Tech Problem Aggregator

Unable to view files in C:\Winnt\Downloaded Program Files

Q: Unable to view files in C:\Winnt\Downloaded Program Files

Hello, Please help me. I have Windows 2000 Professional. I'm pretty new to all this as I have only had a computer for about a week. I got some adware threats detected by Norton Antivirus 2004 and have done a lot of reading up and I am now tring to delete them.

One of the removal instructions provided by Norton promps me to delete a file in C:\Winnt\Downloaded Program Files but when I go to view this folder it looks like there are no files inside. Now, I know there are files in there as Norton Antivirus has picked up one in there and when I view the proporties for that folder it states there are 12 files inside but when I view the folder with Windows Explorer it appears empty!

I've gone into folder option and changed the settings so it shows hidden files and hidden system files yet this still doesn't let me view the files in this folder. How can I delete this file if I am unable to view it?

If anyone can point me to a turorial that explains this or explain it to me I would really appreciate this.

Please help a n00b.

Cheers, Luke.

A: Unable to view files in C:\Winnt\Downloaded Program Files

I'm assuming you have done this to Show hidden files and folders:
Go to Control Panel/Folder Options/View and select "Show hidden files and folders"

Also,place a check in "Display the contents of system folders"
And,uncheck "Hide protected operating system files(Recommended)"

If the above doesn't work try this:
Create the REG_DWORD ShowSuperHidden (if it doesn't already exist) Set the value to 1, click OK, and close the Registry editor

1 more replies
Answer Match 106.68%

Hi. I'm not sure where to post this topic... I am having problems with viewing any files after downloading them. They are mostly pdf. files. When the download is complete my computer tries to open them with windows picture and fax viewer and it cannot view them. I have tried accessing the files through the internet, but that doesn't work either. I don't know if it's a problem with my computer or some formatting problem. Any help would be greatly appreciated. Thank you.

A:Unable to view downloaded files

After downloading any file...Windows must have the program that relates to opening said file, that program must be installed already...or Windows will not be able to open the file.For .pdf files, I find the Foxit Reader to be a good install:;tag=button/Once this program is installed, simply right-click on any .pdf file you have...and select Foxit Reader as the program you want to always open .pdf files.Louis

3 more replies
Answer Match 90.72%

In internet options under temporary internet files and then under settings view objects there 5 java runtime environment active X controls with yellow exclamation points. Is this supposed to be this way and if not how do I fix this? Also, the setting in my temp internet files folder is set at 1192. Is this correct or should it be changed?

A:Downloaded program files and temp files folder

8 more replies
Answer Match 87.36%

My computers are both running Win 7 64-bit. I am thoroughly confused when it comes to placing programs that I download into their proper folders: That is, program files (x86) vs program files. I have read stuff on this, but still confused. for the most part, even when a dl'd program suggests being installed into PF, I, for whatever reason, place it into PF (x86). Although I have read that placing the program into the wrong folder may cause the program not to work properly, so far I have not had this problem...nor any other problems that I am aware of. Could someone please set me straight on this issue?

A:Program Files or Program Files (x86)-Where to place downloaded program

I let the installer put it where it is supposed to.

If I trust the software I trust they know best where it should be installed/placed.

If I can't trust the software maker why am I downloading/installing their program?

4 more replies
Answer Match 86.1%

PLEASE HELP! In my Win-2000 sp4 PC, I am unable to remove files and folders in the C:\WINNT\TEMP folder, even as Administrator !!.

The TEMP folder has the following subfolders:
-Temporary Internet Files, -Cookies, -History, -unz52.tmp -NAILogs and - Webshots.Temp. even after having uninstalled WebShoots alltogether.
All thes are just stubborn !! :-( The error is either "Access denied..." or "File in use..." even tried -to no avail- in Fail Safe mode, or in Command mode, or even outside the current shell.

I have identical machines/OS, where the TEMP folder can be cleaned w/o any trouble. This machine used to have several parasites of the "" sort (WinTools and HuntBar variants). Is it possible that some traces remain, which somehow left those folders limp, or perhaps for (or worse, IN) malicous use ???
please advice !! THANKS

A:Solved: unable to remove files/folders in C:\WINNT\TEMP

Right click on the temp folder and go to properties, Security tab, click add, add your self, click ok, not make sure you have Full Control (all boxes checked under Allow), click OK. Now try the delete again.

3 more replies
Answer Match 86.1%

I am a Windows XP user who just got a new computer with Windows 7. I seem to be having trouble understanding how to do some things I was doing in XP. I think it may be security-related, but being new to Windows 7, I could be wrong.

I regularly download documents in .jpg format from a web site. I select the document and click the Save button on the web site. I get a Save As box where I select where to save the file, and save it. In XP, I had setup a folder on the C: drive specifically for these files. I created the same folder in Win7. I went through the same process and selected the folder in the Save As process, but got an error "You don't have permission to save in this location....Would you like to save in the My Pictures location instead?". I clicked Yes. When I opened Windows Explorer and looked at My Pictures, the file wasn't there. I went back to the web site and saved the document again. However, the file appeared in the Save As box, and I was asked if I wanted to overwrite the file. Again, when I looked in Explorer, it didn't show the file. I even tried searching the entire C: drive, it says the file doesn't exist.

I am the only user account on my machine and have Admin privileges. I use IE8 with security set at medium-high. UAC setting is one below Always Notify. I looked at the properties on the folder I wanted to use, my Admin account has full rights. I set my regular user account to have full rights, but this did nothing to fix the... Read more

A:Can't View Downloaded Files ... Security Problem?

Go to tools, internet options, advanced, reset. This will remove all addons, which you will have to replace later on.

does not work then

Lets try an experiment. Download another browser, Chrome or FireFox is nice. See if you can save your website then.

8 more replies
Answer Match 85.26%

Which folder should i try to access?
How come some folders blank but they have files inside them?

Im running Windows XP and i use FIREFOX to browse the internet.

I wanna view all the files that have been downloaded / viewed throughout the day.


A:How can I view everything firefox has downloaded? Temporary Internet Files

at the top of the browser,select History-show all history. for downloads select 'tools'-'downloads'

10 more replies
Answer Match 84.42%

I hope someone can help me here. Recently, I have not been able to save pics I download from the net onto my hardrive. I am running XP pro and use AOL 8.0.

I right-click on the pic I want to save, click Save as, then ok. When I go to My Pictures to view the pic, there is only the JPEG Icon (orange salboat), and when i click on it, the Windows Picture Viewer says there is no preview available. I try to view it in paint as well, but the same thing happens.

Also, when I save it, the save box only gives me the choices of .ART or Bitmap. If I save it .ART, Windows gives me a message saying that it needs to know what program created it.

Does anyone know what the problem might be? Can anyone help?

Thanks in advance,

A:Not able to view saved and downloaded picture files on hard drive

8 more replies
Answer Match 83.58%

After a virus messing up my computer, the only solution to fixing it is to reinstall windows, however i have many files that i would like to copy to a CD so i don't lose them, the problem is that since the virus i can't copy or paste, i can't drag files, so i can't move them, and i can't use windows explorer or nero to burn files to a cd, as none of these work anymore. (reinstalling nero also didn't work)

Could anyone suggest a program or something that i could download so that i can burn my files to cd?

A:program to burn files to cd? unable to move or copy files

Give this a try. It's a freebee.

Good luck.

1 more replies
Answer Match 82.74%

An error messages appears whenever I try to extract a folder to Program Files. It reads 'Cannot create folder C:\Program Files\Mozilia Firefox\abc'. I tried to first create the folder inside Program Files manually and then direct the extraction to it when I was prompted to choose the destination but it still wouldn't work. It says 'Cannot create folder so and so' and under that 'Access is denied'. I am using the computer as an administrator so I was bewildered when the message appeared. I am thinking that somehow the setting is preventing me to take control over Program Files. Vista's not so user friendly in this aspect.

Any thoughts?


More replies
Answer Match 82.74%

I know it's the UAC that's restricting me from doing so. Am using 7-zip, and the only way I've found for moving files to program files, is by extracting them on my desktop, then move it over to the folder inside program files. What am looking for, is a way of extracting them to the program files folder right away?

Edit: Am mostly using the right click menu. Right click-> 7-Zip -> Extract and so forth...

A:Unable to extract files to program files folder(UAC).

Hi Nitrius,

This is a security feature in Vista that will not let you do this from any other account except while logged on to the built-in Administrator account.

Administrator Account

Hope this helps,

4 more replies
Answer Match 82.32%

I have two programs in this folder , one of which is my antivirus(norton) and the other is I ran an hijack this log about a week ago and it did not show up on the log. Ikeep a log to compare readings, this scan it showed up on the hjt log. Are these programs already installed and can be deleted from the folder?

A:Downloaded program files?

The Norton one will be your update ActiveX,
The Flash is macromedia ActiveX control.

