Tech Problem Aggregator

Getting a replacement XP install disk

Q: Getting a replacement XP install disk

Is it possible to buy a replacement install disk for WinXP Pro from Microsoft? I've tried to do repair installs in the past and had error reading my install disk tho I've tried to take very good care of it.

A: Getting a replacement XP install disk

I'm pretty sure they will give you a replacement but I believe there's a small handling fee under $10.00 if I'm not mistaken.

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Answer Match 63.42%


I have an ACER Aspire 7535g with a failing HDD.

I want to replace it with a spare HDD I have from a different company.

How would I go about transfering my valid copy of Windows on to the new drive? Originally the ACER had Vista installed, and I upgraded using an ACER branded 7 upgrade disk.


A:Upgrade disk install on a replacement HDD

You should be able to clean install on the spare hdd using the upgrade disk and this method.

Clean Install with a Upgrade Windows 7 Version

Then use the product key that came with the upgrade disk.

9 more replies
Answer Match 62.16%

Hi fellas, this is my first post here and I hope one of you can sort me out.

I've basically just replaced the HDD in my Dell Inspiron 17R Laptop. that was the easy part. Now I have to get Windows working again, without a backup CD or USB and using an OEM product key.

I've done some research and as far as I can tell its not possible for me to use someone else's computer to create one of these, and I have no access to someone elses copy of win so I'm thinking of downloading windows 7 as a free trial of some sorts or a digital river copy thats still available for download, use this as a temporary OS until the Boot disks arrive from Dell (ordered yesterday and will take up to 30 days to arrive).

Am I right in thinking that this i the best way to go? And can I make a USB flash using a Mac? It's the only laptop I have available to me at the moment.

Many thanks and much appreciated!

A:Trying to install Win7 on replacement HDD with OEM product key and no boot disk/usb!

Hi and welcome to TSF could you not have cloned the old drive.
Digital River links are as far as I 'am aware all down.
You could use Ubuntu or one of the many other linux distros as a temporary step.
The Best Linux Distros for First Time Switchers from Windows and Mac

5 more replies
Answer Match 48.3%

Hi, I bought my Epson CX7400 printer about a month ago, and during my move to my new house, I lost the install disk. Is there anyway to install this printer to my computer so I can start using it? Thanks!


A:Lost my install disk for Epson CX7400 Printer, anyway to install it without disk?

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Answer Match 47.88%

I have a friend in the business of recycle/disposal of computers, monitors etc. He showed me a pile of laptops that they have, each with the hard drive scrubbed and no MS CD to restore the software. These are pre-XP laptops, probably 4-6 years old.

He offered one to me but with no software restore CD. Has anyone ever been successful in obtaining a legitimate restore CD for such a laptop?

A:Has anyone gotten a MS replacement disk?

What is wrong with going out and buying a retail version of an Operating System. If you don't want to pay for Windows, download a version of Linux and run that.

2 more replies
Answer Match 47.46%

I want to replace my HDD 360 GB with new SDD disk due to space problems with disk with compaq 420.  System configuration isIntel Core 2 Due  CPU T 6670 @ 2.20 GHz   RAM 4.0 GB ( 2.90 GB Usable)Hard Disk - 360 GBSize - 14" Please advise me wheather I can change my hard disk to SDD. Regards     

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Answer Match 47.46%

Hi I recently had a hd failure on my ibm thinkpad and had to replace the hd but dont have my original xp disk so i put my old win2k pro on it. Now im putting a gb of ram in it and want to reinstall xp. The laptop came w/ winxp installed and i have the cert. of authenticity sticker and my key code attached to back of comp. Can I contact microsoft and get a replacement disk? Thanks for any input.

A:[SOLVED] xp disk replacement

Hi aoneeyedcobra, Welcome to TSF!

Certainly you can telephone Microsoft?; explaining the situation fully to them, and I am quite sure that they will be able to help you.

There might be a small charge for a replacement disc.

Kind Regards,

3 more replies
Answer Match 47.04%

I have seen other posts on this but no definitive answer.
My HDD is dying and needs replacing. I see the posotion of the HDD is LHS under the palm rest and there appears to be a removable flap - other posts say there is just one screw to remove but there are no visible screws under the machine.

I have changed HDDs on other Toshibas with absolutetly no problem - anyone any ideas?

A:Hard disk replacement A100


The HDD replacement on this notebook is not simply procedure. I am not 100 % sure but the whole Palm rest/Touch pad must be removed at first. HDD cover is fixed with one screw but you will see him just if the Palm rest is removed.

When this screw is removed Hold the HDD tab and pull out the HDD assembly. Next step is to detach the HDD bracket from the HDD.
The unit is pretty new and before you do anything checks if the warranty is still valid.

1 more replies
Answer Match 47.04%

Well I have found replacements for all the apps in the Norton System Works Suite that work better than those in NSW. But need a recommendation for a replacement for Norton disk Doctor. ANy ideas - Easy Recovery, Disk Editor, Recovery4All or any other app you can suggest. These are not exact replacements but what I would like is an app that can repair damaged or corrupted files or sectors on a disk.

A:Replacement for Norton Disk Doctor??

At the risk of pointing out the obvious... There is always the native Windows ScanDisk.

2 more replies
Answer Match 47.04%

How to replace hard disk in Toshiba NB100

Can anyone help me ?



Message was edited by: faggiano

A:NB100 - Hard disk replacement

I believe the HDD is under the top cover which is hard to get to.

You should get a Service Center to do it for you, so nothing gets damaged and your warranty stays valid.

13 more replies
Answer Match 47.04%

Hi, i'am trying to look for a free "Norton Disk Doctor" REPLACEMENT!Something thats Almost 100% like it and does the scan, and reboot scan the same way, i know of the winxp one i have, but it does work the sane way ndd dos, btw it the one from norton utils 2002, but all i want is the "Norton Disk Doctor" type of REPLACEMENT! Thanks!SPLIT from the "Freeware Replacements For Common Commercial Apps" Forum. ~acklan~

A:"Norton Disk Doctor" REPLACEMENT?

Gparted The best and easiest (re)formatting tool I have seen. It changes from NFTS to FAT32 and vice versa no problemo!! Dump partition magic

6 more replies
Answer Match 47.04%


I am after some guidance on which replacement disk to purchase for this Toshiba Satellite Pro A10 laptop, model PSA15E-03U7V-EN. It still has the original 30GB disk in it but it's been showing errors when checking the disk with the Windows XP tool (it's still useable though). I've made a complete backup to an external drive.

Thanks in advance
Themos Tsikas

HWinfo32 output follows:

General Information
Drive Controller: E-IDE (ATA-5)
Drive Channel: Primary, Master
Drive Model: TOSHIBA MK3021GAS
Drive Revision: GA124A
Drive Serial Number: 73J94628T
Drive Capacity: 28,615 MBytes (30 GB)

Drive Geometry
Number of Cylinders: 16383
Number of Heads: 16
Sectors Per Track: 63
Bytes Per Sector: Unknown
Bytes Per ... Read more

A:Disk replacement on Satellite Pro A10 (30GB)

In my opinion you can use every HDD up to 100GB. Important is HDD interface and, as far as I know, HDD in this old Satellite notebook has IDE (ATA-5) connector.

3 more replies
Answer Match 47.04%

I am facing the problem of Hard drive failure with my laptop. I was told to replace with a new hard drive. So, am looking for the replacement details (right from the cost to the service centre location and procedures). It would be most helpful from some guidences.

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Answer Match 47.04%

We need to recover the hard disk as an ex-employee has deleted some files within the OS.
We don't want to reinstall Windows as it my effect some of the other files he has deleted, by accident!!!!
We have the software to recover the data but need to gain access to the Hard Disk and remove it, then run it on our test machine.

Does anyone have any idea how to remove the hard disk?

A:A100 Hard Disk Replacement


you find the HDD when you turn the A100 at the right side! You have to remove only one screw and take the small HDD flap away! Then you can pull out the HDD!

Bye Hans

3 more replies
Answer Match 47.04%

Had to replace my HD on Acer Aspire. Tech guy reloaded 7 but it doesn't work correctly. I've replaced it with XP temporarily but I want to reload 7. I don't have a disk but I do have the product key.

A:Need to reload 7 after HD replacement, no disk, have Prod ID

Do you have a COA sticker on the machine as shown below with a readable Product Key on it?

If so what is the licensed version printed on it?

If Win7 did not come with the machine, what version did you buy?

4 more replies
Answer Match 47.04%

I want to reformat my upstairs computer. Last time I did this, I tried to use the windows CD that I purchased for my downstairs computer which included sp2 and it did not accept the cd key for the gateway upstairs. The upstairs computer is slightly older and did not come with sp2. I then used the install disk that came with the gateway and it worked fine. This time i don't have the install disk that came with it, I have yet to try again but I'm thinking the same conflict of cd keys will occur. Any idea what I should do?

