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MSIE no longer "sees" outlook express

Q: MSIE no longer "sees" outlook express

I messed up! Sometime back, I tried some stuff I shoulda left alone! It happened months ago, and I forget the details (yeah, I know, if I forget what I messed up, or how, then how can I ask for or expect any help!). Short version: MSIE v6, running under Windows XP home edition SP1 (yeah, yeah) no longer sees the existence of Outlook Express v6, which is still, indeed, fully installed on my puter. Trouble is, I can't go to Tools/Internet Options/Programs and choose OE as my default e-mail reader, which I've been using for years now, since MSIE doesn't know it's there!

I've tried removing and reinstalling OE, from the Control Panel. The "remove" option takes only a fraction of second and then ends. Hard for me to believe it's really removing anything. So if it didn't, then reinstalling won't do anything cuz the "install" process, starting from one of MS's online sources of the original program, would only detect that OE is still on my hard drive, and would stop immediately. Indeed, that's what seems to happen, when I try reinstalling OE after trying the "remove" option in Control Panel.

I haven't tried reinstalling MSIE v6. And I sure don't want to have to go all the way back to something like format c: and using Dell's CDs to start all over again!

NAV is certainly part of the problem. When I just try launching OE, I get a NAV-oriented message about trying to create an empty folder for anti-spam, and I get into a screen-locked, keyboard-locked mode that resembles the blue screen of death: only holding the power button down for 5-6 seconds will shut down the entire machine and let me start all over again.

Any suggestions?

A: MSIE no longer "sees" outlook express

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Answer Match 86.52%

Ok, this is my third attempt, after re-booting and re-booting. This is my wife's Sony, abt. 3 years old, P4, WinXP HE, 512k ram. For a long time now it has been "temperamental". Among the latest is I can no longer "switch user" as normally. Clicking Start/log off/switch user does absolutely nothing now, it merely reverts to the former screen. Start/log off/log off does work, however.
And the shortcut that I used to use, the Win logo key +L now goes to "UNLOCK COMPUTER", a pop-up message that tells me the pc is in use and locked and only I (presumably as an administrator) with the proper password can now unlock it..
Problem: what the heck is the password?
We don't recall ever setting one.
Control+Alt+Delete does nothing here. Once at this screen, my only recourse is to reboot. ("Cancel" is greyed out. I think though that a few days ago it wasn't and I could cancel. Is that my faulty memory or is this thing getting worse?)

A side note: I did recently download and utilize a reg cleaner freeware "Regseeker" which I used to delete only several items it said were not used or broken links. (It also allegedly created a back-up before deletion, but darned if I can see where or how I can get them back!)
I also disabled, thanks to another tech "advice", several services via Control Panel/Administrative Tools/Services. However, that techie claims nothing I disabled in his list should affect this.

 ... Read more

A:Solved: "Switch User" no longer functions. "Password"?

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Answer Match 86.52%

Sometime over the last few weeks Google's "More" drop-down and its "Search Tools" menu items have quit working in IE10. The other buttons that let you select web, images, shopping, etc. still work properly.

The "More" and "Search Tools" buttons get focus when the mouse is over them and they animate when clicked but nothing happens. I have Google Chrome and Apple's Safari installed and the buttons work properly on these browsers.

I've googled it but most of the posts found are about a not-quite-the-same problem of the buttons just working momentarily. At any rate, I tried the fix [clearing cache and cookies] that some of the posters said worked but it didn't make any difference.

I've disabled all of the ad-ons and the problem is still there. I re-enabled each add-on one at a time and tried it but none of them had any effect.

I've disabled my Norton Security Suite and the problem still exists.

I've reset IE and, other than losing all of my saved passwords, it too made no difference.

I think this might be a useful clue.

I noticed that for all of the buttons that are working, when I pass the mouse pointer over them it displays a URL down in the status bar. However, for the two that are not working nothing is displayed. It appears that the controls associated with these buttons either don't exist or are being blocked.

Does anyone have the solution for this, or at least and idea of what the problem is?

Thanks in advance for ... Read more

A:Google "More" and "Search Tools" buttons no longer working...

Hello Howard,

you can observe one thing here. All the menu items are just links. But More and Search Tools menu items are different. More is drop down menu and Search Tools also kind of drop down but with sub menu items.

So it seems like there are some script errors with your IE 10 browser.

But i am sorry, re installing IE is the only option i can suggest.

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Answer Match 86.52%

I came across this error in the Task Scheduler when checking scheduled task and it happened as soon as the application was opened so I did a little searching and found out the first occurrence was due to the Defrag schedule and found a solution for that here :


So now that took care of that error and decided to check a few more folders and sure enough I located another error of the same having to do with the AppID folder in the TaskScheduler Windows folder and it seems as though the PolicyConverter entry is missing from the task scheduler in this folder and more than likely from the Reg. I have not done a search there yet but it is located in the Windows Task folder system files . I will cut to the quick here and ask shouldn't I be able to import export that entry from a system Reg that has the entry to the system that does not have the entry and reboot and go back into the TaskScheduler to see if the entry is there now ? Of course I would first back up the system Reg or probably just do a complete back up first the continue .

I have attached some more Images for anyone's ? if need be .

I preformed sfc /scannow more than once with no results .

The images below are from a working system .

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Answer Match 86.1%

On my boss's laptop running 32-bit Vista, a virus or spyware has disabled access to both MSIE and Firefox (strangely Chrome still works). Here's the error message that comes up for both:

"Windows cannot access the specified device, path, or file. You may not have the appropriate permissions to access the item."

Assigned to fix this, I took this PC offline and ran HijackThis, then ComboFix. The error persists.

I know normally you'd wait to be instructed to post logs ... but I've attached mine anyway in hopes someone can glean information and provide some advice.

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Answer Match 85.68%

Im not sure if this will completely take care of the problem listed by the OP, bu when i searched Google for "disable outlook in firefox" that thread was the first thing that popped up. I have found out how to change the mailto: action in firefox (3.5.7) to stop outlook from opening.

find "mailto" in content type column, and click the drop down box in the action column. There you can select from several mail clients including gmail.

This same procedure can be used to select which application opens most relivent file types.

hope this helps. and sorry if i dug up an old post for no reason.

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Answer Match 85.68%

The other day I realised I hadn't seen the Outlook Express 'compact messages' pop-up for some time. Sure enough, when I checked my recycle bin, the most recent bak files were at least 3 weeks old when I usually have to compact once a weekish. I did a manual compact and this worked ok. But, curious, I've been keeping an eye on the compact count check in the registry to see what happens when it reached the 100 mark. And it never reaches the 100 mark. The highest I've seen it is at 19, when suddenly it reverts to zero, seemingly of its own free will. Yesterday it was reading 5 and then when I checked an hour later expecting to see 7 or 8, it was reading 2! Needless to say, I don't touch anything in the registry, - just look.
I've been Googling this but I can't see any references to this particular behaviour anywhere. As I said, I can compact manually but I'd prefer not to have to. I am a bit worried that my OE might be corrupted. Any ideas anyone?

A:Outlook Express "Compact count check" behaving oddly.

Just when you think you've heard everything, I must say that's a new one on me.

Compacting is Identity specific, so I would think the problem would be in your current Identity (of course a lot of people would look at your problem as a solution to out of control compacting ).
You could try creating a new Identity and see if it does the same thing.
If the compacting works properly in the new one, Import your mail from the old Identity.

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Answer Match 85.68%

When Outlook Express is opened, every e-mail that was sent "return reciept requested" causes Outlook Express to try to send a return receipt, which then fails resulting in an error message.

OE ignores all changes to the "return receipt" functions and continues to try to send them even before they are opened; when the mouse hovers over the particular e-mail.

A recent malware infection (which has been removed) caused a change in the registry and turned off Task Manager (which has been corrected). I suspect the problem with OE is also a registry issue, but cannot Google any information on this specific function or issue.

Two questions:

1. Is there a registry entry that controls the fuction of OE's "return receipt" function ?

2. If OE is uninstalled & reinstalled, will the stored e-mails be lost ?

An aggravating factor is that sbcglobal does not have a configuration setting to prevent duplicate e-mails from being downloaded and a recent change to the e-mail account by sbcglobal has resulted in the messages being duplicated 2 and 3 times in OE, and it is attempting to download another 4000 ( ! ) more, which will also all be duplicates.

This "return receipt" problem is preventing the ability to delete the duplicate & unwanted e-mails, so OE's functionality is reduced to nil.

Also, is there a static limit to the number of messages that OE can store & manage ?

A:Outlook Express Hangs on "Return Receipt Requested" E-Mails

start by clearing your outbox

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Answer Match 85.68%

hello there.

certainly hope someone can assit, though it'll probably turn out that the answer was under my nose all the time.

i'm wanting to set up a group of email subsribers, but which to keep their email details private.

is it possible to set up an 'undisclosed recipients' email group in outlook 6? and if so, how? i've taken a look through the 'help' topics index, but don't seem to be able to find anthing related to my query.

a dumbed down, step by step solution would be greatly appreciated!

with thanks

jade eyes

A:Setting Up "Undisclosed Recipients" email group in Outlook Express 6

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Answer Match 85.68%

ok, so I cleaned up all the old programs that I do not use any longer and deleted them from the control panel, add/remove programs, rebooted and about a day or so tried to open up outlook express. the program opened up but I can not "Expand" an email by double cliking it OR I can not even reply to an email as I get the attached screen shots of the error messages I recieve.

I did have this problem a while back but for the life of me I can not remember how it was corrected.

are you able to assist?

thank you

A:Outlook Express - Not working, "Address book not found" message

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Answer Match 85.26%

Last night a popup message from McAfee told me that Dell Security center was trying to access the internet. I was in the midst of downloading and reading email, and being a dummy, I gave one-time permission.

