Tech Problem Aggregator

XPS 8700 problem

Q: XPS 8700 problem

I'm asking for help using a different computer because my xps 8700 will not boot up. There is no communication with my monitor when I start up the computer. Black screen.The fan runs at start up and i see an orange light inside the box.If I try to put in a disk,nothing happens.Last week my computer would start up for no apparent reason when in sleep mode.I would have to get out of bed to shut it down in the middle of the night,otherwise it would stay lit up.Any ideas ?? Thanks.

A: XPS 8700 problem

Hi Cheech63
Thanks for writing to us.
Please disconnect all connector and hold down the power button for 10 sec and then try to boot up again.
Also if there is a separate graphics card, remove the graphics card and try the onboard connection. Simultaneously you can try another monitor just in case, to rule out the monitor.
Await your response.

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Answer Match 50.82%

Here's what happened today and has happened enough times in the past to make me think this is unusual.
I have the latest build of Win 10 on my system and this is installed on a 512GB M-Sata drive.
I also have a 2TB WD Green, a 1TB WD Black, and another 650GB HD.
So I came home about 10 mins ago, and my PC was off, and I usually let it hibernate while I'm out so it's never completely off so it shut off for some reason.
I then turn on my system and it boots up but instead of going into Win 10, it shows me a boot selection screen with a Windows 7 and Windows 8.1 option and then it crashes.
My solution, which works everytime, is I disconnect every HD in my system except for my M-Sata which is my OS. Booting up then gets me back to Win 10 and then after I power down and re-attach all my HD's everything is back to normal. But this process repeats itself once every random 1-3-6 months.
Any ideas how to actually troubleshoot this?

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Answer Match 49.98%

Hi! After trying for a long time to install the Windows XP Professional x64 Edition with Service Pack 2, I finally got the installation to complete successfully. I was able to do this by "slipstreaming" the AHCI drivers into the XP installation directory and using nLite and burn the ISO to a CD. The installation completed fine with no issues. But now when I try to boot the computer for the first time I am getting the dreaded BSOD message quickly flash and then the computer restarts:
"A problem has been detect and Windows has been shut down to prevent damageto your computer.
If this is the first time you've seen this Stop error screen,restart your computer. If this screen appears again, follow these steps:
Check for viruses on your computer. Remove any newly installedhard drives or hard drive controllers. Check your hard driveto make sure it is properly configured and terminate.Run CHKDSK /F to check for hard drive corruption, and thenrestart your computer
Technical information:
*** STOP: 0x0000007B (0xF8975528, 0xc0000034, 0x00000000, 0x00000000)"
Attempting to boot the computer in safe mode gives the same message as well as starting Windows with Last Known Good Configuration. The BIOS settings I am using are Legacy as opposed to UEFI and it does not boot with SATA mode set to either RAID or AHCI. Is there anyone who has been successful in getting XP to run on a Dell XPS 8700 desktop that might be able to help me out? I looked ... Read more

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Answer Match 49.98%

I purchased this card from Amazon to play a game. The card installed properly and worked fine except that it kept putting the computer into a sleep state which usually required powering off and restarting.  The last time I turned the monitor off the system became unresponsive.
This system has 32 GB RAM and has Bios v 11, 256 GB SSD with WIndows 10 Professional v 1067, Build 14393.105.
I removed the card and replaced it with the stock GTX 660 that came with the system. I am returning it to Amazon as incompatible.

A:8700 problem with Zotac GTX 1060 AMP

Others are finding 10x0 cards compatible, so it is either Zotac specific or a driver SNAFU. I suspect  drivers more than the card itself, especially if it will POST and boot and get into windows.
If you have not yet returned the card I suggest trying to un-install and re-install the drivers.
A common recurring problem when upgrading is part of the previous driver or previous driver setting remains and it conflicts with the new install. It has been so common that there is a great tool written to remove all the litter, called Display Driver Uninstaller, and while I have not used it on Win10, I've used it on Win7 and 8 a few times.
www DOT
Using DDU, completely remove all traces of nVidia software and then reinstall the latest driver directly from nVidia

www DOT
 I only install just the minimum needed, and do not include the GeForce experience which is bloatware IMO. 
post back if you have more questions and let us know if it works.
My posts often get moderated when I include a link so replace the DOT with a .  in the links above.

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Answer Match 49.56%

Am seeing a problem I haven't seen before. When I put the ATI HD 5770 card in the Dell XPS 8700 and reboot the computer to install the driver, I see a black, blank screen, no video. I know that the system is booting from the sounds, but no video. I've tried using both DVI ports on the back of the card, booting in safe mode, but just not seeing any video.

The only thing that I can think of to try is uninstalling the previous card that's being replaced, Nvidia GT 720, and booting with the new card installed. But I'm not sure that'll help, I just don't understand why I'm not getting basic, legacy video when I reboot the computer with the HD 5770 installed.

Any ideas?

A:Problem installing ATI HD 5770 on Dell XPS 8700

Hi Was your Original OS Windows 8? ...

It also seems possible that your Computer is not Compatible with some Graphics Cards ..
Have seen this with your Model and Xps 8500..
I am sure that you have checked that the card does work ...

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Answer Match 49.14%

It was a mistake, but I see no downside right now as I don't need the space and it looks like it would run cooler. I have only 2 screws securing it as access to the other 2 seems problematic as it would be in the proper bay below HD 1.
Initially not recognized but after seeing it as available in pre-boot, and re-booting it appeared in Disk Management, ready for the formatting process. 2T.
Thank you.

A:XPs 8700 installed 2nd hard drive in optical bay - any problem with that?

I would not ship the system with the drive there with only two screws, but it wouldn't bother me at all.
On the 8700s we use with gaming cards, the HDD cage has been removed so there is only room for one drive in the HD2 slot, and the SSD is parked in the optical bay. Again I wouldn't ship it like this but it is fine for me.

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Answer Match 49.14%

I recently experienced an XPS 8700 motherboard failure (burning electronics smell, overheating of an IC on the MB, PS shutting off, etc).  I purchased and installed a replacement MB, transferred the CPU, SSD, etc and was able to get everything functioning except I have an intermittent problem with the stock Geforce GTX650 Ti video card preventing my system from booting.   It sometimes gets stuck with a black screen that never displays the Dell splash-screen.
After much troubleshooting, here is what I have learned:
1.  I can always boot with an older Radeon X800GT PCI-E video card installed (although it only supports a single monitor).   
2.  I have intermittent boot success with the stock GTX650 video card.   If I do get it to boot, and then shut down, it may not reboot (e.g. appears stuck in the BIOS boot process).
3.  Thinking the GTX650 video card may be bad, I purchased a new GTX750Ti video card, however it too causes the system to get stuck in the boot process (same as the GTX650).    I have never gotten the new GTX750Ti to work in the computer.
4.  I measured all PS voltages and they are all good.
5.  I did update the MB BIOS firmware from A07 to A10.   Using the GTX650 card, it seemed to work for awhile, and I was thinking having the old firmware version was the problem.   However, after using the system for a few hours, it once again would get stuck on a power cycle/reboot.
Any help would be appreci... Read more

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Answer Match 42.84%

The on-board surround sound on my XPS 8700 will not work properly.
When the configuration sound test is run the front speakers both give the little melody correctly, but all of the other speakers give a little dink sound like a cracked bell.  The surround sound in the game I play the most only seems to work with the front speakers.
My Creative Inspire T7700 is admittedly quite old (12 yrs) but I don't think that is the problem.
Any suggestions?

A:Sound problem with on-board sound on XPS 8700

Hi Mick, 
Thanks for writing to us. 
Have you tried any other speaker set to rule out the speakers? 
How about the sound from earphones?
Do update the audio drivers and BIOS if not yet and observe for any changes. 
Await your response.

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Answer Match 39.48%

I have upgraded my psu, and am looking for a gpu upgrade. The RX 480 seems like a good option. Would it:
A: FitB: Be compatible with the mobo?


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our machine came with the 645.  been thinking about upgrading to the PNY xcelr8 4g 960.  how ev er quickly browsing I have yet to see mention of a 960 card.

maybe wait until the 1060 comes out?

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My user manual discusses enabling TPM in the BIOS, but I cannot find that setting.  How can I determine whether I have one?  If I don't, why does the manual discuss it?

A:XPS 8700 TPM

You do not have a TPM in the XPS 8700.

