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Every downloaded file gets CRC Error (Corrupted File)

Q: Every downloaded file gets CRC Error (Corrupted File)

Hello guys,

I have had this problem for quite a time now. Everytime I try to download a file it is corrupt.

For instance, I tried downloading a movie clip off rapidshare and although its only 3 files and 300MB, it always came as CRC error check failed. I tried downloading it from multiple servers of rapidshare but had no success. I also tried downloading other files yet I am having no success downloading anything.

Finally I decided to reformat my computer and I still got the same issue. So then I read in a forum that this might be caused by my hard drive. Therefore I went out and bought a new hard drive and installed Windows XP Professional and I still have the same problem.

I have updated ALL motherboard, video, audio and additional utility drivers. I am also updated Windows XP till date. I also read on this forum about ComboFix and tried troubleshooting it. Here is my Combofix log:

ComboFix 09-10-12.03 - Apurv Parikh 10/12/2009 22:54.1.4 - NTFSx86
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.3326.2881 [GMT -4:00]
Running from: d:\documents and settings\Apurv Parikh\Desktop\ComboFix.exe

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))


((((((((((((((((((((((((( Files Created from 2009-09-13 to 2009-10-13 )))))))))))))))))))))))))))))))

2009-10-13 00:03 . 2008-05-08 14:02 203136 -c----w- d:\windows\system32\dllcache\rmcast.sys
2009-10-13 00:03 . 2008-10-24 11:21 455296 -c----w- d:\windows\system32\dllcache\mrxsmb.sys
2009-10-13 00:03 . 2008-12-11 10:57 333952 -c----w- d:\windows\system32\dllcache\srv.sys
2009-10-13 00:03 . 2008-05-01 14:33 331776 -c----w- d:\windows\system32\dllcache\msadce.dll
2009-10-13 00:03 . 2009-07-10 13:27 1315328 -c----w- d:\windows\system32\dllcache\msoe.dll
2009-10-12 23:59 . 2008-10-15 16:34 337408 -c----w- d:\windows\system32\dllcache\netapi32.dll
2009-10-12 23:59 . 2008-09-04 17:15 1106944 -c----w- d:\windows\system32\dllcache\msxml3.dll
2009-10-12 23:59 . 2008-06-13 11:05 272128 -c----w- d:\windows\system32\dllcache\bthport.sys
2009-10-12 23:59 . 2008-05-03 11:55 2560 ------w- d:\windows\system32\xpsp4res.dll
2009-10-12 23:59 . 2008-04-21 12:08 215552 -c----w- d:\windows\system32\dllcache\wordpad.exe
2009-10-12 23:53 . 2009-10-12 23:53 -------- d-----w- d:\windows\system32\scripting
2009-10-12 23:53 . 2009-10-12 23:53 -------- d-----w- d:\windows\l2schemas
2009-10-12 23:53 . 2009-10-12 23:53 -------- d-----w- d:\windows\system32\en
2009-10-12 23:53 . 2009-10-12 23:53 -------- d-----w- d:\windows\system32\bits
2009-10-12 23:51 . 2009-10-12 23:51 -------- d-----w- d:\windows\ServicePackFiles
2009-10-12 23:43 . 2004-08-04 02:29 73216 ------w- d:\windows\system32\drivers\atintuxx.sys
2009-10-12 23:36 . 2009-10-13 00:06 -------- d--h--w- d:\windows\$hf_mig$
2009-10-12 23:35 . 2008-10-16 18:09 43544 ----a-w- d:\windows\system32\wups2.dll
2009-10-12 22:48 . 2009-10-12 22:48 -------- d-----w- d:\documents and settings\Apurv Parikh\Local Settings\Application Data\Macromedia
2009-10-12 22:03 . 2009-10-12 22:33 -------- d-----w- d:\documents and settings\Apurv Parikh\Local Settings\Application Data\Adobe
2009-10-12 21:38 . 2009-10-12 21:38 0 ----a-w- d:\windows\nsreg.dat
2009-10-12 21:38 . 2009-10-12 21:38 -------- d-----w- d:\documents and settings\Apurv Parikh\Local Settings\Application Data\Mozilla
2009-10-12 20:53 . 2009-10-12 23:08 -------- d-----w- d:\program files\Common Files\Adobe
2009-10-12 20:41 . 2009-10-12 22:40 -------- d-----w- d:\program files\JDownloader 0.8.9
2009-10-12 20:31 . 2009-10-12 20:33 -------- d-----w- D:\pcGRASP
2009-10-12 20:30 . 1996-04-29 12:20 289280 ----a-w- d:\windows\uninst.exe
2009-10-12 20:30 . 2009-10-12 20:30 -------- d-----w- d:\documents and settings\Apurv Parikh\WINDOWS
2009-10-12 20:30 . 2009-10-12 20:30 -------- d-----w- d:\program files\Sun
2009-10-12 20:29 . 2009-10-12 20:30 -------- d-----w- d:\program files\Java
2009-10-12 20:22 . 2009-10-12 20:22 -------- d-----w- d:\program files\ESET
2009-10-12 20:22 . 2009-10-12 20:22 -------- d-----w- d:\documents and settings\All Users\Application Data\ESET
2009-10-12 20:10 . 2009-10-12 20:10 0 ----a-w- d:\windows\ativpsrm.bin
2009-10-12 20:03 . 2009-08-14 01:05 593920 ------w- d:\windows\system32\ati2sgag.exe
2009-10-12 20:00 . 2009-10-12 20:00 -------- d-----w- d:\windows\system32\Lang

(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
2009-10-13 02:51 . 2009-10-12 19:39 16608 ----a-w- d:\windows\gdrv.sys
2009-10-12 23:58 . 2009-10-12 19:31 13104 ----a-w- d:\documents and settings\Apurv Parikh\Local Settings\Application Data\GDIPFONTCACHEV1.DAT
2009-10-12 19:59 . 2009-10-12 19:59 -------- d-----w- d:\program files\GIGABYTE
2009-10-12 19:59 . 2009-10-12 19:39 -------- d--h--w- d:\program files\InstallShield Installation Information
2009-10-12 19:50 . 2009-10-12 19:50 -------- d-----w- d:\program files\Intel
2009-10-12 19:47 . 2009-10-12 19:39 -------- d-----w- d:\program files\Realtek
2009-10-12 19:47 . 2009-10-12 19:45 -------- d-----w- d:\program files\Common Files\InstallShield
2009-10-12 19:47 . 2009-10-12 19:47 -------- d-----w- d:\documents and settings\All Users\Application Data\Razer
2009-10-12 19:46 . 2009-10-12 19:45 -------- d-----w- d:\program files\Razer
2009-10-12 19:45 . 2009-10-12 19:45 -------- d-----w- d:\program files\DIFX
2009-10-12 19:39 . 2009-10-12 19:39 -------- d-----w- d:\documents and settings\Apurv Parikh\Application Data\InstallShield
2009-10-12 19:26 . 2009-10-12 19:26 -------- d-----w- d:\program files\microsoft frontpage
2009-10-12 19:23 . 2009-10-12 19:23 21640 ----a-w- d:\windows\system32\emptyregdb.dat
2009-08-14 04:27 . 2009-08-14 04:27 4485632 ----a-w- d:\windows\system32\drivers\ati2mtag.sys
2009-08-14 02:28 . 2009-08-14 02:28 446464 ----a-w- d:\windows\system32\ATIDEMGX.dll
2009-08-14 02:27 . 2009-08-14 02:27 345600 ----a-w- d:\windows\system32\ati2dvag.dll
2009-08-14 02:10 . 2009-08-14 02:10 204800 ----a-w- d:\windows\system32\atipdlxx.dll
2009-08-14 02:10 . 2009-08-14 02:10 155648 ----a-w- d:\windows\system32\Oemdspif.dll
2009-08-14 02:09 . 2009-08-14 02:09 26112 ----a-w- d:\windows\system32\Ati2mdxx.exe
2009-08-14 02:09 . 2009-08-14 02:09 43520 ----a-w- d:\windows\system32\ati2edxx.dll
2009-08-14 02:09 . 2009-08-14 02:09 155648 ----a-w- d:\windows\system32\ati2evxx.dll
2009-08-14 02:08 . 2009-08-14 02:08 602112 ----a-w- d:\windows\system32\ati2evxx.exe
2009-08-14 02:06 . 2009-08-14 02:06 53248 ----a-w- d:\windows\system32\ATIDDC.DLL
2009-08-14 02:00 . 2009-08-14 02:00 311296 ----a-w- d:\windows\system32\atiiiexx.dll
2009-08-14 01:58 . 2009-08-14 01:58 3492585 ----a-w- d:\windows\system32\SET80.tmp
2009-08-14 01:58 . 2009-08-14 01:58 3492585 ----a-w- d:\windows\system32\SET7F.tmp
2009-08-14 01:58 . 2009-08-14 01:58 3492576 ----a-w- d:\windows\system32\ati3duag.dll
2009-08-14 01:47 . 2009-08-14 01:47 12959744 ----a-w- d:\windows\system32\atioglxx.dll
2009-08-14 01:42 . 2009-08-14 01:42 2081920 ----a-w- d:\windows\system32\ativvaxx.dll
2009-08-14 01:42 . 2009-08-14 01:42 887724 ----a-w- d:\windows\system32\ativva6x.dat
2009-08-14 01:42 . 2009-08-14 01:42 3 ----a-w- d:\windows\system32\ativva5x.dat
2009-08-14 01:25 . 2009-08-14 01:25 49664 ----a-w- d:\windows\system32\atimpc32.dll
2009-08-14 01:25 . 2009-08-14 01:25 49664 ----a-w- d:\windows\system32\amdpcom32.dll
2009-08-14 01:21 . 2009-08-14 01:21 561152 ----a-w- d:\windows\system32\atikvmag.dll
2009-08-14 01:21 . 2009-08-14 01:21 45056 ----a-w- d:\windows\system32\aticalrt.dll
2009-08-14 01:20 . 2009-08-14 01:20 45056 ----a-w- d:\windows\system32\aticalcl.dll
2009-08-14 01:19 . 2009-08-14 01:19 3469316 ----a-w- d:\windows\system32\SET94.tmp
2009-08-14 01:19 . 2009-08-14 01:19 3469312 ----a-w- d:\windows\system32\aticaldd.dll
2009-08-14 01:19 . 2009-08-14 01:19 163840 ----a-w- d:\windows\system32\atiadlxx.dll
2009-08-14 01:18 . 2009-08-14 01:18 17408 ----a-w- d:\windows\system32\atitvo32.dll
2009-08-14 01:17 . 2009-08-14 01:17 53248 ----a-w- d:\windows\system32\drivers\ati2erec.dll
2009-08-14 01:17 . 2009-08-14 01:17 376832 ----a-w- d:\windows\system32\atiok3x2.dll
2009-08-14 01:12 . 2009-08-14 01:12 614400 ----a-w- d:\windows\system32\ati2cqag.dll
2009-08-05 09:01 . 2004-08-04 12:00 204800 ----a-w- d:\windows\system32\mswebdvd.dll
2009-08-05 08:10 . 2009-10-12 19:47 831488 ----a-w- d:\windows\RtlExUpd.dll
2009-07-29 04:37 . 2004-08-04 12:00 81920 ----a-w- d:\windows\system32\fontsub.dll
2009-07-29 04:37 . 2004-08-04 12:00 119808 ----a-w- d:\windows\system32\t2embed.dll
2009-07-17 19:01 . 2004-08-04 12:00 58880 ----a-w- d:\windows\system32\atl.dll