Soon afterward, I began to suspect a virus, as I received a virus notification popup and an email from my ISP re: a deleted virus. As I was deleting items from my inbox, Outlook Express froze. I tried restarting, and OE hangs on the inbox and hogs 96%+ system resources.

This morning, my ISP program showed an error and my Antivirus was corrupted. I did a system restore and redownloaded the antivirus, which solved my problem with getting on the 'net. I've scanned and come up with nothing and downloaded a special scan and remove tool (Stinger) from McAfee for the virus it warned me about yesterday....Sober, I think. But still, OE hangs up on the Inbox and I can't read or remove or access the toolbar. It says "no email selected."

Any ideas?

A:Outlook express "Hanging" problem -- won't open completely

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Answer Match 85.26%

Hi, I just got a new laptop and I'm trying to export/import my address book from Outlook Express. When I import the addresses it only imports individual names and not "groups." It there a way to import groups as well? When I exported the address book from the old laptop I used the "text file (comma separated values)" option. Is this the right one to use?


A:"Outlook Express" Export/Import Address Book

Hi 2praisehim

No, it will not Export the Groups, you will need to recreate them.
The .csv file is the best backup, this format makes it available to Import to other programs.

As an alternative, you can make a copy of the .wab file and copy it over to the new computer.
To find the location of the original Address Book,
Open the Address Book in Outlook Express:
Tools > About Address Book
The directory will appear along with the name of the .wab file, which usually is the User Account name.wab

Navigate to that directory and copy the .wab file.
Copy the .wab file to the Desktop on the laptop,
find the location of the Address Book for Outlook Express,
Check this directory on the Laptop,
C:\Documents and Settings\User Account\Application Data\Microsoft\Address Book\User Account.wab
rename the .wab file to User Account.wab.old
Copy the backup .wab file to that directory and rename it to the same name as the current .wab file: User Account.wab

In Outlook Express, click the Address Book icon to open, the replaced Address Book should appear.

Let us know if that works for you or not.

This link has more information on the Address Book for Outlook Express:

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Answer Match 85.26%

A friend clears the "blocked senders" list in OE, but they are mysteriously put back!

Why might this happen? Is there an "infection" that is known to do this?

Many thanks, {redoak}

A:Solved: Recurring "blocked senders" in Outlook Express

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Answer Match 85.26%

I have started facing a strange problem recently. I re-installed windows 2000 and tried SP2 and ie6 updates but problem still persists.

On pressing key "L" anywhere, it launches outlook express as a side-effect. This is true even when some other application is open and in focus. The opened window shows inbox folder in place of default home screen of outlook express. I have noticed that in folders pane in outlook express, pressing L selects Local Folder and pressing it again selects Inbox. However, in this case the window with inbox is opened out of nowhere. I tried by deleting files from profile that may cause this (Like shortcuts) and also checked with a new user but in vain. One thing I have observed is that when I use on-screen keyboard, L key is working fine. This makes me think that it is not a shortcut recognized by explorer. I checked keyboard with other operating system in my dual-boot configuration and it is working fine there.

I am not able to work in windows 2000 because of this problem. Any help would be appreciated.


A:Outlook Express launching on pressing "L" after fresh install

Hi pymehta

Welcome to Tech Support Guy Forums!

I tried by deleting files from profile that may cause this (Like shortcuts) and also checked with a new user but in vain.Click to expand...

Meaning that you created a new User Account and the L key still persists in starting Outlook Express?

It is definitely the On Screen Keyboard.

Ugh, tried to duplicate your problem and I was successful!
My keys affected were e, f, l, m, r
Outlook Express was not opened with the L key, it went to the Welcome Screen!

On the On Screen Keyboard, I clicked the key that looks kind of like a calculator, between the Win Key and the Ctrl key.
Right side of the Space bar.

I don't know if I am out of the woods yet.
Until the On Screen keyboard actually let me type in this window, I clicked that key about four times.

Let us know what happens.

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Answer Match 85.26%

Whenever I click on a link in an email in Outlook Express 6, a Program Not Found dialog box opens up, and says Windows cannot find dustingforfingerprints (which I believe is some sort of blog thing one of my kids has), and it also says This program is needed for opening files of type 'URL: http protocol'. Then it prompts me to enter the location of dustingfingerprints. I guess it thinks this is the program to enter weblinks?


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Answer Match 85.26%

I have outlook express 6 for a email client, I was getting reminded to compact my email messages every one in a while so I said yes and let it compact my messages ... now I don't seel any email other than new email that has come in since I compacted the mail. Does anyone know how to get my messages back ... please help

A:recovering lost email in outlook express after "compacting"

Hiya and welcome to Tech Support Guy

I've moved your thread to Web and Email for more response

Have you tried to see if there are any bak files in the Recycle Bin:

Make sure Outlook Express is not running.
Open the Recycle Bin on your Windows Desktop .
Locate the ".bak" files corresponding to the Outlook Express folders you want to recover.
The ".bak" file will be named like the folder in Outlook Express.
To restore a folder called "Archive", look for "Archive.bak", for example.
Click on the ".bak" file with the right mouse button.
Select Restore from the menu.
Locate the file in Windows explorer and open the folder it's contained in.
Drag and drop the ".dbx" file corresponding to the Outlook Express folder you want to recover to your Desktop.
In the Outlook Express store folder, click on the ".bak" file to be recovered with the right mouse button.
Select Rename from the menu.
Change the ".bak" file extension to ".dbx".
If the file was called "Archive.bak", for example, make sure it is named "Archive.dbx" now.
Open Outlook Express.
If your emails have been recovered, delete the ".dbx" file you moved to the Desktop.

Also if you do not find the files in the above location search your computer for *.Bak



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Answer Match 85.26%

Hello eddie,

I am just not able to access Windows Update - haven't been able to for ages. Have posted about it on the site before. I get a "done" message "but with errors on page" and then an error script. Anyway, re security fixes not being accepted because "IE6 need to be installed". I do have IE 6, as I said, and here is the version:


Thanks for any light you can throw on this matter.

A:Latest "critical" Security patches: ... Oct 10: Outlook Express


It says:

The fix for this issue was included in Windows XP Service Pack 1, and in Internet Explorer 6.0 Service Pack 1.

Now, you have IE6 SP1:

6.00.2800.1106 Internet Explorer 6 Service Pack 1 (Windows XP SP1);EN-US;q164539

So, it looks like you should have the update already. But, you should be able to check either via the Help again, or

To verify that the patch has been installed on the machine, open Internet Explorer, select Help, then select About Internet Explorer and confirm that Q328676 is listed in the Update Versions field. Alternatively, from Outlook Express select Help, then select About Outlook Express and confirm that the msoe.dll matches the version called out in Q328676.


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Answer Match 85.26%

I am getting ready to install windows 98 again on my new system, and I'd rather not have to re-enter all my email addresses into the address book. Anyone know how to save this file? I've checked out several files marked "address book," but none of them seem to store my addresses.


Windows Haiku:
Your file is missing.
It may have been important.
But now it is gone.

A:how do I save "address book" file in Outlook Express

I am not postitive but i think they are saved in .WAB or .CVS files. With OE open you can go to files>export>address book and i think that it can be saved to a floppy. I tried it as a .cvs(comma separated values) and saved it to floppy which when opened looked like an Excel file. I tried the other option but had no option i could see to save it to a floppy and even though it said it was exported, i dont know where it went.

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Answer Match 85.26%

My operating system is Windows XP and my email program is Outlook Express. It's always worked fine, until about two weeks ago, when I try to delete mail in my Inbox, they don't delete. When I click the "delete" button, it appears to mash down like it's supposed to, but nothing happens. I tried going to the "" site to install their IE6 Service Pack, but got the message "Setup has detected a newer version of Internet Explorer already installed on this computer. Setup cannot continue." Any ideas?

A:Outlook Express Inbox "delete" button broken

Welcome to TSG!

You could try going to your Control Panel > Add and Remove Programs Internet Explorer and use the "Repair" option there.

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Answer Match 85.26%

This should be a basic question but I could not find the answer in Outlook Express Help. Using Outlook Express. When I send out a group email, is there a way to just have the name of the group in the "TO" box, for instance "Friends" At present, Outlook Express spells out each and every email address and this upsets some recipients.
Thank you.

A:Solved: Keep "TO" addresses private when sending a group email in Outlook Express

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Answer Match 85.26%


I use the "Outlook Express" for my email for years, no problem.
I had been using ISP for my email server and have my own email account set up, so far so good.
I had checked the box "delete from mail server after deleting from trash" and it works out just good. This is because, no need to log-on the mail server each time to clean up the read emails by hand, this way could release enough space for receiving email. Is because the ISP charge on over-quota space for emails, or just will block excess emails over the allowed space.
The problem started, when a friend told me could set the email folder away from the hard-drive C, I set it as per his suggestion. Then, the "auto-cleaning function" stopped performing.
I asked the ISP and was told because "Outlook Express" is designed by Mircosoft Inc. so they could not help.
Then, I set it back to the "defaulted folder", but the function could not be recovered.
This is quite annoying that I have to log-on the email server and clean up the emails daily by hand.

A:Outlook Express "Auto Delete" message problem in the mail server

This thread was posted on 3-Mar-2010, and were read by almost 100 visitors.
Is it really NOBODY could tell how to solve this problem ?
Then, this is really a big problem !

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Answer Match 85.26%

Running Outlook Express 6.0 on Windows 2000 all latest service packs and updates for both. Also installed is Outlook 2003.

Outlook is used for Office e-mail and can not be removed.

OE6 is used for personal e-mail accounts and News group access which is required for job support.

