Tech Problem Aggregator

Dell E5400 WMI battery name corrupt

Q: Dell E5400 WMI battery name corrupt

If I try to retrieve the Name attribute of Win32_Battery, I get non-alphanumerical information which then causes a problem with using this info as text (log file etc).

Can anyone help?

A simple example:-

Const wbemFlagReturnImmediately = &h10
Const wbemFlagForwardOnly = &h20

strComputer = "."

Set objWMIService = GetObject("winmgmts:\\" & strComputer & "\root\CIMV2")
Set colItems = objWMIService.ExecQuery("SELECT * FROM Win32_BIOS", "WQL", wbemFlagReturnImmediately + wbemFlagForwardOnly)

For Each objItem In colItems
WScript.Echo "Name: " & objItem.Name
This gives "DELL RM6618B" followed by a random set of non-alphanumerical characters.

An example output is = (DELL RM6618B??? ??? ? Y???)

which when viewed in a Hex Editor is :-
44 45 4C 20 52 4D 36 36 31 38 42 (this bit is Dell RM6618B) then,
3F 3F 3F 0C 3F 3F 3F 0C 3F 0B 59 09 3F 3F 3F

A: Dell E5400 WMI battery name corrupt

Is this it

3 more replies
Answer Match 69.72%

Dell Latitude E5400 - Windows XP SP3 w/ Docking Station
My building has about 250 of these models in use and the following issues is repeated throughout.

Issue 1) When the laptop is in standby and put into dock, the power button on the monitor stand of the docking station will not resume the machine.

Issue 2) When docking the machine, the video keeps reverting to the LCD projector as default.

Anyone else having this issue?

More replies
Answer Match 68.04%

After installing fresh windows 7 I keep getting BSOD. Previously I had XP and had no problems. All drivers should be up do date.

I will attach my log to the post.

A:Dell Latitude E5400 0x124 BSOD

Hi RaidoR,

The system crash seems to be happening due to a 'hardware issue':

Loading Dump File [C:\Errors\RaidoR\SF_11-03-2013\031113-38547-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*c:\symbols*
Executable search path is:
Windows 7 Kernel Version 7600 MP (2 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Machine Name:
Kernel base = 0xfffff800`02a1f000 PsLoadedModuleList = 0xfffff800`02c5ce50
Debug session time: Mon Mar 11 11:47:25.547 2013 (UTC + 5:30)
System Uptime: 0 days 0:00:30.388
Loading Kernel Symbols
Loading User Symbols
Mini Kernel Dump does not contain unloaded driver list
* *
* Bugcheck Analysis *
* *

Use !analyze -v to get detailed debugging information.

BugCheck 124, {0, fffffa8004b17038, 0, 0}

Probably caused by : hardware

Followup: MachineOwner

1: kd> !analyze -v
* ... Read more

9 more replies
Answer Match 66.78%

Hi everyone, I recently closed the lid on my laptop a little too hard (although nowhere near hard enough to damage the screen, at least I thought) - however it now has a crack in the corner. That will teach me for being heavy handed.

I'd like to buy a replacement screen and fit it myself, but I am struggling to find the correct model and part. I could take it to a local shop to repair but it will cost me twice the price and I have been inside electronic equipment before so I think I should be OK.

Can anyone help me determine what screen I need to buy, or where I can find out - and also if there are any online video guides to help with this sort of job?

Thanks for reading

A:Solved: Replacement screen needed for my Dell Latitude E5400

7 more replies
Answer Match 53.34%

Can someone help me with this problem? So I just received my brand new Dell Inspiron 15 3000 and the battery is not charging. It says it's "Plugged In, Charging" but it never goes up and stays at 0%. At first I thought I just need to plug it in for several hours but it's been 5 hours now and still the battery stays at 0%. I tried running the BIOS Diagnostics just to see if there are problems and there's none. The battery status says everything is running normally and the Battery State says it's Idle. I tried draining the flea power several times, removing and reattaching the battery, but to no avail. I'm getting really frustrated and I'm really close to throwing this laptop back to Dell. 
I read somewhere that I have to update the BIOS but it won't update unless the battery is charged at least 10%. Someone also suggested that Windows 8.1 is causing the problem. I haven't even started using this laptop and it's already giving me a *** ton of problems. Any help would be much appreciated! Thanks guys! :)

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Answer Match 53.34%

My Dell laptop will charge and operate for several hours off a new 6000 MAh battery but the icon in the tray inidcates that it is always on line power. Although both the CD and floppy drive work when installed in a bay the system not indicate that they are present. I have updated the bios from Dell but that does not help. Any ideas would be appreciated.


A:Dell Inspiron 3500 charges and runs on battery but cannot find battery or bay devices

Still under warranty, isn't it? Call Dell for a repair trip.

3 more replies
Answer Match 52.92%

I've been using a Dell inspiron 1545 from about 3 years now and exactly after 2 years of my buy, the battery failed and it started showing me to replace the battery and always notified me about contacting dell for a new battery.
I didn't take this of much concern so i just ignored the message and kept on using my battery with my adapter plugged in. After 4-5 months of such usage, My battery completely failed and doesn't even offer me even a minute of backup, when i remove the power socket. Then i realized the importance of a new battery and then bought a new battery from Dell.
Its the same battery with the same specs and also the same family type. After i removed my defected battery, I replaced my new bought Dell battery and realized that my battery is working fine. its charging well but at some time, it says "Plugged in, But not charging" Which is rare for any new battery, which is bought brand new.

This is how it looks now after i remove the AC adapter plug and when i depend on the battery backup. it is providing me a backup, but I see a yellow exclamatory mark beside it. Which I think should not be present. it also says "Low battery" when there's already 99% of battery left!
I've also followed some online steps
1) updated by BIOS to the latest  2) Followed some other steps like uninstalling the battery ACI in the device manager and etc...
i would love to get this problem solved. I'm using a PA-12 family adapt... Read more

A:Bought a new dell battery and still my laptop battery doesn't charge!

Hi Utkarsh. I Actually FIXED this problem months back. and I exactly want to help you on this so that you can fix it yourself too..
the problem which is creating your battery to show an exclamatory mark is your power settings.
so follow these steps to get rid of that sign and a perfectly working battery.
1) Click on your battery icon (left click) you should see an option called " More power options" at the bottom of the popup.
click "More power options"
2) Now you will be taken to your control panel where you can see all of your power plans and under each plan, you will see an option called "Change plan settings"
3) Click on "Change plan settings" for your active power plan. Now you will get redirected to another control panel window, where you can see two kind of power options to get adjusted. that is, when you battery is plugged and when your battery is unplugged.
4) Don't touch those options, just click on "Change advanced power settings" at the bottom left of that window. THIS IS THE AREA WHERE WE NEED TO FIX!
5)After you click on "Change advanced power setttings", you will see a POWER options popup, go to the bottom and then you can see something called "Battery" with a plus sign on the left. click it.
6) Now you just have to change the levels for the following values
                   --> Critical battery level ( you can change it to 10%)
&nb... Read more

24 more replies
Answer Match 52.5%

Hi i have a XPS M140 dell laptop, and bought a new battery, wich came charged to 40%, the instructions said that i should discharge the battery to 2% and then chargeit to 100% for first time.

I used the laptop withouth cord until it was 3%, then i plugged it but the amer light that should appear it is not when i plug the laptop with the battery installed, then i check the energy administrator (i have xp and lubuntu, and it both was the same) and it said "charging" but it stayed in 3%, i let it more than 12 hours plugged but never charged the battery, it is still in 3% and the light of the battery doesnt turn on.