Specs for Gateway upstairs:
Operating System: Microsoft Windows XP Home Edition 5.01.2600 Service Pack 2
Report Date: Saturday 02 February 2008 at 20:09

System Summary

Manufacturer Gateway, Inc.
Mainboard Intel D845GRG
Chipset Intel i845GL
Processor Intel Celeron @ 1800 MHz
Physical Memory 128 MB (1 x 128 DDR-SDRAM )
Video Card Intel Corporation 82845G/GL/GV/GE/PE Integrated Graphics Device
Hard Disk ST340810A (40 GB)
CD-Rom Drive HL-DT-ST CD-RW GCE-8400B
Monitor Type Gateway EV530 - 14 inches
Network Card Ralink Technology Corp RT2561/RT61 802.11g PCI
Network Card Intel Corporation 82801DB/DBL (ICH4/ICH4-L) PRO/100 VE Network Connection
Operating System Microsoft Windows XP Home Edition 5.01.2600 Service Pack 2
DirectX Version 9.0c

A:Factory Windows Install disk vs. NewWindows Install Disk

There is a way to get it to work, but you will have to copy the files from the XP cd, edit one of the files, then burn it to another cd (and make the cd bootable).

Alternatively, you could contact Gateaway and ask them for a replacement CD and they should be obligated to send you one.

2 more replies
Answer Match 46.62%

Hello to all fellow Lenovo owners. Recently, my G570 Hard drive crashed. I  removed it and will purchase anew one but desperately need detailed, specific instructions about formatting, partitioning and installing Windows 7and whatever else is necessary to get up and running. I'm not a techie, but am handy and wiling/able to learn.Thanks in advance for any help. dcnyr


Go to Solution.

A:g570 hard disk drive replacement

hi dcnyr,
Welcome to Lenovo Community Forums!
 Were you able to Create a Recovery Disc from the old HDD when it was still working? or you have an RCD when you first got the unit?
 Because if you have, you don't have to worry about any partition or procedure just pop the First RCD and just follow the Prompt,
but If you were not able to create set of Recovery CD then,
First you can contact Lenovo To Purchase a recovery CD
and another option is this:
"There's a big possibility that you're able to activate Windows 7 64bit using that COA,
Try to:
1. Create a recovery disc (just in case something goes wrong, you can revert back the preloaded OS)
2. Download and install Belarc Advisor to extract the Windows 7 product key on the BIOS.
3. Download a Windows 7 ISO and burn it using imgburn. Check here how
4. Install Windows 7 using this guide (use the key that you obtained from Step 2 if necessary)."
Hope this helps,

Did someone help you today? Press the star on the left to thank them with a Kudo!If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.Follow @LenovoForums on Twitter!

8 more replies
Answer Match 46.62%

I bought this computer new several years ago and the hard-drive died today.  I went out and bought a new internal hard-drive, but I did not realize that I also needed to install an operating system with the new hard-drive.  So, I am trying to see what I need to do to get my new hard-drive to boot up?  I do not have the recovery disk that came with my computer.  I was told that maybe HP could send a new Operating System disk so that I could reinstall windows.  Any help is greatly appreciated.  Thank you

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Answer Match 46.62%

Good morning to everyone,I have a DV6735el, PN: KN782EA#ABZ and I would like to upgrade to 4GB RAM (ok) and a drvie bigger than the default 250GB. Does this model support:1 o 2 TB?I suppose it can use interface Sata III (without spped improvement).It requires drive with hight 10 mm or can I use also 15mm? Thank You   

View Solution.

A:Maximum size Hard Disk replacement

Any 2.5 inch wide and 9.5 mm thick SATA laptop hard drive will work and they do make 1 and 2 TB models so those are fine. It can be SATA III but will only work at a lower SATA speed on your laptop. Post back if you need any more help. 

6 more replies
Answer Match 46.62%

Hi all,

I need to replace my hard disk (Toshiba 40GB) and the configuration of my laptop E-SYstem 3089 is the following:

quite scary to be honest: there is a sort of armor protecting the hard disk and I don't know how to get it out... do I need to dismount all the pieces?
So please if someone experienced of this EI-Systems can share a tip, I'd be very happy and grateful. Thanks in advance!!
Joe User

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Answer Match 46.62%

My laptop hp 15-n029sg was showing the imminent hard drive failure message. I have checked the hard drives through "Check Now" options. Every time I scan some problem is found and I fix it accordingly. But then again it shows some problems are found when scanned again. Is there any way I can find out where the problem is gone or not? Eventually I guess I have to replace the hard drive. Can anyone suggest the proper i.e compatable hard drive for my laptop?

A:Replacement of Imminent Failing Hard disk

Hi, The drive on the link below is an example of one that would be fine for your notebook.  1Tb Notebook Hard Drive. The procedure to replace the Hard Drive starts on Page 77 of your Maintenance & Service Guide. Once done, simply use your Recovery Media to reinstall the Operating System on the new drive - this procedure is detailed in the following HP document. If you don't have your Recovery Media, see if you can order a replacement set using the link below. Order HP Recovery Media.  If you have any problem with this link, try ordering this directly from HP. If you live in the US, contact HP Here. If you are in another part of the world, start Here. Regards, DP-K

1 more replies
Answer Match 46.62%

My HP nc6320 has a knackered hard drive. I'm looking for a replacement but can't locate one.

The original is a Seagate Momentus 5400.3 - 60G Serial AT or SMART SATA.
The specs say up to 120G 5400 rpm
Anyone know either where to get one or is there an available equivalent ...e.g. WD

Many thanks

A:Looking for replacement disk drive (internal SATA)

Here's three, two are WD. 600030585 600003341&IsNodeId=1&name=5400 RPM

2 more replies
Answer Match 46.62%

Need replacement disk for hp omni 220. Measures 5.25. can't find any. 2TB 7200 rpm SATA hard drive. Thank you!

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Answer Match 45.78%

Diagnostic Report (1.9.0027.0):
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-4F8HK-M4P73-W8DQG
Windows Product Key Hash: Xs1iQgVeo0C+sObJxS7eu+FuBPQ=
Windows Product ID: 00359-OEM-8992687-00057
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7600.2.00010300.0.0.003
ID: {885A901D-B8AC-437A-9497-77D160681927}(2)
Is Admin: No
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7600.win7_ldr.110114-1504
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_02... Read more

A:Invalid Product Key, when activating after a hard disk replacement

The serial used is the OEM SLP key, that is the key the computer was installed with when it left the Toshiba factory. To use that key you have to use the Toshiba recovery disks to reinstall.
If you do a clean install from any other Windows 7 DVD you have to use the serial that is on the case of the computer/laptop.
You could try and call MS support and explain your problem. You might need to call several times as some of the support guys are less friendly than others.....

2 more replies
Answer Match 45.78%

I suspect that my 640 GB hard disk (from 2008) is nearing the end of its life and would like to plan for a replacement.There does not appear to be much if any chance to replace such a SCSI disk any more.What is the best type of disk to replace it, and does it need a new controller?I run Vista (original OS) and Windows 7 (new) in a dual boot configuration.It has currently three volumes, a Vista C: drive (c.300 GB), a Windows 7 C: drive (c.300 GB) and the HP "FACTORY_IMAGE" drive 15 GB

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Answer Match 45.78%

Hi - Yesterday, my Averatec 3250 laptop stopped working and now I cannot boot it up. I am getting a "SMART command failed" and subsequent message about disk read error. It sure sounds like the hard drive is shot. This machine gets light use, so this is very disappointing as I bought it new in late 2004. I was thinking about replacing the hard drive, but there is no information in the user manual. Any advice appreciated.

A:Solved: Averatec 3250 - Hard Disk Replacement

16 more replies
Answer Match 44.94%

Hey folks. Does anyone know if it is possible to re-image a Dell XP installation disk so it may be installed on another brand PC?

Also would like to thank everyone responsible for the Vista slipstream article and the respondents to my questions. Everything worked and now the once slow, crapware-ridden laptop is running as it should!

A:Make XP Install Disk from Dell Install Disk

No need, just use the licence key when installing.

2 more replies
Answer Match 44.52%

Yesterday our HP pc 533 pavilion's hard drive bit the dust. When I tried to install the recovery disk, it first had me open the set up and put the cd as the first boot. Then all I got is there is no operating system, and no hard disk. Well, today we purchased a new hard drive my husband installed it . Now the cd light will come on and it sounds like it is starting to run, but the monitor goes into power saving mode immediately, and the floppy light doesn't even blink. I do have a set of 6 windows XP startup disks as well as the HP cds for the operating system. Can someone give us some suggestions what we might be doing wrong or hint how to correct this problem. Thanks

A:unable to install OS with replacement hd

11 more replies
Answer Match 44.1%

O/S System Windows XP Home

When I tried to replace the existing CD_RW with a newer DVD_RW Optical Drive the Hardware manager appeared with the following message.

Welcome to the Found New Hardware Wizard and showed the new drive correctly as NEC DVD_RW ND_4550A.

It then proceeded to load the Software wizard but was unable to locate this and came up with the following message.

Cannot Install the Hardware
The hardware was not installed because the Wizard cannot find the necessary software.

I visited the manufacturers site and they informed me that there isn't any special software and that the drivers on Windows should work without any problems. I must mention that the original drive was not faulty but we wanted to replace it with a DVD type. I also reinstalled the original drive and that works fine finding the original software straight away.

