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Lenovo G580 webcam driver corrupted (error Code 39...

Q: Lenovo G580 webcam driver corrupted (error Code 39...

My Lenovo g580 webcam is not opening as in device manager its showing yellow Exclamation on driver which says that: Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)Please help as i had many things but its not helping.Do suggest.

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Answer Match 80.22%

Hi,   I had upgraded my Lenovo G580 to windows 10. Everything working fine except dolby audio and touchpad scroll. Volume is too low when it is 100 and also touch pad scroll is not working. In previous version i have problem in wifi now it is working fine in windows 10. Kindly update the audio and touchpad drivers for windows 10 or give any suggestion to fix this problems.

A:Lenovo G580 windows 10 dolby driver and touch pad ...

Dear kathir26,
 
Thank You For Contacting Lenovo.
 
Kindly be informed that the Windows 10 Drivers For your machine model G580 arent released yet so you can follow up on our Website to find the driver needed once they are available.
 
http://support.lenovo.com/us/en/products/laptops-and-netbooks/lenovo-g-series-laptops/lenovo-g580-no...
 
 



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9 more replies
Answer Match 80.22%

I noticed that new drivers were released for G580. The drivers (Lenovo Enegry Management Driver) canot install because when the installer starts up, it immediatelly closes. Do I have an issue somewhere? Windows 10 (1511, Build 10568.17)Lenovo G580 (20157)

A:Lenovo G580 Windows 10 ACPI Driver not installing?

hi acemod13,
 
I looked at the Lenovo Energy Management driver for Windows 10 and upon observing the installer behavior, it extract the ACPI driver files (58KB) to C:\ProgramData\Lenovo\ACPIDriver (this may explain why the installer closes right after extracting).
 
If you're seing an Unknown Device in the Device Manager with an ACPI hardware ID (see image below) then try to update the driver manually and point it to the C:\ProgramData\Lenovo\ACPIDriver folder
 - Sample image
 
If you're unable to see the driver files, I've uploaded them here.
 
 
Let me know how it goes.
 
Regards

2 more replies
Answer Match 77.7%

I purchased a new lenovo G580 laptop last month(i5 -3210m and Windows 7 x64 home premium) and have had around 6-8 crashes.Havent installed any new software except Skype. The crashes initially mentioned only 'damageguardx64.sys' of Lenovo. However I am unable to find any fix for it. Can you pls help.

A:New Lenovo G580 BSOD error

Welcome aboard.

► First of all, uninstall McAfee. That's bad.

Code:
fffff880`09dbd268 fffff880`0106c97cUnable to load image \SystemRoot\system32\drivers\mfehidk.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for mfehidk.sys
*** ERROR: Module load completed but symbols could not be loaded for mfehidk.sys
mfehidk+0x6c97c
It is McAfee Host Intrusion Detection Link Driver. Use Microsoft Security Essentials - Free Antivirus for Windows.

► A lot of Lenovo Bloatware are there, causing problems.
Damage Guard: Causing some damages here

Code:
BugCheck 19, {22, 0, 0, 0}

Unable to load image \SystemRoot\system32\DRIVERS\DamageGuardX64.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for DamageGuardX64.sys
*** ERROR: Module load completed but symbols could not be loaded for DamageGuardX64.sys
Probably caused by : DamageGuardX64.sys ( DamageGuardX64+32b4a )

Followup: MachineOwner
Lenovo EE Boot Optimizer driver now:

Code:
fffff880`09dbd888 fffff880`0183d30fUnable to load image \SystemRoot\system32\drivers\fbfmon.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for fbfmon.sys
*** ERROR: Module load completed but symbols could not be loaded for fbfmon.sys
fbfmon+0x330f
Get rid of all those things. Follow the guide: http://www.sevenforums.com/tutorials/219576-clean-up-factory-bloatware.html

► Free up the startup.
Click on the Start button
Type “msconfig (without quotes), click the resulting link. I... Read more

1 more replies
Answer Match 77.7%

Hello I have problem with bios update i have Windows 10 Pro 64bit (Installed yesterday) and i cant update bios because TDK error 255, i try run program on W7 64bit, W8 64bit and W10 Pro 64bit, but program doesnt run properly, so do you have any tips ? I was trying to run in Diagnostic mode, Safe boot etc..., but nothing happens.Another solution is Flash bios, but i am not Proffesional in bios, so i am worrying about crash my laptop, if i do it wrong my laptop will doesnt run, so i if you have any good guide how to do it right please help me.Thank for comment. Picture of error: http://imgur.com/AMZcV85 Specs from CPU-Z:CPU: http://imgur.com/a/3O3unMainboard: http://imgur.com/a/0I4m8 

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Answer Match 70.14%

My g580 ran out of battery while using it, and now it gets stuck on the lenovo logo. I tried a different hard drive which changed nothing, I've tested both hard drives on a different computer and they both work. However when I boot the laptop with no harddrive it will get past the logo go to a screen saying something about an unplugged cable then reset and get stuck on a blank screen.   If I plug in my windows recovery usb drive( and no harddrive) the the machine will boot normally and go to the windows installation screen. So any ideas on why a working harddrive would stop the system from booting? Also I've tried the whole taking out the battery unplugging it holding down the power key and then plugging it back in thing, did nothing. 

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Answer Match 67.62%

Hello,
The webcam driver for my Toshiba Satellite didn't make the transition to Windows 7 from Vista. The Device manager says it is up to date, but also says "Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. (Code 19)" Any ideas?

A:Webcam Driver Code 19

Welcome to seven forums. I use d google to find out what error code 19 is. If you use the same their is some good information on it on aboutdotcom. Fabe

1 more replies
Answer Match 64.68%
Answer Match 64.68%

Can i put this "Ultrabay Graphics Card GT750M or GT755M" in my g580 lenovo?

A:Lenovo g580 question

Hi Shadowraze , 
 
Welcome to the Community Forums.
 
Ultrabay swappable drive bay in the ThinkPad range of laptop computers and some of IdeaPad Y Series laptops. Graphics cards would not be recognized by the BIOS unlike y410p/y510p . 
 
Regards
 
 

1 more replies
Answer Match 64.68%

HiI have Lenovo G580(59337073) with Celeron B820.is it possible to upgrade the CPU to Intel core i3(i5) 3rd generation(Ivy Bridge)? thx 

A:Lenovo G580 CPU upgrade

Hi
 
Welcome to the community.
 
Please find below the supported Processor of your system, you can use any one of them.
 
3rd generation Intel Core i5-3210M 2nd generation Intel Core i3-2370M Intel Celeron B820 (1.60GHz, 2MB) 
 
Regards,
Sameer



Did someone help you today? Press the star on the left to thank them with a Kudo!If you find a post helpful and it answers your question, please mark it as an "Accepted Solution".! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.Follow @LenovoForums on Twitter!

9 more replies
Answer Match 64.68%

I had G580 with Win10 updated from Win8. After disk replace to Samsung EVO 850 computer do not boot. Only LCD was turn on and it has silver color (background light only). When I put on it stock disk everythink run ok, but I can not access bios. Then I was remove BIOS battery to check if it will possible to access BIOS. From that moment is G580 black-screen, does not boot with stock HDD, do not install WIN10 from recovery DVD, restore button does not work, battery remove and turning on for resset does not working.. Nothig. Laptop turn ON but screen is black. Never happend this before with any laptop. I google and try almost every hint.

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Answer Match 64.68%

Hello, I have an Lenovo G580 Celeron Dual core 1,8 Ghz, 2Gb DDR3, the pocessor is B830 I think.My question is what kind of processor should I upgrade from i3 series or i5 series?I have a list with a lot of models with socket G2 but I'm not sure if all are suitable.This is the list: http://www.cpu-upgrade.com/CPUs/Intel/Mobile_Celeron_Dual-Core/B830.html Can anybody help me? Thanks,

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Answer Match 64.68%

I have a g580 with win 10 and ubuntu14. Problem started a day ago, i am unable to turn on the wifi in windows. The option is not even highlighted. Diagnostics told me that wireless connections are turned of so i tried FN +F5 but still no change . Drivers are uptodate. Everything is working fine on linux. Any solution.

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Answer Match 64.68%

Can i put this "Ultrabay Graphics Card GT750M or GT755M" in my g580 lenovo?

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Answer Match 64.68%

Hello, ive bought G580 2 years ago, but now is this type little low-end, so i need upgrade RAM and CPU for better, but i dont know which can i put in, my parameters from AIDA64:CPU: http://imgur.com/a/d5qiNCPUID:http://imgur.com/a/6cKA2MOTHERBOARD:http://imgur.com/a/L8dQLBIOS:http://imgur.com/a/WcaPQ North Bridge:CHIPSET1:http://imgur.com/a/eubRPCHIPSET2:http://imgur.com/a/aiEsk South Bridge: CHIPSET:http://imgur.com/a/CewhQ SPD:http://imgur.com/a/WT8fP If you need more i will send, just write me what.