I dont know if the battery is bad, because it worked when had charge, or is maybe the laptop that is not charging.

Is there a war to check if this port is charging electricity to the battery? i have a multimeter and i know how to open this laptop. Any information would be helpful as i havent been able to found information on this.

and also is there a way to know with the multimeter if the battery is allowing energy to charge it?

i hope you have understood, im still klearning english, thanks for your time

A:Hi, i need help testing a battery or a port of battery of a laptop dell

Testing the DC jack on a laptop

1 more replies
Answer Match 50.82%

hi, currently having some difficulties with the wifes computer. E5400 on asus p5kpl-cm mobo, 4gig generic ram, 300gig wd. The system willnot start at all. There is pwr light on the mobo but other than that you would think it was unplugged, belkin surge protector ok and functional, another computer powered from it works fine. Front hardware button has no effect. Have performed cmos reset with jumpers to no avail. Has anyone encountered this problem before>? Love some advice

A:E5400 sys no pwr up

If this is a desktop the first thing I would do is to replace the psu with a known working one.

1 more replies
Answer Match 50.4%

Hi there,
does someone knows about this issue?
means as well te delivery for thoose ones is not possible due several Quality reasons
heard that since april16 this issue is common public at DELL?

More replies
Answer Match 50.4%

A Dell customer service advisor recently suggested I buy a new battery to fix a problem with my battery not being recognised at system startup nor charging when the adapter is plugged in.
Despite my AC adapter being the original adapter that shipped with my computer, the new battery still fails to charge. I receive a message informing me that the AC adapter type cannot be recognised (quickset). Furthermore, in what can only be described as an outrageous step, this message informs me that Dell will throttle my machine ("your computer will run more slowly") and then battery will not charge.
Clearly there is an error in the adapter hardware (most likely related to the well known one wire technique for battery verification)  meaning it cannot be recognised by the computer. I was therefore incorrectly informed to buy a new battery that neither solves the problem nor is of any use as it cannot be charged. Is this how Dell treats their customers?
I propose two solutions which Dell could offer me:
1. Send me a new, working 150W adapter compatible with my XPS 17 as a gesture of goodwill following the incorrect sale of a new battery at great expense which failed to solve the problem.
2. Provide a way to circumvent the faulty charger verification process. This is crucial for two reasons. Firstly the adapter is the original adapter that came with my computer so to verify its authenticity is not necessary. Secondly, Dell has zero right (non, whatsoever) to force consumers ... Read more

More replies
Answer Match 50.4%

Hey everyone, I've got an issue with an old school laptop running XP Pro x86 SP3. It's a Dell (I know...) Latitude E5400.

It used to run perfectly fine, but one day I was removing some of the useless outdated programs my school had installed on it, and everything went FUBAR.

Booting the laptop doesn't take much time, but after clicking on my username, and getting my desktop wallpaper shown, things stop loading. I see my wallpaper, but icons don't load up until about five minutes later, with the taskbar. The icons don't have graphics either, until much later.

When everything finally loads, I can't do a single task without it freezing for another five minutes. Clicking on the start button, everything freezes. Right clicking on anything, it freezes. I'm able to navigate around for about 20 seconds smoothly, and then it becomes frozen. Even the clock stops at the minute it freezes.

I've got no startup items, I've only got 28 processes running after boot, I've ran a diskcheck, Microsoft installer cleanup utility, Advanced System Care Pro, CCleaner, Registry Mechanic, Malwarebytes scan, defrag , and disabled all visual themes. I also have over half of my harddrive space free, and I've tried deleting and creating a new user account.

Booting into safe mode is a temporary fix.

So can you guys help me out?

A:E5400 - Possible OS Corruption?

7 more replies
Answer Match 49.14%

Hi, I am tring to Factory Restore my Latitude E5400 . I realise that I will lose all data that is not backed-up. Unfortunately, I lost all of my cds that came with the computer. My question is can I factory restore it without the cd? Or, is there any way I can get another cd. Any help would be much appreciated.
Thanks, Ben  

A:Latitude E5400 Factory Restore

Hi Ben,
Back up data before performing PC restore/Operating system reinstallation.
I have provided a link below for drive savers data backup:
Click on the above link and select the options accordingly. They would help you in backing up data.
You can also contact any local technician to back up data.
Follow below steps ( for Windows Vista/7)  to perform PC restore:

Turn on the computer.
As the computer starts, press <F8> on the keyboard until the Advanced Boot Options menu appears on the screen. 
Note: You must press <F8> before the Windows logo appears on the screen. If you press <F8> after the Windows logo appears on the screen, the Advanced Boot Options menu will not appear on the screen. If you do not see the Advanced Boot Options menu, restart the computer, and then repeat this step until you see the menu on the screen.  
Press the <Down Arrow> on the keyboard to select Repair Your Computer on the Advanced Boot Options menu, and then press <Enter>.
Specify the language settings that you want, and then click Next.
Log in as a user who has administrative credentials, and then click OK.
Click Dell Factory Image Restore.
In the Dell Factory Image Restore window, click Next.
Click to select the Yes, reformat hard drive and restore system software to factory condition check box.
Click Next. The computer is restored to the default factory configuration.
When the restore operation is com... Read more

6 more replies
Answer Match 49.14%

My battery for the above computer has expired and needs to be replaced but I do not know who sells replacement batteries XBT9E1 or compatible ones.

A:How do I buy a battery for my Dell computer Mod. Dell DE051

I believe the replacement battery you are after is a CR2032. If in doubt take the flat battery to your electronics store and ask for the equivalent. They're not very expensive.

3 more replies
Answer Match 48.72%


Sorry for being away from posting on the forum since a long time, though I have been visiting the forum lot many times, without logging in - mainly through Google search. That shows how effective the website really is.

Since some time a very persistent error has been bothering me and I thought it best to come here and post the issue.

After my original battery for my Dell Studio 1555 32-bit computer died, I replaced batteries thrice, one after another (the computer is five years old).
The three replacement batteries were:
1. Dell - exact replacement 56 Wh
2. LB1 - matching specs but 48 Wh
3. Dell - exact replacement 56 Wh

Since the second replacement battery, the Low Battery Alarm has been disturbing me each time that:
1. The computer is restarted with the main power disconnected.
2. The main power jack is removed after a 100% charge.
3. The main power jack is removed anytime.

Since in the first place I never set this alarm manually, I am assuming there could either be a Dell specific registry issue with after-market batteries, though I don't understand why. Either way the irritant must go.

I checked Advanced Power Options under Power Scheme but found nothing that would give me a hint of what's wrong.

The alarm screenshot is attached.

Any help would be welcome.

A:False "Low Battery Alarm" with after-market battery - Dell Studio

Rule out the OS and Drivers by downloading a Linux LiveCD and booting from that See if you get the same errors/alarms/warnings.
If you do it could be a faulty charging circuit in your laptop. Check with Dell and see if they have a battery calibration tool. Sometimes completely running the battery flat a couple of times does a "reset" kind of thing.
Sorry I can't think of anything else just now.

1 more replies
Answer Match 48.72%

I am writing this as I have hopelessly tried all methods found online without success.
I have an XPS 15 bought in France. I move to Singapore and my original DELL AC adapter was spoiled. So I went to the nearest store and bought a third party adapter. Everything works out fine for a while... Now, my laptop won't charge anymore (stuck at 90%). 
My laptop only turn on if it is plugged under ac adapter. When I unplug the ac adapter, my laptop turn off.
When I turn on my laptop it says "this battery charging is temporarily disabled, press F2 for entering BIOS Menu". In BIOS, under battery health it is said "this battery is temporarily disabled, please turn off the computer and try again when the unit is back to operational temperature" I have this problem systematically, my laptop is not heated.
I even bring it to a repair shop here in Singapore; but they do not even have the parts to test. 
Please help. 
I am willing to buy a new battery or new adapter, but I am not even sure if that's the problem.

