Tech Problem Aggregator

Solved: Can I install a Dell-provided OEM version of Vista on a non-Dell computer?

Q: Solved: Can I install a Dell-provided OEM version of Vista on a non-Dell computer?

The short version of my question is exactly what the topic says-- Can I install a Dell-provided OEM version of Vista on a non-Dell computer?

But, here's the wordier version giving context, if anyone's interested.

About 10 months ago, I guess, I got a Dell Vostro that came with Windows Vista Home Basic. However, I had no interest in Vista (because I already had a Windows machine) and the very first thing I did was install Ubuntu on it. I still have the Vista reinstall disk, though, which, to my memory, hasn't been used.

Now I'm planning on getting a barebones system and upgrading what I see fit. For the time being, I'm going to use the Windows 7 RC, but I'd like to get the uber-great upgrade deal that they're having to pre-order either the Business or Home Premium version upgrade. So, to do that, I'd need an XP installation or a Vista installation. Is there any reason, legal or software-related, that I wouldn't be able to install Vista using that disk that came with the Vostro?

I heard somewhere that sometimes if you try, it'll say something like "This is not a Dell computer, you evil, evil person" and refuse to install, so I wanted to make sure before I pre-ordered the upgrade. I don't want to get the upgrade and have nothing to upgrade, of course.

A: Solved: Can I install a Dell-provided OEM version of Vista on a non-Dell computer?

7 more replies
Answer Match 92.82%

I have a question referring back to the thread/forum (The title/name of thread/forum is in the *Title*). What format do you mean when you say image? Do you mean .iso, .bin, etc.?


Devon West (Stickboy)

A:Solved: Can I use A Dell Vista Install Disc on an HP Computer?

7 more replies
Answer Match 92.82%

Hello I have to do a reinstall of Vista Home Basic SP1 On an HP Pavillion, However the only Vista Home Basic Disc I can get is a Dell One, Can I use the Dell Install disc on the HP? Which also has/had Vista Home Basic on it, and I have the key sticker on it to activate the fresh reinstall, and I can get the drivers from HP. So in short Can I get the dell vista home basic disc, and use my HP key for Home Basic, Or would it be somehow incompatible? THANKS IN ADVANCE..

A:Solved: Can I use A Dell Vista Install Disc on an HP Computer?

10 more replies
Answer Match 87.78%

Hello all.. When using Internet Explorer on this Dell Vista machine at the top of all web pages it says "Internet Explorer provided by Dell".
Anyone know how to remove the "provided by Dell" at the end? Thanks.

A:Solved: IE provided by Dell question

Sorry, for taking anyone's time..Should have looked before I leaped.. It was a simple renaming of the registry value.

2 more replies
Answer Match 80.22%

Hi i am trying to install vista on a dell inspiron 9400, whenever i install i it gets to a certain stage then i get a bsod, i have tested the hard drive it is fine, and i can install win 7 no probs, i have used killdisk to fully wipe the drive but no luck, also when the pc starts up the screen looks corrupt/ graphics artefacts or something this only happens on the boot screen and in the bios soon as i boot from a disk it disappears, i also updated the bios any idea what this is?

A:Solved: Cant install vista on dell inspiron 9400

6 more replies
Answer Match 80.22%

I was wondering if anyone would be so kind to assist with a problem that suddenly started with my second computer (Dell Vostro 400)
Its running windows 7 home premium and all the sudden it now stops at the Dell bios version screen. It did this a couple times the lastfew days, but when I restarted it, it booted ok, but when I checked on it later then the computer was frozen again with a black screen.  I have borrowed another computer from work and swapped out the hard drive, and it works fine with the other computer (same hardware). So I dont think its the hard drive. Any advice on this would be much appreciated.

A:Dell Vostro 400 - freezes right away at Dell bios version screen

Oh, I should mention that I do hear one beep and then the Dell screen shows up and then freezes.

7 more replies
Answer Match 79.38%

Well this is probably the 9,645st thread about this topic but mine seems to be that much more difficult and weird.

So like everyone else I just bought a new computer with Vista 64bit already installed and after months of giving it a chance Im disgusted with its RAM performance especially compared to XP, and since im a 3d graphics artist this is HUGE for me and no way around it.

More specifically I have a Dell XPS630
Dual Core 3ghz Intel Processors
512MB SL 9800GT Nvidia GeForce Card
Windows Vista 64bit SP2

I just bought a fresh brand new copy of Windows XP 64bit with SP2 which wasnt too cheap, and a floppy drive to boot. So I thought I was ready...

Now ive read many of the threads relating to this big problem and have followed the steps. Im having the issue that a lot of people seem to have when I try and install my XP 64bit OS, everything is fine UNTIL i get to the "Starting Windows" prompt after all the other drivers have loaded, then BLAM Blue screen of death.

I tried locating the SATA 'autodetect' feature in the BIOS, and my BIOS doesnt offer that capability of turning it off or on, just autodetects the drive's hard drive space (500GB). So no good there.

So then I downloaded the SATA driver for my hard drive from the Dell Driver page (at least the closet to my exact model, model number for mine wasnt listed on Dell's site for SATA drivers). Then I uploaded the driver to my Floppy External Drive, ready to install in during the ... Read more

A:Solved: Trying to Install Xp on Vista Dell XPS630 - F6 SATA Issues!

16 more replies
Answer Match 77.28%

when we moved to USA we took a Dell desktop with Dutch Vista OS. I want to install the US version of Windows 7 on this machine. Is there any issue that I can expect why this combination should not work?
your knowledge is appreciated.

A:Windows 7 (USA version) on Dell desktop (Dutch Vista Home edi)

if you do a clean install, there should be no probs, but an upgrade might be more problematic.

5 more replies
Answer Match 77.28%

I'm having a new hp desktop with vista delivered today but I bought it without office 2007 installed. However, I still have the reinstallation disk of office 2007 that came with my dell (with vista). Can I use the dell provided microsoft office 2007 software to install on my new hp or is there some sort of embedded identification that would stop that? Thanks.

A:Using dell provided software on a new hp desktop

If it is OEM software then it is only legal if used on the actual computer it was purchased with (not even another computer of the same make and model). So the short answer is, even if it is possible, it is illegal and thus not a topic for discussing on here.

2 more replies
Answer Match 75.6%

As usual Dell service is impossible. Warranty expired and HD is history. They did not supply a XP Media re-install I on my own?

A:2006 dell xps hd dead no Media edition provided, help?

Well you will have to acquire a OS disk somehow. They should have given you at least a recovery disc, you might be able to plead your case to them and they can send you one.

2 more replies
Answer Match 75.6%

EDIT: Rewritten for clarity
On Realtek ALC3861 Audio Driver (ver., A00) for Windows 10, there is no longer a button labeled "Show Meters" under Speakers/Headphones > Maxx Audio Pro in the bottom right corner (please see attached screenshot). This button in previous versions of the driver for Windows 7 opened a new window with sliders to balance front and back speakers in a surround sound setup.
What I did:
Updated my OS from 7 to 10 and updated the Realtek audio drivers accordingly - to the above mentioned version.
What I expected:
The "Show Meters" button would be present in the newest Realtek driver.
What really happened:
Upon upgrade to the newest driver, the "Show Meters" button disappeared.

I have reinstalled the newest driver multiple times with no avail and tried the driver from Windows 8.1 and the default driver from Realtek with worse affects (Dell Audio window is missing most elements/drop down options, etc)

If anyone would know how to address the issue, if this is intentional, or who to escalate this to, I would appreciate it.

A:Latest Version of Dell Audio is missing "Show Meters" button. (Windows 10, Dell XPS 8700)

I feel that I should be more observant. In Control Panel > Sound > Playback > Select the Realtek device > Properties > Levels there are the exact changes I need. I don't know why I didn't notice until now. Could explain why there was no "Show Meters" button in this release but I thought Windows 7 also had the same leveling and there was the leveling in Dell Audio as well.
I'm still going with a new sound card from Creative however, seen a super nice $70 one that looks awesome and seems to have features to match.

6 more replies
Answer Match 75.18%


So eagerly i tought to buy this cool looking laptop for a huge $2000 i needed it to output to a hdmi monitor ot TV so sometimes i could see movies as well, now i had to buy the special DA200 dell adaptor and in the past 3 weeks it`s been a complete nightmare, i WAS NEVER ABLE to make it work permanently. The chat support was no help at all usually simply resuming to try and replace the part but i do think the part is good and i didn't feel like waiting 2 weeks for it to ship from china.

