Tech Problem Aggregator

Dell Inspiron 7559 - External Monitor/TV Issue

Q: Dell Inspiron 7559 - External Monitor/TV Issue

Hello,
I got this laptop recently and ran into an issue when connecting to external displays, in all games I am unable to set my video settings to 60Hz when choosing to project my display to the external screen only. If I duplicate the screen then I have no issue, but I want to be able to close the laptop lid and have 60Hz as an option, otherwise everything shows up as 59Hz which causes stuttering and flickering. The weird thing is that in Windows my refresh rate shows up as 60Hz at 1920x1080 but when launching any game 59Hz is the highest I can go to when set to display as "second screen only" in Windows 10. Please let me know what I could to fix this, and if it is not clear let me know.

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Answer Match 100.8%

Hi, I can't seem to get anything higher than 1920x1080 in the list of available resolution options when I connect my Dell U2713HM monitor to my Dell Inspiron 15 laptop. I've run this monitor at 2560x1440 on another laptop over HDMI in the past but that was with Windows 8. The Intel HD Graphics 530 Control Panel doesn't offer any resolutions above 1920x1080 for the external monitor and adding custom resolutions results in the error "the custom resolution exceeds the maximum bandwidth capacity". I'm using the same high speed HDMI cable that worked at 2560x1440 with this monitor on my previous laptop. I'm fully up to date on all of the drivers for the laptop.
Does anyone have any suggestions? I'm not sure what else to try. Could this be a Windows 10 issue? Should I try the standard Intel HD Graphics 530 drivers from the Intel website?

A:Dell Inspiron 15 7559 connected to Dell U2713HM monitor over HDMI can't do 2560x1440 resolution in Windows 10

Hi JonoBloo,
The hardware on the system supports the 2560x1440. It should be a software issue. I would suggest you to uninstall and reinstall the video card driver from Dell website as these drivers are tested on the Dell system. Please follow the steps mentioned below to uninstall the video card.

Press the Windows key and Start typing devmgmt.msc and then press enter.
Select the Display adapters listed and right click on it.
Now select properties.
In the properties window, under Driver tab, click on Uninstall button.
Check “Delete the driver software for this device.”
You want to delete the driver click OK.

After the uninstall finishes restart the system. Then reinstall the Intel video card driver for issue resolution. Please enter your service tag # on the link below, select the OS, then download the video card drivers from Video section onto the system and install it.
http://dell.to/18r60nI
Please let me know if this helps.

1 more replies
Answer Match 99.96%

Hi,
I opened my new Inspiron 7559 today, after updating all the drivers including the NVIDIA one, so I installed league of legends, upon playing the first game, I noticed my FPS was around 130 and would cap around there, I found this odd as the laptop I had returned before this was an older model by Dell and it ran the game completely fine at 215 FPS another thing I noticed is the game would freeze randomly, overall it feels like my laptop isn't keeping up even though it has really good specs, what is the possible issue?
Regards.
EDIT: Last night the game completely froze and I had to manually turn off my laptop and back on again.

A:Possible GPU issue on Dell Inspiron 15 7559

I have the same problem with my Inspiron 15 7559 playing The Division. Game hangs with fans at full speed and laptop won't turn off even when holding down the power button for more than 10 seconds. How do I manually turn off the laptop? It's still running as i type...

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Answer Match 98.7%

I have brand new a Dell Inspiron 7559 (Core i5 model) which i received 2 days ago.  The inbuilt speakers work fine. But when I plug in my earphones, the is sound only on the left side and a very faint sound on the right one. When I check the left and right sound in the sound properties, both the test sounds appear on the left side only. The earphones I am using are Klipsch R6. And here are no issues with the earphones since they work perfectly with my phone and other Dell Inspiron laptop.
Any help would be greatly appreciated.

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Answer Match 91.56%

Hi--
I bought the laptop mentioned in the title, the Inspiron 17 7559, a little under 3 months ago for school as well as some gaming.  A couple days before I spoke with tech support the cpu fan (fan on left side if you're looking at the top of the laptop and are in front of it) began making a horrible grinding/squealing noise.A little background: before going to school, I spent a decade as field technician on both military advanced electronic systems and production-class robotics systems.  So I opened the back panel just to glance at the fan, see if maybe there was a glaring physical abnormalities, as  the fan was clearly grinding on something and when it kicked into high would be scraping fast and hard enough to produce this noise.
I open the back cover, a screw falls out from its happy little home (which is, needless to say, both Not A Good Thing and Ominously Foreboding), followed by the shorn threading which had come from another screw.  Also, three or four  screws were VERY loose.  Which explained why the case had begun to separate near where the monitor pivots attach to the case.  Completely structural screws.  I tightened those up a bit, but didn't mess with any screws in the component housing area, as thos can have specific torque settings and such, and overtightening can do real damage.  As for the fan, its sitting a millimeter or so lower in its housing than the other, and even the slight spinning it did while I t... Read more

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Answer Match 83.58%

I recently cracked the lcd display on my dell inspiron
7500, I don t have the money to replace it yet so I tried to
connect an external monitor. after the external monitor was
hooked up I turned on the computer and the external monitor
gets blue lines in the middle and nothing else.
How do I succesfully connect an external monitor? please help.
 

A:external monitor dell inspiron 7500

If all you get on the monitor is the 2 lines I would think the the laptop is screwed. The only thing you can try is taking the laptop apart and unplugging the display panel and see if it the external monitor works then. I assume that the monitor works fine everwhere else. You can check out www.dell.com and see if theres any known issues with external monitors and your laptop aswell.
 

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Answer Match 83.16%

I recently bought an Inspiron 7559 laptop and then decided to clone the HDD with a Sandisk 1TB SSD. I also added another 8GB main memory. I replaced the drive and the PC worked just fine.
After a few days, I quick formatted the HDD and put it back in as a Data D drive. The day I did that Dell upgraded my BIOS and on reboot soon after a square block of white area appeared on the top left quadrant of either of my screens, the laptop or the U2415 (also brand new.) If I move between the screens then the other does not show the anomaly.
If I right click on the task bar and bring the desktop up the block gets painted over/filled with the background. However if I start an app, say a browser the block re-appears. I did Dell diagnostics which passed all the components and then also diagnostics via the BIOS and that also did not show any problem. I decided against the longer diagnostic for now.
There does not seem to be any issues but it would be good to solve it...maybe something came loose when I opened the back and replaced the SSD or the HDD.

Any help would be greatly appreciated.

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Answer Match 82.74%

I have a Dell Inspiron 15 3542 with an i3-4005u and integrated graphics. The max resolution for the built-in screen is 1366 x 768, it has an HDMI-out port, and I was wondering if I could output video at 1920x1080 to an external monitor using the HDMI port.

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Answer Match 82.74%

Hey which ram is best and do i need for my dell laptop 2 x 8 gb , i found a couple but unsure i got told i need either cl11 cl13 and it has to be ddr3l 

www.amazon.co.uk/.../ref=ox_sc_act_title_1

www.amazon.co.uk/.../ref=pd_rhf_gw_p_img_4

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Answer Match 81.9%

Hello, 
I have a Dell Inspiron 15 7568 laptop that is less than a week old. I also purchased a Dell HDMI to VGA adapter so that I can use an external monitor with a VGA input as a 2nd screen. 
Whenever I connect to the external monitor my laptop screen, not my external monitor screen, flickers a couple of times a minute. I have checked all the connections of the adapter and VGA port and they seem fine. It appears there is a problem that is encountered when I plug in the external monitor that causes the laptop screen to flicker occasionally. 
If anyone has any suggestions to fix this issue it would be greatly appreciated.
Thank you.  

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Answer Match 81.9%

Hi, i have an Inspiron 15 7559. Last week my battery  was damaged and can't use it anymore, since then I have low fps while gaming (gta v, witcher 3, etc.), I've read there is a kind of throttling when there is no battery, maybe the turbo boost is not being enabled.
Is there a way I can make the laptop work again like before, I can't buy a new battery yet because I live in Peru and is hard to find this battery model.

