Tech Problem Aggregator

WWAN 4G Card in HP EliteBook Folio 9470m

Q: WWAN 4G Card in HP EliteBook Folio 9470m

Hi, Appreciate if you can propose workable WWAN Card module that can operate and have the 4G/LTE functional in Malaysia. I'm using the HP EliteBook Folio 9470m with Windows 10 Professional (64-bit) installed on-board. I hv surf through and the only recommended WWAN Card is HP hs2350 HSPA+ Mobile Broadband Module which limited to 3G coverage. Is HP lt2522 LTE/EV-DO Mobile Broadband Module- U.S. only* (no Win 8 support), workable in Malaysia i.e, Kuala Lumpur? Rgds,Firdaus

More replies
Answer Match 84%

I just recently purchased a Samsung 500GB SSD and I want to add this drive to my existing storage on my HP EliteBook Folio 9470m. The laptop currently has 256GB of SSD stock on it and I'd like to add an additional 500GB. I see that there is a connection that I'm missing. Anyone have the exact part that would service this connection?  Or try this link if pics don't show up  Pictures of what I'm referring to on my notebook  Thank you all!!  

More replies
Answer Match 84%

What's the Max SSD I can upgrade go on HP Elitebook folio 9470m . i7 -3667u, 8gb ram ?

A:Max ssd upgrade for HP Elitebook folio 9470m ?

256Gb is the tested capacity.I would expect it to work with greater capacity though.here are the quickspecs:http://www8.hp.com/h20195/v2/GetPDF.aspx/c04111459.pdf 

1 more replies
Answer Match 83.1%

Hi Team, I need Need SC.BIN file for HP EliteBook Folio 9470m Ultrabook. My Product Number is: D4R81UC#ACJ Kindly help me. Thanks,Abhiram

More replies
Answer Match 83.1%

Hi, after updating my HP Elitebook Folio 9470m to Windows 10 Pro 64, I am no longer able to shot down the PC.Every time I am trying to do a shot down, the windows screen turns into black for a few seconds and than reappears.I already did install the BIOS update version F.62 REV: A PASS: 1, as someone on the net said a BIOS update would help.Unfortunately this was not a solution. Thanks for your help

More replies
Answer Match 82.2%

Gurus, Will someone help me in getting the Bios Administrator Password for my HP EliteBook Folio 9740 with SN: CNU313CK1B Appreciate your help Regards,TR 

A:Bios Administrator Password for HP EliteBook Folio 9470m

Hello Tejas, We would need the screenshot of F1 screen. To generate smc.bin file. best is contact HP chat support or phone support and send the f1 screenshot, they will generate in 10mins and provide it to u.




Regards;SmileyI am an HP employeePlease click the White Kudos star to say thanks for helping.Please mark Accept As Solution if my help has solved your problem.

1 more replies
Answer Match 99.96%

card reader in hp folio 947m not work in windows 10 

A:Folio 9470m card reader issue in windows 10

@zubair044? Try installing this. http://h20564.www2.hp.com/hpsc/swd/public/detail?sp4ts.oid=5271102&swItemId=ob_166654_1&swEnvOid=419... REO

3 more replies
Answer Match 87.78%

So I bought a Sierra WWAN Module MC8355 (un2430) and popped it into my 8460p. I was assured by the seller it is the correct one for my PC. Upon startup, I get the dreaded Wireless Card Not Supported - Device Disabled etc.. message. The card I have is apparently correct - so why is the PC rejecting it? Needless to say, no device shows in the device manager, but I was able to download the driver for this card from the HP 8460p downloads page. See attached pics of device being rejected. Can anyone tell me why? What gives?

A:HP Elitebook 8460p does not recognise un2430 WWAN card

Hi, It clearly says Wireless Card Not Supported because it ONLY supports the following options: Supports the following WWAN modules:? Qualcomm Gobi 3000 HSPA/ CDMA with GPS? Ericsson 5521 HSPA+? HP lt2510 EV-DO/LTE Mobile Broadband ModuleRegards.

2 more replies
Answer Match 85.68%

Trouble started with random system restarts anywhere from 2 to 60min after powering on. That lasted a few days. Than it got worse, it was stopping before system boot with error message: motherboard product information missing. After a soft or hard reset (can't remember now) it stopped displaying anything, only LEDs came on and fan run, all lasting about 5s. I tested RAM in other machine, OK. Pulled HD out, no difference. Put a different HD in, no difference. With DC disconnected and battery out I left CMOS battery disconnected overnight. Now it cycles: LEDs and fan come on for about 5s, all off for 1s and tries again. Any help will be appreciated... Best regards

More replies
Answer Match 85.68%

Hi Guys.

I have a fresh image of Windows 7 on my laptop but it will crash frequently when connect to a VPN.

I have only tested this over WIFI and have yet to test over a wired connection.

I have attached the correct file but I think some files may be missing as I can't seem to get the Diagnostics Tool to do a full run through.

Any help would be appreciated

A:BSOD When Using VPN on HP Folio 9470M

Hi BinaryStar0647.

Your BSODs are caused by Sunbelt Personal Firewall driver, a regular BSOD causer which is disconnected from the market from December 2011.

Seeing your files I realized that the drivers are used by some other thing, GFI Software Firewall.

ITEMVALUEName [00000016] GFI Software Firewall NDIS IM Filter MiniportAdapter Type Ethernet 802.3Product Type GFI Software Firewall NDIS IM Filter MiniportPNP Device ID ROOT\SB_SBFWIMCLMP\0000Driver c:\windows\system32\drivers\sbfwim.sys (5.2.51.0, 117.78 KB (120,608 bytes), 15/08/2013 10:37 AM)
And it is the driver that is failing here.

Code:
fffff880`0358c670 fffff880`00df2110Unable to load image \SystemRoot\system32\DRIVERS\SBFWIM.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for SBFWIM.sys
*** ERROR: Module load completed but symbols could not be loaded for SBFWIM.sys
SBFWIM+0x1a110
And not alone, but with other components too.

Code:
fffff880`0358c408 fffff880`046aadd3Unable to load image \SystemRoot\system32\drivers\SbFw.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for SbFw.sys
*** ERROR: Module load completed but symbols could not be loaded for SbFw.sys
SbFw+0x11dd3
I would suggest you to uninstall GFI Software Firewall.

Let us know the results.