With the DVD refited I went through the process again with the same results and found that if I just cancelled the messages that the DVD would read any disk with no problem.

I looked in the Device Manager and this informed me that the drive was showing correctly and that it was working. I also looked at the driver files and these were the same files as appear for the original drive and are, cdrom.sys, imap.sys, redbook.sys.

I also checked in the registry for any Lowerfilters or Upperfilters under the subkey: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}
There ... Read more

A:Cannot Install Replacement Optical Drive

Have you tried finding updated driver files from the manufacturer website? Perhaps instead of relying on Windows' built in stuff, a newly installed version might force it to shut its mouth. I'm not exactly sure what else you can do.

5 more replies
Answer Match 44.1%

Is there a way to install the command line text editor tools EDIT or EDLIN in Vista 64? These were included with all earlier versions of Windows.

Or has a new command line tool replaced them? One that does not open a GUI.

Why? Edit and create script, batch, config, and readme files from the DOS prompt.


A:Install or replacement for EDIT in Vista?

The problem is that those are 16 bit programs and no Windows 64 bit operating system supports 16 bit programs. Edlin is included in 32 bit Vista.

2 more replies
Answer Match 43.68%

Hi guys,

I posted here a few weeks ago after my retail copy of Windows 7 Pro stolen out of my car, but this occurred after I had already had the software sucessfully installed, an I called Microsoft and explained my situation. I was advised to contact Microsoft, which I did. I was referred to the "parts" department, and I was asked for my product ID which I provided. He verified it and said everything seems to be fine. I asked if the thief would be able to install Windows using my CD & key thereby degenuinating my original install which sofar is fine, and he reluctantly said it would not. He then offered me a replacement disk for $30. I said okay. So I get the replacement Windows 7 CD in the mail which has a new 25 digit product key with it, but it says "requires original purchase of Windows 7". When it comes time to reinstall Windows 7 on the computer which I will probably do in a year or so, will I be able to use this replacement CD? (That is, assuming my software does not become degenuinated by the thief when he/she installs Windows 7, which I still haven't got a straight answer from anyone on whether or not that will happen)

Thanks for any advice,

A:Win7 CD & key stolen after install: will replacement CD work?

Any disk will work as long as you have the genuine product key.

9 more replies
Answer Match 43.68%

i recently replaced an old ide hard drive for a newer ide hard drive. whenever i try to install windows, it hangs at 11% install on the file when it hits this point my new hard drive makes some periodic noise, but my cd drive stops blinking and my processor light blinks only for extremely quick fractions of a second. I have tried installing with different copies of the windows install disk, taking out memory sticks, trying a different cd drive, to no effect.

the hard drive is a western digital product code WD3200AAJB
i'm installing windows xp pro with sp2

A:Hard Drive replacement with xp install hangs


Tell us how you have it hooked up. Is it on the Primary or Secondary IDE port? How is it jumpered? Where is it located on the ribbon cable (middle or end)? Is there anything else on that ribbon cable, and if so what is it? If there is something else on that cable, how is it jumpered and where is it located on the ribbon cable.

When you report back, we might be able to help you get it going.

3 more replies
Answer Match 43.68%

I have an AMD 4250 IGP. Bought a 6670 for an upgrade.
Using an AMD driver two updates old.
Would you uninstall the old driver, insert new card,
and run new driver update or will the existing driver
work without any fiddling around ?

A:Suggested Process To Install A Replacement Card

I'd uninstall the existing driver.

I'm not sure that it's necessary, though.

1 more replies
Answer Match 43.68%

I had to replace the MoBo on my HTPC which had an Intel board and a P4 3.0ghz processor. A friend gave me a Gigabyte K8N Pro-SLI board to use which has a AMD Athlon 64 X2 3800 (dual core) processor. So far, the installation has been a nightmare. It's been slow, files have been corrupt and I'm essentially on my 10th time trying to install Home Premium 32 bit.

Installation is very slow, it can take up to 3 hours just to complete. I didn't have this problem with my old Intel board. Once the OS is installed, I again have problems with installation, this time with programs and windows updates. All windows updates fail and installation of such programs such as iTunes can take 45 minutes. But the OS seems to run normally..


A:Solved: Vista install on a replacement MoBo

12 more replies
Answer Match 43.68%

Hey everyone,
I've got a Dell XPS L502X with Win7 x64, that recently underwent massive cleaning, and virus removal.  After I was finished, my laptop was somewhat functional again, however I had tons of corrupt system files and the system would hang for 1-2 minutes at random times throughout the day.  At this point I decided to backup my personal files, and do a clean re-install of the OS.  However, despite my best efforts to re-install the OS after the drive was formatted, the installation was constantly failing around 55%. So I ran CHKDSK f until it completed (about 9 hrs.. -_-), and attempted to re-install again with no luck.
   After this failure, I ended up taking it in to a local repair shop. The guys there ran diagnostics and let me know that the HDD was bad, and needed to be replaced. The original HDD was the stock 750gb that came from Dell, however since it was already in the shop, I told them to go ahead and install a 1TB HDD since they said it would be a minimal price difference. Here's where things get weird... When I picked it up (yesterday), everything "seemed" to be working fine, however, I thought it was odd that I didn't recognize some of the drivers they used to get it up and running; but I thought hey, probably just the most recent driver updates. Once I began browsing with chrome, I immediately noticed that neither one of my control keys were functioning, as I couldn't use the keyboard shortcuts to switch between tabs.... Read more

A:Control Keys not working after HDD replacement&OS Re-install

This is primarily a legal problem - not a computing one - and the problem here is that consumer legislation varies so much from one country to another. At a guess you live somewhere in the Western half of the USA or Canada, judging by local time.
It might seem reasonable that if you take an equipment in to have a problem repaired that you should get it back without a new one - but!  Can you put forward any evidence that the keyboard was working properly immediately before you took it into the shop ?  If you can you would be in a much stronger position when it comes to negotiating.
As I see it, you have two choices. The first is to leave it to the tender mercies of your local repair shop, but try to beat them down on the price. The other is to take it back as it is and try to fix it yourself, and that depends on how confident you feel about your skills.
The only other thing that might help you is the drivers that were installed. It is extremely easy to find drivers for a Dell, all you need is the number off the bar code somewhere on it and access to the Dell web-site. These will take straight to the page listing the drivers for your computer and if these are not the drivers that were installed then they have been less than 100% professional.
I am sorry I cannot be more positive, but if you want to pick a fight - and here, at home, I would be inclined to - you need local advice as to your position and the 'local' bit I definitely can't help... Read more

1 more replies
Answer Match 43.68%

I got the replacement hard drive from Dell that I was told would come with Windows 8 and drivers preinstalled. Well I installed the hard drive and it tells me that NO OS can be found. I didn't have a chance to make backup discs of my own but Dell sent a Windows 8 Recovery Media CD with the laptop and now with the replacement hard drive.

When trying to install Windows 8 onto the new hard drive I get to the part where it tells me to choose a partition to install Windows 8 on and none of them will let me. There are 5 to choose from and I don't know what to do to get past this. The biggest partition which is 5 has about 934GB of space left out of 1TB but as I mentioned I can't choose it or any of the other ones for installation.

I've never had trouble like this reinstalling other versions of Windows.

I've figured out some stuff when it comes to Win 8 but not enough to get myself out of this. Please be gentle and yes I know it was stupid not to make backup discs when I could...

A:Can't Install Windows 8 on Replacement Hard Drive from Del

The partition descriptions are as follows.
Drive 0 Partition 1: ESP 500.0MB / 447.0MB System
Drive 0 Partition 2: DIAGS 40.0MB/ 35.0MB OEM (Reserved)
Drive 0 Partition 3: 128.0MB/128.0MB MSR (Reserved)
Drive 0 Partition 4: WINRETOOLS 492.0MB/238.MB Recovery
Drive 0 Partition 5: 930.4GB/930.2GB (Primary)

24 more replies
Answer Match 43.68%

This is probably a really dumb question, but do I have to install Windows 7 on a new hard drive that'll be replacing my almost-bad existing one in my laptop prior to moving my pertinent files onto it? I have a case into which I can place an internal hard drive in order to move the data via USB from one HD to another. So, once I transfer all the vital data onto the new drive, I was going to take the old one out and put the new one into the laptop. Where does installing Windows 7 again come into play? I can't just install the new hard drive if there's no OS on it, can I? At what point in installing a new HD would I need to get a copy of Windows 7 and install?

I recently moved and lost my copy of Windows 7 that came with the computer, so I'm going to have to borrow one from a co-worker or friend, unfortunately, unless there's a way around it.

Additionally, my laptop (which has 750 GB) has a C: and D: drive. I guess the HD is partitioned? I would hope that during a data transfer everything would be transferred, not just the data from one drive.

One last note - I came across this how-to article on Windows 7 backups that may serve my purpose here. If anyone thinks it's a viable alternative, please let me know. Let me quote:

Many readers are likely familiar with the fact that Windows 7 comes with a fairly comprehensive backup solution that includes, among other things, the ability to create a so-called system image of your entire PC. This system im... Read more

A:Hard drive replacement needed - when to install the OS again?

