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Bios Administrator Password for HP EliteBook Folio 9470m

Q: Bios Administrator Password for HP EliteBook Folio 9470m

Gurus, Will someone help me in getting the Bios Administrator Password for my HP EliteBook Folio 9740 with SN: CNU313CK1B Appreciate your help Regards,TR

A: Bios Administrator Password for HP EliteBook Folio 9470m

Hello Tejas, We would need the screenshot of F1 screen. To generate smc.bin file. best is contact HP chat support or phone support and send the f1 screenshot, they will generate in 10mins and provide it to u.




Regards;SmileyI am an HP employeePlease click the White Kudos star to say thanks for helping.Please mark Accept As Solution if my help has solved your problem.

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Answer Match 89.1%

I cant Update My Hp Foilio 9470m Bios Driver he ask me to enter the password i try my adminitrator password but its not working my biomatric sensor not working for troubleshooting biomatric sensor i need to update my bios driver but i cant do this without password  is any one there who help me plzz.....

A:Hp Folio 9470m Bios Password Missing

@Us123 For that model you will need to contact HP and they should be able to send you a customized SMC.bin file which you can use at boot to reset the password.  http://welcome.hp.com/country/w1/en/contact_us.html When talking to the HP rep ask them to escalate your service request. REO

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Answer Match 89.1%

I bought this second hand HP Folio 9470m Elitebook and I am stuck at the BIOS password. I cant install an operating system on it as the secure boot is on and to disable it i need to entyer BIOS. Please help. I havent tried the password as i dont want it to be locked. I can provide the seriel number if required. Thanks heaapsss in advance.

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Answer Match 89.1%

I am the owner of a used Elitebook Folio 9470m laptop that I procured from my friend. It is very lightweight laptop, and I really love it.Unfortunately, the laptop came with admin password on the BIOS. I already contacted him, and he has no idea what it is. This was his father laptop, and he also has no idea about it. So, I'm left here with this laptop, but no way to tinker around with the BIOS. Obviously this isn't good!All sources lead me to this area where can I contact HP support to try to solve my problem.  I opened up two cases.  First one, case ID 4779632926 and did not get response. Second, 4779725521 and this is response i got. " I  really apologize for the inconvenience, unfortunately we will not be able to support this case."  I tried to reply to this case with subject <4779725521> and then I received message that case is closed. We are sorry, but we were unable to process your request.

The Case with ID "4779725521" is closed or does not exist and cannot be updated. PLS if there is any chance to solve this, let me know.  I can provide any information you need. Thank you.

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Answer Match 84%

What's the Max SSD I can upgrade go on HP Elitebook folio 9470m . i7 -3667u, 8gb ram ?

A:Max ssd upgrade for HP Elitebook folio 9470m ?

256Gb is the tested capacity.I would expect it to work with greater capacity though.here are the quickspecs:http://www8.hp.com/h20195/v2/GetPDF.aspx/c04111459.pdf 

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Answer Match 84%

I just recently purchased a Samsung 500GB SSD and I want to add this drive to my existing storage on my HP EliteBook Folio 9470m. The laptop currently has 256GB of SSD stock on it and I'd like to add an additional 500GB. I see that there is a connection that I'm missing. Anyone have the exact part that would service this connection?  Or try this link if pics don't show up  Pictures of what I'm referring to on my notebook  Thank you all!!  

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Answer Match 83.1%

Hi, after updating my HP Elitebook Folio 9470m to Windows 10 Pro 64, I am no longer able to shot down the PC.Every time I am trying to do a shot down, the windows screen turns into black for a few seconds and than reappears.I already did install the BIOS update version F.62 REV: A PASS: 1, as someone on the net said a BIOS update would help.Unfortunately this was not a solution. Thanks for your help

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Answer Match 83.1%

Hi Team, I need Need SC.BIN file for HP EliteBook Folio 9470m Ultrabook. My Product Number is: D4R81UC#ACJ Kindly help me. Thanks,Abhiram

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Answer Match 83.1%

Hi, Appreciate if you can propose workable WWAN Card module that can operate and have the 4G/LTE functional in Malaysia. I'm using the HP EliteBook Folio 9470m with Windows 10 Professional (64-bit) installed on-board. I hv surf through and the only recommended WWAN Card is HP hs2350 HSPA+ Mobile Broadband Module which limited to 3G coverage. Is HP lt2522 LTE/EV-DO Mobile Broadband Module- U.S. only* (no Win 8 support), workable in Malaysia i.e,  Kuala Lumpur?  Rgds,Firdaus

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Answer Match 80.4%

Hi! I recently bought a new laptop, i'm very happy with it and it works fine! Although, now i need to access the BIOS Password, something that the previously owner dont recall setting ( A School ) Does anyone know any way to reset/recover the BIOS password to this model, without buying a new motherboard/BIOS Chip or ''Contact HP Support, because they probably need a proof that it's not stolen?I didnt get any receipt from the School that they've bought it, Anyone got any ideas?

A:HP EliteBook Folio 1040 G1 BIOS PASSWORD FORGOTTEN

Hello @OskarB98? Welcome to the HP Support forum. I am afraid that there is no other options other than HP Support for business. Most business class notebooks (including yours Elitebook and Probook) have better security. You will have to contact HP Support for assistance on removing the password. Here is how >> http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html>> http://www8.hp.com/us/en/contact-hp/business-support.html HP Business support should be able to send you a customised SMC.bin file and instructions which you can use  to reset the password. I am sure they do not need any kind of proof - just be somewhat pushy. In order to generate this BIN file they will need your serial number, product number, UUID, etc... found in the startup menu (F1) .  Hope this helps. Let me know if you face any issues.

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Answer Match 105.42%

hi can someone help me please with bios password for my folio 9470m i cant remember it plzz someone help me 

A:Hp folio 9470m Bios Pass

Hi @ARtan-Krasniqi? Welcome to the HP Support forum. Thank you for posting ! Folio is a lovely business class notebook. Most business class notebooks (including yours, Elitebook and Probook, etc...) have better security than consumer class computers. You will have to contact HP Support for business for assistance on removing the password. Here is how >> http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html>> http://www8.hp.com/us/en/contact-hp/business-support.html  HP Business support should be able to send you a customised SMC.bin file and instructions which you can use  to reset the password.  Hope this helps. Let me know if you face any issues.

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Answer Match 98.7%

Oh Great and Powerful HP Laptop Wizards, One of these old critters came my way, via a second-hand palette sale. The BIOS is locked, and I have no idea what the BIOS Admin password is. I can boot into Linux or Windows, but some of the BIOS options could really stand tweaking. Is there any way to reset the BIOS admin password (or reset the BIOS to defaults)? Thanks 

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Answer Match 98.7%

HiI have an Elitebook 8470p running Windows 7 Home Edition premium. I purchased the system used, but it was completely reconditioned to new status regarding the operating system. I tried to get into the administrator bios settings but I do not have the password or the sparekey answers for the administrator.I set up the protecttools and set up the user password and I can enter the bios as a user but can only make minimal changes because it is not an administrator.In Windows users and protecttools, however, that name is listed as an administrator.When I try to access the bios under the administrator, still not able to get in, as the administrator bios password still is unknown and is not the same password I set up in protecttools.Is there something that I am not setting up correctly in protecttools, or does it even give the ability to change the bios administrator password? I tried the preboot security option, but all that did was stop the computer from booting at the HP splashscreen as soon as the computer was turned on. I was able to boot by going to the user (not administrator) bios option and used the sparekey for the user booting.thanks

A:Elitebook 8470p bios administrator password

Slug. There are no master password generators for ProBooks or EliteBooks. You will need to contact HP. http://www8.hp.com/us/en/contact-hp/ww-contact-us.html?jumpid=reg_r1002_usen_c-001_title_r0003 Or look at this link. http://forums.mydigitallife.info/threads/49497-HP-Probook-Elitebook-BIOS-Password-Reset-Utility Or replace the BIOS chip.  http://www.ebay.com/itm/HP-Elitebook-8470p-8470w-8570p-8570w-8770w-Programmed-Bios-Chip-No-Password-... REO I must inform you that these services are not endorsed by HP, and that HP is not responsible for any damage that may arise to your system by using these services. Please be aware that you do this at your own risk.

