Tech Problem Aggregator

XP Dell computer shuts off

Q: XP Dell computer shuts off

I can't remember when this first started but my computer shuts down by its self. I know this is serious and microsoft sent me an message saying this was due to having the wrong driver on one of my programs but how do I fix this problem? It happens in different programs.

A: XP Dell computer shuts off

Does this happen after a certain amount of time? Or is it really just random?

Can you give examples as to what programs you are running when it happens?

1 more replies
Answer Match 56.7%

My sister at university is having a problem with her labtop (she lives 4 hours away).

She says the computer freezes/shuts down at different times after she logs in. When she manages to get to the desktop she can't get on the internet, so she can't download Malwarebytes Anti-Malware or SpyBot. Similar problems in safe mode.

Any ideas on how you can download these programs while your computer is affected?

Any advice would be appreciated.

A:Dell Vista - Computer freezes/shuts down randomly

She can download Malwarebytes and its updates on another computer and move them via thumb/flash drive. Please tell her to rename the malwarebytes executable to red.bat and then try to install it. Then try to run the progrm. See if she can post a log. Thanks!

5 more replies
Answer Match 55.44%

I have a Dell Inspiron 15 laptop that is connected to 2 Dell monitors via a Targus docking station and VGA cables. However, when I close my laptop to sit under the monitors, it shuts down the computer and the screens go blank. Is there a setting that allows me to close the laptop while still working off the two monitors?

A:Closing Dell Inspiron 15 laptop when connected to monitors shuts down computer

Check your Power Settings for what happens when you close the lid. Usually the laptop sleeps, hibernates or shuts down when the lid is closed. No signal is sent to monitors when that happens.

1 more replies
Answer Match 50.82%

My 2008 DELL 1720 Inspiron Laptop continues to "SHUT DOWN" every 20 minutes. WHY?

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Answer Match 49.98%

Whenever I play a movie or a game, after about 20 mins or so the display stops working. On some occasions the computer will just shut off. I have ran a AIDA64 benchmark test on my machine with all hardware devices and the system performs well. (Test ran for 5 hours +) I also checked my cpu temperatures and when I do play a movie or game temps rise into the 75C + range. I have replaced my power supply with a(thermaltake 600w tr2) and even bought a ZALMAN CNPS5X Performa 92mm FSB cooler to help but still no solution to my problem. I also tried putting in a pci-express video card and the problem still happens.

A:Computer display shuts off/computer shuts down. During video tasks.

75c isnt hot hot, but is a little hot for watching movies.

what cooler do you have on your cpu? and what are the idle temperatures?
also how long do they take to recover from the highest to the lowest temp?

this could be something as simple as poorly applied thermal compound.

im not saying it is over heating its just one possibility.
especially if youve a cpu with a built in apu and not a discreet gpu.

9 more replies
Answer Match 48.72%

It all started when i opened some foreign file and it mustve been a virus or something. That triggered my computer to make these weird whirring clicky noises. Then my computer shut down. That day, i tryied to turn it on, it worked. However, the monitor didnt display anything. The computer was running but something to do with the bios just wasn't working.
Later on, my father fixed it.
However. NOW, the computer randomly shuts off by itself.
I'd start the computer on, and usually, the computer would start to make these noises similar to that of a computer reading a disc.
after the noises, the computer shuts off, and restarts by itself.
Anyone have any ideas?

A:Computer shuts makes busy noise then shuts off randomly

Your hard drive may be faulty. What is the make and model of the system and what is the brand of the hard drive inside the computer?

1 more replies
Answer Match 48.3%

So this time the problem started out as a simple issue. Whenever I bump the desk or move the keyboard out with too much force, the computer shuts off. Everybody told me that it could have been a loose connection so I checked it all and replugged everything back in. The computer starting working fine for about 5 hours then it just shut off randomly while I was playing a game. This time, though, it shut off without me bumping into anything. SO, is this a power supply issue? I'm using a 550-watt supply while running a 7800 GT. This is the right power amount so that's not my concern. And now the problem has gotten worse to the point where I turn on the computer and nothing shows up again. Windows doesn't load and the screen is on too. You here the fans and everything but nothing will load. All my parts from my old issue were replaced EXCEPT the power supply and CD-drive. I don't think it could be another loose connection b/c now nothing even shows up. Please help!!!

A:Power shuts off randomly, and any movement around computer shuts it off

Have you tried plugging into a different surge protector and different outlet?

Sounds like you need to swap the power supply to me.

2 more replies
Answer Match 45.36%

Hi All.

Our 3 year old Dell Desktop has begun shutting down "randomly" during
start-up (cold-start). Sometimes it will get to the windows log-in screen, other times
it won't even go that far. Could this be an overheating problem? Where
can I look to find out what it's doing and why?

Thanks in advance.


A:Dell Desktop Shuts Down

16 more replies
Answer Match 45.36%

I have a Dell Inpiron with Vista. I have found that when doing a few operations, the computer will completely shut down, although not immediately. It happens when I am streaming video and also when converting video files to an mp4 format. Most other things don't seem to have that effect on it.

A:Dell Laptop Shuts Down

Perhaps the laptop is overheating? Do you notice any heat whilst performing the tasks you mentioned?

3 more replies
Answer Match 45.36%

When I start it again it is ok. I'm not at home so I might not be able to give you all the info you need, I have windows 7

A:Dell PC boots up then shuts down.

Could be the power supply.

4 more replies
Answer Match 45.36%

I have a Dell XPS M1530. When it is plugged in, it seems to get kind of hot. The fans are still running, I can feel the air coming out and I can hear the fans running. I blew out the vent anyway. The real pain in the butt is that it will just shut off sometimes. I have not noticed the issue when it is not plugged in. It gives me no warning just POW! .... it's off. When I turn it back on it gives no indication of a bad shut down or anything. Sometimes it says that status monitor 3 has stopped working but, only sometimes. Any ideas?

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Answer Match 45.36%

Hi guys.

I have a Dell xps 18 which has developed a problem recently. With or without overloading the cpu temperature starts rising randomly and the machine shuts down at around 57-62 degree. Sometimes it is fine and sometimes it keeps doing this back to back. My computer has replacement i3 motherboard. The original stopped charging the battery (plugged in , not charging message) so I bought a replacement motherboard about 8 months ago. It has the proper cpu paste and everything was working fine until just recently. It even shuts down when it is in BIOS. Just wondering is the 60 degree is a dangerous temperature which is force shutting the motherboard? The idle temp is around 30-40 degree then it suddenly starts going up all the way to 60 and then dies. It does it mostly when is overload (no gaming, just a few software opened ) but then again it goes up sometime when it is just sitting there with nothing running in background. Do I need to go on eBay again a fan buy my second replacement motherboard now lol?! Any suggestion?

I love my XPS 18 and it has served me well but having these serious problem has started really putting me off it.

Many thanks.

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Answer Match 44.94%

Hi, My 2010 XPS 8300 powers up for few seconds then shuts off. I have to remove the power cable from the back for few minutes and plug it back in to start the computer. But it shuts off again when it boots until Windows logo appear. Please advice.

A:Dell XPS 8300 shuts down after startup

One possibility is that the CMOS battery needs to be replaced.

1 more replies
Answer Match 44.94%

My Dell N5010 laptop keeping shutting down after several minutes.  I've replaced the battery, and then  installed a new solid state drive thinking the hard drive was the problem. I started running diagnostics after installing the new hard drive, but the system shut down again after a few minutes of running.  Not sure what else to check, plus I'm unable to record any codes.

A:Dell Laptop N5010 Shuts Down

If the system is running abnormally hot, it can shut down -- if so, the three things to check:
1.  That the fan is running.
2. That there's no dust on the heatsink assembly
3.  If the system is running hot and 1. and 2. are OK, replace the thermal pads that sit between the GPU/CPU and heatsink - they do dry out over time and result in poor thermal transfer.
If none of these is the cause, chances are you've got a bad mainboard.

1 more replies
Answer Match 44.94%

Today, I turned on my laptop and it shut down as Windows was starting up. It did the same with the battery alone, with the AC adapter and the battery, and as well without the battery and just the adapter. On another which was discontinued, it suggested pressing the power and F12 together. That didn't work either and now, when I press the power button, all indicator lights turn on but, no sounds of it starting and no display before the lights turn off. The operating system is Windows XP.

I will greatly appreciate any help.

Thank You

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Answer Match 44.94%

I have this really strange recurring problem with my dell xps laptop, and it started with me sending it into repairs to replace the chipset, so I wonder if it has anything to do with that. My computer functions fine, it does not overclock or overheat at all according to the diagnostic tools I have checked, and is otherwise an extremely functional machine, aside from the fact that it crashes (no BSOD, no automatic restart, just sudden shut down with no warning, losing me all unsaved work) EXACTLY (this is the interesting part) every 2 hours. And when I say exactly 2 hours, I mean pretty much to the minute. Any process explorers I used inform me that there were no noticeable spikes around the time of the shut down (or should I say crash) and I have rigorously tested the battery pack and power cable to ensure this is not a power issue (which would make little sense anyway, with the crashes happening at precise 2 hour intervals). it could be running one chrome window, a video and a chrome window, or zero significant system processes at the two hour mark, the crash comes all the same. did a little research and apparently this is a common complaint for windows 7 RC systems in 2010 that have not been properly activated, hence windows activating the bi-hourly shutoff. Funny thing is I have windows 7 home premium, an activated and completely legal version, which has been functioning well for 3 years until this time. it really is getting sort of maddening, and my laptop repair place ju... Read more

A:My Dell xps 15 laptop shuts down every 2 hours, exactly

Welcome to the Forum kaziska.
When your repair shop replaced the chip set for your motherboard it could of changed how Micorosoft sees your motherboard.
That could cause a activation problem.
**You could take it back to the repair shop and explain this and ask for help.
**You could also do this and let our experts take a look at the log it produces. They will be able to see if their is a activation problem.