Both can be deleted,

However when you next update Norton it will be reinstalled, and by deleting the shockwave control will mean you will not be able to view some websites properly

Both are legitimate controls and can be safely left on your system

1 more replies
Answer Match 82.32%

I have a Downloaded Program File entry, that has "unknown status", no creation date, and it says "none" under Last Accessed.

It does claim to be 4kb's in size.

This program file has no name, but instead, is a grouping of numbers and letters, all enclosed in parenthese..{}.

Highlighting it, and right clicking it only brings up the properties of the entry.

It cannot be deleted either from the keyboard, or from the menu...File>delete..Edit>cut.

The properties of this entry show it to be an Active X control, (with no creation date, no access date and no status. It does not appear to be does not say that there are any damaged files associated with it).

I dont feel comfortable giving you the codebase http address, because Im not sure if it turns into a link that anyone can access. But I will tell you that it includes the words; fpdownload, macromedia, polarbear,

Using my search bar to go to that location brings me to a folder, with an apparent program that has yet to be installed.

There are 3 icons in this cab folder...a .dll icon, a configuration/notepad icon with the name "erma", and the remaining icon is an INSTALL icon.

Clicking on any of these icons brings up a command to "extract", or copy.

I do vaguely remember going to, ( a couple of weeks ago, and downloading and installing the adobe flash player and the shockwave player. I seem to remember that when I first began us... Read more

A:Downloaded Program Files, SOPHOS:" is normally a valid Macromedia Flash filename, and is a very good example of why you can?t trust files based on name alone. It?s pointed to in a similar way to last time so that it appears that Flash is asking you to download an update. But don?t be fooled, you definitely don?t want this ?update?."Submit it to jotti's virusscan or In the "File to upload & scan" box, browse to the location of the suspicious file and submit (upload) it for scanning/analysis. Post back with the results.

3 more replies
Answer Match 82.32%

hello team i notice i have some damaged downloaded program files. Please see attachment. Is there anything i can delete there, and what can i do to fix the damaged ones? Im always trying to clean up unneccessary files, and programs etc. I dont know much but remember the list there was smaller. I do have 2 screenshots from the past if needed but this list got big quick, and seems to have lotsa damaged files?

A:Downloaded program files

You will need to be more specific as to what program this is in reference to .
Also if you could supply the other screen shots that would be of help also.


11 more replies
Answer Match 82.32%

I downloaded Norton Internet Security from the Net. Tried to install it but ran into a problem so I want to do an XP Home System Restore to a date earlier than the download. Doing so will lose all the recent downloaded Internet files so I need to find the NIS download file and burn it to CD before doing the restore. The desktop icon properties show the path but Windows Explorer only shows four temporary Internet folders, I think it creates new ones for each session, and I cannot find earlier ones. I've tried "show hidden files" but without success and have run a search in Explorer as well.

Any suggestions on how I can find older downloaded Internet files?

A:Where does IE6 put the downloaded program files?

Where the download is saved depends on your browser settings and whether you selected a folder at the time.
If you can remember the name of the downloaded file (or part of it) you can do a search for that file. If you cannot remember go back to the download site and follow the links to download and at some stage the filename will be visible.

4 more replies
Answer Match 81.48%

Running down a dream....Click to expand...

I have "Damaged" downloaded program files, all of them at this status. What the heck could cause this? And what are these files in the first place? I have copied them prior to this damaged thing, on floppy disks. Do not know what the heck to do with the copies, but have them.
1-What are these "downloaded program files" and what do they mean to me, my system?
2-What could have caused them all to show as "damaged" in the status of each file? How do I figure out what caused this so it does not repeat itself? (had only 1 prob that day, with install of Microsoft updates?). Really think I should find out if I did something naughty that system did not approve of, so I can apologize to it and fix it up so it is happy with me again.
3-How do I use the copies of these files, if I need to, and do the "out with the old, in with the new" do I install the new files back into the system and get the damaged ones out?
Thanx for you help, again...have a great day!!

A:Damaged Downloaded Program Files?? What's this all about??

Downloaded program files are ActiveX controls and Java programs that are downloaded automatically from the Internet when viewing certain pages. They are temporarily stored in the Downloaded Program Files folder on your hard disk.

These can include perfectly legitimate applications, like Macromedia Flash player, Quicktime player, the Google toolbar installer, and the like, but also spyware.

The best way to view them is as follows:

Go to Internet Options > Temp Internet Files > Settings > Show Objects.

If any of them are damaged, right click them, and choose Remove from the context menu.

You'll just be prompted to download them again whenever Windows or an application needs them.


1 more replies
Answer Match 81.48%

I have a desk top PC with Windows XP SP3 and use IE 8. When I clicked on Tools> Internet Options.>General Tab>Browsing History>Settings and then View Objects I found there were 17 entries with one dating back to 2005. Some entries are associated with programs that have long since been removed. Of the 17 files listed 10 were shown as "Installed" in the Status column while 6 were shown as"Damaged" and 1 as "Unknown".
Some of the "Damaged " files have either "none" in terms of size or "none" shown as a creation date.
Can anyone tell me whether or not it is safe to delete these entries?
I would appreciate any advice
Thank you.

A:C:\WINDOWS\Downloaded Program Files

Hi -Have you attempted to go - Start > Programs > Accessories > System Tools > Disk Cleanup ?? Wait while it loads (can take a few minutes)Tick the boxes in there and click OK > OK - This removes many older built up files Now run Defrag (also in the same area System Tools) and see if many are removed -

11 more replies
Answer Match 81.48%

I only do what the voices in my head tell me to do...Click to expand...

All of the Downloaded Program Files on my WinXP were listed as "damaged". So... I went off road and just simply deleted the file...the Downloaded Programs File, not each seperate file, as I had some type of error when I tried to do so, I believe something about the file was being used somewhere else, to close everything and try again, but would not delete no matter what I closed down.

Now, go figure, there is no longer a Downloaded Program File on the system.

My question is...does this return when there are new files that are downloaded for use? Or???? This is sounding more and more like an X-Files case...should have not cancelled the show!

Thanx for your time and help!! Hopefully I will get it some day!!

More replies
Answer Match 81.48%

I was looking around my PC - internet prop, settings, view objects and found many DL program files. Some are listed more than once installed, same day and version; some status unknown; some total size '0'. Surely some can be deleted - if not all - but?? Surprised the control panels add-remove does not show these programs to be installed??Esp Java runtime enviroment? Where do these programs originate from?? I know the Java program I am running is 1.5.0. updated to 6 but it does not show in this file. Even found some Symantec Script Runner Class and RuFSI Utilit Class files installed created 6/06 but I deleted all AV system a long time ago??

A:Solved: Downloaded Program Files

6 more replies
Answer Match 81.48%

first of all if i am in the wrong section , my apoligies.if you could tell me the correct section, i will delete and repost. Also i have a post already on games not working,if the two are linked, i will also remove this post.

My question is do i need to delete and replace the damaged programsand how.

Or can i just delete them.

my problem is as follows,
start/control panel/internet properties/browse history/settings/downloaded program files.

creative software autoupdate: damaged
creative software autoupdate support package: damaged
get_atlom class: damaged
MUWebcontrol class: installed
NVIDIA smart scan: damaged
System requirments lab class: damaged
Trend Micro activex scan agent 6.6:installed
Windows live safety center base module: damaged
WUWEB control class: installed

A:Downloaded program files damaged

Hello and welcome to TSF

Sorry for the long delay to answer your thread, we have been very busy lately

This looks like failed ActiveX downlaods too me

Please tyr this

Open up Internet Explore, click Tools, Internet Options, click on the tab Security and underneath 'Security Level for this Zone' put it on Medium.
Then click on the tab Privacy and under 'settings' put it on Medium. Click Apply then Ok.

1 more replies
Answer Match 81.48%

Good evening everyone---

First, I will state that I'm using WinXP Home and IE6...

I was wondering if anyone could please tell me how to get the files within the C:\Windows\Downloaded Program Files folder to appear? It used to display all the active x controls and plugins that I had downloaded, but now it shows zero items? However when I right click on the folder and choose properties it says it contains 6 files. They also do not appear under add/remove programs in control panel.

I would like to get these files to appear, so that I can right click on them and choose the remove option.

If it isn't possible to get these items to appear, is there some command I can execute in order to remove/unregister these active x controls/plugins?

Much Thanks in advance!

A:Removing Downloaded Program Files?

