Tech Problem Aggregator

Samsung Galaxy S6 No longer recognized by Windows 10

Q: Samsung Galaxy S6 No longer recognized by Windows 10

A month ago, I was able to connect phone via USB to both HP notebook (Envy) and HP Desktop (Pavilion 500-070) and transfer photo and video files from phone to computers and vice versa.

Don't remember if it started after an update, but now neither computer recognizes when phone is attached via USB. Tried all USB ports; all ports work fine for other devices.

On phone with Samsung Tech for 70 minutes. Said problem was with computers. Performed Troubleshooting solution (solution was not described by Windows Troubleshooting function rebooted; phone still not recognized.


Despondent and Depressed in Des Moines

thanks for any help

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Answer Match 92.82%

When I connect my phone to my PC through USB cable it doesnt work. There is no device shown. Ive tried to uninstall the the driver, and then install again. Windows will install the driver, but after while it stops working, and I cannot get to it at all. My OS is Win Pro 64bit.
Can anyone help please???

A:Samsung Galaxy S4 not recognized when connected via USB port

Installing windows media player helped me in a similar matter.

2 more replies
Answer Match 85.68%

I am using window 7 32 bit .when i connect my samsung galaxy to the window windows unable to copy files from galaxy. Every time it says device attech to the system is not function . And in other pc it works good.    i installed new window.

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Answer Match 78.12%

Hi all, hoping some windows people can help as the Android people cannot so far, this is a PC problem. thanks for looking

Essentially my phone cannot connect with my computer, it's not the phone, as it will connect quickly and easily to a laptop running XP Pro and a desktop running Windows 7 32 bit.

I have a Intel 2500K on a ASUS P8P67 B3. When I turn the phone to USB Mass Storage mode (making the unit into 2 flash drives one internal and one called external which is my 32gb microSD card) and plug it into my computer I see 2 removable drives, say G and H - neither can be accessed and I get "please insert disk" when I try.

When I plug it into the other computers I get 2 removable disk "Autoplay" pop ups and there's an option to view folders, I never get that with my machine.

So, should I be resetting USB ports, or looking into windows autoplay settings? I'm not a pro

A:Please help - Windows 7 64 with Samsung Galaxy S2 LTE

make sure you have the right samsung drivers installed on your computer

4 more replies
Answer Match 77.28%

Hey guys ,

Loving this forum so far some great threads,

Ok after recently installing 8.1 and installing Kies 3 for my S3 Ive been checking my event viewer and seeing the below error consistantly , googled it but no real joy , any ideas ?

The device GT-I9300 (location (unknown)) is offline due to a user-mode driver crash. Windows will attempt to restart the device 5 more times in its own process. Please contact the device manufacturer for more information about this problem.

Ive checked the drivers unistalled and reinstalled removed kies 3 and reinstalled but still showing.

A:Windows 8.1 And Samsung Galaxy S3 Issue

Originally Posted by DeskTopGeek

Please contact the device manufacturer for more information about this problem. their way of saying, "uninstall because it ain't gonna work and wait for us to fix it for 8."

Of course, that's only if you've already been trying the latest.

10 more replies
Answer Match 77.28%

Ok I have done everything possible to my computer short or hitting it with a large rock until it dies to fix the sudden bsod's that say there's a problem and Windows shut down to prevent damage
Enter my new Verizon Galaxy S4 running Android 5.0.1 can somebody explain to my why my telephone is more reliable than my computer


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Answer Match 77.28%

Ok I have done everything possible to my computer short or hitting it with a large rock until it dies to fix the sudden bsod's that say there's a problem and Windows shut down to prevent damage
Enter my new Verizon Galaxy S4 running Android 5.0.1 can somebody explain to my why my telephone is more reliable than my computer


More replies
Answer Match 76.44%

I have tried installing the Windows 7 drivers and many other drivers that i found, got and other solutions, such as installing Samsung Kies, but no luck. I cant run adb or anything for the mobile, on my Windows 8 PC. If someone knows Samsung Galaxy S GT-i9000 drivers for Windows 8, that work, tell me please. Thanks.

A:No Drivers for Samsung Galaxy S GT-i9000 Windows 8

Have you checked out the Samsung Windows 8 upgade video:
Support - All-in-One PCs DP700A3B | Samsung All-in-One PCs

5 more replies
Answer Match 76.44%

I've used multiple usb hook-ups so I know its not a bad cable. I've tried searching for the device/ adding it manually nothing will work. I've also tried using different USB ports, no luck. Need help from somebody smarter than I!!


A:My windows 8 PC won't detect my samsung galaxy s2 skyrocke

Did you install the drivers for your phone?

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Answer Match 69.3%

My Samsung Galaxy Tab 2 had an update yesterday & afterwards my trash can disappeared.

HTech Support Guy System Info Utility version
OS Version: Microsoft Windows XP Home Edition, Service Pack 3, 32 bit
Processor: Intel(R) Pentium(R) 4 CPU 3.00GHz, x86 Family 15 Model 4 Stepping 3
Processor Count: 2
RAM: 2037 Mb
Graphics Card: Intel(R) 82945G Express Chipset Family, 128 Mb
Hard Drives: C: Total - 305234 MB, Free - 149319 MB;
Motherboard: Intel Corporation, D945GNT
Antivirus: AVG update module, Updated: Yes, On-Demand Scanner: Enabledow can I resurrect it?

A:Samsung Galaxy Tab 2

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in vista i used to connect my phone (samsung galaxy ace) for music, files, etc. now i tried to do so but it wont work. on the taskbar it says 'safely remove hardware and eject media' but when i go onto my computer its not there. i don't know how to fix this because it used to work perfectly before on vista but not any more.

any help is much appreciated

thanks !!

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Answer Match 67.62%

Hi all,

after trying for several months to speed up my PC with help on this forum I eventually had to resort to a complete re-install of Windows XP. I have since re-installed HP Image Zone and though I have no problems in transferring photos from my camera's SD card by plugging it into my HP 2575 printer I cannot transfer pictures from my Galaxy SII any more. I have tried to connect the phone to the printer by USB cable but the device is not recognised and I have also tried connecting the phone directly to the PC via a USB cable but the option to transfer images using Image Zone is not on the pop up list. I have even tried to find the pictures using Windows Explore but the phone is not found there either.

Has anyone please got any ideas as to what I can do to transfer my pictures?

Thanks in advance,


A:Transferring pictues from Samsung Galaxy SII to PC

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I can also seem to hear voices at night coming through the radio I think. I know they can see everything I am doing because I can hear them talk about it. What do I need to do?

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I have a Fritzbox 7390 modem now. The first few days, I could get all the calls routed through the modem to my mobile phone, but I do not get them now. I have tried to contact Fritzbox, but their response did not lead to any resolution of the problem. What settings do I need to get the calls also available to my mobile phone? Many thanks. I have installed MyFritz, Boxtogo Free and Fritz Fon apps on the mobile.

Tech Support Guy System Info Utility version
OS Version: Microsoft Windows 8.1 Pro with Media Center, 64 bit
Processor: Intel(R) Core(TM) i7 CPU Q 720 @ 1.60GHz, Intel64 Family 6 Model 30 Stepping 5
Processor Count: 8
RAM: 8125 Mb
Graphics Card: AMD Mobility Radeon HD 5000 Series, 1024 Mb
Hard Drives: C: Total - 239656 MB, Free - 203998 MB; D: Total - 236929 MB, Free - 135959 MB;
Motherboard: Hewlett-Packard, 1449
Antivirus: Windows Defender, Disabled

Samsung S5: Android version 5.0

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Answer Match 67.62%

Hi all! first sorry if I'm posting it in the wrong section..