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Answer Match 81.9%

Hi, I am looking into upgrading/adding another RAM for my Dell Inspiron 7559 laptop. Is this specific unit compatible without any issues? I need moderators to answer please thanks in advance :)
RAM Link: dynaquestpc.com/.../

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Answer Match 81.9%

Just got my computer back from Dell tech support having sent it because of an issue with no audio output device installed and the red x on the toolbar. The computer is in the exact same state as before I sent it with nothing fixed. I've tried reinstalling the drivers multiple times, checked if audio services were running and all of that. Feels like a huge waste of money at this point and is especially disappointing because this computer was actually a gift for someone. Has anyone had this issue with this computer and have it resolved without resorting to an external usb sound driver?

A:Dell Inspiron 15 7559 No Audio

You can diagnose this by performing a system recovery (reset the laptop back to the original factory configuration.) If there is still no audio immediately after recovery, before getting on the internet, then the audio hardware has failed and Dell will have to fix it under the terms of the warranty. In other words they could not say it is a software issue and therefore not covered.
If the recovery does fix it, but the problems recurs after getting on the internet, then probably some Windows Updates-related issue.

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Answer Match 81.9%

Hi All,I have an Inspiron 15 7000 series (7559) to be exact.Core i7 processor,4 GB RAM,GTX 960M and 1 TB HDD.I have been trying to play GTA V,The Witcher 3 and a few other games but none of them work properly there is so much lag.I have reinstalled windows all NVIDIA drivers and everything is up to date.While playing the game GTA V in this case when it lags my DISK is at 100% in the task manager could that be the issue.I have been so disappointed with this laptop till now.Can anyone please help me with this issue.
Thank you.
( I have contacted dell they have replaced my motherboard which includes the Cpu and Gpu twice but still nothing)

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Answer Match 81.9%

Hi Everyone,
I have a new Dell Inspiron 7559:
I use it for work, mainly translation tools, and also for some ocasional gaming (Witcher 3, Cities skylines, etc.).
So I was thinking on maybe upgrading it a bit, but as I´m on a budget I can only afford upgrading the ram up to 16GB or to buy an SSD of 250GB, what would you suggest to upgrade?, which of both would have more impact on the performance?.
Thank you very much!

A:Upgrade Dell Inspiron 7559

If it's running a conventional (or hybrid) hard drive, the SSD will make much more of an overall impact than the memory upgrade.

1 more replies
Answer Match 81.9%

Hi, I just bought a new Dell Inspiron 7559, with the 2 year warranty, but the problem is it only has an HDD, and I wanted to install a SSD, and possibly a 8GB DDR3, but my question is will doing this void the warranty, on the bottom of the laptop there is no sticker saying it will.
Thanks

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Answer Match 81.9%

Hi All, I recently got a Dell Inspiron 7559. It came with a 8GB Skhynix "hmt41gs6bfr8a-pb no aa 1506" RAM stick. I'd like to upgrade it to 16GB. I thought I had bought the same 8GB RAM model from ebay, but I had received an 8 GB Skhynix "hmt41gs6bfr8a-pb na aa 1511". Are they two completely different models because of their different nomenclature? Can I still use it to upgrade my ram? Thank you

A:Dell Inspiron 7559 ram upgrade

There's only one memory socket on this model, so an 8G isn't going to get you an upgrade.  You need a 16G module to upgrade.
These are available, but brace yourself of the price - they're expensive:
<<www.crucial.com/usa/en/inspiron-15-%287559%29/CT7932597>>
(as you can see, going from 8G to 16 causes the price of a module to rise by a factor about five).

3 more replies
Answer Match 81.9%

Dear MY VENDOR IN PAKISTAN IS SELLING 7559 WITH 128GB SSD AND 1TB HDD. CAN I REPLACE THE 1TB  HDD WITH SSD. WILL IT BE SATA3SSD AND WILL THERE BE ANY RESTRICTION TO ITS SIZE. THIS IS BECAUSE I DONT WANT TO TRY TO UPGRADE 128 GB SSD AS ITS PRECONFIGURED WITH WINDOWS 10 AND RECOVERY IMAGE. PLEASE WHICH BEST SSD CANREPLACE THE HDD. THANK YOU.

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Answer Match 81.9%

My dell inspiron 15 7559 wont shut off, the keyboard stopped working, the mouse and trackpad stopped working and the power button wont shut the computer off. Please advise on how to turn it off.

A:Dell inspiron 15 7559 unresponsive

I suggest you contact Technical Support for assistance in the link below:
www.dell.com/.../Contact-Information

If Dell doesn't answer your question then I suggest you( or a very good friend) remove the battery, press the " Power On" button for 20 seconds, install battery,adapter, and then power on the system. Hopefully your computer function well now. 
www.dell.com/.../Procedure

1 more replies
Answer Match 81.9%

Hello.
Why Active State Power Management is not supported on Dell 7559? Any plans to fix this with BIOS update?
In Windows if I do powercfg /energy it reports the following: 
Platform Power Management Capabilities:PCI Express Active-State Power Management (ASPM) Disabled
PCI Express Active-State Power Management (ASPM) has been disabled due to a known incompatibility with the hardware in this computer.

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Answer Match 81.9%

Hi,I have bought dell Inspiron 7559 2 months back. Around last 3 weeks iam facing hanging issues which is increasing. both keyboard and mouse pad hangs for a 2 to 3  second and gets normal. now its hanging again and again. Iam not even playing games on it that requires huge processing power. I hanged 7 to 8 times while writing this post.Please suggest what to do.

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Answer Match 81.48%

I have tried repeatedly uninstalling and reinstalling both intel and nvidia drivers, using the stock dell drivers and the latest from each manufacturer.  Did a clean install of windows.  The computer beeps when I plug in the monitor but other than that pretends as if it doesn't exist.  Nothing shows up on boot even on the 2nd monitor.  It shows up as a grey screen in display properties but attempts to clone/extend display doesn't do anything.  I can't change resolution or anything either.

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Answer Match 81.48%

Hi,
My new Inspiron 7559 wont detect my LG monitor and I cant figure out why so would appreciate any advice that can be offered.    
Heres the problem:

Dell Laptop works fine apart from this issue.
Monitor works fine when connected to my old desktop pc (directly into an amd radeon graphics card via hdmi)
Dell Laptop with same HDMI to my 32" lcd tv works fine as second monitor.

This hopefully rules out a hardware fault.  The HDMI on the dell laptop works to a tv, the hdmi lead works and the monitor works with another source input.  For some reason the dell laptop will not detect the monitor.
I can't try another output as the laptop only has hdmi out. 
I've tried updating all drivers no luck
When the laptop is plugged into the TV,  two generic pnp monitors are displayed in device manager
When the laptop is plugged into the monitor only one pnp monitor is shown (the laptop screen)
Have tried deleting drivers and rebooting with basic drivers but no luck.
Monitor is a LG m228wd - have contacted LG and they say the problem lies with the laptop. 
Machine specs:
i7 6700HQ,
Intel HD graphics 530, drivers 20.19.15.4352
Geforce GTX 960M Drivers 10.18.13.5382

Appreciate any advice or suggestions
Regards
paf

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Answer Match 81.48%

Hi,
Is it possible to use a 144hz monitor on this laptop. I know HDMI only will output 60hz, but is this somehow tweakable that it will output more than 60hz?

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Answer Match 81.06%

I have a Dell Inspiron 5720 with A19 BIOS update installed.According to the latest owner manual page 44 to reset bios to defaultdownloads.dell.com/.../inspiron-17r-se-7720_owner's manual_en-us.pdfI opened the case and released BIOS battery for more than 10 minutes.This supposed to reset bios to factory default. However, its behavoior is changed.When turn on laptop power, after press F2 key to go to BIOS display, I then use Fn+F1, it does switch to external display any more.Fn+F1 used to be able to switch display to external display.My laptop display is bad. Only a quarter of it is visible. I can see the laotp is up running in BIOS screen, but can not make any change in BIOS without seeing it on the screen.Please help. Thanks a lot.
By the way, this is what I did before run into this problem.I select enable UEFI boot. I also select enable secure boot (I think this may be the cause of the problem).But I think reset bios to default, which I did, should clear these settings I made.

