Tech Problem Aggregator

Update installed=STILL wants to download!

Q: Update installed=STILL wants to download!

For the past 2 days, I get an Automatic Update notice for Microsoft XML Core Services 4.0 service pack 2. I click on 'Download' and the icon goes away and nothing happens.
Today it happened again and this time it downloaded and installed. Then 10 minutes later I get an Update notice for the same thing! I unchecked it and closed it. But the icon stays in my system tray.
What's causing this? It has happened in the past.

A: Update installed=STILL wants to download!

7 more replies
Answer Match 59.64%

After repeated problems with the update failing I did a clean install and installed kb3200970 manually from the windows catalogue and it shows as an installed update. Windows automatic updates wants to download and install it again. Is this really necessary? Any way to make it stop???

More replies
Answer Match 52.92%

So my HDD was crapping out, so I used my second HDD as my primary. Now when i try to do windows update. It gets stuck at 0, and it goes back into the installation window. It even says "Items successfully installed" yet after like 10seconds of downloading. I do not understand what's happening. I hooked up my modem right to the comp so it wouldn't go through the router it i managed to install 5 things but after that it keeps doing it again.

A:Clean installed windows 7, windows update won't download

I think the windows files itself are being weird, i tried to download Skype and it said "cannot install because windows management something" is not turned on. I have never had that problem before. It's so strange.

2 more replies
Answer Match 47.04%


Firstly thanks for your help.

I have a problem with windows update kb3045999. It has caused a lot of problems on my system, with programs not loaded after booting (eg notepad, IE etc return error code The application was unable to start (0xc0000018). I understand that this is a known error and many have posted about it online. I can reboot my computer a number of times and eventually the programmes will work as normal, however that is a bit of a pain.

From reading online it appears the way to fix the problem is to uninstall the update. I thought I had done that but the error kept happening. I then had the idea of reinstalling the update and uninstalling again in-case it did not uninstall correctly, however when I try to install the update it advises me that it is already installed and when I try to uninstall it using the wusa /uninstall command I am advised that the update is not installed.

Any ideas on what to do?



A:Windows update KB 3045999 installed but not installed

From your CheckSUR log...

Checking Component Store
(f) CSI Missing Deployment Key 0x00000000 a6562cfa922..6d6096de0b7_31bf3856ad364e35_6.1.7601.18846_16108e677bb01de8 HKLM\Components\CanonicalData\Deployments
(f) CSI Missing Deployment Key 0x00000000 170aef91da5..bcd5a4992f7_31bf3856ad364e35_6.1.7601.18846_07b81509db0ef196 HKLM\Components\CanonicalData\Deployments
(f) CSI Missing Deployment Key 0x00000000 08820e22142..fc0a4cf716f_31bf3856ad364e35_6.1.7601.18846_21db2236a64375c9 HKLM\Components\CanonicalData\Deployments
(f) CSI Missing Deployment Key 0x00000000 b6953ce718e..9aa86774558_31bf3856ad364e35_6.1.7601.18846_b7417b0549aa5f1d HKLM\Components\CanonicalData\Deployments

Seconds executed: 3601
Found 4 errors
CSI Missing Deployment Key Total count: 4
I need to have a look at your COMPONENTS registry hive

Please copy the C:\Windows\System32\config\COMPONENTS file (no extension) to your desktop and then compress it - upload the compressed file to your favoured fileshare site (preferably Dropbox or OneDrive) and post a link.

9 more replies
Answer Match 45.36%

So I have been trying to work through my Windows Update issues, turns out it was majorly broken. I think I have it mostly working now. My issue I am having is down to one specific update that I downloaded a separate installer for. It failed partway through installation and now I am completely stuck.

I am trying to get KB3033929 installed, it is required for me to install Oculus software. Oculus installer says I do not have the hotfix and will not install. Running the Microsoft WUSA installer says KB3033929 is already installed and cannot be installed. Running the command-line 'wusa /uninstall "package_path"' says that the update is not installed so it can't be uninstalled. Running the command-line 'wusa /install "package_path"' says that the update *is* installed already.

So it is clearly stuck in some indeterminate state where it is simultaneously installed and not installed and I am going to have to do some manual cleaning I assume. I am comfortable manually editing whatever I have to do, I just don't know where or how to fix this. I haven't been able to find anything with this specific problem. Anyone have any ideas how to proceed short of an industrial sized shredder?

More replies
Answer Match 45.36%

when i turn my laptop on, it tries to configure the update but only gets to 85% and then shuts itself down for some reason.

i've tried the repair your computer and several different restore points but get a message saying the restore failed everytime.

i've also tried safe mode, safe mode with command prompt, and last known good configuration, but none has worked.

please help me!

More replies
Answer Match 45.36%

I HAVE DOWNLOaded the bios update from hp support, my laptop model is pavalion g6 2101tu.when it restart again than its keyboard is not working and it ask the passcode which is shown on my screen with enter key,bt withot keyboard i cant enter this key please hepl me and tell me the soltion

More replies
Answer Match 44.94%


I am running on a machine running Windows 7 Home Premium x64. Other Windows Updates are working fine, but for some reason, the Windows Update for IE9 keeps appearing (and failing) even though IE9 is already installed. The update for IE10 (as well as the manual installer) also fail.

The "Windows Internet Explorer 9 for Windows 7 for x64-based systems" fails with error code 9C48.
The "Internet Explorer 10 for Windows 7 for x64-based systems" fails with error code 9C59.

I've attached the CBS folder with the CBS and CheckSUR files (I had to remove some of the older "persist" files to fit it under the attachment limit).

Appreciate any help!


A:IE9 Update Won't Disappear Though Already Installed, IE10 Update Fails

The operative errors are in the CheckSUR results...

Unavailable repair files:

I've uploaded afile - - to my SkyDrive at Noel's SkyDrive

Please downloadand save it.

Right-click onthe downloaded file, and select Extract all…

Extract to thedefault location - which will create a new folder j99aain the same place.

Open this folder- there should be one folder inside it (Packages)

Copy the content of the Packages folder to thefolder

Nowrun the CheckSUR tool again (it may take a while)

Postthe new CheckSUR.log file, and the CheckSUR.persist.log file.

Then run another SFC/SCANNOW, and post the new CBS.log file

Then do a manual Check for Updates - what happens/shows now?

5 more replies
Answer Match 44.94%

I successfully manually installed update KB2810009 (Belarc Advisor reports no missing updates), I did so because Windows Update reported a failed install. Probelm is that now Windows Update will report this update as missing each time I check for updates. If I let Windows install it, it will fail to install keeping the issue forever. Any fix? Thanks.

A:Windows Update reports installed Update as not present

Pleasefollow the WindowsUpdate Posting Instructions and post the requested data

2 more replies
Answer Match 44.52%

So, I don't really know any details of what malware I may have on my computer other than its symptoms and the likelihood that it came through utorrent (which has since been taken off the computer). Basically, the problem began manifesting itself with the BSOD in Windows Vista Home Premium 32-bit. I think I have taken care of that problem. The remaining symptoms of the malware are that windows and windows defender cannot update itself. Also, I cannot download any type of anti-virus update software or even the programs themselves. The updates just say they were unsuccessful. When I attempt to do a manual install/update of anti-virus or windows updates I get a "cannot connect to webpage". Sometimes, I will be redirected from an anti-virus download site to a random unaffiliated site. When I attempt to run a free online virus scan, the update will not work and therefore there is no ability to scan.

Thanks for whatever help you can offer. Eric

Here is my DDS.txt
DDS (Version 1.1.0) - NTFSx86
Run by LeBlanc at 22:14:03.31 on Thu 01/01/2009
Internet Explorer: 7.0.6001.18000 BrowserJavaVersion: 1.6.0_11
Microsoft? Windows Vista? Home Premium 6.0.6001.1.1252.1.1033.18.3070.1904 [GMT -5:00]

============== Running Processes ===============

C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\System32\svchost.exe -k secsvcs
C:\Windows\Syste... Read more

More replies
Answer Match 44.52%

Is there a reason why i cant download this update.

A:cant download update for Security Update for Windows Vista (KB978601)?

check the update history and tell which update it is :)

9 more replies
Answer Match 44.1%

A few days ago I updated my system to Win Anniv 1607 using an ISO disc. Today I have the same? update showing up in my Update Status. It is KB3176929. I selected defer updates for now, but why does this show up? I don't want to do this again because I had to do a clean boot to get it to work before and it screwed up some of my files. I saw some update fixes online, but I don't want to roll this back or affect my current system.

More replies
Answer Match 44.1%

You all were a tremendous help to me in getting rid of a particularly nasty piece of spyware a few years ago. I hope you'll be able to help me again.

I've searched the forums to see if my problem has already been addressed, but I've been unable to find anything. I hope I'm posting this in the right place.

I run WinXP Home SP2. I keep Windows Update set to notify me when updates are available, but not to install them.

