Tech Problem Aggregator

Missing Administrator Folder profile Win7 Ult.

Q: Missing Administrator Folder profile Win7 Ult.

OK, I'll try and cover everything leading up to issue to give complete idea, so bear with me here as it started with a snowflake and now this giant snow boulder is barreling out of control.

Originally Win 7 Ultimate started having issues that could NOT be repaired regardless of method. Decided to wipe a Win XP HD and load a fresh Win 7 there, as this allowed me to keep all old info which I can access from the "New Win 7" OS. For the record, I have TWO HD, both with Win 7 (New and Old) Ultimate loaded, and BOTH drives are partitioned.

While on the "New" OS today, I had to access the "Old" HD via selecting the drive from the New OS as I needed to manually copy a text file over. So I had "Users" folder open, then selected my old administrator folder. While in there, saw a bunch of files that weren't familiar (I've show hidden files active for years and not sure why I never noticed them before). I clicked the rename option on the 1st NT.LOG file and opened Chromodo, pasted it in there to do a quick search on what it was, then when I went back to the "Users" folder, my old Admin. folder was completely missing? It's supposed to be locked (folder with lock icon next to it), so NO idea how it was even able to get moved or how it was moved/deleted? Even if the LOG file was inadvertently renamed, I'm completely BAFFLED how that would erase the entire Administrator folder.

Anyways, tried reopening the drive thinking maybe it was a glitch, and nothing. Botting the Old OS would hang at the welcome screen after entering password. Dug old my old ERD disc to see if the folder would "reappear" from a non windows OS, and it was most definitely missing. Started opening the default user and saw the admin. name as a folder there? Clicked it, and amazingly it WAS there. Everything from desktop files, to the LOG and other system files were intact.

I was relieved as I could at least manually access some folders still important and quickly copied everything to fresh OS drive so I'd at least have back-ups.

I opened my new OS Users-> Default and my New OS admin. Files are NOT present there. So if I had to guess, somehow the old Admin. folder was either duplicated or moved. What's also odd is there's nearly 26gb of info there. I tried manually copying back and it took nearly 15 minutes. If it WAS moved there, it did it w/o a file copy box and basically did it instantly.

Completely stumped here. Any idea how a protected system folder's contents could instantly move to another folder altogether? Also, while trying to copy it back to the "Users" directory, go a few warnings about a couple folders not being able to be moved due to being protected, so I doubt I'll be able to load that admin. account anymore.

A: Missing Administrator Folder profile Win7 Ult.

Also, while copying the Old Admin. folder from the Default folder BACK to the Users directory, while the copying was commencing, a popup appeared asking me to "Back up your file encryption and key"? A quick search suggests something was encrypted in the admin. folder, which caused the box to appear. BUT, since the encrypted files are presumably on the old OS folder, how in the world is the "New" OS able to decrypt them? Let alone encrypt them?

The box is still open by the way. If I click "Back up now" and save to a local media, would that corrupt anything? Meaning if it creates some kind of key for the old OS, will it get confused and NOT work with current OS?? Does that make sense?

6 more replies
Answer Match 79.8%

I am trying to rename a user profile under C:\Users (I am logged into the Administrator profile on my computer), and am getting an error that the folder or file is in use, so I cannot rename it.

I have tried multiple options to fix it after researching online:
I tried ending the "explorer.exe" process, and then restarting it via "new task" in task manager. It was suggested that this would "unlock" the file or folder for a short period of time. It did not work for me.
I tried clearing both my recycle bin and my "Thumbnails" folders from Disk Cleanup. That also did not work for me.
I was going to try to disable thumbnail caching temporarily by following instructions online, but the computer was unable to locate "gpedit.msc".
Could anyone advise? This is a very important step of a process I'm being worked with on in a separate thread and I cannot proceed until I have renamed this file, and am afraid to restart the computer since I've just done a "takeown" command on this Administrator profile.

A:Unable to rename user profile folder under Administrator profile

Boot into Safe Mode and try again.

6 more replies
Answer Match 70.14%

Somehow my "built-in Administrator" has been damaged. After loading, there is a pop-up that tells me "you have been logged on with a temporary profile..." Checking Event Viewer shows Error 1511, "Windows cannot find local profile," has occurred. I believe I have an understanding of how to fix this if it were a "standard" or "administrator" profile but am not certain what to do, since this is the "built-in administrator" profile. I have tried: stopping/starting the built-in Administrator from a non-elevated administrator account. loggin to Administrator (built in) in safe mode. log off, hoping for it to create a new profile. no luck with anything. I do not have a Win7 DVD (only the hidden backup on my system hdd). there is no "Restore" available that is prior to the problem.

A:Built-in Administrator profile missing, error 1511

Hello stars,

You might see if the tutorial below may be able to help with this user profile error. Since it's your built-in Administrator that is affected, you could also do this in any other administrator account if available.

User Profile Error - Logged on with a Temporary Profile

Hope this helps for now,

9 more replies
Answer Match 65.52%

I am puzzled why, as far as I can tell, everything else seems to be there except this one single folder.

This is what happened: I run registry cleaner section in Ccleaner, and following that it was giving me an error message that the locally stored profile can't load, and it could only log me on with a temporary profile. Needless to say, I could not access any of the things in my profile.

I took my computer to the service place, but first nothing was done for 3 days (3 very painful days without my computer and being worried about the fate of my things on it...) and then the IT guy did work on it some, but I don't know what he did and I don't think he did much or didn't get far in any case, because when I picked my computer up there was no difference.

After that I was searching for some answers or suggestions on various forums etc. I tried system restore but it could not restore it. Then I ran chkdsk and it worked, it repaired one file (ntuser) and then my profile loaded back, looking like it always did before, except that as far as I was able to remember, one single folder is missing.

I looked in the hidden files and folders (by doing: windows explorer : tools : folder options : view tab : check show hidden files and folders : uncheck hide protected operating system files : OK) but I don't see it there.

The folder I am talking about was probably quite large, containing many sizable word documents and a number of pdf files. I think it was in "my documents&... Read more

A:After restored profile, one large folder is missing

Have you tried using Windows' search tool to search for the folder or files found inside it?
See if this software reveals anything...

6 more replies
Answer Match 65.1%

I am having problems because the file NTUSER.DAT is missing from the Documents and Settings\Administrator folder. I can log in with username "Administrator" so that user profile is enabled.

I have another account with administrative privileges. Would it be OK to delete the Administrator account in Computer Management/Local Users and Groups/Users and then recreate it later while logged on under the other account with administrative privileges?


More replies
Answer Match 61.32%

ComboFix 08-11-17.01 - user 2008-11-18 18:14:01.1 - NTFSx86Microsoft? Windows Vista? Starter 6.0.6001.1.1252.1.1033.18.291 [GMT 8:00]Running from: c:\users\TEMP\Desktop\ComboFix.exe.((((((((((((((((((((((((((((((((((((((( Other Deletions ))))))))))))))))))))))))))))))))))))))))))))))))).c:\program files\ShoppingReportc:\program files\ShoppingReport\Uninst.exe.((((((((((((((((((((((((( Files Created from 2008-10-18 to 2008-11-18 ))))))))))))))))))))))))))))))).2008-11-18 17:54 . 2008-11-18 17:54 <DIR> dr------- c:\users\TEMP\Videos2008-11-18 17:54 . 2008-11-18 17:54 <DIR> dr------- c:\users\TEMP\Searches2008-11-18 17:54 . 2008-11-18 17:54 <DIR> dr------- c:\users\TEMP\Saved Games2008-11-18 17:54 . 2008-11-18 17:54 <DIR> dr------- c:\users\TEMP\Pictures2008-11-18 17:54 . 2008-11-18 17:54 <DIR> dr------- c:\users\TEMP\Music2008-11-18 17:54 . 2008-11-18 17:54 <DIR> dr------- c:\users\TEMP\Links2008-11-18 17:54 . 2008-11-18 17:54 <DIR> dr------- c:\users\TEMP\Downloads2008-11-18 17:54 . 2008-11-18 17:54 <DIR> dr------- c:\users\TEMP\Documents2008-11-18 17:54 . 2008-11-18 17:54 <DIR> dr------- c:\users\TEMP\Contacts2008-11-18 17:54 . 2008-11-18 17:54 <DIR> d--h----- c:\users\TEMP\AppData2008-11-18 17:54 . 2008-11-18 17:54 ... Read more

A:administrator profile wont load!it gives me a temporary profile

ComboFix logs should not to be posted outside the HijackThis forums. It is an extremely powerful tool which should only be used when instructed to do so by someone who has been properly trained. ComboFix is intended by its creator to be "used under the guidance and supervision of an expert", NOT for private use. Please read Combofix's Disclaimer. Using this tool incorrectly could lead to disastrous problems with your operating system such as preventing it from ever starting again.Please create a new topic explaining the nature of your problem., in the Am I Infected forum. Describe pop-ups and system tray or desktop icons that have appeared. Explain what is "going wrong" with your computer. Note any tools you have used and their respective results.If needed, we will direct you to our HJT Preparation Guide.Thank you for using BleepingComputer as your malware removal source.This topic is now closed. The BC Staff

1 more replies
Answer Match 60.9%

Hello there!

Recently I've used Hyperdesk (Hyperdesk: The ultimate desktop themes for Windows 7, Windows Vista, Windows XP, skins, icons, wallpapers, widgets, desktop themes for Disney, Pixar and Star Trek, themes for the PlayStation 3, PlayStation Portable and more!) but eventually disliked it and uninstalled again. Since then most of my standard Win7 icons are missing/not showing up.

I tried rebuilding the icon cache with tutorials posted on this site = no luck.
Also tried a restore point, still no luck.

Have attached 2 screenshots for you

Any ideas?
All else is running smoothly and I don't really want to reinstall all Windows just because of a few icons not showing up


A:Folder and Win7 standard icons missing?

Welcome to SF! Try this tutorial, SFC /scannow system file checker.

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Answer Match 59.22%


I recently uninstalled iZArc 3.81 and after doing so I no longer get the nice looking "soft" theme on file and folder context menu. It now looks like a Win2000 styled menu.

If I go into a folder and click somewhere in the empty space, then the context menu looks fine, but do it on a folder or file and it just looks ugly!

Has anyone else had a similar problem? I have posed on the iZArc forums, but I am not sure if it's a software or Windows 7 issue.

Can anybody help?