Ok well my sister bought a brand new Galaxy S5 and she gave me her old S3 and I am pretty much excited about it as I finally jumped for my old iPhone 3GS to S3

Ok so here's the thing! right now the S3 is on the 4.1.2 (Jellybean) and I search a little over the net and found out that Samsung announced that the S3 will not support the latest FW 4.4 (KitKat). When I go to check for updates my phone starts to download the update which is about 500MB in size and I believe it's the FW 4.3 update and I heard from some people and even googled it that the 4.3 update has a lot of bugs especially the consumption of battery which increases crazily.

Now I need advise that should I update my phone or use it on the FW I have right now? or Update and factory reset it which will erase all the content from the phone and make it as fresh as a new set which I believe might cure those problems? HELP!

A:Samsung Galaxy S3 FW Update Question

I would factory reset the phone before doing a firmware upgrade.

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How do I import from and sync with my samsung galaxy 6.When I connect the phone with a USB there are no prompts?

A:syncing with samsung galaxy 6 phone

See the following article and tutorial

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I have ransomware on my Samsung Galaxy Note 10.1 Android tablet. Can't log on anything. I turn the tablet in and it immediately goes to the virus. What do I do?  Moved to the Am I Infected forum from Intros ~~ boopme

A:Ransomware on Samsung Galaxy 10.1 note

Hello and welcome
New to me personally, but first do you know the actual name of the ransomware ??
We may be able to get some help for you .....
Thanks -

45 more replies
Answer Match 67.2%

Bare with me u guys. I'm a little lost with this Android stuff. Trying to connect the tablet via USB the PC alerts "not recognized". Win 7 can see my mobile via bluetooth but not this android.

Just want to transfer some files over to the android.


A:Connect Samsung Galaxy tab3 to Win7PC

Quote: Originally Posted by AaLF

Bare with me u guys. I'm a little lost with this Android stuff. Trying to connect the tablet via USB the PC alerts "not recognized". Win 7 can see my mobile via bluetooth but not this android.

Just want to transfer some files over to the android.


As i recall the Tab you have to use a LINK via Computer to tablet there is a App on there that does it i forgot what it is but in order to get files and stuff to transfer it's pretty much a internet Sync to the PC

Via Bluetooth or the App they provided

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Hi Guys, I own a Samsung Galaxy Alpha android phone and when browsing the internet on Sat using the Samsung browser I inadvertently picked up a virus. Its a ransom note demanding $300 to unlock my browser. The website says I don't seem to be able to remove it using anti-malware scans. I have also tried to find the guilty app by going to settings in safe mode, but with no success. Everything works normally if I use another browser. Some advice and help would be much appreciated. I have never used a forum before, so please excuse any errors. I am open to improving my skills. Thanks, lvpmitch

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Answer Match 67.2%

I panicked a decent amount at first, as it is meant to instill fear into it's unlucky victims, but soon realized it was a virus.
I haven't heard of this exact phone virus before, so I became quite worried.
I haven't been able to find any help that I can afford; I feared anything that costs money.

There are exactly 5 pages that I can navigate between using the touch screen.
1st: (House Icon) Tells me what I did wrong and talks about "Law stuff". Asks for $500.00 Within three calendar days. Tells me to go to the 3rd tab.
2nd: (Government Pillared Building Icon) 17 U.S. code: 117 Very long page with many words. I din't bother to read a lot of them.
3rd (Multiple Dollars Stacked on top of each other Icon) The Credit card page! The one that has lots of enticing images regarding different money services, such as: Walmart * Money Card, and OneVanilla..... Actually It says that those are the only cards I can buy... Wow.
4th: (Clipboard Icon) Crazy page! Includes Pornographic images (Which are very common ones that you can find at almost any Pornographic website), My contact Info, an very little else.
5th: (Circle With An I Inside Icon) Talks about there "Mission" and also includes the Prism symbol. (And explains it)

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Answer Match 67.2%

Trying to remove fbi prism virus accidentally downloaded a video player that gave me the virus I can get rid of it if I could turn off my phone and get into safe mode but the virus isnt letting me turn off my phone.. HELP PLEASE!!!

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Had my Galaxy Tab (7") for several months & have used with no problems. Last few weeks, music tracks will only play for just over a minute & then stop. If forwarded, the rest of the track is accessible, thus showing that tracks are not incomplete. Having this problem with the inbuilt Music Player & with MixZing. Any idea on how to solve this would be appreciated!

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Answer Match 67.2%


Recently I purchased a samsung galaxy sII, and I am attempting to connect it to my computer using Samsung Kies, and it is continuously failing to install the MTP driver, and I think this has something to do with the fact that windows update won't offer me any updates whatsoever, or even search for updates. And I think this is the process used for adding drivers?

I haven't posted on a forum for a long time, so if I left anything out feel free to abuse, i mean ask nicely for the information to help me.

Any suggestions are appreciated, thankyou

OS Version: Microsoft Windows 7 Home Premium , 32 bit
Processor: Celeron(R) Dual-Core CPU T3100 @ 1.90GHz, x64 Family 6 Model 23 Stepping 10
Processor Count: 2
RAM: 1978 Mb
Graphics Card: Mobile Intel(R) 4 Series Express Chipset Family, 797 Mb
Hard Drives: C: Total - 293563 MB, Free - 1792 MB; D: Total - 11479 MB, Free - 1924 MB;
Motherboard: Hewlett-Packard, 3069, 21.14, CNF0119240
Antivirus: Norton 360, Updated and Enabled

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Finally, I have a free 'new phone' thanks to the new operating system.

This 'update' has been aligned to vapourware. The rollout has been a wee bit slow.

Why do I need 7 screens.

A:Samsung Galaxy S2 Jelly Bean update ... o2

I had an update for my S3 the other day. Still can't see the difference other than all my apps were moved around.

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how do I sync this tablet, my android and desktop through wifi?

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I installed Kies for Samsung Galaxy Note, but when I connect the mobile via USB it connects to compute (showing a new drive) but the Kies keep giving the statement "Connecting" but not able to connect. My main objective is to use KIES for synchronizing outlook contacts.

A:Samsung Galaxy Note Kies software

You don't need KIES if you are just copying files. If you want to make it work post in their forum for better results. Samsung Kies, not connecting - Samsung Galaxy S Forums : Galaxy S2 S II Forum

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Answer Match 67.2%

I have a samsung galaxy S4 and the existing drivers will not recognize the phone so I installed this:

and it works, but when I re-boot, it again wont recognize the phone. If I uninstall that driver, then re-install it, the computer will recognize the phone until I reboot, then it's gone again.

Any thoughts?

windows 7 32bit.

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My friend is using Samsung Galaxy Nexus right now. He says sometimes the touch screen misses his touch. I don't think it is possible but he says it happens only a few times in a day. Let me know if there is any possiblity of such problem with this cool gadget? If yes, how to solve it.

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Answer Match 67.2%

My Acer Aspire V5 laptop with Windows 8.1 will not connect to the wifi hotspot of my Samsung Galaxy S5 for some reason. The laptop connected to my previous Galaxy S3 phone, and connects to my home wifi modem no problem. It recognises the phone in the Network list (when you click on the 5 bars icon on the bottom bar next to the volume control), shows full signal but will not connect to it. In Control Panel/Network and Sharing Centre the only "active network" listed is the home wifi modem.

Yes I have seen the similar post replies from 2013 but the suggestions given either don't work on my laptop or don't make sense to me. Any ideas? (please keep the jargon to a minimum, my computer knowledge is limited)


A:Laptop won't connect to Samsung Galaxy S5 hotspot

Did you check with your Cellular carrier if they allow you to use Tethering?

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Any help will be appreciated - Hoping to avoid having to buy a new phone.

A:Redirect & pop-up issue on Android Samsung Galaxy S4


Do you remember how it started?

