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Solved: deleting damaged downloaded program files

Q: Solved: deleting damaged downloaded program files

I am trying to delete an active x file MSN Games - Installer but when I click on File-Remove Program File, nothing happens. I tried to just delete the file and still nothing happens. Im trying to follow instructions from MSN games support because I can no longer play multiplayer online games.

Thanks in advance,

A: Solved: deleting damaged downloaded program files

go to control panel open up Internet options. then click on programs. then click on manage add ons. in there look for that active x file. you can disable it there or delete it . if you cant delete there try disabling it and the go to add and remove to try to delete it.

3 more replies
Answer Match 97.02%

I have an HP Pavilion running Vista home premium.

When I am cleaning my computer out at the end of the day, I open up internet options and "veiw objects", which brings up my DOWNLOADED PROGRAM FILES folder.

In there are 3 or 4 active x files.

But 1 in particular has a status of DAMAGED.

Vista is different in that I cannot just delete this damaged file, like I could in XP, or in earlier windows versions.

All I can do is right click it, which brings up a "properties" link.

This damaged file is an active x file, and the "code base" reads like this: dot cab (I changed this to read 'dot com' because it appears to be a direct hyperlink to my computers files...and I dont know if anyone could click on this and open my, i added the dot com)

The link takes me to a gp[1] file that looks like it originates from my adobe illustrator installation, and inside this file are several Adobe GetPlus application files, a .dll and a .ocx active x file.

Here is the explorer folder trail to this GetPlus folder that is apparently corrupted.

Temporary Internet Files>Low>Content IE.5>PO6ALQ9S>gp[1] (which appears to be a cab file, as it has that icon that looks like a two drawer blue file cabinet with the bottom drawer half open).

This thing was created 11/2006, but I cannot remember if tha... Read more

A:Downloaded Program Files, Damaged


2 more replies
Answer Match 97.02%

Hi.I have an HP Pavilion running Vista home premium.When I am cleaning my computer out at the end of the day, I open up internet options and "veiw objects", which brings up my DOWNLOADED PROGRAM FILES folder.In there are 3 or 4 active x files.But 1 in particular has a status of DAMAGED.Vista is different in that I cannot just delete this damaged file, like I could in XP, or in earlier windows versions.All I can do is right click it, which brings up a "properties" link.This damaged file is an active x file, and the "code base" reads like this: dot cab (i did not put the . in there because it creates a hyperlink.)The link takes me to a gp[1] file that looks like it originates from my adobe reader installation, and inside this file are several Adobe GetPlus application files, a .dll and a .ocx active x file.In fact, I believe this all began with an adobe reader automatic update, that installed adobe reader from 9.0, to 9.1.I have removed, uninstalled adobe reader 9.1, and reinstalled it, and i have even installed a lower version of adobe reader (8.5, 9.0), and when I do this, the damaged file changes and is not longer damaged......until I restart my computer, or perhaps it when my browser uses an active x applilcation, I dont know.How does one remove a damaged downloaded program file from Vista?I have deleted that gp1 cab file, but I dont think that is even installed into my computer....(I really do... Read more

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Answer Match 97.02%

first of all if i am in the wrong section , my apoligies.if you could tell me the correct section, i will delete and repost. Also i have a post already on games not working,if the two are linked, i will also remove this post.

My question is do i need to delete and replace the damaged programsand how.

Or can i just delete them.

my problem is as follows,
start/control panel/internet properties/browse history/settings/downloaded program files.

creative software autoupdate: damaged
creative software autoupdate support package: damaged
get_atlom class: damaged
MUWebcontrol class: installed
NVIDIA smart scan: damaged
System requirments lab class: damaged
Trend Micro activex scan agent 6.6:installed
Windows live safety center base module: damaged
WUWEB control class: installed

A:Downloaded program files damaged

Hello and welcome to TSF

Sorry for the long delay to answer your thread, we have been very busy lately

This looks like failed ActiveX downlaods too me

Please tyr this

Open up Internet Explore, click Tools, Internet Options, click on the tab Security and underneath 'Security Level for this Zone' put it on Medium.
Then click on the tab Privacy and under 'settings' put it on Medium. Click Apply then Ok.

1 more replies
Answer Match 97.02%

Installation support file version 2007,11,28 in the Downloaded Program Files has been damaged, due to which my pc is showing unexpected errors, is there any way to solve this problem..
should i delete it or do something else, kindly help me..

A:damaged downloaded Program Files

Installation support file has been damaged, version 2007,11,28,1
Program file\yahoo\common\Yinsthelper.dll
due to this i am not able to install yahoo messenger and my pc is also showing some unexpected problems..
kindly help me..

1 more replies
Answer Match 97.02%

Running down a dream....Click to expand...

I have "Damaged" downloaded program files, all of them at this status. What the heck could cause this? And what are these files in the first place? I have copied them prior to this damaged thing, on floppy disks. Do not know what the heck to do with the copies, but have them.
1-What are these "downloaded program files" and what do they mean to me, my system?
2-What could have caused them all to show as "damaged" in the status of each file? How do I figure out what caused this so it does not repeat itself? (had only 1 prob that day, with install of Microsoft updates?). Really think I should find out if I did something naughty that system did not approve of, so I can apologize to it and fix it up so it is happy with me again.
3-How do I use the copies of these files, if I need to, and do the "out with the old, in with the new" do I install the new files back into the system and get the damaged ones out?
Thanx for you help, again...have a great day!!

A:Damaged Downloaded Program Files?? What's this all about??

Downloaded program files are ActiveX controls and Java programs that are downloaded automatically from the Internet when viewing certain pages. They are temporarily stored in the Downloaded Program Files folder on your hard disk.

These can include perfectly legitimate applications, like Macromedia Flash player, Quicktime player, the Google toolbar installer, and the like, but also spyware.

The best way to view them is as follows:

Go to Internet Options > Temp Internet Files > Settings > Show Objects.

If any of them are damaged, right click them, and choose Remove from the context menu.

You'll just be prompted to download them again whenever Windows or an application needs them.


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Answer Match 84%

I had a few problems, which I hope have been resolved, but I still have two downloaded files which say they are damaged.

In XP using IE, Tools -> Internet Options -> Settings -> View Objects
the following files have the status "damaged:"

Async Downloader Class
cpbrkpie Control

A. Do I fix them? Delete them? Ignore this?
B. What is the likely cause of this? Virus? Worm? Spyware?

When attempting to load a second virus software, the following file was deleted from my Temp Internet Files: C:\Documents&Settings\my name\localSettings\temporary Internet Files\Content.IE5\ECJHRSQ9 motiveSB.exe
Was this something sinister? It seems to have fixed everything except my mouse (2 of the 5 buttons don't operate as programmed and I'm having no luck finding new drivers for it).

Thanks in advance for any suggestions.

A:Downloaded Program Files say "damaged"

I have been told that cpbrkpie is a virus. I tried to remove it, but my wireless optical mouse doesn't work in safe mode for some reason.
Also, my wireless router is giving me grief and I had to bypass it to get online.
Anyone have some input?

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Answer Match 81.48%


In Internet Explorer, when I look at:
Tools->Internet Options->General Tab, Browsing History, Settings->View Objects
a window pops up titled C:\WINDOWS\Downloaded Program Files. I came across this while trying to resolve another problem....which will be in another post and has nothing to do with this post.

The status of one of the files is "Damaged" and I have no idea if it should be deleted and reinstalled or deleted and not reinstalled, or just left alone. It also states the install date was on 4/29/05 (which would be before I purchased this HP Pavilion laptop--I purchased it after September 2005). The last access date for the program states today, 12/7/07.
Here is the program file description:
Under Properties is the following info:
ActiveX Control
Status: Damaged
Code Base:

Would this damaged program be affecting the performance of my laptop? Since it's been installed since I've owned it, I wouldn't know if the performance is slower than it should be or not, or why the laptop is accessing a damaged file (and what happens when it does access this damaged file???)

Any info would be greatly appreciated....

A:Damaged Downloaded Program---what to do?

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Answer Match 76.02%

Hi all!

A bit of possible trouble in paradise. When in Control Panel > Internet Options > General Tab > Settings > View Objects > brings up the downloaded program files...are these the files used by some site to open something or do I have any of that right...or what are these?? Well no matter...all but 1 of these files, show the status "damaged". Why? Maybe you can tell me cause I don't know! But the question I have for you is :
Can I delete these files? How? Just R.Click and then Delete...or because of this damaged status thing...gonna be a problem to get rid of?

Just trying to keep my 'puter all clean and organized as well as I can...thanks for your help!!

Parrot---Lee (ann)

A:Downloaded Prog Files-Damaged, OK to delete?

