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Solved: Reformatting of computer due to virus

Q: Solved: Reformatting of computer due to virus

I've come across a virus that i am not able to get rid of & reformatting my computer is the only option. Problem is, i don't know how to reformat my computer. Can someone please instruct me on what to do. Help is greatly appreciated

A: Solved: Reformatting of computer due to virus

7 more replies
Answer Match 55.02%

Hi all,

Hope someone can help.

In summary: This is my work PC (Dell) on a network comprising a mac server with 2 PC's and one other G5 mac connected. After a virus infection from the trojan "ramnit-g" and "dropper-gen" which has cuased havoc on my machine. After trying various things to sort thr problem I have decided a reformat was the only safe course of action to fully eradicate the threat. After reinstalling using the Dell supplied windows disk the following issues have occurred:

1. "C" drive contents still remain as they were prior to reformatting Programme files etc. My documents etc, however have been wiped.
2. No internet connection through the network.
3. No network connection. Attempts to find the server ip address via search have not worked.
4. Installation of software has been unsuccessful. Aborted during install.

My concern was that the virus had either caused more deep seated damage or had some counteractive plan for my reformat and is not allowing me to do it successfully. But more likely is that i am not doing something correct during reformat.

Thanks for any help. this whole situation has really messed up my week.

Julian

A:[SOLVED] Reformatting problems after virus infection

Hi BroomeJenkins,

The Dell CD provided was probably a recovery CD. It basically restores your PC back to the factory settings.

With regards to the no network connection this is probably due to your PC not getting an IP address from the DHCP Server for some reason.

Please can you click start>run and type in 'cmd'. A black box will apear. Type 'ipconfig' into the box and press enter.
This will tell you your IP setting. Please can put the details on here so that we can continue with the troubleshooting.

With regards to the software installs. Try right clicking on the applciation and select run as... Run the application/exe files as the administrator to see if this helps.
Kind Regards,

Dave

11 more replies
Answer Match 55.02%

I have spent the week running scans to remove a virus I received (ispynow) and have decided to reformat my computer instead. I have backed up all of my files (though I am concerned I now have the virus in my external hard drive). I have an HP dv1000 laptop and the hp site says I should have to make recovery cds and can then reformat using the "system recovery" tool that shouls be listed under programs. I can' find that. It also says I can use f11 key when starting up to follow the same steps but f11 doesn't seem to do anything. I have an "application and driver recovery" cd and the "operating system cd" for xp home sp2. I just want my computer back either by getting rid of the virus or reformatiing. Thank you for your help.

A:[SOLVED] need help reformatting my computer

Here's a good checklist for you.


The Windows? XP Installation Check List.
1. The Windows? XP SP2-CD (naturally)

2. Darik's Boot N Nuke?..A Disc wiping Utility; or alternatively... Killdisk?. (Click the coloured Links).

3. Please read this guide...A Step-by-Step Installation Guide with explanations for each step of the installation.

4. The Motherboard CD that contains all the necessary Drivers etc.

A few tips:
a. Darik's Boot N Nuke will take about 4? hours to completely wipe the Drive; however, this will vary depending on how big the Drive is. (That estimate is for a 80Gb HDD). Wiping the HDD this way will give you the best chance of a 'clean' uninterrupted installation.

b. When you get to Figure 7 in 'The Guide', you can create more than one partition here by simply telling Windows? how big you want it. Should you do decide to create an extra partition, it will not be active until you do so after the installation is over and done with...we can give you guidance as to how this is done, so partition away if you wish.

c. Once the installation is finished, with all the Motherboard Drivers installed, and Internet connected, I strongly recommend that you install a reputable Anti Virus program first; then, go to the Windows Update Site and download all the updates (including SP3).
AVG? is has a very good free version available here. ... Read more

3 more replies
Answer Match 55.02%

Dvk01 in Virus & Other Malware Removal, was not able to find a solution to my Trojan. Suggested reformatting to clean and get rid of whatever it is. Any suggestions on the best way to do this? Iím planning on saving my files to the separate hard drive. Dvk01 said that should not be infected.

Iím at work now, Iíll run the TSG when I get home in about an hour.

Thank you for any suggestions you can add. Below is the computer Iím looking at reformatting.

HP Pavilion dv6000
Microsoft W. XP
Version 2002
Service Pack 3
HP
AMD Turion 64X2 Mobile TL-50
803MHz 960MB of Ram.
 

A:Solved: help reformatting my computer.

16 more replies
Answer Match 54.18%

Hi,

For another computer, I have two maxtor harddrives connected via IDE to a P4P800-E Asus motherboard.

When booting up, the system goes through some check with something called "FastBuild" which I have never heard about. I think it may have something to do with having the two harddrives work together. This computer here was bought used so maybe the previous user customized the bios?

Anyway, if I try to reformat as usual, running the Win XP Pro Cd while booting up, and install as usual, the setup files load up fine. Then, when I hit enter (to setup Win XP), there's a 25 second delay where the bottom of the screen (grey area) says "Please Wait..." and then the screen loads up where it should show my partitions and allow me to choose which to install.

THere's no highlight bar - instead, it says
"Unknown Disk"
<this drive cannot be found>
and it says this twice - I'm assuming because I have two of these harddrives - both of which cannot be read.

So 'delete partition' doesn't work - so my only option is Enter = Install.

Then the following message comes up:

"A problem has been detected and windows has been shut down to prevent damage to your computer

THe problem seems to be caused by the following file: setupdd.sys

PAGE_FAULT_IN_NONPAGED_AREA

If this is the first time you've seen this stop error screen, restart your computer. If this screen appears again, follow these steps:

Check to make sure ... Read more

A:Solved: Trouble reformatting a used computer

16 more replies
Answer Match 54.18%

I just tried to reinstall windows xp on my computer and during the installation my computer crashed. At first, it booted up fine and I tried to reinstall windows again. During the second re-installation attempt the progress just stopped so I restarted the computer. During the third attempt, when the setup was copying files over, there was a file that could not be copied over. So I exited setup and I was going to try to reinstall it again, but now it won't boot from the cd drive. I cannot boot from the hd either, it says that the NTLDR is missing. I do not know what to do. Please help me.

A:[SOLVED] Computer Crash During Reformatting

hi, how old is the pc? you need to clean the xp cd it might have ome dirt or scratches that is preventing you from installing it. aan easy option would be is to take the cd to another computer then right click on the cd drive click explore and copy all the files and burn them as an iso using power iso.
http://www.poweriso.com/

regarding the pc not booting from the cd you need to access the bios. when your pc is booting press the del key or tab, f10, f12 it should work on the del key or f1 just try a couple of them it will work.
then find the boot option and change the device order so that it boot from
cd
then hd
and then click save changes. now switch off pc turn back on it should be able to read the disk. ntdlr that is the file used to boot cd.
you can fix that by going to recovery console and copying the file over but at the moment try the things above then think about changign the files because you have already formatted your pc.

3 more replies
Answer Match 54.18%

I am making this thread so that if there's anybody who knows of good manuals or tutorials, they can suggest them. I am actualyl being helped my Cookiegal and flavallee but I just want any suggestions. So please don't delete or move this thread! Thanks
Well, is it more like I reformat all of my drives or just my C drive?
I'm quite confused on that. Also, what does it mean to partition??? I saw another old thread about partitioning and it quite confused me. What do I do with partitions? And should I follow what this person did in this thread: http://forums.techguy.org/hardware/803662-c-drive-partitioning.html

This is probably important as well: if I have to partition my CD, is there a way to do it with no explorer.exe? That process won't start up properly and that's why I want to reformat..

Also, can anyone tell me if I should be aware of anything while reformatting? For example, should I insert the XP install CD after I delete everything and before I restart the computer? I read some manuals but they were all completely different. I liked this one: http://www.ehow.com/how_6026_format-hard-drive.html
but I'm kind of scared to follow it because of the comments.

In all, if anyone can find a specific manual at techguy or on the internet, that would be swell
Thanks in advance!
 

A:Solved: Quick! Reformatting my computer

7 more replies
Answer Match 53.76%

My computer is infected with the Vundo.D.27 virus even though it was reformatted. I've used Avira and SuperAntiSpyware and it still won't help me resolve the problem. My sound system also doesn't work - not sure if it's due to the driver or the virus, but I suspect the latter.

Here is the contents of my DDS file:


DDS (Ver_09-02-01.01) - NTFSx86
Run by Henry at 21:49:32.00 on Mon 02/16/2009
Internet Explorer: 6.0.2900.2180 BrowserJavaVersion: 1.6.0_11
Microsoft Windows XP Professional 5.1.2600.2.1252.1.1033.18.767.422 [GMT -8:00]

AV: Avira AntiVir PersonalEdition *On-access scanning enabled* (Updated)

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Avira\AntiVir PersonalEdition Classic\sched.exe
svchost.exe
C:\Program Files\Avira\AntiVir PersonalEdition Classic\avguard.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\Linksys Wireless-G PCI Wireless Network Monitor\WLService.exe
C:\Program Files\Linksys Wireless-G PCI Wireless Network Monitor\WMP54Gv4.exe
C:\WINDOWS\system32\RUNDLL32.EXE
C:\WINDOWS\Mixer.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
C:\Program File... Read more

A:[SOLVED] Computer infected with Vundo.D.27 even after reformatting

Hi gwr922,

You appear to have run Combofix. Could you please post the Combofix log? It's located at C:\Combofix.txt

Thanks.

15 more replies
Answer Match 52.5%

i did a complete reformat of my 6 year old dell dimension 4600 and when it was done my speakers and microphone did not work at all. my dell 1704fpt colour monitor has very limited display. there is no gradient in the colour so it is very basic in display.

in the disk of drivers that came with my computer no sound nor sound drivers that i have installed work properly. the driver i downloaded from dell.com for my monitor did not install.
please help
 

A:Solved: no souno sound and limited display after reformatting computer

7 more replies
Answer Match 45.78%

Vista 64 Ultimate, phenom 9850, mushkin pc 80004gb asus m3n HT mempipe deluxe

Hello,
I have had a problem with my pc for around 3 weeks. I have Mcafee protection running and use various measures to keep my system running smoothly. Anyway to cut to the chase I started having a problem with windows mail. It continuously opens up while I am working on tasks. It also sends me a message saying it cannot open as a precious version is still running. I sometimes receive this message very quickly and repeatedly of over 100 times. The windows mail I have reduced and put to the side in an attempt to ignore it. However it keeps reopening so while I am typing it breaks my type as I have to click on the screen to rid myself of the ever opening mail.
The steps I have taken so far....

-disable windows mail (this released a torrent of messages saying windows mail could not be opened)
-Full virus scan
-ccleaner software
-superantispyware
-vundofix
-malwarebytes
a reformat of hard drive
a repair from startup including bootrec mbr boot and mbrfix

The problem just keeps on recurring!
I do not know what to try next...

Any help/suggestions will be warmly received.

cheers Mike

A:virus? even after reformatting?

1) Unless it is a boot sector virus (and they are very rare), you almost certainly did NOT format the drive and reinstall from scratch. Viruses do not survive formats.

2) Get rid of McAfee and use ANY other anti virus app. McAfee is THE WORST. Period.

