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Blue screen of death, boot problems, black screen startup

Q: Blue screen of death, boot problems, black screen startup


Just today, I turned on my computer and got the blue screen of death, so I restarted my PC. Then a black screen came up saying "Windows could not start beacuse the following file is missing or corrupt : \windows\system32\config\system."

You can attempt to repair this file by putting the winxp cd in etc...

Now when i turn on my computer there is just a black screen showing, with nothing at all on it.

Any ideas anyone?

Thanks very much for your help.

A: Blue screen of death, boot problems, black screen startup

It's a nasty error that requires some persistance and resourcefullness to overcome without a clean install.

If you have a Windows CD or have the recovery console installed, you might want to have a go at these directions.;EN-US;307545

Forum example of a successful recovery here:

3 more replies
Answer Match 85.8%

Hi, thanks for checking my question. I haven't found an answer to my particular situation:

Dell xps m1430 laptop w/vista (32).

It all started with a blue screen w/scrolling text after the fated restart. The blue screen text said "if this is the first time you've seen this message..." and then comp restarted, again showing the blue screen, then restarted into windows repair mode, after repair mode tried to fix the problem comp restarted, then the screen went black / blank right after the little windows loading animation (where the bar keeps moving from left to right and there's a small windows logo).
It all happened fast, so there may have been steps I forgot, but that's the jist of it.

Now screen always goes black / blank during startup after the windows loading animation, so I can't start windows in normal mode.
I can start in safe mode if I manually force shutdown by holding the power button, so I'm not imploding with fear... ok I am.

Possible causes:
1. This occured right after installing 11 vista updates (that restart was when I saw the blue screen)

2. Also occured the restart after running a patch called "Vista TCP/IP and UAC AutoPatch 6.0" I downloaded it from softpedia, the developer was listed as defcon, and their website listed was, but the site is down(I found this out after the problem occured). The patch had lots of positive reviews, and lots of people on other sites also suggest using it to re... Read more

A:Solved: Black screen of death at startup, all began with a blue screen

7 more replies
Answer Match 108.36%

So I fixed the black screen of death, by unselected a few startup programs(cyberlink services) and disabled UAC as well. I am now able to view all my files, but everything looks like windows 98(I tried to change the theme, but i can't find any now). I can't do a bunch of things(log onto my wireless).

I was wondering how I can fix this, I was thinking of repairing vista startup, unless there is something easier?

When I run msconfig-> services, i hardly have any services(i have 2, compared to about 25 before. I have 0 when i click hide all microsoft programs) which is weird because I only stopped two.

Any help would be very excellent.

edit: it actually looks like its running in safe mode(without the safe mode text on each corner), but i have selected normal start up.

A:Startup problems after fixing Black Screen of death

Hello sp00ks222 welcome to TSF

It sounds as if you selected 'Selective Startup' which allows only the very basic drivers to startup.

Try this

1. Select 'Start' and type 'MSConfig', Press enter

2. The panel should open on the 'General' tab, Select the check box next to 'Normal Startup'

3. Select the 'Boot' tab and make sure nothing is checked in this tab

4. Select 'Apply' and then 'Exit With Restart'

5. Once the machine is rebooted you should be good to go :)

You may have to go into the startup tab later and add on programs you want to start at boot.



1 more replies
Answer Match 107.1%

I had my first blue screen of death a few hours ago while playing counter-strike go. I have no idea what caused it and I'm worried about my pc. Every now and then my display will go black, I'm not sure why that is. Even during games it will happen. That happens after my pc has been on for a while, at least 8 hours. I haven't cleaned it in months, and I've had it for nearly 2 and a half years.

Haven't installed anything at all today. Haven't installed any hardware in the past two years.

My specs:

Windows 7 64 bit home premium
AMD Phenom II Quad-core processor clocked at 3.82ghz
HIS Radeon 6950
Corsair PSU 750w
Gigabyte motherboard
16gb ram

What the blue screen looked like:

My graphics overdrive settings on the AMD catalyst were:
750MHz with fan control at 69%.

I now have 500MHz with fan control at 100% because I'm thinking it was a heat issue. The highest temperature I saw for my graphics card went up to 70 degrees while I was running CSGO in windowed mode. My PC crashed and restarted almost a week ago while I was running CSGO, and 3 weeks ago my pc did it around 3 or 4 times while I was running GTA IV.

Help me out please. Thanks in advance

A:Had a blue screen of death, image goes black every once in a while, numerous problems

Moved to Bsod's please follow the instructions here

1 more replies
Answer Match 104.16%

So I turn on my computer this morning and the BSOD pops up. Error code is:

***STOP: 0x00000024 (0x001902FE, 0xF78C63DC, 0xF78C60D8, 0x862A5805)

It says to disable any anti virus, disk defrag, or backup utilities, but I can't even get into Windows. Can't boot into safe mode or last known configuration either.

I reset the RAM and used both sticks on their own, same problem.

Any ideas how to fix this?

A:Blue screen of death on startup....cant boot into Windows (0x24 stop code)


0x24 stop error indicates a problem with the driver ntfs.sys that allows Windows to read from NTFS formatted drives.

If you have an XP CD, boot off the CD, enter the recovery console, and type in chkdsk /f.

4 more replies
Answer Match 104.16%

In need of serious help.*
To begin, I am stupid and haven't backed up any of my files so for now a windows reinstall is out of the question. (unless it's completely necessary) okay, so the problem: I was using my computer as normal. Then while on Google Chrome, it started getting slow and said "not responding" this happens all the time, to everyone so I waited and then the dreaded Blue screen of death appeared. Didn't get a look at what it said because it shut down almost immediately. After that it loaded as normal? Which is weird, I think. But got stuck after startup on the black screen of death. All I have is a cursor. Can't do ctrl+alt+del, can't load any of the safe modes. When I go on startup repair, it says "no restore points" on system restore and "could not detect a problem" on system repair or whatever it's called. There must be something to fix this?! :/ I live in hope that the whole system doesn't need to be wiped clean because as I said, I stupidly haven"t backed up my files.*

Can anyone help?? Please?

A:Stuck on black screen of death, after blue screen of death

this sounds like it should be a BSOD thread, post a seperate thread in the BSOD section following the posting instructions for BSODs, make sure you include the dump files, if you don't know how to do that, it should tell you in the BSOD posting instructions.

9 more replies
Answer Match 102.06%

I have a Lenovo Thinkpad T400 and am using Windows XP Pro. My computer has been shutting off and going to sleep suddenly. Then yesterday I began having numerous issues starting my computer including Blue Screens of Death....including the Stop 0x00007b ERROR and 0x000021a ERROR. I was unable to start the computer in Safe Mode, nor via the Recovery Console. Finally I was able to use the Lenovo ThinkVantage Rescue Tool which seems to have fixed some of the problems and now I was able to get back in to Windows. Unfortunately I am worried that this problem may not be resolved so I am writing to TSG because you guys always fix the hardest problems. I ran the Sysinfo tool and have pasted it below as well as attached all of the log files for the required tools. (GMER, HJT, DDS, etc) ...Please note I have attached all the files instead of pasted into this posting.
Tech Support Guy System Info Utility version
OS Version: Microsoft Windows XP Professional, Service Pack 3, 32 bit
Processor: Intel Pentium III Xeon processor, x86 Family 6 Model 23 Stepping 6
Processor Count: 2
RAM: 3065 Mb
Graphics Card: ATI Mobility Radeon HD 3400 Series , 256 Mb
Hard Drives: C: Total - 146627 MB, Free - 51896 MB;
Motherboard: LENOVO, 2765T6U, Not Available, VF22V8A418A
Antivirus: AntiVir Desktop, Updated: Yes, On-Demand Scanner: Enabled

A:Blue Screen of Death, Boot Problems - Suspected Malware

11 more replies
Answer Match 101.64%

I am running windows 7 Ultimate 32 bit and facing with a big problem,I suppose.
-Black screen sometimes appears after windows is starting(after this)
-Blue screen of death always appears when I am trying to connect for more than 7/8/9/10 times on some of wireless networks,and very rarely appears when I'm playing a game or doing something on the internet.
-Some programs freeze sometimes such as Firefox,DivX Player,Winamp...
Please help me guys!

A:blue screen of death,black screen,freezing...

6 more replies
Answer Match 101.64%

I've having an issue that I think some ppl had, windows 8 crashing going to blue screen of death or blank black screen and then it restarts by itself, also I have noticed that it says repairing disk in D:/

I have one SSD 120gb in the C:/ which it host the operating system and some minnor programs, in a HDD which is my D:/ drive there I have my games.

ASRock 990FX Extreme 9
AMD FX 8350
Kingston Hyper X 120GB SSD
WD black 500GB HDGB HDD
Corsair Vengeance 8gb Ram 2133Hz
Windows 8

Thanks for the time, if more info is needed I willl gather it and post it

A:How do I fix windows blue screen of death and black screen

Update, seems that some tweaking did fix the problem, go to search and type power, in the left click on the one that says change what power buttons do, then uncheck the box that it says turn on fast startup (recomended) then save changes and a restart and youre done -at least for me it worked-

19 more replies
Answer Match 101.64%

So for the past 2 weeks I've been crashing none stop usually after playing game for about an hour or just browsing or watching a movie, its a mixture of Page fault in none page area, Memory management, IRQL not less or equal, among others. I don't know whats causing the crashes or any help would be greatly appreciated. i had this laptop for since early december 2009.

OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 64 bit
Processor: AMD Turion(tm) II Dual-Core Mobile M500, AMD64 Family 16 Model 6 Stepping 2
Processor Count: 2
RAM: 3836 Mb
Graphics Card: ATI Mobility Radeon HD 4200 Series, 320 Mb
Hard Drives: C: Total - 291444 MB, Free - 24376 MB; D: Total - 13495 MB, Free - 2249 MB; F: Total - 99 MB, Free - 95 MB;
Motherboard: Hewlett-Packard, 3642
Antivirus: Norton Internet Security, Disabled

A:Blue screen of death, Freezing, and black screen

Have you installed anything lately? There could be some program or service doing something that isn't needed.
How's the case temperature? Perhaps it's running too hot.

2 more replies
Answer Match 101.64%


I have a computer running Windows 7. Last night the computer was running fine. This morning when I turn it on, i get a black screen. To fix the problem I conducted a system restore. After it finished restoring, the computer restarts and everything worked fine. To make sure if everything was in working order, I restart it again. After the "Starting Windows" screens comes up, I get the Blue Screen of Death. I can't even read what the error says because the computer just restarts itself. I did not connect anything new to the computer. I performed a hardware diagnostics to see if it was a hardware failure but no error was found. I can't even get into safe mode. The SFC.exe will be my next step.

A:Windows 7 Black Screen then Blue Screen of Death

The SFC.exe did not work either.

4 more replies
Answer Match 101.22%

HI guys
When booting up my laptop in "last known good configuration" mode i keep getting the blue screen of death and the laptop freezes and cuts out and is very over heated. When i have booted up in "safe mode with networking" the latop is still over heating but it dosn't freeze or i don't get the blue screen of death. I am also limited to what i can doin safe mode.
Any ideas what the problem could be please chaps?
Thanks in advance

A:Blue screen of death on normal boot up but no blue screen in safe mode ?

Exact wording of BSOD error message?
System manufacturer and model?
Conditions/events which may have led to this?
When did problem begin?

14 more replies
Answer Match 99.96%

Hello everyone.