The ethernet and usb work on the DA200 adaptor , EXCEPT HDMI.  SOMETIMES it would work briefly until next restart, i had tried everything ever available on the internet. The laptop is running Windows 10 (as it`s restricted to that version, i tried to install other versions with lots of issues and compatibility issues) so  i have installed reinstalled and installed different versions of the video driver for all possible windowses and none worked. what did work was very brief until next restart and that usually happened when i had a fresh windows install, after the first restart i will get a non working hdmi again.  

I have tried several hdmi cables so i know it`s not the hdmi cable or the tv ot the monitor. and nobody seems to be able to help!!

A:dell xps 13 9450 (2015 new version) does not output HDMI to tv or monitor via special dell DA200 Hdmi adaptor

Oops I see my first post got sent, even if the website failed...
Anyay.. I talked to Dell Support and they told me to update the firmware for:
Intel (R) Thunderbolt 3 Firmware Update
(version 02.05.04,A00)
downloaded forn
Enter your service tag and you will find it under Chipset on the driver download page.
That fixed it for me!
It was a known issue for the guy i talked to.

9 more replies
Answer Match 73.5%

When I powered up my new dell xps 15 9550 this morning, (bought less than 1 week ago) I had a message from Dell in the bottom right hand corner of the screen saying there was a firmware update notification. I clicked on this and proceeded to update the firmware.
since this, I have been suffering from the screen going blank and the only way to get it back on again is to switch off the laptop completely!
I have restored the bios to factory settings (F2) and have also tried disabling the nvdia video card but still have the same problem of the intermittent screen going black.
At the same time, if I am listening to music, the music also switches off, so it doesn't appear to be just a video card problem.
It all appears to point to this firmware update?!
any help would be much appreciated.


A:Dell XPS 15 9550 screen going black intermittently after Dell firmware install this morning help!

I have the same problem:

I initially reported that my XPS 15 locks-up displaying an all white display, however, I have since noticed it locking-up with a black display or gray display. Recycling power is the only way to get the computer working again. Prior to an automated firmware update, my XPS had been working fine. If you find a solution, please post it. I will do the same.

1 more replies
Answer Match 73.5%

Two drives on system 265GB Samsung on motherboard and 1TB drive internal bay.
Dell installed OS on drive 0 (C) 1TB (slower drive) and the SSD drive(fastest) drive 1 (E) blank empty.
Make no sense to me.

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Answer Match 73.08%

Since I reinstalled Window8 in my inspiron 3138, the laptop cannot install 'dell upgrade package' and cannot setup my wifi driver.  
I cannot install following drivers and the laptop cannot detect wifi at all. 
Dell Wirelss 1704 Wifi driver (Network_driver_342TP_WN32_7.35.333.0_A01)
Dell Airplane mod switch driver (Network_driver_PX8MM_WN64_1.0.0_A00)
Do you know how to solve this problem?


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Answer Match 73.08%

Hey guys.
Pretty much what the title says - Dell's new, recently-released ControlVault driver (version A19) does not successfully install on a Dell Latitude E6330.  I followed the driver installation order from the "Dell Business Client Re-Image 'How-To' Guide" and installed the Dell ControlVault driver last.  It did not work.
Attached is a screenshot of what I got, and the Windows Installer log.


A:Dell ControlVault A19 installation fails on Dell Latitude E6330 with a fresh install of Windows 7 Professional 64-bit


2 more replies
Answer Match 71.4%

Hey guys, I recently ordered a dell inspiron 1420.
I wish to install vista ultimate 64bit on it, however, I want to know if its even possible?

Since, I do not see a 64bit section for Dell's driver download website.

Here's the specs.

Intel Core 2 Duo T5750(2.0GHz, 667Mhz, 2M L2 Cache)
High Resolution, glossy widescreen 14.1 inch display (1440x900)
4GB, DDR2, 667MHz 2 Dimm
NVIDIA ? GeForce TM Go 8400M GS with 128MB
120G 5400RPM SATA Hard Drive
Microsoft Windows Vista Home Premium Edition, English
Integrated 10/100 Network Cardand Modem, for Inspiron
8X DVD+/-RW Dual Layer Drive for Inspiron
Integrated High Definition Audio 2.0
Dell Wireless 1505 Wireless-N Mini Card
Integrated 2.0 mega pixel web cam
56 WHr 6-cell Lithium Ion Primary Battery, for Inspiron 142
Intergrated Bluetooth.
AVerTV Expresscard TV TUNER TVT11 + Remote Control

A:Possible to Install x64 Vista on a Dell Inspiron?

i have same problem. i have same configuration from lenovo. and not able to find any 64bit drivers.

pls help

9 more replies
Answer Match 71.4%

An error occurred during the installation of assembly with the following Fatal error message:
‘Microsoft.VC80.CRT,processorArchitecture=”x86”, type=”win32”,publicKeyToken=”1fc8b3b9a1e18e3b”, version=”8.0.50727.91”’

Any idea of the fix? Microsoft, HP or Dell are of no help. Thanks.

A:HP C4280 install on Dell using Vista

9 more replies
Answer Match 71.4%


I want to buy a Dell system but it comes with Pre installed Windows Vista Home Premium & they do not offer Win XP.

I would like to install Win XP Pro SP3 in it and remove Vista.

(1) Can I do that & if yes how ? I have Windows XP Pro SP3 CD that came with my another Dell system.

(2) How important is it to learn Vista ? I do not like Vista but it looks like sooner or later I am going to have to learn it. Any idea of what percentage of people owning computers now use Vista instead of other Windows OS ?

Thanks Much.

A:Can I install Win XP on a Dell system that comes with Vista?

Well Vista comes preinstalled on most computers you buy these days so. And as for installing Xp (if you want) Pop the cd in to the tray reboot reformat your hdd when its asks and install xp the rest of the way. now if you are runing that xp cd installed on the other system you will have to get another cd key from microsoft unless its a student version or retail

5 more replies
Answer Match 71.4%


I have been given a dell inspiron 531 with 64 bit AMD processor, running 32 bit vista home basic, that has responded well to RAM upgrade to 4GB.

I want to install 64 bit win 8 pro media centre which I have on an original MS CD. either over current vista or on separate partition as dual boot.

For some reason the dell wont read the MS win 8 64 disk (or any other original MS OS disks I have (vista-32/7-64/8-32)) but reads pretty much everything else (DVD's excepted as currently has no DVD reading software.)..either through explorer or during is not only original ms discs that are a problem as dell won't read win8-64 enterprise trial iso I burned myself either.

I have tried turning off security software (MS security essentials/MS firewall) change.

CD's all read fine via explorer on my lightly hopped up HP tx1340ea running win 8-64 pro media centre.

Can anyone help/advise?

kind regards


A:win 8 64 won't install on 32 vista dell inspiron 531

Sounds like the DVD drive needs to be replaced.

2 more replies
Answer Match 70.56%

I've got a Toshiba laptop whose Vista OS stopped working for some odd reason right after I got a single Blue Screen error. Now, I'm trying to re-install Vista on the same laptop using a Dell marked disk my step-dad has. Does anyone know if I'm going to get any known conflicts since it's a Dell disk?

A:Dell Vista Install on Toshiba Laptop

Hi it probably will not work as it is a dell disc the os will be tied to the machine it is meant for

7 more replies
Answer Match 70.56%

Dell Dimension E520

The machine came with Vista but it doesn't work with any of the applications that we need. We just went out and dropped the wad of cash on Windows XP and resized the hard drive with the Vista Disk Management.

When we boot into the WinXP cd, it loads all the drivers etc but when it gets to "Starting Windows XP" screen at the end of the driver loading (no graphics yet), it suddenly bluescreens and says to check for a virus or run a checkdisk. We tried this a number of times and its not working.

Due to the fact that nothing is set yet for installation, the WinXP disk should _not_ be even yet touching the hard disk, just loading into RAM. The machine is new and has 2GB of RAM on it, more than enough for an XP install.

Does anyone know what could be the issue? I am wondering if we have to find/install additional drivers at the initial XP disk loading, but I am not sure.

Worst of all this is costing us hundreds of dollars just because of Vista. We tried the VMWare image but that didn't work either (see )

Please, any help or suggestions would be appreciated!

A:WinXP won't load/install on Dell with Vista

16 more replies
Answer Match 70.56%

I purchased a re-furbished Precision T3400 2 weeks ago with Windows Vista -32 bit Business pre installed. COA licence. 2 month warranty remaining and transferred successfully.
The MS label & key for the Vista system attached. However I do not have the install disc.
I also have a new clean hard drive fitted.
Should I be able the down load or request a copy of the disc from Dell?? Under the warrantee.

A:Dell System Vista install disc

You can burn your own Restore Discs or Order them from Dell

12 more replies
Answer Match 70.14%

I have a Dell Inspiron 1520 laptop with Windows Vista OS. I have a Dell 926 printer interfaced to it via USB. Printer driver is installed and the printer does communicate at times with the computer and does a good job printing. However, intermittently when trying to print a document I'll get a message on the computer that says that communication has been lost and print job failed.

