Tech Problem Aggregator

Devices and Printers - devices being displayed multiple times

Q: Devices and Printers - devices being displayed multiple times

Hi there

Not sure whats happening here but getting multiple displays for the same devices !!!!

Any fix, or is system Broken.


A: Devices and Printers - devices being displayed multiple times

Looks like Ghosts of DLNA devices. Start by taking offline any DLNA capable gear, reboot the Gateway and also clear its IP Table.

Also clear out those ghosts from Devices and Printers.

For some reason this started in Windows 7, when Microsoft started to play games with DLNA and media Shares.

1 more replies
Answer Match 82.5%

I have installed the following printers:
Epson LX-300+II, HP Laserjet 1010, HP Colour Lasterjet 1515, Canon IP5200.

The printers work and are all displayed from Word, IE, etc, but only one printer shows up in Windows 7 Devices & Printers - usually whichever is selected as default printer. If I remove the displayed printer, it shows me another one. When I first installed, it showed me all the printers, but problems started after I had to remove and reinstall my printers.

Any suggestions on how I can fix this?

A:Installed printers not displayed in Devices & Printers

Quote: Originally Posted by LadyAth

I have installed the following printers:
Epson LX-300+II, HP Laserjet 1010, HP Colour Lasterjet 1515, Canon IP5200.

The printers work and are all displayed from Word, IE, etc, but only one printer shows up in Windows 7 Devices & Printers - usually whichever is selected as default printer. If I remove the displayed printer, it shows me another one. When I first installed, it showed me all the printers, but problems started after I had to remove and reinstall my printers.

Any suggestions on how I can fix this?

Hi and welcome to sevenforums.

the best place to start would be for you to tell us all abt your computer, etc. we can help more quickly if we have more info.

waiting for info


9 more replies
Answer Match 82.5%

I have Win7 RC1 installed on three machines. Two are 64-bit and one is 32-bit. On the 64-bit desktop and the 32-bit laptop, everything seems to be running OK in the Devices and Printers window. However, on the 64-bit laptop, the Devices and Printers page doesn't load. The green bar moves across, then stalls after several minutes. I can install a new printer or device, but I can't configure or delete an old device. Any assistance is appreciated. The two laptops are identical Dell Latitude D830s, except that one runs 32-bit Win7 and the other runs 64-bit. It's the 64-bit one that's having problems. At the very least, if there are other ways to install, configure and -- especially -- delete printers and devices without using the control panel applet, I would greatly appreciate learning how to do it. Ths...

A:Devices and Printers page takes forever to load & doesn't show my devices or printers

The issue occurs if your anti-virus or firewall blocks this action. Please temporary disable the firewall and anti-virus, and then check the result.
If the issue persists, please boot in Clean Boot Mode. This method will help us determine if this issue is caused by a loading program or service. Please perform the following steps:
1. Click the Start Button type "msconfig" (without quotation marks) in the Start Search box, and then press Enter.
Note: If prompted, please click Continue on the User Account Control (UAC) window.
2. Click the "Services" tab, check the "Hide All Microsoft Services" box and click "Disable All" (if it is not gray). 3. Click the "Startup" tab, click "Disable All" and click "OK".
Then, restart the computer. When the "System Configuration Utility" window appears, please check the "Don't show this message or launch the System Configuration Utility when Windows starts" box and click OK.
Please test this issue in the Clean Boot environment, if the issue disappears in the Clean Boot environment, we can use a 50/50 approach to quickly narrow down which entry is causing the issue.Arthur Xie - MSFT

55 more replies
Answer Match 98.7%

My friend happened to look in Devices and Printers, and in the Multimedia Devices section he had about 10 devices showing up that he never heard of. Six of them were computers with names that he had never heard of, the others were devices that we could not tell what they were.

I expect that these entries mean that at some time they were on the same network that he was on. Would that be correct?

If so, then it is a matter for concern because he never goes on public networks. He only goes on his network at home, and a network in a small office that he rents and shares with one other person. They have their own router with security set up on it, and that router is connected to an Ethernet jack that most likely goes to a switch on a network that also provides internet service to some other offices in the same building.

This computer is only about 2 months old, so these entries can't be too old.

When I looked at his computer, he was on his home network and all those other devices showed as Offline. I right clicked on them all and removed them. Would it be a good guess that perhaps the security of the network at his office was compromised, and those devices were connected to that network at some point?

I told him to monitor and see when they reappear, but he won't be back in that office for 2 weeks.


A:Unexpected devices appear in Devices and Printers

I occasionally see seemingly random devices show up as well on some of my herd here. I can always sort out what they are though since I know my network well.

Having said that;
Windows found these devices over the network at some point. From what you've described, it sounds like the office is where this happened. I'd see about swapping out the router there if they continue to show up since some older cheap routers actually allowed traffic from their WAN side to pass to the LAN. Haven't seen that in some time, but I'd still consider the router to be the prime suspect.

4 more replies
Answer Match 91.14%

I finally came up with a solution to this problem.

No printers were showing up under Control Panel > Devices and Printers.
All printers were visible using print command in any software. I just couldnt set a default printer, remove obsolete printers, etc.

I then found the "Print Management" utility and it solved all my problems.

A:No printers visible in Control Panel > Devices and Printers

How did it solve your problems? What did you do once you got there?

3 more replies
Answer Match 91.14%

Ok, I'm probably not the first person to ask about this.
Why on earth, can I not see any of my connected network printers under 'Devices and Printers' of Windows 8? The devices are without question, 100% connected and registered with the OS, as evidenced from their presence within the 'Print Queues' section of
Device Manager, and various software packages, when accessing the 'Print' dialog. I can't even find any evidence of the printers within Print Management! What is going on?

More replies
Answer Match 89.46%

I've got an HP 8440p which has a Window 7 32 bit build. It's not showing anything in Devices and printers. I'm unable to get any answer other than rebuild from my fellows techs. I'm hoping someone out there has a better fix.

A:No devices or printers showing in Device and printers

See picture:

6 more replies
Answer Match 89.46%

As the title says, I have a user's machine here that is displaying some weird behavior. There are multiple printer driver's installed, but only a single HP printer is showing up in Devices and Printers. Printmanagement.msc shows a single printer, but 5 drivers (including PDF, OneNote, etc.). No amount of reinstalling and uninstalling has done a lick of good. I've gone through and uninstalled all the bloat that comes with the multiple printers he had installed in the past, no dice. I've checked the registry (HKCU\Software\Microsoft\Windows NT\CurrentVersion\Devices and PrinterPorts) and everything appears normal. I've reset the spooler, stopped it, cleared the windows\system32\spool\Printers, restarted, nothing. I've gone through everything I can think of. I really, REALLY don't want to format this machine over a printer issue (especially a virtual printer), but I'm getting to the point where the time i've spent on the task is outweighing the time it would've taken to reimage.

If anyone can point me in the right direction, I'd sincerely appreciate it.

A:Devices and Printers only showing physical printers

This may be of interest:
Windows 7: Where are my printers?

Hope it helps.

9 more replies
Answer Match 86.1%

I installed two different printers for the newly purchased PC, Windows 7 this morning.

There are NO two printers showing when I clicked,
Start > Devices and Printers although two different printers show when I attempted to print the page.

How to make two different printers to display on 'Devices and Printers?"

Thanks for your help in advance.

A:No Printers show on 'Devices and Printers'

Did you install your Printer's drivers?

Are they wireless or LAN printers?

5 more replies
Answer Match 86.1%

This is the second time I have had this problem and I cannot remember what I did to fix it the last time. I have been searching for the last couple of hours and nothing is working.

When I try to print I get the message that no printers are installed.

What I have tried:Found print spooler was off. I re-started and the printers re-appear but then disappear again.
I "started" the bluetooth services and set to auto per the threads I found while searching. No change.
Tried the MS fix printer tool. No change.
Re-booted about 100 times (slight exaggeration).
Re-installing drivers does not help.
Something is causing the print spooler to turn off. Help!

A:Printers not showing up in Devices and Printers

Welcome to Windows System Forums.