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Answer Match 39.06%


XPS 8700 Windows 10 -  no sound. headphone jack not working. been stuck for 2 weeks trying to solve the problem. (front and rear audio jack not working) 
although i plugged the headphone, i got this error: 
1) speaker got (X) symbol (at the bottom right bar)
2) The speaker,  headset or headphone is unplugged  - not fixed.
3) Realtex HD audio manager missing inside control panel
4) when i did dxdiag, got error-  No sound card was found.

Pls help me on this.  becoming really clueless on how to fix this.
Thanks in advance.

A:XPS 8700 No sound

* Turn the Windows 10 auto update off* Go here* Click Change OS and choose Windows 10, 64-bit* Open Chipset* Download/install each one. After installing each one, restart the XPS 8700. If it says you already have a newer file, ignore it and force ours to install* Open Audio* Download/install the Realtek ALC3861. Reboot the system when done. Then retest

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Answer Match 39.06%

Just wondering if anyone of you knows a really good website that has Blackberry article, Tip & tricks and how to guide. Googled, nothing much came out, just couple of blackberry forums. The only good one that I was able to find was called Oh and RIM website suck, if you need to find some articles.

A:8700 Blackberry

Come on there is no good Blackberry article website out there...

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Answer Match 39.06%

Hi,  Can i install a Gigabyte gtx 970 in a Dell XPS 8700, changing the Power supply To 750w?
GPU is 312 mm long, is there available space inside the case?Which power supply can  i use?

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dose someone knows if the gtx 1080/1070 is working with the xps 8700?

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Which is better? 2 8700's in SLI or 1 single 8800?

A:8700 vs 8800

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Answer Match 39.06%

I frequently get BSODs on my Dell XPS 8700. I recently upgraded my RAMs, and installed Nvidia GTX 1070 on this PC. 
Could you please help me to analyze this?
I have attached crash dump file and system information file for your reference.

Crash Dump file:!AhOjvh1QGMQ_rhcq9QHjQJghuqKQ!AhOjvh1QGMQ_rhlDLIWc4mOVWs6e!AhOjvh1QGMQ_rhp56IQG6Y1-i-3i (after running Driver Verifier)!AhOjvh1QGMQ_rht8nQ54tUYbXbg4(after installing newest nvidia video driver)!AhOjvh1QGMQ_rhw7bYP7GJnbO4LM(after installing newest nvidia video driver)!AhOjvh1QGMQ_rh0ieFUvcjGbguY5!AhOjvh1QGMQ_rhlDLIWc4mOVWs6e(after rolled back to OEM setting, and install nvidia video driver)
System information(generated in Windows 10, I'm running Windows 8.1 now):!AhOjvh1QGMQ_rhhn54ZD-9ptWl4m

Additional information:
I suspect that the BSODs are related to other parts of the PC. I used AMD Radeon 7850 before, and BSODs happened frequently. Here's an original post:
Thank you very much!

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Answer Match 39.06%

Hi there,

The desktop (XPS 8700) originally came with 2x4GB (1600MHz) Samsung RAM.
Recently, I added 2x2GB(1600MHz) Kingston HyperX RAM.
I placed the Samsung RAM in slots 2 and 4 while the Kingston RAM in slots 1 and 3.
After that, i did a test using CPU-Z to check the speed for the RAM's. The Samsung RAM's in slot 2 and 4 ran at 800MHz but the Kingston RAM's in slot 1 and 3 only ran at 667 MHz.
I also tried to check the speed of the RAM using Speccy and got the same results and it showed an overall speed of 665 MHz.
The Kingston RAM has a XMP profile which allows it to run at full 1600 MHz.
I tried finding any option in the BIOS to enable the XMP but was not successful.
Is there any way to allow the Kingston RAM to run at 800MHz and make my system run at full 1600MHz?
Also, I have never updated or done anything with my BIOS.

Service Tag: GXJP622 | Express Service Code: 36856988138

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Answer Match 39.06%

Hello, I have XPS 8700, which came with OEM GTX 745. I am thinking of upgrading it to Geforce GTX 970 or 980. Do these video cards word on XPS 8700?
I am especially concerned, because, while recommended system power for 970 is 500 W according to nVidia's specification, total power of XPS8700 is 460 W. Has someone successfully installed GTX 970 or 980 on XPS 8700? 

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Answer Match 39.06%

It seems as though I go from bad to worse.  Only way that I can get the F1, F2, or F12 to pull up is to leave the unit unplugged for 30 minutes or so.  HAS TO BE an easier way.  I have Secure Boot disabled, and have switched from UEFI to Legacy, trying to get the unit to see a Samsung 850 Pro SSD, 512Gb.  I even cloned it from the Seagate 1Tb that came with the unit, to no avail.  When it, one time, attempted to boot from the drive, it said that there were problems and it hung up.  I have since reset the CMOS.  Still cannot get the set up screen to appear, nor the boot menu.  I have other Dell computers, but NEVER have had the problems before, that I'm having now.  Fry's wants $80 to set up the SSD.  I'm sure that if I keep at it, I can overcome the problems, but a little help here would sure go a long way.   Many Thanks! Chuck Taylor

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I currently have 8gb.  I'm thinking about buying the set below and unload the 2 x 4gb on ebay.  What do you guys think?

A:RAM Recommendation for XPS 8700

Those might work, but these will work. The OEM timings are CL11, and those are CL9. if the BIOS likes that memory it might run at DDR3 1600 or might downclock the memory to 1333.
These will work, or crucial will take it back.
The added benefit is you could add more later and go up to 32GB.
edit: or keep the 2x4GB and have 24GB, which was a common configuration when new.

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Hi, Can i install a Gigabyte gtx 970 in a Dell XPS 8700, changing the Power supply To 750w? GPU is 312 mm long, is there available space inside the case?Which power supply can i use?

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Can anybody tell me what the is the fastest RAM supported on my XPS 8700?  Thanks.

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Even when cool - having just been started up, and when conducting non-intensive CPU tasks, the fan on my XPS 8700 will race for about 12 seconds every 60 seconds or so. The noise is annoying apart from anything else. Does anyone know what might be causing this and how the problem can be solved? I am running Windows 10 Home Anniversary edition. Many Thanks.

A:Racing Fan XPS 8700

Hi timaltmann,
Thank you for reaching out to us.
Please update the BIOS to the latest version available on the Dell Support site.
Has there been any recent hardware or software changes done? Does this happen on using any specific application?
Please private message us the service tag of the system along with your email id.
(Note: please don't mention the service tag or email id on the public forum as it contains your personal information).

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Answer Match 39.06%

Hi all,
My Dell XPS 8700 desktop will not power on at all even though the motherboard's LED is a solid amber.  I recently opened it up to blow out some of the dust (was wearing an anti-static band and took precautions), and removed the PSU just to troubleshoot another computer.  After replacing it, the computer will not power up, and it cant be a PSU problem because it boots the other computer.
Have i somehow fried my Motherboard, or could it be i broke the 24-pin power connector (it was extremely tight to remove from the cable and put back in), and are my parts such as my graphics card and ram in danger?

A:XPS 8700 - Won't Power on

Good day !Thank you for writing to the Dell community forum.
In this case since the light on the motherboard is ON,  it confirms that the system board is receiving power from the power supply unit,but unable to transmit it .It is important for us to confirm the status of the power button .Kindly assist me by performing these troubleshooting steps,
1)What is the status of the power button.
2)when we try to turn on the system ,check and advise if you hear beeps from the system.Since they also indicate the faulty component.
3)Also remove the memory modules from the system ,try turning on the system with 1 memory module at a time by testing them on each slot individually .
4)I would like to know if the system's graphic card and memory modules works on different system .
Awaiting your reply.If there are any more queries do reply to this community thread,we will be glad to assist you .
Have a great day ahead.
Kindest Regards,

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Answer Match 39.06%

My computer has had occasional problems where it will shut down without warning, similar to when there's a power blackout. The computer won't turn on by pressing the power button immediately afterwards, but after allowing some time it will turn on and return to entirely normal running, no error messages or the like at any point. At every point it's happened it's been while/shortly after running a heavy load; it's never happened while idle.
At the time this happens the vents on the back are extremely hot to the touch, so I installed HWMonitor to check the temperatures, and watched it while running games that have stressed it. The CPU(i7-4790 that came with the system)  and GPU(I upgraded when I bought to a GTX 660Ti) sensors never rose much above ~80c, but I did notice an oddity in the program in that my cpu and gpu fans seem to always run at ~750rpm, regardless of whether it was idle or under heavy load.
I tried running the system briefly with the case open (cleaned and dusted the inside too) and an exterior fan blowing as well, the power supply was still extremely hot to the touch within ~30 minutes of gaming while the rest of the inside of the case didn't feel hot
I'm a bit stuck on how and what to test to find the problem; is the power supply not enough to handle the components? Is the power supply overheating? If so, what can cause that and is there a way to test it, and how can I tell? Is the fan speed a sign and/or symptom of the problem... Read more

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Answer Match 39.06%

I shut down my XPS normally from Windows (10) and then went on vacation for a week. When I try to power it up again nothing happens.  The light on the motherboard is on and when I press the reset button on the back the fan starts up but stops as soon as I release the button.  I also tried plugging it in somewhere else and pulling the CMOS battery and putting it back in. I have also removed all peripheral connections so that's not it either.
I also tried disconnecting the power button cable from the motherboard and reseating it. I know the power supply is fine and the motherboard is getting power. Any other ideas I can try?  I can't find the power button and cable assembly for sale anywhere and I really don't want to try a new motherboard unless I know that is what's wrong for sure.

