Tech Problem Aggregator

Startup/File Problems

Q: Startup/File Problems

I was browsin the net and came across one of those free-software sites, I clicked it and well right after like tons of downloads and stuff tried to start I immediatly X-ed out everything but I fear things were downloaded. I did a search on my pc over everything that was created that day. I managed to delete some .exe files that were created that I wasn't sure about. But now im down to this file called Winnet.exe and Comwiz.exe. I dunno what it is but I tried to delete it. But it wont cause its being ran. So I tried starting in diagnostic mode and well it still loaded even after I unclicked it! I have no clue how to get rid of it normally I wont start up in Dos but now with XP I don't have that option. Any clues?

A: Startup/File Problems

8 more replies
Answer Match 49.56%

I have noticed that over the period of time from construction to current date that the PC that I am posting this thread with, It has become somewhat slower during startup.

Then I remembered about some freeware that was available that scans windows and tells you what all you have running in the back, and what other programs are in the startup folder.

What I would like to know is what can be done away with, how to "do away with those items, and what is a must to have running?

Just to add I am using Windows XP professional. And according to my system properties I am running service pack 1, though IMO with all the upgrades that I have downloaded I feel I should be running SP2

Here is what information that was given to me far as what is on "my" startup log:

6/9/2004 17:30:19

-- Registry --

No Items Found

-- Registry --

ATIPTA F:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
NeroCheck F:\WINDOWS\System32\\NeroCheck.exe
InCD F:\Program Files\Ahead\InCD\InCD.exe
PRONoMgr.exe F:\Program Files\Intel\NCS\PROSet\PRONoMgr.exe
WinampAgent "F:\Program Files\Winamp\Winampa.exe"
Jet Detection "F:\Program Files\Creative\SBLive\PROGRAM\ADGJDet.exe"
DXM6Patch_981116 F:\WINDOWS\p_981116.exe /Q:A
VSOCheckTask "f:\PROGRA~1\\vso\mcmnhdlr... Read more

A:Startup File What can be removed with out causing any problems?

10 more replies
Answer Match 49.14%


I'm an intern with an NGO organization where one of the desktop computers started having problems about a week ago. The computer is a Dell running Windows 7. Every morning, the first person to turn it on sees a whole bunch of updates being installed. The boot screen is irregular, it doesn't include the F2 or F12 options for changing the setup, and it never goes to the log screen. Instead, it goes to a "Startup Repair" window, runs a "scan" that can't be canceled, and then reports that Windows was unable to fix the problem and offers an option to restart. If I click to see the full diagnostic, everything checks out except the last item, which says that "critical boot file ci.dll is corrupt." If I go to "Advanced Diagnostic Tools," it doesn't allow to me do a system restore or much of anything else besides open the command prompt, and I can do only limited diagnostic tasks from there. If I restart, though, it restarts and functions perfectly normally. I installed Avast on there when I started working with it and the full virus scan finds no problems. The computer functions normally for the rest of the day; however, when I go to shut it down after 5 oclock, it says that it's installing 67 updates, every single day.

I can't figure out whether this is some bizarre virus that just makes it take a little longer to use the computer every morning, or a much more malicious virus whose effects simply haven't mani... Read more

A:Once-a-day startup problems, saying "boot critical file c:\ci.dll is corrupt"

Hello,And welcome to, before we can assist you with your question of: Am I infected? You will need to perform the following tasks and post the logs of each if you can.Malwarebytes Anti-MalwareNOTEMalwarebytes is now offering a free trial of their program, if you want to accept it you will need to enter some billing information, so that at the end of the trial you would be charged the cost of the product. Please decline this offer, if you are unable to provide billing information. If you want to try it out, then provide the billing information.Please download Malwarebytes Anti-Malware and save it to your desktop.Download Link 1Download Link 2MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.Make sure you are connected to the Internet.Double-click on mbam-setup.exe to install the application.
For instructions with screenshots, please refer to the How to use Malwarebytes' Anti-Malware Guide.When the installation begins, follow the prompts and do not make any changes to default settings.When installation has finished, make sure you leave both of these checked:Update Malwarebytes' Anti-MalwareLaunch Malwarebytes' Anti-MalwareThen click Finish.MBAM will automatically start and you will be asked to update the program bef... Read more

2 more replies
Answer Match 42.84%

I'm a 10-year user of Win98se. My income tax software no longer runs on 98 so I bought a Compaq Presario F700 with Vista Home Premium. H&R Block's TaxCut ran just fine on it.

Now I'm trying to learn Vista and it is frustrating. I badly need help from Vista experts. Although my initial impression of Vista was strongly negative, I've spent at least 50 hours trying to understand it. Many more hours will be needed.

I have lots of questions, but lets start with just two:

1) Windows Defender won't let me run a program that doesn't have what it considers proper credentials. Even when I turn Defender off, some component of Vista sends up that "Blocked" message and refuses to allow the program to run. I am the administrator for my PC and I want to be able to say, "This program is perfectly safe. Run it and don't give me any backtalk!" Apparently that's not possible.

These programs (about 6 of them) are utilities I have used for years. They do run on Vista but only if I go thru a gazillion overrides.


2) I want to create a startup.bat file that is executed at boot time.


Thank you in advance for your help.


A:Solved: How do I insert a startup.bat file into Vista's startup procedure?

8 more replies
Answer Match 41.58%

Hi all,

Found this site and was hoping for some help. A couple weeks ago, I turned on my ASUS G74SX-XR1 and the screen never came on. I took out the battery and discharged the static electricity and my computer started up fine. Well yesterday, after coming back from a vacation where I took my laptop with me and used it all weekend, my laptop screen wouldn't come on again. I tried the same method as before and it still didn't work. Troubleshooting it, I found that the backlight wasn't coming on. Graphics card OK. I saw with a flashlight that the computer was running, but it was running Startup Repair. This worried me. I let the computer set for a day and today it starts up fine, backlight and all. But, now my laptop connects to the router, but with no internet access both wireless and wired connections neither at home or at school. Also, some basic startup programs that I've never had a problem with, are now crashing on startup. Can these two problems be related? Or is it an inverter going out and corruption of files?


A:Computer startup problems, now won't connect to internet and programs crash on startup

it depends what programs are failing ... as for the backlight if you can see it with a flash light then it is the inverter board... hook the computer up to monitor start the computer in safe mode and check the windows logs and see what it is thats crashing ....

14 more replies
Answer Match 41.16%

I have a computer that is a drone specifically for an outside LED sign. This computer is designed to never shut off and doesn't have any other program on it besides Operating System and the sign software. I need to create a batch file that I can place in the "start-up" folder that will open the program (LEDStudio10) and open the file that I want to play. I have already tried multiple attempts and I was hoping someone out there in sevenforums world would be able to point me in the right direction.

A:batch file open file for program in the startup folder

Task Scheduler. Create a new/basic task. You can invoke your batch script there. This can occur after boot completes, after user logon, etc. You can set it to run daily weekly hourly, etc. You can even have it delay X (preseleted time amounts) minutes/hours after boot/logon if you want.

Task Scheduler - Create New Task

1 more replies
Answer Match 38.64%


for the past while now I have been having problems with the window on start up and my speakers on my laptop not working.

1-The problem started out with the speakers when I turned down the volume to nothing while playing a game and then I tried to turn it back up a few weeks later I got no sound out of the internal speakers. I tried all the options in the volume looking for anything muted with no results. I then tried to update the sound card drivers with the same results of no sound out of the internal speakers. I did try head phones as I was told by a friend to do so and I am able to hear sounds and music just fine.

2-After this first issue, I noticed that when starting my laptop I had a smaller then the normal screen when starting up, I also have this same size on my main screen. I have been able to change to a higher resolution to fill the entire screen but if I go any lower then the highest resolution I have a black boarder were the window should be.

I have upgraded to windows XP from windows ME erasing whatever information I could, hoping that a new operating program would solve this problem. But with my bad luck it hasn't changed. If you someone could help me resolve these problems I would be very grateful.

Thank you,


A:Help speaker problems on my laptop and having problems with windows screen on startup

8 more replies
Answer Match 36.54%

hi id like to see in vista what files load first is there a way?

and make my file load first

A:how can i run my file first a startup

It depends on how your system was setup, and how you want to load your file.
What is the file that you want to load? What does it do?

4 more replies
Answer Match 36.54%

I have a problem with some entries in the startup file on my Del labtop. There are four (4) entries that I can not delete. I mark them for deletion but they get put right back in.
The names are : *-, *--, *. and *..
They all show coming from C:\Document and settings/All users/Start menu/programs/startup/
Anyone have an idea what these are?
I looked in the startup database but did not find these

A:Startup file

wow i did not know files could be named that. do you have an anti virus and if so when was the last time you scanned it?

