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Lenovo laptop freezing up

Q: Lenovo laptop freezing up

My Lenovo X61S [7668-CTO] laptop has been freezing up all month. To my knowledge, I have installed all Lenovo and Windows updates--including Windows 7 SP-1 today. Error messages below. They are all BCCode 124, whatever that means. TSG SysInfo follows. What to do?
Tech Support Guy System Info Utility version
OS Version: Microsoft Windows 7 Professional , Service Pack 1, v.721, 32 bit
Processor: Intel(R) Core(TM)2 Duo CPU L7700 @ 1.80GHz, x64 Family 6 Model 15 Stepping 11
Processor Count: 2
RAM: 3046 Mb
Graphics Card: Mobile Intel(R) 965 Express Chipset Family, 384 Mb
Hard Drives: C: Total - 147500 MB, Free - 57463 MB;
Motherboard: LENOVO, 7668CTO, Not Available, 1ZEY183L1FM
Antivirus: Microsoft Security Essentials, Updated and Enabled
This is an error message I received the second time today after installing SP-1.

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.
Locale ID: 1033

Additional information about the problem:
BCCode: 124
BCP1: 00000000
BCP2: 87C7F8FC
BCP3: 00000000
BCP4: 00000000
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1

Files that help describe the problem:
This is an error message I received before installing Windows 7 SP-1.
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.
Locale ID: 1033

Additional information about the problem:
BCCode: 124
BCP1: 00000000
BCP2: 87C8B024
BCP3: F2000040
BCP4: 00000800
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1

Files that help describe the problem:

A: Lenovo laptop freezing up

6 more replies
Answer Match 61.32%

I have Recently purchased a Lenovo Yoga 2. 11.6 inch screen Laptop. With N 3530 processor. I am having problems with it freezing up and it makes a horrible loud buzzing sound. No buttons respond, mouse won't function and touch screen does not respond. In the end I have to press and hold power button to get it to switch off then turn on again. The problem mainly happens when watching videos. Using Netflix app is the worst.  The buzzing sound seems to be coming from speakers. I have checked error logs and the main errors showing are one about display can't tell brightness settings and another about Netflix app.  I have tried to uninstall netfix app and reinstall but it makes no difference. Also problem is not just with netfix. I have been to Lenovo website and have updated some drivers. I updated bios but this did not improve things. I have tried to update display drivers as one of errors happening a lot recently is about the display. I downloaded correct drivers for my laptop from Lenovo website But it won't let me install them. I get a error message saying customised manufacturer drivers installed so can't install. Contact manufacture for correct drivers. What is wrong is there any way to fix or will I have to return laptop. Also keyboard and touch pad do  not disable in tent or stand mode. Making stand mode in particular impossible to use. why is this and again is it possible to fix this. I ... Read more

A:Lenovo Yoga 2 11.6 laptop keeps freezing up and ma...

Update your bios & drivers(mostly WLAN,GRAPHICS & AUDIO DRIVERS) uninstall drivers fully before installing ...... run command SFC  /SCANNOW to ensure windows files integrity,If any problems found while scanning do another command dism /online /cleanup-image / could take some time..... after it completes 100 %  then run again SFC /SCANNOW command...... Check your antivirus is running properly or not(advice-donot use McAffee,Use BitDefender or Kaspersky or even free antivirus like Avast or Avira)..... Keep an eye on taskmanager for any suspicious programs if any found to your knowledge check its properities and google it...... Check your network has vulnerability issues... mostly open hotspot..... If all else fails reinstall windows ..... Even still fails there might be problem with H/W(can be any)..... RegardsKamal

Ask any questions or Doubts,Always ready to help.... Dont forget to click kudos if i have helped you

2 more replies
Answer Match 60.9%

Hey guys, strange problem, unit started freezing before it could go the desktop so I did a system restore and now can easily get to the desktop but first issue is that the owner always had to enter his password to enter windows, now that doesn''t happen, when booted the system will go straight to windows. Also rightlicking on the main folders such as My Pictures My Documents e.t.c doesn't work so I am guessing it's a permissions issue. I looked at the Folder Options but not seeing anything there regarding permissions, I want to advise the owner to backup all files first before I should proceed to do anything but since I can't copy and paste that won't work, any ideas please?

A:Lenovo W520 laptop freezing problem

I would run a hard drive deal with any questions I might have regarding the fundamental capability of the hard drive before assuming it's an O/S or other problem.  Chkdsk /r is NOT a hard drive diagnostic, it's a file system tool.

0 more replies
Answer Match 59.22%

Hi all,

I bought a Lenovo G555 laptop in new condition, and it can't be more than two years old. For quite some time, it's had several annoying problems. Most notably, it occasionally completely freezes; this can occur while using it, or when opening the lid after it has not been in use. The second issue is that the time it takes to boot up is no less than 20 to 30 minutes. This occurs whether the computer is restarted or booted up after being off.

Here are the remedies I have already tried:

-Restoring to factory condition (several times)
-Daily antivirus scans (full scans once a week) with the most up to date virus definitions (I use avast! and nothing is detected)
-Full Malwarebytes' Anti-Malware scans with the most up to date definitions (no malware found)

I do not have an extreme amount of software installed, as I think I'm pretty careful about what I install on my PCs.

On top of this, beginning today, Windows is now reporting there is a problem with the battery and it needs to be replaced, but the problems described above began long before this happened.

I don't know if this makes any difference, but this PC is nearly always plugged in, as we only unplug it to take it elsewhere on fairly rare occasions.

Your help would greatly be appreciated.

A:Incredibly Long Boot Times and Freezing on Lenovo Laptop

I don't know if this makes any difference, but this PC is nearly always plugged in, as we only unplug it to take it elsewhere on fairly rare occasionsThe battery depletion came from here obviously. Has it ever been clean internally? Run a hardware diagnostic test for the hard drive and RAM stick if the laptop came with a built-in testing one to check for any errors.

11 more replies
Answer Match 49.14%

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Lenovo support | +1-888-995-2099 | lenovo customer service

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Answer Match 46.62%

Hi,  I bought a Lenovo Ideapad 300 a few months ago and its been freezing a lot, at first it was once in awhile, every few days and I didn't really notice it all. However it has now started to freeze multiple times a day and I don't understand why. I could be watching a video on YouTube or facebooking friends or on a call on Discord and bang it will freeze, no logic or reason to what I'm doing which would casue it to freeze but it does freeze.  I read someone suggest that Microsoft Edge could be causing the probelm but I don't use Edge, I use chrome for all my major browsing.  When it freezes I have to hard reset my laptop which constantly doing that isn't great.  Could anyone provide any possible insight or help? 

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Answer Match 46.62%
Answer Match 46.62%

Hi,  I bought a Lenovo Ideapad 300 a few months ago and its been freezing a lot, at first it was once in awhile, every few days and I didn't really notice it all. However it has now started to freeze multiple times a day and I don't understand why. I could be watching a video on YouTube or facebooking friends or on a call on Discord and bang it will freeze, no logic or reason to what I'm doing which would casue it to freeze but it does freeze.  I read someone suggest that Microsoft Edge could be causing the probelm but I don't use Edge, I use chrome for all my major browsing.  When it freezes I have to hard reset my laptop which constantly doing that isn't great.  Could anyone provide any possible insight or help? 

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Answer Match 46.62%

Hey. We have over 100 M91p computers on our universiti and we attempting to run windows 10 enterprise. At present after installation we are finding the systems freezing in a seemingly random fashion. We tried to update the bios, update drivers, reset bios settings, etc.. but nothing help us so far. Is there any soultion for this problem? anything we can do about it? Thank you, Uriel.

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Answer Match 46.62%

For the past couple of months, the mousepad has been really glitchy. It is almost impossible to use now. The cursor keeps freezing and only hitting enter or the fn +f6 key helps is unfreeze temporarily (as in for a couple of minutes). Apart from that, any webpage or file I open, the screen automatically goes to the bottom of it. This is obviously connected to the mouse pad issue somehow. I tried reinstalling the drivers from the Lenovo website and it didn't help. I checked the hardware using the Synaptics Pointing Device Pressure Graph and Moodmap. Everything seems to be working well. This makes me believe it's a software issue. Please help me fix this. 

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Answer Match 45.78%

Hello guys, I have problem I bught this ntb. When im playing games i have sometimes 2 - 3 seconds freezes. I scanned Hardisks, temperatures everything and i cannot find solution for this problem please can someone help me. Thank you

A:Lenovo y700 freezing while gaming

Is it a specific game, or is it usuage in general? Try to restore to a previous point, let me know how it goes

I'm a Lenovo advocate, part of the Lenovo INsiders program. #LenovoIN. I don't work for Lenovo.

2 more replies
Answer Match 45.78%

*EDIT* I'm not sure if this is the best place to post this. New to the forum here so if this belongs somewhere else please lmk
I've worked on my neighbors laptop a few times before and never had an issue getting it back up to snuff. Now I'm having a heck of a time getting it to stop freezing and slowing down.
Windows 8.1 (x64)
Intel i5 Processor
I've run adwarecleaner, jrt, and installed Ccleaner. I also have Avast Free installed which I run concurrently with Malwarebytes.  There are minimal programs on startup; no malicious installed software.  Windows updates and device drivers are up-to-date.
It will run fine for 5 to 10 minutes and then completely bogs down.  The cursor will actually freeze on the screen.  Proccessor usage hardly goes over 50% if ever and memory usage stays below 40% even after running a while.  Chrome and Firefox both crash often enough even after resetting and reinstalling them.
I'm not sure what else to check/do besides a reinstall of windows but I'm hoping I'm just forgetting something obvious.  I'd rather not reinstall if I can help it.

