Tech Problem Aggregator

TPM 2.0 on Elitebook Folio 1020 G1

Q: TPM 2.0 on Elitebook Folio 1020 G1

Hi I got a brand new Elitebook Folio 1020 G1 - I would like to use the TPM 2.0 that it is advertised with. According to the specification it has an Intel Firmware TPM 2.0. But I don't seem to be able to enable it. The BIOS only gives me an option to enable/disable a TPM, but it seems to only be the hardware Infineon TPM 1.2. Can anyone let me know how I can enable the TPM 2.0 on the Elitebook?

A: TPM 2.0 on Elitebook Folio 1020 G1

Firmware TPM is version 2.0. Hardware TPM is v1.2, which is a subset of the TPM 2.0 specification version v0.89as implemented by Intel Platform Trust Technology (PTT).For more information on HP security solutions refer to: http://www.hp.com/go/clientsecurity.




-------------------------------I'm a Chinese with poor english-------------------------------548851818

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Answer Match 80.1%

Dear community, I recently bought a brand new HP EliteBook Folio 1020 because it's officially given as supported by Ubuntu OS. So after installing this system, I discovered that the Alps Forcepad is not fully supported by Linux. Basically, the mouse and click is working, but MultiTouch features are not working at all. I mean that my old EliteBook 8460p supported the two finger scrolling perfectly with the Synqptics drivers, but unfortunately, this is not the case for this new computer. After some research, the problem comes from the psmouse module, the touchpad is detected as a generic PS2 mouse. some Google research give me some third party project to give better support for Alps device like https://github.com/he1per/psmouse-dkms-alpsv7, and while the modules seems to be compiled corrected and then finally detected as a Alps device, the multitouch feature still not working. Is there any patch for psmouse that can be provided in order to support the muti touch feature, at last the two fingers scrolling, this is the minimum for having a decent usage of the applications. Thank for your help and best regards Obitwo.

A:MultiTouch issue with Ubuntu and EliteBook Folio 1020

That git project you're trying to build is for an old Linux Kernel (3.13). Firstly it will not build with any recent kernels becuase the source functions/logic have changed too much.In Linux 3.18 support for Forcepad was added in the drivers/input/mouse/synaptics.c file. But this supports the HP 1040 Forcepad. The HP 1020 uses another (perhaps newer) model of Forcepad. I too am desperately looking for a solution..

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Answer Match 79.2%

Hello, on the German HP website, it's possible to order the new Folio 1020 with Skylake processor.  My question: I'm currently in Germany so I am thinking of ordering it, but I would like to know if HP will provide additional models: Currently, only these models are on offer:- 4k touch with 6y75- FHD antiglare with 6y54 I.e, there is NO 4k antiglare, and there is also NO antiglare with 6y75. I prefer 6y75 with antiglare, and if possible 4k antiglare.  I would like to know if HP plan to release a 4k antiglare version, and also if there will be 6y75 models with antiglare (be it FHD or 4k). Should you not know of any such plans, I would like to ask you to forward to the developers of this model that there surely is a demand for m7 antiglare models, and presumably also a 4k version. Thank you!   

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Answer Match 81.06%

Is there anywhere to get a recovery image of the originally installed Ubuntu?  I did a fresh install of 16.04, and the touchpad no longer works correctly, and I installed the "normal" 14.04 and it doesn't work there either, so I'm guessing this had some addon drivers that aren't part of the normal Ubuntu.  The download section for the 1020 G1 doesn't even LIST Ubuntu as an OS option. Alternately, assuming the addons were in a ppa, if there was somewhere I could download those drivers alone for 14.04?

A:Any way to get Folio 1020 G1 Ubuntu recovery image?

@TLMiller? I did find a datasheet that does indicate the Ubuntu Operating System. A datasheet is not a contract, nor does it indicate how the product is ultimately sold. Nonetheless, if you purchased the product from HP, then HP may be able to help you restore what you had on the computer when you received it. You need to contact HP Business Support and talk to an HP representative. Excerpted:Datasheet | HP EliteBook Folio 1020 G1 Notebook PC HP EliteBook Folio 1020 G1 Notebook PC Specifications TableAvailable Operating SystemWindows 10 Pro 641Windows 10 Home 641Windows 8.1 Pro 641Windows 8.1 641Windows 7 Professional 64 (available through downgrade rights from Windows 10 Pro)2Windows 7 Professional 32 (available through downgrade rights from Windows 10 Pro)2Windows 7 Professional 64 (available through downgrade rights form Windows 8.1 Pro)24Windows 7 Professional 32 (available through downgrade rights form Windows 8.1 Pro)24Windows 7 Professional 641Windows 7 Professional 321FreeDOS 2.0Ubuntu Linux 3 Technical Specifications Footnotes:3 Not available with touch  Assuming the notebook is still covered under warranty: Open HP Customer Support - Laptops >Enter your precise Model / Product name in the space provided and Click Search iconORSelect 1 > Narrow your Selection >> Click on the icon for your notebook type / seriesWhen your computer?s page opens > Click last tab (on the right): Get Help from HP >&nbs... Read more

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Answer Match 74.34%

hello Support. I wanted to buy an PCIE SSD for my laptop .i removed the back cover and i checked i have an M.2 key MDoes my model have  an M.2 SSD that  support SATA or PCIe?

A:M.2 SSD Elitebook Folio 9480m! Help please!!!

Hi, M.2 key M has interfaces PCIe ×4, SATA and SMBus which supports SATA or PCIe. Regards.

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Answer Match 73.5%

Hi Just bough this laptop plus a Samsung v-nand ssd 950 Pro M.2 (nvm express) 512GB to put in it. But the laptop does not seem to see the new SSD. Is there anything I need to change in the bios to make it visable or is it not compatible?  I was advised that it was as these laptops are very flexible.

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Answer Match 73.5%

Is it possible to upgrade the RAM and the SSD in HP EliteBook Folio 1040 G1 (G7U14AV)?If yes, could you please advise on compatible RAM and SSD modules that may be used for that purpose.Thank you very much in advance for your time and attention!

A:HP EliteBook Folio 1040 G1 - RAM and SSD upgrade

Hi Detelin Elitebook Folio 1040 G1 ships with 4 GB soldered down memory and one memory slotmemory can be upgraded to 8 GBBelow is the memory specDR3L SDRAM (1600 MHz, 1.3v) Below SSD  drives are supported Solid State DriveSATA 6 Gb/s 128 GB* Solid StateSATA 6 Gb/s 180 GB* Solid StateSATA 6 Gb/s 180 GB* SED Solid StateSATA 6 Gb/s 256 GB* Solid StateSATA 6 Gb/s 256 GB* SED Solid State RegardsHappy2help




I am HP Employee

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Answer Match 73.5%

I just recently purchased a Samsung 500GB SSD and I want to add this drive to my existing storage on my HP EliteBook Folio 9470m. The laptop currently has 256GB of SSD stock on it and I'd like to add an additional 500GB. I see that there is a connection that I'm missing. Anyone have the exact part that would service this connection?  Or try this link if pics don't show up  Pictures of what I'm referring to on my notebook  Thank you all!!  