6 more replies
Answer Match 45.36%

Got a Google news alert and the page it lead me to said I need to download a X file. I immediately backed out but that was it. I've had so many trojans, malware, viruses its unbelievable. It's compromised my system, can't use System Restore and can't get rid of audio pop-ups. I ran McAfee, PC3Spyware Doctor, got ad-ware and run that and I'm still not free! I'm now considering reformatting, but will these infections survive? Don't want to do it if that won't solve problem. I put this here cause I didn't know where for sure. Mmbojan

A:Reformatting Will It Get Rid Of Virus-malware?

I also got stuck with a nasty bug. It changed a lot of my system files. Although I managed to fix a lot of things with the help of experts, the bottom line is that eveybody is telling me I should install a clean copy of XP. For me, that's reformatting. I want to be sure everything has been cleaned for good. Antiviruses might detect the virus but it doesn't do a very good job at restoring the files to their original state. Sometimes, ComboFix and SDfix will do a good job but in my case it didn't. So yes, reformatting will delete everything.

Before reformatting, perhaps you should get an expert's advice to see if he could help.

Good luck!

(As for me, I'm going to get a XP Pro CD and reformat)

4 more replies
Answer Match 45.36%

Hi Guys. Let me thank anyone checking this out in advance for your assistance. It's truly appreciated. Here is the situation, I will try to be as detailed as possible:

I have a laptop I am trying to re-install Windows XP on. I am not worried about backing up any of the data. The machine seems to be have been infected with a nasty virus that is keeping me from being able to reformat. The virus has locked the system registry as well as the task manager. It also seemingly has disabled the CD-Rom.

My first move was to go into Command Prompt and go with "format c:" when I do that it tells me the file system is RAW. I was able to find a find for this and have tried "format C: /fs:ntfs"

The system then tells me that format cannot run because the volume is in use by another process. It attempts to dismount the volume by forcing a dismount and fails. It tells me it cannot lock the drive and the volume is still in use.

I also tried switching the BIOS order so that the system boots from CD-Rom with both a XP install cd and a Vista install DVD with no luck. The Vista DVD fails to load and the XP leads to a blank blinking prompt.

Again, I don't need anything on the computer, is there any way I can whipe this machine clean and re-install windows? Thanks so much for having a look.

Best,
Emry
 

A:Virus keeping me from reformatting XP?

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Answer Match 45.36%

anyone could help me how to remove virus w/o reformatting the computer? the virus name is uaacifr.cmd.
im using avast and cant even removed it. the virus is making my hidden files to be still hidden even if i tried to "show hidden files "in the folder options.

i wanted to have a nicer antivirus that could remove it without reformatting the whole pc or tips on how to remove it. pls help me

A:PLS help me how to removed virus w/o reformatting my pc

Please download Malwarebytes Anti-Malware and save it to your desktop.Make sure you are connected to the Internet.Double-click on mbam-setup.exe to install the application.When the installation begins, follow the prompts and do not make any changes to default settings.When installation has finished, make sure you leave both of these checked:Update Malwarebytes' Anti-MalwareLaunch Malwarebytes' Anti-MalwareThen click Finish.MBAM will automatically start and you will be asked to update the program before performing a scan. If an update is found, the program will automatically update itself. Press the OK button to close that box and continue. If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.On the Scanner tab:Make sure the "Perform Quick Scan" option is selected.Then click on the Scan button.If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button. The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".Click OK to close the message box and continue with the removal process.Back at the main Scanner screen, click on the Show Results button to see a list of any malware that was found.Make sure that e... Read more

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Answer Match 45.36%

Ive read many posts on the site and other sites on how to get rid of the (google) redirect virus, but also noticed that each fix is specific to the virus victim. what happens with me is when i click a link from a google search, it redirects me to some other weird random site.
So after trying so many legit virus scans(even in safe mode),it didnt fix. I have realtime protection from microsoft security essentials and Malwarebytes and scan every midnight. i rarely get any viruses.

I repartitioned the hard drive into one partition, and then reformatted and reinstalled a fresh copy of windows xp media edition. (from the boot cd that came with my dell xps computer). I have an upgraded bios, A07, if that matters. I really need help taking this virus out, i dont know else to do, as i have never dealth something of this magnitude. I dont even know if buying a new hard drive will fix it because im not sure if it is stored on the hard drive anymore. Please help. i followed the forum rules posted here here, and will attach the files necessary for a diagnosis. Though gmer didnt find anything modified, ill still post the empty txt file it gave me. Thank you all. (on firefox, i couldnt attach anything, it redirects me to google, which is wierd)


i also have the same virus on my laptop(windows 7 64 bit), i dont know how that happened,i hope the virus doesnt transfer through the router. I dont download anything from torrents or any other p2p softwares.

A:Redirect virus even after Reformatting!

it seems like i fave myself a hint in the end of my last post. the problem did in fact come from the router itself. i hard reset the router, and everything seems to be alright now. this forum helped me out even before any reply! lol thank you all. this can be closed.

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Answer Match 45.36%

first of all, i have done an antivirus(nortons)within the past week.

today, i was doing a full reformatting. as i was downloading microsoft updates,zone alarmbasic,and norton antivius updating/scanning,...all at the same time,the norton AV found a virus,i quickly took the option to delete the file to rid the virus.

the name of the virus?,i missed the name as i took the option to delete the file asap. i do recall a message about the possible of harm was unlikely.
the norton's Antivirus program's log says this:
the file c:windows\java\classes\xmldso.cab was affected by the virus. the file was deleted.
can anyone provide any infor? i have rescanned and everything is ok. also,where could i have picked up the virus? understanding emails is a likely place,i never use outlook and never open email attachments. actually ,i opened one last week,but did a virus scan immedaitely afterwards. could it be from microsoft downloading or zone alarm downloading?
thanks.
ps during the past 24 hours,i did notice my computer was automatically rebooting after i was attemping to open up multiple windows at the same time. occurred about 10 times and in part the reason i did a reformat to clear up anything if anything.
 

A:Found a Virus during reformatting

hav a look here http://service4.symantec.com/SUPPOR...b203b7afdf93d85b88256a85007ca58f?OpenDocument
 

1 more replies
Answer Match 44.94%

Some time ago, I got a virus that showed its presence by:
(1) having Windows Antispyware 2012 pop up
(2) redirecting Google searches
(3) having random web pages pop up
(4) changing my Google location from Los Angeles (which was always the same for 2 years) to other random California places
(5) adding some unknown Sony laptop to my router's home network
(6) significantly slowing down my internet
(7) making my computer run loudly.

I was a newby to computer stuff and still am, but I lurked all over the internet and ran some popular programs to combat backdoor trojans, rootkits, adware, spyware, etc. Some of the programs included the ones in the downloads section here. The programs came up with various things like ZeroAccess rootkits and trojans. So, I used the programs to get rid of the malware and the scans afterwards would come up clean. However, the problems would keep coming back and the scans would come up with them again. So, I reformatted my computer for the first time in years. The symptoms diminished, but my Google location was still unstable and constantly changing. I put a password on my router's home network and the Sony laptop vanished.

Flash to now, after some time, my computer started making loud noises again and I experienced slow internet again. I had location changes, Google redirects, and random pop ups again. However, this time it was more subtle and no rogue antispyware programs popped up. I ran scans and they all showed nothing this time. So this ... Read more

A:Elusive Virus, Survived Reformatting. Help, Please.

Hello TechHelpPlease, Lets do these next....Please click Start > Run, type inetcpl.cpl in the runbox and press enter.Click the Connections tab and click the LAN settings option.Verify if "Use a proxy..." is checked, if so, UNcheck it and click OK/OK to exit.Reboot Windows in Safe Mode with NetworkingPlease download Rkill by Grinler and save it to your desktop.Link 1Link 2Double-click on the Rkill desktop icon to run the tool.If using Vista, right-click on it and Run As Administrator.A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.If not, delete the file, then download and use the one provided in Link 2.If it does not work, repeat the process and attempt to use one of the remaining links until the tool runs.If the tool does not run from any of the links provided, please let me know.Do not reboot the computer, you will need to run the application again.Please DownloadTDSSkillerLaunch it. Click on change parameters-Select TDLFS file system Click on "Scan".Please post the LOG report(log file should be in your C drive) Do not change the default options on scan results.>>>>Please download aswMBR ( 4.5MB ) to your desktop.Double click the aswMBR.exe icon, and click Run.When asked if you'd like to "download the latest Avast! virus definitions", click Yes.Click the Scan button to start the scan.On completion of the scan, click the save log button, save it to your deskto... Read more

3 more replies
Answer Match 44.94%

i am likely going to reformat my computer due to a severe virus (see my other post). my brother told me to find the reboot disc before i reformat it, but i cant find the disc! do i even need this disc? i'm not even sure if my computer came with one. thanks
 

A:reformatting due to virus, quick question

no one knows this?
 

1 more replies
Answer Match 44.94%

My computer seems to be detecting the Vundo (Vundo.D.27) Virus even after I reformatted my C: drive. My sound doesn't seem to be working either.

Here are my HiJackThis and Avira logs:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 12:57:40 PM, on 2/13/2009
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Avira\AntiVir PersonalEdition Classic\sched.exe
C:\Program Files\Avira\AntiVir PersonalEdition Classic\avguard.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Linksys Wireless-G PCI Wireless Network Monitor\WLService.exe
C:\Program Files\Linksys Wireless-G PCI Wireless Network Monitor\WMP54Gv4.exe
C:\WINDOWS\system32\RUNDLL32.EXE
C:\WINDOWS\Mixer.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
C:\Program Files\Avira\AntiVir PersonalEdition Classic\avgnt.exe
C:\Program Files\PowerISO\PWRISOVM.EXE
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe
C:\Program Files\Ad... Read more

A:Vundo Virus cannot be deleted even after reformatting

Hi gwr922

We no longer use HijackThis as our initial analysis tool.

Please follow our pre-posting process outlined here:

http://www.techsupportforum.com/f50/...lp-305963.html
After running through all the steps, you shall have a proper set of logs. Please post them in a new topic,
as this one will be closed.

If you have trouble with one of the steps, simply move on to the next one, and make note of it in your reply.

Please note that the Virus/Trojan/Spyware Help forum is extremely busy, and it may take a while to receive a reply.

1 more replies
Answer Match 44.52%

windows 2000 upgraded from windows MEcomputer totally messed up after someone went in and deleted everything from add/remove programs, all other programs and files etc deleted also.internet explorer still works and it will still connect to the internet but it won't install any necessesary programs such as avg antivirus or spybottried to reformat with win2000 cd, but it wouldn't complete the format. a message keeps popping up in a gray box: "the application must be installed to run. please set up fromt he location where you originally installed the application"went to http://windows2000.windowsreinstall.comshould I try Windows 2000 Pro install on used Hard Drive or Windows 2000 Pro Repair install ?the cd is a full installation disk.is there a way to format the hard drive to get rid of everything and then install win2000 from the cd? there is nothing to back up or save on the computer.

A:need help with reformatting computer

Pop in the win 2000 disk.....go to the setup menu..and instead of formatting the drive, delete the partitions and remake them. Then install.

