Tech Problem Aggregator

Laptop doesn't work with the touch pad

Q: Laptop doesn't work with the touch pad

hi recently my laptop has had a problem concerning a update from microsoft and has been restored to an earlier point before the update. Now my touch pad won't work so i got to connect a mouse every time i want to use it is there any reason it won't work concerning drivers or is my touch pad broken...

Thanks in advance
P.s. its a sony vaio with vista installed intel dual core 1.67ghz
2Gb ram
120gb of hard drive space
im ussually good at fixing this kind of stuff but its my first time using vista

A: Laptop doesn't work with the touch pad

Did you reinstall the drivers/software?

1 more replies
Answer Match 69.72%

Touch pad doesn't work if you close and open the laptop, sometimes the touch pad turns off on it's own. I have checked the settings for the touch pad and for what the computer does when closing the lid, they are correct. Tried booting in safe mode and still had same results. The only way to get the touch pad to come back on is if you reboot the computer. Any ideas?

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Answer Match 68.88%

Hi,thanks a lot from hp companyI bought hp envy k212ne last week and I removed ubuntu and I installed windows 8.1 and I downloaded all of the drivers for my laptop from hp support .In addition before I install drivers in my laptop , I saw pen and touch in my control panel , but now it isn't there.Then I went to device manager (Human Interface Devices ) but I didn't saw HID-COMPLIANT TOUCH SCREEN ,there.So I need your help .Plz help me.

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Answer Match 68.88%

The touchscreen on my Yoga 260 isin't working. I first noticed this problem when the screen was acting wierdly. When you tap on your yoga a light circle appears and fades over time to mark or show where you tapped and when you swipe a trail or tail appears behind of where you swiped then disappears over time. So when I opened my Yoga these taps and swipes were appearing all over the screen ramdomly in a very rapid pace. So I restarted my Yoga and saw that the swipes and taps were still there. So I chose to restart the Yoga again and the taps and swipes dissapered. After that I noticed that the touchscreen became unresponsive but the computer runs as normal butthe screen is unresponsive. Before I discovered the problem I could remember dropped the computer a small height but caught it. If there's a solution to this problem I'm happy to listen! Thanks. 

More replies
Answer Match 68.88%

Hi,thanks a lot from hp companyI bought hp envy k212ne last week and I removed ubuntu and I installed windows 8.1 and I downloaded all of the drivers for my laptop from hp support .In addition before I install drivers in my laptop , I saw pen and touch in my control panel , but now it isn't there.Then I went to device manager (Human Interface Devices ) but I didn't saw HID-COMPLIANT TOUCH SCREEN ,there.So I need your help .Plz help me.

More replies
Answer Match 68.88%

So recently my laptop Pavilion DV6xxx updated the OS to Windows 10 64 bit and for some reason the touch pad works, but the scrolling system i.e. the designated scroll bar partition doesn't scroll any more. I have the Synaptics Pointing device software and my system is up to date in drivers yet it doesn't work. Please help as not being able to scroll with the touch pad is a huge inconvenience.

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Answer Match 68.88%

I just purchased this laptop yesterday, 9/12, and it was working perfectly fine until today. I was working on it and the touch screen stopped working so I can only use the keypad. I'm wondering if something went wrong with the laptop or if it can be easily fixed!!

More replies
Answer Match 68.88%

I just purchased this laptop yesterday, 9/12, and it was working perfectly fine until today. I was working on it and the touch screen stopped working so I can only use the keypad. I'm wondering if something went wrong with the laptop or if it can be easily fixed!!

More replies
Answer Match 68.88%

Hello! I've just installed Windows 7 Professional on my HP 350 G1.  I have a problem with touch pad - it works, but just as mouse (and also installed as mouse). I've tried to update and downloaded synaptics driver, but it failed to be installed. I can't delete previous version of Synaptic driver and installed a new one, because it's not in Programmes list at all.  Windows Update doesn't work as weel, if it's relevant.

A:Synaptics touch pad doesn't work

 Hi, Install the driver from the device manufacturer

2 more replies
Answer Match 68.04%

i have dell inspiron n5010
i want to disable its touch pad but cant figure it out
there is a touch pad disabling button (right beside f12 key) but it doesn't work

can anyone tell me how to do it cuz it gets really irritating sometimes.

thank you in advace

A:Touch pad disabling button doesn't work

Touchpad problem

Hi. I don't know about a button to disable the touchpad on a laptop, but there is a free program that will do the same thing, so you can type away, and your arm won't move the cursor around. Try

9 more replies
Answer Match 68.04%

Hello everybody.

I got an ASUS N50Vn aka X5AVseries..

On the top of the keyboard I got a "touch panel" where I can control the volume, change the computers performance and so on.

But after installing Windows 7 it doesn't work.

Anybody knows what to do? Maybe a speciel driver I need?

Thanks, Peter.

A:ASUS - Touch Panel doesn't work?

You have to install all the acpi/she drivers from asus's website. You can use the vista or xp drivers.

(had to do this on an 1000he from asus, but I got almost all hardware keys working)

9 more replies
Answer Match 68.04%

Hi, Please help! I updated to window 10 this evening and things seemed fine. I dowloaded a few apps and restarted the system. Whe the system came back - the cursor wouldn't leave the top of the screen - just flickering aroung the top edge. The keypad works, as do the left and right clicks and the pointing device, but I fing he pointing device imposible to use and as soon as either the touchpad is toched, or the pointing device is touched at the same time as the left and right clicks - the cursor goes straight back to the top of the screen (where the close button is) As I am sure you can understand - this is all but unworkable. I have looked to se if the driver needs updating - it doesn't. Can you help? Richard

View Solution.

A:Updated to Windows 10, now touch pad doesn't work

I manually reinstalled a windows 7 software for synaptics (none later available) and is currently working. Will keep my fingers crossed.Thanks for your help

10 more replies
Answer Match 68.04%

Hi Guys...I'm using the Lenovo multi touch driver for my X61T. With Windows 7 build 7000 the same driver when I wake my laptop from sleep the touch screen works. Starting with build 704x (i can't remember the exact build but it was the first leaked x64 build) when I wake the machine from sleep the touch screen doesn't work (both pen and finger touch)

I have tried to change USB settings but I haven't seen any fix. A restart of the machine means the tablet works again. Any ideas about a patch until Lenovo makes new drivers for Windows 7?

A:Touch Screen doesn't work out of sleep

There is a registry patch for better USB connectivity after waking from sleep, available from Lenovo.

Lenovo Support & downloads - Registry patch to improve USB device detection on resume from sleep for Windows Vista - Notebooks

How's the touchscreen working for you? Hope it's great! I don't like touchscreens because the screen can heat up and flicking your finger around on it can really burn.

4 more replies
Answer Match 67.2%

I bought a windows 8 hp pavilion touchsmart and touch screen worked. I updated to Windows 10 and it worked, only after I did a factory restore did it not work. I've tried everything with the device driver and another factory restore and it still does not work. I sent my computer in to get it fixed while it was under warranty and it was still not fixed. I resigned to it not working and I think that hp should have solved this problem before selling its computers. So we are blaming it on Microsoft 10, but that is not the issue when it worked until I did a factory restore and attempted everything suggested. I have a 350 dollar piece of **bleep**. Plus now my Mic isn't working and there aren't any drivers for me to upgrade to, anywhere.

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Answer Match 67.2%

Screen was cracked so I replaced the screen. Now touch doesn't work.
There is no "Pen and Touch" and "Tablet PC Settings" in Control Panel. In PC info it says, "No pen or touch input is available for this display."
Touch DOES work on LINUX as I ran it from a usb drive, so it is not a hardware problem.
I have reinstalled Windows.
I have another Yoga 2 Pro and comparing Device Manager in both I see no differences.
How can I get the touch to work again?

A:Why doesn't my Touch work after replacing the screen on my Yoga 2 Pro?

try refreshing your PC maybe the driver is not working properly
If the touchscreen does show up on the device manager try updating the driver from there. (it will be listed under HID )
​Otherwise To refresh your PC Swipe in from the right edge of the screen, tap Settings, and then tap Change PC settings.
(If you're using a mouse, point to the upper-right corner of the screen, move the mouse pointer down, click Settings, and then click Change PC settings.)Tap or click Update and recovery, and then tap or click Recovery.Under Refresh your PC without affecting your files, tap or click Get started.Follow the instructions on the screen.

