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# Solved: Black screen of death at startup, all began with a blue screen

Q: Solved: Black screen of death at startup, all began with a blue screen

Hi, thanks for checking my question. I haven't found an answer to my particular situation:

Dell xps m1430 laptop w/vista (32).

It all started with a blue screen w/scrolling text after the fated restart. The blue screen text said "if this is the first time you've seen this message..." and then comp restarted, again showing the blue screen, then restarted into windows repair mode, after repair mode tried to fix the problem comp restarted, then the screen went black / blank right after the little windows loading animation (where the bar keeps moving from left to right and there's a small windows logo).
It all happened fast, so there may have been steps I forgot, but that's the jist of it.

Now screen always goes black / blank during startup after the windows loading animation, so I can't start windows in normal mode.
I can start in safe mode if I manually force shutdown by holding the power button, so I'm not imploding with fear... ok I am.

Possible causes:
1. This occured right after installing 11 vista updates (that restart was when I saw the blue screen)

2. Also occured the restart after running a patch called "Vista TCP/IP and UAC AutoPatch 6.0" I downloaded it from softpedia, the developer was listed as defcon, and their website listed was securevista.net, but the site is down(I found this out after the problem occured). The patch had lots of positive reviews, and lots of people on other sites also suggest using it to remove the limit of tcp connections which windows unnecessarily imposes. Removing the limit supposedly increases P2P filesharing speeds, so it's a common approach to slow utorrent problems etc to patch the tcp sys file.
I have since "unpatched" it, using the unpatch file which came with it, but I'm suspicious of the software developer now. The patch originally disabled UAC (user account control) which is suspicious to me, but I'm not highly tech savy, so I dunno if that's common or not.

3. I did also remove mcafee's security center. I was busy I guess, that was a mistake, should always restart after each big change. I apologize for the complication this creates in identifying the problem. It's possible I did something else before the fatal restart, if none of these three could be the culprit, then I'll think harder about what that could be, but for now these changes stand out in my mind.

I'm assuming that windows repair mode's changes didn't cause this problem, but I don't have any factual reason to believe that.

What could this be? What can I do?

Thank you

p.s. This is the last time I ever install software from a company that doesn't have an active website, even if this wasn't the problem's cause.

A: Solved: Black screen of death at startup, all began with a blue screen

7 more replies

Hello.

Just today, I turned on my computer and got the blue screen of death, so I restarted my PC. Then a black screen came up saying "Windows could not start beacuse the following file is missing or corrupt : \windows\system32\config\system."

You can attempt to repair this file by putting the winxp cd in etc...

Now when i turn on my computer there is just a black screen showing, with nothing at all on it.

Any ideas anyone?

Thanks very much for your help.

A:Blue screen of death, boot problems, black screen startup

It's a nasty error that requires some persistance and resourcefullness to overcome without a clean install.

If you have a Windows CD or have the recovery console installed, you might want to have a go at these directions.

http://support.microsoft.com/default.aspx?scid=kb;EN-US;307545

Forum example of a successful recovery here:

3 more replies

Dell Dimension 8400, Win XP Professional, 4gb RAM, new motherboard 2 years ago, HD pulled and works when connected to other machine, RAM checked OK.

At startup, get splash screen and goes to black screen with prompt. No message at prompt. Nothing happens. On startup, if hit F2 or F12, goes to black screen and prompt with no error message. It hit F8 to go to Safe Mode, states keyboard failure. No beeps when push power button. All four (4) lights are green. Pulled and replaced battery.

Any ideas? Total business files on this machine.

A:[SOLVED] On startup, Black screen of death

Two things I would check is power supply, and video card. If you have any known good working power supply, and video cards from another computer preferably from a dell on the power supply as they may use a proprietary unit.

2 more replies

Hello,

Starting up XP Pro, either in normal or safe mode, I wind up getting a black screen instead of the desktop. I can only see (and move) the mouse pointer.

More replies

In need of serious help.*
To begin, I am stupid and haven't backed up any of my files so for now a windows reinstall is out of the question. (unless it's completely necessary) okay, so the problem: I was using my computer as normal. Then while on Google Chrome, it started getting slow and said "not responding" this happens all the time, to everyone so I waited and then the dreaded Blue screen of death appeared. Didn't get a look at what it said because it shut down almost immediately. After that it loaded as normal? Which is weird, I think. But got stuck after startup on the black screen of death. All I have is a cursor. Can't do ctrl+alt+del, can't load any of the safe modes. When I go on startup repair, it says "no restore points" on system restore and "could not detect a problem" on system repair or whatever it's called. There must be something to fix this?! :/ I live in hope that the whole system doesn't need to be wiped clean because as I said, I stupidly haven"t backed up my files.*

A:Stuck on black screen of death, after blue screen of death

this sounds like it should be a BSOD thread, post a seperate thread in the BSOD section following the posting instructions for BSODs, make sure you include the dump files, if you don't know how to do that, it should tell you in the BSOD posting instructions.

9 more replies

Hello,

I've been having some troubles with my computer as of yesterday. At startup, the computer goes to the BSOD, and after, it keeps restarting itself and showing the BSOD again in a loop. I've tried starting it in Safe Mode, starting Windows normally, and the last known good configuration. I've tried startup repair. I'm not able to get on it at all (I'm on my desktop right now)

The BSOD says:

Page_Fault_In_Nonpaged_Area‎
Stop:0x00000050 (0x8a600000, 0x00000000, 0x81083843, 0x00000002)

Dell Inspiron 1420
OS - Windows Vista sp2
X82, 32 bit
Vista was originally installed on the system
Yes, pre-installed
The laptop's almost three years old, never any new hardware
Never have reinstalled the OS
Processor, T5250, 1.50, 2MB, Core Merom, M0
Dell battery: Type: WW116, Rating: 11.1V, capacity 56Wh

I'm very sorry, but I'm not sure where to find the motherboard or video card specs. But I know that we've never installed a new video card - it's just the one that came with the computer. If you're able to tell me where I could get that info, I'd be happy to get it to you.

I'm not very experienced with computers, as you might be able to tell. But if you are able to help, I'd VERY greatly appreciate it.

Thank you so much,

Diana

A:[SOLVED] Blue Screen of Death at startup?

Hello, welcome to TSF!

http://www.techsupportforum.com/f217...ns-452654.html

11 more replies

Hi all,

Over the past few months i have been having problems with my computer connecting to my router and often the only way to fix the problem has been to restart the router. Unfortunately, most often the computer would close down but be stuck at the 'shutting down' screen for hours upon hours soi would just have to manually switch it off by holding the power button - i have been doing this approx. 3 times per day for the past 2 months. I know this could seriously corrupt the harddrive but what else could i do. Not sure whether this has contributed to the problem i outline below but i have included just incase.

Anyway today i was just about to log off when my younger brother thought it would be funny to swithc off the computer from the mains. I tried putting it on again but i got the 'Could not load Windows screen'. I started Startup Repair but it just went to a BSOD:

STOP: 0x000000F4 (0x00000003, 0x84EFAD90, 0x08F3B8CD4, 0x0000000)

win32k.sys - Address 8F3B8CD4 base at 8F200000, Datestamp 4549aea2.

Put computer off and tried Startup Repair but again would either get BSOD again or it would just keep on running and curiously the mouse would stop responding and when i hit a keyboard button everything freezes.

Also tried putting in safe mode but no luck as i would get a (different) BSOD:

STOP: 0X00008086 (0X0000000, 0X0000000, 0X0000000, 0X0000000).

P.S. I tried to system restore but it says i have no restore points made... Read more

A:[SOLVED] Blue Screen of Death at startup!

Hello abbas5001!

Try running chkdsk from a command prompt. Boot up the Windows installation DVD or repair disc, and select "repair my computer". Enter the following:
Code:
diskpart
list vol
Make note of the letter of the main volume, your OS one. It is most likely C, but if not, replace the letter below:
Code:
exit // that just exits diskpart
chkdsk c: /r
You can also try a startup repair, from the Windows DVD or repair disc.

12 more replies

I have been having problems with my computer lately as stated in the title, I suspect there are things running in the background that I am not using. I downloaded HJT and ran it, here is my log:
Logfile of HijackThis v1.99.1
Scan saved at 2:44:23 PM, on 1/18/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\brsvc01a.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\SYSTEM32\Brmfrmps.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Analog Devices\SoundMAX\SMax4PNP.exe
c:\apache\APACHE.EXE
C:\Program Files\Dell\Media Experience\PCMService.exe
c:\apache\APACHE.EXE
C:\Program Files\Norton AntiVirus\SAVScan.exe
C:\WINDOWS\system32\hkcmd.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\Microsoft AntiSpyware\gcasServ.exe
C:\Program Files\Java\jre1.5.0_04\bin\jusched.exe

A:Solved: very slow startup, blue screen of death

16 more replies

I've having an issue that I think some ppl had, windows 8 crashing going to blue screen of death or blank black screen and then it restarts by itself, also I have noticed that it says repairing disk in D:/

I have one SSD 120gb in the C:/ which it host the operating system and some minnor programs, in a HDD which is my D:/ drive there I have my games.

ASRock 990FX Extreme 9
AMD FX 8350
Kingston Hyper X 120GB SSD
WD black 500GB HDGB HDD
Corsair Vengeance 8gb Ram 2133Hz
Windows 8

Thanks for the time, if more info is needed I willl gather it and post it

A:How do I fix windows blue screen of death and black screen

Update, seems that some tweaking did fix the problem, go to search and type power, in the left click on the one that says change what power buttons do, then uncheck the box that it says turn on fast startup (recomended) then save changes and a restart and youre done -at least for me it worked-

19 more replies

I am running windows 7 Ultimate 32 bit and facing with a big problem,I suppose.
-Black screen sometimes appears after windows is starting(after this)
-Blue screen of death always appears when I am trying to connect for more than 7/8/9/10 times on some of wireless networks,and very rarely appears when I'm playing a game or doing something on the internet.
-Some programs freeze sometimes such as Firefox,DivX Player,Winamp...

A:blue screen of death,black screen,freezing...

6 more replies

So for the past 2 weeks I've been crashing none stop usually after playing game for about an hour or just browsing or watching a movie, its a mixture of Page fault in none page area, Memory management, IRQL not less or equal, among others. I don't know whats causing the crashes or any help would be greatly appreciated. i had this laptop for since early december 2009.

OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 64 bit
Processor: AMD Turion(tm) II Dual-Core Mobile M500, AMD64 Family 16 Model 6 Stepping 2
Processor Count: 2
RAM: 3836 Mb
Graphics Card: ATI Mobility Radeon HD 4200 Series, 320 Mb
Hard Drives: C: Total - 291444 MB, Free - 24376 MB; D: Total - 13495 MB, Free - 2249 MB; F: Total - 99 MB, Free - 95 MB;
Motherboard: Hewlett-Packard, 3642
Antivirus: Norton Internet Security, Disabled

A:Blue screen of death, Freezing, and black screen

Have you installed anything lately? There could be some program or service doing something that isn't needed.
How's the case temperature? Perhaps it's running too hot.

2 more replies

Hello

I have a computer running Windows 7. Last night the computer was running fine. This morning when I turn it on, i get a black screen. To fix the problem I conducted a system restore. After it finished restoring, the computer restarts and everything worked fine. To make sure if everything was in working order, I restart it again. After the "Starting Windows" screens comes up, I get the Blue Screen of Death. I can't even read what the error says because the computer just restarts itself. I did not connect anything new to the computer. I performed a hardware diagnostics to see if it was a hardware failure but no error was found. I can't even get into safe mode. The SFC.exe will be my next step.