I have 2 e-mail accounts set up in OE6 and the "Leave a copy on server" checkbox is supposed to be checked all the time for both accounts. On average about once a month the box becomes unchecked on one or both accounts. This is a problem because quite often I will read and delete e-mails thinking that the e-mails will be retrieveable at home from the server. When I find that the e-mails are not on the server I can look back at the office and find that "leave a copy on server" check box is unchecked. I am the only one with access to my machine and those accounts. Has any one heard of this before? I was unable to come up with anything on the MS support knowledge base. and don't think that I should be charged $ to report a bug to Microsoft through their tech support.

A:Outlook Express - randomly resets the "Leave a copy on Server" option

No one has any ideas of why this happens? Only 20 people even read this what gives?

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Answer Match 85.26%

Would like to know if anyone can tell me how backup the "Inbox" folder in Outlook Express/WinXP-HE? Tried everything, and obviously haven't tried something.

Thanks for your reply(ies)


A:backup "Inbox" folder -Outlook Express

In XP, all the OE mail foldders are stored as .dbx files. Do a file search for inbox.dbx. Mine is in
C:\Documents and Settings\[my name]\Application Data\Identities\{742DC712-BE9D-4EF7-BA65-C0041FC3121A}\Microsoft\Outlook Express\Inbox.dbx
Copy it somewhere - click on the copy to make sure it works.

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Answer Match 85.26%

Hello: I have this problem quite often when downloading my email through Outlook Express. It always occurs at the start of the day, never during the day, although I do “Send/Receive” dozens of times a day.

My email appears to download normally, but then I get this error message:
<<Message number 1 could not be retrieved. Account: '', Server: '', Protocol: POP3, Server Response: '-ERR Can't open the message file - it's gone!', Port: 110, Secure(SSL): No, Server Error: 0x800CCC90, Error Number: 0x800420CD>>>

Sometimes this message is followed by several more, beginning “Message number 2 could not be retrieved ...” and so on.

I know for sure of at least two recent emails which have been sent but which I’ve never received. Could this be why?

I have three questions:
1. What is this and can I fix it?
2. Can I stop it happening again?
3. Are the emails which couldn't be retrieved lost forever? Or is there any way I can read them, or at least find out who they came from, so I can ask for them to be re-sent?

(Actually, that’s about five questions, but what am I - a statistician?)

Many thanks for any help - what a great site this is.

A:Solved: Outlook Express "Message could not be retrieved"

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Answer Match 85.26%

I'm using Win XP Home and subscribe to Microsoft's automatic updates and kind of trust Bill's kids not to corrupt anything in the process.

So the other day after an update session (Service Pact 3 maybe? ) When I restarted the computer OE was totally unavailable, desktop icon gone, couldn't find in "Programs". So I am wondering what happened. I did run a "find" for .dbx files and all the OE file catagories I had before came up as still existing but I can't access them without the main program, at least with my limited knowledge.

Should I try to reinstall OE 6? And where do I find it? Or what. I have had this computer for 4 or 5 years and lots of mail is stored in the OE files. I have a secondary question, if I ever do recover my old OE can I transfer some of the files to Word or some other program that I want to archive instead of burdening OE with them.

I have accessed my current e-mails thru my ISP since the disappearnce of OE but would sure like to have the other archive files available again.

Any help is welcome, thanks


A:Solved: Outlook Express "uninstalled" itself after MS update

Hi NW Guy
Welcome to Tech Support Guy Forums!

Open the Run box, press the Windows Logo key and R.
Or use, Start > Run

Key in exactly:
"C:\Program Files\Outlook Express\msimn.exe"
Click: OK

Outlook Express should start.
To restore the shortcut for Outlook Express:
Control Panel > Add/Remove Programs > Add/Remove Window Components (Left side of the Control Panel)
In the Add/Remove Window Components window, scroll down to Outlook Express.
If Outlook Express is checked, uncheck it.
Click Next then click Finish

Click the Add/Remove Window Components again, this time, place a check mark for Outlook Express.
Click Next then click Finish

A shortcut should now be on the Start menu, it will probably be at the end of the Start menu. From that shortcut, you can send it to the Desktop as a shortcut and drag the second shortcut to the Quick Launch bar, if desired.
Let us know if that works for you or not.

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Answer Match 85.26%

Win XP Home Ed; Outlook Express 6.0. Have two identities. Yesterday one of the identities began to not allow moving unwanted messages to the Delete folder. Also could not move them to any other existing folder.

Each time try to delete or move or drag and drop get the following error message: "The selected message(s) could not be moved. An error has occurred."

Can delete emails by hitting the Shift-Delete keys but not desirable. Found that I can create a new folder and move or drag and drop to it and then delete the new folder but also not desirable.

Other identity functions normally.

Any ideas? TJThiel

A:Outlook Express "The selected messages could not be moved"

Sounds like the inbox may be getting corrupted.

Move the messages you want to keep into a folder that is not a subfolder of the Inbox just in case something goes wrong or you have to end up deleting the inbox file.

Then make sure hidden files and file extensions are showing (My Computer>Tools>Folder Options>View tab, check "Show hidden files and folders," uncheck "Hide extensions for known file types" and "Hide protected operating system files).

Then in Outlook Express in the identity having the problem, go to Tools>Options>Maintenance tab>Store Folder button. Once you know the exact location of the store folder that identity is using (there will be more than one with a long alphanumeric name so be sure you've got the exact name), close OE, navigate to it and delete the "folders.dbx" file. If that doesn't solve the problem, go back and delete the "inbox.dbx" file.

If you have to delete inbox.dbx, OE will open with a new, empty Inbox. Just move your saved messages back into it.

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Answer Match 85.26%

Hi guys I work for an ISP and embarrassingly I am really stumped with this one. I have a customer using Outlook Express every he try's to compose an email OE try's to force him to create a contact and its annoying him. Every time he clicks send it comes up "no matches found" he is using XP I did a google search but only found information regarding this issue related to 98 and 95 none of the resolutions applied to XP.

Sadly my XP machine is out of action at the moment and I cant tinker with it, your help is much appreciated.


After 4 years with no answer, I hope this helps someone else and saves the obligatory 1/2 hour searching dead posts with no helpful solution (in 2 minutes flat).

HERE'S HOW TO 'FIX' THE 'NO ADDRESS FOUND' ERROR: (1.) Open Address book and simply double click on the faulty contact entry. (2.) The 'Properties' window should pop up, now click on 'name' tab and add a dash after the 'last' name field entry. The 'display' field should reflect the additional dash after the name. (3.) Now click 'OK' to save changes then close the address book. (4.) Now create a new message and begin typing the contact name which should auto-fill the name showing a dash after name. Now it should work, BUT the extra dash may be seen by the recipient. TRY ADDING A DIFFERENT CHARACTER AFTER THE NAME IF DASH LOOKS FUNNY. GOOD LUCK ----dUCKBILL

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Answer Match 85.26%

Several times a day I get a message "Outlook Express. To free up disc space, Outlook Express can compact messages. This may take up to a few minutes" which is preceeded by 10 minutes of my PC being very slow. I have 50% disc space free (37GB out of 74). I run Windows 97. I have defragmented my disc several times. I have used RegCure regularly and it has made no difference. At other times, I try to start Outlook Express and a message comes up saying it is already running, followed a little while later by the above error message. Any ideas, please?

A:Outlook Express "To Free Up Disc Space"

7 more replies
Answer Match 85.26%

I use Internet Explorer 7 and Outlook Express 6 to access my MSN email account. At times, when opening Outllook Express, it will not automatically search for my new messages. It says I am offline & asks me if I want to be online. I have to click on "Send/Receive Messages" to activate my search for new messages. If I restart my computer and then click on Outlook Express, it will automatically search my Inbox immediately, everytime. I went into options and I have the box checked that says "Send and Receive Messages at Startup". It seems Outlook Express isn't recognizing that I am always online. Any suggestions?

A:Outlook express will not automaticly check "Inbox"

6 more replies
Answer Match 85.26%

David Einstein, San Francisco Chronicle "computer guru" has stated that when one "deletes" e-mail FROM the Deleted Items Folder, that instead of being finally deleted they go to a hidden subfolder. This is why, he states, periodically Outlook Express will put up a query-box asking whether one would like "old messages" to be compressed to save space. Einstein says that what actually is being asked, is for permission to delete, deleted items, finally and forever from the hidden deleted items folder.

That Einstein's statement is correct, is implied by the fact that un-intentionally deleted items, from the deleted items folder, can easily be restored. That "restore" comes, naturally, from the hidden subfolder. query is: What is the directory and file-name of that hidden subfolder?

A:Outlook Express "deleted items" subfolder

Hi there. Welcome aboard.

This isn't a hidden folder. It's called Deleted Items. If you can't see it, click on View on the top bar, then click layout. Make sure that Folder list is checked. Click apply then OK. You should now see the deleted items folder on the left.

3 more replies
Answer Match 85.26%

My Outlook Express opens and immediatly starts sending messages and won't recieve unless I hit stop and then click recieve. If I let it go on sending it takes forever then ends in error. I suppose that there must be a way to delete the outgoing message, whatever it may be, so Outlook won't keep trying to send it every time I open Outlook Express. If anyone can help me I'd appreciate it. My os is Windows xp home edition. Thanks, Mike.

A:Solved: Outlook Express won't stop "sending"

Hi urdmann

Welcome to Tech Support Guy Forums!

For Windows XP:
Enable: Hidden files and folders:
Open My Computer,
Tools > Folder Options > View tab,
under Hidden Files and Folders,
verify Show Hidden Files and Folders is selected.
uncheck Hide Extensions for known file types
Apply, OK, to save and close.


