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Compaq Presario Needs Full System Recovery

Q: Compaq Presario Needs Full System Recovery

Hi, I just got a hand me down Compaq Presario laptop model V2321US with Windows XP Pro. Can someone help me to erase everything that was added to the computer prior to the previous owner's use? Unfortunately, I do not have the Origional system disk but the computer seems to be working perfectly.

Thanks for any help and advice.

A: Compaq Presario Needs Full System Recovery

16 more replies
Answer Match 90.72%

Hi all

This is a very common question for which I couldn'g find a specific answer after searching the forum. Please excuse for a redundant question. I have necessary system recovery disk to perform destructive recovery of my PC. The main reason for the recovery is my suspicion that my PC is cluuterred with junk from my past years of PC use. I am having a C:\windows directory almost 3.8G which i feel is too high? Also the C:Windows\system32 files are approx 1 G. I have done disk defragment cleaned up using disk clean and cleaned my Temp folders. Now i have decided to do a system recovery to solve this issue. My question is should i remove my PCI cards that I installed for eg. IEEE 1394 firewire card and additional RAM and hard drivethat I added as regular upgrades to my machine. Will leaving this in my machine during recovery crash or cause undesirable effects to my computer. My other question is if a high disk usage to the ture of 3.8 in my C:\WINDOWs directory a normal for XP home edition. Many thanks for your kind review and response.

A:System Recovery Question for my compaq Presario S4000NX

Hello lak2000

I would remove any PCI cards which you added ( i.e they were not in the machine originally, so will not be involved in the Restore)
Reinstall them after the Restore

You can leave the hard drive, as long as it is not external.
Just make sure to restore to the correct Drive (check the drive letter)
You can leave the RAM

Disconnect all peripherals such as printer etc.

For XP Pro, my Windows directory is 3GB
My System32 folder is 1GB

I should add that I recently reinstalled XP, so these figures will be higher for a system which has been running longer.


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Answer Match 89.88%

I was wondering how to create a reformat disk for a compaq presario SR2013WM. model # "RE468AA"
Last year a tech came out to bring me another harddrive. !
He said that i need to make a "format disk"
we had the option to use 26 "c.d.'s" or 2 "dvd-r"
he made the system recovery disk in front of my eyes.
does anyone know how to go thru the step's and make one ?
if so please list all i need to know ,

A:How Do I Create a System Recovery Disk For a Compaq Presario SR2013WM

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Answer Match 88.62%

A friend of mine brought me her Compaq Presario S5140WM Desktop PC for help installing a new graphics card. What I found was that her computer was soo infected with viruses and spyware that some of the files needed to install the new drivers was corrupted and the hardware driver install failed. I ran an online virus scan from Trend Micro (Housecalls) and used Spybot S&D and Ad-aware SE to clean up what I could. After all that, I ran another online scan using Panda Active Scan and the results of that scan showed that she still had spyware and a number of Trojans which Housecalls was not detecting. I recommend that she back up all critical files and run the HP recovery program which was located on it's own partition on her HDD. It seems that she must have encountered some sort of a problem with the recovery because Windows now reports that she has less than 100MB of HDD space available on an 80 gig HDD.

She really doesn't want to go through the process of running the recovery again. Is there a way of correcting this by other means? Before she ran the System Recovery, she had approximately 41 gigs free on the HDD. From what she is telling me, it sounds like Windows created a complete system backup that was not deleted once System Recovery was completed.

What do you think.


A:Low HDD space after running HP system recovery on Compaq Presario S5140WM Desktop PC

I would run the recovery again, and pay special attention for option to format the drive before installing windows.

HP (I believe) calls it a destructive install - as it wipes the partition removing all data from it.

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Answer Match 88.62%

Got the infamous "DISK BOOT FAILURE, INSERT SYSTEM DISK AND PRESS ENTER" on my mom's compaq presario desktop sr1900nx. It appears on a black screen after the red/white compaq screen. It takes about 30 seconds for the error to appear. There is a blinking underscore the line below it. I have done several hours of searching and have tried several things to get to at least to the system recovery area, but I can not even do that. When I cut power to it and try at least starting the boot process, I do get the COMPAQ red/white screen with 3 options on it. ESC to enter boot menu, F1 for setup, F10 for system recovery. The ESC & F1 work, but that's about it. I can not access the system recovery. It does NOT have a floppy drive, nor did the PC come with any recovery disks and of course I do not have any. I am just looking at this point to recover some pictures/documents from it...then as far as I am concerned it is trash. It was running windows XP. Is this even possible without spending a ton of cash on recovery cd's or for file recovery? I have also tried F8, Pause/Break and have hunted the setup/boot menu for anything that could help - and found nothing.

Thank you.

A:Compaq Presario Disk Boot Failure F10 system recovery not working

Hi Luchipboo, and welcome to BleepingComputer.

That Compaq has a recovery partition, this is why it didn't come with the discs. If you have the user's manual it should explain how to use it.

If you wish to backup the files that are on there first, you can alway install that hdd in another desktop as a slave drive. This will required setting the jumper on the rear of the drive in the slave position, and connect to the IDE data connector in the middle location. You should be able to access your files from there.

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Answer Match 77.7%

Hi All

I realise this is possibly not the right room for this, but here goes.

Compaq presario V5000 laptop started giving consistant BSOD on start up, no boot (even safemode possible)

*** STOP 0x000000c2 (0x00000043, 0xDFFE8000, 0x00000000, 0x00000000)

Ran linux did memory and hard drive check, seems ok. Have got all my data off and trying to recover the computer to a working state, but turns out the Compaq recovery DVDs i made invoke windows XP, this of course brings on the blue screen of im at the end of my tether.

Any suggestions, as I havn't got a scratch startable version of windows (as they don't give away them anymore.)

Thanks in advance.

A:Compaq presario recovery

ok why can you use your restore cd to boot the the laptop with pressing F11 when booting the laptop,then follow the instruction.

i also have problem with mind i can not used it anymore because i have accident i lost my restore cd for compaq presario v5000.
can you please copy and send them via my e-mail,[email protected]
if you done mined.

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Answer Match 76.86%

I have a Compaq Presario SR1930NX, it previously belonged to my brother and when I recieved it it was a virus addled mess. Luckily, or so I thought, it had a recovery partition. The problem was I did not know how to use it.

In my searches I found this forum, and specifically this thread,

Armed with this knowledge I went back to my computer and started it up. I tried both F10 and F11, I can't remember which but one did nothing and the other sent me to the standard BIOS menu that I could reach by hitting Esc. Is there some kind of BIOS update I need to run to fix this? Or am I just hosed and have to shell out money to try and get a recovery disc?

A:compaq presario sr1930nx recovery

Compaq says to press the F10 key repeatedly immediately following the POST flash screen.

Just after the first screen appears (the logo screen), press the F10 key repeatedly until a recovery menu appears.Click to expand...

Try that. If it fails, try several more times in case timing is critical. Tapping the F10 key at a fairly fast rate usually works.

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Answer Match 76.86%

Have a friend with a really screwed up hard drive; need to reformat C: and do a clean Win XP reinstall. Am not familiar with the way HP sets up their computers with C: and D: partitions, the D: partition being the "recovery" partition. I first thought I could use that to restore the HD to what was there when the computer was purchased in 2005, but it appears that the only items in the recovery partition are the original application programs and drivers -- no Windows OS.

So, my first question is, have I missed/am not seeing that Windows IS on the recovery partition and that running the recovery program will wipe C: clean and reinstall everything INCLUDING Windows XP. . . or will it just reinstall the original applications and drivers, but leave everything else as is?

2nd question: If the recovery partition does not include Windows, will I encounter any problems if I reformat C: to wipe it clean and reinstall XP from a genuine MS Win XP CD, then use the recovery partition to reinstall the original applications and drivers?

3rd question: The original OS was actually Windows Media Center, but this person uses her computer only for e-mail and the Internet, so I see no reason to put WMC back on; Win XP Home should be all she needs. Is that a valid conclusion, or is the hardware set up to expect WMC XP instead of plain ol' XP Home and we will have problems if we install the latter and then load the drivers from the recovery partition?

A:Recovery partition - Compaq Presario

The best solution to this is to contact Compaq/HP and order new recovery disk set for this model computer they will arrive in the mail and cost less than you can imagine.

HP and Compaq Desktop PCs - Obtaining a Recovery CD or DVD set

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Answer Match 76.86%

My Dad's computer wouldn't boot the other day and I used the recovery process that comes with the machine. It said that the data would be preserved via the process but some programs would need to be reinstalled. After running thru the process (it uses a partition on D:, if that helps at all) it removed all the data. I contacted HP and chatted online with a tech and they said it wipes out My Documents! Why the process said it preserved data is a bit of a mystery. The techs had me download a deleted files recovery program and it found 6700+ files, none that looked likes Dad's data. I don't think the data was deleted.

I believe the data is still on the hard drive... here is why-
While it was going thru the recovery process it said it was backing up files.
The hard drive space still shows 24 of 30 GB used. I think that's about what was there before the crash!
The process removes the user profiles and the "Dad-Mom" profile is where the data was stored.
It recovered some photos in the shared documents folder which makes user profiles more curious.
I appreciate the help. I should have been more careful about running this program, but I trusted the "no data loss statement." Live and learn.


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Answer Match 76.86%

My husbands computer has trojans, and all kinds of malicious files, I need a reboot disk and the HP website is no help. Is there any other way to get one? Or any other way to get rid of these viruses?

Its a compaq presario v6000 and has windows xp home.

Thanks for any help I can get with this.

A:need compaq presario v6000 recovery?

I would suggest contacting HP for the discs.

The following is a link to their website, specifically the recovery discs.

For some computer models, the link to order recovery discs is not available on the product page. For those models, you can order HP recovery discs by clicking the Contact HP link at the top-left of this web page and HP Customer Care will assist you. You must have your product number and serial number to order.Click to expand...
Otherwise for help with removing the viruses and such, I would suggest that you request a moderator to move this thread to the Malware removal section.