2 more replies
Answer Match 44.52%

This is a huge thread. I had no idea what forum to put this under, but I don't think it should have to go anywhere else other than here. This is a question about reformatting my computer, with no real full answers.

I have really started to notice how slow my computer has become, so I have decided to reformat the computer. Thing is, I am not going to just put back the back-up file, and I am not wanting to lose everything. Thanks to a second hard drive, I have decided to try and go through everything we need and put it on there manually, so to not include what I don't want. I just wanted to know, what do you think I should try and save from this reformat of a computer?

My list:
Program files (the instillation file)
Start-up files / 'All Programs' (much the same as ^)
Browser information (bookmarks, settings, saved passwords, forms (anything else?))
Bits of set up information (internet connection, drivers (must check my CD collection))
My document files (for all users) / Files stored on c drive (my folder, and everyone elses)
Documents and settings (go through them and have a look, not forgetting limewire shared downloads)
And your suggestions and reminders

Before doing any of this, I will have to create a few back-up files on DVD's just in case. I have not gone through with it yet, but DriveImage XML seems to be my best option so far. After that is done, I will get onto doing this eventually.
What do you think I could be missing?

Will this h... Read more

A:Reformatting the computer

11 more replies
Answer Match 44.52%

Hi. Recently I had some trojan rootkit hit my computer, and decided maybe it'd be best if I reformat it and re-install windows. Catch is, I'm not really good with computers and don't really know how to do this.

It's a dell laptop, and I have windows XP running on it. Still have most of, if not all, the original cds that came with it when I purchased it. What I'm wondering is how hard this is to do? Could I risk wrecking more than I do good by attempting this when I don't really know what I'm doing?

Let me know if your need to know anything else, like what model and other stuff, and I'll get back with it. Any help'd be appreciated, thanks.

A:Reformatting My Computer

Hello tofte

I have a fairly standard procedure that I follow, after backing up what data I can safely save and then restoring the computer
I apply any driver updates that seem necessary, you have to go to your model's web page and compare dates, if you see newer drivers, it's best to load/update them. Next I clean the computer of useless crud and adware installed by the manufacturer. Same thing for something like norton's trial subscription, there's a special uninstaller for that.

Next I will apply the latest service pack, having the latest drivers and no security software to interfer

Then I load my security software

Last I connect to the internet

This is a pain but I believe it to be the safest approach

In your log I noticed you were running norton's and PrevxCSI, and teatimer, avoid any combination of security software that
might conflict

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Answer Match 44.52%

Hello,
I want to know if there is any way to reformat my computer (HP) without having the default factory programs (AOL 3 Months Included, Get Vonage, My HP Games, Norton Internet Bullsh*t, and all this other crap) installed.
If there IS any way, can you please explain the procedure?

Thank you,
Eli
 

A:Reformatting a computer...

6 more replies
Answer Match 44.52%

i tried my best to catch up to what our i.t specialist have taught me but he was so fast and very busy lately. please kindly jot down step by step how to reformat a computer.

A:Computer Reformatting

Assuming that you want to reinstall the OS, It depends on the computer and what disks you have.
If this is a retail computer, you should have a set of recovery disks or you might need an original Windows CD
What is the make and model of your computer?

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Answer Match 44.52%

c:\WINDOWS\system32\presetup.cmd - FILE NOT FOUND!
c:\WINDOWS\system32\setupORG.exe - FILE NOT FOUND!
(setupORG.exe ->Original windows Setup.exe)
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
POSSIBLE CAUSE:
1."Preset.cmd" not exist in the i386 folder in UXPCD
"setupORG.exe" not exist in the i386 folder in UXPCD
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
2. Check your "txtsetup.sif" in the i386 folder on UXPCD
---Txtsetup.sif---------------------------
[SourceDiskFiles]
setupORG.exe=1,,,,,,,,2,0,0 ; must exist
prestup.cmd =1,,,,,,,,2,0,0 ; must exist
---------------------------------------------------------------------------
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Now this is very similar to the post found on these forums but it doesn't solve my problem.

To walk you all through what i've done so far.
____________________________________________________________________________
Trying to clean up my dads XP Home ED comp. I went out and bought Windows XP PRO.

Now i'm not used to HP, the BIOS is all weird so I had to insert the disk and start the installation process instead of just restarting and booting from the disk.

Now I wasn't able to delete the Windows XP Home ED. Partition so I just merged the two since they have similar files.

Everything was installing fine until I got the error message as posted above.

I've checked the windows disk, everything ... Read more

A:Reformatting Hp Computer

Now i'm not used to HP, the BIOS is all weird so I had to insert the disk and start the installation process instead of just restarting and booting from the disk.Why can't you boot from the CD? Familiarize yourself with the BIOS and look for a 'boot order' option and make the CD first.

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Answer Match 44.52%

So I'm going to help a friend reformat and old computer and put XP on it......
I don't know if formatting old computers with XP is safe? She says its pretty old, like '99 and she got it for free from a friend for work (she can't afford anything else right now)
So it's not like we can go out and buy a bunch of stuff for it....I think it's running on Windows 98 & I know nothing about the drivers and I know she doesn't have any CD's for the drivers....

SO any advice on how to go about doing this would be awesome.
Thanks!
 

A:Reformatting an old computer...

I would have serious doubts about a '99 PC being able to run XP.

You really need about a 500 MHz CPU and 256 MB of RAM to make it run in a useable manner. Do you have that on the old PC?

Apart from that you just put the XP CD in the drive and let the PC boot from it, following the menu's. Remember it has to be a copy of XP that is not in use on any PC and was never supplied "with a PC", or the operating system may refuse to activate and lock you out.

1 licence per PC.

Then you need to know the make and model of PC or the make and model of the motherboard so you can get the correct XP drivers from the makers website (if any were ever released, given it's an old PC)
 

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Answer Match 44.52%

I have been having issues with my computer. I was having problems with a virus and I thought it was gone and then I went to turn on my computer and all I get is my desktop background picture and no start menu and no desktop icons or anything. When I hit Ctrl Alt delete nothing happens at all. No one has been able to help me with this problem. One person told me I would need to find the cd for my computer to basically reformat it. I thought I found the cd and put it in and again nothing happened. These are the cds I have, Operating System reinstallation cd. Drivers and Utilities. And I have a couple that say Application on them. Are any of these the ones I need or am I doing something wrong? I really need my computer soon and just need some help. Thank you.

A:reformatting my computer

Also my computer will not go into safe mode either. I have tried that.

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Answer Match 44.52%

Hello,



I would like to reformat my computer or set it back to the original settings. I cannot find the windows xp installation cd / boot disk.

I brought the computer legally so I have no idea why I didn't get them, I have all the other details of purchase and stuff.

I remember being asked to make a disk when I first switched on the computer but this was my first computer so I didn't have any disks or understand what it was doing.

Is there anyway I can reformat my computer or reset the settings?
 

A:Reformatting my computer

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Hello, new to this site. I want to reformat my computer and would like to find step by step instructions on how to do so. I already backed up my comp with Carbonite and a stand alone back up unit as well. Its a Dell laptop,AMD Sempron, Processor 3500+, 1.58 GHz, 896 MB of RAM/ Windows XP Home Edition 2002. What next? Any assistance would be appreciated!

A:reformatting my computer

Are you just looking to format or format/reinstall windows?The easiest way to do it is just insert your recovery discs, or other windows installation disc, and go forwards as if you were going to install windows.Microsoft provides a guide to do so http://support.microsoft.com/kb/978307When you get to the point where it tells you that it is checking the drive you can eject the disc and shutdown the machine, or go through with the install if that was the plan.There are other programs to format as well, but if you were going to reinstall windows this is the easiest way.

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Hi, I have decided to reformat my computer and I have never done this before and I was wondering what I would need to reformat my computer. I run Windows XP.
 

A:Reformatting Computer

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Answer Match 44.52%

How do I reformat my HP PC?
The model is dx5150.

I heard about various methods such as using F10 when in the blue HP screen during startup to reformat it. But it doesn't work for me 'cause I don't have a blue HP screen.

By the way, I don't have a Windows XP CD or any boot disks or such.
Is there anyway to reformat without an XP CD?

A:Reformatting the Computer

Well you need to have some kind of boot disc whether it be a cd or a floppy. You can use DBAN put it on a floppy and wipe the drive that way. And if you plan on using the computer again you need to have an OS disc to do a reinstall otherwise it is useless without an OS.

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Okayzzz

So I reformatted my computer (from CD)... I had 2 problems DURING reinstall-ation

1- missing duser.dll file (so I skipped it)
2- when it was "updating" for some fun reason it said I had some setup something unabled....
So now I'm trying to connect to the internet and no luck.... I installed Mozilla from a USB... IE7 and Mozilla exist but neither connects....

I went to control panel -> Network Connections -> Add New Connection -> Get error "The New Connection Wizard was unable to open the following location on your machine: C:\Program Files\Online Services"

I can reinstall windows again but it asks if I should update (recommended) but I can't even connect to the net... and YES the internet is connected to the other computer and the Ethenet is green - the plugs are working so is the machine
Anywayz I did add Duser.dll to my other computer (in the system32 folder) - but that's still not giving it the ability to go onto the internet.... still same error... in a sense the computer looks screwed but I need to somehow get onto the net so that I can reinstall windows with the updates and such

A:Reformatting My Computer

Try reinstalling it again, and make sure the CD your using is clean. If theres dirt or a scratch over a certain part of the CD, whatever file was there, the setup will skip. If you get the same error but your cd doesn't have any scratches on it, than it's something else. Try reinstalling it, that would be your best bet right now.

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Answer Match 44.52%

Hello....

I want to KILLLLLLLLLLLLLLLLLLLLLLLLLLLL my computer!!!!!!!!!!!!!

I hate it, I can't stand it... eitherway..... so it's win xp home

Tried to reboot that bleep of trash and pressing F8 then F10 then F4 constantly and it didn't work.... tried delete and got into bios

Problem - I was NOT given a CD... Futureshop and Canadian Electronic stores practice Tyranny

So.... Through my reading I found out about the I386 folder - mine was deleted so I re-installed SP2... BUT no winnt files that are exe

Now what? Any ideas?

A:Reformatting Computer - No Cd

by law your computer maker must furnish you a way to reinstall, sometimes it's a hidden partition on your hard drive, others even have you burn the cd's, if you neglect to do this or lose the manual telling you how to reinstall, companies will send you a reinstall package for a small fee, the important thing is your certificate of authenticty where you have a valid number.

call them up

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Answer Match 44.52%

Am currently writing this using my laptop computer. I need help in formatting my desktop pc. It runs Windows Vista Home Basic, and as you know the *restore to factory* recovery info is contained on the hard drive(which I cannot access) Is there any other way I can format it?

Here is the problem with the other computer....
I push the *power* button to boot up computer but it takes 20 minutes to an hour to boot to the desktop...in process I see no *logo* screen, so cannot tap F8 to gain access to the advanced boot menu screen. Then suddenly it boots to the desktop. I can acccess anything ON the desktop but cannot access IE, nor will Add/Remove programs work. I click to uninstall a program, and it says *its working* but it basically freezes and doesnt uninstall anything, AND doesn't really do anything. I had to use ctrl/alt/del to shut it down. Restart does not work, same problem with booting.