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
*Note* empty entries & legit default entries are not shown

"JMB36X IDE Setup"="d:\windows\RaidTool\xInsIDE.exe" [2007-03-20 36864]
"36X Raid Configurer"="d:\windows\system32\xRaidSetup.exe" [2007-11-19 1966080]
"Adobe Reader Speed Launcher"="d:\program files\Adobe\Reader 9.0\Reader\Reader_sl.exe" [2009-02-27 35696]

"d:\\Program Files\\Java\\jdk1.6.0_16\\jre\\bin\\javaw.exe"=
"d:\\Program Files\\Java\\jdk1.6.0_16\\jre\\bin\\java.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=

R2 GEST Service;GEST Service for program management.;d:\program files\GIGABYTE\EnergySaver\GSvr.exe [10/12/2009 3:59 PM 68136]
R3 DAdderFltr;DeathAdder Mouse;d:\windows\system32\drivers\dadder.sys [10/12/2009 3:45 PM 22784]
R3 LycoFltr;Lycosa Keyboard;d:\windows\system32\drivers\Lycosa.sys [10/12/2009 3:46 PM 16896]
Contents of the 'Scheduled Tasks' folder

2009-10-12 d:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-2000478354-1229272821-725345543-1003Core.job
- d:\documents and settings\Apurv Parikh\Local Settings\Application Data\Google\Update\GoogleUpdate.exe [2009-10-12 19:44]

2009-10-13 d:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-2000478354-1229272821-725345543-1003UA.job
- d:\documents and settings\Apurv Parikh\Local Settings\Application Data\Google\Update\GoogleUpdate.exe [2009-10-12 19:44]
------- Supplementary Scan -------
FF - ProfilePath - d:\documents and settings\Apurv Parikh\Application Data\Mozilla\Firefox\Profiles\51fddshg.default\
FF - plugin: d:\documents and settings\Apurv Parikh\Local Settings\Application Data\Google\Update\\npGoogleOneClick8.dll


catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer,
Rootkit scan 2009-10-12 22:55
Windows 5.1.2600 Service Pack 3 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

--------------------- DLLs Loaded Under Running Processes ---------------------

- - - - - - - > 'winlogon.exe'(748)
Completion time: 2009-10-13 22:56
ComboFix-quarantined-files.txt 2009-10-13 02:56

Pre-Run: 489,494,630,400 bytes free
Post-Run: 489,580,933,120 bytes free

[boot loader]
[operating systems]
d:\cmdcons\BOOTSECT.DAT="Microsoft Windows Recovery Console" /cmdcons
multi(0)disk(0)rdisk(0)partition(1)\WINDOWS="Microsoft Windows XP Professional" /noexecute=optin /fastdetect

152 --- E O F --- 2009-10-13 02:48

Please help me out with this.

A: Every downloaded file gets CRC Error (Corrupted File)


1 more replies
Answer Match 86.1%

To whom it may concern:

The following zip file is corrupted. Please check.

Date last modified 02/11/15
Company Toshiba
Type Video Player
Subtype (none)
Size (Kb) 148050455
Language Universal
Country World Wide
Description With the TOSHIBA VIDEO PLAYER, you can watch videos on your Notebook.

Download link

A:Toshiba Video Player - Corrupted downloaded zip file

Hi Luis

What do you mean with corrupt?
It cannot be downloaded or you have noticed some problem with player installation?

5 more replies
Answer Match 83.58%

when running the GMER, it allowed me only to check the options: service, registry, file, C:\, ADS. i am not sure if that will be a problem.
thank you very much. i hope to hear from you soon.

A:failed to save all components to the file //system32// ... the file is corrupted or unreadable. this error might be caused by a...

Hello and welcome to Bleeping Computer! I am HelpBot: an automated program designed to help the Bleeping Computer Staff better assist you! This message contains very important information, so please read through all of it before doing anything. We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here. To help Bleeping Computer better assist you please perform the following steps:*************************************************** In order to continue receiving help at, YOU MUST tell me if you still need help or if your issue has already been resolved on your own or through another resource! To tell me this, please click on the following link and follow the instructions there.CLICK THIS LINK >>> <<< CLICK THIS LINK If you no longer need help, then all you needed to do was the previous instructions of telling me so. You can skip the rest of this post. If you do need help please continue with Step 2 below.*************************************************** If you still need help, I would like you to post a Reply to this topic (click the "Add Reply" button in the lo... Read more

3 more replies
Answer Match 73.92%

I have Windows XP Pro, sp 2 and use Firefox 2.0.

When I try to download a large (over 2.5 GB) file it always stops before the file is completely downloaded. When it stops it says "Done", like there is nothing wrong. I can download small to medium (0-500MB) files alright. And it messes up at different sites. So it's not site related.



A:File download says done and stops before file is completely downloaded in Firefox

Use a download manager.

2 more replies
Answer Match 72.66%

i am using IDM to download files over net. it was working fine but from a few days back whenever i download a file it completes the downloading to 100% but afterwards it says error occured while joining the downloaded parts into one file. So i have to download the file in only one thread now(not in 8 parallel threads). I am unable to figure out what the problem is.

More replies
Answer Match 71.82%

I'm in the process of repair/recovery of my machine (Dell Inspiron 8500 with Windows XP Home, Service Pack 2). I'm following exactly the instructions in:, but a problem has developed. The "software" file (which is the file that the original blue screen error message says is "corrupt, absent or not writable") will not copy to the new tmp directory to create the backup. My understanding from the article is that this backup file (software.bak) will later be used to restore correct settings for various software applications. Since I can't copy it, it appears that I am screwed, no? Or is there a way out somehow?

Thanks to anyone who's been there and can help...

BTW I have the XP installation disk that came with, and a diagnostics disk which I have not yet run.


A:Blue Screen: Registry File Failure; can't copy corrupted file to tmp directory

Never mind, I had it wrong--didn't read the document referred to above carefully enough. The procedure worked like a charm, and the document is very easy to read and entertaining to boot! (pun intended).

The document describes a procedure that closely follows a Microsoft KB document (which I now can't find) but does not contain any warning regarding whether the OS is an OEM (original equipment manufacture) install or not. The Microsoft doc says not to use the procedure on an OEM-installed OS, but I just did it on my Dell, so that warning seems to be incorrect.

Many many thanks for the help provided by this document and this site.

1 more replies
Answer Match 71.82%

Live update won’t install the latest virus definitions, and gives me this error:

LU1856 Live Update was unable to access the file it downloaded

I have followed all the (very limited) instructions on the Symantec site, and have tried deleting then reinstalling live Update, but get the exact same error message.

I have read that this problem relates to having version 2.5 of Live Update installed. How can I check which version I have?

A:Nav 2005 error: LU1856 LiveUpdate was unable to access the file it downloaded

This is what Symantec say about it...............

2 more replies
Answer Match 71.82%

Translated the error message is:
The file CAb that you need for this installation is corrupt or cannot be used. this could be a network faillure, a problem reading the CDROM or a problem with the packet.

I have this when installing office 2007 and Nero 8

I just have done a complete new installation of Vista basic
I have installed al the Vista updates available

Any help is very much aprreciated !
Many thanks,
Harry Klein
The Netherlands

A:Error: during office installation corrupted CAB file

6 more replies
Answer Match 71.82%

My old XP "Home Edition" computer can't boot up.

I get this error
"c:\windows\system32\config\system missing or corrupt."

And it never came with a bootable XP CD.

But I discovered later on that I can use something called
"Puppy Linux CD" to access my old files.

The good news is that I can access my hardrive using
"Puppy Linux CD" without any problems.

I think it was a virus/trojan of somesort that caused my windows from starting.

But I created this topic so that someone could actually help
me to MANUALLY recover certain files, like certain stored files in some directory, in order to restore windows.
Because, like I said, I don't have a cd. And I really miss my XP!

I also have plenty of blank CDs to burn and a 900GB USB hardrive that I could use.
Appreciate it!!!

A:XP won't Start up due to "missing or corrupted file" error and I don't Have a CD, either!

If the corrupted files were from a rootkit i highly recommend that you just copy your desired files over to another pen / burning a CD from the live distribution and re-install Windows from scratch.

A Windows XP cd you could borrow from a friend-friend or something similiar just hear around since you can't even start and we dont know what's in the system right now.

Every sys file you replace will be corrupted again if there is more files that are infected so most likely this is the end of your current partition

more replies
Answer Match 71.82%

I am trying to install a new fresh windows xp pro 64 on my computer. Everything is new except for the hard drive. It was formatted during installation and after several attempts, I keep getting "Windows could not start brcause of the missing or corrupted file C:\windows\inf\biosinfo.inf I did go into the repair console on the 3rd time, but I do not understand how you repair a file inside the command line area. Any ideas or help is greatly appreciated! Alan

A:Installation error - missing or corrupted file

Found this article that might apply to your situation. If you have some third party software on your system, like Nortons Antivirus, when you start the install. to expand...

1 more replies
Answer Match 71.82%

Hi Tech Guys,

I needed support for corrupted and excel files, do you know any best word and excel corrupted recovery software? i recovered a deleted word and excel file, but when i opened it some are okay and some are corrupted.

Please i really need help.. thanks in advance

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Answer Match 70.98%

Dell Studio 1535; Vista Home premium SP2

When problems first started: intermittent taskbar popups stating that .exe like javaw.exe and googletoolbarnotifier.exe were corrupted and to run chkdsk. Ran chkdsk without /f and no problems reported but situation fast deteriorated where I was unable to download/save files such as HijackThis to try and diagnose the problem. When tried to run chkdsk with /f got message that another process had locked the system and did I want to schedule on restart - which I did straightaway and left chkdsk chugging away. Unfortunately, in the morning discovered that system had restarted and haven't been able to find the bootex.log file where I believe chkdsk log is saved.

However, the problems appear to have gone away but I'm skeptical. So followed instructions and run Hijack, dds and GMER and am cut/pasting the logs into this post so that hopefully one of the many people here with far more experience than me might be able to advise whether indeed no obvious malware problems or otherwise. Thanks in advance for any/all help.


Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 2:04:20 PM, on 5/18/2013
Platform: Windows Vista SP2 (WinNT 6.00.1906)
MSIE: Internet Explorer v9.00 (9.00.8112.16476)
Boot mode: Normal

Running processes:
C:\Program Files\TortoiseSVN\bin\TSVNCache.exe
C:\Program Files\BillP Studios\WinPatrol\WinPatrol.exe
C:\Prog... Read more

More replies
Answer Match 70.98%

Dear techs
I hope that you can help me.
My problem refers to an external 'backup' drive that gives the above error.
I have always disconnected the usb correctly
It was working perfectly nad then...
Is this the end of my essential back up? If yes. What is the point of having one?