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Answer Match 76.86%

Due to being raped by viruses, I went out and bought a new computer. I used my old virus-ridden hard drive in the new computer and cleaned it up with norton anti-virus. I was using it as a back-up drive, but then decided I would like to put it into my old computer and sell it.

So I popped in the recovery disc, selected "full system recovery". Some sort of error happened, so I rebooted, and it said "No OS detected, press 'r' for full system recovery"

So I did, then I keep getting a blue screen saying "Check for viruses. Check HD for proper configuration, Run CHKDSK/F, scan for HD corruption,
Tech info: STOP 0x0000007B (0xF7948640 0xC0000034 0x00000000 0x00000000"

Any ideas?

A:Xp Compaq Presario Recovery Error

I aslo tried to put it back in my new computer, and now it wont even detect it.

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Answer Match 76.86%

I have a Compaq Presario V6000 notebook. It's recently become cluttered and has slowed down. Instead of spending days clearing out unwanted programs, I'm wanting to format the C drive. There's a recovery partition on my notebook, and the Windows XP Media Center product key sticker is located on the bottom of the notebook.

I'm sorry if this is asked anywhere; I just want to be absolutely sure that Windows XP will be reinstalled when I reformat. I've reformatted an old desktop before, and to my horror Windows XP did not reinstall itself.

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Answer Match 76.86%

I have the unfortunate condition of owning a Compaq, and having the included PC Tools corrupted. I specifically need the Recover CD Creator executable, probably located at "C:\WINDOWS\SMINST\START.EXE". I would greatly appreciate it if anyone could send this file to me.

A:Compaq Presario Recovery CD Creator (XP)

Is your restore partition flaked?

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Answer Match 76.02%

Does anyone know where I can get these recovery disks? HP says they don't have them. The 2 sites I've contacted haven't responded.


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I own a Compaq Presario 6320 and had it had a bad "crash". I can only boot up in safty mode. I need a recovery/reboot disc. Please help, help, HELP!!! I lost the disc provided by HP/Compaq and have had little success finding one. It's about a 4+ year old computer, but I really want to fix it rather than trash it. Can anyone help?

[email protected]

A:Compaq Presario 6320 recovery disc

Welcome to the Compaq Storefront

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Answer Match 76.02%

Can I manually start the recovery drive somehow? My windows on my Presario got all messed up somehow and I went to press F10 to do a "Destructive Recovery" and reinstall everything and the ntlrd or something like that is missing. I put in a DOS disk to explore the recovery partition to see if there was a way to activate it manually. I couldn't find a file a file that would help me out.

Can I start my Compaq/HP recovery partition manually? It is definatly in tact with all its files.

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OS is Windows Vista Home Basic.When I try to set a recovery point it tells me that I need to remove data from the D: drive to make space. The system is set up to overwrite previous restore points but it doesn't work at all so I can't get it to record new restore points.Anyone out there who can offer me advice on how to fix the system???I accept that I am a newbie and that I may have screwed it up but would be very grateful to anyone who can sort me out. (Moderator edit: moved topic to more appropriate forum. jgweed)

A:Compaq Presario Recovery D: Drive Capacity

For starters I would private message a Mod to move this to the Vista forum as you posted this in the XP forum.

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Answer Match 76.02%

Hi there.

I wonder if anyone can help me. I have a Compaq pressario SR1629UK, there was a huge problem and I need to do a destructive recovery however they PC came with no disks. I have tried an F10 recovery but even tho I repeatedly press F10 the pc starts as normal. Is there any other way I can do a recovery or access the recovery with out disks?


A:Compaq Presario...F10 Recovery Not Working and No Disks

Hello ladyrazzor, welcome to Bleeping Computer.

Try this instead:
Go to your Start menu.
Under Programs or All Programs, look for PC Help and Tools. (or something similar)
Under Help and Tools, if you see it, click on Compaq System Recovery.
You will be asked if you really want to start system recovery, click Yes.

If asked to reboot, do so.
I've never used this method to do a recovery on my Compaq-the only thing I know is the option is there under the Start Menu.

If that doesn't work, you can try something else. Also in Help and Tools, you may see an option to make recovery disks.
You'll need a bunch of blank cd's to do this, then you can use them to do your recovery.

Good luck, let us know what happens.

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Answer Match 76.02%

I was given A compaq Presaiq SR1563CL that a friend had and his kid fix it so it ask for a Recovery Disk for it to work at all, so were can I down load a Recovery disk at?

A:How can I download XP Recovery Disk for Compaq Presario PC?

The compaq support page for that model doesn't show any recovery/restore disks but if you google SR1563CL "recovery disk" you'll get a few hits. There's one site that comes up under several different names that appears to be a BS site as it lists windows 7 and 8 disks for that model. This one might be legitimate:'s number 819 toward the bottom or do a search for SR1563CL. Looks like it costs $27 and they mail you the disks.You can also install XP using a regular xp installation disk and then download the necessary drivers from the support page for that model.

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Answer Match 76.02%

I need a quick recovery cd for a presario 2135us compaq notebook. can anyone download one for me?

A:Need Compaq Presario 2135us Recovery Disk

Contact Compaq.

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Answer Match 76.02%

ok my laptop was wiped and i cant find my recovery disc i try'd to go to the compaq website to order or download a new one but i've try'd 3 times over the last couple of weeks and when ever i get to the page to choose my model it says oops sorry page not aval at this time. Does anyone know where else i can get one its for an xp pro version i would preffer it if i could down load it

A:compaq presario v6000 recovery disc

You will not be able to download one, as it has Windows on it and will be by CD only.

Are you sure that yor PC does not have a hidden partition on the hard drive with the recovery files already on it?

Most recent models do, and there is usually a program or keystroke combination to invoke the restoration.

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Answer Match 76.02%

The ownership of the above machine has been transferred to me.I wish to revert the laptop to the factory settings.The recovery options are not accessible. Not by uising the recovery manager accessed through the Windows interface, via the F11 options or through the startup screen.Windows 7 home premium came presistalled.Is there a means of obtaining the installation discs?The hard drive was replaced by the previous owner. Thank you for any help. 

A:Compaq presario CQ61-415SA Recovery

HP no longer has any Windows 7 based recovery disks for consumer laptops. There is a 3rd party market for recovery disks. That is not precisely your model but is AMD so the motherboard is the same as yours and would work. If you are a little more adventurous and tight-fisted, we can walk you through a "clean" recovery using an OEM Windows 7 install disk and the drivers found on this site.  If this is "the Answer" please click "Accept as Solution" to help others find it. 

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Answer Match 76.02%

hey guys,i have a compaq presario 7470 that was running xp,i had a total system crash and all menu options on loadup lead to nothing,i called compaq and they told me they dont supply discs anymore,does any1 know where i can find a disc either for download or purchase?any help would be appreciated,thanks!

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Answer Match 75.18%

Does anyone know how to recover windows xp on a compaq persario? i asked compaq but they just give me hit f10 but on this pc it loads BIOS. any help would be appreciated.

A:Solved: Compaq Presario 6300us Recovery Issues

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Answer Match 75.18%

Here`s my question.

Is it possible to recover or view files that were not backed up at all before or during the factory recovery?

I`m not talking factory restore, Im talking factory recovery.
My D drive is the factory image partition.

I recently did a factory recovery which apparently completely wipes all memory that was not backed up and restores the computer to its original factory shipped condition.

The harddrive, before the recovery, had some personal information, bank info and whatnot, that was deleted, however, my computer is gonna be sold soon and knowing that people can recover deleted files even after having deleted them, I decided to use factory recovery as well to insure the safety of my info.

I am, now, just confirming that the files are indeed safe.Is there any way to recover them, even after the recovery?

Im running on a Compaq presario vista 32

A:Factory recovery question for vista 32 HP compaq Presario

Hi -

There are many different standards when it comes to clearing and sanitizing hard drives. Some are satisfied with writing zeroes over each byte - 1 pass. Others want 35 passes with variable characters written.

Is it possible that someone could obtain your personal info from the hard drive? Yes. Is it probable... probably not. There is never a guarantee - especially with unknown future technological advancements.

If you want complete peace of mind on this subject - replace the hard drive. For near-complete peace of mind - wipe the entire HDD with KillDisk then re-install Vista.

KillDisk -

Make bootable KillDisk ISO CD w/ ImgBurn -
ImgBurn -

Regards. . .



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Answer Match 74.34%

I'm running Windows XP SP3 with everything up to date as far as I know. I have the complete set of my PC's OEM Disks that I've used once when my OS was completely messed up, had Geeks Rescue out and they couldn't figure out what was wrong, so I know what they are for.

What I'm not understanding are the several tools I'm afraid to open listed in my "Start"/"All Programs" I have both "Compaq"/"Compaq Presario PC Tools" with "Compaq Application Recovery"/"Compaq Recovery CD-DVD Creator"/"Compaq Recovery Tools CD"/"Compaq Support Information"/"Compaq System Recovery"/"Remote Assistance"/"Safety and Comfort Guide"

Then below that entry there's another that says, "PC Recovery Tools" that has the "Compaq Application Recovery"/"Compaq Recovery CD-DVD Creator"/"Compaq Recovery Tools CD"/ and /"Compaq System Recovery" which I'm assuming are the same as the same four listed above.
I know what the "Compaq Recovery CD-DVD Creator" is supposed to do but like so many other folks I've read about I couldn't get mine to burn all of the disks successfully so I got them from HP/Compaq after a lot of run around and misery.

My problem is that I inadvertently uninstalled my Omnipass program file a while back and perhaps a couple of other needed files and drivers but I'm no... Read more

A:Confused about Compaq Recovery Tools CD/Compaq System Recovery.

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Answer Match 72.66%

Hi Guyz, I have a problem with my laptop because it runs slow always. I think, I got a virus. Can someone please help me. I'm new to this, I don't know how to reformat my laptop. Please help me...