Bad me, I had loaned the computer to a friend for a few months while I was preparing to move, and moving as well. I just got the computer back last week. YESTERDAY my friend tells me the pc has been *misbehaving* for about 2 months and never before had any problems while in my home. I know, never loan computer to *friend*...but lesson learned.

I really need to know how to format. Am wondering if I should create a boot disk for it from this computer and then try that.....but will wait for your advice.

PS: I have been waiting for the computer to reboot now for about 1.5 hours... Read more

A:PLEASE! I need help in reformatting my other computer...

what are you running
video card
cpu
m/board
ram
power supply
brand
wattage

check the listings in the bios for voltages and tempretures and post them

because of it being moved something could have worked loose check the connections
in the bios disable the the gui[logo]
try a cmos reset
turn the computer off
remove the power lead from the back
take the side off
remove the cmos battery
move the cmos jumper from pins 1 and 2 to pin 2 and 3 and the back to pins 1 and 2
reinsert the battery
put the side on
replug in the power lead
boot the computer

there can be 2 solder points you touch with a screwdriver
2 pins you touch with a screwdriver or use a jumper
a cmos clear switch or button

to restore to factory you usually put in the recovery disk and hit one of the F keys as it is booting up
then the recovery cd and the recovery partition work in conjunction with one another to impliment the restore
there will be a diagram and instructions in your manual

then see if you can get safe mode[low resolution mode]

9 more replies
Answer Match 44.52%

Hi, I'm trying to reformat my computer. When i put the window XP cd in, and i reboot my computer. I don't get the blue screen to full reformat my computer. I tried turning off my computer, and turning it back on. Putting the cd in and i don't get the blue screen. I reformat my computer before and i get the blue screen, but some reason i don't get it today.

A:Need help on reformatting my computer

Is the BIOS set to boot to CD first and then hard drive?

18 more replies
Answer Match 44.52%

I no doubt have viruses/malware and due to a failed reformat a long time ago, their is more than one operating system on my comp, and I just want to kill 2 birds with one stone and just reformat it and get it done with.

However, I have a few questions.

1) I don't have any of the CD's that came with the computer. If I go buy an XP cd, for all the other software (Microsoft Word, etc), how do I transfer it back to the comp without having to go buy it again to install it?

2) Is it possible that I transfer the viruses/malware when I put back the file I save after it reformats?

3) Any simplistic reformatting guides out there? I'm hardly computer illiterate, but I'm no technician...

A:About reformatting my XP computer...

Is your computer a brand name? There can be specific steps to take and you can often buy replacement recovery or reinstall disks for less than 20.00

List the brand model and service tag/ part number if any or describe the mainboard model and revision which is often a splash screen early in the boot process and is also written on the motherboard.

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Answer Match 44.52%

I have a computer with windows xp professional Edition which was infected with a rogue virus. I was able to remove this virus, however it infected the registry. All the periferals were disabled included the cd-rom, network drivers, processor drivers. I ended up deciding to reformat the computer. It has raid 0, with 2 hard drives.

When I formated it I got a BSOD 0x0000007b. I put in the raid controller driver on a floppy drive. I was looking online for any solution to this problem, I found a few but nothing that would help me resolve the problem.

This is a 7 year old computer but I'm used to it and do not want to buy a new computer.

I am hoping someone has experienced a similar problem and can tell me how to fix it

I ran a chkdsk on the hard drive, they were fine.

A:reformatting computer

System manufacturer and model?

What exact steps did you take to reformat/reinstall Windows?

Do you have a MS Genuine XP CD sold by Microsoft?

Louis

9 more replies
Answer Match 44.52%

Hey there guys,

About 2 weeks ago my computer was infected with the "new win32" virus. I like to consider myself quite competent when dealing with computers, but this one has really got to me. I had both McAfee and Malwabytes installed, but the virus simply closed the programs automatically and made them malfunction. I then decided, ok, I'll restart my computer and then try to run the virus scanners again. The problem is that after restarting, my computer would get as far as opeing the desktop and then immediately shut back down. I panicked and tried something drastic: I pressed f12 upon the startup of the computer which took me to system settings. I clicked "restore to defaults" and then ran a diagnostics test, considered messing around with BIOS and then decided not to mess up the problem more than it already was. I know how to "reformat" my computer or in other words just totally erase it to factory settings, so I did that. I did this by pressing f11 on the "Dell" screen during startup. Unfortunately, I found out that after erasing everything off of my computer, my sound is now totally messed up. I have no sound unless I absolutely blast my speakers at which point I can hear a crackly sound. I know its working a little bit though because when I play music on my computer you can hear song is playing but again it is very very soft and very very crackly. I've tried what I think to be everything: I uninstalled the soundcard, sound dri... Read more

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Answer Match 44.52%

Hi everyone,
i reformatted my whole desktop so that it would not be virus ridden anymore but the virus came along....
it shows up as a rootkit in AVG...a nd its making it hard for me even to post this.

"C:\WINDOWS\System32\Drivers\akqmesdq.SYS";"Hidden driver";"Object is hidden" and I can SEE the evil rootkit in Gmer but I can't seem to do anything about it.

I've attached the requested logs. and here is some more info about the computer.

I am an english teacher in South Korea right now... so my desktop pc could very well be Korean. It definitely could be built. The only thing it really says on the case is:

Samsung
Magic Station
Mz28
and it also says it is an intel Pentium 4

++++++++++

DDS log


DDS (Ver_09-03-16.01) - NTFSx86
Run by Administrator at 14:58:58.34 on Wed 05/06/2009
Internet Explorer: 6.0.2900.5512
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.447.193 [GMT -7:00]


============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Unlocker\UnlockerAssistant.exe
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
svchost.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Messenger\msmsgs.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\PROGRA~1\AVG\AVG8\avgemc.exe
C:\PROGRA~1\AVG\AVG8\avgam.exe ... Read more

A:Virus/trojan/rootkit came back after reformatting!

Hello -

That driver is DAEMON Tools related. Applications can't tell the difference between malicious hidden drivers or non-malicious. The driver name changes, and is random.

This is not a threat.

http://www.avg.com/faq.num-1539?#faq_1539

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Answer Match 44.1%

So usually when I would reformat my computer I would put the first cd of norton ghost image disk after the computer restart and there would be that black screen that appear and asking me to type any command to make it work so I did and nothing happened so I tried again and it asked me to type the right command.

I remember last time my friend did it he type something after the black screen appear and it show the norton ghost screen to reformat the comp with the image disk so if someone could please help me out here and tell me what is the command that I need to type to access to the norton ghost screen to reformat my computer I would really appreciate.

PS sorry for my poor English im still learning it
 

A:Computer reformatting problem

Bump
 

2 more replies
Answer Match 44.1%

So I got a copy of Win XP Pro (april '09) and I went to install it on my computer, assuming it would format itself, but it installed Win XP Pro and left XP Home as well. That isn't really where the problem lies though - I start up XP Pro and it doesn't detect any of my drivers. My screen resolution is stuck to 640x480 8 Bit color because it isn't detecting my graphics card or ANYTHING, won't connect to the internet, didn't clear my hard drive - etc. etc.

so I got a driver detecting program on the Home edition and put it in program files, started up Pro edition, went to run it from program files there, and it won't let me run. Is there any way I can detect my drivers without connecting to the internet? Someone help me please.

A:Reformatting my computer (need help with drivers, etc.)

and welcome to the Forum


You can use the pc you are posting on now to download the drivers from the PC manufacturers support site . . burn to D or copy to flash and install on the other o0ne. Install the Chipset driver first, then the others in any order.

You have both Home and Pro because you did not do a clean install . . If you only want Pro, reinstall using this guide:

you might want to print it for reference during the install.

http://www.techhandbook.com/windows/...g-Windows.html

3 more replies
Answer Match 44.1%

Hello.

I will try to make this story as short as possible, but I am very frustrated on this.

My dad's laptop had gotten a bunch of viruses/rootkits, so I decided to use KillDisk and erase everything with one pass.

Everything gets done and I reinstall Win 7 Home Premium 64bit. Install everything and use the laptop like normal.

For the first five minutes, everything is fine. Loads programs up in a couple of settings.

After the five minutes, it starts getting very slow. The mouse is lagging. Everything takes a couple of minutes to load. The only thing I even did besides have it on was install Windows Update when you first reformat.

After a few more KillDisks and reformatting. the same problem is happening. I know rootkits are harder to kill than most, but can it be possible it is STILL alive?

I also am thinking maybe something inside the laptop is wrong (CPU, HDD.) How would I be able to check this to let you guys know?

I will try the HP Recovery Manager in a while and see if there is any difference.

Please, if anyone could help me and give me at least some ideas to why this is happening.

Thank you.

A:Computer goes very slow even after reformatting

It's unlikely the virus could survive a simple format or just the Diskpart Clean Command
which wipes the boot sector, although some can get into the BIOS.

First I would concentrate on getting a perfect reinstall: Clean Reinstall - Factory OEM Windows 7 - Windows 7 Forums

Then if necessary compare that with Factory Recover if you made the DIsks or saved the Recovery partition: HP Recover Windows 7 Operating System Using HP Recovery - HP Customer Care (United States - English)

If problems persist test your hardware and work through these other troubleshooting steps

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Answer Match 44.1%

Ok after some help from these forums I found out I have Virut virus so I now have to reformat and reinstall my computer.
The only problem is idk how to go about doing that.

I'm on a Compaq Evo N115 running Windows XP Home Edition.

Now I used to have a compaq presario 700 and it came with these QuickRestore discs. Would I need those discs for this computer in order to do this?

If so where can I find them?

Thank you very much in advance.

A:Need help Reformatting and reinstalling computer

From http://h18000.www1.hp.com/products/quicksp...11059_div.HTML:"System Recovery: Each unit is shipped with a CD kit for quick recovery (erases hard disk and restores manufacturer-installed image) and software recovery (installs only selected standard software)."http://h10025.www1.hp.com/ewfrf/wc/documen...=reg_R1002_USENLouis

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Answer Match 44.1%

I recently just reformatted my gx620 and as soon as it boots up and gets to the desktop I keep getting a message saying your computer will restart as soon as the installation completes. And when it restarts it keeps popping up and it does it over and over and I dont know what to do, I have reformatted the computer to try and fix the problem but nothing is working. Anyone know how to fix this?

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Answer Match 44.1%

guyz, my computer run to slow maybe lots of uncessarry file was undeleted. i just wanted to reformat my computer... can u help me by sending a procedure on how to reformat my computer and what cd should i be needed..

A:step in reformatting a computer

what op system
you list it as 98 at the side but posted in xp section

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Answer Match 44.1%

By the time my job finally got around to approving letting me get a new computer (for personal use), Vista was already out. I do NOT want to use Vista (and I'm pretty xx at my job now for xx me around for two months with the approval process when it should have taken two weeks, maximum).

Would it be feasible for me to reformat the hard drive and then install Windows XP? I'm not really sure what to do about all this, but I just do NOT want Vista... but I also don't want to screw up a brand new computer.

Thank you in advance for your help and advice.

A:New computer with Vista... and reformatting?

I dont see a problem with that. Most of the hardware thats compatible with vista should work fine with xp.