By Brink:
Windows Genuine and Activation Issue Posting Instructions

Let us know what you decide.

5 more replies
Answer Match 44.94%

Hi There
Can any one help with my problem.

I Have a Dell Inspiron 1520 Laptop, I have a problem it shuts down when i connect it to net using my M1(Vodafone-SG) Huawei E960 Terminal, as soon as i connect to internet, without showing any errors.

Advance Thanks For your valuable solution.


A:Dell Inspiron 1520 Shuts Down

You may have to use a separate powered USB adapter to connect the M1(Vodafone-SG) Huawei E960 Terminal to the laptop

2 more replies
Answer Match 44.94%

my laptop is shutting with out any warning.. I hear the fan running and the laptop does seems to be hot.

A:why is my dell latitude E6500 shuts off

Curing Laptop/Notebook Overheating a Laptop/Notebook Computer Laptop/Notebook/Netbook Keyboard Netbook Laptop Keyboard Key Repair | Fix Install Stuck Sticky Keys to Clean Up Laptop Spills

2 more replies
Answer Match 44.52%

I have a Dell Latitude with windows 7 and an core i5. It shuts down unexpectedly when I close the lid to put it to sleep and when I press the sleep button. This has been happening since monday 11/25/2013 around 5:30 pm. I scanned the whole computer multiple times using Kaspersky 2013 and it didn't detect any threats. I used system restore and it shut down unexpectedly again a few times untill I was able to somewhat restore it back but it shown me a message stating that it did not successfully restore. It detected 10 updates. I ran the update but the problem still persists. I was able to get this statement when it recovered:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.
Locale ID: 1033

Additional information about the problem:
BCCode: 9f
BCP1: 0000000000000003
BCP2: FFFFFA80039B2060
BCP3: FFFFF80000B9C3D8
BCP4: FFFFFA8003B32230
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1

Files that help describe the problem:
C... Read more

A:My Dell Latitude shuts off unexpectedly when going to sleep

Welcome to Seven Forums Legion, the BCCode: 9f notation is a BSOD so please follow the Blue Screen of Death (BSOD) Posting Instructions .

1 more replies
Answer Match 44.52%

Hello all,
I have a Dell Vostro 3400 that just had its motherboard and ram replaced by Dell. It is not out of warranty. It was built in 2011. It was working fine at the office after the replacement, I took it home, it installed some updates, then after a minute it shuts off. I have tried a new hard drive, diagnostics, save mode, bios menu, no matter where it is, after a minute give or take it shuts off. Any ideas?

A:Dell Vostro 3400 shuts down after a minute...

I made a video of what it does. Any ideas?

4 more replies
Answer Match 44.52%

Hello all,

I have an issue with this older laptop I would like to use more.

It appears that whenever I fresh install Windows 7 on it and leave it on overnight, it is off when I wake up in the morning. I don't know why it does this..

I don't believe it is overheating because I leave it on for several hours in the day and it stays on just fine, but when I go to bed it turns off. My power settings are for it to stay on all day as well, unless I prompt it to turn off. I do not have any viruses either as I've done a fresh install.

I have ran my diagnostic test and everything went fine and now I'm doing additional memory tests.

I'm totally lost here..

A:Dell latitude d630 shuts off randomly

Have a look at your power settings options.


1 more replies
Answer Match 44.52%

a dell dimension 1100 shuts down after about 10-20 seconds and wont turn on again until after 5 minutes or so.. i have added thermal paste to the cpu and replaced the memory...any other suggestions as to what i should do ??

thanks in advance

A:Dell Dimension 1100 shuts down after 20 seconds

Sounds like a heat issue, or a cpu that does not have adequate thermal paste between heat sink and cpu fan.
It is old enough to require a replacement hard drive... Good to test with another hard drive.
Is the screen any different when booted to SAFE MODE?
Do you have a separate video graphics card, or is it connected to onboard graphics?
Power supply could be failing. A power supply tester costs $10 to $15 on up to $15, but just exchanging with another power supply would satisfy that inquiry.
Other items to consider on that model: CMOS battery might be failing.
One simply test is to remove and reseat all cables. Consider replacing the EIDE 80 Connector 40 conductor cable from board to hard drive.
Clean all dust, dirt, fiber and hair out of the heat sink, if not already done.

1 more replies
Answer Match 44.52%

Recently my Dell Dimension 2400 XP has begun to shut down while in use. The hard dirve indicator lights goes to amber on the left and green on the right. After running several malware and antivirus programs I am wondering if it is not something hardware related. I have cleaned out all dust, checked the fans and can't seem to determine what else to do. One thing I did notice is that if I keep the mouse in constant state of movement it seems to prolong the shut down. Anyone have any suggestions????

I hope I am in the correct section so i appologize if I am not.

Any advise would be greatly appreciated.

A:My Dell Dimension 2400 shuts down unexpectedly

16 more replies
Answer Match 44.52%

Hi everyone,
my dell xps 15 shuts down when I'm working with graphic softwares such as Photoshop, Illustrator or Maya.
I have downloaded Dell Support Assist and ran a complete system stress test, all passed except the Nvidia Card one which says "cannot run test".
So I manually ran only the Nvidia card test, a 3D animation window pops up. At the bottom I can see the CPU usage which runs about  99% and the GPU temperature which quickly goes up to C 103/105.
As expected the computer shutdown after few seconds.
I assume the video card needs to be replaced, but any sort of advice will be appreciated.



A:Dell Xps 15 shuts down when working with media softwares

Before replacing any parts I suggest uninstalling and reinstalling both the Intel HD first an Nvidia drivers even if you have the latest drivers,  Make sure that the drivers have been completely removed from the system and then reinstall them, i would download the drivers and save them  on the desktop so that you will have them ready. 
If your system is a couple years old or older I would clean up the cooling vents as much as possible. get a can of compressed air and blow out the vents.
Once completed test with just the Intel HD *go into 3D settings and change the profile to the benchmark or test that you are using to run as "Battery Saving", then test changing the programs profile to "high performance" and see if there is a difference. 
I am hoping that it isn't a problem with the GPUs as they are integrated on the system board and it will need to be swapped out to correct any graphics failure. 
Please let me know what you find out. 


1 more replies
Answer Match 44.52%

Hello,I am running Windows Vista Home Premium SP2 on a Dell Inspiron 1520. This is a 3 yr old laptop and with the battery being completely dead since the past one year, I have been running the machine by plugging it into a socket.Now, sometime last month, the machine started shutting down abruptly. This used to happen at random intervals, with no set pattern. Sometimes it would run fine for days, while other times it would shut down within 15 mins of startup. The shut down behaviour was as if someone had removed the power supply - the laptop would just go point blank dead. I had the machine checked - the fan was found to have dust blockage so it was cleaned up. And the thermal paste was found to have dried up, so a new layer was applied. The machine ran well for some days, but then the same shut down problem started again. I had it sent back to the technician, but it supposedly runs fine when he's testing it (he loads the machine with video, audio and a couple of programmes).So, I get the machine back home, and lo-behold the problem is back. And as before, its abrupt, with no set pattern.I ran a Speccy: as you can see, the CPU is running at 60 degrees celsius (with one malware bytes scan and one firefox window running).Is that too hot for a laptop? Or is it normal?I have an authentic version of Kaspersky Anti Virus installed, and I regularly run Malwarebytes, Ad aware and Spybot, so I am pretty sure that I am not i... Read more

A:Vista on Dell 1520 abruptly shuts down.

I would clean out your computer with a nice can of compressed air.

1 more replies
Answer Match 44.52%

I'm a newby here looking for some help. If I'm in the wrong place please kindly guide me to the right location ...
I have a Dell Mini running Windows 7 Starter. When I start the laptop up it comes on ... As soon as it connects to a network I get a pop up saying that it's encountered a fatal error & needs to restart. It all happens so quick I don't have time to really read what's going on.
How can I get in to my system long enough to load a virus scan?
Any help here would be greatly appreciated.

A:Dell Mini - Start up & then shuts down quickly - Help

When you start the machine immediately repeatedly tap F8, see if it will go into safe mode.  In safe mode with help the guys can help, let us know.

3 more replies
Answer Match 44.52%

recently i upgraded the memory on my dell inspiron 1150, and it started shuting off after being used for a few minuts. The fan starts to make a loud noise and just after a few minuts it shuts off. Does anyone have any idea why this happens? i used it without the battery just on ac and it still shuts off. the rear gets pretty hott.