3 more replies
Answer Match 67.2%

i upgraded to windows 10, and surprise surprise my touch screen is gone.   no drivers, no hint of it anywhere on my pc settings,  i tried finding a link on HP's website to redownload the software, no such luck, you would think for such a common problem hp and microsoft would get there act together and provide a patch.  Any ideas anyone. thanks

More replies
Answer Match 67.2%

Yesterday I reinstalled Windows 7 on my notebook PC. I had to use a Microsoft installation disk because unfortunately, serious errors resulted after I installed from the HP recovery program. Consequently the HP drivers that were installed automatically with the recovery program weren't installed on my system. I had to install several of them from the HP support site. I got everything to work except for the Touch volume control, or the Volume Scroll Zone as referred to by HP in the service guide. This is the device located just above the keyboard that increases or decreases speaker volume when you drag you finger on it. I installed the Quick Launch button driver but that only applied to the mouse and pointer touchpad. I looked at the devices listed in my startup configuration. I saw the synaptics pointing device and the HP quick launch buttons listed. So is the IDT PC audio driver.  What am I missing? Where I can I find it to activate the touch volume control?

A:Touch volume control doesn't work on dv6, looking for driver

@accordeoniste Try these. REO

2 more replies
Answer Match 66.78%

Hello, My laptop is HP Pavillion DV6875se with Windows 7 OS. It was working great before a month, but all of a sudden the following issues came up1. The power button of the laptop doesn't turn on/off the laptop. I have to use a detachable remote to turn the laptop on. I don't see blue light on the power key, once the remote turns the laptop on.2. The quick play touch sensative keys above the laptop key board have blue light in most of them. But its flickering red for volume, and no indicator on the volume increase decrease touch region. Though some have blue indicator, red lights....none of the touch sensative keys function at present.3. The laptop touch pad is unresponsive. It has its blue light, which doesn't turn red even if the touch pad is locked. I use a USB mouse as of now.4. Laptop has 3 audio jacks. One for microphone, and 2 for headphone. The external speaker doesnt have any sound, so i have to plug in earphone everytime to listen anything. In control panel --> under sound --> playback ---> i see speakers and realtek digital output ---> both show green oscillating bars when an audio is played. But the volume key in quick play tab is flickering red all the time. The laptop is fully functional. But it would be great if the problems mentioned above gets fixed. Sincerely 

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Answer Match 66.78%

I have been facing this issue from the day one since I installed Windows 10 on my laptop (Dell XPS L502x).

Native Windows Applications like all browsers, office products etc. anything that is not from the Store, works fine. I can use Touch Pad scrolling with no trouble. e.g. on Internet Explorer, Chrome, MS Word, etc.

But the apps that come out of store or the apps like those which come pre-built with Windows 10 such as new Settings UI, Microsoft Edge. Touch Pad scrolling just don't work with these apps. When I perform scrolling the scroll-icon appears but doesn't scroll the content.

This issue is only with Touch Pad. External Mouse works great with scrolling on any kind of app.

Hope to find a solution here.

PS: drivers are all good on the machine and up to date with no warning or error.

More replies
Answer Match 65.1%

I have the issue that the touch screen + front camera + back camera + windows button on the screen are not working.

I tried installing the display/graphics drivers but that did not helped.

I bought this laptop from Saudi Arabia and it is still under warranty but I am out of country so i cant claim the warranty as well.

someone please sort out this issue and tell me the solution or tell me what i should do?

Help will be really appreciated.
some details about my laptop:

Toshiba Satellite U920T-B919.
windows 8.1 update 64 bit.


A:Satellite U920T - front/back cam + touch screen + win button doesn't work

Since you mentioned different issues with your notebook, I think that in this case its advisable to recover the notebook back to factory settings just to check if all these problems are related to system problem.

Regarding the webcam: the Windows 8 /8.1 already contains the webcam drivers and therefore additional webcam driver installation isn?t possible. Additional webcam driver does not exist simply.

From my point of few the whole description smells a little bit like a hardware problem of the upper slide part where the touchscreen is part of.
The win button as well as the both cams are located there and probably there is some lose connection between the two parts (touchscreen and keyboard)

Anyway, as I said above, its advisable to recover the notebook to factory settings just to ensure that the system isn?t the troublemaker.
In case of hardware problems, you would need to get in contact with service available in your country.

7 more replies
Answer Match 61.74%

So we have a Lenovo S514 Touch laptop that is just a few months old. We can't seem to get it to hook up to our wireless internet. It connects to other wi-fi internet just fine on our cell phone, mobile hotspot, and other wi-fi networks, just not at home.

I've read MANY different suggestions and tried them all to no avail. We did download the 8.1 update so I did a restore to 8, still not fixing the issue. Have turned off the battery and wi-fi battery saving options, deleted the A/V, and non-essential Lenovo apps.

What do I try next?!

A:Wi-Fi WILL NOT work on Lenovo S514 Touch Laptop...

Try changing to name on your wireless router..
There is a way to tell windows to ignore a network and forget a network.. maybe this is what happened,
but I would also figure a Reset or Refresh (not restore) of windows would correct the issue

3 more replies
Answer Match 60.9%

Since i bought my HP windows  beats sound smart touch laptop the audio on the laptop and the webcam will not work PLEASE HELP

A:My sound won't work on my HP smart touch windows laptop

@Beckyville5410?, welcome to the forum. When requesting help you should always include the make/model (i.e. p6-xxxx) of the computer and/or monitor. This information is necessary for us to review the specifications of them.

1 more replies
Answer Match 60.48%

Dear All
I'm using Dell Vostro 3350 now. After I upgrade Win 10 Pro, the Laptop Speaker doesn't work and can't give output any sound. But if I put my earphone, all of the sound include song work.
I use PC Doctor and scan the computer hardware but there is nothing found error on hardware and software. I also use windows update to scan all of the drivers, but it can't found any update drivers of this laptop. So what can I do next to fix the problem?
Thank you for member's attention

A:Laptop Speaker Doesn't Work But Using Earphone Work

Hello. Dell does not recommend installing Win10 on the Vostro 3350 model. Dell says, "If you choose to upgrade, some features, applications, and connected devices may not work as expected." To get the best performance from your laptop, revert it back to the previous operating system. You can google to find instructions for undoing Win10.
If you want to continue with Win10, then try to install the IDT Win8 audio driver using compatibility mode.
1. Click the link to go to the driver's page. Download and save the driver to your desktop or any convenient location on the hard drive. 2. Double click on the new folder to extract (unzip) the driver files.3. The extractor wizard will create a new folder for the driver files. It will be at "c:\dell\drivers\xxxxxx". Write down the exact location that the wizard creates. 4. If the driver begins to install automatically, halt (cancel) the installation.5. Browse to the driver files on the hard drive (the location you wrote down).6. Find the "setup.exe" file.7. Right click on setup.exe to open the context menu.8. Select the Properties.9. Select the Compatibility tab.10. Check the box "run this program in compatibility mode for"... Win8.

1 more replies
Answer Match 57.54%

Hello,I am desperate for help. My laptop will turn on. And I can type in my password. But then when the computer loads it takes a very long time and when it gets to the desktop the keyboard, the mouse, the touchpad, and the touch screen won't work. I can see everything on my desktop. But I cannot open anything or do anything at all. How can I fix this?Thank you!!!

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Answer Match 57.12%

Pasting in contextual information from another post. ~ OBconflicker.Bi!nf worm keeps reappearing, windows defender monitor stops working, slow computer, windows search protocol windows pop up, Malware, virusPop up windows keep appearing "Windows search protocol host stopped working and was closed" Itunes occassionally doesn't work, Media Sync doesn't work. Hard Drive keeps working in the background. Windows Defender no longer monitors the running programs.End of added information. ~ OBLogfile of Trend Micro HijackThis v2.0.2Scan saved at 8:46:00 AM, on 1/11/2010Platform: Windows Vista SP1 (WinNT 6.00.1905)MSIE: Internet Explorer v7.00 (7.00.6001.18349)Boot mode: NormalRunning processes:C:\Windows\system32\taskeng.exeC:\Windows\system32\Dwm.exeC:\Windows\Explorer.EXEC:\Program Files\Windows Defender\MSASCui.exeC:\Program Files\Digital Media Reader\readericon45G.exeC:\Program Files\Java\jre6\bin\jusched.exeC:\Program Files\Intel\IntelDH\CCU\CCU_TrayIcon.exeC:\Program Files\Common Files\Intel\IntelDH\NMS\Support\IntelHCTAgent.exeC:\Program Files\Intel\Intel Matrix Storage Manager\IAAnotif.exeC:\Windows\WindowsMobile\wmdc.exeC:\Windows\System32\hkcmd.exeC:\Windows\System32\igfxpers.exeC:\Windows\sttray.exeC:\Program Files\... Read more

A:microsoft windows search protocol host stopped, slow, firefox doesn't work, itunes doesn't work

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.If you have already posted a DDS log, please do so again, as your situation may have changed.Use the 'Add Reply' and add the new log to this thread.Thanks and again sorry for the delay.We need to see some information about what is happening in your machine. Please perform the following scan:Download DDS by sUBs from one of the following links. Save it to your desktop.DDS.scrDDS.pifDouble click on the DDS icon, allow it to run.A small box will open, with an explaination about the tool. No input is needed, the scan is running.Notepad will open with the results.Foll... Read more

2 more replies
Answer Match 57.12%

Nothing works. When I click on any icon it pops up the "which program do you want to use to open this file", even after that nothing works. I tried to follow guidelines provided by someone, but I can't even open a downloaded program from a usb. It's completely non-usable. Need some help.

