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Windows Xp . Stuck in safe mode . Running realy slowly.

Q: Windows Xp . Stuck in safe mode . Running realy slowly.

Hi ,
After running a registrey cleaner programme im suddenly unable to boot as normal . Its stuck in a safe mode and now running very very slow . And when starting a game i play BF 2 Its saying that it cant find the initiaslising file ? Although all files appear to be present . Iv run virus checks with AVG , Run Ewido Ani mali spywear remover and defraged it , But still it runs realy slowly . Please can you help me ? thank you in advance for your time and help.
Here is a log report from Hijackthis. Carl.

Logfile of HijackThis v1.99.1
Scan saved at 21:47:05, on 06/10/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16512)

Running processes:
C:\Program Files\TuneUp Utilities 2006\WinStylerThemeSvc.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\Program Files\Ahead\InCD\InCDsrv.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\Program Files\Alcohol Soft\Alcohol 120\StarWind\StarWindService.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\Program Files\TaskSwitchXP\TaskSwitchXP.exe
C:\Program Files\Microsoft ActiveSync\WCESCOMM.EXE
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\Program Files\MSN Messenger\usnsvc.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Documents and Settings\jennie\Desktop\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page =" target="_blank" class="invilink">" target="_blank" class="invilink">
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =" target="_blank" class="invilink">" target="_blank" class="invilink">
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL =
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL =
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page =
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext =
F2 - REG:system.ini: UserInit=C:\WINDOWS\system32\Userinit.exe
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar4.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\2.0.301.7164\swg.dll
O3 - Toolbar: (no name) - {436B3E49-5068-439C-8E6B-20F7A55974B5} - (no file)
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar4.dll
O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
O4 - HKLM\..\Run: [SiS Tray] C:\WINDOWS\system32\sistray.EXE
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [ATICCC] "C:\Program Files\ATI Technologies\ATI.ACE\cli.exe" runtime -Delay
O4 - HKCU\..\Run: [XPizeSettings] "C:\WINDOWS\XPize\XPizeSettings.exe"
O4 - HKCU\..\Run: [TaskSwitchXP] "C:\Program Files\TaskSwitchXP\TaskSwitchXP.exe"
O4 - HKCU\..\Run: [H/PC Connection Agent] "C:\Program Files\Microsoft ActiveSync\WCESCOMM.EXE"
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O9 - Extra button: Create Mobile Favorite - {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - C:\Program Files\Microsoft ActiveSync\inetrepl.dll
O9 - Extra button: (no name) - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\Program Files\Microsoft ActiveSync\inetrepl.dll
O9 - Extra 'Tools' menuitem: Create Mobile Favorite... - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\Program Files\Microsoft ActiveSync\inetrepl.dll
O9 - Extra button: (no name) - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)
O9 - Extra 'Tools' menuitem: Uninstall BitDefender Online Scanner v8 - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O11 - Options group: [INTERNATIONAL] International*
O12 - Plugin for .UVR: C:\Program Files\Internet Explorer\Plugins\NPUPano.dll
O16 - DPF: {00B71CFB-6864-4346-A978-C0A14556272C} (Checkers Class) -
O16 - DPF: {02AA9E0F-B4EB-4BE9-A769-FD09543FEEC2} (UniInstaller Class) -
O16 - DPF: {04E214E5-63AF-4236-83C6-A7ADCBF9BD02} (HouseCall Control) -
O16 - DPF: {083DB4B1-8108-42E3-AC45-A042C1631CA3} (ImportCtl Class) -
O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} (PCPitstop Utility) -
O16 - DPF: {14B87622-7E19-4EA8-93B3-97215F77A6BC} (MessengerStatsClient Class) -
O16 - DPF: {193C772A-87BE-4B19-A7BB-445B226FE9A1} (ewidoOnlineScan Control) -
O16 - DPF: {2250C29C-C5E9-4F55-BE4E-01E45A40FCF1} (CMediaMix Object) -
O16 - DPF: {27527D31-447B-11D5-A46E-0001023B4289} (CoGSManager Class) -
O16 - DPF: {27EB254C-C724-43B1-8DD8-F3AC9ED761B2} -
O16 - DPF: {2917297F-F02B-4B9D-81DF-494B6333150B} (Minesweeper Flags Class) -
O16 - DPF: {2A32B14F-4D29-4EA3-AC54-E9B19F436CE7} (Scanner Class) -
O16 - DPF: {39B0684F-D7BF-4743-B050-FDC3F48F7E3B} (CDownloadCtrl Object) -
O16 - DPF: {3A7FE611-1994-4EF1-A09F-99456752289D} (WildTangent Active Launcher) -
O16 - DPF: {3EA4FA88-E0BE-419A-A732-9B79B87A6ED0} -
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) -
O16 - DPF: {5D6F45B3-9043-443D-A792-115447494D24} (UnoCtrl Class) -
O16 - DPF: {5D86DDB5-BDF9-441B-9E9E-D4730F4EE499} (BDSCANONLINE Control) -
O16 - DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} (Windows Live Safety Center Base Module) -
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) -
O16 - DPF: {665585FD-2068-4C5E-A6D3-53AC3270ECD4} (FileSharingCtrl Class) -
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) -
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) -
O16 - DPF: {79E0C1C0-316D-11D5-A72A-006097BFA1AC} (EPSON Web Printer-SelfTest Control Class) -
O16 - DPF: {7B297BFD-85E4-4092-B2AF-16A91B2EA103} (WScanCtl Class) -
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) -
O16 - DPF: {9732FB42-C321-11D1-836F-00A0C993F125} (mhLabel Class) -
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) -
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (ZoneIntro Class) -
O16 - DPF: {BA2D9665-D672-446F-98F4-E3E41FA12A01} (PCAObj Class) -
O16 - DPF: {BB21F850-63F4-4EC9-BF9D-565BD30C9AE9} (ASquaredScanForm Element) -
O16 - DPF: {BB95299D-B65B-47E0-8DDB-697A66298C3A} (UniVoiceX Control) -
O16 - DPF: {BD393C14-72AD-4790-A095-76522973D6B8} (CBreakshotControl Class) -
O16 - DPF: {C2FCEF52-ACE9-11D3-BEBD-00105AA9B6AE} (Symantec RuFSI Registry Information Class) -
O16 - DPF: {C3F79A2B-B9B4-4A66-B012-3EE46475B072} (MessengerStatsClient Class) -
O16 - DPF: {C81B5180-AFD1-41A3-97E1-99E8D254DB98} (CSS Web Installer Class) -
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) -
O16 - DPF: {D821DC4A-0814-435E-9820-661C543A4679} (CRLDownloadWrapper Class) -
O16 - DPF: {DE625294-70E6-45ED-B895-CFFA13AEB044} (AxisMediaControlEmb Class) -
O16 - DPF: {E8F628B5-259A-4734-97EE-BA914D7BE941} (Driver Agent ActiveX Control) -
O16 - DPF: {EF791A6B-FC12-4C68-99EF-FB9E207A39E6} (McFreeScan Class) -,1,0,4764/
O16 - DPF: {F04A8AE2-A59D-11D2-8792-00C04F8EF29D} (Hotmail Attachments Control) -
O16 - DPF: {F6BF0D00-0B2A-4A75-BF7B-F385591623AF} (Solitaire Showdown Class) -
O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: AVG Anti-Spyware Guard - GRISOFT s.r.o. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: InCD Helper (InCDsrv) - Ahead Software AG - C:\Program Files\Ahead\InCD\InCDsrv.exe
O23 - Service: PnkBstrA - Unknown owner - C:\WINDOWS\system32\PnkBstrA.exe
O23 - Service: PnkBstrB - Unknown owner - C:\WINDOWS\system32\PnkBstrB.exe
O23 - Service: ServiceLayer - Nokia. - C:\Program Files\PC Connectivity Solution\ServiceLayer.exe
O23 - Service: StarWind iSCSI Service (StarWindService) - Rocket Division Software - C:\Program Files\Alcohol Soft\Alcohol 120\StarWind\StarWindService.exe
O23 - Service: TuneUp WinStyler Theme Service (TUWinStylerThemeSvc) - TuneUp Software GmbH - C:\Program Files\TuneUp Utilities 2006\WinStylerThemeSvc.exe

A: Windows Xp . Stuck in safe mode . Running realy slowly.

Reg Cleaners will easily hose a system...if you have an XP Cd you can run XP repair to restore your system and fix the registry:

1 more replies
Answer Match 80.64%

After a power outage 3 weeks ago I was having issues with the system going down at around 5 minutes and then less and less time after that. I was told it was a display issue and to uninstall and reinstall my display drivers. I uninstalled my drivers and it was still the same. I felt like it was temperature related. I found my graphics card (Radeon 5700) was dirty. I cleaned it and thought I was back in business. Everything was back to normal, all I needed to do was update my graphics drivers. Once that was done, my computer would no longer load past the Windows splash screen.

I used Puppy Linux on a flash drive and I have access to everything. I can use the internet and access all my files. This to me says that it is not a hardware issue.

The fact that when I try to go into safe mode it gets stuck for more than a day on classpnp.sys (when I finally give up). I understand that classpnp.sys has loaded but, there is something after that that the computer can't load. I have seen some people have atipcie.sys load after classpnp.sys and it makes sense to me that it would be a graphics driver that is causing the issue.

I need my Windows 7 up and running for school and work projects. Any ideas, thoughts, or help would be greatly appreciated.

A:Stuck on Windows splash screen, safe mode stuck on classpnp.sys

Hi ,
Follow this tutorial to run SFC /Scannow at boot.
SFC /SCANNOW : Run in Command Prompt at Boot
If you want to run the command from a USB drive follow this tutorial.
Boot Windows 7 System Repair Disc from USB Using Grub4Dos
And apply it to the first link instead of the ERD (Emergency Repair CD).

