I have a dell computer that keeps shutting down before it even has a chance to start up.
It just started shutting down every now and then. Now it won't even start up. It gets to the opening dell screen, then shuts down.
I noticed the cooling fan started to run really fast so I decided to checked the CPU and found that it gets hot in seconds after I push the power button. Could this be a bad CPU or mother board?
I am running windows XP sp2
Hyper thread cpu
The system is about three years old
Actually the cpu is probably the issue. Normally we would look at the heatsink fan but Dell uses a fan for case cooling and to cool the heatsink and it may be that fan also.
Can you get into the bios and see the temps and fan speed? Hard drives are also warrantied for 4 years but you really aren't getting far enough to have it be a bad hard drive.
Hello, I have a dell xps 410 that randomly freezes and I have to manually shut the computer down then it won't load windows back up, when I hit the power button I hear the fans run and the light flashes green but it will not boot up right away I have to wait about 5 mins then it will boot up and I can use it for awhile before it freezes again, I have tried running memory test but they require restart and since the computer will not restart right away they can't finish is there anything else I can try?
Yes, a temperature test.
It sounds like perhaps your computer is overheating. When you can get back into Windows, try running Speedfan: http://www.almico.com/speedfan.php
Open up the side of your case, and take a peek inside. Is there much dust? If so, clean it our with a can of compressed air. Avoid using a vacuum cleaner, as it can fry the electronics with static electricity.
I'm not the smartest person when it comes to computers so forgive me if I'm not clear with my question. When I try to start up my computer it gives this message: Primary hard disk drive 1 not found/Secondary hard disk drive 1 not found/ WARNING: Dell's Disk MonitoringSystem has detected that drive 0 on the primary EIDE controller is operating outside of normal specifications. It is advisable to immediately back up your data and replace your hard-disk drive by calling your support desk or Dell Computer Corporation. Strike the F1 key to continue, F2 to run the setup utility.
I have another computer I use...this is an older one that I really don't want to put alot of money into. I need my pictures that I have saved on here. Please help.
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I was downloading drivers on my dell opitplex 780. I decided to upgrade my bios from A08 to A15, since it was the only bios update. When i accepted the update to restart and begin the flash, the screen would not turn on and the desktop stayed powered on for an hour before i unplugged it. After that every time i turned it on the the same thing would happen:the screen would not turn on and the desktop stayed powered when the power was plugged. After researching, i removed the motherboard battery for a few minutes then replaced it. I did not see a jumper. When i restarted i the COMS had reset and i was able to get to "starting windows" but i barely complete before a blue screen appear and it restarts. Does any one know how i can fix this issue? I was updated my bios to see if it would take more updated memory.....i guess not. Oh and with either original or new memory it does the same thing. Sorry for the long explanation.
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I have a Dell Computer, 3000 model, it has been working fine for the past year. Now recently, when i power up the CPU it just stays stuck in the Dell Window it does not go to the Windows Xp start menu or show any of the icons. It is just a Blank Screen that says DELL. My warranty ran out 6 months ago and now the thing starts FReekan Up. The PC is the 3000 model(2.8GHZ,60GBHD,) I can get the specifics with every fact if i can get some help with this issue. I thought about trying to restore the old setting but i cant get into the OS to try. The only luck i had was using the CTRL_ALT_DELETE keys to try to resart everything. I was thinking maybe i can boot in the safe mode? would that help?
Maybe i can reformattt the HD and reinstall the Win XP OS i have the factory disc-orginal.
So, if anyone has any idea whats going on please give me some advice on how to get this PC GOING AGAIN!.... Thanks to ALL....
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I started my computer today and got a black screen with white text stating:
X300 SE 128MB P/N 113-a33406-100
And nothing else. That happens to be my graphics card, the one that came with my Dell when I bought it in May 2005. The question I have is this: is it dead? Is my computer telling me that it can't start because of that card? I've never had any problems with it before--in fact I was instancing in WoW last night before I went to bed. I'm assuming that since the card and computer are both so old that my card probably crapped out, but I'd like some confirmation before I go out searching for a new card.
As stated in the subject, it's a Dell Dimension 4700. I haven't done any changes.
I cannot get into windows at all--I can't even get into the startup screen. Occasionally when I start the computer it will show the Windows screen with the flag, and the little bar that says it's loading, but it freezes automatically, giving me no options like the bios or setup or anything.
Also, I tried taking out the card, cleaning out the inside of the computer, and reseating the card, and it hasn't made a different either positive or negative. Please help!
My guess is that self test is hanging at the next thing it tries, after the graphics card. Maybe it can't find a keyboard, floppy drive (if you have one), or hard drives.
Are you able to get into the BIOS setup? That would eliminate the keyboard as a possible cause. Then check to see if your drives are recognized.
I'm new to the forum and have had the below issue for about a week now.
I've been looking for solutions in this forum and online but nothing worked or matched the symptoms.
Symptoms are :
The computer when powered up does not start,
Screen remains black,
Touch sounds buttons mute and raise volume blink in unison,
Lower sound button remain on,
This is for a Dell Studio 1535 I have had for 7 years. Running windows 8 for 4/5 months now.
I have tried : A solution by Krypebud posted here 6 years ago : which was to download the firmware ISO I and reboot the computer. This did not work.
I have also checked that the screen does not work on a second monitor : it does not.
Additionally I have tried the LCD BIST test which works fine, no distortions, colours all seem fine.
Would anyone know needs to be done here ? (apart from buying a new laptop)
Please be simple in your explanations I have very little knowledge of computers, assume I have no idea about anything.
Thanks in advance for your help,
There are 3 sound buttons in a row. Which one remains on? The first one while the other 2 blink?
I would like to ask for your assistance because I'm already out of ideas how to resolve this issue. Right after I powered up the laptop, it will get past the DELL logo screen, then it will be completely just black screen. I wouldn't even hear any activity from the CPU fan, HDD and pressing the Caps Lock doesn't lit up the LED. The LED indicators on the side are only displaying the power indicator, but none for HDD, Battery and Wireless.
Here are the steps that I have done so far:
1) Removed the HDD and Battery, then press & hold the power button for at least 45-60 seconds to disperse the internal voltage. Then attach the Battery, but not the HDD.
2) Press and hold Fn and then the Power button, hoping to boot me up to the ePSA Diagnostic Utility
3) Press F2 or F12 while booting up
4) Re-seat the memory and also clean with a dry tissue
These are the procedures that I have done but nothing has changed. It still displays blank screen right after the DELL logo.
I do hope that you could assist me on this. Thank you so much!
Is there a way to fix this issue I re installed it dell quick set, and the icon stays till I shut down the computer or restart it then its no more I want this to stay I did the msconfig already, and its not on there and how would I work around this to keep it staying on permanently?
Where are you placing this icon?
How are you creating the icon?
Dell N5030: W7 wont start. Dell logo > black screen. How to restore?
Please could you advise me. My friend has asked me to help with her Dell N5030 Inspiron laptop. She has had it for about just over a year now. Dual-core Pentium, 4GB RAM, W7 64bit. She is not computer savvy and I dont know how shes managed to do this but heres the problem:
1. You press the power button
2. The Dell logo appears along with the F2 & F12 options for Setup & Boot Options
3. This is followed by a black screen with a blinking cursor in the upper left. Thats it.
All this happens in the space of 6 seconds (power-up to black screen). Nothing else happens, no Windows logo screen, no Microsoft logo, nothing. Screen stays black with the cursor and the laptop instantly turns off when I press the power button.
My friend was desperate because she had over 740 family photos and some important documents she didnt want to lose. I was able to recover all of those using a Linux Mint live CD so at least shes all smiles for that
Using Mint made me realize that the hardware was working perfectly. The hard drive was good, no mem faults and of course the optical drive was fine. So its something with Windows 7.
