Tech Problem Aggregator

Blank desktop after signon in Vista (HP DV6* series)

Q: Blank desktop after signon in Vista (HP DV6* series)

I'm having Windows Vista home edition on my HP laptop. The issue is, after I signon as Admin or Guest, I just get a dark /balnk screen and no desktop background or any icons, no taskbar etc.

I can access task manager by pressing (ALT+CTRL+DEL), therefore I can bring up the desktop (all icons and taskbar, system tray, quick launch) by initiating the task (explorer.exe) manually from New Task tab.

Please help to get rid of this issue.


More replies
Answer Match 61.32%

I have a wierd issue.

I boot up and get to the logon screen, it sits there for approx 3 seconds the re-boots. If I get chance to enter password it tells me incorrect password then re-boots. I can restore system to previous point and log on fine but next time I boot it starts the reboot sequence again. I have started at last good config and it lets me log in but again on next boot it returns to re-boot sequence. I have changed RAM, I have run chkdsk /r , I have scanned with AVG & win defender (when it did boot ok).
Any ideas ??

I am sure the incorrect password is a clue to this, at first I thought a corrupt user account but I have created new and same happens. When as I said I start in last good config I use same password and all is ok ???
Acer aspire 5315 1.5 gig ram , Vista home basic.


A:Vista keeps rebooting at signon screen

I try this first,

In the start menu go to All Programs > Accessories and then right click on Command Prompt and then "run as administrator" and allow it through UAC. when the CMD box appears type
"sfc /scannow" and it will do a scan on all system files and make sure none are corrupt and if they are it will automatically repair them.

give it ago and let me know how you get on

10 more replies
Answer Match 60.06%

Three of four users are logged-off immediately after attempted logon. The administrator/user seems to work fine. Dell support suggests restoring the computer, only eight months old, to factory settings. Bill. :-(Logfile of Trend Micro HijackThis v2.0.2Scan saved at 16:07:14, on 11/23/2008Platform: Windows Vista SP1 (WinNT 6.00.1905)MSIE: Internet Explorer v7.00 (7.00.6001.18000)Boot mode: NormalRunning processes:C:\Windows\system32\Dwm.exeC:\Windows\Explorer.EXEC:\Program Files\Google\Google Desktop Search\GoogleDesktop.exeC:\Program Files\Creative\SBAudigy\Volume Panel\VolPanlu.exeC:\Windows\System32\wpcumi.exeC:\Program Files\Trend Micro\Internet Security\UfSeAgnt.exeC:\Program Files\Dell Photo AIO Printer 926\dlcxmon.exeC:\Program Files\Dell Photo AIO Printer 926\memcard.exeC:\Windows\RtHDVCpl.exeC:\Windows\System32\rundll32.exeC:\Program Files\Dell Support Center\bin\sprtcmd.exeC:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exeC:\Program Files\Trend Micro\Internet Security\TMAS_OE\TMAS_OEMon.exeC:\Program Files\Spybot - Search & Destroy\TeaTimer.exeC:\Program Files\Digital Line Detect\DLG.exeC:\Program Files\Nikon\NkView5\NkvMon.exeC:\Windows\System32\rundll3... Read more

A:Vista logs all users except admin off immediately after signon

Hi My name is Extremeboy (or EB for short), and I will be helping you with your log.I apologize for the delay in response. We get overwhelmed with logs at times, but we are trying our best to keep up. If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following so I can have a look at the current condition of your machine.If you do not make a reply in 5 days, we will need to close your topic.You may want to keep the link to this topic in your favourites. Alternatively, you can click the button at the top bar of this topic and Track this Topic. The topics you are tracking can be found here.Please take note of some guidelines for this fix:Refrain from making any changes to your computer including installing/uninstall programs, deleting files, modifying the registry, and running scanners or tools. Doing so could cause changes to the directions I have to give you and prolong the time required. Further more, you should not be taking any advice relating to this computer from any other source throughout the course of this fix.If you do not understand any step(s) provided, please do not hesitate to ask before continuing. I would much rather clarify instructions or explain them differently than have something important broken.Even if things appear to be better, it might not mean we are finished. Please continue to follow my instructions and reply back until I give you the "all clean". We do not... Read more

3 more replies
Answer Match 57.54%

Hi there fellows,

I'm facing a biiiig problem with my windows Vista. I log on to my profile and instead of my desktop the only thing I can see is A blank black desktop and nothing else. The only thing I can see is my mouse. When I click Ctr+Alt+Del I can open the task manager though but I don't know what to do with it...

Does anyone have any solution to this problem??

I would really appreciate it....

Thanks in advance!

More replies
Answer Match 57.54%

Installed Vista updates, which included fax modem driver and radeon ati driver updates. After installation, fax modem would not initialize. Rolled back with system restore to restore point prior to update installation- after reboot- no joy. Acer splash screen shows, then message that said windows did not shut down correctly- load normally etc. Now whatever way I try to load windows- normally, safe mode, safe w/ prompt- nothing but cursor- no matter how many times I reboot. I have only backup disks, no installation software. How can I fix this?

A:Vista desktop blank

12 more replies
Answer Match 57.54%

I logged into vista today on my laptop it booted up fine and the login screen was fine. I logged in and instead of the Desktop there was just white and the my documents folder was open. I can assess every thing on my laptop apart from the start menu because there is no task bar and the windows button on the key board doesn't work. Ctrl Alt Del does work. I scanned my laptop for viruses and spy ware but i didn't find any i rebooted into safe mode but it was exactly the same. Do you have any suggestions to getting my desktop back.

A:Vista Blank Desktop

6 more replies
Answer Match 56.7%

Dearest, I hope you can help me about this:
I never had problems for years with my Windows Vista Home Premium and I disabled the automatic updates (my opinion: if there aren't problems let all be that way! And it worked!) then I unfortunately decided to update the OS through the normal procedure displayed in the control panel (Windows Updates) and I begun getting this problem: one time on three (about) when I start my pc, after the login (I regularly type my password) I see a white desktop with no icons but I still have the taskbar, and the cursor is in the circular "waiting mode" forever. If I try to restart from the system it doesn't... so I have to push the restart button on my case and when it reloads the OS it's OK. Important: I have formatted the PC and newly installed VISTA (original) but after the updates the problem is newly there!!! Also when it happens I also notice a black screen for longer time before getting the login screen. A way of Microsoft to let you buy a new OS through destabilizing updates?!?!? I am sure it's not a virus or so... any idea??

A:Blank desktop after OS update in Vista

Try running the System File Checker: Start > Run - type sfc /scannow - click 'OK'.

When that's done, temporarily disable your antivirus software and defragment the system drive (usually C:):
Start > All Programs > Accessories > System Tools > Disk Defragmenter.

When that's done, re-enable your antivirus software.

Now check the C: drive for errors:
Right-click C: drive icon & choose "Properties".
Under the "Tools" tab, click "Check Now"
Tick both options, then click "Start"
Click "Yes" to allow defrag at the next restart.
Restart Windows.

When that's done, your PC will automatically reboot into Windows.

4 more replies
Answer Match 56.7%

Hi, I have been using windows vista, when my computer log on there is black screen. No Desktop icon and no start bar. Can someone help please

A:Windows Vista desktop is blank

Sounds like a windows explorer problem. Have you tried 'last known good config' or 'safe mode'? You can try both by pressing F8 while the computer is booting until you get the menu to choose.

4 more replies
Answer Match 56.7%

Hey guys,

I followed the steps to remove the "Security Shield" virus and when I went to restart my computer I got a black desktop with "my documents" open. I have access to Task Manager where I ended explorer.exe and started a new explorer.exe task which then brings my desktop back. However, this is only a temporary fix. I also went into regedit and set the WindowsNT Shell to explorer.exe, yet the problem still persists. I also saw my Malwarebytes quarantine tab had a bunch of trojans listed and one was in the registry affecting winlogon and another under C:\Users\MyName\winlogon.exe. Both were trojan.downloader. I will post an image of this

I want my desktop back without having to use Task Manager etc


A:Vista Blank/black desktop

I got a black desktop with "my documents" open.Check the userinit value too luck

2 more replies
Answer Match 56.28%


I am at my wit's end!

During a period of great family trauma and with my brain switched off I received a Yahoo Messenger message saying "Is this you on Pic" followed by something like "n719753102_09.JPG-www.facebook.*x*" an exe file. You would think I have had enough experience not to open it but in my anguished brain dead state I did and it immediately sent the same message to everyone in my YM Contact list including mobile phones.

So after apologising and notifying everyone I shutdown my Vista endowed laptop googled it and then downloaded ...
Palevo Removal v2 from here. This program should automatically close the virus and remove it. All you need to do then is to reboot.
Note: Windows 7 and Vista users must click "This program works correctly" when prompted.

However I did not get that last message but it did stop sending the virus every time I send a Yahoo Message.

I can start it in Safe Mode Networking and it opens up to My Documents in Explorer so I can hunt around find and run my programs but I have no taskbars, icons or menus.

I have run adaware - Vet - Superantispyware - PC Optimiser Pro - Malwarebytes - Hijackthis all with no effect and I will attach the HJ file here in case one of the wizards can suggest something that will prevent me from have to reload windows?

A:Blank Desktop after Virus Removal from Vista

16 more replies
Answer Match 56.28%

I got a virus and thought I removed it (Fake 2011 vista security alert). Hours later IE hung and when i did a reboot my desktop was black, my quick launch was gone, my user account folder is empty, my start folder has no shortcuts (like docs or pics) and IE favourites are gone. Also if I try to place new shortcuts on the desktop they 'vanish'. If I move the file shortcut from the start menu to the desktop they vanish too.

I've run Norton, Superantispyware, Malwarebites. I've tried system restore and I've even lost the restore points now just to really upset me. I've run chkdsk and a regedit tool from Norton.

My system boots fine, programmes can be run from the file folder, IE is working.! Vista Home Premium.