Well, the other night, my firewall sprang to life and told me Windows Update was trying to access the Internet. I denied it permission.

The next thing I knew, a box popped up that said SP3 had been downloaded and that a reboot was necessary to complete installation. It asked if I wanted to reboot then or later. I clicked later, because I'm definitely not interested in SP3. I've heard too many bad things about it.

When I checked my Windows Update setting, I found that it had been changed to download updates automatically. I hadn't touched it, and I'm the only one who uses this computer.

I then went scrambling around looking for help. I found a Microsoft Knowledge Base article that said to disable reboot via the registry: HKEY_LOCAL_MACHINE-->Software-->Microsoft-->Windows-->CurrentVersion-->WindowsUpdate-->AutoUpdate, delete Reboot key. (It might have been the AutoReboot key -- I don't exactly remember -- if was after 3am when all of this started and I was very tired.) Anyway, that's what I did.... Read more

A:Getting rid of a WinXP SP3 download before it's installed

When SP3 first came out in May there was a problem related to computers that had certain AMD processors. They have resolved this issue and I haven't seen any problems related to this quirk since then. I have a AMD CPU and SP3, and I haven't had any problems with it at all. I would go ahead and let it install, there are some advantages to the SP3 that make it worth while.

12 more replies
Answer Match 44.1%

WXP Professional
I recently had my hard drive replaced under warrantly and the dealer re-installed WXP Professional along with my printer and scanner drivers. I have been attempting to download AdAware SE Personal and SpyBot Search and destroy however, I have been unsuccessful in that the download cuts short and doesn't download the entire file.

SpyBot, was an 18.8 MB file and when the download started the window indicated it would take about 1 1/2 hours on my dial up connection. It downloaded in 7 minutes and the file was only about 328 KB. The same occurred with AdAware SE Personal.


Is there something in Windows settings that needs to be checked/unchecked so an entire file will download?

Can I use another computer and download the fie, copy it to a thumb/flash drive and then transfer the file to a folder on the computer that won't download and then execute the file? Thanks for your replies.

A:WXP Re-installed - Can't Download from Internet

To save yourself a LOT of aggravation, go ahead and take your own excellent advice; DL those files on another computer, then use a USB flash drive to move copies to the computer that is having problems staying connected to the 'net.

You solved your own problem with no help from us...

Good luck; let us know if things don't go as planned...

2 more replies
Answer Match 44.1%

I installed a PDF metadata editor from the formerly respectable site (CNET).
Turns out they joined the DARK side:

Despite me DECLINING all dodgy offers by the installer, it STILL installed a bunch of unwanted junk on my machine.
I've now spent an hour on and off trying to get rid of this junk. Just as I thought I was more or less done, I get an "Alert" frrom the "Microsoft Advanced System Protector" (yeah, right...)

I have of course checked in Add/Remove programs and uninstalled what I could find (although the uninstall hung).
I used HijackThis and deleted all the changes this junkware used. I am trying to restore homepages for my browsers.
I don't use antivirus, and I doubt it would have reacted to this junk which probably passes for real software.

Does anyone know precisely WHAT unwanted junk installs and how to clear out every last bit of it?

A:Spamware installed by What to do?

The software Revo Uninstaller had a good idea what had been installed and didn't hang when i tried to uninstall.

20 more replies
Answer Match 44.1%

I am downloading the update manually. Have others had the same issue with windows update not showing the update?

I'm not sure my WU is working because of this.

A:Windows Update does not download and install the anniversary update.

Originally Posted by Alicia J

I am downloading the update manually. Have others had the same issue with windows update not showing the update?

I'm not sure my WU is working because of this.

Have you tried this -

Recommended today by another forum member - may just work

more replies
Answer Match 43.68%

When i download something like the desktop icon for it will download and install, and run fine. Then when i boot up my asus smart tab a second time, there is no record of the download and i have to go through the whole download and install process all over again.

More replies
Answer Match 43.68%

I'm going to help someone install SP2 on their computer in a day or two. He says SP2 downloaded to his computer, he started the install but stopped it almost immediately to backup his files. It didn't install anything. He said he clicked Cancel or Exit to stop it and saw no prompt to save it anywhere, it just stopped and went away.

Where do we look to find the SP2 download? What is it called, and will I know what icon to click on to activate the install process?

A:Where is the SP2 download saved, when it's downloaded but not installed?

16 more replies
Answer Match 43.68%

Title^ wmp = windows media player
please help

A:New hard drive, wmp not installed, where do i Download?

Get Windows Media Player - Microsoft Windows
You might, depending upon your Windows OS, get a slightly different Microsoft web site, however, the above is probably it.

If the above does not work for you, there may be a backdoor:
Download Media Feature Pack for Windows 7 N with Service Pack 1 and Windows 7 KN with Service Pack 1 (KB968211) from Official Microsoft Download Center
Windows 7 x86 & x64 versions available

If none of the above works for you, please let us know, there are many others who can help!

4 more replies
Answer Match 43.26%

It would help if I could find the download, but I can't. I guess I rushed to get it installed and didn't see the "save for later" options. I know it's still on the hard drive someplace.


A:Can I burn already installed Windows 8 download to disk?

There should be an ESD folder somewhere containing the ISO file. If you can't find it, you can always re-run the Windows 8 Upgrade Assistant using the key you bought and download it again.

7 more replies
Answer Match 43.26%

I just did a FRESH install of WIN7 on a new partition on my hard drive which has 2 other partitions with separate systems. I am having difficulties getting the WINDOWS UPDATE to work correctly to bring this FRESH install current. Attached is my CBS log that is compressed.

I already downloaded the "SYSTEM UPDATE READINESS" tool: Windows6.1-KB947821-v34-x86. It is currently running & searching for updates which I doubt will find any if nothing has been downloaded. I have also downloaded : "MS Fix It" in aggressive mode. I have not tried this yet. I am waiting for the READINESS tool to complete its job.

Is there anything in my CBS log that indicates problems? What else should I try?

Appreciate any assistance

A:WINDOWS UPDATE does not download update files

Quote: Originally Posted by betaupsilon

I just did a FRESH install of WIN7 on a new partition on my hard drive which has 2 other partitions with separate systems. I am having difficulties getting the WINDOWS UPDATE to work correctly to bring this FRESH install current. Attached is my CBS log that is compressed.

I already downloaded the "SYSTEM UPDATE READINESS" tool: Windows6.1-KB947821-v34-x86. It is currently running & searching for updates which I doubt will find any if nothing has been downloaded. I have also downloaded :_______________. I have not tried this yet. I am waiting for the READINESS tool to complete its job.

Is there anything in my CBS log that indicates problems? What else should I try?

Appreciate any assistance

I don't see the log attached, can you try re-attaching it?

9 more replies
Answer Match 42.84%

Hi. Not sure this is the right forum...if not I apologize. I have a new (2-weeks) HP computer with Windows 8.1 installed. I have tried to install two programs via CD, both successfully. However, when the new programs check for updates (both say there is one available), I get a message that the update was not successful, as I am not the administrator.
This is baffling, as I am the only user, and when I check, Windows shows me logged in as Administrator. (There are no other user accounts active at all).
I asked for user help for one of the programs thru their website, and they had me doing all kinds of different things: Clean Boot, "manually" download and install their update, etc., but nothing works. They, too, are baffled. Now they want me to create a separate "user account," and try that. But a "user" is not "administrator," and if it doesn't recognize me as administrator, it sure won't recognize an administrator in a user account.
I thought all this was the program/website fault, but when the same thing happened when I installed the second program, it got me to worrying that maybe there's something "off" in Windows 8.1.
Any help anyone can give me would be appreciated.
PS....I hesitate to post the names of the companies involved, or the software I'm installing, but I will if you all think it is OK. Both are fairly well-known companies; not fly-by-nights.

A:Unable to download updates to newly installed programs.

Try right clicking the program and click "Run as Administrator" then try your update.

15 more replies
Answer Match 42.84%

Well, as the title really.

After a new build (my first build), I'm getting a whole host of problems. Ran okay for a few days & this is just one problem of many.

I have the action centre enabled in my task bar & it just popped up to tell me that I need to install my video card driver. Not sure what the problem is, my gpu is showing up on Speccy & mypcdrivers so not sure if it just needs ignoring or whether it's *another* issue with this build

Firstly, I'm not overly technical minded, I know a bit & I learn fast but I'm still starting out, so any help is appreciated

I have a feeling that you will see a lot more of me on these forums


A:Action Centre advising Driver download but it's already installed

Have you installed all drivers from the Asus P8Z68-V LX Driver DVD?
and updated from the Asus website?