Thank you

A:Dell XPS 15 - Built in Battery, "plugged in but not charged", battery disabled

Please list exact Dell model and version of windows. Example: Dell XPS 9550, windows 10

2 more replies
Answer Match 48.72%

I am having a dell latitude E5400 which had windows XP preinstalled on it,a few days ago I upgraded to wwindows 10, and there are no drivers available for it,please provide me the wlan and bluethooth drivers.

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Answer Match 45.36%

I have corrupt usb ports on my dell. it happened when i plugged in my digital camera. any ideas to repair the ports?

A:Corrupt usb ports on dell

in the device manager click on view at the top and in the dropdown
show hidden devices
then uninstall all listed usb items
turn the computer off
unplug usb plugs
reboot twice
replug in the usb plugs

1 more replies
Answer Match 44.94%

I was looking at the Dell XPS 15 listings on dell, and I noticed that the $1399.99 version (i7, 8gb Ram, 256ssd, non touch FHD) had only a 56 WHr battery while all of the other laptops with complete SSDs have the 84WHr battery. Is this a typo, as many other parts of listings on Dell are, or is it true that this model only has a 56WHr batttery? I thought that the reason some of the XPS had smaller batteries was because they had to fit the larger HDD. It would make no sense to not have the bigger battery with the SSD, because it would just leave a gap in the insides as the SSD takes up way less space than the HDD.
Here is the link to the comparison page:

More replies
Answer Match 44.94%

I have a Dell XPS laptop and the battery no longer takes a charge. I have been looking at replacement batteries and all of the replacement batteries have a different voltage rating the the orginal. The orginal is 14.8V with capacity 37 wh, the replacements are 11.1V with a range of capacity from 4400 - 7200 mah. I am guessing that the capacity does not matter it will just have a longer charge, but I don't know if the voltage will matter.

Thanks for any help.

A:Dell XPS Battery

The voltage DOES matter, obviously that's the wrong battery!

2 more replies
Answer Match 44.94%

My battery lasts less than two hours, but I can't figure out of that's normal or not... It's rating is 14.8V, it's type is HK421, and it's capacity is 29 Wh. I don't know what any of that is, so I'm sort of hoping someone here does. I keep it on the lowest battery settings, but it won't last through my class, which is about 2 hours.

A:Dell battery

You may be interested in taking a look here There appears to be a number of posts on the Dell site regarding battery life for the HK421. There is also an alternative battery identified.


1 more replies
Answer Match 44.94%

I want to buy a new battery for my dell inspiron 1525. I am not going to buy the battery from the Dell website because it is too expensive.

I want your opinion about this website that sells batteries. It is

what do you think of that site and do you recommend me to buy the battery from there ?

please help me if you can!

Thanks alot

A:I need some help to buy a dell battery

That's a great website. Thanks for sharing it. I hope someone who's actually bought from there can read this post so we can find out if their batteries are good or not. I'll post it on my blog and I'll also ask around.


2 more replies
Answer Match 44.94%


A:Dell Battery

Hi rvk19586,
Thank you for reaching out to Dell Community Forum.
For me to better assist in checking the part number, please click my DELL-username and send me a Private Message with the Dell Service Tag number and your email address.
Note: please don't mention the service tag or email id on the public forum as it contains your personal information

1 more replies
Answer Match 44.94%

My XPS18 needs a new battery and I wanted to purchase an original Dell battery but I can't find one on Dell's parts site--and the customer service people are clueless.  There are many tutorial videos showing how to replace the battery yourself which is what I intend to do.  Is there a trusted site to purchase a NEW battery?

A:Battery from Dell? is quite reputable and carries only OEM Dell parts.

1 more replies
Answer Match 44.52%


I have a Dell laptop 7720 which has worked well for years. However, last week i tried to turn it on and it got to the Dell bios and stopped. So after a few minutes, i removed the power, waited, plugged it back in again and tried again.
Now it boots to a black screen. There is no spinup from HDD or CDROM, no fans either, no beeps either.
I can make it beep if i remove the memory sticks, and I can press D when it starts and the screen goes though its check but then ends and just sits there
So, my thinking is i have a corrupt bios. Okay easy enough to fix...... or so I thought.
I have downloaded the recent 7720A16.exe file, extracted the BIOS.rom from this.
I have then put it onto a 2 GB stick which i have tried formatting as FAT and FAT32.

I then do the usual remove battery, remove power. Stick in USB port (I have tried all 4 of them) and whilst holding down the END key, plug it back in again. The USB is read and then stops and i am stil left with a blank screen and nothing happens, despite this method being posted in many places for fixing a corrupt bios. I have tried also including dosflash with it, and the phonexic crysis USB disk (although this asks for BIOS.WPH not a *.CAP one)
So, what do i do please? What am i doing wrong?
I am normally very geeky and have fixed many other peoples pcs and tablets so i cant see what i am doing wrong here.

Many thanks


More replies
Answer Match 44.1%

i bought a dell E1505 laptop about 1 year and 2 months ago. i used to get good battery life and now my battery lasts about 20 minutes if i get lucky. i know that batteries degrade over time due to the half life, but does it occur that quickly? does not seem right that i have to buy a battery that costs over $100 every year. does anyone else have this problem? are there any solutions to this? thanks

A:Dead Dell Battery

Yes, it happens. It depends on the battery, and whether you cycle it from full to dead often or not. The e1505 is also a budget model that eats battery life. If you want battery life, I would suggest that you get get an ultralight, not a low-end dell. =/

Sometimes freezing the battery will help... but make sure it's in a sealed bag with no moisture if you try it. You don't want to short it.

1 more replies
Answer Match 44.1%

I have a dell Vostro and my battery died on me. On the battery it says "Capacity 56Wh". I found some batteries at and they are for my laptop but they are rated different they say " 4600mAh" instead. Can some one tell what the difference between these 2 ratings are. Also there is a battery there that says "6600mAh". Doest this mean it would last longer?


A:Dell Vostro battery

You have to do a conversion, see here for an explanation:
But yes, the higher the number, the longer it will last.

1 more replies
Answer Match 44.1%

So I bought my laptop this week. It's Xps 15 9550 FHD but I faced an annoying problem.
The laptop's battery won't charge over 99%! it says: "one minute to finish charging", it's been an hour and it's still stuck.
Note that yesterday it was working fine and Charging to 100% without a problem 

A:Dell xps 15 - Battery won't charge over 99%

Thank you for writing to Dell Community Forum.
Please update the BIOS and chipset driver from our Dell Support site.
Was there any recent hardware or software changes?
What is the status of the battery and adapter in BIOS <F2>?
Please private message us the service tag of the system along with your email id.
To private message: please click my DELL-username and send me a Private Message 
(Note: please don't mention the service tag or email id on the public forum as it contains your personal information).

1 more replies
Answer Match 44.1%

Please check 0TXWRR Dell Vostro 3500 battery!

More replies
Answer Match 44.1%

I have bought a Dell Battery for my laptop - XPS L502X today.The battery fits perfectly well, and doesn't have anything to suspect on it.But wanted to know whether its original or not.Find below details of it:JP-061YD0-48630-4BI-F07M-A028400mAhR1122J-733B052R796-9021Also, is that true that every time I buy any Dell product, I need to post it here to know its Authenticity.?If available, please provide the web-page where we can check the product authenticity ourselves.