A:Error message 'the file or directory is corrupted and unreadable'

Are you able to read anything on the drive? Have you tried running checkdisk or scandisk in repair mode on the drive?

The fact is, drives fail. A backup is simply supposed to be a second copy of your important data, not the only place you store your data.

4 more replies
Answer Match 70.98%

The short version: my Acer Aspire S3-391-6046 laptop crashed a week ago, and now it is unable to boot. It says the boot configuration data is missing or contains errors, with error code 0xc0000185. When I ran chkdsk in command prompt, it said the master file table is corrupted and Windows could not recover it. Diskpart also lists several volumes with Fs RAW (including C: ). I have tried startup repair and bootrec commands but it hasn?t worked. I don't really know what I'm doing/what to do, and would appreciate help from some informed people. Microsoft support suggested renaming & copying over registry files, but that was before I did chkdsk and I'm scared of doing something that would make my situation worse. Thank you for any help you can give me!!!__________More details:At the time of the crash, my computer was on but not running anything at the time as I had been watching a DVD but ejected it because it started glitching. I got a blue screen that said, "Your PC ran into a problem and needs to restart. We're just collecting some error info, and then we'll restart for you. If you'd like to know more. you can search online later for this error: SYSTEM_SERVICE_EXCEPTION (dxgkrnl.sys)." When the computer finally restarted, I got another blue screen that said,"RecoveryYour PC/Device needs to be repairedThe Boot Configuration Data for your PC is missing or contains errorsFile:\EFI\Microsoft\Boot\BCDError code: 0xc0000185You'll need to use recovery tools. If you don't have any i... Read more

A:Corrupted master file table & boot error--What should I do?

How to use a Lazesoft Windows Recovery CD or USB device to fix the boot problems if your Windows operating system does not start correctly"It is very common for PC users to be faced with a Windows crash. When this happens, the dreaded 'Blue Screen of Death' pops up, or your PC has a black screen and can not boot or start up"Lazesoft Recovery Suite Home Edition ( SS ) Recovery Suite Home Edition video tutorial

4 more replies
Answer Match 70.98%

Hello, guys. I have a snapshot for my problem:

Size in explorer: ~2.7 GB
Size in props window: 0 bytes
Size of allocated space in drive's props: 255 from 300.

Erm... Ok. I've never seen such corruptions before. The file you see actually was some files and folders. I guess they got corrupted, but I don't know how. It's a friend of mine's and he used "Safely remove...." from what he's told me.

I can't copy, archive (backup), move etc. the file.

What happened (not "how")?
Can I recover those files and folders?
It's the file-system that got currupted?

A:Corrupted external usb HDD file-system into a single file

Have you tried it on more than one computer? Is there a tiny Write Protect switch somewhere on the stick which may have been partically turned on or off?


1 more replies
Answer Match 70.14%

I made it about 10 minutes into the XP setup when I got the error screen

The file serial.sys is corrupted.
Press any key to continue

... and at the bottom it says

Setup failed. press any key to restart your computer.

Any ideas for a cause.

A:Solved: Windows XP setup error - THE FILE SERIAL.SYS IS CORRUPTED..

This can be caused by either a faulty disc or a faulty drive. You can also check the ATA or SATA cables that connect your drive with the motherboard or try replacing them.

2 more replies
Answer Match 70.14%

Every time the computer is turned on or restarted it runs Starup Repair. When i look at the diagnosis it says 'boot critical file c:\ci.dll is corrupt'. I have already tried to restore the computer but i don't have the discs where i have backed up the computer. I have also run a virus scan with Avira and it did pick up 4 viruses and i removed them but the error still occurs. If someone could help me and give me guidance it'll be much appreciated.

A:Startup Repair error : Boot critical file c:\ci.dll is corrupted

After the PC tries the start up repair, select advanced options. From there you should be able to access CMD.

Once you get CMD open run this command. sfc /scannow -This will scan the integrity of all protected system files and repairs the system files if needed.

2 more replies
Answer Match 69.72%


I've had an important document to send via email as an attachment. It was a word document .doc file which basically included 13 .jpg pictures, (one on each page), and some brief comments under each inserted picture.

I sent this file as an attachment, (approx 3 meg), using outlook express, and the recipient said they couldn't open the file as it was corrupt. I checked the original file my end, and it was fine. I sent a copy the same way to myself, I saw it had become corrupted along the way and could not be opened. I experimented and discovered it was happy to send all sorts of attachments such as .rtf, and the web page version html etc all fine on other end non corrupted, but could not get the .doc versions through without it getting the corrupted file message when opening the attachment on the other side.

In the end I sent it via my hotmail account (still using/through outlook express though) and it worked/opened fine.

I use SKY as my ISP, do you think it is something to do with them, or can you think of another reason?

Thanks in advance for your thoughts.


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Answer Match 69.3%

i have been using a 128mb flash USB memory.some files in it are not accessible.when i tried opening or deleting it says "cannot remove folder :the file or directory is corrupted and unreadable".i do have back up copies of those files but i want them removed.i have also noticed a new file in the drive by the name "s2uk".i am not sure if it is a virus or something.i keep removing it and it promptly comes back the next time i open the drive.Please help me.

A:ERROR MESSAGE:cannot remove folder,the file or directory is corrupted and unreadable

Although some drive manufactures and BIOS provided so-called "low level format utilities", they actually perform a write-read verify of the drive's user data sectors, and do not actually perform a low-level format. SimpleTech does not provide such utility. In the event of a corrupted master boot record or boot block virus, use FDISK /MBR command to restore the master boot record. But be careful not to do it to your hard drive.

2 more replies
Answer Match 69.3%

Hi Guys,

First time user here I was wondering if any of you could help?

My computer wont doawnload anything at first it was saying "unknown publisher" so I went into internet options/advanced and changed it to allow downloads.

Now when the download gets to 100% it's saying "corrupt file" or "corrupt cabinet file".

I'm trying to download ie7 and my copy of windows is definetly genuine.

Can anyone help.


A:Corrupted File / Corrupted Cabinet File

Welcome to BC
What type of internet connection do you have? When downloading, save it to your desktop then try installing it in safemode

1 more replies
Answer Match 68.88%

Well I downloaded the zbrush program and the install guide but they downloaded in .php format, because I used free download manager on the links instead of firefox. I know it downloaded the program and exe because it's the right size but I don't know how to change it from a .php extension file to an .exe so I can execute the program in windows xp.
Any advice would be great cause this file is really big and I really don't want to re-download it since dial up took hours and hours the first time.


A:How to open exe file that downloaded as a php file?

Change the file name extension to .exe.To do this, open My Computer, Go to Tools -> Folder Options -> View Tab. Under Advanced Settings, do not check Hide extensions for known file types. Then change to extension of the file. This only works in Windows XP.

1 more replies
Answer Match 68.88%

I am in the process of modifying an existing device driver. After making some organizational changes to the project build structure I
was able to successfully compile and install the driver on a clean Windows 7 64 bit machine. I then proceeded to plug the device into the machine via USB. The Plug and Play manager kicked off and everything appeared to be going fine, but ultimately the device
was NOT successfully installed. The only clue as to what might be happening was listed in as
ndv: 12:37:20.307 Installing device...
dvi: 12:37:20.307 {DIF_INSTALLDEVICE}
dvi: 12:37:20.307 Class installer: Enter
inf: 12:37:20.307 Opened INF: 'C:\Windows\System32\DriverStore\FileRepository\some.inf_amd64_neutral_9ab34af1e046559f\some.inf' ([strings])
inf: 12:37:20.307 Opened INF: 'C:\Windows\System32\DriverStore\FileRepository\some.inf_amd64_neutral_9ab34af1e046559f\some.inf' ([strings])
!!! dvi: 12:37:20.370 Class installer: failed(0x00000570)!
!!! dvi: 12:37:20.370 Error 1392: The file or directory is corrupted and unreadable.
dvi: 12:37:20.370 {DIF_INSTALLDEVICE - exit(0x00000570)}
!!! ndv: 12:37:20.370 Error(00000570) installing device!
ndv: 12:37:20.370 Device install status=0x00000570
ndv: 12:37:20.370 Performing device install final cleanup...
! ndv: 12:37:20.370 Queueing up error report since d... Read more

More replies
Answer Match 68.04%

This problem started a couple days ago. There doesn't seem to be a user initiated trigger, as it first happened after the computer was idling for a while, and subsequent crashes/problems occurred at various times in various circumstances, all the while getting worse. I'll elaborate below, but first:HardwareMotherboard: Gigabyte GA-P35-DS3LProcessor: Q6600Memory: 2x 1GB Ballistix (on QVL)Hard Drive: 500GB Seagate 7200.11Video Card: MSI 8800GTPSU: 630W RaidmaxSoftwareOS Version: Windows XP Pro 32 bit, 5.1.2600 Service Pack 2 Build 2600Antivirus: NOD32Firewall: Zone AlarmThe ProblemThe computer is almost exactly two months old, and was running perfectly up until this point when, as stated, it crashed seemingly randomly and never stopped crashing since.The first error I was not around for. I came back to my computer to find it was in an infinite BSOD-reboot loop, where it would clear POST and the Windows splash screen would pop up for about three seconds followed by an instant BSOD. It probably was going on for a good 20-30 minutes before I stopped it, which I did by completely powering down the system and then restarting. When Windows loads, it pops up the message 'Windows has recovered from a serious error'. I send the error report and it says everything is unknown except that it was caused by a driver, but doesn't know which driver. I figured it must have been a random thing, because I hadn't updated any drivers since first building the computer, ... Read more

A:Bsods And Corrupted File System Structure And Corrupted Drivers, Oh My

all of your hardware seems made by reputable companies but for onePSU: 630W RaidmaxEverybody makes a few bad power supplies the gigabyte mobo come with some monitoring software utilities?

4 more replies
Answer Match 67.2%

Hi all,

I was using the OneNote 2013 free edition on my Windows 8.1 computer without any problems for months. Now, I dont know, why all of a sudden this application just doesnt want to open anymore? I have already tried to reinstall it from the CD, have done repair, online repair, etc. But still it will not open at all. All I get is the below error message after launching it - "C:\Program Files\Microsoft Office 15\root\office15\ONENOTE.EXE The file or directory is corrupted and unreadable."

Does anyone know how to solve this issue?

Thanks in advance!

A:Solved: OneNote 2013 Free error message "The file or directory is corrupted and unrea

Welcome to TSG melanirudolph!
I would do a repair on office and/or reinstall one note. I don't use One Note but this is a standard fix. if your lucky there is a problem with office installation files. Unlucky would be a failing hard disk.