A:dell laptop gets warm and shuts off quick

13 more replies
Answer Match 44.1%

I am facing a kind of unique problem with my Dell inspiron N5010 laptop. When ever I carry my laptop to some place lets say from home to college it stops booting, when I switch on my laptop it starts but after 10-15 seconds it shuts off, also when I try to keep the sysem in bios it again shuts off within 10-15 seconds.
Twist in the problem is that if I keep my laptop idle for 20-30 minutes it starts working fine (I never remove battery or ram just left my laptop idle)
another thing is i face ths problem wheonlyn laptop is carried by me in my back pack or u can say when laptop is subjected to movment.
I noticed this pattern seriously. For past 15 days I didn't displaced my laptop from my desk and it work like any normal laptop but today when I took it to my friends place and there when I tried to boot it it starts and shuts off within 15 seconds while booting so I did the same left it idle witouth even removing ram or battery or charger for 10 -15 minutes and then it starts working fine.
Why is this happening is there is a problem i hardware or just some loose connection.

A:Dell inspiron N5010 shuts off while booting in 10-15 seconds

I have the same dell inspiron n5010 which shuts down immeaditely when powered. doesn't even go past the DELL welcoming screen! All my attempts to clean up the vents/fan and reapplying the thermal paste both on cpu/gpu dint solve the problem neither did resitting the cpu/rams/hdd. Also disconnecting all the mainboard add-ons like hdd, dvd, wifi/Ethernet, sd cards and leaving the mainboard naked dint solve the problem. Conclusion; MOTHERBOARD IS DEAD !! RIP
Technicians will eat your money and some even miraculously make it work but the problem is still there and sure as night will come back! REPLACE THE *** BOARD OR GET NEW!!!

5 more replies
Answer Match 44.1%

whenever i connect my dell vostro with modem it gets shut off randomly..what to do

A:my dell vostro shuts off randomly when connected to modem

Hi and welcome to TSF first can you post the full model numbers of your dell and the modem,have you looked in event viewer for logs around the time of the shutdown

1 more replies
Answer Match 44.1%


I have a strange problem with me dell dimension 9100 pc, it has a fresh copy of windows so i know there's no virus.
For no apparent reason or timing it shutsdown and reboots.
About every 1-3 hours it does this, even if your enot using it.
No warnings, messages etc.....

Any help would be apprecaited.

More replies
Answer Match 44.1%

As you can see I have a dell 5547 and whenever I moved it it shuts off. takes a while to turn it back on. its probably something messed up in the wiring.


A:Dell inspiron 15 5547 randomly shuts off when moved

Did you try cleaning battery contacts ?

2 more replies
Answer Match 44.1%

Running Windows XP probably SP2.Moved this computer a few weeks ago, defragged, deleted old programs, tried to streamline. Everything working fine for about two weeks, it was running faster, and playing Internet games with ease. Then turned it on one day and before it finishes loading all programs it shuts down completely. Sometimes it doesn't get past the Windows start up screen; sometimes it loads McAfee and all desktop icons then stops. Tried to start in safe mode, varying length of "up" time. This is my backup computer to my 1+year old XPS system (that I luv!) With two teenagers and me in the house, definitely need more than one computer. Any ideas??

A:Dell Dimension 2350 shuts down before complete loading

Open the case and blow out all the dust bunnies with compressed air, make sure all fans are spinning when it is running. Listen to hard drive does it make a clicking sound? If so, it would be failing.
Boot into Safe Mode with Networking, download CCleaner, delete Temp files, run Registry Cleaner, Download run full scan, Defrag computer.

1 more replies
Answer Match 44.1%

For the past couple of weeks, my PC (desktop) has been shutting down in sleep mode. I get this message when booting back up in the morning:
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.
Locale ID: 1033

Additional information about the problem:
BCCode: a
BCP1: FFFFF8A0001E4648
BCP2: 0000000000000002
BCP3: 0000000000000000
BCP4: FFFFF80002C7825B
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

I have attached here a copy of the DM Log Collector file. I'm not incredibly savvy at hardware issues, although I'm decent enough at software. I'm not sure if more information is required or if you can tell from the attached what may be causing the problem, but any advice is appreciated. My PC is about 4 years old, running Windows 7 Home Premium edition.

A:Dell Inspiron shuts down completely in sleep mode

1, Probably caused by the ATI Radeon HD 3200 Graphics driver, update it:
fffff880`04839000 fffff880`04e4f000 atikmdag Mon Jun 15 04:41:39 2009 (4A35B4E3)

2, These drivers also needs updating:

Cisco Systems VPN Client
fffff880`04328000 fffff880`04354000 dne64x Tue Nov 11 02:01:24 2008 (4918D964)
fffff880`086a3000 fffff880`08730000 CVPNDRVA Tue Mar 23 20:16:37 2010 (4BA91395)

Sonic CD/DVD driver (Roxio)
fffff880`01334000 fffff880`0133fe00 PxHlpa64 Wed Jun 24 01:16:35 2009 (4A416253)

VIA High Definition Audio
fffff880`05e13000 fffff880`05fa9000 viahduaa Fri Jul 24 14:23:37 2009 (4A69A7C9)

Realtek PCIe FE Family Controller
fffff880`04219000 fffff880`0429e000 Rt64win7 Fri Jun 10 08:33:15 2011(4DF1BAAB)

CD-ROM Class Filter Driver (iTunes)
fffff880`0429e000 fffff880`042a4c00 GEARAspiWDM Thu May 03 21:56:17 2012 (4FA2E2E1)

3, update your BIOS:

BiosMajorRelease = 8
BiosMinorRelease = 15
BiosVendor = Dell Inc.
BiosVersion = A10
BiosReleaseDate = 11/12/2009
SystemManufacturer = Dell Inc.
SystemProductName = Inspiron 546
SystemFamily =
SystemSKU =
BaseBoardManufacturer = Dell Inc.
BaseBoardProduct = 0F896N
BaseBoardVersion = A03

4, I also recommend that you replace Norton with Microsoft Security Essentials.

1 more replies
Answer Match 44.1%

dell latitude d600 the power goes on briefly then shuts off. does anyone have an idea why?....i tried changing the ram

A:Dell latitude d600 the power goes on briefly then shuts off


not limited to

faulty motherboard
faulty PSU

without the correct tools its impossible to diagnose, my suggestion is to take it to a repair centre.

1 more replies
Answer Match 44.1%

Happened once a month ago, thought it was power outage; twice last week, three times TODAY.

its a Dell Vostro 400 that was new in 2008, running Windows XP; I've been on line in my email when this has happened, but I am a writer and spend a lot of time in my word processor -

computer dying?
should I have a computer repair person come in and check it out?

A:Dell Vostro 400 running windows xp shuts off randomly

You shouldn't double post threads.

Stick with the one.

3 more replies
Answer Match 44.1%

Hi. I have a dell XPS 12 laptop and have been having several issues with it in the past few weeks. I first noticed that it was having trouble charging a few weeks ago. Both charging ports seem lose and I had to stick the cord in and use an object to keep it in place in order to charge it cause otherwise it will not. Yesterday I also noticed audio does not come through the speakers but it does come through the headphone jack. Also every time I start my computer up it will shut down after about 45 seconds- 1 minute and then I have to turn it on but there aren't any problems after that. Not sure what the issue is but I'm wondering what I should do.

A:Dell XPS 12 trouble charging, no sound, shuts down after starting

I may be able to help.  I will be sending a friend request so that I can get the system information and research any solutions or possible service options. 


1 more replies
Answer Match 44.1%

I know there are threads relating to same problem, but none of those give a solution to my problem. I have 15" Dell Studio 1555, from past few months, my laptop suddenly gets switched off without any error. I am able to power it on immediately after the shut down. Shut down means it just gets power off, as in there is no power supply. Just goes.

This always happen when I play games, play a movie (normally in fullscreen) and sometimes while browsing, opening folders or anything. Strange thing is that laptop if left unattended, runs for hours n hours at one go. 

I checked for CPU temperature, it varies from 45-55 degrees. The fan is running fine too. It keeps blowing hot air. Tried running memtest86 for any memory issue, but the test completed successfully with no error.

I dont know what to do next, change of power suppply? change of fan? change of thermal paste? 

P.S. Battery of laptop is left with no backup. It normally discharges in 5 mins. If that is some additional info for you all.


A:Dell Studio 1555 : Shuts down/Power Off Automatically

Hi Nishant,
Please try the below mentioned steps to isolate the issue:
1. Update BIOS to the latest version available on the support site.
2. Update the video card drivers.
3. If you have more than 1 antivirus software installed, remove one.
4. Check in Power Options if any of the settings are enabled to set the system to turn itself off after a specific time.
5. Disconnect any external devices if they are plugged in to the laptop to replicate the issue.
6. Check if the system works fine only with the power adapter/charger (without battery)
Now that the hardware diagnostics did not come up with any errors, it may also be a software issue. If you have all the data backed up, I'd suggest you to re-install the operating system.

6 more replies
Answer Match 44.1%

When you press the power button, the power light goes on steady, the HDD indicator blinks once, then the system shuts off. Never get anything on the screen.
Once in a great while, the system will actually boot into Windows and works fine.
The battery is charged, the charger is good.
I have tried removing RAM, HDD and can't get into BIOS even, unless it is one of those off chances the system stays on.
Could it be something is shorting out? I've tried taking out the battery and unplugging it and holding the power button to discharge, but no luck. 