Kind Regards


A:Theme missing from file and folder context menu (win7)

Quote: Originally Posted by sid999


I recently uninstalled iZArc 3.81 and after doing so I no longer get the nice looking "soft" theme on file and folder context menu. It now looks like a Win2000 styled menu.

If I go into a folder and click somewhere in the empty space, then the context menu looks fine, but do it on a folder or file and it just looks ugly!

Has anyone else had a similar problem? I have posed on the iZArc forums, but I am not sure if it's a software or Windows 7 issue.

Can anybody help?

Kind Regards


sid, Welcome to the Windows 7 Forums!

I am not sure if this is what you mean, but you can try this:

Open explorer, choose Organize (upper left), then choose Folder and search options, choose view tab.

Select Restore Defaults.

I hope this works for you!


3 more replies
Answer Match 57.12%

In windows XP, when you were connected to a domain network (i.e. office in place of work) you had a profile called Profile Template that was shared (being the default template for all/most/what ever users needed). Does windows 7 have profile template sharing, and if so how do you do it? The profile template profile can be used, but with windows 7 professional, we cannot find a way to share the profile in user settings (or whatever setting it is under computer's properties, advanced tab, user profiles settings). Whenever the profile is selected we cannot get the option to share it. Help would be much appreciated how to do so. Thanks.

A:Profile template and profile sharing in Win7

This TechNet thread talks about this problem with some possible solutions.
Cannot copy user profiles

Another article with another possible solution.
Windows 7 and the Dreaded Temp Profile | Tech4Him - Technology with Integrity

2 more replies
Answer Match 57.12%

Ok so my buddy's ancient xp laptop has failing video. I logged onto it as an administrator and shared all the users documents. I proceeded to another pc in the house running Vista and created an administrator account with the same credentials as the laptop's then copied (mostly I used copy but for a few folders I used the move command) over the network the primary users profile folder. It took two attempts. It failed to connect the first time but succeeded after I returned to the laptop and disabled simple file sharing and gave the laptops administrator's user account I shared the folders from security permissions to all user folders in question.

I had my friend's girlfriend verify all her pictures were in place on the Vista PC and they were. I felt like "see I do know my stuff". They aren't computer people and have alot of old failing machines I keep going for them. I do this for a living and must have donated a not insignificant amount of time keeping their aging stuff going and I've had a string of having to tell them I simply couldn't make things like HD transcoding and playback run "any more better" or that I couldn't software fix failing hardware on their aging collection of machines. So I was happy for the successful move.

My bud's girl ended up staying on the PC's Admin's profile FaceBooking and reminiscing about the irreplaceable pictures that absolutely needed to be saved from the laptop. The ones of a recently lost loved one the lo... Read more

A:Files Missing after doing Move from Admin profile to newly created profile

You could have summed this up in a lot less words.
Try to recover your files using the free Recuva.
If that fails, try the Free PhotoRec a part of TestDisk.

3 more replies
Answer Match 56.7%

This question has been raised before by others but apparently no solution was offered by anyone.

I have two user profiles on the same PC with one (main user)having the administrator rights.

Today, when I attempted to log in as the main user, I got the following message:

" Windows cannot load the locally stored profile. Possible causes of this error include insufficient security rights or a corrupt local profile. If this problem persists, contact your network administrator."

I found one microsoft support note which suggests that a new profile needs to be created and the contens of the old profile except .dat files have to be copied in the new profile folders.

However, all my folders in the original profile including MY documents and Favorites are EMPTY.

I am unable to retrieve valuable files. Can anyone suggest a step wise procedure to locate where my files have disappeared.

By the way, I tried system restore operation to restore the system three days backward. yet, everything is the same and the folders are empty. so, i have undone the system restore. thanks

AS AN ADDITIONAL INFO, if it might help, i have discovered rather large "FOUND.000" folders ion"C" drive. the last one has the size 897 mb which is about the same time that the folders and files disappeared. i have read that these foldrrs are similar to .chk files and can be remvoed. however, i am not sure of this in view of the missing data.

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Answer Match 53.34%

I have yet another problem w/ my pc. I own a newly purchased Dell Inspiron 531 s & I'm having trouble logging into my administrator profile. The guest profile runs fine though... Any solutions???

A:Cannot log into administrator profile

Check both links:

The User Profile Service failed the logon. User profile cannot be loaded.

User Profile Error - Logged on with a Temporary Profile

1 more replies
Answer Match 52.92%

HELP! I've accidentally moved my Documents Folder into my user profile folder by mistake and now i have a mess. basically I now have a folder that goes something like this: c:\users\documents\ and it contains a duplicate of everything that was already in the desktop\username\documents folder except now I can't rename or delete my user profile I don't have a restore point to go back to what can I do? any help would be very much appreciated please!! Thanks!!

A:Moved Documents Folder to User Profile Folder

You could try to open another user account. I think that would be a possible way to solve your problem.

9 more replies
Answer Match 52.92%

Hi folks, i have question

I did a clean Windows 7 Home Premium 64-bit install and something i have noticed is that there is a administrator profile folder in the c:\users

What I know is that the administrator account is disabled by default so the administrator folder should not be there?

So, is it normal that the administrator folder is in de c:\users?

A:administrator profile in c:\users

If you did a clean install then yes it must be normal.

It's probably a mostly empty profile. It isn't going to hurt anything.

9 more replies
Answer Match 52.92%

I would appreciate it if someone could please help me. I cannot access my Home XP (not password protedted) primary Administrator account (not on control panel or when I login with Ctl-Alt-Del). Also, I am having problems with my second administrators account. I can login to my second administrator account, but it no longer has administrator rights and it too does not appear on the control panel.

I created a third account with administrator ability. This profile gives me adminstrator rights, but it does not give me access to all my programs (I am prompted for registration numbers).

I tried creating a new account with administrators rights and copying the profile from my non administrator profile (followed MS instructions) but it did not work (profile did not change).

Is there a way to reset adminstrator rights to a profile that exists and is not on the control panel? Is there a way to create a new adminstrator, copy a non administrators profile and activate all the non adminstrators programs, desktop, ect?

Thanks any ideas or suggestions will be appreciarted. Ronnie

A:XP Administrator & Profile Problems

Actually the main Administrator account is called Administrator

You can enable the "Administrator" named account, on the normal welcome screen by viewing this guide

Note: All administrators should have the same rights as all other Administrator accounts

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Answer Match 52.92%

When I try to logon to my administrator account I get the following message: The user profile service failed the logon. User profile cannot be loaded. What do I need to do to fix this and get into my account?

A:The administrator user profile

Hello Decain, and welcome to Vista Forums.

This may be able to help you fix this error.

The User Profile Service failed the logon. User profile cannot be loaded.

Hope this helps,

1 more replies
Answer Match 52.92%

We have a Vista 64 bit Dell computer that my husband's account is the administrator. He logged on yesterday a.m. and it was fine. Then he logged on yesterday afternoon and his user profile failed. Since he is the only administrator, we can't run a system restore, etc. I'm not the most savvy computer person in world, so I need step by step instructions on how to restore his account. Thanks!

A:Administrator profile failed - Help

You should be able to activate this hidden administrator. It can do even more than the other administrator. After you solve your problem, this hidden administrator is not for everyday use.
Administrator Account

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Answer Match 52.92%

My Win2K OS was running great when I turned off my computer on Thursday. I went out of town for a long weekend, then came back last night and tried to boot it up. I only have one profile on my system (Administrator) and I have the OS set up to skip the password. During boot up, the OS opened a window saying that it could not open my profile because it might be corrupted. I clicked OK and another window informed me that a temporary profile was being created so I can use the computer. Multiple reboots did not fix the problem. I tried booting into safe mode with the same result.

Then I made the problem worse. I thought that if I changed the settings to require a password, that I could then use the administrator password to gain access to my profile. The OS logged me off, then refused to accept my admin password.

What is going on? TIA.

A:Help: Administrator profile corruption?

6 more replies
Answer Match 52.08%

Hello Guys,
I am new and dont have much knowledge in computers and thats why I need help from you guys.
I have a Sony Laptop with Vista Home edition (32bit) with SP2 (installed just now but before it was SP1), AV is McAfee Total protection. HD 300GB, RAM 4GB. Using Firefox and Windows Explorer 7 and all the Updates are latest to date.
I had created only 2 accounts, 1st Administrator (for myself with password ) and 2nd Local User. Past few day whenever I switched on laptop and after putting in Admin password the profile it loaded was somewhat like guest or local user profile, I always switched OFF machine before this unknown profile was fully loaded. but after restarting machine the correct Admin Profile would load up and appear. Today when I switched on the machine it is not loading the Admin profile even after many restarts. it would only load up this Un-Known profile. I tried to Re-Store the System back few days but it would not give me an option date at all before today (3rd Nov.)
I would like to recover the original Admin profile as I had many features set accordingly, and now I don't find any of the setting I created Not even the sites I had saved in Favourite. Please HELP. Thanks

A:Administrator Profile disappeared --- Please help and advice

I suggest starting all troubleshooting with the following diagnostic tests. They'll save you a lot of time and heartache if there is a hardware failure, and you'll have the disks on hand in case you need them in the future:


H/W Diagnostics:
Please start by running these bootable hardware diagnostics: (read the details at the link) (read the details at the link)

Also, please run one of these free, independent online malware scans to ensure that your current protection hasn't been compromised: (read the details at the link)

If the hard drive tests out OK, I'd suggest backing up your stuff immediately by using a Live CD of some sort. Post back for further advice if needed.

1 more replies
Answer Match 52.08%

Can you eliminate the threat of maleware/virus installation/infection by simply browsing internet in Limited mode?

A:Administrator vs. Limited profile option

simple answer would be yes.
but its not that easy.
i assume your referencing to safe mode - this offers some protection for less functionality (some things wont load) eliminating more common viruses.
common viruses can be stopped with a decent anti-virus/anti-spyware.
so the best way would be to buy or use free versions of anti-virus/anti-spyware and firewalls.

4 more replies
Answer Match 52.08%

I was troubleshooting a permissions problem and tried the steps below but now I have two user profiles, mine and a new one "administrator" which I can not delete. Is there anyway to reverse the steps below and remove the new administrator profile?

Re: "You need permission to perform this action"


I had the same message when trying to install an printer, you have to install your self as the administrator. heres what I had to do.
1. Click start windows button programs
3. click accessories
4. Right Click command prompt and slect run as Adminstrator
5. click continue
6. type in witth out quotes "net user administrator /antive:yes
7. enter
8. restart computer

A:[SOLVED] remove administrator profile

Hi simply change the code:-

Type in without quotes "net user administrator /active:no" press enter
Reboot to take effect.