2 more replies
Answer Match 85.68%

HiNot sure if my post was noticed as posted over weekend and got no reply so I'm trying again.Trouble started with random system restarts anywhere from 2 to 60min after powering on. That lasted a few days. Than it got worse, it was stopping before system boot with error message: motherboard product information missing. After a soft or hard reset (can't remember now) it stopped displaying anything, only LEDs came on and fan run, all lasting about 5s. I tested RAM in other machine, OK. Pulled HD out, no difference. Put a different HD in, no difference. With DC disconnected and battery out I left CMOS battery disconnected overnight. Now it cycles: LEDs and fan come on for about 5s, all off for 1s and tries again. Any help will be appreciated... Best regards

More replies
Answer Match 84.84%

HI, I have an EliteBook Folio 9470m running WIN 8.1 Ent 64-bit. I have an issue with the Touchpad not working. I have installed the latest driver (sp66111) from HP Support and as a result only the PointStick and associated buttons work and not the Touchpad. Has anyone experienced this and if so what is the fix please? Incidentally, the Touchpad was working at one stage on this OS and ceased to work afterwards. I have re-stalled the OS from scratch withpout success either. Thanks in advance, Vik

A:Folio 9470m Touchpad Not Working

The touchpad might be turned off.Double tap on left top corner of the touchpad to activate/deactivate the pad.Also goto Control Panel>Mouse>Device Settings> Click on the touchpad/Luxpad>Click settings and check the settings.If this dosnt resolve then reinstall drivers from hp.com or from Recovery Manager.Using Recovery Manager to Restore Software and Drivers:http://support.hp.com/us-en/document/c03430118

5 more replies
Answer Match 84.84%

We have 2 x Folio 9470m notebook. 1st has 8GB of memory with the upgraded ram using https://www.skhynix.com/eolproducts.view.do?pronm=DDR3+SDRAM&srnm=HMT451S6AFR8A&rk=20&rc=module  The 2nd only has 4Gb of memory and want to upgrade - I found this other memory cheaper - https://www.skhynix.com/eolproducts.view.do?pronm=DDR3+SDRAM&srnm=HMT351S6CFR8C&rk=20&rc=module  My understanding is the main difference is the what I already have is the Low Power (1.35V vs 1.5V). Does anyone know if Folio 9470m will work with this 1.5V version of the memory? Thanks for your help.

A:PC3 vs PC3L memory for Folio 9470m

From the Service Manual: Two customer-accessible/upgradable memory module slots DDR3 PC3-1600-MHz dual channel support Supports 16384-MB of system RAM in the following configurations: ? 16384-MB (8192-MB×2) ? 8192-MB (8192-MB×1 or 4096×2) The specified memory is 1.5 volt. DDR3L will run at either 1.35 or 1.5 volt but I generally avoid mixing voltages. That is why the DDR3L is working for you and I assume you have 2 of the same in the laptop with 8 gigs.  Can you figure out what is in the 4 gig machine now? I would not mix voltages or density...i.e would not have one module with 8 black blocks and one with 4. Try to match the existing 4 gig module is what I am saying...not the exact brand of memory but the characteristics of it. 

1 more replies
Answer Match 84.84%

hi can someone help me please with bios password for my folio 9470m i cant remember it plzz someone help me 

A:Hp folio 9470m Bios Pass

Hi @ARtan-Krasniqi? Welcome to the HP Support forum. Thank you for posting ! Folio is a lovely business class notebook. Most business class notebooks (including yours, Elitebook and Probook, etc...) have better security than consumer class computers. You will have to contact HP Support for business for assistance on removing the password. Here is how >> http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html>> http://www8.hp.com/us/en/contact-hp/business-support.html  HP Business support should be able to send you a customised SMC.bin file and instructions which you can use  to reset the password.  Hope this helps. Let me know if you face any issues.

1 more replies
Answer Match 84%

I cant Update My Hp Foilio 9470m Bios Driver he ask me to enter the password i try my adminitrator password but its not working my biomatric sensor not working for troubleshooting biomatric sensor i need to update my bios driver but i cant do this without password  is any one there who help me plzz.....

A:Hp Folio 9470m Bios Password Missing

@Us123 For that model you will need to contact HP and they should be able to send you a customized SMC.bin file which you can use at boot to reset the password.  http://welcome.hp.com/country/w1/en/contact_us.html When talking to the HP rep ask them to escalate your service request. REO

1 more replies
Answer Match 84%

I bought this second hand HP Folio 9470m Elitebook and I am stuck at the BIOS password. I cant install an operating system on it as the secure boot is on and to disable it i need to entyer BIOS. Please help. I havent tried the password as i dont want it to be locked. I can provide the seriel number if required. Thanks heaapsss in advance.

More replies
Answer Match 84%

Hi, I work in tech support for a company and one of our enterprise laptops mysteriously has lost its "tattooed" information.  The user who had this laptop left the company and when we went to wipe it we discovered this issue.  Upon starting the machine the HP splash screen has in red text on the top left of the screen "Manufactoring Program Mode set 1 of 10" after the splash screen a "Product Information not Valid" screen appears.  It reads: Product Information not validThe following product information programmed into the system board is missing or invalidSYSTEM BOARD (00A)Product Name Product Serial NumberProduct SKUProduct FamilySystem Board CT NumberENTER - Continue Startup For more information, please visit: www.hp.com/go/techcenter/startup I know that there is an HP utility tool to "tattoo" this information back onto the machine.  As an enterprise that uses 95% HP equipment (our monitors, mouse, keyboards are the only non-HP equipment) I think that the tech support deserves these types of tools to troubleshoot issues.  Sure the machine boots normally if you hit enter, but it's alarming/scandalous to be presented with that product information not valid screen when powering on a machine.  Bonus points to whoever can provide some reasoning as to how this occurred.

More replies
Answer Match 84%

I am the owner of a used Elitebook Folio 9470m laptop that I procured from my friend. It is very lightweight laptop, and I really love it.Unfortunately, the laptop came with admin password on the BIOS. I already contacted him, and he has no idea what it is. This was his father laptop, and he also has no idea about it. So, I'm left here with this laptop, but no way to tinker around with the BIOS. Obviously this isn't good!All sources lead me to this area where can I contact HP support to try to solve my problem.  I opened up two cases.  First one, case ID 4779632926 and did not get response. Second, 4779725521 and this is response i got. " I  really apologize for the inconvenience, unfortunately we will not be able to support this case."  I tried to reply to this case with subject <4779725521> and then I received message that case is closed. We are sorry, but we were unable to process your request.

The Case with ID "4779725521" is closed or does not exist and cannot be updated. PLS if there is any chance to solve this, let me know.  I can provide any information you need. Thank you.

More replies
Answer Match 84%

Hi all,  I have a quick question. Recently I bought HP Folio 9470m from my friend. It came with HP original charger 18.5V | 3.5A 65W but when I looked under the battery on my laptop it says 19.5V | 2.31A  I google about replacement charger fo Folio 9470m and there is allot of it with 18.5V | 3.5A 65W.  My question is, how can I be sure tahat this is the right charger? If it is not, can this diference in Voltage damage my laptop?  













Solved!

View Solution.

A:Right charger voltage and amperage for HP Folio 9470m

MaxLAB wrote:Hello banhien, thank You for Your fast reply. Product number is: D3Q03AWHi, Thanks. I can see part # from your photo. It is not a right part, no idea what is it:               http://partsurfer.hp.com/Search.aspx?SearchText=608425-002 but this one            http://partsurfer.hp.com/Search.aspx?SearchText=609939-001 is used for more than 200 products and I can't find yours on the list. Regards.

5 more replies
Answer Match 82.74%

Hi everyone, I have a trouble with my laptop HP folio 9470m win 7 pro 64bit . Please help me , thanks so much
 

A:Ntoskrnl.exe cause BSOD laptop HP folio 9470m win 7 pro 64bit

Try testing the hard drive and the memory. To test the hard drive go to Computer and right-click on the C drive, select Properties, tools, check now. Set a disk check on the next start up. Let the check finish. To test the memory go here:
http://www.memtest.org/
Download version 5.01 and burn it to a CD or DVD. Boot the laptop with this disk and run Memtest86 for at least 7 passes. No errors are allowed...
 

1 more replies
Answer Match 82.74%

when I connect the laptop to the power network 220V or the battery laptop switches on itself (without push the power button).How Fix it?