Generally a good tutorial to read.
Troubleshooting Windows 7 Failure to Boot

6 more replies
Answer Match 78.96%

Hi, today I decided to restart my PC but it got stuck at the "logging off" screen, so I just held down power button to turn it off.
When I tried turning it back on, it got stuck at the windows logo. Safe-mode won't work, nor will system recovery.Note: I had not made any hardware changes in the past 3 years. I also don't think I have made any big software changes in the past couple of weeks.
What I was doing before I decided to reboot:
I was reinstalling different versions of firefox because I was having flash issues (FF and Flash arent very compatible on some of the newer FF versions)
So I installed 30.0 and it asked me reboot to finish the installation and here I am. I don't think it's related, might be just a coincidence.
Full details of what is happening:
Normal boot-up freezes at the windows7 logo. The animation freezes too. PC does not auto re-boot.
Safe-mode gets stuck while loading components. Notably at storport.sys (not sure if I spelt that right) PC does not auto re-boot.
System recovery freezes after a while during the © Mircosoft Corporation screen with green loading bar. PC does not auto re-boot.
The little light that flickers when the PC is doing something is not lighting up during the loading screens. It flickers for the first couple of seconds and then just stops (or very faintly flicks every 3-4 secs) The loading screen animation then freezes after ~10-15 seconds.
Information ... Read more

A:PC/Safe-mode/recovery mode won't boot (stuck at windows logo)

Sorry to double post...
Tried reseating the RAM, no luck...
Tried booting recovery mode from a rescue disk I made a couple years ago, same result...
Freezes right there after 15~20 seconds...

10 more replies
Answer Match 78.54%

this is a many faceted and increasing in facets issue (ill try to make it as short as possible);

the male side of my video cable connection (the part on the motherboard) had bent pins; the pins were unbent and the cable was able to fit back in, BUT

the picture was garbled--wrong colors, moving lines, etc. the people at a tech store told me the video cable was pinched and knowing that it had been jammed in the hinge for a while, i believed it extremely feasible. I finally ordered a new video cable but replaced it, and to no avail. the picture may have been slightly better--but not significantly if so; additionally (and im not sure if it was this way the first time as well) the computer was displaying at the size of the external.

i restarted, and reazlied that the laptop screen displayed nothing at startup, until logged in--exactly like the external. i figured that at least a portion of what was going on was the computer was sending the external screen signal to the laptop.

things i've tried:

-reseating both ends of the new video cable MANY times
-turning the computer off, taking out battery, holding start button, putitng battery back in, restarting
-every variation of screen resolution/external monitor setting
-pluggin in the external, putting laptop to sleep, unpluggnig external
-reinstalling video/image drivers
function key combinations

when i tried to put in safe mode via F8, the screen went blue or light gray and stayed that w... Read more

A:stuck booting safe mode, which doesnt work; stuck in external monitor mode?

i managed to change the safe mode option, unfortunately the laptop screen still isnt working correctly (the external is)

1 more replies
Answer Match 77.7%

okay... so i was trying to get into safemode so i could run an antivirus scan, problem is whenever i tried going in safemode the blue screen would pop up and computer would restart. now for some dumb reason i thought maybe i could get in safemode if i used msconfig and selected safe mode from the boot menu. so the computer restarted and now it boots in safemode but the blue screen and restart happen everytime now. ive tried "start windows normally" but that boots in safemode.... ive tried "last known good config..." and that too boots in safemode. so now im stuck, i cant get on windows. any help please?

im willing to start over but i dont know how to do that from here

A:STUCK in safe mode boot, safe mode doesnt work and restarts, REPEAT

11 more replies
Answer Match 75.18%

I have a HP Mini Notebook with Windows 7 Starter. I believe that it wasn't shut down properly and now the only way to get on anything in computer is thru Firefox. It gives me a message that " Windows is encrypted, wasnt shut down properly, or is in hibernation and cannot be accessed." There isn't a password. The screen on the Notebook is cracked so I have it hooked up to a desktop monitor. On Firefox where you go to shut it down in lower right corner, you can choose an option of "Go to Windows", but if I do, I cant get anything to come up on the desktop monitor except thru Firefox.

A:Windows 7 stuck in safe mode

I'm not understanding much of that. The Firefox that I know is a browser, not some standalone bootable application. Are you booting into Safe Mode of Windows 7 as your thread title implies? Or what?

And what's this about the lower right corner of Firefox? There's nothing special in the lower right corner of any version of Firefox that I have ever used. Most have an "X" in the upper right (in some OSes it is in the upper left) to exit Firefox. I have no idea why there would be a "Go to Windows" option.

1 more replies
Answer Match 75.18%


Have upgraded to Windows 10 and while troubleshooting a black screen issue (when changing users or signing out), I activated safe mode using msconfig.

Upon reboot, the message I'm not getting is 'Enforced policy only allows administrators to sign in in Safe Mode' and an OK button - nothing else, no option to change user, no login, nothing!

I've downloaded the Win10 build to a USB key and tried many BCDEDIT commands to remove safe mode but nothing seems to work - I'm not that experienced with BCDEDIT and is possible I need to change the active partition (ie. the BCDEDIT commands I used were actually on the USB sticks boot rather than the C:\?) but not sure...

Appreciate any help and surprised it is so easy to break!
Thanks in advance for any advice!

More replies
Answer Match 75.18%

Big problem...
So im stuck in safe mode, but with some extra problems.

My screen has some kind of problem with my graphics card i believe, and when i start my computer it always has to change the resolution.
This wasn't a problem at all until now, I recently tried to get into safe mode to check something, And i used the way with msconfig.
Now when i restart my computer it goes straight to safe mode without changing my screen resolution, leaving my screen pitch black.
So is there any way to get out of safe mode with this problem? Or can i fix the screen?

My computer has been running into problems all the time this past month...

EDIT: I just found some thing out, For somereason my mouse and keybored aren't working now... So I'd bet there no chance i'd be able to fix my computer?


A:Stuck in safe mode (Windows XP)

11 more replies
Answer Match 75.18%

So recently I decided to repair my Windows XP Professional because I was experiencing problems with a malware / spyware.What I first did though was try to resolve the problem by running the computer in safe mode. I DID NOT run safe mode through the F8 method. I instead used the "Start -> Run -> MSCONFIG"I did not get the problem fixed. So my last option was to reinstall Windows XP Professional. I insert the CD, choose the repair option and everything is working out. Up until the set up part. The computer reboots, loads Windows and goes directly into safe mode and I get an error that says "Windows can not run Set Up under Safe Mode. The Set Up will be restarted." So it restarts, computer goes straight into safe mode and the same error message appears. I've tried the F8 Method of "Start Computer Normally." That does not work either. The computer still loads into safe mode. I can not go back to the Start -> Run -> MSCONFIG because right when the computer loads, it goes straight to Safe Mode and when it gets to the Safe Mode, I get the error that says "Windows can not run Set Up under Safe Mode. The Set Up will be restarted." So it restarts, computer goes straight into safe mode and the same error message appears. So pretty much I am stuck in this circle. I do not know how to get out of safe mode. Any help please?

A:Stuck in Safe Mode (Windows XP)

I resolved the problem.For anyone who is having trouble with this, I found the solution.I`m afraid you should not attempt a Repair if you are stuck in Safe Mode. You just get stuck in the cycle.This is the only way I know to repair your problemBoot up with your XP installation CDLet setup run and copy filesSelect the first ?R? for Recovery ConsoleType the commandbootcfg /list (there is a space before / )ENTERThe screen will show something like ?fastdetect /noexecute=optin ?OR JUST?/fastdetect?Copy this information down as you will need it laterType commandbootcfg /rebuild (there is a space before / )ENTERResults of bootcfg /rebuild: Total identified Windows installs:[1] C:\WINDOWS. ( You will have 2 here, so select the correct one to Repair)Add installation to boot list:type YENTEREnter Load Identifier:typeMicrosoft Windows XP ProfessionalORMicrosoft Windows XP Home(choose which one you have installed)ENTEREnter OS Load options:Type what you copied aboveFor examplefastdetect /NoExecute=Optin (there is a space before /)ENTERTypeexitENTER to quit Recovery Console.Good luck

3 more replies
Answer Match 75.18%

My comp wont load, it gets stuck in the windows loading screen, and my comp hangs in safe mode (no irelivant answers)

A:Windows stuck, cant go safe mode

Do you have a full XP disc or a brand recovery disc only?

1 more replies
Answer Match 75.18%

Hi all,

Hopefully someone here knows what to do:

I'm working on a friends laptop - it had gotten some bad malware - "Internet Security 2010"

After a few hours - I finally seemed to get rid of it.

Unfortunately, it left me with a problem -

On reboot - windows XP loads -- the user account wallpaper shows for a bit then it reverts back to the welcome user menu.

There is only one account which has administrator rights. There is no password set.

When you click on the user - a message says that it's "loading your personal settings".

Then it flashes to desktop for a second and then reverts back to the welcome menu where the message first says "logging off" then "saving your settings".

So I tried getting into safe mode to get the administrator account but safe mode won't load.

It starts to load the drivers but then hangs after mup.sys

then it reboots and gives me a "sorry for the inconvenience" screen with the safe mode options again.

ran chkdsk from the recovery console - found some errors but nothing changed

All help is deeply appreciated

A:Windows stuck - no safe mode

11 more replies
Answer Match 75.18%

I have a sony vaio laptop that is stuck in safe mode. I have done the msconfig and the safeboot is not checked. I cant update anything as it wont allow anything to install. Any help appreciated. also, my taskbar is on the side of my screen and i want it on the bottom. I am not sure how it got there. help please!

A:windows xp stuck in safe mode

9 more replies
Answer Match 75.18%

I am asking help for a friend. He has a Dell running Windows XP SP2. (I am not sure what other system information to provide) His computer is stuck in safe mode. He shut down and restarted after 30 seconds. He is an adminstrator but he has also tried to do these procedures in the Adminstrator account.

In msconfig, on the general tab Normal Startup is selected. In his Boot.ini tab the Boot Options are disabled. The /safeboot option is checked off but because this option is grayed out he cannot unselect it. He reboots but is still in safe mode.

He restared a number of times. He has restarted and held down f8. The only option was to restart in safe mode.

Thanks in advance for your advice

A:Windows XP Stuck in Safe Mode

I think I found the problem but am unsure how to fix this. I think my friend's computer has a corrupt boot.ini file. This is the contents of my friends boot.ini file as shown in the top field of the boot.ini tab

[boot loader]
[operating systems]
multi(0)disk(0)rdisk(0)partition(2)/WINDOWS="safe mode"/SAFEBOOT:minimal

My boot.ini lists my operating system as "multi(0)disk(0)rdisk(0)partition(1)/Microsoft Windows XP home edition.

What is the significance of partition(2) as opposed to (1)? Also where is reference to XP on his boot file? Can we simply copy the line that is in my boot.ini file into his file?

1 more replies
Answer Match 74.34%

For some reason my husband put his laptop in safe mode and now can't get it to boot in reg mode? Why he did this i don't know, now every time he starts his computer it is in safe mode, can anyone tell us how to get it out of safe mode? He said he tried to go back into the bios and boot to change it back but doesn't know which option to choose? Any help would be appreciated. thank You. By the way he is using windows Vista.