A:Lenovo g510 i5 Freezing and Slow

Could you please provide a Speccy report ?  Speccy is a free download from BC, you can get it here -
And these two images will show you how to get the URL which is all you have to post -
And a MiniToolBox report, another free download from BC !
When you run it you get a box like the one in the picture below, select the entries shown -
It produces a report in Text format. Open the file and copy / paste the contents into your next post. Off the top of my head I would be inclined to think 'heat', but lets have some evidence !
Chris Cosgrove

1 more replies
Answer Match 45.78%

I've been experiencing a lot of weird quirks with my Yoga 2, and I'm not sure whether Windows 8.1, my specific combination or drivers, or a hardware issue is to blame.  The most consistent, and annoying issue, is the laptop constantly freezes after putting it to sleep.  It is almost transparent -- I never see the blue screen, because I've already closed the laptop.  I just open it up, the Lenovo logo pops up, and it turns out my computer has rebooted.  The windows event log confirms that a critical error has occurred. I've performed a factory reset and it still occurs.  Has anyone else experienced this problem?

A:Lenovo Yoga 2 Pro Freezing after sleep

Hi,I have the same problem with my yoga 2 pro. I've tried to find solutions but none of them work for me. My best guess is that the new hardware have compatibility issues with windows 8.1. My spec is i7 4500 8GB RAM 256GB SSDBTW, you can avoid this frustration by disable Sleep mode. I use Hybernate mode for both my power botton and lid-close actions. Setting are in Power Options.I hope Lenovo take this seriously, it's a shame that we have to experience all this. Don't they care about branding?

9 more replies
Answer Match 45.78%

I purchase 2 of these desktops at the same time and have been experiencing random lock-ups on both of them over the last few months. I have updated the BIOS, done all Windows updates and have just recently upgraded them both to Windows 10......but the freezing is still evident. I would say that on average one of the 2 desktops freezes every 3-4 days and there is no pattern to what the computer is doing when it decides to lock up. When the lock-up occurs I am still able to see the screen but the mouse and keyboard inputs no longer register and I'm unable to change the Caps Lock status on the keyboard either. The only way to restore service is to either hold down the power button for 5 seconds or unplug the base unit. I have seen a few others who have posted online with similar issues but no mention of a resolution.
Moderator comment: Subject edited for clarity.

A:Multiple Lenovo E50-00 desktops freezing

I have a K450e that I purchased in June and that I love but ever since WIN 10 was installed it locks up -- the keyboard and mouse do not work, there is no way to get a response from the system.  The only thing I can do then is power the machine off the hard way. HELP!  Help!

9 more replies
Answer Match 45.78%

Hi. I'm having the following warning: The driver \Driver\WUDFRd failed to load for the device ROOT\SYSTEM\0001 I have a Lenovo H50 Desktop (Win 10) and last night or early this morning something happened to my PC as when I went to use it, I did see the power light still on (screen was in power saver mode, but when I clicked on any key or on the mouse, nothing was happening and the PC was apparantly unresponsive (or in some sort of "hibernation") and I had to basically hold down the power button until the PC shut off. I then powered it back on but still nothing happened. So, before I started to freak out (I got this PC in December so not that long ago), I again held down the power button to force shutoff then I unplugged the PC for a minute or two, then plugged back in and powered the PC back on. At least this time it booted up, but it seemed to come up to the "lock screen" rather than the usual main login screen - again as if it was in some sort of strange sleep or hibernation mode with someone logged in.. I then confirmed this by choosing to restart the system and it did give a warning that some users may lose information..blah blah, but I chose to do the fresh restart anyway. After the restart, it booted up normally to the main login screen.  I did look in the event viewer but did NOT see any Critical events in the past hr or 24 hrs, a few Errors (none that I could see that explained the freeze) but saw these Warnings: ?  Is something occasio... Read more

A:Lenovo H50 Freezing/not responding during sleep mo...

FYI I also just found this Error: ?

1 more replies
Answer Match 45.78%

Hello,I have a Lenovo z50-75 which just lately has been prone to crashing. This crash freezes my laptop and displays coloured lines all over my screen, forcing a hard shutdown by holding the power button. This crash will happen whenever I update the graphics card drivers, usually during the process. This crash can also happen randomly as shown in the attached picture where I had just installed a clean version of windows 10 and processed to reinstall my steam games, but oh no bam it crashed. I am running latest AMD drivers, using drivers from the lenovo website will crash still. I cannot perform any tasks on this laptop without it crashing, watching videos or playing games usually ends in a crash. I need a working laptop for university next month, not one that crashes every hour or so. 

20160805_023338.jpg ?4959 KB

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Answer Match 45.78%

Hello 8-forums.

I'm posting on behalf of my little brother since he isn't the sharpest when it comes to computers. Today his computer started freezing and crashing out of nowhere at completely random times. I couldn't pinpoint an activity he was doing which might have caused it.

On top of that a pop-up kept coming up on his screen about his screen driver having crashed and has been restored. I happen to have the same laptop and I've had this problem for a week or 2 too, but nothing happens when it shows up on my screen (unlike his, where it crashes the computer). His screen now also has blue matrix-like lines all over his screen as a result of todays crashes.

I asked him to send the Zip-file from the DM log collector tool. He only had a BSoD once and he didn't notice the error code. The rest were freezes (forced to restart) and crashes (no BSoD screen).

Hope you can help find a solution to my brothers problem.
Regards Jens and Walther

A:Lenovo Y510p - Freezing/Chrashing

Hi Snejxjens,

Welcome to the 8forums.

Please remove some files to increase the free space to at least 10-15%.
Every partition needs at least 10-15% free space so Windows can do its thing in the background.
Less free space could cause BSOD's

Please remove / disable items from the startup in taskmanager
These programs could interfere with the boot process giving you trouble and increase the boot time.

Please uninstall everything of Nvidia using Display Driver Uninstaller and install new drivers from the manufacturer.

1: kd> lmvm nvlddmkm
start end module name
fffff801`86694000 fffff801`872ec000 nvlddmkm T (no symbols)
Loaded symbol image file: nvlddmkm.sys
Image path: \SystemRoot\system32\DRIVERS\nvlddmkm.sys
Image name: nvlddmkm.sys
Timestamp: Tue Mar 04 12:07:52 2014 (5315B408)
CheckSum: 00C20523
ImageSize: 00C58000
Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4

Please run a threat scan with Malwarebytes*, a full scan with your AV, scan your system with Adwcleaner, Kaspersky TTDSKiller and ESET Online Scanner
*(Uncheck trial version in the installation process)
Remove Spybot

5 more replies
Answer Match 45.36%

Hello to All,This is my first on post on forum so please be forgiving if i'm doing something wrong e.g message shall be started on different place of the forum Going to the subject.My system is Lenovo Yoga 2 13" (not Pro).HW: i7, 8GB RAM, FHD screenMy OS system is Windows 10 Home 64bit, lates buildIm owning that notebook for more than 4 months, problem started be noticable to me about 2 months ago.From the very begining I'm using windows 10. Problem which I have can be described as follows with steps:1. System is working as expected on battery.2. Once power supply conector is plugged in, to charge battery, instantly I can hear a single "beep" sound and my screen is freezed. Mouse pointer is not working, touch screen also not giving any feedbac expect the windows icon when i feel "feedback" but nothing is happening on the screen. All is freezed picture shows what has been displayed before i connected powers supply.3. Power supply connector is unpluged, single "beep" is hearable and screen is unfrezed. What's more I can see results of actions which i did blindly on the "froozen screen" e.g when i touch screen on open window bar the "X" mark to close window, such window is closed once screen is unfreezed. All system is back to normal, every is working as expected unitil again i plug in power supply and story begins as in Step 2. In system event log there is no indication of any problems Battery can be charged only when notebook is shut down or powered on while power su... Read more

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Answer Match 45.36%

Hi,I have problems with my recently bought laptop - Lenovo Y700-15 i5. Sometimes it freezes - I can only move mouse, but clicking and taping on the keyboard causes nothing on Windows 10. Reinstalling Windows didn't help. I've also installed Ubuntu OS - still freezes, however from time to time I can access the HDD partition (which is empty) with mouse but can't access SSD one still. Right after rebooting OS using the Power button BIOS almost always (always on Windows, sometimes on Ubuntu) doesn't see my SSD disk. I have to restart laptop several times. What do you think - is this a software, driver issue or hardware problem?CPU: i5 6300HQGraphic: Geforce GTX960MRAM: 8GB DDR4SSD: Plextor PX-128M7VGThanks in advance!

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Answer Match 45.36%

For my y700 laptop, I recently formatted the os disk and reinstalled windows 10. But before I could do updates, and at random intervals, the cursor moves to the middle of the screen and the computer freezes. I can't get any drivers because the computer freezes before it can finish installing. Any solutions? 