Start > Search > For Files or Folders
All Files and Folders
key in:
Look in: Local Drives
click the arrow for More Advanced Options
place a checkmark in:
Search System Folders
Search hidden files and folders
Search subfolders
Click Search
Locate the Outbox.dbx file and rename it Outbox.old
Or just delete the Outbox.dbx file, Outlook Express will create a fresh new one.

You can also configure Outlook Express to NOT Send/Receive at startup.
Tools > Options > General tab
Uncheck: Send and receive messages at startup
Apply, OK, to save and close.

Let us know what happens.

3 more replies
Answer Match 85.26%

Hello tech helper(s),

Thank you in advance for your assistance. I am running XP on a vanilla PC, and have installed IE 7 and Outlook Express 6. I updated IE 7 just last night, to make sure that that is all in order.

All works except for one thing, and it's so frustrating! When I am in Outlook Express, with my Inbox populated by many messages, and I try to do a "Find Message" on that folder, all that happens is that I get a blank results window, regardless of what search criteria I select.

I searched the forum and found one relevant message from long ago, but the answer to that message is not helpful to me.

I've tried various antidotes. I could try to re-install Outlook Express, but doing so seems challenging. And I fear losing my Inbox messages altogether if I do that.

If you can give any advice, I'll appreciate that. In fact, I'm so desparate I'm willing to pay for some effective help.

Thank you,
Raymond Barglow
Berkeley, CA

A:Outlook Express 6 "Search Message" Fails

8 more replies
Answer Match 85.26%

I cannot clear the Sent Items folder - message box reads;
The sent items folder could not be cleaned up. There is not enough memory.
( File: Sent items.dbx.Error:0x8007000E )

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Answer Match 84.42%

All of a sudden in the last week or so, I can't attach "My Pictures" in Outlook Express. I get the resizing box and the email ready for me to enter a "send to" address, but there is no picture in the "attach" line. Can anyone help me?

A:Can't attach "My Pictures" in Outlook Express

8 more replies
Answer Match 84.42%

Does anyone know what it means when messages in the Sent Mail folder in Outlook Express have a header line "This message is being Watched"? This appears in a beige bar above the "From" line in the email. All my emails prior to 12/2/01 show this message, and none after that date show it -- and of course the Microsoft help site provided absolutely no information.

A:Outlook Express "watched" message

From a newsgroup thread:

"From outlook express' help:

In both mail and news, you can watch a conversation that is of particular
interest you. A conversation is an original message and all its replies.

In your Inbox or newsgroup message list, select the conversation you wish to
watch, and on the Message menu, click Watch Conversation.
If your message list's Watch/Ignore column is turned on, the watch icon
will appear next to all the messages of a watched conversation.

You can customize the color of your watched messages to make them stand out
better. Click the Tools menu, and then click Options. On the Read tab, at
the end of the Highlight watched messages with the color line, select the
color you want, and then click OK."


3 more replies
Answer Match 84.42%

I get this message while out of town on my laptop:

The connection to the server has failed. Account: '', Server: '', Protocol: SMTP, Port: 25, Secure(SSL): No, Socket Error: 10060, Error Number: 0x800CCC0E

I am able to receive, just not send. Any suggestions?

A:Outlook Express "Send" error

6 more replies
Answer Match 84.42%

Hello all,

Recently, I have noticed that for most messages received, there is a paperclip icon in the Inbox which would indicate that there is an attachment to the message.

When I open the message, there are no attachments.

All I have done recently is uninstall Nortons Internet Security and install AVG Free antivirus and Windows defender. I had also installed and uninstalled Zone Alarm and Ewido Antispyware before finishing up with my AVG and Defender configuration.

Any help or explanation as to why this is happening would be appreciated.



A:Outlook Express 6 - "Attachment" icon

click on tools, options, security tab...

uncheck the box marked "do not allow attachments to be saved or opened" blah blah blah.
click ok, and restart outlook express.

1 more replies
Answer Match 84.42%

Outlook Express 6 on Windows XP Home SP 3 messages have a "From" header, and there my email address is displayed. Due to this, it often happens that my just sent emails come straight back to ME! Is there a way to remove this "From" header, or is it there by default?
Help please anyone?

A:Outlook Express "From" message header

Open OE
Click on "Tools"
Click on "Accounts"
Click on "Properties
Remove the Reply Address field (with your email addy in it)
Apply Ok

Test again

6 more replies
Answer Match 84.42%

I have recently changed ISP to and I have set up outlook express to recieve my emails. I have gone thru' the internet wizard and set up my account on the "servers" box as my incoming mail (POP3) as The default setting was "".

I then click on "apply" and I think fine & dandy. But no, within about an hour the default setting "" has reared its ugly head again and thus my emails dont come thru'. What can I do to rectify this? Is it an ISP problem? Is it a Dell Computer problem? Or is it a Windows XP problem?

A:outlook express "apply" button

16 more replies
Answer Match 84.42%

I'm get this error ("msoe.dll could not be loaded") when I try to start it. Does anyone have an idea about why this would happen? The dll does exist in the dir.

A:Outlook Express error "msoe.dll could not be ..."

Have you recently made any changes to your software? This behavior generally manifests itself after upgrading/downgrading/changing IE, OE, or installing certain service packs. It can also occur if you remove the Windows Address Boox (which OE requires).

Provide some additional details and I can point you to the appropriate solution for your situation.


2 more replies
Answer Match 84.42%

Hello Friends,

I use outlook express 6 for checking my emails.

I am not able to view any attachment sent to my email. Whenever I open a mail containing an attachment I get the following message

" OE removed access to the unsafe attachments in your mail: filename "

Though I am able to see the text in the message. But I am not getting the attachment file. All the emails having attachment show the same above message. I am attaching a screeshot of the error.

Please help me in rectifying the error.

Thank You
Rishi Ratta

A:Outlook Express 6 "Problem in Attachment"


Untick the option "Prevent any attachments from being opened or saved that might............" or words to that effect.

Can't be exact as I never use OE, but the option is enabled by default.

2 more replies
Answer Match 84.42%

Please help!

For the second time in recent months I have had a problem with lost messages. On Friday night when I attempted to shut down my PC, suddenly I received an onscreen message box indicating that my messages were being "compacted." I have Win XP Pro, Service Pack 2 and use Outlook Express.

Someone told me that Win XP Pro with SP 2 automaticallly gives a prompt after 100 closings of OE, asking if you want to compact your messages. The strange thing is that both times I've had this problem, I was never given a prompt. In other words, the compacting started on its own, which was completely unexpected. First I lost my Inbox messages; next, I lost my Sent Items. Is this normal? Is this an issue only with OE? If so, maybe I should change to another e-mail program.

In the past I used both Macallan and DBXtract in an attempt to retrieve my lost messages, but had not success with either program. Someone had given me instructions for these programs, but I had trouble following them. Still, I'm not sure if either of them would help retrieve my messages.

I'm wondering if what I'm experiencing is really "normal" or if it may perhaps be the result of a virus problem I had recently. I am totally confused by what is happening, and I have no clue yet as to how to either prevent or avoid it.

I would greatly appreciate hearing from anyone who might be able to help.

Thank you.

A:OE: Is "compacting" a problem only with Outlook Express?

7 more replies
Answer Match 84.42%

Can anyone please tell me how I can change the way the date is shown for messages received/sent. By this I mean I would like the the day/month/year to be shown, as it is now it is month/day/year and it is slightly confusing as I do not know why this has started happening. I have looked at the settings/options etc but cannot see a way to change it. Any help much appreciated, Dojo


The only way I know of, is to change your Regional settings in the Control Panel.

Click Start/Control Panel/Change to classic view/click Regional and Language and change to a format you want.

2 more replies
Answer Match 84.42%

I have used Outlook Express for several years without any major complaints.

Now, however, for whatever reason, next to certain messages I find small "plus sign" boxes which allow me to expand and collapse conversations/threads, like in Newsgroups. For my e-mail set-up, I really don't care to have this function. I find it both disruptive and confusing. I liked it much better the way it was before when all my incoming messages appeared individually and precisely in chronological order. The way things are now, I often find it necessary to go back and click on "plus signs" to find new messages hidden underneath. In one thread I found a message which didn't even belong in that particular thread.

Using Outlook Express Tools I at least figured out how to automatically expand conversations rather than have them collapsed. I don't believe this solved my problem, though. I would like to get rid of the "plus signs" altogether.

Could someone please tell me how to return to the simpler set-up I once had?

Thank you very much.

A:Solved: Outlook Express: How do I get rid of "plus signs"?

Strange how these problems run in groups. Just recently there was one that sounds exactly like your problem. See if this helps.

OE->View->Current View. Untick Group messages by conversation
Should have Show all messages checked off.

Not really necessary to read the other thread but here it is anyway.


2 more replies
Answer Match 82.74%

A friend is using OE with XP (Home) - SP3 installed. Also uses AVG.

She normally leaves her computer on continuously, but does periodically reboot it.

Recently, after being on for much of the day where she has used OE a time or two, OE will hang. Clicking on the shortcut or going to the program file and trying to open the application results in not activity. Checking the Task Manager shows that OE is not a running application.

Once in a while, a window appears saying, "An Unknown Error has occured".

The only way to resolve the problem so far is to reboot the computer, which is a bit aggrevating.

Any suggestions?

A:Outlook Express "hangs"

6 more replies
Answer Match 82.74%

Hi. I'm new to this forum, and am hoping someone could help.

I have downgraded to XP from Vista and want to go back to using Outlook Express.

I was able to migrate my mail and contacts TO Windows Mail when I moved to a Vista PC, but now when I want to move back to XP, I have no idea how to get my mail and contact data back into Outlook Express...even if that means migrating to a third party platform like Thunderbird first (Windows mail on vista >> Thunderbird or other mail client >> Outlook Express on XP)

Any help would be greatly appreciated.