A:Laptop Doesn't Work!

Hi,Welcome to Bleeping Computer. My name is m0le and I will be helping you with your log.Please subscribe to this topic, if you haven't already. You can subscribe by clicking the Options box to the right of your topic title and selecting Track This Topic.Please avoid installing/uninstalling or updating any programs and attempting any unsupervised fixes or scans. This can make helping you impossible.Please reply to this post so I know you are there.The forum is busy and we need to have replies as soon as possible. If I haven't had a reply after 3 days I will bump the topic and if you do not reply by the following day after that then I will close the topic.----------------------------------------------Can you boot into safe mode?Do you have access to a working PC?

44 more replies
Answer Match 57.12%

Hey all,
I have a Dell laptop and he has a serious problem:
when i'm trying to turn on the pc it doesn't work i'm pressing the On button and it doesn't work.
and If I plug in the charger its making a weird noise (Sometimes it makes noise without the charger too).

Please help I dont know how to fix this

A:My laptop Doesn't work Please Help!

What's the model name and model number of that Dell laptop?

What's the "service tag" number and/or "express service code" number on it?

Is it running Windows XP or Vista or 7 or 8, 32-bit or 64-bit?


3 more replies
Answer Match 57.12%

I turned my computer on normally earlier and went on to google chrome then the screen turned blue with loads of writing on the and it turned itself off. When I turned it back on it seemed normal until I entered my password and it came up with a sign saying "Preparing Your Desktop". It then comes up with what I think is the oldest version of windows and comes up with a notice saying that it cannot locate the System Profile and that it cannot access a windows service. Nothing works on it, I cannot access the Internet or my documents.
I tried to attach a video but it doesn't seem to work on my phone.
The laptop is a ASUS X52F running off Windows 7 Home Premium OA

A:My laptop doesn't work

8 more replies
Answer Match 56.28%

I installed windows Vista Basic on Presario V5207NR. BUT THE SOUND DOES WORK. It was working in the previous OS Windows XP. I have tried to look for sound card drivers without success. If any one knows how I get the drivers ,can you let know.

A:Sound On Laptop Doesn't Work

Have you tried using external speakers? as your current, in built speakers may not be compatible with Vista...

1 more replies
Answer Match 56.28%

Hello guys! my name is lazyb0ne and I have a Dell laptop 1521. I know inside have a build-in microphone. It worked like last year. But I'm not sure what happened to it. I reformat it and it doesnt work again. um I tried reinstalling and upgrade my sound device. But it didn't work. PLEASE HELP!!!!!!!!!

A:[Help] Laptop's microphone doesn't work.

Hi lazyb0ne, All Programs>>>Sound Recorder>>> Start Recording>>> if the bar shows movement Mic. working. If not Control Panel>>>sound >>>recording. Check if it says it's working, if not>>>Right click to see if it's disabled if it is click enable.

3 more replies
Answer Match 56.28%

So my Netflix app on my laptop hasn't been working since it last updated in April. When I click on the app it will open for a second and then close right away. I don't have any connection problems, I have tried uninstalling and reinstalling. The App Store says there is something that needs to be fixed on the app, and it has been trying to fix it for 20 minutes now. Please help.

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Answer Match 56.28%

I'm not a tech person so bear with me.
The LAN connection worked fine fine up till a few weeks ago but now I can use the internet through wireless connection only.I tried turn off the wireless connection & connect the modem to my laptop using the LAN cable...didn't work. I used another cable (i thought the one I used before was faulty). It still doesn't work & I can't see the LAN symbol either. Is the LAN port broken or something? what should I do?

A:LAN doesn't work on my Dell laptop

In your BIOS screens, look for 'On-board devices'. Click it open to expand the options, look for 'Integrated NIC', select that. Select the option 'enable'.
Press F11 (save and exit). That should make the LAN icon appear in your taskbar, and let you connect your pc to the router via a CAT5E cable, and the 'net.

6 more replies
Answer Match 56.28%

I bought a Dell Inspiron 15 5558 laptop two days ago. I turned on this laptop and the keyboard doesn't work. I have used the screen keyboard to finish the configuration (date, time, name and more), thinking that the problem was in the configuration, but not.
What's the problem? How Can I solved it?
Thanks. ;)

A:My laptop keyboard doesn't work

1. Right click Start's button( or press windows key and X key at the same time)
2. Click Control Panel
3. System And Security
4. System and Maintenance, a) Stroll down a little, b) Troubleshoot common computer problem
5. Look to the left side of the page - click " view all "
6. Click on Hardware And Devices

5 more replies
Answer Match 56.28%

I have an HP 2000-2b10CA and I bought it FIVE DAYS AGO!! I was checking if everything worked so I shot a video and when I played it back I heard nothing! Then I found out it was my mic! I searched online and a lot of people told me to go to the settings and set it as my default device but IT DOESN'T WORK!! So I decided to re-install the driver but it didn't work! PLEASE HELP ME!!! I LOVE THIS LAPTOP AND I DON'T WANT TO GIVE IT UP!!:cry::cry::cry::cry:

A:My NEW Laptop's Microphone Doesn't Work!!

If you have Stereo Mix (System Mixer), that should be set as default Recording Device, if you have it. Then if either the mic or Line In is used it will be detected and heard or recorded.

If reinstalling the driver, from HP, did not work, best to contact HP as only HP can correct it under warranty.

1 more replies
Answer Match 56.28%

I have Lenovo 4446 g530, and my wireless its not working.

It worked just fine, I was using my laptop and I put it on sleep mode, when I got back on it the wireless doesn't work.

If anyone can help me with this I would appreciate it very much.

A:Wireless on my laptop doesn't work?

6 more replies
Answer Match 56.28%

That's the call I got last week.
He got a new Dell, then asked me to look at his HP printer.
It was chock full of dead insects and dead insect parts, as well as residue from the insect bomb he'd set off a few days before.
I took the old laptop home to remove the HD and get his files.
I need a raise.
More here:

A:My Toshiba laptop doesn't work

6 more replies
Answer Match 56.28%


i have a problem. internet doesn't work on my laptop. after getting some worms that prevented me to open any programs, i did a recover from previous back up. but since then my internet doesn't work (with or without cable).

wirelessly: my laptop says im connected to the router, but it says that i have no connection to internet. sometimes it says that i m connected to internet but even so when i try to open my browsers (ieplorer or firefox), it just says "unable to connect"

With wire: when i trie to connect via a cable directly to the modem, it does the same thing, it says iam connected to the modem but i have limited access, and the browsers say that it can't open internet.

i am using windows7, have a dell computer and a belkin N1 wireless router, and using cable.

i have read a few post, and tried a few solutions but nothing helped. i tried to restore the winsock using the netsh command, i used winsockxpfix, i used lspfix, i deleted my norton virus program, i reset my router to default, i deleted my cache-cookie-history from the browser, i think my driver are up to date, i check my manager device (they all work), nothing helped.

when i type the command ipconfig, it gives me:

ipv4 adress:
subnet mask:
default gateway:

when i type the "ping" i get:
4 received, 4 sent, 0 lost

my computer works fine and i can go online. i use wire for my computer and try the same wire to my laptop but... Read more

A:internet doesn't work on my laptop

16 more replies
Answer Match 56.28%

For some reason my brand new Acer laptop doesn't have a functioning fn key. Everything else is perfect though, as it should be coming right from the box. I can't quickly mute, change screen brightness or put my computer to sleep. This is very annoying. Do I need to install a driver even though the rest of my keyboard is functioning properly? Help!

A:Acer laptop fn key doesn't work

Sometimes the Fn keys work in weird ways that I don't expect... have you looked in the manual? Chances are there's some Acer-specific utility that lets you configure how they work (you may be able to change something in the BIOS that has the same effect, but I'd look for the utility first).

