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Win 7 Icons not restored after iconcache.db deleted/restored system

Q: Win 7 Icons not restored after iconcache.db deleted/restored system


I downloaded a skin just for try but it wasn't that good so tried to get rid of it. I restored the system to an earlier restore point and the theme was deleted but the new icons remained; I deleted the iconcache.db and after rebooting the icons still stayed the same. Then I expanded the max cached icons tp 1024 in HKEY_LOCAL_MACHINE/Software/Mircrosoft/Windows/CurrentVersion/Explorer (in fact i had to create a new string with Max Cached Icons) but still nothing happens to the icons.
I could manually change them to default icons by right clicking on them, properties (selecting default values here does work.. ) but i don't want to do this to all icons on my pc

can anybody help me, i want to get rid of this icons

A: Win 7 Icons not restored after iconcache.db deleted/restored system

Did you delete iconcache as described here? Icon Cache - Rebuild

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Answer Match 102.9%

Hey, folks. I read the "please read" post, but I'm not the most tech savvy fellow around, so I apologize if I'm omitting valuable information.

Over the summer, I bought a new laptop: an HP Pavillion dv6700 Notebook PC. I very much like it, but in late September, my hard drive crashed. It warned me that a crash was imminent, so I backed up my files beforehand. When it crashed, since it was under warranty, I took it in, and my HD has been replaced. It's a Western Digital hard drive, if that matters.

Well, I got my computer back today and performed a restore. The folks who worked on it gave the PC the name TEST-PC. The first time around, they'd called it OWNER-PC. I changed the name back. Also, they gave me the user name TEST. They'd previously called me OWNER. I changed it back. I performed a full restore from my external hard drive, and it seems to have gone successfully. However, every time I boot my PC, I'm still getting the user settings for the starting-from-scratch user they created for me. I can't access the user that has all my old files and settings as his default.

What do I need to do to be that user again?

Here's what my system info says:
Manufacturer: Hewlett-Packard
Model: HP Pavillion dv6700 Notebook PC
Processor: Intel(R) Core(TM)2 Duo CU t5550 @ 1.83 GHz 1.83 GHz
Memory (RAM): 3070 MB
System type: 32-bit Operating System
Computer name: Owner-PC
Full computer name: Owner-PC
Workgroup: WORKGROUP

When I go to my computer's Users fol... Read more

A:Restored my system - how can I log in as my restored self?

Hi. . .

What files were copied back onto the laptop (e.g., user profile folders/files, \windows folder, \Program Files, etc...)?

You can change the computer's name as you know. You can change a user name via Control Panel, but the previous user name will remain under the \users folder - now attached to the newly changed user name. The unknown account probably refers to the owner of the files that you copied over as the ACL (Access Control List) shows your previous user name/SID (the S-1-5-21-etc...) number to be either the owner of the files or has permission to use them.

The only way that I know of get to where you want to be is to perform a Vista re-install using either the recovery partition or your Vista DVDs.

Please run the following command so that I can see exactly what is under the users folder -
START | type cmd.exe into the start search box | right-click on cmd.exe above under programs | select Run as Administrator | the cmd prompt ("DOS") screen appears - copy/paste the following (to paste into the DOS screen, right-click at the top, select Edit, select Paste):

dir c:\users\*. /a /q > %temp%\userdir.txt & start notepad %temp%\userdir.txt
A Notepad will appear. Copy the contents and paste them into your next post.

Regards. . .



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Answer Match 96.18%

early this morning my pc did its updates. needed to restart. k.
after restart and windows opened there was the grey box from adobe that said i needed to update adobe flash player so i clicked download and poof power went out.
then pc restarted, came back on whichever. i chose start normal mode as always (never had a problem) so before it opens i see all these file names on a black screen being deleted. ahhhhh now what do i do.
do as i see the screen files are being replaced.
then pc opens up.
is that ok. did that have anything to do with updates, was it adobe hacking jibber ?
am i ok or do i need to do restore point.
seems to run ok, ran superspyware and avast all came out ok.
please help.
thank you
if you need to know i have windows 7 home premium 64 bit

A:OS deleted and restored during updates

If I understand your question, you are mostly concerned about the lost documents, since everything else is working again. To get your stuff back, download the free shadow explorer. - About
When a computer is in the process of performing a function, and the power is shut off, you can lose everything that is in the file. That is what happened to you

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Answer Match 95.34%

I deleted my IBM Thinkpad G40's Java 2 Run Time Environment, SE v1.4.1_01 and Java Web Start. I thought I was going to update my old computer, but when I went to open a java updates website, I realized my internet wouldn't work. I can't access my Outlook email either. I did a system restore and both systems are back in place, but still no internet abilities. I also downloaded Internet Explorer 7, thinking something would click, but nothing.
Prior to doing a system restore, I installed java web start, java run time and JDK 6 update 3. None of these helped and all were removed when I did the system restore.
I'm stuck and would appreciate any help!

A:Java deleted, then restored....but no internet

6 more replies
Answer Match 94.08%

Can I retrieve the lost data and photos?

A:Deleted User Profile In Error - Can It Be Restored?

First thing - the more that you use the hard drive that the profile was on - the more likely that you'll overwrite the data. So, stop using it if at all possible.Here's a freeware tool that may help to recover it:

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Answer Match 94.08%

I accidentally deleted an entire folder of files from my USB flash drive, not realizing that deleted files do not go to a "Recycle Bin" like they would from hard drives ... they are apparently lost... Is there a way to retrieve them that I'm not aware of?

I am gasping. Help!

A:Can deleted files be restored from Flash Drive?

I'm afraid not... Be more careful next time. Keep a copy of the flash drives contents on a hard drive

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Answer Match 94.08%

basically i deleted my temporary history files and now i have no access to files or websites i visited.
is there anyway i could restore those files?
i tryed using system restore but it doesnt go back months behind

can anyone advise me on what i can do to get back my temp history files?
you can email me direct at the address below
thank you



A:can deleted temporary history files be restored?

Hi, and welcome..
If they are no longer in your recycle bin...then they are gone...
Best not to include your email address..

3 more replies
Answer Match 93.24%

Dear tech support,

I have never seen happen what has happened, and am scared as to why it has...

System specs: Vaio NVidia G-Force Pentium 4 PC, 3.3 Ghz, XP Home, 200 gb serial partitioned hard drive, NIS 2005, adaware, Spybot Search and Destroy,Windows Cleanup!

I switched on this morning, to find that everything on the machine has changed, and things have been auto deleted, or reset.

The first thing I noticed was that 3/4 of my desktop items had disappeared, including Outlook Express, and my start menu layout had been reset back to the easy access default one, rather than my choice of 'Classic Start Menu'.

I had a notice telling me that 'unused desktop items' needed to cleaned up, but ignored that, and had a look at my start menu.
All programs which have missing desktop shortcuts are working fine, but the PC looks to be reacting as though it is being used for the first time, with firewall notices asking me whether i'd like to accept or block programs, and all my e-mails and my email account, and other identity have been deleted!!! Aswell some of the contents of 'My Documents'...!?

I am worried, as I downloaded Bitlord a few weeks ago to download a large collection of acid music loops, and have heard nasty things about p2p software since. Is this the cause? and if so, how so I remove all instances, and files to do with p2p safely? I need to get to the bottom of this, and make sure I have not either a)been hijacked, b) the PC have restored to a last known wo... Read more

A:Email acounts auto deleted, settings restored! Pls help

Hi and Welcome to TSF

Looks like a trojan...

Before attacking an adware/spyware problem with hijackthis make sure you have already run ad-aware SE with VX2 add-on cleaner, Spybot Search & Destroy (with updated database) and CWShredder as these programs will clean a lot of the crap out first. All links to programs are in my signature. Ok..on to the log?..

Go to My Computer->Tools->Folder Options->View tab and make sure that Show hidden files and folders is enabled. Also make sure that the System Files and Folders are showing/visible also. Please make sure system restore is enabled by right clicking on My Computer and go to Properties->System Restore and check the box for Turn OFF System Restore and make sure it?s NOT checked. We want system restore ON and monitoring your current hard drive. Once your clean we will turn this off and then create a new restore point.

Reboot into Safe Mode (hit F8 key until menu shows up). Make sure to close any open browsers. Go into HijackThis->Config->Misc. Tools->Open process manager. Select the following and click Kill process for each one if they are still listed (they shouldn't be but make sure)

C:\Program Files\Ghwsmeb\Hxur.exe

Check and fix the following in HijackThis if they still exist (make sure you do not miss an entry)

O4 - HKLM\..\Run: [Hnvrga] C:\Program Files\Ghwsmeb\Hxur.exe
O4 - HKLM\..\Run: [3smf3pg] psc8thk.exe
O15 - Trusted Zone: *
O15 - Trusted Zone: *.sonys... Read more

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Answer Match 93.24%

I have been able to do this in XP but had no luck with Vista64. Apparently MS eliminated using real names of files after deletion or something.

I tried several recovery programs that do find deleted files in Vista but have no way of telling what the are. I tried recovering several to a Junk folder but they were unreadable and worthless.


A:Has anyone successfully restored a Shift+Deleted file from Favorites?

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Answer Match 93.24%

EDIT:  I am using an HP Pavilion 563w computer running Windows XP
I think I had an attack from malware and it deleted most of my shortcuts in the "Programs" menu, though not all.  The Administrative tools shortcuts in the Control Panel also disappeared.
I think I managed to get rid of the malware after doing a Malwarebytes scan, a Superantispyware scan, a full Comodo antivirus scan, and a final Spybot Search and Destroy scan.  Some might think that was excessive, however I am not a total novice.  If anyone wants to help me make sure the malware is all gone and I didn't do any damage to my system, I'd appreciate the help.  The scans found some malware, adware, trojans, and tracking cookies.
Apart from that, I have been trying to recover the shortcuts from the "Programs" menu in the Start Menu.  I already tried Bleepingcomputer's Unhide program, with no success.  The only thing it restored was my Recent Documents menu.  I looked for a "smtmp" folder with Windows Search and manually and found no trace of it.  The temp folders are still intact and if the folder was originally there, it might still be found by restoring a removed item in Malwarebytes.  
All the programs still exist in the C:\Program Files folder, so shortcuts can be made.  I've already used programs to restore the Accessories and the Administrative Tools.  I also found out how to get back my Office shortcuts.
I am wonder... Read more

A:"Programs" menu items deleted, Can it be restored with Registry?

Anyone at all?  
It wasn't my idea to move the topic here.
Making sure the infection was gone was an afterthought.  I am more concerned with the registry entries I found and learning whether they would be useful in bringing back any entries to the start menu.

