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Y510P blank screen

Q: Y510P blank screen

HiIt just "died" . When I try to turn in on using power button , or levono button - it's just blank , black screen. No keyboard backlit. No sound.I have tried starting with battery only , or without battery on psu only. Is is dead for sure , or there is some magic trick I can try ?

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Answer Match 76.02%

Hi there. I'm just hoping that I can find the solution as soon as possible. So I tried playing some casual games yesterday and all of a sudden the game froze and the image started tearing apart. Next thing you know it, the screen went blank. So I force shut down it and reboot, but after the Lenovo logo, the screen goes blank. There's a faint glow, but there's no image or cursor. Could it possibly be that the GPU crashed and there's no graphic to power the display? Or should I try entering Recovery Mode or Safe Mode to switch the display graphic to Intel HD? Besides, how do I enter Safe/Recovery Mode since I'm on Windows 10. Any help would be much appreciated.  

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Answer Match 74.34%

Hi everyone, I've had a Lenovo Y510P with SLI 750m's for about 1 year and 3 months now. 2 weeks ago (around the time I upgraded to Windows 10). My laptop suddenly is unable to boot for the most part.When I press power, it hangs on the initial blank screen, with no logo pop-up. I have managed to get it to boot before, just simply by restarting over and over, but it's been 3 days and no luck now. It simply stays on a blank screen (no backlight), though the keyboard and power button light up. Here are the steps I've taken to troubleshoot:-> Removed battery, unplugged AC, performed "fleeting power removal" by holding the power button for 60 secs (have done this multiple times)-> Removed RAM, changed slots etc. When there is no RAM, the machine will continuously reboot-> Removed HDD, reseated-> Removed 2nd GPU. When the 2nd GPU is plugged in, the fan will try and spin every so often-> Unplugged connectors to wi-fi module-> Restarted many times-> Pressed the NOVO button, it simply brings it to the blank screen Any advice would be much appreciated. The laptop itself is in good condition, and has little physical ware. Unfortunately it's no longer under warranty, and I'm sure the cost of sending it in is quite high. 

A:Lenovo Y510P not booting, blank screen on startup

If you boot without the HDD, what happens?

5 more replies
Answer Match 53.76%

Found a possible fix (workaraound) of the famous screen flicker problem. I've tried all of the proposed fixes found anywhere on the web and nothing worked for more than 5 minutes. I also sent it to be serviced, came back even worse.The screen would go crazy when showing high contrast images with a lot of black. The flicker was most prominent when testing the pixel-walk(inversion) on this website: you have the same problem, try applying pressure on the LCD frame in one of the corners. In my case the flicker went away. I put a piece of fabric between the plastic and the metal LCD frame and after some fiddling I managed to find a sweet spot with no flicker.My laptop is y510p with 755M SLI and FullHD screen.Try at your own risk!Cheers

A:y510p screen flicker FIX!

Ok, I have an update. The flickering can be fixed with a bit of DIY. There's a band cable attaching the display circuit to the metal frame holding the LCD. This band is glued with some sort of conductive glue that goes bad over time, messing up the electronics somehow, I guess preventing the capacitors from discharging properly, dunno.Try and make your own conductive band, I made mine using aluminum tape, it works very well. No flicker noticeable for over a week.Once again, try at your own risk.

1 more replies
Answer Match 53.34%

Recently, my Y510p screen has begun to change some pixels colors (green and purple) based on how far I open the lid of the laptop. Currently, I cannot open the lid past approximately 90 degrees or the screen's color will change. Websites are still readable, I believe that it has something to do with the connections in the joints of the laptop, but I am not positive.
Here is a picture of the lenovo website with the issue occurring.
Link to picture
Some extra information:

Laptop Age: ~ 5 months
Never been dropped
College Use (Usually kept on desk in dorm room)
Light travel in backpack
Always closed lid on shutdown
I do have a warranty plan, if nothing can be done, worst case I can send my computer back.

If anyone else has been having this issue and been able to have it fixed, please chime in with what was causing your problems.
Moderator note; picture(s) totalling >50K converted to link(s) Forum Rules

A:Y510p Screen Green at Certain Angles

Hello, I know this post is very old but I would love to know how you fixed the problem or if you returned the laptop. I have been having this problem for like 6 months or even more, but now it's become so bad that I almost have no LCD angle position where I don't get these pin/green/red dots. They move with the video or pictures and I believe there are only certain colors that trigger this problem. But now, it's become worse so I get this problem at nearly all the colors. I personally believe the problem is in the screen connector, because it depends on screen tilt position. Also, when this problem started, when I pressed the laptop near the LCD hinge on the right side, the dots disappeared or reduced. But now, almost nothing helps. There's just like 1 or 2 very precise LCD tilt positions where I get very less such green/red/pink dots.  This is my first post/reply and I had to make an account just to ask this question! Hoping to hear from you and the community. 

1 more replies
Answer Match 52.5%

Hi, I've been having troubles with my laptop screen. Upon reopening my laptop from sleep mode, the screen remains black instead of loading up the login screen. I've plugged in an HDMI external monitor and it displays fine so I know it is the laptop screen. Also if I restart the laptop, the laptop screen works fine. I've tried updating graphics drivers and adjusting external monitor options (Win+P) but with no success. Any suggestions on what I should do? I've had this laptop for a while now and there is no valid warranty.Thank you

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Answer Match 52.5%

Hi so my reason for the dual boot is because some games have stopped working on 10 and apparently 7 due to some services are no longer there which are better for secuity. first of all i had a problem with it not knowing my pc hardware configuration i got round this using xp pro x64 disc which i got on ebay. now i get a blue screen (0x000000A5) i've tried changing everything in bios to see if it makes it work but no luck, ive got really stuck with this problem ive got the latest bios. images below are my blue screen and bios. thanks james Preview attachment IMG_0407.JPG  IMG_0407.JPG973 KB   Preview attachment IMG_0409.JPG  IMG_0409.JPG782 KB  Preview attachment IMG_0410.JPG  IMG_0410.JPG718 KB Preview attachment IMG_0412.JPG  IMG_0412.JPG699 KB 

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Answer Match 52.08%

Seems like ever since the latest NVIDIA graphics drivers update (I'm not 100% sure about this, but I think it's the case), my screen stays black upon being woken up from sleep or hibernation. I know it's on, and it's not a matter of the computer being slow, because it's not, and even if it were, leaving it on for many minutes and it remains blank, and the power button and keyboard and everything light up and it starts heating up, so I know it's doing something. Hitting FN-F2 for the backlight does nothing, so I don't think that's the issue. The only way to resolve it is to hold down the power button and reboot, which **bleep**ing pisses me off because sometimes I have important work up and am forced to lose it. Anyone else seeing this issue? Could it be related to the new graphics drivers, or is this something worse and hardware related? My screen seems A-OK when it comes to everything else. Thank you!

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Answer Match 52.08%

Is it true that there is a manufacture defect of a faulty motherboard that has caused this?

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Answer Match 52.08%

Hi All,
I purchased my y510p (GT755M SLI) in July of this year from and I am having similar issues as described in this thread.
In my case, the issues usually begin 45 minutes after startup and persist until I turn off the laptop for several hours; and then the cycle repeats. After 45 minutes, my display begins "flash" white screens for fractions of a second, oscillate on dark shades of blue/grey, and also display vertical colored bars (similar to the videos posted in this thread). I have identified several ways I can quiclkly replicate the issues: (1) setting the brightness to the max setting, (2) visiting websites with dark grey backgrounds (, for example), (3) watching video in either windowed or fullscreen.
Some other things I wanted to note:
-I discovered by chance that when I apply light-moderate pressure to a certain spot underneath my laptop (on the underside of where the "x" and "c" keys are on my keyboard), the problem disappears. This leads me to believe it is a hardware issue or loose component.
-The problem does not appear on external displays, only on the laptop.
-I have already sent my laptop to lenovo for a repair and the screen was replaced. The issue resurfaced after the second or third use.
-Problem ranges from a few infrequent flashes of vertical bars to full screen mayhem.
-An electrical sound can be heard near the LCD, as if there isnt enough energy to power it completely.
11/5 EDIT: This post was moved to ... Read more

A:Re: Y510P Screen Flashing, Flickering, Random Colo...

I just bought a Y510p and the screen flickers on certain colours. On Lagom  the flicker is very strong on 7b. The screen is 1366 x 768. I actually wanted to lower resolution screen as I've got a few older programs like photoshop which don't scale and my eye site isn't great. Is there anyway to fix it? If not, do all of the Y510p laptop screens have the same problem? I'll probably send it back but I really like the laptop otherwise so would love to get another one if the flickering was fixed. Thanks for the help in advance!

9 more replies
Answer Match 51.66%

Hi,  My ~3 year old ideapad purchased from Newegg seems to have gone south. I have Windows 8.1 installed. Last night I shut it off to bring it to class and when I got to class and tried to boot up, it wouldn't finish starting up, would sit at the logo screen for about 30 seconds before shutting down and starting over. The fans power up like it is going to start. It repeats this loop indefinitely. I tried holding the reset button next to the charger port and still nothing.  Suggestions?  Thanks 

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Answer Match 45.78%

Ok I need help. I am upgrading my dell dimension 4600i and I have a problem.
Here is what I bought......

Also Thermaltake TR2-430W PSU. and I have had an ATI X1300 video card.
Also have 1 Gb of G Skill DDR-400.
After checking and rechecking everything I get nothing no posts no beeps just a blank screen. Need some help please.

Thanks in Advance!


A:Blank screen no post, no beep, just a blank.....

When you say you are upgrading your dell dimension 4600i, do you mean that you are replacing it completely or are you using any parts from it?

3 more replies
Answer Match 45.78%

Got vundo and some months after that my screen was blank during bootup but came on when it got into windows.It shows at the very start of boot(where all the comp info is and some american logo) and then gradually goes black in about 2 seconds.Some more months after that, one day my screen was all blank and showed 'out of range' error.Then i booted into safe mode, ran online virus scanner and deleted about 15 entries of vundo.After that windows worked again but was still blank suring boot.
Another ting i also noticed that while an old game - IWD2 worked fine, when i enter IWD1 my screen immideatly goes blank and stays until i exit and restart monitor.when i restart monitor while ingame it similarly shows the picture for 2 seconds and then fades.However it works flawlessly while in windowed mode! I tried 640x480, 256 colors and compatibility modes - no use.
Same thing is when 3dmark03 is done with the 4 game tests and restarts itself to game test 1 my screen goes blank.
my monitor is also an old crt so i dunno what it could be.