More replies
Answer Match 82.74%

Outlook Express v6 running under Win XP SP2.

Having clicked on File | Export | Messages , I get a message saying "This will export messages from Outlook Express to Microsoft Outlook or Microsoft Exchange".

I clicked on OK and that's it. Nothing.

If I click File | Export | Address Book , I am then invited to name a file to which the address book should be exported.

Can anyone explain what is happening with export messages?


A:Outlook Express "Export" does nothing

6 more replies
Answer Match 82.74%

I recently started having a very strange problem w/my outlook express (v6). I have 2 identities and it is only affecting one of these identities, the other identity is problem-free.

Here is the problem:

When I send an email, the send/receive box that pops up tells me that i have an error ("Some errors occurred while processing the requested tasks, etc"). However, the area under the "errors" tab is blank. The message which I was trying to send then remains in the outbox. The message is then resent whenever Outlook sends/receives mail. I have to move the item from the Outbox to "Deleted Items" or "Drafts" to stop outlook from constantly resending the message. I cannot move the message to "sent items," if i try to do so it tells me that an error has occurred.

Does anyone have any idea why it would start doing this?

To make matters more confusing, the problem first started only w/messages that had attachments, then every message, and yesterday, 3 or 4 messages actually didn't have this problem ( i send dozens to hundreds of messages a day), but now it's happening to every message again.

Any suggestions would be greatly appreciated!

A:Outlook Express "Warnings"

Hi khakikupkake

Welcome to Tech Support Guy Forums!

Keep your Inbox empty!
Move messages you want to keep to folders of your own creation in Outlook Express.

Outlook Express is probably due for some maintenance.
Close all windows.
Open Outlook Express
File > Work Offline
Click on the Local Folders folder
File > Folder > Compact All Folders
Walk away from the computer until the process is complete.
Avoid starting this process if the possibility of a power outage is imminent such as a thunderstorm in progress.

Should the compaction process ever be interrupted, restart it before accessing any folders and allow it to finish.
Send yourself a Test message to see if there are still problems.

If the messages are still stuck in the Outbox:

Enable Show Hidden Files and folders

Open My Computer,
Tools > Folder Options > View tab,
under Hidden Files and Folders, verify Show Hidden Files and Folders is selected.
Remove the check mark for Hide Extensions for known file types.

Move any messages you want to save, out of the Outbox folders, check both Identities.
Close Outlook Express.


Start > Search > For Files or Folders > All files and folders,
In the field for: all or part of the file name
Key in:
Below that, click on More advanced options
in the field: Type of File, select (All Files and Folders)
place a checkmark in:
Search system folders
Search hidden files and folders
Sea... Read more

2 more replies
Answer Match 82.74%


I am having problems with outlook express 6, it is taking about 1 1/2-2 mins to execute. This seems to be connected to a problem I have with WinMX. Everything was woking fine with my system until one day when I tried to run Winmx i got an error message saying something like "Winmx has failed to execute please reinstall and if this problem persists check your computer for Viruses" on the same day Outlook decided to slow down. I was about to do a hard drive format and clean install anyway so after installing everything again Winmx and Outlook worked perfectly...but only once where after it went back to the same problem.I have since done a second format and it is definately only after i install Winmx that i get the problem. The version of winmx i have used has been different on each occasion.
Any ideas???? I dont want to have to live without either program but if i had to make a sacrifice i would keep Outlook.
So its over to you guys.

A:Outlook "Express" too sslooowww!!!!

Would you go to the site I posted a link to below and download and run the startup list 1.4 program..Paste the generarted text file from the program back here in a post so we can take a look at it.
Click Here

1 more replies
Answer Match 82.74%

In Outlook Express, under Tools, there is a category "Synchronize All". Often times, I find it necessary to click on "Synchronize All" to get "all" of my Outlook Express e-mail. What comes down --sometimes-- in Outlook Express is not "all" of my e-mail. I know this because I am using Mailwasher Pro and it shows additional mail prior to downloading to Outlook Express. So I click on "Synchronize All" in Outlook Express and the balance of the mail appears. I have only one mail account. So I don'tunderstand. Perhaps someone in this forum can speak to this ... and clarify exactly what "Synchronize All" means.

Red Boy

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Answer Match 82.74%

I've messed up a bit and need some help. I was trying to create a folder to back-up Contacts in Outlook 97. I seem to have deleted something crucial because when I go into Outlook and click on Contacts (or Calendar, Journal etc - any of them) I get a message "Unable to display folder. The folder no longer exists".

I have uninstalled and reinstalled all of Office but I still get the same message. Help please.

A:Outlook 97 problem. "Unable to display folder. The folder no longer exists".

Problem resolved.

1 more replies
Answer Match 82.32%

When I plugged in my Win 8 phone into my Win 7 laptop USB port the laptop used to open a dialog box offering action choices. Now it just (1) sounds the two tones and (2) lists a Windows phone in the Open Devices and Printers icon. Windows Explorer won't display it.

It performs normally on my other two Win 7 computers and my Win 8 Surface Pro2 so it's obviously a setting on my most frequently used laptop.

Any suggestions for resetting to the original default?

A:Win 7 "Sees" Win 8 Phone on USB Port but Subsequently Ignores It

I know how to fix this for USB sticks it seems to be working with my phone as well.

This has happened to me plenty of times with USB sticks, and what I did to fix was:

1) Go to control panel
2) Search Device Manager in the search box and click "Device Manager" from the results
3) Expand "Disk Drives" for USB or "Portable Devices" for phones.
4) Locate your device, right click it, click "Properties", go to the "Driver" tab and click "Uninstall", which is a button located at the bottom of the window.
5) Unplug your device and plug it back in. Everything should be working just fine. (It will automatically reinstall the device software).

This uninstalls the device software which gets installed when you plug in your device for the first time. It doesn't affects the device's data.

I'll do this with my phone (android) and I'll get back to you in a second.

EDIT: I just did this with my phone (Xperia M).

The phone should be located in Device Manager, under Portable Devices.

I uninstalled the driver succesfully, plugged my phone back in and it automatically reinstalled it. Working just fine!.

I suggest you try this, it worked with my phone and it did not harm (I had no problem with my pc recognizing it, nor do I have now) but I believe theres a big possibility that its a driver issue, so I suggest you try it. Remember, it only uninstalls the driver from the computer you do it at, nothing from the ... Read more

6 more replies
Answer Match 82.32%

I have had this client for about 5 years now and haven't had this problem before. I created his user account and setup his access. When i logged in his computer as him, under "My Computer" I see "Other" and then all of the drives on the server, which no other user has. What is causing this???? He has full access to everything on the server drives and i cant seem to find where he is getting this permission from.

Any help is much appreciated!!!!!!!!

A:Domain User Sees Server Shares under "Other"

You created his user account? after you had him for about 5 years? in a domain?

3 more replies
Answer Match 82.32%

My computer has 4 internal drives. I have 1 hd with a C: and D: partition and then 3 other drives with 1 partition each, drives E: F: and G:.

I just set up windows back up to back up the C: drive to the E: drive, however Windows is also viewing the F: drive as a System drive and insists that I also back it up as well. How do a let my computer know that the F: drive is not a System drive so it doesn't make me back it up when making a system image.



A:Windows backup sees two "System" drives

Can you post a screen shot of you disk management for us?

9 more replies
Answer Match 82.32%

so i used method 2, having windows 7 installed first. everything worked out perfectly, except this one glitch. i have a 100 MB System Reserved Partition that came with my Windows 7 install, and it doesn't show up on Windows 7 (unless i assign it a drive letter) and in Windows XP... its defaulted as drive C! this means that it doesn't let me change the drive letter, and every time i try to install something it tries to install to drive C, which has only 60 mb left, even though its blank, and i have to tell it to install to E (what windows XP initially mounts itself as)

Please, can you help in any way? it's highly frustrating

A:Problem XP sees Windows 7 "System Reserved" as C


I have the exact same problem, System Reserved is the C-drive and cannot be changed. XP installation has taken F-drive. I have not found a solution for this anywhere. I have assigned the System Reserved partition drive letter S in Windows 7, but still the same drive letter setup remains in xp.

Does anyone know how this affects the operating system operation and possibly how this could be fixed?
Should the drive letter for System Reserved partition be given in Windows 7 before installing XP or does the drive letter assignment given in Windows 7 even have anything to do with the letter that appears in XP?

Thanks in advance if anyone could shed some light regarding this!
I'll ofcourse post here if i find a solution.

- Dennis

9 more replies
Answer Match 81.48%

On my Host PC I recently added a new HDD and reinstalled Vista Home Premium as a clean install.

My Client PC and my Laptop all instantly connected to the wireless network (D-Link) with no problems at all passwords etc.

However when I try to connect with my Iphone 4's (2) they both show the locked padlock symbol and ask for a Password to join the network. Prior to the new install of Vista this was never an issue, they both searched for an available network and auto connected to Dlink with no dramas.

I have been into Network Sharuing and disabled the "Password Protected Sharing" and have the main wireless network set up as a Private Home network. I have prowled through all the properties for the networks and ensured everything is set to auto where vapplicable, sharing is set up correctly but no joy.

During the above Vista reinstall, I did press the Dlink Adaptor "Reset" Pb but this did not effect anything that I could see and the Client and Laptop all still connected immediately.

So what have I done? It does all appear to be related to the new HDD installation as it was fine before.

I have been to the Dlink webpage, logged in and checked as much as I can understand there but a little reluctant to start changing things I am not too sure about e.g. the Password(s) therein I have long since forgotten are editable but I live in fear of changing these and screwing up the whole netrwork that is working fine at the moment.

I have also done a Netw... Read more

A:My iPhone 4 sees my Network as "locked" but it isn't???