Have you tried 'Start>Devices & Printers>Add a printer' as well?

As a matter of interest, what printer are you trying to install?

8 more replies
Answer Match 86.1%

New printers do not display in Windows 8.1 Devices and Printers (no icon):
New Dell, clean install:
- Reinstalled Dell Factory Image
- Updated to Windows 8.1
- Installed Office 2013
- Added BUILT-IN Windows Driver for LaserJet 5P/5MP
- Added Epson driver for Windows 8 64 bit from Epson website
Neither printer shows in Devices and Printers.
Rebooted. Stopped and started print spooler. Checked registry and all printers, including the new ones, appear to be listed in all the correct registry areas.

Open Notepad, select Print, both printers are listed.
Both printers print. When in Notepad, select Print, I can right click on the printer, select properties, and control the printer, print test pages, change drivers and preferences, etc.
The ONLY PROBLEM is the printers do not show in Devices and Printers, so I cannot control them from there. Problem is reported in Microsoft Forums but of course replies are stupid ... like "did you try to reboot?" and "try using a supported driver". In my case the LaserJet driver is a Windows 8 built-in driver.

A:Printers missing in Devices and Printers

I've been trying to use Windows 8.1 from the Desktop, and the printers don't show up. I just found that if I go to the idiotic Apps screen, use the Charms bar (Windows +K), and select Printers ... all the printers are listed there. So it appears Microsoft broke Windows 8.1 Devices and Printers?

11 more replies
Answer Match 85.26%

What is the significance or usefulness of this item? When I selected it, it showed several devices, but only one of my two DVD burners (LG)...the Samsung doesn't appear. The drive is otherwise visible and usable in the OS. I selected Add Device from the menu and a search window appears and says that it is searching, but it has continued doing that for over 10 minutes now, with nothing changed, except a higher than normal CPU activity. Bottom line is what is this feature's purpose?

A:Devices and Printers

I'm not sure of its purpose.

Mine shows my PC, monitor, printer, Microsoft XPS document writer, and fax. The last 2 are apparently part of the OS. No sign of my DVD burner. Right-clicking my PC brings up a lot of choices.
Didn't Vista have a printer-only Control Panel?

2 more replies
Answer Match 85.26%

i was installing new printer in devices and printers and my device (Network-PC) which is the touchsmart pc somehow got changed so that there was a troubleshooting mark over it. When ran it showed my network device as being the newly installed printer so it kept looking for a driver.   So it showed up in devices manager under unknown device ---  how do I change it back. Cant uninstall driver since it never had one so it just has error code 1 for a printer devices that cant be changed so easily im finding




I saw your post and would like to help if you are still having trouble.  If you do need help, can you answer some questions?

You have an HP Touchsmart computer.  What is the operating system for the computer including 32 or 64 bit?

What is the full name of your printer?  What is the Model # for the printer?

Can you explain, with as much detail as possible, the steps you were taking to install the printer?

Were you using a disk or download from

Can you describe the "troubleshooting mark" and are you saying it is over the icon for the printer?

Have you ever been able to send print jobs to the printer from the computer?

2 more replies
Answer Match 85.26%

Hi, I have a Samsung Rv515 Laptop upon trying to acsses devices & printers to view my printer to make some adjustments. When i try to open devices & printers the progress bar at the top which a green strip runs along gets near to the end then just hangs cosequently it wont open. CAN ANYONE HELP ME PLEASE. Thanks Megroy.

A:devices & printers

Have you tried just going to Start and then select Devices and Printers. If that is what you tried I would run sfc /scannow.
SFC /SCANNOW Command - System File Checker
Have you been using any Tune Up or fix my computer programs?

4 more replies
Answer Match 85.26%

Is there an easy way in windows 8 to change the icon's (the pictures of attached hardware) in the devices and printers window.


Hello Jimbo,

I haven't tried this tutorial below in Windows 8, but I would image it's the same procedure.

Devices and Printers - Change Device Icons with Custom Icons - Windows 7 Help Forums

Hope this helps,

6 more replies
Answer Match 85.26%

How do I get rid of this message?
I have selected No and it keeps showing everytime I open Devices and Printers.
I'm prepared to edit the Registry.


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Answer Match 85.26%

I added a wireless printer to my PC and whenever I go into Start\Devices and Printer\ I get nothing...An window. I do know the printer was added because when I go to print I get the option to choose the printer. Can I repair this somehow.....? Maybe with the Windows 7 disk?


A:Devices and Printers

The windows disk will not help you here.

If you want to print something does the printer function properly ?

Have you tried uninstalling the drivers, then restarting windows and let windows install them ?

Or downloaded the drivers from the manufacturer`s website and installed them ?

2 more replies
Answer Match 85.26%

I was wondering if there was any way of changing the icons displayed in the Devices and Printers folder. I was wanting to use life like photos of each of my devices inplace of what windows wants me to see.

A:Devices and Printers

Hello Webadict,

As far as I know, you can't change them yourself manually. However, you can check the Replace generic device icons with enhanced icons box in the Devices and Printers settings to allow Windows 7 to download custom icons for the devices instead if they are available.

Hope this helps,

It is possible. Please see: Devices and Printers

9 more replies
Answer Match 84.42%

Win 7 can't see installed printers and devices on my pc.
Opening the "Devices and Printers" window resulted in nothing but an empty window and an address-bar that kept indication that it was looking for something. My printer is connected and it prints, but i need to go into it
I need to use my scanner!

Someone please help

A:Win 7 cant see installed printers and devices?

6 more replies
Answer Match 84.42%

I've got a brand new Asus G53jw-A1. I took some settings from my old Asus m50vm-B1 when I bought it. Now when I try to print, the G53 is using the settings of the m50vm and gives me an error saying it can't find a computer named m50vm-B1.

I'm hooking up the G53 to a HP Deskjet 6988 via USB and it won't print or even let me go to Devices and Printers so I can delete all the printers and let Windows recognize them fresh.

I tried searching my registry for all keys "m50vm-B1" and deleted them, then restarted. It didn't help.

Any advice?

A:Can't access Devices and Printers

8 more replies
Answer Match 84.42%


I can not find a way within Windows7 to display a printers location. I have searched for the option to enable a location tab however I can only enable the following tabs/details about my printers:-

- Name
- Model
- Classification
- Device category
- Manufacturer
- Status

Is it possible to display a printers location within Windows7 like XP?

PS. I'm also having the same problem enabling the "comments" tab/field.

Many thanks

Nigel James

A:Devices and Printers. No location tab

Hello Nigel, and welcome to Seven Forums.

Opening "Printers" using this shortcut below will have a "Locations" column in it.

Printers Shortcut - Create

Hope this helps,

1 more replies
Answer Match 84.42%

As you can see fromt he attachments. The icon for the webcam, monitor, Keyboard use to look like the real thing. now it shows some generic icons, how can I change it or restore it back to the better icons?

Also you can see I have two mice and keyboards showing up. This only happened when I installed the Logitech G15 keyboard software. Is is ok to leave them? I deleted them once and when I reboot they come back.

A:Devices and Printers Icons

Hello Customprofile

Those enhanced icons are usually downloaded by windows if you have it set to do so - Device Installation Settings
Its fine to leave the other icons, its just to show you have 2 different keyboards installed.


6 more replies
Answer Match 84.42%

My first question is if a device in this case is a SD Card shows up in Device Manager, but DOESN'T show up in Devices and printers, is this something to worry about? I installed the drivers from Dell for my built in card reader in my notebook. Then I put a new SD Card into the drive. Everything worked/works fine. It shows up in my Device Manager, and all over the place. However, the one place it doesn't show up in is the Device and Printer section. Any clue on why not? Thanks

A:Devices and Printers in Window 7

If you look in Computer, you will see it under Devices with Removal Storage. It will have the same icon as a hard drive, because although the SD card can be removed, the card reader can't.

The Devices & Printers folder shows hardware such as your printer, external hard drives etc..

Providing the device shows up in Device Manager the card reader is working OK and you have nothing to worry about.

