Tech Problem Aggregator

Outlook Express "Warnings"

Q: Outlook Express "Warnings"

I recently started having a very strange problem w/my outlook express (v6). I have 2 identities and it is only affecting one of these identities, the other identity is problem-free.

Here is the problem:

When I send an email, the send/receive box that pops up tells me that i have an error ("Some errors occurred while processing the requested tasks, etc"). However, the area under the "errors" tab is blank. The message which I was trying to send then remains in the outbox. The message is then resent whenever Outlook sends/receives mail. I have to move the item from the Outbox to "Deleted Items" or "Drafts" to stop outlook from constantly resending the message. I cannot move the message to "sent items," if i try to do so it tells me that an error has occurred.

Does anyone have any idea why it would start doing this?

To make matters more confusing, the problem first started only w/messages that had attachments, then every message, and yesterday, 3 or 4 messages actually didn't have this problem ( i send dozens to hundreds of messages a day), but now it's happening to every message again.

Any suggestions would be greatly appreciated!

A: Outlook Express "Warnings"

Hi khakikupkake

Welcome to Tech Support Guy Forums!

Keep your Inbox empty!
Move messages you want to keep to folders of your own creation in Outlook Express.

Outlook Express is probably due for some maintenance.
Close all windows.
Open Outlook Express
File > Work Offline
Click on the Local Folders folder
File > Folder > Compact All Folders
Walk away from the computer until the process is complete.
Avoid starting this process if the possibility of a power outage is imminent such as a thunderstorm in progress.

Should the compaction process ever be interrupted, restart it before accessing any folders and allow it to finish.
Send yourself a Test message to see if there are still problems.

If the messages are still stuck in the Outbox:

Enable Show Hidden Files and folders

Open My Computer,
Tools > Folder Options > View tab,
under Hidden Files and Folders, verify Show Hidden Files and Folders is selected.
Remove the check mark for Hide Extensions for known file types.

Move any messages you want to save, out of the Outbox folders, check both Identities.
Close Outlook Express.


Start > Search > For Files or Folders > All files and folders,
In the field for: all or part of the file name
Key in:
Below that, click on More advanced options
in the field: Type of File, select (All Files and Folders)
place a checkmark in:
Search system folders
Search hidden files and folders
Search subfolders
click Search

Locate the: Outbox.dbx files and rename them Outbox.old
There should be two since you have two Identities.

Restart Outlook Express with the Problem Identity.
Send yourself a Test message, the first message without an attachment.
If that is successful, send yourself a Test message with an attachment.

Let us know if that works or not.

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Answer Match 85.68%

hello there.

certainly hope someone can assit, though it'll probably turn out that the answer was under my nose all the time.

i'm wanting to set up a group of email subsribers, but which to keep their email details private.

is it possible to set up an 'undisclosed recipients' email group in outlook 6? and if so, how? i've taken a look through the 'help' topics index, but don't seem to be able to find anthing related to my query.

a dumbed down, step by step solution would be greatly appreciated!

with thanks

jade eyes

A:Setting Up "Undisclosed Recipients" email group in Outlook Express 6

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When Outlook Express is opened, every e-mail that was sent "return reciept requested" causes Outlook Express to try to send a return receipt, which then fails resulting in an error message.

OE ignores all changes to the "return receipt" functions and continues to try to send them even before they are opened; when the mouse hovers over the particular e-mail.

A recent malware infection (which has been removed) caused a change in the registry and turned off Task Manager (which has been corrected). I suspect the problem with OE is also a registry issue, but cannot Google any information on this specific function or issue.

Two questions:

1. Is there a registry entry that controls the fuction of OE's "return receipt" function ?

2. If OE is uninstalled & reinstalled, will the stored e-mails be lost ?

An aggravating factor is that sbcglobal does not have a configuration setting to prevent duplicate e-mails from being downloaded and a recent change to the e-mail account by sbcglobal has resulted in the messages being duplicated 2 and 3 times in OE, and it is attempting to download another 4000 ( ! ) more, which will also all be duplicates.

This "return receipt" problem is preventing the ability to delete the duplicate & unwanted e-mails, so OE's functionality is reduced to nil.

Also, is there a static limit to the number of messages that OE can store & manage ?

A:Outlook Express Hangs on "Return Receipt Requested" E-Mails

start by clearing your outbox

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The other day I realised I hadn't seen the Outlook Express 'compact messages' pop-up for some time. Sure enough, when I checked my recycle bin, the most recent bak files were at least 3 weeks old when I usually have to compact once a weekish. I did a manual compact and this worked ok. But, curious, I've been keeping an eye on the compact count check in the registry to see what happens when it reached the 100 mark. And it never reaches the 100 mark. The highest I've seen it is at 19, when suddenly it reverts to zero, seemingly of its own free will. Yesterday it was reading 5 and then when I checked an hour later expecting to see 7 or 8, it was reading 2! Needless to say, I don't touch anything in the registry, - just look.
I've been Googling this but I can't see any references to this particular behaviour anywhere. As I said, I can compact manually but I'd prefer not to have to. I am a bit worried that my OE might be corrupted. Any ideas anyone?

A:Outlook Express "Compact count check" behaving oddly.

Just when you think you've heard everything, I must say that's a new one on me.

Compacting is Identity specific, so I would think the problem would be in your current Identity (of course a lot of people would look at your problem as a solution to out of control compacting ).
You could try creating a new Identity and see if it does the same thing.
If the compacting works properly in the new one, Import your mail from the old Identity.

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Im not sure if this will completely take care of the problem listed by the OP, bu when i searched Google for "disable outlook in firefox" that thread was the first thing that popped up. I have found out how to change the mailto: action in firefox (3.5.7) to stop outlook from opening.

find "mailto" in content type column, and click the drop down box in the action column. There you can select from several mail clients including gmail.

This same procedure can be used to select which application opens most relivent file types.

hope this helps. and sorry if i dug up an old post for no reason.

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ok, so I cleaned up all the old programs that I do not use any longer and deleted them from the control panel, add/remove programs, rebooted and about a day or so tried to open up outlook express. the program opened up but I can not "Expand" an email by double cliking it OR I can not even reply to an email as I get the attached screen shots of the error messages I recieve.

I did have this problem a while back but for the life of me I can not remember how it was corrected.

are you able to assist?

thank you

A:Outlook Express - Not working, "Address book not found" message

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Whenever I click on a link in an email in Outlook Express 6, a Program Not Found dialog box opens up, and says Windows cannot find dustingforfingerprints (which I believe is some sort of blog thing one of my kids has), and it also says This program is needed for opening files of type 'URL: http protocol'. Then it prompts me to enter the location of dustingfingerprints. I guess it thinks this is the program to enter weblinks?


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I am getting ready to install windows 98 again on my new system, and I'd rather not have to re-enter all my email addresses into the address book. Anyone know how to save this file? I've checked out several files marked "address book," but none of them seem to store my addresses.


Windows Haiku:
Your file is missing.
It may have been important.
But now it is gone.

A:how do I save "address book" file in Outlook Express

I am not postitive but i think they are saved in .WAB or .CVS files. With OE open you can go to files>export>address book and i think that it can be saved to a floppy. I tried it as a .cvs(comma separated values) and saved it to floppy which when opened looked like an Excel file. I tried the other option but had no option i could see to save it to a floppy and even though it said it was exported, i dont know where it went.

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I have started facing a strange problem recently. I re-installed windows 2000 and tried SP2 and ie6 updates but problem still persists.

On pressing key "L" anywhere, it launches outlook express as a side-effect. This is true even when some other application is open and in focus. The opened window shows inbox folder in place of default home screen of outlook express. I have noticed that in folders pane in outlook express, pressing L selects Local Folder and pressing it again selects Inbox. However, in this case the window with inbox is opened out of nowhere. I tried by deleting files from profile that may cause this (Like shortcuts) and also checked with a new user but in vain. One thing I have observed is that when I use on-screen keyboard, L key is working fine. This makes me think that it is not a shortcut recognized by explorer. I checked keyboard with other operating system in my dual-boot configuration and it is working fine there.

I am not able to work in windows 2000 because of this problem. Any help would be appreciated.


A:Outlook Express launching on pressing "L" after fresh install

Hi pymehta

Welcome to Tech Support Guy Forums!

I tried by deleting files from profile that may cause this (Like shortcuts) and also checked with a new user but in vain.Click to expand...

Meaning that you created a new User Account and the L key still persists in starting Outlook Express?

It is definitely the On Screen Keyboard.

Ugh, tried to duplicate your problem and I was successful!
My keys affected were e, f, l, m, r
Outlook Express was not opened with the L key, it went to the Welcome Screen!

On the On Screen Keyboard, I clicked the key that looks kind of like a calculator, between the Win Key and the Ctrl key.
Right side of the Space bar.

I don't know if I am out of the woods yet.
Until the On Screen keyboard actually let me type in this window, I clicked that key about four times.

Let us know what happens.

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Hello eddie,

I am just not able to access Windows Update - haven't been able to for ages. Have posted about it on the site before. I get a "done" message "but with errors on page" and then an error script. Anyway, re security fixes not being accepted because "IE6 need to be installed". I do have IE 6, as I said, and here is the version:


Thanks for any light you can throw on this matter.

A:Latest "critical" Security patches: ... Oct 10: Outlook Express


It says:

The fix for this issue was included in Windows XP Service Pack 1, and in Internet Explorer 6.0 Service Pack 1.

Now, you have IE6 SP1:

6.00.2800.1106 Internet Explorer 6 Service Pack 1 (Windows XP SP1);EN-US;q164539

So, it looks like you should have the update already. But, you should be able to check either via the Help again, or

To verify that the patch has been installed on the machine, open Internet Explorer, select Help, then select About Internet Explorer and confirm that Q328676 is listed in the Update Versions field. Alternatively, from Outlook Express select Help, then select About Outlook Express and confirm that the msoe.dll matches the version called out in Q328676.


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A friend clears the "blocked senders" list in OE, but they are mysteriously put back!

Why might this happen? Is there an "infection" that is known to do this?

Many thanks, {redoak}

A:Solved: Recurring "blocked senders" in Outlook Express

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Hi, I just got a new laptop and I'm trying to export/import my address book from Outlook Express. When I import the addresses it only imports individual names and not "groups." It there a way to import groups as well? When I exported the address book from the old laptop I used the "text file (comma separated values)" option. Is this the right one to use?


