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Dell Inspiron 15 7559 -- FANS stay awake long after i exit the game - Freezes issues lately!

Q: Dell Inspiron 15 7559 -- FANS stay awake long after i exit the game - Freezes issues lately!

I have two issues. the first one i have seen it in another post but i didn't see some kind of a solution. I have the latest drivers in my inspiron 7559 and i have this issues:
1) My laptop fans are awake long time after i quit any game. Especially GPU demanding games. If i press the sleep button and i wake it up again fans doesn't awake up again. This is a strange issue. i have the 1.1.7 BIOS version.
2) My laptop for some reason is getting freeze at any situation. Last 2 weeks happened 3 times. One time happened in youtube and the other 2 in EDGE browser, and i couldnt move nothing. Neither the cursor.
I dont have any other problems with my laptop. All seems to be fine. But i dont know with these issues i start to think some negatives thoughts...,
Any help please?

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Answer Match 82.2%

On Inspiron 7559 with i7 cpu, after BIOS update to 1.1.5 I've noticed that fans are noisy even hour after I quit the game.
GPU is switched to internal, process explorer says that CPU is used no more than 5% and Intel Extreme utility says that CPU is 32deg cold. When I put laptop to sleep and awake it immediately, fans are silent. Any suggestions what might go wrong?

A:Fans are noisy long time after playing games on Inspiron 7559

Thanks for writing to us. 
Have you made any hardware or software changes recently?
Please update the BIOS and video drivers if not yet and observe the system. 
is the machine overheating ? 
You can also run diagnostics from f12 menu and check hardware issues if any.

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Answer Match 108.78%

I did a clean installation of windows 10 on my Inspiron 7559, how can I restore the factory fans control?

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Answer Match 96.18%

I have been using Acronis True Image for my backups. I'm using command line scripts to run Acronis tasks on a schedule and have the pc wake up from sleep when they're run. This can't be done from within ATI 2009, so it has to be done with command line.

Trouble is, sometimes it works and sometimes it doesn't, and it's totally random.

When it doesn't work, what happens is the pc goes back to sleep in about 2 minutes, when the backup task hasn't even started! Other times instead it works perfectly, waits for the task to finish and goes back to sleep.

I even tried to create alternative tasks with the StayAwake software, but the result is the same. Sometimes it works, sometimes it doesn't. I know this was an issue for someone with Vista too.

What can I do?

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Answer Match 91.98%

I bought the laptop mentioned in the title, the Inspiron 17 7559, a little under 3 months ago for school as well as some gaming.  A couple days before I spoke with tech support the cpu fan (fan on left side if you're looking at the top of the laptop and are in front of it) began making a horrible grinding/squealing noise.A little background: before going to school, I spent a decade as field technician on both military advanced electronic systems and production-class robotics systems.  So I opened the back panel just to glance at the fan, see if maybe there was a glaring physical abnormalities, as  the fan was clearly grinding on something and when it kicked into high would be scraping fast and hard enough to produce this noise.
I open the back cover, a screw falls out from its happy little home (which is, needless to say, both Not A Good Thing and Ominously Foreboding), followed by the shorn threading which had come from another screw.  Also, three or four  screws were VERY loose.  Which explained why the case had begun to separate near where the monitor pivots attach to the case.  Completely structural screws.  I tightened those up a bit, but didn't mess with any screws in the component housing area, as thos can have specific torque settings and such, and overtightening can do real damage.  As for the fan, its sitting a millimeter or so lower in its housing than the other, and even the slight spinning it did while I t... Read more

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Answer Match 83.58%

Hi, I can't seem to get anything higher than 1920x1080 in the list of available resolution options when I connect my Dell U2713HM monitor to my Dell Inspiron 15 laptop. I've run this monitor at 2560x1440 on another laptop over HDMI in the past but that was with Windows 8. The Intel HD Graphics 530 Control Panel doesn't offer any resolutions above 1920x1080 for the external monitor and adding custom resolutions results in the error "the custom resolution exceeds the maximum bandwidth capacity". I'm using the same high speed HDMI cable that worked at 2560x1440 with this monitor on my previous laptop. I'm fully up to date on all of the drivers for the laptop.
Does anyone have any suggestions? I'm not sure what else to try. Could this be a Windows 10 issue? Should I try the standard Intel HD Graphics 530 drivers from the Intel website?

A:Dell Inspiron 15 7559 connected to Dell U2713HM monitor over HDMI can't do 2560x1440 resolution in Windows 10

Hi JonoBloo,
The hardware on the system supports the 2560x1440. It should be a software issue. I would suggest you to uninstall and reinstall the video card driver from Dell website as these drivers are tested on the Dell system. Please follow the steps mentioned below to uninstall the video card.

Press the Windows key and Start typing devmgmt.msc and then press enter.
Select the Display adapters listed and right click on it.
Now select properties.
In the properties window, under Driver tab, click on Uninstall button.
Check “Delete the driver software for this device.”
You want to delete the driver click OK.

After the uninstall finishes restart the system. Then reinstall the Intel video card driver for issue resolution. Please enter your service tag # on the link below, select the OS, then download the video card drivers from Video section onto the system and install it.
Please let me know if this helps.

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Answer Match 82.74%

Hey which ram is best and do i need for my dell laptop 2 x 8 gb , i found a couple but unsure i got told i need either cl11 cl13 and it has to be ddr3l

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I bought a Inspiron 15 7000 Series (7559) less than a month ago. Today, when I was playing an online game, the keyboard suddenly stopped responding while game is still otherwise running perfectly with mouse still responding. After about 30 seconds, the laptop freezes, with sound still playing and fans running at high speed.
After about 5 minutes, game music stopped and turned into a light buzzing sound, fans still running at high speed.  I tried to press the power button to force shut down but had no effect after faithfully holding it down for a good 1 minute. 
The laptop is still buzzing right now and it has been an hour. I will have to wait until the battery is dead.
My question is, what the heck is wrong with this practically brand new laptop? I don't want a buzzing heater on my desk, not at this price. :(
Any help is greatly appreciated! Thanks!!

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Answer Match 81.9%

I opened my new Inspiron 7559 today, after updating all the drivers including the NVIDIA one, so I installed league of legends, upon playing the first game, I noticed my FPS was around 130 and would cap around there, I found this odd as the laptop I had returned before this was an older model by Dell and it ran the game completely fine at 215 FPS another thing I noticed is the game would freeze randomly, overall it feels like my laptop isn't keeping up even though it has really good specs, what is the possible issue?
EDIT: Last night the game completely froze and I had to manually turn off my laptop and back on again.

A:Possible GPU issue on Dell Inspiron 15 7559

I have the same problem with my Inspiron 15 7559 playing The Division. Game hangs with fans at full speed and laptop won't turn off even when holding down the power button for more than 10 seconds. How do I manually turn off the laptop? It's still running as i type...

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Answer Match 81.9%

Hi All,I have an Inspiron 15 7000 series (7559) to be exact.Core i7 processor,4 GB RAM,GTX 960M and 1 TB HDD.I have been trying to play GTA V,The Witcher 3 and a few other games but none of them work properly there is so much lag.I have reinstalled windows all NVIDIA drivers and everything is up to date.While playing the game GTA V in this case when it lags my DISK is at 100% in the task manager could that be the issue.I have been so disappointed with this laptop till now.Can anyone please help me with this issue.
Thank you.
( I have contacted dell they have replaced my motherboard which includes the Cpu and Gpu twice but still nothing)

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Answer Match 81.9%

Just got my computer back from Dell tech support having sent it because of an issue with no audio output device installed and the red x on the toolbar. The computer is in the exact same state as before I sent it with nothing fixed. I've tried reinstalling the drivers multiple times, checked if audio services were running and all of that. Feels like a huge waste of money at this point and is especially disappointing because this computer was actually a gift for someone. Has anyone had this issue with this computer and have it resolved without resorting to an external usb sound driver?

A:Dell Inspiron 15 7559 No Audio

You can diagnose this by performing a system recovery (reset the laptop back to the original factory configuration.) If there is still no audio immediately after recovery, before getting on the internet, then the audio hardware has failed and Dell will have to fix it under the terms of the warranty. In other words they could not say it is a software issue and therefore not covered.
If the recovery does fix it, but the problems recurs after getting on the internet, then probably some Windows Updates-related issue.