I got the vundo probably from using internet explorer 6.0 :) anyway i fixed it and installed 8.0

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Answer Match 45.78%

I had to replace my HDD in my other laptop, well I put in blank HDD, well I try to start it up and I dont get bios or post. needing to install OS and software for the laptop. I tried the Ram trick, the hard system power reset and everything I could find that people suggested for the blank screen and bios problem.

A:Blank HDD, Blank screen, and no access to Bios

I don't know that much about laptops but when you replaced the hard drive, how did you know it failed and how do you know something else hasn't failed?

12 more replies
Answer Match 45.78%

My laptop was working fine the other day... Came back to it the next morning and the screen wouldn't come on and it kept resetting every 30 seconds or so. Once I finally got it to boot and get to sign in page the screen was all scrambled. But, everything else worked I could log in but couldn't do anything...

Anyone got a solution?

A:blank screen and restarting laptop every few secs or scrambled screen at sign in screen

What do you mean scrambled?

4 more replies
Answer Match 44.52%

This is a HP G70-227CL notebook pc, he has had it for a little over a year. He was on his email today and all of a sudden it went to a black screen and froze up. He rebooted it and when it restarted it gave us two options to restart normally or to let it fix the problem which was recomended and so we let it fix it.
It sat for about an hour or more with a black screen while we waited finaly changed to a dark blue then light blue then finally a box came up and wanted us to click on a opering drive below to fix the problem, but there was no operating drive listed in the box below.
It then said in the bottom to click load if nothing there, so we clicked load and it wanted us to insert an installation disk to load the drive and he had never got no instalation disks when he purchased the laptop. It took him about 20 min before he could get out of it, it was moving very very slow and not wanting to respond. It ended up shutting itself off and when it came back on it asked us again which option we wanted we tried the normal hoping it would give us something besides a blank screen, it started to come on normally then it jumped back to the first screen to give us the options again. it ended up deciding for itself to do the recomended option before we could click on anything and went back to a black screen. That is how it sits now, we have a white mouse arrow on the screen we can move around, it dont act frozen no more, but al lit has is a black screen.
We need this fixed we have thing... Read more

A:went blank screen, wants to fix but just giving a blank screen

15 more replies
Answer Match 42.84%

Recently my laptop screen had to be replaced due to a cracked screen. Original screen was a Samsung and the new screen is LG. After this, whenever I install Intel HD graphics, windows boots up till the login screen and then goes black, one bright flicker, then completely black again. However, when I boot into safe mode and replace Intel HD graphics driver with Standard VGA adapter, everything works fine, except for crappy graphics ofcourse. I tried installing various old/new/latest versions of driver software, upgrade/downgrade BIOS, install monitor.inf file from lenovo website for this laptop model, everything.
Odd thing: running Dxdiag shows my current display to be 1200x800 (32bit)(1hz).
So, I tried to change the display refresh rate in advanced settings> Screen refresh rate, no luck, no other option except ' Use hardware defaults'. So, I went ahead an modified registry values as given here:
How to Modify the Video Refresh Frequency in the Registry

Again, no use. After I reboot and go back and check, its set to 1 by default.

Tried 4 clean installs, installing on a completely new HDD, Windows 7 Pro, Windows 7 Ultimate, Windows 8 , everything..

Is it a screen problem? Or some hardware ID kind of thing?
What should I do ?
Please help!

Dxdiag information:
System Information
Time of this report: 2/3/2015, 06:26:14
Machine name: UNKNOWN-PC
Operating System: Windows 7 Professional 64-bit (6.1, Build 7601) Service ... Read more

A:Black Screen/Blank screen after screen replacement

Not all laptop screens are the same. It is important to get a "replacement" screen, not a "compatible" one.

On the back of the laptop screen is a product sticker (you can only read this before you install the screen). On that sticker is the manufacturer and model #. You can use that number to find exact replacements.

How did you come to choose the LG screen?

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Answer Match 42.84%

After the Starting Windows screen a blank black screen with a cursor that I can move pops up that lasts a minute (shouldn't happen with SSD, used to be ~10 second boot). Afterwards the login screen will appear as normal and everything works as normal. This doesn't happen when I boot into safe mode.

I attached a list of start up services, installs, and scheduled tasks, along with my latest boot log.

Any suggestions?

A:Windows 7: Blank screen on boot up, before login screen; slow startup

Hello and welcome, try this to see if you have something that's going you don't know about. Use the free version.

SUPERAntiSpyware | Remove Malware | Remove Spyware - AntiMalware, AntiSpyware, AntiAdware!

1 more replies
Answer Match 42.84%

I recently changed motherboards and removed a 2nd hard drive which contained win 8.1. The system now has one drive with Win 7 Pro on it. My backups have been going to a removable seagate usb 3.0 drive and was not always plugged into the system, so occasionally I got a notice that windows couldn't find the backup drive which was not a problem as I plugged it in weekly and backup ran fine then.

What I've done so far:

1) sfc /scannow from elevated prompt, no files had problems
2) ran MRT and virus scan, came back negative
3) Started system repair disk and selected Startup Repair and came back with no problems, ran additional available troubleshooter which came back with no problems found.
The full error message reads:

"The backup application could not start due to an internal error:

The service cannot be started either because it is disabled or because it has no enabled devices associated with it. (0x80070422) "

When I select "Backup and Restore", the page comes up showing only the words "Control Panel Home" in the upper left in the blue area and the words "Backup or Restore your files" in the top white area of the page. The rest of the page is blank. See attached pdf ...
Not surprisingly then, the service doesn't show up in msconfig as a startup service.

The error is supposed to be, according to technet articles, indicative of a corrupted file, however as stated above System File Checker finds nothing.

Thanks in advan... Read more

A:Backup Screen options/info screen blank; Error (0x80070422)

Windows Backup was disabled in "Services" for an unknown reason. Also, I was looking for "Backup and Restore" at the top of the list of services instead of Windows Backup at the very bottom of the list. I didn't look in "Linux Backup and Restore", either. Duh. Anyway, good news, easy fix. Done.


"Start > right click "Computer" > select "Manage" > select "Services" > select "Windows Backup" from list and double click it. When the pop up window opens, if the pull down says "This service is disabled" click on the pull down and select Manual. Click "Apply". "OK". Done.

Now, just go to backup and restore in the Maintenance folder on the start menu program list, click it and Backup menu is there ready to go.

1 more replies
Answer Match 42.84%

pavilion dv9600 entertainment start screen blank if screen not fully open, external screen fine and shows login infoif fully open all is fine, after login screen to the pc it can be partially  closed  or pulled back and will operate in the window environment perfectly

A:pavilion dv9600 start screen blank if screen not fully open,...

Hi @reneC, Good day! Thanks for posting your question in the HP Community. It is a terrific place to find answers and tips and to have the best experience in the HP forums. I read the post regarding issues with the display which works at a specific angle. I?ll be glad to assist you with this.   You are a valued HP customer and we appreciate you greatly for doing business with HP. I have reviewed the situation and it is paramount that we address your issue. Thank you for giving us the privilege to assist you on this platform. You?ve done some awesome diagnosis and troubleshooting. Kudos to you on that score. . I would require more information regarding this to assist you better.         When did this first occur?         Please provide the complete model# of the unit.As this is an older computer, service options with HP may not be available as the parts for this unit is not supplied anymore by our business partners. I request you to contact a technician locally, like Best Buy or Staples and get the situation corrected. Hope this helps. Let me know how this goes. I genuinely hope the issue gets resolved without hassles and the unit works great. Please reach out for any issues and I'll be there to assist you. To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help. If this helps, please... Read more

3 more replies
Answer Match 42.84%

Hey everyone.

I did a bit of research and this seems to have been an issue for a while, or has been in the past. Was upgrading to windows 10, I first had to restart my pc cause it was initially stuck on that preparing to install problem with the green bar being stuck around 25%.

It then got through that and began the installation process with the big circle and rebooting process. However around 91% when I last looked at it it was just black screen, this stayed this way for about 3-4 hours. I then decided to reboot the pc and it has now booted to the login screen. Is this a known bug or could there be a possible issue?

The problem seems a bit different as some people I saw have had to fall back on PC restore points etc. So not sure if it installed or what could be the problem.

Also side note, I upgraded my pc when windows 10 first publically released, but rolled back because I had about 5min shutdown times. So not sure what is going on and any info would be greatly appreciated!


A:Black Screen of Doom but Booted to login screen (no cursor just blank)

I never had a problem upgrading like you've experienced but I experiencing Windows 10 upgrading process is the longest time taken ever compared to previous versions. It took me 1 hour+ to finished.

Play around a little bit to get used to it then did a clean install. No problem arise, seems working fine.

The point is, problems always happen after upgrading, to solve it just perform installation from scratch (clean install).

0 more replies
Answer Match 42.84%

Hi all,

Starting yesterday my computer would go through startup... while loading the desktop it would crash to blue screen with white text (unfortunately, I can't remember the exact error message). If restarted, it either goes to a blank black screen or back to blue, and I could only get the computer to operate in safe mode with networking. My antivirus software (avast free, malwarebytes)scanned and found no infections.

I have Windows 7, Samsung laptop.

Today, I was able to start the computer normally and am functioning with internet (still acting a little funny), but I am sure something is still not right. I also did a system restore last night, with the same problems (crashing, not starting up).

Any assistance would be highly appreciated!

Thanks in advance,


PS: I (goofily) started a similar topic in the "Windows 7" forum section without knowing this section was down here... Sorry! I tried to delete the topic/post but couldn't. Thanks.