8 more replies
Answer Match 81.48%

Hi.I have an HP Pavilion running Vista home premium.When I am cleaning my computer out at the end of the day, I open up internet options and "veiw objects", which brings up my DOWNLOADED PROGRAM FILES folder.In there are 3 or 4 active x files.But 1 in particular has a status of DAMAGED.Vista is different in that I cannot just delete this damaged file, like I could in XP, or in earlier windows versions.All I can do is right click it, which brings up a "properties" link.This damaged file is an active x file, and the "code base" reads like this: dot cab (i did not put the . in there because it creates a hyperlink.)The link takes me to a gp[1] file that looks like it originates from my adobe reader installation, and inside this file are several Adobe GetPlus application files, a .dll and a .ocx active x file.In fact, I believe this all began with an adobe reader automatic update, that installed adobe reader from 9.0, to 9.1.I have removed, uninstalled adobe reader 9.1, and reinstalled it, and i have even installed a lower version of adobe reader (8.5, 9.0), and when I do this, the damaged file changes and is not longer damaged......until I restart my computer, or perhaps it when my browser uses an active x applilcation, I dont know.How does one remove a damaged downloaded program file from Vista?I have deleted that gp1 cab file, but I dont think that is even installed into my computer....(I really do... Read more

More replies
Answer Match 81.48%

Installation support file version 2007,11,28 in the Downloaded Program Files has been damaged, due to which my pc is showing unexpected errors, is there any way to solve this problem..
should i delete it or do something else, kindly help me..

A:damaged downloaded Program Files

Installation support file has been damaged, version 2007,11,28,1
Program file\yahoo\common\Yinsthelper.dll
due to this i am not able to install yahoo messenger and my pc is also showing some unexpected problems..
kindly help me..

1 more replies
Answer Match 81.48%

I have an HP Pavilion running Vista home premium.

When I am cleaning my computer out at the end of the day, I open up internet options and "veiw objects", which brings up my DOWNLOADED PROGRAM FILES folder.

In there are 3 or 4 active x files.

But 1 in particular has a status of DAMAGED.

Vista is different in that I cannot just delete this damaged file, like I could in XP, or in earlier windows versions.

All I can do is right click it, which brings up a "properties" link.

This damaged file is an active x file, and the "code base" reads like this: dot cab (I changed this to read 'dot com' because it appears to be a direct hyperlink to my computers files...and I dont know if anyone could click on this and open my, i added the dot com)

The link takes me to a gp[1] file that looks like it originates from my adobe illustrator installation, and inside this file are several Adobe GetPlus application files, a .dll and a .ocx active x file.

Here is the explorer folder trail to this GetPlus folder that is apparently corrupted.

Temporary Internet Files>Low>Content IE.5>PO6ALQ9S>gp[1] (which appears to be a cab file, as it has that icon that looks like a two drawer blue file cabinet with the bottom drawer half open).

This thing was created 11/2006, but I cannot remember if tha... Read more

A:Downloaded Program Files, Damaged


2 more replies
Answer Match 81.06%

''these files can't be opened - your internet security settings prevented one or more files from being opened''.

This is what happens now when i try opening a file, i have been told to delete malwarebytes and i did, restarted the pc and it still doesn't work. Does anyone have a solution for this?

More replies
Answer Match 81.06%

There are files under Program files that I know I am no longer using but I am unable to delete them. The program is not listed under Add/Remove only under Program files. When I do the delete it appears as if they are being deleted but are still there once the deletion process is finished. Why am I unable to delete them? I am using Vista Home Basic.
Any advice or suggestions appreciated

A:Unable to delete files in Program Files

do you have administrator rights?

3 more replies
Answer Match 80.64%

Hi, I am still having a problem trying to get rid of a file dealing with Dialer.one0none. The only time this shows up is when running Norton Anti Virus scan, as being in c:/windows/downloaded program files\109554.exe. I cannot delete it using NAV. When searching for this file, it is no where to be found.
My question is this, Can I delete the entire contents of the c:/windows/downloaded program files? Maybe this would get rid of it.
I am running Windows XP Home ed. I am on cable and do not have my phone connected to the computer. There don't seem to be any problems other than this keeps coming up on my virus scan as a threat and when I try to delete it, it fails. I have tried the Safe Mode way, also have submitted a HJT Log earlier. I just need to know if the c:/windows/downloaded program files is needed. Thanks for your help. Roger

A:Can I delete c:/windows/downloaded program files

yes, you can safely delete the contents of that folder.

2 more replies
Answer Match 80.64%

When I click on Internet Options, Settings, view objects. Under dependency all show damaged. Is this right? I am running IE 7, Windows XP Home Edition and using Service Pack 3. I have been trying to get help and noone has responded. It won't let me delete disabled downloaded Active x controls.

A:Is it safe to delete all downloaded Program Files

I see no Settings tab in IE 7 .


2 more replies
Answer Match 80.64%

I ran ad-aware 6.0
then destroy
then hijackthis 1977

Logfile of HijackThis v1.97.7
Scan saved at 3:22:52 PM, on 4/17/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Gearbox Connection Kit\bin\confsvr.exe
C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
C:\Program Files\Config\ConfigHighSpeed\3.52.1010.10\IACLiM.exe
C:\Documents and Settings\Owner\Application Data\eber.exe
C:\Program Files\Common Files\Real\Update_OB\rnathchk.exe
C:\Program Files\Sierra Imaging\Image Expert\IXApplet.exe
C:\Program Files\CallWave\IAM.exe
C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnf.exe
C:\Program Files\Gearbox Connection Kit\bin\gbConMon.exe
C:\Program Files\Gearbox Connection Kit\bin\gbTask.exe
C:\Program Files\Gearbox Connection Kit\bin\gbdash.exe
C:\Documents and Settings\Owner\Local Settings\Temp\Temporary Directory 2 for\Hija... Read more

A:windows\downloaded program files\bridge.dll

11 more replies
Answer Match 79.8%

I am trying to delete an active x file MSN Games - Installer but when I click on File-Remove Program File, nothing happens. I tried to just delete the file and still nothing happens. Im trying to follow instructions from MSN games support because I can no longer play multiplayer online games.

Thanks in advance,

A:Solved: deleting damaged downloaded program files

go to control panel open up Internet options. then click on programs. then click on manage add ons. in there look for that active x file. you can disable it there or delete it . if you cant delete there try disabling it and the go to add and remove to try to delete it.

3 more replies
Answer Match 79.8%


In c:\ windows\downloaded program files, I see references to Java and Shockwave. But there are a number of files in this folder that I do not see. I have all files visible in the folder options.

I know that there are other files in this folder because I can see them when using command.exe.

Advice please


A:Making All Files Visible In Downloaded Program File

It may be better to get the folder out from under the Windows folder. I have been downloading to C:\download since Win9x and it's worked well.

4 more replies
Answer Match 78.54%

O.S. Windows 7 professional.
Preferred search engine is Firefox using a google toolbar.
I have recently downloaded a number of videos which I need to conver into MPEG format to enable and old friend to view on his TV through a CD/DVD player.
The original meduim is You Tube which I downloaded through Fastest tube in using FLV format.
The folders are lodged in my downloads library where I have been unable to open them and I have no idea where the have been located.
I would be gratful if somone can assit me.

A:Unable to open downloaded video files from download library.

Google "convert FLV to MPEG" without the quotation marks.
You should find a free converter at cnet in the first entry. 
Don't forget to watch the install carefully to UNcheck the install of any "extras".

2 more replies
Answer Match 78.54%

I am a novice but am assuming I have or had a bug that altered my hard drive.  I ran AVG and and vaulted anything suggested I also cleared all cookies and cleaned the recycle bin.  Everything seems to be running fine now EXCEPT that anything I try to download or run seems to be disappearing. 
I regularly download zip files with pictures for work via YouSentIt.  Now when I download I get the usual dialog box, pick where I want the file to download and it looks like it completes the process.  Then I open my picture file and the download is not there.
Please don't suggest I download a file...because I can't! I've tried so many forums that give links to download and nothing happens.  I even tried in safe mode and still unable to do anything!
Please HELP! I dont know what to do next.
Thank you!

A:Download problems-Unable to open or run downloaded files-IE or Chrome

Welcome aboard
Please download Farbar Service Scanner Download Link and run it on the computer with the issue.
NOTE. Use another working computer to download the above tool and transfer it to THIS computer using USB flash drive.
Make sure the following options are checked:
Internet Services
Windows Firewall
System Restore
Security Center/Action Center
Windows Update
Windows Defender
Other Services

Press "Scan".
It will create a log (FSS.txt) in the same directory the tool is run.
Please copy and paste the log to your reply.

5 more replies
Answer Match 78.54%

I'm running XP SP2.

I have a external USB HD that I use to store music files on. Just recently I noticed that I'm unable to view some files in one particular folder. It seems that all files from F to Z are gone. I redownloaded the MP3's and when I moved them into the folder I got a message saying a file with the same name already exists. All other folders on the drive are fine. I checked the Folder Options and everything looked good. A google search turned up empty.

Any suggestions?

A:Unable to view some files

I just realized that if I type in the full path of a folder I can get to it... yet it doesn't appear if I browse to it. Am I going crazy?