A:Dell Inspiron 17R Power Light on, HDD Blinks, then Shuts Off

It sounds like the computer isn't getting past the POST (Power On Self Test) where is looks at all the peripherals to be sure there isn't problem.
You have pulled the hdd and re-seated it, removed the RAM and re-seated it.  But if there is more than one RAM module you should remove one of the two modules (assuming that there are only two) to see if you have a bad module.
Who is the manufacturer of the hdd?

5 more replies
Answer Match 43.68%

I have a Dell Inspiron N5110 model Laptop. It is not under warranty now. My laptop shuts down after 5-8 seconds of disconnecting the Power Adapter from the Laptop.The issue is seen like this:-
1.When the Battery is fully charged (100%) or has some charge,The laptop gets ON and works fine until the battery gets discharged.
2.When the Battery is about to finish the charge,or anytime I connect the Power Adapter to the Laptop,it shows that the battery is charging.
3.Now,when the battery is about to get fully charged,Or let its charging,Somehow the power gets off or I unplug the Power Adapter from the Laptop,then the Laptop gets abnormally shutdown after 5-8 secs.
4.Now If I press the Power button again to make the Laptop ON,I am not able to make it ON.
5.If I connect the Power Adapter again,then press the Power Button,i am able to make the Laptop On. But the lights in the front panel of the laptop shown a orange light that blinks.
6.I even brought a new battery of Dell and still i face the same issue.
Kindly Suggest me ,what can be done.
Saswata Debadutta

A:Dell Inspiron N5110 shuts down after unplugging the Power Adapter.

Hi Saswata,
Please provide following details:
1. Did you buy the battery from Dell or is it a third party battery?2. Did you perform any hardware change apart from the battery?3. Is it an issue that has started after replacing the battery?
Thanks & RegardsManshu S#iworkfordell
To know more about Dell Product Support, Drivers & Downloads, Order & Dispatch status -> choose your region US Customers; India Customers. For Dell support videos click here.

8 more replies
Answer Match 43.68%

I have been on this forum once before. I finally did get a refund from whitesmoke, but it took forever, and I managed to get all their crap off my laptop...but once again, I sit in the woods, a couple hundred miles from any town so have no access to technical help.

Yesterday I was watching a movie on my Dell refurbished notebook laptop's called a Latitude, and I use (windows XP professional). Suddenly the screen went black so I rebooted and started watching a movie once again and a few minutes later it did it again and I had to reboot. Well, the problem continued with less and less time between start up and automaric shut down. Finally now when the screen shuts off to black I try to restart it but it appears to still be ON with the screen black so I have to try and shut it down but it won't because I can't get to the start menu with the black screen. I must hold the off-button down for an extended period to get it to shut down. When I restart, it shows the windows start up screen and then my desktop flashes on and off and on again, then the screen goes black before I can do anything at all. One time it shut down and I restarted and it was already on and I thought it wasn't because the screen was black and it said "preparing to stand by". I have some important stuff on the laptop, and I can see on the actual computer console (not the screen) that there is a little lit-up symbol of a lock. What would have caused the lock symbol to come up? I... Read more

A:Dell Laptop Lock symbol/comp shuts down on start up

9 more replies
Answer Match 43.68%

Ok I am fixing someones dell dimension I believe it is a 2300 running xp and it boots up just fine with no problems. Then all of a sudden after about a minute it shuts down. Then if you boot it up again it boots fine, but shuts down a little quicker. The longer you leave it off the longer it will stay on, if you continually turn it on and of it shuts down faster. The difference is only like 20 seconds.

I tested the power supply with a psu tester and it passed.

I cleaned the memory stick and made sure there was no dust on it or in the slot.

And that is all I have tried

Any idea what it could be?

Thanks alot guys

A:Dell Dimension 2300 boots normal then randomly shuts down

Is the heatsink attached firmly to the processor?
Does the heatsink fan run?

1 more replies
Answer Match 43.68%

Ok I am fixing someones dell dimension I believe it is a 2300 running xp and it boots up just fine with no problems. Then all of a sudden after about a minute it shuts down. Then if you boot it up again it boots fine, but shuts down a little quicker. The longer you leave it off the longer it will stay on, if you continually turn it on and of it shuts down faster. The difference is only like 20 seconds.

I tested the power supply with a psu tester and it passed.

I cleaned the memory stick and made sure there was no dust on it or in the slot.

And that is all I have tried

Any idea what it could be?

Thanks alot guys

A:Dell Dimension 2300 boots normal then randomly shuts down

13 more replies
Answer Match 43.68%

I have an Inspiron 1545 laptop that boots up part-way, then dies before the User screen fully comes into view. It dies to black before I can choose which User to login.

Should I try reseating my CPU? Clean the heatsink?

Could someone point me to a how-to or wiki for doing either of the above?


More replies
Answer Match 43.26%

When  I unplug the power cord/charger from the computer when it is running the laptop will BlueScreen and reboot, message when this happens is Kernal_Security_Check_Failure.  Battery is fully charged and showing 100%.  The charger is outputting 19.5V DC.  I also tried another Dell charger I have and the computer does the same thing, bluescreens and reboots??  Ran Dell diagnostics on internet support and everything passes.  Drivers are up to date and it indicates devices are working properly.
Anyone had this happen and how to fix it?

A:Dell 7559 shuts down (blue screen) immediately after unplugging charger

Does the system recognize the AC adapter, or does it show "unknown"?  F2 at powerup to check.
Will the system power up and stay running on battery only (no power adapter connected)?

3 more replies
Answer Match 43.26%

Hi, im new on here but have used the site many times when looking for solutions to my problems.
I have a Dell Inspiron 1545 (win 7) which ran out of battery and shut down as normal. When i went to restart it it said that it could not restore the session so i could try again or delete the data and start again. I initially went for the restore (twice) but it failed to load up, causing the machine to abruptly shut down. I the decided to use the delete session and start again option which again, did not work and led to the machine abruptly shutting down.
I started the machine up again and was prompted to runthe startup repair software which again caused an abrupt shutdown. I managed to start in safe mode which lasted for 5 mins but again shut down abruptly.
On the last start up i got a blue screen saying something about a serious error, it only stayed on screen for 20 secs or so so i couldnt write it down.
I cant do anything as the machine shuts down anytime up to 5 mins after powering on - never getting windows 7 running.
The fan is also running constantly and appears to be working very hard.
I have not installed any new software (to the best of my knowledge)
Is it a HDD problem? or something else?
Can anyone please shed some light as to why this is happening and suggest a fix if possible. I need my computer back!!!
Thanks in advance,

A:Dell Inspiron1545 wont start up - system shuts down using startup repair

Hello! One small thought! Is your fan running and when is the last time you cleaned your vents??

4 more replies
Answer Match 42%

Ok I"ve been haivng a problem with my computer lately. First of all, It started when my computer suddenly froze, So I turned it off( by holdin fown power button) Then when I turned it back on,it would load into the BIOs screen(DELL logo,w/ status bar) for about 3 secs. then it dies off without notice.
Well recently,someone suggested to reinstall the battery (inside; form mother board). SO I removed it,and placed it back,turn the computer back on. It did all the IDE configuration thing....Then an Alert message came up, stating ALERT!|Previous thermal processor failure.(the first time I did this,it said thermal event/error,now it says this all the time I reinstall battery).Also, I checked the system event log(f12) and noticed, it said " CPUO TEMPERATURE" like 10 times.I think it also said CMOS Battery error, but I think that's from the reinstallation of the battery...
SO anyways, I then proceeded into windows... I was able to log in (it didnt die yet) But then after about 5 minutes, It froze again(just like the very begining),but the computer didn't turn off,it just stayed frozen. I turned off the comp, turn It back on, and did the same thing(shutted off after 3 sec). SO basically It's a repeat. I can only boot up when I reinstall the battery.....but then It does the same thing again(freezes...)

Model #: DHM
Operating system... Read more

A:Alert Preivous thermal processor failure, Dell freezes, Dies/shuts off,won't boot up.


Does the fan on top of the heatsink spin?

It sounds like the thermal paste needs replacing between the Heatsink and the CPU......

2 more replies
Answer Match 40.74%

I've run into an odd problem, that I've been experiencing the past two weeks. At random my computer will freeze up, the monitor will turn off and the computer beeps. The motherboard fires back an error code: 75 Detect HDD IDE device detection. My Windows boots on an SSD drive, what is happening is the boot order is being rearranged, rearranging it back everything works.

Why is the computer while using it, switching to an IDE drive at random ?

A:Computer Switches to IDE Drive at Random - Shuts Down Computer

Maybe the ide drive is failing in a circuit board, the bio detects that and shuts it off, or windows shuts it down.

Test another drive or take it out and see what it does.

3 more replies
Answer Match 40.74%

The short version of my question is exactly what the topic says-- Can I install a Dell-provided OEM version of Vista on a non-Dell computer?

But, here's the wordier version giving context, if anyone's interested.