9 more replies
Answer Match 56.28%

Hi, I bought this laptop in year 2010 Sep. It has been working fine until now. I had windows 7 installed. Problem> Laptop just closes itself,(like someone has pulled the power plug and the battery is not there,so  naturally the laptop will close) but in my case there is power supply and there is battery backup(although battery is weak )    But how its possible, it just closes itself. Then i try few times to power it on , it will switch on for few sec like 10sec or even like 2sec and will close. Its like in 1 out of 10 times it will power on the laptop so can i can do my stuff. Also sometime i notice the metallic part of the power cord that goes inside the laptop gets superheated when such wierd closing happends. I also upgrade my laptop to win 10, but still the same problem exists.So where is the problem>is it motherboard? , is it probably harddisk?, is it videocard(which is build on motherboard)?Please help me out on this issue.Thanks!!

More replies
Answer Match 56.28%

Don't know if this is the right place to put this, but I'm using a Dell Latitude cpi a400xt laptop, the battery light continually flashes orange and the power bar says it's at 0%. It's never worked, just wondering why it might be. (incidentally, I do have a battery )

A:Laptop battery doesn't work

It could be that the battery is dead or that the voltage regulator in the laptop isn't working and teh battery isn't being charged.

3 more replies
Answer Match 56.28%

I do not have an option right down there to connec tot a wifi i can only connect via wire, it doesnt serach for wifis (i just installed windows 7). It's an hp pavilion g6. I tried installing the wifi adapter from their website BUT as soon as i start the setup it closes by it self :/ please i need help

A:Wireless doesn't work on my hp laptop

Sometimes you have to install the HP wireless manager crapware in order to turn it off in its Preferences so you can use Win7's superior wireless manager from the bottom-right System tray.

But first try rightclicking the System Tray Network connection icon to Troubleshoot, choosing wireless adapter. If that doesn't work correctly, go into Control Panel>Network/Sharing Center>Change adapter settings to rightclick on Wireless adapter to Troubleshoot. If it doesn't appear install its driver from the HP Support Downlloads webpage. Driver Install - Device Manager

Did you follow the other Best Practices to get a perfect Clean Reinstall - Factory OEM Windows 7?

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Answer Match 56.28%

My laptop doesn't work with wifi when I first open it. It will show at the bottom of the screen that it is fully connected and has full bars, but when I open the internet the pages will not open. I must restart the computer and then it will work. How can I fix this?

A:Laptop doesn't work with wifi

When the WiFi is active, the laptop NIC should be disabled - - easy - - just unplug the the cable to the router.

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Answer Match 56.28%

I am talking about:
- ESQUIRE ECS G320 Laptop ( )
- 224 MB RAM, VIA Nehemiah Processor 1.00 GHz, 40GB Hard Drive
- Microsoft Windows XP Professional installed on it

The problem is, the PC has been around for about 5 years now and the 'O' key doesn't work along with these keys []. But, apparently these keys {} work. (i.e. The two keys doesn't work when pressed independently but work when they are pressed while the Shift key is held down). This is what led me to believe that it may be fixed. I have already tried completely changing the operating system and cleaning the bottom of the key.

Any thoughts?

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Answer Match 56.28%

Hello everyone,

This is my first post on this forum and I hope you can help me.

For past few weeks my laptop has been behaving strangely - it restarts at least once a day, often a blue screen appears just before the restart.

I also noticed two things:
- I have AVG antivirus installed and it doesn't work - there's an "!" on its icon and no text can be seen (see attachment). I tried to repair it and it worked for a day, then it went back to this
- Google Chrome doesn't work either

I hope you can help me. I ran HijackThis and log is below.

Many thanks!
Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 17:07:28, on 31/03/2012
Platform: Windows 7 (WinNT 6.00.3504)
MSIE: Internet Explorer v8.00 (8.00.7600.16839)
Boot mode: Normal

Running processes:
C:\Program Files (x86)\Ad-Aware\AAWTray.exe
C:\Program Files (x86)\Renesas Electronics\USB 3.0 Host Controller Driver\Application\nusb3mon.exe
C:\Program Files (x86)\ASUS\ATK Package\ATKOSD2\ATKOSD2.exe
C:\Program Files (x86)\ASUS\ATK Package\ATK Media\DMedia.exe
C:\Program Files (x86)\ASUS\ATK Package\ATK Hotkey\HControlUser.exe
C:\Program Files (x86)\ASUS\Wireless Console 3\wcourier.exe
C:\Program Files (x86)\AVG\AVG2012\avgtray.exe
C:\Program Files (x86)\CyberLink\Power2Go\CLMLSvc.exe
C:\Program Files (x86)\CheckPoint\ZoneAlarm\zatray.exe
C:\ProgramData\Ad-Aware Browsing Protection\adawarebp.exe
C:\Program Files (x86)\Mozilla Thunderbird\thunderbird.exe
C:\Program Files (x8... Read more

A:Laptop restarting and AVG doesn't work

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Answer Match 56.28%

On my laptop (inspiron 1521) Google does not work I do not know why but i went to the CMD on my laptop typed in Ping and here is what i got:

Pinging [] with 32 bytes of data:
Request timed out.
Request timed out.
Request timed out.
Request timed out.

Ping statistics for
Packets: Sent = 4, Received = 0, Lost = 4 <100% loss>

A:Google doesn't work on my laptop.

If you Google the IP,, you'll see tonnes of results where people have had viruses.

There is a file called "HOSTS" on your computer, and a virus has posted that IP there.

You need to Notepad, right-click and choose "Run as Administrator". Go to File > open and enter "C:\Windows\System32\drivers\etc\hosts".

It should look like the below. If there are any UNHASHED entries then remove the whole line. Then close notepad, and be sure to save. Restart your PC and Google should work.

I would run Malwarebytes' Anti-Malware when you have finished and ensure you have an updated anti-virus program to ensure that there are no nasties on your computer!

# Copyright (c) 1993-2009 Microsoft Corp.
# This is a sample HOSTS file used by Microsoft TCP/IP for Windows.
# This file contains the mappings of IP addresses to host names. Each
# entry should be kept on an individual line. The IP address should
# be placed in the first column followed by the corresponding host name.
# The IP address and the host name should be separated by at least one
# space.
# Additionally, comments (such as these) may be inserted on individual
# lines or following the machine name denoted by a '#' symbol.
# For example:
# # source server
# # x client host

# localhost name resolution is handled within DNS itself.
# ... Read more

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Answer Match 55.86%

Help my windows 7 laptop just keeps rebooting and i cant get to safe mode or recovery what should i do ?

A:system recovery doesn't work and safe mode doesn't work and just keeps reboting

System manufacturer and model?

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hi, I know there are many in the forum who have the same problem as mine. 
my computer was running fine last friday. I tried to start it on saturday, it says it can't startup and need to repair startup. I did run the repair but still can't startup. I tried to use system restore to earlier dates, it still can't startup. The computer has trojan virus before and I tried the anti-malware from internet to kill them. seems that it create more problem for my PC. I have some important files in the computer that I wish I have archived. 
wonder if any one can help. thx in advance.

A:can't start up computer-window7, repair doesn't work, restore doesn't work

I'll report this topic to appropriate helpers.
Hold on there...

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Answer Match 55.86%

Merry Christmas Team.

My little brother came home from work one night and now is screen doesn't work at all. no flickering, backlight etc. I connected it top the TV via HDMI and even that didn't show up anything.

How high are the chances that his graphics card has died?


A:Laptop Screen doesn't work, No Backlight

There aren't really graphics cards in laptops, they are built in to the motherboard. So, if it isn't displaying anything even when on the bios or start screen, it may be the motherboard that is bad.

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Answer Match 55.86%

Its been like this for 3 days, my enter, ctrl, up, left, right keys doesn't work. I tried them with on screen keyboard and there it worked. I am having a hard time without these keys and i replaced this keyboard like 7 months ago. Can someone help me with this
Sometimes they do work but they only work one time and than they act weird (like my mouse clicking when i hover on something) backspace working by itself when i try to write something

A:Some keys in my laptop keyboard doesn't work

Ninetails mate try running these for starters.< if necessary include the /f switch in the command line as per Option2

ADW download frombleeping computer delete any rubbish found with the malware scans

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Answer Match 55.86%

All sound on my WIndows 10 computer stopped working except Google Chrome for some reason. It might be due to updating my audio drivers but I don't know how to fix it.
Specs: Intel Core 2 Duo P8600 @ 2.40GHz - 2GB of DDR2 RAM - Integrated Graphics
My audio listing in device manager is IDT High Definition Audio CODEC
Any help will be greatly appreciated

A:All sound on my laptop doesn't work except Chrome

Sorry -- but this is a Windows 8 forum and you're posting a Windows 10 question. You would do better posting this to our sister Windows 10 forums: Windows 10 Forums

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Hi all, Currently i am using laptop HP Probook 450 G3-X4K55PA, i need to use Ubuntu for my work, so i installed Ubuntu 16.04. My laptop doesn't work well with this OS, when i plug a monitor via HDMI port, my laptop hangs, it can't work anymore, so i must turn off the power.When i put my laptop in sleep mode, it can't come back, it is hanged, i must turn off power to take it back. I tried to install different Ubuntu version many times, but it still has the issues. I install WIndows on my laptop, it works well. Please help to solve the issues with Ubuntu. Regards,Han.   