Thanks in advance

A:Desktop and User account blank. Vista

Oh....I see now I can personalise the new desktop to show shortcuts etc and modify the start menu without any problems and have started doing so. My question is how to recover the OLD user account settings and get the documents back that were on the desktop and ABOVE ALL....get my IE favourites back if you can help.

3 more replies
Answer Match 56.28%

Everytime I boot up vista ultimate 64 when the desktop shows up all icons appear perfectly but after like 5 secons they all blank out and reload one by one. I know it's nothing serious but I hate this kind of behaviour. It looks like altho windows already loaded all icons correctly it tries to refresh them again.

It only happens when windows boots.

Is there a workaround to avoid having the desktop icons refresh like that ?

A:Desktop icons blank out booting vista

Try right clicking on the desktop, and look to see if the "hide desktop icons" is checked. If so, uncheck it. I have a feeling that is not the problem though....


16 more replies
Answer Match 55.44%

A couple days ago, my computer got a blue screen and said it needed to restore itself. My computer restarts, and the desktop is blank except for the recycling bin, mcafee security, and Epsom scan. My start menu is also blank, and not just the program side, the right side is blank and my user icon has been switched to the default flower. I can search for my programs and such, but I cannot use firefox due to an error message that I can't click out of every time I try to use it. When I try to play a video in chrome it runs very slowly and occasionally crashes. Every so often Internet explorer will open with "res://C:\Program%20Files\Internet%20Explorer\SZRes5EN.dll/homepage_protect.HTML" in the address bar. Also whenever I try to access websites sometimes it will direct me to different websites such as "". I tried searching for help and using Microsoft security essentials but nothing worked. Can somebody please help me?

A:Vista start menu and desktop blank, among other problems

Hello Rossd23 and welcome to TSF,

It sounds like you are having a virus/malware issue...

Let's see what happens in Safe Mode.
Cold Boot your computer.
Immediately after the BIOS splashscreen begin tapping F8.
This should bring up the advanced boot options for Windows.
Select Safe Mode using the arrow keys and press enter.
Log onto your user account. Do the issues occur in Safe Mode?

1 more replies
Answer Match 50.82%

Hello, my HP Pro 3500 MT Core I3 series starts but the screen is blank, I changed the strips RAM, I tried to start with a single barrette memory, change the CMOS battery, switch screens, disconnect the hard drive and the DVD drive but nothing changes, it does not emit any beep when starting the pC, ignition light remains off him but ventilos rotates until I stop the pc now down the power button. Thank you to help me.

More replies
Answer Match 50.4%

hi there, my laptop does not work properly it has a problem with start up,when i press the start button it does not start just i can c blank screen with my cursor moving around, i m really frustrated of this computer, its happening for last 1 week so pls tell me what should i do.

A:HP Pavilion g series, startup problem,hangs up, blank screen...

Could you please give me the exact model number of your notebook?You can use the following document if you need assistance in finding it. How Do I Find My Model Number or Product Number?

9 more replies
Answer Match 50.4%

All my files, all my icons, everything in my start menu except Run, Control Panel, and Connect To is blank. When I try to open the task manager it says "Task Manager has been disabled by your administrator".

I had to setup a new connection just to get access to this forum through MSN.

Any help anyone can give me is much appreciated.


A:I've lost all icons and files, desktop is blank, start menu blank

Run the unhide.exe utility. (i think it has been updated to handle this, but:

After running the unhide tool you may still be missing most of your start menu shortcuts? They can be found in a folder named smtmp inside:

(XP)- C:\Documents and Settings\Username\Local Settings\Temp
(W7)- C:\Users\(Username)\AppData\Local\Temp
These will be there unless you have removed temp files / folders

There might be three numbered folders inside C:\Documents and Settings\Your User Name\Local Settings\Temp\smtmp folder. The folders will be numbered 1, 2 and 4.

Inside the 1 folder is a folder named ?Programs.? This folder should be copied / pasted to (using XP) to C:\Documents and Settings\All Users\Start Menu, which will already have a folder named Programs but it is safe to overwrite it since Windows will replace the subfolders without creating duplicates.

Inside the 2 folder are the quick launch items specific for the user. Select ALL of these shortcuts and copy / paste to (using XP) C:\Documents and Settings\Your User Name\Application Data\Microsoft\Internet Explorer\Quick Launch.

Inside the 4 folder are the desktop items that should be copied to C:\Documents and Settings\All Users\Desktop.

For Windows 7 users, the all users start menu is C:\ProgramData\Microsoft\Windows\Start Menu\Programs and the all users desktop folder i... Read more

6 more replies
Answer Match 49.98%

I have a machine with Vista Ultimate x64 on it (more specs at the end). It is joined to a Windows SBS 2003 domain.

When I log in to either my domain account or the local administrator account, I get "Welcome," then "Preparing your desktop," then a blank blue screen with just mouse cursor.

Ctrl-Shift-Esc does not invoke task manager. Win-R does not bring up the Run dialog. Ctrl-Alt-Delete provides security screen, but Task Manager can't be invoked there.

I can boot into safe-mode or safe-mode with networking and successfully log into both accounts. (WTF?)

Things I've tried:
* Done Vista startup repair. It claims there is no problem (and it's sorta right - I *can* startup a normal windows startup, I just can't properly log in)
* Logged in with safe mode and done chkdsk /f on all relevant volumes
* Done sfc /scannow - nothing interesting
* Changing HKLM\Software\Microsoft\Windows NT\CurrentVersion\WinLogon\Shell to "Explorer.exe" (it used to b cmd.exe /k start cmd.exe)
* Deleted the HKLM\SYSTEM\MountedDevices key and allowed it to be regenerated. No effect.
* Removing the machine from the domain, and adding it back
* Using net user Administrator /active:yes to activate the machine\Administrator account. I can log in (to a normal windows startup) on that account and get a desktop. But...then what.

No ghosting, drive letter shenanigans, etc. have been carried out.

Running out of ideas. Thanks in advance for any advice.


ABit IP35... Read more

A:Vista Ult x64: on domain login "Preparing desktop," blank blue screen

***** UPDATE *****
I booted to safe-mode with networking and logged in with my domain account. I ran msconfig and disabled UAC there. Then restarted.
After that I was able to log in to my domain account from a normal windows startup.


Things are very askew.

* If I try to do Properties on Computer, no properties appear
* Start > Control Panels is empty
* The Event Log service is not running, and when I try to start it, I get Access Denied.
* Same with the ISA Firewall Client. (not running, access denied trying to start)
* Windows defender wants to get new definitions but gets 0x8024402c trying.
* Internet access doesn't seem to work (dns errors), even though ipconfig looks ok and DNS service is running
* My Antivirus software is running (Computer Associates eTrust) and does not seem to be upset
* Mamutu anti-Malware is running and doesn't seem to be upset about anything

2 more replies
Answer Match 48.72%

Yesterday my laptop had a hard fall. I have a HP Pavilion dv2000, its about 4 yrs old. The screen was cracked so i plugged in another monitor & was still able to use it. It worked normally. But then today i turned it on & my entire desktop was blank. My documents, downloads, music, etc is all blank. Even my favorite links on the left side is blank too. If i press 'Restore Favorite Links' it just blinks, then nothing. But the weird thing is if i search a file, for example mozilla, then its there. So all my files are still there but just cant be seen ? :/

Oh another thing, there's this pop up that comes up as soon as i turn on the computer.
'Data Already In Use
The data required by Compaq Connections is still engaged by user O.o
Proceed here instead or Exit.

The Proceed here button said attempt failed no matter how many times i try. I don't know if this has anything to do with the blank desktop. The weirder thing is I'm the only user on my laptop, don't even have a guest account. Everything still works the same but the blankness everywhere is freaking me out.

Please help.

A:Blank Desktop, blank start menu...

Run UnHide.exe to view your hidden files.

"Compaq Connections'' is a service that automatically sends you support information, tips, ideas, and special offers from HP and our partners, especially designed for HP/Compaq desktop PC owners. It can also deliver on-line surveys that allow you to provide feedback to HP"
Compaq Connections is not needed. Disable it. Or go to Start/Run and type appwiz.cpl and press enter. In the Add Remove Programs uninstall Compaq Connections.

To just Disable 'Compaq Connections' using the MSCONFIG utility.
Click Start> Run> then type 'msconfig' (without the quotations) > click on the Start Up tab.
Find the Compaq Connections entry and uncheck the box

Note: Upon reboot you'll get a notice that you have used the System Config Utility to change your system settings, just check the box that says 'don't show this message again'. (It'll go away on it's own after a few reboots.)

2 more replies
Answer Match 48.72%

No matter what I change my desktop background to, or how I go about changing it, it goes back to black.. It will NOT go to desktop background -- and play any themes or even a static wallpaper picture. Not sure why it changed and cannot go back to the different rotating themes. Everything else seems to be working fine. No weird sketchy virus problems at all. I ran a scan for adware and another scan for viruses. No issues. What needs to be done to get my desktop wallpaper back.

A:blank desktop... does not take to themes or blank wallpaper

Please download MiniToolBox  , save it to your desktop and run it.
 Checkmark the following checkboxes:  List last 10 Event Viewer log  List Installed Programs  List Users, Partitions and Memory size.
 Click Go and paste the content into your next post.
 Also...please Publish a Snapshot using Speccy - , taking care to post the link of the snapshot in your next post. 

