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Lenovo G580/i5/4GB blank screen on bootup

Q: Lenovo G580/i5/4GB blank screen on bootup

Hi All,
I am facing problem please help me out. Actually I forgot my Administrator password and I was using my system using Guest Account. But unfortunately today when I turn on my laptop to try recover the password, display turned into Blank and I hardly can see folders, Icon etc. I tried some with my own but does work thats why I need some expert advise. I have tried the following but didn't work

1. Reboot the system.
2. Opened in safe mode.
3. remove the battery and adapter after some time reboot. etc.

My laptop's configuration is given below :
Lenovo G580,Ci5 3RD/4GB/500GB/Windows 7 ultimate 64 bit.

Please let me know If you required any specific information.

Thanks in Advance
Shubh

A: Lenovo G580/i5/4GB blank screen on bootup

For password see option 4 or 5 - User Account - Reset Password in Windows 7

Can you be more specific about how it turned blank? A photograph will help tremendously. Screenshots and Files - Upload and Post in Seven Forums

5 more replies
Answer Match 83.58%

My g580 ran out of battery while using it, and now it gets stuck on the lenovo logo. I tried a different hard drive which changed nothing, I've tested both hard drives on a different computer and they both work. However when I boot the laptop with no harddrive it will get past the logo go to a screen saying something about an unplugged cable then reset and get stuck on a blank screen.   If I plug in my windows recovery usb drive( and no harddrive) the the machine will boot normally and go to the windows installation screen. So any ideas on why a working harddrive would stop the system from booting? Also I've tried the whole taking out the battery unplugging it holding down the power key and then plugging it back in thing, did nothing. 

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Answer Match 78.12%

Just started happening this week.   It's stuck at the boot screen "lenovo".   I tried many different methods like removing battery, holding power button to reset, etc.  The *only* way to get it to boot is the remove memory card, and put it back.  Then it will boot up fine.     It might then boot fine for the rest of the day.  But then the next day (or after being shutdown for a while), it happens again so i have to remove memory card, put it back, etc.  What could be the problem here ?  I tried both memory slots.  So i don't think it's particular to one slot.  

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Answer Match 78.12%

Hello. Can someone help me please. My lenovo G580 laptop is stuck on the lenovo splash screen and I do not know how to fix it.

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Answer Match 78.12%

Hi Team, I just bought Lenovo G580 laptop on 26 April 2013. It worked for few days well, but yesternight it suddenly trip to white screen. I made on/off several times, in/out the batteries but the white screen remains same after turn on the laptop. When i turn it on the screen goes white and it reamins constant.... Anybody have idea what problem it relates too ? What to do ? Please help guyz ?












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A:Lenovo G580 screen goes white display

hi sameerjha28,
Welcome to Lenovo Forums!
 
?
You can try doing this:
-Turn off the computer.
-Unplug AC Adapter and remove the battery.
- Hold the Power button Down for at least 10-15 seconds, Then try reconnecting the AC adapter only and leave the battery out, turn it ON and see if it will make any difference.
- If it powered on Try it with the battery and check if it would still turn on properly.
?
If the above steps did not work Try an external monitor and check if it works there.
 
I would suggest Contact Lenovo Technical Support for service if the steps above did not help.
 
?
Hope this helps,




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Answer Match 77.28%

Im not native english speaker, sry if u cant understand some parts. Ill try my best to make my message clear so eventual will come easier.

This problem occurs for quite some time, its rather calm since few weeks when I downloaded shitload of new drivers and some other lenovo stuff but might be just coincedence. Since this issue doesnt want to go away itself I have to do something about it. I can send it to Lenovo for free service anymore so Id like to ask some experts if theres something I can do to fix this issue.

Some info:
- occurs usually while typing or other stuff, but few times my laptop literally went nuts and flashed black screens few times a sec, no matter if i touched it or not

- its not overheating, i bought cooling pad and it didnt help much

- can happen just after turning laptop on and not happen during 10h+ session

Thank you in advance.

A:Screen randomly flashing black on Lenovo G580

Work through these Troubleshooting Steps for Windows 7 which will uncover most problems. Report back results as there may be other steps indicated.

Why did you install all of these other drivers? Did you already have performance problems or just create them?

Do you have a System Restore point still available before this problem began?

What else have you installed? Please post back as screenshot of Control Panel's Programs and Features after maximizing the page, using the Snipping Tool from Start Menu: Screenshots and Files - Upload and Post in Seven Forums - Windows 7 Forums

3 more replies
Answer Match 70.56%

Got vundo and some months after that my screen was blank during bootup but came on when it got into windows.It shows at the very start of boot(where all the comp info is and some american logo) and then gradually goes black in about 2 seconds.Some more months after that, one day my screen was all blank and showed 'out of range' error.Then i booted into safe mode, ran online virus scanner and deleted about 15 entries of vundo.After that windows worked again but was still blank suring boot.
Another ting i also noticed that while an old game - IWD2 worked fine, when i enter IWD1 my screen immideatly goes blank and stays until i exit and restart monitor.when i restart monitor while ingame it similarly shows the picture for 2 seconds and then fades.However it works flawlessly while in windowed mode! I tried 640x480, 256 colors and compatibility modes - no use.
Same thing is when 3dmark03 is done with the 4 game tests and restarts itself to game test 1 my screen goes blank.
my monitor is also an old crt so i dunno what it could be.

I got the vundo probably from using internet explorer 6.0 :) anyway i fixed it and installed 8.0

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Answer Match 69.3%

this is what it looks like! please help me I am in trouble. I tried looking at other people's questions about this but none of the answers seem to help me and it always redirects me back to this same screen.please tell me what to do!
 

A:Lenovo g580 opens at boot menu/app menu screen help!!

and it won't let me exit either!
 

3 more replies
Answer Match 67.62%

I am getting a blank screen with a white pointer when I boot up my machine. And when I try to boot up safe mode it does the same thing only with safe mode written in the four corners. Could someone please tell me what is going on. I am in dire need.
 

A:blank screen on bootup

Try switching monitors. If it does the same thing, the next logical step would be to switch your video card and test.
 

3 more replies
Answer Match 67.62%

Good afternoon all.

First, the system I am working on is pretty much this one here:

http://www.memoryexpress.com/Products/PID-MX20357(ME).aspx

Except running the 8600 GT instead of the 8800 GT.

The system has always been a little quirky, but the other day the booting sequence displayed BOOTMGR was missing. It wouldn't have been too difficult to deal with, except that the primary user had changed the BIOS password (and promptly forgotten it), and subsequently the boot order could not be modified.

To reset these settings, we removed the system battery and let the charge dissipate overnight, but in the morning, neither of the monitors would display, well, anything.

The system comes on and sounds as though its operating properly, although it doesn't look as though it processes very much before (as, of course, I imagine it still doesn't have the BOOTMGR to run).

I've checked for loose connections, dirty leads, and removed all non-essential components (HDs, drives, cards, etc) for even just getting into the Pheonix bios, but neither monitor works on it (and yet works properly with other computers). These were mostly just precautions to ensure that it wasnt one of these that affected it.

I haven't had much luck with it since. It still isn't functioning. Anyone else have some insight?
 

A:Blank Screen on Bootup

Have you tried putting your hard drive in as a slave drive in another computer then sorting out the bootmgr from there, might do the trick.
Also when you took the cards out have you checked to see your video card is ok?
Might be something to look at if it can run in one of your other pc's to see what happens with it.
Also, if you go to the manufacturer of your motherboard and download the users manual for it, this will tell you how to access your bios and remove the password even when you don't know it.
Hope this is of use to you.
David
 

6 more replies
Answer Match 67.62%

Tried many things, ready to write my story and ask for help.Started with the printer not doing a test correctly and it had lines across the page (alignment). Next thing when we booted up it read:VGA - no signal ; checked chord from monitor to pc, and checked pc on another monitor (fine)WINDOWS VISTA HOME PREMIUM SLIMLINE s1300nMonitor-HPw17eTried to start Windows with all functions keys (except F11) & ESC While sporadically getting into Windows, (we have no installation disc), we removed the printer software and reinstalled it:4280 HP PHOTOSMART ALL-IN-ONE (we were confused re: 32 vs 64 and selected the option w/out either stated)While in Windows, we also updated drivers:Nvidia and othersand several video program update boxes had us update: Real Player, Flash Player 10, and Adobe Flash Player (not sure why all of them, or if they're an interference)Did a Diagnostic Test in Configuration StartupAfter rebooting many times just trying to keep it on, it went to the BIOS CMOS setup utility and we finally got back to the bootup menu and could hit the 1st Drive - HDD to get to Windows, but now cannot because it went to sleep. We rebooted and now, the screen is blank.Many times the pc would go down but not shut off.The green monitor light now goes yellow.The last time we were in Windows, the security wouldn't start, told to turn off the diagnostic service policy, so we did. We took the chord out of the router thinking we could boot up and fix the security problem without get... Read more

A:Bootup blank screen

Did you check the monitor on another PC?