A:My laptop doesn't work properly with Ubuntu

Hello, Welcome to the HP Support forum. Thank you for your post. I am afraid this PC officially supports Windows OS only and Linux-based like Ubuntu are not officially supported.Therefore, you may experience certain issues while with Ubuntu due to the lack of proper drivers loaded there (in the Kernel). Ubuntu 16.04 uses Kernel 4. You may try older Ubuntu versions such as with kernel 3.13/3.16/3.19 - Ubuntu 14 LTSYou can also try to post at the Ubuntu forums where Linux/Ubuntu gurus may be able to provide you with specific advice about the problem >>>>  An alternative option would be to install Windows as a main (host) operating system but run Linux Ubuntu as a virtual one from inside Windows using free software like Oracle VirtualBox >>>>

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Answer Match 55.86%

I went and disabled some services from running, nothing important, just the ones listed here (very bottom):
I also followed their advice on the BIOS (last paragraph just above Disable GUI Options )

Now my laptop won't show the wireless icon, and won't connect to wifi. Can someone tell me which service may have done this?


A:Tried to speed up laptop, now wifi doesn't work

Hi:Hopefully you did not run regcleaner.right ?
Let's start by doing two things:
Hold the Windows key and press R, then type devmgmt.msc

Please respond to all the following steps.
1. Under Network adapters, please tell me all the devices listed.
2. Are there any devices under Network adapters that have a red x displayed?
3. Also, are there any devices anywhere in the Device Manager display with yellow ? or ! displayed?

Check your Services are Started on all PCs:
&#8226; COM+ Event System (for WZC issues)
&#8226; Computer Browser
&#8226; DHCP Client
&#8226; DNS Client
&#8226; Network Connections
&#8226; Network Location Awareness
&#8226; Remote Procedure Call (RPC)
&#8226; Server
&#8226; TCP/IP Netbios helper
&#8226; Wireless Zero Configuration (XP wireless configurations)
&#8226; WLAN AutoConfig (Vista wireless configurations)
&#8226; Workstation

Note: You can check the services in Control Panel, Administrative Tools, Services.

All of these services should be started, and their startup type should be automatic (or perhaps manual).

If a service is not running, open it's properties and check the dependencies. Check each of the dependencies and see which one is preventing the service from running. Checking the event log is also a good idea here, there may be clues to what is failing.

Hold the Windows key and press R, then type CMD then press Enter to open a command prompt:

In the comm... Read more

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Answer Match 55.86%

I have a similar problem and could really do with some help! We have recently switched routers and now my laptop doesn't work wirelessly; it connects to the router but there isn't an internet connection. The laptop works fine when the LAN cable is plugged in though. Our other laptop can connect to the internet with or without the LAN cable. Both are Toshibas running on Windows Vista.

I have tried various approaches such as downloading the latest Atheros AR5007EG drivers but it said that they're already the most up to date. I have also tried changing the router settings but no luck. Many thanks in advance!!!

Windows IP Configuration

Host Name . . . . . . . . . . . . : Jack-laptop
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . :

Wireless LAN adapter Wireless Network Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Atheros AR5007EG Wireless Network Adapter
Physical Address. . . . . . . . . : 00-24-D2-9E-53-8D
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::30bc:ea20:4d0f:1a5f%12(Preferred)
IPv4 Address. . . . . . . . . . . :
Subnet Mask . . . . . . . . . . . :
Lease Obtained. . . . . . . . . . : 20 September 2012 12:15:57
Lease Expires . . . . . . . . . ... Read more

A:Solved: laptop doesn't work wirelessly

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I just bought an external screen to plug on my laptop Inspiron 9400.
This new screen works but the one included with my laptop doesn't work anymore. It is still possible to change the luminosity with Fn+top or fn+bottom but nothing display even during the boot. Fn+F8 (CRT/LCD) just stop and start the external screen. I can't boot or use the special Windows mode because I don't see any information on the laptop screen.
Can you help me please?
Thank you!

A:My laptop monitor doesn't work anymore

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Answer Match 55.86%

Hi all,

I have a Toshiba Satellite laptop and while recently doing some computer maintenance to get rid of some malware, I most likely screwed up my computer. At the Windows 7 user login screen, my mouse and keyboard are non-responsive. I don't think this is a problem with the actual hardware because I can access the boot menu with F12 when I boot it up. Appreciate any help.

A:Keyboard/Mouse doesn't work on my laptop

Do you have access to your windows installation cd?

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Answer Match 55.86%

Hi there,I ordered a refurbished/reconditioned Packard Bell EasyNote TJ74 refurbished laptop from a very well known retailer in the UK called Currys. I received it two days ago. Initally, the laptop stayed on for all of about 5 seconds before shutting down, however I have solved that problem by Googling the text and looking here: It was basically trying to boot from something other than the HDD itself, so I set the HDD to the top of the list in the BIOS.Then, the next problem I got was this: I get the "Windows is Starting..." screen, and then a setup services starting message, and then this:"Windows could not finish configuring the system. To attempt to resume configuration, restart the computer."I restart the computer and... nothing happens. No Windows installation/recovery disk came with the laptop.So, I set the laptop to boot from CD in the BIOS and I have tried using my Dad's Windows 7 disk for his Dell computer, and got to some sort of repair screen, but I then got the message "The version of System Recovery Options is not compatible with the version of Windows you are trying to repair. Try using a recovery disc that is compatible with this version of Windows." I'm assuming I'm trying to use a 32-bit disc for a 64-bit system... I didn't get any sort of Packard Bell Windows or recovery disc with the laptop. I rang Currys and asked them to send me one, but they said only Packard Bel... Read more

A:Ordered a laptop online - doesn't actually work :)

I had a similar problem on a Vista computer before. It was caused by a bad update for me. I had to reinstall to fix the problem. I dont believe there is a fix for this problem. Not that I coud find anyway.

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Answer Match 55.86%

I just replaced the hard drive in my dad's Dell Inspiron N5050. I put the laptop back together, and now the touchpad doesn't work. I tried plugging the cable in multiple ways, but I can't get it to work. I've attached photos. What am I doing wrong?


A:Put Laptop Back Together; Now Touchpad Doesn't Work

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Answer Match 55.86%

Ok, so the laptop cd drive looks like it's reading a cd, but then it doesn't. Used a Win 98 boot disk to see if that would work, and when I change to the cd drive, it says unable to read. Is there any way that I can possibly fix my CD drive, or somehow get an operating system, even if it's not windows, into my laptop so I can maybe fix the problem from there? Any help is appreciated. Thanks!

A:Laptop CD Drive doesn't work, need help getting an OS installed...

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Answer Match 55.86%

Hi i would like some help!!!!!

my laptop screen stops working when login to windows (when in normal boot mode). So when i boot in safe mode it does work!

also i don't know when it stop working in vista since i normally always work with my tv, you see and rarely switch back to my laptop screen.

so what i have tried so far:
reinstalled the VGA drivers
checked with search & destroy, ad-aware and comodo virus scanner.
updated everything
let windows repair it-self
did a system restore to a earlier date but the only one i had was from 4 days before i noticed the problem(so not very useful )
cleaned out my start up programs
also did a Cclean of my browsers and reg
also uninstalled some programs i didn't use or didn't know why they were on it anyway .

intel core 2 duo t7500
intel 965m chip
4gb ram
vista 64x ultimate
if you want more specs ask...

so can some help me out please, i have ran out off idea's what to do about it....

A:Laptop screen doesn't work in vista 64x

Model Number Please?

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Answer Match 55.86%

Can somebody please help me? This is driving me nuts. 
For about a week maybe more, I cannot get the laptop screen to scroll when I use my touchpad.
I have Windows 8, 32bit operating system. I use Google Chrome browser, and my computer had/has Synaptics Device Driver on it. I went into the control panel Mouse section and I get this pop up message (attached). I am not sure if I can uninstall this because I don't know if my mouse won't work at all? I tried installing the driver again, but I don't know if that did anything?
I don't really know anything about this and would be grateful if somebody would help.