6 more replies
Answer Match 78.54%

WHen I download jpg pictures from newsgroups, I used to be able to view in a little preview window. Now, I can't view any jpg picture, I can see the bar where it downloads, but can't view picture. Do I have a setting wrong. I am on XP PRO, with IE 6.0

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Answer Match 78.54%

I have a client who is having a problem with his 2 remaining XP systems. It's an auto repair shop and they use an online site to view schematics for vehicles, wiring, etc. These schematics are all in PDF format.
Many of them are viewable with no problem, but many are no longer viewable on the XP systems when using IE8. When you click the link on the page, for a minute fraction of a second you see the diagram flash in the window frame and then it goes blank. If you
use another browser such as Firefox all the PDFs view just fine. But this client doesn't like change (hence the XP systems still in use) and doesn't want another browser but wants to keep using IE.
I have uninstalled Adobe Reader and reinstalled it, installed FoxIt Reader, reset IE several times, made sure all cache was cleared out. Nothing helps. So it appears that the problem is specific to IE8 since Firefox can display the PDFs fine on those same
XP systems. I've also tried changing preference settings in Adobe Reader security and internet sections but they didn't help.
When you login to the website it flashes a message about "checking your browser" but doesn't give any errors as if the checks were passed.
So I'm checking here to see if someone might have an idea of something I may have missed. I believe that there must be some incompatibility at that site with IE8 that isn't detected, but I don't want to assume that if there is something else that can be
done. I'd love for him to just use Fir... Read more

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Answer Match 78.12%

I understand the process of how to remove downloaded Active X controls using the Disk Cleanup Utility.

My question is, exactly how many versions of the same Active X control do I need to keep?

For example, I have 3 Java Runtime Environment 1.6.0 controls showing in the list.
Two of them were installed on 07-28-2010 and are both for updates. They appear to be the same kind of control as each other.

The third is called "Classic Java plug in for Netscape and ..?' which I don't know where that came from....if it was an option in an update, I didn't choose it. I wouldn't choose that because I don't have/use Netscape. It was installed on 2-2-2011.

Can I remove the classic plug in for Netscape and one of the other update controls?

p.s.....I am utilizing your suggestion page about "Slow Computers/browser ..check here first". this is where my question originates from. I run XP Professional Service Pack 3.

A:Using Disk Cleanup Utility to remove Downloaded Program Files -Question

In order to remove older Java Installations we recommed this: JavaRA it remove all older versions of Java.

2 more replies
Answer Match 78.12%

i m using vista home premium 32 sp2..
Machine! Hp Dv6 Core 2 duo 2.10GHZ -3 GB RAM- 512MB AtI Gaming card....
i have got 2 major problems now !!!!
1) in Windows/downloaded program files i have got a file which is damaged and when i right clicked on it. only Properties occurs! and that thing i basically got from IE's(Version 8) Tools>Options under the heading of browsing setting> and View Objects...

2)i don;t know what is the problem with my IE8 whenever i open Hp's website it wouldnt opened and for other websites it words but for a very few minutes. but after that i get the error that the webpage can't be displayed---- but In google Chrome it works gr8 ..

A:[VISTA-32HOME-Premium]windows\downloaded program files and other Problems

Originally Posted by amar4ever

i m using vista home premium 32 sp2..
Machine! Hp Dv6 Core 2 duo 2.10GHZ -3 GB RAM- 512MB AtI Gaming card....
i have got 2 major problems now !!!!
1) in Windows/downloaded program files i have got a file which is damaged and when i right clicked on it. only Properties occurs! and that thing i basically got from IE's(Version 8) Tools>Options under the heading of browsing setting> and View Objects...

2)i don;t know what is the problem with my IE8 whenever i open Hp's website it wouldnt opened and for other websites it words but for a very few minutes. but after that i get the error that the webpage can't be displayed---- but In google Chrome it works gr8 ..

Hello amar4ever;

Please have a look at this link and see if can help you remove the damaged file:

Cannot Rename or Move a File or Folder in Vista Fix

If not there are some other steps we can take.


4 more replies
Answer Match 78.12%

So the other day I was doing a bit of cleaning and I must have deleted the program to use PDF files (its made my adobe).

Now I need to view them but I cant remember what the name of it is... Is it free to download from the Adobe website? And whats the name of it?

Thanks, guess I got too "Delete happy"

A:Program to view PDF files.(RESOLVED)

Adobe Acrobat Reader ... And, yes, it is free.

2 more replies
Answer Match 78.12%

Does anybody know of a program, other than MS Publisher itself, to view the xxx.PUB files it creates?

Failing that, does anyone have an URL for a trial-version of MS Publisher 2002, not the CD for 2003?

A:Any other program to view MS Publisher .PUB files?

Is there any reason why nobody even looks at this post?

10 more replies
Answer Match 78.12%

Now that I finally got the network running when i try to access some programs like program files it will not let me others are okay, how do i unlock these. I enabled drive C sharing options (hand under drive) but no access to these files. Any Thoughts RayW

A:Can't view program files over network

16 more replies
Answer Match 77.7%

I reloaded my pc recently. Everything is running smoothly except for one problem. I am unable to view any hidden folders. When I change the view in the folders options to see hidden files , nothing happens. When I click on apply and go back to view the files I am still not able to view the files. If I then open the folder options again it is still clicked on " do not show hidden files or folders".
It seems I am unable to change this even though I am logged in as Administrator. There is only one account on the pc.

A:Unable to view hidden files

11 more replies
Answer Match 77.7%

I am using Picture Motion Browser Version 2.0.04 installed with Sony Vegas Studio HD Platinum, running on Windows 7. When I import video files from my Sony Handycam HDR-UX3E they are not viewable in the PMB browser. All I see for each file is an empty box outline with a sort of jagged lightning symbol in the centre. HELP!

A:PMB - Unable to view video files

You most likely need to update your version of PMB - it is up to at least v5 as far as I can see - your video files may not be able to be read by your older version.
This Sony site has the newer version that is supported by Windows 7 - try downloading and installing it.

2 more replies
Answer Match 77.7%

I did not knw whr else to post this thread as thr was no forum for internet related issues ... Pls Pls Pls help me out here ...

I had posted my problems in the hijackthis section and all my comp related issues got completely resolved ... thanks a ton for that ...

hwever i am not able to view some images in my computer ... some of the attchments or geetings in the mail are not visible n thrs a red cross on the top left hand side ... same goes wd some vdos .. i get a msg sayin the security sys on ur comp doesnt allow u to view this ... i dont knw wot security systems to change in order to enable viewing those pics n vdos .. and here i am not talking abt any junk vdos or jpg images ...

eg i am not able to view the vdos on and not able to view any greetings from ..

i hv no clue abt d security settings that needs to b changed ... pls pls pls help me out here ...

PS - lemme knw if i need to post this somewhr else ...

A:unable to view vdos n jpg files or greetings ..

bump ...

19 more replies
Answer Match 77.7%

i m unable to view the files saved with starting letter 'Q' ... ehn i search for the smae i am not able to locate it .. hwever whn i try to save the file again with the same name i get the following message 'file already exists'.. this is driving me nuts ... plsssssssss help..... i am facing this problem only for the past one week and never ever faced this b4 ....

A:unable to view some files..plss help

did you try this yet?

3 more replies
Answer Match 77.7%

A few months ago, I deliberately unchecked "View Hidden Files and Folders", so my hidden things couldn't be seen by anyone. I just decided to go through all my hidden files and delete a bunch, so I could have more space on my computer. But when I went under the "tools" tab in Windows Explorer, the "Folder Options" button isn't present! The only three that are there are "Map network drive", "Disconnect Network Drive", and "Synchronize". No "Folder Options".
Help, please? Thanks!

A:Unable to View Hidden Files

Show Hidden Files and Folders in Windows XP:Click Start and select My ComputerClick the Tools item from the menu at the top of the window (if you don't see Tools press the Alt key on your keyboard and it will appear)Select Folder Options Click the View tab and make sure Show hidden files and folders is selected under Hidden files and foldersNext, uncheck the box next to Hide protected operating system files (Recommended)Then, uncheck the box next to Hide extensions for known filetypesClick Apply then click OKReset Hidden Files and Folders in Windows XP:Click Start and select My ComputerClick the Tools item from the menu at the top of the window (if you don't see Tools press the Alt key on your keyboard and it will appear)Select Folder Options Click the View tab and make sure Do not show hidden files and folders is selected under Hidden files and foldersNext, check the box next to Hide protected operating system files (Recommended)Then, check the box next to Hide extensions for known filetypesClick Apply then click OK

1 more replies
Answer Match 77.7%

There is a super long story to why I am hooking up my HD through USB to view the log files but it ends with my computer not booting at all.

What I am trying to do is view the log files from my other HD through a USB hook up. I found the files here:


But when I use the Event Viewer to open them I receive this message:

Unable to complete the operation on "Log Name".
The event log file is corrupted.

So, I even downloaded Event Log Explorer to see if I could open them and it does "open the file" but shows no contents BUT there is definitely contents because you can open the file as .txt and view the encryption.