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Answer Match 81.06%

I have a Dell Inspiron 5720 with A19 BIOS update installed.According to the latest owner manual page 44 to reset bios to defaultdownloads.dell.com/.../inspiron-17r-se-7720_owner's manual_en-us.pdfI opened the laptop case and released BIOS battery for more than 10 minutes.This suppose to reset bios to factory default. However, its behavior has changed.When turn on laptop power, after press F2 key to go to BIOS display, I then press Fn+F1, it does not switch to external display any more.Fn+F1 used to be able to switch display to external monitor on this laptop.My laptop display is bad. Only a quarter is visible. I can see the laptop is up running in BIOS on the screen, but can not make any change in BIOS without seeing it on the screen.Please help. Thanks a lot.By the way, this is what I did before run into this problem.I select enable UEFI boot. I also select enable secure boot (I guess this may be the cause of the problem).But I think reset bios to default, which I did, should clear these settings I made.

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Answer Match 81.06%

Hello i am an owner of a Dell inspiron 3542 i7 with 840m. I have a question that the tech support in Greece couldn't solve. When i plug the hdmi on my laptop and i connect it to a screen if the screen is bigger then 19' then everything is messed up. The colors the resolution everything. I noticed that the hdmi is connected to the integrated graphics card which powers the display of the laptop of course and has and output of 1300sth resolution. So when i connect it my laptop with an external monitor i cant see anything right from resolution or colors side.Is this normal? there is nothing wrong with graphics card the discrete and the integrated are perfectly working i cant just get passed this issue though.. 

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Answer Match 80.64%

hi, my keyboard never lights up regardless of room light conditions.
any ideas?

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Answer Match 80.64%

my dell inspiron 7559, hang in the middle of the game (Sniper Ghost Warrior 2) and it freeze, i dont know what to do because i cant turn it off with its power botton ... the speed of the fan is high. what should i do with this, should open the back case ang remove the battery to turn off or what?

A:my DELL inspiron 7559 hang and i cant turn it off

Press and hold the power button for 30 sec.  The system will turn off.

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Answer Match 80.64%

Hello, I'm having a small problem with my new Dell laptop.
I can't find the option where I could set my keyboard backlight to stay on constantly. It keeps falling asleep (turning off) after a short period of time. It is really annoying late in the evening as I always have to wake it up. Is there any way I could turn off the automatic sleep mode or atleast prolong it?
Thanks in advance :)

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Answer Match 80.64%

Hey everyone,
I was using my Dell Inspiron 7559 this weekend and suddenly the audio from my headphones quit. I had no problems in the first month I had the laptop, and the audio from the speakers still works fine. When I plug in the headphones the dialog box also doesn't show asking me about the audio device connected to the port. I know the headphones work on my phone, and I've tried deinstalling the Realtek audio driver and using the native driver. Nothing seems to work. Anyone have any suggestions? I'm grateful for any help!
Best,
Cameron

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Answer Match 80.64%

I bought a Dell Inspiron 15 7559 laptop about a week or so ago and several days later realised some odd USB transfer behaviour. Tried all 3 different usb3.0 ports, same problem.
(Bios was updated immediately after cloning hdd to m.2 ssd and all drivers updated.)
(I swapped the 1TB hybrid drive with a Samsung 850EVO and installed an m.2 Samsung 850EVO) (OS and most files on the m.2 drive)
External hard disk: Transfer of large sizes or even a single large file (GoPro video near 4gb) occurred rather erratically (fluctuating between 90+ and 40+ mb/s) and eventually reaching 0mb/s and pausing there for quite awhile before transferring again at fluctuating speeds, sometimes reaching 0 and pausing again. File transfer completes eventually, but after a ridiculously long time.
The same hard disk works fine with my desktop (writes at a steady 90+mb/s)

External ssd: transfers for awhile before reaching 0 and giving an error code. (works fine with my desktop) (error code: 0x8000745D)

Thumb drive: writes fine at 90-100+mb/s, just like my desktop.  
Notes: File transfer problems mentioned above were from both the m.2 drive and 2.5mm drive, internal transfer from the m.2 to the 2.5mm Samsung 850EVO ran fine. Samsung Magician installed, problems persist with RAPID either enabled or disabled.
 
Solutions I've tried but have not made a difference:
Chkdsk /f /r
Booting into safe mode (transfer problems existed even in safe mode)
Uninstalling and reinstalling usb drivers
Disable/... Read more

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Answer Match 80.64%

As the title says how exactly do you achieve this?

I have an ISO Ran RUFUS 2.6
GPT Partition Scheme for UEFI
Fat 32
8192 Default
X Quick Format
X Create a bootable disk using
X Create Extended label and Icon Files

so the next part is the Kicker Dell did a number on their Bios and rather than using standard logic as we have done so many years just setting the boot order to "Boot USB" first, you "Only" have the option to create a "Boot Program"!!! so you select your USB Drive then which ever file you want it to boot I'm Assuming? So I tried selecting Setup, bootmgr.efi, and autorun with no results!

I get the secured boot error crap, turn that off and I get Legacy BIOS (that defeats the entire point) What the hell happened to Win95 Boot Discs and FDISK?

I am so frustrated with this garbage, I found out the hard way with Windows 10 and trying to nuke the SSD and put a clean install of 8.1 on it.

Any directions especially concerning Dell's wonderful BIOS would be appreciated!

Thanks

A:How to install UEFI on Dell Inspiron 15 7559

Try setting BIOS back to default then press F12 when you boot. Select USB device from the UEFI section of the boot menu.

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Answer Match 80.64%

Hello, my dell is getting some issues with its speakers, a kind of popping crackling noise, I've just registered two videos. After updating the bios it seems working better and is not as much as before. Should I rma my laptop or it's a driver issue? This is the first day that I have been using it.
before:

after updating bios:

A:Dell Inspiron 7559 speakers popping

user75970 popping crackling noise
Hello. It's a common problem with that model. See the Choppy/Skipping Audio FAQ for the solutions other owners have found. The 7559 section is the 1st section after the links at the top of the FAQ.

1 more replies
Answer Match 80.64%

I have just bought a Dell Inspiron 15 7559 and it just arrived this morning. However, when I try to play any sound the speaker starts to crackle heavily. The only solution that works is plugging in headphones and unplugging them which seems to work. But once you shut down the computer, and turn it back on, this problem still exists. I have already updated the realtek hd audio driver as well as the bios. I would hate to have to return the laptop as it works flawlessly otherwise.

A:Speakers Crackling on Dell Inspiron 15 7559

Install latest Realtek driver FROM REALTEK SITE, not from Dell site.
That Realtek driver ll have an advanced option to disable audio power management. That's it.

4 more replies
Answer Match 80.64%

Hi,

I recently bought inspiron 15 7559 i7 and found that the keyboard is bilingual.
It's little bit hard for me to type as the enter key is really small. 
Would it be possible to get another keyboard (with different layout) and replace it? 

Thanks

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Answer Match 80.64%

Hello,

I bought Dell Inspiron 7559 and I am very happy with laptop. However, I noticed that there is some backlight bleed on the bottom of the screen. I dont know what is acceptable level. Is this good or defect?
Thanks for help.

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Answer Match 80.64%

I just bought a new Dell Inspiron 15 7559 a month ago. The first week it was amazing with no problems at all. 
Then when I was working on it, left it plugged in and left is for a while, then came back to it after 1 hour or so, I noticed that the battery was discharging. 
Did not mind it until it went to "plugged in, charging" 0% and it shut off completely. 
I tried to turn it on several times and it did not turn on. 
Called Dell service center and advised to remove the battery. I cannot remove the battery completely because of the screw type but managed to remove the cables. 
I turn it back on and it worked again. But after a few days the probem kept recurring. 
Its going like "plugged in, charging" but it is not charging. Or "1 hour 05minutes to full charge" but after an hour it will be "1 hour 40minutes to full charge". I mean what gives. 
Have done all that was advised in the internet but not hing is working. 
I have done restart task manager, uninstall API, and all that, but the problem is recurring.
BIOS was updated recently also. So is it hardware of software. 
Please help for anymore ideas?
Its brand new, it rocks when it is working, but I dont have the patience to kept on checking for hte battery status. It is getting annoying also. 
Thank you. 