A:Laptop Touchpad Scroll Doesn't Work

Do you have an external mouse that you can connect?
The operating system should recognize it and allow you to do the necessary repairs for the touchpad
Keep us posted

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Answer Match 55.86%

hi guys i was just wondering if anyone could help me, i got my laptop about 4 months ago and the disk drive worked fine, just recently i put a dvd to watch and it just didn't work. i'm not the best with computers so simple steps will be appreciated thanks

A:my laptop disk drive doesn't work

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Answer Match 55.86%

On my Toshiba Satellite L635 laptop, the touchpad is not working anymore.
The usual function key (Fn+F9) to activate/deactivate the touchpad doesn't change anything as well as the small button in front of the touchpad.
I checked the driver in the device manager and the touchpad driver in located in the hidden devices with the following error:

"This device is not present, is not working properly, or does not have all its drivers installed. (Code 24)."

I checked in the BIOS and the touchpad is activated
I tried to deinstall the driver and reinstall it from toshiba website with no sucess
Thanks in advance for any help

A:Touchpad Doesn't Work on Toshiba Laptop


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Answer Match 55.86%

I have tried many headphones in my laptop.But none of them suits.Either the sound is unclear or there is no sound.This only happens to the headphones which have receiver button.I've tried normal headphones without receiver button,but they work just fine.
My sound drivers are-
Sound Card
IDT High Definition Audio CODEC
Playback Device
Speakers / HP (IDT High Definition Audio CODEC)
Recording Devices
Internal Microphone Array (IDT High Definition Audio CODEC) (default)
Stereo Mix (IDT High Definition Audio CODEC)
So,where is the problem?In the drivers?Or is it a hardware problem?

A:Why my phone headphones doesn't work in my laptop?

Some phone headphone jacks are not compatible with laptop's connectors.

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Answer Match 55.86%

So a little background history, about a year ago I plugged in my headphones and no sound was coming through so I went to the playback devices and disabled the laptop speakers in attempt that it would default the headphones and play out of them, which it did.

About a year later I finally stopped using the headphones and enabled the speakers again but for some reason sound won't play out of the laptop anymore. I don't know what caused this problem but I for some reason if I play games on my laptop no sound comes out anymore. Using Skype and watching videos anywhere else works but as soon as I launch a game there's never any audio.

I have barely any knowledge on computers and would like someone to guide me through and help me fix this! Thank you in advance.

A:HP EliteBook 8470p laptop, need help, doesn't work

Hi welcome to sever forum

i would start by reinstalling the sound driver from hp support site for your model HP Support, Drivers, Contact and Help Forums | HP? Support

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Answer Match 55.86%

Hi, so I have an Acer Aspire 3002LMi and for as long as I've had it it has been susceptible to overheating easily and crashing. Normally this is resolved by manually cutting the power and everything is fine and dandy.

Now my sister was on the laptop and shut it down normally, and the next time I came to turn it on the green light on the power button came on, and I could hear some fans whirring inside and the CD drive was spinning, basically everything one would expect for a normal boot up, except there was nothing on the screen. No faint images, and the same happened when I attached a monitor and attempted to switch between screens.

I have tried many solution so far, such as opening up the laptop to see if the screen has come loose, and checking RAM, processor etc however everything seems to be fine and all connected.

Was hoping for any possible ideas as to how to resolve my problem, or whether it is more likely to be a component failure due to the overheating mentioned?

Sorry for the long windedness I am just trying to be as specific as possible to save answering all the basic questions over and over.

Thanks for any help

A:Laptop will not turn on/screen doesn't work

If you see normal views on the external screen, you likely have burned out your LCD Screen inverter. You should be able to find replacements online, but you need experience installing inverters. There are about 18 screws to remove since you must disassemble the top half of the case, and remove the screen to access the inverter socket which is at the bottom of the screen. Usually you can get an inverter for $15, but there are almost no two alike so be sure you have the correct one.

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Answer Match 55.86%

I made a thread about my issue on another forum topic and I was redirected here. My Problem=

So I did every step that I needed to do :-) here are the results = (contains Attach.txt and ARK.txt)
Btw thanks alot for helping me :D
My DDS.txt =

DDS (Ver_2012-11-20.01) - NTFS_x86 NETWORK
Internet Explorer: 8.0.6001.19088 BrowserJavaVersion: 11.25.2
Run by yasemin at 0:31:53 on 2015-01-01
============== Running Processes ================
C:\Program Files\LogMeIn Hamachi\hamachi-2.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
============== Pseudo HJT Report ===============
uStart Page = about:blank
mStart Page = about:blank
uSearchURL,(Default) = hxxp:// Read more

A:Laptop suddenly doesn't work anymore?


Hi and welcome to TSF.

I am currently reviewing your logs. Please note that this is under the supervision of an expert analyst, and I will be back with a fix for your problem as soon as possible.

Please Read! "Who is Helping you?"

You may wish to Subscribe to this Thread to get immediate notification of replies as soon as they are posted. To do this click Thread Tools (near the top), then click Subscribe to this Thread. Make sure it is set to Instant Notification by email, then click Add Subscription.

Please be patient with me during this time.

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Answer Match 55.86%


I have a Toshiba Tecra M5 laptop without a functioning screen. The original screen died over the course of a couple of days. I believe it was the backlight. The screen would go very dark, but I could still see images on the screen very faintly. I would press the toggle switch that syncs with an external monitor a couple of times, and eventually the screen would come on again. This went on for a couple of days until finally I could see the screen trying to come on, partially lighting one corner, but unable to turn on.

I connected my laptop to an external monitor and was able to get by with that while I waited for my replacement to come. I ordered a "screen caddy" from eBay, the same model as my laptop sold as-is for parts. Among the working parts on it were the screen and the fingerpad mouse, which I also needed. The "screen caddy" is unable to boot, but it starts the process enough so that you can see the screen does work properly.

The trouble is that when I put the screen into my own computer, I don't get any image at all. The symptoms are different from my original problem. I'm not able to see images on the screen, even faintly. I can see that the backlight does come on. I've checked the connections and cannot find a problem.

I'm out of ideas for what to try. Any suggestions would be most appreciated.

Thank you.

A:Laptop Screen Replaced, Still Doesn't Work

The backlight is usually all or nothing. Did you change the Inverter as well as the screen ?

Please explain what a 'screen caddy' is and exactly which parts you have exchanged.

2 more replies
Answer Match 55.86%


I have an Asus K53e-BBR7 laptop running Windows 7 Home Premium, 64 bit.
I've had it for 1.5 years. I didn't have trouble with the WiFi for a few months, but then it started acting up.
I of course factory reset many times, etc, and it didn't help.

There was a cycle: The built-in wasn't working so I put in the dongle. Then, after a while of using the dongle, the built-in WiFi took over/started working, and I could unplug. Anyway, this was a year ago. I took it to Best Buy and they apparently fixed it, but it acted up again the day after I got it, and then worked for a few months before I had trouble with it again.

My hard drive failed so I took it to another computer shop and got a new hard drive, and I think there might be something wrong with the drivers, even though I've installed/uninstalled, downloaded from website and updated, etc.

Now, here's what happens: When turn on my computer for the first time, or wake it up from sleep, the WiFi (built in) doesn't work, it can't connect to any networks. I have to turn off the WiFi antenna with Fn-F2, and then click troubleshoot where it says 'no connections are available' . It then goes through troubleshooting and and then has an option for "turn on wireless capability', I click on it and it turns on the antenna/wireless capability, and it works. This is consistent, I can always get it to work that way, though sometimes it takes more than 1 try.

Can you help me fix this? Thank you.

A:My Asus laptop's WiFi doesn't work

Most tech enthusiasts would never run the corrupt factory preinstall with all of the bloatware that throttles Win7 native performance, but instead get the superior Clean Reinstall - Factory OEM Windows 7.

Follow the steps about putting your wireless driver in your backup so if it isn't provided by installer you can install it to connect to your netowrk and get online quickly.

Then if you stick with the tools and methods given in the tutorial only, you'll get and keep a perfect install for as long as you do.

9 more replies
Answer Match 55.86%

Here's the deal. Last time I used my laptop (Asus Aspire) it didn't respond so I just closed it and didn't turn it off correctly.

When I turn it on now it logs on but neither my keyboard or mousepad works. Doesn't work with an external keyboard or mouse either.

Anyone knows what to do?

A:Keyboard and mousepad doesn't work on my laptop

Off course I mean ACER Aspire.

1 more replies
Answer Match 55.86%

I was playing COD4 and my computer freezed again. so I turn off my computer and turned it on but now my monitor wouldn't work. I heard welcome to windows sound but thats all.
Monitor is just black and I cant get other monitor to work also.
Is my video card broken?

