Tech Problem Aggregator

Optional Update

Q: Optional Update

I have a
Gateway One All-In-One Desktop with Intel® Pentium® Processor - Microsoft Windows 7 Home Premium Edition 64-bit operating system preinstalled.Optional update:
I recently went to the Critical Updates and saw the following:

"Intel Corp - Display Mobile Intel (R) 4 series expires chipset family" - 21 MB (which is quite a large update)

Just what is this update and should I install it? This is our grandson's computer and we would not want to cause any problems or damage by installing this Optional Update. Nothing appears to be wrong with our graphics, etc.
Please advise and thank you.
Alice Z

A: Optional Update

I installed this onto my laptop and considerably improved the graphics on it.

3 more replies
Answer Match 57.96%

Recently had a few people stay in my home for a few days. Common courtesy had me give them permission to use my computer when they needed to, but once they departed, I decided to run a scan on the computer. 
Free Trial Avast comes up clean.
Free Trial Malwarebytes is a bit different:
 
Malwarebytes Anti-Malware
www.malwarebytes.org
 
Scan Date: 5/23/2014
Scan Time: 11:09:25 PM
Logfile: 
Administrator: Yes
 
Version: 2.00.2.1012
Malware Database: v2014.05.24.01
Rootkit Database: v2014.05.21.01
License: Trial
Malware Protection: Enabled
Malicious Website Protection: Enabled
Self-protection: Disabled
 
OS: Windows 8
CPU: x64
File System: NTFS
User: Tameka
 
Scan Type: Threat Scan
Result: Completed
Objects Scanned: 267992
Time Elapsed: 13 min, 50 sec
 
Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Disabled
Heuristics: Enabled
PUP: Enabled
PUM: Enabled
 
Processes: 1
PUP.Optional.Spigot.A, C:\Users\Tameka\AppData\Roaming\Search Protection\SearchProtection.exe, 724, , [062bb5a0b3c82412a25f003c31cf629e]
 
Modules: 0
(No malicious items detected)
 
Registry Keys: 1
PUP.Optional.MyEmoticons.A, HKU\S-1-5-21-934097189-4001693668-3402004547-1001-{ED1FC765-E35E-4C3D-BF15-2C2B11260CE4}-0\SOFTWARE\APPDATALOW\SOFTWARE\Search Protection, , [32ff9fb6f7843cfa041e7e23bb47f30d], 
 
Registry Values: 1
PUP.Optional.Spigot.A, HKU\S-1-5-21-934097189-4001693668-3402004547-1001-{ED1FC765-E35E-4C3D-BF15-2... Read more

A:PUP.Optional.Spigot.A, PUP.Optional.MyEmoticons.A, PUP.Optional.SearchProtection

Update:
Malwarebytes blocked PUP.RiskwareTool.CK from doing something (this was outside of a scan). 
A quick Google search has led me to understand that this particular PUP is not an issue? Is this true?

3 more replies
Answer Match 57.12%

A year ago, I tried Windows 10 on my SONY Laptop, but had to uninstall it, and reinstalled Windows 7 Home Premium.
Thereafter, I was notified to install an optional update for the ATI Mobility Radeon HD 4250. Ever since then, I go through days of getting a green video window for Facebook and sometimes youtube videos (but 90% with Facebook videos).
Contacted Facebook but they are useless. Downloaded Flash player many different times, but no luck. Sometimes I can disable hardware acceleration and or check it, however, other times I can not see if hardware acceleration is enabled for HTML5 videos. I have
reinstalled the AMD ATI Mobility Radeon HD 4250 drivers several times, but the problem still comes and goes for days.
IMPORTANT NOTE: FIREFOX DOES NOT HAVE THIS GREEN VIDEO WINDOW PROBLEM AT ALL.
ONLY INTERNET EXPLORER 11 (SP1)
In the Action Center (under Maintenance) I keep getting a Hardware Error message. And try to download the fix but get ...
This solution could not be downloaded


Most likely causes:

Your computer was unable to download the solution at this time. Check to
make sure your computer is connected to the Internet, and then try to download
the solution again later.



BUT MY INTERNET IS GOOD.
Also here is a report of the Kernal problem:
Source  Windows
Summary  Video hardware error
Date  1/2/2016 1:50 PM   (many different dates appear here)
Status  Soluti... Read more

More replies
Answer Match 56.7%

The update is called:
nvidia - Graphics adapter WDDM1.1, Graphics Adapter WDDM1.2, Other hardware - NVIDIA GeForce GT 425M.
After installing it, whenever my laptop tries to use the Nvidia card, I get a blue screen and the system restarts.
I looked in installed updates to uninstall it, and it is not there.
I did a system restore to four days before I installed it, and I still get the same effect. Lastly, I installed some older nvidia drivers that used to work using the clean install option, and I still have this problem.

A:Optional update in windows update is giving me a blue screen.

It looks as though the update changed something in nvlddmkm.sys, and for some reason, it wasn't changed back when I did the system restore. I have no idea how to go about fixing it.

1 more replies
Answer Match 53.76%

My computer automatically updated today. Upon going through the list of updates there where two optional updates one for English and the other for CXT-Network-PCI soft data fax modem with smart CP. What are they? Do I really need them? I checked the Microsoft help thing when your right click for info. All I could get was it was a driver and nothing else.

A:optional update

You must have this kind of card on your system using Windows drivers, then when there is a new driver WU propose it to make an upgrade.
My personnal advise regarding WU setup is to look for updates letting you the choice to download and install them.

2 more replies
Answer Match 53.76%

Does one need optional updates? The reason I ask is until recently i've had no problems with any update.This one just refuses to install Realtek PCIe GBE Family Controller.(Error code 800F0203)Went through all the chanels, still no install.
 

A:optional Win 7 update

Jetsguy: Just a word of caution.... It may be best to not load optional updates from Microsoft for hardware or software not related to Microsofts products. To update those non-related programs or hardware go directly to the manufacturers website and get updates there.
 

3 more replies
Answer Match 53.76%

There have been a lot of problems reported the last few months where Windows Update is very slow and takes a long time.
I just checked my W7 Updates and a new update KB3102810 was published yesterday (2015-11-03)
This update might help fix this, but it also includes a fix for updating to Win 10.

Read more here:
https://support.microsoft.com/en-us/kb/3102810

I also get the "same update" offered for W8.1 as KB3102812 described here:
https://support.microsoft.com/en-us/kb/3102812

A:New optional update

I promptly hid KB3102810 and another optional one when they came through recently; I still have two important ones from yesterday pending (KB2758857 and KB3067904); I'm waiting to see if anyone reports problems or not. I haven't had any trouble with windows updates taking too long to do its thing and I don't need a fix for updating to Win 10 because that simply isn't going to happen. In fact, I suspect the ones who have been having trouble with updates also have the Win 10 nagware, etc. installed, which I do not.

1 more replies
Answer Match 53.76%

I opened Windows Update and only listed was an optional update. I didn't update at that time and when I went back to update I could not find the optional update. Ihave Windows 7 Home premium 64 Bit. I looked for updates again but it said everything was up to date. How can I find that update.. I'm not really good with computers any help will be greatly appreciated. I have one other question if you don't mind.

I have to Unzip a ZIP-file with WinZip and save the content to my hard
drive. Then use the unzipped EXE-file to run a program. This sound simple enough, I guess, if you know what you are doing. Where can I get this WinZip program that will run on Windows 7 Home Premium 64 Bit.

One other question. A program that I want to install supports Windows 7 64 bit in 32-bit emulation mode. What does that mean and how do I run this program.

Thanks again for all your help and cooperation. Have a good evening.

A:Optional Update

Welcome rottikid,

For the update it was probably for MSE if that's your Anti-Virus, You could just look at Installed updates and see if it is there.

As for WinZip you can get it here WinZip - Free software downloads and software reviews - CNET Download.com There might be something else you can use too, someone else might know more about that.

Usually people will download a zipped file to their desktop or downloads area by clicking save instead of run when prompted. (see Below)

And for the 32 bit emulation I don't know the technical answer but 64 bit windows has 2 sets of programs files, Program Files (64bit) and Program Filesx86 (32bit).

Hope that helps you out some.

Derek

5 more replies
Answer Match 53.76%

Received the following update from M$ today, not sure what it is wanting to do -

"nVidia - Graphics Adapter WDDM1.1, Graphics Adapter WDDM1.2, Graphics Adapter WDDM1.3, Other hardware - NVIDIA GeForce GTX 260

Download size: 252.2 MB

You may need to restart your computer for this update to take effect.

Update type: Optional

nVidia Graphics Adapter WDDM1.1, Graphics Adapter WDDM1.2, Graphics Adapter WDDM1.3, Other hardware software update released in February, 2015"

Could someone shed some light on this ?
Thanks

Joe

A:Optional Update - not sure what it is ?

This is an update to your NVidia graphics card drivers, etc. It is optional because it is not necessarily required.

I personally always go to the manufacturer's (NVidia in this case) support site and get the latest drivers from there if I feel I need to update them.

Paul

3 more replies
Answer Match 53.76%

Advanced micro devices,inc-Graphics adapter wddm1.2-amd Radeon HD 6310 Graphics is this update important? I found it on my update list so I was just wondering if its okay to update also, what does this update do?

A:Optional Update

It is clearly an 'update' for the device driver for your graphics adapter, but I do not know what in particular that update fixes or improves about it.
 
Device drivers are small pieces of software that are the link between Windows and the various pieces of hardware on the computer. If Windows or wants to draw something on the screen, it gets the device driver for your graphics adapter to do it.. Device drivers are specific to the exact model of hardware that they are designed for, and sometimes to that hardware being used on a particular model of computer.
 
I am a bit wary about accepting device driver updates from Microsoft updates, but do not ignore them. In particular, I would think carefully about this one, and ensure that the update matches the driver already installed on your system. My reasoning being that device drivers can be issued through four different channels (each subtly different).
 
The Manufacturer of your computer. If you have let's say a "Bloggs model X1000" laptop - The most appropriate driver updates might well come from "Bloggs" themselves... They will know how best to use that model of graphics adapter in their system, and might have modified the drivers (or include specific support software) that they supply to best match their system.
 
The Manufacturer of a separate add-in card that you separately purchased for your computer. The card manufacturer will know how best to use that model of graphics adapter in their system, and mig... Read more

2 more replies
Answer Match 53.76%

do i have to install this update?

A:optional update

Hello SpeedDial,

No, you do not have to. It's just to let you know that there is a new optional driver version update. If you do not want to install it, then you can hide it to not see it anymore in Windows Update. However, you might give it a try since it is a new version that may help improve your graphic card's performance. If not, you can always rollback to the previous driver version.

Hope this helps,
Shawn

7 more replies
Answer Match 53.34%

I can not locate optional updates downloaded from Windows Update site and "confirmed" as successfully installed. I checked on View installed updates in the Program and Features caption in the Control Panel. The updates that are there are those categorized as Critical, High Priority or Important. The rest of those categorized as Optional are nowhere to be found, though confirmed as successfully installed in the View Update History in the Windows Update site. Can anyone please help.

More replies
Answer Match 53.34%

Does anybody have any idea why Microsoft would offer the Bing Bar as an optional update, I installed it, but thought it was kind of weird for them to be offering it to us through Windows Update, as when I tried it I did it manual from the internet

A:New Optional Update from Microsoft

Hello Techtitan,

If you already had the Bing Bar toolbar installed, then it would see updates for it in Windows Updates if you had the "Give me updates for other Microsoft products....." setting checked.

OR

If you had the Show me detailed notifications when new Microsoft software is available setting checked.

Updates: frequently asked questions






Quote:
Software notifications will periodically let you know about new programs that can enhance your experiences with your computer and the Internet. You can choose to receive detailed notification messages letting you know when a new program is available for download and installation. When you get a notification, you can review what's being offered, and get more details. You can install the programs if you like what you see. The notification will appear for a limited time, and you can close it if you're not interested.


