Tech Problem Aggregator

HP ENVY x360 m6 (backlit keyboard issue: spacebar only)

Q: HP ENVY x360 m6 (backlit keyboard issue: spacebar only)

Is the spacebar really does not light on my laptop? how can I fix it? my laptop was bought by my dad in BestBuy in Staunton, VA. Now, im here at Philippines, will I get home service? TIA HP.

A: HP ENVY x360 m6 (backlit keyboard issue: spacebar only)

Kentouchthis wrote:Is the spacebar really does not light on my laptop? how can I fix it? my laptop was bought by my dad in BestBuy in Staunton, VA. Now, im here at Philippines, will I get home service? TIA HP.Hi Kentouchthis, Its a normal thing that the spacebar doesn't have a lit on it. Are you a filipino by any chance?




"Education costs money; so does Ignorance"If my post has helped you, click the Kudos Thumbs up!If it solved your issue, Click the "Accept as Solution" button so others can benefit from the question you asked!

1 more replies
Answer Match 82.2%

Hello,  I just purchased this item today at Sam's Club, got it home and unboxed it. Turned it on and the keyboard is very unevenly backlit. The keys on the left side are nice and bright while the right hand side (not ncluding the numeric keypad which is also bright) is dark. Seems the etching of the letters on the right side is poor and doesn't let the backlight to pass through.   This model is apparently so new that it is not available through Chat yet.  Please direct me on how to contact customer support for this model or this PC will be going right back to the store. 

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Answer Match 96.18%

Hello,I bought 1 month ago  the new envy 360 model (15-aq060nz) from the HP store swizerland.It comes with a QWERTZ keyboard - SWISS. This is the standard keyboard in switzerland. The problem is that the key containing the 3 characters: <>\ (next to the space bar) is wrongly mapped to <ctrl> key.This occurs when selecting either Swiss-french or Swiss-german logical keyboard (which is the normal setting used in switzerland).  I have contacted the HP support and my case was treated there. However, I have received this strange answer back:We confirm this is an issue with the particular model and we cannot provide any solution other than buying an external swiss keyboard and use it instead of the standard laptop keyboard if you want to use "<", ">" or "\" keys.You have to contact the commercial people to find out a commercial solution. If this is true, this means that the model I bougth can simply not be sold in Swizerland as anyone here will use the same original HW keyboard I have. Frankly, I simply cannot believe that it is a HW issue. The physical keys are not directly bound to an ASCII character.There is a translation between HW key and locale representation. I would say that the only thing needed is a BIOS update Am I totally wrong? Thanks a lot,Josť

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Answer Match 86.52%

The backlit on my keyboard does not work.  How do you turn on the backlit feature?

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Answer Match 86.52%

Hello community I just bought the new hp envy 13-d099nr and I will like to know if the space bar is the only key not being backlit, because I am having this problem and I am not sure if this is normal or what. The rest of the keys are backlit without any problem. Really appreciate any response. Thanks a lot.











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A:Backlit Keyboard envy 13t

 Hi @cmendoza7139,  Welcome to the HP Support Community! I read your post about your HP ENVY 13-d099nr Notebook and the Back-light concerns. You are correct in your findings, that the space bar does not light up on this Notebook. I hope this answers everything, Please click the Thumbs up and  Accept as Solution if you feel this post has helped you.  Thanks.

3 more replies
Answer Match 84%

I have a Envy 15T-W100, the lights of the backlit keyboard don't work, I've already updated the BIOS and also the drivers, can you help? Andres

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Answer Match 80.22%

when I flip my laptop into tablet mode the keyboard stays live, so I end up type things all over the screen. Is there a way to manually disable the keyboard? Or am I missing something?

A:disable keyboard on HP envy X360

Hi @manda2011?, Welcome to the HP Forums!  It is a terrific place to find answers and tips! For you to have the best experience in the HP forum I would like to direct your attention to the HP Forums Guide. Learn How to Post and More  I understand that when you fold your Envy X360 into the tablet position the keyboard remains active. I believe that it should automatically disable or suspend the keyboard function. Have you done all your Windows updates? Have you checked for viruses and malware? MS Malicious Software Removal Tool Have you ran the Windows troubleshooter? Have you ran the  HP Support Assistant ? If this is a recent change you can do a restore back to when it functioned correctly.HP PCs - Using Microsoft System Restore (Windows 8) I would first try a HP PCs - Refresh Your PC to Resolve Problems (Windows 8).  This will reinstall the original operating system but should not affect your personal files.  I do recommend doing a backup first just in case. Next would be to do a full recovery back to factory.HP PCs - Performing an HP system recovery (Windows 8) You will note that an opportunity to backup your data is provided during the recovery process.  If you have not yet done one now would be the time. HP PCs - Restoring Files that were Backed Up Using HP Recovery Manager (Windows 8)  If this was a recent purchase you should be in warranty and can c... Read more

8 more replies
Answer Match 79.38%

I have the HP Envy x360 m6-aq003dx. and the touch keyboard will not open in tablet mode.  Clicking the touch keyboard button on the bottom right doesnt open it either.  What do I do?

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Answer Match 79.38%

Yesterday I updated my laptop, nothing major that I was notified about... I used it after and it was fine. I closed it last night and this morning the keyboard will not work. Occasionally it will make a loud tapping noise with each press, that started after about10 minutes of working with it.  I've restarted it multiple times and tried everything GOOGLE has offered me.The keyboard works for my password at the start, nothing further. Its been restarted multiple times between attemps to fix the problem. (This PC is 5 months old). I'm new to this brand, it may be an easy fix. Any help is appreciated I may be wrong on the windows 32bit, but it is a 10 for sure!