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Answer Match 64.68%

Hello guys, i just bought a lenovo g580, and i am not happy with the fps I am getting. I want to play Counter Strike Global offensive.I want to ask what parts can i change on my laptop so i can get a bit better fps?So my parts are: i7 2620m witch is dual core with 4 threads on 2.7 ghz turbo boostIt also has 1x2gb ram and 1x4gb ram.Video is GForce 630m and 1 tb hard drive.CPU Socket is 988B rPGAI know I can upgrade ram and get an SSD . But can I change the processor and the video card? And also is it worth getting anymore than the 6 gb of RAM.Thank you. 

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Answer Match 63.84%

While charging my lenovo g580, for first couple of minutes it gets charged but after that it stars to toggle bw charging and not charging msg continuously.https://m.youtube.com/watch?v=MmYNPzxg0xoAbove link shows the problem

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Answer Match 63.84%

Recently bought a new Lenovo G580 to replace my old decrepit Toshiba. It worked fine for a couple of days, but suddenly started BSOD-ing as I began to use the laptop more and more.

I have noticed it is more susceptible to BSOD-ing when I am running Bit Torrent. Although it seems to wait until it strikes, luring me into a false sense of security and then crippling me.

I ran BlueScreenView, as I have seen many people mention it on various forums, including this one, and the such and it gave me these results. Sorry if this is not the accepted way of throwing out these results, but I am unsure what I am doing.

093012-22042-01.dmp
30/09/2012 13:57:08
DRIVER_IRQL_NOT_LESS_OR_EQUAL
0x000000d1
00000000`00000028
00000000`00000002
00000000`00000000
fffff880`019ad6fd
NETIO.SYS
NETIO.SYS+106fd
x64
ntoskrnl.exe+7f1c0 C:\Windows\Minidump\093012-22042-01.dmp
2 15
7601
280,808

I have put it on here in its entirety but I dont really know what this is either. Download Dump file.txt from Sendspace.com - send big files the easy way

Posted on Reddit as well, but I have yet to receive any help there. :( Laptop keeps BSOD-ing. Think it may be torrent related. : techsupport

Pretty brain dead computer wise, so sorry if this is unreadable/invokes facepalms all round.

Any advice or help would be very much appreciated as I have no idea what I am doing. If all else fails I suppose I can send it back.

Thanks in advance.

A:Lenovo G580 repeated BSOD-ing

Hello,

Take a look at the following link and perform the requested steps.

This will give us more information to help diagnose your issue.

http://www.techsupportforum.com/foru...ta-452654.html

4 more replies
Answer Match 63.84%

Hi
I have a Lenovo g580 with windows 7 home premium 64 bit, whenever it goes to sleep, in whatever way, I get a black screen telling me that windows did not shutdown successfully.

I have completed a system restore to factory settings and downloaded and installed all updates. I have also run all Lenovo diagnostics to no avail.

I have changed the settings in power options, the bios has no power option.

I would appreciate any help

Many thanks
 

A:Lenovo G580 Sleep Problem

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Answer Match 63.84%

Hi  Please tell me the maximum Size supported by Lenovo  G580 20150?. Thanks .

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Answer Match 63.84%

The error: Intel UNDI, PXE-2.1 (build 083)Copyright (C) 1997-2000 Intel Corporation For Atheros PCIE Ethernet Controller v2.1.0.9(08/12/11) Check cable connection..!PXE-M0F: Exiting Intel PXE ROM. Can anybody help me with this?

A:Lenovo G580 PXE-M0F: Exiting Intel PXE ROM.

Hi and welcome to the communityIf any removable disk such as flash pen drive is inserted, then please remove it. Then try the procedure below.If you are trying to boot from the hard disk, Then please press F12 at lenovo screen after pressing power on and select the hard disk as the temporary boot device. This is temporary. For permanent go to bios setup utility by pressing F2 or F1 and place hdd in the first place




Ishaan Ideapad Y560(i3 330m), Hp Elitebook 8460p!(i5-2520M) Hp Pavilion n208tx(i5-4200u)If you think a post helped you, then you can give Kudos to the post by pressing the Star on the left of the post. If you think a post solved your problem, then mark it as a solution so that others having the same problem can refer to it.

9 more replies
Answer Match 63.84%

Hi
I have a Lenovo g580 with windows 7 home premium 64 bit, whenever it goes to sleep, in whatever way, I get a black screen telling me that windows did not shutdown successfully.
I have completed a system restore to factory settings and downloaded and installed all updates. I have also run all Lenovo diagnostics to no avail.
I have changed the settings in power options, the bios has no power option.
I would appreciate any help
Many thanks

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Answer Match 63.84%

Hi,
I would like to know if my laptop is compatible with Windows Vista SP1 x64.I tried to install it,but when i rebooted the first time,it gave me a blue screen.I can't even boot into Safe Mode,or Last Known Good Configuration.I know Vista SP1 is compatible with UEFI,right?

A:Lenovo G580 20150 compatibility

Do not worry about compatibility. You must meet the minimum requirements.
What is windows vista?
Scroll a bit down the page
Then click on Vista Premium
https://www.thomas-krenn.com/en/wiki...s_in_UEFI-mode

27 more replies
Answer Match 63.84%

Hello every one today i was working normaly with my laptop g580 and the laptop turned off like when you unpluging the charger. I try to turn it with the charger/battery/both without any luck. No sign or light work . I make some solution like hard resset, pressing the button for 30s .... without any luck. Any sugesstion to fixing it even opening the laptop?

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Answer Match 63.84%

 ?  ?  ? My Lenovo G580 says "Lenovo" and didnt want to startup. I had try really many tutorials, i ude this pc for my school and i really need it to works please help me guys???? 

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Answer Match 63.84%

Hi I've lost my antivirus on my laptop, any suggestions on what should I do?

A:lost protection on my G580 Lenovo

What do you mean by "lost" exactly? Did your license expire?

10 more replies
Answer Match 63.84%

HelloI have a Lenovo G580 laptop with windows 7.I used it for about 2 years and 1 month ago my laptop diesthe laptop does not work and does not have any sign of electric. it does not work with the AC adaptor or with the battery, so the issue was in the motherboard, i bought a new motherboard and replaced the old one with the new (used), then the laptop back to  life againbut the problem is the laptop does not function with the battery, when I plugging the AC adaptor the charging lamp Lighting up and when I run the windows the battery indicator show (92% in charge) for hours and when i unplug the ac adaptor computer shuts down instantly.Please advise .Thank you !

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Answer Match 63.84%

Hi.I have a G580 laptop, and its gets my gray hair :-) The keyboard is working very strange, the number keys dont work 1-2-3-4-5-6-7-8-9-0, the numlock is not working eighter, i have to enable capslock the write smalle letters, i cant log into windows because my password is with numbers, i have tried to clean my laptop twice, every time it come up with a windows default account wich i don know the password for, i cant boot up in safe mode because i dont have the right paasword. As you can see i am pretty stocked her.. Please Help....

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Answer Match 63.84%

Hello.

I have a Lenovo G580 with Windows 8. I have a weird problem with audio. If the default audio is set as internal speakers and I plug in my headphones the sound just keeps coming from the internal speakers. But if I set the headphones as default, I can switch between the speakers and headphones as I want and there is no problem if only I play music from my computer.

If I try to play something from my browser, however, the sound only comes from the internal speakers and connecting the headphones does nothing. Except (and this is where it gets weird) if I play something from my computer first using the headphones. Then I can play anything from the browser and hear it through the headphones as long as I don't plug them out. If I plug them out, the sound switches back to the internal speakers and trying to plug in the headphones again doesn't do anything. So I have to play something from my computer again with the headphones plugged in and then switch to my browser to again play everything through my headphones.

What's wrong with it? Any way to make it work as it should work?

A:Lenovo G580 audio problem

Hi lenny111, first question would be what make of audio chip and have you downloaded the latest 8.1 drivers?

10 more replies
Answer Match 63.84%

I own a lenovo g580 20157 model laptop. I am facing issues like its heating up a lot while playing games.i started facing all this problems after i updated the bios to 62cn40ww. Now i face fps drops. the games i used to play on my laptop with old bios, now started lagging. I also can't find the old bios file on support page. kindly advice.

A:Lenovo G580 20157 Performance.

Hi Puneet,
 
Welcome to Lenovo Forums.
 
We are really sorry to hear about the issue you are facing.
 
Firstly, Check BIOS? Sometimes a BIOS has fan speed controls.
 
This is normal as the game is running and full GPU is utilized, if the temp increases more than normal.  I suggest you to use the Laptop by placing it on a flat surface for good ventilation.
 
Please go through the below link to understand about Safe Temperature range for CPU?
 

Click Here
Click Here

 
You can refer the below thread for BIOS downgrade
 
Click here
 
Hope this helps.
 
Regards,
Shashi Kumar
 
-------------------------------------------------------------------------------------------------------------------------------------------
Did someone help you today? Press the star on the left to thank them with a Kudo! If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! 