Hope this helps.

2 more replies
Answer Match 53.34%

A new optional update KB3035583 is available, published today.

Update enables additional capabilities for Windows Update notifications in Windows 8.1 and Windows 7 SP1

A:New optional update KB3035583 available

I'm not having Windows Update problems so I don't know if new KB is a good thing or not.

I do all my Windows 7 updates manually.

9 more replies
Answer Match 53.34%

Anybody aware of this update? Why is it is listed under Optional?...



Windows RT 8.1, Windows 8.1, and Windows Server 2012 R2 update rollup: January 2014 (published 14 Jan, 2014)

I installed it on laptop. Hasn't blown anything up (yet)

A:KB2911106 - Optional Update?

"Optional" means it is not a security update, it just fixes bugs and deficiencies. You can get more info with a right click.
Windows RT 8.1, Windows 8.1, and Windows Server 2012 R2 update rollup: January 2014

2 more replies
Answer Match 53.34%

After installing August ATI driver update (and the other prioritymy system became unstable and would BSOD. After rolling the ATI driver back the system returned to a stable state. Windows 7 home premium 64 bit, 8 gigs, AMD Athlon II X3 450 Rana 3.2GHz Socket AM3 95W Triple-Core Desktop Processor ADX450WFGMBOX,

XFX HD-485X-ZNFC Radeon HD 4850 1GB 256-bit DDR3 PCI Express 2.0 x16 HDCP,

ASUS M4A89GTD PRO/USB3 AM3 AMD 890GX SATA 6Gb/s USB 3.0 HDMI ATX AMD Motherboard

I would be interested if anyone else has had this problem.

A:recent optional ATI update

saultsage, welcome to the Seven Forums?

First question is, what August update? AMD hasn't released one in August yet and the current driver from them is the July Catalyst 11.7,

Latest AMD Catalyst Video Driver for Windows 7

of which I haven't seen any reports of BSOD's occurring from. Didn't happen to get it through Windows Update did you? If so do yourself and your computer a favor and the next time you see one offered, set it to hidden and forget about it. For video card updates do not get them through Windows Update and only ever get them directly from the card manufacturer's (AMD or Nvidia specifically, not the respective card makers as all they will have is what AMD and Nvidia have).

3 more replies
Answer Match 53.34%

I had a weird optional update appear today unsure what it's for and I haven't seen it before! Any idea's what it may be and what for?

A:Optional Window Update

It looks like something for a printer I wouldn't worry about it download it if you want or just ignore it.

1 more replies
Answer Match 53.34%

Hello, I'm confused about Windows 8.1 Optional Update. There are 2 updates in optional tab. Should I update those files ? What would happen after I update ? I'm confused because those are not Important updates but Optional.

Here is the screenshot.


Thank You!

A:Windows 8.1 Optional Update

I always do as these are fixes for non-critical problems and will keep your system at optimum performance. I would do KB2962409 first as that was released in June, then do the KB2967917 which is a July update.

Jim

6 more replies
Answer Match 53.34%

There was an optional Windows Update today to remove GWX.

Someone mentioned online months ago that adding 'old' to the GWX folder stopped it from popping up messages, which is what I did and it seemed to work.

I have now installed the optional update to remove all trace of GWX, restarted, but the GWX folder is still there.

I'm thinking that because it had 'old' at the end of it, it was not removed?

I tried deleting the GWX folder, but I was denied permission to do so.

More replies
Answer Match 53.34%

Is there a way to get rid of optional update notifications so they don't persist and just become annoying?


I got one now to install Bing. I don't know much about Bing; but I think it's a search engine. I use google and don't need another search engine. I don't want to reminded to install it everytime I get an important update notification for the next five years or so that I plan to have this computer.

A:Optional Update: How Make It Go Away?

Right click on it and select "hide update".

2 more replies
Answer Match 53.34%

Update for Windows 8.1 for x64-based Systems (KB2995388)









Download size: 61.3 MB - 61.5 MB
You may need to restart your computer for this update to take effect.
Update type: Optional
Install this update to resolve issues in Windows. For a complete listing of the issues that are included in this update, see the associated Microsoft Knowledge Base article for more information. After you install this item, you may have to restart your computer.
More information:
http://support.microsoft.com/kb/2995388



How do I determine if these "optional updates" are really necessary for my Laptop?
Here in South Africa ADSL is slow, and expensive I have a 4Mbps connection, and I have a data cap of only 10 GB per calendar month.

The never-ending MS updates depletes my data allowance, and I have always wondered how important the "Optional" updates are.

I would appreciate forum member's input on this

A:Optional Update KB2995388 ... is it really necessary?

I normal go for them all just to be sure (my internet is half your speed)

But have a look in the link you quoted and see if any of the improvements affect you

For example one of the fixes is an issue playing MP4 files, I have the problem mentioned so hopefully this should fix it

It's optional so wont harm anything if you ignore it

5 more replies
Answer Match 53.34%

I keep windows 7 installed laptop as backup. Today I started it & ran windows update. Without looking into details, I chose all of them & installed them. But, one of them was optional update for atheros wifi adaptor. Now after rebooting, my wifi connection is gone, device manager doesn't recognise wifi adapter, & i can't roll back driver as adapter is not available at all. The windows update doesn't show any of the optional updates. Plz help

A:Help in removing optional update

Can you not find it by searching (top right) in Installed Updates screen? Enter name like kbXXXXXXX only numbers don't find anything for me.

Installed Updates either from Windows Update window or Programs and features-Installed Updates

8 more replies
Answer Match 53.34%

Hi, I recently bought new monitor AOC 2460 and today saw among the optional updates the following AOCision Peripherals, Inc.-Display-AOC 2406. What is it and should I install it?

More replies
Answer Match 53.34%

Went ahead and installed this optional update this evening. My PC got stuck at the "Preparing to configure Window. Do not turn off your computer" screen.

Had to boot in Safe Mode and do a System Restore.

Just wanted to let people know. It might be a good idea to do a complete backup (image) of the disk before installing the update, just in case System Restore fails for some reason...

A:Optional Update KB3172605

Hi and welcome to SevenForums,
Odd but it is always recommended to create a system image before downloading and installing any updates
Most of use here use Macrium reflect free
Imaging with free Macrium

The issue you refer to is not on the Known issues though :/
Thanks for letting us all know
July update rollup KB3172605 to replace June's KB3161608

1 more replies
Answer Match 52.5%

An optional update for the Dell ST2210 was recently issued, but I can find no actual description of the update's purpose. I have googled. I have also registered and attempted to ask in the Dell Community, but without success, for I cannot work out how one does post there.

I hope someone can help me to where full descriptions of such updates are to be found, and also perhaps with the other problem.

A:Optional update for ST2210 monitor

Is it appearing in Windows Update? If so, it is likely a new driver, and should be safe to accept.

5 more replies
Answer Match 52.5%

Hi, I've just had a new optional update appear in Windows update that I can't find any information about, it's a keyboard driver from an LXD company, my keyboard is made by Zalman so I thought I just wanted to ask what this update actually does before I install it.

A:Optional gaming keyboard update

I've had one from Microsoft for my Sidewinder X4 sitting there for ages but I haven't installed it. If there's no performance issue with your keyboard I'd just leave it, or set a Restore Point prior to installing if you do feel inclined to install it.

1 more replies
Answer Match 52.5%

This optional update installs on Windows 7 SP1 and Windows 8.1 Update 1 computers. It's for the download and install of Windows 10.

Update for Windows 7 and 8.1 silently installs Windows 10 downloader - Myce.com

Hopefully someone on here can make this a topic for everyone to read.

A:Optional Update KB3035558 Information

Thanks Jesse for the information.

5 more replies
Answer Match 52.5%

I opened up and saw the windows update options which included:
- Cumulative security update for IE9 kb2809289 (27Mb) (ticked by default)
- IE10 (69.1Mb) (unticked by default)

Would be ok to untick the ie9 update and tick the ie10 - which would mean that windows update will uninstall ie9 and install ie10?

A:Optional windows update IE10 and IE9

I found out why IE10 update option was unticked by default. It happens to need a platform update installed first which can cause problems. I'll let IE9 be for the meantime.

3 more replies
Answer Match 52.5%

This is getting ridiculous !!!

From July 12th to today 29th, I had installed a total of 33 optional updates entirely about MSE. ( I use manual update method )

I am think of going back to Avast free edition !!! This MSE optional Update is B.S.

A:MSE optional update - just ranting. It's not a problem.

They average 2-3 a day so you may have even missed some.

I have mine set to run a quick scan everyday with "Check for ther latest virus and spyware definitions before running a scheduled scan" selected. So it updates automatically every day, but only once a day when the scan runs. So I suppose I'm missing at least one update each day but they are cumulative and for me it works fine.

I could probably get at least one additional update by adjusting the time I run the quick scan but I know that the way MSE auto updates is a bit odd. When I first was using it I let it install it's own updates without running a scan and it was kind of strange how it did it so I went with to quick scan everyday option. Works for me.

7 more replies
Answer Match 52.5%

Intel Corporation - Graphics Adapter WDDM1.1, Graphics Adapter WDDM1.2 - Intel(R) HD Graphics 3000

Download size: 59.5 MB

You may need to restart your computer for this update to take effect.

Update type: Optional

Intel Corporation Graphics Adapter WDDM1.1, Graphics Adapter WDDM1.2 software update released in January, 2015

Keep getting this error message not sure if it's because I've already updated to it and it's a repeat update This is the first time I remember ever seeing this update that I remember. Or if the one I have is better. I have tried to download it several times and it fails every time.
WindowsUpdate error _80070103" "WindowsUpdate_dt000"

Thanks,
Vera
 

A:Solved: Can't do a system update *Optional*

16 more replies
Answer Match 52.5%

Microsoft lists this as an optional update. I am running Windows 7 upgrade over Vista and have had a lot of problems with permissions and so am disgusted with Microsoft right now and leery of installing any more of their crappy software.

Is Silverlight the typical Microsoft crap or something you think I should install?
 

A:Microsoft Optional Update Silverlight - yes or no?

The critical and hardware Microsoft Updates are very necessary. Silverlight enhances some Internet video playback. I view Netflix streaming video. Without installing Silverlight, I couldn't do this viewing. If you use Windows Live, Silverlight is necessary for those features, When you upgraded to Windows 7 over Vista, you should have backed up your files and deleted the Vista partition on the hard drive at the start of the Windows 7 install
 

8 more replies
Answer Match 52.5%

Hello, I just got on my laptop like normally and randomly a window popped up saying "You may be a victim of software counterfeiting." This scared me half to death because I have no idea what to do about it. I checked other forums about it on several different sites, some saying it's a virus such as ransomware and others saying it is legit. 
Here is what the alert looks like: http://www.kodyaz.com/images/windows-7/you-may-be-a-victim-of-software-counterfeiting.PNG
I have no idea how to fix this problem; any help would be greatly appreciated, 
-Meghan
 

A:"Optional update delivery is not working"

Hi DJAkari- Hello and welcome to The Bleeping Computer Forums . My name is Fastwalker and I will be helping you with your computer issues today. Resolving malware issues may or may not solve other issues you have with your machine.Please take note of some guidelines for this process:- If you do not make a reply within 5 days, we will have to close your topic.- You may want to keep the link to this topic in your favorites. Alternatively, you can click the button at the top bar of this topic and Track this Topic where you can choose email notifications. The topics you are tracking are shown here(Insert Link)- Please refrain from making any changes to your computer including installing/uninstall programs, deleting files, modifying the registry, and running scanners or tools. Doing so could cause changes to the directions I have to give you and prolong the time required. Also, please do not take any advice relating to this computer from any other source throughout the course of this fix.- If you do not understand any step(s) provided, please do not hesitate to ask before continuing. I would much rather clarify instructions or explain them differently than have something important broken.- Even if things appear to be better, it might not mean we are finished. Please continue to follow my instructions and reply back until I give you the "all clean". We do not want to clean you part-way, only to have the system re-infect itself.- Please reply using the button in the lower righ... Read more

3 more replies
Answer Match 52.5%

With the recent advent of MS sending out "tracking updates" for Windows 7 users, I have become leery of any updates including this one which is optional. Not very much info and pretty ambiguous.
https://support.microsoft.com/en-us/kb/3083324

A:Windows Optional Update (KB3083324)

I pretty much hide all optional updates and only do Security Updates. As far as Optional Updates go, I look through each and decide if I really need it. For instance I did not install an optional update regarding the Russian Ruble or Lithuanian currency.
 