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Answer Match 45.36%

My computer, Lenovo x315, keeps freezing every time it enters sleep mode. No matter what I do I have to improperly shut it down and restart it. This continually happens and this started occuring about a month after I bought it. What should I do?

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Answer Match 44.94%

lenovo yoga 3 pro 1370, 10 months old, upgraded to W10 Sept 2015, installed new drivers for W10, latest BIOS (a6cn58ww), all W10 updates installed.Here is the problem: since a couple of weeks, the system freezes when I move the screen (but only pulling it towards me) when the Broadcom 802.11ac is enabled. If I disable the Broadcom Network adapter in the device manager everything is fine and can move my screen without problems. Once I enable it BOOM ! I have posted this on other forum, and was able to get some relief (for 24h...) by doing the following: 1) I uninstalled the Broadcom driver and also checked the box ?delete the driver software for this device?2) I double clicked on the latest driver (4abe02af) and followed the instructions3) BUT at a certain point during the re-installation it asked me if I wanted to ?uninstall? the driver which I found strange as I had already uninstalled it from the device manager, so I clicked yes and it said ?uninstall complete? or something similar4) Out of curiosity I launched again the installation of new driver, and this time it installed without asking me whether I would uninstall it5) Rebooted the system, the problem disappeared for about 24h, then re-surface and still on.  So I am now facing again the old problem. I have tried all of the above for a couple of time but no avail. I have been adivced to restore the system to an earlier point but this means I will have to reinstall ... Read more

A:lenovo yoga 3 pro 1370 freezing if moving screen w...

Welcome to the Lenovo Community !
One suggestion..... I'm wondering after you straightened out the driver problem if Windows 10 didn't automatically reinstall the problem driver back again.  Windows 10 is good for giving driver updates whether you want them or not.  Try turning off the auto driver updates, reinstall the new driver and then see if that makes a difference.  This article will explain how to stop the auto updates of drivers......

9 more replies
Answer Match 44.94%


I recently renewed a rattling fan in my E220s. Since then I get permanent freezes every time, starting from ca. 5 to 40 minutes on. I checked with Sandra, and to my understanding no temperature sensor shows anything abnormal.

Since the thermal pad on the chip to the left from the CPU (northbridge?) seemed worn, I renewed it also with a 1 mm 7W pad. After dismantling again it does seem not the whole (but no less than 80%) of the chip's surface is hard pressed to the pad. I understand it's all the screws that keep the structure tight, but I have no more ideas on how it can be wrongly fit - or improved. Please note I have dismantled the laptop including the fan assembly several times before, without any noticeable issues. Yes I do use thermal grease/spread for the CPU.

Many thanks in advance,

A:Lenovo E220s freezing without symptoms after renewing fan and thermal pad

13 more replies
Answer Match 44.52%

Recently my computer has been occasionally freezing while I've been browsing online. It doesn't actually get to the point of BSOD but programs will stop working and I eventually won't be able to close or open anything, including task manager.

I tried running CHKDSK to see if that could fix things, (it has crashed since then unfortuantely), doing so somehow filled up my hard drive. I went from having around 700 GB free to only having a couple hundred MBs free. I tried this two more times.

I've attached the dump log as requested as well as the three logs of the CHKDSK that I found in event viewer.


A:Random Freezing Lenovo Y580, Possible Hard Drive errors

CHKDSK is verifying files (stage 1 of 5)...
Cleaning up instance tags for file 0x1bead.
451328 file records processed.

File verification completed.
807 large file records processed.

0 bad file records processed.

0 EA records processed.

60 reparse records processed.

CHKDSK is verifying indexes (stage 2 of 5)...
580808 index entries processed.

Index verification completed.
0 unindexed files scanned.

0 unindexed files recovered.

CHKDSK is verifying security descriptors (stage 3 of 5)...
451328 file SDs/SIDs processed.

Cleaning up 604 unused index entries from index $SII of file 0x9.
Cleaning up 604 unused index entries from index $SDH of file 0x9.
Cleaning up 604 unused security descriptors.
Security descriptor verification completed.
64741 data files processed.

CHKDSK is verifying Usn Journal...
35120152 USN bytes processed.

Usn Journal verification completed.
CHKDSK is verifying file data (stage 4 of 5)...
451312 files processed. ... Read more

6 more replies
Answer Match 44.52%

hey gang pc freezing from time to time when connect to wifi either on or when connecting external monitor . Using ssd drive 2.5 Samsung 128gig. I noticed that when disconnecting from wifi and wait few minutes it come back alive


A:lenovo b570 windows 7 ssd drive samsung 128gig 2.5mm freezing

Hello and welcome Baxter mate some more in depth specs please as that model Googles up as a laptop.
If you use this and find out what the motherboard is it would help a bit more

Using HW Info general components

DownloadHW Info and pick the right bit version - HWiNFO, HWiNFO32/64 - Download - (copy andpaste this site into the search bar) If you do not need the running informationin the smaller right hand panel close it. In the left hand window click on the+ for the individual device groupings and they will open out to the variouscomponents.

Go onopening out further until you get to the device itself. click on it and it willhighlight. In the right hand window there will be a very detailed descriptionof that device as in brand, speeds model number etc etc These are very detailedand are just what is needed for searching for drivers etc.

See my picfor an example - in this I have opened out one my components and then highlighted one of the one you need andyou can see the detail.
But I want you to open Motherboard

PS I did mean to add please see this for posting back pics of the screen

2 more replies
Answer Match 44.52%

Hi all!

This is my first time posting here, and I tried to look through some of the past threads but none of them were quite like the problem I've been having. Here are the specs for my laptop which was purchased just earlier this month, first off:

Tech Support Guy System Info Utility version
OS Version: Microsoft Windows 8, 64 bit
Processor: Intel(R) Core(TM) i7-3630QM CPU @ 2.40GHz, Intel64 Family 6 Model 58 Stepping 9
Processor Count: 8
RAM: 8139 Mb
Graphics Card: NVIDIA GeForce GT 650M, -2048 Mb
Hard Drives: C: Total - 905399 MB, Free - 728285 MB; D: Total - 25599 MB, Free - 23141 MB;
Motherboard: LENOVO, INVALID
Antivirus: AVG Anti-Virus Free Edition 2013, Updated and Enabled

The problem I've been having is this: Lately, for the past 2-3 days or so, my wifi adapter would suddenly die-- meaning I can't connect to my home router or anyone else's, and when I try to use Windows' "Troubleshoot problems" feature, it would always get stuck at either "looking for problems with connectivity" or "resetting your wifi adapter". When I try to go into the advance settings to manually disable/enable my wifi adapter for myself, it would never actually work. When I try to click on the icon in the system tray, nothing would happen and it wouldn't pop up with the list of available networks like usual.

At this point, the only thing I can do is restart or shut down my laptop, but sometimes even that doesn't go throu... Read more

A:Lenovo Y400 - wifi adapter keeps freezing/dying randomly

13 more replies
Answer Match 44.52%

Hi all,

This is my first post and I am so thankful I found this forum!
My laptop, in the past 2-3 days, has been freezing up. I have not downloaded anything in that timeframe.
At first it was when there was no activity for a while and the screen would just go black and I would have to manually restart the pc. Now, the freezing is more regular.and it freezes without going black but still I have to manually restart. I have F-Secure virus, updated, and during a full scan it freezes. I downloaded Malwarebytes and it also freezes in full scan.
I believe they are both freezing in the same spot: c:windows/winsxs/x86_security-malware-windows-defender...
I tried to target scan just that area and it freezes.

I did a quick scan with Malwarebytes and this is what it found:

Malwarebytes' Anti-Malware 1.32
Database version: 1648
Windows 6.0.6001 Service Pack 1
13/01/2009 8:01:49 AM
mbam-log-2009-01-13 (08-01-49).txt
Scan type: Quick Scan
Objects scanned: 48419
Time elapsed: 5 minute(s), 3 second(s)
Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 2
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0
Memory Processes Infected:
(No malicious items detected)
Memory Modules Infected:
(No malicious items detected)
Registry Keys Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{8ca5ed52-f3fb-4414-a105-2e3491156990} (Adware.BHO) -> Quarantined and deleted successfully.
HKEY_CUR... Read more

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Answer Match 44.52%

Basically i have a Lenovo ThinkPad L530 laptop.

I've created the recovery DVDs, but unbeknown to me at the time - you're only allowed to create one set. What i'd like is to put this onto a USB stick.

Currently i have:

DVD #1 - Boot Media: (312mb)

The boot DVD containing "BOOT" folder, BootMgr file which is quite small & Winre.Wim at about 300mb.

DVD #2 - Data DVD #1: (4.03GB)

factory recovery folder, recovery folder & Autorun file

DVD #3 - Data DVD #2: (3.87GB)

factory recovery folder & recovery folder (NO autorun file)

DVD #4 - Data DVD #3: (3.04GB)

factory recovery folder, recovery folder, LenovoQDrive file, qdrive icon file.
My USB stick is 16GB capacity.

So basically i'd like to make the USB stick the recovery media. I can't do this from the laptop as Lenovo only let you create one ......... so how can i do this? Can i do this would be the first question & if so - how?