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Answer Match 81.9%

Hi,I have bought dell Inspiron 7559 2 months back. Around last 3 weeks iam facing hanging issues which is increasing. both keyboard and mouse pad hangs for a 2 to 3  second and gets normal. now its hanging again and again. Iam not even playing games on it that requires huge processing power. I hanged 7 to 8 times while writing this post.Please suggest what to do.

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Answer Match 81.9%


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Hi Everyone,
I have a new Dell Inspiron 7559:
I use it for work, mainly translation tools, and also for some ocasional gaming (Witcher 3, Cities skylines, etc.).
So I was thinking on maybe upgrading it a bit, but as I´m on a budget I can only afford upgrading the ram up to 16GB or to buy an SSD of 250GB, what would you suggest to upgrade?, which of both would have more impact on the performance?.
Thank you very much!

A:Upgrade Dell Inspiron 7559

If it's running a conventional (or hybrid) hard drive, the SSD will make much more of an overall impact than the memory upgrade.

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Answer Match 81.9%

Hi, I just bought a new Dell Inspiron 7559, with the 2 year warranty, but the problem is it only has an HDD, and I wanted to install a SSD, and possibly a 8GB DDR3, but my question is will doing this void the warranty, on the bottom of the laptop there is no sticker saying it will.

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Answer Match 81.9%

Hi, i have an Inspiron 15 7559. Last week my battery  was damaged and can't use it anymore, since then I have low fps while gaming (gta v, witcher 3, etc.), I've read there is a kind of throttling when there is no battery, maybe the turbo boost is not being enabled.
Is there a way I can make the laptop work again like before, I can't buy a new battery yet because I live in Peru and is hard to find this battery model.

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Answer Match 81.9%

Why Active State Power Management is not supported on Dell 7559? Any plans to fix this with BIOS update?
In Windows if I do powercfg /energy it reports the following: 
Platform Power Management Capabilities:PCI Express Active-State Power Management (ASPM) Disabled
PCI Express Active-State Power Management (ASPM) has been disabled due to a known incompatibility with the hardware in this computer.

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Answer Match 81.9%

Hi, I am looking into upgrading/adding another RAM for my Dell Inspiron 7559 laptop. Is this specific unit compatible without any issues? I need moderators to answer please thanks in advance :)
RAM Link:

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Answer Match 81.9%

Hi All, I recently got a Dell Inspiron 7559. It came with a 8GB Skhynix "hmt41gs6bfr8a-pb no aa 1506" RAM stick. I'd like to upgrade it to 16GB. I thought I had bought the same 8GB RAM model from ebay, but I had received an 8 GB Skhynix "hmt41gs6bfr8a-pb na aa 1511". Are they two completely different models because of their different nomenclature? Can I still use it to upgrade my ram? Thank you

A:Dell Inspiron 7559 ram upgrade

There's only one memory socket on this model, so an 8G isn't going to get you an upgrade.  You need a 16G module to upgrade.
These are available, but brace yourself of the price - they're expensive:
(as you can see, going from 8G to 16 causes the price of a module to rise by a factor about five).

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Answer Match 81.9%

My dell inspiron 15 7559 wont shut off, the keyboard stopped working, the mouse and trackpad stopped working and the power button wont shut the computer off. Please advise on how to turn it off.

A:Dell inspiron 15 7559 unresponsive

I suggest you contact Technical Support for assistance in the link below:

If Dell doesn't answer your question then I suggest you( or a very good friend) remove the battery, press the " Power On" button for 20 seconds, install battery,adapter, and then power on the system. Hopefully your computer function well now.

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Answer Match 81.48%

New laptop arrived today.
First boot no issues, second boot, error message which locked the system as follows:
"Display driver NVIDIA Windows Kernel Mode Driver, Version 353.82 stopped responding and has successfully recovered"
Whole system froze, left it for thirty minutes then had to turn off using the power button, and the same thing happened again, restarted, system ran tests, this time it booted okay, so downloaded latest Nvidia drives and updated the system, all on the system fine, then it rebooted and I got a BSOD that it was impossible to recover from the system basically just rebooted on to the same screen on a regular basis this one is
"DPC_WATCHDOG_VIOLATION", google sends up some many potential answers, finally got in to the advanced system menu and rebooted into safe mode, removed 960M from device manager and then rebooted, no issues.
Ten minutes later, BSOD as above.

Resetting windows and it is buggered, still have the DPC_Watchdog_Violation.
Anything we can do about this or it is just a return and refund?
In the UK, service tag 
<ADMIN NOTE: Service tag removed per privacy policy>

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Answer Match 80.64%

my dell inspiron 7559, hang in the middle of the game (Sniper Ghost Warrior 2) and it freeze, i dont know what to do because i cant turn it off with its power botton ... the speed of the fan is high. what should i do with this, should open the back case ang remove the battery to turn off or what?

A:my DELL inspiron 7559 hang and i cant turn it off

Press and hold the power button for 30 sec.  The system will turn off.

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Answer Match 80.64%

Hey everyone,
I was using my Dell Inspiron 7559 this weekend and suddenly the audio from my headphones quit. I had no problems in the first month I had the laptop, and the audio from the speakers still works fine. When I plug in the headphones the dialog box also doesn't show asking me about the audio device connected to the port. I know the headphones work on my phone, and I've tried deinstalling the Realtek audio driver and using the native driver. Nothing seems to work. Anyone have any suggestions? I'm grateful for any help!

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Answer Match 80.64%

I have a brand new dell inspiron laptop which was delivered yesterday. First day worked fine. Have woken up this morning and the ac adapter is not charging the battery. I did a diagnostic boot and when scanning the battery the error message read:
I have no idea what has caused this fault and how to get it fixed. Please help, ive had this laptop less than 48 hours. 

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Answer Match 80.64%


I bought Dell Inspiron 7559 and I am very happy with laptop. However, I noticed that there is some backlight bleed on the bottom of the screen. I dont know what is acceptable level. Is this good or defect?
Thanks for help.

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Answer Match 80.64%

My 7559 laptop is still relatively new but I feel like ever since an update in June it's been acting strange. It froze for no reason and wouldn't shut off when I held the power button. I had to unplug it and let the battery die. When I restarted everything was fine so I ran McAfee got nothing and moved on.
That said, ever since it can't seem to handle sleep mode as well as it use too. I was able to leave it on for a few weeks at a time and now I feel like I have to turn it off daily or it's Memory goes up. It's also frozen once since the initial freeze but that time it actually let me hold the power to turn it off. 
I'm fairly certain I'm not the only one experiencing this. I think it's the update that caused it, but I don't really have any proof other than McAfee hasn't found anything. I've been keeping the task manager up to keep an eye out but the only things that are noticeable are System and Compressed memory and McAfee. Well those and Chrome but chrome's always been a hog. 
I can deal with it for now, but I'm hoping there will be an update or something to fix it. I'm really just posting to see if anyone else has experienced this or something similar. 

A:Dell Inspiron 7559 high Memory

There is no need to wait until the battery runs down to turn off a frozen laptop nowadays. Simply hold down the power button until it shuts off. It will take 30-40 seconds.
You can uninstall updates if you think there is a bad update. Open Settings, Update, Advanced Options, View update History, Uninstall updates. Not all updates can be uninstalled but some can. You should also check the Event Viewer for clues as to what might be hanging up the computer.

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Answer Match 80.64%

hi, my keyboard never lights up regardless of room light conditions.
any ideas?

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Answer Match 80.64%

Hello, my dell is getting some issues with its speakers, a kind of popping crackling noise, I've just registered two videos. After updating the bios it seems working better and is not as much as before. Should I rma my laptop or it's a driver issue? This is the first day that I have been using it.

after updating bios:

A:Dell Inspiron 7559 speakers popping

user75970 popping crackling noise
Hello. It's a common problem with that model. See the Choppy/Skipping Audio FAQ for the solutions other owners have found. The 7559 section is the 1st section after the links at the top of the FAQ.

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Answer Match 80.64%


I recently bought inspiron 15 7559 i7 and found that the keyboard is bilingual.
It's little bit hard for me to type as the enter key is really small. 
Would it be possible to get another keyboard (with different layout) and replace it? 


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Answer Match 80.64%

I have just bought a Dell Inspiron 15 7559 and it just arrived this morning. However, when I try to play any sound the speaker starts to crackle heavily. The only solution that works is plugging in headphones and unplugging them which seems to work. But once you shut down the computer, and turn it back on, this problem still exists. I have already updated the realtek hd audio driver as well as the bios. I would hate to have to return the laptop as it works flawlessly otherwise.