Just boot from an xp cd and format and install.

2 more replies
Answer Match 44.1%

So i just recently purchased a new computer and i got that blue screen so i decided to reformat. when i boot from the cd it gets to the screen inquiring if i want to install windows (enter), repair windows (r), and one other option.

after i hit enter, it goes to a blue screen and at the bottom it says examining fjsdklfsafdsa (i dont rememeber exactly what)

I think its examining my hard drive but it wont get past there. i left it on overnight and nothing changed from that screen.

I reformatted my laptop right after this to see if it was an issue with the cd but my laptop reformatted just fine.

Please help me resolve this situation, if more info is needed please just let me know and ill find whatever i can. Thanks!

A:Help! Computer stuck when reformatting

Is this an XP cd and Vista was the OS that was on the laptop? I would try to do a full wipe of my hard drive without using an install CD. Try something like DBAN. That should wipe it pretty good.

LINK: http://www.dban.org/download

PS
You could also run some Diag tools on the hard drive to make sure that it isn't bad. I would use Hiren's for this.
LINK:http://www.hiren.info/pages/bootcd

2 more replies
Answer Match 44.1%

Hi guys,After my virus/spyware infection, I decided to reformat my computer because after the cleaning, my computer seems to be messed up. The virus/spyware is gone but my computer is screwy. So I decided to just pop in my sysytem recovery dics that came with my computer. However, due to the current state of my computer, it would not autorun. So I had to restart my computer. Upon restart, I was prompted to perform this recovery, which I clicked yes. Now the problem is that, I didnt work. Before the process even starts, I am told that the reformat cannot be performed because the file hive "systemroot/system32/config/SECUIRTY" is either missing or corrupt. I have my system CD, what should I do? Thanks!Lawrance

A:Problem Reformatting Computer

It could be that your CD is dirty or damaged. Try cleaning it with a soft cloth.

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Answer Match 44.1%

On my other computer, Sony Vaio Laptop...just recently it's been consantly shutting down everytime I run a big program, or sometimes just shutting off by myself. So I was guessing it was a virus, so I reformatted my computer, since that's the only way I know how to fix it. So in the process of reformatting it, it still was shutting down. So it took like 10 tries reformatting computer till it finally finished. Well, now that my computer has finally been reformatted, everything deleted in C and D drive n' all, my computer still shuts down. Does anyone know the problem? thank you
 

A:Computer Shuts Down EVEN after Reformatting

bad battery or PSU would be my first guess, but I'm sure you have tried running off each to see.
 

4 more replies
Answer Match 44.1%

I have reformatted my hard drive and went to Dells website to download all of the specific drivers. Everything has worked except the sound.
I know it is Soundmax which they had on their website. I downloaded it and was installing soundmax and got the error-"Error Loading Streamci.dll. The specificed module could not be found." Would not go any further. Can anyone help?
I really want my sound.
I have a Dell Dimension 2400.Thanks.
 

A:No sound after reformatting computer

What version Windows and Service Pack level are you running?
 

23 more replies
Answer Match 44.1%

I'd like to know if my computer is completely safe. I found and removed some virus's and adware using malwarebytes and superantispyware. But I'd like to know 100% its completely safe to put in my personal info.

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Answer Match 44.1%

basically the question i have is this,

before i reformat my computer im suppose to save all the data i want correct? If so can i save my files to another internal hard drive in my computer?

Also do i have to move the files to my other hardrive in a special way? or do i just drag and drop the files i want to keep? (Example: If i wanted to move an episode of bleach, do i just drag it from one harddrive to another?)
Or do i just use (Start>>AllPrograms>>Accessories>>System Tools>> Back Up) to back up my files?

Last question.
After i reformat my computer, do i have to reinstall my internt connection? Im using Verison Wireless DSL. And if i do have to reinstall it, does anyone know how i can get another installation disk? i lost my it quite a while back :(

Ty in advance


~~The Almight Choad~~

A:Question about reformatting my computer.

Quote:




before i reformat my computer im suppose to save all the data i want correct?




Yes
Quote:




If so can i save my files to another internal hard drive in my computer?




Yes, but be careful that you do not accidently format the wrong hard drive. I would recommend after moving all files over to your second drive, disconnect it before reinstalling windows to avoid the possibility of erasing it by accident
Quote:




Also do i have to move the files to my other hardrive in a special way? or do i just drag and drop the files i want to keep?




The easiest way would be to drag and drop, but would only be possible if the two harddrives are on seperate IDE channels. If they are on the same channel, you run a high risk of losing data. I had 2 harddrives on the same channel a while back and ended up losing about 10GB of data.
Quote:




After i reformat my computer, do i have to reinstall my internt connection? Im using Verison Wireless DSL. And if i do have to reinstall it, does anyone know how i can get another installation disk? i lost my it quite a while back :(




You will need to reinstall your drivers, not the network connection. The driver is the software that tells your computer how to interact with your network card. Along with the network driver you will also need to reinstall your video, sound, and motherboard drivers.

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Answer Match 44.1%

Hi everyone,

I've been receiving these few BSODs for many months. I've tried running memtest and update as many drivers as i can but to no avail. I've just reformatted my computer yesterday but still facing the same problem

The BSODs are:

-Page fault in nonpaged area
- System service exception
- Irql_not_less_or_equal
- Bad pool header

Many thanks in advance

A:BSOD even after reformatting computer.

STOP 0x0000003B: SYSTEM_SERVICE_EXCEPTION
Usual causes: System service, Device driver, graphics driver, ?memory

STOP 0x0000000A: IRQL_NOT_LESS_OR_EQUAL
Usual causes: Kernel mode driver, System Service, BIOS, Windows, Virus scanner, Backup tool, compatibility

- Uninstall Norton. They are known to cause BSODs

Code:
Start Menu\Programs\Norton Online Backup Public:Start Menu\Programs\Norton Online Backup Public
Recommended to use Microsoft Security Essential from BSOD perspective, and Malwarebytes
Microsoft Security Essentials - Microsoft Windows
Malwarebytes : Malwarebytes Anti-Malware removes malware including viruses, spyware, worms and trojans, plus it protects your computer

- Do a series of testing using memtest86+. Bad RAM chip could be one of the cause here
RAM - Test with Memtest86+
Pay attention to #3, do the test for at least 8 passes

- Update these drivers as they are pretty old. Outdated driver sometimes cause crashes which is fixed thru update

Code:
Image path: \SystemRoot\system32\DRIVERS\mwlPSDVDisk.sys
Image name: mwlPSDVDisk.sys
Timestamp: Tue Jun 02 17:15:29 2009 (4A24FBC1)
mwlPSDVDisk.sys Driver Download Page

Code:
Image path: \SystemRoot\system32\DRIVERS\iaStor.sys
Image name: iaStor.sys
Timestamp: Thu Dec 10 08:39:43 2009 (4B20515F)
iaStor.sys Driver Download Page

You can find the rest of the info here: Driver Reference Table (DRT)


Code:
Image path: \SystemRoot\system32\DRIVERS\mwlPSDNServ.sys
... Read more

3 more replies
Answer Match 44.1%

Have a Dell 410 XPS with vista that I would like to reformat. What is the proper procedure for reformatting both the C and D drives. My reinstallation disk has more options than the reinstalation disks that came with my old Compaq(it had 2 cds and no otions). The manual that came with my computer is rather vague about this. I know this can be a long drawn out affair, and have backed up all my info and would like to clean my computer out and bring it back to like it was the day I got it. Yes I do have some major issues with my computer that requires me to reformat, mostly caused by me.
thanks mike

A:Reformatting A Dell 410 Computer

I did a Dell today that used F8 to access the recovery partition. That should be the quickest way to reformat your Dell and will leave the recovery partition intact (along with the Tools partition if you have one).

If you'd like to get rid of all partitions, then you'll have to delete the partitions and create one partition to hold everything. Then you can install Vista with the Operating System, Drivers, and Utilities disks that came with your Dell.

Personally, I'd go with the first option above - it's quicker and you won't have to install all the drivers and applications.

1 more replies
Answer Match 44.1%

I have an old computer from my office that is running Vista. I would like to wipe the HD and reinstall Windows. The tech who set up the computers made it impossible to just format the drive. I can't get anywhere. The tech is no help. The instructions he
gave me don't work. I have the registry key. Is there something I can download?

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Answer Match 44.1%

Hello sevenforums, Ive recently been getting the BSOD.

Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1033

BCCode: 1a
BCP1: 0000000000041790
BCP2: FFFFFA8001A00F40
BCP3: 000000000000FFFF
BCP4: 0000000000000000
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1

So I reinstalled windows 7 ultimate 64bit (thinking it was a software problem), and I got a BSOD before I even installed my graphics card and motherboard drivers.

So I install my drivers, they where successfully installed. Unfortunately I am still getting a BSOD every so often.

I recently purchased a new graphics card, and I'm 70% sure its the problem, but I want to be absolute!

I'm not an expert on BSOD and computers in general. So I have another assumption.
It could possible be my windows disk?
My windows 7 ultimate disk was somewhat glitchy. It took 3 attempts to install windows 7 (I would get an error at 37%). After the 3rd attempt it installed.

I added an attachment to this thread with the required system information using the SF Diagnostic Tool this forum suggested.

Any information on this problem would be great!

A:BSOD Before And After Reformatting Computer

Hello Baconman37 and welcome to Sevenforums.

I received your additional files, however I did not receive your crash dumps. To get these & enable them -
To ensure minidumps are enabled:






Quote:
* Press Start, in the Search Box type: "sysdm.cpl" (without the quotes), press Enter.
* Select the Advanced tab, click on Startup and Recovery Settings.
* Ensure that Automatically restart is unchecked.
* Under the Write Debugging Information headline select Small memory dump (256 kB) in the dropdown box.
* Ensure that the Small Dump Directory is listed as %systemroot%\Minidump.
* OK till you're out of the dialogue.
* Reboot if changes have been made.

When your system crashes, go to %systemroot%\Minidump, wrap the newest 3, 4 dumps in a zip and upload them.




   Information
If crash dumps already exists in the folder, upload the newest and skip the above steps.

Best Regards,
Frederik.

1 more replies
Answer Match 44.1%

So i just recently purchased a new computer and i got that blue screen so i decided to reformat. when i boot from the cd it gets to the screen inquiring if i want to install windows (enter), repair windows (r), and one other option.

after i hit enter, it goes to a blue screen and at the bottom it says examining fjsdklfsafdsa (i dont rememeber exactly what)

I think its examining my hard drive but it wont get past there. i left it on overnight and nothing changed from that screen.

I reformatted my laptop right after this to see if it was an issue with the cd but my laptop reformatted just fine.

Both the cd and OS are windows xp for both the laptop and desktop. I just reformatted my laptop to test the cd and make sure it was good.

Is there any way i can reformat my computer without wiping my hd? i have it partitioned right now and would like to save the stuff on my other partition since i didnt get a chance to back it up before my computer died.

Please help me resolve this situation, if more info is needed please just let me know and ill find whatever i can. Thanks!

A:Computer gets stuck when reformatting

anyone? please, your help would be much appreciated.