8 more replies
Answer Match 36.54%

Dear Tech Guys,
While I was removing some spyware and malware programs, a file called shlddrv.vxd pops up on the screen and is used by the system ini startup in Windows 98 SE. After I hit the Enter button, everything seems to be OK. How can I retrieve this file and go thru the startup with no hitches?

mcdonha TN - USA

A:Help with VXD File during 98 Startup

6 more replies
Answer Match 36.54%

The last couple of times I rebooted, I get an error message stating that a certain .exe file couldn't start up.

The file in question is "tgjvzs.exe".

I did a search for this file to see what exactly it is on Google...
but it comes up empty with absolutely NO search results.

It asks me "Did you mean: tdgjv.exe?" and other similar sounding files, but I typed it in correctly and exactly... yet I can't find anything on it...
At all.

Which concerns me.

What exactly IS this mystery file?

I've never seen it in my startup list before, and why won't it startup now?

I've had 2 instances of malware trojans in the past month or so.
(Warning me about "being infected with a virus, and to buy their antivirus program")
But they were apparently cleaned up with the proper trojan cleaners.
And I had no more problems with them. (that I could see.)

Sooo... what is this thing?
Why won't Google come up with it?
Do I need it?
If not... How do I get rid of it?

Also... I unchecked it from starting up in my msconfig.
But apparently, it made another instance of itself there.



A:Startup .Exe File

It is a virus or malware. Run Autoruns and delete it everywhere you see it.

2 more replies
Answer Match 36.54%


I want an exe file to appear at startup. How can I do that?

A:File Startup

i take it you mean start at start up.
create a shortcut of the exe and put it on your desktop, then open the start menu /all programs/startup,
then put the exe shortcut you created on the desktop in the startup folder and it should run at start up.

Startup Programs - Change

1 more replies
Answer Match 36.12%

On Start Up my wife's laptop has suddenly started asking what programme I want to use to open a file name = her user name.

When I open it in Notepad I see different texts, but this is typical:

Interface List
13...4c 0f 6e 09 5e 75 ......Atheros AR9285 802.11b/g/n WiFi Adapter
11...60 eb 69 71 73 95 ......Realtek PCIe FE Family Controller
1...........................Software Loopback Interface 1
21...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter
12...00 00 00 00 00 00 00 e0 Microsoft 6to4 Adapter
22...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #2
14...00 00 00 00 00 00 00 e0 Teredo Tunneling Pseudo-Interface

IPv4 Route Table
Active Routes:
Persistent Routes:

IPv6 Route Table
Active Routes:
Persistent Routes:

It isn't a big issue, as cancelling the 'open file' dialogue box just makes it go away, but its just annoying me.
Anyone seen this before, or has advice as to stopping it from happening?


A:Strange File on Startup

Please see this thread:
An 'Open with' window appears after login

1 more replies
Answer Match 36.12%

How do I access the Windows startup file/menu Windos XP in order to delete some programs that I no longer use? I have a large number of programs appearing in my system tray at bottom right which I want to reduce. Any help would be appreciated.


A:Windows Startup File

7 more replies
Answer Match 36.12%

HP PC with XP SP2.
I have a spurious process in my STARTUP file which is causing problems, so I have used MSCONFIG to de-select it. At the moment I am running with Selective Mode at boot-up, as if I re-set MSCONFIG to normal operation it re-activites the de-selected process :-(
How can I remove the unwanted process permanently please from STARTUP? I can't find any option to do this in MSCONFIG, nor can I find any obvious .INI file anywhere to edit.

A:Startup File in MSCONFIG

7 more replies
Answer Match 36.12%

i have recently installed micro-anti,avg and cleanup on a friends pc and removed the fax settings for his all-in-one lexmark, after all was done his local disc file would open on the desktop on startup. i uninstalled everything, it was still there, reinstalled the lot again, it still opens, has anyone had this problem before?, or would anyone be able to enlighten me as to a likely solution to this problem, many thanks

A:unwanted file at startup?

welcome to tsf
see if you can uncheck it from startup services/processors

3 more replies
Answer Match 36.12%

Hello, I have been posting in the Malware Removal and HJT thread as I had malware problems, and once I thought they were mostly solved, my computer froze/internet stopped working/couldnt do anything, and I shut it off to restart it, and when I did so, the following showed on the screen:

Windows\system32\C_\252.nls is either corrupt or could not be found. attempt repair with Windows Setup, use original Setup CD.

This is where the problem starts, my computer was an open box special, so it came with virtually NOTHING. I did purchase a Recovery disk, which is only for restoring to out-of-box specs.

So my question is, is there anyway to save the files on the computer, or even use something else to fix this without losing everything?

It is a Toshiba Qosmio G30, with XP Media Center.

Thank you for any help.

A:Startup file not found

You could purchase an external hard drive and drag anything important onto it. Then you could restore to out of box specs.

2 more replies
Answer Match 36.12%

I noticed something today in my startup (maybe it's been there awhile) that I wanted a second opinion on. It was something called ijupibanov. It is nesting as a dll file (ijupibanov.dll0 and is being activated in startup at rundll32.exe "C:\WINDOWS\ijupibanov.dll",Startup
I checked regedit and it is under the name: Uwicudezenoc

If I unchecked it in msconfig/startup it came back on the next computer boot. the dll file itself had properties of the following:
ACELP-NET Voice Codec for Real Audio version created 8/4/2004

I have windows XP Pro and the only thing new i installed that I recall is a new Canon printer. I didn't see this file in google so I renamed it while in safe mode and now it doesn't load anymore. So what the heck did I actually disable? Avira and antimalware says the dll file is ok but I'm not sure. I just don't recall seeing this loaded before. I did look at the code with a hex editor (which is gibberish to me) and at the end I see english words that say original file name SIPR.dll. Has anyone come across this before?

All seems to be running ok though I did have a virus a couple weeks ago (that darned one that starts a phony virus checker program that it says you need). I used avira and antimalware to remove it in safe mode and all has checked out ok since then.

Thanks for the help,

More replies
Answer Match 36.12%

hey every im new here i thought that looked like a friendly site so here i go. Okay i was running ccleaner and looked at my startup "i keep my pc clean" and i noticed this weird registry or binary file i was just curious to what it is i already deleted it but it comes back which is usually a virus?heres the startup listYes HKCU:Run ctfmon.exe C:\WINDOWS\system32\ctfmon.exeYes HKCU:Run swg "C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"Yes HKCU:Run {48BA6D50-A276-C634-622F-3EBEDE30738E} "C:\Documents and Settings\Admin\Application Data\Wazuy\ycqor.exe"Yes HKLM:Run BDAgent "C:\Program Files\BitDefender\BitDefender 2009\bdagent.exe"Yes HKLM:Run BitDefender Antiphishing Helper "C:\Program Files\BitDefender\BitDefender 2009\IEShow.exe"windows xpintel dual core 3.01gb ramnividia geforce fx 5200crappy sony vaio case really small

A:new guy wondering what startup file this is

It looks suspicious to me. Try uploading the ycqor.exe file at Jotti for analysis.

1 more replies
Answer Match 36.12%

When starting my PC it says that a file cannot be found and that I can search for it.The file does not exist . I checked the startup file and I used the configuration utility to see if I can uncheck the file in the initial startup. I cannot find any place where there is reference to this file . Can anyone tell me where to find the file that tells windows to load the specific file on startup.

A:Cannot find File at Startup

This can happen when a program is improperly removed-say, deleted instead of uninstalled.
One fix is to reinstall the program, another is to search the registry for references to this file and delete them.
Tell us the file name and maybe we can help further. Better yet, Google the file name, figure out what it is.

1 more replies
Answer Match 36.12%

I'm working on son's laptop and on boot I get this message:RUNDLLError loading C:\WINDOWS\system32\dqgouasb.dllThe specified module could not be found.It shows in Winpatrol Startup tab with title: 'd45cfd48'command: 'RunDLL32.exe dqgouasb.dll,bcompany: blanktype: HKLM_RUNfirst detected: blankWhen I remove it thru Winpatrol it comes back.I've ran several virus scans including housecall and several antispyware. He had been infected by several vundo trojans. Ran vundofix in safemode. I've searched the pc and hidden files tab in Winpatrol. I have not been able to find any reference to this .dll on the web. Any assistance would be appreciated.Logfile of Trend Micro HijackThis v2.0.2Scan saved at 9:55:04 AM, on 8/27/2008Platform: Windows XP SP3 (WinNT 5.01.2600)MSIE: Internet Explorer v7.00 (7.00.6000.16705)Boot mode: NormalRunning processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\csrss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\WLTRYSVC.EXEC:\WINDOWS\System32\bcmwltry.exeC:\Program Files\Lavasoft\Ad-Aware\aawservice.exeC:\Program Fil... Read more

A:Unknown File In Startup

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. We aim to provide the valuable service known to come from BC to every member we can, but sometimes it takes just a little longer to get to every request for help.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a description of your problem, along with any steps you may have performed so far.Upon completing the steps below a staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.Thanks and again sorry for the delay.We need to create an OTViewIt ReportPlease download OTViewIt by OldTimer.Save it to your desktop.Double click on the OTViewIT icon on your desktop.Click the "Scan All Users" checkbox.Click on the Run Scan button.Two reports will open, copy and paste them in a reply here:OTViewIt.txt <-- Will be openedExtra.txt <-- Will be minimizedIf you have not downloaded HiJackThis yet:Click here to download HJTInstall.exeSave HJTInstall.exe to your desktop.Doubleclick on the HJTInstall.exe icon on your desktop.By default it will in... Read more

2 more replies
Answer Match 36.12%

Dear Helper.

