will try the HP Recovery Manager in a while and see if there is any difference.

Please, if anyone could help me and give me at least some ideas to why this is happening.

Thank you.

A:Computer goes very slow even after reformatting

It's unlikely the virus could survive a simple format or just the Diskpart Clean Command
which wipes the boot sector, although some can get into the BIOS.

First I would concentrate on getting a perfect reinstall: Clean Reinstall - Factory OEM Windows 7 - Windows 7 Forums

Then if necessary compare that with Factory Recover if you made the DIsks or saved the Recovery partition: HP Recover Windows 7 Operating System Using HP Recovery - HP Customer Care (United States - English)

If problems persist test your hardware and work through these other troubleshooting steps

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guyz, my computer run to slow maybe lots of uncessarry file was undeleted. i just wanted to reformat my computer... can u help me by sending a procedure on how to reformat my computer and what cd should i be needed..

A:step in reformatting a computer

what op system
you list it as 98 at the side but posted in xp section

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By the time my job finally got around to approving letting me get a new computer (for personal use), Vista was already out. I do NOT want to use Vista (and I'm pretty xx at my job now for xx me around for two months with the approval process when it should have taken two weeks, maximum).

Would it be feasible for me to reformat the hard drive and then install Windows XP? I'm not really sure what to do about all this, but I just do NOT want Vista... but I also don't want to screw up a brand new computer.

Thank you in advance for your help and advice.

A:New computer with Vista... and reformatting?

I dont see a problem with that. Most of the hardware thats compatible with vista should work fine with xp.

Just boot from an xp cd and format and install.

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I have an old computer from my office that is running Vista. I would like to wipe the HD and reinstall Windows. The tech who set up the computers made it impossible to just format the drive. I can't get anywhere. The tech is no help. The instructions he
gave me don't work. I have the registry key. Is there something I can download?

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I have reformatted my hard drive and went to Dells website to download all of the specific drivers. Everything has worked except the sound.
I know it is Soundmax which they had on their website. I downloaded it and was installing soundmax and got the error-"Error Loading Streamci.dll. The specificed module could not be found." Would not go any further. Can anyone help?
I really want my sound.
I have a Dell Dimension 2400.Thanks.

A:No sound after reformatting computer

What version Windows and Service Pack level are you running?

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I have spent the week running scans to remove a virus I received (ispynow) and have decided to reformat my computer instead. I have backed up all of my files (though I am concerned I now have the virus in my external hard drive). I have an HP dv1000 laptop and the hp site says I should have to make recovery cds and can then reformat using the "system recovery" tool that shouls be listed under programs. I can' find that. It also says I can use f11 key when starting up to follow the same steps but f11 doesn't seem to do anything. I have an "application and driver recovery" cd and the "operating system cd" for xp home sp2. I just want my computer back either by getting rid of the virus or reformatiing. Thank you for your help.

A:[SOLVED] need help reformatting my computer

Here's a good checklist for you.

The Windows? XP Installation Check List.
1. The Windows? XP SP2-CD (naturally)

2. Darik's Boot N Nuke?..A Disc wiping Utility; or alternatively... Killdisk?. (Click the coloured Links).

3. Please read this guide...A Step-by-Step Installation Guide with explanations for each step of the installation.

4. The Motherboard CD that contains all the necessary Drivers etc.

A few tips:
a. Darik's Boot N Nuke will take about 4? hours to completely wipe the Drive; however, this will vary depending on how big the Drive is. (That estimate is for a 80Gb HDD). Wiping the HDD this way will give you the best chance of a 'clean' uninterrupted installation.

b. When you get to Figure 7 in 'The Guide', you can create more than one partition here by simply telling Windows? how big you want it. Should you do decide to create an extra partition, it will not be active until you do so after the installation is over and done with...we can give you guidance as to how this is done, so partition away if you wish.

c. Once the installation is finished, with all the Motherboard Drivers installed, and Internet connected, I strongly recommend that you install a reputable Anti Virus program first; then, go to the Windows Update Site and download all the updates (including SP3).
AVG? is has a very good free version available here. ... Read more

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Dvk01 in Virus & Other Malware Removal, was not able to find a solution to my Trojan. Suggested reformatting to clean and get rid of whatever it is. Any suggestions on the best way to do this? Iím planning on saving my files to the separate hard drive. Dvk01 said that should not be infected.

Iím at work now, Iíll run the TSG when I get home in about an hour.

Thank you for any suggestions you can add. Below is the computer Iím looking at reformatting.

HP Pavilion dv6000
Microsoft W. XP
Version 2002
Service Pack 3
AMD Turion 64X2 Mobile TL-50
803MHz 960MB of Ram.

A:Solved: help reformatting my computer.

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Hi guys,After my virus/spyware infection, I decided to reformat my computer because after the cleaning, my computer seems to be messed up. The virus/spyware is gone but my computer is screwy. So I decided to just pop in my sysytem recovery dics that came with my computer. However, due to the current state of my computer, it would not autorun. So I had to restart my computer. Upon restart, I was prompted to perform this recovery, which I clicked yes. Now the problem is that, I didnt work. Before the process even starts, I am told that the reformat cannot be performed because the file hive "systemroot/system32/config/SECUIRTY" is either missing or corrupt. I have my system CD, what should I do? Thanks!Lawrance

A:Problem Reformatting Computer

It could be that your CD is dirty or damaged. Try cleaning it with a soft cloth.

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Hello sevenforums, Ive recently been getting the BSOD.

Problem Event Name: BlueScreen
OS Version: 6.1.7601.
Locale ID: 1033

BCCode: 1a
BCP1: 0000000000041790
BCP2: FFFFFA8001A00F40
BCP3: 000000000000FFFF
BCP4: 0000000000000000
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1

So I reinstalled windows 7 ultimate 64bit (thinking it was a software problem), and I got a BSOD before I even installed my graphics card and motherboard drivers.

So I install my drivers, they where successfully installed. Unfortunately I am still getting a BSOD every so often.

I recently purchased a new graphics card, and I'm 70% sure its the problem, but I want to be absolute!

I'm not an expert on BSOD and computers in general. So I have another assumption.
It could possible be my windows disk?
My windows 7 ultimate disk was somewhat glitchy. It took 3 attempts to install windows 7 (I would get an error at 37%). After the 3rd attempt it installed.

I added an attachment to this thread with the required system information using the SF Diagnostic Tool this forum suggested.

Any information on this problem would be great!

A:BSOD Before And After Reformatting Computer

Hello Baconman37 and welcome to Sevenforums.

I received your additional files, however I did not receive your crash dumps. To get these & enable them -
To ensure minidumps are enabled:

* Press Start, in the Search Box type: "sysdm.cpl" (without the quotes), press Enter.
* Select the Advanced tab, click on Startup and Recovery Settings.
* Ensure that Automatically restart is unchecked.
* Under the Write Debugging Information headline select Small memory dump (256 kB) in the dropdown box.
* Ensure that the Small Dump Directory is listed as %systemroot%\Minidump.
* OK till you're out of the dialogue.
* Reboot if changes have been made.

When your system crashes, go to %systemroot%\Minidump, wrap the newest 3, 4 dumps in a zip and upload them.

If crash dumps already exists in the folder, upload the newest and skip the above steps.

Best Regards,

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So usually when I would reformat my computer I would put the first cd of norton ghost image disk after the computer restart and there would be that black screen that appear and asking me to type any command to make it work so I did and nothing happened so I tried again and it asked me to type the right command.