Also while using Mint I could clearly see the Dell Recovery Partition. The problem is I dont know how to get the Inspiron to fire it up - because I cannot even get into Safe Mode where the "Repair your computer" option is.
When I pressed F12 al... Read more
Dell states that the Factory Restore option should be visible on the F8 screen.3 more replies
Please please please someone help me!!!
I reset my laptop using F8 but during the reset my laptop died! I tried turning it back on annnnndddd now it won't go past Dell screen??? It loads the dell sign, I can press f2 for setup and f12 for boot options. Then the screen goes black after the dell thing has loaded (like it would when it turns on) then it stays black and reboots again. Like a reboot cycle almost.
I tried pressing f8 to get up the recovery settings but even that's not loading or coming up.
Somebody please help me, I need my laptop to do work and I don't have enough money to get it fixed professionally or buy a new one.
I aren't amazing with laptops so please give me like a dummies guide. I won't understand technical words but please help !
Please put the service tag of your laptop in your next reply so we can tell exactly which model you have, click on this link for details :- http://www.dell.com/support/content...ort-Knowledgebase/locate-service-tag/Notebook
It keeps Restarting and doesnt ever let me get to my desktop to perform a system restore, then there is a blue screen of death with stop code 0x00000ed....I don't know what to do please help me.More replies
No matter what option i pick in the safe mode list, the computer will not start. when i choose any of the safe modes, (safe mode, safe mode with networking etc) the computer displays a list of random commands (i dont understand any of it) and then restarts. If I try to Start Windows Normally, or use last settings that worked, it seems to start loading, and then restarts.
I have a Dell Inspiron 1520 laptop with Windows Vista OS. I have a Dell 926 printer interfaced to it via USB. Printer driver is installed and the printer does communicate at times with the computer and does a good job printing. However, intermittently when trying to print a document I'll get a message on the computer that says that communication has been lost and print job failed.
I've checked all connections to make sure they are solid and no debris that might cause this.
That has not corrected the problem.
The other thing that happens is that the document I want to print will stay in the print queue/spooler and if I shut the computer and printer down and restart both it will print the job. And it may continue to print jobs but it's just a matter of time.
Needless to say this is frustrating. I can print several jobs in a row with no problem and then I'll get this "communication has been lost between printer and computer". And I have to go thru the procedure above to get the last job printed.
My wife doesn't understand how this works and will try to print the same job several times with the commo problem and then complains when it won't print.....and then they all print when the above procedure is followed.
Any ideas what is going on??? Any fixes??
The short version of my question is exactly what the topic says-- Can I install a Dell-provided OEM version of Vista on a non-Dell computer?
But, here's the wordier version giving context, if anyone's interested.
About 10 months ago, I guess, I got a Dell Vostro that came with Windows Vista Home Basic. However, I had no interest in Vista (because I already had a Windows machine) and the very first thing I did was install Ubuntu on it. I still have the Vista reinstall disk, though, which, to my memory, hasn't been used.
Now I'm planning on getting a barebones system and upgrading what I see fit. For the time being, I'm going to use the Windows 7 RC, but I'd like to get the uber-great upgrade deal that they're having to pre-order either the Business or Home Premium version upgrade. So, to do that, I'd need an XP installation or a Vista installation. Is there any reason, legal or software-related, that I wouldn't be able to install Vista using that disk that came with the Vostro?
I heard somewhere that sometimes if you try, it'll say something like "This is not a Dell computer, you evil, evil person" and refuse to install, so I wanted to make sure before I pre-ordered the upgrade. I don't want to get the upgrade and have nothing to upgrade, of course.
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So over the past 2-3 weeks I kept noticing that my battery kept dying even though I would shut it down (yes window > shutdown) the computer with a full battery. The next evening I would power up and see that the battery was at 20% from full charge. This is a BRAND NEW as in <2 months XPS 9550. I checked my event log and WHAT THE H@#$??? It is absolutely filled with Dell Foundation Service and Dell Product Registration events all saying " Power event Handled Successfully by the service." Clearly it is not.. The stupid things run every 10 seconds. So when I think I am powering down my computer, it is being blocked by these services and actually just going to sleep... but it actually isn't sleeping. Its waking up every 10 seconds. Can anyone PLEASE help me determine the issue. Apparently according to update service everything is up to date.
Dell XPS 15 9550 Win 10 Dell Foundation Services vers 3.1.330 DFSSvc.exeDell Product Registration vers 2.2.38 PrSvc.exeDell Update Service vers 1.8.114
Log sample: (note the time... yes i was asleep)
Information 5/21/2016 6:42:06 AM Dell Product Registration 0 NoneInformation 5/21/2016 6:42:06 AM Dell Foundation Services 0 NoneInformation 5/21/2016 6:41:56 AM Dell Product Registration 0 NoneInformation 5/21/2016 6:41:56 AM Dell Foundation Services 0 NoneInformation 5/21/2016 6:26:31 AM Dell Foundation Services 0 NoneInformation 5/21/2016 6:26:31 AM Dell Product Registration 0 NoneInformati... Read more
Two months ago bought a Dell 8900 from Best Buy. After 20 days, it would not start, same with the next 8900 replacement... only fewer days. The first gameware as a replacement did not start at all. The Alienware Aurora worked beautifully for 3 days and then would not start. In the 8900's,,, got the blinking amber lights on the start button. Tech is coming to replace motherboard. What the heck is happening? Could it be the monitor... or the external hard drive or what? Come on Dell,,, what's up? I have a Dell XP Laptop as a back up using the same external hard ddrive.
There is a power issue with the external hard drive.2 more replies
Was given a Dell Optiplex 360 that I found out after getting a nasty virus had a bootleg XP OS
I also did not have any disks with it. I had older disks for a Dell 4600 that I used to wipeout the hard drive and install the new OS. Everything works fine except that I can not load any of the drivers from the second disk, (it was a 3 disk series)
thus at least at this point not able to connect with my cable internet. Cable people told me I needed the drivers.Any suggestions or can it just not be done.
You will have to go to the dell website look under support and then drivers and downloads for your model of computer.If you use the service tag number on the computer it will make sure you get the correct ones you need. For future reference so you wont have this hassle again burn all of the drivers to a cd so you will be all set the next time.
I have a Dell Inspiron 530, XP PRO, SP3, about a year and a half old. Almost since I first got it, every few months or so, when I boot up it hangs on the Dell screen. When I turn it off and reboot, it is fine. I use Rebit to back up everything on an ongoing basis and have an extended warranty from Dell. Is there anything I can do about this, or should do? Thanks for your help.
I would run a memory tester
Download the prebuilt ISO, burn it to CD as an Image, boot from that CD and run the memory test for a couple of hours or overnight to stress test the memory.
I own a laptop made by Packard Bell(a French company). Model name is Easynote_TK11BZ-025FR
Yesterday i was surfing the web when all of the sudden my computer shut down with absoluteluy no warning.I thought it had something to do with overheating (it hadn't been the first time my computer shiut down unexpectedly so i didn't worry too much) so i didn't touch it for the rest of the day. This morning, when i tried to start it, it let me choose wether to use Startup repair or start Windows normally. I chose startup repair and let it run for a coule minutes. When it was done it asked me to restart and i did.
The monitor displayed the "Windos is starting" message but the logo would not pop up at all. After a few seconds startup repair started but this thime around it said it couldn't repair the problems.