A:"Outlook Express" Export/Import Address Book

Hi 2praisehim

No, it will not Export the Groups, you will need to recreate them.
The .csv file is the best backup, this format makes it available to Import to other programs.

As an alternative, you can make a copy of the .wab file and copy it over to the new computer.
To find the location of the original Address Book,
Open the Address Book in Outlook Express:
Tools > About Address Book
The directory will appear along with the name of the .wab file, which usually is the User Account name.wab

Navigate to that directory and copy the .wab file.
Copy the .wab file to the Desktop on the laptop,
find the location of the Address Book for Outlook Express,
Check this directory on the Laptop,
C:\Documents and Settings\User Account\Application Data\Microsoft\Address Book\User Account.wab
rename the .wab file to User Account.wab.old
Copy the backup .wab file to that directory and rename it to the same name as the current .wab file: User Account.wab

In Outlook Express, click the Address Book icon to open, the replaced Address Book should appear.

Let us know if that works for you or not.

This link has more information on the Address Book for Outlook Express:

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Last night a popup message from McAfee told me that Dell Security center was trying to access the internet. I was in the midst of downloading and reading email, and being a dummy, I gave one-time permission.

Soon afterward, I began to suspect a virus, as I received a virus notification popup and an email from my ISP re: a deleted virus. As I was deleting items from my inbox, Outlook Express froze. I tried restarting, and OE hangs on the inbox and hogs 96%+ system resources.

This morning, my ISP program showed an error and my Antivirus was corrupted. I did a system restore and redownloaded the antivirus, which solved my problem with getting on the 'net. I've scanned and come up with nothing and downloaded a special scan and remove tool (Stinger) from McAfee for the virus it warned me about yesterday....Sober, I think. But still, OE hangs up on the Inbox and I can't read or remove or access the toolbar. It says "no email selected."

Any ideas?

A:Outlook express "Hanging" problem -- won't open completely

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Answer Match 85.26%

My operating system is Windows XP and my email program is Outlook Express. It's always worked fine, until about two weeks ago, when I try to delete mail in my Inbox, they don't delete. When I click the "delete" button, it appears to mash down like it's supposed to, but nothing happens. I tried going to the "" site to install their IE6 Service Pack, but got the message "Setup has detected a newer version of Internet Explorer already installed on this computer. Setup cannot continue." Any ideas?

A:Outlook Express Inbox "delete" button broken

Welcome to TSG!

You could try going to your Control Panel > Add and Remove Programs Internet Explorer and use the "Repair" option there.

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I have outlook express 6 for a email client, I was getting reminded to compact my email messages every one in a while so I said yes and let it compact my messages ... now I don't seel any email other than new email that has come in since I compacted the mail. Does anyone know how to get my messages back ... please help

A:recovering lost email in outlook express after "compacting"

Hiya and welcome to Tech Support Guy

I've moved your thread to Web and Email for more response

Have you tried to see if there are any bak files in the Recycle Bin:

Make sure Outlook Express is not running.
Open the Recycle Bin on your Windows Desktop .
Locate the ".bak" files corresponding to the Outlook Express folders you want to recover.
The ".bak" file will be named like the folder in Outlook Express.
To restore a folder called "Archive", look for "Archive.bak", for example.
Click on the ".bak" file with the right mouse button.
Select Restore from the menu.
Locate the file in Windows explorer and open the folder it's contained in.
Drag and drop the ".dbx" file corresponding to the Outlook Express folder you want to recover to your Desktop.
In the Outlook Express store folder, click on the ".bak" file to be recovered with the right mouse button.
Select Rename from the menu.
Change the ".bak" file extension to ".dbx".
If the file was called "Archive.bak", for example, make sure it is named "Archive.dbx" now.
Open Outlook Express.
If your emails have been recovered, delete the ".dbx" file you moved to the Desktop.

Also if you do not find the files in the above location search your computer for *.Bak



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This should be a basic question but I could not find the answer in Outlook Express Help. Using Outlook Express. When I send out a group email, is there a way to just have the name of the group in the "TO" box, for instance "Friends" At present, Outlook Express spells out each and every email address and this upsets some recipients.
Thank you.

A:Solved: Keep "TO" addresses private when sending a group email in Outlook Express

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I use the "Outlook Express" for my email for years, no problem.
I had been using ISP for my email server and have my own email account set up, so far so good.
I had checked the box "delete from mail server after deleting from trash" and it works out just good. This is because, no need to log-on the mail server each time to clean up the read emails by hand, this way could release enough space for receiving email. Is because the ISP charge on over-quota space for emails, or just will block excess emails over the allowed space.
The problem started, when a friend told me could set the email folder away from the hard-drive C, I set it as per his suggestion. Then, the "auto-cleaning function" stopped performing.
I asked the ISP and was told because "Outlook Express" is designed by Mircosoft Inc. so they could not help.
Then, I set it back to the "defaulted folder", but the function could not be recovered.
This is quite annoying that I have to log-on the email server and clean up the emails daily by hand.

A:Outlook Express "Auto Delete" message problem in the mail server

This thread was posted on 3-Mar-2010, and were read by almost 100 visitors.
Is it really NOBODY could tell how to solve this problem ?
Then, this is really a big problem !

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Running Outlook Express 6.0 on Windows 2000 all latest service packs and updates for both. Also installed is Outlook 2003.

Outlook is used for Office e-mail and can not be removed.

OE6 is used for personal e-mail accounts and News group access which is required for job support.

I have 2 e-mail accounts set up in OE6 and the "Leave a copy on server" checkbox is supposed to be checked all the time for both accounts. On average about once a month the box becomes unchecked on one or both accounts. This is a problem because quite often I will read and delete e-mails thinking that the e-mails will be retrieveable at home from the server. When I find that the e-mails are not on the server I can look back at the office and find that "leave a copy on server" check box is unchecked. I am the only one with access to my machine and those accounts. Has any one heard of this before? I was unable to come up with anything on the MS support knowledge base. and don't think that I should be charged $ to report a bug to Microsoft through their tech support.

A:Outlook Express - randomly resets the "Leave a copy on Server" option

No one has any ideas of why this happens? Only 20 people even read this what gives?

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I cannot clear the Sent Items folder - message box reads;
The sent items folder could not be cleaned up. There is not enough memory.
( File: Sent items.dbx.Error:0x8007000E )

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I'm using Win XP Home and subscribe to Microsoft's automatic updates and kind of trust Bill's kids not to corrupt anything in the process.

So the other day after an update session (Service Pact 3 maybe? ) When I restarted the computer OE was totally unavailable, desktop icon gone, couldn't find in "Programs". So I am wondering what happened. I did run a "find" for .dbx files and all the OE file catagories I had before came up as still existing but I can't access them without the main program, at least with my limited knowledge.

Should I try to reinstall OE 6? And where do I find it? Or what. I have had this computer for 4 or 5 years and lots of mail is stored in the OE files. I have a secondary question, if I ever do recover my old OE can I transfer some of the files to Word or some other program that I want to archive instead of burdening OE with them.

I have accessed my current e-mails thru my ISP since the disappearnce of OE but would sure like to have the other archive files available again.

Any help is welcome, thanks


A:Solved: Outlook Express "uninstalled" itself after MS update

Hi NW Guy
Welcome to Tech Support Guy Forums!

Open the Run box, press the Windows Logo key and R.
Or use, Start > Run

Key in exactly:
"C:\Program Files\Outlook Express\msimn.exe"
Click: OK

Outlook Express should start.
To restore the shortcut for Outlook Express:
Control Panel > Add/Remove Programs > Add/Remove Window Components (Left side of the Control Panel)
In the Add/Remove Window Components window, scroll down to Outlook Express.
If Outlook Express is checked, uncheck it.
Click Next then click Finish

Click the Add/Remove Window Components again, this time, place a check mark for Outlook Express.
Click Next then click Finish

A shortcut should now be on the Start menu, it will probably be at the end of the Start menu. From that shortcut, you can send it to the Desktop as a shortcut and drag the second shortcut to the Quick Launch bar, if desired.
Let us know if that works for you or not.

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My Outlook Express opens and immediatly starts sending messages and won't recieve unless I hit stop and then click recieve. If I let it go on sending it takes forever then ends in error. I suppose that there must be a way to delete the outgoing message, whatever it may be, so Outlook won't keep trying to send it every time I open Outlook Express. If anyone can help me I'd appreciate it. My os is Windows xp home edition. Thanks, Mike.

A:Solved: Outlook Express won't stop "sending"

Hi urdmann

Welcome to Tech Support Guy Forums!

For Windows XP:
Enable: Hidden files and folders:
Open My Computer,
Tools > Folder Options > View tab,
under Hidden Files and Folders,
verify Show Hidden Files and Folders is selected.
uncheck Hide Extensions for known file types
Apply, OK, to save and close.


Start > Search > For Files or Folders
All Files and Folders
key in:
Look in: Local Drives
click the arrow for More Advanced Options
place a checkmark in:
Search System Folders
Search hidden files and folders
Search subfolders
Click Search
Locate the Outbox.dbx file and rename it Outbox.old
Or just delete the Outbox.dbx file, Outlook Express will create a fresh new one.

You can also configure Outlook Express to NOT Send/Receive at startup.
Tools > Options > General tab
Uncheck: Send and receive messages at startup
Apply, OK, to save and close.

Let us know what happens.

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Hi guys I work for an ISP and embarrassingly I am really stumped with this one. I have a customer using Outlook Express every he try's to compose an email OE try's to force him to create a contact and its annoying him. Every time he clicks send it comes up "no matches found" he is using XP I did a google search but only found information regarding this issue related to 98 and 95 none of the resolutions applied to XP.

Sadly my XP machine is out of action at the moment and I cant tinker with it, your help is much appreciated.


After 4 years with no answer, I hope this helps someone else and saves the obligatory 1/2 hour searching dead posts with no helpful solution (in 2 minutes flat).