6 more replies
Answer Match 42%

I downloaded movie maker from the web like an idiot and saw three things coming in at the end that looked like viruses I tried to block them with my firewall
but when the program was installed I got a notice to restart to shut off user account control.  I went and turned it back on but when I looked up one of the files I saw one of the listings said zero access virus.   Evidently something shut that off.  Thank you for your help

A:I installed windows movie maker from a nasty download area think I'm infected

""I saw one of the listings said zero access...."" Your PC is infected to a degree that will require help from an elevated area of the Bleeping Computer forum.Please follow the instructions in ==>This Guide<== starting at Step #6.If you cannot complete a step, skip it and continue.Once the proper logs are created, then make a NEW TOPIC and post in ==>Malware Removal Area<====Please include a description of your computer issues, what you have done to resolve them, and a link to this topic. If you can produce at least some of the logs, then please create the new topic and explain what happens when you try to create the log(s) that you couldn't get. If you cannot produce any of the logs, then still post the topic and explain that you followed the Prep. Guide, were unable to create the logs, and describe what happens when you try to create the logs.NOTE : Please Copy / Paste all logs requested, and do not use Attach unless specifically asked -Good luck and be very patient, as the area can get very busy. If HelpBot replies to your topic, PLEASE follow Its Step One so it will report your topic to the team members. Regards,

1 more replies
Answer Match 42%

For some reason, I couldn't quickly find the answer to this question via search engine,
...nor did I find the answer via the express-search on TSG.

Every few months, Adobe nags me to update to the newest version of Flash Player.
So I've been complying.

I now have quite a number of their Red Icons (ranging from 1,000 to many-thousand KB) lined up in my Download Folder.

So is it OK to delete older ones, and just keep, say, the 2 newest ones in Download folder?


A:Delete series of Flash Player updates installed in Download Folder?

Once you download and save files in your Downloads folder and then activate those saved files to install new programs or update current programs, you can delete them afterwards.


3 more replies
Answer Match 41.58%


I had my PC for about 5 months now, and suddenly now Update wont download any updates. Anyone got any tips or solutions to this problem? I rather not reinnstall windows, because I lost the CD xD I got a valid copy.

This is in norwegian but it says "looking for updates" :P

A:Update wont download the update

First try advices from this tutorial Windows Update - Reset

If it doesn't solve problem run this MS Fix it MS Fix it 50202 in aggressive mode

9 more replies
Answer Match 41.58%

It's rumoured that Win 8.1 - Update 2, should be available sometime in August ...

A question ...

At home we have a Win 8.1 laptop (ASUS X54C), plus a Win 8.1 Desktop PC

Both machines currently run 8.1 64-bit Pro, with their own Microsoft key (... they are both legitimate / legal & registered OS's)

Here in South Africa, data is expensive, and slow .. (or at least it is in the small town I live in - my Max ADSL speed available is up to 4 Mbps). Our ADSL package from our monopolistic, Government-controlled, service provider is a capped service, and downloading the Windows 8.1. update 2, will put a serious dent in our monthly data allowance

So, my question this:
Is there a way I can download the upcoming update once only, say to a disc or USB, and then use it to update 2 different devices (i.e. the laptop, and the Desktop PC)?

A:Win 8.1 - Update 2 (One download to update 2 x machines?

Well Update 1 can be downloaded as a standalone update, so probably yes, but we will see.

12 more replies
Answer Match 41.58%

the main thing is each and every install  windows update just searches forever and nothing happens after diagnostic tool it says Datastore.edb is corrupted and cant be repaired and each time it download the corrupted Datastore.edb
can they at leats give a proper service pack 2 for windows 7  64 bit ultimate that is then uptodate with working windows update that works after a direct standalone install of sp1 i use windows 7 ultimate 64 bit and i reinstalled the system allready
 5 times each and every time the same problame that Datastore.edb is corrupted and windows update just gets stuck!
i how you can either releasse a service pack 2 so that windows update works again after a direct install of service pack 1
or a windows update that doesnt use data store cause its yepp Not working,
i use a amd 6 core with a amd hd 6700 readon and 8 gb ram
both asus motherboard and grafic
as it is now windows update is with windows 7 service pack 1= not useable !!!!
sincierly Christian Madjari

More replies
Answer Match 41.16%

Hey guys, I recently changed my motherboard and cpu and was forced to reinstall my upgrade for vista home premium. Now that it has been reinstalled, I am unable to install any of the 54 required updates that are necessary for me to install the service pack. I would like to install these updates and service pack because frankly my Vista experience will suck without it. I've been on the phone with the microsoft guys for hours and have accomplished nothing. Here are some specs:

Intel Pentium 4; 3.4 ghz
2gb RAM, I have another 2gb stick that i'll install after the updates are made
Vista Home Premium Upgraded from Home Basic

Please let me know what you think-- or point me in the right direction if this question has already been answered. Thanks guys.


A:Newly Installed Vista Home Premium: Unable to Download Updates and Service Pack

By the way, here's the error message: 80070002

1 more replies
Answer Match 40.74%

previously I installed two hotfixes that addresses the boot up performance issue but then I downloaded a patch which also contain the two previous hotfixes which I have already downloaded.

Should I uninstall the previous 2 hot fixes or does it overwrite the previous hotfixes?

The two hotfixes were: kb:2510636,kb:2555428

Then the recent hotfix:kb2775511

A:What should I do, Installed the same update twice?

If its already fixed why mess with it? Just keed the patch which already has the hotfixes and save it for later.

1 more replies
Answer Match 40.74%

Hello guys...I'm hoping someone can lead me to a quick and simple fix with this one. I am trying to optimize my sister's PC and am having an issue trying to complete the update.

First of all I find that there is an update available for this computer called Office XP Service Pack 3 and is highly recommended. So I follow the prompts to begin download and installation of the update. After a few minutes I will get a window that pops up and says "The feature you are trying to use is on a CD-ROM or other removable disk that is not available Insert the "Microsoft Office XP Professional with front page" disk.

Obviously I don't have any such disk and so I click cancel. After about 20 seconds I get the update window that pops up and says that Updates could not be installed.........Office XP Service Pack 3.

any suggestions?

A:Update could not be installed

My experience with Office that the CD is required anytime major modifications are made. The CD has a lot of the optional features and files which must be accesses when changes occur.I have a CD so it's not a nuisance for me.If Office came preinstalled...I don't know how those versions work.You might visit the Office website and just do a direct download of the SP, install it from the desktop.Louis

1 more replies
Answer Match 40.74%

recently i have repaired windows xp,
so all updates are gone,
so i want it back when ever i try to install update windows Installer 3.1 v2 (3.1.4000.2435) its not installing even firewall is turned off.

More replies
Answer Match 40.74%

Yes, i have had a problem similar and don't know what to do.
i run vista home premium 32 bit and the automatic update comes up asking if i want to install the service pack. later, it says that update was not installed. i tried about 5-10 times now and still get the same response. the help doesn't really help at all. i don't know if i'm missing drivers or what. the error code is 8024200d. please help!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

A:Update not installed

The installer requires more data to be downloaded

Translation: Whatever you're trying to install, your machine needs some
other updates to be installed first.

Get all available updates then install that. Goodluck!

1 more replies
Answer Match 40.74%

Alright so lucky me I just purchased a brand new computer
i7-950 processor
EVGA E760 Classified Mobo
EVGA nvidia 295 OC GFX card
750GB WD HD sata 3gb/s
850 watt psu
and the kicker
6GB Kingston HyperX 1600 ram
Now I bet you can guess what the problem is... Vista 32 bit wont use all my ram.. from what I see its actually only using 2gb of the 6gb (what a waste!)

to install the OS I got a copy of XP from one of my gaming buddies then bought a 32 bit Update disk from my school (ultimate 32 bit). Because its from my school and a certain licensed copy it only came with the 32 bit disk... my question is this, do you think my key would work If I were to get a 64 bit disk? If it were to work could I install it on my current setup (vista ultimate 32 bit service package 2, most disks from what I understand come in sp1...) or would I have to start over from scratch?

The main issue is I am trying to play GTA 4 and it seems like its using all my ram..

Thanks for the help,


A:32 Bit installed... want to update to 64 bit...

Hello Dan, and welcome to Vista Forums.

Very nice system.

Yes, you can use your retail 32-bit Vista Ultimate upgrade key with any retail 64-bit Vista Ultimate disc to install it. Unfortunately you will have to do a clean install when going to 64-bit from 32-bit. This tutorial below will show you how to do a clean install from a upgrade Vista to help make it easier to do.

Clean Install From Upgrade Vista

Hope this helps,

1 more replies
Answer Match 40.74%

I have nine updates that I have trying to install, they are downloaded and when restart say updating do turn computer off.
Goes through all nine and then restart, then I get the message "We could not complete the updates will undo changes.

please instruct on how to get these updates installed.