A:Blue Screen with Error Messages, Blank Black Screen on startup

Hello,I will be helping you with your problems. Please be patient while I assist you.Some points for you to keep in mind while I am helping you to make things go easier and faster for both of us Please do NOT run, install or uninstall any programs, unless instructed to do so.
We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability. Please do not attach logs or use code boxes, just copy and paste the text.
Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post. Please read every post completely before doing anything.
Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process. Please provide feedback about your experience as we go.
A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same", this requires the extra step of looking back at your previous post.NOTE: At the top of your post, click on the Watch Topic Butt... Read more

14 more replies
Answer Match 42.84%


i'm having to boot into windows xp. on power up sytem goes through the windows xp splash screen (with progress bar) and then instead of login prompt it goes just into the blue screen with moveable mouse pointer arrow.

issue seems to be similar to:
but recommended solutions didn't help so far.

symptoms just before issue - was not able to run use some system features - utility to turn off the display, utility to bring up battery info - everything was working fine before this

what i've tried:
boot to Last Known Good Configuration - resulting in the same blue screen

boot to Safe Mode / Safe Mode with networking / Safe Mode with comman prompt - resulting in blank (black) screen with "Safe Mode" in the corners and moveable mouse

test the hardware (hard drive / memory etc.) via build in PC Doctor - all seems to be working
i am able to use bootable XP CD from other machine to get into Recovery Console
i am able to boot to simple live XP using BartPE-XPE usb key and access the hard drive

could you please help me to find solution to this issue
thank you in advance

A:Solved: blank blue screen with mouse arrow after xp splash screen

Hi krajicek, u having a same problem as me.

Btw.. yours is laptop or desktop?
If laptop wat brand are u using..Mine are FUJITSU laptop and i still
can't get it work.
I boot from the WinXP CD and it still can't recovery as well and i try
safe mode aslo can't work too..

2 more replies
Answer Match 42.84%

pavilion dv6000 start screen blank if screen not fully open, external screen fine and shows login infoif fully open all is fine, after login screen it can be partially  closed  or pulled back and will operate 

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Answer Match 42.84%

Very similar to the following problem but i do not have a raid, and it seems that this PC has a raid and i don't, plus it was never really determined what the actual solution was.
The basics: XP Professional Boot up screen, right before the windows loading screen, or direct after the F8 Menu if you hit "Start Windows Normally..." it will just lock up, no HDD activity, blank screen. now BSOD, nothing.

All 3 safe mods work fine.

Ran chkdsk /r in recovery.
Ran proper fixboot procedure.

Went into safe mode and checked the event viewer.

The only concerning message i got was: The following boot-start or system-start driver(s) failed to load:

Formatting really isnt an issue since i can back up anything i need through safe mode. However its just the fact that the Windows gremlin has struck me again and i must defeat it once more.

I highly doubt this is a hardware issue as it is more of a driver/software issue.

Anymore information for me, or from me that you need, i would be extremely happy.
Thanks for your time.

A:Blank Screen Freeze Up before Splash screen. Safe mode works.

Before I say the hard drive is dying, you need to try the XP repair as you have done most else you can already:

2 more replies
Answer Match 42.42%

Bonjour mes amis.

I recently have started getting the infamous black screen of death at my computer's startup, very similar to this fellow user's problem. Basically, Blank screen on boot up, before login screen; slow startup. The black screen lasts at least two minutes on average, before the windows login screen comes up. Everything else runs fine!

I think it might be my antivirus, Bitdefender Total Security 2013, and I've posted on their forums about it, and I've gotten responses from other users saying:

The Black screen issue is known by BD Support till now they have not able resolved that issue.
hope BD 2014 resolves the issue.

And the booting time issue is been solved.

However, I uninstalled Bitdefender and the problem still persisted. I proceeded to uninstall every program i could remember installing before the problem started, so before the start of June. This was painful because I updated all my software, so everything was listed as installed recently.
My startup time after removing all these software is attached below; 156 seconds, compared to before with the speed ranging from 200-500 seconds, with the worst at 472 seconds.

Although this sped about my startup, I still got the annoying black screen issue. I am sure it is a software issue because the black screen is present, but lasts no longer than about 5 seconds when starting in Safe Mode with Networking, and is present even int he low graphics.

What should I d... Read more

A:64-bit - Blank screen on boot up, before login screen; slow startup

Hello mate try some of these Troubleshooting Steps for Windows 7 start at point 15 then do chkdsk Disk Check

The go through the other stuff.

Oops should have mentioned this one too start at point 7 - option 3 Optimize Windows 7[2]=Performance Maintenance

8 more replies
Answer Match 42.42%

When i connect my laptop to my HDMI tv and when i try to play any video on youtube or from hard drive the screen goes blank and i here only audio when video is played in fullscreen. This happens only for 1080p resolution. I have full hd tv and i tried other laptops that works fine. Please anybody have any solution to this problem?

A:Screen goes blank while playing videos full screen when conn...

Same problem on my HP Pavilion

1 more replies
Answer Match 42.42%

I'm not sure if this is one virus or if my computer has somehow picked up several, but it is pretty much completely screwed. I can't access ANYTHING properly so i am posting this message from another computer.

This is what happens when I turn my computer on:

1. blank blue screen with program error message: "explorer.exe has generated errors and will be closed by windows....".
2. if i click "ok" the message goes away and i am left with a blank blue screen and i have to reboot the computer
3. if i don't click ok windows starts to load up an looks normal at first but then another error message pops up (the same one) and the screen turns black and says some junk like "Warning! You're in danger!" and then some junk about spyware.
4. then a few seconds later another error message pops up and the screen turns white and says "Active Desktop Recovery. Microsoft Windows has experienced and unexpected error..." It gives me an option to "click here to restore" but nothing happens when i do click it.
5. and then another error message pops up and the screen goes black again, then another message and it goes white and so on.

I can't really open any programs properly because another error message will pop up and shut down the start menu before i get a chance to open anything.

I managed to run ad-aware and it found some problems that i cleaned up. then spybot found nothing. then i rebooted and was having the same ... Read more

A:explorer.exe error black screen, white screen, about:blank

Yes, you've got a few malware entries in there (a CoolWebSearch hijack, and a couple of trojans), though it's not going to be easy to remedy without seeing the complete HJT log. Can you possibly copy the log to floppy and then post it from the other computer?

What's the Windows OS?
eg. Is it Windows 2000 sp4? Or is it WinXP Pro sp2?

What version of HijackThis is it? v1.99.1 is the latest version.
Is HijackThis.exe running from a permanent folder, and not from within a zip file in a Temp folder?
This is important. Make sure HijackThis.exe is installed in eg.
C:\Program Files\HijackThis
Re: your questions at the end of your post:
Don't worry about WINNT / winnt and System32 / system32
They are both exactly the same (whether smallcase or uppercase or a mixture).
svchost.exe is legitimate and is an integral part of Windows NT/2k/XP (Services Host).
It is normal to have multiple instances of it running.

Anyway, try this for now...
If possible, please download the following apps and transfer them to the infected pc.
CWShredder (free standalone version)
AboutBuster (tutorial)

You will need to unzip to a folder on the good pc,
then open AboutBuster.exe
click the Update button
dow... Read more

3 more replies
Answer Match 42.42%

I have a Dell Inspiron 1750 laptop with core 2 duo (I forget how many GB the hd is) that had Windows 7 Home Premium edition installed on it when I got it. (I have no idea where any of the CDs that came with it are now.)I had been having problems with the login screen just flashing from the blue background image to black and the mouse just showing the circle thing with Please Wait... showing, instead of loading the icons. Normally, there are two icons that show up. One is the Fast Access icon that has facial recognition and the other icon is the one to type my password.
It would only run in safe mode, and none of my restore points would make windows load normally, but I know next to nothing about computers and wasn't able to find a tutorial on how to fix it, so I downloaded Ubuntu instead by using Windows in safe mode with networking. I was having problems with Ubuntu freezing, so on the next startup I chose to run diagnostics tests and the monitor connection test & the sata confidence test both failed, while everything else passed, which I don't understand because I wasn't having any problems with dead pixels or colors or anything or saving any files. (I think the hd test said something about $I30 31344?) I went into bios setup and clicked factory restore or something along those lines, thinking that it would restore Windows to how it was when I first got the laptop and now, it loads the Dell circle at startup followed by a black screen with a white blin... Read more

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Answer Match 42.42%

Hey, first time posting here, so sorry if this is the wrong section or anything.

Lately my laptop has been experiencing a problem when I boot it up. After the Starting Windows screen with the glowing Windows logo, a blank black screen pops up that lasts for ages (I'd say at least 5 minutes). Afterwards the login screen will appear as normal.

When I log in, the desktop appears quickly, but when I try to start any programs, like my browser, they are slow and freeze often (usually I can run programs with no problem when the desktop appears). Sometimes the laptop will hang every three seconds. It takes a bit of time before the programs and the laptop run like normal.

I've tried several things without success:
-Uninstalling and reinstalling graphics drivers (I've never updated my drivers because no updates are ever available for my driver; is that normal? My laptop is about two years old)
-Defragging hard drive
-System Restore (I don't seem to have any restore points)
-Clean bootup
-Startup repair (or whatever that first F8 option is called)

A:Blank screen on boot up, before login screen; slow startup

Welcome to Seven Forums Tienjt.

You can run this SFC /SCANNOW Command - System File Checker and post back with results.
Below my sig is a link to MalwareBytes, download the free version, update it, and run a full scan.

Have you installed anything new, hardware or software? Sometimes OEM's don't/won't have driver updates.

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Answer Match 42.42%


I cant get into my desktop. When i start my pc XP loads, and it starts the last known good configuration. I then seen the xp loading screen.

Next i should be able to see the login screen, however this is a blank black screen, the mouse is visible and i can move it around the screen, but i cant see anything to log into the desktop.

I dont know why this has happened, it was working last night. The only thing i can think of was my brother switched the power off as it was shutting down. The shut down had automatic updates running (i think) at the time the power switches were turned off.

How do i solve this so i can see the login screen and get into my pc?

Hope someone can help, cheers.


A:XP login screen wont show, blank screen and cant get to desktop?

Hello Paul

Boot into Safe Mode Options Screen (the one with Last Known Good Configuration on it) by pressing F8 at bootup and choose
'Safe mode with command prompt'

At the command prompt type

Hopefully this will open System Restore, so restore to before the problem started


12 more replies
Answer Match 42.42%

Hi everyone,

From last few weeks I'm having this strange and annoying blank screen of death. I could just see a blank screen (not a blue screen) while either waking up computer from sleep or while trying to turn on the display by moving cursor/typing something(waking up from power saver mode of display, I set display to be of after few minutes of inactivity). So essentially screen becomes total blank. Just once or twice I saw this BSOD "DRIVER POWER STATE FAILURE" but for all other times my screen is just blank. I could see the Hard Disk activity LED on during this blank screen. And almost after all subsequent boots, I could see "Windows has recovered from unexpected shutdown/serious error - Check for solution" message.