A:stuck in safe mode in windows vista

Start > Run > msconfig
Check for normal startup.

1 more replies
Answer Match 74.34%

I have a PC that was being used at my business. I do not know the password, the former employee doesn't know it and wasn't able to reset it. I do not have the recovery disc. I found a program that will help me resolve this but my PC is in safe mode and I don't know how to get out of it without being able to login into Windows. Please help!

A:Windows 8 stuck in safe mode - no password

Hello Wyatt, and welcome to Eight Forums.

You should be able to use one of the options in the tutorial below to start Windows in normal mode again.

Safe Mode - Start Windows 8 in

1 more replies
Answer Match 74.34%

hey guys, i need your help. my windows 7 always stops at please wait (before user account choices). i guess it will go on forever so i have to turn it off the hard way (long press power button), i dont know what caused this , few days ago,like 2 days ago, it suffered from bluescreen ataport.sys thingy, and had it solved by uninstalling the last app i installed just to get rid of st*pid win7 anti spyware 2011.
i dont have the installation disk of windows 7 with me,though i can access the pc because i have ubuntu on dual boot,

so, can i have this fixed without the live cd?i can access the pc thru ubuntu dual boot. tia

A:HELP Windows 7 stuck on PLEASE WAIT no safe mode

just another info, i have the windows backup on another partition, if it just might help

6 more replies
Answer Match 74.34%

My little sister has asked for my assistance getting her computer fixed. I am unsure what has been done to it in order to make it broken, but I can give any information you may need if you ask for specifics.

Ran AVG, system was clean.
Ran Malwarebytes, system was clean.

The system is working properly in safemode and doesn't seem to have any software problems that I can find, I think this may be a hardware issue but I do not know how to diagnose it.

Someone else has worked on this computer and has system restored it, to no effect.

When you try to boot the computer it will only boot in safe mode (including hitting F8 and manually selecting Boot Normally). If anyone would give me a starting point I would appreciate it. I will look on the forums for similar issues and other possible solutions. Thanks in advance.


Edit: The version of Vista is Home Basic with Service Pack 2

A:Windows Vista Stuck in Safe Mode

Sorry to self-reply, but normally these things get looked at after 24 hours. Is there some information missing that you would like for me to add? Am I posting in the wrong place? Something I'm obviously missing?

1 more replies
Answer Match 74.34%


I went to turn my laptop on today and for some reason it wanted to do a chkdsk even though I had shut it down properly before. I let it run but then it did another recovery process where it was recovering orphaned files (not too sure what this is).

I let both run and it restarted and was just about to get to the login page when it hit a BSOD. I tried rebooting in Safe Mode but to no avail as it keeps on getting stuck at Classpnp.sys. I also tried debugging mode but it had the same BSOD.

Any help would be much appreciated. I have attached the BSOD screen.


A:Windows 7 Safe Mode stuck on Classpnp.sys

16 more replies
Answer Match 73.5%

Hi, I wanted to go into safe mode on windows 7 but it kept stopping at classpnp.sys . After reading a few threads I read about using Msconfig and checking the safe mode option under "Boot". It still keeps staying at classpnp.sys and when I hit F8 and hit "Last Known Good Configuration (advanced)" it seems to be able to get trough and it says it's actually loading up safe mode but then it changes to a black screen and does not change from that screen. I would appreciate and information you guys have that could solve this problem. If any of you know a command I could type in cmd to bring up the msconfig while in repair mode I  could fix it because all I need to do is untick "Safe mode on startup"

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Answer Match 73.5%

I'm using a Toshiba Laptop(L750-X5317) with windows 7 home premium. Last week while starting the laptop, it got stuck at "Starting Windows" screen. I then switched it off and restarted it again. It asked for "Start up repair" or "Start windows normally". I chose start windows normally. It started fine. Later on i didnt face any problems that day. Everything was normal. The next day again the same problem.

I chose start up repair. But it couldnt find any solutions. I tried to run it in Safe mode then. It gets stuck at "loading screen" every time. Then i tried clean boot method. Didnt work.
When it gets stuck at Starting windows screen and I turn d power off n switch it on again and select start windows normally, it works fine.

Then I tried this method:
" Sounds like you have hard disk errors. Use Advanced Boot Options to select Repair Your Computer and get to the System Recovery Options. Then select the command prompt. Do the following:

chkdsk /r c:
chkdsk /r d:
chkdsk /r e:
chkdsk /r f:"

There were no errors in any other drives except the f(i.e volume label/ OS installed drive) It starts "Inserting an index entry with id xxxx into index $SII of file 9." After completing it says: "Repairing the security file record segment. 165376 file SDs/SIDs processed." And stops after that. I dont know what to do next. Should i just reinstall ? Please Help !

A:Windows 7 gets stuck during both Normal and safe mode start up


Do a system restore

4 more replies
Answer Match 73.5%

Hi All!
I have a windows 7 laptop (can't find my original Windows 7 CD's that came with the comp).
I turn the computer on, enter my password, and everything loads up.
But, I can't open anything once I'm there... Not the desktop icons, not the toolbar icons, not even the start menu! Ctl-Alt-Del doesn't work either!
I had some malware that I removed using malware bytes.  After I removed it, these problems started!  Before then the only problems were some lagging and random video ads playing on pages I was visiting.
I also found "MyPCBackUp" program, which I was told was a virus.  I deleted that too.
The only way I can get ANYTHING done is to open in "Safe Mode with Networking."  I can use most of my programs including anti-virus and chrome.
I've been told that a virus may have corrupted the operating system.
I'm not sure what to do!

A:Windows 7 - Stuck after log in screen. Only safe mode works!

Can anyone on here help?!?!!?

4 more replies
Answer Match 73.5%


Since yesterday,windows boots immediately in safemode and reboots in 10 seconds. This happens again and again and will not stop, unless I shut down the machine.

In addition, my keyboard is disable during boot and cannot press F8 to configure my boot.
Can anyone help me?
Thank you in advance

A:Windows 7 stuck in safe mode boot loop

What changes did you make just before this started happening?

Did you make any changes in msconfig?

4 more replies
Answer Match 73.5%

Hey guys..

I've been trying to fix this computer for the last 8 hours and I can't figure it out. I've narrowed it down to a system corruption, it's not hard, viruses or spyware, it's not anything but a corrupted windows installation.

I will only image the drive at a last resort. I might just buy a second hard drive and install the OS and copy over the goods. Either way, I don't want to go though all that work. I know I can fix this.

I had it working at one point, I did a Windows XP Setup into Repair mode, checked the disk and even went as far as created a second boot.ini - Just to eliminate a factor, that didn't work.

What appeared to work was to "repair" the "corrupted windows installation" 3 or 4 times, and then do an "upgrade" and reactivate windows. I managed to get to a desktop, but then things just went downhill.

The icons where weird, and my "theme" was reset, and various other things. I created a new user in hope to start over, I was aimed at uninstalling things such as the vista transformation pack, etc.. Did a Windows Update, changed a few Driver letters so shortcuts worked, and then tried to "repair" the transofmation pack so i could uninstall it. I also did a Windows Update.

Then I reboot, and my nightmare starts over again. Now I can't even get the damn upgrade/repair to work and it wont boot past mup.sys. If I just knew what file was corrupted or what was making the s... Read more

A:Windows wont boot - Safe mode is stuck on Mup.sys

Take it to a computer shop and ask them if they can save the data. You will have to pay but they will most probably be able to do it.

2 more replies
Answer Match 73.5%

When I start my computer everything seems to be working fine but after login it says Please Wait then freezes at Welcome screen and the cursor can be moved around the screen and shows the loading icon and the screen also flashes black every few seconds. I've restarted and attempted to access Safe Mode however it also freezes at Welcome screen. I went into the repair system screen and tried a system restore but it says there are no restore points available and I know I haven't deleted my restore points. I've tried disconnecting any of the hardware I've had installed but that hasn't helped either. There also isn't any faulty hardware. When it was last working it said there was a Windows update so I installed the update but when I tried to turn on the computer the next time thats when the problem started and I don't remember what the update was for. I upgraded from Windows Vista Home Basic 32-bit to Windows 7 Home Premium 32-bit about 2 months ago and up until now I've had no problems with it. What can I do?

Here are the system specs:
Dell Inspiron 530s
Intel Celeron 2.00 Ghz
3.00 GB DDR2 RAM (I added 2.00 gigs myself came with 1.00 gig from factory)
Windows 7 32-bit upgrade from Windows Vista Home Basic 32-bit
250 Gb Hard Drive

A:Windows 7 stuck at welcome screen. Cannot access Safe Mode.

See if a repair install helps Repair Install

edit ... you have listed that you're running 64 bit, but you say it's 32 bit ...Is this the same computer?

9 more replies
Answer Match 73.5%

My dad restored his computer to its factory settings while Windows 8 was in safe mode, attempting to remove a virus, and now every time the computer is booted, an error message appears, saying that Windows is not able to install because safe mode is still active. Is there a way to disable safe mode so that Windows set up can be continued?

A:Windows unable to install - stuck in safe mode

Hello, and welcome to Eight Forums.

If you like, you could use either step 6 in Option Four or step 6 in Option Five to start Windows 8 back in normal mode.
Safe Mode - Start Windows 8 in
Hope this helps,

20 more replies
Answer Match 73.08%

A couple of nights ago Windows requested to do some updates. It had 2/3 it automatically picked but I decided to look at the optional updates it recommended but didn't select. I went ahead and asked to install all of them. After restarting and rebooting computer since then my computer hangs/gets stuck on "Starting Windows". It's not a freeze I guess as the logo is still animated whilst booting but I've had it like that for 2 hours without success. I searched the issue up on google and it seems very common after windows updates (never happened to me before however) but every fix/solution suggested seem to vary drastically between HDD Fault/Motherboard dying/You downloaded something naughty etc, etc.

I can't make any progress on many of these "solutions" though. When pushing F8 upon boot and then selecting "Repair my computer" the screen will turn black and I will only be able to see a low quality cursor. The other route to many solutions was via safe mode but that doesn't load either anymore. I booted from safe mode successfully once, restored from a previous point on the 12th of February (maybe the last boot before the updates) and stupidly let windows shutdown and install the same updates again, I think. Since then it also gets stuck loading files.

Running Windows 7 Professional Edition

Any help is appreciated!