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Maybe because the Galaxy 3 phones aren't secure enough. I'm not sure. It happens at least 3 times a week. When I press the home button, it goes to the home page. Any assistance would be appreciated. Thanks.

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I'd post in the Malware section of the Forums...

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Downloaded and installed SonicWall Mobile Connect on my Samsung Galaxy 10.1 tablet so I can access my work network. When I attempt to connect, I get the message "Cannot reach server". Is there something else I need to download.

A:SonicWall Mobile Connect and Samsung Galaxy Tablet

If you are trying to connect to the server using your mobile network, you need a strong network signal. You may be in a weak signal area.
If you have a wireless router with internet access, set up your phone to use that router instead of using the phone network.

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Answer Match 66.36%

I am trying to send music tracks from my PC to my mobile phone using a USB cable to connect the two, but when attempting to "drag and drop", I keep receiving the error "Cannot Copy item - the device has either stopped responding or has been disconnected" As neither of these options is true, how can I get around this? I am locating the tracks I want to transfer by finding them on my HD and then trying to drag and drop to the phone as shown on Windows Explorer.

A:Can't transfer music files to my Samsung Galaxy phone.

Sorry - all OK now - marking as "Solved" !

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Since changing my hotmail password on my laptop, I now have problems accessing it on my cell phone - how do I reset the new password on the phone? Can't find a simple solution in phone menu. Thanks!

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You may have to delete the email address and re-add it...

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I have a Dell desktop with modem and a samsung galaxy tablet that I use my calendar and email and would like to sync it with my Dell desktop.

I was dealing with Dells technical support and used a cable to connect my Samsung tablet to the Dell desktop and kept getting the message that Dell desktop identifying Samsung tablet. Unfortunately getting tech support from Samsung is not easy. don't think I will upgrade to a Samsung again but my tablet is new and I would love to solve this issue. I'm hoping I can get some help.

A:Sync samsung galaxy tablet with dell desktop

Tablets don't sync with computers. You have to use cloud services to sync data with them.

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Answer Match 66.36%

I am really having problem in connecting any android phone to my HP ENVY 360. whenevr I connect it with my laptop. it starts charging my phone but doesnt recognise it as a device. I'm failed to transfer media and other stuff.  Please reply!!! 

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Answer Match 66.36%

Hi, my old Sony Xperia Neo V was set to connect to my Windows 8.1 laptop as USB Mass Storage device. It had a microSD card. So when I plugged it in through the USB, Windows 8.1 displayed just a microSD device called "MICROSD" in THIS PC. When I transferred music or whatever, the pop-up window looked like this:

That's all right. Works like if I plugged a Hard Disk drive or flash memory.

But now, when I connect my new Samsung Galaxy Core II with android 4.4.2, there's no Mass Storage option. The most similar option is MTP (Media Trasfer Protocol). Now, in THIS PC there's a drive called "Phone". Inside Phone, there are 2 other drives called Phone and Card. So the first weird thing is that the laptop does not recognize the microSD as a drive itself (I think this is an Android 4.4.2 issue that does not support USB Mass Storage). When I transfer something to the microSD card, this window appears:
Why does this windows look different?
Why there's no speed transfer graphic?


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Answer Match 66.36%

My phone won't connect to my Belkin router (F5D7230-4) thru the wifi connection. It previously had connected fine, but I'd reset the router today & changed the password. I'm able to connect with no problems (thru wifi or regular connection) on my pc. I went to my Belkin router page and have looked at my MAC settings (only option it gives is to clone, which I tried), I've also tried changing the phone also gave me the option of hitting the WPS button on my router within 2 minutes, which I did, but it would not configure automatically as it was supposed to.

When I try to get on, on my phone, it'll say connecting, then authenticating, then eventually disable.

I would appreciate any suggestions. I did a search in the forum and saw a couple similar questions but none of those answers/steps seemed to allow me to connect. Thanks.

A:Samsung Galaxy S2 won't connect to home router/wifi.

from a pc can we see an ipconfig /all

then on the telephone from the network settings - would you post back the IP address, Subnetmask, default gateway and DNS settings if available

you could try logging into the router and removing the wireless security and see if the phone now connects - if it does - put the security back on and try again
Run Xirrus Wi-Fi Inspector
Download and install
If you cannot access the internet with this PC, then you will need to copy the program across to the faulty PC
Save the file to a USB flash drive or other removable media. Plug it into the working computer with internet access and copy the file and paste here.
Direct link to the program is here

{If the above link does not work heres another link,77196-order,4/download.html}

Then run and install the program - on a wireless enabled PC/Laptop
if you get an error - You need NET Framework installed for the WiFi Inspector to function.

Run the program

A user guide is available here

post a screen shot of the program running - if there are a lot of networks showing can you click on "networks" top lefthand area - so we can see all the network inform... Read more

1 more replies
Answer Match 66.36%

hi all i am facing problem during installation of drivers for Samsung galaxy S2 Model gives the error that MTP Failed and it wont connect to the laptop while useing software KIES Samsung. please help me out

A:MTP USB Drivers for samsung galaxy s2 model SGH-T989D not installed

I don't care for the nature of the Kies software, although it did seem to work for my Galaxy S4 to make it visible to my desktop PC.

But I didn't bother installing it on my laptop. Instead I used PdaNet+ for Android. Works perfectly, and allows the phone to be handled very simply by Windows Explorer (rather than something like intrusive Kies software).

Also, PdaNet+ and FoxFi allows my S4 and laptop to run in "USB tethered mode" without having to pay Sprint monthly for WiFi capability.

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Answer Match 66.36%

I'm trying to use my Samsung Galaxy Nexus phone as an internet modem for my laptop, but I've been encountering problems downloading the USB driver for it.
When I try installing the PdaNet program, I encounter this:

When I click "Yes" reinstall the driver, I get this very weird error:

After I click "OK", I get this:

I follow the instructions and then I see this:

When I go to the Device Manager, I DO see an error:

I'm guessing the problem is an existing Android driver installed on my computer cause I had an HTC Dream before the Nexus - How do I find the existing older driver(s) and delete it so I can install the latest Samsung driver?
It doesn't show up in the Control Panel. ALSO, I've tried doing this:
How To Easily Remove Old Drivers from Windows
And I still didn't see any older USB drivers.

A:Trouble Installing USB Driver for Samsung Galaxy Nexus

If you are looking to remove old drivers, DriverSweeper from the Guru3D site might help.

You might also want to look through here:
PdaNet for Android FAQ

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Hello tech guys

As per firefox browser offers the service of sync bookmarks after sing in with email,
This option worked accurately between 2 desktop PCs and laptop,
I tried to the same option to sign in ti firefox on my tablet (Samsung Galaxy Note 10.1),
unfortunately could not any bookmarks synced,
is there any experienced the same issue? or any solution of how to fix this?
Appreciate any relevant feedback,
Best regards,

A:Where to find sync bookmarks in firefox on samsung galaxy note 10.1

Apparently there is a new version of sync
Here are the details

I don't use the sync feature on my computers and tablet. Each device has different bookmarks.

1 more replies
Answer Match 65.52%

just got a samsung galaxy s2 great phone but cannot connect
to home network via netgear router, i can see the network
but if wont connect. i can connect the my work one no problem
via wep key.i have tryed every thing do still no go
any one got any ideas

A:Solved: samsung galaxy s2 wont connebt to home router

15 more replies
Answer Match 65.52%

Hello all in here,
I am new here, and am not really sure what to post, but my phone seems to allow others to read and hack it. Any help will be appreciated.

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Answer Match 65.52%

When I connected my samsung galaxy ace 2 phone (model GTI 8160) to my emachines laptop on windows 7 home premium via usb cable, it comes up with the error message samsung mtp error code 10 device will not start.

I have tried installing upto date samsung drivers from this website here Kies | Samsung UK

I have tried both the kies and kies 3 downloads but this error code 10 message still appears after I have downloaded the drivers and connected and reconnected the device!