A:Dell Inspiron 15 7559 Battery Problems or So I think

Hi SANDMAN99,
Are you using an original Dell OEM Adapter? When you plug in the adapter to the system, does the adapter stay firm or does it fall off easily? Is the adapter frayed? Is there any damage on the system? Could you test with another power adapter if possible? 
Restart the system and press f2 key to enter BIOS - check the adapter status in BIOS with and without the adapter plugged in. Also, wiggle the adapter cable at the end and see if the status changes in BIOS at any point. Check the battery health in BIOS (if applicable).
Restart the system and press f12 key on startup - choose diagnostics. Let it run the diags and if you encounter any errors - make a note of the complete error and report the same to us.These are onboard diagnostics and they might possible pick some error if the hardware is not functional.
Also, please click my DELL-username and write me a private conversation with the service tag and your contact details(Name and Email) for case records.
Let us know if you have any other queries.

1 more replies
Answer Match 80.64%

Hello,
I have bought this laptop about 2 months ago. Since i bought it, I have noticed that it's performance is not what i should expect.
I mean, i can be in Google Chrome viewing a page, and in the moment i scroll using my mouse, the laptop like freezes for a milisecond and then continues. Same happens when playing videogames, i can be playing at low/ultra details, 60+ frames per second, but every now and then i get a frame drop and then it goes back to where it was before, it's super annoying and shouldn't be happening.
I always thought it was something with the game, that it was not well optimised but it seems to be the computer.
Things i have done:
1. I reinstalled Windows 10 using the software provided by Microsoft.
2. All my drivers are up to date
What could it be? my laptop specs are:
6th Generation Intel Core i7-6700HQ Processor (6M Cache, up to 3.50 GHz)]NVIDIA GeForce GTX 960M 4GB GDDR58GB Single Channel DDR3L 1600MHz (8GBx1)1TB (5400rpm) Hybrid HDD with 8GB Flash
All these things occur with the laptop plugged or not, it doesn't matter. Gaming, i have used Balanced and High Performance battery mode but i don't see any difference. This has happened to me for example in CS:GO, LoL, World of Warships, etc.

This is a benchmark i did with HDTune: http://imgur.com/a/wf68f

A:Dell Inspiron 7559 video stuttering

When you are saying that it is stuttering, does it do this all the time or is it something that will be working and then you get a quick stutter and then things return to normal?  If this is happening, it's most likely just a point in time where the files that the processor needs to access files haven't been loaded into RAM yet.  Your processor then has to wait for the HDD to load the file and continue on from there.  Does Google Chrome do this all the time?  Again, when it first boots or if there is something that computer has to load on the webpage such as Flash or anything like that, it can cause a temporary delay in the time that it is loading.  If it's doing it constantly then it might be something to look at, but once in awhile, it's not uncommon for this to happen during loading.  5400RPM is slowest speeds for HDD and it can cause your computer to have to wait for loading here and there.

2 more replies
Answer Match 80.64%

Hello,Got the Dell Inspiron 15-7559Standard with 100 gb 2,5 inch HDD.Inserted a Kingston 2.5 inch HDD, works fine.Now days later I also inserted a M.2. Sata SSD. Both Disks work.But when selectign legacy boot and first selecting the second HDD it does not boot up the 2nd HDD. It gives an error message saying boot.msgr is missing.Tried :- Legacy mode, Secure mode on and off- Turning back to Uefi mode with secure mode on and off- Legacy mode and all kidns or boot orders.When I press F12 at startup and go to boot selection and select 2nd HDD, there is no problem, it boots up my 2.5 inch ssd no problem.Now I installed windows also on my M.2. Sata SSD and this one boots up fine in legacy mode. No issues at all. But also now when setting 2nd HDD first it still boots up the m.2. And once again manually selecting the 2nd HDD at startup works fine.I would like to use the 2.5inch ssd as boot device and the M.2. sata as storage.I have my reasons for this lol. :) Can anybody supply me with some advice/help?Thanks in advance!

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Answer Match 80.64%

I have a brand new dell inspiron laptop which was delivered yesterday. First day worked fine. Have woken up this morning and the ac adapter is not charging the battery. I did a diagnostic boot and when scanning the battery the error message read:
D93TNC2
2000-0131
83692
I have no idea what has caused this fault and how to get it fixed. Please help, ive had this laptop less than 48 hours. 

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Answer Match 80.64%

My 7559 laptop is still relatively new but I feel like ever since an update in June it's been acting strange. It froze for no reason and wouldn't shut off when I held the power button. I had to unplug it and let the battery die. When I restarted everything was fine so I ran McAfee got nothing and moved on.
That said, ever since it can't seem to handle sleep mode as well as it use too. I was able to leave it on for a few weeks at a time and now I feel like I have to turn it off daily or it's Memory goes up. It's also frozen once since the initial freeze but that time it actually let me hold the power to turn it off. 
I'm fairly certain I'm not the only one experiencing this. I think it's the update that caused it, but I don't really have any proof other than McAfee hasn't found anything. I've been keeping the task manager up to keep an eye out but the only things that are noticeable are System and Compressed memory and McAfee. Well those and Chrome but chrome's always been a hog. 
I can deal with it for now, but I'm hoping there will be an update or something to fix it. I'm really just posting to see if anyone else has experienced this or something similar. 

A:Dell Inspiron 7559 high Memory

There is no need to wait until the battery runs down to turn off a frozen laptop nowadays. Simply hold down the power button until it shuts off. It will take 30-40 seconds.
You can uninstall updates if you think there is a bad update. Open Settings, Update, Advanced Options, View update History, Uninstall updates. Not all updates can be uninstalled but some can. You should also check the Event Viewer for clues as to what might be hanging up the computer.

1 more replies
Answer Match 80.64%

Hello all,
I have a Dell Inspiron 7559 laptop that I bought about a month ago.  When I hook it up to my external speakers and start up a game such as WoW, the sound that comes out of the speakers sounds awful... like it's a way lower bitrate than it shoudl be, missing depth and fullness... almost as if it were coming out of one of those old pc speakers. 
If I unplug the speakers, let the OS realize they were disconnected, then plug them back in again, it works fine. 
Anyone see this before?

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Answer Match 80.22%

Is there a "driver or ICM file" for the screen? Shows up in my device manager as generic pnp.
I know the screen is an LG Philips [Unknown Model: LGD04D9] 156UD2  [DELL P/N: 53FC4] according to HWinfo64.
I would like to have the correct info for the screen as I use it for photography and the colour reproduction is important.
Thanks

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Answer Match 80.22%

My Inspiron 7559 is an i7 model, with an added 8GB RAM stick.Since the past week, games which used to run at 60 fps are now running at below 30 fps (Witcher 3 used to give me 50fps and now gives me 15-20fps).
I have already tried the following:
1) Disabling Game DVR in the Xbox app
2) Doing a clean install of  all drivers available on Nvidia's website
3) Installing all the above drivers after deleting the old one using Display Driver Uninstaller
4) Installing the driver available on Dell's website
5) Checking all the settings in the Nvidia Control Panel
As it sits now, the laptop is running on driver version 368.71 from Dell's support page.
Also, Here is what I've noticed:
If I launch a game immediately after installing the graphics driver, it performs at its actual 60fps level. However, 15-20 seconds into any game, the game crashes with no "XXXXXX Stopped working" dialog box. If I launch the game again, it then gives me the horribly low fps. This isn't specific to any game. The Crew, Rocket league, Witcher 3, Battlefield 4, Project CARS, you name it.
I am now at my wit's end on how to solve this problem.
Please help.
i7 6700HQ, 16GB RAM, GTX 960M

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Answer Match 79.8%

Hello,
Recently I bought the Dell Inspiron 7559 (gaming one).
It has the option to add a SSD drive. I bought a m.2 SSD 256gb drive from Plextor.
See link for the version. The BIOS and Windows both don't recognize the SSD.
I have put it in and out several times. Updated BIOS / Resetted BIOS. It just won't recognize it.
Do I have to tweak any settings in BIOS for the SSD slot to "activate"?
I thought this was a plug and play thing. How can I get this to work?
Note: I also have my HDD still plugged cuz it has everything on it (windows etc).
I want to convert windows to the SSD if it CONNECTS EVER.
SSD:
Help would be appreciate SOOO MUCH.

Thanks in regards.

A:Dell Inspiron 7559 m 2 SSD upgrade failed / not recognized

That's a PCIe SSD -- this system supports mSATA (SATA 6G), not PCIe.  You'll need to exchange the drive for an M.2 SATA/SATA6G version.