A:Solved: how to reformat a compaq presario laptop running windows vista w recovery par

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Answer Match 72.24%

I purchased the following computer about 2 and a half years ago and have had barely any major problems with it.
Compaq Presario S6389UK
I have two hard drives on my computer. An external 250GB HD which I brought in September, and an Internal 75GB HD which came with the PC when I brought it. The Internal HD is partitioned, into a C and a D drive. The D drive is 4.30GB and is the recovery partition. I have had no problem with this, but when I started my computer up yesterday it told me that the D drive was almost full (54MB's left). Ive been trying to find a way to empty some space, but cant find any way. Now what I am thinking of doing is somehow adding space to the partition from the C drive, which still has 25GB space. The onely problem is that Im not sure there is a way to expand a partition.

Could anybody please give me advice on how to either make space on the D drive, or expand the partition. If not, would it be harmful to combine the two partitions again?

Thanks for any advice given.

Inside the D drive

My computer and D drive properties

A:Compaq Recovery Partition Full

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Answer Match 70.98%

Please Note From my original thread:
Hello All, I am a newbie here and I would like to say thank you in advance to all you great people who provide such terrific support!

I have a Compaq Presario Media Center SR1834NX Desktop PC running Windows XP Media Center Edition 2005 Ver. 5.1.2715.3011 (xpsp(wmbla).061009-1511 Update Rollup 2.

I am suddenly missing items in the start menu, ie., accessories is missing entries such as under system tools it's blank and many other start up items. Also I am missing some control panel items. What I think has happened is the operating system has had some files erased or corrupted. There are just so many things missing that used to be listed makes me believe that is whats wrong.

How can I restore the original operating system or repair it without losing all of my current data and programs?

No cd's were shipped with my computer but there was directions for making a compaq cd/dvd recovery set
I made dvd recovery disks when the computer was new and I believe there are also recovery files on the secret partition, but I do not want to do a full restore with formatting the drive etc. I just want to repair the operating system if possible.
I tried doing several system restore points, but it does not replace what is missing.
Help Please

Re: Re-install Operating System on Compaq Presario


Welcome to TSF. I am thinking strongly that you have mal... Read more

A:Re-install Operating System on Compaq Presario


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Answer Match 70.98%

I have a compaq presario 2170us. My buddy was on the screen that had what programs run on startup and hit the uncheck all button then restart. Now i cannot get it to do anything but tell me that the operating system not found. I have tried everything i can possibly think of but nothing seems to fix it. does anyone have any suggestions that may help?

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Answer Match 70.98%

Hi, I am trying to re-install this for some one and it turns on with the message System Disable: 73827136 Can anyone advise me on the issue? Thanks

View Solution.

A:Compaq Presario CQ61 System Disable

Hi, Enter  62785118 Regards, DP-K

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Answer Match 70.98%

Hi, help me pleasei get this bios error message when i start my laptop : system disabled 12021how to reset the password ? Thank you 

A:COMPAQ PRESARIO V6000 System disabled

@zotmani? Enter:      bpkhek                       or                  uzrngv Regards, DP-K

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Answer Match 70.98%

I have a Compaq Presario CQ57 Locked out of BIOS with message System Disabled [ 51320211 ] 

View Solution.

A:Compaq Presario CQ57 System Disabled

Hi, Enter  44088837 Regards, DP-K

4 more replies
Answer Match 70.98%

I have a Presario 2700 laptop that's no longer functional because the fan apparently has "detached" from the system board, causing the processor to overheat and shut down immediately upon reboot. This is according to the CompUSA technician. According to her, the screw grommets (holes?) have detached or broken, so the screws won't hold the fan in place. She says a new system board would be required, which costs $750. Obviously, this is not worthwhile, but it seems to me that there must be a cheaper way to hold that fan onto the system board (again, this is all assuming what she's telling me is correct...I have no way of knowing as I've never worked on a laptop). My question is: Is there any kind of epoxy resin or other heat-resistant adhesive that could hold that sucker in place enough to function? The CompUSA technician is willing to give it a try, but all she has is Krazy Glue which is no good with heat; I would have to get her the adhesive and she would attempt the hack. I'm willing to give it a try as the machine is now a boat anchor anyway. This is somewhat new territory for me so any guidance would be appreciated...thanks!


A:Compaq Presario system board this possible?

Do you have it open? If so, is there a heatsink under the fan, or does the fan just sit on the CPU itself? If there's a heatsink, then you can just glue it to that, if it's a fan on the CPU, then yea, some kind of adhesive would work well enough, but I would hope that there's a heatsink on it...

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Answer Match 70.98%

Okay, here is my problem. I have an hp presario desktop. Last night we had very high winds and the power kept on going on and off. When trying to use my desktop this morning a page comes up asking me how I would like to start my computer:
safe mode, safe mode with networking, start windows normally, etc. I have tried each of them, let the computer try to reboot and my computer keeps restarting itself. It will get to the compaq screen and then restart. I does the same with safe mode, etc. I don't know what to do. I thought it might be overheating so I let it sit overnight turned off. This morning I tried to start it again and it keeps restarting itself.

Please help me! I don't know what else to do. I can't even get to the windows screen where all of my files are..I just want my computer to work again! Thanks in advance for your help and expertise!

A:My Compaq Presario keeps restarting over and over and over! XP operating system! HELP!

You may have a corrupted windows file(s), and that is preventing your system from booting up normally. The power issues could have damaged something within your computer such as the hard drive to the point where it only partially works. Are these files important, and do you have another computer you can put this drive in as slave and backup the data off of it, prior to performing a system restore?

6 more replies
Answer Match 70.98%

Hello All, I am a newbie here and I would like to say thank you in advance to all you great people who provide such terrific support!

I have a Compaq Presario Media Center SR1834NX Desktop PC running Windows XP Media Center Edition 2005 Ver. 5.1.2715.3011 (xpsp(wmbla).061009-1511 Update Rollup 2.

I am suddenly missing items in the start menu, ie., accessories is missing entries such as under system tools it's blank and many other start up items. Also I am missing some control panel items. What I think has happened is the operating system has had some files erased or corrupted. There are just so many things missing that used to be listed makes me believe that is whats wrong.

How can I restore the original operating system or repair it without losing all of my current data and programs?

No cd's were shipped with my computer but there was directions for making a compaq cd/dvd recovery set
I made dvd recovery disks when the computer was new and I believe there are also recovery files on the secret partition, but I do not want to do a full restore with formatting the drive etc. I just want to repair the operating system if possible.

I tried doing several system restore points, but it does not replace what is missing.
Help Please

A:Re-install Operating System on Compaq Presario

Welcome to TSF. I am thinking strongly that you have malware on your machine causing this problem, particularly if you cannot do a system restore. GO here and follow the instructions:

good luck

3 more replies
Answer Match 70.14%

how to run the system bios in laptop Compaq Presario CQ57 with Windows 10?

A:how to run the system bios in laptop Compaq Presario CQ57 wi...

ANAKONDA wrote:how to run the system bios in laptop Compaq Presario CQ57 with Windows 10?Hi, Sorry, what are you trying to do ? We don't run the system BIOS. And from your question, all I can say: Please don't touch to BIOS, this is the shortest way to brick your machine. Regards.

1 more replies
Answer Match 70.14%

Hi,My laptop is showing "Enter Administrator Password or Power On Password"I cant find any password that have worked but after a few tryes is says System Disables, Key: 55053602 .Can somebody help me,Thanks

A:Compaq Presario CQ35 System Disable Problem

@pejal? Enter   40931224 Regards, DP-K

3 more replies
Answer Match 70.14%

Well, the title pretty much says it all. I own a compaq presario 2700T laptop (aka "my beloved p.o.s."), but the good news is i have windows xp and a DSL connection. It has a USB port but is it too old/too crappy to support a webcam system? My price range for said desired webcam is less than $30, so no fancy technology here. Any advice would be much appreciated!

A:Will a compaq presario 2700T support a webcam system?

Webcams in generally do not take up a lot of resources. plus they are also fairly chep. You can get one in your price range without a problem, it may just not have a microphone and oh cours the more you spend the more features youu get. Jut look around, check or any place locally by you, or any other site you want to. Maybe stay with more brandname becuse i am not sure about other companes for webcams. And don't worry about your computer. I had a webcam on a desktop that brely meet the requirements for XP

3 more replies
Answer Match 70.14%

Compaq Presario 2210us laptop.
XP Home.

Computer came into shop wasn't keeping correct system time. I figured it was a dead BIOS battery. I took the laptop apart and replaced the battery. Should solve the problem right? Wrong. It keeps the correct time when it is on and booted into windows. If I turn off or restart the machine when it is on AC power it will keep the time thru a reboot or being turned off overnight. The problem is when I either reboot or turn the machine off without being plugged into AC power it looses the correct time. Most of the time it will have the time it was shut off or rebooted as the time.

I tried to repair the W32 time and also tried a third party sync software to sync with a time server. This works, but only if connected to the internet. I'm totally out of ideas and really need some help!

Thanks all!

A:Compaq presario wont keep correct system time

References I found:

1 -

2 - 'I started noticing that my laptop will turn itself off (while on charge) for no reason whatsoever, then the clock on the lower right hand corner started messing up in such a way that I had to sync it with the internet every morning and then when I would turn off my laptop and turn it back up the next morning the time would have stuck at the time I had switched my laptop off the previous night.' from post 30 @

3 more replies
Answer Match 69.3%

Greetings --

I am trying to upgrade a Compaq Presario V6000 laptop from 32-bit XP Pro SP3 to 64-bit Windows 8 Pro. This machine has an AMD Turion 64-bit CPU, ample RAM and HDD capacity. I am installing from the System Builder DVD.

Unfortunately the install is failing. After grinding away on the DVD for a very long time, finally I get the following message in a Windows 8-looking graphic:


"There was a problem with a device connected to your PC

"An unexpected I/O error has occurred.

"Error code: 0xc00000e9

"This problem can happen when a removable storage device is removed while it's in use or is failing. Properly connecting any removable storage and restarting your PC may fix this problem.