A:Speakers Crackling on Dell Inspiron 15 7559

Install latest Realtek driver FROM REALTEK SITE, not from Dell site.
That Realtek driver ll have an advanced option to disable audio power management. That's it.

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Answer Match 80.64%

I bought a Dell Inspiron 15 7559 laptop about a week or so ago and several days later realised some odd USB transfer behaviour. Tried all 3 different usb3.0 ports, same problem.
(Bios was updated immediately after cloning hdd to m.2 ssd and all drivers updated.)
(I swapped the 1TB hybrid drive with a Samsung 850EVO and installed an m.2 Samsung 850EVO) (OS and most files on the m.2 drive)
External hard disk: Transfer of large sizes or even a single large file (GoPro video near 4gb) occurred rather erratically (fluctuating between 90+ and 40+ mb/s) and eventually reaching 0mb/s and pausing there for quite awhile before transferring again at fluctuating speeds, sometimes reaching 0 and pausing again. File transfer completes eventually, but after a ridiculously long time.
The same hard disk works fine with my desktop (writes at a steady 90+mb/s)

External ssd: transfers for awhile before reaching 0 and giving an error code. (works fine with my desktop) (error code: 0x8000745D)

Thumb drive: writes fine at 90-100+mb/s, just like my desktop.  
Notes: File transfer problems mentioned above were from both the m.2 drive and 2.5mm drive, internal transfer from the m.2 to the 2.5mm Samsung 850EVO ran fine. Samsung Magician installed, problems persist with RAPID either enabled or disabled.
Solutions I've tried but have not made a difference:
Chkdsk /f /r
Booting into safe mode (transfer problems existed even in safe mode)
Uninstalling and reinstalling usb drivers
Disable/... Read more

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Answer Match 80.64%

I just bought a new Dell Inspiron 15 7559 a month ago. The first week it was amazing with no problems at all. 
Then when I was working on it, left it plugged in and left is for a while, then came back to it after 1 hour or so, I noticed that the battery was discharging. 
Did not mind it until it went to "plugged in, charging" 0% and it shut off completely. 
I tried to turn it on several times and it did not turn on. 
Called Dell service center and advised to remove the battery. I cannot remove the battery completely because of the screw type but managed to remove the cables. 
I turn it back on and it worked again. But after a few days the probem kept recurring. 
Its going like "plugged in, charging" but it is not charging. Or "1 hour 05minutes to full charge" but after an hour it will be "1 hour 40minutes to full charge". I mean what gives. 
Have done all that was advised in the internet but not hing is working. 
I have done restart task manager, uninstall API, and all that, but the problem is recurring.
BIOS was updated recently also. So is it hardware of software. 
Please help for anymore ideas?
Its brand new, it rocks when it is working, but I dont have the patience to kept on checking for hte battery status. It is getting annoying also. 
Thank you. 

A:Dell Inspiron 15 7559 Battery Problems or So I think

Are you using an original Dell OEM Adapter? When you plug in the adapter to the system, does the adapter stay firm or does it fall off easily? Is the adapter frayed? Is there any damage on the system? Could you test with another power adapter if possible? 
Restart the system and press f2 key to enter BIOS - check the adapter status in BIOS with and without the adapter plugged in. Also, wiggle the adapter cable at the end and see if the status changes in BIOS at any point. Check the battery health in BIOS (if applicable).
Restart the system and press f12 key on startup - choose diagnostics. Let it run the diags and if you encounter any errors - make a note of the complete error and report the same to us.These are onboard diagnostics and they might possible pick some error if the hardware is not functional.
Also, please click my DELL-username and write me a private conversation with the service tag and your contact details(Name and Email) for case records.
Let us know if you have any other queries.

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Answer Match 80.64%

Hello, I'm having a small problem with my new Dell laptop.
I can't find the option where I could set my keyboard backlight to stay on constantly. It keeps falling asleep (turning off) after a short period of time. It is really annoying late in the evening as I always have to wake it up. Is there any way I could turn off the automatic sleep mode or atleast prolong it?
Thanks in advance :)

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Answer Match 80.64%

I have bought this laptop about 2 months ago. Since i bought it, I have noticed that it's performance is not what i should expect.
I mean, i can be in Google Chrome viewing a page, and in the moment i scroll using my mouse, the laptop like freezes for a milisecond and then continues. Same happens when playing videogames, i can be playing at low/ultra details, 60+ frames per second, but every now and then i get a frame drop and then it goes back to where it was before, it's super annoying and shouldn't be happening.
I always thought it was something with the game, that it was not well optimised but it seems to be the computer.
Things i have done:
1. I reinstalled Windows 10 using the software provided by Microsoft.
2. All my drivers are up to date
What could it be? my laptop specs are:
6th Generation Intel Core i7-6700HQ Processor (6M Cache, up to 3.50 GHz)]NVIDIA GeForce GTX 960M 4GB GDDR58GB Single Channel DDR3L 1600MHz (8GBx1)1TB (5400rpm) Hybrid HDD with 8GB Flash
All these things occur with the laptop plugged or not, it doesn't matter. Gaming, i have used Balanced and High Performance battery mode but i don't see any difference. This has happened to me for example in CS:GO, LoL, World of Warships, etc.

This is a benchmark i did with HDTune:

A:Dell Inspiron 7559 video stuttering

When you are saying that it is stuttering, does it do this all the time or is it something that will be working and then you get a quick stutter and then things return to normal?  If this is happening, it's most likely just a point in time where the files that the processor needs to access files haven't been loaded into RAM yet.  Your processor then has to wait for the HDD to load the file and continue on from there.  Does Google Chrome do this all the time?  Again, when it first boots or if there is something that computer has to load on the webpage such as Flash or anything like that, it can cause a temporary delay in the time that it is loading.  If it's doing it constantly then it might be something to look at, but once in awhile, it's not uncommon for this to happen during loading.  5400RPM is slowest speeds for HDD and it can cause your computer to have to wait for loading here and there.

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Answer Match 80.64%

Hello,Got the Dell Inspiron 15-7559Standard with 100 gb 2,5 inch HDD.Inserted a Kingston 2.5 inch HDD, works fine.Now days later I also inserted a M.2. Sata SSD. Both Disks work.But when selectign legacy boot and first selecting the second HDD it does not boot up the 2nd HDD. It gives an error message saying boot.msgr is missing.Tried :- Legacy mode, Secure mode on and off- Turning back to Uefi mode with secure mode on and off- Legacy mode and all kidns or boot orders.When I press F12 at startup and go to boot selection and select 2nd HDD, there is no problem, it boots up my 2.5 inch ssd no problem.Now I installed windows also on my M.2. Sata SSD and this one boots up fine in legacy mode. No issues at all. But also now when setting 2nd HDD first it still boots up the m.2. And once again manually selecting the 2nd HDD at startup works fine.I would like to use the 2.5inch ssd as boot device and the M.2. sata as storage.I have my reasons for this lol. :) Can anybody supply me with some advice/help?Thanks in advance!

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As the title says how exactly do you achieve this?

I have an ISO Ran RUFUS 2.6
GPT Partition Scheme for UEFI
Fat 32
8192 Default
X Quick Format
X Create a bootable disk using
X Create Extended label and Icon Files

so the next part is the Kicker Dell did a number on their Bios and rather than using standard logic as we have done so many years just setting the boot order to "Boot USB" first, you "Only" have the option to create a "Boot Program"!!! so you select your USB Drive then which ever file you want it to boot I'm Assuming? So I tried selecting Setup, bootmgr.efi, and autorun with no results!

I get the secured boot error crap, turn that off and I get Legacy BIOS (that defeats the entire point) What the hell happened to Win95 Boot Discs and FDISK?

I am so frustrated with this garbage, I found out the hard way with Windows 10 and trying to nuke the SSD and put a clean install of 8.1 on it.

Any directions especially concerning Dell's wonderful BIOS would be appreciated!


A:How to install UEFI on Dell Inspiron 15 7559

Try setting BIOS back to default then press F12 when you boot. Select USB device from the UEFI section of the boot menu.