I do not understand what Microsoft is doing with these Windows Update Client updates. KB3075851 was for August and now they are pushing another for September? I update fine and hide these Client updates. I also make sure I check Do not install updates, only notify me and I uncheck Give me Recommended updates the same way I receive important updates.

2 more replies
Answer Match 52.5%

I wasn't doing anything but watching a video on youtube and I got this pop up

looks like something here: http://blog.unlockforus.org/2010/01/windows-7-optional-update-delivery-is.html

A:Optional update delivery is not working

Was it actually unlockforus, or just a similar pop up ?Those are very sketchy details. Was it a torrent video, a specific video, a porn video, or don't you remember what you were even watching ??If you are concerned about it being an infection, maybe you could post in the Am I Infected area of the forum.

5 more replies
Answer Match 52.5%

This optional update installs on Windows 7 SP1 and Windows 8.1 Update 1 computers. It's for the download and install of Windows 10.

Update for Windows 7 and 8.1 silently installs Windows 10 downloader - Myce.com

Hopefully someone on here can make this a topic for everyone to read.

A:Optional Update KB3035558 Information

Interesting, Think I read about this a while back, just checked though and this update installed for me on Saturday

Hope its not an auto download, on one PC with my slow BB its a pain, if all 4 of my devices decided to download at the same time it would be a nightmare

5 more replies
Answer Match 52.5%

I have two computers in the house on 8.1. I noticed yesterday that on one computer, a certain update was listed as optional, while on the other computer it was listed as important (ftr it was update 3132080). This is not the first time I've noticed that an update is listed differently on the two computers. Anyone know why this is? There really isn't much difference in the setup between the two computers.

More replies
Answer Match 52.08%

This was an option update that i accidently installed without knowing what it was,

Intel Corporation - Display - Mobile Intel(R) 4 Series Express Chipset Family

It has messed up my resolution and i can no longer fit it to how i want, there are only 2 different screen resolutions i can use. Also, i cannot run applications such as YouCam that came with my Laptop + windows 7 beause i "do not have the VGA software" or something :/

I go to device manager and uninstall this, but everytime i turn on my laptop again, the screen resolution is still messed up and then the driver will install itself again.

I find this really annoying how i cant have my screen resolution back

I really hope someone can help

THanks in advance

A:A Windows optional update has messed up my screen, help

If you're "un-installing" the driver, you could try "rolling back" the driver.

Maybe this will give you the result you need.

You may want to move to the newer driver eventually, so hopefully you can find a more permanent solution.

After you roll it back, hide it from WU

1 more replies
Answer Match 52.08%

I installed Win7 using a manufacturer disk on top of Vista (not clean install).

After that, I had about 200 important and 80 optional updates to install.

I installed about half of the important and none of the optional.

Now I am installing newer updates and checking which to stay away to prevent Win10. I looked and couldn't find any of the 10 updates in the important update list. I did, however, find some in the optional updates list.

I have been reading a lot how MS installs these win10 updates automatically, but in my case, they are listed as optional. I wonder why, is it because MS changed their policy or because my laptop is pretty old and w10 is not recommended?

Anyways, here is the list of important updates still left to install. Could you more experienced members please take a look and tell me if I should avoid any of these?

Thank you.

A:Windows 10 GWX update KB3035583 listed as optional

None of those are on my list of "to avoid", but that doesn't mean you need them all or that you won't end up in Windows Update hell for whatever reason.

1 more replies
Answer Match 52.08%

So, okay, an optional update showed up this morning to remove some broken Lenovo software: https://support.microsoft.com/en-gb/kb/3107998

But this machine I'm typing at is an ancient-ASUS-motherboard machine, not a Lenovo.

Now, in this house there IS a Lenovo laptop (that has yet to be updated, probably, since it's early morning and my daughter carried it into her room so I can't yet get to it...).

Did Microsoft distribute this "Lenovo Fix" optional update to regular nonLenovo PC users?

Or did Microsoft get their database(s) confused and think this aAm machine is a Lenovo machine?

Or what?

A:Optional update kb3107998 for certain Lenovo computers

Got a Dell here, yet was served the same recommended update.

2 more replies
Answer Match 52.08%

Due to a problem with BITS I cannot currently download updates using Windows Update. I can download them manually and install them from the Microsoft website. Unfortunately I can only find the required updates but not any of the optional ones. Does anyone know where I can find these? Even if I search for the update number the search comes back empty. Also, if you would like to help with the BITS problem please look at my profile to find the other thread.

A:Can't use windows update - Where can I find optional updates?

Let's fix BITS instead.

Please download the Farbar Service Scanner from

Farbar Service Scanner Download

Right-click on the saved file and select 'Run as Administrator', and tick all the options, then click on the Scan button - copy and paste the report to your response.

9 more replies
Answer Match 52.08%

This update is now appearing as optional update available on my pc's. Any problems with this? I am running scared about installing "optional" updates since the last two month's fiascos. KB2975719 is correct number - sorry for mispost originally . For now, I have just "hidden" this update - afraid to try to install it.....lol. Microsoft has gone completely berserk with Windows Updates, it seems.

August 2014 update rollup for Windows RT 8.1, Windows 8.1, and Windows Server 2012 R2 Note it says This update is released on September 2, 2014.

A:KB2575719 Appearing as Optional Update Sept 2

I guess it's a fix for the original version from last month's bug. That shows up today as an update for me also, even though I still have that KB installed. I wonder if the original (buggy?) version needs to be uninstalled first?

65 more replies
Answer Match 52.08%

  OK I am a moderate security guy trying to learn more from the REAL Security PROs. I was looking for server 2012 Installing and Configuring study material FOR FREE of course and got in a little to deep. I use Zone alarm firewall Free version and Malwarebytes religiously. As well as MSE as my regular day to day antivirus. Now normally I would not dig as deep as I did this time to get so ROOTKIT infected.
  Recently I ran GMER and found a lot of RED in the registry; Files and other important places so I figured I need to reimage my machine......! I also ran Kaspersky's TDSSKiller and it came back clean?? I will attach the Kaspersky log below... Now I also use CMS Product Ultimate BounceBack version 11.4.0.29, I believe so I can make all this go away with a backup reimage. But I am pursuing my Server 2012 MCSA and eventually want to become Security focused. So I have all the Rootkit tools and have played with them in the past but in my experience it has always been best to completely reinstall the OS version, Whatever the OS may be at the time, and move forward because otherwise you are never going to completely clean the machine. Not to mention, the time saved by doing this speaks for itself. All that being said I would still like to get a better understanding of this from a Security standpoint..... I am running a Windows 7 Professional Elitebook 8650p laptop with 240GB Crucial SSD and 16GB RAM.This time around I am going to use a HIPS such as Winpatrol but want a so... Read more

A:PUP.Optional.YourFileDownloader and PUP.Optional.InstalleRex believed rootkits?!

Hello and welcome to Bleeping Computer! I am HelpBot: an automated program designed to help the Bleeping Computer Staff better assist you! This message contains very important information, so please read through all of it before doing anything.
We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.
To help Bleeping Computer better assist you please perform the following steps:
*************************************************** In order to continue receiving help at BleepingComputer.com, YOU MUST tell me if you still need help or if your issue has already been resolved on your own or through another resource! To tell me this, please click on the following link and follow the instructions there.CLICK THIS LINK >>> http://www.bleepingcomputer.com/logreply/537537 <<< CLICK THIS LINK
If you no longer need help, then all you needed to do was the previous instructions of telling me so. You can skip the rest of this post. If you do need help please continue with Step 2 below.
***************************************************If you still need help, I would like you to post a Reply to this topic (click the "Add Reply" button in the lower right hand of t... Read more

4 more replies
Answer Match 52.08%

Hi there
 
Noticed my laptop was running a bit slow tonight so did a Malwarebytes scan - it found the aforementioned threats.
 
I quarantined them after the first scan and rebooted, did a further scan and they're still there.
 
Any help on removing them would be much appreciated.
 
Have enclosed a Hijackthis log... do you need the DDS logs as per the thread at the top of this forum?
 
Thanks in advance!
 
Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 00:10:26, on 22/04/2014
Platform: Windows 7 SP1 (WinNT 6.00.3505)
MSIE: Internet Explorer v11.0 (11.00.9600.16521)
Boot mode: Normal
 
Running processes:
C:\Program Files (x86)\Malwarebytes Anti-Malware\mbam.exe
C:\Users\David\AppData\Roaming\Spotify\Data\SpotifyWebHelper.exe
C:\Program Files (x86)\Audible\Bin\AudibleDownloadHelper.exe
C:\Program Files (x86)\NETGEAR\WNDA3200\WNDA3200WPSMgr.exe
C:\Program Files (x86)\Common Files\Panasonic\PHOTOfunSTUDIO AutoStart\AutoStartupService.exe
C:\Program Files (x86)\Avira\AntiVir Desktop\avgnt.exe
C:\ProgramData\Anti-phishing Domain Advisor\visicom_antiphishing.exe
C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
C:\Users\David\AppData\Roaming\Dropbox\bin\Dropbox.exe
C:\Program Files (x86)\iTunes\iTunesHelper.exe
C:\Program Files (x86)\Digiguide TV Guide\digiguide.exe
C:\Program Files (x86)\TOSHIBA\ConfigFree\NDSTray.exe
C:\Program Files (x86)\TOSHIBA\ConfigFree\CFSwMgr.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome... Read more

A:Malwarebytes has found PUP.Optional.BrowseFox.A and PUP.Optional.Webconnect.A

Good evening.
 

do you need the DDS logs as per the thread at the top of this forum?

 
Yes, that's why it's there. HijackThis has not been seriously updated in some time and so is not considered worth the hard drive space, although I suppose that it acts as cheap advertising for Trend Micro.
 
Will you also let me have a copy of the detections that MBAM is finding. You can paste them into your next reply from the Logs Tab in MBAM.

2 more replies
Answer Match 51.66%

Let me begin by saying that I don't know much about computers.
About a week ago I was having issues with my pc. I finally had the geek squad tech online people fix it. I think that one thing they did was to back up pc. I'm throwing this out there in case someone thinks this may have something to do with my issue.
When Windows 10 first came out I reserved it. I may install it sometime but not right now. I have the Windows icon on desktop and when I click on it and go in it says "theres nothing you need to do right now. You'll get a notification on your pc when windows 10 is ready to install." Also in there it says "Your upgrade is reserved"
I'm wondering why does this optional update (Update to Windows 10 Home) keep trying to install each time I start my pc?
Yesterday it downloaded to the point where a contract looking thing came up and wanted me to either accept or decline something. I did not read the whole thing or click either option. I finally got the download stopped and that was that.
I do not know what to do. If this downloads and install will I have windows 10?
Is it possible that if there was a backup done maybe the powers that be doesn't realize that I already have it reserved?
One more thing. Theres a Windows Defender important update that keeps failing. When I try to manually download it and install it the windows 10 update automatically starts to download. I also have important updates set to automatically download.
I ... Read more

More replies
Answer Match 51.66%

I just got an optional Windows Update titled: "Advanced Micro Devices Inc - Other Hardware AMD SMBus" (30kb) and I haven't the faintest idea what or why. I did not install it, but just "hid" it for now. Can anyone help me understand what this is and why it's being shown as a Windows Update? Appreciate any help. Thanks.