9 more replies
Answer Match 67.62%

Putting together a new system. I was getting a video display and working on connecting my hard drives when I stopped getting a video display.

My Sony Monitor goes to the power saving mode.

I have tried clearing the cosmos, tested using different monitor and video card, loosened and tighted scrws, reset memory and CPU fan.

I am using a Shuttle AK32 v,2.1 but I see a label on one of the ports that says Shuttle AK35.

My board does not exactly match the diagram for the 32 or the 35.

It has a VT233A chipset and I am using an ATI 64 AGP video card.

I have never flashed a bios. I do not get any beeps from the computer although the fans go and the drive ights flash.

I am wondering if I need to install a bios and also how I can verify which board I was actually shipped.

Or any other suggestions that might shed light on the subject.


SMA
 

A:Blank Screen Bootup

I found the name of the board. It is a AK35GT, and the chipset is VIA KT266A. Bios is bult i 2MB Flash ROM Award PnP Bios DMI 2.3

I don't know what that means. It seems hard to find information on this board which arrived without a manual> I haven't found a site for downloading the manual yet but there is a reveiw on this site.

I was installing a new Maxtor 160 gig drive and my smaller maxtor old drive (40 gig) which I was going to copy on to the new drive. I was trying to get the master /slave working. The system had recognized both drives independently and I thought Ihad the relationship right, when the video display vanished. I tried disconnecting the drives, which didn't solve anything. For the moment I just have the larger drive connectd, which is set up as the master drive.
 

2 more replies
Answer Match 67.62%

I dug out an old monitor from my old desktop computer a while back and hooked it up as a secondary monitor to my Dell inspiron 8100. Everything worked fine for a couple of weeks. Last night I turned on the laptop, the Dell startup screen appeared, then it went into the 'loading WinXP Home' screen...and it stayed there. After about 10 minutes of waiting, I shut it off.

I rebooted and chose to restart from the last know working condition or whatever. It started up like usual (Dell screen...to WinXP loading screen...) and then it all went black. I can tell the screen is still on because I can see the light.

It seems to go black while at the Welcome screen (I have multiple accounts on the computer). I can find my way around with the keyboard and get into Windows or shut it down even though the screen is black. However, even if I log into Windows, the screen remains black. It continues to do this each time I boot up.

I've looked through most of the threads on the Dell forums and none of the mentioned solutions worked. I tried the Fn+F8 / Fn+F5, I ran the diagnostic disc - no errors, I unplugged the external screen jsut to check..nothing...

I tried booting up in safe mode -- that works. However, I don't know what to chage, if anything. I can also boot it up in VGA mode and everything seems to work fine except that I get an error message about the NvCpl.dll file being messed up or something. I looked up that file and it has somehting to do with the nVidia vid... Read more

A:Screen goes 'blank' at bootup

8 more replies
Answer Match 67.62%

I have an HP Pavillion zd8000 with a ATI Mobility Radeon X600 and have been using it for about 2 weeks now. I have installed the latest drivers for my Graphics card from the HP Website.

My Problem is: After a while of using my computer I got screen glitch and eventually the screen just went blank, although the LCD Display is still on (i can tell because of the screen glow). Now whenever I boot up normally after the windows loading screen it just goes blank. I can boot into safe mode fine but do not know a fix for this problem.

I have formatted and reinstalled Windows already to Try to fix this...didnt work.

DxDiag attached
 

A:Blank Screen on Bootup

Go to the safe mode screen and choose "VGA Mode"
 

1 more replies
Answer Match 67.62%

im putting together a new machine mainly from parts lying around, an just booted up for the first time. everything gets power but i get nothing on screen, no bios, nothing .

ive systematically gone through most of the parts... removed an tested ok the gfx card. (thought it may have been gfx as nothing at all on screen)have put in RAM which i know works. DDR from my regular machine (cant test the RAM from the new machine in the old one tho as new machine takes SD & DDR whereas the old one just takes DDR ).

all that really leaves me with is the motherboard & the cpu. the motherboard is brand new so would be inclined to think that should be ok.

the cpu i bought second hand, & havent seen workin so this would seem more likely.

or is there any way it might be a setting somewhere im missing?

help would be appreciated
paddy
 

A:blank screen at bootup

8 more replies
Answer Match 67.62%

I dug out an old monitor from my old desktop computer a while back and hooked it up as a secondary monitor to my Dell inspiron 8100. Everything worked fine for a couple of weeks. Last night I turned on the laptop, the Dell startup screen appeared, then it went into the 'loading WinXP Home' screen...and it stayed there. After about 10 minutes of waiting, I shut it off.

I rebooted and chose to restart from the last know working condition or whatever. It started up like usual (Dell screen...to WinXP loading screen...) and then it all went black. I can tell the screen is still on because I can see the light.

It seems to go black while at the Welcome screen (I have multiple accounts on the computer). I can find my way around with the keyboard and get into Windows or shut it down even though the screen is black. However, even if I log into Windows, the screen remains black. It continues to do this each time I boot up.

I've looked through most of the threads on the Dell forums and none of the mentioned solutions worked. I tried the Fn+F8 / Fn+F5, I ran the diagnostic disc - no errors, I unplugged the external screen jsut to check..nothing...

I tried booting up in safe mode -- that works. However, I don't know what to chage, if anything. I can also boot it up in VGA mode and everything seems to work fine except that I get an error message about the NvCpl.dll file being messed up or something. I looked up that file and it has somehting to do with the nVidia vid... Read more

A:Screen goes 'blank' at bootup

8 more replies
Answer Match 67.62%

Hi ive got a Lenove B540 and when I power on only get a black screen with pink lines thrue it. I tried connecting a 2nd screen to the hdmi but nothing. ive used another desktop and connected the ideacentre to it with the hdmi cable to the in... and the screen works fine but without the touch on the screen. I also bought a new cpu and its stil the same Ithought the display is working thru the cpu unit. I think its the display card and picked up from previous posts on this forum that the displaycard is intergrated with the motherboard. Just want to make sure before I buy the Motherbord if its possible that the lcd creen or pc bord could be the problem ? looking forward to hear from anyone
 
Mod's Edit:  Corrected model number.
 

A:LENOVO B540P SCREEN FLICKERS WHEN BOOTUP AND THEN ...

HI.
@Julius2 
 
To rule that is a hardware failure, if possible enter bios if once within the same image will appear black screen with the line that you mention it, it is a failure of the graphics chip.
 
Regards.
 
Mod's Edit: Corrected model number in Subject line.



Click on the star to say thanks.Please mark if it solves your problem.No work for LENOVO I volunteer.

5 more replies
Answer Match 67.62%

Hi ive got a Lenove G540 and when I power on only get a black screen with pink lines thrue it. I tried connecting a 2nd screen to the hdmi but nothing. ive used another desktop and connected the ideacentre to it with the hdmi cable to the in... and the screen works fine but without the touch on the screen. I also bought a new cpu and its stil the same Ithought the display is working thru the cpu unit. I think its the display card and picked up from previous posts on this forum that the displaycard is intergrated with the motherboard. Just want to make sure before I buy the Motherbord if its possible that the lcd creen or pc bord could be the problem ? looking forward to hear from anyone

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Answer Match 66.78%

Hi: first post here I have several A720/A730 PC's and love them my most recent A730 has developed a problem and I need help: On bootup, the screen stays black for several minutes: then finally I see the WIN welcome screen: otherwise no issues with PC Please help me troubleshoot this issue: I read here a similar problem with an A720 and it was suggested to reinstall the display driver: would that fix it? TIA Mark










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A:A730 blank screen on bootup

Hi Mark,
 
Welcome to Lenovo Community!
 
I?m sorry to hear that your A730 All-In-One is displaying black screen before booting windows and as suggested re-installing the display driver should resolve the issue. While installing the driver right click on the downloaded file and select ?Run as administrator? option to get it installed without any error.
 
Do post us back if the issue persists.
 