A:Windows 7 Black Screen then Blue Screen of Death

The SFC.exe did not work either.

4 more replies

after installing software needed to remote access hospital, (ICA32, aventail) started to get blue screen of death.
i disabled aventail automatically running at start up. still got blue screen.
i restarted with last known good configuration and so far no blue screen.
still, the restart takes too long (predates blue screen) so i wonder if you'd look at this Hijack log and make some suggestions.
much thanks
echorascal

Logfile of HijackThis v1.99.1
Scan saved at 1:13:37 AM, on 6/15/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\ehome\ehtray.exe
C:\WINDOWS\zHotkey.exe
C:\WINDOWS\system32\igfxtray.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
C:\PROGRA~1\Yahoo!\browser\ybrwicon.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\Program Files\Common Files\AOL\1123889542\ee\AOLSoftware.exe
C:\PROGRA~1\Yahoo!\browser\ycommon.exe
C:\Program Files\Yahoo!\Antivirus\CAVTray.exe
C:\Program Files\Yahoo!\Antivirus\CAVRID.exe
C:\PROGRA~1\Yahoo!\YOP\yop.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\system32\ctfmon.exe

A:Solved: slow startup; intermittent blue screen of death

8 more replies

Hello everyone.

I have a Toshiba Satellite L450D-13X computer for the kids, and for the price it's a good laptop. Have had no issues with it until two weeks ago when the screen froze for the boys whilst playing a game and downloading a program from the net. Had to do a force shutdown and since then we have a BSoD on every boot-up. This is what we have tried:

On 'Starting Windows' we are given an option of either 'Launch Startup Repair' which ends up as BSoD or 'Start Windows Normally' which reverts back to the 'Starting Windows' option list.
Any attempt to enter 'Safe Mode' results in BSoD.
Attempting to boot an ISO of the Windows Recovery Disk on a USB key (we did highlight it and promote it to the top) results in BSoD. Borrowing a proper Window 7 installation DVD and highlighting this as an option results in BSoD.

In fact, the only option we used that threw up something different was using advanced boot options. On one of these options we got the Blue Screen of Death with the following information:

Unmountable_Boot_Volume
Disable Bios Memory Options such as caching/shadowing

Tech info

Stop: 0x000000ED (0xFFFFFA80023C2CDO 0xFFFFFFFFC0000185 0x0000000000000000 0x0000000000000000)

I don't mind erasing the hard drive and starting again, there's nothing on it that's critical. I'd very, very much appreciate a steer on this. Checked the web for stuff and nothing seems to assist in any other options. I am not particularly tech literate but can follow instructions.

A:Black Screen of Death/Blue Screen of Death

[1 - Novice] How to ask for help with a BSOD problem

http://www.sevenforums.com/crashes-debugging/96879-blue-screen-death-bsod-posting-instructions.html

2 more replies

All of a sudden, I get the Blue Screen of Death, then when I restart computer the screen stays black, even though its running. Any help would really be appreciated.

A:Blue Screen of Death Then Black Screen

If you can get to the F8 screen, try last known good configuration option. If can't reach that screen, pretty soon regular BC techs will appear, follow their advice, you can't go wrong.

1 more replies

At least 3 times today, I have gotten the Blue Screen of Death. I don't see anything on it that lists a problem. When computer starts up, it doesn't even get to the "Starting Windows" part, its just a black screen. I have looked and Googled and can't find any help with this problem. Has anyone had this happen to them? PLEASE HELP!

A:Blue Screen of Death Followed by Black Screen

Hello and welcome BeachGadog see this
Troubleshooting Windows 7 Failure to Boot

PS Some system specs would be helpful too mate
System Info - See Your System Specs

1 more replies

Blue screen of death now just black screen...that features a blinking underscore icon....

The horror....the horror....

What have I done?

Anyone have any idea how to get my PC back running?

Cant run TSG Sysinfo obviously. The PC is running Windows XP 32 bit.

-----------------------------------------------------------------------

A:Blue screen of death now just black screen...

16 more replies

Hi all,

Starting yesterday my computer would go through startup... while loading the desktop it would crash to blue screen with white text (unfortunately, I can't remember the exact error message). If restarted, it either goes to a blank black screen or back to blue, and I could only get the computer to operate in safe mode with networking. My antivirus software (avast free, malwarebytes)scanned and found no infections.

I have Windows 7, Samsung laptop.

Today, I was able to start the computer normally and am functioning with internet (still acting a little funny), but I am sure something is still not right. I also did a system restore last night, with the same problems (crashing, not starting up).

Any assistance would be highly appreciated!

Brit

PS: I (goofily) started a similar topic in the "Windows 7" forum section without knowing this section was down here... Sorry! I tried to delete the topic/post but couldn't. Thanks.

A:Blue Screen with Error Messages, Blank Black Screen on startup

Hello,I will be helping you with your problems. Please be patient while I assist you.Some points for you to keep in mind while I am helping you to make things go easier and faster for both of us Please do NOT run, install or uninstall any programs, unless instructed to do so.
We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability. Please do not attach logs or use code boxes, just copy and paste the text.
Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post. Please read every post completely before doing anything.
Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process. Please provide feedback about your experience as we go.
A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same", this requires the extra step of looking back at your previous post.NOTE: At the top of your post, click on the Watch Topic Butt... Read more

14 more replies

Hey guys

been having this probelm for awhile now, solved it for a while by dedusting my comp but its happening more and more now, ive uploaded what u required. have to hold down the power button to solve it.

Windows 7 was installed witht he comp over a year ago now

A:blue screen (well black) of death

Quote: Originally Posted by Ravendude

Hey guys

been having this probelm for awhile now, solved it for a while by dedusting my comp but its happening more and more now, ive uploaded what u required. have to hold down the power button to solve it.

Windows 7 was installed witht he comp over a year ago now

First I would remove Symantec. A known cause of BSOD's and 2 years old. Then update the following

Code:
PxHlpa64.sys 3/12/2008 9:58:17 PM fffff880010d9000 fffff880010e4d00 0x0000bd00 0x47d88a39
e1y62x64.sys 6/12/2009 9:16:42 PM fffff88004224000 fffff8800426d000 0x00049000 0x4a32fdfa
ccHPx64.sys 6/19/2009 7:28:39 PM fffff880040cf000 fffff88004162000 0x00093000 0x4a3c1f27
SymIMv.sys 6/22/2009 7:11:56 PM fffff88002c8a000 fffff88002c95000 0x0000b000 0x4a400fbc
SRTSPX64.SYS 6/22/2009 10:47:54 PM fffff88002de0000 fffff88002df4000 0x00014000 0x4a40425a
SYMEFA64.SYS 6/23/2009 5:52:39 PM fffff88001072000 fffff880010d9000 0x00067000 0x4a414ea7
SYMEVENT64x86.SYS 6/24/2009 4:19:12 PM fffff88002d20000 fffff88002d56000 0x00036000 0x4a428a40
SYMTDI.SYS 7/6/2009 8:28:48 PM fffff88002cd4000 fffff88002d20000 0x0004... Read more

9 more replies

I dont know if i should call this blue or black screen of death.  What happens is that when i try to boot up my computer i cannot load up my desktop.  I get the welcome screen and the sound that the desktop is up but my screen then immediately goes to black.  My system the restarts and im able to load up in safe mode with networking.

OS - Windows 7· 32 bit· Is the OS is a full retail version· Age of system- 2 years· Age of OS installation- 2 years ago· CPU- i5 4670k· Video Card- nvidia gtx 780ti
Desktop

I was able to perform the sysnative file collection app however when I tried to perform the perfmon /report in cmd prompt another window popped up.

A:Black/Blue Screen of Death

Hi. . .

The bugcheck on all 4 dumps was 0x116 - video driver was unable to reset within 30 seconds.

Probable cause was listed as NVIDIA video -

nvlddmkm.sys Thu Mar 03 04:14:37 2016 (56D8007D)

https://www.sysnative.com/drivers/driver.php?id=nvlddmkm.sys

Update the driver. If BSODs continue, roll the driver back to a prior version.

If BSODs continue after that, test the video card - https://www.sysnative.com/forums/hardware-tutorials/3907-furmark-display-card-stress-test.html

You may also have to swap the video card out even if the results of Furmark were favorable.

Regards. . .

jcgriff2

Built by: 7601.19135.amd64fre.win7sp1_gdr.160121-1718
Debug session time: Mon Mar 7 13:12:40.703 2016 (UTC - 5:00)
System Uptime: 0 days 0:33:03.874
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
Probably caused by : nvlddmkm.sys ( nvlddmkm+162584 )
DEFAULT_BUCKET_ID: GRAPHICS_DRIVER_TDR_FAULT
BUGCHECK_STR: 0x116
PROCESS_NAME: System
FAILURE_BUCKET_ID: X64_0x116_IMAGE_nvlddmkm.sys
Bugcheck code 00000116
Arguments fffffa800cb94010 fffff88007843584 0000000000000000 000000000000000d
BiosVersion = 1007
BiosReleaseDate = 05/17/2013
SystemManufacturer = ASUS
SystemProductName = All Series
MaxSpeed: 3400
CurrentSpeed: 3405

0 more replies

I turned my computer off when it was taking a long time to shut down and now I'm paying the price.

When I try to load regularly I get a Blue Screen of Death--screenshot attached.

The system them automatically restarts and gives me the option to start normally or launch windows repair. If i do the former, it goes BSOD and loops back to where I started.

If I choose the later, the system loads the files, then shows the windows logo, but them goes to the Black Screen of Death, i.e. a black screen with an over-sized mouse.

I've have search for suggestion, and tried most of them, but simple tech moves (unless I missed something) do not seem to work.

What can I do?

A:Blue AND Black Screen of death

The Repair choice should have given you options, not loaded Windows. Did you give the black screen with the arrow a good five minutes just in case?

10 more replies

Vista 32, upgraded, a HP Pavilion Slimline. May have been a bit slow in shutdown and locked up in desktop screen. I pulled the plug to shut off. I later restarted and got a blue screen with no response to keystrokes. I found in win 95 or 98 days that if you leave a blue screen on long enough the starting screen may become up.

In this case on restart I got a black screen with nothing happening. I tried a basic downloaded boot disk. No response on several tries. No way to determine what the specific problem is except that whatever procedures are listed here tend to assume there will be a response to a proper type of disk. Quite a few disk developers recovery say they can boot whatever you have. Norton, which works closely with Win has a utility to beat open a non-responding computer. However something must be able to find the stopping point and with a dead screen I don't know what type or whose disk to use.

So which recovery path do I take first?

A:Blue and then Black screen of death!

Welcome
Start here:
Create a recovery disc using another computer.
If you create a recovery DVD, you may be able to boot to recovery options
Create Recovery DVD.
Hard Disc Controller must be set to IDE in BIOS and Bios must be set to boot from the CD Boot Priority - Change

The Vista recovery disk is used to boot Vista when it won't boot - to run Startup Repair, System Restore, access a Command Line, Recover using a Vista Backup Image, etc.
System Recovery Options. Choose an option tht will not cause you to lose your stuff.

If Vista will not start now, boot the Recovery CD to run Startup Repair which automates System Restore as well as numerous other tests including System File Checker which can repair system files which are not corrupted beyond repair.

If Vista still will not start, try booting into Safe Mode to run sfc /scannow to repair System files.
Special Thanks Given to Seven Forums.