A:XPS 8700 Won't power up

When you go on vacation you should unplug the computer from the power outlet especially in the summer when thunderstorms are prevalent. Buying a UPS battery backup device for constant protection is a good idea. Power surges are deadly to electronics.
Try this--remove any removable cards if there are any and see if the computer appears to boot. If it does boot, replace the cards one at a time and test boot--video card first. When it doesn't boot that is the card to replace. TV tuner cards and network cards are especially vulnerable. There is no way to properly test the power supply so don't assume it is OK. Light on the board means the computer is plugged into an outlet.

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Answer Match 39.06%

I replaced the CMOS battery but I'm still getting 5 beeps when trying to boot. I disconnected everything and before connecting the power cord held down the power button for about 20 seconds. Before re-connecting the power cord to the computer I plugged it directly into a power outlet. With only the power connected I turned it on but got the same 5 beeps.
The battery I used I had for a while and had intended to use for the garage door. It was an Energizer 2032 and was still sealed in it's package. The XPS 8700 came with a Mitsubishi 2032. 
I have made no hardware changes to the computer since getting it in October 2013 other than adding a printer. When I purchased the computer I got all the defaulted components.

A:Still getting 5 beeps on XPS 8700

Hi Catechuman,
Try clearing the CMOS. Turn the system off, unplug and hold the power button as you did before. Open the case and find the CMOS reset jumper (check your manual). Clearing the CMOS involves moving the jumper from its default position to the clear position for about 5 seconds, then moving it back. Once you boot, you'll need to enter system setup (F2) and check your clock, drive and boot settings.

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Are there any differences in the motherboards between the regular XPS 8700 and the Special Edition 8700?   Or all the differences in the configurations of the add-on hardware (memory, hard disk, graphics card, SSD, etc.)?
If I purchase a non-special edition 8700, and I want to add a mSATA SSD, are there any particular brands or specifications I need to consider for the SSD to be compatible?
I appreciate any help you can provide.

A:XPS 8700 motherboard and mSATA SSD

DELL-Andrew FThe XPS 8700 has an advance graphics card which is expandable to NVIDIA® Geforce® GTX 660 1.5G GDDR5. And HDD is expandable up to 2000GB Sata Drives and Up to 16GB Dual channel DDR3 RAM
This can not be true because I talked to a dell service rep last night Jessica M. and she said that the RAM was upgradeable to 32G on the XPS 8700

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What are the possible cpu coolers that you can install on the mobo dell xps 8700 motherboard without any fancy ghetto mounting. Just as if it was a normal motherboard?


The XPS 8500, the precursor to the XPS 8700, has standard Socket 1155 spacing. Socket 1150 shares the spacing of the 1155, and thus I believe an aftermarket cooler should work.
A Cooler Master Vortex was a perfect fit on my XPS 8500 motherboard, and I assume the same would hold true for an XPS 8700. You will use optical drive-type screws to fasten the cooler to the board rather than the flimsy plastic push-pins.
Looking at an XPS 8700 mainboard on eBay, I can see a standard four-pin CPU fan header, just like that of the XPS 8500.

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Does the XPS 8700 come with an internal microphone? When I go to speakers and right click on the icon, then go to recording devices.  It shows that the microphone is not plugged in. I figure that is for an external microphone. How do I verbally communicate with Cortana or use a webcam without a microphone (other than buying an external one)?
Please let me know where to look to find the internal microphone?

A:Internal Microphone for XPS 8700

The XPS 8700 does not have an internal microphone. You must purchase one and connect it to the pink port on the rear of the tower.
Realtek ALC3861 7.1 integrated audioGray = Middle surround outBlack = Rear surround outOrange = Sub-woofer and center out Pink = Microphone inGreen = Front Speaker out, Headphone out Blue = Stereo Line in

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I have a new Dell XPS 8700 , it has 6 audio jacks with teeny tiny symbols, which colored jack do I plug my stereo speakers into? For now I have them plugged into the headphone jack on top of the computer. The volume here is very low. I tried plugging into the 6 jacks with no luck. The speakers are from an older Dell.

A:XPS 8700, audio jacks

green=stereo output front channels                 black=stereo output rear              grey=stereo output side
gold=dual output, center, subwoofer                blue=stereo output line level        pink=mono microphone output
At least that's what my xps 8700 book says.  Check the speaker icon in the taskbar for sound levels, they may be set real low. Also check accessories,sound, recorder, click on O.K., click on speakers. Hope this helps.

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AMI have an XPS-8700 with the standard factory installed RAM, 16 Gig.
I'd like to add another 16 Gig of RAM and I'd like to know what do I need to buy and how do I install it?

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So I'm planning to put the i7-4790 (non k) from my xps 8700 onto a z97 chipset mini-itx mobo. I learned that the 8700 with the 4770 used z87 chipset motherboards. Does the 8700 with the haswell refresh CPUs use the same mobo or a z97 one? 
I am asking this because I am wondering if I will have to reinstall windows if I change chipsets but use the same CPU. Are z87 and z97 windows installations comaptable?

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Once the new Nvidia cards are released, if anyone has experience on their functionality with the Dell 8700, please post. Thank you.

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Does the XPS 8700 come with any indicator lights? I purchased a Dell laptop a few years back and was disappointed that it did not have a hard drive indicator light. Does this one have it? I find the lack of one very annoying, especially when trying to troubleshoot whether or not the computer is loading something. The availability of the light is a deciding factor as to whether or not I will buy the computer.
There is no mention nor indication of any lights in any picture or manual I could find on the web.

A:XPS 8700 Indicator Lights

Yes. It has a small white HDD indicator light on the front, and the power button on top lights up too. 

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Answer Match 38.64%

Adjustable volume on monitor is to the max. Audio is low on DVDs, Podcasts, and sample music on computer. When using Windows Media Player problem is the same. How do you suggest I resolve this problem?

A:XPS 8700, Low audio from S2415H?

Explain in detail how the XPS 8700 is connecting to the S2415H. Every cable, every port.

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Good day everyone!
This is my first post to the forums, as I am a recent Dell convert - Dell monitors, a tower and speakers all make up my new workstation! One thing I wanted to do to improve performance from the get go was to use a solid state drive as a boot drive as well as some storage for some intensive games (like Flight Simulator) and for work. This is the drive I chose:

I did not, however, do as the installation had recommended by connecting it to the USB port with a SATA to USB converter because I had forgotten to buy one, and decided to forego that step and just install it straight in the case, using one of the spare hookups for power for the HDDs and plugging in the SATA cable to the motherboard. The SATA cable I had no issue with, but the cord for the power supply may not be fully plugged in (I heard a click, but the cord is a little short).
I went to go clone the drive with the included Samsung Magician/Data Migration tool and all went well, it only took about 4 minutes to clone the OS (nothing else is installed yet basically). I was hoping that the changes would have turned the SSD into a hard drive/boot drive, but when I turned it back on, the OS was still booting from the old C: drive.
I went inside device manager and the SSD shows, but it's not being recogniz... Read more

A:Dell XPS 8700 not recognizing SSD

My suggestion. shutdown, unplug both power and SATA from your old HDD reboot and see if it works.
Assuming it does, we can sort out next steps to get your HDD setup as a data disk.
What version of Windoze? What BIOS version. It don't think either matter but it might help to answer the questions.

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Answer Match 38.64%

I currently have an XPS 8700 running a Geforce GT 640 card with three monitors, and want to add two more.  I attempted to purchase another 640 card and SLI the two together, but they won't fit into the case together.  My next step was to purchase a GT 620 card an attempt to run the two of those together(but not SLI), but for some reason my computer isn't recognizing the new card.  I'm fairly certain the 620 has power and I installed the drivers for it, but it's still not recognizing it and the monitors won't work when plugged in.  Is there some setting that I have to change to get the system to run two cards at once?