More replies
Answer Match 44.1%

Dear Roshan,
I purchased a Dell Battery Yesterday For Inspiron 1545.Can you Please tell me this Battery is Original or Not?
I have attached the Barcode Below.

A:About Dell-1545 Battery

This is almost certainly not an OEM battery.

1 more replies
Answer Match 44.1%

Hi All

I recently bought a Replacment Battery for my Dell Inspiron 6000 XP . The Battery is by all accounts the correct replacment but when I put it in and try to boot up it up shuts down my computer . Also when i put it in it makes my computer noisy as a result of the fan coming on ? The battery light flashes green orange green orange too ..When i contacted the retailer they told me update the BIOS but when i try to do so from the Dell site it just brings me to a fault page after clicking download..Anyway Im not sure i want to update the BIOS as some forums don't recommend so ..

I'm a real novice ..Wonder can anyone help ?

Have a fault in the battery ...The company thinks it's my machine and not their battery ..I can return it but i would rather get it working.



A:Dell Replacment Battery

6 more replies
Answer Match 44.1%

I purchased a Dell battery and the seller (Black Cat PC in England) said it is genuine. I want to be shure.
Laptop E6520.
Enclosed some pics. The serial number is CN-0NH6K9-48630-634-O0RU-A01. My laptop says it is a 1002Sanyo Dell NH6K963.


A:Can you please tell me if my Dell battery is genuine

Appears to be ours.CN0NH6K94863063400RU = Manufactured March 4, 2016. So over 6 months old.

2 more replies
Answer Match 44.1%

Hi, My son has a Dell inspiron 1300 lap top which would only run a few minutes on the battery, it worked fine when the mains charger was plugged in, assuming the old battery was faulty he purchased a new compatable battery for it (not a genuine dell) Since fitting the new battery, when he switches on the laptop he gets a message saying it does not recognise the battery and will not charge it. The supplier of the battery insists their batteries are compatable and the laptop needs to recalibrate ? will these machines only work on a genuine dell battery ? can you help us ?

A:Dell Laptop Battery

Dell uses proprietary parts. If the non-genuine part will not work I would return it and purchase one from Dell.

1 more replies
Answer Match 44.1%

I have a dell Inspiron 2200 that will not charge it's battery. I have buy a new battery for it and yet still it will not change the battery at all. When I boot the laptop it show it is charging the battery and I leave it all night on charging but it does not move. So many be there is some resister that I need to check or change. Question is what can I do for it to work. What do I need to check or test to see if it is getting power to charge or have right reading to make this problem solve.

A:Dell Will Not Charge Battery

Could well be a loose or defective DC power jack -

2 more replies
Answer Match 44.1%

I was hoping that someone could give me a 20 digit number for a Dell Inspiron E1705 laptop battery. A year ago I had issues with it recognizing the ac adaptor. At that time I replaced the battery thinking that was it. However, it was not and after the on line chat with Dell they determined the mother board needed replaced. Now the battery led on the computer goes off after being only plugged in for a few seconds. I have two AC adapters so I tried the other one-same thing. If I unplug and plug the AC several time I can see the battery charge percentage going up. If the led is not on the percentage will not change.

The reason for my request is that the laptop is still on warranty and I am pretty sure it is the mother board again. I went to Dell's chat line knowing that we would get so far and they would want to replace it. However, when they found out that I did not have a Dell battery they said there was nothing more they could do until I put a Dell battery back into it, and then they could help me with a more in depth diagnosis.
Thanks for any help.

A:Dell Battery numbers

I think those *****s have it indexed under 'Dell Inspiron 6000/9400/E1705' - you would NEVAR find it.

2 more replies
Answer Match 44.1%

Howdy folks... My Dell Inspiron 1501 laptop is doing a strange thing. Immediately following POST (i have the diagnostics screen enabled) and before the Dell blue bar, I get a message that reads something like this. "WARNING. The battery is not recognized and it may not be able to be charged. Press any key to continue" It will just hang there until a key is pressed.

I've had this once before when the original battery was dying after about a year and a half. At that time it would charge OK, but would only last about 30 minutes. Purchased a new battery (not from Dell) and warning went away with normal boot into XP. That was about 6 - 8 months ago.

This started happening when recently I unwittingly unplugged the AC adapter with the machine on and the battery ran completely down. Been doing it ever since. The difference between this event and the last time is again the battery charges normally, but now lasts over 2.5 hours when running on battery power. So it does not constitute a functional problem, just a pain in the butt to have to remember I have to hit a key to boot.

Anyone got a clue other than to buy another battery. (hardly seems worth it)


A:Dell Battery Question

Dell has a battery calibration utility on some machines
I would goto the dell website and support and enter your TAG number into the site and see what that says about battery calibration

heres some links re - battery calibration
Have a read here

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Answer Match 44.1%

In a recent visit with my sister, I noticed she did not have a battery installed in her Inspiron 600m laptop. After I demonstrated the advantages of having battery power available at times, we ordered a battery from which arrived a few days later.

Installed the battery, left it to charges overnight and had the same indications as was present with an older battery. Control Panel/Power Options/Power Meter Tab indicates "No battery Preasent" ????

The battery LED flashes Red-Red-Green ??? the computer definately does NOT operate on battery power.

Any ideas out there????


A:Dell Inspiron battery

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Answer Match 44.1%

I have a Dell Mini 910 that I bought a replacement battery for and it's behaving just as the old one did. I have read that it may need a bios update but I've updated as much as is available. Any suggestions?

A:Dell Mini 9 battery

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Answer Match 44.1%

I got a problem with my laptop battery, need to buy new battery but it is not available from dell since 3 weeks onwards i have been trying to buy. even i have called technical support they are saying need to wait for 1 or 2 months but not sure whether they will be getting or not. I cannot able to buy in local shops. what needs to do in this situation

A:Dell XPS 14 Z inbuilt battery

Hi balu2307,
Thanks for the post, I’m sorry to see that you have been having trouble getting hold of a replacement for that systems battery! Have you been in contact with our ‘spare parts’ sales team yet (contact information below) they should be able to quote you on a replacement or let you know when it will be coming back into stock.

Dell Part Numbers
RMTVY – Primary Battery 58WHR,8C
YMYF6 – Primary Battery 58WHR,8C

Dell Spare Part Sales

Purchase your Upgrade, Accessories, or Replacement Parts

While I can’t recommend any in particular third party vendor, it looks like the battery would be available through a few different locations online.
Hope you are able to find a replacement soon. When you do, this video is a great walkthrough of removing the battery for replacement if needed -

10 more replies
Answer Match 44.1%

I bought a new&original dell replacement battery type 9T48V for aprox. 100$ from an online shop in Romania ( but I am not sure if it is 100% Original after looking on the support forum ( Could you please check my serial number from the picture. Thank you!

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Answer Match 44.1%

Any suggestions on the best place to get a replacement battery for my Dell E1505? It appears to be a lot of bad guys out there selling junk. As always, Tech Support Guy Forums always provide the best information.


A:Battery for Dell E1505

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Answer Match 44.1%

Inspirion E1505 Intel Core Duo Processor T2050
Dell Battery original---53 WHr 6-cell Lithium Ion Primary Battery, for Inspirion 6400/E1505
Purchase date 8/06

This is may seem like a silly question, but I'm a real novice about computer and without asking I won't learn. My daughter's computer, listed above, will not retain a charge, she is still using the original battery. I am planning on buying a new battery. Actually I have two questions.