Best Regards

Shiva Kumar




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Answer Match 66.78%

hello. i have a problem with my 32 bit Vista Home Premium Machine. Its been happening since the start of purchase, and i was wondering if you could help out. When I start up, every thing is perfectly normal, Intel screen -> Microsoft Corporation Loading ->, then this is where the fun ends. At the logon screen, The Windows logo with the annoying sound comes up bigger than normal, just like in safemode. and then the screen goes black, as I am not admin, i can login by clicking the right arrow once as my name is second, my wallpaper will come up pixelated, and zoomed, No icons no nothing. This can be sorted. Shut Down -> BIOS MODE -> Load Optimised Defaults -> Save And Exit. Usually this works if not first time maybe second, Vista works fine afterwords. Is there a real way to sort this out as it is getting very annoying going through many steps to start up. thanks

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Answer Match 65.94%

Hello all!
I'm a kinda new PC tech (been dealing w/ PCs most of my life, but only been doing tech support the past couple years), and I've been working on an older couple's machine the past few days. The issue they've had is that, very occasionally, the PC will lose video; the monitor simply says "No signal". From what they've said, the PC is still running while this happens, though they have to turn it off for it to come back up. They said it even happens sometimes when they try to start the PC up; power comes on but no post appears on the screen, only the No Signal. From what I can guess, this indicates an issue in the hardware (my guesses were the mobo, cpu, gpu, or ram) but I have yet to even be able to duplicate the issue (and I've had the system in my shop for three days now). Memtest86+ revealed no errors in the memory, and I ran stress tests on the CPU and GPU (w/ Prime95 and MSI Kombuster, respectively), but everything seems to run fine (though the GPU idles at ~65C degrees, but I've read this isn't unheard of in an 8500GT, and even in the stress test, it didn't exceed 81C degrees). I opened the case up and made sure no components were loose or fried; the mobo is not touching the case, everything looks OK in there. I haven't ruled out overheating, though, because the room they keep it in is a TINY little workspace (more like a large walk-in closet w/ an outer window), and there's only about 3 fans in th... Read more

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Answer Match 65.52%

Hello all,

Ive have a Windows Vista HP laptop for over a year now, no problems whatsoever. Today, I was watching a DVD, minimized it, then my screen froze on me while the movie kept playing. I couldn't do anything then the desktop went black and couldn't do anything from there. I had to hard reboot and while it was rebooting, there was a blank screen for most of the bootup and it was very slow. Once i got onto the desktop, I kept getting this error messages saying how various programs of mine stopped working (Cryptographics, windows defender, etc). It was slow for about 10 minutes then it seemed to work fine. I restarted and I still get the same slowness, error messages. It's not completely broke as I'm using it to write this post but there is definatly something wrong here. I've done virus scans and nothing as popped up. I've tried spy bot to scan spyware and it seems to mess with Vista and make the issue worse. However when I scanned I found lots of problems.

So my question is, and sorry for being long, but has anyone encountered a similar problem or knows of a fix? Also, could someone recommend a good anti spyware program. Like I said, this is the first problem in a year and half since i got it...all stemming from watching a DVD. Thanks for your time!
 

A:Weird slow bootup and blank screen issue...please help

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Answer Match 65.52%

My laptop is pretty new and still under warranty, but i'm hoping it's an issue I can fix myself. Basically when the laptop is turned on or restarted, it stops at a completely blank screen, the lights around the power on button and the other lights around the laptop come on but nothing happens with the screen (no flickering cursors like i've seen mentioned elsewhere). The led for the hard drive flickers up but stops, I get a whirr from the dvd drive as well, but no activity with the screen what so ever.

I did attach another monitor to the laptop and when I did so, the hard drive led flickered into life and then shortly after the screen of my laptop started to work lighting up (I believe that would be the backlight coming on?), though I don't see the normal loading windows vista bar on the laptop screen but I do on the external monitor then the normal login screen appears and everything is fine with the laptop thereafter. The external monitor can be safely removed and I won't have issues again until I either have to turn of the laptop or restart it.

I have a feeling it might be a faulty bios loading things up in the wrong order, though I don't understand how attaching the external monitor corrects this. Anyway any help would be very much appreciated as I would rather try and sort it myself than go through sending it back to the manufacturer.
 

A:Acer Aspire 5738z screen blank at bootup

6 more replies
Answer Match 64.68%

HiI have Lenovo G580(59337073) with Celeron B820.is it possible to upgrade the CPU to Intel core i3(i5) 3rd generation(Ivy Bridge)? thx 

A:Lenovo G580 CPU upgrade

Hi
 
Welcome to the community.
 
Please find below the supported Processor of your system, you can use any one of them.
 
3rd generation Intel Core i5-3210M 2nd generation Intel Core i3-2370M Intel Celeron B820 (1.60GHz, 2MB) 
 
Regards,
Sameer



Did someone help you today? Press the star on the left to thank them with a Kudo!If you find a post helpful and it answers your question, please mark it as an "Accepted Solution".! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.Follow @LenovoForums on Twitter!

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Answer Match 64.68%

Can i put this "Ultrabay Graphics Card GT750M or GT755M" in my g580 lenovo?

A:Lenovo g580 question

Hi Shadowraze , 
 
Welcome to the Community Forums.
 
Ultrabay swappable drive bay in the ThinkPad range of laptop computers and some of IdeaPad Y Series laptops. Graphics cards would not be recognized by the BIOS unlike y410p/y510p . 
 
Regards
 
 

1 more replies
Answer Match 64.68%
Answer Match 64.68%

Hello, ive bought G580 2 years ago, but now is this type little low-end, so i need upgrade RAM and CPU for better, but i dont know which can i put in, my parameters from AIDA64:CPU: http://imgur.com/a/d5qiNCPUID:http://imgur.com/a/6cKA2MOTHERBOARD:http://imgur.com/a/L8dQLBIOS:http://imgur.com/a/WcaPQ North Bridge:CHIPSET1:http://imgur.com/a/eubRPCHIPSET2:http://imgur.com/a/aiEsk South Bridge: CHIPSET:http://imgur.com/a/CewhQ SPD:http://imgur.com/a/WT8fP If you need more i will send, just write me what.

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Answer Match 64.68%

I have a g580 with win 10 and ubuntu14. Problem started a day ago, i am unable to turn on the wifi in windows. The option is not even highlighted. Diagnostics told me that wireless connections are turned of so i tried FN +F5 but still no change . Drivers are uptodate. Everything is working fine on linux. Any solution.

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Answer Match 64.68%

Hello, I have an Lenovo G580 Celeron Dual core 1,8 Ghz, 2Gb DDR3, the pocessor is B830 I think.My question is what kind of processor should I upgrade from i3 series or i5 series?I have a list with a lot of models with socket G2 but I'm not sure if all are suitable.This is the list: http://www.cpu-upgrade.com/CPUs/Intel/Mobile_Celeron_Dual-Core/B830.html Can anybody help me? Thanks,

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Answer Match 64.68%

Can i put this "Ultrabay Graphics Card GT750M or GT755M" in my g580 lenovo?

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Answer Match 64.68%

I had G580 with Win10 updated from Win8. After disk replace to Samsung EVO 850 computer do not boot. Only LCD was turn on and it has silver color (background light only). When I put on it stock disk everythink run ok, but I can not access bios. Then I was remove BIOS battery to check if it will possible to access BIOS. From that moment is G580 black-screen, does not boot with stock HDD, do not install WIN10 from recovery DVD, restore button does not work, battery remove and turning on for resset does not working.. Nothig. Laptop turn ON but screen is black. Never happend this before with any laptop. I google and try almost every hint.

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Answer Match 64.68%

Hello guys, i just bought a lenovo g580, and i am not happy with the fps I am getting. I want to play Counter Strike Global offensive.I want to ask what parts can i change on my laptop so i can get a bit better fps?So my parts are: i7 2620m witch is dual core with 4 threads on 2.7 ghz turbo boostIt also has 1x2gb ram and 1x4gb ram.Video is GForce 630m and 1 tb hard drive.CPU Socket is 988B rPGAI know I can upgrade ram and get an SSD . But can I change the processor and the video card? And also is it worth getting anymore than the 6 gb of RAM.Thank you. 

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Answer Match 63.84%

I purchased a new lenovo G580 laptop last month(i5 -3210m and Windows 7 x64 home premium) and have had around 6-8 crashes.Havent installed any new software except Skype. The crashes initially mentioned only 'damageguardx64.sys' of Lenovo. However I am unable to find any fix for it. Can you pls help.