If it isn't possible to run 5 monitors in this fashion, what would be the best way to do so?  

Thank you for any help.

A:XPS 8700 - trying to run 5 monitors with Geforce

You only have one PCI-e X16 slot for video in the XPS 8700 so where are you installing that second video card? The other PCI-e slots (x1 and x4) probably don't  have enough bandwidth for a video card.
If your 3 monitors are currently connected to the add-in GT 640 video card, you should be able to connect the fourth to one of the onboard video ports, but only after you go into BIOS setup and enable the Intel Multi-Display option.
A fifth monitor could be connected using a USB>{video} dongle, where {video} is one of the ports available on the monitor, eg USB>HDMI or USB>VGA, etc.

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Answer Match 38.64%

Like a lot of folks, I bought a new video card (GTX 960) only to find the PSU insufficient to boot up and run the machine.
I had a Rosewill 870W PSU but it's far too large for the XPS 8700 case, it bumps against the DVD/Blu Ray drive so I bought a new one. A Corsair 750. 
On the chance this is also too large, does anyone have recommendations for PSU upgrades?

A:Recommended PSU upgrade for XPS 8700?

The stock PSU is fine for a GTX 960.  Secure Boot must be OFF , Legacy CSM and option roms must be ON.  
And Bios must be at least version A10.
Dell XPS 8700 System BIOS update "A11", Fixes: , Enhancements: "Support Win10 OS."Dell XPS 8700 System BIOS update "A10", Fixes: "GTX900 Series Video Black Screen.", Enhancements: "Enhanced system usability."Dell XPS 8700 System BIOS update "A08", Fixes: , Enhancements: "Enhance USB3.0 capabilities."

The A10 bios is here and on the XPS 8700 page here.* Download/Save the file to the windows desktop* Before running A10, I would install the prior Bios in order* Disconnect any external hard drives, keys, printer, scanner, etc. You only want the USB mouse, USB keyboard, LAN, monitor connected* Run the executable from Windows* Allow the system to complete the installation and restart automatically. Do not force a restart or power off===============================

NEW thread started to discuss XPS 8700 Nvidia GTX video card upgradesPlace holder for new thread to discuss XPS 8700 AMD video card upgrades===============================

We and Nvidia are looking into the issue, but understand, we only "test/validate" those video cards in my list. Our warranty does not cover non-OEM video cards NOT on our list. Ultimately,... Read more

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When I plug headphones into either of the jacks on the XPS 8700 windows recognizes that a device has been plugged into (or unplugged from) the audio jack, but no device shows up on the 'Sound' control panel.  (it has 2 unused NVIDIA entries and the the Speakers.) and no sound from the headphones.
The Speakers work fine, but no headphones.  Thanks if you can help.

A:Headphones on XPS 8700 not working

Try plugging the headphones into the top of the tower headphone jack instead of the back one which is hard to see and identify correctly. The top of the tower has 2 usb ports, a mic port and a headphone port.

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Been having trouble installing updates. They usually fail on startup and it reverts the changes. Now it won't start up and it says installing updates and please wait but it's been 4 days now. Can't seem to start it in the safe mode either. Any thoughts? Thks.

A:My Dell XPS 8700 won't start up.

What OS version?
have you run build-in diagnostics?
how good are your backups? ( if not good consider pulling the drive and backing up your data)

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Hello there.
I bought my XPS 8700 two years ago, and it was going very well, until some months ago.
My GPU started overheating when I'm on every game. Even games I've played before that didn't overheat the GPU are now overheating it. I can't play any games because this causes the FPS to drop dramastically. I want to know what is causing this suddenly overheat, and I've already cleaned the CPU, but I don't know much about hardware, So I need help.
My system specs:
Video card: Nvidia GT635
Processor: Intel(R) Core(TM) i7-4770 CPU @ 3,40GHz 3.40GHz

A:XPS 8700 GT635 GPU Overheating

check the fan on the card. make sure it is spinning freely.
that said, if you game you might consider investing in a better graphics card.

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Hi everyone, I am newbie here. Recently I need to upgrade my ram on XPS8700. And I went to Best Buy and bought a "PNY - 2-Pack 8GB PC3-12800 DDR3 DIMM Unbuffered Non-ECC Desktop Memory Kit". It does not work, computer can not power on with flashing orange lights.
So I went to Crucial website, it recommends me to use a DDR3L RAM. I saw all the DDR3Ls are for laptops. Could it be used in my desktop? And my current RAM is Hyundai. Could it be mixed with other brand like Crucial or Kingston?
My pc specs:
i7 4770
GTX 645
Dell Inc. 0KWVT8 mobo

A:Dell XPS 8700 RAM upgrade

Laptops first started using DDR3L which is why the market is flooded with it, however you just need to look for the desktop version for your computer.  If you go to crucial they should have an auto test that will detect the correct ram for your machine and give you the list of options you can pick from.  

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During startup, Dell logo is seen followed by the progress bar then the F2 & F12 options.
No beeps no flashes.
From there Nothing but an unending Dell logo.

Did this in January or so and I took it Staples. They said it started right up, so I assumed the PC just wanted some fresh air and a car ride...

It is just 2 years old

Not related but is there a way to SEARCH this forum?

A:Won't Start - Intermittent XPS 8700

Thank you for writing to Dell Community Forum.
Please try to start the system with one memory module at a time or with alternate memory module.
You can also follow the troubleshooting steps mentioned in the below link:
Please private message us the service tag of the system along with your email id along with the results from the above steps.
(Note: please don't mention the service tag or email id on the public forum as it contains your personal information).
Regards,DELL-Akshatha MSocial Media and Community Professional#IWork4Dell

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Is it capable of reading/writing to SDXC 64gb or larger SDXC?

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Hello all!
I am looking at purchasing a new PC. I would like to be able to use 3 monitors for business (less so gaming) but do game on occasion. I need to be able to open Excel files with millions of rows of records without super long lag. Also have many windows and programs opened at once (used for business purposes)

This is a computer I'm looking at: Dell XPS 8700 and I can currently get it for $855 after coupon.
Below I will list the specs: (Any comments or help will be greatly appreciated)
XPS 8700
4th Generation IntelŽ Core? i7-4790 processor (8M Cache, up to 4.0 GHz)
Windows 8.1 (64Bit) English
12GB Dual Channel DDR3 1600MHz - 4 DIMMs
Dell KB213 Wired Multimedia Keyboard, US-English
Dell SRV Software 1703
1TB 7200 RPM SATA Hard Drive 6.0 Gb/s
XPS 8700, Black Chassis
Dell Laser Mouse
Tray load DVD Drive (Reads and Writes to DVD/CD)
Integrated 7.1 with WAVE MAXXAudio 4
No speakers (Speakers are required to hear audio from your system)
Dell Wireless 1703 802.11a/b/g/n, Bluetooth v4.0
US Power Cord
1 Year Enhanced Support
RDVD Structured in Addl SW
No Adobe Elements Software Requested Order
Non-EPA Ship Materials
Cyberlink Media Suite Essentials without Media
Document Reader Included
Dropbox, Digital Delivery, 20GB for 1 Year Promotion
Label Structured in Addl SW
CFI Not Included
Label Structured in Addl SW
No Office License Included
Addition... Read more

A:ISO Comments on this rig: Dell XPS 8700

What is the current computer u have now? As far as business it does not take that much of a computer, and a new video card for it might do for the running of multiple monitors.

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Hello,I'm interested in upgrading the memory on my XPS 8700 Special Edition.From what I read in the spec sheet the memory must be:Connectors: four internally-accessible DDR3L DIMM socketsType: unbuffered, Non-ECC, quad?channel DDR3Speed: up to 1600 MHzCapacities 4 GB and 8 GB Configurations supported 4 GB, 8 GB, 12 GB, 16 GB, 24 GB and 32 GB Minimum: 4 GBMaximum: 32 GBWhat I'm looking at buying is:
Crucial Ballistix Tactical 32GB (4 x 8GB) 240-Pin DDR3 SDRAM DDR3L 1600 (PC3L 12800) Low Profile Desktop Memory Model BLT4K8G3D1608ET3LX0

Cas Latency: 8
Voltage: 1.35V
Multi-channel Kit: Quad Channel Kit
Timing: 8-8-8-24
Model #: BLT4K8G3D1608ET3LX0
Item #: N82E16820148659
Return Policy: Standard Return Policy
From what I can tell this matches the spec requirements. I'd like to max out what the board can take: 32 GB (8GB x 4) @ 1600 MHz. Can anyone confirm if this will be a good upgrade?