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Answer Match 73.5%

What's the Max SSD I can upgrade go on HP Elitebook folio 9470m . i7 -3667u, 8gb ram ?

A:Max ssd upgrade for HP Elitebook folio 9470m ?

256Gb is the tested capacity.I would expect it to work with greater capacity though.here are the quickspecs:http://www8.hp.com/h20195/v2/GetPDF.aspx/c04111459.pdf 

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Answer Match 73.5%

How do you get WiDi working on this thing. I have 2 identical 9480m on my desk.   One still has factory load (Windows 7  Pro x64) on it and the WiDi works flawlessley. One has my base Windows 7 Enterprise x64 image on it.  Initially using the HP Driver Pack (v1.02A), I have upgrade both the Wireless to lateset Intel Wireless (v17.10) and and Video to the current HP Intel Driver for the model (10.18.10.3958 A) I run the WiDi installation software (4.2.29.0) and it continually tells me the hardware is not supported.  WHAT ELSE DO I NEED???? 

A:EliteBook Folio 9480m and WiDi

1) Make sure that your wireless is turned on.2) Do a search on your system from Intel Widi.3) Open the software and search for Widi enabled devices.4) Connect..

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Answer Match 73.5%

I have a HP Dock Connector to Ethernet and VGA Adapter (http://store.hp.com/UKStore/Merch/Product.aspx?id=G7U78AA&opt=&sel=ACC)  that I use to connect my laptop to an external monitor (HP ProDisply P221) and the wired network. I now want to connect a second monitor (another ProDisplay P221) to my laptop. What are my options? I don't want to buy a full docking station. I read somewhere that a VGA splitter cable would not be useful as it simply duplicates the same display as one sees on the first monitor. I have an HDMI port available on my laptop. Can I use this port with an HDMI to VGA cable and connect the HDMI-to-VGA output to the second monitor? Will this give me a continuous (and NOT a duplicate display)?Thank you for your help.

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Answer Match 72.66%

My mousepad on my HP Elitebook Folio 1040 has stopped working. An external mouse works fine. System indicates that my mouse drives are working fine. Suggestions?

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Answer Match 72.66%

Is it possible to install an IPS 1920x1080 display into HP EliteBook Folio 1040 G1 (G7U14AV)? If yes, could you please advise on compatible screens that may be used for that purpose?   Thank you!

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Answer Match 72.66%

Hi, Appreciate if you can propose workable WWAN Card module that can operate and have the 4G/LTE functional in Malaysia. I'm using the HP EliteBook Folio 9470m with Windows 10 Professional (64-bit) installed on-board. I hv surf through and the only recommended WWAN Card is HP hs2350 HSPA+ Mobile Broadband Module which limited to 3G coverage. Is HP lt2522 LTE/EV-DO Mobile Broadband Module- U.S. only* (no Win 8 support), workable in Malaysia i.e,  Kuala Lumpur?  Rgds,Firdaus

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Answer Match 72.66%

I am looking for a device to be able to connect my Elitebook with two monitors 1) external HP monitor (ProDisplay P221) and 2) HP Compaq LA2405x. I notice the Elitebook does not have a port for connecting external ethernet cable as well. What would be my best option to 1) connect with two monitors 2) LAN and 3) keyboard, mouse, usb sticks etc?I found the HP dock  connector suitable but appears very basic (connects only vga and ethernet). Docking stations such as this and this appear to do the job but I could not find Folio 1040 G3 in the list of compatiable products. Would you be able to point me to the correct product that is compatiable with Folio 1040 G3? Thanks in advance.

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Answer Match 72.66%

Hi, after updating my HP Elitebook Folio 9470m to Windows 10 Pro 64, I am no longer able to shot down the PC.Every time I am trying to do a shot down, the windows screen turns into black for a few seconds and than reappears.I already did install the BIOS update version F.62 REV: A PASS: 1, as someone on the net said a BIOS update would help.Unfortunately this was not a solution. Thanks for your help

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Answer Match 72.66%

As said in the title I  bought a new EliteBook Folio G1 and it can be chargeed onlyt hrough one port. If I connect power adaptor to one port it cahrges and there's no reaction if I connect it to another port. Is it an expected behaviour or do I need to do something? I have no other usb-c adapters to test if other port is responsive to anything.

A:EliteBook Folio G1 can be chargeed onlythrough one port

Hi, It has only 1 charging port isn't it ? Regards.

1 more replies
Answer Match 72.66%

Hi,

I have a 2 month old HP EliteBook Folio 9470m laptop. The mouse pad used to work, but it no longer does. I went into Control Panel, Mouse, and Device Settings and everything is enabled correctly. Any help is greatly appreciated.

Thanks

A:Mouse pad on HP EliteBook Folio 9470 not working

I apologize, I meant Touch Pad, not Mouse Pad

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Answer Match 72.66%

Help, I restored to factory default and windows is now gone.  How to i get it to reload windows using a usb?  i cant figure it out.  

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Answer Match 72.66%

Hi Team, I need Need SC.BIN file for HP EliteBook Folio 9470m Ultrabook. My Product Number is: D4R81UC#ACJ Kindly help me. Thanks,Abhiram

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Answer Match 72.66%

hi,i have folio 1040 G2 ( f6r39av ) and i want to know do i have nfc & sim card in my model or its dummy slot  best regards.

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Answer Match 72.24%

Hi! I recently bought a new laptop, i'm very happy with it and it works fine! Although, now i need to access the BIOS Password, something that the previously owner dont recall setting ( A School ) Does anyone know any way to reset/recover the BIOS password to this model, without buying a new motherboard/BIOS Chip or ''Contact HP Support, because they probably need a proof that it's not stolen?I didnt get any receipt from the School that they've bought it, Anyone got any ideas?

A:HP EliteBook Folio 1040 G1 BIOS PASSWORD FORGOTTEN

Hello @OskarB98? Welcome to the HP Support forum. I am afraid that there is no other options other than HP Support for business. Most business class notebooks (including yours Elitebook and Probook) have better security. You will have to contact HP Support for assistance on removing the password. Here is how >> http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html>> http://www8.hp.com/us/en/contact-hp/business-support.html HP Business support should be able to send you a customised SMC.bin file and instructions which you can use  to reset the password. I am sure they do not need any kind of proof - just be somewhat pushy. In order to generate this BIN file they will need your serial number, product number, UUID, etc... found in the startup menu (F1) .  Hope this helps. Let me know if you face any issues.