A:Stuck on "Starting Windows", can't access repair mode or safe mode

Hi there Dougy282,

Do you have your Windows OS CD by any chance? If so, I recommend performing a "REPAIR-INSTALL" and see if that resolves this. You would definitely need your legitimate copy of Windows OS CD though.

Hope everything works out well for you and feel free to ask more questions, thank you.

7 more replies
Answer Match 73.08%

Hello All,

I have a real bear of an issue here. I was recently prompted to update my Nvidia graphics drivers, just as I was shutting down the setting to go to my job. I allowed the drivers to update, and then had the system shutdown instead of restarting after the install process.

When I returned after work and rebooted the system, I was greeted with a BSOD, to the effect of "STOP: 0X00000124 - 0X000000BF8000 0X000000200401" this translated as a hardware issue. I restarted the system in safe mode, and rolled back the drivers. I still received a BSOD on normal startup. Running a driver cleaning utility did not help, neither did a system restore. I ran SFC /Scannow in safe mode, and it stated that there were several corrupt files that it could not repair.

I tested the original video card in another system, and it worked fine. I switched to the on board Intel Graphics hoping that it would work, but it still BSODs in normal mode with that as well, though it (like the Nvidia card) also works fine in safe mode.

Any guidance would be much appreciated!

A:Windows 7-64 Bluescreens after Nvidia update, stuck in Safe Mode.

Hey, follow the instructions from here - Blue Screen of Death (BSOD) Posting Instructions

5 more replies
Answer Match 73.08%

I have been stuck on a screen that reads "We couldn't complete the updates, Undoing changes, Don't turn off your computer" for 16 hours. This screen gives me no options for troubleshooting the problem or restarting in safe mode. Computer is an HP laptop which originally ran on Windows 8.

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Answer Match 73.08%

As said above, my Dell Studio 1555 laptop will not boot either into regular windows or safe mode.

When booting into safe mode, the very last file that will load is "CLASSPNP.SYS"

When that happens it will stay stuck loading the next file for a few minutes, then restart itself into the Windows Error Recovery screen.

When I try startup repair, it goes to a blank black screen and repeats the procedure above (ie. it gets stuck and restarts a few minutes later)

When I hard-shut down by pressing the power button, a BSoD appears for a fraction of a second right before it dies.

What could the problem be, and what can I do to fix it? I have the windows 7 install disk, if needed. Should I go ahead and try an installation repair using the disk?

I'd really like to avoid reinstalling windows as of yet, although it's not too much of a problem if it came down to it.

A:Stuck halfway through loading windows, cannot boot into safe mode

Before anything else. Do you have ANYTHING plugged into the laptop right now?
even just a simple mouse.
Anything outside of the power chord basically.
If so unplug those devices now.
I would even include external wifi / wireless /3g-4g cards in that.
If not, there are ways of reinstalling windows and preserving the old data.

For the moment we'll just start with, is anything plugged into it?

5 more replies
Answer Match 73.08%

Hey There,

I'm working on an IBM ThinkCenter Desktop PC.

On bootup, it goes through the IBM logo and then the Windows logo flashes quickly and then is gone and then the Safe Mode screen appears. No matter which option I choose from the Safe Mode screen, the result is the same: The Windows logo flashes quickly and then the system reboots, and then the IBM logo and then the Safe Mode Screen.

I have tried running the repair module from an o/s disk I have here, but when I get to the c: prompt and type "dir" it says "error occurred during directory enumeration".

There is only one partition.

I have a copy of UBCD4WIN, if that would be helpful in diagnosing the problem.

I do not have the o/s disk that belongs to this computer.

Any help would certainly be appreciated. Thank you.

A:PC Stuck In Safe Mode Loop - Wont Boot Windows - Can Someone Help?

See what you think of this.

2 more replies
Answer Match 72.24%

Can someone please help me my pc wont load into the desktop it keeps geting stuck at windows start up logo with just 2 dots on it. I have tryed booting it from the windows 7 disk but it starts up windows logo and gets stuck again. I have tryed repairing it from systems repair (and other like it) but it jus loads up a black screen and nothing. I have tryed all 3 safe modes, all got stuck at windows\system32\drivers\ClassPnP.sys. I have also tryed other the stuff on Adanvced restore (f8) and it just gets stuck on windows logo or black screen. I have also tryed takeing out all the usbs no help at all

My mb is a GigaByte 870A-UD3
Os is windows 7 home 64 bit

Please help me i dont wanna lose all my important family photos and school work.

Iam right now useing an iphone to write this

A:Window 7 64bit stuck at windows startup and safe mode not working

Also my pc is not even a month old

7 more replies
Answer Match 71.4%

Hello, my Vista Home Premium 32 bit is fast on normal, but when it goes to boot into safe mode, and shows the files and drivers it's loading, it goes SUPER slow, and just loads 1 line at a time for like 5 seconds.

And even when I go to choose an advanced option, it takes a while for the choice screen to load, it will load like 1 line at a time, and its very annoying.

The Picture below... It will load 1 line at a time, and it will take like 10 mins to boot to safe mode.

A:Vista SLOWLY loads to safe mode?


Seems that your problem is the reverse of most that I have seen. I can only think of one suggestion. The absence of a process that normally loads is slowing you down. Why not do a clean boot, to determine the culprit. You can possibly fix the problem, once you know the source.

How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7

Hope that this helps.

1 more replies
Answer Match 71.4%

Hi guys,

I'm having an issue with my system that I hope someone will be able to help me with.

Basically I am stuck on a 'Startup Repair' loop. I am running Windows 7 64bit and did not have any startup / booting issues up until a few days ago.

When I was last using my system it was working perfectly. I left it for an hour or so and when I returned I was bemused to be greeted with a message from Startup Repair saying that it could not fix problems with my computer. Obviously it had crashed in my absence and upon automatically restarting began the startup repair process.

So I restarted it myself, and before having the option to hit F8 and open Advanced Startup Options (such as safe mode, I usually suspect dodgy drivers in such circumstances) I was instead greeted by "Windows is Loading Files ... " followed by Windows immediately attempting a startup repair that it fails. It said it was 'Attempting Repairs' but ultimately was unsuccessful in the end.

So I read up on the following threads here ...

Windows stuck at loading files, can`t run repair
Windows 7 crashes on startup. Can't restore, repair or repair install

... along with some other similar ones and tried the solutions.

I tried using my Windows 7 installation disc to use CMD to run bootrec /FixMBR /FixBoot /FixBCD. When I used /ScanOS it said "0 Windows installation found". After trying this a few times I was eventually presented with the "The Windows Boot Configuration Data file is miss... Read more

A:Stuck on Startup Repair Loop (Windows is Loading Files ; no safe mode)

The more I think about it, the more I suspect this could be related to a dodgy Windows update having installed itself on my system.

A - when I left the system the system prior to the first crash it was scheduled to install a group of updates, which I suspect it did followed by an automatic restart which led to the Startup Repair loop that I arrived back to.

B - when I shut down the system last night it was installing the latest updates again (after installing a few hundred during the day) to bring it back up to date - and when I restarted the system this morning I was greeted by the Startup Repair loop. I have a feeling that a Windows update released in the last week or so is causing the issue.

Does anyone know how I can go about finding a list of Windows updates and uninstall them via command prompt?

(EDIT: In the meantime I have run sfc /ScanNow twice via command prompt. Both times it reports that it found and fixed issues, but the Startup Repair loop continues upon restart.)

4 more replies
Answer Match 70.14%

This refers to seven yr old Dell Optiplex GX110 with Windows XP, which is now clean from all viruses and spyware. In Safe Mode it responds well. In regular mode programs open or close very slowly, if at all. It often freezes.

Can someone suggest next course of action?

A:Programs open/close very slowly, if at all. Runs well in Safe Mode.

The usual thing, where the computer is virus free, is too many things being loaded and run in the background.

Click Start, run, enter msconfig and look under Services.

Check the box that says 'hide MS services'. What's left?

Look under Startup. What's there?

1 more replies
Answer Match 70.14%

Hi Guys,

I have a rather distressing problem, whereby window vista basically refuses to run in normal mode. Basically after the login screen it takes an interminable time to load the desktop, and then spends 10 minutes loading the icons, and then basically refuses to do anything, explorer goes (Not Responding) etc, and it does not respond to keyboard/ mouse mashing. The only way out of this is to reboot and run in safe mode. I have tried running CC Cleaner, and HijackThis to try to get rid of any potential nasties, but to no avail.

Also, a secondary issue is that I can't download from This includes updates, and also general files. I suspect that the above problem may have started when I installed Visual Studio 2008, however now I can't uninstall it, and there is a fix on the Microsoft site, however I can't download it.

Any ideas?

A:Vista runs insanely slowly/crashy when not in safe mode

Hello, windshear.

Lets focus on your second problem for now.

Try disabling your firewall(s), and then attempt to download updates.

If you can't uninstall something, use Revo Uninstaller.

16 more replies
Answer Match 69.72%

I ran Windows Repair AIO to fix a file association problem with Windows Explorer amongst other issues in safe mode like the program recommended on my HP 255 G2 Notebook PC and when my computer restart after the repairs were finished, my display was twice as beautiful, it looks like the screen resolution is twice now than it was prior to the repairs. right click desktop screen resolution still reports the same 1366x768 resolution but I can see at least twice as much, and all the captions on my art photos reflect that, the text is so tiny on it because it it showing all my images at higher resolutions than now in order to read the text, I need to zoom in on those large images when I didn't used to need to because it would show less of the image which made it seem closer up. Firefox, Windows Explorer, Word Processing everything shows more area now after running that program.
I request an explanation of why this is. please.

A:Twice the resolution after running Windows Repair AIO in safe mode?

Not Sure ? Upload a Screen Shot for all to see and advise further.

1 more replies
Answer Match 69.72%

I have a Dell Inspiron laptop, about 7 years old, that began freezing up on me yesterday afternoon. I had not installed any new programs or the like when the issue began. I was on firefox, it was working fine one moment, then the next, it froze up.While I was still able to move the mouse cursor around, it was unresponsive to clicking, ctrl-alt-del, etc.I tried re-booting several times, and each time, it would boot up very slowly and work for only a few minutes before freezing again. Given that we had recently had issues with spyware/malware, I tried booting in safe mode and running anti-virus programs (AVG, Super Anti-Spyware and Malware Bytes). AVG found 3 viruses/issues which it removed, but other than that, the scans came up clean. Separately, I had also noticed a DLL error message at boot-up ("C:\Windows\System32\spool\DRIVERS\W32X86\3\DLCCtime.dll Missing entry: Run DLL entry) - which I am to understand is related to a no-longer-installed Dell printer. So I ran CCleaner to clean the regsitry and removed the Dell printer and drivers through the control panel. Obviously, this did not fix the freezing issue. Subsequently, I tried a system restore back to 9/24, when the laptop was working fine, which also did not work. At this point, I am out of answers and appreciate any help offered. Thanks!