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I have 4x4GB sticks of G-Skill RipJaws, DDR3-1600 PC3-12800 CL9-9-9-24 @ 1.5v.
Will these work with my machine?

A:Will this memory work with my XPS-8700?

It should work.
There is a chance the BIOS may not initially run it at 1600Mhz and it may downclock the memory to 1333 Mhz.
I had this happen once and was able to set the timings using Intel XTU
Also, if you are using tools like CPU-Z to view the memory speed, remember to double the DRAM frequency. If it lists 799.99Mhz then it is running at 1600 and you are good.

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I have varied the screen saver settings and find that the screen saver does not always come on, and if it does, it rarely ever triggers the computer to go into sleep mode as I desire it to.  It has gotten worse with the new windows 10 anniversary update.

Appreciate thoughts

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I want to update the BIOS from its present A04 edition to the latest A11 edition in order to use a GTX 960 graphics card without bricking the mobo or otherwise running into problems. Is it safe to use the A11 update executable directly or do I have to go through individual updates to editions 3, 6, 8, 10 and 11 one at a time? If so, are there any known current problems and workarounds? I would be grateful for help based on experience with edition-jump updates. TIA, BobInPhila
P.S. OS is Windows 8.1 Pro

A:XPS 8700 BIOS update from A04 to A11

I want to update the BIOS from its present A04 edition to the latest A11 edition in order to use a GTX 960 graphics card without bricking the mobo or otherwise running into problems. Is it safe to use the A11 update executable directly or do I have to go through individual updates to editions 3, 6, 8, 10 and 11 one at a time? If so, are there any known current problems and workarounds? I would be grateful for help based on experience with edition-jump updates. TIA, BobInPhila
P.S. OS is Windows 8.1 Pro
You only need use the latest BIOS version A11.

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My Machine, which is only about 6 months old, freezes up several times a day, for 20 to 30 seconds.  It is quite anoying.  The drive light comes on solid whilst the computer is frozen.

A:dell XPS 8700 freezing up

I would look in the windows event log, and run HDD diagnostics.
I would also back up anything that you might care about immediately.

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I'm considering installing an SSD on my desktop computer, and have read several places I need to set my BIOS to AHCI mode. I have no such mode listed in my BIOS. The only 2 options listed are LEGACY and UEFI. Is Legacy just Dell's description for AHCI? Can I just install using LEGACY? I can't seem to get any answers from the Dell forums. I'm using Windows 7 64 bit OS. I think the bios version is 8. If I use the LEGACY mode, will Trim still work? This will be a clone, not a fresh Windows install.

A:Installing SSD on Dell XPS 8700

Hi and welcome to SevenForums,
Nothing for ssd's is automatic in 7
If you get a Samsung ssd they have a utility that makes using an ssd easy though
It's called Samsung magician a separate download.

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I have replaced the card driver and cable for this system and reinstalled the software. Still does not work. The only place I can find in the Device Manager that mentions the card driver is under the USB connections. I would appreciate if someone with a working driver could tell me if there is another Realtek entry.

A:Card Reader XPS 8700

Thanks for reaching out to us.
Please uninstall all the USB Root Hub including the Realtek and reinstall again. 
Please PM us the system tag# and the part number of card reader that's replaced.

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I have varied the screen saver settings and find that the screen saver does not always come on, and if it does, it rarely ever triggers the computer to go into sleep mode as I desire it to.  It has gotten worse with the new windows 10 anniversary update.

Appreciate thoughts

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I had to reinstall Windows 10 a month or so ago with Dell Support help.  Since then, the previous very speedy restart (10 seconds or so) booting off the 256 GB SSD has deteriorated to 90 seconds.  I looked at information here and from Google searches and looked at the Event Viewer but there was no consistent application or driver that was taking a long time,  I did uninstall Dell Concierge since it came up a couple of times as taking extra time but that did not improve things. There were posts about a Dell Bluetooth driver problem but my system has an Intel card and reinstalling the driver did not help.  Shutdown is speedy enough and the system boots almost instantly from Shutdown since I understand with fast boot in place it is working off a saved cache instead of loading drivers and applications.
Any other country dead?

A:Slow restart 8700 Windows 10

The last line is interesting but what I thought I asked is if anyone has more ideas.

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This monitor won't work.  I have made all the connections correctly.  I am sure the driver needs to be upgraded.  (Thank you Chris for your quick response and the diagram of XPS 87.  The diagram is exactly what I have, so I know all my connections are correct)
When I first got my computer, it was Windows 7 and then I upgraded to Windows 10.  About six months after that, I was sent a link to download a link to upgrade Nvidia.  I didn't know, at that time, what Nvidia was so I didn't download.  I was afraid if I did that I would be downloading a virus.
I have a link to upgrade the driver but can't do it because I can't see anything.  I went on the Internet and found out that hitting the Windows key plus the X key would bring up a menu. Then I could go to control panel.  This did not happen.  When I hit those keys, it brought up the Dell screen showing F2 -- setup and F12 -- boot.  I don.t know what to do with that.  How can I manually get the upgrade I need or download the link without seeing anything.

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I have a XPS 8700 running windows 7.  I am having issues getting a compatible bluetooth driver for it.  Anything I have gotten from the Dell website leaves me with the following error: Btvstack.exe has stopped working.  That happens when I boot up windows, and it happens when I try to connect my bluetooth speaker as an audio device.  The device pairs fine, but I can't use it, or any other device due to the constant crashing of btvstack.exe.  Has anyone had any luck getting the bluetooth to work?

A:XPS 8700 bluetooth driver issues

The two 8700s we have are running Win 8.1 and both BT and WiFi are disabled. BT was unreliable and the WiFi performance was not good enough.
One option vs fighting with hat device and the Dell Drivers  is to pickup a new mini pci wifi/BT card, and get the drivers directly from intel.
the AC 7260 is a decent device, and can be found for about $20 shipped on eBay.
intel has driver support for Win 10, 8.1/8, 7 and XP.
If you have an available PCI x1 slot you could get an adapter with antennas out the back for about $10.

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I read elsewhere about the incompatibility between a Dell XPS 8500 and an eSATA PCIe 1X card that the user had installed.  The user said that the card was not recognised by the Device Manager and was thus rendered inoperable.  I do not recall the problem being resolved.
Of course, I only read about this problem when I too experienced the same problem on my XPS 8700.  I fitted a brand new eSATA card in to the PCIe 1X slot and Bingo! - absolutely nothing. 
I do not think that driver based solutions to this problem are of relevance because as far as the XPS is concerned there is no card on board.  The XPS updated its BIOS soon after I commissioned the computer from new (about 2 weeks ago).
Does anyone have any ideas or solutions worth trying? 
Is anyone else experiencing similar problems and, if so, are Dell 'on the case'?
Best regards

A:XPS 8700 - eSATA card incompatibility

There are 2 issues and neither of them is Dell related.
Safe Boot Must be off and Legacy CSM with option roms on.
The card must be PCI-E version 2.1 or 3.0 to work. The power on the bus and the clock speed are not downward compatible to 1.0 or 2.0.
OLDER PCI-E 1.0 and 2.0 cards will not be "seen" because the PCI-E bus will not downclock to version
1.0 on the X1 slot.

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Since I upgraded to W10, the Audio Service and internet connection both keep crashing. Randomly.

My computer is the only one hard-wired to the router. We have others and none loses their signal. I made sure to try wi-fi on and off, no difference. Tried a different cable.

The Audio service crashing is much more annoying. It happens every 15 minutes. Everytime, I can restart the service like if nothing happened.

I tried to update drivers, disable / uninstall every listing in the Audio controllers (device manager). I have NVIDIA, Realtek and Logitec Webcam 500 High Definition Audio.

Audio service keeps crashing, no matter what.

A:My Dell XPS 8700 2014 is driving me nut

So far the culprit is *tadam*; Microsoft Security Center.

Now disabled and back with Avast.

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I have an XPS 8700.  It has been stored for about 14 months without use.  Tried to start it up today and there is no light behind the power button and pressing the button has no effect.  If I hold down the diagnostic power button on the back the PC boots up as normal and and allows me to login and use the computer without issue - BUT only provided I keep the diagnostic button pressed.  The top power button lights up with a constant white light.
When I let the diagnostic button go the PC shuts down immediately.
I've tried different power cables and power sockets.  I've replaced the CMOS 3v battery with a new one.
Does anyone have any ideas?  Is it just a faulty power button module (F7M7N) that needs replacing?