7 more replies
Answer Match 48.72%

hi i have a hp 11o desktop pccan someone ples tell me how to boot from a memstick ples

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Answer Match 47.88%

please help me, i reformat my HP 110 Desktop PC Series, but the problem is, the CD needed for installation was lost, how can i retrieve the Product Key? Serial Number : 4CE33904M1 / Product Numer : H6L44AA / Model Number : 110-012d / OS Windows 8

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Answer Match 47.46%

I have been having CPU issues at 100%. I contacted support and the last suggestion they suggested was to update the video card driver. I have a Nividia GSForce2 MX200 (Compaq Computer) They sent me to a link to their ftp site and I followed the instructions to download, install, and do a restart. When I restarted there were no desktop icons. It probably means that whatever files are damaged are preventing the startup from finishing. The normal internet programs that launch upon starting up the computer are not launched and I have to manually launch them by finding them. I tried doing a last known good configuiration, and when that failed in safe mode I couldn't access the Start Menu to do a system restore. I tried rolling back the driver to the previous one to no avail. I called HP and of course they wanted to charge me since it is out of warranty. I said it was their file and I asked for a supervisor who told the tech to tell me the same thing. So I was stuck with chat support. We were able to try the system restore which didn't work. I went to Control Panel and tried cliking on Taskbar or Start Menu but nothing happens. HP sent me 2 links for some patches:
HP said in an email "Based on the information that I gathered from the chat session,
>>To resolve the issue. Please follow these steps.
>>Please run this patch: Please save the file on the desktop, then install
>> Read more

A:Desktop icons,taskbar,Start Menu GONE: blank desktop except photo on background

16 more replies
Answer Match 47.46%

Hi there,

My PC is reasonably mature now and after getting a few BSOD's I just thought I was getting a little unlucky every so often. However they are now increasing in frequency and I can't seem to see a recurring theme in-between them.

Here's the log file. Hope it helps. I'm happy to provide any more info required.

Thanks a lot for any help at all in advance

A:A series of BSOD's during games and on the desktop

Please make sure to remove all pirated stuff from your system before we can start troubleshooting.

+++ WER1 +++:
Fault bucket 128944370255, type 5
Event Name: CLR20r3
Response: Not available
Cab Id: 0

Problem signature:
P1: AutoKMS.exe // Only variant I know of autokms is a crack variant
P3: 53c9a9a0
P4: mscorlib
P6: 561da691
P7: 1514
P8: 22
P9: System.FormatException

0 more replies
Answer Match 47.46%

?Constantly receive this message when on the internet...on a brand new H50 desktop?? Hmm, we can't reach this page.Try thisMake sure you?ve got the right web address: http://www.puritan.comRefresh the pageSearch for what you want

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Answer Match 47.04%

Model SVE151G11L. I do not want to delete the contents on the HDD so reloading the OS will only be a last resort. When i power on first screen shows:

Automatic Repair
Automatic repair couldn't repair your pc

I then choose Advanced Options which shows 4 options:

Continue- Exit and continue to windows 8
Use a Device- Use a USB device, network connection or windows Recovery DVD
Troubleshoot- Refresh or reset your pc, or use advanced tools
Turn off your pc

Anything I can do here to get back to windows without losing any files please? I don't wish to use the Troubleshooting option if it will erase any files on the HDD?

A:Sony Vaio E series Laptop cannot go to desktop

You should be able to "refresh" your pc without losing your files. Im not sure about programs, but personal files you shouldnt lose. This should  work, I have done it myself and the Microsoft website also says it will not remove personal files when you choose this option. But I will say do it at your own risk. If it works, back up your personal information onto an external media for safe keeping incase something like this happens again.

7 more replies
Answer Match 47.04%

I have an ACER M4 Series, Veriton desktop PC, Model number M4618G-Ui5240W.  The PC has an Inter Core i5-2400 CPU @ 3.10 GHz, 4 GB of Ram and a 32 bit Operating System .  I am running Windows 10. Recently it has begun failing during normal operations.  The top of the monitor will flicker with horizontal lines corrupting the video image, followed by loss of output to the monitor which goes blank.  The PC then either freezes with an annoying beeping sound that continues until I perform a hard shutdown or it completely shuts itself down. Any ideas what is causing this or what I can do to correct this issue?


A:I have an ACER M4 Series, Veriton desktop PC, Mode...

let's try with some basic test. windows logo key + stypemem window memory test will appear as first result, click it and run a memory test, so we can check if it's a ram issue.

4 more replies
Answer Match 47.04%

Gentlemen/Ladies: I am strongly considering the purchase of above HP Desktop. I will use the system for surfing the web and video and photo editing. I am a novice in the area of video and photo editing. I am taking up the craft as a hobby and see where it takes me. The primary components of the system will be as follows:

- Windows 7 Home Premium (Upgrading to Windows 8 when available)
- Processor:3rd Generation Intel(R) Core(TM) i7-3770K quad-core processor [3.5GHz, 8MB Shared Cache]
- Memory: 16GB DDR3
- HD: 256GB SSD + 1 TB 7200 HD
- GPU: 2GB Nvidia GeForce GTX680 [DVI, HDMI and VGA via adapter]
- Power Supply: 600 Watt
- Liquid Cooling Solution
- Monitor: Looking at Dell 27"2560x1440

The system comes equipped with Adobe Photoshop and Adobe Premiere 10

HP's Phoenix series is a favorite of some gamers. I was considering an Imac but decided against it because I wanted to stay with a PC. My question to the forum is are these components a little overkill? The price is not a barrier for me.

A:Is the HP-HPE h9-1210t Phoenix series Desktop Overkill for Me

I guess it will depend on how much video editing you end up doing. It is absolutely overkill for surfing the web, and overkill if you only do a little photo editing. The extra cores will help with the video editing, but you will never use them surfing the web. Even if you do gaming it will not help much. Games rarely use 4 cores of a processer. If you want a system like that, you would be better off building it yourself. It really isn't as hard as most people think and you will get better quality components, and exactly what you want. And you always have the experts here in chosing components and assembling the computer.

1 more replies
Answer Match 47.04%

Hello!  I went to put my desktop into sleep mode before bed last night and noticed it had turned off.   No idea why.  I go to turn it on and NOTHING.  No lights, no sounds, no fans, nothing.  The power signal light on the back is flashing green.  I followed some steps from this page Unplugging everything from the back and holding  the power button for 10 seconds didnt do anything.  Pushing for 1 second and waiting 10 seconds didn`t do anything.  I took off my side panel for the next steps, but didn`t want to touch anything as I don`t want to harm anything.  I`ve tried another outlet and the light keeps blinking green.  I haven`t had this computer for too long, maybe a couple years or less.  I take good care of it with good antiviruses and making sure to put it to sleep mode everynight, and keep it updated etc.  Looks like the power to the machine is okay since the light is flashing....  is it something internal? Wondering if anyone could help?   Feeling anxious.  Please and thank you! 

A:Need some help! Desktop Envy 700 series wont turn on! No li...

I understand that you started through the troubleshooting guide for power supplies.  The step about disconnecting internal components is essential to continue the troubleshooting, however.  If you are not comfortable with that, maybe get a more knowledgeable friend to help.  Otherwise it is off to the repair shop.

8 more replies
Answer Match 47.04%

How to clear power-on password of HP desktop 110-a04 series pc?

A:how to clear power-on password of HP 110 desktop PC series

Hi, Please try 3 times then post back error code Regards.

1 more replies
Answer Match 47.04%

I have an ACER M4 Series, Veriton desktop PC, Model number M4618G-Ui5240W.  The PC has an Inter Core i5-2400 CPU @ 3.10 GHz, 4 GB of Ram and a 32 bit Operating System .  I am running Windows 10. Recently it has begun failing during normal operations.  The top of the monitor will flicker with horizontal lines corrupting the video image, followed by loss of output to the monitor which goes blank.  The PC then either freezes with an annoying beeping sound that continues until I perform a hard shutdown or it completely shuts itself down. Any ideas what is causing this or what I can do to correct this issue?


A:I have an ACER M4 Series, Veriton desktop PC, Mode...

let's try with some basic test. windows logo key + stypemem window memory test will appear as first result, click it and run a memory test, so we can check if it's a ram issue.

4 more replies
Answer Match 47.04%

I tried already removing the battery and press the power button. Then connect the plug. Start the computer. Nothing happened.
Pressing f8,f2 and other f. But nothing happened.
I don't know how to fix it.
Can you please help me with this. Thank you so much

A:Inspiron 17 5000 series after dell logo loading the windows 10 didn't open. It stays at blank screen with only the cursor moving.

Great News! I'm glad your computer is working again. 

6 more replies
Answer Match 47.04%

it only started happening recently, but cant pinpoint an exact timeframe, except that i installed like 10-15 programs (on a new comp) at once (well, one at a time, reboot) ...

before, i would sign on, would sign on fast and easy ...

now, i sign on, and AIM signs on, gets to bring up the buddy list, and just like freezes there for like 5-10 seconds...then finally brings up the total buddy list ...

whats wrong? anyone have any ideas?

A:{RESOLVED}AIM and signon

16 more replies
Answer Match 47.04%

Single Sign on doesnot work on most computers in my network(Windows7).

I have a dotnet based application on which single signon doesnot work. it keeps on asking for credentials and i can see the error 401: unauthorized: access is denied due to invalid credentials

I have a OU where i have my all my computers.
and the ou has a group which is local admin to it(Restricted GPO) as well as the group has access to some localpolicies

Backup up files and directories
Dubug Programs
Manage auditing and security logs
Restore Files and directories
Take ownership of files or other objects.

When i add my domain user to this group then my single singon works else it doesnot work.

I have reset my browser settings to default add it to trusted(under local intranet).
then tried enabling local policies like
Network Security : configure encryption types allowed for kerberos
Network Security : LAN Manager authentication level.

Still did not work. single singon is not working still please do guide me.

A:single signon

Hi I was a bit surprised how many search results on this there was
Did you look at any of them ?
error 401: unauthorized: access is denied due to invalid credentials - Bing
This one from Microsoft,
You receive an "HTTP Error 401.1 - Unauthorized: Access is denied due to invalid credentials" error message when you try to access a Web site that is part of an IIS 6.0 application pool

1 more replies
Answer Match 47.04%

I'm a W98SE user who got a newer system ...has W2K on it...I have read various things about sign-ons, etc...but still not sure how to get what I wish..IF it's possible...I have created an ID with Power User...I want that ID to show up when I boot but it just shows standard Administrator...having to type in pswd is fine BUT don't want to type in both user/ there a way to do so?