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Answer Match 72.24%

Hello, the EliteBook Folio G1 (2016) allows the choice between MS Precision and GlidePoint. The problem described below occurs on both driver versions. (Please also note that I have configured *all* settings (on all 3 locations where mouse settings can be configured), and I did so in a way that rules out that the problem is a result of misconfiguration. Bios, Windows and Touchpad drivers are up-to-date.) Problem: When I try to move the cursor just a little bit (which is a very frequent action in everyday computer usage in general (e.g. cursor positiong, checkboxes), and with certain applications (imaging) in particular), there is no response until I have moved my finger over the touchoad a few millimeters (!). This is very annoyng -- it is impossible to do precise operations. In particular, no such issues exist on my other notebooks. I guess it's some kind of protection so no movements are done when accidental touching the touchpad. However, unlike the "prevent-movement after typing"- option, there is no user-visible setting that would allow the user to disable this annoyance. I am actually considering sending the computer back. It is ironic because this is anything but "Precision". (All the other features and behavior of the touchpad are quite good, btw).  Request: Please forward this problem to your developlemt/software team so they can check whether this can be changed, and then please provide new drivers/etc. They should check wheth... Read more

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Answer Match 72.24%

Gurus, Will someone help me in getting the Bios Administrator Password for my HP EliteBook Folio 9740 with SN: CNU313CK1B Appreciate your help Regards,TR 

A:Bios Administrator Password for HP EliteBook Folio 9470m

Hello Tejas, We would need the screenshot of F1 screen. To generate smc.bin file. best is contact HP chat support or phone support and send the f1 screenshot, they will generate in 10mins and provide it to u.




Regards;SmileyI am an HP employeePlease click the White Kudos star to say thanks for helping.Please mark Accept As Solution if my help has solved your problem.

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Answer Match 72.24%

Hello Everyone, We have a Folio 1040 G1 running Windows 7 (64-Bit) and the mouse pad has stopped working in windows. If I boot into the BIOS then the mouse pad works there. So I've uninstalled and re-installed the Synaptics software/drivers (sp75235.exe)   and still no luck. Does the synaptics rely on other Windows 7 components that I may have to repair/reinstall? Thanks in advance.

A:EliteBook Folio 1040 G1 - Mouse Pad not working in Windows 7...

Although if could be a h/w issue, you mention the touchpad works within the BIOS to point around the menus. I would encourage you to run HP SDM (www.hp.com/go/sdm) and update all hardware drivers and BIOS (BIOS needs to be done by itself). That should help with your issue.  Do not install any other software suggested by SDM unless you know you use that particular tool

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Answer Match 72.24%

Hello!Function keys fn+F4 (display scrren 1 or 2/ both screens...)/F5/F6 (light) doesn't work. However fn+F1/F3/F8/F9 (sleep and sound) work.Rewrited Chipset and Input devices drivers. Doesn't work anyway. Please help.

A:Function Keys Fn+F4/F5/F6 EliteBook Folio 1040 G3 doesn't wo...

Fixed

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Answer Match 72.24%

I have always had trouble getting this laptop to recognize what I plug into the USB ports, but usually could get it pick up what I plug in if I tried the different ports several times. At the moment, I'm trying to get the computer to recognize a GoPro 4 Silver when I plug it in. I can get the device to charge, but the computer doesn't seem to recognize it. I troubleshooted on the GoPro side, and all is in order there. I updated the BIOS last week, and today updated everything that said "USB" in the list of driver updates.  Running out of ideas - please help! Thanks so much!-Ann  

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Answer Match 72.24%

I have always had trouble getting this laptop to recognize what I plug into the USB ports, but usually could get it pick up what I plug in if I tried the different ports several times. At the moment, I'm trying to get the computer to recognize a GoPro 4 Silver when I plug it in. I can get the device to charge, but the computer doesn't seem to recognize it. I troubleshooted on the GoPro side, and all is in order there. I updated the BIOS last week, and today updated everything that said "USB" in the list of driver updates.  Running out of ideas - please help! Thanks so much!-Ann  

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Answer Match 51.66%

Thank you for assisting here. I've had the Nokia Lumia 1020 US Version for many years now, it works even with a cracked screen but I love the features so much so I purchased another Nokia Lumia 1020 (exact specs). Since ATT no longer carries the phone they cannot assist in the transfer.
How do I (besides backing up on the SIM card) transfer all data (texts, contacts, photos) to my new Nokia 1020. Seems like it would be easy I've tried many basics and followed the transfer data apps but nothing seems to be working. Help please. thanks :)

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Answer Match 42%

Hi folks, am looking for a free i Folio 13" so I can breathe some life into my trusty old beloved ultrabok. If someone has an old i Folio gathering dust on the shelf and would like to donate for parts, I will be a greatful recipient.Thanks, Janet 

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Answer Match 42%

My oe of customer has A PC Celeron 1.7 GHz, with Windows 98 OS, we installed a new HP Lasejet 1010 (USB Interface). Printer is installed but the problem is when we give the command to print (from any softwares or test page), it print but if we give second print command it won't work, because the first print command is not clear up from the spool. Any troubleshooting??
 

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Answer Match 42%

Hi, I keep getting the following error message and I don't know how to correct it:

Microsoft Product: .NET Framework; Version: 2.0.50727.3053; Event ID: 1020; Event Source: ASP.NET 2.0.50727.0; File Name: aspnet_rc.dll;

It also says:Updates to the IIS metabase were aborted because IIS is either not installed or is disabled on this machine. To configure ASP.NET to run in IIS, please install or enable IIS and re-register ASP.NET using aspnet_regiis.exe /i.

Can anyone tell me how to do this? I am using WindowsXPSP3. Microsoft keep trying to download updates and I keep getting this message. What do I do to correct it?
Thank you
 

A:Event ID:1020

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Answer Match 42%

I just recently purchased the HP DV7 1020US laptop from newegg for 1349.99 + 19.32 shipping (and 50$ MIR).

But today i got on saw the HP DV7 1170US for 1199.99 + 18.60 Shipping (no MIR at all) .

Not including the MIR; what did i get for my extra ~150$?

From what i can tell its only the CPU:
DV7 1020US has P7350 - 1066MHz FSB w/ 3MB L2 Cache.
DV7 1170US has T5800 - 800MHz FSB w/ 2MB L2 cache.

My question is, Is it really worth the extra 150$?
 

A:HP DV7 1020-US vs. HP DV7 1170-US

One More Thing

Does the 1020 US support DDR3 memory?
 

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Answer Match 42%

I need help with the wiring of my case power buttons to my new asus motherboard called P8 H61 M- LE/CSM R 2.0 Lga 1155 chipset... my case is the HPE H8-1020 Pavilion model... it came out in 2011 and idk if i have the right adapters to use the power button :/ please help

A:Wiring on HPE H8-1020 Help

@AlexBaratta?, welcome to the forum. I am not certain that you will find any diagram to help you with the wiring for the power button.  Since HP has their cases and motherboards made to their specs, they are not the same as retail versions; even of the same motherboard.  The power button is always a problem for members upgrading the motherboard. Please click the Thumbs up + button if I have helped you and click Accept as Solution if your problem is solved.