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Answer Match 91.98%

    About a week ago I got a virus that deleted everything on my windows 7 computer, so what I did was do a system restore,which brought me back a few weeks also all my stuff was back but most of it didnt work so i removed all of the stuff that didnt work and reinstalled it. But ever since I did that it has been running extremly slower then it used to. For example I can't play high end games anymore i used to run a solid 60 fps on most games I have now its a lot lower 0-25 and its a gaming computer. Then I did a scan it removed a virus but it was just some simple trojan. I have tried scanning for viruses without any luck with AVG, Malware Bytes, Etc. I cannot figure out why I have litterly tried everthing i can think of. I need your help with this.

A:My computer is running slow after a virus deleted all my files(After I restored)

    About a week ago I got a virus that deleted everything on my windows 7 computer, so what I did was do a system restore,which brought me back a few weeks also all my stuff was back but most of it didnt work so i removed all of the stuff that didnt work and reinstalled it. But ever since I did that it has been running extremly slower then it used to. For example I can't play high end games anymore i used to run a solid 60 fps on most games I have now its a lot lower 0-25 and its a gaming computer. Then I did a scan it removed a virus but it was just some simple trojan. I have tried scanning for viruses without any luck with AVG, Malware Bytes, Etc. I cannot figure out why I have litterly tried everthing i can think of. I need your help with this.
when you say but most of it didn't work so I removed all of the stuff that didn't work and reinstalled it did you reinstall the operating system or files or software what did you reinstall? 
System Restore seldomly works because this virus will 9 times out of 10 add itself to system volume information which is where the system restore shadows are stored so when you run a system restore so will the virus restore that is how it works you need to get Rid of Viruses though anti virus software and deleting files out of the Roaming folder and many other places Viruses Hide which a Anti Virus System will detect for you. the other thing I would recommend you do is scan with Eset Security online scanner and do a... Read more

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Answer Match 91.98%

Several weeks ago, I accidently deleted the hidden icons on the taskbar (lower right corner). I have tried to work around them but it sure is a lot easier to have them there. Among those things that disappeared are the "remove hardware" button and that was a good one to have around.

I did a google search with no satisfactory answers except for one. It was supposed to show how to do this but after going through the process, it did not restore anything.

Anyone here done this a repaired it?


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Answer Match 90.3%

my hard drive corrupted, but i recovered my files.. some pictures can be viewed, but when i click other pictures, it says "no preview available" how can i view these pictures ? is there any way ?

A:hard drive corrupted..restored deleted items.. but having problems viewing pictures

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Answer Match 88.62%

Hello, I had to perform a system restore on my computer while receiving help in the security section of this forum. After the system restore my computer runs a bit slower. I think it may have affected some of my drivers or processor or something. Whenever I play my mmorpg game, it takes a lot longer than before to load. Is there a quick way to check if any of my drivers need updating?

A:System Restored

Run chkdsk /r and sfc /scannow, one at a time.
Go to Search and type cmd in the search box, click on Run as administrator at the bottom of the  page.  This will open the elevated command prompt.  In the command prompt type in chkdks /r, then press Enter.  This has five stages, let the scan complete.  If you stop the scan it will cause problems.
Use the same process to access the command prompt to run sfc /scannow.
Please post the results.

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Answer Match 88.62%

Hi,I just did a system restore on my 2 in 1. It took a while, but appeared to go through reinstalling windows again. It asked me for the location, language, timezone stuff and wifi passwords. then completed installing. It didn't ask me to create an account. Trouble is I can't logon, comes up with some "Other User" screen with a log on box. and I am stuck. Is there some sort of default user I need to know to log on? Thanks

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Answer Match 88.62%

I removed a trial version of Microsoft Outlook 2003 Professional Edition. After doing this my computer would not allow me to access my Outlook. I tried restoring the system to an earlier date but it continued to prompt me to insert the CD. I returned the CD to my college bookstore last quarter so I do not have the CD. My last resort was to restore the system to its orginial state as when I bought it. " At least that is what it said I could do." Now each time I start my computer it shows this message " The application has failed to start because Prog.dll was not found. Re-installing this the applicaiton may fix this problem"
My computer is running very slow and freezes up and will not allow me shut down...not even on the tower. The only way to shut down and restart is unplug the computer and start over.

A:System Restored...NOT!

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Answer Match 87.36%

After I installed SP1 my computer was running very slow so I system restored it to remove it. Although no traces of SP1 are left on my computer, it's still unbearably slow and laggy. I was wondering if maybe installing SP1 again and uninstalling the correct way: (Programs and Features > View Installed Updates > Uninstall) will remedy this whole situation, but I'm kinda paranoid that the update will fail to install or BSOD my computer or something. What are some precautions I can take? and Is this a good idea? Thanks.

A:System Restored removed SP1 but...

Please fill out your system specs so we know what kind of hardware you have. Click the first link in my signature for instructions on how to do it.

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Answer Match 87.36%

My laptop (Dell D430, Windows XP Pro) yesteday showed infection through MS Security Essentials: "Trojan:Win32/Alureon.FE" and "Exploit:Java/CVE-2010-0840,KM." They were quarantined and removed, I did a system restore, a full MS Security Essentials scan and a diskcheck. The only thing that still seems strange is that on my desktop screen the shortcuts to most MS documents and pdf's have feint type and feint icons. Should I worry about that (and how do I get them to full resolution again?) and is my system now OK and trustworthy?

A:System restored and checked - have I done all I need to?

Hi aroominyork, welcome to the forum.

To make cleaning this machine easier

Please do not uninstall/install any programs unless asked to
It is more difficult when files/programs are appearing in/disappearing from the logs.
Please do not run any scans other than those requested
Please follow all instructions in the order posted
All logs/reports, etc.. must be posted in Notepad. Please ensure that word wrap is unchecked. In notepad click format, uncheck word wrap if it is checked.
Do not attach any logs/reports, etc.. unless specifically requested to do so.
If you have problems with or do not understand the instructions, Please ask before continuing.
Please stay with this thread until given the All Clear. A absence of symptoms does not mean a clean machine.
Do not use any temporary file cleaners until instructed to do so.


Download aswMBR.exe to your desktop.
Double click the aswMBR.exe to run it
Click the "Scan" button to start scan

On completion of the scan click save log, save it to your desktop and post in your next reply

There shall also be a file on your desktop named MBR.dat. Right click that file and select Send To>Compressed (zipped) folder. Please attach that zipped file in your next reply.
OTL to your desktop.

double click OTL.exe to run it. Make sure all other windows are closed and to let it run uninterrupted.
When the window appears, underneath Output at the top change it to Minimal Output
Check the box beside Scan all ... Read more

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Answer Match 86.52%

Hi all,
Im hoping you can help.

My laptop died but the HDD was okay. I've taken the laptop HDD out, bought an USB/caddy for it and attached it to another laptop as an external drive.

The trouble is the new machine sees the external drive, but all its seeing is system reserved and the reserved part of the HDD is tiny. So its not the total drive size and defintley not the data I need to rescue.

How would I see the whole drive and access the data? Like a fool I havent backed up and its got all our new baby photos.

I'd be really greatfull if someone could help and give me some advice. Im not sure if its related but we did have Acronis running on the dead machine? Is that responsible for the partion perhaps?

Thanks in anticipation of any help

A:Trying to rescue data, but getting system restored


By booting with this linux distribution, you should be able to access the entire drive.

3 more replies
Answer Match 86.52%

Hi All

A System Restore seems needed on my wife's computer (Lenovo 300-15ISK laptop).

It's a new computer and we are both learners when it comes to Windows 10. Hence, I don't imagine System Protection is turned on yet (haven't looked yet), and so no System Restore Points may exist. Although, I'm hoping SRPs are created automatically with Windows Updates which brings me to my question:

What if a SRP exists - perhaps the only one or the only suitable one at any rate - and it is a Windows Update - perhaps a Critical Update? If a System Restore is successfully done (i.e., to before that SRP), does Win. 10's Windows Update download the "lost" update again or do you have to manually look for it and download it from Microsoft's website?



A:If system restored BEFORE a Windows Update, then ... ?

If it's restored to a point before an update was downloaded , the system will re-download them itself when it 'notices' you don't have them.

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Answer Match 86.52%

hey guys, so i recently had to restore my laptop and i need to re-install itunes, but when i try i get a message saying "apple application support was not found" "please uninstall and reinstall itunes" i have tried this and i still have no luck, what should i do

A:installation problems (just system restored)

hi, i recently system restored my laptop and i am now having trouble installing some programms that i had recently on my computer, i have no idea why this is happening. any ideas would be greatly appreciated.

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Answer Match 86.52%

could not get computer (Compaq ) to open and play CD's or DVD's would still burn CD's and DVD's . Backed up all music and programs i needed and did a factory setting restore.
Now when I put a CD in, it acknowledges that a CD is there and shows music tracks but will not play when i put in CD with backed up files it shows folders but won't open folders it then says windows explorerer has to restart. DVD movie will not play also. HELP

A:CD/DVD player won't work on restored system

Brand and Make of the CD player please? IDE? Sata? Jumper Free or Jumpers correct?

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Answer Match 85.68%

Aloha! This is, of course, my first post ever on this forum, and I'm one of the many members that will claim that I have no idea when it comes to the technical aspect of computers. I normally google to find out my answers, many times I am redirected here, but for some reason I am unable to properly find the solution I am looking for this time around.

Today, I believe my Vaio computer (which is Vista, Service Pack 1) has been affected by a virus of some sort. Basically wiped my hard drive clean right before my very eyes, all these windows popped up and just everything happened to cause my blood pressure to elevate, lol. I tried to do the factory restore, to which I was able to go through the factory process all over. Upon bringing me back to the main screen, I noticed my computer could no longer detect networks.

I go through the process of trying to figure out why, and it states "This computer does not have a wireless network adapted installed and configured". I clicked to recieve more information from Windows, to which I could click on all sorts of tabs to help come to a solution. I had gone through the process of updating the drivers. When I go into Device Manager and click on the Network Adapters tab, it brings up "Realtek PCIe FE Family Controller" and when you click on it, it says that the device is working properly. Not sure what that is all about, but I still can't detect any networks, lol.

Upon looking through Windows for updates, it said t... Read more

A:Restored Vista system, cannot detect networks

Are you connected to the internet? Or is Windows saying you have no network adapter installed or you can not access network shares via your Lan network?