A:Windows Update Optional - Advanced Micro Devices Inc

Here's what I get when I click on "more information" for the update:

11 more replies
Answer Match 51.66%

Hi ,,, When you vist microsft update page and there are Optional software updates should i install them,,, i have installed all the High priority updates
 

More replies
Answer Match 51.66%

Apparently I already have a version of this on one of my computers because the optional update failed to update and said there was already a version on the computer. I am running Windows 7 upgrade over Vista on this particular machine.

I am having all kinds of permissions problems with this machine and am very disgusted with Microsoft right now and really want as little of their crap software on my machines as possible. Is Windows Live Essentials worth keeping? I don't use it but maybe that is because I don't know what to use it for.
 

More replies
Answer Match 50.82%

I installed this optional Windows Update (a huge mistake I now realize) labled "nVidia - Graphics Adapter WDDM1.1, Graphics Adapter WDDM1.2, Graphics Adapter WDDM1.3, Graphics Adapter WDDM2.0 - NVIDIA GeForce GTX 1080", and after restarting the computer, I suddenly lost the aero effects to my computer.

The first thing that I noticed when I started up the computer again was that it had suddenly changed the screen resolution to 800x600 and rearranged my desktop icons, but I was able to put it back to its proper resolution. When I noticed the transparency gone from the explorer bar, I right-clicked on the screen and selected "Personalize" to fix it, only to notice at the bottom the message "Troubleshoot problems with transparency and other Aero effects".

After opening up the troubleshoot to find the problem, there's a message saying:

"Update the drive for your video card.

The current video card may support Aero with a driver that is compliant with the Windows Display Driver Model (WDDM). Contact the manufacturer of your computer or video card for a WDD-compatible driver".

How do I fix, please?

A:Windows 7 optional update suddenly removed aero effects

I did a system restore and now I got it back. :'D

Never downloading that update again.

2 more replies
Answer Match 50.82%

Hi Folks-
Been trying to eradicate PUP.Optional.Spigot virus. Now the Outbrowse has shown up.
Have tried to use Malawarebytes, Kaspersky Rootkit killer, AdWdleaner. Gets rid of it but shows up almost immediately. 
Seems to be in this location-
 
 PUP.Optional.Spigot.A, C:\Users\Ericsun\AppData\Local\Google\Chrome\User Data\Default\Preferences, Good: (), Bad: (   "homepage": "https://search.yahoo.com/?type=994519&fr=spigot-yhp-ch",), Replaced,[267b049c215a3006d998c51aa4607a86]
 
______________________________________  
 
 
DDS (Ver_2012-11-20.01) - NTFS_x86 
Internet Explorer: 10.0.9200.17028  BrowserJavaVersion: 10.65.2
Run by Ericsun at 16:14:01 on 2014-08-07
Microsoft Windows 7 Professional   6.1.7601.1.1252.1.1033.18.3037.1494 [GMT -4:00]
.
AV: avast! Antivirus *Enabled/Updated* {2B2D1395-420B-D5C9-657E-930FE358FC3C}
SP: avast! Antivirus *Enabled/Updated* {904CF271-6431-DA47-5FCE-A87D98DFB681}
SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
============== Running Processes ================
.
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Program Files\AVAST Software\Avast\AvastSvc.exe
C:\Windows\System32\spoolsv.exe
C:\Program Files\Common Files\Adobe\ARM\1.0\armsvc.exe
C:\Program Files\Realtek\Audio\HDA\AERTSrv.exe
C:\Windows\system32\taskhost.exe
C:\Windows\Explorer.EXE
C:\Windows\system32\Dwm.exe
C:\Program Files\Realtek\Audio\HDA\RtHDVCpl.exe
C:\Program Files\Micr... Read more

A:Can not remove PUP.Optional Spigot. Also PUP.Optional.Outbrowse

Hello and welcome to Bleeping Computer! I am HelpBot: an automated program designed to help the Bleeping Computer Staff better assist you! This message contains very important information, so please read through all of it before doing anything.
We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.
To help Bleeping Computer better assist you please perform the following steps:
*************************************************** In order to continue receiving help at BleepingComputer.com, YOU MUST tell me if you still need help or if your issue has already been resolved on your own or through another resource! To tell me this, please click on the following link and follow the instructions there.CLICK THIS LINK >>> http://www.bleepingcomputer.com/logreply/543666 <<< CLICK THIS LINK
If you no longer need help, then all you needed to do was the previous instructions of telling me so. You can skip the rest of this post. If you do need help please continue with Step 2 below.
***************************************************If you still need help, I would like you to post a Reply to this topic (click the "Add Reply" button in the lower right hand of t... Read more

8 more replies
Answer Match 50.4%

Hello everyone,

I just came to realize the Windows Update window does not show the usual thirty-something available optional updates (last time I checked it was all the language packs and an ATI driver update), only 1 available important update.

Moreover, if I try to select the updates I want to install, the "Optional" tab is completely missing from that window. I haven't hidden any of those updates, nor are they listed as hidden under the appropriate menu.

Have any of you experienced something like this? What should I try to get them back?

Thanks.

PS: I've attached a screenshot of the situation.

PPS: It's been a month or so since I last checked for updates, so I don't exactly know what might've happened that got those updates disabled.

A:Windows Update optional updates (incl. language packs) disappeared

Click on the "View Update history" in the left panel, you might already have installed them.

Also, have you installed the SP1?

9 more replies
Answer Match 49.14%

Hello,
I ran Malawarebyes and it said that some of my registry keys are infected. It quarantined them but I just want to make that there isn't another step I have to do to make sure its gone. Below is the log. Thanks!
 
Malwarebytes Anti-Malware 1.75.0.1300
www.malwarebytes.org
Database version: v2013.12.11.06
Windows 7 Service Pack 1 x64 NTFS
Internet Explorer 11.0.9600.16428
Tisha :: TISHA-HP [administrator]
12/11/2013 7:24:11 PM
mbam-log-2013-12-11 (19-24-11).txt
Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 214460
Time elapsed: 11 minute(s), 9 second(s)
Memory Processes Detected: 0
(No malicious items detected)
Memory Modules Detected: 0
(No malicious items detected)
Registry Keys Detected: 6
HKCR\CLSID\{CC1AC828-BB47-4361-AFB5-96EEE259DD87} (PUP.Optional.Datamngr.A) -> Quarantined and deleted successfully.
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{9D717F81-9148-4F12-8568-69135F087DB0} (PUP.Optional.Bandoo.A) -> Quarantined and deleted successfully.
HKCU\SOFTWARE\DataMngr_Toolbar (PUP.Optional.DataMngr.A) -> Quarantined and deleted successfully.
HKCU\Software\DataMngr (PUP.Optional.DataMngr.A) -> Quarantined and deleted successfully.
HKLM\SOFTWARE\DATAMNGR (PUP.Optional.Searchqu.A) -> Quarantined and deleted successfully.
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Searchqu Toolbar (PUP.Op... Read more

A:PUP.Optional.Bandoo & PUP.Optional.Searchqu

Welcome JoRayne, to be sure we can do these.Please download MiniToolBox, save it to your desktop and run it.Checkmark the following checkboxes:Flush DNSReport IE Proxy SettingsReset IE Proxy SettingsReport FF Proxy SettingsReset FF Proxy SettingsList content of HostsList IP configurationList Winsock EntriesList last 10 Event Viewer logList Installed ProgramsList Users, Partitions and Memory size.Click Go and post the result (Result.txt). A copy of Result.txt will be saved in the same directory the tool is run.Note: When using "Reset FF Proxy Settings" option Firefox should be closed.Download TDSSKiller and save it to your desktop.Extract (unzip) its contents to your desktop.Open the TDSSKiller folder and doubleclick on TDSSKiller.exe to run the application, then on Start Scan.If an infected file is detected, the default action will be Cure, click on Continue.If a suspicious file is detected, the default action will be Skip, click on Continue.It may ask you to reboot the computer to complete the process. Click on Reboot Now.If no reboot is require, click on Report. A log file should appear. Please copy and paste the contents of that file here.If a reboot is required, the report can also be found in your root directory (usually C:\ folder) in the form of TDSSKiller_xxxx_log.txt. Please copy and paste the contents of that file here....ADW CleanerPlease download AdwCleaner by Xplode and save to your Desktop.Double click on AdwCleaner.exe to run the toolClick on the Scan button.A... Read more

8 more replies
Answer Match 49.14%

this is a work computer, so I'll only be around 10a-5:30p EST.  "Computer guy" came about 6 weeks ago, ran Combofix, left.  After that, I  noticed that Conduit hijaked the browsers.  Uninstalled what toolbars I could find, changed settings in IE and Chrome, seemed to be gone. Still no symptoms.  Last week I saw the unsupported or unfound file image in the shortcuts next to the start menu, ran MBAM again, found this, deleted. ran other scans in safe mode w/networking, seemed clean.  Ran a scan just because today, no symptoms, 45 objects found.  Deleted again.  ran TDSS, found a partition. Don't know enough to comfortably delete.  Here's the DDS log.  I hope you can help quickly. My boss wants me to call the "computer guy" again, who I have no faith in, because every time we pay him to "fix it" I end up having to come here and get help because he doesn't actually fix anything, but still cashes the checks.
edit:1:46pm EST  Avira just popped up with detections of TR/Trash.Gen and TR/Drop.Softomat.AN in the System Volume Information folder, as both .exe and .dll under real time protection.
 
DDS (Ver_2012-11-20.01) - NTFS_x86 
Internet Explorer: 8.0.6001.18702  BrowserJavaVersion: 10.25.2
Run by Owner at 12:56:02 on 2013-08-06
Microsoft Windows XP Professional  5.1.2600.3.1252.1.1033.18.3033.2209 [GMT -4:00]
.
AV: Avira Desktop *Enabled/Updated* {C19476D9-52BC-4E93-8AF3-CCF59F7AE8FE}
.
============== Runnin... Read more

A:PUP.Optional.SearchProtect.A, PUP.Optional.Conduit.A

Hello, Welcome to BleepingComputer.I'm nasdaq and will be helping you.If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed.===Search and delete the AdWare, PUP (Potentially Unwanted Program) installed on your computer.Please download AdwCleaner by Xplode onto your Desktop.Close all open programs and internet browsers.Double click on AdwCleaner.exe to run the tool.Click on Delete tab follow the prompts.A log file will automatically open after the scan has finished.Please post the content of that log file with your next answer.You can find the log file at C:\AdwCleaner[Rn].txt (n is a number).=== Please downloadJunkware Removal Tool to your Desktop.Please close your security software to avoid potential conflicts.Run the tool by double-clicking it. If you are using Windows Vista or 7, right-mouse click it and select Run as administrator.The tool will open and start scanning your system.Please be patient as this can take a while to complete, depending on your system's specifications.On completion, a log (JRT.txt) is saved to your Desktop and will automatically open.Please post the contents of JRT.txt into your reply.===Third party programs if not up to date can be the cause of infiltration an infection.Please restart the computer before running this security check.Download Security Check by screen317 from here.Save it to your Desktop.Double click SecurityCheck.exe and follow the on... Read more

9 more replies
Answer Match 49.14%

I just successfully upgraded my mom's XP machine to Win 8.1 cause of Microsoft's end-of-support for the old OS. It took the best part of a day backing up her files, installing and activating and then setting up new software on the new OS. It's not something I'd want to do again in a hurry and I'm a little concerned about this new update which I've just heard about. All this business of upgrading and updating is time consuming and stressful to me! I've set her updates to the recommended automatic setting, so what I want to know is: Will the update hijack her machine and install itself without warning once it becomes available or will it be an optional one that we can initiate ourselves? I'd rather it'd be the latter to be honest. She works from her home on her PC so any surprise down time while the patch installs is not desirable. The original 8 to 8.1 update on my own PC , took ages with several reboots so I'm kind of apprehensive about this new one.

A:Will 8.1 update 1 be an optional update?