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Answer Match 80.64%

I have brand new a Dell Inspiron 7559 (Core i5 model) which i received 2 days ago.  The inbuilt speakers work fine. But when I plug in my earphones, the is sound only on the left side and a very faint sound on the right one. When I check the left and right sound in the sound properties, both the test sounds appear on the left side only. The earphones I am using are Klipsch R6. And here are no issues with the earphones since they work perfectly with my phone and other Dell Inspiron laptop.
Any help would be greatly appreciated.

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Answer Match 79.8%

hello i have a problem with my 1 week old dell inspiron 7559,when media is playing(videos,music,games etc.) sometimes there is a noise stopping the music,video or whatever for one second and then plays again,i have updated wireless and HDD drivers but still does it,
any suggestions?
thank you

A:buzzing noise on my 1 week old DELL INSPIRON 7559

Thank you for writing to us!
Kindly update the following drivers
BIOS+Chipset +Video+ Audio Driver.
Once you update all these driver kindly check if the system works fine.

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Answer Match 79.8%

When I installed windows it automatically found a driver for both the nvidia 960m and intel hd 530.  I went to nvidia site and installed the latest drivers even though they warned it may cause instability. When  I realized things were going wrong with the screen tearing I immediately uninstalled and installed the correct video drivers from the website here.   However I am still having problems with screen tearing horizontally across the whole screen at least with videos playing through steam.  At the time of the screen tearing I did have my laptop connected to my 1080p tv via hdmi.  Any ideas?  Do I need to reinstall windows completely to get rid of the newest nvidia driver I installed? 

A:Dell Inspiron 15 7559 4k Horizontal screen tearing

I have the same problem with my Inspiron 7559 that i bought 1 month ago. The problem ocure when I'm gaming or simply watching video. If you have any solution please share it to me, thank you.

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Answer Match 79.8%

Recently I bought the Dell Inspiron 7559 (gaming one).
It has the option to add a SSD drive. I bought a m.2 SSD 256gb drive from Plextor.
See link for the version. The BIOS and Windows both don't recognize the SSD.
I have put it in and out several times. Updated BIOS / Resetted BIOS. It just won't recognize it.
Do I have to tweak any settings in BIOS for the SSD slot to "activate"?
I thought this was a plug and play thing. How can I get this to work?
Note: I also have my HDD still plugged cuz it has everything on it (windows etc).
I want to convert windows to the SSD if it CONNECTS EVER.
Help would be appreciate SOOO MUCH.

Thanks in regards.

A:Dell Inspiron 7559 m 2 SSD upgrade failed / not recognized

That's a PCIe SSD -- this system supports mSATA (SATA 6G), not PCIe.  You'll need to exchange the drive for an M.2 SATA/SATA6G version.

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Answer Match 79.8%

Hi, I recently purchased a Dell Inspiron 7559 for school, my first laptop ever. It took me about 6 months to finally decide on a laptop, and I'm very happy with's beautiful. But, I've had two problems with the display. First, there is some slight yellow discoloration on the right half, not a big deal, just my ocd, probably just some backlight bleed or something. But the big issue is that the screen brightness flickers constantly. I can only really notice it on the lower brightnesses, but I use those so its a problem. I've tried EVERYTHING. Tons of driver fiddling, power option fiddling. I cant tell if it flickers in the bios screen or lcd bist, but I've disabled both NVidia and intel HD graphics drivers and no matter what I do, it still flickers. This makes me think that this Is a hardware issue. If anyone has some insight, I would really appreciate it. Should I send it in for repair, or just wait a bit as I read online somewhere that the lcd backlight needs to "settle in" for it to stop flickering with takes a decent amount of screen on time. Sorry for the long post, but this is my first pc and I'm a little bit picky about the function of my things. Thanks.  

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Answer Match 79.8%

I got this laptop recently and ran into an issue when connecting to external displays, in all games I am unable to set my video settings to 60Hz when choosing to project my display to the external screen only. If I duplicate the screen then I have no issue, but I want to be able to close the laptop lid and have 60Hz as an option, otherwise everything shows up as 59Hz which causes stuttering and flickering. The weird thing is that in Windows my refresh rate shows up as 60Hz at 1920x1080 but when launching any game 59Hz is the highest I can go to when set to display as "second screen only" in Windows 10. Please let me know what I could to fix this, and if it is not clear let me know.

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Answer Match 79.8%

Dell Inspiron 7559 15.6 inch FHDIntel Core i7-6700hq/8gb/1TB sshd/4gbGTX 960 M/Windows 10

A:Dell Inspiron 15 7559 has no key board Backlight feature?

We?re listening. Dell Inspiron 7559 is factory configured with a chicklet keyboard and there is no backlight feature. Please PM us with the service tag, registered owner?s name and your email address, so that we can check for more details. To send a private message, click on my name and select ?Send private message?.

1 more replies
Answer Match 79.8%

i have dell inspiron 7559
it doesnt work well with my capacitive stylus
thats why i wonder if someone try with active stylus that its work good for it

More replies
Answer Match 79.8%

I got flickring problem only while playing games in my laptop.

But,i alreday tried lots of way to fix this problems still i can't fix the flicker problem
I changed the power plan to High performance
I changed the Intel graphics video setting from maximum power saving to maximum performance
Finally,i updated my display drivers also .
Guys,please help me to fix this problem because it irritating me while playing games.

More replies
Answer Match 79.8%

Just since yesterday my one week old Inspiron 7559 Power and Battery Status Light blinks, white light keeps blinking either if it was plugged in or in battery mode.  What does this white light blink mean?  Is it a clue to what is wrong?  Any ideas?

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Answer Match 78.96%

Guys I messed up real bad... I saved up money for a year to buy this laptop and finally yesterday ordered it in ebay, and afterwards going through the details I noticed it didn't say that it had the gtx 960m video card but rather intel HD graphics built in. The price is the same as the other versions of the laptop with the gtx on eBay and I just happened to be a complete moron not checking twice as I should've and order this particular version
My question is does it even exist? Dell 7559 without the gtx 960m? It's the same price as the ones with the gtx video card.
I don't even know what to do...

A:Is there a version of the Dell inspiron 7559 without the gtx 960m graphics card?

When you are buying from online Market, you have to double check you are getting an functional complete legit products, and read reviews from many sources before buying a specific products.
In your case, Dell Inspiron 15 7559 was an "Manufacture Refurbished" of returned Inspiron 15 to the factory according to the description.
Thus, read carefully next time, as refurbished are likely "tested" to function as intended. From the page on Ebay you have brought, it might have been a bad buy, so you got rip off for the wrong product if you did not get your refund. Ebay in my view is not too safe, it more of a trade market  versus places where you can buys computer officially. Thus this problem is between you and the seller.

PS: Yeah most I15 7559 model should have Geforce 960M graphic as detail here ><.

1 more replies
Answer Match 78.96%

While playing CS:GO, my laptop froze and won't shutdown with holding down the power button, had to open up the back panel and pull the battery connector to shut it down. This is the first time it happened, had the laptop since Feb.
Is it related to cpu temperature management? Ambient temperature in my room is kinda high lately would peak to 87 degrees C using HWMonitor from 80 normally.
Any feedback/replies to this post is pretty much appreciated! Just want to know what to avoid to keep it from happening again.

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Answer Match 78.96%

Hi All,
My problem is ... no, not quite so, my PROBLEM is Windows 10 Anniversary Update gets downloaded, installed and failed again and again. When it goes through Windows Update Center everything goes well but finally after a reboot I get a notification that the system couldn't install the update. No other information or error codes provided. After that Windows Update Center finds the same Anniversary Update and everything goes in circle. I called Microsoft Support three times with different engineers but with the same final result - the problem still unsolved. I used MediaCreationTool utility as well. With this utility the whole process goes well but finally I get popup window that says "Error occurred while installing update". When I tried to reinstall Windows 10 from the image created by MediaCreationTool I got error code 0xd0000034 (finally!!! something I can use to find a solution !!!), but looking through the Internet for this code didn't help to resolve this. Any other updates are installed with no issues. The Problem only with Anniversary Update.
Some info about my laptop.
About the System:
Version 1511
Windows 10 Home Edition Single Language (Russian)
About the hardware.
16Gb, I added extra 8Gb and I installed SSD SanDisk SD8SN8U256G1122 256Gb.
All the rest is standard configuration of 7559 laptop.
Some specifics related to what I did to my laptop. As I mentioned before I installed 8Gb extra memory (identical memory chip to the installed ... Read more

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Answer Match 78.12%

Hi all I recently got the i7 version of this laptop and noticed that the speakers rattle a bit when vocals are being played and the headphone jack makes everything sound like it has REVERB added to it...??? It sounds like I'm in a chamber. I updated everything, anything I can do or no?