I see that you stated you checked Windows updates and it gave you a list of updates this is not possible unless you are connected to the internet since Windows Updates gave you a list of updates it seems you are connected to the internet then all is well. Unless you are trying to create a home network to share files between computers which this will take some configuration.

I also recommend if you have not done already update Windows vista to SP2

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Answer Match 85.68%

I received this message (see title) on my office computer, Dell dimension 9011 Windows XP Professional. And I also noticed Control Panel is missing.

Here is the SUPERAntiSpyware report:
SUPERAntiSpyware Scan Log

Generated 10/26/2007 at 09:47 AM

Application Version : 3.9.1008

Core Rules Database Version : 3331
Trace Rules Database Version: 1332

Scan type : Quick Scan
Total Scan Time : 00:16:34

Memory items scanned : 428
Memory threats detected : 0
Registry items scanned : 648
Registry threats detected : 2
File items scanned : 16891
File threats detected : 11


Worm.Rbot Variant

Adware.Tracking Cookie
C:\Documents and Settings\Irimescu\Cookies\[email protected][2].txt


So far, it seems it was useful.
But Control Panel is still missing. What should I... Read more

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Answer Match 85.68%

I did a Factory Restore on my sister's Toshiba Satellite C655-S5049 laptop due to presumed malware, or damage from malware, that I was unable to repair after many tries. She had not made recovery media, so I recovered from the recovery partition on the internal HD.

Of possible importance, though I'm not sure where, is that the internal HD was replaced about a year ago. There were regular "not genuine Windows" for a long time, but it was never clear to me whether these started with the HD replacement or were due to malware. (The running Windows is certainly what came with the computer, which she bought new at Best Buy.)

(Does any malware infect the recovery partition? I hope not, but it's protected only by software.)

The first bad sign was that Windows claimed the driver for the WiFi adapter was improperly signed. It still made that claim after uninstalling and reinstalling -- but then Windows accepted it.

Or maybe that was the second bad sign. I'm frequently getting messages "do you want to allow such-and-such program signed by Unknown to run". That's random programs like the Windows Installer.

Well, this reinstall came from a recovery partition created in 2010 (when she bought the computer). Obviously it's critical to load the Windows updates. I got the infamous "Windows Update cannot currently check for updates, because the service is not running. You may need to restart your computer".

Search. Do the "rename c:\windows\softwaredistr... Read more

A:newly restored system, WU says service not running

Let's have a closer look or two...
You mention non-genuine notifications...

Please follow this tutorial and post an MGADiag report - then we can see what the problem is.

Ignore errors produced when clicking on the Copy button - they simply mean that the tool could not create the backup files for some reason. The data is still copied to the clipboard for pasting to your response.

Please also state the Version and Edition of Windows quoted on your COA sticker (if you have one) on the case of your machine (or inside the battery compartment), but do NOT quote the Key on the sticker!
As far as windows Update is concerned...

Please download the Farbar Service Scanner from

Right-click on the saved file and select 'Run as Administrator', and tick all the options, then click on the Scan button - copy and paste the report to your response.


Please follow the Windows Update Posting Instructions and post the requested data
If the file is too large (8MB compressed), remove the older CBSPersist cab files until the final file is below the limit - you can always post them separately after zipping them. (the forum doesn't allow the upload of bare CAB files, for a number of reasons)

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Answer Match 85.68%

My PC wouldn't boot up this morning, after the third or fourth attempt it finally did. The System event log had the following entry: Restored system to an earlier restore point. How can I determine what was actually done (or undone)?

A couple of seconds afterward this was posted in the Application log:
Fault bucket , type 0
Event Name: StartupRepairOnline
Response: Not available
Cab Id: 0

Problem signature:
P1: 6.1.7600.16385
P2: 6.1.7600.16385
P3: Gigabyte Technology Co., Ltd.
P4: 7
P5: 1
P6: AutoFailover
P7: 1
P8: BadDriver

Attached files:

These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportQueue\Critical_6.1.7600.16385_8f9ac01578725ee3cf47a54f1d2 ddce1b9a13f_cab_1128619f

Analysis symbol:
Rechecking for solution: 0
Report Id: 2af694c6-ff70-11de-ad5a-00241dcdb4c2

BTW, both of these messages were Informational.


A:Restored system to an earlier restore point

Usually before a restore point is used, the system will make a restore point, so that you can return to it if necessary. If one was created, tell SR you want to go back to that point. Before you are actually sent back, you are given an option to see what will be changed. Utilize that option. Hope that the earlier point is there, to check

Using System Restore in Windows 7

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Answer Match 85.68%

I'm pretty sure a Windows Vista Backup can be restored to another computer using Windows 7 operating system. How about a windows 7 Backup being restored to a Windows 8.1 machine? Will I get the same exact screen on the computer with the 8.1 OS as I did with the computer running Windows 7? Thanks.

A:Can a Windows 7 System Image be restored to computer with 8.1 OS?

The Windows 8.1 is EFI/GPT. The Windows 7 is BIOS/MBR. First thing you have to do is convert the disk to MBR (from GPT). Then to run W7 you have to disable Secure Boot and set Legacy mode in the BIOS.

Will I get the same exact screen on the computer with the 8.1 OS as I did with the computer running Windows 7?

I am not sure I understand what you are looking for.

Btw - if the image was taken with Windows 7 imaging, you will have to use a W7 Recovery/Restore disk to initiate the recovery. And that will only work in legacy mode with secure boot off.

If the image comes from another PC, you will get driver problems and if the W7 is an OEM system, it will not activate.

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Answer Match 85.68%

I use cable internet. My modem was online all the time and was able to reset the miodem succesfully. I tried the release/renew in command prompt and it said media disconnected. I also power cycled the modem but still not internet. Finally, I did a System Restore and was able to restore my Internet.

What do you think the problem was?

A:Why did 'System Restore' restored my Internet service?

at a guess? corrupted driver. Or a Virus... but i'll lay my money on the driver

9 more replies
Answer Match 85.68%

Good Day, I'm new here and I've got a strange sort of problem. Recently my computer decided that system restore would come up stating that it couldn't restore my computer to that day's date. It also states that this is the result of an improper shutdown which was done during the system restore. The only thing is I hadn't done a system restore during that time. I tried going back before the date by two days and although it said that the restore was done successfully it still comes up now it comes up with the same message and the day's date that the computer has been started up. Has anyone ever seen this and do you have any ideas on how to correct it? Any help would be greatly appreciated.

A:System Restore keeps saying it can't be restored to today's date

I would think it was something that is corrupted in the system restore database or however is stores the information.

Only thing i could think of, would be to turn off the system restore for a day or two, then try turning it back on (might forget the old restores).

10 more replies
Answer Match 85.68%

My brothers computer has some serious problem I think
after booting up there is a message poping up which says
"System restored after critical error message"
when looking into details it says
"Problem signature:
BCCode: 100000d1 BCP1: 00000000 BCP2: 00000000C BCP3: 00000000
BCP4: BCP$: 81B84030 OSVer: 5_1_2000 SP: 2_0 Product: 768_1"
I have no idea about these things and dont know if you need anything else.
I reinstalled windows XP several times allready after this error occured but it didnt get better..
so i think it might be some hardware error. it is very hard to work on this pc right now, because the mouse isnt working either and it has gotten damn slow..
The pc is allready 5 years old too.. but he doesnt want to buy a new one, but he would like to buy some new hardware components if necessary. The PC got 1,66 ghz and 256 MB ram.

I allready changed the windows settings so it wont reboot automatically but give me a blue screen instead.
on the blue screen it says:

Technical information:
STOP: 0x0000000A (0x0509FA04, 0x0000001C, 0x00000001, 0x806F2891)

and much informational text which only says talk to your administrator..
I just made a hijackthis log too, but im not sure if it is of any help..
BTW: The date and time is wrong.. just made the scan but the date is wrong on his pc.
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 06:31:23, on 03.10.2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Exp... Read more

More replies
Answer Match 84.84%

I recently system restored my computer, and it was connected fine to my d-link DIR-615 router, but now it does not connect, what do i do?

A:Solved: System restored my computer, now it won't connect to internet

16 more replies
Answer Match 84.84%

Does the Home Premium edition of Windows 7 have the System Restored Partition (SRP) feature?

If it does, I would like to disable the "set active" option because I am using Norton Ghost for disk image recovery. If Home Premium does have the SRP, I would like to create a disk image of it with Norton Ghost.

After looking through the System Recovery Options in the Help files for Windows 7, I didn't come across the exact phrase, "System Restored Partition," but various recovery options are available, such as System Image Recovery (recover the computer using a system image created earlier).

Thanks for a clarification.

A:Does Home Premium Edition have the System Restored Partition?

Can you post a screen shot Disk management?
Screenshot tools.
Screenshot with Paint
Screenshot and Upload using MWSnap
Fscapture free download

Are you using Norton Ghost v15.

3 more replies
Answer Match 84.84%

I just did a non-destructive restore on my system, and I am trying to retrieve the files from the 'my old disk structure' folder. But, the 'my documents' folder is set to private, and now I can't access the folder. I was wondering if there is any way I can get around this, or can I basically kiss those files goodbye?

A:Solved: I restored my system, but am locked out of 'my documents' folder


If you follow this link it will tell you how to get access again.

3 more replies
Answer Match 84.84%

Recently, my laptop warned me that my hdd was about to fail. I purchased a new hdd, and restored a system image to it. My computer booted and seemed fine. However, the next time I opened my laptop, I found the blue screen of death, and, although my old hard drive still (barely) functions, the new hard drive won't boot. I attempted to re-restore the system image from my external hdd, but now, it doesn't work anymore, although it still sees the system image. Can you help? Thanks!

More replies
Answer Match 84.84%

i recently system restored my computer, and my speaker built into my M15AAA Nits monitor stopped to work, how do i fix this. -thanks

A:Windows XP: I system restored and now my speakers dont work

Sounds like a sound driver issue, please uninstall your sound drivers, reboot and then reinstall.

2 more replies
Answer Match 84.84%

I had a virus and I restored my system to an earlier date and files that should of been there on another drive are missing. Files like pictures and documents, how do I get them back. thank you

A:Restored my system to an earlier date but files are missing.

Hi LST! I feel ur burden coz' it's one of the biggest problem I had during my very first encounter to system restore. First of what Operating System do you have?

Have you tried performing Undo my last System Restore? Performing this action would allow you to recover your documents and photos.