These are the details:
Problem Event name: StartupRepairOffline
Problem Signature 01: 6.1.7600.16385
Problem Signature 02: 6.1.7600.16385
Problem Signature 03: unknown
Problem Signature 04: 21199801
Problem Signature 05: AutoFailover
Problem Signature 06: 5
Problem Signature 07: CorruptFile
OS Version: 6.17601.2.1.0.256.1
Locale ID: 1003
I have tried using Andvanced System Rec... Read more
Does it keep looping through Startup Repair - it tells you that it couldnt repair and when you restart it will go into startup repair without letting you choose and tells you the same thing?
If yes, This just happened to me 2 days ago. Spent 2 days trying to fix it but to no avail.
You could try this method below ( it did nothing in my case)
What I had to do was to reinstall Windows 7.
To backup you can download and burn ubuntu on CD, boot from it and take the back up.
You should choose to try it so you dont have to install it, but run it from the CD.
My battery for the above computer has expired and needs to be replaced but I do not know who sells replacement batteries XBT9E1 or compatible ones.
I believe the replacement battery you are after is a CR2032. If in doubt take the flat battery to your electronics store and ask for the equivalent. They're not very expensive.3 more replies
ok I have windows XP On Both Off my computers but my other one has a dell monitor and I've tried to get it to work so many times I got lucky I think twice first time it worked but then I shut it off for the night then I had a hard time to get it to work but I finally did and after that I can't get it to work it keeps saying to set it up through the disc drive I think I haven't turned it on for a bit I'll have to check it,
but can anyone help with what I said?
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computer will not boot but it buzzes intermittently for about a minute and the monitor remains black
that's not a whole lot of information for us to analyze...
how long has the system been doing this; what was the last thing you changed before you started having problems? did you recently install a new hard drive or memory kit? we'll need a little more info before we can give you any recommendations. ususally, a bad power supply or video adapter is to blame for no video, so your best bet would be to try the monitor on another system as a quick test.
A friend (?) asked me to help with a major difficulty she was having with her Dell Dimension E521 machine.
The machine refuses to boot up; won't even boot up in Safe Mode. It gets to a black screen with "Safe Node" in the 4 corners of the screen.
I tried doing a recovery console but had no luck there. I thought about doing a System Restore, but was hesitant to due to loss of data files with no way to back them up before doing it.
When trying to do a normal boot-up, the Windows Splash Screen comes up, the the login screen comes up wanting you to click your user name. When you do that, the message "Loading Your Personal Settings" comes up, then the screen blanks, and goes back to the login screen up with the message "Windows is shutting down" below the user name.
Please help when you can.
You may be able to back-up the data with this:http://www.howtogeek.com/howto/windows-vis...ndows-computer/6 more replies
I have connected my old Dell printer AIO 924 to my new Dell XPS 8500. I can't seem to figure out how to scan. I had no trouble with my old computer, but can't scan since connecting to my new XPS 8500. Can anyone help me please? Do I have to get A new driver? If so, where do I get it? Thanks for any help you can give me.
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Can anyone suggest a way to get a dell 770 printer to work on a non dell win98 system?
My friend was given the printer from his friends, but it's a dell and it's pretty muh brand new so he doesn't want to throw it away. It's also better than his current printer
Anyway, he uses the dell install disk but once it begins and runs the setup app it gives a message akin to pirating. Saying something like -this computer does not support dell , or something like - this computer is not a dell.
Can anyone offer advice. I did a search on google and dells' site and here.
I couldn't quite find anything that might lead me to an answer..?
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I have a DELL Dimension XPS 420 that's failing to start up.
It gets to the second screen, ie past the first that has the dell logo and options of f2 and f12.
On the second screen, it tells me that my RAID-0 setup is normal and that both hdds are working. Extensive diagnostics detected no problems and i have tried unplugging and replugging my two dvd drives and two hdds. Not too confident about pulling anything else out, never built my own machine before. It has successfully booted once since the error first appeared and I have no idea why. I assumed something had fixed the problem and it was gone, but it returned after one restart and I can't get it to start up once again.
I am absolutely at a loss for how to deal with this. Any help would be appreciated.
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I'm trying to resurrect an old Optiplex 5166. Last time I "checked" in on it was over a year ago at work, and it had worked fine. Since we had to move out of offices, I got 2 of these back home. I took two add'l Memory Chips from the other and placed them in the remaining slots (4 total). Didn't start. Just beeps. I have since tried, and retried almost every combination of the slots, with 1, 2, 3, etc, and even differing positions. Each time, no luck.
The beep code appears to be 1-3-1-1 (I had thought it was 1-3-2, but there is no such thing, ha).
Any ideas on why I can't seem to seat these correctly?
Thx for any advice.
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i have a dell demention 2300 w/winxp home sp2,has worked fine for years and automatic up date installed sp3 got up next day now computer wont come on.power up and windows load screen comes up then goes off comes up agin and goes off then blackscreen appears and says attempt to boot has failed contact dell.of course years out of warranty they are no help without paying 2.99 a min.o yeah now the monitor wont come on it powers up but only to a black screen now.i unplugged monitor and computer comes on and stays on but can,t tell what it is doing cause i cant see without monitor.
Check out this post and the suggestion I put in there. It's been something I've seen happen alot with SP3. Worth a try.
my dell desktop will not turn on, when I press the power button it does not turn on but it beeps and the standby light flashes on and off.
Nobody can possibly help you unless you post the exact PC model, the beep code you hear and the version of Windows.1 more replies
I was watching a movie on my Laptop, when all of a sudden the screen went all scrambled (Kind of like the static on a TV, except finer and with colors) and the screen went a purple color.
I figured it was something like a bsod, so I just held the power button down to turn it off, then tried to restart it
I pressed the power button like usual, and the light came on, but it start up or make any sounds at all, it just sat there for nearly 2 minutes then the lights went off...
Tried again a couple of times, but no change...
It's a Dell n5010 laptop, running Windows 7 64-bit home premium... About 2 years old.
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Hello,I have dell 7510, when I was working on it the screen freeze.I restart the laptop then it doesn't start.The first led light when I start then disappear after that the third led blinking orange (2 times) and (light 5 times)Led two on after three repetition of led three.I hope someone could help me
Thanks for writing to us.
When did the issue start. Have you made any hardware or software changes recently?
The error patterns points towards invalid memory .
Please do a power cycle first by removing the adapter and battery and hold down the power button for 10 sec, then put back the power sources and try to boot up.
If its still the same, remove the memory modules by going through the link below and then put back the modules one by one and observe for any promising changes.
let us know how it goes.
Hi, I have a Dell E510 that will not power up at all.
I have all periperhals unplugged. I have tried re-seating the memory and hard drivers, and DVD drive.
When I plug in the power cord in the back, the computer attempts to start up and then immediately shuts down. Depending on how long the power cord has been unplugged (say a day or more), the series of green lights can be seen on the front (no amber that I noticed), and then it immediately shuts down. After that, if I unplug and wait say 5 mins and then re-plug it in, the power starts for a second and then immediately shuts down. Note I am not touching the power button on the front at all - just plugging in the cord starts the computer.
I have tried replacing the power supply and I have the same exact result.
I just tried reseating the CPU, and still the same result.
Fans are all running.
My next attempt was going to be to replace the thermal paste. But is this even a possible cause given that the computer does not start up at all, other than for about 5 seconds?
Any suggestions would be much appreciated!
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Came home tonight and the computer was in sleep mode. pressed the start button, but the monitor only opened the Dell Logo page with a f2 or f12 option in the top right of the screen (neither option worked) and nothing else happened. Tried Control, Alt, Delete......turned it on and off several times.
My wife's Dell Inspiron PC was performing extremely slowly and the HD light was always on. Here is the steps I had taken to attempt to resolve the issue:
-Performed a clean boot
-Tried to restore to a restore point (it said there where no restore points)
-Chkdsk /r (took 72 hours to complete and found what seemed to be a lot of errors)
-Performed factory system restore. I received a message that said that the HD was not compatable with this feature and that I must have a HD with GB of storage. There where no numbers before the "GB" in the message, I would have expected the error message to be indicating that the HD had to be a specific size.
