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Solved: Windows Cant boot, black screen before login screen

Q: Solved: Windows Cant boot, black screen before login screen

Hello, I'll go ahead and start from the very beginning. Thanks in advance though for taking a look at my problem.

About a month ago, my computer would give me a few problems while booting up. I would start the computer, it would run through BIOS, run through the Windows loading screen, and after that it would run the CHKDSK to make sure my disks are fine. CHKDSK doesn't work, it just freezes right before checking the disks, so I restart and generally it will boot up. Most of the time it would boot up perfectly, but rarely would it go to the xp loading screen and then flicker as if it as going to go to the windows login screen but wouldn't. The screen would just stay black and I'd have to restart. Next time, generally it would work perfect.

So this brings me to the current day. After the windows xp loading screen, it goes black. The computer is on, but I don't see any activity for the HDD via the LED. SO i go into safe mode, i finally get CHKDSK to run, I had to really mess with some stuff to get that working. Windows says the volume is fine, and the only way I can boot my PC is in safe mode, but even that will freeze sometimes while loading some of the files.

Just to let you know I'm running Raid0, and this is my first time running it. I'm not sure if this symptom is a common problem if one of the disks are going out. Does anyone know whats going on? Could it be a virus that messed with a boot.ini or any startup stuff? also, is there anyway to remove problems within safe mode? I tried removing anti-virus program thinking it might help but wont allow me.

A: Solved: Windows Cant boot, black screen before login screen

16 more replies
Answer Match 99.12%

Hi everyone.

I posted this issue in the malware section probably 2-3 weeks ago. A very helpful individual in that forum guided me through a couple of different processes to rid my computer of malware. It seems to be okay now as far as malware and viruses, however, I still cannot log into my computer except in safe mode.

Essentially, after the computers posts and boots, it will take me to the Windows XP loading screen. After it's done loading, it flashes as if it's going to the screen where I choose the user. However, I just get a blank black screen. It's not as if the monitor is off, because I still see an off-hue black screen.

I also have some weird artifacts in BIOS and what seems to be a lack of colors in Safe Mode. When I say artifacts, it really just odd symbols in place of normal letters, or additional commas, periods, etc etc.

We've ran hijack and Malwarebytes, and a couple of different things and still no success. I've also tried doing a re-install of Windows XP and have some issues there with drivers and undetectable DVD roms. Anyone have a direction in which I should start? Thank you! -Jeff

See thread from security forum.

http://forums.techguy.org/virus-oth...ndows-wont-boot-black-screen.html#post7436943
 

A:Windows can't boot, black screen at login.

See if this is of any help:

http://support.microsoft.com/KB/314503
 

1 more replies
Answer Match 97.86%

I've been having this problem for many weeks now, and I haven't gotten closer to fixing it. I had to resort to borrowing a computer from a friend to use while I try to figure this out.

It's a problem similar to this one, except I can't even boot to safe mode. I have taken the RAM out one at a time and booted, but it will still stay at the black screen. I have tried reinstalling XP, and installing it on another drive to boot from there, but neither of them fixed the problem. Since I can't boot at all, I can't run HJT or those other programs that were posted in that thread.

Does anyone have any solutions? I've tried asking around to friends and other tech support sites, but none of them could help.
 

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Answer Match 97.86%

I've been having problems recently with my computer.  Win 7 Ult x64, installed on an SSD, it used to boot in 30 seconds or less and I was in windows.  Now, it takes a while for the flag to even come up, and longer still to get to the login screen.  After I login, I hear the tone, and the screen just goes black with a mouse.  sometimes a start-up program will show like team viewer, and after a while I am able to access my desktop.  I've tried updating all the drivers.  I've disabled start-up services and programs, re-installed VMWare, uninstalled VMWare's adapters and disabled it.  I'd rather not install Windows again, the installation is only a few weeks old so it leads me to believe it is a driver issue somewhere.  The only things that I can decipher in the event log on diagnostic boot are a failure to load VGA.sys and a bunch of network drivers, which were removed.  I'm out of ideas and knowledge so any help would be greatly appreciated

A:Windows 7 Slow boot, black screen after login

Thanks for all the help guys, anyway turns out it was a bad core on my processor, disabled it and it works fine.  So for anyone that is having this issue and you can disable cores try this.  It is definitely hardware related

4 more replies
Answer Match 97.86%

Thanks for all providing valuable suggestions in my previous thread Win 7: Black screen on boot up, before login screen?

As I am picking the clean install option for my resolution, I am opening this new thread.

I reviewed the tutorials (Macrium) of this community. I found Macrium Reflect Free (Version: 6.0.753 (21 July 2015)) for download.

I downloaded/installed above Macrium to working PC. This version has an option to create Macrium Reflect rescue media on CD, DVD, or USB stick upon installing on working PC. I created a rescue media USB.

I created complete HDD image of my unbootable (Z580), before doing clean win 7 install. I am going to clean install Windows 7 Home Premium (64 bit) using my OEM KEY.

I posted the OEM DISKMAP in my previous thread Post # 90

I find System (d:\) 200 MB Windows_7 (OS) ( c:\) 653.44 GB & my Lenovo_data (e:\) 25.47 GB. Lenovo says, if I change the partition configuration, it will make built-in Lenovo recovery unusable.

I like the idea of adopting infrequent system changes (adding new programs etc) and frequent data changes (growing user documents) in image backup strategy. I mean taking system partition (d:\ + c:\) image back up as and when I add new programs and taking data partition (e:\) image backup periodically.

How do I re-structure my DISKMAP to have effective periodical image backup without disrupting built-in Lenovo recovery?

Are there any Windows 7 disk partition recommendation/guidelines?
Thanks for sharing/h... Read more

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Answer Match 97.86%

Hey everyone.

So I've been having this issue where my computer won't boot up into the login screen for Win Xp. It simply posts, goes to the Windows loading screen, and just as it's suppose to display the users and login page, the screen just goes black. I can however get into safemode, but it simply won't boot on the regular startup.

I believe it's another system or boot file error that has malware as I've had a previous thread years ago with a similar issue, but need some assistance. Any thgouhts? What info can I get for you to take a peek? -Jeff
PS: I will post the event viewer as soon as I get home from work.
 

A:Windows won't boot, black screen before login. Boot.ini or system.ini issue?

16 more replies
Answer Match 97.02%

While attempting to restore a previous backup of my system (with Norton Ghost 15), I got an error, and the system rebooted. Upon reboot, I get the black screen of death with just the cursor instead of the usual login screen. I have tried the following thus far:
These all give me the black screen of death with movable cursor:boot in safe mode
boot in safe mode with networking
boot in safe mode with command prompt
last known good configuration

I did an initial system startup repair which went through and said it repaired it, rebooted, but no change.
I did a pre-boot diagnostic test - nothing
memory test - nothing
tried restoring from restore point, but it says I don't have any (LIES! BLASPHEMY!)
tried restoring from restore point on external disk - seemed okay, then failed.
chkdsk - found some stuff, fixed it, no change.
tried ctrl+alt+del on black screen of death - nothing
Now, I know that the hard drive itself is alright, that is, the information is still all there still. While I can't give you exact specs, I can tell you that I am on a Dell Studio XPS running Win7 home premium 64 bit. I'm at a loss as to what else to do. Despite being a black screen, with just a movable cursor, the system still appears to be running, as every few minutes, it will show the "thinking" cursor, where it shows the little circle next to the arrow. If anyone has any tips or suggestions, it would be greatly appreciated.

hugs and kisses,
Amplitude

A:Black Screen of Death during boot, before login screen

hi,

Known issue some users have it others don't did you try Why is my screen black when I start Windows 7? or this mentions a "black screen of death" fix but i would be verry carefull running executable files from unknown sources

Windows 7 Black Screen Of Death Fix

also this http://www.everything-microsoft.com/2009/12/01/windows-7-bsod-black-screen-of-death-freeze-and-potential-fix/

but it also points to external sources microsoft should fix the issue or that *.exe should be authenticode signed so you have a way to verify it's trustworthy.

4 more replies
Answer Match 94.92%

Win 7: Black screen on boot up, before login screen?
=======================================

I find some interesting posting in this forum. Thanks for keeping this forum to help windows community. I like to pick up the brain of this forum to resolved the black screen issue. I am not sure, whether it caused by virus. I use Microsoft Security Essentials. I am not able to run this in command prompt.

I started my laptop this morning & login screen showed up. Once I entered my login credentials, I heard the sound that usually plays once a login is successful, but I ended up with a black screen. After this occurred, I had to hold down the power button to manually shut down the computer. Once I started it up again, I was prompted to do a system repair, which eventually ended up with all successful outcomes, but I now have a black screen with a cursor before the login screen now. I have no idea what caused this to happen. My laptop is a Lenovo Ideapad Model Z580 (500 GB HD, 6GB RAM).

I am not able to get into safe mode or any other mode, which all leads to a black screen described above.

Only able to use the "Repair Your computer" tools after pressing F8 during booting .

Under regular user login it provided Start Repair option. AS I pick this option, it did not find any issues.

Under Admin user login, it provided system recovery options. It is not picking up the recovery point created a while ago.

Windows Memory Diagnostics is not launching and shows a black sc... Read more

A:Win 7: Black screen on boot up, before login screen?

From sfc /scannow command your windows is assigned D in recovery environment and perhaps %windir% is not recognized, so try the command:

Code:
findstr /c:"[SR]" D:\windows\logs\cbs\cbs.log >sfcdetails.txt

9 more replies
Answer Match 92.4%

Hey, need some help yet again!

Yesterday, I downloaded Mission Against Terror (New MMOFPS), and I downloaded it. Upon updating with the patcher, my laptop went haywire. It started opening up random IE windows, slow speed, etc etc.

I did a whole memory scan, and a malware/adware/spyware scan. There were several viruses and whatnot, but what is important are the files: SVC2.exe and 2008.exe, you'll find it why later on. The anti-virus said that it had fixed/deleted everything.

So, I restarted my laptop, hoping that I'd get it up and running in safe mode for any further scans. Unfortunately, when I restarted it, after the windows 7 loading screen (which is right before login screen), a black screen appeared. With nothing at all. Not even a cursor. BLACK. JUST BLACK with NO keyboard access/mouse access. But, that's expected since it's BEFORE the login screen. It's the same with normal boot, boot that does that "last best used option" or whatever, safe mode, with networking, etc etc. All the same. Black screen.

Good thing I had WIN XP on my other hard drive. So, I booted up into WIN XP (where I'm posting this from), and did a FULL (NOT QUICK) system scan, to find the SAME Viruses YET AGAIN: SVC2.exe and 2008.exe, along with some other minor tracking cookies and what-not. Win XP (on second drive) is also having a few problems, like IE shutting down every second (using firefox now). Think this is a whole system prob. But, why? Didn't the antivirus-es fix it? I... Read more

A:Black Screen BEFORE Login screen and AFTER Windows 7 logo/loading!

Hi your problem can best be addressed in the security section of the forum
http://www.techsupportforum.com/secu...oval-help.html

3 more replies
Answer Match 92.4%

Hi I would really appreciate any advice i've been trying to fix for four hours without any luck.

I have an Acer aspire 5732Z. I turn my laptop on and it shows the starting windows screen then just goes to a black screen with a cursor. I tried to do systems restore but it said that i did not have a system restore point. I cannot start in any safe mode.

I have all my pictures, uni work etc and im terrified i've lost it all. I've only had the laptop a year.


Any suggestion would be amazing


Thank you

A:Black screen after windows start up doesn't go to login screen

Hello seven11 and welcome to SevenForums!

I think this article will be fairly interesting to read.

Why is my screen black when I start Windows 7?