A:Laptop running Windows XP freezes up when not in safe mode

Try a restore, back a couple of days back.

8 more replies
Answer Match 69.72%

This may be right or wrong but I have been told that there is a way of restarting windows with only the basics running(not safe mode). Is this true and if so how is it done?

A:Restarting Windows, No Services Running!not Safe Mode.

See the following Microsoft article:How to configure Windows XP to start in a "clean boot" state

2 more replies
Answer Match 69.3%

I've had this computer less than a week. It tried to do an update and keeps getting stuck at 12%. Researching online, I've found ways to put it into safe mode but none work. Please help.

A:Stuck in Update mode, unable to get into safe mode

Same problem here... Help!

3 more replies
Answer Match 69.3%

Hello Guys, Am using windows XP on my notebook and while going to the Safe Mode i'd realised that i wasn't getting thru. At one of the forums it was posted that Safe Mode could also be accessed by "run<msconfig<BOOTINI". After checking on /SAFEBOOT, my system restarted and now i couldn't even access to the Normal Mode. I Have tried all the options but am stuck on a Black and White Sceen with the options of SafeMode/SafeMode with Networking/Normal Mode and Last Known Configuration....

Is there any way i could get rid of that problem without reinstalling my system?

A:Can't go to either the Normal mode or safe mode, am stuck in the middle

Hi Faisal ,

Shut Down Ur Nb .
Unplug The Ac Adapter.
Remover The Battery .
Reseat The Ram And The Hdd
Restart The Nb .

11 more replies
Answer Match 69.3%

This refers to seven yr old Dell Optiplex GX110 with Windows XP, which is now clean from all viruses and spyware. In Safe Mode it responds well. In regular mode programs open or close very slowly, if at all. It often freezes.

Can someone suggest next course of action?

A:Solved: Programs open/close very slowly, if at all. Runs well in Safe Mode

16 more replies
Answer Match 69.3%

Hi. My computer has been running much slower than normal. When you open a new window or even try to select a user from the first screen, it really takes its time. Even once the window is open, you can still hear the wheels turning inside the box like it is really struggling to run its basic operating system. When you type something into a web page text box, there is a lag from when I press the key to when the letter shows up.

I have Windows XP and an AMD processor (I don't know which one).


A:Computer running slowly-windows open slowly

7 more replies
Answer Match 68.88%

This Windows XP computer shuts down when running Malwarebytes in Safe Mode. This is my problem, this is my concern.A brief history:A few weeks back I mounted an old HD from back around 2003, on it a lil something nasty was laying in wait.---4/14/2012 1:08:29 AMmbam-log-2012-04-14 (01-08-29).txtFiles Detected: 2C:\Documents and Settings\mgk\Desktop\utility\CS3 Master\KG\Keygen.EXE(Trojan.Downloader) -> Quarantined and deleted successfully.C:\Documents and Settings\mgk\x.exe (Trojan.KillAV) -> Quarantined anddeleted successfully.---Which put me in the habit of booting up in Safe Mode every so often and running Malwarebytes. All had been well ever since.Then, on 4.25.12 I happened to be at the computer when Microsoft Security Essentials was running it's daily scheduled full scan, caught it alerting me to:---Exploit:JS/Blacole.EYItems: containerfile:C:\Documents and Settings\mgk\Local Settings\ApplicationData\Mozilla\Firefox\Profiles\3vxp40ra.default\Cache\B\52\DD4E7d01file:C:\Documents and Settings\mgk\Local Settings\ApplicationData\Mozilla\Firefox\Profiles\3vxp40ra.default\Cache\B\52\DD4E7d01->(GZip)->(SCRIPT0000)---which was quarantined and removed.Now that my ears were perked, I checked the Microsoft Security Essentials logs, I found that on 4.21.12---Exploit:JS/Pdfjsc.AH Items: containerfil... Read more

A:Windows XP computer shuts down when running Malwarebytes in Safe Mode

Reviewing my own post here, I noticed Security Check telling me I have an outdated version of Java running, which is untrue.---Verified Java VersionCongratulations!You have the recommended Java installed (Version 6 Update 31).---as told to me by I even used JavaRa to uninstall all antiquated Java files remaining on my HD.Just thought I'd add that, for the record.

16 more replies
Answer Match 68.46%

A few days ago, my wife's computer started running slower and slower, until finally she woke up and saw a black screen that said ""can't come out of hibernation mode - fatal error".  
I've tried running the various performance tools, but the computer sputters, chokes and dies before the performance tools screen can even open. 
I've cleared temp files, verified there's enough space on the HD, run adaware by Lavasoft, checked to make sure the ram chips are in good shape and plugged in, I've even visually verified that the CPU didn't melt. 
I'm not 100% sure, but it seems like there is a connection between the computer slowing down and when it tries to connect to the WLAN. but that may just be coincidence. 
And when i run it in safe mode, none of the above happens. 

A:Win7.Dell XPS8300Desk-Runs VERY slowly in Normal Mode, but perfectly in safe

Since this doesn't occur in Safe Mode there is a good chance that this is caused by either a third-party service or startup item.  In order to determine if this is the case, I would suggest performing a Clean Boot. 
After you have finished Part C you will reboot your computer.  If the problem doesn't occur you most likely have either a service or startup item causing this.  The process of elimination should find the problem service or startup item.

***This is a diagnotic tool for Windows Vista, Windows 7, and Windows 8.  This will not repair your computer, but it may point to where the problem lies so that a repair can be made.***
Warning:  Disabling items in Services or Startup may leave your anitivius disabled until the process is ended.  For this reason I would suggest that you perform this process off line.
Part A
(1)  Click on the Start orb, then type msconfig.exe in the Search programs and files box.  
(2)  When msconfig is seen in the pane above the search box and under Programs, right click on it, then click on Run as administrator.

If you are prompted for an administrator password or for confirmation, you should enter the password or provide confirmation. 
Part B
(1)  Click on the General tab.   
(2)  Click the Selective startup option. 
(3)  Remove the check mark in the Load startup items &#... Read more

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Answer Match 68.46%

Hello everyone,

Please bear with me here as I attempt to explain all of the issues I'm having with my computer right now. I'll try to explain everything as throroughly as possible, but if you need more information and/or log files to provide a more accurate solution, just let me know.

For starters, I am running an HP Pavilion dv6000 series (dv6748us to be exact) with Windows Vista Home Premium (32-bit) installed. (Service pack 2.) About 6 months ago, I recovered this laptop from what I believe was the conflicker virus (kept redirecting pages, stopped updates and antivirus programs, etc.) and I managed to get Windows Update up and running again. My Help and Support wasn't working though, it was only working in Safe Mode, so I did some research and tried a bunch of suggested fixes (updating the registry, etc) and got that to work again as well. I am not sure if one of the diagnostic tools that I used while fixing Help & Support might have caused the problems I am having now (as I literally tried everything under the sun until I got it to work), but my Windows Update is not functioning correctly again, amongst other things.

A couple of weeks ago, I installed some updates and restarted the computer, but the updates didn't finish installing during reboot. It said the usual "Configuring Updates, do not turn off your computer," but never showed percentage complete or anything. It restarted, and when I opened Windows Update, it said the last time I checked for u... Read more

A:Problems with Windows Update, running sfc /scannow, and booting in safe mode.

It could be a hard drive problem but you definitely have some corruption. Check Disk - chkdsk

If that doesn't work I would do a repair install. I think that you have exhausted everything else. Repair Install For Vista

As for the restore points it is a good idea to purge them after a virus since it could have infected a restore point.

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Answer Match 68.46%

Hello everyone,
Please bear with me here as I attempt to explain all of the issues I'm having with my computer right now. I'll try to explain everything as throroughly as possible, but if you need more information and/or log files to provide a more accurate solution, just let me know.
For starters, I am running an HP Pavilion dv6000 series (dv6748us to be exact) with Windows Vista Home Premium (32-bit) installed. (Service pack 2.) About 6 months ago, I recovered this laptop from what I believe was the conflicker virus (kept redirecting pages, stopped updates and antivirus programs, etc.) and I managed to get Windows Update up and running again. My Help and Support wasn't working though, it was only working in Safe Mode, so I did some research and tried a bunch of suggested fixes (updating the registry, etc) and got that to work again as well. I am not sure if one of the diagnostic tools that I used while fixing Help & Support might have caused the problems I am having now (as I literally tried everything under the sun until I got it to work), but my Windows Update is not functioning correctly again, amongst other things.
A couple of weeks ago, I installed some updates and restarted the computer, but the updates didn't finish installing during reboot. It said the usual "Configuring Updates, do not turn off your computer," but never showed percentage complete or anything. It restarted, and when I opened Windows Update, it said the last time I checked fo... Read more

A:Problems with Windows Update, running sfc /scannow, and booting in Safe Mode.

i had the same problem a couple weeks ago.
I was googling so much, but in the end, solution was very simple.
Program tmpFix worked fine for me, and issue was removed.
After download just extract and run START.vbs, then reboot computer and it should be ok.
You can download tmpFix from here:

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I've been asked by a neighbour to have a look at his pc, I've removed problems using this forum before so I'm hoping you'll be able to help me with this.As soon as the pc's switched on the spyware tool advert pops up and will not go off, I tried starting in safe mode but the pc just restarts and will not boot up in safe mode, just normal mode. I tried pushing ctrl/alt and delete, taskmanager does start after a few attempts and then I can stop the spyware tool program, there are still yellow boxes that appear from the bottom corner by the clock warning of infected files. The dds log and hijack this log is as follows:DDS (Ver_09-11-29.01) - NTFSx86 Run by [email protected] at 8:18:01.54 on Tue 12/01/2009Internet Explorer: 8.0.6001.18702Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.502.135 [GMT -8:00]============== Running Processes ===============C:\windows\system32\svchost -k DcomLaunchsvchost.exeC:\windows\System32\svchost.exe -k netsvcssvchost.exesvchost.exeC:\windows\Explorer.EXEC:\WINDOWS\system32\LEXBCES.EXEC:\windows\system32\spoolsv.exeC:\WINDOWS\system32\LEXPPS.EXEsvchost.exeC:\Program Files\LSI SoftModem\agrsmsvc.exeC:\WINDOWS\system32\cisvc.exeC:\windows\eHome\ehRecvr.exeC:\windows\eHome\ehSched.exeC:\WINDOWS\system32\inetsrv\inetinfo.exeC:\Program Files\Java\jre6\bin... Read more

A:Spyware tool and slow running, won't start in safe mode. windows XP

Please lock this topic, give up and reloaded windows....