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Answer Match 78.54%

Brand new out of the box Envy x360 convertible touch screen -  uk keyboard map has no backslash the key is there but does not respond, the key seems to be designated as a function key. Took it back to where i bought it from they cheked it and there stock all are the same, conclusion is HP Error in the Keyboard Mapping.......COME ON HP.......sort it out!!!!

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Answer Match 78.54%

Hey, my hp envy  x360 keyboard and touchpad stop working after restart or sleep and the pc opens up in table mode, moreover autorotation do not works. But when I shut it down and start again it works fine. Can some body tell me how to fix this issue.

A:HP Envy x360 Keyboard and Touchpad do not work after restart...

Hello @Deep284, Thank you for visiting the HP Support Forums! The forums are a great place where you can find solutions for your issues, with help from the community! I read your post about the keyboard issue, and wanted to assist you!  I understand that it seems like you are having multiple issues with the Operating System. Did this issue start to happen recently, or did you always have trouble with the notebook?  Did you install any updates recently?  If so, you can first try performing a System Restore, to set the notebook back to its previous working state. If that does not work, then try resetting the notebook using the following document: HP PCs - Microsoft Push-Button Reset (Windows 10) Next, make sure that all of you drivers are up to date, using the Windows Update. Please let me know if this information helps you resolve the issue by marking this post as "Accept as Solution", this will help others easily find the information they may be looking for.  Also, clicking the Thumbs up below is a great way to say thanks! Have a great day!

1 more replies
Answer Match 78.12%

Last  month I purchased an Inspiron 5559 (Inspiron 15 5000 Series) and I am having  strange keyboard  issues. About half of the  time the  keyboard inserts do uble spaces when  I press the spacebar.  Other times, it repeatts letters, randomly, but not as often as ins erting double spaces.  Even stranger,  sometimes it inserts s paces when I don't even press the spacebar.   I am using this problematic  keyboard  right  n ow and you can see how it inserts these spaces r andomly.  Ple ase help!!

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Answer Match 77.7%

Hi, I recently purchase a HP ENVY x360 - 15-u493cl laptop which came with Windows 10 preinstalled. I need to have it running Windows 7 for work related purposes. Taking help from other  members here I was able to successfully do a clean install of WIndows 7 on the laptop and have gotten most of the drivers. Currently I am having a problem with the laptop keyboard and touchpad. They work but act wierd. Whenver I type, a lot of the times, the cursor moves elswhere on the line or to a different line. Words/lines get selected in random. Wanted to know if anyone has seen this behavior before and have a resolution for it. I tried using a external keyboard and that works fine, so I know its got to be driver releated. Any help is greatly appreciated.

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Answer Match 76.44%

Hello, Several days ago my HP Envy x360 15 laptop battery started performing strangely - 100% charge lasts only for less than 25 min. and I started getting the HP error message (601) when starting the computer. The interesting thing is that this issue lasted for one day and then it disappeared (I did not do anything) - on the next day the battery performed as usual (around 5 hours on 100% charge). However, a day later the same issued occurred again and I have had it ever since. I keep getting that error message (601), but only when the laptop is not charging. I have installed several battery monitoring programs and I saw one interesting thing - when I connect the charging cable all those applications display correct designed and fully charged battery capacity, but as soon as I unplug the charging cable the designed and fully charged battery capacity shrinks nearly ten times (from around 38,000 to 3,680 mWh). The same thing happens with HP battery testing application - when plugged and charging, the application says the battery is ok and does not need to be replaced, but when I unplug the cable and run the battery test one more time it says that the battery needs to be replaced due to natural loss of capacity. The HP application shows that the battery has only been through around 170 charge cycles, so I presume this is no ordinary battery degradation issue. I tried manually calibrating the battery, reinstalling battery drivers, restoring OS to previous date, but nothing w... Read more

A:HP ENVY 15 X360 L0N30EA battery issue

H [email protected], Welcome to the HP Forum! I am pleased that you have become a HP Forum member. It is such a wonderful site to find answers and tips. Here is a link to guide you to having the most rewarding experience and answer any concerns about posting: First Time Here? Learn How to Post and More I grasp that you are experiencing an issue with the battery on your Envy x360 15-u202na. When you connect the charging cable all the battery applications display correct design and fully charged battery capacity, but as soon as you unplug the charging cable the design and fully charged battery capacity shrinks nearly ten times (from around 38,000 to 3,680 mWh). The same thing happens with the HP battery testing application. When plugged in and charging, the application says the battery is OK and does not need to be replaced, but when you unplug the cable and run the battery test once more it says that the battery needs to be replaced due to natural loss of capacity. The HP application shows that the battery has only been through around 170 charge cycles, so you presume that this is not  an ordinary battery degradation issue. You tried manually calibrating the battery, reinstalling battery drivers, and restoring OS to previous date, but there was no change. You also noted that the power brick previously would be warm  when charging but now remains cool.  Are you connecting directly to a... Read more

3 more replies
Answer Match 74.76%

Just bought this Laptop and it will not charge. Battery Icon shays " Plugged In, Not Charging" at 9%. Have tried charging all night and still 9%. Obviuosly, worthless as a laptop in this condition and only a desktop. Checked charger...slightly warm to touch.
 
- Product # G6T85UA#ABA
- Serial # [edited Serial Number by Moderator]
- Win 8.1
- 15-u011dx
- I7-451OU
 
Need help ASAP.
 
SherbrookeJeff

A:Brand New HP Envy X360 TouchSmart battery issue "Plugged in ...

Hello, @SherbrookeJeff Welcome to the HP Forums.It appears that the battery is not being charged. I will try to assist you with this. Try the steps provided in this document: Battery Does Not Power Notebook or Hold a Charge. If you complete those steps and it's still not working, I recommend contacting phone support for further assistance. HP Technical Support, North America 1-800-474-6836. For all other regions click here. Thank you for posting on the HP Forums.




I worked on behalf of HP.