8 more replies
Answer Match 63.84%

Hey, I'm currently using a G580 Lenovo laptop.One day I played my laptop and supricely it just turned off, so I turned it on again and once I typed my password to access the PC it turned off again, so I got the battery out the PC and waited five minutes, after I got the battery back I pressed the power button and nothing happened, no lights, no noice, nothing, just not turning on. I tried to find my problem on the internet and I found a youtube video how to fix that: get your battery off with your charger, press the power button 1 minute, get back the charger into the pc and press the power button and ta-dam! It's working. Well no, I did everything and it didn't solve my problem. Any ideas?

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Answer Match 63.84%

Hi, A small amount of water was spilt over the keyboard. It was promptly soaked up and computer worked fine for two hours. Some of the keys are no longer working (space, b, n and arrows). The computer is working fine and external keyboard is fine.Any ideas of how to get them working again? They have been removed and all looks dry. Thanks

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Answer Match 63.42%

i have worked with this laptop for over two and half years without any difficulties but now for over 5 months, when it shuts down or restarts, it powers up the system with power lights on but shows black screen. when i try to open it, the hard disk is always hot but still nothing. when i remove the CMOS battery and put it back, it takes like 5 minutes and it displays. i dont i understand the sickness need your help thank you.

A:Lenovo G580 laptop powersup the system but does no...

You need a tech to assess it. Impossible to troubleshoot without doing tests and observing.Eg. Fan - starts up, continues after boot up runningPower adapter voltage etc or other power issues. Air flow and likely more.




T520 Model 4239 Intel(R) Core(TM) i7-2860QMbr>; Nvidia NVS 4200M Windows 7 Home Prem - 64bit w/8GBZ70-80 I7 - 5500U 16GB GB - 1TB HD Window 8.1 64bit FHD 17.3 inch Display, Nvidia G840 w/2GB memory

4 more replies
Answer Match 63.42%

Hi All,
I am facing problem please help me out. Actually I forgot my Administrator password and I was using my system using Guest Account. But unfortunately today when I turn on my laptop to try recover the password, display turned into Blank and I hardly can see folders, Icon etc. I tried some with my own but does work thats why I need some expert advise. I have tried the following but didn't work

1. Reboot the system.
2. Opened in safe mode.
3. remove the battery and adapter after some time reboot. etc.

My laptop's configuration is given below :
Lenovo G580,Ci5 3RD/4GB/500GB/Windows 7 ultimate 64 bit.

Please let me know If you required any specific information.

Thanks in Advance
Shubh

A:Lenovo G580/i5/4GB blank screen on bootup

For password see option 4 or 5 - User Account - Reset Password in Windows 7

Can you be more specific about how it turned blank? A photograph will help tremendously. Screenshots and Files - Upload and Post in Seven Forums

5 more replies
Answer Match 63.42%

Hi all,is there a way to order new original sticker for Lenovo G580 (like this one on picture)?I have new, very good G580 laptop (model 20150) and I am very satisfied. I replaced the CPU and put the new i7 3610QM in it, 8GB of RAM and SSD. The only thing that tore and which bothers me is sticker. xDIf anyone from Lenovo can help me with this, I would be grateful.  

A:Lenovo G580 - where to order original sticker?

Hi Wind,
 
Welcome to Lenovo Forums.
 
It really feels something amazing when people are concerned about stickers more than issue. I can honestly say that i haven't tried it. However if you asked me to guess I would suggest you to contact the nearest service center for futher assistance.
 
Hope this helps. Let us know how you get on.
 
Regards,
Shashi Kumar
 
------------------------------------------------------------------------------------------------------------------------------------------------------
Did someone help you today? Press the star on the left to thank them with a Kudo! If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! 

2 more replies
Answer Match 63.42%

Just started happening this week.   It's stuck at the boot screen "lenovo".   I tried many different methods like removing battery, holding power button to reset, etc.  The *only* way to get it to boot is the remove memory card, and put it back.  Then it will boot up fine.     It might then boot fine for the rest of the day.  But then the next day (or after being shutdown for a while), it happens again so i have to remove memory card, put it back, etc.  What could be the problem here ?  I tried both memory slots.  So i don't think it's particular to one slot.  

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Answer Match 63.42%

hi, i just updated my windows 7 to windows 10. should i update my bios?i see no update for windows 10, the latest is only for windows 8.1.this is the current bios i am usingSMBIOSBIOSVersion5ECN39WW(V3.05)thanks

A:lenovo g580 20150 latest bios.

My rule of thumb with BIOS updates is "if it is not broke, do not try to fix it" because there is always an inherent risk that a BIOS update can fail, and if so, leave  the system bricked (dead) requirnig a new motherboard, and there does not appear to be anything in the latest updates readme.txt other than specific fixes for Windows 8.1... So I would hold off. Summary of changes
==================
General Information:
Fixed:
1. Modified small number keys (such as the key U, I, O) matrix for win8. Cheers, 

1 more replies
Answer Match 63.42%

Hello. Can someone help me please. My lenovo G580 laptop is stuck on the lenovo splash screen and I do not know how to fix it.

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Answer Match 63.42%

Hello, The Problem:Recently I installed Ubuntu 14.04.1 LTS  to my HDD in UEFI mode. Soon I found out that I could not access the BIOS using F2, but F12 allowed selection of boot device. Reinstalling Windows, I found out that the boot menu still had the Ubuntu entry and I still could not access the BIOS. I searched on the web for a solution and before I could manage to find a proper one, I managed to delete both the ubuntu and windows boot manager boot entries, still locked out of bios. This time I could not boot into any OS, could not access bios using f2 nor access boot menu using f12.  The Solution:There was one last hope, during boot I noticed that PXE (Boot via ethernet option was still showing).Note: This solution requires you to update the BIOS. This is a very risky procedure, so proceed with caution. This will also probably void your warranty. If you can access boot menu (F12) and want to regain access to the BIOS (F2), boot into Windows 7. Install a bios update for your laptop (specifically for your laptop) available at The Lenovo Support Site. The oldest BIOS (probably for Windows 7) is preffered. If you donot have access to windows 7, perform step 2 and boot into the created ISO by creating a bootable CD or pendrive. Then goto step 11.If you can't access F12 and F2, cannot boot into OS, but can boot via Ethernet (there should be a message about trying Atheros Ethernet PXE Boot during startup), start from step 1. Perform the following steps on a s... Read more

A:Lenovo G580 cannot access BIOS after installing Ub...

Update: Even in the newest BIOS Update 62cn97ww (for Lenovo G580), Ubuntu causes the same problem. I came across a solution on the internet, that works without having to update the BIOS if Ubuntu can be accessed. To fix it, boot into Ubuntu (should be installed on the system), start Terminal and type in the following commands:sudo grub-install
sudo efibootmgr -b 0 -BReboot and F2 should work. BIOS should be accessible through F12>Tab>Setup also. Ubuntu will boot no more but can probably be fixed.

8 more replies
Answer Match 63.42%

Hi all, I've run into an issue with my laptop  Lenovo G580 that has Windows 10 Enterprise 64. I am not able to read CDs and DVDs. When a DVD is inserted, "Choose what to do with removal devices" comes up. When I click that, the error message "E:\ is invalid drive" shows up. Please help. Thanks and regards,John

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Answer Match 63.42%

i have worked with this laptop for over two and half years without any difficulties but now for over 5 months, when it shuts down or restarts, it powers up the system with power lights on but shows black screen. when i try to open it, the hard disk is always hot but still nothing. when i remove the CMOS battery and put it back, it takes like 5 minutes and it displays. i dont i understand the sickness need your help thank you.

A:Lenovo G580 laptop powersup the system but does no...

You need a tech to assess it. Impossible to troubleshoot without doing tests and observing.Eg. Fan - starts up, continues after boot up runningPower adapter voltage etc or other power issues. Air flow and likely more.




T520 Model 4239 Intel(R) Core(TM) i7-2860QMbr>; Nvidia NVS 4200M Windows 7 Home Prem - 64bit w/8GBZ70-80 I7 - 5500U 16GB GB - 1TB HD Window 8.1 64bit FHD 17.3 inch Display, Nvidia G840 w/2GB memory

1 more replies
Answer Match 63.42%

Model: 20157/2689Lenovo G580Windows 7 and Ubuntu 14No wifi card detected in device manager and intel proset gives error driver not installed.?

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Answer Match 63.42%

Hi there all, Recently I got a Lenovo G580 (2189).Because I need WiDi (wireless display) options I bought a Intel Centrino Advanced-N6230 wireless card. After installing this hardware an error showed up at the startup: error 1802 ... unauthorized etc etc. I did not know about Lenovo - Bios and whitelisting hardware. Anyway this simple question remains. Which Intel Wirelesscard can I use with this laptop in order to work properly.Cause I don't want to hack the bios Cheers,Marlon

A:Lenovo G580 replacing wirelesscard not succesful -...

Hello and welcome,
 
I'm more familiar with ThinkPads, so please double-check anything you read in this post...
 