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Hey guys I've checked through some of the tuts and what-not on this forum and still can't find a way to get me out of trouble..
i turned my computer on yesterday (23rd September) and there was an automatic update. Ever since the update my computer has been extremely slow (will take several minutes to open firefox -or anything for that matter). I booted safe mode and it's running fine. I opened up msconfig and did a clean boot but the problem was still there.
It's a fairly new build and I was stupid and forgot to get a virus protection i can't install it in safe mode either..

Can anyone help?

A:Explorer running slow in normal mode, fine in safe mode.?

Windows Defender Offline

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Answer Match 66.78%

I'm helping a friend online with this problem. The virus is so nasty, that it actually penetrates through on safe mode (giggity!). She was in safe mode, after running iexplorer.exe version of RKill; proceeded to run malware bytes. As it was running, the system just shut down on its own. The laptop probably ran out on battery life.....but the same thing happened in safe mode again after she got it plugged in. We're trying in normal mode, iexplorer.exe version of rkill and running the scan again to see if it does the same thing. I'll post again if that fails...which I hope it doesn't, but just to ask, anyone else experience this problem?

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Answer Match 66.78%

Hi All,

Been having this problem since yesterday. Whenever I start up windows, it freezes after a couple of minutes. Tried going into safe mode to run virus scan (Avira and Malwarebytes) but both freeze halfway through scanning and I have to do a hard reset. No idea at all what is wrong with it.

Also find that when I try to open Adobe PDF Reader, it shows this message when I am in normal mode. 'The windows installer service could not be accessed. This can occur if you are running in safe mode, or if the windows installer is not correctly installed.' Right after that, it freezes. Not sure if that's relevant.
Please help me! Thanks a lot in advance!

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 10:22:47 AM, on 2/4/2012
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
C:\Program Files\Avira\AntiVir Desktop\sched.exe
C:\Program Files\Avira\AntiVir Desktop\avguard.exe
C:\Pro... Read more

A:Computer freezes in normal mode after a few minutes and then in safe mode when running virus scans

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you are unable to create a log because your computer cannot start up successfully please provide detailed information about the Windows version you are using: What we in particular need to know is version, edition and if it is a 32bit or a 64bit system. [/b]If you are unsure about any of these caracteristics, just let us know and we'll help you figuring it out. Please also tell us if you have your Windows CD/DVD handy.Please include a clear description of the problems you're having, along with any steps you may have performed so far.Please refrain from running tools or applying updates other than those we suggest while we are cleaning up your computer. The reason for this is so we know what is going on with the machine at any time. Some programs can interfere with others and hamper the recovery process.Even if you have already provided information about y... Read more

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I have a Samsung laptop running Windows 7 Ultimate v 6.1 build 7601, Service Pack 1.  It runs fine in safe mode, but it has recently started taking a long time to start up in normal mode.  If I try to open an Internet Explorer browser window in normal mode, it "hangs" with the little wheel going around.  The browser window does not start.  I have already tried system restore without success.   There were no system restore points available before yesterday, though, and I think it had already slowed down then. 
I ran Spybot a few days just for maintenance purposes.   I have been using Webroot Secure Anywhere as anti-virus.  I am uncertain about what steps to take to troubleshoot this situation.
Thanks in advance for your advice.

A:Computer recently started running very slowly or "hangs" in normal mode

See if you can do the following in safe mode with networking :
Please download MiniToolBox  , save it to your desktop and run it.
Checkmark the following checkboxes:
  List last 10 Event Viewer log
  List Installed Programs
  List Users, Partitions and Memory size.
Click Go and paste the content into your next post.
Also...please Publish a Snapshot using Speccy - , taking care to post the link.

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Answer Match 66.78%

Hi this is a copy my my hjt currently stuck in safe mode. When I try to boot in normal my computer freeze..and it keeps asking for c:/programfiles/commonfile/microsoft share web folders/ibm00013.exe. Also the DOS command opens and something tries to write to it. I've used spybot over 10 times..and it keeps finding and deleting: win32.Qoologic, webhancer, virtumonde, windows security center.taskmanger, torpig, spysheriff, smitfraudC., Smitfrau-C toolbar 808, asta killer, 7fasst, coolwww search, cimuz, Pacimedia.I've tried avg, panda..once i bought the 6 month subsription panda wouldnt open on my pc. When I try to upload norton..the computer freezes and restart. I've been at this for a full day now. Somehow my outlook express was wiped out and email info..such as port number taskmanager was disabled also. Please help me. Logfile of HijackThis v1.99.1Scan saved at 2:38:09 AM, on 10/31/2006Platform: Windows XP SP1 (WinNT 5.01.2600)MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)Running processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\explorer.exeC:\Program Files\Internet Explorer\iexplore.exeC:\PROGRA~1\HEWLET~1\HPSHAR~1\hpgs2wnf.exeC:\Program Files\HijackThi... Read more

A:Im Stuck In Safe Mode

updated log:Logfile of HijackThis v1.99.1Scan saved at 9:16:05 AM, on 10/31/2006Platform: Windows XP SP1 (WinNT 5.01.2600)MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)Running processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\explorer.exeC:\Program Files\Internet Explorer\iexplore.exeC:\PROGRA~1\HEWLET~1\HPSHAR~1\hpgs2wnf.exeC:\Program Files\Internet Explorer\iexplore.exeC:\Program Files\HijackThis\HijackThis.exeR0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = F2 - REG:system.ini: Shell=explorer.exe O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocxO3 - Toolbar: &Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\ycomp5_0_2_4.dllO3 - Toolbar: Norton AntiV... Read more

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My buddy has Certified Data laptop;basically he came to me and it appears to be stuck in safe made.He tried system restore with no luck.
Any ideas how to return to normal bootup??

A:XP stuck in safe mode

Here is a shot in the dark...

start -> run (in run type msconfig) -> under the gentral tab select "Normal start up, and then press apply and then ok and restart PC.

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I have been trying to reinstall Windows XP on a Dell Inspiron 5100 laptop. I was working under Safe Mode per someone's instruction's I have found out knows less than myself. I put the Windows XP disk in and it went through everything just fine. Now I am getting an error message saying " Windows XP cannot run under Safemode. Setup will restart now." the only option is to say okay. However I am in a loop right now. I say okay and it restarts itself and comes right back to that prompt.

I have gifted this laptop to a special needs young lady and so I desperately need help in getting it back and up running for her for summer school. Any help with be met with gratitude.

Thank you very much.

A:Stuck in Safe Mode

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i recently downloaded AVG anti virus. I scanned my computer and found 20 viruses. 2 weeks later I then put my computer in safe mode and found 900 infected files. (ares) i then deleted 2 folders manually by the name of TOOLBAR and 180 Solutions. Now i cannot get my computer to boot normally. everytime i select start windows normally. it leads me back to the page where i select safe mode or normal mode. please help.

thank you

A:Stuck in Safe Mode

try last known good configuration i don't think it will work but worth a try
in the run box type
sfc /scannow
and press enter

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Answer Match 66.78%

I have a Gateway computer with Widows XP. My husband was trying to install Sims2 and the disk would not run so he disabled Nortons and put the computer in safe mode and now it is stuck there, he tried to reset it to normal and it will no go back, it stays in safe mode...HELP

A:Stuck in Safe Mode

Being "stuck" in safe mode could indicate that one of the main system DLL files is damaged or missing. Or it could mean that a piece of the computer's hardware is not operating properly. This latter condition could be caused by either a failure in a device; or a device driver could be missing or a the wrong version.

Boot your computer and pay close attention to determine why it is booting up that way. There might be some sort of an error message telling you what is wrong and why safe mode is being chosen.

Write down any message and let us know what you find out.

Here is another option that might resolve the problem.

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Well earlier I was looking on this site to fix my dvd/cd-rom drive problem and seen a result that sounded easy for a person who knows little about computers. where you use the notepad and make it fixcd.reg but i did it. then i restarted my computer and now i'm stuck in safe mode. I can't get out. I restored my computer from a time before i used the technique fixcd.reg. i just want out of safe mode. im trying to set my printer up for college which starts next monday and if anybody can help me before i have to go spend money to get it fixed would be soooo helpful and maybe solve my cd/dvd rom drive problem too. well lets just fix safe mode first. thanks in advance.

A:HELP?!?! I'm stuck in Safe Mode

Have you tried this? Last known configuration.
1. Remove all floppy disks, CDs, and DVDs from your computer, and then restart your computer.

Click the Start button , click the arrow next to the Lock button , and then click Restart.

2. Do one of the following:

• If your computer has a single operating system installed, press and hold the F8 key as your computer restarts. You need to press F8 before the Windows logo appears. If the Windows logo appears, you will need to try again by waiting until the Windows logon prompt appears, and then shutting down and restarting your computer.

• If your computer has more than one operating system, use the arrow keys to highlight the operating system you want to start, and then press F8.
3. On the Advanced Boot Options screen, use the arrow keys to highlight Last Known Good Configuration, and then press ENTER.

4. If your computer has more than one operating system installed, use the arrow keys to highlight the operating system that you want to start by using Last Known Good Configuration, and then press ENTER. Windows will then resume starting normally.

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Answer Match 66.78%

My computer flipped over to safe mode, now I cant get it out. I have run my scans, deleted viruses and it still wont go back...Now what?

A:Stuck in Safe Mode

So every time you boot it will start in Safe Mode?
Could be your boot.ini file. To view your boot.ini file go Start>Run and type msconfig into the box and hit enter. Select the Boot tab and see if the /safemode box is checked.

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Answer Match 66.78%

in windows xp i tried to start in safe mode to remove some malicious files and it asked me for a id and password which it didn't recognize but should have. I realized my mistake and started in "safe mode with networking" .....still didn't recognize my pass and id. So I restarted in normal mode......and It will only boot up in safe mode now and won't recognize my password. Please help!

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A buddy of mine picked p the Trojan.startpage virus...

He went to the Symantec page and found the removal destructions...