Below is a bulletin distributed by MS to explain the start up procedure when Windows will not boot.
Startup Repair. Startup Repair is a Windows recovery tool that can fix certain problems, such as missing or damaged system files, that might prevent Windows from starting. Startup Repair is located on the System Recovery Options menu, which is on the Windows Vista installation disc. If your computer has preinstalled recovery options, it might also be stored on your computer's hard disk. For more information, see Startup Repair: frequently asked questions and What are t... Read more

4 more replies

Can you help me? My pc, on most occassions, suddenly stopped letting me into the login page. There are only certain occassions where it lets me in. Here are the details of the problem:

PC specs:
HP dv7-3085dx Entertainment Notebook
Windows 7 Home
Nvidia GeForce GT 230M
intel i7 - 64 bit proccessor

In simplest terms, this is what happens when I boot:
1. HP logo comes up
2. Proceeds to the "Starting Windows" screen
3. Screen Blacks out. (I'm aware of two kinds of black screen, this is one where the monitor is seemingly turned off, not the one where it's dark grayish)
* It also prevents me from booting from a Hibernate state.

Some things I've noted are:
- Sound card is up (during startup it disables momentarily, but I assume that this is normal behavior), wifi is active
- I can access Windows Recovery Console
- This doesn't occur if I...
- Do a memory diagnostic via Windows Recovery Console
- choose Safe Mode (even with Networking)
- on the Startup screen, I choose "Enable Boot Logging" (Weird, I know!)

Things I've tried that didn't fix it:
- System Restore
- Updated / Rolled back video card drivers
- Installed / Uninstalled sptd.sys from Daemon Tools Lite

I've had to reboot for more than 20 times now and I'm afraid doing even more will harm my laptop. This is nuts because I have no leads to the problem.

A:Black Screen of Death on Startup

11 more replies

Yo, I recently made a post called blue screen of death, heh,excuse moir, that wasnt my problem, i got confused. So here we go again. I have very common crashes with my pc mostly when I play JKA , it just crashes and this comes out. aaah, Have I uploaded the pic? I think i have, so any ideas?

A:Black screen of blue letters- DEATH

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I'm quite sure that if i get one more memory dump i'm going to throw this unit out my very high, my very, very high window.

Ok, I am so frustrated (like most people who turn to forums) I've got the old "black and white game trying to run on xp home" problem. I've tried all the patches and compadability changes, and here's the thing. when i get to patch 1.2, it says i'm not running the right version of the game and it's not compatible. what's the most weird is that when i try to get the 1.1 patch installed (the patch that CAME on the disk) it says the same thing.
when i run the game, it goes to startup, then poof with the blue screen of death. I've attempted BIOS updates, driver updates.....NOTHING is working. not even creature isle (Which is said to be xp compatible) will work. I just want to play my game! thanks for your time and help

amd athalon 1.2g
ati rage mobility
VIA AC '97

A:black and white=blue screen of death

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One of our computers, running Windows XP, has something wrong. I suspect a virus.

When it turns on, it goes to the Welcome screen and then the BSOD.

Being the knowledgeable chap I am, I tried Safe Mode and it starts up perfectly fine.

Other than that, I have no other information unless you want what the BSOD says.

Thanks for any help.

A:Blue screen of death on startup, normal startup on safemode

24 hours... *bump*

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Hi!

I'm not sure I'm posting in the right forum, because I'm not sure if my problem is being caused by a virus/spyware, so if this is the wrong forum, please let me know.

My computer crashes to the dreaded Blue Screen of Death (BSOD) immediately after starting up. It usually says it is beginning a physical memory dump, but never actually dumps the memory. Sometimes it goes immediately to the BSOD upon starting up; other times it gets through the Windows login screen, boots to the desktop, and then crashes to BSOD before it finished loading the applications in the system tray.

It won't boot up in Normal mode - hasn't in 2-3 days despite repeated attempts. But it will boot up fine in Safe Mode every time.

Ran anti-virus scan in Safe Mode. It found nothing.

Ran anti-spyware scan in Safe Mode. It found nothing except 33 tracking cookies, which I quarantined.

I have tried using System Restore to go back to several different restore points. System Restore seems to work fine until it gets to the point where it has to shut down and restart the system. It shuts down, but then goes to the BSOD upon restarting. At that point, I have to shut it down manually. Then I start it up again and get a message from System Restore that my computer has been successfully restored to the System Checkpoint I had chosen. So to test whether the Restore solved the problem, I try to shut down and restart. But upon shutting down, I get a message that I need to end a program cal... Read more

A:Blue Screen of Death on Startup

Uh oh! I tried to run CHKDSK /F, and now it won't even boot up into Safe Mode. It goes past the Windows login screen, and as soon as you see the desktop appear it flashes to the BSOD.

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hello.

Im sorry if i don't explain this very well but i will explain as much as i can and as clear as i can.

I have a:

Dell Inspiron 6400 Laptop
Windows XP

and when i start up it gets half way though the loading screen and come up with the "blue screen of death" and i have taken a picture of the message i get and uploaded it to the following link:

i have already done a memtest from the ubuntu live cd and that come up with no errors, as shown:

and i also booted up my laptop well pressing the "fn" key and went into another system test and it passed, as shown:

i also changed the memory (ram) from other working dell inspiron 6400 laptop and no luck also changed the hard drive and no luck... i also put the memory (ram) and hard drive into my other laptop and it all booted up fine... so im really lost of things to do now im pretty close to just chucking it into the bin if im honest .

any ideas though?

Ashley

oh and just to add... i also tryed installing ubuntu linux on it and it installed and ran fine :/ :s

A:blue screen of death at startup

Why not post the screen shots directly on here instead of the SPAM filled ADrive? Just because you are getting a blue screen does not mean it is a memory error. What did you do or install onto the hard drive prior to the blue screen occuring? Can you boot into safe mode?

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I am a recording engineer and run a Windows 7 Pro PC (custom built - 16 gig ram)) with Sonar and lots of pro audio software. I recently installed some new software and I am now getting the attached Blue Screen upon startup. Help!

I have tried uninstalling and reinstalling, with no luck. What is this problem and how can I fix it while still maintaining the use of my software?

Thx all!

A:Blue Screen of Death on Startup

Hi

Boot the system in to safe mode.

Create a system information report.

1. Open RUN dialogue by pressing Windows key and R together.

2. Enter Msinfo32 in the RUN dialogue to open Microsoft system information tool.

3. Choose File --> Save and save the report in the name system information.

Copy and Zip all the files located inside C:\Windows\Minidump folder to a single file. If you encounter a permission error, disable User Account Control and restart the system in to safe mode again.

Example file hosting sites :

https://www.box.com/

http://www.mediafire.com/

http://www.sendspace.com

10 more replies

Hello,
I've got a Dell Inspiron 8600 running Win XP Home Edition (when staring, it shows "Dell Latitude"); it's been a long time (a year?) since I tried anything.  Was talking to our I.T. guy and he suggested I give you a shot at this.
When starting, after the DELL screen (with F2 and F12 options) the window with Please select the operating system to start:
Microsoft Windows Recovery Console
do not select this [debugger enabled]
Microsoft Windows XP Professional
After selecting Microsoft Windows XP Professional (the default if I don't touch the keyboard), I get the black screen with "start in safe mode, safe mode w/networking, safe mode w/command prompt,...etc.
Whatever I try, it says UNMOUNTABLE_BOOT_VOLUME
In plain Safe Mode, it gives the Technical Info:
STOP: 0x000000ED (0x82F2EE30, 0xc000009c, 0x00000000, 0x00000000)
In Safe Mode with Networking:
STOP: 0x000000ED (0x82F359E0, 0xc000009c, 0x00000000, 0x00000000)
In Safe Mode with Command Prompt:
STOP: 0x000000ED (0x82F2EE30, 0xc000009c, 0x00000000, 0x00000000)
In Last Known Good Configuration:
STOP: 0x000000ED (0x82F21900, 0xc000009c, 0x00000000, 0x00000000)
Start Windows Normally:
STOP: 0x000000ED (0x82F21900, 0xc000009c, 0x00000000, 0x00000000)

If I try the Recovery I still get the UNMOUNTABLE_BOOT_VOLUME and...
STOP: 0x000000ED (0x8234E590, 0xc000014F, 0x00000000, 0x00000000)

I assume it's some kind of infection.  I only use this for personal stuff and am going out of town for work (for 2 weeks) ... Read more

A:Blue screen of death on startup.

BSOD Index http://www.carrona.org/bsodindx.html#0x000000ED
Usual causes:  Hard drive problem, File system problem, Improper boot parameters

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After a Windows Update (don't know which one, as I just kept getting prompted to update and I did), it keeps giving me the blue screen of death after a few minutes. I tried to do a System Restore. Since the computer is fairly new, there was only one restore point. I restored to it, and now the problem got worse to where I get the blue screen on startup. I've tried to log in using Safe Mode, but it freezes each time (except if I choose to log in with Safe Mode - Command Prompt, which is even harder for me to understand).

I truly hope there's a fix to this.. Help?

EDIT: After I let it sit for a while, it actually didn't give me the blue screen of death for over an hour. I didn't touch anything for an hour. Then I tried to play a game, and the blue screen of death reappeared. It restarted, and now it's back to appearing on start-up. It's not the game, as again this only started happening with the Windows Updates..

A:Blue Screen of Death on Startup

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hey, every time i start up my pc i get the blue screen of death, im running windows 2000 professional. i have tried to boot to safe mode, last working configuration to no effect, the whole f8 menu helps none, i have tried using bios to change the boot option to my cd rom to install OS over Os but it doesnt work boot disc helps none, cant boot to dos because there is no true dos to this OS...ive tried everything under the sun but nothing works can anyone help??

error message i am recieving:

***STOP: 0x00000071 (0x0000000, 0x0000000, 0x0000000)
SESSION_INITIALIZATION _FAILED

if this is the first time you have seen this stop error screen restart your computer. If this screen appears again follow these steps:

check to make sure any new hardware or software is properly installed. if this is a new installation ask your hardware or software manufacturer for any windos 2000 updates you need.

if problems continue disable or remove any newly installed hardware or software. disable bios memory option such as cacheing or shadowing. if you need to use safe mode to remove or disable components restart your computer and press f8 to select advanced startup.

refer to getting started manual for more troubleshooting information on stop errors.

A:blue screen of death on startup

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Yesterday I tried to turn on my laptop and it jumped to a screen saying that windows was not shut down properly last time (Which is incorrect, it was shutdown properly and there hasn't been any abnormal activity or malfunctions with the computer. No programs were installed recently and only) it then gives me the choices of starting in safemode and such. Attempting to start up in any mode the computer goes through the beginnings of startingup and then flashing the Blue Screen Of Death, with the error:
UNMOUNTABLE_BOOT_VOLUME
Stop 0x000000ED (0x8673C838, 0xC000009C, 0x00000000, 0x0000000)

I tried to use my boot cd, but it does the exact same thing.

My computer has a system restore function as well so I selected that. The program has a 6 step process, the first being a choice of what kind of reformat (ie: complete reformat or make a backup of all the files before reformatting) but it automatically selects complete reformat and save nothing.

I don't want to loose any files, what would you recommend doing?

Computer Specs:
Gateway 7426GX Laptop
100gb hdd
running Windows XP Home with SP2
AMD 64 Mobile Athlon 3700+ 2.4ghz
1gb DDRram

A:Blue Screen of Death on Startup

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Last weekend I had a problem where every time I started my computer I received a blue screen of death informing me that my computer had improper Boot Volume or some nonsense like that. Using instructions I found via Google (some from this site!) I restored my boot volume using the windows cd.