4 more replies
Answer Match 52.08%

First, i will say i take full responsibility for this screwup, but i hope someone can help me.

I was infected with the "XP Recovery virus" and "Google Search Redirect Virus"

I followed forum instructions on removing the recovery virus using RKill and Malwarebytes' Anti-malware. That seemed to do the trick. I still was getting the Google redirect problem and found a forum on this site that mentioned using ComboFix. i did not see the warnings until after i started to run it, or i never would have attempted without guidance.

Once ComboFix started to work It rebooted the compuet once, and it said it could not install the Windows Recovery Console. I continued to the scan portion of the program. I left it for about ten minutes. When i came back the bottom lines in the box said they had deleted documents and settings/Administrator and one other thing, but i can't remember what else it said.

That scared the crap out me and i hit the X button on ComboFix. When i restarted the computer i was able to log into Administrator but there is a completely blank screen with no taskbar, no start button....nothing. I can ctr + alt + delete and then log off and log into my other profile, but that profile doesn't get used and has nothing in it.

Should i just restore the computer to the backup created by ComboFix?

A:ComboFix Wiped out Administrator Profile

Hello , And to the Bleeping Computer Malware Removal Forum. My name is Elise and I'll be glad to help you with your computer problems.I will be working on your malware issues, this may or may not solve other issues you may have with your machine.Please note that whatever repairs we make, are for fixing your computer problems only and by no means should be used on another computer.The cleaning process is not instant. Logs can take some time to research, so please be patient with me. I know that you need your computer working as quickly as possible, and I will work hard to help see that happen. Please reply using the Add/Reply button in the lower right hand corner of your screen. Do not start a new topic. The logs that you post should be pasted directly into the reply. Only attach them if requested or if they do not fit into the post.Unfortunately, if I do not hear back from you within 5 days, I will be forced to close your topic. If you still need help after I have closed your topic, send me or a moderator a personal message with the address of the thread or feel free to create a new one.You may want to keep the link to this topic in your favorites. Alternatively, you can click the button at the top bar of this topic and Track this Topic, where you can choose email notifications. The topics you are tracking are shown here.-----------------------------------------------------------If you have since resolved the original problem you were having, we would appreciate you... Read more

2 more replies
Answer Match 52.08%

Hello Guys,
I am new and dont have much knowledge in computers and thats why I need help from you guys.
I have a Sony Laptop with Vista Home edition (32bit) with SP2 (installed just now but before it was SP1), AV is McAfee Total protection. HD 300GB, RAM 4GB. Using Firefox and Windows Explorer 7 and all the Updates are latest to date.
I had created only 2 accounts, 1st Administrator (for myself with password ) and 2nd Local User. Past few day whenever I switched on laptop and after putting in Admin password the profile it loaded was somewhat like guest or local user profile, I always switched OFF machine before this unknown profile was fully loaded. but after restarting machine the correct Admin Profile would load up and appear. Today when I switched on the machine it is not loading the Admin profile even after many restarts. it would only load up this Un-Known profile. I tried to Re-Store the System back few days but it would not give me an option date at all before today (3rd Nov.)
I would like to recover the original Admin profile as I had many features set accordingly, and now I don't find any of the setting I created Not even the sites I had saved in Favourite. Please HELP. Thanks

A:Administrator Profile disappeared --- Please help and advice

That sounds harsh. What is the account it logs you into like? Does it show the same name as the Admin profile, does it have access to the folder for the admin profile, and does it have administrator permissions?

2 more replies
Answer Match 52.08%

Hi all,

Upgraded to W10 from W7 several months ago now and activated and used only the built-in Administrator account. Which is what I have done for many years now to stop the UAC popups.

However, I have soon discovered this Administrator account, while blocking the UAC popups has some serious limitations. Like cannot run Edge or any of the Metro Apps. Yes, I have tried the workarounds but they too have issues.

So how can I transferred all my settings for my programs and windows to another local username?

Any suggestions appreciated.



A:Transferring Administrator Account Profile

One thing to try might be Windows Enabler utility, which will enable the "Copy to..." button in "Advanced system settings -> User profiles" window. That should let you to copy you entire 'Users\Administrator" folder, thus handing it over to another user profile.

However, I'm not sure if there are any peculiarities in the built-in Administrator account that would prevent this trick from working properly.

6 more replies
Answer Match 52.08%

I , the sole administrator of my windows 7 pc, cannot log in. It says User Profile Service is not available. If I attempt to enter thru my "guest", nothing I can do without my admin. permission. But, I can't get in. I can't explain how this came about. Please help!

A:user profile administrator lost

6 more replies
Answer Match 52.08%

This was really the last thing I needed to happen. I've been searching but I can't find a question with a solution similar to my problem. So here it goes:

I was using my computer fine this morning, I was looking at my homework online and checking my e-mail, nothing fancy or special. I restarted the computer because it was getting pretty bogged down and when I went to log back on to my administrator account it said "User Profile Service service has failed. Logon has failed" and then the screen would go black for a minute, say "logging off", and go back to the logon screen. I never knew that it wasn't a good idea to use your administrator profile on a normal basis but I did have another account on my computer for my fiance's son. So I tried going on that account and it worked but I can't do anything useful without the administrator password (that's how I set it up) and every time I would try to use the password it wouldn't do anything. At all. So I tried restarting again and now I can't even get it to the user login screen, it gets caught up on the green loading bar and either stays there or goes to the blue screen saying the computer couldn't load and shut down. When I try to do a system restore it gets to the same part (the green loading screen) and then restarts and does the same thing over and over and over and over.

I don't know what to do... Is my computer done for? I can't afford to take it in anywhere right now. Does anyone know anything that ... Read more

A:Administrator Profile and now Startup Problem...

If you can get to safe mode with networking, go to Error message: "The User Profile Service failed the logon. User profile cannot be loaded”, when logging on to Windows 7 or Windows Vista

3 more replies
Answer Match 52.08%

I occasionally use the Hidden Administrator account for security problems, stubborn undeletable files, etc. Question is can I use the User Profile from my W10 install on the Hidden Administrator? If yes, how?

A:User Profile for Hidden Administrator

Hello Capri,

Each account on the PC has its own separate profile created for it.

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Answer Match 52.08%

can anyone please help me? Everytime i try to log in with my administrator user profile, i always read this " user profile service failed to load". Why is that? I really need to open it because all my important files are in there. I can open the other user account (guest) but the problem is I put a parental control there so all i can open is games and this browser. Please help!

A:Failed Administrator user profile

Hello babyGhandz, and welcome to Seven Forums.

This error is the result of a corrupted user profile for your administrator account. The steps in the tutorial below may be able to help fix the profile of your administrator account.

User Profile Service failed the logon. User profile cannot be loaded.

1 more replies
Answer Match 52.08%

My wife is unable to log into her account on her laptop (Windows 7).
When she tries she gets " The User Profile Service failed tthe logon. User profile cannot be loaded.
There are three accounts on this laptop, hers (administrator), mine (normal user) and sons (normal user).
I can log into her account in safe mode and even managed to change her password (create one for her, she didn't have one before).
I've tried managing other accounts using her account while in safe mode, upon clicking the link it just blinks and does nothing.
I think I need to be logged in as administrator to fix this, but can't get logged in.  Please help!

A:Administrator user profile corrupt?

Hello, Open a command prompt as administrator. Start > type cmd in the search box > right click, run as administrator
net user administrator /active:yes
Reboot the computer. You will have access to the super user account of Windows 7. After you are finished fixing any accounts, disable the account using this command.
net user administrator /active:no

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Answer Match 52.08%

umm.. i'm kinda having a computer logged me on a temporary profile, even though i'm the administrator .
and every time i open it a memo would pop up on the lower right of the screen that tells me "you have been logged on with a temporary profile. Changes you make to this profile will be lost when you log off. Please see the event log for details or contact the administrator."

A:the administrator has been logged on to a temporary profile

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Answer Match 51.66%

"User Profile Service failed the sign-in. User Profile cannot be loaded."

However, this problem is on the Administrator account, where I can't backup, change the type of profile, open the hidden administrator account or change the Default folder in C:\Users. The only other account on the computer is a regular user, which I frequently use.

I am completely stumped and need help. Any that can be provided would be appreciated.

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Answer Match 51.66%

On my home pc I log on as the administrator, with no password, and have two other accounts for my daughters (who are sensible creatures and only ever log on as themselves to talk with friends / play games / watch and listen to music).

Last night, for about the fourth time that day I tried to log in and this time I got the message 'User service profile failed log on'.

Unfortunately I have WinPatrol which checks every time one alters the pc, and will not let me set up a new user profile when I log on as daughter a or b. Since I have no password I just click return, as normal, but the exercise is aborted. (I can't even burn a cd). I am waiting to hear from them how to suspend Winpatrol, but I imagine they are asleep (I'm in Europe)

Using a (recent) rescue disc I have gone back a couple of days to a restore point, but it found no errors and still the log on failed.

I really, really don't want to reinstall 7 and then the upgrade to ultimate all over again, with associated loss of this and that. Any bright ideas please ?

AMD Phenom II x4, 2600 MHz
Nvidia GeForce 8200
2x2048 DDR2-SDRAM
2xST3320418AS 320GB
I hadn't been doing anything more significant all day than using Excel and Word as well as Firefox to check the weather forecast.

A:Administrator user service profile failed log on

If your daughters are not set up as administrators then you cannot create a new user profile.

You say that your account is setup as administrator. You could create the new user profiles from there.

Call the new users test and test1 or whatever.

Then copy the folders from your daughters' current profiles to the new test folders respectively.

These folders are found at c:\users\daughter-a and c:\users\daughter-b.

The new folders would then be c:\users\test and c:\users\test1 to correspond to whatever user name you created.

You will now have two new users that are mirror images of the originals. You should be able to login to either one.

Once you have convinced yourself that everything is the same delete the old user folders (daughter-a and daughter-b).

Delete the old user accounts (daughter-a and daughter-b) from your account.

Rename the new user folders to what they were originally (daughter-a and daughter-b) and create the user accounts (daughter-a and daughter-b) anew from your account just as they were before.

Everything should be the same as before.