With a PC please attach a screen shot of the Networks page of the Xirrus Wi-Fi Inspector. Identify your network if it is not obvious.

1 more replies
Answer Match 81.48%

I had been running this system - ASRock Z97X Killer MB and Windows 8.1 - for several weeks with an SSD Connected to Sata_0 and a Raptor connected to Sata_1 with no issues. I also had a DVD Burner connected to Sata_5. Again no issues. Today I connected a second SSD to Sata_1 and moved the Raptor to Sata_2 leaving the DVD Burner in Sata_5. The BIOS detects all the drives correctly but Windows 8.1 on recognizes the drives on Sata_0, Sata_1 and Sata_5. I've tried moving the Raptor to Sata_4 and it had no effect. I tried a different Hard Drive and it too is detected correctly by the BiOS but Windows does not recognize it.

I have been playing with Windows 10 on this system but I don't know how that could be the problem since I have it installed on a separate SSD and do not mingle it with W8.1.

Windows 10 has the same problems as W8.1, it only sees Sata_0, Sata_1 and Sata_5.

Before I do something desperate is there some setting somewhere in Windows that I can reset or whatever to get Windows 8.1 and 10 functioning correctly. I thought I had stumbled into every problem but this is a new one for me! Help is needed.

A:Windows 8.1 only "sees" Sata_0 and Sata_1?

Does the drive show up in Disk management? If yes does it have a drive letter assigned? Is it partitioned and formatted? Are those SATA ports enabled in the BIOS?

7 more replies
Answer Match 80.64%

Outlook 2003:I'm a massive fan of outlooks Search folders, I receive in excess of 400 emails per day, of which approximately 250 need my attention, even if to reply back and give someone an answer.

A problem I find is that I am so busy with my emails, I often need to clean out my inbox. I do this by setting up basic search folders such as "all emails from my team which are in my inbox only" or "any email sent to me which was part of a distribution list in my inbox only" etc...

This is great for filtering my mail and I would like to create a rule as such:

"All mail within my inbox which has been either replied to forwarded by myself".

I can't seem to find any options and I'm hoping an Outlook guru can help

If you don't know the answer, can you try googling it for me to see if you can find anything, loads of heads are better one...

Thanks in advance

A:Outlook 2003 - Search Folder: viewing "replyed to" & "Forwarded" mail

52 views and no replys? - come on guys I thought this stuff was easy for you lot

1 more replies
Answer Match 80.22%


I'm hoping someone can help me. I'm using Outlook 2003. I'm designing a new Contacts screen, which better suits the needs of my business.

I have been able to figure out how to everything except for this:

How to I design the "date" and "dollar amount" field values to default to blank/empty instead of defaulting to the word "None" in the case of the "date" field and "$0.00" in the case of the "dollar amount" field?

Any help or direction would be greatly appreciated!

More replies
Answer Match 79.8%

My LAN has 2 Vista, the new 764 and an XP machines. Last night, I created IRPStackSize and set it to 16 and it fixed the access problems all the other machines had w XP. This AM, teh 764 does not see the XP again, but teh 2 Vistas can still read & write to XP. Increased IRPStackSize to 32, but that has no effect.

The 764 "sees" V2 [one of the Vista machines, the newer, 2nd one] but cannot access any of the shared folders on it. It gets Error 0x80070035: network path not found. This AM, I disabled several AV & spyware programs on V2 and ran uSoft's FIXIT pgm and something "fixed" it. Rebooted V2 and the problem/failure is back. V2 can still read/write 764.

On all machines, C: is shared w all permissions to 'everyone'.

Looks like 2 problems to me. They seem like 764 problems since other computers on teh network do not have these problems and both things the 764 can't see or access have no problem accessing 764 files.

Any thots?

A:Solved: 764 "sees" Vista, but not XP on LAN

What's a "764"? Can you give us a link to a description?

2 more replies
Answer Match 79.8%

I have Win98SE, Micron 733PIII, DVD, CD-RW, Aureal Vortex, Monsoon spkrs. Going thru the MS knowledge base trying to fix a Win standby problem (won't wake-up) I couldn't get that problem fixed but another cropped up. Now, whenever the computer boots up Win "sees" a new PCI multimedia audio device and wants to install it. Win98 has no idea what it is and neither do I since nothing new was put in. After I cnx out it boots fine. In Device mgr, All my hardware and drivers are there, no conflicts, everything works. I reloaded some drivers - no help. I tried pointing the P&P at the different drivers but it says they are not for this device (but it doesn't know what the device is) Any ideas?

Thanks in advance

A:P n P "sees" new hardware that aint there

Hi BuffaloA10
Just a guess. Some modems need a speaker phone or audio driver. Try pointing to the modem drivers next time it looks for a driver.

1 more replies
Answer Match 79.8%

In Windows XP, fully updated, I have several folders full of mp3's and want to see the bit rate and duration. I right click on a column heading and select "Bit rate". I then click on "More..." so I can get to "Duration", and I select that one too.

But all the figures in the "Duration" column appear to be in "hours" and "minutes", so I see "00:04" or "00:03", but what I want is "minutes" and "seconds".

Any thoughts as to how to change this?

A:Solved: Windows Explorer "Duration" Column - no "Seconds", just "Hours" and "Minutes"

16 more replies
Answer Match 79.8%

I am getting problem whenever I?m trying to send Email using Microsoft outlook express 2007. I am getting this error message ?Your server has unexpectedly terminated the connection. Error Number: 0x800CCC0F? please help me in resolving this error.

A:Why is this error coming "Error Number: 0x800CCC0F" in Microsoft Outlook Express continuously?

Possible causes for this include server problems, network problems, or a long period of inactivity. I assume that you?ve ruled these out.

The problem may also occur if you have an antivirus e-mail protection utility enabled, which checks the mail as it comes in from your Post Office Protocol (POP) server. To test this, disable the antivirus e-mail protection utility as well as the Windows Firewall.

Another likely cause is that there is a message that is either too large or corrupt in some manner. Logon to your servers Webmail site and delete the offending message there.

For more advice, look here:

1 more replies
Answer Match 79.8%

Here's the problem:

I want to create a new folder for old email I've already sent.
The problem is new folders (even if they are sub-folders in the "sent" box) do not show the "To" header, they take on the characteristics of the "in" box and show the "From" header.

Anyone know how to create a new folder that responds like the "sent" box?

And one last question while we're at it.
I have recently moved to XP after years of Windows 98 and ME (that's why I want to separate the old email I sent from the new stuff).
In ME the Outlook Express folders were in something called "application data" buried somewhere deep in the operating system, where is it in XP?

A:Outlook Express "sent" box

Right click on any of those (from, subject, received, etc) - then choose columns. There you can have any items you want showing.

As to XP and DBX files....they are hidden. Go to Folder Options->View and click Show all files. Folder Options can be found in Start->Settings or Windows Explorer.


3 more replies
Answer Match 78.96%

I am running Windows XP SP3, fully updated, on an Acer lap top PC.

I have several folders full of .mp3's and want to see the bit rate and duration. To do this I right click on a column heading and select "Bit rate". I then click on "More..." so I can get to "Duration", and I select that one too.

The two new columns appear, but the format of the "Duration" column appears to be "hours:minutes", so I see "00:04" or "00:03" for most .mp3's, when what I want to see is 'hours:minutes:seconds", e.g. "00:03:45".

This also happens for video files (.avi files), e.g. all my episodes of "Heroes" (sad, I know) have a duration of "00:42" instead of "00:42:xx".

Here are two pictures showing the problem with the .mp3's. The first is of Explorer showing the Duration as "Hours:Minutes":

The second picture is of the properties window of the first .mp3 in the list above:

I copied some .mp3 files to another (old) PC on my home network, and it displayed the duration field correctly:

Also, the properties window correctly shows the duration also:

I'm not the only person to have this problem. I received a private message from a member of another forum where I posted about this problem several weeks ago. That person also has the same problem with the duration field.

The tech guys on that forum were unable to find the source... Read more

A:Windows Explorer "Duration" Column - no "Seconds", just "Hours" and "Minutes"

* bump *

Tricky, this one!

8 more replies
Answer Match 78.12%

Am using OUtlook 2003 and wondered whether there is a way to simultaneously view the Calendar and Contacts folders on one screen. Thanks.

A:Outlook: Simultaneous View of "Calendar" & "Contacts"

Maybe someone else has a better idea, but you could open two instances of Outlook and size the screens so that you could view both windows next to each other.

1 more replies
Answer Match 76.86%

I have installed Outlook (which looks more like OE than Live mail, perhaps) and started using it. I am fairly happy. The only thing that bugs me is that it starts up with two windows and two tabs, one of which is the calendar functionality. I can close that down again but it is a pain. Is there a way of executing Outlook so that only Inbox appears? I want to disable the calendar completely and never see it again.

I use an online, cloud computing, calendar since I have many computers and waiting for calendars to synchronise is something I can do without.

A:Outlook without "Outlook Today" calendar, Just "Inbox"

Which version of Outlook are you using?

3 more replies
Answer Match 76.44%

I am using Windows XP Pro. I am very confused why some of my e-mail files in the store folder are stored as "bak" and others as " dbx" files?I have read a lot of info/questions on converting them and restoring them ,but why are they different?
I would like to reduce the file sizes to avoid bloating errors as advised to stay below 100Mb per folder. Some e-mails cannot be moved to a folder from the inbox due to "some error occurring"? What is meant by "creating my own user defined folders for storing mail,& move my mail to them"?Is this to occur in the "Store Folder" or simply under the default Folders(eg inbox,sent items etc?),so I end up with a number of folders for the same contents ,but each with less than 100MB?Hoping for some sense on this please,cheers,bukti.