I have also tried using device manager to uninstall and reinstall the drivers, but the error code 10 still appears.

am i using the right samsung drivers download page for this model?

I am not sure I am.

obviously my mobile does not work, it was charged overnight (due to a very low battery usage) but then switched itself of.

I want to save everything to my computer hard drive because I was told that my mobile would need two weeks to get repaired.

I have a feeling that there is a problem with my mobile that means it has to be repaired.

Is there anything I could try to resolve this issue?

A:[SOLVED] samsung galaxy ace 2 mtp error code 10 device will not start

Hi, this is the support site for your model Galaxy Ace 2 (GT-I8160OKABTU) | Support | SAMSUNG UK
You mention the phone being switched off if that is the case, then your PC cannot recognize it. You need to find a way to turn it on before it can be recognized if it won't switch on then you have little choice but to send it for repair.

2 more replies
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i want to save voice memo from the samsung y GT S5360 to my laptop which has Windows 7. When I connect by a USB cable the computer does not recognize the phone. Please help

A:When I connect my samsung galaxy y GT s5360 to the laptop using a cable the computer does not recognize it. I want to transfer

try the phone & cable on another computer to see if seen or not. try another cable just in case that 1 is bad.

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I cant reply to any messages or the successful sending of replies is intermittent. Most of the time they just go into the Outbox which doesn't have a SYNC Icon Button in it. Ive tried rebooting the device to no avail. I don't want to have to reinstall the
software as it may permanently wipe out some messages, etc. and I read some very unfavorable things about the updated version of this same App.
What other remedies exist?

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Samsung has a knack for offering buyers of its latest flagship devices a bundle of quality apps to go along with their purchase and soon-to-be owners of the Galaxy S6 and Galaxy S6 Edge are no exception.

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A:The (good) bundle comeback: Samsung to offer 22 premium apps in Galaxy S6 free of charge

And it doesn't even have the Terminal for command-line prompt. As a Linux developer, I feel so lost and disrespected!

$ cd /
$ su root
$ service call phone 2 s16 "911"

- yes, you can make calls from Android console

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Well here is the break down of what happened, I recently got Windows 7 Ultimate 64 bit. I have 3 internal HDDs, a 250Gb, a 1TB and a 2TB.

Originally I had Windows Vista Ultimate 64 bit installed on the 1TB others were just used as storage, before upgrading to Windows 7 I backed up everything I needed, then wiped the HDD.

I installed Windows 7 fine onto the 1TB HDD, everything was going smoothly until this morning when I booted up my machine and I got Bootmgr.exe missing, press Ctrl+Alt+Del to restart. I remembered had this exact same error before in Vista, so I put in my installation disc for 7 put boot from CD in BIOS and waited.

When I clicked repair, my HDD with windows installed was not found, and I had no backup images as I have only had it installed maybe 3 weeks.
I thought I try the other options anyway, tried Repair Start Up option... nothing told me couldn't repair the problem automatically. I tried the BCD path via the command prompt this did nothing.

I went for a search on google (on another PC) for answers I found a Windows 7 x64 Recovery Disc I tried that... nothing.

I luckily had nothing on the 250GB internal so installed Windows on that, thinking that I could maybe reformat the 1TB HDD. However, Disk Management doesn't find it and neither does BIOS.

I have updated my BIOS version to the latest version available.

I have even tried alternative SATA ports... And this is where another problem comes about depending on where I put the cable for t... Read more

A:HDD no longer recognized (Windows 7)

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Answer Match 62.16%

So my laptop is about a year old and aside from having to switch out a bad graphics card about a month ago, it's never had any real problems. This morning, though, I noticed my laptop didn't seem to be booting correctly. It would display the HP logo as always, then show a blinking cursor which just sat there. Normally, my laptop boots in a little under a minute, and that cursor is only onscreen for about 3 seconds. Now, the cursor remains for 2 minutes or so, after which the computer continues booting. Overall boot time is now 3 minutes or more. This last time I restarted it, the screen was totally blank for three minutes, after which the vista logo suddenly popped up followed by my desktop.

The other odd thing is that windows can no longer recognize my DVD/CD drive. It seems the same as always physically, at least as far as I can tell, but windows does not seem to know it's there; it's gone from both My Computer and device manager, and nothing happens when I insert a disc (even though it's set to autoplay.) The drive light still lights up and it still pops out like normal, however. I played a DVD on it just last night with no problems. Earlier that day I had burned a DVD, but that's something I do often and it's never posed any issues; the program I use is ConvertXtoDVD 3. It can't detect the drive either now.

I would assume these problems are connected somehow, since they both started at the same time; but I can't figure out how they're connected. I'm wondering if one cau... Read more

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Answer Match 61.74%

I have a 250GB Western Digital EIDE internal drive which I have installed in an external casing so as to connect to my laptop through a USB 2.0 cord. My drive is relatively new (less than six months old) and has been working beautifully since I got it. Until now. All of a sudden, when I plug it in (or turn it on), the Windows XP chime sounds (denoting the presence of a new peripheral) and my laptop's internal drive (80GB WD) begins to hum as it always has, getting ready to autoload the data.

However, all of a sudden it no longer autoloads. Nor does Windows Explorer display its presence as it always has. The external drive just sits there, humming along, the nice little blue light lit up (a sign that its recieving power) and absolutely no abnormal noises (I'm well aware that when a hard drive dies, there is usually a clicking noise).

The external is recognized under my devices, and when right-clicking its properties, it says "Your device appears to be working properly." (or whatever the default Windows line is). I can go into Control Panel >> Administrative Tools >> Computer Management >> Storage >> Disk Management and its displayed as alive and "Healthy".

I've even tried viewing it in the Western Digital Data Lifeguard Tools and it will correctly report its free/used space.

I've tried using other programs such as Microsoft Word and VLC Media Player to browse to my external files, (now here's the weir... Read more

A:WD HD No Longer Recognized By Windows Explorer

try connecting the usb drive to a different joy might want to take it out of the external housing and put it in a working computer ( slave it)..see if you can access your data and back it up in case the drive is dying..

3 more replies
Answer Match 61.74%

My HDD was fine and dandy until I recently had a problem and had to reinstall windows on it. When i went to install windows I noticed that it listed nothing to install to. I checked my bios and the HDD is there so I retried and seen it was still gone from the installation so i grabbed an old XP disk and tried it to no avail and also used ubuntu to see if it would detect it and it actually did but failed to partition the HDD or even install at all. I have tried 2 different windows 7's 3 different XP's, ubuntu, and 98, and a straight up dos. At the same time I tried to fix the MBR and the boot sector and did all them nice pretty DOS commands and the same in terminal.tried drivers to no avail and finally decided to come here and post. I would chalk it up to a dead HDD but my bios sees it just fine

A:HDD no longer being recognized by my windows installations

Ubuntu saw it. That gives a ray of hope.

Try running MiniTools Partition Wizard from a bootable CD. If it sees your drive delete all partitions and format it.

Download the bootable CD ISO and burn it to a CD. Free download Magic Partition Manager Software, partition magic alternative, free partition magic, partition magic Windows 7 and server partition software - Partition Wizard Online

2 more replies
Answer Match 61.32%

Hi all, any help would be appreciated.

Using Windows 2000 Professinal SP4. I have beenusing a Lexar Jumpro flash with no problems for a while now. Suddenly today it no longer is recognized by the system. With the Device Manager showing, I insert the flash, the Device Manager window goes blank with an hourglass spinning. It will stay like this indefinitely. When I try clicking on the "Unplug or Eject Hardware" icon in the Task Bar lower left of my screen nothing happens. When I finally pull the USB flash the system comes alive again - meaning the Device Manager window refreshes and the Warning message about pulling a USB Mass Storage Device without first stopping it.