You can delete them. If required in the future they can be easily downloaded.

1 more replies
Answer Match 76.02%

I was looking around my PC - internet prop, settings, view objects and found many DL program files. Some are listed more than once installed, same day and version; some status unknown; some total size '0'. Surely some can be deleted - if not all - but?? Surprised the control panels add-remove does not show these programs to be installed??Esp Java runtime enviroment? Where do these programs originate from?? I know the Java program I am running is 1.5.0. updated to 6 but it does not show in this file. Even found some Symantec Script Runner Class and RuFSI Utilit Class files installed created 6/06 but I deleted all AV system a long time ago??

A:Solved: Downloaded Program Files

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Answer Match 73.5%

Hi guys, I recently removed aol from my system the standard way of add/remove programs in the control panel. However when i did an advanced search of my system to see if it was fully removed, I found an aol file folder in program files, common files, which contains 357 files and 99 folders. Anyway when i right click on it and delete it i get a warning saying, renaming,removing or deleting "aol" could make some programs not work. are you sure you want to do this. My question is, Is it safe to delete this or will it affect any other progams on my pc that i still use. Please let me know. Thanks

A:Solved: Deleting aol from program files,common files

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Answer Match 73.5%

hey guys im somewhat computer savvy but this is boggling my mind. I was downloading a rather large computer game (Mabinogi) and about half way through the download, my power went out (storm i think) and when the power came back on, I had a partial program. I decided to start from scratch since im aware that the download program the game uses is a little buggy. When I went to delete said partial program, I was given the error "error 0x80070570: File is corrupt and unreadable". The file itself is not what bothers me, just the fact that I want it gone and can do nothing to remove it even under "administrator". Ever since, I have been getting a few BSOD's. I can't help but believe these 2 things are connected. I do not have the original discs that came with my Asus G50VT laptop and cannot even wipe the drive to start over.

SPECS: Asus G50VT using Windows Vista Home Premium x64, a 2.13 gigahertz Intel Core2 Duo CPU, 4GB Installed Memory. Anything else please ask, I will give it to you from my Belarc Advisor Computer Profile

Please help me to get rid of this corrupt file! Even "Eraser" won't touch it :-|

A:error 0x80070570 when deleting a half/downloaded program

The best course of action, in this situation, is to remove the problem download with a system restore. Go back to at least a day before the problem began. YOur stuff should not be affected.
System Restore - How to

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Answer Match 72.24%

I believe my computer was used to access adult only video downloads. how do i delete these from my computer if there are any? windows xp

A:deleting downloaded files


With Your browser open click Tools at the top and choose Internet Options and click on Clear History button.
Also clean your Temp folders out.

Please download ATF Cleaner by Atribune.

Double-click ATF-Cleaner.exe to run the program.
Under Main choose: Select All
Click the Empty Selected button.

If you use Firefox browser
Click Firefox at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click No at the prompt.

If you use Opera browser
Click Opera at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click No at the prompt.
Click Exit on the Main menu to close the program.

3 more replies
Answer Match 70.98%


After reading this article, which states Microsoft is downloading Windows 10 files to your machine even if you haven't reserved a copy, I became concerned.

I searched my C: drive, for ~BT, and found nothing. However, if the 3.5GB to 6GB hidden folder is still on my machine, I'd like to delete it, as I have no plans to upgrade to Windows 10, nor do I appreciate an auto download of newer OS files.

Is there another way to see if this folder and the files within are on my machine? If so, is it safe to delete them?

A:Deleting the Windows 10 files that are downloaded automati

If you have show hidden and system files in explorer you should see it but that's not were all the files are downloaded go they are mixed up with software update files. You can delete the files but they will come back if gmx is running. At the end of the day you will have to update as drivers etc won't be made for old Windows

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Answer Match 70.14%

First noticed a problem when I downloaded an MP3 file from Amazon and it was deleted during the download security scan because it "contained a virus."  I figured it was a problem with Microsoft Security Essentials definitions so I went to Windows Update to see if there was an update.  Instead, I noticed that the latest MSE definitions update failed with error 0x80070643.  I also realized that MSE was not running as I expected.
Searching for that error code led me down a path that indicated I was infected with some type of malware.  I tried to restart MSE and it would not restart due to 'Access is denied' error.  Looking at running processes showed that there was a suspicious "iexploror.exe" running and that the folder "C:\Microsoft_SDK" contained the questionable file.
Ran MalwareBytes, which found some problems, and let it remove the files in question.  MSE still would not restart.  Then downloaded and ran HitmanPro, which also found some problems so I let it remove the files in question...seemingly the same files MB removed.  Once this was completed, MSE would now start and update to latest definitions. 
On reboot, a command prompt opened up and indicated that C:\Microsoft_SDK\iexploror.exe could not be found so I knew everything wasn't resolved.  Running msconfig.exe showed a .js file and mssecex.exe on the Startup tab.  'Erased' those files, disabled the startup items, and tried to delete the... Read more

A:Unknown malware - first symptom was deleting downloaded files

Hello lazykdan I would like to welcome you to the Malware Removal section of the forum.Around here they call me Gringo and I will be glad to help you with your malware problems.Very Important --> Please read this post completely, I have spent my time to put together somethings for you to keep in mind while I am helping you to make things go easier, faster and smoother for both of us!Please do not run any tools unless instructed to do so.We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.Please do not attach logs or use code boxes, just copy and paste the text.Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.Please read every post completely before doing anything.Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.Please provide feedback about your experience as we go.A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same"... Read more

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Answer Match 68.04%

I have two damaged program files at the location noted in the clip above. Does anyone know how to purge them? I have activated the "Take Ownership", but it will not work on these files or the folder they are in


A:Removing damaged program files

I don't see any clip

Can you post the Screen Shot?? or mention the location?

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Answer Match 68.04%

My computers are both running Win 7 64-bit. I am thoroughly confused when it comes to placing programs that I download into their proper folders: That is, program files (x86) vs program files. I have read stuff on this, but still confused. for the most part, even when a dl'd program suggests being installed into PF, I, for whatever reason, place it into PF (x86). Although I have read that placing the program into the wrong folder may cause the program not to work properly, so far I have not had this problem...nor any other problems that I am aware of. Could someone please set me straight on this issue?

A:Program Files or Program Files (x86)-Where to place downloaded program

I let the installer put it where it is supposed to.

If I trust the software I trust they know best where it should be installed/placed.

If I can't trust the software maker why am I downloading/installing their program?

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Answer Match 67.2%

Hello, Please help me. I have Windows 2000 Professional. I'm pretty new to all this as I have only had a computer for about a week. I got some adware threats detected by Norton Antivirus 2004 and have done a lot of reading up and I am now tring to delete them.

One of the removal instructions provided by Norton promps me to delete a file in C:\Winnt\Downloaded Program Files but when I go to view this folder it looks like there are no files inside. Now, I know there are files in there as Norton Antivirus has picked up one in there and when I view the proporties for that folder it states there are 12 files inside but when I view the folder with Windows Explorer it appears empty!

I've gone into folder option and changed the settings so it shows hidden files and hidden system files yet this still doesn't let me view the files in this folder. How can I delete this file if I am unable to view it?

If anyone can point me to a turorial that explains this or explain it to me I would really appreciate this.

Please help a n00b.

Cheers, Luke.

A:Unable to view files in C:\Winnt\Downloaded Program Files

I'm assuming you have done this to Show hidden files and folders:
Go to Control Panel/Folder Options/View and select "Show hidden files and folders"

Also,place a check in "Display the contents of system folders"
And,uncheck "Hide protected operating system files(Recommended)"

If the above doesn't work try this:
Create the REG_DWORD ShowSuperHidden (if it doesn't already exist) Set the value to 1, click OK, and close the Registry editor

1 more replies
Answer Match 66.36%

In internet options under temporary internet files and then under settings view objects there 5 java runtime environment active X controls with yellow exclamation points. Is this supposed to be this way and if not how do I fix this? Also, the setting in my temp internet files folder is set at 1192. Is this correct or should it be changed?

A:Downloaded program files and temp files folder

8 more replies
Answer Match 65.94%

I downloaded Norton Internet Security from the Net. Tried to install it but ran into a problem so I want to do an XP Home System Restore to a date earlier than the download. Doing so will lose all the recent downloaded Internet files so I need to find the NIS download file and burn it to CD before doing the restore. The desktop icon properties show the path but Windows Explorer only shows four temporary Internet folders, I think it creates new ones for each session, and I cannot find earlier ones. I've tried "show hidden files" but without success and have run a search in Explorer as well.

Any suggestions on how I can find older downloaded Internet files?

A:Where does IE6 put the downloaded program files?