3 more replies
Answer Match 67.2%

*******NO COMBO FIX LOG IS ATTACHED***********First, thank you for what you people do here. I suddenly began receiving the error "Windows - Delayed Write Failed. (Failed to save all the components for the file \System32\0000390c. The file is corrupted or unreadable. This error may be caused by a PC hardware problem)In addition, my desktop went black and lost my desktop icons. A box popped up saying I needed to purchase some time of computer fix. Researching the problem, I came across a forum that suggested running ComboFix from your site, which I did. After running it, I found the warning not to run it unless specifically instructed to. In any event, I did run it and currently my desktop icons are back, however my desktop background is still black and I have a new icon on my desktop that is a red circle with a white X on it. Please let me know what else I should do, if anything. I have not deleted ComboFix.exe from my computer or performed any other tasks.And again, thank you for what you do. Warmest regards

More replies
Answer Match 67.2%

I have all of my videos from my JVC HD Video Camera on my external hard drive, however one of my folder has all the videos with the extention .ced instead of .mts file like the rest. The .ced files won't play in Windows Media Player, or Everio's MediaBrowser Player like the rest and I haven't found anything to convert them...Please tell me there is a way to recover these videos!!!


A:CED Video File Corrupted File JVC

From what I can find, this can occur when the SD card used by the camera is not formatted properly. Thus the camera creates .ced files instead of .mts files. The solution is to reformat the SD card.

As for the files, then can apparently be converted using most any file conversion tool like Any Video Converter. There was likely software provided by JVC which should be able to read/convert them as well.

1 more replies
Answer Match 66.36%

Hello everyone,

Firstly I would like to say that this seems like a swell enough forum as is and I am frankly out of ideas. About a year ago I had backed up a rather large series of files under one name for my roommate who was in the process of doing some "spring cleaning" on his computer. Fast forward to now and he is out of Hard-drive space damn near and has been unable to find the reserve file himself. Below is the directory under which I named and saved the around 200gb file of games and old-ROTC documents. Regardless the file needs to be found and even after un-hiding all files from the control panel, I have yet been able to locate it. It would seem to be simple enough, one would think that you could see the file name sitting above Program Files but it is not. Any one have any ideas, we would rather not have to reformat/ system restore if we can avoid it.


A:File path error/ Cannot find file directory/file itself

I used a software called TreeSize which shows the size of all folders on the disk. Thinking that the Windows OS is around 18gb, a 200gb files should really stick out with TreeSize.

1 more replies
Answer Match 65.94%

OS Version:  Windows 7 Enterprise x 86
IE Version:  IE 11
When a file is being downloaded from an internal website, an error prompt occurs, "certificate is not trusted".
However, it occurs, file can be downloaded properly.
If it can be controlled by Group Policy, please advise
Best solution: an error prompt can be suppressed

More replies
Answer Match 63.84%


When I was trying to download a file in ie9, the open button did not do anything. I clicked on save as and it just said "the file could not be downloaded". This happens with any file I try to download. Windows was installed last week and the system is new. Firefox and Chrome will download files. If anyone has suggestions, please reply.

Thanks, shelbourne104

A:IE9 error "file could not be downloaded"

try to save it on your DESKTOP with a small name like docum.test
does that work?
Try temporary disabling your antivirus scanner and try again

9 more replies
Answer Match 63.42%

How do I fix or open a corrupted PDF file that has been corrupted by some sort of programmatically emailing?

I have already asked Adobe and I have yet to get a response.

If necessary, I might look into the file format of a PDF file.

Please see the following screen shot:

A:How do I fix or open a corrupted PDF file that has been corrupted?

You might be able to extract the text with a hex editor, but other than a specific tool (I don't know of one) to fix it.......

1 more replies
Answer Match 63.42%


I have a problem today. I need it answered ASAP, please!

So I am doing a project for school and stuff...and I need to download this animation software called Pencil. Now, My PC has not been opening .exe files. So I'm screwed.

Let me explain.

Whenever I download a application file (.exe) and try to open it, this happens:

Now, it does this on EVERY .exe file I try to open. EVERY FILE.

If you know the solution, that would be great! Please tell me ASAP!

Austin C. Hutchinson

A:My PC says "File is Corrupted" whenever I open a download .exe file!

Try restoring the default action for .exe files: Default File Type Associations - Restore

Also try downloading the file while booted to Safe Mode with Networking. If that works then something is starting at boot that is causing the problem. Use Clean Boot to resolve:

Perform a clean startup to determine whether background programs are interfering

3 more replies
Answer Match 63%

I need to know where are the downloaded files stored in Windows 7 that are installed in background through 500kb installers.

A:Where is my downloaded file

Do you know what they are called? Try typing the name, or part of the name, in the box that pops up when you hit the start button, then right click on the name and click on "Open File Location"

Or you could look in "Downloads" - Type that in the box and "Open File Location", you should find them there.

3 more replies
Answer Match 63%

Hey all,

Sorry I'm new to the forum, hopefully this is the right place to put this.

I've just upgraded my Dell XPS 420 to windows 7-32bit Home Premium from vista and now any time I try and install a program from the internet (even things like iTunes or Firefox) I'm runnig into problems.

Once I've downloaded any set-up file I click on it and the user account asks if I want to allow the program access. Once I click yes it thinks about it for a bit and then nothing happens.

I've tried running them as administrator and in compatability mode. I've also tried unblocking them in the properties and even re-downloading and installing without any user account settings or firewall but nothing works.

I even thought it might be a bad install of Windows so I formatted my hard drive and tried again but still no luck.

Can anyone please help, my computers basically useless right now


A:No downloaded set-up file will run :(

Quote: Originally Posted by Nemo01

Hey all,

Sorry I'm new to the forum, hopefully this is the right place to put this.

I've just upgraded my Dell XPS 420 to windows 7-32bit Home Premium from vista and now any time I try and install a program from the internet (even things like iTunes or Firefox) I'm runnig into problems.

Once I've downloaded any set-up file I click on it and the user account asks if I want to allow the program access. Once I click yes it thinks about it for a bit and then nothing happens.

I've tried running them as administrator and in compatability mode. I've also tried unblocking them in the properties and even re-downloading and installing without any user account settings or firewall but nothing works.

I even thought it might be a bad install of Windows so I formatted my hard drive and tried again but still no luck.

Can anyone please help, my computers basically useless right now


Hi and welcome

I suspect you have a DEP problem. Can you go into event viewer by typing event viewer in search. Go to the windows logs>application tab. Look for errors involving app crash, app hang, and anything containing the name of one of the failed files (like itunes or whatever) There will be a ton of them. errors have red in the left hand column. when you find things that you think fit not the event ID and source. DEP problem typicall reflect themselves in event ID 1000 source 100. let us k... Read more

3 more replies
Answer Match 63%

Hi everyone - hope this is posted in the right area

I am trying to download a file from this page -

when I click on the blue text of my choice, a box pops up asking me whether I want to open it from its present location or save it to disk. If I choose open it, a box comes up showing the download in process - at the end, I get a WinZip box, which says that this is an 'evaluation copy' and asks me what I want to do - agree to the evaluation conditions, quit, or get ordering info. I click agree, and I get a Winzip Wizard. I start trying to click my way through this process - I get screens like - 'Would you like to Unzip or Install from optr_por[1].zip' (I say yes) and then "Click now to unzip to selected folder, C:/unzipped/optf_por[1]. I say yes - a box comes up which says the files have been successfully unzipped to this location, and then a Windows Folder called TEMP pops up with an file inside it - the file is a Winzip icon, and seems to be the file I have just downloaded - it is called "optf por"....

Seems good so far. Then I click on it, hoping to see the document I have attempted to download. But I get a small box that says 'WinZip self extractor' at the top, and which says 'To Unzip all files in optf_por.exe to the specified folder, press the unzip button'. The specified folder is C:/WINNT/TEMP. I press Unzip and... a tiny box comes up which shows the p... Read more

A:where is my downloaded file?

It can be confusing trying to keep track of where downloaded programs unzip to especially using winzip. I think your first step should be to clean out the default folder winnt temp. I don't believe there is anything needed there but just to be on the safe side don't delete anything from the recycle bin until you're sure you can reboot and run programs without error messages. Next instead of letting the program run itself without installing on your hard drive create a new floder on the C drive tree or whatever your hard drive letter is and save it to that folder (save to disk, browse, choose that folder C:temp that you created.) That way if it unzips to the winnt folder it should be the only program in there, plus you have the original download on your computer so you won't have to keep downloading each time . As to what program to use to open the file that depends on what kind of program it is. Good luck

1 more replies
Answer Match 63%

Can I ask a really stupid question?
It's about locating downloaded files. Not the ones where I select save and then select a folder but the ones which don't offer that. For example right now Java is downloading but the files are not going where the existing Java files are (C:/Program Files/Java).
My question: how can I find out where files have downloaded to?

A:Where is that downloaded file?

If you know the name of the file, even partial name. You can do a Search. If you only know the extension, for Java it is .jar or .idx, you can search using a wild card (search: *.jar) Java files are stored under C:\Documents and Settings\yourprofilename under .java, .javaws or jpl_cahce folders. Be sure you are showing Hidden Files and Folders.

4 more replies
Answer Match 62.16%


Ive just installed Windows 7 Pro and im struggling to open a downloaded file. Ive downloaded MSE 64-Bit and it wont work together with Speccy. The file is there in downloads but nothing happens.

The other issue is that in my browsers, Chrome and IE9 the pages seem like they have not loaded correctly.

Can you assist please.


A:Cant open downloaded file

Welcome to Seven Forums,

Are you saying you can't install MSE with Speccy running?
If that's the case, exit Speccy and try to install MSE.

Can you post screen prints of what you see for the browser problems, and explain what is wrong?
Screenshots and Files - Upload and Post in Seven Forums

9 more replies
Answer Match 62.16%

I downloaded a .pdf file but don't remember the name of it. It was 8meg in size but now I can't find it anywhere. I've gone to all download folders, etc.

What happened to the function that was in XP where you could search the most recently downloaded files by date, etc.?

It's like if you don't remember the name of the file you downloaded your screwed!

A:Finding a downloaded file.........

START type in *.pdf enter

gets a list of all pdf files, then sort by date if you want

3 more replies
Answer Match 62.16%

Hey guys,

been here before and I love your feedback. It has helped keep this old hunk of junk running.

Right now, I think I just made an idiotic mistake. I was on AIM and my friend sent me a link and said "hey I think i found a picture of you". It is morning, I just woke up, and i'm easily amused. So I clicked it, tried to execute the file or whatever, and nothing happened. Just then I went to a website to try to find out how to open it, and much to my surprise it says DO NOT OPEN THESE, possibly virus, etc.
Now my heart is racing. What do I do?! Spybot? Virus scan. Will it pick it up? Is there any alternative method I could to use to get rid of it?
DO NOT OPEN, just for reference.