Ideally I would like to have my Power User auto-logon and have option to signon with pswd reqd to be keyed as Admin when there some registry tweaks to do so if needed?

Also, is there a way to see (or constantly show) which user ID I'm signed on as?

A:New to W2K! How do I get it to signon to OTHER than Admin?

8 more replies
Answer Match 47.04%

SO to make it short, I have:
Blank desktop icons, generic blank, not hidden, they are there but blank with no drawing icon showing. I tried to restore a couple of them manually right click, prop, open containg forlder, press F5, change icon but not changin anything just looking, apply, icon's back.
A mysterious "MBR read error" on ESET NOD32 4.
Computer is an old Acer lap but I don't recall having this message in the past when things were ok, I am not using any recovery extra software. This looks suspicious to me, what do you think?

A:BLANK DESKTOP ICONS (not gone, just blank)

What is your operating system?

15 more replies
Answer Match 46.62%

Ive been running a windows 2000 for a while now, the other day i saw it was running,
but i hadn't turned it on, and the monitor was blank.
Tried the mouse and the keyboard, but got no response, so i turned it off using the
button on the front of the computer.
To my surprise after a few minutes, it turned itself back on. I watched the monitor
as it went through the motions. Memory check. Win 2000 logo. Black and white stripe.
All seemed well, until it was about to show the desktop display, it didn't show up.
Just blank, but the computer carried on clicking and twinkling its little light. Then
the Windows start up musical sound played. Then nothing, but the PC stayed on, and
its little light would blink every so often.
I waited a while, then decided this wasn't right.
Switched it off again, and started it again. same result.

Tried again, this time i went for "Safe Mode".

It started up in "Safe Mode" , but of course it can't be used fully in "Safe Mode".
I looked around it, poked at this, poked at that, all looked normal for "Safe Mode".
Shut it down, properly this time, by using the proper shut down sequence.
It shut down ok, i thought - maybe thats all it needs, a proper shut down - maybe it
will behave itself now, and fly right.

It started itself up after about four minutes, same as before.
PC running, no display.

So, i am asking for help please.


A:Win2000-seems to start up normally-then desktop is blank, will only show desktop in s

6 more replies
Answer Match 46.62%

I have an Acer AST 160-US321H desktop PC that is not connected to the internet and used for home projects only. Today I can not get it to come up at all. I have turned it on and off several times hoping to reset whatever went wrong. Also, there is a red light shining next to the green power light once I power it up. Nothing happens on the screen. The CPU is running (at least the fan) but that's about it. Any suggestions?
PROBLEM SOLVED!!!! I shut down the power strip for a few minutes then tried to reboot again and after doing a disk scan all is well again! THANKS!!!

More replies
Answer Match 46.62%

I purchased what was described as a 'Dell 3588D Motherboard Slot 1 Dimension
XPS-B' motherboard from eBay. It uses Rambus memory sticks, but has 3
memory slots to fill, while every motherboard of that type I have researched only
has 2 memory slots. In addition, most of the Series B desktops I looked into
seem to be limited to 512MB of memory.
Because my motherboard has 3 memory slots, would I be allowed to insert three 256MB memory sticks, giving me a total memory of 768MB? I'm told that you should
not exceed the required limit of memory. Would someone care to comment on my


A:Filling a 3rd memory slot of a Dell B Series desktop

Just try it, it'll either work or it won't work.

1 more replies
Answer Match 46.62%

I am SERIOUSLY thinking of buying HP TouchSmart 610 Quad series All-In-One desktop with following (customized) specs.

However, I DO NOT like the graphics card 2GB NVIDIA GeForce GT 425M - looks like they are putting laptop graphics card into a desktop.

My question(s) is/are :

Can I replace this card with one of the NVIDIA GTX series graphics card ? Which one will you recommend? I want to put in a new GTX 590 or any of the following :

GeForce GTX 580
GeForce GTX 570
GeForce GTX 560 Ti
GeForce GTX 560 (new!)
GeForce GTX 550 Ti
GeForce GTX 460

Will it be a simple SWAP or I need to upgrade PSU as well.

If I need to replace PSU what will be specifications of the new PSU? I do not know what is the rating of the current PSU. Do you think, it will handle the new GTX card?

Specs of the desktop :

Operating system SAVE $21 on Genuine Windows 7 Professional 64-bit edit
Processor Intel(R) Core(TM) i7-2600 quad-core processor with Turbo-Boost [up to 3.8GHz, 8MB cache] edit
Memory FREE UPGRADE to 8GB DDR3-1066MHz SODIMM [2 DIMMs] from 6GB edit
Hard drive FREE UPGRADE to 1.5TB 5400 rpm SATA 3Gb/s hard drive from 1TB edit
Office software No additional office software edit
Security software SAVE $30 on Norton Internet Security(TM) 2012 - 15 month edit
Graphics card 2GB NVIDIA GeForce GT 425M edit
Primary optical drive FREE UPGRADE to Blu-Ray writer from Blu-Ray player edit
Networking Pre... Read more

A:New NVIDIA GTX card in HP TouchSmart 610 Quad series All-In-One desktop

6 more replies
Answer Match 46.62%

Hello AllI would first like to say that I am grateful for all the folks at Bleeping Computer. I have been assisted by them more than once and remember they do accept donations to keep the site going.I recently had the virus windows recovery tool and it hid all of my documents. Very scary moment for me. I went through the process to remove it with malware bytes and secunia psi and went into the command prompt to unhide everything. Now in all of my documents, pictures, videos, desktop I have a notepad log file with:[.ShellClassInfo]LocalizedResourceName=@%SystemRoot%\system32\shell32.dll,-21787This also pops up every time the laptop starts up. Should I be concerned? How do I stop it from popping up on every boot up?This one is in my documents:[.ShellClassInfo]LocalizedResourceName=@%SystemRoot%\system32\shell32.dll,-21770IconResource=%SystemRoot%\system32\imageres.dll,-112IconFile=%SystemRoot%\system32\shell32.dllIconIndex=-235This one is in my pictures[.ShellClassInfo]LocalizedResourceName=@%SystemRoot%\system32\shell32.dll,-21779InfoTip=@%SystemRoot%\system32\shell32.dll,-12688IconResource=%SystemRoot%\system32\imageres.dll,-113IconFile=%SystemRoot%\system32\shell32.dllIconIndex=-236[LocalizedFileNames]Sample Pictures.lnk=@%SystemRoot%\system32\shell32.dll,-21805Thanks for your help.Mark

A:Windows Recovery Series Removed and desktop notepads everywhere

Open your C driveOn top click on Organize-Folder & search optionsClick on view tabIn advanced settingsMake sure to check mark DON'T show hidden filescheck mark HIDE protected operating system filesClick okNow,press Windows+R key and typeshell:common startup and click okDelete the desktop.ini file from the startup foldergood luck

3 more replies
Answer Match 46.62%

So, yeah. 5 year warranty compared to two of Buffalos and WDs, but does that actually mean that much more reliable a drive? With the problems with Seagate drives lately and a price slightly lower than with other similar drives I'm a bit wary... I won't be storing/backuping anything of real importance, just a handier option compared to a squadron of flash drives How much limited is the warranty actually? Manufacture flaws with no responsibility over the lost data or what? I'm a bit... Uncomfortable with any kind of warranty or RMA thing....

A:Seagate Freeagent Desktop series (especially 1TB model) reliable or not?

Aanyone? The actual model seems to be Desk, not Desktop, FWIW.

1 more replies
Answer Match 46.62%

Since I upgrade to win 7 not getting no sound from my speakers. It says no audio output device is installed. can someone tell me what to do?Thanks

A:No sound from desktop lenovo 3000 j series upgrade...

Welcome to the forums! Windows 7 has some inbuilt diagnostics to check for your sound issues Go to control panel and select troubleshooting your sound devices You can also go thorugh this thread at microsoft answers  If you still have a problem with your sound device make sure that is compatabile with windows 7,you may need to run the windows 7 upgrade advisor If the upgrade advisor finds the required drivers it will point out the link to you. Hope this helps   

Cheers and regards,? ???????????? ????????? ? ??????dh'? d? ?I am a volunteer here. I don't work for Lenovo

5 more replies
Answer Match 46.2%

I have had hotmail acct for years, within last week or so I have been asked for password every time I try to access my mail. Previously this only would happen if I had shut down my computer, or there was a power outage for example. Nothing like that has occurred and I haven't changed any of my settings, but it is requesting sign on even though I have it checked to SAVE my sign on/password info. If this a MSN change?

A:Hotmail signon EVERY time?

8 more replies
Answer Match 46.2%

Does Bitlocker support single sign-on? 
In our environment (WinXP) a smartcard is required to login. We
have an older disk encryption solution "SafeBoot" but are replacing it with another solution with a move to Windows 7 Enterprise and the Gemalto .NET smartcard. A contractor has recommended  McAfee Endpoint Encryption however in-house
tests discovered the McAfee product doesn't support single sign-on with a smart card on Windows 7.  That is, a user is prompted for their smartcard PIN twice. Once for disk encryption and once to login to Windows. This limitation has been confirmed by
McAfee. Our current implementation of disk encryption has the authentication integrated so the user is not prompted twice which makes us wonder if the McAfee product is right for us. Does bitlocker support single signon?

A:BitLocker single signon?