More replies
Answer Match 82.74%

I am experiencing the following issue and hope that someone in the forum as an idea / suggestion. When I have the screen connected via via display port cable with the docking station and I have my laptop docked, I dont get any signal and the screen keeps black. This is independent of the Operating System - I used Windows 7, Windows 8. When my laptop is docked but I attach the display port cable directly to the laptop it works without any problem. I have also realized that with other displays 23'' or 24'' the setup with the docking station works without a problem. So it has to be a cominbination between UltraSlim Docking Station and ZR2740w screen. Any advise what else should be tried?











Solved!
View Solution.

A:HP ZR2740w and HP Folio 9470m / UltraSlim Docking Station

Update:  After calling HP technical support I and being bounced among various clueless offshore tech support reps, I finally landed on the US-based workstation support department.  Justin looked up the problem and identified it as a known issue and is replacing my monitor cable with one that HP says will work.   Also, in the meantime there is a workaround that I had figured out.  If you don't use the displayport port on the ultraslim docking station but pug the cable directly into the computer it works fine.  There is some inconvienence associated with this as you have to plug it in every time you dock and unplug it every time you undock (and of course the cable always falls behind the desk while you are doing this), but it is okay as a solution while I am waiting for the new cable to arrive.  Will update this post after it arrives and report whether it works.

10 more replies
Answer Match 82.74%

Anyone with a clue on how to solve this problem

More replies
Answer Match 82.74%

Anyone with a clue on how to solve this problem

A:hp notebook folio 9470m product information not valid

Can you take a picture of message?




I am an HP employee.

1 more replies
Answer Match 82.74%

hi everyone, i have a trouble with my laptop HP folio 9470m win 7 Pro 64 bit. that's about error BSOD of my laptop . Please help me, thanks so much

Attachment 341519

A:BSOD error Ntoskrnl.exe win 7 Pro 64 bit laptop HP folio 9470m

Please continue on your previous thread.

http://www.sevenforums.com/bsod-help...exe-87f7e.html

1 more replies
Answer Match 81.9%

Hello, After upgrading from Win7 to Win10, my system got stuck when uninstalling MS Office, and nothing worked anymore (File Explorer etc.). I tried to make a factory reset, which got stuck, too, and no OS would be detected anymore. Then I tried to reinstall Win10 64 bit, which brought be a bit of trouble. I have an HP Folio 9470 with a 320 HDD and a 32 GB (I believe) mSATA. During my Win10 reinstall, I ran into trouble and then deleted all partitions on both drives and reformatted everything because I thought that was the method for a clean reinstall. First, I installed Win10 on the 320 HDD, but my BIOS did not appear to allow this (although harddisk was in the legacy boot options), which the Win10 installer had already warned me about, so I could not boot from my HDD and thus could not start Win10. Next, I reformatted everything and installed Win10 on my mSATA. However, the Win10 installer and later Windows 10 only showed a size of 11GB for the mSATA. The installation itself already took up 11GB and there was no space left for necessary drivers and updates, and Windows 10 malfunctioned. My feeling is that the mSATA was larger than just 11GB, but that a part of it is not shown any more after deleting partitions and reformatting. After multiple reinstalls, I do not know what to do any more. Any idea what how I might get a functioning version of Windows 10 on my HP Folio 9470m? Best regardsFrank

More replies
Answer Match 81.9%

Hello, After upgrading from Win7 to Win10, my system got stuck when uninstalling MS Office, and nothing worked anymore (File Explorer etc.). I tried to make a factory reset, which got stuck, too, and no OS would be detected anymore. Then I tried to reinstall Win10 64 bit, which brought be a bit of trouble. I have an HP Folio 9470 with a 320 HDD and a 32 GB (I believe) mSATA. During my Win10 reinstall, I ran into trouble and then deleted all partitions on both drives and reformatted everything because I thought that was the method for a clean reinstall. First, I installed Win10 on the 320 HDD, but my BIOS did not appear to allow this (although harddisk was in the legacy boot options), which the Win10 installer had already warned me about, so I could not boot from my HDD and thus could not start Win10. Next, I reformatted everything and installed Win10 on my mSATA. However, the Win10 installer and later Windows 10 only showed a size of 11GB for the mSATA. The installation itself already took up 11GB and there was no space left for necessary drivers and updates, and Windows 10 malfunctioned. My feeling is that the mSATA was larger than just 11GB, but that a part of it is not shown any more after deleting partitions and reformatting. After multiple reinstalls, I do not know what to do any more. Any idea what how I might get a functioning version of Windows 10 on my HP Folio 9470m? Best regardsFrank

More replies
Answer Match 81.9%

Hey I cant install driver of bluetooth and mobile broad band for my HP folio 9470m in windows 10 64 bit OS plz help me out i try windows 8.1 drivers but they did not work.

More replies
Answer Match 81.06%

So i'm using a Folio 9470m at work on a 2013 Ultraslim Docking station with 2 Display Port connectors, but if i attach two screens to those it only displays them as one device and mirrors the image on both screens. Furthermore if i go into the screen and resolution settings, both identify as screen 1, but i can set 3840x1080 instead of 1920x1080 and at that moment the picture will span over both screens as one. The downside to this is that the login screen, windows i open for the first time, they're all gonne appear in the middle where the bezels are, it handles them as one bigger screen and not as 2 screens that extend each other. I need them to be detected as 2 seperate screens, and so far i have had no success. Has anyone experienced this or knows a solution? I really don't want to connect the second screen via VGA. Can the folio handle 2 display port connections on a dock? Is this maybe the cause?

A:Folio 9470m DUAL Display Port on HP 2013 Ultraslim Docking S...

As far as I know the  Folio 9470m doesnt support more then one external display.  I think you can verify this by having a look at the quickspec document for the model.

3 more replies
Answer Match 76.86%

Hi there, I have an issue with non-responsive Brightness Adjustment on my laptop.  Symptom is that brightness does not increase or decrease when adjusting the setting using the FN Key + F9/F10 which are the designated buttons to adjust. There is also no change when I unplug from power outlett (which in theory should make the screen brightness come down). I have installed the latest bio, and have tried looking for new software/drivers, but to no avail... I simply can't reduce the brightness (and it's quite bright - to the point it is uncomfortable to use at night). Suggestions how to handle?

More replies
Answer Match 76.86%

I have an HP 9470m Elitebook that will not start up on a docking station. When starting up, it freezes on the "Please Wait" screen before login. I have tried it on 3 different docking stations with the same results. The BIOS are up to date. There is a driver update for the dock available, but it requires it to be plugged into to the dock, and when I dock the computer after start-up and try to install, I get the error message: ?Please connect at least one monitor to the dock and then continue.?  Unfortunately, this computer is also now just about 2 weeks out of warranty.

More replies
Answer Match 75.18%

Computer - HP Elitebook Folio 9470m OS - Windows 10 Pro, 64 bit Processor - Intel CORE i5-3427U CPU @ 1.80GHz  2.30 GHz Display adapter- Intel HD Graphics 4000 Anybody know why this unit won't support dual/multi-screen display? When the second, external monitor is connected by VGA to VGA, nothing happens on the Control Panel/Display/Change Resolution page. The drop-down box where mulit-screen display should be selectable offers only "1. Generic Non-PnP Monitor".....and nothing else. Thanks for any insight.Michael




Better to have one and not need it than to need one and not have it.Michael

More replies
Answer Match 74.34%

hello Support. I wanted to buy an PCIE SSD for my laptop .i removed the back cover and i checked i have an M.2 key MDoes my model have  an M.2 SSD that  support SATA or PCIe?