Question 1 Is it possible/probably that it is anything other than the battery that could be the problem. The computer works fine when plugged in. I know in a car, if the alternator isn't working the battery won't charge, changing the battery by itself, won't fix the problem. How about in a Lap top?

Questin 2 Where is the best place to buy a battery, least expensive, but quality?

Really appreciate your help. Thanks Mom

A:Dell Lap Top Battery Won't Recharge

6 more replies
Answer Match 44.1%

I have purchased a 9-cell battery for 1 Dell XPS 15 L502X. But do not know why that was the only use battery non-rechargeable , the machine is off continuously. The battery must be mounted to the new boot. But go in windows remain disabled. Do not know if it was due to counterfeit or battery problems, please just teaching people to please.

A:Battery Dell XPS 15 L502X

Hi dung1412,
Thank you for reaching out to Dell Community Forum.
Please boot into the BIOS <F2> and check what the battery status is.
Please follow the steps mentioned in the below link:
Please private message us the service tag of the system along with your email id.
(Note: please don't mention the service tag or email id on the public forum as it contains your personal information).

1 more replies
Answer Match 44.1%

Yesterday i bought Dell 5559 laptop core i5.
I want to know how to make sure the battery is orignal. because i felt like battery is not orignal . sometimes it show me 3 hours remaining and then suddenly 2 hours. help me to find its orignal or not

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Answer Match 44.1%

I was wondering if I could get an answer about the battery life on the Dell XPS 15.
The specifications state up to 9 hours of battery life on it. I HIGHLY doubt that's realistic under normal circumstances, especially with the i7. I hear the i7 model only gets up to 3 hours of battery life. Is that right? I mean, realistically with the TDP, there's no way you could get 9 on an i7.
What about the battery on the i5 model? It surely doesn't get 9 hours either does it?
And am I correct to believe the i7 doesn't allow switchable graphics? They advertise it as having nVidia Optimus technology, but from what I can tell, the i7 don't support switchable graphics. Yet, I've heard some reports of Dell technicians claiming that the i7 models did support Optimus, so I'm a little confused.
If someone could please tell me what kind of battery life I could get on it (with the 9-cell), I would appreciate it. I'm thinking to buy an XPS 15 but if the specifications aren't what they're claiming to be, I don't want to buy it, find out it was false advertising, and ship it back, effectively wasting my time.

A:Dell XPS 15 Battery life?

No the XPS 15 will NOT get 9 hours with either of the i7 core cpu's. You are correct that the i7 does not support n-vidia optimus switching graphics. You can look at Intel's website and neither the i7 740QM nor the i7 840QM have the graphic chips built into them. I think there are some dual core i7's not availible in the XPS 15 that support optimus but the two i7 quad core options for the new XPS 14,15 or 17 do not support optimus. I don't know a battery life estimate for the 15. Mine hasn't come yet.

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Answer Match 44.1%

I recently bought a Dell 6-cell battery.
detail  is as follows:-


and about its  backup



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Answer Match 44.1%

Just got a Dell xps 13 l321x model ( not new ) and the battery life is about 2 - 2 and half hours max.
Is that ok for this model or should I change the battery?And if I do what will be the average battery life ( with a new battery ).

A:Dell XPS 13 L321X battery

It's not bad if the battery is original to the system (and therefore on the order of four years old).  Battery life depends on CPU, screen type, hard drive vs. SSD on power management setup -- too many variables for the word "average" to have any meaning.

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Answer Match 44.1%

I purchased a battery for $22 it has dell labeling on it though there's no logo on the battery itself. Could  this be fake?

A:Fake Dell Battery

For that price, it has to be a non-OEM battery.

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Answer Match 44.1%

my laptop battery wont charge

also i keep getting this error message

the ac power adaptor type cannot be determined this will prevent optimal system performance

the battery was still charging when i kept getting that message

but now it doesnt want to charge my sister left my laptop on overnight without ac adaptor plugged in

i cant update bios because battery level has to be at least 10 percent mines on 0 percent

A:dell battery not charging?

You can try unplugging the laptop from the a/c adapter, then removing the battery and waiting a minute or so, then reinstalling the battery, and plugging in the a/c adapter again. Does the message change? How about if you repeat the above without reinstalling the battery? I think your a/c adapter is toast.

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Answer Match 44.1%


I just ordered the XPS 13 silver touch screen with 8Gb RAM and the delivery date is October 10th. Heard there's a battery shortage.

Anyone else having the same problem?

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Answer Match 44.1%

recently i bought dell 65w mr90y battery.. sir check if this battery is original or not.
ppid- CN-06HY59-48630

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Dell máy tính xách tay c?a tôi ?ã ???c mua vào ngày 3 Tháng N?m 2010 t?i Log Angeles, b?o hành t? tháng 3,2010 ??n ngày 31 tháng 8 2011. Bây gi? trên ??a c?ng ???c Bad v?i # 105 mã l?i. Tôi ?ang s?ng t?i TP H? Chí Minh - Vi?t Nam. Tôi không th? s? d?ng máy tính xách tay c?a tôi khi tôi ??n nhà. Tôi không bi?t làm th? nào ?? làm, thay th? x?u ??a c?ng ? ?âu? Tôi hy v?ng dell c?ng ??ng giúp ?? tôi.

A:Corrupt Hard disk of Dell Laptop

Chào bác. Bác có th? ??n trung tâm ??i di?n phân ph?i máy tính xách tay Dell ?? ???c s?a ch?a ho?c b?o hành theo ?úng quy ??nh c?a hăng. Ngoài ra n?u c̣n th?i gian b?o hành bác nên ?em theo các gi?y t? liên quan c?a hăng, t?i c?a hàng bác hoàn toàn yên tâm v? ch?t l??ng d?ch v? c?ng nh? giá thành s?n ph?m

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Answer Match 44.1%

I have a Inspiron 1501 Mobile AMD Sempron? 3500+ (1.8GHz/512KB), Genuine Windows® XP Media Center Edition 2005 and has a Combo DVD+RW drive and after watching DVD movies the drive is missing from the "My Computer " view and under the "System" it shows bad or corrupted drivers? Why does this happen? and this has happened twice since I have had this computer since December? What is wrong is it the drive? or the drivers? or the Movies themselves?

Please help?

A:Dell Combo/DVD+RW Drive with corrupt drivers?

Contact Dell tech support per your warranty. You have a defective DVD+RW unit... The drivers for that device are included on the blue disc they sent you and also are available by download after entering your Service Tag... but usually the DVD drive is bad or partially disconnected.

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Answer Match 44.1%

I tried all that I can do and did lot's of research but no success. I have a Dell Inspiron 1501 laptop with Windows XP Home. However, I am unable to boot to Windows. The following error message appears: Windows could not start because the following file is missing or corrupt. Windows root\system32\hal.dll. Please reinstall a copy of the above file.
I do not have a copy of the original Windows CD - but ther seems to be a partition on the hard drive with all of the original software. But I cannot seem to access it.
I tried a repair with another Windows OS CD - XP Professional - hoping I will be able to extract the file from that CD. But no luck, I only created the option to choose from HP Home, Windows XP Home or Windows XP Professional (3 total). Regardless, no matter which one I select I receive the same hal.dll message.
Are you abel to help me to reload the missing or damaged file and restore the one Windows option at boot. I am writing from another computer.
Thank you,

A:Dell 1501 Missing or Corrupt \System32\hal.dll

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Answer Match 44.1%

My daughter called me in panic, as her PC would not power up. Diagnosed PSU (Power Supply Unit) had failed. Obtained and fitted new PSU and PC powers up now. However, after initial screen showing XP is loading the screen goes blank and a few seconds later we get a blue screen saying: -
STOP C00000218 {Registry File Failure}
\SystemRoot\System32\Config/DEFAULT or its log or alternative
IT is corrupt, absent or not writeable.