BitLocker has no relation with the logged on user for decryption. Encryption is system wide and can be unlocked with a system PIN, a system USB or just the TPM in the system. The only user integration I have ever seen is an internal MS development that tracked
the number of failed logons to remove the key material from the TPM.
Short answer: no BitLocker does not have a single signon option in Windows 7.Ray - Author of Windows 7 for XP Professionals

4 more replies
Answer Match 46.2%

Hi !! I haven't been here in a while but after reading many post, I can see why people keep coming back. Great people ! great help !! thnaks to all !!
My little issue i have is with a friend of mine. I can remember having the same problem with my computer.

His O/S is Windows XP Home Edition - HP Pavillion P4 1.5ghz 1500mhz - 256 mb

I ran Spybot , Ad-Aware and trend to remove any trojan or virus.
Fond her my hijackthis log , in hope someone can help me with it and clean it up.

The problem he is having is with MSN and some sites.
I can see to connect to hotmail and can't signon to MSN Messenger.
Keeps stating that my password or account doesn't exist. This is an account I use on my laptop and it works great. It seems to me that the IE has revoked MSN or disabled it somehow. How can I get it to worl winout re-installing O/S/
Here's the log for hijackthis:
Logfile of HijackThis v1.98.0
Scan saved at 5:03:09 PM, on 7/17/2004
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\Program Files\McAfee\McAfee VirusScan\Avsynmgr.exe
C:\Program Files\McAfee\McAfee VirusScan\VsStat.exe
C:\Program File... Read more

More replies
Answer Match 46.2%

I allowed an automatic upgrade on my toshiba laptop. I signon using a d-link wireless card. My IP is comcast. I had no trouble signing on before the automatic upgrade to Internet Explorer 7.0. Now I cannot get signed on. The other computers in the house that use wireless are not having this problem. I can sign on to a "favorite" saved site like the yahoo sign on page, but if I enter my sign on, again times out. What is wrong here? Do I need to post a hijack this post for this type of problem? Thanks for any suggestions. Lesley Edit: Moved topic to the more appropriate forum. ~ Animal

A:Downloaded Upgrade To Ie 7.0 On Xp, Now Won't Signon

Not sure what you mean...but are you saying that you cannot connect to your ISP now? You cannot get on the Internet?

Did you contact your ISP to see if there was problem on their end...or to ask for assistance in verifying your settings?


3 more replies
Answer Match 46.2%

How do I setup a signon in XP Home edition for my grandson so he cannot access the Internet???

Thanks in advance for any help.


A:Signon in XP Home Edition

HardNSoft said:

How do I setup a signon in XP Home edition for my grandson so he cannot access the Internet???

Thanks in advance for any help.

HarryClick to expand...
start/control panel/user accounts

Set up a new account and lock out any internet browsers for that account.

2 more replies
Answer Match 46.2%

I have a computer with W10 and it has two accounts.  One of the accounts signs  on to the local server and the other user account signs on to another([email protected])  The latter userid brings up all the icons on the desktop with all the
apps he uses but does not sign on to the local server which then gives them access to the local network.  But when the local server id signs on, he then doesn't get the appl icons on his desktop.  How do I "combine" the two.  
I'm too tired to figure it out by reading all the forums and support info.

More replies
Answer Match 46.2%

I recently got a SSD and just installed Win7 on it. I had 99 windows updates which were installed yesterday.

When the updates were done and it restarted, I tried to sign on. The image and password box disappeared like normal, but I still saw the sign on page background and it never made it to the desktop, so I did a hard shutdown. I was able to sign in just fine after this. I played some games and a few hours later, I shut it down. It froze with the message "Shutting Down..." on the screen and never made it. Another hard shutdown.

I was able to sign in and shutdown just fine after restarting.

One thing to note is that I ran a theme patcher before the updates (wasn't aware they were being downloaded). This changes shsvcs.dll, themeui.dll, and uxtheme.dll. I'm assuming these aren't changed in the updates. Maybe they are.

I was wondering if anyone might know what caused this. Should I restore to before the updates? I'm going to check the error logs when I get home to see if something happened at either of these times. I'm thinking I might run "sfc /scannow" as well just to be sure.

tl;dr - Installing 99 updates. Wasn't able to sign on afterwards. Restarted and signed on, then the OS froze on the shutdown screen. No issues since. Any ideas?

A:Freeze on signon and shutdown


I was able to sign in and shutdown just fine after restarting.

Is everything working correctly now?

If not:

Have you tired to do a system restore to before the updates?

4 more replies
Answer Match 45.78%

I recently got an HP 2311x Monitor for Christmas and hooked it to a Lenovo H200 tower. I am unable to get past Windows splash screen. BIOS says "we apologize for the inconvenience, but Windows did not start successfully. A recent hardware or software change might have caused this." I have tried going into safe mode and just about every other option to no avail. I asked HP tech support to see if bad monitor but it is fine. I also called Lenovo Idea tech support and they said a tech will call back. I think something is uncompatible with Lenovo and HP monitor. It worked just fine when it was hooked to an old CRT. Cant handle the latest flat screen technology perhaps?. Any suggestions?

A:Lenovo H Series Desktop is not responding to recent HP 2311x monitor

Do you know anyone you can borrow another monitor from?

Have you checked monitor settings to make sure frequencies are within the range supported by your display device?

Another option would be to manually disable the display adapter driver. What type of display adapter is involved? Intel, NVIDIA, AMD?


1 more replies
Answer Match 45.78%


just thought I'd let people know there is a solution to the problem of live mail opening when you go to Messenger and displaying your Live inbox without having to sign in which is pretty annoying as other people use my pc !

Just uninstall Live Essentials and reinstall just the Messenger and Photo parts (you can choose !) , it will then reinstall just those two and also the Sky Drive stuff.

So that's solved, back to using Hotmail.

I see this problem popping up frequently so hope this helps others too.


A:LIVE MAIL opening without need for signon

Welcome and Thank you for using your first post to help others. You have the true seven forums spirit. Hope that you visit often

5 more replies
Answer Match 45.78%

go to Windows 8 Forums

sign up / sign in chat it up FTW

A:let's boost the members count and most signon

I signed up a while ago (wanted my username before someone else took it), but I'm there now and currently updating my profile. Need to add all my same friends again and update everything - seems like it should have defaulted some/more of this stuff from VF but I'll be done soon so no big deal. Maybe I'll actually do a little posting after checking out what's there.

At the moment, it's more like a chat room than a helpful forum - and I prefer to help people to just chatting (though I do like that too from time-to-time) - so I suspect I won't be doing a lot of posting there at present though that may change. I can't believe some people have hundreds of posts already - I notice John had 500!

Maybe I'll just login daily anyway to help with the online numbers (and to get messages and such).

I'll probably see you over there.

Catch you later.

2 more replies
Answer Match 45.78%

Hi folks, I'm posting this one for a friend.
She has a PC that on boot up gets as far as accepting the password and loads the settings but then saves the setting and reverts to the password screen.
All was well with the PC until Norton Anti-virus was loaded. Norton found (Don't faint) 37 viruses. I think the horse had already bolted.

A:Solved: PC booting only as far as the signon screen

I had that problem recently, and fixed it by re-installing Windows.

3 more replies
Answer Match 45.78%

i cant browse the internet on ie but i can in firefox i also cant sign on to aol. im connectingto the internet through a wireless router. i believe it has to do with spyware. ive ran scanspyware and avg free edition already. hijack this log included.

Logfile of HijackThis v1.99.1
Scan saved at 12:22:57 PM, on 5/30/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\Program Files\HPQ\Notebook Utilities\HPWirelessMgr.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Program Files\HPQ\One-Touch\OneTouch.EXE
C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Dell Photo AIO Printer 962\dlbxmon.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\Syst... Read more

A:cant browse on ie and cant signon aol hijack this log included

* Download the trial version of Ewido Security Suite here.
Install it, and update the definitions to the newest files. Do NOT run a scan yet.
* Also Click here to download
Unzip it to the desktop but please do NOT run it yet.
* Click here for info on how to boot to safe mode if you don't already know how.
* Now copy these instructions to notepad and save them to your desktop. You will need them to refer to in safe mode.
* Restart your computer into safe mode now. Perform the following steps in safe mode:
* Once in Safe Mode, double-click on Nailfix.cmd. Your desktop and icons will disappear and reappear, and a window should open and close very quickly --- this is normal.
* Now run Ewido, and run a full scan. Save the logfile from the scan.

* Restart back into Windows normally now.
* Go here and download Ad-Aware SE.

Install the program and launch it.

First in the main window look in the bottom right corner and click on Check for updates now then click Connect and download the latest reference files.

From main window :Click Start then under Select a scan Mode tick Perform full system scan.

Next deselect Search for negligible risk entries.

Now to scan just click the Next button.

When the scan is finished mark everything for removal and get rid of it.(Right-click the window and choose select all from the drop down menu and click Next)

Restart your computer.

* Go here and download Microsoft Antispyware Beta. First in the top menu click... Read more

1 more replies
Answer Match 45.78%

My MS account four digit pin works fine for sign in with new laptop. But anything I try involving my account elsewhere requires account verify. When entering the pin I get prompted for a seven digit pin? At the same screen, If I request a new pin via email, the request is apparently accepted but no pin is emailed.

Thanks for any advice.

A:Account pin works for signon but not for verify

Sorry, I found the problem. The email with a cryptic pin number was being mailed but was marked somewhere as spam. I'm trying to figure how a message with a title like it has, very legit looking was treated as spam. I had filtering in Kaspersky turned off so not sure how.
I will add that no way am I using such a number to save time when logging in. There is still an issue here in that my four digit pin was working during sign in.

1 more replies
Answer Match 45.78%

My Laptop is asking for a HDD/SDD password when I start it up. It has never asked me for this password before.

A:Why is laptop suddenly asking for HDD/SDD password at signon

Assuming it a HDD password, not a BIOS or Windows login password.. What make/model is the laptop?