3 more replies
Answer Match 43.68%

I am trying to install windows 7 on my current computer (xp). Everytime I start to install win7 through a dvd, my monitor would shut off (the cpu would stay on). My computer has a history of losing its connection to the monitor during reformats and os installs, (it happened when I tried to install windows xp in the past) and this problem only comes up during these situations. Here is a video that basically shows what happens

http://www.youtube.com/watch?v=mRhrrnpipG0

skip to 4:15 to see the problem

I tried restarting the process about 7-8 times now, and it does the same thing each time (although not at the same moment, sometimes earlier in the setup)
Any idea what is the issue?

Thanks for any help you can provide.
 

A:Computer monitor disconnects during reformatting

http://support.microsoft.com/kb/975253 this not actually relevant but may be worth considering
i would say its 99% def a bios issue incorrect settings for your monitor either bios set for a card or from the motherboard
 

2 more replies
Answer Match 43.68%

I'm trying to reformat my mother's Win 7 computer. I have never done this without the old disk method. I believe what she started with was restoring it to factory settings, and it seemed to work well. When it finally finished though, it said that there was an error and started all over again. Now that is all it does. It goes through the process of reformatting, and when it is done it reports an error and starts over again. I have no idea what to do and can't find any information on this happening. The reason that we decided to reformat in the beginning was that she was experiencing severe lag when using the internet (without any internet service or connection problems) and could not get rid of a Chrome issue where it would continue to generate ads whenever she did anything (not sure if it was a virus, malware, ad-ware, etc.). Any information on what should be done or possible fixes would be greatly appreciated. Thank you in advance for your time.

A:Win 7 computer won't stop reformatting/ restoring.

Too bad you did not come earlier because I think your 2 problems could have been easily fixed. Nevertheless, now I suggest you do the following:

1. Boot from your installation disk and run Command prompt from there

Command Prompt at Startup

2. Run these commands:



   Note
Important: That will erase all partitions on this disk. If there are other partitions on the same disk, we have to do something different.


Diskpart
List disk
Select disk n (where n is the number that was given for your disk in List disk)
Clean
Create partition primary
Format fs=ntfs quick
Active
Exit

3. Try to reinstall now.

6 more replies
Answer Match 43.68%

Hey guys I have a weird problem here, my computer reverted it's settings like the day after reformatting it which was 2 weeks ago, don't know why. My installed applications still here but the desktop shortcuts, pinned programs in the taskbar are missing, browsers are still here but the history, cache, add-ons, extensions and every settings for the browsers are deleted, it's like a newly installed one. Also a weird problem with the theme, currently on safe mode (just wanted to go to safe mode), my theme is like Windows XP, don't know that status in normal mode yet. Also before I can get to the desktop, it say's "Welcome" and then after that, this word appeared "Preparing your Desktop". I didn't do anything that will restore the PC to the date of reformatting it.

Edit: I know the reason, my PC did a system recover not restore without my interaction or anyone's interaction, what I did earlier was, plug the cables to the socket, turn on the PC and then selected safe mode (just wanted), while loading files, I went away for a while (don't know what's happening), after coming back, it was on the desktop, noticed shortcuts are missing but files are still there (working), restarted it, noticed that the "Preparing your Desktop" is appearing on the welcome screen. Will do system restore now, and see if every settings, files, etc., is restored, if it works, I need to know what caused my PC to do a system recover without my interaction or anyone's interactio... Read more

A:Computer reverted it's settings like the day after reformatting it.

Ok, just a sitrep, I'm on normal mode now, every setting and shortcuts are restored thanks to system restore, now I only need to know is why recovery manager did it's job without my interaction or anyones interaction.

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Answer Match 43.68%

Recently i received a BSoD of physical memory dump, didnt have a chance to see other info, and i shrugged it off thinking it wasnt so big, but i rebooted my comp and the fans were running and the lights were on, but nothing showed up on the monitor, it just showed a message "no video input" and would put the monitor to sleep. well anyways, i was wondering what i couuld do, because there is no boot screen at all, i was thinking about reformatting it but i was wondering how to do it without any possible view of what is going on. another problem is that my friend had lead me to believe it was a hardware problem, so i purchased a new power supply seeing as maybe my supply burned out, i installed the new power supply and still no improvement, so i decided to switch back to the old power supply, but when i had boot it up it didnt even light up, so i decided not to tamper with the hardware anymore. anybody have any suggestions?

i am running vista, and the computer came with vista installed when i purchased it, i was wondering if i reformat it, could i install XP rather than vista? THANK YOU to all your responses.

A:Reformatting computer without monitor screen

try another monitor or try the monitor on anther computer.

If everything sounds like its being turned on with the normal lights on keyboard and case but no screen, and if you have onboard video, not a separate video card, then it could be bad ram.

One thing though, do not try a reformat without a monitor!!!

3 more replies
Answer Match 43.68%

I've been building a desktop at home and it seems the BSODs just never stop coming. as soon as I fix one a new one appears. I'm considering reformatting to see if that does anything. Any ideas on that? Will it help? this is the most recent BSOD:

==================================================
Dump File : 100610-22198-01.dmp
Crash Time : 10/6/2010 5:08:40 AM
Bug Check String : PAGE_FAULT_IN_NONPAGED_AREA
Bug Check Code : 0x00000050
Parameter 1 : fffff880`07ed50c8
Parameter 2 : 00000000`00000000
Parameter 3 : fffff880`10d7c25e
Parameter 4 : 00000000`00000000
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+70740
File Description : NT Kernel & System
Product Name : Microsoft? Windows? Operating System
Company : Microsoft Corporation
File Version : 6.1.7600.16617 (win7_gdr.100618-1621)
Processor : x64
Computer Name :
Full Path : C:\Windows\Minidump\100610-22198-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7600
==================================================

Happened while browsing the internet.

A:Stubborn Computer BSODs and reformatting.

Please perform the following, so that we can get the exact specs of your computer. This will better assist us in helping you more.Publish a Snapshot using SpeccyThe below is for those who cannot get onlinePlease take caution when attaching a text file to your post if you cannot copy/paste the link to your post, you will need to edit it to make sure that your Windows Key is not present.

33 more replies
Answer Match 43.68%

I have a Xp Pro computer that needs a reformat and a fresh install , however , I do not have the copy of Xp pro that was installed on the computer but I know it was a retail copy. I do however have a copy of Xp pro that I used on another computer and was wondering if I could use that one to do a clean install on the computer that I plan to reformat? The only problem is I dont have the Product activation for the computer I am planning on reformatting.

Where can I find the number I need when it asks for my product key? And before I go any further , can I use my copy of XP pro for another computer considering they are both running Xp pro but from different discs?

Any help on this would be great and hopefully I explained what I am doing well enough

Thankyou

A:Reformatting Xp computer ?'s And clean install

When you first had your computer with the original xp, generally there would have been a little sticker "windows xp pro OEM" followed by a serial number stuck to the box. You can install with any copy and just use that number,

12 more replies
Answer Match 43.68%

i did a reformat of my computer.

since the last time i reformatted about 6 months ago, i changed my monitor(to one that was manufactured in 1996). i had no problems.

after i finished doing a reformat today(im on a different computer now),the monitor shows multiple WIndows Xp desktops,like 5-15! all kind of scratchy so i can barely make out the screens.
i booted into safe mode,there is no problem, a normal WINDOWS XP desktop appears. i did a "add harware" search in safe mode, came back negative.
 

A:After reformatting computer,Monitor being strange!

sharky said:

i did a reformat of my computer.

since the last time i reformatted about 6 months ago, i changed my monitor(to one that was manufactured in 1996). i had no problems.

after i finished doing a reformat today(im on a different computer now),the monitor shows multiple WIndows Xp desktops,like 5-15! all kind of scratchy so i can barely make out the screens.
i booted into safe mode,there is no problem, a normal WINDOWS XP desktop appears. i did a "add harware" search in safe mode, came back negative.Click to expand...

the safe mode thing could be a clue, and indicate a driver problem, if you have a video card try uninstalling it completely and reinstalling. Go to device manager in safe mode and remove video driver, shut down and reboot see if you can get into windows then.
 

2 more replies
Answer Match 43.68%

So my desktop croaked, and my best guess was to just reformat. However, due to boot issues, I cannot do this from the desktop. So I pulled the master HDD (since I also have a slave) and hooked it up to my laptop with a HD casing via USB. I have the proper Dell XP Pro SP3 disk, and I was advised to type the following into "run" to get the laptop to reformat the desktop's HDD:

"

D:\I386\winnt32.exe /syspart:G: /tempdrive:G: /makelocalsource /noreboot

"

D:\ being the path assigned to the disk drive and G:\ to the HDD.

Unfortunately this has not worked. For whatever reason I keep getting the message "Cannot install CGIPLUS.CA_", along with about a dozen other files. The problem seems to be that "All values are zero", and, although I cannot find any of these files on the disk, they seem to at least exist. I thought I could just skip the step and add the necessary files via the laptop, but at the end it tells me the reformat failed because it could not install these files. In the end I spend about 30 minutes getting no where.

I also get these exact same messages when trying to install using the Dell XP Pro SP2 disk, so I sincerely doubt it has anything to do with the OSCD's.

I realize I can completely reformat the drive from the laptop by just right clicking on the "G:" icon under My Computer and clicking "format", wipe it completelyl clean, put it back into the desktop, and try installing windows from s... Read more

A:Reformatting a master HDD with a disk from another computer

15 more replies
Answer Match 43.26%

I recently bought the computer described in my profile only about a couple months ago. I carelessly got myself a trojan that would continuously ask to open a drive that didn't exist. I was using Vipre antivirus which was picking it up, saying hundreds of traces each time it would open the drive, however it started to freeze near the end of the scan. Out of frustration I decided to just reformat my computer. Now its seems to be gone but my computer still freezes. I've used full versions of Advanced system optimizer, RegCure, and CCleaner and now it runs super fast but it still freezes. It's not triggered by a program or software, and it even freezes on idle. It doesn't seem to get hot anywhere and it sometimes even freezes on startup.
 

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Answer Match 43.26%

First of all, let me say that I am not good with computers. I just read about how to reformat on this site. Anyways:

So this computer is less than a month old. I had some problems with my game, where it would freeze for a split second every 10 seconds. I checked to make sure it wasnt a connection problem, and even in offline mode it happened. Well, i tried restoring, and i still had the problem. So anyways, i decided to reformat. I think this is where i mightv screwed up. I ordered this computer from cyberpowerpc.com. However, i used the Windows XP installation CD that came with my old dell. Anyways, i deleted my old partition, made a new one, and everything was going fine until it was setting up windows XP. It said "Some files are needed from the Windows XP CD-ROM" or something like that. I clicked OK, and nothing happend. At that point i noticed that I couldn't open or close my dvd rom drives. I pressed cancel, and it installed the rest of windows. It logged me on, but now i have the windows classic scheme, and i dont even ahve internet explorer or windows media player or anything. I dont even have the pictures for my user. I really am lost, and none of my cd drives work when i am logged on. Any help would be greatly appreciated.

EDIT: i forgot, now my first dvd drive wont even open/close even during the boot sequence....

A:So i tried reformatting my computer...and now i dont even have internet explorer

disc shouldn't be the matter, i was able to use my dell disc to put XP on my old old computer just fine.