I was able to get the computer to enter into safe mode, however, if I tried to open a program such as cmd, or msconfig I just got the blue spinning wheel for eternity.
Now the computer won't boot at all. It gets to the point where I see a mouse pointer on the screen with the blue spinning wheel but after about 15 mins the HD light just blinks and it will not go any further.
My suspicion is hard drive failure, but I wanted to explore any additional options before purchasing a new HD. I have the Dell recovery disks if that is helpful.
Thank you in advance for any help you can provide!
Try booting a live CD/USB of any linux distro (Ubuntu, GParted) and running these commands (note, you can't run these while the file system is mounted).
If those come back clean, boot up Memtest.
my dell laptop does not turn on...the lights for the keyboard light up but thats about it.. warranty is over so i took it to someone and said that it might be a motherboard problem...after a couple of weeks i tried it again and it worked perfectly then the 2nd day same problem.. the power button lights up but the screen doesnt and the whole computer does not start.... any suggestions!!!
Did the laptop get a shock or fall down?
The better thing will be to send it to the manufacturer or the make for a check up or if yourself you may open an check if everything is well connected. If everything is well connected thus it may be a HDD or motherboard or switch problem.
Been having trouble installing updates. They usually fail on startup and it reverts the changes. Now it won't start up and it says installing updates and please wait but it's been 4 days now. Can't seem to start it in the safe mode either. Any thoughts? Thks.
What OS version?
have you run build-in diagnostics?
how good are your backups? ( if not good consider pulling the drive and backing up your data)
I'm getting a STOP : 0x00000024 (x0190203 x82wFA7248, xC0000102, X00000000) BSOD error after I boot a Dell Dimension 4550 running Windows XP Pro.
The error occurred the first time I started the PC and again when I tried booting in safe mode. The Windows XP startup splash screen does appear for a quick moment just prior prior to the BSOD. I tried setting the bios to boot from the CD-ROM where the Dell Windows XP Pro installation disk was. The Windows XP Professional Set Up menu offered three options, the first being to install the OS, the second was to try to repair using Recovery Console and the third to exit the system. I typed R for repair and the message "Examining disk 114440 MB disk 0 at id 0 on bus 0 on atapi..." displayed on the bottom of the screen and the system totally froze , I had to use the power button to shut down. I removed the diskette drive from the boot sequence in the bios, tried again but got the same results. I tried this procedure a few times and at one point hit enter to see how far I could get in the install process but got the same "examining disk" message.
Any idea what the problem might be? From what I've read it's a problem w/the NTFS, can that be fixed? This PC belongs to a friend who would like to get some files from it as possible, is there any way to remove that data from the PC? Thanks in advance for any info you can provide!
The information supplied is not sufficient. If you post the required information we can give the best help
Blue Screen of Death (BSOD) Posting Instructions
I have a Dell OptiPlex GLxa. Whenever I turn the power on I get a screen that I cannot get past that reads as follows:
Phoenix ROM BIOS PLUS Version 1.10 A06
Copyright 1985-1988 Phoenix Technologies Ltd.
Copyright 1990-98 Dell Computer Corporation
All Rights Reserved
ATI Rage Pro Vide BIOS
Copyright 1988-97, ATI Technologies Inc.
Dell System OptiPlex GXa 266MTbr EM+
Press <Ctrl><Alt><Enter> for System Setup
Primary hard disk drive 0 not found
PXE-M00: Initializing LANDesk Service Agent for 3C90X.
Type the password and ...
-- press <ENTER> to leave password security enabled.
-- press <CTRL><ENTER> to disable password security.
Click to expand...
I don't know the password nor does the person who gave it to me. And when you press Control & Enter like the last line says all that does is create another "Enter password:_" line. Inserting discs don't bypass it either. Does anyone know how to get past this screen?
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My Dell desktop computer beeps and the power light blinks but the monitor screen remains blank. Not even a flicker on the monitor. I have checked the connections. The computer was working a couple of weeks ago, and was left turned off. When I tried to power up tonight, nothing but beeps and blinks.
After I push the power button, the front panel light blinks steadily once per second, no pause. The computer beeps four (4) times, in sync with the blinking light, then pauses for two seconds -- no beep -- then it beeps four (4) more times, pauses, then four more beeps, etc, on and on. The monitor screen remains blank.
When I push the power button again, the machine quickly shuts down, the fan stops, the blinking and beeping stop. I DO NOT need to hold down the power button to shut down the computer.
Beep codes and Diagnostic lights http://support.dell.com/support/edocs/systems/op745/en/ug_en/trouble.htm#wp1120374
What color does the power button displays? Tried changing the CMOS battery?
i have this dell laptop that gave it to me and a dell model no. PP01L, input of 20V--3.5A, latitude C540/C640...and when i open it a screen appear that saying the set up was starting up..and other box appear that..it will need the windows explore home edition service pack 2 cd...and i got that cd when i put the cd and press ok nothing will happen what will be the source of it to solve this problem of my laptop and pls help me on this ASAP...thanks very much..God Speed on you....waithing for your help..
Your question is a tad unclear
I will try to make sense of it
Please reply if I have this incorrect
Dell laptop C540/C640
Windows Xp Home SP2 is in the middle of setting up
The Xp Home SP2 CD is not running
Firstly are you happy to do a clean install (ie does this laptop contain any user data)
If data backup is not required: (ie clean install)
Put the Xp Home SP2 CD in the drive
Restart the laptop
I believe it is F2 or DEL to get into system bios - press that
Confirm Startup is set for 1-CD and 2-HDD; 3 - doesn't matter
Save and exit
Press any key to start from CD should come up
Hello. I have a Dell Vostro with the windows 7 operating system and an Intel Core 2 duo processor. I've had it for 15 months and I've never had any problems other than occasional freeze ups. Now, I switched to Century Link (not sure if relevant) but around 6 pm (Mountain time) the internet slowed down substantially and froze my webpages and it seemed like my entire computer stopped responding. So I held down the power button. When I tried to reboot, I chose the safety one to see if any files were damaged or corrupted. Unfortunately instead of showing me something, I only see the Windows 7 blue screen with the leaves and bird. I left it alone for 20 minutes, nothing. So I shut it down and tried again. Same thing.
I've never had any problems and I'm horrible when it comes to computers. I'm using an old Dell and it's horribly slow and ancient. I would really appreciate any help or advice you can give me.
Can you boot up in safe mode?
How to boot into safe mode in Windows 7
Hi Folks. I need help with re-installing Windows XP Professional on my DEll 9150 (Pentium D, 3 GHZ, 3GB RAM) with 2 250GB SATA drives and factory Raid 1 configuration. I don't have the CTR-F11 functionality, since already tried to re-install and re-format the drives, so cannot go back to factory image.
Status of System:
1- Both drives pass tests alright. Have re-format them, no data to be lost!
2- Just re-move and re-install Raid 1 through the CTR-I menu.
3- Drives configured in Bios as Raid On right now, have tried all others without luck.
4- Have the Intel Matrix Manager floppy with the drives, have tried the F6 during installation, but when the system re-starts get all sorts of blue screens.
What should I do and it what order? Your help would be appreciated.
Suggest you visit Dell online support or email them for help, you should still be covered. probably best to tell them that crashed and problem re installing.
I have a dell inspiron 545 won't start. The power supply checks out ok. The motherboard light comes on when i turn it on and the fan starts for a few sec. then goes off and I get one peep. I was told the one peep means to reseat your memory. I took out my memory installed one at a time and still a peep. any one have any ideas?