"Press Enter to try again

"Press F8 for Startup Settings"

There are no removable storage devices connected to the laptop. Neither of the 2 suggestions works, they just result in more grinding in the DVD drive and a return to the same error screen.

I just got through doing a successful install on a Presario V6700, which was also running 32-bit XP Pro SP3 previously. As far as I can tell the main difference between the two machines is that the good one has an Intel CPU and the problem one has an AMD Turion64 CPU. Both CPU's are 64-bit.

Letting XP complete boot-up and running the install DVD from Windows is not an option, since I'm trying to migrate from 32-bit to 64-bit and the OS won't allow it.

The BIOS allows booting from a USB ... Read more

A:64-bit System Builder Install Fail, Compaq Presario V6000

Welcome to EightForums.

Try Cleaning the HD Drive, using the CLEAN command (no need to use CLEAN ALL) in Step One in this tutorial:
SSD / HDD : Optimize for Windows Reinstallation - Windows 7 Forums

10 more replies
Answer Match 69.3%

PowerOn Password System Disabled[84997967]  Compaq Presario CQ43 Please help. Thanks :-)

View Solution.

A:Power On Password System Disabled [84997967] Compaq Presario...

Hi, Try entering:     31695369 Regards, DP-K

6 more replies
Answer Match 69.3%

My Presario cq57 has a disabled system code  72114208 does anyone know the password to bypass system disabled

A:Re: Compaq Presario cq57 system disabled code 50555 523

Hi: Enter this unlock passcode... 63872828

1 more replies
Answer Match 68.46%

my realtek hd sound device is not working. my computer shows it installed in the control panel but it says no sound device installed. I get error code 10 device can not start. It was working fine until my computer did its automatic update now this. I have contacted the company with no answer and I have uninstalled and reinstalled the device driver from the realtek website four times and the issue is still present. when i trouble shoot the computer says that the problem was not resolved. What else can I do? Is there another sound device that I can use? I have a compaq presario cq 57 windows 7 64 bit operating system.

A:sound device problems compaq presario cq 57 windows 7 64 bit operating system

Get the audio driver for the compaq presario cq57 series here - Drivers available for the compaq presario cq57-100 / compaq presario cq57-200 / compaq presario cq57-300 and the compaq presario cq57-400 series comps

2 more replies
Answer Match 68.46%

I have a Compaq Presario CQ57-339WM and it won't boot.I tried to restore it, but I can't get into the bios to let it boot from CD.It says system disabled 67912930 after 3 failed attempts. Help!

View Solution.

A:Compaq Presario CQ57-339WM bios password system disabled

Try >> 78670316

7 more replies
Answer Match 68.46%

O.K. When visiting my little sister this last Christmas, I attempted to upgrade her computer from 98 to XP proffesional, everything went smooth for a couple of days, till the computer contracted the Blaster worm, a few hours before I was suppsed to fly home, and all my work got scrapped. Since then, she has maxed the ram to 512 mb, and bought a new hard drive, western digital 120gb that she would like to use. As we are in different parts of the country, I am guiding her through all setup instructions over the phone...
We got the hard drive installed, and the new ram, and powered up the pc. It detected the ram, and moved to a screen that said operating system not detected. Here, I instructed her to insert the XP proffesional disk into the drive and reboot the computer. Then we get a screen that says the following, I am typing what she is telling me, not what I am looking at:

INF file TXT7 Setup.FIF is corrupt or missing
Status 40847
Setup cannot continue

I tried to boot using the XP boot disks 3.5 inch, but for some reason, her 3.5 inch drive is no longer recognized by the computer. We entered the bios, and it only references the cd-rom, and the hard drive in the boot sequence.

What can I do here? What has been done wrong? Any advice is appreciated since I pretty much killed my sisters computer this summer, when I attempted the upgrade and got the virus. Thanks in advance.

A:New hard drive, compaq presario 7470, can't install operating system?

If i understand this one right . the floppy disk is inside the computer but not recoqnized ? If that is the case, you'll need to recheck the connections (IDE and power ). It's very possible that you knocked one of them out in the process of installing the new HDD.
Now when it comes to the setup of windows XP , does the setup routine offers to "format " the hdd. It should since it's a brand new virgin hdd. At that point you need to let windows XP format the drive ( as in don't skip this step)
On the other hand if you haven't got that far into the setup routine, then you'll need to make the floppy drive functional first then use the WD floppy disk ( which should have came with the drive , if the drives was "retail bought") to check and see if there are any problems and also will help in setting up the XP

3 more replies
Answer Match 68.46%

I am attempting to restore Windows XP Media Center Edition on a Compaq Presario SR1750NX Desktop PC using the System Restore option activated by pressing F10. Upon pressing F10, the system appears to load the PC Restore files but when it tries to execute them, it generates the following error:

STOP: c000021a {Fatal System Error}
The Windows Logon Process system process terminated unexpectedly with a status of
0xc0000034 (0x00000000 0x00000000).
The system has been shut down.


No CD's are available as the machine shipped with the System Restore feature on a protected partition.
I would prefer a "restore" solution, as opposed to other reinstall options, in order to maintain use of additional software (such as Windows Office) that came preinstalled on the machine.


Any suggestions on how I might clear the issue generating the error message so I can proceed with the system restore?
Any suggestions on how I might otherwise approach the problem?

Thanks in advance as any and all assistance is much appreciated.

A:Compaq Presario generates Fatal System Error when attempting PC Restore

If you decide you need the 2-CD system recovery disc kit for that Compaq Presario SR1750NX (EL445AA) desktop, you can purchase it from Computer Surgeons HP Recovery Center for $27.00 plus shipping.

That desktop was manufactured in November 2005, so HP will no longer have it available for purchase.

The kit will allow it to be reverted back to its original factory condition - complete with all the software and "bloatware" that came in it.

If the hard drive dies and needs to be replaced, the kit is going to be needed anyway to get that desktop going again.


1 more replies
Answer Match 66.36%

I get:

Error! Cannot Copy File:
C:\Preload\Data7_02.inp from Disk
Please eject and clean disk and try again.

If I "Ignore" this error it then errs on C:\Preload\Data_03.inp, then _05.inp, etc.

This is from a new set of System Recovery disks purchased from HP/Compaq. After the error I called and they immediately sent out another set of 10 CDs. They new set gives the exact same error.

I have swapped out CD Drives and all cables. I put a spare Hard drive in the unit with Win 98 ME on it and the system comes up. I ran Thorough Scandisk on the original hard drive set up as a slave with no errors. I pulled the first error file (C:\Preload\Data7_02.inp) from CD manually and was able to paste it to the slave hard drive.

System is a Compaq Presario SR1820NX and software is XP Home edition Service Pack 2.

Any hints on how to get XP loaded back on would be appreciated.

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Answer Match 65.1%

i dont know anything about computers so i will need a detailed explanation and i need to know how to fix it!! it just stays on the compaq screen

A:My Compaq Presario 2500 wont go pass the compaq screen

Hello lilevee22,

Before the problem started was anything added to or installed on the system?

Try booting to Last Known Good or Safe Mode.

Restart the computer during the boot process repeatedly tap "F8" you should get

the Advanced Options.

Let us know if able to get the system to boot with either option.

1 more replies
Answer Match 65.1%

Hi, My Computer a Compaq Presario SR1810NX with Windows XP Home Edition SP2 is having an issue with it wont get past the Compaq Logo Screen, like, I press the power button the PC powers on, Fan Speeds up and then slows down as normal, keyboard lights flash as normal and the Compaq Logo along with the v3.48 and ESC = Boot Menu options appear on screen, the things is that it wont get past this screen, it just sits there at the Compaq screen, the keyboard and mouse dont seem to be interacting with the PC since I press ESC or F10 for boot mode or system recovery but the PC wont answer at all, I've already Disconnected power source unplugged mouse, keyboard all but PC is doing the same thing just sitting at the Compaq Logo Screen, the computer doesnt make any sound at all no beeps or anything, it wont let me access Windows at any time, recent installations well could be that I just installed a Mobile Bandwidth Card just a couple of weeks ago, and also just a few days ago I connected my iPod Shuffle 2nd Gen to the computer and the computer wont recognize it at all, not even charging, I know this might be a virus or malicious software, but my computer has barely connected to the internet in the last weeks (I couldn't pay the Internet and I had to use my friend's Mobile Bandwidth Card I mentioned before) all I did while in Internet with the Mobile Bandwidth was some schoolwork and youtube videos, I need help urgently with this since I have to deliver a very important proyect for scho... Read more

A:Compaq Presario SR1810NX Not Getting Past Compaq Logo Screen

Try a power drain.
1. Unplug power cord
2. Hold power button in for 60 seconds or more then let go
3. Plug in power cord
4. turn on the power and try to boot to setup (BIOS)

If it enters the BIOS then you should be able to just press F5 to reset to defaults and then F10 to save and exit. The PC should work now.

However, if after the power drain you still can not get in the BIOS than there is a MAJOR problem which would require some type of repair.

1 more replies
Answer Match 64.26%

Cant find the neccessary drivers for the internet have been here

None of the drivers for ethernet or my wireless card work ???

This is a friends latop they had a virus so i reformatted and now no internet via wirless or wired
any help appreciated.

The virus was a virut file infecter virus so i was afraid to save any of the drivers for fear of reinfection.


Tech Support Guy System Info Utility version
OS Version: Microsoft® Windows Vista™ Home Premium , 32 bit
Processor: Intel(R) Pentium(R) Dual CPU T2330 @ 1.60GHz, x64 Family 6 Model 15 Stepping 13
Processor Count: 2
RAM: 1525 Mb
Graphics Card: Standard VGA Graphics Adapter, 5 Mb
Hard Drives: C: Total - 102547 MB, Free - 89975 MB;
Motherboard: Hewlett-Packard, 30D9, 83.21, CND80437PP
Antivirus: None

If any more info is needed let me know!!!