I've checked all connections to make sure they are solid and no debris that might cause this.
That has not corrected the problem.
The other thing that happens is that the document I want to print will stay in the print queue/spooler and if I shut the computer and printer down and restart both it will print the job. And it may continue to print jobs but it's just a matter of time.

Needless to say this is frustrating. I can print several jobs in a row with no problem and then I'll get this "communication has been lost between printer and computer". And I have to go thru the procedure above to get the last job printed.

My wife doesn't understand how this works and will try to print the same job several times with the commo problem and then complains when it won't print.....and then they all print when the above procedure is followed.

Any ideas what is going on??? Any fixes??

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Answer Match 70.14%

So over the past 2-3 weeks I kept noticing that my battery kept dying even though I would shut it down (yes window > shutdown) the computer with a full battery. The next evening I would power up and see that the battery was at 20% from full charge. This is a BRAND NEW as in <2 months XPS 9550. I checked my event log and WHAT THE H@#$??? It is absolutely filled with Dell Foundation Service and Dell Product Registration events all saying  " Power event Handled Successfully by the service." Clearly it is not.. The stupid things run every 10 seconds. So when I think I am powering down my computer, it is being blocked by these services and actually just going to sleep... but it actually isn't sleeping. Its waking up every 10 seconds. Can anyone PLEASE help me determine the issue. Apparently according to update service everything is up to date. 
Dell XPS 15 9550 Win 10 Dell Foundation Services vers 3.1.330 DFSSvc.exeDell Product Registration  vers 2.2.38 PrSvc.exeDell Update Service vers 1.8.114
Log sample: (note the time... yes i was asleep) 
Information 5/21/2016 6:42:06 AM Dell Product Registration 0 NoneInformation 5/21/2016 6:42:06 AM Dell Foundation Services 0 NoneInformation 5/21/2016 6:41:56 AM Dell Product Registration 0 NoneInformation 5/21/2016 6:41:56 AM Dell Foundation Services 0 NoneInformation 5/21/2016 6:26:31 AM Dell Foundation Services 0 NoneInformation 5/21/2016 6:26:31 AM Dell Product Registration 0 NoneInformati... Read more

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Answer Match 70.14%

Hi i am trying to install vista on a dell inspiron 9400, whenever i install i it gets to a certain stage then i get a bsod, i have tested the hard drive it is fine, and i can install win 7 no probs, i have used killdisk to fully wipe the drive but no luck, also when the pc starts up the screen looks corrupt/ graphics artefacts or something this only happens on the boot screen and in the bios soon as i boot from a disk it disappears, i also updated the bios any idea what this is?

A:Cant install vista on dell laptop inspiron 9400

If you can install Windows 7 but not Vista it seems to point to your install disk.

If you can install Windows 7 why bother with Vista.

1 more replies
Answer Match 70.14%

I tried installing vista on my dimensions 3100 - about 2hrs in and it rebooted - displays a fast error msg that i can't read, reboots and goes to the install updates page - loops through this cycle now - any ideas!??

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Answer Match 70.14%

I have a Dell Vostro home pc, and an older model HP 4100n laserjet printer. I am using a parrellel to usb cable to connect the printer since the PC does not have parrellel port. Vista does not recognize when I plug in the printer, and installing the printer using "Add a printer" doesn't work either. I downloaded driver from HP's site, and tried installing with that driver seem to have no effect. I did not know which driver to use (PCL5 or PCL6), so I just used the PCL5 one. No matter what I try, I can't seem to get the pc to talk to the printer. How do I start all over and get this installed correctly? Thanks!

A:Cannot install HP 4100n on Dell Vostro with Vista Home

8 more replies
Answer Match 70.14%

hey guys, so we've got a bunch of Win7 Pro factory install disks (Dell) at work and since we run XP there, the 7's were a free for all...needless to say, I was able to install the 7 upgrade from Vista on my Toshiba Satellite E105. I checked the 'Computer' properties and I see that I now have 14 days to activate windows. Could I use the key from my previous Vista to upgrade to 7 or would I need to reinstall vista ? Thanks!

A:Vista to 7 Pro upgrade - Dell install disk on Toshiba

NO,you need a Win 7 key.

3 more replies
Answer Match 69.72%

Two months ago bought a Dell 8900 from Best Buy. After 20 days, it would not start, same with the next 8900 replacement... only fewer days. The first gameware as a replacement did not start at all. The Alienware Aurora worked beautifully for 3 days and then would not start. In the 8900's,,, got the blinking amber lights on the start button. Tech is coming to replace motherboard. What the heck is happening? Could it be the monitor... or the external hard drive or what? Come on Dell,,, what's up? I have a Dell XP Laptop as a back up using the same external hard ddrive.

A:Dell 8900, Gaming Computer, Dell Alienware Aurora

There is a power issue with the external hard drive.

2 more replies
Answer Match 69.3%

I recently tried to install service pack 2 on a dell computer, and about half way through I get a message telling me that installation cannot be completed, and that windows may not work correctly. Every time after I get the BSoD, and a message which tells me their is a problem with the ram. I read about this problem, and I have figured out that the install messed with the ram settings. I don't know how to fix it though. I can boot up with linux cd though. What should I do?

A:SP2 install on Dell computer

Attempting to install XP SP2 in a computer has no effect on how RAM modules function.

What is the model name and model number of that Dell, and how much RAM is installed?


Are you using an actual XP SP2 CD?

Have you deleted all current partitions, created a new C partition, formatted that new partition with the NTFS file system, and then attempted to install XP SP2?


1 more replies
Answer Match 69.3%

I installed a new harddrive (ordered from Dell using tag) in my dell d830 with no problem. I have the dell operating system disk (vista 32bit) and I am booting from the disk. However, once I select install and select advance it appears that the install will work but it stop after the first check and does not complete the second step. I get a message:
Windows cannot install required files. Make sure all files required for installationa re available, and restart the intstallation. Error code 0x80070001.
Please help!

A:Installed new harddrive on Dell d830 having problems with vista install

9 more replies
Answer Match 69.3%

My Dell Inspirion 1210 Mini,as i say.It can't install window vista.My Dell use window xp as original and then replace it with window 7 by using usb boot mode(cause my dell don't have a cd,dvd drive to install).Everytime i install window vista with usb it keep geting from this error to another.Sometime it is
*Have no driver to install
*Don't have the requirement file to install except i have the file the install need.
So please help me and thanks for taking your time to read this.

A:My Dell Inspirion 1210 Mini Can't Install Window Vista

Since you believe this is a possible malware related issue and have posted for assistance here, you need to continue in that thread. Do not start new threads or duplicate topics as this causes confusion and makes it more difficult to get the help you need to resolve your issues. Further, it necessitates staff spending time with housecleaning to remove those duplicate postings...time which could have been provided to others needing assistance.Thanks for your cooperation.This thread is closed. If it turns out that malware was not the problem and you need this topic reopened, please PM me or another Moderator.

1 more replies
Answer Match 69.3%

OK, so im working on this computer (DELL Inspiron 531 w/ m2n61-ax MB) that someone tried to restore and the DVDRW died in the middle of the restore. Replaced the DVDRW, slap the vista disc in... BAM no HDD. Now i know this HDD is fine because I stuck it my machine and blew it out, created new partition, formatted NTFS, set ACTIVE. When I boot and go into the BIOS there is no AHCI MODE vs RAID for the SATA settings, Just DISABLE, SATA 1, SATA 1+2. It sees the HDD and the DVDRW np. Boot off the Vista disc, tell it to load drivers, point it to the external drive with the drivers I got from the DELL website using the service code on the back, I even tried downloading the nforce 4 drivers, and STILL doesnt show the HDD in the list to install too. I dug EVERYWHERE on google, for MB drivers, NVIDIA, DELL, tried every sata port to even see if it made a difference. I still cant get this thing to detect the HDD, as if its the wrong driver. BIOS sees it, even enabled the RAID to see if the RAID mode picked it up and it does, so i turned that back off because its not in a raid. Anyone got a CLUE?? help me out i been at it for 2 days on this thing lol.

A:Dell Inspiron 531 sata drivers not working VISTA install

magically started working, booted up the pc with a different sata drive, vista saw it (no drivers loaded/OEM dvd) i hot swapped the drives, and POOF, it came up. installed vista home premium with no issues. Just for clarification, all the research i did said it was a geforce 6100 with nforce 420. WRONG it was a nforce 430.

Just info for all the googlers that may be in the same boat as me .