Hello Nalydyenlo,

No worries. The "Windows 8.1 Update" will just be a Windows Update. You're not going to need to reinstall Windows.

Windows Update - Check for and Install in Windows 8

16 more replies
Answer Match 46.2%

is it a good idea to install the 26 "update for Windows 7" "kbxxxxxxx" updates that sit in the 'optional updates' section of my Windows Update notification bar. are they needed for anything? do they make my computer work better? what are they there for?

A:"Update for Windows 7" (in optional updates section)

Some optional updates are useful and should be installed, some like Bing related items, Silverlight aren't, since you don't mention the KB numbers it's really hard to answer that.

Post a screenshot of them.

2 more replies
Answer Match 46.2%

Hello,

1) Does optional windows update KB3135445 contain any software for promoting Windows 10, or is it restricted to just making improvements to Windows Update?

2) I understand that in Windows 10 there are reduced option settings for Windows Update, so please would you also confirm that update KB3135445 will make no changes to the options currently available in the Settings options for Windows Update in
Windows 7.

Please do NOT refer me to the Microsoft More Information bulletin for update KB3135445, as I have already read it, as it does not provide the information / confirmation I am seeking in the questions I have put here.


(By the way, the aggressive adware-style approach by Microsoft to promote Windows 10 as an upgrade, in my opinion, is causing its customers to question the trust they have previously placed in Microsoft updates.)

I look forward to receiving answers to the two (numbered) questions I have put above.

Regards,

Robert339

More replies
Answer Match 45.78%

I just recently received my last Windows update and with it, I had an optional update for my NVIDIA GForce 8400....so, I thought "cool", and went ahead and downloaded/installed it through Windows. Never had issues before doing it that way until now. I have my monitors set (obviously within Windows) to power-off after 10 minutes. However, when it comes back from that status (i.e. move the mouse, hit a key, etc.) it freezes for a sec, goes black AGAIN, and then brings the desktop BACK up again, this time giving me the message I attached below in a .jpg.

Anyone with the same hardware or driver set experiencing this same bug?
 

A:Windows 7 "Optional" NVIDIA update....

I never use Windows drivers, I always go to the source.

Use device manager to roll back the driver.

Then get the latest driver from Nvidia if you insist on upgrading it.
http://www.nvidia.com/Download/index.aspx?lang=en-us

.
 

3 more replies
Answer Match 36.54%

Hi just did a Malware scan and found these PUP,S ,,,PUP Optional Binkiland and also PUP Optional Gameo please any help greatfully recieved thanks 

A:PUP Optional

Hello harty and Welcome to the BleepingComputer.   
 
My name is Yılmaz and I'll help you with the cleanup of malware from your computer.
Before we move on, please read the following points carefully.
Please complete all steps in the specified order.
Even if tools don't find malware, I want you to post the logfiles anyway.
Please copy and paste the logfiles directly into your posts. Please do not attach them unless you are instructed to do so.
Read the instructions carefully. If you have problems, stop what you  were doing and describe the problems you encountered as precisely as  you can.
Don't install or uninstall software during the cleanup unless you are told to do so.
If you can't answer for the next few days, please let me know. If  you haven't answered within 5 days, I am assuming that you don't need  help anymore and your topic will be closed.
I can not guarantee that we will find and be able to remove all  malware. The cleaning process is not instant. Please continue to review  my answers until I tell you that your computer is clean
Please reply to this thread. Do not start a new topic
As my first language is not English, please do not use slang or idioms. It could be hard for me to understand.
Please open as administrator  the computer. How is open as administrator  the computer?
Disable your AntiVirus and AntiSpyware applications, as they will  interfere with our tools and the removal. If you are unsu... Read more

57 more replies
Answer Match 36.54%

Hello, I just ran a  Malwarebytes scan as I ocasionally do.  This time, for the first time,  I did a full system scan and it found the PUP.Optional.1.9.1 malware. It located it in a programme on my desktop, Unlocker.1.9.1.exe. Other scans with AVG and House Call don't pick anything up. The Unlocker programme is important to me because without it my photshop  files are consistantly locked by Explorer and I can't progress my work. For this reason I didn't want to be too hasty in removing the 'infection'. My PC works just fine and I think PUP stands for potentially unwanted programme.  Potentially? Am I safe to leave it? Please can you advise me? Many thanks in anticipation - Ian.

A:PUP.Optional.1.9.1

I've used Unlocker quite extensively in the past. It can be of great use. From what I remember, it will install some extra "junk" during the setup if you're not carefully reading and forget to uncheck a couple of boxes. That aside, I believe the program to be safe and have never had an issue with it.

6 more replies
Answer Match 36.54%

Hi everyone.. new here, I've been using MSE 12mths no problems, my ? is why is MSE optional on updates?

A:MSE Optional

Welcome to the Seven forums!

Are you sure that it is MSE that you are seeing or could it be MSE updates?

5 more replies
Answer Match 36.54%

Hello to all the good people at bleeping.
 
I have been runing malwarebytes scans and super anti spyware scans and adwcleaner and so on and everytime I run the malware bytes scans there is a pup optional.findwide.A
Technically I understand that is not a virus per say but can lead into other malicious threats.
 
I looked up in the C folder and I can't find anything there I do know the pup.optional.findwide.aC:\users\regina\appdata\local\google\chrome\userdata\default\preferences.
this is what the malwarebytes is scanning.
 
I have reset the browser in google chrome and
done what all I think to do.
 
I know this kind of thing is browser hijack.
 
Can anyone give me a opinion on what other methods to do?
 
Thankyou for reading,
 
From Gina

A:Can't get rid of pup.optional

Hello GinaLets also do these and see what we get.Please download MiniToolBox, save it to your desktop and run it.Checkmark the following checkboxes:Flush DNSReport IE Proxy SettingsReset IE Proxy SettingsReport FF Proxy SettingsReset FF Proxy SettingsList content of HostsList IP configurationList Winsock EntriesList last 10 Event Viewer logList Installed ProgramsList Users, Partitions and Memory size.Click Go and post the result (Result.txt). A copy of Result.txt will be saved in the same directory the tool is run.Note: When using "Reset FF Proxy Settings" option Firefox should be closed.Download TDSSKiller and save it to your desktop.Extract (unzip) its contents to your desktop.Open the TDSSKiller folder and doubleclick on TDSSKiller.exe to run the application, then on Start Scan.If an infected file is detected, the default action will be Cure, click on Continue.If a suspicious file is detected, the default action will be Skip, click on Continue.It may ask you to reboot the computer to complete the process. Click on Reboot Now.If no reboot is require, click on Report. A log file should appear. Please copy and paste the contents of that file here.If a reboot is required, the report can also be found in your root directory (usually C:\ folder) in the form of TDSSKiller_xxxx_log.txt. Please copy and paste the contents of that file here....ADW CleanerPlease download AdwCleaner by Xplode and save to your Desktop.Double-click on AdwCleaner.exe to run the tool.Vista/Windows 7/8 us... Read more

7 more replies
Answer Match 36.12%

I ran a scan of Malwarebytes and it came back with the below infection. It says it's in the registry. I attempted to remove the infection, but it keeps coming back. Any help would be appreciated. Thank you.
 
Malwarebytes Anti-Malware
www.malwarebytes.org
 
Scan Date: 10/19/2016
Scan Time: 2:23 AM
Logfile: malware scan.txt
Administrator: Yes
 
Version: 2.2.1.1043
Malware Database: v2016.10.19.03
Rootkit Database: v2016.09.26.02
License: Free
Malware Protection: Disabled
Malicious Website Protection: Disabled
Self-protection: Disabled
 
OS: Windows 7 Service Pack 1
CPU: x64
File System: NTFS
User: Shane
 
Scan Type: Threat Scan
Result: Completed
Objects Scanned: 408386
Time Elapsed: 15 min, 22 sec
 
Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Disabled
Heuristics: Enabled
PUP: Enabled
PUM: Enabled
 
Processes: 0
(No malicious items detected)
 
Modules: 0
(No malicious items detected)
 
Registry Keys: 6
PUP.Optional.Yontoo, HKLM\SOFTWARE\WOW6432NODE\CLASSES\CLSID\{F83D1872-D9FF-47F8-B5A0-49CC51E24EE8}, , [df306833edadcc6a94859cd510f241bf], 
PUP.Optional.Yontoo, HKLM\SOFTWARE\CLASSES\WOW6432NODE\CLSID\{F83D1872-D9FF-47F8-B5A0-49CC51E24EE8}, , [df306833edadcc6a94859cd510f241bf], 
PUP.Optional.Uniblue, HKLM\SOFTWARE\CLASSES\pc-mechanic, , [17f82774dac02b0bf6b2a84ecb394bb5], 
PUP.Optional.MySearchDial, HKLM\SOFTWARE\MICROSOFT\WINDOWS NT\CURRENTVERSION\SCHEDULE\TASKCACHE\TASKS\{8E4FDD39-3... Read more

A:Pup.Optional infection

You need to change the settings and you need to rerun MBAM as the log you posted doesn't show you allowed MBAM to delete/ quarantine what it found.
Use the programs below to clean, remove adware and remove malware.
 
Use CCleaner to remove Temporary files, program caches, cookies, logs, etc. Use the Default settings. No need to use the
Registry Cleaning Tool...risky. Pay close attention while installing and UNcheck offers of toolbars....especially Google.
After install, open CCleaner and run by clicking on the Run Cleaner button in the bottom right corner.
CCleaner - PC Optimization and Cleaning - Free Download
 
Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Disabled Change to Enabled
Heuristics: Enabled
PUP: Enabled
PUM: Enabled
 
Once MBAM opens, when it says Your databases are out of date, click the Fix Now button.
Click the Settings tab at the top, and then in the left column, select Detections and Protections, and if not already checked place a checkmark in the selection box for Scan for rootkits.
Click the Scan tab at the top of the program window, select Threat Scan and click the Scan Now button.
If you receive a message that updates are available, click the Update Now button (the update will be downloaded, installed, and the scan will start).
When MBAM is finished scanning it will display a screen that displays any malware that it has detected.
Click the Remove Selected button.
MBAM will now delete all of the files and... Read more

1 more replies
Answer Match 36.12%

Hi,
 
Since some time back malwarebytes will remove "PUP.optional.spigot.a" everytime I run it. Sometimes an empty internet explorer "do you want to leave this page" message will appear as well (I dont use IE.)
Outside of malwarebytes I run avast. Could I get some help killing this annoying little thing.
 