A:Solved: Laptop Compaq Presario C700 (from HP Compaq)

14 more replies
Answer Match 63.84%

Hello all, I'm not exactly a novce at computer, I actually consider myself pretty knowledgable about them. But I could use some advice. My computer has been acting up for some time and I ave finally found an Anti-virus that has piked up a Trojan on my computer, it had somehow hid from the antivirus that had already had installed. I have since Installed yet another AV because my computer started acting wierd again but the old one wasn't picking anything up, it to found something and removed it. My computer worked fine for a bit, but is once again starting to act up. I'm tired of this problem and am wishing for a way to wipe my computer clean of all files that have been added to my computer besides what came factory installed. I found the program Compaq System Restore on my computer and am considering using it. If anyone has used this program or is knowledgable about it i would greatly appriciate the advice. Simalarly if you know of a program or other helpful tips, they would also be greatly appriciated.
I am running Windows XP SP2 on a Compaq computer and my anti-virus is AVG.

A:Compaq System Recovery

13 more replies
Answer Match 63.84%

accidently done the Compaq System Recovery, 'lost' all my files, cant seem to find it, but apprently its still showing free space with 1gb, so i assume all of my files is still somewhere in the C:drive, can any1 help me locate it, i thought at 1st that it would b in USERDATA: My Docuement, seen as thats the only file i cant access, but its telling me inside the file is enpty, PLEASE HELP

A:please help me-Compaq System Recovery

please i need ur help, also its most likely its in the USERDATA

Volume PRESARIO (C:)
Volume size = 143 GB
Cluster size = 4 KB
Used space = 143 GB
Free space = 468 MB
Percent free space = 0 %

Volume fragmentation
Total fragmentation = 42 %
File fragmentation = 83 %
Free space fragmentation = 1 %

File fragmentation
Total files = 82,958
Average file size = 2 MB
Total fragmented files = 9,129
Total excess fragments = 483,813
Average fragments per file = 6.83

Pagefile fragmentation
Pagefile size = 576 MB
Total fragments = 302

Folder fragmentation
Total folders = 10,075
Fragmented folders = 275
Excess folder fragments = 1,399

Master File Table (MFT) fragmentation
Total MFT size = 102 MB
MFT record count = 95,697
Percent MFT in use = 91 %
Total MFT fragments = 6

--------------------------------------------... Read more

4 more replies
Answer Match 63.84%

I've got a Compaq 5430US running WinXP. I'd like to do a full system recovery but I don't have a recovery CD (not sure if it even came with one) and they are not available for purchase. However, I can see that the D:SYSTEM_SAV partition is intact and has 3 GB of stuff on it and I'm wondering if I can access it somehow without the CD? There are 3 folders, CPQDRV, DATA, and CPQS. The last one looks hopeful - it has several executable files. I tried one promising looking one and it said "Welcome to Compaq Direct QuickRestore Recovery Diskette Creator" and asked me to put a floppy into A:, but then I got a nasty error message about "an application has attempted to directly access the hard disk". Can anyone tell me how else I might attempt a recovery? I tried f10 at startup but I didn't get any kind of recovery menu.


A:Compaq system recovery without CDs ?

13 more replies
Answer Match 63%

I am having an issue with a friends computer that I am currently working on. She ran the Compaq System Recovery that came with her PC. During the recovery she said it told her that her files would be safe and would not get removed. I searched up and down the computer and could not find any of her important documents and photos... the weird thing is that her computer is showing the hard drive is 160GB but it is still using up 42GB of that. I changed the folder options to view all hidden files and folders and system files, I calculated how much hard drive space all visible files and folders were taking up and it just didn't add up. I did notice that there was one folder in the C:\ drive that would not open... "Access Denied" and there was another partition (D:\) that was for the system recovery but would not let me view anything inside that partition. I will have to post the name of that "access denied" folder later bc I'm not in front of that PC at this time. Any ideas to where Compaq System Recovery might store those files? Or any other suggestions?

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Answer Match 63%

Computer Specifications:
Compaq Presario
AMD Sempron Processor 3200+
984MHz 224MB RAM
Microsoft Windows XP Home Edition
Service Pack 2

Hello everyone. Recently, I have been working on my mother's computer and I decided to run the built in System Recovery that is prompted at start-up and in windows as well. When I attempted to run the system recovery, I ran right into a brick wall. When I pressed F10 at startup, I was lead to the loading screen for System Recovery, immediately following another loading screen with the Compaq logo. Immediately, I am lead to a blue screen with the following error.

STOP:c000021a Fatal System Error
The Windows Logon Process System
Process terminated unexpectedly with
a status of 0xc0000034 (0x00000000 0x00000000)

I know this has something to do with the system files because I have gone over other forums that discuss problems and repairs with a similar issue. However, most of their issues caused them to have no access to windows at all. In fact, I can easily access windows and use the programs installed on her computer. There's only a few startup programs that fail such as svchost.exe .. I hope that, because of the special case that I still have access to windows that someone may be able to help me bypass this issue. I will very much appreciate any suggestions you all may have.

A:Compaq System Recovery Error

Have you read this one:

2 more replies
Answer Match 63%

How would I use the recovery partition on my laptop? I want to restore it because this blue screen of death is annoying me when I recently installed Vista. The error shows up at random times. Most of the error messege I get was a MEMORY_MANAGEMENT screen. I forgot to save the xp restore onto a disc. I tried pressing f11 when booted and nothing shows up. So is there a way I can boot up the recovery partition without a disc? This laptop is windows vista capable. So there shouldn't be a problem. I have a gig of ram, amd turion64 x2 1.6ghz, and nvidia go6100.

More replies
Answer Match 63%

I attempted to order an XP home edition recovery disk from HP and when I received it I get an error message "This recovery XP disk is not for your model PC". I called HP and they stated they do not have a recovery disk for this model anymore . I asked what should I do and she told me to buy an new PC. I think that choice is unaceptable!
Anyway I asked for a refund and they said they would do that.

Never the less I am still having issue. I will explain below.

Compaq 5321SR running XP home edition.

I have ran virus software, spy software, disk defrag, HijackThis, ccleaner, attempted system restore which is not possible. I have 1.60 gigahertz Intel Pentium 4, 1024 RAM.

Issues I am having are; I can not run system restore as stated before, I can not run msconfig (can't fine file), IE will not display links correctly (cookie issue) I uninstalled IE7 and attempted to run IE6 but still it does not operate correctly, no admin account, can not launch WMP (windows media player) unless I type mplayer2 in the run window, I can not turn on the windows firewall. I attempt turning on the firewall but then it prompts me to go to firewall setting but it has both on/off options grayed out.

I am sure I am missing some fles or they got corupt somehow.

I am now at a loss as to what to do.

If anyone would like to offer some assistance it would be greatly appreciated.


A:No Compaq system recovery disk available from HP

15 more replies
Answer Match 63%

I get 74% into full Compaq System Recovery then get pop up message "Problen in extracting process: Program Files\Quicken\ etc, etc.

You notice they can't even spell Problem correctly.

Machine: Compaq Presario S5400NX / 2.6 GHz / 512 Mb Ram / [7 years old]

I pulled the hard drive out and tried to format, but it failed at about 22% into procedure.

All help will be appreciated. Thanks.

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Answer Match 62.58%

So.. yeah.. I did the stupid thing.. Did a system recovery on my Presario S4300NX.. now the silly thing is working.. BUT.. the 107GB C Drive is showing FULL! well almost.. 106GB .. I was given the choice to do a recovery that would save my data and files or the one that wipes every thing clean. I chose to save my files etc.. well.. the folders are there..but many of them are missing contents and.. My Microsoft Office is showing as uninstalled. and Word is gone too. Is there anything I can do?

Thanks in advance

Keepin my fingers crossed.


A:Im Stupid !!! Compaq system recovery issue!! read this article on Repair Install (Not Full Reinstall) -It can save most of your settings etc -Regards -

12 more replies
Answer Match 62.58%

Hey everyone.

I'm stuck in a real pickle here. Recently, my computer had been running rather different than normal, and I felt that something disastrous was going to happen soon, but I took the stupid route of simply doing nothing and excusing my hunch as nothing more than the computer being old.

Well, yesterday, Pompeii 2 decided to take place on my computer. My "hunch" was very correct, as yesterday, multiple trojan downloaders showed their ugly faces, and placed nearly every virus known to man on my desktop. I then proceeded to but windows in safe mode, unplug the ethernet cable, and run Trojan Remover with the latest updates.

Well Trojan Remover did quite a little number on my comp, disabled svchost's from running, and made it impossible for me to connect to the internet. After rebooting again, Windows was unable to boot and a box popped up stating that lsass.exe could not be found. I then booted into Compaq System Recovery and performed a "Safe" recovery that doesn't delete data but restores everything else.

After the system restored and I had to go through the windows setup process. When I was done and on the "Thank You" screen, after clicking the "Finish" button, the comp stayed on that screen for about 45 minutes, then instead of booting windows, the computer restarted itself.

Where I'm at now is, after the comp restarted, it's now on the Windows booting screen with "Please wait......" di... Read more

A:*HELP* Windows Won't Load After Using Compaq System Recovery

Ouch! The "Safe" recovery as I see it won't remove any malware.
The first thing you have to do is get you data off. You have a number of ways to go about this.
One is to pull the hard drive and attach or slave it into another computer and copy your data off that way.
Another is with a boot CD that allows you to access your hard drive from outside of Windows. There are a few options:
Both of these require you be able to "build" the CD's on another computer, which you have obviously, and access to an XP CD or at least, an i386 folder.
Ultimate Boot CD for Windows
The instructions are on the website. You boot the computer with this CD and then copy your data to CD's or a USB drive.

Same sort of a deal.

Another is with a Linux "Live" CD, but we will leave that for now.

You may end up having to re-install Windows, which might be faster and easier that fighting this issue.


1 more replies
Answer Match 62.58%

I am having a huge problem regarding restoring my Compaq Presario PC using Windows XP.

I recently attempted to do a total clean reinstall and recovery using the recovery disks supplied with my PC.