I have a Toshiba Satellite L450D-13X computer for the kids, and for the price it's a good laptop. Have had no issues with it until two weeks ago when the screen froze for the boys whilst playing a game and downloading a program from the net. Had to do a force shutdown and since then we have a BSoD on every boot-up. This is what we have tried:

On 'Starting Windows' we are given an option of either 'Launch Startup Repair' which ends up as BSoD or 'Start Windows Normally' which reverts back to the 'Starting Windows' option list.
Any attempt to enter 'Safe Mode' results in BSoD.
Attempting to boot an ISO of the Windows Recovery Disk on a USB key (we did highlight it and promote it to the top) results in BSoD. Borrowing a proper Window 7 installation DVD and highlighting this as an option results in BSoD.

In fact, the only option we used that threw up something different was using advanced boot options. On one of these options we got the Blue Screen of Death with the following information:

Disable Bios Memory Options such as caching/shadowing

Tech info

Stop: 0x000000ED (0xFFFFFA80023C2CDO 0xFFFFFFFFC0000185 0x0000000000000000 0x0000000000000000)

I don't mind erasing the hard drive and starting again, there's nothing on it that's critical. I'd very, very much appreciate a steer on this. Checked the web for stuff and nothing seems to assist in any other options. I am not particularly tech literate but can follow instructions.

Thanks in... Read more

A:Black Screen of Death/Blue Screen of Death

Hi, malbekh; and welcome to the forum. Please read these threads and post back. We will be glad to help you.

[1 - Novice] How to ask for help with a BSOD problem

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Answer Match 99.96%

All of a sudden, I get the Blue Screen of Death, then when I restart computer the screen stays black, even though its running. Any help would really be appreciated.

A:Blue Screen of Death Then Black Screen

If you can get to the F8 screen, try last known good configuration option. If can't reach that screen, pretty soon regular BC techs will appear, follow their advice, you can't go wrong.

1 more replies
Answer Match 99.96%

Blue screen of death now just black screen...that features a blinking underscore icon....

The horror....the horror....

What have I done?

Anyone have any idea how to get my PC back running?

Cant run TSG Sysinfo obviously. The PC is running Windows XP 32 bit.


A:Blue screen of death now just black screen...

16 more replies
Answer Match 99.96%

At least 3 times today, I have gotten the Blue Screen of Death. I don't see anything on it that lists a problem. When computer starts up, it doesn't even get to the "Starting Windows" part, its just a black screen. I have looked and Googled and can't find any help with this problem. Has anyone had this happen to them? PLEASE HELP!

A:Blue Screen of Death Followed by Black Screen

Hello and welcome BeachGadog see this
Troubleshooting Windows 7 Failure to Boot

PS Some system specs would be helpful too mate
System Info - See Your System Specs

1 more replies
Answer Match 98.28%

While attempting to restore a previous backup of my system (with Norton Ghost 15), I got an error, and the system rebooted. Upon reboot, I get the black screen of death with just the cursor instead of the usual login screen. I have tried the following thus far:
These all give me the black screen of death with movable cursor:boot in safe mode
boot in safe mode with networking
boot in safe mode with command prompt
last known good configuration

I did an initial system startup repair which went through and said it repaired it, rebooted, but no change.
I did a pre-boot diagnostic test - nothing
memory test - nothing
tried restoring from restore point, but it says I don't have any (LIES! BLASPHEMY!)
tried restoring from restore point on external disk - seemed okay, then failed.
chkdsk - found some stuff, fixed it, no change.
tried ctrl+alt+del on black screen of death - nothing
Now, I know that the hard drive itself is alright, that is, the information is still all there still. While I can't give you exact specs, I can tell you that I am on a Dell Studio XPS running Win7 home premium 64 bit. I'm at a loss as to what else to do. Despite being a black screen, with just a movable cursor, the system still appears to be running, as every few minutes, it will show the "thinking" cursor, where it shows the little circle next to the arrow. If anyone has any tips or suggestions, it would be greatly appreciated.

hugs and kisses,

A:Black Screen of Death during boot, before login screen


Known issue some users have it others don't did you try Why is my screen black when I start Windows 7? or this mentions a "black screen of death" fix but i would be verry carefull running executable files from unknown sources

Windows 7 Black Screen Of Death Fix

also this

but it also points to external sources microsoft should fix the issue or that *.exe should be authenticode signed so you have a way to verify it's trustworthy.

4 more replies
Answer Match 97.86%

Hi all,

Starting yesterday my computer would go through startup... while loading the desktop it would crash to blue screen with white text (unfortunately, I can't remember the exact error message). If restarted, it either goes to a blank black screen or back to blue, and I could only get the computer to operate in safe mode with networking. My antivirus software (avast free, malwarebytes)scanned and found no infections.

I have Windows 7, Samsung laptop.

Today, I was able to start the computer normally and am functioning with internet (still acting a little funny), but I am sure something is still not right. I also did a system restore last night, with the same problems (crashing, not starting up).

Any assistance would be highly appreciated!

Thanks in advance,


PS: I (goofily) started a similar topic in the "Windows 7" forum section without knowing this section was down here... Sorry! I tried to delete the topic/post but couldn't. Thanks.

A:Blue Screen with Error Messages, Blank Black Screen on startup

Hello,I will be helping you with your problems. Please be patient while I assist you.Some points for you to keep in mind while I am helping you to make things go easier and faster for both of us Please do NOT run, install or uninstall any programs, unless instructed to do so.
We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability. Please do not attach logs or use code boxes, just copy and paste the text.
Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post. Please read every post completely before doing anything.
Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process. Please provide feedback about your experience as we go.
A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same", this requires the extra step of looking back at your previous post.NOTE: At the top of your post, click on the Watch Topic Butt... Read more

14 more replies
Answer Match 96.18%

I dont know if i should call this blue or black screen of death.  What happens is that when i try to boot up my computer i cannot load up my desktop.  I get the welcome screen and the sound that the desktop is up but my screen then immediately goes to black.  My system the restarts and im able to load up in safe mode with networking.
OS - Windows 7· 32 bit· Is the OS is a full retail version· Age of system- 2 years· Age of OS installation- 2 years ago· CPU- i5 4670k· Video Card- nvidia gtx 780ti
I was able to perform the sysnative file collection app however when I tried to perform the perfmon /report in cmd prompt another window popped up.

A:Black/Blue Screen of Death

Hi. . .
The bugcheck on all 4 dumps was 0x116 - video driver was unable to reset within 30 seconds.
Probable cause was listed as NVIDIA video -

nvlddmkm.sys Thu Mar 03 04:14:37 2016 (56D8007D)
Update the driver. If BSODs continue, roll the driver back to a prior version.
If BSODs continue after that, test the video card -
You may also have to swap the video card out even if the results of Furmark were favorable.
Regards. . .

Loading Dump File [C:\Users\PalmDesert\_jcgriff2_\dbug\__Kernel__\030716-14804-01.dmp]
Built by: 7601.19135.amd64fre.win7sp1_gdr.160121-1718
Debug session time: Mon Mar 7 13:12:40.703 2016 (UTC - 5:00)
System Uptime: 0 days 0:33:03.874
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
Probably caused by : nvlddmkm.sys ( nvlddmkm+162584 )
FAILURE_BUCKET_ID: X64_0x116_IMAGE_nvlddmkm.sys
Bugcheck code 00000116
Arguments fffffa80`0cb94010 fffff880`07843584 00000000`00000000 00000000`0000000d
BiosVersion = 1007
BiosReleaseDate = 05/17/2013
SystemManufacturer = ASUS
SystemProductName = All Series
MaxSpeed: 3400
CurrentSpeed: 3405
¨¨¨¨¨... Read more

0 more replies
Answer Match 96.18%

Vista 32, upgraded, a HP Pavilion Slimline. May have been a bit slow in shutdown and locked up in desktop screen. I pulled the plug to shut off. I later restarted and got a blue screen with no response to keystrokes. I found in win 95 or 98 days that if you leave a blue screen on long enough the starting screen may become up.

In this case on restart I got a black screen with nothing happening. I tried a basic downloaded boot disk. No response on several tries. No way to determine what the specific problem is except that whatever procedures are listed here tend to assume there will be a response to a proper type of disk. Quite a few disk developers recovery say they can boot whatever you have. Norton, which works closely with Win has a utility to beat open a non-responding computer. However something must be able to find the stopping point and with a dead screen I don't know what type or whose disk to use.

So which recovery path do I take first?

A:Blue and then Black screen of death!

Start here:
Create a recovery disc using another computer.
If you create a recovery DVD, you may be able to boot to recovery options
Create Recovery DVD.
Hard Disc Controller must be set to IDE in BIOS and Bios must be set to boot from the CD Boot Priority - Change

The Vista recovery disk is used to boot Vista when it won't boot - to run Startup Repair, System Restore, access a Command Line, Recover using a Vista Backup Image, etc.
System Recovery Options. Choose an option tht will not cause you to lose your stuff.

If Vista will not start now, boot the Recovery CD to run Startup Repair which automates System Restore as well as numerous other tests including System File Checker which can repair system files which are not corrupted beyond repair.

If Vista still will not start, try booting into Safe Mode to run sfc /scannow to repair System files.
Special Thanks Given to Seven Forums.

Below is a bulletin distributed by MS to explain the start up procedure when Windows will not boot.
Startup Repair. Startup Repair is a Windows recovery tool that can fix certain problems, such as missing or damaged system files, that might prevent Windows from starting. Startup Repair is located on the System Recovery Options menu, which is on the Windows Vista installation disc. If your computer has preinstalled recovery options, it might also be stored on your computer's hard disk. For more information, see Startup Repair: frequently asked questions and What are t... Read more

4 more replies
Answer Match 96.18%

Hey guys

been having this probelm for awhile now, solved it for a while by dedusting my comp but its happening more and more now, ive uploaded what u required. have to hold down the power button to solve it.

Windows 7 was installed witht he comp over a year ago now

A:blue screen (well black) of death

Quote: Originally Posted by Ravendude

Hey guys

been having this probelm for awhile now, solved it for a while by dedusting my comp but its happening more and more now, ive uploaded what u required. have to hold down the power button to solve it.

Windows 7 was installed witht he comp over a year ago now

First I would remove Symantec. A known cause of BSOD's and 2 years old. Then update the following

PxHlpa64.sys 3/12/2008 9:58:17 PM fffff880`010d9000 fffff880`010e4d00 0x0000bd00 0x47d88a39
e1y62x64.sys 6/12/2009 9:16:42 PM fffff880`04224000 fffff880`0426d000 0x00049000 0x4a32fdfa
ccHPx64.sys 6/19/2009 7:28:39 PM fffff880`040cf000 fffff880`04162000 0x00093000 0x4a3c1f27
SymIMv.sys 6/22/2009 7:11:56 PM fffff880`02c8a000 fffff880`02c95000 0x0000b000 0x4a400fbc
SRTSPX64.SYS 6/22/2009 10:47:54 PM fffff880`02de0000 fffff880`02df4000 0x00014000 0x4a40425a
SYMEFA64.SYS 6/23/2009 5:52:39 PM fffff880`01072000 fffff880`010d9000 0x00067000 0x4a414ea7
SYMEVENT64x86.SYS 6/24/2009 4:19:12 PM fffff880`02d20000 fffff880`02d56000 0x00036000 0x4a428a40
SYMTDI.SYS 7/6/2009 8:28:48 PM fffff880`02cd4000 fffff880`02d20000 0x0004... Read more

9 more replies
Answer Match 96.18%

I turned my computer off when it was taking a long time to shut down and now I'm paying the price.

