Tech Problem Aggregator

PC just stopped playing DVDs

Q: PC just stopped playing DVDs

My (ancient) Packard Bell PC (Windows XP home) has suddenly stopped playing DVDs.
Device Manager gives the '!' in a yellow circle for "H + H DVD-ROM DVD-41SD SCSI CdRom Device" x3 and HL-DT-ST RW/DVD GCC-4320B.
When I troubleshoot it tells me to uninstall and then Add New Hardware. I've tried this several times but each time I get this message:
"Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)"
I saw an old thread in which someone was able to fix a similar problem by creating a text file to fix the CD Registry. Might this work for me?
Please help...

A: PC just stopped playing DVDs

Is this just a DVD player or do CDs work in that Drive?

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Answer Match 74.76%

My computer randomly stopped being able to play DVDs. It worked about two days ago so i have no idea why it's just stopped

It plays audio CDs and other disks but whenever i put a DVD into the drive it just spits it out again (its one of those drives without a tray.. you just push it in i dunno what thats called)

anyway i REALLY need to get this fixed so does anyone have any ideas?

They'd be appreciated


A:computer stopped playing DVDs

Does it refuse specific DVDs or all of them? Have you had to reset the user zone?

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Answer Match 52.92%

Not exactly sure when the problem started, but I've noticed that my HP laptop is no longer recognizing CDs or DVDs. The drive shows up fine in My Computer. I can even eject it from there & can hear the drive as if there is a disc in there. I have tried reinstalling from the device manager but to no avail. I'm running Vista Home Premium as well. Any help would be greatly appreciated.

A:CD/DVD drive has stopped recognizing CDs/DVDs

Configure the BIOS boot order to CD before hard disk. Put a known-good bootable disk into the drive and restart the computer. If it boots from the CD, you have a Windows problem. If not, you need to replace the DVD drive.

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Answer Match 52.92%

I was just attacked by "xp antivirus 2008" last week. I contained it and got rid of it (thanks to all of you on bc), but noticed that my Photoshop access was changed. Long story short, I need to re-install it. I put the disc in, and nothing. Won't read it, won't do anything. "My Computer" doesn't even show that there's a disc in there. Audio CDs and CD-RW's work just fine, but I know that I had a DVD drive.

What happened? How can I re enable it? Is there a way to do it without a complete remormat and reinstall? Did that virus do this?

A:Dvd Drive Stopped Reading Dvds

Some things you can try:If you recently installed some burning software, uninstall it.Use the fix given on this Microsoft page.Clean the laser using one of those drive cleaning kits.Open the Device Manager (Start > Run > type "devmgmt.msc"). Locate the CD/DVD drive, right click on it and select "Uninstall". After it has uninstalled reboot the computer (it will be automatically reinstalled).

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Answer Match 52.92%

Hi folks,
All of a sudden my DVD drive has stopped recognizing DVDs.
1) Reads data CDs fine
2) Reads audio CDs fine
3) Inserting a DVD; mouse cursor/drive light flickers - but no disc is recognized.
4) No errors in Device Manager

It is a plain read-only vanilla DVD drive - Device Manager does not provide any manufacturer info at all.

Recent changes have been installing software to allow me to copy the DVDs to the hardrive. Most were uninstalled, but I still have DVDshrink there.

Having already done some troubleshooting, I've installed the latest patch of my DVD player - PowerDVD - and installed an ASPI layer (there wasn't any before).

One other new variable - after bolloxing up a CD disc, I've installed GameJack to make images to disk. I also used it to create two create two vitual DVD drives to put the images in.

I could obviously just uninstall the two new apps - but as I do intend to keep using them for legit purposes and they seem pretty stable - I'm reluctant.

Any help appreciated.


A:DVD Drive stopped recognizing DVDs!!

there is a few lasers that read disks in a dvd driveit is quite possible that the laser that reads the dvds is bad

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Answer Match 52.92%

Dear All

I have a a midi tower system which has two front USBs and four at the rear. My 11 month old pulled the iPod shuffle from the front USB and took with the small white plastic whitgit thing from teh USB slot int eh PC.

So I plugged it in around the back and it seemed OK.

But then, ALL USBS stopped working. The bluetooth dongle did not light up and the printer was saying it was not connected.

Then I noticed that although i was getting power to both my DVD drives and they were lighting up etc, the system was not recognising them.

Any idea what could have happened and how to mend it please?

Thanks all

A:All USBs and DVDs stopped working - help me please

G'day, disney cjd, this problem sounds particularly nasty, it is very likely that when the small white plasticy thingo came out it has caused a power short circuit which has likely upset the earths polar rotation and orbit.
I would suggest removing the case cover and unplugging the leads from the front USBs, if you might be the right religion the rear USB's printer and other drives may be restored. If not you might need to oil your wheelbarrow full of money for a trip to the motherboard shop.
Cheers, qldit.

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Answer Match 52.5%

I put a DVD in. I get the option to play the DVD using Windows Media Player. I choose it.
WMP throws me an error about needing Codecs, and I'm given a link where I can get them.
I am taken to somewhere, which I can't find now, since I'm beyond that point.
It tells me I need to buy "one of the following softwares".
I choose the first one. It takes me here:

I buy it.
I install it.
I activate it.
Still won't play.
It says Playing (menu), but it's not playing anything.
In the right-hand column is a list of titles, 1 through 34.
I've tried double-clicking titles, nothing happens. I's obviously TRYING to do something, but it's not.\
It DOES show the DVD info top-right.
Screenshots available.

And thanks.

A:Playing DVDs on my PC

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Answer Match 52.5%

DVDs have stopped working very suddenly. The DVD driver is recognised on "My Computer" and in Devices Manager it says that it is working properly, but the DVD itself is not recognised and will not play in media player or vlc. When I put a disc in, scanning noises continue for a very long time, then the DVD is ejected. I have tried uninstalling and reinstalling the driver, cleaning the lens and rebooting, but nothing has worked. Thanks for any help.

A:DVDs not playing

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Answer Match 52.5%

Cannot play DVD on computer and it says it is a UDF file. I have K-Lite Codec pack installed but no joy, can yo help

A:Not playing DVDs

What are you using for a default player?
Have you tried the free "Jet" player?
Hope this helps.

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Answer Match 52.5%

Hi there for some reason i cant play CDs or DVDs on my pc, its stoped playing for some reason . CAN SOME ONE HELP PLEASE ?.


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I recently upgraded to Vista 32bit service pack 2. I held off because of a problem I was having with service pack 1 (as I am about to explain), but I thought service pack 2 may have fixed the problem. However, it hasn't.

When I try to play a DVD through Windows Media Center it is just all fuzzy and static. You can see the picture moving, but it's so fuzzy and pixelated that it's impossible to actually make anything out. When I play through Media Player, the picture is just black. The sound is working fine in both programs.

I downloaded a program called VLC media player, and that plays the DVDs just fine, so does this mean that it is a problem with codecs? I'm not too sure, hence why I'm asking here on how to fix the problem. Obviously I could just keep using this new VLC player, but I prefer using Media Center.

Thank you!

OS: Vista Home Premium 32bit
Graphics card: NVIDIA 7900
Resolution: 1680 x 1050

A:DVDs not playing

Install the K-Lite Codec Pack PLUS the K-Lite Codec Pack 64-bit (you need both) and all your problems will be solved (hopefully).

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Answer Match 52.5%

hi all i lookin 4 sum help..i bought my daughter a laptop for xmas but it wont let her play dvds it says sometin bout needing codes [im not sure tbh]...the laptop is running windows vista home basic....pls help

A:playing dvds

Similar to another post - - go to link and should resolve problem

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Answer Match 52.5%

couldn't play a dvd and fairnooks told me another media player to use but is there any way to get the windows media player to work without buying something

A:playing dvds

if you bought a pc from a store it should have a dvd player inbuilt,eg win dvd,if it is a built machine,try nero showtime,all the above work for me good luck

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Answer Match 52.5%

I am working on trading/buying tennis matches with someone that lives in Europe, and he told me his DVDs are in the PAL system, but mine are in a different format. I did a search for "region" and saw a few posts but am still confused. I have a DVD recorder called a pioneer DVR-533H. I looked on the Pinoneer website and didn't see anything about regions there. Is there a way to switch back and forth between formats? I also have a computer DVD player, would this program actually work?

I don't want to pay or trade for a bunch of matches and then have them not work b/c of a region difference. Just like they have outlet adapters I have to think there is a simple way to convert back and forth between the 2 formats.