5 more replies
Answer Match 84.42%

Hi everyone,

Just wanted to ask if it's possible to remove the Device and Printers pop-up whenever I inserted my Nokia E5-00?

Here is a screenshot of what I mean. Taskbar icon and when it's clicked, this windows opens:

I do not have any use whatsoever with this since I'm using Nokia Suite to manage my device and other applications to sync my media. Hope someone can help me resolve this.

A:How to remove Devices and Printers Pop-up?

I have absolutely no idea if this will help you or not. I found a similar complaint concerning an HP all in one printer. Every time someone in the office opened the scanning bed or inserted a page in the feeder to be copied, every computer in the office had the HP Device Manager pop up appear on screen. The solution was within the printer's own "Information and Settings" icon. The trick was to uncheck the setting to "Show HP Device Manager when document is..."

When your Nokia is plugged in, see if you have an "Information and Settings" icon or something similar, either in the Nokia Suite or perhaps within the pop up itself (like a "do not show this message again" box.)

Sorry I can't be more help.

4 more replies
Answer Match 84.42%

Windows 7 v6.1 32 bit. PC on home network, Two PCs on cable and up to five on wireless. Network Printer. The Devices and Printers page of Control Panel will not load. Green bar starts across the top of the screen but does not complete. Printer still works with MS Office programs. Logitech Web Cam also works. The page opens in Safe Mode. The page does not open when all startup items are disabled in MSConfig. Any ideas?

A:Devices and Printers does not load

Normally because of a failing/failed device in your system.

Open up Device Manager and see if anything in the system has a yellow triangle on it.

9 more replies
Answer Match 84.42%

When I click on the View Devices and Printers in the Control Panel nothing happens... the bar turns green and keep hanging in there without displaying any information.
The printer works fine, I can see it in programs; I checked the Printer Spooler and the Blue Tooth Support services, they are both on, I tried stopping and restarting them, nothing works.
I have the problem probably for the past 2 o 3 months and never noticed it until I needed to access devices and drivers.
Ran file checker and fixed some corrupted files
I get no error message or error code, so I can't find any in "events'
I checked the Printer Spooler and the Blue Tooth Support services, they are both on, I tried stopping and restarting them, nothing works.
Created a new user--didn't work (same problem with the new user)
I have a Samsung ML-1710

Please advise


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Answer Match 84.42%

I have a Dell Inspiron laptop that I had to restore to the factory Dell settings recently. After formatting the hard drive and re-installing windows 8 I noticed that the computer name in the devices and printers panel was Dell, Inc. instead of the computer name that I put in when re-installing windows. Is there a way to change the computer name in the devices and printers panel so that it matches the computer name in the system panel? I can change the computer name by going into the system panel but that doesn't change the name in the devices and printer panel.

A:Computer name in devices and printers

Hello jpk717,

Just to let you know that I have also tried to find a way to do what you are asking and I have come to the conclusion that it can't be done safely. I have searched the registry and the OS hard drive and was unable to come up with anything specific to that view. However, I was able to change the computer name and description "everywhere else" but there. With that said, my advice is to leave it alone because I have a funny feeling that information is/was embedded in a DLL during the installation process and cannot easily be changed; however, I have been wrong before so here's another chance for someone to prove me wrong again and earn a rep from me in doing so. Good luck.

22 more replies
Answer Match 84.42%

devices and printers tab fails at startup screen. I have reloaded the operating system and it was fixed for a few days. The trouble has returned. I am sharing everything on our local net and can see all other devices and computers on the local net.
Here are the system details:
Tech Support Guy System Info Utility version
OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 64 bit
Processor: Intel(R) Core(TM) i7-2670QM CPU @ 2.20GHz, Intel64 Family 6 Model 42 Stepping 7
Processor Count: 8
RAM: 6050 Mb
Graphics Card: NVIDIA GeForce GT 540M, 1024 Mb
Hard Drives: C: Total - 698475 MB, Free - 358819 MB; E: Total - 953835 MB, Free - 540891 MB;
Motherboard: TOSHIBA, PEQAA
Antivirus: Kaspersky Internet Security, Updated and Enabled

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Answer Match 84.42%

I cannot access devices and printers at all, not even through control panel

The only result is a green progress line which stalls at the end with no results showing.
Please advice.


Hi! If you're recieving issues an errors when it comes to updating try using this tool set by microsoft to try and fix the problem via the tool.
Windows Update Not Working.
Fix this problem

Article ID: 555989

I hope this helps
Many Thanks,

12 more replies
Answer Match 84.42%

Dear Win7Forums,

I am having an issue with accessing the Devices and Printers page in Control Panel. Each time I click on it-it never loads (look at the screenie to see my point). This may be due to an issue with my Bluetooth drivers. They install successfully but they can never find a device nor can I open any settings page for the Bluetooth. If anyone can help I would be eternally grateful....This is what is keeping my Windows 7 experience from being perfect.

A:Issues with Devices and Printers

I should have read beforehand but it seems that CCleaner (which I use regulary) does something to Devices and Printers which kills the page (probably will have to reinstall now....grr.....) but it doesn't fix the Bluetooth issues....any thoughts?

2 more replies
Answer Match 84.42%

Hi all

I have a windows 7 machine and I have been having problems with setting up my wireless printer. I have been able to sort the problem by uninstalling and reinstalling it (at least 10 times in the same day) but my question here is why I cannot see it in the printers and devices folder(control panel). In fact no devices appear in this folder.

Is this a known fault with windows 7 or just something I have done?

I probably never would have noticed except when having communication problems and various troubleshooters referred me to the the printer properties.

Dell inspirion 15 computer
Dell v305w printer

More replies
Answer Match 84.42%

I have recently purchased a new HP Officejet Pro 8620 and am currently having problems actually using it.

I have already installed the full-feature driver from the HP website but the printer does not appear in devices and printers. However my printer does appear in print dialog and the device manager. I have tried adding the printer through devices and printers but it has no effect.

When I try to print anything through print dialog or any application for that matter no print job is sent. Basically I can't print anything from my computer now.

I have already re-installed the driver multiple times only to come up with similar results.
Please note that this is for my main computer which is a HP Envy dv7. Also I have connected to the printer via the wireless router option.

However for my second computer which is a Dell XPS 12 everything worked fine right from the start which also connected to the printer wirelessly.

A:Printer does not appear in devices and printers.

Hi Bozodo and welcome to the forum. Have you tried uninstalling and deleting the drivers then doing a add printer in Devices and Printers to see if it finds it and installs drivers that work?

Also if a secure network you will have to go into the menu on the printer and enter the security pass phrase. You should get a message on the printer screen that it successfully connected to the network.

12 more replies
Answer Match 84.42%

Hi guys,

I have noticed that half of the icons under Devices and Printers have vanished

I have the 'yes automatically' option clicked in this option screen

Is there some way to force windows to download the icons again?

I would even be happy if i could get the default non enhanced icons back.

A:Devices and Printers Icons

Have you tried system restore?

2 more replies
Answer Match 84.42%

Hi, when I access Devices and Printers on my Samsung Workbook I just get the blue progress line which never gets to the end. I've run sfc /scannow, but get only a fleeting glimpse of a dialogue box which I can't read.

What started this off was trying to connect a wired HP printer which Win7 couldn't find the driver for. I found the driver at HP and downloaded it. The driver installed but didn't work. It was only when I decided to delete the driver and start again when I found this problem. I looked in Device Manager for Printers but there's nothing there - is that right? Where else do I delete drivers from if not from Device and Printers?

I also use a wireless Canon printer which I have no problem with.

Any help on this would be hugely appreciated.

A:Devices and Printers - not found

7 more replies
Answer Match 84.42%

Hi guys

i've got the devices and printers is empty problem! Now, obviously i've googled this, and everywhere states that its a problem with the bluetooth service. only thing is, i've tried this, and i have no luck!

my PC is connected to a domain, if this is any help, but i get the problem regardless of what user i am logged in as. its happening on domain users, domain admins, and the local users too.

also, there are no group policies or anything applied, so its not being locked down by this.

has anyone got any ideas how to make this work?! because it is incredibly frustrating.

oh also, i've got this problem on multiple systems, which are completely different. 1 HP laptop, 1 Dell desktop.

help me please!!

