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HP Touchsmart 520-1030 LavacaSB Board any way to support Ivy...

Q: HP Touchsmart 520-1030 LavacaSB Board any way to support Ivy...

Hello, i have an HP Touchsmart 520-1030, and i wish to upgrade it with i3-3225 processor that i own. Tried to replace it with mine i3-2120, but pc just does not boot. Any way to upgrade bios to support ivy bridge processors? For now i have latest bios 7.12. I see the only difference between models that support ivy and not, is MB name Lavaca3SB[supports ivy] and LavacaSB[does not]. Is it the same mb and i can install Lavaca3SB's bios to mine LavacaSB board or this will not work that way?

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Answer Match 78.12%

I was trying to speed up a Touchsmart 600   Info below:
Model #: 600-1000t
Product #: AW023AV-ABA
[personal information removed]
Software Build #: 94NAv6PcA5
Service ID #: 011-610
PCBRAND: Pavilion
I search HP support and it says :   
Memory: DDR3 SO-DIMM (200-pin)
Tyoe: PC3-10600 (DDR3-1333 MHz)
Of course when I google "DDR3 SO-DIMM (200-Pin) PC3-10600 i get all types of hits for HP Touchsmarts,  when I remove the (200-pin) from the search criteria i get all types of 204-pin RAM Sticks. 
I would tend to beleive that HP's telephone support technicians in what sounds like india don't know and they're looking it up in their data-bases.  I believe the HP databases to be incorrect.  The best option is to remove a stick and see exactly what the label on the Memory Stick says, and then buy bigger sticks of the same RAM as in the computer.  I have 3 sticks to try,   DDR3 - 1066 MHz,  DDR3 - 1333MHz  & DDR3-1600MHz.  i think it's the

A:Touchsmart 320-1030: Is it 200 pin SO-DIMM or 204?!?!? Yet m...

Spoiler (Highlight to read)  I think I'm going to go with the 204-Pin.   I think the printed HP documentation is a typo and they really intended to type 204-pin.   I don't think it's my memory anyway because the usage rarely goes over 25% usage of physical memory.  i think the server i'm accessing is running slow... 

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Answer Match 78.12%

So I want to upgrade my RAM on the 320-1030. The specs page says "Two 200-pin DDR3 SO-DIMM sockets".It also says "Supports DDR3 SO-DIMMs" and specifically "PC3 10600 (1333 MHz)" and "PC3 12800 (1600 MHz)". Yet more HP contradictions (lies?)1) The parts page lists the item pre-installed is 572293-D88, a 204-pin item. See here, here, here, here, and here.2) Using the automated systems for major RAM sellers all indicate 204-pin RAM will work on the 320-1030. What gives?!? 

A:Touchsmart 320-1030: Is it 200 pin SO-DIMM or 204?!?!? Yet m...

Hi: I do not believe there is any such thing as a 200 Pin DDR3 SODIMM, so HP's reference to that is incorrect. A DDR2 SODIMM memory module is 200 pin, and a DDR3 SODIMM is 204 pin. Paul

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Answer Match 78.12%

For this type what can I upgrade my processor to?  I believe it's only a 4GB as well. I need more RAM and processing power. thank you

A:I have an HP TOUCHSMART 320 PC MODEL 320-1030 looking to upg...

Hi, Yes. Please check 2 sections Processor upgrade informationMemory upgrade informationon the following link: Regards.

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Answer Match 75.6%

I used a copy of windows 7 professional to wipe the system because I was giving it away. I have the operating system up but can not access the network card to access the internet. I've downloaded the drivers on the software page but get the message that the file is not compatible with the system. I see the recovery disk I can order, but was hoping to find an image of the recovery disk that I can download and burn to a disk myself. Overnight ordering still has a statement about it taking 2 days to process first. Is there another area online that I can get the recovery disk downloaded? Serial number: 3CR2160C7B Thanks in advance.  

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Answer Match 54.6%

I know my motherboard uses DDR, I just don't know what is the fastest speed it supports. I think the RAM in it is PC2109 or around that. The only reading I can get off the board is "Intel Desktop D845PG" and google returns nothing. I want to buy some new ram, but want to go higher than is supported by my board.

Any help?

A:What type of RAM does my board support

Heres a great tool

You might want to take a look at this link as well:

3 more replies
Answer Match 54.6%

i have an oem sony board, an asus A7S-LE. the only suport info i can seem to find for it is from the sony site, but that's not for the asus board specifically, it's for the model of my computer (sony pcv-rx450).
i'd like to know if i can place a stick of pc133 512mb sdram in one of the dimms. it says that the max memory it supports is 512mb, but then it also says that it works in "any" combination of that amount, then has a list of the possible combinations:
one 128mb in one dimm (my current config)= 128 mb
two 64mb in two dimm slots= 128mb
one 256mb in one dimm slot= 256mb
two 128mb in two dimm slots= 256mb
two 256mb in two dimm slots= 512mb

then i would expect it to say one 512mb in one dimm, but it doesn't. does this mean that the dimms won't hold 512?

A:board support for 512mb ram

11 more replies
Answer Match 53.76%

Hello techies, please check my computer's specifications and tell me if it can support. My computer sometimes acts weird and i got a feeling that it is the graphic card which cant support windows 7.

Is 64 MB a minimum requirement or recommended hardware?

A:Can a 64 MB on board card support windows 7?

Welcome to the forum!!
Win 7 should work fine but you won't be able to use Aero. That needs at least 128mb of dedicated graphics.


5 more replies
Answer Match 53.34%

Well I just found out that my MSI K8MM-V does not support two floppy drives. Can anyone recomend a socket 754 board that supports two floppy drives (A & B)? It also needs to have an AGP port and support PC 3200 Memory.

A:socket 754 board with dual floppy support.

I just want to let you know that through my searching and searing I was not able to some up with a board that supported 2 floppy drives. I did hear EpoX made a board, maybe, maybe not, but either way I could not find one.

Have you thought about using an external floppy that connects through a USB port?


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Answer Match 52.5%

I have just acquired a computer with an ECS Elitegroup L7VMM2 rev 1.1 motherboard with an AMD Duron 1800 CPU. I am currently running with a very small hard drive. What size hard drive is it able to support?

A:L7VMM2 mother board support for hard drive

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Answer Match 49.56%

Hello, I am Portuguese and I have a driver problem with my computer.
Computer Information (HP):

Model: Notebook PC HP TouchSmart tm2-2050e
Operating System: Windows 7 64bit (service pack 1)
Version bios: f.25
antivirus: avast free
Maintenance: ccleaner and Advanced SystemCare Pro
Update drivers: ma-config and SlimDrivers

The problem is as follows:

The hard drive was in trouble, so it was replaced.

Then I put the windows 7 again.

And there was no problem, until the driver (s) touch (touchsmart) does not work.

I've done:

I tested it with my finger and pen hit the computer screen.

I went to HP's download page all available drivers for my computer, did not work.

Update drivers with the program ma-config and SlimDrivers not resulted.

Link all the information from my computer:
Configura??o Resumo

Link information about my dxdiag (hosted on google docs / drive):

Sorry about the spelling mistakes.

And please, help me.

Thank you.

A:Notebook HP touchsmart tm2-2050ep error driver touchsmart

Hi there .... I understand your touch screen is not working .... Is the touch-pad working though ? Is there any errors in the Device manager ? .... Which Drivers did you download from the HP web site ? .... Did you download Drivers from any where else ? ... Also where you able to get Windows activated ?

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Answer Match 44.94%

Greetings,  I was wondering what to look for if I wanted to upgrade my 320-1030  in terms of a motherboard and CPU? I was contemplating upgrading the CPU to an A8-3820 on the existing board, but I now am wondering if it is possible to move to a faster CPU (which I am assuming would require a new motherboard  if that is possible).

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Answer Match 44.52%

Does anyone know where I can order an usb drive to get my HP Mini 1030NR restored to factory setting? Thnx 

A:Hp Mini 1030 NR

hi. did you ever get the recovery disks? I am in the exact same situation and cannot for the life of me find the recovery image anywhere!