A:M.2 SSD Elitebook Folio 9480m! Help please!!!

Hi, M.2 key M has interfaces PCIe ×4, SATA and SMBus which supports SATA or PCIe. Regards.

2 more replies
Answer Match 74.34%

Hi I got a brand new Elitebook Folio 1020 G1 - I would like to use the TPM 2.0 that it is advertised with. According to the specification it has an Intel Firmware TPM 2.0. But I don't seem to be able to enable it. The BIOS only gives me an option to enable/disable a TPM, but it seems to only be the hardware Infineon TPM 1.2. Can anyone let me know how I can enable the TPM 2.0 on the Elitebook?

A:TPM 2.0 on Elitebook Folio 1020 G1

Firmware TPM is version 2.0. Hardware TPM is v1.2, which is a subset of the TPM 2.0 specification version v0.89as implemented by Intel Platform Trust Technology (PTT).For more information on HP security solutions refer to: http://www.hp.com/go/clientsecurity.




-------------------------------I'm a Chinese with poor english-------------------------------548851818

3 more replies
Answer Match 73.5%

How do you get WiDi working on this thing. I have 2 identical 9480m on my desk.   One still has factory load (Windows 7  Pro x64) on it and the WiDi works flawlessley. One has my base Windows 7 Enterprise x64 image on it.  Initially using the HP Driver Pack (v1.02A), I have upgrade both the Wireless to lateset Intel Wireless (v17.10) and and Video to the current HP Intel Driver for the model (10.18.10.3958 A) I run the WiDi installation software (4.2.29.0) and it continually tells me the hardware is not supported.  WHAT ELSE DO I NEED???? 

A:EliteBook Folio 9480m and WiDi

1) Make sure that your wireless is turned on.2) Do a search on your system from Intel Widi.3) Open the software and search for Widi enabled devices.4) Connect..

1 more replies
Answer Match 73.5%

I have a HP Dock Connector to Ethernet and VGA Adapter (http://store.hp.com/UKStore/Merch/Product.aspx?id=G7U78AA&opt=&sel=ACC)  that I use to connect my laptop to an external monitor (HP ProDisply P221) and the wired network. I now want to connect a second monitor (another ProDisplay P221) to my laptop. What are my options? I don't want to buy a full docking station. I read somewhere that a VGA splitter cable would not be useful as it simply duplicates the same display as one sees on the first monitor. I have an HDMI port available on my laptop. Can I use this port with an HDMI to VGA cable and connect the HDMI-to-VGA output to the second monitor? Will this give me a continuous (and NOT a duplicate display)?Thank you for your help.

More replies
Answer Match 73.5%

Hi Just bough this laptop plus a Samsung v-nand ssd 950 Pro M.2 (nvm express) 512GB to put in it. But the laptop does not seem to see the new SSD. Is there anything I need to change in the bios to make it visable or is it not compatible?  I was advised that it was as these laptops are very flexible.

More replies
Answer Match 73.5%

Is it possible to upgrade the RAM and the SSD in HP EliteBook Folio 1040 G1 (G7U14AV)?If yes, could you please advise on compatible RAM and SSD modules that may be used for that purpose.Thank you very much in advance for your time and attention!

A:HP EliteBook Folio 1040 G1 - RAM and SSD upgrade

Hi Detelin Elitebook Folio 1040 G1 ships with 4 GB soldered down memory and one memory slotmemory can be upgraded to 8 GBBelow is the memory specDR3L SDRAM (1600 MHz, 1.3v) Below SSD  drives are supported Solid State DriveSATA 6 Gb/s 128 GB* Solid StateSATA 6 Gb/s 180 GB* Solid StateSATA 6 Gb/s 180 GB* SED Solid StateSATA 6 Gb/s 256 GB* Solid StateSATA 6 Gb/s 256 GB* SED Solid State RegardsHappy2help




I am HP Employee

2 more replies
Answer Match 73.08%

The tittle says it all. Has anyone tried SSD's in the WWAN slot? If yes, what brands etc? Thanks

More replies
Answer Match 72.66%

Is it possible to install an IPS 1920x1080 display into HP EliteBook Folio 1040 G1 (G7U14AV)? If yes, could you please advise on compatible screens that may be used for that purpose?   Thank you!

More replies
Answer Match 72.66%

hi,i have folio 1040 G2 ( f6r39av ) and i want to know do i have nfc & sim card in my model or its dummy slot  best regards.

More replies
Answer Match 72.66%

Hi,

I have a 2 month old HP EliteBook Folio 9470m laptop. The mouse pad used to work, but it no longer does. I went into Control Panel, Mouse, and Device Settings and everything is enabled correctly. Any help is greatly appreciated.

Thanks

A:Mouse pad on HP EliteBook Folio 9470 not working

I apologize, I meant Touch Pad, not Mouse Pad

1 more replies
Answer Match 72.66%

My mousepad on my HP Elitebook Folio 1040 has stopped working. An external mouse works fine. System indicates that my mouse drives are working fine. Suggestions?

More replies
Answer Match 72.66%

As said in the title I  bought a new EliteBook Folio G1 and it can be chargeed onlyt hrough one port. If I connect power adaptor to one port it cahrges and there's no reaction if I connect it to another port. Is it an expected behaviour or do I need to do something? I have no other usb-c adapters to test if other port is responsive to anything.

A:EliteBook Folio G1 can be chargeed onlythrough one port

Hi, It has only 1 charging port isn't it ? Regards.

1 more replies
Answer Match 72.66%

I am looking for a device to be able to connect my Elitebook with two monitors 1) external HP monitor (ProDisplay P221) and 2) HP Compaq LA2405x. I notice the Elitebook does not have a port for connecting external ethernet cable as well. What would be my best option to 1) connect with two monitors 2) LAN and 3) keyboard, mouse, usb sticks etc?I found the HP dock  connector suitable but appears very basic (connects only vga and ethernet). Docking stations such as this and this appear to do the job but I could not find Folio 1040 G3 in the list of compatiable products. Would you be able to point me to the correct product that is compatiable with Folio 1040 G3? Thanks in advance.

More replies
Answer Match 72.66%

Help, I restored to factory default and windows is now gone.  How to i get it to reload windows using a usb?  i cant figure it out.  

More replies
Answer Match 72.24%

Hi! I recently bought a new laptop, i'm very happy with it and it works fine! Although, now i need to access the BIOS Password, something that the previously owner dont recall setting ( A School ) Does anyone know any way to reset/recover the BIOS password to this model, without buying a new motherboard/BIOS Chip or ''Contact HP Support, because they probably need a proof that it's not stolen?I didnt get any receipt from the School that they've bought it, Anyone got any ideas?