HERE'S HOW TO 'FIX' THE 'NO ADDRESS FOUND' ERROR: (1.) Open Address book and simply double click on the faulty contact entry. (2.) The 'Properties' window should pop up, now click on 'name' tab and add a dash after the 'last' name field entry. The 'display' field should reflect the additional dash after the name. (3.) Now click 'OK' to save changes then close the address book. (4.) Now create a new message and begin typing the contact name which should auto-fill the name showing a dash after name. Now it should work, BUT the extra dash may be seen by the recipient. TRY ADDING A DIFFERENT CHARACTER AFTER THE NAME IF DASH LOOKS FUNNY. GOOD LUCK ----dUCKBILL

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Win XP Home Ed; Outlook Express 6.0. Have two identities. Yesterday one of the identities began to not allow moving unwanted messages to the Delete folder. Also could not move them to any other existing folder.

Each time try to delete or move or drag and drop get the following error message: "The selected message(s) could not be moved. An error has occurred."

Can delete emails by hitting the Shift-Delete keys but not desirable. Found that I can create a new folder and move or drag and drop to it and then delete the new folder but also not desirable.

Other identity functions normally.

Any ideas? TJThiel

A:Outlook Express "The selected messages could not be moved"

Sounds like the inbox may be getting corrupted.

Move the messages you want to keep into a folder that is not a subfolder of the Inbox just in case something goes wrong or you have to end up deleting the inbox file.

Then make sure hidden files and file extensions are showing (My Computer>Tools>Folder Options>View tab, check "Show hidden files and folders," uncheck "Hide extensions for known file types" and "Hide protected operating system files).

Then in Outlook Express in the identity having the problem, go to Tools>Options>Maintenance tab>Store Folder button. Once you know the exact location of the store folder that identity is using (there will be more than one with a long alphanumeric name so be sure you've got the exact name), close OE, navigate to it and delete the "folders.dbx" file. If that doesn't solve the problem, go back and delete the "inbox.dbx" file.

If you have to delete inbox.dbx, OE will open with a new, empty Inbox. Just move your saved messages back into it.

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I messed up! Sometime back, I tried some stuff I shoulda left alone! It happened months ago, and I forget the details (yeah, I know, if I forget what I messed up, or how, then how can I ask for or expect any help!). Short version: MSIE v6, running under Windows XP home edition SP1 (yeah, yeah) no longer sees the existence of Outlook Express v6, which is still, indeed, fully installed on my puter. Trouble is, I can't go to Tools/Internet Options/Programs and choose OE as my default e-mail reader, which I've been using for years now, since MSIE doesn't know it's there!

I've tried removing and reinstalling OE, from the Control Panel. The "remove" option takes only a fraction of second and then ends. Hard for me to believe it's really removing anything. So if it didn't, then reinstalling won't do anything cuz the "install" process, starting from one of MS's online sources of the original program, would only detect that OE is still on my hard drive, and would stop immediately. Indeed, that's what seems to happen, when I try reinstalling OE after trying the "remove" option in Control Panel.

I haven't tried reinstalling MSIE v6. And I sure don't want to have to go all the way back to something like format c: and using Dell's CDs to start all over again!

NAV is certainly part of the problem. When I just try launching OE, I get a NAV-oriented message about trying to create an empty folder... Read more

A:MSIE no longer "sees" outlook express

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Several times a day I get a message "Outlook Express. To free up disc space, Outlook Express can compact messages. This may take up to a few minutes" which is preceeded by 10 minutes of my PC being very slow. I have 50% disc space free (37GB out of 74). I run Windows 97. I have defragmented my disc several times. I have used RegCure regularly and it has made no difference. At other times, I try to start Outlook Express and a message comes up saying it is already running, followed a little while later by the above error message. Any ideas, please?

A:Outlook Express "To Free Up Disc Space"

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Hello: I have this problem quite often when downloading my email through Outlook Express. It always occurs at the start of the day, never during the day, although I do “Send/Receive” dozens of times a day.

My email appears to download normally, but then I get this error message:
<<Message number 1 could not be retrieved. Account: '', Server: '', Protocol: POP3, Server Response: '-ERR Can't open the message file - it's gone!', Port: 110, Secure(SSL): No, Server Error: 0x800CCC90, Error Number: 0x800420CD>>>

Sometimes this message is followed by several more, beginning “Message number 2 could not be retrieved ...” and so on.

I know for sure of at least two recent emails which have been sent but which I’ve never received. Could this be why?

I have three questions:
1. What is this and can I fix it?
2. Can I stop it happening again?
3. Are the emails which couldn't be retrieved lost forever? Or is there any way I can read them, or at least find out who they came from, so I can ask for them to be re-sent?

(Actually, that’s about five questions, but what am I - a statistician?)

Many thanks for any help - what a great site this is.

A:Solved: Outlook Express "Message could not be retrieved"

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David Einstein, San Francisco Chronicle "computer guru" has stated that when one "deletes" e-mail FROM the Deleted Items Folder, that instead of being finally deleted they go to a hidden subfolder. This is why, he states, periodically Outlook Express will put up a query-box asking whether one would like "old messages" to be compressed to save space. Einstein says that what actually is being asked, is for permission to delete, deleted items, finally and forever from the hidden deleted items folder.

That Einstein's statement is correct, is implied by the fact that un-intentionally deleted items, from the deleted items folder, can easily be restored. That "restore" comes, naturally, from the hidden subfolder. query is: What is the directory and file-name of that hidden subfolder?

A:Outlook Express "deleted items" subfolder

Hi there. Welcome aboard.

This isn't a hidden folder. It's called Deleted Items. If you can't see it, click on View on the top bar, then click layout. Make sure that Folder list is checked. Click apply then OK. You should now see the deleted items folder on the left.

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Hello tech helper(s),

Thank you in advance for your assistance. I am running XP on a vanilla PC, and have installed IE 7 and Outlook Express 6. I updated IE 7 just last night, to make sure that that is all in order.

All works except for one thing, and it's so frustrating! When I am in Outlook Express, with my Inbox populated by many messages, and I try to do a "Find Message" on that folder, all that happens is that I get a blank results window, regardless of what search criteria I select.

I searched the forum and found one relevant message from long ago, but the answer to that message is not helpful to me.

I've tried various antidotes. I could try to re-install Outlook Express, but doing so seems challenging. And I fear losing my Inbox messages altogether if I do that.

If you can give any advice, I'll appreciate that. In fact, I'm so desparate I'm willing to pay for some effective help.

Thank you,
Raymond Barglow
Berkeley, CA

A:Outlook Express 6 "Search Message" Fails

8 more replies
Answer Match 85.26%

Would like to know if anyone can tell me how backup the "Inbox" folder in Outlook Express/WinXP-HE? Tried everything, and obviously haven't tried something.

Thanks for your reply(ies)


A:backup "Inbox" folder -Outlook Express

In XP, all the OE mail foldders are stored as .dbx files. Do a file search for inbox.dbx. Mine is in
C:\Documents and Settings\[my name]\Application Data\Identities\{742DC712-BE9D-4EF7-BA65-C0041FC3121A}\Microsoft\Outlook Express\Inbox.dbx
Copy it somewhere - click on the copy to make sure it works.

1 more replies
Answer Match 85.26%

I use Internet Explorer 7 and Outlook Express 6 to access my MSN email account. At times, when opening Outllook Express, it will not automatically search for my new messages. It says I am offline & asks me if I want to be online. I have to click on "Send/Receive Messages" to activate my search for new messages. If I restart my computer and then click on Outlook Express, it will automatically search my Inbox immediately, everytime. I went into options and I have the box checked that says "Send and Receive Messages at Startup". It seems Outlook Express isn't recognizing that I am always online. Any suggestions?

A:Outlook express will not automaticly check "Inbox"

6 more replies
Answer Match 84.42%

Does anyone know what it means when messages in the Sent Mail folder in Outlook Express have a header line "This message is being Watched"? This appears in a beige bar above the "From" line in the email. All my emails prior to 12/2/01 show this message, and none after that date show it -- and of course the Microsoft help site provided absolutely no information.

A:Outlook Express "watched" message

From a newsgroup thread:

"From outlook express' help:

In both mail and news, you can watch a conversation that is of particular
interest you. A conversation is an original message and all its replies.

In your Inbox or newsgroup message list, select the conversation you wish to
watch, and on the Message menu, click Watch Conversation.
If your message list's Watch/Ignore column is turned on, the watch icon
will appear next to all the messages of a watched conversation.

You can customize the color of your watched messages to make them stand out
better. Click the Tools menu, and then click Options. On the Read tab, at
the end of the Highlight watched messages with the color line, select the
color you want, and then click OK."


3 more replies
Answer Match 84.42%

Hello all,

Recently, I have noticed that for most messages received, there is a paperclip icon in the Inbox which would indicate that there is an attachment to the message.

When I open the message, there are no attachments.

All I have done recently is uninstall Nortons Internet Security and install AVG Free antivirus and Windows defender. I had also installed and uninstalled Zone Alarm and Ewido Antispyware before finishing up with my AVG and Defender configuration.

Any help or explanation as to why this is happening would be appreciated.



A:Outlook Express 6 - "Attachment" icon

click on tools, options, security tab...

uncheck the box marked "do not allow attachments to be saved or opened" blah blah blah.
click ok, and restart outlook express.

1 more replies
Answer Match 84.42%

I have recently changed ISP to and I have set up outlook express to recieve my emails. I have gone thru' the internet wizard and set up my account on the "servers" box as my incoming mail (POP3) as The default setting was "".

I then click on "apply" and I think fine & dandy. But no, within about an hour the default setting "" has reared its ugly head again and thus my emails dont come thru'. What can I do to rectify this? Is it an ISP problem? Is it a Dell Computer problem? Or is it a Windows XP problem?

A:outlook express "apply" button

16 more replies
Answer Match 84.42%

I have used Outlook Express for several years without any major complaints.

Now, however, for whatever reason, next to certain messages I find small "plus sign" boxes which allow me to expand and collapse conversations/threads, like in Newsgroups. For my e-mail set-up, I really don't care to have this function. I find it both disruptive and confusing. I liked it much better the way it was before when all my incoming messages appeared individually and precisely in chronological order. The way things are now, I often find it necessary to go back and click on "plus signs" to find new messages hidden underneath. In one thread I found a message which didn't even belong in that particular thread.

Using Outlook Express Tools I at least figured out how to automatically expand conversations rather than have them collapsed. I don't believe this solved my problem, though. I would like to get rid of the "plus signs" altogether.

Could someone please tell me how to return to the simpler set-up I once had?

Thank you very much.

A:Solved: Outlook Express: How do I get rid of "plus signs"?

Strange how these problems run in groups. Just recently there was one that sounds exactly like your problem. See if this helps.