A:Solved: OE Express,why "bak" & "dbx" files?

7 more replies
Answer Match 75.18%

My office just upgraded, and I can no longer use Windows XP. On this system, I was able to add a separate taskbar to facilitate quick access to commonly-browsed folder locations on our vast network, and another one expedited the launching of useful programs and lists. Each task on each taskbar was represented with a big custom icon to save eye strain. I had them installed in opposite vertical margins, and they were set on auto-hide to keep them out of the way when not being used. Just move your mouse pointer to the left or right margin, and BAM! Sorry for the cliche, but I really got used to the convenience of what I had set up, and I just don't think I can be as efficient without anything comparable.

Now there appears to be nothing comparable in the Windows 7 GUI, and it's making me sick with rage! I see only the option to put a "toolbar" on an existing "taskbar", and no option to create any additional taskbars! This cramps up your one-and-only taskbar, plus the tiny toolbar access buttons require way too much precision for anything that's supposed to be quick. When you've figured out how to bring up that ridiculous button, the list that it yields is small enough to cause painful eyestrain - nothing efficient, much less cool about this at all! I have seen customization options in other OS GUIs that may have resolved some of these issues, but I see none such in W7.

I have tried every google search string that I can think of, and found... Read more

A:Need to add "TASKBARS" (MSese for "Launchpads", "Docks" NOT "Toolbars"

Several possibilities here: Second taskbar in windows7? [Solved] - Windows 7 - Windows 7

1 more replies
Answer Match 75.18%


When our website users click on an html attachment embedded on a web-page in IE9, the download manager will not display the "Open" option. It will only display "Save" and "Cancel" which our users don't like, having to save the
html document in a folder to open it. Whereas, when downloading attachments like pdf, word etc. all three options are displayed. 

Is there any setting to tweak , which will display all the 3 options for HTML attachments as well?

A:IE9 download manager will not display "Open" option (only "Save" and "Cancel" is displayed) for downloading HTML documents.

As you know, the Open-Save-Cancel dialog box helps you prevent your computer from affecting by virus while downloading. 
So I suggest you test to reset all zones to a lower level temporarily and then please attempt to download this html attachment again.

However, since you can normally download the other documents, I suspect there is some restriction in the website which you are trying to view. I recommend you to contact the administrator of that website if possible.
could you please send me the link of the website from where you are trying to download the html attachment?

are trying to better understand customer views on social support experience, so your participation in this
interview project would be greatly appreciated if you have time.
Thanks for helping make community forums a great place.

6 more replies
Answer Match 74.76%

I am infected with this crap and have used the following tools to try to get rid of it:
Windows Defender, Unible PowerSuite (SpeedUpMyPC, Registry Booster & Spyware Protector) and Norton's One Button Checkup and WinDoctor.

Not sure if it's related, but my DISPLAY is locked at 640 X 480.

Atempted the 5 Step Process before posting and Panda ActiveScan froze and crashed after scanning 59253 files, but not before identifying 28 spyware files.

Here's my extra.txt log from Deckard's:

Deckard's System Scanner v20071014.68
Extra logfile - please post this as an attachment with your post.

-- System Information ----------------------------------------------------------

Microsoft Windows XP Home Edition (build 2600) SP 2.0
Architecture: X86; Language: English

CPU 0: Intel(R) Pentium(R) 4 CPU 2.80GHz
Percentage of Memory in Use: 36%
Physical Memory (total/avail): 1277.95 MiB / 810.39 MiB
Pagefile Memory (total/avail): 1516.89 MiB / 1165.44 MiB
Virtual Memory (total/avail): 2047.88 MiB / 1930.88 MiB

A: is Removable (No Media)
C: is Fixed (NTFS) - 37.21 GiB total, 18.7 GiB free.

\\.\PHYSICALDRIVE0 - ST340014A - 37.25 GiB - 1 partition
\PARTITION0 - Unknown - 39.19 MiB
\PARTITION1 (bootable) - Installable File System - 37.21 GiB - C:

-- Security Center -------------------------------------------------------------

AUOptions is scheduled... Read more

A:Netsky Worm-Popups-The Three Icons - "Error Cleaner" "Privacy Protector" "Spyware..."


14 more replies
Answer Match 74.34%

I double-click and get "search" instead of "open"--only when I click a disk, like Hard Drive C: or Floppy A: or CD F: and so on.

It didn't used to do this, so I must've inadvertently changed some setting somewhere, but darned if I can find it now.

Any ideas?

A:Solved: On the "my computer" list, I double-click on disks and get "search" instead of "open"

12 more replies
Answer Match 74.34%

Ok, so im new here so hey everybody..

to the point: my laptop is "stuttering"/lagging/skipping.
whatever you wanna call it its doing it.
my video/music/and cursor skip every second for a splt second it starts on start-up and dont stop til i turn my laptop off. it happens in a pattern its not random, ive done checked my drivers, spyware, and m RAM is good.. so can someone please help me? ***could it be because my battery wont hold a charger? so it has to be hooked up to the charger at ALL times or it dies Example: is the charger not got the "juice" to run the laptop by itself so it studders/skips..*** i dont know if this has anything to do with my problem but i ran "event viewer" and found this : The following boot-start or system-start driver(s) failed to load:


OS Version: Microsoft Windows XP Home Edition, Service Pack 3, 32 bit
Processor: Genuine Intel(R) CPU T2250 @ 1.73GHz, x86 Family 6 Model 14 Stepping 8
Processor Count: 2
RAM: 502 Mb
Graphics Card: Mobile Intel(R) 945GM Express Chipset Family, 224 Mb
Hard Drives: C: Total - 39723 MB, Free - 23484 MB; D: Total - 12684 MB, Free - 3633 MB;
Motherboard: Dell Inc., 0FF049, , .HWPLLB1.CN1296167S5169.
Antivirus: McAfee VirusScan, Updated: Yes, On-Demand Scanner: Disable

A:Solved: Whole computer "studders"/"skips"/"lags" .. have event viewer report (PLEASE

6 more replies
Answer Match 73.92%

Does anyone know if its possible to autofill the "from field" as a rule, when your in "another users /delegates" mailbox, so you dont have to add their address in the "from field"? (so it will autopopulate with their email address (and show "on behalf of")?
I hope this was clear.


A:Solved: outlook 2007 "from field" 'on behalf of" issue

No ... its not possible if the user has more than one delegate (that has added them with the applicable rule). from that point on, they will have to choose which person they want to add to "sent" on behalf of field.

However, If they have just one (one only) user who has added them with that permission (to send on behalf of), it will auto-populate with that user.

So, It does not matter even if they are "in" a specific users mailbox (and expect the "on behalf of" to auto fill with that users name). If they have more than one delegate that has added them with that permission, they will still have to choose which user the message will sent "on behalf of"

i figured this out by trail and error etc

1 more replies
Answer Match 73.5%

is this something i should be worried about? what, exactly, does the green "unmovable files" represent? i'm not sure how this even happened...

any help is greatly appreciated!!

oh yeah, i'm usin xp home.

A:disk defrag no longer displaying green "unmovable files"

okay, i figured it out. the green represents my paging file, which i recently disabled (i've got over a gig of ram). that explains its absence...

so, i guess i'll thank myself for solving this one!!

1 more replies
Answer Match 73.5%

I use Windows Explorer numerous times every day. I like to navigate to folders using the folders pane and click on items in main view. I sometimes drill down to folders in the main view to finish my navigation until I'm at the folder I wish to see.

All of the sudden I'm finding that when I click on a folder in the main view, a new Explorer window pops up. I did not change any of my preferences in this regard. I went into the Tools-->Folder Options and saw that "Open each folder in the same window" was still selected, as I'd left it long ago (a couple of years now). So, I switched the radio button to the "Open new folder" option, then switched it back to opening the folders in the same view. I clicked "Apply" and closed Explorer (I did this as a kind of "forced" reset). Then I opened Explorer again, and it's still not obeying this setting.

What's going on? Is this influenced by some other settings location I haven't looked at yet?
AFAIK, this started not long after I had uninstalled IE9 and IE8, rolling back to IE7, then installed IE9 again. I did this to resolve a peculiar issue with certain files marked as corrupt in SFC scannow (turns out it's a defect when going to IE9 from IE8). I do realize that Internet Explorer and Windows Explorer share a lot of the same files. But this is functionality exclusive to Windows Explorer. Really strange...

A:Windows Explorer "Open each folder in same window" no longer working

Hello Gary,

You might see if downloading and merging the .reg for the listed Folder and Directory options in the tutorial below may be able to help. It will restore the default associations and registry entries for folders and drives, and hopefully fix this for you.

Default File Type Associations - Restore

Hope this helps,

3 more replies
Answer Match 73.5%

I'm not positive exactly what I did, but I can no longer open locations through "Open file location" or "Find location" dialogs. To clarify, there are no errors or notifications of any kind, just a momentary busy curson and then nothing.

If I use the searchbar in explorer to do a search, right click on a file and choose "Open file location", explorer jumps to that location without any trouble, but I cannot open download locations in Firefox, or any other related application. I believe the problem may be related to my changing the target of explorer from "libraries" to "My Computer" using the following instructions from

To change it to open to “My Computer”, change the shortcut to:
%SystemRoot%\explorer.exe ::{20D04FE0-3AEA-1069-A2D8-08002B30309D}

I reverted the shortcut back to %Systemroot%\explorer.exe after noticing problems (and it now opens the libraries again), but now I cannot open directories.

I have also tried all the instructions from:
Please help.

A:Solved: "open file location" no longer opens explorer HELP

10 more replies
Answer Match 73.5%

Hi all,

I'd call myself a decently tech-savvy person, but this one has me stumped. Any help would be appreciated!