A:Dell inspiron 7559 audio problem. Speakers and headphone jack.

1 week now. Anything or should I call? This is terrible.

2 more replies
Answer Match 78.12%

I bought a new Dell Inspiron 15 7000 - 7559 core i7 with touch display about a 4 days ago. I've noticed the screen flickers on low brightness level. (below 30%).
If you have any solution for this please let me know.

More replies
Answer Match 78.12%

My 6 month old Dell Inspiron 7559 has starting coming apart from around the left side hinge. The keyboard plate is being separated from the bottom chassis and can see inside. Dell support say its damage or wear and tear. Really!. The laptop has been at home and not moved beyond 5 feet for the last 6 months. There is NO damage and even a microscopic inspection will not reveal any damage. Wonder how UK support brushed me off even after sending photos and saying not covered by warranty. Had been a Dell customer for last 12 years and this is my 4th Dell and definitely the last one. Cannot stand a company like this

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Answer Match 77.7%

I am trying to turn off the speaker enhancements in the preinstalled Dell Audio bloatware, and the program will not let me turn them off. I have clicked the toggle next to the speaker enhancement, but it automatically switches it back on again. I am able to turn off the microphone enhancement, but not the speaker one. Is there anyways that anyone knows how to correct this?

A:Dell 15 7559 and Dell Audio enhancement issues

Try refreshing the driver.Open device manager- expand sound video – right click on the audio driver & click on uninstall (do not check the box that says delete driver)Restart the computer & check if you can disable the option.If the issue persists, download audio driver from ( enter your service tag)  download & install audio driver.

2 more replies
Answer Match 77.7%

Around once a month, my laptop's keyboard will randomly stop working out of nowhere. It doesn't matter if I am playing a game or just simply browsing Google Chrome. At the same time, the power button stops responding as well. The only way for me to turn off my laptop is to open up the panel under the laptop and pull the battery cable out. After replugging in the battery cable and rebooting, my laptop goes back to normal until a month later when one of these random freezes happens again.
I've tried factory resets and system restores but nothing has solved this problem. I was thinking that the root of the problem being with the actual keyboard's hardware but I am hesitant to open up my laptop unless I'm absolutely sure of the cause.
If anybody has also experienced this issue or has any suggestions, they are greatly appreciated.
I'm not sure what system specs I should provide so here is a screenshot of some general information about my laptop:

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Answer Match 77.28%

I have the Dell Inspiron 7559 (non-touch) and was able to install the Windows 10 Anniversary Update today after a long session of sitting though Windows Updates. Everything seemed to work fine, except that I had to uninstall my antivirus (Symantec Endpoint Protection). No biggie, I'll just reinstall it after the update. I think it also said that the Intel WiDi drivers had to be uninstalled as well, which it did automatically, but that was all that happened during that process.
So I attempt to do so, and I was able to install it via the .msi file (the .exe file wouldn't work for some reason), and the computer begins to reboot. Constantly. The laptop would freeze somewhere from when the login screen appears to a couple minutes after that. It would hang for a couple minutes, then reboot. It rebooted enough times for it to go to the Windows 10 recovery options. I just told it to restart so that I could tell it to boot into safe mode on the next bootup (shift-click restart when I got inside Windows). It works, and I then tell it to boot into safe mode.
Now my laptop won't boot at all. It won't go past the Dell logo. I can enter the BIOS and the boot options menu, as well as load the ePSA diagnostics tool and have the tests pass (no errors). But it won't get past the Dell logo after this. It doesn't restart, flash lights or anything like that. Just hangs on the Dell logo.
How can I resolve this issue?

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Answer Match 76.86%

This is a recent problem I ran into with my new 7559. About a week ago I did a factory reset because the speakers were having a problem, and it worked fine for a couple days. Afterwards it would go into this flickering loop after it would wake up from sleep. This makes it so anytime I'm not using the laptop I basically have to shut it down, which really ***. I've posted a link of what the issue looks like. I ran the dell hardware test and my computer passed, and I also updated my drivers so I don't know what else to do. Thank you to anyone who can shed some light on what's happening. 

A:Dell Inspiron 15 7559 Major Screen Flickering After Waking Up From Sleep. Requires Restart.

I have exactly the same problem... :/

2 more replies
Answer Match 74.76%

I've owned an XPS 420 for several years now, running it under XP; factory default is Vista. Today I was trying to do a factory restore, but it didn't seem to work; Vista was installed, but all my old files remained. I take it I was supposed to have done a repair, rather than an install, but I can work on that issue later.

Right now, I can't get the damn thing to stay awake long enough to actually run troubleshooting. Every time I boot it up, in about one to ten minutes the monitor shuts off- Digital power saving- and I can't get it to wake up. I've tried two different monitors, both digital. I'm trying to dig up an old analog connector at the moment, but I'm not sure I still have the analog port on the XPS.

Either way, if I CAN'T get an analog, is there something else I can try here? I backed everything up, since I was planning to do a clean sweep anyways, but I'd like to have a working computer all the same.

A:XPS 420 Won't Stay Awake

Hi see if you can adjust the settings Setting Power Options - Setting Power Options For a Vista Laptop PC

11 more replies
Answer Match 73.92%

hello, i have a big problem which make my coputer get to 0 % battary power  very quickly.
fans are not stop working. miadditly while turn on the pc the fans start work,please help me to solve this problem!

A:dell inspiron n5110 fans work non stop!

If you've never done so, remove the heatsink fan assembly and clean it thoroughly - and replace the thermal pads that sit between the GPU/CPU and heatsink assembly.
Unfortunately due to the design of this model, it's a major undertaking - see the service manual for the procedure, which includes removing the system board.  You may want to leave the job to a shop - expect about an hour's labor charge, whatever that costs where you're located.
Service manual: manual_en-us.pdf

2 more replies
Answer Match 73.92%

Does anyone have a step-by step guide on how to change out the cooling fans on a Dell Inspiron 8200 please?

A:Solved: Dell Inspiron 8200 CPU Cooling Fans

I didn't read all this but:

2 more replies
Answer Match 73.92%

Hi Everyone,
I have a Dell Inspiron 3847 desktop purchased January 2015,
It used to run really quietly, but recently it's sounding louder during operation,
I've had the side panel off a number of times, but couldn't pin point what exactly was responsible, but once the side panel is replaced, and the PC is placed back in it's usual location, the sound is there and it sounds like one of the fans,
It had been suggested to me, to place the PC on a softer surface, as it could be just down to resonating. I've stood it directly on my floor in my office, but the sound is still there, a varied hummmmmmm sound which on further listening, seems to be the chassis fan,
My question is, where can i purchase a new replacement chassis fan (the one on the back)?, also , if it turns out to be the CPU fan, can I replace just the fan without disturbing the heatsink, thermal paste and processor?,
I also need advice where I can purchase a replacement CPU fan?, it's an Intel core i5 4460, 4th Gen,
Any help would be greatly appreciated,
Thank You,
Mr Anthony

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Answer Match 73.92%

I have every setting available to keep my computer awake, but it hibernates every three minutes unless I"m working on it.  Anyone experience this?  How can I fix this?  

More replies
Answer Match 73.08%

Help! My dell Inspiron 1000won't stay on I took out the battery and have it on just the AC cord And every 10 minutes or so It turns off. I do not know if it is the fan or the mother board. Can come one please help me.

A:Dell Inspiron 1000 won't stay on

6 more replies
Answer Match 73.08%

Ok so one of my buddys want me to look at her lappy and lol i cant cause it wont stay one will try to starts normal but then when it hits the xp window it will die off and re boot =/ just starts w/ the dell screen !!

She told me she dont have no anti-virus no spyware cleaner in other words is open to hackers ,rootkits and virus lol so please help me out

A:Dell Inspiron Wont Stay On !!

Bump !

2 more replies
Answer Match 73.08%

I have scheduled a backup to run on my vista machine during the night. I use robocopy to backup my files to a network drive. I schedule the script to run using the Task Scheduler. I checked the box to make the system "wake up" to run the script. The problem is that this script takes a long time to run and the system goes back to sleep before it finishes. Should that be happening? If so, is there a way I can tell it not to go to sleep while this task is running?