OE->View->Current View. Untick Group messages by conversation
Should have Show all messages checked off.

Not really necessary to read the other thread but here it is anyway.


2 more replies
Answer Match 84.42%

Please help!

For the second time in recent months I have had a problem with lost messages. On Friday night when I attempted to shut down my PC, suddenly I received an onscreen message box indicating that my messages were being "compacted." I have Win XP Pro, Service Pack 2 and use Outlook Express.

Someone told me that Win XP Pro with SP 2 automaticallly gives a prompt after 100 closings of OE, asking if you want to compact your messages. The strange thing is that both times I've had this problem, I was never given a prompt. In other words, the compacting started on its own, which was completely unexpected. First I lost my Inbox messages; next, I lost my Sent Items. Is this normal? Is this an issue only with OE? If so, maybe I should change to another e-mail program.

In the past I used both Macallan and DBXtract in an attempt to retrieve my lost messages, but had not success with either program. Someone had given me instructions for these programs, but I had trouble following them. Still, I'm not sure if either of them would help retrieve my messages.

I'm wondering if what I'm experiencing is really "normal" or if it may perhaps be the result of a virus problem I had recently. I am totally confused by what is happening, and I have no clue yet as to how to either prevent or avoid it.

I would greatly appreciate hearing from anyone who might be able to help.

Thank you.

A:OE: Is "compacting" a problem only with Outlook Express?

7 more replies
Answer Match 84.42%

I'm get this error ("msoe.dll could not be loaded") when I try to start it. Does anyone have an idea about why this would happen? The dll does exist in the dir.

A:Outlook Express error "msoe.dll could not be ..."

Have you recently made any changes to your software? This behavior generally manifests itself after upgrading/downgrading/changing IE, OE, or installing certain service packs. It can also occur if you remove the Windows Address Boox (which OE requires).

Provide some additional details and I can point you to the appropriate solution for your situation.


2 more replies
Answer Match 84.42%

All of a sudden in the last week or so, I can't attach "My Pictures" in Outlook Express. I get the resizing box and the email ready for me to enter a "send to" address, but there is no picture in the "attach" line. Can anyone help me?

A:Can't attach "My Pictures" in Outlook Express

8 more replies
Answer Match 84.42%

Outlook Express 6 on Windows XP Home SP 3 messages have a "From" header, and there my email address is displayed. Due to this, it often happens that my just sent emails come straight back to ME! Is there a way to remove this "From" header, or is it there by default?
Help please anyone?

A:Outlook Express "From" message header

Open OE
Click on "Tools"
Click on "Accounts"
Click on "Properties
Remove the Reply Address field (with your email addy in it)
Apply Ok

Test again

6 more replies
Answer Match 84.42%

Hello Friends,

I use outlook express 6 for checking my emails.

I am not able to view any attachment sent to my email. Whenever I open a mail containing an attachment I get the following message

" OE removed access to the unsafe attachments in your mail: filename "

Though I am able to see the text in the message. But I am not getting the attachment file. All the emails having attachment show the same above message. I am attaching a screeshot of the error.

Please help me in rectifying the error.

Thank You
Rishi Ratta

A:Outlook Express 6 "Problem in Attachment"


Untick the option "Prevent any attachments from being opened or saved that might............" or words to that effect.

Can't be exact as I never use OE, but the option is enabled by default.

2 more replies
Answer Match 84.42%

Can anyone please tell me how I can change the way the date is shown for messages received/sent. By this I mean I would like the the day/month/year to be shown, as it is now it is month/day/year and it is slightly confusing as I do not know why this has started happening. I have looked at the settings/options etc but cannot see a way to change it. Any help much appreciated, Dojo


The only way I know of, is to change your Regional settings in the Control Panel.

Click Start/Control Panel/Change to classic view/click Regional and Language and change to a format you want.

2 more replies
Answer Match 84.42%

I get this message while out of town on my laptop:

The connection to the server has failed. Account: '', Server: '', Protocol: SMTP, Port: 25, Secure(SSL): No, Socket Error: 10060, Error Number: 0x800CCC0E

I am able to receive, just not send. Any suggestions?

A:Outlook Express "Send" error

6 more replies
Answer Match 82.74%


I am having problems with outlook express 6, it is taking about 1 1/2-2 mins to execute. This seems to be connected to a problem I have with WinMX. Everything was woking fine with my system until one day when I tried to run Winmx i got an error message saying something like "Winmx has failed to execute please reinstall and if this problem persists check your computer for Viruses" on the same day Outlook decided to slow down. I was about to do a hard drive format and clean install anyway so after installing everything again Winmx and Outlook worked perfectly...but only once where after it went back to the same problem.I have since done a second format and it is definately only after i install Winmx that i get the problem. The version of winmx i have used has been different on each occasion.
Any ideas???? I dont want to have to live without either program but if i had to make a sacrifice i would keep Outlook.
So its over to you guys.

A:Outlook "Express" too sslooowww!!!!

Would you go to the site I posted a link to below and download and run the startup list 1.4 program..Paste the generarted text file from the program back here in a post so we can take a look at it.
Click Here

1 more replies
Answer Match 82.74%

Outlook Express v6 running under Win XP SP2.

Having clicked on File | Export | Messages , I get a message saying "This will export messages from Outlook Express to Microsoft Outlook or Microsoft Exchange".

I clicked on OK and that's it. Nothing.

If I click File | Export | Address Book , I am then invited to name a file to which the address book should be exported.

Can anyone explain what is happening with export messages?


A:Outlook Express "Export" does nothing

6 more replies
Answer Match 82.74%

A friend is using OE with XP (Home) - SP3 installed. Also uses AVG.

She normally leaves her computer on continuously, but does periodically reboot it.

Recently, after being on for much of the day where she has used OE a time or two, OE will hang. Clicking on the shortcut or going to the program file and trying to open the application results in not activity. Checking the Task Manager shows that OE is not a running application.

Once in a while, a window appears saying, "An Unknown Error has occured".

The only way to resolve the problem so far is to reboot the computer, which is a bit aggrevating.

Any suggestions?

A:Outlook Express "hangs"

6 more replies
Answer Match 82.74%

In Outlook Express, under Tools, there is a category "Synchronize All". Often times, I find it necessary to click on "Synchronize All" to get "all" of my Outlook Express e-mail. What comes down --sometimes-- in Outlook Express is not "all" of my e-mail. I know this because I am using Mailwasher Pro and it shows additional mail prior to downloading to Outlook Express. So I click on "Synchronize All" in Outlook Express and the balance of the mail appears. I have only one mail account. So I don'tunderstand. Perhaps someone in this forum can speak to this ... and clarify exactly what "Synchronize All" means.

Red Boy

More replies
Answer Match 82.74%

Hi. I'm new to this forum, and am hoping someone could help.

I have downgraded to XP from Vista and want to go back to using Outlook Express.

I was able to migrate my mail and contacts TO Windows Mail when I moved to a Vista PC, but now when I want to move back to XP, I have no idea how to get my mail and contact data back into Outlook Express...even if that means migrating to a third party platform like Thunderbird first (Windows mail on vista >> Thunderbird or other mail client >> Outlook Express on XP)

Any help would be greatly appreciated.


More replies
Answer Match 80.64%

Outlook 2003:I'm a massive fan of outlooks Search folders, I receive in excess of 400 emails per day, of which approximately 250 need my attention, even if to reply back and give someone an answer.

A problem I find is that I am so busy with my emails, I often need to clean out my inbox. I do this by setting up basic search folders such as "all emails from my team which are in my inbox only" or "any email sent to me which was part of a distribution list in my inbox only" etc...

This is great for filtering my mail and I would like to create a rule as such:

"All mail within my inbox which has been either replied to forwarded by myself".

I can't seem to find any options and I'm hoping an Outlook guru can help

If you don't know the answer, can you try googling it for me to see if you can find anything, loads of heads are better one...

Thanks in advance

A:Outlook 2003 - Search Folder: viewing "replyed to" & "Forwarded" mail

52 views and no replys? - come on guys I thought this stuff was easy for you lot

1 more replies
Answer Match 80.22%


I'm hoping someone can help me. I'm using Outlook 2003. I'm designing a new Contacts screen, which better suits the needs of my business.

I have been able to figure out how to everything except for this:

How to I design the "date" and "dollar amount" field values to default to blank/empty instead of defaulting to the word "None" in the case of the "date" field and "$0.00" in the case of the "dollar amount" field?

Any help or direction would be greatly appreciated!

More replies
Answer Match 79.8%

In Windows XP, fully updated, I have several folders full of mp3's and want to see the bit rate and duration. I right click on a column heading and select "Bit rate". I then click on "More..." so I can get to "Duration", and I select that one too.

But all the figures in the "Duration" column appear to be in "hours" and "minutes", so I see "00:04" or "00:03", but what I want is "minutes" and "seconds".

Any thoughts as to how to change this?

A:Solved: Windows Explorer "Duration" Column - no "Seconds", just "Hours" and "Minutes"

16 more replies
Answer Match 79.8%

I am getting problem whenever I?m trying to send Email using Microsoft outlook express 2007. I am getting this error message ?Your server has unexpectedly terminated the connection. Error Number: 0x800CCC0F? please help me in resolving this error.

A:Why is this error coming "Error Number: 0x800CCC0F" in Microsoft Outlook Express continuously?

Possible causes for this include server problems, network problems, or a long period of inactivity. I assume that you?ve ruled these out.

The problem may also occur if you have an antivirus e-mail protection utility enabled, which checks the mail as it comes in from your Post Office Protocol (POP) server. To test this, disable the antivirus e-mail protection utility as well as the Windows Firewall.

Another likely cause is that there is a message that is either too large or corrupt in some manner. Logon to your servers Webmail site and delete the offending message there.

For more advice, look here:

1 more replies
Answer Match 79.8%

Here's the problem:

I want to create a new folder for old email I've already sent.
The problem is new folders (even if they are sub-folders in the "sent" box) do not show the "To" header, they take on the characteristics of the "in" box and show the "From" header.

Anyone know how to create a new folder that responds like the "sent" box?

And one last question while we're at it.
I have recently moved to XP after years of Windows 98 and ME (that's why I want to separate the old email I sent from the new stuff).
In ME the Outlook Express folders were in something called "application data" buried somewhere deep in the operating system, where is it in XP?