A:Creating Lenovo Laptop Recovery media from DVDs. Laptop wont let me do

Hi Nelly I also have an Lenovo its a different model than yous is but I can make as many copies of the recovery discs
as I want . You could make a systems image which would be a lot better than the recovery discs as with them you will always have the bloated software that comes with Lenovo models saying that you would need a lot more space than your 16gb usb drive .

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Hello community! I have a problem with my Lenovo Y50.I use it everyday and I had not have such an issue till today.Today I turned my Laptop off and it took like 20 Minuten to turn off. And after 3 hours after i tried to turn it on again, I had the problem that you can see here: Can someone help me?

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Re: Lenovo H50-55HiWould using a laptop SSD hard drive on the Desktop H50-55 work?I have one that I am not using right now.Thank youMario

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I've got a Lenovo edge 13 laptop, which i want to use for a bit of gaming, which requires me to use the F1-F12 keys. However when i want to use one of those keys i first need to press the Fn key, which is quite annoying.
So i want to sortof "invert" the Fn key, so that when i click F1 i get F1, not Mute. And for mute i'd need to hold Fn and then click F1.
(Or just take away the other functions on the F-buttons alltogether)

I heard there was a way, but that required access to the BIOS, which i dun have on this laptop, since it's a school computer. And our IT techs at school are lazy bums, there's no way they'd take the bother to help me out.

So, is there any other way, which doesn't require the BIOS? :)
I did google this a little, but nothing good turned up.

A:Lenovo laptop Fn key

Sorry, but I think the only way is through the BIOS. My laptop is the same.

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So I have been tasked with a report to define why exactly it was we switched from Lenovo to HP laptops.

We were using the X61 Lenovo model when someone came up with the bright idea we switch over to the HP Elitebook 2530P models.

What brought this research project on was that we are having what seems to be more issues with the HP's (hardware, physical damage, performance and support is in my opinion far behind what we had with Lenovo) Again (and this is my opinion) the Lenovo's were solid machines, work-horses if you will. The specs of the HP 2530P are as follows:

Windows XP Pro SP3

1. Board: Hewlett-Packard 30E1 KBC Version 03.16
Bus Clock: 200 megahertz

2. 1.20 gigahertz Intel Core2 Duo
64 kilobyte primary memory cache
3072 kilobyte secondary memory cache
64-bit ready
Multi-core (2 total)
Not hyper-threaded

3. 80.02 Gigabytes Usable Hard Drive Capacity SATA 5400 RPM

4. 2048 Megabytes Usable Installed Memory - DDR2 - PC2-6400 400MHz - FSB DRAM 1:2 - DRAM FREQ 399.0

5. Display - Mobile Intel(R) 4 Series Express Chipset Family [Display adapter] (2x)

6. Intel(R) ICH9M-E/M SATA AHCI Controller

7. Wireless - Broadcom 4322AG 802.11a/b/g/draft-n Wi-Fi Adapter

8. Ethernet - Intel(R) 82567LM Gigabit Network Connection

Also, what can you tell me about the differences in the memory?

X61 -

2530P -

My question to you all is:

What is your opinion on th... Read more

A:HP vs Lenovo (laptop)

I guess it really depends on "what" it is exactly that you are intending to use the computer for. System specs are system specs, plain and simple. Better specs equals better performance.

Lenovo is an exception to this rule in the sense that they have a much better manufacturing reputation and tend to focus more on part quality than cost. That is why they carry a higher price tag.

Its going to come down to what you are using it for.

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have lenovo b40-30 with intel n2840 duel core and 4gb ram,the cpu is nearly always running at 100% is there a better cpu to put in or get a better laptop?

A:lenovo laptop

1) Which process is using the cycles?2) I suggest you run full system scans with both your installed av and with MalwareBytes

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I got handed a lenovo 3000 n500 laptop which wont start.It starts but just stays on the screen booting up.I tried safe mode and no luck.Any ideas would be great thanks

A:lenovo n500 laptop

Any error messages to give us an idea what might be wrong?

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Hello, Just bought the laptop 1 week ago and have 2 very annoying issues. First one : The laptop is freezing every 10/15 seconds during 2 or 5 seconds ! Second one : The letter E on the computer is not working 40% of the time when I'm typing ( it's not a mechanik pb ) Thanks in advance for your help,

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Lenovo laptop with Windows 7 OS. The laptop shut down while plugged in overnight. I have removed the battery and let it sit for hours to cool/reset. Upon power up, the hard drive light comes on for 2-3 seconds, then goes off. Sometimes the screen flickers white for another 2-3 seconds, but the OS never boots up. I have removed the hard drive and plugged it into another computer via a SATA cable. I was able to read data. The drive appears to be working. I ran Malware Bytes and it cleared off some suspect files (PUP.FunWebProducts and PUP.MyWebSearch). I have a log file to post if helpful. When I put the hard drive back into the laptop, I get the same result as before. I made a recovery disc on another Win 7 computer and attempted to boot the Lenovo from the disc, but still I get the same result. Is this a BIOS issue, failed HD controller, or something else?

A:Lenovo Laptop Will Not Boot even from cd

Welcome to the Seven Forums Brannok. It may be a BIOS issue in that the optical drive is not set as the first device to boot from. Has that been checked?

Does the Laptop boot from a pen drive? If yes then you can perhaps clean install W 7 via that route.

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i've recently installed Windows 7 on top of my XP OS, from an usb drive. the installation was smooth without any problems, windows loaded fine. but i closed my laptop, and came back in evening and tried running it. it always hangs at the white screen with LENOVO letters on it and some Intel and Pheonix markers. I can't load anything by pressing f1, delete or f10, f12 buttons. It is probably bad config with the existing lenovo files system, because w7 made windows.old folder, yeah you know what is it...
i would try to format it, but i can't since it doesn't get past that screen.( can't load the cd)
i need the answer very fast because im flying to other country soon and i need to install it and use it !

ANY help would be appreciated, like how to reformat it...
oh and i dled the w7 ultimate 32bit version, but can't get in on disk since i don't have one ( dvd ) but it worked on my usb stick...

A:Lenovo laptop isn't loading

Probably nothing wrong with Windows, something about the BIOS has gotten confused, seen this on Fujitsu's.

Disconnect the power, remove the battery. Put them back in, try and boot with no peripherals connected, it should be OK.

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Hi All,
I have a Lenovo 3000 series Y410 laptop which has a S-Video port ( I am assuming it is outgoing). My TV has a RCA input. I thought of playing a video onto my TV and connected using a cabled having S-Video input on one ed and 3RCA cables on the other end(they plug into the tv).

However, when I switch to VCR (any mode other than TV).. all I get a blank screen / blue screen.

1. I am having a Windows Vista Home Premium.
2. In Windows Mobility Centre, I have switched on my projector and tried to find additional screens.
3. I switched off my laptop, connected to tv and switched it on, also changed the mode to search for additional screens on startup (thru NVidia menu that comes with this laptop)
4. After all, I pressed the Function(FN)+3, so that it would switch to various screen modes.
5. I tried searching for additional screen, but to no avail.

Can anybody suggest if I did miss anything or left any stone unturned.


A:how to connect lenovo laptop to TV

i suspect the TV is a composite input
you need an S-Video to Composite adapter

is this waht you have ?

F3 maybe the VGA output on the laptop -

we need to look at the manual to see how to switch the S-Video on ... I'll try and lookup
user manual here
as you say FN + F3 appears to be the toggle -
does the TV have an AV input for the S-Video to be selected

post make and model of TV

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link to pc: : Lenovo Z50 Laptop Computer - 59436279 - Black - 4th Generation Intel Core i7-4510U / 1TB Hard Drive / 8GB RAM / 15.6" FHD 1920x1080 Display /Dual Band Wireless AC / DVD-Drive / Windows 8.1 : Computers & Accessories

so im pretty tech savy for an 18 year old; just got this bad boy in the mail today and fired him up. everything works great, typing on it now, however im using an Ethernet connection.

wifi connections wont pop up even though im right next to mine, and my iPhone and tablet are on my wifi too...
heres some screenshots:


I move to sacramento for school in two days, would like ot get this fixed ASAP

thanks all!
things ive already troubleshooted:

updating windows 8 to latest version and updates

updating wifi driver

disabling/renabling wifi driver

installing the wifi driver both from intel website AND having windows update it automatically

restarted like 5 times
anything else to try?

A:Brand New Lenovo z50 laptop

You should upgrade to 8.1 for starters. Then go to Lenovo site and download latest drivers.