At one point it told him to restart in safe mode to do some things...
then after he did that it told him to restart out of safe mode...

He has tried everthing... It will not restart out of safe mode...

Here is the link to the destructions he was following...

Says he got through step 4 and now it won't restart out of safe mode so he can run the norton scan...
Any Ideas???
Thanks in advance....

A:Stuck in Safe mode

According to that page, step 5 is to run the scan (while in safe mode).

Has that been done or tried?

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Whenever I restart my computer, it boots up in "safe mode" and I cant get out of it. It was working fine earlier, then I restarted it and it came up in safe mode. Does anyone know how I can get out and reboot normally? Windows 2000


A:Stuck in Safe Mode

Does it tell you it is in "Safe Mode" or does it just "look" like it? If the latter, you are probably not in Safe Mode at all, but have lost your Display adapter configuration and are looking at a Safe Mode like VGA screen.

It's tough to troubleshoot problems like that in Win2k because it has no native startup manager. However XPs "msconfig" will work in 2k and you can get the files for it here:

This is what "clean boot" troubleshooting is WITHOUT msconfig:;EN-US;281770

With (XP):;EN-US;310353

As far as I know the functionality will be identical if you install msconfig to 2k.

Try disabling the "startup group" first and see if that allows you to boot normal.

You can also hide microsoft services and disable non microsoft ones.

If no luck you have to go to the device manager and disable things like sound and network cards.

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Answer Match 66.78%

My computer is only able to start in Safe Mode. If I try using my computer in the Normal Mode, my screen goes blank and nothing else happens. My computer's operating system is Windows XP.

If anyone can give me advice on how to use my computer in the
Normal Mode again, I'd really appreciate it.

A:Stuck in Safe Mode

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Answer Match 66.78%

This machine has been stuck in safe mode for a while now, its spent most of its life in england but got malware as soon as it moved to spain. A friend tried to 'fix' it and he said it ended up in safe mode but was still working.

I've been through the First Steps post and attached the Panda scan, below is the Hijackthis log.

Any help would be really appreciated.


Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 00 VIRUS ALERT!, on 21/08/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16705)
Boot mode: Normal

Running processes:
C:\Program Files\AntiVir PersonalEdition Classic\avguard.exe
C:\Program Files\AntiVir PersonalEdition Classic\sched.exe
C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http:/... Read more

A:Help for PC stuck in safe mode

Hi mustainer and welcome to TSF


Originally Posted by mustainer

This machine has been stuck in safe mode for a while now, its spent most of its life in england but got malware as soon as it moved to spain. A friend tried to 'fix' it and he said it ended up in safe mode but was still working.


Originally Posted by mustainer

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 00 VIRUS ALERT!, on 21/08/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16705)
Boot mode: Normal

Are you sure it's actually still in safe mode? If so you would see the words SAFE MODE in each corner of the screen. It looks like this image >>


We will begin with ComboFix.exe. Please visit this webpage for download links, and instructions for running the tool:

Please ensure you read this guide carefully and install the Recovery Console first.

The Windows Recovery Console will allow you to boot up into a special recovery (repair) mode. This allows us to more easily help you should your computer have a problem after an attempted removal of malware. It is a simple procedure that will only take a few moments of your time.

Once installed, you should see a blue scre... Read more

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Answer Match 66.78%

I hope someone can help me with this. My son's laptop was infected with trojan.vundo.b and tried everything to get rid of it. I think it is now gone, but when I rebooted, I noticed there was no sound or internet. So after trying to start some of the services, I realized that Vista thinks it is in Safe mode (but it booted with the normal screen). I can boot into safe mode with networking and the internet works fine, but as far as everything else, no dice. So still no sound and if you try to fix it you get the error that you can't start the service in Safe mode. Any ideas or help would be greatly appreciated.


A:Stuck in safe mode...

id backup and reinstall

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Answer Match 66.78%

Ok my computer has been messed up since this morning from something that is not running on my computer right.. When I start my computer I run it normally and it ends up on start mode

We did a system restore and it went back to December 2007 and lost alot of our stuff like the qwest, windows one care, like everything..

Anyway to fix this?

We went through the F8 thing and couldnt do it because it was in safe mode..

The problem is still the same as before we restored it.. You know how vista is supposed to look on the bottom for start, its supposed to be all colorful and stuff like that. Well looking at the picture its just plain white.. Every screen I open its pitch white and you can only see black and white and the 8 main colors of the rainbow.. My desktop and the whole computer starts up in safe mode even when we try to start it normally.. that is not a good sign

We use Emachines computer which is not a very well known computer....

A::( Stuck in Safe mode!

There is Absoultley no way to get out of Safe mode on my computer, please don't suggest "Google is your friend" I've gotten that 3 times now.

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After cleaning viruses and malware from a Dell Inspiron 546 320GB HD, 3.25Ghz AMD RAM, still was getting an error message re: NT AUTHORITY/ I . . . . (can't remember the other word, started with an "I"), then a pop-up came up saying machine was going to shut down in 60 seconds . . . tried to get into Safe Mode, but it wouldn't go in . . . we went to MSconfig to set it (WRONG, WRONG,WRONG we found out!). Now we can't get out of Safe Mode. Can someone please help us?Ray and Barb

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Answer Match 66.78%

Can someone please help, I have a pc that is stuck in safe mode and won't load Windows, Ithe only option I have is command prompt. My question is how do I get it out of safe mode using command prompt

A:PC Stuck in Safe Mode

try ...

hit ctrl-alt-delete
click on task manager
Click on the file menu title
Select New Task (Run..)
type in msconfig
click okay
Select Normal Startup under the General Tab.
Click Okay

Click Restart now

good luck, if that fails, try ... Win7 repair or Startup Repair


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Answer Match 66.78%

I have a malware issue on a computer. I was in the process of fixing it when I tried to restart the computer in safe mode. The typical press F8 at the beginning of bootup did not work so I went to msconfig and told it to boot in safe mode. When I restarted, it did go into safe mode like I had hoped. However, I was not thinking ahead very far. This computer is connected to a domain so the user name and password I was using was from the network active directory. When going into safemode, obviously that will not get me logged in to the computer. The problem is that I did not load the OS originally and never logged in locally so I do not know a user name or password to allow me to log in. So now I am stuck with the computer booting in safe mode and no way to change it. Do you know of any ways to get past this? Please HELP.

A:Stuck in safe mode

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After a recent clean-up of my programs I have found myself to be in sort of a bind. I restarted my computer but my toolbar wouldn't show up. I know what you're thinking, explorer.exe in task manager; didn't work. So I figured I would restore my computer in safe mode. But, when I start in safe mode it said it could not execute the restore, so I tried numerous times with no luck. I decided to reinstall Windows XP; a very bad choice. It started out fine, but it had to restart to start the real installation. When it rebooted again it said that it could not install XP while in safe mode. Simple enough, I would just have to change my msconfig settings to normal boot instead of /safeboot. When I removed the disc and started the computer again, it was still in installation mode and stuck in safe. So in conclusion, every time I start my computer it says it cannot install windows in safemode and restarts, and then repeats itself.

HELP!!!! what do I do??

A:Stuck in Safe Mode

Hi dburk, welcome to TSF..

when you restart the computer with the XP installation disc in the cd drive, does it initiate the installation process again? If yes, check out the following link for a repair installation walkthrough:

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I am having trouble with a friends pc, it will only start in safe mode, but without any icons or start button, task bar, etc, just a grey background.
When I restart, it goes to an options list, 1 Normal 2 Bootlog 3 Safe Mode 4 Step by step, selecting any of the options just brings the same result mentioned above.
I need to try and recover out of this and save important data before I reload windows, (Me)

A:Stuck in safe mode

Hi, and welcome to tsg - please post a "bump" here if you still have a problem with your PC

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my computer is stuck on safe mode how do i get out of it,. i just hooked up my new computer

A:Stuck in Safe Mode

A description of your computer and its Windows operating system would be helpful.

Is this a newly-bought or newly-built computer?


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Answer Match 66.78%

in windows xp i tried to start in safe mode to remove some malicious files and it asked me for a id and password which it didn't recognize but should have. I realized my mistake and started in "safe mode with networking" .....still didn't recognize my pass and id. So I restarted in normal mode......and It will only boot up in safe mode now and won't recognize my password. Please help!

A:stuck in safe mode

I don't think you have any choice. You will have do a re-installation of the OS.
You should be able to install the new installation over the old. Since you are stuck in Safe mode, if you cannot see you CDROM, then you will have to create a set of boot disks for XP. The necessary software to do this will have to be gotten from

If you can see your CDROM, then type X:\setup, where X is your CDROM drive letter.

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Answer Match 66.78%

I was trying to clean a friends system by running super anti-spyware and malware bytes in safemode.
I used msconfig to cause it to boot into safe mode,
Bioth apps said they cleaned the system but now when I try to run msconfig to set it back to normal mode it says I am not an administrator. 
I already tried opening a command prompt as administrator and msconfig still won't run.
Help would be appreciated,

A:Stuck in Safe Mode

Can you provide a screenshot of the error box?

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Answer Match 66.78%

Hi all, have been trying to9 get rid of spyaxe and spyware striker on my laptop.Following one set of instructions Iwas trying to get into safe mode- using f8 did not work , so i tried using system configuration utility ( folowing guidelines in tutorials) - the computer did not go into safe mode and now is stuck just rebooting to choices but not actually boot computer up.Now I can't get to start menu/desktop anything to try anything else! can any one help!
many thanks, chongie

A:Stuck In Trying To Get Into Safe Mode

Hello Chongie;

Try this > Start > Run > type: msconfig > hit enter.

Click on the BOOT.INI Tab... If their is a check mark in Boot Options in SAFE/BOOT... Uncheck

See if this fixes the problem.


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Answer Match 66.78%

I may have really botched it this time. I caught some nasty Malware, then went into safe mode and ran McAfee and a couple sypware programs. Now I not only can't get out of safe mode, but several of the operating system files don't work. Is there any hope or is this computer history??

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Answer Match 66.78%

So, it was probably not the smartest idea, but I decided to go into Minimal(Alternateshell) safeboot. And I have no clue as to how to use command prompt. Does anyone know how I can get out? Please, make my weekend better!