For win xp:

1. Log on as administrator.
2. Click "Start", point to "All Programs", point to "Accessories", point to "System Tools", and then click "System Restore". The System Restore application should start.
3. On the Welcome to System Restore page, click "Undo my last restoration", and then click "Next". You might get a system message that lists the changes that are about to be made during the restoration click "OK"
4. On the Confirm Restoration Undo page, click "Next". The original Windows XP configuration will be restored. This might take a few minutes. After the system restore has completed, the computer will restart.
5. After the computer restarts, log on to the computer as Administrator. The System Restore Undo Complete page appears. Click "OK".

For win vista & win 7:
1. Log on as administrator.
2. Click Start and type System Restore in the search box. From the list of results, click System Restore.
3. Click Undo my last restoration and click Next.
4. Review your choices and click Finish. Your computer will restart once the process is complete.
5.. Af... Read more

2 more replies
Answer Match 84.84%

I have a Lenovo B560 with Windows 7 x64. Sequence of events:

1. Played music from a WD external HD with WMP. Music stopped playing and a terrible constant sound is coming out of the speakers (which began a year ago and happens sporadically), no other programs running besides WMP.
2. BSOD appeared while the noise kept going, so I held down the power button to turn off the laptop before reading the error message
3. After 10-15 minutes, turned laptop back on and proceeded to Safe mode. Hit the red shut down button on the bottom right without logging in on the log-in screen.
4. Next day (today), turned on laptop and computer froze while loading the log-in screen, I get that blue screen but it says Please Wait and never gets to where it allows me to type in my password (this happened many times before but I was able to resolve the issue by uninstalling Lenovo's Veriface).
7. Knowing it won't unfreeze itself, I proceed to shut down the computer by holding the power button down. Rebooted in Safe mode with networking. I then went to the Action Center to try Troubleshoot and it picked errors, told me to send them to Microsoft and didn't provide me with any further instructions.
8. Proceeded with system restore to 4 days prior (earliest reset point) and was able to log in without going through Safe mode.
9. When I tried to right click a file on my desktop I received the error "Windows Explorer has stopped working" with these details:

Problem signature:
Pr... Read more

A:BSOD using WMP,system restored to 4 days prior followed by many errors

We need the all important dump report. Please follow directions and try again

9 more replies
Answer Match 84.84%

I just installed a new hard drive after my previous one failed to start up. I have a backup image stored on an external WD Passport. The install went well. I turn on my tower with the Windows 7 recovery disc in, start up System Image Restore and plug in my Passport. The system restore recognizes my Passport and when I go through the wizard to reformat and partition the disk to match the layout of the recovery image, I get an error message saying "The system image restore failed. No disk that can be used for recovering the system disk can be found. *hyperlink* Details."

Details states, "No disck that can be used for recovering the system disk can be found. Try the following: 1) A probable system disk may have been excluded by mistake. a. Review the list of disks that you have excluded from the recovery for a likely disk. b. Type LIST DISK command in the DISKPART command interpreter. The probable system disk is usually the first disk listed. c. If possible,, remove the disk from the exclusion list and then retry the recovery.

Tried that, my disk is not listed as an exclusion.

2) A USB disk may have been assigned as a system disk. a. Detach all USB disks from the computer. b. Reboot into Windows Recovery Environment then reattach USB disks and retry the recovery.

Tried that also, no luck

3) An invalid disk may have been assigned as system disk. a. Physically detach the disk from your computer. Then reboot in WinRE to retry the recovery.

Same as... Read more

A:Installed a new hard drive but can't get System Image Restored

Any help please???

1 more replies
Answer Match 84%

I accidentally deleted my RECIPE FOLDER containing several categories of recipes with several files in each folder. I could not find my deleted files in MY Recycle Bin so I recovered my RECIPE FOLDER by restoring my system to an earlier date. Now that I have recovered My RECIPE FOLDER, all my files are now script and cannot be read. These are recipes that I have been collecting for over 8 years. It's a treasure to me. How do I return these script files to normal. My folder was stored on an HP Pavilion Laptop using Windows 7.
Thanks to any helpers on this forum who can assist me.....Carlyle

A:Accidentally deleted a folder in Windows 7 and now restored folder files are script

could you attach an example of one of these files to a post so we can have a look and see whats happened to them for you?

5 more replies
Answer Match 83.58%

I restored an HP system recently from an external Toshiba HDD. The restore worked other than the fact that I now only get a black screen with a cursor after windows loads. I can press ctrl alt del and the menu comes up but nothing will start when selected. I ran scf/scannow as administrator figuring it may be a file system error but it could not complete and fails at 51% with the error "Windows resource protection could not perform the requested operation". The system starts in safe mode just perfectly. The only thing I can think that is different is the hard drive. It is a different brand. There are four partitions on the HDD. Ask me for any other info!! The backup and restore software on the toshiba is Backup Now EZ. When windows boots, I get a newdev.dll error stating it cannot be started because its side-by-side configuration is incorrect. help?

A:Restored system from Toshiba external, now only black screen when boot

Ran CCcleaner then chkdsk/f and we are back up and running!! My guess is that the old restore date was trying to pull registry entries and drivers for the old hard drive therefore resulting in the newdev.dll error.

1 more replies
Answer Match 83.58%

One day i woke my computer out of sleep and almost nothing left up from the previous evening worked. I could navigate a little. Couldn't get to the start menu; couldn't get to task manager. I had to do a hard reboot and left it down for 15 seconds. But when the computer came back up, it restored everything that was previously running, as if nothing out of the ordinary had happened. And then everything worked. Is this expected behavior in Win 7?


A:system freeze after wake; reboot; all apps restored - normal??

It sounds like it was Hibernate and not Sleep in this case. Desktop computers often come with Hybrid Sleep, so if Sleep fails(power's been cut off) then Hibernate will restore your apps from disk. Sleep only restores from memory.

More info: Sleep and hibernation: frequently asked questions

2 more replies
Answer Match 83.58%

I have been using my ACER tablet with my Netgear router for several months with no problems at all. Then last night I decided to restore my tablet to its default settings, meaning that all my programs, apps, files, etc., were erased. Then I rebooted my tablet and started from scratch, entering the requested information. Everything appeared to be going just fine until I turned on Wi-Fi and attempted to connect to my network (Secured with WPA2), which was available and showed Good signal strength. I clicked on it, then attempted to enter my password. As soon as I entered the first digit of my password, the option to Connect to the Internet immediately disappeared, becoming greyed-out. Repeated attempts to connect failed for the same reason.

I called ACER Level 2 Support and tried a couple of procedures which didn't solve the problem. One was pushing the Reset Button twice. The technician told me that I may have a problem with my router settings. He suggested that I go to a local fast food outlet and see if I could connect there. I went to McDonald's and was able to get on the Net without using a password. I returned home and tried again to connect, but still was unable to enter my password.

At that point I called Netgear, figuring for sure they could solve the problem for me. Well, after a lengthy discussion the technician told me that, by the way, my 90-warranty had already expired. Of course, he assured me he could get rid of my problem, but for a price: $79.95 fo... Read more

A:Solved: ACER tablet cannot reconnect to Net (Wi-Fi) after system restored to default

8 more replies
Answer Match 82.74%

Hello, so the other day i think i had accidentally downloaded a virus as alot of my programs had disappeared and my browsers home page turned to omigaplus. since then i restored my PC to a restore point, and from doing this my programs were back and recovered but the omigaplus was still there after much research i managed to get rid of it with a program i had found suggested on the forums. but ever since the restore my PC has been running alot slower than usual and its very noticeable sometimes things freeze for a short while.
So i downloaded lots of programs suggested on the forum one been malware bytes and a few others and malware bites managed to get rid of a few threats but my pc is still running slow can anyone help me out or have any idea what is the problem here.
Thank you

A:Removed virus and system restored to a point computer running slow

I'm wondering if a "blue-disk" [MS] or OEM DVD boot and a system repair might be helpful.  And, consider's Windows Repair (All in One) -- accept the default checkmarks and maybe add #s 26 & 27 [hope I remember those right].

6 more replies
Answer Match 82.74%

Hi, I'm hoping someone can help me out here. Yesterday I changed the SID, in hindsight it was a bit silly, but it's done now. After allowing it to change for all files, I never once interrupted it, I tried to open my email and check that, but it was asking for my account passwork again, but didn't like what I was putting in there. So I decided I'd just do a system restore to a point that was a few hours before changing the SID.
The system restore took quite a while compared to previous system restores, but when it was done, and the cmoputer restarted, I logged in as usual, but after that I didn't get any desktop show up at all. I got an error message saying explorer had stopped working, and there was only the button to end process in that dialog. I then try getting into the task manager by going through ctrl+alt+delete, but when I click on task manager I get a dialog sayaing sysinternals has stopped working.
I found someone with this same problem, and they were advised to use startup repair, so I looked that up, but when I tried it on my machine, it says that I need to unplug any cameras and USB's etc. but there wasn't anything plugged in at any time?
I am really stumped as to the problem and really need to fix my laptop as I use it all the time for uni :(.
Any help is much much appreciated

A:[SOLVED] NewSID, didn't like result so system restored later that night, laptop now w


Originally Posted by b1b2b3

. . .Yesterday I changed the SID. . .

. . .I then try getting into the task manager by going through ctrl+alt+delete, but when I click on task manager I get a dialog sayaing sysinternals has stopped working.

Hi -

I think the SysInternals Suite created by Winternals Software founders Mark Russinovich and Bryce Cogswell contains some of the absolute best programs ever written. I use many of them daily to try and outwit Vista and Windows 7. Sometimes I get burned and lose the game.

Some of the SysInternals apps are simply not Vista compatible. I assume you used SysInternals NewSID to change the SID. It also appears from the area quoted in red above that you may have replaced Task manager w/ SysInternals Process Explorer.

I believe too much done here while on a single session, unfortunately. NewSID w/o a doubt did you in. Unfortunately due to Vista encryption and file permission settings, those now broken links with the old SID are gone - at least the ones that the system needs to functionally perform.

Your options as I see them - create new user account, if you can &n see if it works. Activate the Vista Hidden admin account, if possible, and create new user account if you can't with current user ID.

START | type cmd.exe into the start search box | right-click on cmd.exe above under programs - select run as admin. Then type
net user administrator /a... Read more

19 more replies
Answer Match 80.22%

In my profile, I've stated that I have a Windows 7 64-bit computer. I usually turn it on and off whenever I'm done using it or wish to use it as the everyday man would.