I have windows xp home and it is infected with a virus

The problem is that a virus i.e. 'adware.virtumonde.gen' got installed even when i had quick heal antivirus and was updating it regularly. It has drastically increased the hard disk access time and computer has gone very very slow.

Now when i run the antivirus it says you must delete the file c:\windows\system32\pmkji.dll and then only it can clean the system . however when i try to delete this file it says ' this process cannot access this file as it is being used by another process' . i had tried booting in safe mode , in command prompt mode but the problem is that every times this file gets loaded.

I had tried finding this file in registry and also deleted it from there , but every time during startup it is restored in registry.

I had tried booting from ms-dos 6.22, windows 98 bootable and Linux boot but they dont recognize this NTFS and i am unable to make win xp bootable.

Pls help as i am not willing to format the complete system.


A:Bypass dll file during startup

Hi singhdushyant. Welcome to TSG.

Since this is a security-related issue, I've requested your thread be moved to the Security forum. One of the experts will be able to help you remove the file.

1 more replies
Answer Match 36.12%

How do I access the Windows startup file/menu Windos XP in order to delete some programs that I no longer use? I have a large number of programs appearing in my system tray at bottom right which I want to reduce. Any help would be appreciated.


A:Windows Startup File

7 more replies
Answer Match 36.12%


Since this has system 32 mentioned I figured Id try here.

so when I restart my comp or turn it back on from being shut down I get these error messages

C:\Windows\system32\bridge.dll not found
C:\Windows\system32\winsys16_061230.dll not found

now a while back I had problems with system 32 it kept popping up everytime I turned my computer on but my aunt just unchecked some boxes so system 32 wouldn't start up when my comp did. it worked but just recently I started geting these messages. I wanted to do the same again but I'm not sure if all system 32 programs are crucial to start up I dont want to mess with anything. any help would be kindly appreaciated.

A:File not found on startup

Two thoughts

1. This is spyware related.
2. You removed a program in your start up and it is still showing up in msconfig and set to start however it is no longer there to start... Go into msconfig and uncheck it in the start tab.

WORM_AGENT.AFFZ worm. Please note that rundll32.exe is a legitimate program.

"Bridge dll" is a file put there by spyware. (C:\WINDOWS\Downloaded Program Files\bridge.dll).

7 more replies
Answer Match 36.12%

what is a disabled startup file.when someone sends me an e-mail with an attachment the file they send says disabled startup file and cant open it

A:disabled startup file

noone in this forum knows what a disabled startup file is

2 more replies
Answer Match 36.12%

Hello all,
My father-in-law has a Windows XP machine and he's getting the following error during startup:

Error Loading C:\WINDOWS\wftadfi16_080913a.dll. The specified module could not be found.

Also, and this may be related, I keep getting Internet Explorer popups. I have free AVG running and regularly use Google's Chrome browser. My scan last night found many trojans, etc. I "healed" them and then went to bed, but found many of the same problems in the morning. My hijackthis log is below. Any help that anyone could provide would be really appreciated. Thanks!

A:Missing .dll file at startup

16 more replies
Answer Match 36.12%

Did a www search to answer that question, but all that comes up is:

C:\Users\<your User name>\appdata\Roaming\Microsoft\Windows\start Menu\Programs\startup
(unhide hidden folders)

PROBLEM: My path is C:\Users\Owner\ ... but there is no AppData or Roaming. Attempting to locate Microsoft\Windows is a negative.

Was previously on XP and, fortunately, the MS developers had kept it relatively straightforward, simple and logical to find "Microsoft\Windows\Startup" ... seems to me that their concept is that each "improvement" to Windows shall become more obtuse, unlike whatever was done previously, etc., etc.

Any direction in my search is appreciated. Thank you.

A:Where is Startup File in Win7?

Did you enable viewing hidden folders? Appdata is a hidden folder.

File and Folder - Hide or Unhide

1 more replies
Answer Match 36.12%

How do I get rid of this without paying for registry cleaner as its a pain ?

A:[SOLVED] bos.dll file at startup

I am uncertain as to the origin of bos.dll, but can tell you that a registry cleaner will not help.

Run a system restore using a restore point prior to the bos.dll file showing up -
START | type rstrui

Regards. . .



3 more replies
Answer Match 36.12%

hello , i keep getting a error message that MOM file is missing & have tryed reinstalling my graphic drivers without the ccc from ati, & also updated my java, run spybot, onecare is green & showing ok, anyhelp i would be greatful , thx,

A:mom file is missing on startup

thx who ever this was who posted this.

1 more replies
Answer Match 36.12%

Has anyone else had the autoexec.nt file disappear on them? We have 2 computers both running identical Windows XP Pro setups. One computer is fine but the other has this tendency to "delete" it's autoexec.nt file. I've created a restore.bat file to copy them back from floppy but the NT file still vanishes. The bat file also sets attributes to System and read-only, but it does no good. Normally I wouldn't be overly concerned about it, but the PC Does run 16-bit DOS Apps that have problems loading whenever the Autoexec.nt file is missing.

Any feedback on this would be appreciated.

More replies
Answer Match 36.12%

When windows (XP Pro) starts, a file path (.htm) automatically starts and overlays itself on top of the desktop. It is a blank white screen, probably because no file exists at that location. I get a Cannot find 'file ///C:/ etc etc .htm'. There is nothing within msconfig>startup that appears to be triggering it.Thanks for any suggestions!

A:.htm file opens on startup

Can you post the onscreen data exactly as it appears?


4 more replies
Answer Match 36.12%

Just upgraded to McAffee 7.0. Now when I bootup my system, I get the following message: VSCPOP.DLL file cannot start. Check File to Determine Problem.

How do I check the file? Why am I getting this message?

A:Startup File Problem

Click on the mcafee link below and then click on the following line entry ....

Error: VSCPOP.DLL - VirusScan 7.0 Installation - Windows 9x/Me Multi-user Computers (CR 12194)

Good Luck...


2 more replies
Answer Match 36.12%

Hello,I've got this file (jprlfg.exe) running in one of my systems. When I remove the startup entry from MSCONFIG, it automatically appears again once I close/open MSCONFIG again, WITHOUT even rebooting the machine. Can't figure out how to make it stop. Here's a log of hijackthis. Any suggesstions?Platform: Windows XP SP2 (WinNT 5.01.2600)MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)Running processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\Program Files\Common Files\Symantec Shared\ccSetMgr.exeC:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exeC:\WINDOWS\system32\spoolsv.exeC:\Program Files\Common Files\New Boundary\PrismXL\ChannelDeploy.sysC:\Program Files\Symantec AntiVirus\DefWatch.exeC:\Program Files\Prism Deploy\Client\PTClient.exeC:\Program Files\Common Files\New Boundary\PrismXL\PRISMXL.SYSC:\Program Files\Symantec AntiVirus\SavRoam.exeC:\Program Files\Symantec AntiVirus\Rtvscan.exeC:\WINDOWS\Explorer.EXEC:\Program Files\Copernic Desktop Search\CopernicDesktopSearch.exeC:\Documents and Settings\altafz\Desktop\hijac... Read more

A:Jprlfg.exe File In Startup.

Hi Pinto Khan and Welcome to the Bleeping Computer!Download Brute Force Uninstaller to your C:\Unzip it to a folder of its own (C:BFU).BFU should be on your root. In most cases this is C:Download qoofix.bat (rightclick on this link and choose save as)Place qoofix.bat in your C:BFU - folder. (Important!)Doubleclick qooFix.bat, Close all browsers and explorer folders.Choose option 1 (Qoolfix autofix) and follow the prompts.Please be patient, it will take about five minutes.After the PC has restarted please follow the Instructions below.Please download Look2Me-Destroyer.exe to your desktop.Close all windows before continuing.Double-click Look2Me-Destroyer.exe to run it.Put a check next to Run this program as a task.You will receive a message saying Look2Me-Destroyer will close and re-open in approximately 1 minute. Click OKWhen Look2Me-Destroyer re-opens, click the Scan for L2M button, your desktop icons will disappear, this is normal.Once it's done scanning, click the Remove L2M button.You will receive a Done Scanning message, click OK.When completed, you will receive this message: Done removing infected files! Look2Me-Destroyer will now shutdown your computer, click OK.Your computer will then shutdown.Turn your computer back on.Please post the contents of Look2Me-Destroyer.txt (it can be found wherever you saved Look2Me-Destroyer.exe) and a new HiJackThis log.If Look2Me-Destroyer does not reopen automatically, reboot and try again.Have the PC Scanned here: Pa... Read more

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Answer Match 36.12%

Did a www search to answer that question, but all that comes up is:
C:\Users\<your  User name>\appdata\Roaming\Microsoft\Windows\start Menu\Programs\startup
(unhide hidden folders)
PROBLEM:  My path is C:\Users\Owner\ ... but there is no AppData or Roaming.  Attempting to locate Microsoft\Windows is a negative.
Was previously on XP and, fortunately, the MS developers had kept it relatively straightforward, simple and logical to find "Microsoft\Windows\Startup" ... seems to me that their concept is that each "improvement" to Windows shall become more obtuse, unlike whatever was done previously, etc., etc.
Any direction in my search is appreciated.  Thank you.