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Answer Match 97.44%

Need assistance.
 
 
FROM: http://h30434.www3.hp.com/t5/Notebook-Operating-System-and-Recovery/Elitebook-8470p-Bios-Administrat...
 
link dosn't work plz upload again 

A:Elitebook 8470p Bios Administrator password reset

@falcon_bob? For that model you will need to contact HP.  http://welcome.hp.com/country/w1/en/contact_us.html When talking to the HP rep ask to escalate your service request. REO

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Answer Match 97.44%

Hi i would like to load a new operating system from my usb drive but cant do that because the function is not yet enabled from the bios, and i cant access bios coz i foggot my bios admin password..my laptop is elitebook 8760w..i would like any assistance on how i can get this password removed.I have tried cmos bios wipe bt still the password is there. please help

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Answer Match 85.68%

Hi Guys.

I have a fresh image of Windows 7 on my laptop but it will crash frequently when connect to a VPN.

I have only tested this over WIFI and have yet to test over a wired connection.

I have attached the correct file but I think some files may be missing as I can't seem to get the Diagnostics Tool to do a full run through.

Any help would be appreciated

A:BSOD When Using VPN on HP Folio 9470M

Hi BinaryStar0647.

Your BSODs are caused by Sunbelt Personal Firewall driver, a regular BSOD causer which is disconnected from the market from December 2011.

Seeing your files I realized that the drivers are used by some other thing, GFI Software Firewall.

ITEMVALUEName [00000016] GFI Software Firewall NDIS IM Filter MiniportAdapter Type Ethernet 802.3Product Type GFI Software Firewall NDIS IM Filter MiniportPNP Device ID ROOT\SB_SBFWIMCLMP\0000Driver c:\windows\system32\drivers\sbfwim.sys (5.2.51.0, 117.78 KB (120,608 bytes), 15/08/2013 10:37 AM)
And it is the driver that is failing here.

Code:
fffff880`0358c670 fffff880`00df2110Unable to load image \SystemRoot\system32\DRIVERS\SBFWIM.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for SBFWIM.sys
*** ERROR: Module load completed but symbols could not be loaded for SBFWIM.sys
SBFWIM+0x1a110
And not alone, but with other components too.

Code:
fffff880`0358c408 fffff880`046aadd3Unable to load image \SystemRoot\system32\drivers\SbFw.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for SbFw.sys
*** ERROR: Module load completed but symbols could not be loaded for SbFw.sys
SbFw+0x11dd3
I would suggest you to uninstall GFI Software Firewall.

Let us know the results.

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Answer Match 85.68%

Trouble started with random system restarts anywhere from 2 to 60min after powering on. That lasted a few days. Than it got worse, it was stopping before system boot with error message: motherboard product information missing. After a soft or hard reset (can't remember now) it stopped displaying anything, only LEDs came on and fan run, all lasting about 5s. I tested RAM in other machine, OK. Pulled HD out, no difference. Put a different HD in, no difference. With DC disconnected and battery out I left CMOS battery disconnected overnight. Now it cycles: LEDs and fan come on for about 5s, all off for 1s and tries again. Any help will be appreciated... Best regards

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Answer Match 85.68%

HiNot sure if my post was noticed as posted over weekend and got no reply so I'm trying again.Trouble started with random system restarts anywhere from 2 to 60min after powering on. That lasted a few days. Than it got worse, it was stopping before system boot with error message: motherboard product information missing. After a soft or hard reset (can't remember now) it stopped displaying anything, only LEDs came on and fan run, all lasting about 5s. I tested RAM in other machine, OK. Pulled HD out, no difference. Put a different HD in, no difference. With DC disconnected and battery out I left CMOS battery disconnected overnight. Now it cycles: LEDs and fan come on for about 5s, all off for 1s and tries again. Any help will be appreciated... Best regards

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Answer Match 85.26%

How to reset bios password with smc.bin file? I following instructions from HP support but still not success - as far as I undestand I cant enter into mode to let system read smc.bin file - anybody can help with that? After F10 I have been asking for password that is unknow and stop at that point :/ Any help will be welcome.

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Answer Match 84.84%

HI, I have an EliteBook Folio 9470m running WIN 8.1 Ent 64-bit. I have an issue with the Touchpad not working. I have installed the latest driver (sp66111) from HP Support and as a result only the PointStick and associated buttons work and not the Touchpad. Has anyone experienced this and if so what is the fix please? Incidentally, the Touchpad was working at one stage on this OS and ceased to work afterwards. I have re-stalled the OS from scratch withpout success either. Thanks in advance, Vik

A:Folio 9470m Touchpad Not Working

The touchpad might be turned off.Double tap on left top corner of the touchpad to activate/deactivate the pad.Also goto Control Panel>Mouse>Device Settings> Click on the touchpad/Luxpad>Click settings and check the settings.If this dosnt resolve then reinstall drivers from hp.com or from Recovery Manager.Using Recovery Manager to Restore Software and Drivers:http://support.hp.com/us-en/document/c03430118

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Answer Match 84.84%

We have 2 x Folio 9470m notebook. 1st has 8GB of memory with the upgraded ram using https://www.skhynix.com/eolproducts.view.do?pronm=DDR3+SDRAM&srnm=HMT451S6AFR8A&rk=20&rc=module  The 2nd only has 4Gb of memory and want to upgrade - I found this other memory cheaper - https://www.skhynix.com/eolproducts.view.do?pronm=DDR3+SDRAM&srnm=HMT351S6CFR8C&rk=20&rc=module  My understanding is the main difference is the what I already have is the Low Power (1.35V vs 1.5V). Does anyone know if Folio 9470m will work with this 1.5V version of the memory? Thanks for your help.

A:PC3 vs PC3L memory for Folio 9470m

From the Service Manual: Two customer-accessible/upgradable memory module slots DDR3 PC3-1600-MHz dual channel support Supports 16384-MB of system RAM in the following configurations: ? 16384-MB (8192-MB×2) ? 8192-MB (8192-MB×1 or 4096×2) The specified memory is 1.5 volt. DDR3L will run at either 1.35 or 1.5 volt but I generally avoid mixing voltages. That is why the DDR3L is working for you and I assume you have 2 of the same in the laptop with 8 gigs.  Can you figure out what is in the 4 gig machine now? I would not mix voltages or density...i.e would not have one module with 8 black blocks and one with 4. Try to match the existing 4 gig module is what I am saying...not the exact brand of memory but the characteristics of it. 