However just last week I was turning on my computer as normally, but after the "Starting Windows" logo disappeared and went to black, instead of taking me to the "Welcome" image, the screen remained black for a minute and the system reset itself asking for the options seen in the picture sample below:
Please note the image seen here is a MAC, while I myself have a PC. Regardless this is the image I saw. Upon hitting the recommended "Launch Startup Repair," I went through the process and it asked for System Restore, which it did. Afterwards, my computer reset yet again and turned on like it usually does as if nothing happened, with all the files from yesterday intact and unharmed.

While I shouldn't worry too much about it, what does/did this mean for my PC? Is/was there something wrong before? Does this happen often? What should I do to prevent it from happening again?

A:System Repair and System Restored, What does this mean?

An error recovery message could be caused by different things. Your computer could have picked up a virus or other malware that has damaged or corrupted system files. Some piece of hardware (motherboard, hard drive, RAM) might be failing. A one-time power glitch could have resulted in a "Single Event Upset" that can trigger the error recovery. As could using the power button rather than the shutdown command.

Hopefully this was just a one time event. But there are a couple of things you can do to see if your computer is having software or hardware issues. One of the Forum experts prepared a troubleshooting guide that contains links to many different diagnostic checks as well as procedures to repair system files, check for malware, look for problematic drivers, etc.

Troubleshooting Steps for Windows 7

4 more replies
Answer Match 76.02%

So a couple of days ago, my PC started hanging up on a "Please Wait" loading screen in between the "Starting Windows" screen (where the Windows logo forms from coloured orbs) and the user account selection screen. Sometimes I'd leave it half an hour and it still wouldn't load.

To start with, I simply gave my PC a hard reboot, and the problem would go away. When this stopped working, I system restored, and then the problem disappeared. This morning however, I performed a system restore from safe mode, and now when I boot my PC, in whatever mode, I get the "Starting Windows" screen, then the PC hangs up on a black screen with only the mouse pointer active.

I honestly have no idea where to start with this problem, as I can't even re-install windows!

Any help would be greatly appreciated!

Cheers, Notso.

A:Hang up on "Please Wait", system restored, now black screen...

I worked out how to use the PC's startup repair, it failed ("Startup Repair cannot repair this computer automatically").

Now I start the PC I get the option of startup repair, or booting normally (which leads to BSOD each time).

3 more replies
Answer Match 76.02%

Having had my life saved several times now by the availability of a reasonably or completely current "system image" on a local non-boot second drive, I'm trying to come up with a suitable emergency recovery plan for my brother-in-law's new single drive Win7 machine.

I've already partitioned the single 300GB drive (for OS and data), and had previously copied all the contents of the previous two-drive (three partition) WinXP machine to a 2TB USB drive for copying back to the new Win7 machine of what is worth saving on the new local hard drives.

So I have this external 2TB USB drive that I've told him could be used as a very convenient primary backup storage device... for the NovaBackup program I've installed for him in Win7. These disk-resident compressed backup datasets can be very easily produced, and then recovered from if necessary.

He also has an external USB HP DDS5 tape drive which was used for years in the WinXP system (using Sonic's Backup MyPC v6.0, which does not run on Win7) as the primary backup device, but now can clearly be the "backup" secondary backup device.

I would like to also write the emergency "system image" backup to the 2TB USB drive as well (since he only has one internal hard drive on the machine).

But all of this plan this depends on whether that 2TB USB drive can be used by Win7's emergency repair process as a discovered source for "system image" datasets.
So, my question is simple: is an external USB ... Read more

A:Can "system image" be written to and restored from USB drive?

Yes, a "system image" can be written to and restored from a USB drive. That's how I do all of mine.

6 more replies
Answer Match 73.08%

I have an issue where my computer wasn't running properly,

I have a HP envy 15-j084ca and i restored back to factory and ended up deleting the boot partition that was "unallocated"

now when ever I power on the device it give me the "no OS loaded"

just curious as to if this laptop would be down gradable to windows 7 or if it would just be better to send it BACK to where I got it from and have them take 2 months to re-install windows 8

A:no OS on my restored HDD help

Can you run the recovery again?

Did you create a set of recovery discs when you first got it?

2 more replies
Answer Match 73.08%

On my XPHome, the calendar in "Select a Restore point" has October 2003 and the 15, 19, 20 &21 dates in bold.

I want to restored it to Oct. 17,2003 and this is where I have a problem.

At "Confirm Restore Point Selection" I get:
Tuesday October 21 2003
11:03 AM Friday October 17 2003
Both in red print

When I go back to the calendar, Oct 17 is not in bold. What am I doing wrong? How can I restore my PC to Oct 17? :confused

A:I want to be restored

6 more replies
Answer Match 73.08%

OK so this morning I wake up, go to my computer and is on (I shut it off last night) with a screen that said PC restored...restart or shutoff I'm like WTF. I quess my 3 yrs. old turn the computer on but I'm the only one with Admin access to this computer. Now I quess is a non destructive restore since I still have my programs installed but all my stuff in the My Document folder is gone, drivers and things like that. So since is not a full restore is there a way to get my stuff back? for some reason I don't have any system restore point.
Well I use the highjack-this program to see if anybody could find something even if I don't get my stuff back but to find out what cause this problem.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 3:01:52 PM, on 9/12/2009
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
c:\Program Files\Common Files\Symantec Shared\ccProxy.exe
c:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
c:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\Com... Read more

More replies
Answer Match 73.08%

Hi, I have recently puchased a new HP 6000 Pro Desktop PC and suspect the computer may have been previously used and restored to factory settings. Is there any way of telling if this is the case?

A:Has my PC been restored ? Can I tell if it is a new PC ?

Hi. Bywaysct and welcome to TSF,

You can find out when Windows was installed by:

1. Start > search "cmd" > hit enter.
2. Type "systeminfo" without the quotes, hit enter.

Considering it's an older model the installation date should be some time back, not for instance a week before you got it. Other than that there's no way of knowing for sure that its a used PC.

2 more replies
Answer Match 73.08%

I have a new Dell XPS 8300 64 bit machine
Had a problem with the machine which i thought i had resolved by a doing a Win7 Restore.
I cannot be sure but when i looked at the processes in the Task Manager (91 running) a good number had a *32 at the end of them. in some cases the same process eg sychost was in the list as normal several times but some had *32 and some didn't.
Does this mean that for some reason my PC has resored to a 32 bit OS? or, was it like it before and i didn't notice and its quite normal? How can i return it to 64 bit without having to go through a factory setting restore and thus lose all my settings? The
restore became necessary because i accidentally installed an application that i think was for a 32 bit machine.

A:Win 7 - has it restored to 32 rather than 64 bit OS

I have a new Dell XPS 8300 64 bit machine
Had a problem with the machine which i thought i had resolved by a doing a Win7 Restore.
I cannot be sure but when i looked at the processes in the Task Manager (91 running) a good number had a *32 at the end of them. in some cases the same process eg sychost was in the list as normal several times but some had *32 and some didn't.
Does this mean that for some reason my PC has resored to a 32 bit OS? or, was it like it before and i didn't notice and its quite normal? How can i return it to 64 bit without having to go through a factory setting restore and thus lose all my settings? The
restore became necessary because i accidentally installed an application that i think was for a 32 bit machine.
64 Bit OS identify 32 bit programs in Task Manager by adding the *32. If you had a 32 Bit OS installed, then those numbers would not exist at all.
Therefore Windows 7 Restored the 64Bit OS and it is running as expected.lforbes

3 more replies
Answer Match 72.24%

A few months ago my PC was restored and since I have been replacing lost files blah, blah, etc.

I was wondering if anyone had any suggestions on improving the speed of the damn thing though.

I have tried several things that I read here and there but nothing seems to improve it at all.

I've done a HJT scan, here's the log:

Logfile of HijackThis v1.99.1
Scan saved at 18:56:22, on 16/05/2005
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\Microsoft Works\WksSb.exe
C:\Program Files\Thomson\SpeedTouch USB\Dragdiag.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Jav... Read more

A:PC been restored.. hjt log, need speed.

Add remove programs – remove if present – Zango – Lime Wire (The likely source of your problem)

Print this and boot to safe mode (Start tapping F8 at the first black screen after power up)
Fix these with HJT

O4 - HKLM\..\Run: [zanu] c:\program files\zangoclient\zanu.exe

O4 - HKLM\..\Run: [MsConfigs] C:\Program Files\MsConfigs\MsConfigs.exe

O4 - HKLM\..\Run: [p2pnetwork] p2pnetwork.exe

O4 - HKLM\..\RunServices: [p2pnetwork] p2pnetwork.exe

O4 - HKCU\..\Run: [p2pnetwork] p2pnetwork.exe

O4 - HKCU\..\RunServices: [p2pnetwork] p2pnetwork.exe

O4 - Startup: LimeWire On Startup.lnk = C:\Program Files\LimeWire\LimeWire.exe

View Hidden Files
Open Windows Explorer. Go to Tools, Folder Options and click on the View tab.
Make sure that "Show hidden files and folders" is checked.
Also uncheck "Hide protected operating system files".
Uncheck hide extensions
Now click "Apply to all folders", Click "Apply" then "OK"

Delete these files


Delete these folders

C:\Program Files\LimeWire
c:\program files\zangoclient
C:\Program Files\MsConfigs

START – RUN – type in %temp% OK - Edit – Select all – File – Delete
Delete everything in the C:\Windows\Temp folder or C:\WINNT\temp
Empty the recycle bin
Boot and post a new log

Please give feedback on what worked/didn’t work and the current status of your system

1 more replies
Answer Match 72.24%


1. Created the bootable iso from Macrium Reflect, size approx 130 MB on CD.

2. Restored the last image to see for the 1st time, it was even better than the original OS, more crisp.

3. Options checked , Verify and Trim.

3. Back up is on Seagate Scorpio Black HDD 7200 RPM.

My questions are any dos and don'ts before and after image is restored?

TFC is a great cleaner recommended by ThrashZone, IF ever required any reg cleaner that you would recommend?

Thoughts about CCleaner?


A:Restored Image?

CCleaner is by far the most commonly recommended "cleaning" product.

It has a long development history and is known to err on the side of caution. It's minimally intrusive, conservative, and problems with it are very rare.

Most would tell you to avoid registry cleaning, even with CCleaner. The benefits are very rarely noticeable and there is some risk. It's a poor trade-off. You're accepting some risk and have virtually no chance of perceiving any benefit.

If you can't help yourself and are obsessive and MUST clean the registry, do make backups before authorizing the cleanup.

Concentrate on your Macrium technique and how to use it.

I'd back up any images I'd made. They are valuable data.

You might do a virus and malware scan before making an image.

I'd avoid incremental or differential images unless you have an unusual situation of some type. Just do full images according to your personal schedule.