More replies
Answer Match 73.08%

Amazing... I searched for "sleep" here and found the "Windows 8.1 refuses to sleep" thread, which is still going strong after almost 800 posts, talking about the exact opposite problem to the one I'm having! (Now, needless to say, I haven't read the entirety of that thread - yet; could someone boil it down to the essentials?)

I'm trying to configure my computer so that it never sleeps, hibernates, or shuts down unless I specifically ask it to - or if it's so starved for energy that shutting down is the only way to ensure that nothing gets damaged. The machine is never unplugged, so it should never have any reason to shut down, short of a power failure. I've had problems with this intermittently since I got this computer, and I thought I had it fixed, but last week the problem started again. The attached file is a full transcript of the Power Options Control Panel; as you can tell by how long I spent making this transcript, I've been trying to track this down for quite a while. Power Panel (8.1).txt

Any help would be appreciated.

A:Windows 8 refuses to stay awake


Hard disk
Turn off hard disk after
On battery: 10 Minutes>>>>>NEVER
Plugged in: 20 Minutes>>>>>NEVER

Sleep after
On battery: 20 Minutes>>>>>NEVER
Plugged in: Never

You can change them back if they don't help.
You could disable hibernation too, as a test.

8 more replies
Answer Match 73.08%

My PC ignores all the power plan settings and hibernates after approximately 5 minutes without input. The computer also ignores active background processes. I am running Windows 8

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Answer Match 72.66%

My laptop fan comes on briefly, the power light also comes on green briefly, then shuts down. The power light continues to slowly blink until I press it for a second, then it too shuts off. If I hold it down for a few seconds, I can hear a faint click, and it resumes slowly flashing. But it won't start.

Can anyone suggest a solution to this problem. I did have the same problem a few weeks ago, and took it into a computer repair shop for repair. They gave it back to me, saying there was nothing wrong with it. And indeed it worked fine again: until this morning.

Would this have anything to do with the fact that I recently started shutting down the power to the transformer when it was turned off? My idea was to save on the electricity being used by the transformer when the computer was not being used. But now I'm thinking that wasn't such a good idea especially given that the transformer really doesn't use a great deal of power in the great scheme of things.

If anyone could help me get machine going again I would appreciate it. This machine is now about three or four years old and has given sterling service until now! I'm hoping I don't have to retire it yet!

All my best to the tech support guys on a very snowy March morning (here in Sault Ste Marie, Ontario it's pretty snowy anyway!)


A:Dell laptop Inspiron 1100 won't stay going

8 more replies
Answer Match 72.66%

I have a cousin that fixes electonics. From what I heard, he had a friend that had a dell inspiron 6000 that just stopped working. Well He gave it to my cousin. He couldn't fix it so he gave it to me. I went out and bought an extra mother board and fixed it. It runs perfectly! Well then I have this extra mother board laying around. So, I got another Dell inspiron 6000 without a motherboard. Basicly, I want to fix the other on now. But When ever I power it on it lights up for 5 seconds and shuts off. I do not have a hard drive in it, but when I did it didn't spin. If you put your ear up to it, you can hear a humming noise on every part of the board. Any suggestions as to what to Do? I don't want to go Searching for another costly Board.

A:Dell Inspiron 6000 won't stay on more than 5 seconds

type fast.

five seconds: type fast.
listen to very short songs.
play video games you know you will lose really quickly.

--but seriously: the mb sounds like toast. that may be why no one is posting any notes.

i cannot remember having te 5-second problem before. it could mean that some spot on the mb got broken or shorted out - not enuff to kill everything, but to keep it from decently being able to get BIOS rolling. Or, the BIOS is messed up.

I wouldn't even spend money replacing the bios. I would find another mb used or cheap somewher if you really wanted to take advantage of the remaining computer, supposing that everyting else is ok.

4 more replies
Answer Match 72.24%

My PC ignores all the power plan settings and hibernates after approximately 5 minutes without input. The computer also ignores active background processes.

My Windows Home Server backups are failing because the PC wakes up for the scheduled backup, but then ignores the process and goes to sleep in the middle of the backup. It also means that I cannot listen to internet radio or watch video unless I keep the PC awake with keyboard/mouse input.

This problem appears to have started after I installed the 8.1 update for Windows. I've tried adjusing all the power plan settings, creating a new power plan, enabling and disabling screen savers, etc. The computer simply ignores anything else and hibernates after 5 minutes.

BIOS is up to date, and everything was working OK before the 8.1 upgrade. Any suggestions gratefully received!

A:Windows 8.1 won't stay awake, hibernates after 5 minutes

Originally Posted by kcr

My PC ignores all the power plan settings and hibernates after approximately 5 minutes without input. The computer also ignores active background processes.

My Windows Home Server backups are failing because the PC wakes up for the scheduled backup, but then ignores the process and goes to sleep in the middle of the backup. It also means that I cannot listen to internet radio or watch video unless I keep the PC awake with keyboard/mouse input.

This problem appears to have started after I installed the 8.1 update for Windows. I've tried adjusing all the power plan settings, creating a new power plan, enabling and disabling screen savers, etc. The computer simply ignores anything else and hibernates after 5 minutes.

BIOS is up to date, and everything was working OK before the 8.1 upgrade. Any suggestions gratefully received!

Hmmm, you have the opposite of what most of us have . . . See the thread on Windows 8.1 Refuses to Sleep . . . There's something in there about Hibernate, but I'm not at home and this laptop still has Windows 7, so I can't look to see where it is for you. I can, however, show you what I'm talking about in Windows 7.

I may be killed for this, but I'm going to send four pictures . . . Open Control Panel and click on Power Options.

Click on "Change when the computer sleeps

Click on the plus sign beside Sleep

Open all of the options under sleep. I'm betting you're going to find that Hybr... Read more

2 more replies
Answer Match 71.82%

My computer has power, but will not respond to F8 or F12.  No curser, nothing but black screen.  No beeping for codes.  Fans runs real loud.

A:My Dell Inspiron 530S, with Vista OS will not boot, black screen, fans running

Do you have a CD in the drive by chance? USB stick plugged in?
Has the machine been dropped or hit or fluids spilled on it?
Any power surges lately while machine was connected to power?
Try reseating your RAM. It should be fairly easy to do. Google it if you have difficulties.

3 more replies
Answer Match 71.4%

So working on my stepmom's laptop and she said she couldn't get the computer to turn on any longer.  I found if I held the power button the light on the right side would blink orange and white alternating.  I wasn't able to precisely figure out what that meant through google for this particular model, but saw on some other models it was a sign of a dead/dying battery.  So I started with a battery replacement.  At this point the battery didn't signify that it was charging at all and when I pressed the power button with the AC adapter plugged in the light on the right would flash once and then nothing.  If I held the power button down the light on the right would flash until released.  I tried the Fn + PWR and nothing other than the right light blinking once and then turning off.  So next I bought a new Dell AC power/cable charger (I'm not sure the correct term).  Same results. 
Next I bought the DC power input jack replacement part and put that in.  Same results.
I bought replacement RAM.  Same results. 
Today I tore the entire thing down cleaned it up and there was very little dust throughout the heat sink assembly.  Cleaned up the factory thermal compound and put some Noctua thermal paste down in it's place.  I also took the opportunity to change the CMOS battery out with an Energizer 2032 battery.  When I put it all back together I plugged it in with the new RAM, battery, and ... Read more

More replies
Answer Match 70.98%

My Dell Inspiron Mini 1018 won't connect to the internet. Sometimes it will connect but only for a minute then it disconnects. When I check the connection, it says it is connected but has no internet access. I have Windows 7 starter. I am able to connect other devices to my MiFi so it is not my ISP. Please Help!!

A:Solved: dell inspiron wont stay connected to internet

16 more replies
Answer Match 69.72%

I've been having this issue of game lag on League of Legends for about 2-3 months now, my graphics driver is updated all the way and all drivers updated.. confused why my computer is having freezing problems and fps (frames per second) issues. It will jump from 60 FPS to about 20 for a split second then go back to 60. Sometimes it lags for a good couple seconds, but that's it. It's not their servers it's on my end and I have no idea what the issue is.
Posted a speccy file as attachment.

More replies
Answer Match 69.72%

I saw a trojan with avg but delted it.