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Hello guys! I'm new here. I recently bought a laptop (model in the subject) and I noticed that over the keyboard was warm... After I check underneath the laptop, I noticed that was too hot! In low~medium use of the system, the average of the temperature is 56C! Is it normal? The cooler doens't spin but everytime that the system is booting up, I can hear the sound of the cooler spinning (like if was cheking if it's ok). This is odd. The other situation that the cooler spin is when I do some tests with Lenovo tool (stress test, to be precise). Should I contact the suport to check personaly what is happening with my laptop or is it normal? Awaiting for an instruction! Thanks in advance!! Alex

A:My laptop is too hot! Lenovo T440p

56C at moderate use is normal

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Hi everyone,

My apprentice is trying to help his significant other out with her laptop and I am having the hardest time figuring this out myself. Her laptop is appearing to be power light blinking at a slowed pace. The laptop can be plugged in, unplugged, doesn't matter, does it regardless until the battery dies or she holds the power button to force the shut down. The problem is, when she gets the computer powered on again, the computer doesn't act properly. I know I am being vague, but I don't have the computer in front of me. The only time I had the computer in my hands, was a few weeks ago when I ran a PC-Doctor USB diagnostic tool from my business and found nothing wrong with the hardware. I am leaning more towards a setting somewhere, but my apprentice swears he checked all of it.

Has anyone encountered this before? The next thing I am thinking of throwing on the table is to do a CMOS reset, but I haven't had time to grab the laptop from her and take it apart to do so.

Laptop: Lenovo Flex 2-15 20405 specifications | Hardware.Info United States

Any suggestions would be welcomed!


A:Lenovo Laptop - Blinking

Slow power light blinking is normally the laptop in sleep or hibernation. You havent said if the screen is blank, or computer is working but with a slow flashing light..?

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AS FAR AS PIRATE WINDOWS GOES, no one will help you with that on this forum it is against the rules here for obvious reasons.
MY THOUGHTS: 2 Choices: 1. buy WINDOWS. or  2. TRY mint linux

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Hello guys, im looking on ebay, to buy a 8GB ram (since this laptop has only 1 ram slot) for my lenovo g50-30 laptop, but i dont know which model do i need, can someone help me with this ? (with links will be more helpfull )

A:Need Ram Upgrate for my Lenovo Laptop ?

I'd go to and let their RAM configurator sniff your laptop and let it tell you what Crucial RAM is compatible.

You also might want to go to the Lenovo support site for your particular model and see if they have any sort of approved RAM or detailed specs.

I'd be antsy about buying RAM from Ebay when there are so many easily found alternatives. Maybe not in Albania?

I'd stick with a well known brand--Corsair, Crucial, Gskill, Kingston (Hyper X).

But the vendor is at least as important as the brand. If the RAM is compatible and "works", you'll never notice the difference between brands. But you WILL notice the difference between vendors if there is the slightest problem.

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Hi all, my computer was 100% fine until I restarted after security updates. After restarting it never turned back on. I don't see any lights showing up either. I'm using a Lenovo and Windows 7. Even if there isn't a way to access the laptop, is there at least a way to access my files? I have soooo much business information on it.

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I had my friend bring over his laptop because it started running slower than it should. According to him, he has more of a problem running games (particularly LoL), but that it just runs slower in general.
I've gone into the msconfig to look at the services and startup, and there was nothing suspicious there. The task manager says that the CPU has pretty large spikes, but all I could find through there was that windows defender was using quite a bit of the CPU. So, since he has ESET on his laptop, I disabled windows defender (also by my boyfriends advice too. He's an IT guy, but has been too busy lately to really help too much on this).
I've also ran the windows updates that it needed. I have run ESET, superantispyware, and malwarebytes, and they haven't picked up on anything.
I went to the AMD site to update the graphics drivers. Got the Catalyst Control Center installed from that.
The C drive was 8% fragmented, so I defragged that.
I got ccleaner from cnet as well and ran that. Cleared out the noticeably useless things.
It has made it run a tad bit faster, but there is still something bogging it down.
Manufacturer: Lenovo
Model: Lenovo Win7 PC
Processor: AMD E-450 APU with Radeon HD Graphics
RAM: 6.00 GB (5.60) usable
OS: Windows 7 Home Premium 64-bit
The C drive has 229 GB available out of 283 GB.

The only thing I can figure, is maybe the processor is low? He said it ran better when he got it then it does now, but I can't find anyt... Read more

A:Slow Lenovo Laptop

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I would be grateful for any suggestions with my problem...I have a Lenovo G40-30 Laptop ( Its actually my Grandsons)It will not boot up. I have tried switching on with the LENOVO button. I select system Recovery, and it checks media, and I then get the message (EFI Network 0 for IPv4 (68-F7-28-21-AD-89) boot failed. Thats as far as I get, except to go in a circle. I have no Recoverey disc. I dont have a clue as to what my Grandson has done or if its terminal but Ive promised to help. I myself am not a whizz with computers so anyone attempting to help me will have to talk in basic language.Thank you in anticipation.

A:Lenovo G40-30 Windows 8 Laptop

Hello and welcome,
What you describe is usually the result of a failed or corrupted hard drive.  It doesn't see a bootable drive so it tries a network boot.
If it's dead it will of course require a replacement.  If it's corrupted to the extent that the recovery tools aren't accessible some kind of recovery media will be required.
You could contact local support and order media or use the Microsoft download and try a clean install.  That should at least tell you if the drive is alive.
Those machines shipped with Win 8.1 or 10.  You should be able to download the OS and create media here.  OS links are at the bottom of the page.  You won't need a key for 8.1 or 10.

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     Does someone can help me,none of the software for
virtualization doesn't work in me laptop Lenovo B50-80.Enable in BIOS "intel virtual technology" and tick in features Hyper-V
but without success.I tried with VMware and VirtualBox
but also without success.

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I've had a recurring problem...before I take it into the shop, is there anything I can try? First it was the endless "automatic repair loop," then it restored itself and all my files were sent to users---user name---desktop, an now I just see "Lenovo" against the black background; nothing else. Any suggestions?

A:lenovo laptop will not boot

Please post the Lenovo model next time. Have you tried running a hard drive diagnostic first? Any issues going to the present problem at hand or changes?

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I've done everything I've found, including Brink's Windows Update Resets and a "Reserve Win 10" utility I found on the Microsoft site. The PC has the KB3035583 installed. I even uninstalled it, rebooted and installed it again (and rebooted).

I have other systems and no problem with the Get Win 10 icon.

The Lenovo hardware is compatible, it is an i5, with 8GB RAM and over 200Mb of hard drive free. The Windows Experience is current. It has Win 7 Home Premium SP1, Activated and "Genuine Microsoft".

Everything I find that is a requirement, it has.

A:No Win 10 notification on a Lenovo Laptop

Maybe try this: How to Enable ‘Get Windows 10′ App icon in the Windows 7/8.1 taskbar? | Techdows
But I am not sure is it working or not so I will not take any responsibilities

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Hey guys,

So I bought a Lenovo U310 and when I started it, I realised that the company had installed the Windows 8 on the HDD rather than the SSD. I'm looking to reinstall the OS on the SSD but I'm not sure what to do. Can anyone help me or is it not even worth doing it? The SSD is a 32GB Msata SSD but I don't know if it's worth it or not.

A:Solved: Lenovo laptop SSD ?

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Hi Team Here is case number 02399333 regarding the issue which am facing registered with lenovo.10 days back i called to lenovo ,as my laptop wasnt charging and they sent me duplicate adapter. Even after laptop didnt get charged. Right now am asking for replacement ,but nothing is heared from lenovo management team. As they simply raised case number and passing the days by saying its been looking after.Till now i didnt hear from lenovo and i lost hope that they will not answer me for an exchange as this is still in warranty.model : G50-45 Laptop 

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I use a Lenovo Yoga 500 with windows 10. But when I update to win 10, I couldn't use my Microphone anymore. Then I find a Driver Link of Realtek and download it but I didn't notice that the Driver is for windows 8! So the install failed and I restart my Laptop. But the next time I run it, the screen was absolutely black! I can open the Task Manager but nothing else. How can I fix it? and also how to use microphone after fix it too.

A:Can't see anything on screen of Lenovo laptop with Win 10

Can you boot into safe mode? You will need to tap the F8 key continously while the machine is booting. then from the menu that appears select safe mode. Once you are in safe mode you should be able to uninstall the ofending driver by navigating to control panel, opening up device manager, looking for anything that displays as a problem (usually an excalation mark or question mark) you can install update themin your case locate the RealTek driver and if possible roll back, if that option isnt available then try to uninstall. once that is done restart and see if you can boot into windows normally..

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I am searching for a new laptop to replace my 4 year old Sony Vaio with an i3. I need it to be at least an i5 processor, with a screen size of 15.6 inches. I also need it to have good battery life, preferably with a playback time of at least 6 hours. Currently I'm looking at getting a Lenovo U530. A link for this laptop is provided below:

Lenovo U530 Touch 15.6" Ultrabook Refurbished - Silver 59RF0568 - Micro Center

Does anyone have any thoughts on Lenovo?

A:Lenovo Student Laptop

Playback when it comes to battery life is a misnomer it depends on what you are doing on the laptop for example streaming video via the internet, the wifi signal strength (a weak single can drain the battery), how many programs are running at one time etc.... also which power setting you have set. Battery life of 6 hours to me means if you are not doing anything on the laptop and it is setting idle. I tend to stay away from refurbished laptops, gadgets because they were fixed meaning they had either something wrong with it via hardware.

The laptop I have (specs under my avatar) the battery only lasts up to maybe two hours or if I am watching Netflix using wired internet connection.