A:HP EliteBook Folio 1040 G1 BIOS PASSWORD FORGOTTEN

Hello @OskarB98? Welcome to the HP Support forum. I am afraid that there is no other options other than HP Support for business. Most business class notebooks (including yours Elitebook and Probook) have better security. You will have to contact HP Support for assistance on removing the password. Here is how >> http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html>> http://www8.hp.com/us/en/contact-hp/business-support.html HP Business support should be able to send you a customised SMC.bin file and instructions which you can use  to reset the password. I am sure they do not need any kind of proof - just be somewhat pushy. In order to generate this BIN file they will need your serial number, product number, UUID, etc... found in the startup menu (F1) .  Hope this helps. Let me know if you face any issues.

5 more replies
Answer Match 72.24%

Hello!Function keys fn+F4 (display scrren 1 or 2/ both screens...)/F5/F6 (light) doesn't work. However fn+F1/F3/F8/F9 (sleep and sound) work.Rewrited Chipset and Input devices drivers. Doesn't work anyway. Please help.

A:Function Keys Fn+F4/F5/F6 EliteBook Folio 1040 G3 doesn't wo...

Fixed

2 more replies
Answer Match 72.24%

Dear community, I recently bought a brand new HP EliteBook Folio 1020 because it's officially given as supported by Ubuntu OS. So after installing this system, I discovered that the Alps Forcepad is not fully supported by Linux. Basically, the mouse and click is working, but MultiTouch features are not working at all. I mean that my old EliteBook 8460p supported the two finger scrolling perfectly with the Synqptics drivers, but unfortunately, this is not the case for this new computer. After some research, the problem comes from the psmouse module, the touchpad is detected as a generic PS2 mouse. some Google research give me some third party project to give better support for Alps device like https://github.com/he1per/psmouse-dkms-alpsv7, and while the modules seems to be compiled corrected and then finally detected as a Alps device, the multitouch feature still not working. Is there any patch for psmouse that can be provided in order to support the muti touch feature, at last the two fingers scrolling, this is the minimum for having a decent usage of the applications. Thank for your help and best regards Obitwo.

A:MultiTouch issue with Ubuntu and EliteBook Folio 1020

That git project you're trying to build is for an old Linux Kernel (3.13). Firstly it will not build with any recent kernels becuase the source functions/logic have changed too much.In Linux 3.18 support for Forcepad was added in the drivers/input/mouse/synaptics.c file. But this supports the HP 1040 Forcepad. The HP 1020 uses another (perhaps newer) model of Forcepad. I too am desperately looking for a solution..

7 more replies
Answer Match 72.24%

Hello Everyone, We have a Folio 1040 G1 running Windows 7 (64-Bit) and the mouse pad has stopped working in windows. If I boot into the BIOS then the mouse pad works there. So I've uninstalled and re-installed the Synaptics software/drivers (sp75235.exe)   and still no luck. Does the synaptics rely on other Windows 7 components that I may have to repair/reinstall? Thanks in advance.

A:EliteBook Folio 1040 G1 - Mouse Pad not working in Windows 7...

Although if could be a h/w issue, you mention the touchpad works within the BIOS to point around the menus. I would encourage you to run HP SDM (www.hp.com/go/sdm) and update all hardware drivers and BIOS (BIOS needs to be done by itself). That should help with your issue.  Do not install any other software suggested by SDM unless you know you use that particular tool

1 more replies
Answer Match 72.24%

I have always had trouble getting this laptop to recognize what I plug into the USB ports, but usually could get it pick up what I plug in if I tried the different ports several times. At the moment, I'm trying to get the computer to recognize a GoPro 4 Silver when I plug it in. I can get the device to charge, but the computer doesn't seem to recognize it. I troubleshooted on the GoPro side, and all is in order there. I updated the BIOS last week, and today updated everything that said "USB" in the list of driver updates.  Running out of ideas - please help! Thanks so much!-Ann  

More replies
Answer Match 72.24%

Hello, the EliteBook Folio G1 (2016) allows the choice between MS Precision and GlidePoint. The problem described below occurs on both driver versions. (Please also note that I have configured *all* settings (on all 3 locations where mouse settings can be configured), and I did so in a way that rules out that the problem is a result of misconfiguration. Bios, Windows and Touchpad drivers are up-to-date.) Problem: When I try to move the cursor just a little bit (which is a very frequent action in everyday computer usage in general (e.g. cursor positiong, checkboxes), and with certain applications (imaging) in particular), there is no response until I have moved my finger over the touchoad a few millimeters (!). This is very annoyng -- it is impossible to do precise operations. In particular, no such issues exist on my other notebooks. I guess it's some kind of protection so no movements are done when accidental touching the touchpad. However, unlike the "prevent-movement after typing"- option, there is no user-visible setting that would allow the user to disable this annoyance. I am actually considering sending the computer back. It is ironic because this is anything but "Precision". (All the other features and behavior of the touchpad are quite good, btw).  Request: Please forward this problem to your developlemt/software team so they can check whether this can be changed, and then please provide new drivers/etc. They should check wheth... Read more

More replies
Answer Match 72.24%

I have always had trouble getting this laptop to recognize what I plug into the USB ports, but usually could get it pick up what I plug in if I tried the different ports several times. At the moment, I'm trying to get the computer to recognize a GoPro 4 Silver when I plug it in. I can get the device to charge, but the computer doesn't seem to recognize it. I troubleshooted on the GoPro side, and all is in order there. I updated the BIOS last week, and today updated everything that said "USB" in the list of driver updates.  Running out of ideas - please help! Thanks so much!-Ann  

More replies
Answer Match 71.4%

We started to deploy about 20 HP LT4111 WWAN Mobile Broadband Modules to our HP Elitebook 840 G1 laptops. The deployment has not been going smoothly and hopefully someone here can assist. Some of these laptops have been working with zero issues while others have been having the issue listed below: Sporadically, these laptops have been 'losing' the WWAN module. The Mobile Broadband option disappears from the Network Connections in the System Tray, the WWAN module doesn't appear in Network Adapters, and the WWAN module doesn't appear in Device Manager (no errors in Device Manager also). Some temporary fixes we've tried that sometimes work; restarting laptop, installing Windows Updates that are pending, updating to the latest Bios from HP's Drivers site, updating to the latest Chipset, reinstalling HP LT4111 drivers, etc. The Bios/Chipset updates may have fixed it for some of our users but the problem has returned for others. The HP LT4111 drivers that we're using are from HP's Elitebook 840 G1 drivers site.Sierra Wireless HP LT4111 Gobi 4G Drivers 5.0.1312.4027 Rev.A 13Jan2014SIM card is Verizon Wireless The only other more recent drivers I could find is this: http://h20564.www2.hp.com/hpsc/doc/public/display?docId=emr_na-c04633233&sp4ts.oid=5405360 . We haven't given it a try because we are using Verizon Wireless. I have a feeling there's some sort of driver/firmware that we need to install. Can anyone suggest anything... Read more

More replies
Answer Match 71.4%

Hi i have a Elitebook Revolve 810 G3 with Windows 10 (64bit). In the manual it says it can sypport a wwan module. so i bought one, a HP lt4112 LTE/HSPA+ Gobi 4G Module (Huawei ME906E) as in the manual it says it suuport it. but when i start the computer up evry  time it come up wiht af error message that says the computer have detected a new wwan modul and it is not supportet, and come with this error wwan modul id (703). I have tried to installe evry dirver for the computer form HP page and tried to run HP support assistant, with no solution to the problem. can any body help. th.