A:update could not be installed

Tech Support Guy System Info Utility version
OS Version: Microsoft Windows 8.1, 64 bit
Processor: AMD A8-5500 APU with Radeon(tm) HD Graphics, AMD64 Family 21 Model 16 Stepping 1
Processor Count: 4
RAM: 7349 Mb
Graphics Card: AMD Radeon HD 7560D, 768 Mb
Hard Drives: C: Total - 1887678 MB, Free - 1741568 MB; D: Total - 18188 MB, Free - 264 MB;
Motherboard: MSI, 2AE0
Antivirus: Kaspersky Total Security, Updated and Enabled

1 more replies
Answer Match 40.74%

Dear sir/Madam:
I installed an Intel chip set driver (Intel management engine interface driver) downloaded  from SupportAsst However,It is  still showing up repeatedly for installation recommendation. Why?

More replies
Answer Match 40.32%

For about 3 hours i sat here thinking it was installing new updates it kept finding and i searched on google that it kept finding the same May 12? 2010 update i think.. because it kept doing that. then it told me to just hide them to see if it finds any others ones. but it didnt. I try to download SP1 manually and it I get an error like half way. (downloaded manually because it doesnt find anymore updates) the error says according to my translation... lol..
internal error during instalation of service pack code of error: 0x800F0823 then sends me here

A:Just installed Vista, Cant update to SP1/SP2

1 - scan for viruses Free here: (read the details at the link)
2 - update ALL drivers from the manufacturer's website
3 - reboot and retry the manual service pack install

19 more replies
Answer Match 40.32%

What is this "messenger service" that wants me to go to It started coming up when I updated to xp pro over my xp home.
It says I have 55 critical errors on my system, but I had just done a complete restore from the "HP restore to original condition" and lose all files. You know, when you use the HP recover system. This message only came up after I installed xp pro and setup the internet access.

Any way to stop it from popping up?

A:All this started when I installed xp pro update

Kill Windows Messenger -

3 more replies
Answer Match 40.32%

I have downloaded the same update to security essentials like 5 times. Every time I check my updates it is there. I click to download it. It downloads just fine. Then when I restart my computer and check for updates again. It says it is there to be updated again. Why?

Here is the update.
Definition Update for Microsoft Security Essentials - KB972696 (Definition 1.95.2506.0)

Download size: 1.5 MB

Update type: Optional

Install this update to revise the definition files that are used to detect viruses, spyware, and other potentially unwanted software. Once you have installed this item, it cannot be removed.

A:One certain update not staying installed.

Set update to notify not install

When the update arrives, just right click on it and set to hide
Your problems should be over.
Windows Update Settings - Change

3 more replies
Answer Match 40.32%

Here are full statements i got from event logs : Windows update could not be installed because of error 2359302 "" (Command line: ""C:\Windows\system32\wusa.exe" "C:\Users\Peter\Downloads\Windows8.1-KB2886439-x64.msu" ")
Any help will be appreciated!
Another weird thing is that every software installed after i had uninstalled always reinstalled automatically
My OS is windows 8.1 pro activated.

More replies
Answer Match 40.32%

Spotted this by pure chance just now while looking in reliability monitor. On the 13th of this month it shows an update called "Bing Sports". As I have Windows update set to notify only this should not have happened. This update does not show in the Windows Update history or in installed updates.

A:What was this update ? installed without permission.

I do believe thats the app for the Sports live tile, which if I remember correctly will update itself automatically when the app gets updated by Microsoft.

6 more replies
Answer Match 40.32%

This is a Dell running Win 7 Pro 64. I recently switched out the 500 GB hard drive for a 1 TB drive. Everything seemed to work fine, but I discovered today that Windows Update won't run. Although the service is running, I get the error msg, "unable to check for updates because the service is not running."

I ran sfc /scannow and it found corrupted system files it couldn't repair. The log is attached.
Any ideas what I might do now?

I already tried this: 1) Stop update service, 2) delete all the files in C:\Windows\Software Distribution, 3) restarted the Update service. Still get the same error message.
I wanted to do a repair-install, but this is a Dell system with OEM software, so I can't to a repair-install from the Dell installation disk. I'd really like to avoid a clean install. I'm guessing the new hard drive is somehow at the bottom of this.

EDIT: I downloaded the System Update Readiness Tool. When I tried to install it, I got the attached error message1 [Sorry, I can't figure out how to make manage the attachments. I got two different error messages when trying to install the SURT. Both are attached.]
EDIT2: I downloaded the SURT again, just in case. This time when I tried to install, I got this error message:

A:Windows Update won't run after new HDD installed

Where did the install disc come from ?

Did you make it ?

Is it retail ?

Is it OEM ?

Is windows activated with the key from the COA ?

How was windows installed to the new drive ?

4 more replies
Answer Match 40.32%

After doing a repair install with my win xp oem disk with sp2, every thing seemed fine until I went to update security updates. There are 78 security updates that download but will not install. The only message is, security updates not installed. Should I do another repair/install? I have tried everything I can think of and come up empty. I have all security and virus,spyware programs turned off. Any help will be welcome, Thanks.

A:Windows update not installed.

7 more replies
Answer Match 40.32%

2 of my machines have automatically downloaded/upgraded using the recent Win 8.1 Upgrade 1, but one machine is still running the pre upgrade 8.1. I've attempted to explicitly install the upgrade via

Settings|Change PC Settings|Update & Recovery|Windows Update,

but none of the expected updates show up: KB 2919355, KB 2919442. I've searched my update history and neither of these has been installed. So, what's up? Is there another prerequisite update I need before the actual 8.1 update will show up in my list of available updates?

A:Win 8.1 Update (1) Not Installed on 1 computer (out of 3)

Hello Cohagan, and welcome to Eight Forums.

Have you already installed all other available Windows Updates? Double check through Control Panel -> Windows Updates instead to see if they may show there.

Windows Update - Check for and Install in Windows 8

4 more replies
Answer Match 40.32%

I updated Win 7 Pro X64 to Win 8.
After applying all updates, I updated Win 8 Pro X64 to Windows 8.1.

When I look in the store now I don't see Update 1 nor do I see it in Windows Update.

I think I got update 1 when I did the 8.1 update but how do I tell for sure?

On the metro desktop, top right I have my account name, a power and a search icon.
I don't know if they are part of 8.1 or 8.1 update 1.

A:How to if you have Windows 8.1 update 1 installed

Launch one of those full screen apps. Then kick the cursor into the top of the screen. If the red X appears on the top right, then you are in 8.1.1.

Also, behind the tiles of the start screen, you should see your desktop picture - unless you finagled that already in 8.1.

9 more replies
Answer Match 40.32%

I was check through the Add/Remove menu and found this installed on my PC - Windows Driver Package - Advanced Micro Devices (AmdK8) Processor - Link

I use an Intel Core2Quad processor, so how did this get installed on my PC? Is it safe to remove this?

Any help would be appreciated. Thank you.

More replies
Answer Match 40.32%

Vista Home premium SP2, IE9.

Today, 4.5.2011, notification showed an update was available.
I have Windows Update set at Manual.
I was, at the time, in the middle of something. So, I let the update wait. But by the time I was done, the update was install already.
The update was just a Windows Defender KB915597, Def. 1.101.822.0

I checked the update settings... still on Manual.
I ran a Walwarebytes scan.... nothing found.

Any ideas why ?
Thank you.

A:Update installed without my consent

Usually Security Essentials and Defender will up date automatically, even though set to manual. I know I have the same situation with Security Essentials.
They are being updated via defender and not automatic update.

5 more replies
Answer Match 40.32%


I tried to install a stand alone download of Windows 8.1 Update but I get a message that it is installed,

I'm do not see how it could be installed, this install of my OS is only 1 day old and I have only downloaded and installed the 8.1 SP this morning.

When I look in Installed update the KB2919355 is shown as being installed but the date is the 19th March,
which was before it was released, I believe.

How can I be sure I have the update installed?



A:Is Windows 8.1 Update installed

Hello Daniel,

Another way to verify is to see if you have the new Power button on your Start screen like in step 2 Option One below.

Lock, Log off, Restart, Shut Down, Switch User - Windows 8

9 more replies
Answer Match 40.32%

I'm trying to update windows 8 to 8.1 but when i'm trying to install, showing error.

This is Intel graphics card driver.

More replies
Answer Match 40.32%

My computer has the automatic update feature enabled and periodically I get the yellow balloon in my systray saying there are updates available, so I click to download and install them. I keep getting "Security Update for Windows XP (KB981852)" is ready to install. I clickl to install and I get the message that it was successfully installed. If I look at the hisptory of updates, it appears to have been successfully installed 15 times, but it keeps coming up as needding to be installed. I went into the add/remove function on the control panel and there it is only listed once. I removed it and then re-installed the update but the yellow balloon always says it needs to be installed.

It is like the computer isn't registering the updates. I was never prompted to restart the computer but I did anyway and that hasn't effected it either as XP says it still needs to be installed. Any suggestions on how to get the update recognised so it will quit calling for the same update???

Thanks in advance for any advice.