A:USB Flash no longer recognized by Windows 2000

you probably static-shocked the usb drive, thus destroying it and hanging your system.

1 more replies
Answer Match 61.32%

after an update, can no longer use the fax. The computer can see the modem and it is working properly, but Windows Fax and Scan cannot see it. I tried everything to no avail. I am unable to add an account for the fax.

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Answer Match 60.48%

I have an old Dell laptop HD that I've been using as a storage unit. My new Dell laptop recently stopped recognizing it when I plug in the USB. It doesn't show up even on My Computer. Is there something I can do?

A:Solved: External HD no longer recognized by Windows Vista

8 more replies
Answer Match 60.06%

I have a 120 GB Hard drive as my main drive that has my WINXP OS on it, and I have a 180 GB hard drive that I use to store movies, games, music, etc.
I ran a program called "Shred" which shreds free disk space on hard drives to free up unused disk space, essentially making sure that you don't waste space to deleted files.
I ran Shred many times before and everytime it worked fine, but I noticed after I ran it on my 180 GB drive I could no longer open folders on the drive. I restarted my computer and now found that the drive was no longer being recognized in Windows.
What's going on? Can i recover my data? I dunno what to do.. Thanks for your help guys..

A:Back up hard drive no longer being recognized in Windows... failure??

6 more replies
Answer Match 58.8%

I recently got a new Galaxy 5.0 Player. I've been putting on APPS and Bookmarks and of course deleting things as I find better APPS, etc. Is there a way to defrag and clean it up like you would a regular computer? Since it's an Android, I have no idea if there's anything out there - or what to use. I'm assuming that connecting to my computer and selecting the drive it's in won't work because my computer is Windows 7. Thanks for helping a newbie to the world of APPS!!!

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Answer Match 54.6%


I installed Windows 7 on my toshiba notebook. Everything is fine, but I cant use my 3g modem. The samsung sgh-z810 works on vista and xp.

on xp and vista, when i plug in first time to machine, it install a virtual cd, and run setup.exe from it (it is modem's the flash ram). after setup xp and vista recognize this hardware as modem (and card reader) and works.

on w7 after the first step (when setup.exe closed) the w7 doesnt recognize the modem. the modem is not listed on device manager...

i read, that will works if i make virtual xp mode, but my laptop not support this mode.

i saved the drivers from XP with drivermagician, but i cant add device to the device manager. the hardware not shown in the list.

i want to "add as older hardware" to add device in device manager, but i cant use the driver .inf files. when i click on it, the device's list is empty, can't choose from the manufacturers / devices list.

i can use modem if i run virtual machine with installed XP on windows 7, but w7 "alone" cant recognize this s h i t. :S

A:Samsung SGH-Z810 not recognized

i see registry on xp and w7.

on xp in the hkey_local_machine\system\currentcontrolset\enum\usb
have a vid_04e8&pid_6601 key (this is the hardware device class id) and
it isnt on windows7. i want to add this key to enum\usb, but itsnt allowed
to add keys int \enum.


4 more replies
Answer Match 54.6%

I have searched for a solution for two days and have yet to fix my issue. I have a Samsung SC-D453 camcorder and am trying to extract the footage from the minidv tape to my computer. I have downloaded current Vista drivers from Samsung and ran all programs in Vista compatibility (and XP just to see if it would work). Nevertheless, When I power on the camera, I still get notified that is unrecognized. I normally use this site as a last resort for my troubles, but this is really aggravating. Thanks in advance.

A:Samsung Camcorder not recognized

Have you gone to Samsung Product support?

1 more replies
Answer Match 54.6%

I have a new PC ,
Xp Pro
Asus P5GDC deluxe ,
P4 630 ,
2 80G Sata Hdd : 1 Seagate and the other one is a Samsung that I have transfered from my other PC .
The problem is that I see my Samsung Hdd as "Maxtor 6y080m0" in the device manger under Disk Drives.
(The seagate is ok).

I also have a Beep when I start my PC , and in the Asus manual it says that it might indicate of "No master drive detected ."

What can cause the Xp to see that Hdd as a Maxtor ?


A:Samsung Hdd recognized as Maxtor

Probably is made by Maxtor but then Samsung sell it on as their own. A lot of big companies do it.

1 more replies
Answer Match 53.76%

I upgraded from W7 to W8 last week and have since watched movies and played music from my laptop via my Samsung LCD TV which is connected by optical cable to my 5.1 Samsung surround sound.

All was working well in W7 however since the upgrade I've no longer got an option to play the sound through 5.1. Stereo is the only option.

I have installed the sound drivers and I also has K-lite Mega Codec Pack and AC3 Filter. AC3 Filter has given me some options to overrule the windows settings but the sound does not feel natural.

Why has the option to use 5.1 in W8 disappeared?

A:W7 to W8 upgrade - Samsung 7005za no longer supporting 5.1

I don't want speak badly about upgrade paths but MS does this every time they have board meetings to hash out the upgrade path and pricing index. They have a huge development team that decides what features stay and what features disappear. Sometimes it's by accident, most the time it's for more money via support calls and upgrade features $$$...

I always do a fresh install of my OS, that is my suggestion to you. If their licensing allows you to fresh install it and only give your previous activation number from the other os as proof (which they did in the past) then you can go that route.

Now for the real tech help ---
1) Right click on speaker icon in the lower left on the desktop (to get to the desktop from the metro menu hit winkey+D ).
2) Select "playback devices"
3) Find the SPDIF out playback device that goes to your Samsung receiver. If you have multiple SPDIF out right click on each one and hit "TEST" until you hear it come out of the correct speakers. No right click on the correct SPDIF out and select properties.
4) In properties check "Sample Rates" and make sure 48khz or above is selected and be aware that selecting a very high rate like 192mhz may not be support by your equipment. My Sony receiver supports only up to 92khz stream but I have the option to select 192khz.
5) In the properties section check the "Ecoded Formats". You should be able to select and test what your receiver can support, test each one and select th... Read more

14 more replies
Answer Match 53.76%

Can anyone tell my why as of yesterday, when I plug my Samsung Galaxy S3 into my downstairs windows 8 machine, it not only fails to show up in my computer, but also deactivates Windows. I actually got so wierded out by that last, that I wound up calling Microsoft. I had just spoken with them a week before this when after installing media center using a free key sent to me from microsoft, the same thing had happened. Windows had gone from activated to de-activated on this one computer. I say this because it may have some bearing. This time, while my phone call with the Philippines dragged on, I searched out the error code on google, and found that the phone being plugged in was the culprit. I unplugged it, pressed activate, and walla.. I was good to go. I plug it in, and I am back to being seen as a miscreant for some reason.

This all worked fine before yesterday. It still works fine on my upstairs computer which is also running Windows 8 pro. I can see the phone in device manager on my downstairs machine where the problem exists. On that machine, I updated all the phone drivers, and updated windows... Still happening. I plug in my Blackberry, it is detected fine, and I can browse files on the phone no problem. I can do the same on my Samsung on my upstairs computer, but what the heck is going on with my downstairs machine?

Any advice appreciated!!

A:Samsung phn no longer showing in my comp, deactivates win?

What do you means ? It's the phone connection who is deactivate or the Windows license ? A phone plug on USB should not deactivate the Windows License.

12 more replies
Answer Match 53.76%

All USB ports no longer recognized by Windows 10
Wireless mouse DOES work in start-up diagnostic screen
Windows 10 installed JAN 2016 after hard disk replaced.  USB ports worked fine.  
Signals from external drive and flash drives flickered for approx. 3 weeks before drives were no longer recognized.
Machine Type: Dell 17r 5720All machine drivers are updated from Dell Support including:
-Series/C216 Chipset Family USB Enhanced Host Controller - 1E2D & 1E26 updated-Realtek USB 2.0 Card Reader updatedAll Generic and Root Hub drivers installed
Dell System Detect does not install on Windows 10
Hardware failure?
I would appreciate your assessment of problem.