When I try to load regularly I get a Blue Screen of Death--screenshot attached.

The system them automatically restarts and gives me the option to start normally or launch windows repair. If i do the former, it goes BSOD and loops back to where I started.

If I choose the later, the system loads the files, then shows the windows logo, but them goes to the Black Screen of Death, i.e. a black screen with an over-sized mouse.

I've have search for suggestion, and tried most of them, but simple tech moves (unless I missed something) do not seem to work.

What can I do?

A:Blue AND Black Screen of death

The Repair choice should have given you options, not loaded Windows. Did you give the black screen with the arrow a good five minutes just in case?

10 more replies
Answer Match 96.18%

Can you help me? My pc, on most occassions, suddenly stopped letting me into the login page. There are only certain occassions where it lets me in. Here are the details of the problem:

PC specs:
HP dv7-3085dx Entertainment Notebook
Windows 7 Home
Nvidia GeForce GT 230M
intel i7 - 64 bit proccessor

In simplest terms, this is what happens when I boot:
1. HP logo comes up
2. Proceeds to the "Starting Windows" screen
3. Screen Blacks out. (I'm aware of two kinds of black screen, this is one where the monitor is seemingly turned off, not the one where it's dark grayish)
* It also prevents me from booting from a Hibernate state.

Some things I've noted are:
- Sound card is up (during startup it disables momentarily, but I assume that this is normal behavior), wifi is active
- I can access Windows Recovery Console
- This doesn't occur if I...
- Do a memory diagnostic via Windows Recovery Console
- choose Safe Mode (even with Networking)
- on the Startup screen, I choose "Enable Boot Logging" (Weird, I know!)

Things I've tried that didn't fix it:
- System Restore
- Updated / Rolled back video card drivers
- Installed / Uninstalled sptd.sys from Daemon Tools Lite

I've had to reboot for more than 20 times now and I'm afraid doing even more will harm my laptop. This is nuts because I have no leads to the problem.

A:Black Screen of Death on Startup

11 more replies
Answer Match 94.92%

I'm quite sure that if i get one more memory dump i'm going to throw this unit out my very high, my very, very high window.

Ok, I am so frustrated (like most people who turn to forums) I've got the old "black and white game trying to run on xp home" problem. I've tried all the patches and compadability changes, and here's the thing. when i get to patch 1.2, it says i'm not running the right version of the game and it's not compatible. what's the most weird is that when i try to get the 1.1 patch installed (the patch that CAME on the disk) it says the same thing.
when i run the game, it goes to startup, then poof with the blue screen of death. I've attempted BIOS updates, driver updates.....NOTHING is working. not even creature isle (Which is said to be xp compatible) will work. I just want to play my game! thanks for your time and help

amd athalon 1.2g
ati rage mobility
VIA AC '97

A:black and white=blue screen of death

6 more replies
Answer Match 94.92%

Yo, I recently made a post called blue screen of death, heh,excuse moir, that wasnt my problem, i got confused. So here we go again. I have very common crashes with my pc mostly when I play JKA , it just crashes and this comes out. aaah, Have I uploaded the pic? I think i have, so any ideas?

A:Black screen of blue letters- DEATH

7 more replies
Answer Match 94.92%

Dell Dimension 8400, Win XP Professional, 4gb RAM, new motherboard 2 years ago, HD pulled and works when connected to other machine, RAM checked OK.

At startup, get splash screen and goes to black screen with prompt. No message at prompt. Nothing happens. On startup, if hit F2 or F12, goes to black screen and prompt with no error message. It hit F8 to go to Safe Mode, states keyboard failure. No beeps when push power button. All four (4) lights are green. Pulled and replaced battery.

Any ideas? Total business files on this machine.

A:[SOLVED] On startup, Black screen of death

Two things I would check is power supply, and video card. If you have any known good working power supply, and video cards from another computer preferably from a dell on the power supply as they may use a proprietary unit.

2 more replies
Answer Match 94.5%


I have a Dell Inspiron 6000 and today I suddenly got a blue screen error message, the main message said "PAGE_FAULT_IN_NONPAGED_AREA". After rebooting, I got the same message. Then on the next reboot I couldn't get to the login screen.

I used my Dell OS Recovery CD that I created to try and repair Windows XP. It asked for a place to partition/fragment Windows, and then it went through copying files etc.

After that, I tried to restart, I got the normal Dell Boot screen but then it went to a black screen, with only a flashing cursor in the top left hand corner.

I cannot do the Ctrl Alt F11 option to recover Windows XP, I can only either choose F2 or F12 at the initial boot screen.

Please help, I really do not know what to do!

What is the blue screen error message all about? I haven't installed any software or hardware so I do not see what might of caused the problem!


A:Inspiron 6000 - Blue screen error, now black screen on boot, help!

Do you have another windows xp cd you can get your hands on? I recommend performing a checkdisk repair on your computer and see if that helps.

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Answer Match 94.5%


I have been having this problem since a week or so. Broni has helped me in malware forum to rule out malware as responsible. My machine is clean and I was refered here for further help.

Here is my problem:

At boot-time, I see windows XP load screen with the progress bar, the progress bar advances to the end and then, the screen turns pitch black and all is see is an arrow cursor I can move around. I thought until yesterday that this was a permanent freeze-up, but if I wait, say, 6 minutes, the black screen disappears and windows then starts normally.

Last week, problem was intermittent, it now happens all the time.

Windows boot-up was fine before.

Please help me.

A:Windows load screen at boot, looong black screen, then normal startup

I had this tons of times with my old XP PC. It is normal if you have a lot of files on the HDD and you have little RAM. How much RAM do you have? What is the capacity of the HDD? And do you have the Windows XP disc? Would you be willing to upgrade the RAM and/or the OS if we must resort to that? Or would you rather just buy a new PC?

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Answer Match 94.5%

I'm having a problem with my Dell Dimension 8300, running Windows XP. I have an 80g Maxtor HD as my main drive and a 500g WD secondary drive. When I attempt to boot, I get a blue screen with the message:A problem has been detected and Windows has been shut down to prevent damage to your computer.If this is he first time you've seen this Stop error screen, restart your computer. If this screen appears again, follow these steps:Check to be sure you have adequate disk space. If a driver is identified in the Stop message, disable the driver or check with the manufacturer for driver updates. Try changing video adapters.Check with your hardware vendorm for any BIOS updates. Disable BIOS memory options such as caching or shadowing. If you need to use Safe Mode to remove or disable components, restart your computer, press F8 to select Advanced Startup Options, and then select Safe Mode.Technical Information:*** STOP: 0x0000007E (0xC0000005, 0xF74BB2B2, 0xF789E4AO, 0xF789E1AO)*** FLTMGR.SYS - Address F74BB2B2 base at F74A3000, DateStamp 480251daAs far as the info in the message, I see this screen with the same info everytime I rebooted.As far as disk space, my main drive is 80g aand I have about 20g of free space.I'm not sure if anything in the message refers to drivers. Not sure how to change video adapters when I can't get into Windows (Standard Mode or Safe Mode).Also not sure how to deal with any of the BIOS suggestions (or even know if it's a good idea to mess... Read more

A:Can't boot Windows XP (Standard or Safe Mode), Black Screen w/cursor then Blue Screen

mod bump

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Answer Match 94.5%

One of our computers, running Windows XP, has something wrong. I suspect a virus.

When it turns on, it goes to the Welcome screen and then the BSOD.

Being the knowledgeable chap I am, I tried Safe Mode and it starts up perfectly fine.

Other than that, I have no other information unless you want what the BSOD says.

Thanks for any help.

A:Blue screen of death on startup, normal startup on safemode

24 hours... *bump*

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Answer Match 94.5%

I have a problem occuring recently with my computer, I start it up and upon getting to the desktop it will just restart sometimes displaying a BSOD for what seems to be a split second or doesn't show it at all.

All my hardware is new, and shouldn't have any issues, although I can be wrong I really hope it doesn't come down to such circumstances but I need some help desperately.

I can get into safemode, but have no idea where to go from there and the weirdest thing is, it will work at my friends houses (2 differant towns/locations etc.) without a single problem, but as soon as I get home I have the same issues, call it weird whatever.

Pretty much i'm dumbfounded and really have no idea whats going on, looking for help as soon as possible, please help me =)

For the most part, I can answer questions efficiently cause I have some experience with computers in general, just not this in depth. So please help me

A:Blue Screen of Death upon startup

First thing is to read the BSOD message. To do that, stop the auto-restarts.

Turn off auto restart - right click my computer, properties, left click advanced, and in the startup and recovery section left click the settings button and uncheck the box 'automatically restart'... next time it will blue screen properly, then you make a note of the exact message and post it here.

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Answer Match 94.5%


I'm not sure I'm posting in the right forum, because I'm not sure if my problem is being caused by a virus/spyware, so if this is the wrong forum, please let me know.

My computer crashes to the dreaded Blue Screen of Death (BSOD) immediately after starting up. It usually says it is beginning a physical memory dump, but never actually dumps the memory. Sometimes it goes immediately to the BSOD upon starting up; other times it gets through the Windows login screen, boots to the desktop, and then crashes to BSOD before it finished loading the applications in the system tray.

It won't boot up in Normal mode - hasn't in 2-3 days despite repeated attempts. But it will boot up fine in Safe Mode every time.

Ran anti-virus scan in Safe Mode. It found nothing.

Ran anti-spyware scan in Safe Mode. It found nothing except 33 tracking cookies, which I quarantined.

I have tried using System Restore to go back to several different restore points. System Restore seems to work fine until it gets to the point where it has to shut down and restart the system. It shuts down, but then goes to the BSOD upon restarting. At that point, I have to shut it down manually. Then I start it up again and get a message from System Restore that my computer has been successfully restored to the System Checkpoint I had chosen. So to test whether the Restore solved the problem, I try to shut down and restart. But upon shutting down, I get a message that I need to end a program cal... Read more

A:Blue Screen of Death on Startup

Uh oh! I tried to run CHKDSK /F, and now it won't even boot up into Safe Mode. It goes past the Windows login screen, and as soon as you see the desktop appear it flashes to the BSOD.

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Answer Match 94.5%

Yesterday I tried to turn on my laptop and it jumped to a screen saying that windows was not shut down properly last time (Which is incorrect, it was shutdown properly and there hasn't been any abnormal activity or malfunctions with the computer. No programs were installed recently and only) it then gives me the choices of starting in safemode and such. Attempting to start up in any mode the computer goes through the beginnings of startingup and then flashing the Blue Screen Of Death, with the error:
Stop 0x000000ED (0x8673C838, 0xC000009C, 0x00000000, 0x0000000)

I tried to use my boot cd, but it does the exact same thing.

My computer has a system restore function as well so I selected that. The program has a 6 step process, the first being a choice of what kind of reformat (ie: complete reformat or make a backup of all the files before reformatting) but it automatically selects complete reformat and save nothing.

I don't want to loose any files, what would you recommend doing?