Where the download is saved depends on your browser settings and whether you selected a folder at the time.
If you can remember the name of the downloaded file (or part of it) you can do a search for that file. If you cannot remember go back to the download site and follow the links to download and at some stage the filename will be visible.

4 more replies
Answer Match 65.94%

I have two programs in this folder , one of which is my antivirus(norton) and the other is I ran an hijack this log about a week ago and it did not show up on the log. Ikeep a log to compare readings, this scan it showed up on the hjt log. Are these programs already installed and can be deleted from the folder?

A:Downloaded program files?

The Norton one will be your update ActiveX,
The Flash is macromedia ActiveX control.

Both can be deleted,

However when you next update Norton it will be reinstalled, and by deleting the shockwave control will mean you will not be able to view some websites properly

Both are legitimate controls and can be safely left on your system

1 more replies
Answer Match 65.94%

I have a Downloaded Program File entry, that has "unknown status", no creation date, and it says "none" under Last Accessed.

It does claim to be 4kb's in size.

This program file has no name, but instead, is a grouping of numbers and letters, all enclosed in parenthese..{}.

Highlighting it, and right clicking it only brings up the properties of the entry.

It cannot be deleted either from the keyboard, or from the menu...File>delete..Edit>cut.

The properties of this entry show it to be an Active X control, (with no creation date, no access date and no status. It does not appear to be does not say that there are any damaged files associated with it).

I dont feel comfortable giving you the codebase http address, because Im not sure if it turns into a link that anyone can access. But I will tell you that it includes the words; fpdownload, macromedia, polarbear,

Using my search bar to go to that location brings me to a folder, with an apparent program that has yet to be installed.

There are 3 icons in this cab folder...a .dll icon, a configuration/notepad icon with the name "erma", and the remaining icon is an INSTALL icon.

Clicking on any of these icons brings up a command to "extract", or copy.

I do vaguely remember going to, ( a couple of weeks ago, and downloading and installing the adobe flash player and the shockwave player. I seem to remember that when I first began us... Read more

A:Downloaded Program Files, SOPHOS:" is normally a valid Macromedia Flash filename, and is a very good example of why you can?t trust files based on name alone. It?s pointed to in a similar way to last time so that it appears that Flash is asking you to download an update. But don?t be fooled, you definitely don?t want this ?update?."Submit it to jotti's virusscan or In the "File to upload & scan" box, browse to the location of the suspicious file and submit (upload) it for scanning/analysis. Post back with the results.

3 more replies
Answer Match 65.94%

hello team i notice i have some damaged downloaded program files. Please see attachment. Is there anything i can delete there, and what can i do to fix the damaged ones? Im always trying to clean up unneccessary files, and programs etc. I dont know much but remember the list there was smaller. I do have 2 screenshots from the past if needed but this list got big quick, and seems to have lotsa damaged files?

A:Downloaded program files

You will need to be more specific as to what program this is in reference to .
Also if you could supply the other screen shots that would be of help also.


11 more replies
Answer Match 65.94%

It appears when one downloads windows updates they go to a folder in C:\windows\software redistribution\downloads. My daughters computer (win XP Pro SP3) has downloaded IE8 and she does not want it. How can I identify the file and how can I delete it. Its set to download but not install.

BTW... There are a pile of files in that folder which I assume are all remnants from update installs. Can they be safely deleted. They are taking up valuable space (little over 1GB).


A:Solved: Deleting Downloaded Win Updates

7 more replies
Answer Match 65.94%

I have a Dell Dimension with Windows XP Operating System. I just did a disk defragment and it indicated under "Downloaded Program Files" that I had two damaged files, including SAIX and Media Gateway X.

I've been having issues with my PC such as error messages, taking forever for my PC to boot up and my SBC DSL web browser simply not advancing to a link that I click on.

What do I do to replace, if possible, fresh or new files for SAIX and Media Gateway X, which I assume might improve my experience?

Thanks so much! This is my first thread.

- James

A:Defragment indicates damaged SAIX, Media Gateway X program files

16 more replies
Answer Match 65.1%

Hi, I have Windows Vista Ultimate x64, and it came with 2 set of program files: program files, and program files x86. Since my hard drive is only 100 gigs, I was wondering if I could delete the normal program files and keep the x86 ones, or would that cause problems?

A:Deleting program files and keeping program files x86?

would that cause problems?

More than you know. You delete that and you delete any and all 64 bit programs, and probably also have to re-install Vista. That and if the Program Files folder on mine is any indication (just under 1 GB), then you're not going to save a whole lot of space anyway.

Since my hard drive is only 100 gigs

Better idea that trying to bugger Windows up, get a bigger hard drive.

3 more replies
Answer Match 65.1%

I have a desk top PC with Windows XP SP3 and use IE 8. When I clicked on Tools> Internet Options.>General Tab>Browsing History>Settings and then View Objects I found there were 17 entries with one dating back to 2005. Some entries are associated with programs that have long since been removed. Of the 17 files listed 10 were shown as "Installed" in the Status column while 6 were shown as"Damaged" and 1 as "Unknown".
Some of the "Damaged " files have either "none" in terms of size or "none" shown as a creation date.
Can anyone tell me whether or not it is safe to delete these entries?
I would appreciate any advice
Thank you.

A:C:\WINDOWS\Downloaded Program Files

Hi -Have you attempted to go - Start > Programs > Accessories > System Tools > Disk Cleanup ?? Wait while it loads (can take a few minutes)Tick the boxes in there and click OK > OK - This removes many older built up files Now run Defrag (also in the same area System Tools) and see if many are removed -

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Answer Match 65.1%

Good evening everyone---

First, I will state that I'm using WinXP Home and IE6...

I was wondering if anyone could please tell me how to get the files within the C:\Windows\Downloaded Program Files folder to appear? It used to display all the active x controls and plugins that I had downloaded, but now it shows zero items? However when I right click on the folder and choose properties it says it contains 6 files. They also do not appear under add/remove programs in control panel.

I would like to get these files to appear, so that I can right click on them and choose the remove option.

If it isn't possible to get these items to appear, is there some command I can execute in order to remove/unregister these active x controls/plugins?

Much Thanks in advance!

A:Removing Downloaded Program Files?

8 more replies
Answer Match 65.1%

I only do what the voices in my head tell me to do...Click to expand...

All of the Downloaded Program Files on my WinXP were listed as "damaged". So... I went off road and just simply deleted the file...the Downloaded Programs File, not each seperate file, as I had some type of error when I tried to do so, I believe something about the file was being used somewhere else, to close everything and try again, but would not delete no matter what I closed down.

Now, go figure, there is no longer a Downloaded Program File on the system.

My question is...does this return when there are new files that are downloaded for use? Or???? This is sounding more and more like an X-Files case...should have not cancelled the show!

Thanx for your time and help!! Hopefully I will get it some day!!

More replies
Answer Match 64.26%

I ran ad-aware 6.0
then destroy
then hijackthis 1977

Logfile of HijackThis v1.97.7
Scan saved at 3:22:52 PM, on 4/17/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Gearbox Connection Kit\bin\confsvr.exe
C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
C:\Program Files\Config\ConfigHighSpeed\3.52.1010.10\IACLiM.exe
C:\Documents and Settings\Owner\Application Data\eber.exe
C:\Program Files\Common Files\Real\Update_OB\rnathchk.exe
C:\Program Files\Sierra Imaging\Image Expert\IXApplet.exe
C:\Program Files\CallWave\IAM.exe
C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnf.exe
C:\Program Files\Gearbox Connection Kit\bin\gbConMon.exe
C:\Program Files\Gearbox Connection Kit\bin\gbTask.exe
C:\Program Files\Gearbox Connection Kit\bin\gbdash.exe
C:\Documents and Settings\Owner\Local Settings\Temp\Temporary Directory 2 for\Hija... Read more

A:windows\downloaded program files\bridge.dll

11 more replies
Answer Match 64.26%

Hi, I am still having a problem trying to get rid of a file dealing with Dialer.one0none. The only time this shows up is when running Norton Anti Virus scan, as being in c:/windows/downloaded program files\109554.exe. I cannot delete it using NAV. When searching for this file, it is no where to be found.
My question is this, Can I delete the entire contents of the c:/windows/downloaded program files? Maybe this would get rid of it.
I am running Windows XP Home ed. I am on cable and do not have my phone connected to the computer. There don't seem to be any problems other than this keeps coming up on my virus scan as a threat and when I try to delete it, it fails. I have tried the Safe Mode way, also have submitted a HJT Log earlier. I just need to know if the c:/windows/downloaded program files is needed. Thanks for your help. Roger

A:Can I delete c:/windows/downloaded program files

yes, you can safely delete the contents of that folder.