4 more replies
Answer Match 73.5%

Hi! 
I just purchased Inspiron 15 7000 7559. Backlit keyboard was working fine untill i updated my BIOS to 1.1.8 and now there in BIOS it is shown as non-baccklit keyboard. Keyboard lits up  on its own sometimes and when pressing keys it goes dark again.

Any idea whats the problem? 

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Answer Match 73.5%

Hi everybody just wondering whether I can replace a non backlit keyboard with the one with and my elitebook has resolution of 1600x900 can I replace it with a full HD resolution? Thanks

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Answer Match 71.82%

I have a 840 G1 laptop which appears to not have a backlit display.  There is no option in the BIOS for configuring the time delay as there are in others we have. Can I just replace the non-backlit keyboard 730794-xx1 with a backlit one 731179-xx1?Will the option to configure the delay then show in the BIOS?Do I need to do anything else? The service manual does not appear to cover the change as opposed tot he replacement.

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Answer Match 71.82%

Can I Replace a Keyboard(Non-Backlit) with a Backlit Keyboard in my HP Pavilion 17-e020dx Laptop?

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Answer Match 69.3%

Model K3Z24UA .   I hope it can be upgraded !

A:Can I replace a ( Non-Backlit ) with a backlit keyboard in m...

To use a backlit kbd the motherboard must have the connector to plug it into- usually only highend models have this. Your Maintenance & Service Guide does not show a backlit kbd option.http://h10032.www1.hp.com/ctg/Manual/c04886216

1 more replies
Answer Match 68.88%

Hi Folks,    I have a spectre X360 and I am really happy with it.  Great product.  I recently updated the bios and it was really nice to be rid of the glowing keyboard light LED. There is an issue that has popped up though which is incredibly frustrating, like incredibly annoying, and I was wondering if anyone else has noticed this.  The keyboard response to typing a double letter (such as the t in letter) has gone down.  In other words my typing speed is now limited because the keyboard isn't as sensitive as it was prior to the bios update.  Does anyone know of a setting somewhere where I can increase the sensitivity of the keyboard so I'm not constantly going back to correct a missing double letter?  Please! argh it sucks so bad.  It has ruined my experience with this machine.  -Sam

A:spectre x360 keyboard issue after recent bios update

Hello @Sam_A? ,Thank you for visiting the HP Forums! A great place where you can find solutions for your issues, with help from the community!I came across your post about the Notebook, and wanted to assist you! I have looked into your issue about your HP Spectre x360 and TouchPad sensitivities not working correctly. Here is a document on how to troubleshoot the Touchpad sensitivities.If you will go to the section on Adjusting TouchPad pointing sensitivities it should help resolve the issue. It also shows you how to restore the default setting that could help as well.Hope this fixes your issue.Thanks.

9 more replies
Answer Match 68.46%

Can I Replace a Keyboard(Non-Backlit) with Backlit Keyboard in my HP Pavilion x360 Convertible X0T24PA#ABG

A:Can I Replace a Keyboard(Non-Backlit) with Backlit Keyboard ...

Hi,          Backlit Keyboard is available for only for selected models, you can check this info in Page # 2 in Chapter 1 http://h10032.www1.hp.com/ctg/Manual/c05147552 Also I did check if a keyboard is available with backlit for your model HP Pavilion x360 13-u026tu but couldn't find one for this product. And its lists the keyboard without Backlit only.

2 more replies
Answer Match 68.46%

Hello. I recently acquired a (somewhat older) Dell Latitude E6420, and I wanted to replace the keyboard in it with a backlit one. Is this possible, or do backlit keyboards have a special connection that this one might not have?

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Answer Match 66.78%

What's the difference between the HP Spectre x360 and the HP Envy x360? They both look the same.The only noticeable difference is that HP Spectre x360 has a Radiance Infinity display, while HP Envy x360 has an IPS display. Having the same specs, except for the display, why is the Spectre x360 more expensive than the Envy x360 ? Moreover, I thought that IPS is better than TN, which is my guess that is the technology used for the Radiance Infinity.

A:HP Spectre x360 vs HP Envy x360

Hi, You've got few questions about those products. Well, come to a store and yoy can see the differences. Better still, you can buty 2 machines and compare.  For build quality, the HP Spectre x360 is much better than the Envy x360 you can also find Pavilion x360 - we are talking about SPECS and BUILD here about plastics and metals about wood and gold. Regards.

3 more replies
Answer Match 66.36%

I cleaned the keybord with a cotton swab and now some keys are not working. entire row of keys 3,E,D,C. when some keys pressed non-related windows open (I think some keys like ctrl. key permenently pressed). I though I should disassemble the laptop and clean contacts of keyboard, fasten any loose cables, etc. but the problem is I couldn't find the Service Manual for the laptop. someone kidnfly help me to find this manual. HP ENVP M6 TOUCHSMART Notebook PCProduct No: G6R97UA#ABASerial No: 5CG4395BB3 Thanks Upul

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Answer Match 64.26%

Is it possible to upgrade my HP 15-f162dx to a backlit kb?











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View Solution.

A:Non backlit to backlit keyboard

@orion13? Sorry to say but no. Your manual here. http://h10032.www1.hp.com/ctg/Manual/c04763947 REO

2 more replies
Answer Match 63.84%

Someone recently spilled water on my keyboad and now the spacebar wont work. I was wondering if there was any way I could set another key possibly the key to the left of the #1 key since i never use it. I am pasting spaces after all my words, its a pain.
 

A:Keyboard---> Spacebar

Why??? is my question. A basic keyboard can be picked up for $10 and personally the inconvience of not having the space bar or any other key on my keyboard would drive me nuts.
 