Tonight yet again my computer has to decided to mess up with a blue screen after startup. this time I get further into the start process (but not to windows) than I did last weekend, but I don't have time to read what the blue screen says before it makes my computer restart. last weekend it would just hang on the blue screen til I turned it off but this time I get a brief flash of blue and then it's restarted. It also doesn't look like there's as much text on the blue screen as before...but it may be the brief period I get to see it (or lack thereof).

I do feel as though the two instances are related as they seemed to start the same way. I went to restart my computer using the restart command, it would not restart, one of my open windows froze and would not turn off in task manager, so I turned it off manually. yes, I know that's not good at all, but I've turned it off before without it completely crapping out on me, it seems to only have this effect when it won't shut off when I want it to.

Despite the differences in the behavior of the startup error and the blue screens do you think it is the same problem? Should I try the boot volume restore thing... Read more

A:Blue screen of death upon startup

Since we cant establish the exact Windows Stop Error message, nor can we enter Windows Safe mode we need some guess work... sounds strange.

Anyway, i ask first, can you boot to a command prompt? (The same way you boot to Safe Mode, i.e F8 Key is the same way you boot to command prompt, except you select Safe Mode with Command Prompt).

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Hello all,

I've been having some very strange behaviour on my home theatre pc the last 2 days and was hoping you could help me out. A break down:
Hard ware:
Home Theatre PC
No brand - built up myself
Core 2 Due 2.3 Ghz running on S Series GA 965 DS3 motherboard.
2 x 500 GB hard drives (one is Western Digital, the other I forgot)
Nvidia GeForce graphics - can't quite remember which one but I believe it runs at 420 mhz.
Hooked up to a 40 inch LCD from Samsung
Windows XP Home Edition

The computer served as my media centre to watch downloaded content on, as well as playing games. It was initially hooked to the internet but was taken off a few months ago. 2 days ago, I hooked it back up. I am running AVG so the first thing I did when I got the connection was update AVG. I had to run the AVG update several times and the 3rd time I was running it, I suddenly got a pop saying AVG found a virus! About a second later, the blue screen of death appeared. Another second later, the computer restarted and has never been the same since.

Sometimes when I restart, it will go to the blue windows welcome screen, and then have a blue screen of death (again for half a second) and then restart. As it restarts, it will sometimes go through the usual setup but takes much longer, especially when you see the desktop graphic. It will stay on that for about half a minute before my icons start to appear. When I boot up this way, my internet connection no longer works (it shows n... Read more

A:Blue Screen of Death at Startup (sometimes)

Update: Have un-installed AVG 7.5 and no changes. Am now downloading 8.0. and after installing that, will see if it can pick up anything.

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Whenever I start my computer I get the choice of start in safe mode or normally etc. but, whatever I select I get a blue screen of appending doom and have to restart.
I also can't get it to boot from my Windows disk.
I am running on Windows XP service pack 2.
Thanks, Felix.

PS. the blue screen basically says:
UNMOUNTABLE_BOOT_VOLUME
blah blah blah...
Technical information:
***STOP: 0x000000ED (0x81F48E30, 0xC0000032, 0x00000000, 0x00000000)

A:Blue Screen of Death at Startup!

Hello ,

what this is telling you is that your harddrive is corrupt !!

or that it has been infected by a virus that has rendered it unbootable !!

or that it has died !!

now when you try to start your system can you here the harddrive spin up as if it wants to load ?

can you see the indicator light working when you start your system ?

are you able to get into the bios ? if you can dose your system reconize your harddrive in the bios ? you may need to retell the bios that the drive is connected and working ..

you can get a downloadable set of programs that can be burned to cd to use on your system to check your harddrive here (http://www.majorgeeks.com) (UBCD) is the name of the set of programs or if you know the brand name of your drive as in ( maxtor / seagate / hitachi ) you can go to its home site and download the tools for it and check it also ..

Mike R.

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I have a problem occuring recently with my computer, I start it up and upon getting to the desktop it will just restart sometimes displaying a BSOD for what seems to be a split second or doesn't show it at all.

All my hardware is new, and shouldn't have any issues, although I can be wrong I really hope it doesn't come down to such circumstances but I need some help desperately.

I can get into safemode, but have no idea where to go from there and the weirdest thing is, it will work at my friends houses (2 differant towns/locations etc.) without a single problem, but as soon as I get home I have the same issues, call it weird whatever.

Pretty much i'm dumbfounded and really have no idea whats going on, looking for help as soon as possible, please help me =)

For the most part, I can answer questions efficiently cause I have some experience with computers in general, just not this in depth. So please help me

A:Blue Screen of Death upon startup

First thing is to read the BSOD message. To do that, stop the auto-restarts.

Turn off auto restart - right click my computer, properties, left click advanced, and in the startup and recovery section left click the settings button and uncheck the box 'automatically restart'... next time it will blue screen properly, then you make a note of the exact message and post it here.

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Hello everyone, my question has probably been answered before, but out of all the blue screens of death questions I saw, none of them specifically help my problem. This is all on windows XP btw.

I recently got a virus by downloading what I thought was a no-cd crack for a game I just bought, turns out it wasnt a no-cd crack. I could not figure out how to remove it myself, so I called geeksquad to come and fix it. It was that virus that gives you the 1 minute countdown and shuts itself off. Well, turns out the guys from geeksquad tend to mess things up and make things worse than they originally were. They removed the virus, and replaced it with an even more annoying problem. Now whenever I start up my computer I get a blue screen of death with a STOP error message. You all know the scripted message, but the technical information reads

*** STOP: 0x0000008E (0XC0000005,0xB1B67D59,0XAE0ECA28, 0X00000000)

Beginning dump of physical memory
Physical Memory dump complete.

Now I have been having this problem ever since geeksquad came out and "fixed" my computer. From what I understand this is a problem with the RAM, and I know it is not a hardware issue because all my RAM is brand new. Any assistance would be greatly appreciated fixing this problem. Thank you very much.

A:Blue Screen of death at startup

Welcome to TSG....

Since these errors have multiple fixes for what you are doing I usually do a Google search and post the link to the solutions it finds, Hopefully this helps

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First, thanks in advance for clicking on my topic title!Problem: Windows starts up normally and the User selection screen pops up. After selecting a user, I get the blue screen of death and the laptop reboots. Upon trying boot up on Safe Mode, I get a completely black screen with a blinking " _ " at the top left corner of the screen.Past Pertinent History: I contracted the Antivirus XP 2008 malware on my laptop. I was linked here, but during that time BleepingComputer was undergoing maintenance! Impatient (I should've just waited), I looked up another tutorial on removing the malware. It told me to delete some of the malwares main files (I think 3). I did, and since then I haven't been able to boot the laptop up.Laptop info:WinXP Home EditionCan access BIOSASUS, bought from AsiaWon't read a boot disk that works fine on my WinXP Home desktop (is it because my desktop is from U.S. and the laptop in question is from Taiwan?)Thats pretty much all the info I can think of right now

A:Blue Screen Of Death On Startup

Try running System Restore.Start> All Programs> Accessories> System Tools> System Restore.When this opens make sure that "Restore my computer to an earlier time" is chosen, and click on Next>.The dates appearing in bold are the dates that you can restore to, click on the date that you want and then click Next> to start the System Restore. This may take a long time to complete, and when it is done it will restart your computer. When the computer restarts and you have logged on as the administrator a Restoration Complete page will appear, click on OK to complete the process.

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Has anyone seen anything like attached photos? Done multiple google searches and nothing useful has turned up.

The computer is a XP x86 system with onboard graphics, motherboard has already been replaced. Don't know where to turn next.

Any help much appreciated.

A:Black screen of death with weird blue symbols

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So I fixed the black screen of death, by unselected a few startup programs(cyberlink services) and disabled UAC as well. I am now able to view all my files, but everything looks like windows 98(I tried to change the theme, but i can't find any now). I can't do a bunch of things(log onto my wireless).

I was wondering how I can fix this, I was thinking of repairing vista startup, unless there is something easier?

When I run msconfig-> services, i hardly have any services(i have 2, compared to about 25 before. I have 0 when i click hide all microsoft programs) which is weird because I only stopped two.

Any help would be very excellent.

edit: it actually looks like its running in safe mode(without the safe mode text on each corner), but i have selected normal start up.

A:Startup problems after fixing Black Screen of death

Hello sp00ks222 welcome to TSF

It sounds as if you selected 'Selective Startup' which allows only the very basic drivers to startup.

Try this

1. Select 'Start' and type 'MSConfig', Press enter

2. The panel should open on the 'General' tab, Select the check box next to 'Normal Startup'

3. Select the 'Boot' tab and make sure nothing is checked in this tab

4. Select 'Apply' and then 'Exit With Restart'

5. Once the machine is rebooted you should be good to go :)

You may have to go into the startup tab later and add on programs you want to start at boot.

Regards

Craig

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Using a Dell Inspiron 15 N5050 Laptop (Product Support | Dell US )

I've been running Windows 10 without an issue for around 6 months now. After a recent update (Thursday), now when I boot up my computer from shutdown/restart I get a black screen. I can hear the sounds. To remedy this, I close the lid and wait for the fans to go off (Sleep). When I open it again, the screen is displayed without a problem.

I had a look at possible remedies and came across this following microsoft QA:

I therefore turned off fast startup and still didn't rectify the problem. I checked for updates and confirm that BIOS and all drivers are up-to-date.

It's clearly something to do with display drivers. In device manager, my display driver is: Intel HD Graphics 3000 (ver: 9.17.10.4229).

Can anyone give me any suggestions on what to try next?

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Hi,

Yesterday I was watching a TV show streaming through a site that I have never had problems with. However as I was watching my internet froze and my computer shutdown I believe due to a virus from this site. Ever since then I cannot log into my computer (unless I do so through safe mode). The blue screen comes up and the technical problem at the bottom says:

STOP: 0x0000007E (0xC0000005, 0x86D0C867, 0x803997CC, 0x803994C8)

I've tried to reset my computer back a couple days and this hasn't worked. I've also tried CCleaner, SuperAntiSpyware, and Malwarebytes Antimalware to find a problem. I've deleted a bunch of stuff but nothing seems to make the blue screen go away. I've also researched the 0x0000007E version of the blue screen but can't find the solution to my specific problem!! Please any help would be GREATLY appreciated.

Kat

A:Blue Screen of Death with Vista at Startup

Did not know I had to include a log file. Here it is...if anyone can help it would be greatly appreciated!!

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Hi, I am going through some problems with my system dying on me, and was hoping to get a second opinion by having someone look over my system information.

I built my system about 6 months ago my spec are

AMD Phenom II 1100T 3.3gh

MSI 890FXA-GD65 Motherboard

Corsair Vengeance memory 8G

Rosewill 80 plus Bronze series 1000W

Bigfoot 2100 Network gaming card

SATA II 1TB harddrive

I have been getting random hard crash of my system where the screen goes out and the system is hard crashed(ctrl+alt+del, alt+f4, pushing the restart/power button, nothing works) only by turning the power supply shut off I can restart the system. It only crashes when my computer need some more power, such as playing games (Skyrim), or some thing that requires more graphic intensive work.

I have ran PC burning test on the system and it passed without any issues. I have been monitoring temperatures consistently and average temperature for the all the CPU cores combined is 25 C or so. the GPU averages at 33 C at idle highest I have seen it go while running OCCT GPU test was 65C.