1 more replies
Answer Match 69.3%

Dell Audio doesn't work on my Dell computers but Realtek does. Why is Dell Audio on my computer if I can't get it to work? It looks like a better program with far more features.

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Answer Match 69.3%

Was given a Dell Optiplex 360 that I found out after getting a nasty virus had a bootleg XP OS
I also did not have any disks with it. I had older disks for a Dell 4600 that I used to wipeout the hard drive and install the new OS. Everything works fine except that I can not load any of the drivers from the second disk, (it was a 3 disk series)
thus at least at this point not able to connect with my cable internet. Cable people told me I needed the drivers.Any suggestions or can it just not be done.
Thanks, Al

A:Loading Older Dell OS To Newer Dell Computer

You will have to go to the dell website look under support and then drivers and downloads for your model of computer.If you use the service tag number on the computer it will make sure you get the correct ones you need. For future reference so you wont have this hassle again burn all of the drivers to a cd so you will be all set the next time.

2 more replies
Answer Match 69.3%

I have a Dell Inspiron 530, XP PRO, SP3, about a year and a half old. Almost since I first got it, every few months or so, when I boot up it hangs on the Dell screen. When I turn it off and reboot, it is fine. I use Rebit to back up everything on an ongoing basis and have an extended warranty from Dell. Is there anything I can do about this, or should do? Thanks for your help.

A:Dell computer occasionally stuck on Dell screen

I would run a memory tester

Download the prebuilt ISO, burn it to CD as an Image, boot from that CD and run the memory test for a couple of hours or overnight to stress test the memory.


3 more replies
Answer Match 68.88%

I just got a new dell computer, and when I configured it, I had to get McAfee by default. McAffe is NOT actually pre-installed, but there is a pop-up nag for me to install it now, I have been just minimizing it.
I have installed AVG anti-virus, and want to get rid of the nag.

Any ideas?


More replies
Answer Match 68.88%

Dell P3 - 864 running Win ME reformated HD and reinstalled OS everything went OK until I got to the modem. Installed Modem drivers -conexant sf-1156iv/r9e from Dell site (and several others) computer recognized modem on boot up, drivers install but modem does not show up in Control Panel - MOdem listing. Click on diagnostic and find Com 1 -no modem, Com 3 followed by a blank space, click on blank space and More Info and get the correct Diag Info for the modem. Modem also shows up in Device Manager. Have tried installing it in 3 or 4 different ways. Tried a new conextant modem with same results, tried a modem with an Intel chipset and the computer would not even turn on. Tried an U.S. Robotics external USB modem with same result as with Conextant modems. No modem listed in modem listing. Tried to disable COM 1 in BIOS but it won't disable. Reinstalled ME - no luck
Checked with all the Tech's where I work, no answers. Tried E-mailing Dell twice, no answer
open to any suggestions
[email protected]

More replies
Answer Match 68.46%

lighting hit my old computer so hubby bought me a new dell with vista on it,can't get half the web site to open and some of my downloads want download. its a dell 1gb shared dual channell sdram
250gb hard drive
amdathlon 64x2 3600+ dual core processer

can't get my dsl to work been with them on phone all day

what do i do thanks oh yes im useing dial up now and so slow

More replies
Answer Match 68.46%

My Dell Inspiron 6400 is 13 months old - has Windows Vista Home Basic Edition. My grandson tried to uninstall Vista and replace with XP. It didn't work so I reinstalled Vista HB. I have a 19 GB folder "Windows.old" that I don't want. I don't find where I can custom an install without having that file. Help?

A:Clean Install Vista Home Basic On Dell Inspiron 6400

Windows.old is a backup of the old OS (in this case, it's probably the XP installation). I'd suggest exploring it first to see if it contains anything that you want - then delete it to reclaim the space on your system. Also, run a defrag after deleting it so that they system will effectively utilize the space right away.

5 more replies
Answer Match 68.04%

Hey, im having some issues. I have a DELL inspiron 5100 laptop and i just recently removed a virus that almost destroyed my hard drive, I got it to work fine but after a few days of use it started to freeze up on the DELL loading screen on the start up, i accidently pressed the F12 key and it took me to a screen with different ways to start up XP, like through the Hard drive or a disk.
i selected to run offthe hard drive and it froze up any help?


A:[SOLVED] Dell inspiron 1500 laptop freezes after DELL loading screen

hi, after you hit F12 did you see the diagnostics program at all? Ordinarily I would say It may be worthwhile running a scan on the hard drive if you can. But, I see you removed a virus, can you tell me if it was with the help of the antimalware section on this forum? or did you just remove it yourself? I need to know if you are absolutely sure you removed all traces of the virus - if you had the help of a forum they would have given you the "all clear". Have you tried starting in safe mode at all?

19 more replies
Answer Match 68.04%

I have a Dell inspiron 530 that will not boot. Its running xp professional with a core 2 quad. When I turn it on i hear one beep and it sticks at the boot splash screen. F2 and F12 do nothing. So far I have tried the following:

1)Swapped hard drive out with a known working one.
2)Removed both sticks of 1gig ram and placed them in different slots.
3)Swapped out one stick of ram at a time to determine if one is defective.
4)Swapped out all ram with known working ram.
5)Removed radeon graphics card.
6)Tried to do a repair on windows from a disk but I cannot get into the boot settings.
7)Tried unplugging everything except the monitor and power cord.

After attempting these steps I still receive the same results everytime. I was thinking about removing and re-seating the processor, but I figure someone with more knowledge than me would have another suggestion for me to try. I fear the worst for this PC assuming it is the motherboard or processor. No new hardware or software was added to this system when the issue started. Thanks in advance for any help/suggestions.

A:Solved: Dell Inspiron 530 stuck at dell splash/boot screen

8 more replies
Answer Match 68.04%

I have a two year old Dell PC with Windows 7. I got a virus in my computer that by phone and computer takeover Norton located in my MBR. When they cleaned it my computer will no longer boot up. Norton worked with me for three days on the problem but we were unable to fix the computer. I followed other web sites and repaired my MBR but it still will not boot up. I tried System Repair, Check point, Image, and Dell system restore and all failed. I have tried to use the Windows install CD and all I get is a black screen with a flashing cursor and then after 3 minutes the compute attempts to boot again and fails. I tried everything to try and wipe the drive from C prompt and it will not let me. I have very weak computer skills but I can follow directions and I have wiped a previous computer I owned. (I confirmed that my CD drive is working) I also should mention I have a second hard drive on my computer that I backed everything up to.

A:Dell Computer PC will not load Windows install CD from computer crash

See if you can reset the BIOS hardware/software connections and then clear the CMOS to access your Windows 7 install disc.
Resetting hardware/software connections in the BIOS and clearing temporary memory of corruption:Shut down and turn off the computer.
Unplug the computer from the wall or surge protector (then remove the battery if it is a laptop).
"Remove the computer from any port replicator or docking station, disconnect
cables to printers or devices such as external monitors, USB memory sticks or SD cards, headset or external speakers, mouse or auxiliary keyboard, turn off WIFI and Bluetooth wireless devices." (Use Hard Reset to Resolve Hardware and Software Issues HP Pavilion dv5000 Notebook PC series - HP Customer Care (United States - English))
Hold down the power button for 30 seconds. This closes the circuit and ensures all
power from components is drained to clear the software connections between the BIOS
and hardware and clear any corruption in the temporary memory.
(If it is a laptop, plug the battery back into the laptop and then) Plug the computer back into the wall. Do not reconnect any unnecessary peripherals; monitor, keyboard,
and mouse should suffice and be the only peripherals reconnected.
Turn it on to reinitialize the software connections between the BIOS and hardware

Clear the CMOS:Use your system manual to find instructions for accessing the BIOS...
In the BIOS, go to the EXIT screen...
Choose load setup/optimized defaults... Read more

1 more replies
Answer Match 68.04%

I recently install Windows vista on my Acer computer. The opsystem works fine but when I go into my computer it says that my computer is a dell? It still says my hard drives are acer, but in system properties it says the manufactuer is dell? Any help would be appreciated. Thanks.

ps I have reinstalled vista three times already.

A:Vista is Mistaking my computer for a dell

9 more replies
Answer Match 68.04%

Hello, this is my first time posting here.

I am working on my sister's laptop, it's Dell Inspiron 1720, only a few months old. Last week she encountered a problem upon booting up and received the BSOD and then the option to repair the computer. It would not repair and would not restore back to previous dates.

She called Dell for support and found that she has to pay mega bucks just to get support.... The only thing they helped with was ensuring that the hard drive was not at fault since the fn key upon reboot did the diagnostic and ruled out hard drive problems. I am suspecting the latest windows update may have caused this since she did the update the day before and suddenly this repair option occurred.