Computer Specs:
Gateway 7426GX Laptop
100gb hdd
running Windows XP Home with SP2
AMD 64 Mobile Athlon 3700+ 2.4ghz
1gb DDRram

A:Blue Screen of Death on Startup

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Answer Match 94.5%

First, thanks in advance for clicking on my topic title!Problem: Windows starts up normally and the User selection screen pops up. After selecting a user, I get the blue screen of death and the laptop reboots. Upon trying boot up on Safe Mode, I get a completely black screen with a blinking " _ " at the top left corner of the screen.Past Pertinent History: I contracted the Antivirus XP 2008 malware on my laptop. I was linked here, but during that time BleepingComputer was undergoing maintenance! Impatient (I should've just waited), I looked up another tutorial on removing the malware. It told me to delete some of the malwares main files (I think 3). I did, and since then I haven't been able to boot the laptop up.Laptop info:WinXP Home EditionCan access BIOSASUS, bought from AsiaWon't read a boot disk that works fine on my WinXP Home desktop (is it because my desktop is from U.S. and the laptop in question is from Taiwan?)Thats pretty much all the info I can think of right now

A:Blue Screen Of Death On Startup

Try running System Restore.Start> All Programs> Accessories> System Tools> System Restore.When this opens make sure that "Restore my computer to an earlier time" is chosen, and click on Next>.The dates appearing in bold are the dates that you can restore to, click on the date that you want and then click Next> to start the System Restore. This may take a long time to complete, and when it is done it will restart your computer. When the computer restarts and you have logged on as the administrator a Restoration Complete page will appear, click on OK to complete the process.

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Answer Match 94.5%

Hello everyone, my question has probably been answered before, but out of all the blue screens of death questions I saw, none of them specifically help my problem. This is all on windows XP btw.

I recently got a virus by downloading what I thought was a no-cd crack for a game I just bought, turns out it wasnt a no-cd crack. I could not figure out how to remove it myself, so I called geeksquad to come and fix it. It was that virus that gives you the 1 minute countdown and shuts itself off. Well, turns out the guys from geeksquad tend to mess things up and make things worse than they originally were. They removed the virus, and replaced it with an even more annoying problem. Now whenever I start up my computer I get a blue screen of death with a STOP error message. You all know the scripted message, but the technical information reads

*** STOP: 0x0000008E (0XC0000005,0xB1B67D59,0XAE0ECA28, 0X00000000)

Beginning dump of physical memory
Physical Memory dump complete.
Contact your system administrator or technical support group for further assistance.

Now I have been having this problem ever since geeksquad came out and "fixed" my computer. From what I understand this is a problem with the RAM, and I know it is not a hardware issue because all my RAM is brand new. Any assistance would be greatly appreciated fixing this problem. Thank you very much.

A:Blue Screen of death at startup

Welcome to TSG....

Since these errors have multiple fixes for what you are doing I usually do a Google search and post the link to the solutions it finds, Hopefully this helps

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Answer Match 94.5%

I am a recording engineer and run a Windows 7 Pro PC (custom built - 16 gig ram)) with Sonar and lots of pro audio software. I recently installed some new software and I am now getting the attached Blue Screen upon startup. Help!
I have tried uninstalling and reinstalling, with no luck. What is this problem and how can I fix it while still maintaining the use of my software?
Thx all!

A:Blue Screen of Death on Startup

Please follow the below steps.
Boot the system in to safe mode.
 Create a system information report.
     1. Open RUN dialogue by pressing Windows key and R together.
     2. Enter Msinfo32 in the RUN dialogue to open Microsoft system information tool.
     3. Choose File --> Save and save the report in the name system information.
 Copy and Zip all the files located inside C:\Windows\Minidump folder to a single file. If you encounter a permission error, disable User Account Control and restart the system in to safe mode again.
Please attach the zipped dumps and system information report with the next reply. Alternatively, upload them to a free file hosting site and post the download link.
   Example file hosting sites :

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Answer Match 94.5%

Last weekend I had a problem where every time I started my computer I received a blue screen of death informing me that my computer had improper Boot Volume or some nonsense like that. Using instructions I found via Google (some from this site!) I restored my boot volume using the windows cd.

Tonight yet again my computer has to decided to mess up with a blue screen after startup. this time I get further into the start process (but not to windows) than I did last weekend, but I don't have time to read what the blue screen says before it makes my computer restart. last weekend it would just hang on the blue screen til I turned it off but this time I get a brief flash of blue and then it's restarted. It also doesn't look like there's as much text on the blue screen as before...but it may be the brief period I get to see it (or lack thereof).

I do feel as though the two instances are related as they seemed to start the same way. I went to restart my computer using the restart command, it would not restart, one of my open windows froze and would not turn off in task manager, so I turned it off manually. yes, I know that's not good at all, but I've turned it off before without it completely crapping out on me, it seems to only have this effect when it won't shut off when I want it to.

Despite the differences in the behavior of the startup error and the blue screens do you think it is the same problem? Should I try the boot volume restore thing... Read more

A:Blue screen of death upon startup

Since we cant establish the exact Windows Stop Error message, nor can we enter Windows Safe mode we need some guess work... sounds strange.

Anyway, i ask first, can you boot to a command prompt? (The same way you boot to Safe Mode, i.e F8 Key is the same way you boot to command prompt, except you select Safe Mode with Command Prompt).

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Answer Match 94.5%

hey, every time i start up my pc i get the blue screen of death, im running windows 2000 professional. i have tried to boot to safe mode, last working configuration to no effect, the whole f8 menu helps none, i have tried using bios to change the boot option to my cd rom to install OS over Os but it doesnt work boot disc helps none, cant boot to dos because there is no true dos to this OS...ive tried everything under the sun but nothing works can anyone help??

error message i am recieving:

***STOP: 0x00000071 (0x0000000, 0x0000000, 0x0000000)

if this is the first time you have seen this stop error screen restart your computer. If this screen appears again follow these steps:

check to make sure any new hardware or software is properly installed. if this is a new installation ask your hardware or software manufacturer for any windos 2000 updates you need.

if problems continue disable or remove any newly installed hardware or software. disable bios memory option such as cacheing or shadowing. if you need to use safe mode to remove or disable components restart your computer and press f8 to select advanced startup.

refer to getting started manual for more troubleshooting information on stop errors.
this problem had happened immediatly after downloading and installing windows updates.

A:blue screen of death on startup

9 more replies
Answer Match 94.5%

Whenever I start my computer I get the choice of start in safe mode or normally etc. but, whatever I select I get a blue screen of appending doom and have to restart.
I also can't get it to boot from my Windows disk.
I am running on Windows XP service pack 2.
Please help.
Thanks, Felix.

PS. the blue screen basically says:
blah blah blah...
Technical information:
***STOP: 0x000000ED (0x81F48E30, 0xC0000032, 0x00000000, 0x00000000)

A:Blue Screen of Death at Startup!

Hello ,

what this is telling you is that your harddrive is corrupt !!

or that it has been infected by a virus that has rendered it unbootable !!

or that it has died !!

now when you try to start your system can you here the harddrive spin up as if it wants to load ?

can you see the indicator light working when you start your system ?

are you able to get into the bios ? if you can dose your system reconize your harddrive in the bios ? you may need to retell the bios that the drive is connected and working ..

you can get a downloadable set of programs that can be burned to cd to use on your system to check your harddrive here ( (UBCD) is the name of the set of programs or if you know the brand name of your drive as in ( maxtor / seagate / hitachi ) you can go to its home site and download the tools for it and check it also ..

Mike R.

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Answer Match 94.5%

Please help A PC was built for me for gaming purposes, and I've had nothing but problems with it...

After a Windows Update (don't know which one, as I just kept getting prompted to update and I did), it keeps giving me the blue screen of death after a few minutes. I tried to do a System Restore. Since the computer is fairly new, there was only one restore point. I restored to it, and now the problem got worse to where I get the blue screen on startup. I've tried to log in using Safe Mode, but it freezes each time (except if I choose to log in with Safe Mode - Command Prompt, which is even harder for me to understand).

I truly hope there's a fix to this.. Help?

EDIT: After I let it sit for a while, it actually didn't give me the blue screen of death for over an hour. I didn't touch anything for an hour. Then I tried to play a game, and the blue screen of death reappeared. It restarted, and now it's back to appearing on start-up. It's not the game, as again this only started happening with the Windows Updates..

A:Blue Screen of Death on Startup

10 more replies
Answer Match 94.5%


Im sorry if i don't explain this very well but i will explain as much as i can and as clear as i can.

I have a:

Dell Inspiron 6400 Laptop
Windows XP

and when i start up it gets half way though the loading screen and come up with the "blue screen of death" and i have taken a picture of the message i get and uploaded it to the following link:

i have already done a memtest from the ubuntu live cd and that come up with no errors, as shown:

and i also booted up my laptop well pressing the "fn" key and went into another system test and it passed, as shown:

i also changed the memory (ram) from other working dell inspiron 6400 laptop and no luck also changed the hard drive and no luck... i also put the memory (ram) and hard drive into my other laptop and it all booted up fine... so im really lost of things to do now im pretty close to just chucking it into the bin if im honest .

any ideas though?

Thanks for all your help....

oh and just to add... i also tryed installing ubuntu linux on it and it installed and ran fine :/ :s

A:blue screen of death at startup

Why not post the screen shots directly on here instead of the SPAM filled ADrive? Just because you are getting a blue screen does not mean it is a memory error. What did you do or install onto the hard drive prior to the blue screen occuring? Can you boot into safe mode?

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Answer Match 94.5%

Hello all,

I've been having some very strange behaviour on my home theatre pc the last 2 days and was hoping you could help me out. A break down:
Hard ware:
Home Theatre PC
No brand - built up myself
Core 2 Due 2.3 Ghz running on S Series GA 965 DS3 motherboard.
2 x 500 GB hard drives (one is Western Digital, the other I forgot)
Nvidia GeForce graphics - can't quite remember which one but I believe it runs at 420 mhz.
Hooked up to a 40 inch LCD from Samsung
Windows XP Home Edition

The computer served as my media centre to watch downloaded content on, as well as playing games. It was initially hooked to the internet but was taken off a few months ago. 2 days ago, I hooked it back up. I am running AVG so the first thing I did when I got the connection was update AVG. I had to run the AVG update several times and the 3rd time I was running it, I suddenly got a pop saying AVG found a virus! About a second later, the blue screen of death appeared. Another second later, the computer restarted and has never been the same since.

Sometimes when I restart, it will go to the blue windows welcome screen, and then have a blue screen of death (again for half a second) and then restart. As it restarts, it will sometimes go through the usual setup but takes much longer, especially when you see the desktop graphic. It will stay on that for about half a minute before my icons start to appear. When I boot up this way, my internet connection no longer works (it shows n... Read more

A:Blue Screen of Death at Startup (sometimes)

Update: Have un-installed AVG 7.5 and no changes. Am now downloading 8.0. and after installing that, will see if it can pick up anything.

10 more replies
Answer Match 94.5%

I've got a Dell Inspiron 8600 running Win XP Home Edition (when staring, it shows "Dell Latitude"); it's been a long time (a year?) since I tried anything.  Was talking to our I.T. guy and he suggested I give you a shot at this.
When starting, after the DELL screen (with F2 and F12 options) the window with Please select the operating system to start:
Microsoft Windows Recovery Console
do not select this [debugger enabled]
Microsoft Windows XP Professional
After selecting Microsoft Windows XP Professional (the default if I don't touch the keyboard), I get the black screen with "start in safe mode, safe mode w/networking, safe mode w/command prompt,...etc.
Whatever I try, it says UNMOUNTABLE_BOOT_VOLUME
In plain Safe Mode, it gives the Technical Info:
STOP: 0x000000ED (0x82F2EE30, 0xc000009c, 0x00000000, 0x00000000)
In Safe Mode with Networking:
STOP: 0x000000ED (0x82F359E0, 0xc000009c, 0x00000000, 0x00000000)
In Safe Mode with Command Prompt:
STOP: 0x000000ED (0x82F2EE30, 0xc000009c, 0x00000000, 0x00000000)
In Last Known Good Configuration:
STOP: 0x000000ED (0x82F21900, 0xc000009c, 0x00000000, 0x00000000)
Start Windows Normally:
STOP: 0x000000ED (0x82F21900, 0xc000009c, 0x00000000, 0x00000000)
If I try the Recovery I still get the UNMOUNTABLE_BOOT_VOLUME and...
STOP: 0x000000ED (0x8234E590, 0xc000014F, 0x00000000, 0x00000000)
I assume it's some kind of infection.  I only use this for personal stuff and am going out of town for work (for 2 weeks) ... Read more

A:Blue screen of death on startup.