A:I'm an idiot. Downloaded a .pif file

8 more replies
Answer Match 62.16%

boopme sent me here.
I have a Windows 7 laptop.
I don't know what's happening with my laptop. It's been an utter mess for the past month now. I think I might have downloaded an infected .rar file. First I went to the "Am I infected?" forum and boopme tried to help me and then he told me to come here. But before I made this post I tried following the steps in the "it may not be malware" guide. But unfortunately that has not helped.
My laptop has had all kinds of different problems over these last 5 weeks. They seem to keep changing. It will be one problem for a few days and then it will be a different problem for the next few days. Right now my laptop is VERY slow to start and once it finally does, nothing seems to work or if something does work it takes forever. In fact, I have to make this post from a different computer.
I ran Check Disk about 7 or 8 times over these past few weeks and each time I ran it it would find errors and fix them. It would even say "the volume is clean" after it finished. Every time after I ran Check Disk my laptop seemed to run fairly smooth but then the next day it would go right back to a slow grind. If you want I can post the Check Disk results.
I even did a clean boot and my laptop was still slow.
My Windows Update hasn't been working right for the past several months now so I thought that might be the cause of some of these problems so I disabled it in Services.
Also for some reason my System Res... Read more

More replies
Answer Match 62.16%

i downloaded a document on my laptop a month ago and saved it to a different folder in word. Then i made a few changes in the past few days and saved it multiple times, forgot to replug in my laptop and it died. now i cannot find the document with any changes. I can only find the original document i saved a month ago. I attempted (maybe not correctly) to check in temporary internet files but still did not find a newer version of my document. but i am positive i saved it, somewhere. help!!

A:lost downloaded file

only post a question once

closing post

continue here

1 more replies
Answer Match 62.16%

I am trying to download & open a file from a website. The file extension is .xls. It downloads just fine. But am not able to open it. In IE 9 I get the error message "Internal Server Error. Please contact system administrator" If I try to open in Office 2010 Home & Student (Excel, Word, etc) I get the error message "The file you are trying to open, d.htm, is in a different format than specified by the file extension. Verify that the file is not corrupted and is from a trusted source before opening the file" On the website I am downloading from the files name is followed by .xls. After downloading, it's name appears as d.htm. I've tried changing the name and opening with everything I can think of to no avail. I have no trouble with any other download. I have a friend with the exact same OS as mine with the same Office 2010 who can download and open with no problem. It opens automatically in Excel for him. Any help you can give will be greatly appreciated. I'm desperate! Thank you.

Tech Support Guy System Info Utility version
OS Version: Microsoft Windows 7 Home Premium , 64 bit
Processor: Intel(R) Core(TM) i3 CPU M 330 @ 2.13GHz, Intel64 Family 6 Model 37 Stepping 2
Processor Count: 4
RAM: 2804 Mb
Graphics Card: Intel(R) HD Graphics, 1274 Mb
Hard Drives: C: Total - 223434 MB, Free - 186817 MB;
Motherboard: Dell Inc., 029DYC, , .4QQZ2M1.CN1296104900D4.
Antivirus: McAfee Anti-Virus and Anti-Spyware, Updated and Enabled

A:Help. Can not open downloaded file

exactly how are you trying to download it? Can you post the link here? (right click on the link and select copy link location or whatever browser you're using has on its context menu)

Is your friend doing exactly the same steps as you and does he/she have the same browser?

1 more replies
Answer Match 62.16%

Resuming the download of one time download url is failing but the same works fine in Chrome.
Any solution or this is the way it behaves.

More replies
Answer Match 62.16%

I recently downloaded a file (a patch for a game) to my desktop (files download to DT by default) and when it had finished I checked the desktop and it had completely disappeared. This isn't the first time something like this has happened.

Any ideas what could be causing this?

A:Downloaded file disappeared!?

Try doing a search. Sometimes a file will download to a certain location no matter where your default is. For instance, every time I download the current issue of network world it goes to the viewer folder although my default is my documents.

19 more replies
Answer Match 62.16%

I recently download a .swf (shockwave file) from YouTube, but it won't play on my PC. I have Shockwave 11 on the PC, but don't know how to associate .swf files with it. Tried associating it with the only .exe Shockwave file I could find (SwInit.exe), but that doesn't work. What am I missing here?

More replies
Answer Match 62.16%

I have Firefox set up to save downloaded files to Desktop but newly downloaded files don't appear until the desktop is refreshed by hitting F5. Occasionally I get a similar story when deleted files don't disappear until F5 is pressed.

The more I use Windows 7, the less I understand how it can be considered a better product than Vista. Vista SP2 was working out much, much better for me. The small inconveniences in in 7 has sent usability down the pipes.

A:Downloaded file does not appear on Desktop without F5

I am having the exact same problem. It fixes itself if I force quite explorer and start it again... but this is hardly a solution. I am wondering if you use CCleaner at all. I am thinking that messed with some registry setting that caused this to happen. Also if you found any solution please let me know.

9 more replies
Answer Match 62.16%

Hello BC community, today I was searching for a keyboard macro to use in a game, it was zipped, had no password and was not detected by Eset Nod 32, I am using Windows 7 64 bits but I don't have a installation cd (custom pc). When I opened it, my default browser (Google Chrome) crashed and my computer rebooted. Then my anti virus found cmsetac.dll and ntdtcstp.dll, both were rated as win32/cakl.nag trojan and couldn't be cleaned, I already tried finding them with regedit, regscanner and msconfig but found nothing. I'm scanning my pc with Malware Bytes right now and found 4 objects so far, I'm also running Security Check by Screen317. I was reading some stuff at Virus Radar and I have a log file named "KB8888239.log", according to VR that is where the collected files go before being sent to a remote machine (scary stuff lol). These dlls are also related to mstwain32.exe, there's a folder in Windows folder called twain_32 and a dll file called twain_32.dll, but I don't want to go around deleting stuff. I think that is all the info I can give at the moment, as I'm still scanning with MB. Any help would be greatly appreciated.

A:Downloaded an infected file, what can I do now?

Please download TDSSKiller exe version to your desktop. Double-click on TDSSKiller.exe to run the tool for known TDSS variants. Vista/Windows 7 users right-click and select Run As Administrator.    Click on Change Parameters and click Detect TDLFS File System.    Click the Start Scan button.    Do not use the computer during the scan    If the scan completes with nothing found, click Close to exit.    If malicious objects are found, they will show in the Scan results - Select action for found objects and offer three options.    Ensure Cure (default) is selected, then click Continue > Reboot now to finish the cleaning process.    Note: If Cure is not an option, Skip instead, do not choose Delete unless instructed.    A TDSSKiller text file would be saved in Local Disk C.    Copy and paste the contents of that file in your next reply.ADW CleanerPlease download AdwCleaner by Xplode onto your desktop.Close all open programs and internet browsers.Double click on adwcleaner.exe to run the tool.Click on Clean.Confirm each time with Ok.You will be prompted to restart your computer. A text file will open after the restart.Please post the contents of that logfile with your next reply.You can find the logfile at C:\AdwCleaner[S1].txt as well.Please download Junkware Removal Tool to your desktop.Shut down your protection software now to avoid potential... Read more

5 more replies
Answer Match 62.16%

A friend has sent me a short video clip and I am unable to play it back as PC says no file to play! I have windows media player but this dose not help me. I am using windows 98. Can you tell me what software I need to down load.

A:Downloaded Video file

Whats the file extension of the clip?

2 more replies
Answer Match 62.16%

I downloaded an .exe file to convert .mov files to .wmv but it won't run at all. Not just this one but no other .exe filw will run. I have a Comodo firewall and AVG which I disabled but it made no difference.

Maybe I have a virus - I don't know.

I am running XP on an HP pavillian zv6100 laptop

I had to use the rescue disk a while back because my laptop had become inoperable. I had to start again.

Please help.

More replies
Answer Match 62.16%

Here was the virus total scan:
I downloaded this keygen from some website that claimed to crack a software called bandicam.
I regret this terrible decision and really need help in wiping these viruses
I'm also not very skilled at computers so if you could break down instructions into simpler steps it would a big help.

A:Downloaded a shady file


2 more replies
Answer Match 62.16%

I downloaded a file from the internet. The only
info. listed about the file is that it is "file
type EDA". Whenever I have gone to open the file
I get a message asking me which program I would
like to use to open this file. This is all well
and good except that I can't find anything on my
entire computer that will open it. Can you give
me some kind of explanation as to what an EDA
file is and what I need to do or get to open
Thank you -

A:Vewing an EDA file I have downloaded.

An EDA file is an Ensoniq ASR Disk Image.

1 more replies
Answer Match 62.16%

I was browsing on a trusted website (I haven't had any problems on the site and its known to be safe) when I got redirected to fake Adobe Flash Player website. I never download from these sites and always immediately click out of it especially when the url is shady but this time it auto downloaded an .exe file. I quickly canceled the download and cleared it from my history. The problem is ever since then my computer has been going slower and i seem to have more ads than usual. Am i just being paranoid or do you think something is wrong with my computer? Any tips on making my computer go faster?

A:.exe file auto downloaded

to the Bleeping Computer Am I Infected? - What Do I Do? Forum. My name is Phil. I would like to address you by your first name if that is alright with you, since we will be working together.
Let's run a few preliminary security scans on your computer and see what turns up.

ESET Online Scanner using Internet Explorer:Note 1: These instructions are for Internet Explorer only! If you're using Chrome or Firefox, you will need to download and install the ESET Smart Installer tool before it can scan. See instructions here.Note 2: You will need to disable your currently installed Anti-Virus, how to do so can be found here.
*Click this link to open ESET OnlineScan.
* Place a checkmark next to "Yes, I accept the Terms of Use", then click the button.
* When prompted allow the Add-On/Active X to install.
* In the new window that opens, tic the radio button next to Enable detection of potentially unwanted applications.
* Then click "Advanced settings", and make sure there is a checkmark next to only the following items (uncheck everything else):
Remove found threats
Scan archives
Scan for potentially unsafe applications
Enable Anti-Stealth technology
*Then click the button and ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
*When the scan completes, click List Found Threats (only if anything is found).
*Then click Export, and save the file to your desktop using a unique name, such ... Read more

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Answer Match 62.16%

I was doing some trading on steam and I stupidly clicked a link that looked like a screenshot.  It downloaded a file, but I never opened or clicked the file.  I proceeded to get on my laptop and change pwords for my email and steam, and then (overkill mayeb?) I factory reset my pc.  Am I safe from the virus, and did I overkill with resetting my pc?  (all my items are still in my account)

A:.scr file downloaded but not opened


14 more replies
Answer Match 62.16%

I've keep reading where you all recommend running HiJackthis so I downloaded it
Before download I disabled:
avg anti-virus
sygate firewall
pop-up stopper
joi express - a speed up thing from my ISP
I enabled all the java stuff
Went to explorer and told it to show all files
Then when I try to open the dll - msvbvm60.dll
I get the "open with" screen.
Doesn't this mean I don't have the program that this needs to open it?
I had already unzipped it.
You all are the greatest!

A:opening a downloaded dll file

15 more replies
Answer Match 62.16%

Twice, now I have downloaded a free "User Guide" for a purchased programme - from the supplier's site, but although the Guide has downloaded (pdf file), I can find no way to save it for future use. There seems no option to do so. I have the guide at present on the IE page, but if I close this, I will lose the download.
Can anyone offer advice?
Sorry if this all appears rather vague.

A:Saving a pdf downloaded file

When you get the option to save or download - select save. You should get the options popup where to save to. Usually your documents folder is the default.