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Answer Match 44.52%

On the hp website it stated that the i7 2600 is supported, now that I tried it on boot the screen says unsupported cpu installed and it justs shuts down, I already upgraded the bios any suggestions that I can do to resolve this? thanks in advance

A:520-1030 cpu upgrade

An Intel Core i7 2600(95W TDP) and 2600s (64W TDP) is supposed to be supported. Are you certain that what you installed is not an Intel Core i7 2600k instead?

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Answer Match 44.52%

One of our users just lost control of her PC. Someone remotely took control of her mouse. The only unusual activity we have seen thus far is Port 1030 called iad1. Has anyone seen this?

A:iad1 on TCP 1030

Hi nmorrisonaz,

Not sure If any malware can do that.

But please do this. Click here to download Hijack This. Run Hijackthis.
Click the "Scan" button when the scan is finished the scan button will become "Save Log" click that and save the log.

Go to where you saved the log and click on "Edit > Select All" then click on "Edit > Copy" then Paste the log back here in a reply.

DO NOT have Hijack This fix anything yet. Most of what it finds will be harmless or even required. Someone here will be glad to advise you on what to fix.

*Note: When you download Hijack This Do Not download it to a temp folder or to the desktop. Create a permanent folder somewhere like in My Documents and name it Hijack This and put it in that folder.

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Answer Match 44.52%

Hello, I've been saving up for some time now and I would like to build a good gamin computer. I know I have the right money to build a solid performing one, one that can run games on high quality too. The only problem is, I don't know which parts to buy. I do know how to build it however. I would like some help selecting parts from you. One final point, I will want it for doing other stuff, not demanding just practical uses like searching and making documents etc. Thanks so much!

A:New PC Build - £620 ($1030)

You need to provide a little more info;
1 Do you want amd or intel?
2 Do you have any parts you are going to reuse ie case, keyboard/mouse, optical drive, etc?
3 Are you including the cost of windows for your new build?

2 more replies
Answer Match 44.1%

Okay, sounds stupid but I am curious. Tomorrow my motherboard arrives....ASUS G4A89GTD will be a few more days until my 1055 AMD phenom II x6 arrives.. I check the QVL @ the ASUS site for compatable processors and it doesn't list my previous AMD phenom x4 and I was wondering what the worst possible thing that could happen would be. I only ask because I read some people have used different RAM sticks than specified and havent experienced any ill effects. Would it just not recognize the phenom X4? Or could it possibly fry either/or/both? I know It would physically fit but I understand that means nothing. I dropped $100 for the board and don't want a bbq. Thanks!

A:using a cpu that my board "won't support"

9 more replies
Answer Match 44.1%

Foxits free PDF Reader has been updated to You can get it here.
Foxit Software

A:Foxit PDF Reader available

+1 for Foxit Reader (especially those of us with a distaste for Acrobat).

2 more replies
Answer Match 44.1%

v6.2.0.1030 Apr 13, 2015

Fixed: Bug fixes


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Answer Match 43.68%

Hello, we have recently purchased several HP Elitebook 1030 G1 notebooks. These come with Windows 10 out of the box, and no discs at all. HP seem to offer a Windows 7 recovery disc via drivers & downloads but this only seems to be for drivers and applications post-Windows 7 install. We still use Windows 7 (Enterprise x64) deploying via SCCM. As the laptop doesn't have a LAN port HP support suggested getting an HP USB-C to Ethernet adapter, but this doesn't seem to help with PXE boot. So moving onwards, I then attempted to do a manual install of Windows 7 x64 via USB. Initially it didn't even boot without turning off secure boot and turning on legacy boot. As the laptop has an M.2 ssd it is not even found by the setup process. I have now gone through adding sata and usb3 drivers via dism to boot+install wim's and also an MS hotfix for NVMe support ( Unfortunately after all this it is still not able to see the hard drive. Unless I am going blind I cannot see any information about this on HP Support. Has anyone done this on this model notebook or similar (ie M.2 ssd)? Thanks

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Answer Match 43.68%

I am totally obsessed with downloading music, but awhile ago I attemped to download an upgrade to the basic Kazaa system. Once I had fully downloaded the upgrade I went to click on Kazaa and a message popped up saying," You have uninstalled a part of Kazaa needed to run and to close and reinstall." (I believe it was called error 1030, I'm not positive though) Anyway, I uninstalled Kazaa and reinstalled several times and the same message keeps appearing.I checked to make sure I had all the needed componets to run Kazaa aswell. I can't figure out what to do. I tried other music sources but I can't find one I like as much as Kazaa. If you know what I should do please HELP!!

A:Kazaa Error 1030, any adivse?

What I would do is:

1. Use a spyware scanner to delete all the spyware that comes with the Kazaa download
2. uninstall Kazaa using the JV16 power tool
3. Do a file search for Kazaa and delete all of the files that are found.
4. Backup the registry
5. Use Jv16 power tool to clean the registry.
6. If you want to and are brave enough, do a manual search for useless Kazaa keys in the registry (be sure to have a backup if you do this)
Reinstall the latest Kazzaa with all of its Spyware. (Perhaps you might want to try Kazaa Lite)

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Answer Match 43.68%

I just looking for information on how to install windows 10 on my Touchsmart 320-1030 PC. The PC is only 2-4-year-old and runs great. What steps do I need to take, in order to install windows 10 on this device?

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Answer Match 43.68%

Is it just my imagination or has the attempts to begin communication on about ports 1025-1035 begun to rise?

Looking over data on this I really dont see its nominal importance other then the beginning of the road or bottom of the stairs to attempt throughput communication, if you will =)

Anyone else care to take a stab at this ?


A:Port 1030 Alerts, Give or Take

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Answer Match 43.68%

Hello everyone, I have been trying to get my wireless working on my Dell Inspiron n5110 on Windows 7 64 bit to no avail. In device manager I have the error "code 10 this device cannot start" I have tried almost everything so far. Reinstalled drivers multiple times, with multiple versions. I have replaced the adapter even though I knew it was a software problem because the wireless works on a live boot Ubuntu and as a last resort I have reinstalled Windows and installed all the proper drivers but still nothing. Any thoughts on what I could be missing or some suggestions?

A:Centrino-n 1030 driver issues

Please download MiniToolBox  , save it to your desktop and run it.
 Checkmark the following checkboxes:  List last 10 Event Viewer log  List Installed Programs  List Users, Partitions and Memory size.
 Click Go and paste the content into your next post.
 Also...please Publish a Snapshot using Speccy - , taking care to post the link of the snapshot in your next post. 

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Answer Match 43.68%

Hi, I hope someone out there can shed a little light on this situation as it's doing my nut in!

We have a network with 3 Windows 2003 servers and workstations all with XP. When the users log in a script runs which maps network drives and pushes printer connections etc. Also we have several group policies set which restrict pupils and staff in certain ways. Nothing drastic though. Just 'Cant see certain Control Pannel Items etc'.

Now all was working perfectly until a couple of weeks ago 2 staff members came to me and said "I can't get on the interenet or e-mail". I had a look and when they logged in on their normal computer it seemed to log in fine but then receieved a couple of "Cannot perform this action due to restrictions on effect on this computer" messages. This message also appears when they try to click on the Internet for example. On closer inspection it has run the scripts ok because I have the shared drives and printers. But the virus scanner which is sophos in our case hasn't loaded (it comes down from the server), also there is no All Programs in the start menu, or shut down.

If I log off and check the event viewer I have event 1030 there which refers to an error with group policy.

Now the most annoying problem is it appears completly random with it's timing. Usually a shut down and restart of the computer fixes it. Moving to another computer can also fix it. It dosent always do it on the same computers, other peolpe can log on to ... Read more

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Answer Match 43.68%

Hi, I hope someone out there can shed a little light on this situation as it's doing my nut in!

We have a network with 3 Windows 2003 servers and workstations all with XP. When the users log in a script runs which maps network drives and pushes printer connections etc. Also we have several group policies set which restrict pupils and staff in certain ways. Nothing drastic though. Just 'Cant see certain Control Pannel Items etc'.