Scan result of Farbar Recovery Scan Tool (FRST) (x64) Version:31-08-2015
Ran by Z (administrator) on MARGETA (02-09-2015 12:34:29)
Running from C:\Users\Z\Desktop
Loaded Profiles: Z (Available Profiles: Z)
Platform: Windows 10 Home (X64) Language: English (United Kingdom)
Internet Explorer Version 11 (Default browser: FF)
Boot Mode: Normal
Tutorial for Farbar Recovery Scan Tool: http://www.geekstogo.com/forum/topic/335081-frst-tutorial-how-to-use-farbar-recovery-scan-tool/
==================== Processes (Whitelisted) =================
(If an entry is included in the fixlist, the process will be closed. The file will not be moved.)
(ASUS) C:\Program Files (x86)\ASUS\ATK Package\ATKGFNEX\GFNEXSrv.exe
(Avast Software s.r.o.) C:\Program Files\AVAST Software\Avast\AvastSvc.exe
(ASUSTek Computer Inc.) C:\Program Files (x86)\ASUS\ATK Package\ATK Hotkey\AsLdrSrv.exe
(Binary Fortress Software) C:\Program Files (x86)\DisplayFusion\DisplayFusionService.exe
(Microsoft Corporation) C:\Program Files\Microsoft Office 15\ClientX64\officeclicktorun.exe
(Intel Corporation) C:\Program Files (x86)\Intel\Bluetooth\ibtsiva.exe
(ASUSTeK) C:\Program Files (x86)\ASUS\ROG Game First III\As... Read more

A:PUP.optional.spigot.a

Additional scan result of Farbar Recovery Scan Tool (x64) Version:31-08-2015
Ran by Z (2015-09-02 12:35:01)
Running from C:\Users\Z\Desktop
Boot Mode: Normal
==========================================================
==================== Accounts: =============================
Administrator (S-1-5-21-3700485390-1544953774-2094612495-500 - Administrator - Disabled)
DefaultAccount (S-1-5-21-3700485390-1544953774-2094612495-503 - Limited - Disabled)
Guest (S-1-5-21-3700485390-1544953774-2094612495-501 - Limited - Disabled)
Z (S-1-5-21-3700485390-1544953774-2094612495-1001 - Administrator - Enabled) => C:\Users\Z
==================== Security Center ========================
(If an entry is included in the fixlist, it will be removed.)
AV: Windows Defender (Disabled - Up to date) {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
AV: avast! Antivirus (Enabled - Up to date) {17AD7D40-BA12-9C46-7131-94903A54AD8B}
AS: Windows Defender (Disabled - Up to date) {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
AS: avast! Antivirus (Enabled - Up to date) {ACCC9CA4-9C28-93C8-4B81-AFE241D3E736}
==================== Installed Programs ======================
(Only the adware programs with "Hidden" flag could be added to the fixlist to unhide them. The adware programs should be uninstalled manually.)
µTorrent (HKU\S-1-5-21-3700485390-1544953774-2094612495-1001\...\uTorrent) (Version: 3.4.2.38913 - BitTorrent Inc.)
Achron (HKLM-x32\...\Steam App 109700) (Version:  - Hazardous Software Inc.)
Adobe Flash ... Read more

1 more replies
Answer Match 36.12%

Hi guys, I have these pending optional updates, question is, is there a need to install them? According to the Microsoft support page, some of these updates fix certain issues on some devices. I am not experiencing any of the said problems so I am wondering if I still need to install the updates. Thanks

A:Optional Updates

I had two of those, KB3042085 and 2976978. One seems to be yet another pre W10 update. Installed them OK.

If you install these would you look at something first just to satisfy my curiosity. What is your free disc space before and then after installing these ?

14 more replies
Answer Match 36.12%

Any danger in not installing optional updates? I have nine of them waiting in line and my machine is working just fine. Pros and cons, please?
Thanks in advance

A:Optional Updates

Optional means just that: optional. It won't hurt to not install them. I hide anything to do with Bing and, if I were to unhide them, there would be many more times nine setting there.

8 more replies
Answer Match 36.12%

Hi,
 
I'm working on Windows 7 (64) using chrome as my browser.  I recently got a PUP detected by Malwarebytes of PUP.Optional.Conduit.A which recurs every time it's quarantined.  A second infection was detected once during this infection as well, but it hasn't recurred (I believe that infection was something related to "Spigot" which I had once on my computer last year)   
 
I have not noticed any symptoms on my computer.  I have not downloaded anything that could be an obvious source of the program.  
 
Thanks for any help you can offer getting rid of this pesky program! 
 
Heather
 
 
 
Here's my FRST.txt info:
 
 
 
Scan result of Farbar Recovery Scan Tool (FRST.txt) (x64) Version: 27-04-2015 01
Ran by user (administrator) on USER-PC on 28-04-2015 14:15:53
Running from C:\Users\user\Desktop
Loaded Profiles: user (Available profiles: user)
Platform: Windows 7 Home Premium Service Pack 1 (X64) OS Language: English (United States)
Internet Explorer Version 11 (Default browser: FF)
Boot Mode: Normal
Tutorial for Farbar Recovery Scan Tool: http://www.geekstogo.com/forum/topic/335081-frst-tutorial-how-to-use-farbar-recovery-scan-tool/
 
==================== Processes (Whitelisted) =================
 
(If an entry is included in the fixlist, the process will be closed. The file will not be moved.)
 
(Microsoft Corporation) C:\Program Files\Microsoft Security Client\MsMpEng.exe
(AM... Read more

A:PUP.Optional.Conduit.A I don't know how to get rid of it

Hello userhw,my name is Jo and I will help you with your computer problems.Please follow these guidelines:Logs can take a while to research, so please be patient.Read and follow the instructions in the sequence they are posted.print or copy & save instructions.back up all your private data / important files on another (external) drive before using our tools.Do not install / uninstall any applications, unless otherwise instructed.Use only that tools you have been instructed to use.Copy and Paste the log files inside your post, unless otherwise instructed.Ask for clarification, if you have any questions. Stay with this topic til you get the all clean post.My first language is not english. So please do not use slang or idioms. It could be hard for me to read. Thanks for your understanding.***Download Security Check by screen317 from here or here.Save it to your Desktop.Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.Vista / Windows 7/8 users right-click and select Run As Administrator.A Notepad document should open automatically called checkup.txt; please post the contents of that document.***Please download Malwarebytes Anti-Rootkit and save it to your desktop.Be sure to print out and follow the instructions provided on that same page.Caution: This is a beta version so please be sure to read the disclaimer and back up all your data before using.Scan your system for malwareWith some infections, you may see two messages boxes.'Could... Read more

29 more replies
Answer Match 36.12%

Hi cryptodan
 
I am following your advice given to glynch8030. As I have no idea just what I can and can not safely delete I was looking for assistance 
Below is the log for the first step (I deleted as many as I felt comfortable with. running Windows 7 with eScan and Malwarebytes uusing Google-Chrome browser.
 
# AdwCleaner v3.012 - Report created 18/11/2013 at 14:11:20
# Updated 11/11/2013 by Xplode
# Operating System : Windows 7 Home Premium Service Pack 1 (64 bits)
# Username : Wild Kitteh - WILDKITTEH-PC
# Running from : C:\Users\Wild Kitteh\Favorites\Desktop\AdwCleaner.exe
# Option : Clean
 
***** [ Services ] *****
 
 
***** [ Files / Folders ] *****
 
[x] Not Deleted : C:\ProgramData\Ask
[x] Not Deleted : C:\ProgramData\boost_interprocess
[x] Not Deleted : C:\ProgramData\Partner
[x] Not Deleted : C:\Program Files (x86)\Windows iLivid Toolbar
[x] Not Deleted : C:\Users\Wild Kitteh\AppData\Local\PackageAware
[x] Not Deleted : C:\Users\Wild Kitteh\AppData\LocalLow\searchquband
[x] Not Deleted : C:\Users\Wild Kitteh\AppData\LocalLow\Searchqutoolbar
File Deleted : C:\Program Files (x86)\Mozilla Firefox\Extensions\ ipb.topic.inSection = 'topicview';
ipb.topic.topic_id = 514581;
ipb.topic.forum_id = 103;
ipb.topic.redirectPost = 1;
ipb.topic.start_id = 0;
ipb.topic.page_id = 0;
ipb.topic.topPid = 0;
ipb.topic.counts = { postTotal: 8,
curStart: ipb.topic.start_id,
perPage: ... Read more

A:PUP.Optional.Bandoo

GO ahead and rerun adwcleaner and clean what it finds.Then do the following:Please download Malwarebytes Anti-Malwareand save it to your desktop.Download Link 1Download Link 2MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.Make sure you are connected to the Internet.Double-click on mbam-setup.exe to install the application.For instructions with screenshots, please refer to the How to use Malwarebytes' Anti-Malware Guide.When the installation begins, follow the prompts and do not make any changes to default settings.When installation has finished, make sure you leave both of these checked:Update Malwarebytes' Anti-MalwareLaunch Malwarebytes' Anti-MalwareThen click Finish.MBAM will automatically start and you will be asked to update the program before performing a scan.If an update is found, the program will automatically update itself. Press the OK button to close that box and continue.If you encounter any problems while downloading the definition updates, manually download them from here and just double-click on mbam-rules.exe to install.On the Scanner tab:Make sure the "Perform Full Scan" option is selected.Then click on the Scan button.If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.The scan will begin a... Read more

7 more replies
Answer Match 36.12%

I just ran a malwarebytes scan and it found several instances of "pup.optional.defaulttab" in various locations in my computer.  Both before and after I ran the scan, I see this warning every time I open up Google Chrome.
 
Here is a copy of the mbam log after I ran the scan also.  Thank you for your assistance and expertise

A:Pup.optional.defaulttab

Hello, Welcome to BleepingComputer.I'm nasdaq and will be helping you.If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed.===Search and delete the AdWare, PUP (Potentially Unwanted Program) installed on your computer.Please download AdwCleaner by Xplode onto your Desktop.Close all open programs and internet browsers.Double click on AdwCleaner.exe to run the tool.Click on Delete tab follow the prompts.A log file will automatically open after the scan has finished.Please post the content of that log file with your next answer.You can find the log file at C:\AdwCleaner[Rn].txt (n is a number).=== Please downloadJunkware Removal Tool to your Desktop.Please close your security software to avoid potential conflicts.Run the tool by double-clicking it. If you are using Windows Vista or 7, right-mouse click it and select Run as administrator.The tool will open and start scanning your system.Please be patient as this can take a while to complete, depending on your system's specifications.On completion, a log (JRT.txt) is saved to your Desktop and will automatically open.Please post the contents of JRT.txt into your reply.===Please download and run this DDS Scanning Tool. Nothing will be deleted. It will just give me some additional information about your system.Download DDS by sUBs from one of the following links, if you no longer have it available. Save it to your desktop.1: DDS.scr (N... Read more

19 more replies
Answer Match 36.12%

Hi -  Malwarebytes keeps finding this on my computer - pup.optional.conduit.a in google/chrome/user data/default/preferences.    I've read this forum, the malwarebytes forum, etc.. and tried the different fixes using different tools.   It will be gone .. then return again the next time I run a Malwerebytes scan.       I recently was having shut-down problems w/ my my Acer laptop after the latest Windows 8.1 update, tried many things and ended up doing a factory reset, which fixed that problem so everything is pretty fresh.      I did a reset of Google Chrome last night.   I got a clean scan on Malwarebytes but it's back again today.  I'm really getting frustrated and beginning to wonder if this is a false positive or something.  I hope that someone can help me.  

 

A:PUP.Optional.Conduit.A

Hello jewelz... I moved this to the Am I Infected Forum.Please download MiniToolBox, save it to your desktop and run it.Checkmark the following checkboxes:Flush DNSReport IE Proxy SettingsReset IE Proxy SettingsReport FF Proxy SettingsReset FF Proxy SettingsList content of HostsList IP configurationList Winsock EntriesList last 10 Event Viewer logList Installed ProgramsList Users, Partitions and Memory size.Click Go and post the result (Result.txt). A copy of Result.txt will be saved in the same directory the tool is run.Note: When using "Reset FF Proxy Settings" option Firefox should be closed.Download TDSSKiller and save it to your desktop.Extract (unzip) its contents to your desktop.Open the TDSSKiller folder and doubleclick on TDSSKiller.exe to run the application, then on Start Scan.If an infected file is detected, the default action will be Cure, click on Continue.If a suspicious file is detected, the default action will be Skip, click on Continue.It may ask you to reboot the computer to complete the process. Click on Reboot Now.If no reboot is require, click on Report. A log file should appear. Please copy and paste the contents of that file here.If a reboot is required, the report can also be found in your root directory (usually C:\ folder) in the form of TDSSKiller_xxxx_log.txt. Please copy and paste the contents of that file here....ADW CleanerPlease download AdwCleaner by Xplode and save to your Desktop.Double-click on AdwCleaner.exe to run the tool.Vista/Windows... Read more

11 more replies
Answer Match 36.12%

Hi, My brother made a mistake when running Malwarebytes while trying to remove PUP.Optional.Verti and ended up allowing it onto his computer. In spite of running multiple other virus removal programs, I have not been successful in removing this object from computer. 
 
I would greatly appreciate assistance to remove this PUP.Optional.Verti and all of it's spawn from my brothers computer. 
 