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Answer Match 63.84%

The spacebar does not seem sensitive enoughso large portionsoftext can oftenhanvenospaces which then have to be added later which is time consuming and annoyinging. Ihave hadthislaptop forabout2/52.thanks

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Answer Match 63.84%

The spacebar does not seem sensitive enoughso large portionsoftext can oftenhanvenospaces which then have to be added later which is time consuming and annoyinging. Ihave hadthislaptop forabout2/52.thanks

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Answer Match 63.42%

Hi 
I have recently purchased Inspiron 14" 5459 in India. This comes with a non-backlit keyboard.
Is there a way to get it upgraded to Backlit Keyboard? If yes, can this be done via Dell Support or I'll have to procure the OEM part on my own and replace?

Cheers,
Rahul

A:Inspiron 5459 Keyboard upgrade to Backlit Keyboard

Hey,
Have the same laptop and the same question in mind. Let me know if u find a solution to it.
Thanks mate!

1 more replies
Answer Match 63%

A recent situation has developed in OE6 when I try to reply to an email. The keyboard spacebar, instead of doing its intended task, acts like a down arrow. By repeatedly pressing the space bar I am taken down thru the email I'm attempting to respond to, then successively to each email in my inbox. It seems to work properly in other applications (MS Word, for example). Any ideas?
 

A:Problem with keyboard spacebar in OE6

That is normal behaviour if you try it in an email in the preview pane, before selecting the email and then selecting "reply to"

The original one is in a read-only state, as in all email programs, uneditible until the email has been attached as part of a reply or forward message.
 

1 more replies
Answer Match 62.16%

Not.Sure.if.this.is.the.right.section....BUT...Her e.is.my.problem.as.you.can.see.my.spacebar.stopped .working.for.no.reason...ALSO.my.numlock.button... .Sometimes,when.i.start.the.computer.it.will.turn. on.sometimes.it.wont....and.pushing.it.doesnt.turn .it.on.or.off.........It.is.not.only.this.keyboard ,.I.plugged.in.a.different.one.and.had.the.same.pr oblem.....What.could.be.causing.this????.....I.am. running.windows.XP.pro.and.havent.installed.or.del eted.anything.recently.....The.computer.was.workin g.fine.when.I.shut.it.off.last.night,then.this.mor ning.it.was.doing.this.Thanks!

A:Keyboard.Problems.No.Spacebar.Or.Numlock

Can you try another keyboard, or is it a Laptop?

25 more replies
Answer Match 62.16%

This is silly question I know. Will anyone tell me if I press on the edge of spacebar the keyboard suppose to response with space? Mine doesn't. Just playing with my new m5510.

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Answer Match 62.16%

Hey,
 
I wanted to do the same as well. Get rid of the normal keyboard and upgrade with a backlit one. I am ready to buy it off market or online as well as my warranty is void. Help will be appreciated, Ignorance will make me sad.
 
 
Thanks

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Answer Match 62.16%

Hi, I have HP Pavilion 15 n012tx. I am from India & I want to change my non-backlit keyboard to backlit keyboard. Does HP officially provide backlit keyboards for my Laptop? (The white LED one is preferred)

A:Replace Stock keyboard with Backlit Keyboard

Hi talatshaikh29, Officially HP does not provide backlit keyboards for your Laptop http://h10032.www1.hp.com/ctg/Manual/c04439615.pdf

2 more replies
Answer Match 62.16%

I am looking at buying the 15-bn070wm laptop that walmart carries with the realtree design. The laptop does not come with a backlit keyboard and I was curious if there is a way that I could purchase a ugraded backlit keyboard and install it I know some models have the backlight connector under the keyboard but they just do not come with them installed? If so what model keyboard should I purchase and would the laptop follow the HP pavilion 15 series disassembly steps?

A:X0S19UA-Change keyboard to backlit keyboard

Hi, It is much better and cheaper to buy this option now because backlit keyboard alone won't work, you need a motherboard which have ports for you to connect those lights. Buy this option now may cost you say $50, replace it later may cost you ten times or more and in many cases not-workable. Regards.

3 more replies
Answer Match 61.74%

Nothing spilled on it or anything like that.
Is there anything I can do to fix it short of returning/replacing it?
 

A:Solved: Brand new keyboard and spacebar sticks

If other keyboards work without a pblm. yes return it.
 

3 more replies
Answer Match 61.74%

Hey All,

I am constantly infuriated by the switching between keyboard with Windows Key + Spacebar. I have tried everything I can think of to disable it, including googling and searching these forums... to no avail.

I need to have both languages on my computer, but I constantly accidentally hit the shortcut and switch languages inadvertently. Any help for this?

Cheers,
Sarah

A:Switching Keyboard Language with Windows + Spacebar

Follow this tutorial to disable Windows Key + Spacebar

Windows Key Shortcuts - Enable or Disable - Windows 7 Help Forums

3 more replies
Answer Match 60.9%

I like my new keyboard but it doesn't seem to be a very responsive space-bar. I have to remember to press down hard to get it work. Is there anything I can do about this?

Microsoft Natural Ergonomic 4000 Keyboard
 

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Answer Match 60.48%

My laptop touch screen was showing some bubbles with flashing touches on the screen. I had to connect it to the external monitor to use it. Can somebody help?

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Answer Match 60.48%

Hello. I have just bought this notebook and I searching on google i noticed it has an internal M.2 port next to the HDD, and in this hp official manual it mentions M.2 SSS support, but not for this specified model. How do i check compatibility ? (mostly with BIOS). It would be awesome if i could add a SSD without loosing the 1TB hdd.  Thank you.

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Answer Match 60.48%

Hi I bought an HP Envy x360 it only worked for 6 months.  It does not switch on there is a light only when it charges.  Can anyone help. 

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Answer Match 60.48%

My in box deletes messages before I can read or save them.