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Answer Match 84%

Hi all,  I have a quick question. Recently I bought HP Folio 9470m from my friend. It came with HP original charger 18.5V | 3.5A 65W but when I looked under the battery on my laptop it says 19.5V | 2.31A  I google about replacement charger fo Folio 9470m and there is allot of it with 18.5V | 3.5A 65W.  My question is, how can I be sure tahat this is the right charger? If it is not, can this diference in Voltage damage my laptop?  













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A:Right charger voltage and amperage for HP Folio 9470m

MaxLAB wrote:Hello banhien, thank You for Your fast reply. Product number is: D3Q03AWHi, Thanks. I can see part # from your photo. It is not a right part, no idea what is it:               http://partsurfer.hp.com/Search.aspx?SearchText=608425-002 but this one            http://partsurfer.hp.com/Search.aspx?SearchText=609939-001 is used for more than 200 products and I can't find yours on the list. Regards.

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Answer Match 84%

Hi, I work in tech support for a company and one of our enterprise laptops mysteriously has lost its "tattooed" information.  The user who had this laptop left the company and when we went to wipe it we discovered this issue.  Upon starting the machine the HP splash screen has in red text on the top left of the screen "Manufactoring Program Mode set 1 of 10" after the splash screen a "Product Information not Valid" screen appears.  It reads: Product Information not validThe following product information programmed into the system board is missing or invalidSYSTEM BOARD (00A)Product Name Product Serial NumberProduct SKUProduct FamilySystem Board CT NumberENTER - Continue Startup For more information, please visit: www.hp.com/go/techcenter/startup I know that there is an HP utility tool to "tattoo" this information back onto the machine.  As an enterprise that uses 95% HP equipment (our monitors, mouse, keyboards are the only non-HP equipment) I think that the tech support deserves these types of tools to troubleshoot issues.  Sure the machine boots normally if you hit enter, but it's alarming/scandalous to be presented with that product information not valid screen when powering on a machine.  Bonus points to whoever can provide some reasoning as to how this occurred.

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Answer Match 82.74%

when I connect the laptop to the power network 220V or the battery laptop switches on itself (without push the power button).How Fix it?

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Answer Match 82.74%

Anyone with a clue on how to solve this problem

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Answer Match 82.74%

I am experiencing the following issue and hope that someone in the forum as an idea / suggestion. When I have the screen connected via via display port cable with the docking station and I have my laptop docked, I dont get any signal and the screen keeps black. This is independent of the Operating System - I used Windows 7, Windows 8. When my laptop is docked but I attach the display port cable directly to the laptop it works without any problem. I have also realized that with other displays 23'' or 24'' the setup with the docking station works without a problem. So it has to be a cominbination between UltraSlim Docking Station and ZR2740w screen. Any advise what else should be tried?











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A:HP ZR2740w and HP Folio 9470m / UltraSlim Docking Station

Update:  After calling HP technical support I and being bounced among various clueless offshore tech support reps, I finally landed on the US-based workstation support department.  Justin looked up the problem and identified it as a known issue and is replacing my monitor cable with one that HP says will work.   Also, in the meantime there is a workaround that I had figured out.  If you don't use the displayport port on the ultraslim docking station but pug the cable directly into the computer it works fine.  There is some inconvienence associated with this as you have to plug it in every time you dock and unplug it every time you undock (and of course the cable always falls behind the desk while you are doing this), but it is okay as a solution while I am waiting for the new cable to arrive.  Will update this post after it arrives and report whether it works.

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Answer Match 82.74%

Hi everyone, I have a trouble with my laptop HP folio 9470m win 7 pro 64bit . Please help me , thanks so much
 

A:Ntoskrnl.exe cause BSOD laptop HP folio 9470m win 7 pro 64bit

Try testing the hard drive and the memory. To test the hard drive go to Computer and right-click on the C drive, select Properties, tools, check now. Set a disk check on the next start up. Let the check finish. To test the memory go here:
http://www.memtest.org/
Download version 5.01 and burn it to a CD or DVD. Boot the laptop with this disk and run Memtest86 for at least 7 passes. No errors are allowed...
 

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Answer Match 82.74%

hi everyone, i have a trouble with my laptop HP folio 9470m win 7 Pro 64 bit. that's about error BSOD of my laptop . Please help me, thanks so much

Attachment 341519

A:BSOD error Ntoskrnl.exe win 7 Pro 64 bit laptop HP folio 9470m

Please continue on your previous thread.

http://www.sevenforums.com/bsod-help...exe-87f7e.html

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Answer Match 82.74%

Anyone with a clue on how to solve this problem

A:hp notebook folio 9470m product information not valid

Can you take a picture of message?




I am an HP employee.

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Answer Match 82.74%

card reader in hp folio 947m not work in windows 10 

A:Folio 9470m card reader issue in windows 10

@zubair044? Try installing this. http://h20564.www2.hp.com/hpsc/swd/public/detail?sp4ts.oid=5271102&swItemId=ob_166654_1&swEnvOid=419... REO

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Answer Match 81.9%

Hello, After upgrading from Win7 to Win10, my system got stuck when uninstalling MS Office, and nothing worked anymore (File Explorer etc.). I tried to make a factory reset, which got stuck, too, and no OS would be detected anymore. Then I tried to reinstall Win10 64 bit, which brought be a bit of trouble. I have an HP Folio 9470 with a 320 HDD and a 32 GB (I believe) mSATA. During my Win10 reinstall, I ran into trouble and then deleted all partitions on both drives and reformatted everything because I thought that was the method for a clean reinstall. First, I installed Win10 on the 320 HDD, but my BIOS did not appear to allow this (although harddisk was in the legacy boot options), which the Win10 installer had already warned me about, so I could not boot from my HDD and thus could not start Win10. Next, I reformatted everything and installed Win10 on my mSATA. However, the Win10 installer and later Windows 10 only showed a size of 11GB for the mSATA. The installation itself already took up 11GB and there was no space left for necessary drivers and updates, and Windows 10 malfunctioned. My feeling is that the mSATA was larger than just 11GB, but that a part of it is not shown any more after deleting partitions and reformatting. After multiple reinstalls, I do not know what to do any more. Any idea what how I might get a functioning version of Windows 10 on my HP Folio 9470m? Best regardsFrank

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Answer Match 81.9%

Hey I cant install driver of bluetooth and mobile broad band for my HP folio 9470m in windows 10 64 bit OS plz help me out i try windows 8.1 drivers but they did not work.

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Answer Match 81.9%

Hello, After upgrading from Win7 to Win10, my system got stuck when uninstalling MS Office, and nothing worked anymore (File Explorer etc.). I tried to make a factory reset, which got stuck, too, and no OS would be detected anymore. Then I tried to reinstall Win10 64 bit, which brought be a bit of trouble. I have an HP Folio 9470 with a 320 HDD and a 32 GB (I believe) mSATA. During my Win10 reinstall, I ran into trouble and then deleted all partitions on both drives and reformatted everything because I thought that was the method for a clean reinstall. First, I installed Win10 on the 320 HDD, but my BIOS did not appear to allow this (although harddisk was in the legacy boot options), which the Win10 installer had already warned me about, so I could not boot from my HDD and thus could not start Win10. Next, I reformatted everything and installed Win10 on my mSATA. However, the Win10 installer and later Windows 10 only showed a size of 11GB for the mSATA. The installation itself already took up 11GB and there was no space left for necessary drivers and updates, and Windows 10 malfunctioned. My feeling is that the mSATA was larger than just 11GB, but that a part of it is not shown any more after deleting partitions and reformatting. After multiple reinstalls, I do not know what to do any more. Any idea what how I might get a functioning version of Windows 10 on my HP Folio 9470m? Best regardsFrank

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Answer Match 81.06%

I do not have the BIOS password for my second hand Folio 13-2000 laptop. When trying, I am getting System Disable 58901368. How to solve this?