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Answer Match 42%

My 1020 power button is not working n even I forget my screen password I can't hard reset it without power button so can u help me out.. Reply soon..

A:I won't able to reset my 1020

Originally Posted by Windows Central Question My 1020 power button is not working n even I forget my screen password I can't hard reset it without power button so can u help me out.. Reply soon.. Open this link https://account.microsoft.com/devices , And sign in to your L1020 account .Click on Find My Phone (you have to turn in location and Wi-Fi/Mobile Data for resolving this).Click on 'Lock' button. Follow the simple instructions after clicking on it. /A TIP \ If you need additional help or have more questions or details to share, please join the WindowsCentral(or Mobile Nation services) so you can reply in this thread. See this link for instructions on how to join Windows Central.

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Answer Match 42%

guys my HP laser 1020 not working with windows vista build 7100. i use default driver but no use. pls anyone can help me? really appreciate it.

Thanks.

A:HP laser 1020 HELP!!

Are you talking about a laserjet 1020?
Try the following driver, pick the one for the OS you are using.
HP 64bit driver

HP 32bit driver

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Answer Match 42%

Is it worth buying Lumia 1020 nowadays?

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Answer Match 41.58%

hp folio keyboard key f5 keeps turning itself on...switching on the keyboard backlight on and off... and when starting the computer it makes it to beep as the key is pressed. Any solutions?

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Answer Match 41.58%

I have the new xps 12 and I got the standard keyboard with it. Is it possible to purchase the premier magnetic folio separately? I have only seen it on the dell site as part of a bundle deal.

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Answer Match 41.58%

hello I have a Hp folio 13-1020us. the other day it stopped turning on. I tried a couple more times and it turned on once and gave me a no operating system found error. Unfortunatly now its back to not turning on anymore. When i press the power button the button lights up white and the Wifi light lights up red both for about 6 seconds then they shut off.  it happens with the Laptop plugged in or not. Any help would welcome.  Thank you,

A:folio 13 will not turn on

[email protected], Welcome to the HP Forums!  It is a terrific place to find answers and tips! For you to have the best experience in the HP forum I would like to direct your attention to the HP Forums Guide: First Time Here? Learn How to Post and More. I grasp that you are having an issue with powering the unit on.  You managed to get it on once and you got a "no operating system found" error.  Now it is back to not starting.  When you press the power button, the white light comes on and the wireless light is red for about six seconds and then it powers off. Here is a link to  HP Notebook PCs - Computer Does Not Start (Windows 10) as an aid to overcoming this difficulty. Please let me know the results. Thank you  for participating in the HP Forums! We want to help you as well as others who may experience a similar issue. Please consider marking the post that resolves your issue as  "Accept as Solution?  to help other community  members!To say thanks for the assistance, please click the ?Thumbs Up Icon? below.

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Answer Match 41.58%

I can only print one job and then have to restart the computer before it will print again. The jobs are in the print que, they just won't print. When I restart the computer a message asks if I want to print a job and it will print when I click yes. That's it. Restart again to print again. Any idea on how to fix this problem?
 

A:HP 1020 LaserJet Problem

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Answer Match 41.58%

My Laserjet 1020 was working fine but is now not printing on my desktop - Windows XP operating system. Only change that has been made is to change the printer cartridge from colour to black. I have tried deleting the printer and then reinstalling it. The install works fine and the printer is recognised and installed on the computer. However when you print a test page, or a page from anywhere for that matter, the print is sent to the queue but fails to print. It is as if the print command is not getting out of the USB port down to the printer. I have tried different USB ports on the computer but still no print. Any ideas?

(I have tried the printer on my laptop, also Windows xp OS, and it installs and prints without any trouble.)

Thanks

Hotchi
 

A:HP Laserjet 1020 not printing

check to see if the printer is the default printer in the control panel
 

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Answer Match 41.58%

Running Windows 7 32-bit with a laserjet 1020

printer stopped working. Uninstalled - reinstalled with original install disk. Re-re-installed with updated drivers. Changed printer cable. Tried uninstalling then reinstalling a different laserjet 1020 (ie different printer - same model).

would not print.

If I try to print - the job goes to the queue, and sits there - because 'work offline' has somehow become checked.
un-checking 'work off-line' causes an error
running troubleshoot fixes the error by removing the job from the queue and re-checking 'work off-line' .

in each case there are files windows designates as 'shockwave flash objects' (I'm guessing the designation is incorrect and these are actually the print jobs). Shutting down the spooler - deleting these objects and turning the spooler back on doesn't seem to help.
I installed the 1020 printer to another windows 7 32-bit computer and it works fine. So there seems to be some problem with this particular Windows machine which is preventing the printer from working. Any known software conflicts?

A:HP 1020 printer won't print

Try to update your driver. Please update/complete your pc specs, so we can help you.

3 more replies
Answer Match 41.58%

this anniversary update is also available for my lumia1020 production ring or not? if not i need to roll back to windows 8.1

A:1020 production ring

Its not and never will be. Be careful, because if you roll back to 8.1 you will not be able to upgrade again easily.

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Answer Match 41.58%

Hi on my touchsmart 300-1020 when i use the touchsmart feature and i go to twitter or netflix apps they don't work it just says incorrect password or username but when i go on google chrome or something i can easily connect to twitter or netflix whats wrong?
 

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Answer Match 41.58%

hi I just updated my desktop pc to windows seven and having a trouble printing with a usb hp laserjet1020

I get the printer shared and connected. send a page to print. and the page shows up in the printer que and just sits there until i restart the computer. and have to restart each time i need to print. or till i turn off the printer and disconnect the usb and reconnect and power it back up

it prints fine from the computer the usb printer is connected too.

just wont print the shared laptops. on is vista and the other is windows seven connected to homeshare

A:hp laserjet 1020 problems

Welcome to seven forums chuck110557: This topic might get more responce in the network and Shareing threads. Just a thought. Fabe

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Answer Match 41.58%

My 1020 won't install with the drivers for Vista x64 downloaded.

Anyone have any luck?

A:HP Laserjet 1020 drivers

I got is solved. I found that HP had installed a program that appeared to include the drivers. I told Windows to search for a driver in Program Data and it installed the printer. I had earlier told it to search all of C: drive and it didn't find the drivers.

4 more replies
Answer Match 41.58%

it used to work fine...until recently where there was a problem with the subsystem spooler app...i followed the instructions on the microsoft troubleshooting website and fixed it and the printer worked for one day...now it doesnt print anything at all...no error message..no nothing..the print queue indicates the document has been cleared but there is no activity from the printer at all...please help
 

A:Hp laserjet 1020 cannot print anything

Here's the driver to download (if required) http://h20000.www2.hp.com/bizsuppor...&prodTypeId=18972&prodSeriesId=439423&taskId=

Also click on Start->Run-> Services.msc

Maximize the services window that opens

Scroll down (alphabetically) to Print Spooler
Right click on it, and select Startup Type to Automatic
Also select Start (if it isn't already)

Also confirm when printing (from Word or whichever application you're using)
That the correct Paper size is selected ie A4 or A3
 

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Answer Match 41.58%

Hello,
When I tell my HP LaserJet 1020 to print 10 copies, it makes me hit enter 10 times. Does anyone have any idea why?