My ~3 years old coputer is: Ordi Enduro 7590BF
Intel Core 2 Duo T7500 2,2GHz
nVidia GeForce 8600M GT 512MB
2048MB DDR2 667MHz

A:Laptop monitor doesn't work after overheating

So you have tried plugging it into an external monitor and you still don't get any picture? That would indicate a fault with the graphics card itself.

Try shining a torch at the screen when it is booting up etc. and see if you can see a feint image, if you can, it might just be the backlight / inverter that has failed.

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Answer Match 55.86%

I have Lenovo G50-80 (80E5) Laptop with Intel® Core? i3-5005U Processor (2.00 GHz) Processer,My laptop Have 4 GB Ram and 1 TB Hard disk (Windows 7 32bit OS).My Laptop touchpad work fine when used on the bettery, but when i plugged in charger touchpad was not working properly and mouse working perfect, when i unplug my charger mouse and touchpad work proprely. I trid to reinstall touchpad driver many time from Lenovo and synptics website but problem was not solvedi have no other power supply to try.
Mod's Edit: System model added to the front of Subject line to improve visibility / clarity.

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Answer Match 55.86%

I have a new HP Stream laptop running Win8.1 and IE11. My sound works great on You Tube but I don't get any sound from Listen Live streaming radio stations on IE. Is there some setting I need to change? Any help would be greatly appreciated.

A:Why doesn't Streaming Radio work on my laptop.

Keep watching for ideas but in the meantime give us a link to one that has no sound. It might tell us something.Always pop back and let us know the outcome - thanks

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Answer Match 55.02%

my toshiba l505d-s5983 freezes after startup and my sound dont work im running windows 7 and i just did a system restore and it didnt fix it any ideas on how to fix my problume

A:laptop freezes after startup and sound doesn't work

Do you know what changes were made prior to the freezing and sound problem; such as Microsoft Updates, hardware/software installations, downloads etc?

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Hi,I have B50-80 80LT laptop. Several weeks ago its built-in camera stopped working on skype and since that time I couldn't manage to make it work again. Later I installed 'Lenovo Settings' application from the Windows store and on that application camera works without problem but on the skype it doesn't work anymore. I deleted and installed the skype and camera drivers again but it didn't work. I think the reason camera stopped working is windows 10 or skype update at that time because I remember they were updated themselves before camera stopped working. ?This is the situation when I open up the camera on skype. It shows loading always. I will be appreciated if you help me.Thank you.

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Have an old asus laptop that i use very little. I noticed that when i type something ... nothing shows up.

I open up google. I type keyboard letters into google... nothing shows up. However when i click the letter F... it would seem to click on the top right corner where the 3 horizontal lines are located right under the X. The google chrome settings.

I then use my touchpad or regular mouse. When i try to click on anything like picture i have or video etc or icons on my desktop.. it would open up the properties. Does anyone know how do i fix this issue? Basically i cannot type any letter anywhere.

A:Laptop Keyboard Doesn't Work Very Strange Issue

Basically anything i click on does this... unless i click on start menu and then click on the program. Thus if i click on say avast or a program on desktop, it shows the properties of it. If i click on program using start menu... it does show up.

I scanned using malwarebytes. It did mention something trojan.something but i removed it. But this is using malwarebytes free. I have avast as well but doesnt detect anything.

Its definitely not number lock. I tried this.

The other thing that was strange was after a while... suddenly the mouse and touchpad it did click. But then when i shut the lid of my computer down then opened it up... have same issue. So same problem.

The thing though is i did recently go to certain sites where they have passwords for adult sites... and used it to log in etc. Could this be the cause of it? Thus i used a login and password from someone who posted free username/pass for an adult site.

heres another strange thing. When i click on tab... it would display all the windows i have opened in like a ruler... then each time i press tab... it would go to each window.

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On my laptop when it is turned on XP boots up to the login screen.
But the touchpad and keyboard don't respond to any commands.
I can't get into the Bios because the keyboard doesn't work. Even a mouse
connected via the usb won't work.
Caps lock doesn't eluminate once pressed either?
Does it sound terminal?


A:Time Laptop Keyboard/Touchpad doesn't work

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Hello, I recently fought off a virus that wasted days out of my life. It also brought about another virus that attacked my external harddrive, which I ended up using file recovery to recover and reformat and that's fine and taken care of. with nod32 and malwarebytes, I was finally able to finish off the virus, but I think it left behind something on my computer which isn't letting me use usb thumbdrives, or my external hardrive.

My external hardrive, which now actually does work on other pc's after reformatting, doesn't even show up on my computer after being plugged in, only shows up in safely remove hardware. If I plug in a thumbdrive or my ipod, it does show up on my computer, but when I try to access it it gives me an error and says

"The maximum number of secrets that may be stored in a single system has been exceeded."

Also, my computer's still been somewhat slow even after getting rid of spyware and trojans. And I scanned with Uniblue which found tons of registry errors, but I noticed that after it "fixed" them, it made my computer EVEN slower. So I reverted back the changes. My computer also sometimes freezes when it starts up after all virus abuse. It's been happening a little less often lately though. Since I've scanned with nod32 and malwarebytes, I don't think I have anymore viruses, so what's the problem?



A:laptop doesn't work with usb storage devices anymore...

Hello sskikos

I think your system is still infected

We cannot help you with malware removal in this forum.
Please read ?Virus/Trojan/Spyware Removal Help ? and follow the instructions very carefully; then, post all the requested logs and information in the Virus Help Forum
If you cannot complete any step, just miss it out and do what you can, but be sure to include this information in your post.
Please ensure that you create a new thread in the Virus Help Forum; not back here in this one.

Please be patient, as the Security Team Analysts are usually very busy; one of them will answer your request as soon as they can.


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Answer Match 55.02%

First things first, sorry about the thread title, I'm new to all of this and I had no idea how else to put it.

After receiving my laptop (2nd hand - I lacked money for a decent device) I started to get blue screens about some non-essential driver malfunctioning, after looking into it I figured I could just disable the driver. This stopped blue screens for about a month, but now it keeps blue screening for different things and the most recent blue screens have rendered it unable to even detect the speakers and network card - haven't yet tried Ethernet cable. I can sometimes log in but as pretty much everything I use my laptop for is online it's just useless now. I have no idea what to upload to this thread or how to get the files, if anyone could help that'd be great. But I'll have to transfer the files over to this laptop - family laptop - to upload. If anyone could help that'd be much appreciated.

A:After a couple of different BSOD my laptop doesn't work properly.

Click on button below ....

It will download the DM log collector. Right click on the application and run as administrator. It will generate a .zip file on your desktop. Upload the .zip. Screenshots and Files - Upload and Post in Seven Forums

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I have an Asus R510D laptop, which originally came w/ Windows 8 installed. I downgraded to Windows 7, and the very first time I booted, everything was fine. Ever since then, after boot, at the login screen, the keyboard does not allow me to type my password. However, I am able to use the function keys, which is the workaround I've found for this issue.

After booting and reaching the login screen, I must put the keyboard to sleep, then awaken it, for the keyboard to function properly. I've tried updating the driver, but it doesn't solve the issue. I was wondering if anyone had come across an issue like this. Any help would be greatly appreciated. Thank you!


A:Laptop Keyboard Doesn't Work Properly After Boot

You did mean R510DP right? That laptop does not support Win 7. Have you tried installing the Win 8 drivers in Compatibility Mode

Asus R510DP Driver & Tools Just a thought.

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My laptop's keyboard doesn't not work, Tomorrow at night work properly

View Solution.

A:My Compaq presario laptop's keyboard doesn't work

What we can do to solve this problem?