A:Outlook Express "sent" box

Right click on any of those (from, subject, received, etc) - then choose columns. There you can have any items you want showing.

As to XP and DBX files....they are hidden. Go to Folder Options->View and click Show all files. Folder Options can be found in Start->Settings or Windows Explorer.


3 more replies
Answer Match 78.96%

I am running Windows XP SP3, fully updated, on an Acer lap top PC.

I have several folders full of .mp3's and want to see the bit rate and duration. To do this I right click on a column heading and select "Bit rate". I then click on "More..." so I can get to "Duration", and I select that one too.

The two new columns appear, but the format of the "Duration" column appears to be "hours:minutes", so I see "00:04" or "00:03" for most .mp3's, when what I want to see is 'hours:minutes:seconds", e.g. "00:03:45".

This also happens for video files (.avi files), e.g. all my episodes of "Heroes" (sad, I know) have a duration of "00:42" instead of "00:42:xx".

Here are two pictures showing the problem with the .mp3's. The first is of Explorer showing the Duration as "Hours:Minutes":

The second picture is of the properties window of the first .mp3 in the list above:

I copied some .mp3 files to another (old) PC on my home network, and it displayed the duration field correctly:

Also, the properties window correctly shows the duration also:

I'm not the only person to have this problem. I received a private message from a member of another forum where I posted about this problem several weeks ago. That person also has the same problem with the duration field.

The tech guys on that forum were unable to find the source... Read more

A:Windows Explorer "Duration" Column - no "Seconds", just "Hours" and "Minutes"

* bump *

Tricky, this one!

8 more replies
Answer Match 78.96%

Tech Support Guy System Info Utility version
OS Version: Microsoft Windows XP Home Edition, Service Pack 3, 32 bit
Processor: Intel(R) Pentium(R) 4 CPU 2.80GHz, x86 Family 15 Model 4 Stepping 1
Processor Count: 1
RAM: 1277 Mb
Graphics Card: Intel(R) 82865G Graphics Controller, 256 Mb
Hard Drives: C: Total - 305234 MB, Free - 285269 MB;
Motherboard: Dell Computer Corp., 0K8979
Antivirus: Microsoft Security Essentials, Updated: Yes, On-Demand Scanner: Enabled

I just reinstalled my OS because I started constantly getting the msg "IE cannot display this webpage." Network Diagnostics would sometimes say there wasn't anything wrong with my connection and the next time it would tell me to consult my computer manufacturer. I tried running Microsoft Fix It tools and Dell Support Center tools - sometimes I could run a few checks but, alot of the times Dell Support Center would say it had encountered a problem and needed to close. Microsoft Fix It would run some tools but, then it would tell me it didn't support my operating system. Right now, my only income is selling on EBay so, I need a safe, functional computer! I have a laptop, too, so I just turned this one off for a couple of weeks and started using the laptop. By the end of 2 weeks, I was starting to experience the same thing on the laptop. It is a Compaq Presario with Vista on it. When it started acting up, I decided to reinstall XP on this desktop. When I turned it on after it had been off and unho... Read more

More replies
Answer Match 78.96%

I get repeated warnings by the Norman Security Suite version 7.10 on my computer.
It detects a file "CNTR[1]" and recognises this file as being a trojan Vundo.reg232. Acting accordingly Norman quarantines this file.
When I search my computer I can't find this CNTR.dll file.
When I check my Temporary Internet Files I discover the CNTR.dll file. Apparently it's coming from following address:

I ran HiJackThis and it resulted in following Log:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 22:58:38, on 19/08/2008
Platform: Windows Vista SP1 (WinNT 6.00.1905)
MSIE: Internet Explorer v7.00 (7.00.6001.18000)
Boot mode: Normal

Running processes:
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\Creative\Sound Blaster X-Fi\Volume Panel\VolPanlu.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Program Files\Norman\Npm\Bin\Zlh.exe
C:\Program Files\CyberLink\Shared Files\brs.exe
C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
D:\Mijn muziek\iTunesHelper.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Program Files\Norman\Nvc\Bin\Nip.exe
C:\Program Files\Norman\Nvc\Bin\cclaw.exe
C:\Program Files\Internet Explorer... Read more

A:Trojan "Vundo.reg232" quarantained warnings constantly pop up


Please visit this webpage for download links, and instructions for running ComboFix tool:

Please ensure you read this guide carefully and install the Recovery Console first.

The Windows Recovery Console will allow you to boot up into a special recovery (repair) mode. This allows us to more easily help you should your computer have a problem after an attempted removal of malware. It is a simple procedure that will only take a few moments of your time.

Once installed, you should see a blue screen prompt that says:

The Recovery Console was successfully installed.

Please continue as follows:
Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix, link
Remember to re-enable them afterwards.

Click Yes to allow ComboFix to continue scanning for malware.

When the tool is finished, it will produce a report for you.

Please include the following reports for further review, and so we may continue cleansing the system:

New HijackThis log.

A word of warning: Neither I nor sUBs are responsible for any damage you may have caused your machine by running ComboFix. This tool is not a toy and not for everyday use.

4 more replies
Answer Match 78.96%

My desktop has been hijacked and taken over by warnings of spyware and there is a red "X" on the bottom of my screen that constantly pops open a bubble the says "Your computer is infected!" after which it says that there is spyware on my computer. Random websites of anti-spyware materials pop up on their own. Please tell me what to do to get rid of this mess. Also, the worst part is that HijackThis won't seem to work on my computer anymore so I can't post a log. I downloaded another copy and once it installed on my desktop, I double-click on the icon and nothing happens!

A:Desktop Hijacked with Anti-spyware Warnings; Red "X" on Bottom Right

Click here to download HJTInstall.exe

Save HJTInstall.exe to your desktop.
Doubleclick on the HJTInstall.exe icon on your desktop.
By default it will install to C:\Program Files\Trend Micro\HijackThis .
Click on Install.
It will create a HijackThis icon on the desktop.
Once installed, it will launch Hijackthis.
Click on the Do a system scan and save a logfile button. It will scan and the log should open in notepad.
Click on "Edit > Select All" then click on "Edit > Copy" to copy the entire contents of the log.
Come back here to this thread and Paste the log in your next reply.
DO NOT have Hijackthis fix anything yet. Most of what it finds will be harmless or even required.


1 more replies
Answer Match 78.54%

Greetings folks. My college daughter's laptop has been hijacked. She clicked a link in an IM (yeah, she knows it was wrong) and we're trying to unhijack her PC. She gets constant dire popups warning about system resources at 49 percent, the little blinky yellow triangle on her systray, and her home pages goes to "savetheinformation" etc. I ran HiJackThis and here's the log... I hope one of you wiz's can help us out. Thanks.
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 7:36:47 PM, on 10/23/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Dell\NICCONFIGSVC\NICCONFIGSVC.ex... Read more

A:Solved: I've been hijacked "savetheinformation" and nasty warnings

I hope I fixed this nasty hijack. I read all the info I could on this forum about the same hijack and (1) installed and ran Hijackthis (2) updated SpyBot and ran (3) updated and ran AdAware (4) installed and ran ComboFix (5) updated Java.

Yellow warning triangle in SysTray is gone (for now?). No popups for the last hour.

What's the possibility that I really fixed this, or am I just waiting for the other shoe to drop??? Thanks.

2 more replies
Answer Match 78.54%

Now I'm quite bored of all the fake security warnings that pops up all the time, and make my computer run much slower!

In the Start-Bar it is a red icon with a white cross, which warns me about virus and crap, and when i click on it websites a website pops up which takes me to a weird XP protection site.

BTW: On startup I get an error: "eplorer.EXE must close" or something like that.

Thanks for all help
need anymore information, I'll give it strait away!

A:It pops up "fake" security warnings all the time!

Here is picture of one of the popup sites:

9 more replies
Answer Match 78.54%

Hi guys,

I stupidly fell into a trap of downloading what looked like a Flash update but was in fact a package of a whole heap of nasties! The first noticable symptom is "Virus Alert!" appearing in the Task Bar by the Date/Time. This phrase seems to pop up alongside ANY System DateTime being displayed. Also I think my desktop has been hijacked as it changes colour and turns white. A load of restrictions have been put on any account I log into, can't run Task Manager, open Explorer, many Start menu items have been removed. On top of this there are a load of Fake Windows Alerts popping up telling me I need to download Anti Virus software, which then link to some dodgy website. Ran AdAware but it didn't help and ran my McAfee On-Demand scan, which also hasn't found much (just a few trojan files which were deleted but reappear on reboot).

I have attached my HijackThis log, if someone could show me which items can be fixed and address any of the other issues I'd be eternally grateful!


A:"Virus Alert!" in Task Bar + fake warnings

Not sure if my attachment worked so pasting the log in plain view for easier access for you.


Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 00:13: VIRUS ALERT!, on 28/09/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16705)
Boot mode: Normal

Running processes:
C:\Program Files\Fortinet\FortiClient\scheduler.exe
C:\Program Files\Fortinet\FortiClient\FCDBLog.exe
C:\Program Files\Fortinet\FortiClient\fortifw.exe
C:\Program Files\Fortinet\FortiClient\FCMgr.exe
C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
C:\Program Files\BMC Software\AppSight\Bin\RI_svc.exe
C:\Program Files\Broadcom\ASFIPMon\AsfIpMon.exe
C:\Program Files\Rational\ClearCase\bin\cccredmgr.exe
C:\Program Files\Rational\ClearCase\bin\lockmgr.exe
C:\Program Files\McAfee\Common Framework\FrameworkService.exe
C:\Program Files\McAfee\VirusScan Enterprise\Mcshield.exe
C:\Program Files\McAfee\VirusScan Enterprise\VsTskMgr.exe
C:\Program Files\Microsoft SQL Server\MSSQL.2\MSSQL\Binn\msftesql.exe
C:\Program Files\Microsoft SQL Server\MSSQL.2\MSSQL\Binn\sqlservr.exe
C:\Pro... Read more

1 more replies
Answer Match 78.54%

I recently formatted this laptop because it had tons of viruses on it (my GF had been surfing for years without antivirus). After the format, it seemed a lot slower than usual though, especially the first half an hour after startup.

Today I got a notice from SpyBot saying he found this "Smitfraud-C. generic" in an infected file called svchost.exe, located in C:\windows\system32\drivers.
I told him to remove it and her Symantec Antivirus poppedup to say he found IEDefender and 4 times something called Fakeavalert.