A:All USB no longer recognized

Did you get an answer on this ? I have the same issue .

1 more replies
Answer Match 53.76%

So my MIL's BF bought a new HDD for his Dell 8400. Set the new Samsung HDD to slave (all SATA drives) and installed. Computer replies that the XP setup disk needs to be inserted to repair XP. Boot from CD, choose repair option, says there are no HDDs installed. Disconnect new slave, computer says there is no HDD at all. Go to boot menu, run hard drive diagnostics, it correctly identifies the Seagate Barracuda 7200.7 ST340014AS, says that all is fine, reboot, repeat. Remove Samsung jumper, reboot, repeat.

I'm at a loss here. Machine was working fine this morning. Problems only started when the Samsung was physically installed.

A:New HDD in, old is no longer recognized

8 more replies
Answer Match 53.34%

Yesterday while watching movie on my PC it appeared as black on the screen and stopped working. After restarting the PC it was not responding as the BIOS was unable to recognize the hard disk. It creates an unusual sound while BIOS searches drives.

1. I tried by bootting the PC using another hard disk but this HD does not appear in the windows.
2. I also tried to boot using Ubuntu live CD but failed to find my HD on it.

As it is not recognized by BIOS, I cann't use data recovery software to recover the data. I'm badly in need of all data in it.

Please someone help me in this regard to recover the data.

Model: HD252HJ
Capacity : 250 GB
Interface : Serial ATA 3.0 Gbps
Buffer memory : 16MB

A:My Samsung Hard Disk is not being recognized by BIOS

Try the freezer trick. Place your hard drive in zip lock freezer bag to protect it from moisture and freeze it overnight (or a few hours at least). Quickly hook up the frozen hard drive and try to boot from it. If it works, be prepared to copy your important data as soon as possible before the hard drive warms up too much. This is not a permanent fix but it may work long enough to save your data.

3 more replies
Answer Match 53.34%

Why does my Samsung s24e510c Curve monitor no longer work with my HP Envy?  It has worked fine for about four months, then today I had some updates from HP Assist and now it does not work.  I have tried a different HDMI lead and have downloaded the monitor's drivers, uninstalled them and re-installed them and it still does not work.  

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Answer Match 53.34%

I took my printer with me when I moved, so it may have broken because of it. Before the move, it worked perfectly. Normally, it makes some humming warm-up noises after it's turned on, and now that sound starts but stops abruptly after a second. The red light is on and not blinking. I can't print a demo page either. Paper and toner is in properly, and I've tried unplugging and plugging everything. Can anyone help?!

A:Solved: Samsung ML 2510 Printer no longer works

Remove the toner cartridge and shake it side to side to even out the toner, re insert it and see if it will play nice now.

If it has a paper tray, be sure it is inserted properly.

Your user guide, page 36 for troubleshooting


3 more replies
Answer Match 52.92%


My CDrom has suddenly stopped working, windows no longer recognizes it.

I have tried replacing the cables, plugging it into a different port and replaced the CDrom all together with one that I know works.

It will power up during the initial boot.

Awhile ago it was announced that the P8P67 Motherboards had a defect or something? Story Here, Im not sure if that relates to my issue.
Other then that the only thing I can think of would be a driver related problem. If that's the case, what can I do.

It doesn't even show in the Device Manager anymore, the only thing the computer shows regarding the CDrom is this entry in the event viewer.

"The following boot-start or system-start driver(s) failed to load:
EventID 7026

A:CDRom no longer recognized.

There is a fix-it for XP, and Vista, but for win 7 it wants the user to run the Hardware troubleshooter first, and then if that does not work re-install the CD player.

See the note under the fix-it button:

Note This automatic fix only applies to Windows XP and to Windows Vista. If your computer is running Windows 7, go to "Windows 7" under the "Let me fix it myself" section. Source: Your CD drive or DVD drive is missing or is not recognized by Windows or other programs

The link under the Windows 7 takes you here

This is harder to explain than to just say......

Go to the troubleshooter in control panel,

Under Hardware and Sounds click on Configure a device.

Click on Advanced >click for automatically fix, and run as Admin.

Start troubleshooter, if it is not fixed, then you have to re-install the player.

It tells how about half way down the page here: Your CD drive or DVD drive is missing or is not recognized by Windows or other programs

EventID 7026:
Event ID 7000 or 7026 is logged in the System log on a computer that is running Windows 7, Windows Vista, Windows Server 2008 R2, or Windows Server 2008

9 more replies
Answer Match 52.92%


My HITACHI external hard drive is no longer recognized on my vista PC. I get a pop up saying it can not recognize that specific USB device. Power is sent to the external as the light is flashing and the PC knows its there.

Same happens to XP, is it damaged? Was working not so long ago.


External Model : HTS541010G9AT00 (100gb)

A:External No Longer Recognized

Hi and welcome. Either the enclosure or the drive itself is probably damaged. I'd take the drive out of the case and try to slave it to your computer.

1 more replies
Answer Match 52.92%

I just put a movie DVD into my drive to watch. This has always worked fine in the past. This time, though, nothing happened. When I went to "My Computer" to see if I could get it going, the drive was no longer listed there. It's completely gone from "My Computer", "device manager" etc. It appears to be no longer recognized by windows at all. The Green light on the drive door is blinking, but I can't get it to eject. Any ideas how to bring my E: drive back to life?? Any help is very much appreciated.



A:DVD Drive No Longer Recognized?!

Try this.

2 more replies
Answer Match 52.92%

I have an Acer 5520-5156. Till recently everything was fine. Now, when I put a cd or dvd into the drive it does not see it. The drive is in the device manager and says it is installed properly. The drive spins, ejects and appears to be working. I have tried uninstalling and reinstalling the drive and it has had no effect. I am running Vista Home premium.

Thanks in advance,


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Answer Match 52.92%

Hey everyone!

So, I've been running into a weird situation and I was hoping to run into some clarification on what I could do to fix the problem.

I got a 128GB Flash Drive which I proceeded to install a portable, bootable Fedora install on. Of course, naturally, since Fedora is light weight, I had all sorts of other room left over. However, when I plug the USB drive back into the main Desktop, it no longer asks me what I want to do with the USB drive, even with AutoPlay stuff disabled. It's as if the USB Drive doesn't exist.

However, I checked quickly on one of my laptops that has never seen the drive and the AutoPlay on that device immediately popped in. When I selected "view files and folders", voila, I could see the Flash Drive with a folder for the Fedora install and plenty of other open space.

How can I force my computer to see this Flash Drive all over again?

p.s. Funnily enough, it's doing the same thing with the storage on my fiance's iPhone. Which is fantastic... since I can't see her phone anymore when I plug it in (even iTunes doesn't see it).

A:USB Drive No Longer Recognized?

Hi Tesagk,

I have had this problem a few times and USB drives are apparently ignored when reattached to the port. I usually find a restart of the PC with the device disconnected sorts out the port settings and when the device is reconnected it is recognised OK.

2 more replies
Answer Match 52.92%

I have an 8gb PNY SDHC card that I use to transfer pictures between my Canon DSLR and my Dell XPS m1530 laptop, which runs Win 7 Pro. I take pictures with the camera, pull out the card, pop it into my laptop's built-in card reader, and download the images. The card/camera/laptop setup has worked great for me over the past few months.

Long story short, I took some pictures with the camera this morning and tried to get my desktop computer (running windows xp media center) to read the card with it's own built-in reader. Nothing. The card doesn't even get recognized and whenever I click on the correct drive in 'My computer' the window freezes. So I try putting it in a USB card reader...and it worked! But as soon as I tried to get the card to read on my windows 7 laptop, it stopped working completely. Now it won't read on either computer, or the camera. It's as if I'm not plugging in anything at all! I've tried restarting both machines, but it's no use. I can't even format it from my camera. I'm at a total loss here.