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Answer Match 43.68%


I do this day in and day out with Volume Licensing but never with OEM installs...

A user that works at our company brought their personal laptop in, the hard drive failed hard drive tests so we have put one of our spare hard drives in and now we need to re-install Windows 8 x64.

Where do i get the installation media from if the users doesn't have a disc?
Is it possible or do we need to order a disc?

I feel stupid for needing to ask lol


A:Re-Install Windows 8 OEM After Replacement Hard Drive

Yea, OEM sucks nowadays because the key is embedded in the BIOS chip. It will automatically activate once you get it re-installed. Another reason why with OEM it is very important to create a recovery flash drive or image the system right after purchasing the computer. Everything to recover was on that bad drive.
Anyway, the user will now have to try to get a recovery disc from the manufacturer. What make of laptop is it?

P.S. No stupid questions here.

EDIT: If you have a retail ISO it should read the embedded key and activate as OEM I believe. Another post here dealing with the same issue: How to install Windows 8.1 with 8.1 OEM key?

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Answer Match 43.68%

I am running an older homebuilt gaming rig with Windows 7. I started getting failure to boot with the unit unable to load bios. The unit would power on and off repeatedly, but never boot and I could not access BIOS. I searched forums and found that it was likely a bad motherboard. I installed a Asus M5A97 LE R2.0 AMD 3+AMD 970 Chipset 4xDDR ATX motherboard with a AMD FX-6300 3.5 ghz Six-Core Socket AM3+ Vishera processor. I also purchased a copy of Windows 8.1 - 64 bit (full version) and have the OS DVD. I retained my old Radeon HD 5770 video cards in cross fire configuration and three 12GB Crucial DDR3 memory sticks. I am also reusing my DVD ROM, 80G SATA SSD and 1 TB Optical HD. I attempted to boot to the Windows 8.1 DVD, but after a long stint of viewing the Microsoft progress bar and the the blue Windows screen I get a Startup Repair screen stating, "Your Computer was unable to start". It looks for problems and assure me it will fix them, but eventually this screen locks up and I have to power off the computer. I can open ASUS UEFI BIOS and can see the DVD-ROM and my Solid State Hard Drive that I intend to install Windows 8.1 on. I temporarily removed my Optical Hard Drive just to be sure I don't reformat it and loose it's data. Please help!

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Answer Match 43.26%

I am trying to Install Windows XP on my old PC. It didn't have a CD-ROM so I used one from my new Computer. The Problem I am getting is that whenever I connect the CD-ROM, computer doesn't boot. It Ends Up giving me error : "Disk Boot Failure, Insert System Disk and Press Enter"
The Hard Disk is alright and does boot if CD-ROM is disconnected. However, After I connect the CD-ROM, Hard Disk won't Boot either, even when it is first boot device.
CD-ROM is working fine on other PC and hard disk is also quite right when CD-ROM is not connected to the PC.
I would really appreciate it if someone could help me out.

A:Can't install Windows... Disk Boot Failure, Insert System Disk and Press Enter

If the optical drive is IDE, check the jumper settings on the back of the drive. If you have the CD drive and the hard drive on the same cable, one should be master and the other slave or set both to cable select.

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Answer Match 43.26%

a old motherboard has been broken so i bought a new motherboard to replace it . the new motherboard model is not same to old motherboard. one of the reason i dont want to do clean installation because the hard disk contains a expensive software. any idea ?

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Answer Match 43.26%

My sister has an HP Pavilion dv5000 that had to have a new hard drive. No problem so far until I go to install windows on the new drive. She lost her original disk so I am having to use another that has worked before on different computers as long as I used their correct serial numbers but this time it won't work. I have a really good install disk of Windows XP but it is for Dell so I can't use it. The one I downloaded, I burned onto a dvd as a bootable iso image so it would install windows but after it formats I get a message that says it is not a genuine disk instead of asking me for the serial numbers.

Can I get another install disk from windows or do I have to pay for it? What can I do under the circumstances? The original version was Windows XP Media Center Edition 2005 but she and I will be happy with any version of windows XP and would put Vista in it if I had to. Somebody please give me some advice. Thanks in advance.

A:can't re-install windows on my HP laptop after new hard drive replacement

HP will replace the disks for about 17.00

post your model and serial number (HP uses serial number to determine which year your computer is and which software it can legally supply) and I can point you to the place to order. Or go to HP support and put in the model number and wend your way to the drivers and downloads section and write down the part number listed under "recovery disk set" (may be more than one available for your model) and then look on the right side of the page for a link to order your recovery disk set. You will need to enter the SN at some point to order.

Also if the old drive is still readable, you could (on those later than Nov. 2004) clone the recovery partition and the "c" partition off the old drive and then write it to the new drive and use f-11 or f-10 to run the recovery install from the hp splash screen of the new drive. After the install you can then expand the original partition to fit the new drive size.

I have a dv5000 on the bench in front of me and I own a compaq v5000 (which uses the identical recovery disk set.)
The compaq did not come with a recovery partition so I had to order the disks set.
Both use mediacenter 2005

The recovery disk set made from the original files is 2 duel layer dvd's, or 4 dvd-r dvd's, or 23 CD's.

The actual HP OEM recovery disk set will not ask for a cd-key and will be automatically activated.

If it does ask, be aware that hp has sent out the wrong disk set occasionally an... Read more

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Answer Match 43.26%

I was handed a Gateway NV52L with a hard drive that is now a paperweight
included was the purchased factory recovery cd's. I have spent a couple hours chasing my tail with the mindless tech support people in India (thanks Acer) that tell me the same things 4 different ways.

I got their download to flash the ROM to the latest/greatest and verified the BIOS settings. I have turn secure mode off and on.

Setting the BIOS for UEFI, When booting the computer using the System Disc they supplied, you get the Gateway logo for a couple minutes (normal) and then asked language (English) and then 3 options, 2 for what recovery would you like to preform and 1 to exit, no matter which recover you select you get the message that this must be run in Legacy BIOS mode.

Setting the BIOS to Legacy and rebooting you again get the couple minutes of Gateway logo and then the message that this must be run in UEFI mode.

After talking to one of their supervisors and jumped through the same hoops, they decided it was the CD's they sent so after waiting a week for new CD's, I get the same results.

any help out there?

A:Replacement hard drive will not install from Acer Factory

1) Set the UEFI/BIOS firmware to OS boot UEFI mode & Secure Boot ENABLED.

2)Boot the DVD in UEFI mode.

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Answer Match 43.26%

I'm trying to repair a Satellite L300 that had a dead HDD. I replaced the dead 160GB HDD with a WD 500GB drive, then used the recovery disks to install Windows Vista SP1 to the out of the box state.

Now Windows update won't run, Vista SP2 standalone that I downloaded won't install, MS Security Essentials also won't install.
Then I borrowed a 160GB from work and went through the same process and everything works fine.

So it works with a 160GB HDD but no a 500GB HDD. Why?

A:Satellite L300 - can't install Microsoft updates after HDD replacement

> ...Vista SP2 standalone that I downloaded won't install
Usually after recovery image installation you must just connect notebook to the internet and after short period of time you will get messages about available Windows updates. Just install updates offered trough automatic process and install important updates only.

Let the system install all updates and don?t force installation of some own downloaded stuff.
Last month I have upgraded HDD (320GB I think) and installed Win7 on friends L300 and I didn?t notice any problem there.

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Answer Match 43.26%

A friend has XP Pro on their computer with the product ID tag stuck on the case. She doesnt have the disc.

She needs to reinstall (Her box is past help). Does anyone know if its okay to use another disc with her product ID? I think it must be, cuz its the number thats unique, right?

If its okay, my real question is does anyone know a source of XP Pro without a product # on-line? Initial searches didnt turn anything up.



A:Solved: on-line XP Pro replacement install disc or image?

9 more replies
Answer Match 43.26%

Please forgive my basic ignorance on this type of matter, but.........

I have been looking on Ebay at used/refurbished computers for upgrading from my current and older P4 chip computer. One that I'm looking at says that it has a (legal and genuine version) of Windows XP Pro SP3 o/s installed on the custom built computer, but there's no disk.

If I were to purchase a computer like this, and make a back up copy of that installed o/s on my own disk, will there be any difference than if I had received the original installation disk or manufacturer's restore disk?.....or would the installed (and backup) o/s be considered an "unlicensed" copy?
***I never cease to be amazed by the extent to which people are capable of (deluding themselves by) engaging in distorting and denying reality in an attempt to satisfy their fears, wants and needs?***

A:Will a backup copy (to disk) of an installed XP the same as original install disk?

No, a copy would not be the same as the installation disk. But even better than an installation disk is a "disk image". It saves everything, your programs, your operating system, and all your files, for when the drive fails.

You are very wise to be considering how to recover. A disk image is much better than a "recovery partition" on the drive which is useless when the drive fails.

Buy an external drive for backup (though CD's and DVD's can be used, you can make backups far more easily, and thus frequently, with an external drive, or even a second internal drive). DVD's are fine if all you want is a single backup of the original system, but an imager can take snapshots along the way so less is lost.