A:Devices and Printers is empty

Seems to be a common problem. I gave this answer to another and he was nice enough to come back to say it works.

Click Start button, type services into the search program and files box. This brings up a list in the menu, select Services. This should open a list of local services on your system.., Find 'Bluetooth Service" and make sure it has started, right click and set to 'automatic' , Select "Bluetooth Support Service" and start, set to automatic ) This has been found to work in more than a few situations with your problem

2 more replies
Answer Match 84.42%

Devices and printers just continues to search without finding anything. I have read in other threads where this is a Bluetooth support service problem and can be rectified by setting Bluetooth support service to automatic in local services. When I go to services and then try to set the Bluetooth support service to automatic it comes up with a message saying the specified path could not be found. How can I set the Bluetooth support service to automatically start when it says it can't find the path specified?

Solution found here.


A:Devices and Printers Not Loading

Ok, you set me to lookin When you right click on the Bluetooth Support Service, and choose properties, what is the path listed?

C:\Windows\system32\svchost.exe -k bthsvcs

Now navigate to


and see if the path there matches

%SystemRoot%\system32\svchost.exe -k bthsvcs

As you can see, mine both match, they use a different method to list, but it is the same path. If your are different, let us know. Post screenshots if you can.

Screenshots and Files - Upload and Post in Seven Forums

A Guy

3 more replies
Answer Match 84.42%

Dell Lap Top, XPS with Windows 7 Ultimate. When I click Start, Devices and Printers, the panel opens as it should in Control Panel ^ Hardware and Sound ^ Devices and Printers but it just sits there and does nothing with the little circle spinning that shows that it is busy. It will just sit there all day doing nothing. Any assistance will be greatly appreciated. Thank you in advance. Joel Wagnon

A:Devices and Printers will not Open

One possibility: My Devices & Printers Won't Show Up

1 more replies
Answer Match 84.42%

Hi all,

I am really stuck I have read everything I can find on this topic and tried all of them.

Our devices and printers console hangs and won't load at all.

Please don't mention the bluetooth services or bluetooth support services it doesn't work!

We are a domain running server 2k8R2 with all clients windows 7 32bit.

We have 300+ users.

We are having problems with just one user (will call this user1). I can log in on the same laptop with another profile(user2) and it all works fine but as soon as i log into user1 again its not working.

I have tried this with a different laptop and the same thing happens. This to me sounds like it with user1's profile but i have no idea on where to look.

Any ideas?

A:Devices and printers hanging.

Hello jonomoro. Welcome to the forum.

It sounds like the User Account or Profile for User1 has been corrupted.

You could try creating a new User Account and then copying USER1's profile info to the new account.

Fix a corrupted user profile - Microsoft Windows Help

User Account - Create

Hope that helps.

9 more replies
Answer Match 84.42%

I'm trying to connect my Bluetooth enabled phone to my laptop but I need to get into Devices & Printers to set it up but it will Not Load.

A:My "Devices & Printers" Won't Load

Hello and welcome to Bleepingcomputer.

Are you attempting to access this using an Administrator account?

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Answer Match 84.42%


I've installed Windows 7 Beta 7077 several times now, and every time when I installed the drivers for the system (just UPEK Fingerprint reader new drivers, rest is Windows own drivers) it causes "Devices and Printers" to freeze up, not showing anything. Also I have noticed that the Bluetooth unit can't find any devices after that. As I can understand I can't install my printer now either?

Any solution to this problem?!

Attachment 8356

A:Devices and Printers freezes

You might try right clicking "computer" click the "hardware" tab and choose to adjust hardware installation settings. There is an option there to let Windows install drivers or ask you before or let you do it. I wonder if this is the solution to the problem you are having. Hope it helps.

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I recently installed an SSD, I changed everything to ACHI in the bios, I'm now getting warnings in the following places.
Is anything wrong?

A:Warning's in Dev Man and Devices and Printers

Do the yellow warnings have any code numbers or error codes associated with them?

Go to device manager:

Right-Click device with yellow triangle > Properties > Device status area

You should find a error code within the device status area, which will help people on the forums, fix any associated problems.

Hope this helps,


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Hi.I have a laptop running windows 7 home premium.
Over the past few days something very strange has happened,When I open the Devices & printers page from the start method Its Blank nothing there I have a cordless mouse , And its connected to a home group.
The strange thing about it when I want to print a document etc I select the print method and it shows my default printer and my wireless printer on the drop down menu but nothing shows up in the Devices & printers page.
Have tried a system restore that didn't do anything.

Any help here please.

A:Devices & Printers Page

This seems to be a possible solution to the same issue:

Devices and Printers Dialog Box Empty - Microsoft Community

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I have two Smart Samsung TV's. The firmware and internet functionality is updated via my wi-fi, but I can't recall ever having and connection between the TVs and my Desktop or Windows Tablet. The capture below shows that 40" set grayed out (it is currently turned off), and the 46" set is currently turned on.

A:Why do my TVs appear in the Devices and Printers window?

This is the picture that should have been in my message above.

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Whenever I click devices and printers, the green loading bar gets to a certain point and refuses to load past there. It's been persisting for a few months now.

I've tried checking device manager and everything is working fine. I also went into bluetooth services & bluetooth support service and changed them both to automatic, but this didn't solve the problem either.

A:Devices & Printers not Loading

Welcome to the forum Hannaa,

Please run a system file check.

Run the System File Checker that scans the of all protected Windows 7 system files and replaces incorrect corrupted, changed/modified, or damaged versions with the correct versions if possible:SFC /SCANNOW Command - System File Checker

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Dear subscribers and moderators:
I can't access devices and printers, all I get is a green loading bar and nothing else.
The above not even from control panel.
Please advice.


A:Can't access devices and printers

Assuming you have a printer or 2 installed on this PC

Unplug them and try again. there may be a problem with one of your devices.

Also try, Search \ services.msc find print spooler, stop it and restart it then try again

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Answer Match 84.42%

My Devices and Printers won't load - most of the time. (When it isn't going to load, I get the green bar that goes on and on and on - and nothing happens.) If it doesn't load, I can't use the printer with my laptop. I have tried restarting the computer. Often, if I do this 2 or 3 times, the devices and printers will load and everything is fine. However, sometimes it won't. I need to fix this. It is extremely frustrating to take up to 30 minutes to start my computer with everything working.

I have read previous posts and have checked the Bluetooth setting. It has been set to automatic. I have tried resetting the Bluetooth setting, changing the setting and then resetting it - nothing is working.

I have a Dell Inspiron 1520 Intel Core2Duo CPU T250 @ 2.00 GHZ 2.00GHZ
2.00GB RAM
Windows 7 Home Premium 32-bit

This is just a recent problem. I have been having this problem for a month or so and am becoming very frustrated. Many thanks, in advance, for any help.

A:Devices and Printers won't load - sometimes

Hello muppie. Welcome to the forum.

The green bar is Windows looking for and discovering devices in your system. If it is hanging on discovery that strongly indicates a failed/failing device, corrupted driver, or conflicting drivers.

Can you take a look in your Device Manager and see if any devices show a yellow (!) symbol?

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Answer Match 84.42%

I downloaded the latest Windows update just a bit ago. When the comp rebooted I had an Adobe Flash update (which I installed). Rebooted, then opened Word to print out a document and it couldn't locate any printers. Tried to "Add printer" and got the error "The Active Directory Domain Services is currently unavailable."

Perplexed, I decided to check my printers in Devices and Printers--and it is no longer there! Not that I click on Devices and Printers and it is black--the Devices and Printers option is no longer there when I click on the Start menu.

I uninstalled the Flash update and rebooted but that didn't bring anything back. Do I need to uninstall the entire Windows update next (it was a big update).

I'm using Windows 7 32 bit.