2 more replies
Answer Match 43.26%

Last spring, I had Windows 10 downloaded to my computer by one of those popup windows which apparently said do u want to download updates in 10 minutes, 1 hr, or 4 hrs? While I was gone, Windows 10 downloaded to my computer and
when I got home, I had windows 10 on my computer instead of Win 7 Pro.

2 weeks ago, I signed on email one morning and that was all I could do. Outlook would work, but I could not access and
websites; only Outlook. Tried several things but could never get IE, or other browsers to work. I reformatted the computer
which took it back to Win 7 Pro. Since the deadline is past, I don't seem to be able to get win 10 back, without purchasing a DVD? Anyone have any ideas?

A:How do I get the free Windows 10 back after Reformatting Computer?

The install media for windows 10 is freely downloadable from Microsoft. Because you took the free upgrade you now have a digital licence recorded on Microsoft's activation severs, tied to your PC's hardware. You can do a clean install and it will activate automatically. You don't need to enter a product key, just click 'I don't have one' when asked.

Instructions on how to get a bootable USB and how to do the clean install are in this Tutorial.
Windows 10 - Clean Install

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Answer Match 43.26%

(continues description: "EVERYTIME!!")Malware Forum Discussion with m0leHello all,My computer is ruining my life (okay.. that's a little dramatic... but in all honesty it REALLY sucks right now), so any help anyone can offer would be GREATLY appreciated!My computer (at work) has been running VERY slowly for a while now, I was assuming it was just a RAM issue, but m0le said it shouldn't be and I should check here for any answers... I'm not exactly sure what I should include on this post, but if anyone has any specific questions I'd be more than happy to answer any of them as quickly as possible!The main problem, as my "topic description" states, is that every time I attempt to multi-task my computer pretty much freaks the bleep out... It lags, flashes screens periodically, and then does that thing where it makes your window look all ghost-y and u can't click anything cause it's "thinking"... a few moments later it'll either crash or just start working... while having it work after a few moments of "thinking" isn't the ABSOLUTE WORST it really does add on a lot of extra time to my work day, not to mention it's just irritating lol, I'm sure someone here can agree!Anyway, like I said, I'm not sure what information anyone would need to help me w/this... but please do not hesitate to ask and I'll try to respond as quickly as possible!Thanks everyone!Ash

A:sent by m0le, slow computer even after reformatting, no malware

Have you checked task manager for CPU usage (for a specific program) and for available RAM. If your CPU usage is low and you have enough RAM, then you can try downloading SpeedFAN to check your system temperatures.http://www.almico.com/speedfan.php

2 more replies
Answer Match 43.26%

I completely reformatted my computer and reinstalled all Windows updates and afterward, Avast! found some viruses and malware during a scheduled boot scan. i was a little concerned, so i thought i would post a hijackthis! log. just to be safe that i wasn't removing any needed Windows files that the scheduled boot scan found, i moved all files to the virus vault of Avast!.

here are the files that are in my Avast! Virus Vault:



i can restore these files. so please let me know if i need any of the files in this vault, otherwise i will just remove them.


here is my hijackthis log:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 5:26:24 PM, on 11/21/2008
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16735)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Alwil Software\A... Read more

A:Viruses found after reformatting computer - my hijackthis log

Hello and welcome to TSF.

Apologies for the delay in response. If you haven?t received help elsewhere already and still require assistance, please post the logs requested in our pre-posting process outlined below:

NEW INSTRUCTIONS - Read This Before Posting For Malware Removal Help

Please subscribe to this thread to get immediate notification of replies as soon as they are posted. To do this click Thread Tools, then click Subscribe to this Thread. Make sure it is set to Instant Notification, then click Subscribe.

Please note that the forum is very busy and if I don?t hear from you in three days this thread will be closed.

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Answer Match 43.26%

I completely reformatted my computer and reinstalled all Windows updates and afterward, Avast! found some viruses and malware during a scheduled boot scan. i was a little concerned, so i thought i would post a hijackthis! log. just to be safe that i wasn't removing any needed Windows files that the scheduled boot scan found, i moved all files to the virus vault of Avast!.

here are the files that are in my Avast! Virus Vault:

i can restore these files. so please let me know if i need any of the files in this vault, otherwise i will just remove them.
here is my hijackthis log:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 5:26:24 PM, on 11/21/2008
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16735)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
C:\Program ... Read more

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Answer Match 43.26%

Hi there, Could you please help me how to reformat my computer to factory setting?  Here are the details: a.  HPPavilion p6320ab.  OS- Windows 7 Home Penitum 64 bitsc.  Processor - Pentium (R) Dual Core  Also is there a posibility to convert/upgrade it to Windows 8? I am not a computer expert.  Kindly help me please. Thanks in advance. Ging











Solved!
View Solution.

A:Reformatting my computer to factory settings - HP Pavilion p...

Hi,1. Unless you have deleted the Recovery partition on your machine, otherwise your machine should have a Recovery partition. Make sure backing up all of your files before restoring the PC/laptop to factory settings.To set your PC/laptop to factory settings, restart the PC/laptop. At the HP welcome screen hit repeatly the F11 key (or Esc key) to launch the recovery process. Follow the instructions provided on the screen. 2. My suggestion: keep Windows 7, you will be disappointed with Windows 8. But if you wish, Microsoft has a tool which is similar to Windows 7 Advisor for Windows 8 called Windows 8 Upgrade Assisstant . Please download the Assisstant and run on your machine:   http://windows.microsoft.com/en-US/windows-8/upgrade-to-windows-8   You have to buy upgrade to Windows 8 from Microsoft (download) or from many computer shops (DVD's). Regards.

5 more replies
Answer Match 43.26%

Hi,

Specs:
OS Windows 7 Ultimate x64
CPU Intel Core 2 Duo E6600 @ 2.4GHz
Motherboard Gigabyte 965P-DS3
Memory 4 GB DDR2-SDRAM PC-5300
Graphics Card MSI N560GTX Twin Frozr II
Sound Card -
Monitor(s) Displays Samsung T240


PSU Coolermaster 550W
Case Coolermaster
Cooling Stock
Hard Drives Seagate Barracuda 7200 320 GB WD Caviar Green 1 TB


My computer was stuttering badly recently. It runs smoothly in games like FIFA 12 initially, but after a period of time (could be 5 minutes or an hour), the game starts to stutter. FPS doesn't really drop but the game stutters so badly I couldn't even play it. As I exit and try to load Skyrim, the initial loading might take up to 5 minutes, which is incredulous even when loading the world map.

That aside, Firefox was also stuttering whenever I tried to scroll, be it a page full of graphics, a text file or pdf.

All these problems could be 'reset' by restarting my computer but the symptoms just come back soon after.

Thought I might have too many programs installed, so I decided to reformat my computer and reinstall a clean copy of Windows 7 Ultimate x64. Didn't really help though. After installing all my drivers, the problems persist.

I am currently using AVG as anti-virus and didn't detect any rootkit virus or anything.

My CPU temperatures are fairly normal for Core 2 Duo E6600, doesn't go past 60C in the tropics. The CPU loads <10% when idle and max out when playing games. Same goes for GPU. ... Read more

A:Computer stuttering in Windows 7 - Reformatting doesn't help

60c is like the max temperature for that processor, it might be throttling down to prevent damage, try cleanning the heatink leaving it dust free and apply a fresh coat of thermal insulation material like artic silver 5.

3 more replies
Answer Match 43.26%

Hey all.
I have been having problems with my computer for a while, since some of the system 32 files had corrupted due to a virus, and I couldn't connect it to the internet because the person who installed my OS had used a dodgy copy of Windows XP, instead of the new one I gave him. It just caused a ton of problems with the internet, but the computer worked fine when it wasn't connected.

However, it got to the point where we really needed the internet, so I sent my computer off to another friend, who works with computers, to have it reformatted, and a new copy of Windows XP professional installed. When it came back to me, everything seemed fine, the computer worked faster, and my friend had installed another hard disk, free of charge.

But then we found that we had no sound. And, according to PC Wizard, and Windows Media Player, the sound device wasn't even there. It had disappeared, whilst still being very much soldered onto the motherboard.
We had never had problems with the sound card before, so I searched the internet to try to find a solution. I also asked the lady at my local computer shop if she knew what to do, and she said that I probably just needed to reinstall the motherboard drivers. So I went back on the net and searched for my motherboard, and downloaded the drivers for it.

No sound...
So I went onto the net and searched for the problem, and a few sites (including TechSpot) had threads with similar problems. I found one where the per... Read more

A:Sound card 'disappeared' after reformatting computer

Thank you for replying, Zenosincks. You assumed correctly. I went onto ASRock's site, searched for my motherboard's make, and downloaded the chipset drivers, then went back on and downloaded the audio drivers. I used the europe server, as advised. Thank you anyway.
 

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Answer Match 42.42%

I have a 2 year old Dell thats gotten so slow over time that I would like to reformat it. This Dell is connected to DSL internet with a modem wired to the pc. When I added the wireless-G router to it as to enable wireless internet connection to 2 laptops in the house, it was so complicated I had to have a friend do it for me. I don't want to bother the friend again so I want to see if I can save the settings before reformatting. Any possible way to do this? All I remember was him talking about bridging and some number sequences. And I remember he had trouble accessing my windows password which I had forgot. Also, would I need to reset all of the router passwords too?
 

A:When reformatting computer - How do I save my wireless router settings?

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After I reformatted the hard drive and laplinked my Canon Inova computer, I was unable to activate my modem. Before formatting, it was on com port 3, after lapinking and upgrading to windows 95 it didn't show a com port 3 as being in the computer(that is it was not detected by the installation wizard when I tried to reinstall my modem.)
How can I get com 3 to be recognized by the wizard and reactivate my modem?
 

A:unable to activate modem after reformatting computer and laplinking.

I don't think it should have changed, but check in your BIOS and make sure it is still set to active. How old is the system? If the setting in the BIOS is changed it's possible your MainBoard battery is getting low.
 

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I have been having major issues lately with my HP Pavilion DV6t laptop running Windows 7 Professional. The computer is about 2 years old and has had no issues up until about two weeks ago. At the time, I started to have trouble loading windows 7. The OS would often fail to load and generate a blue screen error and reboot itself before the windows loading screens had completed cycling through. Afterwards, the PC would typically fail to start if I rebooted it again and instead prompt me to run windows repair and/or system restore. At first, running those utilities would fix the issue and the computer would work again for a day or two. However, I found that these problems would just start up again soon afterwards and that I was eventually unable to start up windows at all. 
 
At this point, I was even unable to even boot up safe mode. The drivers for safe mode would start to load but then the loading sequence would eventually freeze up and nothing would happen (often the computer would just crash after a few minutes). After the PC tried to prompt me to do system repair a few times after crashing or producing a BSOD error, it eventually would not work anymore and I would have no way to access windows. It would also not let me conduct system restore after going through the routine of not loading windows a few times.
 
After I got to this point, I decided to just go ahead and reformat the whole computer and ... Read more

A:Computer stops booting Windows 7 Even After Reformatting/Re-installing the OS

Are you getting any error codes when the computer blue screens? Those would be helpful in narrowing down the cause of the problem.