Free Drive Cloners/Imagers:

Macrium Reflect
Clonezilla (Bare-metal restoration from image)
EaseUs Disk Copy (Copies disks or partitions)
CloneZilla GParted LiveCD (Complete partitioning and drive imaging/restoration tools)
Partition Saving
PCI CloneMaxx
Drive Image XML
copyr.dma (Copies disk with bad sectors for recovery)

Commercial Apps:

Active@ Disk Image
O&O DiskImage
Acronis True Image Home
Farstone Drive Clone (Drive image, snapshots, file/folder backups.)
EAZ-FIX Professional and Easy Image
Drive Snapshot
ShadowProtect (Also online backups.)
Keriver Image
Avanquest Copy Commander
Paragon Drive Backup
R-Drive Image
Norton Ghost
HDClone Pro or Enterprise
Te... Read more

2 more replies
Answer Match 43.26%

Please forgive my basic ignorance on this type of matter, but.........

I have been looking on Ebay at used/refurbished computers for upgrading from my current and older P4 chip computer. One that I'm looking at says that it has a (legal and genuine version) of Windows XP Pro SP3 o/s installed on the custom built computer, but there's no disk.

If I were to purchase a computer like this, and make a back up copy of that installed o/s on my own disk, will there be any difference than if I had received the original installation disk or manufacturer's restore disk?.....or would the installed (and backup) o/s be considered an "unlicensed" copy?

A:Will a backup copy (to disk) of an installed XP the same as original install disk?

I would check the eBay site for the report on the person or business selling the computer or equipment to see how reliable they are, anyways if you purchase a computer with a legal version of windows on it that has been refurbished I do not see why you should not get a windows install disk (Original) with it, if the installation is legal why not give the disk with it? I would be very leary.

I would check other ways of getting what you want and here is a good place to start:

1 more replies
Answer Match 42.84%

Hi there.

Apologies if this has been covered before but I've looked through the referenced tutorials and searched a lot to no avail.

I have a Samsung laptop which developed Hard drive errors before completely refusing to boot up. I have removed the hard drive and inserted a brand new hard drive purchased today. I have an ISO of the Win7 cd so I burned this to a blank DVD

I have set the CD as the primary booting device in the BIOS and started the laptop with the DVD in. The DVD does not boot and returns a black screen with "Operating System not found".
Please advise on how to proceed. I made a system recovery disk on another win7 machine which then gives me some options but I don't know how to do a clean install from here.

Many thanks in advance for your assistance.


A:Install on new HDD, Can't boot from Win7 disk. Disk was burned from IS

Welcome to Windows Seven Forums.

Check this tutorial: Clean Install Windows 7

Samsung manuals here:

The system recovery disc you made is probably a repair disc that gets you into the Windows recovery environment for several repair options, it won't be any good for re-installing your operating system.

9 more replies
Answer Match 42.84%

Hello Everyone,
Can someone help, I need to know if I can create a Windows XP PRO Bootup Disk which also has a Unattended install of windows XP Pro with Sp2 pack and that I can have it all on one DVD Disk. ?
If so, can someone show me CLEARLY step by step process, I have tried to look on the net and its so confusing, need steps to be clear and easy to read.
Thanks for the help everyone.


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Answer Match 42.84%

trying to install win7 on sony laptop with a copy that is different from the original copy of win7.

did partdisk, clean all, create partition, and dvd install gave the "can't install to disk, turn on disk controller in BIOS" error. there is no disk controller function in my BIOS.

if partdisk clean all was successful, does that mean the HDD and its controller board are ok, that is, not physically damaged, and the problem is with software/installation/setup etc.?

what should i do next, in order to have a successful install?

thank you for helping!

A:can't install to disk, turn on disk controller in BIOS

You say a different copy than the original, is this a burned copy?
What was the source?
It almost sounds as if it's missing the base driver pack the windows installer runs on.

The disk would appear to be working since the partdisk clean up went as expected.
My first instinct is to question the origin of the copy you are using to install with.
It could even be set up with a automated install that is causing the problem.

I am going with software for the moment, if you know the manufacturer of the drive in question they all have drive diagnostic software on their sites made specifically to check their drives available on their websites. This would be the easiest way to check that nothing is wrong with the controller or disk, and get hardware pretty much out of the way.

9 more replies
Answer Match 42.84%

Hello Everyone,
Can someone help, I need to know if I can create a Windows XP PRO Bootup Disk which also has a Unattended install of windows XP Pro with Sp2 pack and that I can have it all on one DVD Disk. ?
If so, can someone show me CLEARLY step by step process, I have tried to look on the net and its so confusing, need steps to be clear and easy to read.
Thanks for the help everyone.


A:windows Xp pro DVD Boot Disk and unattented install all on one DVD Disk

8 more replies
Answer Match 42.84%

Hey all
Recently my internal WD Scorpio blue 320GB Hard drive broke on my 3 year old samsung r510 laptop. it made the classic buzzing noise (i also dropped an external HDD so i know what it sounds like)

anyway i bought a new one, same make but 250GB and put it in my laptop. When using the "system recovery media" supplied by Samsung to install Vista, i got the following error when selecting a drive to install to;
"This computer's hardware may not support booting to this disk. Ensure that the disk's controller is enabled in the computer's BIOS menu."

when i click on the hard drive partition and try to click next, i get this message;
"Windows is unable to find a system volume that meets its criteria for installation."
Anyway this drove me nuts. Here is what i have done already to no avail:

1) Followed microsoft support advice for the errors. I Formatted the disk, Deleted it, partitioned it, restarted the laptop repeated again and again. still nothing.
2)Changed the order of the BOOT devices in the BIOS menu. (the laptops BIOS menu options are pretty limited and ive tried changing what i can, but still nothing.
3)Used an official Vista from my Tower Comp in the laptop to see if it would install. still nothing.
4)plugged the hard drive into my tower. The tower is pretty old and still has IDE connected hard drives. when booting up the tower, it obviously booted up the new HD first so i put in the samsung recovery media disk and inst... Read more

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Answer Match 42%

I've tried using the "Create a Recovery Drive" and have tried making my own installation media using the "Media Creation Tool". Both seem to do nothing, just constantly search.

The Media Creation Tool stays on the "getting a few things ready" screen for upwards of half an hour then I'll close it and it'll say "setup is cleaning up before it closes" and it'll stay on that screen forever. Even task manger won't close it - it will not show up as a process any longer, but still on the screen. EDIT: I have to shut down the computer to close the window.

Create a Recovery Drive, when choosing "Back up system files to the recovery drive", does pretty much the same thing, a screen with a green progress bar going left to right for hours.

I'm trying to put it, either way, on a 32gb USB flash drive.

This is driving me nuts. Its a new computer no software has been installed by me other than the MCT and a tool to find the windows product key. I'm very new to Windows 10 coming from XP.

thanks in advance

A:Can't seem to make a recovery disk or install disk

Hello Plaid Moose, and welcome to Ten Forums.

If you like, you could directly download a Windows 10 ISO file, then create a USB with it.

Windows 10 ISO Download

USB Flash Drive - Create to Install Windows 10

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Answer Match 42%

I have a Dell Win7 x64 Home Premium disk that I have used several times to reinstall Win7 on different brands of computer (all had legitimate COA). However, I have no such 32 bit disk but I do have a Lenovo 32 bit operating system recovery disk but the one time I tried to use it for a fresh install on another brand it did not work as it said it was not a Lenovo laptop. What I want to do it attempt to make a universal Win7 install disk for both 32 & 64 bit. Does anyone know if I can use this Lenovo disk for this purpose. When I examine the folders on it they are named Boot-Mfg-Preboot-Recovery-SwWork-TvTos and Bootmgr. This is opposed to the folders on the Dell disk which are boot-efi-langpacks-sources-support-upgrade-autorun.inf-bootmgr-bootmgr.efi-setup.exe.
The files inside the folders look nothing like Dell's either. I have called everyone I know who has Win7 to see if I could borrow another but no one uses 32 bit plus as everyone knows computers don't get shipped with installation disks anymore.
I feel sure that all the necessary files are on this disk but have no idea how I would every decipher them. Does anyone have any idea? Thank you.

A:Universal Install Disk Using Lenovo Disk

you cannot take a recovery disk and make a universal install disk out of it. It only has drivers for the specific computer it came with.

2 more replies
Answer Match 41.58%

After I tried to make a dual boot with Ubuntu and Windows 7 Ultimate (64-bit), Windows now does not boot. I have tried to reinstall and repair the HDD but the disc fails to recognize my HDD (Western Digital Scorpio Black 500 GB). My HDD is Basic, has 3 primary partitions and 1 extended (3 logical). Ubuntu 11.10 can boot fine.

A:Windows 7 Install Disc fails to see hard disk after Ubuntu install

Did you install Windows 7, then install Ubuntu?