Now all was working perfectly until a couple of weeks ago 2 staff members came to me and said "I can't get on the interenet or e-mail". I had a look and when they logged in on their normal computer it seemed to log in fine but then receieved a couple of "Cannot perform this action due to restrictions on effect on this computer" messages. This message also appears when they try to click on the Internet for example. On closer inspection it has run the scripts ok because I have the shared drives and printers. But the virus scanner which is sophos in our case hasn't loaded (it comes down from the server), also there is no All Programs in the start menu, or shut down.

If I log off and check the event viewer I have event 1030 there which refers to an error with group policy.

Now the most annoying problem is it appears completly random with it's timing. Usually a shut down and restart of the computer fixes it. Moving to another computer can also fix it. It dosent always do it on the same computers, other... Read more

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Answer Match 43.26%

First up, hello everyone.

I have XP computers connected to a SBS2003R2 domain that is posting 1030 Userenv errors in the eventlog. I've not checked them all but three of them definitely are, so we can presume they all are.

Through Userenv.log, I've wiggled it down to two variants of:

USERENV(314.480) 21:50:37:892 ProcessGPO: CheckFilterAcess failed for <CN={C94DA5DA-A892-44ED-B77D-618A143ED5CC},CN=Policies,CN=System,DC=[domainname],DC=local>. Filter not found
Click to expand...

Followed by many of the following that correlate with the eventlog errors:

USERENV(318.868) 09:47:24:929 ProcessGPOs: GetGPOInfo failed.
Click to expand...

My question is - whereto from here? OUs, GPO and the such is on the edge of my knowledge. It seems that if I can find what GPO is failing, I'm there.

A:Eventlog 1030 and userenv GetGPOInfo failed

I would suggest since you are apparently having troubles with a Small Business Server that you ask to have this post moved to the Networking forum here at TSG. You will get a better response there. You can do this by clicking the little triangle at the top right corner of the window and ask a moderator to please move this thread to that forum

2 more replies
Answer Match 43.26%

I'm trying to replace a faulty wireless card and I can't figure out for the life of me where to order a new one. 'HP Part Surfer' doesn't return anything. I'm also not entirely sure where the part number on the wireless card is, all I can really see that might be it is a 'PNOP' number.Thanks in advance!

A:Ordering a Intel Centrino Wireless-N 1030

Dear Customer,  These are the Wireless cards supported by the unit. Intel Centrino Advanced-N 6230631956-001.Intel Centrino Wireless-N 1000593530-001.Intel Centrino Wireless-N + WiMAX 6150633817-001.  Also please check the below link having the complete guide of your unit.  I  recommend you to Contact HP Support over the Phone for further assistance.  Hope this helps, for any further queries reply to the post and feel free to join us again  **Click the White Thumbs Up Button on the right to say Thanks**Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem. Thank You,GBL84I am not an HP Employee

1 more replies
Answer Match 43.26%


hello, first off i have scanned with adaware pro se, spybot, and h2, also mcafee antivirus and a couple of online scanners--this is what remains

i have some pesky files burrowed into my pooter, i am pretty sure the files in the temp folder are bad....but when i search for the executable, all i can find are prefetch files....i think the prefetch files are generating the temp files...

i have used msconfig to stop some files from statring,and that has stopped an error screen that displayed this message at start up everytime:

rundll egdhtml-1030 dll error

i reactivated them in msconfig for this logfile...

also- whenever i turn on the computer, it frezzes up after booting to windows, i found that killing all the rundll32.exe files make it able to run again!!!!!!

so they must be bad, too...

here is my log, thank you very much for any help!!

Logfile of HijackThis v1.99.0
Scan saved at 3:36:10 PM, on 1/30/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\Program Files\McAfee\McAfee Privacy Service\GUARDDOG.EXE
C:\PROGRA~1\McAfee\SPA... Read more

A:egdhtml-1030.dll error+rundll32.exe*logfile inc.*

Please print out or copy this page to Notepad. Make sure to work through the fixes in the exact order it is mentioned below. If there's anything that you don't understand, ask your question(s) before proceeding with the fixes. You should not have any open browsers when you are following the procedures below.

Go to My Computer->Tools/View->Folder Options->View tab and make sure that 'Show hidden files and folders' (or 'Show all files') is enabled. Also make sure that Display the contents of System Folders' is checked. Windows XP's search feature is a little different. When you click on 'All files and folders' on the left pane, click on the 'More advanced options' at the bottom. Make sure that Search system folders, Search hidden files and folders, and Search subfolders are checked.

For the options that you checked/enabled earlier, you may uncheck them after your log is clean. If we ask you to fix a program that you use or want to keep, please post back saying that (we don't know every program that exists, so we may tell you to delete a program that we think is bad to keep).

Turn off system restore by right clicking on My Computer and go to Properties->System Restore and check the box for Turn off System Restore. Click Apply and then OK. Restart your computer. After we are finished with your log file and verified that it's clean, you may turn it back on and create a new restore point.

Download AboutBuster and unzip it to a folder on your the D... Read more

4 more replies
Answer Match 43.26%

I noticed my wireless 1030 is acting strange after getting BSOD(not the cause of Wireless but it was solved)and now I'm experiencing some problems, here are the issue. I'm worried if it is the NIC card it takes a while to connect to a certain webpage then whenI looked up on Event viewer it stated in the lines of Google too long to respond DNS

2. sometimes the wireless would switch off by itself and when I try to reconnect to my home router it says "Cannot find my router* yet I can see it shows my wireless router is available then when I look up event viewer it states " NETBIOS over TCPIP has entered Stop state".

I would have to click on

*Troubleshoot Problems which then would let me reconnect back in the router*

3. I have been getting this new event viewer error 5060:
The description for Event ID 5060 from source NETwNs64 cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.
If the event originated on another computer, the display information had to be saved with the event.
The following information was included with the event:
Intel(R) Centrino(R) Wireless-N 1030
I can see my network information by typing ipconfig/all BUT recently I performed a Intel? PROSet/Wireless Software Manual Diagnostics Tool and it failed on "Radio ON test" yet my wifi switch was ON. I... Read more

A:I'm having wireless Issues with the Intel 1030,Turning off by itself

It almost sounds like a nic driver issue. Have you updated it recently? Try to update, or roll-back if update did not work.
Replacing your nic should not be to hard depending on your device. Usually the nic is the easiest of the add-on boards to get to. But, I really don't think it's the nic. Were you changing, installing, updating anything with your hardware, operating system when this happened? If driver update/rollback doesn't work, try a system restore if feasible.

4 more replies
Answer Match 43.26%


Please guide me how I can get a driver for my brother printer HL -1030 for Windows 7. I called Brother office in Canada and they say this printer is not compatible with Windows 7. Is there any other printer driver I can download and get my printer working.

Thanks in advance.


A:Brother HL-1030 printer driver for Windows 7

You should be able to use the XP drivers and install them in compatibilty mode.

Here's a link to the XP Home/Pro 32-Bit Drivers
Brother Solutions Center: HL-1030: Downloads: Others

To run the installer in compatibility mode:

Right Click Installer > Properties > Compatibility > Select the OS you want. (In this case, XP)

9 more replies
Answer Match 43.26%

The video card in my Pavilion h8-1030 died and I need to find a replacement. If possible, I'd like to upgrade the card at the same time to the best possible card that would work on this system, within on total $350 budget. Being overly optimistic and with a big dose of wishful thinking I had actually ordered a MSO GeForce GTX 970 , but before it arrived I read that it will not work as teh BIOS version cannot be upgraded to version 8. So I am sending that card back as soon as it arrives. I am unable to buy a whole new computer at this time, so I'm going to have to settle for a new GPU (and PSU if needed). I don't game but I do use Adobe CC 2015 applications, mostly photoshop adn lightroom but ocasionally also premiere and in-design. Before failing the old card was struggling with certian photoshop functions and video editing was slow and frustrating. This is why I would like to upgrade the GPU. Motherboard H-RS880-uATX (Aloe)Processor AMD Phenom II X6 1090TMemory 10 GBBIOS, American Megatrends Inc. 6.12 Is there a list of compatible GPUs? Thank you ever so much for your help.

A:what Video Card upgrades are possible for Pavilion h8-1030?