A:Playing PAL DVDs in the US

the way I understand it, you would need a multi-system DVD player (able to convert a PAL signal to NTSC in the hardware) or a multi-system TV or monitor to play it (unlikely) The big problem is that your monitor and TV are only capable of playing a NTSC video signal - you need a video converter to change the signal to NTSC. After that, there is still the region issue, but there is software to get around that

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Answer Match 52.5%

what do i need 2 download so i can play dvds on my pc im running windows xp pro and windows media player and is there a site that ya can download everything for free?

A:playing dvds?

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Answer Match 52.5%

Hi, My aim is to watch DVD's playing on my pc clearly on my TV screen. I Have a P4 2.0 Ghz processor with a NView Geforce MMX 440 Graphics card which has s-video out. My TV has a Composite plug. When I connect my pc to the TV it appears slightly grainy and does'nt fit the screen properly. When I play a DVD it does'nt look any clearer. My friends laptop plays DVDS very well on the same TV although the Desktop screen(when DVD program is closed) is a bit grainy. Is there anything I can do to get this to work properly? Any help would be greatly appreciated.

A:Playing DVDs through pc on TV

TV's are actually much lower quality than computer monitors as your desktop will never look as good on a TV and on the monitor... The technology is moving forward where their will be a happy medium someday... Some top of the line HDTVs come with the VGA input in the back and are respectively close to the computer monitor.

Anyway... I'm not familiar with the Nvidia's TVouts but head into the video card's properties...
right click on desktop--->properties--->settings--->advanced. There should be a tab along the lines of Display where you manipulate the TV out settings... You can also go back to the settings sections... and change resolutions until you see an improvement.

With my ATI card I noticed a significant improvement when I upgraded to the latest drivers

Good luck

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Answer Match 52.5%

My Friend requested that I post this for him (he doesn't have an account)

My Friend's Request

I have recently formatted my hard drive.
Before that time I could play DVDs, and immediately after the format, I'm confident I tested the DVD-ROM, and DVDs played.
Since that initial test I did not see if DVDs played.
Today (7-18-01), however, I went to play a DVD and got the following error:
Playback has failed due to the one of the following problems:
1) Audio device is in use or not installed
2) Display overlay is not available
3) Not enough video memory
I have deleted the sound card in the device manager and reinstalled the drivers, it is working perfectly (I can hear sounds from it).
There is no other application that is open that would be using the sound card.
I deleted the ATI DVD player and reinstalled it, that did not fix the problem.
I have run the tests provided with the ATI software (Under the System Properties->ATI Rage 128 GL SD TV AGP (English) Properties, the "Diagnostics" Tab) and all indicate normal operations. The first test, the Memory Test, indicates all is fine.
I have never heard of "Display Overlay" before
According to the Device Manager, I have an ATI Rage 128 GL SD TV AGP (English) Display Adapter, I have a TOSHIBA DVD-ROM SD-M1212, and a Creative labs Sound Blaster Sound Card. (This computer was built by CPALS). The Display Adapter has 32 MB and TV Out (Normal RCA and S-Video).
The ... Read more

A:Playing DVDs

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Answer Match 52.5%

I have a Toshiba M35 laptop win xp for over a year always when I inserted a cd or dvd in the dvd combo drive a box came up asking-What do you want windows to do,Play video,Open folder,Take no action, Plus a few other options.I must have done some thing wrong because now when a disc is inserted a box comes up with 3 folders in it they are-
Audio-TS,Video-TS,Jacket P. Does anyone know what I messed up and how I can get back the original box to pop up?Thank You

A:playing dvds

Double click on "My Computer". Right click your drive icon, and click "Properties". Click on "AutoPlay" tab. Make sure the box is checked next to "Prompt me each time to choose an action". If it's checked already, click the box next to "Select an action to perform", and then click on button to "Restore Defaults".
Hope this helps. Good luck!
Let us know please............

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Answer Match 52.5%

Evening All

I am having problems playing DVD's on my PC. I was wondering if you could help me get to the root cause.

My software is Windows XP and I have
Windows Media 10, Media Monkey, PowerDVD, Nero, Winferno PC Theatre,
Cyberlink DVD,

All seem to have problems. to be honest im not 'well up' on what I need to be able to play DVD's on a PC. I do know thta I need a DVD drive (of which I have an Emprex CD/DVD combo drive)


A:Playing DVDs

what kind of problems?

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Answer Match 52.5%


HP Pavilion ze5560us Notebook PC and HP DVD Writer dvd200e





Drive D: DVD+R/W Has Stopped Reading or Writing DVDs all other formats OK.
Drive E: DVD+R/W Reads and writes DVDs and all other formats OK.

What has been tried:

[1] PC Hardware Device Manager reports Drive D: Sony DVD+RW - P50 A OK.

[2] Drive has been R/W DVDs up to a few months ago.

[3] HP web sites does not have any new driver/software updates for Sony DVD+RW A.

[4] DVD decoders are on PC (Third party players are installed on PC).

[5] Drive E: R/W DVDs without problems.


A:Drive D: DVD+R/W Has Stopped Reading or Writing DVDs

goto the device mgr ,double click on cdrom to open it ,right click on the drive that is not working ,click remove. restart your computer and let windows hardware wizard reinstall it. this worked for me a year ago.

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Answer Match 52.08%

I accidently played a corrupted video file on my Windows Media Player. Afterwards anytime I tried to play anything with a video, it was played in fast forward mode. I ran my virus protection program, removed the file and reverted my computer history to a previous time. I have been able to play DVDs on my computer before. I reinstalled Windows Media Player, I have downloaded some new codecs. Still anytime I try to play a DVD my Windows Media Player gives me an error message. The player says there is an unknown DVD. I have no problems listening to CDs. I have also tried to troubleshoot for the codecs and the video player. Any idea what I might have done? Do I need to purchase a new DVD decoder? Any help will be appreciated because I am learning about computer as I go. (Oh and my computer is less than 4 months old.)

A:Problems playing DVDs

Try going into Device Manager, find the DVD reader/burner, uninstall it and re-boot.

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Answer Match 52.08%

my dvd player in my laptop has stopped playing dvds recently, on windows media player it is blank but with sound and on real media player it doesnt play it at all.

the dvd player is a matshita uj-840d

i hav tried to get updated firmware as i heard this could help but have had no success in finding any

any help would be appreciated


A:dvd player not playing dvds

what operating system do you have?

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Answer Match 52.08%

I'm using windows 7 ultimate 64 bit. The problem I have (and this has been going on for a while) is when putting in a dvd (any dvd not just one or two) the dvd will be recognized, load up and show me the "do not copy or distribute warning" but once it gets to the dvd menu the dvd becomes completely distorted (pixelated, everything spots turn to a bright green) and completely unviewable. It's not a gpu error seeing as how all games run fine. I can rip these movies without any errors and they playback fine. The disc drive never has any errors reading anything it just doesnt play dvds correctly. At first I thought it was my old disc drive so I bought a new LG dvd/cd drive but the errors remain. Codec error? Region error? Idk. Thanks for any help.

A:Problems playing DVDs

What software are you using. That sounds like some kind of digital rights managment, copyright protection yadda yadda yadda interfering with your ability to use the computer you paid your money for, and that someone should be compensating you financially for depriving you of the use of that hardware.


Try using K-Lite and Media Player Classic.

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Answer Match 52.08%

My DVD drive had been working for 3 years. However, during my last 4 attempts at playing a DVD (a different DVD each time), the following sequence has happened:

1) DVD inserted, nothing happens. I notice it’s recognized in Windows Explorer (along with the name of the DVD). Open Windows Media Player, click on play DVD. It starts reading the DVD.

2) The screen goes black, then a blue screen appears for a few seconds – I can make out that there is a STOP error. My computer restarts. After coming back to Windows (XP Home), there is a message that my system has recovered from a serious error.

3) The Event Viewer contains one of the following (it’s not the same every time):
a) “The following boot-start or system-start driver(s) failed to load: ohci1394.” The source for this error is noted as “Service Control Manager”. This error happened twice. When this happened, my Device Manager showed trouble with my OHCI Compliant IEEE 1394 Host Controller.
b) “The device, \Device\Ide\IdeDeviceP1T1L0, did not respond within the timeout period.” This happened the next 2 times. The source is “IdeChnDr”. When this happened, my Device Manager showed and continues to show no problems with my DVD-ROM or my 1394 Host Controller.

4) Interestingly, I then tried to play an audio CD in the same drive, in Windows Media Player, and it loaded automatically and worked fine.

Any ideas?