I can't get a DELL pws 410 motherboard to start. The only thing that happens when I plug in the PSU is that the PSU fan moves for half a second and that the standby light on the motherboard comes on. No fans, no hard disk, nothing. There are no reactions when I use the power-on switch. No beep codes, nothing on the screen.
I have tried to remove everything, even replaced the CPU's with another matched pair; doesn't work.
I have tried to clear the bios; doesn't work.
I have tried to replace the graphics card with another one that works; doesn't work.
I have tried different memory, also from a working computer; doesn't work.
When disconnected from the mobo, the PSU works and provides the correct voltage to the pins in the non-standard 24-pin ATX-like connector.
When connected to the mobo, the PSU seems to switch off. My conclusion is that the mobo is dead and that I should have it replaced, but I just don't want to give it up yet!!
Any suggestions are VERY welcome !!!
maybe the m-board connection is bung (broke if you dont no what i mean by bung). Tried that PSU on another computer just to make sure?
I have a dell dimension C521 it will not start up even in safe mode it'll load to a point in safe and stop . I have tried F8 and every option on the list still nothing what can I do ? plz
I hate to just give you a link, but here is what I would do (see link below). I assume you have Windows 7. First off get your windows 7 disc, put it in the cd drive, and boot the computer to the cd. To do this you would press F12 (I think it is on Dell's, or whatever key it says for boot options) when it is first starting up on the first screen. Select CD drive.
Do this first (starting at method 2): http://www.sevenforums.com/tutorials...y-options.html
Follow the tutorial below.
Let me know if I can clarify anything, or if you have further questions.
I have a dell desktop computer and we cannot get it to turn on. We've tried different monitors in case that was the problem and that didn't work. It used to say that it was in power save mode and now it won't do anything. The computer itself will turn on for a minute then the screen goes black and the light on both the computer and the monitor go yellow. We can't get it to work!
I have a Dell GX260 that will do nothing. The power light is green when plugged in and the motherboard is amber. I installed a new power supply but that has changed nothing. I am wondering about the power switch (although it is green, not blinking) I have search dell and other internet sources to find instuctions to remove the front cover and replace the button but don't seem to find anything. Should I give up on this thing? No fans runs or anything. Just the 2 lights. I just can't figure out how to get to the switch. Hope someone can help. Thanks
It a 9 year old dell optiplex.Because of the age i would say that it sounds like the motherboard has had it.If you have replaced the power supply and that didnt work and the fans arent working id say give up and not put any more money into it.The motherboard alone could cost more to replace than the computer is worth.
I am working on a Dell Precision 360. A friend brought it to me after taking it to a computer "repair" place, because the man there told him it could not be fixed. When I first turned computer on i got "ABC" GREEN AND "D" AMBER which tol me that there was another issue with the computer. WHen i opened the CPU up, I noticed that the CMOS battery was missing. I installed a new CMOS battery, and I tried to restart it. Now when I restart i get "AB" AMBER "CD" GREEN. DELL says that this is a memory module issue. I thought maybe the RAM was bad, but when I put new ones in I get the same error lights. What can be going on here. Any help is appreciated.
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I am new to this site and joined because I have a technical problem with my 3 year old Dell Latitude 600. When I press the start button to start it, the little lights light for about 2-3 seconds and then shut off. Nothing even comes to the screen. Any ideas?
Sorry to be so long answering, ive been a bit busy, usual cause is faulty memory chips or ones that have just worked loose, if you have 2 chips try either in DImm1 socket and see if it works, failing that the board is going bad, do an Ebay search on the board and see what it costs to replace it.
I have a Dell Vostro 270 desktop which was left on overnight, now it won't come out of low power mode or start up. Purchased in July2013.
I could hold the front power switch in for a few seconds to power down but now the PC wont power up. I press the button (turns white) fan spins but then the power button on the front panel turns off automatically. The PC then just seems to repeat this without user intervention but gets no further.
I did pull the power cord out of the back so that the green light on the psu goes out and then re-inserted the cord several hours later and the PC started again.
However now it won't start again (not tried the power cord removal again yet) any ideas ? Google seems to bring up similar issues but no definitive answers.
Any ideas please ?
Have you tried removing all memories and power up the system?? Try with 1 memory at a time.
If the issue is still the same, then either the PSU and/or motherboard is faulty
Worked fine until today, 1/1/2016 -- Happy New Year, NOT!
Changed power cable, use a different outlet (other items like LAN router and network printer power just fine). Computer will still not start.
When I plug power into computer power light comes on bright then goes out (this seemed normal before). Then if I push the power button computer does not start.
I do appear to get a orange light sequence of 2-1 after trying to turn it on -- and that continues. May be some sort of POST signal?
I can return the computer (not my first choice) after our upcoming trip. But I'd prefer to get it up and running today. Have some work to do.
More info. I had four external USB3 drives attached, two powered and two are Seagate Wireless drives -- one of which is recharged via its USB port.
Unplugging only that second Seagate drive lets the machine start up. So the issue may be too much of a current drain on the USB board.
Once booted, the system seems to run fine with that Seagate Wireless drive attached, and it will Restart with it attached -- just not boot from a Shut Down condition.
Not sure I really understand this, but I can live with it.
If someone seems something more insidious in this behavior, please advise; purchased the XPS-8900 at COSTCO and still have about 55 days to return it if it is defective!
I have a Dell Dimension 5100, and whenever I press the power button, it won't turn on.
It all began when I was playing a game, and the screen froze and became distorted with blue streaks before it shut off. At first, I thought there was a problem with over heating, so I got some canned air and I cleaned out the fans, case, and components; especially the graphics card. I plug it all back in, and nothing happens when I press the power button. Even though the mobo has a green light on, showing that there is power flow, the power button is completely unresponsive.
I waited over night, and turned it on in the morning, but the moment the Dell splash screen came up, there were green streaks everywhere. I was almost certain it was the graphics card, so I took it out and used the onboard video, and the computer worked fine.
However, I'm a PC gamer and a Vista user at that, so it's incredibly hard to get around without a GPU and a piss-poor Pentium 4 CPU. So, thinking that the card was dead, I replaced it with an 8600GTS (not the best option since it's power hungry, but it was the only retail card available). Dell being Dell, they only have two molex connectors, so I disconnected them from the DVD drives to use as the 6-pin supplementary power source.
So now it has come down to replacing my power supply, but I've read so many different stories across the internet about whether Dell uses a proprietary PSU or not. Some say they still do, o... Read more
Generally with DELLS, use only DELL products.
You can buy third party PSUS, but ENSURE they are DELL compatible.
regarding RAM: http://www.techspot.com/vb/topic65114.html
About a week ago my Dell XPS 710 stopped working. A quick message came up and there wasn't enough time to read it. About half a second after this message came up my computer screen went black (not blank) with a single blinking __ line, like you would find in some consoles. This screen wouldn't react to any keyboard commands. Eventually I manually rebooted the computer. When I turn it on I can only press the F2 and F12 button on the loading screen before this comes up
Dell System Dell XPS710
BIOS version 1.4.1
Performing automatic IDE configuration...
Drive 0: Disk Drive
Drive 1: CD-ROM Device
Floppy Diskette seek failure
Strike the F1 key to continue, F2 to run the setup utility
It used to only say everything after Floppy diskette seek failure, everything before that is fairly new.
F1 and F2 don't do anything on this screen though. I've seen a thread similar to this one and I've done everything that was recommended on it but it didn't work. If someone could help me fix this problem it would be greatly appreciated.
Note- When I press F2 on the loading screen and go to Boot sequence it says
1. Onboard or USB floppy Drive (not present)
2. Onboard SATA Hard Drive
3. Onboard PATA Hard Drive (not present)
4. Onboard or USB CD-ROM Drive
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My L400 will only start when on mains power despite a fully charged battery. It will however start on battery for a few minutes after being on mains power but once left for twenty minutes or so it win't start on battery.