System - Windows 7 Pro x64 with all latest recommended and security updates
CPU - i7 2630QM
GPU - nVidia GT525M
MoBo - Factory default for Dell XPS L502X

First I suspected its because of my nVidia GT525M GPU drivers (I was using official latest drivers 320.49), so I completely uninstalled them with regular uninstall + DriverSweeper 2.1.0 from I did not install any nVidia/display drives since then. But just now I got another blank screen after it. Also I started connecting my PC to an old Sony Bravia TV with HDMI cable and that time the automatic installation of drivers failed. That is my second point of possible problem. I've been using CCleaner to clean the unwanted registry entries and revo uninstaller for almost every unin... Read more

A:Blank screen of death while wake up from standby/turning on the screen

The BSOD is caused by Intel(R) Centrino(R) Wireless-N 1030 driver.

Irp is active with 5 stacks 3 is current (= 0xfffffa800760f840)
No Mdl: No System Buffer: Thread 00000000: Irp stack trace.
cmd flg cl Device File Completion-Context
[ 0, 0] 0 0 00000000 00000000 00000000-00000000

Args: 00000000 00000000 00000000 00000000
[ 0, 0] 0 0 00000000 00000000 00000000-00000000

Args: 00000000 00000000 00000000 00000000
>[ 16, 2] 0 0 fffffa8009cd4050 00000000 00000000-00000000
Unable to load image \SystemRoot\system32\DRIVERS\NETwNs64.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for NETwNs64.sys
*** ERROR: Module load completed but symbols could not be loaded for NETwNs64.sys
Args: 00014400 00000000 00000004 00000002
[ 16, 2] 0 e1 fffffa8009d9e470 00000000 fffff8000370b200-fffffa800c1f7510 Success Error Cancel pending
\Driver\vwifibus nt!PopSystemIrpCompletion
Args: 00014400 00000000 00000004 00000002
[ 0, 0] 0 0 00000000 00000000 00000000-fffffa800c1f7510

Args: 00000000 00000000 00000000 00000000
And the driver is old.

fffff880`06cd3000 fffff880`07555000 NETwNs64 T (no symbols)
Loaded symbol image file: NETwNs64.sys
Image path: \SystemRoot\system32\DRIVERS\NETwNs64.sys
Image name: NETwNs64.sys
Timestamp: Tue Jun 21 22:40:03 2011 (4E00D06B)
CheckSu... Read more

8 more replies
Answer Match 42.42%

Hello everyone. I'm new the the forums here (as in just registered), but I need some help please. Basically after attempting to open firefox today (as I have probably over 20 times a day for the last year at least), I received a blue screen of death, and now my computer seems to be shot. I know how difficult it is to diagnose something without being able to see it, so I made a short little 4 min video of me trying to turn it on and what it does. Hopefully this has happened to at least someone before.

Blue Screen of Death - YouTube

A:[SOLVED] BSOD help. Blank screen after BIOS pop up and blue screen while trying to re


From the video you provided (which is great, by the way)... your system is failing to POST. Essentially if the system detects that a device or component is failing to provide the accurate information, which ensures that it would then be safe to run, the system will not POST.

From the looks of it, your hard drive or memory appears to be the issue which is the issue in most of the cases like this as you're BSOD'ing right after loading the Windows disc and after it loads the files necessary for the install.

My current advice:

1. Clear / reset the CMOS and try booting up and or loading the disc again.

2. If possible using another system, possibly a laptop... etc, download and run Memtest86+ -



Download Memtest86+ here:


Which should I download?

You can either download the pre-compiled ISO that you would burn to a CD and then boot from the CD, or you can download the auto-installer for the USB key. What this will do is format your USB drive, make it a bootable device, and then install the necessary files. Both do the same job, it's just up to you which you choose, or which you have available (whether it's CD or USB).

How Memtest works:

Memtest86 writes a series of test patterns to most memory addresses, reads back the data written, and compares it for errors.

The default pass does 9 different tests, varying in access patterns ... Read more

3 more replies
Answer Match 42.42%

Need help here.

I have a HP laptop DV9543cl with 32bit Vista. Last Thursday (6/3/2010), Vista update icon showed up and asked me to install the update. As always, i did that. Once install was done, it asked for a reboot which i did. It started booting up again and when it finished Windows logo screen, it went blank and no display with all the other lights were in correct status. I waited for a long time before attempting a reboot. Since then i don't see anything on the screen after the initial BIOS screen (Which is also all jumbled up). I tried F8 (BIOS) and F11(Restore) but no screen. Don't know what to do but i am pretty sure that Laptop is working ok just not displaying anything. I am going to try Remote desktop on it now.

Any help would be greatly appreciated.

A:Blank screen after initial boot screen for HP Laptop with Vista

have you tried ringing up HP support line?

5 more replies
Answer Match 42.42%

I have a Compaq Presario C300. Somehow the screen cracked and of course was not under warranty. I purchased a replacement screen online and followed the directions to replace. It was relatively simple, however, now when I boot up the computer, the backlight comes on for the whole screen, but shows up blank. Did I just not fully connect something? Is there something simple I can check before I bring the whole darn thing in for service anyway? This is what I was trying to avoid in the first place. The whole laptop was only 800 and the new replacement screen was $199 (as opposed to the quote for $450 I got to have it replaced).

Anyone have any ideas I can try?

A:Replacing Compaq Presario C300 LCD Screen: blank screen now

You have to make sure you bought right screen for your laptop. Check your connection cable hasn't any damage on it. If it still shows only blank screen, i think not coming enough power for screen (wrong screen).

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Answer Match 42.42%

So I've had this computer for almost a year:
HP Pavillion a1250n
250G Maxtor HDD
2x 512mb DDR 3200 ram 400Hz (1Gig)

Brought to it's knees this weekend enexpectedly, I am attempting to install Windows XP Pro. I have used the maxtor diagnostic util to wipe the HDD to all zeroes, leaving one big unpartitioned space.

When I boot from the Windows XP CD it goes though the install just fine, formats the space, and copies the files, seemingly alright. When it reboots, it goes through the whole BIOS screen fine, it again asks to press any key to boot from CD, and if nothing is pressed goes directly to a blank screen, no cursor, no loading, nothing. Leaving it for up to an hour does nothing. Monitor is on, and signal seems active, but nothing is coming though.

I can access recovery console, but I'm getting in over my head at that point. Can anything in there help me?

Any advice is good advice, I messed with this all weekend long and it is getting old.

A:Windows half installs, blank screen after BIOS screen


When the PC reboots after copying files it should then read from the boot device, it may be possible that the BIOS is set incorrectly with the boot device not being set as the bootable drive.

Go into BIOS and ensure that the first bootable device is the HD you are loading windows onto, also remove any devices attached to the bootable drive such as any slave drives and that the jumper is set to master, not slave or cable select, if the CD rom that you are loading windows from is slaved to the master drive then place it on its own IDE channel and rerun the setup from scratch.

The only other time I have seen this happen is when the drive itself is flaky, that was only once though and I had to replace the drive.


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Answer Match 42.42%

Using window xp pro
I on computer.
It's fine loading bios and till window xp logo..
when it starting to load the welcome window screen.. (which it didnt reach the welcome screen at all)
It just stuck at the black screen..

so i try to run in safe mode, weirdly it able to open.. okie

i tried to reformat... but it doesnt seems to work, it happens the same thing..

b4 this happened.. it all started one day.. i let my computer to download some personal stuff.. then, my bro went to play gunz online.. so the computer got hanged, and he just shut the computer just like that.. (how stupid) so now, i cant reach the welcome screen at all.. help me pls..

I'm using pentium 3..
as yall know, im a beginner, i dont know a thing.. just tell me what to do if u need any informations..

A:Can't load window welcome screen! stuck at dark blank screen

Try this, boot into safe mode.
Right-click on "My computer" and select "manage"
When that opens, click on device manager

When device manager opens, look at your graphics card normally under "display adapters" - any crosses or red splats?

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Answer Match 42.42%

Really frustrated after buying Lenovo Y700 15ISK recently. All drivers updated even applied steps from this post but still randomly screen goes blank (Black screen) while the power is still on. Also observed that harddisk light blinking turns off too after this. Is it hardware related issue?Please help to resolve it.

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Answer Match 42%

 hello  , i have issue hapen randmly and get Blank Screen or Weird Colorful screen  and the computer not respond,and i run hardware scan i get Result Code: WCP03E000-UL7DVI passed, so Please can any one help me to now what is the proplem 

p50.jpg ?4839 KB

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Answer Match 42%

I'm getting a blank screen when my computer boots up. Not even a Bios screen or anything. But, Win 7 seems to boot up fine in the background. I can hear the welcome chime in the background after a little bit.
I was in the process of putting in a new SSD when this happened. Tried to unplug it and restart, but same problem. Now I have everything else unplugged but the graphics card, and the old hdds. Still nothing but blank screen.
I'm wondering if it's the graphics card or the power supply that are spotty. Fan is spinning on the graphics card, but I'm not sure what to make of that by itself.
Not quite sure what to do now....

Mobo: Gigabyte 870A-UD3 AMD
CPU: AMD Phenom 2 X4 955 Black Edition
RAM: GSkill DDR3-1600 4GB
Graphics: MSI N460GTX Fermi
Power: OCZ Fatal1ty 550W modular
OS: Win 7 Ultimate OEM - clean install

A:Blank Screen, No Bios Screen, Win 7 boots fine, Now What?

You might have the splash turned off in the bios. Have you checked the settings in there. When the computer boots start hitting the button to get you into the bios seeing as you can't see it.

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Answer Match 42%

I've got a problem with my laptop, a 2010 HP G60-635DX. First, a little history. This was my wife's laptop until she dropped it and broke the display screen. We hooked it up to a monitor and she was good to go. Last Christmas I got her a new computer and again she was all set. In the meanwhile I've been using this old Dell laptop from 2006 with WinXP in it. Works, but is slow as all get out. A few months ago I decided to use my wife's old computer for myself. It comes with Windows 7 and works quite well. Last June I made the mistake of trying the Windows 10 upgrade, and what a disaster that turned out to be. So I reverted back to Win7, but I lost all the drivers that came with it, so I was stuck. So recently I bought a new screen for my wife's old computer, and I installed it today. So guess what? The screen works fine, but all I get is a blank white screen Nothing at all! It's as if the computer can't display anything at all. I just don't understand it. The computer fires up, but that's it. No start screen, no nothing. Just a blank white screen.
Anybody have any ideas as to what's wrong, and how I could fix this?