I try to restart it and it freezes part way and if I turn off the main power that seems to help it restart.

Here is my Hijack log.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 9:37:12 PM, on 2/15/2008
Platform: Windows Vista (WinNT 6.00.1904)
MSIE: Internet Explorer v7.00 (7.00.6000.16609)
Boot mode: Normal

Running processes:
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\Microsoft IntelliPoint\ipoint.exe
C:\Program Files\HP\HP Software Update\hpwuSchd2.exe
C:\Program Files\Winamp\winampa.exe
C:\Program Files\Zune\ZuneLauncher.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
C:\Program Files\DAEMON Tools Pro\DTProAgent.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE
C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
C:\Program Files\Internet Explorer\ieuser.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Grisoft\AVG7\avgwb... Read more

More replies
Answer Match 69.72%

I was playing an FPS game, when my computer completely freezed, and I did a hard reset, after restart, I started the game up again and then it started freezing whenever I held down a key for about 5 seconds!
I have the newest drivers, BIOS, mouse, keyboard
Please help!

More replies
Answer Match 69.3%

Hey, im having some issues. I have a DELL inspiron 5100 laptop and i just recently removed a virus that almost destroyed my hard drive, I got it to work fine but after a few days of use it started to freeze up on the DELL loading screen on the start up, i accidently pressed the F12 key and it took me to a screen with different ways to start up XP, like through the Hard drive or a disk.
i selected to run offthe hard drive and it froze up any help?


A:[SOLVED] Dell inspiron 1500 laptop freezes after DELL loading screen

hi, after you hit F12 did you see the diagnostics program at all? Ordinarily I would say It may be worthwhile running a scan on the hard drive if you can. But, I see you removed a virus, can you tell me if it was with the help of the antimalware section on this forum? or did you just remove it yourself? I need to know if you are absolutely sure you removed all traces of the virus - if you had the help of a forum they would have given you the "all clear". Have you tried starting in safe mode at all?

19 more replies
Answer Match 68.88%

Hi everyone, and thank you in advance for your help.
About two weeks ago, my Windows 10 computer received the Anniversary Update. When it rebooted after the update, a bunch of programs weren't working properly anymore (probably because they're old, I had some registry hacks, etc.), so I told it to restore the previous version in the Settings menu (I don't remember the exact language, and the option isn't there anymore). This just sent it into a loop where it would start booting, say something like, "restoring previous version of operating system", then reboot. It would loop like this every 15 seconds, and I left it running at least 4 hours before I gave up on it booting up again.
Since then, I got into the boot menu, backed up some of my files from the command line, then wiped the partition and reinstalled Windows 10 from scratch. I've reinstalled most of my programs, moved my files back, and mostly gotten it up and running again. However, there's still one significant problem I've been unable to fix since I reinstalled Windows.
If my computer has only been "awake" for an hour or so, it goes to sleep without any problems. However, if it's been on for longer (I don't have an exact timeframe, but it always seems to fail if it's been more than three hours), it doesn't go to sleep properly.
Normally, when my computer goes into sleep mode, the screen goes dark, then after a few seconds, the lights on the Airplane Mode and Mute buttons go out, and the Power button sta... Read more

More replies
Answer Match 68.04%

Not sure what it could be but for some reason when I power on or off my laptop is taking a very long time.
Any suggestions?

A:Dell Inspiron 6000 takes very long time to turn on/off

11 more replies
Answer Match 65.94%

Hi All,
Good Morning..
I purchased laptop "Dell Inspiron 3542 Core i3 - (4 GB/1 TB HDD/Ubuntu) Notebook 3542341TBiBU" from Flipkart.
I got Installed Windows 10 Entr Edition 64 bit.. and I have installed Correct driver listed on DELL Website.
I have upgraded my RAM as well to 8 GB. I'm also facing problem with running games.
Even I tried with installing Windows 7 Pro 64 bit and correct driver from Dell website.
Please help me.
Expecting your reply

Saravanan Periyasamy

More replies
Answer Match 64.68%

Good evening everyone... could use a hand here... I need to diagnose why the computer is crashing...? Here's what I know.

Dell Inspiron - 530 desktop
intel core 2 duo cpu
e7200 @ 2.53 Ghz
2.99 GB RAM

Description of the freezes up randomly
really slow - tremendously slow
to shutdown... must hold the on button
2% disk space used on 450 GB HDD
went to do some banking - got a crazy page - did not enter in information
Googled the same link... the very same thing came up -
No problem with the online banking page
Mcafee internet security

Processes running during one crashsystem idle process 98%
Services.exe 1
G2mcomm.exe 1
system - system 1
Looked for device error messages = NONE
Downloaded video drivers and installed (Intel g33/g31 experss chipset family)

Looked in event log (Manage) - Fax service was starting at the time of the event. No fax printer installed so disabled the service.
Subsequent Crashes resulted Event log USERNV
"Windows save user [computername]\[USER] registry while an application was still using the registry during log off. The memory used by the users registry has not been freed the Registry will be loaded when it is no longer inuse.

Had Application error IE - downloaded and installed Chrome... same problem... but it did take about 35 minutes for it to crash again

Ran HijackThis... did not spot anything... here's the log
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 8:21:04 PM, on 12/30/2009
P... Read more

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Answer Match 64.68%

Recently bought a new laptop dell inspiron i7559 2 months back.

Was currently ingame Dark Souls 3 when my keyboard hung followed by my mouse and then my screen. I was unable to hard shutdown the laptop as the keyboard has hung and the power button does not work. I cant remove the battery as well since the laptop has an internal battery.

Would appreciate some help in solving this asap. As of right now writing this post im waiting for the laptop to drain its battery which is ridiculous to say the least.

A:Dell Inspiron i7559 freezes

Are there any bluescreens / system crashes? What is the current OS installed on the system? Are you playing the game via retail media or via steam? Does the system overheat? Were there any recent updates on the system - windows updates / driver updates?
Is the power button functional - do you feel a click when you press the power button? Once you press and hold it down for a while, the system should automatically turn off. Disconnect any external components you might have connected and try again.
Once the system boots into windows, test the game again. Check if the issue is seen with any other games as well.
Update the BIOS - restart the system and if required reinstall the video drivers from the vendor site - for Intel video card - and for nvidia -
Also, please click my DELL-username and write me a private conversation with the service tag and your contact details(Name and Email) for case records.
Let us know if you have any other queries.

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Answer Match 64.68%

I purchased the Dell Inspiron 2 in 1 touch screen a couple weeks ago and I have been having issues with it ever since. The computer works fine for several hours and then it just freezes up. The keyboard and touchscreen are both frozen, so I am forced to manually restart the computer. I have a feeling this is only occurring when there is a lapse with internet connectivity. I live in a residence hall and the wifi can be pretty intermittent. Any idea how I can prevent this from happening? Its no big deal when I am just watching netflix, but it happened today while I was working on research for my dissertation. It occurs about once a day now, so its getting to be pretty problematic. Its running on Windows 10 if that helps.  I welcome all suggestions!!

A:Dell Inspiron 15 7568 freezes

We?re listening. We?ll surely try and assist you. Please let us know if there were any software or hardware changes made to the computer? As you informed the internet connectivity may be intermittent at your current location, the connectivity also depends on the location and the bandwidth. You may try taking the system to a different network location and check the performance.
Kindly let us know if other devices connected to the same network working fine? We also suggest you to update the wireless drivers and check the connectivity. Please enter your service tag # on the link below and click on ?Get drivers and downloads? then download the wireless drivers from "network" section and install it. Please let us know if this helped.

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Answer Match 64.26%

I've been having a problem with the Taskbar freezing upon waking my HP Pavilion dm4 laptop. MSE, and Malwarebytes detect nothing. There is nothing unusual in the services/startup tabs in msconfig. Saw something about a program called "Relevant Knowledge", and can't/didn't find anything regarding that either... Did a Google search, and all I could find were threads that were several Months, even years old.. I want to try a system restore next, but first wanted to find out if anyone has had this issue, and what you might have identified as the culprit, be it a Windows update (so I can set a restore date), or other issue. I have not installed any programs, drivers, or hardware recently. Any help would be appreciated..

Thanks in advance..

A:Taskbar freezes on start/awake..