3 more replies
Answer Match 79.8%

Hi, I recently purchased a Dell Inspiron 7559 for school, my first laptop ever. It took me about 6 months to finally decide on a laptop, and I'm very happy with it...it's beautiful. But, I've had two problems with the display. First, there is some slight yellow discoloration on the right half, not a big deal, just my ocd, probably just some backlight bleed or something. But the big issue is that the screen brightness flickers constantly. I can only really notice it on the lower brightnesses, but I use those so its a problem. I've tried EVERYTHING. Tons of driver fiddling, power option fiddling. I cant tell if it flickers in the bios screen or lcd bist, but I've disabled both NVidia and intel HD graphics drivers and no matter what I do, it still flickers. This makes me think that this Is a hardware issue. If anyone has some insight, I would really appreciate it. Should I send it in for repair, or just wait a bit as I read online somewhere that the lcd backlight needs to "settle in" for it to stop flickering with takes a decent amount of screen on time. Sorry for the long post, but this is my first pc and I'm a little bit picky about the function of my things. Thanks.  

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Answer Match 79.8%

I got flickring problem only while playing games in my laptop.

But,i alreday tried lots of way to fix this problems still i can't fix the flicker problem
I changed the power plan to High performance
I changed the Intel graphics video setting from maximum power saving to maximum performance
Finally,i updated my display drivers also .
Guys,please help me to fix this problem because it irritating me while playing games.
thanks..

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Answer Match 79.8%

i have dell inspiron 7559
it doesnt work well with my capacitive stylus
thats why i wonder if someone try with active stylus that its work good for it

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Answer Match 79.8%

hello i have a problem with my 1 week old dell inspiron 7559,when media is playing(videos,music,games etc.) sometimes there is a noise stopping the music,video or whatever for one second and then plays again,i have updated wireless and HDD drivers but still does it,
any suggestions?
thank you

A:buzzing noise on my 1 week old DELL INSPIRON 7559

Hi,
Thank you for writing to us!
Kindly update the following drivers
BIOS+Chipset +Video+ Audio Driver.
Once you update all these driver kindly check if the system works fine.
Thanks
Robin

2 more replies
Answer Match 79.8%

When I installed windows it automatically found a driver for both the nvidia 960m and intel hd 530.  I went to nvidia site and installed the latest drivers even though they warned it may cause instability. When  I realized things were going wrong with the screen tearing I immediately uninstalled and installed the correct video drivers from the website here.   However I am still having problems with screen tearing horizontally across the whole screen at least with videos playing through steam.  At the time of the screen tearing I did have my laptop connected to my 1080p tv via hdmi.  Any ideas?  Do I need to reinstall windows completely to get rid of the newest nvidia driver I installed? 

A:Dell Inspiron 15 7559 4k Horizontal screen tearing

I have the same problem with my Inspiron 7559 that i bought 1 month ago. The problem ocure when I'm gaming or simply watching video. If you have any solution please share it to me, thank you.

1 more replies
Answer Match 79.8%

Just since yesterday my one week old Inspiron 7559 Power and Battery Status Light blinks, white light keeps blinking either if it was plugged in or in battery mode.  What does this white light blink mean?  Is it a clue to what is wrong?  Any ideas?

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Answer Match 79.8%

Dell Inspiron 7559 15.6 inch FHDIntel Core i7-6700hq/8gb/1TB sshd/4gbGTX 960 M/Windows 10

A:Dell Inspiron 15 7559 has no key board Backlight feature?

Hi,
We?re listening. Dell Inspiron 7559 is factory configured with a chicklet keyboard and there is no backlight feature. Please PM us with the service tag, registered owner?s name and your email address, so that we can check for more details. To send a private message, click on my name and select ?Send private message?.

1 more replies
Answer Match 79.8%

Hi all! I have the Inspiron 7559 with an i5 cpu and the Nvidia Geforce GTX 960m for the GPU.I'm looking to get a 144hz monitor for higher framerates on some games. May i check if the laptop and GPU can support a higher refresh rate monitor? 
I understand that given my setup, i wont get ultra settings on a 144hz monitor. I'm actually looking at playing overwatch on low settings.

thanks!

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Answer Match 79.8%

Hi
I have a new inspiron 7559 (about a month old), windows 10, everything updated, no interfering antivirus, etc.
Since the start, I've been unable to use my external mic. I have a headset with a microphone, on one of those mic+speaker combined 3.5mm plugs. When I plug it in, the sound system detects my headset just fine and routes sound to it.
It kinda bugs me that the system doesn't show the individual devices to windows for finer control, and instead just reports a single audio device, but ok fine, I can understand that from a technical POV.
The real problem though is that no matter what I do, only the built-in microphone is used, never my external one on the 3.5mm plug. It doesn't show up as a device, there's no setting for it in the sound system, and the system doesn't switch to it automatically when it's plugged in. I just cannot get any sound from it (no, it isn't broken).
Any help would be much appreciated, thanks.

A:Inspiron 7559 refuses to enable external mic (speakers work fine)

Fazirithere's no setting for it in the sound system,
Hello. The setting is "Microphone" in the list of devices in the recording tab of the sound properties. "Microphone" is for either the built-in mic or the external mic when one is plugged in.

Note that it must say "Realtek" under "Microphone". If it just says "High Definition Audio Device" then the Windows native audio driver is installed, and it does not recognize the external mic jack.
If the Realtek driver is installed, you can right click on Microphone and open its properties and fool with them, but if the Realtek driver is not detecting the mic then it is probably a buggy driver. It detects a mic by using impedance sensing, and I don't think they always set the parameters correctly.

2 more replies
Answer Match 78.96%

Guys I messed up real bad... I saved up money for a year to buy this laptop and finally yesterday ordered it in ebay, and afterwards going through the details I noticed it didn't say that it had the gtx 960m video card but rather intel HD graphics built in. The price is the same as the other versions of the laptop with the gtx on eBay and I just happened to be a complete moron not checking twice as I should've and order this particular version http://www.ebay.com/itm/272181768757?_trksid=p2057872.m2749.l2649&ssPageName=STRK%3AMEBIDX%3AIT
My question is does it even exist? Dell 7559 without the gtx 960m? It's the same price as the ones with the gtx video card.
I don't even know what to do...

A:Is there a version of the Dell inspiron 7559 without the gtx 960m graphics card?

When you are buying from online Market, you have to double check you are getting an functional complete legit products, and read reviews from many sources before buying a specific products.
In your case, Dell Inspiron 15 7559 was an "Manufacture Refurbished" of returned Inspiron 15 to the factory according to the description.
Thus, read carefully next time, as refurbished are likely "tested" to function as intended. From the page on Ebay you have brought, it might have been a bad buy, so you got rip off for the wrong product if you did not get your refund. Ebay in my view is not too safe, it more of a trade market  versus places where you can buys computer officially. Thus this problem is between you and the seller.

PS: Yeah most I15 7559 model should have Geforce 960M graphic as detail here >http://www.dell.com/us/p/inspiron-15-7559-laptop/pd?ref=PD_OC<.

1 more replies
Answer Match 78.96%

Hi All,
My problem is ... no, not quite so, my PROBLEM is Windows 10 Anniversary Update gets downloaded, installed and failed again and again. When it goes through Windows Update Center everything goes well but finally after a reboot I get a notification that the system couldn't install the update. No other information or error codes provided. After that Windows Update Center finds the same Anniversary Update and everything goes in circle. I called Microsoft Support three times with different engineers but with the same final result - the problem still unsolved. I used MediaCreationTool utility as well. With this utility the whole process goes well but finally I get popup window that says "Error occurred while installing update". When I tried to reinstall Windows 10 from the image created by MediaCreationTool I got error code 0xd0000034 (finally!!! something I can use to find a solution !!!), but looking through the Internet for this code didn't help to resolve this. Any other updates are installed with no issues. The Problem only with Anniversary Update.
Some info about my laptop.
About the System:
Version 1511
10586.633
Windows 10 Home Edition Single Language (Russian)
About the hardware.
16Gb, I added extra 8Gb and I installed SSD SanDisk SD8SN8U256G1122 256Gb.
All the rest is standard configuration of 7559 laptop.
Some specifics related to what I did to my laptop. As I mentioned before I installed 8Gb extra memory (identical memory chip to the installed ... Read more

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Answer Match 78.96%

While playing CS:GO, my laptop froze and won't shutdown with holding down the power button, had to open up the back panel and pull the battery connector to shut it down. This is the first time it happened, had the laptop since Feb.
Is it related to cpu temperature management? Ambient temperature in my room is kinda high lately would peak to 87 degrees C using HWMonitor from 80 normally.
Any feedback/replies to this post is pretty much appreciated! Just want to know what to avoid to keep it from happening again.