A:Problem playing DVDs

can you try booting from the DVD drive from DOS? If this is the case, then it's probably a bad driver, and nothing to do with the drive itself.

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Answer Match 52.08%

Recently DVDs have not worked on my computer. When I put them in and try to open InterVideo WinDVD 4, they won't work. When I try playing them through Windows Media Player it says "Windows Media Player cannot play the DVD because a problem occured with digital copyright protection."

This is out of nowhere, I could play DVDs just fine a month ago, and now the same DVDs won't play... All my DVDs are legit from the store and I don't even have a DVD burner so I wouldn't be able to copy them anyway... Anyone know what is wrong?

A:DVDs Not Playing on Computer

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Answer Match 52.08%

I recently reformatted my computer around August. Ever since I reformatted it, the display will occassionally flicker. The DVD players would work fine at FIRST but now, None of them will play. My Windows Media DVD player says
"Windows Media Player is currently unable to play DVD video. Try decreasing the number of colors displayed on your monitor or decreasing the screen resolution. For additional solutions, click More Information to access the DVD Troubleshooter."
My InterActual player just says "Runtime error, abnormal program termination".
I have tried updating my display adaptor, because I thought that might be causing the problem. Every time I try to install the most current version of the display driver, I get two error messages that say "INF error
Video driver not found"
and then
"Setup was unable to complete the installation
Try to set up your display adapter with a standard VGA driver before running setup". The one that I currently have is a RADEON IGP 320M.
I have tried everything that I can possibly think of (including running the Windows DVD troubleshooter). Does anyone have any idea how to fix this?

A:Problems playing dvds


Did you try updating your video card drivers?

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Answer Match 52.08%

When I go to My Computer and look at the DVD drive, its recognized as a CD Drive. It wont autoplay my DVDs but it will let me burn them. My DVD drive is a "TSSTcorp CDDVDW SH-S223L". I already tried uninstalling and restarting my computer but it still doesn't work. I had installed PowerISO a few weeks back but it gave me no problems. I uninstalled PowerISO just in case. My O.S. is windows 7 ultimate 64bit.

Any suggestions?

A:My DVD drive isn't playing DVDs

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Answer Match 52.08%

Hi, I have a strange problem when playing DVDs in my PC running Windows 7 (32-bit).
The problem is that whenever I play any DVD in any player of my choice, the OS Crashes and shows a BSOD every time I try to play DVDs in my PC. My PC has got Intel i865G Chipset with the built-in Intel 82865G GPU.
Please, help me with this problem ASAP, because I can't live without watching DVDs!
Well, I do have a DVD Player to watch them on my TV, but watching them on my PC is better for me. Please help, its urgent!

A:BSOD when playing DVDs

Quote: Originally Posted by basitr846

Hi, I have a strange problem when playing DVDs in my PC running Windows 7 (32-bit).
The problem is that whenever I play any DVD in any player of my choice, the OS Crashes and shows a BSOD every time I try to play DVDs in my PC. My PC has got Intel i865G Chipset with the built-in Intel 82865G GPU.
Please, help me with this problem ASAP, because I can't live without watching DVDs!
Well, I do have a DVD Player to watch them on my TV, but watching them on my PC is better for me. Please help, its urgent!

We do need the DMP file as it contains the only record of the sequence of events leading up to the crash, what drivers were loaded, and what was responsible.

You may be able to get the DMP files without crashing by booting into safe mode (F8) with networking.

To enable us to assist you with your computer's BSOD symptoms, upload the contents of your "\Windows\Minidump" folder.

The procedure:

* Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
* Zip up the copy.
* Attach the ZIP archive to your post using the "paperclip" (file attachments) button.
*If the files are too large please upload them to a file sharing service like "Rapidshare" and put a link to them in your reply.

To ensure minidumps are enabled:

* Go to Start, in the Search Box type: sysdm.cp... Read more

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Answer Match 52.08%

I have multiple problems with my Toshiba computer. The computer was acting very slow and messed up - so I decided to reload everything. My computer didn't come with a vista disk so I hadto use the recovery disk that I made, however, it turns out that it was corupt and it made my computer useless. Mine is a P200 rt9 I have an neightbour that has a p200 ? I borrowed her disk and got most things working on the laptop. However, I had to go to the toshiba webstie and update the display drivers and the HD DVD player. When I try to use the DVD player is crashes immediatly. Also I can't get windows media center to play dvd either. I just updates the bios and the toshiba dvd player worked right away. However, i shut it down and then tried it again and some problem - it crashes. Any ideas on what to try next.


Some little problems that are probably not relevent - function keys do not work - ie fn F6 brightness, volumn controls seem wacky (not responsive), sometimes I can't click on stuff - mouse still moves - after I go Ctrl- alt- del and then cancel it works again.

A:Trouble playing DVDs

hi there!
First of all, iam just a member who uses this forum since today. I will provide some information that might help with your problems, though note that iam not a professional and that i cant and wont give you a 100% secure solution! I will just try my best!

Reading through your post I think you have already reinstalled vista, so there shouldne be any unsaved personal files on you pc. If not, save them somewhere else if you can.

Getting drivers back for a laptop can be quite a hazard. First you should check the toshiba site and get all the help and drivers you can for you laptop!

If you still miss some functions, I would get drivermax. Its a programm that compares your drivers with the drivers from other people on the net. drivermax will upload your profile to its servers and it will upload any drivers, which are newer than the ones in their database.
Also you can check for the newest drivers for your hardware via drivermax and download them from their database, note that downloads are limited if you are a free member! The limit is 2 per day!

I personally use the software to check for new drivers and then, if I cant find them on the net myself (ie nVidia and ATI drivers are easy to find) I use drivermax.

Another nice thing about the software is that you can export copys of all your drivers from you pc, so you can easily import them with drivermax after a reinstall.

Hope the information helped a little!

- misterklos

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Answer Match 52.08%

Recently my PC has being throwing the follow at me:

A Runtime Error has occurred.
Do you wish to Debug ?

Line: 277
Error: A problem has occureed in opening the Digital Rights Management data storage file. Contact Microsoft product.

Yes | No

If I click Yes...
I get this (realised images might be more helpful here).

I click Yes again:

Clicking OK gets me:

Break stops the thing completely
And continue just brings up the same message.
Admittedly I have done something with the DRM, I think.
I was using BBC iPlayer, and was trying to download things but it wouldn't let me due to DRM errors. They had a help site link, I followed all the instructions which took me to some folder extension and told me to delete some files and a bunch of numbers. I think that might have done it...

That was the link I think...

Also because of this, I assume, DVD's that have information burned onto them from a DVD Recorder, aren't playing. Windows thinks they are blank CDs...

Thanks in advance.

A:DRM Problems, DVDs not playing in WMP etc...

Any help ?

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Answer Match 52.08%

Hi i ve noticed my colors are off when i play dvds; bleeding into each; looking pixalated dang it. Can t see anything wrong with the video/graphics card or drivers but wonder how they should be checked or updated. Can a graphics / video card go bad and if so how do know and are they easy to replace and where is that card(s) in the tower?

Any ideas out their i can think/work my way though, using vista hp 32 bit; tryed to post a screech shot but to big - could use some help - thanks later . . .

A:Colors Are Off Playing Dvds

does it only happen when you play a dvd? or is it when you're even just on your browser? if it happens all the time, then it is just the video card. if not, then it may be the dvd drive. you may want to check the connect it has to the mother board,

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Answer Match 52.08%

IM TRYING TO PLAY DVDS ON MEDIA PLAYER OR ANY DVD SOFTWARE AND KEEP GETTING THIS MESSAGE"Windows Media Player cannot play DVD video. You might need to adjust your Windows display settings. Open display settings in Control Panel, and then try lowering your screen resolution and color quality settings." ALTHOUGH I TRY CHANGING COLOUR SETTINGS AND RESOLUTION IT STILL DOESN'T WORK, CAN ANYONE HELP?

A:Problems Playing Dvds

Have you tried using VLC player or Klite Mega Codec?

You can download VLC player here....

For the Klite Mega Codec Version 3.4.5 Full download it here....

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Answer Match 52.08%

I have a toshiba satellite a200, model no. PSAF3A-08201X with a Ma****a DVD-RAM UJ-8505 ATA device.

my dvd drive stopped working after i burnt a couple of cds. it dos not play dvds, cds nor installations disks. However there were several occasions where it did recognise a dvd for a second as indicated by the spinning cd that appeared next to the mouse arrow.

i've checked the properties for ma****a and the status said: "the device is working properly". i have also updated the drive and did a system restore on the laptop but the dvd drive still does not work. Oh, and i also checked its properties, and under file systems it says "unknown" could that be the source of the problem?

i've called the toshiba technicians and they said they would pick it up last tuesday but they have not done so. my warranty just ran out and i really don't want to fork out extra money for somehting i have no idea about.