Thanks

A:PUP.Optional.Verti

Welcome aboard   Download Security Check from here or here and save it to your Desktop. Double-click SecurityCheck.exe Follow the onscreen instructions inside of the black box. A Notepad document should open automatically called checkup.txt; please post the contents of that document.NOTE 1. If one of your security applications (e.g., third-party firewall) requests permission to allow DIG.EXE access the Internet, allow it to do so.NOTE 2 SecurityCheck may produce some false warning(s), so leave the results reading to me. Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.Make sure the following options are checked:
Internet ServicesWindows FirewallSystem RestoreSecurity Center/Action CenterWindows UpdateWindows DefenderOther ServicesPress "Scan".It will create a log (FSS.txt) in the same directory the tool is run.Please copy and paste the log to your reply. Please download MiniToolBox and run it.Checkmark following boxes:Report IE Proxy SettingsReport FF Proxy SettingsList content of HostsList IP configurationList Winsock EntriesList last 10 Event Viewer logList Installed ProgramsList Devices (do NOT change any settings here)List Users, Partitions and Memory sizeList Restore PointsClick Go and post the result. Please download Malwarebytes Anti-Malware to your desktop.NOTE. If you already have MBAM 2.0 installed scroll down.Double-click mbam-setup-2.0.0.1000.exe and follow the prompts to install the program.
At the end, be sure a checkma... Read more

24 more replies
Answer Match 36.12%

ok i have a dell optiplex gx260 here is a description:
4T274 PRINTED WIRING ASSY, PLANAR (MOTHERBOARD), GX260, 845G, AUDIO/VIDEO, GIGAHERTZ NETWORK INTERFACE CARD/CONTROLLERS, 2
9K795 PROCESSOR, 80532, 2.0G, 512K, 400FSB, SOCKET N
3K113 DUAL IN-LINE MEMORY MODULE, 256, 266M, 32X64, 8K, 184

when i went to upgrade the ram Kensington said i have a 2.53 ghz cpu, can i upgrade processors without changing the motherboard? if so what is the top speed i can reach. forgive the novice in me, i am a damn good mechanic, but computers are a little foreign to me.
 

A:optional cpu for my dell

Theoretically your 845G chipset should support 533FSB as well as 400FSB, so a Prescott might go in nicely (up to 3GHz).
BUT, it being Dell, it is probably a castrated version.
This would be the optimal CPU: http://www.excaliberpc.com/Intel_Pe....93GHz/JM80547PE0771M/partinfo-id-562784.html
but perhaps others have a better idea?
 

2 more replies
Answer Match 36.12%

My first post here at this site. Sorry if I make mistakes with any of your rules.
 
I have this nasty little problem that I can't seem to get rid of. I am told it isn't a virus but rather just a program that steals information and finds it's way deep into my labtop. I am not really experienced with getting rid of such things but I have tried a few things to no avail. All it is really doing is making videos run slow and studdering, and making everything else slower. I have an older labtop so it is already slow enough. 
 
I run the free version of avast, and the free version of malwarebytes. When I run an avast scan nothing shows up, and when I run the malwarebytes one line comes up (PUP.Optional.Conduit.A). I hit the quantine button and seems to go away, but as soon as I run another scan it is right back on there. 
 
I uninstalled Chrome, and reinstalled it and ran another scan and it wasn't there. But as soon as I watched a video on youtube it was back. I tried googling PUP.Optional.Conduit.A and there was a 4 step removal guide that I tried. First step was to use start menu to open "remove programs" find it and remove anything with Conduit in the program. I tried that and found none. I searched all programs and still couldn't find it. But I know it is there, because every time I run a malwarebytes scan it shows up. 
 
I went ahead and did the other 3 steps of the 4 step plan which included adding AdwCleaner and running a scan, Then add Malw... Read more

A:PUP.Optional.Conduit.A

Conduit probably installed a start-up item.  It may also be listed in Programs and features as a program that's installed. I would check your start-up items and programs and features list to see, but first need to know what version of Windows your running.

5 more replies
Answer Match 36.12%

Win 7 Ultimate.English

Always in Update: 34 optional updates available

Is there any to delete that from updates?

I am tired of the need to have that showin up every time I go to Windows Update .

Thanks in advance
oldad

A:34 optional updates available

Nobody forces you to install any updates. It is up to you what you want to install. I sometimes "hide" updates because I do not use the program to which they pertain. In Vista I have hidden all of SP2 on one system because it gave me problems on another system and it is smooth sailing since then. So as I said, it's up to you.

3 more replies
Answer Match 36.12%

I need help getting rid of PUP.Optional.Conduit. I have run Malwarebytes and House Call and Avast. Malwarebytes sees it and I try to Remove it but it keeps coming back. It makes IE freez. Help!!! I am running win 7 64BIT.

A:PUP.Optional.Conduit

http://www.bleepingcomputer.com/download/junkware-removal-tool/
this works pretty well.
I would also reset IE back to default to be sure, and run c cleaner.

5 more replies
Answer Match 36.12%

2.
I was trying to get a game to play on Voobly working properly which required port forwarding and so, I had to set a static IP and use this tool from portforward.com to test if the ports were opened or not. I was on the phone while installing the software which resulted in me accepting what I thought was a window for going forward with the installation. Two more accept/decline windows followed it and I knew I messed up (I hit decline on those).
 
I ran a full scan using Malwarebytes and it found 9 infections on my computer by the name in the title.  I use firefox and have no toolbar on my windows or in my add-ons. I looked in my "Add or Remove programs" and found nothing new. Should I remove that portforward.com tool? I ask because they seem to be pretty trusted, the optional downloads are what seem to be malicious.
3.
I use windows XP and am planning on upgrading soon.
4.
I ran Malwarebytes.

A:PUP.Optional.Conduit.A

Hello -
Please run these few programs and Copy / Paste the logs generated. Temporarily Disable Your Anti-virus if needed
 
 
Download Screen317 Security Check and save it to your Desktop.
* Double-click SecurityCheck.exe
* Follow the onscreen instructions inside of the black box.
* A Notepad document should open automatically called checkup.txt
* Please post the contents of that document.
Note:: If a security program requests permission to access the Internet, allow it to do so.
 
 
Please download MiniToolBox to desktop and run it.
Checkmark the following boxes:
* List content of Hosts
* Flush DNS
* Report IE Proxy Settings
* Reset IE Proxy Settings
* Report FF Proxy Settings
* Reset FF Proxy Settings
* List last 10 Event Viewer log
* List Installed Programs
* List Users, Partitions and Memory size
Note: When using "Reset FF Proxy Settings" option Firefox should be closed.
Click Go and Copy / Paste the result. (result.txt)
 
 
Please download and run RKill by Grinler. A black DOS box will briefly flash and then disappear.
This is normal and indicates the tool ran successfully.
At most the tool will run for about 2 minutes
Copt and Paste the log it produces.
 
 
Important: Do not reboot your computer until you complete the next step.
 
 
* Please download AdwCleaner by Xplode and save to your Desktop.
* Double-click on AdwCleaner.exe to run the tool.
* Vista/Windows 7/8 users right-click and select Run As Administrator.
* Clic... Read more

15 more replies
Answer Match 36.12%

Please help!

I have just switched from dial up to LAN nad although my connection says it's operational it does not actually do anything. I am accessing the web now by using my old dial up. in internet options/connections tab, , I cannot click on anything except the SETUP tab. Ie, nothing else is highlighted as such. I don'y know whether this is connected to the problem or not. In WIN XP help and support, I ran the Network Diagnose Scan system - result is that internet explorer web proxy not configured. In desperation, I have copied the scan results here. Please can you help but bear in mind that I am not really all that computer literate. Thank you!
nternet Service
Default Outlook Express Mail

Not Configured

Default Outlook Express News

Not Configured

Internet Explorer Web Proxy

Not Configured

Computer Information
+ Computer System

NATASHA

AdminPasswordStatus = 3
AutomaticResetBootOption = TRUE
AutomaticResetCapability = TRUE
BootROMSupported = TRUE
BootupState = Normal boot
Caption = NATASHA
ChassisBootupState = 3
CreationClassName = Win32_ComputerSystem
CurrentTimeZone = 120
Description = AT/AT COMPATIBLE
Domain = WORKGROUP
DomainRole = 0
EnableDaylightSavingsTime = TRUE
FrontPanelResetStatus = 3
InfraredSupported = FALSE
KeyboardPasswordStatus = 3
Manufacturer = ATI___
Model = AWRDACPI
Name = NATASHA
NetworkServerModeEnabled = TRUE
NumberOfProcessors = 1
PartOfDomain = FALSE
PauseAfterRe... Read more

A:Lan Settings Not Optional

What type of connection do you have and what brand and model of modem. Are you using a router or hub? What brand and model?
Looking at your log I would believe you do not have a ethernet connection for what ever reason.

11 more replies
Answer Match 36.12%

I'm not familiar with doing driver updates. I have 3 optionals from Windows Update. I've read both pros & cons to using Windows Update for drivers but it's been awhile, so what's the current consensus now that I'm running Windows 7? Is it 'good to go' or is it best to go to the product sites?

A:Optional Updates

Others may disagree but I believe the first place to check for updated drivers is at the computer manufacturer's website. (If it's a home built machine then check the individual manufacturer websites for motherboard, graphics card, etc.) I also think most people would say "if it ain't broke, don't fix it."

A few months ago Windows Updates said there was a new driver available for my Sony Vaio's Intel HD 3000 graphics. I went to the Intel site to verify. It was there so I installed it. Almost immediately I began getting blue screens. I went back to the older version and all was well. I emailed Intel and they said once they release a driver, each computer manufacturer or component manufacturer is free to optimize the driver for their particular needs. Sony hadn't optimized it and it wasn't compatible with my Vaio.

If you decide to install those drivers I'd recommend you make a restore point just in case something doesn't work. Better yet, a system image. Go to the Acer website to verify the version being offered as an optionl update is the latest and greatest for your computer. Same thing with nVidia.

6 more replies
Answer Match 36.12%

Malwarebytes has just picked up 2 of these with a new definition file update.
It's pointing to Topaz Remask 5 uninstaller uninst.exe and a corresponding registry key. Topaz is paid photo processing software used widely by photographers. Remask 5 was downloaded from the Topaz Labs site.

So what do you think the best action is?

A:PUP.optional.adpeak

The only things I can think of is going to the Malwarebytes forum and checking if it is a false positive. Then checking with Topaz see if the problem has been reported to them.

4 more replies
Answer Match 36.12%

A past update for Powershell 2.0 and WinRm 2.0 was designated Optional. (Which I didn't download. Do I need this?) Had trouble with the recent Live Essentials update and after some reading uninstalled Windows Live from my system which re-designated the Live Essentials update from Important to Optional. Now I find that the Powershell/WinRm package has changed ftom Optional to Important. Any idea why and how I should proceed?

Thanks.

A:From Optional to Important

Windows PowerShell is a new Windows command-line shell designed especially for system administrators. The Windows PowerShell includes an interactive prompt and a scripting environment that can be used independently or in combination.

Do you need it?

3 more replies
Answer Match 36.12%

My internet was unusually slow today so I decided to use Malwarebytes to scan for viruses. It detected 22 items all called pup.OPTIONAL.tarma.a. I deleted all of them but I am worried I still might be infected, any idea what I should do?
 

A:pup.optional.tarma.a

Hi -
First these are all Potentially Unwanted Programs that have been found. Always delete them.
 
Now - Update and Re-run the MBAM scan and check if any PUP items still exist - Also a Full scan with your Antivirus.
These will only return if you visit, or download from sites that contain these infectins.
 
Thank You -

1 more replies
Answer Match 36.12%

I have anti virus software as well as Malware Bytes. Every single time i run a full scan on both programs my anti virus software doesn't spot this ad ware but Malware Bytes does. I have to restart my computer to get rid of it. But once i run a scan again; right after i restarted my computer the ad ware appears again. IDK what to do, i'm not very keen on downloading some ad ware blocker program but if that's the only option then its fine. Any suggestions on how to permanently get rid of this. 