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Answer Match 51.66%

Hi everyone
I have a problem here. My girlfriend has a Dell Inspiron 6400 laptop that crashed on load about an hour ago. When she turned it off and on again, and logged into her profile (this system admin profile), we found that it had been wiped clean. It now looks like a newly created account.

No documents whatsoever.
No folders other than the default folders.
I can't tell you how emotionally devasting this is.
The Recycle Bin has some files from her profile in it, but otherwise no trace of a years worth of work.

I'm afraid that something happened to her FAT table (yes I said "table" twice in a row there), so I quarantined her laptop in order to prevent the old data from being overridden.

Beyond having her hard drive taken for data recovery, is there anything I can do to re-instate her FAT? Or does this sound like another issue? Keep in mind I'm in no position to troubleshoot - I can't have her data overwritten while trouble shooting.


A:System administrator profile has been wiped clean :(

Ok I've done everyone the favor of checking out the data recovery softwares, and I'm going to start with File Scavenger.

However, although I'm pretty good with swapping hard drives in desktops, laptops are a bit new to me.

Let me know if this is absurd: can I boot the ailing computer into diagnostic mode (to get the drive spinning), then access it from another computer via RJ cable or similar?

Otherwise I'm going to run File Scavenger off a thumb disk.

Thanks ;)

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Answer Match 51.66%

I enabled the administrator account.
When I log in I receive the following message:
"c:\windows\system32\config\systemprofile\desktop refers to a location that is unavailable."
I am under the impression that all files and folders are accessible to the administrator account. (the built in one that has to be enabled to be able to log in to it)

A:Administrator account: windows can't find profile

the admin account is hidden for security reasons it can only be enabled through admin tools

take ownership

Add Take Ownership Option Shortcut in Right Click Menu of Windows 7

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Answer Match 51.24%

I need to replace the system's Administrator profile settings with my own -- or copy my profile to that account. (I know. It's dangerous. Bla bla bla! I built this computer myself and I run my other Win7-x86 computer this way. I NEED the extra access the account provides.)

This is Windows 7x64 SP1 Ultimate retail.

The problem is that when I fresh-installed Win7-x64 to this new computer I forgot to rename the Administrator account to myself and login to it by default. So I've put all this work into setting up my own account (part of the Administrators Group) and now want to see if I can transfer all of that work to the Administrator account after logging on to it.

I can copy Appdata over without a problem. Libraries are easy to change too. I'm worried about registry settings, Tasks, visual settings, etc. etc. If possible this includes program installations but I'll add these later if necessary.

Another reason I'm asking is because Win7 64bit has a lot more security restrictions than 32-bit. So many changes I've made, such as registry tweaks to enable video codecs, I haven't been able to apply to the Local Machine, or to All Users.

I don't think I can use Windows Easy Transfer because it will simply create a new account named something like Me2, right?

A:How to copy my profile settings to the default Administrator account

Forget it.

Completely unnecessary and can only be problematic.

The built-in administrator account is seldom, and for most, never needed.

I disable the account, and the Guest account.

please go to a command prompt, that is, run cmd.exe
run following two commands and upload the resulting files that will appear on your desktop:
wmic sysaccount get Domain,LocalAccount,Name,SID,Status /format:table > %userprofile%\desktop\SystemAccounts.txt

wmic useraccount list full /format:table > %userprofile%\desktop\UserAccountsFull.txt

Post a File or Screenshot in Seven Forums

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Answer Match 51.24%


After a failed attempt to migrate my Users directory 'off-SSD', I have finally restored my Windows 7 Ultimate 64 bit to normality,

the built-in administrator account no longer connects to its profile, and throws up error messages.

At the moment, the account connects to a default profile, which I guess is a normal fall-back.

Is there anyway to re-build/restore the built-in Admin account? I've tried Safe Mode, Restore Points (which failed) and renaming.

I can still login happily to the account.

Any help welcome.


A:Windows 7 Built-In Administrator Account Profile Corruption.

In Win 7 the Built In Admin account is set to Off. So are you talking about YOUR Named Admin account, the one you created when you first installed Win 7.

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Answer Match 51.24%


My name is Lucian, every time when I load office 2010 I have this problem in the past 2 days. I try to see if it could be a problem with registry key, I did some clean up, I did some key registry integrity repair and some fixes, every time when I try to create a new profile it does not allow me like somebody restricted me access, which to be honest it is first time when I meet this strange problem.

I succeed to debug many times error, but this one, its first time encounter.

I would appreciate any advice or help if you did encounter before this problem before.

P.S.: I did the right click administrator open action and any other similar , it does not work.

thank you

A:Outlook 2010 no profile and no administrator rights error

The first error is suggesting that your mail profile has been deleted or isn't there. Have you had worknig mail on this one before?

Check your mail settings by clicking start>control panel>mail (If you cant see it then search for 'mail' using the search bar at the top right)

When in mail click show profiles and see if there are any listed in there. The default profile is called Default.

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Answer Match 50.82%

we had a windows server 2008 Domain network.
now we have deployed a brand new windows server 2012 R2 forest.
so we must disjoin client computers from previous domain and join them to this new domain.
when users of this new domain login to their computers, new profile folder is created for them (e.g. c:\users\u1.newdomain.lab, but this folder definitely doesn't contain their previous profile folder contents (desktop, documents, App data....)
what is the best solution to migrate user profiles from each previous user to related new user without any problem ?
i tried copying the entire profile folder of each user & replace it on the profile folder new user, but some problem arises, when this new user tries to login using this replaced profile folder.
i am not sure is it right forum to ask user profile related question?
thanks in advanced

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Answer Match 50.4%

Hi i am in desperate need for help and i think i've done the most dumbest thing ever

I have a Windows Vista (TM) Home Premium

AMD ATHLON(tm) 64 X2 Dual Core Processor 4400+

i had just recently had restarted my computer in order for it to update and i logged into my Administrator account and it said "Preparing Your Desktop" instead of "Welcome like it usually it was a whole new account

and there was a message @ the bottom saying that "you have been logged on with a temporaly profile, change you make to this profile will be lost when log off"

i checked my disk space to see if it was still the same and if any files have been removed and it was still the same as before 194g/298g...all my files were still intact but they were not showing

i then went into C:/Users/(My Account) and was relieved to see that all my files were there

so here is were my stupidity came into to play i had moved all my administrator files to the temporary user profile account thinking that they would be i went ahead and logged out ... @ the time i did not think that moving my administrator files to the temporary profile would mean that i would lose them

i logged back in and all the files were gone ...i checked my disk space again and it changed 212g/ i pretty much panicked thinking they were gone for good...i know their still on my hard drive just not that high-tech on how to gain the access to them back...HELP!! HELP HELP!!! t... Read more

A:Logged into temporary user profile...lost all administrator files

What part of this message did you not understand?

"change you make to this profile will be "lost" when log off"

The more you use the PC the less chance you have at recovering your files, turn it off.

If the files are irreplaceable you will either have to have a professional recover them (expensive) or attempt it yourself.

Remove the hard drive from that PC, install it in a external USB hard drive enclosure, then connect it to another PC that has this software already installed and ready to use
Then use the software to scan the entire drive, (takes quite some time) when it is done you can look at the results of the scan and choose the files/folders you wish to recover.

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Answer Match 50.4%

computer started getting pop ups randomly even with mcafee running and even after using spybot. Then somehow some fake antivirus "My PC protector" installed itself on the system and things went to crap. Girlfriend tried to go back to a restore point but nothing happened. As of right now no exe's work. Tried to install maleware bytes and avg, avg install ended in an error while the anti maleware installed and but whenever I try to run the computer can not locate the file. Also, I notice that another user profile has popped up named adminstrator that I have never seen before on other start ups. I continuely get the windows/system32/dosapoma.dll not valid windows image error. Tried to do a few registry fixes like the zip file everyone seems to mention, that seemded to install but didnt work and I couldnt open regedit anyway.

Really at a loss of what to do next.

Been in safe mode for the whole day and still the computer is crap. Anyhelp would be very much appreciated. Thanks guys.

Almost forget, have no current access to boot cd or anything, they are at parents house about 3 hours away.

DDS (Ver_09-12-01.01) - NTFSx86 NETWORK
Run by Administrator at 13:08:24.45 on Sun 02/14/2010
Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_17
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.1023.688 [GMT -5:00]

AV: VirusScan Enterprise + AntiSpyware Enterprise *On-access scanning enabled* (Updated) {918A2B0B-2C60-4016-A4... Read more

A:No exe's will open, bad image error and virus created administrator profile

Hello and Welcome to TSF.

Please Subscribe to this Thread to get immediate notification of replies as soon as they are posted. To do this click Thread Tools, then click Subscribe to this Thread. Make sure it is set to Instant notification by email, then click Add Subscription.

Please note that the forum is very busy and if I don't hear from you within three days this thread will be closed.

Please copy this page to Notepad and Save it to your Desktop in order to assist you when carrying out the following instructions.

Before beginning the fix, read this post completely. If there's anything that you do not understand, kindly ask your questions before proceeding.
Ensure that there aren't any opened browsers when you are carrying out the procedures below.

It is IMPORTANT that you don't miss a step & perform everything in the correct order/sequence.


Please note that these fixes are not instantaneous. Most infections require more than one round to properly eradicate.

Please stay with me until given the 'all clear' even if symptoms seemingly abate.

Kindly follow my instructions and please do no fixing on your own or running of scanners unless requested by a helper.


Download ComboFix and the Microsoft file to a USB drive on another computer and transfer the files to your desktop.

If necessary, do the dragging and dropping in Sa... Read more

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Answer Match 50.4%

I have a Asus Laptop that all of a sudden had the user profile service fail to log on. So I immediately tried to go into safe mode. (The laptop is running 8.1) The computer acted like it but would always go back to the log in screen and never access safe mode. So I activated the Admin. Account and tried that way. It still failed. I have tried all the ways to get into safe mode but no luck.

So I made a 8.1 Enterprise CD and went to the repair my computer option. It is in the infamous repair loop, "Repairing disk errors, this might take...) It ran for 5 hours and I stopped it. Started it back up and went into command prompt and did chkdsk d: /r/f and everything was good. No bad sectors. Obviously there is something wrong. Any help would be appreciated. Thanks.

Asus X55A
Intel Pentium
Windows 8.1

A:Administrator Account User Profile Service failed to logon

Hello skibum, and welcome to Eight Forums.

You might see if doing a system restore at boot using a restore point dated before this happened may be able to sort this for you.