Hi, The version 6 BIOS in your PC is not compatible with many of the newer graphics cards.  You will need to use an older legacy graphics card in your PC.  The processor and memory in your PC are more than sufficient for most use. I suggest that you look for a NVIDIA GTX 660 for around $226 new on Amazon. You can find the GTX 660 on eBAY for a lot less.  You will also need to replace the power supply. The Corsair CX650m should be around $55 after rebate.    

2 more replies
Answer Match 43.26%

These event just started appearing a day or two ago, but they continue to repeat every 5 minutes:

Event 1030:
Windows cannot query for the list of Group Policy objects. Check the event log for possible messages previously logged by the policy engine that describes the reason for this.

For more information, see Help and Support Center at

Event 1058:
Windows cannot access the file gpt.ini for GPO CN={31B2F340-016D-11D2-945F-00C04FB984F9},CN=Policies,CN=System,DC=bbpi-pdc,DC=billsblue,DC=com. The file must be present at the location <\\\sysvol\\Policies\{31B2F340-016D-11D2-945F-00C04FB984F9}\gpt.ini>. (Windows cannot find the network path. Verify that the network path is correct and the destination computer is not busy or turned off. If Windows still cannot find the network path, contact your network administrator. ). Group Policy processing aborted.
They occur exactly every five minutes, and always in this order. I searched for the gpt.ini file it's looking for and found it.

I don't really have any group policies in place, just basic users and computers. Nothing fancy. And I'm afraid I don't quite understand AD enough to just 'experiment' until I make these error go away.

Any ideas and/or guidance would be welcome.... thanks

A:Event 1030 & 1058, repeating. Guidance?

One possibility:
As per Microsoft: "This behavior may occur if the following conditions are true: your Windows XP-based computer is a member of a domain, and the Microsoft Distributed File System (DFS) client is turned off (disabled). To resolve this issue, turn on (enable) the DFS client". See M314494 to find out how to do this. Also check M810907 for a hotfix.

Other possibilities:

3 more replies
Answer Match 42.84%

amd xp 1700(palomino) on a ga-7vt600, winxp sp2

i upgraded video/ram in my computer and now i can't even get the old(what was replaced) stuff to work. here's a few things to list:

install new vid card, update drivers/settings, reboot no picture to monitor.
unistall/reinstall card, boot and monitor has picture.
install another gig of ram, boot no picture.
take new ram out, boot no picture.
take new card out, put new card in, boot no picture.
take new card out, put old card in, boot no picture.
take all memory out, try known good stick in all slots, boot and no picture.
put all back in, boot, no picture.
turn power on and watch the led fans run on my 15lb paper weight.

it's a never ending combination that i've tried here and i cannot get a picture on this monitor. i've swapped monitors around and all are good, i've put components from this computer into another computer and they all worked. something is not letting this thing boot up, i get no picture to the screen and no beeps sounds or anything else, i turn the computer on and you hear the fans, hard drives, and burners powering up and everything, but there is no picture going to the monitor. it sounded like bad memory because i ran into a case of that before but all the components still work when placed into the other computer. my last guess is the board has gone sour. i was reading other posts and people have mentioned the power supply, but where do i check that at? it's a codegen 350w ... Read more

A:Last call for fix ideas(power/board issue?)....before I get a new board (Long Thread)

11 more replies
Answer Match 42.42%

Can some Tech Guru tell me if its safe to use the system backup cleaner.? It found 1.8 GB to be cleaned. What to do..???

A:Quihoo 360 Total Security Sys Backup Cleaner

yes it is safe.

i removed 6 GB system backup files myself.

9 more replies
Answer Match 42.42%

I am running a Vista x 64 client with a SBS2003 server. There are now real critical issues, but there are some logon and logoff anomalies.

I consistently receive events 1030 and 40961 at Logon. I will post details in subsequent entries.

Also, Logoff usually takes a very long time (like more than 15 minutes).

A:Event ID 1030 and 40961 at Logon, Slow Logoff

Example event 40961:

The Security System could not establish a secured connection with the server [email protected] No authentication protocol was available.

- System

- Provider

[ Name] LsaSrv

- EventID 40961

[ Qualifiers] 32768

Level 3

Task 3

Keywords 0x80000000000000

- TimeCreated

[ SystemTime] 2010-10-27T23:19:24.000Z

EventRecordID 156192

Channel System

Computer IPS-091.Dimond.local


- EventData

[email protected]

3 more replies
Answer Match 42.42%


I'm having a strange problem. Intel released new drivers to update from version 15.11 to 16.11. I downloaded them from Intel website, ran install, success. When I go into Device Manager to check on the driver version, I see it is still 15.11. I have tried a number of things, including deleting the drivers from the Device Manager and running the install again. However, in this case Windows 8 automatically installs even older drivers, version 14, dated 2011. I'd like to try the new drivers because it takes very long for the net to comeback after I wake up my laptop. Version 15.11 was installed by Windows Update, those drivers are dated January 2014.

A:Drivers update for Intel Centrino Wireless-N 1030

Just disable allowing Windows to automatically install drivers.

8 more replies
Answer Match 42.42%


I get an error message on 2 machines in my domain.

domain: 3 windows 2003 servers.
1 server: DC
2/3 servers: on this I get the error. the both servers are set as member servers.
how I can fix the error on the both machines?

Event Type: Error
Event Source: Userenv
Event Category: None
Event ID: 1030
Date: 22.09.2003
Time: 10:13:48
User: GICIOLAND\gicio
Windows cannot query for the list of Group Policy objects. Check the event log for possible messages previously logged by the policy engine that describes the reason for this.

For more information, see Help and Support Center at


More replies
Answer Match 42.42%

I need to upgrade my wifi card from the intel Centrino Wireless-N 1030.  I checked the manual and it says a cards i can use, but then i see that card won't work on hp.  Can someone please tell me the exact card I can use that is an upgrade from the 1030 as all that wifi card has done is give me issues.  My laptop is a hp pavilion dv7-6c60us.  The OS is windows 7 64bit.  This whitelist crap makes everything a pain in the butt!!! 

A:I need to replace my intel Centrino Wireless-N 1030 wifi car...

Hi, Your machine was built before second half of 2014 therefore the chance to upgrade wireless card is very slim to none. There is a list on pp 6 and 7 of the following manual:  You can use USB wireless adapter, this will cost you one USB port     (Note: much cheaper from other countries). Regards.

1 more replies
Answer Match 42.42%


I sent my computer in for repairs a while back and now the wireless card won't work. It can't find any signals unless I plug in the one from my desktop. I went to computer/properties/device manager and saw that the wireless card (Intel (R) Centrino (R) Wireless-N 1030) has a yellow "!" next to it. The properties tab says, "Windows cannot verify the digital signature for the drivers required for this device. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source. (Code 52)".

I have tried searching for new drivers automatically but it says they are up to date. I downloaded the latest drivers directly from Intel and tried to manually update them but it said that the drivers are up to date again. This problem occurs whenever I update my computer. I did a system restore and it worked fine for about a month, but once it updated it did the same thing again. There is no restore point to go to this time, so I'm stuck.

Anyone know what I should do?


More replies
Answer Match 42.42%

I have a relatively new (few months) laptop of my own running Win7 x64 with an "Intel Centrino Wireless-N 1030" wireless network adapter. For some reason, I have serious problems connecting to most wireless networks. On my home network there are rarely problems, but when I attempt to any other network (college, or public hotspot, or neighbor's open wireless) there are often issues.

By "issues" I mean: when I first attempt to connect to the network in question, I'm usually able to connect to the first few sites I try to access, but usually after a second or a minute or a few minutes of normal connectivity, I'm suddenly unable to access anything. The browser's response is that DNS lookup has failed; when I record an IP address (via ping-command prompt) and type it in manually after this point, the browser's response is that "##.##..." is taking too long to respond, etc..." No other program is able to connect either. I have tried setting different DNS servers but it has had no visible effect. At this point, the only thing I can do to reconnect is to either wait a long time for the connection to reestablish itself (which can take an hour or more and isn't guaranteed) or to go to Device Manager and disable and reenable the wireless adapter, which then *sometimes* allows me to reconnect for a few seconds or a minute or an hour before connectivity breaks again. When the connection fails, Windows displays the computer ... Read more

A:Unreliable connectivity - Intel Centrino Wireless-N 1030

I had the same issue too. My GF's laptop has a 1030 wireless NIC and it had all sorts of issues connecting to the APs in my house. It would work fine with her Linksys wireless router and my Sprint MiFi. But had connectivity/performance problems when connecting to either of my Netgear APs (WG102 and WNDAP350) along with my PC W 620 wireless controller with AP 105 and AP 125 access points. Updating the drivers helped the problem somewhat, but we were still experiencing dropped packets or extremely high latency when connected. Upon a suggestion from one of my coworkers, I tried adjusting the performance/power settings in Windows and that seemed to have fixed the problem. The laptop has been running fine ever since.