Thanx in advance,
docslime
 

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Answer Match 41.58%

Have a Compaq Presario 1020 - laptop. Info is as follows -
Series 2900A
Model FBV1433VQL1J
Serial V644HZD50299

Need a maintenance manual. Any help would be appreciated. Thank you.
 

A:Compaq Presario 1020

http://h10025.www1.hp.com/ewfrf/wc/product?product=94911&lc=en&cc=us&dlc=en&lang=en&cc=us
 

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Answer Match 41.58%

I am using Vista Ultimate x64. I have tried installing drivers several times using both built in Vista drivers and ones downloaded from HP's website. Also tried the automatic install option for Vista and manually using the add printer wizard. I have stopped/restarted the spooler process several times.

The driver appears to install correctly and Vista does see the printer and can interact with the settings. When trying to print a test page, the data is spooled and the status is shown as "printing" in the queue but never actually prints. If I cancel the print job the status changes to "deleting" but never deletes.

The only way to clear the print queue is using HP's Print Diagnostic Utility. If a print job is not in the queue, all of the diagnostic checks are green. When a print job is queued, only the "Print Queue Issue" comes back as a possible problem with "Details: Print job(s) waiting in the queue."

I have yet to find a solution anywhere else, can anyone help?

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Answer Match 41.16%

Hi Guys.

I have a fresh image of Windows 7 on my laptop but it will crash frequently when connect to a VPN.

I have only tested this over WIFI and have yet to test over a wired connection.

I have attached the correct file but I think some files may be missing as I can't seem to get the Diagnostics Tool to do a full run through.

Any help would be appreciated

A:BSOD When Using VPN on HP Folio 9470M

Hi BinaryStar0647.

Your BSODs are caused by Sunbelt Personal Firewall driver, a regular BSOD causer which is disconnected from the market from December 2011.

Seeing your files I realized that the drivers are used by some other thing, GFI Software Firewall.

ITEMVALUEName [00000016] GFI Software Firewall NDIS IM Filter MiniportAdapter Type Ethernet 802.3Product Type GFI Software Firewall NDIS IM Filter MiniportPNP Device ID ROOT\SB_SBFWIMCLMP\0000Driver c:\windows\system32\drivers\sbfwim.sys (5.2.51.0, 117.78 KB (120,608 bytes), 15/08/2013 10:37 AM)
And it is the driver that is failing here.

Code:
fffff880`0358c670 fffff880`00df2110Unable to load image \SystemRoot\system32\DRIVERS\SBFWIM.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for SBFWIM.sys
*** ERROR: Module load completed but symbols could not be loaded for SBFWIM.sys
SBFWIM+0x1a110
And not alone, but with other components too.

Code:
fffff880`0358c408 fffff880`046aadd3Unable to load image \SystemRoot\system32\drivers\SbFw.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for SbFw.sys
*** ERROR: Module load completed but symbols could not be loaded for SbFw.sys
SbFw+0x11dd3
I would suggest you to uninstall GFI Software Firewall.

Let us know the results.

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Answer Match 41.16%

 I am looking into options to upgrade a Folio 1040 G1.   I know it now contains an M2 Sata SSD which i would like to upgrade to one of the newer  M2 NVME SSD drives since these are much faster than the drive i have now.  However, i cant find if the 1040G1 support the use of the NVME drive ???   

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Answer Match 41.16%

My friend gave me a disc to install Adobe Font Folio on my computer. I'm learning graphic designing and he told me that it would help me greatly in making everything look professional. When I pop the thing in it tells me to go to explore the folders. My friend isn't much with Windows Vista and when I talked to him he told me he was busy so I decided to come here for some help.

Other than that I tried to drag one of the fonts to the fonts folder in windows and it gave me a weird message telling me the font couldn't be installed or something. I'd really appreciate any help I can get.

A:Installing Font Folio?...

There are options on what Vista does when you put in a CD. (Like, open the setup.exe if it's a program to install.) Or you can browse to the setup file and open it. I think the only way to add fonts is with Install New Font (or something like that) from inside the fonts folder.

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Answer Match 41.16%

HiNot sure if my post was noticed as posted over weekend and got no reply so I'm trying again.Trouble started with random system restarts anywhere from 2 to 60min after powering on. That lasted a few days. Than it got worse, it was stopping before system boot with error message: motherboard product information missing. After a soft or hard reset (can't remember now) it stopped displaying anything, only LEDs came on and fan run, all lasting about 5s. I tested RAM in other machine, OK. Pulled HD out, no difference. Put a different HD in, no difference. With DC disconnected and battery out I left CMOS battery disconnected overnight. Now it cycles: LEDs and fan come on for about 5s, all off for 1s and tries again. Any help will be appreciated... Best regards

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Answer Match 41.16%

I would like to ask why I cannot find Windows Hello in my Folio G1.In the manuel, it stated\s that this Folio G1 has an ir camera.However, I cannot find Windows Hello in the sign in option in the control panel (password and pin is set).Is it the software problem or the hardware of Folio G1 do not support Windows Hello and facal sign in?Many thanks! 

A:Cannot find Windows Hello in Folio G1

Hi, From the following specs, its does not support Windows Hello:      http://store.hp.com/wcsstore/hpusstore/pdf/EliteBook_Folio_G1_Datasheet.pdf Regards.

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Answer Match 41.16%

Latest BIOS version 1,09 was last week removed and seems rolled back to version 1,06.How is this affecting comapitibilty with firmware for USB-C Docking station ? Why was the rollback made and what functions differs from 1.09 to 1.06 ? When will a new version for Bios be available ?(since version 1,06 have known issues with docking capability this seems as not an option for our new platform)

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Answer Match 41.16%

I am a Englishman (Artist) living in small rural French village, very litte Tech assistance.
I have a Toshiba Folio 100 Tablet. Details in Toshiba = Application version 1-1-3. Android version 2-2-5 0026. Kernel version 2-6 3295E-1ET1. Build no. Folio and A50131. serial no xA020716R.
I have been informed that this model is discontiued.
It will pick up my email on wifi.
I am able to store pictures of my paintings, that have been transfered from a usb stick.
But I can not download or connect direct to a computer.
Is there any way or soft ware that will able this model to accept apps and downloads.
I have seen on Google that it needs to be Rooted (what this means I have no idea or how to do this)??
I have tried contacting Toshiba by Email to no avail?????
If anybody would offer me help or guidance on this I would be very grateful.
Please remember I am no Tech Buff keep advice simple (child like)
 

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Answer Match 41.16%

Trouble started with random system restarts anywhere from 2 to 60min after powering on. That lasted a few days. Than it got worse, it was stopping before system boot with error message: motherboard product information missing. After a soft or hard reset (can't remember now) it stopped displaying anything, only LEDs came on and fan run, all lasting about 5s. I tested RAM in other machine, OK. Pulled HD out, no difference. Put a different HD in, no difference. With DC disconnected and battery out I left CMOS battery disconnected overnight. Now it cycles: LEDs and fan come on for about 5s, all off for 1s and tries again. Any help will be appreciated... Best regards

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Answer Match 41.16%

Boa noite meu lumia 102 foi bloqueado alguem pode me ajudar desbloquear imei dele?