I am sure that initially the error said that the problem was with a hive file but that does not come up now, only the above error.

I tried rebooting using Normal, Safe ad Last Know Good Configuration without success ? still get same failure.

Her PC is a DELL (UK build) DIMENSION 5150 and is loaded with XP Home Edition and, I THINK, is at SP3.

Problem is that she cannot find the restore discs so cannot try anything yet.

Assuming that she does am I OK to use to recover. I am concerned that this KB entry says: -
Warning Do not use the procedure that is described in this article if your computer has an OEM-installed operating system. The system hive on OEM installations creates passwords and user accounts that did not exist previously. If you use the procedure that is described in this article, you may not be able to log back into the recovery console to restore the original registry hives.

Does anyone know if such a warning applies to DELL PCs that come with both pre-installed XP and recovery... Read more

A:[SOLVED] Registry corrupt DELL DIMENSION is it OEM XP

Before you do too much surgery, boot off of any XP CD. Get to the Recovery Console and type chkdsk /f/r. The Check Disk Utility will try and fix any error. If that fails then you can try the other repair method.

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Answer Match 44.1%

Over the last 2 days I have been having a problem as indicated in the title of this post. The fault has rectified itself 3 times, but again today, it is back to "battery plugged in, not charging." As I am running the laptop (Windows Vista Home Premium; 32 bit) on the adapter without problems, I assume that the adapter itself may not be faulty.
I also have a Dell Inspiron 630M laptop running Windows 7.  Can I safely use that adapter with the Vista laptop, without causing damage to the Vista ?  If it is safe to do so, and the battery on the Vista starts charging, then it would indicate that the Vista adapter/charger has some kind of fault.
Hoping someone can give me some guidance. Thanks.

A:Dell Inspiron 1545 laptop. Battery plugged in not charging. Can I use adapter from a Dell Inspiron 630M laptop ?

If the adapter has the same plug and the same or higher power rating, you can swap them.
Check to see whether the 1545 recognizes the AC adapter or whether it shows unknown (F2 at powerup).  If it shows unknown with two different adapters, you have a bad power jack or a bad mainboard.

3 more replies
Answer Match 43.68%

I see that there is no easy way to change out a battery on this laptop without having to unscrew screws to replace, quite there any other way to charge this computer into a USB.  For example Hawaiian airlines does not have power outlets on their seats, but they do have a USB charger so if there was a way for me to take the 3 prong charger to convert to charge via the USB, that would be idea.  Thoughts? 


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Answer Match 43.68%

It's been suggested that the need to enter CMOS almost daily is because I'm getting an error on Drive A(which does not exist on this pc)..and the date and time are off by a few years as well..

I've congratulated myself in not getting into trouble by making the suggested changes and the pc is fine for a day or two..
New battery has been ordered..

Question is: what will happen to the settings in CMOS when I remove the old one..and is any difficulty to be anticipated in re setting the CMOS ?


One oldman

A:Replacing battery in Dell 530s

Assuming the battery is dead, removing it will have no further effect.

Once the new battery is installed, remove the floppy drive from the BIOS settings, and of course set the date/time. You should be all set then.

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Answer Match 43.68%

I recently got my XPS 15 and was messing around with the BIOS settings for battery life.  I changed from the Adaptive mode to Custom charging, from around 80% to 90% thresholds.  When I booted up my machine, the battery indicator on the taskbar shows "plugged in, charging", but that clearly is not the case, as the battery life gradually decreases as if it is not charging at all.  Also, it no longer shows the estimated remaining time, but "Calculating...".  I tried reverting back to the Adaptive mode, but it still has the same problem.  I also installed the Dell Power Manager program to see if that helped things, but it hasn't.  
Has anyone else had this problem after changing the battery settings in BIOS, and how can I fix this?

A:Dell XPS 15 9550 Battery Not Charging

My problem has been solved! Just Let the battery run totally empty while keeping the laptop plugged in.
After shutdown it will charge normally again!

3 more replies
Answer Match 43.68%

i replaced the old battery with the new one as the old one wasnt being charged

the problem was that old battery message "" plugged in, not charging"

the problem didnt go away with the new battery

A:dell laptop battery not charging

I had the same problem once and this solved it. Take a look at this link.

Plugged in, not charging Windows 7 solution : Jeffrey Palermo (.com)

The same details are available in this thread
"Plugged In, Not Charging"

9 more replies
Answer Match 43.68%

Hi All,
I have an older Vostro 2420, my battery finally gave up the ghost, and I purchased a new one. 
The old battery had a problem that it was not detected, whatever, it no longer held a charge, so I bought a new one.
I have the latest version of Windows 10, version 1607, X64. The laptop has been updated with all of the latest Dell drivers. I've uninstalled and installed the battery driver and charger drivers. I've also done a power hard reset.
Good news, is my new battery holds a charge. That is, I can charge it up, and its good for many hours without being plug-in... Great! its a new battery!
Bad news, Windows 10 can't detect the battery. 
I trolled the interweb looking for youtube video's and other hints, done everything. 
My trusty multimeter shows that the connection to the battery works, and has continuity. 
Any ideas?

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Answer Match 43.68%

Does the Inspiron 3252 has any internal battery that can't allow to carry on in commercial flights?

A:Battery in Dell Inspiron 3252?

Hi Rafito,
Thanks for writing to us.
Inspiron 3252 desktops have only a CMOS battery inside.
Do let us know if you have any other queries.
Provide us your system tag#, name and  email via private message,by clicking on my name in blue and then select send a private message for records purpose.

1 more replies
Answer Match 43.68%

Hi all,
I have a dell inspiron 1720 laptop. Almost to the date of the warranty my power supply died. I found a replacement one on line (Not dell) and it works fine. 1 month later my battery will not charge. When I use the power supply the icon will say Use a dell power supply, PC is plugged in, not charging.
Is there something with the system that will not let the battery charge if there in a non-dell supply used!

A:Solved: Dell Laptop battery

you might do some web searches to see how common this problem is, in that dell and hp had some other problems they are having to deal with, but sure haven't did any public notifications, see HERE

2 more replies
Answer Match 43.68%

Tech Support Guy System Info Utility version
OS Version: Microsoft® Windows Vista™ Home Premium , Service Pack 2, 32 bit
Processor: Intel(R) Pentium(R) Dual CPU T2370 @ 1.73GHz, x64 Family 6 Model 15 Stepping 13
Processor Count: 2
RAM: 2037 Mb
Graphics Card: Mobile Intel(R) 965 Express Chipset Family, 448 Mb
Hard Drives: C: Total - 114431 MB, Free - 68579 MB;
Motherboard: Dell Inc., 0U990C, , .9DFVNF1.CN7016685602XP.
Antivirus: AVG Anti-Virus Free Edition 2011, Updated and Enabled

Right now it is running with no battery installed per a question from 2007, proving the power jack is ok. Now what else could it be? I replaced the adapter cord. This laptop has been without a working battery for a while. The original battery was a 14.8V and this one is an 11.1V, could that be the problem???

I will not have Internet access to your answer until Tuesday on a break from class.

TIA for any and all replies,

A:Dell lapptop battery does not charge!?!

Voltage is most certainly an issue but how old is the battery? DId it just stop working or continue to decline in charge capacity etc?