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Answer Match 42%

I have a refurbished, out-of-warranty Gateway Profile 5 desktop. The screen is totally blank. I contacted Gateway. They are pretty confident the built-in display is defective. I was able to attach a second display which would also go blank just after the Windows XP Pro splash screen appeared. Using the 2nd display, I was able to access the bios. When I looked at the display setup, it was set to LCD & CRT. Not thinking, I changed the setting to LCD since I wasn't using a CRT. That disconnected my 2nd display, so I now have two totally blank screens. How can I re-access the 2nd display and then also avoid a blank screen when Windows XP boots up?

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Answer Match 42%

First I run Windows 2000 and keep it updated as much as Microsoft releases updates. I also reguarly run anti-virus, anti-spyware, defrag, etc. The problem started 2 weeks ago when I booted the computer it showed the MB splash screen and then instead of the 2000 loading screen it just showed "Error loading OS." in the top left. Well I figured the hard drive was going so I pulled it out, blew it off, tapped on it, checked connections and stuck it back in. Rebooted and everything seemed fine and has the past 2 weeks. Well today I was playing Civilization 4 and the screen went blue. Yes the dreaded blue screen, but no error messages on the screen or anything. Just a solid blue screen. The computer didn't respond to anything so I pushed the power button on the case. Well upon restarting nothing happens. Just a blank screen. No MB splash screen or anything. Everything is powered up and I can hear the hard drive spinning, but nothing is on the screen.


Windows 2000 Pro
ASUS P4C800E Deluxe mobo
3.2Ghz P4
1.0 GB Kingston ValueRAM
ATI 9800XT
Maxtor hard drive (Old)

Any help is appreciated.

A:Error loading > Blue screen > Blank screen

Doubt this will help but have you tried seeing if you can start in safe mode?

Reboot and hit F8 as it tries to start up. Think it is F8 in 2000

2 more replies
Answer Match 42%

I have a Win XP Home edition that fails to boot; the POST screen loads, then a choice of operating system configurations (see later), and selecting  one of them (the last on the list) returns can’t find hal.dll.
The other two options, one of which I have set up in the course of trying to sort this out, both end up with a blank screen.
Safe mode hangs up in the middle of the driver list.
The problem started after a power cut.
I have fairly exhaustively investigated and tried to fix this as follows:-
Seagate 250Gb disk in four partitions, C,D,E,F. Using a partition tool confirms that the active and primary partition is C. The files on all the partitions are all visible using file explorers on bootable recovery CDs (ERD Commander and HIRENS). I have been able to back up the important data. The operating system files are on C partition only.
Run disc diagnostic – passed, no errors
Run Memtest86+ - passed
Run chkdsk /f – fixed a couple of errors
Via recovery console on original disk
          Run fixmbr, reboot, not fixed
          Run fixboot, reboot, not fixed
          Run bootcfg /rebuild fixboot. Reboot, not fixed (this is the most recent listed configuration)
Tried repair install from recovery console. Copied files etc, then automatically tried to reboot but stalled at same place.
I have also tried the disk i... Read more

A:Failure to boot, blank screen after POST screen

I would clone the drive, then do a clean install.

3 more replies
Answer Match 41.16%

i have just got a graphics card it is a verto nvidia ge force fx . 5200 pci 128 mb ddr garphics card and when i plug the monitor plug into the vga port on the back of the garphics card like it says in the instruction manual and then turn my computer on it goes up to the windows xp loading screen and then the screen goes permently blank, the ram on the graphics card is ddr and the ram on my computer is sd does this matter aswell

A:blank screen after windows xp loading screen

9 more replies
Answer Match 41.16%

yo, iam working of a friends laptop as hes having problems...

its a dell xps m1330 on visa

like it says in the title, after the splash screen its just a blank screen with the mouse there. no reply from ctrl + alt + delete, or the mouse or any other keyboard button for that matter.

tried safe mode and it does the same, he managed to get the recovery window up and do its check but it came back with nothing.
+ no vista disk!
any ideas?

A:Vista Blank screen after splash screen!?

8 more replies
Answer Match 41.16%

I was trying to remedy the "plugged in but not charging" problem, clicked on something in the power section in a screen that came up after clicking on the power icon, and the screen went blank. I tried re-starting. I removed the battery and AC and held the power button for 30s. No change. When I power up, everything seems normal until the Lenovo splash screen comes up, the spinny dots start going, then the screen goes blank and stays blank. If I pull the AC, the screen  blinks on for 0.1 second before the machine dies. HELP!

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Answer Match 41.16%

I think this is the right place to put this.

So I have a friends computer here. It boots up seemingly ok, but after the windows splash screen in goes blank, but a black screen, but the screen is still on. You hear the fans spin up to full speed for a bit, and everything then sounds like its running fine....just no picture

So i did some googling and I found another person with the same issue and it was caused by a faulty video card. So I put in a crappy video card i had laying around. Still get the same issue.

Next I tried booting to the last know good configuration. Same issue.

So i tired booting in same mode. I hangs on Windows\System32\Drivers\Mup.sys

If it helps the video card that was in there i think is a GeForce MX4000.

I do know its a Windows xp home system

Only other thing I know is its a custom built machine. It was running fine until a few days ago. My friend says he thinks the machine has over heated 3 or 4 times in the past.

Hope someone can help.


A:Screen goes blank after windows splash screen

Was the computer recently updated with a new service pack?

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Answer Match 41.16%

btw, I did do a search and looked through a ton of the posts but couldnt find this specific problem... and in fact I know a way to fix it when it happens.. but I'm more concerned with preventing it from happening...

Heres the setup: 50 computers all exactly the same (hardware/software):
Dell GX748 (i think thats the #)
Windows XP sp2
ATI x300 (i think - Regardless of the exact video card, it uses the ATI Catalyst control center...)

Ok, so i come to a computer - its past the point of screensaver to where windows "turns off" the monitor.. I try and get back in, but the screen remains blank, and is not responding. I'll hold the power button to shut it off, restart it... It will go through the start up process (dell splash, bios info, etc, windows loading screen) then BLANK, and unresponsive.. Now after shutting it down again, i will be prompted about how i want to start windows since it did not start normally.. I'll do safe mode and get in just fine.. The fix is to go to display properties and change the resolution & restart... after that windows starts normally!

So why is this happening?
** I know its not responding because, for one, there are no beeps when there should be (trying to press random buttons while the station is not logged in - CTRL+ALT+DELETE to enter password box), and pressing the power button does not shut it down as it would @ the login screen..

A:Blank screen after Windows loading screen

If System Restore was enabled, run it from the task manager.
File > new Task > %SystemRoot%\System32\restore\rstrui.exe
Download this free utility and boot with it To check the ram ....

Have a look Desktop or No Desktop After Logon to Windows 2000

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Answer Match 41.16%


When rebooting my computer, after the windows splash screen the screen just goes blank. A few days ago I put back an old Nvidia Ti4200 card into the machine (which has previously worked fine on it). It booted up with no problems. However, now it just won't boot (it's probably the second time it's had to boot with this card). The only think I can think of is that I tried installing the latest nvidia drivers which crashed (however it had not yet started copying the files).

Any ideas?

EDIT: Nevermind managed to fix it, the VGA drivers were corrupt

A:Screen goes blank after windows splash screen

cookiemoose said:


When rebooting my computer, after the windows splash screen the screen just goes blank. A few days ago I put back an old Nvidia Ti4200 card into the machine (which has previously worked fine on it). It booted up with no problems. However, now it just won't boot (it's probably the second time it's had to boot with this card). The only think I can think of is that I tried installing the latest nvidia drivers which crashed (however it had not yet started copying the files).

Any ideas?Click to expand...

I'd say that faulty install was probably to blame. If you haven't already, try going into Safe Mode and doing a system restore (if you're using XP). Otherwise, I'm not sure at the moment.

6 more replies
Answer Match 41.16%

When I try to run any full screen application, my screen goes blank. The computer does not freeze, in fact the application keeps running normally; there is just nothing on the screen.
I'm using a notebook with a Radeon 9700 mobile video card. Anyone ever seen a problem like this?

A:Screen goes blank when I run full screen applications

Oh and I ran DXDiag. It worked fine until it got to the full screen test. When it tried that, the same problem happened. Screen went blank and there was nothing I could do. Had to restart the computer

5 more replies
Answer Match 41.16%

I was trying to remedy the "plugged in but not charging" problem, clicked on something in the power section in a screen that came up after clicking on the power icon, and the screen went blank. I tried re-starting. I removed the battery and AC and held the power button for 30s. No change. When I power up, everything seems normal until the Lenovo splash screen comes up, the spinny dots start going, then the screen goes blank and stays blank. If I pull the AC, the screen  blinks on for 0.1 second before the machine dies. HELP!

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Answer Match 41.16%

Our organization requires Laptops to be Encrypted with a PIN #. One of our Laptops is giving me trouble. I have Bitlocker turned on and fully encrypted and have require Startup PIN with TPM in the Require additional authentication at startup in GPEDIT. I also have the Enable use of Bitlocker Authentication Requiring preboot Keyboard input on Slates enabled. When turning on the Laptop Bitlocker comes up with the light blue screen where you enter the PIN but the screen is blank. It doesn't say Bitlocker or have a box to enter the PIN #. Now I can just type the pin # and press enter and it works and loads windows as normal. I obviously can't give this Laptop to a user like this.

Anybody have any suggestions as to a resolution to this issue.
Thank You.

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Answer Match 41.16%

Okay we were hooking our laptop up to the TV to watch hulu on it. Somehow I think we are stuck on the second screen because we can move the cursor and drag icons and stuff over to it. I don't know how to get back to the first screen. I can try to explain more if nobody knows what I'm talking about.

A:dual screen problems, blank screen

Hello and welcome back to TSG.
Before we proceed on this thread, may I point out to you that you previously started this thread on 5 October
After assistance from one of our Malware experts DFW he posted on 15 October in his post 24
This should stop all the redirects, please check and let me know.Click to expand...

YOU have never responded.