A:Where is Startup File in Windows 7?

PROBLEM:  My path is C:\Users\Owner\ ... but there is no AppData or Roaming.  Attempting to locate Microsoft\Windows is a negative.
Double check hidden Files - Unhide system files.
App Data is there and Roaming but doesnt contain Startup unless you delve further and doesnt contain anything.
As mine looks - C:\Users\Anyone\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup
Or Try a search of C:\ with "startup" quoted.
If your looking for Startup items at boot , try Ccleaner / open it up go to Tools / Startups.
What are you trying to achieve anyway ? and yes Win 7 has changed from Xp but for the better i think.

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Answer Match 36.12%

First of all I thought I would repost this New topic which is a continuation from ;No New Posts* Points to Infection ?Search Term Not Found in Startup Data Base Am I infected? What do I do?I noticed that the number of Images in the post was a pain waiting for the loading, it went on, . .so I'm sorry, I will be a little more conservative when posting images, I just did not think that this would happen the way it has. I was of the thought, posting images would be a great help to those who reading the post and make the read more clear and interesting. I wish that there would be a solution to this, for example the BC forum would have a photographic memory and would be able to load without having to pursue linking and loading from sites such as photobucket, etc., . . . I mean it has a memory, (for images) when Previewing post ?!?My problem is I have run Malwarebytes a couple of times and it comes up with nothing the Startup list as follows shows the double listing for, "wmsncs", whatever this is, or as in the previous post, suspected as an infection, there were three of these in my configuration utility, now there remain two, I am getting some hyjack warnings from my firewall program, so I would like to start with dealing with these two entrees.Can anyone suggest what I might do, since I do not think that malwarebytes is going to work.I hope I do not have to go through what the chap in this scenario went through ;Concerning (wmsncs) the message about this ... Read more

A:Questionable StartUp File

Hi JoveI do a search on the internet and I find this site: hope this help you solve you problem.Good luck Popey

5 more replies
Answer Match 36.12%


I have my to do list typed in a simple .txt file that I edit with Notepad.
I would like that particular file to launch and appear as soon as Windows starts.

How can I achieve that?

A:How to set a .txt file to launch on startup?

Browse to your startup folder, usually located at C:\Users\Username\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup (for you only) or C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup (for all users).

Create a new shortcut with "notepad.exe yourfilename.txt" as the target. Depending on where you store the .txt file, you may need to include the path, like "notepad.exe c:\users\yourname\documents\filename.txt"

The next time you boot up, notepad will launch with your file open.

Startup Programs - Change

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Answer Match 36.12%

when booting xp pro i get following message for couple of seconds and then computer boots ok......System root Windows system 32 auto check not found.....Is this important file????If so where can I find it and how to install again????Perhaps windows install disc with repair mode chosen????? Don't wish to perhaps have a larger problem than I have already with the repair disc.Thank you, Bill

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Answer Match 36.12%

hi everyone,

whenever i boot up my computer a file appears on my desktop to be downloaded. It has the URL: file://C:\WINDOWS\system32\1.tmp

even when i download it the file reappears whenever i start my computer up again. Does anyone know how i can delete or get rid of this annoying file?


A:need help with download file on startup

Here's one thing you could try. Click Start>Run then type in msconfig and click OK. Go to the Startup tab at the right and click it. Look for the file c:\windows\system32\1.tmp and if it's there uncheck it and click apply, then OK. Restart your computer and see if the problem is still there.

3 more replies
Answer Match 36.12%

Did a www search to answer that question, but all that comes up is:

C:\Users\<your User name>\appdata\Roaming\Microsoft\Windows\start Menu\Programs\startup
(unhide hidden folders)

PROBLEM: My path is C:\Users\Owner\ ... but there is no AppData or Roaming. Attempting to locate Microsoft\Windows is a negative.

Was previously on XP and, fortunately, the MS developers had kept it relatively straightforward, simple and logical to find "Microsoft\Windows\Startup" ... seems to me that their concept is that each "improvement" to Windows shall become more obtuse, unlike whatever was done previously, etc., etc.

Any direction in my search is appreciated. Thank you.

A:Where is Startup File in Windows 7?

you need to show hidden files/folders
what are you trying to do
The startup you listed is just for the user and often is blank
if you want to see the startup files try using

1 more replies
Answer Match 36.12%

Anytime I login the typical "How would you like to run/open this file?" message with a drop down menu of programs appears. I thought it was odd, and when I click open with Wordpad or any other word processor it is blank with file name being shown as my Username?
Was just wondering how to get this to stop. I don't understand why it started and it is a tad annoying on start up.

A:How Would You Like To Open This File? Upon Startup?

AutoRuns should find out where it's coming from. The easiest place to check is the Startup Folder. Hit Winkey-r and type shell:Startup and hit Enter to open your Startup Folder. If it's not something in there check with AutoRuns.

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Answer Match 36.12%

i'm learning javascript, and i want to make a script that will execute on logon and greet me, but i don't know how to make a file execute at startup, or wether i can put a .js file on the startup list.

can .js files be executed on startup in windows xp?
if so, how?

A:executing a .js file on startup?


i actually figured out how to make a .js file execute on startup by putting it in the startup file under 'all programs' (duh). i didnt want to make an html page tho because i dont want a window opening, just the pop-up greeting. now i'm having problems with my coding. it's wanting me to define the object, and i dont know how. i was using the document object and idk if thats even the right one. i'll make a new post under the programs section. thatnks!

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Answer Match 35.7%

I recently tried to do a system restore on my computer that runs Windows XP. In the middle of the process it stopped. Now when I try to boot up my computer it says

"Windows could not start because the following file is missing or corrupt:

<Windows root>\system32\hal.dll.

Please re-install a copy of the above file"

I tried searching for answers to fix it but most of them require the Windows disk which I do not have anymore. Can you please tell me how to fix the problem or where I can find a Windows disk so I can fix the problem? Thanks!

A:Missing or Corrupt File on Startup

You can try running sfc with the scannow option. Go to Start, then to Run, and type in "SFC.EXE /SCANNOW" (without the quotes - and with a space between the SFC.EXE and the /SCANNOW). Then press Enter. This program will just exit without telling you anything, so you will need to restart your computer to see if it affected a repair.Is this a custom build that you installed the XP on? If so, do you still have the 25 character code that came with it?If this is a retail computer, (Dell, HP, Gateway...)what is the make and model of it?

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Answer Match 35.7%

Hi folks, I have a ThinkPad X201 tablet, running WIN 10.. on start up I am getting a prompt window to locate the program to run a 52FC5A5 file. If I ignore it I get another window with 'ms-windows-store:Assoc?fileext=52fc5a5 The app didn't start.' I have 2 of these files, both in the Lenovo/AppData folder, one in the roaming folder, the other in the local folder. How do I stop this happening ? Have looked in Task Manager at the Startup and nothing there and also have run optionalfeatures.exe and again nothing there. Thanks heaps in advance, Dave.

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Answer Match 35.7%

Hey guys I want to play a prank on my friend, I have made a shortcut file so every time you open it it gives you a countdown until when the computer is going to shut down and gives you a little message,(to rub it in) I wanted to know if there was a way to get this to run every time the computer starts, I want to see my friend try to get rid or it, of course I'll help him out after so many tries Any help would be appreciated, thanks
Would I put it in the Windows>System32 folder?

A:Solved: file to run at startup everytime.

lol put it in his "startup" folder....

click on the folder and it should bring it up... stick it there

just remeber pay back could be much worst

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Answer Match 35.7%


I have a problem with C:\\WINDOWS\system32 opening on start up. I would be very grateful of your kind assistance.... Here is the Hijack this log:

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 21:08:47, on 14/08/2011
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.17099)
Boot mode: Normal
Running processes:
C:\Program Files\Avira\AntiVir Desktop\sched.exe
C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\Program Files\Avira\AntiVir Desktop\avgnt.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Avira\AntiVir Desktop\avguard.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Avira\AntiVir Desktop\avshadow.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Common Files\Symante... Read more

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Answer Match 35.7%

Wow, all these years using Excel and I never knew about that

Actually I have nother question. This never happened before but now my Excel XP is opening a file I previously used on start up. Any ideas on how to stop that

A:Excel: File opens on Startup

Hi, Tidus. Sorry...your question was really unrelated to your conditional formatting question here:

I'd rather this be a new question for search purposes later.