I remember last time my friend did it he type something after the black screen appear and it show the norton ghost screen to reformat the comp with the image disk so if someone could please help me out here and tell me what is the command that I need to type to access to the norton ghost screen to reformat my computer I would really appreciate.

PS sorry for my poor English im still learning it

A:Computer reformatting problem


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So i just recently purchased a new computer and i got that blue screen so i decided to reformat. when i boot from the cd it gets to the screen inquiring if i want to install windows (enter), repair windows (r), and one other option.

after i hit enter, it goes to a blue screen and at the bottom it says examining fjsdklfsafdsa (i dont rememeber exactly what)

I think its examining my hard drive but it wont get past there. i left it on overnight and nothing changed from that screen.

I reformatted my laptop right after this to see if it was an issue with the cd but my laptop reformatted just fine.

Both the cd and OS are windows xp for both the laptop and desktop. I just reformatted my laptop to test the cd and make sure it was good.

Is there any way i can reformat my computer without wiping my hd? i have it partitioned right now and would like to save the stuff on my other partition since i didnt get a chance to back it up before my computer died.

Please help me resolve this situation, if more info is needed please just let me know and ill find whatever i can. Thanks!

A:Computer gets stuck when reformatting

anyone? please, your help would be much appreciated.

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Answer Match 44.1%

So i just recently purchased a new computer and i got that blue screen so i decided to reformat. when i boot from the cd it gets to the screen inquiring if i want to install windows (enter), repair windows (r), and one other option.

after i hit enter, it goes to a blue screen and at the bottom it says examining fjsdklfsafdsa (i dont rememeber exactly what)

I think its examining my hard drive but it wont get past there. i left it on overnight and nothing changed from that screen.

I reformatted my laptop right after this to see if it was an issue with the cd but my laptop reformatted just fine.

Please help me resolve this situation, if more info is needed please just let me know and ill find whatever i can. Thanks!

A:Help! Computer stuck when reformatting

Is this an XP cd and Vista was the OS that was on the laptop? I would try to do a full wipe of my hard drive without using an install CD. Try something like DBAN. That should wipe it pretty good.


You could also run some Diag tools on the hard drive to make sure that it isn't bad. I would use Hiren's for this.

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Ok after some help from these forums I found out I have Virut virus so I now have to reformat and reinstall my computer.
The only problem is idk how to go about doing that.

I'm on a Compaq Evo N115 running Windows XP Home Edition.

Now I used to have a compaq presario 700 and it came with these QuickRestore discs. Would I need those discs for this computer in order to do this?

If so where can I find them?

Thank you very much in advance.

A:Need help Reformatting and reinstalling computer

From"System Recovery: Each unit is shipped with a CD kit for quick recovery (erases hard disk and restores manufacturer-installed image) and software recovery (installs only selected standard software)."

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basically the question i have is this,

before i reformat my computer im suppose to save all the data i want correct? If so can i save my files to another internal hard drive in my computer?

Also do i have to move the files to my other hardrive in a special way? or do i just drag and drop the files i want to keep? (Example: If i wanted to move an episode of bleach, do i just drag it from one harddrive to another?)
Or do i just use (Start>>AllPrograms>>Accessories>>System Tools>> Back Up) to back up my files?

Last question.
After i reformat my computer, do i have to reinstall my internt connection? Im using Verison Wireless DSL. And if i do have to reinstall it, does anyone know how i can get another installation disk? i lost my it quite a while back :(

Ty in advance

~~The Almight Choad~~

A:Question about reformatting my computer.


before i reformat my computer im suppose to save all the data i want correct?


If so can i save my files to another internal hard drive in my computer?

Yes, but be careful that you do not accidently format the wrong hard drive. I would recommend after moving all files over to your second drive, disconnect it before reinstalling windows to avoid the possibility of erasing it by accident

Also do i have to move the files to my other hardrive in a special way? or do i just drag and drop the files i want to keep?

The easiest way would be to drag and drop, but would only be possible if the two harddrives are on seperate IDE channels. If they are on the same channel, you run a high risk of losing data. I had 2 harddrives on the same channel a while back and ended up losing about 10GB of data.

After i reformat my computer, do i have to reinstall my internt connection? Im using Verison Wireless DSL. And if i do have to reinstall it, does anyone know how i can get another installation disk? i lost my it quite a while back :(

You will need to reinstall your drivers, not the network connection. The driver is the software that tells your computer how to interact with your network card. Along with the network driver you will also need to reinstall your video, sound, and motherboard drivers.

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Have a Dell 410 XPS with vista that I would like to reformat. What is the proper procedure for reformatting both the C and D drives. My reinstallation disk has more options than the reinstalation disks that came with my old Compaq(it had 2 cds and no otions). The manual that came with my computer is rather vague about this. I know this can be a long drawn out affair, and have backed up all my info and would like to clean my computer out and bring it back to like it was the day I got it. Yes I do have some major issues with my computer that requires me to reformat, mostly caused by me.
thanks mike

A:Reformatting A Dell 410 Computer

I did a Dell today that used F8 to access the recovery partition. That should be the quickest way to reformat your Dell and will leave the recovery partition intact (along with the Tools partition if you have one).

If you'd like to get rid of all partitions, then you'll have to delete the partitions and create one partition to hold everything. Then you can install Vista with the Operating System, Drivers, and Utilities disks that came with your Dell.

Personally, I'd go with the first option above - it's quicker and you won't have to install all the drivers and applications.

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So I got a copy of Win XP Pro (april '09) and I went to install it on my computer, assuming it would format itself, but it installed Win XP Pro and left XP Home as well. That isn't really where the problem lies though - I start up XP Pro and it doesn't detect any of my drivers. My screen resolution is stuck to 640x480 8 Bit color because it isn't detecting my graphics card or ANYTHING, won't connect to the internet, didn't clear my hard drive - etc. etc.

so I got a driver detecting program on the Home edition and put it in program files, started up Pro edition, went to run it from program files there, and it won't let me run. Is there any way I can detect my drivers without connecting to the internet? Someone help me please.

A:Reformatting my computer (need help with drivers, etc.)

and welcome to the Forum

You can use the pc you are posting on now to download the drivers from the PC manufacturers support site . . burn to D or copy to flash and install on the other o0ne. Install the Chipset driver first, then the others in any order.

You have both Home and Pro because you did not do a clean install . . If you only want Pro, reinstall using this guide:

you might want to print it for reference during the install.

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On my other computer, Sony Vaio Laptop...just recently it's been consantly shutting down everytime I run a big program, or sometimes just shutting off by myself. So I was guessing it was a virus, so I reformatted my computer, since that's the only way I know how to fix it. So in the process of reformatting it, it still was shutting down. So it took like 10 tries reformatting computer till it finally finished. Well, now that my computer has finally been reformatted, everything deleted in C and D drive n' all, my computer still shuts down. Does anyone know the problem? thank you

A:Computer Shuts Down EVEN after Reformatting

bad battery or PSU would be my first guess, but I'm sure you have tried running off each to see.

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Hi everyone,

I've been receiving these few BSODs for many months. I've tried running memtest and update as many drivers as i can but to no avail. I've just reformatted my computer yesterday but still facing the same problem

The BSODs are:

-Page fault in nonpaged area
- System service exception
- Irql_not_less_or_equal
- Bad pool header

Many thanks in advance

A:BSOD even after reformatting computer.