Help would be greatly appreciated

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Answer Match 52.08%

Sorry if duplicating; can't find "low tech" answer...
Our once-fine DVD/CD player is now not recognizing DVDs (under 'My Computer").

I used a Microsoft Help thread to 'fix' problem with CDs; they now are recognized & play (control panel, add new hdwr, sound vid game, eventually clearing the DMA check box). CDs play fine, but DVDs aren't.

There's no autorun for DVD player; I try to bring it up, it says "DVD player loading", then fritzes out with this msg in a window: "Another application is preventing DVD player". Once, it actually loaded, but then msg said display unabled(?). Most recently, am getting blue screens and reboot is very slow.

Another MS thread said possible virus? I ran Mcafee VirusScan, nothing shows. A very low technical answer is greatly appreciated.

A:DVDs not playing/recognized

have you tried running a cleaning disk of the dvd

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Answer Match 52.08%

my windows media player will not play dvds it plays them but its all scrambled up can anyone tell me how to play them properly please. i am running xp and have downloaded the full xp codec pack incase that was the prob but it made no difference any help greatly appreciated thankyou

A:Solved: help playing dvds please

or run dvds with this:

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Answer Match 52.08%

Hello again,

My saga continues with getting all the kinks out of this newly constructed
desktop computer. All and all things are going well.

I still have one pesky problem. I can not get audio from when playing DVDs.
I can place an audio CD in the drive and I hear that just fine.

I am using the canned dvdplayer.exe from windows 2000.
I have installed every service pack and patch available from Microsoft based on there windows update tool.

I also get no audio when I use the MaXimus DVD player version 1.2

I know that it must be a codec problem. That is all I know though.

I have attached a copy of the information tool from Nero 6.0.
It is information overload for me.
Can anyone guide me in correcting this problem? This is the last step before I hand the computer over to its proud new owner. :giddy:

A:No Audio while playing DVDs

I see on that report you have a Roxio driver on your machin CDralW2k, Cdr4_2k
These files cause a conflict with Nero .You will need to go to Nero's site and read a bit on this issue and clean it up. They have utilities for this .
I would use the Nero Showtime as a player and uninstall your DVD player.
Turn off Autorun and point media files to start Nero
There is a update for nero to 6.6 You may want to do this after you clear the conflicts.

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Answer Match 52.08%

Hi guys im trying to get dvds working via an s video cable. iv got the picture up on screen of the desktop no problem. I have got sound working but theres no picture of the dvd when im playing it back, can any one help. im using intervideo win dvd 4 if that helps and of course iv got normal windows media


A:playing dvds via s video

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Answer Match 52.08%

I can't play any kinda of DVD in my laptop which should work, well i have Windows Media Player which can only play the audio not the video & i also have ffdshow for the video which doesnt work for dvds i guess... n yeah i have some DVD players like InterVideo WinDVD & InterVideo WinDVD 2, i can only play it in InterVideo WinDVD 2 but its really SLOW,
Whenever I try to play it on InterVideo WinDVD it says " Create Overlay failed. Please lower your screen resolution or color depth and try again."

Can anyone please help me with this?
Thanks in Advance

A:Problem with playing DVDs

8 more replies
Answer Match 52.08%

Hi all,

I recently had to perform a complete re-installation of Microsoft Windows XP Professional Edition due to a software error on my computer. Prior to the re-installation, my computer came with WinDVD preinstalled on the system so I could watch DVD movies using my computers DVD-ROM drive.

However, after the re-installation, I no longer have this software, nor would it seem, the appropriate DVD codecs for Windows Media Player.

Since I no longer have the system discs that came bundled with my computer, I was wondering whether free codecs were available for download to allow Windows Media Player play DVD's. I have noticed plugins available from the Microsoft website, however these cost money, and I would like to avoid incurring any additional charges.

If you have any ideas, please let me know.



A:Playing DVDs in Windows XP

Yes, the codecs cost money.

You might try the VLC Player.

2 more replies
Answer Match 52.08%

My parents currently don't have a DVD drive in their computer. They would like to get a DVD drive added to their computer to be able to play DVD movies. If I buy a new DVD drive and connect it using the IDE cable and audio cable to their computer, will they be able to play DVD movies from the drive?

Do they need an encoder card or anything like that? Or is there something else they'll need?


A:Playing DVDs on computer

You probably won't need anything more than what comes with the player. Of course you'll want the appearance of what you are watching to be acceptable. Older machines can be a problem. What do they have for a system?

3 more replies
Answer Match 52.08%

I have a Dell E521 AMD 64 Athlon x2 that has a DVD/CD RW. Recently the DVD drive quit playing DVDs. It still reads & plays CDs with no problem and will even burn CDs & DVDs without an issue. But no movies will play in the drive at all, although I prefer Windows Media Player, no other program will work either.

Would someone be kind enough to help me figure out this problem?

Many thanks in advance!

[edit to add: I did a Windows repair and still no luck!]

A:WMP No longer playing DVDs add to the information provided already, I get an error signature window that opens

AppName: wmplayer.exe AppVer: ModName: soniclicensemanager.dll
ModVer: Offset: 000108fc

After that info it states to view technical information about the error report "click here" but when the report comes up I cannot copy any of the info nor can I find that file that it states the report is being saved in, which is listed as follows:

Do I need to post a HJT report as well to provide enough info to get someone to respond to this?

1 more replies
Answer Match 52.08%

When trying to watch DVDs in my new laptop, I get a error message that goes like "An attempt was made to execute an ilegal instruction." This happens when using any DVD playing program, such as WinDVD and PCFriendly. Does anyone know how to fix this? My laptop is currently running Windows 2000 professional, if that helps.

A:Problem Playing DVDs

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Answer Match 52.08%

hello guys, i am having a problem on my computer with playing dvds, i have a matsushita dvd rom and an nec dvd burner on the pc, cds play and it seems to recognize the dvd, but when i try to play a dvd it gives me diff error messages......1. media is dirty, but i have tried new dvds and all the dvds play on my other pc. 2. the screen resolution needs to be lowered, which i have tried every possible setting. i have tried to back-up some dvds and that works sometimes. have tried windvd and powerdvd. not dying here, but really annoyed. anyone have any suggestions. considered hardware problem, could i be that unlucky that two drives on one computer go bad?

A:dvd roms not playing dvds

You may wish to update your video card driver and see if that helps with some of the playback issues.

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Answer Match 52.08%

I have a Toshiba a10 satellite system unit. I put a DVD in and go to My computer then DVD drive (e but it says nothings in there or to insert a DVD. Now I guess the computer is capable of playing DVDs, is there any way to find out for sure? On the side of my cd tray it has the DVD logo, so it should be able to.

Can someone help me?

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Answer Match 52.08%

Since sometime last night, I've had a problem on my computer - the two CD/DVD drives I have on my computer are running at far too fast a speed. This applies all sorts of different programs: iTunes 9.1, Windows Media 10, PowerDVD 7. With audio CDs on my D drive, it can play as much as six times faster on iTunes. It goes a little slower with PowerDVD and WMP, but still noticeably quick.

My D drive is a CD-RW/DVD combo which I purchased within the last two years, if that.
My E drive is just a CD-RW which is anywhere from 5-7 years old, and probably doesn't write anymore but still plays.

I'm wondering how both are all of a sudden not working properly. I just ran MBAM, and nothing came up. Currently running an anti-virus scan to see if that might be it. Anyone out there got a guess as to what's wrong?

A:CDs, DVDs now playing too fast

If I am following your description correctly, you're saying the music is playing to the point that the lyrics are sounding like someone who has had too many Red Bull caffeine drinks?

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Answer Match 52.08%

when i try to play dvds box comes up saying failed due to a problem with the video sub system.

A:problem playing dvds

I noticed that you run of windows 2000 so your computer is probably pretty old. Check your disk drive and make sure that it is a dvd drive not a cd drive.If it is a cd drive buy one like this (below) and get a guy at a computer shop to install it for you.

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Answer Match 52.08%

I have a problem not being able to play dvds with wmp10. I'm running Xp pro, not installed sp2 yet. I have Power DVD 5 installed. Wmp plays the music on the dvd but has no picture.Also when I try to play the dvd with Power dvd the picture and sound are very "jerky". I use a NEC ND-1300A for playing dvds. This drive plays cds ok. Is this a player or software fault. Or are there any codecs I should instal I would be grateful for any input.