Laptop: Dell Latitude D630 running Windows 7 Professional, SP1.

Problem: Despite the presence of available WiFi connections, the system states "There are no connections available." WiFi works when booting in Safe Mode with Networking. The laptop also connects fine when hard-wired.
Troubleshooting so far:

Verified Wi-Fi was turned on via switch on the side of the laptop.
Verified connection was enabled.
Updated drivers via Dell's website.
Ran Malware Bytes and cleaned off any malware.
Disabled all firewalls (only one - Windows Firewall).
Could not identify any concerns in services.msc or msconfig
What would be the next thing to check?

Thank you in advance,


A:Wireless no longer working -- "no connections are available," but hard-wire works

9 more replies
Answer Match 73.5%

I have word 2007 & want to print ONE label (row 1, col 3) from a sheet using Avery 5167 labels. When I go to create-labels-Options-label vendors I get: Avery A4/A5, Avery US letter or Avery Zweckform. What happend to Avery Standard? I tried the avery wizard but it doesn't give me a choice for "single label," at least as far as I can see & seems far too elaborate for my needs. How do I get avery standard & print a single label of label type 5167?

A:Solved: "Avery standard" no longer appears as label choice


The 5167 label template is under Avery US Letter.

2 more replies
Answer Match 73.5%

I am using outlook express 6.0 a new problem on an old computer occurred. After booting up I can use outlook and it will access my e-mail fine. Five minutes later I can no longer check messages. I get error messages. I have to reboot and then I can access my error messages again. How can I stop this new problem? It has only been a problem for about two months.

In case it is related. I also use compuserve and about the same time (two months ago) I
am able to access its e-mail but not its web browser function.

I do not use the Outlook express to access my compuserve account. But as soon as I use Compuserve than I can no longer use Outloo express and have to reboot.

Even if I do not use compuserve after five minutes I must reboot to use the Outlook Express.
I use Windows XP Pro and have the SP2 latest update.
thanks for any help you can give
Jim Harding

More replies
Answer Match 73.5%

Ok, so im new here so hey everybody..

to the point: my laptop is "stuttering"/lagging/skipping.
whatever you wanna call it its doing it.
my video/music/and cursor skip every second for a splt second it starts on start-up and dont stop til i turn my laptop off. it happens in a pattern its not random, ive done checked my drivers, spyware, and m RAM is good.. so can someone please help me? ***could it be because my battery wont hold a charger? so it has to be hooked up to the charger at ALL times or it dies Example: is the charger not got the "juice" to run the laptop by itself so it studders/skips..*** i dont know if this has anything to do with my problem but i ran "event viewer" and found this : The following boot-start or system-start driver(s) failed to load:


A:Whole computer "studders"/"skips"/"lags" .. have event viewer report (PLEASE HELP)


Tech Support Guy System Info Utility version
OS Version: Microsoft Windows XP Home Edition, Service Pack 3, 32 bit
Processor: Genuine Intel(R) CPU T2250 @ 1.73GHz, x86 Family 6 Model 14 Stepping 8
Processor Count: 2
RAM: 502 Mb
Graphics Card: Mobile Intel(R) 945GM Express Chipset Family, 224 Mb
Hard Drives: C: Total - 39723 MB, Free - 23484 MB; D: Total - 12684 MB, Free - 3633 MB;

2 more replies
Answer Match 73.5%

Running Windows 7 Professional and Office 365 Professional which included Skype for Business. When I installed Office 365 Pro the other day everything was working just fine. This morning I updated iTunes and rebooted. Skype for Business no long loads now. I get the "Microsoft Lync has stopped working" with the usual two options to check online for solutions or close the program.


Problem details:
Problem signature:
Problem Event Name: APPCRASH
Application Name: lync.exe
Application Version: 15.0.4727.1001
Application Timestamp: 555afc75
Fault Module Name: KERNELBASE.dll
Fault Module Version: 6.1.7601.18409
Fault Module Timestamp: 53159a86
Exception Code: e06d7363
Exception Offset: 0000c42d
OS Version: 6.1.7601.
Locale ID: 1033

Additional information about the problem:
LCID: 1033

Read our privacy statement online:

If the online privacy statement is not available, please read our privacy statement offline:


What I've tried: -I already tried rebooting again, didn't work
-I ran sfc.exe /scannow and that found no errors.
-Ran CCLeaner Registry cleaner to see if it found anything broken related
-Ran the quick repair for Office 365, nothing...
-Ran the full repair for Office 365, nothing...
I'm at a lost here. One thing I ... Read more

A:Skype for Business No longer launches; "Stopped Working"

No one has any suggestions?

2 more replies
Answer Match 73.5%

I'm pulling my hair out trying to figure this one out. I'll try and explain my setup as its a little more complex than others. I use my PC in my room as a media server (Tversity), I connect to my Xbox One in my den using a power line adapter/wireless access point, It has worked in the past but for some reason no matter what I do it just doesn't play to from my PC. I can ping the xbox from my PC, I've restarted every device involved, I've checked and double checked my router config. AND NOTHING. please any help would be appreciated.

I know I haven't given enough information so if you want to help and need more info just ask. THANKS!

A:Can no longer "Play To" xbox one, unexpected device error.

Start by looking at your firewall and router setup. TVersity has been known to give people headaches in this area. There is a couple of threads over at dedicated to this stuff.

2 more replies
Answer Match 73.5%

I used to be able to open Command Prompt and use commands like "attrib", "comp", and others while in any folder.

For some reason, now I have to go into the SYSTEM32 folder to access them.

What code am I supposed to add to get things back to the way that they used to be?

More replies
Answer Match 73.5%

When I send an email to a known invalid address, I used to receive a delivery failure notice. Now I no longer get them.

Using MS Vista SP2 and MS Mail.

Where do I begin looking for the problem?

A:No Longer Receiving "Mail Delivery Failure" Notices

what email service? did you check your spam or junk folder?

2 more replies
Answer Match 73.5%

In my IE8, the "Send Link by Email" Function No Longer Works.

What do I need to do to fix it ?


A:IE8 "Send Link by Email" Function No Longer Works...

Quote: Originally Posted by Katmandu

In my IE8, the "Send Link by Email" Function No Longer Works.
What do I need to do to fix it ?

Hi Katmandu, Welcome to SF,

First we need some info. What E-mail program are you using Outlook or Windows Mail ?? Which Domain are you using like Yahoo, G-mail etc.

- Captain

2 more replies
Answer Match 73.5%

I'm not sure when exactly this happened, but lately I've been unable to "browse" for files. Adding an attachment, uploading something to photobucket, those sorts of things. I get nothing.

Actually, I can't even right click and image and click "save as" anymore. It just doesn't work. Or, it looks like it tries to do...something, but any time it comes to the part where I would normally choose a path on my computer, it just bites it.

I'm assuming this is a Vista problem, because it doesn't work in Firefox or Chrome. Going to try Opera next, but to be frank, I'm not optimistic.

A:Websites no longer to "interact" with computer (browse, Photbucket, etc)

Boot into safe mode with networking and see if that changes anything.

5 more replies
Answer Match 73.5%

When I right click on the tray speaker icon and select the sound window, I can no longer find the "USB Audio Codec" selection when the device is correctly plugged in. The USB device still works because I can test it on another computer.

It is present in the devices and printers window. Software that used to work with that sound selection no longer work.

Looking hopefully for suggestions. Thank you!


A:Can no longer find "USB Audio Codec" when device plugged in

Does it show up in the Device Manager? and if it does, is it shown as working OK or does it have an error code?

If it's shown as working OK int he device manager, it would have to be set as the default audio playback device. Does it show up in the Control Panel/Hardware and Sound and finally the Sound playback panel? If it is not shown, RIGHT click in an empty area in the panel and click to show disabled and disconnected devices and then see if it shows up.

9 more replies
Answer Match 73.5%

In my IE8, the "Send Link by Email" Function No Longer Works.

What do I need to do to fix it ?


A:IE8 "Send Link by Email" Function No Longer Works...

Easy Fix... Do the following:

1. Click the start (orb) bottom left of your computer screen
2. Click "Default Programs"
3. Click "Associate a file type or protocol with a program"
4. Scroll down until you see "MAILTO" on the left side of your screen
5. Highlight or click "MAIL TO" (near the bottom of the list in all caps)
6. Click "Change Program" (upper right of same box)
7. Now you will see your choices of email programs, select the one you want to use and you are now all set.

2 more replies
Answer Match 73.5%

I've been having trouble keeping the right click "Arrange By" options customized... I have to keep going through the list and re-checking the options I need - (i.e. - Date Modified - Size - Etc). This problem started a few months ago... I'm not sure what caused it - or how to fix it.

I have a W7 64-bit OS.

A:Right click "Arrange By" Options No Longer Stay Customized

Hello Rick, and welcome to Seven Forums.

If you like, resetting all folder views back to default may allow them to stick afterwards.

Folder View Settings - Reset All to Default

3 more replies
Answer Match 73.5%

IE8 "Send Link (and Pictures) by Email" Function No Longer Works.

I have had this issue using other Operating Systems as well. I've had this issue using Firefox as well as different versions of Outlook (Express, Mail and now 2007)

I believe the IE/Outlook link gets broken after I ran ASC (Advanced System Care).

Is this an Internet Explorer issue or an issue with Outlook ?

How do I fix this issue ?

A:IE8 "Send Link by Email" Function No Longer Works...

Since you mentioned that you used advanced system care, I think that is causing the problem, turn it off. I would not use it in the future.

The only protection that you need, and toavoid many problems, is Microsoft Security Essentials. and Malwarebytes.You do not need anything else.

Just use the protection I have named and do the routine, easy maintenace.

If you need help just ask.

9 more replies