1 more replies
Answer Match 42.42%

This card supports 802.11n. Obviously... it's right in the name, plus device manager>network adapters>Intel Centrino>Advanced tab clearly shows n enabled.

But can anyone take a second to tell me, if you know, why when I run the command netsh wlan show drivers, "radio types supported" shows only b and g, and NOT 802.11n ??? Confusing to me.

A:Intel Centrino Wireless-N 1030, CMD prompt question

that is odd but if your connected using N and your drivers are up to date i wouldn't worry about it.

1 more replies
Answer Match 42.42%

After recovering this system, I went to the HP site to download drivers for it.  The message I received is that there are no drivers for this model running that OS.  I am confused since the original OS on this system was 7.

A:How to download drivers for Model 320-1030 running Windows 7

@BocaRay?, welcome to the forum. Here are the Software and Drivers Downloads for the computer for Win 7.  If you haven't done so, you should run HP and Windows Updates, also.  You should use HP Support Assistant to check for HP updates.  The latest version of HPSA is here. Please click the Thumbs up + button if I have helped you and click Accept as Solution if your problem is solved.

1 more replies
Answer Match 42.42%

 Hello, Wireless functionality was lost on my HP Pavillion dv7t-6c00 laptop when I upgraded to Windows 10. Here's what I have in my laptop now: Manufacturer: Intel CorporationDescription: Intel(R) Centrino(R) Wireless-N 1030Driver version: I've read some support threads on this topic and it seems that this wireless card is not supported by Intel in Windows 10. I've also read that one suggestion is to replace the wireless card with an Intel Advanced-N 6230 wireless card. I tried to replace the wireless card prior to upgrading to Windows 10 with an Intel Advanced-N 6230 wireless card but the wireless card I purchased seemed incompatible with the laptop, as it gave me a Halted screen when I started up the laptop.  So my frustration is I would gladly and easily replace the wireless card but I can't keep purchasing cards that are incompatible with the laptop. What are my options?  Is there a specific/guarenteed HP Laptop compatible part number that I can purchase?   Even better, is there a link to where I can purchase a card that will definitely work? Thank you ver much,Chris  

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Answer Match 42.42%

my hp mother board lights up the green light on the board but it doesnot power on

More replies
Answer Match 42%


Application event viewer notification keep showing this error. Kindly advise.

Event ID: 1030
Source : Userenv
User NT Authority\System
Decription: Windows cannot query for the list of group policy object. Check the event log for possible messages previously logged by the policy engine tha tdescribes the reason fo this

Event ID: 1030
Source : Userenv
User NT Authority\System
Description: Windows cannot access the file gpt.ini for GPO CN=(31B2F340-016D-11D2-945f-00c04FB84F9,CN=Policies,CN=System,DC=mscmsia,DC=com. hte file must be present at the location <\\\sysvol\\Policies\{31BF340-016D2-945F-00C04FB984F9}\gpt.ini>.(Access is denied). Grpoup Policy processing aborted.

Thank you.

More replies
Answer Match 42%

I turned on my computer today and the computer says Error: No boot disk has been detected or the disk has failed. What do I do to fix this.

More replies
Answer Match 41.58%

Hello All,

I've been having this issue while playing games lately. I just got an Intel 2.8Ghz Prescott with 1Gig of DDR ram and I'm now using an ATI Radeon 9950 by Sapphire (256MB DDR). I dont have a sound card so I'm using the one on-board that comes with the Asus P4P800S-X motherboard (SoundMax).
While im playing a game after a reboot, everything is fine for about a minute, then the video starts lagging and lagging and getting worse and worse. Its like it locks up more and more, and the sound cuts alot. To the point that its not even close to being fun playing anymore. The game im playing is Guild Wars which requires alot less than I have. I also talk on Skype at the same time and when I'm fighting 4 or more guys, I cant even hear anything on Skype. I have a 3mbps connection on cable. And this is with the game graphics at the lowest.
Now get this... If I disable the audio in the Bios, and load up the game with full graphics... smooth nice game play... I've tested playing a long time and its perfect with no lag at all. Now I'm guessing that is pretty conclusive... Should I get a Sound Blaster Live! 5.1 or could it still be something else? Conflicts? Im also running windows xp sp2.

Thanks for taking the time...


CPU: Pentium 4 2.8GHz 800Mhz FSB
MOTHERBOARD: Asus P4P800S-X Intel Chipset 800Mhz FSB
CASE: 450 Watt Power Supply
VIDEO CARD: Sapphire ATI Radeon 9550 256MB DDR... Read more

A:On-Board Sound on Asus P4P800S-X Board

Have you loaded the motherboard makers sound chip drivers, or is it just limping along on the default Windows drivers? Might make a difference.

2 more replies
Answer Match 39.9%

ok..bought a barebones pc of ebay.Came with a pc chips board..wouldnt post..reset jumpers and after a week of trying to get it to work finally said it was ead and went and bought a MSI KT6 board..thinking this will fix problem..installed cpu and heat sink...installed board into case and installed stick of pc700 ...turned it on..but same thing happened as before with pc chips on cpu and vga card spin but just a black screen...rset jumpers to clear and reset back..tried again..still wouldnt boot...checked to make sure it board wasnt touching case and shorting out..but everything seems to be good there..theres no beep codes...same as with pc chips board..KT6 board comes with a pci slot attachment with 2 usb and led error light..when i start pc the 4 light stay on red .In manual it says that means cpu is not installed correctly or either it is damages..reseated cpu and used some artic silver..but still same thing..and 4 led light stay thinking there was nothing wrong with pc chips board..just like theres nothing wrong with msi board...Could it be the power supply? It has a cheap power the name on weighs almost nothing...Ive tried different stick of memory and vga card..only 2 things that are comman with problem..cpu..a AMD Athlon XP 2600 333mhz and this cheap power supply..The problem has to be with either the cpu or power supply...thats what im thinking.....

A:from pc chips board to msi board..same problem

If ur not posting and considering what u've done coupled with the MSI diagnostics it is very likely there is a problem with this cpu.
You need to get a hold of another compatible AMD cpu just to see if u can post, from there u can confront the ebay seller for any restitution ovr the cpu if there was any kind of guarantee offered at all with the purchased items.

1 more replies
Answer Match 39.48%

Hi friends,
I have windows xp sp2 on 80gb harddisk , mother board mercury make,intel processor now this mercury mother borad what i have donot support ddr2 RAM, i had moved harddisk to intel motherboard box.

i am able to detect harddisk and windows apologies to start safe , last good menu and start normally and command prompt appears, i tried all options but fail to start windows xp.

Pl. find me solution to loginto windows and resume work.


A:moved windows xp sp2 harddisk from mercury mother board to intel mother board

you cant use the same xp on another motherboard.

2 more replies
Answer Match 38.22%

I saw some people having trouble with extremely slow wireless connections using an Intel Centrino Wireless n-1030 card. The original thread is closed, so the problem may already be solved, but if anyone is still experiencing this problem, here is what worked for me:

This NIC is a dual band card (802.11 + bluetooth), and with some routers having the bluetooth enabled really slowed down the 802.11n connection (it didn't seem to happen with my netgear router, but when I switched to linksys, WHAMMO!).

Anyway, when I disabled the Bluetooth adapter in Device Manager the problem was completely solved (uhhhh except I need to use a dongle to make my bluetooth mouse work now... small price to pay IMO)

Anyway, just thought I'd share my experience. Hope it can help someone.