A:HP ENVY x360 M6

Hi @threadfin410?, What email are you using (Gmail, Outlook, Yahoo...)? And are you accessing it in an Internet browser? Do you access the same email account on any other devices? When the messages are deleted, can you still find them in your Deleted/Trash folder? Any additional info would be helpful.

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Answer Match 60.48%

My envy x360 m6 ae151dx makes some rattling noises seemingly from the fan. Should I worry about this? If I buy a laptop cooler, will it be fixed?

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Answer Match 60.48%

I have windows XP home version & the other day I was typing away & I must have hit some strange key combination. Suddenly evertime I hit the spacebar it performs a backspace (deleting the last character typed). Also, the left half of the spacebar is supposed to be a backspace but now it performs a space. This seems to happen regardless of the application I am in. It is very annoying. Can anyone help me restore the normal keyboard settings?
 

A:Keyboard Quandry - spacebar acts like backspace & vice versa help!

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Answer Match 60.48%

Not quite sure where to ask this, but I was wondering if someone might be able to help me with my problem. Last night the spacebar, backspace, and enter buttons stoped responding. Also, I can no longer scroll up and down on a page with the arrow buttons. Before this problem happend, I think I some how clicked on the Ctrl button and some screen came up about something but I don't quite remember what it was about. Also, the shaded box thing that appears behind something when you click on it kept moving up and down before I shut it down. This no longer happens but it may be linked to my current problem. I called the Dell Support but they told me there is a problem with my hardware and I can't understand how that could be since it was working fine just a short while ago and I didn't do anything to it. Nothing has been spilt on it and it hasn't been hit or anything. By the way, I am typing this with an on-screen keyboard which explains the spaces. Quite annoying. I hope someone can help me. Thanks.
 

A:Spacebar, backspace, and enter not working on inspiron 1100 keyboard

SameProblemwithINSPIRON4000

AsYouCanSeeMySpacebar(asWellAsTheBackspaceAndEnterKeys)Don'tWork.AnyIdeaForASolution?I'mAlmostSureItIsNotMechanical.Greetings,PatrickFromBelgium
 

8 more replies
Answer Match 60.06%

Hello,I'm having some trouble with my Envy x360 (m6-w103dx). I like it a lot so far and decided it needed a boost, so I took a Crucial BX100 250GB SSD I had and cloned the HDD that came with the laptop to the SSD. Immediately on boot the laptop says the drive's smart status has an issue/failing (which doesn't seem right, the other PC's I've been trying the SSD on aren't showing the same things, and just this morning the SSD was functioning perfectly fine as the boot drive of an older PC)After that the laptop would say "Boot device not found, Please install an operating system on your hard disk" (3F0).So I figured okay, maybe I botched cloning the HDD. I plugged the SSD back into my desktop and wiped it clean, and prepared a Windows 10 USB installer. While I was doing this, I also put the original HDD back in the laptop to make sure it was still functioning properly and the laptop booted up fine just like it used to.I put the wiped/cleaned SSD back into the laptop. I'm still getting the message about the drive's smart status on boot, and "Boot device not found, Please install an operating system on your hard disk" (3F0). So sounds like I just need to install windows...plugged in the Win 10 USB drive, and set bios to boot USB first. After that Windows 10 installer came up just like it normally does but there were no drives detected. I'm pretty stuck at this point. I've tried cloning, wiping the drive and initializing it as MBR, and again wiping it and trying... Read more

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Answer Match 60.06%

Hi, looking for a convertible, X360 style, laptop. The IT guy says I need i7 with dedicated graphics and it needs to be able to replace my desktop so run dual screens, hook up to the network, sit off to the side of my desk while I use a full keyboard. The HP Envy X360 seems to tick the i7 and graphics card boxes but I just can't find out whether there is anyway to replicate a normal docking station....anyone able to help?

A:HP Envy X360 Business Use

Hi!, @Hlrock: For Help you, Can, indicate the model complet and P/N (Product number), of your netbook ?.

1 more replies
Answer Match 60.06%

Hi, I'm having trouble with Windows Hello. When I first purchased my notebook, Windows Hello was working fine, I had set it up correctly and had been using it successfully for a couple of weeks. Now, it's suddenly not working, and when I try to configure it in settings, there's an error that it cannot find the camera. I've been through the support blogs/forums and tried everything I could find, i.e. updating the software drivers, updating bios, restarting, etc. I have no idea how to get it working again. I can still unlock with my pin/password but it's just inconvenient when it was so quick to use Windows Hello before.  If anyone can help that would be fab!  Cheers

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Answer Match 60.06%

My HP Envy x360 laptop keeps restarting every time I open my lid. My settings are already on Sleep mode for when I close the lid. This just started occurring recently and I've already tried running quick tests via F2 function and upgraded the BIOS. Doing a system recovery is my last resort. 

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Answer Match 60.06%

My notebook keeps restarting at unknown times. i thought it was due to sleep settings but I switched them off and it still happens. it seems to happen more when I have it charging. Anyone else having this problem?

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Answer Match 60.06%

greetings.  Will we see in Future a other Version from the Envy X360 with AMD APU and DUAL CHANNEL RAM? I dont now why the hell you but only one Ram slot in this Maschine....  Pls Tell me if we will see more Envy X360 with AMD APU ... better a 9830P with Dual Channel RAM.. and open Features for overclocking and undervolting... Pls build this.  I like the ENvy.. and i will buy 2 of them.. but not with singel Channel ram... this makes no sense.. AMD can have such more Power with fast RAM. greetings Sunjy

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Hello, I have an Envy x360 15t-w000 purchased a little over a year ago.  Product number K8Q06AV.  I recently cracked my screen and am having trouble locating a digitizer.  I do not need an LCD, just the digitizer.  Could you possible tell me where I could purchase one?  Thank you! 