Carry on.
Frederik

1 more replies
Answer Match 91.56%

Hello friends, I recently got the Gnome desktop environment on the Ubuntu Software Center, and I used the gdm and startx command as said by another forum site. Nothing wrong, they said to logout, tried to login again, goes to a black screen and sends me back to the Ubuntu login screen. Tried again, same result, panicked. Looked up video tutorial on how to fix it, they said to access the control panel via ctrl-alt-f1 or f2, went to a black screen, no text at all, computer runs fine, no crashing. Is there a special way to access the terminal in a System76 computer, I really don't know very confusing? Is there a way to login with the guest session? I use Ubuntu 15.10 Wily Werewolf on my laptop. What causes this, I read on Ubuntu forums it's driver issues with Ubuntu and Nvidia, but I have my suspections with the Gnome desktop environment.
 

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Answer Match 91.56%

I'm having a weird problem. My laptop will show a black screen when booting. It seems no matter how long I wait, nothing happens. When I attach an external LCD to the laptop, it shows the Windows load or Windows resume graphics on the external monitor, but not on my laptop screen. As soon as the Desktop Screen with the Windows Login appears, it then appears on my laptop as well.

I also can't seem to get to safe mode. I push f8 and it never comes up I haven't installed any new software or hardware to cause this.
Any thoughts?
 

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Answer Match 91.56%

So I've hit this issue where I am welcomed with a black screen which is supposed to be my login screen. It boots up, but what would look like the login screen is simply black. When moving the mouse, the cursor would emerge whilst changing from pointing to loading(cursor animations). The wifi icon from the lock screen seems to flicker sometimes but that's pretty much it, nothing could be done from my end.
I've tried resetting/restoring from the advanced boot options(triggered by constantly interrupting the bootup process) but it's telling me it cannot be done since the location of the OS is not "unlocked". Safe mode with networking/command prompt gives me the same result. Unfortunately, I do not have a system restore point nor a system image to use. The command prompt from within the repair does not let me use sfc /scannow, too.

Brief history of what happened beforehand:
I installed the Uxtheme patcher to enable third-party themes, then before rebooting installed an application called StartIsBack. After rebooting, it seemed fine and I changed my mind and decided to uninstall StartIsBack. It turns out the aforementioned program brings a cavalry of bloatware before you could uninstall it. After I got rid of the extra software it came with, I proceeded to delete each part of StartIsBack from its respective directories, but it wouldn't let me delete its core StartIsBack64.dll, because it is running in the background. There is no sign of it as well within the task manag... Read more

A:Windows 8.1 Black screen prior to login screen

Try this tutorial: Repair Install Windows 8

2 more replies
Answer Match 91.56%

Hello. Recently had a virus and have been going through the steps here on bleeping computer to help get rid of it. The last thing I was told to do was run the farbar scan tool and to copy and paste a code and hit fix. Upon doing so the computer prompted for a restart. It now won't get to the log in screen. I've tried booting in safe mode and I've also tried last known working configuration as suggested and nothing has worked unfortunately. I was told to come here. Hopefully something can be done. Thanks a ton.

A:Windows won't get to login screen, black screen and cursor

Tap F8 at boot and select Repair Computer from the Advanced Boot Options. Do a System Restore to a date just before the problem. 
 
You cannot do the above and if you have another Windows 7 computer create a System Repair Disk. Boot and try a System Restore to a date just before the problem.

0 more replies
Answer Match 91.56%

Hi all,

this is my very first forum post here, few people have recommended this site as a best W7 community on the internet.

I have problem with black screen(lag) between windows starting message and login screen, lag is about 10 seconds and its very annoying, here is the video so you can see the problem:



maybe this is normal? i have this install almost two years, i dont have to much programs, and i disabled almost all useless startup programs. I tried also disabling bootscan in my NOD32 antivirus but nothing changed.

Is there any solution for this? and can i post to you some logs or something?

Best regards

A:Black screen between Windows starting and login screen

It is Dell's factory install? Usually it is bloated up with some services and programs those are not needed. So you need to clean them up. Follow this guide:
Clean Up Factory Bloatware

2 more replies
Answer Match 90.3%

Hello everyone,

First of all, I will divide my statement by sections so it would be easier to read.

Section 1: The problem - description of it.
Section 2: How I manage the problem.
Section 3: Things and methods that I have tried - all unsuccessfully.
Section 4: My own findings to help with further analysis.

So here we go

Section 1

Whenever I start windows it will boot normally up until Windows logo screen(where 4 balls meet to form windows 7 logo) at this logo screen I can already notice slow pace as it stays in it for a good minute. Afterwards it will be just black screen for a minute. Then mouse cursor will appear(with faster sensitivity than my usual) and it will transform into a loading wheel cursor after another minute. And now it reached state in which it can stay for hours. Only black screen and loading mouse wheel(note that it is always spinning and I can always move it, it is not frozen).

Section 2

So the only way for me to login is to leave it be for at least about 5 hours and it will start itself. Usually I do this overnight and in the morning it is already at the desktop and works like nothing ever happened. I can do whatever then, everything will work perfectly fine. Crysys 3 works fine, YouTube works fine - no trace of any problem. So while I can always just Hibernate and sleep my PC, I need to restart it sometimes.

EDIT: Now after those 5 hours or more, it will simply display ordinary mouse pointer on a black screen and act as if I am in login screen. F... Read more

A:Black screen with "loading cursor" and no login screen on Boot.

It sounds like something is trying to load and run in the background.
Download DDS from one of these links:
DDS.com
DDS.pifDisable any script blocking protection
Double click the dds icon to run the tool.
When done, DDS will open two (2) logs: DDS.txt
Attach.txt <--- will be minimized in the task tray

Save both reports to your desktop.
Include the contents of both logs in your next post.
The scan will instruct you to post Attach.txt as an attachment. You can post both logs as attachments.

9 more replies
Answer Match 89.88%

Hi everybody. I'm kinda desperate with that problem, i hope you can help me.

I installed Win8 Pro, everything fine, i installed some programs and the latest drivers from Nvidia, i ran windows update so i rebooted, bios screen was right and then it appeared the win8 screen with the window and the circle looping and right after that while i had to be in the login screen i just get a black but stuttering screen where i only can see the mouse pointer. I restart in safe mode, uninstall the 550 Ti, then i can reboot whithout problem, Win8 detects the card and autoinstall the latest drivers and eveything is fine again and i'm able to play whatever i want, until i have to reboot or shutdown again. I need to uninstall the card from the device manager everytime i reboot if i want to have the chance of login again. Apart from this, everything runs fine.

So it looks like the card works right but there is a problem with the "welcome" and login screen. It's weird and frustrating and i would appreciate any help.

A:Black Screen in login screen Windows 8 Pro 32. GTX 550

The BIOS on your system dates from 2007. I'd have to wonder if this system is compatible with Windows 8

Many of your storage controller drivers date from 2008 and earlier - I'd have to wonder about those that are involved in any crashes, but there are no memory dump files to examine.

Lot's of errors about services not starting and Windows Updates not installing - but I don't speak Spanish so I can't be sure about the details. I must ask if this is a legal copy of Windows - as illegal copies have many of these same symptoms - and fixing them isn't something that we can do here.

6 more replies
Answer Match 89.46%

Trying to help a friend fix their HP laptop.

While these symptoms are similar (seen lots of "close but not quite"), I haven't been able to fix it, yet. Hoping not to have to nuke it.

System starts to boot. See the startup logo so I know there isn't a hardware problem.

After the startup logo/animation, screen goes black with just the cursor/pointer. You can see hard-drive activity so I know it is doing something. If I press the power-button, it goes to sleep. I can press keys like Windows-P and select through things like which display to choose, extend screen, etc. So again, Windows seems to be functioning. Even hooked up an external monitor and can move the cursor back and forth with W-P or the Fn key so video seems to work just fine.

Tried Safe Mode - same results. It lists all the drivers being loaded and then goes black-screen. I think the last one is usually disk.sys.

Tried a Startup Repair - it says there isn't anything to repair.

Tried Restore point - it says there aren't any restore points.

Tried Last Known Good Configuration - doesn't make any difference.

Tried VGA (640x480) more - nada.

I have booted from an install DVD and run chkdsk /f - nothing wrong.

Tried running sfc /scannow - mixed results. By itself the command says a previous restore/repair is in progress. I found a discussion where someone with a similar program used a bunch of parms and that gets around this error. However, after chugging for a while, I get the error "... Read more

A:Black Screen w/cursor after boot b4 login

Since I didn't get any replies and couldn't wait any longer and since every place I looked the answer boils down to a reinstall, I nuked it/over-installed Windows 7 and am rebuilding it.

1 more replies
Answer Match 89.46%

I have a Toshiba Satellite and I'm running Vista.
 
Basically my computer will start up and do everything fine and then it just goes black for about 20 minutes before the cursor shows for a few mins before very slowly loading the login page and then slowly loads the desktop.
 
I can't get a virus scanner to run for more than a half hour or so before the computer just turns off.
 
Also - I haven't given it the time to see if it comes out of it like normal start up, but it appears to fail to boot in safe mode.
 
What can I do? I know I haven't given any info as to what I've tried, but I'm really lost.
 
Thank you

A:Black screen for 20 minutes between boot and login

Please post what you have tried.
 
Please download and install Speccy to provide us with information about your computer.  When  FileHippo opens, click on Download latest version in the upper right pane.
 
When Speccy opens you will see a screen similar to the one below.
 

 
Click on File which is outlined in red in the screen above, and then click on Publish Snapshot.
 
The following screen will appear, click on Yes.
 

 
The following screen will appear, click on Copy to Clipboard.
 

 
In your next post right click inside the Reply to Topic box, then click on Paste.  This will load a link to the Speccy log.

9 more replies
Answer Match 89.04%

when i start my computer it doesnt show anything at all and then about 20 seconds later the login screen will pop up and everything works after that. it all started when i got my new graphics card and now i gotta plug my moniter into the card. and while its booting i can switch the moniter to the normal built in moniter plug thing. i think its vga ( its the blue one without the fancy pins) the graphics card is a visiontek radeon x1300 256mb pci. and im using windows xp professional. thanks
 

A:Solved: Boot Screen wont show goes straight to login screen.

You need to change the primary video card in the BIOS setup of the computer from the onboard video to PCI-Express/PEG and then you need to disable the integrated video. Your computer is still set to use the integrated video card as the primary card. Once you have it set correctly to the PCI-Express card then you shoudl always have the monitor connected to the new card and it shoudl display everything correctly.
 

3 more replies
Answer Match 88.2%

After the Starting Windows screen a blank black screen with a cursor that I can move pops up that lasts a minute (shouldn't happen with SSD, used to be ~10 second boot). Afterwards the login screen will appear as normal and everything works as normal. This doesn't happen when I boot into safe mode.

I attached a list of start up services, installs, and scheduled tasks, along with my latest boot log.

Any suggestions?

A:Windows 7: Blank screen on boot up, before login screen; slow startup

Hello and welcome, try this to see if you have something that's going you don't know about. Use the free version.

SUPERAntiSpyware | Remove Malware | Remove Spyware - AntiMalware, AntiSpyware, AntiAdware!

1 more replies
Answer Match 87.78%

Alright so for some reason ever since I've "upgraded" to Windows 10 from Windows 8.1 I've been having numerous issues with my computer taking a very long time to boot and I've noticed it is logging me in sometimes without asking me for my password at boot. I really want to stop the black screens as waiting 5-10 minutes every time I turn my computer on is annoying. Also I don't see why it would log me in without prompting for my password as why else would I have a logon password? Please if someone knows how to fix my slow boot with black screen where it seems to be sometimes logging me in automatically that would be great thanks!

A:How To Disable Auto Login Last User/Black Screen At Boot???

Hello Radical924,

Double check using the tutorial below to see if you have the Users must enter a user name and password to use this computer box checked to see if that may help with at least the sign in issue.

Sign in User Account Automatically at Windows 10 Startup

more replies
Answer Match 87.78%

Hi there,

I'm a bit desperate here, since I can't seem to find a way to debug, analyze and fix this issue.