However, whenever I insert the first disk, it froze nearly halfway through the partition setup and gave me the warning "I/O error or CD-ROM read error; Press any key to continue."

When I attempt to continue, it reboots to a black screen indicating "No disk drive set or partition corrupted; press "R" to begin system recovery." When I do, it starts the partition setup....and then freezes as before.

I was able to purchase what I thought were some recovery disks that fit my PC, but when I attempted to load the first disk, I got a "I/O disk error" message.

Is there anything I can do to at least set the partition so that the new disk set I purchased can work?? Is there a boot CD disk I can use to reset the partition? Or....will I have to simply buy a new hard drive or a new CPU??

Any assistance you can give me would be greatly appreciated. I am at my wit's end.

A:Problem with Compaq system recovery disks

12 more replies
Answer Match 62.58%

I did the Full System Recovery thing as my computer was getting slower and slower and locking up quite often! The instructions said it would take me back to the factory settings, just like it was when I purchased it! I went through the process and now it won't boot up, it says windows has not loaded and tells me to restart the computer--it gets in a loop and tells me the same thing over and over! Is there an easy fix?

A:Full System Recovery

Try and boot the computer again, and then do the reset. If you cannot

If you create a recovery DVD, you may be able to boot to recovery options
Create Recovery DVD.
Hard Disc Controller must be set to IDE in BIOS and Bios must be set to boot from the CD Boot Priority - Change

The Vista recovery disk is used to boot Vista when it won't boot - to run Startup Repair, System Restore, access a Command Line, Recover using a Vista Backup Image, etc.
System Recovery Options. Choose an option tht will not cause you to lose your stuff.

If Vista will not start now, boot the Recovery CD to run Startup Repair which automates System Restore as well as numerous other tests including System File Checker which can repair system files which are not corrupted beyond repair.

If Vista still will not start, try booting into Safe Mode to run sfc /scannow to repair System files.
Special Thanks Given to Seven Forums.

Below is a bulletin distributed by MS to explain the start up procedure when Windows will not boot.
Startup Repair. Startup Repair is a Windows recovery tool that can fix certain problems, such as missing or damaged system files, that might prevent Windows from starting. Startup Repair is located on the System Recovery Options menu, which is on the Windows Vista installation disc. If your computer has preinstalled recovery options, it might also be stored on your computer's hard disk. For more information, see Startup Repair: frequently asked questions and What ... Read more

1 more replies
Answer Match 62.58%

I wanna start my computer all over. I've backed up my necessary files and all so I'm ready to delete everything from my computer and start clear.

A:How to do a full system recovery?

Do you have a Windows 7 disk?
Is the system a laptop?
Does system have an optical drive?
What is wrong with the system...and what makes you think that a clean install is going to improve that?

13 more replies
Answer Match 62.58%

Please somebody help me!! I have an HP Pavilion a520n and since it started to give me some problems (weird mouse - I had to change for a USB mouse instead-, freezing all the time, not responding, etc), as my last alternative I did a full system recovery using the Recovery Discs (as recommended by HP). However it didn't solve the problem. It is even worse. The USB mouse is weird too and the keyboard is not responding - it just works for a few minutes when I reboot the system but it doesn't last at all. The whole system is slow. What should I do? Thanks.

A:XP full system recovery

If you've done a complete system recovery, then you can rule out the software set up (unless it's always been this bad but it was shiny and new ) Tend to get these kind of issues with either memory / system board (i/o) errors, or heat. Can you get into the BIOS and see if you've got sensor temperature for the system board / processor. If the processor is running a bit warm, you might want to replace the heat-sink compound, or if you're not getting much air through it, may want an extra fan.

Good luck.


1 more replies
Answer Match 62.58%

Im thinking about rebooting my laptop today as its become really slow and clogged up, I have salvaged all the documents and photos etc that I want to keep and made sure i have all the software CD's to load again.

But there is one photo editing program that i use regularly of which i cannot find the CD for.. is there anyway of copying it so it will run again after i have rebooted it?

I have a Sony Vaio which has the hard drive split into 2... i have read somewhere that you can put things in the D: drive and it will not be affected by the reboot... is this true?

Thanks for any help!

A:Full system recovery help

9 more replies
Answer Match 61.74%

Umm yea I am normally decent with pcs but recently after I let my friend use it for the weekend there are things wrong such as. Speed Slowed, Some AV software saying 146 infections. I dont know how to explain the problem.

When I first got the pc from my Uncle I used the Recovery partition in the f10 system recovery.

But When I go to use it now it just ignores my pressing. Im kinda getting pissed since no recovery CDs. It is Windows XP Home Edition says on sticker. Is it possible to boot the D:\ drive (The recovery partition) with command prompt. Or am I screwed since it just ignores me pressing f10.

Also if you tell me to restart my pc anymore to try setup and such...It takes like 5-10 mins to load my pc up now. It used to be fine and speedy.

Thx For Any Help

A:System Recovery XP Compaq partition (Wont work)

Is there an FLock key on the keyboard?
If so,you may need to hit it first to enable the F keys.

2 more replies
Answer Match 61.74%

i m not sure ..i have Hp media center PC and for some reason i have lost everything from it ...and i formatted its hard drive ...i had 3 recovery dvd from this but unfortunately i cud load only one of them i tried another desktop's recovery dvd ..but i m not sure would it work in this PC too ...this one is from compaq ..if it works would it be genuine window XP again it possible for me to use it again if anytime there would be any trouble in my compaq desktop .....
thanks in advance

A:I have tried compaq system recovery on HP media center ?? would it work ???

Sorry for the late reply -- but no, a Recovery disk can only be used on the computer it shipped with. The license key is tied to the hardware (often to the motherboard's Bios).

That could be the source of the trouble in your other thread, if it is the Compaq's disk you are trying to install into the Hp Media Center PC.

Best of luck
. . . Gary

[P.S. on your HP, there should be a sticker with your model # & a sticker with your XP license # on it: for most Hp PCs, you can order replacement Recovery CDs for a modest fee (I think the going rate is around $30 USD). The Recovery Disk would come complete with the Windows XP operating system, and all the bundled software.]

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Answer Match 61.74%

I don't really know which forum to place this thread; but, this seems as good as any.

I have a Compaq Presario S5300NX (Pentium 4 with Windows XP Home) here with a C and D partition. The D drive contains the System Restore files, the ones when you press F10 during the POST you can restore the system to its original factory state.

I could order a system restore set from Compaq for (+/-) $25; but, I would like to save that time and money. I want to change the hard disk and I want to know if there is any way to save these files onto DVD so that I can restore them to another hard disk.

I want a system restore that can be used later even in a case where the hard disk might fail. Being able to restore it from a DVD to the hard disk is what I want.

A:Saving Files from System Recovery Paritition on Compaq

Can you see the recovery partition and the files on the partition within Windows. If so, you can probably use this tutorial to make a cd.

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Answer Match 61.74%

i tried to do a full system recovery but it wasn't listed in my start menu

i tried reinstalling from my windows xp disc and i would select to have it reinstall over the current windows xp. it gave me a message saying that it would delete the previous installation and then continue with the installation. after installation was finished i looked in C: drive and all the applications folders were still there.

any advice on how i can do a complete system recovery?

A:having trouble doing a full system recovery

do you mean a system recovery/repair or a clean installation (which subsequently deletes all traces of your previous installation including user settings and documents)?

1 more replies
Answer Match 61.74%

Hello everyone,
My Computer (P4 3.06 Ghz, 2.89 RAM, Radeon x1300 Graphics video Card) got a virus or something some how and it would not reboot and it said I was missing system win32 config, and I could'nt go into safe mode, and I could'nt recover with windows xp home edition, so I tryed a Full System Recovery to start fresh, I used the 11 Recovery Disc (I also have a supplemental Recovery Disc, un-opened and not yet used, idk what its for.) becuase it was asking be to, and the setup came up and did its things until it took a whole day and now I am at the loged in screen and it has a back ground and a recycle bin and the bottem task bar, and the system log for the setup.

Now theres a pop-up thats called System Preparation Tool 2.0. It has 3 buttons, Factory Audit and Reseal. The bottem of the box are 2 boxs I can check. one box is Dont reset grace period for activation, and another is Dont regenerate security identifiers. And at the bottem theres a drop down box with 3 reset shutdown mods; Turn-Off, Reboot, Quit.

It dosnt seem to be connected to my hard drive yet, it only reads about 20gb in all for my C drive.

ATop left of screen is another box:

Last Black:QFE_KB888239_ALL_ALLWW-01 /AUTO
INTEL_VIDEO_B1_6_14_10_3942_ALL_ALL_WW-01 /AUTO
Next Block: Logitech_QCMESSENGER_8_0_3_1110_ALL_ALL /AUTO
(loading bar) 20% tryed doing factory on the System Preparation Tool 2.0, and it just turned off my computer.

I turned it on and loaded up to a blue screen saying... Read more

A:Full System Recovery Help (Win XP 2000)

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Answer Match 61.74%

Hey guys i just received my hp recovery disks from hp and there was total of 9 for my hp pavillion a814x and its in middle of doing a FULL system recovery i couldnt do any other recovery cause my pc crashed now im wondering after the recovery finishes what should i do with my pc like can u tell me stuff i need to do and install like drivers i already know to install my video drivers from my ati radeonbut i need to know what needs to be installed for my pc i know as soon as i get it working to install my antivirus but after that like i need to know windows updates updates from hp and stuff like that please help me. Thanks.

Current recovery progress 28%

A:Performing Full System Recovery

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Answer Match 61.74%

Hi guys. After performing a full system recovery I have what I hope is a little problem and a few questions. A few notes before I go into detail:

I'm using a fairly new/old Compaq Presario purchased from HP
It's running Windows XP Home edition.
I performed the full system recovery using their recovery CDs.