2 more replies
Answer Match 41.58%

So I have been trying to install windows seven into a hard drive for my friend.
I currently have windows install on my C:, have a separate HD for storage D:, and the third one that my friends wants windows installed into G;.
I am running windows 7 ultimate x64 and im trying to install essentially the same version into the G: drive.
Anyways first run through was going well, then it reset after reaching Completing installationg, but when it restarted it went to Roll back and undid the whole install.
From then on It wont let me install and on the Parition selection on the install screen it just says "Cannot install into this disk. The disk's controller is not enabled in your BIOS."
I have done some searches to try and find a solution to this issue, trying everything but no improvements.
Changed the format of the disk from MBR to GTP and back to MBR.
Looked for bad sectors.
Did start up repair.
Formated and reformated the disk.
Went into the BIOS and switched SATA from ACHI to IDE to Raid even. None of which seemed to make any difference.
Tried 2 different windows 7 x64 ,and one Windows 7 x32 installs all which give me the same error.
But the Disk itself seems to work, I can copy file to and from it, installed Autocad in it and ran it from there. I am no longer sure what to do about this.
Any help is welcome.

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Answer Match 41.58%

Hi everyone

I've built a brand new PC and decided that I would like to install windows 7 64 bit on my SSD, I got a disk+key from my university before christmas so that'd i'd be ready once i'd built it.

I built the PC yesterday and realised that I'd left my external DVD drive at my university accommodation, I'm at my parents house for christmas break so that's a few weeks left. I can't really wait that long so I used my parents laptop (which I'm posting from now) to turn the disk into an .iso and use the microsoft USB utility to make a USB stick that i could install from.

However when I tried the install gets to 'installing features' and gives 'windows cannot install required files' error code 0x80070570 I looked the code up on google which sent me to a lot of threads here, so far I've tried:

Taking all but 1 stick of ram out and the graphics card.
Reseting the bios to default
Installing again without rebooting after error.
using cmd to select the right partition

Nothing has worked, please help me I'm losing my mind

A:'Windows cannot install required files' on Flash disk install to SSD


Just to clarify, are you having trouble getting the ISO onto the USB drive? Im not sure whether that is your issue, or the installation from the USB. What size is the USB drive?

Can you have a look at this tutorial?

USB Windows 7 Installation Key Drive - Create


4 more replies
Answer Match 40.32%

I keep getting the error -Disk I/O error - when I try to install XP using the six floppies as I don't have a bootable CDROM.

I'm installing on KT7 motherboard, 13GHz AMD, 625M RAM. I've tried all combinations of boot sequence along with swopping Primary and Secondary between the Harddrive and the CDROM. Even changed the floppy in deperation

..any ideas very welocme

A:Disk I/O error on XP 6 disk install

the IDE cable that goes into the back of the floppy drive and only that end, needs put it in the other way round, see if that helps, also check all jumper setting are ok.
others will come.

2 more replies
Answer Match 40.32%

hello,I have thinkpad p70 laptop and I've bought ssd samsung 850 disk.I assume i need now some sort of hard drive brackets to install it, isn't it?I can't find anythink approprate for p70. The only thing i found is a combo p50+p70 :ThinkPad Mobile Workstation Storage KitPart number: 4XB0L63274 does have the bracket that i need but it has as well some cables for P50.We don't need these when you have p70.Does anyone can recommend some  brackets that are compatible with p70 and can be sued to install the ssd disk in the main slot in the chasis? ThanksRado

Go to Solution.

A:disk bracket for p70 to install SSD disk

hej lenovo, can somebody plesae confirm what is needed to install an ssd disk?  The more i read the more confused I get a) in the section "1030 HDD" on page 72 of the manual: is nothing in particular what clarifies if the disk/ssd disk has to be in some sort of caddy/bracket/addapter etc before you can install it in the laptop. b) Im reposting my question here that i left on the review site. #6 rado, 13:56 16.04i can see a picture where the additional ssd disk is installed in the main bay in the laptop without any brakes or tray. Is it how the ssd disk suppose to be installed in p70? you insert the disk it feels very loose. There is plenty of space at the back (towards the bottom edge of the laptop) and the disk can simply slide back. There are is nothing in the bay/chassis that holds the disk in place.The same applies to the space on the left and right of the disk. The disk can easily move vertically as there is nothing to hold the disk in place.Anyone can share some comments. c) I see others may have similar problem. I can't find a solution to my problem there although. #4 Difficult to find parts for after market storage (M.2 and 2.5" drives).https://forums.len... Read more

4 more replies
Answer Match 40.32%

When I try to install xp on a NEW computer that has NO prior MSDos type installation(MAC) I am prompted to put in disk from earlier insallatioon? I have a fresh disk, a new winxp 1st time install disk.Iteven says "For people who have NO OS at all or cant upgrade for some reason. It doesnt require a previous version of windows. hangs up at that dreaded question eachtime. What am I doing wrong?
And dont say. you got a mac.
I have had a dozen ms OS and Linux as well. I am ready to shed those viruses. Be that as it may, I have a brand new Office 2003 that I wanna run, and otherwise I will have to buy it.

A:XP Install asks for prior install disk?

It's an upgrade disc
You need the full original disc (Note the full version does not need to be installed - you just put it in the drive when requested, then return to your upgrade disk)

8 more replies
Answer Match 40.32%

so i want to reinstaal my win 7 and when i get to where to install it screen i click on c:drive and it says windows cant install on disk 0 pation 1 when i click ok it saysThe selected partition requires at least 6365 MB free space.
i dont know what to do can some one help me i really need to reinstall windows.

A:win 7 install windows cant install on disk 0 partion 1 pls help

Have tried formating partition first?

Partition the Hard Drive in a Windows 7 Install
SSD / HDD : Optimize for Windows Reinstallation

9 more replies
Answer Match 40.32%

Compaq Presario CQ62-410, Toshiba MK2561GSYN hard disk, Windows 7 Ultimate

Error message:
Windows cannot be installed on this disk.The computer's hardware may not support booting to this disk. Ensure that the disk's controller is enabled in the computer's BIOS menu.

I see no controller-related items in the BIOS.

Computer was running fine but very slowly. I did a factory system recovery; but, it was still unacceptably slow so started a W7 install from a retail OEM disk, deleted all partitions on the hard disk and attempted the installation with the above-mentioned error result.

Next, I tried to use an XP installation disk to partition the drive; but, it aborted with a BSOD 07b error.

Thanks for reading.

A:Solved: W7 aborts install with 'cannot install on this disk'

9 more replies
Answer Match 38.64%

hi i bought t510 second hand from an auction house where prior to sale they formated and wiped the hdd clean.i have the product key for windows 7 pro but cant download the iso from the windows website help

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Answer Match 38.64%

what shows up at start is STARTING Windows 95the following file is missing or corrupted: C:\DEV\ATAP I_CD.SYSThere is an error in your CONFIG.SYS file line 1C:\>C:\DEV\MSCDEX.EXE /D:mscd000 /V /M:12Bad Command or file name

A:how do I install windows xp pro install disk in dos

Insert your XP CD in the drive, boot into the bios & change the boot order to boot from the CD first.F10 to save.Watch for > press any key, do so & follow the prompts.

14 more replies
Answer Match 38.64%

I just gave an old printer to a friend of mine; we're trying to get it up and running on his machine, but we don't have any of the original installation disks. He's running Win98, and the printer is a Compaq IJ200. When we try to add new hardware, it only gives us a shortlist of Compaq printers, none of which is IJ200.

How can I get this printer working without the install disks?

A:Printer Install w/o Install Disk

go to manufacturer's website and see if you can download it from there ....

2 more replies
Answer Match 38.22% new on this forum and i have a problem with my old hard disk..every time i turn up my pc, windows pop out message ""Windows detected a hard disk problem" ,"Back up your files immediately to prevent information loss". So i decided to replace my old hard disk, but problem is that i have vista preinstalled on my old hard disk. So my question is how can i install vista from my old hard disk into my new one?..please help me and thank u for your reply

A:how to install preinstalled vista from the old hard disk into the new hard disk?

hi check out this first just in case and if you do need to read this

6 more replies
Answer Match 37.38%

Hi everyone,

My friends pc has just had its HDD replaced as he had some very bad issues with it.
Problem is the new sata drive is showing up as the 3rd IDE Primary in the bios, then stopping at pci device listing post. The drive is showing up about the pci listing as IDE Channel 2...?

I'm trying to install XP, but cannot get to the option of booting from cd before it stops at the device list.
His old HDD was a sata drive too, so i'm not really sure whats going on, it used to boot fine.

I can't give any more details of the bios settings before the drives replacement i'm afraid.

Many thanks.

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basically short of taking a hammer to this hunk of (censored) that calls itself a computer (see my post from earlier re:user managerment panel error) I think the only way I'm gonna fix this is to flatten the machine and start again.Only pain to this is I don't have a windows disk (assuming there never was one to be fair if the cleanup I performed earlier was a reflection on its previous owner).

I have the product key on the case label is there a way that I can do this without costing me the earth or breaking any laws?

A:XP OEM Re-install (with no disk)

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I've installed Windows 7, now I'm trying to install Office Outlook 2007 but my disk is bad and it doesn't install.

I downloaded the trail version from Microsoft website thinking I could use my disks product key to activate it but that didn't work.