The problem with the white list is that a wireless card has to have a Lenovo FRU number.  It isn't sufficient to be an Intel XYZ board, it has to be an XYZ with the firmware ( the PCI subsystem ID) modified for Lenovo.  Reputable vendors will list the FRU if the board will play nice with the white list.
 
Take a look at the hardware maintenance manual for the G580, page 102l.  It lists an Intel 6150NX with an FRU # of 20002543.
 
Lenovo G480, G485, G580, G585, G780 Hardware Maintenance Manual (English)
 
As I said, this isn't my field of expertise (if there is one...) but maybe this will at least get you started.
 
Z.
 
 

9 more replies
Answer Match 63.42%

Hi Team, I just bought Lenovo G580 laptop on 26 April 2013. It worked for few days well, but yesternight it suddenly trip to white screen. I made on/off several times, in/out the batteries but the white screen remains same after turn on the laptop. When i turn it on the screen goes white and it reamins constant.... Anybody have idea what problem it relates too ? What to do ? Please help guyz ?












Solved!

Go to Solution.

A:Lenovo G580 screen goes white display

hi sameerjha28,
Welcome to Lenovo Forums!
 
?
You can try doing this:
-Turn off the computer.
-Unplug AC Adapter and remove the battery.
- Hold the Power button Down for at least 10-15 seconds, Then try reconnecting the AC adapter only and leave the battery out, turn it ON and see if it will make any difference.
- If it powered on Try it with the battery and check if it would still turn on properly.
?
If the above steps did not work Try an external monitor and check if it works there.
 
I would suggest Contact Lenovo Technical Support for service if the steps above did not help.
 
?
Hope this helps,




Did someone help you today? Press the star on the left to thank them with a Kudo!If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.Follow @LenovoForums on Twitter!

4 more replies
Answer Match 63.42%

Hello,Recently I have reinstalled Windows 10 updated from 8.1 (where everything was OK) to clean Windows 10 installation (changed HDD to SSD).Everything is fine, except one single issue - integrated camera is not working.- Camera indicator is always on (white LED is always turned on)- There are NO imaging devices in Device Manager- In Device Manager is one warning - Unknown USB Device (Device Descriptor Request Failed), Location: Port_#0006.Hub_#0005, with status with error code 43. Is there any way to solve this problem? If you need any additional info, I am here to provide Thank you in advance!

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Answer Match 63.42%

Hi,
My daughters laptop has me baffled. It started with a blank screen issue, which I solved with a system restore. (theres was nothing of importance on the hard drive) I did try taking the battery out and after replacing holding the start button for 30 seconds first.
All appeared fine untill I shut it down. There was a massive 186 windows updates to do, which was expected after rolling back so far...
The issue now is a I get this message on the screen "failure to configure updates, reverting changes. do not turn off you computer. I get stuck with this screen with no change, I even left it over night.
I haven't managed to find the safe boot option with this Win 8 machine, I tried the F8 key on start up but no joy.
Has anyone solved this problem before?
Thanks in advance
Marty

A:Lenovo G580 Win 8 laptop update issues

Did you revert back from windows 10?

1 more replies
Answer Match 63%

Hi there,

So I've had sudden trouble with my webcam in the last two days, which is kind of irritating because I rely on it a lot. Specifically, when I try to activate my webcam, Windows disables the USB controller its connected to, reporting "Windows has stopped this device because it has reported problems. (Code 43.)" I've tried the webcam on another computer and had no problems. Disabling/reenabling doesn't do anything, neither does using a different USB port. I've tried the other solutions I've found online, including running the Hardware troubshooter, taking the battery out of my laptop, and unplugging the power for a couple of hours. I've removed the USB controllers, and restarted my computer. My BIOS is most likely up to date (have updated it previously, and its an older machine.) If anyone can suggest any solutions, that would be great.

A:Help? Error code 43 with a USB webcam

How about the drivers for the device and the usb controllers? Update the drivers to these devices and see if the issue goes away.

3 more replies
Answer Match 62.58%

I bought my Lenovo G580 more than 3 years ago, and it came with Windows 8.
For a certain reason, my coworker installed on it windows 7.
I tried to restore it to the original image by using the Novo OneKey Rescue button next to the power button... but unfortunately it didn't work... when i press the Novo button, four (4) choices appear on the screen:
- Normal Setup
- BIOS Setup
- Boot Menu
- System Recovery
When i press "System Recovery", windows 7 starts normally without recovering anything...
Is there any way to restore my Laptop to the original factory software???
Thank you in advance...
 
Mod's Edit: System model added to the front of Subject line to improve visibility / clarity.
 
 

























images.jpg ?12 KB

A:G580 - Lenovo OneKey Rescue button is not working ...

Your One Key Recovery (OKR) button is working, but most likely the recovery partition that contained the necessary files was removed or destroyed during the install of Windows 7.You have a couple of options:1. Contact Lenovo Support by phone, ask if the recovery DVD's are still available and purchase them, it is a reasonable price...2. Purchase the retail DVD of Windows (7, 8.1 or 10) and perform a fresh install.3. Pick a Linux version you like - download and burn to DVD, then install from media.I personally use Windows 10 Pro and Linux Mint (Dual Boot) on my G580 with no hardware issues in either OS... Really like some of the applications that Linux has, and the fact that it is completely free to use.Good luck.CB

3 more replies
Answer Match 62.58%

Im not native english speaker, sry if u cant understand some parts. Ill try my best to make my message clear so eventual will come easier.

This problem occurs for quite some time, its rather calm since few weeks when I downloaded shitload of new drivers and some other lenovo stuff but might be just coincedence. Since this issue doesnt want to go away itself I have to do something about it. I can send it to Lenovo for free service anymore so Id like to ask some experts if theres something I can do to fix this issue.

Some info:
- occurs usually while typing or other stuff, but few times my laptop literally went nuts and flashed black screens few times a sec, no matter if i touched it or not

- its not overheating, i bought cooling pad and it didnt help much

- can happen just after turning laptop on and not happen during 10h+ session

Thank you in advance.

A:Screen randomly flashing black on Lenovo G580

Work through these Troubleshooting Steps for Windows 7 which will uncover most problems. Report back results as there may be other steps indicated.

Why did you install all of these other drivers? Did you already have performance problems or just create them?

Do you have a System Restore point still available before this problem began?

What else have you installed? Please post back as screenshot of Control Panel's Programs and Features after maximizing the page, using the Snipping Tool from Start Menu: Screenshots and Files - Upload and Post in Seven Forums - Windows 7 Forums

3 more replies
Answer Match 62.58%

Please assist as I did the following steps to access the BIOS, it hangs:1. Shut down the computer2. Press the "Recovery Button" NOT THE POWER BUTTON (A small round button with curve arrow sign which is located on the left side of the Power Button just next to the dust removal opening on the left side of the laptop)3. Selected the BIOS Setup and nothing happens. I cannot even choose the boot option. If I put a pendrive with ubuntu, It picks it up, but not the Windows pendrive.My original HDD has bad sectors and cannot clone it. Any Ideas on how to help me?

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Answer Match 62.58%

Hello All,
 
My Lenovo Laptop, Lenovo G580 Model 2189, was upgraded from Windows 8.1 to Windows 10. Up until then I had been using Lenovo Solutions Center (LSC) and the Backup utility within it.
 
Now post the upgrade the Backup option has disappeared from the LSC. I am running LSC Version 2.8. 
 
I upgraded to LSC 3.x after reading somewhere that I should do this if I have upgradred to Windows 10. Then the only option I got was the periodic hardware scan for problems. So I downgraded again to LSC 2.8.
 
Will LSC Backup work under Windows 10 ?
Is there a Windows 10 version of LSC I can download that does have the backup option ?
 
Thanks All
John.
 
Mod's Edit: System model added to front of Subject line to improve visibility / clarity.
 

A:G580 - LSC Lenovo Solutions Center - Missing Backu...

Yes I have upgraded to LSC 3.3.002 and File Backup Utility has disappeared.

1 more replies
Answer Match 62.58%

Hi

I got a new Lenovo G580 laptop which did not come with any pre-installed OS. I installed Ubuntu in UEFI mode (I had not disabled UEFI/Secure Boot). Later I installed Windows 7. During installation it asked me to format the entire format as it did not recognize the GPT partition. Accordingly without thinking twice I erased the entire HDD and installed Windows 7. Now I am unable to enter into BIOS

Things I have tried:
Tried with F2, F1 and Delete keys while booting
Tried removing the battery and booting while pressing the above keys individually
Tried removing the battery and adapter, held the power button for 1 minute
Tried removing the battery and held the power button for 1 minute while the adapter was plugged in
Tried pressing F12 and going to the APP MENU but I can only see "Diagnostic Splash" Nothing else and in that diagnostic splash screen I see that the System BIOS is "shadowed"
How can i gain access to BIOS so I can disable UEFI and install Win 7 and Ubuntu side by side
 

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Answer Match 62.58%

hello
my problem is very confusing
every time i plug in a usb for android device it says it's not recognized by windows however the mobile or the tablet are charging via the USB but i cannot access the memory card
i tried installing intel USB driver , ADB driver but still no response
i use windows 8.1 last update was 3 days ago

A:android devices aren't recognized by my lenovo G580

Originally Posted by Zaref


hello
my problem is very confusing
every time i plug in a usb for android device it says it's not recognized by windows however the mobile or the tablet are charging via the USB but i cannot access the memory card
i tried installing intel USB driver , ADB driver but still no response
i use windows 8.1 last update was 3 days ago



Try Wondershare MobileGo free trial. After it installs the proper device drivers you should be good to go and under no obligation to buy.