I'm desperate to know what is in the log files because I have literally troubleshot every piece of hardware on my rig with the same result even though the hardware is working properly.

Any help on how to open these files would be appreciated I would even be willing to post them or send them for anyone who thinks they might have some software that could do it.

Thank you for your time,

A:Unable to View Event Log Files

You cannot run...system files from one Windows install...from a differnt install of Windows.

Event log is a system function.


3 more replies
Answer Match 77.7%

hi...let me introduce myself,, im tony,, abit of a newbie @ this game but not a dimwit lol or incompetent js stressed wi a problem i am unable to resolve... i have downloaded a few pograms but am unable to see some unzipped files.. mainlt RAT's..i have disabled my av (nod32) also stopped it in running processes but am still unable to see the file,, it is mainly the serverbuilder.exe files that im unable to see.... most will not show up at all in the selected unzipped folder...excepttxt files... although i know it has downloaded as winrar shows it amongst the rest. am i missing a setting somewhere?? i am running xppro sp2,,, plz help coz im frying my brain over it,, most appriciated,, thanks in advance //tony//

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Answer Match 77.7%

I formatted the hard drive and installed Windows XP Home Edition. All hardware appears to be operating. I have a DVD and a CDRWinstalled. The CDRW operates to the point of spinning the disc and ejects however, after placing a disc in the drive it wants to autoplay but nothing opens and/or I cannot view any of the files. The disc does work on the DVD. Is there a setting I need to adjust? I replaced the CDRW when I had the same problem with the first change.

A:Unable to view files on CDRW

6 more replies
Answer Match 77.7%

this is the problem that i am facing oflate ... some of my files are not visible .. this happens with the new files that i try to save ... the already existing ones are visible ... whenever i save any new file (fotos, songs, word doc) in a new folder and when i open the folder it is empty .... however when i type the whole file name it opens ... some times after some days the files become visible ... this happens even when i select 'view all hidden and system files' ... pls help ... below is my hijack this log file ...

Logfile of HijackThis v1.99.1
Scan saved at 6:33:16 PM, on 11/27/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.5730.0011)

Running processes:
C:\Program Files\Windows Defender\MsMpEng.exe
C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Java\jre1.5.0_03\bin\jusched.exe
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe
C:\Program Files\Java\jre1.5.... Read more

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Answer Match 77.7%

Respected Sir,

I am using Office 2013 Professional Plus and Adobe Reader IX with Windows 7 Ultimate 32 bits.But files is written in other indian languages are not displayed in office and adobe reader.What should I do to view and edit the files written in other indian languages.Kindly provide me suitable solution as soon as possible.

A:Unable to View Files in Other Languages

Check if the programs provide any language settings or installable language packs.

2 more replies
Answer Match 77.7%

Hi there, I have a Dell inspiron 1525 laptop with Windows Vista Basic and a really strange occurance happened to me while I was saving a document from Mirocsoft Office Word. When I when to go save it there was no text box to rename it or choose the file format. Then I went to open up Explorer and there was no directory only the the C: drive, CD drive, and other drives but when you click to explore them theres nothing inside! It wasn't deleated or anything because the hard drive still showed memory was used. Even when I opened up Control Panel there was nothing there! Just a window with nothing in it.

But after restarting it, it was perfectly fine...
then happend again a week later. Restarted it. and it was fine.

I don't know if I have a virus, or something. I did scan it for viruses but nothing came up.
I recently had the "blue-screen-of-death" happen I'm not sure if that has any relevence though.

I would really apprecitate it if someone could tell me what the problem was, and if my files are at risk.
If not, then would replacing the hard drive work?

Please bare with me with technical infromation, I'm not too bright with computers.

A:Unable to view files and sub folders

Try the System File Checker - it fixes damaged system files:

1 more replies
Answer Match 76.86%

I just added a third XP Pro computer (PC3) to my LAN. Remote Access is working well on all pcís.

My problem is that Iím unable to view any files on PC3 even though Iíve enabled sharing on C: drive. When I go to My Network Places and try to add a network place for PC3, Iím able to view the pc name and itís c drive but not itís contents. Itís telling that I might not have permissions to view these files!!

When I look at my network connections, I see something I donít see on my other pcís. In addition to my LAN connection, I have an ICS service. I can remove this service (add/remove programs) but it always returns when I go through the network setup wizard.

Iím not a network wizard but I do have some knowledge in this area. Greatly appreciate any suggestions because Iím totally stomped at this point.

A:Solved: Unable to view files on new LAN computer

7 more replies
Answer Match 76.86%

Did I change a setting?

I was able to view and delete (at will) temp internet cookies (My computer > Local Disk (C > windows > temp). I would then see the cookies > alt - a - delete. Was able to do this 1x per wk.

Now when I open temp there are files: Cookies/history/temp files. (these may have been there before) When I open any of these files I now get "index.dat file", click on that and I get notepad showing this: client urcache MMF ver 5.2 @ (and something that looks like an E about 15 spaces away from the @. But no cookies are showing.

I feel I probably changed something that may have caused this but have no idea what. Any suggestions????

A:Unable to view temp internet files

Still having this problem. Any idea why I'm seeing "index.dat file" in cookies and temp internet folders instead of the list that I used to always see.

I'm able to delete cookies and files in "internet options" still. I just used to do the other as an extra step sometimes - no I can't and I can't figure out why.

1 more replies
Answer Match 76.86%

I deleted a fairly large amount of files to my recycle bin. After I restored them I found that they weren't in the folders they were in originally. I searched for them and found them but am unable to access them. When I try to open file location a message pops up saying that 'the file location refers to a location that is unavailable. It could be on a hard drive on this computer or on a network. If it cannot be located it might have moved to a different location'
Does anyone know how I may be able to find the location of these files?

A:Unable to view files restored from recycle bin

11 more replies
Answer Match 76.86%


Iam unable to view the hidden files and folder even though if i select the show hidden files and folder.

Kindly advice me problem in my system or virus give me solution.


A:Unable to View Hidden files and Folder

hello & welcome to TSF ,

do this first

do you have a Windows Xp cd, not the restore cd's that come with some systems, the cd will have the Windows logo & 3D hollowgram/image on it

if you do not maybe you can barrow one from a friend/family member/co-worker as long as it is the same version that is on your system

if you have (Windows XP Home Ed. sp2 ) then the cd will have to be that / if you have a cd with (Windows XP Home Ed. )you will have to slipstream (SP2 ) onto a disk that you create

this also applies to (Windows XP Professsional )

now if you do have the Windows XP cd with sp2 please follow these steps


performing a (sfc) system file checker

It is a scan that checks the core files & dlls of the (os) operating system and replaces them if they are corrupt or missing with the correct original version


#1 then select (run) , then press enter
a window will open
#2 type in ( cmd ) then press enter
another window will open
#3 type in ( sfc )then press enter
another window will open
#4 type in (sfc /purgecache) then enter / your pc will work like crazy / this helps in rebuiding the cache file (notice the space between (sfc & /)
#5 type in (sfc /scannow ) then press enter ( notice the space between the (sfc & / )

now a scan will start , have your (Windows XP software disk ready ) your pc may ask ... Read more

1 more replies
Answer Match 76.86%

We do the support for our company's network, one of our users has a problem in that when i try to show the hidden files the option to view hidden files is not available, how can i solve this problem
User has windows XP pro with service pack 2
Please assist if at all possible


A:[SOLVED] Unable to view Hidden files

sorry bro i suspect your computer have virus. Since I meet this problem before on my client computer. It is virus problem.But I didnt have other solution just formatted it.

9 more replies
Answer Match 76.86%


I am using Windows xp pro (sp2). I am unable to view hidden folders.I even checked show all hidden folders under tools and also i did CheckedValue 1 in registry(hkey_local_user/..../hidden/showall).but problem is when I restart or come out of registry it again reverts back to 0.

In one particular post I had seen punol saying that he has get rid of this problem.. If punol you are reading this kindly help me out as I have my important files hidden


A:Unable to view hidden files and folders

Do a search in the folder and when its complete click "no refine search by showing hidden folders".

9 more replies
Answer Match 76.86%

I have Adobe Reader 8.1.2 installed on my machine. I am running Vista Ultimate. When I try to open a PDF from IE 7.0 I get the following message: "Adobe Reader is not installed. Download and install Adobe Reader and try again." I have the product installed. In fact when I click on a PDF file directly (not through IE) the association is found and the PDF is displayed in the reader.

Anyone run into this? Do you know of a fix?