A:New Lenovo G580 BSOD error

Welcome aboard.

► First of all, uninstall McAfee. That's bad.

Code:
fffff880`09dbd268 fffff880`0106c97cUnable to load image \SystemRoot\system32\drivers\mfehidk.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for mfehidk.sys
*** ERROR: Module load completed but symbols could not be loaded for mfehidk.sys
mfehidk+0x6c97c
It is McAfee Host Intrusion Detection Link Driver. Use Microsoft Security Essentials - Free Antivirus for Windows.

► A lot of Lenovo Bloatware are there, causing problems.
Damage Guard: Causing some damages here

Code:
BugCheck 19, {22, 0, 0, 0}

Unable to load image \SystemRoot\system32\DRIVERS\DamageGuardX64.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for DamageGuardX64.sys
*** ERROR: Module load completed but symbols could not be loaded for DamageGuardX64.sys
Probably caused by : DamageGuardX64.sys ( DamageGuardX64+32b4a )

Followup: MachineOwner
Lenovo EE Boot Optimizer driver now:

Code:
fffff880`09dbd888 fffff880`0183d30fUnable to load image \SystemRoot\system32\drivers\fbfmon.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for fbfmon.sys
*** ERROR: Module load completed but symbols could not be loaded for fbfmon.sys
fbfmon+0x330f
Get rid of all those things. Follow the guide: http://www.sevenforums.com/tutorials/219576-clean-up-factory-bloatware.html

► Free up the startup.
Click on the Start button
Type “msconfig (without quotes), click the resulting link. I... Read more

1 more replies
Answer Match 63.84%

HelloI have a Lenovo G580 laptop with windows 7.I used it for about 2 years and 1 month ago my laptop diesthe laptop does not work and does not have any sign of electric. it does not work with the AC adaptor or with the battery, so the issue was in the motherboard, i bought a new motherboard and replaced the old one with the new (used), then the laptop back to  life againbut the problem is the laptop does not function with the battery, when I plugging the AC adaptor the charging lamp Lighting up and when I run the windows the battery indicator show (92% in charge) for hours and when i unplug the ac adaptor computer shuts down instantly.Please advise .Thank you !

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Answer Match 63.84%

Hello every one today i was working normaly with my laptop g580 and the laptop turned off like when you unpluging the charger. I try to turn it with the charger/battery/both without any luck. No sign or light work . I make some solution like hard resset, pressing the button for 30s .... without any luck. Any sugesstion to fixing it even opening the laptop?

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Answer Match 63.84%

Hi  Please tell me the maximum Size supported by Lenovo  G580 20150?. Thanks .

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Answer Match 63.84%

Hi,
I would like to know if my laptop is compatible with Windows Vista SP1 x64.I tried to install it,but when i rebooted the first time,it gave me a blue screen.I can't even boot into Safe Mode,or Last Known Good Configuration.I know Vista SP1 is compatible with UEFI,right?

A:Lenovo G580 20150 compatibility

Do not worry about compatibility. You must meet the minimum requirements.
What is windows vista?
Scroll a bit down the page
Then click on Vista Premium
https://www.thomas-krenn.com/en/wiki...s_in_UEFI-mode

27 more replies
Answer Match 63.84%

 ?  ?  ? My Lenovo G580 says "Lenovo" and didnt want to startup. I had try really many tutorials, i ude this pc for my school and i really need it to works please help me guys???? 

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Answer Match 63.84%

Hey, I'm currently using a G580 Lenovo laptop.One day I played my laptop and supricely it just turned off, so I turned it on again and once I typed my password to access the PC it turned off again, so I got the battery out the PC and waited five minutes, after I got the battery back I pressed the power button and nothing happened, no lights, no noice, nothing, just not turning on. I tried to find my problem on the internet and I found a youtube video how to fix that: get your battery off with your charger, press the power button 1 minute, get back the charger into the pc and press the power button and ta-dam! It's working. Well no, I did everything and it didn't solve my problem. Any ideas?

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Answer Match 63.84%

Recently bought a new Lenovo G580 to replace my old decrepit Toshiba. It worked fine for a couple of days, but suddenly started BSOD-ing as I began to use the laptop more and more.

I have noticed it is more susceptible to BSOD-ing when I am running Bit Torrent. Although it seems to wait until it strikes, luring me into a false sense of security and then crippling me.

I ran BlueScreenView, as I have seen many people mention it on various forums, including this one, and the such and it gave me these results. Sorry if this is not the accepted way of throwing out these results, but I am unsure what I am doing.

093012-22042-01.dmp
30/09/2012 13:57:08
DRIVER_IRQL_NOT_LESS_OR_EQUAL
0x000000d1
00000000`00000028
00000000`00000002
00000000`00000000
fffff880`019ad6fd
NETIO.SYS
NETIO.SYS+106fd
x64
ntoskrnl.exe+7f1c0 C:\Windows\Minidump\093012-22042-01.dmp
2 15
7601
280,808

I have put it on here in its entirety but I dont really know what this is either. Download Dump file.txt from Sendspace.com - send big files the easy way

Posted on Reddit as well, but I have yet to receive any help there. :( Laptop keeps BSOD-ing. Think it may be torrent related. : techsupport

Pretty brain dead computer wise, so sorry if this is unreadable/invokes facepalms all round.

Any advice or help would be very much appreciated as I have no idea what I am doing. If all else fails I suppose I can send it back.

Thanks in advance.

A:Lenovo G580 repeated BSOD-ing

Hello,

Take a look at the following link and perform the requested steps.

This will give us more information to help diagnose your issue.

http://www.techsupportforum.com/foru...ta-452654.html

4 more replies
Answer Match 63.84%

Hi
I have a Lenovo g580 with windows 7 home premium 64 bit, whenever it goes to sleep, in whatever way, I get a black screen telling me that windows did not shutdown successfully.
I have completed a system restore to factory settings and downloaded and installed all updates. I have also run all Lenovo diagnostics to no avail.
I have changed the settings in power options, the bios has no power option.
I would appreciate any help
Many thanks

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Answer Match 63.84%

I own a lenovo g580 20157 model laptop. I am facing issues like its heating up a lot while playing games.i started facing all this problems after i updated the bios to 62cn40ww. Now i face fps drops. the games i used to play on my laptop with old bios, now started lagging. I also can't find the old bios file on support page. kindly advice.

A:Lenovo G580 20157 Performance.

Hi Puneet,
 
Welcome to Lenovo Forums.
 
We are really sorry to hear about the issue you are facing.
 
Firstly, Check BIOS? Sometimes a BIOS has fan speed controls.
 
This is normal as the game is running and full GPU is utilized, if the temp increases more than normal.  I suggest you to use the Laptop by placing it on a flat surface for good ventilation.
 
Please go through the below link to understand about Safe Temperature range for CPU?
 

Click Here
Click Here

 
You can refer the below thread for BIOS downgrade
 
Click here
 
Hope this helps.
 
Regards,
Shashi Kumar
 
-------------------------------------------------------------------------------------------------------------------------------------------
Did someone help you today? Press the star on the left to thank them with a Kudo! If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! 

8 more replies
Answer Match 63.84%

While charging my lenovo g580, for first couple of minutes it gets charged but after that it stars to toggle bw charging and not charging msg continuously.https://m.youtube.com/watch?v=MmYNPzxg0xoAbove link shows the problem

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Answer Match 63.84%

The error: Intel UNDI, PXE-2.1 (build 083)Copyright (C) 1997-2000 Intel Corporation For Atheros PCIE Ethernet Controller v2.1.0.9(08/12/11) Check cable connection..!PXE-M0F: Exiting Intel PXE ROM. Can anybody help me with this?

A:Lenovo G580 PXE-M0F: Exiting Intel PXE ROM.

Hi and welcome to the communityIf any removable disk such as flash pen drive is inserted, then please remove it. Then try the procedure below.If you are trying to boot from the hard disk, Then please press F12 at lenovo screen after pressing power on and select the hard disk as the temporary boot device. This is temporary. For permanent go to bios setup utility by pressing F2 or F1 and place hdd in the first place




Ishaan Ideapad Y560(i3 330m), Hp Elitebook 8460p!(i5-2520M) Hp Pavilion n208tx(i5-4200u)If you think a post helped you, then you can give Kudos to the post by pressing the Star on the left of the post. If you think a post solved your problem, then mark it as a solution so that others having the same problem can refer to it.