I performed the recovery using eight recovery CDs sent to me by HP. Everything appeared to go smoothly until the restarting of the PC when I got a blue compaq screen that read something along the lines of "this is the first set up. Your PC may restart during this one time set up. Ignore all pop ups until asked to restart or shut down." So I go off to do a few things since I was told this could take a long while. When I come back a while later I notice there's a prompt asking for a Supplemental Disc. Now I have eight disc labeled recovery and 5 disc from MS Word but nothing labeled Supplemental Disc. This makes me nervous. I've reformatted quite a few PCs using Windows 98 SE surprisingly without error but this is my first experience with XP and recovery disc. Not sure how much of a difference that makes but I'm now nervous and convinced I did something wrong.

I contact the HP guys and ask a friend for assistance. An HP tech tells me I have an incomplete set of disc and I'll have to buy another set while my friend tells me to perform the recovery over again and all my worries will be over. I follow his advice saving the other as a la... Read more

A:Life during Full System Recovery

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Answer Match 61.74%

I have done a full system recovery and now my monitor is disabled. The computer functions normally but I have to use an external monitor. I would like for the computer to be portable as it should be. Any help to repair this would be appreciated.

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Answer Match 61.32%

i recently left my computer on whilst i went out, only to come back to find it totaly locked, couldn't do anything with it! i had to unplug the mains and hold down the power button for ages before it turned off. tried to reboot, and it gets as far as 'windows error recovery' screen. i have treid to boot in safe mode and normaly but, nothing. there is no 'last known good config' option?!
i get to 'system recovery options' but, there are no OS listed, i know you can then bypass this by clicking next but i don't know what to look for after that stage? i don't have any instalation/driver discs, as everything was already installed when we got the comp from HP.
i've been into the bios and ran the checks on there...

installed memory test passed!
startup check 'failed - replace hard disk 1'
HDD check where it says 'test 1 - quick test' read failure!

i have left my laptop trying to do a startup repair, and it's been going for than 7 hours now...'attempting repairs'!
up until the problem occured the CPU fan was getting pretty noisy, and had been for a few months, although now it is silent! could this have anything to do with it?

i don't know a great deal about comps, or there software so would really appreciate some help........

Hp compaq 6720s
vista basic. SP1
thanks in advance

A:hp compaq 6720s. vista home. stuck in system recovery

12 more replies
Answer Match 60.9%

Hi everyone! I am positng this in the windows 7 forum because my issue is with windows 7 giving me an error message on boot up. If this is actually the wrong board please go ahead and move it.

Okay so this is a bit of a long story...

I started having a google redirect issue on my dell laptop the other day. I though I had taken care of it with malwarebites, but suddenly while I am surfing the net the screen goes completley black and I am faced with a blue screen of death. Can't start anything. Safe mode, system repair, and system restore either freeze or get the same blue screen of death.

I finally end up using the Dell system local backup that is a preloaded recovery tool on their computers, and the two burned recovery discs I made with it when I first got the pc. Using this I restore the PC to its factory setting wiping out my old files and partitions. It works! and I go through setting up windows like the first time. It loads up and is working fine. I load on some anti spyware programs scan my computer, set up the internet, and start updating windows.

Once I dowload my updates and restart my computer the computer will not boot windows. I get a error that goes something like this

Windows failed to start. A Recent hardware or software change might be the cause. To fix the problem:

1. Insert your windows installation disc and restart your computer.
2. Choose your langugae settings, and then click next
3. Click "repair your computer."

Status: 0xc0... Read more

A:Can't get windows 7 to reboot after full recovery of the system

I would run the Dell Diagnostic partition and let it check everything.

To do that when you power on the Laptop and the Dell Logo appears press F12 and choose boot Diagnostic partition. You might want to wait to do that since if it finds nothing you will have to restore again.

You can also run the Microsoft Windows memory Diagnostic and run a virus scan just in case.

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Answer Match 60.9%

I have tried to restore my system, actually a complete restore using the restore discs created when I purchased the computer. The discs copy fine, I restart like it says to do, but then while it's installing the hardware (it says such things as the keyboard, etc) it freezes halfway through the process. If you turn off the computer and try to reboot that way it stays on a screen that says please wait and freezes there. Anyone know how to deal with this problem? I need Help...

A:Freezing during full system restore.(Recovery)

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Answer Match 60.9%

Hey guys, last time i was here i wound up doing a full system recover on my hp, the thread is here : Same issues as before. The blue screen popped up after about a two day period of extremely slow wireless internet (its blazing fast when i connect through the wire). I restarted the computer ran the diagnostic tool and it was alright for about an our. I came back from a night out and blue screened again. Last time i was told it was the drivers, i unistalled them reinstalled and it didnt help. Thanks again.

A:BSOD week after full system recovery.

Do you have any minidumps present in C:/Windows/Minidump directory? I personally don't see in the syslog that it ever made any, but in case it did, providing them would greatly expedite our analysis of this. If there hasn't been any made, then there's some disk I/O issue that's preventing them from being created during a crash, or your environment isn't set properly to make them. Make sure your paging file is located on your Windows partition and that its minimum size is set to at least the same amount as your RAM, and that you have more than 32GB of free space for your Windows partition. That will optimally ensure that the crashdump should be generated. Otherwise, having everything set up default by Windows should suffice as well.

I'm starting to think you may be suffering issues regarding your drive or memory, either of which will prevent successful crashdump generation (and will most likely explain your problems). Two tests you can run: (run all tests except advanced) (Run overnight, any red onscreen = bad memory)

Just as a note, if you're using an SSD drive, Seatools probably won't work, or will give false positives.

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Answer Match 60.9%

I am in big trouble. I have an hp pavilion a206x- and oldie. The kids gunked it up and it was so slow and running out of memory. Add/remove programs did not help. I decided to use the recovery disks and start with a clean slate. I backed up what we needed on cds and did a full recovery after doing the ctrl backspace option 6 to erase the hard drive. (oh, btw, it is XP) After all six disks, it freezes. I get to the screen that says "Recovery in progress..." with Finalizing recovery highlighted in red on the left.

Chatted with HP tech and there are no other recovery disks available because it is so old. I don't want to put any money into it. She says repair or retail OS purchase only options. Somebody please help me!

A:Solved: Full System Recovery Frozen--help!!!

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Answer Match 60.9%

Hi everyone, I need some help here.My HP envy m7 J010dx is working perfectly with my original hard drive (1TB).I'm preparing a second HDD(NEW 320GB) as backup.So I took off the orignal HDD(1TB) and replace it with the NEW HDD (320GB) and trying to do a full system recovery with the HP recovery DVD's.After the Full system recovery was done and the laptop need to be restarted to continue, the laptop keeps restarting on the windows 8 logo.I think it says Boot device not found. Also a test using the HP hardware UEFI diagnostics tool and everything pass.Replacing the NEW HDD with the Old original HDD and it boot up normally.What can go wrong here in this case? Thank you very much for the help. RegardsJohn

A:windows won't boot up after full system recovery with new HD...

Which type, brand and model of hard disk was it?  There is nothing called a "full system recovery". Please use the terms as described in the HP Recovery Manager. Was it a Factory image recovery?

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Answer Match 60.9%

Thanks in advance for your time and help.Problem:* When using either Internet Explorer or Firefox the requested page is redirected to seemingly random other websites.* The browser hijack does not appear to occur upon opening a browser with a pre-established homepage.* The browser hijack does not occur every time a hyperlink is clicked.Operating System: Windows XP Home with Service Pack 2 (SP2)Computer Model: HP Pavilion a420nBackground Information:* The machine just went through a PC System Recovery using the F10 option during POST.* The System Recovery used the option for complete destruction of data.* The current Firefox browser (3.16.13) is the only program added since the System Recovery.* No other programs or updates (including Windows Updates) have been initiated.* Prior to the System Recovery, Safe Mode was used to first run MBAM and then Avast Anti-Virus. MBAM found multiple issues exceeding the 900 count.* Prior to the System Recovery, the initial problem started as an infection by AntiVirus 2008.

A:Browser Hijacking after Full System Recovery

Hello and welcome.I want to run 2 things next from Normal mode if possible.Please download the TDSS Rootkit Removing Tool (TDSSKiller.exe) and save it to your Desktop. <-Important!!!Be sure to download TDSSKiller.exe (v2.4.0.0) from Kaspersky's website and not which appears to be an older version of the tool.Double-click on TDSSKiller.exe to run the tool for known TDSS variants.
Vista/Windows 7 users right-click and select Run As Administrator.If TDSSKiller does not run, try renaming it. To do this, right-click on TDSSKiller.exe, select Rename and give it a random name with the .com file extension (i.e. If you do not see the file extension, please refer to How to change the file extension.Click the Start Scan button.Do not use the computer during the scanIf the scan completes with nothing found, click Close to exit.If malicious objects are found, they will show in the Scan results - Select action for found objects and offer three options.Ensure Cure (default) is selected, then click Continue > Reboot now to finish the cleaning process.A log file named TDSSKiller_version_date_time_log.txt (i.e. TDSSKiller. will be created and saved to the root directory (usually Local Disk C:).Copy and paste the contents of that file in your next reply.Now if MBAM (MalwareBytes)was originally installed from Normal mode do A,if frpm safe mode do B.A >> Rerun MBAM (MalwareBytes) like this:... Read more

4 more replies
Answer Match 60.9%

This computer has never worked well since upgrading from the factory installed 8.1 to Windows 10.  It kept crashing or giving my low memory messages.   It does not seem to have a hardware problem (according to HPwwhen I first starting having problems).  It recently crashed and did a disk error recovery and now it seems Windows 10 is not fully installed and I have lost my bookmarks in my browsers and some of the older software.  I want to reload all of the softward before I give up on this machine--it is less than 2 years old.  Anyway, I see from the microsoft page, I can redownload Windows10.  My question is should I do a system recovery to the factory installed windows 8 before I I upgrade to Windows10?   Will Microsoft recognize I have a valid copy of windows10 if I start totally over?  I have a USB drive labelled recovery, date 4/2016.  Not sure if it 8 or 10, probably 10, but it could be corrupted, too.

A:Need to do a full system recovery. Original OS 8, now window...