Usual causes: System service, Device driver, graphics driver, ?memory

Usual causes: Kernel mode driver, System Service, BIOS, Windows, Virus scanner, Backup tool, compatibility

- Uninstall Norton. They are known to cause BSODs

Start Menu\Programs\Norton Online Backup Public:Start Menu\Programs\Norton Online Backup Public
Recommended to use Microsoft Security Essential from BSOD perspective, and Malwarebytes
Microsoft Security Essentials - Microsoft Windows
Malwarebytes : Malwarebytes Anti-Malware removes malware including viruses, spyware, worms and trojans, plus it protects your computer

- Do a series of testing using memtest86+. Bad RAM chip could be one of the cause here
RAM - Test with Memtest86+
Pay attention to #3, do the test for at least 8 passes

- Update these drivers as they are pretty old. Outdated driver sometimes cause crashes which is fixed thru update

Image path: \SystemRoot\system32\DRIVERS\mwlPSDVDisk.sys
Image name: mwlPSDVDisk.sys
Timestamp: Tue Jun 02 17:15:29 2009 (4A24FBC1)
mwlPSDVDisk.sys Driver Download Page

Image path: \SystemRoot\system32\DRIVERS\iaStor.sys
Image name: iaStor.sys
Timestamp: Thu Dec 10 08:39:43 2009 (4B20515F)
iaStor.sys Driver Download Page

You can find the rest of the info here: Driver Reference Table (DRT)

Image path: \SystemRoot\system32\DRIVERS\mwlPSDNServ.sys
... Read more

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I recently just reformatted my gx620 and as soon as it boots up and gets to the desktop I keep getting a message saying your computer will restart as soon as the installation completes. And when it restarts it keeps popping up and it does it over and over and I dont know what to do, I have reformatted the computer to try and fix the problem but nothing is working. Anyone know how to fix this?

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I've been building a desktop at home and it seems the BSODs just never stop coming. as soon as I fix one a new one appears. I'm considering reformatting to see if that does anything. Any ideas on that? Will it help? this is the most recent BSOD:

Dump File : 100610-22198-01.dmp
Crash Time : 10/6/2010 5:08:40 AM
Bug Check Code : 0x00000050
Parameter 1 : fffff880`07ed50c8
Parameter 2 : 00000000`00000000
Parameter 3 : fffff880`10d7c25e
Parameter 4 : 00000000`00000000
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+70740
File Description : NT Kernel & System
Product Name : Microsoft? Windows? Operating System
Company : Microsoft Corporation
File Version : 6.1.7600.16617 (win7_gdr.100618-1621)
Processor : x64
Computer Name :
Full Path : C:\Windows\Minidump\100610-22198-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7600

Happened while browsing the internet.

A:Stubborn Computer BSODs and reformatting.

Please perform the following, so that we can get the exact specs of your computer. This will better assist us in helping you more.Publish a Snapshot using SpeccyThe below is for those who cannot get onlinePlease take caution when attaching a text file to your post if you cannot copy/paste the link to your post, you will need to edit it to make sure that your Windows Key is not present.

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Answer Match 43.68%

So my desktop croaked, and my best guess was to just reformat. However, due to boot issues, I cannot do this from the desktop. So I pulled the master HDD (since I also have a slave) and hooked it up to my laptop with a HD casing via USB. I have the proper Dell XP Pro SP3 disk, and I was advised to type the following into "run" to get the laptop to reformat the desktop's HDD:


D:\I386\winnt32.exe /syspart:G: /tempdrive:G: /makelocalsource /noreboot


D:\ being the path assigned to the disk drive and G:\ to the HDD.

Unfortunately this has not worked. For whatever reason I keep getting the message "Cannot install CGIPLUS.CA_", along with about a dozen other files. The problem seems to be that "All values are zero", and, although I cannot find any of these files on the disk, they seem to at least exist. I thought I could just skip the step and add the necessary files via the laptop, but at the end it tells me the reformat failed because it could not install these files. In the end I spend about 30 minutes getting no where.

I also get these exact same messages when trying to install using the Dell XP Pro SP2 disk, so I sincerely doubt it has anything to do with the OSCD's.

I realize I can completely reformat the drive from the laptop by just right clicking on the "G:" icon under My Computer and clicking "format", wipe it completelyl clean, put it back into the desktop, and try installing windows from s... Read more

A:Reformatting a master HDD with a disk from another computer

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Answer Match 43.68%

i did a reformat of my computer.

since the last time i reformatted about 6 months ago, i changed my monitor(to one that was manufactured in 1996). i had no problems.

after i finished doing a reformat today(im on a different computer now),the monitor shows multiple WIndows Xp desktops,like 5-15! all kind of scratchy so i can barely make out the screens.
i booted into safe mode,there is no problem, a normal WINDOWS XP desktop appears. i did a "add harware" search in safe mode, came back negative.

A:After reformatting computer,Monitor being strange!

sharky said:

i did a reformat of my computer.

since the last time i reformatted about 6 months ago, i changed my monitor(to one that was manufactured in 1996). i had no problems.

after i finished doing a reformat today(im on a different computer now),the monitor shows multiple WIndows Xp desktops,like 5-15! all kind of scratchy so i can barely make out the screens.
i booted into safe mode,there is no problem, a normal WINDOWS XP desktop appears. i did a "add harware" search in safe mode, came back negative.Click to expand...

the safe mode thing could be a clue, and indicate a driver problem, if you have a video card try uninstalling it completely and reinstalling. Go to device manager in safe mode and remove video driver, shut down and reboot see if you can get into windows then.

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Answer Match 43.68%


For another computer, I have two maxtor harddrives connected via IDE to a P4P800-E Asus motherboard.

When booting up, the system goes through some check with something called "FastBuild" which I have never heard about. I think it may have something to do with having the two harddrives work together. This computer here was bought used so maybe the previous user customized the bios?

Anyway, if I try to reformat as usual, running the Win XP Pro Cd while booting up, and install as usual, the setup files load up fine. Then, when I hit enter (to setup Win XP), there's a 25 second delay where the bottom of the screen (grey area) says "Please Wait..." and then the screen loads up where it should show my partitions and allow me to choose which to install.

THere's no highlight bar - instead, it says
"Unknown Disk"
<this drive cannot be found>
and it says this twice - I'm assuming because I have two of these harddrives - both of which cannot be read.

So 'delete partition' doesn't work - so my only option is Enter = Install.

Then the following message comes up:

"A problem has been detected and windows has been shut down to prevent damage to your computer

THe problem seems to be caused by the following file: setupdd.sys


If this is the first time you've seen this stop error screen, restart your computer. If this screen appears again, follow these steps:

Check to make sure ... Read more

A:Solved: Trouble reformatting a used computer

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Answer Match 43.68%

I've come across a virus that i am not able to get rid of & reformatting my computer is the only option. Problem is, i don't know how to reformat my computer. Can someone please instruct me on what to do. Help is greatly appreciated

A:Solved: Reformatting of computer due to virus

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Answer Match 43.68%

Recently i received a BSoD of physical memory dump, didnt have a chance to see other info, and i shrugged it off thinking it wasnt so big, but i rebooted my comp and the fans were running and the lights were on, but nothing showed up on the monitor, it just showed a message "no video input" and would put the monitor to sleep. well anyways, i was wondering what i couuld do, because there is no boot screen at all, i was thinking about reformatting it but i was wondering how to do it without any possible view of what is going on. another problem is that my friend had lead me to believe it was a hardware problem, so i purchased a new power supply seeing as maybe my supply burned out, i installed the new power supply and still no improvement, so i decided to switch back to the old power supply, but when i had boot it up it didnt even light up, so i decided not to tamper with the hardware anymore. anybody have any suggestions?

i am running vista, and the computer came with vista installed when i purchased it, i was wondering if i reformat it, could i install XP rather than vista? THANK YOU to all your responses.