A:pup.optional.conduit

Hello and Welcome -
Please read http://blog.malwarebytes.org/news/2013/09/selecting-all-pups/
 
Make sure that all items are selected, or you will not have removed them.
Please select your last Malwarebytes Scan, and Copy / Paste it back here.
If you are not able to find it, Please Update your copy of the program, and run a Full Scan.
Then Copy / Paste that log back here.
 
 
Please download and run RKill by Grinler.
A black DOS box will briefly flash and then disappear.
This is normal and indicates the tool ran successfully.
Please Copy and Paste the small log back here
 
 
Now: Please download AdwCleaner by Xplode and save to your Desktop.
* NOTE : Please close or save all work, as the computer will be Rebooted
* Double-click on AdwCleaner.exe to run the tool.
* Vista/Windows 7/8 users right-click and select Run As Administrator.
* Note Do not click on the Scan or Clean button more than once, as this may cancell all results
* Click on the Scan button. (only once)
* AdwCleaner will begin...be patient as the scan may take some time to complete.
* After the scan has finished, click on the Report button...a logfile (AdwCleaner[R0].txt) will open in Notepad for review. 
* If you see any which you do not want removed, remove the check mark next to it. 

* Next: Click on the Clean button (only once) to remove the selected items. 
* You will receive a message telling you that all programs will be close so that the infectio... Read more

2 more replies
Answer Match 36.12%

Hello,
 
I was wondering if anyone could help me remove infected items reported by Malwarebytes. I removed them before however they seem to have returned. They are named variations of PUP.optional.Conduit.A and are registry keys and files/folders. I have done another scan and it says they are removed but I would like to be certain they are gone is there any other ways I could do this?
 
Thank you

A:PUP.optional.Conduit.A

 I'd do a scan with Malwarebytes and my antivirus program in Safe Mode.  I have to tell you that Conduit malware is very hard to get rid of because it sinks it's teeth into many parts of your system.  You might try the Revo Uninstaller too.
 
Good luck.

4 more replies
Answer Match 36.12%

Found PUP.Optional.AlexaTB.A after running a Malwarebytes scan. It says that quarantined and deleted successfully. Is that all there is to it or do I need to run something else? Thanks! The Malwarebytes log is below.

Malwarebytes Anti-Malware 1.75.0.1300
www.malwarebytes.org

Database version: v2013.10.22.05

Windows XP Service Pack 3 x86 NTFS
Internet Explorer 8.0.6001.18702
Grant Writer :: HP88342945029 [administrator]

10/22/2013 9:39:21 AM
mbam-log-2013-10-22 (09-39-21).txt

Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 315574
Time elapsed: 8 minute(s), 38 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 1
HKCU\Software\Distromatic\Toolbars (PUP.Optional.AlexaTB.A) -> Quarantined and deleted successfully.

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 0
(No malicious items detected)

(end)

More replies
Answer Match 36.12%

Please help me to be sure this system is safe.
Thank You
 

A:Pup.Optional.Mindspark.A

Hello,

They call me TwinHeadedEagle around here, and I'll be working with you.

Before we start please read and note the following:

At the top of your post, please click on the "Watch thread" button and make sure to check Watch this thread...and receive email notifications. This will send an email to you as soon as I reply to your topic, allowing me to solve your problem faster.
Please do not install any new software during the cleaning process other than the tools I provide for you. This can hinder the cleaning process. Please do not perform System Restore or any other restore.
Instructions I give to you are very simple and made for complete beginner to follow. That's why you need to read through my instructions carefully and completely before executing them.
Please do not run any tools other than the ones I ask you to, when I ask you to. Some of these tools can be very dangerous if used improperly. Also, if you use a tool that I have not requested you use, it can cause false positives, thereby delaying the complete cleaning of your machine.

All tools we use here are completely clean and do not contain any malware. If your antivirus detects them as malicious, please disable your antivirus and then continue.
If during the process you run across anything that is not in my instructions, please stop and ask. If any tool is running too much time (few hours), please stop and inform me.
I visit forum several times at day, making sure to respond to everyon... Read more

15 more replies
Answer Match 36.12%

It is recommended to install all optional updates or take the time to research select only those that are relevant to your system? Can the update either be uninstalled or installed at a later date if there is a problem?

More replies
Answer Match 36.12%

Installing optional features failed, why?

Optinal features for english language are installed.
Extra language package are downloaded and installed.

More replies
Answer Match 36.12%

hello i have been having trouble with pup.optional.mysearchDial.a
pup.optional.Dealply.a

when i click a new tab this my search Dial page comes up ( it is a a pup)
but when i press the home page it is google like it is spose to be
often get pop up coming in
computer running slower
firefox stops responding

i did have quit a few mysearchDial.a
pup.optional.Dealply.a infections, in malawarebytes but seem to be gone for now ???
but i guess they will appear again after using computer for a bit ??

iv got malawarebytes, superantispyware, hitman pro, avg free
can i ask if spyhunter 4 is a rough spyware remover , some reviews said so , but that said i was badly infected and need to pay for it to be fixed , so nothing was done and after ready review i removed it from programs and desktop and download , i am using free AVG and windows defender is not working , cannot turn it on
 

A:pup.optional.mysearchDial.a

16 more replies
Answer Match 36.12%

I cannot get rid of this virus/malware/pup.

I noticed my cpu performance was running very slowly, so I ran MBAM. It detected the above, and I restarted to complete the clean up. Upon a restart, I rescanned in safe mode and nothing was found. However, I still noticed slow performance, and I scanned with MBAM again in regular mode. It found the PUP but did not clean it out. I ran ESET online scanner, but this could not get ride of it either. I will post my required logs below.
 

A:Cannot get rid of (pup.optional.bprotector.a )

15 more replies
Answer Match 36.12%

Hi all,
I have a function in a class that makes a connection to mysql:
Code:
public function Connect($server=$this->server, $username=$this->username,$password=$this->password)
The $server, $username and $password arguments are optional, as they are set with default values at the constructor, and I want the arguments to be equal to the variables defined in the constructor if they are not defined in the function call. The code above returns a parse error.

Any suggestions on how to do this?

Many thanks,
Andy
 

More replies
Answer Match 36.12%

hello
i have my problem back
iv seen some of the old infections on the super antispyware scan
computer/ browser not responding, takes forever to to anything
is slow at booting up also
running slow

Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft® Windows Vista™ Business, Service Pack 2, 32 bit
Processor: Intel(R) Core(TM)2 Duo CPU T7300 @ 2.00GHz, x64 Family 6 Model 15 Stepping 10
Processor Count: 2
RAM: 1005 Mb
Graphics Card: NVIDIA Quadro NVS 140M, 128 Mb
Hard Drives: C: Total - 76316 MB, Free - 41504 MB;
Motherboard: LENOVO, 766512M
Antivirus: AVG AntiVirus Free Edition 2013, Updated: Yes, On-Demand Scanner: Enabled

that is weird i have previously deleted /removed avg and put in Vipre on trial but computer wouldn't work properly with the firewall working so im using windows firewall and vipre for the rest
.
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
.
DDS (Ver_2012-11-20.01)
.
Microsoft® Windows Vista™ Business
Boot Device: \Device\HarddiskVolume1
Install Date: 14/06/2012 2:21:56 PM
System Uptime: 2/10/2013 5:53:20 AM (2 hours ago)
.
Motherboard: LENOVO | | 766512M
Processor: Intel(R) Core(TM)2 Duo CPU T7300 @ 2.00GHz | None | 2001/200mhz
.
==== Disk Partitions =========================
.
C: is FIXED (NTFS) - 75 GiB total, 40.233 GiB free.
D: is CDROM ()
.
==== Disabled Device Manager Items =============
.
==== Installed Programs ======================
.
Adobe Flash Player 11 Ac... Read more

A:pup.optional.mysearchDial.a

16 more replies
Answer Match 36.12%

I am infected with the Conduit malware.  I ran Malwarebytes and it came back with over 600 threats named pup.optional. conduit A.  When I try to change the internet homepage it defaults by to the the browser logo page.  I have attempted several times to remove the virus but it keeps returning. I also get a DLL run box when I start indowsThis my first time with 600+ threats.  Please advise on how to remove.  Thank You
 
.
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
.
DDS (Ver_2012-11-20.01)
.
Microsoft Windows 7 Ultimate
Boot Device: \Device\HarddiskVolume1
Install Date: 8/21/2012 6:11:05 AM
System Uptime: 3/25/2014 3:01:04 PM (56 hours ago)
.
Motherboard: Dell Inc. |  | 0Y2MRG
Processor: Intel® Core™ i5-2300 CPU @ 2.80GHz | CPU 1 | 1596/100mhz
.
==== Disk Partitions =========================
.
C: is FIXED (NTFS) - 931 GiB total, 867.11 GiB free.
D: is CDROM ()
E: is Removable
F: is Removable
G: is Removable
H: is Removable
I: is Removable
J: is Removable
.
==== Disabled Device Manager Items =============
.
==== System Restore Points ===================
.
RP222: 3/16/2014 7:00:04 PM - Windows Backup
RP223: 3/18/2014 1:14:59 AM - Windows Update
RP224: 3/22/2014 11:17:34 AM - Windows Update
RP225: 3/23/2014 7:00:05 PM - Windows Backup
RP226: 3/26/2014 1:37:55 PM - Windows Update
.
==== Installed Programs ======================
.
Adobe Flash Player 12 ActiveX
Adobe Flash Player 12 Plugin... Read more

A:PUP Optional Conduit A

Hello rosemel I would like to welcome you to the Malware Removal section of the forum.Around here they call me Gringo and I will be glad to help you with your malware problems.Very Important --> Please read this post completely, I have spent my time to put together somethings for you to keep in mind while I am helping you to make things go easier, faster and smoother for both of us!Please do not run any tools unless instructed to do so.We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.Please do not attach logs or use code boxes, just copy and paste the text.Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.Please read every post completely before doing anything.Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.Please provide feedback about your experience as we go.A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same",... Read more

16 more replies
Answer Match 36.12%

My computer is acting slow and sluggish, and when I run Malwarebytes it comes up with something called PUP.Optional.Conduit.A, I let it remove it and when i scan again later, it is still on my system. Is there a way to get rid of this permanently? Or is there more on my computer that is making it slow? Thank you.
Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 3:36:45 PM, on 10/11/2013
Platform: Windows 7 SP1 (WinNT 6.00.3505)
MSIE: Internet Explorer v10.0 (10.00.9200.16686)
Boot mode: Normal

Running processes:
C:\Program Files (x86)\Intel\Intel Matrix Storage Manager\IAAnotif.exe
C:\Program Files (x86)\Yahoo!\Messenger\YahooMessenger.exe
C:\Users\Nic Arvin\AppData\Local\Akamai\netsession_win.exe
C:\Users\Nic Arvin\AppData\Local\Akamai\netsession_win.exe
C:\Program Files (x86)\Skype\Phone\Skype.exe
C:\Program Files (x86)\Xfire\Xfire.exe
C:\Program Files (x86)\Common Files\Research In Motion\USB Drivers\RIMBBLaunchAgent.exe
C:\Program Files (x86)\AVG\AVG2014\avgui.exe
C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
C:\Program Files (x86)\Yahoo!\Messenger\YahooMessenger.exe
C:\Program Files (x86)\Xfire\Xfire.exe
C:\Program Files (x86)\Mozilla Firefox\firefox.exe
C:\Program Files (x86)\Mozilla Firefox\plugin-container.exe
C:\Program Files (x86)\Mozilla Firefox\plugin-container.exe
C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerPlugin_11_9_900_117.exe
C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerPlugin_11_9_900_117.exe
C:\Program Files (x86)\Malwarebyte... Read more

A:PUP.Optional.Conduit.A

7 more replies