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Two days ago my cats knocked my laptop off my desk and then knocked a glass of water on top of it! Arrgh.(anyone looking to adopt 2 frisky cats?)After drying out for 2 days it won't start at all. No lights nothing. I took it apart when it happened and wiped down whatever i could but because of how it landed, like a tent *** end up, i thought the motherboard and keyboard hadn't been affected so i didn't take off the top and check, silly me. So now I would like to do that but am not certain how it's done and don't want to mess it up, well anymore than it is of course. So here are my questions:
1) how do I take off top to check motherboard?
2) what am I looking at in terms of possible problem areas and how do I address them?
Its really important to have inexpensive solutions because I'm disabled and have little in the way of extra income. My computer is my pretty much my only entertainment and without it...well I'm sure you all understand.
Thx for all you do. Looking forward to any solutions out there.

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Hi guys, sorry to make two posts about the same thing, but I couldn't find a delete button for the other :S

Anyway, I have been looking at a Lenovo Z570 laptop for somebody.
It had a fresh install of windows and all drivers where installed and everything in that sense seems fine. The problem is, when you either try and shut down the laptop, or restart the laptop, the computer seems to power down as normal, the screen goes off etc, but, the power light and everything else stays on, and it stays in this state.

I haven't left it for a long time, to see if it turns off itself, but after about 10minutes, I just have to press the power button for it to turn off.

It cannot be software, as I did a clean install myself to see if it would help, and when the computer restarts halfway through the install, I again have to keep hold of the power button to help it through.

I don't know if this is a hardware fault, or could it possibly be a setting that needs changing somewhere?

Thanks in advance

A:Lenovo laptop will not turn off at all...?

Harlem mate try a SFC and chkdsk first up then the power settings in Control Panel.
SFC /SCANNOW Command - System File Checker

Disk Check in safe mode if need be.

You could also run these thetrial version box frombleeping computer

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So recently my Lenovo laptop won't turn on after crashing to a bluescreen. I think the STOP code was "SYSTEM_SERVICE_EXCEPTION".

Is there any way to fix this problem?
My Lenovo one year warranty ran out so I'm screwed.

Here is the video for clarification.

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Can't reboot to Windows 8.1

A:Lenovo Laptop 8.1 not rebooting

Lenovo laptop came pre installed with Windows8, upgraded to 8.1 shut it down and now it powers up, but won't reboot back to Windows.
Has anyone else experienced a similar problem?

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Hi I am using Lenovo G40-80, machine type model 80E400JEIN. Threre are two ram slots (2GB+2GB installed). Now I am cosidering upgrading to 10 GB. Will it support 8GB in one slot? Thanks

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Hello all, my Lenovo y400 laptop will not boot past the Lenovo logo. After about five minutes I get the "your pc ran into a problem and needs to restart. We are just collecting some error info, and then we'll restart for you" error with the message "unmountable boot volume" under it. After restarting it will try to initialize the recovery tool automatically , but after about 5 minutes it restarts and does the process all over.  I'm guessing there are either corrupted files on the HD or that the HD is broken. I've tried using a recovery usb  to restore or reset the computer but it seems that the usb doesn't boot either, the screen just goes black and stays like that until I turn it off. I have exhausted my limited computer knowledge in trying to fix this problem and I'm not sure what else to try. Any help is greatly appreciated.

A:Lenovo laptop will not boot

if you had no previous problems, then it sounds like a bad hard drive to me,
i would remove the hard drive and hook it up to another computer for testing

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Hey, please help.
My Lenovo z510 keeps shutting down randomly, probably like once a week. It happens when it's being used and you can hear the hard drive crunching away. It also seems pretty slow for an i7, my desktop is a 4 yr old amd (can't remember what) but it's much faster.
Warranty expires in a few weeks and already opened a case with Lenovo but those jerks said if they can't recreate the problem, then there is no problem. I need to go to them with some sort of proof something is wrong. I ran inteleburn and it seemed to run fine.
Fresh install of Lenovo Win8, 5 days ago.
Check logs
The computer has rebooted from a bugcheck.  The bugcheck was: 0x0000009f (0x0000000000000003, 0xffffe001931a98c0, 0xffffd000ace71cb0, 0xffffe00194552290). A dump was saved in: C:\WINDOWS\MEMORY.DMP. Report Id: 012515-23843-01.
-Here is the dump

Unable to start a DCOM Server: {9B3BEB4E-1C5E-4A5F-BB36-2F6587DD34E2}. The error:
Happened while starting this command:
c:\PROGRA~1\mcafee\msc\mcmscsub.dll -Embedding
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.

Could it be a a charger I bought off of I'm pretty sure it's an OEM charger.

A:New Lenovo Laptop keeps shutting down

What is the noise of the hard drive like? A click or any other kinds of sound?

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I've been experiencing BSOD for the last two weeks (3 times total). My first BSOD occurred a couple of months ago (the date in the minidump is incorrect), but is thought it was a some temporary glitch in the windows. However, as I said in the last couple of weeks I had 3 BSOD, which occurred while I was on youtube, or listening to music while doing something else.

The laptop comes with hardware diagnostic tool, which I regularly used. My system passed every time (no errors of any kind). I have not installed any new hardware, so I don't know what the problem could be. I noticed that before the crash there is weird noise coming from the speakers.

Here are all the requested files. I appreciate all the help.


Windows 7 Pro
Laptop is approx. 8 months old
The OS has not been re-installed

CPU - i5 2410m
Radeon 6630m

Lenovo e520

A:BSOD on lenovo laptop

I can't read your MSINFO32 file. Please do the following:


Please go to Start and type in "msinfo32.exe" (without the quotes) and press Enter
Save the report as an .nfo file, then zip up the .nfo file and upload/attach the .zip file with your next post.
Also, save a copy as a .txt file and include it also (it's much more difficult to read, but we have greater success in getting the info from it).

Daemon Tools (and Alcohol % software) are known to cause BSOD's on Win7 systems due to the sptd.sys driver.
Please uninstall the program, then use the following free tool to ensure that the troublesome sptd.sys driver is removed from your system (pick the 32 or 64 bit system depending on your system's configuration): DuplexSecure - FAQ

You have Zone Alarm installed. I don't see any problems with it currently, but suggest that you keep an eye on it in case it starts giving problems.

There are many errors with the Bonjour service. Please uninstall iTunes and install a freshly downloaded copy.

The memory dumps point to errors with your video - both the onboard Intel and the ATI. Please:
- download fresh copies of the Intel and ATI graphics drivers from the Lenovo website
- uninstall the Intel and ATI graphics drivers from the system
- install the freshly downloaded copies
- monitor for further BSOD's

Further info on BSOD error messages available at:

The following info is just FYI, I've... Read more

8 more replies
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Battery turns suddenly from 20% to 6%? 

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Hello SF gurus, I've recently purchased a laptop about a month ago and have been experiencing bsod at least twice a day when I'm using the laptop. Attached is the bsod zip file. I hope you guys can figure out the problem. TIA
Lenovo E520
windows 7 pro 64 bit
iCore 5
8 mb ddr3 ram
500 mb sata hd
intel hd graphics
HD sound

A:BSOD Lenovo Laptop

Hi riodriver welcome to SF

To pinpoint the problem we must enable Driver Verifier.

First though read carefully these 2 tutorials then enable it.

Using Driver Verifier to identify issues with Drivers

Driver Verifier - Enable and Disable

Then wait for a new crash\bsod and rerun the

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I have a Thinkpad x220.  I was bringing it back to factory state to freshen it up. While going through the recovery boot participle, it crashed and had an "input Output Error" The Laptop restarted and will not boot into the OS or Recovery. Any ideas?  

A:Lenovo Killed My Laptop. What Next?

It sounds more like your disk failed.  Can you run diagnostics?

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Answer Match 40.32%

Problem began a few weeks ago with the lap turn not shutting down...would only go to hibernate... now I can't run any virus software or malware software both of which are installed on hard drive, it gives me a message that foxfire is running and I need to close it but it won't allow me to close anything...even loaded malware on external hd and tried to run it from there but the computer won't open it up...

A:Lenovo laptop issue

What OS (Operating System) are you using? To shutdown firefox, right click the taskbar & on the menu that pops up left click Start Task Manager & go to the Processes Tab,find firefox,highlight it & click End process. You might get a pop up asking you to confirm it,click yes & X out of Task Manager.
You need to install Malwarebytes on the harddrive. Once its installed, update it & run a (full) scan.

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Answer Match 40.32%

So yeah I don't have some extreme powerful laptop, but it works for me as my alternate workstation/light gaming rig.

Lenovo B50-30
CPU: Intel Celeron N2840 @ 2.16GHz (up to 2.56GHz Turbo Boost)
GPU: Intel HD Graphics (64MB-128MB scalable)
Other: DVD-RW drive, USB 3.0 x1, USB 2.0 x2, SD card reader, 480p webcam

Laptop came with Windows 8.1 with Bing but I removed that in favor of Windows 10 Insider Preview which worked fine until I made clean install with genuine product key (Dreamspark Premium).

For most daily usage I use Chrome to do my work online (Gmail,, college webmail, Facebook, YouTube, few news portal and few catholic portals, 3 forums, PayPal) and when I have some spare time I try to test this free software for video editing and video transcoding (so I can install them on my main PC which I should update thread with new security configuration). For anything else I'm connected to my personal WiFi which is WPA2/PSK protected.