I've got more than 400 images on the card that I really want to save here...can anyone help me?

A:Help! SD card no longer recognized!

Hi -

The card may be bad. If you can read it with USB reader, I would copy the images off the SD card, get a new one and see if it works in the various systems.

Regards. . .



13 more replies
Answer Match 52.92%

Computer is a Dell D630 running in a docking station with Windows XP SP3

Recently I had a problem with an AdAware upgrade which caused my system to go into terminal blue-screen re-boot mode. I solved that by rolling back my system to a stable mode, and all seemed to be fine (and yes, I uninstalled AdAware and will not ever use it again). I provide this info as background since it was a fairly recent event - it may or may not be related to my problem however.

Today I went to upload some pics from my USB-connected camera, and my computer isn't seeing the camera. Tried a different camera, same thing. Tried a thumb-drive, nothing. Tried all the USB ports, including the ones in the docking station, nothing.

I've tried everything I'd read about "fixing" USB ports going away, to no avail. Powered everything down and disconnected overnight, no change. From Device Manager I Uninstalled all my USB drivers and then let them reinstall. That all seemed to go fine, but no change in the final outcome - nothing works when connected to any USB.

FWIW, the USB-connected device will get power when connected, it's just not otherwise communicating.

I'm at a loss as to what to try next.

A:USB Ports are no longer recognized

16 more replies
Answer Match 52.92%

Have Gateway AMD 1 Ghz, Win ME, since I added Napster and a NIC card the CDRW is no longer recognized. Drive letter gone. What should I try first?

A:CDRW no longer recognized

6 more replies
Answer Match 52.92%

Dell Dimension 2000, Windows XP w/ SP3. Both drives no longer recognize the presence of a disc. If I go to run and D: or E: it says "insert a disc" even though disc is there. Device manager says both drives are operating properly. Tried the fix posted blo by jack-o-bytes without success. Any info appreciated.

A:D: and E: drives no longer recognized.

What was the fix suggested by jack-o-bytes?

2 more replies
Answer Match 52.92%

Both the DVD drive on my laptop (Philips CDRW/DVD CDD5263) and my external burner (Lacie DVD RW ND-3540A) stopped recognizing DVDs today. Both still play audio CDs fine, but when I put a DVD in either drive, it spins a few times and nothing happens.

If I open "My Computer" with a DVD in the drive, the My Computer window
opens, but shows no information for any drives. Then my system crashes and I have to re-boot.

I've tried re-installing software/drivers for both DVD drives and re-installed Windows Media Player 10 and WINDVD. No fix.

I also ran Microsoft's AutoFix program (supposed to fix AutoPlay issues) with a DVD in the drive and I got the
folowing results:
Test [Policies] - Instance [E:\, Drive Type: 5]:
Result [HKCU\...\Policies!NoDrives]: OK {Absent}
Result [HKCU\...\Policies!NoDriveAutorun]: OK {Absent}
Result [HKCU\...\Policies!NoDriveTypeAutorun]: OK {Present}
Result [HKLM\...\Policies!NoDrives]: OK {Absent}
Result [HKLM\...\Policies!NoDriveAutorun]: OK {Absent}
Result [HKLM\...\Policies!NoDriveTypeAutorun]: OK {Absent}
Result [Driver level policies]: OK {
HKLM\...\Services\cdrom!Autorun (Present) <Allows>
HKLM\...\Services\cdrom\Parameters!Autorun (Absent) <Allows>
HKLM\System\CCS\Enum\...!AlwaysEnable (Absent) <Not set>
HKLM\System\CCS\Enum\...!AlwaysDisable (Absent) <Not set> }

Test [Drive Notification] - Instance [E:\, Drive Type: 5]:
Res... Read more

More replies
Answer Match 52.92%

Ignore this message - problem solved.

More replies
Answer Match 52.92%

Hi all.

I have a TSST 208DN DVD drive installed in a Win 8 Pro Toshiba C855 machine. I am no longer able to use the drive and could use your advice and assistance.

The problem began with my always having to reinstall the drivers upon reboot. I found a solution, or so I thought, that advised me to delete my upper and lower filters entries in the registry. I only had an LowerFilters entry for AnyDVD. I deleted it and can no longer use the drive.

Dev Mgr shows drive with yellow excl. triangle (see image #1 below) and this msg under the general tab of properties - Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. (Code 19) (see image #2 below). I have drivers from MS and Toshiba installed (see image #3 below)

image #1
image #2
image #3
I have already uninstalled and reinstalled and rebooted many, many times. These are my current registry entries:

I have uninstalled and reinstalled AnyDVD. I have put back in the LowerFilters key and deleted it and rebooted many, many times. The registry entries look like those on my other laptop with the exception of lowerfilters set to AnyDVD and upperfilters set to the manufacturer's driver (GEARaspiWDM) and that machine works just fine - for about 10 minutes and then overheats and shuts down - it's a Dell - but that's another story.

The drive has never really worked properly but now it's out of commission. I just got this laptop in June.

Thank... Read more

A:DVD Drive No Longer Recognized

Normally you don't need to install any driver for DVD. Windows uses the generic driver for it and it should work.
The quick way to resolve this is to download a trial version of Windows 8 Manager and install it.
On the first screen, click on "Repair Center" then go to "Other Repair(I)" tab to repair your DVD.
Here's the link: Optimize Windows, Tweak Windows, Repair Windows, Clean Windows, Speed Up Windows - Yamicsoft

10 more replies
Answer Match 52.92%

Hello everyone,

A month or so ago I updated to Win8, 64bit. That all went fine and everything has been working fine. The night before last the DVD R/W just stopped working.

When I open Windows Explorer the drive is recognized, at least there is a drive letter for it, it says DVD RW Drive (Z: ). Like I said it has been working. I have played movies, installed a PC DVD game, etc.

When I double click on the drive, trying to access the disk that is in the drive I get a popup window saying, Application not found.

Running the troubleshooter accomplishes nothing, it just runs in a circle. The going to the device manager I see the drive, there are no signs of anything wrong (no yellow icons, etc), properties say the device is working properly, and trying to update the driver says that the correct drive is already installed.

I cannot figure out what is going on.

As the login name suggest, my knowledge of things is limited, so please, if you have a suggestion, please explain how to accomplish what you are asking me to do.

Thank you in advance for any help you give me.


A:Internal DVD R/W no longer recognized

6 more replies
Answer Match 52.92%

About a year ago I used Universal USB Installer to install the Ubuntu Desktop ios onto my USB. Computers no longer recognize it as far as I can tell. It doesn't appear as a device with removable storage when I open the My Computer folder. I've tried putting it into another computer and the same thing happens.

A:USB no longer recognized by computers

Hi welcome to SF

sounds like the usb stick is faulty and need a new one as you said it doesn't work on other computers.

2 more replies
Answer Match 52.92%

I have just recovered from a major spyware/malware infestation with the help of Bleeping Computer and now I get error messages when I try to do things like edit my start up preferences in msconfig. I get this error message: An Accessed Denied error was returned while attempting to change a service. You may need to log on an Administrator account to make the specified changes. But I am logged on an Administrator account! Interesting enough, it lets the changes go through even though Windows gives me an error message.I have three users that are administrators on my computer, me, my husband and an alternate user profile. I go into Control Panel>User Accounts and everyone there is designated as an administrator. Switching it on and off doesn't seem to resolve the problem.I read somewhere online that it might be registry damage from my recent malware infestation. One online source said I needed to use a program called SubInCAL to repair it: anyone tried this? Is this the best way to go?Any ideas what the problem is and how I can fix it? Please let me know if you need more information. PS I am a newbie here on the forum...