1 more replies
Answer Match 43.68%

I have run across a Dell T54FJ laptop battery that looks different from known genuine Dell laptop batteries and might possibly be a counterfeit. Here are some photos of the laptop battery in question:

Here are some pictures of known genuine T54FJ laptop batteries:

Here are the differences I notice between the battery shown in the first set of photos that looks different from the known genuine batteries and might possibly be counterfeit, and the known genuine batteries shown in the second set of photos:

The text is in a different font in the battery shown in the first set of photos than it is in the known genuine batteries shown in the second set of photos.
The known genuine batteries say Further processed in China instead of Assembled in China, even though I have encountered known genuine Dell laptop batteries for newer Dell laptop models that actually do say Assembled in China.
The text Cells made in Korea and Assembled in China is clearly in a different font in the battery shown in the first set of photos than it is in known genuine T54FJ batteries.
The small print on the TIS logo and on the TÜV GS logo on the bottom label is legible on the known genuine T54FJ batteries if you look closely enough, but is illegible on the battery shown in the first set of photos, even if you look at the label closely.
The RBRC Recycling logo is clearer on the known genuine T54FJ batteries than it is on the battery shown in the first set of photos.
The battery shown in the ... Read more

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Answer Match 43.68%

Hello guys,

My Dell Inspiron 1525 battery died 4 days ago. I am going to buy a new one. If I buy it from Dell it will cost me about $150, but if I buy it from Amazon it will be $50. So do you recommend me to buy it from Amazon, and if I buy it from there is it going to affect my system or the motherboard of the system.

Please help as soon as you can

Thanks alot,, Salam Alshaikh

A:Dell Inspiron 1525 battery

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Answer Match 43.68%

First time poster....

In searching for an answer, I discovered this website.

I ordered non-OEM Dell batteries (for cost savings) from two different on-line suppliers and the batteries appear to be non-compatible with my Dell D620. The batteries were put through a complete charge and discharge cycle 3-4 times to ensure proper operation. Also, they were removed and re-installed several time to ensure they were seated properly. They hold a two hour charge when using the laptop to surf the internet (which is said to be normal discharge time). In both purchases the supplier sent a replacement battery and when the second battery acted in the same fashion, a refund. So, this has nothing to do with the seller.

My issue is that when the battery is charged overnight or 8-10 hours my laptop's charging illumination light continues to blink GREEN every six seconds and never ceases. IMHO, this indicates the computer continues to trickle a charge to the battery. I have not found anyone to tell me otherwise, Is this a proper assessment on my part? If the light continues to blink, is this a concern for the charger on the motherboard or for the AC adapter. The original Dell battery does not have this issue, nor does the battery I borrowed from a friend. If is this is a non-issue, I would like to pass this information on to others and re-order a non-OEM battery.

Thank you for any and all responses,

A:Non-Dell Replacement Battery Issue

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Answer Match 43.68%

Greetings--- I am a novice at fixing problems. When my Dell INSPIRON 8600 LAPTOP boots up it starts with this message " The Ac Power Adapter type cannot be determined. This will prevent optimal system performance" It then gives me 3 choices F1 continue boot -- F2 utility setup -- F3 ignore message in the future.

The laptop will not run unless plugged into charger as the battery is less than 7% charged and I receive a warning about the same.


I have had this laptop for 4 years and have had 0 problems til now.

Does anyone have an idea on what to do now?? Laptops are portable but I have to stay tethered to the cord to use. THANK YOU scoop2.2

A:Dell laptop will not allow battery to charge?

9 more replies
Answer Match 43.68%

Hello, I have a Dell Inspiron 3543. When I purchased it, it had a battery Dell 40Wh Type XCMRD 14.8V Standard. But as it isn't working anymore, I replaced it with Dell 60Wh Type MR90Y 11.1 V inspiron compatible.
As there is change from 14.8 V to 11.1 V, I wanted to know if it safe to continue using the 11.1 V battery or should I change it back to 14.8 V? Will the change in battery type cause any proble to my laptop? 

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Answer Match 43.68%

Hi there,
I have a dell Inspiron 2200,
Its a few years old now, and the battery has been playing up a little bit over the last 3/4 year.

The laptop Battery is now continousally flashing untill the laptop is powered down.
I have tried discharging and recharging the batery, however it only has enough power these days to power it for 15mins or so anyway!

Can someone sugest whats wrong with it? and Is there a way to fix it?

Many thanks.

A:Solved: Dell Laptop Battery

7 more replies
Answer Match 43.68%

Hi all,
I bought a Dell L322X laptop off eBay around 8 months ago. Its worked fine till now, with no issues or problems. I recently had the "Plugged in, not charging" issue with the battery; it was fixed with a charger off eBay that wasn't Dell made. I've since ordered a new original Dell charger off Amazon, it worked fine for around 2-3 weeks.
However, the battery has since reduced its capacity on what seems like a weekly basis. First it stopped charging at 78%, and kept on going down by around 2-3% a week. It would charge up to 78%, and then stop and say it would take 4-5 hours to fully charge the battery. Even when left overnight on charge it wouldn't go any higher then 78%. It now stops at 60% but when I hover over the battery icon it displays the "Plugged in, charging" message. I've used the Dell detection program and it says there's no fault with the battery so I'm not sure what the issue is here. Do you think its a battery issue and I need a new one? That's what the local computer shop suspected was wrong but I've read that it may be a software issue with Windows 10, and was wondering whether anyone knows anything that could help me here? I'm a student so need the full capacity without having to charge it every few hours.

A:Dell L322X battery issue

Thank you for writing to us!
We would like to inform you that the system ( L322x ) is an end of life system and the issue describe confirms the system battery is at fault or failing. Since this is a sealed system and end of life we would not be able to tell you if we would be able to source the battery to offer any service,however private message the service tag and email address.

1 more replies
Answer Match 43.68%

Just purchased a Dell XPS 15 9550 32gb 1TB SSD and getting intermittent NO Battery Detected understand this is a know issue and may require motherboard replacement. Can anyone advise. Product still under return and refund only few days old.
Update 20160519: Running off battery but system states battery not present and battery check light at side of laptop not working.

A:Dell XPS 15 9550 - No Battery Detected

Thank you for writing to Dell Community Forum.
Please update the BIOS to the latest version available for this system from our Dell Support Site.
Check in the BIOS if the battery is detected when you receive the message "NO Battery Detected".
Please private message us the service tag of the system along with your email id.
(Note: please don't mention the service tag or email id on the public forum as it contains your personal information).
Regards,DELL-Akshatha MSocial Media and Community Professional#IWork4Dell

1 more replies
Answer Match 43.68%

Hi folks
I have a lab for repairing laptops and i came up to a common problem with these series D600, D500 when used with a fake cheap AC adapter caused the laptop to stop working with AC and now it works only with charged battery even if i'm connecting it with a brand new original dell AC adapter.

I assume it damaged something in the DC convertion on the MoBo, maybe a dead voltage regulator / diode or a bad capacitor but i'm not able to track it down

any help or point for direction will be much appriciated.....

A:Dell D600 no AC, works only on battery

I don't know if the Dell D600 has a separate DC board or the DC regulator is part of the motherboard. Maybe the DC jack is broken...

3 more replies
Answer Match 43.68%

I bought a second user dell latitude L400 from a retailer. It works fine on mains power but after having been off for a while it will not start up on battery power. It will start on batteries immediately after being used on the mains but not after an hour or so.

The dealer gave me a replacement battery and pointed out that the corners of the battery (ref 942RV) were damaged. When I took the machine to him as econd time he pointed out that the battery corners are damaged again and it has longitudinal cracks in the case.