More replies
Answer Match 37.38%

We are Dell resellers and had placed an order for 43 Laptops - Dell Latitude 3560 with Dell on 13th June, 2016. We delivered them to our customer on Friday 17th June, 2016. On Monday 20th June we discovered that all the Laptops are faulty and are not functioning properly. They have not been able to use a single system due to touchpad issues in the entire lot
We have made innumerable calls Dell to resolve the problem, but the team is unable to identify and rectify the problem. 
We have spoken to our partner account manager, regional account manager, Service Specialist and Escalation Team, requesting them to provide us with a solution at the earliest as their work is getting hampered. Our customer has to deploy the same by 1st July however they do not have any Dell Laptops functioning correctly.  
How do we escalate this to the Dell management and get a replacement ASAP

A:Who do you contact if the DELL India Escalation and Support Team fails to provide support for brand new Laptops

Hopefully one of the Dell rep see your post and be able to help. If no one answer your question then I suggest you contact Technical or Customer Support in the link below.

1 more replies
Answer Match 37.38%

Started about a month ago - pops up over and over and over and over - about every five minutes or less.  I've got a Dell Studio XPS with Windows 7 Professional.  Another forum said to just uninstall Dell Support Center (Support Center Software) - but when I try to uninstall it - THE SAME STUPID WINDOW POPS UP ASKING ME TO INSERT THE SOFTWARE.  I tried doing a Browse and it's looking for DSC20.msi.  I haven't managed to find it yet.  I have at least found \Program Files(x86)\Dell Support Center but there's so many sub-directories...
I shouldn't have to be jumping through so many hoops just to uninstall a program.  This is driving me crazy and I haven't found an answer online yet.

More replies
Answer Match 36.96%

When I installed Win8 on one computer I need a H.P. printer driver. So I went to H.P. support/download did not find the needed driver so I called their Tech. support. A friendly support guy looked at my system and told me my copy of Microsoft Win8 bought at Best Buy was not a legit copy, also my system had been infected and they needed to remove my Win8 clean my system and reinstall Win8. made me a deal of a reduced price of $250US I knew this was not right so I begged them good buy went to Best Buy where I have good friends in the Geek Squad. they got the needed driver and printer works fine.
Today my Netgear routher died, called Netgear to get my lifetime warranty. This also was a support in India guy said it would cost $39US to make sure it was the router I said thanks but no thanks. Took my old Netgear router back to Best Bye where I bought it three years ago and they gave me a new Netgear router. I needed setup help so called Netger as new user also in India guy was friendly looked at my system and helped me get it setup. Then he informed me my computer was under attack and my files were being read he could fix my system and protect my files for the small sum of just $85US. Well I was using a small backup H.P. computer on the Net. hardwired and it was almost never used. So I knew it was a India Tech. support scam again.
I think these guys in India do support for many Mfg.s and software makers, and it's an easy way to gleen a lot of fast cash from people who trust the br... Read more

A:Tech. Support Scam from India support bases.

Are you sure you were using legitimate HP/Netgear phone numbers? Where did you get the numbers from?

Are you sure it wasn't just a variation of the scams the FTC are starting to crack down on?
How Windows tech support scammers walked right into a trap set by the feds | Ars Technica

12 more replies
Answer Match 36.96%

This is a General question regarding the end of support for XP. I realise at the end date the computer should be backed up in case you have to format the disc at any time after the end of the support period.

My question is does the built in Windows back up in XP when backing up the system include the installed updates? Or is it best to use third party software to do this.


A:[SOLVED] End ofThis is a general question regarding the end of support for XP support

I believe Windows just backs up your personal files and won't do the entire OS. You'll need a 3rd party program to do the entire HDD.

Also you really should think about upgrading to Windows 7. Staying on XP after the end support date is not recommended as you will lose security updates from Microsoft as well as patches.

5 more replies
Answer Match 36.12%

Tech was unable to set up network printing for my 6835 and I was promised a call back. Have not received one. 

More replies
Answer Match 36.12%

Some how my old friend managed to upgrade my PC from Windows XP to Windows 7 with that chipset driver CD I gave him. I don't know how he did it. I would ask him but he moved to Germany. Anyway I've heard you can run the setup with Windwos Vista compatiblity mode but I don't know if it is safe. Anyone know?

A:Motherboard support CD does not support your operating system

Download the drivers from the manufacturers website. The driver CD is likely outdated anyway.

2 more replies
Answer Match 34.86%

Hello I have a HP Pavilion TouchSmart Laptop.In the last week the touch screen has stopped working.I was just wondering if anyone was able to help me to get this running again as its really annoying without itThanks in advance

More replies
Answer Match 34.86%

My hp touchsmart 300 1025 is shutting down unexpectadly. I have had it for a little over a year (out of warranty) and it just started to shut down after a few minutes of use. Not sure if it is an overheating problem or a power supply issue? Anybody with same problem? Suggestions welcome!

More replies
Answer Match 34.86%

Hi, I have a touchsmart tm2, with windows 7 x64 and  i could use a external monitor, with no problems.when i upgrade to windows 10, the external monitor cant be deteted.i upgrade the amd driver and the intel driver, but it dont work.Can anyone give a help! Best regards 

More replies
Answer Match 34.86%

I am having trouble with the touch screen aspect of my computer. It works to scroll pages, and click icons, but the multi touch to zoom has stopped working. I have already turned off the touch screen and turned back on, and also have reset my comupter back to default. Help please!

More replies
Answer Match 34.86%

Good morning, I wanted to know if there is a varsione updated TouchSmart suite for windows 10.After the upgrade from Windows 7 to Windows 10 icon no longer works.Thank look

A:HP TouchSmart

  HI there is no windows 10 driver for HP Touchsmart 600-1205it 

1 more replies
Answer Match 34.86%

Hello, i have a HP TouchSmart computer that i need to reformat badly. I am wondering if reformatting it with any regular vista CD key will lose such features as the touchscreen, wireless mouse & keyboard, built in webcam.

The Original owner of the computer claims it came with its own Vista CD key that he lost.

A:HP TouchSmart

Hi Jack0000

If the HP restore partition is in good condition (not damaged or malware-ridden), you can perform a re-write of the factory-original hard-disk-image by tapping the F11 as your HP is first powered on, then following the prompts as shown (step-by-step, with screenshots) in the following instructions at the HP support website ---

Note that you'd first want to move any data that you wish to save off to removable or external media before you run a return to factory original.

Once the factory-original image is restored, you'll have to visit Windows Update to get the Security Updates since the TouchSmart was shipped. You'll want to update the Security software as well (if you need a free alternative, I think "avast! antivirus" is a good choice).

Once the PC is updated and fully protected against malware, you can then create a recovery disk set onto DVDs following the instructions from this HP support webpage ---

Having made your own Recovery DVD set allows you the freedom of running the recovery onto a new, blank drive - should you need or wish to upgrade to a new hard drive in the future.

You can, of course, also order Recovery DVDs directly from HP for most models. The price is considerably less than purchasing a Windows license retail. Much less.

Best of luck
. . . Gary

2 more replies
Answer Match 34.86%

My question: Is the TouchSmart tm2 compatible with WIN 10 and what must be accomplished to achieve a successful install? First, a slignt rant.I was successfuly running WIN 10 on my TouchSmart tm2 when I updated a video driver and afterwards could only get a blank screen. Yes, my bad! I paid HP $99 for incident support and their only suggestion was to do a full system recovery & reinstall WIN 7 Pro. Really? You made me pay for that?  Since I didn't have the OS disks (it was OEM) I had to pay HP $25 for the media and $15 FOR SECOND DAY DELIVERY ONLY TO HAVE THE MEDIA ARRIVE ON DAY 3.  I can't reach anyone at HP to refund the delivery failure. Now support is stating that my computer isn't compatible with WIN 10. If I was successfully running WIN 10, why is it now un compatable?  

A:touchsmart tm2 and win 10

I have just sent you a private message. If you are not sure how to check your forum messages, this post has instructions.