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Answer Match 78.12%

I bought a new Dell Inspiron 15 7000 - 7559 core i7 with touch display about a 4 days ago. I've noticed the screen flickers on low brightness level. (below 30%).
If you have any solution for this please let me know.
Thanks

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Answer Match 78.12%

I did a clean installation of windows 10 on my Inspiron 7559, how can I restore the factory fans control?

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Answer Match 78.12%

Hi all I recently got the i7 version of this laptop and noticed that the speakers rattle a bit when vocals are being played and the headphone jack makes everything sound like it has REVERB added to it...??? It sounds like I'm in a chamber. I updated everything, anything I can do or no?

A:Dell inspiron 7559 audio problem. Speakers and headphone jack.

1 week now. Anything or should I call? This is terrible.

2 more replies
Answer Match 78.12%

My 6 month old Dell Inspiron 7559 has starting coming apart from around the left side hinge. The keyboard plate is being separated from the bottom chassis and can see inside. Dell support say its damage or wear and tear. Really!. The laptop has been at home and not moved beyond 5 feet for the last 6 months. There is NO damage and even a microscopic inspection will not reveal any damage. Wonder how UK support brushed me off even after sending photos and saying not covered by warranty. Had been a Dell customer for last 12 years and this is my 4th Dell and definitely the last one. Cannot stand a company like this

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Answer Match 77.7%

I have a Inspiron 15 7000 Series 7559.   It is 5 months old.  The left hinge started clicking and now everytime my computer opens the computer is starting to come apart.  I have the premium warrenty.  I have called 3 times today and talked to different people.  I have been disconnected 3 times with no one calling me back.  They say that the hinges are not covered under warrenty.  It hasn't been dropped or mistreated.   I have been a dell customer for over 15 years so i'm not sure  why they are giving me a hard time or not calling me back.    Also while gaming my fan is running super hot.    

Does anyone have any suggestions or a number I should call to get actual decent help.

Thank You ,

A:Hinge and Fan issue Inspiron 15 7000 Series 7559 NOT HAPPY ATM

Hi HIGHMAINT30,
Does the system overheat? Does it freeze or turn off automatically when its hot? What applications are you using when the fan issue is noticed? Is the fan noisy? Does it run with noise from the time the system is turned on? Are there any bluescreens / system crashes?
Update the BIOS - http://dell.to/2aV8Rib - restart the system and check the fan functionality.
When you contacted our colleagues, do you have the case reference# for us to review?
Also, please click my DELL-username and write me a private conversation with the service tag and your contact details(Name and Email) for case records.
Let us know if you have any other queries.

1 more replies
Answer Match 77.28%

I have the Dell Inspiron 7559 (non-touch) and was able to install the Windows 10 Anniversary Update today after a long session of sitting though Windows Updates. Everything seemed to work fine, except that I had to uninstall my antivirus (Symantec Endpoint Protection). No biggie, I'll just reinstall it after the update. I think it also said that the Intel WiDi drivers had to be uninstalled as well, which it did automatically, but that was all that happened during that process.
So I attempt to do so, and I was able to install it via the .msi file (the .exe file wouldn't work for some reason), and the computer begins to reboot. Constantly. The laptop would freeze somewhere from when the login screen appears to a couple minutes after that. It would hang for a couple minutes, then reboot. It rebooted enough times for it to go to the Windows 10 recovery options. I just told it to restart so that I could tell it to boot into safe mode on the next bootup (shift-click restart when I got inside Windows). It works, and I then tell it to boot into safe mode.
Now my laptop won't boot at all. It won't go past the Dell logo. I can enter the BIOS and the boot options menu, as well as load the ePSA diagnostics tool and have the tests pass (no errors). But it won't get past the Dell logo after this. It doesn't restart, flash lights or anything like that. Just hangs on the Dell logo.
How can I resolve this issue?

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Answer Match 76.86%

I bought the Inspiron 15 7000 (1TB HDD, non-touch) two months ago and have noticed that my screen flickers slightly intermittently. I'm adding a link to a video showing the problem at the bottom of this message.
I first noticed the problem during my first week of using this laptop and assumed it was a driver or software issue. Since then I've searched through forums to see if someone else has a similar thing going on. A lot of people have commented negatively about the screen for this model but that's mostly because of the colors and low brightness.
I have installed all the latest drivers (video, graphics, BIOS) from Dell's website as well as played with power settings (Dell Power Manager Lite and Intel's Graphics Properties) but to no avail. I should also point out that having the laptop on battery or plugged in makes no difference and the problem persists.
Please let me know if there's anything else I should try before sending it back to Dell. Thank you!
Link:

A:Inspiron 15 7000 (7559) screen flicker issue (video linked)

UPDATE: I sent the laptop back to Dell for repairs and they replaced the system board. Unfortunately, it has made no difference and the screen flickering still persists. Really bummed.

6 more replies
Answer Match 76.86%

This is a recent problem I ran into with my new 7559. About a week ago I did a factory reset because the speakers were having a problem, and it worked fine for a couple days. Afterwards it would go into this flickering loop after it would wake up from sleep. This makes it so anytime I'm not using the laptop I basically have to shut it down, which really ***. I've posted a link of what the issue looks like. I ran the dell hardware test and my computer passed, and I also updated my drivers so I don't know what else to do. Thank you to anyone who can shed some light on what's happening. 

A:Dell Inspiron 15 7559 Major Screen Flickering After Waking Up From Sleep. Requires Restart.

I have exactly the same problem... :/

2 more replies
Answer Match 76.02%

I have two issues. the first one i have seen it in another post but i didn't see some kind of a solution. I have the latest drivers in my inspiron 7559 and i have this issues:
1)  My laptop fans are awake long time after i quit any game. Especially GPU demanding games.  If i press the sleep button and i wake it up again fans doesn't awake up again. This is a strange issue. i have the 1.1.7 BIOS version.
2) My laptop for some reason is getting freeze at any situation. Last 2 weeks happened 3 times. One time happened in youtube and the other 2 in EDGE browser, and i couldnt move nothing. Neither the cursor.
I dont have any other problems with my laptop. All seems to be fine. But i dont know with these issues  i start to think some negatives thoughts...,
Any help please?

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Answer Match 74.76%

We purchased the 7559 in May 2016 and have been having problems since then.   Several attempts to get this addressed with no luck.  Numerous driver loads/reloads/reconfigurations.   The diagnostics show "no problems", and now Dell Tech Support is saying that it's a software issue requiring a software warrany for an additional charge (before we can ship it back for repair).  
Definitely my last Dell given the effort they put into not addressing the issue.  
Has anyone else seen this problem on the 7559 (4k or otherwise)?  Did Dell support the issue?  And if so how?  (Please not another "new" driver)?   I have a few months on the warranty and have tired of the technical support that doesn't help.

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Answer Match 74.76%

I can`t disable touchpad on my inspirion 7559. There is no hotkey like Fn+F() on keyboard, and i can`t do it in BIOS or Device Manager. OS - Windows 7 x64 Professional. How i can do this?