System Restore - How to Do in Windows 8

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Answer Match 49.14%

About a week ago, an internet outage happened here.  When service returned, on normal startup, 
my profile wasn't restored.  Or, more accurately, stopped being used by the computer.
I got a bubble window from the icon tray showing "Windows cannot find the local profile and is logging you on 
with a temporary profile. Changes you make to this profile will be lost when you log off."
My system runs Windows 7.  I use Opera as my main browser, though sometimes try FireFox, Chrome, & IE (an
older version here).  Baidu had been installed for a time, but was removed with an uninstall program.
I've tried a bit on my own to resolve the issue, and have come up with other symptoms as a result.  I wasn't
able to find a matching set of concerns elsewhere on this forum.
The profile does show in safe mode...with the many limitations of safe mode along with it, so it's still
something needing resolution.  But, that also seems to say the data for the profile is still there, including
things like saved passwords on selected sites, the start menu as I expect it, and so on.  With normal startup,
most file associations I need are gone.
I can't get any restore points to correctly install on my machine, even though I have administrator rights.
I tried creating another account, also with administrator rights, but can't get results from there, either.
I tried to use the hidden administrator account, but so far haven't ... Read more

A:Blocked Profile In Win7

Greetings 337stat and to BleepingComputer's Virus/Trojan/Spyware/Malware Removal forum.My name is Oh My! and I am here to help you! Now that we are "friends" please call me Gary.If you would allow me to call you by your first name I would prefer to do that.===================================================Ground Rules:First, I would like to inform you that most of us here at Bleeping Computer offer our expert assistance out of the goodness of our hearts. Please try to match our commitment to you with your patience toward us. If this was easy we would never have met. Please do not run any tools or take any steps other than those I will provide for you while we work on your computer together. I need to be certain about the state of your computer in order to provide appropriate and effective steps for you to take. Most often "well intentioned" (and usually panic driven!) independent efforts can make things much worse for both of us. If at any point you would prefer to take your own steps please let me know, I will not be offended. I would be happy to focus on the many others who are waiting in line for assistance.Please perform all steps in the order they are listed in each set of instructions. Some steps may be a bit complicated. If things are not clear, be sure to stop and let me know. We need to work on this together with confidence.Please copy and paste all logs into your post unless directed otherwise. Please do not re-run any programs I suggest. If you encounter problem... Read more

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Answer Match 49.14%

I am trying to move my Firefox profile from my Win7 to W8CP, and I cannot find appdata. Does it still exist? Do I need to first unhide hidden files and folders?

Edit. Nevermind. It was just hidden, and unhiding it worked just like it did in 7. Got my profile moved!

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Answer Match 49.14%

Hey all... new to the forums!

Having a big issue, well i think its big... i have a family members laptop, it has 1 user, it was password protected... i'm unable to access this profile as it says the username/pass don't match (they do). I've tried various programs that are supposed to get rid of the password (Ophcrack says there is no p/w)... still can't gain access.

Safe mode also requires p/w... there's no additional users/profile/accts/whatever to access anything... is there a way to gain access to this account again or is it gonna need a fresh O/S install?

Thanks for the help!

A:Corrupt profile Win7

You will have to do a clean install. First you need to use another os to save the docs: Emergency Kit - save your files from a dead OS
Then do a clean install: Clean Reinstall - Factory OEM Windows 7 Skip to 6 then 8. Or just go to this if retail: Clean Install Windows 7 Note that for retail, you may need a new product key.

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Answer Match 49.14%

So my laptop was pretty messed up and i had to reinstal Windows7. Had a clean laptop for two days, then tried to turn it on and got a message saying an error occured and it can't read the hard disk, ctr alt del to restart ( this was the reason i had to reinstal ). I restarted and it booted, but now it says it can't log on to my user account, which is the only account on this laptop. I only get this message and OK button which takes me to log on screen.
Tried checking for errors - an error occurs and it can't run that
Tried system restore - again, error.
Tried to delete/create new user account - it does nothing when i click on those options in control panel.
Tried regedit - the search won't find regedit, went to windows folder, found, but it won't let me use it.

Oh and in safe mode, everytime i access My computer, i get a big error saying C:\Windows\system32\config\systemprofile\Desktop refears to a location that is unavailable. It could be on hard drive on this computer, or on network......

Any thoughts?

A:Can't log on to my profile (admin) Win7

Welcome to Seven Forums
Have a look at this thread from Microsoft Forums - Microsoft Answers
Noticed that you are unable to create another account - have you tried enabling the hidden Admin account?

Built-in Administrator Account - Enable or Disable

Once you are a able to create another account you can follow the following from Microsoft - Fix A Corrupted User Profile

Fix a corrupted user profile

Your user profile is a collection of settings that make the computer look and work the way you want it to. It contains your settings for desktop backgrounds, screen savers, pointer preferences, sound settings, and other features. User profiles ensure that your personal preferences are used whenever you log on to Windows. If you tried to log on to Windows and received an error message telling you that your user profile might be corrupted, you can try to repair it. You will need to create a new profile, and then copy the files from the existing profile to the new one.
To create a new user profile

To create a new user profile, you must first create a new user account. When the account is created, a profile is also created.
The steps that you should follow will vary, depending on whether your computer is on a domain or a workgroup. To find out, see "To check if your computer is on a workgroup or domain" in What is the difference between a d... Read more

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Answer Match 49.14%

I am not sure if this post belongs here but here's my situation.

Hard drive crashed. I DO NOT have any Windows Backup in order to restore the user profiles to the new drive. However, I do have a copy (a manual backup) of a profile that contains all the folders (i.e My Documents, My Pictures, Favorites, Cookies, etc).

My question is how can I best move this over to the new hard drive's profile (new). Can I move all the files over to the new profile manually or are there some files I should not move/copy over?

Again, these files that were backed up is not used for Windows Restore.

I mainly want to get the bookmarks for IE and Firefox, everything related to Outlook and of course all the document files. I know I should not move/copy the Desktop folder but I am not sure if I need to move/copy folders like AppData, Application Data, UserData, etc.

And if I cannot just simply copy the files over then what is the best method to get them moved over?

Thank you for your time.

A:Copy an Old WIN 7 Profile over to New Win7

Copy those folders that contain your user data - Documents, Music, Videos, Pictures, Downloads. The IE Favorites you reimport to the IE. Do not copy any of the other system files like AppData, UserData etc. For the cookies I would not bother. They will probably not work.

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Answer Match 48.72%

Hi there.

I'm having difficulty understanding File and folder sharing with Windows 7.

I have several PCs all running Windows 7 Ultimate x64 on a home network in the same workgroup called "Workgroup".

What I want to do is share 1 folder for me called "Chris" (that no one else can access but me) on a PC named "Bear-den" I use as a media server. I have a Homegroup set up on this PC and working fine so everyone in my house can access my media on it and that is great. I do not want my Homegroup users to see or access the "Chris" folder. If they can see it I guess I can live with that but I definately don't want them to be able to access it.

Now the "Chris" folder I want shared for me only is shared by right clicking it and selected specific user (me). I can access it only if I am logged in to that PC. I cannot access the folder from any other PC that I am logged into. I am using the same username and password on all my PCs and although I can see the folder i cannot access it. I get the message "Windows cannot access \\Bear-den\chris You do not have permission to access \\bear-den\Chris. Contact your network administrator to request access." It never asks me for credentials when I double click the folder.

I know I have to have a user account on each Win7 PC but I can't figure out why this is not working.

Network Discovery is turned on
File and Print Sharing is Turned on

Any help would be appreciated.

Thanks... Read more

A:Folder Sharing Win7 to Win7 for 1 user only

I would logon to PC Bear-Den, go to your Chris folder.

Right click "chris" folder. Click properties. Open Security tab. Just below the box "group or user names" click Edit. Click Add

Click locations button. Now it should show you a list of other PC's in your network. I think they would need to be on. Pick your other PC (not Bear-Den), click OK. Now the line "From this location" should have your second PC name, instead of Bear-Den.

In the bottom white box you should be able to add "chris" then click OK. This should now add ...........

Chris (Other-PC\Chris) or similar

to your "Group or User Names" box on the previous window.
Click "Chris(Other-PC\Chris), so it is highlighted in blue then go down to the bottom box and set your permissions. I would assume you want to fully manage that folder so click "full control", then click Apply.

You would have to do this from each PC you add to your network if you want it to be able to access your folder.

Sorry it's written, and not numerically ordered, like 1)click this 2) click that.....

I have actually disabled my Homegroup and run strictly with workgroup, being an ex-XP/Vista guy.

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Answer Match 48.72%

Before I do as I have always done on previous OS's, that is, after a new build OS, copy paste the folder PSfonts from my backup back onto C drive, as the PSfonts folder always is at address C:\ is this ok for win7, or have things changed ?

If not ok, whats the method to get hundreds of Postscript fonts and their folder onto win7 ? I have had them for many years.


A:Postscript fonts folder is win7 as Xp just paste folder to C ?

It should work, main thing is that the programs you have can find that Folder. Sometimes a program is coded to look in the same place/s for things it needs.

3 more replies
Answer Match 48.72%

Have - so far - been unable to move my Thunderbird profile from an old WinXP computer to a Win7 machine.
I have followed the various advice I have found on multiple sites. No luck. On sticking point is the mail storage locations got separated somewhere between Win98SE, Win2000 & WinXP, as well as several email accounts along the way. Some are located under Document and Settings|<user>|Application Data|Thunderbird. The rest are under Documents and Setting|Application Data|Mozilla|Profiles|default|...etc -*.SLT files.

I have thought to move the *.SLT mail to the normal folders under the user and edit the prefs.js file to point to the new location. Then move to Win7.

Has anyone tried this? Think it might work?
I really need some advice. The WinXP machine needs to be retired and email is the only thing it's being used for.

A:move Thunderbird profile From Win XP to Win7(64)

7 more replies
Answer Match 48.72%

Today, when I logged on to my Administrator account as usual - it's the only account on my computer- I was surprised to see that my desktop wallpaper and icons were completely different. Some of my programs weren't showing up. And many files are missing. When I go to C: > Users > "MyName" I can see all my old folders fine, but they all show up as empty. It's as if I'm logged on to a public account, even though my name still shows up on the start menu and I seem to still have administrative rights.

How can I get my account back?

Thank you!

A:Can't log in to Win7 profile - logs in to different account instead.