So far I have narrowed it down(in my opinion, not an expert) to either my GPU or my power supply. The computer shop I took it to for second opinion couldn't find anything wrong with the system except for the fact it crashes. PSU voltage was fine apprently but it still failed one of their PSU test and when I run OCCT PSU test it causes hard crash, similar to the crash but not as severe since t... Read more

A:Black not blue screen of death when system under moderate load

Quote: Originally Posted by J12y89

Hi, I am going through some problems with my system dying on me, and was hoping to get a second opinion by having someone look over my system information.

I built my system about 6 months ago my spec are

AMD Phenom II 1100T 3.3gh

MSI 890FXA-GD65 Motherboard

Corsair Vengeance memory 8G

Rosewill 80 plus Bronze series 1000W

Bigfoot 2100 Network gaming card

SATA II 1TB harddrive

I have been getting random hard crash of my system where the screen goes out and the system is hard crashed(ctrl+alt+del, alt+f4, pushing the restart/power button, nothing works) only by turning the power supply shut off I can restart the system. It only crashes when my computer need some more power, such as playing games (Skyrim), or some thing that requires more graphic intensive work.

I have ran PC burning test on the system and it passed without any issues. I have been monitoring temperatures consistently and average temperature for the all the CPU cores combined is 25 C or so. the GPU averages at 33 C at idle highest I have seen it go while running OCCT GPU test was 65C.

So far I have narrowed it down(in my opinion, not an expert) to either my GPU or my power supply. The computer shop I took it to for second opinion couldn't find anything wrong with the system except for the fact it crashes. PSU voltage was fine apprently but it still failed one of their PSU test and when I run OCCT PSU t... Read more

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I had my first blue screen of death a few hours ago while playing counter-strike go. I have no idea what caused it and I'm worried about my pc. Every now and then my display will go black, I'm not sure why that is. Even during games it will happen. That happens after my pc has been on for a while, at least 8 hours. I haven't cleaned it in months, and I've had it for nearly 2 and a half years.

Haven't installed anything at all today. Haven't installed any hardware in the past two years.

My specs:

Windows 7 64 bit home premium
AMD Phenom II Quad-core processor clocked at 3.82ghz
Corsair PSU 750w
Gigabyte motherboard
16gb ram

What the blue screen looked like:

My graphics overdrive settings on the AMD catalyst were:
750MHz with fan control at 69%.

I now have 500MHz with fan control at 100% because I'm thinking it was a heat issue. The highest temperature I saw for my graphics card went up to 70 degrees while I was running CSGO in windowed mode. My PC crashed and restarted almost a week ago while I was running CSGO, and 3 weeks ago my pc did it around 3 or 4 times while I was running GTA IV.

A:Had a blue screen of death, image goes black every once in a while, numerous problems

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This is what someone else wrote in another topic: http://forums.techguy.org/windows-vista/741250-windows-warning-message-win32-adware.html

"I booted my computer up today, and saw my background wasn't available anymore. Then I see the message, "Warning! Spyware detected on your computer! Install an antivirus or spyware remover to clean your computer". It says that Win32/Adware.Virtumonde and Win32/PrivacyRemover.M64 are on my computer."

I had the exact same problem but i followed the instructions that someone posted in that topic, these were the instructions posted by "drdrew1469":

"I just got through fixing this (I hope). What it did here was change the background and set the screensaver to the sysinternals bluescreen screensaver (which you may be seeing) while at the same time setting policies in the registry to disable the two aforementioned tabs in the Display properties window.

HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\System \NoDispBackgroundPage and [same]\NoDispScrSvrPage (they are both set to 1. Delete both entries.

Then check HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run for any funky alphanumeric filenames (I'm pretty sure it's just a random string anyway so posting the string probably won't help you much). Delete these keys and the associated file(s). (Doesn't hurt to check msconfig either, but I found nothing there)."

A:Solved: Blue Screen of Death as screen saver

I removed two files on my harddrive, lphc1gbj0ecft.exe and lphc1gbj0ecft.scr, and now the bluescreen-screensaver is gone!

1 more replies

Hello there all,

My name is Adam and I am currently running a Dell Dimension E520, Windows XP MCE 2005, 250GB HD, Dual Core 2.8Ghz, and 1 Gig RAM.

For some reason, this morning I woke up and turned on my computer. It started up normally and went to the login screen where it froze before the "Press Ctrl+Alt+Delete" box appeared (I set this up to do this instead of the welcome screen). Anyway, I was forced to do a hard restart. This time, the computer didn't even get to the login screen before it gave me the blue screen of death with the following error code:

Code:
Stop 0x00000024 (0x00190203, 0x8715A820, 0xC0000102, 0x00000000)
I did some research and found that it said 0x24 is a NTFS.sys problem. I followed the steps and inserted my XP cd but wasn't even presented with the option for recovery console. It just said "Setup is loading files" then it said "Starting Windows" and then continued through the process of starting up until I reached the Error message. I can't even start up in safe mode! I've tried everything I could find on the internet and am desperate and don't know what to do. ANY help would be a life saver. Thank You!

A:Blue Screen of Death Upon Startup - NTFS.sys error?

Hello avsfilms

When booting from the XP installation CD first you must go into the BIOS and set the boot order to
floppy
CDROM
Hard disk
SAVE and EXIT

Then reboot and the CD should boot up properly.
Watch for "Press any key to boot from CD"

A couple of pages into setup select the first "R" you come to. This is ths Recovery Console.

At the command prompt type
chkdsk /r (there is a space before /)
Enter

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Hi all,

I have a laptop that is dual booting Windows XP Home and Vista. When I boot to XP it gets as far as starting to show the desktop but then produces a blue screen of death with the error:

PAGE_FAULT_IN_NONPAGED_AREA

I can boot to Vista and use the machine with no problems. I can also boot to XP Safe Mode with no problems. I have not added any new hardware recently.

I have ran chkdsk on the drive that XP boots from, I have also gone into XP safe mode and selected a diagnostic startup so that only basic services are loaded, but I still get the blue screen error.
Laptop specs:
Centrino Duo 1.8GHZ
2GB DDR2 RAM
512MB nVidia Geforce Go 7900 GS
2 x 120GB HD

Any help is much appreciated on this!

A:Windows XP startup blue screen of death - PAGE_FAULT_IN_NONPAGED_AREA

try removing or changing memory to see what happens...sounds familiar on Win XP...

good luck!

1 more replies

My internet has been running extremely slow and I have popups, which has never happened before. I have to go to the task manager to restart explorer.exe in order to get my icons back. My log:Logfile of Trend Micro HijackThis v2.0.2Scan saved at 10:33:14 PM, on 10/10/2009Platform: Windows XP SP3 (WinNT 5.01.2600)MSIE: Internet Explorer v7.00 (7.00.6000.16876)Boot mode: NormalRunning processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\Ati2evxx.exeC:\WINDOWS\system32\svchost.exeC:\Program Files\Microsoft Windows OneCare Live\Antivirus\MsMpEng.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\system32\spoolsv.exeC:\WINDOWS\system32\Ati2evxx.exeC:\Program Files\Microsoft Windows OneCare Live\winssnotify.exeC:\Program Files\Messenger\msmsgs.exeC:\Program Files\Bonjour\mDNSResponder.exeC:\Program Files\Microsoft Windows OneCare Live\OcHealthMon.exeC:\Program Files\Microsoft Windows OneCare Live\Firewall\msfwsvc.exeC:\Program Files\Microsoft Windows OneCare Live\winss.exeC:\WINDOWS\explorer.exeC:\Program Files\iPod\bin\iPodService.exeC:\WINDOWS\System32\svc... Read more

A:Blue screen of death / no desktop icons upon startup

2 more replies

The whole story with this laptop. I once had a problem with the black screen of death when i was able to login. there was this empty black screen and no desktop. I was able to get through the black screen of death and the desktop was working. Problem was some of my drivers or registries were messed up. Bascially my laptop was never the same after the black screen of death. so i reinstall some of my drivers like access to internet, sound, and dvd-rw to get it running. some program still don't work today like window defender
After a random window update that restarted my dell laptop. This new problem started.
problem #1 blue screen of death
i did a post two months ago on this forum
http://forums.techguy.org/windows-vista/1002900-blue-screen-problem.html
i still hadn't even fix it. so it crash and reset often if i leave it alone or i do too many stuff

two months later
-so i deleted malwarebyte and was using driver verifer to figure out the problem from this site

-while i was using driver verifer a new bsod came out c9

couldn't use window vista (normal mode) for a while like it restart over and over when it loading window vista. So i keep pressing random f buttons everytime it reset until I was able to use safe mode to system restore it.
the result is i have no minidump files on c9

Now i am a little worried if the next blue screen of death come out...I will have no idea ho... Read more

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I did a Windows Update. My computer was fine for a few minutes, then the blue screen appeared. My son quickly turned off power to my computer. He said the blue screen indicated that I was losing physical memory...When I started up my computer several minutes later, it got me to the user accounts screen. I decided to watch and wait, and again the blue screen popped up. Again, my son turned off power to computer...After several minutes, another attempt was made to start up the computer...All that came up were black screens...First the BIOS screen with the energy star appears, then goes black, then a black troubleshooting screen saying "We are sorry for your inconvenience..." with a count down clock of 25 seconds. This cycle of BIOS screen and troubleshooting screen repeats, until I again turn off the computer manually. This has happened before. It was solved by me getting so frustrated that I stored the computer until I could decide what to do. I just recently pulled it out of storage, and, lo and behold, it was up and running again...until today. Any suggestions? Also, the video card keeps popping out whenever I move the tower. Should I replace the computer case or junk the tower and start all over again?

A:After windows update, blue screen of death, then alternating black screens

Thank you for viewing my thread. Unfortunately, no one has replied since posting the threat, so I have gone elsewhere.

zerosmommy

1 more replies

Hello,

On boot, I started receiving the blue screen of death (win xp) a day or 2 ago. Tried System Restore to 4 days back, didn't work. I can't even catch the blue screen error/fault message since the system resets so fast after getting the error. I ran a Hijackthis scan in safe mode (see below).

Could anyone provide a suggestion on how to troubleshoot?

Thank you,

Tony

---------------------------

Logfile of HijackThis v1.99.1
Scan saved at 12:10:59 PM, on 4/26/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16414)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\pchealth\helpctr\binaries\HelpCtr.exe
C:\WINDOWS\PCHealth\HelpCtr\Binaries\HelpSvc.exe
C:\WINDOWS\PCHealth\HelpCtr\Binaries\HelpHost.exe
C:\WINDOWS\system32\mmc.exe
C:\PROGRA~1\WINZIP\winzip32.exe
D:\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.yahoo.com/search/ie.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://red.clientapps.yahoo.com/cust.../www.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Mai... Read more

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OK, ill try and make this short and sweet. A week ago my computer's power supply went out. I got a new power supply and now having issues. When I startup my computer regularly, it gets to my desktop and within 30 seconds or so of completely booting up (random, sometimes not even that far) I get the blue screen error and it reboots. This cycle will go on forever.

I am however, able to F8 and go into system restore, etc and the computer will stay powered on there forever. In fact, I am writing this post while in Safe Mode with networking.

I have run hijack this and attached is my results. Any help is greatly appreciated. Thank you

A:Blue Screen Death on startup, but fine in Safe Mode

Greetings and to BleepingComputer,
My name is xXToffeeXx, but feel free to call me Toffee if it is easier for you. I will be helping you with your malware problems.