About 10 months ago, I guess, I got a Dell Vostro that came with Windows Vista Home Basic. However, I had no interest in Vista (because I already had a Windows machine) and the very first thing I did was install Ubuntu on it. I still have the Vista reinstall disk, though, which, to my memory, hasn't been used.

Now I'm planning on getting a barebones system and upgrading what I see fit. For the time being, I'm going to use the Windows 7 RC, but I'd like to get the uber-great upgrade deal that they're having to pre-order either the Business or Home Premium version upgrade. So, to do that, I'd need an XP installation or a Vista installation. Is there any reason, legal or software-related, that I wouldn't be able to install Vista using that disk that came with the Vostro?

I heard somewhere that sometimes if you try, it'll say something like "This is not a Dell computer, you evil, evil person" and refuse to install, so I wanted to make sure before I pre-ordered the upgrade. I don't want to get the upgrade and have nothing to upgrade, of course.

A:Solved: Can I install a Dell-provided OEM version of Vista on a non-Dell computer?

7 more replies
Answer Match 40.74%

I have a Dell Inspiron 1520 laptop with Windows Vista OS. I have a Dell 926 printer interfaced to it via USB. Printer driver is installed and the printer does communicate at times with the computer and does a good job printing. However, intermittently when trying to print a document I'll get a message on the computer that says that communication has been lost and print job failed.

I've checked all connections to make sure they are solid and no debris that might cause this.
That has not corrected the problem.
The other thing that happens is that the document I want to print will stay in the print queue/spooler and if I shut the computer and printer down and restart both it will print the job. And it may continue to print jobs but it's just a matter of time.

Needless to say this is frustrating. I can print several jobs in a row with no problem and then I'll get this "communication has been lost between printer and computer". And I have to go thru the procedure above to get the last job printed.

My wife doesn't understand how this works and will try to print the same job several times with the commo problem and then complains when it won't print.....and then they all print when the above procedure is followed.

Any ideas what is going on??? Any fixes??

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Answer Match 40.74%

So over the past 2-3 weeks I kept noticing that my battery kept dying even though I would shut it down (yes window > shutdown) the computer with a full battery. The next evening I would power up and see that the battery was at 20% from full charge. This is a BRAND NEW as in <2 months XPS 9550. I checked my event log and WHAT THE H@#$??? It is absolutely filled with Dell Foundation Service and Dell Product Registration events all saying  " Power event Handled Successfully by the service." Clearly it is not.. The stupid things run every 10 seconds. So when I think I am powering down my computer, it is being blocked by these services and actually just going to sleep... but it actually isn't sleeping. Its waking up every 10 seconds. Can anyone PLEASE help me determine the issue. Apparently according to update service everything is up to date. 
Dell XPS 15 9550 Win 10 Dell Foundation Services vers 3.1.330 DFSSvc.exeDell Product Registration  vers 2.2.38 PrSvc.exeDell Update Service vers 1.8.114
Log sample: (note the time... yes i was asleep) 
Information 5/21/2016 6:42:06 AM Dell Product Registration 0 NoneInformation 5/21/2016 6:42:06 AM Dell Foundation Services 0 NoneInformation 5/21/2016 6:41:56 AM Dell Product Registration 0 NoneInformation 5/21/2016 6:41:56 AM Dell Foundation Services 0 NoneInformation 5/21/2016 6:26:31 AM Dell Foundation Services 0 NoneInformation 5/21/2016 6:26:31 AM Dell Product Registration 0 NoneInformati... Read more

More replies
Answer Match 40.32%

Two months ago bought a Dell 8900 from Best Buy. After 20 days, it would not start, same with the next 8900 replacement... only fewer days. The first gameware as a replacement did not start at all. The Alienware Aurora worked beautifully for 3 days and then would not start. In the 8900's,,, got the blinking amber lights on the start button. Tech is coming to replace motherboard. What the heck is happening? Could it be the monitor... or the external hard drive or what? Come on Dell,,, what's up? I have a Dell XP Laptop as a back up using the same external hard ddrive.

A:Dell 8900, Gaming Computer, Dell Alienware Aurora

There is a power issue with the external hard drive.

2 more replies
Answer Match 40.32%

Dell Audio doesn't work on my Dell computers but Realtek does. Why is Dell Audio on my computer if I can't get it to work? It looks like a better program with far more features.

More replies
Answer Match 40.32%

I have a Dell Inspiron 530, XP PRO, SP3, about a year and a half old. Almost since I first got it, every few months or so, when I boot up it hangs on the Dell screen. When I turn it off and reboot, it is fine. I use Rebit to back up everything on an ongoing basis and have an extended warranty from Dell. Is there anything I can do about this, or should do? Thanks for your help.

A:Dell computer occasionally stuck on Dell screen

I would run a memory tester

Download the prebuilt ISO, burn it to CD as an Image, boot from that CD and run the memory test for a couple of hours or overnight to stress test the memory.


3 more replies
Answer Match 40.32%

Was given a Dell Optiplex 360 that I found out after getting a nasty virus had a bootleg XP OS
I also did not have any disks with it. I had older disks for a Dell 4600 that I used to wipeout the hard drive and install the new OS. Everything works fine except that I can not load any of the drivers from the second disk, (it was a 3 disk series)
thus at least at this point not able to connect with my cable internet. Cable people told me I needed the drivers.Any suggestions or can it just not be done.
Thanks, Al

A:Loading Older Dell OS To Newer Dell Computer

You will have to go to the dell website look under support and then drivers and downloads for your model of computer.If you use the service tag number on the computer it will make sure you get the correct ones you need. For future reference so you wont have this hassle again burn all of the drivers to a cd so you will be all set the next time.

2 more replies
Answer Match 40.32%

Recently I have been noticing that whenever my computer "wakes" up it acts like its starting up, but then shuts down. Then I have to turn it on again. I have a SSD so its fast to boot up, but its kind of annoying. What could be causing this?

A:Computer shuts down when computer is coming out of sleep

hm ... The issue might be one of your devices is going into "deep sleep" and cannot come back upon resuming from sleep mode. Recently, I made a brief post about my own magical adventures with this issue so you might give it a shot.

Personally, I would try disabling the deep sleep option of your HDD first since whichever device might be the culprit is apparently vital enough to crash the entire system.

1 more replies
Answer Match 39.48%

My battery for the above computer has expired and needs to be replaced but I do not know who sells replacement batteries XBT9E1 or compatible ones.

A:How do I buy a battery for my Dell computer Mod. Dell DE051

I believe the replacement battery you are after is a CR2032. If in doubt take the flat battery to your electronics store and ask for the equivalent. They're not very expensive.

3 more replies
Answer Match 39.48%

ok I have windows XP On Both Off my computers but my other one has a dell monitor and I've tried to get it to work so many times I got lucky I think twice first time it worked but then I shut it off for the night then I had a hard time to get it to work but I finally did and after that I can't get it to work it keeps saying to set it up through the disc drive I think I haven't turned it on for a bit I'll have to check it,
but can anyone help with what I said?

A:Does A Dell Monitor Work With A Non-Dell Computer?

12 more replies
Answer Match 39.06%

A while back I posted about a problem with my computer in this thread about my computer randomly shutting down. After blowing out all of the dust, checking all the connections, and cleaning the fans, doing a system recovery when windows wouldn't start, the computer was working fine for about a week. Now today it shut down again. After pulling the power cord in and out of the power supply a few times, it finally turned back on and ran for about 10 minutes before it shut down again. I went to the local computer shop and the guy gave me a used power supply to put in, I put it in, turned the computer on and about 15 minutes later it shut down again. Again, I pulled the power cord in and out of the power supply a few times, I got the computer to turn back on and load to the desktop only to shut down again after a couple of seconds. I felt behind the case where the power supply is and it felt pretty hot. So I took the side cover off the case and placed a table top fan facing towards the inside of the computer, turned it on low, and the computer has been on and working fine for the past 2 hours. So this is where I'm at. The local computer shop doesn't have new power supplies, he said he would have to order one, I'm so frustrated, I'm ready to take a hammer to the computer.

A:Computer shuts down

7 more replies
Answer Match 39.06%

Hey. I have recently acquired a problem when I leave my computer on, it will shutdown in about 15 minutes when the screensaver comes on. It will also boot up again, but it says there is a boot disk error, and it won't find my hard drive until I swap the sata port. I thought it was a heat issue, I do have fans to cool it. I thought it might be my graphics card, so I purchased a new one (which I wanted to do), I even changed my power supply to a bigger wattage. I am tempted of getting a motherboard which I don't want to do it's my last resort. Is it a virus or malware?

More replies
Answer Match 39.06%

I dont know whats going on. I have ran norton, ad aware, and spybot! Nothing seems to pick up anything. So here is a HijackThis log. Maybe someone here can tell me what I need to get rid of. Im sure theres tons of junk I dont need!