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Answer Match 76.86%

Running XP PRO. When I send files to the Recycle bin and then double click on the Desktop Icon to view them there is nothing there. However, if I click on 'file' it will ask me if I wish to delete 'all of the (23) items'? Clicking 'yes' will empty the bin. Problem is I am unable to see what I am deleting. Have tried the 'Property Tab' and have the first six items checked in 'view details'.
Visited MS/Support and checked out Q136517, no luck here either. For the life of me I do not remember when I first noticed this phenomena....I use NAV2K current and UTD scanned yesterday no virus present. Use AdAware twice weekly always find hits here and delete 'em...also use SurfSecret continuously and it dumps my 'cookies' everytime my Browser closes.
It sure does beat the bejeepers outa me for sure.Other than this my eMachine D2266 runs just great, no other problems or slowdowns etc. It's another MS Windows mystery......
Any ideas? Thanks

A:[Resolved] Unable to view files sent to Recycle bin in XP PRO?

12 more replies
Answer Match 76.86%

I received this muli-media cd and I am unable to view the mulit-media files on the cd. This is a original (not a copied cd) multimedia cd. I did some re-search and found this about the cd.
The big problem is that this CD-ROM was released in 1996, and due to some idiocy (Microsoft suddenly changed all their Windows95 multimedia drivers the day this CD came out) it takes a skilled user or a few tricks to access this CD-ROM part at all. If you're tryin to do so, I recommend to use the software "ISO-Buster" that is able to 1) access the CD-ROM content, copy the files to your computers HD and there you go. Difficult, but worth the try
I am not able to see the muli-media files when I open the cd in disc drive and look at the folder. I tried and sucessfully download this ISO Buster software. Using this software I am able to see the files. However the software will not copy the files to the hardrive.
Does anyone have suggestions of software that will do this for me.

A:Unable to view .mov and .aif files on multi-media cd

7 more replies
Answer Match 76.86%


hoticed that i could view hidden files or folders. i noticed something called f.exe when inserting a usb that i recently used on this pc. guessing that s related. on xp pc at the mo. saw that if in command prompt was able to find f.exe and autorun.inf when removed the attributes for them. below is the log:

Logfile of HijackThis v1.99.1
Scan saved at 16:25:02, on 26/03/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\Program Files\Network Associates\Alert Manager\amgrsrvc.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
C:\Program Files\Network Associates\Common Framework\FrameworkService.exe
C:\Program Files\Network Associates\VirusScan\Mcshield.exe
C:\Program Files\Network Associates\VirusScan\VsTskMgr.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Analog Devices\SoundMAX\spkrmon.exe
C:\Program Files\Exchsrvr\bin\exmgmt.exe
... Read more

A:help..unable to view hidden files/folders

...doing a system restore to before i noticed the problem...would that solve my problem?

2 more replies
Answer Match 76.86%

I've attempted to press F11, nothing happens. I went to goggle to try to find out why I have no menu bar and to get on. I even tried to attempt to reinstall ie8. It said I already had it running. I don't know what to do to get the menu bar back. Please help

A:Solved: unable to get menu bar (files, view, etc)

Open IE select Tools>Tool Bar: make sure Menu is checked.

2 more replies
Answer Match 76.86%

Hi there

Would really appreciate some help with this as it's driving me mad! A friend of mine new to computers recently managed to get the annoying Spyaxe virus on his computer. I got it off ok for him using various programs such as ad-aware etc. and everything is all back to normal and running fine.

Now (a week later) there is the problem that the internet is all running fine however he is unable to connect to certain sites/servers. I cannot work out what is wrong as it views all sites fine but when I click on a specific link, for example to download a PDF file a new screen opens up but just remains blank with the hourglass timer showing. If I click stop on the browser, the adddress it is trying to connect to shows in the address bar and then if you hit the enter key it goes to the address perfectly and the PDF file can be seen immediately.

Also, when you go to a radio station website and click to listen the same happens and a new blank screen opens but no connection to the audio is made. I cannot do the same here as with the PDF files as the screen disappears.

All the relevant software is installed to hear radio and it all worked perfectly until when I removed the adware I think. Is it something to do with the security settings? Have checked them and cannot see anything wrong or any reason to block these kind of files. It seems the computer has a problem with redirects to certain sources on the internet.

Would really appreciate some help on this

More replies
Answer Match 76.86%

Hi there,

I had recovered jpeg and 3gp files from a folder that was accidentally deleted, but not able to view or play, below is the message i get when tried to view jpeg it says "No preview available" and when i try 3gp files it says

F:\AndroidPhone\\1 FAT32\DCIM\Camera\VID_20130830_094930.3gp::Output
SHN to Wave Filter::XForm Out

Media Type 0:
Audio: 0x0000 0Hz 0ch

majortype: MEDIATYPE_Audio {73647561-0000-0010-8000-00AA00389B71}
subtype: MEDIASUBTYPE_PCM {00000001-0000-0010-8000-00AA00389B71}
formattype: FORMAT_WaveFormatEx {05589F81-C356-11CE-BF01-00AA0055595A}
bFixedSizeSamples: 1
bTemporalCompression: 0
lSampleSize: 1
cbFormat: 18

wFormatTag: 0x0000
nChannels: 0
nSamplesPerSec: 0
nAvgBytesPerSec: 0
nBlockAlign: 0
wBitsPerSample: 0
cbSize: 0 (extra bytes)

0000: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................
0010: 00 00


please help.


A:Unable to view recovered jpeg and 3gp files

Closing duplicate thread. Please only start one thread per issue. You have another thread in the Android Phone section, continue there.

1 more replies
Answer Match 76.86%

i've read afew threads regarding the same problem but i still cant seem to solve mine.

it all started when my laptop was infected with trojan and has since been removed. but everytime i click view hidden files & folders, it will revert back to "do not show".

what should / can i do in order to able to view my hidden files?


A:unable to view hidden files & folder


Are you sure you throroughly cleaned the laptop ? , I would follow the advice given in the security section by Howard Hopkinso, and make sure, if you find anything then post a new thread in there and Howard will no doubt help you out.


2 more replies
Answer Match 76.86%

I have ME for my OS and Windows Media Player as my default player. I also have Real Player and QuikTime. When viewing my local newspaper site I am unable to view any video stories. I receive no message, no window, it just does nothing. At work, I can view these video stories. I've fumbled through my settings but cannot find anything to change. Of course, I also don't know what I"m looking for either. Does anyone have any suggestions?

Thanks so much,

A:unable to view video files on some sites

Some of those sites require activeX to be enabled. Check your browser > Tools > Internet Options > Security > 'Custom Level' and make sure you have activeX enabled or 'prompt'.

If you are running a firewall, there may be a setting there as well. Usually found in Privacy settings.

1 more replies
Answer Match 76.02%

Hello everyone. I know there's probably been posts similar to mine, but I have not learned all I wanted from previous posts. Recently, my hard drive gave out on my XP computer. The issue seems to be that it will not be read as a master drive, but will run fine as a slave on my other XP computer. That being said, I can view the general program files, ect. on the drive when viewed with Explorer in my Computer, but cannot access my pictures and music and such. As mentioned in similar post, the same amount of usage is being reported, but not all of that data is viewable or present. How can I access my pictures and music? (I understand from other posts that it might have something to do with it being password protected if my previous computer installation of XP was password protected?)

A:Unable to view administrator files on slave drive

User Permissions

Its more down to user permissions, you dont have permission to access it, Personally i would take the hard drive and slip it in a computer with windows 7, then reset the permissions to whicherever user i want ( this is done by right clicking the drive/folder and changeing under the permissions tab)

God luck

4 more replies
Answer Match 76.02%


We are having SharePoint 2013 environment in that we have couple of libraries with PDF files. While we are opening the PDF files from IE and Chrome we are seeing blank screen. Can you please tell us what are the settings/plug ins needed for IE to show PDF files
in browser.


More replies
Answer Match 76.02%

Even though i set it to "view hidden files etc" it automatically sets it back to default.

Any idea why? Virus maybe?

regards, S

A:[SOLVED] Unable to view hidden folders/files

just download RAVMON removal utility nd mcafee stinger ver 3.8.0......try it

13 more replies
Answer Match 76.02%

Hello, I have a Windows 7 Ultimate.

Recently I have been unable to change or even access some settings on my pc. I can't access user accounts- when I click on it, nothing happens. Same with other stuff like my screen saver and sounds. This is also happening when I click on the properties of a file. I right click on the file, click properties and nothing opens. This happens with all files (folders, pictures, documents...).

I have run several antivirus scans on the computer, opened it in Safe mode, done the sfc/scan too. Nothing has appeared to be wrong apart from the above.

A:Unable to access all pc settings and view properties of files

Quote: Originally Posted by chromer

Hello, I have a Windows 7 Ultimate.

Recently I have been unable to change or even access some settings on my pc. I can't access user accounts- when I click on it, nothing happens. Same with other stuff like my screen saver and sounds. This is also happening when I click on the properties of a file. I right click on the file, click properties and nothing opens. This happens with all files (folders, pictures, documents...).

I have run several antivirus scans on the computer, opened it in Safe mode, done the sfc/scan too. Nothing has appeared to be wrong apart from the above.

You should only have one anti-virus. More than one can cause them to conflict with each other.