A:HP Envy x360 15t-w000

This looks like one or both of these may be the correct part. HP's Manual: Manual provides no part number for the digitizer and glass. I would suggest pulling the screen and disassembling down to the glass and digitizer and compare to the pictures in the auctions: http://www.ebay.com/itm/HP-Envy-x360-15t-15t-w100-Touch-Screen-Glass-with-digitizer-Assembly-15-6-Ne... http://www.ebay.com/itm/HP-Envy-x360-15t-15t-w000-Touch-Screen-Glass-with-digitizer-Assembly-15-6-Ne... If this is "the Answer" please click "Accept as Solution" to help others find it. 

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Answer Match 60.06%

My computer is less than a month old and it shut down on me. I have charged it and left it but when I press the power button the fan starts aND the caps key blinks but it doesn't turn on. Then is it stops and tries to turn on again. Nothing shows up on the screen at all. I don't think my hard drive is turning on. I have not dropped it, spilled anything on it, had it in heat or anything. I need this to be fix asap!

A:HP Envy x360 Won't Turn On

Hi ambowditch.  so, your notebook having issue with no display & caps lock is blink. caps lock blink is actually was an error which is notebook motherboard was try to tell to user.what u need to do is, try to count how many time caps lock is blink.  try do following troubleshooting first before u count the caps lock blink. 1. perform power cycle. remove battery & power adapter. then press & hold power button for 30 sec. then plug in power adapter only and power on the unit. make sure battery is not installed. if you lucky, may be the notebook will start with HP Logo and windows will load as usual. but if not, try to count how many time caps lock is blink. thanks. ghost. Please mark my post as SOLVED if it has resolved your problem. It helps others with similar situations.

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Is there anyway to use my Envy x360 as a 2nd monitor for my work laptop? If so, what type of adapter would I need?

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Hi, I recently bought a HP ENVY X360 and it's really slow, it sometimes takes up to 15 minutes to start up, it freezes alot and sometimes the screeen goes black and i can only see the mouse... What can i do to make it faster? and to stop it from freezing? Thank you

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hi, I bought a HP Envy x360 laptop (m6-w103dx) in the US a couple of months ago and today it has just shut down (died) on me and I cannot boot it up. Power cable light is on, so has power, but nothing's happening.I plug in the charger and the orange light turns on and then when I click the power button it blinks white one time then it turns off right away.Any help would be appreciated... Thanks...

A:NEW HP Envy x360 Won't Turn On

If you leave the power adapter plugged in dose the led stay amber?That means it is charging. Your troubleshooting describes a notebook with too low of a battery charge to boot into Windows. Let it charge for an hour or so before trying to power it on.  

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Laptop will randomly feeze to the point it becomes completely unresponsive and requires a hard reset.  This has happened consistently since I've had the laptop. In the last couple month the frequency has rapidly increased.  I have contacted HP Support numerous times and continue to get different answers and the run around each time. - All Windows and BIOS updates are ran- I did a clean reinstall of Windows based on recommendation from the chat session. Then I had one agent tell me it was probably malware and needed to send me a recovery disk, then the next person said it was a bad Microsoft update.  I've done everything asked and I still have a laptop that is constantly freezing, and this is becoming increasingly frustrating. I've noticed this seems to be a common issue with my model of laptop, and wondering if there is a fix for it. Please someone help me out here.

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Answer Match 60.06%

Today my laptop turned off at random. It won't start up and the caps lock key flashes once when attempting it.

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Answer Match 60.06%

I have a brand new Envy x360 that I've had about a week. The power will turn on but there is no display, no HDD activity and lights on the cap locks and mute will not turn on. I've tried a hard reboot, held the power button down for up to 30 seconds to shut it off. I've connected it to an external monitor via the hdmi port, and i've disconnected the battery for about 30 minutes, connected AC power. Still not display, no bios post and no HDD activity light. At this point I'm guessing the motherboard failed. Are there any other troubleshooting suggestions or should I return it to the store I got it at (Costco) for a replacement?

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I've had this HP Envy for a little over a year now, and shortly after having it the keyboard backlight just stopped working.  It didn't really bother me until recently, as now I find that I'm in situations where the backlight would be handy. I've tried restoring the BIOS to the default, and I've tried updating the BIOS.  The designated backlight key also does not work anymore, but its alternate fn command (f5) works.  

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Answer Match 60.06%

Hi, looking for a convertible, X360 style, laptop. The IT guy says I need i7 with dedicated graphics and it needs to be able to replace my desktop so run dual screens, hook up to the network, sit off to the side of my desk while I use a full keyboard. The HP Envy X360 seems to tick the i7 and graphics card boxes but I just can't find out whether there is anyway to replicate a normal docking station....anyone able to help?

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I dont have a backlit keyboard on my laptop but I was wondering if it was possible put one in?

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Hey, recently purchased the HP Pavilion 17 g131na model and have found it has no backlit keyboard.. was just wondering if this is easily upgradeable? and if so how do i go about it without breaking my warrenty?... cheers

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Hi guys,My E5 573G didn't come with backlit keyboard, so I was wondering can I install V3 574G keyboard in it, that has backlight? Those two are same keyboard units, so it's basic function will be preserved.Does Acer makes E5 573Gs with backlit keyboards at all?Cheers!

A:Backlit keyboard E5

Anyone guys?

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Hi guys! Do you know if it's compatible any backlit keyboard with my laptop?   

A:Backlit keyboard HP 250 G4

Hi, No option on the list:      http://www8.hp.com/h20195/v2/GetPDF.aspx/c04570053.pdf that means no compatible backlit keyboard because the system/mother board does not have connectors for those lights. Regards.

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Can I Replace a Keyboard(Non-Backlit) with Backlit Keyboard in my HP Pavilion 15-ab035tx?