On the 13 October you started this thread
You responded just once, on that date. With this reply
What will happen when I do this and how do I get back that driver?Click to expand...

However further advice was offered and you never replied.

It is really not acceptable to start threads and not see them through to a conclusion, or at least to post that you no longer require help, if that is the situation.

May I ask for your co-operation in this matter.

When you do reply, I feel reasonably certain we will be able to assist you.

Thank you for your understanding in this matter.

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Answer Match 41.16%


At this point I would only like to know everyone's opinion on whether I may be infected with a virus of somekind.....

Here is my problem:

After running Chkdsk yesterday my computer loaded the windows splash screen and then went blank. I am not sure if these two events are related. I can here the startup sound. My mouse does not show up and alt-tab or ctrl-alt-del does not work as other google searches have suggested.

Safe mode works fine.

Running with the video card driver disabled works fine.

Running either my main video card or my onboard video card with the driver installed causes a blank screen. I have dual monitors.

I have ran malware bytes and it finds nothing.

Here are some other strange symptoms:

Firefox beta 4 recently stopped loading with error 0xc000007b

IE (32bit) recently started downloading html sites instead of loading them, though this doesn't seem to happen in safe-mode. The 64-bit version worked fine.

In safe mode when help pops up I get the error "unable to download / from windows"

Windows update also doesn't seem to even open in safe mode.

As stated before, at this point I would like to know everyone's opinion on whether I may be infected with a virus of some kind, or if it may be a different problem such as a corruption in windows. Thanks

A:Blank screen after windows 7 splash screen

Hello and welcome to TSF.

Windows 7 has a very robust System Restore. Have you tried invoking System Restore? You can access System Restore from the Advanced Options menu by pressing F8 during startup, selecting Repair Your Computer from that menu, select the keyboard layout, then choose System Restore from the System Recovery Options screen which appears. Choose a restore point before the issue arose.

System Restore - Windows 7 Forums

If you're able to perform a System Restore, post new logs from DDS as this one shall be closed to place you in the queue.

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Answer Match 41.16%

windows 7 ultimate x64
OEM version (cyberpowerpc)
PC built ~June 2010
returned to OEM for repair to cooling system June July 2010
PC has never booted cleanly
numerous efforts to fix this on my own (clean windows installs, removed OC, latest video drivers, latest bios) nothing has worked so far.

A:Blank screen after windows screen symbol

There are at least 45 to 50 updates available for Win7. Please update Windows from Windows Update and see if that fixes your issues.

Once that's done, please resubmit the reports and we'll see what we can extract from them then.

3 more replies
Answer Match 41.16%

hello everyone
When i turn on my coputer it goes up to my windows boot screen where the bars move than after that the screen goes blank. I havent made any changes and it was working fine just before it. Does anyone know what i can do.

A:screen goes blank after windows xp boot screen

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Answer Match 41.16%

Screen goes blank after the "Windows XP Home Edition" comes on. At first, it looks like a normal boot process. The indicator bar below the logo is moving. But after the screen goes blank, it does not reappear. The hard drive is still running, the audio is still working, but still no screen. Raster is visible, but no text or any other video. Works in safe mode, even tried to restore to a day that is was still working, but still no go. FYI- this a Dell Inspiron 8200. Would appreciate any help or leads before I using the system restore CD.

A:Screen goes blank after xp home edition screen

Probably your resolution is set incorrectly. That's the only thing I can think of.

3 more replies
Answer Match 40.32%


Ran into some odd computer problems today, any assistance would be fantastic.

PC / OS / Browser Info:
Dell Optiplex (bought from
P4 1.99GHz, 512mb RAM, 40GB HD
Win XP (OEM) ver 2002, SP2
Firefox v3.0.3
IE v6.0.2900.2180

Overview Problems:
1.) Windows login password shows "IIIII" instead of the encrypted dots to indicate a password
2.) Random Outlook emails appear completely blank
3.) Google homepage on IE is completely blank, other various pages do not fully load, but work in Firefox
4.) Button text on some apps (Auslogics defrag) are completely gone
5.) Various system hangs

The computer worked fine until today. It was original purchased as a frugal replacement for an existing broken office PC.

Methods tried:
1.) Defrag/registry defrag, auslogics apps missing button text
2.) Ran AVG Virus scan (buttons missing text), to no avail, wouldn't run
3.) System restored to yesterday, and then to a week ago, to no avail
4.) Visited various tech support sites that suggested to run various REGSVR32 commands in Start -> run to no affect
5.) Ran IEFix app which was suggested might bring back broken IE components
6.) Explored Device manager, nothing is apparently wrong with any devices

This is about the extent of my IT knowledge. I would much prefer a way to fix other than formatting - I'm not even certain a format would fix the problem.

Any suggestions? Any more information I could provide? Have no idea what it could... Read more

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Answer Match 39.9%

Hey guys, Ive posted here a long time ago about virus problems, and I am back to ask a question about computers.

I had purchased an alienware computer in 2005 and not only has it been constantly giving me problems but I have had to install the OS several times.

Now, just today I was playing Garrys Mod, making a cool spaceship....Yea its really cool, haha, anyways, right in the middle my computer just shut off, then turned on by itself. Everything was fine, until it got to the user log in screen and it was just black, no mouse, nothing. It was still functional because when I used the arrow keys to log in it worked fine, but all my icons were invisible the start menu was invisible and only the desktop background was visible. I restarted the computer several times and it didnt work. Can anyone help me out? I dont want to get rid of all my programs.


A:Screen Goes Blank On User Log-in Screen

Also I have tried system recovery and it requires me to put in a floppy disk, but none came with the computer.

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Answer Match 39.9%

I've been using my laptop for a while now and had a friend install Windows 7 onto it (because i'm quite rubbish with this sort of thing) and everything has been going great until a few weeks ago.

I loaded it up one day and everything is going fine until it reaches the part where it's supposed to load the log on screen. Instead of a log on screen all i am getting is a black screen with the cursor. Now i can't give you specs to my computer or anything of the like because i simply don't have access to it but i can give as much aid as possible to help find the problem.

One of the things that happens is that when the black screen & cursor appears if i move the mouse or push any buttons the screen goes VERY dim as if i've put it into a lower power mode or i've taken out the power cable. If i push the power button to turn it off even if it's just a tap on the button the screen will go off immediatly even if the laptop is still running.

One of the green lights that i believe is showing if the hard drive is busy or not flashes during the process but after a minute or so of the black screen it'll stop flashing altogether.

I've tried all three safe modes with all the same results, F8 to system repair has given me no love with startup repair finding NOTHING wrong, memory check running through the process only for the same thing to happen and system restore has no restore points to go to.

I've looked for answers in several places and some say i have to use sticky keys to get the... Read more

A:Blank Screen with cursor but no log on screen

If you use Restore Points, have you exported one to a USB or CD?

I would try that and recover where you last were. It seems odd that this would just happen so suddenly, do you know of any recent changes that took place on the machine? New hardware or software? Updates?

As a last resort you can try and reboot the system and boot from a CD with a 3rd party OS bootable by USB or CD, create a new partition, and then copy any files you need to that partition. Wipe out the affected partition and try installing a fresh OS.

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Answer Match 39.9%

My screen blacks out randomly during games. As far as I can tell, the game/computer freezes as nothing I do changes anything and I have to go around the computer, yank out the power cord and stick it back in.

Games include:
Warhammer 40k: Dawn of War
Duke Nukem 3D
Bejewelled 2 [Deluxe]
The Sims
Medal of Honour: AA

I've d/led all of the latest drivers for my graphics card (Radeon X300), I have DirectX 9.0c, I've tried yelling at my monitor and now I don't know what to do next...

This is really pissing me off. I can't even complete the TUTORIAL of DoW before the screen goes black and I have to make my trip around the desk.

Note: The screen says "No signal detected" when it screws up, so it's not the screen recieving a "black" signal, it's not recieving any information whatsoever.

Maybe they've had a fight and don't want to talk to each other? My modem and PC had an argument like that a while ago... >_>

A:Blue screen? No - blank screen.

Probably heat related if it runs normally otherwise. Take the side off the case and point a house fan at it while playing, see if it makes a difference. If it does, you need to get better cooling, or rearrange the cooling you have for better airflow.


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Answer Match 39.9%

more than 15 sec of blank screen appears before the OS select screen loads in my computer.....
Please help me remove this blank screen.
It was fine some 15 days ago..... as soon as... the power was turned ON, the OS select screen appeared.

A:Blank screen before OS select screen

If something was fine and now it isn't we usually look for changes. Did you install any software or change anything?

Can you check the Windows update history to see if any updates were done around the time the problem started.

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Answer Match 39.9%

Have a new Toshiba laptop, 3gb ram, Vista Home Premium-- when I try to access full screen video mode in You Tube, Yahoo Music, etc. I get sound, but blank screen. What is the setting / fix?

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Answer Match 39.9%

I've scoured the interwebs - including dozens of threads here - trying to find the solution to my problem. I'm trying to fix a Dell Dimension 3000 that was handed off to me. It appears to have no upgrades or replacements whatsoever. I don't have any info leading up to the issue.

The windows start screen loads, then the monitor goes blank. My first thoughts were: bad onboard video adapter or bad drivers. F2, F8 and F12 do nothing. Well, F8 and F12 gave me a split second glimpse at the generic "keyboard failure" message, minus the last line prompting for F1 to continue or F2 to run the diagnostic test (before turning blank). And pressing F2 at the start up changes the text at the top right corner of the screen to "Entering Set Up", but it will still immediately go blank.

I put a ps2-to-usb adapter on the keyboard and tried moving it to a USB port. That did resolve the "keyboard failure" message from popping, but that's all. I added a pci video card (GeForce 6200). That didn't resolve anything. I checked the CMOS battery. It was dead, so I replaced it, which also did nothing. I have an XP start/repair disc, but can't boot from anything but the HDD, so that's useless. I assume switching out the motherboard would be a fix, but I'd like this done sooner than it would take to order a motherboard. Any suggestions/insight would be greatly appreciated.

A:Screen goes blank after startup screen

The motherboard would cost you a fortune. Trash it!