Scan with Malwarebytes Anti-Malware free (enable rootkit scanning too -- settings - detection)

Try a System Restore to a date prior to the issue. System Restore

1 more replies
Answer Match 48.72%

Please see the attachment. 1 of my domain user (win 7 Pro) getting sevarel times this message when try to log in. After she log off or restart, then she can log in successfully in her correct profile. I've seen some solution in google search. But, I m not clear about the reason behind this!

Is this any BUG of win 7 Pro?
Or, the user did something wrong with hardware/software?

Thankx in advance...

A:Log In problem in win7 Pro in correct profile

Hi, follow the instructions here:-

1 more replies
Answer Match 48.3%

A twist on the creation of user folders on a drive other than C: in Win 7 Ultimate. Does anyone know if one could designate a user folder location such as E:\Data instead of using the users name and being a subdirectory of "Users". I am the ONLY one on my computer - and it would seem much easier to look to the top folder in the E drive than clicking thru E:, users, name, documents, project. I fully realize that I can set up shortcuts, but when you are in an application that wants to place a file somewhere else and presents you with an explorer windows it is a pain. The only method I thought of is using redirection with symbolic links. Every time I try to use symbolic links, I end up with something other than I anticipated. Any ideas would be appreciated - setting up new machine so anything goes!

A:User Profile folder - static folder instead of created by user signon

User Profile - Change Default Location - Windows 7 Forums

1 more replies
Answer Match 47.88%

OK, i have a win7 installed on main drive, added a mirored array as d: and pinted windows to store my docs and everything on that drive in case of failure.

I did have a c: drive issue and had to reinstall windows 7 again, on completion i found that the "my documents" folder on the mirrored drive had just disappeared.

I'm not sure if it's a security feature or something, but my username is different now since reinstalling. Of course this data is important, i've tried showing hidden folders but to no avail.

Any help appreciated.

A:Profile folder gone!

Hi introuble and welcome to SF!
Try Recuva. Select drive D. In the end of scan process, select only what you want to recover. Let us know the results.

5 more replies
Answer Match 47.88%

I am trying to setup something for the company I work for that makes it easy for staff to change the network settings when our ADSL goes down and we want to use wireless broadband as a backup. BUT we still need to have access to the LAN which would mean different gateway settings for the different adapters.

I was wondering if it is possible in Windows 7 Pro to create a shortcut to a pre configured network profile in windows 7?

Thanks in advance.

A:How to create a network profile shortcut in Win7 Pro??

Welcome to seven forums.

Quote: Originally Posted by PepeDepp

I am trying to setup something for the company I work for that makes it easy for staff to change the network settings when our ADSL goes down and we want to use wireless broadband as a backup. BUT we still need to have access to the LAN which would mean different gateway settings for the different adapters.

I was wondering if it is possible in Windows 7 Pro to create a shortcut to a pre configured network profile in windows 7?

Sure it. Create your two network connections in network and sharing (wired and wireless, or whatever). Then create two shortcuts on your desktop, with the following code.. Simple batch files..

If both profiles have LAN access, why would you need to change the gateway? It's disable one profile/enable the other. We use DHCP so for us, with a home lan of 20 or so devices it works seamlessly. LAN access is always available, and the Internet profile is all that gets changed..

Wouldn't you only need to change gateways if the individual connections used different routers?

@echo off
netsh interface set interface name="Local Area Connection" admin=disabled
netsh interface set interface name="Local Area Connection 2" admin=enabled

@echo off
netsh interface set interface name="Local Area Connection 2" admin=disabled
netsh interface set interface name="Local Area Connection&q... Read more

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Answer Match 47.88%


I have a Win7 system with 3 users defined on it. One is my account with admin privileges, the others are two standard users (belonging to "Users" local group). The machine is not in a domain.

It happens randomly that, loggin on with the standard users account, the Win7 builds a temporary profile informing the user that it was not possible to access the files of their profiles and that the temp profile will be deleted after use.

When I am in this situation the only thing I can do to make the simple users log on with their profiles is to restart the PC.

Does anyone know how can I identify where is the problem?

Thanks in advance.

A:Win7 logging users with temp profile

Hi Paolo -

Here is a tutorial on the fascinating phenomenon of temporary user profiles -

If that doesn't work for you, I suggest that you re-install Windows 7.

Regards. . .



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Answer Match 47.88%

My Dell Inspiron 1545 came out of hibernation without showing my normal desktop.

Instead I have what I assume is a default profile, with a windows 7 icon instead of my normal wallpaper and none of the files or programs I normally see. Restarting doesn't change anything - I log into my profile with my normal password but get the default desktop instead.

If I run a system search for one of the files that's on my normal desktop and then right-click "open file in location" I can see the contents of my whole desktop folder inside Computer/OS(C/Users/[my name]/Desktop. But when I click on [my name] in the startup menu, the Desktop folder is empty.

I can find the programs I've downloaded by running a search, and most of them will run (Google Chrome won't) but they open as if I've never used them before.

WTF? I can't tell if this is a setting that's somehow switched to default mode, a bug in my profile, or something else entirely. Most of the postings I've found concern similar-sounding problems but the posters got an error message or some other indication that something was wrong with their user profiles.

I'm a semi-Luddite so I'm having trouble figuring this out. Thanks for any advice anyone can offer.

A:win7 won't load my profile, but there's no error messag

Try doing a system restore ... if this doesnt help, doing a repair install should do the trick...this will not affect any of your installed programs... good luck..

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Ok this is starting to get annoying.
I don't care about the protection I'll get from limited account(UAC on my only account which is actually the administrator account)and I thought I disable that thing already but I still get "Access Denied" kind of messages from time to time.

Currently I just want to change the file
C:\Program Files\Windows Sidebar\Gadgets\Calendar.Gadget\en-US\js\calendar.js
to display Monday as the first day of the week but it doesn't allow me to save the change and I'm 100% sure that the file is not used when I try to save(or drag-drop from another location to replace it)

A:Win7 administrator permissions.

On my machine, the permissions for calendar.js are,SYSTEM (User) : Read & execute,
Administrators (group) : Read & execute,
Users (group) : Read & execute,
TrustedInstaller (service) : Full control,
... And the owner is TrustedInstaller.Observing the above, notice that no (real) users have anything more than read access to calendar.js; you currently cannot make changes to the permissions of this file.

If you would like to change the permissions of calendar.js, you will first have to take ownership away from TrustedInstaller, give ownership to yourself or a group that you are a member of. Then you'll be able to make permission changes.

Vsub, what would you like to do to calendar.js? Give Administrators full control? Give users write access?

Recommended tutorial:
Take Ownership Shortcut

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Answer Match 47.88%

I just bought my computer, and after setting the whole thing up, I started using it...When I was installing a software, it came up that little screen os Users Account Control, asking me: DO YOU WANT TO ALLOW THE FOLLOWING PROGRAM TO MAKE CHANGES TO THIS COMPUTER? And it goes on everytime I try to click on something with the UAC icon, everytime I try to install something I simply cant. I cant even change my account type into ADMINISTRATOR. And when the window pops up, it says, TO CONTINUE, TYPE IN ADMINISTRATOR PASSWORD AND CLICK YES. But theres no administrator password, is there? And I cant click on YES anytime! Ive tried to RUN AS ADMINISTRATOR by right-clickin on Prompt, but apparently, its no good. Can someone help me, please?


A:Help - Administrator Account on Win7

There are two types of accounts Administrator and Standard. When you set up your computer, I am sure that you set up an administrator account for yourself. The passwword that they want is your administrator password.

You can create a new or an administrator account by typing user account in search and then just follow the prompts.

From our tutorials[2]=User Accounts

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Answer Match 47.88%

I have just bought a new laptop with Win7 pre-installed. After activating the system and setting up an Administrator account. I tried to set up parental controls. I was presented with a dialog box which asked me to input my admin password and then press Yes.
1. There is nowhere to enter a password and the Yes command is disabled (Greyed Out).
2. I logged out abd back on as Administrator, it accepted my Admin Password, but on trying the parental controls update again, I got the same result.

Anyone know what can be done about this.

A:WIN7 Administrator Issues

Have found the answer
1. Start PC in Safe Mode
2. Your existing user icons should appear along with one titled "Administrator"
3. Select Administrator user icon
4. It should start up the desktop with out the need for a password
5. Once desktop is open you can set one of your users as administrator via control panel


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Answer Match 47.46%

Can anyone help me access a folder that is protected. I had two hard drive in my pc, and the one with my operating syetem Win XP crashed some how and I was unable to run the operating system again due to some error message that was not fixable. So I took the main drive with WIN XP on out and formatted and installed XP on my second drive. So my second drive is now the drive with my operating system on. I put the first drive back in my pc and it still gets picked up with all my files on it, although I am unable to access the ones I require, ie. the ones in my profile id as it was password protected. Anyone know how I can access this folder, I know the password and security question answer but I cant copy or paste it and it doesnt ask me for a password, just says "Access is denied". Any help would be greatful as its got loads of documents on it I dont really want to lose. Thanks

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Answer Match 47.46%

I need help to restore my user profile and also delete files that are not appearing
Now what happened was that my 60GB SSD drive C disk was almost full and I didn't know why since I do try to keep it as empty as I can.All folders were nearly empty except I saw that in my users folder,specifically my profile folder there is 21GB of space taken in it,but when checked,all of the folders inside there barely all sum up around 4GB.
I did not know where to search or how to find the hidden files.After I right-clicked and went to Properties on the folder to search for any kind of settings or advanced tools to help me find what I am looking for,I really thought it was a good idea to mark "Hidden" in atributes and click "Apply"(big mistake)witch afterwards all folders disappeared except "Documents" and "Favorites" and most of my desktop icons also became invisible. Nothing was deleted since my profile folder still has 21GB of files in it along with the Desktop icons that disappeared but are still there(when I try to put a folder back to my Desktop it says it already exists there).
A bit later my profile folder also disappeared but the general "Users" folder still has 21GB of files in it.

So my question is,how can I retrieve my profile folder and retrieve all of my desktop icons that are gone and also how can I find that 16GB of files I can't see?

A:Desktop Profile Folder gone

Hi, welcome to the Forum.

I assume you can still get your computer started. Click on the Orb Button (the Start Button) down in the LH corner of the screen & select Computer. When that opens click on Local Disc (C. This should open a list of files, so double click on Users, when that opens double click on your user profile name that may have a small padlock on it. That will open a list of files & one of them should be Desktop. Right click on it & select Properties & under the General tab untick hidden.