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Answer Match 42.42%

ok here goes, when i got this comp it ran great no problems and would pullup web pages in seconds. it started refuseing to pull up some web pages alltogether. i assumed since it was a difffferent cable high speed that was the culprit. i now have the fastest high speed cable internet that brighthouse offers........... computer still takes 30 seconds to pull up a web page sometimes.
i assumed virus at this point, got a new D-link gameing router that makes the rest of the computers in the house rock and roll. snow white helped me get rid of a bunch of junk and the web pages were pulling up after about 10 seconds so thought that was ok.
got on the slower computer here and it pulled the pages up instantly. so i decided that i would just completely reformat the computer and that would end all this foolishness. so i reformated and restored the comp to factory settings. when i do that it gets better for a few days then its back to the same old waiting for pages to pop up. it never gets back to how it was before.
my ram shows up at almost a gig like 960mb versus the 1 gig that should be there (i belive that 64mb is goind toward onboard videocard). the comp is reading everything right as far as i can tell. i have like 93% free space on the HD after the reformat.
sometimes the page will load up fine and then LOCK Up and refuse to respond. some pages will always be not responding. the comp will not download most stuff, such as windows updates.
the comp is a HP a1310n with a 1.77GHz ... Read more

A:Computer Running Extremely Slow Even After Reformatting And Restoreing

You do any maintenance on this computer?Ever run chkdsk? Ever run the defrag utility? Ever dumped your cache?http://safari.ibmpressbooks.com/0735618968/ch12lev1sec12http://www.microsoft.com/windowsxp/using/s...mproveperf.mspxChkdsk Explained, Understanding What Chkdsk Does - http://support.microsoft.com/kb/314835/EN-US/ http://support.microsoft.com/default.aspx?...b;en-us;Q315265 Follow the listed steps for running from My Computer/Explorer and put check marks in both options when presented.Louis

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Answer Match 42.42%

When I try to format my Acer laptop (which I have done twice before and have had no problems with doing so) this time, when putting in the recovery dics and going through the same procedure, it halts the process and a message comes up saying "Error#88: unable to find drive specified" and I have no clue what to do about it. I'm not sure if this is a general problem or one just linked with an Acer.
Any help is much appreciated.
Thanks
 

A:Solved: help with reformatting

So you are using the Acer recovery CD or a Windows XP CD?

Either way maybe you have a bad sector on the drive. A CHKDSK may fix the problem.

Run CHKDSK /R, for details see: http://support.microsoft.com/default.aspx?scid=kb;en-us;314835&Product=winxp

If the PC will now not boot up and run you can boot usings a Windows 98SE diskette to repair it, if you don't have one go to: www.bootdisk.com
 

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Answer Match 42.42%

Hello, I'm new here, so forgive me if I have done any mistake in making this thread (for instance "wrong forum" or "this topic is already replied").

My computer was given FREE from my mother's boss. So it doesn't come with the XP recovery disk. Furthermore, in just the previous year, my CD drive was corrupted, and it cannot read any disks, but it still can be opened/closed.

Then some days/weeks before/after the CD drive corruption, my computer was hit by a strange virus that deleted explorer.exe (YES, DELETED), which makes some of my games unplayable (because I think they need explorer.exe to run).

So right my computer looks like this:



Notice how my Start Menu, Start Bar and my desktop icons are all gone. I couldn't right-click the desktop either.

But I could still run programs using Task Manager > New Task.

OK so, back to topic.
I realise my computer is filled with viruses of all sorts and I want to get out of this headache by reformatting the computer.

But I already stated that I couldn't use the Recovery CD (I don't even have one, and even if I have, I can't use it).

So is there anyway to reformat Windows XP without using Xp?

Computer specifications:

Code:
Operating System: Windows XP Professional Service Pack 2 (build 2600)

System Model: Dell Computer Corporation Dimension 3000
System Service Tag: F9GGD1S
Chassis Serial Number: F9GGD1S
Enclosure Type: Mini-Tower

Processor: 3.00 gigahertz Intel Pentium 4... Read more

A:[SOLVED] Reformatting XP

Please help.

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Answer Match 42.42%

Hi,

Is there a way to reformat the default for the tab key? Currently my tab key moves exactly one page to the right. For example: if I'm in Column A and the last column I see on the page is Q, when I hit tab it jumps to column R.

I'm trying to get the tab to only move one cell to the right...any ideas?

thanks!
 

A:Solved: Reformatting the Tab key

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Answer Match 42.42%

I am confused. My computer crashed and am going to have to reformat. My Dell came with Vista and a free upgrade tp 7, which I did. Now, do I reformat with Vista and then upgrade to 7 or do I go to Windows 7 to begin with? Any info will be will be helpful. Thank you, Gary
 

A:Solved: Reformatting

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Answer Match 42.42%

Hello, I would like to completely reformat my C drive. I know I will lose everything and I am prepared for that, I have the Os disc and just need some help.

I want the HD to be like its new, nothing at all on it. How can I go about this? I have one HD in my PC and its 250gigs.

Thanks in advance for the help.

A:[SOLVED] Reformatting

Forgot to mention I have a few games I would like to save that I got from steam and I don't want to have to deal with losing them seeing how I have about 5 of them at $50 each. I do have an external HD 200 gigs so it has plenty of space.

Please also inform me on how to do that thanks.

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Answer Match 42.42%

Basically my bro wants to format his PC, he has XP running on it, he has all his installation CD's for windows and all drivers etc etc, and he has all his files he wants to keep on cd's, but he doesnt know what to do next...and to be fair i dont really know either! so if someone could run me through the steps on how to clear the drive and install winXP on the pc again then that would be dandy =P

cheers!
 

A:Solved: Reformatting a PC

One of many site when you do

XP Clean install

In google

http://www.theeldergeek.com/xp_home_install_-_graphic.htm
 

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Answer Match 42.42%

Hi,

I have an older computer sitting in my basement, and I turned it on yesterday. The Blue HP screen comes on, but then it just sits there after it beeps with a black screen. I'd like to do reformat. How would I go about doing this? I've never done this before. Seeing as I can't boot windows, is there a way to do it when the Blue Hp screen comes on at the beginning?

Thanks.
 

A:Solved: Reformatting

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Answer Match 42%

Recently got hit with a PWS virus.  Had my computer cleaned.  Successfully downloaded the tool kit and then service pack 1.  I have tried to download service pack 2 several times.  One came back CRYPT_E_NOT_FOUND; tried again and received error code 0X80092004.  Obviously I need to to this to enable IE8.  While I can find my way around (slowly) on what to do, I am lost on this one.  Both attempts were from Microsoft.  What am I missing? 

A:Trying to download service pack 2 for Windows Vista after reformatting computer

Have you tried the steps found here? http://answers.microsoft.com/en-us/windows/forum/windows_vista-windows_update/cant-install-vista-service-pack-2/e50a29ee-410b-45dc-82be-cfeb07062fab

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Answer Match 42%

Im trying to reformat and the directions on microsoft say to insert the windows CD and restart the system. Once I do this it asks me to hit any key to boot from CD. It asks me if I want to setup windows XP, and then to "repair" it. Is this a reformat?

Microsoft instructions says theres several choices when you go thoguh the reformatting process ... im not sure which to chose
 

A:Solved: Trouble reformatting

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Hi Everybody!

I am looking at installing a larger primary harddisk and making my existing hardisk my secondary drive.
I am going to install win xp as my operating system.
Which sp is recommended ?
What is the difference between sp1,sp2 & sp3? which one is better?
Can anybody give me support on what i need to do exactly ?
How do i keep and protect all my EXISTING files?
What software i need to install to protect me from spam,adware,malware etc.?
What harddrive should i be considering installing?
IS there any other issue i should consider in the planning process?

thank you
 

A:Solved: Reformatting PC and Installing new HHD

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Answer Match 42%

I use windows vista 32 bit

Everything has worked perfect until recently where i was having very long start-ups / shutdowns. As well as programs taking much more time to do anything than before.

I want to reformat and re-install vista but not loose all my personal things ( music, pics, ect )

Ive made a backup ( which needed 10 cd's! lol ) but ive always heard of making partitions.

So ive created a partition and my question is, can i move all my personal stuff onto that partition and just reinstall vista on the original one?
 

A:Solved: Partitions and Reformatting

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Answer Match 42%

I had to reformat my primary hd, consequently my secondary hd is not getting its old letter E back, although I see it recognized on boot up. How can I get it back to its E drive recognition, so I can use it, w/o reformatting or partitioning it, and losing the precious data I have on there? I'm using windows me.
 

A:Solved: adding 2nd hd w/o reformatting it

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Answer Match 42%

I have been thinking of reformatting my hard drive. My computer runs Vista and it has slowed so much in starting. It is an HP Pavilion a6607c desktop with Athlon 64x2, 3 G Ram, 360 GB SATA. It is just a year and a half old. I bought it from my daughter, so I didn't wipe it when I bought it--just added and removed some software.

I have heard from techies that hard drives can be compromised by installing/uninstalling software, so I am thinking that it would be good to do a clean install. If that is in any way harmful, please let me know. I recognize that I would have to back up all files.

Thanks!
 

A:Solved: Does reformatting hds damage them?

Should not be a problem reformating and re-installing the software
NOTE - this will take it back to the factory condition, and any software installed after purchase will need to be reinstalled from the installation Kit downloaded or on CD etc
And make sure you get all your data , some programs save the data in their own directory and NOT under documents.
dont forget any website favourites and email programs you may have.

Its quite likely the HP will have a recovery partition to recovery from .
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00814731&cc=us&lc=en&dlc=en&product=3825351

Remember this will take the PC back to how it was 18mths ago and all the windows updates will want download again.
Its possible it may have malware on the PC - If you dont want to re-install try running
1) A virus scan with your updated virus scanner
2) Download update and run Malwarebytes http://www.malwarebytes.org/mbam.php and superantispyware http://www.superantispyware.com/download.html
3) You could go through all the startups and remove any unwanted ones
lets us know if you want to pursue this root
 

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Answer Match 42%

Hi there~

I tried to reformat my computer last night and I thought I did it right. This was my first time reformatting my computer.

However, as I restarted my computer, it seems that my old version of Windows XP wasn't deleted properly because there was that black screen telling me to choose which operating system I wanted to use. The two options were both Windows XP - the first one worked and when I logged onto it, it was fresh and new. The second one did not even start up when I selected it.

So I just used the first Windows XP option. I then realised when I did a virus scan today that it was scanning files that I thought had been deleted when I reformatted, so I looked into my C:\ drive and found that all of my old documents and programs were still there.

I then tried to look for a solution over the internet, but all the pages I found told me that I have a dual boot machine and I could delete the OS that I didn't want by accessing My Computer and formatting the D:\ drive.

HOWEVER! I don't have any partitions on my computer, therefore I only had a C:\ drive and couldn't format any D:\ drive...

Help would be greatly appreciated ^-^;;

A:[SOLVED] Reformatting gone wrong?

If it were me I would start over again. I would download a program
called killdisk, do a google free download. Format with it, it will take
longer but you will be sure harddrive is clean. Then install xp.
Theres another program called boot and nuke, heard that it is real
good as well, do a google free download.

14 more replies