Have bought a new battery - problem persists
Running XP sp2 but same problem existed with 2000
Thom: it sounds like you may have a problem with charging the battery.
You say it won't start on battery after you let it set for about 20 minutes. Unplugged from Mains?
How do you know it is fully charged?
I've been having trouble for a little while now. But just when I started up, I got something that worried me a little more( refer to attachment). Lately, the Programs listed in the Start tab will not open. I have to open the Task Manager to start my files. Also, as of late, when I try to organize files, such as photos and such, they act funny and jerk around to other spots. This happens with both single and multiple files, and it also occurs within the Bookmarks tab( I use Firefox). Sometimes even my text will go out of order in the text box( it just occurred within the Topic Title box). I also have another dilemma. After I bootup and login, I always get a box that talks about a search interface in dynamiclinklibrary wlanapi.dlll. I'm almost positive it has to do with D-Link, my home networking, but I'm not sure what to do. it started after I installed Service Pack 3. I will get a screenshot on the next bootup, the popup mentioned above distracted me from getting it.And more, these are taken from a previous topic of mine that was closed because I thought I had a virus problem, I'm pretty sure it's gone now, so I'll post it.: Whenever I have a bunch of tabs open, or when one of the tabs is especially slow, my computer will shut right down and flash the blue screen. This happens all the time, and sometimes a couple times a day. Whenever I boot up afterwards, it says that my computer has recovered from a serious system error. That serious system error ha... Read more
<<I've been having trouble for a little while now.>>
<<And more, these are taken from a previous topic of mine that was closed because I thought I had a virus problem, I'm pretty sure it's gone now...>>
If you really believe that the malware problem is gone...why are you posting details about it now? OTOH...if you have malware issues, we need to move this from the XP forum to those who are qualified to deal with malware issues.
Have you tried a clean install of XP...to try to focus on the source of your system problems?
That would also pretty much eliminate the possibility of malware carryover.
System manufacturer and model, please?
I've looked around the internet for anyone who had a problem like this but
i havent found a single forum anywhere that helps so..
I run 64-bit windows vista and recently i downloaded Grand Chase to it.
The first day it worked just fine but today after experiencing some heavy lag
spikes,i restarted my computer and when i tried to open grandchase from the
desktop shortcut(Ran as administer)The desktop just froze.So i tried running it from
the start menu but it did the same,only when i tried to click anything in the start menu
after trying to run Grand Chase,it just gave me a "bing" sound.The only solution to unfreezing
the two is to log off and back onto my computer but Grand Chase still wont work.
I dont think it's the game itself but rather my computer,since i had this same issue before
with yahoo messenger but i cant remember what i did,if anything,to fix it but Yahoo messenger
works just fine now..System restore is out of the question,since the last checkpoint it's made was
sometime in 2011 which i used once before and was basically restored back to a horrible point where
i had alot of viruses and things ran extremely slow with no norton security or anything to help it..
Anybody have some ideas..?I'm able to reinstall the game via safe mode but when i go back to
normal mode it's the same story retold from point A.
You can try installing Game Booster and running Grand Chase via Game Booster, and see if that helps.
When i got home today didn't my computer work, my girlfriend has been the last one using it. So don't know how things were just before the shutdown or anything.
when i turn on the computer i get to the screen where "touch bios" is and where i can see the options like Bios settings, boot menu, xpress recovery.
but i cant press anything, and after about two seconds on that screen the PC shuts down again.
The keyword lights up so there is a responds on it, but just doesn't work to press anything before it shuts down.
I've got BSOD upto several times a day for a few months time.
believe that my computer is affected by some virus or something is delaying my computer. might be an combination of several things.
I got no external things hugged up to the stationeer computer right now.
it is a windows 7 x64 machine.
usually when i get issues i can access advanced boot up or bios, but can neither in this case..
I wonder if it might be a hardware issue.
If so what do you think it might be?
and how can i diagnose the problem when i can't do anything with the machine?
Would you please fill in,your systems specifications?9 more replies
Total nightmare. Started w/ monitor going into auto-save, screen would freeze or go black at any point, sometimes after Dell screen, after password entered or after surfing, but definitely pretty early on. Did hard shut-downs, even unplugged power cord, same result. Switching monitor cord from digital cord to analog cord seemed to work for one day. But problem resurfaced. I'm no troubleshooter, but buddy tried bunch of things, computer ran very slow. Eventually showed that Vista Service Pak 2 update was available. Installed update, computer ran great for 10 mins, so figured everything OK so shut it down. Next day, flickering lines immediately across all early screens. Eventually, ton of bizarre horizontal and vertical lines filled screen entirely, no semblance of a picture so did hard shutdown. Yesterday and today, turn on tower, total black on screen. "Self-test feature" color bars square floats around the screen nonstop after I reconnected analog cord, but no real image on the screen. Have no idea what to do! Please help!
Test the monitor on another PC or test another monitor on that PC. That will determine if you have a monitor or PC issue.
With that said, based on your description of the "lines", I'd suspect a faulty video card.
I recently formatted my harddrive and reloaded all of my software. I installed Win 98SE and upgraded to XP Home. I got all of my other essential software loaded up and the computer worked fine for at least 1 week.
The system locked up the other day after my kid loaded a game and I needed to turn if off. Now when I start it up, it stops at the Dell logo screen and stays there. I have tried to boot it from a floppy recovery disk and a cd recovery disk. Neither drive engages.
I have power and the monitor works.
well there isnt much you can do there, because it doesnt sound like you can give the computer any commands, so the only thing you may be able to do is to call dell and ask them whats wrong. and i recomend not installing the game again, whats the name of the game, aso we might be able to avoid it and have the same problem.
Dell Desktop Inspiration 560 Will not start up. I put in new DVD drive because other did not work anymore. Computer would freeze when it got to the desktop. I unplugged the computer, pulled battery out, and set the cmos pin to 2-3 to reset. Then I put the jumper back I thought I put it back to the 1-2 run position, got distracted and, put it into the 2-3 instead. I put back in the battery and plunged it in and got 5 beep code error. Realizing what I did I turned off the computer. Set it properly, and it would not start up. I checked the power supply and it showed faulty. I put a new psu in and they only thing I get is the fans on and no beep. What can I do if anything?
Thanks for writing to us.
What is the status of power light, is it solid amber or blinking amber, or solid white/blue?
You can try remove the memory modules and try with one at a time and observe for any promising changes.
Do you see Dell logo at startup?
Await your response.
My Dell Inspiron 4000 worked fine since 2003 with no troubles.
Suddenly It could not be started a few days ago. A CD is stuck inside the CD slot.
When press the power button, three indication lights (small green lights) flashes for a few seconds and go off.
the laptop was turned off regularly, the power connection is fine, battery is charged, no sound heard, no search on harddrive or CD drive, CD slot cannot be pushed open.
Anyone can tell me what to do to fix it and get the CD out?
1 - try starting the laptop from the mains but with the battery removed
2 - straighten out a paperclip and use this in the small hole on the front of the CD drive. Press gently and it should release the caddy which will pop out.
If the PC fails to start, it may be that the power management board has failed - not a repair for a novice (or Dell) so a local shop might be able to help.
Just updated to build 11082 of Windows 10. My wifi driver will not install properly.
Dell XPS 13 9350
From the event viewer: Dell Wireless 1820A 802.11ac : The version number is incorrect for this driver.
Reinstalling drivers doesn't help.
Any ideas what to do?
All right, so one day, my laptop was on, and I wanted to turn it off. I didn't feel like going to Start > Shut Down and waiting for everything to close, so I just held down the power button until it shut off. Just put that in here in case it's important.