My systems sometimes freezes during the boot process and all I get is black screen.

This happens when the error occurs:
BIOS shows up normally
Window 7 logo is shown for a brief second
black screen

With boot details enabled, I see that drivers are getting loaded until classpnp.sys. After that the screen goes black as well and the system hangs.

Now when I turn on the machine, I get a text screen asking me whether to start normally or run a recovery attempt. Usually starting normally is all it takes and Windows boots up fine.
Once Windows is up and running, it's rock solid. No lockups, no BSODs or whatsoever.

Unfortunately I have no idea how to get debug details of this part of the boot process (os loader phase?).

I already switched the SATA Ports, switched to a different brand and even switched to mSATA. So I'm pretty sure it's not the SSD. Using Windows SATA drivers or Intel RST doesn't make a difference either btw.
Any help is very very appreciated!

Thanks!

Hardware :
Motherboard : Intel DN2800mt, latest BIOS (156)
Graphic Card : GMA 3650 (recent drivers)
CPU : Cedar Trail Atom @ 1,8GHz
Ram : 4 GB - Corsair 1333 MHz
SSD: Crucial M4 64 GB in AHCI mode, latest FW (000f)

A:Random freezes during boot process before login (black screen)

SSD Troubleshooting:Despite your statement that it is probably not an SSD issue, it does sound like the SSD may be disappearing from the system. Make sure the following are up to date:SSD firmware
BIOS Version
Chipset Drivers
Hard disk controller drivers/SATA drivers
If you have a Marvell IDE ATA/ATAPI device, make sure the drivers are up to date from the Intel site or Marvell site and not from your motherboard/vendor support site.

Try doing a power cycle of the SSD. The following steps should be carried out and take ~1 hour to complete.Power off the system.
Remove all power supplies (ac adapter then battery for laptop, ac adapter for desktop)
Hold down the power button for 30 seconds to close the circuit and drain all components of power.
Reconnect all power supplies (battery then ac adapter for laptop, ac adapter for desktop)
Turn on the system and enter the BIOS (see your manual for the steps to enter the BIOS)
Let the computer remain in the BIOS for 20 minutes.
Follow steps 1-3 and physically remove the SSD from the system by disconnecting the cables for a desktop or disconnecting the drive from the junction for a laptop.
Leave the drive disconnected for 30 seconds to let all power drain from it.
Replace the drive connection(s) and then do steps 4-8 again.
Repeat steps 1-4.
Start your computer normally and run Windows.

The above steps were a result of: Why did my SSD "disappear" from my system? - Crucial Community

While that may not be your drive, a power cyc... Read more

7 more replies
Answer Match 86.1%

Hello! I am new to these forums.

I ran CHKDSK to repair disc, it asked me to restart I said yes. It got to 28 percent and was stuck so I pulled the plug. I tried to boot into Windows and it would try to check and repair disk errors again. I turned the pc off and pressed shift F8 to get into safe mode. After windows logo it would hang at Black screen across both monitors. I tried to boot normally and it did not chkdsk it just booted to the black screen. I cannot get to safe mode, I have tried all options in the shift F8 screen with no avail.

Please Help!!!

Bruce Russell Jr.

My pc:

Ga-x68x-ud3h-b3

2500k stock cooler/ speed

4 gig ram

Hd 3000 intel graphics

A:[SOLVED] Windows 8 Black Screen after Boot

Moved to win 8

11 more replies
Answer Match 86.1%

Hi‚ when i boot i csn choose start normal or safe.
Safe does work but when i press normal my screen stays black how to fix?
 

A:Solved: Windows 7 black screen when i boot

6 more replies
Answer Match 86.1%

Hello,

I have been having this problem since a week or so. Broni has helped me in malware forum to rule out malware as responsible. My machine is clean and I was refered here for further help.

Here is my problem:

At boot-time, I see windows XP load screen with the progress bar, the progress bar advances to the end and then, the screen turns pitch black and all is see is an arrow cursor I can move around. I thought until yesterday that this was a permanent freeze-up, but if I wait, say, 6 minutes, the black screen disappears and windows then starts normally.

Last week, problem was intermittent, it now happens all the time.

Windows boot-up was fine before.

Please help me.
 

A:Windows load screen at boot, looong black screen, then normal startup

I had this tons of times with my old XP PC. It is normal if you have a lot of files on the HDD and you have little RAM. How much RAM do you have? What is the capacity of the HDD? And do you have the Windows XP disc? Would you be willing to upgrade the RAM and/or the OS if we must resort to that? Or would you rather just buy a new PC?
 

62 more replies
Answer Match 85.68%

I'm having a problem with my Dell Dimension 8300, running Windows XP. I have an 80g Maxtor HD as my main drive and a 500g WD secondary drive. When I attempt to boot, I get a blue screen with the message:A problem has been detected and Windows has been shut down to prevent damage to your computer.If this is he first time you've seen this Stop error screen, restart your computer. If this screen appears again, follow these steps:Check to be sure you have adequate disk space. If a driver is identified in the Stop message, disable the driver or check with the manufacturer for driver updates. Try changing video adapters.Check with your hardware vendorm for any BIOS updates. Disable BIOS memory options such as caching or shadowing. If you need to use Safe Mode to remove or disable components, restart your computer, press F8 to select Advanced Startup Options, and then select Safe Mode.Technical Information:*** STOP: 0x0000007E (0xC0000005, 0xF74BB2B2, 0xF789E4AO, 0xF789E1AO)*** FLTMGR.SYS - Address F74BB2B2 base at F74A3000, DateStamp 480251daAs far as the info in the message, I see this screen with the same info everytime I rebooted.As far as disk space, my main drive is 80g aand I have about 20g of free space.I'm not sure if anything in the message refers to drivers. Not sure how to change video adapters when I can't get into Windows (Standard Mode or Safe Mode).Also not sure how to deal with any of the BIOS suggestions (or even know if it's a good idea to mess... Read more

A:Can't boot Windows XP (Standard or Safe Mode), Black Screen w/cursor then Blue Screen

mod bump

4 more replies
Answer Match 85.68%

I'm not sure if this is the same sort of problem as the recent thread on 'black screens' at http://forums.techguy.org/hardware/864691-win-xp-sp3-black-screen.html, but it doesn’t look like it.

Equipment: Compaq Presario 2029 (about 2.5 years old) running XP SP3.

About 2 days ago powered-on as usual, PC booted, Windows login screen appeared, entered password (which seemed to be accepted) then.....screen went black and pop-up message from monitor indicating loss of video signal. BUT - PC still had power and HDD lights showing. After a couple of minutes PC suddenly re-booted all by itself, then login sequence completed OK. Windows came up with "Recovered from serious error message", after which everything seemed to be OK.

After that, used PC several times without further problem.

Today - similar 'black screen' problem, except that this time there was no automatic re-boot (but there were occasional flashes from the HDD light) so after a few minutes I powered-down the PC. Re-booted and logged-in OK and NO error message from Windows this time.

Since then, shut down PC and re-started later in the day without incident.

Any ideas please? Might this be early signs of some emerging hardware failure???? I hope not :-(
 

A:Solved: Black screen during login on XP SP3

Reopened at poster request.
 

2 more replies
Answer Match 85.68%

I get a black screen before the login screen shows up and a black screen after I login, should I worried about my hard drive crashing ?
 

A:Solved: Black Screen before login

7 more replies
Answer Match 85.68%

Ok it all started when I ran Nod32 antivirus. I ran it because I had some viruses on my computer that I wanted to get rid of. After the scan there were 180 some detected objects that were quarantined or deleted. So then I restart my computer and after the windows xp logo there is just a black screen with no cursor. And after awhile the computer will just restart and try booting up again. I tried going into safe mode and safe mode with command prompt but I still get a black screen with no cursor. The last known good configuration doesn't work either. I'm pretty frustrated because I did nothing wrong. I am also having a feeling that nod32 might have quarantined some infected files that are essential for Windows Xp to boot. I also do not have any windows xp disks with me because I lost them a very long time ago. Is there anything I can do to fix my computer? Thanks.
 

A:Windows XP won't boot. Black screen with no cursor after the logo screen.

13 more replies
Answer Match 84.84%

Hi Everyone!

Im not so smart about computers so please try to explain it to me in the least complicared way, When ever i start up windows it get threw the Windows boot screen then whens it suppose to come to the logon screen i see only black for no matter how long i leave it on!, i can still move the mouse, and thats all that happens i have a operating system cd, and if i got to repair windows what config do i type??

Thanks Please help i have really important stuff, Including a project for school i've been working on for 2 weeks please Help! Thanks
 

A:Windows get black screen after boot screen and mouse is there????

Anyone??
 

2 more replies
Answer Match 84.84%

I have three Admin accounts on my Vista Premium box running SP2. When I log onto any of the three all I get is a black screen and a cursor. When I access the Task Manager by pressing CTRL+ALT+DEL I delete explorer.exe in the processes tab and then go to File > Run > explorer <enter> and I am able to access the desktop for that user. On each of the three admin accounts when I do this it eventually freezes up and the only thing I can do is to press CTRL+ALT+DEL to restart the computer or go to a different user and experience the same result.
FWIW - I have no problem accessing and using my Guest account.
I have performed the following to resolve this issue w/o any success:
1. Restored a system restore point
2. ran sfc /scannow (it found no problems)
3. Uninstalled my video driver adapter
4. ran the HP diagnostic tools
5. ran SuperAntiSpyware and Spybot from a UBCD (neither found any issues)

Any suggestions to resolve this problem would be appreciated.

Thank you for looking and Happy Thanksgiving!
 

A:Solved: Vista black screen after login

9 more replies
Answer Match 84.84%

ok heres the deal iv installed the sp1 from microsoft website and
it installed with no issue as i thought i would
but after a few logins later i login and it goes to a black screen
with a folder open and the i have restart explorer in order to see
desk top and i had backup before i installed sp1 useing windows
backup

1 i dont know how to use the windows restore to restore the files
from the backup that i did right before i installed sp1

2 i just want to did a restore to the point right before i installed sp1

as that ill wait till the sp1 comes to me thro windows update

regards

warlordfmike

A:[SOLVED] vista sp1 login to black screen

Hi Mike. . .

To perform a System Restore do the following:

Bring up an ELEVATED command prompt START | type rstrui.exe | right-click on rstrui.exe up top | select Run as Administrator | answer the UAC prompt - Continue/enter Admin password

The system restore screen will appear. When in the screen where you select the restore point (date/time) look to the bottom left - the should be a box to check to show restore points older than 5 days if needed.

If your system is too unstable, you can perform the restore in SAFEMODE.

Good Luck. . .

jcgriff2 - JC

4 more replies
Answer Match 84.42%

Hi Everyone.

As the title says about, i have a Dell Vostro 1520 and im running Windows 7 with a 32bit. It is only 2 years only. It started about a month ago. I was on my laptop viewing and deleting some unwanted photos i had. A few minutes later i realized that i deleted a photo that i wanted. So i went to the recycling bin and restored that photo. When i went back to my photos and went into the album, it said something like i do no have permission to access this folder. Please press continue to get full permission. I clicked continue and i got the access i should have. Now i tried many more random folders and the same thing happened. Also when i came out of the folders, the folders had a big pad lock sign on the front of it. After that i shut down the laptop and went to turn it back on. The laptop will power on like normal. I can press f12 for the boot options. which i have already tried many times. I also tried it in safe mode and what-not, but still nothing. I can hear the fan and stuff spinning up like normal. I have also put and CD into the CD ROM and that spins up fine. So after the Dell logo on the screen, it goes black and stays that way with the cursor. You can move the cursor around no problem. I should also add that the battery light is and has been flashing for a good wile. Its flashing orange and blue. I'm wondering if this has anything to do with the battery. Because my laptop will not charge with the AC adapter in it for many months now. It will only stay... Read more

A:Dell Vostro 1520. Black screen. Wont reach login screen

Since its a laptop the harddrive is easy to pull out and remove.If you have or can get a usb sata/ide connector hook the drive to that and then to another computer if you have one so you can save all of your important data like pix, music, etc.The laptop battery is going to have to be replaced since its no longer charging properly.It sounds like there might be a short somewhere or a power supply problem along with a bad battery.Or possibly something might be wrong with the screen or video or graphics card.
 