She was provided the Dell disk with Vista disk and a drivers disk with the system... can I reinstall Vista overtop without losing any of her programs and data (I used to do this successfully with Win98 and XP). I looked through the tutorials here about Vista help but didn't see this option available.

Appreciate any help you can give me.


A:reinstall Vista on Dell computer

It depends on the disk provided. If it offers to upgrade or repair, it should keep all information in a windows.old folder.if it is a destructive restore, it is just that. destroys data..You can save the data currently on the drive by downloading a copy of ubuntu desktop burn it to disk and boot to the live cd.. then backup all needed data, restart and do a full system restore from the dell cd's.

9 more replies
Answer Match 68.04%

i have all the XP drivers for a dell inspiron 1545 installed except the audio...the audio driver downloaded from dell is the wrong one...i remember having this issue with another dell...and you actually had to install a lattitude driver...anybody have an idea?


A:Solved: Dell Inspiron 1545 wrong dell drivers

6 more replies
Answer Match 68.04%

The computer reads the CD and DVD drive, but stops booting when the blue Dell screen comes up. It is unresponsive to Ctrl-Alt-Delete and I do not have the original disks or XP disk.

Can anyone help?

A:[SOLVED] Boot Problem: Dell XPS 600 only get the blue Dell screen

Press F8 during bootup and see if you can get to the XP boot menu. If you can't get to the boot menu, it could be a hardware issue or corrupt files on the HDD. With a boot CD or XP CD you can verify the system will boot, that will help verify the hardware is mostly functional.

If you can reach the boot menu, try booting into Safe Mode. If it won't boot into Safe Mode, you will need the recovery disks or a XP CD and perform a Repair

4 more replies
Answer Match 67.62%

ok I have windows XP On Both Off my computers but my other one has a dell monitor and I've tried to get it to work so many times I got lucky I think twice first time it worked but then I shut it off for the night then I had a hard time to get it to work but I finally did and after that I can't get it to work it keeps saying to set it up through the disc drive I think I haven't turned it on for a bit I'll have to check it,
but can anyone help with what I said?

A:Does A Dell Monitor Work With A Non-Dell Computer?

12 more replies
Answer Match 67.62%

My battery for the above computer has expired and needs to be replaced but I do not know who sells replacement batteries XBT9E1 or compatible ones.

A:How do I buy a battery for my Dell computer Mod. Dell DE051

I believe the replacement battery you are after is a CR2032. If in doubt take the flat battery to your electronics store and ask for the equivalent. They're not very expensive.

3 more replies
Answer Match 67.2%

My Dell XPS 435T came with Vista 64-bit. However, I'd like to make a dual-boot system with both the Vista and WinXP Home. When I try to install XP, I get a BSOD early in the install process saying something like "There has been an error and Windows will shut down your pc" etc. I'm sure it's because my copy of XP doesn't have the hard drive drivers to install on a SATA drive. On my last pc I had to use nLite to create a slip disk with the proper AHCI drivers (that I got from the mobo drivers CD). When I created a slip disk for this Dell, I used what I thought were the correct disk drivers from the Dell Drivers CD, but apparently they're not the correct drivers since I'm getting the same BSOD message. I'm hoping that installing XP on this Dell is possible, and that it's just a matter of getting the correct hard drive drivers to insert into the slip disk CD. I've already checked the BIOS on this Dell and the only two options under the SATA drive are AHCI and RAID - there is no ATA option (that was suggested in the past). Any suggestions? Thanks for any help.

A:Solved: how do I install XP on a Dell XPS?

A very messy process but it can be done. Have a look at this excellent guide to do just what you want.

3 more replies
Answer Match 67.2%

I am considering reinstalling Win XP pro on my Wife's Dell. I have the Dell disk but it's sp2. Can I use a OEM XP pro sp3 disk instead?

Wife's PC-

Dell Dimension 2400
WinXP pro
2 gig ram

A:Solved: Can I install a OEM XP pro on a Dell

What's the "service tag number" on your wife's Dell?

A reinstall of XP Pro probably won't install all the device drivers for her computer, so you want to make sure to have the device drivers burned off to a CD-R before you start.


2 more replies
Answer Match 67.2%

Dell Vostro 3700 Laptop running Windows 7 64-bit, Service Tag 4QD3ZM1.

NVidia identifies the display controller as GeForce GT 330M and gives the following message; but, there are no display drivers offered by Dell for this system, at least not by model or service tag numbers.
Installed DriverRecommended
UpdateGeForce GT 330M--The manufacturer of this system requires that you download the driver for your GPU from their support site.

The GeForce M series and GeForce Go series notebook GPUs use drivers that have been customized by the notebook manufacturers to support hot key functions, power management functions, lid close and suspend/resume behavior. NVIDIA has worked with some notebook manufacturers to provide notebook-specific driver updates, however, most notebook driver updates must come from the notebook manufacturer. Additionally, the desktop GeForce graphics drivers will not install on Geforce M series and Quadro M series notebook GPU's.Click to expand...

A:Solved: Dell Vostro 3700 needs drivers not available from Dell

14 more replies
Answer Match 67.2%

The computer is a Dell Inspiron 1525 with Vista Home Basic 32 Bit Sp2 Intel Celeron CPu 550 @ 2.00 GHZ, 1 gig Ram Mobile Intel 965 Chipset Family

My friend's computer was slow so I tried to do as much as I could to help it. I updated their service packs 1 and 2. I updated their Java. They had Utorrent on it so I uninstalled that. I got them using Firefox. I ran a Malwarebytes scan. I also used Ccleaner. I also ran Kaspersky scan.
The computer is still incredibly slow to open files and I'm scared it has been infected since it was vulnerable for many years.

Any help would be appreciated.

DDS (Ver_11-03-05.01) - NTFSx86
Run by natasha at 14:49:56.27 on 21/04/2011
Internet Explorer: 7.0.6002.18005 BrowserJavaVersion: 1.6.0_24
Microsoft® Windows Vista™ Home Basic 6.0.6002.2.1252.2.1033.18.1013.133 [GMT -4:00]
AV: Kaspersky PURE *Disabled/Updated* {56547CC9-C9B2-849D-8FEF-A496150D6A06}
SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: Kaspersky PURE *Disabled/Updated* {ED359D2D-EF88-8B13-B55F-9FE46E8A20BB}
FW: Kaspersky PURE *Disabled* {6E6FFDEC-83DD-85C5-A4B0-0DA3EBDE2D7D}
============== Running Processes ===============
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\System32\svchost.exe -k secsvcs
C:\Windows\System3... Read more

A:Vista 32 Bit On Dell Possible Java Infection [Computer 2]

Hi,Welcome to Bleeping Computer. My name is m0le and I will be helping you with your log.Please subscribe to this topic, if you haven't already. Click the Watch This Topic button at the top on the right.

Please avoid installing/uninstalling or updating any programs and attempting any unsupervised fixes or scans. This can make helping you impossible.

Please reply to this post so I know you are there.The forum is busy and we need to have replies as soon as possible. If I haven't had a reply after 3 days I will bump the topic and if you do not reply by the following day after that then I will close the topic.Once I receive a reply then I will return with your first instructions.Thanks

3 more replies
Answer Match 67.2%

Help! I'm caught in a loop! I have a notice on my computer (after sitting idle for a while and with a lot of windows open at the bottom) that says:

"Notice - Hard Drive SELF MONITORING SYSTEM has reported that a parameter has exceeded its normal operating range. Dell recommends that you back up your data regularly. A parameter out of range may or may not indicate a potential hard.

Press F1 to continue, F2 to enter SETUP."

When I press "F2," it takes me to the system setup menus which I can access. When I press "F1," the message below appears:

"A disk read error occurred
Press Ctrl+Alt+Del to restart."

After doing that, it takes me back to the first message. Any suggestions?

Computer type (different from "OLD COMPUTER" in profile)
Dell Inspiron 530 with Vista

A:Caught In Loop - Dell/Vista Computer

Can someone please help me with this?

3 more replies
Answer Match 66.36%

hey . i just got a new HD for the laptop . i pu it in np . poped in the xp disc and it started to go . i come back to check the progress and i got this error

"stop c0000221 unknown hard error \system root\system32\nt.dll.dll"
has anyone had this before and what can i do to install xp .
now if i change the bootorder in bios all i get no matter what i do is this error
"no bootable devices-strike f1 to retry boot , f2 for set up utility"
everytime same thing .
thanks for the help on this 1-.-

A:Solved: dell laptop .. new HD cant install xp

8 more replies
Answer Match 66.36%

and Windows is giving me a message stating that it cannot install because there are no hard drives. The hard drives that are not in the Dell 450 Workstation are Seagate ST373453W
15K REV DX09 SYNC 3200 WIDE 16 73412 MB

I am wondering why XP is not sensing the hard drives even though the drives are showing in the information flashed across the screen before the initial press any key to install from cd

A:Solved: I am trying to install XP onto a Dell 450 Workstation

14 more replies
Answer Match 66.36%

I have a laptop that needs to have its OS reinstalled. I have the dell restoration DVD for windows 7, but I noticed that the bottom of the laptop does NOT have the COA for the OS, nor does it look like it was ever there. does this mean I will have a problem installing windows 7 on this laptop? Its a Dell Latitude E5500.