More replies
Answer Match 71.4%

Hello, on the German HP website, it's possible to order the new Folio 1020 with Skylake processor.  My question: I'm currently in Germany so I am thinking of ordering it, but I would like to know if HP will provide additional models: Currently, only these models are on offer:- 4k touch with 6y75- FHD antiglare with 6y54 I.e, there is NO 4k antiglare, and there is also NO antiglare with 6y75. I prefer 6y75 with antiglare, and if possible 4k antiglare.  I would like to know if HP plan to release a 4k antiglare version, and also if there will be 6y75 models with antiglare (be it FHD or 4k). Should you not know of any such plans, I would like to ask you to forward to the developers of this model that there surely is a demand for m7 antiglare models, and presumably also a 4k version. Thank you!   

More replies
Answer Match 58.38%

I bought X 260 yesterday and Lenovo on line stored confirmed model no 20F5A050IG has a tray for simcard and once loaded will connect .I was looking for WWAN card in control panel and donot  find any though WLAN is specified . Rechecked with sales team who confirmed again what they said earlier . Can some expert tell me how to find out whether WWAn card is fixed and activated and the model name to find whether it will support LTE 4 G Thanks

More replies
Answer Match 58.38%

I have hp compaq 6910p laptop. This laptop has a sim card slot. I have a vodafone simcard, Now I just want to establish internet connection through this. 

More replies
Answer Match 57.54%

Hello HP I have a problem with my new WWAN card which is Ericsson HSPA+ 5550I have installed the card on my laptop then windows 7 figured it out and i could install its drivers normally.Then after a restart attempt the laptop says the the card is not supported and system disabled it with error code 703 and asks to hit Enter in order to continue booting. My question is 1- Why the laptop refuses to enable my new card and why it figured it the first time after installation then disabled it with the first system restart? 2- How can HP help me to solve my discrepancy as I dont want to lose my money spent on the card that was already purchased and opened (Which is not acceptable at all) 3- I hered from a friend that Only HP could enable my card with some how (might be a patch to a bios or somthing else)  Thank you in advance for your soonest reply on my message. Regards Loay Taher Loay Taher

A:WWAN Card is disabled

Hi, Is it supported on your machine and in your country ? Please check Technology/Operating bands on the following link:        http://h20564.www2.hp.com/hpsc/doc/public/display?docId=c03374369 Regards.

1 more replies
Answer Match 57.54%

Can anyone say if I purchased the Sierra em7345 card for my x1 Carbon, which carrier (in USA) will I have to get a service plan with? Can It work with any carrier?

A:X1 Carbon 3rd Gen WWAN Card

HelloIt's simpler to answer about carrier and access mode (LTE, 3g) you prefer as this modem supports dozen of the US operators as well doesn't support a big part of them, including market leaders like Sprint, or supports partially (i.e.not every frequency band the carrier operates in). Also, not every operator's network covers entire US area.

3 more replies
Answer Match 57.54%

Can an X240 laptop have both an M.2 SSD and a WWAN card simultaneously installed?  Or is there only a single M.2 port such that you can only have one or the other? Also, if you buy an X240 that comes from the factory with an SSD, is the factory SSD an M.2 SSD, or a 2.5" SATA3 SSD? Thanks.

A:Can x240 have both an M.2 SSD AND a WWAN card?

Read the PSREF for x240 options:SSD / SATA 6.0Gb/s, 2.5" wide, 7mm high, removable, upgradableDouble-sided M.2 SSD, via M.2 Card slot, exclusive with WWAN cardSingle-sided M.2 SSD, via M.2 Card slot, exclusive with Smart Card readerSo x240 can be configured even with 3 drives simultaneously:- 2.5" SSD or HDD- m.2 SSD- m.2 cache SSDWWAN card could be installed instead of the 2nd m.2 SSD, seems PFREF has a fault, look at the HMM for confirmation.If you purchase x240 from the shop.lenovo there is a couple conditions:- in order to get 3rd m.2 slot and cache SSD you should choose basic model with HDD. System Expansion Slot for the cache m.2 SSD will be added automatically; - or choose the model with 2.5" SSD. In this case you should add Smart Card Reader which could be equipped with 3rd m.2 SSD slot. But it's not all - you should find on aftermarket or purchase from Lenovo service center adapter and cable for the 3rd m.2 SSD youself. Look at x240' HMM and fru_bom file for details.Note cache m.2 SSD from Lenovo has a small capacity, so you should replace it to your choice. The only limitation is the formfactor - it should be single-sided 22x42 mm to fit into the slot. So the nomenclature and capacity are limited.

7 more replies
Answer Match 57.54%

I bought a Sierra EM7355 card for my 3rd gen Thinkpad x1 - according to http://www.thinkwiki.org/wiki/Category:X1_Carbon_(3rd_Gen) but it doesn't work when I plug it in (won't boot up). Which card do I need? Is it the EM7345?










Solved!
Go to Solution.

A:Which WWAN card do I need in a 3rd gen carbon x1?

Hello, genealogyxieYou are right, only Sierra em7345 (LTE/3g) and Ericsson n5321 (3g) wwan modems are compatible with x1c gen3. Note, they must have Lenovo FRU p/n, 04X6014 and 04W3842, respectively.em7355 (Gobi 5000) isn't in the compatibility list.

1 more replies
Answer Match 57.12%

I tried Windows 7 RC on my Lenovo T61p. I could not get my Sierra Wireless Broadband card working. It did not seem to have a driver that worked with Windows 7.

Has anyone been able to get that working? Does anyone else have this card and also have problems?

A:Drivers for Sierra wwan card?

Hi,
I'm experiencing the same problem...
It seems that the PCI to USB Hub drivers of the IBM hardware is not compatible with Windows 7 system. I think the solution is replacing the card or wait to October 22nd hopefully it will be resolved with the offical version.
If you found any other solution I'd love to hear,
Thanks,
Eran.

2 more replies
Answer Match 57.12%

My P40 yoga is a NoWWAN version, and I want to replace the bottom cover and install a WWAN card. Are there any WWAN antennas already installed, so I can just put on the EM7455 card and SIM bracket then it will work? Because the hmm manual doesn't show any difference between WWAN and NoWWAN about antennas in LCD FRUs paragraph? I wish it will be true.

More replies
Answer Match 57.12%
Answer Match 57.12%

hii need to increase my Helix first gen memory. I want to install a second msata SSDthere are 3 cards installed on Helix:-msata ssd-wireless card-3g card (WWAN) i want to remove the 3g card (WWAN) as i do not use it. As you can see on https://support.lenovo.com/br/pt/documents/~/media/Images/ContentImages/h/helix_wlan.ashx It seems like the 3g card is attached via cable (not directly).What is the name of this cable? is there a way to connect this cable to a msata ssd card or some type of adapter including a microSD slot or something like that? thanks

More replies
Answer Match 57.12%

I bought EM7345 WWAN card from ebay, and have installed it in my X1 carbon (20BS type), the device is not getting recognized by my machine and after a lot of reading, I found the issue to be incorrect VID (0000) and PID (0002) on the card, does this mean this card is bricked and cannot be recovered? the card shows up as unknown usb device in device manager, before I return the card I want to check if there is any way to correctly re-initialize/re-flash this card, I found that this card will not be supported by Sierra Wireless so posting in lenovo forum. please help or point me to right support personnel.

