6 more replies
Answer Match 45.36%

I have the above PC and was hoping to increase the Ram size from 2gig to 4 gig.
I had a fruitless chat with Sony tech support (as usual) and they inform me that 2gig is the max for my machine.
The mobo has 4 ram slots 184pin config and at the moment is carrying 4 x 512m memory sticks type PC3200U and was hoping to fit 4x 1gig type PC3200U sticks. Unfortuately the PC takes for ever to boot with 4 x 1gig sticks in.
Can anyone advise if this machine is at its max of 2gig or can the BIOS be pursuaded to see 4gig?

Hopefully I can workout the new 4 x 1gig sticks config, if not I will have to return them to the supplier. Any help would be greatly appreciated.

A:Sony Vaio Desktop series RZ30C Model# PCV-RZ30CG - RAM upgrade?

Hmmm....guess my enquiry does not attract the same attention as game machines and building new computers...did get 63 viewers though but no enlightenment.

3 more replies
Answer Match 45.36%

I don't really know a lot about upgrading my computer. Any help would be great. Thanks.

A:Budget upgrade for HP/Compaq Presario CQ5000 Series Desktop CQ5802

I forgot to mention I am trying to make it run games like CS:GO and DayZ at a reasonable level.

4 more replies
Answer Match 45.36%

I just bought this computer/tablet and have had it for 2 days. It started up right away and worked fine. Later in the day, I went to use it, I was able to sign on, but then the screen went black - still plugged in. The next day, it started up just fine and I was able to sign on and use the machine, but later in the day the same thing happened - able to sign on but got a black screen. Today, I have tried numerous times and was able to actually get a screen once and tried to troubleshoot on the HP website and my browser shut down and I have not been able use it since - still able to sign on but always get a black screen. I have shut down and restarted numerous times.I really would like to be able to use this machine, but it doesn't appear too promising.Thank you.

View Solution.

A:HP Pavilion x2 Detachable PC 10 Black Screen after Signon

  Hi @RandiRushe , Thank you for visiting the HP Support Forums and Welcome. Please call our technical support at 800-474-6836. If you live outside the US/Canada Region, please click the link to get the support number for your region. They will be happy to assist you immediately.Thanks.

4 more replies
Answer Match 45.36%

Our computer has mysteriously acquired an unknown password and refuses any signon. We have purposely omitted any signon password (hit return at prompt) because our computers are secure. So the spontaneous injection of a password is problematical. We have tried most recently internally used passwords for applications (starting with the most recent) but nothing works. Short of calling Microsoft does anyone have a suggestion?

More replies
Answer Match 44.94%

Is this suppose to be right? on my dxdiag test, it reports i have directx 11, but i have a nvidia 8400M GS on Vista Home premium. Isn't it suppose to say directx 10?

A:vista reports directx 11 on 8 series?

Please post your DirectX Kernel diag report.

1 more replies
Answer Match 44.94%

I am back West visting my mother for a week and have ended up working on fixing her very slow computer - it currently has way too many processes running (85) and would greatly appreciate some assistance on decreasing that number. Flavallee, you there?

Thank you in advance for your assistance.

Included below is my HijackThis logfile.
Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 9:12:39 AM, on 11/11/2010
Platform: Windows Vista SP2 (WinNT 6.00.1906)
MSIE: Internet Explorer v8.00 (8.00.6001.18975)
Boot mode: Normal
Running processes:
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\Apoint2K\Apoint.exe
C:\Program Files\Fujitsu\Fujitsu Hotkey Utility\IndicatorUty.exe
C:\Program Files\Fujitsu\FUJ02E3\FUJ02E3.exe
C:\Program Files\Fujitsu\Application Panel\QuickTouch.exe
C:\Program Files\Fujitsu\BtnHnd\BtnHnd.exe
C:\Program Files\Apoint2K\Apntex.exe
C:\Program Files\Apoint2K\HidFind.exe
C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\Fujitsu\fjdvrupd\updatenv.exe
C:\Program Files\Canon\MyPrinter\BJMYPRT.EXE
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\WeatherBlink... Read more

A:Vista - Fujitsu LifeBook Series

Not solved - just not in area to assist with this computer hence replies not necessary now. Thx

1 more replies
Answer Match 44.94%

I am having a hard time deciding whether I should return this Sony Vaio I bought and get the HP dv2 online instead. They are both Windows vista home 64-bit. I bought the Sony Vaio NS series for $499.99 plus all those fees for a total of $563.74 at Best Buy. If I return it I will most likely have to pay the dreaded 15% restocking fee which comes to about $70-80 less in refund money, even though I noticed yesterday that this laptop was a bit sluggish, which isn't typical for a Sony Vaio which has such a good reputation. Not fair, but I have to pay it.

I browsed the web and saw a brand new, with warranty HP dv2 for only $599, everything included in the price. And I can also get Microsoft cash back on it, which is minus 40-50 dollars. I also have the ebay rewards, which is minus an additional 11-12 dollars. I know that some people get turned off by the idea of buying from ebay. However, this seller seems legit and feedback received has been favorable. I also have paypal buyer protection when i receive it.

However, what caught my eye was that the HP dv2 the seller was selling has 4gb RAM and 500gb Hard drive. Compared to this Sony Vaio, which is only 3gb RAM and 250gb Hard drive...that is a long way. I have used an hp laptop before and it lasted a good 2 years and something before breaking. Which I guess is pretty acceptable? The HP dv2 also has a small, very portable 12.1 inch screen, compared to this standard 15.4 inch screen on the Sony Vaio.

The only thing that make... Read more

A:Sony Vaio NS Series or HP dv2 ? Both Vista 64-bit..but..

I would stick with the Sony.

The one on E-Bay states that it is still in a sealed box, well, most anyone can reseal a box. There would be NOT warranty and you are on your own.

We have had real good luck with the Sony's and each one we have had has severed us over 3 years each time. No, we did NOT upgrade to a new machine because there was problems, we just out grow it.

1 more replies
Answer Match 44.94%

Hello everyone! I`m having a problem trying to uninstall the disc info.that came with my printer.I went to the Lexmark site to download there
driver for Vista windows. I keep gettin this message "The Lexmark 1200 series is currently in use.Please wait until the printer has finished printing then uninstall"there is nothing connected from my printer to my pc.Everything is unplugged.All help is appreciated!........Rocky

A:Lexmark 1200 series for Vista

Click on the start button and then type in the search box:
click ok
On the right-hand side of the Services window, scroll down to the Print Spooler service and click on it.
On the left side click stop the service and wait for a few seconds or so until the process has stopped.
Next, click the start button and go up and to the right and click Computer
Browse to the following folder:


Please note that your system32\spool\printers folder might be in a slightly different location depending on your computer configuration.

Delete the .SHD and .SPL files located in there.

Next, go back to the printers folder and try to delete your printer OR try to uninstall it through your Control Panel - Programs applet.

You should then be able to install the new printer drivers.

2 more replies
Answer Match 44.94%

I've been looking for help with a certain problem I've been having with my printer and my laptop with Vista. It is an HP C4280 printer. The software and drivers all seem to be installed properly, and we were able to print a test page (through the control panel), but when I try to print anything else, be it from Word or the Internet, the docs get put into the printer queue and don't print. Eventually, they give an error message. Any ideas? I'm thinking maybe this particular printer needs a patch to work with Vista, but I haven't been able to find one myself.

I appreciate any help and ideas,

A:Vista and HP C4200 series printer

Hi rabookajayne

First of all, make sure the printer queue for your Photosmart 4280 isn't "paused". I'll assume that your Hp is likely the default printer for most of your programs, too -- but you might check.

Also check on the CD that came with the printer: see if the driver is version 8.0.0 from May, 2007. If it isn't, uninstall your current driver - (go to "Programs and Features" in Control Panel to start the HP uninstaller) - and then download the newer driver. You can completely uninstall ALL HP Photosmart software & the driver as well, if you'd like, but you'll want to have someone with broadband Internet to download that latest package (software plus drivers), because it's a tad over 100mb --- ---

When installing the new drivers, make sure that the HP 4820 is not turned on or connected to your PC. Run the installer file, and only connect and power on the PC when the installation says to do so. When installing Hp printers, the order in which things happen has to be exact. [A bit ridiculous, if you ask me, but that's how Hp has always been].

See if that does it.
Best of luck
. . . Gary

5 more replies
Answer Match 44.52%

So i finally decided to upgrade to Windows 7 and the kid at best buy suggested software called 'Wipe Drive 6' he claimed it works wonders with erasing your whole hard drive and explained to me why i should start with a fresh one for windows 7. So me being gullable i purchased it. Little did i know using this disc it erased vista completely and without vista up it wont let me upgrade to windows 7, from boot it will take me through the first few stages of upgrading but then ultimately tells me to eject disc, reboot with vista up (which i obv cant.) and insert the windows 7 upgrade disc.

Now my real concern is, i have just received my System Disc and 2 Recovery discs in mail via gateway. I pop in the system disc and i go through the stages. As soon as im prompted to insert Disc 1 of recovery, i do, but all i get is 'waiting for files to load' (which is there from system disc) ive waited an hour and have got 0% copied 0% total progress. Am i missing something or did this wipedrive completely wipe out my computer?

A:Solved: Gateway FX series, OS (vista) lost.

7 more replies
Answer Match 44.52%

I have an Acer Aspire 4730Z Series with Windows Vista Op System. Are there still Upgrade discs out there that will allow me to upgrade to Windows 7?