5 more replies
Answer Match 62.16%

Hello! The title should say slow

My friend is having some issues with his computer. He recently downloaded a music file (or so he thought) that was full of viruses. He's been using Spyware Doctor to get rid of some of it, but it is still running extremely slow.

He uses Malwarebytes but the virus (I'm assuming) denies him access to use it.

Would it be okay to post his HijackThis Log?

Thank you guys You're all wonderful helpers!

A:Sow Computer/Think I downloaded a bad file

We Need to check for Rootkits with RootRepealDownload RootRepeal from the following location and save it to your desktop.Direct Download (Recommended)Primary MirrorSecondary MirrorSecondary MirrorSecondary MirrorZip Mirrors (Recommended if you have a slower connection or if the Direct Download mirror is down)
Primary MirrorSecondary MirrorSecondary MirrorRar Mirrors - Only if you know what a RAR is and can extract it.
Primary MirrorSecondary MirrorSecondary MirrorExtract RootRepeal.exe from the archive (If you did not use the "Direct Download" mirror).Open on your desktop.Click the tab.Click the button.Check all seven boxes: Push OkCheck the box for your main system drive (Usually C:), and press Ok.Allow RootRepeal to run a scan of your system. This may take some time.Once the scan completes, push the button. Save the log to your desktop, using a distinctive name, such as RootRepeal.txt. Include this report in your next reply, please.

3 more replies
Answer Match 62.16%

I have a single Windows 7 computer among maybe 40 on the network that has this problem: when I try to download any report from our payroll provider from the provider's website, I get a [Filename] couldn't be downloaded message.
Occasionally, when I log on as a system admin, I can get it to download a file once or twice, but every time the user tries it, we get the "...couldn't be downloaded" message.

This is independent of the target location on the hard drive: user's' Downloads folder, Desktop, etc. Same thing happens either way.There is nothing logged in the Windows event logs.It is independent of the logged-on user ID (this is on a Windows domain). The same thing happens with end-user logon and with domain admin logon.Removed & re-created user profile. No change.Removed & then re-added IE11 to Windows features. No change.Already disabled Windows firewall. No change.Removed older versions of Flash & Java; updated both. No change.Under admin account, cleared IE temporary files. No change. No need to do this for the user account, since I just dropped & re-created the user profile from scratch. No change.It seems to also be site-specific. I can download other things from other sites, and I can download this site's files from other computers. But this one computer has problems with downloading this one site's files.When I click Retry on the failure, it puts the temporary HTML file onto the desktop but never gets around to actually finishing th... Read more

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Answer Match 62.16%

I'm trying to download Lavasoft Adaware to my new laptop. I have downloaded this program to other computers several times with no problems. Now I am getting the message:

"Windows cannot open this file.
To open this file, Windows needs to know what program created it. Windows can go online to look it up automatically, or you can manually select from a list of programs on your computer."

The online option gives me a "page cannot be displayed" message. The manual option gives me a list of programs; I haven't tried them all, but none have worked so far, and none seem appropriate to this progam.

I have tried both opening the program while downloading, and saving it to my computer. Windows XP professional is my operating system.

A:cannot open downloaded file

are you logged on as the administrator?

2 more replies
Answer Match 62.16%

My brother downloaded "photoshop" off of uTorrent today. I opened the file and its a bunch of rar files and they all say the same thing - its definitely NOT photoshop. I have a terrible feeling its a stupid trojan. Yeah I know it was idiotic to download it (and even more idiotic to open) Here is my hijackthis logfile, I dunno if one can use it to tell if my computer has a trojan? I don't know that much about computers...
Anyway thanks for any little bit of help, it is beyond appreciated

Logfile of HijackThis v1.99.1
Scan saved at 20:47:21, on 2008-03-25
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe
C:\Program Files\Digital Media Reader\shwiconem.exe
C:\Program Files\Java\jre1.5.0_09\bin\jusched.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
C:\WINDOWS\system32\ctfmo... Read more

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Answer Match 62.16%

I've just joined this forum and both the questions and replies look awfully technical for me, but I'll try.

I downloaded a zipped file and Vista seems to have made it into a folder, a sub-folder of downloads, rather than put it *into* Downloads. It then says it can't open it as the file is invalid. Onboard help has no entry for "invalid..."

I wonder what might make a file invalid, whether this is a Windows error, and whether --and how-- one can chage a folder into a file?


Brian Mitchell

A:problem with downloaded zip file

What was the zip file you downloaded and where did you download it from?

After supplying the information to the following questions most folks would be a little more ready assist as that is the general information needed to be provided better assistance.

3 more replies
Answer Match 62.16%

I downloaded a file with like 700 drivers on it for windows xp vista and 7.
The instructions were pretty simple... just burn insert the cd and then through the control panel choose somthing with hardware...

I dont know how to do it on win7

A:downloaded ISO file with drivers

First of all, where did you download this from? Why did you download? Are you sure it's not a scam or a virus?

Second of all you shouldn't ever need to download such a thing due to Windows 7 being more or less driver sufficient. Even if there is an odd driver missing you should ALWAYS download it directly from the manufacturers website or from the install disk that came with the device.

Just so you are aware, from reading your post I have gathered you have downloaded a dodgy ISO off the internet and intend to burn it to a CD and then do something with it. I have no idea where it's from, what drivers they are, why you would want to do this in the first place or what your/its intentions are.

Please in future can you explain what you want us to do and what exactly you have already done.


4 more replies
Answer Match 62.16%

Hello. I have a Windows 7 64bit laptop.
I have a strong suspicion that my laptop may be infected with something. All of a sudden it became really slow doing things and it will just completely freeze up. Like for example , trying to search through my files using Windows Explorer or anytime I try using any of my browsers, especially Firefox. Firefox is super slow even when I open it in safe mode. Then my laptop will freeze up to the point where I end up having to just unplug it to shut it off. It also freezes up even when I don't open a browser.
This all started 5 or 6 days ago. Unfortunately I think I may have downloaded an infected .rar or .zip file. It was a folder of images (or at least that's what it was supposed to be). The reason I think it was suspicious is because it never did finish downloading.Then, the next day after that, I downloaded and installed a definition update for Windows Defender and then immediately after that is when I first started noticing problems with my Firefox and then all the other problems.
I was going to restore my system back to the point before I installed the definition update but then I noticed that my laptop was not saving any restore points. So I tried to fix my pagefile by defragmenting my hard drive.
I ran a boot time scan with Avast but I'm still having the same problems. Here are the results of that scan:

08/20/2016 00:39
Scan of all local drives... Read more

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Answer Match 62.16%

So I was dowloading files from a P2P network. I saw a file that was just junk and I want to delete it but my PC won't let me. I tried deleting it, dragging to the recycle bin, cutting, pasting but to no avail. Is this a virus?

A:Can't Delete A File I Downloaded From The Net

This will do it.Unlocker will destroy that file. It'll make that file wish it was never created.Get it,, it's FREE, and remember this too:.... Don't compute without it!!You'll soon laugh at all those stubborn files that want to stick around... but you've decided that there's no more room for them.Tell those files to take a hike, and make it happen for good.

7 more replies
Answer Match 62.16%


I downloaded a game file from Kazaa. It's file format says .vxd and I can't figure out what it is or how to open it.

Any suggestions?

(I have Windows 98.)

A:downloaded.vxd file...can't open

.vxd is a virtual device driver, not a game. It may in fact be a virus.
With all the viruses making the rounds through Kazaa, Run an online virus scan at either of the following two:

1 more replies
Answer Match 62.16%

I downloaded a file and don't know how to burn it to cd so I can put into lap top to downlaod hard drive files to put into pc. for my blue screen regitery error I found on hardware from linux has a program that will copy the files from xp slax-

A:how to burn cd for downloaded file?

Did you download a Live Linux CD in ISO format. You need to burn the ISO as an image in your burning software.

2 more replies
Answer Match 62.16%

I was trying to download something from the download site Sendspace when I ended up downloading using one of those fake download buttons and I didn't realize it until it started asking me if I wanted useless adware. Scanned the file, afraid it might have downloaded additional malware.
Windows 7 Professional
Asus N53S

A:Downloaded a fake file

Hello -Download Security Check by Screen317 from Here* Save it to your Desktop.* Double-click SecurityCheck.exe* Follow the onscreen instructions inside of the black box.* A Notepad document should open automatically called checkup.txt; please post the contents of that document.Note: If a security program requests permission to access the Internet, allow it to do so.  Please download MiniToolBox, Save it to your desktop and run it.Close any Firefox browsers you may have openCheckmark the following boxes:•Flush DNS•Report IE Proxy Settings•Reset IE Proxy Settings•Report FF Proxy Settings•Reset FF Proxy Settings•List content of Hosts•List IP configuration•List last 10 Event Viewer log•List Installed Programs•List Users, Partitions and Memory size.•List Minidump Files Click Go and copy / paste the result (Result.txt).  I'd like you to scan your machine with ESET OnlineScan1.Hold down Control and click HERE to open ESET OnlineScan in a new window.2.Click the ESET Online Scanner button.3.NOTE :.For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)  1.Click on esetsmartinstaller_enu.exe to download the ESET Smart Installer. Save it to your desktop.2.Double click on the ESET Online Scanner icon on your desktop.  4.Check "YES, I accept the Terms of Use." 5.Click the Start button. 6.Accept any security warnings from your browser. 7.Un... Read more

9 more replies
Answer Match 62.16%

I have used ctrl f8 f11 to get onto the recovery menu but cannot seem to fix the problem. Relatively urgent.

More replies
Answer Match 61.32%

Hi, i found that Internet Download Manager can download online movies/videos from what ever point i start watching. My problem is, these files wherein downloading was started from some midpoint of the movie/video plays only audio and no video. The same file if downloaded from the beginning plays without any hassle. VLC 2.0.1 plays the part file with audio only and no video. Windows Media Player 11, GOM Player and PotPlayer does not play at all. In fact, if i try to open the part file from within the player, the last 3 players cannot even detect the said file. What's going on? Please help. [i must mention here that i know almost nothing about computers, kindly note that any help will have to be simplified and detailed, sorry for the added bother]. Thanks.

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Answer Match 61.32%

Whilst I was downloading a CounterStrike update on my ADSL connection for a friend who has dialup I had a rather spectacular crash in Windows XP (Home) for some reason. Because the programs I had open (Opera, Adaware [not running] and Trillian) all suffered damage upon reopening I am concerned that the download might also be corrupted. It was two-thirds completed and resumed OK in Opera's transfer but I would like to test it somehow before burning to a CD and sending to my friend.

Does anyone know of an easy program that will be able to check the file for me please? I have Googled and looked at the WinLinux 2003 page but I'm not sure that is what I want. The downloaded file is SteamInstall_CS.exe if that is of any help.

Thank you!

A:Checking integrity of downloaded file

6 more replies
Answer Match 61.32%

I noticed a command prompt running, it only stayed for a couple seconds before closing, in this time I checked task manager to see what it was - "bitsadmin.exe"

I checked Google and found a bit of info on this, it's how Microsoft distributes updates or whatnot.