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Answer Match 59.64%

I'm looking around for backlit keyboards, but I don't want anything too expensive. It would also be nice to have multimedia keys if possible. Also, if there's any good mice as well. I'd just like to look around because I'm thinking about changing mine. I don't have too much to spend so good deals would be nice.

A:Backlit Keyboard

How much are you looking to spend? Do you want a Mechanical keyboard, or a membrane keyboard?

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keyboard backlight is very dim.how to brighten it? 

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How do I turn on the backlit keyboard? I am colorblind and I can not see my keyboard keys at night. It's kind of frustrating.

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Answer Match 59.64%

I have a Lenovo Ideapad P500 and the lights on my keyboard went out except for the num lock and cap lock. I have tried the fn key and the spacebar. 

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My aspire e5- 575g has a backlit keyboard, but it doesn't turn on, even when i press fn+f9, please help

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Answer Match 59.64%

Hello,  I changed the OS on my Envy 15-j007cl to Windows 7 (64bit).  I've gotten everything to work save two issues: 1)  It's missing one driver (Validity Fingerprint Sensor); USB\VID_138A&PID_0050&REV_0060.  I've downloaded the driver from links I've found here, but it still shows as missing.  The fingerprint reader still doesn't work, but I'm not sure if this OS supports the fingeprint reader.  Does anyone know if the fingerprint reader is supported with Win 7? 2)  The keyboard backlighting no longer works.  This is actually more of an issue to me than the fingerprint reader.  Can someone tell me if this is due to a missing driver or something else? Thank you  

A:Backlit keyboard

 Hi @gruhls, Welcome to the HP Forums! I read your post on the HP Support Forums and wanted to reach out to you. With downgrading your HP ENVY 15-j007cl Notebook you might need to change the BIOS. I recommend to restore the BIOS defaults.You could restore the BIOS with this document selecting the reloading the BIOS default settings. That way it will look at the Hardware installed on the Notebook. You could try the Download here, under the Software-Security, as it is for Windows 7 and should work fine. Please let me know if this information helps you resolve the issue by marking this post as Accept as Solution, this will help others easily find the information they may be looking for.  Also, clicking the Thumbs up below is a great way to say thanks!    Thanks.

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Answer Match 59.64%

Sir, recently  i brought a new laptop 14-ac135tx now i wanted to change my standard keyboard with baclit keyboard can i do that 

A:backlit keyboard

No, sorry none of the keyboards offered in that model series is backlit which means the motherboard has no place to connect a wire to light a backlight and none of the keyboards has the backlight cable/wire in any event. There are quite a few ingenious aftermarket products that will provide a light on the keyboard for night work. 

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Answer Match 59.22%

Screen cracked on Hp envy x360 serial number [personal information removed]. The screen is cracked and every so often the screen shakes from side to side or zooms in and out on its own.
 
I need a link to either the screen or screen and digitizer

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I am thinking of purchasing the ENVY x360 15 ar002na but cannot find user reviews or a retailer to compare prices. Can anyone who owns this laptop give me some feedback? 

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Hello, I have bought a  "HP ENVY x360 - 15-aq102no " and i need a stylus or digital pen.I got a microsoft surface pen 4 but it did not work on my computer.is there some stylus that i can use for my computer??if is there not, could you name some pen that works good on this model?? Thanks

A:Stylus Compatibility with HP Envy X360

Hi, The following table may help:          http://support.hp.com/au-en/document/c05166879 Regards.

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my envy m6 x360 convertible is refusing to install hp notebook system bios update. every single game i play with this product lags and i cant update the amd radeon

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I wish to use a generic stylus or a good stylus pen with on the touch screen. USe it to edit , comment on documents with MS -Word, .pdf and other Application software like BAmboo Paper. Please recommend which stylus should I buy in India?  Second the touch screen is 15.6" diagonal FHD IPS WLED-backlit touch screen (1920 x 1080) using Windows 10 Home 64 Bit - 10 point touch OS . IS the touch screen CAPACITIVE or RESISTIVE? Meaning thereby : which would be the best stylus pen that would work on it? Any other information and link would be most welcome. Thank you in advance  

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My new HP Envy x360 is supposed to have a battery life of 9 hours, but it doesn't. When it is fully charged at 100% the time displayed is 4 hours and 30 minutes. That is no where near the full battery life. What is wrong with my battery?

A:HP Envy x360 Battery concern

Granted it does grow from there but the most it has ever grown to is 6 hours and 30 min 

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I recently purchased an HP Envy x360, assuming that they're would be an endless variety of styluses that I could use for drawing & illustration.So far, most sources indicate that there are no active, bluetooth, or otherwise pressure sensitive styluses that work with the Envy x360.Does anyone have a solution? Is there one?

A:HP Envy x360 stylus issues

Hi @the1josh1dunn, Welcome to the HP Forum! This is a wonderful location to converse with the community, get assistance and find tips. For you to have a rewarding experience, I would like to include the following link for your perusal and reference. First Time Here? Learn How to Post and More. I grasp that you have purchased an Envy x360 and are looking for a stylus. I believe that the HP Active Stylus should work with your Envy x360. Please contact HP Shopping to confirm. 1-800-hp-direct 800-473-4732.   Please let me know the results. Thank you for participating in the HP Forums! We want to help you as well as others who may experience a similar issue. Please consider marking the post that resolves your issue as "Accept as Solution?  to help other community members! To say thanks for the assistance, please click the ?Thumbs Up Icon? below.

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if i buy hp envy x360 from usa and migrate to india, does it still hold the warranty???ordoes hp envy x360 has international warranty???

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So I've been researching for a few months now but have still to no avail found a viable solution/answer anywhere I looked. I have been looking for a stylus to use with my laptop which is a 2-in-1 so I figured it should be able to use one. But if possibly I would really love it to be pressure sensistive so I can draw in Photoshop with ease. It doesn't seem that any pen has been actually tested on this device though: all the Wacom ones haven't been tested, some say the HP Active Stylus may work but everyone commenting have the Hp Spectre so I would like to have a definitive answer if someone wouldn't mind helping.