A:Reformatting computer without monitor screen

try another monitor or try the monitor on anther computer.

If everything sounds like its being turned on with the normal lights on keyboard and case but no screen, and if you have onboard video, not a separate video card, then it could be bad ram.

One thing though, do not try a reformat without a monitor!!!

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Answer Match 43.68%

I am trying to install windows 7 on my current computer (xp). Everytime I start to install win7 through a dvd, my monitor would shut off (the cpu would stay on). My computer has a history of losing its connection to the monitor during reformats and os installs, (it happened when I tried to install windows xp in the past) and this problem only comes up during these situations. Here is a video that basically shows what happens

skip to 4:15 to see the problem

I tried restarting the process about 7-8 times now, and it does the same thing each time (although not at the same moment, sometimes earlier in the setup)
Any idea what is the issue?

Thanks for any help you can provide.

A:Computer monitor disconnects during reformatting this not actually relevant but may be worth considering
i would say its 99% def a bios issue incorrect settings for your monitor either bios set for a card or from the motherboard

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Answer Match 43.68%

I'm trying to reformat my mother's Win 7 computer. I have never done this without the old disk method. I believe what she started with was restoring it to factory settings, and it seemed to work well. When it finally finished though, it said that there was an error and started all over again. Now that is all it does. It goes through the process of reformatting, and when it is done it reports an error and starts over again. I have no idea what to do and can't find any information on this happening. The reason that we decided to reformat in the beginning was that she was experiencing severe lag when using the internet (without any internet service or connection problems) and could not get rid of a Chrome issue where it would continue to generate ads whenever she did anything (not sure if it was a virus, malware, ad-ware, etc.). Any information on what should be done or possible fixes would be greatly appreciated. Thank you in advance for your time.

A:Win 7 computer won't stop reformatting/ restoring.

Too bad you did not come earlier because I think your 2 problems could have been easily fixed. Nevertheless, now I suggest you do the following:

1. Boot from your installation disk and run Command prompt from there

Command Prompt at Startup

2. Run these commands:

Important: That will erase all partitions on this disk. If there are other partitions on the same disk, we have to do something different.

List disk
Select disk n (where n is the number that was given for your disk in List disk)
Create partition primary
Format fs=ntfs quick

3. Try to reinstall now.

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Answer Match 43.68%

I have a Xp Pro computer that needs a reformat and a fresh install , however , I do not have the copy of Xp pro that was installed on the computer but I know it was a retail copy. I do however have a copy of Xp pro that I used on another computer and was wondering if I could use that one to do a clean install on the computer that I plan to reformat? The only problem is I dont have the Product activation for the computer I am planning on reformatting.

Where can I find the number I need when it asks for my product key? And before I go any further , can I use my copy of XP pro for another computer considering they are both running Xp pro but from different discs?

Any help on this would be great and hopefully I explained what I am doing well enough


A:Reformatting Xp computer ?'s And clean install

When you first had your computer with the original xp, generally there would have been a little sticker "windows xp pro OEM" followed by a serial number stuck to the box. You can install with any copy and just use that number,

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Answer Match 43.68%

I am making this thread so that if there's anybody who knows of good manuals or tutorials, they can suggest them. I am actualyl being helped my Cookiegal and flavallee but I just want any suggestions. So please don't delete or move this thread! Thanks
Well, is it more like I reformat all of my drives or just my C drive?
I'm quite confused on that. Also, what does it mean to partition??? I saw another old thread about partitioning and it quite confused me. What do I do with partitions? And should I follow what this person did in this thread:

This is probably important as well: if I have to partition my CD, is there a way to do it with no explorer.exe? That process won't start up properly and that's why I want to reformat..

Also, can anyone tell me if I should be aware of anything while reformatting? For example, should I insert the XP install CD after I delete everything and before I restart the computer? I read some manuals but they were all completely different. I liked this one:
but I'm kind of scared to follow it because of the comments.

In all, if anyone can find a specific manual at techguy or on the internet, that would be swell
Thanks in advance!

A:Solved: Quick! Reformatting my computer

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Answer Match 43.68%

I just tried to reinstall windows xp on my computer and during the installation my computer crashed. At first, it booted up fine and I tried to reinstall windows again. During the second re-installation attempt the progress just stopped so I restarted the computer. During the third attempt, when the setup was copying files over, there was a file that could not be copied over. So I exited setup and I was going to try to reinstall it again, but now it won't boot from the cd drive. I cannot boot from the hd either, it says that the NTLDR is missing. I do not know what to do. Please help me.

A:[SOLVED] Computer Crash During Reformatting

hi, how old is the pc? you need to clean the xp cd it might have ome dirt or scratches that is preventing you from installing it. aan easy option would be is to take the cd to another computer then right click on the cd drive click explore and copy all the files and burn them as an iso using power iso.

regarding the pc not booting from the cd you need to access the bios. when your pc is booting press the del key or tab, f10, f12 it should work on the del key or f1 just try a couple of them it will work.
then find the boot option and change the device order so that it boot from
then hd
and then click save changes. now switch off pc turn back on it should be able to read the disk. ntdlr that is the file used to boot cd.
you can fix that by going to recovery console and copying the file over but at the moment try the things above then think about changign the files because you have already formatted your pc.

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Answer Match 43.26%

First of all, let me say that I am not good with computers. I just read about how to reformat on this site. Anyways:

So this computer is less than a month old. I had some problems with my game, where it would freeze for a split second every 10 seconds. I checked to make sure it wasnt a connection problem, and even in offline mode it happened. Well, i tried restoring, and i still had the problem. So anyways, i decided to reformat. I think this is where i mightv screwed up. I ordered this computer from However, i used the Windows XP installation CD that came with my old dell. Anyways, i deleted my old partition, made a new one, and everything was going fine until it was setting up windows XP. It said "Some files are needed from the Windows XP CD-ROM" or something like that. I clicked OK, and nothing happend. At that point i noticed that I couldn't open or close my dvd rom drives. I pressed cancel, and it installed the rest of windows. It logged me on, but now i have the windows classic scheme, and i dont even ahve internet explorer or windows media player or anything. I dont even have the pictures for my user. I really am lost, and none of my cd drives work when i am logged on. Any help would be greatly appreciated.

EDIT: i forgot, now my first dvd drive wont even open/close even during the boot sequence....

A:So i tried reformatting my computer...and now i dont even have internet explorer

disc shouldn't be the matter, i was able to use my dell disc to put XP on my old old computer just fine.

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Answer Match 43.26%

My computer is infected with the Vundo.D.27 virus even though it was reformatted. I've used Avira and SuperAntiSpyware and it still won't help me resolve the problem. My sound system also doesn't work - not sure if it's due to the driver or the virus, but I suspect the latter.