A:playing dvds with wmp10

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Answer Match 52.08%

I am unabe to play DVDs on my Dell 640M laptop after reinstalling Windows XP Professional. I could play them before, using Media Player 11 (and I think Media Experience or XP Media Center). Now when I try to play DVDs I get the message that I do not have the right codecs. How can I get over this problem.

A:[SOLVED] Playing DVDs

Hi TerryT !

Go here :
Enter your service tag then reinstall the chipset and video drivers (chipset drivers first), restart and see how it goes.

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Answer Match 52.08%

I cant play any DVDS on my liteon dvd-rom ltd-163 I can see the dVd under My Computer but I cant play it. I had a similar problem playing cds on the same drive but i deleted something from the registry and fixed the problem That was a long time ago and I'm tired of this problem. everything else works normally, cds, games, BUt no dvds. I also get a error message telling me to lower the screen resolution, but I've done that already and updated all the drivers. Please help

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Answer Match 52.08%

When playing DVDs my laptop freezes but the sound keeps going. I've tried cleaning the lens with a cleaning disc but it didn't work. What could be causing this?

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Answer Match 52.08%

I have a Sony Disc Camcorder which takes 8cm discs. All goes well until we try playing them on our DVD drive. This drive works fine with full size discs but struggles with these smaller ones. It either fails to detect a disc in the drive or hangs up half way through reading it. There doesn't seem to be anything wrong with the disc - it plays ok in an ordinary DVD player/TV combination.
Any help gratefully received

John Cowie

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Answer Match 51.66%

Hello all, I am in dire need of help with my DVD-ROM Drive, otherwise I will have to send my computer in to the company where they will wipe the HDD.

I know how to burn DVDs and everything, and my computer has had no problem with it, up until yesterday. I was using my usual program to burn a DVD with, but this time --for the 1st time-- about 15% into the burning process, it came up with a dialogue box that said "Cannot set address for....." and then it displayed a bunch of numbers below that. Now, everytime I insert a blacnk DVD of any kind, any brand, what have you, you can hear the laser in the drive bouncing around like it's trying to read a badly scratched disc whereas the discs are spotless, and after about minute, it spits them out. I have run virus scans, done a system restore and had the drivers reinstalled, but to no avail. BUT!!!!! Here is the weird thing: It will read any other disc I stick in there perfectly! It makes no sense. Can any of you guys help me with this problem? If you can help me with this and stop them from having to wipe my HDD for no real reason, then you are the best person ever!!! Thanks alot, guys!

I didn't know if this was the right forum to post this in, but I am pretty sure that it is a problem with Vista.....

A:My computer suddenly stopped reading blank DVDs

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Answer Match 51.66%

Earlier this week whilst trying to make a system repair disc in Windows, half way through making the disc, it stopped. Since then my Blu-Ray drive has stopped reading DVDs and CDs, but still reads Blu-Rays that I put in the drive. I can't boot from it and I reinstalled Windows yesterday with no difference with the drive.

Sony suggested I uninstall the drive but didn't say how to in their email. Is that really going to work?

Even when there is a CD or DVD in the drive, if I click on the drive it says 'please insert a disc into drive D:'

Thank you.

A:My Sony VAIO Blu-Ray drive has stopped reading DVDs and CDs

Quote: Originally Posted by SamuelGE

Earlier this week whilst trying to make a system repair disc in Windows, half way through making the disc, it stopped. Since then my Blu-Ray drive has stopped reading DVDs and CDs, but still reads Blu-Rays that I put in the drive. I can't boot from it and I reinstalled Windows yesterday with no difference with the drive.

Sony suggested I uninstall the drive but didn't say how to in their email. Is that really going to work?

Even when there is a CD or DVD in the drive, if I click on the drive it says 'please insert a disc into drive D:'

Thank you.

I had an issue with a dvd drive where the driver was reinsalled and volia, it worked. I would try that first. To reinstall the dvd drive, go to start and type in Device Manager and press enter. Then, expand the section titled " DVD/CDROM Drives. Then, right click on your dvd drive and select uninstall. Then, reboot your computer and it will install the dvd drive again upon boot.

9 more replies
Answer Match 51.66%

Hello all, I am in dire need of help with my DVD-ROM Drive, otherwise I will have to send my computer in to the company where they will wipe the HDD.

I know how to burn DVDs and everything, and my computer has had no problem with it, up until yesterday. I was using my usual program to burn a DVD with, but this time --for the 1st time-- about 15% into the burning process, it came up with a dialogue box that said "Cannot set address for....." and then it displayed a bunch of numbers below that. Now, everytime I insert a blacnk DVD of any kind, any brand, what have you, you can hear the laser in the drive bouncing around like it's trying to read a badly scratched disc whereas the discs are spotless, and after about minute, it spits them out. I have run virus scans, done a system restore and had the drivers reinstalled, but to no avail. BUT!!!!! Here is the weird thing: It will read any other disc I stick in there perfectly! It makes no sense. Can any of you guys help me with this problem? If you can help me with this and stop them from having to wipe my HDD for no real reason, then you are the best person ever!!! Thanks alot, guys!

I didn't know if this was the right forum to post this in, but I am pretty sure that it is a problem with Vista.....

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Answer Match 51.66%

Hail mighty gods.

Suddenly WMP no longer plays DVDs from the D: drive. The MS Decoder checkup utility indicates there are two codec decoders, Sonic CineMaster and DScaler Mpeg 2 Video Decoder. Selecting either one as preferred, or restore defaults, does not recolve the problem. The problem is that I cannot play the DVD in th drive. occaisionally I can get sound... but no screen. Screen remains blank.

The WMP error txt, is below.

<MATCHING_FILE NAME="wmpns.dll" SIZE="221184" CHECKSUM="0xC2DBDAE7" BIN_FILE_VERSION="" BIN_PRODUCT_VERSION="" PRODUCT_VERSION="" FILE_DESCRIPTION="Windows Media Player Applet Support DLL" COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft? Windows Media Player" FILE_VERSION="" ORIGINAL_FILENAME="WMPNS.DLL" INTERNAL_NAME="WMPNS.DLL" LEGAL_COPYRIGHT="? Microsoft Corporation. All rights reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x3B87B" LINKER_VERSION="0x50001" UPTO_BIN_FILE_VERSION="" UPTO_BIN_PRODUCT_VERSION="" LINK_DATE="08/04/2004 07:57:23" UPTO_LINK_DATE="08/04/2004 07:57:23" VER_LANGUAGE="English (United States) [0x409]" />
<MATCHING... Read more

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Answer Match 51.66%

Hi, I'm not exactly sure where to post this, so I'll try here. My computer, a Dell Dimension 8110 has a VLC Media Player on it. We've been watching DVD movies since we bought the computer 1 1/2 years ago. Recently, we bought some new DVDs, and they won't play. The problem first appeared to be that they wanted the DVDs to play on something called an InterActual Player. I downloaded the player. Then, a screen popped up saying that I do not have a "DVD Decoder". The pop up said that a decoder is needed to play DVD movies in my computer's DVD-ROM drive and to play InterActual interactive features. It then takes me to a page where I can download the decoders, all at different prices. If I try to continue, I get an error message stating that I do not have a decoder. What is the decoder? Do I need one? Why do almost all of my DVDs play on the computer, with the exception of only a few. Do I need to download one of these decoders? And if not, is there a way around this prompt so I can play all the DVDs on the computer? I am kind of a novice at this, so if anyone has a solutionn, could you please make it as simple as possible so I can understand it?!! Thanks so much.

A:Problems with DVDs playing on the computer

Try downloading and installing a newer and updated VLC player.

Just download from the country thats closest to you.

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Answer Match 51.66%

When I try to play a DVD in any player on my computer the program stops responding. As soon as I take out the disk the program starts responding. Some times the disk does start playing and shortly after the video starts freezing and program stops responding. Anyone got any ideas. I have reloaded drivers and players and no help there.

A:Player freezes when playing DVDs

1. Make sure the DVDs are scrupulously clean - a single fingermark can cause malfunction.

2. Defragment your hard drive regularly if you often install/uninstall apps or delete files.

3. Run the error-checker on the C: drive (right-click > properties > tools > "check now"

4. Lastly, the laser-lens in the DVD drive may need cleaning. For this you'll need to buy a purpose-made cleaning disc for DVD drives.
make sure it's for computer DVD drives, as some of those made for standalone DVD Players are not suitable for computer DVD drives.