BSOD Index
Usual causes:  Hard drive problem, File system problem, Improper boot parameters
Please try this link and see the resolution steps

4 more replies
Answer Match 94.08%

Before explaining how i got here, i will explain what exactly is happening. When I boot up my computer i see the logo then text saying Preparing Automatic Repair with a loading icon. Then i would get a black screen that would sometimes show a cursor that i can use with the black screen but most times just the black screen. Eventually this black screen ca give way to Diagnosing your PC loading screen that loops endlessly

Okay this started after I downloaded the anniversary edition for Windows 10, the first time i booted up the computer i had faced the AVG Watchdog initialization bug which prevented from accessing the laptop for the few weeks as tried looking for solutions forcing me to eventually uninstall AVG through Safe mode (the only way i managed to was through turning it off and on 3 times as every other way including holding F8 had not worked). After booting up the first time without issue after removing AVG and getting some things done, I turned it off without issue then i faced this new problem which is still plaguing me. I've looked up in forums for a solution but the closest i found was just reinstalling windows and losing everything, does anyone have a solution where i can still keep my data?

A:Can't access startup screen, boot up leads to black screen

Hi Helix935 and welcome to Tenforums.

If it was less than 10 days since this happened, you might have been able to go into Settings>Recovery and rollback from the Anniversary Update. But it's been too long now.

If it's data only that you're needing to save, you could boot the system to Kyhi's rescue media and use File Explorer to copy your data over to an external drive, then perform a clean install, (or reset or refresh from within safe mode).
Windows 10 Recovery Tools - Bootable Rescue Disk - Windows 10 Forums
You will need to reinstall your personal applications after the OS is working again though.

1 more replies
Answer Match 94.08%

Has anyone seen anything like attached photos? Done multiple google searches and nothing useful has turned up.

The computer is a XP x86 system with onboard graphics, motherboard has already been replaced. Don't know where to turn next.

Any help much appreciated.

A:Black screen of death with weird blue symbols

14 more replies
Answer Match 94.08%

Using a Dell Inspiron 15 N5050 Laptop (Product Support | Dell US )

I've been running Windows 10 without an issue for around 6 months now. After a recent update (Thursday), now when I boot up my computer from shutdown/restart I get a black screen. I can hear the sounds. To remedy this, I close the lid and wait for the fans to go off (Sleep). When I open it again, the screen is displayed without a problem.

I had a look at possible remedies and came across this following microsoft QA:

I therefore turned off fast startup and still didn't rectify the problem. I checked for updates and confirm that BIOS and all drivers are up-to-date.

It's clearly something to do with display drivers. In device manager, my display driver is: Intel HD Graphics 3000 (ver:

Can anyone give me any suggestions on what to try next?

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Answer Match 94.08%


Starting up XP Pro, either in normal or safe mode, I wind up getting a black screen instead of the desktop. I can only see (and move) the mouse pointer.

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Answer Match 93.24%


Yesterday I was watching a TV show streaming through a site that I have never had problems with. However as I was watching my internet froze and my computer shutdown I believe due to a virus from this site. Ever since then I cannot log into my computer (unless I do so through safe mode). The blue screen comes up and the technical problem at the bottom says:

STOP: 0x0000007E (0xC0000005, 0x86D0C867, 0x803997CC, 0x803994C8)

I've tried to reset my computer back a couple days and this hasn't worked. I've also tried CCleaner, SuperAntiSpyware, and Malwarebytes Antimalware to find a problem. I've deleted a bunch of stuff but nothing seems to make the blue screen go away. I've also researched the 0x0000007E version of the blue screen but can't find the solution to my specific problem!! Please any help would be GREATLY appreciated.


A:Blue Screen of Death with Vista at Startup

Did not know I had to include a log file. Here it is...if anyone can help it would be greatly appreciated!!

1 more replies
Answer Match 93.24%


I've been having some troubles with my computer as of yesterday. At startup, the computer goes to the BSOD, and after, it keeps restarting itself and showing the BSOD again in a loop. I've tried starting it in Safe Mode, starting Windows normally, and the last known good configuration. I've tried startup repair. I'm not able to get on it at all (I'm on my desktop right now)

The BSOD says:

Stop:0x00000050 (0x8a600000, 0x00000000, 0x81083843, 0x00000002)

Dell Inspiron 1420
OS - Windows Vista sp2
X82, 32 bit
Vista was originally installed on the system
Yes, pre-installed
The laptop's almost three years old, never any new hardware
Never have reinstalled the OS
Processor, T5250, 1.50, 2MB, Core Merom, M0
Dell battery: Type: WW116, Rating: 11.1V, capacity 56Wh

I'm very sorry, but I'm not sure where to find the motherboard or video card specs. But I know that we've never installed a new video card - it's just the one that came with the computer. If you're able to tell me where I could get that info, I'd be happy to get it to you.

I'm not very experienced with computers, as you might be able to tell. But if you are able to help, I'd VERY greatly appreciate it.

Thank you so much,


A:[SOLVED] Blue Screen of Death at startup?

Hello, welcome to TSF!

Could you please follow these directions?

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Answer Match 93.24%

Hi all,

Over the past few months i have been having problems with my computer connecting to my router and often the only way to fix the problem has been to restart the router. Unfortunately, most often the computer would close down but be stuck at the 'shutting down' screen for hours upon hours soi would just have to manually switch it off by holding the power button - i have been doing this approx. 3 times per day for the past 2 months. I know this could seriously corrupt the harddrive but what else could i do. Not sure whether this has contributed to the problem i outline below but i have included just incase.

Anyway today i was just about to log off when my younger brother thought it would be funny to swithc off the computer from the mains. I tried putting it on again but i got the 'Could not load Windows screen'. I started Startup Repair but it just went to a BSOD:

STOP: 0x000000F4 (0x00000003, 0x84EFAD90, 0x08F3B8CD4, 0x0000000)

win32k.sys - Address 8F3B8CD4 base at 8F200000, Datestamp 4549aea2.

Put computer off and tried Startup Repair but again would either get BSOD again or it would just keep on running and curiously the mouse would stop responding and when i hit a keyboard button everything freezes.

Also tried putting in safe mode but no luck as i would get a (different) BSOD:

STOP: 0X00008086 (0X0000000, 0X0000000, 0X0000000, 0X0000000).

Can anyone help?? Please!!

P.S. I tried to system restore but it says i have no restore points made... Read more

A:[SOLVED] Blue Screen of Death at startup!

Hello abbas5001!

Try running chkdsk from a command prompt. Boot up the Windows installation DVD or repair disc, and select "repair my computer". Enter the following:
list vol
Make note of the letter of the main volume, your OS one. It is most likely C, but if not, replace the letter below:
exit // that just exits diskpart
chkdsk c: /r
You can also try a startup repair, from the Windows DVD or repair disc.

12 more replies
Answer Match 93.24%

Hi, I am going through some problems with my system dying on me, and was hoping to get a second opinion by having someone look over my system information.

I built my system about 6 months ago my spec are

AMD Phenom II 1100T 3.3gh

MSI 890FXA-GD65 Motherboard

Corsair Vengeance memory 8G

HIS IceQ Radeon HD 6850

Rosewill 80 plus Bronze series 1000W

Bigfoot 2100 Network gaming card

SATA II 1TB harddrive

I have been getting random hard crash of my system where the screen goes out and the system is hard crashed(ctrl+alt+del, alt+f4, pushing the restart/power button, nothing works) only by turning the power supply shut off I can restart the system. It only crashes when my computer need some more power, such as playing games (Skyrim), or some thing that requires more graphic intensive work.

I have ran PC burning test on the system and it passed without any issues. I have been monitoring temperatures consistently and average temperature for the all the CPU cores combined is 25 C or so. the GPU averages at 33 C at idle highest I have seen it go while running OCCT GPU test was 65C.

So far I have narrowed it down(in my opinion, not an expert) to either my GPU or my power supply. The computer shop I took it to for second opinion couldn't find anything wrong with the system except for the fact it crashes. PSU voltage was fine apprently but it still failed one of their PSU test and when I run OCCT PSU test it causes hard crash, similar to the crash but not as severe since t... Read more

A:Black not blue screen of death when system under moderate load

Quote: Originally Posted by J12y89

Hi, I am going through some problems with my system dying on me, and was hoping to get a second opinion by having someone look over my system information.

I built my system about 6 months ago my spec are

AMD Phenom II 1100T 3.3gh

MSI 890FXA-GD65 Motherboard

Corsair Vengeance memory 8G

HIS IceQ Radeon HD 6850

Rosewill 80 plus Bronze series 1000W

Bigfoot 2100 Network gaming card

SATA II 1TB harddrive

I have been getting random hard crash of my system where the screen goes out and the system is hard crashed(ctrl+alt+del, alt+f4, pushing the restart/power button, nothing works) only by turning the power supply shut off I can restart the system. It only crashes when my computer need some more power, such as playing games (Skyrim), or some thing that requires more graphic intensive work.

I have ran PC burning test on the system and it passed without any issues. I have been monitoring temperatures consistently and average temperature for the all the CPU cores combined is 25 C or so. the GPU averages at 33 C at idle highest I have seen it go while running OCCT GPU test was 65C.

So far I have narrowed it down(in my opinion, not an expert) to either my GPU or my power supply. The computer shop I took it to for second opinion couldn't find anything wrong with the system except for the fact it crashes. PSU voltage was fine apprently but it still failed one of their PSU test and when I run OCCT PSU t... Read more

4 more replies
Answer Match 92.4%

My internet has been running extremely slow and I have popups, which has never happened before. I have to go to the task manager to restart explorer.exe in order to get my icons back. My log:Logfile of Trend Micro HijackThis v2.0.2Scan saved at 10:33:14 PM, on 10/10/2009Platform: Windows XP SP3 (WinNT 5.01.2600)MSIE: Internet Explorer v7.00 (7.00.6000.16876)Boot mode: NormalRunning processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\Ati2evxx.exeC:\WINDOWS\system32\svchost.exeC:\Program Files\Microsoft Windows OneCare Live\Antivirus\MsMpEng.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\system32\spoolsv.exeC:\WINDOWS\system32\Ati2evxx.exeC:\Program Files\Microsoft Windows OneCare Live\winssnotify.exeC:\Program Files\Messenger\msmsgs.exeC:\Program Files\Bonjour\mDNSResponder.exeC:\Program Files\Microsoft Windows OneCare Live\OcHealthMon.exeC:\Program Files\Microsoft Windows OneCare Live\Firewall\msfwsvc.exeC:\Program Files\Microsoft Windows OneCare Live\winss.exeC:\WINDOWS\explorer.exeC:\Program Files\iPod\bin\iPodService.exeC:\WINDOWS\System32\svc... Read more

A:Blue screen of death / no desktop icons upon startup

Hello,We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up.My name is Syler and I will be helping you to solve your Malware issues. If you have since resolved your issues I would appreciate if youwould let me no so I can close this topic, if you still need help please let me no what issues you are still having, in your next reply.Download random's system information tool (RSIT) by random/random from here and save it to your desktop.Double click on RSIT.exe to run RSIT.Click Continue at the disclaimer screen.Once it has finished, two logs will open. Please post the contents of both log.txt (<<will be maximized) and info.txt (<<will be minimized)Then please post back here with the following: log.txt info.txtThanks

2 more replies
Answer Match 92.4%

Hello there all,

My name is Adam and I am currently running a Dell Dimension E520, Windows XP MCE 2005, 250GB HD, Dual Core 2.8Ghz, and 1 Gig RAM.