Now, when I turn it on, it goes to the 'Windows has failed to start' screen. It gives me two options - 'Launch Startup Repair' and 'Start Windows Normally'.
If I try to launch Startup Repair, the screen turns black for a second and goes back to the 'Windows has failed to start' screen.
If I start Windows normally, it tries to boot and just ends up getting the 'Windows has failed to start' screen again.
If I try putting in a Windows 7 installation disk, the screen just flashes black and goes back to the 'Windows has failed to start' screen.
And if I press F8 as it starts, I get a screen that says 'Choose an operating system or tool.' I can only pick Windows 7, or Windows Memory Diagnostic. The diagnostic tool does a scan, but nothing comes up after it.
The screen also says 'To specify an advanced option for this choice, press F8.' However, that does nothing.
So, any ideas on how to fix this?
I've managed to get to the screen where I can choose to boot in Safe Mode or the last known good configuration. Problem is, when I try to boot in safe mode, I get a blue screen and then it restarts. Last known good configuration doesn't work, either.
But I can also get into the BIOS now, so maybe I can use that ... Read more
Start with these free, bootable diagnostics:
Please start by running these bootable hardware diagnostics:
http://www.carrona.org/memdiag.html (read the details at the link)
http://www.carrona.org/hddiag.html (read the details at the link)
Hello I have a dell 2305 all in one computer and it won't get passed the dell logo i tired F2,F12. Taking out all the wire holding the power for 15 seconds, the install cd didnt work. I opened it up took out the 2 ram sticks and it beeps. Tried 1 ram stick at a time still didnt work. Please help
please stick with your original posthttp://forums.techguy.org/all-other-software/1104020-dell-wont-get-passed-its.html
Hello I have a dell 2305 all in one computer and it won't get passed the dell logo i tired F2,F12. Taking out all the wire holding the power for 15 seconds, the install cd didnt work. I opened it up took out the 2 ram sticks and it beeps. Tried 1 ram stick at a time still didnt work. Please help
have had a new dell computer since late dec. '07. worked fine(although i do not care for vista)until sunday morning. when i powered up the computer it went to a screen that said "windows recovory system" and gave me 4 options to start up. in safe mode, safe mode with networking and with command prompt. or to start it up normally. none of those worked. once past that screen, the screen just stayed dark with the white cursor showing in the middle. tried to fix by going in through the advanced boot options, repairs computer selection. tried to do a start up repair from there and that did not work. so, before i do a factory restore, has anyone heard of this problem happening? and if so, any solution idea's other than a factory restore? thanks All
Hey guys! I'm having trouble starting my Dell XPS One 2720.
When I press the power on button, blinks in white as usual but turns off immediately. It sounds like something is trying to start inside, but nothing, turns off immediately.
Could it be a possible hard drive fail?, sounds like it's trying to boot from it, but fails,
Just a thought,
All the best,
jn safe mode-auto detect comes on and states hit any key or move the mouse--then repeats the message, this happened 3 weeks ago but a visitor fixed it---how?
It would help if you'd post the exact error message. It sounds like the monitor isn't receiving a signal from the video card. Which "Dell 410" do you have - Latitude 410 laptop or XPS 410 desktop?5 more replies
Whenever I start my computer, a Dell window opens up (uncommanded). I have looked through msconfig and turned off everything that I don't think I need in the startup section but it still happens. I'm not sure where the command to open that window is coming from. Any ideas?
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I have a newer dell studio 1537 and lately it has been blue screening. It showed an irq not less or equal 0xa error and would restart. It would then go to its startup repair utility and restore itself back in time some distance. Then it would start and want to get updates and bring itself back to current. Then it would run for a while (maybe a day or so) and go through this all over again. When windows started,I ran Malwarebytes and it found the display properties set to not be changed, otherwise it found no malware or virus's.
I then downloaded and ran the windows debugging tools to analyze the dump file and it said that the problem was probably caused by the ntoskrnl.exe.
How do I repair this? Ntoskrnl seems to be a major windows file. If I reinstall,I feel that this will come back again.
Any help would be appreciated.
ntoskrnl.exe is a critical process in the boot-up cycle of your computer although should never appear in WinTasks whilst under normal circumstances Note: ntoskrnl.exe can be altered by the w32.bolzano and variants. If this process appears in WinTasks, please update your virus definitions immediately and do a virus scan.
Also, Download CCleaner from my sig, do a registry scan.
Hi, my 2 month old pc wont go past the Dell logo screen when you switch it on and none of the F keys work. I have looked at the troubleshooting on the website and it seems I may need to download a BIOS update but how can I run that update on my Dell pc? Does anyone have any other solutions to my problem, I will give Dell tech support a ring on Monday but just wondered if there was anything else I could try in the meatime? Many thanks
Hello. You can try to release the static. In order to do that you just have to power off the computer and then remove the adapter and the battery.
Then push and hold the power button for more than 10 seconds and then power on the computer on just the adapter.
Try this and if it didnot work then please let me know.
I have a family member's Dell e1505 that is over 2 yrs old (purchased 8/06) and out of warranty. No problems with it up until now. They went to turn it on yesterday and couldn't get anything.
Source of power doesn't matter (battery, wall, or both). I hit the power button, power light comes on for 3-4 seconds and then goes off. Nothing else happens. There are not sounds whatsoever coming from the laptop.
I removed the hard drive, and memory just to see if it would change anything and it didn't. I only was able to run across one thread online where someone had the exact same problem. Wasn't much help though as they didn't offer any advice on finding the problem.
I'm suspecting the worse...dead mobo. Any ideas? Anyway to test this? I'm fully capable of working on the laptop, but don't really know what to do. I can't get to a boot menu or anything so I'm lost.
Any help would be appreciated
PS. Haven't had a lot of luck with computers lately it seems like. First my power supply in my desktop went out a couple weeks ago. Last week, my hard drive in MY e1505 finally went out (after months of clicking), and now this problem. This one is by far the worst...I'm hoping it's not the mobo.
Change the adapter before diagnosing motherboard.
Well as I stated in the topic, my Dell will not start up, I'll give a little background.
The computer was bought as my main PC and a short while (7 to 10 months) later I bought a laptop and hooked up a network using the Dell as my base station but used the laptop 99.99% of the time. One day I went to start up the Dell and it blue screened me and then after that I formatted the drive and re-installed Windows XP home. It backed it up and started up once but now when it starts up it gives me an (error) saying I think something about the PXE and a cable not plugged in.
But here is where it goes bad......now I can't get passed that even to re-install windows or format my drive and evertime I go into set up and set how it's supposed to start it does nothing still. I've tried everything from removing the CMOS jumpers and then putting them back etc....... I got it to back up one time (not sure how I got to that screen) but I got to a screen where I could go into safe mode. Now it doesn't even recognize my hard drive and when it first starts and says "IDE configuration" it doesn't seem to set it, it just goes to that error again and gives me 2 options to choose from, either F-1 or F-2 to set up, F-1 brings me to this same screen and F-2 brings me to the set up screen?!?
I cannot hit the F-8 or 10 key when starting windows as it gives me a keyboard error and shuts my keyboard down so I have no idea what to do?!?... Read more
What I believe the problem may be it the computer is attempting to boot from a network server. In you BIOS (F2 at boot) you will have PXE in the boot order. You need to remove it from the boot menu. PXE in a feature embedded on a chip on the NIC. It allows your computer to boot from a remote computer/workstation/server. This feature real has not application outside of a corporate setting.If you press Exc at boot you may see the PXE process shortly after the computer is turned on.PXE wiki4 more replies
I've had this start-up problem with my dell inspiron 1545 for quite some time now. I've tried every step provided in the dell tech support forums and nothing has worked due to the fact that a) my computer won't show the Advanced Boot Options or b) my laptop won't recognize the re-installation drive in the DVD drive. I've also done a memory diagnostic test just to see if my laptop would restart the system as it promised during the test, but the test freezes its process at 99% complete.