A:Same Windows update installed over and over again

Uncheck it and then select not to show it again.


1 more replies
Answer Match 39.9%

Hi there

I installed HOME instead of PRO by mistake on clean re-install
Can I upgrade to PRO without doing another clean install --I have a digital entitlement for it.

My error at the install prompt --I always tell other to READ the screen prompts when installing anything -- I've fallen into my own trap.


I need PRO --Language packs, RDP remote server and HYPER-V. Otherwise I would just leave it.


A:Help I installed HOME instead of PRO - can I update without re-install

Hello Jimbo,

The tutorial below may be able to help you.

Upgrade Windows 10 Home to Windows 10 Pro

3 more replies
Answer Match 39.9%

On a Toshiba laptop running Vista SP2 I can see an update that was installed by going to Windows Update > View Update History. I need to uninstall the update but when I click on the "Installed Updates" link to the right of To remove an update, see that update is not seen.

How can I remove that update that I know has been installed but can't be seen? Thank you.

A:Not able to view installed update to uninstall


A bit of a brute force method...

Write down the update number.

Restart the computer and tap the F8 key repeatedly during start up until the Boot mode screen comes up.

Select "Safe Mode"

When it has finished booting got to

type in RESTORE
Click "System Restore"

Look through the list and find the restore point prior to that update. If it is not on the list, there should be a check box on the lower left that says, "Show restore points older than 5 days," click that and look again. Select that restore point and follow the prompts. Be patient it can take up to an hour to complete. Do NOT interrupt the restore at any time.


3 more replies
Answer Match 39.9%

Somehow I downloaded Windows Genuine Advantage Notification. It now shows on the update icon, to be installed. I don't want to install it. How can I get rid of it?

I am set up to get notification of updates before they are downloaded, and I don't remember seeing the notification for this. Possibly I accepted it by mistake, when I thought it was for the MS Defender. I always go into the Custom Install to make sure which files are to be installed, deselecting any I don't want. However, this is the only one being held, and I can't seem to deselect it.

Can you tell me both how to get rid of this downloaded item without installing it, and WHERE on my hard drive downloaded updates are placed, pending installation.

A:Want to delete MS update downloaded but not installed

Why don't you want to install it ?

3 more replies
Answer Match 39.9%

Last week I had to get my computer reformated and windows update seemed fine. I have Windows XP Pro and it's just the bast few days I've had problems. My updater keeps alerting me to three files I need installing. Two are 'Update for Windows XP' and one is a 'Security Update for Windows XP' I click install and it goes through the process and says all three are done and installed fine. I get no errors or anything, but then as soon as it goes away, the yellow shield pops up again and says I have the same three items needing to be installed.

I've tried updating at least three times now and each time it says it was successful only for it to pop up again. I've even written the KB numbers that are written after it down and it's the same thing each time. I've tried rebooting and then doing it but that hasn't done anything either. I didn't have this problem with any of the previous updates and I'm not sure what to do now.


A:Windows Update - Says It Installed But Shows Up Again.

Hi Corvinus and Welcome to Bleeping Computer. Click Start/ All Programs/ select Windows Update. It will link you to the Windows update website and show updates needed.Select Update History in the left hand window of your screen on this site. This will show all updates, which ones failed and why.You are probably missing previous critical updates and may have to go back and get those updates, then the Windows XP SP2 will work properly. Follow the restart prompts in between each update as instructed until they are all done. It will take a while, but you'll be back in business and running soothly in no time.

1 more replies
Answer Match 39.9%

My husband received notification that the PC required an update, he accepted the update and then the PC rebooted and came up with a prompt to login in. The username is pre filled in with my first and last name. (Maybe an admin acct?). I have tried every password I have on file and then some. I cannot get into the PC. Rebooted many times, tried safeboot, last good configuration... Still brings me to the login. He doesn't remember if it was Microsoft or McAfee. Has there been a recent update that would cause this? How can I get back into the PC??

A:cannot access my laptop after update installed

Need more information! When you say you can't access you system are you at the windows login or is it the Mcafee security feature that's preventing you from logging into your machine?

3 more replies
Answer Match 39.9%

"Microsoft Update is not installed
Some missing updates cannot be detected without Microsoft Update
Please click the button below to open the Microsoft Update site and follow the instructions to install Microsoft Update
Install Microsoft Update"
When I click the Install Microsoft Update button IE opens to or where I am prompted to install an update script/app for Windows Vista (i am running Windows 8.1)
When I tested the ssl server - it comes back as being untrusted.  I noticed when I tested the MS update site yesterday, I was seeing ssllabs as being secure with EV credentials, today it is encrypted however I no longer get the EV credentials. is redirected to
The certificate chain states:

Certification Paths

Path #1: Not trusted (path does not chain to a trusted anchor)


Sent by server c97d338d0ff447dc22401b860ec24232ed46844c
RSA 2048 bits (e 65537) / SHA1withRSAWEAK SIGNATURE


Sent by server

Microsoft Update Secure Server CA 1Fingerprint: 9132916faf3de14c3619cfe4da6e94bca197d9e8
RSA 4096 bits (e 65537) / SHA1withRSAWEAK SIGNATURE


Extra download
  Not in trust store

Microsoft Root Certificate Authority   Self-... Read more

A:Secunia PSI - Microsoft Update is not installed

I came across this not long ago myself. Luckyly I did not click on anything, but even then Superantispyware blocked and removed 15 spywares installed the few minutes I was looking at the site.  This was a redirect to a page pretending to be secunia.  Run every thing you have or can get your hands on.  You have probably picked up something you really don't want.
Seeing your post reminds me that this happened to me not long before my system became so corrupted that windows update quit working. Took 2 days and several different people and a whole slew of tools to correct.
May not happen to you but I would get ready.

1 more replies
Answer Match 39.9%

Trying to get Win10 upgrade, but keep getting troubleshoot message that KB2976978 not installed. Any ideas?

More replies
Answer Match 39.9%

An HP BIOS update auto-installed on my Spectre laptop although I clicked the cancel option. This isn't cool at all. There are times where I am using this device to do presentations... This auto-install would certainly be unwelcomed during a presentation or in some sort of urgency. Whats up HP??? Please correct this. Thank you.

More replies
Answer Match 39.9%

I updated my windows 7 and it told me to restart. So i restarted it then it went to infinite loop cycle. I'm currently running this thing in safe mode. Audio device don't work and some parts, it says it's not installed correctly. Please help.

DM Collector


More replies
Answer Match 39.9%

While looking into recently installed Windows Updates I noticed something strange.

This month there were five Important Office 2007 updates offered to me. I installed them and it shows this in Update History. But when I look in Installed Updates (where I would need to uninstall from) it lists 20 something updates from that same date.

How is this possible? Are there other updates within the main update? I've never spent a lot of time looking at Installed Updates but it seems this may occur for other updates as well.

A:Update History vs. Installed Updates

They often do not match. Mine don't.

"View Update History" often only shows more recent updates.

The one marked "Installed Updates" shows the entire list and allows for uninstalling them if necessary.

Nothing to worry about.

3 more replies
Answer Match 39.9%

My comment today about this in the Windows Vista board of the forum should have been better placed here, not there. Old toshiba laptop with Windows XP, s.p.3 - I accidently downloaded and installed M.S. Update KB971029, about the AutoPlay. After computer restart, I tried inserting a flashdrive storage device and found no difference from not having the update. The same dialog box opens showing me the typical selections to make for the device. I did not understand the description about this update from the Microsoft webpages nor from some of the discussions here (or on the Vista board of Bleeping Computer), so I am not sure what I really gained or lost by having this update now on the XP computer.Mod Edit: Moved Vista post to this topic ~ Hamluis.This Miscrosoft update, kb971029, was accidently installed today on the machine having Windows XP s.p. 3, because of confusion in choosing "Express" or "Custom". So, now the update is on the machine. After a ReStart, I tried inserting a flash-drive just to see what would happen. The same typical dialog came up, as usual the way it would before taking this update. I did not yet try opening a file from a flash-drive this way, so maybe that is the necessary next check to do.Based on this, I do not know what difference this update was supposed to make. I have not understood the M.S. description of the update; so I do not know exactly what it does nor how having this update is any different from not having thi... Read more

A:M.S. Update KB971029 installed accidently

Hi -If you are concerned, please go to Control Panel > Add / Remove > scroll down to see if the KB is listed -From there you can delete it if you wish -Thank You - EDIT - There is the same item available for XP download also -Download: Update for Windows XP (KB971029) - Microsoft ...

1 more replies
Answer Match 39.9%

Hello all, I am new to the forum, so please accept my apologies if I leave any information out.
I use google chrome and this morning upon startup I received a popup asking me to install the newest version of Flash, so I did.  After that I realized it was fake because the installation file went missing. 
I did a search and found a post by Gringo essentially addressing my problem, but I have not run any programs since I would await any specific instructions.  Your help is much appreciated and thank you in advance.