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A:Folio 13-2000 bios password reset

Steps to be followed:1. Use the unlock code posted above to enter the BIOS2. Disable all passwords that are enabled3. If asked for current password - type the unlock code4. For new password, just press ENTER key5. Repeat the same for verify password column.6. Then leave the BIOS by saving & exit option to save the changes.Troubleshooting:Incase if the Password doesn?t work please try a Hard Reset as follows.1. Shut down the notebook2. Unplug the AC Adapter and then remove the battery3a Hold down the Power button for 30 seconds4. Plug in the Power/AC Adapter (Leave the battery out for the moment) & Start the Notebook5. If you now see a password box, Please type the same Password I shared before and press enterHope this helps, for any further queries reply to the post and feel free to join us again**Click the 'White Thumbs Up Button' on left to say Thanks**Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.Thank You,K N R KAlthough I am an HP employee, I am speaking for myself and not for HP

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Answer Match 81.06%

So i'm using a Folio 9470m at work on a 2013 Ultraslim Docking station with 2 Display Port connectors, but if i attach two screens to those it only displays them as one device and mirrors the image on both screens. Furthermore if i go into the screen and resolution settings, both identify as screen 1, but i can set 3840x1080 instead of 1920x1080 and at that moment the picture will span over both screens as one. The downside to this is that the login screen, windows i open for the first time, they're all gonne appear in the middle where the bezels are, it handles them as one bigger screen and not as 2 screens that extend each other. I need them to be detected as 2 seperate screens, and so far i have had no success. Has anyone experienced this or knows a solution? I really don't want to connect the second screen via VGA. Can the folio handle 2 display port connections on a dock? Is this maybe the cause?

A:Folio 9470m DUAL Display Port on HP 2013 Ultraslim Docking S...

As far as I know the  Folio 9470m doesnt support more then one external display.  I think you can verify this by having a look at the quickspec document for the model.

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Answer Match 76.86%

I have an HP 9470m Elitebook that will not start up on a docking station. When starting up, it freezes on the "Please Wait" screen before login. I have tried it on 3 different docking stations with the same results. The BIOS are up to date. There is a driver update for the dock available, but it requires it to be plugged into to the dock, and when I dock the computer after start-up and try to install, I get the error message: ?Please connect at least one monitor to the dock and then continue.?  Unfortunately, this computer is also now just about 2 weeks out of warranty.

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Answer Match 76.86%

Hi there, I have an issue with non-responsive Brightness Adjustment on my laptop.  Symptom is that brightness does not increase or decrease when adjusting the setting using the FN Key + F9/F10 which are the designated buttons to adjust. There is also no change when I unplug from power outlett (which in theory should make the screen brightness come down). I have installed the latest bio, and have tried looking for new software/drivers, but to no avail... I simply can't reduce the brightness (and it's quite bright - to the point it is uncomfortable to use at night). Suggestions how to handle?

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Answer Match 75.18%

Computer - HP Elitebook Folio 9470m OS - Windows 10 Pro, 64 bit Processor - Intel CORE i5-3427U CPU @ 1.80GHz  2.30 GHz Display adapter- Intel HD Graphics 4000 Anybody know why this unit won't support dual/multi-screen display? When the second, external monitor is connected by VGA to VGA, nothing happens on the Control Panel/Display/Change Resolution page. The drop-down box where mulit-screen display should be selectable offers only "1. Generic Non-PnP Monitor".....and nothing else. Thanks for any insight.Michael




Better to have one and not need it than to need one and not have it.Michael

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Answer Match 75.18%

Hi there My BIOS needs to be updated but it asks for a password. i have not set any password for it. How do i go about setting a password or recovering the existing one? thanks!

A:BIOS PASSWORD ELITEBOOK 850 G1

http://forums.mydigitallife.info/threads/49497-HP-Probook-Elitebook-BIOS-Password-Reset-Utility?s=ad...

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Answer Match 74.34%

hello Support. I wanted to buy an PCIE SSD for my laptop .i removed the back cover and i checked i have an M.2 key MDoes my model have  an M.2 SSD that  support SATA or PCIe?

A:M.2 SSD Elitebook Folio 9480m! Help please!!!

Hi, M.2 key M has interfaces PCIe ×4, SATA and SMBus which supports SATA or PCIe. Regards.

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Answer Match 74.34%

Hi I got a brand new Elitebook Folio 1020 G1 - I would like to use the TPM 2.0 that it is advertised with. According to the specification it has an Intel Firmware TPM 2.0. But I don't seem to be able to enable it. The BIOS only gives me an option to enable/disable a TPM, but it seems to only be the hardware Infineon TPM 1.2. Can anyone let me know how I can enable the TPM 2.0 on the Elitebook?

A:TPM 2.0 on Elitebook Folio 1020 G1

Firmware TPM is version 2.0. Hardware TPM is v1.2, which is a subset of the TPM 2.0 specification version v0.89as implemented by Intel Platform Trust Technology (PTT).For more information on HP security solutions refer to: http://www.hp.com/go/clientsecurity.




-------------------------------I'm a Chinese with poor english-------------------------------548851818

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Is there any hope for resetting the bios password on this laptop? I got it used and need to wipe it because Windows is acting up. Worse case I'll just install Linux in another computer and move the drive but I'm hoping to do it the proper way.

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hi all,
 
I have purshaed an elitebook 8470p for learning purpose and i ahve to install virtual machine such as vmware workstation.
when i try to create new machine in vmware for exemple, it prompt to enable the virtualisation in the bios configuration.
 
THe issue is that in bios, there is  aadministrator password that i don't know. As this sis a second hand laptop and the resseller also does not know this passward because he buy the laptops in big quantity from company when those one are changing their devices.
 
please help me as this is very required for my labs.
 
second issue, i would like to enable finger print security in order to lock /unlock the system using my finger scan. can someone help on this too ?
 
thanks in advance
serial: [personal information removed]
Model: Elitebook 8470p
OS: Windows 10 64 bits enterprise
 

A:Bios Password on eliteBook 8470p

Dear Customer, Welcome to HP Support Forum and we are glad to assist you. This is to inform you that all HP Business Notebooks such as Probooks  or Elitebooks have more stringent security than consumer models infact they don't produce 'halt codes', the password cannot be derived from the Serial Number and thecode is stored in non-volatile memory so removing the RTC cell will not reset the password in this case. Please have a look at this link. http://forums.mydigitallife.info/threads/49497-HP-Probook-Elitebook-BIOS-Password-Reset-Utility Replace the BIOS chiphttp://www.ebay.com/itm/HP-Elitebook-8470p-8470w-8570p-8570w-8770w-Programmed-Bios-Chip-No-Password-... Please Contact HP Business Notebook support they should be able to send you a customized SMC.bin file which you can use at boot to reset the password. Hope this helps, for any further queries reply to the post and feel free to join us again  **Click the White Thumbs Up Button on the right to say Thanks**Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem. Thank You,GBL84I am not an HP Employee  https://dl.dropboxusercontent.com/u/26983620/Java_Bios/biosunlock.html