I don't have any symptoms like popups out of nowhere, restarts or whatever, but I would like to get rid of these things, get this computer protected and - hopefully - running a bit faster.

I tried to install SP1, but it froze during the installation, so I had to restart. It says SP1 now, but I'm not sure if it's really OK..

I would appreciate your help on this a lot!

I included the Panda Active Scan report in attachment, and ran HijackThis. This is the log:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 17:24:47, on 09/09/2008
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)
Boot mode: Normal

Running processes:
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\WINDOWS\Explorer.E... Read more

A:"Smitfraud-C. generic" & warnings about IEDefender and Fakeavalert

BUMP, please

Problems seem to intensify with two unexpected restarts today, after giving me the blue screen of death.
Help would be greatly appreciated.

3 more replies
Answer Match 78.12%

Hi there! I have followed the 5 steps and my log results are below. I'm running Windows XP-SP2 and McAfee SecurityCenter. I equally use Firefox (which I would like to use permanently use after I get this mess cleared up) and IE7. Here is a list of my specific problems:

1) I get the yellow caution warning sign in my taskbar that says things like: WARNING!! ERROR DETECTED! FIX NOW!! -or- others like, "You could have spyware! Click here for free scan!"

2) I get constant script errors recently in both IE and FF

3) Whenever I run SUPERAntiSpyware recently it detects that I have Trojan.Download-Gen/N_BHO and Trojan.Net-DamnUA/Resident (C:\WINDOWS\SYSTEM32\AVIFIL.DLL) .No matter
how many times I "fix" it, it comes back after every reboot.

4) I can no longer go into msconfig to change the startup options. When I try, I get the following message: An Access Denied error was returned while attempting to change a service. You may need to log on using Administrator account to make the specified changes.

5) In IE only, my browser redirects a Google search to various sites such as bidclick.php or

6) Firefox now just randomly closes without warning, although this is intermittent

7) Severe lagging and extremely long load times

8) I had dcads advertisements but I believe I permanently took care of that a few days ago.

Panda scan results (Activescan.txt)

Incident ... Read more

More replies
Answer Match 78.12%

Am using OUtlook 2003 and wondered whether there is a way to simultaneously view the Calendar and Contacts folders on one screen. Thanks.

A:Outlook: Simultaneous View of "Calendar" & "Contacts"

Maybe someone else has a better idea, but you could open two instances of Outlook and size the screens so that you could view both windows next to each other.

1 more replies
Answer Match 77.7%

Hi. My computer seems to have contracted a virus with the following symptoms:
A fake Windows Security Alerts icon (red shield) in the system tray.
Random popups with fake warnings that Windows firewall has blocked "Spyware.Ispynow"
A start page in both IE7 and Firefox 3 that warns of "Insecure Internet Activity" and gives the option to redirect to an anti-spyware site or to continue browsing unprotected.
Several attempts to find and remove the infection with many different tools have all done nothing to slow this bugger down. Any help is much appreciated. Thanks.

HijackThis Log File:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 9:46:18 PM, on 12/1/2008
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16735)
Boot mode: Normal
Running processes:
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
C:\WINDOWS\system... Read more

A:"Insecure Internet Activity" warnings

8 more replies
Answer Match 77.7%

Please help! I have been trying to fix this all morning and it's driving me to the point of tears. I have a little yellow triangle with an exclamation point by my clock that keeps popping up spyware notices, and pages in IE for spyware removal. How can I fix this?

Logfile of Trend Micro HijackThis v2.0.0 (BETA)
Scan saved at 10:39, on 2007-11-10
Platform: Windows XP SP2 (WinNT 5.01.2600)
Boot mode: Normal

Running processes:
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\Program Files\Executive Software\DiskeeperServer\DKService.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\Program Files\Canon\CAL\CALMAIN.exe
C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
C:\Program Files\\bin\tgcmd.exe
C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe
C:\Program Files\Microsoft Hardware\Keyboard\type32.exe
C:\Program Files\BroadJump\Client Foundation\CFD.exe
C:\Program Files\Microsoft IntelliPoint\point32.exe
C:\Program Files\Roxio\Easy CD ... Read more

A:"Security alert" warnings and popups - HJT log

I did the combofix thing, here's the log for that if needed.

ComboFix 07-11-08.3 - Owner 2007-11-10 11:00:57.2 - NTFSx86
Microsoft Windows XP Home Edition 5.1.2600.2.1252.1.1033.18.416 [GMT -6:00]
Running from: C:\Documents and Settings\Owner\Desktop\ComboFix.exe
Command switches used :: C:\Documents and Settings\Owner\Desktop\CFScript.txt
* Created a new restore point

C:\Program Files\GoogleToolbarInstaller.exe
C:\Program Files\ie_ja.exe
C:\Program Files\ie3lpkja.exe
C:\Program Files\iTunesSetup.exe
C:\Program Files\mygraph.svgz
C:\Program Files\SAV80-Unmanaged.exe
C:\Program Files\spybotsd12.exe
C:\Program Files\wbsamp.exe

Unable to gain System Privileges

((((((((((((((((((((((((((((((((((((((( Other Deletions )))... Read more

1 more replies
Answer Match 77.7%

Hi there
I just ran a test on my machine with Sandra and there are some warnings I don't know how to handle. Can someone guide me with "next steps" and perhaps "why".

These are the ones that I am confused with:
- W2533 Disabled host controllers are present. check BIOS settings
- W2535 Large memory modules should be Registered/Buffered
- W1206 sis EIDE Controller (A,B step): PCI latency too high, Device could hog the
- W1206 Sony Corp RTb139 (A/B/C/8130 Fast Ethernet Adapter: PCI latency too high. Device could hot the bus for too ...
any advice?
I have Windows Me and 256ram, Sony Viao
I just got it handed down to me and I put the ram in myself (used to be 128 in two slots - now 256 in one)


A:Warnings - need next steps after running "Sandra"

W2533 Disabled host controllers are present. check BIOS settings
Apparently something is disabled in bios, if the machine is working properly, don't worry about it.

W2535 Large memory modules should be Registered/Buffered
Once again, if your memory is working, no problem

- W1206 sis EIDE Controller (A,B step): PCI latency too high, Device could hog the
- W1206 Sony Corp RTb139 (A/B/C/8130 Fast Ethernet Adapter: PCI latency too high. Device could hot the bus for too ...
Some bios have adjustable settings for latency, it's saying the default latency timing is to long, but once again, if your not experiencing troubles, leave it alone

3 more replies
Answer Match 77.7%

hi, i just completed my first avg free 8.0 virus scan, and there were no threats.. but it found like 200-something "warnings"..
i looked at them and most are classified under "adware" and some are "logger" and "trojan"...
since the avg free forums seem to be down..,
so my question is should i delete these, or not? here is just a sample of these results... (screenshot) :

A:Delete AVG Scan Result "Warnings"?

See here .....

2 more replies
Answer Match 77.7%

I am getting this window popping up every 2 or 3 minutes despite clicking on it and ticking the usual boxes to remove the unwanted files - 3 minutes later back pops the warning

its as if the pc doesnt know I'm actually doing it

I have followed this advice given to someone else on another site

"Insure the temp files in the hidden Local Settings folder are deleted.
Start>My Computer> Local Disk C> Computer user name> Then go to tools (at the top)> Folder Options>View and put a dot in show Hidden Files and Folders Click OK> Open the Local Setting Folder>Temp> Delete all the files you can in the temp folder.
3. Run Disk Clean from the Start>All Programs> Accessories> System Tools>Disk Clean Insure you remove all the compress old files.
4. Get Rid of the Restore points and Lesson the amount of disk space System Restore uses.
Right click on My Computer>Properties>System Restore and put a check in turn off system restore now click on the Settings Button Choose a setting of 1 - 5% click apply and OK
Go back and TURN ON system restore, insure the amount of disk space for system restore did not default to the Max amount."
but it hasn't made any difference whatsoever

could this be a virus? I ran malaware and then 'search and destroy' but that made no difference either

I have an Acer Aspire T1 2OE

A:incessant "low disk space" warnings

16 more replies
Answer Match 77.7%

Been getting this error the last month, however in the logs there's nothing in the error section, everything has 'succeeded', and I'm not having any issues with games.

Nothing to worry about? Or is there an underlying problem here?

More replies
Answer Match 77.7%

Hey, WisePitfighter here, I've heard great things about you guys from my freinds, so I'm hoping you can help me out.

Anyway, I opened up some new music and ran it, but what I didnt notice was that "crack.exe" had slipped into the folder. Obviously not something that should be run. Im not sure where it came from, but Im 99% sure its the cause of my problems.

Right after it ran, Trend Micro Anti-virus started poping up with some trojan warnings, some which it quarantined, others which it failed to.

Right now Im looking at some warnings in my task tray,
"Critical System Errors!" and
"Security warning: your computer may be infect with harmful and or unwanted software" No kidding

Other than that I am having no visible symptoms, but I'd rather not wait around to start getting slowdowns and such. Instead of what I typically do (Run a few anti-virus programs ext.) I decided to come here.

I attempted to start-up in safe mode and failed, so I ran
Ad-Aware SE Personal Edition, and
Spybod Search & Destroy

Then I tried a few of the online scans, the only one working one I tried was Panda. The others either never finished or failed to start. (Trying IE tab and Internet explorer for most )

I had none of the Programs detailed in Step 3,
and no Rogue Programs (Step 4)

Then I updated my system, and there were about 10 updates so I obviously wasnt up to date =/

And finally my log:

Hope I did this all right
Thanks in adva... Read more

A:Various trojans and fake "Security Warnings" from .exe

Hi and welcome to TSF.

I am currently reviewing your log and I will be back with a fix for your problem as soon as possible.

You may wish to Subscribe to this thread (Thread Tools) so that you are notified when you receive a reply.

13 more replies
Answer Match 76.86%

I have installed Outlook (which looks more like OE than Live mail, perhaps) and started using it. I am fairly happy. The only thing that bugs me is that it starts up with two windows and two tabs, one of which is the calendar functionality. I can close that down again but it is a pain. Is there a way of executing Outlook so that only Inbox appears? I want to disable the calendar completely and never see it again.

I use an online, cloud computing, calendar since I have many computers and waiting for calendars to synchronise is something I can do without.