Here is the contents of my DDS file:

DDS (Ver_09-02-01.01) - NTFSx86
Run by Henry at 21:49:32.00 on Mon 02/16/2009
Internet Explorer: 6.0.2900.2180 BrowserJavaVersion: 1.6.0_11
Microsoft Windows XP Professional 5.1.2600.2.1252.1.1033.18.767.422 [GMT -8:00]

AV: Avira AntiVir PersonalEdition *On-access scanning enabled* (Updated)

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\Program Files\Avira\AntiVir PersonalEdition Classic\sched.exe
C:\Program Files\Avira\AntiVir PersonalEdition Classic\avguard.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\Linksys Wireless-G PCI Wireless Network Monitor\WLService.exe
C:\Program Files\Linksys Wireless-G PCI Wireless Network Monitor\WMP54Gv4.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
C:\Program File... Read more

A:[SOLVED] Computer infected with Vundo.D.27 even after reformatting

Hi gwr922,

You appear to have run Combofix. Could you please post the Combofix log? It's located at C:\Combofix.txt


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Answer Match 43.26%

Last spring, I had Windows 10 downloaded to my computer by one of those popup windows which apparently said do u want to download updates in 10 minutes, 1 hr, or 4 hrs? While I was gone, Windows 10 downloaded to my computer and
when I got home, I had windows 10 on my computer instead of Win 7 Pro.

2 weeks ago, I signed on email one morning and that was all I could do. Outlook would work, but I could not access and
websites; only Outlook. Tried several things but could never get IE, or other browsers to work. I reformatted the computer
which took it back to Win 7 Pro. Since the deadline is past, I don't seem to be able to get win 10 back, without purchasing a DVD? Anyone have any ideas?

A:How do I get the free Windows 10 back after Reformatting Computer?

The install media for windows 10 is freely downloadable from Microsoft. Because you took the free upgrade you now have a digital licence recorded on Microsoft's activation severs, tied to your PC's hardware. You can do a clean install and it will activate automatically. You don't need to enter a product key, just click 'I don't have one' when asked.

Instructions on how to get a bootable USB and how to do the clean install are in this Tutorial.
Windows 10 - Clean Install

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Answer Match 43.26%

I completely reformatted my computer and reinstalled all Windows updates and afterward, Avast! found some viruses and malware during a scheduled boot scan. i was a little concerned, so i thought i would post a hijackthis! log. just to be safe that i wasn't removing any needed Windows files that the scheduled boot scan found, i moved all files to the virus vault of Avast!.

here are the files that are in my Avast! Virus Vault:

i can restore these files. so please let me know if i need any of the files in this vault, otherwise i will just remove them.

here is my hijackthis log:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 5:26:24 PM, on 11/21/2008
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16735)
Boot mode: Normal

Running processes:
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Alwil Software\A... Read more

A:Viruses found after reformatting computer - my hijackthis log

Hello and welcome to TSF.

Apologies for the delay in response. If you haven?t received help elsewhere already and still require assistance, please post the logs requested in our pre-posting process outlined below:

NEW INSTRUCTIONS - Read This Before Posting For Malware Removal Help

Please subscribe to this thread to get immediate notification of replies as soon as they are posted. To do this click Thread Tools, then click Subscribe to this Thread. Make sure it is set to Instant Notification, then click Subscribe.

Please note that the forum is very busy and if I don?t hear from you in three days this thread will be closed.

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Answer Match 43.26%

I completely reformatted my computer and reinstalled all Windows updates and afterward, Avast! found some viruses and malware during a scheduled boot scan. i was a little concerned, so i thought i would post a hijackthis! log. just to be safe that i wasn't removing any needed Windows files that the scheduled boot scan found, i moved all files to the virus vault of Avast!.

here are the files that are in my Avast! Virus Vault:

i can restore these files. so please let me know if i need any of the files in this vault, otherwise i will just remove them.
here is my hijackthis log:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 5:26:24 PM, on 11/21/2008
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16735)
Boot mode: Normal

Running processes:
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
C:\Program ... Read more

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Answer Match 43.26%

Hey all.
I have been having problems with my computer for a while, since some of the system 32 files had corrupted due to a virus, and I couldn't connect it to the internet because the person who installed my OS had used a dodgy copy of Windows XP, instead of the new one I gave him. It just caused a ton of problems with the internet, but the computer worked fine when it wasn't connected.

However, it got to the point where we really needed the internet, so I sent my computer off to another friend, who works with computers, to have it reformatted, and a new copy of Windows XP professional installed. When it came back to me, everything seemed fine, the computer worked faster, and my friend had installed another hard disk, free of charge.

But then we found that we had no sound. And, according to PC Wizard, and Windows Media Player, the sound device wasn't even there. It had disappeared, whilst still being very much soldered onto the motherboard.
We had never had problems with the sound card before, so I searched the internet to try to find a solution. I also asked the lady at my local computer shop if she knew what to do, and she said that I probably just needed to reinstall the motherboard drivers. So I went back on the net and searched for my motherboard, and downloaded the drivers for it.

No sound...
So I went onto the net and searched for the problem, and a few sites (including TechSpot) had threads with similar problems. I found one where the per... Read more

A:Sound card 'disappeared' after reformatting computer

Thank you for replying, Zenosincks. You assumed correctly. I went onto ASRock's site, searched for my motherboard's make, and downloaded the chipset drivers, then went back on and downloaded the audio drivers. I used the europe server, as advised. Thank you anyway.

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Answer Match 43.26%


OS Windows 7 Ultimate x64
CPU Intel Core 2 Duo E6600 @ 2.4GHz
Motherboard Gigabyte 965P-DS3
Memory 4 GB DDR2-SDRAM PC-5300
Graphics Card MSI N560GTX Twin Frozr II
Sound Card -
Monitor(s) Displays Samsung T240

PSU Coolermaster 550W
Case Coolermaster
Cooling Stock
Hard Drives Seagate Barracuda 7200 320 GB WD Caviar Green 1 TB

My computer was stuttering badly recently. It runs smoothly in games like FIFA 12 initially, but after a period of time (could be 5 minutes or an hour), the game starts to stutter. FPS doesn't really drop but the game stutters so badly I couldn't even play it. As I exit and try to load Skyrim, the initial loading might take up to 5 minutes, which is incredulous even when loading the world map.

That aside, Firefox was also stuttering whenever I tried to scroll, be it a page full of graphics, a text file or pdf.

All these problems could be 'reset' by restarting my computer but the symptoms just come back soon after.

Thought I might have too many programs installed, so I decided to reformat my computer and reinstall a clean copy of Windows 7 Ultimate x64. Didn't really help though. After installing all my drivers, the problems persist.

I am currently using AVG as anti-virus and didn't detect any rootkit virus or anything.

My CPU temperatures are fairly normal for Core 2 Duo E6600, doesn't go past 60C in the tropics. The CPU loads <10% when idle and max out when playing games. Same goes for GPU. ... Read more

A:Computer stuttering in Windows 7 - Reformatting doesn't help

60c is like the max temperature for that processor, it might be throttling down to prevent damage, try cleanning the heatink leaving it dust free and apply a fresh coat of thermal insulation material like artic silver 5.

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Answer Match 43.26%

(continues description: "EVERYTIME!!")Malware Forum Discussion with m0leHello all,My computer is ruining my life (okay.. that's a little dramatic... but in all honesty it REALLY sucks right now), so any help anyone can offer would be GREATLY appreciated!My computer (at work) has been running VERY slowly for a while now, I was assuming it was just a RAM issue, but m0le said it shouldn't be and I should check here for any answers... I'm not exactly sure what I should include on this post, but if anyone has any specific questions I'd be more than happy to answer any of them as quickly as possible!The main problem, as my "topic description" states, is that every time I attempt to multi-task my computer pretty much freaks the bleep out... It lags, flashes screens periodically, and then does that thing where it makes your window look all ghost-y and u can't click anything cause it's "thinking"... a few moments later it'll either crash or just start working... while having it work after a few moments of "thinking" isn't the ABSOLUTE WORST it really does add on a lot of extra time to my work day, not to mention it's just irritating lol, I'm sure someone here can agree!Anyway, like I said, I'm not sure what information anyone would need to help me w/this... but please do not hesitate to ask and I'll try to respond as quickly as possible!Thanks everyone!Ash

A:sent by m0le, slow computer even after reformatting, no malware

Have you checked task manager for CPU usage (for a specific program) and for available RAM. If your CPU usage is low and you have enough RAM, then you can try downloading SpeedFAN to check your system temperatures.