I like to make them manually rather than entrust any automated schedule because it keeps me in the game and requires that I remain familiar with the Macrium interface.

I'd probably re-make my recovery media from time to time and stay somewhat aware of new features or new problems in new versions of Macrium, but I certainly wouldn't jump to new versions automatically. If you have one that works well and you understand it, stick with it as best you can.

1 more replies
Answer Match 72.24%

Hi there,

The problem seems to be a heritage from previous Windows versions. And seems M$ did not bother to work this problem out in Vista, there are still lots of requests in the net. Almost no "universal" solution up to date.

Although, my case is somewhat unusual.

At some point I noticed that the language bar had disappeared from it's usual place in the system tray. Thought it got hidden because it was inactive (I alsways use keyboard assignments). But that was not it. The usual sequence (alt+shift) did not work anymore. In regional settings->keyboards everything was fine as it should've been. Changes had no effect.

After surfing the net for two days found a temporary solution to at least be able to switch between layouts. I had to assign ctr+1 and ctr+2 to inmlement a "fixed" switching between the languages. Extremely uncomfortable.

Now the most interesting part. When a request for elevation appears (grey transparent background), I can see the language bar floating on desktop, I can touch it, move it, change input language. But once the request is comleted (OK or Cancel), it's gone!!

Another "mystery": the old scheme (alt+shift) works in non-unicode programs, such as command prompt, FAR etc. But doesn't want to work in any GUI application.

Any suggestions? I know XP registry fixes but they seem to be of no use in Vista.



A:Language bar cannot be restored

Hi Yakor

Do you still have a Language icon in your System Tray? (If you switch between installed display/input language choices, the current choice should show in the System Tray: such as EN for English, JP for Japanese, etc.). Make sure that you haven't chosen to "Hide inactive icons" in your Vista Taskbar "Properties" - or the icon might not be shown. If you can see such an icon, you should be able to right-click that icon, and choose "Restore the Language Bar" from the resulting option dialog box.

Quick-Fix #2:
Since the Language bar is a system setting, and the problem is recent, you might be able to retrieve your former settings using Vista's System Restore utility --- using a restore point from just before the Language bar disappeared. You'd likely have to visit Windows Update to reinstall any Critical Patches that arrived since the time the restore point was originally created.

Should neither of those approaches work, try visiting the Region and Language Options in the Vista Control Panel.

Control Panel
Clock, Language, and Region
Regional and Language Options

If you are using different languages with your input devices, you'd visit the "Keyboards and Languages" tab, and select "Change Keyboard" -- in the "Text Services and Input Languages" window, the middle tab is "Language Bar" -- I believe the option to show or hide the bar is available there.... Read more

19 more replies
Answer Match 72.24%

Hi, hope someone can help me out!

I have recently had to restore Windows XP home (SP2) after a driver install went VERY badly and Windows would no longer start (even in safe mode). It would just get to the boot screen, wait a few seconds and then I'd get a BSOD.

I managed to get access to my files using Bart's Preinstalled Environment live bootable CD ( and ran XP setup from my i386 folder. Everything went smoothly and I chose to restore the previous installation of XP. However, upon rebooting setup appeared to start again before an error message flashed up and the computer rebooted, going into a loop (start->xp setup screen->flash of error message->reboot). The error message says something about a password, although it's difficult to see what exactly it says since it's up for so little time. I'll try to work out what it says and post it here when i do.

Does anyone have any idea what I should do now? Bart's PE shows that I still have all my data intact from before (at least something's gone right). If anyone can get my machine working I will be incredibly incredibly grateful!

A:Have just restored XP Home and...

OK, I managed to work out what the error is:

lsass.exe - System Error
When trying to update a password, the return status indicates that the value provided as the current password is not correct.

Hope that narrows down the list of potential problems!

1 more replies
Answer Match 72.24%

Hello, I recently restored my computer to the origianl manufacture settings and found I lost my wildtangent games I have already purchased. How can I replace them? I tried downloading and than I entered my unlock code but It wouldn't accept this. Is there anything I can do?

A:Restored to manufacture

When you restore something to the original manufacture settings, you're basically deleting everything on your computer, and starting over again. If you're sure that your unlock codes aren't right, then try contacting Wildtangent, or wherever you downloaded the games from, and explain your situation to them, you're going to end up needing a new unlock code, and that's something we can't give you.

1 more replies
Answer Match 72.24%

I got the Acronis.True.Image.Home.2010.v13.0.0
I have a problem with restored

I brought new laptop hd[500gig] I made a image of old hd[250gig] but I can't restored it in new hd .
it saying [recovery operation failed ]

please help any suggestions

A:can't restored it in new hd with Acronis

Here is the Acronis support site.


3 more replies
Answer Match 72.24%

Okay so I've just restored my computer for about the third time and am having soo much difficulty with it!
First of all I'm big on youtube and to view it again I tried downloading flash player multiple times trying a variety of ways. Everytime I tried the information bar kept popping up and prevented me from downloading it. Then I tried the link but the download got as far as installing the installation thingy (Clearly not a computer whiz). I tried to turn off the information bar from tool/internet options/security/ custom level, but my list on the custom level window is blank? I also tried managing my add ons but flash is no where on there and I know for sure it's in my computer but it's not on I guess?

Any help on anything Would be Greatly appreciated!

A:Restored Computer

For starters try a different browser and see if you have the same problem (example: Firefox instead of Internet Explorer). That may help zero in on what is blocking this.

By "restore" did you mean to restored it to an earlier data or reinstalled Windows?

What does the information bar say?

1 more replies
Answer Match 72.24%

I have a file named Csrss.exe it's not a virus microsoft told me it's serval files conflicting with it not to show up correctly and I was wondering if any one know's how to fix this problem and can walk me through it

A:Csrss.exe need help with this on getting it restored

RogueKiller for 32bit <==== Download Link

RogueKiller for 64bit <==== Download Link

Click on one of the links above that goes with your Windows 7 bit versions

Save to the Desktop.

Close all windows and browsers

Right click on and choose

Press: SCAN

provide the RKreport.txt (Mode: Scan) in your reply.

9 more replies
Answer Match 72.24%

My desktop crashed after a Windows 10 update so I created some backup discs and restored it to its factory settings (reverted back to Windows 7.) I tried using my backup discs to restore my photos and documents but the restore program will only accept the first disc. A window pops up asking for Disc 2 but when I insert it, it spits it back out and asks for disc 2 again. Please help. I'm afraid I lost of my child's photos and I'm beginning to panic.

More replies
Answer Match 72.24%


Today, my dad accidentally resetted my Window 8.1 computer and thi is what's happening.

Does any one of you Tech pros have a resolution to this? From my standpoint, it seems like a driver issue.

A:This is what happened after my dad restored it

Originally Posted by TechGuy


Today, my dad accidentally resetted my Window 8.1 computer and thi is what's happening.

Does any one of you Tech pros have a resolution to this? From my standpoint, it seems like a driver issue.

I don't see anything from that link.

1 more replies
Answer Match 72.24%

I upgraded from a Windows 8 phone (ATIV Odyssey) to an 8.1 (Lumia 735) several months ago. Text messages from June 2013 through October 2014 were restored, but everything from October 2014 through March 2016 (when I upgraded) is missing. I used the Windows Phone Message Backup app to back everything up on my computer and the same block of messages is missing. Is there any way to find the missing messages in the cloud? Or a way to download them from the Odyssey? (contacts+message backup can't be installed on the Odyssey because the app is only for 8.1).

More replies
Answer Match 72.24%

So I just restored my computer to factory settings and now there is an Emergency Backup file on my desktop that won't go away. I can restart it, delete it, or move it somewhere else, and it still shows up after I restart it? Can someone please help me on how to remove it safely, I don't care about what is in the folder, Thanks! I have windows vista.

A:I restored my computer and now I need help.

7 more replies
Answer Match 72.24%

A couple nights ago I turned off my computer for the night and the next morning when I restarted it, it walked me through set up like it was a new computer. When I went through the steps I found that I had lost everything, pictures, music etc..... when I looked on the desktop some of my old Icons where still there but when clicked on the info could not be found. PLEASE can anyone tell me why it would have done this???

A:Computer restored itself?

Im not sure as to why that happened but if you can somehow remove the harddrive and have a usb sata/ide connector you might see if anything of importance can still be salvaged.Of course you have to have another working computer to use the connector with. If so i would put all of it on a cd/dvd so it isnt lost forever.Anything that cant afford to be lost should always be saved somewhere in case a computer does fail.

3 more replies
Answer Match 72.24%

I tried restoring several simple image files. Presto, it worked! However, problem is when I try to open it with the simple windows viewer I get that ominous, "no preview available screen." Okay, so forget them right? No I use MS Paint and get the message: "Paint cannot read this file. This is not a valid bitmap file, or its format is not currently supported." I'd give the files the big heave ho and forget about them, however when I open them with microsoft word, I get pages and pages of text which makes me think there's still the images hidden in there somewhere, and it just needs a restorative measure of sorts. This pictures are muy importante. Help!

A:Restored Files

Hi There ProblematicSit, Welcome to TSF!

Perhaps you ought to try this workaround; (you will need your Windows? XP SP2 CD).

(In the event that you do not have a Windows? XP CD with SP2, you will need to 'borrow' one from a friend or colleague, as the manufacturer's "Recovery Discs" will not work in this instance.)

Insert the Windows? XP CD in your drive. (Hold down the Shift Key to prevent it from starting.)

Go Start > Run the box type in sfc /scannow ?please take note of the space between the sfc and the /.

This is the System File will scan all the Windows? core system files to ensure that they are in their respective correct places, and if not replace them from the CD. (The MS Paint program is one of these core files.)

During the scan you may be asked to Insert the CD, if this happens just go retry and let it do its thing.

One important point: While sfc is running, it is not advisable to do any other work, or have any browsers/programs running on the computer, until the scan is complete. (This process will generally take around 45-65 minutes to complete).

Once finished, remove the CD and reboot your machine...all should be "Normal" (hopefully).

Please post back with the result, or if there are any further queries/concerns.

Kind Regards,

1 more replies
Answer Match 72.24%

I restored a laptop for a girl in our Church since I couldn't remove all the bugs and trojans and viruses and it worked and now I have a 8.1 with Bing and it told me the last 5 digits of the key and I entered the key an was told not the right one so what am I to do??