A:No longer recognized as an Administrator in XP

Read this article :

3 more replies
Answer Match 52.92%

This has happened to me before, and I forgot how to fix it - I had some problems with InCD conflicting with U3 flash drive. I see my DVD drive as a D: Drive but no application recognizes it, and if I double-click it open it always shows empty no matter what media is inside it. Auotoplay does not recognize it or launch a DVD title either. I've tried firmware update, uninstalling, nothing seems to work. As I said I fixed this one other time but can't remember what I did. Anyone have any thoughts? Thanks.

A:CD-DVD Drive no longer recognized

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Answer Match 52.92%

I just got a new computer running Vista, and foolish me thought that maybe the bugs with AnyDVD would have been worked out by now, but I guess not. I installed it, it worked twice, and then said that my trial period was over (even though it was registered) Now since I uninstalled it because it wouldn't work any more, the dvd drive is not showing up. I remember that I have to change something in regedit, but I don't quite remember how to get to the right file once I open regedit. Can anyone help??

A:Dvd Drive No Longer Recognized

First try this fix to restore your drive: you prefer a .reg file rather than a .exe, here's a link to a direct download:

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Answer Match 52.92%

I purchased a new 500GB Samsung 850 EVO mSATA SSD for my Dell Latitude e5440 (running Windows 7 Pro).  The new drive was not visible in 'Computer', so I downloaded, installed, and ran the Samsung Magician software.
The Samsung software shows the drive is present.  And there was a "Validate" button - which I clicked - and now: "Drive Health Status: Good" and "Serial Number: Genuine" is displayed.
However the SSD is not visible when I double-click Computer, and the Samsung software states:
a. "AHCI Mode. Deactivated (IDE or RAID).  AHCI Mode is required for the best SSD performance."
b. SATA Interface N/A. Unable to detect SATA interface details.
c. OS Optimization N/A. OS optimization is only supported for disks using an OS drive.
Question 1: Will enabling this AHCI mode allow Windows to recognize the SSD?
Question 2: How do I do that?
Question 3: Will activating AHCI mode 'switch off' (disconnect) my 2.5" HDD?  (I want to keep Windows 7 on the 2.5" HDD, and install Windows 10 on the SSD to have a dual-boot system until I get used to Windows 10.)

A:Dell Latitude e5440 - Samsung 850 EVO mSATA SSD not recognized

1. Yes.
2.  Change it in system setup (F2 at powerup).
3.  You can dual boot but can't change the setup type to AHCI without reinstalling Windows onto the two drives  you want to use.  You will lose the contents of the hard drive when you do this.

6 more replies
Answer Match 52.5%

Got a really weird problem here...I had a few games sitting on my desk for a couples months, and now my CD/DVD drive no longer recognized any of the discs when I put them in my drive. In other words, after putting them in the drive, if I go to My Computer, there is nothing indicated as being in my D: drive, and when I try to load the game it says that the disc wasn't found. However, my other games all work fine, it is just the few I had on my desk that no longer work. Also, I tried using the discs in another computer and they worked fine there. What the heck is going on here, I'm completely stumped.

A:CD-ROM drive no longer recognized *some* discs

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Answer Match 52.5%

My PNY 256MB USB 2.0 Flash Drive is no longer recognized by my Windows XP-SP2 system (Sony Vaio RZ14G), Mac OS 9.2.2 system (iBook) or Mac OS X system (iMac).

When I plug the flash drive into my Macs, the activity light on the device flashes for a short time and then nothing. No recognition.

When I plug the flash drive into my PC, I get the following pop-up message:

"USB Device Not Recognized. One of the USB devices attached to this computer has malfunctioned and windows does not recognize it. Recommendation: Try reconnecting the device if Windows still does not recognize it replace the device."

The drive may have suffered from a static discharge. Before the trouble, I could easily go between five different systems with no problems.

Any solutions to resurrrect the flash drive or at least retrieve the saved data?

A:PNY Flash Drive No Longer Recognized

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Answer Match 52.5%

RAID: Standalone Hardware Raid Enclosure
TowerRAID TR5UT+B - 5 Bay USB 3.0 / eSATA Hardware RAID 5 Tower w/ 6G PCIe 2.0 HBA (Black)

Raid Level: 5

Drives : 5x Western Digital RE WD3000FYYZ 3TB
Operating System : Windows 7 Pro
Memory : 16 gb 1600mhz
Processor : 3.3 ghz AMD 1100T
Motherboard : Crosshair IV Extreme
GPU : MSI Radeon HD 7970 Lightning Edition
PSU : 1200 Watt Corsair AX1200i 80plus platinum
GPT Type

After a circuit breaker trip, Windows 7 freezes when attempting to recognize the drive when it is attached.
It locks up until I unplug or power off the drive. Prior to sudden power loss drive was accessible.
When I unplug or power off drive Windows says drive is not formatted

Drive is connected to a surge protector and a GFI outlet
When power outage occurs GFI outlet will trip disabling power to outlet until reset by hand
(This prevents sudden surges when power is restored)
Drive temp are normal 30c

Trouble shooting steps:
Windows SFC - No change Problem exists
Complete OS reformat - No change Problem exists
BIOS Reset - No change Problem exists
Tried connecting with USB 3 / USB 3 / ESATA - No change Problem exists
Boot to Windows 7 PRO DVD - DVD also freezes when attempting to access drive
CHKDSK /f from Windows 7 PRO boot DVD - Reports drive as RAW
Windows 8.1 PE DVD - Can access drive and files No problem
Terabyte Unlimited Image for Lunix - Can access drive and files No problem
CHKDSK /f using Windows 8.1 PE DVD -... Read more

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Answer Match 52.5%

If anyone could please help me I would appreciate it--after hating the new iTunes 11 (it froze up nearly every time I opened it) I went into Control Panel & used the Programs feature to uninstall it, and subsequently reinstalled an older version, 10.6.3. I was trying to burn some compilation CDs for a couple of my siblings for Christmas. Upon trying to burn these CDs, iTunes informed me that the "disk burner or software was not found." After doing a little research I went into the Device Manager in the Control Panel to see that there were little yellow warning signs, I tried running the troubleshooter & downloading a registry fix troubleshooter but neither really worked-- it downloaded the drivers and then informed me that they failed to install. I'm assuming this is some kind of registry issue that removing iTunes maybe affected, I don't know?

I have an Acer latptop, the following is the information I got from running DxDiag, if there is other information needed that I should obtain please inform me & I'll try to post it promptly--I'd like to be able get my CD drive working so I can burn these cds for my brothers.

System Information
Time of this report: 12/23/2012, 18:48:54
Machine name: OWNER-PC
Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.120830-0333)
Language: English (Regional Setting: English)
System Manufacturer: Acer
System Model: As... Read more

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Answer Match 52.5%

Out of no where, my 120G WD, does not appear in XP. Bios finds and detects drive correctly. This is slave off my boot drive.

Nothing has changes hardware or software wise in a while.

Sbybot and Adawar show nothing. AVG shows no viruses.

It is not available on My Computer, Disk Management, etc. But, it does show in device manager under disk drives?


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Answer Match 52.5%

Follow up related to this link here:   This happened out of nowhere. Touch screen is still working just fine. I can turn that on and it works. But the pen is no longer recognized by the computer at all.  No pen? No one-note. No point in computer. Driver is a 2006 driver, same one that was working just fine yesterday. Any ideas?  There have been no changes to this computer since 4/27 as far as automated win10 updates are concernced, and I have not done any updating manually. It ...just.. quit.

A:Stylus no longer recognized HP 2740p

  In the interest of science: I disabled/enabled all devices related to this. I rebooted no less than six times before the issue mysteriously resolved on its own.

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