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Answer Match 42.42%

ok here goes, when i got this comp it ran great no problems and would pullup web pages in seconds. it started refuseing to pull up some web pages alltogether. i assumed since it was a difffferent cable high speed that was the culprit. i now have the fastest high speed cable internet that brighthouse offers........... computer still takes 30 seconds to pull up a web page sometimes.
i assumed virus at this point, got a new D-link gameing router that makes the rest of the computers in the house rock and roll. snow white helped me get rid of a bunch of junk and the web pages were pulling up after about 10 seconds so thought that was ok.
got on the slower computer here and it pulled the pages up instantly. so i decided that i would just completely reformat the computer and that would end all this foolishness. so i reformated and restored the comp to factory settings. when i do that it gets better for a few days then its back to the same old waiting for pages to pop up. it never gets back to how it was before.
my ram shows up at almost a gig like 960mb versus the 1 gig that should be there (i belive that 64mb is goind toward onboard videocard). the comp is reading everything right as far as i can tell. i have like 93% free space on the HD after the reformat.
sometimes the page will load up fine and then LOCK Up and refuse to respond. some pages will always be not responding. the comp will not download most stuff, such as windows updates.
the comp is a HP a1310n with a 1.77GHz ... Read more

A:Computer Running Extremely Slow Even After Reformatting And Restoreing

You do any maintenance on this computer?Ever run chkdsk? Ever run the defrag utility? Ever dumped your cache? Explained, Understanding What Chkdsk Does -;en-us;Q315265 Follow the listed steps for running from My Computer/Explorer and put check marks in both options when presented.Louis

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Answer Match 42.42%

After I reformatted the hard drive and laplinked my Canon Inova computer, I was unable to activate my modem. Before formatting, it was on com port 3, after lapinking and upgrading to windows 95 it didn't show a com port 3 as being in the computer(that is it was not detected by the installation wizard when I tried to reinstall my modem.)
How can I get com 3 to be recognized by the wizard and reactivate my modem?

A:unable to activate modem after reformatting computer and laplinking.

I don't think it should have changed, but check in your BIOS and make sure it is still set to active. How old is the system? If the setting in the BIOS is changed it's possible your MainBoard battery is getting low.

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Answer Match 42.42%

I have been having major issues lately with my HP Pavilion DV6t laptop running Windows 7 Professional. The computer is about 2 years old and has had no issues up until about two weeks ago. At the time, I started to have trouble loading windows 7. The OS would often fail to load and generate a blue screen error and reboot itself before the windows loading screens had completed cycling through. Afterwards, the PC would typically fail to start if I rebooted it again and instead prompt me to run windows repair and/or system restore. At first, running those utilities would fix the issue and the computer would work again for a day or two. However, I found that these problems would just start up again soon afterwards and that I was eventually unable to start up windows at all. 
At this point, I was even unable to even boot up safe mode. The drivers for safe mode would start to load but then the loading sequence would eventually freeze up and nothing would happen (often the computer would just crash after a few minutes). After the PC tried to prompt me to do system repair a few times after crashing or producing a BSOD error, it eventually would not work anymore and I would have no way to access windows. It would also not let me conduct system restore after going through the routine of not loading windows a few times.
After I got to this point, I decided to just go ahead and reformat the whole computer and ... Read more

A:Computer stops booting Windows 7 Even After Reformatting/Re-installing the OS

Are you getting any error codes when the computer blue screens? Those would be helpful in narrowing down the cause of the problem.

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Answer Match 42.42%

Seems like a windows 10 features is still in windows 8.1 afer i went back to 8.1 as in mainly in the taskbar stuff.

I tried to completely reset the PC, but its still there. Its kind of annoying.

I didnt like windows 10 very much.

How do i fix this?

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Answer Match 42.42%

Anybody had this happen, downloaded fine, seemed to install ok, but during the reboot and install screen (dos like screen) it went to 100% stage 3 and then it stated could not install service pack 2 and is reverting back to service pack 1. What would cause this any ideas???

A:SP2 reverted back to SP1

Originally Posted by rcnut360

Anybody had this happen, downloaded fine, seemed to install ok, but during the reboot and install screen (dos like screen) it went to 100% stage 3 and then it stated could not install service pack 2 and is reverting back to service pack 1. What would cause this any ideas???

It didn't "revert back to SP1", it just didn't install. Thus the could not install notification.

As for why this happened, there are various reasons, one of which could be a patch or two missing. Make sure you have "all" important and reccommended updates, then try again.

Look through this link for some suggestions...Vista SP2 is out

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Answer Match 42.42%

The XP logo on startup is fine, but the welcome screen and everything else is in 4-bit, and after a while, it gets worse, overlapping screens, flickering... very annoying and impossible to do ANYTHING. First, I tried simple things, like properties, settings... nothing. Then I tried updating the monitor driver. Nothing. I installed a new NVIDIA driver. Nothing. GeForce? Nope. So, I am hoping that someone out there has had the smae problme and knows how to fix it. Thanks in advance!

A:Monitor reverted to 4-bit

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Answer Match 42.42%

I upgraded an installation to Win 10, and I didn't like it too much, so I did the revert back to 8.1 feature (you have 30 days to change back). When I went back to 8.1, a pop up malware started happening. I had it about a year ago, and thought it was gone. Voicefive survey browser pop up. Seems kind of weird how it returned out of the blue.
Anyhow, I've tried a bunch of tools to attempt ridding this thing from the PC, but it keeps coming back. Also read online for hours, and there does not seem to be a way to kill this thing short of resetting the browser. I really don't want to do that. Passwords, settings, favs, plugins. I use firefox as main browser, but I remember this bug going across all browsers.
What's even more strange is that I have a dual boot to Win 7 also, and the same infection appeared on that one as well. Just seeing if anyone knows about a program that can get rid of the voicefive popup. It appears as a pop-under ad in a small window. Still no combofix for Win 8.1?

A:Reverted from Win 10 back to 8.1, and now this....

Hey you need to clean boot of your PC or trys ome purchase antimalware product which gives you gurantee to use and help to remove your all malware or trojans in PC. After that clean boot is necessary to remove parmanently

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Answer Match 42.42%


My laptop has a web Cam built into it
sound card,
Switch to wireless mode,
Press and hold the Fn Functionality button to activate other options eg; brighten up screen or raise and lower volume etc...
That all worked when I had vista installed, but when I installed XP Professional, things have strangely disappeared eg web cam not working and the little sound symbol that you get in the bottom right hand corner isn't there and the other things I have mention above.
Will some one be as kind to offer advice on what too do?

Here's what I have done to try to fix it I bought a program Driver Robot and reinstalled all little drivers you don't think about. Amongst Installing it all I managed to install a sound hardware called Sigma Tel Audio which doesn't work at all.
When you click on device manager you'll find it has a quotation mark on it.

Are laptops built to a default windows which can only be the "Only" windows installed on it??