A:Devices and Printers not showing up

Also, I went into Services to check the Print Spooler Service, and it is not listed at all.

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Hi there,

every time I clicked on my devices and printers section, it will never fully load. The green loading bar will only get so far then it would just sit there and not load anything. Also it won't load no matter which path I take. I have tried to research solutions for this matter such as I have tried putting my bluetooth on enabled, turning off my printer spooler and removing ccleaner but nothing has helped.

Can anyone recommend ways to fix this please???

A:devices and printers won't load

Open your command prompt and type sfc /scannow

Make sure you have the latest windows updates and service pack

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Answer Match 84.42%

I have two Dell Inspiron computers both running Windows 8 Pro. Why does the devices and printers screen show different icons for the same device on each computer.
For example the laptop shows my router as a drive but the desktop shows the same item as what looks like an old radio or a safe. Where is windows 8 getting these icons from and can I change them?

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Why is it that i don't see my network listed in that area of the control panel?
I do however see a wireless setup NETGEAR WNDR4300 RangeMax N300 Wireless Router, which i can't seem to removed. I right click, hit remove and nothing happens. And it says its connected. Which is weird because I'm not using wireless and the only thing which is using wireless is a tablet. Could that be it?
also the netgear modem is not plugged up, so any ideas what is going on?

I happen to believe the netgear thing listed if messing with my internet speed. Idk for sure, just wondering could it be. My internet drivers are from intel, so shouldn't the intel network thing be listed there instead of the netgear thing?

A:Devices and Printers Question

Hello and welcome GM now I am not real sure what you are seeing can you send a pic?

How to Use the Snipping Tool in Vista

See my pic and try clicking the See full map and what comes up.

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Answer Match 84.42%

Hi there,
on my Windows 7 my Devices and Printers keep loading. I enabled the Bluetooth support service but problem didn't solved. I don't have a Bluetooth device on my computer. Help pleases.

A:Devices and Printers keep loading

Try setting the Bluetooth support service to Automatic rather than Manual.

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Answer Match 84.42%

When I click on Devices and Printers in Control Panel, it takes forever to load so I just click on it again and now when I get into it, nothing shows up at all. Is there a way to fix this problem?

A:My Devices & Printers Won't Show Up

Quote: Originally Posted by Flava0ne

When I click on Devices and Printers in Control Panel, it takes forever to load so I just click on it again and now when I get into it, nothing shows up at all. Is there a way to fix this problem?

There can be many reasons, but one can be due to bluetooth.
Do this.

Click Start button, type services into the search program and files box. This brings up a list in the menu, select Services. This should open a list of local services on your system.., Find 'Bluetooth Service" and make sure it has started, right click and set to 'automatic' , Select "Bluetooth Support Service" and start, set to automatic ) This has been found to work in more than a few situations with your problem

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Answer Match 84.42%

I have a Win 8 (not 8.1) 32-bit installation and I can not get the devices and printers box to populate. The green bar across the top just keeps running. At times I can stop it, after a while, and I might see "2 devices" noted at the bottom, but nothing in the window. When it tries to populate, explorer.exe uses up to 99% of my CPU. I've run sfc /scannow a few times, always getting "Windows resource Protection did not find any integrity violations". I even booted into safe mode, and it still won't populate. I've read a few posts on the web that said to enable bluetooth, which I did, even though I don't have any BT devices, but that made no difference.
I just don't know what else to do. In order to access my printers, I have to go into Print Management. All my printers show there, and, of the ones I've tried, they still work - I can print to them from any program.
TIA for any help.

A:Devices & Printers will not populate

Anyone? Please?

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Answer Match 84.42%

I joined this site because the thread on this does not fix my problem.

I installed Win7 Professional and the devices and printers windows was loading just fine. Then I noticed that it wouldn't load at all, and just get the green status bar thing across the top of the screen. Here is what I have tried:

1. Restarted the Bluetooth support service which is the preferred fix, and that didn't work.
2. Created new profile, and the windows appeared. However, as soon as I added a network printer, though the printer works and I got no errors installing, the Devices and Printers window is back to the not loading situation.
3. I have downloaded Win7 specific drivers for the printer and still the problem occurs only when I add a network printer.

Edit: I did want to add this was an upgrade from Vista Business that I performed. I have not, and am trying to avoid, reinstalling the entire OS from an image on the server. I did use CC Cleaner when in Vista, but I wouldn't think that was the issue carried over to 7 when the devices and printers screen works until you add a network printer. Just adding more info and glad to be here!
I am on a domain, though I don't think that is the issue. My partner has the exact same rig I do and is connected to the same printers and he doesn't have this problem.


A:Devices and Printers not loading.

Updated information:

I completed wiped my machine and reimaged it with an image made from a clean install of Windows 7. As expected the Devices and Printers screen showed up without issue. I even added a network printer and things are fine, even after a reboot.

Now, awhile after the reboot, it's back to the same old thing again. Everything from the other articles are set right, but this is still a problem. I am installing EndPoint Encryption for the HD so that could be an issue. If anyone knows, please give me a shout.

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Hi Guys,

Have noticed others have had this issue but haven't found the answer yet - hence trying with my own thread.

PC has Core i7 950 3.1 Ghz X58A-UD3R mobo, Win 7 home premium 64 bit. Printer is Brother HL-2240D mono laser, connected to PC through USB. The printer software loaded normally and messaged 'device ready for use' or words to that effect. Drivers are up to date. OK....the printer works normally for most stuff: emails, word docs, Adobe etc, but will not print webpages. I have to copy text from the webpage and dump it into Word or notepad to copy it.

I thought I might need to do something in Control Panel/devices and Printers to sort out the problem; however when I select D & P all I get is a blank pane. Also, no printer shows up in Device Manager.

I tried a different Brother HL-2240 with the same result. Also, tried my printer on a friend's computer running Win 7 Professional and the printer appears in D & P and will print pages directly from the web.

Have contacted Brother support, but they ran out of ideas saying it's probably a Win 7 problem. So now I'm hoping you guys can suggest a solution. The two issues (unable to print from web and no-show in D & P) may or may not be related but hey, it's worth a try to get the device to at least show up in the right place.

A:Printer Not Showing Up in Devices and Printers

Welcome to our forum BlueDog888.
I'm not sure what a D&P is.
Can you print this page we are posting on at this time by just going to top of page and select File/Print?

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My printers and devices are not listed in the Devices & Printers folder. The devices work fine. Why are they not listed? Any help?

A:Windows 7 Devices & Printers Folder

Is there nothing there, or just some items missing? A screen shot might help.

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Answer Match 83.58%

When I go to Control Panel > Devices & Printers, it takes a good 20 seconds for the progress bar to move across the window and the Devices & Printers window to open.

How long does it take everyone else here? Is this normal?

A:How Long Does It Take to Open Devices & Printers?

Originally Posted by TV2

When I go to Control Panel > Devices & Printers, it takes a good 20 seconds for the progress bar to move across the window and the Devices & Printers window to open.

How long does it take everyone else here? Is this normal?

Looking at your specs could be your hard drive, which is slow, not windows 10. I have an SSD takes me about 2 secs and I show no progress bar at all. Their are much faster drives available then the one you have listed.

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Hey all,

Recently installed Win 7 Pro x64 and just trying to iron out some of the kinks. I had my printer installed and it was working fine but all of a sudden I couldn't get it out of "offline" mode. I read elsewhere to re-install the printer so I proceeded to remove the current one from Devices and Printers. After removal, the icon remained in there but was slightly transparent so I figured it would be gone after a reboot.

I then proceeded to attempt to re-install the printer in the same fashion as before. This is a printer I am connecting via wireless on my home network. I ran through the steps only this time I receive a message "The printer installation failed". So I reboot and when I return to Devices and Printers. I see the slightly transparent icon still there only this time there is a [00265e6483ef] after the name. I tried to remove this icon but nothing seemed to happen.