A:Fake Java Update installed

Welcome Mark, please run these and see if it's gone.

Please download MiniToolBox, save it to your desktop and run it.
Checkmark the following checkboxes:Flush DNSReport IE Proxy SettingsReset IE Proxy SettingsReport FF Proxy SettingsReset FF Proxy SettingsList content of HostsList IP configurationList Winsock EntriesList last 10 Event Viewer logList Installed ProgramsList Users, Partitions and Memory size.Click Go and post the result (Result.txt). A copy of Result.txt will be saved in the same directory the tool is run.

Note: When using "Reset FF Proxy Settings" option Firefox should be closed.

Please download Malwarebytes Anti-Malware and save it to your desktop.Important!! When you save the mbam-setup file, rename it to something random (such as 123abc.exe) before beginning the download.Double-click on the renamed file to install, then follow these instructionsfor doing a Quick Scan in normal mode.Don't forget to check for database definition updates through the program's interface (preferable method) before scanning.If you cannot update Malwarebytes or use the Internet to download any files to the infected computer, manually update the database by following the instructions in FAQ Section A: 4. IssuesMalwarebytes may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to... Read more

7 more replies
Answer Match 39.9%

I've already installed the other updates that appeared in Windows Update. The only two updates that remain to be downloaded/installed are KB2488113 and SP1 (KB976932). However, KB2488113 is listed as an "optional update". Does it need to be installed at all, and if so, should it be installed before I download/install SP1?

A:Does update KB2488113 need to be installed before SP1 is downloaded?

Anyone know?

4 more replies
Answer Match 39.9%

Hello, I am helping a friend fix his computer. A Dell InspironN5030
There is a red X over the sound icon in the task bar and he has no sound, he belives this started after the last Windows Update. He did have sound before. When I go to Sound in Control Panel a message pops up saying "No audio devices installed." When I go to Services The Windows Audio Properties says "Windows could not start the Windows Audio Service on local computer. Error 1608: The dependency service or group failed to start." When I go to Dependencies the Multimedia Class Scheduler is started. The Remote Procedure Call is started. The DCOM Service Process Launcher is started. The RPC Endpoint Mapper is started. The Windows Audio Endpoint Builder is stopped. When I try to start it I get this message: "Windows could not start the Windows Audio Endpoint Builder Error 999 Error performed in page operation." The Plug and Play is started.
I have ran MalwareBytes, CCleaner, TDSSKiller. I have noticed there are a lot of services stopped but first things first and get the sound going.
Thanks for the help.
Here is the Farber Service Scanner report:
Farbar Service Scanner Version: 16-02-2014
Ran by Mike (administrator) on 16-02-2014 at 12:57:59
Running from "C:\Users\Mike\Downloads"
Microsoft Windows 7 Home Premium  Service Pack 1 (X64)
Boot Mode: Normal
Internet Services:
Connection St... Read more

A:No Audio Devices Installed after update

First of all, welcome to BC !
As a first step I would go to the Dell web-site and download and install the audiio drivers for your Inspiron and see if that solves your problem. Your Dell probably has a barcode on it somewhere. If you copy the barcode number and type it into the search box on the service page on the Dell web-site you will normally be taken to a page which has all the drivers for your computer - I wish more manufacturers would do this !
If this gets you your sound back, great. If it doesn't, post back.
As for your non-running services, if you go into 'Computer management' you can decide how services you want to run startup. To get there, clcik 'Start', RIGHT click on 'Computer' in the start menu, then click 'Manage' in the drop-down menu that appears. Services are at the bottom of the dialogue box. If you click any service you want to change the startup for, click on the service, then RIGHT click and in the dialogue box that appears you will find the option to change the startup type. Your choices are 'automatic', 'Manual' and 'Disable'.
Chris Cosgrove

6 more replies
Answer Match 39.9%

I installed "optional updates" for Vista Home Edition, and all of a sudden my resolution won't go above 1280x1024 (I have a 1680x1050 monitor that was running fine before the update) and my sound card no longer has any drivers.

According to dxdiag, the Radeon driver is still there (my card is an x1600), but there is no sound driver or sound card detected now. I have a Dell Dimension E521 and I was using the sound card integrated into the motherboard. One of the updates I installed was an nForce update for my mobo, so I'm assuming that's the one that wrecked my sound.

I do not have any recent restore point to do a system restore. How does downloading an update to my drivers instead delete my drivers? Should I just go redownload the drivers specifically from the ATI and nVidia sites, or could there be something else weird going on here that I need to know about?

A:Installed update, drivers dissapeared

Just redownload the drivers

1 more replies
Answer Match 39.9%

My automatic windows update doesnt work anymore, even reinstalling a new XP sent to me by microsoft didnt sort that out.

I am waiting for Microsoft to come up with a solution.

In the mean time I want to make sure I install all updates. How can I see which updates are installed and where do I go to pick up the latest manually

PS if anyone would know how to fix the update problem that would be even better!

A:XP update doesnt work/how do I know which are installed

7 more replies
Answer Match 39.9%

I am running Vista Home Premium. I have 7 downloaded updates to be installed for Mircrosoft Office 2007. I no longer have Mirosoft Office 2007 on my computer, I don't want to install the updates for it. But removing the check mark does not get rid of the download, it only stops the installation. How do I get rid of download?

A:Delete downloaded update that is not installed

Open Windows Explorer. Locate the System drive (the one with your OS on it) and click on the > next to it. Then Windows > Distribution Software, Then click on the Downloads folder so its contents is displayed in the right hand window. Delete everything in the Downloads folder. That should do it.

3 more replies
Answer Match 39.9%

I installed and uninstalled Office and Word Viewer. No longer in my system, Windows Update keeps asking me to update them. I tried cleaning the Registry, something must be there still?

A:Windows update Office when it's not installed

Hi, what version of office, we need to know. If it was an MSI install (using windows installer and from local media) or a click to run install.

This might help:-

Uninstall Microsoft Office 2013 or Office 365

1 more replies
Answer Match 39.9%

I have always had Vista set up to ONLY notify me about udates, not to install, or even download.

Well, when I flipped open ny notebook, I had to login.
Once logged in, I was notified that updates had been installed.
Sure 'nuf Vista had changed the setting. on its own, to automatically install.
I changed back to only notify me.

This is unaccepable!

A:Windows automatically installed update!!

Try reset WU in aggressive mode How do I reset Windows Update components&#63;
+restart computer

If it don't help try method from this post:

If none of above methods help you uninstall 3p security software:firewall,antivirus,antispyware

2 more replies
Answer Match 39.9%

Hi, I just installed windows 7 sp1, activated it and am running it just fine. I wanted to run windows update but windows update is infinitely searching for new updates, i have manually installed a bunch of updates that others said worked for them (on the microsoft page) but it didn't work for me. I have tried using the troubleshooting tool for it but that didnt work either. Any help?

A:Just fresh installed windows 7 sp1, now i cannot update.

Make sure you have IE11 installed and not IE9 before you try the updates again.

2 more replies
Answer Match 39.9%

Hi all!

Ive been struggling for a few weeks now getting the SP1 update installed on my machine, but im now finally up and running and wanted to share what worked for in the hope it may help some others.

Ok so started off getting probably half a dozen different error codes when varying the install method, using a number of guides over the internet. The cbs file was looked at numerous times but yet I still couldnt nail the problem. So sod it i tried the Repair install, which took forever.... And you guessed it, SP1 STILL wouldnt install. I will list the reapir install link just incase somewhere deep in the glorious windows files it did infact help fix the problem in the long run but im not convinced.


1. Do a Repair Install, guide here. Repair Install
2. Download the STANDALONE SP1 file from Microsoft (windows6.1-KB976932-X64.exe for 64-Bit) Save to desktop.
3. Goto Control Panel > Programs
4. Turn Windows Features On/Off
5. Remove tick from Internet Explorer 9/8, Click OK. May need restart here.
6. Head back to control panel, Programs and Features
7. Uninstall ANYTHING listed as Microsoft.NET Framework
8. Click Start, type msconfig in search bar.
9. Select the Boot menu and check Safe Mode, minimal is fine.
10. Click Apply, OK, then restart the PC.
11. Now in safe mode, uncheck the safe mode boot option in msconfig
12. Apply and OK again, BUT NO RESTART
13. Run the STANDALONE SP1 file you downloaded earlier let it do its stuff.

Now hopefully after a couple ... Read more

A:SP1 Update Finally installed! Heres How..

I gave up trying to install SP1. Two weeks ago I decided to do a clean install, and I tried it again. Finally it worked, though it took a good long time to finish. The number of updates I had to install dropped from 60 to 28, so it was worth it.

1 more replies
Answer Match 39.9%

using the default microsoft program installer. Now there is no sound. I have rolled back the driver, but it still fails. What can I do? I can not even see the driver in the unistall driver section.