Hope you don't mind!

Please check your XLSTART folder, as described here:

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Answer Match 35.7%


Firstly, here are my comp specs:

Vista 64bit SP1
Intel Core 2 Extreme X6800 2.93 gig
Asus P5n32 SLI-SE-Deluxe mobo
I am currently using on-board sound
Patriot Extreme Performance 2GB (3 x 1GB) 240-Pin DDR2 1066 (PC2 8500)
( I used to have 4x1GB, but 1 recently fried)
MSI GeForce 8800 Ultra 768MB 384-bit GDDR3 PCI Express x16 HDCP

Having said that,

I am having an issue where when windows starts, immediately after loading the desktop I receive a Rundll error that tells me:

"Rundll cannot find C:\users\MYUSERNAME\appdata\local\temp\331414kou.dll"

I am pretty sure that "331414kou.dll" is a virus that was picked up from a World of Warcraft addon.

I don't remember picking this up from anything particular, but this is what some research has told me.

Also, I'm not sure if I remember removing it or not, but obviously some of the settings involved are still present and looking for the file.

I haven't played WoW in probably a year, so it's been on here for a while.

In that period, I've had a bunch of issues with BSODs that I think may of had to do with a RAM chip that eventually fried. I only say this because they seem to have stopped after removing the chip.

Although, yesterday I got the BSOD "System_Service_Exception". Whether or not this related to the "331414kou.dll", I don't know. I'm just trying to give as much info as possible.

Here is my Hijackthis log:

Logfile of Trend Micro Hij... Read more

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Answer Match 35.7%

My daughter is studying away from home. Has a totally legal copy of Office but installation disks are at home. Excel has been working but suddenly does not and trys to install but can't find a file Other Office programs still work. Is it of any use if I email her a copy of the file - and if so what should she do with it? Thanks for the help.

A:Excel - can't find file on startup

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Answer Match 35.7%

Hi, i have managed to somehow quarentine or delete a virus from my machine and i believe the file was titled Startup##
#=some kind of number.

Since this time i can't start windows, it gets to the windows XP screen then does not start and stays black.
So something has gone wrong with the start-up!

Can someone give me some advice, i am not great with computers and have no idea how to fix this, i have vital work on my machine and currently cannot access it!

I would really really appreciate a response
Thanks, Tom

A:Virus, Deleted Startup File, HELP!

Hello tommy,

See if you can access your system in Safe Mode. Restart the system start repeatedly tapping F8 until you get to the advanced options. At the menu you can choose "safe mode".

If you are able to get into safe mode you can start making back-ups of your data.

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Answer Match 35.7%

Hi there.
I've added a file to my startup folder in Windows 10, but this file never gets exected.
I selected it in the folder and it runs ok. It just doesn't run automatically.


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Answer Match 35.7%

Just finished getting the Google redirect mess fixed (host file deletes). I still have some issues that are suspiciously virus-like. Checked my msconfig startup tab in the system configuration utility and found this oddball I can't figure out

sexkwsas Rundll32.exe "C:\Documents and Settings\Davrid Sbur\Local Settings\Application Data\AML\sexkwsas.dll",InjectDll

Location SOFTWARE\Microsoft\Windows\CurrentVersion\Run

Dogpile search, Google search comes up with nothing.

Unchecked a bunch of startup services that were not needed including this unknown.
I use the AML registry cleaner every now and then.

I've tried to find this file and was unsuccessful.

What the heck is this and is it messing with me?
Thanks in advance

A:msconfig startup file sexkwsas

The entry surely looks suspicious but...1. It's never a good idea to use "msconfig" to control your startups. Here is why: I use the AML registry cleaner every now and then.Not a good idea either.Registry cleaners/optimizers are not recommended for several reasons: Registry cleaners are extremely powerful applications that can damage the registry by using aggressive cleaning routines and cause your computer to become unbootable.

The Windows registry is a central repository (database) for storing configuration data, user settings and machine-dependent settings, and options for the operating system. It contains information and settings for all hardware, software, users, and preferences. Whenever a user makes changes to settings, file associations, system policies, or installed software, the changes are reflected and stored in this repository. The registry is a crucial component because it is where Windows "remembers" all this information, how it works together, how Windows boots the system and what files it uses when it does. The registry is also a vulnerable subsystem, in that relatively small changes done incorrectly can render the system inoperable. For a more detailed explanation, read Understanding The Registry.
Not all registry cleaners are created equal. There are a number of them available but they do not all work entirely the same way. Each vendor uses different criteria as to ... Read more

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Answer Match 35.7%

Hi there.
I've added a file to my startup folder in Windows 10, but this file never gets exected.
I selected it in the folder and it runs ok. It just doesn't run automatically.


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Answer Match 35.7%


After some recommendations made during an earlier cleaning of a computer, I started looking at the startup file on my laptop and noted some questionable files that were being run at startup. The information was gathered from the following websites:
I have unchecked many entries that were not required but is there any way to completely remove them from the startup file or is unchecking them enough to stop any malicious activities?

The file of interest to me is the following. It actually had two seperate entries and I could find nothing anywhere on the internet about it. There were also a couple of entries that were completely blank. I unchecked these also.

c:\windows\system32\okgfxm.exe reg_run SOFTWARE\Microsoft\Windows\CurrentVersion\Run
After unchecking the things that I thought were not needed and restarting the computer, I ran a HiJack This file and have attached it below. Is there anything of concern to me in this file?

Should I put a checkmark in each of the startup lines and rerun the HiJack this file so that you can see all that is on the computer or is this enough?
Logfile of HijackThis v1.99.1
Scan saved at 8:52:12 PM, on 10/21/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\system32... Read more

A:Questionable Entries in Startup file

This has been up for 5 days now with no response. Is this to mean that all is alright with the HJT file?

There are some other questions in the original post that I don't want to repeat if anyone has any answers.


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Answer Match 35.7%

I have a software called USB safely remove. It starts up when windows 8.1 (64-bit) starts up. However I keep on getting the following message upon start up. Inspite of having just one account on my laptop which is admin. I keep getting this message (see attached image) upon every startup. I always run it and keep the checkbox disabled that says to always ask before opening such files.
What should I do to prevent this popup and let windows always grant the privilege to run this software upon startup?

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Answer Match 35.7%

I was doing some looking around...and found this
HJT.startup list txt. file from...6\17\05, is it anything to worry about?
(no name) - c:\program files\google\googletoolbar1.dll - {AA58ED58-01DD-4d91-8333-CF10577473F7}


A:Solved: HJT. Startup list txt. file, from, 6\17\05

Hi Chuck

Those are all legit files.

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Answer Match 35.7%

When i start my computer i get an error messege saying. RunDLL, Error loading w054c9fe.dll, module no found.

Could anyone tell me how to resolve the problem thank you.


A:Wont load a certain dll file on startup

Hi and Welcome to TSF

Sounds like spyware/malware to me.

Plz follow these instructions in this link

First Steps at Removing Malware

..... then post a HiJackThis log in the HiJackThisLog Help Forum

5 more replies
Answer Match 35.7%

I have an error message on start up which is as follows:

Error loading C:\PROGRA~1\MYWEBS~1\bar\l.bin\M3PLUGIN.DLL
The specified module cannot be found.

My first problem is that I have no idea what this is even associated with and of course my second problem is how can I resolve this error?


A:Error on Startup, DLL file not found

ok go onto the microsoft site an put in the file name and there should be links where you can download the file again and put it back in place. if that doesnt work then if you have the origional install cd that come with the computer than put that in and do a full repair of windows.

if microsoft has no info on the file then its obviosly not associated with windows and is a third party program.
so then go onto the net and see what it is associatd with (may not be possible dont worry if you dont fnd anything, and dont waste to much time looking, just have a quick browse)
then in your start menu go to all programs then startup and tell me what are the files/ shortcuts in that folder.

then go into schedualed tasks and tell me what is shedualed to start with windows.

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Answer Match 35.7%

at startup web folders\ibm00003.exe is missing. When I click on OK the computer runs fine but each time I start up the same message occurs. How do I eliminate that message or fix the problem?

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Answer Match 35.7%

Could anyone help with how to prevent the Program File Folder from opening at startup please. I'm running WinXp SP2.

I think the Folder started opening after installing WordPerfect Office12 but not quite sure. 'cause this wasn't the case when I first installed it. It run fine. I had to make a clean install when I run into a problem with me firewall after installing SP2 and couldn't go on-line.