A:XPS 8700 power button not working

Did you disconnect/reconnect the power button module cable to the motherboard? Constant white power button = The system is fully functional and in the On state.

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Hi i am interested in buying a new desktop pc from Dell with these following specs:-

Dell XPS 8700 - €1350 inc VAT
Intel? Core™ i7-4790 Processor (3.6Ghz 8M Cache, up to 4.0 GHz)
16GB DDR3 1600MHz Dual Channel
2TB SATA 3 Hard Drive (7200rpm)
256GB SSD Drive
16X DVD-RW Optical Drive
4GB Nvidia GeForce GTX 745
Dell Wireless N1703 + Bluetooth 4.0
Dell Keyboard & Mouse
Windows 8.1 (64BIT)
Warranty 3 Years Parts & 1 Year Labour

What do you guys thing, is it really worth buying? i know the graphic card ain't much but the other specifications look quite good, Thanks.

A:Buying the Dell XPS 8700, Suggestions?

If or when you buy, make sure you order the Dell Recovery disk ('s).

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Hey all,
Got an odd one here. Trying to figure what to do. I have a Dell XPS 8700 desktop. I got it from a store being liquidated. It appears to have been shipped with no service tag, no express code and the only parts inside are the motherboard, power supply, and some cables/fans. 
I have identified the motherboard as dp/n 0KWVT8
Obviously, I cannot test the board without the cpu and I don't have a spare. The store is gone and liquidations do not allow returns, besides I'd rather get this working- eventually. Dell, so far hasn't been much help, no service tag or express code. I get to call back on Monday to a department that is closed today.  I also don't want to put too much money into it- in case something on the board is not working. 
Any thoughts and does anyone have the full specs for the board.

A:What to do with XPS 8700 with no service tag, missing parts

Specs for the XPS 8700 are here. Obviously, these are "generic" and won't tell you the exact specs of this system when it came from Dell.
You'll need a CPU that's supported by the Intel Z87 chipset, heat sink and Dell CPU fan, PCI-e x16 video card, monitor, keyboard and mouse,  at minimum, to get into BIOS setup, which might still have the Service Tag listed.
But having the Service Tag doesn't really do you any good, especially if the 1-year warranty expired. And even if the warranty is still active, you won't be able to get it  transferred to you unless the previous owner initiates the transfer. 
So in reality, assuming the motherboard is good, you can rebuild this system to your liking with RAM (up to the specified limits), hard drive or SSD, etc.
If you know what version of Windows was previously installed and activated, eg Win 7 64-bit Home or Pro, you may be able to buy a Dell OEM Windows Reinstallation Disk on eBay to install the OS on a hard drive. Assuming it's the identical version as was on the PC, a Dell OEM disk won't require you to have a Microsoft Product key. (You didn't mention if the Microsoft product key sticker is still on the tower.)  Otherwise, you'll have to buy a new product key from MS.

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Hello all,
I am an owner of a brand new Dell XPS 8700 with an i7 4970 CPU.Out of the box this computer is pretty darn quick but I wanted just a bit more in a smaller form factor.I have a GTX 980 and an i7 4790k CPU from another machine and wanted to see if this machine would support the upgrade without gutting it.I also took a stab at adding an ASETEK 545LC (92mm) cooler to the mix to keep things in check.Last but not least, I also added a 250GB Samsung mSATA card. Early reports indicated you needed the extreme edition to see beyond 32GB cards (???)
I searched high and low on the interwebs and didnt get much in returns of success. 
So for those of you looking to squeeze a bit more out of your machines without upgrading PSU, motherboard...then I hope this helps. 
-Upgraded to i7 4790k (10% increase over the stock 4790)-GTX 980 (using stock 460w PSU)-Added 92mm liquid cooling (Asetek 545LC - $97 on ebay)-Replaced 92mm chassis fan with CoolerMaster 92mm 4-pin PWM fan.-Added 250GB mSATA drive.
- Stress testing CPU returns temp of 68C.-CPU pump runs off the 3pin chassis fan header and the rear fan is driven from the 4pin CPU fan.-Upon putting the 4790k in, BIOS  (A11) now has a similar OC feature like alienware OC lvl 1, OC lvl2.
Photos below. Feel free to msg me with questions.

A:Attn: XPS 8700 Owners - Upgrade!!

Missing photo of GTX.

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Huh, just realized I landed in the english section...
So here it is in english:
I'm setting up this DELL XPS-8700 with Win 8.1 (clean install). I succesfully istalled all drivers from the support-page except this one:
Error during copying of files.
Setup aborted.
I already extracted the files and tried using the setup.exe in there but still no success.
Unfortunately I don't even know what Motherboard exactly I'm dealing with...
Please, where do I find a known-to-work and up-to-date driver?
The issue is the SM-Bus-Controller is not recognized.
I can provide an error log if it helps.
Original (german version):
Setze gerade einen DELL XPS-8700 mit Win 8.1 neu auf (clean install). Habe alle Treiber von der Support-Seite erfolgreich installiert, bis auf den hier:
Fehler beim Kopieren der Dateien.
Setup wird abgebrochen.
Nun habe ich die Dateien schon extrahiert und die darin enthaltene Setup.exe ausgeführt, aber auch hier selber Fehler.
Leider weiß ich nichtmal, mit was für einem Motherboard genau ich es hier zu tun habe...
Wo bitte finde ich einen aktuellen, funktionierenden Treiber?

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Hi I wanted to know if this Corsair RM850 850W Fully Modular ATX 80 PLUS Gold Power Supply will be compatible with the Dell XPS 8700?

A:Will this Corsair PSU work in XPS 8700 Desktop?

it will work fine electrically. It is a very tight fit along the top and will slightly interfere with the top connector mounts.
do you own this already? If not I think there are better choices for the XPS 8700.  for starters, 850W well above the needs of any Single GPU you might add.
Also, are you refering to the RM or the RMx ? I'm  not an expert on the Corsair PSUs but I seem to remember the RM series was just OK, and there are many better PSUs on the market for the same or less money. Better in terms of better / cleaner power or more efficient or quieter, or better cables etc.

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Goal: Add a Samsung EVO 500GB 2.5-Inch SATA III Internal SSD and make it the boot disk for a new Dell 8700 running pre-installed Windows 10.
Do I have to change the BIOS from IRST to AHCI?
Can I transfer the OS from the original C: drive to the SSD via EasyUS Todo Backup?
Do I need the Windows installation disks?
Using a StarTEC USB 3.0 to 2.5 SATA III Hard Drive adapter cable, I connected the new SSD to the new Dell 8700 via USB. The Dell transfer tools, and Dell Navigator, did not recognize the SSD. I later read a post that said that these Dell tools did not yet work with Windows 10. As suggested in another post, I did get the transfer to work using EasyUS Todo. I copied Windows 10 to the SSD. I then installed it internally in one of the empty drive bays. Windows 10 file manager recognized the drive and I was able to see that Windows was indeed copied on it.
But, before I change the Boot Sequence to start with the SSD, I would like to know if the OS transfer will indeed work and\or whether the BIOs needs to be changed from IRST to AHCI (if yes, how).
Finally, Windows disks, usually orderable from PC manufacturers, are not yet available from Dell. Alternatively, the “create USB recovery disk” goes in an endless loop even though I am trying to create one using a new 32GB San Disk USB drive.
Any other things I need to do in order to make this SSD boot configuration to work?

A:How to add SSD as boot disk on new XPS 8700 with Windows 10?

Sandisks don't seem to work great for Windows Reinstallation Media, there seems to be a lot of issues with them for this purpose. I recommend getting an 8 GB USB and downloading the .iso. See here, start at part 4:

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I have a one month old XPS 8700 which is upgraded to Win 8.1 (64bit).  I tried to use the card reader for the first time yesterday with no success.  No indication upon inserting a valid SD card(tried 2), nothing in File Explorer .  No obvious entry in the Device Manager indicating the existence of the device.  No HW in the device manager indicating any HW issues.  Any thoughts other than opening up the box to see if it's connected?   Bailey05

A:XPS 8700 Media Card Reader Does not appear anywhere

Had the same issue with xps8700, win8.1.  Called Dell.  Was told to shut down, unplug machine, hold power button for 15 sec, then restart.  Worked like a charm!  Was told it is due to static charge on card reader.  Don't know whether that's true, but the fix worked!! Easy!

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MY Dell XPS 8700 is Running WIN 10 and as Im conducting business with little used RAM, or drive space the Desktop just shuts off but will not reboot until I hit the soft power button and begin the reboot process again. Any help is appreciated. I have conducted several troubleshooting steps, basic, but nothing points to why the pc shuts down. The shutdown is not a controlled shutdown so no data is saved.