Hello there, maybe you need to try with SFC /SCANNOW Command - System File Checker

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Answer Match 64.26%

About a week ago, I was stricken with a BSOD, can't remember the error code. After that, the computer ran like crap. Even in Safe Mode, it ran like crap, constant freezing after about a minute after boot up. I did a little research and found that registry errors can be responsible for this, so I ran a couple different registry cleaners and it seemed to have done the trick. A couple days later, it went back to running like crap.

I did a complete reinstall of Windows 7, and still runs like crap.

Every time I boot up in normal mode, after about five minutes, the computer freezes up. The mouse pointer still moves, but is unresponsive to function changes. Meaning, the pointer doesn't change from arrow to hand to I-beam, etc., and clicking does nothing. I don't even get the "(Not Responding)" tag in the title bar of the software. Ctrl+Alt+Del does next to nothing. The best result I get from it is a blank, black screen, and I have to shut down manually by holding down the power button, which is the case 100% of the time, black screen or not.

The computer runs perfectly fine in Safe Mode with Networking. I'm writing this post on it right now.

Someone suggested I remove one RAM stick at a time and test the computer with one RAM stick in, changing it from one slot to the next, then testing the other stick. Did that. No results.

It's a Dell Inspiron 1545, Pentium Dual Core T4-300, 2.10 GHz, 4.0 GB RAM, Windows 7 Home.

If someone can help me, I'... Read more

A:Dell Inspiron 1545 Freezes After Several Minutes

so I ran a couple different registry cleanersBad idea. Never use them.Registry tools are not recommended and here is why: did a complete reinstall of Windows 7Clean installation?If so, we may be looking into some hardware problem.

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Answer Match 64.26%

Hello, I bought a dell inspiron 15 3000 series on 10/5/15 with the following specs:
1tb hard disk
8gb ram
i7 5500
NVidia geforce 840M

I bought the laptop online from Media Markt in Athens of Greece but I switched it on in Cyprus.
The laptop freezes 2-3 times per day for reason I cannot define. I took it in your representative in Limassol of Cyprus and found no problem. If a usb is plugged for much time, it crashes (not shutting down totally, instead the screen is black, fan is operating so i must hold the power button to shut down). i installed and updated all drivers from dell's site but the problem continues. The operating system is windows 8.1. Please reply.  

A:brand new dell inspiron 3543 freezes

Hi stelios.2,Please run diagnostics;and reply with your findings. Let us know how it goes. 

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Answer Match 64.26%

Good evening everyone... could use a hand here... I need to diagnose why the computer is crashing...? Here's what I know.Here's what I know.? XP SXP SP3? Dell Inspiron - 530 desktop? Intel core 2 duo cpu? e7200 @ 2.53 GHz? 2.99 GB RAMDescription of the problems.? it freezes up randomly? really slow - tremendously slow? to shutdown... must hold the on button? 2% disk space used on 450 GB HDD? MacAfee internet securityProcesses running during one crash (task manager)? system idle process 98%? Services.exe 1? G2mcomm.exe 1? system - system 1Steps Taken? Cleaned Disk? cleaned IE cache? Ran ChkDsk = no errors? Looked for device error messages = NONE Downloaded video drivers and installed (Intel g33/g31 express chipset family)? Looked in event log (Manage) - Fax service was starting at the time of the event. No fax printer installed so disabled the service. ? Subsequent Crashes resulted Event log USERNV "Windows save user [computername]\[USER] registry while an application was still using the registry during log off. The memory used by the users registry has not been freed the Registry will be loaded when it is no longer in use. ? Had Application error IE - downloaded and installed Chrome... Crashed againwithout event log... but it did take about 35 minutes for it to crash againRan HijackThis... did not spot anything... here's the logLogfile of Trend Micro HijackThis v2.0.2Scan saved at 8:21:04 PM, on 12/30/2009Platform: Windows XP SP3 (WinNT 5.01.2600)MSIE: In... Read more

A:Dell Inspiron 530 Freezes - randomly HJT Log attached

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. Please include a clear description of the problems you're having, along with any steps you may have performed so far.Please refrain from running tools or applying updates other than those we suggest while we are cleaning up your computer. The reason for this is so we know what is going on with the machine at any time. Some programs can interfere with others and hamper the recovery process.Even if you have already provided information about your PC, we need a new log to see what has changed since you originally posted your problem.Please download OTL from following mirror:This is THE MirrorSave it to your desktop.Double click on the icon on your desktop.Click the "Scan All Users" checkbox.Push the button.Two reports will open, copy and paste them in a reply here:OTL.txt <-- Will be openedExtra.txt <-- Will be minimizedIn the upper right hand corner ... Read more

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Answer Match 64.26%

my desktop pc will not let me do anything once loaded. I have tried safe mode and restarting without success. The mouse still works but it will not click on anything, left or right. Ctl Alt Del does not respond also. Please help.

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Answer Match 64.26%

I just got my new Dell Inspiron 1420 with Vista today and immediately had problems. The screen freezes, not on the page its on, but with lines across both ways. I have to press OFF button and once computer is off, I restart and it goes back to wherever it was. This first happened the first time I turned it on and started to set up my new account. It has continued to happen every 5 to 10 minutes. Dell online tech support helped and said to upgrade Video card and BIOS. I did without anyhelp. It still freezes. They then told me to run a diagnostic test, I did the first part with no problem. There were no errors reported and the screen did not freeze for about one hour while test ran. Then when switched to windows system for extended test it froze. I repeated same thing 3 times and each time it went to windows system, it froze. It has frozen 3 times while I write this and I've had to turn off and on (comes back to same page). Can anyone help me? When not frozen (less than 5 min) it runs great!! Thank you!!

A:Screen Freezes New Dell Inspiron 1420

Hi, Welcome to TSG! This forum is for introductions only. A moderator will move it to the correct area. Please feel free to make an introduction after this post is moved. Hope you get helped!

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Answer Match 64.26%

Hi . .

I am just new to this site so hopefully I have not put this in the wrong section or anything, had a problem with my dell inspiron 1545 a few months ago and the problem still has not been resolved. it starts up fine and quickly then when I go to click on anything on the home screen it freezes, so it is unusable at the minute, a friend of mine ran a test and it worked for a while but the same problem returned. Just wondering is it worth giving it to someone with more experience to see if the problem can be fixed ? Have heard before Dells havn't a great lifespan so it isnt worth gettin them fixed (could be wrong, have very little knowledge of computers)

thanks for you help

A:Dell Inspiron 1545 freezes when loaded

If you start tapping the F8 key from the moment you switch the PC on you should be presented with a menu. Use the arrow keys on your keyboard to highlight Safe Mode with Networking then hit the Enter key. Tell me if the same problem exist after it reaches the desktop.

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Answer Match 63.42%

Hi, I have a question that's not directly related to the original post but it also has to do with the Inspiron 7559. I've owned mine for ~3 mo. Two days ago it installed an NVIDIA driver update. Last night a game I was playing suddenly froze and I had to force quit, but after I restarted the game (at which time my internet browsers were also open but they were only displaying gmail and another simple website with no multimedia playing), the computer completely froze. Mouse didn't work, and ctrl-alt-delete didn't work. I finally tried to force shutdown the laptop by holding the power button for a long time, but that also didn't work, which was worrying. This laptop has an internal battery, so I couldn't just remove the battery to force a shutdown. I ended up unplugging the external power and letting the laptop run its battery out so that it shut itself down.
This only happened once, and the laptop turned on ok this morning, but I'm worried that if a similar situation happens again, I wouldn't have any other options if the power button doesn't work like it's supposed to.

A:RE: Inspiron 15 7559

Are there any bluescreens / system crashes? Does the system overheat? What is the current OS installed on the system?
Update the BIOS -
If the system tends to work fine, create a system restore point, so you could always restore the system back to a functional state if any SW issue is caused.
If the issue reoccurs at any point, then 
Restart the system and press f12 key on startup - choose diagnostics. Let it run the diags and if you encounter any errors - make a note of the complete error and report the same to us.
Create a new local admin account and check -
Restart the system and press f2 key to enter BIOS - leave the system in BIOS environment with the adapter plugged in and check if the system freezes at any point. There is a system clock in BIOS that keeps ticking - if the system freezes at any point, then the system clock would have frozen.
Write me a private conversation with the service tag and your contact details(Name and Email) for case records.
Let us know if you have any other queries.
P.S. I have moved your thread to a new post as it is a different issue to the original post on the old thread.

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