Any suggestion would be greatly appreciated.

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Answer Match 35.7%

Whenever I start my computer, I get an error saying that C:/WINNT/system32/bridge.dll is missing. I ran HijacThis and the Analyzer, and these are the results.

Log was analyzed using KRC HijackThis Analyzer - Updated on 4/1/05
Get updates at

***Security Programs Detected***


Logfile of HijackThis v1.99.1
Scan saved at 3:03:03 PM, on 4/21/2005
Platform: Windows 2000 SP4 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINNT\system32\P2P Networking\P2P Networking.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride =;;
R3 - URLSearchHook: (no name) - {0428FFC7-1931-45b7-95CB-3CBB919777E1} - (no file)
R3 - URLSearchHook: (no name) - {00D6A7E7-4A97-456f-848A-3B75BF7554D7} - (no file)
F2 - REG:system.ini: UserInit=C:\WINNT\system32\Userinit.exe
O4 - HKLM\..\Run: [System Toolkit] C:\Program Files\Kazaa\My Shared Folder\Ganguro Girl Deluxe.exe
O4 - HKLM\..\Run: [RunDLL] rundll32.exe "C:\WINNT\system32\bridge.dll",Load
O4 - HKLM\..\Run: [SysUpd] C:\WINNT\sysupd.exe
O4 - HKLM\..\Run: [P2P Networking] C:\WINNT\system32\P2P ... Read more

A:bridge.dll file missing on startup

Welcome to TSF.

Is that Kazaa I see? We don't recommend using any P2P programs but Kazaa is definitely one that must go. That program is bundled with lots of spyware.

Please print out or copy this page to Notepad. Make sure to work through the fixes in the exact order it is mentioned below. If there's anything that you don't understand, ask your question(s) before proceeding with the fixes. You should 'not' have any open browsers when you are following the procedures below.

Go to My Computer->Tools/View->Folder Options->View tab and make sure that 'Show hidden files and folders' (or 'Show all files') is enabled. Also make sure that 'Display the contents of system folders' is checked. If you have Windows XP, the search feature is a little different. When you click on 'All files and folders' on the left pane, click on the 'More advanced options' at the bottom. Make sure that 'Search system folders', 'Search hidden files and folders', and 'Search subfolders' are checked.

For the options that you checked/enabled earlier, you may uncheck them after your log is clean. If we ask you to fix a program that you use or want to keep, please post back saying that (we don't know every program that exists, so we may tell you to delete a program that we think is bad to keep).

Download KazaaBegone This uninstaller will remove all elements from all Kazaa versions, as well as all of the bundled software that com... Read more

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Answer Match 35.7%

I recently recovered from a virus attack (or so I thought) and now my computer freezes up. When I restart, I get a runDLL error saying "missing ..\temp\y4lgxim.dll"
I've tried all sorts of registry cleaners and the problem remains.

anyone know if I can download and install this file from anywhere?

a side note: my d: drive no longer works, so re-installing windows is out of the question.

A:missing y4lgxim.dll file on startup

Hello ajportman

I think that file is malware.
You will have to visit our Virus Removal forum for help

Please read ?Virus/Trojan/Spyware Removal Help ? and follow the instructions very carefully; then, post all the requested logs and information in the Virus Help Forum
If you cannot complete any step, just miss it out and do what you can, but be sure to include this information in your post.
Please ensure that you create a new thread in the Virus Help Forum; not back here in this one.

Please be patient, as the Security Team Analysts are usually very busy; one of them will answer your request as soon as they can.


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Answer Match 35.7%

I remember that there was a file that helps log everything that Windows XP starts for the purpose of streamlining the startup process, but as it has been years since I have done any heavy lifting with Windows XP, I don't remember what it is. You can delete that file and Windows will then rebuild this log on the next startup, useful to help clean out some "trash" that has built up over time and is clogging memory. Does anyone know what I am talking about?

A:What file aids in Windows XP startup?

Are you meaning the Prefetch folder in Windows?

Ed Bott's Windows Expertise

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Answer Match 35.7%

Every time I boot up my laptop, a window pops up titled "Performance Options" and asks for "Processor Scheduling" and "Virtual Memory". I've tried setting my paging file to "system managed" but it apparently doesn't save and asks for it again when I do another startup. What's odd is that it never popped up until my laptop's AC adapter started acting funny (only charging when the cord is twisted a certain way). I've also noticed my laptop started to run slower and slower after the first time it popped up so, logically, I'm thinking it's all linked. Help?

A:Windows keeps asking for "paging file" at startup

Please download and install Speccy to provide us with information about your computer.  Clicking on this link will automatically initiate the download. 
When Speccy opens you will see a screen similar to the one below.

Click on File which is outlined in red in the screen above, and then click on Publish Snapshot.
The following screen will appear, click on Yes.

The following screen will appear, click on Copy to Clipboard.

In your next post right click inside the Reply to Topic box, then click on Paste.  This will load a link to the Speccy log.

Please download MiniToolBox to your desktop.
Right-click on MiniToolBox.exe and select Run as Administrator.
You will see an image like the one below.

Click on the following checkboxes only:
• List last 10 Event Viewer log
• List Installed Programs
• List Users, Partitions and Memory size.
• List Minidump Files
Click on Go to start the scan.  Once it is finished highlight the text, then copy it and paste it in your topic.

10 more replies
Answer Match 35.7%

Hello, I need some help. My Norton AntiVirus found Trojan.StartUp and it cannot repair or remove it. I've run spybot, adaware, disabled the system restore and re-run Norton, nothing worked. Here is my HijackThis log file. Can you help me get rid of this pest? By the way, I have WinXP.

Logfile of HijackThis v1.98.2
Scan saved at 4:47:31 PM, on 11/13/2004
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\Program Files\Common Files\Dell\EUSW\Support.exe
C:\Program Files\MusicMatch\MusicMatch Jukebox\mm_tray.exe
C:\Program Files\Common Files\slmss\slmss.exe
C:\Program Files\Qui... Read more

A:Help! Trojan.StartUp - please see HijackThis Log File

Go to Start > Run and type %temp% in the Run box, press OK . The Temp folder will open. Click Edit > Select All then Edit > Delete to delete the entire contents of that Temp folder.

then go to C:\windows\temp and select EVERYTHING except temporary internet files, cookies and history folders and delete all that and then do the same for C:\temp

1) Open Control Panel
2) Click on Internet Options
3) On the General Tab, in the middle of the screen, click on Delete Files
4) You may also want to check the box "Delete all offline content"
5) Click on OK and wait for the hourglass icon to stop after it deletes the temporary internet files
6) You can now click on Delete Cookies and click OK to delete cookies that websites have placed on your hard drive

Reboot &

Download and unzip or install this program/application if you haven't already got it. If you have it, then make sure it is updated and configured as described

AdAware SE from
and while you are at the adaware site download and install
and run it before the main adaware scan and follow it's directions

Before you scan with AdAware, check for updates of the reference file by using the "webupdate".
the current ref file should read at least SE1R18 08.11.2004 or a higher number/later date

Set up the Configurations as follows:

General Button
Check (Green) all thre... Read more

3 more replies
Answer Match 35.7%

I have an HP laptop with windows 7. I've only been using it for about a month and a half and I recently ran a system restore. For the last couple weeks every time I boot up I the first thing I see is a window asking me to choose a program that can open the filr "special" (which is the first word in my computer name). If I press cancel it keeps trying to open it about 4 more times. So i have to click cancel about 5 times in all.
The file resides in C:\Users\.. and it has no extension. Just special.FILE.
If I open it in notepad I see:


Interface List
12...00 26 c6 00 05 ac ......Intel(R) WiFi Link 5100 AGN
11...00 26 9e 97 aa b1 ......Realtek PCIe GBE Family Controller
1...........................Software Loopback Interface 1
15...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter
13...00 00 00 00 00 00 00 e0 Teredo Tunneling Pseudo-Interface

IPv4 Route Table
Active Routes:
Persistent Routes:

IPv6 Route Table
Active Routes:
Persistent Routes:

I don't think this is a virus or spyware. I think it's more likely just that I uninstalled something or disabled somethi... Read more

A:File during startup driving me nuts!

Start | Type: MSconfig | select "startup" tab | is the file listed in there???

3 more replies
Answer Match 35.7%


I am having a problem. There is a "wrong dat file" pop up on startup, followed by initialization error.
I have windows vista.

i did a disk cleanup as i was having some problems , but after that , the messages started to popup

how do i fix it?

please please help. if you can give me a step by step instruction, it would be greatly appreciated. thanks again in advance.


p.s i really didn't know the exact category to post this on. I thought it might be a malware or virus, so posted it here.

More replies
Answer Match 35.7%


I am having a problem. There is a "wrong dat file" pop up on startup, followed by initialization error. i have done a system restore, but it didn't help.

I have windows 7.