A:Reverted to XP On Laptop

Can you tell us what make and model laptop you have?Can you give us Hardware ID's for the components that are not working?

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Answer Match 42.42%

Reverted back to W7 from W10 on grandsons Laptop using the Samsung install disk but cannot get it to install updates. Disc came with SP1 on it and about 4 years old if that makes any difference,
Windows updates just shows the updating and does nothing.
Apart from Downloading IE11 from the Microsoft sight nothing else updates. laptop is sluggish and struggles to cope with little things.
tried one of the Microsoft fix its which repaired 3 things but still will not download updates.
probably something simple any ideas welcome.

A:Reverted from W10 to W7 and cant get any Updates

Microsoft Site that should have said.

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Answer Match 42%

Recently got hit with a PWS virus.  Had my computer cleaned.  Successfully downloaded the tool kit and then service pack 1.  I have tried to download service pack 2 several times.  One came back CRYPT_E_NOT_FOUND; tried again and received error code 0X80092004.  Obviously I need to to this to enable IE8.  While I can find my way around (slowly) on what to do, I am lost on this one.  Both attempts were from Microsoft.  What am I missing? 

A:Trying to download service pack 2 for Windows Vista after reformatting computer

Have you tried the steps found here?

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Answer Match 42%

i did a complete reformat of my 6 year old dell dimension 4600 and when it was done my speakers and microphone did not work at all. my dell 1704fpt colour monitor has very limited display. there is no gradient in the colour so it is very basic in display.

in the disk of drivers that came with my computer no sound nor sound drivers that i have installed work properly. the driver i downloaded from for my monitor did not install.
please help

A:Solved: no souno sound and limited display after reformatting computer

7 more replies
Answer Match 42%

Brand new Lenovo z580 with I5 3 series 6gb ram etc Win8/64 HP plus Avast AV.

Initial windows updates download and install, then on rebooting it gets to approx 10% install, and then reverts updates and reboots again.

I can see from update history rhat 13 updates have succeeded of which 7 are for Office and 2 for Intel.

I've tried the repair tool, which said it fixed a couple of things, but frankly has made no difference. Unfortunately I get no diagnostics on why all these other updates are reverted.

Any advice? Thenks.

A:New system updates reverted.

Install only important updates first, once theyre successful then do the optional updates..

As long as the harddrive is active, the system is busy, you may just have to wait it out..

unplug all unnecessary USB devices then try again

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Answer Match 42%

as the topic says, i tried installing the newest ie, but instead it got reverted back to ie6 for some strange reason. already had an earlier build of ie8 installed with no problems at all, but this one really doesnt want to be installed.

i read a couple of ppl stating that sp3 is some sort of a problem. should i try removing sp3, then install ie8, and then install sp3 again perhaps?

A:cant install ie8, reverted back to ie6

I don't have an answer for you. However I must post this caution for members who may download IE8 to try and help you.Please note that this program is a pre-release beta version of a product and not completely tested to ensure its stability or reliability.What is beta software?After an initial round of in-house testing, software publishers often release new programs to be tested by the public. These pre-release versions are called beta software, usually denoted by a "b" in the version number, e.g., Netscape Navigator 2.0b5. Since the publisher couldn't possibly test the software under all possible conditions, it is reasonable to expect that wider use of the software may uncover problems that were not discovered during in-house testing. The publisher expects to be notified when users find such problems so that the program can be fixed before its official release.In general, you should expect to run into bugs whenever using any piece of beta software. These bugs may range in severity from minor features that don't work to problems that cause your computer to crash. You should decide whether the benefit of new features in a beta program outweighs the risk of program instability before choosing to use a piece of beta software. You should also be aware that UITS will not have thoroughly tested beta software, nor will the software be guaranteed by its maker, so you should not expect the same level of support as you would receive for an official release version of the prog... Read more

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Answer Match 42%

Okay, it was a stupid thing to do but I tried Windows 10 last night. It installed successfully but I didn't like it. It had the option to revert back to Windows 7 so I did. Now it won't open. I used Windows Recovery Environment to repair the boot problems I thought it might have. (MBR, BCD) That didn't work. It will open fine in safe mode but not in normal mode. It goes straight to the Windows Recovery Page. Any help would be appreciated.

My pc is a Dell Optiplex 760 desktop,
Win 7 Home Premium 64 bit,
Intel Core 2 Duo, 8 gigs RAM

A:Win 7 won't boot after I reverted back to it from Win 10

Gazzer mate I don't know quite what you want to do but if you have all your data saved then you could try a factory restore because if it was a factory installed 7 then there would be a factory recovery partition that when used will take the machine back to as it came out of the manufacturers site - as new . Now this will lose the data and programs of course which is why I asked if you have your data backed up.

Now what you do is to hit the restore key while booting in most cases but beign a Dell I am not sure but this may give you a few options
How to restore your Windows 7 computer to factory settings | Dell US

Let us know how you go.

Just as a by the by mate what didn't you like about 10 as I resisted for some time and there are ways of setting it up to look like 7 and personalise it to your particular tastes. Myself I have it set to just show me the Control Panel This PC (Computer) ans System Configuration plus the weather and photos at hitting Start I got rid of all those ridiculous apps like crushed candy games News and suchlike.

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Answer Match 42%

There has been something strange going on with a shared PC at work for a while. Files have been disappearing, whole folders have been disappearing. I removed the two SATA hard drives and ran a data recovery utility on them while they were connected to another PC by a HDD dock. I was able to find the files I was looking for, but when I reconnected the drives, the PC had reverted back to its state from about two or three years ago. Programs, files-everything that had been updated is gone. Is it possible that I did not reconnect the drives correctly? I handled them very carefully. I've done this before and I've never had this issue. P.S. The initial issue (data disappearing) seems to have had something to do with system updates. Any help would be greatly appreciated as our QuickBooks files and everything are at stake here. Thanks.
Service Pack 3 on Microsoft XP Professional
Both drives have 465G with over 400G free on both

A:Help! PC Has Reverted to An Earlier Date!

Do you mean your profile had changed or files outside the profile. Find cmd.exe right click choose run as admin then type chkdsk c: /f it will say disk locked test on start day yes. Repeat for other drive same cmd just change c to other drive letter. Did you dismount the drives correctly that could give problems if you didnt

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Answer Match 42%

There has been something strange going on with a shared PC at work for a while. Files have been disappearing, whole folders have been disappearing. I removed the two SATA hard drives and ran a data recovery utility on them while they were connected to another PC by a HDD dock. I was able to find the files I was looking for, but when I reconnected the drives, the PC had reverted back to its state from about two or three years ago. Programs, files-everything that had been updated is gone. Is it possible that I did not reconnect the drives correctly? I handled them very carefully. I've done this before and I've never had this issue. P.S. The initial issue (data disappearing) seems to have had something to do with system updates. Any help would be greatly appreciated as our QuickBooks files and everything are at stake here. Thanks.
Service Pack 3 on Microsoft XP Professional
Both drives have 465G with over 400G free on both

A:Help! PC Has Reverted to An Earlier Date!

I believe that Quickbooks files are stored online these days...the base program can be downloaded/installed anytime, in my experience with a home user.  Your problems could be an indicator of hard drive problems, IMO.
Please download MiniToolBox  , save it to your desktop and run it.
 Checkmark the following checkboxes:  List last 10 Event Viewer log  List Installed Programs  List Users, Partitions and Memory size.
 Click Go and paste the content into your next post.
 Also...please Publish a Snapshot using Speccy - , taking care to post the link of the snapshot in your next post. 