Device Manager.jpg ?175 KB

More replies
Answer Match 57.12%

I am installing an EM7455 WWAN card in my P70. The User Guide states that the SIM used by the system is a Micro-card. When I called Verizon Wireless to obtain a 4G-LTE card, they could not find the P70 in their database. However, they said they knew the size and shipped me a SIM card. Unfortunately, it was the incorrect SIM-card size (apparently there are multiple) so I have to obtain the correct card from a Verizon store when the WWAN arrives from China. The model number of the card needs to end in 3FF-A. It would have been really convenient if the Verizon SIM card was orderable on the Lenovo website at the same time as I ordered the EM7455 from the Accessories storefront.
 
 

More replies
Answer Match 57.12%

Unfortunately the Ericsson F5521gw W7 driver which worked for W8.1 doesnt work any more on W10. Is it possible to find a WWAN card for the X220 which would work in W10?










Solved!
Go to Solution.

A:X220 - Whitelisted WWAN card for W10

HiOfficially, win10 doesn't support f5521gw wwan card and its upgrade on the SandyBridge based laptops:https://support.lenovo.com/us/en/documents/ht103535Another x220 whitelisted wwan card for European networks is mc8355, it's in the list above too.Who knows what'll happen in the future.

7 more replies
Answer Match 57.12%

Hi, I have purchased my laptop with WWAN card upgradable, which as I read means that a WWAN can be installed, in order to have access to mobile networks. Which WWAN devices are supported by X250 ? Can I purchase it and install it myself without voiding the warranty?

More replies
Answer Match 56.28%

Hello, Can I buy a WWAN card (like Qualcomm Snapdragon X7 LTE-A (Sierra Wireless EM7455) to add to my note book (x1 carbon 2016)? Thank you

More replies
Answer Match 56.28%

Hi all, I am running Windows x64 on my Dell Studio XPS 1340. I recently plugged in a (Ericsson) Dell Wireless 5530 Internal WWAN Mini Card HSDPA 7.2 Mbps in. This card has a GPS function. Although I could install all the drivers, where broadband modem worked, no errors in Device manager, the GPS could not fixed the signal (I ran it in clear sky open air for about half an hour).

Does somebody has the same problem, and how to get the right driver and/or configure correctly this device? Thank you

A:Driver to enable GPS on WWAN 3G 5530 card

  
Quote: Originally Posted by thangbom


Hi all, I am running Windows x64 on my Dell Studio XPS 1340. I recently plugged in a (Ericsson) Dell Wireless 5530 Internal WWAN Mini Card HSDPA 7.2 Mbps in. This card has a GPS function. Although I could install all the drivers, where broadband modem worked, no errors in Device manager, the GPS could not fixed the signal (I ran it in clear sky open air for about half an hour).

Does somebody has the same problem, and how to get the right driver and/or configure correctly this device? Thank you


Maybe something with the antenna?

9 more replies
Answer Match 56.28%

Hi there, I want to upgrade my wlan-card to an ac-model. As there are still no ac-cards on the bios-whiteliste, my question is if a wlan-card (mayby with a taped pin 20) would work in the wwan-slot. As I heard there where a few older models with this possibility. Does anyone know about the T530? I don't want to buy a new computer just to use ac-wlan  Best regardsstanly

A:T530: WLAN-Card in the WWAN-Slot?

Hello, stanlyYou wrote:> my question is if a wlan-card (mayby with a taped pin 20) would work in the wwan-slot. it's impossible due to PCIe bus lanes absence in the wwan slot.

3 more replies
Answer Match 56.28%

Hi, rcently had a drive crash after the fan stp working, replace the fan&drive and install a fresh copy of win7 32bit. I have a problem with the wwan card & drivers. Please help by providing the description and drivers to operate this wwan card (2723a-undp1) I cannot see any un recognize device in the device manager. Thank you,Isic

A:how to install the wwan card - pavilion dv3 2090ej

Hi: It is very possible you need to install the HP Connection Manager software. This package provides the HP Connection Manager for the supported notebook running a supported operating system. File name: sp53394.exe If your WWAN card was turned off by the connection manager or wireless assistant software, it will not show up in the device manager until you install the software and turn it on.

2 more replies
Answer Match 56.28%

Hello, Can I buy a WWAN card (like Qualcomm Snapdragon X7 LTE-A (Sierra Wireless EM7455) to add to my note book (x1 carbon 2016)? Thank you

More replies
Answer Match 55.86%

Dear All Lenovo forum moderator.Please help me.Im from malaysia and owner of lenovo ideapad B460.I realize my laptop have sim slot.But it not working when i insert my sim card.I read a lot of people face the same problem.But this forum just giving bloody pieces of information.Please feedback to me:1. Do sim card slot at lenovo b460 canwork or useless??2. If useless why u put the bloody sim card slot there??3. what i need to do to make it working??4. If i need WWAN Card as i read at other post where can i get it and what is the spec??5. Why dont u all make a video toturial to use this bloody sim card slot??6. Tell me what is the requirement (driver, software etc) to make it working?? Please use technology lenovo forum moderator,There is so many post here but all post just a piece bloody information.All of the moderator like kindergarder student.Cannot completely answer all of consumer issue here.Thanks!!!

A:Lenovo B460 Broadband Driver and WWAN Card

Dear Daniel,
 
Welcome in lenovo community,
 
Could you please send us your laptop serial number in a Private Message, so that we can check your laptop specifications.
 
Regards,
Joseph

9 more replies
Answer Match 55.86%

Hello! I recently aquired a Thinkpad Helix 3698-4su, and while it didn't originally come equipped with a WWAN card I'm keen to add one, specifically something like the Gobi5000 (Sierra Wireless EM7355) work with my gen 1 Helix or will the Bios block it? Also, it has a SIM card tray, and I'll be adding antennas, do I need any additional parts? Sim card reader or is that already in there (I plan to open it up and find out none the less, but a heads up would be great!). Thanks in advance for the assitance.

More replies
Answer Match 55.86%

I have two pci-e cards for my wwan, neither are recognised or detected. It says they there isn't a cellular device installed when going through the bios.

I have the A08 version bios.

Any other information that may help?

I have the antennas for the device.

UPDATE: It was recognized after a few restarts.
 

More replies
Answer Match 55.02%

Hello, hope someone can help.
just bought an option GTM378 internal mini pci wwan card to go in my Dell D420. on loading the driver from option it is not being recognised by the notebook......it is being seen as other device in device manager. It should be compatible....not sure if its a bios issue? any help greatly appreciated
 

A:Option GTM378 wwan card not recognised on a Dell D420

Sounds more like a driver or USB issue.

Did you try the same device and driver on a different computer to see if it works there?
 

3 more replies
Answer Match 55.02%

Hi all, Repost here folowwing advise from HP support (original post here - http://h30434.www3.hp.com/t5/Hardware-Upgrades-Replacements/upgrade-wwan-un2430-card/m-p/4213726#M40... ) to the existing wlan card in probook 6570b added WWAN un2430 Sierra Wireless Gobi 3000 MC8355 card. All drivers in place (used from HP site 1.0.45.0 for un2430):- HP un2430 Mobile Broadband Module Modem- HP un2430 Mobile Broadband Module Diagnostics- HP un2430 Mobile Broadband Module NMEA- HP un2430 Mobile Broadband Module USB Deviceexcept one:- HP un2430 Mobile Broadband Module USB Device and hardware ids is "USB\Vid_03f0&Pid_371d&MI_06"(result almost same for 6560b) When tried to run HP connection Manager (4.7.4.1) i see permanent "device is initializing" message and nothing happend. System win 7pro 64bit Appreciate if someone can guide what else should be done\installed to get it into working state.