The problem started after I plugged in an USB. the USB kept saying it was write protected and i couldn't copy anything onto it. I unplugged it, and didn't use it again.

I put my computer to sleep last night, and when i restarted it this morning, the error started.

how do i fix it?

please please help. if you can give me a step by step instruction, it would be greatly appreciated. thanks again in advance.


p.s i really didn't know the exact category to post this on. I thought it might be a malware or virus, so posted it here.

More replies
Answer Match 35.7%

I was using a programme recently, but I can't remember which one, and for whatever reason it decided to stop working properly and created a report to send to its developers. I decided to check what the report contained but never intended to send it. The file was saved as a .tmp file with text in it. I closed the programme and removed the temp file (and others, during cleaning) and it looked as if it wasn't there anymore. However, the very same file opens during startup. I have done a windose search for the file name and file extension but it doesn't exist anywhere, yet it still starts during startup. How can a non-file open during startup? How can I stop it from happening?

A:Ghost file opening on startup

Three possibilities that I can think of. It is just possible that the program also saved this information as a text file - try searching for 'filename.TXT'.
You say the program stopped working properly - have you tried uninstalling it and re-installing it ?  I appreciate this may cause some head scratching as you cannot remember what it was, but worth a look at 'Control panel - Programs and features' to see if anything jogs your memory.
You can try stopping it running at start-up by using Msconfig. Type 'msconfig' in search (without the ' ') and right click on 'msconfig.exe' and run as administrator and see if this file shows in the list of applications running at start-up. If it is there, set it to either 'Manual' or 'Disable'. If you have Ccleaner installed you can do the same thing with that. Start it running, select 'Tools' and then 'Start-up'.
Chris Cosgrove

0 more replies
Answer Match 35.7%

Does anyone know what this cnbabe.dll is?? It keeps coming up as missing every time I boot. How do I stop this or correct it?

A:XP startup-missing file-cnbabe.dll

11 more replies
Answer Match 35.7%

I am trying to run a batch file with these contents:

DisplaySwitch.exe /internal
DisplaySwitch.exe /external
I've tried putting a shortcut to it in the startup folder, putting the bat itself in the startup folder, and running it as a task using task scheduler. I also have UAC completely disabled. It runs fine when I run it myself, but it won't run at startup. How can I get to run when I start the computer?

A:Unable to run batch file at startup

Tried using Group Policy to run it? I have a little batch file that I use to delete logs running at shutdown, used GP to do it.

1 more replies
Answer Match 35.7%

I'm assuming this was from a program I uninstalled from my computer that used to start on start up. I fixed registry errors with CCleaner but there is still some registry entry or something that is making this pop up when my computer starts up.

Any idea on how to get rid of it guy's?

A:Opening Upon Startup (Broken File)

You should not use the registry cleaner as it can harm your PC.

Go to Start, then type MSCONFIG and go to the startup tab. Then unselect that item.

3 more replies
Answer Match 35.7%

when start up this message appears

error loading
c:\windows\sys32\dctrolh dll

how to fix this

More replies
Answer Match 35.7%


A file is running on startup and is not a .exe file. the pathname is F:\Documents and Settings\Stephanie\Local Settings\Temp\_a00f5c9e684. when i followed the pathname there was no such filename and when i do a search it doesn't come up with anything. is this a bad file or virus?

A:strange file running on startup

also when i tried to google it i couldn't find anything on the filename

10 more replies
Answer Match 35.7%

Every time that I start up my computer, the following error pops up:

I have already deleted the file, therfore it says that there is an error and it can't find it.
I removed the startup entry, but it seems like it keeps coming back and tries to execute at start over and over.
Not sure if I am infected, but worth to take a look.

A:A jar file tries to execute on every startup of the computer.

Hello, Welcome to BleepingComputer.I'm nasdaq and will be helping you.If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed.===--RogueKiller--Download & SAVE to your Desktop RogueKiller for 32bit or Roguekiller for 64bit Quit all programs that you may have started.Please disconnect any USB or external drives from the computer before you run this scan!For Vista or Windows 7, right-click and select "Run as Administrator to start"For Windows XP, double-click to start.Wait until Prescan has finished ...Then Click on "Scan" buttonWait until the Status box shows "Scan Finished"click on "delete"Wait until the Status box shows "Deleting Finished"Click on "Report" and copy/paste the content of the Notepad into your next reply.The log should be found in RKreport[1].txt on your DesktopExit/Close RogueKiller+===Please download AdwCleaner by Xplode onto your Desktop.Close all open programs and internet browsers.Double click on AdwCleaner.exe to run the tool.Click the Scan button and wait for the process to complete.Click the Report button and the report will open in Notepad.IMPORTANTIf you click the Clean button all items listed in the report will be removed.If you find some false positive items or programs that you wish to keep, Close the AdwCleaner windows.Close all open programs and internet browsers.Double click on AdwCleaner.exe to run the tool.Click the Scan button and wait for t... Read more

9 more replies
Answer Match 35.7%

Just noticed this a few nights ago on another persons username for XP. I don't know why a .tmp file would be loading itself at startup for a few times in a row.

heres a startup list log to show

StartupList report, 7/6/2004, 12:37:55 PM
StartupList version: 1.52
Started from : C:\Cole's Stuff\Hijack This\Hijack This and Stinger\StartupList.EXE
Detected: Windows XP SP1 (WinNT 5.01.2600)
Detected: Internet Explorer v6.00 SP1 (6.00.2800.1106)
* Using default options

Running processes:

C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\EPSON\Ink Monitor\InkMonitor.exe
C:\Program Files\EarthLink TotalAccess\TaskPanl.exe
C:\Cole's Stuff\Hijack This\Hijack This and Stinger\StartupList.exe


Listing of startup folders:

Shell folders Common Startup:
[C:\Documents and Settings\All Users\Start Menu\Programs\Startup]
E... Read more

A:Why is there a .tmp file running as an process at startup

8 more replies
Answer Match 35.7%

Every time I restart my comp., a page opens that says "common" and shows a open folder pic. Does it have anything to do with norton antivirus? The folder opens before norton loads. It shows it is empty when I hit properties. I am concerned why it is there at every start up.
thank you Jeannie

A:common file opens at startup

Look in C:\Program Files\Common and see if the folder is empty if so delete it.

Do not delete C:\Program Files\Common Files folder!!

1 more replies
Answer Match 35.7%

MS Windows Pro SP2 - very sluggish. Wanted to take Adobe quick start, media player, etc from startup as someone on your forums suggested. Start - all programs - startup is empty. Searched "startup" and found all startup folders in C: Documents and settings and C:Windows system 32 empty. There is a STARTUPINFO.CLASS in com/ms/win32 (4 Files), 3 files in C:\Windows\pss and a StartupList in C\Windows\options\spywareremoval\StartupList Generator. How does my computer know which programs to run at startup? And how can I manage them?
I know it's "one issue per question," but this may be related: mdm.exe keeps running even when I check "disable script debugging."
Thank you for any suggestions.

A:Startup file folder is empty

Try using a program like Ccleaner. It will show everything loading at startup and will allow you to stop them from loading if you want.

Try using a program like Ccleaner. It will show everything loading at startup and will allow you to stop them from loading if you want.

42 more replies
Answer Match 35.7%

what's the magic executable that starts Windows XP? I can browse all the files on the hard drive, but need that one to fire up

A:What is the Windows XP Startup file called?

Should be boot.ini.
That wont replace the master boot record though.
If you are having problems with boot files and you
have the install CD,boot to the cd and choose R for repair console.
At the prompt type fixmbr and hit enter.

2 more replies
Answer Match 35.7%


Everytime I login, a popup asks me the app to be used to open a file, with name [my name]. I tried Autorun, checked all files.. couldnt figure out what to do. Any suggestions? Need to stop this irritating popup..


A:Unknown file at startup windows 7

7 more replies
Answer Match 35.7%

I have a program called defprint on C:\

I want to create a batch file that I can put in the All Users startup folder to run the defprint program when any user logs in.

What is the coding in the batch file to go with this line so that it will automatically run the program in the background.

C:\defprint /d IP_10.11.9.2



A:batch file in startup folder

I think all you need to do is create a shortcut to the program. On the shortcut > Properties > Target line, you can add the switch:

/d IP_10.11.9.2


so that it reads:

C:\defprint /d IP_10.11.9.2

Put the modified shortcut in the All Users Startup folder.

Anyway, this question probably would be answered best in the "Development" forum where the experienced coders are more likely to be found.