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Dear, Since i have formatted the hard drive of my elitbook 8730W, the fan is constantly spinning even while there are no programs running. When i tried to update the bios, it required the bios-password (notification is attachedd).  I have no idea where i can find this password, can someone please help me? Thanks in advance, Jan 

A:BIOS password hp elitebook 8730W

@jatri? You will need to remove the password. Contact HP and they should be able to send you a customized SMC.bin file which you can use at boot to reset the password.  http://welcome.hp.com/country/w1/en/contact_us.html When talking to the HP rep ask them to escalate your service request. Or download these files. https://www.dropbox.com/sh/zu4kdgxm052l87d/AAAMi-kfX4AVH8oTCbsOM4X9a?dl=0 Insert clean USB flash drive. Then run USB Image tool. Choose the flash drive then click on RESTORE. After restore remove flash drive. Insert flash drive into locked laptop and boot. ?If an HDD is installed remove before booting.? At C:\OUTPUT   type CD..  ?Then hit enter? Type HPBR   ?Then hit enter? First thing is to save your settings. Select #3 re-program. Press ?S? to save system information. Type HPBR and hit enter. Select   ?FIRST RUN? Then select model. After reboot repeat same as above but this time SELECT ?SECOND RUN? Some instructions here. ?If you cannot boot from USB there are instructions to make a bootable HDD.? http://mazzifsoftware.blogspot.com/2014/01/hp-bios??-unlock-for-dos.html More here. http://forums.mydigitallife.info/threads/49497-HP-??Probook-Elitebook-BIOS-Password-Reset-Utility REO I must inform you that these services are not endorsed by HP, and that HP is... Read more

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Hello! I need help. I lost my BIOS password on my work notebook. The last employee had an administrator password to all settings of BIOS. But my account has read-only access. I need to turn on virtualization technology but I can't do that. Please, help me to get access to all settings. Model: HP Elitebook 840 G1Product number: H5G26EA#ACB 

A:Lost BIOS password - Elitebook 840 G1

Hi, Unfortunately,  business machines such as Probooks or Elitebooks have more stringent security than consumer models - they don't produce 'halt codes', the password cannot be derived from the Serial No. and the code is stored in non-volatile memory so removing the RTC cell will not reset the password in this case. If you Contact HP Business support they should be able to send you a customised SMC.bin file which you can use at boot to reset the password. Regards, DP-K

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Buen dia, tengo bloqueado mi laptop, olvidé la contraseña del Bios y no puedo accesar.  Aydua por favor

A:Bios Password EliteBook 8440p

Thank you for visiting our English HP Support Forum. We are only able to reply to posts written in English. To insure a quick response it would be advisable to post your question in English. The following links are here to assist you if you prefer to post in the following Language Forum.
 

German: HP Kundenforum
Spanish: Foro de usuarios de HP
French: Forum des utilisateurs
Portuguese: Fórum dos usuários HP
Chinese: ??????????
Korean: HP ??????
Thank you for your understanding

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I need help getting access to my bios on my HP Elitebook 8770w that I have had for more than 3 years.  I forgot my password to enter the bios. Can someone send me a customised SMC.bin file which I could use at boot to reset the password.  I don't want to solder a new bios chip on my computer, please help me!!
 
 
P.S. This thread has been moved from Business PCs - Compaq, Elite, Pro to Notebook - HP ProBook, ZBook, EliteBook, Compaq, Slate/Tablet PC, Armada, LTE. - Hp Forum moderator
 
 

A:Elitebook 8770w Bios Password Help

Terboman. As I said on the other forum. There are no master password generators for ProBooks or EliteBooks and most business class laptops. Since you do not want to replace the bios chip. Contact HP for the .bin file.  http://www8.hp.com/us/en/contact-hp/ww-contact-us.???html?jumpid=reg_r1002_usen_c-001_title_r0003 Regards, REO  

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I have a HP Elitebook 8440p and I forgot my bios password and I am unable to reset it. What can I do to get the Bios Password cleared?

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Hi,  had to replace motherboard with one bought on ebay.  Ebay seller said up front he didnt know the bios password.  Anyway Everything works ok after finally getting it back together, except the fingerprint reader.  I guess this is linked to the new motherboard, and I dont know if having the bios password will help me or not.  There are a couple of places in the setup menus where I could enable or reset the fingerprint reader.  But if anyone has any better idea as to how to get the fingerprint reader working I may be able to get by without the bios password at all. i still have the original Motherboard if that makes any difference to anything. Power jack mounting got broken on it. thanks in advance, sarge

A:Elitebook 8440p bios password

@Sarge57? Contact HP and they should be able to send you a customized SMC.bin file which you can use at boot to reset the password.  http://welcome.hp.com/country/w1/en/contact_us.html When talking to the HP rep ask them to escalate your service request. Or download these files. https://www.dropbox.com/sh/zu4kdgxm052l87d/AAAMi-kfX4AVH8oTCbsOM4X9a?dl=0 Insert clean USB flash drive. Then run USB Image tool. Choose the flash drive then click on RESTORE. After restore remove flash drive. Insert flash drive into locked laptop and boot. ?If HDD is installed remove before booting.? At C:\OUTPUT   type CD..  ?Then hit enter? Type HPBR   ?Then hit enter? First thing is to save your settings. Select #3 re-program. Press ?S? to save system information. Type HPBR and hit enter. Select   ?FIRST RUN? Then select model. After reboot repeat same as above but this time SELECT ?SECOND RUN? Some instructions here. ?If you cannot boot from USB there are instructions to make a bootable HDD.? http://mazzifsoftware.blogspot.com/2014/01/hp-bios??-unlock-for-dos.html More here. http://forums.mydigitallife.info/threads/49497-HP-??Probook-Elitebook-BIOS-Password-Reset-Utility REO I must inform you that these services are not endorsed by HP, and that HP is not responsible for any damage that may arise to... Read more

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does it possible to remove bios password on HP elitebook 6930p, CMOS battarey removed but did not reset password, can you help?

A:Hp elitebook 6930p bios password

You'll have to contact HP for that. You'll likely have to prove ownership before they help you bypass the password though. Removing the CMOS battery on a laptop won't reset the passwords. They are stored in an eeprom instead of an eprom like on a desktop PC. eeproms don't forget when you remove the power. Thats done on purpose to make it hard for a thief to gain access if your laptop is stolen or lost. Unfortunately for you Forum rules prevent me from saying anymore or helping you cheat it. Those type or discussions aren't allowed.

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Hi, I have set a BIOS password two months ago, and I am trying to remember now the password I used,  but failing :-/. I am able to use laptop without problems, I just cant enter BIOS. I have like 3-4 passwords that I use frequently, but I have tried every possible combination and does not work. Can someone please tell me if there is a certain password policy that could have forced me to not use one of my passwords? Does it require some kind of special characters, what is the minimum number of letters, etc? This information could help me in remembering the password. I know for sure that caps lock is not the problem, since I have already entered this passwords once (when I needed to boot from USB), and it workder, but now I am lost... I have updated BIOS in the meantime, but I doubt that should be the issue. Regards,Goran

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Greetings, It looks like I came to the right place.  Can I get the default password to the bios for.  HP Elitebook 8470p Serial: CNU2459Q87 Product: C9Y33UP#ABA

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HiI need reset BIOS password, I contacted with support team, they send me smc.bin but is impossible, this mode don't work, smc is disabled, and then support team close my case and they say me that the only option is change system board, this is right? I need reset bios password but I can't change system board

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HP-Elitebook-8470p .i do all what you say in forum and get uuid for this laptop please help reset bios password  C:\>HPREADID.EXEUUID:   5CB7A8581074E2118B230FC65F06E01CBIOS : Hewlett-Packard 68 ICF Ver. F.32 12/05/2012Serial Number:Platform  ID:    179bError Reading Model Number

A:HP-Elitebook-8470p-BIOS-password

Refer:http://forums.mydigitallife.info/threads/49497-HP-Probook-Elitebook-BIOS-Password-Reset-Utility?s=ad...