Logfile of HijackThis v1.97.7
Scan saved at 5:56:16 PM, on 9/30/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Common Files\Dell\EUSW\Support.exe
C:\Program Files\WindowsSA\omniscient.exe
C:\PROGRA~1\AWS\WEATH... Read more

A:Computer shuts down (whenever it wants too)

16 more replies
Answer Match 39.06%

Whenever i leave my computer and come back like a half an hour later my computer has shutdown on its own and while it is on it seems to be running slower and freezes every now and then. Caution messages have been popping up saying i cant save certain files in the c drive anymore or something. This all started after i tried to update to the latest itunes and it seemed to mess up my computer as well as itunes which i cannot even open now

A:Computer Shuts Down

If you caught this right away you might beable to use a Restore Point, hopefully one was made. If you didn't do it recently you might lose some other things you've since installed since this happened I'm new to this whole trouble shooting thing, so if you want to wait to see if there are better suggestions or if anyone else agrees with me. I've used it when I had problems and it's worked fine (Providing you remember the date it happened and have a restore point shortly before that!)

3 more replies
Answer Match 39.06%

So for about a week now my computer will just randomly shut off on me in the middle of doing something. I have run my anti virus in normal mode and it would shut off so i started my computer in safe mode. it got all the way through the scan so i said to delete the detected problems. it said that one couldnt be erased because it may have still been in the memory and told me to restart my computer. so i did. when i did that it ran my virus program again got all the way to the end and and my computer shut off. im no longer able to run my virus program in normal or safe mode without my computer shutting off in the middle of the scan. anyone have any ideas? i need serious help!
Thanks Tori

A:MY computer shuts off HELP!


Start here and complete as many of the instructions as you can before posting your logs

1 more replies
Answer Match 39.06%


my computer randomly beeps twice (sounds like the same beeping as when the computer starts), "my computer" "accesories calculator" and "windows help and support" open themselves, and the computer goes through the shutdown process and turns off.

These events are all at random times and in no particular order, it can be on for 20 mins and start one or all of those events, or it can go for hours before it does it? I have run malicious removal tool, windows defender, zonealarm antivirus and spyware, spybot, malwarebytes anti spyware and even switched off my zonealarm and installed pc tools and run that.

Anyone have any ideas or suggestions what is the matter, it's doing my head in wondering?

A:computer shuts itself down

sounds kinda funny..check for over heating. make sure ur processor fan is working. also check the temperature in the bios

4 more replies
Answer Match 39.06%

My Computer Wont Stay On. After It Is On For A Few Minutes It Just Shuts Off By Itself. I Changed The Power Strip Thinking That Was The Problem But It Wasn't. Any Ideas?????

A:Computer Shuts Off

u need to take off the side of the case and make sure all fans are running... check temps in bios

1 more replies
Answer Match 39.06%

today i've cleaned my laptop's fan and reinstalled my windows
since then my computer starts shutting down by itself without any kind of error apearing on the screen, i had a look in event viewer and founds this:
'The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.'
so i checked the details and it showed this:
on friendly view :

- Provider

[ Name] Microsoft-Windows-Kernel-Power
[ Guid] {331C3B3A-2005-44C2-AC5E-77220C37D6B4}

EventID 41

Version 2

Level 1

Task 63

Opcode 0

Keywords 0x8000000000000002

- TimeCreated

[ SystemTime] 2012-04-13T21:47:49.838023400Z

EventRecordID 2074


- Execution

[ ProcessID] 4
[ ThreadID] 8

Channel System

Computer Vlad-PC

- Security

[ UserID] S-1-5-18

- EventData

BugcheckCode 0
BugcheckParameter1 0x0
BugcheckParameter2 0x0
BugcheckParameter3 0x0
BugcheckParameter4 0x0
SleepInProgress false
PowerButtonTimestamp 0
on xml view it showed this
<Event xmlns="">
- <System>
<Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" />
<Version>2</Vers... Read more

A:Computer shuts down by itself


Try this as bad ram can cause random shutdowns. RAM - Test with Memtest86+


1 more replies
Answer Match 39.06%

ok i'm tryin to figure out what is wrong with my cousins computer. The computer flashes like 3 or 4 times and then just shuts down. Also a blue screen comes up with writing sometimes. any idea's plz help. thanks

A:computer shuts down while on it

Please give a full detailed description of the hardware installed in your cousin's computer.

1 more replies
Answer Match 39.06%

I just put my new computer together and when I am loading the floopy discs the computer shuts off during disk 3 everytime. I had changed out power supply before but it is still doing it. It will stay on indefinitely any other time. It only shuts down when I am attempting to load floppy disc. Appreciate anyu assistance.

A:Computer shuts off during set up

6 more replies
Answer Match 39.06%

Hi. I've been using Adobe Photoshop for awhile now and I seem to have a serious problem. Sometimes, when I'm using it, the computer just restarts without any error. This happened to me a few times. I tried Norton Virus Scanner, Adaware, Defragment, and System Restore. But sadly... it still doesn't work...
It happened again when I was using spy bot and listening to music... what is the problem?? Help me PLEASE!
How can I fix this problem?

Help will be greatly appreciated.

A:computer shuts down by itself

16 more replies
Answer Match 39.06%

HELP! My computer randomly shuts down. This happens when I am watching a video from a website or when my son is using a website like Playhouse Disney or Noggin that has a lot of video. It sometimes happens when we are not watching any video, or even on the internet at all. Is this a video card problem?

A:Computer shuts down

IM guessing this is a heat related issue? Have you added anything recently? check all fans,leaving side off of case take a house hold fan and have fan blow air into PC while running,

1 more replies
Answer Match 39.06%

One of the sticks of ram is broken, I know because i tried restarting the computer with a single stick.
Unfortunately this isn't the only problem, I can now start my computer up and log into my account but, it then suddenly shuts down.
It isn't my psu because I used a psu tester and it works. I'm currently stumped on what it might be.
I have just finished placing everything into my new case too(haf x 942).
Thanks in advance
Intel Core i7 920 Nehalem 2.66GHz
MSI X58 Pro
SAPPHIRE Radeon HD 4870 X2 2GB
OCZ 6GB (3 x 2GB) 240-Pin DDR3 SDRAM
windows 7 64bit
haf x 942

A:Computer shuts down by itself

6 more replies
Answer Match 39.06%

my computer keeps on shutting down almost everyday. I got this when the computer turned back on

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.0.6002.
Locale ID: 1033

Additional information about the problem:
BCCode: a
BCP1: 00000000
BCP2: 0000001B
BCP3: 00000000
BCP4: 82EB3276
OS Version: 6_0_6002
Service Pack: 2_0
Product: 768_1

Files that help describe the problem:

Read our privacy statement:

I dont know what is causing it but it is getting annoying can someone please help me with this issue.

thanks you

A:Computer shuts down

We need to know more about your BSODs...Download BlueScreenView (in Zip file)No installation required.Unzip downloaded file and double click on BlueScreenView.exe file to run the program and When scanning is done, go to Edit > Select All.Then go to File > Save Selected Items, and save the report as BSOD.txt.Open BSOD.txt in Notepad, copy all content, and paste it into your next reply.Compliments of Broni

15 more replies
Answer Match 39.06%

when i try to backup my dvds or play some of my computer games my computer will suddelny turn off and it will make a weird beeping noise that repeats unitl i unplug it from the outlet.

A:Computer Shuts Down

What OS (Win XP/2000, etc) are you using? What type of anti-virus are you using and when was the last time you ran a scan? Have you performed any anti-spyware scans?If not, start here:If your running Win XP/2000, download and scan with Ewido Anti-Spyware v4.0Print out the Ewido Install and Scan Instructions. Download and scan with Ad-Aware SE Personal 1.06. Setup & Configure as shown here.Download and scan with Spybot S&D 1.4. Setup & Configure as shown here.[DO NOT choose the option to install TeaTimer]Note: If you encounter any error messages while downloading the updates, manually download them from here.Download and scan with MS Malicious Software Removal Tool.If not viral related, it could be an overheating problem caused by a failed processor fan, bad ram, a failing power supply, etc. Beeping noises after startup could be an indication of high temperatures. When was the last time you cleaned the inside of your computer? Make sure the fans are working and the heat sink on the processor is not blocked with dust or debris. Remove the CPU's cooling unit, remove any dust with a can of compressed air. You can also remove the cards, RAM modules, clean and reseat them.When a computer is first turned on, or rebooted, its BIOS performs a power-on self test (POST) to test the system's hardware, checking to make sure that all of the system's hardware components are working properly and that it meets the necessary system requirements before booting up. If BI... Read more

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Answer Match 39.06%

My computer recently has been behaving very badly.

I will push the button to turn it on and it turns on for about 6 seconds and then shuts itself down.
The light remains on for the case and the PSU but the PSU ceases to operate and all the fans shut down.

Apparently the computer knows how long I'm holding the power button because pushing it for the usual amount of time (roughly 5 seconds) turns it off.

I at first thought the CPU fan was failing so I replaced the fan/heatsink but the new fan still revved and the computer still shuts off after about 6 seconds. It should be on the CPU very securely and proper paste is applied.

At first nothing appeared on the screen when turning on the computer (nothing appears at all for the duration of it being on). However, recently I rebuilt the computer to stock Pavilion a320n (although the new Heatsink/Fan are still in place) and the computer manages to put an image on the screen, it is the blue booting page with the HP logo and the keys to enter setup. The CPU fan does not rev anymore. The boot page only stays on the screen shortly, as I said before the whole process lasts around 6 seconds. The stock configuration uses the original power supply, and the added graphics card and RAM are not in there.