For some reason, this morning I woke up and turned on my computer. It started up normally and went to the login screen where it froze before the "Press Ctrl+Alt+Delete" box appeared (I set this up to do this instead of the welcome screen). Anyway, I was forced to do a hard restart. This time, the computer didn't even get to the login screen before it gave me the blue screen of death with the following error code:

Stop 0x00000024 (0x00190203, 0x8715A820, 0xC0000102, 0x00000000)
I did some research and found that it said 0x24 is a NTFS.sys problem. I followed the steps and inserted my XP cd but wasn't even presented with the option for recovery console. It just said "Setup is loading files" then it said "Starting Windows" and then continued through the process of starting up until I reached the Error message. I can't even start up in safe mode! I've tried everything I could find on the internet and am desperate and don't know what to do. ANY help would be a life saver. Thank You!

A:Blue Screen of Death Upon Startup - NTFS.sys error?

Hello avsfilms

When booting from the XP installation CD first you must go into the BIOS and set the boot order to
Hard disk

Then reboot and the CD should boot up properly.
Watch for "Press any key to boot from CD"

A couple of pages into setup select the first "R" you come to. This is ths Recovery Console.

At the command prompt type
chkdsk /r (there is a space before /)

11 more replies
Answer Match 92.4%

The whole story with this laptop. I once had a problem with the black screen of death when i was able to login. there was this empty black screen and no desktop. I was able to get through the black screen of death and the desktop was working. Problem was some of my drivers or registries were messed up. Bascially my laptop was never the same after the black screen of death. so i reinstall some of my drivers like access to internet, sound, and dvd-rw to get it running. some program still don't work today like window defender
After a random window update that restarted my dell laptop. This new problem started.
problem #1 blue screen of death
i did a post two months ago on this forum
i still hadn't even fix it. so it crash and reset often if i leave it alone or i do too many stuff

two months later
-so i deleted malwarebyte and was using driver verifer to figure out the problem from this site

-while i was using driver verifer a new bsod came out c9

couldn't use window vista (normal mode) for a while like it restart over and over when it loading window vista. So i keep pressing random f buttons everytime it reset until I was able to use safe mode to system restore it.
the result is i have no minidump files on c9

Now i am a little worried if the next blue screen of death come out...I will have no idea ho... Read more

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Answer Match 92.4%

Hi all,

I have a laptop that is dual booting Windows XP Home and Vista. When I boot to XP it gets as far as starting to show the desktop but then produces a blue screen of death with the error:


I can boot to Vista and use the machine with no problems. I can also boot to XP Safe Mode with no problems. I have not added any new hardware recently.

I have ran chkdsk on the drive that XP boots from, I have also gone into XP safe mode and selected a diagnostic startup so that only basic services are loaded, but I still get the blue screen error.
Laptop specs:
Centrino Duo 1.8GHZ
512MB nVidia Geforce Go 7900 GS
2 x 120GB HD

Any help is much appreciated on this!

A:Windows XP startup blue screen of death - PAGE_FAULT_IN_NONPAGED_AREA

try removing or changing memory to see what happens...sounds familiar on Win XP...

good luck!

1 more replies
Answer Match 92.4%

I have been having problems with my computer lately as stated in the title, I suspect there are things running in the background that I am not using. I downloaded HJT and ran it, here is my log:
Logfile of HijackThis v1.99.1
Scan saved at 2:44:23 PM, on 1/18/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Analog Devices\SoundMAX\SMax4PNP.exe
C:\Program Files\Dell\Media Experience\PCMService.exe
C:\Program Files\Norton AntiVirus\SAVScan.exe
C:\Program Files\Musicmatch\Musicmatch Jukebox\mmtask.exe
C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Microsoft AntiSpyware\gcasServ.exe
C:\Program Files\Java\jre1.5.0_04\bin\jusched.exe
C:\Program Files\Mi... Read more

A:Solved: very slow startup, blue screen of death

16 more replies
Answer Match 92.4%

I run a dual-boot system of windows and ubuntu and i mainly use windows! Two days ago, i tried to remove Grub but i didn't have a recovery cd to run "fixmbr"! i came across "ms-sys" a linux program that had the same functions, and had been recommended in various forums. After running, i get nothing but a black screen on boot! i reinstalled grub, ubuntu works fine, but when i select windows i get the black screen again. I've tried most of the recovery programs, testdisk, super grub disk, MBRfix, etc. but they don't help. I found a way to get recovery console through usb but neither fixmbr nor fixboot helped.
i found a windows installation cd, and tried to format the windows partition part when it first reboot it stays stuck on "Press any key to boot from cd..." and even when i press nothing happens. What should i do?

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Answer Match 92.4%


Last night I left my computer running and when I woke up this morning the black screen of death was staring back at me. All I see is a black screen with a blinking white dash. When I rebooted I got a black screen with the blinking dash in the top left corner, then it went to the normal Dell icon that says press F2 for menu. I press F2, nothing happens. Then it goes beack to the screen of death and does nothing. Nothing happens no matter what buttons or combonations of buttons I push. I simply cant get a menu to boot into safe mode or anything. When I put in the microsoft XP instalation CD, nothing changed and I cant get to a menu to tell it to boot off the CD. I desperatly need the computer for homework and any help would be apriciated.

My computer's specs are:

Dell Inspiron 8100 Laptop
Pentium 3 processer
Windows XP


A:Black Screen of Death at Boot Up

6 more replies
Answer Match 92.4%

Alright so i moved my comp over to my friends to play some mmo but when i hooked my comp up the monitor never showed anything just a black screen. I read around a lot and everyone got like the widows splash sign and stuff but i didn't get anything at all just solid blackness so i tried using my friends monitor but no diffrence i tryed using my onboard graphics card still no solution im puzzled i dont even know how i would fix sumthing like this when i can't even see anything at all on my screen ill try a few more things and keep u updated if i get any changes

A:Black screen of Death on boot

I have windows XP as well

2 more replies
Answer Match 91.98%

I did a Windows Update. My computer was fine for a few minutes, then the blue screen appeared. My son quickly turned off power to my computer. He said the blue screen indicated that I was losing physical memory...When I started up my computer several minutes later, it got me to the user accounts screen. I decided to watch and wait, and again the blue screen popped up. Again, my son turned off power to computer...After several minutes, another attempt was made to start up the computer...All that came up were black screens...First the BIOS screen with the energy star appears, then goes black, then a black troubleshooting screen saying "We are sorry for your inconvenience..." with a count down clock of 25 seconds. This cycle of BIOS screen and troubleshooting screen repeats, until I again turn off the computer manually. This has happened before. It was solved by me getting so frustrated that I stored the computer until I could decide what to do. I just recently pulled it out of storage, and, lo and behold, it was up and running again...until today. Any suggestions? Also, the video card keeps popping out whenever I move the tower. Should I replace the computer case or junk the tower and start all over again?

A:After windows update, blue screen of death, then alternating black screens

Thank you for viewing my thread. Unfortunately, no one has replied since posting the threat, so I have gone elsewhere.


1 more replies
Answer Match 91.56%

OK, ill try and make this short and sweet. A week ago my computer's power supply went out. I got a new power supply and now having issues. When I startup my computer regularly, it gets to my desktop and within 30 seconds or so of completely booting up (random, sometimes not even that far) I get the blue screen error and it reboots. This cycle will go on forever.
I am however, able to F8 and go into system restore, etc and the computer will stay powered on there forever. In fact, I am writing this post while in Safe Mode with networking. 
I have run hijack this and attached is my results. Any help is greatly appreciated. Thank you

A:Blue Screen Death on startup, but fine in Safe Mode

Greetings and to BleepingComputer,
My name is xXToffeeXx, but feel free to call me Toffee if it is easier for you. I will be helping you with your malware problems.
A few points to cover before we start:
Do not run any tools without being instructed to as this makes my job much harder in trying to figure out what you have done.
Make sure to read my instructions fully before attempting a step.
If you have problems or questions with any of the steps, feel free to ask me. I will be happy to answer any questions you have.
Please follow the topic by clicking on the "Follow this topic" button, and make sure a tick is in the "receive notifications" and is set to "Instantly". Any replies should be made in this topic by clicking the "Reply to this topic" button.
Important information in my posts will often be in bold, make sure to take note of these.
I will attempt to reply as soon as possible, and normally within 24 hours of your reply. If this is not possible or I have a delay then I will let you know.
I will bump a topic after 3 days of no activity, and then will give you another 2 days to reply before a topic is closed. If you need more time than this please let me know.
Lets get going now
Hi 00bolt,
Run this program from safe mode:
Please download Farbar Recovery Scan Tool and save it to your Desktop.
 Note: You need to run the version compatible with your system. If you are not sure which version applies to your syste... Read more

3 more replies
Answer Match 91.56%

after installing software needed to remote access hospital, (ICA32, aventail) started to get blue screen of death.
i disabled aventail automatically running at start up. still got blue screen.
i restarted with last known good configuration and so far no blue screen.
still, the restart takes too long (predates blue screen) so i wonder if you'd look at this Hijack log and make some suggestions.
much thanks

Logfile of HijackThis v1.99.1
Scan saved at 1:13:37 AM, on 6/15/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\Program Files\Common Files\AOL\1123889542\ee\AOLSoftware.exe
C:\Program Files\Yahoo!\Antivirus\CAVTray.exe
C:\Program Files\Yahoo!\Antivirus\CAVRID.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Yahoo!\Y... Read more

A:Solved: slow startup; intermittent blue screen of death

8 more replies
Answer Match 91.56%

Greetings Im new here and did search the site for initalizecommand c0000033I recently got a malware virus which would only show a fake ad on startup for a subscrition to some removal site btw norton 360 did not detect it.I appologise i cant post a malwarebytes log as it didnt save it for some reason but the instructions im sure were from this site run malwarebytes then combo fix. and first install windows recovery console which i did.I regained control of my desktop but now at start up win xp splash goes through then a blue win xp screen with following appears initalizecommand c0000033 then it appears to load as normal i followed some instructions to remove the console from the root directory but it has not fixed the problem any suggestions or help appreciated Windows HE V2002 SP3Regards Bucka

A:initalize command c0000033 why does the blue screen of death come up with this at startup

Thanks for posting your question. Go to Control Panel > Administrative Tools > Event viewer. In the left hand column select "System". Locate any error messages. Double click on the error message(s) to display the contents. Copy and paste the error message(s) in your post. Thanks, Joel

40 more replies
Answer Match 91.56%

OK, ill try and make this short and sweet. A week ago my computer's power supply went out. I got a new power supply and now having issues. When I startup my computer regularly, it gets to my desktop and within 30 seconds or so of completely booting up (random, sometimes not even that far) I get the blue screen error and it reboots. This cycle will go on forever.
I am however, able to F8 and go into system restore, etc and the computer will stay powered on there forever. In fact, I am writing this post while in Safe Mode with networking.  But I am unable to actually run system restore. It will end up giving me an error no matter which system restore point I try and run.
anyone have any ideas? Really need to get this back up and running ASAP as I use it for work 

A:Blue Screen Death on startup, but fine in Safe Mode

Do a Clean Boot and see if this is related to a Service or Startup item.
***This is a diagnotic tool for Windows Vista, Windows 7, and Windows 8.  This will not repair your computer, but it may point to where the problem lies so that a repair can be made.***
Warning:  Disabling items in Services or Startup may leave your anitivius disabled until the process is ended.  For this reason I would suggest that you perform this process off line.
Step 1
(1)  Click on the Start orb, then type msconfig.exe in the Search programs and files box.  
(2)  When msconfig is seen in the pane above the search box and under Programs, right click on it, then click on Run as administrator.