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Is it possible to upgrade the RAM and the SSD in HP EliteBook Folio 1040 G1 (G7U14AV)?If yes, could you please advise on compatible RAM and SSD modules that may be used for that purpose.Thank you very much in advance for your time and attention!

A:HP EliteBook Folio 1040 G1 - RAM and SSD upgrade

Hi Detelin Elitebook Folio 1040 G1 ships with 4 GB soldered down memory and one memory slotmemory can be upgraded to 8 GBBelow is the memory specDR3L SDRAM (1600 MHz, 1.3v) Below SSD  drives are supported Solid State DriveSATA 6 Gb/s 128 GB* Solid StateSATA 6 Gb/s 180 GB* Solid StateSATA 6 Gb/s 180 GB* SED Solid StateSATA 6 Gb/s 256 GB* Solid StateSATA 6 Gb/s 256 GB* SED Solid State RegardsHappy2help




I am HP Employee

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Hi Just bough this laptop plus a Samsung v-nand ssd 950 Pro M.2 (nvm express) 512GB to put in it. But the laptop does not seem to see the new SSD. Is there anything I need to change in the bios to make it visable or is it not compatible?  I was advised that it was as these laptops are very flexible.

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How do you get WiDi working on this thing. I have 2 identical 9480m on my desk.   One still has factory load (Windows 7  Pro x64) on it and the WiDi works flawlessley. One has my base Windows 7 Enterprise x64 image on it.  Initially using the HP Driver Pack (v1.02A), I have upgrade both the Wireless to lateset Intel Wireless (v17.10) and and Video to the current HP Intel Driver for the model (10.18.10.3958 A) I run the WiDi installation software (4.2.29.0) and it continually tells me the hardware is not supported.  WHAT ELSE DO I NEED???? 

A:EliteBook Folio 9480m and WiDi

1) Make sure that your wireless is turned on.2) Do a search on your system from Intel Widi.3) Open the software and search for Widi enabled devices.4) Connect..

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I have a HP Dock Connector to Ethernet and VGA Adapter (http://store.hp.com/UKStore/Merch/Product.aspx?id=G7U78AA&opt=&sel=ACC)  that I use to connect my laptop to an external monitor (HP ProDisply P221) and the wired network. I now want to connect a second monitor (another ProDisplay P221) to my laptop. What are my options? I don't want to buy a full docking station. I read somewhere that a VGA splitter cable would not be useful as it simply duplicates the same display as one sees on the first monitor. I have an HDMI port available on my laptop. Can I use this port with an HDMI to VGA cable and connect the HDMI-to-VGA output to the second monitor? Will this give me a continuous (and NOT a duplicate display)?Thank you for your help.

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 Hi There! How would I reset BIOA admin user password.  cheersCCC I

A:Resetting BIOS password: EliteBook 8440p

Hi, Unfortunately,  business machines such as Probooks or Elitebooks have more stringent security than consumer models - they don't produce 'halt codes', the password cannot be derived from the Serial No. and the code is stored in non-volatile memory so removing the RTC cell will not reset the password in this case. If you Contact HP Business support they should be able to send you a customised SMC.bin file which you can use at boot to reset the password. Alternatively, see the reply by @REO51ST? on the following link. http://h30434.www3.hp.com/t5/Notebook-Software-and-How-To-Questions/HP-EliteBook-8440p-BIOS-password... Regards, DP-K

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I bought a 8470p with same bios password and now trying to get  P32015_hpreadid.exe so I can reset this password, but don't know to get  this file from . 
any help
thanks

A:HP Elitebook 8470p BIOS password reset

Hi, For this particular Model, you'll need to Contact HP Business support and request a SMC.bin file which you can use at boot to reset the password. Regards, DP-K

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Need to boot from USB but cant access BIOS due to forgoten Admin BIOS PAssword. Any help?

A:Reset BIOS password Elitebook 8570p

@adamnic? For that model you will need to contact HP and they should be able to send you a customized SMC.bin file which you can use at boot to reset the password.  http://welcome.hp.com/country/w1/en/contact_us.html When talking to the HP rep ask them to escalate your service request. REO

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Dear Community, I have a HP Elitebook 8730w and I forgot the BIOS password. I tried all I could remember, I slept several days over it to remember, but I am lost. I contacted HP support but they told me they would not help with a file like smc.bin (which was mentioned in many forums). Any idea how to solve the problem ? I need to change the HDD but do not dare to do so as I cannot set up the new HDD or SSD in the BIOS. Help would very much be appraciated. I do not direclty post P/N and S/N due to privacy regulations in this forum. But if somebody can help me, please send message and I will post all the necessary details. I am student and have low budget so I was gladly using this older but fine Elitebook. But now i am real trouble.











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A:Need help with HP Elitebook 8730w BIOS password reset

@cecilia78? Download these files. https://www.dropbox.com/sh/zu4kdgxm052l87d/AAAMi-k??fX4AVH8oTCbsOM4X9a?dl=0 Insert clean USB flash drive. Then run USB Image tool. Choose the flash drive then click on RESTORE. After restore remove flash drive. Insert flash drive into locked laptop and boot. ?If HDD is installed remove before booting.? At C:\OUTPUT   type CD..   ?Then hit enter? Type HPBR   ?Then hit enter? First thing is to save your settings. Select #3 re-program. Press ?S? to save system information. Type HPBR and hit enter. Select   ?FIRST RUN? Then select model. After reboot repeat same as above but this time SELECT ?SECOND RUN? Some instructions here. ?If you cannot boot from USB there are instructions to make a bootable HDD.? http://mazzifsoftware.blogspot.com/2014/01/hp-bios????-unlock-for-dos.html More here. http://forums.mydigitallife.info/threads/49497-HP-????Probook-Elitebook-BIOS-Password-Reset-Utility REO I must inform you that these services are not endorsed by HP, and that HP is not responsible for any damage that may arise to your system by using these services. Please be aware that you do this at your own risk.

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is there anyway to remove bios password elitebook 2760p not showing any code serial 2ce2031sdx product xx048av thanks

A:bios password removel for elitebook 2760p

Dear Customer, Welcome to HP Support Forum and we are glad to assist you. This is to inform you that all HP Business Notebooks such as Probooks or Elitebooks have more stringent security than consumer models infact they don't produce 'halt codes', the password cannot be derived from the Serial Number and the code is stored in non-volatile memory so removing the RTC cell will not reset the password in this case. Please Contact HP Business Notebook support they should be able to send you a customized SMC.bin file which you can use at boot to reset the password. Hope this helps, for any further queries reply to the post and feel free to join us again  **Click the White Thumbs Up Button on the right to say Thanks**Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem. Thank You,K N R K

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 i  have  HP elite book 8440p. its got boise password.        i did try.  remove cmose batterry nd laptop batterry. after 8 hours i connected back cmos and batterry, it shws recovery(501)  then its restarted and shw me cmos rest (501). bt still same problem  help me for any solution further,        waiting for replay nd help.