9 more replies
Answer Match 63.84%

Hi
I have a Lenovo g580 with windows 7 home premium 64 bit, whenever it goes to sleep, in whatever way, I get a black screen telling me that windows did not shutdown successfully.

I have completed a system restore to factory settings and downloaded and installed all updates. I have also run all Lenovo diagnostics to no avail.

I have changed the settings in power options, the bios has no power option.

I would appreciate any help

Many thanks
 

A:Lenovo G580 Sleep Problem

6 more replies
Answer Match 63.84%

Hello.

I have a Lenovo G580 with Windows 8. I have a weird problem with audio. If the default audio is set as internal speakers and I plug in my headphones the sound just keeps coming from the internal speakers. But if I set the headphones as default, I can switch between the speakers and headphones as I want and there is no problem if only I play music from my computer.

If I try to play something from my browser, however, the sound only comes from the internal speakers and connecting the headphones does nothing. Except (and this is where it gets weird) if I play something from my computer first using the headphones. Then I can play anything from the browser and hear it through the headphones as long as I don't plug them out. If I plug them out, the sound switches back to the internal speakers and trying to plug in the headphones again doesn't do anything. So I have to play something from my computer again with the headphones plugged in and then switch to my browser to again play everything through my headphones.

What's wrong with it? Any way to make it work as it should work?

A:Lenovo G580 audio problem

Hi lenny111, first question would be what make of audio chip and have you downloaded the latest 8.1 drivers?

10 more replies
Answer Match 63.84%

Hi.I have a G580 laptop, and its gets my gray hair :-) The keyboard is working very strange, the number keys dont work 1-2-3-4-5-6-7-8-9-0, the numlock is not working eighter, i have to enable capslock the write smalle letters, i cant log into windows because my password is with numbers, i have tried to clean my laptop twice, every time it come up with a windows default account wich i don know the password for, i cant boot up in safe mode because i dont have the right paasword. As you can see i am pretty stocked her.. Please Help....

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Answer Match 63.84%

Hello I have problem with bios update i have Windows 10 Pro 64bit (Installed yesterday) and i cant update bios because TDK error 255, i try run program on W7 64bit, W8 64bit and W10 Pro 64bit, but program doesnt run properly, so do you have any tips ? I was trying to run in Diagnostic mode, Safe boot etc..., but nothing happens.Another solution is Flash bios, but i am not Proffesional in bios, so i am worrying about crash my laptop, if i do it wrong my laptop will doesnt run, so i if you have any good guide how to do it right please help me.Thank for comment. Picture of error: http://imgur.com/AMZcV85 Specs from CPU-Z:CPU: http://imgur.com/a/3O3unMainboard: http://imgur.com/a/0I4m8 

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Answer Match 63.84%

Hi I've lost my antivirus on my laptop, any suggestions on what should I do?

A:lost protection on my G580 Lenovo

What do you mean by "lost" exactly? Did your license expire?

10 more replies
Answer Match 63.84%

Hi, A small amount of water was spilt over the keyboard. It was promptly soaked up and computer worked fine for two hours. Some of the keys are no longer working (space, b, n and arrows). The computer is working fine and external keyboard is fine.Any ideas of how to get them working again? They have been removed and all looks dry. Thanks

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Answer Match 63.84%

Really frustrated after buying Lenovo Y700 15ISK recently. All drivers updated even applied steps from this post but still randomly screen goes blank (Black screen) while the power is still on. Also observed that harddisk light blinking turns off too after this. Is it hardware related issue?Please help to resolve it.

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Answer Match 63.42%

Hello, The Problem:Recently I installed Ubuntu 14.04.1 LTS  to my HDD in UEFI mode. Soon I found out that I could not access the BIOS using F2, but F12 allowed selection of boot device. Reinstalling Windows, I found out that the boot menu still had the Ubuntu entry and I still could not access the BIOS. I searched on the web for a solution and before I could manage to find a proper one, I managed to delete both the ubuntu and windows boot manager boot entries, still locked out of bios. This time I could not boot into any OS, could not access bios using f2 nor access boot menu using f12.  The Solution:There was one last hope, during boot I noticed that PXE (Boot via ethernet option was still showing).Note: This solution requires you to update the BIOS. This is a very risky procedure, so proceed with caution. This will also probably void your warranty. If you can access boot menu (F12) and want to regain access to the BIOS (F2), boot into Windows 7. Install a bios update for your laptop (specifically for your laptop) available at The Lenovo Support Site. The oldest BIOS (probably for Windows 7) is preffered. If you donot have access to windows 7, perform step 2 and boot into the created ISO by creating a bootable CD or pendrive. Then goto step 11.If you can't access F12 and F2, cannot boot into OS, but can boot via Ethernet (there should be a message about trying Atheros Ethernet PXE Boot during startup), start from step 1. Perform the following steps on a s... Read more

A:Lenovo G580 cannot access BIOS after installing Ub...

Update: Even in the newest BIOS Update 62cn97ww (for Lenovo G580), Ubuntu causes the same problem. I came across a solution on the internet, that works without having to update the BIOS if Ubuntu can be accessed. To fix it, boot into Ubuntu (should be installed on the system), start Terminal and type in the following commands:sudo grub-install
sudo efibootmgr -b 0 -BReboot and F2 should work. BIOS should be accessible through F12>Tab>Setup also. Ubuntu will boot no more but can probably be fixed.

8 more replies
Answer Match 63.42%

Hi,
My daughters laptop has me baffled. It started with a blank screen issue, which I solved with a system restore. (theres was nothing of importance on the hard drive) I did try taking the battery out and after replacing holding the start button for 30 seconds first.
All appeared fine untill I shut it down. There was a massive 186 windows updates to do, which was expected after rolling back so far...
The issue now is a I get this message on the screen "failure to configure updates, reverting changes. do not turn off you computer. I get stuck with this screen with no change, I even left it over night.
I haven't managed to find the safe boot option with this Win 8 machine, I tried the F8 key on start up but no joy.
Has anyone solved this problem before?
Thanks in advance
Marty

A:Lenovo G580 Win 8 laptop update issues

Did you revert back from windows 10?

1 more replies
Answer Match 63.42%

i have worked with this laptop for over two and half years without any difficulties but now for over 5 months, when it shuts down or restarts, it powers up the system with power lights on but shows black screen. when i try to open it, the hard disk is always hot but still nothing. when i remove the CMOS battery and put it back, it takes like 5 minutes and it displays. i dont i understand the sickness need your help thank you.

A:Lenovo G580 laptop powersup the system but does no...

You need a tech to assess it. Impossible to troubleshoot without doing tests and observing.Eg. Fan - starts up, continues after boot up runningPower adapter voltage etc or other power issues. Air flow and likely more.




T520 Model 4239 Intel(R) Core(TM) i7-2860QMbr>; Nvidia NVS 4200M Windows 7 Home Prem - 64bit w/8GBZ70-80 I7 - 5500U 16GB GB - 1TB HD Window 8.1 64bit FHD 17.3 inch Display, Nvidia G840 w/2GB memory

1 more replies
Answer Match 63.42%

i have worked with this laptop for over two and half years without any difficulties but now for over 5 months, when it shuts down or restarts, it powers up the system with power lights on but shows black screen. when i try to open it, the hard disk is always hot but still nothing. when i remove the CMOS battery and put it back, it takes like 5 minutes and it displays. i dont i understand the sickness need your help thank you.

A:Lenovo G580 laptop powersup the system but does no...

You need a tech to assess it. Impossible to troubleshoot without doing tests and observing.Eg. Fan - starts up, continues after boot up runningPower adapter voltage etc or other power issues. Air flow and likely more.




T520 Model 4239 Intel(R) Core(TM) i7-2860QMbr>; Nvidia NVS 4200M Windows 7 Home Prem - 64bit w/8GBZ70-80 I7 - 5500U 16GB GB - 1TB HD Window 8.1 64bit FHD 17.3 inch Display, Nvidia G840 w/2GB memory

4 more replies
Answer Match 63.42%

hi, i just updated my windows 7 to windows 10. should i update my bios?i see no update for windows 10, the latest is only for windows 8.1.this is the current bios i am usingSMBIOSBIOSVersion5ECN39WW(V3.05)thanks

A:lenovo g580 20150 latest bios.