Immediate help or advice would be very much appreciated!
Try and see if your computer is able to at least boot into safe mode. Turn on your computer and then keep on tappnig the "F8" key to bring up the safe mode menu. Once the safe mode menu comes up, choose "safe mode w/ networking". Hope everything works out well for you.
I have a Dell Dimension 4600 that seems to "act" dead at times, then start up later with no problems whatsoever. Yesterday, I shut it down before I left for school, and when I came home and tried to start it up, it didn't. As of today, it still won't start.
The light on the motherboard is a solid green. I am suspecting it is the PSU that is the culprit , or it may be something else.
It sure sounds like psu to me.
Hello experts! I posted a week ago about switching out the system board on the 4100 due to a busted usb port. I didn't get any replys on the post,not sure why.The original was a 866 mhz p3 and the replacement was a 1.13. Well I decided to just go for it and all seemed to go well. I swapped out the memory,HD,Display and keyboard.The pc started and after finding several new components it ran! I started and shut it down several times and it worked ok,locking up once on a software install.When I shut it down and got back to it after letting it sit for 8 hours or so it wont start. Upon starting now the power lights flash and there is a short flash at the bottom of the display and then you hear a slight buzz sound coming from the area of the left rear corner of the case at the bottom of the display.It made the same sound when shutting down the pc by just using the power button and not doing it the proper way.I'm at a loss here now.It ran perfect when it started originally.I did manage to get it started a couple times after this happened by once,removing the cd drive? Thinking a connector wasn't seated properly I pulled and reseated the HD,display connector and memory. Any ideas? Suggestions. Anyone have this problem before?
It sounds like the screen convertor has failed, or the board has failed, I suggest putting the old board back in this way if it works OK you know the board is faulty...
I got an older laptop from my aunt. I finally found a working AC adapter for it and plugged the laptop in and wait a few minutes, then I tried to turn it on, it caused a light in the shape of a battery to turn on. Pressing the button on the battery reveals that all 5 lights come on, so I assume the battery is charged. What happened?
Is the laptop working? You do not describe a problem.
This morning I turned on my computer and it is making a loud noise but it will not start. The diagnostic lights on the front say 1 3 4. This happened a couple of times before, and I would shut it off, wait a few minutes and turn it back on and everything would work fine. However, this time it did not start at all. I am thinking it might be the processor, but I am not sure? If it is, how would I know what kind of processor it needs? Dell will not tell me unless they troubleshoot and determine what the problem is and then they would send their technician out to fix it (too costly). Help!!
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My Dell Inspirion 1545 won't start up at all !
The charger broke a while ago, so now i brought a new one. I plugged it in, the white light came on i tried to start it but nothing. so i left it to charge !
Now i come home tried to turn it on and nothing.
I removed the power and the battery held down the on button for 60secs replaced it all and tried again still nothing.
I have then took the RAM and HDD out, tried again and nothing, replaced them all one by one and again nothing !
ITs annoying cos the laptop is full of photos of my son which i need to keep, and ofcourse i wanna use the laptop !
Any idea guys ?
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Right, so I have a dell Inspiron laptop it was fine and then I turned it off for the night and when I went to turn it on the next day it froze on the starting windows screen and has done this every time I have started it up. Nothing has fixed it, I have tried every but a reinstallation desk or similar and taking it to a professional. Please help thanks
Press F8 BEFORE windows starts to load. See if it will run in Safe Mode.
Startup Repair is another option. I think Dell includes this in the recovery panel, accessed by F8 at Power One.
Dell 280 will not open in auto load in windows 7 after checking auto load setting etc. Could it be the drive ??
It's working thanks to the posting by JAFFACAKE43 under general discussion. O have no idea what MS FIX did to correct the problem but it worked.
Thanks to JAFFACAKE43 !!!
I have a Dell Inspiron 6000, nerver had any problems until April 1st. I turned on my laptop and all it did was start, shows the Dell logo, the blue line on the bottom, then goes to a black screen with a flashing curser on the top left of the screen. I have trid to go into safe mode tapping the f8 key with no luck. The hard drive light flashes a few times before it goes to the black screen.
System is XP with SP3
Can you view your hard drive in the BIOS ?
Can you boot from a bootable CD such as XP or similar ?
I have researched extensively to see if I can find an answer to my problem but have had no luck. My Dell Latitude 13 has suddenly stopped working. I turned it on and Windows seemed to start but it hangs right before the login screen. All I got was a black screen with the arrow cursor in the middle and the laptop did nothing after that. The HDD light was on solid. I restarted several times but I get the same thing. I assumed the hard drive was bad so I replaced it and installed Windows 7 Professional and the installation went fine. After it finished the PC restarted and I get the "Setup is preparing Windows for first use" and it freezes just like it did before with the HDD light on solid. I have changed the BIOS settings back to default. No luck. I performed Dell diagnostics and no problems were found. Does anybody have any ideas what the problem might be?
Thanks in advance.
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A acquired a used three year old Dell Optiplex 980 from a friend who switched to newer equipment this year.
I took it home...connected the system, pressed the start button on the tower and the "on" button on my flat screen monitor. The keyboard, monitor, and mouse lights are on.
Very soon the colorful swirling Windows icon is slowly spinning center screen with the typical message that reads "WINDOWS IS STARTING UP".
The four swirling icon colors come together and stop center screen......pause for a moment.......I then notice an almost un-noticable single "blip" of the icon.....Then the icon and "Windows is starting up" text suddenly disappear........and nothing............but a blank screen.
The screen acts like it is booting up Windows....tells me that Windows is starting.....a single faint blip and it's gone.....and a blank screen.
The Optiplex 980 is a 2 quad core, 2.33 ghz, 1600 GB hard drive, 4 GB of Ram and has Windows 7 on the system.
I don't know if this makes any difference or not, but one thing I noticed different between this newer Dell 980 system and my old was in the way the tower connected to my flat screen monitor.
The Dell 980 has a DVI-Input that does not look exactly like the DVI-input on my old tower. My old DVI connector had an 18 pin connector that consisted of two seperate groups of 9 pins stacked three wide three high and with a flat horizontal pin off to the side. There was also a matching connector on the undersi... Read more
I'd do a repair. You can boot from a Windows 7 install disc or a repair disc to do the repair. If you don't have either, you can go to another Windows 7 computer having 32 or 64 bit matching yours and make one. To do that click Start -> Control Panel -> Backup and Restore -> Create system repair disc. Insert a CD-R and it'll make it. Then boot from it on your computer and do the repair.
I recently re-installed WinXP, and then proceeded to download the drivers I needed from Dell.com.
I restarted after installing one driver, and now the computer will not go past the power-on stage. I hit the power button, the capslock/numlock/scrolllock lights flash, then it just sits there with fans spinning doing nothing. The display doesn't even turn on.
It doesn't seem to respond to pressed keys (ie F2, F8 or delete).
I would try to reset the system by removing all power, including the battery, for an hour.
It really sounds like more of a hardware than a software problem if you are not getting any display or keyboard functionality from the git-go.
I would contact Dell support regardless of whether the system is under warranty for their input.
I have a dell inspiron 4000 running windows xp pro with service pack 2.
When I press the start button it runs the bios meter which goes to full. The screen then goes black. There is a whirring sound as it trys to read the cd rom which is empty then it sparks back up to the bios page. The meter runs its course then the screen goes black and the whole process starts again. I've tried starting in safe mode (via f8) but the same thing happens. Any ideas would be appreciated. Thanks.