I have checked for any printers in the Print Management (in Administrative options) and also in Device Manager but found none. I've run CCleaner to clean out the registry and it found a bunch of errors which I fixed but still no luck getting the printer installed. I tried using Brother's driver removal tool which said it was successful, but again, not able to install the printer or remove the transparent icon from Devices and Printers. The printer model is Brother MFC-495CW.

Any help would be appreciated. Thank you.


A:Can't remove Printer from Devices and Printers

First thing is to try and do a System Restore back to a point before you started making changes.

Then, before you remove the printer from Devices & Printers, turn the printer off (or disconnect the power), then remove the printer, then restart to see if it is actually gone.

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Answer Match 83.58%

Ok, so ive been googling this for the past week and for the life of me I cannot figure it out.

I have 2 printers. One is an Oki Data Microline 320 Parallel Printer hooked up with a USB to Parallel adapter. The other is a Brother MFC-8640DN hooked up to another computer and then shared over a network. The oki has been hooked up and apparantly was working fine until I removed some programs and added the Brother.

I turned on the Bluetooth Support Service and set it to auto even though the computer has no bluetooth device hooked to it to communicate with other devices.

After doing various things to the computer ill have it start working and ill think its ok, however a day will go by and then it is not working again.

Removing both printers will still cause it to hang. There is nothing in the printer que for any of them either. It will work when i go in and remove the printers as well as the usb parallel adapter device occasionally. Otherwise it hangs and will not work. Im not sure why it will work when i remove all the devices and reinstall but then after a day its hanging again.

A:WINDOWS 7 x64 Devices and Printers Hangs

I may have when messing with the computer switched what port the parallel adapter was plugged in but i tested it and it will print when devices and printers does work.

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Answer Match 83.58%

i need to remove the mouse from devices and printers but i click uninstall and it says its removing it, the bar in uninstalling devices box just keeps going and nothing happens. i cant remove it from device manager since it does not show up.
how can i remove it?

A:can't remove mouse from 'devices and printers'

Is the mouse physically connected to the PC when you attempt this?

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Answer Match 83.58%

In the control panel , Devices and Printers is slow to open. Takes a 5 sec or more search but it does finally open and all the devices are there.

Any suggestions.

A:Devices and Printers slow to open

I have a HP photosmart 7760 printer. I uninstalled any old software. Unplugged the printer USB cable. In Devices and Printers removed 7760 printer. Waited a couple mins. Plugged in the 7760 printer USB cable. Win 10 prompted and installed the printer.
Now it opens almost instantly.

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Answer Match 83.58%

I have 3 printers installed on my system. All 3 are functional, but no longer are displayed in "Devices and Printers" nor in "Device Manager". How can I correct this problem?

A:Devices and Printers-Windows 7 Professional 64 Bit

try reinsatlling the software for one of the printers then connect to it, if it then shows in devices then try the other two.

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Answer Match 83.58%

I've been having this problem for a while now and it's only a issue now because I have printer issues. I'm running Win 7 Pro 64bit. Every time I bring up the Devices and Printers windows either through the Windows Icon on taskbar or Control Panel, it scans forever until I close the widow never to list anything. Any recommendations would be appreciated.

A:No items showing in Devices and Printers

you could check if the "Printer and Document service" is enabled in Turn on/Turn off windows features.

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Answer Match 83.58%

I have "four" printers installed - one Canon MX922 printer with wif-fi, usb2, pdf, and send-to-kindle drivers. Computer is a Dell XPS 8500 with Win 8.1 and all updates installed. In Control Panel, whenever I click Devices and Printers, I get a progressing green line at the top of the screen. This goes on for about 1 minute before the screen populates. Not life-threatening, but certainly an annoyance. Can anyone help me get rid of the green line? I have tried unplugging and replugging suggestion in another post, with neg results.

A:Win 8.1 Green Line in Devices and Printers

Go to Search and type Services.msc and press enter. Find Bluetooth Support service double click it and set the Startup type to Automatic and Start the service.

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This is very frustrating.

A:Devices and Printers is completely empty !!!

I found a fix in another Windows 7 forum.

When selecting Devices and Printers (Device Stage) in the menu the progress bar would take forever and never display anything - just blank.

Finally discovered it was actually a bluetooth issue in services.

THE FIX at least for me..

'Bluetooth Service" and make sure it has started, right click and set to automatic
"Bluetooth Support Service" and start, set to automatic

This fixed my issue, hopefully yours as well..

Originally posted by slappydog

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Answer Match 83.58%

Tech Support Guy System Info Utility version
OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 64 bit
Processor: Intel(R) Core(TM)2 CPU 6320 @ 1.86GHz, Intel64 Family 6 Model 15 Stepping 6
Processor Count: 2
RAM: 6077 Mb
Graphics Card: NVIDIA GeForce 9500 GT, 512 Mb
Hard Drives: C: Total - 238464 MB, Free - 167587 MB; D: Total - 166884 MB, Free - 100527 MB; E: Total - 238443 MB, Free - 91378 MB; F: Total - 71529 MB, Free - 11552 MB;
Motherboard: Intel Corporation, DG965WH
Antivirus: Microsoft Security Essentials, Updated and Enabled

The NEW problem is that when I click on Devices and Printers, no ICONS appear. When I want to print, both printers are available as well as PDF printers.

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Answer Match 83.58%

Tech Support Guy System Info Utility version
OS Version: Microsoft Windows 7 Professional , 32 bit
Processor: Intel(R) Core(TM)2 Duo CPU T8300 @ 2.40GHz, x64 Family 6 Model 23 Stepping 6
Processor Count: 2
RAM: 3054 Mb
Graphics Card: NVIDIA Quadro NVS 140M, 128 Mb
Hard Drives: C: Total - 88420 MB, Free - 24264 MB; E: Total - 476937 MB, Free - 102207 MB;
Motherboard: LENOVO, 6459CTO, Not Available, VF1EL82L10V
Antivirus: Kaspersky Anti-Virus, Updated and Enabled

A:windows 7 cannot find devices and printers

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Answer Match 83.58%

Hello, I am new to forums in general and wondered if anybody knew how to fix an issue I am having currently.

For about a week now, I have had nothing in my devices and printers window except for the computer itself. I have several printers installed, and normally my keyboard and webcam would appear as well, but they suddenly disappeared and I haven't been able to get them back.

I have tried several solutions:

Restarting "Bluetooth Support Service" - did nothing. (It suggested I restart "Bluetooth Service" as well - I don't have a "Bluetooth Service" though )
Restarting the "Print Spooler Service" - did nothing.
Restarting the computer - did nothing.
Removing all printers so at least I would see the other devices - did nothing.

I have read that it can be caused by something to do with the same driver being used across devices or accounts the only solution being to delete and re-create the user accounts, but I would like to know more about this before I go and mess with user accounts

I have been through many forum threads and haven't found a solution as of yet.

Any help would be much appreciated.

A:Devices and Printers only displays the computer itself, nothing else

whether it shows in device manager?

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Answer Match 83.58%

This is going to be long and drawn out, but this is killing me and maybe you can help me.

I work in a business environment. I have network and local machine administrator rights. Meaning, I have full control of everything. I ran into a problem a number of months ago where my Devices and Printers screen would appear, but then it would never load the devices. here is a screenshot of what happens.

Now I searched the net for some answers and I found an article that says that people have this problem when the Bluetooth service is not running. Well I started mine and the same thing happens. I logged into a different user i created on the same machine, and initially the Window comes up fine, but later on it does the same thing.

This happens both on a Windows 7 32 bit setup and a Win 7 64 bit setup.

Well, I finally found the source of the problem, at least as far as I'm concerned. We use McAfee Encryption for PC and Encryption for Files and Folders. It's only when I install the latter of the two that the issue occurs. The latter of the two btw, is a policy that forces encryption on any USB storage device inserted to the PC. So you are thinking "Great, report it to McAfee." Problem is, I did, and they tried to replicate the situation and they cannot. We ran down the list of options that we both had running and they were and are identical.

So either at this point I'm thinking one of the two is occurring.

1. McAfee has not ran into this problem and my report... Read more

A:Devices and Printers fails to load.

no takers?