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Answer Match 41.16%

????H8-1020 WIN7??????????HP H8-1020????????????????????????????28??????????????20??????????????

A:About HP H8-1020 win7 can not activate confusion

@Tony120

Welcome to the English HP Consumer Forums!

If you prefer to post your question in your preferred language, see the below options that are available.
German: HP Kundenforum
Spanish: Foro de usuarios de HP
French: Forum des utilisateurs
Portuguese: Fórum dos usuários HP
Chinese: ??????????
Korean: HP ??????

Alternatively, please feel free to post a revised message in English.

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Answer Match 41.16%

I want to install gdr2 on lumia 1020 but I cannot find it at all

A:There is a way to install gdr2 on lumia 1020

Let me put it this way: there's no easy way.

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Answer Match 41.16%

I have deleted the printer & reloaded it several times , updated computer and still gives me error code " Printer couldn't  print Microsoft Word (name of document)"

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Answer Match 41.16%

Hi guys,
I had rolled back to Windows Phone 8.1 on both my lumia phones almost 2 months back & wanted to try the current channel. I have installed the Windows insider, enrolled for the fast ring and to my disappointment, no updates were anymore to be found.
Does it mean I can never avail the current preview channel on these lumia phones?

A:How to get into insider preview once again? Lumia 920/1020

Originally Posted by Windows Central Question Hi guys,
I had rolled back to Windows Phone 8.1 on both my lumia phones almost 2 months back & wanted to try the current channel. I have installed the Windows insider, enrolled for the fast ring and to my disappointment, no updates were anymore to be found.
Does it mean I can never avail the current preview channel on these lumia phones? Exactly, as MS Insider team warned. Uneligible phones can't use Insider anymore because Release Preview Ring is reserved to Redstone builds now, no more Threshold (available for X2X serie too).
But there the solution : [Guide] Installing Redstone on Unsupported devices (X2X Series)

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Answer Match 41.16%

hello guys i have a hp pavilion hpe h8-1020 and im looking to upgrade to a nvidia gtx 950 is it compatibile, do i need to upgrade the power supply?

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Answer Match 41.16%

hello

i just bought a new Dell inspiron 1520 with Vista home premium and i tried to connect my old printer to it. unfortunately it did not work

I downloaded the driver from the net and went to (1)control paner-(2) printers -(3) Add new printer. There have all different printer manufactures name and models, but it does not have laserjet 1020. so i got the driver from net and installed it. But did not work at all

what should i do, how can i make my printer(hp laserjet 1020) work with this Vista???
i am not good in computers. if u could describe step by step I would really appreciate.
 

A:Windows Vista and HP laserjet 1020

What procedure did you follow to install the drivers? I got the latest from here:
http://h10025.www1.hp.com/ewfrf/wc/...n&cc=us&dlc=en&product=439320&os=2093&lang=en
The printer is working fine.
I went through the Control Panel/Device, right clicked the printer and selected update driver. I then elected to browse and pointed at the directory where I had placed the drivers.
 

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Answer Match 41.16%

360 Total Security Essential 8.8.0.1020

Changelog:
Added: Support Windows 10 Anniversary Update
Fixed: Bug fixes

 

A:360 Total Security Essential 8.8.0.1020

Thanks for the Heads Up.
Not putting this on my WIndows 10 though
 

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Answer Match 41.16%

yesterday when i try to print two pdf documents, the printer queue showed "printing" for 5-10 sec and then queue status changed from printing to deleting for the first job. neither it would print nor it would let me delete the file from print que, even after several system restart.

after doing driver reinstall it showed the original print jobs and then again win7 will try to delete the first print job, without me doing anything. the problem disappeared in the morning.

Win7 Home Premium 32 bit, 1.6GHz Duo Core, 1GB RAM

A:strange HP 1020 printer issue

  
Quote: Originally Posted by makhan10


yesterday when i try to print two pdf documents, the printer queue showed "printing" for 5-10 sec and then queue status changed from printing to deleting for the first job. neither it would print nor it would let me delete the file from print que, even after several system restart.

after doing driver reinstall it showed the original print jobs and then again win7 will try to delete the first print job, without me doing anything. the problem disappeared in the morning.

Win7 Home Premium 32 bit, 1.6GHz Duo Core, 1GB RAM


I am assuming it is a networked printer. Did the file clear after the printer was restarted?

Ken

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Answer Match 41.16%

I am using Windows 7 and when i plug the printer in , it just adds it to the "Unspecified" devices list.I downloaded the drivers , ran them in Vista compatibility mode , and it gets to this "EZ installer" part and then it just says something like make sure that the device is visible or something and then it repeats the same thing after like a half a minute and then it says that the operation has failed.I tried removing the "unspecified device" from device manager and then running the driver installation again but then windows tries automaticly to install it on its own but it fails saying that the driver was not found and at the same point the Ez installer freezes up.

A:Windows 7 does not recognize HP LaserJet 1020

Hi doom562 Welcome to Seven Forums. Are you installing from the device and printers page in contorl panel? Do you click on add printer? Is printer connected to your 7 box or is it network printer?

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Answer Match 41.16%

hi guys,i have an hp printer and my operating system is win7 x86,when i install the software for the printer it fails,i even updated the software for the driver but it made no difference,please i need help.

A:HP laserjet 1020-1022 driver

Hi max2007,Welcome to the forums, can I point you to this thread Windows 7 does not recognize HP LaserJet 1020 It contains the information you require

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Answer Match 41.16%

I have had crashes while using my graphics editing programs- Corel Paintshop Pro X8, and ACDSee pro 9. I was asked by an ACDSee tech if I had a recent graphics update. Should I update my graphics card? And how do I find which card to buy?