3 more replies
Answer Match 84.42%

Hello, originally my problem is that my internet browsers (Internet explorer, firefox) can not display any kind of pages because of some kind of virus. Also I had some kind of fake Microsoft Security Essentials (MSE) asking me to download more fake AV's onto my computer but I knew well enough that it was fake so I close it. This also shows up in safe mode. MSE block me from opening things such as iexplorer.exe or sometimes it would say tskmanager is a virus and it wouldn't let me open anything. So eventually I google this up, and I read somewhere that told me to rename hotfix.exe to hotfix1.exe when I run %APPDATA% so the annoying MSE would stop showing up. It also told me to update my Malwarebyte which I still can not do because I still do not have access to the internet. By the way I am using another computer to type this. So again, I tried to do some more research to fix my internet problem and I found this site that told me to download KillGodzilla.exe and run it and reboot my computer, after that I should update my Malwarebyte but of course, I can't do that because after the WINDOWS loading screen, the blue log in screen doesn't show and displays a black screen which flickers sometimes, after a few minutes it would restart my computer. Also same thing for safe mode. Does anyone know what is going on? Did I screw up my computer to badly? Do I need to reset my BIOS? I am using Windows XP if that helps. I also hav ESET smart security on my computer but I can... Read more

A:Computer blue login screen displays black screen after using KillGodzilla.exe

Anyone have any ideas at all? I waited a few days, and gave as much information as possible already, please?

1 more replies
Answer Match 84.42%

Hey everyone.

I did a bit of research and this seems to have been an issue for a while, or has been in the past. Was upgrading to windows 10, I first had to restart my pc cause it was initially stuck on that preparing to install problem with the green bar being stuck around 25%.

It then got through that and began the installation process with the big circle and rebooting process. However around 91% when I last looked at it it was just black screen, this stayed this way for about 3-4 hours. I then decided to reboot the pc and it has now booted to the login screen. Is this a known bug or could there be a possible issue?

The problem seems a bit different as some people I saw have had to fall back on PC restore points etc. So not sure if it installed or what could be the problem.

Also side note, I upgraded my pc when windows 10 first publically released, but rolled back because I had about 5min shutdown times. So not sure what is going on and any info would be greatly appreciated!

Thanks!

A:Black Screen of Doom but Booted to login screen (no cursor just blank)

I never had a problem upgrading like you've experienced but I experiencing Windows 10 upgrading process is the longest time taken ever compared to previous versions. It took me 1 hour+ to finished.

Play around a little bit to get used to it then did a clean install. No problem arise, seems working fine.

The point is, problems always happen after upgrading, to solve it just perform installation from scratch (clean install).

0 more replies
Answer Match 84.42%

Hi, I have an office desktop pc (HP COMPAQ ELITE 8100) running 64-bit Windows 7. I was manually running Windows update and manually updating some of my drivers when the pc suddenly turned itself off.

I turned it back on and now it doesn't get to the login screen anymore. It just displays a black screen with a movable mouse cursor although I can't really click anything or even press any keys on the keyboard.

I tried loading into the recovery environment but it only gives me the option to restore my hard drive to factory settings, which I don't want since I have lots of important files in it.

I've searched around the forums but I can't find a problem that is EXACTLY like mine.

By the way, my pc is on a dual boot mode with an Ubuntu 11.10 and that is how I'm able to access this forum right now. The dual boot was set-up by the employee that I replaced so I have no idea how this is set-up.
Any help would be appreciated!
-Ron

A:Black screen with movable mouse cursor before login screen appears

Firstly, boot into the Linux operating system, and then create a backup of all important files and data.

5 more replies
Answer Match 84.42%

For some reason after I sign into my user on my desktop, A blank screen appears and nothing loads. I tried the avast configuration since I'm using avast but it didnt work. I tried scanning the system in command promp and it says one corrupt ile was repaired... What is wrong with my computer? And how will I be able to fix it since I cant even login right.

A:Windows 8 Black screen after login

When did this start (eg, right after I did what)? How is Avast tied to this issue (Avast configuration)? Uninstall Avast and retest.

7 more replies
Answer Match 84.42%

Hi,

I have an HP G72 laptop that has Windows 7 Home Premium OA. Since March 14, 2013 it's showing me the black screen right after I login. Only the cursor is there and it's movable. It all started when I installed the Win7 Service Pack 1 on March 13. Before that, I would get a message that Scan/Check Disc couldn't be opened because of some recent update but it would go on without any issues. I thought that updating it again would fix that problem. It just game me more.

I tried the System restore via the command line but failed. It said that my Anti Virus (Avast! Free) was running. I have uninstalled the AV and that didn't do anything. The oldest restore point was March 3. It said that it failed to extract a file related to Avast!.

I tried pulling out the Task manager be it wont open.

I can go into Safe Mode and I have tried Startup Repair. It found nothing.

I have done chkdsk/f c: and sfc /scannow but both didn't fix anything.

I need help please.

Thank you.

A:Black Screen after login in Windows 7

In Safe Mode, try creating a new admin user account - can you then access that after a reboot?

What happens if you try a Clean boot?
How to perform a clean boot to troubleshoot a problem in Windows Vista, Windows 7, or Windows 8

9 more replies
Answer Match 84.42%

So, here is the problem. When I start up the windows it boots like it should and when I enter the password of the user, the screen goes black and it freezes. No pointer, cant access task manager etc. The only way to solve this is to restart the PC and it will boot without any problems. I installed windows 8 x64, the same problem. Installed windows 7 32bit the same problem and 64 bit the same problem. I installed the latest drivers available for this computer. I searched on google and some people were saying that it is display driver problem. I downloaded 4 different driver versions , still the same thing. I havent updated the BIOS because I am scared of getting a dead motherboard. I also started sfc scannow but it says Windows Resource Protection did not find any integrity violations. Please help me to solve this problem is too annoying.

The PC:
Intel i5 2500 3.4 GHz
nVidia GeForce GTS 450
6GB RAM
Foxconn P67A-S

A:Windows 7 black screen after login

Have you checked if anything is overheating?






Quote:
For monitoring the heat/celsius of the system, use Speccy or HWinfo:Speccy - System Information - Free Download
CPUID - System & hardware benchmark, monitoring, reporting

9 more replies
Answer Match 84.42%

I posted here a few days ago: http://www.bleepingcomputer.com/forums/topic466483.html

I re-installed Windows 7, and one by one re-installed things with a restart between each successful install.
It turns out my video card driver is causing the issues.
I have an ATI Radeon 5450 graphics card installed in PCIe.
I used Driver Genious to get my driver and then I couldn't reboot (same black screen problem). System Restore got me going again.
I then went to ATI's site and tried their auto-detect tool to grab the driver, restarted and black screen. System Restore.
I went back to ATI two times, once to manually get the driver, and once for a beta, with the same black screen results.
What can I do?
I was going to try to flash my Video Card BIOS and see if that helped, but I couldn't find the correct BIOS file.
Any other ideas?

A little extra info:
I have had this video card for about 9 months and this is the first problem I've had. I bought it when my onboard graphics card managed to get cooked (the rest of my motherboard is fine).
I am still using the Radeon now, but dxdiag tool says "Standard VGA Graphics Adapter" instead of the proper name it used to have. I am not using VGA, I'm plugged in to HDMI.
My PC is:
OS: Windows 7 x64
CPU: AMD Phenom Quad Core 2300mHz
RAM: 6GB
Graphics: ATI Radeon 5450
MB: Asus M4A78 Pro

A:Black Screen before Windows Login

Just a suggestion, have you tried going to the computer manufacture web site and looking for the driver for you specific computer?

3 more replies
Answer Match 84.42%

Just installed 8.1. When I logged back on, there was only a blank screen with a cursor. I activated task manager and a warning appeared stating, "[email protected]@[email protected]@[email protected] could not be located in the dynamic link library C:\Windows\System32\Windows.UI.Immersive...

sfc scannow fixed the issue for awhile then i got force logout then i login the same issue reappear...please help fixing this i dont feel like doing fresh install ...

A:Windows 8.1 login and black screen

it's because of "something" (if you know what i mean) you've installed on windows 8. windows 8.1 has different files and you should manually remove all traces of that "something" before running sfc again.

33 more replies
Answer Match 84.42%

Hello

New Install of OS , Only Drivers and windows updates has been installed and nothing else but i have 3 different account enabled in it but when i log off and log back in i get black Screen and stay at that

The Hard drive is SSD updated with new Firmware and Bios of Motherboard been updated to the new Firmware before OS Install

+ i made sure Video Drivers are up to date so i am not sure what is causing the black screen issue

Last time i seen this issue was on Dell Intel system but the fix was to upgrade the bios from A5 to Bios A10 or higher so i am not sure what to do on my AMD system that has up to date Bios and Video Drivers
can someone please advise on this

Thanks

A:Windows 7 black screen after login ?

This is a real shot in the dark, but if you have a second video port, plug your monitor into it and try restarting again.

9 more replies
Answer Match 84.42%

windows 8 black screen after login after expanding drive and system repair

A:windows 8 black screen after login

Hi gaber When you open you login, can you press Ctrl + Alt + Del? If yes, click on Open Task Manager, then click on the File Menu and select Execute New Task. In there, enter explorer.exe and press on Enter. Is your background, desktop, etc. appearing then?

8 more replies
Answer Match 84.42%

I am suddenly getting a a black screen with a frozen curson after the windows splash screen, but before logging in, so I cannot get in the system. I can get in thru safe mode, so I assume something is wrong with my registry.

Here are the dds files.

DDS (Ver_2011-07-14.01) - NTFS_AMD64
Internet Explorer: 9.0.8112.16421
Run by norm at 9:27:46 on 2011-07-19
Microsoft Windows 7 Ultimate 6.1.7601.1.1252.1.1033.18.16361.9629 [GMT -7:00]
.
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
FW: BitDefender Firewall *Enabled* {68AB162D-B5EF-03F7-D34B-1BB1FB5A59E9}
.
============== Running Processes ===============
.
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\ATKFUSService.exe
C:\Windows\system32\nvvsvc.exe
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Program Files (x86)\Common Files\logishrd\LVMVFM\UMVPFSrv.exe
C:\Program Files (x86)\Creative\Shared Files\CTAudSvc.exe
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Program Files\NVIDIA Corporation\Display\nvxdsync.exe
C:\Windows\system32\nvvsvc.exe
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files (x86)\Common Files\EPSON\EBAPI\eEBSVC.exe
C:\Pr... Read more

A:black screen before login in windows 7 x64

Hello nineball,

If you still require assistance, please post the contents of c:\comboFix.txt for review, along with an update on system behavior.

3 more replies
Answer Match 84.42%

Ok, so my computer will boot up fine, but then it gets to the login screen, where it's completely black except for the cursor, the Restart/Shutdown button, and the Ease of Access button.
 
This is the same in Safe mode.
 
Startup repair could only be run as a standard user because for some reason, my only admin account (that I dubbed "Superuser") is missing. I only see my standard account (dubbed "Goku") and "HomeGroupUser$".
 
Startup repair didn't detect any problems.
 
What are my options?

A:Black Screen on Windows 7 Login

Hello, Try doing an offline sfc/scannow to scan for any corrupted files.
 
http://www.winhelponline.com/blog/run-sfc-offline-windows-7-vista/
 
 

2 more replies
Answer Match 84.42%

Sorry about the off topic post, couldn't find a 'suitable' forum....