2 more replies
Answer Match 64.26%

When I click on Internet Options, Settings, view objects. Under dependency all show damaged. Is this right? I am running IE 7, Windows XP Home Edition and using Service Pack 3. I have been trying to get help and noone has responded. It won't let me delete disabled downloaded Active x controls.

A:Is it safe to delete all downloaded Program Files

I see no Settings tab in IE 7 .


2 more replies
Answer Match 63.84%


In c:\ windows\downloaded program files, I see references to Java and Shockwave. But there are a number of files in this folder that I do not see. I have all files visible in the folder options.

I know that there are other files in this folder because I can see them when using command.exe.

Advice please


A:Making All Files Visible In Downloaded Program File

It may be better to get the folder out from under the Windows folder. I have been downloading to C:\download since Win9x and it's worked well.

4 more replies
Answer Match 63.42%

hey i have this really irritating problem with windows 7, i installed windows 7 64bit and i noticed that there was 2 program files folder, i found out that it was normal however due to compatiblity issues with some hardware i had to go to the 32bit version. Now the problem is that i still have Program files(x86) with all the programs from the previous installation and it takes up like 10gb of space so i tried deleting it but to no avail, i have followed 2 forums but still nothing

Windows 7 – How to Delete Files Protected by TrustedInstaller

Program files/Program Files (x86)

now i dont know if the first method affected the second but i just want that folder gone so can someone give a full proof method of deleting program files (x86)

A:Deleting Program files(x86)

Quote: Originally Posted by naruto29180

hey i have this really irritating problem with windows 7, i installed windows 7 64bit and i noticed that there was 2 program files folder, i found out that it was normal however due to compatiblity issues with some hardware i had to go to the 32bit version. Now the problem is that i still have Program files(x86) with all the programs from the previous installation and it takes up like 10gb of space so i tried deleting it but to no avail, i have followed 2 forums but still nothing

Windows 7 ? How to Delete Files Protected by TrustedInstaller

Program files/Program Files (x86)

now i dont know if the first method affected the second but i just want that folder gone so can someone give a full proof method of deleting program files (x86)

you do not want to delete that folder , it is required by the Os for 32bit programs

9 more replies
Answer Match 63.42%

Dear TSG:

On WINDOWS XP, what, if any, is the best freeware to download from the Net to PERMANENTLY remove old program files? Is it necessary to do this at all if you are running a Registry cleaner regularly?

Also, I read somewhere that to permanently remove a program from the recycle bin, you must hit not only DELETE but also CTRL or Shift (can't recall which!) at the ame time. Is this correct?



A:Deleting old program files

8 more replies
Answer Match 63.42%

Spontaneously while using Vista, all of my programs stored in E:/Program Files (x86)/ have seemed to mysteriously uninstall/delete themselves. (Ironically, I kept most of my programs on a separate partition to avoid such problems.

This is very bizarre; Programs stored on Vista's C:/ Drive seem to remain untouched, as do other files on E:/. Although I would consider myself a fairly experienced user, I am completely lost and have no idea what's doing this.

I've stayed on XP since, worried a similar incident may affect other folders on E:/. Help!

UPDATE: I noticed that, apparently due to me not checking the path while installing the program, that Steam was installed in E:/Program Files (x86), and not in a sub folder like it should have been. Steam recently stopped working-- Perhaps a botched update is responsible for this problem?

More replies
Answer Match 62.58%

Recently, I had my Act! by Sage 2009 version 11.0 customer relations database completely lose all my data. I was using Windows Vista. I have since upgraded to Windows 7. I have tried repeatedly to reinstall Act! by Sage 2009 and I get an error message that says the program recognizes a previous version of Act and it requires that I exit the installation and remove all previous versions. I was able to unistall Act! using the uninstall programs option. However, Act files remained in the Program Files. When I try to remove the ACT file in Program Files it will not allow me to because it says the file is open in Windows Explorer. I tried opening Windows Explorer to try to locate the file and close it but I could not locate any Act files. I tried disabling windows explorer and it removed all icons from my desktop and I couldn't access any drop down/ pull up menus so I didn't know how to proceed. I restarted the computer to get my standard settings back.

What I'm ultimately trying to accomplish is to reinstall Act! by Sage 2009 so that I can then buy an upgrade to Act! by Sage 2010 and install it. The program path that appears to be my problem and which I can't remove is as follows:

C:\Program Files\ACT\Act for Windows\Plugins\Act.UI.InternetExplorer.Plugins.AttachFile.dll

which is listed as a "File Extension". The Error Message list the File Description as "Act BHO plugin".

How can I close this file in Windo... Read more

A:Deleting a file from Program Files

The plugin can be disabled manually if you are ok modifying the Registry yourself, otherwise you can download and run HiJackThis ( When you run it, you will get a list of all sorts of items, scroll down until you locate the "C:\Program Files\ACT\Act for Windows\Plugins\Act.UI.InternetExplorer.Plugins.AttachFile.dll", put a check in its box and have HJT 'Fix' it. Then close HJT, restart windows and you should be able to delete the file.

2 more replies
Answer Match 62.58%

I understand the process of how to remove downloaded Active X controls using the Disk Cleanup Utility.

My question is, exactly how many versions of the same Active X control do I need to keep?

For example, I have 3 Java Runtime Environment 1.6.0 controls showing in the list.
Two of them were installed on 07-28-2010 and are both for updates. They appear to be the same kind of control as each other.

The third is called "Classic Java plug in for Netscape and ..?' which I don't know where that came from....if it was an option in an update, I didn't choose it. I wouldn't choose that because I don't have/use Netscape. It was installed on 2-2-2011.

Can I remove the classic plug in for Netscape and one of the other update controls?

p.s.....I am utilizing your suggestion page about "Slow Computers/browser ..check here first". this is where my question originates from. I run XP Professional Service Pack 3.

A:Using Disk Cleanup Utility to remove Downloaded Program Files -Question

In order to remove older Java Installations we recommed this: JavaRA it remove all older versions of Java.

2 more replies
Answer Match 62.58%

i m using vista home premium 32 sp2..
Machine! Hp Dv6 Core 2 duo 2.10GHZ -3 GB RAM- 512MB AtI Gaming card....
i have got 2 major problems now !!!!
1) in Windows/downloaded program files i have got a file which is damaged and when i right clicked on it. only Properties occurs! and that thing i basically got from IE's(Version 8) Tools>Options under the heading of browsing setting> and View Objects...

2)i don;t know what is the problem with my IE8 whenever i open Hp's website it wouldnt opened and for other websites it words but for a very few minutes. but after that i get the error that the webpage can't be displayed---- but In google Chrome it works gr8 ..

A:[VISTA-32HOME-Premium]windows\downloaded program files and other Problems

Originally Posted by amar4ever

i m using vista home premium 32 sp2..
Machine! Hp Dv6 Core 2 duo 2.10GHZ -3 GB RAM- 512MB AtI Gaming card....
i have got 2 major problems now !!!!
1) in Windows/downloaded program files i have got a file which is damaged and when i right clicked on it. only Properties occurs! and that thing i basically got from IE's(Version 8) Tools>Options under the heading of browsing setting> and View Objects...

2)i don;t know what is the problem with my IE8 whenever i open Hp's website it wouldnt opened and for other websites it words but for a very few minutes. but after that i get the error that the webpage can't be displayed---- but In google Chrome it works gr8 ..

Hello amar4ever;

Please have a look at this link and see if can help you remove the damaged file:

Cannot Rename or Move a File or Folder in Vista Fix

If not there are some other steps we can take.


4 more replies
Answer Match 61.74%

Which is the best one out there?

I know I probably 1000 or so mp3's that are duplicated but don't want to go through manually and delete each one.

A:Finding and deleting duplicate files program

try file boss
thet will do the trick.

2 more replies
Answer Match 61.74%

After uninstalling stuff, I find folders associated with the now gone item in my "program files" folder. Trying various applications(unlocker or killbox) to get rid of them doesn't work. Does anyone know an application or method to get those inused folders/files out?  I'm running out of hair on my head to pull!   Very frustrating. Thanks!

A:deleting unused folders in "program files"

are you unable to simply delete them manually?

3 more replies
Answer Match 61.74%

I have an old 7 installation that I'm having difficulties exterminating. I want to delete: Windows, Program Files, Program Files (x86). I am aware this is not advisable etc etc, but that advice is inapplicable here because the installation is now on a data disk. I've tried some command line stuff with "takeown" and tried giving full permissions, but it is remarkably stubborn. Everything I did partially worked, but ultimately failed to get the job done. Thoughts?

A:Deleting folders: Windows, Program Files etc

See this: Take Ownership Shortcut
BTW, not all windows folder and Program files will let you delete them.