1 more replies
Answer Match 51.66%

Everytime I put a DVD in I buy from a store, it comes up in a bootleg fashion (I think).

Nothing pops up to allow me to easily click play or anything like that. I put the DVD in, I goto the DVD Drive click it and it has it broken down into about 3 different things. Audio_TS, Video_TS and Jacket_TS

Yes, I can go in there find which file is the main folder and then play it, then it plays, but it is fairly annoying having to do this every time. Does anyone know what I am missing or what I am doing wrong? It does it on 3 of my computers, no clue why. 2 run Vista, 1 runs XP (Laptop). Anyone have any ideas?

A:Problem playing (real) dvds.

11 more replies
Answer Match 51.66%

New computer (well, a few months old now) with a lot of ram (2GB), a strong processor, etc. When I first got it, CDs and DVDs played fine. Even if I was ripping in Windows Media Player I could still play the songs at the same time. Now, any CD/DVD I put in plays at around 3/4 speed. Ripping slow the computer down drastically.

I know the description isn't exactly specific, but does anyone know of what I can try first to resolve this?

It may be unrelated, but lately it's also been hard just to get the computer to shut down. Some programs just won't allow it.

A:Solved: CDs/DVDs playing slow

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Answer Match 51.66%

I have an Acer laptop that uses windows XP. whenever i put a DVD in the image is fine but the sound plays with a horrible distortion. i have tried it windows media player, media centre and VLC player, meaning that it can't be a codec problem because I believe VLC doesn't require codecs..? and i also downloaded a codec thing from this website
and played it through this and the sound was still distorted.
The laptop plays music fine so its not the speakers.
what could be the problem?

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Answer Match 51.66%

I have a 4 machine hard-wired home network (SMC Barricade router with print server, cable modem etc.) that runs fine. The newest machine runs Win XP (the others run Win98 SE) and it has a DVD player. Is there a way to direct the DVD video and audio output through the network so that DVD's can be seen & heard on the Win 98 machines? The Win XP machine is the most powerful in the group (newest CPU, most RAM & video memory).
Thanks for any thoughts.

A:Playing DVDs on home network

The only way I know of would be to load the DVD software on all machines, and then map your DVD drive from the other machines.

You would then run it from the other machines. I do not knwo if you would be able to play on all at once though, but this will allow you to play it on each of the other machines.

Some other possibilities: This creates a Virtual Cd/DVD drive, and, I believe, it takes an image of the CD/DVD, and allows it to be played without needing the physical CD/DVD in the player. If it is the same as a Virtual CD I toyed around with a few years ago, then it will do what you want. It is shareware, but starts with a 30 day free trial. VJB.htm this is the more expensive way of streaming the DVd to your network. Involves an additional bit of Hardware that acts as a "Jukebox".

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Answer Match 51.66%

Recently I have experienced a curious problem when attempting to play DVD movies on my PC. The strange thing is that some of them load and play properly, while others just do nothing! This has even occurred when trying to play different disks from the same box set, etc! A diagnostic "Fix-it" comes up with the report "Media in DVD drive is not readable" while others play normally. Can I assume that this is therefore a hardware problem, meaning that a replacement CD/DVD drive might be the answer?

System Info :-

Tech Support Guy System Info Utility version
OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 64 bit
Processor: AMD Phenom(tm) II X4 925 Processor, AMD64 Family 16 Model 4 Stepping 2
Processor Count: 4
RAM: 4095 Mb
Graphics Card: NVIDIA GeForce GT 610, -2048 Mb
Hard Drives: C: Total - 476837 MB, Free - 412710 MB; E: Total - 953867 MB, Free - 829196 MB;
Motherboard: ASUSTeK Computer INC., M2N68-AM SE2
Antivirus: Norton 360 Premier, Updated and Enabled

A:Solved: DVDs not playing on PC (Windows 7)

Assuming these are all commercial discs (ie: not burned media), then yes, my first thought would be a failing drive as well.

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Answer Match 51.66%

When I try to play a DVD on my computer, the audio is off-time and jerky. This is the same in both of the players. Today when I put a disk in to test it, I also noticed that the video wasn't showing in RealPlayer. I suppose it's the codecs, but how do I find the right ones to install? Thanks in advance for your help.

Tech Support Guy System Info Utility version
OS Version: Microsoft Windows XP Professional, Service Pack 3, 32 bit
Processor: Intel(R) Pentium(R) 4 CPU 3.00GHz, x86 Family 15 Model 4 Stepping 9
Processor Count: 2
RAM: 893 Mb
Graphics Card: ATI RADEON XPRESS 200, 128 Mb
Hard Drives: C: Total - 147204 MB, Free - 122979 MB; D: Total - 5401 MB, Free - 2147 MB;
Motherboard: Intel Corporation, D102GGC2, AAD70214-201, BTGC63801KNL
Antivirus: Webroot AntiVirus with Spy Sweeper, Updated: Yes, On-Demand Scanner: Enabled

EVEREST Home Edition © 2003-2005 Lavalys, Inc.

Version EVEREST v2.20.405


Report Type Report Wizard

Computer IAMACOMPUTER (Big Scary Computer)

Generator Owner

Operating System Microsoft Windows XP Media Center Edition 5.1.2600 (WinXP Retail)

Date 2011-01-06

Time 23:11


Operating System Microsoft Windows XP Media Center Edition
OS Service Pack Service Pack 3
DirectX (DirectX 9.0c)
Computer Name IAMACOMPUTER (Big Scary Computer)
User Name Owner

CPU Type Intel Pentium 4 531, 3000 MHz (15 x 200)
Motherboard Name ... Read more

A:Audio problems playing DVDs

check in windows task manager the performance tab click it and check what memory is available for use by windows and cpu percentage available or being used...sitting at the desktop run the video and check again if memory is very low then your system needs more memory if the cpu percentage is high then to many of your programs are running that are not required to run,at start up of the pc.if the pc is hogging to much of the system resources then poor video play and display will result.
also make sure the dvd device is set for direct memory access

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Answer Match 51.66%

I have wmp11. Recently, my dvds will not play when using wmp11. This did not happen before. I have googled this topic and the error seems to relate to a codec problem. However, I have not uninstalled any codecs that i know of. I used microsoft's codec checking program and it lists one codec that i have that supposedly works with wmp11. That codec is from cyberlink with the filename From my knowledge, I do not have any cyberlink products installed on my computer, so I do not know where it came from. I have also tried the xp codec pack. that did not help.

VLC player plays the dvd, but I would prefer if wmp11 could play them as well.

A:WMP11 not playing dvds anymore.

6 more replies
Answer Match 51.66%

I recently got a new IBM T30 laptop. Last week, while on travel, I tried to play a DVD in the Matshita combo DVD/CDRW drive. All of the movies I tried that have interactive PC content crash right after showing the opening copyright information. I found an update to the DVD s/w on IBMs site, but it won't let me install it, saying the machine "is not a qualified IBM machine". I need to get DVD movies working on my laptop before the next time I travel. Has anyone heard of this issue before? Please advise.
Thanks in advance.

A:Laptop DVD-ROM crashes playing DVDs

I forgot to mention that the laptop is running Windows 2000 with SP3.

1 more replies
Answer Match 51.66%

I cannot play a DVD on my computer is seems to be a UDF file system I have K-Lite Codec pack installed and it is copy protected

A:Solved: Playing DVDs of computer

7 more replies
Answer Match 51.66%

I have he above mentioned DVD rom in my computer. It used to work fine when I had 98se as my operating system. Now I have upgraded to XP SP2 and when I try to play a DVD it says that I do not have a compatible DVD decoder installed. I tried using Windows Media Player and got this message. What do I need to do to make it work again?

A:Toshiba DVD-Rom SD-M1212 not playing DVDs

Sounds like you may be mising the mgep-2 video codec. You can download the microsoft recommended one here:

1 more replies
Answer Match 51.66%

When playing commercial DVDs in Windows Media Player there is no sound except what sounds like a muted machine gun. The video itself is fine, but the sound totally corrupted. However, the DVDs will play perfectly with VLS media player or Easy DVD Player.

I am using Windows 7, fully updated.

I have checked WMP settings and they appear correct, and have also run the Windows trouble shooter with no success.

I am working Windows 7 ultimate, 64 bit.

Any advice would be appreciated.