My rule of thumb with BIOS updates is "if it is not broke, do not try to fix it" because there is always an inherent risk that a BIOS update can fail, and if so, leave  the system bricked (dead) requirnig a new motherboard, and there does not appear to be anything in the latest updates readme.txt other than specific fixes for Windows 8.1... So I would hold off. Summary of changes
==================
General Information:
Fixed:
1. Modified small number keys (such as the key U, I, O) matrix for win8. Cheers, 

1 more replies
Answer Match 63.42%

Model: 20157/2689Lenovo G580Windows 7 and Ubuntu 14No wifi card detected in device manager and intel proset gives error driver not installed.?

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Answer Match 63.42%

Hi all, I've run into an issue with my laptop  Lenovo G580 that has Windows 10 Enterprise 64. I am not able to read CDs and DVDs. When a DVD is inserted, "Choose what to do with removal devices" comes up. When I click that, the error message "E:\ is invalid drive" shows up. Please help. Thanks and regards,John

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Answer Match 63.42%

Hi there all, Recently I got a Lenovo G580 (2189).Because I need WiDi (wireless display) options I bought a Intel Centrino Advanced-N6230 wireless card. After installing this hardware an error showed up at the startup: error 1802 ... unauthorized etc etc. I did not know about Lenovo - Bios and whitelisting hardware. Anyway this simple question remains. Which Intel Wirelesscard can I use with this laptop in order to work properly.Cause I don't want to hack the bios Cheers,Marlon

A:Lenovo G580 replacing wirelesscard not succesful -...

Hello and welcome,
 
I'm more familiar with ThinkPads, so please double-check anything you read in this post...
 
The problem with the white list is that a wireless card has to have a Lenovo FRU number.  It isn't sufficient to be an Intel XYZ board, it has to be an XYZ with the firmware ( the PCI subsystem ID) modified for Lenovo.  Reputable vendors will list the FRU if the board will play nice with the white list.
 
Take a look at the hardware maintenance manual for the G580, page 102l.  It lists an Intel 6150NX with an FRU # of 20002543.
 
Lenovo G480, G485, G580, G585, G780 Hardware Maintenance Manual (English)
 
As I said, this isn't my field of expertise (if there is one...) but maybe this will at least get you started.
 
Z.
 
 

9 more replies
Answer Match 63.42%

Hi all,is there a way to order new original sticker for Lenovo G580 (like this one on picture)?I have new, very good G580 laptop (model 20150) and I am very satisfied. I replaced the CPU and put the new i7 3610QM in it, 8GB of RAM and SSD. The only thing that tore and which bothers me is sticker. xDIf anyone from Lenovo can help me with this, I would be grateful.  

A:Lenovo G580 - where to order original sticker?

Hi Wind,
 
Welcome to Lenovo Forums.
 
It really feels something amazing when people are concerned about stickers more than issue. I can honestly say that i haven't tried it. However if you asked me to guess I would suggest you to contact the nearest service center for futher assistance.
 
Hope this helps. Let us know how you get on.
 
Regards,
Shashi Kumar
 
------------------------------------------------------------------------------------------------------------------------------------------------------
Did someone help you today? Press the star on the left to thank them with a Kudo! If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! 

2 more replies
Answer Match 63.42%

Hello,Recently I have reinstalled Windows 10 updated from 8.1 (where everything was OK) to clean Windows 10 installation (changed HDD to SSD).Everything is fine, except one single issue - integrated camera is not working.- Camera indicator is always on (white LED is always turned on)- There are NO imaging devices in Device Manager- In Device Manager is one warning - Unknown USB Device (Device Descriptor Request Failed), Location: Port_#0006.Hub_#0005, with status with error code 43. Is there any way to solve this problem? If you need any additional info, I am here to provide Thank you in advance!

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Answer Match 63.42%

Hey guys, thanks in advance for any help or advice (I'm currently compiling my zip).

I don't know what the cause of the problem is, but I have some ideas. I will start by explaining the problem, and how it arose.

Playing Minecraft, I mined some dirt and horizontal blue lines / squigglies appeared on my screen. Moments computer went to BSOD, but then rebooted normally. Tried again, and the same problem occurred. I've played Minecraft before; but it could have something to do with the new update.

I recently installed windows recommended updates, the problem had not occurred before this. I also recently installed Daemon Tools Lite. I don't think it's a software conflict...

I got the blue lines, but my computer did not shut its self off. After a few moments I manually powered down. After waiting I attempted to reboot: The screen turned on, but displayed only black. I took out my battery, rams, hd, and unplugged for a while. After replacing, it booted up and the screen worked.

Prompted to initialize windows repair prior to bootup, I accepted. Not long into the diagnostic vertical green/brown lines appear. Computer did not crash... Diagnosis found no problem. Started it up, ran some freeware diagnostic tool, and it crashed halfway through. Boot up = black screen. Took out hd, let it cool down, replaced, pc boots up.

--

I read that it could be a power supply problem causing this. Is it possible? To me it doesn't make much sense, but the DC adapter did fail to w... Read more

A:Blue Horizontal / Green Vertical lines = BSOD / Blank Screen Bootup.

A registry scan indicates many errors. Fixing these help or cause more problems? I've never done it before.
Running sfc scans now [picked up nothing, ran 2x], then will update graphics card. Will post results.

Sorry if this thread was jumping the gun on an easy solution... but when it didn't want to start up the first few times, I became quite concerned.

After uninstalling my my nvidia drivers, before re-installing, the blue lines popped up again after the required reboot. This time they didn't cause the computer to crash, so I shut it down. I'm going to wait a while, as this seemed to be a temporary fix for the problem last time, and then install the new driver.

After waiting a boot resulted in the all-too familiar Black Screen (no splash, dos writing, or mouse pointer. But light is emitting from screen). I'm going to shut it down, and leave it off for a few hours (give it proper time to cool off).

12 more replies
Answer Match 63.42%

Hello Fellow Forum Surfers,

I was wondering if its just my computer or perhaps I did something wrong once on the keyboard. My computer takes a long time to boot up, whether I start from a power off state or merely restarting after installing a program. Here's the sequence that I timed with a stop watch:

Switched ON: start at 0 second

Bios Screen flashed: 3 minutes 54 seconds after Switched ON

Loading Windows XP Pro Screen: 4 minutes 5 seconds from Switched ON

Windows Log ON Screen: 4 minutes 28 seconds from Switched ON

I'm using an HP Pavilion 8853
Pentium 3, 1 Ghz
256 SDRAM

All my drivers appeared OK. Between Switch ON and Bios Screen flashed, my monitor is blank, the hard disk light remained ON but without the usual hard disk noise (it is normally noisy which I didn't mind.) Once it got to BIOS splash screen, it just zipped to Windows Log On Screen without a hitch. The problem is during the time between Switched ON and BIOS Flash Screen. It's a mystery to me why it has to do this. This almost four minutes of delay is rather long.

Please post your comments whether you think it will work or not. I will appreciate it and will try it, anything to remove this 4 minutue delay.

Best regards to all,

XPUser2002
 

A:[Resolved] Blank Screen and Long, Silent Bootup {sandisk flashcard reader}

8 more replies
Answer Match 62.58%

Hi,   I had upgraded my Lenovo G580 to windows 10. Everything working fine except dolby audio and touchpad scroll. Volume is too low when it is 100 and also touch pad scroll is not working. In previous version i have problem in wifi now it is working fine in windows 10. Kindly update the audio and touchpad drivers for windows 10 or give any suggestion to fix this problems.

A:Lenovo G580 windows 10 dolby driver and touch pad ...

Dear kathir26,
 
Thank You For Contacting Lenovo.
 
Kindly be informed that the Windows 10 Drivers For your machine model G580 arent released yet so you can follow up on our Website to find the driver needed once they are available.
 
http://support.lenovo.com/us/en/products/laptops-and-netbooks/lenovo-g-series-laptops/lenovo-g580-no...
 
 



Did someone help you today? Press the star on the left to thank them with a Kudo!If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.Follow @LenovoForums on Twitter!

9 more replies
Answer Match 62.58%

I bought my Lenovo G580 more than 3 years ago, and it came with Windows 8.
For a certain reason, my coworker installed on it windows 7.
I tried to restore it to the original image by using the Novo OneKey Rescue button next to the power button... but unfortunately it didn't work... when i press the Novo button, four (4) choices appear on the screen:
- Normal Setup
- BIOS Setup
- Boot Menu
- System Recovery
When i press "System Recovery", windows 7 starts normally without recovering anything...
Is there any way to restore my Laptop to the original factory software???
Thank you in advance...
 