If you are prompted for an administrator password or for confirmation, you should enter the password or provide confirmation. 
Step 2
(1)  Click on the General tab.   
(2)  Click the Selective startup option. 
(3)  Remove the check mark in the Load startup items  check box. 

Step 3
(1)  Click on the Services tab. 
(2)  Place a check mark in the Hide all Microsoft services check box, this will remove the Microsoft Services from the list but will still be running. 
(3)  Click Disable all, this will remove all of the check marks in the Services list, then click on Apply, then OK.  Click on Restart in... Read more

13 more replies
Answer Match 91.56%

A few months ago my hp elite book 8540p started crashing at startup the blue screen of death reads as follows: driver_irql_not_less_or_equal
In the technical information part it reads:
***stop: 0x000000d1 (c05086417b, 0x00000005, 0x00000000, 0x8630fce0)
It's been awhile and I honestly don't know what I did.. I know I was installing slot of free synthesizer vst off of the Internet.. So I'm it's something to do with that.

A:Blue screen of death at startup of windows 7 home premium 32 bit

Security Check
§  Download Security Check from here or here and save it to your Desktop.
§  Double-click on SecurityCheck.exe
§  Follow the on-screen instructions.
§  A Notepad document should open automatically called checkup.txt.
§  Please post the content of that document.
Farbar Service Scanner               
§  Download Farbar Service Scanner.
§  Run it on the computer.
§  Make sure the following options are checked:
o    Internet Services
o    Windows Firewall
o    System Restore
o    Security Center/Action Center
o    Windows Update
o    Windows Defender
o    Other Services
§  Press "Scan".
§  It will create a log (FSS.txt) in the same directory where you run the tool.
§  Please copy and paste the log to your reply.
§  Download MiniToolBox
§  Run it on the computer.
§  Checkmark following boxes:
§  Report IE Proxy Settings
§  Report FF Proxy Settings
§  List content of Hosts
§  List IP configuratio... Read more

15 more replies
Answer Match 91.56%


On boot, I started receiving the blue screen of death (win xp) a day or 2 ago. Tried System Restore to 4 days back, didn't work. I can't even catch the blue screen error/fault message since the system resets so fast after getting the error. I ran a Hijackthis scan in safe mode (see below).

Could anyone provide a suggestion on how to troubleshoot?

Thank you,



Logfile of HijackThis v1.99.1
Scan saved at 12:10:59 PM, on 4/26/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16414)

Running processes:

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar =
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page =
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL =
R1 - HKLM\Software\Microsoft\Internet Explorer\Mai... Read more

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Answer Match 91.56%

I turned on my Dell Inspiron 530 Desktop computer and it was running perfectly normal then it came to the login screen, I logged in to my account. After everything loaded and it showed my desktop and programs the computer blue screened, then shut off. It restarted all the way to the login screen, so I logged in and the same thing happened. Does anyone know what might be wrong with my desktop, is it a virus maybe?

A:Dell Inspiron 530 blue screen of death right after startup (desktop)

Possible virus damage to the hard drive files or just a failing hard drive...

1 more replies
Answer Match 91.56%


So, my dear computer is acting up again. And this time, it's a hardware problem. Whenever I turn it on it would beep indicating that the system has started up correctly, would show me the bios start-up window and then out of the blue while checking the CD-ROM for Boot CD this message appears:
INTEL UNDI, PXE-2.1 (build 082)
For Realtek RTL8111B/8111C Gigabit Ethernet Controller v2.06 (0704255)
PXE-E61: Media test failure, check cable

Randomly, I manage to get past this and attempt to load on the Windows XP, after doing so I get a black screen or running it a few minutes I get a blue screen of death.

Safe mode doesn't work either, since the System Restore is turned off, and I haven't installed anything or modified the OC in any way for a long time.

Technical parameters of the PC:

OC: Windows XP SP3 32bit
Processor: Intel Core 2 Duo E7400 2.8GHz 10066MHz 3MB
Motherboard: Gigabyte GA-P30-ES3G 775 P31 1333MHz DDR2
RAM: Kingston DDRII 2GB PC6400 80 MHz CL6 x2
HDD: SG ST3500320AS 500GB SII 32MB 7200
Video Card: PoV GeForce 9600GT 1GB DDR3 256bit HDTV HDMI
Power supply: Forton ATX-450PNR 450W ATX

Is there a way to fix this without going to my vendor for a repair? All advice are welcome, thanks in advance.

More replies
Answer Match 91.14%

Hey everyone!

I've had an issue with my computer booting properly. I went from a 1:05 boot time to over a 2:00 boot because Vista go's to a black screen instead of loading my desktop.

I'm not sure where to start fixing this, I've always been good with computers and have tried all the text book fixes and I have no where left to go. I made a video which is uploading now and will be up incase this doesn't make as much sense as I'd hope.

I'm running an
Alienware Area 52
Intel Pentium D CPU 3.00 GHz
3 gigs of ram
ATI Radeon x1600

All my drivers are up to date.

Any help / input / advise is greatly appreciated!

A:Vista 32 Bit Black Screen of Death on Boot.

YouTube - Vista 32 Bit Black Screen of Death on Boot

there's the link!

7 more replies
Answer Match 91.14%

Hi, my problem stemmed from an infection of the Internet Security 2010 Worm.Win32.Netsky. AVG and the Resident Shield popped up a bunch of infections and I let it (mistakenly) go through with a "force threat removal" on a couple things until it restarted my computer (to the black screen of death). I remember seeing something like "helper.dll" on AVG so that may be one of the files.I'm now just getting a blank black screen with a mouse pointer. In safe mode, I get the same thing with "Safe Mode" at all four corners. Windows will give me the option to update my product key before all of this. I've noticed hitting "Activate Later" immediately sends me to the black screen. If I click "Activate Now" it opens up Google Chrome and attempts to access the Microsoft website. Although the Google Chrome page stays blank and I get a message that Chrome is not responding and asked if I want to "kill" it or "wait" for it. I also can get some Windows by asking for Assistance with my product key at the startup "Activate Now/Activate Later" box. I get the Windows Help and Support type windows that allow me to click through the hierarchy of links through all of its Help and Support information.I've attempted "Last Known Good Configuration" to no avail. Someone on this site told me on the live chat that I may need to set up a Live CD. I'm hoping that I can run System Restore through using a ... Read more

A:AVG force threat removal causes "black screen of death" Windows startup (need to set up Live CD)

Hello, I am sorry for the big delay First of all, can you please let me know if you attempted a repair installation or something like that?

62 more replies
Answer Match 90.72%

Hi all,

Wondering if you can help me out again. My laptop was virus free and working fine until I dropped it today and the battery fell out when it was running. Now when I try to Start Window Normally or Last Known Good Configuration I am prompted with the attached Blue Screen and then it just keeps cycling.

Please Help. I would prefer not to lose my files if possible. Thanks for all you do.

A:Xp won't boot - Blue screen of death

Un mountable boot volume means a hardware issue with the Hard drive or boot sector error.
BSOD would mean Hardware to me

9 more replies
Answer Match 90.72%

I am running xp home. I was playing a game when finished i exited the game the blue screen of death came up with no error message just shutdown compter before damage occures. So i did tryed to reboot now it will run through memory scan till it gets to hit delete for setup. but will not let me go into setup or boot up . dont figure. help please

A:Blue screen of death then no boot

Try to get it to go into "last known good configuration" it does not always work...buts its worth a try

1 more replies
Answer Match 90.72%

Hello. I have a similar problem to SamathaKay, who posted earlier today about getting a BSOD when booting up. I have a shop-built desktop, circa 2006, running XP Pro. When booting up, the computer gets to the Windows screen with the little bar at the bottom, then the BSOD flashes only for an instant, and the whole boot process starts over. If I don't cut the power, it'll go on and on in this endless boot loop. I took a vid with my phone, trying to catch the BSOD to see what it says. I will try to attach it to this post. When you pause the BSOD (which occurs during the 8th second of the vid), it looks like it says, "UNMOUNTABLE_BOOT_VOLUME" along with some other stuff. I can't really make out the technical information at the bottom, partly because the stupid video is sideways. D'oh!

Anyways, any help for this? It first happened a couple years ago when I put in a cd that I thought contained some pictures. The problem happened, and we were just about to embark on a move across several states, so I didn't fool with it. Two hellish years later, I finally get around to unpacking this computer, and the dang thing still won't boot. Surprise. Yeah, I was hopin' it would fix itself.

Well crap, it looks like I can't upload the vid. It's a Quicktime vid, and almost 5 MB so I'm not really surprised.

Thanks for any insight.


A:Cannot boot- blue screen of death

Unmountable Boot Volume -

Running chkdsk /r command on the partition/drive the normal cure for this (if it's cureable).


1 more replies
Answer Match 90.72%

I've had an Alienware Aurora now for a few years without any "major" problems. Last week, it started acting funny with random re-boots. Then, it completely died. I assumed it was the power supply since it wouldn't do anything. Ordered one and replaced it, computer comes back to life.

I noticed the temps were pretty hot though. I decided that I didn't need it to be overclocked (I don't use it for gaming much anymore) so even though it came OC'd from Dell, I reverted back to "Optimal" (Default) bios settings. Herein lies the problem. RIGHT before I changed those settings, I updated the bios. I was on A04 (if I recall) and updated to most recent (A11?).

The update seemed to take perfectly fine. Unfortunately that was the last time I could boot up. I've tried EVERYTHING!! Can't boot into safe mode, ran diagnostics and came up empty. I got a blue screen of death saying "Uncorrectable hardware" problem (0x0000009c).

The ONLY thing I can get into right now is the bios. I've since tried to change things in the bios to no avail. HELP!!!??? (please)

A:PLEASE HELP!! PC won't boot!! Blue screen of death.


2 more replies
Answer Match 90.72%

My OS is XP with SP2. My problem is that most of the time when I make a change (Install a new program, or uninstall an existing one), then at the next boot, I get a "Blue Screen of Death".

I can then boot again and the computer boots fine when I select "Boot Normal".
Occasionally I have to boot into "Safe" mode, and then reboot. Then everything boots normally until I again make a change as described above.

This does not happen every time a change is made, but happens only after such a circumstance.

I assume that it cannot be an existing driver causing the problem, or I would get the blue screen every time, and rebooting would not "fix" the problem.

I have checked the boot log, and have not found anything.

Has anyone else experienced anything like this?


A:Blue Screen of Death at Boot

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Answer Match 90.72%

I'm getting this error screen when starting Windows XP.


How do I disable/uninstall any of those items listed, or run CHKDSK if I keep getting this screen?