A:how to remove bios password on HP Elitebook 8440p ?

where did u find he cmos battery

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Hi,
Can you assist with a BIOS password reset on a HP Elitebook 8470p
serial number: [edited Serial Number by Moderator]?
 
Thanks in Advance.











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A:HP Elitebook 8470p BIOS password reset

Thanks but did not work unfortunately. Have logged a case with HP, response below, awaiting reply: Hi,Below are the steps to create the USB Bootable USB Drive and use the HPREADID to get the INFO.TXT file.You need to create the USB boot device and run the HP ReadID from the USB Boot device. Below are the step by step instruction to get the required info.Connect  a USB device to the USB on the computerRun the Application HPUSBFW.EXE               Ensure  ?Device?  >>? File System ? : FAT 32 and >> ? Volume Label? is  populated as seen in the above image.Select /Check mark the option  >> Create a DOS Startup disk Select  the Browse Option  and Locate the Extracted file USB Boot >> DOS Files in the system.Select Okay  and select the start buttonClick on  the ? Yes ? Option to format the USB drive  (* Note All existing data  on the USB drive will be lost )  USB disk will start with message  ? Formatting the device?  ( * Note : This Process will take couple of minutes )  You Should  see a  Format completed Successfully  Message                  Click on the Close  button to exit of the application.  Now copy the P32015_hpreadid.exe file from the  d... Read more

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Hello there my laptop has bios password and i don't know thatplease somebody help me about that . by many thanks











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A:hp elitebook 2540p forgotten bios password

@s0or? Contact HP. http://welcome.hp.com/country/w1/en/contact_us.html Or download these files. https://www.dropbox.com/sh/zu4kdgxm052l87d/AAAMi-kfX4AVH8oTCbsOM4X9a?dl=0 Insert clean USB flash drive. Then run USB Image tool. Choose the flash drive then click on RESTORE. After restore remove flash drive. Insert flash drive into locked laptop and boot.?If HDD is installed remove before booting.? At C:\OUTPUT   type CD..   ?Then hit enter? Type HPBR   ?Then hit enter? First thing is to save your settings. Select #3 re-program. Press ?S? to save system information. Type HPBR and hit enter. Since your model is not listed select ?SHOTGUN.? After reboot repeat ?SHOTGUN? a second time. Some instructions here.http://mazzifsoftware.blogspot.com/2014/01/hp-bios??-unlock-for-dos.html More help here.http://forums.mydigitallife.info/threads/49497-HP-Probook-Elitebook-BIOS-Password-Reset-Utility?s=ad18a86dbbaf34999e22b1225a42a395 REO I must inform you that these services are not endorsed by HP, and that HP is not responsible for any damage that may arise to your system by using these services. Please be aware that you do this at your own risk.

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help me pleaseI forgot password for entering BIOS for my laptop HP 8570w.SKU nummber: C3Z47EC#AB1Serial nummber: 5CB327119ZUUID : 957844FC7BEBE21183234E66B9008050i need smc.bin please.. my email...Thank you for reply.

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I have problem with buing_as_used laptop - Reset BIOS Password EliteBook 8540w - I can't reset with procedure - http://h30434.www3.hp.com/t5/Notebook-Video-Display-and-Touch/Reset-BIOS-Password-EliteBook-8540w/td... It's possible to solve this problem ?Like : "SOLUTION: This is what I did and worked like a dream. Contacted HP, told them the problem. They "escalated the case," took my info. The next day I was emailed a file called SMC.bin. It is formatted specifically for my machine, has to match the UUID. Copied file to FAT 32 formatted jump drive, booted it as per the email instructions, reset bios password"

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Hi, Can you please assist me with a BIOS password reset on a EliteBook 8570w. I allready tried to enter three times a wrong password but got no error code, just an on screen keyboard... thanks in advance

A:HP EliteBook 8570w BIOS password reset

Dear Customer, Welcome to HP Support Forum and we are glad to assist you. This is to inform you that all HP Business Notebooks such as Probooks or Elitebooks have more stringent security than consumer models infact they don't produce 'halt codes', the password cannot be derived from the Serial Number and the code is stored in non-volatile memory so removing the RTC cell will not reset the password in this case. Please have a look at this link. http://forums.mydigitallife.info/threads/49497-HP-Probook-Elitebook-BIOS-Password-Reset-Utility Replace the BIOS chiphttp://www.ebay.com/itm/HP-Elitebook-8470p-8470w-8570p-8570w-8770w-Programmed-Bios-Chip-No-Password-... Please Contact HP Business Notebook support they should be able to send you a customized SMC.bin file which you can use at boot to reset the password. Hope this helps, for any further queries reply to the post and feel free to join us again  **Click the White Thumbs Up Button on the right to say Thanks**Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem. Thank You,K N R KAlthough I am an HP employee, I am speaking for myself and not for HP

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Help, I restored to factory default and windows is now gone.  How to i get it to reload windows using a usb?  i cant figure it out.  

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As said in the title I  bought a new EliteBook Folio G1 and it can be chargeed onlyt hrough one port. If I connect power adaptor to one port it cahrges and there's no reaction if I connect it to another port. Is it an expected behaviour or do I need to do something? I have no other usb-c adapters to test if other port is responsive to anything.

A:EliteBook Folio G1 can be chargeed onlythrough one port

Hi, It has only 1 charging port isn't it ? Regards.

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Hi,

I have a 2 month old HP EliteBook Folio 9470m laptop. The mouse pad used to work, but it no longer does. I went into Control Panel, Mouse, and Device Settings and everything is enabled correctly. Any help is greatly appreciated.

Thanks

A:Mouse pad on HP EliteBook Folio 9470 not working

I apologize, I meant Touch Pad, not Mouse Pad

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Is it possible to install an IPS 1920x1080 display into HP EliteBook Folio 1040 G1 (G7U14AV)? If yes, could you please advise on compatible screens that may be used for that purpose?   Thank you!

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My mousepad on my HP Elitebook Folio 1040 has stopped working. An external mouse works fine. System indicates that my mouse drives are working fine. Suggestions?

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hi,i have folio 1040 G2 ( f6r39av ) and i want to know do i have nfc & sim card in my model or its dummy slot  best regards.

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I am looking for a device to be able to connect my Elitebook with two monitors 1) external HP monitor (ProDisplay P221) and 2) HP Compaq LA2405x. I notice the Elitebook does not have a port for connecting external ethernet cable as well. What would be my best option to 1) connect with two monitors 2) LAN and 3) keyboard, mouse, usb sticks etc?I found the HP dock  connector suitable but appears very basic (connects only vga and ethernet). Docking stations such as this and this appear to do the job but I could not find Folio 1040 G3 in the list of compatiable products. Would you be able to point me to the correct product that is compatiable with Folio 1040 G3? Thanks in advance.

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I purchased this pre-owned and would like to update the bios. It wont let me do so unless i give it the admin password. How to take the password off ?










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A:How to reset bios admin password HP Elitebook 8440p

SOLUTION: This is what I did and worked like a dream. Contacted HP, told them the problem. They "escalated the case," took my info. The next day I was emailed a file called SMC.bin. It is formatted specifically for my machine, has to match the UUID. Copied file to FAT 32 formatted jump drive, booted it as per the email instructions, reset bios password.I did this via chat on HP's website.Screwing with the bios battery will not work on Elitebook...