A few points to cover before we start:
Do not run any tools without being instructed to as this makes my job much harder in trying to figure out what you have done.
Make sure to read my instructions fully before attempting a step.
If you have problems or questions with any of the steps, feel free to ask me. I will be happy to answer any questions you have.
Please follow the topic by clicking on the "Follow this topic" button, and make sure a tick is in the "receive notifications" and is set to "Instantly". Any replies should be made in this topic by clicking the "Reply to this topic" button.
Important information in my posts will often be in bold, make sure to take note of these.
I will attempt to reply as soon as possible, and normally within 24 hours of your reply. If this is not possible or I have a delay then I will let you know.
I will bump a topic after 3 days of no activity, and then will give you another 2 days to reply before a topic is closed. If you need more time than this please let me know.
Lets get going now
==========================

Hi 00bolt,

Run this program from safe mode:

Note: You need to run the version compatible with your system. If you are not sure which version applies to your syste... Read more

3 more replies

A few months ago my hp elite book 8540p started crashing at startup the blue screen of death reads as follows: driver_irql_not_less_or_equal
In the technical information part it reads:
***stop: 0x000000d1 (c05086417b, 0x00000005, 0x00000000, 0x8630fce0)
It's been awhile and I honestly don't know what I did.. I know I was installing slot of free synthesizer vst off of the Internet.. So I'm it's something to do with that.
Thanks!!
Rich

A:Blue screen of death at startup of windows 7 home premium 32 bit

Security Check
§  Download Security Check from here or here and save it to your Desktop.
§  Double-click on SecurityCheck.exe
§  A Notepad document should open automatically called checkup.txt.
§  Please post the content of that document.

Farbar Service Scanner
§  Run it on the computer.
§  Make sure the following options are checked:
o    Internet Services
o    Windows Firewall
o    System Restore
o    Security Center/Action Center
o    Windows Update
o    Windows Defender
o    Other Services
§  Press "Scan".
§  It will create a log (FSS.txt) in the same directory where you run the tool.

MiniToolBox
§  Run it on the computer.
§  Checkmark following boxes:
§  Report IE Proxy Settings
§  Report FF Proxy Settings
§  List content of Hosts
§  List IP configuratio... Read more

15 more replies

Problem:

So, my dear computer is acting up again. And this time, it's a hardware problem. Whenever I turn it on it would beep indicating that the system has started up correctly, would show me the bios start-up window and then out of the blue while checking the CD-ROM for Boot CD this message appears:
INTEL UNDI, PXE-2.1 (build 082)
For Realtek RTL8111B/8111C Gigabit Ethernet Controller v2.06 (0704255)
PXE-E61: Media test failure, check cable
PXE-MOF: Exiting PXE ROM

Randomly, I manage to get past this and attempt to load on the Windows XP, after doing so I get a black screen or running it a few minutes I get a blue screen of death.

Safe mode doesn't work either, since the System Restore is turned off, and I haven't installed anything or modified the OC in any way for a long time.

Technical parameters of the PC:

OC: Windows XP SP3 32bit
Processor: Intel Core 2 Duo E7400 2.8GHz 10066MHz 3MB
Motherboard: Gigabyte GA-P30-ES3G 775 P31 1333MHz DDR2
RAM: Kingston DDRII 2GB PC6400 80 MHz CL6 x2
HDD: SG ST3500320AS 500GB SII 32MB 7200
Video Card: PoV GeForce 9600GT 1GB DDR3 256bit HDTV HDMI
Power supply: Forton ATX-450PNR 450W ATX

Is there a way to fix this without going to my vendor for a repair? All advice are welcome, thanks in advance.

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Greetings Im new here and did search the site for initalizecommand c0000033I recently got a malware virus which would only show a fake ad on startup for a subscrition to some removal site btw norton 360 did not detect it.I appologise i cant post a malwarebytes log as it didnt save it for some reason but the instructions im sure were from this site run malwarebytes then combo fix. and first install windows recovery console which i did.I regained control of my desktop but now at start up win xp splash goes through then a blue win xp screen with following appears initalizecommand c0000033 then it appears to load as normal i followed some instructions to remove the console from the root directory but it has not fixed the problem any suggestions or help appreciated Windows HE V2002 SP3Regards Bucka

A:initalize command c0000033 why does the blue screen of death come up with this at startup

Thanks for posting your question. Go to Control Panel > Administrative Tools > Event viewer. In the left hand column select "System". Locate any error messages. Double click on the error message(s) to display the contents. Copy and paste the error message(s) in your post. Thanks, Joel

40 more replies

I turned on my Dell Inspiron 530 Desktop computer and it was running perfectly normal then it came to the login screen, I logged in to my account. After everything loaded and it showed my desktop and programs the computer blue screened, then shut off. It restarted all the way to the login screen, so I logged in and the same thing happened. Does anyone know what might be wrong with my desktop, is it a virus maybe?

A:Dell Inspiron 530 blue screen of death right after startup (desktop)

Possible virus damage to the hard drive files or just a failing hard drive...

1 more replies

OK, ill try and make this short and sweet. A week ago my computer's power supply went out. I got a new power supply and now having issues. When I startup my computer regularly, it gets to my desktop and within 30 seconds or so of completely booting up (random, sometimes not even that far) I get the blue screen error and it reboots. This cycle will go on forever.

I am however, able to F8 and go into system restore, etc and the computer will stay powered on there forever. In fact, I am writing this post while in Safe Mode with networking.  But I am unable to actually run system restore. It will end up giving me an error no matter which system restore point I try and run.

anyone have any ideas? Really need to get this back up and running ASAP as I use it for work

A:Blue Screen Death on startup, but fine in Safe Mode

Do a Clean Boot and see if this is related to a Service or Startup item.

***This is a diagnotic tool for Windows Vista, Windows 7, and Windows 8.  This will not repair your computer, but it may point to where the problem lies so that a repair can be made.***

Warning:  Disabling items in Services or Startup may leave your anitivius disabled until the process is ended.  For this reason I would suggest that you perform this process off line.

Step 1

(1)  Click on the Start orb, then type msconfig.exe in the Search programs and files box.

(2)  When msconfig is seen in the pane above the search box and under Programs, right click on it, then click on Run as administrator.

If you are prompted for an administrator password or for confirmation, you should enter the password or provide confirmation.

Step 2

(1)  Click on the General tab.

(2)  Click the Selective startup option.

(3)  Remove the check mark in the Load startup items  check box.

Step 3

(1)  Click on the Services tab.

(2)  Place a check mark in the Hide all Microsoft services check box, this will remove the Microsoft Services from the list but will still be running.

(3)  Click Disable all, this will remove all of the check marks in the Services list, then click on Apply, then OK.  Click on Restart in... Read more

13 more replies

Hi, my problem stemmed from an infection of the Internet Security 2010 Worm.Win32.Netsky. AVG and the Resident Shield popped up a bunch of infections and I let it (mistakenly) go through with a "force threat removal" on a couple things until it restarted my computer (to the black screen of death). I remember seeing something like "helper.dll" on AVG so that may be one of the files.I'm now just getting a blank black screen with a mouse pointer. In safe mode, I get the same thing with "Safe Mode" at all four corners. Windows will give me the option to update my product key before all of this. I've noticed hitting "Activate Later" immediately sends me to the black screen. If I click "Activate Now" it opens up Google Chrome and attempts to access the Microsoft website. Although the Google Chrome page stays blank and I get a message that Chrome is not responding and asked if I want to "kill" it or "wait" for it. I also can get some Windows by asking for Assistance with my product key at the startup "Activate Now/Activate Later" box. I get the Windows Help and Support type windows that allow me to click through the hierarchy of links through all of its Help and Support information.I've attempted "Last Known Good Configuration" to no avail. Someone on this site told me on the live chat that I may need to set up a Live CD. I'm hoping that I can run System Restore through using a ... Read more

A:AVG force threat removal causes "black screen of death" Windows startup (need to set up Live CD)

Hello, I am sorry for the big delay First of all, can you please let me know if you attempted a repair installation or something like that?

62 more replies

Hi
My brother has a Sony Vaio FW21L laptop with Windows Vista Home Premium 32bit installed. Yesterday when he turned it on after the welcome screen appeared he got a blue screen of death. He says he hasn't installed any new devices or software and he ran a virus scan which revealed no problems. He tried a system restore to the day before and also entered safe mode but the problem persists.

Can anyone tell me how this can be solved?
Thanks

A:Solved: Blue screen of death after welcome screen

Problems that persist in Safe Mode and after System Restore's are usually hardware ones. But I'd also try a restore to a few days further back before the problem.

If the problem remains, start by checking the memory.

In Vista you can do this by running mdsched.exe

On reboot when the scanner appears, press F1 and run the extended tests.

I don't think it will show any non Microsoft drivers, but --

I can run a debugging utility on the dump files if you do this:

1 > create a new folder on the desktop and call it "dumpcheck" or whatever you like
2 > navigate to c:\windows\minidump and copy the last few minidump files to that folder. *this assumes 'c' is your boot drive, if it is not, subsitute accordingly
3 > close the folder and right click on it and select Send to Compressed (zipped) Folder.
4 > use the "manage attachments" in the "advanced" reply window to upload that zip file here as an attachment.

This might point us to a non Microsoft driver causing the error, if one exists for it.

2 more replies

I'm getting the black screen with movable cursor or KSOD (Black Screen Of Death) on Windows Vista.

What happens:
The system powers on.
POST
BIOS
Start windows normally
Windows splash screen
-> Black screen <-

What I can do:
I CAN enter BIOS and have reset the default settings.
I CAN press F8 to give me advanced boot options, but all options have the same result, apart from "Repair your computer".
I CAN move the mouse around the screen.
I CAN press shift 5 times to get a dialogue to appear, but no control panel.
I CAN press the power button to shut down the system.
I CAN start up in safe mode, which is exactly the same, but with lower resolution.

I CANNOT seem to do anything else.

However, there are workarounds to accessing the hard drive:

I CAN use MSDaRT or the System Recovery Tool.
I CAN use the hard drive as an external USB hard drive on another machine.

What I've tried:
Startup Repair - Could not detect a problem.
System Restore - No restore points.
Windows Complete PC Restore - A valid restore location could not be found.
Windows Memory Diagnostics - No errors.
SFC Scan - No problems.
Stand alone system sweeper - No problems.
Hotfix Uninstall - Nothing to uninstall.

I also COULD do a partial or full "Packard Bell Recovery", which is essentially like reinstalling windows. I DO NOT want to do this.

I'm sure this is just a simple software issue real... Read more

A:Black screen with movable cursor or KSOD (Black Screen Of Death) Vista

I think I saw this post aver at Toms but I also think you gave some additional info.
I think what may be going on it during the switch from the windows low res video driver to the driver used in normal mode.

Since you can get into safe mode try to go to device manager.
Start|right click computer|properties|device manager.
Is there a yellow exclamation mark there?
Or is it showing the video that you know should be there?
Please post the video that the machine uses and or the PB model.

15 more replies

error = STOP: c0000218 \systemroot\system32\config\software

When I start windows I get this blue screen every single time. I am unable to start windows in any form (safemode etc.). I have the windows re-installation startup disk but for some reason my disk drive is unable to read it. I have used this startup disk with this computer recently to bring my computer back to factory settings in the summer, so I know the cd and my cd drive were working at most 2 months ago.

I'm stuck because I dont know any way to fix this error with out my disk drive working.