3 more replies
Answer Match 35.7%

I recently received some fantastic help here, cleaning up my computer after a nasty malware infection. In the process of getting it worked out, I returned my configuration to a normal startup, with lots of annoying utilities launching. I went in to disable various things I didn't want consuming resources, and I noticed a suspicious-looking executable set to run at startup:


It is located at C:\Documents and Settings\MW\Local Settings\Application Data\ssjoijqik\nlcosxotssd.exe

Am I right to be concerned about this file?
Thank you,


A:Suspicious file in startup menu

Press Windows+R key and typemsconfig and click okMakesure to change the startup type to normal Download AutorunsExtract and launch autoruns.exeAllow the scan to get finishedNow click on FILE-SAVEFilename:Autoruns.txtSave as :TextPaste the contents of text here

17 more replies
Answer Match 35.7%

Every time after restart i see this file copying and i don't know how to stop it.
I think it's Rasphone.pbk.

A:Suspecious file copy at startup

10 more replies
Answer Match 35.7%

I have an IBM compatible PC. I was cleaning out some old files about a month ago. WHen deleting these old programs, I got the message asking me if I wanted to delete the specified .dll files, and that no other program used them. Of course, I clicked "Yes to all". Boy! Was that ever a mistake. Now, upon start up, I get the error "The MSVCIRT.DLL file is linked to missing export MSVCRT.DLL : [email protected]@Z. I got the missing .dll files off of the internet as well as my laptop. I tried to install them on the hard drive (because I didn't know exactly which program needed this file). Windows wouldn't accept these files because it said that the application was in use. Now I also noticed that my CD Photo program (which is used to open and pictures that I want to view), won't open them anymore. I get an error message stating that an illegal operation has been performed. Please help me remedy this problem. I am tired of seeing the message "Error starting program" everytime I reboot the computer.

A:missing dll file appearing on startup

6 more replies
Answer Match 35.7%

hello guys im new here.
but i've passed many viruses and already got rid of them completely. now im having a problem with this dll file. the name is xccdf16_090123a.dll. so now i dont know what dll that is. and an error shows everytime i open this laptop. i might have deleted it for somereason (i ran registry mechanic) i think it might have detected it as a virus? then deleted it? well i dont know now i need that dll. any leads where can i get that specific dll? i tried googling nothing showed. anyway another problem. i ran msconfig then disabled the startup programs i dont need(for faster booting) well, i disabled those programs from running at startup but unfortunately its still there running on startup. thats really weird i tried disabling them using admin mode
please help me guys
thanks in advance

A:Missing dll file and startup problem

okay, now i got rid of that dll error now the startup thing now

3 more replies
Answer Match 35.7%

Win 7 machine was running normal until I got this message at start up. When I try to run startup repair, I get the following message:

Problem Signature
Problem Event Name:StartupRepairOffline
Problem Signature 01: 6.1.7600.16385
Problem Signature 02: 6.1.7600.16385
Problem Signature 03: unknown
Problem Signature 04: 21199305
Problem Signature 05: AutoFailover
Problem Signature 06: 14
Problem Signature 07: CorruptFile
OS Version: 6.1.7601.
Locale ID: 1033

can some help me to resolve this issue?

A:Corrupt file at startup, can not start up Win 7

Hi and welcome to TSF, please see the info here Start your computer from a Windows 7 installation disc or USB flash drive

1 more replies
Answer Match 35.7%

Windows XP at startup indicates there is a missing DLL file which is a file that must have been picked up on a web site. My anti-virus is giving my machine a clean bill of health so no problems virus wise. My machine does not need this file to run properly. I want to find the command that is asking for this file to load and delete it so I no longer get thle error message. Any ideas?

A:[Resolved] Missing Dll File at startup

16 more replies
Answer Match 35.7%

Is there a way to run a batch file after NT starts but before anyone logs in? I need to run a "net start" command but cannot login to do so.


A:Running batch file at NT startup

7 more replies
Answer Match 35.7%


Today I installed a sound card driver called 5Hv2 sound card game. The disc was so small though. At first the setup didn't work due to platform error I think so I ran it under Windows XP SP3 compatibility. So then it works and asked me to reboot the system.

After restarting, the startup was taking longer than usual. The ASUS logo screen stays for about 3-5 minutes then the blue screen appears but it is so fast that I could not see the error message or code. I thought maybe because the cd was still inside so I quickly open the drive and remove the cd. After the blue screen, it restarts automatically then only I can login. I checked the Minidump folder and found nothing. I also used the SF_Diagnostic_Tool and Grab All but no Minidump file.

I thought maybe the drivers of the 5Hv2 sound card was not compatible on my laptop but it works. I use my Siberia headset and use the sound card with no problem. But I wonder what's the issue here, I don't want another blue screen when restarting.

A:BSOD during startup with no MiniDump file

Only 139 Windows Updates installed. Most systems have 160 or more. Please visit Windows Update and get ALL available updates (it may take several trips to get them all).

Many, many Live Kernel Events in the WER section of MSINFO32
Please do the following:
- open Event Viewer (run eventvwr.msc from the "Run" dialog))
- expand the Custom Views category (left click on the > next to the words "Custom Views")
- right click on Administrative Events
- select "Save all Events in Custom View as..."
- save the file as Admin.evtx
- zip up the file (right click on it, select "Send to", select "Compressed (zipped) folder")
- upload it with your next post (if it's too big, then upload it to a free file-hosting service and post a link here).

While waiting for a reply, please monitor your temps with this free utility: HWMonitor CPUID - System & hardware benchmark, monitoring, reporting

Please start with these free diagnostics: Hardware Diagnostics
I suspect a hardware problem, but am uncertain due to the sound card problem.

6 more replies
Answer Match 35.7%

Hi guys,

I had a good search through the other slow boot issues here, and got some useful suggestions I will be trying. Just wanted to see if anyone had advice specific to my problem.

My PC, running XP home edition, used to boot and be usable within 3-4 minutes. However, I tried to enable file sharing on it so that I could pull files off it with my laptop - and since then it takes ages to start up.

The system still boots quickly, but once the desktop is up, it takes about 30 minutes before you can run any programs or connect to the net. Once it gets over this 'waiting period' it's fine, and runs like it used to.

I've tried undoing the file sharing changes, to no effect. I've also tried a lot of other stuff (cleaning the registry, running virus scans, messing about with msconfig startup list). System restore points didn't work (no restore points on the machine ).

I have noticed that the system finishes it's little wait when a process called 'alg.exe' appears in the task manager process list (Application Layer Gateway?). Is this a normal process in xp boot up? Can anyone think of a reason why a networking application would effect the startup like this?

Thanks in advance,

A:File sharing slowed startup

Right, after a solid evening on msconfig, it looks like the file sharing thing was a bit of a red herring (though the problem might still be related to printer sharing). If I disable three services associated with my lexmark printer, then the system fires up as fast as it ever did.

The three services are:

I intend to (hopefully) narrow it down to one of the three later (my money's on the CATS one, seeing as it's hogging the network connection).

Anyone else had similar problems with their printers in XP? I think I may have created the problem by trying to share the printer on the network, does anyone know how I'd go about undoing this?


2 more replies
Answer Match 35.28%

I've just found a unknown file in my msconfig startup.
is it harmful?

p.s. if you can't see attached file then please explain how to add/insert.

thank you

A:Strange file found in msconfig, startup.

15 more replies
Answer Match 35.28%

hi i bought a new pc from cyberpowerpc about a month ago
i get these randoms bluescreens that started about 2 weeks after on start up
it only happens maybe every other day or so on start up

can someone help me understand whats going on in these dump files?
im really new too this

PC specs Microsoft(R) Windows 7 Home Premium (64-bit Edition)

CPU: AMD FX-8320 3.50 GHz Eight-Core
IGABYTE GC-WB867D-I 802.11AC Wi-Fi up to 867 Mbps + Bluetooth 4.0 Combo w/ Dual Antenna PCI-E Adapter
128GB SanDisk SSD + 1TB SATA III Hard Drive Combo [+46] (Single Drive)
16GB (8GBx2) DDR3/1866MHz Dual Channel Memory [+100] (ADATA XPG V2)
GIGABYTE 990FXA-UD3 AMD 990 ATX w/ Ultra Durable 3, On/Off Charge, GbLAN, 4 PCIe x16, 2 PCIe x1, 1 PCI [+71]
750 Watts - EVGA SuperNOVA NEX750B 80 Plus Bronze Modular Power Supply [+28]
XFX Double D AMD Radeon R9 280 3GB GDDR5 PCIe 3.0 x16 Video Card (Single Card)

Loading Dump File [C:\Windows\MEMORY.DMP]
Kernel Summary Dump File: Only kernel address space is available
************* Symbol Path validation summary **************
Response Time (ms) Location
Deferred SRV*C:\Windows\symbol_cache*
Symbol search path is: SRV*C:\Windows\symbol_cache*
Executable search path is:
Windows 7 Kernel Version 7601 (Service Pack 1) MP (8 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 7601.18409.amd64fre.win7sp1_gdr.140303-2144
Machine Name:
Ke... Read more

A:Help bsod dump file! bluescreen on startup

This has to do with the usb hub driver. Can you check device manager to see if any errors are showing up, especially under usb controller. Also take a look at Bluetooth radio and Network Adapters.

1 more replies