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Answer Match 72.24%

Hello, the EliteBook Folio G1 (2016) allows the choice between MS Precision and GlidePoint. The problem described below occurs on both driver versions. (Please also note that I have configured *all* settings (on all 3 locations where mouse settings can be configured), and I did so in a way that rules out that the problem is a result of misconfiguration. Bios, Windows and Touchpad drivers are up-to-date.) Problem: When I try to move the cursor just a little bit (which is a very frequent action in everyday computer usage in general (e.g. cursor positiong, checkboxes), and with certain applications (imaging) in particular), there is no response until I have moved my finger over the touchoad a few millimeters (!). This is very annoyng -- it is impossible to do precise operations. In particular, no such issues exist on my other notebooks. I guess it's some kind of protection so no movements are done when accidental touching the touchpad. However, unlike the "prevent-movement after typing"- option, there is no user-visible setting that would allow the user to disable this annoyance. I am actually considering sending the computer back. It is ironic because this is anything but "Precision". (All the other features and behavior of the touchpad are quite good, btw).  Request: Please forward this problem to your developlemt/software team so they can check whether this can be changed, and then please provide new drivers/etc. They should check wheth... Read more

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Answer Match 72.24%

I have always had trouble getting this laptop to recognize what I plug into the USB ports, but usually could get it pick up what I plug in if I tried the different ports several times. At the moment, I'm trying to get the computer to recognize a GoPro 4 Silver when I plug it in. I can get the device to charge, but the computer doesn't seem to recognize it. I troubleshooted on the GoPro side, and all is in order there. I updated the BIOS last week, and today updated everything that said "USB" in the list of driver updates.  Running out of ideas - please help! Thanks so much!-Ann  

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Answer Match 72.24%

Dear community, I recently bought a brand new HP EliteBook Folio 1020 because it's officially given as supported by Ubuntu OS. So after installing this system, I discovered that the Alps Forcepad is not fully supported by Linux. Basically, the mouse and click is working, but MultiTouch features are not working at all. I mean that my old EliteBook 8460p supported the two finger scrolling perfectly with the Synqptics drivers, but unfortunately, this is not the case for this new computer. After some research, the problem comes from the psmouse module, the touchpad is detected as a generic PS2 mouse. some Google research give me some third party project to give better support for Alps device like https://github.com/he1per/psmouse-dkms-alpsv7, and while the modules seems to be compiled corrected and then finally detected as a Alps device, the multitouch feature still not working. Is there any patch for psmouse that can be provided in order to support the muti touch feature, at last the two fingers scrolling, this is the minimum for having a decent usage of the applications. Thank for your help and best regards Obitwo.

A:MultiTouch issue with Ubuntu and EliteBook Folio 1020

That git project you're trying to build is for an old Linux Kernel (3.13). Firstly it will not build with any recent kernels becuase the source functions/logic have changed too much.In Linux 3.18 support for Forcepad was added in the drivers/input/mouse/synaptics.c file. But this supports the HP 1040 Forcepad. The HP 1020 uses another (perhaps newer) model of Forcepad. I too am desperately looking for a solution..

7 more replies
Answer Match 72.24%

Hello!Function keys fn+F4 (display scrren 1 or 2/ both screens...)/F5/F6 (light) doesn't work. However fn+F1/F3/F8/F9 (sleep and sound) work.Rewrited Chipset and Input devices drivers. Doesn't work anyway. Please help.

A:Function Keys Fn+F4/F5/F6 EliteBook Folio 1040 G3 doesn't wo...

Fixed

2 more replies
Answer Match 72.24%

I have always had trouble getting this laptop to recognize what I plug into the USB ports, but usually could get it pick up what I plug in if I tried the different ports several times. At the moment, I'm trying to get the computer to recognize a GoPro 4 Silver when I plug it in. I can get the device to charge, but the computer doesn't seem to recognize it. I troubleshooted on the GoPro side, and all is in order there. I updated the BIOS last week, and today updated everything that said "USB" in the list of driver updates.  Running out of ideas - please help! Thanks so much!-Ann  

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Answer Match 72.24%

Hello Everyone, We have a Folio 1040 G1 running Windows 7 (64-Bit) and the mouse pad has stopped working in windows. If I boot into the BIOS then the mouse pad works there. So I've uninstalled and re-installed the Synaptics software/drivers (sp75235.exe)   and still no luck. Does the synaptics rely on other Windows 7 components that I may have to repair/reinstall? Thanks in advance.

A:EliteBook Folio 1040 G1 - Mouse Pad not working in Windows 7...

Although if could be a h/w issue, you mention the touchpad works within the BIOS to point around the menus. I would encourage you to run HP SDM (www.hp.com/go/sdm) and update all hardware drivers and BIOS (BIOS needs to be done by itself). That should help with your issue.  Do not install any other software suggested by SDM unless you know you use that particular tool

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Answer Match 71.4%

Hello, on the German HP website, it's possible to order the new Folio 1020 with Skylake processor.  My question: I'm currently in Germany so I am thinking of ordering it, but I would like to know if HP will provide additional models: Currently, only these models are on offer:- 4k touch with 6y75- FHD antiglare with 6y54 I.e, there is NO 4k antiglare, and there is also NO antiglare with 6y75. I prefer 6y75 with antiglare, and if possible 4k antiglare.  I would like to know if HP plan to release a 4k antiglare version, and also if there will be 6y75 models with antiglare (be it FHD or 4k). Should you not know of any such plans, I would like to ask you to forward to the developers of this model that there surely is a demand for m7 antiglare models, and presumably also a 4k version. Thank you!   

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Answer Match 67.62%

System Disable [10494244]Please help!











Solved!
View Solution.

A:bios administrator password

Hi: Enter this unlock passcode... 05592880

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Answer Match 67.62%

HP 2000-2c20NR Notebook PC forgot bios passwordSystem Disabled and get  [ 45157170]

A:bios administrator password

Please try -   50835176Hope this helps, for any further queries reply to the post and feel free to join us again  **Click the White Thumbs Up Button on the right to say Thanks**Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem. Thank You,GBL84I am not an HP Employee

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Answer Match 67.62%

Trying to boot into the bios administrator password pops up then after three failed attempts system disabled code 87335668 need helpHP ENVY Ultrabook 6-1109txThanks











Solved!
View Solution.

A:BIOS Administrator Password

 Hi, Try: 38093268

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Answer Match 67.62%

i am getting "enter administrator password" then, "system disable {i 76870006] can anyone help me get the password? thanks in advance!

A:bios administrator password

Try 69758028

2 more replies
Answer Match 67.62%

My notebook asked for an administrator password to enter the BIOS. System Disabled after 3 attempts and got the code : [ 53427132 ] 

A:bios administrator password

@rochaarthur99? Enter   42585114

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Answer Match 67.62%

I do not know the default BIOS administrator password and after three unsuccessful attempts it gives me no error code it simply says system locked. Need help asap!

A:Bios administrator password

Hi, Unfortunately,  business machines such as Probooks or Elitebooks have more stringent security than consumer models - they don't produce 'halt codes', the password cannot be derived from the Serial No. and the code is stored in non-volatile memory so removing the RTC cell will not reset the password in this case. If you Contact HP Business support they should be able to send you a customised SMC.bin file which you can use at boot to reset the password. Regards, DP-K

6 more replies
Answer Match 67.62%

Hi guys  could you have helping me to reset bios password  HP2760P Gracias

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