A:Upgrade wwan un2430 card in Probook 6560b\6570b

HP support! Any comments on the issue? Thank you.

4 more replies
Answer Match 50.82%

Can somebody help me with the Drivers / Softwares which would enable me setup the SIM card on my EliteBook 840 G3  , running on Windows 8.1 - I searched through but could not get any instructions for Windows 8.1 - HP connection Manager is not compatible with 8.1 - which would have enabled me to do the config. Any help is really appreciated !!

A:Help in Setting up SIM Card on my Elitebook

Hi, Did you buy this option with your machine ? If yes, do you know what is the WWAN card on your machine ? It MUST have a WWAN card to be able to use SIM. SIM alone won't work. Please check Device Manager (a) Go to Device Manager,(b) Expand Network adapters There are few items, one item must be one of     HP lt4120 Qualcomm® Snapdragon X5 LTE Mobile Broadband Module     HP hs3110 HSPA+ Intel® Mobile Broadband Module If yes again then which one ? If no, your machine does not have WWAN card. Regards.   

1 more replies
Answer Match 50.82%

I have recently bought an Elitebook 820 G3, which has a built-in SIM card slot. I've successfully inserted the Virgin Micro SIM from my mobile phone, but it doesn't work. I took the advice of this forum to download the mobile broadband drivers, which was sp74017.exe, but when I tried to install it I got messages to say it was already installed, so I cancelled the install.  I've searched in the list of available wireless sources, but it is not listed. I know it works as a broadband device, as I also have a T-Mobile 3G dongle. I've put the SIM card in this and it works fine. I was hoping, however, to avoid having to use one of the two USB ports for the dongle and to make my laptop a little more streamlined by using the built-in SIM card slot instead. How can I activate this siim card?

More replies
Answer Match 50.82%

Hello, I see a SC slot on the left side of my Elitebook 850, and another slot on the rights side, which seems to have a thin metal card in it which won't move. Or maybe it's just a metal strip in the opening.  Is there an SD card slot in the Elitebook 850? Both slots look wider than my SD card. Is it possible to use my SD card with my notebook?











Solved!
View Solution.

A:SD Card Access Elitebook 850?

The seller send me a photograph of the well hidden SD Card slot. It is on the right side below the metal frame in the black plastic. The cover is of the same black plastic. It opens by sliding it sideways. Glad to be able to see my photographs now.Spoiler (Highlight to read)Spoiler (Highlight to read) No idea what this spoiler is for, and don't know how to edit it out. All I wanted was add a smiley. : )  No idea what this spoiler is for, and don't know how to edit it out. All I wanted was add a smiley. : )  

7 more replies
Answer Match 50.82%

Hey there! This is my first post here, so bear with me   We recently swapped out our EliteBook 8470p and 2170p's that had it's sim card slot behind the battery for use with the mobile broadband module (at least if i remember correctly for the 2170p).But now, on the 820 and 840 G1's I'm unable to find this. Shouldn't it be somewhere? I mean, how else are my customers going to use the mobile broadband module?  Thank you.











Solved!
View Solution.

A:Sim card slot on the EliteBook 820/840 G1

With additional eyes from a couple of my colleagues we found it. I'm attaching a screenshot of the sim card slot on the 820. Maybe it will help others  It was under the battery on these models as well, but with a barely visible SIM marking.  

4 more replies
Answer Match 50.4%

I need HP support. I want to know can i run my HP 8560w by just removing my faulty NVIDIA Quadro 1000m rather than replacing it with the new one. As per my knowledge this shoud run on built in gpu, shared graphic memory even in the absense of external graphics card.

More replies
Answer Match 50.4%

If I rememer correctly I had a HP made program on earlier Elitebiook models with SIM-slot and where I could send SMS/MMS from.I can't find anything for the 840/Win81. Anyone knows if such exists?

A:Elitebook 840 G1 with SIM-slot/card - sending SMS/MMS?

I have exactly the same problem in Windows 10 too.In Windows 7 there was a HP software for SMS reading and sending but I can not find any solutions in Win 10. Is there any way to get or send SMS in Windows 10 on my HP Elitbook 840 G1 laptop?

2 more replies
Answer Match 50.4%

I have a HP Elitebook 8530w that when the wireless card is turned on it will hang up for 10 minutes or more before you can use it. When the wireless is turned off it works with no problem. I have had one laptop do this already and HP said it was the module on the system board and sent me a replacement. I got the new one and it's doing the same thing. Any suggestions would be greatly appreciated.
 

A:HP Elitebook hanging up when wireless card is on

Forgot to mention that I have alread uninstalled / reinstalled the driver and to no avail. Device Manager looks good and says my card is basically functioning properly.
 

1 more replies
Answer Match 50.4%

Im going to buy a HP Elitebook 745G2 with a AMD RAdeon R4 as video card i have 3 question:  Can i install in that notebook a dedicated video card with 1 or 2 Gb of memory? Wich model of video card fits for that notebook? also : how many HD slot there is inside?i would install in there an SSD as system disc, and add an Sata HD but i dont know if there is enought 2,5" slot

More replies
Answer Match 49.98%

Hi! I got a few years old HP EliteBook 8540w and I bought graphic card Radeon r9 270x. Is there any possible ways to connect the graphic card to my laptop? Tnx in advance!

A:Upgrade my HP EliteBook 8540w graphic card

Hi, Is this the one ?    http://www.anandtech.com/show/7503/the-amd-radeon-r9-270x-270-review-feat-asus-his No way you can use desktop video card for laptop internally even the card in your laptop is replaceable (yes, your machine, not all laptops). If you wish to connect this card, please try a very hard way:      http://www.pcworld.com/article/2984716/laptop-computers/how-to-transform-your-laptop-into-a-gaming-p... Regards.Note: I have not tested this and have no plan to test this with my pocket money.

1 more replies
Answer Match 49.98%

Hi FolksI have a HP 8540w elitebook, with the Nvidia Quadro FX 880M, Win 7 x64 Pro, Core i7 620M.My question is: is it possible to upgrade the graphics card to a Nvidia Quadro K1100M or K2100M?At the level of standards connector boards and architecture seems everything is compatible. Standards of PCI-E 2.0 and 3.0 write compatible in both directions. But I have heard that HP as it blocks the BIOS setup other devices if they are not supplied by the plant. is this true? If so then it turns out that the maximum that you can put it FX1800M he enters one of the options set .. Or perhaps take K1100M / K2100M from new generations of HP 85XX, or can be of laptops from other manufacturers ?? Another alarming fact that K2100M consumes 55W, while the card installed HP in particular FX1800M consume 45W. With the cooling system is quite clear that to do, but is there enough electrical power?Thank you.











Solved!
View Solution.

A:Upgrade Graphics Card on HP Elitebook 8540w

1. The memory simply downclocked and is running at 1333 speed.  2. There is no video card whitelist but you have to be really careful with MXM video cards. Be sure the heatsink is in the same location as the original and you have the same kind of MXM card; i.e the insertion edge is the same. If all that is true you can swap out video cards but it is a major job. 

10 more replies