A:Solved: Win 7 install on a dell laptop

11 more replies
Answer Match 66.36%

I've re-installed win7 on my laptop b4 and never had this problem.

I've done a fresh install from the factory supplied disc a couple of times and keep getting an error for
1-ethernet controller
2-network controller
3-SM bus controller
4-universal serial bus (usb) controller

I have an additional set of (2) discs labeled dell drivers, but those don't seem to be needed, everytime I run them, I get a message that the files are already on the hard drive and if I run them it just overwrites and still shows an error.

I have a dell inspiron n7110 laptop running win7 home premium
any help would b appreciated, i'd like to go online.

thanks, char

A:[SOLVED] failed Dell OS re-install

Did you install the Chipset driver first?

Please post a screenshot of Device Manager . . see the link in my signature for how.

How do I get into Windows Device Manager?

6 more replies
Answer Match 66.36%

HI all this is my first post here. I have a Dell xps-200 that the hard drive
(sata) crashed in. I picked up a new western digital drive for it. I am trying to reload xp pro back on it, I bought a new copy because I didn't have an
xp cd for the machine (didn't come with it). So my problem is that it goes so far and then says I have no hard drives available. Is SATA different than IDE for drivers, I have reloaded a lot of machines but never one with a SATA drive. Do I need some drivers for this, if so what would I need to get? This is a 250gb drive in the machine before and after. I would
appreciate any help on this, I have to get this thing running again soon for my wife.

Thanks all
Chuck S.

A:[SOLVED] install xp pro on dell xps200

and welcome to the Forum

See this for more in installing on a SATA drive:

Most Dell BIOS allow an Alternate method for SATA . . Go into the bios and check the "Sata Operation" setting, change it to "Raid Autodetect/ATA if it is not already. Now try to install XP

6 more replies
Answer Match 66.36%

Can you install a Dell oem XP Home cd on a custom built computer? The site mgr said I could not.

Product link

A:Solved: Dell oem xp home cd install

No, you can't. The disk and the license are tied to the Dell computer.

2 more replies
Answer Match 66.36%

My Dell AIO 810 multifunction printer kept hanging so I uninstalled the software and tried to re-install from the Dell disc. But it only installs part way then gives a message that says "Hardware Installer has encountered a problem and needs to close". Any suggestions on how to install ?
Thanks for your time.

A:Solved: Dell AIO 810 software won't re-install

8 more replies
Answer Match 66.36%

Hi all,

I have a problem!

My old computer is trashed; my sister gave me an old one.

Dell OptiPlex
GX 270 Series
Bios Version A06

Since I had just installed a 320 GB drive in my old one, I replaced her 80GB with mine.

After doing that I loaded the new drive software to no avail, and then I inserted my XP Pro and still nothing.

I even installed a kill disk and that would not work!

I looked at her Bois and it is set to boot from floppy, I have changed that to CD rom to no avail.
Can some one tell me what I am doing wrong and do I need a floppy which I do not have?


A:Solved: cannot install a new drive on a Dell

First of all is the drive being recognised?

1 more replies
Answer Match 66.36%

Could someone be kind enough to help me figure out a weird problem. I am not particularly computer literate so forget my ignorance! I bought a printer HP Photosmart C3100 All-in-One series. I used it on my old computer a compaq notebook (do NOT recommend it to anyone any HP computer in that matter!) I then changed my computer for a DEll XPS M 1330 (Hrr what a jewel! a real pleasure). The only problem is that i have Windows Vista professional on it and the installation CD to install my printer on it seems to be uncompatible or something like that. I can not install it .
May be someone will know what to do. (I hope i was clear in my explaination not sure)

A:Installation of my HP printer on My Dell computer with Windows Vista

Look at the HP support website for a Vista driver for that printer

2 more replies
Answer Match 66.36%

My sister at university is having a problem with her labtop (she lives 4 hours away).

She says the computer freezes/shuts down at different times after she logs in. When she manages to get to the desktop she can't get on the internet, so she can't download Malwarebytes Anti-Malware or SpyBot. Similar problems in safe mode.

Any ideas on how you can download these programs while your computer is affected?

Any advice would be appreciated.

A:Dell Vista - Computer freezes/shuts down randomly

She can download Malwarebytes and its updates on another computer and move them via thumb/flash drive. Please tell her to rename the malwarebytes executable to red.bat and then try to install it. Then try to run the progrm. See if she can post a log. Thanks!

5 more replies
Answer Match 66.36%

pretty much what the title says, no beeps, just get the BIOS Dell screen, and thats it.

any thoughts? thanks in advance

A:Dell Windows Vista computer hangs at BIOS

Is the screen actually frozen or can you press the button and access the BIOS?

1 more replies
Answer Match 66.36%

Copied title here for ease of reading. ~ OBI have a Dell Inspiron 530 running Windows Vista Home Premium and am having all kinds of problems. I can not install SP1 slow computer IE7 stops Help, Here is HJT log as well as dds log which I was instructed to use.End of title.Logfile of Trend Micro HijackThis v2.0.2Scan saved at 2:18:08 PM, on 12/5/2008Platform: Windows Vista SP1 (WinNT 6.00.1905)MSIE: Internet Explorer v7.00 (7.00.6001.18000)Boot mode: NormalRunning processes:C:\Windows\system32\Dwm.exeC:\Windows\Explorer.EXEC:\Windows\system32\taskeng.exeC:\Windows\RtHDVCpl.exeC:\Program Files\Windows Media Player\wmpnscfg.exeC:\Windows\System32\mobsync.exec:\PROGRA~1\\agent\mcagent.exeC:\Program Files\Internet Explorer\IEUser.exeC:\Program Files\Internet Explorer\iexplore.exeC:\Program Files\Common Files\Microsoft Shared\Windows Live\WLLoginProxy.exec:\PROGRA~1\mcafee\msc\mcuimgr.exeC:\Users\Steve\Downloads\HiJackThis\HijackThis.exeR1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = Read more

A:I have a Dell Inspiron 530 running Windows Vista Home Premium and am having all kinds of problems. I can not install SP1 slow...

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a description of your problem, along with any steps you may have performed so far.Upon completing the steps below a staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.Thanks and again sorry for the delay.We need to see some information about what is happening in your machine. Please perform the following scan:Download DDS by sUBs from one of the following links. Save it to your desktop.DDS.comDDS.scrDDS.pifDouble click on the DDS icon, allow it to run.A small box will open, with an explanation about the tool. No input is needed, the scan is running.Notepad will open with the results, click no to the Optional_ScanFollow the instructions that pop up for posting the results.Close the program window, and delete the program from your desktop.Please note: You may have to disable a... Read more

3 more replies
Answer Match 65.94%

Just got the replacement charger for my laptop I ordered a few days ago. As I'm sure everyone reading this knows, on the Dell site, this little item costs about $140. Went to Amazon and paid $30. Plugged in the charger at both ends, powered up the laptop and got a message about it not recognizing it, blah, blah, blah. I selected continue anyway. Obvious point #1 - the laptop is working. Point #2 - hovering over the battery icon in the task tray says "70% available, plugged in, not charging."

So, just curious. The adapter even says Dell on it. I just didn't buy it from them. Knock-off? And of course my main question, is it going to work? Did a forum search before posting and I can see this isn't a unique situation, I'm just wondering what's up? Is this like a nag screen or am I actually going to have problems with this adapter?

And, it's late, I've had a shot or two of whiskey, so I have to say - you guys are the greatest! I love the internet. Middle of the night, I have a question, and I know right where to go to find a room full of people who know what I'm talking about. <read this with a slur> I love you guys hic-cup...

A:Solved: New charger for my Dell, Dell doesn't like it...

14 more replies
Answer Match 65.94%

Hi, I'm using a dell optiplex 760 tower & have tried installing, 2000, xp, vista, 7, ubuntu, & mandriva. Iv'e tried everything short of replacing the motherboard and PSU including, changing video card, HDD, CPU, RAM, DVD but it's still not working. Iv'e tried booting from USB & DVD. On XP after copying files it shows blue screen & on 7 hangs on loading files, on linux it doesn't pass the purple screen. Iv'e tried disabling ACPI & Iv'e flashed BIOS to the latest A12, I have also tried various different settings in CMOS. The dell logo is showing but it just won't boot. Any help would be apprciated as iv'e been at this all night.