A:Blue screen of death + windows wont read startup disk

8 more replies

Hello,

I bought COD MW3 via Steam. I had download the game from the steam server and I played it several times without any problems. After I reinstalled Windows 7 Ultimate 64-bits I had to download COD MW3 again from the Steam server. I installed the game. Till here nothing went wrong.
When I started the game my screen freezes and I get the blue screen of death and my PC restarts.
So I can't play the game anymore!

Check the attachment. I added all my dmp files, I'm not sure if they all were caused by COD MW3. I know for sure that the last one is! '071412-22230-01.dmp'.
Could someone help me out please?!
Windows info:
- Windows 7 Ultimate x64
- Full retail
- Bought my PC in December 2011 (Christmas)
- Reinstalled Windows 7 in March 2012 I guess

A:Blue screen of death by Call of Duty Modern Warfare 3 startup

I guess it has something to do with 'ntoskrnl.exe'. But I am not sure, plz help me.

6 more replies

Hello.

My laptop is running Windows 7, 64 bit.

Before this problem I had a VPN Client installed however it was not compatible with 64 bit versions of Windows.

However, I checked on the website of our provider of VPN Clients and there was a new version which is Beta, it is said to be compatible.

So, I downloaded this client, and attempted to install it. During the installation I was told I had to uninstall the old version, and then I received a Blue Screen of Death.

Windows then restarted automatically, and during boot it tried to install the latest VPN Client again, with the same outcome (a crash).

I have went into Safe mode, deleted everything from the %temp% folder then booted back into Normal mode but on boot the Windows installer still attempts to install the latest VPN.

Where is it reading it from?

Any ideas?

FYI- http://support.ifb.net/temp/vpn/ , the right most entry is the version I attempted to install.

Thanks,
Andrew

A:Windows installer kicks in on startup and causes Blue Screen Of Death, VPN Client

Try booting into Safe Mode again and do a START---ALL PROGRAMS---ACCESSORIES---System Tools---System Restore. Pick a date prior to the VPN client installs and restore via a reboot to that state hopefully. We use Shrewsoft's VPN Client at work and it is Windows 7 compliant.

Hope this helps!!

2 more replies

My compute has a not quite black screen at startupI uinderstand that this migh tbe cuased from a Windows automatic updateI am not able to do a system restore as there is no video

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I justr turned on my pc this morning and after being asked whether to boot from last known good or from normal, the screen goes blue/black and just stays like that and nothing happens hope its nothing serious. I don't have a backup cd.

A:Blue/black screen after startup

Have you tried booting into safe mode?

1 more replies

Firstly, this happens on my Dell (dont know what brand/model) desktop. NOT my laptop..the one I posted about before. Oh yeah and this runs on Windows XP sp2.

Anyway this has been going on for a long time, a few things have been happening (so i know it's definitely something wrong):

- Slow startup + shutdown
- Blue screen of death showing at random times..and when I run certain programs (itunes, etc)
- Firefox not opening
- Sometimes when I turn on the computer the whole desktop & taskbar wont show up
- When I turn on the computer and if the desktop shows up it'll say something about rundll32
- If the desktop doesnt show up and I turn on the computer I'll do ctrl alt + delete type in explorer and it'll show up after a few clicks
- I have the active desktop recovery thing, but it won't show up if I click it
- + more errors that I can't think of atm

Hjackthis log:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 9:20:04 AM, on 20/01/2009
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16705)
Boot mode: Normal
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE

A:Blue screen of death, desktop not showing, slow startup, sites not loading + HJT log

16 more replies

So I turn on my computer this morning and the BSOD pops up. Error code is:

***STOP: 0x00000024 (0x001902FE, 0xF78C63DC, 0xF78C60D8, 0x862A5805)

It says to disable any anti virus, disk defrag, or backup utilities, but I can't even get into Windows. Can't boot into safe mode or last known configuration either.

I reset the RAM and used both sticks on their own, same problem.

Any ideas how to fix this?

A:Blue screen of death on startup....cant boot into Windows (0x24 stop code)

Hi

0x24 stop error indicates a problem with the driver ntfs.sys that allows Windows to read from NTFS formatted drives.

If you have an XP CD, boot off the CD, enter the recovery console, and type in chkdsk /f.

4 more replies

HI guys

When booting up my laptop in "last known good configuration" mode i keep getting the blue screen of death and the laptop freezes and cuts out and is very over heated. When i have booted up in "safe mode with networking" the latop is still over heating but it dosn't freeze or i don't get the blue screen of death. I am also limited to what i can doin safe mode.

Any ideas what the problem could be please chaps?

Tony

A:Blue screen of death on normal boot up but no blue screen in safe mode ?

Exact wording of BSOD error message?

System manufacturer and model?

Conditions/events which may have led to this?

When did problem begin?

Louis

14 more replies

Hi all,

I hope someone can help. I have a Toshiba Satellite Pro L20 with Windows XP. When I try to start up, after the toshiba welcome, it goes straight to a black screen prompting me to either start up normally or last config. Once entered, it goes to the Windows Welcome page with the green boxes flashing across at the bottom, then briefly goes to a blue screen with white writing, switches off straight away and re-starts.

It does this with all option in the black screen (safe mode, with networking, etc.). I have tried to tap F7 to get into DOS and this didnt work. Neither did F2 or F12 at start up.

I am sure I have not loaded any new software recently and cannot seem to even get to a point to do a system restore. Admittedly, my recovery CD is at another location. Is there anything I can try to solve this?

Many thanks,

BlueY

More replies

It seems as though whenever my computer runs a program or game that has even decent graphics, it will start to blank screen and have the audio stutter after a certain amount of time (varies, usually under 30 minutes).

Does anyone know the cause of this as well as a possible fix?

Attached is the most recent minidump I have, even though it's over a week old.

System specs:

OS Version: Microsoft Windows 7 Home Premium , Service Pack 1, 64 bit
Processor: Intel(R) Core(TM)2 Quad CPU Q8400 @ 2.66GHz, Intel64 Family 6 Model 23 Stepping 10
Processor Count: 4
RAM: 8191 Mb
Graphics Card: NVIDIA GeForce GT 220, 1024 Mb
Hard Drives: C: Total - 349645 MB, Free - 263761 MB; D: Total - 350295 MB, Free - 79351 MB;
Motherboard: Acer, EG43M, ,
Antivirus: None

A:Solved: Black screen of death!

The miinidump blames you graphics driver but it could also be a faulty card, overheating or your power supply. If you have onboard graphics try running on that with the card removed and see if it is any better.

Take the card out and clean the contacts with a soft pencil eraser and blow out the cooler and the slot with a can of compressed air.

Download the latest driver for the card and save it to your desktop. Go into the Device Manager and find the card under Display Adapters, right click on it and select uninstall, then go back to the desktop and double click on the new driver to install it.

Run this to test the card, be very carefull with the temperatures.

http://www.ozone3d.net/benchmarks/fur/

FurMark Setup:
- If you have more than one GPU, select Multi-GPU during setup
- In the Run mode box, select "Stability Test" and "Log GPU Temperature"
Click "Go" to start the test
- Run the test until the GPU temperature maxes out - or until you start having problems (whichever comes first).
NOTE: Set the alarm to go off at 90ºC. Then watch the system from that point on. If the system doesn't display a temperature, watch it constantly and turn it off at the first sign of video problems. DO NOT leave it unmonitored, it can DAMAGE your video card!!!
- Click "Quit" to exit

3 more replies

i hope someone can help earlier on this evening i switched on my pc and and after POST got a black screen with a password request (never needed to before) by clicking ok on blank password it shows desktop then logs off immediatly. even in safe mode i still get the above. tried partial recover with boot disk but error in loading streamci.dll and now it goes to xp setup at every boot up. tried changing things in bios but it does not work. trying to avoid format
i have a dell desktop with xp home sp2 installed
pentium 4
3.40GHz

A:Solved: xp black screen of death and then some

What make and model of PC is it?

See "Resolution" to remove the XP setup from starting.

http://support.microsoft.com/kb/330184/en-us

3 more replies

Hello, for the past few months my pc has been getting worse and worse about just giving me a black screen and stalling until i hard reset it. This happens whenever I open certain websites or certain games so far. To elaborate, lets say I start up gta3 for pc, as soon as the game loads up the screen goes black and sound loops infinitely until i hit the reset button. But I could reboot and open up world of warcraft and no problems there. It effects my internet surfing as well. I could google all day and night with no problems but seemingly random sites will cause my computer to display the black screen, forcing a reboot.

So far the things I have tried are, updating video drivers, updating directx, using malwarebytes to make sure of no nasty security issues and running a diagnostic program to fix any registry errors. I'm really beginning to wonder if my video card is just dying or something else is dying. But I cannot comprehend why years and years old games crash me but WoW wouldn't. I am also using service pack 3 and I heard something bad about sp3 and amd based pcs. I was wondering if my problem fits with that situation?

The following are my system specs:
AMD athlon 3000+
1.5gb ram
500gb sata HD
Nvidia 6800 XT using 178 drivers, the newest do not work well for me.
Not sure about the power supply
DFI Lanparty UT nf3 250gb mobo

I believe its customary to post a dxdiag with video problems so here it is:

------------------
System Information

A:[SOLVED] Black screen of death

I'm not sure if I'm allowed to respond to my own post but I would like to add something important so it doesn't get lost in all the information in the OP.

I just ran a directdraw and direct3d test in dxdiag.

Directdraw worked fine but direct3d was interesting.

In the first test the cube was there but it was all jerky in its motions. In the second test the cube was basically a directx logo pudding, just really crazy looking. The third test immediately crashed my pc. Just thought I would put this here as it seems important.

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I have Windows XP, and everytime I start the computer, after login screen I get black screen with no cursor. It's completely black.

I tried fixshell.exe and it didn't work. What should I do?

A:[SOLVED] Black Screen Of Death

Hi did you try starting in safe mode or run a repair How-to repair Windows XP - Geeks to Go Forums

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Hi,

My granddaughter?s Toshiba Laptop is at the dreaded black screen of death! She has Vista. I really need help, please.

I?m hoping someone with more tech knowledge than me can take the time to read the messages I get when trying to come up with a solution. The problem seems to show that there is no hard drive!

I inserted the disk that came with the computer. It gives a choice of 2 options: Option 1 ? using the recovery disk or Option 2 ? System Recovery Options. When trying:

1. Recovery Disk - Get message: Error has occurred ERR01 01-0134-0000. The tool could not get HDD physical info. Please press ok to turn off the computer.

2.System Recovery Options -Told to select an operating system to repair and click next. There is nothing listed under columns, Operating System, Partition Size or Location. Message says ?if you don?t see your operating system listed, click Load Drivers for your harddisks." Clicked on load drivers, next. Told to insert the installation media for the device and click ok to select the driver. Files folders are empty. Cannot locate any setup information or drivers.

Then found Choose a Recovery Tool:

1. Start up Repair ?Cannot repair this computer automatically. Problem details Signature / External Media.
Signature 2 6.06001.18000.0.0.0.0
Signature 3 0
Signature 4 65537
Signature 5 unknown
Signature 6 no hard drive
Signature 7 0
Signature 8 0
Signature 9 unknown
Signature 10 1168

A:[SOLVED] Black Screen of Death Help, Please!

I would suggest you try and test the hard drive using one of the tools below. Burn the ISO to a CD and boot from the disc to run the diagnostics.