A:blue screen of death at boot

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Answer Match 90.72%

So I was on my PC which runs Vista, doing a couple too many things at once I suppose...and all of a sudden it freezes, I get the blue screen of death (I didn't catch what the error messages were), it shuts down, begins to restart, but it only gets to the point when the black screen with the white writing comes up and it only lists my CPU, nothing else...
any ideas how to fix it?
Thanks in advance

A:Blue Screen of it won't boot

I think I would be checking my Hard Drive out. It sounds like you might have a problem with it. Let us know...Jazz

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Answer Match 90.72%

I picked up another Google redirect virus, so I went into SafeMode to run a program to remove it. Now I cannot run Safe Mode or boot up at all.

Anytime I try to boot XP, I receive the Blue Screen of Death and a STOP: 0x0000007E message.

What I've done so far:

I've gone into BIOS setup and tried to disable caching or shadowing (as suggested in the error message), but there's no option to do so. I've also entered Recovery Console, did chkdsk /r. Problem persists after scan.

XP came preloaded and I do not have any disks! I do however have a USB drive and access to another PC, so fortunately I can download whatever I need. I also know how to boot from the USB. I am on a friend's mini that does not have a CD ROM, so burning any files to a CD is not an option!

Any assistance is greatly appreciated!

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Answer Match 90.72%

Hey guys I'm new to this website And wondered if anybody could help me as currently I am at a standstill on what to do. I have an acer aspire 5532 and up to about a month ago it was woking fine apart from this box that asked me if i wanted to run or cancel this exe. thing it always came up but i never took it seriously. I used Avg and adaware as my safety programs and often did updates and security checks I did notice one thing persistently came up but nor Avg or adaware could solve it. after a while Google chrome said it had to block itself from me because of malware? I came to the conclusion I had a virus so to solve everything I did. a systrm restore but this wasng yhe end of it ny laptop started taking ages to boot up I thought it sounded like it port power but evenyually worked and came on fine and now it won't turn on at all it restarted after whT I think the blue screen of death vomed up do im lijd rodg no laptop and I need it for my study. My uncle said press f8 and go into safe mode but it just beeps at me when I hold it down help?!

A:blue screen of death during boot!!

Btw its windows 7!

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Answer Match 90.72%

I don't want to restore my PC and it won't start normally or in safe mode. I've found that if I press F8 for more options then I can choose the repair option & I'll get a Windows Recovery .. that asks for user info and either I don't have it or it's not being accepted.

I have the installation disc that came with my PC. I also have the disc 'Gateway Applications & Drivers' and 'Backup' that Best Buy made me.

So, what do suggest that I do?

A:How do I boot up after a Blue Screen of Death?

hi using only the windows recovery disc do a start up repair to recover the pc,,,, for a system restorehttp://vistahomepremium.windowsreinstall.c...stemrestore.htmgood luck.

3 more replies
Answer Match 90.72%

Hey guys I'm new to this website And wondered if anybody could help me as currently I am at a standstill on what to do. I have an acer aspire 5532 and up to about a month ago it was woking fine apart from this box that asked me if i wanted to run or cancel this exe. thing it always came up but i never took it seriously. I used Avg and adaware as my safety programs and often did updates and security checks I did notice one thing persistently came up but nor Avg or adaware could solve it. after a while Google chrome said it had to block itself from me because of malware? I came to the conclusion I had a virus so to solve everything I did. a systrm restore but this wasng yhe end of it ny laptop started taking ages to boot up I thought it sounded like it port power but evenyually worked and came on fine and now it won't turn on at all it restarted after whT I think the blue screen of death vomed up do im lijd rodg no laptop and I need it for my study. My uncle said press f8 and go into safe mode but it just beeps at me when I hold it down help?!

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Answer Match 90.72%

I'm getting the black screen with movable cursor or KSOD (Black Screen Of Death) on Windows Vista.

What happens:
The system powers on.
Start windows normally
Windows splash screen
-> Black screen <-

What I can do:
I CAN enter BIOS and have reset the default settings.
I CAN press F8 to give me advanced boot options, but all options have the same result, apart from "Repair your computer".
I CAN load the "Repair your computer" option.
I CAN move the mouse around the screen.
I CAN press shift 5 times to get a dialogue to appear, but no control panel.
I CAN press the power button to shut down the system.
I CAN start up in safe mode, which is exactly the same, but with lower resolution.

I CANNOT seem to do anything else.

However, there are workarounds to accessing the hard drive:

I CAN use MSDaRT or the System Recovery Tool.
I CAN use the hard drive as an external USB hard drive on another machine.

What I've tried:
Startup Repair - Could not detect a problem.
System Restore - No restore points.
Windows Complete PC Restore - A valid restore location could not be found.
Windows Memory Diagnostics - No errors.
SFC Scan - No problems.
Stand alone system sweeper - No problems.
Hotfix Uninstall - Nothing to uninstall.

I also COULD do a partial or full "Packard Bell Recovery", which is essentially like reinstalling windows. I DO NOT want to do this.

I'm sure this is just a simple software issue real... Read more

A:Black screen with movable cursor or KSOD (Black Screen Of Death) Vista

I think I saw this post aver at Toms but I also think you gave some additional info.
I think what may be going on it during the switch from the windows low res video driver to the driver used in normal mode.

Since you can get into safe mode try to go to device manager.
Start|right click computer|properties|device manager.
Look in the display adapter.
Is there a yellow exclamation mark there?
Or is it showing the video that you know should be there?
Please post the video that the machine uses and or the PB model.

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Answer Match 90.3%


I bought COD MW3 via Steam. I had download the game from the steam server and I played it several times without any problems. After I reinstalled Windows 7 Ultimate 64-bits I had to download COD MW3 again from the Steam server. I installed the game. Till here nothing went wrong.
When I started the game my screen freezes and I get the blue screen of death and my PC restarts.
So I can't play the game anymore!

Check the attachment. I added all my dmp files, I'm not sure if they all were caused by COD MW3. I know for sure that the last one is! '071412-22230-01.dmp'.
Could someone help me out please?!
Windows info:
- Windows 7 Ultimate x64
- Full retail
- Bought my PC in December 2011 (Christmas)
- Reinstalled Windows 7 in March 2012 I guess

A:Blue screen of death by Call of Duty Modern Warfare 3 startup

I guess it has something to do with 'ntoskrnl.exe'. But I am not sure, plz help me.

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Answer Match 90.3%


My laptop is running Windows 7, 64 bit.

Before this problem I had a VPN Client installed however it was not compatible with 64 bit versions of Windows.

However, I checked on the website of our provider of VPN Clients and there was a new version which is Beta, it is said to be compatible.

So, I downloaded this client, and attempted to install it. During the installation I was told I had to uninstall the old version, and then I received a Blue Screen of Death.

Windows then restarted automatically, and during boot it tried to install the latest VPN Client again, with the same outcome (a crash).

I have went into Safe mode, deleted everything from the %temp% folder then booted back into Normal mode but on boot the Windows installer still attempts to install the latest VPN.

Where is it reading it from?

Any ideas?

FYI- , the right most entry is the version I attempted to install.


A:Windows installer kicks in on startup and causes Blue Screen Of Death, VPN Client

Try booting into Safe Mode again and do a START---ALL PROGRAMS---ACCESSORIES---System Tools---System Restore. Pick a date prior to the VPN client installs and restore via a reboot to that state hopefully. We use Shrewsoft's VPN Client at work and it is Windows 7 compliant. Release 2.1.5!!

Hope this helps!!

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Answer Match 90.3%

error = STOP: c0000218 \systemroot\system32\config\software

When I start windows I get this blue screen every single time. I am unable to start windows in any form (safemode etc.). I have the windows re-installation startup disk but for some reason my disk drive is unable to read it. I have used this startup disk with this computer recently to bring my computer back to factory settings in the summer, so I know the cd and my cd drive were working at most 2 months ago.

I'm stuck because I dont know any way to fix this error with out my disk drive working.

A:Blue screen of death + windows wont read startup disk

Can someone please help me, im having a lot of trouble with this

8 more replies
Answer Match 90.3%

Okay, bear with me, as this may be a little long. A friend was going out of town last weekend, so he shut his computer down and unplugged it before he left. It was working fine at this point. When he got back home, and started it up again, after the BIOS loaded, it went straight to a black screen and wouldn't budge.
Anyway, he called me for help, and I figured it would be a simple fix, just use the Vista cd and do a Startup Repair on it. Easy, right? Wrong. I forgot that the DVD player in his system has an issue and won't read disks. So, I took his computer to my house, removed the HDD, and installed it in my computer. Before I go on any further, the computer that was having the issue is a Dell Inspiron 531 running on an AMD Athlon X2 (not sure of the exact speed, but it came with Vista preinstalled from Dell, so I'm assuming it meets the minimum requirements), and the one that I was going to use to fix the issue is a Dell Dimension E510, running a Pentium 4 3.0Ghz and 2.5Ghz of RAM.
So, I put the Vista cd in my DVD player, changed the boot sequence, and booted off the cd. Now, when it got into the repair utility, it did NOT list the Vista OS for me to repair it. It said something about (paraphrasing) "... if your OS is not listed, load the drivers for your HDD. Please select the source of the drivers for your HDD to install..." or something to that effect. I have no idea what the drivers would be called, or where to look for them. Besides, it was my underst... Read more

A:Vista Ultimate won't boot up (black screen of death)


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Answer Match 90.3%

My compute has a not quite black screen at startupI uinderstand that this migh tbe cuased from a Windows automatic updateI am not able to do a system restore as there is no video

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Answer Match 90.3%

I justr turned on my pc this morning and after being asked whether to boot from last known good or from normal, the screen goes blue/black and just stays like that and nothing happens hope its nothing serious. I don't have a backup cd.

A:Blue/black screen after startup

Have you tried booting into safe mode?

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Answer Match 89.88%

Upon startup I am created with a blue screen displaying the following technical information:

*** STOP: 0x0000007E (0xC0000005, 0x806303A4, 0xF8B22A7C, 0xF8B22778)

Haven't changed any setting at all recently so I'm not sure what the problem can be. I was using the PC earlier in the day and it was working fine.

Any help would be greatly appreciated!

A:Can't boot Windows, blue screen of death

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Answer Match 89.88%

I have a Toshiba Portege and am running Windows XP.Blue screen error message appeared after I had to power off secondary to frozen computer after trying to synch iphone.

When I re-boot the safe/normal/safe with network/etc. mode appears but when I select an option the blue screen appears with t he 0x0000024 error code and a few others that follow (e.g., 0x0019020203, 0x83B512B8, etc.

Need help. I do have recovery disks but have never had any luck getting this Portege to recognize the Toshiba external CD Drive, deep sigh.

Thanks in advance--probably basic....or I am doomed.

exact error codes:

a problem has been detected.....

STOP: 0x00000024 (0x00190203, 0x083B2D828, 0xc0000102, 0x00000000

Running Norton antivirus

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Answer Match 89.88%

hi, I am hoping someone can give me some advice... when I start my desktop computer I keep getting the blue screen of death that tells me that a problem was detected and windows has been shut down to prevent damage to your computer... the last line says stop 0x0000007e (0xc0000005, 0x822ec113, 0xf89877b0,oxf98974ac
I can't even get it to start up in safe mode, or boot from cd, I was just going to reformat it to get rid of the problem but it won't boot from the cd, i keep getting an error message for that too. I am working from my laptop now to try and find a solution. any ideas would be much appreciated! Its frustrating not to be able to get on the desktop, as that is where I do my printing from etc.
thanks in advance!

A:help can't get computer to boot up, blue screen of death

What error do you get trying to boot from a CD?

1 more replies