You may need to do that with any other folders that you may have hidden.

If you want to find out what is taking up space on your SSD down load & install TreeSize free. I use it & find it very helpful for diagnosing what is taking up space on the hard drive.

JAM Software - Windows Freeware

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Answer Match 47.46%

Hi, if someone wants to change the name of user account, I think it is only logically that he wants also change the user profile folder name, isn't it? But how can we do that? is it possible?

A:User profile folder

Hello Zuu,

You could use the tutorial below to also properly change the name of the C:\Users\(user-name) profile folder. The procedure is the same in Windows 8.

User Profile Folder - Change User Account Folder Name - Windows 7 Forums

Hope this helps,

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Has anyone used USMT 10 to migrate from Win7 to Win10?

I have used USMT successfully in the past to move WinXP (32-bit) to Win7 Pro (64-bit). I downloaded the new ADK to get the v10 tools. I now have USMT 10 and was practicing the migration of Win7 Pro 64-bit users to Win10 Enterprise 64-bit. Just for completeness, I also tried Win7 Enterprise 64-bit -> USMT -> Win10 Enterprise 64-bit. The results were the same.

I have used the original MIG XML files previously and they did what I needed, so I intended to do the same here. My XML files are unmodified at this point, but I tried with a few modifications aimed at not bringing over Start Menu (shared & user specific) *.LNK files.I have had this failure with both the "no LNK files" and stock XML versions. I tested and the migration logs (scanstate and loadstate) both claim no error in the migration process. Reviewing the logs I see no critical errors or warnings.

The problem is that following the migration, the profiles that were migrated cannot use Start Menu, Cortana/Search, Notification Area (Action Center), or right click any icon pinned to the Taskbar. SearchUI.exe appears to not be running when I review Task Manager -> Details. Cortana is not listed under Processes.

A new user - someone who logs on without a migrated profile - is created properly and they work normally. Existing users - the tech profile that existed prior to the migration - work fine. It is only a failure within... Read more

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Answer Match 47.46%


My windows 7 home premium machine has 2 user profiles set up (mine and my wife's). If my wife is logged in and I try to switch user, I am logged into a temp profile and if I am logged in and my wife attempt to log on she also gets logged on to a temp profile.

I have to log the other user off to log another user on. I cannot switch users. Any ideas? Thanks,


A:Can't switch users in Win7. Loads temp profile

Try this:

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Answer Match 47.04%

The other day when i went to boot up, it said missing profile contact your adminstrator. I bunch of my folders were missing on my desktop and my desktop background defaulted back to the original one, i went into system restore and tried that but it didnt do anything, although i did find all the items that were missing, how do i get my original profile back? and what caused this?
IT still gives me the same message on startup....

A:missing profile

What did it say when you looked in User Accounts in your Control Panel?

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Answer Match 47.04%

I've had this problem for a few months, just lived with it. In the attached screen shots, you will see I have no folder trees in any of the pop up Add, Move, or Copy pop ups in Explorer and Windows Media Player. I have no clue if this can be restored to show again. This has happened before I upgraded Media Player so it shouldnt be that. I'm thinking Windows Corruption somewhere. I have not and do not have any malware on this machine or any other that I have networked. My system is clean and runs 1000%. Any ideas on how I can restore the folder trees?

A:Solved: Folder Tree MISSING from Copy, Move, Add Folder popup

Click start > run > type regsvr32 /i shdocvw.dll and click ok. If you don't see immediate results, reboot.

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Bizarre situation.

I have a laptop that has one active user account (Standard User). The administrator account is disabled, as is Guest.

All of the tutorials I've found for accessing the elevated Administrator account require an account with admin privs, which I don't have. All of the methods for enabling the administrator account require me to use another account with administrator privs, which I don't have.

I don't have access to the install media for this machine (it's my Mom's, no idea where she 'safely' stored them).

I used LiveCD to try and crack the administrator password, that shows the administrator account is disabled.

Any ideas?
Thanks in advance!

PS - No, I don't have any idea how someone got the machine to this state. She lives in CO, and has 'helpful' neighbors who 'used to be technical'...

A:Unable to access Administrator, Win7

I have posted about this on another thread but OP hasn't tried it yet:

- Download and make bootable media for Offline Windows Password & Registry Editor (maybe you used this to reset password?)
- Boot with the media
- Change the registry as follows:
-- HKEY_LOCAL_MACHINE\SYSTEM\Setup\SetupType - set the value to 2
-- HKEY_LOCAL_MACHINE\SYSTEM\Setup\CmdLine - set the value to cmd.exe
- Restart the PC, it should open a command prompt
- Enter: net localgroup Administrators [UserLoginName] /add
-- where [UserLoginName] is your regular user account name, as in C:\Users\
- restart PC
- login with your own account, which should be now a local administrator

You can also try the next command if above doesn't work:
- net user Administrator /active:yes
- reset Administrator password with the above bootable media or some other similar program
- login with Administrator

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Answer Match 47.04%

Administrator CMD prompts at Win7 Installation I was installing Win7. After the cd was booted and the file-loading was done. It went to a Win7 background with a cmd window popping up.

it says

Administrator X:\windows\system32\cmd.exe

What should I do to pass through this or fix it? I'd Windows 7 for many times but have never seen this before. Is there any hardware problem or something else? Thank you very much for your help.

A:Administrator CMD prompts at Win7 Installation

Sounds like you selected to go to the recovery console instead of doing an install.

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Answer Match 47.04%


Probably a simple solution, but help required please.
I'm trying to delete a folder off my external backup drive and am getting the message that I need 'administrator permission to delete folder'.

How do deal with this please, I thought as the only user I was the administrator?

A:Administrator permission problem in Win7

Was this folder added to the external drive using this machine and account that you are currently logged in with?

Sometimes when one plays with the ownership of folders and then takes the external drive to another machine, the ownership is still linked to the other machine.

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Answer Match 47.04%

I was installing Win7. After the cd was booted and the file-loading was done. It went to a Win7 background with a cmd window popping up.

it says

Administrator X:\windows\system32\cmd.exe

What should I do to pass through this or fix it? I'd Windows 7 for many times but have never seen this before. Is there any hardware problem or something else? Thank you very much for your help.

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Answer Match 47.04%

can someone help guide me. I am missing a password for win 7 ultimate.

I dont have administrator and also cannot just open bios and reset all passwords.

It seems that this computer is networked to others and it is locked from outside......

This is urgent....any help would do.
Best Regards


A:Computer locked on Win7 no administrator

Ok understand. What i mean is that i never had access rights as an administrator. I am also concerned that the computer is being used by my daughter....and has some software running and storing her data for the websites she goes onto.

So i have now mislaid the password and need it to be accessed. Any Ideas


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Answer Match 47.04%

i had use ' net user administrator /active:yes ' to enable admin login..
but now that i want to disable it, when i enter ' net user administrator /active:no ' in command prompt, the following reply is displayed -

system error 5 has occured.

access is denied.

A:Cannot disable administrator login in Win7

Try running the Command from System Recovery Options Command line. Make sure it's typed exactly.

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Answer Match 47.04%

Hey all,

My Windows 7 Home Premium x64 spontaneously started using C:\Users\Public as its default profile and as such all my usual settings have turned to poop. Things were working fairly fine but I was having a couple little errors like when I was trying to change my wallpaper so I thought I would do a restart. When it booted back up most of my normal desktop icons had gone. When I booted up Firefox all my usual addons and the way I have it set up was gone or different.

I was concerned as I thought I had lost all my desktop icons so I opened up C:\Users\MY PROPER USER NAME\Desktop and all my icons were sitting in that folder. I right clicked on one of the icons on my desktop and saw that it said it was residing at C:\Users\Public. Also if I open up "my documents" or "my pictures" etc. all my normal stuff isn't there as it is using C:\Users\Public\Documents etc.

I'm also afraid that it'll be using a LOT of wrong settings for my programs as it doesn't seem to be accessing "MY REAL USERNAME\Appdata" for some things (ie. Firefox).

Does anyone know how Windows 7 deals with what profile to access by default? Is there an easy was of changing that? Registry key or something?



A bit more info on how it might have happened:

I had been using my computer perfectly all morning (and it's been flawless for months). Put it to sleep this arvo which is something I don't do very often at all. Woke it back up a few hours later and everything wa... Read more

A:Win7 spontaneously started using C:\users\Public as my default profile

Have you tried a system restore to a point in time before this problem occurred?

Other than that, your user profile may be corrupted, so you might want to consider creating a new user accoint before deleting your old one.

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Answer Match 47.04%

Hello I admin a large number of PCs in a Active Directory Domain.

I would like to have a group of computers that all log in with the same user name,
load a fresh new default profile. Not interested in a mandatory profile.

Is the a registry key or something that will cause windows to not save changes
and reload a fresh default profile for a particular user name?


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Answer Match 47.04%

Hi, this is the 2nd time it happened. When I turn laptop on, win7 asks me to enter my user account password, but the desktop that loads is not mine. Many icons and files are gone.
The 1st time it happened I thought it was a virus and after unable to find answers online, I restored my laptop from a system image.
This 2nd time, I was able to find forums and went to c:\users to find my profile, and I see all my icons and files. This is how I know it's a different user profile that is loading and my files are still intact.
However I am unable to find answers as to how to fix it so that the correct desktop layout loads.
I am running on Win7 Enterprise. Thanks!

A:"Preparing Your Desktop" after Win7 login / User Profile Issue

Have you looked in Control Panel/User Accounts to make sure the account is still there? This is the only thing I know to suggest.

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Answer Match 47.04%


I recently had trouble with my user profile not loading when logging on to my pc. I read a bit online and decided to do a system restore to when it was working. After the restore, the BSOD's started. I am not sure what is causing the problem. I used Bluescreenview and it said my bug check string was page_fault_in_non_paged_area. The error is listed possibly on ntoskrnl.exe. I was doing virus scans when the original user profile error occurred, but I had installed that software a while ago. I hope I have posted everything correctly, and I sincerely appreciate any help you have to offer.


A:BSOD after a system restore due to a corrupted user profile on win7

Hello again!

This has been fixed, please disregard. The problem was with my anti virus. Symantec Endpoint Protection is shit software! Have had many problems with this program, and this was the last straw. I have uninstalled it completely.