A:XPS 8700 Desktop randomly shuts down

Thank you for writing to Dell Community Forum.
Please run the on-board Dell diagnostics, press <F12> immediately after the Dell logo and follow the instructions on the screen.
May we know what are the troubleshooting steps you have tried?
Please private message us the service tag of the system along with your email id, along with the results from the above step.
(Note: please don't mention the service tag or email id on the public forum as it contains your personal information).
Regards,DELL-Akshatha MSocial Media and Community Professional#IWork4Dell

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I have had BSOD's for over two weeks.
Sometimes happens while gaming, sometimes while surfing and rarely while watching videos.
Based on whocrashed it says the following, the Razer keyboard has been the problem after applying tutorial settings for Driver Verifier and which had been reset to normal settings.

Crash Dump Analysis
Crash dump directory: C:\Windows\Minidump

Crash dumps are enabled on your computer.

On Wed 7/29/2015 6:44:54 PM GMT your computer crashed
crash dump file: C:\Windows\Minidump\072915-19656-01.dmp
This was probably caused by the following module: rzpmgrk.sys (rzpmgrk+0x1430)
Bugcheck code: 0xC4 (0xF6, 0x4C, 0xFFFFE00010A31900, 0xFFFFF800049B9430)
file path: C:\Windows\system32\drivers\rzpmgrk.sys
product: RZPMGRK
company: Razer, Inc.
description: Razer Overlay Support
Bug check description: This is the general bug check code for fatal errors found by Driver Verifier.
A driver references a user-mode handle as kernel mode. This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: rzpmgrk.sys (Razer Overlay Support, Razer, Inc.).

On Wed 7/29/2015 6:41:41 PM GMT your computer crashed
crash dump file: C:\Windows\Minidump\072... Read more

A:BSOD mostly while playing (Dell XPS 8700)

Apologies for the delay, do you still need help with the BSOD's?

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Answer Match 38.22%

New XPS 8700 i7, Win 8.1
Problems: (1) Audio output is too heavy on the bass (and I'm a bass player, so that's saying something). Vocals hard to hear, little upper end. (2) Something in the system audio processor is adding excessive reverb/echo. (The song I was testing with is one I've heard 1000 times, so I know it's not in the original recording.) I've tried all variations on EQ and other settings in both Windows Media Player and Dell Audio--these adjust the sound, but don't get at the central problem.
Physical Hookup: Hooked into my home stereo through speaker out (green jack on back)-stereo 1/8" cable split to 2 RCA jacks into my amplifier. (Hooked up exactly as on my old desktop, which worked just fine.) I only have 2 speakers--no surround sound setup.  Playing MP3s through Windows Media Player.
I isolated the components: Sound problem is neither with the home stereo amplifier nor the speakers nor the MP3. Definitely somewhere in the XPS.
I plugged into the various audio outputs available, and the green one works best, but is far from perfect. 
I get the feeling that the audio output jacks are designed for a surround system rather than a simple stereo system, so maybe I'm only getting the audio feed for a particular subsection of a surround speaker set. But how do I switch the jack so I'm getting stereo rather than a surround channel feed?
Also, what is causing the ridiculous echo/reverb?
I'm pretty audio savvy, and this... Read more

A:Horrible XPS 8700 Audio Playback

The Realtek ALC3861 driver on our site is dated 10/16/13. Load the newest one from Realtek and retest.
* Go here* Click "High Definition Audio Codecs (Software)"* Accept the notice* Click Next* Look to the right of "64bits Vista, Windows7, Windows8, Windows8.1 Driver only (Executable file)"* Click the US link* The file "64bit_Win7_Win8_Win81_R275.exe" will be saved to your Windows desktop* Run the file. Follow the instructions

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Answer Match 38.22%

Recently, I changed a monitor from 2560x1440 to 2048x1920 and the X51 updated to Windows 10. Next, without any hardware changes, the XPS 8700 updated to Windows 10.
Aurora R1 is running Windows 7.x
Aurora R3 is running WIndows 7.x
What MS OS can the Aurora R1 support (2560x1440 display, updated GPU)
What MS OS can the Aurora R3 support (2560x1440 display)
Can either move to Windows 8.1.x? Or both?
Can either or both move to Windows 10.x?
What is significantly different between Win 8.1.x Pro and Win 10 Pro?

Thanks gurus!


First there is a free upgrade from Windows 7 OEM to Windows 10 Retail so there is absolutely zero point in purchasing a Windows 8.1 Retail license...
Windows 10 TH2 is essentially a fixed version of Windows 8.1 where Metro Apps work correctly as "Windows".
Almost any system shipped with Windows 7 can run Windows 10. As they are 2009 and 2011 models respectively Dell did not provide updated drivers for Windows 8.x or Windows 10 because they are all out of warranty. All the drivers should be inbuilt into Windows 10 TH2 or automatically obtained via Windows Update. Its advised to update your BIOS to the latest revision before proceeding.
A Clean Installation also in general performs better. See here for details:
Both systems likely have a legacy (non-UEFI) BIOS so take that into account when making the Bootable USB. Although you may want to look at the BIOS settings for the 2011 model to see if there is UEFI support.

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Answer Match 38.22%

I would like to find out how to replace the dell xps 8700 motherboard replacement.
Thank you.

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Answer Match 38.22%

I have no trouble writing to standard DVD-R discs on this computer, but my burning software (ImgBurn) locks up if I try to write to a double layer DVD+R.  Is there a firmware upgrade I need or does the DVD burner that comes with this computer simply not burn double layer discs?

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Answer Match 38.22%

Has anyone been successful in getting 'legacy' scanners to run under Windows 7? I was told to try Model 8900 software with no success. I tried to install it as legacy hardware and it request an .inf file, which it does not have. I hate to have a buy a new scanner.

A:Windows 7 and visioneer 8700 scanner

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Answer Match 38.22%

I just bought an XPS 8700 Machine with Windows 8.1 pre-installed on it.
I want to Install Win 8.1 Pro on it from a Microsoft DVD.
The problem is , each time i try to install Win 8.1 pro from the dvd, the pre-installed version of Windows , re-loads and comes back.
I have tried deleting the partitions, and going with only one then installing the Win 8.1 Pro on it without any success.
Thanks for Helping me on this.

A:Install Win 8.1 Pro on XPS 8700 from a Microsoft DVD instead of the Pre-installed Win 8.1

You have an old DVD which has Windows 8.1 Pro and Home. When installing it automatically picks up your Windows 8.1 Home key and hence selects that edition automatically, installs and activates.
You can do this and then use get features with a new edition of Windows:
However I would recommend just downloading Windows 8.1 (with Update 1) Pro Installation Media and installing Pro directly:

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Answer Match 38.22%

I want to do a clean install of Windows 10 Home on my XPS 8700's boot drive. The existing install (done using the Microsoft Windows 10 Upgrade over top of Windows Home 8.1) is getting flaky so I decided to clean install it. Only problem is, the XPS 8700 UEFI bios prevents that from happening, seeing my Win 10 Home clean install DVD (or any bootable CD/DVD I've tried, such as that which comes with Norton Security) as some sort of security risk. The XPS does nothing, does not recognize the disc in the DVD/RW at all. So I can't boot off the Win 10 Home clean install disc and am stuck.
Does anyone know how to temporarily disable the function of Dell's XPS 8700 UEFI implementation so I can boot from the DVD/RW, as one would using a conventional BIOS?
Thanks in advance.

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Answer Match 38.22%

Sadly we are encountering what seems to be a new variation on many prior posts of an XPS 8700 not powering up. Seemed to have the same pattern: power comes on for a few seconds, long enough to start turning the fans, then off, then repeats the pattern but never boots. Specifically, the green light at the power supply is off except for the few seconds of power to the fans; mother board amber light constantly on; no light from the power button; USB ports pristine; same behavior after disconnecting all externals; if you hold the power supply reset button then the green light stays on, the fans spin and the optical drives become functional but no booting; same behavior at other power outlets fed by different circuit breakers; no improvement after unplugging and holding power button in for a minute. Have not yet tried temporarily removing the mobo battery.
So.... was thinking it was the mother board or maybe the power supply.  Here's the odd part that may be the clue:  after a couple weeks of hassling with the desktop and trying various permutations with no improvement, I was walking by the computer and once again randomly pushed the power button and miraculously it booted perfectly. Nothing different about that attempt. Had not moved it. No changes in cables, devices, USBs. Just a random pressing of the button and voila it turned on perfectly. Functioned perfectly. All external devices operational. Printed, Surfed. Celebrated. Walked away from the computer happy. &n... Read more

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Answer Match 38.22%

Running Windows 10, with "Dell Audio" (that's what it's called in Settings) and Bose Companion 2 speakers.  In earlier Windows versions, and in fact back to DOS 3.11, I'd always been able to locate a "sound mixer", where the treble and bass levels could be adjusted.  For this system, nothing in Device Manager or Settings appears to give me that option.  Is there some setting path I'm overlooking, or is there some cool freeware that can fill this void?