A:Stuck in Safe Mode!

in msconfig click on the boot ini tab and check the safe boot is unticked

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Answer Match 66.78%

Yesterday i asked a question about getting rid of a tojan on my computer. I got a reply telling me to download all sorts and then start my computer in Safe mode. So i did and now when i turn my computer on it only starts in safe mode but there is a black screen

It has safe mode in each corner and some weird message on the top but theres nothing to click on so i cant get out of it. Ive started my computer numerous times but it always goes to the same screen once i log in? Does anyone know whats happened?

The information given to me previously might help? It was posted yesterday (4/2/06) under the title Trojan Problem?

A:Stuck in Safe Mode

Please do not create more than one thread for the same problem.

Closing duplicate.

Continue replying here:

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Answer Match 66.78%

I went into safe mode to clean up the Spy Axe malaware. Now. I can't get out of safe mode. I've tried using all the options on the F8 screen but nothing works! System resore doesn't work either. So I'm stuck with Safe Mode (without networking). Please help!


A:Stuck in Safe Mode! Please Help!

check in msconfig that the box for safe mode is unticked

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Answer Match 66.78%

Yesterday I discovered my computer had some nasty little malware/virus on it that would boot on startup and demand that I install it's idea of virus protection. While I was able to figure out quickly and able to stop the program from running, it would continually reboot itself as I hastened to run any and all programs that would get rid of it.

I got sick of this, and opted to start up in safe mode minus internet/networking to run these tools. So, while now I'm reasonably certain that whatever bug my computer had is gone, it REFUSES to come out of safe mode. My dad is really skilled with computers, so I called him up and told him what I had done and a last resort he said the best thing I could do was re-install windows (which is what I was afraid of).

I booted from the XP CD, made it through reasonably enough and now (ugh!) when it gets to the second part of re-installation it tells me that Setup cannot continue in safe mode and is going to restart. It's a nasty, bitter cycle that does not end.

Now, I've been on these forums already looking for an answer and tried some of them...this is what I've done:

1) Pressed f8 and tried to boot into ANY mode beyond safe mode
2) gone into bootcfg from the recovery console and tried to edit it out of safe mode
3) hit the ctrl key a lot...i see now that only works with Win 98
4) reinstalled windows again
5) cried

Anyway, nothing works. Now I can't even get into the recovery console because it says my password... Read more

A:Stuck in Safe Mode, HELP!

When in safe mode...

3)Type "msconfig" enter
4)With the new window.. go to "Boot.ini" make sure /safemode isn't check...

If it is uncheck it, restart Windows.

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Answer Match 66.78%

Hey, all. Here's the problem: My computer has been acting all sorts of weird of late. (I think it harks back to my killing a virus with malwarebytes.) Now, every time I start-up, the machine goes into safe mode. When I go into "msconfig" to attempt to correct it by selecting "normal startup" it automatically checks "safe mode" and when I unselect "safe mode", then it immediately goes into "selective startup". (None of the computer's services [ eg, printer, usb, etc...] boot up). When I log in as as the administrator, I can't access "msconfig". Instead, a screen pops up asking me to find a program to open "msconfig" in.

I've done some reading and found that I need to uncheck the "Make all boot settings permanent" tab, but there's no such option under the "timeout" button in the the boot list.

I've had it up to here and hopefully, someone can help. Thanks.

A:Stuck in Safe Mode. Please HELP!

Welcome to TSg.
I'm sure you checked it,but,what have you got checked in boot-ini
What do you have checked in the "general "tab

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Answer Match 66.78%

Running Windows 98. Started to shut down using normal procedures, when the message "you have performed an illegal operation" appeared. Everything froze, so I turned the computer off, waited a few minutes then started computer up again. It started in 'safe mode', did what I had to do and shut down again using normal procedure. Now every time I start, I seem to be in 'safe mode', although someone told me it may not be safe mode because the words are no longer in the corner of the monitor. The screen etc still looks the same as if it is 'safe mode'.

What's happened and how do I fix it - plain English please, I'm no good with technological terms !!

Thanx - Annette

A:Stuck in 'safe mode' ??

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Answer Match 66.78%

Hello i was hoping that someone could help me.I went into safe mode using "System Configuration Tool Method" to get rid of a virus, from for windows XP, but now I am stuck in safe mode.I cant do Step 2: Click on the Start button then click on Run. because there is no run on my start bar anymore. I tried going F8 duting start up, and selecting start normally, but that just takes me into safe mode again. Does anyone know what to do?

A:Stuck In Safe Mode

In 'Safe Mode', press 'Windows' key.

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Answer Match 66.78%

my home pc is stuck in power safe mode. When I turn it on, the screen says "power safe mode, press any key or move the mouse". The mouse and keyboard do not respond. I have tried f8 and all that, but again the keyboard does not respond. The dvd rom does not spin. I can not use this thing at all. I changed the battery after it happened and still same story. It isn't running in safe mode because it isn't doing anything. It is a e machine, about a year old running on windows xp. Any suggestions? My husband has a laptop, is there a way to hook them up to each other so I can atleast get my pictures from it?

A:stuck in safe mode

Does it say "Safe" or "Save"?

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Answer Match 66.78%

I had a power cut i turned on the computer and it goes into safe mode, if i click on any of the options it reboots back to the safe mode screeen and wont start. when i click normal mode it reboots and for a second there is a error message but its 2 fast to read anyone help im told to re-install win xp home but dont want to lose all my stuff any one help me please

A:Safe Mode Stuck

Sounds like you want to do a repair install. Such leaves data files and program files intact, while requiring reinstallation of all XP critical updates issued since SP2 (assuming that the CD used for the repair install does have SP2 included).How to perform a repair installation of Windows XP if Internet Explorer 7 is installed - 10 things you can do when Windows XP won't boot - Louis

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Answer Match 66.78%

Hi, I have a problem created by myself that made me stuck in safe mode. Long story short, i ran msconfig and set it to safe mode and it bsod loop boots while in SF. If I can just somehow reset the bootmgr or find a way to open msconfig through the recovery console, i can fix the rest. Can somebody please help me

A:Stuck in Safe Mode

From the Windows 7 Recovery Console type:

bcdedit {default} /deletevalue safeboot
The command result must be "The operation completed successfully". Exist the Recovery Console to restart the computer, it should start in normal mode now.

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Answer Match 66.78%

Having a problem with computer stuck in safe mode. I have tried restoring but it does not help. I have not tried to install anything new recently. Also my computer runs very slow. Can anyone help.

A:Stuck in Safe Mode

hiya,try this while in Safe mode go to> Start> Run,and type "msconfig" click OK. put a tick in
the box before Normal Startup, click Apply and OK. Restart your computer.

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Answer Match 66.78%

Hi all~
when starting my computer yesterday after being shut down all day, it automatically started in safe mode and I can't get it back to normal mode. I've tried running Lenovo's rescue & recovery which did a full system check - and everything came back normal. I then tried to run a "System Restore" and check the SW_Preload (C:) drive (which I'm assuming is my hard drive), but it brings up an error message : "SW_Preload (C:) has errors. ....Detected file system corruption on SW_Preload (C:). Check the disk for errors". So I click on "Check the disk for errors" but it says it cannot not check because the disk is in use... So I am lost and do not know what to do from here to get my computer back to Normal Mode. I have Windows Vista. I think I am supposed to check for programs or drives that have errors, but I don't know where to look for those, what will happen after I test each program and how to tell if it has errors ( will it give me a big message saying "ERROR"? And what would I do after finding a program with an error? Or....? In Safe Mode, only some programs are showing up anyway. Thank you for any help you can give!!

A:Stuck In Safe Mode Please Help!

Follow this:

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Answer Match 66.78%

Hi, I was hoping one of the experts here could help me out. My work computer running windows XP was infected with smitfraud and I followed one of the tutorials on the Symantek site to try to remove it. I attempted to start the computer in safe mode by going to ‘start’ > ‘run’ > ‘msconfig’ and then selecting /SAFEBOOT under the BOOT.INI tab. While attempting to start in safe mode, I get the following error: “The system could not log you on. Make sure your username and domain are correct, then type your password again.”

Well, the username and password are correct, but there is no where to select/change the domain, so I can’t start in safe mode. However, since I checked /SAFEBOOT in msconfig, it is continually trying to boot in safe mode, which continually throws the above error. I tried tapping F8 on startup and selected ‘start in normal mode’, but it still tries to start in safe mode to no avail.

Following another instruction found on this forum, I attempted to use an XP installation CD and run the Recovery Console and I get the followin message: "Setup did not find any hard disk drives on your computer. Make sure any hard disk drives are powered on and properly connected to your computer and that any disk related hardware configuration is correct. This may involve running a manufacturer supplied diagnostic or setup program. Setup cannot continue."

Unfortunately, I can'f fine any instruction beyond this point.

Does anyone have any Ideas wha... Read more

A:Stuck in safe mode -

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Answer Match 66.78%

Hi, Can anyone help me please, I have installed XP windows disc on my pc to recover from WININET error but although I have the use of my pc back It is stuck on Safe Mode - anyone know how to get out of it please..... Thanks

A:Stuck In Safe Mode

do you mean, every time you start your computer, it boots into safe mode?

remove the '/safeboot' flag from your boot.ini

start > run > type: MSCONFIG and click OK, click the BOOT.INI tap and clear the box that reads /SAFEBOOT

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Answer Match 66.78%

I need help. I've tried a few of the solutions online but they didn't seem to help. a embarq "tech" told me to boot in safe mode. He had me do this via msconfig then boot in safe mode.

Well now it will not boot in normal. even when i do F8 and then select normal it won't. it's says that i have to activate windows in normal, but I can't get to normal. i tried to reinstall but all the did is install a 2nd windows on my computer.

Most of my files are accessable but I really need to get to my outlook express for my email. Is there anyway to recover these items??


A:I'm stuck in safe mode

Boot up using "safe mode with Network", that should give you access to the internet and outlook

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Answer Match 66.78%

hi, im having a crazy problem but i repaired my start up and did system backups and restores. i can still boot in advanced boot options. for some reason vista 32 home, keeps booting in safe mode and cant do anything in safe mode.
tried starting win normally and last known good configuration..still boots in safe mode.
i get no start menu in safe mode just black screen and said safe mode in corners. task manager will not come up either..i even tried to repair with the vista cd.
someone please help me...i feel stupid not knowing what to do
if you need more info ill give it to you. i tried every troubleshooting method i can think without reformatting.

A:HELP!!stuck in safe mode and cant do anything.

Hello Houng, and welcome to Vista Forums.

Check to see if doing step 2 in METHOD TWO of the tutorial below will allow you to boot back into normal mode afterwards.

Safe Mode

Hope this helps,

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