Mod's Edit: System model added to the front of Subject line to improve visibility / clarity.
 
 

























images.jpg ?12 KB

A:G580 - Lenovo OneKey Rescue button is not working ...

Your One Key Recovery (OKR) button is working, but most likely the recovery partition that contained the necessary files was removed or destroyed during the install of Windows 7.You have a couple of options:1. Contact Lenovo Support by phone, ask if the recovery DVD's are still available and purchase them, it is a reasonable price...2. Purchase the retail DVD of Windows (7, 8.1 or 10) and perform a fresh install.3. Pick a Linux version you like - download and burn to DVD, then install from media.I personally use Windows 10 Pro and Linux Mint (Dual Boot) on my G580 with no hardware issues in either OS... Really like some of the applications that Linux has, and the fact that it is completely free to use.Good luck.CB

3 more replies
Answer Match 62.58%

Hi

I got a new Lenovo G580 laptop which did not come with any pre-installed OS. I installed Ubuntu in UEFI mode (I had not disabled UEFI/Secure Boot). Later I installed Windows 7. During installation it asked me to format the entire format as it did not recognize the GPT partition. Accordingly without thinking twice I erased the entire HDD and installed Windows 7. Now I am unable to enter into BIOS

Things I have tried:
Tried with F2, F1 and Delete keys while booting
Tried removing the battery and booting while pressing the above keys individually
Tried removing the battery and adapter, held the power button for 1 minute
Tried removing the battery and held the power button for 1 minute while the adapter was plugged in
Tried pressing F12 and going to the APP MENU but I can only see "Diagnostic Splash" Nothing else and in that diagnostic splash screen I see that the System BIOS is "shadowed"
How can i gain access to BIOS so I can disable UEFI and install Win 7 and Ubuntu side by side
 

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Answer Match 62.58%

I noticed that new drivers were released for G580. The drivers (Lenovo Enegry Management Driver) canot install because when the installer starts up, it immediatelly closes. Do I have an issue somewhere? Windows 10 (1511, Build 10568.17)Lenovo G580 (20157)

A:Lenovo G580 Windows 10 ACPI Driver not installing?

hi acemod13,
 
I looked at the Lenovo Energy Management driver for Windows 10 and upon observing the installer behavior, it extract the ACPI driver files (58KB) to C:\ProgramData\Lenovo\ACPIDriver (this may explain why the installer closes right after extracting).
 
If you're seing an Unknown Device in the Device Manager with an ACPI hardware ID (see image below) then try to update the driver manually and point it to the C:\ProgramData\Lenovo\ACPIDriver folder
 - Sample image
 
If you're unable to see the driver files, I've uploaded them here.
 
 
Let me know how it goes.
 
Regards

2 more replies
Answer Match 62.58%

hello
my problem is very confusing
every time i plug in a usb for android device it says it's not recognized by windows however the mobile or the tablet are charging via the USB but i cannot access the memory card
i tried installing intel USB driver , ADB driver but still no response
i use windows 8.1 last update was 3 days ago

A:android devices aren't recognized by my lenovo G580

Originally Posted by Zaref


hello
my problem is very confusing
every time i plug in a usb for android device it says it's not recognized by windows however the mobile or the tablet are charging via the USB but i cannot access the memory card
i tried installing intel USB driver , ADB driver but still no response
i use windows 8.1 last update was 3 days ago



Try Wondershare MobileGo free trial. After it installs the proper device drivers you should be good to go and under no obligation to buy.

[OFFICIAL] Wondershare MobileGo for Android: Android Manager

2 more replies
Answer Match 62.58%

Please assist as I did the following steps to access the BIOS, it hangs:1. Shut down the computer2. Press the "Recovery Button" NOT THE POWER BUTTON (A small round button with curve arrow sign which is located on the left side of the Power Button just next to the dust removal opening on the left side of the laptop)3. Selected the BIOS Setup and nothing happens. I cannot even choose the boot option. If I put a pendrive with ubuntu, It picks it up, but not the Windows pendrive.My original HDD has bad sectors and cannot clone it. Any Ideas on how to help me?

More replies
Answer Match 62.58%

Hello All,
 
My Lenovo Laptop, Lenovo G580 Model 2189, was upgraded from Windows 8.1 to Windows 10. Up until then I had been using Lenovo Solutions Center (LSC) and the Backup utility within it.
 
Now post the upgrade the Backup option has disappeared from the LSC. I am running LSC Version 2.8. 
 
I upgraded to LSC 3.x after reading somewhere that I should do this if I have upgradred to Windows 10. Then the only option I got was the periodic hardware scan for problems. So I downgraded again to LSC 2.8.
 
Will LSC Backup work under Windows 10 ?
Is there a Windows 10 version of LSC I can download that does have the backup option ?
 
Thanks All
John.
 
Mod's Edit: System model added to front of Subject line to improve visibility / clarity.
 

A:G580 - LSC Lenovo Solutions Center - Missing Backu...

Yes I have upgraded to LSC 3.3.002 and File Backup Utility has disappeared.

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Hello everyone,I have an issue with my lenovo g570 laptop, when I turned it on,but the screen show me nothing ! it's just blank, although the power is light and I can hear the sound of the fan working properly,I tried the power drain, checking the RAM but still not working. I also tried to connect it to an external monitor and it's working fine. Can anyone help me?

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I have a G500 Ideapad that will not boot or boot to the bios no matter what I try. It goes directly to a blank screen (back light is on monitor but nothing appears) no matter which button I push to turn it on. The Lenovo screen does not appear. I have removed everything including the hard drive, reseated the ram and the processor and have even unplugged the cmos battery after removing the main battery for days and it still will not go to bios. This happened two other times but I was able to get it to go to bios. I have upgraded from win 8.1 to 10.

I tried the hard reset. Nothing. I even tried to put another hard drive from another computer in but still get that maddening blank screen right after turning on. Trying Fn + F1 or F2 does nothing. I would love if someone has some idea I can try to get to the bios I have not tried.

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Hi there. I'm just hoping that I can find the solution as soon as possible. So I tried playing some casual games yesterday and all of a sudden the game froze and the image started tearing apart. Next thing you know it, the screen went blank. So I force shut down it and reboot, but after the Lenovo logo, the screen goes blank. There's a faint glow, but there's no image or cursor. Could it possibly be that the GPU crashed and there's no graphic to power the display? Or should I try entering Recovery Mode or Safe Mode to switch the display graphic to Intel HD? Besides, how do I enter Safe/Recovery Mode since I'm on Windows 10. Any help would be much appreciated.  

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Well, as the topic suggests, my laptop has a blank screen after the lenovo logo when I power it on. The only thing that shows up is a blinking underscore. Please help.

























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Answer Match 62.16%

what is causing my screen to go blank/black then back on(or not) and I have to restart??
 
Mod's Edit: Additional information added to Subject line for clarity of issue.
 

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Dear All,

I just got a Lenovo T61 Lap from a friend and trying to fix, the problem is when I turn on that Lap I got a blank screen, I tried it on a good working external monitor I got a coloured screen please see pics. Please guys advice me as soon as possible what to do and what is a symptom of this problem. Thank you.
 

A:Blank screen on Lenovo Thinkpad T61

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I was trying to remedy the "plugged in but not charging" problem, clicked on something in the power section in a screen that came up after clicking on the power icon, and the screen went blank. I tried re-starting. I removed the battery and AC and held the power button for 30s. No change. When I power up, everything seems normal until the Lenovo splash screen comes up, the spinny dots start going, then the screen goes blank and stays blank. If I pull the AC, the screen  blinks on for 0.1 second before the machine dies. HELP!

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I was trying to remedy the "plugged in but not charging" problem, clicked on something in the power section in a screen that came up after clicking on the power icon, and the screen went blank. I tried re-starting. I removed the battery and AC and held the power button for 30s. No change. When I power up, everything seems normal until the Lenovo splash screen comes up, the spinny dots start going, then the screen goes blank and stays blank. If I pull the AC, the screen  blinks on for 0.1 second before the machine dies. HELP!

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My Lenovo g580 webcam is not opening as in device manager its showing yellow Exclamation on driver which says that: Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)Please help as i had many things but its not helping.Do suggest.

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Answer Match 62.16%

Hey All,
I have a LENOVO G580 2689 Laptop. It has:

Intel Core i3 2.40GHz (i3-3110M)
DDR3 (4GB)
No hard drive
Windows 8 sticker.
I would like to install a 1TG Hard drive. Which hard drive is compatiable with this laptop? Also it has a Windows 8 sticker underneath the laptop but the Windows 8 serial key is not present. Where can I find the licence key for this machine? Are they stored in the BIOS/motherboard?
 