[OFFICIAL] Wondershare MobileGo for Android: Android Manager

2 more replies
Answer Match 62.16%

Hi, I have lenovo G580 20157 laptop with windows 8 pro, i found a bios update 62cn97ww on support site but when i restarted my laptop and run the 62cn97ww update it just hangs and does not respond. kept ideal for long time to restart but no response. Any help on this?

A:Lenovo G580 20157 bios 62cn97ww update problem

hi adarsh_savant,
 
I think you may have concern in this thread,
http://forums.lenovo.com/t5/Lenovo-3000-and-Essential/G580-Bios-update-problem/m-p/1199186/highlight...
 
Here the suggested solution from neokenchi that helped.
 
1. Boot into the BIOS by repeatedly tapping F2 on startup
 
2. In the BIOS, navigate to the Boot Tab and set UEFI to Disabled or Legacy then press F10 to save and exit. When
the computer reboots, check if you still get the errors and/or if you're able to boot into Windows.
 
3. If same problem, leave the changes that you made on Step 2 and attempt to re-install Windows via a Windows 8 recovery drive or OneKey Recovery button (note that this will wipe the computer to factory settings)
 
Hope this helps,
Cheers!



Did someone help you today? Press the star on the left to thank them with a Kudo!If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.Follow @LenovoForums on Twitter!

9 more replies
Answer Match 62.16%

I bought laptop 4 years before and it was good experience no maintannce cost or no issue till the date, but suddenly it stopped working. When I took the laptop to near by service centre they dismantled and tested the components and they are asked me to change a new mother board , really I could not understand what is the problem. How much will be costed , if I take my laptop to near by lenovo service centre ? May I know the maximum consuling charge , and I am just expecting everything should be fixed in front of me ?( place : India, chennai, sholinganallur ) 

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Answer Match 62.16%

Hey All,
I have a LENOVO G580 2689 Laptop. It has:

Intel Core i3 2.40GHz (i3-3110M)
DDR3 (4GB)
No hard drive
Windows 8 sticker.
I would like to install a 1TG Hard drive. Which hard drive is compatiable with this laptop? Also it has a Windows 8 sticker underneath the laptop but the Windows 8 serial key is not present. Where can I find the licence key for this machine? Are they stored in the BIOS/motherboard?
 
Thank you in advance! :-)

A:Which hard drive to install on a LENOVO G580 2689 Laptop?

Try this for the HDD: http://www.amazon.com/Laptop-Hard-Drive-Lenovo-G580/dp/B00M4OGZQI. As for the windows 8 serial key, I don't know. My lenovo Y410p doesn't have the serial key on it, but I had no problems installing windows 8.1.

3 more replies
Answer Match 61.74%

Hi,
My OS is Windows 2000.On installing drivers for Webcam: Logitech Quickcam Go, and plugging in the device, the pc detected the new harware(but with the yellow exclamation mark).The webcam is also receiving power.I am getting the error
Your registry might be corrupted. (Code 19)I have already tried the following but without success:
1) Windows Troubleshoot:
regedt32,
Select the following subkey: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum
On the Security -Permissions-Permissions for Enum select SYSTEM in the list and in Permissions, check Full Control.
Click Advanced, and then select the Reset permissions on all child objects and enable propagation of inheritable permission check box to make this change in all subsequent subkeys.
2)http://support.microsoft.com/kb/295773
I tried to follow this, but I am unclear what exactly is to be done according to the instructions

Please help at the earliest
 

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Answer Match 61.32%

I am completely stumped by this problem. I will do my best to explain it and see what you fine folks can do.

I had an older bluetooth dongle, off-brand model, 2010-2011 year, that I installed on my new desktop computer. It worked, but sound quality on my Sony Dr-BT101 headset wasn't great. It worked well with my bluetooth-enabled phones and tablets, so I suspected the dongle. I bought a CSR8510 dongle, which came with a CSR Cambridge Radio Harmony software stack. I installed the software, and turned on the headset, paired it, but no sound came out of the headset. I went to Sound, saw no entries. Went to device managers and saw the parts in yellow. I tried to update the driver but all I got was Code 18 error and this weird message in the picture. I clicked on properties and saw this message.





Quote:
The drivers for this device are not installed. (Code 28)

There is no driver selected for the device information set or element.




I am stumped. I've tried uninstalling, re-installing, installing other Bluetooth drivers, waving a magic wand, none of it has worked. I'm thinking it's a problem with the Registry, but I am not sure how to proceed.

Any ideas?

A:Bizarre Bluetooth driver problem (Code 18 and Code 28 error)

Give this a try. It's free.
https://www.slimwareutilities.com/slimdrivers.php
You do need to resolve those Other devices category issues.

1 more replies
Answer Match 60.9%

Hi to all my operating system is Windows XP with Pentium 4, Processor(2.8ghz) and 1 gig of memory this is the problem I have which I cannot resolve or find a solution for so a brief explanation

I installed a new a Technika H16WC-01 webcam with headset from the disc that came with it and after installing when I tried to open the webcam this error message popped up

no video hardware found

I then uninstalled it.updated all the drivers then reinstalled from the disc and this new error message popped up

error 80040275 cannot add vidcap to filtergragh

that's the message and I cannot find out what it relates to or find a solution,I have also removed the program and reinstalled it again and again with the same result by showing the error message above.
I have,and just to maybe confuse matters for you my old Logitec Quickcam,it worked perfectly, before and after the updates.

apologies for being a bit long winded but if anyone can help to resolve the problem I would be more than grateful many thanks for reading best regards to all
 

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Answer Match 58.8%

I have a Lenovo Yoga Tablet 2 running Windows 8.1. When I attempted to update the operating system to Windows 10, there was an error (I'm not sure what exactly the error was, or what caused it, as I was not monitoring it at the time) and now the tablet will not boot to any operating system. When I turn it on it says: "Your PC ran into a problem and needs to restart." Then, it restarts, and loads a page that says: "Recovery // Your PC couldn't start properly. // A required device isn't connected or can't be accessed. // Error code: 0xc0000225 // You'll need to use the recovery tools on your installation media. If you don't have any installation media (like a disc or USB device), contact your system administrator or PC manufacturer."

I have done some research and it appears that I will need to create a USB recovery drive, but I am not confident in exactly how to do that in a way that will work on my tablet. I am not partial to any particular operating system (between Windows 8.1 and 10), I just need a functioning tablet. Any help would be greatly appreciated!
 

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Answer Match 58.8%

i need help.my pc keeps crashing and im trying to figure out why.im running windows 10 updated from windows 8 latelyi im currently defragging my harddisc and updating driversthe problem is that after half an hour or two my pc freezes and the only way to restart is to hold down the power button or pull out  the battery. afteer restart i have another half an hour or something.  

A:Lenovo z50 result code from error scan of storage ...

I'm having the exact same issue but my Code is: WHD01V011-DL7C8J What does this mean?  Does it mean my HDD is knackered?  I run a Lenovo Diagnostics Test and it passed all barring a few - Smart Drive etc failed. I'm concerned my laptops faulty and wondering if it's quick, easy and CHEAP to repair. ThanksAsh.

1 more replies
Answer Match 58.38%

My clients lost all file. Every time when user restart the pc , it create a new user.When I check in registry , there is no .bak file.Everything is lost.Can anyone  please help me. 

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Answer Match 58.38%

I think this is the forum that I need...

I recently bought an infrared webcam [generic] from China. Cheap and easy. Turns out that it "encountered an error" when I installed the driver. Before I bought it, I didn't know that it was for 32-bit Windows (they failed to inform me ).

Is there a way to emulate a 32-bit application on a 64-bit system??? Or a way I can fool the driver to make it work? Or even tamper with it to do so?

And, if that won't work; does that mean that the device only works on 32-bit system and would never operate on a 64-bit one?

Please help, and thanks in advanced.

Note: I tried the webcam and driver on a 32-bit laptop and it worked fine. So they device isn't faulty.
 

A:Webcam Driver Error

Oh, I forgot to mention:

It is a USB2.0 JPEG Webcam. The driver installs as JPEG Webcam.
 

2 more replies
Answer Match 58.38%

Hi there!
I just bought a webcam for my desktop pc.It's a TRUST WB-3250p. I install the proper Vistax64 drivers from the TRUST site and I successfully finished the installation.When I try to run the AMCap [as I was told by the manual] I get this error :
"ERROR 80004002 Cannot find VCapture:IAMSteamConfig".
I try to uninstall and install once again the device but the problem remains.
The same webcam worked perfectly in a win XP sp2 op.system.
So,I contacted the TRUST Helpdesk about the problem but I still wait for an answer.
So,can anyone help me with this one or even propose a solution/suggestion..?
HELP ME GUYS, I AM REALLY DESPERATE...