Hi, As the machine has been previously upgraded to 10, a hardware profile ( Digital Entitlement ) will have been recorded by the activation servers. As long as the previous installation of Windows 10 had activated Ok after the upgrade from 8.1, you can just create your own installation media and perform a clean installation as detailed in the guide on the following link.  Note: At the activation screen, select 'I don't have a Product key' - Windows will activate automatically once the installation has completed. Regards, DP-K

1 more replies
Answer Match 60.48%

I hope you can help. I had problems with my laptop and decided to do a restore-but inadvertently did a recovery instead ! Now I am back to all factory settings.
I was able, however to find my files, pictures and most of all my original user folder under documents and settings.
But what I can't figure out is how to copy everything to my "current sign on" that was created as a result of the recovery.
As a result of all of this my laptop is way behind in microsoft updates,,anti virus etc...
And my biggest problem is that I have a wireless connection thru router. The wireless connection is still there showing my secured connection- however it does not recognize my current IP address - in which I am receiving an error when trying to connect via wireless- "Limited or no connectivity- Invalid IP Address (which is so I think I need to create a new one? I am reluctant to reset my router since I've done this in the past and it has created so many headaches that I have to pay Linksys to help me reset and do firmware updates etc and ultimately recreate a new wireless connection. So I need any help I can get!!

Here is my basic info:

Tech Support Guy System Info Utility version
OS Version: Microsoft Windows XP Home Edition, Service Pack 2, 32 bit
Processor: AMD Turion(tm) 64 X2 Mobile Technology TL-50, x86 Family 15 Model 72 Stepping 2
Processor Count: 2
RAM: 958 Mb
Graphics Card: NVIDIA GeForce Go 6150, 256 Mb
Hard Drives: C: Total -... Read more

A:System recovery instead of restore now my hp compaq laptop is back to factory setting

All your programs and updates will need to be reinstalled just like you bought a new machine. Your personal files, if you found them, can just be moved to whatever folders you want to put them in. All your favorites are gone unless they were backed up. You will need to reinstall the drivers for hardware such as your printer, just like when you first got it.

For the connectivity problem, check Device Manager and see if any devices have problems or need drivers.

3 more replies
Answer Match 60.48%


I did a full system restore on my gateway computer with the restore CD and it completed successfully and restarted my computer. Once my computer was restarted it started installing drivers for my mouse and keyboard, which went successful. Then it started installing applications onto my computer. However it has frozen at application 29 of 65 ("Bigfix"). What should I do? Since my computer is a desktop would i be able to do as Mike said in forum:

and disable my "SpeedStep" in the BIOS menu?

or is there another way to solve this issue?

A:Freezing during full system restore.(Recovery) continued

By the way, Mike Said:

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Junior Member with 9 posts.
Join Date: Jul 2007
Experience: Intermediate
03-Jul-2007, 11:14 PM #12
Gateway Laptop Freezes during System Restore
Had the same problem, turns out it's a well known issue to Gateway and Microsoft it's due to "SpeedStep" and it must be disabled. Here's the chat log with Gateway tech support:

do these steps to disable SpeedStep in the BIOS Setup Utility and then run System Restore again on your computer.
1. Turn on the computer and begin pressing the F2 key in one-second intervals. If you perform this step correctly, you see the BIOS Setup Utility menu. If Windows loads normally, repeat this step.

2. In the BIOS Setup Utility, press the RIGHT ARROW key to select the Advanced menu.

3. On the Advanced menu, change the Intel SpeedStep setting from Enabled to Disabled.

4. Press the RIGHT ARROW key to select the Exit menu.

5. On the Exit menu, select Save Changes and Exit

6. Restart the computer and run System Restore.

7. After completing the restore, download and install the Critical Update for Windows XP (KB885626) package from the Microsoft Web site.

8. Once the KB885626 package is installed, re-enable Intel SpeedStep in the BIOS Setup Utility.

Myself...I am not going to turn SpeedStep back on it caused me enough time and hassle that I don't w... Read more

2 more replies
Answer Match 60.48%

Gateway fx 541s Desktop

Computer reboots and continues to the Blue-Green Please wait while windows continues setting up your computer and just freezes, tried looking in bios for speedstep but its not even in there, any ideas?

A:Gateway Freezing during full system restore.(Recovery)

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Answer Match 60.48%


I had another post, my computer had the TrojanOS/Alureon.E.
I decided to do a full system recovery attempting to get rid of the TrojanOS/Alureon.E, but when i installed Microsoft Security Essentials and the software did its first scan, it found TrojanOS/Alureon.E TrojanOS/Alureon.E, again.

Here is what Microsoft Security Essentials says;


TrojanOS/Alureon.E is the detection name for infected Volume Boot Records (VBR) produced by certain variants of the Win32/Alureon rootkit family. The rootkit infects 32-bit and 64-bit systems.

Technical Information
TrojanOS/Alureon.E is the detection name for infected Volume Boot Records (VBR) produced by certain variants of the Win32/Alureon rootkit family. The rootkit infects 32-bit and 64-bit systems.

Payload...........Installs other malware components
TrojanOS/Alureon.E attempts to access the hidden rootkit file system (VFS) to locate the file 'boot' in the VFS root folder. It then loads 'boot' and transfers control to it.The file 'boot' prevents Windows from checking digital signatures for drivers, installs itself as a handler for hard disk read/write requests, and loads the original Windows VBR, and transfers control to it.
Each time Windows reads from the hard drive, the file 'boot' intercepts data and monitors if the kernel debugger component 'KDCOM.DLL' is loa... Read more

A:Trojan:DOS/Alureon.E still lives after a full system recovery

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Answer Match 60.48%

I have an HP desktop computer with Windows Vista. It recently crashed, so as a last resort I ran a system recovery (original factory condition). During this process, I backed up all my programs and files onto CD's so I could restore them later.Now my computer is up and running again, so I put the backup disks in and copied them back to my computer. As a result, I now have a folder on my desktop named "System Recovery Files". When I open it up, I see everything I want to restore, but the problem is, I don't know how to take them out of that folder and put them all where they belong (Desktop, pictures, programs etc). Does anyone know how to help me with this? I want my stuff back where it belongs, not in a useless folder.Additional Info- I went to Control Panel/Restore Files, however the options are all grayed out (inaccessible) and it says "There are no backups available on this computer".Please someone help me! I can see my old files in the folder but they wont work!

A:How to get backed-up files where they originally were after full system recovery?

What backup program...did you use to make the backups?

The instructions for using said program...should provide you answers.


3 more replies
Answer Match 60.48%

I was having some issues with my Windows XP SP2 and when I did defender 5 in 1 cleaning all my restore points were deleted, and so I did a full C: drive recovery.Defender 5 in 1 says that there must have been some infected files in the system recovery points and that is why they were removed.
After that I wanted to check my system restore and all I get is a big white square box with the name system recovery at the top. Any ideas?

A:Lost System Restore after I did a full C: drive recovery

Not really sure what you are looking to do .. but once the recovery points are gone .. they are gone .. unless you had a backup clone of your drive you are now looking at a fresh new installed system ..with no way to get back ..

Learn by this lesson .. backup before you make changes .. backup when you're not making changes ... and backup frequently in case of disaster .. if you're prepared you'll probably never need the backups .. Murphy's Law!

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Answer Match 60.48%

First question. My Vista cannot be recovered using System Recovery.
Startup Repair comes back with "Windows cannot repair this computer automatically"
(I cannot do a Complete PC Restore and there are no restore points. See**)

So why can I not run an update install? The installer says "must be run from windows". But I cannot get in to windows...Surely there's a way of running an update install? (media is full OEM version)

HISTORY (long, boring...)
** I have a raid0 dual boot of XP32 and Vista64; XP32 looks like it has knocked out the restore points (known issue)

1. dual boot has been fine for 6 months (takes a couple of goes to boot some times)
2. didn't use machine for 3 weeks
3. couldn't boot at all, lots of randome boot problems...
4. looks like one problem was MB battery was dead (ASUS P5NE-SLI)
5. since new battery boot to XP is reliable but Vista is broken; surprised I cannot do an upgrade install from OEM Vista64 media (option is greyed out and says it can only be run from Windows)

The actual error I get with Vista is :- Windows failed to start...Status 0xC0000001 An unexpected error has occured.


A:System Recovery fail. Full reinstall the only option...

No restore points, Try putting your boot disk into your computer, then go into boot menu and make your computer boot from the startup disk. Next run Check disk, but I forget what the command for that is, just check the forums.

3 more replies
Answer Match 59.64%

i did a full-system non-destructive recovery on my computer and my sisters account was put taken off but i have the backup from the recovery but all her photos are in text?

A:problem with full-system recovery, lost sisters pictures!

i need some help a.s.a.p.

4 more replies
Answer Match 58.38%

I have a Dell Inspiron 1520 with Vista Home Premium factory installed and now I need to install Windows 7. Before doing that I want to make sure I can restore my computer exactly to the way it came if anything goes wrong in the process of installing Win 7 or I needed back my original laptop with Vista.

Figured out the best way to create a complete image of my Hard drive.

Capacity is 320GB
4 partitions - System Partition (C), Recovery Partition, some other 2 small partitions.
I have to modify these partitions and sizes when installing Win7. I want to completely image this HDD so I can get these back exactly the way they are now.

What is the best software I can use and what are the best methods? Please give me your opinions and instructions. Thanks.

A:Creating full Image of Hard disk System & recovery partitions (Dell)

(1) Download Macrium Reflect (Free)
(2) Create an image with all 4 partitions selected
(3) Make the linux recovery boot CD
(4) Make sure the linux boot CD works and can locate the image you just made and shows the 4 partitions for selection. Exit.

If the linux boot CD fails to work as will happen on some system configurations you can try in place of the linux CD:
(1) Hirens Boot CD Macrium Reflect is part of the mini XP environment
(2) Macrium pe recovery disk. To make this you will need to download the Macrium Reflect V5 trial and be prepared to do a large MS download of WAIK (~1GB). Macrium guides you through the quite straightforward process.

6 more replies