What could be the problem??
I know longer think it is a video card failure because now that I'm using the onboard video which was stock it still gives the same problem - though I do see stuff show up on screen now, it still shut... Read more

A:Computer Shuts Itself Down (2)

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Answer Match 39.06%

Hello everybody,

For 20 days I've bin having the same problem with my PC. He shuts down by him self and it says OVERDYMPHING MEMORY....and blue marks appear ....... I don't have any memory problems on my PC non of my disk spaces are full.....PLEASE HELP......WHAT CAN I DO?

A:Computer shuts down by itself ?!

Hello Aleksa,

I do not know what that is, someone else may have to shoot in here if they do, but I can troubleshoot some things with you for right now.

What antivirus software do you have? You might download and install malwarebytes with whatever it is that you have, as it can provide further help in identifying and removing malware.

Let me know what antivirus software you have as soon as you finish updating malwarebytes and performing a full scan.

Also, please fill out your system specs (this tool may help you out a great deal). This way I can offer some more suggestions based on what hardware you have.

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Answer Match 39.06%

need help urgent, my computer has been shutting down by itself since about 2 weeks ago and its troubling me with my studies... sometimes it shuts down in only 5 minutes since the startup, giving me a very big headache... heres the logLogfile of Trend Micro HijackThis v2.0.2Scan saved at 5:36:48 PM, on 23/10/2008Platform: Windows Vista (WinNT 6.00.1904)MSIE: Internet Explorer v7.00 (7.00.6000.16757)Boot mode: NormalRunning processes:C:\Windows\system32\Dwm.exeC:\Windows\system32\taskeng.exeC:\Windows\Explorer.EXEC:\Windows\RtHDVCpl.exeC:\Acer\Empowering Technology\SysMonitor.exeC:\Acer\Empowering Technology\eDataSecurity\eDSLoader.exeC:\Program Files\Common Files\Intel\IntelDH\NMS\Support\IntelHCTAgent.exeC:\Windows\System32\igfxtray.exeC:\Windows\System32\hkcmd.exeC:\Windows\System32\igfxpers.exeC:\Program Files\Common Files\InstallShield\UpdateService\issch.exeC:\Program Files\Adobe\Photoshop Album Starter Edition\3.2\Apps\apdproxy.exeC:\Program Files\Java\jre1.6.0_07\bin\jusched.exeC:\Windows\system32\igfxsrvc.exeC:\Program Files\iTunes\iTunesHelper.exeC:\Program Files\Windows Sidebar\sidebar.exeC:\Program Files\Windows Live\Messenger\msnmsgr.exeC:\Program Files&#... Read more

A:computer which shuts down by itself

Hello. I am PropagandaPanda (Panda or PP for short), and I will be helping you with your log.I apologize for the delay in response. We get overwhelmed with logs at times, but we are trying our best to keep up. If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following so I can have a look at the current condition of your machine.You may want to keep the link to this topic in your favourites. Alternatively, you can click the button at the top bar of this topic and Track this Topic, where you can choose email notifications. The topics you are tracking are shown here.Please take note of some guidelines for this fix:Refrain from making any changes to your computer including installing/uninstall programs, deleting files, modifying the registry, and running scanners or tools. Doing so could cause changes to the directions I have to give you and prolong the time required. Further more, you should not be taking any advice relating to this computer from any other source throughout the course of this fix.If you do not understand any step(s) provided, please do not hesitate to ask before continuing. I would much rather clarify instructions or explain them differently than have something important broken.Even if things appear to be better, it might not mean we are finished. Please continue to follow my instructions and reply back until I give you the "all clean". We do not want to clean you part... Read more

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Answer Match 39.06%


I got my repaired computer back from the shop with a new Intel Desktop board DQ965GF w. Core2 Duo CPU and 4GB DRAM, plus an nVidia GeForce 9600 video board w. 1GB.

XP PRO Service Pack 3 was installed w. Norton Internet Security and Norton Ghost, plus one reformatted Western Digital drive and one blank reformatted WD drive.

I cloned drive C:\ to the blank drive and rebooted. This seemed to confuse the computer, which had trouble completing boot-up. I disconnected the second drive and proceeded for several weeks, creating Ghost Restore Points every few days, but the PC had trouble completing boot-up, often failing to Blue Screen.

Eventually I went to the Restore Point right after I removed the second drive, but still had trouble booting. During the process, I added four external USB drives and Adobe Lightroom 2.0 and Photoshop CS3.

Several days ago, the boot-up trouble went away, but the computer began turning off from 10 minutes to an hour after being turned on.

Otherwise, everything seems fine.

I will attach a HiJackThis log but first I want to get this message sent before the system shuts off again ...

A:Computer Shuts Off

Here's the HiJackThis log file...

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Answer Match 39.06%

I don't know if this is a virus, but my computer shuts down. It started about a week ago. I had been leaving the computer on and the power switch was orange. I could not shut it off. I had to disconnect the power and wait a few minutes and then it started up. Trend Micro loaded and said that it reverted to a previous virus scanning pattern. Since then the computer has shut down several times, including 3 times today. Each time I had to disconnect the power, wait, then start it up. The last time it was only on 10 minutes. Prior to 8/1/08 this had never happened before. The operating system is Windows XP. I recently loaded Service Pack 3 which said it ran successfully. I have Trend Micro Internet Security and I also run Super Antispyware. Any ideas? Computer, Virus or Service Pack 3.

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Answer Match 39.06%

I use Windows XP Professional SP3 . My default browser is IE,and email is OE. I have started having some problems today. Twice my computer has just shut itself down and immediately rebooted itself while I was surfing the internet. In additon, both OE and IE have been crashing a lot more often today. I am not getting any BSODs. Scanning with AVG reveals no infections.
One thing I noticed was that both times the computer shut down and rebooted, I was running Rhapsody. And Rhapsody is behaving a little strangely too. Normally when I click the desktop Icon for it, it takes me to the site,already logged on. Today it is showing me as not logged on,so I have to log on.
Do you think Rhapsody has somehow gotten corrupted and is doing something to cause my computer to crash? Or what else could it be? Thanks in advance for any help you can give me. I will check back later. PS, as I was typing this just now,IE tried to crash,but somehow recovered so I didnt lose this post.

A:Computer shuts itself off

Sounds like more of a power or power supply problem

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Answer Match 39.06%

My computer will shutdown like it is overheating. It does has done this during certain virus scans even in safe mode. it will also shut down when i watch hulu and when i play league of legends (about five to twenty minutes before it shuts down).

Tech Support Guy System Info Utility version
OS Version: Microsoft Windows 7 Home Premium , Service Pack 1, 64 bit
Processor: Intel(R) Core(TM) i5 CPU M 520 @ 2.40GHz, Intel64 Family 6 Model 37 Stepping 2
Processor Count: 4
RAM: 3892 Mb
Graphics Card: Intel(R) Graphics Media Accelerator HD, 1722 Mb
Hard Drives: C: Total - 461899 MB, Free - 390045 MB;
Motherboard: Dell Inc., 0G939P, A06, .694M9M1.CN486430644550.
Antivirus: None

I believe i should have sophos
I did a hijack this scan.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 6:27:18 PM, on 5/1/2011
Platform: Unknown Windows (WinNT 6.01.3505 SP1)
MSIE: Internet Explorer v9.00 (9.00.8112.16421)
Boot mode: Normal

Running processes:
C:\Program Files (x86)\Dell DataSafe Local Backup\Components\DSUpdate\DSUpd.exe
C:\Program Files (x86)\Dell DataSafe Local Backup\COMPONENTS\SCHEDULER\STSERVICE.EXE
C:\Program Files (x86)\Dell DataSafe Local Backup\Toaster.exe
C:\Program Files (x86)\STMicroelectronics\Accelerometer\FF_Protection.exe
C:\Program Files (x86)\Dell DataSafe Online\DataSafeOnline.exe
C:\Program Files (x86)\Dell Webcam\Dell Webcam Central\WebcamDell2.exe
C:\Program Files (x86)\Roxio\Roxio Burn\RoxioBurnLauncher.exe
C:\Program Files (x86)\Dell Support Cente... Read more

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Answer Match 39.06%

I have a
Toshiba Satellite A205-S7464 System Unit
Model PSAF3U-07300V
Serial number 97098275Q
Running on Vista Home Premium
32 Bit Operating System
2038 MB Memory
Processor: Intel ® Core ™ Duo CPU T5250 @1.50GHz (1.50GHz)
A few days ago I asked for help with my computer, (Internet froze my whole computer.) Well, I fixed that by doing a factory restore, with the original disk that came with the computer.
But now, I’m having another problem.
The computer keeps shutting off by itself. When I turn it on, It says that Windows did not shut down properly.
Anyone know why this is happening.

A:Computer shuts down on it's own.

I screwed up bad on topic title. I meant, Computer shuts down on it's own.I tried to fix it. But editing won't let me edit title.