A:I installed an update to my realtek driver

Try downloading the original driver from the support site of the computer manufacturer

2 more replies
Answer Match 39.9%

Please my i ihave your help please?
I have installed update KB(978601).(pic:1),and i want to uninstall.
This update is show installed successful,but i can't locate to "Installed updates".(pic:2)
How to find it this?
Thnx to all.
best weekend.

A:How to locate installed update on Windows 7 (x64)???

How strange...looks you already installed the Windows 7 SP1 on pic: 2...
Seeing the pic: 1 it is not possible all those listed updates...

4 more replies
Answer Match 39.9%

how can i delete an update that has been downloaded but not yet installed? i'm sure that this update caused the corruption/deletion of my user profile and i've restored my system to a date before it was installed. but now anytime i want to turn my computer off, it wants to re-install the update. how can i avoid this? thanks!

A:Delete a downloaded Update that is not installed yet?

The best way clear the whole C:\Windows\SoftwareDistrubution folder and hide problematic hotfixes in Windows Update.Of course in this case you remove all downloaded hotfixes (wanted and unwanted).If you really want to remove only particular hotfix use any good 3p file manager (in my opinion build-in explorer is not good too to this kind operations) and search in file names hotfix ID,i.e if you want find data related to KB976672,you have to find in names this ID.

Relate to problematic updates:

If really some updates cause problems I suggest contact with manufacturer support or MS support,hidding updates is only temporary solution,if you leave it,you will have another problems with other updates in future too.

3 more replies
Answer Match 39.9%

i just got this update KB3022345 its something called Diagnostics Tracking Service here is the info on it
Did i just install a microsoft key logger and if so how do i get ride of it this is nice there is very little info on it i assumed it was for diagnostics so i installed it then i see all sorts of info all over the web on it that its a key logger.

A:Installed this update and now people say its key logger??

To find out what DiagTrack is go to services

42 more replies
Answer Match 39.9%

I was trying to install Windows 10, and halfway through the process it stops, saying the following needs to be removed... "HP Client Security Manager' and 'associated programs"... so i remove the 5 or 6 programs and then last try to remove the Client Security one... and i get the following error, which stops everything:  (here's a screenshot)  (more questions after picture, scroll down)  i'm wondering if this is actually a Hewlett-Packard product that was downloaded because it says "HP Inc" instead of others that say "Hewlett-Packard Company".  How do i get rid of this so i can download the free Windows 10?  Thanks for any help! 

More replies
Answer Match 39.9%

My Windows Update keeps referring me to an 'Important' update that needs to be installed, but every time I try to install it it fails with the failure code 733F.
The actual file is Security Update for SQL Server 2005 Service Pack 2 (KB948109)

Has anyone had this problem and please tell me how to repair it so I can download thi update.



More replies
Answer Match 39.9%

My Windows Store gives me this message when i click on update to windows 8.1

It says ''Windows is getting your Windows 8.1 upgrade ready. You will automatically be prompted to install Windows 8.1 soon. You can continue to use your PC in the meantime''.

Its almost been a week since I'm getting this message. Plus i checked for the updates. I have all the latest updates. Don't know what seems the problem. I had installed windows 8.1 before. But as it was sluggish i uninstalled it and came back to windows 8.

My specs are :-

Dell Inspiron 3537,
Intel Core i5 ,
64 Bit ,
AMD RADEON Graphics.

A:Windows 8.1 update says the app wasn't installed.

Are you current with all Windows Updates for 8.0?

Better yet, you can download a legal iso for 8.1 following Option One here: Windows 8 and Windows 8.1 ISO - Download or Create

Burn a DVD or create a installable flash drive then use it to upgrade from 8.0 to 8.1 or better yet, backup your data then do a clean install of 8.1 directly. It will use the embedded 8.0 key for the install.

3 more replies
Answer Match 39.9%


I just had a quick question I have a LG CH08LS10 Blu ray drive and I have been having glitches with some Blu Rays namely Terminator Salvation and The Dark Knight they run choppy and stutter. All of my other Blu Rays run fine.

Anyway the software that came with the Blu Ray Drive came with the LG Tool Kit. When I first got the drive I used it to auto look for firmware updates. It found one update to make the drive compatible with Windows 7. It says that the update was successful but I'm unsure whether that's the case or not as I can't find out where to find out which firmware I have right now.

So I have tried everything to fix the stuttering issue with the two Blu Rays. I've updated Java, upgraded the Blu Ray playing software, updated graphics drivers, switched off tons of start up programs and still Terminator Salvation and The Dark Knight stutter. It doesn't make sense because TS spikes at 100% percent CPU usage all the time and 2012 is 50% percent.

So should I just go to the LG website and manually download the firmware update? Or will that damage my drive?

Compaq Presario Intel Celeron D 3.46GHz
Windows Vista Basic SP2
2GB Ram
120GB Hard Drive
Nvidia BFG GeForce 9500 GT 1GB PCI-E 2.0 Driver, 197.45
BFG 450 Watt Power Supply
Samsung p2250 Monitor digital driver
16X BD-ROM LG Ultra BLue
Alhena 5 Motherboard

A:How do you know if a firmware update actually installed properly?

Nero Info Tool should tell you the drive's firmware:
You can also run that same firmware update utility and I think it tells you if the firmware versions and if there's a newer version.

You can try the WinDVD trial:

You have a weak CPU and that may be the problem.

3 more replies
Answer Match 39.9%

Been ignoring this box for a while now and I'll try one more attempt at a fix before wiping and reinstalling. It started when for the 1st time ever, Windows started installing updates w/o my initiating same. I looked up the error, saw several folks afflicted, followed MS advice on technet and support forums and after several efforts just gave up as i didn't have the time.

These are the last 4 entries in the Windows setup log

Windows update "Security Update for Windows (KB2871997)" could not be installed because of error 2147942487 "The parameter is incorrect." (Command line: ""C:\Windows\system32\wusa.exe" "C:\Users\JackN\Desktop\Windows6.1-KB2871997-v2-x64.msu" ")

Windows update could not be installed because of error 2149842967 "" (Command line: ""C:\Windows\system32\wusa.exe" "R:\Download\Microsoft\SystemReadinessTool\Windows6.1-KB947821-v33-x86.msu" ")

Windows update could not be installed because of error 2147943623 "The operation was canceled by the user." (Command line: ""C:\Windows\system32\wusa.exe" "R:\Download\Microsoft\SystemReadinessTool\Windows6.1-KB947821-v33-x64.msu" ")

Windows update could not be installed because of error 2147944018 "Another installation is already in progress. Complete that installation before proceeding with this install." (Command line: ""C:\Windows\system32... Read more

A:Security Update for Windows could not be installed

I know this may sound pretty simple; but Im not sure if you have tried it or not; have you tried rebooting this server and then trying to install the updates? Sometimes it only takes something as simple as rebooting to refresh everything and enables windows to close out any processes that are open that arent needed so you can hopefully try and run those update(s) again. If you try that and that does nothing; its possible you may have a corrupt windows update folder in which case you might be able to try a system repair off the windows disc if you have one somewhere and that may help. If you try both things and still get nowhere with it; post back and we can go from there.

9 more replies
Answer Match 39.9%

Windows 8 shipped with new Dell desktop. Using my existing flatscreen non-touch monitor and new Logitech mouse and keyboard. Mouse and keyboard work great, Windows 8 was annoying but usable...until January updates auto-installed. Latest update was Jan 23. After that update, I could not get Google Chrome to remain as default browser - computer switched to Bing after closing a search or starting a new one. Worse, I could not open an .mp3 file attached to a GMail message. When I clicked on the file, the Metro music screen popped up by my selection was nowhere to be found. These are choir .mp3's they're mailed weekly, and they're critical to me. So I did a system restore to January 3, and now things are sort of back to normal. Chrome doesn't go away and I open those .mp3's like I used to.

I'm afraid to allow Microsoft to update again, and the log indicated one of them was a security update and another was a critical update. Any ideas what the heck happened to Chrome and opening music files from GMail?

A:Windows 8 misbehaving after update installed

So as not to start another thread I'll add that my brand new PC also had issues in Jan after an update. It kept randomly crashing on me. I did a recovery and shut auto update off.

2 more replies
Answer Match 39.9%

Windows Install
After the computer shutdown and reboot, the computer tries to install windows updates, but cannot.

Here are the messages I see.

"The feature you are trying to use is on a network resource that is not available.
Click OK to try again or enter an alternate pathto a folder containing the installation package 'Destinations.msi' in the box below

use source c:\users\xxxx\AppData\Local\Temp\7zS003

or Browse
Then I get another dialog box

An installation package for the product ?Destinations? cannot be found. Try the installation again using a valid copy of the installation package 'Destination.msi'


This repeated every time I tried.

McAfee Download
When I try to download McAfee from AOL, the following message is displayed.