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Answer Match 39.9%

I've just been setting up my new laptop today. After I installed AVG it said it had picked up a virus, which it moved to the virus vault and after that I went to the vault to delete it. I couldn't see what the virus was because oddly all the spaces where it usually had the virus file name were blank, but I pressed delete anyway and AVG popped up a big long blank window. Same sort of thing happened in the middle of trying to update AVG. I also had trouble with blank buttons and blank windows everywhere while I was trying to install other anti malware software - even the Start button in the menu bar was blank. I did a system restore, and that seemed to get rid of the problem and then I installed AVG again and it all started going wrong again. I can't do Google searches because all the results are blank. The computer can't detect Norton, which is already installed, it's trying to install the ccCommon file when it starts up. So something must be wrong.

EDIT: New development - I had left the laptop on, and when I just looked at it it had restarted by itself and had up a funny screen and said it was checking itself for drive consistency. I just turned the computer off because I have no idea what on earth it was doing and didn't want it to stuff up more.

Here's the log:

Logfile of Trend Micro HijackThis v2.0.0 (BETA)
Scan saved at 1:33:51 AM, on 25/07/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
Boot mode: Normal

Running processes:
C... Read more

A:Blank buttons, blank windows, blank internet search results

I ended up turning it back on and letting it do the drive consistency check, though this didn't show up anything. I then uninstalled all Norton components including removing registry entries, and removed the other programs I had just installed (AVG, AdAware, ZoneAlarm, Yahoo Messenger - there might have been a few more too). Norton took forever to uninstall, I have a feeling it might have been up to something. I then ran a couple of registry and cache cleaners and they fixed a lot of stuff. During the whole process of constantly restarting the computer every so often, the drive consistency check came up a few more times - only once did they find something (I think they were AVG files). Anyway, this is what the log looks like now, and everything seems to be working. Does anyone know what causes these drive consistency checks? (They're not appearing at the moment, but they were being pretty sporadic before I did a lot of fixes). And is there anything more that can be fixed before I try installing all my regular programs again? (Norton was preinstalled already - I won't be reinstalling it!)

Logfile of Trend Micro HijackThis v2.0.0 (BETA)
Scan saved at 10:47:15 AM, on 25/07/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
Boot mode: Normal

Running processes:
C:\Program Files\Inte... Read more

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Answer Match 39.9%

When I bring up Internet explorer many websites will not display correctly. For instance here much of the page will display properly, but the headline story will not. Also when the advertisement/redirect page comes up when you first click on the page(sometimes it doesn't) the advertisement will not come up nor will it redirect to the main page. If I click on link buttons nothing happens, a regular link works fine, just not the button style ones(I guess buttons is a good description heck I dunno)

Also when I go to web based mail pages much of the page will display, but the body of e-mails will not. When I use IM, such as Yahoo messenger, I can bring up the program and type in messages but the message window that displays replies remains blank. I can neither see my message or the persons reply.

I tried system restore both in regular windows and safe mode and it is BLANK. I was told to go to RUN and type in "regsvr32 /i mshtml" but when I do it I get "mshtml was loaded, but the DllRegisterServer entry point was not found, mshtml does not appear to be .DLL or .OCX file" So what now???

I know when this started I loaded a game and was asked to load some strange messenger program(something or other X) for chatting with other gamers during online matches. I loaded it by accident and un-installed and deleted it. Since then I cannot use messenger or internet explorer.

I have done a couple of checks for viruses n such, and nothing. ... Read more

A:Internet explorer Blank IM's, Blank e-mail, Blank system restore

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Answer Match 39.06%

I installed Windows 10 last year and had to uninstall it due to wi-fi connectivity dropping.   Searching the internet, this seemed to be a frequent problem and Lenova did not support Windows 10 for the Y510P and did not provide drivers. I really liked windows 10 and would love to go back to it.    Is anyone running it, and how did you resolve the wi-fi connectivity issue?    I see on the Lenova Website they still don't list Windows 10 for this model.    Too bad.  Makes me really dislike Lenova products when they don't support OS upgrades.

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Answer Match 39.06%

My fan is buzzing and there is no air coming outside so It is overheating (since may be like 3 months)I try to find a replacement to my fan but unfortunately didn't find one (in Egypt) so is there any chance to get one at any cost, As it is really important.I found y510 fan replacement (not y510p) so it will work or NOT ? And where can I get/order new y510p fan ??

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Answer Match 39.06%

My fan is buzzing and there is no air coming outside so It is overheating (since may be like 3 months)I try to find a replacement to my fan but unfortunately didn't find one (in Egypt) so is there any chance to get one at any cost, As it is really important.I found y510 fan replacement (not y510p) so it will work or NOT ? And where can I get/order new y510p fan ??

A:Y510p CPU fan replacement

Hi Mustafa_mah  , 
Welcome to the Community Forums.
Would you have the machine number ? Check on the machine number from the sticker or check it from here ,just keep your serial number confidential.
The same Parts look up page would also gave you the parts listing. Reference guide on disassembly on page 59 of the hardware manual similar to page 86 item 5.
5 VIQY1 Thermal Module(Y510p) part number 90202747
Using the part number may be able to help you search with the compatible parts as also indicated on the look up page by calling tech support and have you transffered to the parts sales department. This article discuss options to purchase FRU parts including quickpick option  or  other third party resellers .
Hope this help answer your query. 
Update us .

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Answer Match 39.06%

So, my y510p is having really anoying problem.  Sometimes computer works fine (really rarely) but usually it just doesnt start. I need to press powerbutton atleast 50 times until it finally start, and when it starts the screen is just blinking black and keys are blinking too, the problem becoming more general when it gets "cold" (Cold = normal indoor temperature 22 celsius) it also takes ages to get windows screen I have already visited warranty with my laptop and it was there 1.5 months, and they changed keyboard (why?!?!) and send it back, they said that they run some tests without any problems. Then i got my computer back, NOTHING CHANGED, same problems and all, what should i do?!  I have already soft-reseted, reseted bios and reseted whole system, nothing works!  Could you please be in touch with the store i bought it from, because I want my money back for not-working laptop worth 1200e in my country. They said that i need to send my computer back to warranty, for another 1.5 month journey (what is over what they promised, they said 10-15 workdays)  PLEASE HELP ME! anything but not another warranty trip! I also have very good video of the problem if you want me to send it to you.  My model is the one with 750M and 24gb ssd cache.

Go to Solution.

A:y510p issues

up, i need help!!!! Lenovo you are just ignoring this, please answer..

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Answer Match 39.06%

Hello, My Lenovo (end 2013 model) is dead. When I push the power button, nothing happens. I have checked the power supply - it is OK. Black screen, nothing happens. I have tried to connet to external screen. Nothing.Since I have seen that there are many postings regarding similar issue, is there a Lenovo action to fix this?

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Answer Match 39.06%
Answer Match 39.06%

Is it possible to overclock the GPU and CPU a lil' bit in my y510p ?? If yes, could you please tell me how much can i boost it up and if it's worth it though...?

Go to Solution.

A:Overclocking GPU and CPU in y510p

If you use the Intel Xtreme Tuning utility you can adjust the multipliers but that is all. The CPU already runs way to hot (and throttles as a result) so overclocking it will only make it worse. I did the opposite and undervolted mine so not only does it run cooler but it doesn't throttle anymore so it actually runs faster then a stock one. 

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Answer Match 39.06%

Hello family

I have a HP Compaq 8300 Elite touch screen. It has win 7 enterprise 64.
Whist installing updates there was a power cut
Now when I turn on there is no display on the screen.

It's a B2N29AV

Any ideas??

A:Blank screen need help

Is there power to the mobo, fans, keyboard lights? If so reboot and tap the F8 key to access System Recovery Options to run Startup Repair. If that fails try System Restore to before the Updates. If F8 doesn't work use the WIn7 disk or System Repair Disk .

If this fails reboot and tap ESC key to run Diagnostics, report back.

If nothing can be seen on the screen, try unplugging and drain the power by holding the power button, then plug it back in and try again.

Try an external monitor.

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Answer Match 39.06%

Ok here is the problem, when I restart or turn off my computer all i get is a blank screen. Then when it does work it loads and i get "failuer to overclock" (Note: not trying to overclock anything) it tells me to press F1 to go to bios, F2 for default. i have tryed to do both and same thing happens. then when my computer does start up all the way everything works fine so i dont know what the problem is any help is appreciated.

Asus P5K LGA 775 Intel P35 ATX
Intel Core 2 Duo E6850 3.0 GHZ
500 watt power supply
2X 1 gig corsair 240 pin ram
8500GT 512 video card

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Answer Match 39.06%

Hello, my problem is when i start up windows after the startup screen the screen will go blank for about a minute and a half, and also there is a exe trying to access the internet called "w?spool.exe". if you could give me a hand that would be great


Here is my HJT log:

Logfile of HijackThis v1.99.1
Scan saved at 6:27:41 PM, on 12/31/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Java\jre1.5.0_05\bin\jusched.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\etea\rpen.exe
C:\Program Files\Hewlett-Packar... Read more

A:Blank Screen!

Welcome to TSF.

Please print out or copy this page to Notepad. Make sure to work through the fixes in the exact order it is mentioned below. If there's anything that you don't understand, ask your question(s) before proceeding with the fixes. You should 'not' have any open browsers when you are following the procedures below.

Please download Ewido Security Suite at

1. Install Ewido Security Suite.
2. When installing, under 'Additional Options' uncheck:
* Install background guard
* Install scan via context menu
3. Launch Ewido, there should be an icon on your desktop, double click it.
4. The program will now open to the main screen.
5. When you run Ewido for the first time, you will get a warning 'Database could not be found!'. Click OK. We will fix this in a moment.
6. You will need to update Ewido to the latest definition files.
* On the left hand side of the main screen click update.
* Then click on Start Update.
7. The update will start and a progress bar will show the updates being installed. The status bar at the bottom will display 'Update successful'.
8. Exit Ewido. DO NOT scan yet.

If you are having problems with the updater, you can go to to update manually.

Download CleanUp! (Alternate Link if main link don't work - ) and install it. Don't run it yet.

Restart your computer and boot into ... Read more

6 more replies
Answer Match 39.06%

Occasionally and for no reason that I can tell, I get a totally blank (white) screen. I can close it by selecting the Start logo button or the ctrl/esc keys. Can you tell me why and/or what to do about it? Thanks, Charlie

A:Blank Screen

totally white? That's wierd. Have you made sure your monitor connections are secure? How is your monitor connected to your video card? DVI or VGA. If you are connecting via DVI could you try using a DVI to VGA adapter for your monitor or connect using the VGA connector instead and see if that resolves your problem.