A:midzan21's Lenovo laptop

Good config! Thanks for sharing it
Might consider CCleaner or Privazer
You could always add one or to more on demand scanners if you like

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Answer Match 40.32%

Hi There,

From the last couple of months my laptop has got very very slow and even a single click on any of the file takes a lot of time to respond. It took a huge amount of time to boot the system. I did the defragmentation and remove the temp files but this is also of no use. I believe there are so many unwanted background processes are going but dont know how to find them and remove them. PF usage of the system is always showing to consume the memory more than 550 - 700 MB. Please advice!!!!!!!!!!


-- UmJain

A:My Lenovo laptop with XP is very slow.

Click on "START" then "RUN" then type "msconfig" without the quotes of course and press "ENTER". Click on the "Startup" tab and uncheck any program that you do not need to start when the system starts. See if that helps any.

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Answer Match 40.32%

Battery turns suddenly from 20% to 6%? 

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Answer Match 40.32%

Good afternoon, Not sure if anyone has seen this before. I previously used an ASUS laptop but have moved on to a Lenovo Y70-70 Touch Laptop. All of a sudden (22nd October) something happened overnight and when I used laptop next day it seemed really really slow and when used for football manager 17 (beta) the preference screen stated I had a really low quality graphics card. I then started looking more depth and notices that the desk top picture had reverted to the screen picture my old ASUS laptop had, which was simply a picture of the laptop itself. I have no clue how this happened or how I fix it. I seem to have lost a lot of quality the Lenovo laptop had and seem to have revert to ASUS on my new laptop

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Answer Match 39.9%

I've had this laptop for 9 months, never had a problem. Earlier the battery went down to 7% so I grabbed my charger to plug it in but as soon as I plugged the charger in, the laptop just swithched off. It didn't shut down or anything, it just switch off. I've now had the charger plugged in for 3 hours and the charging light hasn't turned on and the laptop won't turn on at all. I've tried changing the fuse of the charger and even taking the battery out and putting it back in again but nothing has worked. Please help! :/

A:Lenovo z50-70 Laptop won't turn on or charge?

Welcome to the Lenovo Community !
Have you tried clearing the CMOS to see if it will help resolve the problem ?  Just follow this procedure.....
1. Unplug the charger / adapter. 2. Remove the battery. 3. Press and hold the Power Button for 15 seconds. 4. Re-install the battery, plug in the charger / adapter if needed and power up the system to see if the problem was resolved.
If that doesn't resolve the problem then I recommend you contact Lenovo Support for warranty service.
Lenovo Support - United Kingdom
0333-777-3991  (National Rate)9:00 - 18:00 Monday - Friday

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Answer Match 39.9%

hi all i have a big problem! i have a lenovo laptop which runs windows vista and by a big mistake i have seemed to deleted all of the laptop users and cant do anything with it. i get to a page where i would normaly click on a user but there is nothing there to click on. any ideas would be very helpful thank you by the way i dont seem to have the widows recovery disk either

A:how to reload users on a lenovo laptop

hi i think you may need to restore your comp to factory condition and then make new accounts this is only my opinion

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Answer Match 39.9%

Hi.I'm becoming crazy . I bought a lenovo laptop 3000 N200 a week ago, and it came with Windows Vista Home basic (32bit).It worked almost perfectly until now,and for any reason this blue screen with this 0x0000007e error appears. I tried EVERYTHING in pressing F8 and triying to do the repair stuff, and then triying to run from the last successful session but it only gets worse. I don't have the cd of the OS so I can't reinstall it, and if I search for backups there is nothing.
I know this all sounds very stupid but I can't understand how a brand new computer can turn into this!
As additional info, i installed some programs like winamp and open office and they worked very well in the beggining, but then i believed they where the cause of this thing, but i can't find the meaning.
As I said before the machine is a Lenovo 3000 N200 with 512 mb of RAM, 1.86 GHZ.

Thanks for reading and any help will be VERY appreciated!!

A:PLEASE HELP!!0x0000007e error on lenovo laptop

Check this and see if it applies to you:

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Answer Match 39.9%

I just got the Lenovo Z710 laptop with I7-4700, 8gb, 1TB, Intel HD Graphics 4600 and Nvidia GEForce 745 graphics card. We had only loaded CCleaner, Auslogics Disk Defrag, AVG anti-virus & World of Warcraft (WoW) gaming. As soon as my son logged onto WoW, he got a black screen & then the BSOD. I am able to get back in & told my son to not go back into WoW. Got all the windows updates & had them installed. Also downloaded ThinkVantage from Lenovo website to see if there are any updates to laptop but there weren't any. Attached are the dump files. Can someone pls interpret what is wrong already?!? Pls explain in layman's terms as I am not tech savvy. Thanks!

A:BSOD on a brand new 2 day old Lenovo laptop


Crash dumps blames "Nvidia Display Driver" as the reason behind the crashes.

BugCheck 50, {fffff88800a0bff8, 1, fffff88005198a03, 2}

Could not read faulting driver name
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
Probably caused by : nvlddmkm.sys ( nvlddmkm+d2a03 )

Please uninstall Nvidia driver and components from "Control Panel --> Programs". First uninstall components like Nvidia update , 3D vision , Physx etc and Display driver at last. Once all the Nvidia components are removed, restart the machine and go to the below link to auto detect the latest driver available.

NVIDIA Driver Downloads - Automatically Detect NVIDIA Products

Install the driver and reboot the machine. Now follow instructions from the below link and set Nvidia power management to "Maximum Performance".

Setting "Power management mode" from Adaptive to Maximum Performance
If the issue continues, rerun the tool and upload the new crash dumps.

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Answer Match 39.9%

My Lenovo T61p laptop continues to hibernate unexpectedly. Oftentimes, it will be when I have several programs open, but it also occurs sometimes with only 1 program open.

To resolve, I simply press the power button, log back on, and the computer will either: continue working normally or hibernate again. I often have to go through this process several times until it continues to operate normally.

Oftentimes the laptop will be hot to the touch. I've downloaded SpeedFan to monitor temperatures. The laptop just hibernated about 20 minutes ago. The Current temp readings: GPU: 70C, Core 0: 75C, Core 1: 74C

Any help would be most appreciated.

A:Lenovo laptop unexpected hibernation

Those temps on Core 0 and 1 in my opinion are a bit high. Is that the highest you have seen them go? The hybernate might actually be the system shutting down to prevent damage from heat. When using your laptop, make sure you aren't blocking the vents on the bottom with your legs. You might try picking up a laptop cooler pad to see if that helps.

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Answer Match 39.9%

Tech Support Guy System Info Utility version
OS Version: Microsoft® Windows Vista™ Business , Service Pack 2, 64 bit
Processor: Intel(R) Core(TM)2 Duo CPU T9400 @ 2.53GHz, Intel64 Family 6 Model 23 Stepping 6
Processor Count: 2
RAM: 3991 Mb
Graphics Card: ATI Mobility FireGL V5700 , 512 Mb
Hard Drives: C: Total - 141125 MB, Free - 16364 MB; Q: Total - 9999 MB, Free - 2669 MB; S: Total - 1498 MB, Free - 690 MB;
Motherboard: LENOVO, 4058CTO, Not Available, VF22R89W25K
Antivirus: AVG Anti-Virus Free Edition 2011, Updated and Enabled
Attention: Tech Support Guy,

Ok, here is my PC system’s problem.

I have a Maxtor DiamondMax Plus 9 ATA drive that is loaded with information & Data. ITS NOT BACKED UP DATA! The hard drive comes from a Dell PC that I scrapped. The desktop worked well when I scrapped the desktop PC. The hard drive was fine.

I have placed this drive into a RocketFish HD-35 external drive box or shell and I then connected it to my laptop by USB cable. My laptop sees the drive in both my Device Manager and in the Command Management Consol.

The USB RocketFish External Drive box is reporting, under the Command Management Consol, that its status as: “Not Initialized”.

My goal is to keep the data so that I can re-use it.

Yeah, I'll bacak it up this time...assuming that I get it to work.

Yes, I know I should have backed the data up. But I didn’t.

I suspect that the data was written on the drive using one of the following operating systems:

... Read more

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Answer Match 39.9%

broken screen can only read left 1/8... usually attach to separate monitor but it won't show repair screen options... goes every time to launch.?. (can't read rest... doesn't work any way... just repeats same screen in seconds) or start.?. (cant' read rest... computer at least tries to do something... takes about 30 seconds before flashing a blue screen for half a second and returning to same screen)... have tried several online remedies... open to suggestions

A:how do i reboot a lenovo 4446 laptop

That doesn't look to be a complete model number. However there's a good chance it uses the 'onekey' recovery system for a factory reset (I'm assuming that's what you want). I believe you hold down that key while turning it on to boot to the recovery partition. Here's some info from a previous thread: successful that will restore the system to the way it was when you bought it. Usually that means you lose all the added software and personal files although sometimes there's a option to keep those files. Best to check the manual for your particular model for exact details.Edit I think this is the manual for your model: Apparently it's called the Lenovo 'Care' Button. Details are on page 99 of the manual. Looks like you can also press F11 or ENTER when the Lenovo logo appears.message edited by DAVEINCAPS

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Answer Match 39.9%

Hey, I'm currently using a G580 Lenovo laptop.One day I played my laptop and supricely it just turned off, so I turned it on again and once I typed my password to access the PC it turned off again, so I got the battery out the PC and waited five minutes, after I got the battery back I pressed the power button and nothing happened, no lights, no noice, nothing, just not turning on. I tried to find my problem on the internet and I found a youtube video how to fix that: get your battery off with your charger, press the power button 1 minute, get back the charger into the pc and press the power button and ta-dam! It's working. Well no, I did everything and it didn't solve my problem. Any ideas?