More replies
Answer Match 44.52%

Ok I just wrote this all down, but you tell me I wasn't logged in, so even though I was I guess I'll try it again. Getting used to telling it over & over anyway.
I have a brand new Dell Ispiron 1525 laptop with Vista and a HP Printer. /all-in-one printer, about 7months old. I used it on my Old laptop (IBM Think pad. Have been trying to make printer work on new computer. It downloads & installs just fine. But then it's gone as in POOF! nowhere. You can see all components on, Remove files windows but no where else, dosen't even come up in the printer window. When I click on HP solution center, the screen goes black for a moment then comes back all distorted like, as it the color resolution was all off & magnified. You can see a pop up window that says: "No Hp devices have been detected - Hp solution will close now" You click on it, screen goes black again, then come back normal to desk top. I tried a updated driver disc from hp and tried down loading & installing hardware disc from Hp site, I tried all the suggestions from "Window's help. that makes little seance, can't get anyone to help unless I pay some ridiculous amount for something. that I feel, is their responsibility to fix. Have installed & uninstalled so many times I lost count and I afraid I might be messing it up. I can no longer get images in my aol email, so maybe I already did. I don't what else to do. I go to college & have 2 on-line clas... Read more

A:InInspiron 1525 vista vs Hp all-in-one c3100 series

Which model is yours?

HP Photosmart C3100 All-in-One Printer series
HP Photosmart C3125 All-in-One Printer
HP Photosmart C3135 All-in-One Printer
HP Photosmart C3140 All-in-One Printer
HP Photosmart C3150 All-in-One Printer
HP Photosmart C3175 All-in-One Printer
HP Photosmart C3180 All-in-One Printer
HP Photosmart C3183 All-in-One Printer
HP Photosmart C3190 All-in-One Printer

2 more replies
Answer Match 44.1%

Been using Win 10, for months, one morning the wife is screaming can't login.
Toshiba laptop was displaying invalid email address as User.
Computer was originally installed with Local User Account under Win 8.

I plugged in an Emergency Boot usb, ran System Restore.
The local account sign on was restored.
After recover I created a new local user as backup, with admin role.

Guess what, couple of days later the Start Button of original local user stopped working,
I was able to use backup user, and problem went away.

Friend just drop off her laptop, with invalid Microsoft Account as user.
Tried restoring System Restore back one prior update, no luck.
The local user files are still on computer, so is local account as displayed by
wmic useraccount still show all accounts on computer.

How do i set or change user display by Winlogon??

More replies
Answer Match 43.68%

I got an ASUS M51 laptop 2 years ago with Vista Ultimate 32. I felt pretty good about the machine, until I connected a second LCD monitor with DVI connection. Connecting with VGA port had no crash problem, but I prefer using DVI with a HDMI/DVI cable. Using non-Aero theme had no problem.

Occasionally the system reported graphic card driver crashed and tried to recover. Sometimes the system recovered, more often not, leading to total crashing of Windows.

Surely I did the following:
1. Reinstall the latest graphic drivers.
2. Reinstall the latest ASUS splendid utilities.
3. Keep Windows patches updated.
4. Install and uninstall some Windows hot fixes, as suggested by some newsgroups' posts.
5. Many other methods.

None worked. So I gave up Aero for almost a year. Until I read a post when searching for answer about mysterious disappearing of desktop icons when the desktop is refreshing sometimes. The post had the finger pointed to Power4Gear eXtreme. For some reasons, the default settings of Miscellaneous power settings of the Quite Office profile will hide desktop icons. After changing the setting to No, the desktop icons stay still forever. And the Windows graphic driver crashing occurred less often.

As the crashing still happened, so I uninstalled ASUS Splendid utilities. And crashing of graphic driver never come back.

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Answer Match 43.68%

Hi all,

We have Vista. We have a older HP 1600 series, it won't install as it does not support Vista..any ideas? thanks

A:Anyone know where I can download software for HP 1600 Series printer for Vista?

13 more replies
Answer Match 43.68%

I'd like to know if i can record voices - like in a room - with my p-series laptop, windows vista. if i can, how do i do it? thank you.

A:how to record voice on a gateway p series laptop vista

I assume you either have an inbuilt microphone or a separate. See this: pop back and let us know the outcome - thanks

2 more replies
Answer Match 43.68%

This is a new laptop. Probably over my head. For some reason the full screen mode has changed to a black section on top and bottom. My display is set at 1600X1024 pixels. I have done nothing to change the screen appearance.
Automatic updates are activated and that is the only changes I have seen.
I would like to know how to effect a full screen picture without the top and bottom blackout. Also on IE my main page is just about 1/2 the center of the screen.
Pretty basic as is my knowledge! Thanks

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Answer Match 43.26%

I have a set of HP Z210 Workstations with E3-1245-V2 Xeon Cpu's, SSD boot drives and varying sizes of memory from 8-16GB 1600Mghz DDR3 ECC. We use Windows 8 Enterprise for these machines, with Hyper-V enabled.
We get regular driver failures from the 2 sets of USB controllers on the machines (Mainly and issue for the KB & Mouse) that can only be resolved with a full power down (not restart) and a power up. This happens at least once every 1-3 days per machine.
I had gone through the HP support, but they have advised this isn't an issue on their side, and I had agreed all along. I was just hoping to get some traction by notifying them. Anyway, after a lengthy trouble shooting session, we found that once Hyper-V
was enabled, the fault arose.
As it was an Intel chip, they I asked them. They advised that on Windows 8, the drivers are supplied via windows update and that it was not their issue.
So, how can I get this resolved? Not through HP or Intel, surely through MS? Maybe not. Disabling Hyper-V is not desired as I the teams with these PC's are developers and require local visualization. Also, we have templates ready for Hyper-V, I don't really
want to remove Hyper-V and use Virtual box or VMWare workstation. but I am at wits end with the fault and lack of help from the vendors.
Please help.

A:Hyper-V causes Intel(R) Series/C200 Series Chipset Family USB Enhanced Host Controller driver to fail

I have found a work around for this fault with the USB failure - ENSURE YOU POWER  THE MACHINE OFF - DO NOT RESTART.
Its almost like the restart doesn't initialise the device correct, thus causing a failure. 

3 more replies
Answer Match 42.84%

Hi, I have a Acer 5315 series model ICL50 notebook running
windows vista basic. I didn't get the origonal Vista Cd with it for re installation if needed. Anyways I installed XP and now I am back to Vista. But I dont have the drivers. Specially my keyboard is not functioning with all its keys. Can anyone help me out with it.

A:Keyboard drivers for vista Acer 5315 series model ICL50

Try looking here;
Acer Europe - Service & Support, Drivers & Utilities, Downloads

4 more replies
Answer Match 42.84%

I know it's been posted a s#!+load of times, but I figured I'd go ahead and get something straightforward- all the other posts have been in jungle English, and haven't included the proviso I'm looking for.

Anyways, my situation is that I bought my X1900GT from Newegg around Christmastime, as a present to my ainsel (ownself, for those not familiar). I've been getting kind of disappointed in it recently: It underperforms and often crashes on STALKER:Shadow of Chernobyl and some more modern games akin to it. It also runs hot as Hades.

I'm in the market for a new card. I'd like to go DX10, but the late-production DX9's (7900 series) seem to outperform a lot of the more affordable DX10 offerings (8600 series), especially at higher resolutions, due to the 128-to-256 bit difference. I could splurge and go for an 8800, I suppose, but it would be a hit to the wallet and I'd have to postpone :cough: "Aruban Getaway 2008".

So: I don't want to pass up on the new line of DX10-only Games for Windows (Age of Conan, Crysis, etc.) that have been hyped to all hell just because I stuck with price and performance instead of currency and novelty. I need some help deciding. Then again, I could always wait until DX10 becomes the vogue and buy a cheaper, but better card then.

A:Price v. Performance in 7-Series + 8-Series: Advice Needed

Keep what you got and see what's comming next. I have a 8600GT as a stopgap until something better comes out. There has been talk of a Nvidia 256bit card to fill the gap between the 8600's and 8800's. I can't fit a 8800 in my case, if I could I would just get the 8800GTS 320mb now. If I were you, wait for the game to upgrade instead of upgrading and waiting for the game. Your X1900GT is no slouch either.

5 more replies
Answer Match 42.84%

With the new year, we start a fresh discussion for members to share their order and fulfillment experiences.
We are retiring the 2014 thread    Anyone having an active discussion there can find it here.
The 2012-2013 tread  can be found here . 
Here are some common points of frequent discussion:

How to get a system fast: Buy an in-stock standard configuration from Lenovo or a Lenovo Partner in your area. Customized systems take longer.
Avoid Credit Holds - ensure that BOTH your bill to and ship to addresses are listed with your CC bank before ordering
Lenovo will not bill your card until order ships - an authorization charge hold to check for available balance may show up when order is first placed.
Estimated ship dates are based on default lead time and can vary from what was displayed on website.
In the US and Canada, Lenovo utilizes UPS for new product shipments
Orders may ship before the Estimated Ship Date
Orders may enter through Alaska and pass through Louisville, KY before traveling on to final address
Cancellation requests may take up to 2 days to process
Requests to change configuration or other aspects of the order may require the order to be rebooked.
Lenovo does not accept payment via international credit cards, except AMEX.

We hope you enjoy your new ThinkPad system when it arrives!

More replies
Answer Match 42.42%

Hey, what's up forum? This is my first post on here, but more than likely will be my most important one. My computer specs are listed at the bottom of my post, but if anyone needs to know anything more, feel free to ask. I apologize for the long post, but I figure if I give you everything you'll need, then the amount of questions will be minimized.

I just finished building two separate computers for my workplace (I do CAD design for a special-purpose airboat-building company). One of them runs basic programs (no CAD work involved, so no CAD software installed on that one), and the other (mine) runs top-end hardware and Autodesk Inventor 2009 Series. Both run Vista Ultimate 64-bit.

For my boot drive, I have two 32GB OCZ solid-state drives running in RAID 1 (mirroring for OS backup purposes). I also run an internal 1TB Samsung HDD, used to store data, as well as a Fantom Drives 2TB external HDD for backup. On the non-CAD support machine, I had relatively minor issues when building it, which (thankfully) are resolved now. For the CAD machine, I have had major issues. I've installed Vista twice on this machine in the same day, but I'll concentrate on the second install, since it is (was) more stable.