The server encountered an internal error or misconfiguration and was unable to complete your request.
Please contact the server administrator, null and inform them of the time the error occurred, and anything you might have done that may have caused the error.
More information about this error may be available in the server error log.
This also repeats everytime I try.

When the problem started, I was not able to install AVG 8.5. Later, I was able to install AVG9.0. I sanned the whole computer. AVG did not find any virus or malware.

I posted the requested logs in the Virus/Trojan/Spyware Help forum

I received the following reply from the TSF team:

I'm not seeing any malware here and ... Read more

A:Doesnot allow windows update to be installed

Ok, Start by uninstalling all but one of your antiviruses. They tend to cause conflicts with each other.
How much free space do you have on your main hard drive?

4 more replies
Answer Match 39.9%

The webcam  software supplied with the nothebook (YouCam 3.5) cannot be installed. When attempted (after d/l) the message says that software installation "is blocked because the publisher can't be verified.."   Again this seems to be because of Windows 10. Any ideas???

More replies
Answer Match 39.9%

Upon attempted update to Insider build 11082 it failed with the above message and asked me to login with a different account. It's the same account I've used in the program since its inception without issue and the MS account troubleshooter doesn't indicate a problem.

Has anyone heard of this issue and a possible resolution? I did a clean install of 10586 this morning and the account seems OK but the new build has yet to appear in WU.

A:Update cannot be installed with the current credentials

Upgraded from clean install without incident. No idea at all what the issue was with my account.

0 more replies
Answer Match 39.9%

as title says. it has been installed numerous times but still remains there how do if get rid of it.

A:SQL Server 2005 Update installed but still there

If you stop for the moment Windows Update service and delete folder C:\Windows\SoftwareDistribution and then restart Windows Update service does problem still exist?

3 more replies
Answer Match 39.9%

A few days ago I installed a windows update (they install automatically) and when I turned my computer back on all my files were gone! It looks like all my settings were reset to when I first got the computer except all of my programs are still there. At first I thought the windows updated did this, but I did some searching online and read that it was probably a virus, and I didn't believe it, but now I know I have some type of virus because whenever I type in a web address in my browser it redirects to some other websites.
Luckily it didn't actually delete my files, when I go to c:\users\lapaul (myusername) my files are still all there, but for some reason when I go to the documents folder or pictures folder, no files are there. It seems like when windows is loading it is loading into the public user profile, or some other user profile that's not mine and that is why my files are there.
So anyways, I don't know what happened, but there is a button on my laptop where I just press it and it resets my computer to how it was the first day I got it. So I am going to just do that, but I want to backup my files first.
So my question is, how do I copy my files to an external hard drive while making sure none of the files are infected and that they don't infect my external hard drive? I just bought a brand new 1TB external hard drive and I haven't even opened it yet, and I don't want to get it infected the first time I use it.
Also, does anyone have any id... Read more

A:Installed a windows update now all my files are gone!

I suspect that your profile was corrupt.  If your profile was corrupt then windows logs onto a temp profile.  You can see this in your Users folder there will be a Temp directory.
This can be fixed.
Try this tutorial on how to fix a corrupt profile:
I hope this helps!

3 more replies
Answer Match 39.9%

I had chrome open in the background and a pop-up appeared saying that chrome needed to update. I haven't ever manually updated chrome from what I remembered, so I thought this was normal. I clicked okay and it downloaded an installer. I opened it and blindly clicked yes to the security pop-up thing, the one that asks for permissions. I unchecked a bunch of optional things, which I found weird but for some stupid reason I still went forward. I installed it and then felt really suspicious after googling around. I still had the .exe file, it is named "Google Chrome.exe". I opened it so that I could check the company on the permission pop-up, and it's from a company called "Payments Interactive SL". I denied permission after checking this. I am posting here because nothing seems to have changed, but I really think it was a virus because of the strange company name and the many "optional" files that were junk and ad things. There are no pop-ups, strange redirects, or slowdowns as far as I know. I am using Windows 8. I scanned my computer with Avast (only a quick scan) and it found nothing. When typing while Avast was scanning, my keyboard kept lagging occasionally. I would type quickly and the letters would appear slowly. I think maybe it was just because Avast was scanning, but I am noting it just to make sure.
Thanks for any help in advance.
EDIT: Unfortunately it is late so I am heading to bed, but I will come back as soon as possible.
EDIT 2:... Read more

A:I may have installed a Fake Chrome Update, what did it do?

Hi JoeThing and welcome to BleepingComputer!
Please download AdwCleaner by Xplode and save to your Desktop.
Double click on AdwCleaner.exe to run the tool.Vista/Windows 7/8 users right-click and select Run As Administrator
Click on the Scan button.
AdwCleaner will patient as the scan may take some time to complete.
After the scan finished, click on the Clean button.
Press OK when asked to close all programs and follow the onscreen prompts.
Press OK again to allow AdwCleaner to restart the computer and complete the removal process.
After rebooting, a logfile report (AdwCleaner[S#].txt) will open automatically (where the largest value of # represents the most recent report).
Copy and paste the contents of that logfile in your next reply.
A copy of that logfile will also be saved in the C:\AdwCleaner folder.

  Please download Junkware Removal Tool to your desktop.
Shut down your protection software now to avoid potential conflicts.
Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
The tool will open start scanning your system.
Please be patient as this can take a while to complete depending on your system's specifications.
On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
Post the contents of JRT.txt into your next message.
Please download Rkill by Grinler and save it to your desktop.
Link 1
Link 2
Do... Read more

26 more replies
Answer Match 39.48%

Help!! I installed SP2 for XP and had a problem with connecting to the internet. So after some checking, I undid my changes with system restore. I now am back with SP1 but can not download anything. I run Avast, and it can not download updates. I tried downloading a file off the web and get an error stating, 'UNABLE TO DOWNLOAD INSTALLATION SCRIPT. MAKE SURE YOU ARE CONNECTED TO THE INTERNET.' Here's my setup. Again I run XP SP1. I have Comcast ISP with a Motorola Cable Modem with a broadband wireless router. Now, I also updated my laptop with SP2 with no problem. I can still access internet and download files with the laptop. So this limits my problem to my home pc, correct? I tried looking to see if there were any firewalls blocking, but I could not tell. Any suggestions? All help is appreciated.

More replies
Answer Match 39.48%

Every time I try to download or update a program on my computer, it keeps failing and saying that there's already an installation going. But I don't know where to see installations or updates that are still going. Please help

More replies
Answer Match 39.48%

I have tried over the last few days to download Security Update for Microsoft .NET Framework 4 on Windows XP, Windows Server 2003, Windows Vista, Windows 7, Windows Server 2008 x86 (KB2446708) it will however let me download Security Update for Microsoft Visual C++ 2005 Service Pack 1 Redistributable Package (KB2467175) and Security Update for Microsoft Visual C++ 2008 Service Pack 1 Redistributable Package (KB2467174).

Have tried all the usual solutions, restarting BITS but that doesn't work, anyone any ideas pls.
Just tried to download manually and got this:Patch (c:\a605319aca37426b1b92d13a35d301\NDP40-KB2446708.msp) Install failed on product (Microsoft .NET Framework 4 Client Profile). Msi Log:
[4/19/2011, 11:16:14]MSI returned 0x643
<SPAN class=act>
<DIV class=sectionHdr><A href="file:///C:/Documents%20and%20Settings/HAZEL%20SHARPE/Local%20Settings/Temp/KB2446708_20110419_111502812.html#"><SPAN class=sectionExp><FONT color=#0000ff>[4/19/2011, 11:16:14] Entering Function: MspInstallerTOS Version = 5.1.2600, Platform 2, Service Pack 3
[4/19/2011, 11:15:1]OS Description = WinXP - x86 Home Edition Service Pack 3

[4/19/2011, 11:15:1] OS Version Information

[4/19/2011, 11:15:1] Environment details: ...

[4/19/2011, 11:15:1]CommandLine = c:\a605319aca37426b1b92d13a35d301\Setup.exe
[4/19/2011, 11:15:1]TimeZone = Romance Daylight Time
[4/19/2011, 11:15:1]Initial LCID = 2057

[4/19/2011, 11:15:1] Environment details

[4/19/2011, ... Read more

More replies
Answer Match 39.48%

Before i begin i have used the search tool on this site.

Is there any way you can download the latest Windows 7 updates as an actual file? Rather than "Check for updates". I currently get an error on a few machines and it would be easier to just go around and install the updates from a file... And if so, would it be possible from a Microsoft website? I've searched for sometime and i cannot find any such thing.

Again, sorry if this is a silly question.. but it has been plaguing my mind for a while now.

Thank you in advance.

A:Download W7 Update

hi sysprep, and welcome to sevenforums,

this link may help:

How to download updates that include drivers and hotfixes from the Windows Update Catalog

3 more replies