A:Activate a restored OS

I restored a laptop for a girl in our Church since I couldn't remove all the bugs and trojans and viruses and it worked and now I have a 8.1 with Bing and it told me the last 5 digits of the key and I entered the key an was told not the right one so what am I to do??
Best to contact Microsoft's Activation Support:

1 more replies
Answer Match 72.24%

So if I'm right, you can replace your default windows icons (on Win7 64bit) by modifying or replacing the Shell32.dll in the System32 and SysWOW64 folders. Well I did that awhile back. Now I want them back to default. Only problem is, I can't remember exactly how I did it... So, how do I do it? Because when I restart the computer after replacing both of the Shell32.dll's, nothing changes.

A:Restored Shell32.dll and no changes?

You could run SFC /scannow .

In elevated Command Prompt .

Open up an Elevated Command Prompt. Click on in type CMD . Right click on CMD under Programs (1) choose . On the User Access Control window click on the Yes button . Command Prompt opens up to C:\Windows\System32>_

Type SFC /scannow press [ENTER]

Or you should have a shell32.dll.old or .bak file you could change it that way and just use

Regsvr32 C:\Windows\System32\shell32.dll

1 more replies
Answer Match 72.24%

Tried restoring several simple image files. Presto, it worked! However, problem is when I try to open it with the simple windows viewer I get that ominous, "no preview available screen." Okay, so forget them right? No I use MS Paint and get the message: "Paint cannot read this file. This is not a valid bitmap file, or its format is not currently supported." I'd give the files the big heave ho and forget about them, however when I open them with microsoft word, I get pages and pages of text which makes me think there's still the images hidden in there somewhere, and it just needs a restorative measure of sorts. This pictures are muy importante. Help!

A:Restored Files

7 more replies
Answer Match 72.24%

Okay, so my sister started up her computer, and the BIOS seems to have been corrupted and attempted to be restored. (I say seems to be since she never turned the monitor on. She saw no HDD LED activity and assumed something was wrong.) As a result, she shut the power off with the button.

Normally, on any other computer, this is not an issue, but this is my SISTER'S computer, the one that has given us 3 months worth of trouble. After an improper shutdown, it goes into an on/off cycle. It turns on, then a few seconds later, off. Then on, then off, etc. It did this several times (I shut off the PSU about five times) before it restored the BIOS. It went through the cycle three more times before finally starting correctly.

Was this a one-off thing? (it wasn't) What is at fault here, the mobo or PSU?


Gigabyte EP-45 Motherboard
Raidmax Rx-700 Quantum (I know it sucks. You don't have to tell me.)
Intel Core 2 Duo
Geforce 9600

A:BIOS restored?

It could have been the mobo, or the PSU, or both. I would check the motherboard first, the BIOS corrupting for "no reason" may spell motherboard failure.

2 more replies
Answer Match 72.24%

daughter's computer just restored - cleaned out. She doesn't have IE. How do I get it on her computer so that she can go online?

A:how to get IE on restored computer

Download Firefox 3 onto a CD or a Pen Drive and put that into her computer, then install it from there.

1 more replies
Answer Match 72.24%

I think I caught something on my computer but the main thing that happened to me today is that after i restarted the computer before it loaded the desktop a pop-up came up that said it couldn't find the local profile and had to use a guest one or something like that. When the desktop loaded it was like it got restored to a previsous pooint and all my pictures nd music were gone. My question is are these gone for good or is there a way to recover them?

A:Windows restored itself....

okay update on this....
i was able to get access to my my documents folder by going to C:\Documents and Settings\.

now my problem is first off that i still can not log on to my original windows profiles with all my docs and settings.

my second problem is that i have some type of spyware, adware, virus, or some other type of thing that i don't know about on here.

a few of the problems is that in the add/remove programs there are files in there simply called random things, like copy, webreg, docpro, hpmdtab, instantshare, qfolder, and a couple others ones but when you click on them all it says is that they are used rarely and theres no option to uninstall or nothing.

another problem is that there is this thing on the left side of the screen that gives access to your my documents, your shared folders, network places, and a couple other things. it is a bout a couple inches thick and stretches vertically across the screen. the format of it matches perfectly with how windows looks too.

the other other things i see is that i get some pop-ups to random sites and in the bottom right hand corner where it usually shows your internet connection that is not there anymore and it has always been there in the past.

thank you in advance to anyone that can provide some help.

4 more replies
Answer Match 72.24%

I restored my computer to a year ago (January 15, 2007 to be exact), i know it was stupid from my part, but anyways, i restored it and now NOTHING will show up in my computer. Well only my background the one i had before restoring my computer and the mouse thing. I want help! Nothing shows up, not even the START button. How can i undo it, or what can i do? Did i lose all my information? I restored my computer before but never to such longer date and nothing erased... will this time will it erase? PLEASE HELP!

A:I restored my computer and now i cant see anything!

I love these errors.
Ctrl Alt Delete, open task manager, file > run > explorer.exe
You can now see normal windows interface. Backup your data and reinstall :) for a really detailed post on fixing, but that is hardly guarenteed :)

10 more replies
Answer Match 72.24%

We bought a computer second hand and then did a factory restore. It will not play videos or anything (although it plays the opening commercials), and I am guessing there are some things we need to download back onto it. Flash players, etc? Is there anything else? It said it was going to do a bunch of windows updates, etc overnight.

It is an HP Pavilion g6 with Windows 8 .

Thank you in advance for any advice you may have!

A:Just Factory Restored - Now what?

What's the complete model number of that HP Pavilion g6 series laptop?
A dash and additional characters after g6 should comprise the complete model number.

Also advise what the exact product number(P/N) on it is.


You should get Windows 8 up-to-date and make sure everything is set up and working correctly before you install a bunch of programs, plug-ins, add-ons, etc. in that laptop.


1 more replies
Answer Match 72.24%

I am so peeved right now it is not even funny. Next time ready for PC I think i will be a mac convert after all this meesed up crap with windows.

Last night when I get home go to start computer and there is a error about missing dll file, then aas I click the error more missing file errors keep coming up, gets progressively worse until PC does not start windows. Ok, that's cool, I have backup and disk image on another drive in computer, no problem right, WRONG!!!

So pop in the windows 7 disk, go to restore disk image, error!!! Got a few errors while trying once I got one when I checked of not to include one of the disk, the one I keep getting is that there is not enough space on drive for restore. Now the disk the image is on is 150 GB, the disk trying to put it on is 500 GB, so why the problem???

So keep searching on my laptop and find a suggestion to do diskpart-clean. Go through every suggestion I found to use diskpart such as clean, =sytem blah blah blah. Still not worky. I install Windows 7 on the drive which works, install backup files and is there. But I want the image to restore. So in the new install I cant get it to do a image restore, so I try from Windows 7 CD again, FAIL!!!!!!!!!!!!!!!!!

Now what, ok I have Acronis that I have never used on disk, lets give that a shot.
It starts the procedure from what I can tell, It says something about partition part 4 of 5 while running and counting down the time, at this point it is 1AM and I am goint to bed. Get u... Read more

A:Can not get my image restored!!!!!

Try a repair install. If things work as they should, you will not lose your stuff and you will be up and running, again.
Repair Install

7 more replies
Answer Match 71.4%

Just got an Emachine computer (IBM restore discs) up and running would not restore with the discs that came with it. I used Fdisk and installed Windows98SE from a full install disk. I have this computer hooked to my Compaq moniter. It is working fine in all but one respect..... In the control panel, under the display icon, I only have 16 other options are there. what is causing this? What the heck is wrong? is it drivers?? hope someone can help me??

A:only 16 colors available for restored computer

You need to install the graphics drivers for your videocard.

If it`s onboard graphics then you can get these from your mobo manufacturers website.

If it`s a separate graphics card then you will need to visit your graphics card manufacturers site.

Regards Howard :grinthumb

9 more replies
Answer Match 71.4%

i just accidentally deleted my entire catalouge of movies and games from utorrent to the recycle bin. I then entered the recycle bin and restored each of emediatly. I cannot find even 1 of those supposedly 'restored' files anywhere on my hard drive. I know the files are there somwhere due to the amount of space left on my hard drive. i have searched every whre i can think of. If i dont find them i have lost 15 gb of space on my hd because i cannot even delete them plus the torrentz

whre have these files gone ?

A:lost restored files

Try something like spacesniffer to find them.

SpaceSniffer, find lost disk space the easy way.

3 more replies
Answer Match 71.4%

I used Macrium Reflect to create an image of my SSD boot drive for my pc last Friday night and on Saturday the drive died. I installed windows 7 on a new SSD drive and installed Macrium Reflect and created a recovery disk and booted the PC from the recovery disk. I was able to run the software and restore the drive making sure that restore MBR was checked. But when I restarted the pc it tells me it can't find boot media on the selected Boot device. I then booted from the Windows 7 CD and tried to run repair but it said that "This version of System Recovery Options is not compatible with the version of Windows you are trying to repair. Try using using a recovery disc that is compatible with this version of Windows". I only have the one windows 7 disc that was originally installed on the pc and that I used to attempt this repair.
Any ideas on how I can get this drive to boot?
PC core i5, 8gb memory, windows 7.
Backup image software I used:

A:Restored drive won't boot

Let's see if I have this right.  Your ssd died, you bought a new one and installed Windows 7 on it.  Then you loaded Macrium Reflect and created a recovery disc.
This is where I get confused.  You were able to run the software and restore the drive.  If you had just installed Windows 7, why did you need to restore the drive?

20 more replies
Answer Match 71.4%

I got this new computer and the guy who sold it to me said he had wiped the drive clean and reinstalled xp. I transferred all my docs from my win98 computer to the xp computer's directory via windows explorer. I then discovered there are 3 or 4 identical directories, labeled My Computer, My Documents, etc. So I tried to organize everything into a single folder, deleting each as I successfully transferred folders and files.

I then found that the folders that I had transferred did not list any files in the right hand window pane. I right click on Properties and the number of files are listed. So I went to the Recycle Bin, highlighted every folder I had deleted, and clicked the restore selection. The directories still list have the correct space and number of files when I click on Properties, but the right side of the window is still empty. I would appreciate if anyone has any suggestions on how to fully restore the files.

A:xp is hiding my restored(?) documents

For starters, open a folder > click on Tools in the menu bar > Folder Options > click on View tab > click on Show hidden files and folders > ok

Secondly, is this your first time using XP or have you used it before?

2 more replies
Answer Match 71.4%

My Quick Launch vanished from my taskbar and no matter how many times I try to restore it through the right-click Toolbar function or Properties, it won't come back.

I usually have a lot of windows open at once and rely on the desktop and cascade icons there.

Can anyone explain how I can repair this function in my taskbar? I even tired to System Restore, but it failed to restore completely.