Hey all.
I got the Windows 7 RTM quite a while ago and had no problems with it.
A couple days ago, though, I recieve a black screen with movable cursor after login. I am dual-booting with Windows XP, and XP is working fine.

Task manager will open, but is 'hidden' under the black screen. Same with everything else but the cursor.

I suspect this has something to do with VMware server, as this was the last program I installed (about a week ago) and it was also affecting my network adapters.

Any help would be greatly appreciated.

A:Windows 7 black screen after login

Did you by any chance try to install an icon pack?

9 more replies
Answer Match 84.42%

Hi,

I am currently running into an issue with my computer and I can't seem to figure out what it is. Once I login and my desktop loads, everything is fine and I can go on the internet etc. 5~ minutes later the screen goes black. I notice my computer is way more quiet than usual. This began this morning. I've concluded its not the monitor because I have a dual monitor set up and both aren't working. My fans are still running etc so I'm not sure if that rules out the power supply. I tried to plug one of my monitors in to the on-board slot (using NVIDIA GTX 460) and that didn't work, but I haven't switched the display in the BIOS yet to confirm that. Ok as I'm typing this I just realized the fan on the GTX isn't working. Is this a sure sign that it's done for, or is there still hope?

TLDR:
-Black screen 5 mins after login (both monitors)
-Computer unusually quiet (just hum from fans)
-Video Card fan isn't working.
-Is the card done for?

Thanks!
 

A:Windows 7 - screen black after login

Try another video card or update the video drivers
 

1 more replies
Answer Match 84.42%

Upon booting my laptop and logging in, I am taken to a black screen with my cursor. After looking up solutions, I discovered that Windows 10 thinks I have multiple monitors, which I cannot have with a laptop. I have no idea what to do and need help.
 

More replies
Answer Match 84%

Hi,

I updated my ATI HD 5770 drivers today, and rebooted. Afterwards, the login screen sound played, but nothing was visible.

I booted into safe mode and deleted the video drivers and attempted to install some working ones - the same issue occured (Windows Update).

Can anyone give me a hand in finding the correct drivers to install?

Windows 7 HP 64 Bit
ATI Radeon HD 5770

Cheers :)

A:Video card drivers - black screen on login screen

Resolved. I was a retard and didn't realize it was showing the desktop on my TV which was on a different display.

1 more replies
Answer Match 84%

The issue started a few hours ago when I was playing League of Legends, specifically when the game has finished its loading and crashed to Desktop which is a common problem on my laptop. As usual I would restart the game, but before I could do that explorer.exe crashed, my entire Desktop has turned to the familiar transparent whitish filter before the "Explorer.exe has crashed" message popped out, which was peculiar at the time because this is the first time it had happened.

So I allowed the program to restart, it didn't. So I shut down via holding down the power button and rebooted the laptop. It went into Startup Repair, and did its automated repair, so I let it repair while I did my stuff. When I returned, the repair had completed and it booted the laptop into the infamous Black Screen of Death with a movable mouse cursor. This is right before I could log on to my user account, and I decided to search for solutions initially on Google using an available PC.

Most of it didn't work, for starters, booting up to Safe Mode, Safe Mode with Networking and Last known Good Configuration brought me to the same movable mouse cursor with black screen combo. Safe Mode with Command Prompt has the same problem, and the Command Prompt does not appear.

After which, I accessed the Repair menu with the F8 button right after the BIOS loads and tried every option. First, Repair Your Computer did not work as it couldn't find any problems after the first initial repair it did. Syste... Read more

A:Black Screen of Death with Mouse Cursor before Login Screen

having the same problem here on my toshiba satellite L655-1je laptop. did everything srwalpha did but to no avail. hence, bumping this up for help pls...

8 more replies
Answer Match 84%

Hi people, i've just registered to this forum to ask you about this, Since i've made a registry defrag with TuneUp Utilities (which probably has gone wrong), when i reset the computer, and I logon to my user, it shows a black screen, then back at the logon screen. If I do it again, the user doesn't show up anymore!
It happened three times already, i had to make new users, and i'm sick of it. Any ideas of what could it be?

A:Black screen after login for some seconds, then back at logon screen!

Welcome!

Yet another case of registry defraggers causing harm. In the future, you know now to stay far away from them.

I suggest a system restore to get to a point before TuneUp utilities. If that doesn't work, it will be time for a repair install.

Good luck!

~JK

6 more replies
Answer Match 83.58%

Not sure how to get to the BIOs, I have a
HP G61-429WM Notebook
AMD Sempron Processor M120
Genuine Windows 7 Home Premium (64 bit)
#GB DDR2 system memory
250GB (7200rpm) hard drive

While uninstalling Safari Browser my pc locked up and nothing was happening. I let it sit for a while and still nothing so I did a hard reboot. Since then I now have a black screen/ with mouse pointer. I have had it sit for several hours and nothing happens. I tried booting in safe mode and same scenario. Not sure what to do from here. Any help you may be able to offer would be very much appreciated. Thank you in advance.
 

A:Solved: HP Laptop Black screen after sucessful login

Try running the HP Hardware Diagnostics as shown here: http://h10025.www1.hp.com/ewfrf/wc/document?lc=en&dlc=en&cc=us&docname=c00849402&product=18703#N1348

You can also try running Startup Repair or System Restore as shown here: http://windows.microsoft.com/en-us/windows7/What-are-the-system-recovery-options-in-Windows-7
 

2 more replies
Answer Match 83.58%

I've been handed a Vista Home Premium laptop to mend and whilst I've got it going, I'm posting this to share my discoveries for what seems to be a not uncommon problem. I must say that having read lots of other posts on this subject, my 'solution' may not be the one relevant to anyone else.

I'm not explaining all the details as I would do normally because if you need them explaining then perhaps this post is not for you!

The problem was that on boot up all looks well but having logged on, the user is presented with a black screen and a cursor which can be moved. There is also disk activity but it never gets any further. Ctrl/Alt/Del won't even bring up its menu.

Booting into safe mode and logging in gives the safe mode screen (safe more in the corners) and a cursor but nothing else - no task bar, etc. This time Ctrl/Alt/Del will bring up a menu but selecting Task Manager apparently does nothing.

Having used Linux tools to make sure all was backed up I ran a chkdsk on the drive (removed it and ran it on another computer) but nothing showed up.

I then booted into safe mode with command prompt which worked! - at least, in part. I was given a command prompt window so was able to try and run things. rstrui and explorer appeared to do nothing, though trying rstrui again gave the message that it was already running.

I was able to access a memory stick and also able to run Process Explorer which showed that rstrui and explorer were indeed runn... Read more

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Answer Match 83.58%

Hello all.

I would appreciate greatly any help on this one. I'm trying to avoid a huge bill. Let me give you some background. I had to shut my comp off the hard way after everything froze and I couldn't get to task manager. Now, the thing will only load to the black screen with movable cursor. Just so you know what I've done: Setup shows 4 or 5 SATAs listed but the first 2 say not detected. System Restore didn't work. I tried 3 different points. The startup repair thing didn't seem to work either. I checked the hard drive and it's clearly still spinning, not clicking or anything like that. I'm not sure what else to tell you. Any ideas? Thanks a million.

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Answer Match 83.58%

Heya guys ive given up on solving this issue myself now as ive come to a dead end.

Anyhow it all began when i was playing fallout new vegas, i enterd a building and got a black screen. like nothing loaded and whatnot, i decided to restart the computer and the windows 7 boot loaded as usually or well so i thought, it hanged itself., i figured darn i blew my installation oh well ill just reinstall win 7 then,. and so i did!

however after the install refused to complete. hanged itself at expanding files., i decided to remove my Sata 1GB drive and then it worked to install windows 7, it completed the installation but upon the final step when you login and are met with the "Preparing your desktop" once that was loaded and its supposed to view your desktop the screen went black again , to similate it to you imagine a black screen, also hearing the computer powering down, not shutting down but like the cpu is active, everything else turns off, much like sleepmode or something.
then the screen turns off and the green light flashes,

then i figured harddrive issues, replaced both sata drives with new ones, changed cables for both power and signal. still the same issue after intalling, loading it in safemode works fine.
then i decided damn ill just try xp. and wow it worked!
and yeah i can boot it normaly and use it with games and whatnot, but i do still get this black screen powerdown at times.

when i today plugged in a 1tb portable disk the computer froze when it tries ... Read more

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Answer Match 83.58%

Hello all,

I had some memory issues with my computer recently (had to adjust the timings) and now that they work (ran memtest86+ for 8 hours w/o an error) Windows 7 can't seem to boot.

Alright, so the login screen is black only with a cursor, the at ease panel, windows 7 pro logo (center bottom) and shutdown red button in it's normal position. Although the at ease button and shutdown button don't display anything when clicked (but they do work, example: I can shutdown using the shutdown button). The same thing happens for safe-mode.

OK, here's the strange thing: when my external hard drive is unplugged it goes straight to the above screen. But when the external hard drive is on while the boot starts I just get a complete black screen. When I turn it off (during the complete black screen phase) it'll go right to the regular one above with the logo/cursor only.

I've also entered repair and tried to restore to a previous point but it's pulling the from the E: drive which isn't the drive I installed windows 7 on. If you couldn't guess the E: drive was the label for the external hard drive.

Please help and I appreciate any feedback. I'll be at work soon and will be able to respond quickly all day but I won't be able to adjust my computer. Thanks!

A:Black login screen, only a cursor Windows 7 x64

I'm having the same problem on my 32bit system.

try this

1. When you see the black screen and white cursor press CTRL+ALT+DEL
2. Select Task Manager
3. File > New Task (Run...)
4. Type explorer.exe

It's a temp fix but you'll have to repeat the steps when you machine starts up again.

Good luck.

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Answer Match 83.58%

I posted this question earlier but I fixed the problem. Now the answer to what I'm looking for is how can I stop avast from making a black screen popup. I used this tutorial-
How to solve Windows 8 black screen problem after login | Ask4pc
It didnt work. Anything else that will work?

A:Windows 8 Black screen after user login

I've seen something here

Windows 8 and Avast black screen problem with moveable cursor |SOLVED

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Answer Match 83.58%

I need some help with this one. After I login, the black screen with mouse appears. I can only get task manager to come up after a Ctrl-Alt-Del. In processes, when I kill two svchost.exe files running, then the desktop appears, but I can't launch anything without an error message appearing about the svchosts not running.
Anyone run into a svchost process causing a Black Screen of Death before? I didn't make any restore points or os images to backup too. So if I can avoid a fresh re-install I will mess around with any fixes you suggest.
Thanks.

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Answer Match 83.58%

hello this is my first topic here and i really need help on this
 
yesterday i found that my pc has been attacked by virus from adware (trojan) and somehow i managed to get rid of them  and this morning when i tried to restart my pc (after i scan my whole pc with antivirus and malwarebytes), my pc screen become blank and there was only pointer and windows script host setting popped up out of nothing (do we really need this be concerned of too?) but i could fix them with accesing through task manager and i managed to emerge the screen but i think this doesnt really fix my problem because when i tried to shut my pc off and turn it on again, it booted into a black screen again.
 
 
then i found some topic concerning what i had through in bleeping computer. i tried to do the steps that i should take  but here my low experience about this make me so hard to fix this only by myself (btw i 'm working on this Farbar Recovery Scan Tool but i dont quite understand how i fix the problem with this). Since i'm out ideas. and i dont want to format or repair that could erase my data. i'm asking for your help. please go soft and slow on me too.
 