A:Sound corrupt playing DVDs in WMP

Try start-control panel-sounds right click the entry "speakers" and select "set as default". i found on mine that if it was set to "digital" which it was be default, that the dvd audio wouldn't play in wmp11

2 more replies
Answer Match 51.66%

I cant get my old ((((like 10 years old)))) home movie DVDs to play on my computer.Ive tried to see what type of DVD it is but my parents put those create-dvd-labels on theDVD so I cant read anything on it.Since these are so old Im wondering if there is any program that will play it?

A:Playing Home Movie Dvds?

Hi saraveza408.
What did your parents use to make these dvd movies with?
What happens when you try to play one?
Can't be 10 years old. Even simple dvd players didn't hit the market heavy until late 1997\early 1998 in the US.

1 more replies
Answer Match 51.66%

Hi everyone,
I live in Canada and want to buy and hopefully view a couple dvds that aren't available this side of the pond. I read somewhere that PAL format - region 2 dvds will play in any computer that plays dvds. I'm just wondering if this is true before I spend $80. on these dvds?
I have a Sony Vaio PCG-GRS750 and Windows XP that plays dvds but doesn't burn them - if that makes a difference. Thanks

A:Playing Pal Format Region 2 Dvds

unlike the television computers are blinkered by zones, the problem will be codexes, here is a free player that reads most stuff exceptt for real player, (which would be better to use 'real alternative')vlc

2 more replies
Answer Match 51.66%

the dvds i have got will only play music and i cant get the movie to work?

A:dvds only playing music and not movie

when you say movie you mean a clip in the format .avi? If so you need to get DivX, that should fix the problem.

3 more replies
Answer Match 51.66%

I have a Dell Latitude CPx laptop (model number PPX) with an Intel Pentium III processor, 497 MHz and 192 MB of RAM. It has both Windows xp and puppy linux on it (though I am less familiar with linux).

I'll be taking this laptop to university in less than three weeks' time and while it doesn't have a DVD drive, I'd like to be able to play DVDs on it (videos rather than data), so I'm interested in finding an external device I can plug into it, but don't know what exactly to look for. It has a USB 1 port and a slot for an Ethernet card which may or may not help.

Any advice would be greatly appreciated!

A:Playing DVDs on a laptop with no DVD drive

8 more replies
Answer Match 51.66%

In the past I have been able to play DVDs on my laptop with no problems. Then suddenly I am now getting the following message every time I try to play a DVD.

Windows Media Player cannot play the DVD because a compatible DVD decoder is not installed on your computer.

My D Drive recogonizes the DVD and can read it to tell me what it is but just won't play it.

I did some reading and then downloaded the free version of DivX and still can't get it to play.

any idea what might be wrong!!


A:Trouble playing DVDs on Laptop

6 more replies
Answer Match 51.66%

Hi I read the following post but it had no responce.

Only when I play DVDs is there a problem. It plays library music and sounds fine.

Any suggestions would be great.Oh it's on a 4 yr old Compaq Presario laptop.


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Answer Match 51.66%

Well, I've got a problem playing DVD movies in Windows Media Player, PowerDVD and InterActual Player. The only DVD program I've been able to play them successfully in is the PCFriendly player bundled on The Matrix DVD, and even then the screen noticeably moves up and down.

Every other type of movie will play fine in WMP, it's just the DVDs that don't work right. The programs will all crash right off the bat, iplayer.exe with the following error message:

Error signature:
AppName: iplayer.exe AppVer: ModName: ntdll.dll

What else is needed to determine what's causing this problem? Thanks a ton.

A:Problem playing DVDs, other videos OK

You need some codecs, do a google for free codecs, I like k-lite codec
pack, and coles codecs, there are free downloads.

7 more replies
Answer Match 51.66%

Hi, can someone please help.
I have a Jetway 603TCFL motherboard with a 1.2Ghzs celeron processor, and onboard graphics, by VIA I think. It has 256 meg memory, and is running windows 2000 pro. It is fitted with a NEC multiSpin DVD writer and a Liteon DVD rom. I am using Sonic DVD player to view disks.
The system was working fine until last Friday. I was able to play and record DVDs and CDs with no problem. Butttt
Last Friday I fitted the Liteon DVD Rom drive, and tried to play a DVD a friend had lent me, it was one that had been recorded, but I'm not sure in what format. It did not play, and only gave me a green screen. Now whenever I try to play any DVD, whether recorded or from a shop all I get is a green screen, and the sound is sometimes distorted. I have cleared the bios by moving the link on the motherboard, I have flashed the bios, and reloaded windows 2000 so many time I can do it in my sleep, but no joy, just a green screen.
I have tried changing the bios settings, and the drives are set to DMA.
I have removed all other devices so there is only one drive.
I have download windows media player but it is the same.
Everything else works fine. I can play videos downloaded from our camcorder with no problem, and the computer shows no other problems.
Any ideas gratefully received.

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Answer Match 51.24%

Hello to all. I saw this topic dating back to 2006 but it seemed that at that time the drives were not working, were stopping. That is not my issue. Before suggested, I have tried what was recommended then, uninstalling the drive and removing lower and upper in the registry (sorry cannot remember what they were).

Ok, here is what I have and what it has been doing for over a year. I have a Sony Vaio laptop, CR120E, Vista. Over a year ago, it just stopped reading home made disks. My daughter's wedding disk, the disk of my X rays from the Doctor, music, regardless, when put in they were seen as blank. Sometimes if I kept putting them in, they would be recognized, but mostly not. I got a cdrom cleaner, used it and it seemed to work for a good while. However, it is doing it again. If I burned the disk on this system before, it would read it but I am not sure if that is the case now. It makes me crazy. I went and got a new cleaner, and have done all that I know to do. Sony, you suck. Too many ppl have had this problem. My next laptop will NOT be a Sony.

So, if I put a commercial cd or dvd in, it works fine. Any suggestions? Can I clean this sucker any other way?

A:Sony Vaio DVD ROM stopped reading home made CDs and DVDs

In any CD/DVD RW drive, there are 2 'lasers'. One is for reading, the other for writing.
From what you have said, it sounds as if the 'writing' head has lost power, or is failing in some way.
So when you use a commercial DVD it reads perfectly, but when you try to load from the DVD's you burned on that drive, it is unreliable.
The only real answer is to buy a new CD/DVD drive unit. It's very easy to fit, and not very expensive either. I have found also that some CD/DVD drives seem to read 'bought' discs better than others, maybe some alignment differences between manufacturers ?
When you get a new drive installed, you can make new copies of the unreliable discs.
If you don't like the idea of taking the drive out, you can buy a stand-alone CD/DVD RW that will plug into (usually 2) USB ports. Not good on a laptop ! There are some that will use only 1 USB port though. Hope that's of help.
* This is one I have, but be aware that the read/write speed is only X8 on DVD.

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Answer Match 51.24%

hi there,

for a while now my DVD ROM and CD-R drive has not been reading DVDs... it kinda half-spins up the disks

it will sometimes read movie DVDs but i doubt it will anymore EDIT: i just tried a movie DVD and it just crashed explorer for a minute then returned to being dormant as if it doesn't have a DVD in it

CD functionality, writing, and reading has been fine

the following is written in the device's properties in Device Manager... it's listed as a "ATAPI ihas124 B ATA Device"

This device is working properly.

Windows did not start a related device driver. To learn more, click the Driver tab and then click Driver Details.Click to expand...

this was what i found when i followed the instructions... (img 2 here)... i do not understand what this means...

a random thread i found suggested downloading the LITE-ON smartpack, it automatically detected the driver and updated it to the latest version, after the reboot, windows detected a new device with the same name and installed a driver for it, then it went back to it's usual failures
feel free to request any information if it helps you solve my problem, thank you to anyone who reads and helps

many thanks,


UPDATE: the guys i got this system from call the drive a "LG DVD+/-RW SATA Drive"

A:Solved: DVD-ROM + CD-R has stopped reading DVDs! --- [ATAPI ihas124 B ATA Device]

If CD's are working, but not DVD's, the drive is faulty.

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Answer Match 50.82%

I dont get any sound from my cd/dvd drives when i put a dvd in. prolly b/c i dont have them configued properly, like if theres a setting in windows or device manager to tell to get sound from the drives. Any suggestions or ideas are welcome.
~Da Bob~

A:Solved: No sound from CD/DVD drives playing DVDs

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Answer Match 50.82%

I have an acer travelmate-4001lci notebook and it plays dvds good until one day I tried to play a dvd and i saw it don't has sound I tried other dvds & dvd players but it still don't has sound, I also installed the new audio drivers but nothig changed.

A:my notebook hasn't sound while playing dvds

Hello and welcome to Techspot.

Sounds like a codec problem to me.