The major problem that I'm having right now is that when I'm working on this computer, I will be right in the middle of doing a CAD drawing, and suddenly the computer will turn the screen a solid color (so far it has been gray, like the background in ... Read more

A:Vista 64-bit and Autodesk Inventor 2009! Solid color frozen screens?

I would get the video drivers right from Nvidia. They have drivers optimized for Autocad.

Also, might want to try the Autodesk forums:

3 more replies
Answer Match 42.42%

I have the HP 2410xi All-in-one Series. I'm using Microsoft Windows Vista Ultimate Edition x64. Where can I get hp drivers for this printer? I need to scan documents and save them to a folder but I don't see any driver support for my hardware...any suggestion?

A:Hp 2410xi Series driver support request for Windows Vista Ulitimate x64 Edition.

HP Printers*-* Installing the Printer Driver Located in Windows Vista*

if that dont work go to and put your printer number in thier. took me all of 10 seconds

5 more replies
Answer Match 42%

I have a Pavilion G6 2000 series, I bought this laptop 2nd hand it has a generic cd/dvd bezel that does not stay on. I have found a G6 1000 bezels but I need to know if it will fit before I purchase a replacement that may or may not fit. Help????

More replies
Answer Match 42%

Hello i am having a problem. I started up my computer this morning and all i had was my background. all my icons were missing, i had no start bar nothing just the background but i can see my mouse moving around. If i right click i get the normal side bar where it will let me make new folders etc. but even those new folders wont open. if i press ctrl+alt+delete it goes black and i cant click anything but if i click escape i go back to the blank desktop. i am currently using safe mode now which works fine but dose any one have any sugestions on how to restore my icons? any sugestions would be appriceated, i do not want to have to bring it into the shop. thanks

A:HELP desktop is blank!

Maybe it is infected by virus.

3 more replies
Answer Match 42%

I have a friend who just came to me at work with an issue on his home PC. I am having a little bit of an issue as I have not encountered a similar problem and am unable access the PC since where at work. I thought this might be something simple for all the experts on the board.

When he last turned on his PC, his desktop came up with just his wallpaper (no icons) and no desktop Start Menu bar. The Start Menu does not come up when he pushes the Windows button on his keyboard.

He is able to bring up Task Manager and access programs using File, New Task(Run...) there. He ran his virus software and SpyBot with no issues noted.

He isn't aware of any changes made to the PC recently, though his son, home from school, did use the PC in the last few days.

Any ideas on what he might do to get his desktop icons and Start Menu back.

Appreciate any help you can give.


A:Blank Desktop

If WinXP run a system restore back to a date before this started.

2 more replies
Answer Match 42%

I have access to a PC with Intel Celeron MMX 333
MHz processor, 32 MB RAM, 4.117 GB HDD(3.268 GB free) &
Windows 98 Second Edition with year 2000 updates.

My problem is that after opening an application
and after going a little deeper into it
(working with its various functions) when i close
it & return to the desktop it is all blank
(the icons disappear ). Only the taskbar
is visible with the application shown as open and the
mouse-pointer moves if i move it ,but there's no
other response(even warm-booting doesn't work)

I have removed unnecessary start-up programs,cleaned the
disk and even defragged it but to no avail.The system-
information gives the system-resources as 97% free.
Please tell me what can i do?

Thank you.

A:PC Desktop goes blank!

6 more replies
Answer Match 42%

I m trying to get help for my daughters computer.

1. The desktop loses all of it's icons.
2. I recently installed service pack 2 for XP, IE7, and Norton 360.
3. IE7 will not work properly
4. I cannot access live update for norton 360 because the browsers (IE and Mozilla) report that they cannot connect to the Symantec server

I suspect spyware

mozilla error message:

Unable to connect
Firefox can't establish a connection to the server at

* The site could be temporarily unavailable or too busy. Try again in a few

* If you are unable to load any pages, check your computer's network

* If your computer or network is protected by a firewall or proxy, make sure
that Firefox is permitted to access the Web.
ie error message:

Internet explorer encountered a problem and needs to close

the following add on was running when problem occurred: esiomwvc.dll
please help

A:blank desktop

Click here to download HJTInstall.exe

Save HJTInstall.exe to your desktop.
Doubleclick on the HJTInstall.exe icon on your desktop.
By default it will install to C:\Program Files\Trend Micro\HijackThis .
Click on Install.
It will create a HijackThis icon on the desktop.
Once installed, it will launch Hijackthis.
Click on the Do a system scan and save a logfile button. It will scan and the log should open in notepad.
Click on "Edit > Select All" then click on "Edit > Copy" to copy the entire contents of the log.
Come back here to this thread and Paste the log in your next reply.
DO NOT have Hijackthis fix anything yet. Most of what it finds will be harmless or even required.


1 more replies
Answer Match 42%

my desktop is blank but the mouse pointer is there and can move but i cant access anything no toolbar nothing. ctrl alt delete does not work either. any ideas ?

A:Blank Desktop

Try this....Right click on the desktop, a menu should pop up. Click on the "View" and see if "show desktop Icons" has a checkmark. If not, put one in there.

2 more replies
Answer Match 42%

When I log in all of my icons are present then, the start up bar and all of my icons dissappear and I can do nothing. I can ctrl alt del, but if I try to start task manager nothing appears just my wallpaper is the only thing I see. No right click action happens.....nothing. help

A:Blank Desktop

Try this to see if it helps
Icon Cache - Rebuild

Then run a full anti virus scan
Download and run a full scan with malwarebytes.

1 more replies
Answer Match 42%

I'm on a Gateway Laptop, running Windows XP. I ran into a...pretty big problem.

My nephew, while trying to watch a show, downloaded a virus, disguised as some file needed for a video to stream. The next day, when I booted up my laptop, the desktop was completely blank(I can see my image, but no icons, no task bar, no start, nothing.) Right clicking doesn't work, however i'm able to run some programs such as firefox by using Task Manager. When I try to run anti-virus programs, the programs are either halted at installation, or can't update. The only one that has worked so far was Avira, but it didn't stop the virus.(And I can only scan once, then the virus somehow shuts it down and doesn't let me re-open.) I tried Anti Malwarebytes, but that only opens, gets 3 seconds into a scan, and shuts down and doesn't reopen. When I try to open anything that seems like it can help, I get the message, "Windows cannot access specified device, path, or file. You may not have the appropriate permissions to access the items." even though i'm on the Administrator account. I've tried every single anti-virus program I could think of, tried online scanners such as Trend Micro and Kapersky, nothing seems to work.

I even tried changing the name of anti virus programs before I ran them, but to no avail. Any help you could give me would be extremely appreciated.

Edit: And the "Windows cannot access", I can't manually boot explore... Read more

A:Blank Desktop + More

This infection can be very tricky to remove. You need to head on over to the HijackThis forum for an in-depth look.Preparation Guide for use before posting a HijackThis LogPlease be patient. It may take a while to get a response because the HJT Team members are EXTREMELY busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the HJT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another HJT Team member is already assisting you and not open the thread to respond.

1 more replies
Answer Match 42%

Everytime I right click on a folder, usually one's I have created it will just stall for a second or two then windows desktop will go black leaving only the background, then reappear. I can't edit names and view properties of these folders. What is wrong with XP now!!!!!

A:XP desktop blank

Some files or Objects are currupt.

I'd suggest inserting your Windows XP cd, rebooting and booting off cd. Then select the repair option to fix the currupt files.

1 more replies
Answer Match 42%

i installed Vista Ultimate edition about 3 days ago.. it worked fine for two days but last night when i turned on my loaded fine but then it showed my wallpaper behind with nothing on it icons cursor...nothing...

Can anybody help...please

My pc specifications are as follow

motherboard: intel D845GLAD
Processor: 1.8Ghz intel orignal
RAM: 512(256 x 2).

A:blank desktop

Processor: 1.8Ghz intel orignal
RAM: 512(256 x 2).

Not enough RAM and the CPU is a bit slow. You will NEVER get much performance out of this. I do NOT think that even Home Basic would run on this let alone Ultimate.


2 more replies
Answer Match 42%

My desktop started to display an advertizement on my desktop, covering up my desktop backgound. I tried to get rid of it and ended up having my desktop covered up with some gray display which occasionally flashes. When I right click on it, I get the same options I would if I were to right click in my Internet Explorer. Everything else works fine, I can see my icons on desktop and my taskbar. I can pull up my task manager, and If I kill the "Explorer.exe" process, I can see my original desktop wallpaper but i can't see my taskbar or icons. If I start a new task "explorer.exe" everything comes back with that gray background. I try running search and destroy, ad aware, norton antivirus, and AVG (which found and destroyed some viruses). Does anyone know how I can possibly fix this?

A:Blank Desktop

Hello and welcome to TSG. I think you need to see what else lurks in your system causing this problem. In Explorer, go to Programme Files and create a new folder and call it HJT. Then go to and download Hijack This into that directory. The latest version should come up automatically and should be 1.98.2.

You can run Hijack This frrom that directory and copy and paste the log back to a posting in here but please don't let the programme fix anything until you hear from someone here with the experience to analyse the log.

3 more replies
Answer Match 42%

my desktop is blank. ctrl+alt+del is also not working. only the cursor is moving. please help me to solve this problem. urgent

A:desktop is blank

When you press CTRL+ALT+DEl you should see a menu, one item would be to start the Task Manager. In Task Manager go up to File/New Task (Run) and type explorer.exe and press enter. Your desktop should appear. If that doesn't work,
Boot off of the Windows Disc Or download the Recovery Console ISO. Burn it to CD with IMGBurn Boot off of the CD and get to the Recovery Console. Here type chkdsk /R and press enter. The Check Disk utility will try and fix any file errors.
You can also download the ISO image for Drive Fitness Test in my signature and burn the image to a CD using IMGBurn also in my signature and boot off of the newly created CD and run the Quick and Advanced tests on the HDD to test the integrity of the drive.

3 more replies