Does anyone have a link to customer service, I've been looking but can't seemed to find the right place to get an answer.

Any help would be appreciated, Thanks

A:bad install disk

Quote: Originally Posted by Tim Casey

I've installed Windows 7, now I'm trying to install Office Outlook 2007 but my disk is bad and it doesn't install.

I downloaded the trail version from Microsoft website thinking I could use my disks product key to activate it but that didn't work.

Does anyone have a link to customer service, I've been looking but can't seemed to find the right place to get an answer.

Any help would be appreciated, Thanks

Hello Tim and welcome to windows 7 forums,
Your best bet is to open up your office suite and get support at any question mark icon.

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OK, please know that I am NOT a computer expert of any kind. I have very basic knowledge of systems and programming and will try to explain what has happened so far.

Couple months ago, my internal hard drive started causing corrupt files transfers and I was having issues and every not and then would have to open the bottom of my laptop and re-seat the hard drive for better performance. I knew that was a sign of impending doom and two days ago I got the tell-tale clicking noise that means hard drive destruction.

So yesterday, I went down to the electronics mall and bought a new seagate internal hard drive with 500GB space and 16MB memory, slightly better than the last one. I swapped it with the old one and rebooted my computer with the recovery disc in. The recovery disc loaded properly but, obviously, since it's a fresh hard drive there was nothing to recover.

I have an .iso image file of Windows 7 with SP1 so I figure since it's a fresh hard drive, I should be able to do a brand new install of Windows 7, right? So I use ImgBurn to burn the.iso file to a dual-layer 8.5 GB dvd-r (the only burnable discs i had in the house) on 4x write speed since 2x and 6x had given me troubles.

ImgBurn burns the file with no trouble and verify confirms that its ok. As a test, I pop the DVD back in my working computer's drive and it pops up with Autorun recognizing it as a Windows 7 startup disc. (at this point, i'm like "awesome" just a few more steps and we're all done... Read more

A:Cannot install from disk

What brand and model laptop is it?
Did you make your recovery CDs when you got it?

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I was wondering if someone would help. The disk that came with the computer (OS) disk will not work because the computer is so infected that it will not stay running. I know how to push F12 until the button comes on, and then push run from OS disk or something like that, but what do you do if it will not run. Is there anything, and if so I will need step by step instructions as I am not a whiz kid. Thanks

A:How do I get the OS disk to install

Hello you may need to Set BIOS to Boot from CDROM

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I have a compaq presario sr1519UK. I have long since lost the disks which came with it, i am looking to reformat and re-install XP because my computer is an error prone piece of turd.

I've got a product key but have no idea on what version of windows XP it is for.

Would the version of windows matter?

I have XP service pack 1 disk and XP SP2 OEM disk. Would either of these work?

Thanks for any help given on this matter

A:what disk do i need to install?

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I've had my PC for around a couple years and while duel booting, either deleted the BCD or something. Now here is my issue, Microsoft won't help because the windows I have was per installed by the manufacturer and the manufacturer won't help because I don't have my order number. I don't have an install disk for it or recovery disk. I can't get it running for anything. I need to restore the Boot Configuration data and I'd prefer not to spend $100 on a repair shop. I've tried another system repair disk that was also 64 bit but it didn't work. Someone said to use the windows 8 evaluation but I can't get that to work either. I'm desperate here.

A:Fix BCD without install disk

Hi there
Try this

Best Free Partition Manager Freeware and free partition magic for Windows 7, Windows 8, Windows Vista and Windows XP 32 bit & 64 bit. MiniTool Free Partition Manager Software Home Edition.

You'd still need to have a computer to download from.

What you need to do is use the tools to fixmbr / fixboot for W7 / W8 / W8.1 - tools should be on the software.

Otherwise from a recovery / install disk (borrow one - you aren't going to INSTALL Windows so you shouldn't need activation key!!) ) choose repair system ==>tools==>command prompt




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Previously I had Installed hp deskjet 5150 printer on this computer. When i moved I lost it and the disk and can't re install. Plrease help... DIXIE

A:can't install W/O disk

Did you go to HP's web site?

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Hi i contacted Hp asking for the install disk for my hpmini 210
It has windows 7 ultimate on it and they said that there is a way to make one in windows seven i was wondering how as i looked through all the programs and didnt find any program

A:Help with getting a install disk

Hello Samunition,

The link below from HP can help show you how to create a set of recovery discs that you can use to do a factory restore of Windows 7 with on your computer.

Recover Windows 7 Operating System Using HP Recovery - HP Customer Care (United States - English)

Hope this helps,

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is there any way to get windows xp ont the old ps3 160 gig hard drive once in the laptop with out the xp disk??????

A:install xp without disk?

Like from a USB thumb drive?
> How to install Windows XP from USB flash drive. - HP Support Forum - 529005

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From a bare start can Win 7 install disk handle partitioning and formating a SSD Disk? If not I have some other partition software I just have to decide which can handle a SSD.

I want it partitioned and formated so that I don't get the recovery partition when I install. The disk is not huge to start with.

A:Win 7 Install Disk


Have a look at the info below, just skip the "clean all" if the SSD is new.


After you have made backups of everything you care to save and you want to do a real wipe "clean all" to the Hard Disk Drive (HDD) have a look at this tutorial at the link below, it over-writes everything, all the old Windows code including all the old Windows drivers, giving you the best possible space to install Windows 7 to; it goes hand-in-hand with a clean install.

SSD / HDD : Optimize for Windows Reinstallation

How to Do a Clean Installation with Windows 7

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Hello again!

It appears that I've gotten myself in a bind again!

I have class in less than 10 hours and I deleted linux, thus I screwed up Grub, and therefore I cannot start my computer.

I do have a "Recovery disk" Which is supposed to fix "Boot up problems" but it is not working.

The command prompt on that disk does not support "fixmbr" or "fdisk /mbr"

Any Ideas?

A:Fix MBR without Install Disk

If you have Vista/7 DVD...start with step 2If you don't have Vista/7 DVD...1. Create Vista/7 Recovery Disc.Option 1 :Vista: 7: 2:Download Vista Recovery Disc iso image: Windows 7 Recovery Disc iso image: it to CD, or DVD: Boot from created disk.At first screen click on Repair your computer:This will bring you to a new screen where the repair process will look for all Windows Vista installations on your computer. When done you will be presented with the System Recovery Options dialog box:After this, it will present you with a list of options including startup repair, system restore and command prompt:Select Command PromptType in: bootrec /FixMbr (<--- there is a "space" after "bootrec")and then press EnterOnce completed then type Exit, press Enter and restart computer.

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i just reinstalled vista basic home edition 32 bit on my computer and now I am trying to reinstall AOL with a free trial disk. When I put the disk I get a message saying AOLREG has stopped working microsoft is searching for a problem. When I go to problems and solutions this is what it tells me:

Problem signature
Problem Event Name: APPCRASH
Application Name: AOLSETUP.EXE
Application Version:
Application Timestamp: 42c317a4
Fault Module Name: kernel32.dll
Fault Module Version: 6.0.6000.16386
Fault Module Timestamp: 4549bd80
Exception Code: c0000005
Exception Offset: 00015fb5
OS Version: 6.0.6000.
Locale ID: 1033
Additional Information 1: 769c
Additional Information 2: 296231fe22f6b47e27018a01b96dece5
Additional Information 3: 5ffa
Additional Information 4: 0ffa1c890ec67f02e620ab22f49d84d2

Extra information about the problem
Bucket ID: 347101938

Does anyone have any idea on how I can fix this. Like I said I reinstalled vista and now I am having so many problems. Please help.

A:I cant install using aol disk

Closing duplicate thread, please continue here:

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Can anyone tell me if you can make an install disk from an XP system that came pre-loaded? When I bought the system ( an HP) it came with no disks.

A:xp install disk

XP Floppy.. Yes
XP CD-Rom.. No
XP CD-Backup.. Yes

Unfortunatly the only thing you may have and are stuck with is an HP restore disk. The real thing is needed my friend!

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is it possible to create an ISO file from the windows 7 install dvd?
as i wish to create a usb install stick and the iso file is no longer available from digital river or microsoft.

A:install disk to iso

Yes, quite easy.

You can probably do it with Windows built in tools, but I use ImgBurn.

You'd poke "Create image file from disc".

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i was having some internet problems, mainly slow, sometimes non existant connections with internet explorer made watching movies and playing online games a nightmare so i tried to do the usuall things to clear it up, delete temp files reset and manage add ons etc but it didnt work

thought id try re-installing my bt home-hub broadband but for some reason when i try to re-install it, after it asks me to click contine to start the process it wont let me click the button

the mouse cursor changes to the clicky finger but nothin happens when i click. same thing for when i select the button using the TAB key.

BT are sending another installation disk but i dont think its that i also tried to install my much older modem using a differnet CD and same thing it wont allow me to click continue after it shows its welcome message, its like a dead link

i think its mabe a settings block or smt but i dont get any error messages i get nothin

im using vista home premium

anyone know what it could be or what i could try?