I expect a help from the community and last but not least Thanks

A:Windows 8.1 black screen with pointer after login

Greetings whoisthat and to BleepingComputer's Virus/Trojan/Spyware/Malware Removal forum.My name is Oh My! and I am here to help you! Now that we are "friends" please call me Gary.If you would allow me to call you by your first name I would prefer to do that.===================================================Ground Rules:First, I would like to inform you that most of us here at Bleeping Computer offer our expert assistance out of the goodness of our hearts. Please try to match our commitment to you with your patience toward us. If this was easy we would never have met.Please do not run any tools or take any steps other than those I will provide for you while we work on your computer together. I need to be certain about the state of your computer in order to provide appropriate and effective steps for you to take. Most often "well intentioned" (and usually panic driven!) independent efforts can make things much worse for both of us. If at any point you would prefer to take your own steps please let me know, I will not be offended. I would be happy to focus on the many others who are waiting in line for assistance.Please perform all steps in the order they are listed in each set of instructions. Some steps may be a bit complicated. If things are not clear, be sure to stop and let me know. We need to work on this together with confidence.Please copy and paste all logs into your post unless directed otherwise. Please do not re-run any programs I suggest. If you encounter proble... Read more

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Answer Match 83.58%

Please help me i have a problem with my computer it goes black screen after i login
my desktop is hp pavilion a5055d my os is windows 8 i dont know what the problem
i have a ati radeon xpress 1100 for videocard ..
I tried to restart many times. 

A:WINDOWS 8 BLACK SCREEN AFTER LOGIN PROBLEM

Hi,

Did this issue occur before?

Try to logon with Safe Mode to see if the same issue occurs.

Furthermore, you can try to update BIOS for your machine?

You can refer these article to update BIOS if your machine cannot boot:
http://www.ehow.com/how_7356859_update-bios-windows-won_t-boot.html
http://www.wikihow.com/Fix-a-PC-Which-Won't-Boot

Hope that helps.Leo Huang
TechNet Community Support

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Answer Match 83.58%

I've searched all over for solutions to this. Upgraded to Windows 8.1 Pro from 8 through the Windows Store. Everything seemed to go smoothly. Updated graphics card drivers prior to install of 8.1. Now whenever I start up, I can log in, but then it goes to a black screen with a cursor. Ctrl-Alt-Del will bring up the task manager and from there I can access programs and get on the internet. So after maybe 5 minutes or so after opening a program (usually firefox) the Metro screen randomly loads. None of the store apps worked, though I was able to find a fix for that. Some of them still don't work right though. Am I better off just reinstalling 8 and waiting for them to fix it? Or is there a better way to upgrade from 8 other than through the store?

A:Black screen and cursor after login. Windows 8.1

I have the same Video card as yours. You might want to re-install the Video driver from NVIDIA website but use the Custom Install instead. On the next screen. put a check mark on "Perform Clean Install".

In addition, make sure you have the latest BIOS installed from your MB manufacturer.

Good luck !!!

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Answer Match 83.58%

Hi,I think it still remain the comon problem on HP Notebooks that HP dont give support for new OS (It's why next purchase I should take in consideration if it should be HP). My notebook as an Intel(R) HD Graphics 3000 and ATI AMD Radeon HD 6700M Series.8Gb Ram and SSD disk. This issue occurs on windows 8.1 also but was solved with Catalyst UnifLdrivers (with lot of work). After upgrading to windows 10, my notebook that took 6 seconds to load system, now, it remains in a minimum 40s black screen, and sometimes after pressing a lot of keys (also windows key+P to change screen was tried) it brings logon screen. Tried new drivers for intel HD 3000  and the new from ATI AMD but problem still remains. Since HP dont care with customers that have "hold" notebooks with mores than 3 years, (don't develop custom drivers) I ask to the users of this forum if they have some known solution or workaround to solve this, (I really don't want do downgrade to windows 7). Best Regards(sorry some bad english)

A:40s or more black screen before login apears on Windows 10

Hi, If you have just upgraded to windows 10 and are sitting at a black screen for way too long here's the problem and how to fix it.If you have an on board Intel graphics controller as well as an add on graphics card, windows thinks you have one more monitor connected than you actually have. so when windows loads its outputting the video signal to a bogus monitor.How to fix thisfirstly wait long enough so the mouse cursor to appear when you move the mouse.(blank screen with a white mouse cursor)Then press the space-bar and enter your login password or pin (yes your doing this blind)You should now be logged into windows if the desktop dose not appear after 30 seconds then press WindowsKey-P down arrow twice and enter.I hope this helps Let me know 




****Click the White thumb to say thanks********Please mark Accept As Solution if it solves your problem********I don't work for HP****~~Psywaves~~

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Answer Match 83.58%

Hello,
My windows installation won't start anymore.
It hangs at a black screen when the login screen should appear. (point "5)" below is the current state)
This is the history:
1) The windows xp wouldn't boot, (even the XP logo didn't appear).
2) I found out it was because of a virus. (running in safe mode showed an error message)
3) I was able to remove some files that looked supicious from the WINDOWS/system32 directory. (by booting into linux and mounting the windows disk there, also ran ClamAV...etc)
some of the files I removed were: "khvcol.exe", "gp1 .exe" (with a space)
4) At that point I tried to boot the windows and it _did_ boot again.
However, I still got some annoying popups, which I thought were related to more viruses,
so I went ahead and removed some more files the same way as above...
5) Now when I try to boot, it hangs at this black screen when the login screen should appear.
I'm afraid I may have removed a file too many...
this is what I removed:
./WINDOWS/system32/lsass.exe (I already discovered that lsass.exe was not to be removed, but I kept a backup copy and put it back)
WINDOWS/\$NtServicePackUninstall\$/lsass.exe (I read somewhere that when present anywhere other than WINDOWS/system32 this is probably a virus)
WINDOWS/ServicePackFiles/i386/lsass.exe (I read somewhere that when present anywhere other than ./WINDOWS/system32 this is probably a virus)
WINDOWS/system32/app_dll.dll
Documents\ and\ Setting... Read more

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Answer Match 83.58%

Hi BleepingComputer, long time reader, first time caller.
 
This is my first time troubleshooting a Windows 8 machine. I have a Lenovo G500 here with Windows 8. After I log into Windows, the screen goes black with only a movable white cursor.
 
Fortunately, I can Ctrl+Alt+Del and pull up Task Manager from here. I can open up Windows Explorer, Internet Explorer, etc.. With an Ethernet cable, I can access the Internet. However, I cannot get the desktop or Windows taskbar running.
 
From a half hour of Googling, the only real solution I've seen is to uninstall the graphics driver through Safe Mode. I removed the Intel® HD Graphics 4000 driver and only the Microsoft Basic Display Adapter remains. Nothing came from that.
 
Anyone have a solution, or other troubleshooting steps I could go through, for this? This is not my machine, so I couldn't tell you what could have been installed to cause this.

A:Windows 8 Shows Black Screen After Login

Got it. There was a program called Pokki Start Menu that was installed almost a week ago. I uninstalled it and it fixed the problem.

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Answer Match 83.58%

Hello everyone!

I recently formatted my main drive (upgrading from Vista to Win. 7), and it worked perfectly.
It asked to install some updates, including my graphics card and everything else.
Then it restarted, and updated a few registry settings ( I think somewhere around 5600-56000, alot more than a few lol), and it black screened when it came to the login screen. I tried logging in, and I could hear the sounds and everything else, so I think it's the graphics card that's the problem.

I tried booting into safe mode and uninstalling/reinstalling the graphics driver, but it still black screened.
I checked almost every other topic about this, and I tried everything but it didn't work, but i'm still open to more common suggestions.

Right now, i'm just running on the on-board graphics in normal boot mode.

System Specs:
OS Version: Microsoft Windows 7 Home Premium, 64 bit
Processor: Intel(R) Core(TM)2 Quad CPU Q9300 @ 2.50GHz, Intel64 Family 6 Model 23 Stepping 7
Processor Count: 4
RAM: 6078 Mb
Graphics Card: NVIDIA GeForce GT 120, 1024 Mb
Hard Drives: C: Total - 280139 MB, Free - 253850 MB; D: Total - 420255 MB, Free - 420153 MB;
Motherboard: Acer, EG45M
Antivirus: None, I will be adding Kaspersky later.
 

A:Windows 7 boots, black screen on login

Rather than mess about I would re-install 7 but this time refuse the Graphics update.
 

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Answer Match 83.58%

Hey guys,
Well I am having a problem after logging into windows, it goes to a black screen, i can press shift 5 times to get a dialog open but it does not navigate away from there.
I have tried system restore – no luck.
Checked my regedit - I cannot see any issue swithin winlog
I have retired to roll back my graphics card

But, I am able to login to my guest account and everything works fine, but when I try to run anything that needs admin permissions nothing happens.
Ideas?
 

A:Windows Vista Black screen after login

6 more replies
Answer Match 83.58%

Hi, all
I thought this is the correct place to ask this question. I upgraded my system with intel DG41 board and 8GB of ram, and it works fine...

only somtimes when I boot into windows, after the booting screen, just I see a blank black screen, no task manager and explorer too,
I tried different drivers for my nvidia 9500gt, and still same problem, and when i shutdown (holding the power button), and restart, then it works, it log in to windows normally

can anyone help, please

A:I get black screen after booting windows 7 before login

See if these links can provide you with the information you seek.

Why is my screen black when I start Windows 7?

Windows 7 Black Screens of Death for Some AMD/ATI GPUs - Softpedia

windows 7 black screen after login, no desktop show up

[SOLVED] Windows 7 Loads to a black screen. Whats the - Microsoft Answers

Windows 7 won't boot after welcome screen. - Microsoft Answers

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Answer Match 83.58%

I have installed Windows 7 on Mac Bootcamp. It has been working perfectly fine for the past year but it is now restricting me to login with a black screen. The last time Windows 7 worked, I closed my laptop cover to put it to sleep. I came back to find that I was greeted with a black screen after opening my laptop. I rebooted my computer multiple times but the outcome is always the same: I would see the Windows icon (4 coloured squares), it would then show my cursor and then the screen would go black. I have tried to repair my computer but it says that there are no errors. I also tried to check for any other possible errors but they all come out negative. Please help me, as I have many important essays on my Windows partition.

Thank you so much for your time! It is very appreciated.

Sincerely,
Jason Chan

 

A:Bootcamp Windows 7 Black Screen Before Login

I'm not familiar with Apple computers or Bootcamp, so I may not even ask the right questions.

Did you have it set to prompt for a password when awakening from sleep? What did you do when you first encountered the black screen (hold the power button to force a power off?)?

Have you tried booting into Safe Mode? Or 'last good configuration'?

You can still boot to the MAC OS, right? And use that to copy any data that is not backed up?
 

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Answer Match 83.58%

I have a very frustrating problem, and I am not sure which section it belongs in. It started a week or so ago. It will post and boot to the login screen just fine. Once I login, I have a very limited amount of time before he screen goes black. Sometimes a minute, sometimes only a few seconds. If I leave the login screen up its just fine with that displaying. The monitor is still on, it does not say signal lost. The tower is still running lights and fans. It will boot and allow me to login in safe mode though

One other forum I read with what sounds like a very similar problem said that it is usually as failure of either the graphics card or the motherboard. My entire system is less than a year old. They said that if you hit the numlock key after you've lost your display, check the numlock light cycling. If it does not cycle than it is a mother board failure. If it does cycle, then it is a graphics card failure.

I had drivers fully updated. I believe BIOS is 2101 if I am remembering correctly. I tried rolling back the graphics drivers as well. No use.

ASUS Crosshair Formula-Z
AMD FX-9590 4.7GHz 8-core
Corsair Dominator Platinum DDR3 2400 32GB
ASUS R9 290X 4GB
Corsair AXi 1200W PSU
Samsung 840 Pro 512GB SSD

A:Black screen displays after windows login

Well, I took it in to a computer shop for diagnostics. We will see in a few days what's wrong.

1 more replies
Answer Match 83.16%

Hi People!!

I have been a member of this forum and most often I have found a solution by just searching but today I have a problem which I have not been able to find a solution for, therefore I am listing my problem.