I'm working on Vista.

Thank you!

A:Quick Launch gone and can't be restored

Originally Posted by clearlyconfused

My Quick Launch vanished from my taskbar and no matter how many times I try to restore it through the right-click Toolbar function or Properties, it won't come back.

I usually have a lot of windows open at once and rely on the desktop and cascade icons there.

Can anyone explain how I can repair this function in my taskbar? I even tired to System Restore, but it failed to restore completely.

I'm working on Vista.

Thank you!

Hi clearlyconfused,

Welcomd to the forum. Refer THIS Tutorial and verify that the following Location is available: C:\Users\(your username)\AppData\Roaming\Microsoft\Internet Explorer\Quick Launch.

New user account would fix this issue. Here it is: How to Create a New User Account in Vista.


1 more replies
Answer Match 71.4%

Hi everyone and thank you for your help. I have a compaq presario that crashed and now says no operating system found. Loading the restore CDs did nothing but one driver did load.

I want to get rid of this laptop...........give it away or find where to recycle.

Could others restore the prior information in this computer if there is no operating system in it?

Thanks very much


A:Can personal information be restored?

Hi and Welcome to TSG,

I believe you could download & run Darik Boot'n'nuke (DBAN) which is free


3 more replies
Answer Match 71.4%

Hello (once again, unfortunately),

I finally found a great program that i can find and restore an old file that would make my life better if i could ever use again. I would like to ask two things for all that restore and overwriting situation. Basically i installed windows on the hard drive that has the file that i want to restore. Can i still restore the files after a install all however called? (sorry for noob question). Second, i was able to restore a few others files i need so much, but as i was in a rush i installed the restore program in the same hard drive as the files i wanted to restore. So i restored the files but i get error when i try to open. Those files are some .avi and some other are autodesk 3ds max design (.max) files that i have putted more than 100 hours working on these models..So basically why don't they open properly and what can i do about it..

Thanks a lot (once again),

A:Restored files don't open

I am not sure I understand the sequence of events. Are you saying that you reinstalled the OS and now your files are buried under the new OS because you did not save them.

1. What was the program you used to restore them

2. do you now have a Windows.Old folder. If yes, the files should be in there.

5 more replies
Answer Match 71.4%


I accidentally deleted a document from auto-recovery. I then restored it from the recycle bin. No error message popped up and the shortcut in the recycle bin disappeared. I looked for the document in my Documents, then searched the entire computer, and couldn't find it. What could have happened to it?

(I then created a test doc., deleted it, restored it, and this one came back to my documents)

Thank you, for any help

-(.docx) file
-running Windows Vista (no service pack)
-Microsoft Office Home and Student 2007

A:Restored Document Disappears

The lack of a Service Pack may be the problem. Upgrade to Vista SP1 at a minimum.

SP1 Prep Work


1 more replies
Answer Match 71.4%


I did a factory restore this morning and now I'm having a few problems I didn't have before. I'd appreciate any help on fixing any of these:

Windows update didn't update fully and now says totally updated - even though nothing on the windows 10 stuff, etc. I had >60 updates left (I do a few at a time) and got a BSD when rebooted then there were only a few 8 left when I got back from the BSD (the BSD seems to be over some hardware plugged in that seems to be failing but not sure what it is). Windows was activated as soon as I finished the restore - before starting to update things.

I turned off sound in all my accounts but when windows boots up there's that horrible windows theme. Before when I turned off the sound in personalize that stopped the horrible windows theme when booting up. Do I need to do anything more?

I use mostly my general account and it won't allow me to access temp under run so I can delete temp files. How can I fix this, please?

I also had problems at first updating windows in the general account - it wouldn't allow me to; however, all of a sudden it's working, and I always update it in the general account.

In the past I had the document file in the left side of my task bar by the icons for browsers, etc. Now, I can't get it there, just on the right side as a tool bar - but I don't like it there or the way it's displayed there. Does anyone know how to fix this?

Also, in the general account (where I do most things) I ca... Read more

A:some glitches after restored win7

Long in as an Administrator, go to Start/Search and type CMD, Right click the CMD results and Run As Administrator. In the Elevated Command Prompt type SFC /scannow and press enter. This should replace any missing system files.

19 more replies
Answer Match 71.4%


I am also suffering from the problem once faced by Katy_24. I am unable to go beyond 16 colour and cant see graphics properly as before. This is after I had to install Windows 98 after the hard disk was crashed.

As suggested by Howard, I am posting below the summary display of my system as extracted from Everest below:

Operating System Microsoft Windows 98 SE
OS Service Pack -
DirectX (DirectX 6.1a)
Computer Name PENTIUM II 266
User Name Shobha Rajan

CPU Type Intel Pentium II, 233 MHz (3.5 x 67)
Motherboard Name PCChips M715
Motherboard Chipset Intel 82440LX/EX
System Memory 32 MB (EDO)
BIOS Type AMI (07/15/95)
Communication Port Communications Port (COM1)
Communication Port Communications Port (COM2)
Communication Port ECP Printer Port (LPT1)

Video Adapter Standard PCI Graphics Adapter (VGA)
Monitor LG StudioWorks 44i

Audio Adapter Creative ViBRA16X Audio Adapter

IDE Controller Intel 82371AB/EB PCI Bus Master IDE Controller
IDE Controller Primary IDE c... Read more

More replies
Answer Match 71.4%

My Windows 7 Ultimate 32bit OS got messed up so I restored the original image I made from DriveImage XML successfully. Now when my PC boots, I get the mobo splash screen and then just a cursor. When I put my Win 7 install disk in I can "press any key" to boot from it and the DVD goes right to where I can repair my installation. It sees my partition and when I use the cmd prompt using diskpart, I can see that the win 7 volume is c:\, active, and all my files are in the right spot. However when I look at the volume numbers, my c:\ is volume 2 and my DVD drives are volumes 1 & 2. So how do I change my c:\ drive to volume 0? I've read that this is how you set the c:\ to boot properly. If I'm wrong please correct me.

A:Restored DriveImage XML, Win 7 won't boot

I'm not entirely certain this is the case with 7 but previously the volume was assigned depending on where it was plugged into the motherboard.
If I had to guess I would say your dvd drives are IDE and the Hard disk is SATA.
I have the same issue with my box. It doesn't seem to prevent it from booting at all.

Try just booting with the win 7 disc in and not hitting anything and see if windows loads then. If so it's a motherboard setting issue.

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After innumerable problems with XP, I opted for a complete restore (as opposed to a Recovery). I meticulously installed all ten (10!!!) of the H.P. Restore disks and set about the task of restoring software applications and personal settings. But between reboots, it fails to retain my settings. Ex: I set the desktop background to a dark blue. Upon reboot, my desktop is once again that funky slate blue. I set single click in folder oprtions, but after reboot, it requires double click every time. Even worse, perhaps is where it won't even hold my settings at all. For ex: on the task bar: There is a check mark in front of "Lock the Taskbar"; I click properties, unclick the lock box, but immediately the lock is back on again. I have a Canon Printer and an Adobe PDF maker; I tried to select the Canon Printer as the default -- it will not allow me to designate any printer as the default. And on and on it goes.

I have a Hewlett Packard Pavilion a350n, Pentium 4. 2.80 GHz, 512 MB RAM, 160 GB HDD, and other good stuff. Before Restoring the OS, I reformatted the HDD. So I am at a loss as to why it will not save my settings. Any ideas? I will be deeply grateful.

A:Restored XP will not remember settings

Wow. I'm in trouble. No one knows what to suggest. Maybe I just haven't given it long enough. I'll wait.

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I restored my laptop to factory default because some viruses were messing it up. The restore completed and the laptop restarted and it says "setting up for first time use". It'll say that for a few seconds and then an error pops up that says an unexpected restart or unexpected error has occured. click OK to restart. Well everytime i click ok, the laptop restarts and goes to the same screen where the same error continues to pop up. Ive restarted it countless times yet it does this everytime. Please help me with this problem.

A:Help-Restored to factory default

Boot up from your Windows CD as if to install it. Enter the Recovery Console and once at the prompt, type CHKDSK /R.

Good day!


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Hi folks

Can anybody help me with a tricky installation problem I have?

I'm trying to set up a machine so that it can allow me to verify different backups I've made - the idea being that I use the backup and restore program installed in the Windows installation on the first partition to do a test restore of various backups into the unallocated space on the hard drive, with the aim of ending up with a dual boot or triple boot system, with one or more Windows XP partitions restored into the unallocated space from an external drive. The backup program maintains that it can reconfigure Windows to run on the new machine.

Everything appears in order for the first restore process into the second partitition. I can carry out a new install of Win XP into a new second partition, then restore a backup which includes the Win installation from a source computer elsewhere on the network, and then modify the restored OS using the backup program to boot on the new computer. In other words creating a dual boot computer by restoring the Win installation from the other computer.

The problem I have concerns the creation of a third partition and installation on top of this system, using the same process, but to make a triple boot system by restoring the Win installation from a different computer. I get a show stopper problem almost straightaway when running the Win XP3 install from my slipstreamed boot CD, in that although I can create a third partition, and commence the first part of... Read more

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can someone help? I just ran restore from a backup on an external harddrive, it took over 5 hrs, then finished. But where is all my 'restored' data?? I cant find it....

if this is too vague tell me and i will try to explain further but its pretty straight forward....

is there something more i must do?

A:wheres my restored data?

If the restore ran properly, the restored files and folders should be in the same places they were when you did the backup. It sounds like either there was a problem with the backup or there is a problem with the restore. Let's make sure you're doing things correctly before assuming there is some problem with the system or the hardware or the backup file - which we will address later if this doesn't help. The following should help:

Here's an article on the restore procedure: just to make sure you're doing it right. It's a selective restore of a full or selective backup (not a complete restore of a complete backup) - but since you did a full backup it matches your process closer than a complete restore would.

Here's another excellent tutorial on the Restore process: Restore Backup Files.

Here's an article on how to use Advanced Restore (when normal restore doesn't work):

Restore files from a backup

Back up and restore: frequently asked questions

I hope this helps.

Good luck!

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Hi i am new here and my computer has been having tons of problems i just did a full system restore i have not uninstalled or installed anything and i just want to make sure my registry does not have errors on it one is in .reg format the other in .txt i exported them both plz help!!! thanks Mnkras

i would really like if someone could somehow check one of these for errors

sry in a zipped file it was 10.8 mb so i umpoaded it to mediafire

Direct Link
Indirect Link

Windows xp sp2
hp pavilion a1350y

A:Errors on restored registry

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