A:Solved: Dell Optiplex Wont Install ANY OS Please help!

11 more replies
Answer Match 65.94%

I have a Dell Optiplex GX260 That was given to me for my son which was running WIndows 2000 deathly slow so I bought a new copy of XPsp2 to install on it. Nice quick and easy right? Nope... 3 weeks later...

Dell Optiplex GX260
1.8GHZ P4
512 RAM

I cannot get windows XP to install on this computer. It hangs up forever at the "Setup is copying files" SECTION

I have tried wiping the hard drive clean on another computer, then re-formatting it in the DELL,

Tried a NEW 40GB Hard Drive

Tried a NEW 512 of ram

Tried upgrading bios from A06 to A09

Tried using a PCI video card instead of the on board

Tried different CD rom

Tried unplugging the A drive

Tried unplugging the wire to the front USB ports

Tried unplugging the add on card which adds the ability to have regular size PCI Cards to the motherboard.

Tried A second NEW copy of XPsp2

Tried a NEW copy of XP Pro

In 20+ hours it may go from 9% to 38% I have tried this each time.

Can anyone please help, I am at wits end on this.

A:[SOLVED] Cannot install XP on DELL Optiplex GX260

Hi Brian and welcome to TSF !

What's the service tag of the computer ? It'll be written on some sticker on the case.

Replace the IDE cable, make sure you use an 80-wires one and hook it on the primary IDE controller if there are 2 IDE controllers on the motherboard. Hook the Hard drive as master (check the jumper configuration, refer to the sticker that's on the drive) on the end of the IDE cable and the CD-rom as slave on the middle connector of the same cable. Unhook all other drives, pci cards and devices that are not needed to boot, you can still install them later. Use the onboard video and leave only one memory stick in the DIMM1 slot.

What's the brand and model of the power supply ? Have you tried a new power supply ? Dell computers usually come with the bare minimum PSU, if you added some hardware without upgrading the PSU it could have damaged the supply or some other parts. Make sure your computer doesn't use a proprietary PSU before trying another one. More on that once we have your service tag. In the mean time enter the BIOS at startup and report the temps, fans speeds and voltages from the hardware monitor.

Dell usually ships OS and drivers CD's, have you tried to contact them ?

3 more replies
Answer Match 65.94%

I have dvd rom from broke Dell inspiron 1318 that I want to pull out and install into another 1318 that I have can some please give me instructions for this?

A:Solved: Install DVD ROM for Dell Inspiron 1318

6 more replies
Answer Match 65.94%

hi. just got my sister's old dell printer/scanner. mfp 1600n. no installation disc. i downloaded and installed the driver from the dell site, and it prints, but i can't scan. i think the problem is that i need the front-end software that would be on the installation disc, namely "Dell ScanCenter" and/or "Paperport."
am i right that i need this software?
how can i get it? if it's available on the dell site, i can't find it.


A:Solved: dell printer, no install disc

My guess is you are using a driver that works to some this is what I got

2 more replies
Answer Match 65.94%

After all the hassle of trying to clean up my computer, and trying to find the drivers for it, i finally go the last part: actually installing windows. but like usual when it comes to anything i do, i ran into a problem. i put the CD in, and ran it...then windows comes up and i try to install it, but before i could this screen comes up (See Attached Image)...i have my HDD's connected obviously so i dont understand why its saying this. any help, im getting kind of desperate...just so many problems all the time. im really hoping this re-install helps

As always your help is greatly appreciated!

A:Solved: Cant Re-install Windows on Dell 8400

7 more replies
Answer Match 65.52%

I have a home network with an computer using an XP operating system and it is networked via a Linksys WRT54GS router. I also have another desktop that uses windows Vista Home Premuim. Between the two machines we use either a Lexmark e232 and or a HP G85 printer. There has never been a printing or shring issue between these two computers. I was recently given a Dell 922 Printer and bout a Gateway M-Series laptop running Vista Home premium. For the life of me, I can't get the laptop to print via network with the Dell. The laptop doesn't have any problem adding and or printing to the other 2 printers.
The error I keep getting is 0x0000000d. I tried the registry fix that Microsoft recomments, but with no luck. Any help or guidance is appreciated.

A:Can't network a Dell 922 between and XP server computer and a laptop with Vista Home

This is a procedure that I've had success with installing Vista printers when the normal install didn't work.
Temporarily connect the printer to the Vista machine and install it as a local printer using the proper Vista drivers.
Disconnect the printer and move it to the XP machine it normally connects to and make sure that it's configured as a shared printer.
Open the Printers and Faxes folder on the Vista machine, right click on the printer and select properties.
Create a new Local Port for this printer with a name of the full network path name to the shared printer, i.e. \\computer_name\printer_name.


1 more replies
Answer Match 65.52%

Alrighty, I've got a bit of a perplexing problem. My Four(ish) month old laptop has taken on a new, annoying bad habit. Occasionally, when left to idle for longer than about 30 minutes, it'll quietly blue screen, restart itself, to the user selection screen and then be completely fine. However, it isn't consistently BSoDing. Often, I can leave it set for hours and hours while I do chores or work on something else, and it will happily sit still and wait for my return.

On the flip side, it never BSoDs when I'm using it. On days when I have to do a lot of work, or even extended WoW sessions with friends, it runs like clockwork for hours on end.

I've never had any major errors, I frequently scan for spyware (adaware), viruses (avast!), and nothing other than a few cookies (in adaware) ever comes up. My computer's temperature consistently runs between 110F-128F, and if idling, usually between 100-110. I can't recall downloading or installing anything that would cause this.

While it isn't a major concern, it is annoying, and BSoDs are actually kind of serious. I checked to see if it was that silly screensaver that a few people on here had talked about, and unfortunately it isn't. Apparently I'm actually BSoDing.

Any tips, tricks, questions, and/or advice would be greatly appreciated.
PS: I figured due to the peculiar nature of this crashing, that it is probably a security issue, rather than something hardware related. If anyo... Read more

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Answer Match 65.52%

My Friend bought a second hand PC, 2 months down the line a message has popped up saying it is a non genuine version of vista. she wants to upgrade to Windows 7 Genuine. i have said i will help her but can anyone tell me if an upgrade version of 7 will be ok or does she need to buy the full version and also will there be any probs because the vista is not genuine.
Thanks in anticipation of any help.

A:[SOLVED] Dell PC with Non-Genuine Vista

the vista must be genuine before you can upgrade to win7 your better of doing a clean install.

3 more replies
Answer Match 65.52%

My friend has a dell computer with vista pre-installed on it. He wants to know if he can take off vista and put on windows xp. Can the computer be reformatted, and put on windows xp on it, and does he need to follow what drivers need to be installed first.

A:[SOLVED] Dell with Vista pre-installed

Hi. . .

Your friend does need to make sure all devices have XP drivers before proceeding. Consult the Device Manager (devmgmt.msc).

Also contact Dell for instructions on downgrade to XP and Windows license issues.

Regards. . .



2 more replies
Answer Match 65.52%

How long should it take to install SP2 on a Dell Vostro 1510? I have attempted a clean install of Vista SP1 and cant get wireless drivers or updates to install. I shut it down and and its started installing an update (SP2 is the only one I tried to download) Its been "installing" at least an hour now. 15 meg cable internet. I get the feeling the install is failing.
This morning it BSODed once when I googled wireless drivers. Then the install wizard froze trying to install the driver. Error code 40.
I am ready say screw it and put XP on this thing.

A:[SOLVED] 32 bit Vista Dell Vostro SP2 dl

I forced a shutdown. It wasnt doing anything.

19 more replies
Answer Match 65.52%

I have connected my old Dell printer AIO 924 to my new Dell XPS 8500. I can't seem to figure out how to scan. I had no trouble with my old computer, but can't scan since connecting to my new XPS 8500. Can anyone help me please? Do I have to get A new driver? If so, where do I get it? Thanks for any help you can give me.

A:new Dell computer/old Dell printer

6 more replies
Answer Match 65.52%

Can anyone suggest a way to get a dell 770 printer to work on a non dell win98 system?

My friend was given the printer from his friends, but it's a dell and it's pretty muh brand new so he doesn't want to throw it away. It's also better than his current printer

Anyway, he uses the dell install disk but once it begins and runs the setup app it gives a message akin to pirating. Saying something like -this computer does not support dell , or something like - this computer is not a dell.

Can anyone offer advice. I did a search on google and dells' site and here.
I couldn't quite find anything that might lead me to an answer..?


A:dell printer for non dell computer??