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Answer Match 41.16%

Have this comp but it was time to upgrade the video card. I figured the i7 was good enough for average gaming and had an old nvidia 650 (I believe) and the comp ran great. But I recently purchased a gtx 970 and a new power supply and computer won't get past the motherboard log in screen ... Switching the old card back in everything works fine and I'm getting a bit flustered about the whole thing... Any ideas?Ps I also tryed my sons nvidia 750 ti and it still won't go past the motherboard load in screen











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A:Hp pavilion h8-1020 and a new graphics card

@Scottperkins?, welcome to the forum. The problem that you are experiencing is caused by the fact that the GTX 970 requires UEFI in the motherboard instead of a standard/Legacy BIOS.  HP didn't begin using UEFI until mid-October, 2012.  The BIOS can't be upgraded to UEFI.  The last cards not to require UEFI were the GTX 660/670's. The GTX 750Ti requires UEFI, also. Please click the Thumbs up + button if I have helped you and click Accept as Solution if your problem is solved.

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Answer Match 41.16%

Is HP publishing a printer driver for the HP Laserjet 1020, for Windows 10?  It prints on the old driver, but bizarrely, squashing everything in two dimensions.











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View Solution.

A:HP Laserjet 1020 driver for Windows 10

Yes, it has been 'published".  This full software solution is the same solution as the in-box CD that came with your printer. This is not a software upgrade. If a prior version software is currently installed, it must be uninstalled before installing this version.

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Answer Match 41.16%

I have to fix my sisters printer or she is going to make me type some Abraham Lincoln report !!!!! NO WAY.... Here is the deal, she has a Lexmark 1020 printer. She has NO DISK to install it. It is not listed on windows 95 as a choice of printers. I tried downloading a driver for it at http://www.windrivers.com but it didnt work or I didnt do something right Any Advice?
 

A:{SOLVED}Lexmark 1020 No Disk

My suggestion (and I didn't look at the windriver website, try the Lexmark site.....

http://drivers.lexmark.com/drivers.nsf/printer+driver/F1F87DFE78030ADD852563BE006CE9D5?OpenDocument
 

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Answer Match 40.74%

hi can someone help me please with bios password for my folio 9470m i cant remember it plzz someone help me 

A:Hp folio 9470m Bios Pass

Hi @ARtan-Krasniqi? Welcome to the HP Support forum. Thank you for posting ! Folio is a lovely business class notebook. Most business class notebooks (including yours, Elitebook and Probook, etc...) have better security than consumer class computers. You will have to contact HP Support for business for assistance on removing the password. Here is how >> http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html>> http://www8.hp.com/us/en/contact-hp/business-support.html  HP Business support should be able to send you a customised SMC.bin file and instructions which you can use  to reset the password.  Hope this helps. Let me know if you face any issues.

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Answer Match 40.74%

HI, I have an EliteBook Folio 9470m running WIN 8.1 Ent 64-bit. I have an issue with the Touchpad not working. I have installed the latest driver (sp66111) from HP Support and as a result only the PointStick and associated buttons work and not the Touchpad. Has anyone experienced this and if so what is the fix please? Incidentally, the Touchpad was working at one stage on this OS and ceased to work afterwards. I have re-stalled the OS from scratch withpout success either. Thanks in advance, Vik

A:Folio 9470m Touchpad Not Working

The touchpad might be turned off.Double tap on left top corner of the touchpad to activate/deactivate the pad.Also goto Control Panel>Mouse>Device Settings> Click on the touchpad/Luxpad>Click settings and check the settings.If this dosnt resolve then reinstall drivers from hp.com or from Recovery Manager.Using Recovery Manager to Restore Software and Drivers:http://support.hp.com/us-en/document/c03430118

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Answer Match 40.74%

I brought this laptop of my friend but asks me for power up password and administrator password to which I don't no got given this code arfter entering password wrong 3 times system disabled 76801182

A:Hp folio 13 system disabled 76801182

Hi, Enter:     69769104 Regards, DP-K

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Answer Match 40.74%

I want to know if I can easily upgrade my laptop to Windows 10. I've searched the forums, and get either no results, or tens or hundreds of thousands of irrelevant topics.

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Answer Match 40.74%

My HP FOLIO 1040 G1 doesn't start up.When I press power button : just power,wifi and Physical Sound Mute Button flashing in continue.Need your support please.

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Answer Match 40.74%

We have several older DLP projectors that will not work with the Elitebook Folio 1040 G3.  The projector does not sense that it is connected to the Folio 1040 G3 and it continually searches for a connected PC.  The 1040 G3 uses a dock connector with Ethernet and VGA adapters on it.  The most current Intel grapics driver is loaded as well as all other drivers available through the HP Softpaq Download Manager.  The DLP projectors support resoloutions of 1024x768 and 1280x1024.  We have confirmed they are working with Other HP notebooks such as the 8470p.

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Answer Match 40.74%

Is there anything to do to reduce some noise from the fan.I already check the fan gate.I only use laptop for using ms office and watching video clip. 











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A:I've used folio 13-1007tu. Its fan noise is a little loud!!!...

I would recommend you to update the latest BIOS for your notebook from the support and driver download page on hp.com, and also go through the following document which will help you reduce the FAN noise. http://support.hp.com/us-en/document/c01007591 Hope this helps!

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Answer Match 40.74%

Clean install of Windows 10 with a fresh image downloaded today with the Media Creation Tool.
I've tried uninstalling HD Audio and reinstalling, and I've tried installing IDT package from HP for Win10 and no luck.
Speakers do not show up and if I plug in headphones they're not working either.
This is a refurb laptop. Should I return it??

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Answer Match 40.74%

We have 2 x Folio 9470m notebook. 1st has 8GB of memory with the upgraded ram using https://www.skhynix.com/eolproducts.view.do?pronm=DDR3+SDRAM&srnm=HMT451S6AFR8A&rk=20&rc=module  The 2nd only has 4Gb of memory and want to upgrade - I found this other memory cheaper - https://www.skhynix.com/eolproducts.view.do?pronm=DDR3+SDRAM&srnm=HMT351S6CFR8C&rk=20&rc=module  My understanding is the main difference is the what I already have is the Low Power (1.35V vs 1.5V). Does anyone know if Folio 9470m will work with this 1.5V version of the memory? Thanks for your help.

A:PC3 vs PC3L memory for Folio 9470m

From the Service Manual: Two customer-accessible/upgradable memory module slots DDR3 PC3-1600-MHz dual channel support Supports 16384-MB of system RAM in the following configurations: ? 16384-MB (8192-MB×2) ? 8192-MB (8192-MB×1 or 4096×2) The specified memory is 1.5 volt. DDR3L will run at either 1.35 or 1.5 volt but I generally avoid mixing voltages. That is why the DDR3L is working for you and I assume you have 2 of the same in the laptop with 8 gigs.  Can you figure out what is in the 4 gig machine now? I would not mix voltages or density...i.e would not have one module with 8 black blocks and one with 4. Try to match the existing 4 gig module is what I am saying...not the exact brand of memory but the characteristics of it. 

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Answer Match 40.74%

We recently bought a couple new HP Folio 1040 G2's and we're having very random (multiple weeks can pass without one) BSOD's on all these computers. Memory was extensively tested, BIOS updated, graphics card and other drivers are also slowly being updated. The same Win 8.1 image is used on other machines and there are no issues there. These machines are malware free and have the same set of applications (AV included) as our other notebooks.
 