A:Webcam Driver Error

Got same problem, no solution yet.

However, if cause of yours is same as mine, that message may be irrelevant as AMcap is not actually seeing the Trust device, just the basic HP starter camera device. If the Trust device is not shown, have a look at device manager.

I have Trust Webcam 15082 there but it is marked as in error with device status as "This device cannot start. (Code 10)"

Maybe someone has some clues on that one. Cheers.

3 more replies
Answer Match 58.38%

Hi all, user of a Lenovo Thinkpad E540 here.  So, I've got a small question regarding error codes in the Lenovo Solution center. I've experienced probably 3 "Blue screens of death" during the last two weeks, and I therefore looked more into it and checked the hardware. And voila, there were some errors in the system: He's giving me the error code WMB008000-UL7XJE when he's done with the PCI/PCI-e test, the USB test and Chipset test. He's also saying that both the PCI/PCI-e test and the Chipset test failed, though the overall testing seems to have been successful... so now my question is: What does that mean for me, and should/can I do something specific to fix this? (Also, he's giving me a warning for the stress test of my graphics card, a Geforce GT 740 M General Specs: Processor: Intel(R) Core(TM) i7-4702MQ Prozessor @ 2.20GHzRAM: 4 GB (Default RAM for this model, from Hynix/Hyundai)Graphics built in: Intel(R) HD Graphics 4600 Thanks in advance, 1Lin1

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Answer Match 58.38%

Recently after getting a fresh install of windows 10 on my ThinkPad T450s, I occasionally get BSOD while in the middle of doing various tasks (word processing, web browsing, onenote, etc.). Because of the fresh install, I downloaded many applications so I don't know what's causing the issue. The error code is 0xdead039e, but I couldn't find any information about it online. Any help would be appreciated.

DESKTOP-92VPPHA-Wed_01_20_2016_135015_19.zip

Model: ThinkPad T450s
CPU: Intel(R) Core(TM) i5-5200U CPU @ 2.20Ghz
RAM: 8.00 GB
Hard Drive: 500 GB HDD
Graphics: Intel HD Graphics 5500

A:BOSD Error Code 0xdead039e on Lenovo ThinkPad T450s

All 4 dumpfiles are :


Code:
*** WARNING: Unable to verify timestamp for Netwtw02.sys
*** ERROR: Module load completed but symbols could not be loaded for Netwtw02.sys
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
Use !analyze -v to get detailed debugging information.
BugCheck DEAD039E, {121e0009, 12507ba, 11af0000, 0}
Probably caused by : Netwtw02.sys ( Netwtw02+7f2d5 )
Followup: MachineOwner
---------
1: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
Unknown bugcheck code (dead039e)
Unknown bugcheck description
Arguments:
Arg1: 00000000121e0009
Arg2: 00000000012507ba
Arg3: 0000000011af0000
Arg4: 0000000000000000
Debugging Details:
------------------

CUSTOMER_CRASH_COUNT: 1
DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT
BUGCHECK_STR: 0xDEAD039E
PROCESS_NAME: Sy... Read more

0 more replies
Answer Match 58.38%

When it is turned on, it shows Your PC needs to be repaired A required device isn't connected or can't accessed error code 0xc000000f You'll need to use recovery tools on your installation media. If you don't have any installation media like a DISC or USB device, contact your system administrator or PC manufacturer.

A:Lenovo s405 blue screen error code 0xc000000f

hi donna2009,
 
Welcome to the Forums.
 
If you're running on Windows 7, try to  create a Windows 7 System Repair Disc on another machine and use it to repair the bootloader. If the repair doesn't work, try to perform a system restore.
 
If you're running on Windows 8, try to create a recovery drive on another machine to repair the PC. If you don't have another PC, try to Interrupt the loading of Windows 8 to enter push-button reset mode (this is like a recovery environment to restore the pc fromr previous working state). To do this, hold the power button while Windows 8 is loading up (you need to do this twice). If successful, you'll see this screen:
 

 
Click on Troubleshoot and from here, you can:
a. boot into Last Known Good Configuration
b. boot into Safe Mode, If everything's ok, try to restart the computer in normal mode and observe
c. do a System Restore
d  refresh your Windows 8 PC  or reset windows 8 (note that this will wipe the computer clean)
 
 
Hope this helps

3 more replies
Answer Match 58.38%

Hello everyone. I'm having a few problems with activating my windows 7 professional and I'd greatly appreciate some help. I've done plenty of searches on the web to try some of the methods provided by Microsoft support pages and other sites.

So I guess I will start with my story before providing the diagnostic report that I found in a thread on here. So a friend got an older laptop from his work and gave it to me because I could use it. I'm not sure of everything but I know he told me that he changed out the harddrive to try and get it to work again.

He also put windows 7 professional on the laptop. So great, I get a laptop but I find that it's not activated. I didn't have the CD key, just the product ID, so I used a key finder to retrieve that. After entering in the CD key I find that it appears to work before I get an error code: 0xc004E003.

The description said: "The Software Licensing Service reported that license evaluation failed." I then look online for some solutions and find the MS support pages but none of the methods work, including the automated phone system. I'm using a older lenovo laptop and there is no option for "Use Automated Phone system" after clicking on "Activate Windows now". Only a link to Lenovos' support numbers.

Which I tried and never got a real person after an hour of waiting. So I'm stumped, I'd appreciate any help. Also, one more thing, it says it's going to attempt to automatically activate in ... Read more

A:Activation problems, error code 0xC004E003, lenovo laptop

I also visited this site: Genuine Windows - Microsoft Windows. It did say my copy was genuine.

6 more replies
Answer Match 57.96%

Hi, My touchpad scrolling was not working . So i installed given driver for touchpad on the lenovo site which was Synaptics,Elan . But when i am installing this there is an error poping up -"driver is not compatible". So, please provide solution if you have one.

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Answer Match 57.96%

In my attempt to reinstall my Lenovo G580 audio drivers I deleted one and I can't find it. I think it might be a Dolby Advanced Audio driver because I'm pretty sure thats what my computer has. When I looked at device manager there were orignally 2 drivers under "Sound, Video, and Game Controllers". After I deleted one, the driver that was left is Intel(R) Display Audio. I hope that helps identify the missing driver. Also I would like a download link to the Intel(R) Display Audio driver because i will need to reinstall that one as well.
 
Im almost definently monitering this post constantly so if you reply expect a response very soon
Thanks for the help
 
Mod's Edit: System model added to the front of Subject line to improve visibility / clarity.
 

A:G580 - Missing Audio Driver

Hi LA314 , 
 
Welcome to the Community Forums.
 
You may visit the support website for your particular model , choose your appropriate OS and under the Audio category you can try to install offered drivers for your particular system.
 
Check all other sub category as chipset update is helpful. 
 
Update us how it goes.
 
Regards

1 more replies
Answer Match 57.54%

Diagnostic Report (1.9.0019.0):
-----------------------------------------
WGA Data-->
Validation Status: Genuine
Validation Code: 0
Cached Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-*****-*****-733WD
Windows Product Key Hash: J8bZA6mhcZqo/1ndlXzMli4JtGo=
Windows Product ID: 00371-OEM-8992671-00524
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010100.1.0.048
ID: {BE307F4D-C95B-4AEC-A0C0-964831D0BF82}(3)
Is Admin: Yes
TestCab: 0x0
WGA Version: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Professional
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.151019-1254
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
WGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 100 Genuine
Microsoft Office Visio Professional 2007 - 100 Genuine
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154... Read more

More replies
Answer Match 56.28%

Hi all,
Brovz I seriously need your help. i have messed up big time.
I wanted to uninstall zorin os- i am so stupid that i deleted the partitions in windows 7. when i restarted i was unable to boot anything- the error message came. no partitions grub rescue>.
I thought i should reinstall Zorin OS to fix the problem- get the grub to load up- but then when i tried to install it there were no partitions to select from as i deleted them while i was in windows. and then i tried to create a partition during the installation process- it was taking so long and i was sick enough to shutdown my computer during that process. after i turned on my computer,trying to install it again but then in the installing process windows 7 was not showing up. i quited the process- shut down my computer.
After, i used my windows 7 recovery disk and repaired the windows for issues. when it finished. i restarted my computer. i again faced the error : no partitions and grub rescue>. then i researched for some codes, typed them in but that didnt work either.
Then i decided to install zorin os again, this time i done partitions in the installing process. there it selected about 87.91 gb for zorin os and the rest for windows 7. my total memory was 250 now for windows 7 144.76 was left. However, i still had 92.95 gb free where as the used is only 51.80.
now after zorin os installed, i restarted the computer.
However, now when i try to load windows 7 from the grub menu- (as in when i select the window... Read more

A:Error: 0xc0000225 Driver is missing of corrupted. Windows not booting

I tried to rebuild the BCD again. I executed the following commands:
bootrec /rebuildbcd
bcdedit /export c:\bcdbackup
attrib c:\boot\bcd -h -r -s
ren c:\boot\bcd bcd.old (At this process i am forwarded with the message "A duplicate file name exists, or the file cannot be found)
bootrec /rebuildbcd

After all of these commands are executed the installation remain 0.
SOMEBODY. PLEASE HELP ME OUT

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Answer Match 56.28%

Hello. I have a Lenovo G580 Notebook with Windows 10 installed. The issue is that the Windows hotkeys, that is Windows key and other letter combinations, aren't working. For example, normally, if I press Windows key + I, then the Settings app should open up or if I press Windows key + R, then Run should open up. But the Start screen opens up instead in all such cases.