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My name is Jeff. I have a question about my hijackthis log. My laptop freezes every now and then and my google chrome browser doesn't work anymore. I already reinstalled it but it doesn't work anymore. Also my internet explorer browser isn't able to download files. It says: ''this file contains a virus and has been removed''.
This is my logfile:
Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 17:21:12, on 17-10-2013
Platform: Windows 7 SP1 (WinNT 6.00.3505)
MSIE: Internet Explorer v10.0 (10.00.9200.16660)
Boot mode: Normal
Running processes:
C:\Program Files (x86)\iTunes\iTunesHelper.exe
C:\ProgramData\Panda Security URL Filtering\Panda_URL_Filtering.exe
C:\Program Files (x86)\HP\HP Software Update\hpwuschd2.exe
C:\Program Files (x86)\Mozilla Firefox\firefox.exe
C:\Program Files (x86)\Trend Micro\HiJackThis\HiJackThis.exe
C:\Program Files (x86)\Mozilla Firefox\plugin-container.exe
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL =
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page =
R0 - HKLM\Software\Mi... Read more

A:Laptop freeze and google chrome that doesn't work

Hello, Welcome to BleepingComputer.I'm nasdaq and will be helping you.If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed.===Press Control-Alt-Del to enter the Task Manager.Click on the Processes tab and end the following processes:C:\Users\Jef\Downloads\ChromeSetup.exeC:\Users\Jef\AppData\Local\Temp\GUMAFCE.tmp\GoogleUpdate.exeExit the Task Manager when finished.===If you are unable to download these programs from the problem computer use a good computer to download the files to a CD or Flash Drive.Copy the file to the Desktop of the problem computer and run them.Search and delete the AdWare, PUP (Potentially Unwanted Program) installed on your computer.Please download AdwCleaner by Xplode onto your Desktop.Close all open programs and internet browsers.Double click on AdwCleaner.exe to run the tool.Click the Scan button and wait for the process to complete.Click the Report button and the report will open in Notepad.IMPORTANTIf you click the Clean button all items listed in the report will be removed.If you find some false positive items or programs that you wish to keep, Close the AdwCleaner windows.Close all open programs and internet browsers.Double click on AdwCleaner.exe to run the tool.Click the Scan button and wait for the process to complete.Check off the element(s) you wish to keep.Click on the Clean button follow the prompts.A log file will automatically open after t... Read more

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I have an Asus R510D laptop, which originally came w/ Windows 8 installed. I downgraded to Windows 7, and the very first time I booted, everything was fine. Ever since then, after boot, at the login screen, the keyboard does not allow me to type my password. However, I am able to use the function keys, which is the workaround I've found for this issue.

After booting and reaching the login screen, I must put the keyboard to sleep, then awaken it, for the keyboard to function properly. I've tried updating the driver, but it doesn't solve the issue. I was wondering if anyone had come across an issue like this. Any help would be greatly appreciated. Thank you!


A:Laptop Keyboard Doesn't Work Properly After Boot

You did mean R510DP right? That laptop does not support Win 7. Have you tried installing the Win 8 drivers in Compatibility Mode

Asus R510DP Driver & Tools Just a thought.

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Answer Match 55.02%

So my laptop's been acting up a lot. Unfortunately, I'm not a tech-savvy ninja like most of you are - proof is that it took me several minutes to figure out that BSOD means blue screen of death.

Fortunately (or unfortunately?) the BSOD is not my problem. I'm not sure how much background information is necessary:
My computer is a Lenovo Thinkpad W510 running on Windows 7 Professional
I installed a 3D program (Mudbox for those of you familiar with it) and reinstalled an RPG (not Rocket Propelled Grenade ) after having some problems with the patch installation for it.

It was working fine until I tried to launch Google Chrome and my Wifi settings: the bottom bar on my screen stops registering the mouse, and after a few minutes the entire computer freezes. I've restarted the laptop several times with the same results. I've also tried CTRL+ALT+Delete and it just causes the scene to go black before showing an error window that task manager/ windows launcher cannot load and to restarted the computer.

If there's any other information that's required I'd be willing to provide it. If you know how to solve this, please explain it as though you're explaining it to your grandmother

Thanks for the help.

A:Laptop freezes without warning/taskbar doesn't work

What antivirus and antimalware programs are you using?

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Answer Match 55.02%

When I start my laptop automatic repair appears at the bottom of the screen. This makes the screen turn blue, nothing else happens. Any ideas?

A:Laptop doesn't start - automatic repair does not work


What notebook model do you have exactly?
Did you try to recover the notebook using Recovery Medium or the HDD recovery option?

In my opinion the system recovery should be done as next because the automatic system repair does not work.

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Answer Match 55.02%

Hi all,

I had consistent problems with Limited Access and losing connection in general on my one-year-old Samsung laptop. After trying various fixes, with none of them working as needed, I eventually decided to try to uninstall the wireless device, as suggested here. And following the described procedure I expected the device to reinstall after reboot and to have wireless access once again, whether that solved the mentioned problem or not. Procedure was: Device Manager > Select device (Qualcomm Atheros AR9485WB-EG Wireless Network Adapter) > Right click "uninstall" and the device was removed.

However, after Windows installed available drivers after startup (v10.0.250 or something of sort), I couldn't connect to home wireless network. Check the Image-1 to see the dialog box in lower right. I updated the drivers to the latest ones I could find, even before uninstalling, but it didn't help. I pulled out a cable, connected and right now I'm ~7 hours total searching for a fix and I finally decided to come to you all as there's nothing I could find to fix it myself. Below are some info that might be relevant.

1. System: Windows 7 Professional, 32 bit
Laptop model: Samsung NP270E5V - X01HS
Network Adapter: Qualcomm Atheros AR9485WB-EG Wireless Network Adapter (current driver v9.2.0.470)
Network Adapter Hardware ID:

PCI\VEN_168C&D... Read more

A:Laptop wireless doesn't work after device reinstall

I would try and go to samsung's support site and see if you can find updated drivers for the device. If that does not do anything for ya; I would contact samsung directly and see what they may be able to do to help.

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I recently bought Dell Inspiron 14R N4110, which came only one default partition (C:\) with Windows 7 Home Premium.
But later on, I did one more partition (D:\), and I installed all drivers(which comes with Dell laptop). but some how my internet is not working properly. Sometime its too slow and not connecting.

I reformatted the laptop, and Restored the modem/router to factory defaults (in that order) neither helped. But if I restored my laptop to factory default (which I don't want, because it has only one partition C:\ ), than everything works fine. Why its happen ?

I hope that you people will be a big help.
I greatly appreciate your help.

Thank you.

A:Internet Doesn't work in new DELL Inspiron laptop

Weilcome to SevenForums.

Please complete your System Specs.

Update your SevenForums System Specs
User CP (located on the top menu bar) |
Your Profile | Edit System Spec (left-hand column)

To gather info, use Speccy (my favorite) or SIW or System Info

Add the word laptop or desktop or netbook to the
?system manufacturer? block, for example,
Toshiba Satellite L305D notebook.

Provide full windows version info, for example:
MS Windows 7 Ultimate SP1 64-bit

Use the ?Other Info? block for Optical Reader,
Mouse, touchpad, wifi adapter, speakers, monitor, etc

Scroll down and click on SAVE CHANGES.

From your post, I'm confused.

The problem does or does not exist?

If problem exists, then:
WIN + X keycombo | in the Wireless Network section, if you see Turn wireless on, then click on Turn Wireless on. | ALT + F4 to close the window

WIN=key with microsoft logo on top.

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Answer Match 55.02%

I have a Compaq Armada 7800 laptop, running Win XP Pro. I was trying to get a GPS receiver to work, which plugs into the PS2 port. It didn't work. After I disconnected it, I noticed that the mouse (built-in pointing device) was acting really strange. Whenever I'd move the cursor to somewhetre, it would jump to some other location. I couldn't get it to stay where I put it for even a fraction of a second. Rebooted; same problem. So I connected a regular mouse (via the PS2 port) and it worked fine. But I noticed that the built-in one didn't move the cursor. (On previous occasions, with the external mouse connected, the built-in would also work.) Finally, when I disconnected the external mouse, the pointing stick just wouldn't work. Several reboots later, same condition.

If anyone can tell me what's going on here, and - more importantly - how to fix this situation, I'd really appreciate it.

Oh yeah, I tried to access the BIOS by pressing F10 during bootup (like the user manual says to do), but that didn't work. Any help here would also be appreciated.


A:Laptop pointing device suddenly doesn't work

Will it work in safe mode?

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Answer Match 55.02%

I'm using windows 8 pro which I upgraded from windows 7 home premium in january. After the upgrade, my e key stopped working. After another few months, more keys stopped working and now, no keys are working. What do I do?

A:Laptop keyboard doesn't work after upgrade to windows 8

does an external keyboard work

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Answer Match 55.02%

I'm having an issue connecting to my wireless router. I can connect fine with security disabled, but it doesn't connect if I enable WPA. It says there's a "timeout" issue when I try to connect with WPA enabled.

No one else is having issues connecting with their laptops and smartphones, so it must be a problem with my computer.

Laptop: Compaq presario cq50 w/Vista Home 32
adapter: Atheros AR5007
Router: Westell A90

Thanks in advance

A:Laptop connects to wireless router w/o WPA, doesn't work w/WPA

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Answer Match 55.02%

I have Lenovo G50-80 (80E5) Laptop with Intel® Core? i3-5005U Processor (2.00 GHz) Processer,My laptop Have 4 GB Ram and 1 TB Hard disk (Windows 7 32bit OS).My Laptop touchpad work fine when used on the bettery, but when i plugged in charger touchpad was not working properly and mouse working perfect, when i unplug my charger mouse and touchpad work proprely. I trid to reinstall touchpad driver many time from Lenovo and synptics website but problem was not solvedi have no other power supply to try.

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