A:Outlook without "Outlook Today" calendar, Just "Inbox"

Which version of Outlook are you using?

3 more replies
Answer Match 76.44%

I am using Windows XP Pro. I am very confused why some of my e-mail files in the store folder are stored as "bak" and others as " dbx" files?I have read a lot of info/questions on converting them and restoring them ,but why are they different?
I would like to reduce the file sizes to avoid bloating errors as advised to stay below 100Mb per folder. Some e-mails cannot be moved to a folder from the inbox due to "some error occurring"? What is meant by "creating my own user defined folders for storing mail,& move my mail to them"?Is this to occur in the "Store Folder" or simply under the default Folders(eg inbox,sent items etc?),so I end up with a number of folders for the same contents ,but each with less than 100MB?Hoping for some sense on this please,cheers,bukti.

A:Solved: OE Express,why "bak" & "dbx" files?

7 more replies
Answer Match 76.02%

I use Avira Antivir as my AV program. Whenever I do a scan, it invariably comes up with 7 warnings. The report shows the "warnings" to be scans of the master boot sectors, and indicates "the device is not ready", plus scans of hiberfil.sys and pagefile.sys (which are 2GB+ files) where it says "the file could not be opened".

Q1: Do I need to be concerned about scanning these sectors/files, which I assume are active after Windows loads and can only be scanned before Windows loads.

Q2: If I should scan them, what's the best way to do that (e.g., Safe Mode)?

A:Avira Antivir "warnings"

hiberfil.sys is created when your PC goes into hibernation/sleep . Pagefile.sys is the memory swap file that is used when the system needs to use more RAM than you have. I know the pagefil is locked at all times by Windows, so you cannot read/scan it. I guess the same is true of hiberfil.

1 more replies
Answer Match 75.18%

My office just upgraded, and I can no longer use Windows XP. On this system, I was able to add a separate taskbar to facilitate quick access to commonly-browsed folder locations on our vast network, and another one expedited the launching of useful programs and lists. Each task on each taskbar was represented with a big custom icon to save eye strain. I had them installed in opposite vertical margins, and they were set on auto-hide to keep them out of the way when not being used. Just move your mouse pointer to the left or right margin, and BAM! Sorry for the cliche, but I really got used to the convenience of what I had set up, and I just don't think I can be as efficient without anything comparable.

Now there appears to be nothing comparable in the Windows 7 GUI, and it's making me sick with rage! I see only the option to put a "toolbar" on an existing "taskbar", and no option to create any additional taskbars! This cramps up your one-and-only taskbar, plus the tiny toolbar access buttons require way too much precision for anything that's supposed to be quick. When you've figured out how to bring up that ridiculous button, the list that it yields is small enough to cause painful eyestrain - nothing efficient, much less cool about this at all! I have seen customization options in other OS GUIs that may have resolved some of these issues, but I see none such in W7.

I have tried every google search string that I can think of, and found... Read more

A:Need to add "TASKBARS" (MSese for "Launchpads", "Docks" NOT "Toolbars"

Several possibilities here: Second taskbar in windows7? [Solved] - Windows 7 - Windows 7

1 more replies
Answer Match 75.18%


When our website users click on an html attachment embedded on a web-page in IE9, the download manager will not display the "Open" option. It will only display "Save" and "Cancel" which our users don't like, having to save the
html document in a folder to open it. Whereas, when downloading attachments like pdf, word etc. all three options are displayed. 

Is there any setting to tweak , which will display all the 3 options for HTML attachments as well?

A:IE9 download manager will not display "Open" option (only "Save" and "Cancel" is displayed) for downloading HTML documents.

As you know, the Open-Save-Cancel dialog box helps you prevent your computer from affecting by virus while downloading. 
So I suggest you test to reset all zones to a lower level temporarily and then please attempt to download this html attachment again.

However, since you can normally download the other documents, I suspect there is some restriction in the website which you are trying to view. I recommend you to contact the administrator of that website if possible.
could you please send me the link of the website from where you are trying to download the html attachment?

are trying to better understand customer views on social support experience, so your participation in this
interview project would be greatly appreciated if you have time.
Thanks for helping make community forums a great place.

6 more replies
Answer Match 74.76%

I am infected with this crap and have used the following tools to try to get rid of it:
Windows Defender, Unible PowerSuite (SpeedUpMyPC, Registry Booster & Spyware Protector) and Norton's One Button Checkup and WinDoctor.

Not sure if it's related, but my DISPLAY is locked at 640 X 480.

Atempted the 5 Step Process before posting and Panda ActiveScan froze and crashed after scanning 59253 files, but not before identifying 28 spyware files.

Here's my extra.txt log from Deckard's:

Deckard's System Scanner v20071014.68
Extra logfile - please post this as an attachment with your post.

-- System Information ----------------------------------------------------------

Microsoft Windows XP Home Edition (build 2600) SP 2.0
Architecture: X86; Language: English

CPU 0: Intel(R) Pentium(R) 4 CPU 2.80GHz
Percentage of Memory in Use: 36%
Physical Memory (total/avail): 1277.95 MiB / 810.39 MiB
Pagefile Memory (total/avail): 1516.89 MiB / 1165.44 MiB
Virtual Memory (total/avail): 2047.88 MiB / 1930.88 MiB

A: is Removable (No Media)
C: is Fixed (NTFS) - 37.21 GiB total, 18.7 GiB free.

\\.\PHYSICALDRIVE0 - ST340014A - 37.25 GiB - 1 partition
\PARTITION0 - Unknown - 39.19 MiB
\PARTITION1 (bootable) - Installable File System - 37.21 GiB - C:

-- Security Center -------------------------------------------------------------

AUOptions is scheduled... Read more

A:Netsky Worm-Popups-The Three Icons - "Error Cleaner" "Privacy Protector" "Spyware..."


14 more replies
Answer Match 74.34%

I double-click and get "search" instead of "open"--only when I click a disk, like Hard Drive C: or Floppy A: or CD F: and so on.

It didn't used to do this, so I must've inadvertently changed some setting somewhere, but darned if I can find it now.

Any ideas?

A:Solved: On the "my computer" list, I double-click on disks and get "search" instead of "open"

12 more replies
Answer Match 74.34%

Ok, so im new here so hey everybody..

to the point: my laptop is "stuttering"/lagging/skipping.
whatever you wanna call it its doing it.
my video/music/and cursor skip every second for a splt second it starts on start-up and dont stop til i turn my laptop off. it happens in a pattern its not random, ive done checked my drivers, spyware, and m RAM is good.. so can someone please help me? ***could it be because my battery wont hold a charger? so it has to be hooked up to the charger at ALL times or it dies Example: is the charger not got the "juice" to run the laptop by itself so it studders/skips..*** i dont know if this has anything to do with my problem but i ran "event viewer" and found this : The following boot-start or system-start driver(s) failed to load:


OS Version: Microsoft Windows XP Home Edition, Service Pack 3, 32 bit
Processor: Genuine Intel(R) CPU T2250 @ 1.73GHz, x86 Family 6 Model 14 Stepping 8
Processor Count: 2
RAM: 502 Mb
Graphics Card: Mobile Intel(R) 945GM Express Chipset Family, 224 Mb
Hard Drives: C: Total - 39723 MB, Free - 23484 MB; D: Total - 12684 MB, Free - 3633 MB;
Motherboard: Dell Inc., 0FF049, , .HWPLLB1.CN1296167S5169.
Antivirus: McAfee VirusScan, Updated: Yes, On-Demand Scanner: Disable

A:Solved: Whole computer "studders"/"skips"/"lags" .. have event viewer report (PLEASE

6 more replies
Answer Match 73.92%

Does anyone know if its possible to autofill the "from field" as a rule, when your in "another users /delegates" mailbox, so you dont have to add their address in the "from field"? (so it will autopopulate with their email address (and show "on behalf of")?
I hope this was clear.


A:Solved: outlook 2007 "from field" 'on behalf of" issue

No ... its not possible if the user has more than one delegate (that has added them with the applicable rule). from that point on, they will have to choose which person they want to add to "sent" on behalf of field.

However, If they have just one (one only) user who has added them with that permission (to send on behalf of), it will auto-populate with that user.

So, It does not matter even if they are "in" a specific users mailbox (and expect the "on behalf of" to auto fill with that users name). If they have more than one delegate that has added them with that permission, they will still have to choose which user the message will sent "on behalf of"

i figured this out by trail and error etc

1 more replies
Answer Match 73.5%

I am using outlook express 6.0 a new problem on an old computer occurred. After booting up I can use outlook and it will access my e-mail fine. Five minutes later I can no longer check messages. I get error messages. I have to reboot and then I can access my error messages again. How can I stop this new problem? It has only been a problem for about two months.

In case it is related. I also use compuserve and about the same time (two months ago) I
am able to access its e-mail but not its web browser function.

I do not use the Outlook express to access my compuserve account. But as soon as I use Compuserve than I can no longer use Outloo express and have to reboot.

Even if I do not use compuserve after five minutes I must reboot to use the Outlook Express.
I use Windows XP Pro and have the SP2 latest update.
thanks for any help you can give
Jim Harding

More replies
Answer Match 73.5%

Ok, so im new here so hey everybody..

to the point: my laptop is "stuttering"/lagging/skipping.
whatever you wanna call it its doing it.
my video/music/and cursor skip every second for a splt second it starts on start-up and dont stop til i turn my laptop off. it happens in a pattern its not random, ive done checked my drivers, spyware, and m RAM is good.. so can someone please help me? ***could it be because my battery wont hold a charger? so it has to be hooked up to the charger at ALL times or it dies Example: is the charger not got the "juice" to run the laptop by itself so it studders/skips..*** i dont know if this has anything to do with my problem but i ran "event viewer" and found this : The following boot-start or system-start driver(s) failed to load:


A:Whole computer "studders"/"skips"/"lags" .. have event viewer report (PLEASE HELP)


Tech Support Guy System Info Utility version
OS Version: Microsoft Windows XP Home Edition, Service Pack 3, 32 bit
Processor: Genuine Intel(R) CPU T2250 @ 1.73GHz, x86 Family 6 Model 14 Stepping 8
Processor Count: 2
RAM: 502 Mb
Graphics Card: Mobile Intel(R) 945GM Express Chipset Family, 224 Mb
Hard Drives: C: Total - 39723 MB, Free - 23484 MB; D: Total - 12684 MB, Free - 3633 MB;

2 more replies
Answer Match 73.5%

Good day,

First time poster.