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Answer Match 39.06%

i am currently working on a computer that when it is on for more than like 15 or 20 min it just shuts off no warning. it is a windows xp compaq 4400US itz kinda old but it needs to be fixed. i figured that it was a heat problem like the cpu was over heating.l so i put a couple of fans in there one in the back which blows warm air out and on in the front whick blows cool air in. i put a Antec Cyclone Blower Fan in a pci slot, a Antec Blue LED 80mm Fan in the rear blowing warm air out and a Antec 80mm TriCool DBB Fan in the front blowing cool air in. they all Cool at 34 CFM or so so if anybody could just give me some ideas that would be great thanks scott

A:Computer Just Shuts Down

Thread closed double post please only ask your question once, your thread in hardware motherboard and bios is still open

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Answer Match 39.06%

Similar problem to Donatbollonk.
Got slower over about 4-5 weeks then began shutting down.
Now sometimes stays on for an hour or so or even a couple of minutes, sometimes restarting, sometimes before windows has loaded.
When doing this the "calculator" view comes up and the mutye is removed from the sound.
Have tried both restores on recovery disc also recovery with format - still the same.
Spent whole day on phone to microsoft - they thought it was SP2 playing up so uninstalled and reinstalled. still the same.
any help would be greatly appreciated.
This my 4th attempt.

A:computer shuts down

Since you've already done a repair and formatted, try a clean install. If the problem persists, it may be because your CPU is overheating. Ensure that all your fans are spinning and inside the case is free of dust.

If all is well under the hood, you may have a power supply that is failing. Unfortunately the best way to test for this is to have it replaced.

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Answer Match 39.06%

My computer shuts down while I'm browsing the net and my monitor will go black. I have to press the power button to turn my computer off and when I power it back on it says windows failed to start. I have to power off and power it back on for several times until it works and this is the report I got.

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.
Locale ID: 1033

Additional information about the problem:
BCCode: 116
BCP1: FFFFFA800866C010
BCP2: FFFFF880048F88C8
BCP3: 0000000000000000
BCP4: 0000000000000002
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

Files that help describe the problem:

Read our privacy statement online:

If the online privacy statement is not available, please read our privacy statement offline:

A:Computer Shuts Down

This thread is a duplicate

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Answer Match 39.06%

I have a P3-733 on an ASUS CUV4X board running XP and the problem is this:

It started a while ago when, after i put the computer on sleep or standby, it wouldn't come back on. This happened probably over a few weeks. Now, it spontaneously turns off, either after working for a while or even when starting up. It doesn't completely turn off though - the power light flashes as if the computer had been put on standby, but, of course, i can't revive it.

Thanks for any suggestions on what the problem could be and how to fix it

A:computer shuts off

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Answer Match 39.06%

Hello, this is my 1st time here, My toshiba (2 yrs old) on windows 7 decides to shut off,, it takes about 20 minutes for it to restart , checking and restoring it says. also on restart several Toshiba notices appear, saying cant find this or that,. I know that is not the problem, I suspect it is high CPU usage, as Norton says so .
What can I do please, this might only happen every 2 or 3 days, and often twice a day.
Could it be heat related as sometimes the pc feels warm underneath?
Thanks, I,m getting desperate.

A:computer shuts off

Hi and welcome to TSF.

First of all, there is a diffrence between warm and hot. a computer can still work propperly even if it's "Warm".

Second, Try starting your computer in save mode. You do this by starting up your computer and pressing F8. In this you can select Save mode with networking.

See if this problem still occurs.

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Answer Match 39.06%

Hi, hope someone can help. I have a problem that's been going on for sometime,. When I use my MS Word and go to save my document the computer shuts down as though there was a power failure ( it doesn't happen every time, just enough to be frustrating-& loss of my work). I click on 'save' It shuts down & in a blink it boots right back up on its own without a problem. When I shut the computer off manually after one of these incidences and turn it back on it shows a message that the computer "had recovered from a serious error". Now the shut down was only happening during my attempt to save in ms word, but now it has happened while attempting to save in notepad. Same thing, click on save and down she goes and boots right back up on its own????? I have reformated my system, reinstalled XP and it still happens. Any thoughts on what might be going on?

I am using a Dell Dimension 4550, OS XP

A:computer shuts off

random shut downs are usually down to hardware issue's

try some of the suggestions from this post

hope it helps


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Answer Match 39.06%

Hey guys/girls. when I say "shutdown", i dont mean its as if the powerchord was yanked from the wall. its as if i went to the start menu and clicked the shutdown button myself. the windows start closing one by one, then it proceeds to the windows Shutdown screen, going through the whole "formal" process.

comp info:
Dell Inspiron 530 Desktop
Processor Intel Pentium III Xeon processor
Processor Speed 2.43 GHz
Memory (RAM) 4096 MB
Operating System Microsoft Windows XP Home Edition
Operating System Version 5.1.2600

im almost positive its not from overheating. i have checked the CPU temp using a sensor program and it says all temps are fine and are far from their limits. but i opened up the comp and cleaned off all the dust and link from all the fans and such anyway. the room temp is cool, no sun reaches the CPU.

i dont think its from power supply failure because the computer goes through the whole shutdown process. if figure if the powersupply was failing everything would just instantly shut down. if im quick enough and can get "shutdown -a" into Run, i can sometimes avert shutdown.

my computer wont let me restore to any previous dates, they all say something along the lines of "there have been no changes". i was trying something and accidentally erased all my restore points since then, not that they were of any use anyway.

ive run virus, spyware, malware, adware, etc. scan, nothing outstanding came up. the shutdowns still happen... Read more

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Answer Match 39.06%

Every time I run AVG, it gets stuck on a certain file while scanning and after an hour my computer restarts itself. Any help on how to fix this?

A:Computer Shuts Down

Probably a virus file fighting back.

Please download HijackThis - this program will help us determine if there are any spyware/malware on your computer. Create a folder at C:\HJT and move HijackThis.exe there. Run a scan and save the log file. Get HijackThis Analyzer and save it to the same folder as the hijackthis.log file. Run HijackThis Analyzer and type in y if you agree. Open up the result.txt file created. Copy the whole result.txt log and post it in the forum. Do not fix anything in HijackThis since they may be harmless.

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Answer Match 39.06%

Hi, I'm having a problem when I'm on my computer programming or playing a game, my system just shuts down by its self , and when I have closed all windows, its fine all day. Like I will be playing a online game and if anything is open it works for like 5 minutes then it just goes off, no sounds or any beeps, just goes off, I have just got a video card its a GT740 and I just got more ram witch I got at the same time and I installed it so now I have a better video card and 16gb of ram, would the video card not be setup right or do you guys think its bad ram, This just started when I got the video card and the ram about a week then it started this, please help I don't know what to do about this, I'm running windows 10 64bit sorry I fogot to say that the cpu is 3.50GHz Thank you

A:Need help computer shuts down By itself

Please help, It just happen aging and I was using visual studio 2013 this time.

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Answer Match 39.06%

Lately, my computer is kinda of laggy and sometimes it shut itself down w/i 60 seconds. It said something about lsass.exe. I did a little research, some say it's important for the windows. Some say i have to delete it. So, i'm not sure what to do. Here's my log.

Logfile of HijackThis v1.99.1
Scan saved at 9:59:43 PM, on 9/4/2006
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\Program Files\\VSO\mcvsshld.exe
C:\Program Files\\VSO\oasclnt.exe
C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\DAEMON Tools\daemon.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Creative\SBAudigy4\DVDAudio\CTDVDDET.EXE
C:\Program Files\Creative\SBAudigy4\Surround Mixer\CTSysVol.exe
C:\Program Files\Creative\Shared Files\Module Loader\DLLML.exe
C:\Program Files\Creative\Shared Files\Module Loader\DLLML.exe
C:\Program Files\Creative\MediaSource\Detector\CTDetect.ex... Read more

A:Computer Shuts Itself Down W/i 60 Sec

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Answer Match 39.06%

Last week I added a second external hd. Seagate 500G
This morning the computer was off. I had left it running. Since restarting it the computer shuts down during the boot process or within 10 - 30 minutes of starting. Its not hot, I've checked the tempurature. I'm very good about virus and other protections.

I've searched the forums and from what I read it sounds like its the psu or mobo.
Mine PSU is an Enermax EG475p-sfma24p.
How would I test the psu? This one is still under warranty. I don't have a second computer and I am not too smart with electricity but I can follow instructions.
Operating System System Model
Windows XP Professional
Processor a Main Circuit Board
2.20 gigahertz AMD Athlon 64
Drives Memory Modules c,d
301.45 Gigabytes Usable Hard Drive Capacity
295.65 Gigabytes Hard Drive Free Space

Plextor dvd burner .

Generic STORAGE DEVICE USB Device [Hard drive] -- drive 2
Maxtor 6L300R0 [Hard drive] (300.09 GB) -- drive 0, s/n L60MWRGH, rev BAH41G10, SMART Status: Healthy
WDC WD800BB-00DKA0 [Hard drive] (80.03 GB) -- drive 1, s/n WD-WMAHL1040666, rev 77.07W77, SMART Status: Healthy

Primary IDE Channel [Controller] (3x)
Secondary IDE Channel [Controller] (3x)
Standard Dual Channel PCI IDE Controller (3x)

Bus Adapters
Standard Enhanced PCI to USB Host Controller
Standard OpenHCD USB Host Controller

NVIDIA GeForce 6600 (Microsoft Corporation) [Display adapter]
Pr... Read more

A:Computer shuts down

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