A:XPS 8700 - adjust bass and treble?

* Reinstall both Windows 10 specific Chipset drivers. Reboot after each oneXPS-8700_Chipset_Driver_CR5PJ_WN32_10.1.1.7_A00.EXEXPS-8700_Chipset_Driver_VJ54R_WN32_11.0.0.1153_A00.EXE* Reinstall the Windows 10 specific Realtek Audio driver. Reboot when doneXPS-8700_Audio_Driver_MN0T2_WN32_6.0.1.7525_A00.EXE

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Answer Match 38.22%

Got my visioneer 8700 scanner working perfectly by installing my old xp on oracle virtualbox in windows 7 x64 ................

A:Visioneer OneTouch 8700 on windows 7 x64

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Answer Match 38.22%

I installed a Samsung ssd 850 evo on my 3 month old dell 8.1, it ran extremely fast , no issues at all.  I was so satisfied until the operating system crashed.  I tried to reinstall the hhd and I get this error 0xc0000225, computer needs to be repaired.  Computer will not let me do anything.   I did put the original hhd back in and it seems to run ok.  As before I cannot put the hhd in.   

A:Dell XPS 8700 crashing after install ssd

What did you use to install Windows 8.1?
Is this the same version as the original installed on the computer?

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Answer Match 38.22%

Hello--I have a new Dell XPS 8700 i7-4770 (still in the box!) and would like to perform a clean install of windows 8.1. Windows came pre-installed on the machine. The reason I'd like to do this is to get rid of bloatware that I'm sure will come on the machine. If someone could help me out with how to go about this -- or direct me to the appropriate thread -- I'd really appreciate it. Thanks so much in advance!

A:Clean Install Windows 8.1 on New XPS 8700

Most of that "bloatware" can be safely removed with "Revo Uninstaller" or a program like that. Just watch out what you are removing, some of that stuff maybe good for your computer. If you don't have it, make a rescue disk first.

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Answer Match 38.22%

Where can I find a detailed description of each audio port for an XPS 8700?  The docs I've found so far are useless: "four audio output/headphone ports" doesn't tell us anything.  Can these manuals be dumbed down much more!?

A:XPS 8700 Audio Port descriptions

Hi Steve,
Here you go:
And to answer your last question, no, I don't believe so. 

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Answer Match 38.22%

Does anyone know if the GTX 1080/1070 will work in the 2013 XPS 8700?

A:2013 XPS 8700, GTX 1080/1070?

Hi Fguy111
Thanks for writing to us. 
GTX 1070/1080 are not tested by Dell, but below are the ones which are sure to work with XPS 8700.
nVidia GeForce GTX 635, 1GB DDR3 
nVidia GeForce GTX 660, 1.5GB GDDR5 
nVidia GeForce GTX 645, 1GB GDDR5 
Nvidia GeForce GTX 650Ti, 2GB GDDR5
AMD Radeon™ HD 7570, 1GB GDDR5 
AMD Radeon™ HD 8870 2GB GDDR5 
These are the models tested by Dell if you are interested in one of them.

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Answer Match 38.22%

I've just bought a 32 GB  usb stick, to create a Windows 10 recovery drive. I checked the option "Backup system files". All seems well, but after a few minutes, Windows comes up with an error message: Unable to create recovery drive. No details about the error whatsoever.
I've also done a sfc /scannow check. No problems found. Any ideas?

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Answer Match 38.22%

Hi all,

I have an EXP8700 running windows 10 64bit. Did the latest W10 upgrade and computer was working fine.
Today I tried to boot. I get one beep, a pause, then about 4 beeps per second going on FOREVER!
I tried a different keyboard but no luck I try to hit F2 F10 or F12 and cant' get out of the beeps

A:one beep, then 4 beeps per second and no bootup EXP 8700

Anyone ? Please ?

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Answer Match 38.22%

I have a new Dell XPS 8700.  I had to reinstall the operating system and now the Network Controller and SM Bus Controllers need drivers.  In Device Manager, they appear with Yellow Triangles with Question Marks.  I have searched the net for drivers through Windows to no avail.  Any advice on how to clear this up?

A:Dell XPS 8700 Driving Me Nuts

Hi teacherdan,
It seems that the wireless and chipset drivers are missing. Click on this link -> type the service tag of the computer -> choose the operating system -> expand Chipset, download all the options listed. Then expand Network, download and install either Dell DW1703 or Intel 6235 WIFI driver.
Hope this helps.

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Answer Match 38.22%

When I plug in my mic headset used for voice recognition it is not recognised. There is very little movement in the ribbon when I talk for initial setting up of the mic. This happens when plugged in either to the front or rear ports.
I have set up a web cam and there is no problem with the built in mic in the camera. The webcam is connected via USB port at rear of computer.
Can anyone help?

A:XPS 8700 doesn't recognize microphone

Hi smoothdude,
Please follow the below mentioned steps to set the external MIC as the default device:

Connect the external MIC to the MIC port on the computer.
Right click the “Speaker Icon” in the notification area of the Taskbar in the extreme bottom right hand side of the screen.
Select “Recording Devices”. Right click within the Recording Devices window and select “Show Disabled Devices”.
Right click the “External MIC” select “Enable”. Right click the “External MIC” again and select “Set as default device” from the same list.
Right click “Internal MIC” and select “Disable”.
Click “Ok”. Now remove and reconnect the external MIC and check.

Please Test the Microphone by following the below mentioned steps:

Click Start, point to All Programs, click to Accessories ,and then click Sound Recorder.
Click the Record button, and speak into the microphone.
The green waveform should react to your voice.
To end the recording, click Stop.
To hear your recording, click the Play button.

If the issue persists, check the MIC with a different system.
Please post the results.

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Answer Match 38.22%

Trying to buy step son a graphics card for his pc . However he doesn't have a clue apparently about what that pc is actually capable of using. He asked for nvida geforce 950 FTW.  Will someone please tell me if it's possible? His current card gt 720. It's a 6 pin we believe.

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Answer Match 38.22%

Hi everyone, I am newbie here. Recently I need to upgrade my ram on XPS8700. And I went to Best Buy and bought a "PNY - 2-Pack 8GB PC3-12800 DDR3 DIMM Unbuffered Non-ECC Desktop Memory Kit". It does not work, computer can not power on with flashing orange lights.
So I went to Crucial website, it recommends me to use a DDR3L RAM. I saw all the DDR3Ls are for laptops. Could it be used in my desktop? And my current RAM is Hyundai. Could it be mixed with other brand like Crucial or Kingston?
My pc specs:
i7 4770
GTX 645
Dell Inc. 0KWVT8 mobo

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Answer Match 37.8%

As with a lot of people who seem to come here to see what cards do and don't work with XPS systems. I thought a definitive list should be put together. I myself have browsed this forum many times searching for what cards are compatible with certain XPS systems and there never really is a definitive answer on what ones people have managed to get working. For instance people said the GTX 6 series had trouble posting. I read on this very forum that it worked from a few people. So i bought one (Gigabyte GTX 660 2gb Windforce OC) and it worked. Updated to A06 Bios before hand. Anyway with that in mind, i think we should make a list of ones that work. So, state the system and model you have, the manufacturer of the card and what the card actually is. Once we get a nice list going i will compile the answers into this post for people who are searching for answers such as my self. Lately I've been browsing to see the compatibility of the GTX 970 with the XPS 8300 and have heard tentative results. Someone said about sticking to EVGA and Gigabyte. Its an expensive plunge to take if its not going to work. Could anyone advise?

Dell XPS 8300
Gigabyte GeForce GTX 660 2048 MB Windforce OC GDDR5 192-Bit

Dell XPS 8500
EVGA GeForce GTX 660 Ti FTW Signature 2 2048MB GDDR5 192-Bit
EVGA GeForce GTX 970 Superclocked ACX 2.0 4GB GDDR5 256bit

Dell XPS 8700


A:XPS 8300/8500/8700, video cards

Dell XPS 8500
EVGA GeForce GTX 970 Superclocked ACX 2.0 4GB GDDR5 256bit

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