I checked the Event Viewer and found these logs:

The BITS service created a new job: amijob, with owner PC\doko

BITS started the amijob transfer job that is associated with the hxxp:// URL.
(Changed http to hxxp as advised in the instructions topic)

The transfer job is complete.
User: PC\doko
Transfer job: amijob
Job ID: {bf7ab4ef-6ee1-485b-877c-e222c5a434c8}
Owner: PC\doko
File count: 1
I downloaded that Updater.exe file on a virtual machine to check it out, when executing it, it just closes again - not sure what it does and I'm not sure whether it's malicious.

I checked it with Virus Total:

The only result is from Bkav with "HW32.Packed.980B", I can't find any information about this result on Google.

A:Malicious file downloaded through bitsadmin.exe ?

My dds.txt contained the following:

=============== Created Last 30 ================
2014-12-21 17:49:06 -------- d-----w- C:\Users\doko\AppData\Local\14524
Inside that folder is where the Updater.exe downloaded itself to, along with a 'status.cfg' file which doesn't contain anything and a 'Updater.xml' file which contains:

<?xml version="1.0" encoding="UTF-8"?>
<scr xmlns:dt="urn:schemas-microsoft-com:datatypes" dt:dt="bin.base64">IA==</scr>
<tp xmlns:dt="urn:schemas-microsoft-com:datatypes" dt:dt="int">0</tp>
<tu xmlns:dt="urn:schemas-microsoft-com:datatypes" dt:dt="int">0</tu>
<sv xmlns:dt="urn:schemas-microsoft-com:datatypes" dt:dt="int">0</sv>
<ti xmlns:dt="urn:schemas-microsoft-com:datatypes" dt:dt="int">0</ti>
<scr xmlns:dt="urn:schemas-microsoft-com:datatypes" dt:dt="bin.base64">IA==</scr>
<tp xmlns:dt="urn:schemas-microsoft-com:datatypes" dt:dt="int">0</tp>
<tu xmlns:dt="urn:schemas-microsoft-com:datatypes" dt:dt="int">0... Read more

3 more replies
Answer Match 61.32%

Hello I am trying to down load a music soft ware on my hp pavilion entertainment pc. However the file is zipped and wont open I keep getting a message from java saying mdg is expired i try to extract with winzip and it says error central directory not found but I have a zipped file with 6gb of data on it . PLEASE HELP

A:Unable to Unzip a Downloaded File

Hello and welcome to TSG. Using your user name as a thread title will get little or no response so I have renamed it to be for pertinent to your needs.

2 more replies
Answer Match 61.32%

I downloaded a bios update from Dell. After using it, I can not delet it from my desktop. I get a message that says, " Close any programs that might be using this program and try again". I called Dell and they were unable to help me delete it and after talking to two different people there they told me I would just have to live with it on my desktop. This has happened to me one other time. The way I got rid of it that time was using "system restore". I would rather not do that this time.
I would appreciate it if anyone else has had this problem.

A:Solved: Can't delet downloaded file

Unlocker would have taken care of it.

3 more replies
Answer Match 61.32%

OK, I give up; currently, my default landing place 4 downloaded files in XP Pro is My Docs. I would like it 2 B doing this by changing the name of the file so file will save there.

I know it must be simple, but I can't figure it out.


A:Changing Downloaded File Target


Originally Posted by Ariesjill

OK, I give up; currently, my default landing place 4 downloaded files in XP Pro is My Docs. I would like it 2 B doing this by changing the name of the file so file will save there.

I know it must be simple, but I can't figure it out.


Hello Jill,
There's an easy way that i use and this is it...

Firstly create a new folder to wherever you want to 'Save' your downloads to [I have a D: Drive so I created various ones there.]

Once you have created this folder and named it what you want, every time you download a program or whatever, always click on Save As, then navigate to the folder you want it "saved to", and Bob's your Uncle...Hey Presto its in there when the download is finished.
One other point, do not choose open when the download completes, just Close; then navigate to your chosen folder and Right click on it and scan it with your anti virus; once this is done [and its clean] right click on it again and go Properties, and "Unblock" > OK....Now you can double click on it and install it, and you will always have the original file in this "saved" location as well.

Hope this answers your query.

7 more replies
Answer Match 61.32%

I mindlessly clicked on a link that caused me to download a .src file while watching a twitch stream.  The link opened up a page that immediately closed itself and started a download of a file by the name of screenshot and some numbers with a .src extension.  I did not proceed to open this file, and deleted it immediately.  I am afraid that it automatically ran a script and did some bad stuff to my computer.  I am using windows 7 ultimate 64bit.
I searched the internet and found another poster with a relatively similar problem:
I proceeded to follow similar instructions as suggested, to try to investigate and fix my problem.
I have completed the following steps to try to fix my problem:
1.Downloaded and run wipe  and system ninja,
2. Ran ccleaner
3. Rebooted my machine, disabled my antivirus, downloaded and updated eScanAV.  I am currently scanning.  My second post will contain the log.  I will run Zemana, JRT, and Adware Cleaner as InadequateInfirmity suggests and post those logs as well.
Please let me know how else I can proceed to secure my computer and make sure it's clean.  Should I change all my passwords? I would prefer not to if I can avoid it, but understand if that is advisable.  Thank you sincere... Read more

A:Downloaded .src file from stream link

Hi there,I see that there was a mistake.Have you run the tools? If you haven't, I will give you instructions for a checkup.Regards,Alex

16 more replies
Answer Match 61.32%

I ran Malwarebytes and Eset Oline scanner right away and it got rid of whatever was infecting me. I just wanted to post in here to confirm if I need to do anything else or not.
Here are the logs.
Mbam Log:

<?xml version="1.0" encoding="UTF-16" ?>
<date>2015/06/08 20:28:39 -0500</date>
<logfile>mbam-log-2015-06-08 (20-28-36).xml</logfile>
<osversion>Windows 8.1</osversion>
<memor... Read more

A:Accidently downloaded wrong file from ad

I doubt you have removed all of the adware. A good start, though. Follow up with these scans:
Use AdwCleaner to cleanup browser shortcuts, find and remove other adware.
Download AdwCleaner by Xplode onto your desktop.
Close all open programs and internet browsers.
Double click on adwcleaner.exe to run the tool.
Click on Scan button.
When the scan has finished click on Clean button.
Your computer will be rebooted automatically. A text file will open after the restart.
Please post the contents of that logfile with your next reply.
You can find the logfile at C:\AdwCleaner[S1].txt as well.
Use CCleaner to remove Temporary files, program caches, cookies, logs, etc. Use the Default settings. No need to use the
Registry Cleaning Tool...risky. Pay close attention while installing and UNcheck offers of toolbars....especially Google.
After install, open CCleaner and run by clicking on the Run Cleaner button in the bottom right corner.
CCleaner - PC Optimization and Cleaning - Free Download
download Junkware Removal Tool to your desktop.
Shut down your protection software now to avoid potential conflicts.
Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
The tool will open and start scanning your system.
Please be patient as this can take a while to complete depending on your system's specifications.
On completion, a log (JRT.txt) is saved to your des... Read more

7 more replies
Answer Match 61.32%

I opened and began working on a Word 2007 file from Office Outlook WebAccess. The laptop on which I am working automatically saves downloaded files to the Temporary Internet folder--something that is not normally a default on our computers so I did not bother to check. I incorrectly assumed it was defaulted to my documents. I saved the file that was downloaded and shut my computer down when I was done. Now, I don’t have access to the most recent work. I have checked the Temprorary Internet File, and I have checked the Content.IE5 files—I did a directory search from the command prompt to do this. I am using IE7—we have to on all work computers. Is there a way to find and retrieve the saved version of the file, if so, HOW? I'm on Widows XP.


A:Retreive a Downloaded and Saved File

Start>Search>Documents>Then whatever you saved it as, or a phrase you remember.

1 more replies
Answer Match 61.32%



A:Removing Unwanted Downloaded File


It sound like you have been saddled with a Trojan.
Did you experience any other problems ? Has your homepage been changed ? Have you got any dialer icons in your Start Menu ?

Go here :

Have a look here for a trojan hunter program (its a free download.)

After getting rid of the offending item you can prevent it happening again, do this -

In Internet Explorer go Tools > Internet Options > Advanced and there under Browsing look for two boxes marked Enable Install on Demand. If they are ticked - just untick them. In future if anything like this tries to install you will first get a prompt and you can decline.

3 more replies
Answer Match 61.32%

when i download a file, Windows ask me if i want to save or open, if i choose open then i don't have to specify a location. later, i would be asked again to confirm open the downloaded file. if the answer is no, that would be the end. but where is the file now? how to locate it to delete it?

A:where is the file that i just downloaded but decide not to open?

Unless you specify a different location, files are downloaded to:

C:\users\your name\downloads

5 more replies
Answer Match 61.32%

After i download file and install it it says VAFS stopped working Problem signature. 9 problem signatures.#9 Systeninvalid operation exception os version 6.0.6002. Local ID: 1033

More replies
Answer Match 61.32%

All keys/passwords from my programs were in a folder (named Software).
After buying a new program I tried to include it in the key.txt file in that folder
The file had disappeared
But a few days before I had uploaded the Software folder to Google Drive. So I downloaded it.
The key.txt file appeared but I could not open it.
There is a lens at the right of the file which when scanned upon, says "view file in folder"
When I click on it, a message, on a black background, says 
Unable to locate document with ID "about 25 letters and numbers"
It does not admit a copy and paste and goes away after a couple of seconds.
So I painfully wrote down the whole string, about 4 characters at a time because the message would go away.
I entered all these characters in Google Search and got no answer (this has not been found).
How can I recover my programs passwords should the PC crash, or if I wish to reinstall or something, without having to contact the program manufacturer.
I cannot call the support telephone because I live in South America, and long distance calls are very expensive. And, many times, you cannot find a place in their sites for written support requests.
Could anybody help me with this, please?

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Answer Match 61.32%

i got a file over internet from a friend, when i tried to open this file, an error message popped up saying "windows cannot run this .txt file." i clicked ok and another error message popped up saying "operation failed (16384)" what should i do?

also, if i cant change the file type or i cant somehow open/look at the file with it still being .txt...what should my freind do before sending it because it worked on his comp

Thanks for the help

A:can't open i file i downloaded from a freind

Exactly what is this file or program supposed to do when run or opened?

And is it a text file on his system, or did he just send it to as a text file to get around zipping it?

1 more replies
Answer Match 61.32%

Hello and thank you for taking the time.

I downloaded a file and stupid me decided to run it thinking it was fine...well, it wasn't. It strated installing god knows what and now my system is running slow, random pop-ups and warnings telling me my system is infected.


HP desktop pc
Windows Vista
Norton 360
Spybot S&D

Spybot is actually the program that caught this. A pop-up window is asking for me to "allow change" to data. The data is :
rundll32.exe C:\Windows\system32\cbXRlyyV.dll,#1

I'm not sure what this means but I have gone into Windows/System32 folder to look around and have found new .exe files installed. I tried deleting them but it says I don't have permission.

Some of the files are:

I'm sure there are more but I don't know about this stuff. I am not computer savvy. Your help would be GREATLY appreciated! Also, I tried to do a system restore and it shows no history so I can't revert to an earlier date. Sorry for being so wordy.