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I have this HP ENVY x360 - 15-u111dx and I would like to add a SSD to this laptop for the OS to reside on.   According to the HP Support Assistant, it is a product number J9H90UA#ABA.HP Support page for this laptop provides me a link to this maintenance and service guide, http://h10032.www1.hp.com/ctg/Manual/c04513489.  It seems to indicate that it does have the ability to take an SSD in the form factor of "M.2 2280-S3-B-M"  And in the product description, it says in the Internal Expansion section that it has this, "One 2280 M.2 daughter board - optional support for SSD"Used space on the C: drive is 90GB.  The D: (recovery) uses about 30GB.This leaves me with a few questions.1.  Can a SSD be added while keeping the factory 1TB drive installed?2.  Can I migrate the OS (and recovery partition) to that SSD, boot to that SSD, all the while not messing the up the ability to do a system restore/recovery of the OEM Windows 8.1 software provided by HP?I think step 2 will be the trickiest.  If someone knows of a free product to do this, I would welcome that recommendation.  I'll also take recommendations for paid software if no free exists.  Thanks. Edit:  Sorry, I also have a video problem, and must have had that on my mind when I sellected where to post this.  Could a mod move this to the correct forum please?

A:Adding SSD to Envy x360 15-u111dx

Hey @bob151?,Welcome to the HP Support Forums! This is a great place to find solutions and help from our community! I understand you have some inquiries about upgrading your HP Envy x360. I'd be happy to help with that. From what I could find in the service manual, it looks like your Notebook only supports single drive configuration. It does support up to a 256 GB SSD however, I'm not see a way to add an extra drive for booting.  Hope this helps. Please keep me posted.  You can always say thanks by hitting the Thumbs Up button below!Cheers.

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Hello, I'm interested in buying the model mentioned above.Can anyone please confirm whether it has an active digitizer?I would like to use an active stylus Pen (preferably Dell Active) for drawing/writing   Thanks a lot in advance

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Answer Match 59.22%

Hello,I am trying to connect my HP laptop to my TV. I have the HDMI cord plugged in, but my laptop does not respond to it. When I click the projector button to change it to "duplicate" , "extend" , or "second screen only" , it will not switch over.

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Answer Match 59.22%

I'm really disappointed with my HP Computer. When I switch to tablet mode the display doesn't rotate and I have 2 updates that constantly fail to update. I've read several post from user with the same problem (screen rotation) and the Ctrl-Alt-Up Arrow doesn't work. I'm really frustrated and checking my receipt to see if I can return this HP computer and get the Lenovo. 

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Greetings HP Fans. I purchased an HP Envy X360 about 8 months ago.  I've noticed over the past couple of months that the display will blink (flicker) off for a fraction of a second on a regular basis.  On average ever 20 - 30 secords.   I had read that it was a Google Chrome issue, but I've noticed it on everything, programs, apps, etc.  It happens in both regular and tablet mode. I've been searching the blogs, but I've not found anything that addresses this particular issue. Any help would be greatly appreciated.

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Hello! I have a fairly new Envy x360 that came with Windows 10 preinstalled.  I do not like Win10, and have learned that many of my programs won't run on Win10.  I want to go back to Win 7 pro, but am not sure the hardware will work with an older OS.  Any recommendations on how to do this (get rid of Win10 and install Win 7)? Thanks in advance for your help!

A:install win7 on envy x360?

Antarcticgecko Hello;Allow me to welcome you to the HP forums!With notebooks, the primary problem with trying to run a different OS than the one preinstalled is the need for the specialized HP drivers for the specialized hardware that comes in the laptop.  Desktops don't present such difficulties because they tend to use more generic hardware and you can often swap out a piece of hardware if you need to.  Laptops don't provide that flexibility. If you will provide the detailed product number of your laptop, I can check to see if HP provides Win7 drivers for it:  http://support.hp.com/us-en/document/c03754824?jumpid=reg_r1002_usen_c-001_title_r0001We can proceed once you provide the information.Thanks

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I bought this new HP laptop 2 months ago, However it kept freezing 3-5 Times a day, I had to hold down the power button to turn off. I found that some of the same line of Envy have the same problem.  In my case it happen doesn't matter what I'm doing (Web Browsing, Word or Excel, Skype, Playing MineCraft, etc)I updated HP Assistant, Windows 10 as well, but the problem still.Any help would be greatly appreciated. Configuration:HP envy 15-t touchi7 6th Gen16GB memory64bit Windows 10 Home128GB SSD+ 1TB HDD

A:Brand New Envy X360 15t keep Freezing

CyberLAGER Hello;Allow me to welcome you to the HP forums!I read your post about problems with your new HP PC and wanted to help.You should not be having problems with a PC this new.While this PC is still under warranty, you should contact HP Customer Support directly to have them put you in touch with HP Technical Support to see what they can do about diagnosing and repairing your machine remotely.I did this recently and the HP Tech was able to remotely access my PC from the Internet and do the needed repairs. If you live in the US or Canada, contact information is on this page: http://www8.hp.com/us/en/contact-hp/phone-assist.html#section1If you live elsewhere, contact information is on this page: http://www8.hp.com/us/en/contact-hp/ww-contact-us.htmlNOTE: After you get through, stay on the line until you are finally able to talk to some one -- it can take a while!If you have trouble finding a phone number, then try: 1 (800) 474-6836Good Luck

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Hi, I've been having an issue with my recently purchased HP ENVY x360. The screen will often display small animated bubbles at the top of the screen and they will begin to flicker uncontrollably unitl I restart my computer. PLEASE HELP!

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