A:Dell inspirion 15 7559 touchpad issue

Hi,
Thank you for writing to us!
To enabled and disable the touchpad on Dell Inspiron 3451, press <Fn> + <F5> simultaneously.
Hope this helps.
Thanks
Robin

4 more replies
Answer Match 73.92%

Hi all,
I've recently bought a Dell 7559 refurbished, with the Intel core i5 and GTX 960m. Within a day or two of use, the screen began to flicker upon booting up or waking from sleep mode, and it seems that the longer the laptop was in sleep/off mode, the worse the flickering is upon booting up. I've been trying to figure out what's going on, I've updated all drivers and such from the Dell support page, but nothing seems to fix this issue. Does anyone know what's going on? I'm certainly bummed out to have run into this issue within just days of buying the product. I've uploaded a youtube video to try and show what's going on.
https://youtu.be/aqlVhBjYVkE

A:Dell 7559 screen/display flickering issue

Hi DukeBaluk,
I’d suggest that you update BIOS on your computer to check for issue resolution. Please enter your service tag # on the link below, then download the BIOS from BIOS section onto the system and install it.
http://dell.to/18r60nI
Also, we will have to perform the ‘LCD BIST’ (Built in Self-test) on the computer. Please follow the steps mentioned below to run the “LCD BIST’.

Turn of the computer.
Press and hold down the ‘D’ key on the keyboard and press the Power button.
You will see different colors on the LCD screen. Please check if the issue reoccurs on the screen.

In addition, please connect the system to an external monitor and check if the issue reoccurs.

1 more replies
Answer Match 65.52%

Every since windows 10 upgrade i have been having issues with my audio. When i start a video for the first time i will hear crackling and poping noise then it will catch up after i pause the video and play again.  Then the audio slowly goes out of sync.  At first i thought that were my speakers, but it was happening over headphones as well.  I tried the latest version of driver along with switching to the windows 10 generic audio drivers.  Anyone else having issues with this?

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Answer Match 65.1%

I have a Dell XPS 13 laptop running Windows 10. I have just purchased a Dell U2515H monitor which I am waiting for delivery for as we speak. I believe the monitor has quiet a few inputs however I am not 100% sure which lead to get to connect them both and which port I use on the Dell Laptop. Looking on the left hand side of my laptop there is a port with a lightning sign next to it, is that called Thunderbolt? and is that my monitor/display port? and what lead do I need? it looks like some sort of micro socket!

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Answer Match 64.68%

My old dell laptop L502x is a bit quirky and caused me to buy a desktop, however, i think it is still saveable. when i have it display to an external monitor via hdmi, it works 100% with no problems. however, when i use the monitor that is physically attached to the laptop, i will get a " A clock interrupt was not received on a secondary processor" BSOD. from what i've gathered over numerous crashes, i believe its a problem with the integrated graphics in the processor, since they are not used when outputting via hdmi. i could be wrong tho, any help is greatly appreciated.

A:Dell Laptop external monitor = OK, attached monitor = BSOD

Before posting a BSOD thread, please read the instructions here: Blue Screen of Death (BSOD) Posting Instructions

1 more replies
Answer Match 64.68%

Hello,I need an advice.
Dell Vostro 1510 (version nVidia) does not function LCD - very little light.External monitor works OK.LCD - brightness up and down works. Closing cover notebook to sleep - works OK.
Test another inverter and LCD.It's the same :(
Please, give me an advice.Thank You.

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Answer Match 64.68%

I am on a Dell Inspiron 1100 and when I boot the system, most of the time, I get an error before the BIOS loads that reads as follows:

"The Device in the system modular bay cannot be identified. It may not be completely inserted or may have some other problem. Please read and complete the following steps.

1. Press the device completely and firmly into the bay.
2. Press the ESC-key -- wait for the system to power down.
3. Press the power button to retry detecting the device."

My BIOS version was just recently updated as I ran into the problem to BIOS Revision A32. I called Dell Technical Support and the support told me to remove the optical drive and reinsert it. I did as told. I booted the system up and before the BIOS loads, bam, error once again. The technical support didn't even know what to do. The support said that I may have a failing mobo. Now, how would one go about seeing if their mobo was failing? I'd really love to check this before actually going to purchase another mobo, Hell, purchasing a brand new computer or building my own considering I am sick of Dell's erroneous electronics.
 

A:Dell Inspiron modular bay issue/boot-up issue

You should first try a second hard drive with a full install. That usually fixes the problems with the 1100, 1150, 5100m, 5150, and 5160 which all seem to have the same problems.
Remember that this optical drive is fragile, and has a history of failure. New models are available with DVD RW that are quite reliable, on eBay. They range from $72 to $85 to $89 to $95. If you are good with tools, you can get the generic one, then revise the hardware to make everything fit just fine.
 

3 more replies
Answer Match 64.26%

Hi there, 
My company bought two maxed out Dell Inspiron 7459, all-in-one PCs. We are going to use them to run a professional control program simultaneously, both as each others backup. When both systems run, computer 1 will be switched to HDMI-Input, to double the desktop surface to allow easy control by an operator.
First setup was smooth, it all runs well, and is stable, except for one thing: We cannot get the touch feature of the screens to work, when they are connected to each other thru the HDMI-Input. They recognise each other when connected, but "system" sees them as Generic plug&play monitors, instead of touchscreen ones.Touch control is mandatory for this system to be used.
Both pc's are running Windows 10, fully updated. We've tried tricking the pc's with installing a Dell 24inch 1080p multi-gesture touch monitor, but it didn't work.
Who can get me the driver, or help us out another way?
Best,
M.

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Answer Match 64.26%

I purchase a Dell Inspiron 1420 laptop a few months ago with a Targus AMU02US plug and play retractable external mouse. It worked fine for several weeks and then abruptly stopped (the mousepad continues to have no problems). The mouse battery is strong, and the USB port has no problem with other devices such as a flash drive. I tried a new logitech laptop mouse - still nothing. Both mice work fine on my desktop computer, so they aren't the problem. The only thing I can conclude is that it is a Vista software/settings issue. I'm running Windows Vista Ultimate on an Intel duo core 32-bit system. Does anybody have any ideas? I'm completely stumped.
 

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Answer Match 63.84%

I have a dell laptop that has 1920x1080 resolution. However, i connect it to an external monitor that has 1920x1200 resolution. Basically almost everything i do is on my external monitor which acts as my main primary screen. Thus i do sometimes open some windows or drag a window or so to the other screen like youtube etc to the laptop screen which is the secondary monitor.


My issue at the moment is everything is way too big on the laptop screen. I want to have 1920x1080 resolution but its way too big. I googled what is my resolution on it and it shows 1536 x 864. Can someone tell me how to change this to 1920x1080? I googled what is my resolution on the external monitor and it does show 1920x1200 which is correct.


My external monitor which is my main monitor is fine at the moment with the 1920x1200. Its windows 10 but im assuming this should be very similar to windows 7 to fix this issue?

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Answer Match 63.84%

I have a dell laptop that has 1920x1080 resolution. However, i connect it to an external monitor that has 1920x1200 resolution. Basically almost everything i do is on my external monitor which acts as my main primary screen. Thus i do sometimes open some windows or drag a window or so to the other screen like youtube etc to the laptop screen which is the secondary monitor.


My issue at the moment is everything is way too big on the laptop screen. I want to have 1920x1080 resolution but its way too big. I googled what is my resolution on it and it shows 1536 x 864. Can someone tell me how to change this to 1920x1080? I googled what is my resolution on the external monitor and it does show 1920x1200 which is correct.


My external monitor which is my main monitor is fine at the moment with the 1920x1200. Its windows 10 but im assuming this should be very similar to windows 7 to fix this issue?

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Answer Match 63.42%

Hallo!I own a Dell Inspiron 6400.My internal DVD-R/W got spoilt so I bought an external USB DVD-R/W.

I would like to make the external USB DVD-R/W the first bootable device so that I can use it to boot installation CDs eg Windows XP CD.

So far I have been unable to set the BIOS settings to do this.How can I achieve it.
 

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Answer Match 63.42%

Hi!

Well I had to send my motherboard into service so I borrowed mums laptop a dell inspiron 1750.
The laptop screen is not my favorite cup of tea so to speak. And today I bought an adapter to connect my regular monitor to the laptop. And the dell won't recognize it at all. Trying to send a simple inquire to dell support is impossible, would need to pay for their support. Thought it could have been driver issues or so but can't find anything about it. This laptop originally shipped with windows 7, but mum upgraded to windows 8 during the early campaign when it was like 20? now it's upgraded to win8.1.

Any ideas how I can get this horrible laptop to recognize my screen?

A:Dell Inspiron 1750 won't recognize external screen.

Most all Notebooks/Laptops have a VGA port or DVI port that allows connecting a projector or external monitor. It is controlled by a key combination of Fn + Fx which toggles the port On or Off. There's three settings, LCD Panel only, External port only, or both at the same time.