Thanks to all who are reading this

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Answer Match 47.04%


Just upgrded my systen to a PZ77 v pro mobo with 3770Kproc. on doing a clean install on a new HDD I am getting a user profile folder with a lock symbol on it. I am unable to install many third party s/w including mcafee.

Please help..

A:Locked user profile folder

for those who are going to tell me that i need to get ownership of the folder and so on, I have already tried to and failed. The biggest question is why was it created read only while doing a clean install of win 7.

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Answer Match 47.04%

Hello all,

It rarely ever gets to the point where I need to consult outside for PC related issues but here it goes..

I restarted my PC after doing a standard hard disk defrag, I when I got the vista load screen I noticed it was indeed slower than usual. After finally getting to the desktop I noticed only the recycle bin icon was present and the windows start menu was in "Classic" display mode. The error message popped up as following: C:\windows\system32\config\systemprofile\desktop could not be found The paragraph below instructed me to look for it manually on C:\ I quickly went to the SYS 32 folder and opened up the desktop folder and it was totally empty.

I already tried doing a system store via the start up disc (because I am unable to load any services while in the desktop) and it failed. Second thing attempted was the Vista CD's repair tool and it found no errors.

All my programs still show up on the drive but load very very slowly. Even surfing folders. results in a almost a 30 second wait.

Likewise, any services that require the manual security authorization fail because the security service itself is down. Attempting to access the system tools fails due to the same service error. I even tried opening REGEDIT.exe and it would not open.

I am totally clueless, I don't have any backups and the last thing I want to do is a full Windows clean install. It seems without that desktopfolder no services will run and the PC is barely usable.

I Was ... Read more

A:System Profile Folder Issue

Any ideas :-/

1 more replies
Answer Match 47.04%

Hey Everybody am new here, and desperately need somebody's help with this problem, anyways 2 days ago my computer was acting up pretty bad so i decided to reinstall Windows XP without formatting the hard drive by just deleting windows XP folder and reinstalling it again, anyways before i reinstalled it my user account was password protected, after i finished installing windows i tried to go in the user profile folder of my old installation but it was inaccessible, access denied!, and that is where i had my important files. is there anyway to remove the password protection or to make windows use this folder as my current user profile folder. any feedback would be appreciated.

A:Reinstating user profile folder

more info...OS, what profile folder are you talking about? Have you tried creating a new administrator account, logging in with that, and then accessing the folder? All you might need to do is go into the folder properties/security, and give either your new account, or an administrator account priveledges to that specific folder.

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Answer Match 47.04%


Long story short, I got a virus last week and received terrific help from CatByte. The link to that thread is below. Everything went well and my computer was running better than it had in years. CatByte suggested I do some further cleanup and maintenance to help keep me from getting another virus. I ran TFC cleaner and after that I couldn't open Firefox. I get the message that Firefox is still running and to close it before trying to open it again. There are no Firefox processes running. I uninstalled and reinstalled Firefox to no avail. When I did some investigating as to what the problem could be, I read that the profile lock could be the cause and when I went to find the profiles I discovered that the Mozilla profile folder is empty. I think the profiles are somewhere but they aren't in that folder. Any help in getting my Firefox up and running again would be most appreciated. Here's the link to the previous thread:

Thank you!


A:Mozilla Profile Folder is Empty

Don't use Registry Cleaners! See if yours is reversible or try a system restore if you have a restore point between fixing the problem and using the cleaner. If not, you can build a new profile without "hunting" for the old which is probably easier.

6 more replies
Answer Match 47.04%

[C:\Documents and Settings\LocalService\Application Data\Microsoft\Protect\s-1-5-19]
has over 900,000 files....

I have noticed, once I could see all the files (little over 900,000), that the the first filename datestamp goes to 11/23/2006 and the last one is 11/04/2007. Now, I have had this laptop two years prior to the first file and the file writing to this folder stopped about 3 weeks ago.
I can not backup my drive using Ghost because of failures scanning this folder. I can't virus scan because it takes over 10 hours. It is driving me crazy. I have renamed, changed attribute, moved this folder some where else and I am still afraid of deleting this folder due to the known reasons. It is related to the localservice account / group and I definitely don't want to loose all my installations.
However, a friend of mine at work recommend imaging this laptop and installing the image on a vmware and then deleting this folder and see what happens. However, I am afraid that the initial image processing may fail too.
Has anyone got back to you on this issue with some kind of a direction at all???
Any information will help.



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Answer Match 47.04%

I'd like to set Firefox Profile Folder as an item in Windows Places Bar.

Common File Dialog Box - Customize Places Bar

The folder's name includes random characters assigned by Firefox.
Is there a way to set the item in the Places Bar to "Firefox Profile" (i.e. NOT "xyxyxy.default") without changing the folder's name?
Thank you.

A:Set Firefox Profile Folder in Places Bar

Hello Yaron,

You might see how it'll work by creating a shortcut of the folder with a name you want, save the shortcut to where you want to keep it at, then use the shortcut's path in the places bar to see if it will display the shortcut name instead of folder name.

Hope this helps,

2 more replies
Answer Match 47.04%

(we have roaming profiles set up and usually when i create a new user i just copy an existing user and then i create a profile folder and copy a profile over but sometimes i forget to create the folder and when i log on as the new user, a folder is automatically created.

my question is how do i delete that folder? when the folder is automatically created even if i have the administrator take ownership i am still denied access.

we are running a windows 2000 active directory integrated domain.

thanks in advance for your assistance.)

A:(unable to delete profile folder)

8 more replies
Answer Match 47.04%

Hello All,

I have suddenly started to get the error message "can't find user profile folder" when I try to login into my DB Manager.

I am using Vista.

Any help appreciated.


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Answer Match 47.04%

I just got my Sony tablet back from repair through the Microsoft store. In fact, it is a replacement unit, so the system is completely fresh. However they didn't use my preferred user name. The profile is located at C:\Users\Stephen, while I prefer C:\Users\Steve. Renaming the local account from Stephen to Steve didn't change the profile folder name.

What's the best way to fix this?

A:Rename user profile folder?

Hello Steve,

The best and safest way to do this would be to create yourself a new account named Steve to use instead, and delete the old account later while signed in to the new one.

Hope this helps,

2 more replies
Answer Match 46.62%

I had 4 user profiles but only seem to have 3 now. When I log on to the computer there are 4 names but when we look in the files and folders etc there is one missing. There are 'my docs' and 'my music' etc for three users. When my husband (the missing user) logs on he can go to his docs but there is no name in the folders tree. When he saves anything it always ends up in my docs as well but I'm not sure if that is because we are both administrators. Hope you understand this I can't explain it very well

A:Missing user profile

Welcome to TSG....

How to recover the damaged user profile in Windows XP

1 more replies
Answer Match 46.62%

I come home from work lastnight and my wife told the pc had a virus. So I ran malware bytes, spybot s/d , norton internet security and advanced systemcare pro for good measure. Everything seemed fine after they found a couple of virus's, until I went to open up firefox and got a crash reporter stating that the application didn't leave a application data file. Then I uninstalled it and reinstalled it many times but still got the same error. So I did some research and found something about the profile manager, but when I went into the firefox folder, all i found was crash reports and nothing else. so please if anyone can help me with this or at the very least help me understand whats going on.

thanks for ur advise


A:missing profile data


Originally Posted by cowboy728

I come home from work lastnight and my wife told the pc had a virus. So I ran malware bytes, spybot s/d , norton internet security and advanced systemcare pro for good measure. Everything seemed fine after they found a couple of virus's, until I went to open up firefox and got a crash reporter stating that the application didn't leave a application data file. Then I uninstalled it and reinstalled it many times but still got the same error. So I did some research and found something about the profile manager, but when I went into the firefox folder, all i found was crash reports and nothing else. so please if anyone can help me with this or at the very least help me understand whats going on.

Which folder do you mean, the Program folder:
usually - C:\Program Files\Mozilla Firefox

or the Profile folder:
usually - C:\Documents and Settings\Application Data\Mozilla\Firefox\Profiles

When/If you opened the Profile Manager, what profiles were listed, if any?

1 more replies
Answer Match 46.62%

have a sony vaio laptop with windows 7 installed. One of the users(with administrative rights) logon profile is missing.
the other user does not have administrative rights, and the default administrator account is not enable.
I know what needs to be done to fix the missing user profile. But  when i am trying to rename the S-1-5 folder
using the other user(no administrative rights) keep getting the following error "The registry Editor cannot rename S-1-5************* Error while renaming key"
What else can i do to fix the missing user profile?????

A:User Profile Missing

I am not sure this would work as the admin profile is missing but try to change the user to admin in control panel. The UAC will pop up and ask for a password.
If that does not work, try the following. In the search box type cmd. Right click > run as administrator then type the following which will enable the hidden administrator account.
net user administrator /active:yes
Log out and you should be able to log into administrator to do the edit.
After you are finished disable the hidden administrator account by typing
net user administrator /active:no

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Answer Match 46.62%

when I turned on the computer, all my settings are disappeared. example Outlook express setting, all files on the desktop.

I got the message : Profile file is missing.
computer is Sony VGN TX37GP.

It doesn't save any file, setting if I turned off this computer.

How can I fixed this problem. Please help.

A:profile file missing

Hi yinayemoe.

This is a common problem, with no real cure.

You should be able to copy data from the corrupted profile to your new one.
You'll find these profiles in C:\Documents and Settings

Here's a Microsoft Article.

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Answer Match 46.62%

I have 2 computers, one running XP Home(SP3), and one running XP Pro(SP3)
Both have IE7. Neither show a personal inforamtion button or anywhere to enable profile assistant in Internet Options. Boith are just typical installations and both are admin accts (I'm the only user)
Is Profile Assistant extinct in IE7? I can't find any reference to it via Google either. Does anyone know where it went or is it no longer used since IE7 was rolled out?

A:missing Profile Assistant

Nobody noticed this problem in SP3 yet?

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Answer Match 46.62%

Tech Support Guy System Info Utility version
OS Version:
Processor Count:
Graphics Card:
Hard Drives:
Antivirus: None
Acting on a firefox prompt, I chose to reset firefox to default.

when all is said-n-done, firefox wont load..... dialog box says profile is missing
and a new folder on desktop is labled: Old firefox Data

A:firefox missing profile

Never heard that happen before. The default would reset all so it would be like a new install so any changes you made would be lost or that is how it used to be.

Anyhow do not know what is wrong. But once you get it fixed get MozBackup.

This would get all back the way it was to the last backup.

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