1 more replies
Answer Match 76.02%

Hi - newbie question here. I've looked over the Internet for a solution, but although I go into Disk Management and right-click my Seaport external hard drive, the only options I get are "New Simple Volume," "Properties," and "Help." I'd like to assign a letter to it but I don't know how. Can you help? Thanks in advance!

A:Unable to view files on external hard drive

If those are your only options then something has happened to your drive and the partition has been wiped. Your only option is to create a new volume and start again. I would then run HD Tune and check to see if the drive is failing

5 more replies
Answer Match 76.02%

I have over a hundered .txt and JPG files that keep appearing in my search box on my computer that I no longer need. I have tried deleting them and/or dragging them to the recycle bin several times, yet they keep reappearing. The JPG files (photos) only give me an option to open, yet they will not open, and I receive no option to delete them either. I have spent hours on the internet searching to a possible solution to remove them permanently from my computer, with no luck. I am new to the forum, and apologize if I have posted my issue under the wrong category. Any assistance would be greatly appreciated.
Tech Support Guy System Info Utility version
OS Version: Microsoft Windows 7 Professional, Service Pack 1, 64 bit
Processor: Intel(R) Core(TM)2 CPU 6300 @ 1.86GHz, Intel64 Family 6 Model 15 Stepping 6
Processor Count: 2
RAM: 2037 Mb
Graphics Card: Intel(R) G965 Express Chipset Family, 384 Mb
Hard Drives: C: Total - 152625 MB, Free - 95925 MB;
Motherboard: Dell Inc., 0WG864
Antivirus: Microsoft Security Essentials, Updated and Enabled

A:Solved: Unable to delete or view .txt/JPG files off of my computer

16 more replies
Answer Match 76.02%

Sir I am having a folder on external usb harddisk of size 27.8GB which contains approximately 555000 jpeg files and 132000 folders.I am unable to see all my files in my folder and if I see the properties of this folder it is showing number of files as 440000 files and 25.6GB and when I tried to delete this folder it is showing number of files as 555000 ofsize 27.8GB.My external usb harddisk of size 1TB is formatted as ntfs of single partition.

Please help me how to solve this issue I mean I want to view all files in this folder.


A:unable to access my folder and view my files properly

Hello Rupesh, and welcome to Eight Forums.

As a test, see if using step 4 or 5 in OPTION ONE of the tutorial below to have hidden files show may help. If the files were set to be hidden somehow, then that may explain why you don't see them when they are actually there.

Hidden Files and Folders - Show or Hide - Windows 7 Help Forums
Hope this helps,

1 more replies
Answer Match 75.6%

I recently installed magix cleaning lab in order to do some some recording/editing. Somehow this has also become the default program when i click on a jpg file. How can I change it to view in another program?

A:Solved: How to change default program to view photo files

Folder Options > file types > (extension) > restore ..

Or Install Irfanview ...

3 more replies
Answer Match 75.18%

Ok.. let me see if I can explain this.

My network is setup like this: the DSL is connected to a router (routerA). This router (routerA) is connected to a WinXP system (system1) (pretty much running as a file server) and, through cat-5 cables, to two other routers (routerB and routerC). One of these routers (routerB) is connected to two iMacs and a WinXP system (system2). The other router (routerC) is connected to a WInXP system (system3) running as MediaCenterPC and, wirelessly, to a Win98 laptop (system4).

Ok, now I can view, access and edit any shared file on any of the WinXP systems. The problem comes in when you try to access or edit certain files (mainly RARs and PDFs) stored on the WinXP system3 from the Win98 laptop. From the laptop, I can see all of the shared files, but if I click on certain RAR or PDF files on system3, I get "cannot open" errors. And it doesn't happen on all of them. Some open just fine. And the ones that don't open, open just fine from any other system.

I hope that I have explained this ok. Any help will be great!

A:unable to view/edit certain files on win98-winXP network

7 more replies
Answer Match 74.34%

Subject: hotmail - webmail - unable to download and/or view files from home computer

Hello. Ok long story made short. I was going to download some files I sent myself from a school terminal, but when I got home I to open &/or download the file via webmail -, I get an error message. Also, I tried forwading the message, but the file got screwed up. Attached is the error message.

Can anybody help?

Error Message Typed Out. Note I removed the IP address:

"Internet Explorer cannot download Öail%2ecom&_lang=EN&country=US from 00.00.000.

Internet Explorer was not able to open this Internet site. The requested site is either unavailable or cannot be found. Please try again later."

Thank you all.

A:hotmail - webmail - unable to download and/or view files from home computer

6 more replies
Answer Match 72.24%

I followed the Prep Guide at step 6. Since I can not connect the ASUS Laptop to the internet, I downloaded the file on my clean computer and saved it onto a Flash drive and then copied it to the ASUS Laptop desktop. I double clicked on the Desktop icon, got a "User Account Control" window which said, "Do you want to allow the following program from an unknown publisher to make changes to this computer?" and I clicked yes, and it appeared to start for two seconds with the rotating blue arrow around the cursor; however, it never ran, loaded the option screen (DDS: Settings) nor produced the small balck screen. As a result, no DDS.txt or Attach.txt files were created.
Prior to this, I had tried to run Malwares as a com file and it failed also. In fact, I tried to run Malwares in all the cameleon forms and none ran.
The issue with the computer is that other than certain system tool exe files, like regedit, chkdsk, file manager, defrag, and the like, no other file can be opened. I even tried a flash drive boot start of Hitman Pro Kickstart and it would not run.
The computer is a ASUS G60vx, Win 7 64 bit OS.
Link, if I did it right, is:
Ed Sterling, He's my Savior also

A:Unable to open exe program files in Win 7

Greetings Ed and to BleepingComputer's Virus/Trojan/Spyware/Malware Removal forum.My name is Oh My! and I am here to help you! Now that we are "friends" please call me Gary.===================================================Ground Rules:First, I would like to inform you that most of us here at Bleeping Computer offer our expert assistance out of the goodness of our hearts. Please try to match our commitment to you with your patience toward us. If this was easy we would never have met. Please do not run any tools or take any steps other than those I will provide for you while we work on your computer together. I need to be certain about the state of your computer in order to provide appropriate and effective steps for you to take. Most often "well intentioned" (and usually panic driven!) independent efforts can make things much worse for both of us. If at any point you would prefer to take your own steps please let me know, I will not be offended. I would be happy to focus on the many others who are waiting in line for assistance.Please perform all steps in the order they are listed in each set of instructions. Some steps may be a bit complicated. If things are not clear, be sure to stop and let me know. We need to work on this together with confidence.Please copy and paste all logs into your post unless directed otherwise. Please do not re-run any programs I suggest. If you encounter problems simply stop and tell me about it.When you post your reply, use the button instead... Read more

48 more replies
Answer Match 72.24%

I am trying to fix my son's ASUS Win 7 64-bit laptop which will not open exe files for loaded programs (like word, virus checkers, firefox, etc.); it will open all Win 7 services exe programs (like regedit or chkdsk). I have fixed the registry root file with a registry script that I found on the internet in two or three places (and they were consistent). I checked the registry file and all the fixes are in place; however, I still can not open programs. I was wondering if any Win 7 geeks might know of what I was missing or could look at in the registry to make the exe files open. If you need any added info, let me know and I will provide it. Thanks in advance for any help.
Ed Sterling

A:Unable to open exe program files in Win 7

The laptop is infected. Please refrain from making any changes as I would request your topic to be moved for proper attention.

9 more replies
Answer Match 72.24%

I purchased Bit Defender Internet Security for my XP machine a few weeks back and began having issues with the firewall being disabled. Their tech support said to uninstall the software, and install it again. While doing the uninstall it threw an exception saying it encountered an issue, and died locking me out of my program files directory.

Is there any simple way to gain access to this directory? And yes I am setup as an administrator.

Also my wife is an admin and her profile has no problem accessing this directory.

A:Unable to access program files...

Hi there,

Belive the issue will be with security settings. Logon as your wife and go to windows file explorer. Right click the program files directory and click on properties, click on the security tab. Make sure that the administrators group has full acces along with the system account. Also check that users have read access. You may also have an account called power users, make sure they have read and write permissions.

Apply this then click on the advanced settings. On the permissions screen click "Replace permissions on all child objects....".

Click apply. If windows shows any errors with applying these setting you may need to click the owner tab in the advanced section and set the administrators account as the owner. Also click the tick box replace owner on subcontainers and objects. Then try the pirmissions part again.

Hope this helps


Gary Sparg

3 more replies
Answer Match 72.24%

Hi, I just tried downloading an exe file to the "Program Files" folder & was not able to in Win 8.1 pro. I get the attached message. I believe I was able to save files in this folder in win 7. I am the admin. Any clue why this happens? Thanks!

A:Unable to save in Program Files

Hello Zilla,

Even in Windows 7 you are not allowed to save directly to a system folder location from an external source (ex: internet, USB).