On my Dell Inspiron 15R it's the Fn + F1, others may be F5 or F8, usually marked by a symbol resembling a TV/Monitor. The proper F key usually is marked in the same color as the Fn key but have seen some Notebooks where that was reversed, just pressing F key worked. Have also seen one newer Notebook with only an HDMI video port.

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Answer Match 63.42%

I have an inspiron 1501 that is less than 3 years old. Suddenly, all 4 usb's stopped working. I've done everything but toss it out the window and it has been deteremined that it is a hardware issue. (between 2 dell techs and an indpendent I took it to who swapped hard drives and reinstalled os to no avail.)

Rather than replace the motherboard, isnt' there some kind of external attachment that I can buy that will give me power for usb's so I can print and back up data? The local computer store has sold me 2 different ones, neither one worked. One I saw in an old string was for a pc not a laptop. The place I was told it would be inserted is where there is a small blank plastic tray that pops out.

Next time, rather than spend an extra $500 on a Dell, I'm just going to buy a cheap computer since they only last 2 years no matter what. But for now, I just want to be able to back up my files on a chip and print.

Thanks!
Marie
 

A:Dell Inspiron 1501 external USB Port attachement

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Answer Match 63.42%

As stated, my system is a Dell Inspiron 1520, which isn't manufactured here any more, and the last BIOS upgrade was A09. The BIOS detects an external HDD for booting, although I've never tried it, since I'd first have to load an OS onto it to test it, but it doesn't detect my external DVD drive as a boot option, even with a Windows/Linux DVD inside it during BIOS loading. My internal drive is quite paralysed, it hardly reads anything any more, not even blank DVDs, and with a lot of struggling, sometimes manages a CD. DVDs are pretty much out of the question.
Is there a way to hack the BIOS or is there some other BIOS revision that will work on a 1520, either of which option will have the BIOS detecting the external DVD? Please, this is very much an emergency! Just a few hours back while trying to install Nero I ended up being infected with a virus that erased my boot sector! It took me ten minutes of continuous ejecting/reinserting procedure to manage booting via the XP CD and restoring the MBR..
 

A:How to boot using external DVD drive: Dell Inspiron 1520

USB external?
are you saying that when you tap f12 after powering up that boot from usb device isnt listed?
 

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Answer Match 63.42%

Hi all
I run win 7 sp1 on dell inspiron 1520
Its dvd-writer was damaged, so i bought an external Transcend dvd-writer and its working properly but when i insert a bootable cd in it and want to boot the
windows from it, the windows does not recognize it and boots normally from internal hard driver as usuall.
I am sure the cd is bootable and have tested it in other systems.
whats the problem ?
thanks.

A:My dell inspiron 1520 does not recognize external dvd rom while boot

Apologies if you have done this:
When you try to boot from the Ext USB DVD drive, you will need to start up the boot menu (most bios's use F12) and select USB-CDROM -- I remember getting caught out thinking it would just be CDROM

Let us know

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Answer Match 63.42%

I have a dell laptop that has 1920x1080 resolution. However, i connect it to an external monitor that has 1920x1200 resolution. Basically almost everything i do is on my external monitor which acts as my main primary screen. Thus i do sometimes open some windows or drag a window or so to the other screen like youtube etc to the laptop screen.
My issue at the moment is everything is way too big on the laptop screen. I want to have 1920x1080 resolution but its way too big. I googled what is my resolution on it and it shows 1536 x 864. Can someone tell me how to change this to 1920x1080?
My external monitor which is my main monitor is fine at the moment with the 1920x1200.

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Answer Match 63.42%

I bought an Inspiron 15 3542 a few months ago. I connected it an external Acer 27' monitor via hdmi cable. It didn't  work. However, I could connect the same monitor to my older Acer Laptop via same hdmi cable without any problem.

I installed the latest video driver from dell.com, setup with 60p HZ, and the monitor only worked fine for a few seconds then went black (same as before). However, when I changed the display setting to 60i HZ, the monitor worked but the display was a little shaky/blinking.  Please help.

A:Inspiron 15 3542 can not display correctly on external monitor.

Hi,
You may want to take a look at this article on setting up and troubleshooting multiple monitors in Dell laptops.  While it doesn't sound like you're using the FN+F8 key to set up multiple monitors the basic concepts of how to adjust display settings, how to tell the system to display onto external monitors, etc., are the same. 
Let me know if this helps or not.   It could simply be that the resolution and refresh rates of your monitor are outside the range of what the laptop is currently set up to handle.   Have you tried the on-screen setup utility that comes with most monitors?  Try resetting the monitor to default (factory) settings and see if that helps.
Todd

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Answer Match 63.42%

Was is possible to connect this laptop 7720 to two external monitor (do not mind if laptop screen is disabled or duplicate).
I have two samsung 21" monitor (HD).
if so how?

A:Inspiron 7720 SE 17": How to connect to two external monitor?

Hi, let me join in.
I wonder if one of you can confirm that it's impossible to use this inspiron 7720 in a triple monitor setup (no duplicating but only extending the screen)? I wonder because it is usually possible with optimus cards and win7/8 but not this time - could only manage to run any 2 out of three.
And to answer riscy00: why use a splitter? Simply use HDMI and vga and disable the laptop screen. I did this today.

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Answer Match 63.42%

I would like to setup one, preferably two, external monitors on an Inspiron 15 5000 Series Laptop.
I would like the monitors to work independently (extended?)  ie: Be able to use all *two/three separately - shuffle open windows/pages around between them ..

What do I need to do/buy?

I have not bought monitors yet, but have a source for some used corporate surplus. Going to assume they are not 'the latest greatest' and only have standard hookups (vga or dvi?)

Thanks and appreciation in advance ..

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Answer Match 63.42%

I got a call from a user, describing a problem that he was just experiencing. He has a Dell Inspiron laptop computer--sorry, I don't know model--that has an external monitor.

He's just upgraded from W98 to W2K. After the upgrade, his computer won't boot unless the external monitor is connected. After the computer boots, he can disconnect the external monitor, and the internal display works fine. However, when the external is disconnected, the computer stalls while booting.

Any suggestions???
 

A:Inspiron LCD screen doesn't show when no external monitor

I remember from somewhere that Dell has a fix for this. We had similar problems using their docking stations. You'll need to talk to their tech support personnel.

FJ
 

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Answer Match 63.42%

Hi, I have a question that's not directly related to the original post but it also has to do with the Inspiron 7559. I've owned mine for ~3 mo. Two days ago it installed an NVIDIA driver update. Last night a game I was playing suddenly froze and I had to force quit, but after I restarted the game (at which time my internet browsers were also open but they were only displaying gmail and another simple website with no multimedia playing), the computer completely froze. Mouse didn't work, and ctrl-alt-delete didn't work. I finally tried to force shutdown the laptop by holding the power button for a long time, but that also didn't work, which was worrying. This laptop has an internal battery, so I couldn't just remove the battery to force a shutdown. I ended up unplugging the external power and letting the laptop run its battery out so that it shut itself down.
This only happened once, and the laptop turned on ok this morning, but I'm worried that if a similar situation happens again, I wouldn't have any other options if the power button doesn't work like it's supposed to.

A:RE: Inspiron 15 7559

Hi GYDELLCOMM,
Are there any bluescreens / system crashes? Does the system overheat? What is the current OS installed on the system?
Update the BIOS - http://dell.to/24WBGxK
If the system tends to work fine, create a system restore point, so you could always restore the system back to a functional state if any SW issue is caused.
If the issue reoccurs at any point, then 
Restart the system and press f12 key on startup - choose diagnostics. Let it run the diags and if you encounter any errors - make a note of the complete error and report the same to us.
Create a new local admin account and check - http://bit.ly/1JoFhcw
Restart the system and press f2 key to enter BIOS - leave the system in BIOS environment with the adapter plugged in and check if the system freezes at any point. There is a system clock in BIOS that keeps ticking - if the system freezes at any point, then the system clock would have frozen.
Write me a private conversation with the service tag and your contact details(Name and Email) for case records.
Let us know if you have any other queries.
P.S. I have moved your thread to a new post as it is a different issue to the original post on the old thread.

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