The dealer suspects that I have mistreated the machne and refuses to do any more for me. I have not misused it and have in fact barely used it. It has never left the house except to visit the dealer.

I have ordered a replacement battery but am worried that the machine is cusing damage.

Any views?:

A:Dell latitude battery problems

If the laptop is causing problems to the battery I don't think it's worth it to buy any more new batteries.Did the dealer say if it's possible to fix the laptop?

3 more replies
Answer Match 43.68%

May be a silly question but is there any way to dim or turn off the light that is at the base of the touchpad when the laptop is charging?  I have my screen colors warmed for use at night and the backlit keyboard turned down as well, but so far I have not found any way to dim this guy.  Any help would be appreciated!

A:Dell XPS 13 Battery Charging Light

Unfortunately there is no option to alter the brightness of the battery light.

8 more replies
Answer Match 43.68%

I have a Dell Precision M70 laptop. My question is about my battery. The battery is brand new and it holds a 3 hour charge for quite a while. My question is that when I shutdown my system and then try to start it up using the battery and no AC power it won't turn on. If I plug the AC power cord in with power, then the laptop will boot up. While in windows I can unplug the AC cord and run on the battery which has a full 3 hour charge. Should I take the battery out and use an eraser on the contact points? Or is there some setting I have overlooked? Or should I shutdown the laptop with the AC cord unplugged to boot up with the battery? I am lost at this point because the battery is good. Any advice would be appreciated.
Thank you,

A:Dell Precision/M70 Battery Question

6 more replies
Answer Match 43.68%

Tech Support Guy System Info Utility version
OS Version: Microsoft® Windows Vista™ Home Premium , Service Pack 2, 32 bit
Processor: Intel(R) Pentium(R) Dual CPU T2370 @ 1.73GHz, x64 Family 6 Model 15 Stepping 13
Processor Count: 2
RAM: 2037 Mb
Graphics Card: Mobile Intel(R) 965 Express Chipset Family, 448 Mb
Hard Drives: C: Total - 114431 MB, Free - 68579 MB;
Motherboard: Dell Inc., 0U990C, , .9DFVNF1.CN7016685602XP.
Antivirus: AVG Anti-Virus Free Edition 2011, Updated and Enabled

My laptop battery will not charge with my original adapter so I bought a new one, along with a new battery.

Right now the laptop is running with no battery installed per a question from 2007: "If it's not giving you a good connection, it won't allow the laptop to charge the battery. Try taking the battery out and powering the computer only through the power adapter.", proving the power jack is ok.

Now what else could it be? I replaced the adapter cord. This laptop has been without a working battery for a while. The original battery was a 14.8V and this one is an 11.1V, could that be the problem??? ***That is not the problem because the battery was partially charged from the factory and the laptop ran off it but now that it is low, it will not charge again.***

TIA for any and all replies,

A:Dell lapptop battery does not charge!?!

Yes, that could be the problem. You need to have the same voltage and other specs per the OEM's requirements.

Your system requires 14. 8V and 11.1V is NOT enough to run it.

You need to get yourself the correct battery and charging unit.

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health is excellent, charge=1% In power command the charging / not charging indicator is constantly changing.

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My battery light started flashing on my Dell Inspiron 9300 laptop (OS = XP). About 3 weeks ago, I replaced the battery with a new one, based on the light flashing and a "0" charge being held in the old battery. For 3 weeks everything was fine. Now it is flashing again (in flashes of 4 flashes in a group), but the battery still reads OK, 100% available battery power, and I mostly routinely run on the AC charger plugged in. Is this a software problem? Or hardware? The new battery should last longer than 3 weeks. The light flashing does not effect the PC operation... YET. But I am nervous.
Can anyone recommend what to do about this? [email protected]

A:Flashing Dell Battery Light

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I am trying to find the link on the Dell website to buy an original battery for my XPS L502X in SA,i cannot seem to find any link? when i called the local office they referred me to another agency whom asked me to "register " with them before i could purchase a battery? Please help as i need a Dell product,

A:Dell XPS L502X Genuine Battery

Assuming you are in the US, here is a link to purchase a 6-cell 56WHr Dell battery directly from Dell.

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Im using my laptop for 1 year and 5 months , It was working fine in the morning ,suddenly went i switched in the laptop again by evening, I encountered with the battery problem
stating : Your batter experienced permanent failure and needs to be replaced , 
Plz help warranty also ran out....Is it battery r any other related problem

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have not used battery in about eight months. charged it, took to library for wifi, computer guy there worked on it to get it to take the wifi, ok. got home, plugged it in and about hour later used it and the area of computer near the battery was hotter than i ever felt. took out battery and heat gone. library guy said nothing about a hot sensation. (computer is not one on list of exploding batteries!)

upgraded from 512kb to 2gb memory. could that cause it to be hotter? and just curious but not enough to start a new thread: would the memory upgrade have anything to do with the difficulty in getting wifi to work? perfect last summer but today no detectable wifi until the library guru worked his magic.

thanks for your help.

A:Solved: dell inspiron hot battery

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I bought a used Dell XPS 15z. The battery was bad. I bought a new one and changed it. Now, the computer tells me the battery is working perfectly, but it wont charge. I don't know what to do. I enabled and disable smart charging. The charger works fine. The computer works fine. I just dont understand why the battery wont charge. I am guessing its a setting I cant find. any help would be great!

A:Dell XPS 15z Battery charging Disabled

Hi Zuarel,
You may drain the residual power of your computer and re-calibrate the battery by following the steps below:

Power off your computer. 
Remove all the external peripherals  (printers, scanners or any other USB device) connected to your computer.
Please remove the AC adapter and battery of your computer. 
Press and hold the power button of your computer for 10-15 seconds to drain the residual power. 
Release the power button
Keep the battery out for atleast 2 - 3 hours.
Then insert the battery and charge it overnight with the system powered off.
Insert the battery in and connect the AC adaptor.
Then power on the computer and see if it works.

Another step you may try is to check the battery health from control panel by following the steps below:

Click on Windows logo on desktop.
Type 'Power options' in search bar above that.
Click on Power Options.
Check for the 'Battery Health Meter' among the different options on the left side of window.
Check for battery health and check if the battery charging is disabled.
Restart your computer to check if the issue is fixed.  

You may also check if there is any yellow exclamation mark on the battery (as shown in image): 
Another step you may try is to check the status of AC adapter and battery in system BIOS by following steps below:

Restart the computer.
As soon as you see the Dell logo, start tapping the ‘F2’ key on top... Read more

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A:Dell M5030 won't recognize new battery

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Hi, i have an Inspiron 15 7559. Last week my battery  was damaged and can't use it anymore, since then I have low fps while gaming (gta v, witcher 3, etc.), I've read there is a kind of throttling when there is no battery, maybe the turbo boost is not being enabled.
Is there a way I can make the laptop work again like before, I can't buy a new battery yet because I live in Peru and is hard to find this battery model.

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A:Dell Latitude battery in Inspiron

Go here:

Be a detective - check out your model comp and see if the same battery fits it as the Latitude the batteries were for originally.

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0 - 0 - 0

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A:Dell Battery Meter with Windows 10

Why do you want to Disable battery charging? The laptop will NOT overcharge the battery; the battery stops the charging when it is fully charged.

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What up?

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Everytime, I works on batter, I wait for it to locked & shutdow for 1st time and then I start again for 2nd time and it works fine for next 2 hours.

What Can I do except changing my battery as I do want to buy again a battery and this compatible battery also gives backup upto 2 hours.

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