Check your running processes, what are you running? Which video card/monitor are you using?

I'm just saying cause I've had problems with my DVI connections on certain systems but the result was the screen going black then never coming back unless I rebooted I found that using the VGA interface for the lcd monitor resolved my issue.

Also check your screensaver settings, change the screensaver to a non 3-d screensaver like mystify or ribbons. Sometimes the 3d screen savers bork up the video on windows xp/vista

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Answer Match 39.06%

From my windows XP desktop, I opened a menu by right clicking my mouse. I think I picked the color display option, and changed the setting from "800 x 600 True Color (85 Hz)" to the next setting up. The screen went dark and never came back. I turned the computer off, then back on...application images were visible during the start-up, but screen went blank when finished.
How do I get my screen back?



A:Blank screen

See if you can get into SafeMode and maybe use System Restore to before it happened

How to Start in Safemode

1. Restart your computer.
2. Before the windows logo you should gently tap the F8 key repeatedly until you are presented with a Windows XP Advanced Options menu.
3. Select the option for Safe Mode using the arrow keys.
4. Then press enter on your keyboard to boot into Safe Mode.
5. Do whatever tasks you require and when you are done reboot to boot back into normal mode..

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Answer Match 39.06%

I have had my PC for over 2 years and its been working great. Yesterday however, it crashed once. I re booted and about 3 hours later it crashed again. Then it started to crash every 10 to 20 minutes. So i went to bed and maybe thought it was overheating. So today i turn my computer on and it crash's after about 1 minute. I try 1 more time and now it doesnt even boot up. I tried a dif moniter and its defenetly the computer.

The crash: The screen turns black and the moniter goes into the sleep state. It was wierd though once it crashed and the music i was listening too was still playing for about a minute until it stoped.

Please help!
let me know any advice or what you might think the problem can be.

Thanks a million,

Alex Barnard

A:Blank screen Help!

It does sound like its overheating, i'd get the heat sink and fans checked. Firstly see if you can boot into safe mode though (Tap F8 on startup)

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Answer Match 39.06%

my laptop gave me a warning to plug in computer due to low battery and  a few seconds later it went blank and now that i want to restart it acts like the HP screen  is going to come on, but just goes to blank screen.  it does come up a warning screen, but doesnt stay on long enough to read it before it goes blank or sometimes it just is blank.  I tried to do the troubleshooting by doing  hard reset thru trying to recover the notebook bios using key press combination.  I couldn't figure out where the memory modules were, becuase not like described in troubleshooting.  Please help,  

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Answer Match 39.06%

I was using my computer last night and shut it down properly and everything was fine. I turned it on this afternoon and nothing comes on the screen. The computer and windows boot up fine because i typed in my password and logged in and used the keys to shut it down, so the problem is the screen. The backlight turns on, but it does not show anything, just black. Please help me fix this.

A:Blank Screen

Does the arrow courserr come up om this screen?

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Answer Match 39.06%

Whenever I open my notron antivirus program it display a blank white screen. I can't click on anything on the program. I tried change the option but even the option window won't display. It wasn't like this before. PLEASE HELP!!! THANKS FOR HELPING!!!

A:Help! Blank Screen

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Answer Match 39.06%

I need help. I had alot of processes running on my laptop so I went under msconfig under the Run option and a window popped up and gave me the option under the Startup tab to end processes. I disabled all of it and then I restarted my computer and now windows is not loading and all i see is a black screen with a cursor blinking. Please help. Thanks for any feedback

A:Blank Screen

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Answer Match 39.06%

Hello, I have built a computer myself and am experiencing an intermittent problem with it.

Roughly once a week the screen goes blank and the computer no longer responds to commands such as shutting down via the power button. I have to force it off by holding the power button down.
When I start the computer back up all appears fine with Win7 displaying the general "Computer shut down incorrectly" screen but no critical messages after login.
I check the Event Logs and there's nothing unusual in their either.
I have also tried re-seating the graphics card in case the blank screen was due to a bad connection but the problem occurred again about a week later.

The annoying thing is I can't reproduce the problem on demand due to the random nature of it.
It can happen while I'm playing a game, browsing the web or when it's idle and I'm not there.

Any ideas?
OS: Windows 7
CPU: Intel i5 - Intel CPU Core i5 3570K Quad Core IvyBridge Processor Retail
GPU: HD7870 - Sapphire 11199-03-20G HD7870 2GB GDDR5 OC Graphics Card
RAM: 8GB - Corsair Memory Vengeance Blue 8GB DDR3 1600 MHz CAS 9 XMP Dual Channel Desktop
Motherboard: Asus P8Z77-V - Asus P8Z77-V Intel Z77 Socket 1155 Ivybridge Ready Motherboard
PSU: 650W - Corsair CMPSU-650HXUK HX 650W Modular Power Supply

A:Screen Goes Blank


1) Could be an overheating problem: Open it up and check that all the fans are working, and clean the vents & fans with a can of compressed air. It can be found at any computer store or online from

2) Are your video card drivers update? AMD Graphics Drivers & Software

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Answer Match 39.06%

hello.. i have a gateway gm5045e when i turn the computer on i get a black screen that says no display and red green blue lettering. like if the monitor wasnt connected. i took the videi card out and connected it to the motherboard i still get the same result. i have been reading around and people say to clear the cmos and reprogram the flash? will that work or do i need a new motherboard?

A:Blank screen

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Answer Match 39.06%

HP Pavilion a1710n Desktop PC running WinVista. Son's computer so I do not know how this has happened...after startup, the yellow processing light blinks once in a while, like the computer is on normally. The monitor is blank/black other than the white cursur that is showing and I can move it, no hourglass. I have done a couple of troubleshooting things from the HP website, F8 mostly to fix the startup in the system recovery options but still get the same thing. I tried to do the windows safe mode, but that keeps looping. I have the system spec saved to this laptops desktop in case you need it. Let me know if you need more info and thank you for your help in this...oh, something just came up, the Windows vista screen saver just came up, I can see that, goes away when I touch mouse but screen is still blank. Monitor works in the diagnostic screens.


A:Blank Screen

Sorry I can't help, but I have the exact same problem. Just happened today. The computer shut down mid-use. Only thing I've recently done was windows/vista updates last night. Wondering if you've done any updates and if this could be the cause. I too have the cursor sitting on the black screen and the screen saver shows up, can't boot in safe mode. Hopefully someone here can help as I'm a desperate puppy. -- Beth

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Answer Match 39.06%

This is what has happened to my computer over two days now. Windows 10 was working perfectly for several days. Yesterday all of a sudden the screen went blank but the computer was still on. I tried several Ctrl+Alt+Del's but to no avail. I tried to shut it down with the external power switch many times over several hours, nothing happened. At 4:15 am (13 hours later) I tried one more time and WOW the computer came roaring to life, not where I was when it froze ( it came back on Chrome ) but it was working. I shut it down until this morning. Today it was running for 3 hours when the same thing happened. It has been dark now for 8 hours, still running. I can hear mail call in the background. I keep trying the three finger salute alternating with using the power switch but nothing changes. Any suggestions? All help appreciated. Thanks


GPU overheating?

Try cycling through the screen projections, (Windows flag key + P) press up to 4 times to cycle all options. Insure to wait a second or two between each key stroke for the monitor to adjust.

Next time the screen works, check the driver version of the display adapter in device manager and post back with the info.

3 more replies
Answer Match 39.06%

I made a mess I can't fix! I was updating drivers and then updated IE and when I rebooted my monitor is blank. I get the microsoft and the compaq logo and then its blank except for cursor on upper left side. I can't do a system restore because it was disabled. I don't remember which drivers I was updating either but I had a problem with screen freezing when the screen saver has been on a while and the only way to do anything was to manually shut down from cpu. thus....thats why I was updating drivers. I got to one where it started to download and a message appeared and said I had the most updated version already did I still want to keep those files. I wasnt sure if it meant my old or new ones so I said no to a few of them then decided to cancel it but wouldnt let me. I then did an endtask. I can get my regular screen if I go into safe mode and I also get a box that has the settings for pixels and it reads 640 x 480 but I had it originally set to 1040 x 700? I think thats what it was. I am running windows ME I am guessing it has to do with something in the startup if I get a screen in safemode (albeit not at my settings) Do I need to bring in my computer to be fixed somewhere or can you help??

A:Blank Screen

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Answer Match 39.06%

I have just replaced my 17 " screen on my toshiba Satellite P205-S6327 as the old one gave up the ghost last week. I was using a remote monitor while waiting for the new screen to arrive. I watched a you tube on how to change a screen out and it looked easy enough- I am an engineer by profession and fix pretty much anything. When I got the new screen back in; I put the battery back in and then powered up- all I get is a white screen , even brightness all the way around - unlke the old one that had a spider shape in the top left hand side and uneven patterns everywhere else. Am I missing something here ? I am back to using the remote monitor again -no problem !

A:lit screen/ but blank

Hello and welcome Bentley mate take a look at this and retrace your steps
Toshiba laptop DIY disassembly instructions < read thoroughly about the ribbon cable fittings as they are contrary to say the least after done a few Toshies Those little black lugs are very fiddly and if you have not got another pair of hands they can be very difficult to hold in and lock in and there are some that are really quite small.

You need this from the disassembly guides
Toshiba Satellite P205 P200 screen removal guide - Page 1 < your machine.

When you replaced the screen did you get the right part for it as you should have had to quote the PART No as in my pic
Anyway see this it will be a bit scrabbled though


As a general rule of thumb toreplace the thermal compound in a laptop there are two areas to be concernedwith that is the CPU and the GPU (graphics) see pics of them before and afterremoving the heatsink assembly. How you apply the compound is your choice Iprefer to use a cleaner and prepsolution as in the Arctic cleaning kit - and the compound from Artic - but the choice of compound isyours.

To make the job easier because thedies are very shiny I prefer to clean with solution 1 then prep with solution 2 then use a vinylglove and spread a very thin layer / smear on the heatsink and the die ? thenadd a tiny half grain of rice size dot of compound the the centre of the di... Read more

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Answer Match 39.06%

Downloaded adware lavasoft and mcafee was active; vista crashed in the middle of defragging; restarted computer and there is a blank screen with the cursor only

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