16 more replies
Answer Match 65.1%

Hey guys,

I am attempting to repair my Uncle's PC which is a Dell Inspiron 2320 All In One. It has Windows 7 Home 64 bit installed. The OEM hard drive in the machine is shot and beyond repair, so I had to go out and buy him a new hard drive. I'm attempting to do a clean install on the blank hard drive of Windows 7 Home 64 bit. However, once I get past the "Install Now" option it is telling me to Load Driver. I've tried using all of the discs that came with the machine. Such as the one for Facial Recognition Software as well as the Drivers & Utilities disc. Neither of them are working, I cannot continue with the installation until I give this thing what it wants. Does anybody know what exactly I need? I tried contacting Dell asking them which driver I need, but they were unwilling to cooperate unless I paid them $130 because the machine is out of warranty.

Any assistance would be great, my Uncle is getting impatient and I'm out of ideas how to get around this.


A:[SOLVED] Dell Inspiron 2320 All in One Windows 7 Install

You should not need anything to Install Windows on the new HDD. are you using a OEM Windows 7 install DVD? Is the Hard drive being detected in BIOS?

Refer to the manual of the machine to enter BIOS look to see if the new HDD is detected in BIOS. If not look to see if there is an option to automatically detect the hard drive. Also check to see if it's on IDE mode if not try switching it to IDE mode.

Let us know.

11 more replies
Answer Match 65.1%

Hey Everyone,

I've recently acquired a Dell Inspiron 640m, I know its not great, but it's free and will get me by. Anyways, it had Vista Home Basic on it previously. I uninstalled Vista, formatting everything . There were 4 partitions, 2 FAT, 2 NTFS. I deleted them and installed XP. It was going soundly until i was attempting to create a wireless network connection with the 'Main' computer; right at the end. I tried for a couple of hours and still didn't work, i got my dad involved (he is normally good with these problems) and he had no clue.

My guess is that the wireless is not working. Or i haven't installed all the components.

Has anyone had these problems? And were you able to fix it? and How?
Also if you know how to fix it, could you please share the knowledge?


PS. i'm sorry if this message wasn't ledgible, im very frustrated.

A:Solved: Windows Re-Install on Dell, wireless not working!

12 more replies
Answer Match 65.1%

Dell Studio 1536 Vista 64 to XP 32
1) Hate Vista 64 want to down grade to Win XP PRO 32 and have done so.
2) Have found most of the drivers and installed them.
3) I have no sound.
4) I am getting errors in Device Manager.
A) Human Interface Devices \ ! Unknown Device ( What is this?)
B) Other devices \ ! Integrated Webcam
C) Sound, video and game controllers \ ! IDT High Definition Audio CODEC
Can some one help me out with these errors and if some one wants the drivers I have let me know.

A:Solved: Dell Studio 1536 Vista 64 to XP 32

Drivers on a Dell have to be installed in the correct order, reinstall XP clean and start over, this time follow the correct order.

3 more replies
Answer Match 65.1%

Hi all, I have recently purchased a new Dell XPS720 and its due for delivery next week. I could not get it with windows XP as i did not get this as an option at point of purchase. No matter it is coming with windows vista home edition, So my question is ..

What do I need to do when I take it out of the box in terms of Vista issues i am hearing about.


A:[SOLVED] New Dell PC, New Vista home edition

probably nothing,just turn it on and use it

3 more replies
Answer Match 65.1%

When I set taskbar to auto hide and apply change it works ok but when I reboot the change does not hold. Also, same problem with icon sort on desktop.

A:Solved: Vista taskbar Dell Inspiron

Similar issue here, and a fix if you feel comfortable about manually editing the registry

this "NoSaveSettings" registry value controls many settings in the explorer shell, so it is most likely your issue.

Others have stated some security softwares can cause these issues also, by locking settings, so malware cannot make changes, but neither can you.

3 more replies
Answer Match 65.1%


My sister, knowing I've successfully sought help on Techguy before, has gone on holiday and left me with her laptop, which is refusing to boot up. Here is what I've witnessed so far:

Boot up fails and presents (very quickly) a BSOD with the message:

STOP: c000021a {Fatal System Error}
The initial session process or system process terminated unexpectedly with a status of 0x00000000 (0xc0000034 0x001005c4).
The system has been shut down.

(I only managed to capture this message by rebooting the laptop, pressing F8 and disabling automatic restart).

Next boot: run Startup Repair, which returns with the message:

Startup Repair cannot repair this computer automatically.

View problem details gives me the following:

Problem signature
Problem Event Name: StartupRepairV2
Problem Signature 01: ManualRepair
Problem Signature 02: 6.0.6000.16386.6.0.6000.16386
Problem Signature 03: 6
Problem Signature 04: 393222
Problem Signature 05: CorruptVolume
Problem Signature 06: NoRootCause
Problem Signature 07: 0
Problem Signature 08: 2
Problem Signature 09: WrpRepair
Problem Signature 10: 2
OS Version: 6.0.6000.
Locale ID: 1033

Where do I go from here ??? The terms ManualRepair and CorruptVolume would seem like something I should worry about.

Can anyone offer me any tips please ??? Do these problem details mean anything to anyone ???

Here's hoping for another Techguy success...


A:Solved: Vista won't boot up on Dell laptop

15 more replies
Answer Match 65.1%

OK first of all I have a Dell XPS 420 with an nVidia 8800GTS(not the stock GPU)
I have 6gigs of ram(2 sticks of stock ram(2gigs)
a 850W PSU(I added it later)
and it has a Core 2 Quad Q6600
I am running Vista Premium 64-bit OEM (I swapped it from 32 bit)

So lately I have been having BSODs at least every night. Many times it is when I am not even using it and happens after i go to bed for the night. I have realized that I leave it on to long and lately I have been turning it off when I go to school at 7:50 until after I get home at 4pm. This hasn't helped and it got worse when I added 4 gigs of ram. I have read around and apparently dells have problems with their motherboards. This seems likely but before I drop the money to get a new one(this one is having other issues) I need to be sure. If anymore information is required just let me know and Ill get it to you.
If at all possible I need to know tonight because I want the parts to get here in time for my friend to come over this weekend to help me out with putting it together.

In case I do need the new mobo here is the one my friend picked and the case that I will need (because Dell cases are proprietary and wont fit most mobos)
The Case:

Thank you all very much!

A:[SOLVED] Dell XPS 420 Vista 64bit - BSOD

I meant to make the title BSODs with a Dell XPS 420 Vista 64bit. Sorry for the abstract title.

10 more replies
Answer Match 65.1%

My desktop recently started freezing for no apparent reason that I know of. The screen will just lock up and I have to restart with the power button. That doesn't always work either and sometimes I cant even boot into safe mode. I have not added any new hardware in 3 years but there is a new icon in the bottom right tray that says "Safely Remove Hardware". This has just recently appeared within the last few weeks. The only thing we use it for is web surfing and my son plays Minecraft on it. I think there may be a good possibility that maybe he did something or downloaded something bad for his game.
There have been bsod's 1 or 2 times and if I remember right, maybe something about memory dump.
Please help. Scared something major might have happened.

A:Solved: Dell Studio with Vista Freezes

16 more replies
Answer Match 65.1%

So I purchased this last night from best buy...Trusting the Dell brand name..decent home got my network set online....and it did some windows updates...i installed firefox and when i went to restart the dreaded blue screen came up...i didnt get a chance to write it down..but then it proceeded to try and fix...and did a restore instead....I mean i literally had it all of 4 hours....and got this message twice....I dont know what to do?? Is it just my turn to draw the bad luck card?? Should i demand a new one?? or just get my money back and purchase through dell for the s upport??

oh yeah its home editition sp1!! Dell Studio Laptop with Intel® Core&#8482;2 Duo Processor T6400..Model: S15-158B

A:Solved: Dell Studio Vista 64 bit issue

16 more replies
Answer Match 65.1%

I had a Dell printer in the closet for 2 years that came free with my Dell xp desktop. I didn't use it because I have a HP printer that works great.

Now, I want to use the dell printer with my laptop in another room and it doesn't seem to work with Vista.

I downloaded the drivers from and unzipped them and it still won't work.
Am I missing something? I also ran windows update and it says everything is updated,

A:Solved: Dell 720 printer won't work with Vista

6 more replies
Answer Match 64.68%

I have seen a copy of windows from ebay, and it was listed that its a dell copy but will quite happily install on any computer,

will it run any worse than just buying a windows installation from somwhere like this?

A:windows dell version

You shouldn't have any problems. Dell usually includes some of their links into the favorites.
I think Dell is the only one that uses a driver disk separate from the OS. As with most every other 'Mass Produced' machines The OS or 'restore' CD will not install on anything other than their equipment. Consider yourself lucky.

1 more replies