Hitachi Drive Fitness Test

Western Digital
(choose your product and select Data Lifeguard Diagnostic)

Seagate
| Seagate

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I have a black screen with mouse cursor when Win7 starts up.
Tried all known ways to get in PC:
- safe mode and all other "modes" - getting black screen
- Ctrl+Alt+Del - doesn't work for me
I have a "Repair CD". From CD I've tried to Startup Repair.
Startup Repair couldn't detect a problem.
Don't have System Restore point.
Memory Diagnostic also couldn't find problems.
Unfortunately don't know what to do with Command Prompt.
Also I have System Image backup, but don't want to perform it, need to save some files.

Need help.
Thanks.

ASUS CM1730-05,
ASUS Essentio CM1730 specs - gdgt

Monitor ASUS VS229H-P
ASUS - Displays- ASUS VS229H-P

A:[SOLVED] Win7 black screen of death

It seems that backing up your current data is your highest priority at the moment. There are steps below to help you do so.

Backup via Windows 7 Install Disc:To backup via the Windows 7 installation disc, start the Windows installation with your external drive or flash drive plugged in and do the following steps.Press Shift + F10 when the installer loads.
Search for the drive with the Windows directory on it. Type the following commands into the prompt:C:
dir
D:
dir
e:
dir

etc. until you see Windows toward the bottom of what is listed by dir.
Mark down the drive letter that has Windows on it.
Find the external drive using the same drive letter, dir procedure (you may get the message The device is not ready for drives that do not exist)
Once you find the external drive layout you are familiar with, you can back up your files using the following commands (in my commands, I assume the Windows drive is C: and the backup external drive is F:, so use the appropriate drive letters for your case).robocopy /s /r:5 /w:0 /xo /xj C:\folderNameToBackup F:\backupFolderName
If you only want to back up a subdirectory, userobocopy /s /r:5 /w:0 /xo /xj C:\topFolder\folderNameToBackup F:\backupFolderName

In the above, folderNameToBackup is the name of the folder you want to make a backup of. backupFolderName is the name you want to use for the backup. For example, if I want to backup the whole users folder, I would use:robocopy /s /r:5 /w:0 /xo /xj C:\Users F:\backupUsers
or to backup just... Read more

19 more replies

Everytime I try to login if there is to many process's then it keeps on restartng. I know why it does that because when i disable that I get BSOD (Black Screen Of Death)

I have updated all my hardware & software and no luck is there something wrong with my registery?

I also cannot update my computer at all I know there are updates but it won't let me use "Windows Update"

A:Solved: Black Screen Of Death & keeps on Restarting

what does the BSOD (Blue Screen Of Death) say? there will be some errors pointed out... can you post them?

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Hi techguy community!

I'm getting the Black Screen of Death, no it's not as dramatic as a blue screen but it's still bad.

It started when I first installed my graphics card just over a month ago. I'd play games such as League of Legends and Minecraft and after a duration in-game, the screen just goes blank. There are no flickers, patterns, CTD (I did get one with odd brown coloured lines) it's simply black until I reboot. Now here is what confuses me more, I also play Battlefield and I consider this game to be a lot more demanding than say.. League of Legends. So I'm truly lost.

______________________________________________________________________
What have I tried?
Updating Graphics Drivers
Updating Java/Flash
Recently updated from XP -> Windows 7 (Formatted properly, with no 'upgrade')
Reinstalling/Repairing League of Legends/Minecraft
Updating BIOS
Reseating Hardware
Stress Tests (FurMark, no problems)
Tested on another LCD screen | Same issue occurs
______________________________________________________________________
Other Suggestions

During my journey through the Google search engine I did come across one suggestion that I thought would work since it was of a similar nature to my problem. One dude explained that changing the PCIe frequency via the BIOS cleans up this issue, at least for him. Thing is, I don't believe I have this feature... So face -> desk. I am unaware of any workarounds to changing the PCIe fr... Read more

A:Solved: BSOD (Black Screen of Death!)

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So i just reinstalled windows 8 and then installed the updates (via bitdefender) then i restarted it, logged in and found a horrible black screen of death.

A:Solved: Help! Windows 8 black screen of death

Anyway, I solved this by pressing f8 to many times, that got me into windows restore mode (or something like that), i got into the roll back thing, and rolled it back. This has happened 3 times now,

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I get the black screen after completely going through the malware removal process. I have a mouse and it moves but the cntl-alt-del solution does not work, safe mode does the same thing as regular mode, etc.

Per my IT boss at work, he said download the Vista iso from the Internet and do a repair because the lady didn't have her disks. This was the ultimate solution that I found in my search.

However, when I do a startup repair and it gives me some sort of error that I have a USB device like a camera or mp3 player hooked up and to remove and reboot. I don't.

I can get to a command prompt and get into the registry. All the fixes that I have read that route hasn't worked. Any help?

A:Solved: Black screen of death (with mouse)

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A few times now I have been in internet explorer and then the screen with go back and forth from black screen back to internet screen and back and forth between the 2 for a few minutes and then will hit me with a blue screen with a bunch of writing on it and then will restart. It seems to run fine after the computer restarts itself but this has happened a few times now!

A:Screen flips back and forth from black screen to normal then blue screen

Welcome,
Can you provide a few details [remember we can't see or touch your system] about the hardware and software?
Thanks

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Building new computer. Intel b/d.E6750 CPU Sata Hard drive 2GIG Mem. 800 MHZ DDR 2Asus burner. Trying to install XP home , installs opening files, then Blue screen

all components brand new. any ideas ????????

A:Solved: blue screen of death

Hi and welcome to TSG...

When you see this blue screen what is the error and code?

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hi im realy desperet, i am geting a blue screen of death when i play games, it says phsical memory dump.
ive looked at other threds with the same/similur problems and i got the infomation you need.

my specs:
Intel Core 2 Duo
250 GB SATA-II HDD UDMA 300 7200 8MB
ASUS P5N73-AM S/V/L M-ATX 1333FSB (NVIDIA 7050)
Intel Core 2 Duo E7400 (2 x 2.8 GHZ) 1066FSB - 3 MB
Standard Operating System Backup
Built & Tested CP
NVIDIA GeForce 9600GT - 1 GB - 2xDVI/VGA/HDMI (Palit) - OverClocked
E-Mail/MSN Support
Standard - 9:00 AM to 6:00 PM
Standard (7-9 Working Days)
2GB PC-6400 800 MHZ (1 x 2 GB) (DDR2)
600W PSU
Samsung (S222A) DVD PLUS/-RW 22x Dual Layer - Black (IDE)
Motherboard Integrated 5.1 Sound
Speeze QuadroFlow VIII - Low Noise
Microsoft Windows Vista Home Premium SP1 32-BIT (Genuine DVD & COA Included)
Standard Slim Keyboard (PS/2)
17" Widescreen TFT Black/Silver - 5MS
Standard Black Optical Mouse (USB)
UK Mainland

and the minidiump is atached

A:[SOLVED] Need Help With Blue Screen Of Death

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my PC keeps shutting down, with a blue error screen, rebooting to say it has recovered from a critical error, I have scanned for malware, viruses, whatever else i could think of and then uninstalled some unused programs and hardware drivers. is there anything short of formatting my computer that might fix it?

A:Solved: Blue screen of death

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Not sure where to put this but a quick search suggests most such messages go in the corresponding OS forum, so here goes

Acer 2930 running Vista HP

I logged on, was browsing with Firefox when suddenly the screen went blue and I got the message Dumping physical memory to disk.

Then the machine started to reboot and I opted for safe mode. All seemed well, I restarted in normal mode and everything appears to be OK. As far as I can tell, no recently saved data has been lost.

Can I forget this or is it an indication of likely problems in the near future? If so what? What should I do?

At very least I will back up recent stuff to external disk, but if there is any more specific advice I would be very grateful.

In case it's important, I run AVG (free) and use windows own firewall.

Thanks

A:Solved: Blue screen of death

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my sons neighbor brought me a computer that is a dell dimension 1100 and it will not get past the blue screen of death even in safe mode ,or windows recovery console.the error code is ***stop: 0x0000007E(0xc0000005,0xc0000001,0xf894E3D8,0xf894E0D4). I tried a different video card so far but no luck.Any ideas would be greatly appreciated.Someone told her that the motherboard was shot,but it fires up,so?

A:Solved: blue screen of death

it will either be your hard drive or ram.can you access the bios?(tap F2 or DEL) cant remember which one.you could also try swapping the ram,you have eliminated the video card(unless you have 2 faulty ones)if its not the ram it'll be the hard drive.

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I recently started getting this stop message on startup
stop: 0x0000007E (0xC0000005, 0xB7BC1A5, 0xB84C323C, 0xB84C2F38)
snapman.sys - Address B7CB41A5 base at 47CAA000, datestamp 45265dbe
does anyone know of a solution to this, i tried the ms knowledge centre but could'nt find this particular stop message
I'm using XP home

A:Solved: Blue screen of death

Can you post a few of your latest minidump files? They are located in C:\WINDOWS\Minidump. ZIP them and attach them to your next post.​

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Hello All,

It's been a long time, long story. Anyway, I have amy main system (dell dimension 2400) XP SP3) and last week I got the almighty "BLUE SCREEN OF DEATH" !!

Here's the message : Stop: 0X00007B (.0XF2BED528, 0XC000034. 0X0000034. 0X000000000X0000000)

The blur sceen of death. I've tried repairing with my XP disk, nothing. I would like to tried ad safe it.

Any suggestions ??

DR911

A:Solved: Blue screen of death..... Help !!!

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I was running some virus scans and next thing I know I have to reboot because of the blue screen that says DRIVER_IRQL_NOT_LESS_OR_EQUAL. My comp has been acting really weird like my startup items don't startup and I did some scans with Ewdio and it found a bunch of stuff and got rid of them. But then today this happened.
Please look at my log if you aren't busy. I have my own business and it revolves around this computer and I really need this fixed to eliminate some stress.
Thank you sooo much.
Wendy

ogfile of HijackThis v1.99.1
Scan saved at 11:16:47 AM, on 28/04/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\LEXPPS.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.exe
C:\PROGRA~1\PARENT~1\ParentalFilter.exe
C:\Program Files\Microsoft Hardware\Keyboard\type32.exe
C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe

A:Solved: Blue Screen of Death! Help!

14 more replies

first time posting hope i did this correctly. my computer keeps crashing

A:[SOLVED] blue screen of death

Could you please post you system details?
Specifically the system type
Motherboard type and model if possible.

There are a few system drivers that are very old and possibly the cause of these Bsods

19 more replies

How common is Windows failing to start?

Recently my portable PC (I hesitate to call an 12#er a "notebook") failed to start Windows 2000. I had had a failed 2.5" HD replaced within the past 30 days so carried right back to the repair guy, I will plug him; Vics Computer Repair in Houston.

The drive was OK, no virus, no data lost, he just removed what was left of the OS and re-installed it.

Now to my question, except for a brief use of the short lived IBM OS I have used Microsoft since DOS was a baby and this is the first time it just would not start. I have heard of the B.S.O.D. and thought it was pretty funny, especially if it was a skydivers AAD computer! Have I just been lucky? Has my luck run out?

Carl

A:Solved: Blue Screen of Death

so what, exactly, is the problem? Does it boot? Does it give you the bsod? If it does, chances are there is giong to be an error code at the top, something along the lines of ntkrnl_not_found or unmountable_boot_volume, something like that. Then, further down the page, it will have a readout in hex (0c0000003x(ex0000fe etc etc etc); what is that first read out part?

thanks,

v (live in katy, btw)

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