2 more replies
Answer Match 61.74%


Is it safe to delete program/s file/s in the registry? example is I uninstalled my Mcafee and changed it to a different AV and in the registry there is still files of network associates from Mcafee. Any advise please? Thanks

A:Deleting uninstalled program/s files in registry

6 more replies
Answer Match 61.32%

How do you recover lost/damaged files from a damaged disk (external)?

I'm not sure if its just damaged or crammed way too full but it started when I plugged it into another computer at the front along with another hard drive which I've never done at that particular computer before but I thought it would be fine since I always plug in both at the back of my own computer.
At the other computer this disk disappeared and only the other one showed up. So I plugged out the other one and tried to make it show up. It didn't and when i plugged it out "Drive H:\ needs to be formatted" showed up" I just kept trying at all the usb ports to failure.
I tried to plug it in my computer and my laptop leading to the same result.

I'm talking about a "1TB FreeAgent GoFlex Seagate", image I took the butt part out and installed it in my computer directly. I think that's when the chkdsk utility showed up after windows started. I let it run when it started up. it finally showed up! The files still worked. but it was still almost full so I bought a new hard drive to transfer the files to and then format the old one and start clean, or so to say.

I plugged in my new hard drive and tried to transfer some files. It transferred some, but others gave me a few errors in transferring. Then I tried to transfer it to my laptop. It can't transfer directly from one external ha... Read more

A:Recover lost/damaged files from damaged external disk?

16 more replies
Answer Match 61.32%

I am a beginner aproximately 3 yrs on pc learning as I as I go using a Dellintel pentium [r]4cpu 2.53 ghz windows home xp.I need your help I dont know how I did this but I downloaded a photos to my photos file and they also ended up in my desktop wallpaper files ? can you tell me please how can I remove them.thank you .Matsui 55

A:deleting photo files from my desktop wallpaper program

8 more replies
Answer Match 60.48%

Hi, how are you? I need help deleting Program Files (x86). I was trying to restore the computer the FIRST TIME I got it, but I've found out that the Recovery copy won't make any changes because I have two(2) Program Files for Internet Explorer, one is for 64bit OS, and the other is 32bit (x86).

I've tried to enter in the command prompt: takeown /f "C:\Program Files (x86)" /r /d n and it displays ERROR: The current logged on user does not have ownership privileges on the file (or folder) "C:\Program Files (x86)". But I am the administrator and the owner of this Hitachi Laptop Windows 7 Home Premium, 64-bit OS.

I could not play any movies via internet, and I don't know what plug-ins are missing, so I want to restore the computer to its Factory setting.

Hope you can help me.

Thank you.

A:Deleting Program Files (x86) to install RecoveryDVD to factory setting

All 64 bit OS's have those two program folders, you don't want to delete the x86 folder.

What ever your problems are it is NOT because you have both those folders.

You are asking for big trouble if you start messing around like that.

Try running this SFC /SCANNOW Command - System File Checker and post back what it says.

It will find and attempt to repair corrupt system files.

6 more replies
Answer Match 60.48%

I came across this by accident and am unsure if it a potential problem or not...

I was deleting cookies and temp int files because of another issue and found in the Downloaded Programs folder that the program file:
{E2883E8F-472F-4FB0-9522-AC9BF37916A7} which according to the properties is an Active X control. The details list that it was created on 11/2/2006,
last accessed today (12/10/09), 0 bytes (none), Status: damaged, codebase: http: // /NOS/getPlusPlus/1

When I select the dependency tab there are 3 files but (0) Java packages listed that {E2883E8F-472F-4FB0-9522-AC9BF37916A7} depends on:

Is this something I need to be concerned about and need to repair?

What started all of this is a picture that keeps appearing on different websites I visit that have advertisements. It's always the advertisement for Obama wanting moms to go back to college. The first image is "normal" (a mom with a child), but then I notice at some point the picture changed to some guy with long wild looking hair and a beard (very creepy looking). At first I noticed it only on the generic webpage for (not logged in). I contacted yahoo and they suggested I clear my cookies, etc. Which I did, and it seemed to be fine, but when I logged onto FB, that cree... Read more

A:Damaged File in Downloaded Programs

hi,,,, apparently this is a component of adobe reader or flash player hence the association with java etc,,,, uninstall both and re download them again. i would also use revo uninstaller to remove them as this will clean up all traces,,,,,,,, luck.

2 more replies
Answer Match 60.06%

called mgi video wave, it was a trial demo. Well now the trial is up, I rarely used it, I'm a newbie so can someone tell me how I get rid of the program and all its files? Since it was a trial demo if I decide to try it again at a later date, can I download the free trial again? Thanks for any suggestions....Cindoo
Hope I put this post in the right place.

A:(Solved) Downloaded a program

7 more replies
Answer Match 59.64%

Hi. First day in these forums. Hope to get help

Anyway.. I've got this problem. I keep getting a strange error when I try to run a couple programs.
The error:

"this program had been damaged, possibly a bad sector of the hard drive or virus. Please reinstal it"

Here's my Hijackthis log:

Logfile of HijackThis v1.97.7
Scan saved at 7:24:46 PM, on 6/5/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Microsoft IntelliPoint\point32.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\AdvTools\NPROTECT.EXE
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Administrator\Desktop\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page_bak = about:blank
O2 - BHO: (no name) - {537... Read more

A:[solved] program had been damaged, possibly a bad sector of the hard drive or virus.

16 more replies
Answer Match 59.64%


A:Solved: Cant install program downloaded off the net

10 more replies
Answer Match 58.8%

I had a PC failure with some missing DLL files. XP Pro would not boot and so I had to reload a fresh XP copy by creating a partition within a partition on my PC to avoid any loss of data. The 2 most important banks of data to me are my word and email files. I use Office Enterprise 2007 which contains the Microsoft Outlook program I use for E-mail.

Since I have installed the fresh copy of XP Pro, all my program settings and files have been in a disarray. I had to set up the Email account from scratch and hence lost all my previous e-mails. I had emails from 2004 all the way to 2007 sitting in one of my folders called .PST. I was somehow able to import them into the freshly installed Microsoft Outlook.

What I am unable to do is to import the 2008 email that I believe are sitting in one of the folders namely outlook.pst, backup.pst, archive.pst and backup.pst.

Since the 2008 emails were already in my Office 2007 (Enterprise), I am now at a loss as to why I cannot transfer these files. On another note, I cannot seem to identify these files since all I see is the Microsoft icon. What is the best way to solve this problem. I see the mail folders. When I tried to use your suggested method by creating a new folder and dragging the pst files, all I did was copy the entire pst "AS IS" in my inbox. It did not automatically load the actual messages.

A:Solved: damaged files from email ?

Go to Control Panel > Folder Options > View tab.
Uncheck "hide file extensions for known..."
Checkmark "show hidden files". Navigate to your pst directory. Rename your 2008 outlook.pst to 2008.pst. Open outlook and open the 2008.pst. File menu > Open > Data file...

1 more replies
Answer Match 58.8%

I have both HP Photosmart Essentials and HP Photosmart Primier. I inadvertently checked for the Essentials to always open my photos, when I really want Primier. Where do I find that list of 'open with'? I have looked everywhere. Probably in the wrong places.
Thanks for whatever help you can give.

A:Solved: How to change the program downloaded photos goes to

11 more replies
Answer Match 58.8%

Hi All,

I'm new to vista, have just installed Home Premium yesterday, and having problems already

Vista just simply won't run or save a program or file that I have downloaded.

I am logged on as the administator, and when I try to download a program, if I try to run it, it will download it, the progress will go to 100%, then when i click run, it just vanishes and does nothing else?? If i click to save it first, it asks me where to save it to, then just vanishes.

I have a dual core 1.8 system, 2gig ram, and a 256 graphics card.

I've had a search on the 'net and can't find this problem anywhere, Can anyone help please?

Regards, fb

A:[SOLVED] Vista won't run or save a downloaded program

Hi fb902350. . .

Welcome to the Tech Support Forum - Vista Support!

Are you using IE7 or an alternate browser such as Firefox?

Regrards. . .


8 more replies
Answer Match 57.96%

Hi all,

my dying WinXP system sometimes can be coaxed into booting as far as the recovery console or even into Windows (5 or 6 successive reboots, couple of CHDSKs and so on).

Will not boot into Safe Mode (hangs after dumping a page of file names)

Will not go back to Last Known Good Config

Will not go back to any Restore Points

I Have given up on it ....and will go for a complete re-install next ... but I would love to be able to grab some files before I kill it off.

Is there some way I can (forgive the terminology) 'stop the system' the second it passes the Windows Log In screen, it sometimes makes it this far but will not complete installation of all apps etc before dying. I just need basic functionality for 15 minutes to copy some files ...... or maybe there is a way to find the files once in Recovery Console?