I even tried with http://answers.microsoft.com/en-us/windows/wiki/windows_other-system/driver-verifier-tracking-down-a-mis-behaving/f5cb4faf-556b-4b6d-95b3-c48669e4c983, for a day or two but I have yet to catch a BSOD when it's running.
 
Here's the error received (it's not always svchost.exe):

Microsoft (R) Windows Debugger Version 6.3.9600.17298 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.

Kernel Bitmap Dump File: Only kernel address space is available
************* Symbol Path validation summary **************
Response Time (ms) Location
Deferred SRV*C:\Symbols*http://msdl.microsoft.com/download/symbols
Symbol search path is: SRV*C:\Symbols*http://msdl.microsoft.com/download/symbols
Executable search path is:
Windows 8 Kernel Version 9600 MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 9600.17668.amd64fre.winblue_r8.150127-1500
Machine Name:
Kernel base = 0xffff... Read more

A:Stop Error on a few new HP Folio 1040 G2's

I see fltmgr.sys and ntfs.sys + "pfn" (Page Frame Number - page file) in the stack text, which may indicate some type of issue with the hard drive.
 
However, you are telling us that BSODs are occurring on multiple systems, so HDD problems seem unlikely since multiple systems are involved.
 
If 3rd party software related, Driver Verifier may help.  Run it and see if any 3rd party drivers are flagged -
 
http://www.sysnative.com/forums/bsod-crashes-kernel-debugging/29-driver-verifier-bsod-related-windows-10-8-1-8-7-vista.html#post87
 
Regards. . .
 
jcgriff2

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Answer Match 40.74%

Hi.
I have my old Nokia Lumia 1020 with a broken USB connector. I have tried to replace it but failed. From what I know, the phone still works. I want to just buy the wireless charging case and all that BUT I cannot find anyone anywhere that sells it. If I can't find a wireless charger case - has anyone ever replaced the USB connector on a 1020 before? I would love some tips etc.

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Answer Match 40.74%

Hi,
I have just had my mobile phone serviced through an authorised repair centre for Microsoft phones. They told me my phone had been "upgraded" but the phone I received in the mail was not my 1020 at all, but a 930.
The problem I have with this, along with losing all my data and personalised settings for various apps, is that the 1020 is a 41mp camera, whereas the 930 has only a 20mp camera. I had purchased the 1020 specifically for the camera and now have accessories that do not fit the 930 at all, and even if they did, why would I want 20mp photos?
The advice that they had to replace the 1020 with a 930 came from Microsoft and no doubt relates mostly to the software. But there was only one problem with the existing 1020 mobile phone so I don't see why the whole thing had to be replaced, especially since I paid over $600 for it to be serviced.
I would have preferred to purchase another 1020 than have a 930.
Could you please advise me how I can have this issue addressed now.
The phone company gave me the number for Microsoft but unfortunately after 19minutes waiting time I was cut off.
Thank you

A:Why was a Nokia Lumia 1020 was replaced with a 930 as an Upgrade???

I'm sure that the difference was no availability of any 1020 devices to give you.
Best you could do would be to get them to send your 1020 back, but obviously they were unable to fix it... Not knowing what was wrong with the 1020 you sent in, I would imagine it was not software as they would have just flashed it back to stock with the original ROM.
Just to be clear, this is a fan based news and discussion site that is in no way run by Microsoft, Lumia or any developer.
If you need additional help or have more questions or details to share, please join the site so you can reply in this thread. See this link for instructions on how to join Windows Central.

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Answer Match 40.74%

I have a HP 1020 Laser Jet Printer connected to my computer and have had for some months a working well. Suddenly it created a problem with the spooler and each time I tried to print with it, it disconnected the spooler. After some research I found that the problem was rectified by updating the Printer Driver from the HP site.
However despite the fact that the computer recognizes the printer and the spooler remains active, I cannot print any documents with this printer. If PDF files are attempted it comes up with a messages saying Adobe reader is not working.
There are three other printers, all Ink Jets connected to this computer and are working fine. Has anyone else experienced similar difficulties.

I'm just a new 'Kid' on the block,and some clues would be appreciated.

A:Windows 7 64bit HP 1020 Laser Jet Printer

try removing the driver and re-installing it.

2 more replies
Answer Match 40.74%

Hello Everyone,

I have Microsoft Windows Vista Home Premium (32-bit) installed in my Dell Laptop. The OS is upto date with all updates. I have HP laserjet 1020 plus printer but I lost the installation CD. So I downloaded the driver from HP website for Vista 32-bit.

Now I install the driver and then plug in the printer. The installation says "Successful". Now I have the printer added in the printer panel and it says Ready.
All fine so far.

But when I print a test page nothing is printed. (I have checked stuff like printer is on, paper is there and all is connected)

And in the printer window which shows number of pages and name of document etc there is nothing. If I goto a program like wordpad and print something then there is no error but printer is not printing anything. In the window which shows printer spooled docs there is no item. The print spooler service is running fine.

I dunno whats happening. Can anyone help me out.

Thanks,

JG
 

A:HP Laserjet 1020 printer problem in Vista

8 more replies
Answer Match 40.74%

There are no beeps, the hard drive sounds like it spins and the fan spins.  I've tried replacing the motherboard but the screen remains black.  Windows 7 OS.

A:Touchsmart 310 1020 has black screen on startup

WOW!!!!You replaced the motherboard!?! That is a tough thing to do. What it the same issue as before? No video? What did you do to narrow it down to the Motherboard? that will help me from asking you to do things you already did... but I would re-check all connections, you may have missed something when connecting everything back up.Here is a link to the motherboard, and if you scroll down you'll see all the connectors :http://support.hp.com/us-en/document/c02558647 other than that... wow... I'm impressed. bill




I'm an HP employee

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Answer Match 40.74%

Hello,
I formatted my phone and I am now unable to reinstall Hipstamatic Oggl pro. It says my device isnt compatible? Not sure how that is possible, since it was made exclusively for Lumia 1020? My phone is running Denim.
I tried downloading the xap from a third party site and copied it to my main storage. But Store marks it as "Unsupported app"
I loved the filters of this app, especially tintype ones. Could someone please help me here? Or is there an alternative app that does a similar or better job?
Thank you.

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Answer Match 40.74%

Replace a defective hard drive in the hp touchsmart 310-1020

Inserted recovery disk 1, it started loading files and all appeared normal.

I had to leave, it was around 12% of the file load. Left for an hour.

When I came back it was shut off and the disk door was open.

Now I can't turn it on. The light in the back is lit when plugged in.
When I press the on/off switch the switch on the side, it lites green and then goes right off, whether I hold it in or not,

Ideas welcome ?????????????????
 

A:Solved: hp touchsmart310-1020 won't turn on during recovery

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