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Answer Match 39.9%

My Y-70 gaming laptop's usb port broke. My warranty was expiring in a few weeks so i decided to send it for repair. The chat support person said that i should send it in before my warranty ends and i did so, a week before. After a week i contacted them that nothing had changed in the repaie service tool upon which the tool update saying "the part is not available, we are trying to acquire it". Now a week later, my warranty has ended, the chat and call option is no longer available in the support page. And the reapir tool hasn't given me an update. Now I am regretting sending my laptop in the first place. What is my course of action? How do I contact them now?

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Answer Match 39.9%

When I shutdown my laptop and start it up it will stay on the Lenovo screen for a few seconds then it shuts off. The second time i start it, it goes past the Lenovo screen and loads windows normally. I have Windows 10, and a Kingston sv300s37a 240gb SSD, Bios version 3.0 (its not the newest because i had issues with that but that was a while ago). Not even sure when this started as i keep it in sleep mode most of the time, i had to reboot and i noticed this. The only thing that changed was  the Nvidia driver because it updates automatically, but that updated like 3 times since this problem started.

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Answer Match 39.9%

Hello Everyone and good day J

I have a lenovo laptop model SL-510 TYPE 2847-BWG

And I want to Upgrade his Memory

So I have been read Detailed specifications in the site of lenovo about my laptop model

( i attached the link in the end of the post )

and see that my laptop model support up to 8GB maximum memory with Dual-channel capable

Then I noticed under the specifications this details :

PC3-8500 Non-Parity (NP) Double Data Rate Three (DDR3) Technology
PC3-10600 Non-Parity (NP) Double Data Rate Three (DDR3) Technology
Dual-channel capable
Two 204-pin SO-DIMM sockets
1 GB, 2GB, 3GB, 4GB,
Supports up to 8GB maximum memory

So of course I would rather upgrade to 8gb ram with 2x4GB

Because I just have two slots ?

But I'm a little confused ? What's better? The PC3-8500 or the PC3-10600 ?

And should I take two sticks of the same model ? same company ?

for they be work on dual Together ?

Of course, I'd love you to recommend me suitable types of memories models

And Recommended Companies

link for Lenovo site specifications of my model ( SL-510 2847-BWG)

I appreciate your help and want to Thanks in advance everyone J

A:Need help with my Lenovo laptop memory upgrade SL-510

PC10600 is faster.

It's best to buy a pair of identical sticks (they don't have to be in a kit), but if you're buying the cheapest available then there's little point looking for two different companies. Just buy two at the same time.

I'll miss a few I suspect, but the following brands tend to be okay: "Kingston", "Corsair", "Crucial", "G.Skill", "OCZ"

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Answer Match 39.9%

I have a Lenovo laptop running Vista. I have tried all suggestions from "help" regarding the sound controls. I see the volume up as high as it will go, but the volume when I am watching a dvd is so low that I cannot hear it if I am eating! (No, I am not an excessively loud chewer.) I am using Windows Media Player and have adjusted sound control there to highest. It seems that my laptop should have higher sound, but maybe I am wrong. Thanks.

A:Solved: Lenovo laptop sound too low

Yes, you may be wrong. Laptops in general are not noted for their volume. Most are used in places that often won't allow loud sounds to begin with. And then some DVD's seem to have low volume as well, making the problem even worse. If other sounds are pretty good, even if not really "loud", then your laptop is probably doing what it should.

External, add-on speakers are available, of course. I have some Logitech USB speakers that have a great sound and are very loud. But that is not what you want to hear, I imagine. In some cases, I have demuxed the movie, increased the volume with Mp3Gain, and then re-multiplexed it. But that is not practical as a standard approach.

Make sure that you have checked all the settings available to you, like the volume control in the player as well as all the mixer settings (right- or double-click volume icon). Some players, like Media Player Classic, have volume-boosting capabilities (under Audio Switcher in Settings).

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Hello, I have recently bought a brand new Lenovo ThinkPad Edge laptop with no OS and I am having a big problem installing Windows 7. When I start the laptop the windows boots and starts loading files but when the "Starting Windows" appears everything stops... I have waited for hours but no progress. I have tried it many times even from a USB flash drive but nothing. Please help me!

A:Can't install Windows 7 on lenovo laptop

Use free Partition Wizard bootable CD to create a new Primary partition of about 100gb, then rightclick to Modify>Set as Active. See if it will install to that partition then. Free Download Magic Partition Manager Software - Partition Wizard Online

You can also create the partition and mark it Active using Diskpart from the Win7 Installation DVD Command Line. How to Boot to DISKPART at PC Startup

Type all of the commands below except Clean All if your HD is new and already clean:

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Answer Match 39.9%

hello all Recently i purchased this laptop, two days ago i started to work intensively on it, see that the wireless card is standard AC after speed tests on speedtest can not get more than 110 Mbs, internet subscription 500Mbps connected on router wdr3600 with latest stock firmware on it....I think it is a problem with software from the laptop card wirles, i can not find in the settings menu standard N, operating system, Windows 10 home with all drivers updated daily, drive wireless card ver. laptop flies better! ethernet lan everything is okayWIFI TESTSPEEDMaybe someone knows something settings of laptop wireless card!SORRY FOR MY ENGLISH!!!THX  

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Answer Match 39.9%

Hi,currently my laptop keep BSOD after startup and its happen randomly.

Mode: Laptop Lenovo G460
Windows: OEM Windows 7 Home Premium 64BIT
Buying this laptop last year so its new.
Never formated.
Using Malwarebytes and AVG free.

Help me pls. i need this laptop to do my assignment.
Thanks very much all specialist.

A:BSOD ,Lenovo Laptop G460

Quote: Originally Posted by rOnnyJustrOn

Hi,currently my laptop keep BSOD after startup and its happen randomly.

Mode: Laptop Lenovo G460
Windows: OEM Windows 7 Home Premium 64BIT
Buying this laptop last year so its new.
Never formated.
Using Malwarebytes and AVG free.

Help me pls. i need this laptop to do my assignment.
Thanks very much all specialist.

Most of these were memory corruption caused by a driver. There seem to be a few drivers that are suspect.
Please run memtest for you ram

Download a copy of Memtest86 and burn the ISO to a CD using Iso Recorder or another ISO burning program. - Memory Diagnostic

Boot from the CD, and leave it running for at least 5 or 6 passes.

Just remember, any time Memtest reports errors, it can be either bad RAM or a bad motherboard slot.

Test the sticks individually, and if you find a good one, test it in all slots.

Also Please run driver verifier to find out which driver is at fault.

I'd suggest that you first backup your stuff and then make sure you've got access to another computer so you can contact us if problems arise. Then make a System Restore point (so you can restore the system using the Vista/Win7 Startup Repair feature).

In Windows 7 you can make a Startup Repair disk by going to Start....All Programs...Maintenance...Create a System Repair Disc - with Windows Vista you'll have to use your installation disk or the "Repai... Read more

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What parts and other upgrades would I need to do to accomplish this, please? Thank-you. Terry

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as others have experienced, with the exact same keys, the t, y, backspace and shift keys are no longer working on m lenovo laptop. can anyone help?message edited by Clareisaac

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i Have the same problem i have windows 8 and a lenovo laptop i recently got i did the holding the power button down and it did switch off but when i start the lap top again and then try to switch off it still does the same thing the screen goes black but the power is still on. how do i look for that third party problem???? please help

A:My Windows 8 Lenovo laptop won't shut down

There are several ideas in Google for Win 8 or 8.1. This is one collection: pop back and let us know the outcome - thanks

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Answer Match 39.9%

Trying to connect my Lenovo Ideapad u450p laptop w/ Windows 7 Home Premium to my new Samsung LCD HDTV with a SVGA cable so I can watch internet stuff on the TV. VGA ports on both the laptop and the TV. Turned computer & TV off, connected cables on each side. Turned computer on, turned TV on. Selected PC source (VGA symbol) on the TV and Fn F3 for screen display on the computer (selected Duplicate). This should cause the image on the computer screen to then show on the TV as if the TV is acting like a monitor. Nothing happens. Black screen on the TV. Have tried this several times, checked cable connection (it's tight, and the TV acknowledges that the cable is connected). Have re-booted both the TV and the computer.

Am using TiVo also, but don't expect that is related as the SVGA cable is connected directly from TV to laptop, not through the TiVo.

Feel like I'm going nuts - please HELP!

A:Connect Lenovo Laptop to HDTV - need help

Check the manual for the TV to see what resolutions it supports for computer connections.

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