I think once I re-install ,they are gone forever?

Thanks for any ideas


A:Solved: Looking for files on badly damaged XP installation

7 more replies
Answer Match 57.54%

there are damaged windows files ... have run "sfc /sannow" that tells me there are damaged files

i have the CBS.log file that i have read lists the damaged files

i found the following on the web to pull out the specific list of damaged files .... findstr /c:"[SR]" %windir%\logs\cbs\cbs.log (in elevated Command Prompt) it shows all the files it repaired and the ones it could not repair. And that is a manageable amount of data. Paste that into a Notepad, Word or Wordpad file and then it is easy to read.

i have not done this type of stuff before
i have lost the CDs ... bought windows ultimate about 5 years ago
if i buy another set of CDs win7 ultimate .... could i just search those CDs for the files and copy / replace them where i find the damaged ones on my pc ??
will these new CDs have the correct "update" level

an alternative may be to find the damaged files on my laptop >>> but it is win 7 64bit premium (vs ultimate) and single core processor

i could, i suppose, install the new CDs on my laptop but expect i would have to run windows update to get it "up to date" ??

appreciate your advice
PS as you can see below, i have several external drives so taking it into the "shop" is not very practical

Tech Support Guy System Info Utility version
OS Version: Microsoft Windows 7 Ultimate, Service Pack 1, 64 bit
Processor: Intel(R) Core(TM) i7 CPU 920 @ 2.67GHz, Intel64 Family 6 Model 26 Stepping ... Read more

A:Solved: how to replace damaged win 7 64bit ultimate files

11 more replies
Answer Match 57.12%

My Mom has Word 97 on her comjputer and recentrly everytime she goes to use it she gets the message the windows registry has reported that one or more of the required files are damaged or missing, and advises to reinstall from the Word CD.

I have tried reinstalling however it gets to the place where it says checking for installed components and it simplly sits there and nothing else happens.

I have tried uninstalling it however it asks for the Word CD and when I put the Office CD in the drive it says it is the wrong disk.

I have tried reinstalling to a different folder however have the same problem with it hanging.

I tried a forced uninstall using Unistaller Pro however even though Word no longer shows in the list in the add remove software list, it still sees it when trying to reinstall and asks if you want to upgrade or install in a different directory. No matter what I choose it always hangs at the same place.

I tried installing Office 2003 however does the exact same thing and hangs in the exact same spot.

Any help would be appreciated.

Thank you

A:Solved: registry reports files for Word 97 missing or damaged

12 more replies
Answer Match 56.7%

Tech Support Guy System Info Utility version
OS Version: Microsoft Windows XP Home Edition, Service Pack 3, 32 bit
Processor: Intel(R) Celeron(R) M processor 1.50GHz, x86 Family 6 Model 13 Stepping 8
Processor Count: 1
RAM: 703 Mb
Graphics Card: VIA/S3G UniChrome Pro IGP , 64 Mb
Hard Drives: C: Total - 38146 MB, Free - 7197 MB;
Motherboard: FSC, 8650, 5a, 123456789012
Antivirus: AVG Anti-Virus, Updated: Yes, On-Demand Scanner: Enabled

I am trying to delete a program using the control panel Add/ delete. It will not complete the deletion. The following messages appear : There is a problem with this windows installer package. A program run as partof the set up did not finish as expected. Contact your Support Personell or Package Vendor

When I close this message box another message appears : Fatal Error during Installation.

I do not want to keep this program on my PC unless I have to. The program I ish to delete is called Tesco Download Manager.

A:Solved: Deleting Program Problem

How long have you had the Tesco download manager on the computer.
Many people have experienced problems with the new version.
To install it you need WMP 11.
If you have NOT had it on long, the easiest is a system restore to before it was installed.
Remember you will lose everything installed AFTER the restore point and is no going back.
Alternatively uninstall what you can and then use Revo uninstaller for the rest BUT be careful you are ONLY removing the Tesco.
Before you use Revo uninstaller establish a restore point.

3 more replies
Answer Match 56.7%

I am using Windows XP and I had tried to download a program on the Kodak website called Easyshare. When I did it stopped in the middle of downloading and I had to reboot my computer. When it came up I got a message that said that a component did not download. I went into the website and it told me to use the ClearN7_1 to remove the program and then reinstall. I tried this and the ClearN7_1 got hung up in the middle and froze. I can't get it off of my computer. Please help me. I have received some error messages like 60x11x0x, LocVista.dll, 1618x17,3780294368x, and one or more system DLL's could not be loaded:ESApp.dll. I just want this off of my computer.

A:Solved: Problem deleting a program

6 more replies
Answer Match 56.28%

Ok I noticed that my screen has become increasingly large including the text even though I have my screen resolution on 1024. Secondly just wanted to know if anything in this log seems funny or could be slowing down my pc...thanks in advance
Logfile of HijackThis v1.99.1
Scan saved at 6:39:10 PM, on 8/28/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\LimeWire\LimeWire.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\DOCUME~1\Stacey\LOCALS~1\Temp\Temporary Directory 5 for hijackthis[1].zip\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page =*
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = Read more

A:Solved: New Hijack this log after deleting shareware program

9 more replies
Answer Match 56.28%

Yesterday, I was attempting to install the program to run my Verizon internet air card. At the end of the installation process, the program froze. So, I closed the program and attempted to reinstall it. However, when I try to do so, it says "The file \menu.ini could not be opened."
I went into the control panel options to try to delete the existing corrupted file. However, when I try to do so it says "Could not open INSTALL.LOG" file.
I then tried to delete the program using EasyCleaner 2.0. However, it prompts me saying it was unable to write the delete code.
How do I go about removing the old program or enabling myself to install the program correctly?

A:Solved: Issues Installing/Deleting a Program

Try Revo Uninstaller to uninstall the old program, then try installing again.

2 more replies
Answer Match 56.28%

In xp, can you delete something from the all programs list but not delete it from your computer?

A:Solved: Deleting a program from the all programs list?

Sure, just delete the shortcut out of one of these places:

C:\Documents and Settings\All Users\Start Menu\
C:\Documents and Settings\All Users\Start Menu\Programs
C:\Documents and Settings\Username\Start Menu\
C:\Documents and Settings\Username\Start Menu\Programs

Or you might want to just move the shortcut somewhere in case later on you want to put it back.

2 more replies
Answer Match 56.28%


i d\l and installed a prgm... i can't remove it thru add/remove prgms or uninstall that came w/prgm [zone-alarm 30-day trial].

my neighbor said he'd fix it... he deleted a lot of zone-alarm stuff manually. the prgm is still in my prgm files. when i try to delete it i get this msg --

''an error occurred while trying to remove zonealarm pro. uninstallation has been cancelled''.

now, when i turn on the computer i get ''missing shortcut'' message with the searching flashlight.

how do i uninstall prgm?
how do i get rid of missing shortcut / flashlight?


A:[SOLVED] deleting program / missing shortcut help!

7 more replies
Answer Match 55.86%

Hi everyone!

I am tryng CIS free on a useless netbook (where sometimes I try sw without messing up with my primary PCs).

when I start the browser (FF) in CIS sandbox and I download files, then I can access them only in FF download manager (the arrow on the top right). I can't find them in my download folder, I can't find them in shared space.
Could you tell me where I am wrong? where should i find them? because I want to use them out of the sandbox (they remain in the sandbox)

I mean I d like to do like in SBIE .

Maybe I set the security option wrongly

Looking forward to hearing from you

thank you in advance

A:[SOLVED]how to take downloaded files out of CIS sandbox

Dirk- you will find the downloads in the sandbox folder that Comodo creates, c:\VTRoot
(Specifically in the \Users\Downloads section of C:\VTRoot).

I hope you will read this post again as I edited it!

2 more replies
Answer Match 55.86%

hi there,
After reading through the forum, i did not find a similar problem; so here it is:
I use Vista home edition + mozilla firefox and for a few days now i have been unable to install downloaded files, such as Spybot, that i uninstalled in order to install mcafee. Mcafee didnt install, so i tried to download s&D spybot with no success...i have a bunch of downloaded stuff in my download folder and none of them can install or open,...any ideas? my major problem is that i cannot update anti virus avg either...and i tried to download the files directly on avg, but same problem, they cannot be installed. All seem to have started when i stopped being able to open IE that i barely use except for a few websites that wont open with mozilla...thanks for helping...