Thank you in advance! :-)

A:Which hard drive to install on a LENOVO G580 2689 Laptop?

Try this for the HDD: http://www.amazon.com/Laptop-Hard-Drive-Lenovo-G580/dp/B00M4OGZQI. As for the windows 8 serial key, I don't know. My lenovo Y410p doesn't have the serial key on it, but I had no problems installing windows 8.1.

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Answer Match 62.16%

Hi, I have lenovo G580 20157 laptop with windows 8 pro, i found a bios update 62cn97ww on support site but when i restarted my laptop and run the 62cn97ww update it just hangs and does not respond. kept ideal for long time to restart but no response. Any help on this?

A:Lenovo G580 20157 bios 62cn97ww update problem

hi adarsh_savant,
 
I think you may have concern in this thread,
http://forums.lenovo.com/t5/Lenovo-3000-and-Essential/G580-Bios-update-problem/m-p/1199186/highlight...
 
Here the suggested solution from neokenchi that helped.
 
1. Boot into the BIOS by repeatedly tapping F2 on startup
 
2. In the BIOS, navigate to the Boot Tab and set UEFI to Disabled or Legacy then press F10 to save and exit. When
the computer reboots, check if you still get the errors and/or if you're able to boot into Windows.
 
3. If same problem, leave the changes that you made on Step 2 and attempt to re-install Windows via a Windows 8 recovery drive or OneKey Recovery button (note that this will wipe the computer to factory settings)
 
Hope this helps,
Cheers!



Did someone help you today? Press the star on the left to thank them with a Kudo!If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.Follow @LenovoForums on Twitter!

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I bought laptop 4 years before and it was good experience no maintannce cost or no issue till the date, but suddenly it stopped working. When I took the laptop to near by service centre they dismantled and tested the components and they are asked me to change a new mother board , really I could not understand what is the problem. How much will be costed , if I take my laptop to near by lenovo service centre ? May I know the maximum consuling charge , and I am just expecting everything should be fixed in front of me ?( place : India, chennai, sholinganallur ) 

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Answer Match 61.74%

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Yesterday I had this issue with my Lenovo R400 and I alredy solved but i want to post the solution on this forum for other people.  The ProblemMy laptop entered in hibernation mode and in the morning that i tried to turn it on it didnt. I pushed the power button i see the lights of 1 and A turned on and off twice, but didnt show the boot screen.. The screen was blank doing nothing. Solution 1Disconnect the power cable and battery and push the power button 11 times and in the 11th push the button for 30 seconds. Connect power and push power button. Then you can connect the battery. Solution 2 (The one that helped me)Removed the power cable, the battery and the internal battery of CMOS and let it disconnected all for 15 hours. I dont now the exact time that it have to be disconected but i read a post saying 15, maybe with few hours if enought.  Then you connect the cable and push F1 (until beeps)  and turn on the Laptop to enter in Supervisor Mode to set date and time F10 and exit. Connect the CMOS's battery and normal battery and is all. WARNINGIf you reset the CMOS and the laptop have a Supervisor Password enabled and you dont have it  you will be in big problems. Mine laptop didnt have it. I was luck because i didnt know it. Without the Supervisor password you cant set the date/time and the laptop wont boot again. You will need to change the MotherBoard. Or maybe you can find another solution but wont be easy. So be carefull about... Read more

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My two year old Flex 2 suddenly wont turn on.   The power button lights up and the fan starts but the screen remains black.  I have let the power drain completely (you cannot remove the battery)  pressed the power button for 15sec x 4 then connected to the charger and still a blank screen.   the last timed I did attempt a "hard restart", everytime I held the power button a loud bleep occured which stopped when I let go of the power button.   Its warranty has expired and im not very knowledgable.  I am happy to send it away to be looked at, just dont know the best place to send it in the UK.  Any help?N

A:Lenovo flex 2 will not start, Blank screen

Hi Nigs,
 
Welcome to Lenovo Forums.
 
I would suggest you to visit the nearest Lenovo service centres for further assistance.
 
Good luck  Let us know how you get on.     
 
Regards,
Shashi
 
Tap that kudos button if I helped  If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! 

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Answer Match 61.74%

Well, as the topic suggests, my laptop has a blank screen after the lenovo logo when I power it on. The only thing that shows up is a blinking underscore. Please help.
 
Mod's Edit: System model added to the front of Subject line to improve visibility / clarity.
 

























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A:100 15iBD - blank screen after lenovo logo

Hi Daisuke , 
 
Welcome to the Community Forums. 
 
Would you have the machine number ? Check on the machine number from the sticker or check it from here ,just keep your serial number confidential.
 
Best way to proceed is to isolate the issue . You can shutdown the PC and unplug the ac adapter , remove the battery (if removable) and press and hold down the power button for 12 seconds to drain remaining power . 
Use the Novo button instead to turn on where you expect to see the Novo Menu . Choose BIOS set up and verify if the harddrive is detected . You can F9 to reload defaults and F10 to save and exit. 
 
If the BIOS screen and tabs are working then we are safe to conclude that on the machine level , the laptop is working so that would now lead us to Boot issue either bad windows start up or bad display driver. 
 
Try to connect it to any available external monitor  ( press any FN keys to toggle if needed ex. FN + F10 ).
Any display on the external?  How is pressing ctrl alt del , any changes ? Tap on caps/ num lock ,see if any indicator led going on off too. 
 
Update us how it goes. 
 
Regards
 
Mod's Edit: System model added to the front of Subject line to improve visibility / clarity.
 

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Answer Match 60.9%

I have Lenovo c260 all in one pc - had for one month, after logging in screen then goes blank and does not come on at all, problem only started when speedupmypc pop up appeared and seems to have taken over. I have mcafee security installed as standard when purchasing, is computer corrupted?Thanks for any help you can provide

A:Lenovo C260 AIO hybrid system screen blank after log in

Have you tried booting to safe mode?

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Answer Match 60.9%

Hi. Just a few days ago, I purchase a 14.5 inch wide Lenovo IdeaPad 100s. I also own a TEAC Screen/Monitor, which I connect them together with a HDMI cord to have dual monitors. Recently, while I was playing a game on my computer, my screen just flashed white, and stayed white, but my other monitor (which I have them to be extended for more room) was completely responsive. I turned off my computer by holding down the power button until the charging and power button were both off, then switched it back on. Instead, the computer appeared to be on (the power and charging lights were switched on) but the screen was just blank and black and my dual monitor (the TEAC television) acted as my one and only monitor. I logged on and went to my settings, to check if there were any signs of my laptop screen working, but there wasn't it only said my TEAC monitor was the only screen I had. Any help of what I can do?  (NOTE: I use Windows 10)

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Hello, I am having a very big struggle with turning on my laptop to show a display. People have said that I should get a VGA or a HDMI cable and connect it to a monitor so I have done that. Some have said press take out the battery and charger and press the power button for 40 seconds then put the charger and battery back in, that I have tried. Lastly, they have said to press the NOVO button on my laptop (A button that is only on Lenovo laptops) but unfortunately, all of these suggestions have not seemed to help.

The laptop does turn on but the display does not come on so its just a black screen, sometimes though you can get a display and after that when I hibernate or shut the laptop down it will begin to not show the display again unless I am lucky and it turns on. Does anyone here have any other suggestions that could help?

Thanks!

A:Lenovo Z580 Blank Screen on Startup Problem!

Hello Kitkat4life and welcome to the sevens forum:

1. Can you get into safe mode, try and see if it does it in safe mode.
2. When the laptop does come on have you tried to run your anti-virus to see if you have a virus.

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Answer Match 60.9%

Lenovo z500. Windows 10. When I turn on screen is black. Nothing showing. No cursor or flickering. Can hear computer Tring to boot and keyboard lights come on. Have tried pressing all function keys to no avail. I'm away for a conference and have no tools to open up and remove battery. This happened yesterday but then when I randomly moved screen it came on, but problem reoccurring when I tried to boot up again. No amount of screen moving helping this time.  Has never happened before.  I had to put it through air port scanners yesterday during travel. Has never affected laptop before but I did read somewhere about a magnetic field perhaps affecting it but not sure what that means. Any help greatly appreciated as without it my presentation at this conference is screwed! Thanks! Tim

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