I have Windows 7 installed on a desktop since 3 months now, it was working fine till yesterday evening but don't know what happened, it was loading windows.

Basically what is happening is that it is booting fine, then the windows logo comes and after that I get a black screen with mouse cursor, whereas it was supposed to have the login screen.

Now I had this same problem 3 months back with the same computer but then I was unable to solve it using the MBR repair commands and so I formatted the drive C of my computer then.

Now I am determined not to format the DRIVE C, so I went to the command prompt using system repair tools from the DVD and went into DISKPART. When I selected disk 0 which is the only disk installed and entered detail disk this is what I got:

Disk ID= SOmething
Type=ATA
Status=Online
PAth=1
Target =1
LUN ID=0
Location Path= Something
Current Readonly State = No
Read Only= No
Boot Disk=No
Pagefile Disk = No
Hibernation File Disk= No
Crash Dump Disk= No
Clustered Disk = No


-----------------------------------------------------------------------------
Volume|#| Ltr | Label1 | FS | Type | Size | Status|
Volume|1| C | System Rese | NTFS | Partition | 100 MB | Healthy|
Volume|2| D | | NTFS | Partition | 48 GB | Hea... Read more

A:Black Screen with Mouse Pointer instead of Login Screen

Have you tried Startup Repair from the Win7 installation DVD?
Have you tried System Restore to a point in time before these errors occurred?

1 more replies
Answer Match 83.16%

Background: A week ago on vacation, I opened my HP Pavilion dv7-2173cl (a laptop running Vista Home Premium SP2) and suddenly, green and black lines began forming across its screen. I was later told this was a pressure crack, although that is not what I'm posting about. Freaked out, that day I turned the computer off and on several times using only the power button, once foolishly interrupting a "Startup Repair" process.

Problem: When I got home I hooked up the laptop to my TV so I could see what was going on. After attempting to turn it on many times, I eventually got the BSOD with a STOP:0x0000c1f5 error. I couldn't access the Recovery Module (even to backup) or Safe Mode. Going into personally uncharted territory, I booted from a Linux System Rescue CD to delete the $TxfLog file that was apparently the cause of the problem. I no longer get the BSOD, I get a black screen (KSOD?) (sometimes w/mouse, sometimes w/o) after the "yellow bar" loading screen. I still can't get into Safe Mode but I was able to use a Vista repair CD I downloaded to (finally) backup onto an external hard drive.

What I've Done So Far: I've run chkdsk, checked the memory and hard disk from BIOS options, and run Startup repair. I did the kind of Windows backup where everything goes to one file.

I'd prefer not to start from scratch if I can avoid it. Thanks so much for any and all help guys, I appreciate it a lot.

Charlie

A:Vista won't start up, black screen before login screen.

I couldn't access the Recovery Module...Do you have a Recovery CD, Windows Vista CD, or Recovery Drive (partition)?What happened when you tried to access it?------------------------------------------------------------You said that you were able to backup onto an external harddrive, so important data is safe.The best option right now would probably be to re-format.

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Answer Match 83.16%

Hello I hope someone can help me out with my problem.

About the problem.
Yesterday I did a shutdown from the start menu and turned off my monitors, however the computer did not shutdown and was still on after 10 minutes so I just turned it off with the power button.
Today I started my computer it boots I get the usual loading bar and then a black screen and not my welcome screen.

So I have tried the following to fix it:
I tried booting with last known configurations, and got the same problem.
I tried booting in safe mode, it loads for about 5 minutes and then just stops loading.
I tested the memory with a memory test from Acer, no problems found.
I tried booting with a lower resolution, get the same problem.
Just to see if its not a hardware problem, I have booted a linux live cd and that worked.
I have an acer recovery menu but it wont let me recover to a previous point.
And I don't have a vista CD or recovery disk.
I think it was updating when I shut it down..

So i hope anyone has a solution for my problem, if you need more information please ask and I'll answer.

Many thanks for reading and maby even replying to my problem.

Greets,

NiJor


EDIT:
Somehow after waiting an hour doing nothing then rebooting into safemode worked!
There i could do a system restore and problem is solved!

A:Vista boots to black screen instead of login screen

See if there is information on that PC on making recovery disks. I just used 2 dual layer DVD's to make recovery disks for a Compaq laptop.

Also, next time your machine boots to a completely black screen....let it stay there while it re-configures it's self. Don't be so impatient

1 more replies
Answer Match 83.16%

Hey. First, I posted this in the Win 7 section, but someone suggested that I post it here since it involves malware/a virus. So, here's the post from over there:

Yesterday, I downloaded Mission Against Terror (New MMOFPS), and I downloaded it. Upon updating with the patcher, my laptop went haywire. It started opening up random IE windows, slow speed, etc etc.

I did a whole memory scan, and a malware/adware/spyware scan. There were several viruses and whatnot, but what is important are the files: SVC2.exe and 2008.exe, you'll find it why later on. The anti-virus said that it had fixed/deleted everything.

So, I restarted my laptop, hoping that I'd get it up and running in safe mode for any further scans. Unfortunately, when I restarted it, after the windows 7 loading screen (which is right before login screen), a black screen appeared. With nothing at all. Not even a cursor. BLACK. JUST BLACK with NO keyboard access/mouse access. But, that's expected since it's BEFORE the login screen. It's the same with normal boot, boot that does that "last best used option" or whatever, safe mode, with networking, etc etc. All the same. Black screen.

Good thing I had WIN XP on my other hard drive. So, I booted up into WIN XP (where I'm posting this from), and did a FULL (NOT QUICK) system scan, to find the SAME Viruses YET AGAIN: SVC2.exe and 2008.exe, along with some other minor tracking cookies and what-not. Win XP (on second drive) is also having a few problems, like... Read more

More replies
Answer Match 83.16%

My son has a Toshiba Satelite P205 that he just upgraded from Windows XP Home Premium to Windows 7 32-bit. After the upgrade completed the computer booted fine. The within 20 minutes he got the BSOD and the system rebooted. Now he can't get Windows to fully start. We've tried all of the options from F8 with no success. We have the Toshiba System Recovery Disk but it won't launch. (The Boot sequence has been changed to boot from CD/DVD and then the Hard Drive.)

The Memory Diagnostic from the Windows 7 disk ran fine with no errors.

I'm thinking I might need to re-format/wipe the drive to start fresh but don't know where to obtain a boot CD(no floppy drive on this laptop). Does anyone recommend a software that I can purchase to clear everything without destroying the CD/DVD accessibility so I can then use the System Recovery Disk to put it back to the original factory Settings?

A:System goes to black screen before login/welcome screen after Win 7 32-bit upgrade

Toshiba, usually pressing F12 when the Toshiba Logo appears will get you to the Boot device menu. If not then,
Go here https://www.csd.toshiba.com/cgi-bin/tais/support/jsp/pubLogin.jsp Choose the Download Tab, No Login required, That is for the Forums.

Download the user manual and see how to get to the boot from CD/DVD drive.

The Drivers tab will show the Toshiba drivers. They are needed for Windows 7, If no drivers for WIn7, Then don't, as getting all that are needed will be a royal pain.

I've even seen certain model of Toshiba that have a XP Bios and a different bios for Vista.

Good Luck
Roger

1 more replies
Answer Match 83.16%

Hello,

I was successfully using my PC for the entirety of this morning. After bumping my desk, the machine shut off as it sometimes does when a cable is loose. When the machine restarted, it allowed me to login and then showed me only a black screen and cursor. Ctrl+alt+del was functional. I tried system restore and system repair, both of which completed but did not have any effect. I was able to access Windows via safe mode. I removed my GPU and connected my monitor to my motherboard. The situation did not change. I attempted to boot without my main drive (SSD) by disconnecting it and turning the PC on. Instead of a login screen, I am now greeted by a flash of a BSOD before the system restarts. After running a couple rounds of startup repair, Windows has declared it cannot resolve the issue.

Any guidance will be warmly appreciated! Thank you!

Edit: after restarting once more, my bios prompted for a boot device and I was able to reach the login screen. I am now back at my original black screen problem.

A:Black Screen Upon Login Evolved into Blue Screen

Can you boot into Safe Mode at the moment? if so, follow this:

1. Download the DM Log Collector application to your desktop by clicking the link below

DM Log Collector.exe

2. Run it by double-clicking the icon on your desktop, and follow the prompts.
3. Locate the .ZIP file that is created on your desktop, and upload it here in your next reply.

9 more replies
Answer Match 83.16%

Alright, today I hibernated my computer (I usually hibernate) left it for an hour and attempted to turn it back on, now it loads fine but once it gets to the point where it should display the vista logo and then the log in screen the screen goes blank. The hard disk light is blinking fast so fast it's almost just staying on and the wireless does its blinking patterns as if it's redying the wireless connection but the screen remains black. I've tried safe mode, same result. Two screens, same result. I booted Ubuntu and it was fine so I'm using that now.

First of all, any insight into how I should go about fixing this?
If not, I have extremely important files on the hard drive is there any way you could recommend getting them back?

Thanks for any help, I'd hate to have to take it in and risk the guys at the store deciding it's easier just to wipe the hard drive or something.

A:Screen turns black before reaching the login screen

Are you using a Ubuntu Live CD, or are you dual booting?
If you're dual booting, you can access your ntfs partition from Ubuntu using steps listed on many many web sites: http://www.google.com/search?hl=en&q...earch&aq=f&oq=
Some are easier than others.

As for fixing your Vista. I have reservations because in some of my steps Vista has this nasty habit of overwriting the master boot record with its own without warning you (making you unable to boot into ubuntu if you dual boot), so research some more, and proceed with caution. If you boot into the Vista DVD, I think you can click repair, and you have a bunch of options and it looks like this:
http://neosmart.net/wiki/download/at...eryOptions.png
I haven't tried them in a while so I can't really recall what each does.
You can try going back using a restore point. Be VERY cautious with "Startup Repair". I think that's the one that rewrites the master boot record. (if you really need to try it, research how you can backup the master boot record in ubuntu, then restore it if needed - usually a flash drive, a floppy, or a bootable CD may be needed - you most likely would be able to do it from the live cd if you know the steps though).
And if all else fails, do a repair install. Can't recall how it's done, but there are many sites dedicated to that topic. You can also ask around the forum about it.

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Answer Match 83.16%

Apologies if this is in the wrong section.

I have a Dell Inspiron 1750, and the owner said that his son installed BearShare and it's been giving him complications. He told me it sometimes freezes when he tries to start the computer, and has to give it a hard shut down. I (hopefully) removed BearShare with Malwarebytes and MSE, yet I can't seem to find why it's not letting me boot up regularly.

It boots into safe mode fine, and I can access everything from there, but when I try to restart into regular mode, it just hangs after 'Starting Windows' with a black screen and active mouse cursor. I've tried various tutorials from searching "black screen, active cursor", "laptop frozen after starting windows" etc, but nothing that I try works.

After a few hours of research I keep seeing the reoccurring phrase 'shell', I believe it's not being loaded correctly or at all. I've tried a fix by Prevx that said it would fix the black screen to no avail.

But here's the funny part. Sometimes it boots to Windows fine and everything acts as it should. There's been several times I was about to call the guy and tell him that the laptop is finished, but I hesitated and restarted just to see if it was fully fixed.

Vid: Dell - YouTube

Let me know if I need to post further information.
-Dustin

A:Black screen, cursor active before login screen.