This is happening since I have updated the Synaptics touchpad driver via Windows Update. If I uninstall the driver, then the hotkeys start working again. But as soon as I install the driver, they stop working. This was not happening with Windows 10 before, even when the Synaptics driver was installed. It has suddenly started happening couple of months ago. Also I cannot completely uninstall the Synaptics driver because my laptop came with it itself nor can I stop the driver from updating as it is an important driver and it needs to be updated to be compatible with Windows 10.

Any suggestions? Thanks in advance.

A:Windows hotkeys not working on Lenovo G580 Notebook (Windows 10).

If you PM me your email address I will send you a link to the Synaptics driver that works for me. Then you will have to use the HideUpdate hotfix to keep Windows update from changing it.

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Answer Match 56.28%

this is what it looks like! please help me I am in trouble. I tried looking at other people's questions about this but none of the answers seem to help me and it always redirects me back to this same screen.please tell me what to do!
 

A:Lenovo g580 opens at boot menu/app menu screen help!!

and it won't let me exit either!
 

3 more replies
Answer Match 55.86%

Hi,

I have a Dell XPS L702X laptop with integrated webcam, and I have a webcam software failure that is recurring.

About 3 weeks ago, I was using Skype, and all of a sudden, Skype could no longer "find my webcam." I confirmed this to be the case by opening Skype>Tools>Options>Video settings, which states "Skype couldn't find a webcam."

I reconfirmed there was a software failure by opening Dell Webcam Central which showed a message stating "No Supported Webcam."

I used Dell's Troubleshooter, which instructed me to un-install Dell Webcam Central and re-install it. After re-installing, the webcam worked perfectly for about 1-2 weeks (both Dell Webcam Central worked and Skype webcam worked), but it has failed again. After a successful Skype on Thursday, I turned on Skype again Saturday, and the same problem is happening. Skype and Dell Webcam Central cannot find a webcam.

I tried re-installing the device driver, and the message I get from the installation wizard is: "Errors were encountered while installing the software for your devices." The "status column" says "Install failed."
Does anyone have any advice on how I can avoid this error?

I'm afraid to un-install and re-install Dell Webcam Central software again, because Dell limits owners to only 3 installations.

Thanks so much for your time and expertise!

My system:
Win 7 Home Premium, SP1, 64-bit

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Answer Match 55.86%

I keep getting a display driver error and then the computer crashes with the BSOD. It happens quite often but I can't get the error message.

I checked my display drivers and according to the device manager, the drivers are up to date. I believe I have a AMD Radeon HD 7570

I don't know what information to give someone, but please help.

A:BSOD Unsure of Error Code but says Display Driver Error

Hi hmedina62.







  
Quote: Originally Posted by hmedina62


I keep getting a display driver error


Can you be a bit more specific? Do you get any popup balloon from system trey like this one?

Anyway, the issue is definitely display related. A stop 0x116 is display/graphics failure. And the display driver is not up to date. It is on June 2012.

Update it, but not to the latest. Uninstall your installed latest version of the display driver.
How-To Uninstall AMD Catalyst Drivers From A Windows Based System
Then clean up any possible leftover.
Drivers - Clean Left over Files after Uninstalling
Then install version 13.9 WHQL only.
Previous AMD Catalyst? Display Drivers
When the update is done, stress test the Graphics Card using Furmark.
Video Card - Stress Test with Furmark

As it is a branded desktop, one info is very important, The PSU. Let us know the wattage of the PSU.

Also, is the computer hot? Report us the heat of the computer after a couple of hours of your normal usage. Upload a screenshot of the summery tab of Speccy. Alternatively, you can publish a Speccy snapshot too: Speccy - Publish Snapshot of your System Specs .

Let us know the results.
_____________________________________________

Code:
*******************************************************************************
* *
* Bugcheck Analys... Read more

4 more replies
Answer Match 55.02%

I am in the process of modifying an existing device driver. After making some organizational changes to the project build structure I
was able to successfully compile and install the driver on a clean Windows 7 64 bit machine. I then proceeded to plug the device into the machine via USB. The Plug and Play manager kicked off and everything appeared to be going fine, but ultimately the device
was NOT successfully installed. The only clue as to what might be happening was listed in thesetupapi.dev.log as
follows:
ndv: 12:37:20.307 Installing device...
dvi: 12:37:20.307 {DIF_INSTALLDEVICE}
dvi: 12:37:20.307 Class installer: Enter
inf: 12:37:20.307 Opened INF: 'C:\Windows\System32\DriverStore\FileRepository\some.inf_amd64_neutral_9ab34af1e046559f\some.inf' ([strings])
inf: 12:37:20.307 Opened INF: 'C:\Windows\System32\DriverStore\FileRepository\some.inf_amd64_neutral_9ab34af1e046559f\some.inf' ([strings])
!!! dvi: 12:37:20.370 Class installer: failed(0x00000570)!
!!! dvi: 12:37:20.370 Error 1392: The file or directory is corrupted and unreadable.
dvi: 12:37:20.370 {DIF_INSTALLDEVICE - exit(0x00000570)}
!!! ndv: 12:37:20.370 Error(00000570) installing device!
ndv: 12:37:20.370 Device install status=0x00000570
ndv: 12:37:20.370 Performing device install final cleanup...
! ndv: 12:37:20.370 Queueing up error report since d... Read more

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Answer Match 55.02%

My computer was infected with 2 viruses in 2 days. I was able to delete them (I think) using Malwarebytes' Anti-Malware but now my system goes to the Blue Screen almost every time it's on, after a few hours. The latest error stated: "A driver has corrupted the memory management system PTES" and "Stop 0X000000DB" I had also received a different Stop (0X0000007B).
I don't know how to get rid of whatever is affecting/infecting my system. We use Windows XP. Also, when I use MSN's Bing to search, and click on a link, I am being redirected to a weird site that begins with Clckr.

Can anyone help shed some light on this issue? I ran Malwarebytes again a few minutes ago, but later got the blue screen. Thank you!

A:Blue screen Error: A driver has corrupted the memory management system PTES

Pleae update and rerun Malwarebytes and post the log. We will go from there.

11 more replies
Answer Match 54.6%

Hello, I am having the same issue with my M800 that someone else had with a M900 in the post below.... https://forums.lenovo.com/t5/Enterprise-Client-Management/M900-Lenovo-Application-Interface-driver-n...In that post it was mentioned....."the Lenovo Application Interface driver ACPI\LEN4001 does install via task sequence properly with the latest SCCM Pack linked above, however, the APS driver for Windows ACPI\LEN4002 will have to be downloaded, extracted and then imported into your MDT/SCCM driver repository manually at this time. Optionally, you can install it via task sequence using "setup.exe -s" I downloaded the stand-alone copy of the same driver from here.... http://support.lenovo.com/us/en/downloads/ds035697 and ran the exe, but nothing changed in Device Manager. My question is where can I download the Windows ACPI\LEN4002 to replace the current ACPI\LEN4001 that came in the SCCM driver pack for the M800? Thank you,wwill93

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Answer Match 54.6%

Hello There! Please refer to the enclosed Screenshot, & help me fetch a quick fix in regard to the shown Error Message! System Reboot has been tried, but it couldn't make any difference. Both of my Mobile Broadband Internet Dongles are showing up exactly the same Error Code. One of these is not able to work at all! Help in this regard will be sincerely appreciated. Thank you.

A:Driver Error Code-38

what does it show under details tab?

8 more replies
Answer Match 54.6%

Have managed to corrupt the driver for my DVD, Have been trying to install USB DVB stick.
Any ideas on how to repair
Cheers
 

A:Driver error (code 39)

what the make and model of pc
 

3 more replies
Answer Match 54.6%

So, for preparation for the new warhammer: age of reckoning I purchased a new video card to bring my specs up to run the game nice.

I got a Geforce 8600GT 512mb 128-bit DDR3 card. Im gonna run down what I did.