A friend recommended this site. I will try to provide enough preliminary info.

When I run AVG 8.0, I get consistently 30 "Warnings" with every scan, even though it states they were put to the vault.

The messages (and number per scan) are:

5 separate - Found.adware.titanshieldantispyware
1 single - Found.adware.newdotnet
24 separate - Found.adware.generic
Showed up once - Found.adware.isearch

Running XP, SP3, AVG 8.0 (updated daily), SpyBot S&D (updated daily), CCleaner (updated within the past week).

Are these of a material concern? How would I get rid of them?

Below is my HiJackThis file from today.

Any help would be appreciated.


Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 6:28:31 PM, on 5/13/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
C:\Program Files\Juniper Networks\Common Files\dsNcService.exe
C:\Program Files\Microsoft SQL Server\MSSQL$FLUKE\Binn\sqlservr.exe
C:\Program Files\HPQ\HP Wireless Assistant\HP Wireless Assistant.exe
C... Read more

A:Recurring AVG "Warnings"

Wow, musta stumped the band.

Sorry to bother....

3 more replies
Answer Match 73.5%

ok!!!!!!!!!! what is it and how do i fix it,,,, eyes crossed knees woobly help?????????????????????

A:[Solved] mplay32.exe,1"/play/close"%L"." and sndrec32.exe"%L"."

9 more replies
Answer Match 72.66%

I have a bunch of rules set up to categorize my email. I made them all using the rules wizard. Unfortunately, if I want more than one condition in the email, for example from someone and containing particular words in the body, it seems to have to be an "and" statement--no "or" statements. I would like to set up a rule that says to categorize based on meeting one or another condition, either or.

Right now I just have to have more than one rule for a given category to account for the various conditions. It would be so much nicer if I could combine some of these rules somehow. Is this possible?


More replies
Answer Match 72.66%

I'm running Microsoft Outlook 2003 SP3, Part of Microsoft Office Professional Edition 2003. I have a problem, which many others seem to have had, in that I'll open my Sent folder, and instead of the &quot;to&quot; field being present, I find that it has (uncommanded by me) changed to the &quot;from&quot; field ... and similarly sometimes the inbox folder will display the &quot;to&quot; field instead of the &quot;from&quot; field that was there the last time I looked at it. There are at least two other threads in these forums ( and that are about the identical issue. These were written years ago, but I can't see that anyone has had a solution for preventing this from happening. Post numbers 11 and 17 in the thread seem to indicate that the CAUSE is related to searching mail folders - this seems to correlate to my own experience - perhaps even that it occurs only when I search across multiple mail folders for an item (setting the &quot;search in&quot; field of the &quot;look for&quot; function to &quot;All Mail Folders&quot;. Now I know the joke about the guy who went to the doctor and said, &quot;Doc, my arm hurts when I hold my hand over my head like this. What advice do you have?&quot;, to which the Doctor said, &quot;My advice? Don't do that.&quot; But that is NOT the answer I want in this case. I need to be able to search mul... Read more

More replies
Answer Match 72.66%

Hello guys, the last week I've been strugling with these nasty BSODs. At first I thought it was my HDDs as ntoskrn.exe somewhat hinted towards that from googling it. My HDDs have been causing a lot of trouble earlier as well due to their somewhat long years of service. However, I've recently reformated my computer and installed W7 on a brand new Corsair Force GT 120GB SSD hoping the BSODs would go away, they didn't.

I googled BSOD and I stumbled upon this forum and I thought I'd give it a try. I'm somewhat desperate, as I need my computer working for both work, school and amusement.

I've been trying to run Memtest in order to test my memory but without any results. I'm also currently running on only on 4GB chip instead of two, to see if the problem still exists. Also, without any results.

This is the second time I'm writing this thread btw, I was just about to post it and my PC crashed.

Here is my two logs + dxdiag (last crash didn't generate a log oddly enough).

Here is additional hardware/gear that I use:

Razer Megalodon 7.1 Headset
Razer Naga
Logitech G19
Logitech C920 (Webcam)
Corsair 750W PSU

My temperatures are also good. Both CPU and MB idles at around ~25. GPU's all good too. I'm also using a Corsair 650D chassi with dustfilters at both air-income so dust is minimal. On top off this, I use airpressure to clean away dust somewhat regularly and I also did exactly this 2 days ago when I reinstalled the pc.
... Read more

A:BSOD - "Memory management", "Bad pool header", "ntoskrnl.exe"

Are you over-clocking? Is the bios set to its defaults? Is the SSD set on a SATA 3 port in AHCI mode?

5 more replies
Answer Match 72.66%

Hi all,

So I'm kind of stuck.. I currently have the problem where I am in an endless cycle of "loading files" -> "Windows Boot Manager" (see: How To Boot Into Safe Mode On Windows 8 (The Easy Way)).
I have tried to load all of the options -- and none successfully load.
I also end up at a OneKey Recovery as well.. unfortunately, the laptop does not have initial backup or user backup images.
I have a Windows 8 CD for repairing purposes.. however, I cannot load the BIOS/UEFI to change the boot order to load the optical drives first. I have also tried to remove the CMOS battery to fix it.. did not work. .
Also - Windows Boot Manager:
Windows Setup [EMS Enabled] -- does not load properly (leads to OneKey Recovery) Safe Mode (does not load properly) Safe Mode with Networking (does not load properly) Safe Mode with Command Prompt (doesn't load - tries to boot and load all files onto partition that is too small.. can't change partition?)
Enable Boot Logging Enable Low-Resolution Video Debugging MOde Disable automatic restart on system failure Disable Driver Signature Enforcement Display Early Launch Anti-Malware Driver
Start Windows Normally
Any ideas would be greatly appreciated! Thanks!

More replies
Answer Match 72.66%

Ok so I'm using a custom visual style made by another user however I don't really like the buttons used that I mentioned above. The creator states it is acceptable to change the theme to however you like as long as you don't redistribute it anywhere.

Ok so I opened up the .msstyles file (using Restorator) located in the theme folder of this VS. I went into the images directory and located what seems to be the images used for the buttons. Intuitively, it seems like it would make sense to replace those images with different ones (perhaps from another visual style) and it should change them. However, would this actually work? Could the theme get messed up in some other way (like proportions or something if the new button images are smaller)? I don't know of any other way to change them that would be easy.

But I did run into another problem. For some visual styles I can't even locate those buttons in the images directory. Where else would they be?

A:Changing the "minimize" "maximize" and "close" buttons of a theme

Use Windows Style Builder to do that...

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Answer Match 72.66%

Hi everyone!

Yesterday my HP laptop (Windows 7) started getting BSOD with various types of errors (mostly "STOP: 0x00000F4", "STOP: 0x0000007A", "c00021a" and one "missing %hs, c0000135"). Most of the time it restarts without any issues and works fine right after the BSOD and then an hour or two later I get a BSOD again.

I have tried restoring to Last Known Good Configuration, startup repair, hard disk check, virus scans and I also uninstalled any recently added programs I could think of and cleared up more than 50% of my hard disk space. None of these seem to have helped and I still get BSOD regularly.

I have attached the folder from the SF Diagnostic Tool and would appreciate any advice!
Thank you!

A:BSOD every few hours: mostly "STOP: 0x00000F4", "c00021a" & "c0000135"

Welcome to the forum.

Please go to Start and type in "msinfo32.exe" (without the quotes) and press Enter
Save the report as an .nfo file, then zip up the .nfo file and upload/attach the .zip file with your next post.
Also, save a copy as a .txt file and include it also (it's much more difficult to read, but we have greater success in getting the info from it).
Upload a screenshot using: CrystalDiskInfo For how to upload a screenshot or file, read here
Test your Hard Drive(s) by running: Hard Drive Diagnostic Procedure
Test and Diagnose RAM Issues with Memtest86+: RAM - Test with Memtest86+

Pay close attention to Part 3 of the tutorial "If you have errors"
Test the RAM with Memtest86+ for at least 7-10 passes. It may take up to 22 passes to find problems. Make sure to run it once after the system has been on for a few hours and is warm, and then also run it again when the system has been off for a few hours and is cold.

Monitor hardware temperature with system monitoring software like Speccy or HWMonitor. Upload a screen shot of the Summary tab as well:Piriform - Speccy
CPUID - HWMonitor
For how to upload a screenshot or file, read here

* *
* Bugche... Read more

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Answer Match 72.66%

I am using Windows 7 on my laptop and I have question about when to use "Home", "Work" and "Public" profile.

If I am logging in without setting password, and I am logging in network with "Public" profile, then will any other user, who can see my computer, be able to enter my computer and check the contents on my computer ?

I am connecting to a network and there are 6 other users connected to this network. In the set network location window, if I select the netwoek as "Home", does it mean that other 6 users will not be able to see my computer on network and if I use "Public", then all other six users will be able to see my computer on network ?


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Answer Match 72.66%

Example sentence: vrytim I prss ths kys, nothing happns. Now I'm writing with my on-sreen keyboard. I'm clueless when it comes to computer stuff. How do I fix this? Is this a software problem, or a hardware problem?Help is much appreciated!

A:Kyboard deos not respond to the keys: "e", "d", "c" and "3"

My keyboard hath the thame problem with the thupid eth key. The blathted thing ith driving me nutth.

All aside, usually, that is a hardware problem. Can you find or borrow another keyboard and see if it will work correctly on your machine?

6 more replies
Answer Match 71.4%

I do not know what I did. When I opened a message it open it "Message"; now it opens in "File". How can I get it back to open in "Message"?

A:Outlook 2016 - Message opens in "File", not "Message"

If you minimized the Ribbon, this caused it. Open a message and maximize the ribbon.

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Answer Match 71.4%

I have a W7 32bit laptop and I do not have MS Office installed. I have been using Hotmail until a couple weeks ago when I was "converted" to email - which I like OK. When I'm using a browser - IE9 in this case - and when I click on "send link as" or "send page as", it launches Windows Live Mail and puts me in a WLM output email. I would instead like it to launch me into and an output email. How can I do this - or can't it be done at all?

If I've posted to the wrong board plz let me know which board to post it to.
Thank you in advance for your help. vs. WLM when "send link as" or "send page as" is clicked

How to Make Windows Live Hotmail Your Default Email Program - About Email

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