Here is a Hijack This Log

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 4:56:15 PM, on 4/9/2008
Platform: Windows Vista (WinNT 6.00.1904)
MSIE: Internet Explorer v7.00 (7.00.6000.16609)
Boot mode: Normal

Running processes:
C:\Program Files\Common Files\microsoft shared\ink\TabTip.exe
C:\Prog... Read more

A:Downloaded a file that has installed Spyware. HELP!

I posted a couple of days ago but no response. I know this site get a ton of traffic so I'm sure it's to be expected. I have a HP running Vista and have run into major problems. Adware/Virus and who knows what else. I was wondering if I would benefit from running a Disc Recovery or not. I tried to do a system restore but the restore screen doesn't show aqny dates. It's like they were wiped out.
Any help would be GREATLY appreciated!

1 more replies
Answer Match 61.32%

I just reformatted, so I don't have Adblock yet, and I clicked an ad that said "Download" I didn't realize it was an ad until I opened the file, and it was a "MiPony download manager"CLICK FOR VIRUSTOTAL LINK(These can be posted here, right?)Virustotal scan of it... Since I just formatted... here are my current processes after opening it, and closing it.The file says it downloaded from www.extrimdownloadmanager.comStartup filesServicesCurrently scanning now with MalwarebytesEdit: Malwarebytes found nothing..I hope I have provided everything here that'd be needed... Just hoping I wasn't infected...  Thanks in advance.

A:Accidently downloaded wrong file?

Mipony is a download manager specially designed to automate the downloading of files on free hosting sites such as Rapidshare, Fileserve, and Hotfiles. See this MiPony Review by TechReviews.Daily.Thse detection results of (DownloadManagerSetup.exe) as W32/InstallCore is more of a Potentially Unwanted Program (PUP). A PUP is a very broad threat category which can encompass any number of different programs to include those which are benign as well as malicious. They may also be defined somewhat differently by various security vendors.Malwarebytes: What are the 'PUP' detections, are they threats and should they be deleted?Sophos: Potentially unwanted applicationsLavasoft: What are Potentially Unwanted Programs (PUPS)?Eset: What are Potentially Unwanted Applications? - Eset Online Scanner FAQs: #14McAfee White Paper: Potentially Unwanted ProgramsAVG FAQ 2340: Potentially Unwanted ProgramsSome programs falling into the PUP category have legitimate uses in contexts where an authorized user or administrator has knowingly installed it. This type of detection does not necessarily mean the file is malware or a bad program. It means it has the potential for being misused by others or that it was simply detected as suspicious or a threat due to the security program's heuristic analysis engine.If you installed the program, you should be able to safelty remove it via Add/Remove Programs from the Control Panel or Programs and Features in Vista/Windows 7/8. If you didn't install it, then jus... Read more

7 more replies
Answer Match 61.32%

I have a "missing msvcr71.dll" error. I downloaded the file from a dll site but don't know where to install it. Any ideas?

A:Solved: Where do I install this downloaded dll file?

Welcome to TSG...

C:\Windows\System32==assuming Windows is installed on your C: drive.

3 more replies
Answer Match 61.32%

Anytime I try to download a file using Internet Explorer 10 I get the message "<file> couldn't be downloaded" where <file> is anything I try to download.  The problem does not occur if I use Firefox.
Sometimes these files are downloaded into the Downloads folder, sometimes not. I think there may be a virus lurking but have not been able to locate it. I think I had a zeroaccess rootlit but not sure if it is totally eliminated. Suggestions?
DDS (Ver_2012-11-20.01) - NTFS_x86
Internet Explorer: 10.0.9200.16660  BrowserJavaVersion: 10.25.2
Run by Tom at 11:46:50 on 2013-08-26
Microsoft Windows 7 Professional   6.1.7601.1.1252.1.1033.18.3071.1658 [GMT -4:00]
AV: Norton 360 *Enabled/Updated* {63DF5164-9100-186D-2187-8DC619EFD8BF}
SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: Norton 360 *Enabled/Updated* {D8BEB080-B73A-17E3-1B37-B6B462689202}
FW: Norton 360 *Enabled* {5BE4D041-DB6F-1935-0AD8-24F3E73C9FC4}
============== Running Processes ================
C:\Program Files\Norton 360\Engine\\ccSvcHst.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\Program Files\Norton 360\Engine\\ccSvcHst.exe
C:\Wind... Read more

A:<file> couldn't be downloaded - a symptom?

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33 more replies
Answer Match 61.32%

Hi all,

Don't know if any of you can help...

I recently downloaded something but the file didn't save to the usual place. Instead, the file has been saved to a place on my PC which I am finding impossible to locate (the downloading was successfully completed after a short while by-the-way)

According to the program I used to download the file it has been saved to...

C:\Documents and Settings\user\Local Settings\Temporary Internet Files\Content.IE5

(I'm not sure why the file was saved here!)

When I go to C:\Documents and Settings\ I am unable to find the 'User' folder and so cannot goto (or see) the other folders where this file has been saved. The only folder I can see in Documents and Settings is 'All Users'

If any one of you can help I would be most appriciated.


C h r e d g e.

A:Unable to locate downloaded file

I'm guessing the folder is hidden, in explorer tried going to 'tools - folder options - View (tab) - and click show hidden files and folders'

You should be able to get there now.

3 more replies
Answer Match 61.32%

My father got fooled into downloading a suspicious MediaUpdate_1.2.exe file the other day, and since has had issues with webpages loading. I was able to get a few webpages to open and they all seemed to be https:// websites, and I was able to get to virustotal and scanned the suspicious file.
There are the virustotal results. The biggest issue I'm having is I'm unable to download anything and neither Malwarbytes or MSE can update their definitions or detect anything malicious. I've also run TDSSkiller and it didn't show anything. I'm currently using another computer to download everything and then transferring everything via flashdrive. Here are the FRST logs:
Scan result of Farbar Recovery Scan Tool (FRST) (x64) Version:14-09-2015
Ran by Barry (administrator) on BARRY-PC (14-09-2015 19:26:08)
Running from C:\Users\Barry\Desktop
Loaded Profiles: Barry (Available Profiles: Barry)
Platform: Windows 7 Home Premium Service Pack 1 (X64) Language: English (United States)
Internet Explorer Version 11 (Default browser: FF)
Boot Mode: Normal
Tutorial for Farbar Recovery Scan Tool:
==================== Processes (Whitelisted) =================
(If an entry is included in the fixlist, the process will be closed. The file will not be moved.)
(Mic... Read more

A:Father downloaded sketchy .exe file

 Addition.txt   33.7KB
  6 downloadsHere is the addition.txt

12 more replies
Answer Match 61.32%

How do I move a downloaded zip file to my Documents directory? I know very little about computer software, so please write step-by-step directions.

A:Moving a downloaded zip file to Documents

Hi and welcome to SevenForums,
Right click the folder and click on Copy,
Go to where you want it and right click and Paste.

9 more replies
Answer Match 61.32%

I have a Downloaded Program File entry, that has "unknown status", no creation date, and it says "none" under Last Accessed.
It does claim to be 4kb's in size.

This program file has no name, but instead, is a grouping of numbers and letters, all enclosed in parenthese..{}.

Highlighting it, and right clicking it only brings up the properties of the entry.

It cannot be deleted either from the keyboard, or from the menu...File>delete..Edit>cut.

The properties of this entry show it to be an Active X control, (with no creation date, no access date and no status. It does not appear to be does not say that there are any damaged files associated with it).
The "codebase" has an entry that I cannot put in here because it give access to my computer, and this program, (I think.)
Using my search bar to go to that location brings me to a folder, with an apparent program that has yet to be installed.

There are 3 icons in this cab folder...a .dll icon, a configuration/notepad icon with the name "erma", and the remaining icon is an INSTALL icon.
Clicking on any of these icons brings up a command to "extract", or copy.

I do vaguely remember going to, ( a couple of weeks ago, and downloading and installing the adobe flash player and the shockwave player. I seem to remember that when I first began using my new computer with the vista OS, that these needed to be updated or installed to run so... Read more

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Answer Match 61.32%

I have tried to download updates, virus scanners, etc. Every time I try to install any download, I get a "file corrupted" error and it says to retry. My Task Manager memory is showing near 0 memory free. I was able to download avast! to a flash drive on another laptop and install, and it said it found win32:zlob on a temporary internet file. Even though I deleted the files, I still have the same problem and can't download.
I also occassionally get script on web pages instead of graphics and it fixes itself when I refresh.
I was able to get a Hijackthis file and is shown below.

Any suggestions?
Thank you,
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 1:50:46 PM, on 3/29/2009
Platform: Windows Vista SP1 (WinNT 6.00.1905)
MSIE: Internet Explorer v7.00 (7.00.6001.18000)
Boot mode: Normal

Running processes:
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Acer\Empowering Technology\eDataSecurity\eDSloader.exe
C:\Program Files\Launch Manager\LManager.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Samsung\Samsung SCX-4725 Series\SPanel\RCP\Scan2pc.exe
C:\Program Files\Alwil Software\Avast4\ashDisp.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Program Files\Yahoo!\Search Protection\SearchProtection.exe
C:\... Read more

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Answer Match 61.32%

I came across this by accident and am unsure if it a potential problem or not...

I was deleting cookies and temp int files because of another issue and found in the Downloaded Programs folder that the program file:
{E2883E8F-472F-4FB0-9522-AC9BF37916A7} which according to the properties is an Active X control. The details list that it was created on 11/2/2006,
last accessed today (12/10/09), 0 bytes (none), Status: damaged, codebase: http: // /NOS/getPlusPlus/1

When I select the dependency tab there are 3 files but (0) Java packages listed that {E2883E8F-472F-4FB0-9522-AC9BF37916A7} depends on:

Is this something I need to be concerned about and need to repair?

What started all of this is a picture that keeps appearing on different websites I visit that have advertisements. It's always the advertisement for Obama wanting moms to go back to college. The first image is "normal" (a mom with a child), but then I notice at some point the picture changed to some guy with long wild looking hair and a beard (very creepy looking). At first I noticed it only on the generic webpage for (not logged in). I contacted yahoo and they suggested I clear my cookies, etc. Which I did, and it seemed to be fine, but when I logged onto FB, that cree... Read more

A:Damaged File in Downloaded Programs

hi,,,, apparently this is a component of adobe reader or flash player hence the association with java etc,,,, uninstall both and re download them again. i would also use revo uninstaller to remove them as this will clean up all traces,,,,,,,, luck.

2 more replies
Answer Match 61.32%

I'm not sure if this is the right area to place this question, but here it is.

I downloaded iTunes v4.7.1 with a program called FreshDownload. FreshDownload uses 4 streams to download the programs faster. The problem is that after I downloaded it, it appeared in the folder I told it to, but I cannot open it. The icon looks like the Internet Explorer icon on a blank sheet of paper.

How do I open it? What do I need to do to it?

Any help would save the the time of a redownload and any help would be greatly appreciated.

A:Solved: cannot open downloaded file

10 more replies