I would try some more scans to be sure
Anti-rootkit utility TDSSKiller
Windows Defender Offline
run some hardware tests
RAM - Test with Memtest86+
and when you can get it to boot
Disk Check
a system file check
SFC /SCANNOW Command - System File Checker
and have a look through these handy tutorials
Troubleshooting Windows 7 Failure to Boot
Startup Repair
and if all else fails
Repair Install

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Answer Match 82.74%

hi everyone.

i have bumped into a little problem, well i hope it is a little problem to fix, as i have tried a fair few things.

ok this is what im getting when i load my windows 7, theres no background or login image, and also when i was restarting my computer it done the same thing black background with the windows logo on the bottom while shutting down/restarting

"iv attached the image"

now want i done was, since i wanted to revert my icons back to stock i had these files in my backups for awhile and i replaced them with the current ones in system32

imageres.dll imagesp1.dll shell32.dll zipfldr.dll

this is the last thing i done till this happened.

now i have tried to run repair but wont detect anything and says you hardware attached etc. and i can't run system restore since i don't have it on.

if this helps i also running dual boot win 7 and xp, atm im on xp so i can access the win 7 system files.

please i really need help. thanks

A:Windows 7 Black screen upon loading to login URGENT HELP

Try this:

1. Reboot while holding down the F8 key.
2. Choose safe mode with networking.
3. Google for the latest driver for your video card.
4. Download and install the new driver after uninstalling the old one.
5. Reboot your computer.

Also, you could try the repair option two or three times.

I don't want to nag, but when you're up and running, turn system restore back on - you know it makes sense.

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Answer Match 82.74%

I have a HP Pavillion G6 - Windows 7 Home Premium

I still have warranty, and today when i start up my computer it just froze and it commanded me to go to Windows Recovery ( recommended ) it went through my files and tried to repair it and i had to system restore.

as i system restored into later save date, it said that it failed?! so i didn't know what to do there.

i tried hardware resetting and it didn't work.

also when i turned on my computer it would sometimes go to the login screen and it would say welcome for hours and hours, untill it became a black screen and it froze with the cursor..

ALSO! When i turn on my computer it would always flash or blink once on the caps lock.
So if anyone can help that would be great!

A:Alot Of Problems.. Windows 7 black screen when login. Help!

Please Help !!

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Answer Match 82.74%

Yesterday I installed an update for Win 8.1 (It was around 90 some mb) after I login I only get a black screen with a useless white cursor. Screensaver works fine, when I do a CNTRL/SHIFT/ESC the task manager box pops up for a few seconds and disappears. I was able to create another user account and everything works fine, but I need to get my first account working properly ASAP. Any ideas? Thanks!!!

A:Latest Windows 8.1 update - after login black screen only.

Is there a way to access all of my programs from my original administrator user account? That would work too. I set up my new user account as an administrator too. Thanks.

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Answer Match 82.74%

Hey Guys
im only new hear,so im not sure if this question has been asked before,or even if its in the right forum.
but i recently just installed a clean install of windows 7(instead of a upgrade from my vista.i got the free upgrade),now everything works fine expect when after the windows 7 splash occurs there is about a 10 second delay were the screen is just black with a cursor. Could any of you guys be able to help me

Hear are my Pc Specifactions(copied from system information,ive left my details out of my pc name,just incase)

OS Name Microsoft Windows 7 Home Premium
Version 6.1.7600 Build 7600
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Name *****
System Manufacturer Hewlett-Packard
System Model HP Pavilion dv6 Notebook PC
System Type X86-based PC
Processor Intel(R) Core(TM)2 Duo CPU P7450 @ 2.13GHz, 2133 Mhz, 2 Core(s), 2 Logical Processor(s)
BIOS Version/Date Hewlett-Packard F.33, 31/08/2009
SMBIOS Version 2.4
Windows Directory C:\Windows
System Directory C:\Windows\system32
Boot Device \Device\HarddiskVolume1
Locale Australia
Hardware Abstraction Layer Version = "6.1.7600.16385"
User Name ***
Time Zone AUS Eastern Daylight Time
Installed Physical Memory (RAM) 4.00 GB
Total Physical Memory 2.97 GB
Available Physical Memory 2.20 GB
Total Virtual Memory 5.93 GB
Available Virtual Memory 5.09 GB
Page File Space 2.97 GB
Pag... Read more

A:Black Screen for 5-10 seconds before windows login scre

I really don't know what the problem is, but I would tend to suspect the video driver. I don't know anything about notebook either, but I imagine that you have onboard video. Check in the Device Manage to see what it shows for the driver for the Display Adapter, then check with HP to see what they recommend.

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Answer Match 82.74%

For the past few days my HP s5503w will ask me to login. Once I do, I get awelcome screen and then it turns black. The only visible thing on the screen is the curser.
 
I recently ran CCleaner, McAfee Pro, and MalwareBytes to address other issues. For a moment, this worked. Then the black screen thing started to occur.
 
What steps can I take to address the issue and is this potentially a registry key problem?
 
Thank you in advance for your assistance.

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Answer Match 82.74%

i was customizing my desktop with Rainmeter and i wanted to know how to change my toolbar's color because i didnt want the blue, someone said to download Vistaglazz and repatch some files. after doing so my computer restarted and after the initial normal startup and it saying "Please wait..." like it usually does before it shows the login users, the screen went black, then for a split second the screen went pitch black, almost as if the computer turned off, then it would turn on again and go back to the normal "Please wait..." screen. this would be ok but its happening so fast and over and over again that i cant even hit f8 or Ctrl Alt Delete. im using a different computer because i literally cant log onto the other one. any ideas why its flashing?

A:Windows 8 Flashing Black Screen At Login Menu

gotta love 3rd party apps ,
a system restore to the day or time before this happened would be the best fix i think .
using a windows dvd boot to system restore option .option 7 in this tutorial
Startup Options Menu - Boot to in Windows 8

5 more replies
Answer Match 82.74%

Hi,
 
I have an HP G72 laptop that has Windows 7 Home Premium OA. Since March 14, 2013 it's showing me the black screen right after I login. Only the cursor is there and it's movable. It all started when I installed the Win7 Service Pack 1 on March 13. Before that, I would get a message that Scan/Check Disc couldn't be opened because of some recent update but it would go on without any issues. I thought that updating it again would fix that problem. It just game me more. It was also black in Safe Mode. 
 
I tried the System restore via the command line but failed. It said that my Anti Virus (Avast! Free) was running. The oldest restore point was March 3. It said that it failed to extract a file related to Avast!. 
 
I tried pulling out the Task manager be it wont open. it's giving me this message:
 

 
 
I tried sfc /scannow and it found/did nothing.
 
I did Startup Repair, Last Good known config and got the same result. 
 
Help?
 
 

A:Windows Seven Black screen after login even in safe mode.

UPDATE:
 
Safe Mode is showing/working now. I can see my destop back the background is in black.

1 more replies
Answer Match 82.74%

www.youtube.com/watch?v=y4kgpRa_AZQ
This video shows pretty much what it looks like. Just installed Windows 7 on a different computer, and that's the screen I get when I turn on the computer now. CTRL+ALT+DEL does nothing, though the little buttons in the corners do work.

A:Black Login Screen, fresh Windows 7 install

Also: Booting to safe mode does not work either. Get the same screen.

2 more replies
Answer Match 82.74%

I get a black screen after getting the windows 10 anniversary update. I log in and use it for a few minutes then the screen goes black. After a minute of black screen it turns off. How do I fix this?

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Answer Match 82.74%

Hi,
 
There could be 2 causes for this problem:
 
The NVIDIA graphics card is updating itself during sleep mode. 
Solution:
 
1. Boot into safe mode.2. Go to device manager – display adapters – double clicks on the graphic card driver
3. Select “Driver” tab, clicks on the “Roll Back Driver” button.
4. Restart, done.
To avoid this problem to happen again, turn off the NVIDIA automatic update feature.
Go NVIDIA control panel -> Help -> updates, select “Preferences” tab, uncheck the “automatically check for updates”.
 
 
A windows update could be the problem
Solution:
1. From the Start screen, type 'reset' to open the Search charm, and then select Remove everything and reinstall Windows from the search results.
2. Under Remove everything and reinstall Windows, click Get started.
3. On the Reset your PC screen, click Next
4. If prompted, insert your Windows 8 installation disc or recovery media.
5. If your computer has more than one drive installed, you must select whether you want to reset only the drive where Windows is installed, or reset all drives. Make your selection, and then click Next.
6. Select Just remove my files, Then click Next.
7. On the Ready to reset your PC screen, click Reset.
8. Wait while Windows resets your computer. This might take awhile, and your computer will restart... Read more

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Answer Match 82.74%

Hi all,

I am hoping somebody can help me with this issue as I have never had problems with my Acer Aspire V5-571 laptop before running Windows 8.1 - it has always ran perfectly (if a little noisy with the fan)

Anyway yesterday I saw I had a bunch of Windows Updates to install, probably from Update Tuesday or whatever they call it. They were some Windows security updates and the anti-spyware checker for October, from what I recall. I installed them and restarted my laptop when asked.

The reboot took longer than usual and was sat on the Windows loading screen for a long time. Then the lock screen picture came up and I typed in my password, as usual. After thinking about it for a while, Windows then decides to just show me a black screen - I can control-alt-del to Task Manager, but couldn't see anything untoward happening in there - no excessive CPU usage and also ending Explorer.exe and re-loading it did nothing to fix the issue. I restarted, thinking it was a one-off thing, but it happened again - black screen after my password.

I was able to run Control Panel from Task Manager and uninstall the Windows Updates I had just installed, but this did nothing and *still* I had the black screen. It was then I noticed that if I leave it long enough, Windows does sure enough get to the Desktop, but this is far from ideal as it takes about 10 minutes!

I Googled the issue as I have heard about a black screen after login problem before, but there are so many differing answers, it is ... Read more

A:Installed Windows Updates - now black screen after login?!

same here with the Windows 10 update, same day. Next day, my laptop stalled on black screen instead of loading in a minute, like normal. I had to press power button down until shut down. Start up again, which went fine but slowly. Then Windows Modules Installer worked in background to finish install and I'm back to normal.

System Restore should make one if there has been none created in last 7 days. Be sure you have system restore turned on (see this tutorial - Restore Point - Create in Windows 8 ) or make one yourself every so often, quickly and easily, by using Brink's tutorial to add to context menu (Restore Point - Add "Create Restore Point" to Context Menu in Windows - Windows 7 Help Forums ). I create my own every couple days or before any app install. Good Luck resolving.

3 more replies
Answer Match 82.74%

I used dejco's Logon Studio many times, but this last time (after an update reset my login screen) made my computer crap out. After the logon was applied, I had to shut the computer down. Windows Explorer wouldn't respond, so I did a hard shutdown. On reboot, I got the Black Screen with a visible and controllable cursor. I've disabled driver signature enforcement for development reasons. I've read across the net that it could be bad display adapter drivers conflictiong with the shell. I've tried System Restore, and I've tried restoring a backup. I also ran checkdisk as well as sfc /scannow in WinRE. CCleaner and a select few other apps from my HDD run, but the majority give me the typical subsystem-not-present error. I'm using an ubuntu live CD right now. I'd rather avoid a reinstall, as I have almost a terabyte of stuff I can't lose. How the heck do i fix this?

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Answer Match 82.74%

Hi I run Windows Vista Business on a Sony laptop, and after removing some malware and restarting my computer I got a lovely black screen with just the cursor after log in. I've tried disabling UAC in safe mode, and then I tried to run explorer.exe but got a message saying it has a virus.

Tried running AVAST and malwarebytes (with recent updates) in safe mode, and both removed a few malware and viruses. But there were a few viruses that were "read-only files", such as explorer.exe.

What to do? Included HIJACK THIS log and malwarebytes log below
HIJACK THIS (after black screen)

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 00:30:34, on 30/11/2010
Platform: Windows Vista SP1 (WinNT 6.00.1905)
MSIE: Internet Explorer v8.00 (8.00.6001.18882)
Boot mode: Safe mode

Running processes:
C:\Windows\Explorer.EXE
C:\Windows\helppane.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\... Read more

A:Black Screen after windows login, Explorer.exe "has a virus" HELP!

Problem fixed, no need for help

2 more replies