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Answer Match 83.58%

When I go into the control panel and click on Devices and Printers, the green bar goes across the link name at the top of the window but I never get the devices and printers window. Help pls.

A:Link to Devices and Printers is broken

Try this.
Start Orb. Then tick on Devices and Printers.

Use this Tutorial and let us know what the results are.

SFC /SCANNOW Command - System File Checker

Some more information that could help.

Set Program Access and Computer Defaults - Enable or Disable

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Answer Match 83.58%

Hello, maybe this is a very stupid and paranoic question but i have a pc and a laptop both with Windows 7...

Whenever i enter to Devices and Printers on the laptop it enters immediately but when i do the same in PC (which is way more powerful machine) it enters but has a little (i mean little LITTLE, almost a second xD) but still noticeable delay...

So my only guess right now to explain that behaviour is because PC has more usb devices attached to it (3 usb devices), 2 monitors, also the default Fax and XPS printing icons..

Is that correct, im being too paranoic??

PS: Please post if you have many devices and you have the same behaviour

ty in advance

A:Devices and Printers Menu Delay???

I would say yes, because more devices, means more icons to load and more connection statuses to verify.

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Answer Match 83.58%

Ok, i love this feature where w7 recognizes my hardware and adds icons to match ,however not all my products model numbers are available thus rendering the feature useless for external h drives etc.
Question:- is is there any way to give the system this information or to change the default icons manually?

A:Devices and printers in start menu

You would need to change the DDORes.dll file in a program like resorator.

If you got to Customization and look at the sticky Custom Themes,Icons and Start Button you will see some sets from Mr Grim.

But im sure if you pm and ask Mr.Grim he can give you the exact icon in DDORes.dll that changes the Icons in printer and devices,as i dont have a clue.


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Answer Match 83.58%

How to change icon in devices and printers ?
Is there an easy fix or step by step guide or even tutorial somewhere ?

A:How to change icon in devices and printers

Are you talking about these icons?
If so they are in the DDORes.dll in both C:\Windows\System32 and C:\Windows\SysWOW64 for 64-bit
You should work on copies of the .dll on your desktop using a resource hacker of some kind. After you have made your changes you will need to take ownership and give yourself permission so you can rename the old .dll and replace it with the new one
look at post #6 in this thread and it will tell you how
Basic Networking Information
if you need more info or help let me know.

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Answer Match 83.58%

Hiya, have created my custom icon librarys, opened DDores.dll with Anolis.Resourcer 0.8.8 an found the icons i wish to replace but it wont change the icons.. help please..

A:changing devices and printers Icons..

i also want to change my nokia n95(4gb) icon in device stage and taskbar because windows show regular icon .

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I want to be able to customize icons that appear in Devices and Printers. I also want to hide or reclassify some of the items appearing there.

I want to customize how icons appear without modifying the DDores.dll which holds all the generic device images. I am well aware of changing devices and printers Icons.. thread. Devices and Printers can download images for some of the devices. Where are those saved? How can I make use of this for the devices that do not get a download?

Also I have a Sidewinder Strategic Commander. This device is somewhat ancient but works fine (installing it is a bit tricky). This device appears as an "unspecified" device. I'd prefer to recategorize it as a gaming/input device.

Also the same device appears twice in Devices and Printers once as "Microsoft Sidewinder Strategic Commander" and second as a virtual "HID Keyboard Device". It is the same device so I wish it to appear once.

A:Customizing Devices and Printers icons

Hi Cat...

I'm in the same boat... Ive read several threads here on the topic but all so far are cryptic and/or incomplete.

Does anyone know how or where a tutorial is on changing the default icons in the Devices and Printers area? I'd like to change the BORING Computer icon to one thats an image of my actual PC... ?????

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Devices and printers window is totally empty i could not able to find any printer icons in windows-7 32 bit oS. but all the printers are working fine whenever we are giving prints from the documents we can get the print outs without any error only that all the printer icons were disappear from that folder, Meanwhile I can view all the printer icons in print management.exe, i have checked the services from services.msc
1. print spooler services and
2. Blue tooth support service are running with startup automatically

please help

thanks in advance

A:Windows-7 Devices and printers empty

7 can hide icons if not using if certain settin gs are enabled

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Answer Match 83.58%

I go into devices and printers and i keep getting a yellow quotation on my desktop computer icon... I've tried troubleshooting it but it says apply this fix i do that and it keeps saying that over an over and it is also called unknown device and it says unknown device don't have a driver How do i fix this ??? also i tried device manger updating and it never helped...

A:devices and printers area problem

Hmm, it seems like just having something wrong with your drivers (even ones you don't need anyway) might make it do that. Unless there is an actual problem with your computer, you can just ignore this. But if you want to fix it, just know that this is a very generalised way of informing you that something needs troubleshooting. It is just a matter of figuring out what.

What make and model computer do you have? Did your computer come like that, or did you upgrade your computer from a previous operating system? Even though Windows Update can't find your driver, you may just be able to go to the manufacturers website and grabbing it from them to solve the problem.

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Answer Match 83.58%

As per title.

This issue comes up time and time again with fresh Windows installs but I have yet to find a real solution other than reinstalling Windows again and hoping that it works.

So tell me, is there a way to force Windows to reset the folder's info/icons and download the nice ones?

I don't want to customise or do it manually - I just want Windows to do it the way it's supposed to.


A:Devices and Printers Icons won't update


I'm also finding that the devices that aren't updating to the nice icons don't even have a folder and info in C:\Users\MyUserName\AppData\Local\Microsoft\Device Metadata\dmrccache\en-us

Really annoying and no one in the world seems to know why this happens or how to fix it.

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Dear users,
There is no way I can access devices and printers, not from control panel or start menu.
I've tried all I could find up to now with no success.
Please help.
Win 8 pro

A:Solved: Cannot access devices and printers

14 more replies
Answer Match 83.58%

Hi guys, well I'm having issues with my win 7 laptop after resetting it. My video card is not been recognized and also does my ethernet and something called PCI Simple Communications Controller.

My graphics card is ATI Mobility Radeon HD 5650.

I'm posting because I have read thousand of people posting in this forum, it really helped me with many stuff but I can't find a solution for my problem and I'm running out of patience. Ethernet and the other one simply says it has not the drivers. Now the funny thing is that I downloaded all drivers from Acer and AMD. Including ethernet and graphics. It says I have the last driver.

Can someone help me? I will really appreciate if you explain yourself step by step to how to solve it.
Attached to this post you will find:
Specs of my pc by Piriform program.
"Devices and Printers"
DXDIAG first and second page

A:Devices and printers yellow triangle - everything should be ok but...

Quote: Originally Posted by ruyjerko

Hi guys, well I'm having issues with my win 7 laptop after resetting it.

Can someone help me?

From your screenshots, I believe you have an Acer Aspire 5740 laptop. You've done a reinstall of Windows from scratch, and you're now missing some drivers.

I believe you can get the Acer-provided drivers for your 5740 by going to the Acer download site and entering "Aspire 5740" in the product. If you haven't gotten all of these drivers downloaded and used them as part of your Windows reinstall, you need to.

In particular the "chipset" driver will most likely solve your "PCI simple Communications Controller" issue. The "Ethernet" problem will be addressed by the LAN driver. And the "graphics card" problem will be addressed by the VGA-ATI driver.

Try this. Most drivers may be automatically installed during the Windows reinstall by Windows Update. But other drivers need to be retrieved from the vendor site, as these appear to be.

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Answer Match 83.58%

Currently and for about three days, I noticed that the Devices and Printer display indicates that I have a problem with my USB reader. Has the yellow fault symbol. Doesn't know why, and neither do I. My USB reader which is a multi device reader and the cases buit in front port and the devices hooked to USB all seem to be working fine.
Can anyone direct a course of action to identify any problems? Remember to type S l o w ly.
Thanks for any assistance.

A:Devices and Printers states problem with USB

Can you post a screen shot of Disk manager & Devices and Printers?