1. switched the cards
2. logged on, there was a automatic software update, and Installed the drivers as well off the CD (like a nub) and also a service package for vista came up for the drivers for the new card.
3. I was unable to log into any game due to a insufficient card, so I went and checked the card in Device Manager. Sure enough a Code 19 error: Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged.

things i've tried: Uninstalling the drivers and reinstalling drivers from the producer of the card (ASUS) and the card developer (nVidia) in both safe mode and regular mode. Ive system restored to the last time the registry was configured correctly, ran a registry defrag and scan, system repair with the hardrive, and I've also swapped my old card back in and it has the same error.

So me and my friends came to the conclusion that it was a deep seeded problem with the drivers when I installed drivers for XP (we think thats what the CD was for) while I am running Vista. The problem is I dont know how to fix it...please help!

Also in addition to these problems what has started happening in conjunction with this is my taskbar and icons are disappearing and whenever I log in I get a runtime... Read more

A:Code 19 driver error

bump
 

1 more replies
Answer Match 54.18%

I suspected I had a virus after my Logitech wireless keyboard EX110 stopped working and purchased a wired Microsoft Comfort curve 2000 usb keyboard. Now neither keyboards will work. In Device Manager, I noticed that the listing(s)for the keyboard was marked with yellow exclamation points. The device status reads, "Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)".

I have gone into regedit and found the upperfilters and found PCTCore TfKbMon and kbdclass and deleted the first two and left Kbdclass

I uninstalledand reinstalled Logitech software and the logitech keyboard will still not work. I then uninstalled all logitech software (setpoint 2.4a) and re-booted. On start up the new hardware wizard says it has detected Logiteck PS/2 Keyboard (and not the Microsoft Curve 2000 which is plugged into a USB port) and there is a problem that it is not passed Windows logo testing and prompts to stop installation. How can this be? The new Hardware wizard appears and says 'there is a problem testing this hardware and is not digitally signed. When I click finish the new hardware wizard starts again and i recieve the same Logitech error message. Now I am caught is a viscious circle. In device driver, Logitech does not appear as a driver nor Curve 2000, instead are listed 2 unknown devices. When I unistalled these drivers and searched to update the driver it again installs 2 x unknown drivers.

On booting up the PC I ... Read more

A:keyboard driver error code 39

Oh noes! It sounds like you have a bunch of problems. First of all you will need to reset your BIOS (if that is telling you no keyboard detected;NOT windows).
 

1 more replies
Answer Match 54.18%

I have created a signed driver package using Macrovision Installshield for Vista x64. It installs without any errors. But when I connect the device(USB device), it says "driver may be corrupt or missing".
If I disable driver signing enforcement temporarily, it works fine.
I am unable to understand why it behaves this way, though I have signed the drivers.

A:Error code 39 on driver loading

I am also having the same problem. I have signed driver package from Microsoft WHQL targetted for xp, vista & windows 7 both 32 bit & 64 bit platforms.

The installer installs with out any error for all platforms. When i connect my device, it loads the driver for all platforms except Vista 64-bit system.

I am getting same error code 39. If I disable driver signing enforcement temporarily, it works fine and also it works fine If I manually install the driver from device manager by browsing to the INF file folder.

Did you get a chance to fix this issue either with Microsoft or by yourself>

I appreciate if you reply to my posy with any information you had with this issue.

thanks.

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Answer Match 54.18%

I have a HP Pavilion a1203w computer with Windows XP Pro. When I try to install SiS 7012 Audio from the SiS website or any other site I get this error message when it is installing -536870397. I can't get the driver to install. I do not have the disk that came with the computer.
Thanks
 

A:Error code for audio driver

micron, try these links and see if you can find more info;
http://www.google.com/search?hl=en&...&q=error+536870397+SiS+7012+Audio&btnG=Search
so can we assume you have tried these drivers also?
http://h20000.www2.hp.com/bizsuppor...kId=135&prodTypeId=12454&prodSeriesId=1118267
 

2 more replies
Answer Match 54.18%

Hi, 

So after upgrading my wi-fi card in my XPS 13 9350 to a Killer ac1535 card, the driver for the bluetooth is not working after re-boot Code 19 Error is displayed in device manager, i have tried uninstalling and roll back same Error Code 19 please help

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Answer Match 54.18%

Dear All,

Actually I have formatted my HCL M622UCX PC and installed it again. But I found that I could not play any audio in it. I have installed Realtek AC 97 driver but showing erro code 10...I have searched the whole internet and could not resolve it....But in this site I saw one problem similar to mine one.... I hope this forum will surely help me

The Hardware ID and Vendor ID is below;

PCI\VEN_8086&DEV_266E&SUBSYS_2040161F&REV_04
PCI\VEN_8086&DEV_266E&SUBSYS_2040161F
PCI\VEN_8086&DEV_266E&CC_040100
PCI\VEN_8086&DEV_266E&CC_0401

Please please help me out....I will be ever grateful to this forum and site.
 

A:Realtek AC' 97 Driver (code 10) error

PCI\VEN_8086&DEV_266E&SUBSYS_2040161F&REV_04
PCI\VEN_8086&DEV_266E&SUBSYS_2040161F
PCI\VEN_8086&DEV_266E&CC_040100
PCI\VEN_8086&DEV_266E&CC_0401
Click to expand...

According to the vendor and device codes you submitted, your computer has this sound device:

Analog Devices ADI / SoundMAX Digital Audio

----------------------------------------------------------
 

2 more replies
Answer Match 54.18%

I just got an Epson flat bed scanner.I installed the cd like normal but my computer will not recognize it.In the device manager I get a Code 19 error in the driver property's.Anyone know what to do with this?

I have reinstalled the driver three times now.

I think I may have a problem with the USB root hub or host controller.I lost the ability to connect my Cannon camera as well lately.
I get the DUD USB chime.

Any thought on this?

Thanks
John

A:[SOLVED] Code 19 Driver error

Code 19 means no or Incorrect driver installed. What is the model name and # of your Epson Scanner? With the scanner USB cable plugged in, Go to Start/Run and type devmgmt.msc and press enter. In the Device Manager, if there are any devices with a yellow mark, or if under Universal Serial Bus Controllers, if there is an Unknown Device, right click it and Uninstall it. Now unplug the USB cable from the computer end and restart the computer. Once the computer comes up, make sure the Power Adapter is attached to the scanner and it is the correct one (an incorrect Power Adapter will cause this problem) Plug the power adapter into the Wall Socket and not into a surge protector or extension cord, as this diminishes the power. Plug the USB cable into the Back USB port of the computer not the front or through a Hub as these ports are weaker. You should get a new hardware found wizard and it should find the driver you had installed. If that fails, uninstall it from the Device Manager, Unplug the USB and download the driver from the Epson site, once installed plug in the USB cable it should install the scanner.

13 more replies
Answer Match 54.18%

my computer with xp was running fine until i found that it was not showing my cd drive.
i;ve checked the neccesary connection and they were all fine. the device manager shows the drive with a yellow sign giving error code 39 which says that driver is corrupt or missing. now my cd drive is a plug and play and does not have any driver bundled with it. uninstalling and reinstaling the drive wont help. xp detect the new hardware at the start up but again same problem.

i wanted to reinstall xp but since cd drive is not available i tried to run it from hard disk. but it too was not running. i dont know these problem are connected or not but please help.
 

A:cd writer driver error code 39

11 more replies
Answer Match 54.18%

2 windows updates ago, I had trouble uploading pictures from my digital camera.  It was fine before the update, and afterwards it wouldn't work.  I tried to update the driver.  MTP USB device driver is the one that was associated with it.  So I tried to update.  It gave error code 37.  I uninstalled the driver 3 times, and reinstalled.  It still isn't working.  This is a Canon digital camera.   Their site says I don't need any drivers.  I downloaded the newest version of their software.  The software works, but My Camera doesn't allow you to upload untransferred images anymore.  It doesn't even pop up.
 
After doing more checking I see that sfc /scannow might be good to run.  I ran it.  It found nothing. 
 
I saw at one site, to do this:  I posted the link, but it won't show up on here in this forum. 
Important: If a USB device is generating the Code 37 error, uninstall every device under the Universal Serial Bus controllers hardware category in Device Manager as part of the driver reinstall. This includes any USB Mass Storage Device, USB Host Controller, and USB Root Hub.>>>  I am a little worried about doing this.  At least my computer is running right, at the moment, besides this error code 37.  I am afraid if I delete every device, then I might not get some to work, when I restart, and it reinstalls.  Is this the best method for fixing this prob... Read more

A:MTP USB device driver error code 37

Which update(s?) caused this problem, and on which date were you last able to connect to the camera without problems?
Can you post a list of which updates you had on which date, and post the date when your camera was last able to connect properly and the date when you first plugged it in and found it didn't work?
Also are you able to get to the images on the camera by browsing for them from the file explorer, or is this a matter of the camera's own software not working AND the file explorer being unable to get at the cameras pictures and videos for you?
Would suggest NOT deleting any device from that list because I have a suspicion that some of them are NOT removable devices but actual parts of your computer which just happen to be connected to the rest of the computer by USB like methods. If my suspicions are correct there then you might damage your computer if certain ones of those devices were deleted. Would suggest leaving that list of USB devices as it is for the moment.

2 more replies