3 more replies
Answer Match 34.86%

Hello I have a HP Pavilion TouchSmart Laptop.In the last week the touch screen has stopped working.I was just wondering if anyone was able to help me to get this running again as its really annoying without itThanks in advance


Hello @S_tim, Welcome to the HP Forums, I hope you enjoy your experience! To help you get the most out of the HP Forums, I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More. I understand that you are having an issue with the Touch Screen, and wanted to assist you! To start, can you provide me with the Product Number and Operating System of the notebook?  You can use the links below to help you with that information:HP Customer Support - ProductsWhich Windows operating system am I running? In the meantime, try performing a System Restore to set the notebook back to its previous working state.  If you are still having trouble, then try reviewing the following document, and let me know how it goes: HP Notebook PCs - Touch Screen Issues (Windows 8) Please let me know if this information helps you resolve the issue by marking this post as "Accept as Solution", this will help others easily find the information they may be looking for.  Also, clicking the Thumbs up below is a great way to say thanks! Have a great day!

1 more replies
Answer Match 34.86%

Buongiorno, volevo sapere se c' una varsione aggiornato TouchSmart suite per windows 10.Dopo l'aggiornamento da Windows 7 a Windows 10 icona non funziona pi.Grazie aspetto

A:HP TouchSmart

  hi this is a English support forum not Italian

1 more replies
Answer Match 34.86%

My HP Touchsmart 600 desktop computer has a roughly 5 inch square dead spot on the upper left hand corner of the screen.  Is this a problem that can be easily repaired?  If so, can this be repaired locally? Thank you... Bruce A. Henderson

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Answer Match 34.86%

I think the revamped Support Assistant is brilliant - especially for drivers where it checks your PC, rather than give you a list of driver updates for your model, as the old website-based Driver Update checker did. It has an "Add a device" facility but it doesn't find my HP DCP_J315W printer, connected via wireless. Does Support Assistant support printers? edited 08:07: typo

New Envy 15-AH151saOlder Compaq Presario CQ71-320SA screwed up by Microsoft's free upgrade from Win7 to Win10

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Answer Match 34.86%

hello to everyone!!

im working as a tech support agent for one of the biggest ISP in the US.. its a good paying job and also very challenging.. i use to troubleshoot internet connection issues for residential accounts (1 pc only) and for all other issues that i get, i browse for similar issues on the forums of this site.. well, most of them came pretty handy (esp for the security forums).. now, i got transferred to the networking department and im in a total loss!! i can do simple troubleshooting and install assists for new networking users but i really need help in issues like:
1. remote access/ port forwarding
2. invalid IP addresses on the wireless devices
3. file and printer sharing
i was browsing through all the topics but i cant find any.. if there is someone out there who can help me with this issue and give me some pointers on how i am going to do this in an easier way.. i would really appreciate any assistance..

thanks in advance!!

A:tech support in need of extra support

6 more replies
Answer Match 34.86%

Hey guys:

I believe your Product looks really promising but I'm having some challenges while deploying the Trial in my Environment. We have 200+ DCs globally and 17 Domains. Does your solution support a multi-domain environment? How many DCs per gateway are you able
to manage?

Thanks. Regards,

More replies
Answer Match 34.44%

I've got a TouchSmart 610-1280qd desktop. It was working fine until 1 week ago when my home had a power outage. Now, it won't even boot up. No power, nothing. Even the power brick light is out. I bought a replacement power brick and when I plug it in, the green led light on the new brick(the old is blue) immediately goes out and there's still no power. The power button effects no response, nor does any button on the keyboard have any effect. There's just no power to the entire computer. I've tried plugging both the old and new power bricks in and initially, the blue and green lights on each respectively go on, until I plug them into the desktop.  Then the lights go out and still no power and no response by pressing the power button or any button on the keyboard. I've also tried plugging in the old and new power bricks without the surge protector. The power bricks lights go on, but as soon as I plug them in, still no power. I've tried different outlets around my house and the power bricks lights go on, but as soon as I plug them into the desktop, no power. I've tried plugging he power bricks into the desktop first, then the outlets, and no power at all either in the desktop. There is no response at any stage where i've pressed the keyboards buttons. The desktop just doesn't have any power at all.   Anyone have a problem with this? I really hope it isn't what I think it is and the motherboard is out.      &nb... Read more

A:Touchsmart 610 no power

Hi there @MrJimCee1, Welcome to the HP Support Forums! It is a great place to find the help you need, from other users, HP experts and other support personnel. I understand that your computer is not starting properly and does not appear to be getting power. I am happy to help with this.  I recommend that you look at this document: HP PCs - Computer Does Not Start (Windows 7). For your purposes you are probably going to have to do Step 1 and then in Step 2, the first section "The computer does not turn on".  If after finishing Step 2 there is a change, and the computer is getting power let me know if there is still an issue I can help  you with, if it still does not receive power, then you should contact phone support. Please use the following and create a case for your issue and contact HP. If you live outside the US/Canada, please click the link below to get the contact information for your region. Let me know how that works for you, and if it does resolve your issue, please mark this post as a solution. Kudos would also be appreciated.  

1 more replies
Answer Match 34.44%

Hi all,

I have been getting BSOD sporadically on
HP touchsmart 600 all in one pc Home premium Windows 7 64bit.

I updated the driver but nothing happened. also uninstall all unnecessary programs but nothing yet.

Last dump info:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.
Locale ID: 1033

Additional information about the problem:
BCCode: 1000007e
BCP2: FFFFF80003090611
BCP3: FFFFF880009A9998
BCP4: FFFFF880009A91F0
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

Files that help describe the problem:

Read our privacy statement online:
Windows 7 Privacy Statement - Microsoft Windows

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Your help is well appreciated.


A:HP touchsmart 600 with BSOD

I wanted to add that, this might be happening when updates are getting installed or something like that.

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I am experiencing with a laptop of series hp touchsmart tx2 !

The problem is that the whole view that i get on the screen is not getting loaded only half the screen is shown . I dont know what might be the error behind this ? And in case u think this might be due to i dropped my laptop or something it is definitely not . I have not dropped my laptop .

Can some please suggest to me what might be the problem ?

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Hello, so I have a hp touchsmart 600-1350a although theres no av cable or hdmi port i checked on the web and it said thathp touchsmart has a hdmi port, also I dont have any ambient light too?

A:PS4 to a HP Touchsmart 600 - 1350a

Hi @markdag, Welcome to the HP Support Forums! It is a great place to find the help you need, from other users, HP experts and other support personnel.I understand that you are looking for information on connecting your Touchsmart  All-in-One to a PS4. I am happy to give you a hand with this. The available connections on Touchsmart and All-in-Ones in general vary from model to model. Some have an HDMI port that can be used as an input, and others do not. Looking at the specifications of the model you gave: HP TouchSmart 600-1350a Desktop PC Product Specifications, it shows in one diagram that it could potentially have video inputs, but it is an option. If your system does not have those, then you would not be able to use the display on the All-in-One with your PS4.   I hope that helps clarify, and if it does resolve your issue, please mark this post as a solution. Kudos would also be appreciated.   

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I have a currently crippled HP touchsmart 300-1003. I replaced a dead hard drive with a new 1TB HDD. I have available to me 2 sets of touchsmart recovery disks, and Windows 7 Bootable USB drive (made with win7 tool). The official recovery CDs do absolutely nothing but tell me MBR IS MISSING PRESS CTRL ALT DEL TO RESTART. The bios lists my new HDD (can tell because size is now 1000GB). I cannot choose USB drive as first boot in bios or boot order (this pc has two different menus for the same function, idky). Is there a bootdisk I can use to fixmbr? Please be so kind to provide a guide to getting a touch computer running from the begininng. All the advice online seems to be for computers that will go to a recovery screen already. If I could do that I wouldn't need the disks, lol. I would like to install the touchsmart software but will settle for any windows at this point. Thanks in advance to anyone that is able to walk me through the process.1 Hour Later: To use MSWIN7 USB Tool, I had to ENABLE BOOT DIAGNOSTIC from BIOS, power on, let the black screen read Configured 01 usb drive, ctrlaltdel, f10 to bios again, disable boot diagnostic screen, save and continue f5, then hit ESC for tiny boot menu at the HP LOGO, pick USB 2.0 as first boot. The tool started windows as Repair (which I followed MSguide for bootsec and /fixmbr, no clue if that fixed mbr tho) and Install Windows 7. I picked install. More updates to come.