Download and install this codec pack from HERE.

Regards Howard :wave: :wave:

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Answer Match 50.82%

Dear sir,
Previously I was using Windows Media Player 9 and DVDs were playing smoothly. But now, after formating my Hard Disk, I have installed Windows Media Player 10. But to my surprise, DVDs are not playing at all. What is the technique to play DVDs in Windows Media Player 10?
Secondly, please let me know how to delete Windows Media player 10 from The folder 'Program files' Thanking U.

A:DVDs are not playing in Windows Media PLayer 10

You probably need a DVD decoder. You usually get them by installing a commercial player like PowerDVD etc.

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Answer Match 50.82%

The sound with my sister's Compaq Presario 730US laptop is choppy at startup and when playing dvds. If anyone has any ideas please reply.

Here's a Highjack This Log.

Logfile of Trend Micro HijackThis v2.0.0 (BETA)
Scan saved at 12:42:47 PM, on 4/11/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
Boot mode: Normal

Running processes:
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Compaq\Easy Access Button Support\StartEAK.exe
C:\Program Files\\bin\tgcmd.exe
C:\Program Files\Java\jre1.5.0_10\bin\jusched.exe
C:\Program Files\AIM\aim.exe
C:\Program Files\NetZero\exec.exe
C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroT... Read more

A:Sound Choppy at Startup and playing DVDs

Is it just the sound having a problem? Or does the Video look slow or choppy?

2 more replies
Answer Match 50.82%

I keep getting this error message C00D10D1: Cannot play the file
when ever i put in a dvd and try to play it. I have downloaded several things and nothing works.

A:error with playing dvds on Media player

Do you have DVD playing software installed? Windows media player does not have native DVD playing capability and only uses the codec from third party DVD playing utilities to play DVD's.

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Answer Match 50.82%

Ok, first let me go ahead and apologize if this is the wrong place to post this question. I looked at the tech support forums below but they didn't seem to be what I was looking for.

Basically, I have the above mentioned PC and I wanted to see if my comp would play DVDs. I put in a random DVD and the drive recognizes the DVD and the title BUT it won't play the movie or audio. I've tried playing it with VLC and it won't let me open it with any other players. I am currently running Windows 8.1. Do I need to install drivers or go into the BIOS at the beginning and change something? Here is what it looks like:

Pic #1: Open WE and see that the DVD drive sees the title of the movie and right click to open it/play it.
Pic #2: This is what it looks like when I double click the drive and open it.
Pic #3: This is what it looks like when I double click THAT folder and then it just shows continuous media clips in forms of like 5-10 seconds each. It just won't play the DVD as a movie.

Things I've already tried:
#1: Tried opening it with AutoPlay annnd it's gone
#2: I've turned off booting from the floppy drive and instead have the comp booting from the hard drive
#3: Played a few of the media clips but it will either show nothing playing for 5 seconds or a single image....

Weird I know. Anyways, help would be greatly appreciated. I realize this is a tech support issue but my warranty has been gone since 2012 so even HP chat won't talk t... Read more

A:Playing DVDs on HP Compaq DC5850 Microtower PC

You may have made the wrong choice of DVD. Frozen is a Disney title and their films are well known for copyright protection. Unless it's a legit copy you've no chance. Try another non Disney DVD and see if it plays. Assuming Frozen is a genuine Disney DVD read on.

I have Windows 8.1 but it's on a netbook so I can't replicate your situation. Instead, I stuck Brave, also by Disney, into the DVD drive on my Windows 7 laptop and opened it in My Computer to show all the files as per your screenshots for Frozen. The film doesn't like this and I couldn't get it to play by clicking on the files. However, I opened VLC Player first then clicked on Media (top left) Open Disc and then Play. It took a while to kick in but the screen opened for options like the language and then it played fine.

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Answer Match 50.82%

Hello everyone:) I am having a few problems with my nieces laptop when ever she watches dvd's,plays music, or the microsoft games the computer tends to freeze in the first 10 seconds of inserting a dvd or playing a game ect... Other than that the laptop is great. Here are some things thought you should know

System: Microsoft windows XP
version 2002
service pack 2

Computer: Intel Pentium III processor
746 MHz, 384 MB of ram

Any help would be apreciated thanks.

A:Lpatop freezes when playing dvds or music:(

Hi Julian24 and welcome to TSF

It seems to me that her laptop is going slow because of lack of Random Access Memory (RAM). 384 Mb of RAM only slighty hits over the minimum of RAM needed to run XP which is 128 Mb. Even though this is double of minimum she should upgrade to 512 Mb and this should fix the issue. RAM goes cheap these days so just look for laptop memory.

This is what laptop RAM looks like

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Answer Match 50.82%

Hi I've got a laptop that has the sony q58a drive. When I put a dvd in, everything reads and plays but when I enter a CD it makes noises and doesnt read. Please help me. Thanks

A:Sony Q58A Only Playing/Reading DVDS

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Answer Match 50.82%


A:Playing Dvds With Windows Media Player 9

We don't help with with illegal stuff here, and DVD ripping is sort of a gray-area. I understand that you own a legal copy of the DVD, but ripping it is still illegal because it uses DeCSS to crack the encryption. So im not sure if I should be helping you here.

That aside, those plugins won't work for you, however PowerDVD will play VOB files for you.

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Answer Match 50.82%

Recently I have started having problems playing DVDs in Windows Media Player 11.

Discs that previously played without any problem now do not play smoothly at all and seem to "stutter".

CDs appear to play OK - although, having said that, I am not sure they are playing as smoothly as they used to. It could be my imagination but I am sure there is a discernible change on live CD recordings where one track runs into another.

I have completely uninstalled and re-installed WMP 11 and the problem remains the same.

Anything played via Media Center is problem free.

I only purchased my laptop in November 2006 and am a bit of a novice so this might be something really simple but I would be extremely grateful for any advice.

Thank you.

A:Problem Playing DVDs In Media Player 11

Do you have windows defender installed on your computer?

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Answer Match 50.82%

I have 2 DVDs that I just bought and work perfectly on my old Windows 7 laptop. They don't work on my new Dell Inspiron 3520. I'm not using Windows Media Player, I know that can't play DVDs in Windows 8. I'm using PowerDVD, it came for free with my laptop. When I play my DVD it stops responding. I tried using VLC too, but it seems as if it's stuck at loading for 1 hour. I don't think it's a codec problem because both of these are supposed to come with the codecs. The software isn't corrupted since they can run other DVDs. I have updated my drivers. My DVDs work in Windows 7, so what is my problem?

A:UDF DVDs not playing in Windows 8 dvd player software

Well, looks like I'll just try Microsoft support instead since nobody's answering.

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Answer Match 50.82%

Get the sound but no picture on any video file, and its the same for PowerDVD, Wind DVD and Divx.

Downloaded all the codecs I could find and followed the advice from the MS site, downloading the reccomended codecs.

Any advice welcome

A:[SOLVED] Media Player 11 not playing DVDs

have you installed these

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Answer Match 50.82%

Hey guys, I have a blue screen related question. Does anyone know what could cause a blue screen to pop up and my computer to basically shut down while trying to watch a DVD? If I put this DVD in and start watching it, not long into it I'll get a blue screen that says it's going into a phisical memory dump and my computer just stops. I can't escape out of it or anything. So I switch it off and start again and that's not where the trouble ends. As soon as windows reboots and starts, my computer won't stop churning over and as a result I can't get Internet Explorer, AIM or any net related programs to start. I have no idea why it continues chomping away but it does. I can run Adaware and things like that but not IE. This happened again yesterday and it's annoying as I don't know what's causing it. Does anyone have any idea what on earth is wrong with my computer or how I can fix it? I'm running Windows XP, but I don't really know what hardware I have in my computer at the moment. It's only recently (well in May/June) been upgraded to include more RAM and it had a complete clean out etc. This problem has only been happening recently and it doesn't happen with all DVDs.

A:Physical memory dump while playing DVDs

Hi, and welcome to the TSG forum
could be a n umber of things - the DVD h/w - driver, video h/w - driver, sound h/w, - driver, memory

lets start by finding out what the blue screen says - then post the result - looking for stopcode and any filenames

control panel>
advanced tab>
startup and recovery - settings>
under the title - system failure
untick - automatically restart;en-us;320299

now when it crashes - it willnot restart and the blue screen should stay on the screen
post the info on the screen
it will give the errorcodes and a filename, if caused by a driver.

in the meantime
you may want to try running a memeory test

you may also find some info in the event viewer
control panel>
admin tools>
event viewer>

3 more replies