Screenshot tools.
Screenshot with Paint
Screenshot and Upload using MWSnap
Fscapture free download

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Answer Match 83.58%

The following is an extract from from an Article by Paul Thurrott on his Review of Windows 7

"Devices and Printers Tool
I mentioned this feature in my Windows 7 Beta review, but I'd like to point out again that it's not just Device Manager for Dummies: This new Windows 7 feature can actually find and fix problems with your PC. And it really works. I've used this feature to find missing drivers on two different PCs now, and in both cases a similar search via Device Manager netted no lover at all.
Here's how it works. Launch Devices and Printers (use Start Menu search) and locate any devices with a yellow bang graphic on its icon. Right-click and choose Troubleshoot to launch one of Windows 7's stealthy new features: A troubleshooting infrastructure that links back to Microsoft's data center to always provide the most up-to-date help. The troubleshooter will detect the problem and look for solutions. And while I can't claim a 100 percent success rate quite yet, it's certainly worked better than device manager: I found a biometric driver and fixed a Bluetooth problem on my laptop, and found a system management bus driver on my desktop using this tool. Nice!

A:Windows 7 Devices and Printers Tool

I tried this on the SM bus controller item. As stated elsewhere, it is fine in Vista no driver needed, but in seven it shows the warning symbol. Everything seemed to work fine, but when I was done, no keyboard. Went to device manager and one of the USB controllers now had a problem and the SM bus controller still had the same problem as before. Rebooted and was back to where I started. Sometimes it breaks things instead.


5 more replies
Answer Match 82.74%

Hi everybody.

Quick question.

Are the icons in the Devices and Printers window (Device Stage) replaced immediately upon any system update, or do they just show up and get replaced at random whenever Win7 feels like doing it?

I recently did a fresh install of Win7 on two different machines (Ultimate x64 on one machine and Enterprise x64 on another) and the devices listed show the stock icons even though the drivers for those peripheral units are installed... All "Update" settings are set to recommended and automatic on both machines.

Weird thing is before I re-installed Ultimate on the first machine, the true icons showed up in Devices and Printers for my monitor, keyboard (MS keyboard), Canon scanner, Brother printer... I didn't quite pay attention how/when that happened, but I was pleasantly surprised with the extra access I had by just clicking that life-like icon.

Now, since the re-install, all I get are the stock icons.

Funny thing is when I hit "Properties", say - for the keyboard, which is a Microsoft 3000 kbd, the info simply reads: "Unknown Manufacturer", "HID keyboard Device". The MS drivers are installed though.

Same thing for my monitors (Dell 2209WA). Windows downloaded the drivers, but the properties info shows the monitor as "uknown manufacturer". How weird is that?

Something I'm missing???? Or is this Device Stage fubared somehow?


A:Devices and Printers icons (Device Stage)

Hello Steve,

You need to make sure that you have either step 3 or have Replace generic device icons with enhanced icons checked in step 5 in the tutorial below first to allow the icons to be changed. I have not noticed any pattern as to when it decides to update the icons. Usually after X times of running Windows Update.

Device Installation Settings

Hope this helps,

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Answer Match 82.74%

 i have bluetooth headphones called Remax RB-T7 i try connecting it to my laptop, it connects but the problem is that the headphones apears to be as wirlesskeyboard and there is no sound at all coming out of it i try connect it to my phone and it run normally can any one help me or guide for what should i do thanks

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Answer Match 82.74%

Now Default View Is Large Icons

I Try to Change Default to Small Icons Like This.

But When I Re-Open Devices And Printers Windows. Default View Is Back to Large Icons [It No Remember Small Icons View Follow I'm Settings Before]

A:How-to Change Devices And Printers Default View

That should work. Here's something to try, see if it will work. Restart in Safe Mode

Safe Mode

Navigate to Printers and Devices. Set View to Small icons, set Sort by to Name, set Group by to Classification

Restart and see if the settings stick.

If not, I'd run the System File Checker

SFC /SCANNOW Command - System File Checker

Rebuild Icon Cache

Icon Cache - Rebuild

Clear and Reset Thumbnail Cache

Thumbnail Cache - Clear and Reset

A Guy

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Answer Match 82.74%

Using Windows 7 Professional, Service pack 1, Pentium® Dual-Core CPU, E5200 @ 2.5Ghz, Installed Ram 5.00 Gb, 64 -bit Operating System,
I have two printer Samsung 2510 and Epson Artisan 810. If I do a file print while in a browser I can select either printer and print.
But if I wanted to share a printer and go to the Devices and Printers folder, that folder is empty?

I first noticed a problem when I inserted my SD card from my digital camera to edit the photos I had just taken, normally I insert the card and then Windows pops up a menu asking if I want to Open etc..
But this time that Window never popped open, I can go to another computer and see the SD card and pictures.

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Answer Match 82.74%

I have a problem with my iPhone 5s/iOS 9.2.1 in Windows 10 Pro x64 Build 10586.71, as shown in the pictures:

Although everything works OK, i.e.
? iTunes v. recognizes it, backs it up and syncs it
? I can see its content from Windows Explorer
? and in Device Manager has the latest drivers for both Apple iPhone & Apple Mobile Device USB Driver

the iPhone is shown in ?Devices and Printers? under Unspecified Devices.

Is there any way to fix that?

Any suggestion is welcomed... except from in-place-upgrade - that goes to my dear friend Shawn Brink, he knows why!


A:iPhone shown as Unspecified in Devices and Printers

Hi Dimitri,

Not sure if this is a help but my iPhone 6/iOS 9.2.1 shows in 'Devices & Printers' as well as 'This PC' identically to your 2 screenshots.....perhaps that is intentional?

I guess this jars on you (it does with me). I would like to see it suitably listed as say 'Portable Devices' or 'Mobile Devices' and displayed with appropriate custom icons

If it transpires that this is correct, perhaps the forum Gurus could suggest how we might customise Windows 10 to display them in a more 'visibly appealing' format......

Any thoughts guys???

PC Pilot

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Answer Match 82.74%

Hello all,

I need to access devices and printers directly without through control panel because i am a domain client who has no rights to open control panel.

My OS is Windows 8.1

Any help in this regards would be highly appreciated.

Thanks in advance


A:How to open directly Devices and Printers windows 8.1

My requirement has been fulfilled by below URL

Thanks a lot "Brink Sir"

Devices and Printers Shortcut - Create

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Answer Match 82.74%

I have a fresh install of Windows 7 Ultimate 64 Bit Edition....after installing everything and running Windows Update over and over until everything was installed, I opened Devices and Printers, it asked me if I wanted Windows to download driver software and realistic icons for my devices....I chose Yes, do this automatically which was recommended. After doing this and rebooting from all of the Windows Updates installing earlier, it displayed incorrect icons and even renamed the model of my computer from a tower computer to a laptop computer...the icon changed to a laptop icon. My computer is definitely a tower computer. Dell XPS 420. Is there a way to change this back to what it was?

A:Devices and Printers not displaying correct icons...etc

I don't know, but it's harmless. This part of Windows has never worked perfectly for me either, and I built my own computer. So, it's just free entertainment provided by Microsoft.

2 more replies
Answer Match 82.74%

Hi all, I am having a bit of trouble figuring out why the 'computer icon' in Devices and Printers looks wrong

I have uploaded an image of it and the computer appears as a 'blue box'

any ideas?

I am using a Coolermaster N200 case with an ASUS H81M-E mobo..

A:Devices and Printers - Computer Icon looks 'wrong'

It's probably an OEM icon designed by ASUS. I wouldn't worry about it, though it does seem to be an odd choice for an icon.

Manufacturers often design their own icons for the Device panel. In mine, my two printers look exactly like they do in real life, not the standard Windows printer icon. It's pretty common.

8 more replies
Answer Match 82.74%

I have two identical BT headphone sets that show up on the Devices and Printers page as the same name. Is there a way to rename one of them? I could rename one in the Sound properties box, but it did not change in the Devices and Printers page or when I click on the Connect tile in the right side bar. These two locations still show both with the same name.

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