Instead, you must save to one of your user folders (ex: Desktop, Downloads...), then you (if administrator) will be able to copy/move the file into a system folder and approve to do so.

This is done for security purposes to prevent external sources from having access to system files and folders.

Hope this helps,

4 more replies
Answer Match 71.4%

I have been trying to delete a folder under c:\program files and keep getting an error message that says "Destination Folder Access Denied. You need permission to perform this action." I am the administrator and thought I wouldn't need permission but this particular file must have something set so I can't delete it. Can anyone help?

A:Unable to delete a folder under c:\program files

7 more replies
Answer Match 71.4%

I had a suite of programs that I wanted to uninstall. In Control Panel I chose to install the suite. There was an error. I tried to reinstall the software but still couldn't uninstall a dialog box opened and said the suite was already uninstalled. and offered to delete the entry. None of the programs worked so i assumed they were correct. Now I want to delete this suite from the programs directory but Win 7 complains that there is a file from the folder open somewhere. I made a clean boot and tried again. I looked in System processed under task manager but there is nothing there.

So, to make a long story short, I want to boot in Safe Mode and see if I can delete the folder. The problem is, I don't know how to get that choice! I rebooted and held down the F12 key but all I get is a selection of drives to boot from. I am running an Acer X3910, Win 7 Ultimate in 64bit mode.


A:Unable to delete a folder in Program Files x(86)

Try pressing F8. If that doesn't work, press F12 then select your main dard drive where your OS is insalled then with that drive highlighted press F8. that should give you a choice to go into safe mode.

4 more replies
Answer Match 70.98%

the C winnt folder is full of what look like temporary files. Some are very large. names like $NtUninstallKB821557$ take up almost 5 MB.

Can I eliminate all these $ files??


A:c winnt files

this is install information from your updates, 5 megs is not to large at atll.

2 more replies
Answer Match 70.98%

I had a few problems, which I hope have been resolved, but I still have two downloaded files which say they are damaged.

In XP using IE, Tools -> Internet Options -> Settings -> View Objects
the following files have the status "damaged:"

Async Downloader Class
cpbrkpie Control

A. Do I fix them? Delete them? Ignore this?
B. What is the likely cause of this? Virus? Worm? Spyware?

When attempting to load a second virus software, the following file was deleted from my Temp Internet Files: C:\Documents&Settings\my name\localSettings\temporary Internet Files\Content.IE5\ECJHRSQ9 motiveSB.exe
Was this something sinister? It seems to have fixed everything except my mouse (2 of the 5 buttons don't operate as programmed and I'm having no luck finding new drivers for it).

Thanks in advance for any suggestions.

A:Downloaded Program Files say "damaged"

I have been told that cpbrkpie is a virus. I tried to remove it, but my wireless optical mouse doesn't work in safe mode for some reason.
Also, my wireless router is giving me grief and I had to bypass it to get online.
Anyone have some input?

1 more replies
Answer Match 70.56%

Hello. Recently my father downloaded a Windows update thing that included the newest version of Windows Media Player, and since then I have had trouble getting my preferred media player to work with files. I can still open up it up and select a file, but it is impossible to add it to the "Open with" list, which is annoying. No error messages pop up or anything, but when I go to Browse in the "Open with" window and select the program, it just reverts to the (unchanged) "Open with" window. Thanks in advance.

A:Unable to select a specific program to open files.

Goto My Computer > Folder Options, and click the File Types tab. Find the file extension of the video you're trying to play (avi, mpeg, etc) and click Change.

From there you can select your preferred media player from the program list, or click browse and navigate to the exe of the media player.

Hope that helps.

1 more replies
Answer Match 70.56%

I don't know how this happened, but it's terribly annoying. Everytime I open an application where I have to browse for a file to upload, it opens for 2 seconds and then closes the program completely. For instance, I tried to browse a file in my videos to upload a onto windows movie maker, and it completely closed windows movie maker and the my videos folder. I ran AVG Anti Virus, Malwarebytes, and nothing. I also tried to do a system restore, but I can't because I can't go back on the calendar to find a later date that my computer was restored. I'm so frustrated and I'm ready to throw my laptop out of the window. I think this started when I tried to download a dvd to avi converter called vidomi. Everything was fine until I downloaded and ran this. I deleted vidomi from my computer though.

Please help me!

Thank you!

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 4:08:02 PM, on 10/19/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16705)
Boot mode: Normal

Running processes:
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Fi... Read more

A:Unable to browse files to upload because it closes program

Hello -

I'm uncertain that any malware removal will address the issues you're describing. It may well be that justpassingby's recommendation of reinstall is still the path you'll end upon; however, I do see signs of an infection which warrants investigating.

I need a bit more information, please.

Download RSIT by random/random and save it to your desktop.
Double click RSIT.exe to start the tool and click Continue at the disclaimer.
When the scan completes it will open a log named log.txt maximized, and a log named info.txt minimized.
Copy (Ctrl+A then Ctrl+C) and paste (Ctrl+V) the contents of log.txt here.
Please attach info.txt to your post.
To attach a file to a new post, simplyClick the[Manage Attachments] button under Additional Options > Attach Files on the post composition page, and
copy and paste the following into the "Upload File from your Computer" box:C:\rsit\info.txt

Click Upload.


5 more replies
Answer Match 70.56%

I have not been successful to delete 3 files in 3 separate folders from C drive and same on the D drive..2 physical hard drives on a Toshiba laptop using win vista home prm.
I believe that all malware has been cleaned..and the 2many security programs are all reporting me clean. Though I never did experience any of the symptoms of any these malware.
I dropped Norton IS 2010 and now have PC Tools Spyware Doctor, AdWare free, SUPERAntiSpyware free, Malwarebytes' Anti-Malware free, plus other stuff such as uninstallers process explorers.

The 6 files in 6 folders on 2 physical hard drives all say the same thing. A reference to a a program from RegRun long ago uninstalled but now from several weeks ago I have these files and folders showed up. On C:\ there is Autorun.inf,Comment.htt and Desktop.ini And inside there is this 1 file <lpt3> that in the properties box says <Drive_is Protected_against_flash_virus_by RegRun file. Same on D:\ Of course I went googled it. At there answer was to reinstall their program and I kind of shy to do so. I not even sure why regrun still on my computer after all this time. Though I remember that the program was operating at a lower level looking for Rootkits. ?? Could RegRun still be in the Boot Up ?? Or maybe I am infected in the Boot Up ?? I uninstalled RegRun 1 year ago. And if I am remembering correct I did something wrong using RegRun's program and ruined My OS and had to use the restore disk or did I re... Read more

A:unable to delete files left from program uninstall

Try this: Norton Removal Tool to verify that Norton is completely removed.Have you ran any anti-malware scans?

1 more replies
Answer Match 70.56%

Recently I automatically updated windows, and I must have downloaded an update which blocks some files. I am unable to view or open any picture file (jpeg, png.) Right Click --> Properties states "This file came from another computer and might be blocked to help protect this computer."

I click unblock and I still can't view it.
I tried gpedit.msc, but I have home edition so it isn't installed.

So far I have only noticed picture files, but others may be blocked too.

A:Picture files security - unable to open in any program

This feature was added in Service Pack 2. To unblock a file which was downloaded from another computer do the following:1. Right-click on the file in question.2. Click Properties from the context menu3. In the box that appears, click the Unblock button4. Click OKGeek information:Windows XP SP2 and higher marks files downloaded from another computer with an NTFS named ADS called Zone Identifier. Any file containing this data stream will be blocked. There are several ways to strip a file of this stream. One is mentioned above. Another is to copy the file in question to a drive formatted in another filesystem (FAT32, for example) and then copy it back again. Windows strips out ADS's when copying files to other filesystems that don't support ADS's. Yet another method is to use an ADS editing program to manuall delete the stream.

2 more replies
Answer Match 70.56%

Hi can anyone help. I've had a few freezes on my pc once while playing games and a few times while surfing the web, so i decided to scan my pc. I ran the sfc /scannow cmd program and received the message "Windows resource protection found corrupt files but was unable to repair them." I saw a thread on this before but my CBS file is way different. Can someone help?
My CBS.log is attached

A:Ran cmd program SFC /scannow found corrupt files but was unable to fix

Try this - it might fix your files: Repair Install

6 more replies
Answer Match 70.56%

I installed a program(Kapi_Monopoly- Monopoly Here and Now to be specific). I then uninstalled it after I decided I did not want it. Well after I uninstalled it, the folder remained. When I right clicked and clicked on delete, a normal windows box popped up and siad that it is no longer there even though I see it right there under program files. The same program is showing under programs from the start bar. When I try to right click and delete it there, there is no option to delete it. It opens to empty. Any help would be greatly aqppreciated. I have tried to unlock it but it didn't work. I do not remember how I did it and will try it again if someone thinks it may work and can tell me what to try.


A:Solved: Unable to delete folder in program files

14 more replies