A:Solved: cannot use/install my downloaded files

16 more replies
Answer Match 55.44%

I did something stupid. I was downloading files from an external drive that iI had used as a back up for windows vista. Now I have no idea where they landed in my windows 8.1 computer and if they were only photos, music and videos. I'm having a hard time with windows 8. How do I locate the downloads. I thought of doing a system restore but I would rather locate those files.
Thanks, Marianne

A:Solved: downloaded files from external drive

11 more replies
Answer Match 55.44%

Hi all,

I have been around XP for a long time and well this one has me baffled. Currently when I download a file, if it be to the desktop or to the download folder or even anywhere else the file will not show up in that folder if the folder is already open. I hit F5 to refresh the folder/desktop and the files appears. I am assuming a windows folder auto refresh feature has been turned off by accident. My question, is there a way to set this so it will show while downloading or even after downloading?

Thank you in advance,

A:Solved: Downloaded files not appearing in folders

16 more replies
Answer Match 55.44%

Please if anyone could help this issue it would be appreciated.

I have recently been getting this error when trying to open .exe files from the internet that looks like this:

It is OK when you are just downloading a .exe file on its own because you can right click>properties and click unblock but when the file is in a zip folder Windows doesn't give you that option

If anyone could help it would be great

A:Solved: Can't open files downloaded from the internet :/

6 more replies
Answer Match 55.44%


I'm in the middle of setting a backup solution for my HDD on WindowsXP PC. I was going through the disk contents to remove unused files which are taking up space to make backups smaller and faster. I came across a folder WINDOWS\SoftwareDistribution\Download which has taken some 4-5GB space. I was wondering if these files are the ones downloaded by MS Update and can they be safely deleted? I can save 4-5GB if those are removed..


A:Solved: Are these Microsoft Update downloaded files?

7 more replies
Answer Match 55.44%

I downloaded some computer game files and now I am sorry and want to delete them but can't find the files that support them. The shortcut icons appear only on the fifth line of the Mozilla and I.E. browzer home pages. The address line shows the files at The files do not appear under C:\ anywhere and the search function and Control Panel add/remove can't locate them either. Any ideas will be appreciated.

A:Solved: Can't delete downloaded game files

Try going through the motions of downloading one of the games again and this time when you click to download the file take a good look at the path where the file will be downloaded, depending on your memory it might be a good idea to write it down. Once you have done that , Cancel the download.

2 more replies
Answer Match 55.02%

Hi, Over the last month or so my computer keeps uninstalling and deleting installed programs, i have no idea on whats happening to my computer, i have ran scans and they have came back negative, i know its not a faulty HD, it keeps happening every few days and its really annoying me, re-installing and downloading programs just for them to be deleted as if they were never there a few days later, any help would be much appreciated, Thank you,


A:Computer keeps deleting and uninstalling programs from "program files"

Almost sounds like something is doing a System Restore under the covers.

Can you provide a list of software running and installed? Maybe we can spot something in the list.

Download and install CCleaner from the following link: CCleaner - Standard

During installation, uncheck the option to install the Yahoo toolbar.

Start CCleaner. Click on Tools (ICON) and Select the following BUTTONS to create two (2) text files:
Uninstall > Save to text file (install) ? bottom right corner of app window
Startup > Save to text file (startup)

Locate and open each saved file in the ?Documents? FOLDER:
Copy and paste the contents of each file into your next post (2 files).

5 more replies
Answer Match 54.6%


After downloading a PDF file to my Windows 7 Home Premium system I get the following msg:

"This disk you are trying to save to or the disk used for temporary files is full. Free some space on this disk and try again, or sve to a different dsik"

I have two large capacity hard drives install, which have large amount of free space. My temp folder is empty. I believe this problem started after I installed a second hard drive in my system. I am able to save PDF files to my hard drive on my laptop. HELP

Dell XPS 8300 desktop
Tech Support Guy System Info Utility version
OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 64 bit
Processor: Intel(R) Core(TM) i5-2500 CPU @ 3.30GHz, Intel64 Family 6 Model 42 Stepping 7
Processor Count: 4
RAM: 8174 Mb
Graphics Card: AMD RADEON HD 6450, 1024 Mb
Hard Drives: C: Total - 940260 MB, Free - 842194 MB; D: Total - 13570 MB, Free - 5412 MB; E: Total - 463327 MB, Free - 388776 MB; O: Total - 13565 MB, Free - 5405 MB; P: Total - 463332 MB, Free - 417174 MB;
Motherboard: Dell Inc., 0Y2MRG
Antivirus: Microsoft Security Essentials, Updated and Enabled

A:Solved: Can;t Save Downloaded PDF files to hard drives

12 more replies
Answer Match 54.6%

Howdy ya'll,

I'm working on a Compaq desktop system and have run into something that has me stumped. The system is XP Home-SP2 with all patches, etc. Here's where the confusion comes in however. It's my understanding that ActiveX controls such as Shockwave, Java, QuickTime, Ewido, etc show up in c:\windows\downloaded program files. (That's also where they appear on my HP laptop, and there's a status column that shows "installed") On the desktop system however, there are no activex controls in c:\windows\downloaded program files.....and no "status" column. Instead, there's a folder called "Conflict.1" and a bunch of *.dll and *.inf files. The desktop does have Shockwave, Ewido, Java, etc. installed though.

The system belongs to a friend and when I received the desktop, there was no AV or anti-malware software on it. It had a host of both; however, I have cleaned it......I think.

Does this seem odd to anyone but me? Any ideas?


A:Solved: Befuddled about ActiveX and Downloaded Prog Files

7 more replies
Answer Match 54.6%

Hi: I'm hoping anyone can help me with this annoyance. I've tried searching everywhere to find out what part of Windows Vista is responsible for this; and if there is anyway to disable it. The only thing l could locate was a JavaScript file that would run through a designated folder file by file and remove the block from that file's properties. While helpful as doing that task manually is very time-consuming, it still involves fighting the systemís automatic processes needlessly, in my opinion.
I've been running Windows Vista for over a year now, and do not recall ever needing this unblock process until a few months ago when trying to install an upgrade download file for Trend Micro's Virus Software. After unsuccessfully attempting install repeatedly, and even running install as administrator unsuccessfully, even though my profile is actually set as admin, I happened upon the file properties pane via Windows Explorer. In the attributes section of the general tab where normally the only things I've seen included those file attribute check boxes & a button labeled "advanced". Now, anything I download, whether off the internet, home network, or direct connection, has an attribute for security set to block. There is a button labeled unblock" and a text comment as follows: "This file came from another computer and might be blocked to help protect this computer."

Since finding this, and unblocking the file before using it... Read more

A:Solved: Downloaded files security block settings

Check out

3 more replies
Answer Match 54.18%

I used a website downloading program- WinHTTrack to download some security sites like
Matousec and a few others so that i could see them offline....then, when i ran my various anti-spyware and AV and Anti-Trojan programs, they said the downloaded website files
contained various trojans and other stuff....

My question is, are these real trojans that i need to worry about or are they just parts of the website where Matousec, etc. might explain how such and such trojan works, etc. and is triggering false positives??

A:Solved: Downloaded website files triggering my spyware/AV programs

11 more replies
Answer Match 54.18%

I downloaded a game I have enjoyed in the past (Kyodai version 18.75) from a mirror listed on the site but it refused to install, it just came up with the timer and then the timer went, nothing heppened other than that. I downloaded it from the other mirror & it installed fine. The problem I have is that the file I want to delete (the bad installer which is clean according to AV & Ad scans) refuses to delete. It says:

Cannot delete kyodai1875: it is being used by another person or program.

Close any programs that might be using the file and try again.

There is just 1 user on this PC, me. I have shut down the PC and tried deleting it, tried closing down everything then deleting and it still says cannot delete. If I perform a search for the file in safe mode it comes up blank, as if it isn't there. The file just sits on ym desktop annoying me, is there any other way to get rid of it besides a Format? It doesn't move either btw.

On a side note, I was in touch with the makers of Kyodai and that mirror has been pulled.

A:Solved: Deleting Files

6 more replies
Answer Match 54.18%

I did a search for how to delete .CHK files, but did nto see exact instructions. My computer has been running really slow, in part due to a program that takes up a lot of ram. So I did a disk defrag for the program disk (my hard drive has 4 partitions). When the defrag got done it listed the remaining fragments including a 1.66 GB .CHK file with 233 fragments and and a 2.64 GB .CHK file with 6 fragments. Can someone tell me step by step how to delete those file? I have backed up the computer and it is running fine, just slow with the memory hog program. Hopeing by removing the .CHK files I will free up more room for the ram disk.
Thank you,

A:Solved: Deleting CHK files

Got it done through Disk Cleanup in System tools.

1 more replies
Answer Match 54.18%

This is probably a very basic question but I hope you will bear with me.