A:can't install from disk

so does anyone have any ideas why i cant click on continue i just cant get pass this screen

see pic ( if it works)

im using the latest adobe and stuff so i dont think its that, also system restore dosnt help either

any help guys would be great, getting stressed not having internet

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Is the product key directly related to the install disk? That is, can I install Windows 7 on a computer and use a different product key than the disk I'm using to install, assuming this different product key is unregistered?

Or in another light: If I install using a registered copy but enter my legal copy's product key, is this a valid installation? Can this even be done?

A:Product Keys: install from different disk then product key disk

There is no product key information on the installation disks.

If the version of Windows you install is the same as the product key you intend to use, it will be fine.

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Win764bit. C2D 2.66 OC'd at 3.3 6 GB Ram.

I pre-ordered Win7, and have had it running successfully since launch - i.e. months of rock solid performance. I dual boot Win XP on one HDD, and the primary OS is Win7 64bit on a separate HDD. As I said, this set up has worked GREAT since Win7 release.

Recently it would seem to fail to load the video driver properly. Aero would not function properly. Usually a re-boot would correct it, but not always. The next day it would load properly.

I do update video drivers periodically, between removing the old one and installing the new video driver I would usually go into safe mode and use clean sweep, then reboot and install the new driver.

Then I started getting errors. I would get a successful post from BIOS, and at the point when the BIOS start up ends and Windows begins I get a choice, Previous Windows Version or Win 7. Selecting Win7, i.e. I see the word 'Windows', but the flying graphics would not appear, and it would hang up - Black Screen with no sign of life - meaning no HDD access light. NOW it wont even show the word 'Windows' after my OS selection. My MB reports a code 'FF' which specifically means it successfully posted - but Win 7 does not load. Win XP DOES load just fine.

The odd thing is the errors did not start when I updated Video drivers. There was no specific trigger that I can tie it to.

Safe mode does not work. Error logging does not create an error log. The INSTALL disk for Win7 will fail to bo... Read more

A:Will not Boot up, even from Install Disk

Hello, and welcome to the Seven Forums!

Was it during your video driver updating routine that this error started?

If you can successfully run CHKDSK on the Windows 7 HDD, then at least we know for sure that the computer is recognizing the drive. Additionally, the bootloader that's appearing is the Windows 7 bootloader, so that also means that the computer is accessing that drive successfully.

I would try disconnecting the Windows 7 drive (with the computer off), and then try booting from the install disk.

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Hi everyone, I have a T420s, SSD, Win 7 Pro 64 bit. It caught a virus the other day and I decided to just erase the disk since I already have the factory recovery disks. There are four disks all together and labeled: operating system disk 1 and disk 2, Applications and drivers.disk 1 and disk 2. The disks are verified as being the correct p/n and are 64 bit. After I install the first one (operating system) it will prompt me to install applications and drivers before the second operating system disk is even installed. If I try to put the second OS disk in, it replies back wrong disk. So I install both of the App and drivers disks as requested and when I try to put the 2nd OS disk in at the end it still replies wrong disk. It will only allow me to install 3 of the 4 disks. It will install the OS with only 3 disks but it's listed as 32 bit under system type. Things I've tried: I have two sets of recovery disks and I've tried both sets. Same results from both. Updated the BIOS to new version Erased the SSD and tried to reinstall many times.. Set UEFI in BIOS to "boot only". The computer won't install anything, just loops to boot up list (F12) Have to set it back to 'Both" Legacy and UEFI to install anything. Would really like to get this back to 64 bit if I can. Tried reading up on GPT, MBR, UEFI ect...and it just added to my confusion. Any help would be appreciated. Thanks

Go to Solution.

A:Recovery disk will only install 32-bit

The Recovery Disc DVDs were mislabelled by Lenovo. If anyone ordered the Recovery Disc's shortly after the date of manufacture (circa. 2012) and are experiencing the same problem then it's quite possible that the disc's maybe mislabelled. Record and verify the P/N on the DVD, then insert the DVD into the laptop. View the DVD properties to verify that the numbers match. The DVD P/N printed on the DVD was 0B73798 (64 bit) which appears to be the correct one; however, when the DVD is loaded into the laptop the DVD properties show it to be P/N 0B73789 which is a 32 bit. The last two digits were reversed and therefore mislabelled. I called Lenovo and informed them that the DVD's were mislabelled. They sent me new Recovery Disc's free of charge even though the laptop is out of warranty and I was thankful for that. It has been a very frustrating five months and I'm not exactly pleased with the whole ordeal. Spent countless days searching and researching everything. After a few months I took the laptop to several shops and they stated that the DVD's must be mislabelled but they didn't know how to verify that. A simple recall notice from Lenovo would have been the right thing to do and it would have saved me a lot of aggravation. It only reflects on them as bad customer service. The laptop is running great now but next time it will be restored from the recovery partition...!&n... Read more

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I own a Vaio with a genuine copy of ultimate, but the thing's been giving me hell with SP1 among other general crashes and programs failing to run... Sony wasn't thoughtful enough to provide a disk, and I do have one non-oem (and pirated ) version of 7 lying around, but if I use that to re-install can I still use the serial from Sony?

A:Anyway to do a clean re-install without a disk?

Forum rules prohibit us for assisting with a pirated copy of windows. It is against our forum rules.

Rules link can be found at the top of every page.

Contact sony for a replacement copy.

Please see here:

Tech Support Forum - Announcements in Forum : Microsoft Support

Post closed.


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Just bought Windows 7 Ultimate and when i tried to install it this message came up.

''Windows cannot be installed to this disk. The disk may fail soon. If other hard disks are available, install Windows to another location.''

Im so Annoyed right now. i spent all my money on Windows 7. what should i do.

A:cannot install because disk May fail soon.


I made a topic on this forum when i first built my PC, and i got this error when i booted it up.

'' S.M.A.R.T status Bad - Backup and Replace ''

This was literally a few hours after i Built it. maybe it was something i did. Which it probably was because it was my first ever time Building a PC.

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My Vista Home Premium disk has disintegrated, almost, I cannot use it.

I need to format and reinstall on my Vista Machine.What are my options.



A:Install disk broken

One of the members of this forum has been emailing members a link to download Vista. You must have a valid product key and all of your stuff will be lost, so back up first.
If interested post the needed information including your email (you will need to delete your email after your receive your Vista). I wish you luck.
Vista ISO download

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I've recently had an issue with my XP Pro install. The end result is that the PC would not boot, and there was every indication that the OS was trashed. I decided to just make things simple and reload XP, which I've done a number of times before on this same computer. (It's an old PC, but I can't really aford to update it at this time)

The problem is that when I boot from my OS disk, I get the "Press any key to boot from CD" screen, then I next get the "Setup is checking your hardware..." screen. Then I get a blank screen. The disk I'm using is a burned copy of XP, although the activation code is legitimate, because my original disk shattered in an old drive. This hasen;t been a problem before since the last time I reloaded XP, this is the disk I used.

I have disconnected everything not essential to the reload, and have even removed one of my RAM disks. I also have a PS2 keyboard plugged in so there are no usb devices hooked up.

To see if there's an issue with the DVD drive, I've replaced it with another drive, and I've also tried to load a copy of Vista (Again a burned copy, but with a legitimate code #) and was able to at least start the installation. Vista wouldn't load because it said it must initiate from within a previous version of Windows (just one more reason I hate Vista).

I had loaded a new video driver about a week before this whole issue started, but I can;t see why that would cause this issue. The OS disk should use a standard VGA dri... Read more

A:Cannot load from XP Pro install disk

I would attach the hard drive to the motherboard to get SP installed, then load the Drivers for your sata card and switch to using that. X

If you have the SATA card drivers on a floppy, you can add them by responding to the "Press F6 to load . . . " prompt early in the installation.

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i basicly would like to install 2 diffrent oprating systems on the same hard disk
one would be windows 7 and the othere one would be xp, and some how i would like to be able to choose wat one to use when i swich my computer on.... is that possible??? if so would you plz explaine how to do so step by step.... many thanks.

A:How to install 2 different O/S in one Hard disk

put in xp cd
partition your drive with however much space you want for each OS
install xp to the first one
next boot up a 7 dvd
choose the 2nd partition you made

The 7 will make an entry for xp and when you go to boot you will have a menu to choose which one you want

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Hi all, I feel daft here having to ask this as I've done it before but can't remember how!

I have a (genuine) ISO of XP Pro, and I need to use it to reinstall XP on my dad's laptop.

I have the ISO, a flash drive, a CD and any tools I need I probably have.

Is it just a case of mounting the ISO and running it from there? Wouldn't that then be cancelled out if I format the drive as the file would be deleted from the C: drive? Or even if it's on my flash drive, there would be no OS to recognise it.

Or would I have to burn it to CD, but if so, then how would I do that because I would have no tools to mount the ISO (except on my flash drive, which wouldn't be able to run as there's no OS) therefore Windows wouldn't recognise it if I had to format?

If anyone could help please let me know, I'm tearing my hair out here... and I know the solutions probably simple!

Thanks in advance.

A:[SOLVED] Getting ISO onto a disk to install XP?

You need to burn the ISO to a CD. Use something like ImgBurn. Very easy.

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