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Answer Match 42%

xp pro has reverted to what looks like it was just installed for the first time. It offers to see the tutorial. Icons are missing from the desk top. I can't get to the internet. I tried system restore but the only restore pt. was nov 30 for a down load of service pack 3. But I did that when it came out.
Any ideas on what happened , how to fix it?

A:Solved: xp pro has reverted to what looks like it was just installed...

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Answer Match 42%

I was working on my Uncle's office PC installing 13 Optional Updates including NetFramework 4.5.2 which had queued for restart.

During the interim Malwarebytes found what appeared to be serious infection Rogue.multiple (it said it Quarantined but isn't in that file) which when googled said needed ComboFix. I ran Combofix which found a jumble of what appears to be spyware but which could be more serious - I'll upload it to Security for analysis.

But this post concerns the Updates which had been forgotten so after Combofix reboot started to install and then Reverted back for 20 minutes, then a restart, then Windows started very sluggishly to the desktop. I Checked for Updates and it had 3 minor Optionals but none of the other ones it reverted.

I brought the PC home and now there are 12 Important and Optional Updates which seemed to install but again at reboot Reverted Back quickly shutting down, then at startup said Configuring, got up to 35% and changed to Welcome. Do I need to reset Updates?

Your informed advice is greatly appreciated as I'm getting ready to travel and need to have this fixed.

A:Reverted back - Where did those Updates go?

I don't see anything particularly nasty in the Combofix log - there are a couple of PUPs there, but nothing really bad.
I'd do a reset of WU and see if that makes any difference.
Post your C:\Windows\windowsupdate.log file before and after, and I'll see what I can see. (but it may not be in time for you)

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I have a friend who wants some help. She has a computer that was used by her grandson. It was Windows 8 when she got it but we upgraded it to 8.1 and set it up as her computer. She has been using it for about eight or nine months now with no problems, it seemed there was no trace of her grandson't stuff but she has just rung me to say that when she turns it on now, it goes to the log in part for her grandson and she also thinks it is now Windows 8. again, not 8.1. I have to help her tomorrow and would appreciate any suggestions of how it can be fixed. Has anyone else had this happen?


A:Windows 8.1 apparently has reverted to 8

First off verify that it is in fact 8.0 and not 8.1. Open the System screen and see what it lists under Windows edition. On my PC in small print it says Windows 8.1, but the large blue text to the right just says Windows 8. If it is Windows 8.0, my guess is the grandson did a factory recovery to fix or cover up something he did. If it is just Windows 8.0, doing all the available Windows updates should make the upgrade to 8.1 available as an option in the Windows Store. You do the upgrade though the windows store. Windows 8.1 - Update to from Windows 8

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what appears a state they may have been 3 months ago. My sites (like bleepingcomputer, reddit, etc.) where I clicked "remember me" when I originally logged in, no longer do.

Much shareware I have which I long ago entered registration codes for now acts like I just installed the programs as unregistered.

I did not rollback my PC to a prior state, etc..

For those familiar with Sandboxie:

I have a registered version. It still "knows" it's registered but has partially erased the sandboxes, (they are still in the sandbox sub, but Sandboxie doesn't "know" it),and Sandboxie started a new config file.

What might cause this to happen?

Thank you.

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Answer Match 41.58%


I did a repair of Office 2003 and now find that my Address Book in OE is now an old one.

I have tried AddressBook>Tools>Options - Share with MS Outlook (where all my uptodate contact email addresses are), but nothing appears in OE address book

Can you help


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Answer Match 41.58%

I had something strange happen on one of my laptops couple a days ago.

I opened it up. I'm on XP. The first thing I noticed was that my Show Desktop icon in the bottom quick-launch bar was missing. Other icons were all there.

Next I opened Google Chrome, and the bookmarks bar was gone and my start pages had been replaced with the standard "new tab" page that you see when you click open a new tab (big icons for Chrome Web Store, Gmail, Youtube, Google search). I also noticed that a Skype button had been added at top right next to Settings icon.

The next thing I saw was that when opening up MS Word or Excel, I get a dialog box that says Windows is installing something or other, to insert the disk. At another point it asked in a dialog box to enter my name (first box) and initials (second box). I don't remember seeing that one before. Initials?

Skype was logged out, it's normally set to sign in automatically. My username and password were not in the sign-in box, those were blank.

Firefox seemed unaffected.

Hoping there's a simple standard explanation for this kind of strangeness.

A:Some programs reverted to start-out state

Hello, can you return the PC to a date prior to when this started and see how it is?See Windows XP System Restore Guide

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Answer Match 41.58%

Some GUI features have been removed from the latest development build of Google Chrome, with the Mountain View-based search giant indicating that it needs to do additional testing before implementation. Early adopters can now download Google Chrome 5.0.375.17 for Windows and Mac OS X, through the Dev channel, and those already familiar with past version 5 testing releases will notice a few changes. Essentially, Google has decided to remove some features, impacting the UI.

Full read: Google Chrome 5.0.375.17 with GUI Features Reverted - Available for download - Softpedia

A:Google Chrome 5.0.375.17 with GUI Features Reverted

Screenshot incase anyone is interested.
See more here

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Answer Match 41.58%

Pasting in info. from another post. ~ OBhi,my father used combofix on his laptop. i have it now and it appears clean compared to "very messed up" as he says it was before. the problem is it appears to have reverted back to vista service pack 1 and service pack 2 keeps failing to install from windows update. i have no idea what this implies or what to do? (the windows disk that came with his computer is vista sp1)any help would be greatly appreciated.ComboFix 11-02-27.01 - Michael 02/27/2011 14:56:33.1.2 - x64Microsoft® Windows Vista™ Home Premium 6.0.6001.1.1252.1.1033.18.4054.2641 [GMT -5:00]Running from: E:\ComboFix.exeAV: Microsoft Security Essentials *Enabled/Updated* {108DAC43-C256-20B7-BB05-914135DA5160}SP: Microsoft Security Essentials *Enabled/Updated* {ABEC4DA7-E46C-2F39-81B5-AA334E5D1BDD}SP: Windows Defender *Disabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}.((((((((((((((((((((((((((((((((((((((( Other Deletions ))))))))))))))))))))))))))))))))))))))))))))))))).C:\Install.exec:\programdata\aMpFbCm08520c:\programdata\aMpFbCm08520\aMpFbCm08520c:\programdata\aMpFbCm08520\aMpFbCm08520.exe.((((((((((((((((((((((((( Files Created from 2011-01-27 to 2011-02-27 ))))))))))))))))))))))))))))))).2011-02-27 19:51 . 2011-02-27 19:52 -------- d-----w- C:\32788R22FWJFW2011-02-25 22:21 . 2011-02-11 07:30 7947600 ----a-w- c:\programdata\Microsoft\Microsoft Antimalware\D... Read more

A:vista reverted back to sp1 after combofix

Hi,Welcome to Bleeping Computer. My name is m0le and I will be helping you with your log.Please subscribe to this topic, if you haven't already. Click the Watch This Topic button at the top on the right.

Please avoid installing/uninstalling or updating any programs and attempting any unsupervised fixes or scans. This can make helping you impossible.

Please reply to this post so I know you are there.The forum is busy and we need to have replies as soon as possible. If I haven't had a reply after 3 days I will bump the topic and if you do not reply by the following day after that then I will close the topic.Once I receive a reply then I will return with your first instructions.Thanks

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