A:HP Touchsmart 300-1003

hi i would download a hdd utility from the maker of the harddrive ,burn it to cd ,usually instruction on ther sitr on how to do this ,to setup harddrive for first time use,it may just need to be formatted to create that mbr that seems to be missing .
burn it to cd ,usually instruction on ther sitr on how to do this ,,
a list of links to most makers can be found on bleepingcomputers i thought but i couldn't fine i ,i will post this site with links to most makers .good luck

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Machine is overheating. Dismantled and lots of dust etc cleaned out but small fan is not working and need a replacement.   Bar code number of existing fan is 1323 00230H2 oA F000 099L     06LH

A:where can I get the smaller fan for an HP Touchsmart 300 PC ...

Hi there @Superuserhp, Welcome back to the HP Support Forums! I understand that you are looking for a replacement fan for your computer.  I am happy to help with this. I would recommend that you check out the HP Parts Store. Be sure that your country is selected and then put in the product information. If the part is not currently in stock, there will likely be authorized sellers listed for the part as well. Please let me know whether that works for you, and if it does resolve your issue, please mark this post as a solution. Kudos would also be appreciated.  

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Answer Match 34.44%

My mother bought one of these and the keyboard broke. So I'm using the touch pad.
Problem is the more peculiar buttons like Prnt Screen and Delete went missing.
They went missing for some unknown reason as I was typing.

Does anyone have any experience with this trainwreck of a computer?

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I'm wanting to add a second screen to my Touchsmart 520 for work but i'm not sure if i can do this or how to do this.. please help.

A:Can i add a second screen to my HP Touchsmart 520

Depending on what the device is expected to do, something along this line might be what you desire.

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I recently baught a hp touchsmart 320-1010a running windows 7 home premium and then installed a new version of windows (windows 7 ultimate) and now the touch screen doesnt work and i have non of the hp touchsmart applications like, hp magic canvas and others. i installed all the drivers from the hp webbsite and it still doesnt work
can somebody please help??? im dying here !

A:My HP Touchsmart is broken please help!!! )';

Download Drivers from the HP Site, Download originals. Make sure you are downloading 64 Bit if you have a 64 Bit OS or x86 for 32 bit Windows.

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Answer Match 34.44%

I am new to the forum but a long time computer tech. I have been to the forum on various occasions for help on fixing different issues. I have to say this is a great community that helps alot of people including myself. I've ran into an issue that I believe is needing some of you guys expertise.
What I have is a touchsmart laptop from HP that the keyboard and the touchpad mouse quit working. I have searched all over the internet looking for answers and came across a few telling me to pull the battery and AC adapter to reset the computer. I've had no luck on this being a solution. I have read that booting the computer with the touchscreen facing out is what causes this issue.

So I've tried pulling the power and the battery then holding the power button in to drain any residual energy left on the CPU. And upon booting the computer keyboard will respond but only for the menu that states for starting Windows normally or in Safe mode. After letting the computer boot completely the keyboard and touchpad quits working altogether. This is booting it up in safe mode or in normal mode. The laptop is running Windows 7 Home Premium and I believe that this is my only issue. Any help or ideas on what else to troubleshoot will be greatly appreciated. Thanks in advance.

A:HP Touchsmart tx2-1377nr


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I have been dealing with a broken home on my laptop for more than a year. I just searched these forums and found ~70 posts all with the same issue. This seems to be due to poor design that never should have made it past the quality assurance engineers, having a metal hinge screwed into non-reinforced plastic. I find it reprehensible that a premium laptop was made so poorly. I am told by local PC repair shops that it will cost me $400+ to get this fixed. That's 1/3 what I paid for the machine in the first place.I tried calling support and was directed to log onto the support site for assistance, from which I was directed to search the forums. I thought HP made better products than this, but hadn't wanted to put up the money to get one to find out. Then I bit the bullet and got rewarded with a busted hinge on a laptop that spends its days being used by my wife at home, bring opened and closed 2-3 times per day. And now it seems like I'm going to get the runaround to get this fixed, or just have to trash an otherwise great machine due to crappy hinges. I love this laptop as far as performance and hardware specs go but it is a pain to open and close to try and avoid breaking the other hinge and essentially removing the screen.Any guidance on what I can do to get an actual answer or a case submitted to get any useful help?

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Hello I have a touchsmart 300 and it has no sound from the speakers or headphone jack. I have tried the troubleshoot thing and it dont recognize anything wrong with them. please help. ive tried updating the driver and it says it is updated. so lost. thanks.

A:Touchsmart 300 no sound

Did your pc have working sound when new?
Check the volume level, it's easy to turn it right down or mute it.
Check if the speakers are selected by going to the speaker icon in tray near the current time.
Right click on speaker icon, choose 'playback devices'.
A new box appears, with a speaker and it should have a green tick over it.
Right click on the icon and choose the option 'test', you should hear audio tones.
If you don't have a green tick, right click on icon and choose 'enable'.

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I have turned on the pc and found out that there is "cpu fan not detected" f1 - boot.I was advised bybthe owner to use vaccuum cleaner to clean the fan at the bottom. It works pne time but after a while comes the same problem again. How can i solve it without opening the product?

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I have an hp touchsmart iq 506 and I wanna do a dual boot by adding xp to it. but I need some explanation please if you can help me

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Hi all,

Does anyone here experience install Win XP Pro on HP touchsmart tx2(downgrade from Vista)? I need some advise. thank you.

A:Install XP on HP touchsmart tx2

I would advise you not to install XP on a touchsmart PC. The reasons are as follows.

1. Make sure all of the drivers are available on the HP Support website.
2. Since XP tablet edition is not available in retail, the touch screen won't work.
3. You will have ask HP to give you a OEM version of XP tablet edition (which I don't think they will provide).

If you just want to use it as a non-Touch screen PC. Go you may go ahead only after you have confirmed that the drivers are available.

Post back if you have any more questions.

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Hi, I need to purchase a new motherboard for my TouchSmart 610.  I've opened up the computer and found that the motherboard installed in the computer is model number DA0ZN8MB6I0 (Part number 648511-001).  While trying to find a place to purchase this mother board, I see that is motherboard is fairly expensive.  While searhing I also found another motherboard, model number DA0ZN9MB6H0 (Part number 648512-001), which is also used in the TouchSmart 610.  Visually this motherboard looks the same at the orignal motherboard and is significanly cheaper.  The part numbers differ by only one digit (before the revisoin number, 001), which makes me think that the two motherboards are very similar. Does anyone know if these two motehrboard are compatiable/interchangeable?  Where can I get information on the difference between these two motherboards? My motherboard has a built in video cards, does anyone know if the second motehrboard does as well?  or will I need to purchase a seperate video card if I were to purchase that motherbaord? Thanks for the help.

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I bought a8GB [2x4GB] DDR3-1333 RAM Memory Upgrade Kit forto upgrade my HP Touchsmart 600-1050 All in one. However, it hadn't worked and showed only black screen after installed.The discription is4GB DDR3-1333 PC3-10600 Non-ECC Unbuffered 204 Pin 1.5V CL=9 Memory After then, I bought a different one of8GB Kit (4GBx2) DDR3 1600 MT/s (PC3 - 12800) CL11 SODIMM Notebook Memory Modules CT2KIT51264BF160B / CT2CP51264BF160B at It has the same problem.Are those not compitable with my computer? If so, please let me know a compitable memory set for upgrade.   

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Is this pc compatible with win 10?Thansk  

A:HP TouchSmart 600 Windows 10

I have a HP TouchSmart 600 and based on my experience it's not compatible with Windows 10  not even with Windows 8.x and later.

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Can I install XP on this workstation? It's now runnig on Vista.
I think that will get a problem with the drivers.....

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Hello everybody. I would like my Hp touchsmart 300 desktop to be upgraded. i only have 2.7GHz as my processor. I would like it to have atleast 3.7 GHz. Do this pc have graphics card? I would like to buy one to place or replace if there is a graphics card. I will also make this pc 8 gb ram. Any  suggestions what parts i will buy 

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