I am using XP and would like to regularly transfer files as a backup to a usb stick. As the capacity of the USB stick is limited, I will have to delete older backups when I run my scheduled transfer of new files. I usually have these files encrypted as they are confidential.
My question is where do they go if I delete them on the USB stick? Are they ending up on my harddrive or in the recycle bin of the harddrive from where they can still be retrieved later on? Do USB sticks have their own recycle bin or some area where deleted files slumber?
Any clarification re this would be greatly appreciated.

A:Solved: deleting files - where do they go?

9 more replies
Answer Match 54.18%

Simple question:

Is it safe to delete EVERY .tmp file on a computer? This is assuming that you are not in the middle of downloading or installing a program/update etc that requires temp files which are used when the computer restarts for configuration.

I usually delete contents of C:\windows\temporary internet files and C:\windows\temp weekly, but there are a number of .tmp files in other areas - including even in the C:\windows\system32 folder.

If there are any that should never be deleted, which are they?

A:Solved: Deleting .tmp files

15 more replies
Answer Match 54.18%

I have too many files in my computer.
How can I find them to delete some?

A:Solved: Deleting Files

16 more replies
Answer Match 54.18%

Hey I am just wondering if it is possible and how you can delete a program from remove programs list when it gives you this error "cannot open install.log" I know why it's doing it it's because I deleted it already but it still appears in uninstall programs =S I got 3 programs like this now and this is a new laptop I got yesterday lol so I want to keep it clean..


A:Solved: Deleting FIles

6 more replies
Answer Match 54.18%

Photos from WhatsApp, camera roll everything got automatically deleting after few minutes. But photos available before 22-Oct-2016 is safe. after that date, all photos are self deleting within few minutes it is taken/downloaded. Please give a quick solution

More replies
Answer Match 53.34%

When I attempt to open anything with Adobe,it loads the page but then a box comes up with the following message:
Microsoft Visual C++ Debug Library Runtime Error! Program: C:\Program Files\Adobe\Acrobat 9.0\Acrobat\Acrobat.exe The application has requested the Runtime to terminate it in an unusual way. Please contact the application's support team for more information. "
Uninstalling and reinstalling Adobe was no help.Be aware,I'm pretty 'puter illiterate.

A:Solved: Microsoft Visual C++ Debug Library Runtime Error! Program: C:\Program Files\A

Until more experienced help comes along, leave Adobe uninstalled and try the Free Foxit Reader, it reads PDF files and loads a bit quicker and is lighter on resources and takes a hell of lot less disk space.

2 more replies
Answer Match 53.34%

Is there any software (hopfully freeware) that will allow a user to search and
delete invalid XP files. A example would be files with too many characters.

Thank you,

A:Solved: Searching & Deleting bad XP files

A check disk or the system file checker should do what your asking. Do you have a specific issue that leads you to believe you have invalid files?

2 more replies
Answer Match 53.34%

Hi there, this is my first proper question, so please be kind! To be honest it's probably in the wrong place but i'm not sure. Basically, I'm running Windows XP, which has been fairly unstable as late, and thinking it might be because of an overful hard drive, I recently moved several gigabites of music etc. off my main drive (C and onto my second drive (F. Unfortunately, this now means that i'm wasting a fair bit of space on my F drive, as I already exported most-but-not-all of these files to my iTunes music files so I could put them easily onto my iPod. I'd like to free up this space again, but since the files are all in one large folder and not very well organised, it's gonna be a nightmare going through them all and just deleting the ones that are already in iTunes. Does anyone know a simple and effective way of deleting these duplicate files, but keeping ones that aren't duplicates where they are? I don't mind downloading freeware/shareware but I can't afford anything retail at the moment. Thanks for reading!

A:Solved: Deleting duplicate files

13 more replies
Answer Match 53.34%

hello everyone and thanks in advance for your help. my comnputer skills are at the beginner level. i have my backup files stored internally on a program called GFI but i would like to delete them and store them externally. my problem is finding theses files. ive tried everything i know to locate theses file but i cant. Tech Support Guy System Info Utility version
OS Version: Microsoft Windows 7 Home Premium , Service Pack 1, 64 bit
Processor: Intel(R) Celeron(R) CPU 900 @ 2.20GHz, Intel64 Family 6 Model 23 Stepping 10
Processor Count: 1
RAM: 1915 Mb
Graphics Card: Mobile Intel(R) 4 Series Express Chipset Family, 4 Mb
Hard Drives: C: Total - 227676 MB, Free - 195458 MB;
Motherboard: TOSHIBA, Portable PC, Base Board Version, Base Board Serial Number
Antivirus: avast! Antivirus, Updated and Enabledelp finding and deleting thesaes backup files.

A:Solved: deleting backup files

9 more replies
Answer Match 53.34%

I use cobian 9 for my back ups

I recently deleted an old backup but 2 files were left

H:\Cobian Backup\Users 2008-01-06 20;04;20\Kevin & Sue\AppData\Roaming\SecuROM\UserData\ЃϵϳЅЂϿϽϯІχϯπρϴϱЄϱЃϵϳЅ


H:\Cobian Backup\Users 2008-01-06 20;04;20\Kevin & Sue\AppData\Roaming\SecuROM\UserData\ЃϵϳЅЂϿϽϯІχϯπρЂϻϵЉЃϵϳЅ

neither have a file extention.

If I try to delete them I get the error


Could not find this item

This is no longer located in H:\Cobian Backup\Users 2008-01-06 20;04;20\Kevin & Sue\AppData\Roaming\SecuROM\UserData. Verify the items location and try again.

Size: 16 bytes
Date Modifies: 29/12/2007 16:59

How can I delete these 2 files?

A:[SOLVED] deleting undeletable files

Hi Kgkev -

Welcome back to TSF.

Are those actual semi-colons in the date of the path specified?

Regards. . .


5 more replies
Answer Match 53.34%

Hi....How do know if the index.dat files have been deleted? I've started using Index Dat Suite and I'm not sure if I'm doing the right thing to delete the files. Has anyone used this program and can tell me what steps I should take so that the index.dat files are safely deleted. Thanks.

A:Solved: Deleting index.dat files

12 more replies
Answer Match 53.34%

Hi everybody,
i've recently have quite some trouble with my computer, this is one of them:
When trying to delete large files, where it says: "do you permantly want to delete this", they don't end up in my recycle bin. I wouldn't mind this at all if it wasn't because my harddisk doesn't react when I delete something. I don't free up any space even though I just deleted something as big as 5GB. Can anyone help?? I ran "Hijack this" if it can help:
Logfile of HijackThis v1.99.1
Scan saved at 9:03:09 PM, on 5/3/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\CA\SharedComponents\CA_LIC\lic98rmt.exe
C:\Program Files\CA\SharedComponents\CA_LIC\LogWatNT.exe
C:\Program Files\Norton SystemWorks\Norton Ghost\Agent\VProSvc.exe
C:\PROGR... Read more

A:Solved: No files in recycle bin when deleting!

Do you still need help?

1 more replies
Answer Match 53.34%

A while back I seen a method of removing all temp files using *temp*. I tried it using run and nothing. What was the command to use the *temp*
Thanks in advance/

A:Solved: Deleting Temp; files

9 more replies
Answer Match 53.34%

I just dug out an old 120 GB ATA 100 HD and I'm having trouble deleting the many of the files. Basically, I want to delete about 60 GB of ghost images, but I can't.

There is about 100 GB of files on this drive. I can't reformat the drive because I need to keep about 40 GB of these files, and don't have that much room elsewhere to save it. (I have a DVD burner but I don't have 10 blank DVDs)

The only place where I'm having trouble is one specific folder on the root of the drive. I can delete some of the files, but most of the files in the folder and the folders in this folder won't delete. I get a permissions error that says:

I can copy files out of this folder and use them and delete them without a problem. If I try and put a file in this particular folder I get a permissions error:

There are two types of ghost image files: *.ghs and *.gho. Both file types are up to 2 GBs in size. (at 2 GB it starts a new image file) The *.ghs files will delete, but the .gho files won't.

One thing to note is that this drive is split into two partitions: one 20 GB partition that was used for an operating system and one 100 GB partition with a bunch of data. The 20 GB partition is corrupted and I haven't been able to access or recover it. The 100 GB partition is file, except for these file deletion errors.
I scanned the this 120 GB hard drive and it comes up virus free.

Thanks in advance to anyone that can help out. Reformatting the drive... Read more

A:Solved: Trouble deleting files

6 more replies
Answer Match 53.34%

Hi folks, I'm having problems deleting some files in Word? I can delete them OK in Windows Explorer without any problem. I've also checked that they ain't read only.

Dreamboat I've check your site but couldn't see anything that might help.


A:Solved: Can't deleting Word files

6 more replies